ACT

ACT Outage Report in Ernākulam, State of Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Ernākulam, State of Kerala 12/09/2025 16:35

December 09: Problems at ACT

ACT is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • VinayDilip1 Vinay Dilip (@VinayDilip1) reported

    @ACTFibernet @ActfiberC I facing regular internet diconnection, i have raised this issue many times, your representative dosent show up, but in call he says has been fixed and close the ticket. They asked me to change to a new rooter, still not resolved.!

  • SriBirasal Srinivas (@SriBirasal) reported

    @ACTFibernet absolutely crappy service and app!! You deliberately have an app where a customer cannot downgrade or cancel the subscription. And then you hound the customer for a router? Very unprofessional

  • imSVpavan pavan kumar (@imSVpavan) reported

    Worst service ever. 😡 @ACTFibernet @ACTFibernetHYD

  • limitless_sibu Sibasish Ganguly (@limitless_sibu) reported from Makta, Telangana

    The service that @ACTFibernetHYD @ACTFibernet is providing to its customers is really not acceptable these days. Have not experienced so frequent internet issues which are eventually affecting work life. We r bound to switch to different broadband connections. #unhappycustomer

  • SyedAysh1 Syed Aysh (@SyedAysh1) reported

    @ACTFibernet Dear ACT, I have been using your Internet and lately my Wi-Fi going off if there is a power outage. I have a powerback (Inverter-Battery) at my home. My computer which is connected using Ethernet cable just works fine with the inverter. But the Wi-FI isn't. Pls help.

  • HINDUSTANI1818 HINDUSTANI🇮🇳🇮🇳 (@HINDUSTANI1818) reported

    @ACTFibernet worst service in the world 😡every time in night i got high ping … why i pay 1500/month . Sorry i need to switch internet service provider

  • RajitSi88822490 Rajit Singh (@RajitSi88822490) reported

    @ACTFibernet warning people do not use these idiots connection , go for jio much more reliable. ACT u will see so many disconnection issues it's not even a joke whenever they want they bring down there servers and same excuse everytime : fibre cut fibre cut fibre cut all the time

  • upadhya28 Avinash (@upadhya28) reported

    Dear ACT, Please have some customer support call service @ACTFibernet

  • nethajiguru NethajiGuru (@nethajiguru) reported

    SR10367412513854 @ACTFibernet Please check this ticket and resolve asap. #ACTFibernet . This issue is occuring more frequently so please check and provide permanent resolution #WorstService

  • AnujGurwara Anuj Gurwara (@AnujGurwara) reported

    Been months since my entire apartment changed over from @ACTFibernet to @airtelindia. Paid my dues, closed the book on ACT but they can't seem to let go. I get 20-25 calls from ACT via various numbers EVERY SINGLE WEEK. Thanks to @Truecaller I'm able to identify them but WTF!!