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ACT outages and service status in Kannur, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kannur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kannur, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • mainakgt
    mainak (@mainakgt) reported

    @ACTFibernet Upgraded the plan to ACT SPRINT MESH one month back. No new router installed and no guidance on OTT. Ac no 102016207270. False promises delivered every time calling ACT customer care. @MIB_India @GoI_MeitY please look into this.

  • abhibansal530
    Abhishek Bansal (@abhibansal530) reported

    @ACTFibernet Either resolve by today or refund my money. I am fed up with your poor support

  • nizamuddin880
    Nizamuddin Hyder (@nizamuddin880) reported

    @ACTFibernet @ACTFibernetHYD No Internet from yesterday SR10180289208004 without fixing the issue you have closed the SR, if the SR is closed where is the connectivity.

  • BalajiSpectat
    Balaji (@BalajiSpectat) reported

    @ACTFibernet Simply seeing ETR in app and changing automatically without any proper status doesnt make any sense. Is it maintainence? Line issues? I need proper update so that I plan and look for alternatives to manage. Expecting proactive customer service communication. #frustatingACT

  • tweets2arun
    ARUN (@tweets2arun) reported

    @ACTFibernet Refund for unused and pending days should be processed to my original payment method. Customer service has been unresponsive, despite promises of a technician contact or visit. #Refund #CustomerService #Payment

  • TFIBUNNY
    Bunny (@TFIBUNNY) reported

    @ACTFibernet @ACTFibernet @ACTFibernetHYD Total 10 hrs Over busy not resolved not responding #poor service #act poor service

  • daburkaatel
    WhySoSerious (@daburkaatel) reported

    @ACTFibernet my connection is not stable, getting lot of issues during office meetings.These issues are not affecting normal internet usage but creating huge problem for office work. Can you help on this?

  • Amitsrivastav79
    Amit (@Amitsrivastav79) reported

    @ACTFibernet, is a 35+ hour downtime the new standard for a premium 300 Mbps connection? My internet has ben down for over 30 hours now (Ticket SR12280373039054, Act:122770994917) Despite paying 6 months in advance, I keep getting generic template replies with an absurd 5 PM ETA

  • CbhSam30259
    Uncle Sam 786 (@CbhSam30259) reported

    Hey @ACTFibernet Hey @ACTFibernet, your employee Padmaja garu assured me that legal incharge Naveen Engolikar would call me “in 2 minutes”and I skipped lunch for this.I waited. No calls. Is making already exhausted customers wait endlessly part of your customer care process now?

  • myselfmaran
    பித்தன் பிதற்றல் (@myselfmaran) reported

    @ACTFibernet I subscribed the entertainment pack at evening 6:30 pm. I informed to support team they told it will be active within 1 hour. Still nothing to activate. Actually your support team working like this way