ACT outages and service status in Dhuburi, Assam

Problems in the last 24 hours in Dhuburi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  priyankamccall (@priyankamccall) reported 51 seconds ago

  @ACTFibernet I've been trying to raise request for a router upgrade and no one from ACT seems responsible enough to raise service ticket. Pls raise a ticket against the mobile number 9159324567

• 
  Nicebro (@itzdamu) reported 3 minutes ago

  @ACTFibernet My service request number SR10381378872664. Internet is disconnected for more than 24 hours. No response from customer care. Act very poor service

• 
  veerarock (@tangelea) reported 4 minutes ago

  @ACTFibernet How long am I supposed to wait? It’s been nearly 22 hours since I reported the issue, and there’s still no resolution. Every time, the 1st and 2nd ETA are missed, and a new ETA is given. Technician Sravan is not responding to my calls. This is unacceptable.@ACTFibernet

• 
  MOHANA PRIYA (@mohanapriyare) reported 4 minutes ago

  @ACTFibernet Its been one full day you wont complete for today as well.. Such worst service your providing to your customers nowadays check all post here.. This is last month with your connection i wont pay and there 6 families same connection we all disconnect

• 
  akash (@akashb14) reported 4 minutes ago

  @ACTFibernet Your sales team was blowing up my phone non-stop to force the connection. The moment I signed up, the service vanished. Installation promised Friday → postponed to Saturday → now Sunday and still no one has shown up. Work Order: WO101813949828

• 
  MR KAATS (@mr_kaats) reported 8 minutes ago

  SR10381357589504 Request u to cancel my connection. ur connection goes down minimum one or twice every month. Absolutely no response. ur timelines don't matter as u dnt follow them. ur app does not allow to cancel connection. ur app is even worse than ur service. @ACTFibernet

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  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 9 minutes ago

  @ACTFibernet Dear ACT, Do we seriously have technicians for resolving the issues or is it like internet working based on luck of the user ??? As it is like if internet works then it works if it's not working let it be till it works 😔

• 
  Kumar Srinivasan (@kumaranna) reported 16 minutes ago

  @ACTFibernet Pathetic customer service. No one has bothered to contact me yet. You guys are taking the customers for a ride

• 
  Camp David (@campdavid2012ad) reported 16 minutes ago

  My ACT connection have constant connectivity issues and this has been ongoing for some time now, they lure you basis fake promises and leave you stranded,when you call out for help, thier staff are impolite and hurl abuses @ACTFibernet @TRAI @Suhelseth

• 
  P. Ashwat Kumar (@ashwat01) reported 17 minutes ago

  @ACTFibernet SR11081359642054 issue still not resolved. It's more than 24 hours.