ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (67%)
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Wi-fi (19%)
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Total Blackout (9%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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pankaj kumar
(@lovelypanky) reported
@ACTFibernet very pathetic response and very poor service. Not refunded my payment amount since last 6 months for service connection not provided. One of the worst companies. Filed complaints in consumer forum.
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Albert Thomas
(@AlberTwittz) reported
@ACTFibernet What services are you doing..internet is down for 3 days. And the team is not answering the call and extending the date of resolution of ticket day by day.. Worst customer support and service
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prasanna kumar
(@prasanna2020) reported
@ACTFibernet Sir I already told my problem....after tweet also u PPL are not responding....waste of my time i think...req for installation since 10 days...worst call centre PPL and service in jaipur...pls instead of giving me a msg for empathy,try to give service
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ram kumar
(@gundaramkumar) reported
@ACTFibernet You have worst customer services, please initiate refund process
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Nayan sai
(@Nayansai7320) reported
@ACTFibernet why is my internet down from 3 days continously and we are not getting any feedback can u help me iam from HYDERABAD--VANASTHALIPURAM--SHARADA NAGAR///// please take any action!
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Indian
(@responsiblewala) reported
@ACTFibernet Dear @ACTFibernet I think all of your so called concerned team members are busy in cheating customers. Didn’t they find time to talk to me? Such an ******* services you are providing. You guys are living with cheated money from poor customers.shame on you @ACTFibernet
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enlightened
(@Mahipinta) reported
@ACTFibernet my internet connection is not active for more than 24 hours. The expected resolution time for my ticket has been changed 3 times now. It is very difficult to reach out to your customer care and track exact status. Very bad experience #actfibernet #Bangalore
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Ayush Gupta
(@Beard_Gamer8) reported
@ACTFibernet interent literally works for a few hours and then again it stops working. Please let me know how many times do i have to tweet or complainto get a permanent fix for this. Did not expect this kind of service. First and last time using #actfibernet 👎
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Rohit Shalivahana
(@krohit1996) reported
@ACTFibernet Dear customer, it's taking longer than expected to resolve your ticket. Revised timeline is 6/6(DD/MM) 19:30 to 21:00. Team ACT It's has been already 12 days and still a day to add how should we work ??
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Samvit
(@highonfoodin) reported
. @ACTFibernet Internet is not working here in Vimanapura for more than an hour.