ACT outages and service status in Badlapur, Maharashtra

Problems in the last 24 hours in Badlapur, Maharashtra

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Badlapur, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  MJ (@MJ_199318) reported 4 minutes ago

  @ACTFibernet Despite full payment made 10 days ago, your failure to install the router and activate services amounts to gross deficiency in service and unfair trade practice. Take notice that the installation should be completed within 24 hours, #ConsumerRights #ACTFibernet

• 
  saravanan s (@ssaravananmechg) reported 5 minutes ago

  @ACTFibernet I have raised disconnection request 2 times but your side not initiated any action.what you think about the customer? What ever you do on your wish?...@DoT_India @TRAI .least bothered about customer...

• 
  MJ (@MJ_199318) reported 6 minutes ago

  @ACTFibernet Such delay constitutes deficiency in service. Kindly ensure immediate resolution, failing which I will be constrained to initiate appropriate legal action and seek refund with compensation. #ACTFibernet #ConsumerRights

• 
  Prabu P (@ImprabuP) reported 11 minutes ago

  @ACTFibernet Worst onboarding experience in Chennai. It's been 3 days since I paid for a new connection, yet installation is still pending. My home already has ACT wiring, but your sales team and field engineers seem completely uncoordinated. Very disappointing for a new customer

• 
  MANOJ K. GOYAL (@MANOJGOYAL_2019) reported 12 minutes ago

  @ACTFibernet #actfibernet Kind Attention: ACT Fibernet, Our internet connection has been down since this morning. We have already registered a complaint and contacted your customer care multiple times, but there has been no response or resolution. This prolonged service disruption is causing serious inconvenience. We request you to restore our internet connection immediately and resolve the issue without any further delay. If this matter is not addressed urgently, we will be left with no option but to escalate the issue and take appropriate action with the concerned regulatory authorities. Complaint Details: A service request has been raised with reference number SR10181017616324. Someone from our team will contact you soon.

• 
  Raghu (@raghu42tweets) reported 13 minutes ago

  No Internet for more than 15 hours. ETR keeps changing. No one to contact. No update. The WORST customer care! No responsibility and accountability. @ACTFibernet

• 
  LoneGoat (@BlueHawks110) reported 14 minutes ago

  @ACTFibernet My internet has been down since yesterday evening. Despite raising a ticket immediately, it has been over 24 hours with no resolution . I've faced a similar 36+ hour delay before. Is this the level of service customers should expect? #ACTFibernet #Hyderabad

• 
  R (@airnoforce) reported 15 minutes ago

  @ACTFibernet Your customer care representative cut the call without even helping me...

• 
  Sharath (@thisissharath) reported 15 minutes ago

  @ACTFibernet Please ensure that you get me a resolution today. I can’t operate like this for five days. You are forcing me to reconsider the decision of staying with ACT.

• 
  Madhav Vasanth (@tisismadhav) reported 16 minutes ago

  @ACTFibernet Please stop assigning my complaints to the same technician gokul and have a senior engineer inspect the issue. This experience has completely ruined my confidence in ACT’s customer service. ACT Account: 103748970135,