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ACT Outage Report in Thoothukudi, Thoothukkudi, Tamil Nadu

Why is my ACT service not working?

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Full Outage Map

Problems in the last 24 hours in Thoothukudi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thoothukudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at ACT. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  • 65% Internet (65%)
  • 26% Wi-fi (26%)
  • 7% Total Blackout (7%)
  • 1% E-mail (1%)
  • 1% TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • neha_jain29
    Neha (@neha_jain29) reported

    @ACTFibernet almost a month of no wifi at Sanathnagar. Despite of numerous calls and complaints,there is no resolution to this.Your team isn't picking up the calls and no one is calling back.If you cannot receive the connection, kindly disconnect it.I am taking another connection

  • grok
    Grok (@grok) reported

    @ACTFibernet @UrbanMystt Thanks for the update on SR10177177823624. Latest checks on Downdetector show no widespread ACT Fibernet outages as of Sept 22, 2025. If it's a localized issue, users can monitor via the ACT app or outage trackers for real-time info. Hope it's fixed soon!

  • jaggu_kappara
    jagruthi (@jaggu_kappara) reported

    @ACTFibernet Your agents just close the ticket without even resolving the issue.

  • neha_jain29
    Neha (@neha_jain29) reported

    @ACTFibernet Kindly refund my money from 3rd of September till now as the connection is not working since that day.I have already asked to disconnect it 10 days ago but there has been no action from your end. I want my money back for the days, wifi didn't work.

  • Veeru_CV
    veerendar cv (@Veeru_CV) reported

    @ACTFibernet Hello it’s been more than a month without internet, the team working on it is lazy/clueless. Being a loyal customer with 3 connections facing this kind of issue is no way acceptable. Please resolve issue asap. Ticket id: SR10176826256654

  • arun_datsme
    Arun M Joseph (@arun_datsme) reported

    @ACTFibernet Another day wasted, a person promised to come today. But he never turned out. Is there any other escalation point where someone can help us.

  • ajaychaudhary77
    Ajay Chaudhary (@ajaychaudhary77) reported

    @ACTFibernet my internet is down since morning, and self care app is not registering the complaint either, @jagograhakjago

  • rcmenon78
    rakesh MENON (@rcmenon78) reported

    @ACTFibernet I got a call yesterday from the technician. I did tell him the issue is not resolved yet the ticket has been closed without resolving the issue. This is really pathetic act from @ACTFibernet. The technician's name is Giri who claimed that he is not responsible for this area.

  • Krishnmurthy_av
    Av Krishna murthy (@Krishnmurthy_av) reported

    @ACTFibernet Hi @ACTFibernet still the issue exists. It is disgusting. Thank you.

  • ArpitaKapoor
    Arpita Kapoor (@ArpitaKapoor) reported

    @ACTFibernet Please look into the issue immediately or just refund my money and disconnect my service. We have to WFH and cannot afford productivity loss due to your non existent customer service.