ACT outages and service status in Ernākulam, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Avinash jha (@Er_Avinashjha) reported@ACTFibernet Internet restored now for request SR10280004314794. Thanks for resolving, but the repeated “24 hrs” updates were frustrating. Hope for better service going forward.
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Ajay Verma (@vajay09101988) reported@ACTFibernet You are very smart auto resolved my issue and closed the ticket and charged me the bill of 2200 + for plan change charges but your executive who guided me to change the plan told me this will be includ in next month's bill again mis-selling.@AshwiniVaishnaw @jagograhakjago
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Kerensa Sheen (@kerri_cp18) reported@ACTFibernet @ACT_Issues I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to
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Maybe Yoda (@yoda_maybe) reported@Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response
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Aakash kumar Puri (@aakashkumarpur1) reported@ACTFibernet No update till now! How pathetic can the service get? Resolution time was april 22nd and today is??? And you folks are still not making progress or efforts to resolve!
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Mridul Singh Rajawat (@mridul_rajawat) reported@ACTFibernet Hi team it's been more then 2 hours past my office time and still no resolution what is the sense of urgency here if no one is bothered about it.
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kartik tanwar (@kartiktanw40482) reported@ACTFibernet Its more than 5 hours i tweet and more than 36 hours my internet is not working still haven't got any solution is this your priority @ACTFibernet
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Lingam Om (@LingamOm) reported@ACTFibernet Issue facing from the starting month till now no solution same copy paste comments will check and escalate to management where is the acknowledgement
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Kashif Zain (@KashifZain) reported@ACTFibernet Absolutely rubbish service, it’s been 5 days and still no proper response. Everyday same lies that it will be fixed today, before 9 am, then 11 am or by 12 pm and then a message comes pushed back to another 24 hours. Ridiculous!
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OG (@ravi_bhat10) reported@ACTFibernet @ACTFibernet still awaiting for your response. It's been more than 24hours since this issue occurred and I haven't heard back anything from technicians.