ACT Outage Report in Dehradun, State of Uttarakhand
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.
Full Outage Map
E-mailProblems in the last 24 hours in Dehradun, State of Uttarakhand
The chart below shows the number of ACT reports we have received in the last 24 hours from users in Dehradun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 12: Problems at ACT
ACT is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by ACT users through our website.
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Internet (70%)
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Wi-fi (17%)
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Total Blackout (9%)
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E-mail (2%)
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TV (%)
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Phone (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
ACT Issues Reports
Latest outage, problems and issue reports in social media:
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Ramanujan A S
(@ram_as2001) reported
@ACTFibernet - SR10256205505867 - If I raise a ticket - the basic thing of issue resolution is to address the customer's complaint.. But the pathetic thing about ACT is that An issue is considered resolved as per the ACT Team...
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Manohar Kumar
(@Manohar_KJ) reported
@ACTFibernet Your ticket no SR10156080475252 is closed. To REOPEN ticket reply N to 9632711600 ACT Fibernet I've reopen as again my speeds are throttled down to 1Mbps ? This is way too worst than expected from you.
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Rahul
(@irahular19) reported
Waiting for your response. Please help. @ACTFibernet
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subrata
(@snsubratarock) reported
@ACTFibernet no improvement on my case. I think company is not serious on customer service.
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Vivek Chary V
(@vivekcharyv) reported
@ACTFibernet Act internet power backup is worst. Not more than 10 mins on backup. Really "NOT RELIABLE" for work from home people.
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Ramanujan A S
(@ram_as2001) reported
@ACTFibernet but that 4hours never comes - even after waiting for 24+hours ...no one calls... if you call the number for status check - there you go with another surprise - SIR, THERE IS NO SUCH REQUEST FOR CALL BACK THAT IS REGISTERED... AND THIS CYCLE CONTINUES
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సునీల్ | Suneel
(@i_msuneel) reported
@ACTFibernet again internet problem. Net not working. Every 10-15 days we have to raise complaints. Very poor service I have never experienced in act Fibernet #actfibernet
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Ramanujan A S
(@ram_as2001) reported
@ACTFibernet in bill generation and payment collection . . the last 1month of experience with ACT has been nothing less than an harrassement ask the customer care to transfer the call to supervisor - no such option. They take a request to arrange for a callback with 4hours -
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Abhinav
(@Abhinav52550983) reported
@ACTFibernet i got the connection yesterday and act provided the worst service everMy net connection is not started they didnt configure anything they just hanged the wire and went and not responding since then If they are picking up the call they are saying talk to customer care
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Abhinav
(@Abhinav52550983) reported
@ACTFibernet i've had the worst experience so far got the connection yesterday and my not is not started yet they are saying there is some problem with the router which was working fine with the old connection. u guys are forcing to buy the new router and charge money.