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ACT

ACT outages and service status in Ernākulam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • crackedotdev
    Cracked (@crackedotdev) reported

    @ACTFibernet , this has to be one of the most frustrating customer support experiences I've had. It's 2026, and my internet has been down for more than 12 hours. There are no storms, heavy rain, or any weather-related issues in my area, yet there's still no clear explanation.

  • OfficeOfSA
    Fringe Element (@OfficeOfSA) reported

    @ACTFibernet Worst internet service, don’t buy!

  • bhujangarao0292
    Bhujanga Rao (@bhujangarao0292) reported

    @ACTFibernet No resolution

  • z1000i4
    Sriram Sridharan (@z1000i4) reported

    @ACTFibernet Hi yes, it has been fixed after 96 hours of waiting, 8 calls to customer care, 10 email exchanges with the nodal office, 4 email exchanges with your customer care, one complaint to NCH, one complaint to CPGRAMS and this tweet.

  • abhisheku73
    abhishek sharma (@abhisheku73) reported

    It's better to change the service provider, the @ACTFibernet useless

  • LakhanINTS
    Lakhan (@LakhanINTS) reported

    @ACTFibernet your technicians are calling and asking otp to login to customer account. Why is that happening. Why are tickets pending since long. Can you please refund my internet balance and close my account.

  • ChandikanB
    Ghajinikan (@ChandikanB) reported

    Are field technicians completely working in night shifts or avoiding work during customer care hours? Why is there no update for 3 days? Why is the service always scheduled after 7 30 PM and customer care hours close at 7 PM @ACTFibernet

  • sreeaskanna
    Sree Raja (@sreeaskanna) reported

    Dear @ACTFibernet, I’ve been facing recurring internet disconnections for a long time. Tickets are repeatedly marked as resolved, but the issue keeps returning, affecting important work meetings and interviews (1/3) #ACTFibernet #CustomerService #ConsumerRights

  • ramjee_rm
    Ramjee Madina (@ramjee_rm) reported

    @ACTFibernet When I will get resolution

  • VINODHANAND
    Vinod Anand (@VINODHANAND) reported

    @ACTFibernet @ACTFibernet I have called 4 times and wanted a refund. All 4 times they gave mentioned it will be done in 5 business days. But i spoke with someone that it was never initiated. Please check my calls from 3rd July and let me know why it was never initiated?