ACT outages and service status in Guwahati, Assam

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  sunil godithi (@sgodithi) reported 5 minutes ago

  @ACTFibernet It took 5 guys to fix my ACT connection. First 2 morons came, then a smarter guy came and figured out it was connected previously to Airtel. And another senior with his assistant came by. And it's all fixed.

• 
  Mridul Modi 🔆 (@mridulmodii) reported 7 minutes ago

  @ACTFibernet My 4K setup box remote was not working properly your service guy provided the old used remote in replacement.

• 
  Meghana Sastry (@MeghanaSastry) reported 9 minutes ago

  @ACTFibernet I am raising a ticket almost everyday. It's getting tiring and impacting my work. You need a long term solution. Please have someone call me, the box needs to be fixed

• 
  Canute Angelo (@08aca24) reported 11 minutes ago

  @ACTFibernet 10 Days Without Internet — An Impressive Display of Zero Ownership! To whomsoever it may concern, I raised a shifting request on August 15, and here we are, 11 days later, still waiting for the rather elusive concept called resolution.

• 
  Abhishek Gattin (@abhishekgattin) reported 13 minutes ago

  Hey @airtelindia / @ACTFibernet I have a JioFiber (@JioCare) connection which is not working due to relocation & none of their support channel is helping since last 18 days. I have paid upfront till Jan, 2027 to them. If you will cover that for me, I’ll switch right away. Deal?

• 
  Ganesh Natarajan (@GaneshNataraja5) reported 15 minutes ago

  @ACTFibernet SR10381618238104 Another month another new ticket. This is the routine for that past 3-4 month. Every week/month there is issue in fiber net. I am keep reporting it but it's occuring continuously. Pl take necessary action to avoid this in future.

• 
  Raghav (@raghuv_here) reported 16 minutes ago

  @ACTFibernet Internet suspended despite paying my monthly bills on time! support says it's because old Mesh routers weren't picked up, but your team never showed up to collect them. Why punish a paying customer for your logistics failure? Fix this and restore my connection now!

• 
  S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported 16 minutes ago

  @TRAI Does TRAI have control over ACTFibernet providing wifi ? There is frequent outage and it takes 8-12 hours for restoration. Does the client have any remedy ? Problem is due to ACT providing broadband through cables hung from EB poles, Trees enroute and Likes . They get snapped

• 
  Tamil Crypto Guy π² (@tamilcryptoguy) reported 18 minutes ago

  @ACTFibernet Your internet service is absolutely pathetic. The connection is down, and there’s no proper resolution despite being a paying customer. We pay for a reliable internet service, not constant outages and endless waiting. Fix your network and stop making customers chase.

• 
  suresh (@msr_suresh) reported 19 minutes ago

  @ACTFibernet I need a callback to explain the issue in detail. Can you please call me? I called multiple times and raised callback request from escalation desk as well but didn’t get any call yet