ACT Outage Report in Ernākulam, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Ernākulam, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (17%)
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Total Blackout (14%)
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E-mail (3%)
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TV (1%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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SRIKANTH KADUPU
(@KadupuSrikanth) reported
@ACTFibernet I am fed up with this no one was really checking about this issue. See if it won't works then I ll handle in different ways.
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Aqeela Fatima
(@AqeelaFatima4) reported
@ACTFibernet This is the worst services i have ever come across.. I will also put my ticket no and recording on all social media platforms and tell what act fiber is doing to their customers.
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Abdul Rauoof
(@AbdulRa46326912) reported
@ACTFibernet @ACTFibernetHYD I am facing internet issue since 2hrs.i am working WFH i raised ticket bt I got the msg it will take 24hrs for resolving.small issue it will take 24hrs.every week I am facing same prblm.SR10164705632154
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Atul Sharma
(@AtulSha51370597) reported
@ACTFibernet Hi, it has be a month now since I have been facing this issue every 3rd day. The internet disappears for 3-6 hours, when raised complaint the individual comes and says battery problem or wire problem etc. Today since 7 am I do not have internet.
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Aqeela Fatima
(@AqeelaFatima4) reported
@ACTFibernet This is another incident again where my fiber is cut .. now please calculate how many times this fiber will cut and why are we paying act fiber? I filed the complaint yesterday 12:30 and there has been no response as 24hrs is also over.
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M S
(@MANISHs19284130) reported
@ACTFibernet I raised the issue 2 days before for get connection and your representative raised the ticket and confirm that sales team will call me but till now no one contacted me. Really not a good customer service. ACT Ref. ID is 118646924483
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tamoghno sarkhel
(@tamoghnosarkhe1) reported
@ACTFibernet @KRISHNA83138665 Pathetic service , really did a mistake going with act ….what a shame
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Varun
(@VarunLakkur) reported
@ACTFibernet, a new connection after payment takes 4 days? Seriously? A new connection request was promptly addressed and payment was received on day one with the assurance that the connection will be active within 24 hours. Is this your customer service for a new customer?
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Atul Sharma
(@AtulSha51370597) reported
@ACTFibernet I have given you lot of information on it’s been very frequent on disconnects. I don’t expect a standard answer on this. I need a permanent fix.
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bhargav
(@Sharath42194162) reported
@ACTFibernet one more diamond from your customer