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ACT

ACT outages and service status in Ernākulam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • abhishekgattin
    Abhishek Gattin (@abhishekgattin) reported

    @JioCare This is the same update from last 18 days. @ACTFibernet is already up the game with customer concern:)

  • MekaAvinash
    Avinash Meka (@MekaAvinash) reported

    @ACTFibernet Everyone is currently pointing to the backend team. However, the person who contacted me about this doesn't have the power to fix it. If she can't resolve the issue, I'm unclear why she was assigned to handle it. Please connect me with someone who can take action.

  • HarishKandra
    Harish Chowdary (@HarishKandra) reported

    @ACTFibernet When will be ticket SR10181638585004 will is resolved no internet from 24hrs worst service. Repeatedly facing internet issues

  • poorjoke_tweets
    RAJENDER (@poorjoke_tweets) reported

    I need some help regarding my account @ACTFibernet . Bother to check dm

  • DDhanveer
    Dhanveer Singh (@DDhanveer) reported

    @ACTFibernet This is sheer negligence and a complete failure on your part. You failed to assign an engineer when I already infomee aboutinternet issue at 3:00 PM. It has been hours and I am still without a resolution. This is seriously impacting my work. FIX IT NOW @ACTFibernet

  • TweetToMahesh
    Máhesh (@TweetToMahesh) reported

    I was looking for New connection.. where your customer representative is behaving as if we are nothing for them .. kindly give them training first how to talk with customer #ShameOnYou @ACTFibernet

  • pranshul_singla
    Pranshul Singla (@pranshul_singla) reported

    @ACTFibernet standard installation timeline passed and still no update. No communication, no information. If your team cannot handle a simple installation on time, how can I expect proper service from you ahead? Please check this immediately. CAF NO 110815776657

  • mridulmodii
    Mridul Modi 🔆 (@mridulmodii) reported

    3 days passed & I have not received resolution for SRN: SR11881600418798 @ACTFibernet

  • shreesen69
    shree sen (@shreesen69) reported

    @ACTFibernet This has happened again in such a short time. Whats the reason? I had to opt for another service provider’s service to continue my work.

  • vicky61293
    Vignesh 🇮🇳 (@vicky61293) reported

    @ACTFibernet Hi team, facing network issues since yesterday I have raised complaint/ service ticket and as per the ticket the ETR is aug15 9pm and no updates received from field team. Escalated to customer care twice ( Aug 15 and today as well). Bad service SR10381605650644