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ACT

ACT outages and service status in Ernākulam, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 13: Problems at ACT

ACT is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • imakhil09
    𝙰𝚔𝚑𝚒𝚕 (@imakhil09) reported

    Hey @ACTFibernet the internet is down for a while now no action taken yet and i tried contacting your customer care but there is no response Please act immediately

  • VipulGoel12
    Vipul Goel (@VipulGoel12) reported

    My internet not working for last 3 days. I've raised ticket on app but no action has been taken. Stopped working next day after I paid the bill and cancelled Disconnection request. Regretting my decision to continue with this ****** company. Please refund me. @ACTFibernet

  • SaiShyamG
    Sai Shyam G (@SaiShyamG) reported

    Hi @ACTFibernet, internet is down, your app and website aren't working, and customer support had a 20-minute wait time. Finally managed to raise a ticket via the call centre, only to be told the entire area is affected. Can you fix this immediately? Ticket ID: SR10280646948058

  • pranavom8
    Pranav O (@pranavom8) reported

    @JioCare Thank you, but you lost a customer to @ACTFibernet

  • souravpurohit
    sourav purohit (@souravpurohit) reported

    @ACTFibernet @ACTFibernet Your team left the installation process unfinished today and made me wait for the whole day , Your service is no better than airtel , acc no - 102382313610

  • mrinmoy59936493
    mrinmoy biswas (@mrinmoy59936493) reported

    @amitmath @ACTFibernet why its such a recurring issue with your internet ? Y cant u give a proper sustainable resolution?

  • varungupta3009
    Varun Gupta (@varungupta3009) reported

    Unbelievable incompetence from @ACTFibernet. Down for 48+ HOURS because a technician disconnected my active line while disconnecting a neighbour's connection. Now they claim they can't fix it because they "need permission to move the junction box."

  • sanjaydebnath86
    Sanjay Debnath (@sanjaydebnath86) reported

    Hi @ACTFibernet Buffering issue still persist. I m unable to watch movies online. For this issue I hv raised complaints multiple times, technicians always provide temprary solutions & gt a lot of showoff calls 4m cust care 2 know the reason bt no permanent resoln provided yet

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @ACTFibernet I think you guys are not understanding professional commitment to assure to customer,I'm not getting my refund and neither the service for the payment already service request was raised, it's almost 13 days

  • akhilm946
    Akhil Malik (@akhilm946) reported

    @ACTFibernet Issue has already been "highlighted". The concerned team isn't interested in fixing the problem. Because they think opening google in browser is enough.