ACT Outage Report in Agartala, West Tripura, Tripura
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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Agartala, Tripura
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Agartala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (15%)
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E-mail (4%)
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TV (1%)
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Phone (%)
Community Discussion
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ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Jyoti Nitcherla
(@jyoti_nitcherla) reported
@ACTFibernet I raised a request on 30-Jun-2025 to upgrade my plan from Smart Max 799 Monthly plan to Smart Mesh 6 Months plan and I also made a payment on same day. But i do not see any progress in this regard. Also app doesn’t show the service request for tracking.
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Hariharan
(@HariharanAiyer) reported
@ACTFibernet Hi @ACTFibernet There is no progress. My connection is still down. Your ETR was 8pm last night. How do you plan to resolve this?
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Arvind Reddy
(@Areddy207) reported
@ACTFibernet Even your customer service call centre is wrost…you can’t even answer what is the problem in our area & more over you guys are hanging up the call 🤬😡
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मार्गबन्धु श्रीधर:
(@EkanAnekan) reported
@ACTFibernet Will ACT resolve the issue or should I approach TRAI or National consumer forum?
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मार्गबन्धु श्रीधर:
(@EkanAnekan) reported
@ACTFibernet just finished speaking with your customer service rep Tejashri, and spent over 30 minutes trying to explain the issue. Despite my efforts, the responses remained generic—'sorry', 'will escalate', and 'a new ticket has been opened'—with no clarity on what’s actually wrong. 1/2
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Gunaseelan Saravanan
(@GunaseelanSara1) reported
@ACTFibernet @ACTFibernet It's already been 2 days without any update and it's completely down...
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मार्गबन्धु श्रीधर:
(@EkanAnekan) reported
@ACTFibernet What is the status of my open ticket? I tried reaching your billing At least 5 times - each time they put the call on hold and then play recorded msg that “ reps busy and will call back shorty”.? Please see below msg from ACT. G But NEVER ONCE I received the call back1/2
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Naveen Sakthivel
(@naveen_robotics) reported
@ACTFibernet It’s been 1 week since I raised a ticket, still no technician call. Called customer care 4 times, each time promised “1 more hour.” Nothing done yet. Please escalate immediately. #ACTFibernet #CustomerSupport
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radha krishna
(@Hard_One03) reported
@ACTFibernet Hi @ACTFibernet, I’ve waited for several days with no resolution, and the inconvenience has caused significant loss to my work. It’s disappointing that a leading ISP struggles to handle technical issues promptly.
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Raspy Stentorian
(@raspystentorian) reported
You don't understand ****** *** "automated service" chatbot **** until you have @ACTFibernet have an issue and try to raise an issue Rolling resolution times and a ****** *** chatbot that just vomits the ticket number ****** service and wouldn't recommend to anyone