ACT outages and service status in Dhuburi, Assam

Problems in the last 24 hours in Dhuburi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 1 minute ago

  @ACTFibernet There were service cuts on 8th June and 31 May before today. Why the frequent disruptions?

• 
  Soumil (@Soumil1999) reported 6 minutes ago

  @ACTFibernet It's been over 48 hours since I raised my complaint and there's still zero resolution - only repeated timeline changes with no actual fix. This is unacceptable service. Kindly escalate this immediately and resolve the issue TODAY. #actfibernet #issue #bad_service

• 
  Puttayya Mathapati (@puttayya) reported 7 minutes ago

  @ACTFibernet This is unacceptable. Frequent disconnections, inability to browse, multiple service requests, plan upgrade done, yet no resolution. Every ticket is stuck in "Work in Progress" while customers continue to suffer. Is anyone actually accountable for resolving issues? Immediate intervention required. Enough follow-ups. Enough excuses. #ACTFibernet #CustomerExperience #BroadbandIssues

• 
  SYED SALMAN (@salmantheboxing) reported 8 minutes ago

  @ACTFibernet "New connection installed today but router configuration failed, Wi-Fi name not showing. Ticket raised but no response. Pathetic service on day one!" SR10280744973474

• 
  Sairaj Vijay Bandari (@sairaj_1989) reported 10 minutes ago

  @ACTFibernetHYD @ACTFibernet Act Fiber has become Worst internet service provider, since 2 days we are facing internet connectivity issues & ticket# SR10180795266254 was raised, but till now, no action from ACT fiber & this issue we face every month, it's time to switch from #ACT

• 
  Lᴀᴛʜᴇᴇғ Aʙᴅᴜʟ (@LatheefAbdul13) reported 11 minutes ago

  @ACTFibernetHYD @ACTFibernet What a service from you? My internet has been cutoff since yesterday and no resolution yet. Technicians doesn't call back and thry don't pick calls.

• 
  rahul thakur (@rahulthakur000) reported 12 minutes ago

  @ACTFibernet When are u trying to reach? You and your customer service both are liar and pathetic as usual.

• 
  Sandy (@sandychau17) reported 14 minutes ago

  @ACTFibernet frequent Internet disturbance, horrible service you offer in Delhi . The engineer never visit SR11080762649324 I am switching my plan to @jio_fiber

• 
  nobody (@yudish_dsy) reported 15 minutes ago

  @ACTFibernet there is no network since yesterday noon, my work is affected. The agent who called me yesterday was just trying to reboot rather than finding the exact issue. I want to you act quickly to resolve this issue. SR10380741442584

• 
  Atul Kumar Dugar (@Atul_2206) reported 17 minutes ago

  @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet