ACT outages and service status in Badlapur, Maharashtra
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Full Outage Map
- ACT generated 0 outage signals in the last 24 hours around Badlapur, including 0 direct reports.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Problems in the last 24 hours in Badlapur, Maharashtra
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Badlapur, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Saran Kumar (@sarankumars) reported@ACTFibernet For the past one week it has been repetitive issues with my internet connection. Ref ticket no. SR10881447523214. If this persists iam switching over to different ISP. Rectify this permanently else iam not going to continue your connection.
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karthik alagan (@karthikalagan) reported@ACTFibernet This is particularly disappointing because your own stated objective is to “set new benchmarks for customer care” and provide a “delightful experience” to customers.
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Mridul Modi 🔆 (@mridulmodii) reported3 days passed & I have not received resolution for SRN: SR11881600418798 @ACTFibernet
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Kiran Goli (@kirankumargoli) reported@ACTFibernet I had shared the requested details. However I would like to know why there is no facility to talk to a customer service representative?
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{{ RP }} (@KossLeBoss) reportedI’m escalating here because every other avenue I have tried has failed. Please understand the seriousness of this ticket, take ownership, and help get this resolved immediately. @ACTFibernet
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Agnidipta Hom Roy (@agnidipta_AHR) reported@ACTFibernet @DoT_India Other than that customer priority is your last option is what I understood, when I needed the internet connection the most, you people don't even care and you're asking me to wait for so long. Even the days you fail to provide service, you should refund our money, which you don't
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Mughil Vendhan (Mambatti Kudumbam 💛) (@MMughilVendhan) reported@JioCare @JioCare I’m completely disappointed with JioFiber. 56+ hrs without internet and your useless support system still hasn’t restored my connection. Learn from @ACTFibernet they address failures within 24hrs, if unresolved, extend the plan for the outage period. That’s cust. service
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Bharath Kumar (@Bharath__badass) reported@ACTFibernet @ACTFibernetHYD Providing a customer with the wrong router and then when complaining for irregular net speed connectivity you guys suggest different plans as a marketing stint for us to waste money. What kinda scam are you guys running?
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karthik alagan (@karthikalagan) reported@ACTFibernet — Is this how you treat paying customers? Ticket SR1108149816874 was raised for an internet service issue, with an ETR of 8 Aug, 9:00 PM. Yet customers are left without a working service and expected to keep chasing support for basic resolution.
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Dinesh (@dineshrtvt) reported@ACTFibernet @ACTFibernet what’s the ETA for completing this reconnection, I still face rudeness from customer support in order to connect with escalation team