ACT outages and service status in Ernākulam, Kerala

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Karthik (@KarthikeyanS01) reported 6 minutes ago

  @ACTFibernet from being used to one of the best to becoming one of the worst is commendable team ACT Fibernet. You are losing valuable customers. Thanks to the ignorance of your customer care team (one Mr. Dinesh is excellent in being rude and unprofessional). Keep it up 👏🏻

• 
  V.S. Shriakant (@vsshriakant) reported 7 minutes ago

  @ACTFibernet it's been 4 days since sr 10381095562575 has been raised. No sign of problem solving. Numerous calls, emails nothing works. Pathetic

• 
  Dhurjati somasekhar (@somudhurjati) reported 8 minutes ago

  @ACTFibernet I Have raised multiple requests for sudden internet issues at home, Engineer visiting the site and resolving temporarily and closing the request.

• 
  Dhinessh Boopalan (@bdhinessh) reported 8 minutes ago

  @ACTFibernet How come ticket are closing with out resolving it, day before yesterday you have closed but no internet, still your technician not came. This is happening 3rd time. I am not happy qoth your service. Please refund my money back and Wil go to other network

• 
  gaurav jotriwal (@gaurav_jotriwal) reported 10 minutes ago

  Extremely frustrated with @ACTFibernet in Hyderabad! My broadband has been completely down since Friday night. I raised a complaint on Saturday and was repeatedly assured it would be fixed — first within 1-2 hours, then by Sunday 1 PM.

• 
  SUVOBRATA MUKHERJEE (@suvobratam) reported 10 minutes ago

  @ACTFibernet @ActfiberC —leading me to request a cancellation—I have since resolved the site issues on my end. Yesterday, I raised a request for reinstallation; however, I have not yet been contacted by an executive or technician. As it has now been over 11 days since my initial request

• 
  Akshay Kumar Malipatil (@AkshayMali70819) reported 11 minutes ago

  Worst network @ACTFibernet worst service in Bangalore Vijayanagar

• 
  Yashwanth Reddy (@YashwanthR28440) reported 11 minutes ago

  @ACTFibernetHYD @ACTFibernet Need support, My acc no : 101810362040. There's no one contacting me for installation of the box above my apartment. Atleast give me a contact. Mascheendra reddy is assigned it seems, give his contact. Its been 4 days. Took money for 1 year man

• 
  Arpan Dixit (@ArpanDixit_47) reported 14 minutes ago

  @ACTFibernet I raised a connection relocation request with ACT Fibernet 4 days ago and my service hasn’t been installed at the new address in Sarjapur. I’ve called customer support more than 15 times with no resolution, and the ground team hasn’t acted on the request.

• 
  Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported 15 minutes ago

  @ACTFibernet not needed i ordered a router myself. keep ur router with yourself. im only using ur isp because of your worth fr money plans and speeds. these kinda experiences make me want to leave ur isp and move to another isp. im staying anyways, thanks for ur wonderful service @ACTFibernet