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ACT

ACT Outage Report in Ernākulam, Kerala

Why is my ACT service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at ACT

ACT is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 67% Internet (67%)
  • 25% Wi-fi (25%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ChaitanyaKiran8
    Chaitanya Kiran (@ChaitanyaKiran8) reported

    @ACTFibernet I have been contacting the ACT team through mail since a couple of weeks. I tried reaching out on twitter chat for a couple of days. This is the 15th consecutive day I'm posting my issue in public. When will the issue be resolved? When will I get JUSTICE???

  • Abhishek_210791
    ABHISHEK FCMA (@Abhishek_210791) reported

    @ACTFibernet Dear Team , no one from act called me and resolved the issue . Kindly refund back the amount I paid and I am switching to Airtel fibre @airtelindia.

  • architectkiran
    Ar. KiBo (@architectkiran) reported

    @ACTFibernet , u don't have capability to run a service with good internet connection. Shame on u ppl, I suggest none to opt for ACT for anything...

  • proficientsyed
    professionalsyed (@proficientsyed) reported

    @ACTFibernet hyderabad My connection is down since yesterday. Trying to register complain but your application is unable to open. What to do now?

  • prallab
    Pavan Rallabhandi (@prallab) reported

    @ACTFibernet WoW !! I am gobsmacked by your effective and super fast resolution. Now the speed test shows 21Mbps Download and 10Mbps Upload. Can you lower it any further to my subscribed 75Mbps !!

  • meownali_
    Manali (@meownali_) reported

    @ACTFibernet I am not sure whats happening, from past one week I am facing network connectivity issue every now and then. I have raised request so many times, they come fix something for 2 mins and go. Next day issue starts again!

  • goel_ashish94
    ashish goel (@goel_ashish94) reported

    @nastydexter @excitel_rocks @ACTFibernet Excitel service is very poor. Better to switch then waiting for lifetime to relocate

  • anoopchandar
    Anoop Chandar (@anoopchandar) reported

    @ACTFibernet do you guys run internet connection or some local bus service which has frequent stops? INTERNET IS SUCCESSFULLY DOWN AGAIN!

  • JitinGu49918680
    Jitin Gupta (@JitinGu49918680) reported from New Delhi, Delhi

    @ACTFibernet No revert in DM , this is why I choose to post here only, Kindly help

  • architectkiran
    Ar. KiBo (@architectkiran) reported

    @ACTFibernet Thank u for the worst possible service ji. I am discontinuing the connection.