ACT outages and service status in Thoothukudi, Tamil Nadu

Problems in the last 24 hours in Thoothukudi, Tamil Nadu

The chart below shows the number of ACT reports we have received in the last 24 hours from users in Thoothukudi, Tamil Nadu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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ACT Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Prashant Kumar (@Prashan39394527) reported 6 minutes ago

  @ACTFibernet Still waiting for the callback!! If you cannot provide the service then please let me know and refund the amount with a penalty.

• 
  Manish Kumar (@Jadeja_manish25) reported 8 minutes ago

  @ACTFibernet I'm tired of the constant excuses from your ground team. What's more concerning is the unethical practice. Why was the expected resolution time removed from the system? This lack of transparency is unacceptable. I expect an immediate explanation and a firm resolution timeline.

• 
  Sateesh G Chelikani (@equityTurtle) reported 11 minutes ago

  @JioCare had a pathetic experience on your toll free number. 3 calls in last 2 weeks and the issue is unresolved. After explaining your executive says connection to next level and the next level never picks up and call gets disconnected. Today after another similar experience wrote and email with all details. Hoping to see it gets resolved or have to part ways to @Airtel_Services or @ACTFibernet for your unethical practices and bad customer servcice.

• 
  Mahath Somina (@Mahath_1995) reported 14 minutes ago

  Worst response from ACT fibern et from visakhapatnam service people, if this keep on going I will switch to jio fiber @ACTFibernet @actfibervizag

• 
  Sriku P (@SrikuP93) reported 15 minutes ago

  @ACTFibernetHYD @ACTFibernet Looks like this has become a WEEKLY ISSUE... PLEASE RESOLVE THIS SOON, OR I WILL BE FORCED TO CHANGE MY INTERNET CONNECTION... TOO MUCH COMPLACENCY AND NEGLIGENCE BY YOU ALL... CAUSING CONSTANT HEADACHE AND INCONVENIENCE. #pathetic customer service.

• 
  Prabu P (@ImprabuP) reported 16 minutes ago

  @ACTFibernet Worst onboarding experience in Chennai. It's been 3 days since I paid for a new connection, yet installation is still pending. My home already has ACT wiring, but your sales team and field engineers seem completely uncoordinated. Very disappointing for a new customer

• 
  LoneGoat (@BlueHawks110) reported 18 minutes ago

  Second 48-hour ACT Fibernet outage in less than 3 weeks. The same story again—repeated extensions of the resolution timeline,no response from customer support. Customers pay in advance for reliable service, not repeated disruptions and silence. @ACTFibernet #ACT @ACTFibernetHYD

• 
  Vinay Kumar Reddy Kukudala (@VinayKukudala) reported 19 minutes ago

  @ACTFibernet Quickly means still how many months? Still the issue is not rectified.worst service by act fibernet @ACTFibernet @TRAI

• 
  Mohammad Qabir (@pnkthealien) reported 19 minutes ago

  @ACTFibernet You guys are dng nothing except extending the time. Your CSR says due to bad weather in Hyderabad we are facing downtime. How funny is this? Other service providers doesn’t have any issues. We hve been with Act since more than 5 years, may b its time for us to using your service.

• 
  Madhav Vasanth (@tisismadhav) reported 22 minutes ago

  Hey @ACTFibernet, I’m paying for a 400 Mbps plan but consistently getting only ~100 Mbps or less. I’ve raised 4 to 5 complaints, and every time the same technician is assigned. He asks me to close the ticket using the OTP without actually fixing the issue.