Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Ludhiāna, Guwahati, Shiliguri, Hyderabad, Buxar, Chhindwāra, Patna, New Delhi, Delhi, Nagpur, Pune, Ponda, Bengaluru, Mohali, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Ludhiāna
|
Wi-fi | 2 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
|
Shiliguri
|
Wi-fi | 5 hours ago |
|
Hyderabad
|
Wi-fi | 7 hours ago |
|
Buxar
|
Wi-fi | 8 hours ago |
|
Chhindwāra
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal Rastogi (@CreativeBloke) reportedPathetic service from @airtelindia continues. Constant broadband failures, zero reliability, and now a complete outage since 1st Sept with absolutely no update. If you’re facing the same mess, speak up. #airteloutage @Airtel_Presence
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Debarpita Banerjee (@dnbkindian) reported@airtelindia @Airtel_Presence Hey Airtel, Air Fiber WiFi connectivity issue since morning, router sometimes comes online for two three mins, then turn orange yellow, and since last 1 hr it is completely red. I work from home and it is critical for me. Location PIN - 713212
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Pushkar Prasad (@pushkarprasad11) reported@airtelindia You have very bad coverage in Greece. Calls don’t go thru most of the times, data and internet speed is atrociously slow. Nothing connects. Made a mistake taking the international pack for self and wife.
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Saffron Chargers (@SaffronChargers) reportedI shifted to a new house and requested Airtel to relocate my WiFi connection. Instead, Airtel is telling me to remove the router myself and bring it to them - even though it is installed at a considerable height. I’m currently out of the city and only my mother is at home. I’m not a technician. How am I supposed to safely remove it? And when I asked Airtel to send their team, their response was: “We won’t do it. You can cancel the connection.” Here’s the shocking part: when I got the connection, Airtel told me that shifting the connection would be THEIR responsibility. Promise the service while taking the customer, then refuse to provide it when the customer actually needs it. This is what Airtel customer service has come down to. @airtelindia - is this your idea of customer service?
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Sanjeev Sharma (@Sanjeevronak) reportedAirtel Broadband( payment done online but not updated yet. Service is affected since 17 Aug26. Sent email but no reply. Account No: 02217644740, Transaction REF NO: 622907301640 Please help @Airtel_Presence @airtelindia
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LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported@airtelindia Final reminder to @airtelnews @Airtel_Presence: Refund my ₹500 immediately. I paid for Airtel DTH/Airtel Black connection under Request ID TTBR8U7A54 / NTBR8U7A54, but the service was never installed/activated and the order was cancelled. I have already shared proof
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Akshem Malik (@ak_is_here) reportedThe latest promised resolution time was today by 1:41 PM. It is now well past that deadline, and there is still no resolution. @airtelindia, this is not the service I expect after paying for a premium internet connection.
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VIVEK SINGH (@VIVEKSD27) reported@Airtel_Presence @airtelindia I’ve already shared all the details in DM. This isn’t a minor inconvenience anymore the slow internet is seriously hampering our office productivity and disrupting work. We’re paying for a 300 Mbps plan, yet struggling with basic connectivity and upload speeds.
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Victory₹ (@mayapakeer) reported@airtelindia is ur 5g a real 5g ? or is it 2g wrapped with 5g label.. y bcoz, using 5g here to view videos, scrolling pages is good, but playing video content ur network is not helping are u truly 5g @TRAI any help from u here on above.
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Satyendra Thakur (@satyendratha) reported@airtelindia Quick Reminder - For last 1 year I am waiting for Airtel support with my query. Seems like CS channel is broken in Airtel
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🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reportedHi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel @Airtel_Presence
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SantoshSRKian (FAN) (@SantoshSRKian) reportedOkay, I’ll provide all the information, but first I’m waiting to see what @airtelindia is actually doing for its customers. Customers deserve answers, proper support, and accountability—not just automated replies. Let’s see how @airtelindia handles this.
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Abhiram (@Abhiram0708) reported@airtelindia Adei, do you have something to call as customer service? My Wifi is not working since yesterday and your service engineer doesn't pick calls. The ticket assigned to him should have been already resolved by the ETA provided by you.
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nameless (@thanish1991) reported@raghav_chadha why don't you take this in the parliament. These @airtelindia guys are looting customer's money even though I have a legitimate time period until expiry
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SKA (@bullbear99) reported@LtGenDPPandey @airtelindia Pathetic service by Airtel.
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Bharti Jain (@BhartiJain326) reported@airtelindia @Airtel_Presence My SIM is detected by the phone and shows Airtel, but it is showing Emergency calls only and cannot register on the network. I tested the SIM in both slots, and another Airtel SIM works normally in the same phone. Please check and help.
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Vikash Shah (@vikash_shah) reported@airtelindia @Airtel_Presence have called multiple times to unbundle my Airtel one plan and was keep on hold for 25 minutes by your customer care. It has one horrible experience for one simple request. Account id 10101022258442. Have been following on these for 5 days now
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Bhumik Jain (@bhumik_jr) reported@Airtel_Presence @airtelindia what kind of priority you are giving to Airtel black customer. My Internet is not working from 3 days and your chat box has only a standard reply that we are working on it. The same reply is been given to non black customer also. Then what’s the use
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Satyam Mahawane (@satyam_mahawane) reported@airtelindia Complaint 658506698 lodged on 31 Aug for Airtel Xstream IPTV issue. For 2 days, I’ve been assured an engineer will visit, but no one has arrived. 📍 Khaniadhana, Shivpuri, MP Please resolve this urgently. The delay is causing inconvenience.
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Devil (@PreetBainsMj) reported"@Airtel_Presence @airtelindia My #5G is unlimited and network is full, yet it keeps showing my daily data is exhausted and the internet is completely #slow or not working. I have been complaining about this daily for a week now, but you are just ignoring it. fix this immediately
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Rajshekar (@IamRockshaker) reported@airtelindia airtel network is horrible here in Jamshedpur. I have taken 3 sim cards, dth connection with internet recently. The network is horrible and i am unable to connect with internet due to poor signal. Kindly correct ASAP else I need to close all connections and switch.
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మనోజ్ (@bosssraaalucha) reported@airtelindia @airtelindia Wi-Fi team is asking me to contact Payments Bank while Payments Bank is directing me back to Airtel Wi-Fi. Please coordinate internally and resolve this issue/refund ₹724.82. Airtel Black A/C: 10101030889676 Ticket: 4788327267432-1
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DDD (@4chi11es) reported@airtelindia we have not had access to Internet for the last 20+ hrs. The same thing happened last month too. This is pathetic service. I need this fixed asap I have work to do
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Akshay Sharma (@livelovenchill) reportedOld complaint: 144993628 New complaint: 658558238 How many more times do I need to complain before someone actually fixes this? @airtelindia
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rohitkumarparmar (@rohitkparmar) reportedNo mobile connectivity in Greater Kailash 2 Also erratic over the day Please help @airtelindia
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Aatmaram Tukaram Bhide (@BhideSpeaks) reported@ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.
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Chalapathi Rao (@ChalapathiNeti) reported@airtelindia The technician came! After rigorous followup.He billed me rs.3150 for amplifier charges citing weak cable,never an issue in the last few years.Every flat in my complex has an amplifier or is it a compensation scheme for your service provider?Is it under warranty?
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BhumiKa Dave (@11BhumiKaDave) reported@airtelindia from last 2 days i have been struggling with my wifi's irregular disconnection. I pay pretty good amount to get 100mps and my work is being impacted badly. Can someone really lookinto it urgently. Refund me if you cant give me proper service. Frustration is at peak.
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benjamin franklin (@reckls) reported@Airtel_Presence @airtelindia Facing frequent disconnections on Airtel Fibre for the past several days. Connection drops multiple times a day, Raised complaints via app/call but issue keeps recurring. Need a permanent resolution. #AirtelFibre #AirtelInternetDown
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Siddhu Shah (@SiddhuShah55) reported@iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.