ACT outages and service status in Ghāzīpur, Jammu and Kashmir

Problems in the last 24 hours in Ghāzīpur, Jammu and Kashmir

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ghāzīpur, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sai kumar (@asaikk) reported 51 seconds ago

  Hey @ACTFibernet Highly frustrated with your service. Internet speeds are constantly fluctuating, and the signal drops entirely at times. To make it worse, my support ticket was closed without any intimation. I need a fast resolution! Ticket: [SR10581829926764]

• 
  Manisha Sharma (@ManiManisha) reported 1 minute ago

  @ACTFibernet It’s been 15 days since I paid for a 6-month plan upgrade, yet neither my plan has been upgraded nor have I received the promised routers. I’m calling support daily and only hear “tomorrow.” How long should a customer keep chasing after paying in full?

• 
  Arijit Majumdar (@Aar_i) reported 1 minute ago

  @ACTFibernet Here we go again...SR11081721954944 internet is down. Let us now wait and see what effect if any our last conversation has had.

• 
  yogesh sherman (@yogeshsherman) reported 2 minutes ago

  @ACTFibernet what is the average resolution time for no internet issue because it's 12:00 Oclock already. Pathetic service in capital of delhi forget about other cities. Avoid ACTfibernet at all cost no matter what they claim

• 
  kishore kumar (@kumargandharapu) reported 2 minutes ago

  @ACTFibernet Vijayawada curemcy nagar area 520008..new connection.. Cheating.. Installation completed but no internet.. Very worst internet provider.. Dont take Act fiber net connection SR10581739892954 #ACTfiberWorstService1

• 
  Ishwar Achanta (@ishwarachanta) reported 4 minutes ago

  @ACTFibernet Bravo @ACTFibernet , 24 hours on and still no resolution. What gives? Seriously you cannot be this incompetent? It’s a simple matter of fixing whatever is broken, no rocket science here. It’s a waste of time and money taking you to consumer court. Just have to suffer you’ll!

• 
  Seetharaman (@Indiansheart) reported 6 minutes ago

  Total apathy to customer service requests. Ticket raised two days back not attended to. #ACTFibernet. Interest shown for taking new connection. Post sales services pathetic. SR10381777807054

• 
  Yogananda (@Yoga7878) reported 6 minutes ago

  @ACTFibernet Respective worst service provider in a month act is stop working for 4 days this is how your service is. Other than act remaining all are working good only. What a worst service it is.

• 
  Eng Tan (@EngTan7) reported 10 minutes ago

  @ACTFibernet Paid ₹8,476 on Aug 23 for 6 months to upgrade from 75 Mbps to 400 Mbps. 5 days later, the plan is still not upgraded. I’m being charged for the new plan while receiving the old service. No proper update from ACT. Extremely disappointing.

• 
  Dinesh (@Dinesh72521026) reported 11 minutes ago

  @ACTFibernet When my issue will get resolved even tough manger itself been very rude to me then how come staffs will behave properly Manager Mr. Saravanan Ph. No. 9384831835