ACT outages and service status in Ernākulam, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gajendra (@gajendrajena) reported@ACTFibernet @ACTFibernet your backend team does excellent job in closing tickets, neither fixing the issue, nor investigating the root cause.
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Vansh (@vansh_bajaj11) reported@ACTFibernet Internet, not working since 24 hours No service provided text immediately else I will remove the connection
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet Continuing to share the update of the horrible service: now time of resolution changed to tomorrow night 9 pm.
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𝕽𝖆𝖓𝖏𝖎𝖙𝖍 (@RanjTweets) reported@ACTFibernet what a Shame ..internet not working for straight 3 days no one attended or called . Just messqges from Act saying its taking longer . Rmp 9976855556
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Arijit Majumdar (@Aar_i) reported@ACTFibernet Just to update, Mr. Horilal was thankfully available. It took 2 hours. Definitely better than 50 hours. Although the issue : battery replacement should be done of a proactive basis and NOT based on a complaint. Backup power should be checked periodically and maintained. #basic?
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet After waiting for 13 min, helpdesk drops the call. Sharing the updates here in order to make people aware of your service or the lack of it
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Akriti Bajaj (@AkritiBajaj) reported@ACTFibernet I paid for activation of my internet plans almost 2 wks ago, but service is still not installed. Technician visited once, customer care has been unhelpful, and not responding despite assurances. This is unacceptable. Resolve immediately!
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prashant rai (@prashan98193688) reported@ACTFibernet @ACT_Issues @FiberAct Team, I’m raising this issue here as I have no other option. A/C No. 110366044381 — My connection has been disrupted for the 4th time in 10 days, severely affecting my work. Please urgently investigate and initiate cancellation of my connection.
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Manisha Sharma (@ManiManisha) reported@ACTFibernet It’s been 15 days since I paid for a 6-month plan upgrade, yet neither my plan has been upgraded nor have I received the promised routers. I’m calling support daily and only hear “tomorrow.” How long should a customer keep chasing after paying in full?
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raaj (@dabaravayan) reported@RevanTalks @ACTFibernet Using jio 399+tax 30 mbps and act 575+tax 75 mbps plan no issues in both but if there's a downtime of more than 2 days act will add 2 days extra in our existing plan nothing of such sorts in jio