ACT outages and service status in Ernākulam, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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The Truth (@GafoorAlJunaidi) reported@ACTFibernet @ACTFibernetHYD Worst service provider Daily 15-20 times facing internet issue From past 1 month. Your ground staff also unable to solve problem. SR10180411597994 Kindly solve the issue or I am going to switch to other service provider.
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*** In (@klenink) reported@ACTFibernet ref.SR10380398296974 It’s been 10 days and still no proper resolution from ACT. Tickets are being closed without fixing the issue or even informing the customer properly. Very disappointed with the service and support. This is becoming the worst customer serv exp
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Vivank 🇮🇳 (@vnnk_x) reported@ACTFibernet Official Consumer Court case filed via e-Daakhil against @ACTFibernet @ACTFibernetHyd for 63+ hours outage
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet why there is a scheduled maintenance daily ? Internet is not working daily for between 2 to 6 hours which happening which is unacceptable please look into this issue
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Dhairya (@dhairyakhale) reported@ACTFibernet That is the exact reply I have in ACT customer care also, but I don't see any update, no phone number, nothing.. how will I address my pending work?
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Sanjit (@Sanjit91751386) reported@ACTFibernetHYD @ACTFibernet internet not working.. Help me with disconnection
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Avinash (@bavinash53) reportedHello @ACTFibernet. This is to inform you that we are facing internet issues and the resolution time is showing till 7pm neither act team has informed us beforehand. This is causing huge inconvenience. Need speedy resolution in this matter. waiting for your response
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Next person (@vilipix) reported@ACTFibernet literally haven't gotten update on my ticket for last 5 days no help from anyone wtf is this service ???? guess only way left now is consumer court... fraud company with 0 after sales service
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sMmruti ranjan nayak (@smrutin_2007) reported@ACTFibernet @ACTFibernetHYD I have sent multiple emails to your team, but till now I am only receiving an automatic reply stating that I will get an update within 24 hours. However, my problem is still not being resolved and i am not receiving any proper response from your end
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sujith kumar reddy g (@sujithkumar_g) reported@ACTFibernet @ACTFibernet go and check how many complaints I have registered for your service in last 45 days from the day 2 since I took the connection, such a pain with this service, connection drops, video buffering etc. Please close my connection and issue the refund for remaining months