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ACT

ACT outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at ACT

ACT is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • manvandam
    manvandam (@manvandam) reported

    @ACTFibernet it has been many Days since my complaint has not been processed. SR11079977593464 & SR11080136047134 and SR11080125165924. First time I saw such negligence.

  • ayushkhndelwal
    Ayush Khandelwal (@ayushkhndelwal) reported

    Hi @ACTFibernet @FiberAct we have raised complaint for non working of our internet connection on Sunday vide number SR11880100226894 and it is not yet resolved. Our workings is getting hampered, kindly resolve urgently. Else we will file complaint on @jagograhakjago

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    @ACTFibernet Since 4 to 5 days there is no internet, My office is shut down. But you people not taking care

  • shashank_cghb
    Shashank Singh (@shashank_cghb) reported

    .@ACTFibernet took ₹1749 on 25 Apr for a new connection. Till today—no installation, no update, no accountability. Classic case of taking money without service. Account: 101799463940 Filing complaint via e-Daakhil & NCH. #ACTFibernet #FraudAlert

  • hariteja03
    HariTeja (@hariteja03) reported

    @ACTFibernet @ACTFibernet why invest on a service with bad support

  • EqubalHamza
    HAMZA EQUBAL (@EqubalHamza) reported

    @ACTFibernet @prathik_kumar1 @ACTFibernet means fraud never recommend anyone to use it.

  • Varun_Devil28
    Varun Manchanda (@Varun_Devil28) reported

    @ACTFibernet Hi @ACTFibernet so engineer is now came to my home. So for now I don’t want to cancel my plan, I’ll take my case back.

  • Er_Avinashjha
    Avinash jha (@Er_Avinashjha) reported

    Hi @ACTFibernet this is regarding my request SR10280004314794. It’s been over 5 days with no internet since 29th April. Every day I’m told “24 hours,” but there’s no resolution. If you’re unable to fix it, please be transparent. Very disappointing service—not recommended.

  • akshathkr
    akshath.k.r (@akshathkr) reported

    @ACTFibernet The issues are happening every month at least once. Really disappointing experience.

  • Mudassi71375896
    M D S R (@Mudassi71375896) reported

    @ACTFibernet Dear @ACTFibernet , We Still didn't get solution, now internet, Your Staff is not responding. Now what to do? Kindly Guide.