ACT outages and service status in Dhuburi, Assam

Problems in the last 24 hours in Dhuburi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Majestic soul (@IMEMYSELF_MK15) reported 2 minutes ago

  @ACTFibernet When you will do so. Your technician donot listen to customer problems and talk with rudeness.

• 
  Shubham Khandelwal (@slskhandelwal) reported 2 minutes ago

  My internet is not working for the last 36 hours and I have already raised the ticket. The concerned guy is not receiving the phone and even blocked our multiple numbers. Kindly resolve it as soon as possible. @ACTFibernet

• 
  Murali Krishnan (மோடியின் குடும்பம்) (@rmurali_k) reported 3 minutes ago

  @ACTFibernet I really frustrated that still the issue has not been solved, however I got a mail that complaint closed.. Modem is blinking green light but no internet connection yet. We are trying to reach your technicians, nobody picking the phone.. Total waste of money and time #PoorService

• 
  Gaurang Trivedi (@trivediGaurang_) reported 7 minutes ago

  @ACTFibernet @ACTFibernetHYD Customer service says your issue will be resolved by tomorrow morning. What kind of service are you providing?

• 
  raju (@rajuchinna300) reported 9 minutes ago

  @ACTFibernetHYD, @ACTFibernet hello, is this a network really, it's been 5 days without having a network, raised issues of no internet, no one contacted for resolution and still suffering. SR10180446074274, no one attended the issue. Can we raise this issue at @consumerforum_.

• 
  1 Million+ (@audiwate) reported 11 minutes ago

  @ACTFibernet Also please help me with the process to terminate the subscription, would like to switch to other vendor.. This will help me save my career… if it’s power outage and net going off makes sense, but Power was up and suddenly Internet goes in the middle of work, is annoying

• 
  Rishabh (@yesbank_victim) reported 13 minutes ago

  @ACTFibernet U really don't care. Do i need 2 be ur customer u 4 u to worry about lives of ur others customers. It's a public electric pole which u r using 2 hang cables & save some metres of it by criss crossing cables across the road Have some humanity and remove the jungle of wire

• 
  सुरेंदर रियाड 🆇 (@suRenDarRiad) reported 14 minutes ago

  @ACTFibernet I want to shift my WiFi, but I am being asked to pay ₹707. The new location is not far; I am just moving it across the road. Airtel Fiber is offering me the same thing for free. I don't want your WiFi anymore. Please come and take your device back. I can get a new @airtelindia connection for ₹1500 for 3 months. Very disappointed with this service.

• 
  deepshi (@deepshi_af) reported 19 minutes ago

  @ACTFibernet such a bad experience. I have been raising the request for shifting of connection. It was supposed to be done yesterday and yet nothing has been done. The customer care is useless as well. They keep pushing for new connection without refunding my old connection money

• 
  Mohammed Sahil Akbar (@94sahil) reported 20 minutes ago

  @ACTFibernet ****** CUSTOMER SERVICE. WiFi is not working for over 20 hours and no technician has been assigned. Multiple calls and everyone disconnects and no one has fixed this yet. Very close to switching. RESOLVE ASAP TICKET SR10280475714804