ACT Outage in Mahadevapura, Bangalore Urban, State of Karnataka

@ACTFibernet Its 4:46 and still not help .... stop giving deadlines if you cant meet it guys

@ACTFibernet your fibernet is not working from yesterday, how many days you require to fix it

@ACTFibernet Account No. 102340389924 There is a wrong Netflix bill of Rs.199 for January 21. Had disconnected netflix on 29th Dec 2020. Because of this bill, I'm not able to pay for 6M+1M plan due on 27th April. Sorry to say, the issue is not getting resolved.

Hey @ACTFibernet day by day your customer care folks are out to prove me wrong thta you guys have an excellent track record. My internet went down for no reason today. 1/5

@ACTFibernet's service is much much better than yours.

@ACTFibernet Reagarding the above problem They told that they will recover router with in 48 hours .48 hours already got over so kindly send some .one to recover router as well Refund the money .

@ACTFibernet Last problem fix lasted for 3 days. Once again #ACTInternet went down @ACTFibernet is down since 11-Apr-2021 11am. Multiple customers at Apartment impacted

@ACTFibernet if you feel that you cannot resolve this, then cancel my connection and refund the money. Still I don’t have Internet connection, how we will do work from home. What is going on. #BangaloreACTFibrenet #HSRLayout

@ACTFibernet Really annoyed with your representative. The SR are getting closed without any resolution. Following up from last 2 days. Pathetic customer experience. Account Number- 102011205808

@ACTFibernet Shame on you ACT Fibernet. My Internet has been down for 48 hours and not a single call from your folks despite assurances. Posting it on social media so that people think twice before taking your connection. @airtelindia @reliancejio

Hi @ACTFibernet not able to raise support ticket against internet not working via your chatbot. Can I get help via tis mode?

@ACTFibernet how do I disconnect/Terminate my connection.

@ACTFibernet Our ticket number sr10254429636582. As customer to ACT do we not have right to ask question-"when connection will be restored" answer awaiting from team ACT since 25th March. What a joke of customer care/service by Team ACT! Hope this tweet will wake you up from deep sleep.

@ACTFibernet Team ACT. Do u believe in attending customer complaints? Our IT team has raised ticket on 25th March acct id - 102017338504. No response from customer care. Does anyone at ACT care about customers? Plz respond to 9740809911-Anand.

@ACTFibernet Lousy service. Internet has been down for six hours. It’s a regular occurrence. Second time this month. And not to mention slow speeds. If this persists, will opt for another service provider

@ACTFibernet , bad and intermittent connectivity issues near Mariyappanapalya, Gnanaganganagar, area... specifically in the SLV Golden Nest building. All users affected, since 2 hours can you pls resolve urgently.

@ACTFibernet worst n pathetic customer service its been 3 days since i requested for a broadband connection here in banglore but your person is not responding and payment has already been dine on same day afterwards no respond from anyone process for refund of my money

@ACTFibernet An 8 year old subscriber like me received 25 Calls in last 4 days to pay my bills that too after suspending my connection . But when u call them back they will never connect and is always busy . The worst APP and Website not at all user friendly . Want to switch

@ACTFibernet internet down again.. this happens frequently.. what is happening .. complaint number no:SR10254102750242

@ACTFibernet It took 24hrs to resolve the case, I wish it was less. Otherwise happyb with the resolution

@ACTFibernet Yes you guys! Will regret for inconvenience, but won't do any solution,

@ACTFibernet Kindly try getting a quick fix for this. Much thanks 🙏🏻

@ACTFibernet one of the worst customer service i ever received from @ACTFibernetHYD as i have requested new service on monday 4/12/2021 and they never showed up to set up internet in my home. I spoke to representative name (Novan Nathaniel) he contacted with me after submitting

@ReheSamay @youbroadband And @ACTFibernet in Bangalore. If you discontinue their service, they'll harass you mentally by calling you 7-8 times a day with offers to reactivate the account.

@ACTFibernet They said 6 pm .... then said 8 pm .... now they said 11 pm ... not like am hopefull about your service @ACTFibernet

@ACTFibernet Every other good provider fixes these issue within TAT of 4 hours. It is only your lazy service that needs next day to resolve the issue.

@ACTFibernet Do ensure you disconnect the internet this time. I do not need @ACTFibernet . Let me know details you need. Your customer care does not even listen whn I ask them to disconnect.

@ACTFibernet Np, thank you. I will wait until service request closure for the payment.

@ACTFibernet Even after raising multiple complaints, yet the solution is same and there is not even proper Service and closure for the same 🙏🏻 Time to say goodbye 🙏🏻 @ACTFibernet @GoI_MeitY

@ACTFibernet hi Internet down for last 2 hours. Says it will get only fixed by tmrw 3pm. We are few unfortunate ones to work on a weekend as well. Kindly provide a solution soon. I hope, you are aware of lockdown rules in Delhi for weekends.