ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (18%)
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Total Blackout (13%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Satya Kiran Jayanthi
(@JayanthiSatya) reported
@ACTFibernet Cancel the request and return the money
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Anirban
(@AverageComicFan) reported
@ACTFibernet your internet’s not working! Again! Your representative casually says he had informed team & it’s not likely to be fixed by 2-3 hours! It’s not like you’ll adjust such time lost while billing. If we don’t inform about an issue, nothing happens😣Nobody’s monitoring?
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santhosh
(@santhos68989952) reported
from
Medchal Malkajgiri, Telangana
@ACTFibernet It's not a short period it's a longer issue basically your team not taking basic measures on wiring seems& those wires touch to electric wires and electricity departments cutting those wires and for fixing may taking longer time . Resolve the issue soon impacting our work.
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Sriram murthy
(@srirammurthyi) reported
@ACTFibernet Can a customer be wait for 2 days. As you are saying to wait for 2 days. We are getting this issue regularly. No exact ETA. Customer are moving on observe that due to poor maintenance and response.
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D
(@dhammonia) reported
@ACTFibernet Am yet to see a refund for the rental given that the outage was >24hrs. How much have you refunded?
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shiva oleti
(@oletishiva) reported
@ACTFibernet @ACTFibernet , nothing new in your stament,from the last 5 days i am hearing the same statement from your customer care.. i asked them to escalate..but they didn't escalate the call, problem didn't resolved..so pathetic ..please help to resolve the isue asap
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Nakul Rau
(@nakulnr) reported
@ACTFibernet I applied for a new connection and have already paid for an internet plan for 6 months. Now your service personnel aren't responding to calls or texts for installation. Please get back to me immediately! Such pathetic service!
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Evil Payload
(@128_BlT) reported
@ACTFibernet Additionally, when I said VLC site was inaccessible, they remoted into my network and my machine and pointed to the fact that site says "...has been banned by Meity/DoT"
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Mak afroz
(@mak_afroz) reported
from
Venkatāpur, Telangana
@ACTFibernet Where is your response. Very bad service provided by @ACTFibernet team so far.. Again new technician saying new story he will take approval mails etc. Have to wait for 2 days more to get a new connection #actfiberbadservice #actfibernoresponse
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Ali
(@Ali_s5s_) reported
@ACTFibernet No wifi connection, often same issue, and just getting automated response. Can I know what is the issue with actfibernet ? And when it will resolve?