ACT outages and service status in Dhuburi, Assam

Problems in the last 24 hours in Dhuburi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

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  Uday (@uday9885) reported 4 minutes ago

  @ACTFibernet What patients should I have your coustomer care is abusing total Hyderabad has same issue and hanging calls in mid of conversation is this the way you tackle issues

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  Lakhan (@LakhanINTS) reported 5 minutes ago

  @ACTFibernet Why you are not issuing refund of remaining balance and closing connection. If you cannot give service, then just refund and close. Don't say refund policy and all

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  Prashant's Blog 🖥️ 📝 📱 (@prashant241095) reported 6 minutes ago

  @ACTFibernet is worst Its been more than 2 weeks that i called Customer care to cut extra wire of broadband. You guys asked for 72 hour's time when I called u 2 weeks before. Till yesterday you said same dialogue. If u cant help your Customers then please close your company

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  Dinesh K (@dineshk6) reported 7 minutes ago

  @ACTFibernet, This is the 3rd time of a full-day Internet outage from ACT Broadband in Marathahalli. It always takes 8-10 hours to fix the issue. It's very poor Internet service in a tier 1 city like Bangalore.

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  Gaurav Sachdev (@gauravsachdev79) reported 7 minutes ago

  @ACTFibernet you **** app doesnt work. I used to 5900 every 6 months for internet plan. Now it says 7300 as due. Kindly solve your **** app bugs im not even able to connect to agent there. Clarify about this bill or i will have to file a complaint in consumer court. 101439329428

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  Prabu P (@ImprabuP) reported 11 minutes ago

  @ACTFibernet Worst onboarding experience in Chennai. It's been 3 days since I paid for a new connection, yet installation is still pending. My home already has ACT wiring, but your sales team and field engineers seem completely uncoordinated. Very disappointing for a new customer

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  Dânesh Hussain Zaki (@daneshzaki) reported 12 minutes ago

  @ACTFibernet Thanks for the canned reply bot. You cannot give a permanent fix. Every few days there is a failure. #avoidact #fail Time to look for an alternative

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  𝐵𝑎𝑙𝑒𝑛𝑑𝑢 𝑆ℎ𝑒𝑘ℎ𝑎𝑟 (@iBalenduS) reported 20 minutes ago

  Hello @ACTFibernet @ACTFibernetHYD ! No internet since morning, raised a ticket, it showed there are some issues on your side. Not a single technician followed up, no idea when it will get resolved. I called a technician, explained everything and he can't do anything. HELP!

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  Rahul Sharma (@CARahulSh) reported 21 minutes ago

  @ACTFibernet @FiberAct It's been over a week since I’ve been trying to register a complaint to cancel my subscription as I’m moving to a new location where ACT Fibernet is not available. I still have around 2 months left in my current plan. Kindly refund the proportionate amount along with my remaining cashback balance at the earliest. Requesting your urgent support. Account no: 110792994573

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  Sharma Nitish (@Sharma251993) reported 23 minutes ago

  @ACTFibernet Hi Team, my internet has been down for 3 days. An engineer visited after 2 days but the issue returned within hours. I can't reopen the ticket, and despite repeated calls, no engineer has visited since yesterday. This is affecting my work.