ACT outages and service status in Badlapur, Maharashtra

Problems in the last 24 hours in Badlapur, Maharashtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Badlapur, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tushar Agarwal (@TusharAgar4860) reported 4 minutes ago

  @ACTFibernet Team again it went off. It cannot keep happening regualrly like this. Is there not a permanent solution? Else refund

• 
  ThinkWithPrashant (@Pro_ShantTweets) reported 5 minutes ago

  @ACTFibernet What’s the point of paying a premium for your service if, when it matters most, the support is nowhere to be found? It’s been over 2 hours since I raised a ticket, and I haven’t received any response or update. This level of customer support is extremely disappointing. Please resolve this issue urgently.

• 
  Dibyajyoti Panda (@dibyapanda7) reported 7 minutes ago

  @ACTFibernet after so many follow up with service request id SR10280864280114. When trying to get update on above issue customer support team putting on hold and later disconnect on their own. If my issue couldn't be resolved the say upfront. Ghosting is not ethical

• 
  Unfiltered Pahadi (@sidhePaHadseee) reported 8 minutes ago

  @ACT_Issues @ACTFibernet Continuous internet outages. This morning, the electricity department cut the internet cables. All service providers had to replace the wires. Your service is pathetic despite 100 calls, you still don’t have the time and manpower to resolve the issue.

• 
  lokanath das (@lokanathdas1) reported 9 minutes ago

  @ACTFibernetHYD @ACTFibernet from last 1 week, it's really frausturating to see useless service provided by you. Every day connection are getting disconnect issue. Every day some maintenance. Absolutely disaster service by Act. Check DM

• 
  vishal heble (@vishalheble) reported 10 minutes ago

  @ACTFibernet Here is the service request SR10280777005304. Internet is not working since yesterday. You must be crazy to not have resolved this for such long time

• 
  Star antey rebel yera 👊😎 (@Saikrishna0079) reported 11 minutes ago

  Pathetic customer service @ACTFibernet

• 
  Manish Kumar (@Jadeja_manish25) reported 15 minutes ago

  I'm tired of the constant excuses from the ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. @ACTFibernet

• 
  pramodhvittal (@pramodhvittal) reported 15 minutes ago

  Dear Actfiber: if you can’t follow up with smooth and timely installation process, don’t sell. Had a pathetic experience recently. I was using Jio Fiber and was disappointed with their customer care so decided to switch. Contacted Act and sales executive was behind me for docs and payment. Assured me that he will try for installation next day. After payment he went incommunicado. Didn’t take my calls nor responded to my msgs. Standard window of 48 hours also expired. After 96 hours got a call for installation. In the meantime , I booked Airtel and got it installed the very next day promptly. Thanks ACT for saving the agony of being your customer. If metro like chennai has this service levels, god help other tier 2 places. @ACTFibernet @FiberAct

• 
  Sriku P (@SrikuP93) reported 16 minutes ago

  @ACTFibernet Just checked, THERE IS NO CONNECTIVITY YET!!!! I HAVE RECEIVED NO RESPONSE FROM YOUR SIDE... ESCALATE THIS ISSUE! @ACTFibernet it is CAUSING A LOT OF INCONVENIENCE AND MAKING IT DIFFICULT TO WORK!! WHERE IS THE UPDATE?