ACT Outage Report in Kannur, State of Kerala
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Kannur, State of Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (64%)
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Wi-fi (19%)
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Total Blackout (12%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Panda_boy
(@sprahatish) reported
@ACTFibernet There is no response from your side. One of my complaint is still open.
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Harinarayanan Kumar
(@Hari_NarayananK) reported
from
Srīperumbūdūr, State of Tamil Nādu
@ACTFibernet Well, you rep just called me and told exact same thing as in the email. Time for Act to change policies so you dont loot customer's money without providing any kind of service. @TRAI not sure if you are monitoring these daylight looting by ISPs
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet Now I spoke to another agent Ms Revati who told me that she can’t take two escalations at the same time. I don’t know what does that mean. Can’t a person have 2 problems at the same time. However she would share my issue with concerned team and they would get back to me tomorrow.
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Vivek Sinha
(@viveksinha_) reported
@ACTFibernet #Bangalore worst service by ACT problem still not solved.
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It’s SK
(@NenuMiSK) reported
@ACTFibernet Please reinstate my service immediately. Or give me refund proportionately. I don’t want your ****** service anyways.
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet Today I had to persistently call the customer care guys again and again while two of the customer care guys, Martin and Pavan dropped the call in the middle. Finally when I spoke to another guy and asked to lodge a complaint against the previous executives
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet Your guys tell me that the finance team at Actfibernet will not be working after 6:00 pm. However the complaints are closed at 7:00 pm which pertains to refund issue and are dealt with finance team.
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet Just spoke to one of your guys Aleem Sk who told me that the refund could not be processed because as per their records ‘customer has shifted to a new place and connection is not feasible at new place’
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Mohak Suri
(@ash_mohak) reported
@ACTFibernet @MustaqPA Issue still there as of 5th Feb... was getting 120-130 ping in many apps and have been getting 250ms + ping in the same apps since around this date.. Issue not present with Airtel Xtreme Fiber at my friend's place... Any ETA as to when this will be fixed?
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M Krishna Chythanya
(@IamKrsn) reported
@ACTFibernet 7 complaints raise till now from the past 20 Days. Still no resolution.