ACT outages and service status in Cuddapah, Andhra Pradesh

Problems in the last 24 hours in Cuddapah, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cuddapah, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ManiAC (@HereIsMani13) reported 7 minutes ago

  @ACTFibernet Hi team, I raised a request for relocation with ticket number: SR10381244929734. I raised it around July 20 and we had no support with the reinstallation. I called support and tried chat, but to no avail. If this the support I'll get, I'd better switch to Jio-Fiber.

• 
  Uday 😛 (@Saibrahmam5) reported 7 minutes ago

  @ACTFibernet anyone considering this. save yourself the frustration. Choose @Airtelxstream4 or @jio_fiber instead. Their service and customer support are far more reliable than this pathetic experience.

• 
  Stallionpanda (@saipraneeth1711) reported 7 minutes ago

  @ACTFibernet @ACTFibernetHYD hi team this is my account I’d = 101770371937 and service request is raised from my end SR10181565349554 and I don’t know what was the issue is happening and I am facing Internet issue and become really tough to work at home so kindly provide update

• 
  Himanshu Basoya (@HIMANSHUBASOYA) reported 9 minutes ago

  Hey @ACTFibernet , i had paid for a 6 month plan but looking at your recent support performance i have made my mind to shift to another provider. How do I close my account and get the remaining money back ?

• 
  Maheshwaran R (@MahezwaranR) reported 19 minutes ago

  @ACTFibernet Consent and they charged a bulk amount for this. Then I called the helpdesk to cancel it and even after cancellation a partial amount needs to be paid from my end. Why are you doing like this and why are you asking us to follow up for n no of times. Worst worst worst service

• 
  iYappan kRishnan (@jeeves_k) reported 19 minutes ago

  @ACTFibernet Called many times customer care and still finding issues

• 
  Sravan Kumar Pilla (@casravankp) reported 19 minutes ago

  @ACTFibernet yesterday some of your ppl said they will change some cables and the Internet service wont be effected, now since morning Internet is not working! Your guy is not responding to outr calls!! Rajsed a ticket, your people call regularly to updgarde to new plans +

• 
  Eshwar Arya🇮🇳 (@EshwarAyan786) reported 20 minutes ago

  I lost the patience here. Such a pathetic customer service by @ACTFibernet . I lodged the complaint at 7:40 AM in the mrng and it's still WIP😑. Without any status of what is happening in the backend. It's not for the first time. But for the Nth time #Poorcustomerservice

• 
  karthik alagan (@karthikalagan) reported 22 minutes ago

  The biggest problem isn’t even the outage. It’s the lack of urgency and accountability after the complaint is raised. Ticket raised. ETR provided. Customer waits. Customer follows up. Still no meaningful resolution. @ACTFibernet, customers shouldn’t have to repeatedly chase you

• 
  Sagar Reddy (@sagarreddy) reported 22 minutes ago

  @ACTFibernet Why your ETA to resolve issue is always 24hrs?,what kind of incompetent team you have, we lost internet since yesterday 8 PM, our whole society is facing the issue ,with this kind of mass impact why do you take 24hrs?