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ACT

ACT Outage Report in Ernākulam, Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 65% Internet (65%)
  • 26% Wi-fi (26%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • TusharKantSaho3
    Tushar Sahoo (@TusharKantSaho3) reported

    @Himansh90655964 @ACTFibernet #balamalladi just for your visibility. Why the service so inefficient

  • asdiwakar
    Diwakar AS (@asdiwakar) reported from Chennai, Tamil Nadu

    @ACTFibernet @ACTFibernet NO INTERNET - complaint lodged at 5 am - now 9 hours. No response and issue not resolved yet. SR10353090760142. Please ACT FAST.

  • PrakharAtre
    Prakhar Atre (@PrakharAtre) reported

    @ACTFibernet I would like to say..you first impression is really bad. I just now enrolled and I am already not happy. Fake promises before payment and the no service at all. Not picking calls. Defrauded the money. #pathetic

  • Devika04516556
    Devika (@Devika04516556) reported

    @ACTFibernet internet not came. Kindly look into the issue Registered number 8951699631

  • GrayKode
    amit verma (@GrayKode) reported

    @ACTFibernet I would like to disconnect my connection,you guys have the worst customer support,now plz connect me so that we can do with the disconnection process

  • mbsachidanand
    Sachi M (@mbsachidanand) reported

    @ACTFibernet @ACTFibernet ACT Fibernet speed has become quite slow again. Your mobile app is also not opening, so unable to file complaint. Pathetic service.

  • nandisaurabh
    Saurabh (@nandisaurabh) reported

    @Calmb4dstorm1 @ACTFibernetHYD @ACTFibernet Because there is their monopoly in our society.. RWA members are not allowing any other lines and most of the people are OK with it. And if I am approaching any other service provider first thing they will look for client base.

  • Ineedsomesleep
    Arvind (@Ineedsomesleep) reported

    @ACTFibernet It has been almost 24 hours since the internet went down and I have no resolution or updates so far. Is this a joke?

  • AvinashMadtha
    AVINASH MADTHA (@AvinashMadtha) reported

    @ACTFibernet It's been 4 days since relocation request raised, No response received. Contacted support multiple times,same response - "Issue is escalated". This is severely impacting my work due to WFH. Horrible customer experience. Please help prioritise and provide resolution.

  • Surya69365780
    Surya (@Surya69365780) reported

    @ACTFibernet I have raised shifting request last week and resolution date already over yesterday but still no progress. Customer care giving some generic answers which are to timepass. Pathetic service from you. I never expected this kind of service form you. #SR10152740202124