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ACT Outage Report in Ernākulam, Kerala

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 66% Internet (66%)
  • 26% Wi-fi (26%)
  • 6% Total Blackout (6%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • nethajiguru
    NethajiGuru (@nethajiguru) reported

    @ACTFibernet how many times there will be internet connectivity issue ? #ACTFibernet Poor Service SR10364298650514 it's already 9 hrs and no one called to checked the issue.

  • KumarNi10624058
    Kumar Nitish (@KumarNi10624058) reported

    @ACTFibernet It has been 2 days that we are following up for the network issue but none of your executive is resolving the issue It's time to change the broadband. SR10264300866104

  • tharun_prasanth
    tharun kumar (@tharun_prasanth) reported

    @amazonpay 10th Feb 2022 I've done the payment of 1327.5 via amazon pay for @ACTFibernet. The payment is successful from amazon pay end. but the merchant side the transaction is unsuccessful. Order id is P04-9472473-4146089. I've raised complaint several times. but none taken.

  • Sculptor_Vish
    R E D D Y . V i S H N U (@Sculptor_Vish) reported

    Please fix this ticket SR10264305886284 ASAP @ACTFibernet

  • ETbroughtushere
    S (@ETbroughtushere) reported

    @ACTFibernet Hi I'm trying to login to my internet through the act portal but I'm not receiving the OTP to my mobile, I tried several times and it says I have to try tmrw. How do I login?

  • BairathiRajat
    rajat bairathi (@BairathiRajat) reported

    @ACTFibernet @reliancejio Its not just airtel fault. This wire cluster includes your connection too. Better clean this asap else I'll log official complaint against you guys

  • nethajiguru
    NethajiGuru (@nethajiguru) reported

    @ACTFibernet But when ? We paid for 6 months and in that issue occurs 8-12 times and each time 2-3 days to fix the issue? 1 month service is gone 🧐 🤷

  • ChaitanyaKiran8
    Chaitanya Kiran (@ChaitanyaKiran8) reported

    @ACTFibernet I have been contacting the ACT team through different media's since a couple of months. I tried reaching out on almost every platform available. This is the 110th consecutive day I'm posting my issue in public. When will this be settled? When will I get JUSTICE...???

  • VenuIndian007
    Venu@Indian (@VenuIndian007) reported

    @ACTFibernet Hello, any action on this? Despite of regular payments, why should v have been victimized? Unfair provider, unfair. If u hav any disputes wth d box holder, u shud fix it rather suffering customers.

  • ananbhargava
    Anan Bhargava (@ananbhargava) reported

    It’s been a week now and my @ACTFibernet is not working properly everytime i try to contact the helpline it says that wifi is working great from their end please turn off and on the modem. Can you please tell my how to switch off and on it or fix it as soon as possible.