ACT outages and service status in Ernākulam, Kerala
Why is my ACT service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at ACT
ACT is having issues since 01:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
- Internet (65%)
- Wi-fi (26%)
- Total Blackout (7%)
- E-mail (1%)
- TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Prateek Naidu (@nprateeknaidu) reported@ACTFibernet This is your standard reply. I see this reply is almost all of complaint tweets. I hope someone looks and resolve the issue as soon as possible.
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virtualramp (@virtualramp) reported@airtelindia @reliancejio @ACTFibernet we would like to get internet services in our society in Jigani Bangalore.. we have good customer base here who are using bsnl and want to switch how can you extend your services in a villa layout .
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Rajeeb (@rajeeb112233) reported@ACTFibernet this is quite unbelievable service I received from ACT. i applied the connection by taking three month package. Now the technician told, u need to pay extra money because of some extra things require. So I cancelled the connection. But noot received refund yet .
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Praveen Yadav (@Praveen63064350) reported@ACTFibernet I have raised a new connection request on 24May but connection not installed due to technical issues. By that time to till now I am following with support about my money to get it refunded but nothing happened. @ACTFibernet
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Sowjanya (@sowjanyaoleti) reported@ACTFibernet No internet services for more than 24hrs now , it’s very challenging to work from home . Inspite of timely payment and there is no proper response no resolution whatsoever. Second thoughts on continuing your services . . . . @ACTFibernet #worstservice
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Rabbani Ahmed (@Ahmed21Rabbani) reported from Hyderabad, TelanganaWow my problem is solved by Mr Vijay from customer care executive from Hyderabad Banjara hills road no 10 wow super I was facing login from 10 days he resloved my issue with in 2 min I like appreciate him please hire this kind of agent's @ACTFibernet
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TV Prasad (@tvprasad11) reportedWorst service by @ACTFibernet Reported no internet on JUNE 8 and no resolution so far..
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Chandiran.GR (@ChandiranGR) reported@ACTFibernet every month 2 or 3 days internet goes off. Raise the issue & wait for incorrect restoration, reopen the same issue. It's this the way you provide the service or the other way to charge more ? Really unfair trade practice.
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Debashrita Roy (@Debashrita44) reported@ACTFibernet The internet connection has been down since the last 5 hours. I have raised a ticket as well. Please resolve at the earliest
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Deepak Sharma (@DeepakS84874056) reported@ACTFibernet second network outage in two weeks….waiting for someone to respond on my query… #patheticservice