ACT Outage Report in Ernākulam, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (19%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• vel mudaliyar (@velmudaliyar) reported 2 minutes ago

  @ACTFibernet Internet connectivity is going down frequently. Complaining since 1yr on this but no resolution from your side. Now again It had been 2 day since our connection lost, raised a complaint, still not solved. Our complaint no : SR11160184887482. Please resolve now.

• Stay Home Stay Safe ... (@Mahesh_babu89) reported 4 minutes ago

  @ACTFibernet @ACTFibernetHYD Internet is not working since morning in Bharat Nagar/L B Nagar.Can you solve this urgently, we need to work from home and this is causing lot of inconvenience

• Vijaya Bhaskar Vellala (@VellalaVijaya) reported 6 minutes ago

  @ACTFibernet @ACTFibernet I have raised SR10160099376540, been 96 hrs, no resolution, one email expected and that too 48 hrs back. Please don't say about the experience as your support has been worse. Your SLA has gone for toss. Why shall I still be with you folks?

• Joydeep Das (@joydas745) reported 9 minutes ago

  @ACTFibernet I have recently taken ACT Net. The sales person told me that they resolve issue within a day. Looking at the confidence I took the connection. Now it has been 10 days but my complain is still pending. I called customer care support 5 times but they are tell me 2 wait

• Bharat (@bharathd24) reported 9 minutes ago

  @ACTFibernet Still waiting for a response.. none is bothered about customers issue is it

• @bhi (@bhi_1987) reported 15 minutes ago

  @ACTFibernet You guys have already wasted 4 official working days.. we are 2 people working full time from home and you guys have impacted our salary/pay..plz have it installed today or else we will have to end our connection and go for another Internet Service Provider company..

• Bharat (@bharathd24) reported 16 minutes ago

  @ACTFibernet .. Hi I am from Nellore and my setup box is not working since yesterday. Have made complaints and no luck. Your superlative customer service team disconnects the call,you don't have anyone to take escalations at the call center. WOW 9291524434 IS MY REGISTERED NO

• Streetsmart (@streetmss) reported 18 minutes ago

  @ACTFibernet It has been almost two day with no internet. Complaint raised says working towards a solution but nothing done for almost 38 hours. Children not able to attend online classes. ACT has disappointed me for the first time.

• Lakshmipati (@lpati25) reported 22 minutes ago

  @ACTFibernet so now your customer care cuts the call when one calls to churn. Interesting

• Rajeev L M (@RajeevLM) reported 22 minutes ago

  @ACTFibernet The issue is not resolved. Still being investigated by the technical team.