ACT Outage in Mahadevapura, Bangalore Urban, State of Karnataka

@ACTFibernet I have been facing internet connectivity issues from last week or so and haven't received any resolution for ticket and support team is responding arrogantly as well, if this is the kind of service I would rather switch to other providers @airtelindia etc.

@ACTFibernet Guys.. This is most sad that I pay 2500 Rs per month for a poor internet service and even worse customer service. No one ever answers phones and u disconnect services if bill is not paid on time. U can keep ur services with u ! #ACTFibernetJoke #ACTFibernetsucks

@ACTFibernet If humans are available, somebody reach out to me on 9731447810. Worst customer care I have ever seen my entire life. I have called at least 30 times to resolve my issue. Nobody is trying **** in help me past a week.

@ACTFibernet # Duo Harmony Suranjdas Road Bangalore We have been subscribing to ACT over 5 years for now , may be 50 plus subscribers . We are making a plea for consistent service . Service is detiorating by the day . Ensure services is restored asap

@ACTFibernet link switch down for 3 days now. Nobody is attending the issue. Complaint on app is unattended!

@ACTFibernet Horrible service. Irresponsible. Awful network.

@ACTFibernet #internetshutdown are you guys still in business . We haven't had consistent internet over couple bmo ths now ? Either you restore or we terminate service . @Duo Harmony Apartment Owners Association Bangalore

@ACTFibernet I paid for 6 months , now representative came and told there is no box in your area, but customer representative told before it will take 48 hours now not responding and they are telling it will take more time may be 20 days. Need new connection faster

@ACTFibernet I paid for new connection for 6 months, they promised to install within 48 hours but it is not happened and there is no response from customer care who assisted me for payment. Please look into the matter. Need connection within 2 daya

@ACTFibernet Hello, after relocation request the Internet stopped working, its been a day and no one came to look into the issue. If your service is like this no one will be able to do WFH.

@ACTFibernet hi team, internet not working for last few days, some router issue,I had requested for home visit to fix it n specifically told them come with laptop n LAN, your executive came home n was extremely rude n said he can't fix it and asked to call customer care

@ACTFibernet You seem to be loosing the plot. For last 1 week, the internet connection is very unstable. Multiple complaints have yeilded no results. My last complaint #SR10243929300742 and #SR10243929600391

@ACTFibernet It's been almost 24 hours since the network went down and I am not seeing any updates from your side.?

@ACTFibernet Regretting doesn't solve the problem. It's now 18 hours from disconnection. Even a small provider can do faster than this

@ACTFibernet Kindly close my connection permanently. There is no option in your app for the same. I tried contacting your customer service number 3 times, they says to hold on and disconnects the call. I don't have anymore time to wait for 15 mins on call before connecting.

@ACTFibernet no net from past two days it's very hectic situation I'm facing no internet but connected to wifi ... Since I'm calling to customer care no response Bangalore act connection every where problem It is so ver bad

@ACTFibernet ACT Fibernet is the worst internet service provider in Bangalore. They do not respond to your complaints. Their technicians just close incidents without resolving your issue. The connectivity is down for more than 15 days a month. They dupe the customers false

@ACTFibernet Looking into the issue doesn't take 3-4working days...

@ACTFibernet Horrible connectivity. Very unstable. Pathetic customer service. Customer care numbers can rarely be reached. And on those rare occasions, the CCE puts you on hold for eternity. Paid for a new connection on 25th July. It's yet to be installed.

@ACTFibernet. Very poor customer support. After sending mail to customer care no body turned to respond. Account number 102402741532. Registered number +917892795095.

@ACTFibernet @trspartyonline Most unreliable network in Hyderabad for work for home. These networks are holding back Hyderabad's development. Raised 2 requests regarding internet disconnection from 2 days. They are just closing them.. SR10144206462162 SR10144240126892

@ACTFibernet It's been 48 hours since the time the internet is down and your service can't get any pathetic this.. Tired of your lousy service and support. Guess it is time to move on. "Your ACT Fibernet Request SR10244141592112 is expected to be resolved by 8/13/2020 12PM"

@ACTFibernet One of the lazy, third graded, hopeless service I ever used in my life till date. Cant fix one simple problem even after 48hrs also.

@ACTFibernet through my 7 calls today ALONE, it is clear that your service absolutely SUCKS. Pathetic customer care and product. It's clear you cannot help me, just send an executive to remove the connection. I no longer want your useless services.

@DoT_India Thank you so much!! I have sent you details of my issue against @ACTFibernet who are troubling with No internet connectivity since 7 days! Please help asap!

@ACTFibernet We are facing issue with intrnet, No one responding properly. tickets are getting closed without even solving issue. Engineers are not responding properly when they pick the call. We are without internest since last 2 days.

@ACTFibernet your customer care is pathetic. Everyday they r saying they r escalating. I doubt the meaning of escalation in ur company. No body cared if the customer care escalates

@ACTFibernet when i get my connection....no customer support....😑😑😑😑

@ACTFibernet there is an issue with nearby junction box. I paid for 6months plan and dedicated junction box almost a month back. Till now nobody is doing anything about it. I'm asking for a refund. I'm getting neither a working internet connection nor a refund.

@ACTFibernet @ACTFibernet Still waiting for your update. Can't even get in touch with your customer support.