ACT outages and service status in Guwahati, Assam

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guwahati, Assam

The most recent ACT outage reports came from the following cities: Guwahati.

City	Problem Type	Report Time
Guwahati	Wi-fi	2 months ago

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  akash gajbhiye (@akash_437) reported 2 minutes ago

  @airtelindia Broadband is nagpur Laxmi nagar area is down from 2 days, getting same reply from customer care every day "we are sorry for the inconvenience" i already opted for @ACTFibernet on my HYD address, because of bad service, do I need to change service in nagpur also ?

• 
  Marikanti Tarun (@MarikantiTarun) reported 2 minutes ago

  @ACTFibernetHYD No internet since 4 days. Raised a ticket but still not solved. Ticket: SR10180717569224 Pathetic service @ACTFibernet @ACT_Issues

• 
  Abhiram (@abhiiiii__) reported 5 minutes ago

  PLEASE DON'T subscribe to @ACTFibernet @ACTFibernetHYD Ticket raised 2 days ago Still not yet resolved. A technician called me once regarding the issue and he's not lifting calls Since yesterday night There's not even a customer care number to reach out and escalate. WORST!!

• 
  senthilkumar (@tsktsk123) reported 5 minutes ago

  @ACTFibernet Got a call from ACT, another ticket is logged as the link is down. Just got off a call with the the ACT technical team but the call got disconnected unable to get through the number again. Worst experience, can someone fix this asap?

• 
  ismail baumran (@ismailbinomer) reported 7 minutes ago

  @ACTFibernet Its still not resolved and I haven’t received any call from Supervisor its been more than 4hrs. How much more time do you guys need to fix my issue?

• 
  Munmun Shukla (@munmunshukla88) reported 9 minutes ago

  @ACTFibernet Issue got resolved by evening. May I know what is the compensation for loss of entire working day.

• 
  ధనం-ఇంధనం! (@psseshank11) reported 10 minutes ago

  @ACTFibernet can you provide an update on the ticket SR10180709586464? My work is completely on-hold due to this. There was issue with other service providers as well but they have fixed it on priority,only act customers are facing issue in my area since yesterday #actfibernet

• 
  ismail baumran (@ismailbinomer) reported 14 minutes ago

  @ACTFibernet Don’t send this default templates provide proper information of what is going on and why is it taking so much time to fix to have an better understanding of why its taking so much time. You app doesn’t give any proper information of the what is happening with the ticket.

• 
  rahul thakur (@rahulthakur000) reported 17 minutes ago

  @ACTFibernet one of the pathetic ISP and customer care. Took new connection 15 days back 300mbps with mesh,i started seeing packet drop 37-40% every 5 mints. Raised request but kept on changing ETA, now i have disconnected connection but haven’t received any refund communication

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 19 minutes ago

  @ACTFibernet You and your technicians clearly don’t understand the issue. I called to report it, but no one answered. Around 4 PM, someone finally picked up and had no information because they were working at a different site. Do you only have 2–4 technicians to handle all these issues?