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ACT outages and service status in Thoothukudi, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thoothukudi, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thoothukudi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thoothukudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • amipaulomi
    Paulomi (@amipaulomi) reported

    @ACTFibernet What's the point of even asking for your customer's preference for relocation date in relocation form when you are going to decide the relocation date by yourself, not understanding the customer's situation? Your feedback form is not working either.

  • RanjanBhaiya
    Bhaiya Ankit Ranjan (@RanjanBhaiya) reported

    @ACTFibernet Hello Act, Your team said they can't provide service in my area and took the routers back, But not willing to refund the extra amount that I have already paid, ticket # SR10279795323424 is opened with no update or resolution since ages.

  • aniljaswal007
    Jazz (@aniljaswal007) reported

    @ACTFibernet I have been using act fibrenet for quite long. I have raised one issue (CaseId-20260418794842) almost a week back but till now no resolution. Even inhave asked the team to ask someone senior to give a call but till now no resolution. This is really disappointing.

  • vbhavana8123
    v bhavana (@vbhavana8123) reported

    @ACTFibernet Your time lines are poor

  • anurag_abk
    Anurag (@anurag_abk) reported

    @ACTFibernet So the internet provided by @ACTFibernet to your home is dependent on someone who might just cut the power and the internet to your home. I have had local wifi and other brands wifi as well but never heard of such dependency of power on random person.

  • sujithkumar_g
    sujith kumar reddy g (@sujithkumar_g) reported

    @ACTFibernet If you are unable to solve the issue please refund my money @ACTFibernet

  • MohdZub65084989
    Mohd Zubair Mohiuddin (@MohdZub65084989) reported

    @ACTFibernet Whether you focus or not ....idc... If you do not give service then return my amount... I will wait till tonight. Otherwise tomorrow I need my money back

  • GDalasania
    Gaurav Dalasania 🇮🇳 (@GDalasania) reported

    @ACTFibernet @ConsumerAffairs The ticket has been closed again, as usual, WITHOUT RESOLUTION. 👏 And I'm saying again, @ACTFibernet has pathetic service provider.

  • ramanand_25
    Ramanand Mahato (@ramanand_25) reported

    Thinking of getting a connection from @ACTFibernet ?
Make sure you hear this first. The sales pitch says: “Issues get resolved within 1–2 hours.”
Reality: It regularly takes 24+ hours. Every single time. #ACTFibernet #CustomerExperience #InternetIssues

  • muqthar27ahmed
    muqthar ahmed (@muqthar27ahmed) reported

    @JioCare Raised complaint but no response yet. SR No: SR00002KkDF4 Jio Fiber Voice No: 914079649420 No technician visit and customer care not answering calls. Very disappointing service. Kindly resolve ASAP. Compare to you @ACTFibernet Is so much better in service