ACT outages and service status in Guwahati, Assam

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Santosh Gupta (@Sanntosh33) reported 2 minutes ago

  @ACTFibernet Checking will not resolve my problem. I need to look for other alternatives which are available apart from you. I have been your customer for the last 10 yrs. Time has changed and if the service is not at par with others then u will lose your clients.

• 
  saravanan s (@ssaravananmechg) reported 3 minutes ago

  @ACTFibernet The same thing your are repeating but no solution. Providing correct bill what stops you? I don't need your service anymore. Take action and do not make complaint again here. Also registered complaint with consumer care.

• 
  Shubhanshu Sagar (@shubhanshurocks) reported 4 minutes ago

  @ACTFibernet Nothing has been done your Technician sleeping and misbehaving instead of solving the issue #scam #Actfibernet @jagograhakjago

• 
  manish kundan (@manishkundan01) reported 5 minutes ago

  @ACTFibernet, I paid for a new connection 3 days ago after your team promised installation within 2–3 hours. Since then, I've called customer care every day. Every time, I'm told an engineer will visit "today" yet no one has shown up. #CustomerService #ACTFibernet

• 
  Abhishek Jain (@abhi_ikey) reported 5 minutes ago

  @ACTFibernet There is no update on cresit transfer. Let me know if I have to process through sonsumer forum channels, this is a harassment. For selling a new connection you sell it in 5 minutes and att3nd the customer asap but for this I have tweeted, emails, called 100 times but no response

• 
  UPSC Mentor Piyush (@PiyushIASMentor) reported 5 minutes ago

  @ACTFibernet Extremely disappointed with your pathetic service. I raised a complaint at 1:30 PM regarding my internet outage and was assured that it would be resolved by 9:00 PM. I even contacted customer support and requested urgent action, yet as of 9:30 PM, the issue remains unresolved. What's worse, there has been zero communication or update from your team. I work from home, and your negligence has caused me to lose an entire working day. This level of service is unacceptable. What compensation do you intend to provide for the financial and professional loss caused by your failure to resolve the issue within the committed timeline?

• 
  Tushar Agarwal (@TusharAgar4860) reported 5 minutes ago

  @ACTFibernet Team again it went off. It cannot keep happening regualrly like this. Is there not a permanent solution? Else refund

• 
  Rithin Sanjay (@rithinsanjay15) reported 12 minutes ago

  My internet is down for the past 20 hours and still no resolution or response from your end and my 1 day work is gone. @ACTFibernet

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 12 minutes ago

  @ACTFibernet Frequent internet disruptions, 15th June and now 1 July. Pathetic service from #actbroadband #fail #avoidact

• 
  tdas777 (@tdas777) reported 15 minutes ago

  @ACTFibernet internet is down. Unable to contact support via act app chat/phone. Pathetic service.