ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (65%)
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Wi-fi (20%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Sudhanshu Dadheech
(@SUDDADHEECH) reported
Very disappointing customer support service by @ACTFibernet It’s 2nd time when I am facing internet issue & @ACTFibernet within a week’s time and ACT has closed my complaint ticket without resolving issues. I had lodged complaint at 10am today (SR11856740432192)… 1/3
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KvertonD
(@KvertonD) reported
@ACTFibernet, why is the 'registered issues' column in 'Support' tab missing in Android app now?
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Rebbanapally village
(@Rajendr52005641) reported
@ACTFibernet From last 5days we don't have internet connection - No response from your representatives. Wrost service.. please let me know whom I want to escalate
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Abhishek
(@AbhishekVinod0) reported
@ACTFibernet Please note, this has been happening multiple times. Anytime I call customer care all they say is "we've escalated the issue" same reply, 3 days. They don't know the reason, they won't let me connect to a technician. Nor do I get a said "call back".
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Dr.Chandrashekar Jayaram
(@chandruj93) reported
@Praveen57804978 @ACTFibernet Yeah. Practically the customer care team is there just for casual talk , that too occasionally, with no intent towards resolution.
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KvertonD
(@KvertonD) reported
@ACTFibernet, I've been in touch with your customer support for the last 3 days. I'm supposed to get a call from the backend today. If I don't, I don't think I'll continue your service.
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Manoj Kumar Yadava, M. Pharm
(@manojinpharm) reported
@ACTFibernet Hi team, any update? Its been taking too much of time to resolve the issue!
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Salva
(@AnjumSalva) reported
Pathetic, miserable, horrendous internet connection is of @ACTFibernet . Only their marketing team works and rest all don’t. @ACTFibernetHYD is worst of all. Tired calling them and ending up without a resolution. Don’t ask me to DM for help as u and I know that you won’t work.
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MadhanKumar
(@MadhanK85233540) reported
@rithishdhoni7 @ACTFibernet dont change plan change your network act will not reply to your question if your upgrading your plan its waste of money I made payment for 1yr but from 2nd month i am getting trouble on my internet if i am raising complaint the field person will close your complaint at late night
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Prashant Kumar
(@Prashan49966288) reported
@ACTFibernet I have made many requests on customer care but no one responded Just get it done 👍