ACT outages and service status in Ernākulam, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Santosh Kumar (@santoshone544) reported@ACTFibernet Other than sorry you didnt have any solution for this ?? Exactly on April 13th disconnect done and till today no refund has happened? What are you guys doing ??
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OG (@ravi_bhat10) reported@ACTFibernet hi this is the second time in a week I am facing internet connectivity issue. Last time when it happened, the technician (hemanth) rejected the calls and didn't provide any update on the ETA. I hope this time it will be managed properly and get proper response.
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Sendil Gopal (@SendilGopal) reported@ACTFibernet Very poor customer service experience. Tickets are getting closed without resolving the issue, and there is no transparency or ownership from support teams. This kind of service is frustrating for paying customers. Please address this seriously. #ACTFibernet
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revealing the area (@thorfinnn1111) reported@ACTFibernet In Lucknow , why engineers request us to not raise ticket and call them to get your issues sorted and when you call them without raising ticket they often take 24 hours to react. All needed to do a router config which hardly takes 10mins MAXIMUM
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rajusekh (@U1Raju) reported@ACTFibernet @FiberAct #MESHWIFI #Pathetic SR10380235836336 - Since day 1 of installation, I keep raising tickets that doesn’t give me a permanent resolution yet. Extremely disappointing to see there has been no callback/ proper customer care assistance being provided yet. (2/2)
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Vishal S (@VishalS52110929) reported@ACTFibernet No internet for last two days, despite complaint(SR10280317634844) Akshay Nagar, Ram Murthy nagar. Its not professional here despite paying costly packages. There is no proper customer service to reach out..
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santosh kumar das (@santoshdas1984) reportedPathetic customer service - #SR10180171768634 open for more than a day. No internet @ACTFibernetHYD @ACTFibernet -
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iptv seller subscription service available (@iptvfrinic92431) reported@Poornimamenon10 @ACTFibernet Yes available iptv subscription service yes
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अंकुर (@bitsbeatsbreath) reported@ACTFibernet 2 days, no resolution of my internet till now. Ticket id : SR10180264287824. I was told that it will be fixed by 14th May 2026, 10AM. No body came to fix it for the whole day. You do provide a very pathetic customer service.
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Uncle Sam 786 (@CbhSam30259) reported1/2 Absolutely unacceptable behaviour from @ACTFibernet. Ticket SR10780199791980 was CLOSED without any resolution despite repeated follow-ups, escalation mails, and CPGRAMS complaint reference. No proper call. No accountability. Just automated replies and forced closure.