ACT outages and service status in Bhiwāni, Haryana

Problems in the last 24 hours in Bhiwāni, Haryana

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Bhiwāni, Haryana and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pallavi Dutta (@pallavi_dutta1) reported 3 minutes ago

  @ACTFibernet @FiberAct I paid for your connection. No one came to fix the Wifi. Your app says connected and installed. Been following up with your team since 2 days but no response. Can your Cx care pls get better and not be so agentic?

• 
  yogesh sherman (@yogeshsherman) reported 3 minutes ago

  @ACTFibernet So your fibre has issue that's what was told, and resolution would take end of the day but you charge customer for full day

• 
  Sheila Prema Roy (@SheilaPrema) reported 4 minutes ago

  @ACTFibernet Could you ask your Customer service people to answer calls, which is a sign of good customer service, and not to ignore customers calls after they have made the payment, please? I know money is important but it's downright disgusting of your CS staff to disregard customers.

• 
  JAISHANKAR RAGURAM (@JackeSparrowe) reported 5 minutes ago

  @ACTFibernet Hi @ACTFibernet team, Issue is yet to be resolved

• 
  ⎯⎯꯭̎𝆬♡꯭꯭〬𝐀𝐥꯭є𝐱꯭⃖ ⃪꯭⸼꯭꯭🤍꯭̽⎯᪵⎯ (@Ajitkum99927321) reported 14 minutes ago

  @ACTFibernet @ACTFibernet You have no idea how much trouble I’m facing because of this. If your service wasn’t available, I would have gone with another company. But you took my payment, completed KYC, and now you’re not even processing my refund. Please resolve this immediately.

• 
  AK (@akilankg) reported 17 minutes ago

  @ACTFibernet It's been 2 days since my internet connection went down. I raised a complaint, but there's no response yet. The ETR keeps getting extended repeatedly. When can I expect the restoration? This is severely impacting my daily business ops. SR10381716733674

• 
  s19hubham (@s19hubham) reported 18 minutes ago

  Hi @ACTFibernet - since there is a box installed in my house which uses electricity, the technician mentioned the units consumed for that will be refunded to me in my ACT bill. But that has not been adjusted. Can you please check and help? Account no 110806926073.

• 
  eva (@evabuilds) reported 20 minutes ago

  and we are back within a month, raised a req, wifi not working since more than 8+ hours now. raised multiple reqs, tried calling your folks but their phone is always busy. @ACTFibernet won't let me work calmly i guess

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 23 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility

• 
  Shiva Prakash (@Shiva_Prakash_M) reported 23 minutes ago

  It would really be helpful if @ACTFibernet can implement ways to select the location of new connection on the website and feasibility is known immediately rather than having your CC Exec call back to take the link and or the customer calling back to find the feasibility