ACT outages and service status in Agartala, Tripura

Problems in the last 24 hours in Agartala, Tripura

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Agartala, Tripura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Surajit Mitra (@Surajit14) reported 2 minutes ago

  @ACTFibernet This has become a regular affair. I have very little confidence of absolute solution.

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  VJ Saravana SP (@vsivasaran008) reported 6 minutes ago

  Are @ACTFibernet is working? App even not working and poor speed and customer service! Not even able to talk to a customer executive through app! Worst service ever!

• 
  Bala Raghavan (@shabadkichot) reported 7 minutes ago

  The @ACTFibernet @ACTFibernetHYD scam continues. Terrible service. They seem to use sub par tech. If you're reading this please don't get an act subscription. We raised a ticket it takes almost a week and then in a week it goes kaput! #badservice #actfibernet #internetscam

• 
  Manish Aggarwal (@ManishAggarwa11) reported 12 minutes ago

  @ACTFibernet Company is playing with the sentiments and relationship with customers. Also, they are playing with their own policies and misguiding customer to forcibly recovering money from customers

• 
  Manisha Sharma (@ManiManisha) reported 13 minutes ago

  @ACTFibernet It’s been 15 days since I paid for a 6-month plan upgrade, yet neither my plan has been upgraded nor have I received the promised routers. I’m calling support daily and only hear “tomorrow.” How long should a customer keep chasing after paying in full?

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  Sailesh Damani (@sailesh_damani) reported 15 minutes ago

  @ACTFibernet ACCOUNT No : 102015011772 I had opted for 3 months billing only for router. It should be back to monthly billing now. I am getting notifications that it will be 3 months billing. This is not acceptable. When I try to raise an issue via your bot it is not working

• 
  Viresh Uberoy (@viresh_uberoy) reported 15 minutes ago

  @ACTFibernet it’s been 5 days since I raised a relocation request, and your technician hasn’t visited nor is he picking up my calls. I’ve been waiting since he’d said he’d be here today morning, and even after making repeated calls to your customer care, no resolution. Pathetic

• 
  _DrauGr (@_DrauxGr) reported 20 minutes ago

  Unable to login with mobile number even though it's valid.please help @ACTFibernet

• 
  VISHAL TEWARY (@SAMARTHTEWARY) reported 20 minutes ago

  No internet for over 24 hours. Raised Ticket #SR 11981697768914 but zero response or technician visit. Pathetic after-sales service. Resolve this immediately. Account ID 119521760486 @ACTFibernet". @ACTFibernet

• 
  Akriti Bajaj (@AkritiBajaj) reported 21 minutes ago

  @ACTFibernet I paid for activation of my internet plans almost 2 wks ago, but service is still not installed. Technician visited once, customer care has been unhelpful, and not responding despite assurances. This is unacceptable. Resolve immediately!