ACT outages and service status in Gokak, Karnataka

Problems in the last 24 hours in Gokak, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gokak, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported 4 minutes ago

  @ACTFibernet Finally paused the services of @ACTFibernet temporarily by keeping it under safe custody; and then you start receiving calls from their support team, sir we will resolve all issues, keep it active; but then lessons should be thought the hard way

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 4 minutes ago

  @ACTFibernet Thanks for the canned reply bot. You cannot give a permanent fix. Every few days there is a failure. #avoidact #fail Time to look for an alternative

• 
  Pawan Kumar (@RPK560) reported 5 minutes ago

  @ACTFibernet What is earliest ? It’s almost 18 hours now since the outage. No response or contact from ACT technician . @ACTFibernet

• 
  R (@airnoforce) reported 11 minutes ago

  @ACTFibernet hello, i raised a ticket about relocation a couple of days ago and your app says it's supposed to be done today but i am yet to hear from anyone from your team. please help me with this

• 
  Anjali Murke (@AnjuMurke) reported 12 minutes ago

  @ACTFibernet @ACTFibernetHYD Considering 3 employees doing work from home is becoming very difficult with this internet. I raised a ticket last week they closed it without resolution, yesterday also I raised again but so solution. Also I pay for 5g and I don't get use it,

• 
  pramodhvittal (@pramodhvittal) reported 13 minutes ago

  Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

• 
  Sandy (@sandychau17) reported 14 minutes ago

  @ACTFibernet frequent Internet disturbance, horrible service you offer in Delhi . The engineer never visit SR11080762649324 I am switching my plan to @jio_fiber

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 14 minutes ago

  @ACTFibernet You and your technicians clearly don’t understand the issue. I called to report it, but no one answered. Around 4 PM, someone finally picked up and had no information because they were working at a different site. Do you only have 2–4 technicians to handle all these issues?

• 
  Sriram (@Sri_Hxor) reported 17 minutes ago

  @ACTFibernet damn. Why is your technical team so bad? I need this resolved urgently, or go ahead and disconnect my connection.

• 
  Prabu P (@ImprabuP) reported 27 minutes ago

  @ACTFibernet Worst onboarding experience in Chennai. It's been 3 days since I paid for a new connection, yet installation is still pending. My home already has ACT wiring, but your sales team and field engineers seem completely uncoordinated. Very disappointing for a new customer