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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 13: Problems at Airtel India

Airtel India is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 23% Wi-fi (23%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Lucknow, Nagpur, New Delhi, Nashik, Guwahati, Chennai, Chandigarh, Ahmedabad, Hyderabad, Ranchi, Kolkata, Bhopal, Gurgaon, and Bengaluru.

CityProblem TypeReport Time
Nagpur Internet 5 minutes ago
Chhindwāra Total Blackout 20 minutes ago
Lucknow Wi-fi 1 hour ago
Nagpur Internet 1 hour ago
New Delhi Internet 1 hour ago
Nashik Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • efbb85cb27a6450
    sayed afzal (@efbb85cb27a6450) reported

    @airtel I switched from Jio to @airtelindia because of better network claims. Initially, the 5G was amazing, but for the past 10 days, it’s completely dead. Waiting for a few more days—if this isn’t resolved, I’m porting back to Jio. Fix this ASAP! #Airtel5G #AirtelDown

  • raohary94
    Hary Rao (@raohary94) reported

    @airtelindia @Airtel_Presence @jagograhakjago What kind of Cheating is this. For the last 1 year , there was no such issue. And now when the usage is getting a bit longer , this message is given with no option to log the call in Airtel Thanks app. It's a clear instance of cheating to us.

  • NoBelVignesh_
    vignesh (@NoBelVignesh_) reported

    @airtelindia kindly check at priority and help to remove the connection @TRAI I can see a lot of money is forced to pay by this way from the customer.

  • MahimaRaghav
    Mahima Raghav (@MahimaRaghav) reported

    @airtelindia @Airtel_Presence You spam us 50 times a day with notifications, calls, emails, messages & WhatsApp for bill payments, but my internet has been DOWN for over 18 hours, and nobody gives a damn! Called 121 and guess what? IVR options don’t even work. Press 2 for Wi-Fi query? Ignored completely. What pathetic, zero-accountability service is this? Fix your broken IVR FIRST. Then fix the Wi-Fi and tell me exactly when it’ll be back. #airtelfail

  • iampuneet_07
    Puneet (@iampuneet_07) reported

    Hello @airtelindia, there is a WiFi disruption in my area. Please resolve the issue as soon as possible as it is interrupting my work. @Airtel_Presence

  • kashrohit
    Rohit Singh (@kashrohit) reported

    @airtelindia @Airtel_Presence @airtelnews can some form Airtel Noida team please see the issue with wi-fi 012024845257_wifi there is no WiFi since 4 days and every time I am calling getting a reply that team is too busy with other complaints…seriously 4 days now!!!

  • ShashTrader
    Heisenberg 🔆 (@ShashTrader) reported

    @airtelindia @Airtel_Presence AirFiber is down for last 1 hour and no way to raise complaint. App says network congestion. Please take immediate action and fix

  • sunderrajanIND
    Sunderrajan (@sunderrajanIND) reported

    What is wrong with @Airtel_Presence @airtelindia network. It is becoming really difficult to live with it. Too much call drop. Network drop and I’m not able to see any improvements even after complaints. A lot of of ppl are complaining the same in Bangalore region

  • jawannn_nn
    ADITYA (@jawannn_nn) reported

    @AlphaQ0099 @airtelindia This airtel sucks nowadays i switched to it from jio.

  • BetalaSiddharth
    siddharth betala (@BetalaSiddharth) reported

    Such fuckall experience by @Airtel_Presence @airtelindia and then their leader sunil Mittal complains about arpu not going up when you cannot support their customers and go them through expansion

  • BLR_Rising
    Bangalore Mirror (@BLR_Rising) reported

    @AshishS13055739 @airtelindia @Airtel_Presence Terrible Airtel service as there is no competitors in market. Only Jio and Airtel playing rest Aircel,Bsnl,Vodafone vanished from market. There should be more competition in market

  • venkatareddycs
    venkata reddy (@venkatareddycs) reported

    @gharkekalesh @airtelindia Their DTH services are equally bad. We pay premium price just for the quality of the services. But it’s pathetic tbh.

  • AtharvaTyagi8
    Atharva Tyagi (@AtharvaTyagi8) reported

    Surprising how @airtelindia billing systems are never down but internet connectivity always is. Especially wifi. I’ve been trying to get in touch regarding my issues and haven’t received any callbacks. What does it really mean when you ESCALATE our issues?

  • rahulkhajare
    Rahul Hajare (@rahulkhajare) reported

    The most useless organisation is @airtelindia , inspect of raising so many compliments they are able to resolve a very simple problem of voice. Their technical team is insufficient like their own service.@HMOIndia , it's on you.

  • HydPatels
    Patels (@HydPatels) reported

    Hey @Airtel_Presence @airtelindia There is no internet from the morning... please address the issue as early as possible.... Location: Golden City, pillar no 248 Registered mobile no: 6301374093

  • aftab_aarzoo
    Aftab Arzoo (@aftab_aarzoo) reported

    Hello @airtelindia Even after recharging with an unlimited data plan, I have been receiving notifications for the past few days stating that my data is 100% exhausted, after which the data stops working. I am forced to recharge my data daily. Is there a solution to this problem?

  • manojpujar
    ಮನೋಜ ಪೂಜಾರ (@manojpujar) reported

    @Airtel_Presence @airtelindia @geekyranjit took airtel broadband first time , after one month no internet since yesterday , after 24 hours also still not resolved , my first impression is very poor 👎 , I was previously using jio from past more then 2 years not faced any problem

  • am_blive
    Jago_Mohan_Pyare! (@am_blive) reported

    @airtelindia Please look into the issue regarding internet connectivity in my area. Details in the comment. It's 3 times in this month I faced the issue. Please stop making false commitments, and do some real customer-centric work. I am losing my trust on your services day-by-day

  • mukeshjainm
    Thebhakt (@mukeshjainm) reported

    @Airtel_Presence @airtelindia @JioCare What is the process to cancel Airtel broadband connection

  • Arya70741655
    Piyush Gupta (@Arya70741655) reported

    @Airtel_Presence @VittalGopal Airtel's Wi-Fi service is absolutely terrible. The internet has been down for seven days. Whenever I file a complaint, the ticket gets closed automatically without the issue being resolved—the service is utterly pathetic. Never get Airtel Wi-Fi; customer support.@airtelindia

  • cvamshir
    Vamc Reddy (@cvamshir) reported

    @airtelindia Please take it as a suggestion and let us talk to an actual HUMAN, your stupid bots are of no use. The network issues on your mobile network is really frustrating! Further, is Airtel app of any use other than static content? The chatbot there is even more stupid

  • nareshagarwal23
    Naresh Agarwal (@nareshagarwal23) reported

    Req id - UT6KB4TJQ9 @Airtel_Presence @airtelindia still issue not resolved, Please check

  • PrasoonTripat17
    प्रसून त्रिपाठी (@PrasoonTripat17) reported

    In my area @airtelindia broadband internet service has not been working for 1hrs, no local workers are taking the calls take action on your workers too. @airtelindia

  • tejpal_jangra
    Tejpal Jangra (@tejpal_jangra) reported

    @airtelindia Very disappointing experience with Airtel. Visited an Airtel Store for prepaid-to-postpaid migration and was assured activation would be completed today. However, it is still pending, and there has been no response to my DM. Poor service and unfulfilled commitments.

  • twit4rahulk
    Tweetrahul (@twit4rahulk) reported

    @gharkekalesh @airtelindia Worst broadband. Even their 5G phone network works like 2G in poshest localities of Bengaluru. Imagine the plight in remote areas and tier-2/3 cities.

  • carlessguy
    Karan G 🇮🇳 (@carlessguy) reported

    @airtelindia honestly I never faced so much issue just to get my sim replaced I called 198 wasted my time as there wasn't anyone to talk apart from just ivr. In store they say convert to postpaid that's only option. Can anyone help me get my sim so I can portout.

  • lalalalbbya
    lalalal (@lalalalbbya) reported

    @airtelindia please fixxxx my network omg

  • NoBelVignesh_
    vignesh (@NoBelVignesh_) reported

    Hey @airtelindia I am facing the worst customer service from you I took a new xtream service I want my old service to be disconnected. There is no way to connect to anyone to do it and no option to do it But every month bills are generated and fees are added without usage @TRAI

  • maulikbrahmane
    Maulik Brahmane (@maulikbrahmane) reported

    Pathetic service by @airtelindia ..... Xstream box is not working and wifi is not working

  • lavandeep
    lavandeep (@lavandeep) reported

    @aftab_aarzoo @airtelindia Even after the DM , no one checks the complaint.. very bad service..