ACT outages and service status in Agartala, Tripura

Problems in the last 24 hours in Agartala, Tripura

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Agartala, Tripura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Padappadi Elaniswami (@PESTAMlLNADU) reported 6 minutes ago

  ACT cheap and enga neraya per sonanga nu athu podalam nu pathen..rendu per call pani enquiry pananga.. plan lam choose pani book panidalam nu 3 vaati call panen..rendu perum edukala👎👎 Booked Airtel Xtsream after that U lost a customer because of your poor cus care @ACTFibernet

• 
  Pallavi Dutta (@pallavi_dutta1) reported 7 minutes ago

  @ACTFibernet @FiberAct I paid for your connection. No one came to fix the Wifi. Your app says connected and installed. Been following up with your team since 2 days but no response. Can your Cx care pls get better and not be so agentic?

• 
  s19hubham (@s19hubham) reported 7 minutes ago

  Hi @ACTFibernet - since there is a box installed in my house which uses electricity, the technician mentioned the units consumed for that will be refunded to me in my ACT bill. But that has not been adjusted. Can you please check and help? Account no 110806926073.

• 
  VJ Saravana SP (@vsivasaran008) reported 8 minutes ago

  Are @ACTFibernet is working? App even not working and poor speed and customer service! Not even able to talk to a customer executive through app! Worst service ever!

• 
  nobody (@yudish_dsy) reported 8 minutes ago

  @ACTFibernet SR10381745646584 - day 2 of asking the best support team to resolve my issue which usually takes 4 hours to be solved, it seems once you are an old customer the treatment is different

• 
  Muthu Anand (@kingindnorth12) reported 11 minutes ago

  @ACTFibernet The worst part is when contacted the @ACTFibernet customer care number they didn't even tell me what the actual issue is and why my internet is not working since Tuesday

• 
  Trivikram Cheedella (@3vikram18) reported 17 minutes ago

  Hey ActFibernet, Your message said the downtime is 7am to 9am and it's 11:30 am with no sign of internet. Can you help? You app, your customer care are of not much help. And don't ask me to restart my router... I have already done that. @ACTFibernetHYD

• 
  chinnikrishnan (@vchinnikrishnan) reported 17 minutes ago

  @ACTFibernet Internet access was down for more than 7 days severely disrupting our work Please let me know the process for claiming 7 days discount on my monthly charges

• 
  Victor Emmanuel 👑 (@VictorEmmanuelN) reported 18 minutes ago

  @ACTFibernet I think before you can fix this @jio_fiber can install a new connection!

• 
  tanuj raj (@tanujrraj) reported 19 minutes ago

  Genuinely impressed by @ACTFibernet today. Left for the office, no internet. Raised a ticket, ETA end of day. Drove back home to attend my meetings, no internet there either. Second ticket. ETA end of day. 100% consist outage across all locations. 👏