ACT

ACT Outage Report in Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Ernākulam, State of Kerala 12/11/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • sourabhved sourabh saxena (@sourabhved) reported

    what a pathetic service , since morning internet is down and your team member not picking phones your call center making fool each time by saying in 1 hr someone will reach you @ACTFibernet @ACTFibernetHYD

  • KJRR_view K J R R (@KJRR_view) reported

    Your Service request is expected to be resolved by 30-Jul between 19:30 to 21:00. @ACTFibernet when you can't stick to your own message then why are sending worest no update, not resolved , please suggest a better service provider to switch .

  • Finprofz Vaibhav Aggarwal,CFA (@Finprofz) reported

    @ACTFibernet your service has become pathetic in our area. Every week there is disruption

  • IamRrs03 Ravi Raj S (@IamRrs03) reported

    @ACTFibernet You guys can disconnect the connection immediately but you can't fix the internet issue @ACTFibernet

  • Ali_s5s_ Ali (@Ali_s5s_) reported

    @ACTFibernet Hi, repeated issue, Within 10 minutes of power cut , wifi getting disconnected. How many times I have to face this issue? Why no proper wifi power back up is provided?

  • santosh020 SANTOSH SAHNI (@santosh020) reported

    No internet for over 60 hours! Complaint No: SR11076423271014 Filed 48+ hrs ago, still no resolution—only false assurances. Area supervisor not answering calls. Worst customer service experience. @ACTFibernet

  • NageshDV2 Nagesh D V (@NageshDV2) reported

    @ACTFibernet do you have any customer care number? im opening the tickets for technical issues.your team is closing the tickets without my consent and without any resolution. Are you playing an open - close tickets? Do you really address your customer issues?

  • cjvijin Vijin C J (@cjvijin) reported

    @ACTFibernet SR10376451600144... I dont know monthly how many times i need to report the internet down issue 😔

  • DidiArnab ARNAB MALLICK (@DidiArnab) reported

    @ACTFibernet It seems there is no need to call, I already highlighted the issue, it is pretty much clear from the screenshot.

  • akash2431 Akash Chopra (@akash2431) reported

    @ACTFibernet I’ve been a loyal customer for 6+ years, but the service lately has been unacceptable. Ever since my router was changed last month, internet issues haven’t stopped. Spoken to multiple reps, no fix. If it’s not resolved this week, I’m switching providers. I’ve had it