ACT outages and service status in Dhuburi, Assam
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Dhuburi, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Dhuburi, Assam
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Rishi Marwah (@r_marwah1993) reported@ACTFibernet there is no internet since yesterday. We also past the resolution time provided on the ticket. There is no option to escalate. We tried the on call support but no resolution. This is impacting our work from home severely and is highly inconvenient. SR10179974943164
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Neeraj Verma (@NeerajV70007257) reported@ACTFibernet Very poor service. Multiple complaints but no callback. Tickets closed without resolution. Wrong billing & my connection suspended for days. Fix this immediately or I will escalate to Consumer Helpline. Mob: 9910922475 #ACTFibernet #PoorService
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Suresh (@IMSuresh_Dreams) reported@ACTFibernet facing multiple disconnects and slow speed issue this is unacceptable day by day this service is getting very poor my plan is 450Mbbs now I’m getting 1 mbbs speed what’s going in here ?? Why cheating customers in name of fake plans ??
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Maswood Zafar (@MaswoodZ) reported@ACTFibernet pathetic service, no internet for last 2 days, whenever I lodge a complaint ,will have to wait for 24 hours to resolve, today they repaired my net n again it get disconnected within 30 min. Very pathetic
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robinreddy (@robinreddy44) reported@ACTFibernet My service request SR10179910546804 hs bn pnding with no proper action.The assigned person Nikil is not taking any initiative r providng updates from 5 days. This delay is unacceptable. Please escalate a nd resolve this issue immediately. #ACTFibernet #PoorService
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Gautam Bagga (@GautamBagga1) reportedCompletely unacceptable service from @ACTFibernet.No internet since yesterday. Technician promised resolution twice—no show, no response despite 10+ calls, messages & callbacks. Chatbot useless, customer care unreachable. #ACTFibernet #PoorService
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Neeraj Verma (@NeerajV70007257) reported@ACTFibernet @ACTFibernet Connection is now working, but billing issue is still not resolved and no one has contacted me. Why am I being charged incorrect amount? Please correct the bill and arrange a callback urgently. Ticket ID: SR11079916754264 Mob: 9910922475
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SHAMEEM (@SHAMEEMR19) reported@ACTFibernet My wifi service disconnects now and then .The reason in the app shows Rs.200 is due (which was a discount given by you.Kindly help
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kanak prajapati (@polaroid080) reported@ACTFibernet finally able to raise ticket SR10279946371274. They say 5g doesn't work in another room in a rented home too, now even 2g is not working
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Jagyanseni (@SweeTie92083310) reportedNo internet since today; Ticket SR10279909602684 still unresolved. Area outage with repeated delays and no clear update. This is critically affecting my work .Request immediate escalation to senior team and urgent resolution without further delay. @ACTFibernet