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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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If you are having issues, please submit a report below.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 53% Internet (53%)
  • 22% Wi-fi (22%)
  • 11% Total Blackout (11%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Guwahati, Mumbai, Chhindwāra, Kolkata, New Delhi, Lucknow, Pune, Chennai, Hugli, Ahmedabad, Muzaffarnagar, Hyderabad, Jaipur, Arang, and Bengaluru.

CityProblem TypeReport Time
Guwahati Internet 1 hour ago
Mumbai Total Blackout 2 hours ago
Chhindwāra Internet 3 hours ago
Kolkata Internet 5 hours ago
New Delhi Wi-fi 6 hours ago
Lucknow Wi-fi 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • NaikBarmavath
    Barmavath Ganesh Naik (@NaikBarmavath) reported

    "Hey @Airtel_Presence @airtelindia, I sent a DM a week ago regarding an emergency SIM issue as requested by your team, but I’ve been met with total radio silence. My mobile services have been completely cut off due to an agent's data entry error, leaving me stranded. Please check

  • mishr_v1
    Harṣavardhana Miśrā (@mishr_v1) reported

    @SaffronChargers @airtelindia has this habit, your post actually reminded me of the refund they r supposed to give to me. I forgot to ask , but I will try now. Cancel k baad security deposit bhi nhi denge.

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia Because of these ongoing issues, all the other SIMs in my family have already been ported to Jio. This is the last Airtel SIM we still have. We stayed with Airtel even when Jio services were free because we trusted Airtel for better network quality. Unfortunately, 2/3

  • NotOKaron
    Karon Anand (@NotOKaron) reported

    @airtelindia Your wifi is not working for the past 3 days in Gurgaon sector 54. We keep getting the "sorry, we are fixing the issue" reply constantly but there is no resolution. This issue is there in the entire area. What is this customer service!??

  • anshulchauhan_
    AnshuL Chauhan (@anshulchauhan_) reported

    @airtelindia I am extremely disappointed and frustrated with the pathetic internet service provided by Airtel. My internet connection stops working 2–3 times every single month due to one technical issue or another. Every time I contact your customer support team,

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia the service in Parbhani has deteriorated badly. Please fix the network issue urgently and provide a permanent solution. Otherwise, there is no reason for us to continue with Airtel. 3/3

  • shreeramsena251
    saipolo (@shreeramsena251) reported

    @airtelindia @TRAI @lahotiak Company. Sir what we do if you not provide best 5g network why always showing permotion nd Advertisement and trai pls do something we are paying your sailry but you r working for company not for people of india .

  • ChalapathiNeti
    Chalapathi Rao (@ChalapathiNeti) reported

    @airtelindia The technician came! After rigorous followup.He billed me rs.3150 for amplifier charges citing weak cable,never an issue in the last few years.Every flat in my complex has an amplifier or is it a compensation scheme for your service provider?Is it under warranty?

  • themisschaotic
    Miranda (@themisschaotic) reported

    @airtelindia took out the ₹299 plan? Why, Airtel, why? Not everyone can keep up with these ever-increasing recharge prices. At this point, it’s honestly time to consider changing my network provider. Sorry Airtel, but you’re about to lose a loyal customer.

  • vijayshankar467
    Vijay Shankar (@vijayshankar467) reported

    @airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately!

  • Sandeep_0502
    Sandeep Kumar (@Sandeep_0502) reported

    Hello @Airtel_Presence @airtelindia Your service is extremely disappointing. I shifted from Greater Noida to Ashok Nagar and requested a connection transfer 8 days ago. Still, neither has the connection been shifted nor am I getting any proper response from customer care.

  • rangeen_jalebi
    divya chandak (@rangeen_jalebi) reported

    @airtelindia @Airtel_Presence number is dnd registered but daily without fail I received 2 to 3 promotional sms where prices r mentioned of service n pack, camouflaged as service, 1909 exc denied to take complaint, mails ids till appellate not responding. This is how pathetic u have been

  • trkbins
    RK (@trkbins) reported

    Poor Broadband WIFI services by @airtelindia in Madipakkam Chennai.REQUEST ID 11039460495..2 days airtel wifi is dead no one is attending.

  • SharmaShivkm
    Shivkumar Sharma (@SharmaShivkm) reported

    @airtelindia This is my last attempt by this complaint at this platform. If I will not get any support from you I have no other option to switch any other network @airtelindia @airtelnews

  • KarmaSutraKS
    Kuldeep Sharma (@KarmaSutraKS) reported

    @Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia

  • prashant_harith
    Prashant Harith (@prashant_harith) reported

    @airtelindia @OfficialDMRC Airtel Customer care people saying that 800 balance has been put on hold for security deposit. Is it the rule DMRC. Please don't turn blind eye on your card partner

  • CreativeBloke
    Vishal Rastogi (@CreativeBloke) reported

    Pathetic service from @airtelindia continues. Constant broadband failures, zero reliability, and now a complete outage since 1st Sept with absolutely no update. If you’re facing the same mess, speak up. #airteloutage @Airtel_Presence

  • rkg_99
    Rajat Kumar Guru (@rkg_99) reported

    @airtelnews @airtelindia please resolve this problem and stop this scam which goin on here.

  • ssnpunekar
    SSN (@ssnpunekar) reported

    Good move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space

  • crazytheodolite
    ಚಂದ್ರಶೇಖರ 👷‍♂️🏗️ (@crazytheodolite) reported

    @Airtel_Presence seems to be very busy sending invoices to customer for the services they don't intend to provide. Particularly to the newly coined "SlowLane" 5G service and always out Super Slow Airtel Wifi service... Please do keep up the bad service @airtelindia @airtelnews

  • ysaumitra
    saumitra yadav (@ysaumitra) reported

    @LtGenDPPandey @airtelindia This customer care call number is real headeche. If you want this tap this if you want this than tap this then you will get message our customer service excutive is busy please hold the line. 🫣

  • SaffronChargers
    Saffron Chargers (@SaffronChargers) reported

    I shifted to a new house and requested Airtel to relocate my WiFi connection. Instead, Airtel is telling me to remove the router myself and bring it to them - even though it is installed at a considerable height. I’m currently out of the city and only my mother is at home. I’m not a technician. How am I supposed to safely remove it? And when I asked Airtel to send their team, their response was: “We won’t do it. You can cancel the connection.” Here’s the shocking part: when I got the connection, Airtel told me that shifting the connection would be THEIR responsibility. Promise the service while taking the customer, then refuse to provide it when the customer actually needs it. This is what Airtel customer service has come down to. @airtelindia - is this your idea of customer service?

  • Iamrawat_2
    Mr.Rawat (@Iamrawat_2) reported

    @SurajKumarxz @ViCustomerCare @airtelindia Bank work ke reacharge kiya tha otp bahut late me de rha tha upper network pahle se hi raddi hai

  • Gs_Bishtldos
    Gujju_singhThakur (@Gs_Bishtldos) reported

    Currently, only Airtel and Jio have a monopoly in the country, and recharge prices are increasing day by day. They have very skillfully eliminated all other telecom companies by offering them for free first. Now they have started such recovery for their three months of free service that it's unbelievable. Monopoly in any field can only lead to inflation and helplessness. If Vodafone, Idea, Tata Docomo, MTNL, Aircel, and other companies existed today, Jio and Airtel wouldn't be able to dictate terms. The government also seems to be standing in their favor. It appears the government has handed over everything to these selected companies. Who will treat these predatory companies that offer 28 days of recharge in a 30-day month? Other options for the country's citizens have been deliberately eliminated. This is absolutely not right, and I strongly oppose this monopoly. @PMOIndia @airtelindia @reliancejio

  • ananil111
    Anil (@ananil111) reported

    @Airtel_Presence Still no refund or validity credit given to me... Really very pathetic customer support service from @airtelindia

  • Abhiram0708
    Abhiram (@Abhiram0708) reported

    @airtelindia Adei, do you have something to call as customer service? My Wifi is not working since yesterday and your service engineer doesn't pick calls. The ticket assigned to him should have been already resolved by the ETA provided by you.

  • rohit_weets
    Rohit Jain (@rohit_weets) reported

    @RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back

  • rishabhthakur86
    Thakur Rishabh Singh (@rishabhthakur86) reported

    5G service has been down since morning, and neither is 4G. Network speeds haven't recovered yet. When I called customer service, they simply said it would be fixed shortly. But there was no solution.@Airtel_Presence @airtelindia

  • tsaikumar1989
    Tunk Saikumar (@tsaikumar1989) reported

    What the hell @airtelindia I am getting poor network today in Jiyaguda, Hyderabad area.

  • vijayshankar467
    Vijay Shankar (@vijayshankar467) reported

    @airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately! @airtelindia