ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (21%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Suraj Rai
(@SurajRai1992) reported
@ACTFibernet why my internet connection is not working also your app is not working for hat is happening @ACTFibernet
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Aarati Malhotra
(@AaratiMalhotra) reported
@ACTFibernet pathetic is not the word enough for you guys. Your customer support team is a sham. Your nodal officer is of no use. I have been trying to get my account activated which I deactivated for 3 months since last 5 days and I am being told it would take 30 days atleast
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Rachit Gandhi
(@rachit9andhi) reported
@ACTFibernet can you please fix the downtime, SR10262884918982. Tried connecting to your customers care but no one answered it end up call disconnect.
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Suresh Ramavajjala
(@RVSureshTweets) reported
@ACTFibernet @bala_malladi Hello Team, internet connection is not working since 5 days,have raised a SR10162713154042 and called many times to customer care.But still no response.
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Venkatesh Kalikar
(@kalik152530) reported
@ACTFibernet these people has attitude no one called when I raised a complaint regarding my connectivity till now . Before the pandemic service was so good now no one cares
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Abubakar
(@DRealAbu) reported
@ACTFibernet Hi Team, I am not sure what the issue is but whenever I am on calls via Zoom I get an error saying your Internet Connection Is Unstable, unable to reach your helpdesk due to predefined issue list. Can someone please help here urgently
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Rahul Raj
(@raj_rahul50) reported
@ACTFibernet it's been 8 days since there's no internet and no one seems to care. Everyday your cst service teams keeps assuring it will be resolved today. You have left customers hanging when they need it the most bc of WFH.
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KalyanChakravarthy M
(@kchakri234) reported
@ACTFibernet Still the issue not Resolved, What next , do you want the customer to disonnect . @ACTFibernet Its a serious concern, not addressing the user concerns
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vejellaravitejavarma
(@vejellaraviteja) reported
@ACTFibernet Hi customer care team, I was trying from past 8 hours but unable to connect to customer care numbers provided in app but no response. When I tried with another number as a new customer call i connecting in just a minute.
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Shiv Dara
(@NameisVihs) reported
@ACTFibernet Please fix my internet not able to browse anything