ACT outages and service status in Gokak, Karnataka

Problems in the last 24 hours in Gokak, Karnataka

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Gokak, Karnataka and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  vishwajeet swain (@kartavya99) reported 10 minutes ago

  @ACTFibernet Ticket #SR10180772403854 has been pending since yesterday. I am working from home, and this issue is severely impacting my work. This is the 3rd internet outage in the last 4 days, and there has been no internet connectivity for the past 2 days. required help.

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 12 minutes ago

  @ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience

• 
  Manish Sharma (@manntwts) reported 13 minutes ago

  @ACTFibernet @ACTFibernetHYD i an facing internet connectivity issues from last 2 weeks. Your executives are not able to understand a simple problem that “internet drops frequently” 4 technicians has already visited, every day one or other person is calling.

• 
  Abhijeet (@vAbhijeet07) reported 13 minutes ago

  @ACTFibernet i want to disconnect from this pathetic service.

• 
  Marikanti Tarun (@MarikantiTarun) reported 13 minutes ago

  @ACTFibernetHYD No internet since 4 days. Raised a ticket but still not solved. Ticket: SR10180717569224 Pathetic service @ACTFibernet @ACT_Issues

• 
  Shivam Srivastava (@shivam3012) reported 20 minutes ago

  @ACTFibernet Pathetic service. Payment made on 9th but still internet disconnected. Your customer service team is saying that I’ll receive callback in 30 min since morning. No calls and no update. SR10280782139645. Fix this asap

• 
  Pawan Kumar (@RPK560) reported 24 minutes ago

  It’s been more than 15 hours the issues has not yet been resolved . Can you please check. I have DM the SR number. @ACTFibernet . Unable to reach customer care and no one has contacted me yet

• 
  Balaji (@BalajiSpectat) reported 26 minutes ago

  @ACTFibernet More than 8 hours now. Still, no response and no internet. Pathetic service.

• 
  Puttayya Mathapati (@puttayya) reported 28 minutes ago

  @ACTFibernet This is unacceptable. Frequent disconnections, inability to browse, multiple service requests, plan upgrade done, yet no resolution. Every ticket is stuck in "Work in Progress" while customers continue to suffer. Is anyone actually accountable for resolving issues? Immediate intervention required. Enough follow-ups. Enough excuses. #ACTFibernet #CustomerExperience #BroadbandIssues

• 
  Avinash Shishoo (@laidback1954) reported 31 minutes ago

  @ACTFibernet As an existing customer, trying to get in touch with you for some issue. Can you revert please ?