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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 25% Wi-fi (25%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: New Delhi, Shiliguri, Chhindwāra, Chennai, Bhopal, Guwahati, Madurai, Indore, Kolkata, Bengaluru, Lucknow, Delhi, Gurgaon, Kanpur, and Ludhiāna.

CityProblem TypeReport Time
New Delhi Wi-fi 1 hour ago
New Delhi Internet 4 hours ago
Shiliguri Internet 5 hours ago
Chhindwāra Internet 5 hours ago
Chennai Internet 6 hours ago
Bhopal Wi-fi 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • SURAJ_SIR
    SURAJ AGRAWAL (@SURAJ_SIR) reported

    @airtelindia @airtelnews @bhartiairtelfdn after a tired day when kids complained repeatedly on 7th day that papa internet is at all not working and when connected to customer care Mr Kuldeep talks rudely and in dominating way.. THIS IS BEHAVIOUR OF #AIRTEL WITH CUSTOMER , you are taking money and not offering g free services.. shame on you

  • ajitsingh22
    Dr Ajit Singh (@ajitsingh22) reported

    @airtelindia Fed up with @airtelindia closing my poor voice quality complaints without any actual resolution. It’s a loop of "completed" tickets but zero improvement. Need a real fix ASAP or my entire family will port out.

  • Mr_Rutul_Bhatt
    Rutul Bhatt (@Mr_Rutul_Bhatt) reported

    I believe @Airtel_Presence @airtelindia would provide better service if I switch to it.

  • techagrawal
    Aditya Agrawal (@techagrawal) reported

    @Airtel_Presence No response from @Airtel_Presence @airtelindia . Such a low level of service. Service team is closing the complaint without even addressing & #airtel is generating the bill every month.they want money on time with a poor service #shame

  • Unheardnotes1
    U (@Unheardnotes1) reported

    @Airtel_Presence One of the worst services I've ever received. Fake promises. Nothing was resolved from your end before and nothing is going to happen now as well. My problem is going to be ignored again. I'd rather move to a local provider than @airtelindia #airtel Bad Service.

  • itzmeumesh
    ಉಮೇಶ್ । उमेश । Umesh (@itzmeumesh) reported

    @Airtel_Presence @airtelindia It has been more than 25 hours and issue is yet to be attended..

  • bandarupallivkr
    Venkateswara rao B (@bandarupallivkr) reported

    @airtelindia @Airtel_Presence #BanAirtelBlackConnection worst service no response from customer care, everytime when i call one new person is lifting and i have to explain same cokplaint again and again they are adking they will arrange call back in 4 hrs but its not done

  • ShekharRajput00
    Shashi Shekhar (@ShekharRajput00) reported

    @Airtel_Presence Details shared in DM, but still no response or call received. Airtel Xstream Fiber has been down since 17 May, 11 PM with LOS red light on router. Wrong engineers assigned twice and no resolution despite repeated complaints. Kindly resolve this urgently. @airtelindia

  • Bhabani220Kv
    ଇଂ.ଭବାନୀ ଶଙ୍କର ସାହୁ (@Bhabani220Kv) reported

    Reportedly lodged 2 complain regarding my airtel xtreme fibre since Sunday but for you people customer service is a joke. No response no solution. @airtelindia

  • ShahidTechDude
    Bhikhu Mhatre (@ShahidTechDude) reported

    Airtel totally down in jogvad area for 8 hour, jamnagar - 361280 Airtel fix this issue @airtelindia

  • cant_think_any_
    Madara Uchiha (@cant_think_any_) reported

    i am sure local vendors are manipulating the signal strength. @airtelindia u have lost me as a customer. I am switching the provider now. Same issue since ages, no one can resolve ????

  • ankii_exe
    Ankit Singh (@ankii_exe) reported

    @airtelindia not caring enough to respond or look into the problem

  • KAUSHIK17267933
    KAUSHIK Dutta (@KAUSHIK17267933) reported

    @airtelindia my wife sim card got changed from Airtel n t however, SMS not started 24 hrs have passed. she is getting calls that's all other activities. Bad sevice.Pleasebresolve asap

  • Atharvmani20
    Atharv Mani Parashar (@Atharvmani20) reported

    Dear @airtelindia Worst wifi service and wifi net speed i have ever experienced, despite complaining no engineer visited and problem marked solved on the app without taking any feedback,I want disconnection and refund if u can't take responsibility for your poor wifi service.

  • sidhantdev
    sidhant dev gupta (@sidhantdev) reported

    @productive1344 @airtelindia @reliancejio Thinking of that too, because there service is pathetic!

  • loginmanish1
    Manish Sharma (@loginmanish1) reported

    @airtelindia signals in Kolkata is so pathetic. It shows only first line or no signal at all. On data side, forget 5G, most of time it's 4G only. Seems like they're deliberately telling customes to switch to other service providers.

  • Sid_Nesarikar
    Siddhant (@Sid_Nesarikar) reported

    Stayed home and wasted 2 full days because of repeated false commitments from Airtel customer care. Pathetic service & zero accountability after payment is collected. Would honestly recommend Jio over Airtel, at least Jio completes installations the same day. @airtelindia

  • A_DasOfficial
    Amit Kumar Mahishya Das (@A_DasOfficial) reported

    @airtelindia Service Request 10944728859. Since Saturday , I'm unable to use WiFi. What is the point of having WiFi if you can't use it when needed the most? 3 days and still counting. Resolve it as soon as possible. #airtel @airtelnews #airtelWifi

  • snoopy_maverick
    Shashank Chaudhary (@snoopy_maverick) reported

    @airtelindia Guys just answer me one query, how an ivr is supposed to understand my problem if the problem isn't listed in your menu. The customer service is getting worse day by day and price hikes are increasing day by day. I cannot resolve my issue for the past half and hour.

  • sahebrao21
    Mayur.AI (@sahebrao21) reported

    Hello @airtelindia , past 6-7 day WiFi connectivity issue to my airtel broadband. I have raised multiple complaints (complaint no. 11030314364) but no resolution . Could you please take my issue seriously. Please provide me with a solution to fix my wifi broadband.

  • mulye_anand
    Anand Mulye (@mulye_anand) reported

    @airtelindia #Pathetic service for wifi broadband. From the last 30 hours there was no service. The customer care executives don't have answers. Airtel black users who have priority service, the customer service number was not available since last 30 hrs.

  • bandarupallivkr
    Venkateswara rao B (@bandarupallivkr) reported

    There is no update itself such a worst service by airtel customer care @airtelindia @Airtel_Presence

  • RakeshBokadia
    Hyderabadi JAIN (@RakeshBokadia) reported

    @Airtel_Presence @airtelindia Requested Wi-Fi disconnection for A/c no. 04089390633_AP on 13th May, but still active. Also paid ₹500 for IPTV on 2nd May, yet service not provided. Since I no longer wish to continue, process refnd & disconnect immediately. wrst customer service

  • prashantraval
    Prashant 3D (@prashantraval) reported

    The worst service of shifting from one city to another. Sales says its very easy with #Airfiber while purchasing and at the time of service. No support. Custmr care says sorry n engineer doesn't pickup. I have family postpaid, OTT DTH and Wifi plan Thanks @airtelindia

  • ShadiqueMahtab
    Shadique Mahtab (@ShadiqueMahtab) reported

    @airtelindia @Airtel_Presence My Wi-Fi (ID: 0625429500824) was discontinued due to network issues & I've already switched providers. Yet you're still generating bills & threatening late fees. Please disconnect this connection immediately & waive the bill. #ConsumerRights

  • _tanygupta
    Tarun Gupta (@_tanygupta) reported

    @airtelindia : your services sucks.. I am fed up with your prepaid services. Looking for an alternate now.. @reliancejio or @ViCustomerCare . Airtel has been looting me for weeks and there is no way to connect a human agent. IVR doesn't solve all issues.

  • sandy8369
    sandeep pawar (@sandy8369) reported

    @airtelindia @FibreAirtel @Airtel_Presence What's the point of sharing the contact number in your DM still didn't get any call and issue is not resolved Airtel Service is getting Pathetic day by Day

  • Shashanksmart07
    Shashank Mishraw56 (@Shashanksmart07) reported

    @Airtel_Presence @airtelindia you people are so shameless and careless that you are holding the amount despite of failing to provide even a single day service. Your team is making false commitments despite of elapse of 2 months. This is my 6th tweet on X shameless airtel

  • MenonPvg
    PVG Menon (@MenonPvg) reported

    Terrible experience with an untrained, crude and aggressive @shadowfax_in delivery boy for an @airtelindia return pickup in Bangalore. 1st, he wants me to go and meet him on the road,which I refuse. Then wants original box, which Airtel never gave. Totally untrained and rude

  • pateljax18
    1890 (@pateljax18) reported

    @airtelindia @Airtel_Presence I regret choosing Airtel.Every complaint is closed without real resolution.After one timeline ends,Airtel simply raises a new complaint I suggest people avoidbuying SIM until Airtel starts taking customer complaints seriously.This is shameful service