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ACT

ACT outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at ACT

ACT is having issues since 06:50 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rapors36
    rapo (@rapors36) reported

    @ACTFibernet from my experience, poor customer service. Still no response from you after making payment for 6 months.

  • ramanand_25
    Ramanand Mahato (@ramanand_25) reported

    It’s not about occasional downtime — that happens with every ISP.
The real problem is after-sales service. If your internet goes down, you’re basically stuck waiting… and waiting… and waiting. #ACTFibernet #CustomerExperience #InternetIssues

  • pradipdabhi
    Pradip Dabhi (@pradipdabhi) reported

    @ACTFibernet Broadband connection outage again for more than 3 hours. I am experiencing this type of outage 2-3 times every month. Not satisfied with the service while students are online preparing for the JEE advanced final exam. Ticket number SR11779914474304.

  • Arbazkh97728623
    Arsk Ken (@Arbazkh97728623) reported

    @GTPLHathwayLtd For the past month, my internet speed has been very slow, and the connection has gone down multiple times. I created a ticket (#37213455), but the issue is still not resolved. gtpl is no longer reliable maybe it’s time to switch to @ACTFibernet.

  • sachinn_ss
    Sachin Sharma (@sachinn_ss) reported

    @ACTFibernet The expected resolution time has already passed. By when will this be fixed? A reply online isn’t enough please take action. Without internet, many important tasks come to a halt @ACTFibernet

  • FiZbQ
    i@m (@FiZbQ) reported

    I could find many others, who have also reported the same internet connection issues to the same X handle @ACTFibernet. And they were also left unresolved. This is very bad. I am switching to other service provider very soon. It is affecting my work.

  • samiamsamiam68
    Iamtheright (@samiamsamiam68) reported

    @ACTFibernet the worse service in Delhi. Devansh Balyan a technician never shows up after taking jobs. Maybe he is sabotaging Act. Internet down repeatedly but no action. #internetDelhi

  • jesus_father_me
    Parth (@jesus_father_me) reported

    @ACTFibernet please look at your ping issues in Bengaluru region I'm fed up now, feeling of switching services it's so bad i can't handle it now

  • NiteshS62998787
    Nitesh Singh (@NiteshS62998787) reported

    @ACTFibernet please check out my problem in dm

  • lovelyghosh53
    Swagz (@lovelyghosh53) reported

    @ACTFibernetHYD @ACTFibernet Very upset with your recent service. Waited 2 days for a technician after raising a complaint—intermittent internet the whole time. After 8 years, switching to JioFiber. Please value your existing customers.