ACT outages and service status in Cuddapah, Andhra Pradesh

Problems in the last 24 hours in Cuddapah, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cuddapah, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prajwal P (@theprajwalp3722) reported 15 minutes ago

  @ACTFibernet What a pathetic customer service you guys have. No response since 4-5 days. There’s no actual line which people can call and complain. All calls go through the system and get dropped off. If someone picks up, they say this is not the correct department. OK, fine. If I ask them to transfer to the correct department, they say they can’t, wtf Your internet is good, but customer service is terrible. Please improve.

• 
  RK (@asthanacdri) reported 16 minutes ago

  Hi I have a grevance with ACTfibernet, can you solve my problem @ACTFibernet

• 
  FAIZAL KHAN (@FaizalK11111) reported 20 minutes ago

  @ACTFibernet we are trying to get wifi connection in our gated society,however your representatives say it is not available, may we please request to look into this matter and help with a feasible solution?

• 
  Jothiprakash (@Jothipr42534028) reported 25 minutes ago

  @THE_INDRA_KUMAR @ACTFibernet Very pathetic. All the service providers are like this. I had a very bitter experience with airtel

• 
  Racing Veteran (@RacingVeteran01) reported 25 minutes ago

  @ACTFibernet you guys have the audacity to write that my account is prone to late payments. Show me one payment that was late in the last 6 years. This shows your arrogance. When i write back you guys tell me that you are sending reminder for payment even without understanding the issue. Not a single working customer care number. What kind of services are you clowns running. If i don’t receive a proper response or apology, i will be forced to move out and also influence 30 other connections in my flat to move out of ACT. Get ready

• 
  Bharat (@bvsbrk) reported 29 minutes ago

  @ACTFibernet the internet is down since morning and when I opened a ticket SR10181184558624 the eta to resolve is suddenly tomorrow evening? What kind of utter nonsense is this? How can working professionals do their job with this extremely unreliable network.Totally unacceptable

• 
  abhishek sharma (@abhisheku73) reported 30 minutes ago

  @ACTFibernet your services are getting bad to worse, I am cancelling both my connections as soon as the time is over, can't use a vendor who can't do deliver on time, by the way the ticket number is SR10181065563754

• 
  salahuddin liaz (@salahuddinliaz) reported 30 minutes ago

  @ACTFibernet Dear Mr Srinivasa Rao, Regarding SR10381155623834, SR10381122654499 My complaints are not attended , for the one week I couldn’t run my office , call centre customer executive not responsive to my calls , feeling helpless please try to recifty the issue As soon as

• 
  Lakshminarayanan (@lucksmy) reported 31 minutes ago

  @ACTFibernet It's been more than 24 hours since my internet connection is down and @ACTFibernet is least bothered about rectification. Every 8 hrs timeline is extended on ticket & chatbot only keeps parotting same lines. Gone are the days when act used to respond in a day.

• 
  Jagjit Singh Sikka (@w4rriorSaint) reported 31 minutes ago

  @ACTFibernet Try Talking to your local field manager mr Subhash , no use never pics call, and mr Vijay who last time said sir please call if u face problem, no response from him also after several phone calls