Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 1: Problems at Airtel India
Airtel India is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Lucknow, Chandigarh, Hyderabad, New Delhi, Gurgaon, Chennai, Pune, Bhopal, Kanpur, Chhindwāra, Jaipur, Kolkata, Mumbai, Udhampur, and Hāora.
| City | Problem Type | Report Time |
|---|---|---|
 Imphal
|
Internet | 5 minutes ago |
|
Lucknow
|
Internet | 41 minutes ago |
|
Chandigarh
|
Internet | 1 hour ago |
|
Hyderabad
|
Wi-fi | 4 hours ago |
|
New Delhi
|
Internet | 4 hours ago |
|
Gurgaon
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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madhusudan pareek (@mspareek2) reported@airtelindia @Airtel_Presence Did you think about addressing this issue?
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Aninda Saha Roy (@anindasr48) reportedHello my Airtel number is not receiving SMS and otp instantly, can you please help me??? @airtelindia
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Subham (@subh6374) reportedIf @airtelindia cannot provide basic Internet ( be it any 4G/5G) in Bangalore , wtf they will do anywhere ! @TRAI seems blind and let telecom companies do whatever they want with the price hike . Serious issues !
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prince gonsalves (@GonsalvesPrince) reported@airtelindia Full 5G bars, but zero usable internet. For the past 2–3 months, YouTube and basic websites barely load. And it’s not just me—many of my friends and family on Airtel are facing the same issue. 5G on the screen, 2G in reality. Anyone else facing this? @airtelindia
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Kaithi (@jiobasha) reported@airtelindia @Airtel_Presence why no one responding the issue?
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anand venugopal (@harley_haddock) reported@airtelindia last 10 days I notice any otp coming to my fone takes about 7 to 10 minutes. Whereas same fone has other service provider and I get it within 20 seconds. Please assist to investigate. My pincode is 600014
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Amber mishra (@amber_mishra_1) reported@airtelindia i have requested to cancel my fiber and dth connection tomorrow (id-10101017622546) still no action had been taken my you..please start the process immediately else..i wont be paying charges for services after tomorrow..i have dm you all the details already.
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Rohit Chauhan (@RohitCh103045) reported@airtelindia what has happend to your networks , despite opting for postpaid getting no signal
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Atin Mukherjee (@mukherjee_atin) reported@trai @consumerforum_ you need to really take action against @airtelindia where for an airtel black customer they have done almost nothing to restore airtel fibre service for about a month now. Please let me know how to lodge an official complaint about Airtel
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Chaitanya Gedam (@chaitanyagedam) reported@airtelindia this is genuinely ridiculous. Our fiber has been down since APRIL because of a wire issue that wasn’t even our fault. We had already paid the installation charges and recharged for 3 months in advance.
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Jalu Ram (@JaluRamMatoria) reported@airtelindia what kind of service is this? Raised a cancellation request due to frequent drops, but canceled it after your team begged for a "last chance" and sent technicians. Now you silently disconnect my line without any notice! Worst experience.
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Rajath Pawar - रजत पवार (@rajath_rp) reported@airtelindia @Airtel_Presence Team. Need your help in processing payment for my personal postpaid account, i only have an option of NEFT, can you share your bank account details for initiating the payment as i dont have access to UPI / your app. this is in Karnataka circle
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altapshaikh (@altapshaikh02) reported@Airtel_Presence @airtelindia @Airtel_Presence 02031638085 for this WiFi . Facing issue since yesterday.I have raised couple of request to resolve issue but no one have resolved my issue. Shifting to Jio thank
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Sureshcsk (@Sureshcsk48) reported@airtelindia @Airtel_Presence 7/7 If Airtel does not provide a prompt and satisfactory resolution to this misrepresentation, I will be forced to proceed legally via the Consumer Forum. Please resolve this urgently @Airtel_Presence
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Anurag Chatterjee (@AnuragC33668999) reported@airtelindia Your billing issue resolution is becoming unnecessarily complicated. Despite clearly explaining my concern, I am still being made to follow up repeatedly without a proper resolution. Please review the disputed charges, provide a transparent billing breakdown, and
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MANISHGUPTA (@MANISHG11282723) reported@airtelindia Hello airtel my post paid mobile number 9829615202 is not working properly. Many persons called me but my phone is not ringing or giving engage tone to caller. Please fix the issue on high priority basis @Airtel_Presence
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gomathi eswar (@GomathiEswar) reported@airtelindia Raised a request to shift my WiFi connection on 24 Aug, with 30 Aug as the committed date. It’s 1 Sep and the connection is still not set up. No technician has contacted me, and customer care shared a wrong technician number. I’ve been following up for 3 days now
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sawantpravin (@SAWANTPRAVIN2) reported@airtelindia my wifi is not working since last 2 days and getting only maintainence messages. What do you think my money spent on these days goes in vain. Even if there is a delay of 1 min you stop working. You should give me some form of bonus on this #ConsumerProtection
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Tej (@iTejJoshi) reported@Airtel_Presence @airtelindia 5 days and counting! Complaint logged on 27/08/2026 with a 5-hr resolution promise, but still unresolved as of 01/09/2026.Assigned engineer is ignoring calls and support gives generic technical issue excuses. Highly unprofessional!
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Last Warrior (@lastwarior) reportedHello @airtelindia @Airtel_Presence , what is the status of the ticket IPTV-STB issues is 658526064, ETA has crossed and no technician has been assigned still.
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shadow 🌑 (@shadow_vuy) reported@airtelindia again same problem how the hell I can ran out of data if my plan is unlimited data with no limit , solve it fast pathetic service
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Raunak Yadav🇮🇳 (@RaunakYadav777) reported@airtelindia I recharged with an Unlimited 4G + 5G pack, but the internet speed is terrible. Getting just 0.97 Mbps download and 8.61 Mbps upload. Please check the network/tower in my area and fix this ASAP. #Airtel #AirtelIndia
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Abhishek Swain (@abhisekhswain7) reportedShocking service from @airtelindia @Airtel_Presence! Request to migrate postpaid to prepaid raised on Aug 21 is STILL pending after 12 days. No calls, no resolution, but you expect me to pay for the 12 days your team delayed? It takes 2 days max. Fix this and waive the charges!
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Anurag Chatterjee (@AnuragC33668999) reported@airtelindia Your billing is becoming ridiculous. Your team advised me to change my billing cycle and said there would be no issue. After that, ₹235 was added, followed by repeated late-payment/extra charges. Now ₹706 is being demanded. I’m a long-standing customer.@airtelindia
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Navin Bharti (@navinz800) reported@airtelindia - Raised Wifi Shifting request on 22 Aug. Estimated time for resolution given by Airtel was 27 Aug. Didn't happen. Despite multiple calls to customer care (each call over 10 mins). Frustrated Customer ! Requested for Wifi Cancellation on 28 Aug. Still didn't happen!
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VIVEK SINGH (@VIVEKSD27) reported@airtelindia @airtelindia what’s the point of paying for a 300 Mbps connection when we’re struggling to even get 50 Mbps? This isn’t a minor fluctuation it’s a massive gap between the service promised and the service delivered.Our entire team depends on a stable, high-speed connection forwork
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Satish Pratap Singh (@Kanishka_Indic) reported@airtelindia @Airtel_Presence Dear Airtel, i have a simple request; now that you have failed to restore my WiFi connection inspite of repeated attempts could you please stop sending reminders for recharge of the same service. Also your AI chatbot is useless.
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A for SSR (@aramaiya) reported@airtelindia NO Wi-Fi internet and mobile phone network service in Malad - West / Kandivali - West since 1 PM?
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Ashok Reddy Kolli (@ashok506) reportedI raised a complaint about my caller tune issue long ago. Whenever I activate a caller tune, callers hear only blank/ silent audio. When I deactivate it, they hear the normal ringing. Please look into this and resolve the issue urgently. @airtelindia
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Satyam Raosahab (@SatyamRaosahab_) reportedWorst experience with @airtelindia @Airtel_Presence! Postpaid bill is already paid, yet it still shows an unpaid due balance. On top of that, zero internet speed and constant network drops. Fix my bill status and resolve the network issues immediately! Mobile: 8969635719 @TRAI