ACT outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 5: Problems at ACT
ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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AM (@abhisar_mhptr) reported@ACTFibernet i have been trying to shift my connection since last week and have been a customer for so many years and yet pathetic custormer grievance . No ones responding for shifting since last 6 day
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Rajat (@rajatshah2006) reported@ACTFibernet is pathetic. My plan upgraded but speed fluctuations is fhere now they are saying.. It's wirh router.. I don't like support
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imAkhil (@saiakhil_09) reported@ACTFibernetHYD @ACTFibernet Facing frequent internet outages with ACT Fibernet yet again. I've raised another ticket, but this has become a recurring problem. Other ISPs in my apartment are working fine, while ACT users continue to face repeated disruptions. Very pathetic
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Mahath Somina (@Mahath_1995) reportedWorst response from ACT fibern et from visakhapatnam service people, if this keep on going I will switch to jio fiber @ACTFibernet @actfibervizag
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Madhav Vasanth (@tisismadhav) reported@ACTFibernet Please stop assigning my complaints to the same technician gokul and have a senior engineer inspect the issue. This experience has completely ruined my confidence in ACT’s customer service. ACT Account: 103748970135,
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Naik (@anaik1987) reported@ACTFibernet There is an intermittent Internet disconnection from last week and this is the 4th SR I am raising to get it resolved. I am fed up of this worst CS. I dropped mail to the tech lead and escalation team but till not there is no response. Again internet is not working.
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Rakesh_R_Rao (@the_rao_boy) reported@ACTFibernet ETA of 21:00 has passed and it’s neither resolved nor any further updates. I’d want the refund or extension in the subscription for the amount of days the issue is resolved. Would you provide the Internet if we delayed the payment by even one day after the last date?
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Nation1st (@UrsVz7) reported@ACTFibernet what's going on? Is there anyone to look into the issue? More than 48hrs no update, just keep on sending revised resolution date n time. Very bad service never expected this.
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RandomHuman (@vijaytnc) reported@ACTFibernet The nonsense continues. No one has come to move the connection. I wait for 20 min each time on a call then a hand off happens and the call is disconnected. Have done this 4 times. Over 2 hours lost just waiting on call. Ridiculous customer service
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Rithin Sanjay (@rithinsanjay15) reportedMy internet is down for the past 20 hours and still no resolution or response from your end and my 1 day work is gone. @ACTFibernet