ACT outages and service status in Kannur, Kerala

Problems in the last 24 hours in Kannur, Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sheila Prema Roy (@SheilaPrema) reported 5 minutes ago

  @ACTFibernet Could you ask your Customer service people to answer calls, which is a sign of good customer service, and not to ignore customers calls after they have made the payment, please? I know money is important but it's downright disgusting of your CS staff to disregard customers.

• 
  Ankit Mohanty (@ankit_amohanty) reported 5 minutes ago

  @ACTFibernet Please act on Complaint No:#SR10281773958775. Kindly initiate a refund

• 
  niranjan (@niranjanks91) reported 5 minutes ago

  No resolution for the failed internet connection. And the audacity to say the internet will be restored shortly without providing an ETA. POOR SUPPORT AND PATHETIC SERVICE. @ACTFibernet

• 
  tanuj raj (@tanujrraj) reported 7 minutes ago

  Genuinely impressed by @ACTFibernet today. Left for the office, no internet. Raised a ticket, ETA end of day. Drove back home to attend my meetings, no internet there either. Second ticket. ETA end of day. 100% consist outage across all locations. 👏

• 
  Deepa Vasudevan (@dvasusg) reported 11 minutes ago

  @ACTFibernet more than 2 days of repeated complaints and internet is not working. My aged parents are tired of calling and registering complaints. ticket number SR10881838631024. This has been going on for months. Can this be escalated pls?

• 
  𝙕𝙞𝙚 🐺 (@mZZieo) reported 13 minutes ago

  This has been extremely frustrating and inconvenient. I’m beginning to feel that I made the wrong choice by selecting your network. Please provide me with a clear update on the installation status and when I can actually expect the connection to be installed. @ACTFibernet 3/3

• 
  Mohammed riyaz ali (@Mohamme16541905) reported 21 minutes ago

  @ACTFibernet Since when you people are working its been a day and issue has not yet resolved. today i have been marked as LOP who is the responsible?? Why every time there is an delay for resolving it. #worstservice #internet #hyderabad

• 
  Tamil Crypto Guy π² (@tamilcryptoguy) reported 21 minutes ago

  @ACTFibernet I strongly suggest you guys think twice before choosing @ACTFibernet. Unstable internet, poor service, and zero urgency in resolving issues. Paying customers deserve better than this. Save yourself the frustration and choose a reliable provider instead. #ACTFibernet

• 
  Ramjee Madina (@ramjee_rm) reported 21 minutes ago

  @ACTFibernet Your representative assured me the issue would be prioritized,resolved, and closed within 3 days. LIt’s been a week.Please stop making excuses and resolve the issue as promised.Please raise another disconnection request without making excuses.I need disconnection req immediately

• 
  Gajendra (@gajendrajena) reported 23 minutes ago

  Dear @ACTFibernet to report a slow internet, why do I need to entertain your chatbot with multiple steps? Your mobile app is useless, just like your customer support and technitians.