ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (74%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (2%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout | |
| Cochin |
Wi-fi | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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CA Venkat Jayakumar
(@venkatcrazie) reported
@ACTFibernet Dear ACT Fibernet Team, I'm writing to express my deep frustration with the consistently poor internet service I've been receiving. Over the past month, the connection has been non-functional for nearly 15 days. On average,
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Ramananand Jeyakumar
(@ramanajithu) reported
@ACTFibernet The issue was resolved the following day after several escalations. I sincerely hope such subpar service is not repeated in the future.
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Anonymous
(@unknown_voice0) reported
Shame on you @ACTFibernet ! 💔 False commitments, unstable internet, high ping, red light = no connection! Not for gamers, not for streamers! No solution, no refund, no compensation. We trusted you — you failed us. #ACTFibernet #InternetFail #GamerAlert
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Nithin N
(@tinfab04) reported
@ACTFibernet how many times should I complain about not having power backup box at your box junctions???? Pathetic service, have raised 4 tickets in a month on the same issue, nobody gives a ****.
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Ajay Malik
(@ajaymalikTM) reported
@ACTFibernet Day 5 of no internet service !!!
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Lakhan Singh
(@lakhansinghh) reported
Hello @ACTFibernetHYD @ACTFibernet Today is the third day since the internet connectivity was lost. No agent visited yet. All the wires were broken. Others like ireach internet doing their work 24 hrs but you guys simply take bills but not service. Ticket id SR10176054789114
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Ravin Parikh
(@ravinparikh) reported
@ACTFibernet I had paid for the Mesh Router on 24.6.2025 & was told that it would be installed in 2 working days, made 3 to 4 follow up calls but in vain. 8 days & yet no one has called & nor has the Mesh router been installed. Pathetic customer service & absolutely annoying.
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Sushant Dubey
(@Sushant0706) reported
@ACTFibernet I reactivated my connection on June 16 with the ₹799 plan. I'm being shown ₹1500 due till July 15, but I want to disconnect today (July 2). Please confirm the pro-rata amount I actually need to pay till today and help with immediate disconnection. #ACTFibernet
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Trilokee Gupta
(@Trilokee_3) reported
@ACTFibernet This is all about your service,if I request a new connection then it will be done on same day but for shift connection taking 4 days? Ppl will leave if won't value your existing customer.
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Ganesan Sankaran
(@_ganesans) reported
@rnyayapati @ACTFibernet @TRAI on top, the email states, they are keeping my money safe in the event that I come back as a customer - so basically, keep money in the name of NO REFUND