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ACT

ACT outages and service status in Ernākulam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Lollubee
    𝗟 𝗼 𝗹 𝗹 𝘂 𝗯 𝗲 𝗲 (@Lollubee) reported

    @ItismeLucifer @ACTFibernet No use. ******** closing the ticket without resolution.

  • pnkthealien
    Mohammad Qabir (@pnkthealien) reported

    @ACTFibernet You guys are dng nothing except extending the time. Your CSR says due to bad weather in Hyderabad we are facing downtime. How funny is this? Other service providers doesn’t have any issues. We hve been with Act since more than 5 years, may b its time for us to using your service.

  • prafful777
    Prafful (@prafful777) reported

    @ACTFibernet this was raised on 29-June-2026. Total 9 days. How many more days do you need to fix it. @ACTFibernet . Your customer support disconnects the call stating transferring to technical team. No response to emails sent. I don't think you have the power to fix it.

  • beingmejst
    just being honest (@beingmejst) reported

    @ACTFibernet Just got internet back. Issue resolved. TY

  • apratim18
    kumar apratim (@apratim18) reported

    @ACTFibernet can u please prioritise relocation request of ticket number SR10280979503424. Was supposed to happen by 4th July. My office work is getting impacted. Pathetic service.

  • manishkundan01
    manish kundan (@manishkundan01) reported

    @ACTFibernetHYD @ACTFibernet False commitments, zero accountability, and no resolution. Install the connection immediately or process a full refund. #CustomerService #ACTFibernet

  • tisismadhav
    Madhav Vasanth (@tisismadhav) reported

    Hey @ACTFibernet, I’m paying for a 400 Mbps plan but consistently getting only ~100 Mbps or less. I’ve raised 4 to 5 complaints, and every time the same technician is assigned. He asks me to close the ticket using the OTP without actually fixing the issue.

  • thisissharath
    Sharath (@thisissharath) reported

    @ACTFibernet, there is no internet connectivity for the last 4 days! Every technician who is calling for the last 4 days asks the same question, “sir, do you know where is the box in your area?” Seriously? Is that my job? Horrible experience

  • KannanRr
    Dr. Kannan RR Rengasamy (@KannanRr) reported

    @ACTFibernet After the series of complaints no engineer came and resolved. Last three days we don’t have internet connection. Such a worse Customer service and arrogant engineering team. Finally I am closing my act fibre connection. Please don’t rely on sales team of act fibre. @ACTFibernet

  • kiran_nadella
    Kiran Surya Nadella (@kiran_nadella) reported

    @ACTFibernet Still no resolution and your service engineer is very rude. What’s this? @TRAI @DoT_India