ACT outages and service status in Guwahati, Assam

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Guwahati, Assam

The most recent ACT outage reports came from the following cities: Guwahati.

City	Problem Type	Report Time
Guwahati	Wi-fi	28 days ago

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  karthik gudala (@KarthikGudala) reported 3 minutes ago

  Disappointed with @ACTFibernet lately. Been a loyal customer for 7 years with limited issues, but the last 2 weeks have been a struggle with slow internet spds. The team only resolves it temporarily when I prompt them. Need a perm fix ASAP. ​Acc No: 101313095979 @TRAI

• 
  sujith kumar reddy g (@sujithkumar_g) reported 5 minutes ago

  @ACTFibernet @ACTFibernet go and check how many complaints I have registered for your service in last 45 days from the day 2 since I took the connection, such a pain with this service, connection drops, video buffering etc. Please close my connection and issue the refund for remaining months

• 
  Sanjay Debnath (@sanjaydebnath86) reported 5 minutes ago

  @ACTFibernet Again issue facing issue. Why during office hours the internet is giving problems. Getting very less speed, getting just 15Mbps. Getting no help, no update in ACT chat and local technician.

• 
  Dhairya (@dhairyakhale) reported 7 minutes ago

  Hello @ACTFibernet my internet is out since yesterday morning and a resolution was expected till 9 pm. It is a new day and still no news? You don't take a minute to charge extra fees if payment is delayed, what about now? Ticket no SR10280391703704

• 
  *** In (@klenink) reported 8 minutes ago

  @ACTFibernet ref.SR10380398296974 It’s been 10 days and still no proper resolution from ACT. Tickets are being closed without fixing the issue or even informing the customer properly. Very disappointed with the service and support. This is becoming the worst customer serv exp

• 
  Suresh (@IMSuresh_Dreams) reported 9 minutes ago

  @ACTFibernet why there is a scheduled maintenance daily ? Internet is not working daily for between 2 to 6 hours which happening which is unacceptable please look into this issue

• 
  Piyush Chowdhary (@rcpiyush) reported 12 minutes ago

  @ACTFibernet placed a request to change my plan around the 15th April and it has been more than a month but my plan has not changed. Shows the kind of service you guys are providing. Ac- 123794240318.

• 
  R. Balakrishnan (@BalakrishnanR) reported 17 minutes ago

  Yet to see a customer service support worse than @ACTFibernet .they call. Then send a “happy “ code. Unresolved . And after ten minutes they send a message “resolved”! Dont ever subscribe to ACTFibernet.

• 
  Harmanjit Gill (@HarmanjitGill5) reported 19 minutes ago

  @ACTFibernet Your service is extremely pathetic. Your call backs always get disconnected. I’ve been facing a connectivity issue for almost a month now and your “technicians” and “experts” are clueless about the issue. Please help. Or else please cancel the connection and refund.

• 
  Senthil Kumar (@senrobotics) reported 21 minutes ago

  @ACTFibernet There has been no response, and this is one of the worst services. Customer care informed me yesterday that they would resolve it within 2 hours, but it's almost two days with no resolution.