ACT outages and service status in Agartala, Tripura

Problems in the last 24 hours in Agartala, Tripura

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Agartala, Tripura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Maninder SinghBhatia (@ManinderSb1) reported 2 minutes ago

  Your Service request SR10181547676634 is expected to be resolved by 12-Aug 00 @ACTFibernet @ACTFibernetHYD I told you guys i need a resolution at earliest , very bad service. Issue can be fixed within 10 minutes. I am a 15 yrs old cx. Time to switch to @JioCare Help

• 
  Arijit Majumdar (@Aar_i) reported 2 minutes ago

  @ACTFibernet What you need to do is take some accountability. Your support staff headed by a Mr. Abhishek (who is in charge of South Delhi I assume, n who sits in okhla office) does not have a clear line of communication. The team under him takes huge amounts of time just to note a complaint!

• 
  Niharika B (@_aloopitika) reported 3 minutes ago

  @ACTFibernet Ok, please train your customer care people! Everytime a customer can’t tweet problems to get a solution.

• 
  Praveen KS (@praveendingu) reported 7 minutes ago

  @ACTFibernet Poor internet service again! despite paying for a premium plan. Really disappointing @ACTFibernet #ACTFibernetpoorservice #InternetDown

• 
  Abhishek Gattin (@abhishekgattin) reported 8 minutes ago

  Hey @airtelindia / @ACTFibernet I have a JioFiber (@JioCare) connection which is not working due to relocation & none of their support channel is helping since last 18 days. I have paid upfront till Jan, 2027 to them. If you will cover that for me, I’ll switch right away. Deal?

• 
  Sridhar Joshi (@brahmmajoshi) reported 9 minutes ago

  @ACTFibernet It is a torture to traverse your IVR and reach a human agent. And another torture repeating the entire story again and again. Please resolve my connection issue asap.

• 
  Swathi Rao (@srfrndz4evr) reported 12 minutes ago

  @ACTFibernet Unhappy with the recent service. Have been your customer for past 6 -8 years never faced any issues. Bill due date is 1September n I get messages every hour, everyday. It’s an harassment.

• 
  Abishek R Srikaanth (@abishekrsr) reported 15 minutes ago

  @ACTFibernet live in a community of 300 houses and majority of them use ACT here. Even with a power backup in each house, when there is a power cut, the internet drops for about 5 mins and get restored, the same happens when the power is restored. Can someone help? Don't think your control power backup works properly.

• 
  Preeti Singh (@PreetiLata4) reported 15 minutes ago

  @rvaidyanth @ACTFibernet @ACTFibernet your services are so bad. Why isnt there an option to connect to an agent ? Pissed off

• 
  🇮🇳Pulak Chaturvedi🇮🇳 (@PulakChatu54122) reported 18 minutes ago

  @ACTFibernet Seems you guys only had to turn the switch back on! The issue got resolved less than 5 mins after your response on x and via mail. Unfortunate that I had to wait 40+hours in the National capital for broadband to be restored. Messaged u my registered mobile no.. @TRAI