ACT outages and service status in Thoothukudi, Tamil Nadu

Problems in the last 24 hours in Thoothukudi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thoothukudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justaname (@Chaitali2608) reported 3 minutes ago

  There has been no internet since more than 12 hrs. Service request SR10281258299804 . Please fix ASAP @ACTFibernet

• 
  Satadru Deb (@1400MicroGrams) reported 3 minutes ago

  I never realized how Inefficient and illiterate the technical support and customer care teams of @ACTFibernet are. Internet not working from 4pm ist yesterday. Still no resolution. I m wfh. Who is responsible for my revenue loss? I m unable to even escalate the issue.

• 
  abhishek sharma (@abhisheku73) reported 4 minutes ago

  It's better to get a new service provider.... @ACTFibernet is use less, i had two connection with them despite that they were not able to shift my connection in over 2weeks... @JM_Scindia @DoT_India do something there are 1000s of complaints

• 
  Surinder Verma (@Surinde66757107) reported 4 minutes ago

  @ACTFibernet your internet is down again. Your Service request SR11081177748514 is this. Why is it happening every other week??

• 
  Susheel Siddamshetty (@susheelshetty) reported 5 minutes ago

  @ACTFibernet It's been over a week and my issue is still unresolved. nothing is happening on the ground. I'm tired of chasing different people for a basic service. Stop the excuses and resolve this immediately. #PoorService #ACTFIBER

• 
  Venkata Lingeswara Naidu Gundasu (@VenkatGundasu98) reported 7 minutes ago

  Dear @ACTFibernet , It has been about 24 hrs since I lodged in my complaint for internet issue and it has not been resolved yet. We working people are mostly relied on internet and is this is the service that you are giving us ???

• 
  Ganesh Natarajan (@GaneshNataraja5) reported 7 minutes ago

  SR10381257301624 one more time. New week new issue new ticket. @ACTFibernet

• 
  Patrick.Bateman (@redblue2504) reported 10 minutes ago

  Very disappointed with the service from @ACTFibernet. I was assured that the installation technician would arrive by 6 PM today, so I took permission from work and came home. It's now past the promised time, and I haven't received any update.

• 
  Dheeraj (@dheeraj_aluju) reported 10 minutes ago

  @ACTFibernet It’s been 15 days since my router was collected, and there’s still no refund. First I was told ₹3,100, now it’s ₹2,500, and no one even knows where it’s being processed. Why should customers chase you repeatedly? Fix your broken process and make refunds smooth

• 
  Ｓａｍ Ｐｏｎｒａｊ (@ArchitectSam76) reported 10 minutes ago

  The internet has been cut twice in the last five days. The complaint mechanism in the Act app is not working efficiently. However, the Twitter team is responding well. Please send your team immediately to rectify the issue. SR10381276165184 @ACTFibernet