ACT outages and service status in Gokak, Karnataka

Problems in the last 24 hours in Gokak, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gokak, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  JSM.Nadhan👨‍💻🥸 (@JSMNadhan07) reported 4 minutes ago

  Worst customer service by @ACTFibernet . A request raised 3 days back, but no one is even contacted from your team. Please continue to ignore long term consumers like us!!

• 
  Biplaww V (@biplawvishal) reported 6 minutes ago

  @excitel_rocks going to take new Excitel connection, restrain. it's ok, but once connectivity issue, u have no option. u can't raise complaint. App will say checked, it's working. U go for chat, that will waste ur 30 mint. No redressal. Pathetic. Go with @ACTFibernet

• 
  G Dhathu (@Gujjaridatta) reported 6 minutes ago

  @ACTFibernet Hi, one thing you did very fast is service Disconnection ticket raised and it Disconnected with in same day, thanks for that, along with me and 2 other who has connections from same CP box has switched to Airtel. Can you look in to the CP box shifting ticket which is pending

• 
  Mohd Raza (@Mohdraza_) reported 9 minutes ago

  @ACTFibernet @ACTFibernetHYD What kind of service do you provide this is 4 times in two weeks I'm facing an internet issue and your support is a waste of time. I've already paid for 3 months and your internet disruption wasted 4 days of internet that you'll not extend. Unworthy

• 
  Rachapudi Sarath (@sarathsarru) reported 10 minutes ago

  @ACTFibernet want to report a serious issue. Your field executive is logging in as customer and closing ticket. He called me in the morning as I reported an issue. He resolved the issue & asked for an OTP. After I have provided it. I realised that it’s OTP for login

• 
  Vikash Mohapatra (@vicky16101991) reported 13 minutes ago

  @ACTFibernet Can you please arrange a call back. Your chatbot sucks. Since last 2 days its says all your agents are busy.

• 
  Sparsh (@skkumarsparsh) reported 14 minutes ago

  @ACTFibernet Ticket - SR10280199587664. Internet is disconnected since 12pm. Raised ticket immediately but estimated time to fix is tomorrow by 12pm. No one tried to fix today. How do you advertise almost zero downtime with almost a day of no connectivity? The worst literally.

• 
  Jagadeesh Gumpena (@Jagadeeshgum) reported 17 minutes ago

  Hello @ACTFibernetHYD @ACTFibernet I'm taking new connection just 24 hrs back, yesterday mrng team was visited and they installed setup router and all. In between before 24 hours only got an network issue. Ticket was automatic opened. Still issue was not resolved. I have a work.

• 
  HAMZA EQUBAL (@EqubalHamza) reported 19 minutes ago

  @ACTFibernet On AcT app they are not providing any resolution they are only making fool @ACTFibernet

• 
  Kerensa Sheen (@kerri_cp18) reported 20 minutes ago

  @ACTFibernet @ACT_Issues - I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to at all😠