ACT Outage Report in Ernākulam, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (18%)

3. 

   Total Blackout (11%)

4. 

   E-mail (3%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Hiba Amjed (@HibaAmjed1) reported 4 minutes ago from Hyderabad, Telangana

  @ACTFibernet Fix the damn problem

• Ankit Chakraborty (@ankitTM) reported 5 minutes ago

  @ACTFibernet is disgusting, every now and then the connection drops. Very much unreliable for work from home internet. The best part is the customer support agents have their own attitude and don't respond well at all. Pathetic service. @BandBajaateRaho

• Gaurav Karnaney (@gkarnaney) reported 6 minutes ago

  @ACTFibernet Followed up multiple times with customer care, they ask me if technical team has reached out, which never happened. Hats off to coordination. Customer exec guaranteed resolution by 8pm. Then at 8.30pm, says working on it, now 9pm, now says by 9am tomorrow.

• Sourabh Chowdhury (@sourabhch) reported 8 minutes ago

  @ACTFibernet The experience is horrible. Two requests were opened and closed randomly SR10264622184061: this was closed without anyone calling me, even though I have sent my bank details on email for refund. SR10264684941590: this was closed again without any reason.

• rahul amanna (@rahul_amanna) reported 12 minutes ago

  @ACTFibernet I have raised a complaint in the morning with ticket number :SR10264687234294 . can u please resolve it we have work from home and it’s Difficult to work like this. can you ateast provide the contact number of the technician so that we can co ordinate!!!

• VISHAL JAIN (@22vishaljain) reported 14 minutes ago

  @tata_jsr13 @ACTFibernet Exactly they took 5k from me and dont even refund so stuck with this poor service

• Ravishanker (@Agaram_ravi) reported 15 minutes ago

  @ACTFibernet What a way to take revenge on customer after disconnecting fibernet for bad service. Act will setup automated calling pestering to reconnect with offer a one month free rental. Calling customer service to help line is not of any use. Stop this at immediately.

• divich (@attitude463) reported 16 minutes ago

  @ACTFibernet If it was on priority then why these many hours as from morning to till now there was no internet. And its 2nd time in 10 days I got the issues. Then how we will do our work why we need if its not happend properly do we need to change to other services.

• Pankaj Kumar Kashyap (@PankajK31789498) reported 17 minutes ago

  @ACTFibernet Really annoying. Internet Gone again its been an hour now. Engineers are not answering to my calls. WTF I will disconnect the service as ACT is not suitable for Official work.

• Roy Krishnendu (@krishnendu108) reported 18 minutes ago

  @ACTFibernet One problem got resolved, another started. Can there be a permanent fix to the problem?