ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (24%)
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Total Blackout (7%)
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TV (1%)
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E-mail (1%)
Live Outage Map Near Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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imsumanth@18
(@imsumanth181) reported
@ACTFibernet how many days it will take to refund my amount?worst service .shame!
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India_Dreamer
(@mohammadanwar) reported
@ACTFibernet The worst customer care by @ACTFibernet experienced for my case SR10153507837392. I am also an handicap person but your on field and on call staff are very rude. They don't have etiquette of dealing with customer, forget about handicap people like me.
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Nj
(@Neeru8181) reported
@ACTFibernet @ACTFibernetHYD Dear FiberNet, we are facing connectivity issues since 36 hours and no resolution yet. Every time your support team answering a same template "sorry for the inconvenience and our technical team is working on it, no ETA. " tkt # SR10153588957642
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Manikanta AS
(@manikantaas) reported
@ACTFibernet your service is very poor.
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tiru
(@Tirumal28) reported
@ACTFibernet , issue has been rained on 10th march, still no resolution. Not sure what technical team is doing. shame on you.
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Sharat
(@sharatrp) reported
@ACTFibernet WE NEED AN UPDATE ON OUR NEW BROAD BAND CONNECTION! Every call we make to your customer ends up with "Please wait for 24 hours" update. It's been 5 of those 24 hours now. I don't know why it has come down to this to get an update from you guys. Just pathetic.
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Hari Kumar
(@harihara010) reported
i want to change my plan, ur customer service team could not change it, if u guy's could resolve it asap , @ACTFibernet
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Shiva Chaitanya
(@shivachaitanyam) reported
@ACTFibernet Still waiting to resolve the issue you craps!!! Neither @ACTFibernet customer care will respond nor their creepy technicians do their work @DoT_India
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Janardhan Reddy
(@JanardhanReddyJ) reported
@ACTFibernet Act is Cheating the Customer By Putting the Wrong Rates in the websites. when calling to the Customer care they are giving the High Rates. Ex: 40 mbps speed per month 423 excluding GST. But Customer care is saying 458 per month excluding GST. CC said site is wrong.
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Srikrishna. 🇮🇳 #srithoughts
(@sri16587) reported
@ACTFibernet Good to know customer should inform you if we are not using internet and we will charged accordingly . Where did you communicated to us i🤔🤔 How about Adv payment customers like me ... pls extend me 1 month for Feb2021 as I have not used internet