ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (69%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Live Outage Map Near Ernākulam, State of Kerala
The most recent ACT outage reports came from the following cities: Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Wi-fi | |
| Cochin |
Internet | |
| Cochin |
Internet | |
| Cochin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Masood Imran
(@masoodimran) reported
from
Bengaluru, State of Karnataka
@ACTFibernet Why is there no option to cancel an account? No option provided in the #ACTFibernet app, chat bot or customer care menu? #cancellation #customercomplaint
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Harish
(@DheenaHarish) reported
@ACTFibernet I have sent my details in DM ! Kindly let me know the solution
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Sanjay Saxena
(@saxenasanju99) reported
@ACTFibernet Internet is down again today since 9am. 6 days and 3 intrupptions ?. May I request ACT team to implement some permanent solution as my official work bis suffering badly.
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Sanjay Saxena
(@saxenasanju99) reported
@ACTFibernet Internet is down again and no one called up. 3 long hours disruptions in 6 days ? Cursing my self for paying advance payment for this kind of pathetic services by ACT. Can I expect quick resolution of this repeat issue? Hope, ACT leadership listening to their customers voice?
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LSP
(@LspIndra) reported
from
Vijayawada, State of Andhra Pradesh
@ACTFibernet respected sir I was immpassionce.....saw you in the cosumer court. I never see this worst network
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Abhishek Chethan
(@AbhishekChethan) reported
@ACTFibernet it's been more than 24hrs since I raised a complaint telling my internet is not working. The estimate time for this to get resolved was 7PM (23-8-2021). NO UPDATE TILL NOW. 🤨
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Bikash Pujari
(@bikash_pujari) reported
@ACTFibernet No you don't understand. I never heard that a CC does not have a process to take complain against engineer. If it's true, you guys are hand and gloves in creating bad customer experience. Just FYI, your engineer concocting my story to me for not resolving the issue..
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Pushplata Pandey
(@Pushpla82796341) reported
@ACTFibernet Thank you..again showing a pathetic customer service and 0 interest in customers query which is being unresolved for more than 72 hours..if you all think you have a monopoly..dont't worry team this would not sustain for long..#Iquitactfibrenet
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Harish
(@DheenaHarish) reported
@ACTFibernet Actually I created an server in my PC,and tried to port forward it to access from various network. I port forwarded using the router,the status shows as Active, but I cannot access my server from various network.&Checked using portchecker site it shows port is closed
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Sandeep Kumar Valluri
(@vsunnyk) reported
@ACTFibernet Hi, Is services available in Hyderabad. I have raised a shift connection request on Wed last week still now no one contacted me almost 6 days over and customer care guys saying everytime will update simply and then have to call again to know the update.