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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Delhi, New Delhi, Pune, Ludhiāna, Chhindwāra, Bhubaneshwar, Kallakkurichchi, Mumbai, Indore, Chandigarh, Hyderabad, Toshām, Alwar, Visakhapatnam, and Gurgaon.

CityProblem TypeReport Time
Delhi Wi-fi 2 hours ago
New Delhi Wi-fi 9 hours ago
Pune Wi-fi 10 hours ago
Ludhiāna Internet 10 hours ago
Chhindwāra E-mail 12 hours ago
Bhubaneshwar Wi-fi 13 hours ago
Full Outage Map

Community Discussion

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • crazytheodolite
    ಚಂದ್ರಶೇಖರ 👷‍♂️🏗️ (@crazytheodolite) reported

    @Airtel_Presence seems to be very busy sending invoices to customer for the services they don't intend to provide. Particularly to the newly coined "SlowLane" 5G service and always out Super Slow Airtel Wifi service... Please do keep up the bad service @airtelindia @airtelnews

  • SiddhuShah55
    Siddhu Shah (@SiddhuShah55) reported

    @iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.

  • JuniorJiraiya
    Chris Kevin (@JuniorJiraiya) reported

    @airtelindia I have the most unsatisfying and most irritating experience with yall over cancelling a WiFi service, your app only had a pause plan and no cancellation feature in it? Why do you guys increase your data packs prices if you can’t proved your customers with basics ?

  • raavichaar
    RaVichar (@raavichaar) reported

    Will never again or recommend anyone for airtel Xtreme wifi. My wifi is off for more than a week there is no one in customer care or anyone to address the issue. Will have close the connection @airtelindia @Airtel_Presence

  • as8012285
    Ashutosh Singh (@as8012285) reported

    Dear @Airtel_Presence @airtelindia, requesting your kind support regarding my broadband refund for ID: 053214286644. The router has been successfully handed over to Shadowfax (ID: R2197916190SRL).Although the connection was initially managed by someone else, I have been making-

  • Aruthamizh
    Arunvision (@Aruthamizh) reported

    @airtelindia no signal for the past 1hr.? . tweeting frm other network ?

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia the service in Parbhani has deteriorated badly. Please fix the network issue urgently and provide a permanent solution. Otherwise, there is no reason for us to continue with Airtel. 3/3

  • dealsandloots
    Akarsh (@dealsandloots) reported

    @airtelindia whats your customer care email id ?? Why you are charging extra amount in the name of taxes ?? I didnt subscribe or opt for additional channels But im getting text msgs as channel got activated Why u r activating new channels without my consent ???

  • balajiKR66
    Raja 🌞 (@balajiKR66) reported

    Dear Airtel Firstly the Airtel thenks App is most unfriendly sonis the Chatbot Couldn't opt out of Google One Subscription neither your customer care support could Can't remove certain unwanted OTT channels My Complaint on connectivity issue is still pending @airtelindia

  • mishr_v1
    Harṣavardhana Miśrā (@mishr_v1) reported

    @SaffronChargers @airtelindia has this habit, your post actually reminded me of the refund they r supposed to give to me. I forgot to ask , but I will try now. Cancel k baad security deposit bhi nhi denge.

  • SaffronChargers
    Saffron Chargers (@SaffronChargers) reported

    I shifted to a new house and requested Airtel to relocate my WiFi connection. Instead, Airtel is telling me to remove the router myself and bring it to them - even though it is installed at a considerable height. I’m currently out of the city and only my mother is at home. I’m not a technician. How am I supposed to safely remove it? And when I asked Airtel to send their team, their response was: “We won’t do it. You can cancel the connection.” Here’s the shocking part: when I got the connection, Airtel told me that shifting the connection would be THEIR responsibility. Promise the service while taking the customer, then refuse to provide it when the customer actually needs it. This is what Airtel customer service has come down to. @airtelindia - is this your idea of customer service?

  • iPKAgarwal
    Pritish Kumar Agarwal (@iPKAgarwal) reported

    @airtelindia @Airtel_Presence This complaint was raised on 11th August. Spoke to Supervisor Sahil Sharma today and apparently there is no one senior at the customer service team above him. Not sure what to do. Happy to disconnect and port out. But that’s not being allowed either. Paying charges all month.

  • SRK48013665
    Saroj Kumar Devta (@SRK48013665) reported

    @SishirKumar16 @airtelindia They'll never sort that out. Only message us sir, apology sir, inconvenience regretted sir and so on

  • highon_420
    rohit malik (@highon_420) reported

    @Airtel_Presence @airtelindia count your days. I’m porting to @JioCare as soon as my current recharge expires. I’ve been an Airtel customer for 6 years, but for the past month your 5G speeds have been absolutely terrible.

  • Amitkum62843873
    🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reported

    Hi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel

  • BhartiJain326
    Bharti Jain (@BhartiJain326) reported

    @airtelindia @Airtel_Presence My SIM is detected by the phone and shows Airtel, but it is showing Emergency calls only and cannot register on the network. I tested the SIM in both slots, and another Airtel SIM works normally in the same phone. Please check and help.

  • vishnuv94
    Vishnu Vijay (@vishnuv94) reported

    @airtelindia @airtel_presence Still awaiting a response after 3 hours. I have no working channel to raise this complaint. Please address this urgently as it is affecting our work.

  • jha__roshan
    roshan jha (@jha__roshan) reported

    @airtelindia @airtelindia Not only has your service team failed to show up despite repeatedly rescheduling my Wi-Fi appointment, but there is absolutely no response to my complaint on Twitter either. This is not the level of service expected from Airtel.

  • jha__roshan
    roshan jha (@jha__roshan) reported

    @airtelindia This is becoming ridiculous. I scheduled a Wi-Fi service visit day before yesterday, and it has been rescheduled repeatedly.

  • themisschaotic
    Miranda (@themisschaotic) reported

    @airtelindia took out the ₹299 plan? Why, Airtel, why? Not everyone can keep up with these ever-increasing recharge prices. At this point, it’s honestly time to consider changing my network provider. Sorry Airtel, but you’re about to lose a loyal customer.

  • patratu195
    Venkatesh Kumar (@patratu195) reported

    @airtelindia I had subscribed to Airtel Black,which I later cancelled and retained only the WiFi service.Despite that, my monthly bill was never reduced and I continued to pay Rs. 706 every month.This month the bill is Rs. 463, but previously it was Rs. 706,why this difference?

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia Your network in Gulzar Colony, Parbhani has been showing 2G for the last 6–7 hours. I am unable to make calls or use mobile internet properly. This is not an isolated incident we have been facing such network problems repeatedly in Parbhani. 1/3

  • 4chi11es
    DDD (@4chi11es) reported

    @airtelindia we have not had access to Internet for the last 20+ hrs. The same thing happened last month too. This is pathetic service. I need this fixed asap I have work to do

  • ananil111
    Anil (@ananil111) reported

    @Airtel_Presence Still no refund or validity credit given to me... Really very pathetic customer support service from @airtelindia

  • warsimazhar
    Mazhar (@warsimazhar) reported

    @airtelindia been on 121 for 11+ minutes just navigating the IVR menu with no human rep option. I need to raise billing dispute for ISD usage, is there a way to talk to support way?

  • saurabheklaghar
    Saurabh Bandyopadhyay (@saurabheklaghar) reported

    @airtelindia not receiving otp from banks since morning. Tried 3 banks, 3 cards, same thing. Called ur support team, they said, everything is okay; @SamsungIndia support checked & said S25 is okay.Atm, I'm pretty sure your network is the issue. Can you help?

  • mishra_susant
    susanta mishra (@mishra_susant) reported

    @LtGenDPPandey @airtelindia Absence of regulators(Nearly defunct ) and monopoly situations in choosing operators(Jio n Airtel) have left customers begging for service and value!!

  • RahulJoshi1000
    Rahul Joshi (@RahulJoshi1000) reported

    @airtelindia still my issue is not resolved could you pls check

  • 2onemalcom
    Malcom UI/UX (@2onemalcom) reported

    @airtelindia Please fix your network

  • iam_rkp
    Rakesh Kumar Panda (@iam_rkp) reported

    @airtelindia I have unlimited 5g pack is active. But my 4g data has been consumed. Whenever I complain about this, there is no solution.