ACT outages and service status in Dhuburi, Assam

Problems in the last 24 hours in Dhuburi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Akash (@akash_8a) reported 3 minutes ago

  @ACTFibernet ₹117 late fee despite paying on time, while your service was down for 5 days with no compensation. On top of that, I’m unable to connect to customer care. You’re quick to charge customers but unavailable when support is needed. Reverse the 117 charge

• 
  orangesodashawty (@lawnamiiiii) reported 8 minutes ago

  @ACTFibernet why ******** is your dumbass internet not working again? actual dogshit service, scam *** company. switching to airtel asap

• 
  prasant sharma (@prashantvats_px) reported 8 minutes ago

  @ACTFibernet The ETR was initially set for 10 AM today, but the ticket has not yet been assigned. Now ETR is revised to 9 PM. Request u to take immediate action, rather than advising patience. If resolution is not feasible, would appreciate the termination & refund of the associated charges.

• 
  mamidimanikant (@mamidi09) reported 11 minutes ago

  Disappointed with @ACTFibernet service today. Technician lacked technical knowledge and spoke very disrespectfully. Requesting action and an experienced technician to fix Ticket ​CC: @DoT_India @TRAI

• 
  Saran Kumar (@sarankumars) reported 13 minutes ago

  @ACTFibernet For the past one week it has been repetitive issues with my internet connection. Ref ticket no. SR10881447523214. If this persists iam switching over to different ISP. Rectify this permanently else iam not going to continue your connection.

• 
  aniruddha date (@_AniruddhaDate_) reported 14 minutes ago

  @ACTFibernet Seriously disappointed with the service, even before getting started. I requested a new connection two days ago, paid the full amount upfront, and no one has come to install it yet. The guy who handled my request has also stopped responding.

• 
  Ravi Teja Sunkari. (@saradagakasepu4) reported 17 minutes ago

  Hello @ACTFibernet @ACTFibernetHYD internet is not working at my place since last night ..No proper response to my complaint..!! Don't you guys have shame to bill for 30 days when you are providing services only for 28/29 days in a month ?? Worst internet service provider in recent times..#JustAsking

• 
  Akash (@akash_8a) reported 17 minutes ago

  @ACTFibernet Why have I been charged a 117 late fee when I made the payment on time? Meanwhile, your service was down for 5 dayswhere is the compensation for that? You charge customers instantly, but take no accountability for prolonged outages. Please reverse 117

• 
  Jasneet Singh (@jasneetbhatia) reported 21 minutes ago

  @ACTFibernet Your "Business Broadband" is a scam. 3rd outage in a month. Promised SLA: 2 hours. Actual downtime: 2+ days. Zero accountability, zero comm, zero recovery. Businesses pay for reliability, not excuses. Stop selling business connections if you can't deliver them.

• 
  Roozan Aggarwal (@roozanco) reported 28 minutes ago

  Hi @airtelindia , I am giving up on my Wifi network, please get your device collected in the coming week. Network so bad that I cant raise a ticket for this in your app. PLease share DM link to drop my number to contact further. I have signed up with @ACTFibernet