ACT

ACT Outage Report in Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Ernākulam, State of Kerala 01/22/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • pPratyankar Pratyush Pratyankar (@pPratyankar) reported

    @ACTFibernet I spoke to customer care representative and he has mentioned how your so call customer care agents get rid of their customer by falsely updating the details on customer tickets. I have the entire call recording. I wish I could upload it here

  • Ramadev82585615 Ramadevi (@Ramadev82585615) reported

    @ACTFibernet Hey, got a call from ur team and they solved the problem Thanks

  • i_am_mimo Adhiraj Sarkar (@i_am_mimo) reported

    @ACTFibernet ACT Internet is down for two days in Bangalore. Created a Service Request SR: SR10267376838674 No issue resolution yet. #ACTFibernetDown

  • chbhanuprasad1 ch.bhanu prasad (@chbhanuprasad1) reported

    @ACTFibernet internet not working from last 24 hours… no one resolving my issue SR10167374246674.. please do needful or else deactivate my account and refund my money for the March month

  • natarajan_in Natarajan Vasudevan (@natarajan_in) reported

    @ACTFibernet I had requested for disconnection on March 26th but impressively you guys did that on 24th itself. Such a mess, kindly fix this!! 102461149146

  • Ewasimakram Waseem Akram (@Ewasimakram) reported

    Hi @ACTFibernet due to the ISP issue today my whole work has been escalated. Please do fix it ASAP

  • mhanwarhussain anwar hussain (@mhanwarhussain) reported

    @ACTFibernet when we checked the speed along in the presence of your technician we found it to be less than 90mbps? would you beleive that? my package gives me 200mbps. Was the slow down the reason for our discontent and heartburn? I SINCERELY HOPES YOU UNTANGLE THE ISSUE. THANKS & REGARDS

  • pinak2602 Pinak Chakraborty (@pinak2602) reported

    @ACTFibernet I was assured by your customer support that the issue is resolved at their end and it will be removed from my account automatically. I got disconnected while I was in an office meeting. I paid for 6 months while taking the conn. Tell me how do I get the money back.

  • RishabPDoshi1 Rishab P Doshi (@RishabPDoshi1) reported

    @ACTFibernet Customer care is saying this from 6 hours ..

  • negi_satish Adrian (@negi_satish) reported

    Ticket SR11067335186900. Please cancel the workorder as it is pending from long time. Very bad customer service @ACTFibernet @DoT_India