ACT Outage Report in Guwahati, Kamrup Metropolitan, Assam
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Guwahati, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (20%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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sajjad
(@sajjadsufiyani) reported
@ACTFibernet I had taken this connection for WFH if connectivity issues happening twice or thrice in a week then what's the use of taking ur connections who is taking responsibility for my loss for this connectivity issues even ur technicians r so lazy that till now it's not fixed...
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Arvind Ramachander
(@arvindia4u) reported
@ACTFibernet But how do you plan to start helping? It's been over 24 hours and no resolution? Are you willing to reimburse my data charges?
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V VAGEESH
(@VVAGEESH1) reported
@ACTFibernet Thanks, I now got a call from your executive and they helped me in getting my issues answered. I am happy with the interaction level. However, Little disappointed that I had to escalate here to get my issue resolved. Hope this is taken care in future
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JS
(@SJyotishka) reported
@ACTFibernet Such a shame by @ACTFibernet even after complaint they close the ticket without any solution or talking to me on assumption that everything is solved..that to on Friday working day.. absolutely nonsense service...@TRAI
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Jinendra Kothari
(@Jinukothari2) reported
@ACTFibernet The router seems to be working fine. However, it says “This is not connected to internet” Can you please help..
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Ashwin Natarajan
(@AshwinNataraja5) reported
@ACTFibernet As usual, i got an SMS saying that the issue will be resolved only tomorrow. So one more working day wasted for me. It would be great if out of respect for your customer, a permanent fix be applied for this issue.
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V VAGEESH
(@VVAGEESH1) reported
@ACTFibernet By the way, here is the recommendation for you. Please call customer, understand what the issue is and discuss the solutions. Sending mail on ticket closure with no details on what the fix is very bad way of dealing customer support.
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Arvind Ramachander
(@arvindia4u) reported
Almost a day without @ACTFibernet internet and we wait hopelessly for some team to arrive and finish the job. All these no service days is never consolidated in a bill. #Hyderabad
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Er.Riz1
(@smariz01) reported
Your ticket SR10164280427561 @ACTFibernet its been 2 days since i raised the complaint regarding disconnectivity of my connection, its not been resolved,i am loosing all my work due to this , as i am wfh, its time to move to other broadband supplier which provides better service
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Er.Riz1
(@smariz01) reported
@ACTFibernet The issue is resolved now , thanks for ‘PROMPT’ customer service 🙄