ACT

ACT Outage Report in Ernākulam, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Ernākulam, State of Kerala 01/12/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • amitKr_29 Amit Kumar (@amitKr_29) reported from PETROL BUNK ORR, State of Karnataka

    @ACTFibernet Worst service! raise multiple issue but everytime issue is closed without any call & resolution. Installation guys placed router as per his convenience now due to uneven signal speed is very poor don't even get 20mbps out of 300mbps. Do something or refund our money

  • Bharath17712353 Bharath (@Bharath17712353) reported

    @ACTFibernet No internet from yesterday.I raised Ticket SR10161203112242 for my A/c No 101015359454. Resolution time was 1pm today and no resolution yet. The customer care numbers aren't working! I face this issue every month. I'll change to airtel if this wont be fixed by today!

  • pkayt Kumar V (@pkayt) reported

    @ACTFibernet No Power No ACT. Can we have a permanent solution for this. Same problem yesterday too

  • JUSTharshith Harshith Phani Varma (@JUSTharshith) reported

    @ACTFibernet I have disconnected my account and raised the refund request but i didn't got any call and got the message showing your ticket has been closed not able to reopen and also i didnt see any refund amount processed. Trying to contact customer care but not working, Help

  • sivaadvocate sivaprakash (@sivaadvocate) reported

    @ACTFibernet booked a new connection. Paid for 6 months. Got the connection installed. But incomplete. Doesn’t work in 2.4 GHz. Serviceman doesn’t respond. Call centre staff very rude. Says complain wherever you want. Realised the mistake of opting Act in the first day. Never

  • SanjayKN17 Sanjay K N (@SanjayKN17) reported

    @ACTFibernet @KRISHNA83138665 Since last onwards act fibernet internet connection issue and we informed also not resolving immediately basis and always we have to inform to customers care service ... Bed service 😴

  • viewma_ Viewma (@viewma_) reported

    @ACTFibernet you cannot hide the fact that your server is slow and everyone is facing the same issue. I called to explain that the dial-up was working but their was no internet-only to be advised to switch off and on the router. I'm not a granny. Been there, done that!

  • ssdagur shwetank (@ssdagur) reported

    @ACTFibernet Refer SR10860133782631. I was promised that I will get a refund by 02 Aug. There was no response from customer care and after enquiring again I have been told that refund is not possible. What pathetic so called "customer care"

  • srinikonduru Srinivas Konduru (@srinikonduru) reported

    @ACTFibernet I raised a request to shift connection request on 9th August and nobody turned up till now. My ticket number is SR10160766866692 and I don't find any way to track status either in App/portal. I called up customer service multiple time but no use.

  • dasaribarath Bharath.D (@dasaribarath) reported

    @ACTFibernet Even after multiple calls to the customer support, the problem isn’t resolved. Response from customer support was I’d get a call back from technician. I didn’t get any call back either. When can I expect this issue to be resolved?