ACT Outage Report in Guwahati, Kamrup Metropolitan, Assam
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Guwahati, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rufus V Raj
(@rufusvraj) reported
@ACTFibernet not working from Saturday and absolutely no clue what’s happening. Everyday I raise it and I get a message that ticket is open. But nothing done so far. Highly disappointed
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ramesh tgo
(@ramesh_tgo) reported
@ACTFibernet I had lodged a complaint 5 days ago. Everyday I call the customer care, each time I'm promised that it wud be resolved by days end. What gives? #terribleservice
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தீபக்
(@dpk11tweets) reported
@ACTFibernet Dear ACT, I am working from home for a software company I paid all my bill well before due date. If I didn't get my connection up in next 24 to 48 hrs (Before Dec 16th). Sincerely I could'nt accept this inconvenience and I will demand reimbursement – (Soon to be Ex-Customer)
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Shauna
(@ShaunaS_des) reported
@ACTFibernet ACT is by far the worst service provider to resolve issues. Even after 11 days of follow up and escalating to the Nodal office I do not have a functional internet ! One team says it’s the other’s responsibility resulting to harassment of customers. Hope they fix it today
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RRK
(@RRKDMK) reported
@ACTFibernet more than 3 days !! Same thing you guys are tweeting for last 3 days? 48 hours. Are you out of your mind, if you give the status of exact issue on what is happening it will make sense, status updates in the tickets are useless simply ETR is extending. #Network #ACT
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Jerome Prasanth
(@JeromePrasanth) reported
@ACTFibernet what's the response now, it's already been more than 5 days, no clear response from your end, hearing same responses , just give us proper TAT to clear this issue. #worstbroadbandACT #worstserviceACT #ChennaiACT
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Chandrasekaran
(@Chandrurgk) reported
@ACTFibernet Worst service. I lost my connection and it's been 7 days. Still engineer has not been assigned. I will close my relationships in 15 days
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arun kumar
(@arunsreerama) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet how can your call centre guy can disconnect the call for selecting language Kannada. Don't be so rude with customer. Your mobile app is too heavy in size and very much not user friendly.
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Kumaran
(@Kumaran71412253) reported
@ACTFibernet ! Internet is not working for the 5th day in a row ! ETA alone gets changed with the resolution no near in-sight, This is totally unacceptable and a breach of trust. Doesn't ACT have the proper infrastructure and infrastructure support to handle such an issue
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Rex Ronald
(@RexronaldM) reported
@ACTFibernet Almost five days you did not resolve how come you can fix within one day.Just for social media sake you are replying.Waste of time going behind this issue.Thank you