ACT outages and service status in Dabra, Madhya Pradesh

Problems in the last 24 hours in Dabra, Madhya Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dabra, Madhya Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Satadru Deb (@1400MicroGrams) reported 2 minutes ago

  I never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.

• 
  Yuvaraja (@Yuvanames) reported 9 minutes ago

  @ACTFibernet @ACTFibernet Please provide a proper explanation and resolution. Requesting the National Consumer Helpline (NCH) @nch1915 to kindly intervene and look into this matter. NCH Docket Number: 9760824

• 
  Yuvaraja (@Yuvanames) reported 9 minutes ago

  @ACTFibernet I had requested a disconnection, but the issue is with the way it has been handled. My active paid plan had remaining validity, and I need clarity on the status, settlement of the remaining period, and why it was marked as “CX/HT Permission.”

• 
  'Beer' Grylls! (@mshankars) reported 20 minutes ago

  Dear @ACTFibernet it is so frustrating with your customer service while i ordered for one ACT stream box and keep waiting for it. Same experience while trying to upgrade the router and finally i had to give up.

• 
  S S Chandran (@SSChandran82) reported 25 minutes ago

  @ACTFibernet I requested a callback this morning at 11:00 AM regarding frequent internet issues. Your support executive told, i will receive a call within two hours. It has now been 17:53pm, and I still have not received a call. Still internet issue not resolved.

• 
  Chandramouli Nallambakkam (@CNallambakkam) reported 26 minutes ago

  @ACTFibernet I am calling your support number to make changes and it is asking me to register my mobile number. Do you have any human being who can pick up the damn phone? I don't want to register my mobile or install your app.

• 
  S S Chandran (@SSChandran82) reported 27 minutes ago

  @ACTFibernet The internet is not working, and a ticket (SR10381413634864) has been opened. We are facing too many frequent issues lately and receiving poor support. Please fix this as soon as possible.

• 
  UtdBake21 (@quietsignalhz) reported 29 minutes ago

  @ACTFibernet terrible customer care. Have been on the phone for so long but repeatedly put on hold without even speaking. Is this how you serve your customers? Pay 6 months in advance and this is the result. Moving to a different service provider is the best possible option.

• 
  ashwinu (@ash_winu) reported 29 minutes ago

  @ACTFibernet I’m continuously facing fiber cut issue in this area, every month raising ticket for fix but not seeing proper resolution current no - Fiber Cut SR11481401539554, also hanging cable, App doesn’t support to raise ticket.Thinking to change service,please take action

• 
  M4h1 (@s1ng4m) reported 32 minutes ago

  @ACTFibernet Still it not fixed I belive your team was bussy figuring out what reasons they can tell to the customer to avoid working ! It's been 3 days my security cameras are not working who is responsible if any theft happens ?