ACT outages and service status in Kannur, Kerala

Problems in the last 24 hours in Kannur, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sahil (@being_sahil07) reported 8 minutes ago

  Hey @ACTFibernet I have raised an issue yesterday of misselling of the product to me I got a call yesterday rather than giving me a solution ur executive was trying to cover the mistake and today I have received the mail that it is resolved need your immediate attention to this

• 
  Sanjay Singh (@sanjayrathore36) reported 9 minutes ago

  @ACTFibernet Worst services in Lucknow .

• 
  MOHANA PRIYA (@mohanapriyare) reported 14 minutes ago

  @ACTFibernet @ACTFibernet the main problem is your technician is not all visiting theplace atelast once planned to switch over to other network this tome and wont pay for this month

• 
  Arijit Majumdar (@Aar_i) reported 14 minutes ago

  @ACTFibernet What you need to do is take some accountability. Your support staff headed by a Mr. Abhishek (who is in charge of South Delhi I assume, n who sits in okhla office) does not have a clear line of communication. The team under him takes huge amounts of time just to note a complaint!

• 
  aalap (@aalaprag) reported 15 minutes ago

  @ACTFibernet you guys suck, was paying for 150 Mbps plan, got 80 Mbps download speed and 3 Mbps upload speed consistent fluctuations around these for the last 2 months, no solutions from the local technicians or customer support. Asked to disconnect, I was assured I’ll get a refund prorated basis (customer service rep said this exact thing), but now they are saying you can’t get a refund. I have already moved to a new carrier. Don’t understand how you guys operate. Give **** speed, don’t resolve the issue and then not giving a refund just because. I am going to raise a complain to consumer court for this.

• 
  karthik (@karthikraoul) reported 18 minutes ago

  @ACTFibernet Hi team, i am seeing in my bill atonal 118 rs for late which happened due to app issue. Could please help me on that

• 
  Nilesh Patel (@NileshP28391464) reported 19 minutes ago

  @ACTFibernet Your ACT Fibernet Ticket no: SR11081500037224 please solve internat issue

• 
  karthik alagan (@karthikalagan) reported 19 minutes ago

  @ACTFibernet — SECOND PUBLIC ESCALATION I raised ticket SR1108149816874 over 2.5 days ago for my internet service issue. ACT committed an ETR of 8 Aug, 9:00 PM. That deadline has passed, and the issue is STILL unresolved. I already raised this publicly yesterday.

• 
  BHAINA (@DeoBhaina) reported 24 minutes ago

  The installation service is very pathetic, while booking Fibernet, they will tell we will install it in same day, After payment they will vanish and for installation not one will come even weeks passed and follow ups. Fraud employees in this company. Careful @ACTFibernet

• 
  prasant sharma (@prashantvats_px) reported 26 minutes ago

  @ACTFibernet @ACTFibernet Please assign this ticket to a anyone so that progress can be initiated. This represents the initial step towards a resolution. Don't. Work with 2G speed in the workd on 5G