ACT outages and service status in Dhuburi, Assam

Problems in the last 24 hours in Dhuburi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ghajinikan (@ChandikanB) reported 2 minutes ago

  Are field technicians completely working in night shifts or avoiding work during customer care hours? Why is there no update for 3 days? Why is the service always scheduled after 7 30 PM and customer care hours close at 7 PM @ACTFibernet

• 
  Justaname (@Chaitali2608) reported 2 minutes ago

  There has been no internet since more than 12 hrs. Service request SR10281258299804 . Please fix ASAP @ACTFibernet

• 
  abhishek sharma (@abhisheku73) reported 4 minutes ago

  @airtelindia you are following the footsteps of your peer @ACTFibernet it's been 3 days of payment and everyday i have been told that it will be installed today.... Why don't you train your people properly to communicate clearly and set the right expectations to the customer...

• 
  Sachit Bhat (@SachitRidesAway) reported 5 minutes ago

  @ACTFibernet EVERYTIME IT RAINS IN BANGALORE, MY INTERNET STOPS WORKING. It has happend more than 5 times now - is there a solution or not. Everytime a guy comes, he says next time this won't happen. But same story. #bangalore and this time too your reply will come after ages.

• 
  Alisha Rahaman Sarkar (@zohrabai) reported 10 minutes ago

  Hello @ACTFibernet, the wifi at our Green Park office has been down since Tuesday morning. It has been impossible to get through to anyone at the company, and we are repeatedly being put on hold. 24 hours later, we still don't have internet. What nonsense is this?

• 
  Yuvaraja (@Yuvanames) reported 11 minutes ago

  @ACTFibernet @ACTFibernet Please provide a proper explanation and resolution. Requesting the National Consumer Helpline (NCH) @nch1915 to kindly intervene and look into this matter. NCH Docket Number: 9760824

• 
  Prajwal P (@theprajwalp3722) reported 13 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 15 minutes ago

  Dear @ACTFibernet , It has been about 24 hrs since I lodged in my complaint for internet issue and it has not been resolved yet. We working people are mostly relied on internet and is this is the service that you are giving us ???

• 
  Patrick.Bateman (@redblue2504) reported 16 minutes ago

  @ACTFibernet I won't be available during installation hours tomorrow due to office commitments. Please look into this and help resolve it at the earliest. @ACTFibernet

• 
  M4h1 (@s1ng4m) reported 23 minutes ago

  @ACTFibernet Still it not fixed I belive your team was bussy figuring out what reasons they can tell to the customer to avoid working ! It's been 3 days my security cameras are not working who is responsible if any theft happens ?