ACT outages and service status in Kannur, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kannur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kannur, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Aman Kumar (@locate_aman) reported@ACTFibernet I cant wait anymore now. 3 days without internet. Either solve my issue today or else take back your connection and give me my refund including 3 days without internet
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niranjan (@niranjanks91) reportedNo resolution for the failed internet connection. And the audacity to say the internet will be restored shortly without providing an ETA. POOR SUPPORT AND PATHETIC SERVICE. @ACTFibernet
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Srijan Majumdar (@Elite_Raven1159) reported@ACTFibernet my internet is inactive for the past 2 days. I have raised 4 separate complaints already, and your field team keeps closing the tickets without a permanent fix. Please assign a senior technician immediately. Account Number: 102724635446
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Sheila Prema Roy (@SheilaPrema) reported@ACTFibernet Could you ask your Customer service people to answer calls, which is a sign of good customer service, and not to ignore customers calls after they have made the payment, please? I know money is important but it's downright disgusting of your CS staff to disregard customers.
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Apurba Sarangi (@ApurbaSarangi) reported@ACTFibernet SR11081759682121 complain registered to ACT on Wednesday evening but not resolved yet. Poor service to customers. @ACTFibernetHYD
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Shiva Prakash (@Shiva_Prakash_M) reportedIt would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility
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JAISHANKAR RAGURAM (@JackeSparrowe) reported@ACTFibernet - I have raised a complaint about internet service outage on 28-Aug-2026 and issue is still open. The issue remains unresolved as on today morning and despite promises from customer service, issue is open. Complaint ID: SR10381779208664
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AK (@akilankg) reported@ACTFibernet @ACTFibernet extended again. 3rd day! You guys can’t even fix the problems within the city limits?
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AK (@akilankg) reported@ACTFibernet It's been 2 days since my internet connection went down. I raised a complaint, but there's no response yet. The ETR keeps getting extended repeatedly. When can I expect the restoration? This is severely impacting my daily business ops. SR10381716733674
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Arijit Majumdar (@Aar_i) reported@ACTFibernet Just to update, Mr. Horilal was thankfully available. It took 2 hours. Definitely better than 50 hours. Although the issue : battery replacement should be done of a proactive basis and NOT based on a complaint. Backup power should be checked periodically and maintained. #basic?