ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (10%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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rmofficial
(@rahulmallipudi) reported
@ACTFibernet @ACTFibernetHYD Got a new connection yesterday but it isn't active yet. The executive said that the WiFi connection would work after 15mins. No update yet. The executive is clueless about the issue.
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SheetalS
(@sheetalsahu4489) reported
@ACTFibernet So sad they just connected back for one day. I had to go ask friends to pat you folks, embarassing!! Not happy with the service at all.
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Leaks_2020
(@2020_leaks) reported
@ACTFibernet Raised complaint twice in just 3 days issue is not resolved yet …if it doesn’t get fixed today we might have to part away. Account number - 101004141103
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Deekshith Settipalli
(@deekshit_reddy) reported
@Akshay79368500 @ACTFibernet @jagograhakjago Same with me , vignesh and suma has spoken with me , literally 0 support . Infact they are ready to disconnect the service . I thought act is good and all . A one time 1000 GB they are supposed to add to my account
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unknown
(@satairist_) reported
Internet not working since 1 hour of user id mahmad Kaif Khan Account: 101662725901 Solve this urgently many works are pending @ACTFibernet
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Akhil Sharma
(@Akhil0086) reported
If you want to buy a camera set up for your home @ACTFibernet will not let you reach out to the apartment POC/the customer care. The only way to raise a request is through the app and that too the request is prepaid. What if someone wants more than one camera? No one can help :)
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CitizenOfWorld
(@From_Kailash) reported
@ACTFibernet I have disconnected the service. Please stop calling me 5 times everyday and disturb. Its a request
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R Akshay
(@Akshay79368500) reported
@ACTFibernet @ACTFibernet refund the amount for the number of days you did not provide internet! @jagograhakjago needs to know that services for customers are not at all provided. I need to be charging you guys a penalty for this! Worst services! #refund #ConsumerRights #CustomerServiceFail
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Srikanth D
(@Srikanth_d12) reported
@ACTFibernet Experiencing connectivity issues in the internet. Please look into it.
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Viswa Hari
(@viswa_hari) reported
@ACTFibernet @ActfiberC Dear ACT , How many times do i need raise a ticket, so that the wifi battery backup support will changed. Whenever there is powercut the wifi battery backup dies in less than 2 hours. I have a dedicated power backup for my router for 4 hours.