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ACT

ACT outages and service status in Ernākulam, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Ernākulam, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vishalheble
    vishal heble (@vishalheble) reported

    @ACTFibernet Here is the service request SR10280777005304. Internet is not working since yesterday. You must be crazy to not have resolved this for such long time

  • rahulthakur000
    rahul thakur (@rahulthakur000) reported

    @ACTFibernet I have been telling the same u and ur customer service both are pathetic and incompetent. If I don’t receive my money in next 2-3 days will throw ur garbage box out my balcony. So let me know

  • Vakil__Saab
    Rahul Agarwal (@Vakil__Saab) reported

    @ACTFibernet Still waiting. Today is the last day of before my connection is disconnected. I have no problem in switching to jio if you are not interested. Rare imstance when a customer want to stick to a particular internet provider but company is not interested. Lol

  • Resilient437
    Prashanth Reddy (@Resilient437) reported

    @ACTFibernet It's been a week and you did not restore my internet... Worst service and such a stupid people you are

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet No one contacted me and I still don’t have Internet the issue continued to 3rd day.

  • smsid1988
    Siddhartha Mitra (@smsid1988) reported

    @ACTFibernet The issue is resolved now ..

  • ponzvetri
    ponrajkumar (@ponzvetri) reported

    @ACTFibernet my internet is not working for past 2 days. No response from service engineer. If I am trying to connect to customer care service it takes 30 mins to connect to an agent. Your chat system is not that extensive. How do you expect your customer to connect with you ?

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet Its still not resolved and I haven’t received any call from Supervisor its been more than 4hrs. How much more time do you guys need to fix my issue?

  • shubhanshurocks
    Shubhanshu Sagar (@shubhanshurocks) reported

    @ACTFibernet Your handling of Complaint ID SR11080784930694 is unacceptable. Internet services remain unavailable, complaints are repeatedly delayed, and there is no accountability from support, technicians, or management. Repeated negligence . Do you have any shame?@ACT_Issues

  • coolash71
    Ashish Bansal (Coolash) (@coolash71) reported

    @ACTFibernet Can someone from your escalation team contact me? I am getting no resolution from your team for a petty issue