ACT outages and service status in Thoothukudi, Tamil Nadu

Problems in the last 24 hours in Thoothukudi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thoothukudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ayush Khandelwal (@ayushkhndelwal) reported 2 minutes ago

  Hi @ACTFibernet @FiberAct we have raised complaint for non working of our internet connection on Sunday vide number SR11880100226894 and it is not yet resolved. Our workings is getting hampered, kindly resolve urgently. Else we will file complaint on @jagograhakjago

• 
  Balaji (@BalajiSpectat) reported 7 minutes ago

  @ACTFibernet Simply seeing ETR in app and changing automatically without any proper status doesnt make any sense. Is it maintainence? Line issues? I need proper update so that I plan and look for alternatives to manage. Expecting proactive customer service communication. #frustatingACT

• 
  BETTA FISH HYDERABAD (@FishBetta81598) reported 8 minutes ago

  Hey @ACTFibernet @ACTFibernetHYD @FiberAct I’ve lost 4 days of business waiting for an installation promised on Saturday. You took my payment but haven't delivered. No calls,no updates band now refusing an immediate refund. Is this how you treat new customers? ​Resolve this.

• 
  Uncle Sam 786 (@CbhSam30259) reported 12 minutes ago

  1/2 Dear @ACTFibernet , Repeated calls all day from multiple executives and 040-49267888, yet ZERO resolution.your staff continued disturbing me throughout the day forcing me to repeat the same issue repeatedly. This is harassment, not customer support.

• 
  Amit Kumar (@satyiki90) reported 12 minutes ago

  @ACTFibernet I am not able to login to Act app how will you update??? All issues due to your sales representative ‘Kavitha V’ updating wrong mobile number and then giving fake commitments of issue resolution and now non responsiveness.

• 
  Mridul Nathani (@NathaniMridul) reported 13 minutes ago

  @ACTFibernetHYD @ACTFibernet Been 2 days since requested new connection, installation guy is simply stalling my request. No answer from your customer support and no answer from your service guy. Is this how you claim to be number 1 in Hyderabad ???

• 
  Amit Kumar (@satyiki90) reported 14 minutes ago

  @ACTFibernet @FiberAct What is the status of my connection? Account Number: 102801995313 Issues: 1. Firstly your sales employee updated wrong number on Application. 2. Updated no. not visible to installation person. 3. Called customer care they have no clue of installation

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 17 minutes ago

  @ACTFibernet What a pathetic service. The fix doesn’t even last a day and starts troubling again and as usual no response from the Tech Team. Let me know if I have to change the provider

• 
  TechTrader (@techarun86) reported 19 minutes ago

  Worst service ever @ACTFibernet Connection nahi laga paa rahe ho to service kya hee doge tum log

• 
  HAMZA EQUBAL (@EqubalHamza) reported 21 minutes ago

  Very disappointed with @ACTFibernet service. Raised shifting req on 30 Apr, prom ETA was 2 May, but still no resltn or proper timeline. Poor cust supp and no accountability despite being a cust since 2022. Wouldn't recommend ACT to others if cust concerns are ignored like this