ACT outages and service status in Thoothukudi, Tamil Nadu

Problems in the last 24 hours in Thoothukudi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thoothukudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kunal Vijay Kapoor (@KunalVijay40479) reported 4 minutes ago

  @ACTFibernet You honestly don’t regret the inconvenience caused. While you know the cable needs to changed for 500 mbps speed you are shamelessly justifying how many tickets I have raised even though historically tickets are closed without resolution. Don’t jest wrong doing just replace the cable and refund the amount as services of 500 mbps plan was never rendered. Technician who installed new connection knew very well that max speed will be only 100 mbps on old cable and deliberately left it unchanged. Is this the new way of earning money from customers ???

• 
  Alhaj Mohammed Aqil Shareef (@mohammedhyd84) reported 5 minutes ago

  @ACTFibernet Iam a customer of beam and act past seens 18 years

• 
  Balaji Govindaswamy (@BalajiGovindas7) reported 5 minutes ago

  @ACTFibernet Ticket SR10380185580294 has been closed without proper communication or support. I have been following up for a shifting request for more than a week now, without proper support from ACT.

• 
  Rahul Duraipandian (@sailorahul) reported 9 minutes ago

  @ACTFibernet hi Team, i had taken a new connection last Saturday. The connection worked only for 2 hrs for the past 4 days it is not working. Please resolve it Asap or else refund my money Called n number of times to customer care no resolution

• 
  Lingam Om (@LingamOm) reported 15 minutes ago

  @ACTFibernet Issue facing from the starting month till now no solution same copy paste comments will check and escalate to management where is the acknowledgement

• 
  HAMZA EQUBAL (@EqubalHamza) reported 16 minutes ago

  1/2 guarantee. Why would customers stay with ACT when other providers offer cheaper plans, faster service, and better support? Extremely disappointing experience. @ACTFibernet

• 
  The Next Gen Troller (@attrisumeet) reported 16 minutes ago

  @ACTFibernet three days in a row, internet stops working, speed is very slow. Technicinaoask not to raise tickets. And then I have to pay full monthly amounts even though the electricity for the box is provided by me. @jagograhakjago

• 
  Rishi Anand Pandey (@PandeyRishii) reported 17 minutes ago

  Shameless Poor Service by @ACTFibernet @ACTFibernetHYD More than 1 month of disconnection of service in Hyderabad in month of Aug,Sep 2025 with cable cut yet team is charging for period and not extending the billing cycle for a annual package.101449733311 @pvvsrinivasarao

• 
  Basavaraj (@BasavaMashette) reported 20 minutes ago

  @ACTFibernet @ACTFibernetHYD @ACT_Issues Pls check ticket SR10180075422579 This is my first month experience & it is worst. You people call 100 times till new connection is done and after no response. Idiots..,.,.

• 
  Naga Gowtham T (@NagaGowthamT) reported 25 minutes ago

  @ACTFibernet I tried everything is over ....my patience is over ..your team raised a refund go and check customer care recording...very very worst service from act I'm going to complain in TRAI