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ACT outages and service status in Kannur, Kerala

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Kannur, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kannur, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • tangelea
    veerarock (@tangelea) reported

    @ACTFibernet How long am I supposed to wait? It’s been nearly 22 hours since I reported the issue, and there’s still no resolution. Every time, the 1st and 2nd ETA are missed, and a new ETA is given. Technician Sravan is not responding to my calls. This is unacceptable.@ACTFibernet

  • HarshPatel5940
    Harsh N Patel (@HarshPatel5940) reported

    @ACTFibernet @ACTFibernetHYD Internet not working Issue pending for more than 1 week. Contacted support, 3 engineers, sales person, team leader & issue manager - no resolution. multiple tickets are being closed without an physical check or asking customer. engineers asking why are you re-opening ticket when internet is clearly not working. This is peak patience, please allow me to contact to an manager or someone who takes care of kellys,kilpauk chennai division... customer care folks just hang up the call, i have proof regarding this. please help or give my money back

  • seeker0321
    Seeker (@seeker0321) reported

    @ACTFibernet @ACTFibernet I called and told support I don't need connection anymore, I'm going with other provider, help me to get my refund ASAP.

  • karthikalagan
    karthik alagan (@karthikalagan) reported

    @ACTFibernet — SECOND PUBLIC ESCALATION I raised ticket SR1108149816874 over 2.5 days ago for my internet service issue. ACT committed an ETR of 8 Aug, 9:00 PM. That deadline has passed, and the issue is STILL unresolved. I already raised this publicly yesterday.

  • MMughilVendhan
    Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported

    Why should customers pay for a service they are not receiving? Restore the connection immediately and compensate us for the downtime. This is completely unacceptable. Learn from @ACTFibernet to respond customers #Jiofails #Jiosucks

  • venkatepm
    Venkat (@venkatepm) reported

    Hi Act sevice is very very worst in my life I paid and got connection for 6+1 from June to December Now app asking pay some amount and disconnected my service @ACTFibernet

  • sanjayrathore36
    Sanjay Singh (@sanjayrathore36) reported

    @ACTFibernet @zomato @letsblinkit Worst services in Lucknow .

  • YogitaS44968288
    Yogita Sharma (@YogitaS44968288) reported

    @ACTFibernet No it never works i raised 2 tickets to change my router no one from your team had addressed it

  • leosign327
    Common Man (@leosign327) reported

    Dear @ACTFibernet please react for service complaint!!!!

  • Vairavan_V
    விவசாயி (@Vairavan_V) reported

    @ACTFibernet Yesterday afternoon connection resumed. Again today morning connection cut. Very good service?? Entire July month no proper internet we used Extend for one month or cancel my account