ACT Outage Report in Ernākulam, State of Kerala

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

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Full Outage Map

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (20%)

3. 

   Total Blackout (11%)

4. 

   E-mail (2%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• Mehul Solanki (@imehul1989) reported 4 minutes ago

  @ACTFibernet Please help. I need to shift the connection by this Saturday. I haven't received any call or email from you guys regarding this.

• Md waseem (@Imwsm1) reported 5 minutes ago

  Hi team. There is no internet service since Saturday evening in our location. Trying to connect with customer support. It has only auto call. Plz help. #internetdown #noservice #URGENTHELP needed. @ACTFibernet

• 𝑽𝑨𝑫𝑫𝑬𝑱𝑶𝑺𝑬𝑷𝑯𝑲𝑰𝑺𝑯𝑶𝑹𝑬 (@Chinnu08131012) reported 7 minutes ago

  @ACTFibernet Are you guys dead. How many complaints should I raise and how many times should I inform you. My connection is not working. How many days will you take go resolve this. Pay my money back.

• Sumit Bakshi (@SumitBakshi_) reported 10 minutes ago

  @SainathSingh10 @ACTFibernet I agree facing similar issues ...had signed up for 250 MBPS plan and I get only 70 MBPS....customer service cliched response we are looking into it.....complete mockery of the customer ..... SR number is SR11063332406476

• sivamjha0001 (@sivamjha0001) reported 12 minutes ago

  @ACTFibernet @KRISHNA83138665 The internet is not restored yet. What's the issue? Your services getting poorer, please improve or else we need to move to other internet provider such as extreme, airtel or jio.

• Aditya Nagpal (@TheAdityaNagpal) reported 12 minutes ago

  @ACTFibernet Service outage for the past ~20 hrs in my area in Delhi. No local team outreach. No status update on ticket. Need immediate attention and definitely some form of contact with local teams.

• Abhi (@abhiarmy007) reported 13 minutes ago

  @ACTFibernet no response even here. Shut down your company.

• krishan agrawal (@krishankumar87) reported 13 minutes ago

  @ACTFibernet Still nobody contacted. Your speed of contacting a customer to address issue and the speed of net are same.

• Sainath Singh (@SainathSingh10) reported 14 minutes ago

  @ACTFibernet Hi team, can anyone check what’s the issue. Been 48 hours and issue still unresolved. SR10163326764364 Adding to this, your frontline representatives are so annoying. They know nothing about issue, process and how to talk to customer.

• Rajeev (@staycool_raj) reported 15 minutes ago

  @ACTFibernet Yes. Resolved for 24 hours. It's gone again. You guys have some seriously messed up backend issues - network connectivity is NOT consistent. Drops abruptly amid calls and meetings. Tech support: Please restart router, clear cookies and cache. Hello? In the middle of meeting?