ACT Outage Report in Gollapūdi, Krishna, State of Andhra Pradesh
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Gollapūdi, State of Andhra Pradesh
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gollapūdi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at ACT
ACT is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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TV (%)
Live Outage Map Near Gollapūdi, Krishna, State of Andhra Pradesh
The most recent ACT outage reports came from the following cities: Vijayawada.
| City | Problem Type | Report Time |
|---|---|---|
 Vijayawada |
Internet | |
| Vijayawada |
Internet | |
| Vijayawada |
Total Blackout | |
| Vijayawada |
Internet | |
| Vijayawada |
Wi-fi | |
| Vijayawada |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports Near Gollapūdi, State of Andhra Pradesh
Latest outage, problems and issue reports in Gollapūdi and nearby locations:
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet pathetic service. I have been trying to connect to CC but no use. Worst part is no accountability and associates doesn’t even care to respond. I wait for plan upgrade. Contact me immediately.
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Saleem Dudekula
(@saleemcena) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @TRAI #cheating_act_fiber. No service provided if there are issues. They are charging amount for what purpose. Legally action need to be taken.
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Your technician came to collect money 5 days ago for a new connection. The worst part is he stopped answering my calls since 2 days. I understand there can be some unexpected delays but not answering calls is seriously an unprofessional behavior. Location: Guntur
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Naveen Rao
(@naveenraoJSP) reported
from
Mangalagiri, State of Andhra Pradesh
Hello @ACTFibernet am not able to connect internet from 2days, raised a complaint but still not resolved the issue. Not even received call from technician's.
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dr.kishore k
(@ayan_sree) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet i m from vijayawada.worst network&service.last two days no network in my house.custmercare is very worst people.simple problem still now not solve.but if bill is due, continue getting msgs like bill pending..Pending..These type services never seen
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Maverick
(@b33k33p3r_Z) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet It has been over 6hrs since I tweeted the issue I am facing with your service, yet no one from @ACTFibernet contacted me nor the issue is resolved. VERY DISAPPOINTED with your LETHARGIC SERVICE
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
This is terrible, isn't it? @ACTFibernet
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anvesh gummadi
(@anveshgumadi123) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet i am not having internet connection for past 2 days and you guys dont have any support number to contact, how come you use such idiotic ticket box and make customers wait for days without connection
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Blazewadian 🔥
(@mohan0784) reported
from
Vijayawada, State of Andhra Pradesh
@satyajithpinku @ACTFibernet @TRAI Aa FUP ne sucks
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Nandan Vasudevan
(@VasudevanNandan) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet I am unable to use your broadband with a VPN and your online customer care bots are worse than pathetic. Neither is it possible to contact customer care, as the numbers provided don’t exist or don’t event ring.
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vinay kolusu
(@vinaykolusu) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Absolutely pathetic service. No accountability in the team, no Customercare response. Opted for Gold plan and got silver, it been challenge even to connect to executives.
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Vinil Kumar
(@liniv) reported
from
Vijayawada, State of Andhra Pradesh
Your ACT Fibernet Ticket no:SR10537836776392 has been registered . @ACTFibernet please help in resolving the same..
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manojkumar
(@gmkumar08) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Issue has been resolved around 6 PM today. I'm not really sure if a technician actually got to the box and fixed it or it just started working by itself. I'm happy that I got the internet back. Thank you!!!
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet @ActfiberC really worst ever service got from act If i raised a request to move the junction box they literally took 20 days to work on it and since i asked to do so they are punishing me like cutting power from the box since 24hr such a worst act i wont recomend
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KRAPA SAI PRAVEEN
(@krapasaipraveen) reported
from
Vijayawada, State of Andhra Pradesh
Dear Team, @ACTFibernet @ACTFibernetHYD There is a miscommunication from your end.. Requesting your support.. Yesterday I paid the amount for 3months plan (New user), today came for installation.. There is a problem.. They were saying that they cannot change work order..
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LSP
(@LspIndra) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet plz change the employs in my area that's the nscb nagar in vijayawada.worst persons .did not respond.
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👑
(@Chaitu7589) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet There are some issues for me with the wifi please reach me so I could explain you clearly! 🙏🙏
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Maverick
(@b33k33p3r_Z) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet YOUR SERVICE IS SO DAMN PATHETIC. 3 DIFFERENT TECHNICIANS FROM ACT VISITED US ON SAME DAY BUT WERE NOT ABLE TO RESOLVE THE ISSUE. CUSTOMER CARE HAD A TOTALLY DIFFERENT STORY FOR ME. I THINK I WILL HAVE TO SWITCH TO A DIFFERENT SERVICE PROVIDER. WORST SERVICE BY ACT
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fayazfurious
(@furious459) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet I dont know how redicupols ACT is being to customers the filed techinicans they dont even follow protocols or guidelines of act it self such a worst behaviour from team of ACT such a worst experience with ACT
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bapi
(@bapi24) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet Worst customer service I have ever experienced. Utterly disgusting! #actfibernet
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Shahid Jameel
(@ShahidJ11803284) reported
Guys don't take this internet connection they fraud with customer.@ACTFibernet
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devendra Naik
(@devendr73415902) reported
@ACTFibernet This is the worst service I have faced with the act. If we select language kannad customers support executive talk in English Or hindi and if we ask for a kannad executive he says I will connect and disconnect our call.This is really bad experience...
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Shantanu Jagtap
(@tweeter____11) reported
How your reps are working on floor or at home without having supervisor? That seemed like a big fat lie from the rep. I could also have re- opened the ticket why would I call the so called customer service team of yours? @ACTFibernet
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Shahid Jameel
(@ShahidJ11803284) reported
@ACTFibernet bloody **** internet service provider why every month we have to pay the money obviously not for this worst service.
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Rajesh Mallela
(@rajesh_goud576) reported
@ACTFibernet it's been more than a week since I raised the refund request and no action from your end. What kind of hell service you were providing to the customers. SR10165836216685 Friends plz use jioFiber/airteFiber instead of this useless service provider in your area.
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Gnanendra Kotaredu
(@GnanendraKotare) reported
@ACTFibernet Dear ACT, the issue is not fixed yet. Your service reps think the cords were unplugged from the hubs. I was wondering if your technicians were going to drop from the sky. Because y’all talk like you’re waiting on somebody to come from a different galaxy to fix the issue.
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namrta puri
(@nmpuri) reported
@ACTFibernet I had also called the service center to log the complaint and requested that the connection should not be disconnected on a wrong billing still you have the guts to disconnect 2/2 @jagograhakjago
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Karthikeyan 🇮🇳
(@imSK_official01) reported
@ACTFibernet I usually pay my bill exactly on due date for 150mbps, but everytime after the 2nd notification (well before the due date) the internet speed goes down to 10mbps. Well, this is a cheeky way to push the customers to pay their bill by limiting the speed.
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B M SHARMA
(@BBrjshsharma89) reported
@ACTFibernet Still No response from your side. Very bad experience.
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Moinuddin
(@Moinudd78689709) reported
@ACTFibernet Worst internet provider. No rain in my area but still no internet since yesterday morning. Very pathetic service