ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (18%)
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Total Blackout (12%)
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E-mail (4%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SHANKAR1
(@shankarnstl) reported
@ACTFibernet refer tkt number SR10763136777471. The said complaint was not yet resolved. There is no connectivity since 2 days. Request to look into the matter since children online classes are disturbing.
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Ravishankar
(@ravi_ds) reported
@ACTFibernet your service is really horribly. I need to raise ticket every week of not being having reliable connection. Every time same statement "your issue will be resolved permanently". This is been going on since start of this year. I want to disconnect from @ACTFibernet
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Talah Ahmed Shaikh
(@onetalah) reported
@ACTFibernet SR10163115311412-- No resolution after 3 days of internet disconnection, customer care persons are careless, no following up,no action taken technical team since 3 days. Very much irritated.
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Shrinivas Badri
(@BadriShrinivas) reported
My speed is 10Mbps, dearest @ACTFibernet. Btw, we've paid for a 100Mbps plan. Wonderful wonderful service. Chennaiites! Steer clear of these pathetic people. They will rob you off your money! Disgusting.
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Sriram V
(@MadrasMobile) reported
This @ACTFibernet is the worst company I have ever dealt with. Ten days ago the internet failed and their person said the cable needed replacement. They immediately closed the complaint as resolved. And till date no replacement of cable - dagalbazi of the nth degree
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Chuman Panda
(@Chumankp) reported
@ACTFibernet hi team My connection is not working 🤬 since 12hr no response and solutions still ??? Ticket no:- SR102631381919.
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Mylai Ramesh (மயிலை ரமேஷ்)🇮🇳
(@rameshr64) reported
@MadrasMobile @ACTFibernet ...even as they had ₹6780 of my money with them. I cancelled the subscription & got refund. Moved over to Jio. Guess what, when I brought this issue to the notice of their COO he just helped in cancellation & refund. They let a customer go just like that!!!
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Ajay Mv
(@The_AJ_Division) reported
@ACTFibernet why is it so difficult for users to opt out of 3 month plans and switch to 1 month? Your app only provides options to go for higher plans of 3, 6 and 12 months. Customer care takes no less than 72hrs to even address this issue. Stop making things harder for people.
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Mohammed Muzammil
(@Sheikh_saahab) reported
@ACTFibernet I am not able to connect from past 12 hours and then u raise a complaint and then you say 24 hours more, this is ridiculous
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Nats
(@nats12Ye) reported
@ACTFibernet How many more months to resolve a small issue