ACT Outage Report in Gollapūdi, Krishna, State of Andhra Pradesh

Bad experience from @ACTFibernet since past few days Internet is not working from 6pm to early morning. If it is not going to fix, I'll discontinue the your service. Kabela center, vijayawada

@ACTFibernet Worrest customer service again U r people never change, how customer support team speak unparlmentory words with customers From morning on words u r team discounted the call 5 times with in the conversation Worrest people and worrest service

@TheWolf8421 @ACTFibernet Hyd lo service decent untundi.. bza lo below avg

Goddam service from @ACTFibernet . Lost internet connectivity since morning & ERT given was by 8PM. No one tried to resolve it till now. Such irresponsibility.

@ACTFibernet respected sir I was immpassionce.....saw you in the cosumer court. I never see this worst network

@ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.

Dear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..

@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏

Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.

@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT

@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE

@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT

@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend

@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.

This is terrible, isn't it? @ACTFibernet

@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.

@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.

Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..

@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!

@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur

@ACTFibernet my internet has not been working since yesterday morning. I called your customer care service 4 times yesterday. It's not resolved till now. Everytime I am told it will be resolved in another 30 mins. How much more patience do you expect from your customers?

Ticket SR11067335186900. Please cancel the workorder as it is pending from long time. Very bad customer service @ACTFibernet @DoT_India

@ACTFibernet I had requested for disconnection on March 26th but impressively you guys did that on 24th itself. Such a mess, kindly fix this!! 102461149146

@ACTFibernet tkt ref; SR10167376061574. we work from home and are an old subscriber to ACT family. Of late we have connectivity issues which is effecting our productivity? Can we afford this? NO WAY SIR? NET CONNECTIVITY IS BINDING US PLSS TAKE CARE AND FAST. BST RGDS

@ACTFibernet your net so **** that my phone says no internet connection if i try connecting to my pc it says connected and its not working please fix this issue i am pissed with your internet connection

@ksuresh9626 @ACTFibernet I got it disconnected today.. they take 24 hours to fix an issue and take at least 3 days to give connection but worked out a disconnection request in just couple of hours ..

@ACTFibernet Bb not working.

@ACTFibernet I have recently ended my subscription and my connection is now disconnected, till now no one has came to collect the router and issue the refund, i have been calling you many times but not getting answers, pl look into this and collect the router

@ACTFibernet I spoke to customer care representative and he has mentioned how your so call customer care agents get rid of their customer by falsely updating the details on customer tickets. I have the entire call recording. I wish I could upload it here

@ACTFibernet No you will not look I know better. I don't want this service in my whole life. Worst experience.