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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 23% Wi-fi (23%)
  • 9% Phone (9%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Mumbai, Cochin, Kolkata, Greater Noida, Hyderabad, Chennai, Bengaluru, Nagpur, New Delhi, Jaipur, Pune, Dehra Dūn, Ludhiāna, and Guwahati.

CityProblem TypeReport Time
Chhindwāra Wi-fi 19 minutes ago
Mumbai Wi-fi 43 minutes ago
Cochin Internet 2 hours ago
Mumbai Wi-fi 3 hours ago
Chhindwāra Phone 4 hours ago
Kolkata Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • kamatanay
    Anay Narendra Kamat (@kamatanay) reported

    @airtelindia @Airtel_Presence it’s been 3 days that my Internet is down. You raised a ticket and that got reassigned to another engineer for 21st June. Seriously?

  • programmerviva
    Vikas Vaibhav (@programmerviva) reported

    @airtelindia Internet service is down in the Vibhuti Nagar area of Lucknow. We are unable to connect to video calls or phone calls. #internet #airtel #airtelindia

  • murugesanRAM
    Flourishing TN (@murugesanRAM) reported

    @airtelindia You didn't even get back ? Poor service standard

  • kaiskazi
    Kais Kazi (@kaiskazi) reported

    @airtelindia extremely shameful service provider, had a lot of unresolved issues earlier and now today we have a new issue which is unresolved as usual... service down since morning and it's impact my job as do WFH

  • lakshmikanan
    Lakshmi Kannan (@lakshmikanan) reported

    @airtelindia I am the account holder and currently in the US for a month. My father who is the primary user of the mobile number xxxxx xx416 is 86 years old. Suddenly the SIM is not working. Today mobile phone is the lifeline for many people with UPI payment, LPG booking etc

  • ayyashchacha
    मी मराठी (@ayyashchacha) reported

    @vani_ankita @airtelindia I am also facing the same issue I called many time but not getting proper response from Airtel team.. Their condition is such that they are providing such services in tier one cities Pune

  • Devil_Veer14
    Veer Urkude (@Devil_Veer14) reported

    I am using an Airtel postpaid SIM, and I have not been able to use mobile internet for the last 15 days. I have already raised a complaint, but I have not received any proper response from Airtel yet. Please look into the issue and resolve it @airtelindia @Airtel_Presence

  • biplabpaul569
    Biplab Paul (@biplabpaul569) reported

    Disappointed with @airtelindia service. Paid ₹1500 on 17 June for a WiFi + TV plan. WiFi was installed on 18 June, but the Set Top Box is still pending. Multiple follow-ups with the Kasba Nabapally Airtel store have resulted in no resolution. Need immediate assistance. #airtel

  • CapriDeep
    Dipesh Sultania 🇮🇳 (@CapriDeep) reported

    dear @airtelindia @Airtel_Presence i m facing network issues on my postpaid number and even calls n not connecting. have raised a complaint yest but no response from your team. can someone kindly look into the matter urgently

  • anshrbhagat
    Ansh (@anshrbhagat) reported

    I am still waiting for your response. Internet box is broken near electric poll send your technical support ASAP address: wazirabad village street no 1 shivaji chowk near sisodiya properties #7838580327 @airtelindia @Airtel_presence

  • alby22052021
    Alby (@alby22052021) reported

    @Saurabh_Pinch @reliancejio True, It's not just Jio. Switched from Jio to @airtelindia, hoping for better service, but call drops and network issues are almost the same. Also I paid ₹50 in advance for DTH services 2 years ago, and still no update. Indian telecom needs serious improvement.

  • RishavK73686584
    Rishav Kumar (@RishavK73686584) reported

    @airtelindia the worst service provider I lost my Phone and I want to block my sim card on urgent basis I trying to block my sim card on call I try many times to connect with support but they didn't respond no never buy this sim again

  • shivadityasingh
    Shivaditya Singh (@shivadityasingh) reported

    Absolutely the most horrific customer service experience with @airtelindia @Airtel_Presence last 2 days, it is so unfortunate that Indian companies never manage to keep up a consistently uniform experience

  • harisaravanan
    Hari Saravanan🇮🇳 (@harisaravanan) reported

    @airtelindia @Airtel_Presence YOUR services have gone from bad to worse! Wifi down frequently for past few days and ZERO care! You are competing with Bescom for downtime champions? Bye bye to longterm relationship - wishing you loads of badluck to perish to competition! 👎👎👎

  • radiojalna
    RAHUL (@radiojalna) reported

    @airtelindia wifi plan somehow managed to take 1200 rs mnths plan is 10th day still not solved #jalna ..just massage ...Hi, we’re sorry for the delay caused to resolve your service request. It is our constant endeavor to help you stay connected. Our team is striving to resolve

  • AnuragReports
    Anurag Bhuvi Pandey (@AnuragReports) reported

    More than an hour has passed and the WiFi is still down. Im now using my mobile data, which is also Airtel. What a clown **** show Airtel’s service is. 🤡 When are you guys going to justify the price we pay? @Airtel_Presence @airtelindia @airtelnews

  • RPunewar2016
    Rahul Punewar (@RPunewar2016) reported

    @airtelindia What's the point of paying premium prices if mobile data barely works during a Chennai–Nagpur journey? @reliancejio provided seamless connectivity while Airtel struggled. Time to improve the network experience. #Airtel #NetworkIssues

  • derek57a
    zerox57a (@derek57a) reported

    Hey @airtelindia @Airtel_Presence, why is my 5G network secretly draining my daily 2GB 4G pack? Hit the 300GB FUP and now even though my phone shows 5G connection and hits 400Mbps, my 4G quota is being eaten up. Completely stranded with no internet. Look into this ASAP

  • AyanBasheer4
    Ayan Basheer (@AyanBasheer4) reported

    Hello @airtelindia where I can buy your sim .i leave @reliancejio @JioCare worst network I ever used totally worst

  • athitheboss
    Athiswamy (@athitheboss) reported

    What is the use of having a X(twitter) team if you ppl cannot respond to an issue raised. Even today the issue is continuing and 0.50rs has been deducted again. When will I got a resolution from this daylight robbery? @airtelindia @Airtel_Presence

  • anil1958
    anil kumar (@anil1958) reported

    @airtelindia I am a priority customer of yours with with number ending 9458 I am in need of an international roaming pack for 10days validity for Singapore single country visit I am told you charge 2999/- for this and there is nothing less is this not unfair practice

  • vjsatun
    VJ ❤️ Memecoin (@vjsatun) reported

    @Airtel_Presence No reply, no resolution this way @airtelindia @Airtel_Presence is providing service

  • isarpitgupta
    Arpit Gupta (@isarpitgupta) reported

    @airtelindia @Airtel_Presence Airtel WiFi has not been working since morning .The Internet is completely down and affecting my work. Kindly resolve this issue at the earliest.

  • kyunall
    Kunal Singh (@kyunall) reported

    Never thought @airtelindia will be like this, their sales person promised to install the wifi in 24 hours , after getting the money he booked installation and post that has not been picking up my calls installation engineer called saying new building installation not possible

  • Kbhadre
    Kapil B (@Kbhadre) reported

    @airtelindia Customers face instant late fees for payment delays: but when companies deliver poor service, they pay no penalty at all. If you expect us to pay on time, we expect you to deliver on your promises. Fairness should work both ways. More than 2weeks, facing issues.

  • Nandkum11
    Nandkumar (@Nandkum11) reported

    @airtelindia @Airtel_Presence Despite raising multiple complaints and following up repeatedly, there has been no resolution, no update, and no accountability from the Airtel support team. This prolonged outage is affecting my work and daily activities.

  • Rahul37716789
    Rahul (@Rahul37716789) reported

    @airtelindia 3 days no wifi service , pathetic state of service . Unable to register any complaint , just getting work in progress and it will get quickly resolve

  • AkashBh35758434
    Akash Bhardwaj (@AkashBh35758434) reported

    @Saurabh_Pinch @reliancejio Same issue I have Airtel @airtelindia

  • BharatYugaBaat
    BharatBaat (@BharatYugaBaat) reported

    UPDATE: Airtel customer service is ABSOLUTELY STUPID 😤 Called after my IPTV complaint (see previous tweet), they RAISED A DTH REQUEST instead of IPTV! I NEVER asked for DTH! This is COMPLETE negligence + total incompetence from Airtel. Now NO callback AGAIN! HOW IS IT POSSIBLE that buying a NEW SERVICE takes so much of delays? Cancel this WRONG DTH ticket & raise correct IPTV request IMMEDIATELY! Your system is UTTERLY USELESS! @airtelindia @Airtel_Presence

  • me_ashuu
    Ashutosh Srivastav (@me_ashuu) reported

    Fed up with @Airtel_Presence @airtelindia pathetic network. Every day the same slow internet, poor connectivity, and zero accountability. What's the point of paying premium charges for such terrible service? Porting out is the only option left