ACT outages and service status in Kannur, Kerala
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Kannur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Kannur, Kerala
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Niharika B (@_aloopitika) reported@ACTFibernet The customer care reps do not listen, they just cross talk all the time, the lady who picked my call the last time just didn’t listen to me. When I demanded that I speak to her supervisor, she stalled it first then put me on long hold (to test my patience) only to come back
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Anuamb (@aambasta) reported@ACTFibernet there is no way to escalate a ticket. What’s SLA for a ticket if fiber is broken ? No one yet called or messaged. Ticket no. SR10281616137854 @jagograhakjago
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Stallionpanda (@saipraneeth1711) reported@ACTFibernet @ACTFibernetHYD hi team this is my account I’d = 101770371937 and service request is raised from my end SR10181565349554 and I don’t know what was the issue is happening and I am facing Internet issue and become really tough to work at home so kindly provide update
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prasant sharma (@prashantvats_px) reported@ACTFibernet @ACTFibernet What is your preferred course of action at this time? We have again failed to meet the ETR and change the ETR third time. This marks the second day without internet. Kindly terminate my connection and process a refund for the amount paid.
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Haris (@hahmad71) reportedHi @ACTFibernet raised a shifting request its been 3 days and i only got call once and after that i can not track no support from customer care . SR10281594328104 Its always you just wait for few hours. My work is affected heavily and there is ZERO accountability. Disconnecting
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karthik alagan (@karthikalagan) reported@ACTFibernet — SECOND PUBLIC ESCALATION I raised ticket SR1108149816874 over 2.5 days ago for my internet service issue. ACT committed an ETR of 8 Aug, 9:00 PM. That deadline has passed, and the issue is STILL unresolved. I already raised this publicly yesterday.
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Rugved (@DavidRugved) reported@ACTFibernet Your issue resoution time is very slow SR10281553683704 I just took the connection yesterday and after 6 hours connection is lost Please resolve ASAP
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Abhishek Gattin (@abhishekgattin) reportedHey @airtelindia / @ACTFibernet I have a JioFiber (@JioCare) connection which is not working due to relocation & none of their support channel is helping since last 18 days. I have paid upfront till Jan, 2027 to them. If you will cover that for me, I’ll switch right away. Deal?
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விவசாயி (@Vairavan_V) reported@ACTFibernet Yesterday afternoon connection resumed. Again today morning connection cut. Very good service?? Entire July month no proper internet we used Extend for one month or cancel my account
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Shiva T (@MBDTshiva) reported@karthiktweetzs @ACTFibernet Same issue 🫠