ACT outages and service status in Ghāzīpur, Jammu and Kashmir

Problems in the last 24 hours in Ghāzīpur, Jammu and Kashmir

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Ghāzīpur, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported 11 minutes ago

  @ACTFibernet Kindly escalate to your leadership. There is no call back from technician at all. I dont even know if he is working on the issue.

• 
  Akash (@akash_8a) reported 12 minutes ago

  @ACTFibernet Why have I been charged a 117 late fee when I made the payment on time? Meanwhile, your service was down for 5 dayswhere is the compensation for that? You charge customers instantly, but take no accountability for prolonged outages. Please reverse 117

• 
  BHAINA (@DeoBhaina) reported 12 minutes ago

  The installation service is very pathetic, while booking Fibernet, they will tell we will install it in same day, After payment they will vanish and for installation not one will come even weeks passed and follow ups. Fraud employees in this company. Careful @ACTFibernet

• 
  Jasneet Singh (@jasneetbhatia) reported 12 minutes ago

  @ACTFibernet Your "Business Broadband" is a scam. 3rd outage in a month. Promised SLA: 2 hours. Actual downtime: 2+ days. Zero accountability, zero comm, zero recovery. Businesses pay for reliability, not excuses. Stop selling business connections if you can't deliver them.

• 
  Ramu (@Ramu12463883) reported 14 minutes ago

  Absolutely worst service from @ACTFibernet @ACTFibernet_Care! My internet has been down for over 3 days but nobody has shown up or responded. Unacceptable negligence! Fix this immediately. Ticket: SR10581391822954 #ACTFibernet #WorstService #BroadbandDown

• 
  Patrick.Bateman (@redblue2504) reported 21 minutes ago

  @ACTFibernet I won't be available during installation hours tomorrow due to office commitments. Please look into this and help resolve it at the earliest. @ACTFibernet

• 
  Esesve Digumarthi (@esesve) reported 24 minutes ago

  @ACTFibernet truly frustrated, tired and lost hope Internet was not working Yesterday raised complaint Today they closed ticket I come home to see that it is still not working I am truly frustrated with your service A 200MBPS connection never gave that speed 🙏🙏🙏

• 
  Krish 'Jack-Daniels' Banerjee (@Krishne34975677) reported 27 minutes ago

  Hi @ACTFibernet , No internet since morning, please fix at the earliest or give a reason of delay. This is frustrating. SR10181374443244

• 
  ManiAC (@HereIsMani13) reported 27 minutes ago

  @ACTFibernet Hi team, I raised a request for relocation with ticket number: SR10381244929734. I raised it around July 20 and we had no support with the reinstallation. I called support and tried chat, but to no avail. If this the support I'll get, I'd better switch to Jio-Fiber.

• 
  akash (@akashb14) reported 27 minutes ago

  @ACTFibernet Your sales team was blowing up my phone non-stop to force the connection. The moment I signed up, the service vanished. Installation promised Friday → postponed to Saturday → now Sunday and still no one has shown up. Work Order: WO101813949828