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ACT outages and service status in Kannur, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kannur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kannur, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Cracked_pencil
    Gaurish Rao (@Cracked_pencil) reported

    @ACTFibernet what’s going on with your Internet service? Raised ticket, tried calling consumer care (brainless bot) etc. SR10281119426264 I need this resolved, or help me with refund of the recharge and discontinue service. “Maintenance in your area” is not valid every time.

  • GaneshNataraja5
    Ganesh Natarajan (@GaneshNataraja5) reported

    If it's not resolved, please cancel my plan . I ll go ahead with other fiber net @ACTFibernet

  • vrn_295
    Varun Kumar (@vrn_295) reported

    @ACTFibernet Last time it took you guys 10 days to resolve a simple wiring issue. This time again, it’s more than 30 hours. Your customer care team is being incapable of transferring the call to the escalation team, technician or anyone. Why is escalation team not on thier desk.

  • geek_eyes
    vd (@geek_eyes) reported

    Internt needs to be fixed on priority. Else ppl lose trust and work is affected. Can you guys upgrade your service levels. Or shut down pls SR10281111859624 @ACTFibernet

  • gowtham_cool
    Dr Gowtham Sivaswamy (@gowtham_cool) reported

    @ACTFibernet internet stopped working again after 5 days , reopened the complaint SR10381189222524. Kindly rectify asap, frequent disconnection happening

  • prakashloyaji
    Prakash (@prakashloyaji) reported

    @ACTFibernet Please don't regret the inconvenience provide prompt and reliable service instead Customers expect timely resolution, not repeated apologies or excuses. Kindly ensure the issue is resolved within the committed timeline

  • abhijit_jaiswal
    Abhijit Jaiswal (@abhijit_jaiswal) reported

    @ACTFibernet wifi not working.

  • souravpurohit
    sourav purohit (@souravpurohit) reported

    @ACTFibernet your customer cares inability to help me shift my connection, has made me disconnect my act fibernet . A week passed since i raised a request yet no help provided only fake promises.

  • ramjee_rm
    Ramjee Madina (@ramjee_rm) reported

    @ACTFibernet @ACTFibernet let me know the process for termination of your services. Or else you will see a proper public grievance . The worst support ever seen. You have to pay the penalty for taking the amount upfront and this is big scam.

  • BalajiGopalanCH
    Balaji GOPALAN (@BalajiGopalanCH) reported

    @ACTFibernet Refer: SR10381156811109 Please refer to your response sent yesterday regarding my previous complaint. Once again facing the same network issue. The internet connection is now completely disconnected. ACT Fibernet ticket no SR10381156811109 has been reopened. You can track the status using the ACT Fibernet app. Team ACT