Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 18: Problems at Airtel India
Airtel India is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Shimla, Dehra Dūn, Bengaluru, Chennai, Pune, Chhindwāra, Lucknow, Mumbai, New Delhi, Hyderabad, Guwahati, Bhopal, Jaipur, Delhi, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Shimla
|
Internet | 12 minutes ago |
|
Dehra Dūn
|
Wi-fi | 13 minutes ago |
|
Bengaluru
|
Internet | 1 hour ago |
|
Chennai
|
Internet | 1 hour ago |
|
Pune
|
Wi-fi | 2 hours ago |
|
Pune
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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M.Paul Raj Shekar (@DrPaulRajSheka1) reported@airtelindia The home WiFi at Gurgaon is down since Saturday. Airtel sends SMS about the outage & soon that the problem solved. But it’s been 3 days & it’s not working. Call centre says the problem solved but it’s still not working.
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Jitendra Kumar Swami (@Jitendr63429834) reported@Airtel_Presence @jagograhakjago airtel not providing me the service for which i have already paid its fourth day i am complaining but no resolution by @airtelindia even they are not replying
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JAYESH B SORATHIYA (@Iamjaysorathiya) reported@airtelindia My all connections is not working.. it's very slow
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Propranolol (@DrXofIndia) reportedThe worst thing in this world is @airtelindia Half of the places theres no connectivity and when there is connectivity they dont give unlimited 5g even after having valid plan It was worst decision to shift from jio to airtel
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Arvind Srivastava (@itsarvind_sri) reported@airtelindia its been more than 24 hr since i have booked my connection but no one has attended it till now and again and again engineers name keep changing in the app and they all say that its not their area what is the customer relation with that area issue , before paying the
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Dr Yudhyavir Singh AIIMS New Delhi (@yudhyavir) reportedAirtel giving pathetic service @airtelindia @Airtel_Presence Gov of India give telecoms license to their company also.
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Deepanshu Thakur (@realdpthakur17) reported@Airtel_Presence 1/ Applied for Airtel Wi-Fi shifting on 6 May 2026. Today is 18 May and the shifting is still pending. Repeated calls to customer care but no proper response or resolution. Very disappointing service from @airtelindia
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Anjali S. (@anjali_WFR) reported@airtelindia @AirtelServ30428 Worst business corporate services from Airtel - never use them for a business account. Been 3 weeks to activate a number and now been over 4 days to replace a lost SIM Card for the CXO of a company. Minus 5* service. @AirtelBusiness
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Happy (@Happy22176189) reported@airtelindia what is happening?? Since morning I have no network 😔
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Ravi Kapoor (@RaviKapoor) reported@airtelindia Your customer care is ****.
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sanjay choudhary (@choudhary1242) reportedDear @airtelindia your services are third class your Wi-Fi not working properly .i think it time to change the network
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Krunal Choksi (@KrunalChoksi00) reported@airtelindia @Airtel_Presence @AirtelWifi70464 It is difficult to contact anyone regarding installation of the new Airtel connection. Calls are not being answered. Please resolve this issue and update on installation status urgently. request ID 2PPKRY35E6.
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Sushil Shukla (@SushilS80) reported@airtelindia Pathetic service from Airtel. Totally fraud and irresponsible. No mechanism for customer grievance redressal. I have tried to communicate with Airtel through emails, in 198, raising complaints through the chat box in their app, through Twitter but no help.
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Hitesh kakkar (@hitesh280687) reported@airtelindia It's been 12 days, no action from your end, how do you think a customer should react to this non sense, you have generated a fresh bill , what for ? Half of the month i couldn't use your services due to your service team's negligence and had to do multiple recharges on my phone
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VenkataSai Katakam (@katakam9999) reported…I no longer use. I have already moved to another network. Requesting immediate deactivation of the account and reversal of unfair billing. #Airtel #CustomerService @airtelindia
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Aman Alexander (@akazender) reported@airtelindia @airtelnews let me know when you will resume wifi 24 hours & counting with no wifi network 2 whole days no internet in 7 days
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Tejalll (@tejal_surana) reportedThe number of the service guy 84540 09422 @airtelindia pls take this seriously
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Syed Mohammed Ali (@SyedMoh16047221) reportedYour team unresponble tell to remove the connection we no need this type of service @Airtel_Presence @airtelindia
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Sri | beyond specs 💭 (@sri00_exe) reported@airtelindia I shared the details in the DM previously three days ago now again I shared the same details I am ok to wait for a day or two if u provide proper resolution but ur support took 3days no resolution same old story every time
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Deepak (weformat) (@cooladorable) reported@airtelindia @Airtel_Presence I have installed Airtel DTH and now it is not working. When engineer visited he asked for 700 rs as charges to repair. Why do I need to pay charges?
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Deepanshu Thakur (@realdpthakur17) reported@Airtel_Presence I raised a Wi-Fi shifting request on 6 May 2026 (Order ID: 21-167403585752). Installation was later scheduled for 13 May, but even after 9 days it has still not been completed. Kindly resolve this issue urgently. @airtelindia
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BheemBoy💕🇮🇳 Eat millets Stay Healthy🙏 (@PITCHBOSS) reported@airtelindia @Airtel_Presence @airtelnews Never cares customer's. Past 2days no signal in HBR layout,Bengaluru to connect DigiTV ..no one responds .. and no update... What sick customer care.
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Maria (@Maria_ktwts) reported@Sohels7 @airtelindia @Airtel_Presence Outlet pr jaao or verbal fight karo tb hi dege waps... mujhe bhi 2 week baad mili after escalating the issue with the branch manager and i'm not paying the outstanding bill thats due as revenge😭 dimaag kharab krdete hai
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saurabh kirpal (@KirpalSaurabh) reported@airtelindia - please help. Have swapped from a physical sim to an eSIM. My physical sim has been deactivated but the eSIM has not been activated. I’ve waiting at your store for an hour and half now! Surely you can do better
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Nikhil Anand ☯️ (@nikhhilanand) reported@Airtel_Presence @airtelindia @Airtel_Presence why is my service request closed ? I am still facing latency issue . With whose permission was ticket closed ? I neither provided happy code !
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Vivek Kumar (@VivekKu10181154) reported@airtelindia @Airtel_Presence using Airtel services is harrasment now,raised complaint about 10+ times to close the connection but,they are eager to looting and making unused bill and support asking if bill won't paid bill will generate contingous.I request all don't preferairtel
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Manju Gangadhar (@manjugangadhar) reported@airtelindia , My recharge got expired. Now to recharge with my credit card I am not getting OTP. What's wrong with you 🤷? I will port to @reliancejio. Because they don't do this ****.
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Sachin Bhandwalkar (@sachin_public) reportedIf I don’t receive any response or installation update by today, I will cancel this request and shift to Airtel. Need immediate action. #JioAirFiber #PoorService #Jio @reliancejio @JioCare @airtelindia
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SANJEEV UPADHYAY (@SANJEEV32353094) reported@Airtel_Presence Facing serious network issues since yesterday. From today, whenever I make or receive calls, the network stops working completely. No 4G, 5G, or even VoLTE sign is showing. Calls and internet both are affected. Please resolve this urgently.@airtelindia
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Sandip Ghadge (@sandipghadge) reported@airtelindia You guys are shameless, poor on customer care. Everytime I open your app for the recharge my lowest plan is not shown at all, I have to search it every time. I hope this company will be closed soon. Is it necessary to upsell every month?