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ACT outages and service status in Guwahati, Assam

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Guwahati, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ViraanshB
    Viraansh (@ViraanshB) reported

    @gayatri008_16 @ACTFibernet Broadband is not as your mobile network Some times if any lines disconnected it takes time to fix Always it can't be fixed in 1 hour or 2

  • yashank20001
    Yashank Bharti (@yashank20001) reported

    @ACTFibernet If your techs stop around 7 to 8 PM, why hasn't my issue been touched yet? Giving me an ETR for tomorrow (Apr 10) is unacceptable service. @TRAI @DoT_India, this is a total service failure. I shouldn't have to beg for a repair. Complaint No: SR11079728116674

  • SaiSai92186
    Sai Srinivas (@SaiSai92186) reported

    @ACTFibernet It was the lack of proper communication & multiple people coming and saying same thing every day. The only way to retain me is to fix that by 4pm today.

  • KalingaGajapati
    Odraputra Prataparudra Jagannatha Dasa (@KalingaGajapati) reported

    @ACTFibernet @ACTFibernetHYD Remember for each breathe I take, I add 500 new curses for you for your pathetic customer service.

  • Naveen278611
    Nvn (@Naveen278611) reported

    @ACTFibernet Pathetic customer service & technical team. They asked us to discontinue with the services voluntarily if asked questions on the reliability of the connection. With just 20 days to renew w’re not going to continue your services both at home and office. #electionnews

  • Vivek9433554001
    Vivek (@Vivek9433554001) reported

    @ACTFibernet Raised relocation request on April 2, paid Rs. 950, but no service provided and delays till April 5 for next step when technician suggested installing junction box at my premises. Decided to disconnect, requesting full refund (Ticket ID: SR10179677073496).

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    @ACTFibernet Hi @ACTFibernet The ETA to resolve this issue was 12PM. It's already passed, still no internet. Customer care can we expect a final ETA when the issue will resolve? Issue still not resolved. There were 2 ETA given, both were passed. Uday not giving response or picking call.

  • Navin_HR
    Navin kumar (@Navin_HR) reported

    @ACTFibernet i have paid full amount. But received an email due amount rs.442.77 .. i spoke to finance team then only I paid. Why showing due amount pls nullify the amount.. account number: 101669416765 Please refer the phone call I had with finance team Customer care

  • Mahendrare81376
    Ram kesari (@Mahendrare81376) reported

    Hey @ACTFibernet SR10279711231094 My Internet is not working since mid night. How am I supposed to work? Please fix urgently.

  • manuvachanam
    manuvachanam (@manuvachanam) reported

    @ACTFibernet Despite your assurances your teams have not cared to attend the issue since the last 3 days !!