ACT outages and service status in Guwahati, Assam

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 2 seconds ago

  @ACTFibernet and conveniently the fault of the municipality all the times at times the agent say the municipality cut down the wire in our area even when there was no municipality work being done that particular day and time.

• 
  Chandru Anirudh (@ChandruAnirudh1) reported 12 seconds ago

  @ACTFibernet and can u tell the local engineers and senior engineer to fix the issue soon it means so long since internet is gone tel them to fix the internet issue soon and can I get a call form ur manager

• 
  Karthik Mukund (@karthik_mukund) reported 51 seconds ago

  @ACTFibernet Timeline for fix has been extended from 1pm to 8pm today. How many times will the timelines get extended? Can you ask ground staff to call me?

• 
  Narendrababu (@penbabu) reported 4 minutes ago

  @ACTFibernet Worst service. Don’t say customer care, say it as customer pain. I will never recommend nor opt for act to any one with immediate effect let me wait for the payment you looted gets consumed. I will also approach consumer forum to take action against you suitably.

• 
  🇮🇳 Samba Subra 🇮🇳 (@samba_subra) reported 12 minutes ago

  @ACTFibernet I had given a complaint regarding my internet two days ago. Even after 2 days my ticket is pending.

• 
  sp-pawanist🥸🍁🤑 (@SPtweetsss) reported 12 minutes ago

  @ACTFibernet Internet is not working from last 15 hours in my area, where i called the person who installed ActFibernet in my house says @ACTFibernet is not fixing this Area is pincode is 522309, cherukupalli, Bapatla dist.., AP #AP

• 
  Kausthubh Kayur Balaram (@kbkausthubh) reported 14 minutes ago

  @ACTFibernet would you care to explain why did my 5g network decide to disappear out of thin air? Before an unexcused network outage and now this? Really? How much do you want to get rid of me? I dont want a network that i am forced to restart my router for 5g network everyday 🫠

• 
  Priyam Pradhan (@PradhanPri64928) reported 14 minutes ago

  @ACTFibernet Please give a callback and also need this issue fixed ASAP.

• 
  AK Singh (@AKSingh42544383) reported 14 minutes ago

  Hey! @ACTFibernet Simply horrible you are& shameless too. Your local team never respond & your customer care is simply a post office. As far as your net is concerned , it can’t stay healthy even for 48 hrs. Will you refund for downtime periods from your monthly bill.

• 
  Chandru Anirudh (@ChandruAnirudh1) reported 21 minutes ago

  @TRAI @DoT_India from ystdy my internet isn't working after raising so many complaints also @ACTFibernet doesn't care and solving the problem its afffecting my work very bad can u guys do something asap