ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (18%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ramcharan Vrukshala
(@RVrukshala) reported
@ACTFibernet @ACTFibernetHYD just two hours back your agent has gave a wrong commitment that u will get a call from TL within 1hr but till now I haven't received a call or message from ACT FIBERNET. This is very bad experience with ACT. Agent name: Sujith TL name: Venkatesh
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Sandeep Kumar Chettry
(@sandeep_chettry) reported
@ACTFibernet One of your local technical support was extremely impolite and unprofessional when resolving a ticket I had raised. He continued to close a ticket even when it wasn't resolved. Ticket # SR10165733364554. Please teach him to be respectful when he talks to any customer
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Chalapathi Raju
(@ChalapathiRaj11) reported
@ACTFibernet You guys took so much time to resolve the issue. What is ur backend team doing???
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B ROHITH REDDY
(@9866235262bandi) reported
@ACTFibernet What do you guys think about the customers ? You see me as a fool or what? You are unable to provide me network connection but you guys don't even have minimum common sense to refund the money paid by the customer. You guys just playing with customers. #pathetic
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Kasyap Parnandi
(@Kasyap_Parnandi) reported
@ACTFibernet I am tired of following up just to get a small issue resolved with @ACTFibernet ... I will be moving away from ACT to a different ISP at the end of my plan. Thank you for giving me the final push to move away.
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Son of RAM
(@ditturam) reported
@RavindranReshma @ACTFibernet Dear Act team, we have raised a request and ur team has updated wrongly even after giving correct proof. We have to reopen the SR twice but till now it's not been done. Why we have to go through this because of ur negligence? Pls do it and let me know if u need any help.
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KARRI AMAR
(@KarriAmar) reported
@ACTFibernet My rigesiter mobile number is 9032832813, city is Hyderabad. I AM NOT GOING TOLERATE THIS AT ALL. I need this refund issue to fix as quickly as possible.
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Rahul K
(@RahulKonapur) reported
@SwainSaroj145 @ACTFibernet @ACTFibernetHYD Same problem. Best solution is to disconnect
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Alok Bharati
(@Alokbharati1) reported
Terrible service from @ACTFibernet in Hyderabad, raised compln yesterday abt internet issue, still no response from Act. Call the customer service, got nothing. So raised new connection request to @reliancejio fiber connection, got it in a day. Thanks jio for saving my workday.
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Gulab Bhai Ke liye
(@GulabLiye) reported
@ACTFibernet Worst company issue not resolved yet. I may change to jiofiber