1. Home
  2. ❯
  3. Companies
  4. ❯
  5. ACT
  6. ❯
  7. Ernākulam
ACT

ACT outages and service status in Ernākulam, Kerala

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • kumaranna
    Kumar Srinivasan (@kumaranna) reported

    @ACTFibernet Pathetic customer service. No one has bothered to contact me yet. You guys are taking the customers for a ride

  • quietsignalhz
    UtdBake21 (@quietsignalhz) reported

    @ACTFibernet So after clearly mentioning that I want my service to be deactivated from 1st Aug 2026, you have gone ahead and deactivated it from today, leaving me stranded in the middle of a working day. I have absolutely no words for you guys. The worst possible ISP in India.

  • akash_8a
    Akash (@akash_8a) reported

    @ACTFibernet ₹117 late fee despite paying on time, while your service was down for 5 days with no compensation. On top of that, I’m unable to connect to customer care. You’re quick to charge customers but unavailable when support is needed. Reverse the 117 charge

  • karthikraoul
    karthik (@karthikraoul) reported

    @ACTFibernet Hi team, i am seeing in my bill atonal 118 rs for late which happened due to app issue. Could please help me on that

  • ramarkosg
    Ramarko Sengupta (@ramarkosg) reported

    @ACTFibernet I heard the same thing a couple of hours back when I was finally able to get through to one of your customer service execs. And was assured it would be restored by 9pm on "highest priority"

  • quietsignalhz
    UtdBake21 (@quietsignalhz) reported

    @ACTFibernet terrible customer care. Have been on the phone for so long but repeatedly put on hold without even speaking. Is this how you serve your customers? Pay 6 months in advance and this is the result. Moving to a different service provider is the best possible option.

  • sarankumars
    Saran Kumar (@sarankumars) reported

    @ACTFibernet For the past one week it has been repetitive issues with my internet connection. Ref ticket no. SR10881447523214. If this persists iam switching over to different ISP. Rectify this permanently else iam not going to continue your connection.

  • srikanthro38805
    srikanth rompally (@srikanthro38805) reported

    Your time limit every time crossing iam face internet issue from last week there is no proper response it shame thing for @ACTFibernet

  • _AniruddhaDate_
    aniruddha date (@_AniruddhaDate_) reported

    @ACTFibernet Seriously disappointed with the service, even before getting started. I requested a new connection two days ago, paid the full amount upfront, and no one has come to install it yet. The guy who handled my request has also stopped responding.

  • ashwat01
    P. Ashwat Kumar (@ashwat01) reported

    @ACTFibernet SR11081359642054 issue still not resolved. It's more than 24 hours.