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ACT outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 2: Problems at ACT

ACT is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Rasmirdash
    Rasmi dash (@Rasmirdash) reported

    @ACTFibernet @shrutivish38360 u dm them but they would do nothing, absolutely nothing. my complaint is pending for weeks now. Never opt for @ACTFibernet

  • anusha_daddu
    Anusha Daddu (@anusha_daddu) reported

    @xxmahibogixx Both home and business ACT Fibernet connections are completely unreachable for over 48 hours in Hanamkonda/Madikonda. No internet access, auto-closed tickets, and zero response from customer support. Critical disruption to software services and business operations. #ACTFibernet

  • Arocks_Adi
    Arocks Adi (@Arocks_Adi) reported

    @ACTFibernet you guys keep pushing resolution eatimated time SR10280005028034 Can’t attend office meetings because of this Outage for a few hours is understandable but it has been more than a day now Very disappointed Maybe time to finally make the switch

  • idharmahere
    James Raj (@idharmahere) reported

    @ACTFibernet Whats the status of SR10280004682834 Issue still not fixed for past 3 days

  • vinaysoni380
    vinay soni (@vinaysoni380) reported

    @ACTFibernet @ACTFibernet Really pathetic service. Old request is closed saying battery changed, but the condition is same. No power backup in the the wifi connection. As soon as power goes it gets off. SR10280055627718 new is raised.

  • falsecasefight
    498A, DV, 125CrPc, False Case Fighter (@falsecasefight) reported

    @shrutivish38360 @ACTFibernet @FiberAct Hi, how much more time it will take to get back online just a drop of water and entire infrastructure of Act is broken no one to talk to, bots everywhere, employee few Humans, after 38min of waiting the Exec is waiting and told it rained, thanks we didn't knew, when r u fixing?

  • dgmcity32689
    DGMCITY BSNLJAIPUR (@dgmcity32689) reported

    @ACTFibernet It is intimated that ACT damaged the BSNL OFC cable yesterday near NRI Exchange Jaipur during HDD work. Kindly arrange for restoration of said fault as the BSNL whole network of this area is completely down which is a revenue loss to BSNL and customer dissatisfaction

  • navneetsrooprai
    Navneet Rooprai (@navneetsrooprai) reported

    @ACTFibernet hello my Internet stopped working today and there is a red light in the WiFi box.. i have already registered complaint in the morning but no one contacted me yet to fix it

  • Raghhu_visu
    Raghu (@Raghhu_visu) reported

    @ACTFibernet it seems you customer care doesn’t care about new connection .im not able to connect anybody

  • Dilangowda
    Dilan gowda (@Dilangowda) reported

    @ACTFibernet Internet has not been working since yesterday night. Raised ticket no one is responding. No live agents to chat as well. Not getting call back also. Very pathetic service! SR10280007949884 Account no - 102665390255