ACT outages and service status in Ernākulam, Kerala

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chamandeep Singh Kapoor (@NanakFarms) reported 1 minute ago

  @ACTFibernet @ACTFibernet from last 48 hours my internet is not working I have given complaint also there is no call back till now

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  Carmelita Fernandes (@SocialCarmelita) reported 3 minutes ago

  @ACTFibernet My apps have been working extremely slow on my mobile despite using ACT Wifi. As I don't know who to escalate to, I am posting my request on X.

• 
  Kiran Kumar Pavuluri (@pvrkiran) reported 4 minutes ago

  Finally, Trying to downgrade the plan after not getting the netflix service from #ActFibernet @ACTFibernetHYD @ACTFibernet Called so many times but no use ... I will never take the bundle package from Act again... FYI

• 
  Satadru Deb (@1400MicroGrams) reported 6 minutes ago

  I never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.

• 
  Mohammad suleman (@Mohammadsu19391) reported 7 minutes ago

  @ACTFibernet I understand it's currently unavailable, but that is exactly why I am requesting an expansion. There are many potential customers in Khawas Ji ka Rasta (302002) who are fed up with local providers and want to switch to ACT. Please share this ground reality with your network pla

• 
  srikanth rompally (@srikanthro38805) reported 9 minutes ago

  @ACTFibernet Worest service i never had, please refund my amount if possible today in. 1 hour so I will fix with any other network,time important here understand, refund it @ACTFibernet

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  Mohammad suleman (@Mohammadsu19391) reported 10 minutes ago

  @ACTFibernetHYD @ACTFibernet Please expand your high-speed fiber network to Hawas Ji ka Rasta, Jaipur, pin code 302002. Current options are terrible, and we desperately need a reliable service here!

• 
  Abhishek Bhargav (@abhibhargav) reported 10 minutes ago

  @ACTFibernet Ticket ID: SR11081248564704 Pending since 1 week.. Please resolve at the earliest.. It is difficult to connect to the customer care.. Kindly resolve..

• 
  Chandramouli Nallambakkam (@CNallambakkam) reported 12 minutes ago

  @ACTFibernet I am calling your support number to make changes and it is asking me to register my mobile number. Do you have any human being who can pick up the damn phone? I don't want to register my mobile or install your app.

• 
  Shubham Jha 𝕏 (@just_shubh) reported 14 minutes ago

  @ACTFibernet Ticket id : SR11081425338694 . No updates , no replies . For 20+ hours the service is down . Can’t you interact with customers or update them. Your customer support gives no updates and no enginner has contacted me. What kind of service is this?