ACT outages and service status in Ghāzīpur, Jammu and Kashmir

Problems in the last 24 hours in Ghāzīpur, Jammu and Kashmir

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ghāzīpur, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

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  😆👉🌶🙏 (@dabhandz28) reported 7 minutes ago

  @ACTFibernet I registered a complaint this morning (Ticket SR11780598482514) but have not received any solution. The responsible person is not answering calls. This delay has wasted my time and money. Please resolve the issue immediately. @FiberAct

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  Alagesan M (@alagesanmano) reported 7 minutes ago

  @ACTFibernet There are two tickets one is related to technical the other one is related to billing. But when dialled it is automatically going to technical even though i dialled the billing team contact no. Technical team is telling to cancel their ticket to reach billing team

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  Rahul (@agarwal_rahul25) reported 9 minutes ago

  Hello @ACTFibernetHYD, @ACTFibernet My connection in Hyderabad has been out of service since 3rd June. SR10180566946244 request number. The ticket was closed yesterday without the resolution and I had to reopen it. Please look into it asap and send a technician for repair.

• 
  Dinesh Palnati (@_palnati) reported 16 minutes ago

  @ACTFibernet Got a call from @ACTFibernet and was assured a quick resolution,but nothing has changed.The connection is still down, and the issue is unresolved. It’s disappointing to receive assurances without any actual action. Please stop giving false timelines and provide a genuine update.

• 
  Gururaj Sankh (@GSankh) reported 17 minutes ago

  @ACTFibernet I spoke to your sales team again when they confirmed my mobile no is updated and also spoke to service Engg for help and again they say they will resolve issue tomorrow.. God only can help

• 
  SBajaj (@SBajaj06) reported 22 minutes ago

  Weekdays your service sucks and doesn’t let me WFH as i am forced to use mobile hotspot Weekends your internet goes down on a Saturday night! When a working professional is literally waiting to binge watch all the content Tired of this **** service provider @ACTFibernet

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  Sumit kumar (@Frxtrot007) reported 24 minutes ago

  @ACTFibernet what a shame! Disgusting and so frustrating experience. It's been 12 hours I raised a ticket, TAT was 7:30 pm and still not resolved. No way I can contact customer care. Definitely not renewing this ****** connection next time

• 
  Manikanta Raja (@ManikantaRaja14) reported 26 minutes ago

  @ACTFibernetHYD @ACTFibernet @MIB_India Hello Act team, I have taken a wifi connection and installed router today but the internet was still not working. Your tech. said he will not be able to resolve & come along with a senior technician. Totally disappointed with the service.

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  santosh kumar (@santosh93121249) reported 26 minutes ago

  @ACTFibernet My complaint number is SR11080588189924 If mine is not done yet then I will open it and get another one installed because your service is very poor.I am worried since 4 days no one is listening

• 
  Ayush Songra (@ayush_songra) reported 29 minutes ago

  @ACTFibernet just a day after getting a new connection, it’s down and it has been 3 hours since. Zero accountability and boilerplate responses. Wouldn’t recommend anyone