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ACT

ACT outages and service status in Ernākulam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Chumankp
    Kumar Panda (@Chumankp) reported

    @Airtel_Presence @airte Also this building phase 3 having 96 flat. If you want miss 96 customer by pushing airfiber. We are happy le move with @ACTFibernet So they already provided fiber connection to same building.

  • muralismash
    Murali Krishna R (@muralismash) reported

    Where is my refund ? You have a pathetic service and now you talk about some crap and not refunding MY money.SHAMELESS Internet provider @ACTFibernet

  • Dinesh72521026
    Dinesh (@Dinesh72521026) reported

    @ACTFibernet I have never seen a such a worst costumer service team like this such a a worst behaviour they’re begging to make the payment once it’s done none of them picks up the call. They’re very rude to

  • viresh_uberoy
    Viresh Uberoy (@viresh_uberoy) reported

    @ACTFibernet it’s been 5 days since I raised a relocation request, and your technician hasn’t visited nor is he picking up my calls. I’ve been waiting since he’d said he’d be here today morning, and even after making repeated calls to your customer care, no resolution. Pathetic

  • JackeSparrowe
    JAISHANKAR RAGURAM (@JackeSparrowe) reported

    @ACTFibernet - I have raised a complaint about internet service outage on 28-Aug-2026 and issue is still open. The issue remains unresolved as on today morning and despite promises from customer service, issue is open. Complaint ID: SR10381779208664

  • JackeSparrowe
    JAISHANKAR RAGURAM (@JackeSparrowe) reported

    @ACTFibernet Hi @ACTFibernet team, Issue is yet to be resolved

  • kingindnorth12
    Muthu Anand (@kingindnorth12) reported

    @ACTFibernet The worst part is when contacted the @ACTFibernet customer care number they didn't even tell me what the actual issue is and why my internet is not working since Tuesday

  • ishwarachanta
    Ishwar Achanta (@ishwarachanta) reported

    @ACTFibernet complaint lodged at 1015 this morning, so far no rectification nor is there any response. Area is Dr PV Cherian Crescent Road, Egmore,chennai. Unfortunately we still have 4 months to go with you, else would have changed you long back.

  • ManishAggarwa11
    Manish Aggarwal (@ManishAggarwa11) reported

    @ACTFibernet You want to say that you will not issue/activate connection without payment but with renew them without the consent of the connection holder and ask for payment. Don't you think it's totally injustice

  • locate_aman
    Aman Kumar (@locate_aman) reported

    @ACTFibernet My issue is still not resolved. Have some shame.