ACT Outage in Mahadevapura, Bangalore Urban, State of Karnataka

@ACTFibernet My wife booked internet 1.5 month back, after 2 week of constant follow up they cancelled the connection saying no feasibility. Even after daily follow up no refund processed. Tried contacting appellate no help either. @DoT_India @TRAI plz intervene and assist!

@ACTFibernet it is wrost situation not able to connect to customer care nor someone replying on my email.. Very wrost service now a days better to move on airtel ...

@ACTFibernet Shared it yesterday but no response thank you for the worst services!

@ACTFibernet Shameless broadband with a narrow level service

@ACTFibernet My internet connection has been down for 4 days. Customer care, Technical team, sales team, no one is replying calls, complains, messages. The last option was twitter. Can anyone talk to me, I want to surrender the connection, I don’t know how.

SR No.Your ACT Fibernet Ticket no:SR10240751987662 kudos to @ACTFibernet for having worst services.

@ACTFibernet the service they provide is pathetic lot of issues in Bangalore with ACTFibernet. I don't suggest anyone to buy ACT. There is no coordination between there own team. Customer service representative hangs up the call. Field engineers not worth it. @ceoACTFibernet.

How is it possible that the customer care number is alwqys busy. @ACTFibernet

@ravikiran_d2 @ACTFibernet Same issue sonce 1 week.

Use to consider @airtel broadband the worst experience ever but you @ACTFibernet have raised the bar. **** you 🖕🏻🖕🏻🖕🏻

@ACTFibernet @ACTFibernet @ACTFibernet My internet connection is down since Sunday afternoon, unable to reach customer service team nor able to raise the issue on the app. Have some respect. You are prompt in sending the monthly bill but not ready to rectify the connection.

Pathetic internet connectivity and customer support. Very disappointed with your services! @ACTFibernet

@PagalChef @ACTFibernet The worst part is they are always busy....and don't respond on time

@ACTFibernet WORST CUSTOMER SERVICE.

@ACTFibernet @ACTFibernet My internet connection is down since Sunday afternoon, unable to reach customer service team nor able to raise the issue on the app. Have some respect. You are prompt in sending the monthly bill but not ready to rectify the connection.

Dear @ACTFibernet I’ve already had “your connectivity issue will be resolved within the next 24 hours” twice for the last 2 days and this is the second time I’m having to raise a same complaint regarding internet connectivity within a span of 2months.

@ACTFibernet @TRAI @DoT_India Hello ACT, Do respond to my query or disconnect my Internet. I have been calling you from 11days for shifting of connection but there is no proper response for such a huge delay. This type of service was really unexpected from you. Cont...

@ACTFibernet why ******** is both of the customer care number is busy. How ******** a customer care number be busy.

@ACTFibernet Your services which were best in town are going worst in town now. Every 2-3 days your internet will stop working and then your team will take 2-3 days to resolve it. Please do something. 23: Internet stopped 25: resolved 27: stopped 29: resolved 3: stopped again

@ACTFibernet Very big plans and all but all day strugling with the net connectivity and u cant able to talk with exicutive also they are busy at all time. I think because of there net connection problem really feedup act everyday same issue

@ACTFibernet Team, I received a call last week saying they will resolve the concern and get back in 2 - 3 days. But no update yet. Could you kindly advise on the resolution process. Thank you.

@ACTFibernet I have been trying to shift my connection but everytime the technician says he's coming and he'll never showup. Also everyday I get a reminder call for due payment , but I haven't been using Internet since couple of months.

My A/c no is 110000211141. My bill is generated and its amount is ₹5656.93. Why waiver is not credited. A box is installed in my premises which is consuming electricity I was told for this I will get ₹100 every month. And customer care is are not responding. @ACTFibernet

@NTR_Warrior @ACTFibernet True..Pathetic service..I have requested for installation since last 14days and no response from sales team..even ACT is not refunding my amount...its just showoff from this vendor

@ACTFibernet SR10340826312372. Any idea when this issue will get resolved . P.s: connection box is at my home . Please expedite

@ACTFibernet i have no internet the whole day ans this has become a pattern every week. These are times we subscribers heavily depend on you and inturn we are let down. Sorry to say "your service has been unreliable and worst". You will loose a lot of customers if this continues

@ACTFibernet Please provide good service and reply the queries first.

@ACTFibernet Hi @ACTFibrenet, It's been few days that I've placed request for new connection. Below is the enquiry status screenshot from your app. Been waiting for the field engineer for more than 3 days now. Not able to connect to your customer support. (1/2)

@ACTFibernet Hi Team, Radio silence is not an answer. Please someone check and resolve the issue asap. One of the very worst and bad service.

Till now I had a gut feeling that in terms with customer service @HathwayBrdband was bad but now you have taken a back seat as @ACTFibernet has overtaken you in a brilliant way... #ACTFibernetpathetic