ACT outages and service status in Dhuburi, Assam

Problems in the last 24 hours in Dhuburi, Assam

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dhuburi, Assam and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amit Kumar (@satyiki90) reported 9 minutes ago

  @ACTFibernet @FiberAct What is the status of my connection? Account Number: 102801995313 Issues: 1. Firstly your sales employee updated wrong number on Application. 2. Updated no. not visible to installation person. 3. Called customer care they have no clue of installation

• 
  VISHAL VAIBHAV (@vishalturnal) reported 9 minutes ago

  @ACTFibernet @FiberAct @ACTFibernetHYD What is happening guys? I have never saw this much of negligence from the ACT team. I had raised a relocation request a week back, and still got no response for the same. If you are unable to do it, just return the money back.

• 
  Suchit Mishra (@SuchitMish35454) reported 11 minutes ago

  @ACTFibernet @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService

• 
  Chandrashekar Kumar (@deepashekar1997) reported 14 minutes ago

  @ACTFibernet Did not receive an sms on my phone. The impacted customer has also not received an sms

• 
  Rahul Duraipandian (@sailorahul) reported 19 minutes ago

  @ACTFibernet hi Team, i had taken a new connection last Saturday. The connection worked only for 2 hrs for the past 4 days it is not working. Please resolve it Asap or else refund my money Called n number of times to customer care no resolution

• 
  Rag Ani (@raga1921) reported 21 minutes ago

  @ACTFibernet Well yr reply is too standard to reduce d problem at user end. ACT neither seems to hv a plan to resolve the issue faced nor d intent to address d issues raised. Well such empty apologies are pointless & carry no weight of serious intent to make a customer experience better.

• 
  lalatendu mishra (@lalamishra4) reported 22 minutes ago

  @ACTFibernet I requested a new connection on Sunday and was assured same-day installation. It’s now been nearly 72 hours and no one has contacted me. This is disappointing for a new customer. Please assist urgently. Account No: 101802168769

• 
  Kerensa Sheen (@kerri_cp18) reported 22 minutes ago

  @ACTFibernet @ACT_Issues I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to

• 
  Dr Neemu Hage (@drneemu_hage) reported 24 minutes ago

  @ACTFibernet @ACTFibernet FYI I spoke to a Pawan Kumar who said a technical staff will get back to me at 6 pm when I called at 5:30.He raised a so called PRIORITY internal ticket. No-SR10180155132472. I don’t know what gimmick this is to fool customers but get your **** together!! Seriously!

• 
  ramesh tgo (@ramesh_tgo) reported 24 minutes ago

  @ACTFibernet I have been having persistent disconnections for three months now without any solution. My last ticket was closed without anyone taking a look at it and without my concent. Is this how service is done? SR10380227253644