ACT outages and service status in Avalūrpet, Tamil Nadu

Problems in the last 24 hours in Avalūrpet, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Avalūrpet, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Javid (@zaveedN) reported 1 minute ago

  @ACTFibernet no internet from the past 48 hrs ? No resolution ? When is it going to be resolved? Ticket resolution time keeps changing and your customer service is worst than a robot answering questions.

• 
  Sachin Gogia (@runthusiast) reported 2 minutes ago

  @ACTFibernet - You need to get your ACT together. You have been making false promises openly, whereas the ground truth is that no one cares. On May 29th, I paid you for a plan change to convert to a 6-month plan, which comes with mesh routers. No updates yet! The service request you logged doesn’t even show up in my account. 🤔

• 
  Gaurav Sachdev (@gauravsachdev79) reported 2 minutes ago

  @ACTFibernet you **** app doesnt work. I used to 5900 every 6 months for internet plan. Now it says 7300 as due. Kindly solve your **** app bugs im not even able to connect to agent there. Clarify about this bill or i will have to file a complaint in consumer court. 101439329428

• 
  Ruchi (@_4Ruffle) reported 2 minutes ago

  @ACTFibernet That’s pretty smart I see. Well you closed the earlier ticket cause it had 10AM eta. New ticket got 2pM next day so you get more time. I have already lost entire day worth of it, reopened the closed ticket. Why no resolution or follow up yet.

• 
  Priyanka Mishra (@mishrap276) reported 5 minutes ago

  @ACTFibernet @ACTFibernet kindly assist ASAP, while giving the new connection the team will call 1000 times, while assisting during the process what happens to the same team? My new house has terrible network issues. Please arrange a call ASAP.

• 
  Manish Kumar (@Jadeja_manish25) reported 6 minutes ago

  @ACTFibernet Internet is down at my flat since last two days. The technician seems to be "chalta hai" type if he doesn't even know what the issue is and that he couldn't fix. Your customer care team is there to simply apologise and do nothing😕 Ticket no: SR10281007414784

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 9 minutes ago

  @ACTFibernet 17 hours of Internet outage - not acceptable in this day and age #fail

• 
  Saroooooo🧡🫰🏼 (@Missamma_019) reported 10 minutes ago

  Hi @ACTFibernet, I recharged for a 1-year plan, but due to a cable issue from your end, my Wi-Fi was unavailable for nearly 3 months. Since the issue was on your side, kindly extend my plan by 3 months or provide appropriate compensation. Please look into this.

• 
  Pankaj Dewangan (@dewa_pankaj) reported 11 minutes ago

  @ACTFibernet I've already raised a support ticket. My work has come to a complete standstill because my router needs to be configured properly. Could you please assign a technician on priority? This is impacting my work, and I'd really appreciate an urgent resolution. Thank you.

• 
  Dinesh K (@dineshk6) reported 12 minutes ago

  @ACTFibernet, This is the 3rd time of a full-day Internet outage from ACT Broadband in Marathahalli. It always takes 8-10 hours to fix the issue. It's very poor Internet service in a tier 1 city like Bangalore.