ACT Outage Report in Ernākulam, State of Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at ACT
ACT is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (68%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Udit Shah
(@shah_udit) reported
@ACTFibernet I've already been following up with your team over e-mails, with no response from the last few days. The last response was that you won't refund since it's your policy.The months where I am not using your service and the connection is discontinued why should I not get the refund?
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Narasimha Seeram
(@Hansikanarsi111) reported
@ACTFibernet When can I expect callback ?, because your team committed today morning that I can expect in 1 hr, but no luck. Working from home , struggling a lot with your service.
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Ashwini Prabhu
(@ash_p92) reported
from
PETROL BUNK ORR, State of Karnataka
@ACTFibernet Paid for a new connection 3 days ago. The person is unresponsive since then and no follow ups or updates. Horrible #CustomerService at your end! #unacceptable #badservice
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Sudarshan Parthasarathy
(@spartha80) reported
@ACTFibernet broadband is down from 2pm yesterday. Multiple connections are affected in our apartment. Ticket number SR10262284923072. This delay is not acceptable and there is no update as to when the connection will be restored.
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Sharan_j_kour
(@sharan_kour) reported
@ACTFibernet So today is the last day to pay the dues. And my query is still not resolved. And I won't pay you the penny until you guys remove the useless charges. If you want to take the connection down. You guys are most welcome.
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madhavi swetha
(@swetha1202) reported
Why too much of worest internet service going on @rocktowncoly no networks like @ACTFibernet nor @HathwayBrdband are not caring nor responding to customer after amount paid is ths the way services are given to customers very worest broadband services 😢😢😡😡
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Anil Adigopula
(@anil_adigopula) reported
@srib4ufrnd @ACTFibernet Hey Sreedhar, Act is becoming worst in Bengaluru. Where as Airtel is very good reasonable price. I would suggest you close ACT and take airtel for your new location
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Bharadwaj
(@Pampatwar) reported
@ACTFibernet On what basis they look? Your customer care personnel’s are dropping the calls…
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Kumar
(@brajendakr) reported
@ACTFibernet my internet is not working.i am working from and my issue ll resolve tomorrow.c u plz take high priority Your request SR10262326067022 is tentatively expected to be resolved by 9/16/2021 02:00:00 PM (MM/DD/YYYY). You can track the status using the ACT Fibernet app
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Maria
(@Maria000000117) reported
@ACTFibernet My internet is not working for the past few hours. I've raised complaint and there's no resolution till now. This is the third time happening in just this month. If you do not fix the internet within 2 hours, I'm cancelling the connection & switching to different ISP