ACT outages and service status in Kannur, Kerala

Problems in the last 24 hours in Kannur, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jayanth K (@JayanthKarri111) reported 3 minutes ago

  Absolute service breach by @ACTFibernet. Internet down for 3+ days, disrupting my work. No technician visited or called despite multiple follow-ups. Need urgent resolution and bill credit! Account: 106782536494 SR: 1068039642664 @ConsumerCourtin @TRAI #InternetDown

• 
  Priyank Rastogi (@_PriyankRastogi) reported 4 minutes ago

  @ACTFibernet Had a pathetic customer onboarding experience. Applied for new fibernet conection. Made 3 months advance payment as per policy. More than 24 hrs passed and no one contacted for installation. Regretting my decision to go with @ACTFibernet Bangalore

• 
  Ananth vedantam (@AnanthVedantam) reported 6 minutes ago

  @ACTFibernet @ACTFibernetHYD You can never learn/improve. This is extensively disappointing to receive such poor service experience from you. Without my knowledge the services are disconnected & I receive an email post the disconnection.Multiple SR,emails,calls & no update/action

• 
  karthik gudala (@KarthikGudala) reported 9 minutes ago

  Disappointed with @ACTFibernet lately. Been a loyal customer for 7 years with limited issues, but the last 2 weeks have been a struggle with slow internet spds. The team only resolves it temporarily when I prompt them. Need a perm fix ASAP. ​Acc No: 101313095979 @TRAI

• 
  Lifeless Jerk (@JerkLifeless) reported 11 minutes ago

  @ACTFibernet It's been two days since the internet went down, and couple of times the ETR has been revised, it just hit the trust I have on ACT, I demand details on why there is a delay as it impacts my work , I see very poor quality service SR10380418918674

• 
  huh! is it me (@Avinash_ganapa) reported 12 minutes ago

  @ACTFibernet This is not the first time it’s happening, either fix it and solve the problem for good, or il proceed with consumer court with entire SR numbers for the last 1 year

• 
  Shyam Sundar (@shyamsundarg) reported 13 minutes ago

  @ACTFibernet Facing outage since 8am today and no one has attended yet. It's been beyond 8 hours now. SR10380457253554 @TRAI

• 
  avijeet kumar (@avidno1) reported 15 minutes ago

  @ACTFibernet @HirdeshPra16612 Like you solved for mine. It's been 36 hrs since the issue has been raised but no resolution yet. You guys are ******* bunch of morons

• 
  anand (@BeardBiceps) reported 15 minutes ago

  @ACTFibernet This is a joke. Are there actual humans managing this account? I asked for a specific timeline, and you gave me the exact same template text. 4 days of waiting for a simple installation. Absolutely pathetic service @ACTFibernet

• 
  Mohammed Sameer (@sameermoh) reported 17 minutes ago

  @ACTFibernet SR10180483914514 is not resolved after the ETR time expires. We have subscribed for work and such disconnections are hampering our services. Please expedite the resolution.