ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (10%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ramesh Kharod
(@kharod_ramesh) reported
@raina_vivek @excitel_rocks , Time to throw-out your garbage device from home due to pathetic services. 12 days goes and still your team saying will resolve this shortly.. Shameful service. Moving to @ACTFibernet will be great journey.
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premraj nadiminti
(@premrajnadimin1) reported
@ACTFibernet Hello Team, NO internet since 4days, worst service we ever had with Actfiber no proper response, just saying we are sorry forwarding ur concern to some other team, I dont want to mention there names. Please look into the below case.SR10167366884719, SR10167352722824
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Syed Kareem
(@Syed1kareem) reported
@ACTFibernet can anyone please help me , i have raised a ticket SR10167338697394 on Sunday which is unresolved but is marked as resolved. I re-opened the ticket twice and agents promised it would be resolved however I'm still waiting for resolution.
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Debabrata Dash
(@debmicro) reported
@ACTFibernet are you providing service at Mangalagiri, Andhra Pradesh? As I am unable to place the shifting request through your app or chatbot since yesterday. Mailed the same too since yesterday, but none reached out to me till now…
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chander
(@chandernakul) reported
@ACTFibernet Incorrect Sale without rectification. Your team made me buy a 75 mbps plan for 6 months with router for 5,000. Charged 4,000 and then additional 1100 Approx. Started my services with 40mbps with no 5G. There is no support to get through. Please help. No way to reach
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Prashant sinha
(@Prashan20141036) reported
@ACTFibernet No you will not look I know better. I don't want this service in my whole life. Worst experience.
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Akash Chopra
(@akash2431) reported
@ACTFibernet your internet is down again. Why dont you just shut down
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Abhinav
(@Abhinav76031722) reported
@ACTFibernet hi Act, I wanted to disconnect my broadband connection as I got one from Airtel. In morning I called your customer support they told it would be done and amount would be refunded. I asked her to raise a ticket to get my connection disconnected. But in evening one
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Murali
(@Murali4allofyou) reported
@ACTFibernet This is second time in 2 weeks. Internet has been down for over 5 hours now. Last week it took 25 hours to resolve. This time no idea at all. Your customer care agents keep telling lies as if they have identified the issue. But I'm sure it is not.
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PSA
(@PSA10140067) reported
@ACTFibernet I have complained 03 times, that bloody actfibernet is skape goating in , Tolichowki Hyderabad. For that whom should I Complaint