ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (66%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Abhay Ranjan
(@theabhayranjan) reported
Hey @ACTFibernet My account is suspended from 20th June. I have raised a complaint but no solution has made till now. They are giving me reason of dues but, I have taken recharge of four months and only two months passed till now. My account is number is 118637318848.
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Jordan Wakefield 🔰 #GlazersOut
(@Jordan_W04) reported
And I am more than happy to put those recordings everywhere showing what kind of pathetic service you give your customers! @ACTFibernet. I am giving you 48 hrs to resolve this issue before I go to consumer court with the recordings.
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Satyabrata Parida
(@lazyfireman) reported
@ACTFibernet what kind of support do you people give? I have requested for solving my issue 3 days back and i am still without connection. Your calling queues are also long this means either the customer experience is real bad or you can't even plan your bandwidth. Such a same.
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Yash Srivastav
(@YashSrivastav4) reported
@ACTFibernet I want it resolved immediately I have night shift and already faced this problem twice this month. If this repeats I have to change the network.
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Yash Srivastav
(@YashSrivastav4) reported
@ACTFibernet @ACTFibernetHYD Disgusted! I have raised 3 tickets in 2 months already. Am I the only one facing the issue or is this the problem for every user?! You take 24 hours to resolve, do you consider about the work from home? This is not what I expect from you.
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Advocate Bhupendra Shekhawat
(@Vrishu1) reported
@ACTFibernet worst customer services. It's been 3 days since the payment. You never delay while asking for the payment and after the payment no response. Before taking the connection your company is giving worse experience, what will happen after taking the connection.
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Shaz
(@hailshaz) reported
@ACTFibernet Again there is no internet now....will this issue continue every weekend?
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Maddy Degala
(@DEGALAMADDY) reported
Dear @ACTFibernet @ACTFibernetHYD even after asking you to deactivate my account before 10 days of billing date, you didn't do it and raised a new bill (I never pay it).Now, without my confirmation, you sent reactivation message. Is this your business tactic?
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nisar uddin siddiqui
(@nus09) reported
@ACTFibernet Have been waiting for technician's call since yesterday.. another waiting time for another call.. no resolution though... yikes..!!
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digital_caveman
(@Suyytnair) reported
@ACTFibernet Team, your service is down since morning and I've opened a request on your portal to get updates on service restoration eta. A 24hrs turn around time is unacceptable as most of us are relying on your srvc while working from home. Area - Bangalore, AECS Layout A Block