ACT outages and service status in Ernākulam, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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suresh (@msr_suresh) reported@ACTFibernet I need a callback to explain the issue in detail. Can you please call me? I called multiple times and raised callback request from escalation desk as well but didn’t get any call yet
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syed (@syedhussain75) reported@ACTFibernet Don’t you see that ETR is already crossed. Why you want me to check on app. Do u have any problem posting here? Are u scared of loosing new customers? Please i request don’t fall in this pathetic internet. Find some other company with good services.
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Mridul Modi 🔆 (@mridulmodii) reported3 days passed & I have not received resolution for SRN: SR11881600418798 @ACTFibernet
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anil kumar kacham (@AnilKumarKacham) reported@ACTFibernet It never happened till date, please check at the earliest we are using hotspots because of the inconvenience, thanks for the early response to my message, hope the same in action to the problem @ACTFibernetHYD
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Arijit Majumdar (@Aar_i) reported@ACTFibernet The call centre based out of Blore, has no idea who the actual support staff is on ground. Total mismanagement of post sales service!
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Naveeen (@Hellofamannn) reported@ACTFibernet SR10381639652454 this is the TICKET and there is Frequent network issue with your service and team. Tbh it's poor every week. Already been affected more than 12 hrs none of your employees showed up.
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saicharan (@saicharan0123) reported@ACTFibernet internet got disrupted 4 times in the last 10 days, takes a day atleast to get fixed. Provide permanent fix . Ticket id : SR10381708375304
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shree sen (@shreesen69) reported@ACTFibernet This has happened again in such a short time. Whats the reason? I had to opt for another service provider’s service to continue my work.
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SHUDHANSHU PANWAR (@Mrpanwar_) reported@ACTFibernet @FiberAct There was not a single call from your technical support only I'm getting a call they'll assign I mail also I have mentioned the mobile number but still no technician assigned or called me. Please don't give same reason
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Prerana (@003Prerana) reported@ACTFibernet again my internet is down since morning. Plz fix immediately. service request has been raised SR11081590029794. FRUSTRATING!