ACT outages and service status in Kannur, Kerala

Problems in the last 24 hours in Kannur, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sailesh Rebba 🇮🇳 (@SaileshRebbaa) reported 5 minutes ago

  @ACTFibernet 1 or 2 days we can understand! This is not inconvenience to me. This is dangerous hazard & inconveniencen to every human life passing this wire! Need super urgent assistance. How can ACT can sit 7 days on this issue?

• 
  Dhurjati somasekhar (@somudhurjati) reported 6 minutes ago

  @ACTFibernet I Have raised multiple requests for sudden internet issues at home, Engineer visiting the site and resolving temporarily and closing the request.

• 
  SUVOBRATA MUKHERJEE (@suvobratam) reported 7 minutes ago

  @ACTFibernet @ActfiberC I am writing to request the immediate resumption of my new connection installation, which was requested on June 27th under the registered mobile number 9874435745. While the installation was initially delayed due to technical feasibility issues

• 
  Racing Veteran (@RacingVeteran01) reported 8 minutes ago

  @ACTFibernet you guys have the audacity to write that my account is prone to late payments. Show me one payment that was late in the last 6 years. This shows your arrogance. When i write back you guys tell me that you are sending reminder for payment even without understanding the issue. Not a single working customer care number. What kind of services are you clowns running. If i don’t receive a proper response or apology, i will be forced to move out and also influence 30 other connections in my flat to move out of ACT. Get ready

• 
  Ravindra (@RavIndra559) reported 15 minutes ago

  @ACTFibernet SR10181019585864 - internet is not working from Saturday. Deadlines are crossed 3 times. How should we work.? @act

• 
  Gaurav Sachdev (@gauravsachdev79) reported 16 minutes ago

  @ACTFibernet you **** app doesnt work. I used to 5900 every 6 months for internet plan. Now it says 7300 as due. Kindly solve your **** app bugs im not even able to connect to agent there. Clarify about this bill or i will have to file a complaint in consumer court. 101439329428

• 
  SUVOBRATA MUKHERJEE (@suvobratam) reported 17 minutes ago

  @ACTFibernet @ActfiberC I kindly ask that you cancel the existing refund ticket and prioritize the installation at my location as soon as possible. All my details are already on file with your team. I look forward to your swift response and confirmation of the technician's visit.

• 
  Vineet Shrestha (@vineetshrestha9) reported 17 minutes ago

  @ACTFibernet @ACTFibernet Technician Akhilesh confirmed the issue would be resolved before 4 PM. It is now 5:30 PM and he is not answering my calls. Why are incorrect ETA being provided? Kindly look into this and expedite the resolution ASAP.

• 
  sanatanadharma (Modiji ka Parivar) (@sanatanadharma1) reported 20 minutes ago

  @ACTFibernet +change mybplan from 400mbps mesh to 150mbps mesh. Yesterday yiur helpline asked me to pay pro-rata for 400mbps upto yesterday and 1100/- which and paid. After payment of over RS.7500/- today you suspended my internet. You are total frauds. I am filing a police complaint

• 
  Sriram Rajaram (@Sriram0508) reported 26 minutes ago

  @ACTFibernet Issue not resolved. Who told you so?