ACT outages and service status in Ernākulam, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Dr Gowtham Sivaswamy (@gowtham_cool) reported@ACTFibernet internet stopped working again after 5 days , reopened the complaint SR10381189222524. Kindly rectify asap, frequent disconnection happening
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Yogesh Bhardwaj (@YogeshB20643297) reportedI recently changed Airtel to Act believing better service. The modem do not provide 2 frequency, my cams have 2.4g however mobile to configure auto connect to 5g in wifi. I called tech, he asked to call support, they informed steps of no use @ACTFibernet
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Yuvaraja (@Yuvanames) reported@ACTFibernet How can ACT disconnect the internet of a customer with an active, fully paid plan and give that connection to someone else? Who authorized this? This is completely unacceptable and a misuse of customer service.
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Viineet Sood (@vineetomkara) reported@ACTFibernet My service request SR11081127987744 has remained unresolved since 12th July. My internet has been down for the last 4-5 days, and each day the resolution timeline is simply extended without any actual progress.
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Racing Veteran (@RacingVeteran01) reported@ACTFibernet what stupidity is this when the due date is tomorrow. How can it be overdue when due date is tomorrow. Also receiving mails that my account is prone to late payments when every payment for the last 6 since have been before time. No response to my mails. You guys suck *Service Alert* Hi, Your ACT Fibernet bill is Overdue and is scheduled for Suspension Account No: 102502773081 Please pay today to avoid suspension of services.
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Abhijit Pal (@Abhijit_Pal) reported@ACTFibernet SR10181172156854 was raised 3 days back. Called service engineer 7 times yesterday. Did not pick up the call. What service are you running?
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Nandha Kumar Krishnan (@nandhasa1986) reported@THE_INDRA_KUMAR @ACTFibernet If you call to customer care they respond with all sweet words. Better to drop mail for proof from our end for tracking, additionally we can raise customer dispute.
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Maitreyanath (@Maitreyanath) reported@ACTFibernet I need to update my email ID of my account, but the page doesn't get updated and it keeps spinning. Is there a UI or backend issue? Please help on this!
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abhishek sharma (@abhisheku73) reportedThey will not resolve it, i shifted to a better service provide you should too.. @AyanMehta5 .... The @ACTFibernet is useless
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Occupy Indians 🇮🇳 (@occupyindians) reported@ACTFibernet You run the internet business in Bangalore without having the power backup at Junction boxes? My internet connection went down the moment power went. This is totally unprofessional service from ACT. I would not recommend this company to anyone - A/C No: 102806254925