ACT outages and service status in Ernākulam, Kerala
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Ernākulam, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at ACT
ACT is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Syed FX | Prop Trader | ICT (@Syed_4206) reportedI have an active ACT fibernet connection. I tried to login my ACT fibernet app but recently its not logging in. I reinstalled the app and tried to login but it is saying as mobile number is not registered. I need immediate solution for this because my billing date is yet to come and i dont even know the exact date. Also i am without logging in App im unable to raise ticket for any issues , check usages etc.. So kindly fix this issue asap or give me any update why im facing this issue ? @ACTFibernet
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UPSC Mentor Piyush (@PiyushIASMentor) reported@ACTFibernet @ACTFibernet The issue is STILL not resolved. It has been almost 24 hours since I reported the internet outage, and your team has failed to provide either a resolution or a meaningful update. Is this the level of service you call broadband support in a digital era? Your repeated assurances have turned out to be empty promises. I work from home, and your incompetence has already cost me an entire day of work, productivity, and professional commitments. The most frustrating part is the complete lack of accountability and communication from your side. If you cannot resolve a basic connectivity issue even after 24 hours, what exactly are customers paying for? I expect an immediate resolution, a clear explanation for this unacceptable delay, and details of the compensation ACT Fibernet will provide for the prolonged service disruption. #ACTFibernet #PoorService #CustomerExperience
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Deepak Pal (@Deepakpal) reportedHey @ACTFibernet 2nd instance of no internet in a week. Can you please help resolve the open ticket. Thanks
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ashwinu (@ash_winu) reported@ACTFibernet Facing connection disruption multiple times from this location. I request you to take proper action to rectify the issue. It’s being only few days facing trouble with internet again New ticket for same: SR11480747292414 @ACTFibernet
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imAkhil (@saiakhil_09) reported@ACTFibernetHYD @ACTFibernet Facing frequent internet outages with ACT Fibernet yet again. I've raised another ticket, but this has become a recurring problem. Other ISPs in my apartment are working fine, while ACT users continue to face repeated disruptions. Very pathetic
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Nilesh Patel (@NileshP28391464) reported@ACTFibernet If anyone in your company cares even the slightest bit, please take the trouble to resolve the problem.
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Mahesh_18🔱 (@UmaViraj) reported10 days. No resolution. Extremely disappointed with ACT Fibernet. Endless follow-ups, no action. Unacceptable. @ACTFibernetHYD @ACTFibernet
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lokanath das (@lokanathdas1) reported@ACTFibernetHYD @ACTFibernet from last 1 week, it's really frausturating to see useless service provided by you. Every day connection are getting disconnect issue. Every day some maintenance. Absolutely disaster service by Act. Check DM
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Nation1st (@UrsVz7) reported@ACTFibernet Zero updates, i don't have any expectations from you, by looking at ur service i felt pity on myself for choosing ACT, My ticket assigned to invisible person Banda Ganesh, raised connect request in ur app, no reply from him, that's level of service u providing.
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Sriram (@Sri_Hxor) reported@ACTFibernet damn. Why is your technical team so bad? I need this resolved urgently, or go ahead and disconnect my connection.