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ACT outages and service status in Ernākulam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • RAJESH196588
    Rajesh Ray #AHF🇮🇳 (@RAJESH196588) reported

    @ACTFibernet Team HOW much time do you need to resolve this issue as since last 6 only tickets are going on created without any resolution @airtelindia I am lookin for internet connection in paldi, Ahmedabad please let me know your plan and process on priority basis

  • sukumards
    Sukumar (@sukumards) reported

    @ACTFibernet I would again raise another issue, I booked new connection via mobile no. 9972204292, based on the ACT area incharge who told new line has need added to my apartment block, who promised me to do the connection by 15th May. I paid 6month advance on 13th May. Till now no response.

  • ash_muls
    Ashu (@ash_muls) reported

    @ACTFibernet your services are intermittently going down throughout the day, causing disruption in work.. Pls check

  • BeardBiceps
    anand (@BeardBiceps) reported

    @ACTFibernet Your bot is so broken it needs 2 tweets to send a template response, yet still can’t provide a date. It’s been 5 days. Give me a concrete installation slot by today evening, or cancel this connection, process my full refund & I will be filing a formal complaint on @jagograhakjago

  • KarthikGudala
    karthik gudala (@KarthikGudala) reported

    Disappointed with @ACTFibernet lately. Been a loyal customer for 7 years with limited issues, but the last 2 weeks have been a struggle with slow internet spds. The team only resolves it temporarily when I prompt them. Need a perm fix ASAP. ​Acc No: 101313095979 @TRAI

  • dhairyakhale
    Dhairya (@dhairyakhale) reported

    Hello @ACTFibernet my internet is out since yesterday morning and a resolution was expected till 9 pm. It is a new day and still no news? You don't take a minute to charge extra fees if payment is delayed, what about now? Ticket no SR10280391703704

  • AmoghSahore
    Amogh Sahore (@AmoghSahore) reported

    @Airtel_Presence You have only addressed my issue, no solution has been provided yet. No one has contacted me directly from Airtel regarding this issue. I think its in my best interest to move to @JioCare or @ACTFibernet at this point. Pathetic service.

  • AnimeshDey1979
    Animesh Dey (@AnimeshDey1979) reported

    @ACTFibernet even if it is light rain along with @NammaBESCOM ACT also dies, no internet SR10280386203634. Its becoming worst day by day ACT

  • thenameashish
    Ashish Dhaniwala (@thenameashish) reported

    @ACTFibernet @ACTFibernet I have been hearing the same response from the past 10 days from your X handle and customer care as well. I do not understand what is taking so long.Can you provide me an ETA?

  • __KD43__
    KD (@__KD43__) reported

    @ACTFibernet , you guys are the worst. I have raised disconnection request SR11080198534617 . It is closed and i have returned the wifi router as well but I am still getting daily calls to pay bill and re-enable the connection. KINDLY STOP CALLING ME AND CLOSE MY ACCOUNT.