ACT outages and service status in Chittoor, Andhra Pradesh

Problems in the last 24 hours in Chittoor, Andhra Pradesh

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Chittoor, Andhra Pradesh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 3 minutes ago

  @ACTFibernet You honestly don’t regret the inconvenience caused. While you know the cable needs to changed for 500 mbps speed you are shamelessly justifying how many tickets I have raised even though historically tickets are closed without resolution. Don’t jest wrong doing just replace the cable and refund the amount as services of 500 mbps plan was never rendered. Technician who installed new connection knew very well that max speed will be only 100 mbps on old cable and deliberately left it unchanged. Is this the new way of earning money from customers ???

• 
  HAMZA EQUBAL (@EqubalHamza) reported 4 minutes ago

  @ACTFibernet @ACTFibernet please initiate my act disconnection request no one has been addressing my issue since 1 week

• 
  Kerensa Sheen (@kerri_cp18) reported 8 minutes ago

  @ACTFibernet @ACT_Issues I'm really sorry to say this, but your customer service is severely lacking - I've been raising tickets continuously for the last two days, only to be met with delays and resolution of tickets when the issue was not yet seen to

• 
  Chandrashekar Kumar (@deepashekar1997) reported 8 minutes ago

  @ACTFibernet Chatting with the Chat bot on the app is useless. It is saying there is no junction box on the premises. She is your customer.

• 
  Rag Ani (@raga1921) reported 10 minutes ago

  @ACTFibernet , its 3 days u hv nt fixed SR11880109634034. There hv been repeated & frequent failures fr the users in this area. CHECK Yr SR records. #1) Change yr local support teams #2) If fr days u cant hv service uptime, give credit of days to user accounts fr facing B/outs

• 
  Poornima menon (@Poornimamenon10) reported 10 minutes ago

  @ACTFibernet I have been getting calls and explaining the issue over and over again. Can't you just assign one person and get done with this?? Your executives don't even return the call if the call gets disconnected

• 
  K I L L E R V I P E R (@VinodPonduru) reported 12 minutes ago

  @ACTFibernet ETR for yday 9 am to 12 pm and today 1pm but no engineer assigned and no one came then how it will be fixed not happy with the service and issue resolution will message again as you suggested etr today 1pm

• 
  Sarath PS (@sarath_ps_16) reported 14 minutes ago

  @ACTFibernet I am writing to inform you that my internet has been down for over a day, and the issue remains unresolved. Although the ticket estimated a resolution by 7:30 PM on May 6th, I still have no connection. Ticket - SR10380141565434 Looking for your support

• 
  Suchit Mishra (@SuchitMish35454) reported 16 minutes ago

  @ACTFibernet ACTFibernet's Lucknow team is a total failure! 😡 Internet goes down every 2 days. Ground staff is irresponsible, avoids calls, & refuses to provide senior contacts. I want an immediate refund & termination of my connection! #Lucknow #ConsumerCourt #BadService.....

• 
  Sravan (@_sra1_) reported 20 minutes ago

  @ACTFibernet Why does it take 7 working days to change the power source of the junction box? Is this how you handle emergency situations? There is no mechanism to escalate the issue. Utterly disappointing customer service. Complaint No. SR10380208333544.