Airtel India service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

• Internet (53%)
• Wi-fi (23%)
• Total Blackout (11%)
• Phone (10%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Sūrat, Mumbai, Agra, Delhi, Indore, Nagpur, Guwahati, New Delhi, Shimla, Dādri, Hyderabad, Kolkata, Shillong, and Pune.

City	Problem Type	Report Time
Chhindwāra	Wi-fi	8 hours ago
Sūrat	Internet	9 hours ago
Mumbai	Internet	9 hours ago
Sūrat	Total Blackout	9 hours ago
Sūrat	Phone	9 hours ago
Chhindwāra	Internet	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RGR (@RahulGovindRao) reported 6 minutes ago

  This is extremely disappointing, especially considering the service quality Airtel is providing. Airtel needs to seriously improve its infrastructure and ensure uninterrupted internet connectivity during power outages. #Airtel @airtelindia @Airtel_Presence @airtelnews

• 
  Mahesha Madangallu (@MMadangallu) reported 6 minutes ago

  @airtelindia No proper signal for Airtel AirFiber at Parkala, Udupi District, Karnataka – 576107, for more than a month. Despite repeated complaints, there has been no proper response or resolution from your office. Please address this issue urgently and restore reliable service.

• 
  Abhishek Dhiman | Himachal Diaries (@ankudhiman) reported 13 minutes ago

  @smasithick If you have time, please check and then tweet. If you have no issue, it will help many users who are frustrated with @airtelindia & @reliancejio.

• 
  VIVEK SINGH (@VIVEKSD27) reported 14 minutes ago

  @Airtel_Presence @airtelindia I’ve already shared all the details in DM. This isn’t a minor inconvenience anymore the slow internet is seriously hampering our office productivity and disrupting work. We’re paying for a 300 Mbps plan, yet struggling with basic connectivity and upload speeds.

• 
  Vishnu Vijay (@vishnuv94) reported 15 minutes ago

  @airtelindia @airtel_presence Still awaiting a response after 3 hours. I have no working channel to raise this complaint. Please address this urgently as it is affecting our work.

• 
  SambhavK (@Sambhavkochar1) reported 17 minutes ago

  @airtelindia @Airtel_Presence Unacceptable service delay. Wi-Fi speed has been degraded for >2 days • Ticket ID: 11039480939 (unresolved) • Callback req: Missed(due date was 1st Sep) Zero follow-up despite clear SLA breach. Need an immediate escalation & engineer visit today

• 
  Bharti Jain (@BhartiJain326) reported 18 minutes ago

  Hi @airtelindia ,My sim has suddenly lost all networks .It's been 6 hours since I am facing the issue.please help

• 
  Pritish Kumar Agarwal (@iPKAgarwal) reported 23 minutes ago

  @airtelindia @Airtel_Presence My complaint number 11039244389. Still no resolution. Some random person visited the home without any intimation and absolutely no solution.

• 
  Sandeep Kumar (@Sandeep_0502) reported 24 minutes ago

  Hello @Airtel_Presence @airtelindia Your service is extremely disappointing. I shifted from Greater Noida to Ashok Nagar and requested a connection transfer 8 days ago. Still, neither has the connection been shifted nor am I getting any proper response from customer care.

• 
  Rohit Barik (@iamrohitbarik) reported 26 minutes ago

  @Airtel_Presence @airtelindia There is an Postpaid wifi connection pending on my name though I have surrendered it before 6 months as I changed my location. I want to take a new connection now but looks like there are some pending amount showing on my name. Please help on this.

• 
  Vishal Rastogi (@CreativeBloke) reported 28 minutes ago

  Pathetic service from @airtelindia continues. Constant broadband failures, zero reliability, and now a complete outage since 1st Sept with absolutely no update. If you’re facing the same mess, speak up. #airteloutage @Airtel_Presence

• 
  Kuldeep Sharma (@KarmaSutraKS) reported 29 minutes ago

  @Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia

• 
  ಚಂದ್ರಶೇಖರ 👷‍♂️🏗️ (@crazytheodolite) reported 31 minutes ago

  @Airtel_Presence seems to be very busy sending invoices to customer for the services they don't intend to provide. Particularly to the newly coined "SlowLane" 5G service and always out Super Slow Airtel Wifi service... Please do keep up the bad service @airtelindia @airtelnews

• 
  Samiul (@mdsamiul05) reported 32 minutes ago

  @JioCare Another day, still no acknowledgement on the installation promised for 30th Aug. Very unprofessional. If you can’t deliver, just let me know—I’ll cancel and go with another provider @airtelindia

• 
  saipolo (@shreeramsena251) reported 35 minutes ago

  @airtelindia @TRAI @lahotiak Company. Sir what we do if you not provide best 5g network why always showing permotion nd Advertisement and trai pls do something we are paying your sailry but you r working for company not for people of india .

• 
  సుरेsh (@SureshJ00046793) reported 38 minutes ago

  @airtelindia This is extremely frustrating as I’m unable to use the service properly. Please look into this urgently and arrange a technician visit to resolve the issue. Complaint/service request number -11039463468, Airtel Black account: 10101029766423, provide an update on the resolution.

• 
  Chalapathi Rao (@ChalapathiNeti) reported 38 minutes ago

  @airtelindia The technician came! After rigorous followup.He billed me rs.3150 for amplifier charges citing weak cable,never an issue in the last few years.Every flat in my complex has an amplifier or is it a compensation scheme for your service provider?Is it under warranty?

• 
  KANEKI (@AshharFahad) reported 43 minutes ago

  @airtelindia Your broadband is unreliable—Wi-Fi keeps dropping and now the router won’t even turn on. I’m repeatedly told to “wait,” while the technician says, “I wasn’t assigned this, I’ll help tomorrow.” My work is piling up. Stop the excuses. Escalate and FIX this NOW. #Airtel

• 
  RaVichar (@raavichaar) reported 43 minutes ago

  Will never again or recommend anyone for airtel Xtreme wifi. My wifi is off for more than a week there is no one in customer care or anyone to address the issue. Will have close the connection @airtelindia @Airtel_Presence

• 
  ROHIT KUMAR SINGH (@rohitsingh395) reported 47 minutes ago

  @airtelindia complaint closed without solving issue CCPKI3EST202608,New com CCPKI3EST20260901402939. 7-8Days internet not working!!almost on every 7 days gap it happens. Whereas other company sim works fine where where..Y only Airtel.check last 1 year number of my compliants

• 
  Pallavi Dutta (@pallavi_dutta1) reported 49 minutes ago

  @airtelindia asked for your Wifi connection. Paid a deposit of 1500. Installation POC didn't show up for a week. Cancelled the order but your team keeps delaying the refund. They keep asking me to wait for a call to refund my money? What is this customer experience? HORRIBLE!

• 
  Archana Patil (@Archana222888) reported 52 minutes ago

  I have been experiencing extremely poor internet speed on the Airtel network for the past 5 days at Dudulgaon, Moshi-Alandi Road. Please look into this issue and resolve it at the earliest. @airtelindia @airtelCOMPLAIN

• 
  Aditya 🇮🇳 (@Bieng_Aditya) reported 53 minutes ago

  Hey @airtelindia @Airtel_Presence 5G is available in my area, but the signal is extremely weak and inconsistent. Please optimize the local network capacity and boost the coverage here , my locations is mishrauliya , Ghazipur city station 233002.

• 
  Raj (@trilobite_1970) reported 54 minutes ago

  Daily multiple spam calls from Airtel customer care. Why? @airtelnews @airtelindia

• 
  Harshal Baser (@harshalbaser) reported 55 minutes ago

  @airtelindia SINCE LAST 6YEARS Airtel is unable to activate Landline service wheras all other services such as Fiber optic, broadband, xtream tv, cctv, etc.. are available... very disappointedand no on reploes when it will get started... its written in plan still they r not activ

• 
  vikram mishra (@vikram00797) reported 58 minutes ago

  @reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain

• 
  Rohit Jain (@rohit_weets) reported 58 minutes ago

  @RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back

• 
  Malcom UI/UX (@2onemalcom) reported 60 minutes ago

  @airtelindia Please fix your network

• 
  Rahul Gadage (@RJGadage) reported 1 hour ago

  @Airtel_Presence Airtel Wi-Fi Referral Scam? 🚨 Booked via referral link, but an Airtel engineer asked me to cancel and rebook through his own link. I lost my referral benefit. Why is this happening? @airtelindia Please investigate!

• 
  SKA (@bullbear99) reported 1 hour ago

  @LtGenDPPandey @airtelindia Pathetic service by Airtel.