ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (72%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (2%)
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Phone (1%)
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TV (%)
Live Outage Map Near Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout | |
| Cochin |
Wi-fi | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Vivek Coool
(@vivek_coool_) reported
@ACTFibernet After 2-3 days only, again got the same issue. New SR: SR10276317650764 Please fix it properly this time and change the old router with a new one ELSE I will not be able to continue using ACT for sure.
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Vivek Coool
(@vivek_coool_) reported
@ACTFibernet Again, facing the issue. I think this time I am going to pay the bill and have to discontinue the service.
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Yuvaraj
(@uva_sara) reported
@ACTFibernet I'm reaching out to your service agents for the past 2 days. No response from them. They don't have courtesy to attend the call. Extremely disappointed. Conidering to change the fibernet with Airtel or Jio
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Kishore Marodia
(@kishoremarodia) reported
@ACTFibernet your speeds have been going down, SLAs of 24 hours, no trouble shooting if an issue keeps repeating for a customer. Clearly shows you are getting complacent and are not bothered about every customer anymore.
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Rajkumar M, IFS
(@rajkumar_ifs) reported
@ACTFibernet this is not the kind of service we expect. Raised a ticket yesterday. Deadline crossed already. No calls or follow ups. Is this how your customer support works ?
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Yuvaraj
(@uva_sara) reported
@ACTFibernet has become extremely unreliable lately. My connection has been disrupted four times, and each time it took 2–3 days to restore service. Despite multiple follow-ups, the response wr poor. I'm very disappointed, as this is affecting my ability to wfh. #patheticservice
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Karthik Govindan
(@kargovAbiraman) reported
@ACTFibernet I saw the ticket it's raised as service ticket, what happened to the refund request.
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Dhrubashis De
(@Dhrubashis) reported
@ACTFibernet Ticket has been reopened internet service is not still restored! Will you compensate two days without net connection from your monthly bill? Other side, your on all customer support team member #venkat runaway from the call, #hasan khan turns ***** ☝🏻
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Dinesh
(@dineshrtvt) reported
@ACTFibernet - are you really capable to handle internet issues? I see full of false commitments and never resolved issues within ETA. SR10376300340084 SR10376307584514 SR10376300190685
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rohit kumar gautam
(@rohitgautam3108) reported
@ACTFibernet It’s more than 24 hours since the complaint registered and no call from technician none from customer care.😡