ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Gitesh Gourav
(@giteshgourav) reported
@ACTFibernet What's going on ? "Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 11-Aug(DD/MM) 19:30 to 21:00. Team ACT" When will this be done ? Other agencies are not sending me links to switch my broadband for a seamless connection.
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Karthik Chinnaiah - Still masking
(@KChinnaiah) reported
@ACTFibernet This is 2025. Just can't believe that we need to wait 24+ hours to fix a cable cut issue 👏🏽. No response/visit from a service engineer either.
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Venkata Bharadwaz
(@VenkatBharadwaz) reported
@ACTFibernet Issue is resolved. Thanks for the support
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Akshay Srivastava
(@akshay0195) reported
@ACTFibernet @ACTFibernetHYD Your executives took the installation money and didn't come for installation. They aren't lifting my calls even after repeatedly reaching out. Pl help
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tango_charlie
(@tangoch22340952) reported
@ACTFibernet It has been a year since my router started giving problems. My internet keeps dropping every now and then, and despite several complaints, nothing has been fixed. Requesting you to refund my remaining annual amount and compensate for the past issues so I can switch
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Mani Ratan Pratap Singh
(@maniratanprata) reported
@JioCare 4 Days Have Passed When Is No Time.?? Still Waiting (Allegedly) Ground Staff Is Refusing That No Space Is Availaible In Area Speak To Company !!. If No Slot/Space Is Availaible It Is Ok. Please Terminate Connection I Will Switch To Other Providers @Airtel_Presence @ACTFibernet
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Rishabh Gambhir
(@furious_kopite) reported
@ACTFibernet disappointed in your service. You advertised Mesh router so much, but router is not upgraded even after 2 weeks of upgrading the plan !!! Pathetic !! Hyderabad, Nallagandla
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SOHAIL
(@MOHAMME99246925) reported
@ACTFibernet pathetic service DM you all the details ticket no. SR10576584527024 closed without solution & i have created SR10576606433984 resolve today asap
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Arun Sethi
(@arunsethi365) reported
@ACTFibernet Raised request for External Shifting - Ret to Ret (SR11976465860134) on 2 Aug. ETR given: 10 Aug. Today is 11 Aug & still no update, no action, no response. Is this your definition of “high-speed” service? #CustomerServiceFail #ACTFibernet
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Ganesh Shakthi
(@ganesh_shakthi) reported
@ACTFibernet i took the Mesh connection yesterday. I was told the Mesh router will take up when I move around. But its not working that way. The person who deployed saying "that he is an inventory person". The apartment spoc is not reachable. Is it a scam?