ACT Outage Report in Guwahati, Kamrup Metropolitan, Assam

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (18%)

3. 

   Total Blackout (9%)

4. 

   E-mail (3%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Awakening (@cheruvu_chepalu) reported 2 minutes ago

  @ACTFibernet @amarnath_nagula This is the same **** you have been telling me for the last 5 days. But, there is no site visiting by any engineers. This is so bad @Actfibernet

• KUSHIL (@KushVazir) reported 8 minutes ago

  @ACTFibernet @vinkulkarni83 we have no internet since 17th August wtf are u guys doing ?

• P@1 (@Pa1Swayampakula) reported 10 minutes ago

  @ACTFibernet You provided the engineer number for the concat and he is not responding at all and there is no support from customer care as well. Where do I get information??? Will customer be silent till as long as you fix? Is this the process!!

• srikanth tupakula (@sri_tupakula) reported 11 minutes ago

  @ACTFibernet There is no internet from the past 4 days.I know there was a broader issue.But 4 days down time is too much.Other isps restored quicklMy WFH impacted hugely due to this.Customer care is useless.please restore or else I 'll switch to another network.

• Ravindra Kumawat (@LoyaltyBanker) reported 13 minutes ago

  @ACTFibernet If this is urgent thn what is slow in your definition. It does not take 5 days to restore internet. Airtel already restored internet within 2 days.

• Vinay Kulkarni (@vinkulkarni83) reported 15 minutes ago

  @ACTFibernet @ACTFibernet @ACTFibernetHYD your empathy and understanding statements while they look good do little to provide a resolution which is what is need.

• Sandeep Mr (@sandeepmr500_mr) reported 17 minutes ago

  @ACTFibernet its been 5 days. Daily ETR is changing. I have raised complaint on App and here on twitter. Still no use. No answer from any officials. Jio and Airtel and even BSNL are functioning within 24 hours. If u can't provide services today we shall move on to other .

• Vinay Kulkarni (@vinkulkarni83) reported 19 minutes ago

  @ACTFibernet @ACTFibernetHYD No technician has shown up, your call center still gives false answers, it has been 4-5 days now, no resolution in sight.. are you guys even intend to provide services going forward or simply go on with scripted responses like: backend team, 72 hrs & so on..

• Sanjana Saurav (@sanjluvswahi) reported 20 minutes ago

  @ACTFibernet issue not resolved yet SR11076775598574, more than 24hrs time gone. No help from customer care and area technicians so far. The urgency you guys show while selling the connection pls do the same during issue resolution

• Cara 🇮🇳 (@Cara07352870) reported 22 minutes ago

  @phonesephoto @ACTFibernet Same problem. ISPs have flouted rules and let their cables hang. So the govt has cut all the cables. We suffer because of the ineptitude of companies.