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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 17: Problems at Airtel India

Airtel India is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Hyderabad, Chandigarh, Chhindwāra, North West Delhi, Ahmedabad, Amalāpuram, Pune, New Delhi, Roorkee, Indore, Ujjain, Delhi, Rohtak, Kolkata, and Salem.

CityProblem TypeReport Time
Hyderabad Total Blackout 1 hour ago
Chandigarh Total Blackout 4 hours ago
Hyderabad Internet 8 hours ago
Chhindwāra Internet 10 hours ago
North West Delhi Internet 12 hours ago
Chhindwāra Internet 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • TRIPLE_S2323
    King in the North (@TRIPLE_S2323) reported

    @airtelindia @Airtel_Presence Your customer support is so bad In a 14 minute call you keep me 8 minutes on hold only to tell me I will receive a call from the other team. You guys know to increase the price but no Idea of improving the customer support father it's degrading everyday

  • Bikash_Jain
    Bikash Jain (@Bikash_Jain) reported

    @airtelindia @airtelnews @Airtel_Services every timemy airtel wifi malfunction, i never get services. Its not working for 3 days and I have no way to talk to them. ****** service and process. Pls connect and resolve

  • VinodhCharan1
    Vinodh Charan (@VinodhCharan1) reported

    @Airtel_Presence @airtelindia "Already using Airtel Broadband at Chennasandiram Village, Hosur (TN) but system shows 'No Service' for a second connection. Sent email to Nodal Officer but received no reply. Please resolve this technical feasibility issue.

  • SureshJawade
    Suresh J (@SureshJawade) reported

    @Airtel_Presence Ask your guy to come and pick up your installed garbage and go asap pathetic service from @airtelindia and make sure you stop your stupid 24x7 chat bot customer service and have a real human person aot there to take call and resolve customer issue. Pathetic service @airtelindia

  • azadhussain25
    Azad  (@azadhussain25) reported

    Dear @airtelindia , will you check that why 5G unlimited pack on my number is disabled whether mobile supports 5G and 5G unlimited pack also. It was working good till last months. Your customer service has enable for few days and again it stopped. @TRAI

  • Saket_Speaks
    Saket Suman Sharma (@Saket_Speaks) reported

    @reliancejio @airtelindia who can provide internet service at pin code 844111?

  • l_somaraja
    L Somaraja (@l_somaraja) reported

    Airtel 5G network is very poor in Hampasagara 2. The 5G signal may show, but the internet speed and stability are not good at all. Please check the nearby Airtel tower/network and improve the 5G service in this area. @airtelindia @airtelindia

  • girispal
    Girish pal (@girispal) reported

    @airtelindia It is very disappointing to hear that an 85-year-old senior citizen is being asked to visit your store for KYC. For a new connection, Airtel can send a representative to the customer’s home for KYC, so why can’t the same facility be provided to an elderly customer?

  • raviat80
    ravi kumar (@raviat80) reported

    @airtelindia @Airtel_Presence . Awaiting for the resolution

  • gulab_yada51164
    gulab yadav (@gulab_yada51164) reported

    Can you help me airtel . How to block Airtel number when it is stolen? @airtelindia

  • Ssuhani_surgeon
    Suhani (@Ssuhani_surgeon) reported

    @airtelindia my phone not able to receive international calls for quite some time now. Unfortunately at 121 - it is all about offers w/o any solution. The chatbot booked a new connection instead of solving the issue ! Kindly provide a system to seek redressal

  • B_Dhiwakar
    Dhiwakar Parithipattu (Dhiwa) (@B_Dhiwakar) reported

    Dear @airtelindia @cmrlofficial, Poor Call, Data quality & call drops are rampant for #Airtel subscribers between Chennai Central and Koyambedu Metro stations in Chennai. You claimed this was resolved long ago but still the network is extremely poor in the tunnels. Pls fix ASAP!

  • vaishnavi_057
    Vaishnavi Gupta (@vaishnavi_057) reported

    @airtelindia what is the matter with you? I have full network, am in network zone. Nothing wrong with my phone but no connectivity. Wifi is working but your internet service is not. Tried reaching customer care but your layered Automated Responses are of no help. @airtelindia

  • buoy_lucky
    Lucky _buoy (@buoy_lucky) reported

    @airtelindia If Airtel does not restore my connection immediatelyand address this matter properly,I will deactivate the service and proceed with a formalcomplaint before the appropriate ConsumerCommission regardingthe prolongedservice failure, inconvenience,@airtelindia

  • JayminChavda
    Jaymin Chavda (@JayminChavda) reported

    @airtelindia Despite raising multiple complaints, the coverage issue is still not resolved. Coordinates: 22.516024, 73.463057 Network coverage remains poor, causing continued connectivity issues. Kindly investigate the problem and take the necessary action to resolve it ASAP.

  • prabhat_samar
    Prabhat Kumar (@prabhat_samar) reported

    @Airtel_Presence @airtelindia Hi, Today replaced my SIM but still not get active because Delhi Paschim vihar Airtel store not actived as per customer care and my old sim has no network. Kindly Assist it on priority & seeking immediate action...

  • prabtalks
    Prabhakara (@prabtalks) reported

    @airtelindia @Airtel_Presence In Basalikatte Village, Bhadravathi Taluk, 2000 people have only voice signal, no data. Students can’t study online. Kindly provide mobile data coverage to support education. #DigitalIndia #Airtel

  • pramodmoondra
    Pramod Moondra (@pramodmoondra) reported

    @airtelindia It seems you guys have nexus with spam callers. I raised complaint against spam caller using TRAI DND app. You closed complaint saying couldn't find call record for reported content. I hope you know DND app only allow to raise complaint when you have call record.

  • okayutkarsh
    CA Utkarsh Mishra (@okayutkarsh) reported

    @airtelindia @airtelindia Ihave been trying to call 59059 since then but couldn't do it. I called the customer service and they promised a call back in 4 hours. Didn't receive any call. Called them again after 4 hours and they told me they would arrange a callback for today. 2/4

  • Jaganna22969461
    Jagannath Sahoo (@Jaganna22969461) reported

    @AroonDeep @airtelindia My request for WiFi shifting is pending since last 15 days Every time I call I get a response it would be done today Today has never happened Airtel is taking it’s customers for granted

  • 20Sonu26
    Sonu (@20Sonu26) reported

    @themahavir @airtelindia @Airtel_Presence go for smaller players, at least they provide timely support.

  • RathinamGv
    தளபதி ΜŞĐ 🄶🅅🄿 (@RathinamGv) reported

    @airtelindia worst network 🤬

  • vidittt_
    Vidit (@vidittt_) reported

    @airtelindia My broadband has been not working for the past 10 days, and despite raising the issue, nobody has visited to check or resolve it. 075741887795_dsl 10 days without service is unacceptable. Please arrange a technician visit and resolve this urgently. @Airtel_Presence

  • jahartheen
    Jahar Theen (@jahartheen) reported

    @ViCustomerCare I mistakenly recharged my other Vi number instead of my dad’s Vi number with the ₹3,599 yearly plan. I don’t need a refund if you can transfer the plan to my dad’s number. If that’s not possible, please cancel the recharge and refund @airtelindia @CRED_club

  • RavendraTomar9
    Ravendra Tomar (@RavendraTomar9) reported

    Airtel wifi and call services are not working properly. We are facing a great inconvenience. Location- village- shivpuri, tehsil faridpur, dist-Bareilly, pin-243506 @airtelindia

  • sachinchalke
    Sachin S Chalke (@sachinchalke) reported

    Hi Airtel Team, why my 4g data getting consumed when I have 5g unlimited recharge and 5g network as well??? @airtelindia

  • palashrawat7
    Ronaldo (@palashrawat7) reported

    @airtelindia @Airtel_Presence Need help with IPTV. CALL ME

  • raviswami27
    Ravi Swami (@raviswami27) reported

    @airtelindia @airtelnews Dear Airtel Team, ​In just the past week, my connection was down twice for nearly 10 hours during peak working hours, severely impacting my work from home. ​Given my long-standing trust in Airtel, this drop in reliability is extremely disappointing.

  • karthikk208
    Karthikk Sadhasivam (@karthikk208) reported

    @airtelindia 15 years as your customer and THIS is the thanks? I registered for DND. You did NOTHING. Now I'm in Australia getting spammed daily while YOU profit off roaming charges for calls I never wanted. Absolute disgrace. Fix this. @TRAI please take note.

  • ravimishra4
    Ravi Mishra (@ravimishra4) reported

    @airtelindia @Airtel_Presence @airtelnews 3rd day, still no internet. This is the service of so called leading telecom co. We are paying for 30 days of unlimited and uninterrupted internet, I accept that there can be faults, but 3-4 days ?