ACT outages and service status in Ghāzīpur, Jammu and Kashmir

Problems in the last 24 hours in Ghāzīpur, Jammu and Kashmir

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ghāzīpur, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  kumar apratim (@apratim18) reported 3 minutes ago

  @ACTFibernet Thanks. The issue got resolved few hours back.

• 
  Raspberry Duetz 🇦🇷🇪🇸 (@amuleyescream) reported 5 minutes ago

  Hello @ACTFibernet I requested for a router change from ur customer care which was advised by the service engineer who visited for my slow speed complaint. The customer care rep advised me to opt for a 6month plan so i could get a free new router. What is this?

• 
  SUVOBRATA MUKHERJEE (@suvobratam) reported 5 minutes ago

  @ACTFibernet @ActfiberC I kindly ask that you cancel the existing refund ticket and prioritize the installation at my location as soon as possible. All my details are already on file with your team. I look forward to your swift response and confirmation of the technician's visit.

• 
  Manish (@mbihani0710) reported 5 minutes ago

  @ACTFibernet you talk to me late night just to take money by giving false 200% promise of immediate wifi installation. Post that even you stop attending call. Is this the kind of support and promise at which u operate

• 
  Satheesh lakshmanan 🖋‏‎‎சதீஷ் லெட்சுமணன் (@Saislakshmanan) reported 7 minutes ago

  Pathetic service from @ACTFibernet. Internet has been down for the past 2 days. (103456551476)

• 
  Hanu Rao (@HanuRaoG) reported 9 minutes ago

  @ACTFibernet @ACTFibernet please stop saying lie. I just spoke with TL of your Internet. Why there is only 1 technical person to fix the issue?? No backup? It a cable cut issue and it takes maximum 1 hour to fix this issue. But no person in this Bhimavaram town from @ACTFibernet to fix it. I need to wait till tomorrow afternoon for the person to come from Eluru?? Worst service from you guys again and you proved it!!!

• 
  Viyaki (@viyaki_s) reported 15 minutes ago

  @ACTFibernet It's been 2 weeks since I raised my complaint. Someone picked up my call once and then just disappeared. Now the ticket has been closed without even solving the issue. Why should I be paying for internet that I haven't been able to use?

• 
  Lucky Sharma (@zzlucky158) reported 19 minutes ago

  @ACTFibernet Hey, Don't give me generic response. Please fix it ASAP. It's been really annoying. After current billing cycle, I'm throwing this out and getting a new connection.

• 
  Sachin Gogia (@runthusiast) reported 20 minutes ago

  @ACTFibernet - You need to get your ACT together. You have been making false promises openly, whereas the ground truth is that no one cares. On May 29th, I paid you for a plan change to convert to a 6-month plan, which comes with mesh routers. No updates yet! The service request you logged doesn’t even show up in my account. 🤔

• 
  NiShan (@ShanbNit) reported 26 minutes ago

  @ACTFibernet - your customer service are using every trick in the book to get me to move from my current plan Blaze. Their fav line is it is not available anymore and customers have to choose the higher package. This is half truth as existing customers can continue on that plan