ACT outages and service status in Dhuburi, Assam

Problems in the last 24 hours in Dhuburi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pradeep Kumar Sahu (@Pradeep64662977) reported 47 seconds ago

  @ACTFibernet Hey Guys, can someone look into the issue and solve it right away? I work is impacted because of no internet. And it is very difficult to wait until morning to get it sorted.

• 
  Suchit Mishra (@SuchitMish35454) reported 2 minutes ago

  @ACTFibernet @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService

• 
  G Dhathu (@Gujjaridatta) reported 3 minutes ago

  @ACTFibernet Hi, one thing you did very fast is service Disconnection ticket raised and it Disconnected with in same day, thanks for that, along with me and 2 other who has connections from same CP box has switched to Airtel. Can you look in to the CP box shifting ticket which is pending

• 
  Najnarin Ujaragan (@vinithepooh) reported 7 minutes ago

  @ACTFibernet It's been 5 days since the internet went down. Can you please provide an actual ETA instead of moving it up by another 12 hours every day when they are due?

• 
  Ajay Verma (@vajay09101988) reported 9 minutes ago

  @ACTFibernet @ACTFibernetHYD if your not providing any solution on this mis-selling I have to escalate the issue on a higher level. I hope you will understand my concern.

• 
  chandu arunarthi (@ArunarthiC34060) reported 10 minutes ago

  @ACTFibernet I have requested for shift connection 5days back and your ETA as per ticket is May 02. Till now no technician contacted me. Your customer care support is pathetic and always say we will address in 24hrs. You guys have very frustrated process.

• 
  Ajay Verma (@vajay09101988) reported 10 minutes ago

  @ACTFibernet You are very smart auto resolved my issue and closed the ticket and charged me the bill of 2200 + for plan change charges but your executive who guided me to change the plan told me this will be includ in next month's bill again mis-selling.@AshwiniVaishnaw @jagograhakjago

• 
  Aspire@live life kingsize (@UD95131533) reported 11 minutes ago

  @ACTFibernet Mymonthly electricity bill waiver of ₹100 was supposed to be processed. Your customer care informed me that it would be resolved within 24–48 hours, but it is still pending. Kindly look into this and resolve it at the earliest. Acc no 101004710659 #ElectricityBill

• 
  iAnamika (@iAnamika_vibes) reported 12 minutes ago

  @ACTFibernet fraud by team, Hey team, I bought ACT fibernet a week ago by paying 3k plus and paid 750 rs for an Amazon Firestick, but it's been 5 days and I haven't gotten it. When I call your team member, they don't pick up, and they didn't even register the request. Customer care says it was registered on May 6th, but I paid on May 3rd. If we don't pay for a single day, there's a disconnection, but it's been 5 days and I haven't gotten a resolution. I need compensation for the delayed days and the Firestick delivered today.

• 
  Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported 13 minutes ago

  @ACTFibernet Iam a customer of beam and act past seens 18 years