ACT outages and service status in Kannur, Kerala

Problems in the last 24 hours in Kannur, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shivam Garg (@shivamg0902) reported 3 minutes ago

  Hello @ACTFibernet @FiberAct You have the most useless wifi service It's been 5 days since the internet is down and there is 0 action on your end Neither anyone is bothered enough to address the issue nor your engineer is picking up calls. Most useless ISP.

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 4 minutes ago

  @ACTFibernet Quality of service has gone down with weekly broadband internet disruptions. Not acceptable. Need a proper permanent solution #fail #broadband

• 
  yogesh sharma (@Yogesh_mr7) reported 6 minutes ago

  @ACTFibernet your ****** service keeps on getting disconnected is there a permanent fix to this

• 
  Puttayya Mathapati (@puttayya) reported 7 minutes ago

  @ACTFibernet This is unacceptable. Frequent disconnections, inability to browse, multiple service requests, plan upgrade done, yet no resolution. Every ticket is stuck in "Work in Progress" while customers continue to suffer. Is anyone actually accountable for resolving issues? Immediate intervention required. Enough follow-ups. Enough excuses. #ACTFibernet #CustomerExperience #BroadbandIssues

• 
  Lᴀᴛʜᴇᴇғ Aʙᴅᴜʟ (@LatheefAbdul13) reported 8 minutes ago

  @ACTFibernetHYD @ACTFibernet What a service from you? My internet has been cutoff since yesterday and no resolution yet. Technicians doesn't call back and thry don't pick calls.

• 
  vishal heble (@vishalheble) reported 9 minutes ago

  @ACTFibernet Here is the service request SR10280777005304. Internet is not working since yesterday. You must be crazy to not have resolved this for such long time

• 
  प्रत्युष (@Pratyushhhhhhh) reported 12 minutes ago

  @ACTFibernet Please help me upgrade my plan to a Mesh Router setup. I am currently using a 500Mbps plan at 1199+Tax but when I try to upgrade to Mesh router the same price gets updated to 1299+Tax and has to be paid for 6 months in advance. Please call me for discussion

• 
  Ashish Dhaniwala (@thenameashish) reported 12 minutes ago

  @ACTFibernet I have raised a request to shift my wifi box to our newly constructed building but none of your tenchinicans seem to bother to come. My previous SR was also closed promising me that they would shift the box. I have raised an SR again - SR10180632693894 Kindly Help

• 
  Sagar Chaubey 'Aazad' (@sagarchaubey07) reported 21 minutes ago

  @ACTFibernet @daneshzaki @ACTFibernet I have raised a ticket to shift my connection with TICKET ID SR11080671198304 this issue was declared to be resolved by 14 June 2026 but till now nothing has been done I am working without internet since a week my ACT account number is 110777865246 please resolve

• 
  Akhil Malik (@akhilm946) reported 22 minutes ago

  @ACTFibernet SR10280654172624: You might as well escalate this to gods because this is hanging on prayers. Your customer care numbers are now auto disconnecting calls from my registered number but connect fine from another number. I am assuming this is your way of shooing me away