ACT outages and service status in Dhuburi, Assam
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Dhuburi, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Dhuburi, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Randeep Singh (@ramansaini) reported@ACTFibernet There is no resolution that has been provided to me . Please re check at your end
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Natarajan Venkat (@natarajanv88) reported@ACTFibernet @ACTFibernet Thanks for the response, but the issue remains unresolved. Service is still suspended despite this being a billing dispute (duplicate OTT charges after plan upgrade) and prior acknowledgment from your support team. Request urgent intervention & restoration.
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Prathmesh Surve (@pra17th04am) reported@ACTFibernet I raised complaint SR10179872550794 yesterday via your helpline (9121212121) and was promised resolution by 6:30PM the same day. It was then pushed to today 10AM, still not resolved. Support is now saying it will be resolved by 9 PM @ACTFibernetHYD
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet again Internet went down it’s not 24 hours yet yesterday seems you guys have fixed the issue now again it went down , can we know exactly what’s going on ?? Day by day service is getting below average
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Narendrababu (@penbabu) reported@ACTFibernet Worst service. Don’t say customer care, say it as customer pain. I will never recommend nor opt for act to any one with immediate effect let me wait for the payment you looted gets consumed. I will also approach consumer forum to take action against you suitably.
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thota sandeep (@Sandeep1Thota) reported@ACTFibernet Hi Team, Just 1 hours back i had a call with act customer care and I got to know another update which is shocking for me is, all these couple of years the power discount is goingto port1 customer but these two years the power to junction box is taking from my flat. This is unfair
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Ami (@ammitas12) reported@ACTFibernet Just acknowledging a msg isn't enough . I don't see any desire to solve the problem. It's a flat msg with zero action. Highly disappointed n questioning my decision to go ahead with you guys.
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Arohan Mathur (@arohanmathur3) reported@ACTFibernet Extremely poor experience. Paid ₹3182 on Apr 16 (Acc: 102798314895), promised installation on Apr 17. Sales exec stopped responding. Multiple unanswered calls + proof available. This is unacceptable. Resolve ASAP or I escalate further.
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Anurag (@anurag_abk) reported@ACTFibernet Even when the issue is as clear as anything, even after ~12 hrs they have not done anything. Pathetic service. I have been assured multiple times to get a call from technician and backend team yet nobody called.
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Sanjay Debnath (@sanjaydebnath86) reported@ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.