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ACT

ACT outages and service status in Ernākulam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • AdityaKrishAK94
    Aditya Krishna(AK) (@AdityaKrishAK94) reported

    @ACTFibernet taking 24 hrs to resolve an issue? Why so long

  • sarjeetoo7
    🚩सरजीत राठी (रूद्र)🚩 (@sarjeetoo7) reported

    @ACTFibernet More then 24 hr passed still internet not working SR11080460541844 No response from anyone , chatbot is the worst, no solution

  • AbhilashRPillai
    Abhilash Pillai (@AbhilashRPillai) reported

    @ACTFibernet worst customer support experience. Existing customers should not have to chase basic service requests SR10280397045844 for 4 days after the committed deadline has passed.#ACTFibernet #PoorService

  • vikas_612
    vikas kumar (@vikas_612) reported

    @ACTFibernet @ACTFibernet Internet has been down for more than 30 hours, and office work is badly affected. No follow-up call or proper update has been provided. This is really bad service and is seriously impacting my office work. Ticket No: SR10280406243134

  • sarjeetoo7
    🚩सरजीत राठी (रूद्र)🚩 (@sarjeetoo7) reported

    @ACTFibernet App is showing nothing ,yesterday resolution time update 16 hr still no one visit to check issue also no appropriate update in ticket If 1 forget to pay on time you make several followup through app, WhatsApp,sms etc, but on complete no response even after ETR.

  • azimmulla
    Ajim Mulla (@azimmulla) reported

    @ACTFibernet Please don’t just regret, act also No one had contacted me for solutions for the broken internet Ur response is on closer of connection only

  • Flowerlikeilla
    Nothing (@Flowerlikeilla) reported

    Hey @ACTFibernet We are losing patience here, it’s more than a day and you people haven’t resolved the issue. This is pathetic service from you people. You have crossed the estimated service resolving time. I think it’s high time people stop using Act Internet services

  • cirith125
    (Yasir) ياسِر (@cirith125) reported

    @ACTFibernet unable to login to selfcare actcorp, please help.

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @ACTFibernet your team does not care about the transparancy and commitment provided to the customer,I want refund of my money as I can't trust the company which is not transparent to it's customer.

  • Binitagarwal7
    Binit Agarwal (@Binitagarwal7) reported

    Worst experience with @ACTFibernet. Got the connection on the 30th, promised installation by the 31st. Still no installation. Customer support just keeps stringing us along with empty "tomorrow" promises. The least you can do is provide an accurate timeline.