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ACT

ACT outages and service status in Kannur, Kerala

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kannur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kannur, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at ACT

ACT is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Sharmasourabh1
    Sourabh Sharma (@Sharmasourabh1) reported

    @ACTFibernet my internet is not working from last 30hrs, already raised case but still not resolved, even no one call me to solve that issue.@ACTFibernet services are poor. Even I advance pay always. Still struggling

  • saliq7_
    Saliq Gowhar (@saliq7_) reported

    @ACTFibernet I do not want your internet anymore, bcz at this point your are just making a fool out of your customer and mocking them. You are wasting our times, and if you have such a ****** support, you shouldnt have scaled your customer base to this scale.

  • MayaRao
    MayaRao (@MayaRao) reported

    ACTFibernet No connection since April 29th. Please expedite repair. Rush extra technical staff because the existing number are overwhelmed and unable to rectify the issue.

  • priyabala22
    Priyanka (@priyabala22) reported

    @ACTFibernet Can you please check with service team. This ticket is a work in progress from April 29th.

  • math031991
    Saurabh Mathur (@math031991) reported

    @ACTFibernet I don’t think you guys need to resolve anything, technician is assigned but not picking the call since morning now it’s more than 30 hours and I am following up but no clue whether is it resolve or not. And customer service is worst.

  • saiprasad5591
    saiprasad (@saiprasad5591) reported

    @ACTFibernet By the way the toll free number is junk. No one responds to escalate and you have not even provided in the app too. That smart way of cost cutting. I will ensure all my friends and families not to opt for ACF fibernet worst service at one door step.

  • drneemu_hage
    Dr Neemu Hage (@drneemu_hage) reported

    @ACTFibernet No resolution or even an attempt to resolve whatsoever

  • Er_Avinashjha
    Avinash jha (@Er_Avinashjha) reported

    @ACTFibernet Internet restored now for request SR10280004314794. Thanks for resolving, but the repeated “24 hrs” updates were frustrating. Hope for better service going forward.

  • Akshay20031025
    Akshay (@Akshay20031025) reported

    @ACTFibernet Hi, It's already been 24 hours and you said it will get resolved but it's still its not resolved and wifi is not working. Why don't you escalate to resolve the issue. Now please confirm finally when will the issue resolve.

  • NeelabjaSinha
    Neel_Gunner (@NeelabjaSinha) reported

    @ACTFibernet Another day has passed. Still the issue is not resolved ! Already sent the details to the field engineer today morning ! How long will it take?