ACT

ACT Outage Report in Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Ernākulam, State of Kerala 11/28/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • kabzaas pradeeep saini (@kabzaas) reported

    @ACTFibernet internet is down from last 6 hours and still your customer care says wait for next 24 hours. What kind of service you guys providing ? I am really surprised to get that kind of customer support from a leading internet provider.

  • BhavaniP5 Bhavani Padala (@BhavaniP5) reported

    Dear @ACTFibernet, Do you know that your worst service to customer will impact our best service to our clients.

  • Sandeshalse Sandesh alse (@Sandeshalse) reported

    @ACTFibernet Solve this ticket SR10258409770352. It's been 28+ hours service outage. Also apply 2days service outage adjustment in my next month bill.

  • anand_arni Anand Arni (@anand_arni) reported

    Hey @ACTFibernet I am a subscriber for many years but your internet speed is very slow. Looks like it's time to look elsewhere

  • hackwithharsha Hack With Harsha 🇮🇳 (@hackwithharsha) reported

    @PiyushGoyal Sir, I need your help as you are consumer affairs ministry.. @ACTFibernet has deactivated my service without informing me, even after being paid monthly recurrent amount on 1st of every month.. please help with this sir.. thank you 🙏

  • shahniks24 Nikhil S Shah (@shahniks24) reported

    @ACTFibernet Can you be any more disgusting with your quality of service Service ticket raised 2 days back, neither resolution nor any intention to resolve Its weekly activity for me, raise service ticket & wait for resolution, as issues and @ACTFibernet go hand in hand

  • me_vvb Vishnu VVB (@me_vvb) reported

    @ACTFibernet Make it fast. Calling customer care for every 2 hrs from morning. Every executive says will be solved within 2 hrs. But already I made many calls and story goes on. When everything is based on Internet now, why don't you hire more people.

  • hackwithharsha Hack With Harsha 🇮🇳 (@hackwithharsha) reported

    @ACTFibernet Do you guys even care about customer... you aren’t even replying to me.. why you have deactivated my service without informing me ? PLEASE RESPOND #ActDoesntCareAboutCustomers #WTC21 #WTC21final please retweet guys.. I need your support !!

  • achyuthbhagi achyuthnarayana (@achyuthbhagi) reported

    @ACTFibernet I have sent the details through private message. The service request raised today is SR105584855773624. I want to get this fixed at the earliest. Please feel free to contact me.

  • hrushikeshganti hrushikeshganti (@hrushikeshganti) reported

    @ACTFibernet It's not even been 5 days I've tweeted I again faced the same issue 4th time and the ground team is soo irresponsible Can I get vizag cluster managers contact information please