ACT outages and service status in Dhuburi, Assam

Problems in the last 24 hours in Dhuburi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Racing Veteran (@RacingVeteran01) reported 1 minute ago

  @ACTFibernet you guys have the audacity to write that my account is prone to late payments. Show me one payment that was late in the last 6 years. This shows your arrogance. When i write back you guys tell me that you are sending reminder for payment even without understanding the issue. Not a single working customer care number. What kind of services are you clowns running. If i don’t receive a proper response or apology, i will be forced to move out and also influence 30 other connections in my flat to move out of ACT. Get ready

• 
  Sriram Rajaram (@Sriram0508) reported 14 minutes ago

  @ACTFibernet @ACTFibernet issue not resolved

• 
  Arpan Dixit (@ArpanDixit_47) reported 16 minutes ago

  @ACTFibernet I raised a connection relocation request with ACT Fibernet 4 days ago and my service hasn’t been installed at the new address in Sarjapur. I’ve called customer support more than 15 times with no resolution, and the ground team hasn’t acted on the request.

• 
  Dhurjati somasekhar (@somudhurjati) reported 17 minutes ago

  @ACTFibernet : I Have raised multiple requests for sudden internet issues at home, Engineer visiting the site and resolving temporarily and closing the request.

• 
  Kandula Rugender 🇮🇳 (@KandulaRugender) reported 18 minutes ago

  @ACT @ACTFibernet Looks like you already have an open request for this issue with service request number with the helpline number their message is 'SR10181095912544'. You can be assured that our team is working on it. From yesterday the samething I'm hearing but no further action taken care

• 
  Madhav Vasanth (@tisismadhav) reported 22 minutes ago

  @ACTFibernet Please stop assigning my complaints to the same technician gokul and have a senior engineer inspect the issue. This experience has completely ruined my confidence in ACT’s customer service. ACT Account: 103748970135,

• 
  Viyaki (@viyaki_s) reported 23 minutes ago

  @ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?

• 
  Sateesh G Chelikani (@equityTurtle) reported 23 minutes ago

  @JioCare had a pathetic experience on your toll free number. 3 calls in last 2 weeks and the issue is unresolved. After explaining your executive says connection to next level and the next level never picks up and call gets disconnected. Today after another similar experience wrote and email with all details. Hoping to see it gets resolved or have to part ways to @Airtel_Services or @ACTFibernet for your unethical practices and bad customer servcice.

• 
  Mahi (@jagdish_mahi) reported 24 minutes ago

  @ACTFibernet my society is new & all-most everyone is struggling with ACT fibernet service. Please help us & try to provide solution. Otherwise you might loose lots of new customers.

• 
  Sunil Arab (@MyFeudalSelf) reported 25 minutes ago

  Hey @ACTFibernet! Your app hangs when I try to use other payment options and there are no options to pay online too. I don’t have Amazon pay and don’t want to use that. Please Help! Thanks