ACT outages and service status in Ernākulam, Kerala
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
-
Hemanth (@Hem2k) reportedFacing internet connection issue with @ACTFibernet everyday since past 4 months. Not giving refund for my 7 month subscription so atleast I can shift to @Airtel_Presence Biggest fraud in india @ACTFibernet
-
Yogesh Bhardwaj (@YogeshB20643297) reportedI recently changed Airtel to Act believing better service. The modem do not provide 2 frequency, my cams have 2.4g however mobile to configure auto connect to 5g in wifi. I called tech, he asked to call support, they informed steps of no use @ACTFibernet
-
Mahesh (@Mahesh_arepally) reportedHey @ACTFibernet it’s not been a month and we’re back with WiFi issues again. SR10181209256044 complaint has been raised but we’re trying to contact local ground level staff but no response from them. If this doesn’t resolve ASAP we’ll plan to terminate
-
Praveen Ram (@praveenram1983) reported@ACTFibernet my client wanted a internet connection so I recommended you, the sales guy pressured them to make the payment ASAP. Till date no connection has been given and giving only excuses. My client wants a reimbursement as he wants to cancel.
-
Saran (@charts_TA101) reportedHow difficult u made to reach a customer support executive This is not how consumer business should be!! Request a call back regarding my service request SR10281076258094 @ACTFibernet
-
Cha ran (@Charan54928379) reported@ACTFibernet When will my installation be complete. I had called one of your agents and they said i have give a callback to a number which is invalid from my registered mobile number. I need quick resolution.
-
salahuddin liaz (@salahuddinliaz) reported@ACTFibernet Dear Mr Srinivasa Rao, Regarding SR10381155623834, SR10381122654499 My complaints are not attended , for the one week I couldn’t run my office , call centre customer executive not responsive to my calls , feeling helpless please try to recifty the issue As soon as
-
S V RADHAKRISHNAN Sirugamani (@SSirugamani) reported@ACTFibernet Please ensure that ACT refunds the charges for the down time
-
Venugopal Murali Prabhu (Venu) (@mvenugopal21) reported@ACTFibernet get your act together. Customer service is horrible. I did a plan upgrade and I was supposed to get mesh router and ticket was raised on July 2nd till now no update.
-
Soham Chakradeo (@Soham_Chakradeo) reported@ACTFibernet Even your customer support ivr takes 20 minutes to assign a customer support agent. But sales team contacts in less than a minute. This behaviour is unacceptable.