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ACT

ACT outages and service status in Ernākulam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • yoda_maybe
    Maybe Yoda (@yoda_maybe) reported

    @Broufus @ACTFibernet yep. in hyd they have routed most customer service lines to an automated message saying download and install app which gives you a chat bot response

  • mridul_rajawat
    Mridul Singh Rajawat (@mridul_rajawat) reported

    @ACTFibernet Still not even a single response from your and your IVR does not even let us connect with a customer service agent. What a pathetic service.

  • lohani_suraj
    Suraj Lohani 🇮🇳 (@lohani_suraj) reported

    @FiberAct @ACT_Issues executive requested for 8 hr down time, but still we are unable to use wifi, executive is not answering call anymore,it's more than 8 hours. I don't understand where should we connect for the issue. Ticket number -WO102801308032 #ACTfibernet

  • vishalturnal
    VISHAL VAIBHAV (@vishalturnal) reported

    @ACTFibernet @FiberAct @ACTFibernetHYD What is happening guys? I have never saw this much of negligence from the ACT team. I had raised a relocation request a week back, and still got no response for the same. If you are unable to do it, just return the money back.

  • Poornimamenon10
    Poornima menon (@Poornimamenon10) reported

    @ACTFibernet Everything is arranged and within a day the WiFi has stopped working. The most disgusting network connection. Bloody cheats!!

  • ManiveerBaradi
    Maniveer Baradi (@ManiveerBaradi) reported

    Hey @ACTFibernet — I need your team to read this. A serious complaint about your Hyderabad operations. 🧵 (1/7)

  • kodakanchi
    kishore kumar (@kodakanchi) reported

    @ACTFibernet Frequent internet interruptions since last week at Patelguda, Ameenpur, Sangareddy. Complaint Ticket No. SR10180229931764 still unresolved. Kindly fix the issue and provide stable internet immediately.

  • VinodPonduru
    K I L L E R V I P E R (@VinodPonduru) reported

    @ACTFibernet ETR for yday 9 am to 12 pm and today 1pm but no engineer assigned and no one came then how it will be fixed not happy with the service and issue resolution will message again as you suggested etr today 1pm

  • satyiki90
    Amit Kumar (@satyiki90) reported

    @ACTFibernet @FiberAct What is the status of my connection? Account Number: 102801995313 Issues: 1. Firstly your sales employee updated wrong number on Application. 2. Updated no. not visible to installation person. 3. Called customer care they have no clue of installation

  • drneemu_hage
    Dr Neemu Hage (@drneemu_hage) reported

    @ACTFibernet No resolution or even an attempt to resolve whatsoever