ACT Outage Report in Guwahati, Kamrup Metropolitan, Assam
No problems detected
If you are having issues, please submit a report below.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Guwahati, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
-
Internet (65%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
E-mail (2%)
-
Phone (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Jimmy Chacko
(@JimmyChacko301) reported
@ACTFibernet Below are the Service tickets that I have raised in the month of Feb 2021 alone: SR10251946129392, SR10252609631192, SR10252947003112. And I've no idea when the last ticket is going to get closed. Should I start thinking of alternatives to #WFH peacefully?
-
@runn kumar
(@Arunn37) reported
@ACTFibernet I feel that your executives don't have sense to understand the written comments for a complaint and come for resolution.
-
@runn kumar
(@Arunn37) reported
@ACTFibernet Hey ACT, Don't understand your problem in addresing the Internet issues wehave due to your poor Service and worst Routers. Requested for a router change as the one of you technical person said the slow in speed Is due to Routers fault.
-
Lokanadh Reddy
(@loknadh_reddy) reported
@ACTFibernet worst team after taking money not even came to home for connection it’s been 1 week didn’t hear back after raising a ticket too worst service provider I have ever seen if you don’t have capacity to work then just tell us we will see otherprovider
-
Chetan Mehta
(@ChetsMehta) reported
@ACTFibernet though they claim leading ISP factually they are not. For each of the problem they requires 24 hours of time , regardless of how much loss customer suffers.
-
Sunchit Lakhanpal
(@SLakhanpal17) reported
@ACTFibernet I was informed about the internet outage for three hours around 11 am today but I still can't access the internet using the ACT Broadband, been trying to get my issue resolved but there's been no response as such! Pathetic customer service. Remove your connection.
-
vitus
(@vitusfrancis) reported
@ACTFibernet the owners of the house where the box resides have switched off power and no one else is ok with fitting the box ,your technician left without providing any alternative solution. This is how customer service should be handled #badcustomerservice
-
Vijay Verghis
(@vj1901) reported
@ACTFibernet Pls get back asap this is a problem from yesterday
-
Better Politics
(@BetterPolitics3) reported
@ACTFibernet Bluntly ir CS guys repeatedly denyi g my payment even after showing the screenshots. I uave paid it through ACT app only in the first place. How u expect me to forget all my pain jist simply like that? My issue closed? How?
-
Sunchit Lakhanpal
(@SLakhanpal17) reported
And please improve your automated help system, it asks stupid questions and provides negligible support. How am I supposed to open "google" when my internet is down. Every month I face an issue or the other. It's better to switch to a different service provider. @ACTFibernet