ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Kirat Kalra
(@kiratsk) reported
Hi @ACTFibernet my wife is down since yesterday. I have been complaining for 1 month and you fix it for 1 day and it’s back to no WiFi the next day. @airtelindia I am ready to change my WiFi provider. Pls get in touch
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viswanadh kurmala
(@viswanadhkurma1) reported
@ACTFibernet @ManojTamilaras Poor service net got disconnected. Customer care not responding
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Krishna Sharma
(@krishjam) reported
@ACTFibernet If there's a delay at your end or your system has issues, that is not my fault or concern. I have DMed the bill with issue details. There is no response from you-2/2
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viswanadh kurmala
(@viswanadhkurma1) reported
@ACTFibernet @KRISHNA83138665 Poor service net got disconnected. Customer care not responding
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DEEPAK KOHLI
(@KOHLIDEEPAK) reported
@ACTFibernet Worst Customer Service.Its been over 3 days and you have still not entered request for disconnection.Not sure how many days are required for disconnection.Had heard of people struggling for new connection but never imagined one needs to struggle for disconnection too
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JP
(@phantomblr) reported
@ACTFibernet I will ensure I share the interaction with act customer care, within my company and let people know why they should not opt for your connection any more.
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Srikanta Mahapatra
(@_srikanta) reported
@ACTFibernet I have paid for this month thinking that my Internet is disconnected due to crossing the due date but found its your monthly entire day down time which is consistent. I am disappointed and next month will get it disconnected. Worst customer service ever.
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Harsha Perolla
(@HarshaPerolla) reported
Dear @ACTFibernetHYD @ACTFibernet Dear Sir/madam, Iam your act fibernet broadband customer since 5 years, (recently facing network issue and within Two months this is my 10th or 11 th time facing this problem, I called customer care infinite num of times but their is no use.
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gOkulkrishNa
(@gokulkrish29602) reported
@ACTFibernetHYD @ACTFibernet I've raised 30 complaints regarding reconnection & billing issues since 28th July and still it is not resolved. If this is how you treat a customer like me who has been using ACT for the past 7 years, god bless the people who want to take up ACT now
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Maheep Maurya
(@maheepmaurya) reported
@ACTFibernet Yo ACT Fibernet! Why would you not return my advance 1 year balance if I disconnect halfway due to bad service? Why would I wanna transfer that amount to another ACT like account if your service is so bad? I need the refund in my bank ASAP Account ID: 101336568143