1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Delhi, Ahmedabad, Chhindwāra, Indore, Patna, Hyderabad, Dimāpur, Guwahati, Pune, Mandi, Bhubaneshwar, Chennai, Dehra Dūn, Kolhāpur, and Arang.

CityProblem TypeReport Time
Delhi Internet 3 hours ago
Ahmedabad Internet 9 hours ago
Chhindwāra Wi-fi 12 hours ago
Indore Internet 12 hours ago
Patna Internet 14 hours ago
Hyderabad Internet 14 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • iPKAgarwal
    Pritish Kumar Agarwal (@iPKAgarwal) reported

    @airtelindia @Airtel_Presence This complaint was raised on 11th August. Spoke to Supervisor Sahil Sharma today and apparently there is no one senior at the customer service team above him. Not sure what to do. Happy to disconnect and port out. But that’s not being allowed either. Paying charges all month.

  • zia24547
    Zia (@zia24547) reported

    Hello @airtelindia @Airtel_Presence Any reason why the internet is down again in about 9 days ? What is it that I'm paying you for ? Hathway broadband is so much better.

  • CseMohit
    Mohit Navandar (@CseMohit) reported

    @airtelindia @AdobeExpress @airtelindia WiFi is not working. Not able to create a service request from Airtel app, it says failed to create a service request. Called your customer care number, it says can't connect to customer support team, try again 02035098590 wifi I'm reachable at 8669068878.

  • amol_bobade
    Amol Bobade (@amol_bobade) reported

    @Airtel_Presence Airtel network has been down in our area, MIDC Paithan-431148, for almost 8 hrs now. No calls, no internet. This is causing serious inconvenience to residents. @airtelindia, please look into the issue and restore the service urgently. #Airtel #AirtelDown #Paithan

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia Because of these ongoing issues, all the other SIMs in my family have already been ported to Jio. This is the last Airtel SIM we still have. We stayed with Airtel even when Jio services were free because we trusted Airtel for better network quality. Unfortunately, 2/N

  • ak_is_here
    Akshem Malik (@ak_is_here) reported

    The latest promised resolution time was today by 1:41 PM. It is now well past that deadline, and there is still no resolution. @airtelindia, this is not the service I expect after paying for a premium internet connection.

  • MMadangallu
    Mahesha Madangallu (@MMadangallu) reported

    @airtelindia No proper signal for Airtel AirFiber at Parkala, Udupi District, Karnataka – 576107, for more than a month. Despite repeated complaints, there has been no proper response or resolution from your office. Please address this issue urgently and restore reliable service.

  • Keshav_2308
    Keshav (@Keshav_2308) reported

    @Airtel_Presence @airtelindia @Airtel_Presence It's been more than one hour, still the issue has not been resolved!

  • vijayshankar467
    Vijay Shankar (@vijayshankar467) reported

    @airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately!

  • themisschaotic
    Miranda (@themisschaotic) reported

    @airtelindia took out the ₹299 plan? Why, Airtel, why? Not everyone can keep up with these ever-increasing recharge prices. At this point, it’s honestly time to consider changing my network provider. Sorry Airtel, but you’re about to lose a loyal customer.

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia @airtelindia_support Your network in Gulzar Colony, Parbhani has been showing 2G for the last 6–7 hours. I am unable to make calls or use mobile internet properly. This is not an isolated incident we have been facing such network problems repeatedly in Parbhani 1/N

  • AmlanPriyabrata
    AMLAN PRIYABRATA BARIK (@AmlanPriyabrata) reported

    Dear @airtelindia @Airtel_Presence, 3 complaints, no resolution. SR: C5AGD3EST20260821374378 C5AGD3EST20260808259524 C5AGD3EST20260828363655 Poor indoor network, call drops, voice issues & very slow internet. Please fix this urgently. @TRAI

  • KarmaSutraKS
    Kuldeep Sharma (@KarmaSutraKS) reported

    @Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia

  • RakeshM73729325
    Rakeysh Mahato (@RakeshM73729325) reported

    My broadband is not working from last 2 days and till now no call from engineer @airtelindia

  • vishnuv94
    Vishnu Vijay (@vishnuv94) reported

    @airtelindia @airtel_presence Still awaiting a response after 3 hours. I have no working channel to raise this complaint. Please address this urgently as it is affecting our work.

  • livelovenchill
    Akshay Sharma (@livelovenchill) reported

    Old complaint: 144993628 New complaint: 658558238 How many more times do I need to complain before someone actually fixes this? @airtelindia

  • iPKAgarwal
    Pritish Kumar Agarwal (@iPKAgarwal) reported

    @airtelindia @Airtel_Presence My complaint number 11039244389. Still no resolution. Some random person visited the home without any intimation and absolutely no solution.

  • trilobite_1970
    Raj (@trilobite_1970) reported

    Daily multiple spam calls from Airtel customer care. Why? @airtelnews @airtelindia

  • AmlanPriyabrata
    AMLAN PRIYABRATA BARIK (@AmlanPriyabrata) reported

    @airtelindia @Airtel_Presence, 3 complaints.0resolution.💀 SR:C5AGD3EST20260821374378 C5AGD3EST20260808259524 C5AGD3EST20260828363655 2026 re bi indoor re network nahi,internet crawling speed re chaluchhi. Paying for 5G, getting frustration. Fix this. @TRAI#AirtelDown

  • dnbkindian
    Debarpita Banerjee (@dnbkindian) reported

    @airtelindia @Airtel_Presence Hey Airtel, Air Fiber WiFi connectivity issue since morning, router sometimes comes online for two three mins, then turn orange yellow, and since last 1 hr it is completely red. I work from home and it is critical for me. Location PIN - 713212

  • AbdulKa68493643
    Mersal Arasan (@AbdulKa68493643) reported

    Airtel network has been blocked since this morning so people who are unable to use services have rushed to fix it and report what caused it #Airteldown #Airtel @airtelindia #Networkdown

  • singhrahul1008
    Chaudhary (@singhrahul1008) reported

    @airtelindia why you are guys sending me the bills in every month when u have not shifted my connection till the time . How can you do this,,? Are you guys out of your mind..call me now want to discuss your ****@OrganicConsumer @jagograhakjago

  • dealsandloots
    Akarsh (@dealsandloots) reported

    @airtelindia whats your customer care email id ?? Why you are charging extra amount in the name of taxes ?? I didnt subscribe or opt for additional channels But im getting text msgs as channel got activated Why u r activating new channels without my consent ???

  • trkbins
    RK (@trkbins) reported

    Poor Broadband WIFI services by @airtelindia in Madipakkam Chennai.REQUEST ID 11039460495..2 days airtel wifi is dead no one is attending.

  • pallavi_dutta1
    Pallavi Dutta (@pallavi_dutta1) reported

    @airtelindia asked for your Wifi connection. Paid a deposit of 1500. Installation POC didn't show up for a week. Cancelled the order but your team keeps delaying the refund. They keep asking me to wait for a call to refund my money? What is this customer experience? HORRIBLE!

  • kushalskhabiya
    Kushal Khabiya (@kushalskhabiya) reported

    @airtelnews No reliable customer care. No WiFi since many days. No person has come to resolve an issue. In your app, no complaint is been taken. Customer support is ai. @airtelindia Shall I get the support or should I buy another connection? @Airtel_Presence SR No. 11039558554

  • bipinchaturved
    bipin chaturvedi (@bipinchaturved) reported

    Horrible customer support, Closing complaint Without sharing closure remark. New complaint ID-658563471. No any seniors monitoring you poor customer service @airtelindia

  • jammy_edits
    Jammy Edits (@jammy_edits) reported

    @airtelindia @Airtel_Presence My Airtel WiFi has been down since Monday. Your team raised ticket #11039308709 and promised resolution by 01 Sep 2026, but it’s still not working on 02 Sep. Please resolve this urgently. @airtelindia #Airtel #AirtelIndia

  • Amitkum62843873
    🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reported

    Hi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel

  • livelovenchill
    Akshay Sharma (@livelovenchill) reported

    @airtelindia Absolutely unacceptable service! My Airtel DTH has been not working for an unreasonably long time. Instead of actually resolving the issue, the responsible person kept updating/extending the SLA repeatedly. Now, no one is even picking up the calls.