ACT Outage Report in Ernākulam, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (7%)

4. 

   E-mail (2%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Ernākulam, State of Kerala

The most recent ACT outage reports came from the following cities: Cochin.

City	Problem Type	Report Time
Cochin	Wi-fi	15 days ago
Cochin	Internet	2 months ago
Cochin	Internet	9 months ago
Cochin	Total Blackout	9 months ago
Cochin	Wi-fi	9 months ago
Cochin	Total Blackout	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Sushant Dubey (@Sushant0706) reported 44 minutes ago

  @ACTFibernet I reactivated my connection on June 16 with the ₹799 plan. I'm being shown ₹1500 due till July 15, but I want to disconnect today (July 2). Please confirm the pro-rata amount I actually need to pay till today and help with immediate disconnection. #ACTFibernet

• Trilokee Gupta (@Trilokee_3) reported 8 hours ago

  @ACTFibernet This is all about your service,if I request a new connection then it will be done on same day but for shift connection taking 4 days? Ppl will leave if won't value your existing customer.

• Ganesan Sankaran (@_ganesans) reported 9 hours ago

  @rnyayapati @ACTFibernet @TRAI on top, the email states, they are keeping my money safe in the event that I come back as a customer - so basically, keep money in the name of NO REFUND

• Ganesan Sankaran (@_ganesans) reported 9 hours ago

  @rnyayapati @ACTFibernet @TRAI ACT has blocked my email ID. Internet was not working for days on end and hence, I cancelled the subscription. Apparently, their refund policy is NO refund - so to suppress my reminders and escalation, they have blocked my email ID itself - ID-10-Ts - no means to connect

• Sid Sharma (@SumiitGaurr) reported 9 hours ago

  @anshika16_ @ACTFibernet ACT Fibernet is one of the worst broadband services I've ever experienced. Over 20 days post-disconnection, and still, no one has shown up for router pickup or refund processing. When I disconnected due to no internet issue, no technician visited for a week to resolve the problem

• Vinod Kumar (@imdravidanstock) reported 10 hours ago

  @ACTFibernet I’ve been waiting over one month for my 4K set‑top box. Ramya assured delivery in 24 hrs, yet there’s been no response from customer care or her. This is unacceptable. @TRAI_official, kindly intervene and help resolve this. #CustomerComplaint #ACTFibernet

• Bharath (@Bharath39013812) reported 11 hours ago

  @ACTFibernet No resolution or no replies from your side you cheap @ACTFibernet .

• Ganesan Sankaran (@_ganesans) reported 11 hours ago

  .@ACTFibernet You have the audacity to block my email ID for raising a customer service request @TRAI - do you have any role to monitor this or is it just on paper - a consumer is blocked from connecting with the customer service

• Anonymous (@unknown_voice0) reported 12 hours ago

  Public Warning 🚨 Avoid @ACTFibernet if you value your time & money. • High ping • Connection drops • Red light issues • No refund/support Worst experience ever! Not for gamers/streamers. #ACTFibernet #InternetFail @DoT_India @jagograhakjago

• Anonymous (@unknown_voice0) reported 12 hours ago

  Thanks @ACTFibernet for giving me 6+2 months of buffering and frustration! 🎮🚫 Gaming? Streaming? Try dreaming! Red light every day, no help, no refund. Amazing service (if you love pain). #ACTFibernet TID:SR11976056298984