ACT Outage in Mahadevapura, Bangalore Urban, State of Karnataka

@ACTFibernet WiFi down in Ejipura. Need a quick resolution please.

@810_aditya @airtelindia @reliancejio @ACTFibernet If they've better customer support, that's enough for me!

@ACTFibernet Yes it is resolved, but it shouldn't take 24hrs for the resolution.

@ACTFibernet need help with a new installation

@ACTFibernet very disappointed with your customer service agent . I’d rather move to a new & more professional service than this . Ur agents are not doing customers any favour by answering our calls !

@ACTFibernet Thanks a lot for resolving the issue. But again it went now.

@ACTFibernet internet is down every day from last 3 days. Saturday whole day, Sunday whole evening till today morning. And now again. Please let me know if I need to move to some other broadband.

@ACTFibernet you cannot do one thing properly! i want you to immediately remove the junction box in my house and restore my internet connection. i’m going to cancel my connection if you’re not going to do that. and oh by the way please fire that executive who screwed up the case.

@Suhas_Dutta @ACTFibernet they never Compensate anything for customer. they just know how to make fool any of customer and always they have a great apologise word #sorryfortheinconvenience 😠😠😠 please try to make your service better @ACTFibernet

This is up most disappointed service by @ACTFibernet Every night speed is getting slow down, no one resolved it, for what customer is paying off!!!

@TRAI I wish you had a rule to penalize the service providers accounting the no of hours of downtime & no of customers affected. Customers are being fined for a late payment, then why shouldn't they be. #Airtel #vodafoneidea #tataskybroadband #ACTFibernet #JioFiber

@ACTFibernet I have bill related issues. Please connect at 9916144470

@ACTFibernet Yes, sorted thank you. You would want to keep track of how many times and for how much time the connection goes down in a year and how you compensate a customer for deficiency of service.

@PMOIndia @TRAI @DoT_India Digital India doesn't deserve such pathetic broadband ISPs who cannot even ensure their network is up & running. #ACTFibernet #DigitalIndia

@ACTFibernet I had lodged a complaint today morning regd. connectivity issue, SR10234183951682. Expected resolution was 7pm but not yet assigned. Request @TRAI @DoT_India to deactivate license for running operations. #patheticService

@ACTFibernet Issue is not resolved yet......

@JioCare WTF... My STB request is denied by the technician.. He said " Main nahi ayega "Don't u think it's shitty that u made customer to chase for a request and then he waits for a week and the deny it .Take back this internet connection I will switch to @Airtel_Presence @ACTFibernet

@ACTFibernet This is the worst app that I ve ever used,gives wrong information always. Completely fed up. Account :102108481573

@ACTFibernet Shame on your service.

@ACTFibernet Currently I am having @HathwayBrdband and @airtelindia but their response was fast and they resolved their issue within the stipulated time. Shame on your service. @ACTFibernet

@ACTFibernet Issue from the day 1 (Yesterday) .After installation it was fine for first 45 mins, then after no internet till today. Raised complaint 3 times from yesterday, commitment was today 9.00 AM nobody has come to check the Junction Box to check. A/C No - 102341062400

@ACTFibernet ACT Boardband is worst in Bangalore, continuously internet connection failures, customer care before solving problems they just close complaints and ask feedback.

@ACTFibernet issue is not resolved yet. Request your action.

@ACTFibernet can you help internet not working .. you guys have lousy support

@ACTFibernet Very frequent disconnections & slow network speed in our area Kasavanahalli, Bangalore. Repeated complaints lodged with momentary action only and no long run resolution @TRAI. Request your action. #DigitalIndia #FAIL

@ACTFibernet I've been told everyday since Sunday that the internet issue will be fixed by end of day. Now I'm being told only by 26th Dec. This has happened a couple of months ago as well. Your response time in this area is pathetic. Someone is not doing there job.

ac no:-102122364395 Abhishek K J As from past 4 dys nt able 2 gt connect my act connection.4 dys back I raised d tickt(id:-SR10233685069772)bt no respnz f4 d supprt.50to70 timz been trying 2 reach d supprt,no response..thz z d worst experience f4 u ppl. #kickoutact @ACTFibernet

@ACTFibernet bcoz mine is connected with some other 8 ppl itseems , please please do the needful , I have client calls , always I can’t call you for the same issue again And again I am really frustrated by this , I trusted act please do the needful with priority.

@ACTFibernet This is the sincere request, every time this is happening frequently, I dono what is going on, I have some official work to do everyday and internet is not at all working, please for god sake give me permanent solution to this , and please get me separate junction box connection

@ACTFibernet internet is down since today morning, please take a look

@ACTFibernet Internet has spotted working again. Really this is heights of worst service. I wish to disconnect the connection. There are better service providers here.

@ACTFibernet Worst customer service ever. Every 2 days the internet stops. Sent multiple emails to find permanent solution. No reply. Called multiple times, everytime been promised a call back from supervisor, never happened. I do not wish to continue like this.

@ACTFibernet if you are not able to resolve the issue and not even revert for the complaints. Please ACT... why the hell send a text saying... Your ACT Fibernet Request SR10233384326220 is expected to be resolved by 12/11/2019 12:00:00 PM (MM/DD/YYYY) T&C apply. Our new Helpli

@ACTFibernet worst ever service. Not even get a call back to address the issue, then whom should we approach to resolution... such a useless attitude in attending complaints

@karthikinspace @PCMohanMP @ArvindLBJP @halairporttr @hsrltrafficps @Dkhallirising Pls give map link.@BBMPCOMM @BBMPSWMSplComm need to pass an OFC policy to fix this mess.The above is complete violation of @UDDKarnataka order of April2019. @NammaBESCOM is equally responsible allowing their elec poles for OFC @Airtel_Presence @ACTFibernet @ConnectCOAI @JioCare

@karthikinspace @PCMohanMP @ArvindLBJP @halairporttr @hsrltrafficps @Dkhallirising Pls give map link.@BBMPCOMM @BBMPSWMSplComm need to pass an OFC policy to fix this mess.The above is complete violation of @UDDKarnataka order of April2019. @NammaBESCOM is also equally responsible allowing their piles for OFC @Airtel_Presence @ACTFibernet @ConnectCOAI @JioCare

@ACTFibernet why the hell im getting the reminders even after the payments and why not no reminders or resolutions as you services are not working. What kind of useless services you are offering...

@ACTFibernet Yes after multiple follow up for 4 days issue is resolved

@ACTFibernet the service interruption starts again without intimation and long delay in rectifying it. What a pathetic service. Got a text saying it’ll take 3 days to resolve. Better disconnect the service instead if lousy reverts and services...

@ACTFibernet wrt SR10233249771595 still new connection not been made paid 2121rs for 3 months still no response,i think you guys dissappinted us not taking care of compliant effectvely disgusting no reply from nodal,customer care you guys not to be fit for this job.

@ACTFibernet @ACTFibernet I am fed up with your Internet service.... @reliancejio Please let me know if you have Internet service in my area. Please provide the contact details of your executive to discuss abt the new connection process.

@ACTFibernet Worst Customer Care Sevice Ever!

@ACTFibernet past 4 days internet is not working. Complain has been logged but till now no action has been taken. And technician has been assigned but not picking up call.

@ACT @ACTFibernet it's been more than 24 hrs that I do not have internet connection, called the customer care "n" number of times and heard nothing from them. The apathy is so palpable everywhere, this is so irritating when service providers do not show any accountability!

+1 : 7 times it’s down this month alone #actfibernet 👀 @reliancejio @airtelindia @HathwayBrdband

@harish2you @ACTFibernet @ACTFibernetHYD I raised request 15 days back.till now no response... So careless about their customers. It's time to change the network.

@ACTFibernet I dono why it is happening like dis,I have opted for act last week and paid the amount on last Wed, but stil they have not installed it,I am keep oncalling them and they were like, it will resolve in 24 hrs, but already one week over no update please help me......

Pathetic.. customer service team also not helpful. They don’t want to update status or fix the issues.. why can’t @ACTFibernet put in additional resources and fix if it’s a major outage... really poor customer service...5 days over and issue continues to be a problem...

@ACTFibernet Fifth day and issue still not resolved @ACTFibernet 😔

@ACTFibernet *******!! Shut your ******* Internet service!! Go and lick your own *****...Bloody Money Snatchers....

@ACTFibernet @shiva56789 My issue yet to be resolved!!!! Call back! Give my money back!

@ACTFibernet I hope the speed of your service was 0.0000000000000000001% that of of your slowest internet service. #feeltheadvantage

@ACTFibernet internet was slow at first and after few hours it is down already few hours.. Raised the ticket already!!!

@ACTFibernet conversion between me n ur call center agent. Agent: We shall take it as a priority an fix the issue. Me: I don't even need this connection. Agent: okay ma'am I have taken your request it will be deactivated. #easiestbreakupever

@ACTFibernet Such a horrible team and managers you guys have. I have paid for six months plan and it's more than a week and you guys have not activated the plan. I called your support atleast six times till now and they mention is that you guys have no update.

It is right time to say goodbye to @ACTFibernet because of its support quality. You get the premium entertainment while speaking to their support team!! They have frequent fiber cuts because of blaze, Storm and lighting which offers you gigabytes of headache.

@ACTFibernet Your executive has come but fixed no issue. Issue lies the same. I sent you guys a message here but you guys didn’t bother to respond. Henceforth I decided to discontinue the upcoming month.

@ACTFibernet one of the worst service provider. They will close the ticket without even consulting the customer . Pathetic and hopeless service. I guess kindly stop providing broadband service

@ACTFibernet For the last 6 days I've barely had internet access. For the last 3 days, zero access. My complaint SR10234679368242 keeps getting closed without being resolved by the service engineers. Please provide a resolution or refund my money.

@ACTFibernet, in this competitive era you must focus on service. Service in my area is pathetic, problems every other day. Sick and tired of raising complains in app. It says upgrade app, I would suggest rather upgrade your service other wise you guys will be out of business.