ACT outages and service status in Guwahati, Assam

Problems in the last 24 hours in Guwahati, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Guwahati, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sree Raja (@sreeaskanna) reported 34 seconds ago

  .@ACTFibernet Multiple tickets were marked “resolved,” but the issue keeps returning, disrupting office meetings and interviews. Recently, I was informed that the router installed is incompatible.

• 
  shasha (@blackandwitty) reported 4 minutes ago

  @ACTFibernet Shut upppp okayyyyyy, set the connection or give back our money. I'm filing an online complaint on you

• 
  charan adabala (@charanadabala) reported 4 minutes ago

  @ACTFibernet I am not talking for this day, we are facing request disconnects, what is the permanent resolution to avoid frequent disconnects

• 
  The South Indian (@cBeyondObvious) reported 7 minutes ago

  Guys @ACTFibernet is a big fraud. They promised to return my money if I don't like services. They took 7500 in advance. Poor connectivity, it keeps throwing me off meetings. Now they say they won't refund anything. I am going to break and burn act fibernet routers and post here

• 
  Racing Veteran (@RacingVeteran01) reported 14 minutes ago

  @ACTFibernet you guys have the audacity to write that my account is prone to late payments. Show me one payment that was late in the last 6 years. This shows your arrogance. When i write back you guys tell me that you are sending reminder for payment even without understanding the issue. Not a single working customer care number. What kind of services are you clowns running. If i don’t receive a proper response or apology, i will be forced to move out and also influence 30 other connections in my flat to move out of ACT. Get ready

• 
  sai charan guntupalli (@_saicharan_) reported 14 minutes ago

  @Shivu2032 @ACTFibernet Same issue i requested for connection on July 3 after being promised installation within 24 hours. It's now July 13, and after multiple follow-ups, I still have neither a connection nor a refund despite requesting cancellation on July 7.Extremely poor service. @ACTFibernet

• 
  abhishek sharma (@abhisheku73) reported 15 minutes ago

  Not required any more, I have already signed up with another service provide, I will ensure that all my friends and family also cancel your services soon... @ACTFibernet ..... You guys are providing the worst services in Hyderabad

• 
  subash (@subash_siz) reported 15 minutes ago

  @ACTFibernet NO RESPONSE FROM UR SIDE NO TECHNICIAN CONTACTED FOR PAST 2 DAYS INTERNET NOT WORKING TICKET - SR10381063676004

• 
  Sree Raja (@sreeaskanna) reported 17 minutes ago

  I’m only asking for a permanent solution. Why was an incompatible router installed? Why wasn’t it identified earlier despite repeated complaints? If this isn’t resolved, I’ll be forced to approach the consumer grievance forum. #ACTFibernet #CustomerService (3/3)

• 
  RamaKrishna Vadlamudi, CFA (@vrk100) reported 23 minutes ago

  @ACTFibernet @ACTFibernetHYD Act Fibernet account 101003959349 of Sax Axx Exx Jubilee Hills area, Hyderabad Broadband is not working for the past 2 hours. No response to complaint from Act Fibernet. Poor service... 👎👎👎