ACT outages and service status in Guwahati, Assam

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SS (@Sunshine_Soniya) reported 5 minutes ago

  @ACTFibernet ETA shows by 9 pm today however I am told they will see the issue and if not resolved today, they will come in the morning. What were you doing after I raised the ticket for 6 hours?

• 
  Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported 6 minutes ago

  Hi @ACTFibernet , No internet since morning, please fix at the earliest or give a reason of delay. This is frustrating. SR10181374443244

• 
  VJ (@VJ_Naidu040) reported 8 minutes ago

  @ACTFibernetHYD @ACTFibernet Action Urgent: ACT-ai_101780672110 customer ref Ticket no SR10181242464047 NO action since 3 days ! Unbelievable service ! Cannot accept this service frequency by any standard

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 15 minutes ago

  @ACTFibernet Hi will it be taking around 5 days to resolve the issue !!! Pathetic reply

• 
  KALPANA (@kmkalpana2000) reported 16 minutes ago

  @ACTFibernet @nch1915 Extremely disappointed with ACT’s service. Raised a WiFi relocation request on 25–26 July and still no resolution. We’ve been calling customer care every day, morning and evening. Every time we’re promised a technician within 24 hours, but no one contacts us. We’re also promised callbacks, but NO ONE ever calls back. Now customer care says they’ll connect us to a manager/technician, then disconnects the call. How many more “24 hours” are we supposed to wait? @ACTFibernet Please resolve this immediately. This is unacceptable!

• 
  priyankamccall (@priyankamccall) reported 20 minutes ago

  @ACTFibernet I've been trying to raise request for a router upgrade and no one from ACT seems responsible enough to raise service ticket. Pls raise a ticket against the mobile number 9159324567

• 
  G.B (@BerwalGorav) reported 21 minutes ago

  @ACTFibernetHYD @ACTFibernet i want to request a reconnection but no one from customer care is answering my calls, i have been on wait list queue for 40 minutes yesterday and 20 minutes today, i was 1 on queue so idk why this is happening. Please connect.

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 27 minutes ago

  Dear @ACTFibernet , It has been about 24 hrs since I lodged in my complaint for internet issue and it has not been resolved yet. We working people are mostly relied on internet and is this is the service that you are giving us ???

• 
  BHAINA (@DeoBhaina) reported 27 minutes ago

  The installation service is very pathetic, while booking Fibernet, they will tell we will install it in same day, After payment they will vanish and for installation not one will come even weeks passed and follow ups. Fraud employees in this company. Careful @ACTFibernet

• 
  Kaushik C S (@cskaushik88) reported 29 minutes ago

  @ACTFibernet You can only be SORRY and not do anything about it. Ridiculous service. No point of escalation as well