ACT outages and service status in Kannur, Kerala
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- ACT generated 0 outage signals in the last 24 hours around Kannur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kannur, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Praveen KS (@praveendingu) reported@ACTFibernet 9121212121 Trying to reach this tech team number. They just keep disconnecting the calls from this morning. Pathetic service. SR10381675081242, the previous ticket SLA is breached and now they open a new SR10381687731537 #ACTFibernetpoorservice #InternetDown
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Lucifer (@damagedesigner) reportedBeware of these Scammers who don't value customer service and work for the organisation as Customer Experience Managers @ACTFibernet - check your DM n call back!
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Anku Sharma (@AnkuSha12771848) reported@ACTFibernet My name is Sandeep Sharma. I’m from T Block, Gali No. 4. My internet service has not been working since morning, and the issue is still unresolved. I have my work to attend to, so please look into this urgently and restore the service as soon as possible. Please help
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Code: Pan (@panda_casts) reported@Alpha_4242 @quandalebro @ACTFibernet Honestly act has been pretty good for me. Maybe because we’re Bangalore based or something. They resolved my issue within a day.
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Dânesh Hussain Zaki (@daneshzaki) reported@ACTFibernet 14 hours of outage now. No updates, progress, nothing #actfibernet #fail
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tanuj raj (@tanujrraj) reportedGenuinely impressed by @ACTFibernet today. Left for the office, no internet. Raised a ticket, ETA end of day. Drove back home to attend my meetings, no internet there either. Second ticket. ETA end of day. 100% consist outage across all locations. 👏
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nobody (@yudish_dsy) reported@ACTFibernet SR10381745646584 - day 2 of asking the best support team to resolve my issue which usually takes 4 hours to be solved, it seems once you are an old customer the treatment is different
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suresh (@msr_suresh) reported@ACTFibernet I need a callback to explain the issue in detail. Can you please call me? I called multiple times and raised callback request from escalation desk as well but didn’t get any call yet
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Sanjay Sachdeva (@SanjaySachdeva_) reportedI am not able to activate 3 months spotify subscription provided. Every time customer care executive is raising a new ticket. Provide me solution @ACTFibernet
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Gnaneswar Rao (@rao_gnaneswar) reportedUnacceptable service. 42+ hours of complete outage with zero action taken on my registered complaint. Fix this ASAP or I'm taking this to the National Consumer Helpline @ngh_goi. Ticket ID: SR10781687851424 @ACTFibernet @ACTFibernetSupport