ACT Outage Report in Ernākulam, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (17%)

3. 

   Total Blackout (15%)

4. 

   E-mail (3%)

5. 

   TV (1%)

6. 

   Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Sasi (@ThisIzSasi) reported 2 minutes ago

  @ACTFibernet its annoying that your support team mentions that they provided basic router which can't cover the signal strength to the next room itself. I have paid 6 for months already and enough of your service. Can you cancel my account and refund remaining amount?.

• jagadeesh padmashali (@Jagadeeshpad) reported 4 minutes ago

  @ACTFibernet -Complaint(SRN10165097016981) raised on Monday 13th June . As per SLA it should be resolved by 10 am Monday but not done Im following up continuously but no resolution provided by the ACT fiber side. This issue happened previously also now again same issue happening.

• Pranav Sapra (@pranavsapra) reported 5 minutes ago

  @ACTFibernet rubbish service I must say. Internet down for the last 2 days. Not a single call back from your customer care either.

• Sainand (@ImSainand) reported 6 minutes ago

  @ACTFibernet Pathetic service and none of your team members try to contact to resolve the issue. I have raised multiple tickets from 10th June and still no one has contacted me. My SR numbers are - SR10165119879051 SR10165115956989 SR10165067598977

• pearlraj (@pearlraj_) reported 6 minutes ago

  @ACTFibernet what an awful customer service. When my call was transferred to concerned department. They just hung up my call for no reason. This happened 4 times in 30 mins. Stop harassing your customers!! Why would you treat your customers like this??

• Samuel Joshua Tennyson (@samjoshten) reported 7 minutes ago

  @ACTFibernet I’ve unsubscribed Netflix by calling your customer care 2 months ago but this month Netflix has been billed in my account I contacted customer care they told me they will change the bill amount but till now there is no update. Worst customer service @TRAI

• Mohammed Zakir Ali (@alizakir7283) reported 9 minutes ago

  Dear @ACTFibernet & @ACTFibernet Mohammed Ali Acc:101651128688 SR1016511408024 SR10165118486525..many more after name change request internet is not working request to send technician but no response as a loyal customer i am suffering

• gagandeep (@gagande46706711) reported 12 minutes ago

  @ACTFibernet Despite making the payment you guys are keep on calling and texting me to pay my Bill. Ridiculous service

• Ramanan Gurumurthy (@gramanan1954) reported 13 minutes ago

  @ACTFibernet Account No. 103453830742. Net Very very slow. Paid the amount yesterday itself. VIP customer since 2014. Pl attendASAP

• Manpreet Singh (@msangotra7) reported 19 minutes ago

  @ACTFibernet I have never seen such pathetic service. I have opened a case where I requested to opt for monthly plan, but still it is showing half yearly. Ticket number: SR11065109307673