ACT outages and service status in Guwahati, Assam

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Killer whale (@killer_whale6) reported 2 minutes ago

  Day 2 of waiting for my ₹3932 refund from @ACTFibernet. I had to cancel the connection because they tried to install a commercial 8-port hub in my private house for just ₹50! Ticket is raised, but ACT team, please process this with finance TODAY and give me the UTR number.

• 
  manuvachanam (@manuvachanam) reported 3 minutes ago

  @ACTFibernet Thanks for ur attention to the matter. The ac no is 110702030696. This is a unique issue and would like a call back to the registered no please.

• 
  Shashank Shekhar (@shashank24ten) reported 13 minutes ago

  @ACTFibernet Absolutely frustrated with ACT Fibernet. My internet has been down for 2+ days despite being on their premium 1TB plan. Other apartments in the same building have connectivity, clearly pointing to an issue with their wiring/splicing setup — yet no resolution

• 
  Souvik Samantaray (@souvik0725) reported 17 minutes ago

  @ACTFibernet @ACTFibernetHYD You keep writing the same generic template message. Words don’t define the commitment, your actions does. So far, your actions have been so bad that I regret choosing you as my ISP. I’ve been waiting since Monday and now it’s end of Thursday

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 20 minutes ago

  @ACTFibernet Even now i have raised a ticket for the network not working and the ticket number is SR101797588654. Looking forward to what the issue is now again (maybe the municipality works again)

• 
  Rahuul Panda (@rahuulpanda) reported 21 minutes ago

  @ACTFibernet Is it a joke for ACT Fibernet team? The issue has still not been resolved, no one visited the premises, and now I see the ticket is closed as well marking it as resolved. #actfibernet #actfibernetcustomer

• 
  Harsha_vardhan.exr (@Harshav08181997) reported 23 minutes ago

  Still no Response from @ACTFibernet No update from App, no call from customer care Such a worst experience from @ACTFibernet

• 
  Suresh (@IMSuresh_Dreams) reported 24 minutes ago

  @ACTFibernet there is fibre cable cut issue happening every month now my Internet is down from morning and also slow speed scam selling Internet plans for higher rate but the actual speed we are getting is very low when are you going to address these issues ? Poor service

• 
  Vivek (@Vivek9433554001) reported 25 minutes ago

  @ACTFibernet Raised relocation request on April 2, paid Rs. 950, but no service provided and delays till April 5 for next step when technician suggested installing junction box at my premises. Decided to disconnect, requesting full refund (Ticket ID: SR10179677073496).

• 
  M̷o̷h̷a̷m̷m̷e̷d̷ ̷i̷n̷a̷y̷a̷t̷h̷ ̷q̷u̷a̷d̷r̷i̷ (@MohammediQuadri) reported 29 minutes ago

  @ACTFibernet I don't understand what's wrong with your service, even making payments on time before due dates my account suspended and no Internet access now,raised a complained with ticket # SR10179755003824 no use of it. Regretting of choosing your services