ACT outages and service status in Guwahati, Assam

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ramu (@Ramu12463883) reported 6 minutes ago

  Absolutely worst service from @ACTFibernet @ACTFibernet_Care! My internet has been down for over 3 days but nobody has shown up or responded. Unacceptable negligence! Fix this immediately. Ticket: SR10581391822954 #ACTFibernet #WorstService #BroadbandDown

• 
  karthik (@karthikraoul) reported 6 minutes ago

  @ACTFibernet Hi team, i am seeing in my bill atonal 118 rs for late which happened due to app issue. Could please help me on that

• 
  விவசாயி (@Vairavan_V) reported 14 minutes ago

  @ACTFibernet Yesterday afternoon connection resumed. Again today morning connection cut. Very good service?? Entire July month no proper internet we used Extend for one month or cancel my account

• 
  Esesve Digumarthi (@esesve) reported 14 minutes ago

  @ACTFibernet truly frustrated, tired and lost hope Internet was not working Yesterday raised complaint Today they closed ticket I come home to see that it is still not working I am truly frustrated with your service A 200MBPS connection never gave that speed 🙏🙏🙏

• 
  Rohan Thakkar (@rrthakkar1411) reported 22 minutes ago

  @ACTFibernet Extremely disappointed. My internet has been down again since yesterday & this has become a recurring issue for many months now. Latest Ticket no: SR11781485598614. I've no option but to switch to another broadband provider. #ACTFibernet #Broadband #CustomerService

• 
  mohammed afzal ahmed (@mohd59afzal) reported 26 minutes ago

  Fraud ACT service,AGAIN A COMPLAIN TICKET WAS CLOSED WITHOUT RESOLVING.Complain id is SR10181418421678,You people think that customer are fools or what,I have spoken with 2 of the act people about the complaint but act close ticket without resolution @ACTFibernet @ACT_Issues

• 
  Kumar Srinivasan (@kumaranna) reported 28 minutes ago

  @ACTFibernet SR10381401388914 pending from 1st August. Shifting across 2 streets only. Still not resolved. Kindly look into this. Already called customer CARE few times. Nothing’s moving

• 
  rajath salian (@salian_rajath) reported 31 minutes ago

  @actfibernet it's been over 2 weeks since I paid to upgrade my plan to a mesh based plan. Repeated delays poor network connectivity and false promises. Complaint no.SR10281389697064 At this time I don't even know for what service I have paid.

• 
  ismail baumran (@ismailbinomer) reported 32 minutes ago

  @ACTFibernet @ACTFibernet Issue is still not resolved this is your highest priority team who is not even able to resolve the issue. Lack of man power and let customer suffer this is my last time being @ACTFibernet once this plan end I’m done with you. Never had such experience with local isp

• 
  Chamandeep Singh Kapoor (@NanakFarms) reported 32 minutes ago

  @ACTFibernet @ACTFibernet from last 48 hours my internet is not working I have given complaint also there is no call back till now