ACT outages and service status in Guwahati, Assam

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Panda (@The_Cric_Panda) reported 2 minutes ago

  @ACTFibernet @ACTFibernetHYD We are struggling with your pathetic service from the last 3 weeks. Every single week we faced issues. The response from your support team is pathetic. They don’t send any technician. The same issue is occurring time and again, and it seems you don’t

• 
  Harish Chowdary (@HarishKandra) reported 4 minutes ago

  @ACTFibernet When will be ticket SR10181638585004 will is resolved no internet from 24hrs worst service. Repeatedly facing internet issues

• 
  Raghav (@raghuv_here) reported 6 minutes ago

  @ACTFibernet Internet suspended despite paying my monthly bills on time! support says it's because old Mesh routers weren't picked up, but your team never showed up to collect them. Why punish a paying customer for your logistics failure? Fix this and restore my connection now!

• 
  Venkat (@venkatepm) reported 14 minutes ago

  Hi Act sevice is very very worst in my life I paid and got connection for 6+1 from June to December Now app asking pay some amount and disconnected my service @ACTFibernet

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  Praveen KS (@praveendingu) reported 15 minutes ago

  @ACTFibernet My Gx service is down since yesterday morning. No proper response from your backend team. Very poor response and service. When you going to improve or forcing me to move some better ISP?

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  Tamil Crypto Guy π² (@tamilcryptoguy) reported 16 minutes ago

  @ACTFibernet Your internet service is absolutely pathetic. The connection is down, and there’s no proper resolution despite being a paying customer. We pay for a reliable internet service, not constant outages and endless waiting. Fix your network and stop making customers chase.

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  Cops Gamer (@Cops_Gamerx) reported 16 minutes ago

  @ACTFibernet My internet has been down for almost 5 days with no resolution despite multiple complaints. Technicians were unprofessional and gave excuses. This is unacceptable. Please resolve immediately and contact me ASAP. Ticket ID SR10381622770334

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  S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported 18 minutes ago

  @TRAI Does TRAI have control over ACTFibernet providing wifi ? There is frequent outage and it takes 8-12 hours for restoration. Does the client have any remedy ? Problem is due to ACT providing broadband through cables hung from EB poles, Trees enroute and Likes . They get snapped

• 
  Swathi Rao (@srfrndz4evr) reported 19 minutes ago

  @ACTFibernet Unhappy with the recent service. Have been your customer for past 6 -8 years never faced any issues. Bill due date is 1September n I get messages every hour, everyday. It’s an harassment.

• 
  Dinesh (@dineshrtvt) reported 21 minutes ago

  @ACTFibernet @ACTFibernet where is the resolution?