ACT outages and service status in Gokak, Karnataka
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Gokak, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Gokak, Karnataka
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gokak, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at ACT
ACT is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Poornima menon (@Poornimamenon10) reported@ACTFibernet I have been getting calls and explaining the issue over and over again. Can't you just assign one person and get done with this?? Your executives don't even return the call if the call gets disconnected
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Vivek kumar (@Vivek_vikki9) reported@ACTFibernet it's been 14days but till now no one called me for Wifi router recovery, I reached the customer care for multiple times but the resolution was not yet made. I want my refund of Rs. 4350 to be processed immediately. It's your fault to not recover the asset on time.
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⛰️ King_Of_No_Hill ⛰️ (@someshj1577) reported@ACTFibernet athe network and broadband in my area has been extremely troublesome over the past week with frequent drops. Your customer service is also not available. I've been a customer for many years and I am now dissatisfied with your service
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Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported@ACTFibernet Need a urgent solution due to delay my account will be disconnected seens 8 days I am unable to solve my problem
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Rag Ani (@raga1921) reported@ACTFibernet Well yr reply is too standard to reduce d problem at user end. ACT neither seems to hv a plan to resolve the issue faced nor d intent to address d issues raised. Well such empty apologies are pointless & carry no weight of serious intent to make a customer experience better.
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Aman Kumar 🇮🇳🌿 (@amankumar43r) reported@ACTFibernet As per the telephonic conversation " Act cannot go with monthly billing" and Mesh needs to be submitted for that. Issue not resolved. Will proceed with disconnection. Act Service has deteriorated with time. Sad
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Aakash kumar Puri (@aakashkumarpur1) reported@ACTFibernet No one reached out even today - worst service honestly!
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Dr Neemu Hage (@drneemu_hage) reported@ACTFibernet @ACTFibernet very lousy service. Would never ever recommend to my worst enemies also.
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Maniveer Baradi (@ManiveerBaradi) reported@ACTFibernet I'm formally demanding: ✅ Installation within 24 hrs ✅ The 1 free month as promised ✅ Named senior contact owning the issue. Otherwise this goes to TRAI, the Consumer Helpline (1915), and a chargeback. Your move. (7/7)
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Aakash kumar Puri (@aakashkumarpur1) reported@ACTFibernet Resolution cannot take ages! The issue is you and your team is not even trying to solve the issue. All that you are doing is; putting up standard blurbs - not focusing on the resolution or customer pain. It’s been more than 3-4 weeks and you folks are not able to do a basic job!