ACT outages and service status in Dhuburi, Assam

Problems in the last 24 hours in Dhuburi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  user636811 (@user21098) reported 4 minutes ago

  @ACTFibernet It’s your task to cancel and refund my entire money back in my bank account if you can’t I will file a complaint and also dispute the payment with credit card company with all the proofs against you. As clearly your team shared wrong info to me to renew and upgrade plan its fraud

• 
  Ankit (@ankit_sahoo397) reported 6 minutes ago

  @ACTFibernet @ACTFibernet Day 6, Still no internet, still no ETA, and now you are ignoring my replies. Is WO101796642411 an actual work order or just a fake number to buy time? Do I need to cancel this and ask for a refund, or is someone actually showing up today?

• 
  Karthik Mukund (@karthik_mukund) reported 7 minutes ago

  @ACTFibernet Timeline for fix has been extended from 1pm to 8pm today. How many times will the timelines get extended? Can you ask ground staff to call me?

• 
  R K Malhotra (@rkmalh1956) reported 14 minutes ago

  @ACTFibernet 19 hours and still not resolved. Your service guys have requested to change router but it seems they are more interested in weekends then serving clients

• 
  ನಿನಾದ | निनाद | Ninaada (@ninaada) reported 15 minutes ago

  @ACTFibernet internet is down since yesterday evening. I have raised ticket SR10279744980184 yesterday itself, but no response or anything yet.

• 
  AS (@AnirbanSarangi) reported 16 minutes ago

  @airtelindia Really appreciate your efforts to give a right coverage but somehow your team is incapable of giving resolution or better service. Switched from @ACTFibernet after five years, of testing your services. But it was my mistake.

• 
  Suresh (@IMSuresh_Dreams) reported 16 minutes ago

  @ACTFibernet there is fibre cable cut issue happening every month now my Internet is down from morning and also slow speed scam selling Internet plans for higher rate but the actual speed we are getting is very low when are you going to address these issues ? Poor service

• 
  user636811 (@user21098) reported 17 minutes ago

  @ACTFibernet Hi, I have not received any proper response and today on a call from your team and they clearly denied the router mentioned earlier and proper support. Hence I have cancelled my plan effective 10-04-26 with act fibernet and will require the entire payment refunded as the plan

• 
  Navin kumar (@Navin_HR) reported 17 minutes ago

  @ACTFibernet i have paid full amount. But received an email due amount rs.442.77 .. i spoke to finance team then only I paid. Why showing due amount pls nullify the amount.. account number: 101669416765 Please refer the phone call I had with finance team Customer care

• 
  Prithviraj (@ghprithviraj) reported 18 minutes ago

  Hey @ACTFibernet The wifi 6 router currently provided has a very inconvenient app in order to manage connected devices. Can you please change my router to something that has a better app? Like the tp-link Deco router with wifi 6 support?