ACT outages and service status in Dhuburi, Assam

Problems in the last 24 hours in Dhuburi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pramodhvittal (@pramodhvittal) reported 8 minutes ago

  Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

• 
  Vimalathithan Devaraj (@dvimal27) reported 11 minutes ago

  @ACTFibernet @ACTFibernet After 4 days of no action on SR10180936078194, I have switched to Airtel. Demanding full refund of ₹3,878.92 (₹700 shift + ₹3,178.92 prepaid plan) within 48 hours. Service not delivered despite payment = deficiency of service. Next step: @DoT_India complaint.

• 
  saravanan s (@ssaravananmechg) reported 12 minutes ago

  @ACTFibernet The same thing your are repeating but no solution. Providing correct bill what stops you? I don't need your service anymore. Take action and do not make complaint again here. Also registered complaint with consumer care.

• 
  Rahul Sharma (@CARahulSh) reported 16 minutes ago

  @ACTFibernet @FiberAct It's been over a week since I’ve been trying to register a complaint to cancel my subscription as I’m moving to a new location where ACT Fibernet is not available. I still have around 2 months left in my current plan. Kindly refund the proportionate amount along with my remaining cashback balance at the earliest. Requesting your urgent support. Account no: 110792994573

• 
  Dhurjati somasekhar (@somudhurjati) reported 17 minutes ago

  @ACTFibernet I Have raised multiple requests for sudden internet issues at home, Engineer visiting the site and resolving temporarily and closing the request.

• 
  𝐵𝑎𝑙𝑒𝑛𝑑𝑢 𝑆ℎ𝑒𝑘ℎ𝑎𝑟 (@iBalenduS) reported 26 minutes ago

  Hello @ACTFibernet @ACTFibernetHYD ! No internet since morning, raised a ticket, it showed there are some issues on your side. Not a single technician followed up, no idea when it will get resolved. I called a technician, explained everything and he can't do anything. HELP!

• 
  Shiva Kumar N12 (@shivakumar_n12) reported 31 minutes ago

  @ACTFibernetHYD @ACTFibernet please disconnect my connection. It’s repeating the issue with the network. Even your customer care is also worst in care about customers

• 
  Bhujanga Rao (@bhujangarao0292) reported 32 minutes ago

  @ACTFibernet worst services in Gachibowli locations. Since morning no Internet. Kindly check and do the needful.

• 
  Sailesh Rebba 🇮🇳 (@SaileshRebbaa) reported 33 minutes ago

  @ACTFibernet @ACTFibernetHYD I made temporary arrangement here to avoid danger. but we need permanent fix.

• 
  just being honest (@beingmejst) reported 34 minutes ago

  @ACTFibernet Just got internet back. Issue resolved. TY