ACT outages and service status in Guwahati, Assam
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- ACT generated 0 outage signals in the last 24 hours around Guwahati, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Guwahati, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 10: Problems at ACT
ACT is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prithviraj (@ghprithviraj) reportedHey @ACTFibernet The wifi 6 router currently provided has a very inconvenient app in order to manage connected devices. Can you please change my router to something that has a better app? Like the tp-link Deco router with wifi 6 support?
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Chamandeep Singh Kapoor (@NanakFarms) reported@ACTFibernet my Internet is not working from 5 pm today and I updates till now .
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😷 (@iamsriram98) reported.@ACTFibernet there is an issue with your service once every 2 weeks, do you realise people need internet to work from their homes? When I raise a ticket you tell me you'll only resolve it at 9pm. Absolutely terrible service every single time.
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thala&csk (@methalafan) reported@ACTFibernet I need to talk about shifting my connection, I have queries. Your IVR doesn't let me talk to anybody for shifting and instead gives a stupid link. I need to talk to somebody related to shifting else I am quitting your services. Arrange for a call back.
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Panchali Das (@PanchaliDas4) reported@ACTFibernet This is repeated time and again. No accountability for resolution time
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Vivek (@Vivek9433554001) reported@ACTFibernet Raised relocation request on April 2, paid Rs. 950, but no service provided and delays till April 5 for next step when technician suggested installing junction box at my premises. Decided to disconnect, requesting full refund (Ticket ID: SR10179677073496).
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Dr.Ashley Suri (@DrAshleySuri) reported@ACTFibernet I am calling your people again and again no response Just called once than when asked when ll you do it faded away I am filing a FIR Today We are working we cannot be at place all the time One must coordinate accordingly I was calling for shift since 29 march Worst response
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SRKriz (@srkriz26) reported@ACTFibernet @FiberAct I paid to change my plan to a bundle plan with Mesh. Since I already had a Mesh I told the service guy to change the plan for 1 month extra. He said yes, but didn't change it. The ticket got close automatically without any intimation. Plan didn't change
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Ankit (@ankit_sahoo397) reported@ACTFibernet @ACTFibernet Day 6, Still no internet, still no ETA, and now you are ignoring my replies. Is WO101796642411 an actual work order or just a fake number to buy time? Do I need to cancel this and ask for a refund, or is someone actually showing up today?
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AS (@AnirbanSarangi) reported@airtelindia Really appreciate your efforts to give a right coverage but somehow your team is incapable of giving resolution or better service. Switched from @ACTFibernet after five years, of testing your services. But it was my mistake.