ACT outages and service status in Gokak, Karnataka

Problems in the last 24 hours in Gokak, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gokak, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rajath salian (@salian_rajath) reported 4 minutes ago

  @actfibernet it's been over 2 weeks since I paid to upgrade my plan to a mesh based plan. Repeated delays poor network connectivity and false promises. Complaint no.SR10281389697064 At this time I don't even know for what service I have paid.

• 
  Shubham Jha 𝕏 (@just_shubh) reported 5 minutes ago

  @ACTFibernet Ticket id : SR11081425338694 . No updates , no replies . For 20+ hours the service is down . Can’t you interact with customers or update them. Your customer support gives no updates and no enginner has contacted me. What kind of service is this?

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 6 minutes ago

  @ACTFibernet Hi will it be taking around 5 days to resolve the issue !!! Pathetic reply

• 
  srikanth rompally (@srikanthro38805) reported 6 minutes ago

  Worst service please refund my amount @ACTFibernet

• 
  Dheeraj (@dheeraj_aluju) reported 8 minutes ago

  @ACTFibernet It’s been 15 days since my router was collected, and there’s still no refund. First I was told ₹3,100, now it’s ₹2,500, and no one even knows where it’s being processed. Why should customers chase you repeatedly? Fix your broken process and make refunds smooth

• 
  Jasneet Singh (@jasneetbhatia) reported 12 minutes ago

  @ACTFibernet Your "Business Broadband" is a scam. 3rd outage in a month. Promised SLA: 2 hours. Actual downtime: 2+ days. Zero accountability, zero comm, zero recovery. Businesses pay for reliability, not excuses. Stop selling business connections if you can't deliver them.

• 
  jayashree lakshmanan (@JLakshmanan) reported 13 minutes ago

  @ACTFibernet no internet dunce 6 hours. Unable to contact you in your app. Register this complaint and do the needful. 9445125725

• 
  Ramjee Madina (@ramjee_rm) reported 16 minutes ago

  @ACTFibernet @ACTFibernet installed defective product Your executive assured me the defective product would be fixed the very next day. It's been a week, there's still no resolution, and I'm still being charged. Is filing another grievance the only way to get this resolved? #broadband

• 
  rajath salian (@salian_rajath) reported 18 minutes ago

  @ACTFibernet Unfortunately I have been hearing this same statement being made by your customer care executives as well but there is no resolution thus far that has proven satisfactory. Either your team delivers the service for which I paid or received fund the money that I have paid

• 
  Akash (@akash_8a) reported 19 minutes ago

  @ACTFibernet Why have I been charged a 117 late fee when I made the payment on time? Meanwhile, your service was down for 5 dayswhere is the compensation for that? You charge customers instantly, but take no accountability for prolonged outages. Please reverse 117