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ACT

ACT outages and service status in Ernākulam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • srinikonduru
    Srinivas Konduru (@srinikonduru) reported

    @ACTFibernet @ACTFibernet Another outage today (5th or 6th in last 30 days) (SR10180755757814). I have written to ActFibernet Appellate Authority. Let me see if that they can help.

  • darulchezhian
    டி.அருள்செழியன் (@darulchezhian) reported

    @ACTFibernet, your customer service has only one achievement: making customers regret choosing your service. My internet has been down since yesterday despite repeated complaints, and there's still no resolution. Is this the service you promise? #ACTFibernet

  • saiveera8
    Sairam Veera (@saiveera8) reported

    Dear Friends, I don’t know how wants to hear this and who is gonna benefit from it, but if you options, which you will for sure, then please do not opt for @ACTFibernet as your WiFi service provider. 20 days passed No Refund yet. @jagograhakjago

  • karthikraoul
    karthik (@karthikraoul) reported

    @JioCare From past one week i am facing Jio wifi internet issue. its keeps fluctuating.I am not seeing option to contact customer care. One of the worst service. If you can't resolve i will move to Actfibernet.

  • shivamg0902
    Shivam Garg (@shivamg0902) reported

    @ACTFibernet I can see your prompt and swift action has taken around 5 days to resolve this Your commitment arises on the day of billing that's it You penalize the customer on late payment of bills/recharge, but what about you guys when it comes to delay in resolution

  • vamsivallurik
    karthik valluri (@vamsivallurik) reported

    @ACTFibernet Your technician called and once I told him its same issue, he cut the call as he knows he made a mistake earlier.

  • vamsivallurik
    karthik valluri (@vamsivallurik) reported

    @ACTFibernet Such a disgusting behaviour. Sr closed. No resolution. Plus Technician cutting call. I am raising it to consumer court

  • laidback1954
    Avinash Shishoo (@laidback1954) reported

    @ACTFibernet Sorry , the issue is not yet resolved . The original problem continues.

  • Kishore2508
    Kishore (@Kishore2508) reported

    Your technician Kamal acknowledged the junction box is old and promised a replacement with a proper battery backup within 2 days. Now he is ghosting my calls. Fix your infrastructure and replace the box immediately! @ACTFibernet (3/3)

  • salmantheboxing
    SYED SALMAN (@salmantheboxing) reported

    "Absolute fraud by @ACTFibernet! Your team has marked both my tickets as 'Issue Resolved' on the app without even configuring my router or visiting my house. My Wi-Fi network is STILL NOT SHOWING. Stop closing tickets falsely to hide your fake metrics! Fix this right now or refund my money!"SR10280750085812