ACT outages and service status in Guwahati, Assam

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Akriti Bajaj (@AkritiBajaj) reported 55 seconds ago

  @ACTFibernet I paid for activation of my internet plans almost 2 wks ago, but service is still not installed. Technician visited once, customer care has been unhelpful, and not responding despite assurances. This is unacceptable. Resolve immediately!

• 
  Singh Ranbeer (@socialevil2002) reported 2 minutes ago

  @ACTFibernet The issue is recurring and not a one time issue, everytime it happens you say the same thing, I want to know the refund process. ACT is the worst broadband company.

• 
  tanuj raj (@tanujrraj) reported 9 minutes ago

  Genuinely impressed by @ACTFibernet today. Left for the office, no internet. Raised a ticket, ETA end of day. Drove back home to attend my meetings, no internet there either. Second ticket. ETA end of day. 100% consist outage across all locations. 👏

• 
  Bala Raghavan (@shabadkichot) reported 11 minutes ago

  The @ACTFibernet @ACTFibernetHYD scam continues. Terrible service. They seem to use sub par tech. If you're reading this please don't get an act subscription. We raised a ticket it takes almost a week and then in a week it goes kaput! #badservice #actfibernet #internetscam

• 
  Padappadi Elaniswami (@PESTAMlLNADU) reported 11 minutes ago

  @Zenitsu1_45 @ACTFibernet Customer service >>>

• 
  Eng Tan (@EngTan7) reported 11 minutes ago

  @ACTFibernet Paid ₹8,476 on Aug 23 for 6 months to upgrade from 75 Mbps to 400 Mbps. 5 days later, the plan is still not upgraded. I’m being charged for the new plan while receiving the old service. No proper update from ACT. Extremely disappointing.

• 
  yogesh sherman (@yogeshsherman) reported 12 minutes ago

  @ACTFibernet So your fibre has issue that's what was told, and resolution would take end of the day but you charge customer for full day

• 
  Padappadi Elaniswami (@PESTAMlLNADU) reported 12 minutes ago

  ACT cheap and enga neraya per sonanga nu athu podalam nu pathen..rendu per call pani enquiry pananga.. plan lam choose pani book panidalam nu 3 vaati call panen..rendu perum edukala👎👎 Booked Airtel Xtsream after that U lost a customer because of your poor cus care @ACTFibernet

• 
  Suman Kumar (@sumanpsk) reported 16 minutes ago

  @ACTFibernet There is no Internet since 5 PM yesterday and there is no resolution till now. Your CC is asking me to wait till the ETR and not even allowing me to escalate. I am firm on not allowing your team to enter my premises to fix the Junction box now.

• 
  RAGHAVENDRA RAO MV (@mvrrao) reported 17 minutes ago

  @ACTFibernet My internet in Visakhapatnam is down since one hour. Ticket SR10781727557224 shows a late ETR of 13:00 hrs on tomorrow. This is way too long for a resolution. Please expedite and send a technician sooner!"