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ACT

ACT outages and service status in Kannur, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kannur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kannur, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • rahulthakur000
    rahul thakur (@rahulthakur000) reported

    @ACTFibernet Until I receive money I won’t give those boxes. Remember that i have read people review how u guys trouble customers for refund. Good condition?? You guys should br ashmed of your service

  • SachitRidesAway
    Sachit Bhat (@SachitRidesAway) reported

    @ACTFibernet just one day, another rain, and again your internet is not working. It's just crazy. I am going yo customer court and will drag you down there.

  • anooj94
    hopeless.doc (@anooj94) reported

    @ACTFibernet But again, the only resolution is paying additional for a data cable to connect the 2 routers. If you are offering such a mesh network, why is it not mentioned on the website nor explained by your salesperson before finalising the purchase?

  • Atul_2206
    Atul Kumar Dugar (@Atul_2206) reported

    @ACTFibernet It has been 3 days without an internet connection, and the lack of communication has been extremely disappointing. Complaint ID: SR10180703898654 Despite raising a complaint, there have been no meaningful updates, no clear explanation of the issue, and no realistic timeline for resolution. Customers should not have to chase support repeatedly just to receive basic information. As a customer on an annual plan, I expect my subscription to be extended for the entire duration of this outage. Paying for a service that has not been delivered is unacceptable. The outage is frustrating enough, but the complete lack of transparency and accountability from ACT Fibernet is even more concerning. I expect an immediate restoration of service and confirmation of compensation for the downtime. #ACTFibernet

  • glass_vote
    KONIDELA (@glass_vote) reported

    @driven_at_home @ACTFibernet @ACTFibernetHYD This is the fourth day I am completely without internet. Your team has given me six false ETRs in four days, and even the ETR promised by your Nodal Officer has lapsed. Your customer service is bottom-tier and deeply frustrating.SR10180665320964

  • trivediGaurang_
    Gaurang Trivedi (@trivediGaurang_) reported

    @ACTFibernet Dear @ACTFibernet do resolve my issue today itself. It's been a long time since I haven't received any response from your team.

  • salmantheboxing
    SYED SALMAN (@salmantheboxing) reported

    @ACTFibernet . It's day 2 and my new connection is still dead. No Wi-Fi name, configuration pending. Is this how you treat new customers? Fix this today or cancel my connection! SR10280744973474

  • ismailbinomer
    ismail baumran (@ismailbinomer) reported

    @ACTFibernet Don’t send this default templates provide proper information of what is going on and why is it taking so much time to fix to have an better understanding of why its taking so much time. You app doesn’t give any proper information of the what is happening with the ticket.

  • INFirstAlways
    IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported

    @ACTFibernet Struggling to connect with your support; today is last day for me to pay the bill; I am not paying unless you provide proper speed; if you want you can terminate it

  • Akveq_
    Abishek K V - SEBI RA (@Akveq_) reported

    Manikonda is a magical area. When there is a power cut, Airtel mobile data stops working and ACT internet stops working randomly 5-10 times a day. We have a power backup, so Wifi should never stop working but for the love of god, I do not understand why Airtel mobile data does not work when there is a power cut. @airtelindia @ACTFibernet