ACT outages and service status in Guwahati, Assam

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sriram Sridharan (@z1000i4) reported 39 seconds ago

  @ACTFibernet Your ground team came at 8:30 at night, said that they couldn't even find where this break was and that it would be easier to search at night. Implying that they didn't even bring OTDR metres and relied on VFLs, and of course, still no resolution and we're 84 hours in.

• 
  Anvesh Nelluri (@anveshnelluri9) reported 5 minutes ago

  @ACTFibernet Shared requested details. Please help to resolve this kn priority.

• 
  Jothiprakash (@Jothipr42534028) reported 5 minutes ago

  @THE_INDRA_KUMAR @ACTFibernet Very pathetic. All the service providers are like this. I had a very bitter experience with airtel

• 
  Ramjee Madina (@ramjee_rm) reported 9 minutes ago

  @ACTFibernet @ACTFibernet let me know the process for termination of your services. Or else you will see a proper public grievance . The worst support ever seen. You have to pay the penalty for taking the amount upfront and this is big scam.

• 
  Balaji GOPALAN (@BalajiGopalanCH) reported 14 minutes ago

  @ACTFibernet Refer: SR10381156811109 Please refer to your response sent yesterday regarding my previous complaint. Once again facing the same network issue. The internet connection is now completely disconnected. ACT Fibernet ticket no SR10381156811109 has been reopened. You can track the status using the ACT Fibernet app. Team ACT

• 
  Kandula Rugender 🇮🇳 (@KandulaRugender) reported 18 minutes ago

  @ACT @ACTFibernet Ticket(101810959125) has been created due internet 🛜 is not working It's been 24hours more, the issue hasn't resolved and I dint get any confirmation and clarity on when this is going to resolve What kind of service is that? When I chat cntned..

• 
  k (@Fletcherlad) reported 20 minutes ago

  @Upooorv @ACTFibernet Airtel is really **** here, apparently act works best in this area acc to people

• 
  bibin cedric (@bibincedric) reported 22 minutes ago

  @ACTFibernet once again issue without my knowledge tickets which I raised has been closed how rubbish is this?Haven't seen such a network ever ?How can someone treat a customer like this? Still issue not solved eveymonth issue is been escalated.Will register a complaint legally

• 
  Just Like That! (@elluranand) reported 27 minutes ago

  if anyone is planning to subscribe @ACTFibernet for OTT, dont risk. They do not know how it works. My Amazon Prime is not working, and they are clueless about how to solve. Their only solution is talk to Amazon Prime. Thats their solution. But i hv given money to @ACTFibernet.

• 
  shasha (@blackandwitty) reported 28 minutes ago

  @ACTFibernet Shut upppp okayyyyyy, set the connection or give back our money. I'm filing an online complaint on you