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ACT

ACT outages and service status in Thoothukudi, Tamil Nadu

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Full Outage Map
  • ACT generated 0 outage signals in the last 24 hours around Thoothukudi, including 0 direct reports.

ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thoothukudi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thoothukudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • kingindnorth12
    Muthu Anand (@kingindnorth12) reported

    @ACTFibernet it's been 3 days since I raised a ticket for internet connection issue and still not resolved. Service engineer contact was not share i was only able to request a call back frm app I did it twice and never got any call from engineer (cont)

  • vchinnikrishnan
    chinnikrishnan (@vchinnikrishnan) reported

    @ACTFibernet Latest SR10381740313674 is this.. Please let me know how much service waiver are you giving me

  • ApurbaSarangi
    Apurba Sarangi (@ApurbaSarangi) reported

    @ACTFibernet SR11081759682121 complain registered to ACT on Wednesday evening but not resolved yet. Poor service to customers. @ACTFibernetHYD

  • OfficiallyVenky
    Venkatesh Sridhar (@OfficiallyVenky) reported

    @ACTFibernet @ACTFibernet your customer care is telling me the customer is not allowing access to junction box (the customer is me, the junction box is in my place - so how is it possible?) - If you do not want to give me service, refund my money.

  • sumanpsk
    Suman Kumar (@sumanpsk) reported

    @ACTFibernet There is no Internet since 5 PM yesterday and there is no resolution till now. Your CC is asking me to wait till the ETR and not even allowing me to escalate. I am firm on not allowing your team to enter my premises to fix the Junction box now.

  • doozudoesit
    Doozie (@doozudoesit) reported

    @ACTFibernet whar is the issue all of sudden services got stopped while I was working on a million s of project

  • durgaprasad__12
    Durga Prasad (@durgaprasad__12) reported

    Let's see atleast today can we get resolution?? @ACTFibernet @ACTFibernetHYD

  • OfficiallyVenky
    Venkatesh Sridhar (@OfficiallyVenky) reported

    @ACTFibernet Hi ACT we were told by your technician that the junction box was removed by the previous customer, why could you guys not inform the customers about the same - is that not part of your SOP?

  • pallavi_dutta1
    Pallavi Dutta (@pallavi_dutta1) reported

    @ACTFibernet @FiberAct I paid for your connection. No one came to fix the Wifi. Your app says connected and installed. Been following up with your team since 2 days but no response. Can your Cx care pls get better and not be so agentic?

  • PulakChatu54122
    🇮🇳Pulak Chaturvedi🇮🇳 (@PulakChatu54122) reported

    @ACTFibernet Seems you guys only had to turn the switch back on! The issue got resolved less than 5 mins after your response on x and via mail. Unfortunate that I had to wait 40+hours in the National capital for broadband to be restored. Messaged u my registered mobile no.. @TRAI