ACT Outage Report in Guwahati, Kamrup Metropolitan, Assam
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Guwahati, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (68%)
-
Wi-fi (18%)
-
Total Blackout (9%)
-
E-mail (3%)
-
TV (1%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
mohamedrasik
(@mohamedrasik8) reported
@ACTFibernet #worstcompany customer service -> passed to billing-> billing passed-> retention nobody worked on it for past 15 days, finally i got connected to cancellation team and they're happily ready to cancel, no empathy no resolution such a poor service. 2/3
-
पहाड़ी मित्र
(@ekpahari) reported
Absolutely pathetic customer service by @ACTFibernet , I would never recommend anyone to go for this dabba company . They promised to get my problem resolved by 12 pm but it's been 1.5 day since I am continuously calling customer support but no action . Ticket - SR11059238693392
-
Kiran Sagar
(@kirrus22) reported
@ACTFibernet What beautiful service,chain of command and customer service reps you have.Hats off to your service .No internet since 3 days. Cheap local services work better and provide better customer service.Not a single callback from a supervisor after multiple escalations.
-
Mahender Reddy
(@Mahende91732308) reported
@ACTFibernet This is really depressing with ur services. It's been since more than 24hrs complaint raised. And called the customer service 4 times today still the issue was not resolved. Didn't expected this from act..
-
sudhan
(@sudhansilas) reported
@ACTFibernet Do you guys aware of it, how your agents are treating a customer, they are very good at giving false promise, following up for 2 months and ended up with answer which never happens, great customer supports you have hats off, worst experience.
-
𝑨𝒃𝒉𝒊𝒔𝒉𝒆𝒌 𝑨𝒓𝒚𝒂
(@_abhiarya) reported
@ACTFibernet It's been 9 days and still neither the issue is resolved not got revert or response from anyone. Pathetic Service. #DonotuseACTFibernet
-
VaseemAhmed وسیم اھمد वसीम अहमद
(@iamvaseemahmed) reported
@ACTFibernet wondering if u ever ACT on time. no internet since more than 36 hours n the ticket # SR10159250777622 was supposed to be resolved in 24 hours and it hasn't. pathetic service considering WFH and kids online classes. Not for the 1st time n I regret paying for 1 year
-
Saboor Khundmir
(@saboorkhundmir) reported
@ACTFibernet been trying to reactivate my account from the past 3 days, no internet at home, no work done, customer care calls hang up when I'm still waiting in the queue. Ticket has been raised but no action taken. What am I supposed to do now? @ACTFibernet
-
aditi_kakkad
(@AditiKakkad) reported
@ACTFibernet very poor services ticket no SR10159247149522 internet is gone within minutes after the technician made a repair. Having no internet since past 28 hours. Facing this issue since months. No permanent resolution from your team. Customer service rude and none responsive
-
Inevit A
(@a_inevit) reported
@ACTFibernet Plz solve the issue Getting ping in valorant In Hyderabad