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ACT outages and service status in Cochin, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Cochin, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Cochin, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Cochin, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rvignesh9008
    Vignesh Kumar Ramachandran (@rvignesh9008) reported

    It has been 36+ hours since I raised a complaint about my connection. Still no resolution or clear communication from @ACTFibernet. ​Ticket No: SR10379743678164 Please fix this ASAP.

  • rkmalh1956
    R K Malhotra (@rkmalh1956) reported

    @ACTFibernet Your ACT Fibernet ticket no SR11079755958424 has been reopened. You can track the status using the ACT Fibernet app. Team ACT Above message ticket not closed for more than 24 hours. After years of service from ACT They seem to have become very arrogant . I give up.

  • Tech_Senthil
    Senthil (@Tech_Senthil) reported

    @ACTFibernet Thanks. The issue was explained as loose contact in the DB box- for the nth time. Small issue causes frequent outages.

  • swarnajothips
    Pradeep Swaroop (@swarnajothips) reported

    @ACTFibernet I want you to fix the problem today

  • anurag_abk
    Anurag (@anurag_abk) reported

    @ACTFibernet Even when the issue is as clear as anything, even after ~12 hrs they have not done anything. Pathetic service. I have been assured multiple times to get a call from technician and backend team yet nobody called.

  • IMSuresh_Dreams
    Suresh (@IMSuresh_Dreams) reported

    @ACTFibernet again Internet went down it’s not 24 hours yet yesterday seems you guys have fixed the issue now again it went down , can we know exactly what’s going on ?? Day by day service is getting below average

  • kbkausthubh
    Kausthubh Kayur Balaram (@kbkausthubh) reported

    @ACTFibernet So any update in when i will be able to access my network? The "engineer" named Gurram Sai is not even bother to answer my calls and is instead declining my call great service the tracking shows by 12:00pm would you look at that it is 2pm already 👏🏻👏🏻 great work @ACTFibernet

  • Joy_Akhil21
    Dev_Joy (@Joy_Akhil21) reported

    @ACTFibernet Thank you for the amazing service, because of the great service our whole community is shifting towards another operator.

  • IshanAhmad23
    Ishan Ahmad (@IshanAhmad23) reported

    @ACTFibernet I raised a complaint with Ticket No. SR11079830493484 yesterday and it hasn't been resolved yet without any action or ETA. Kindly resolve the issue at the earliest.

  • Harshav08181997
    Harsha_vardhan.exr (@Harshav08181997) reported

    @ACTFibernet I will explain one thing clearly when the customer is taking ACT service you mentioned that is any issue will occur resolve by 24 hours, after facing the internet issue for 13 days still not resolved, you are saying patience is the matter.