ACT

ACT Outage Report in Thoothukudi, Thoothukkudi, State of Tamil Nādu

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ACT offers fiber to the home services under the brand name "ACT Fibernet" and digital television services under the "ACT Digital" brand. The company provides services in Karnataka, Telangana, Andhra Pradesh, Tamil Nadu and Delhi.

Problems in the last 24 hours in Thoothukudi, State of Tamil Nādu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thoothukudi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

ACT Outage Chart in Thoothukudi, Thoothukkudi, State of Tamil Nādu 12/08/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by ACT users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

ACT Issues Reports

Latest outage, problems and issue reports in social media:

  • ksg_ganesan KSGanesan (@ksg_ganesan) reported

    @ACTFibernet your entire Client Master systems seems to be down. Does not recognise registered mobile numbers and clients who are 5 plus years using your service. Cannot reach +91-9121212121 and via WhatsApp 9945999459 as these systems rely on Mobile number identification for getting in. Can someone call me back and fix the issue at the back end. Mobile App also having the same issue unable to login with proper registered mobile number. The account is active and payment is upto date. It takes minutes to move to Airtel or Reliance.

  • shaswatraj shaswat (@shaswatraj) reported

    Thanks for this pathetic experience .. @ACTFibernet @ACTFibernetHYD having connection from last 13years… Looks like act doesn’t care about their old customer and their service is getting bad day by day.. @hireachbb were able to shift connection in a time of 7-8hrs

  • traditionalishq Durgesh Yadav (@traditionalishq) reported

    @ACTFibernet How much more patience do you expect? It’s been 10+ days, and I’ve raised multiple tickets. Still no fix. I don’t want updates — I want action. Resolve this now. Ticket: SR11076058640264

  • shyamkrishnan Shyam Krishnan (@shyamkrishnan) reported

    @manutoms @ACTFibernet I thought it was just us, same issue internet down, system doesn’t recognise the phone number or account number and even phone support doesn’t let you connect without those

  • aliik99 Khan (@aliik99) reported

    @ACTFibernet @ACTFibernetHYD I am not able to log in to Act application. I'm using act fibre net for the past 2.5 years. Suddenly, im not able to log in via phone number, and my Internet is not working. Account number : 101669324207

  • addydonzaii123 addydonzaii (@addydonzaii123) reported

    but still, I have not received a call. Without me knowing, they have closed the request of mine to speak to the manager by saying the issue is resolved. Such a pathetic customer service. Shame on you @ACTFibernet.

  • karthikraoul karthik (@karthikraoul) reported

    @ACTFibernet Hello team ,I am not able login into my account can you please help me

  • mittu1234554321 mittu7896@gmail.com (@mittu1234554321) reported

    @ACTFibernet there is no network neither I'm able to login to app to raise a complaint. It says invalid number.. I don't have internet since 2 hr. Resolve it ASAP. 101574825191

  • traditionalishq Durgesh Yadav (@traditionalishq) reported

    @ACTFibernet Hi, I already have an open ticket (SR11076058640264) with an estimated resolution time of June 30, 9 PM — still no fix. Internet stops every 2 days. Who will answer for this downtime? Should I keep paying for a service that barely works? Please resolve this permanently.

  • idharmahere James Raj (@idharmahere) reported

    Hello @ACTFibernet This is unacceptable. Connection is down for more than 18 hours and still not fixed. No updates, no resolution.. You got the payment right. Fix this immediately. Useless service provider Ticket no SR10276061116674