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ACT outages and service status in Kannur, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kannur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kannur, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • vrn_295
    Varun Kumar (@vrn_295) reported

    @ACTFibernet Last time it took you guys 10 days to resolve a simple wiring issue. This time again, it’s more than 30 hours. Your customer care team is being incapable of transferring the call to the escalation team, technician or anyone. Why is escalation team not on thier desk.

  • ryshab07
    ryshab (@ryshab07) reported

    How much longer are customers expected to tolerate this? At this point, just come and take your router back. I’ll switch to a provider that actually delivers the service it promises. This level of service is unacceptable. Fix it—or lose another customer. @ACTFibernet

  • Rajeshmani93
    manikandan (@Rajeshmani93) reported

    @ACTFibernet you have become like a Chinese loan app man from 5th started to mail and keep on getting message . Tomorrow is my due date now I'm getting message tonight you will suspense my account if i didn't pay worst to the core

  • BlueHawks110
    LoneGoat (@BlueHawks110) reported

    Second 48-hour ACT Fibernet outage in less than 3 weeks. The same story again—repeated extensions of the resolution timeline,no response from customer support. Customers pay in advance for reliable service, not repeated disruptions and silence. @ACTFibernet #ACT @ACTFibernetHYD

  • tnwatch1
    tnwatch (@tnwatch1) reported

    @THE_INDRA_KUMAR @ACTFibernet @ACTFibernet nowadays not even attending complaints, Speed also 'dead slow' But 'on-time ' they knock the door with monthly bill

  • GanesanJC
    JC Ganesan 🇮🇳 கணேசன் _ Change Agent (@GanesanJC) reported

    @ACTFibernet Dmed the ticket number. It takes minimum 20 mins to talk to customer service representatives.

  • abhijit_jaiswal
    Abhijit Jaiswal (@abhijit_jaiswal) reported

    @ACTFibernet wifi not working.

  • BaitVishalR
    Vishal Bait (@BaitVishalR) reported

    @ACTFibernet I am using ACT for almost year and I have very good experience with ACT fibernet but recently regarding shift connection I have very bad experience.

  • z1000i4
    Sriram Sridharan (@z1000i4) reported

    @ACTFibernet Your ground team came at 8:30 at night, said that they couldn't even find where this break was and that it would be easier to search at night. Implying that they didn't even bring OTDR metres and relied on VFLs, and of course, still no resolution and we're 84 hours in.

  • YashwanthR28440
    Yashwanth Reddy (@YashwanthR28440) reported

    @ACTFibernetHYD @ACTFibernet Need support, My acc no : 101810362040. There's no one contacting me for installation of the box above my apartment. Atleast give me a contact. Mascheendra reddy is assigned it seems, give his contact. Its been 4 days. Took money for 1 year man