ACT

ACT Outage Report in Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Ernākulam, State of Kerala 11/14/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • TheRamaKrishna rama krishna (@TheRamaKrishna) reported

    @ACTFibernet the internet is still down. Do you have service people at all? Do we have to look for an other service provider who is more reliable? Please suggest. SR10454744095032

  • HariFelix Hari John Felix (@HariFelix) reported

    @ACTFibernet I have requested for a new connection still i didn't get the router. Its been one week since requested a connection. Sales man and service engineer is not picking my call and i raised a complaint via call center 2days ago still nobody contacts me.

  • kolaphanindra k v phanindra kumar (@kolaphanindra) reported

    @hydcitypolice Hello, @ACTFibernetHYD @ACTFibernet I want file a chwating case on Bandlaguda Actfiber staff and the organization. How can i lodge a complaint online? please let me know.

  • JeevanSaripalli Jeevan Saripalli (@JeevanSaripalli) reported

    @Raveendra_kande @ACTFibernet @ACTFibernetHYD didn’t expect these kind of service from you guys.

  • SundeepParwath Sundeep (@SundeepParwath) reported

    Dear @ACTFibernet after you changed the FOC in the naming me getting higher speeds my router is not matching up with your cable. Customer care does not address no matter how many times I call. Great job! All sarcasm intended.

  • praxisleaders Praxis Leaders (@praxisleaders) reported

    @ACTFibernet again our net is down!! We had no internet for 96 hours starting from March 28th, 29th, and 30th. It got fixed on 30th. Now again at 4pm we lost our internet. You guys are a joke @consumerforum_

  • praveenjalem praveenjalem (@praveenjalem) reported

    @ACTFibernet Worst service ever from ACT in Vizag. We have been without internet since 3rd April 2021. The call centers personnel have no clue of the status of the issue or the ETA. They just provide some random ETA and status.

  • JatinGugnani7 Jatin Gugnani (@JatinGugnani7) reported

    @MadhuMa04759100 @ACTFibernet @mail2acthyd Poor Services in Delhi as well.

  • manjuachar95 manjuachar (@manjuachar95) reported

    @ACTFibernet U disgusting ****!!!! Its not been taken care off yet!! How can u be soo irresponsible? Am *ucking regretting every minute for choosing such a dumb service provider

  • Ashwini52394606 Ashwini (@Ashwini52394606) reported

    @ACTFibernet it's been 2 days , I am following up with your customer care team regarding my internet issue - SR10254775805932 . Pathetic customer service .