ACT

ACT Outage Report in Kannur, State of Kerala

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Kannur, State of Kerala

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Kannur and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Kannur, State of Kerala 09/07/2024 20:50

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • Praveen_Koti Praveen Koti (@Praveen_Koti) reported

    @ACTFibernet I have left my number, let me see whether there is a change in what you speak on social media and what you claim customer supoort ?

  • CBhattacharji Chetan Bhattacharji (@CBhattacharji) reported

    @ACTFibernet on your app it seems impossible to file a complaint - net’s not working - without giving access to the camera. What’s with that?

  • Punam88830421 Punam (@Punam88830421) reported

    @ACTFibernet With evey complaint, I have seen the support is very poor from your side. No-one tooks customer complaints seriously. Please restore it on urgent.

  • Raj_Mrk Raj Kumar (@Raj_Mrk) reported

    @ACTFibernet Never seen such an useless customer service. You charge customers irrationally excess amount and never respond to their complaints. Better to avoid #ActFibernet.

  • Avsoni15 AS (@Avsoni15) reported

    @ACTFibernet I have ongoing issue from last 2 months now where my speed drop down to less than 1% for the plan which I paid for. Local team at Ahmedabad is not able to fix it till now neither I have any revert from you guys. Now tell me what to do.

  • me_shivaram Shivaram (@me_shivaram) reported

    @ACTFibernet It was resolved in 2 days, which was double the promised. worst part is, no one gave clarity on whats happening. CC Team and you say they would call me but no one called. I just kept waiting, ETA kept going further & I was kept in dark till magically it gets fixed.

  • ManishD30279757 Manish Doshi (@ManishD30279757) reported

    @ACTFibernet Still no call received... Arrange my refund of money which I paid for year..As u people can't solve issues u can only loot us by cheating as my security system is under threat ph7995867936 Vijayawada AP

  • mohdimranpasha Mohd imran (@mohdimranpasha) reported

    @ACTFibernet this is the response from ur company,just a text and a fake assurance to solve my issue solve the issue.I think ur team few more months to look into this.

  • Akshita_Reddy Akshita Reddy (@Akshita_Reddy) reported

    Dear @ACTFibernet, few years ago you had amazing internet connectivity and service that responded immediately, what happened now? The customer care helpline number doesn’t work, can’t register a complaint on app without granting camera access (1/2)

  • Dhanush_babuH Dhanush Babu (@Dhanush_babuH) reported

    Internet is not working since yesterday evening. And your customer care is for no good and I can't connect with them. I m doing WFH. So how long do you expect I should wait for my issue to be resolved and I had to take leave because of you @ACTFibernet