Airtel India Outage in K .P .C Layout, Bangalore Urban, State of Karnataka

@TataSky So I called up ur customer care to buy a new connection, but there are no ppl to care for me in my langauge Kannada, so decided to stay back with @airtelindia , thanks for clearing out my dilemma to buy

@Airtel_Presence @airtelindia Last 2 weeks trying to get over 121 to resolve my broadband connection issue, but no resolution yet. Yearly I pay 30k and such poor service. What more a customer need to switch to a different service provider. #poorCustomerExprience

@airtelindia the network is very poor and connecting to internet is quite intermittent and fluctuating at Andrahalli/thigalarapalya Peenya Bangalore. Please check and rectify. Hope you will listen to customers.

@Airtel_Presence @airtelindia Please note by mistake on your app I happend to select the 999 plan. I was looking out for the 749 plan. I immediately called up the customer care and they told me its not possible to change and I have to wait till my bill cycle ends. Please assist!

Thank you for the horrible experience with the installation of @airtelindia xstream and now after 6 hours no access to my dth I am watching match on Hotstar...Horrible and pathetic experience.

@Airtel_Presence @airtelindia whenever i dial the number starting with 1860, I’ve to keep on hearing “this is chargeable call please login to airtel n blah blah..” how can i stop this msg I’m ok for paying the charge for the call but don’t wanna listen this again and again

It's become an unstated duty of #covidwarriors to ensure connectivity between patients' and their families from within #covidcenter. Pls help charge patient's mobiles as a part of that duty. Charging point facilities to be sponsored by @airtelindia @VodafoneIN @reliancejio

@airtelindia whenever I trying to contact customer care through IVR always it will tell customer care is busy caal after sometime and disconnected the call. What a pathetic service by airtel DTH. I recharged channel to see IPL but channel is not coming. Very sad

@airtelindia @JioCare @reliancejio The network converage in Nagarbhavi, Manasanagar in Bangalore is pathetic. Every call we have to make or receive one has to come out of thier house, we pay for the connection, can you please enhance the coverage ??

Some update... Mohana frm the team apologizes and assures resolution in 2 hrs. She'll find out why Syed or Ramesh didn't call back as they were supposed to. Let's see @Airtel_Presence @airtelindia will updated the thread with call records.

Live tweeting the horrible support by @Airtel_Presence @airtelindia hope otr service providers like @JioCare don't take this path...

Pathetic service by @Airtel_Presence @airtelindia

@airtelindia Xstream fibre extremely sucks in my colony in HSR Layout Bengaluru - High latency, high packet loss and erratic disconnections. Airtel service says 'there's a server problem'. Frankly , expected airtel to be better than @reliancejio

@airtelindia @airtelnews Again speed an issue with Airtel , why Airtel can’t get it sorted at one go only !????????????????????!??

@Airtel_Presence @airtelindia @airtelnews #airtelBB frequent disconnection still persists on my LL 08041613493. Though cc is looking into it, I hope they don't close the complaint until 100% resolution is given at least this time.

@Aswini06 @airtelindia I use to have the same problem like around a whole month then got no help from Airtel helpline then next I went to Airtel office they changed my sim like 3times ..... What actually happens because of which it didn't work well ?

@airtelindia worst app and service your airtel app is worst cannot even change plan and i cannot even talk to any customer care executive, trust me with such pathetic service your time in this network field is limited, VI, jio, tata they are much better than your service

@Airtel_Presence @airtelindia network is so bad that customer service also can’t reach me. Been raising this concern for 3 months now. Not one phone call is possible in my house.

@airtelindia @Airtel_Presence Hello airtel from yesterday morning I'm unable use my airtel number suddenly my network has diconnected i called your customer care and there is no response from your end

@airtelindia Hi, registered the Service Request via Reference No. 31-3359077615093 for your Airtel Mobile. The same will be closed within Next 20 Hours.. this is the one that I got on aug 27 and no updates later ..

Problem yet not resolved despite doing the all things as asked by the company personnel’s. @airtelindia @Airtel_Presence @GoI_MeitY

@airtelbank Cheater Airtel thanks app Airtel bad company. @airtelindia

@airtelindia call drop problems here please do something

What a pathetic service you have. Most of the the representative will take initial detail and put you on hold and never return back. @airtelindia is much better customer service and @reliancejio is no where near to it. Please be aware and don't get trapped

@airtelindia Hi, this application”My Airtel” now reflects my DTH account. This issue resolved automatically. No further assistance required. Thanks

@JioCare If you don't want to improve network or can't do anything serious like installing a new tower in the locality to give 4G speed n good coverage then tell as since 2 yrs I m hearing the same thing slow speed because of more user. Else I'll port all my 6 jio sim to @airtelindia

Dear @airtelindia @airtelnews, Got a call from your social media, and they are saying it may take another 10 days to resolve the issue. Issue is pending from 10 days, and you're asking for 10 more. I am in a Bangalore, and not on mars. For what you need 20 days to fix a problem.

@airtelindia Its been more than 2 year i am keep complaining about the network issue in our locality....No one is interested to resolve it... don't do fake marketing unless you really care about your customers....

During Phone calls , I could not access internet Even 2G. I have Dual VOLTE and Dual LTE support in my mobile phone. Please answer @airtelindia @Airtel_Presence

@airtelindia My home broadband is not working since last night. Service request no. 122260494. I haven't received a resolution yet.