ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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TV (%)
Live Outage Map Near Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout | |
| Cochin |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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syed.asif
(@Syed8050543049) reported
@ACTFibernet Still waiting for the call! This is the worst experience which I have faced ever with CX support.
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It’s SK
(@NenuMiSK) reported
@ACTFibernet worst service ever. I paid till 24th feb and asked to disconnect from 24th feb due to frequent service issues. But you guys disconnected my connection immediately. It seems causing discomfort to customers is the only objective you have.
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Deepak Joy
(@djaliasjoseph) reported
@ACTFibernet Again facing the internet issue SR10264072070794 It's been only 3-4 days Again issue came Please check and resolve soon
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet But the truth is I am still at my place and the connection couldn’t be provided due to power box issue. One of your executive Mr. Solomon recorded this false information in my resolution to the complaint.
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Rajesh
(@_RajeshM) reported
@ACTFibernet i have upgraded to 150 mbps plan but your customer care guys saying that my router doesn't support this plan..please downgrade the plan..i am not interested to pay the bill for 150 mbps with the speed of 40 mbps..
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet 7 complaints raise till now from the past 20 Days. Still no resolution.
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Harinarayanan Kumar
(@Hari_NarayananK) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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Pardhu ✒️
(@pardhumadipalli) reported
@ACTFibernet Because of your useless service I won't have internet for the entire weekend. Customer care ppl told me that you didn't even send a technician to find the problem. I think it's time to switch to Jio. Ticket SR10564069672214
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet Just spoke to one of your guys Aleem Sk who told me that the refund could not be processed because as per their records ‘customer has shifted to a new place and connection is not feasible at new place’
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Vivek Sinha
(@viveksinha_) reported
@ACTFibernet #Bangalore worst service by ACT problem still not solved.