ACT outages and service status in Agartala, Tripura

Problems in the last 24 hours in Agartala, Tripura

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Agartala, Tripura and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dânesh Hussain Zaki (@daneshzaki) reported 2 minutes ago

  @ACTFibernet After 21 hours the outage was fixed. My feedback: frequent outages 1-2 times a month, slow and delayed support. Helpdesk is not reachable even after several tries #fail #actfibernet

• 
  Srijan Majumdar (@Elite_Raven1159) reported 8 minutes ago

  @ACTFibernet my internet is inactive for the past 2 days. I have raised 4 separate complaints already, and your field team keeps closing the tickets without a permanent fix. Please assign a senior technician immediately. Account Number: 102724635446

• 
  Akriti Bajaj (@AkritiBajaj) reported 11 minutes ago

  @ACTFibernet I paid for activation of my internet plans almost 2 wks ago, but service is still not installed. Technician visited once, customer care has been unhelpful, and not responding despite assurances. This is unacceptable. Resolve immediately!

• 
  RAGHAVENDRA RAO MV (@mvrrao) reported 14 minutes ago

  @ACTFibernet My internet in Visakhapatnam is down since one hour. Ticket SR10781727557224 shows a late ETR of 13:00 hrs on tomorrow. This is way too long for a resolution. Please expedite and send a technician sooner!"

• 
  Singh Ranbeer (@socialevil2002) reported 17 minutes ago

  @ACTFibernet Customer care is not telling me refund process.

• 
  yogesh sherman (@yogeshsherman) reported 18 minutes ago

  @ACTFibernet they can't even provide an ETA for no internet issue. That's their service, if you go by airtel Or jio you will receive an ETA, never spend your hard earned money on their internet and their false promise

• 
  niranjan (@niranjanks91) reported 19 minutes ago

  No resolution for the failed internet connection. And the audacity to say the internet will be restored shortly without providing an ETA. POOR SUPPORT AND PATHETIC SERVICE. @ACTFibernet

• 
  Vikrant A P (@hexavik) reported 20 minutes ago

  Thanks for your pathetic service @ACTFibernet @FiberAct in Bengaluru, by charging for fiber connection and using copper wire, even though when asked for proper fober connection. Stop lying to your customers at the time of purchasing new connection. #actfiber #act

• 
  prashant rai (@prashan98193688) reported 22 minutes ago

  @ACTFibernet @ACT_Issues @FiberAct Team, I’m raising this issue here as I have no other option. A/C No. 110366044381 — My connection has been disrupted for the 4th time in 10 days, severely affecting my work. Please urgently investigate and initiate cancellation of my connection.

• 
  saicharan (@saicharan0123) reported 24 minutes ago

  @ACTFibernet internet got disrupted 4 times in the last 10 days, takes a day atleast to get fixed. Provide permanent fix . Ticket id : SR10381708375304