ACT Outage Report in Guwahati, Kamrup Metropolitan, Assam
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Guwahati, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 20: Problems at ACT
ACT is having issues since 01:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (77%)
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Wi-fi (13%)
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Total Blackout (7%)
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Phone (2%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Pandey🇮🇳 (@iabhi_Pandey) reported
@ACTFibernet 100 Mbps plan hone ke baad bhi LAN pe sirf 48 Mbps mil raha hai. Router & PC optimized hai. Please fix backend speed profile. Ticket already raised. Waiting for fix! #ACTSpeedIssue #ACTFibernet
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Parth Pahuja (@pahujaparth101) reported
@ACTFibernet @ACTFibernet Now i wont be continuing with your ****** connectio, service and the dark practices you follow. I want my advance refunded for 2 months. Or else i’ll be lodging a complain in consumer court.
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Parth Pahuja (@pahujaparth101) reported
I have screenshots and call recording of ACT guy saying that no additional fees will be charged. Once i received the bill i raised a complaint to @ACTFibernet customer care, this dragged on for 2-3 days and they mentioned that they will waive off the additional charge 2/n
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Parth Pahuja (@pahujaparth101) reported
@ACTFibernet The worst network provider. I got a new connection from ACT last month and I paid the amount in advance. Despite this they generated a bill with some other charges, which were not communicated earlier. 1/n
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Ravi Gunawat (@royalgunawats) reported
@ACTFibernet i will recommend people not to take connection of action fiber net no customer support poor connectivity. Customer service so poor no internet from 3 days and no response from anywhere.Customer care service don't provide option for complaint and to talk to executive
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HAMZA EQUBAL (@EqubalHamza) reported
@ACTFibernet @ActFibernetUser down the whole day! ETR crossed, still no resolution. Office work is badly impacted. If not fixed ASAP, I’m switching to another provider. #ACTFibernet #internetdown #WorkFromHome
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ANANT PREM (@ANANTPREM3) reported
@ACTFibernet my account number is 101702725395 for past many days facing connection issue kindly resolve
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minerd (@TSimphy12) reported
@airtelindia The worst customer support with no proper action plan. The fibernet as been down for past 3 days and it's not been fixed. Better opt for @ACTFibernet I just switched to airtel for a better plan but I fell prey to them. I hope others do not.
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Ravi Gunawat (@royalgunawats) reported
@ACTFibernet such a worst customer service internet not working and trying to call from morning on customer care number and there is no option for taking to executive and others option available are useless and just repeating them continously.
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Fadil Shayan (@8F42J310Y) reported
@varunkrish @ACTFibernet Every now and then I’ve a problem with them in Arumbakkam.