ACT outages and service status in Cuddapah, Andhra Pradesh

Problems in the last 24 hours in Cuddapah, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cuddapah, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nilesh Patel (@NileshP28391464) reported 2 minutes ago

  @ACTFibernet Your ACT Fibernet Ticket no: SR11081500037224 please solve internat issue

• 
  karthik alagan (@karthikalagan) reported 2 minutes ago

  @ACTFibernet — Is this how you treat paying customers? Ticket SR1108149816874 was raised for an internet service issue, with an ETR of 8 Aug, 9:00 PM. Yet customers are left without a working service and expected to keep chasing support for basic resolution.

• 
  ismail baumran (@ismailbinomer) reported 5 minutes ago

  @ACTFibernetHYD @ACTFibernet You don’t have any other engineer to resolve the issue the engineer my ticket is assigned to said won’t be able to come and fix today. Such a shame you give your on IRT and you guys can’t meet it. SR10181485835104 I want this resolved today asap

• 
  prasant sharma (@prashantvats_px) reported 5 minutes ago

  @ACTFibernet @ACTFibernet Please assign this ticket to a anyone so that progress can be initiated. This represents the initial step towards a resolution. Don't. Work with 2G speed in the workd on 5G

• 
  prasant sharma (@prashantvats_px) reported 12 minutes ago

  @ACTFibernet The ETR was initially set for 10 AM today, but the ticket has not yet been assigned. Now ETR is revised to 9 PM. Request u to take immediate action, rather than advising patience. If resolution is not feasible, would appreciate the termination & refund of the associated charges.

• 
  Pramod Halbhagal (@PramodHalbhagal) reported 15 minutes ago

  @ACTFibernet u have one of the worst IVR to connect ur customer care executive. No option to change the plan. Why we need to continue with ACT with such a pathetic service

• 
  Harsh N Patel (@HarshPatel5940) reported 16 minutes ago

  @ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back

• 
  karthik alagan (@karthikalagan) reported 17 minutes ago

  @ACTFibernet — SECOND PUBLIC ESCALATION I raised ticket SR1108149816874 over 2.5 days ago for my internet service issue. ACT committed an ETR of 8 Aug, 9:00 PM. That deadline has passed, and the issue is STILL unresolved. I already raised this publicly yesterday.

• 
  Máhesh (@TweetToMahesh) reported 17 minutes ago

  Though of switching to @ACTFibernet on this Independence day.. Very Horrible Experience with Customer Support.. With offer they mentioned it will take 15 days for installation and ask not to choose offer and felt they thinking Customer are Slave and they all are King.. #Shame

• 
  Raghav (@raghuv_here) reported 18 minutes ago

  @ACTFibernet Internet suspended despite paying my monthly bills on time! support says it's because old Mesh routers weren't picked up, but your team never showed up to collect them. Why punish a paying customer for your logistics failure? Fix this and restore my connection now!