ACT

ACT Outage Report in Ernākulam, State of Kerala

Some problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Ernākulam, State of Kerala 10/23/2025 09:55

October 23: Problems at ACT

ACT is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Shubham09611034 Shubham Patel (@Shubham09611034) reported

    @ACTFibernet @ACTFibernet Hello ACT support, internet is not working from yesterday night, ticket is already raised by yesterday night, please fix this. The ACT register mobile number is 9263634032.

  • axiemeowjuice meow_juice.xrp (@axiemeowjuice) reported

    @ACTFibernet Done. First time I am facing some issue like this with no resolution. Usually they solve everything soon. Pls help! I'm loyal CX since act started in blore. Maybe I'm even one of first 10 customers from Bangalore. Thank you.

  • girishmony Girish Mony (@girishmony) reported

    @ACTFibernet who should I contact for stream4k issues? Please help

  • spratapgaur Surya Pratap (@spratapgaur) reported

    Why @ACTFibernet having trouble with internet access on weekends only? Whenever internet stops workin its weekend. 😡😡😡😠😠

  • Saurabh58906944 Saurabh Shah (@Saurabh58906944) reported

    @ACTFibernet @SandyMohanG The link got restored and running fine as of now.further monitoring. Appreciated field team support(Hiren patel & Sandeep Chavda) Total downtime : 24hrs Troubleshooting : 4hrs Note : Kindly improve Sales team (Chirag & Rohit Makwana) and NOC team support which seems very poor.

  • manishsr08 Manish@Ek Maukka AAP Nu (@manishsr08) reported

    @ACTFibernet My Internet got disconnected and message received on my wife mobile that ACT Installation ID 110641913457 has been created and it will be resolved by 4PM. But it was not resolved. Then i am continuously following up on same. Worst part is CC executive pickup the phon

  • Shubham09611034 Shubham Patel (@Shubham09611034) reported

    @ACTFibernet Hi @ACTFibernet, Please fix the issue.

  • manishsr08 Manish@Ek Maukka AAP Nu (@manishsr08) reported

    @ACTFibernet Hi Team, i am using ACT Internet from last more than 2 years, but the pathetic customer care service which i am facing today is really disappointing me. I have raised request for Internet Ownership transfer from my name to my Spouse name. Today somewhere 1PM..

  • GafoorAlJunaidi The Truth (@GafoorAlJunaidi) reported

    @ACTFibernet sir, Worst service you are providing SR10164189184504

  • Shubham09611034 Shubham Patel (@Shubham09611034) reported

    Hi @ACTFibernet, Please fix the issue.