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ACT outages and service status in Ernākulam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • audiwate
    1 Million+ (@audiwate) reported

    @ACTFibernet Patience? You are testing my patience.. this is 3rd time i am facing this issue in a span of 3-4 days.. I am a remote employee and my work requirement requires high speed uninterrupted Internet service.. You slow issue resolution has caused many escalations against me

  • sureshseshadri1
    Suresh S (@sureshseshadri1) reported

    Worst service, raised a ticket on 17th of May, still the issue not resolved.. Why should customers opt your service? Pathetic service and customer care works from Mars or Saturn. Don’t ACT. @ACTFibernet

  • amitk71
    amit kumar gupta (@amitk71) reported

    @ACTFibernet Pathetic…..Technician’s come without proper equipment promise to be bak soon but never come bak. You guys can send numerous emails msgs to remind for renewal of ur pathetic serviced. My fault to have done the renewal. Cancel my subscription n refund the money. Chor company

  • Mr_MA_Fighter
    Muba•••• (@Mr_MA_Fighter) reported

    @ACTFibernet No need to get back toe I'm changing the service. collect your router and refund the payment ASAP

  • ashikahmed22
    ASHIK AHMED (@ashikahmed22) reported

    @ACTFibernet I have taken a new connection from you. I have paid you 9263 rupees two days ago but I have not received any call from your side for installation yet. This is a very bad act. It is a very distressing act from your side. This is very bad. Your ACT network company,

  • nandakumarkesh
    nandakumarkesavan (@nandakumarkesh) reported

    @harintiwari @JioCare Go for @ACTFibernet ..... Jio will never solve your problem within 5 days... There won't be internet for min 30 days in a year...

  • urchinni
    Ramarao Dutta (@urchinni) reported

    @ACTFibernet @ACTFibernet The issue is STILL NOT RESOLVED. 4 days and still counting. No technician has contacted us. There has been absolutely no update regarding the cause or the expected resolution time. How much longer are we expected to wait for a service that we are paying for?

  • EshwarAyan786
    Eshwar Arya🇮🇳 (@EshwarAyan786) reported

    It's so frustrating and taking customers for granted has become a new trend 👎. It has been more than 12 hours post raising the complaint and literally neither the update nor the resolution 🙏. It's totally not fair especially when ur WFH😢 @ACTFibernet @FiberAct

  • honestsugam
    sugamgandhi (@honestsugam) reported

    @ACTFibernet my connections are removed. I had places request to change ownership not to disconnect. Also app is not working since 2 hours. Otp error. How can i reach you

  • AfsarAli0101
    Afsar Ali (@AfsarAli0101) reported

    @ACTFibernet Do not take any ACT internet service because their technical team never solves your problem. I have complained for the last 3 days but the problem has not been solved yet.