ACT outages and service status in Guwahati, Assam
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Guwahati, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Guwahati, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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rvaidyanath (@rvaidyanth) reported@ACTFibernet - Hi Guys - This service is Worst. I was asked to make payment by Gangadhar Patil and told 24 hours installs. Next day he does not come. Sends msg delaying it three times and at 7.30 tells it will be done on 13 Aug. Not taking calls and spoke support - no resolution
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Prerana (@003Prerana) reported@ACTFibernet This is the 8th time I’m complaining about the same issue. My internet keeps going down, and every time you say it’s fixed, but the problem comes back again. No permanent solution, no proper response. When is my internet going to be fixed?
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karthik alagan (@karthikalagan) reportedThe biggest problem isn’t even the outage. It’s the lack of urgency and accountability after the complaint is raised. Ticket raised. ETR provided. Customer waits. Customer follows up. Still no meaningful resolution. @ACTFibernet, customers shouldn’t have to repeatedly chase you
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S S Chandran (@SSChandran82) reported@ACTFibernet I requested a callback this morning at 11:00 AM regarding frequent internet issues. Your support executive told, i will receive a call within two hours. It has now been 17:53pm, and I still have not received a call. Still internet issue not resolved.
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Rohan Thakkar (@rrthakkar1411) reported@ACTFibernet Extremely disappointed. My internet has been down again since yesterday & this has become a recurring issue for many months now. Latest Ticket no: SR11781485598614. I've no option but to switch to another broadband provider. #ACTFibernet #Broadband #CustomerService
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Máhesh (@TweetToMahesh) reported@ACTFibernet customer care executive so Arrogant, Egoistic and they behaving as if they don't need customer and customer needs them.. Shame on you @ACTFibernet .. Why Independence Day offer is going on when your customer representative telling not to opt.. 😡🤬
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Syngates (@syngates1596) reported@ACTFibernet @ACTFibernet a suggestion to anybody looking for a new broadband setup, avoid act fibernet go with jio or even airtel. There is a reason why companies like act do not grow and shut down overtime its bc of non existent customer service. And third rate support. JUST AVOID.
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T.G. (@ldiotNo1) reported@ACTFibernet great. no interest in learning anything. sending me off is not going to solve your issues. good luck guys.
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Bibin Bharath (@R3N3g4d300) reported@ACTFibernet second day and no resolution yet.
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Siva Kumar (@sivagmca) reported@ACTFibernet Nearly 24 HOURS without internet. Multiple calls. Multiple service requests. Still NO resolution. Zero urgency. Zero accountability. This is an unacceptable way to treat paying customers. I would NOT recommend ACT Fibernet to anyone.