ACT outages and service status in Dhuburi, Assam

Problems in the last 24 hours in Dhuburi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Anurag (@anurag_abk) reported 3 minutes ago

  @ACTFibernet This is a very poor service from the @ACTFibernet after wasting 12hrs I am told that we will update you in 24hrs. The issue is that they pay 70Rs to someone a month in area to let them use power for the hub. And that guy left home so no power and no wifi to the whole area.

• 
  Pasupathy VK (@1in1400Million) reported 4 minutes ago

  @natarajanv88 @ACTFibernet They cannot say that. Consumer laws in India still have teeth. Deficiency in service is a worthy enough reason to file a case. Please contact me via DM. I will assist you in getting your case filed. Not just the deposit, but we will see they are imposed a hefty costs for this.

• 
  Sampark Setia (@TheInvisibleH10) reported 7 minutes ago

  @ACTFibernet Pathetic service, no response. Your ACT Fibernet Ticket no: SR11079848672734 has been registered. Our team will ensure fastest possible action

• 
  Brajkishore (@Braj_kishore79) reported 7 minutes ago

  @ACTFibernet how to close Fibernet account on moving out? Can’t find link on app. Plz help out. Have contacted local rep but did not get help.

• 
  Piyush Kumar (@basraniPiyush86) reported 15 minutes ago

  @ACTFibernet @ACTFibernetHYD Internet not working since yesterday evening. SR: SR10179875776094. The promised resolution time has long passed, but there’s still no update or response. Please look into this urgently and restore the connection ASAP.

• 
  Vivek (@Vivek9433554001) reported 16 minutes ago

  @ACTFibernet @ACTFibernet my service is disconnected today and I have no update on the refund for the amount of Rs.945 that I paid on April 2nd. I have been not using internet all these days and asked to disconnect the service. Today internet is disconnected. I request for immediate refund

• 
  Natarajan Venkat (@natarajanv88) reported 16 minutes ago

  @ACTFibernet let me know if you need the call recording where your rep confirming service wont be disrupted and pending due will be waived off. More details on my email to help desk & nodal officer.

• 
  Vishal Kukreja (@Cooltechvishal) reported 18 minutes ago

  @ACTFibernet It was promised by your team and they had given the waiver of ₹230 when recharging again. SR11078752500152 - Service request number. When I am doing the renewal this waiver is not applying on my plan. What the hell is going on here ? Check it from your own records

• 
  Sanjay Debnath (@sanjaydebnath86) reported 22 minutes ago

  @ACTFibernet What's wrong with ACT broadband? Most of the time I have issues. It stopped working today and it has been 1 hour still down We are paying full amount so expecting full service, now a day ACT has become like BSNL, most of the time down.

• 
  Pradip Dabhi (@pradipdabhi) reported 23 minutes ago

  @ACTFibernet Broadband connection outage again for more than 3 hours. I am experiencing this type of outage 2-3 times every month. Not satisfied with the service while students are online preparing for the JEE advanced final exam. Ticket number SR11779914474304.