ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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devesh tailor
(@deveshtailor2) reported
If raise a complain for refund don't be. Kuki refund karna @ACTFibernet ke bas main nahin hain. Still waiting for refund for 20 days. If you calling customer care they say only one line please wait 48 hours we will call back. @ACTFibernet #ACTFibernet_no_return_policy#refund
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vikas chaudhary
(@GetconnectToV) reported
@ACTFibernet Now it's become a compulsion for the customer to use your services only even if he is not happy. One thing I am very much sure now onwards is that I will never use your services due to this experience. People should not pay any advance to you.
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Firoz
(@intalkwithferoz) reported
@ACTFibernet @ACTFibernet takes 27hrs to reconnect broken wire, local vendor takes 2 hrs because it's business for them, for ACT engineer it's a salary based business with not answerable to anyone attitude
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Syed Azhar Ali
(@syed_azhar_ali) reported
@ACTFibernet .@ACTFibernet @ACTFibernetHYD Following Issue is repeated again, please resolve it today as tomorrow is working day #WorkFromHome #urgent #sos
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Arun BC
(@BCAruna) reported
Hello @ACTFibernet excellent service!!!! Even after paying Rs 6394( as instructed by you),I'm getting internet speed of 0.78MBPS..Great..I have raised IT ticket for the same but but got response " it will addressed tomorrow " this is amazing 👏
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Pradumn Bajaj
(@PradumnBajaj89) reported
@ACTFibernet internet down since yesterday. In today's day and age, just criminal for internet to be down for such a long time , especially for a company that prides itself on minimal downtime. SR11864510581224
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Rajat Khandelwal
(@Rajat_IITD) reported
@ACTFibernet utter incompetent service from you. Is this how you treat your customer of 9 years? I have been calling you guys since 3 days now for something as simple as shifting of the connection.
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Firoz
(@intalkwithferoz) reported
@ACTFibernet Engineer sleeping at home, don't want to go out in field, will start working after sunset, thats why resolution time is 8pm
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guneet singh grover
(@GroverGuneet) reported
@ACTFibernet No resolution given and your executive closed my ticket please help me to fight this scam
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Rajat Khandelwal
(@Rajat_IITD) reported
Every time customer care says they have escalated and they will call back in one hour. Forget about call back, I did not even get any sms for this escalation. What is this behavior? @ACTFibernet