ACT outages and service status in Ernākulam, Kerala

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Swarna (@ProtestforRight) reported 31 seconds ago

  @ACTFibernet Who is appointed for this ticket, does the customer have the right to know about technician?

• 
  Prabhu Sreenivasan (@1979Prabs) reported 1 minute ago

  @ACTFibernet @ACTFibernet - how do I escalate this further ?? Am tired of making calls to your customer care and service engineers !

• 
  abhishek sharma (@abhisheku73) reported 1 minute ago

  Not required any more, I have already signed up with another service provide, I will ensure that all my friends and family also cancel your services soon... @ACTFibernet ..... You guys are providing the worst services in Hyderabad

• 
  Sachit Bhat (@SachitRidesAway) reported 3 minutes ago

  @jagograhakjago I want to complaint against @ACTFibernet - several times they have sent people over to repair my wifi connection problem but everytime it rains, the connection goes off. I have no idea why this is happening. Please help. I am tired of this now. #bangalore

• 
  manikandan (@Rajeshmani93) reported 7 minutes ago

  @ACTFibernet you have become like a Chinese loan app man from 5th started to mail and keep on getting message . Tomorrow is my due date now I'm getting message tonight you will suspense my account if i didn't pay worst to the core

• 
  Susheel Siddamshetty (@susheelshetty) reported 7 minutes ago

  @ACTFibernetHYD @ACTFibernet Unacceptable service. SR10181161455084 remains unresolved 6 working days while your team keeps passing the issue between Prasad, Srinivas, Dhanunjay & others. Enough excuses. Stop the blame game, take ownership & complete action today.

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  abhishek sharma (@abhisheku73) reported 7 minutes ago

  It's better to change the service provider, the @ACTFibernet useless

• 
  Just Like That! (@elluranand) reported 8 minutes ago

  if anyone is planning to subscribe @ACTFibernet for OTT, dont risk. They do not know how it works. My Amazon Prime is not working, and they are clueless about how to solve. Their only solution is talk to Amazon Prime. Thats their solution. But i hv given money to @ACTFibernet.

• 
  ryshab (@ryshab07) reported 10 minutes ago

  @ACTFibernet @jagograhakjago 5 hours with no internet. And the worst part? This is happening almost every single day. For working professionals, this isn’t a minor inconvenience, it’s disrupting meetings, delaying work, We’re paying for a service that’s not being delivered

• 
  Hellblaze (@lonewolf9029) reported 10 minutes ago

  Got the new connection last Sunday & 2 days later on Tuesday evening the internet went down. Raised the ticket with you but till now there is no update. Customer support kept on saying to wait for 1 hour but i see no end to this. SR11081169000614 @ACTFibernet