Airtel India service status: outage reports and connection issues
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Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Delhi, New Delhi, Sopur, Pune, Hyderabad, Chandigarh, Kolkata, Bhopal, Bengaluru, Mumbai, Coimbatore, Karnāl, Jaipur, Chhindwāra, and Mysore.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 4 hours ago |
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Wi-fi | 5 hours ago |
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Total Blackout | 5 hours ago |
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Internet | 5 hours ago |
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Internet | 6 hours ago |
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Internet | 6 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Adiii (@Adiii_013) reported@saikouegoist @airtelindia @reliancejio They only help with the installation process. Later they don’t care
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aryan (@thehungrybird_) reported@roerohan @airtelindia @reliancejio Much worse for customer support but works.
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Dhruv Nakrani (@__dhruv8228___) reportedNo resolution from Airtel despite multiple complaints. Wrong request type, repeated delays, and now no cancellation option. This is forced service with zero accountability. Request ID: 21-166107902870 Escalating to @TRAI for intervention. @airtelindia @Airtel_Presence
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kavin (@kavinGgG) reportedAirtel AirFiber service has been consistently unreliable. If the modem is turned off and switched back on, the connection doesn’t restore for hours—sometimes up to 3 hours. For a service marketed as high-speed and dependable, this level of downtime is unacceptable @airtelindia
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Manish Kumar Narayan (@narayan_manish) reported@Airtel_Presence @airtelindia Too poor network now days. DATA SPEED like 2G network in 5G regime. Just making fools and looting customers.. They already know that only two carriers are running. Just not bothering about their service..
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Abhishek (@Abhishe47784183) reported@airtelindia @Airtel_Presence My phone is stolen. Need immediate SIM block. Unable to reach customer care. Lost in ivr loop want to talk to directly Customer support.Urgent misuse risk.
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JOYDEEP MULLICK (@joydeepmullick) reported@airtelindia I am receiving same standard mechanical reply since 23.04.2026. Received no real help for my problem. ONLY FAKE AND FALSE ASSURANCE.
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Abhishek Tripathi (@AbHiShEk9974at) reportedThis isn’t just a local issue—it’s a systemic failure! 🚨 Complete @airtelindia blackout for me in UP AND for my parents in Gujarat. Paying for 5G but getting 0 services Fix it now! #AirtelDown #AirtelIndia #InternetOutage
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AVANI (@IAMAVANIDJ) reportedShame on @airtelindia for fraudulent charges of ₹25.02 😡 I’ve been receiving nothing but copy-pasted, drafted responses via email with false details. Your customer service is a joke and this is daylight robbery. Resolve this immediately! #AirtelScam @Airtel_Presence
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Sunil Ram (@Sunilkram11) reported@Airtel_Presence @airtelindia @Airtel_Presence no update yet from the back end team really disappointed with the service , for shifting connection it is taking more than 3 days
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Dipak Dutta 🇮🇳 (@Dipak_R_Dutta) reported@airtelindia @SunilBhartiMitl Dear Sir I am an Airtel Customer for more than 25 years. Using multiple numbers. I was using Rs. 799 plan for 84 days with 1.5 GB data. Yesterday my plan has expired. Today when I am trying to recharge I am seeing the plan has discontinued.
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My 2 Cents… (@rt_saran54303) reported@Airtel_Presence @airtelindia Its been 3 days since we complained about WiFi issues. Still no resolution. Do you even plan to resolve the issues or just going to drag for another week?
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Bala Murali Krishna (@BalaMurali7154) reported@Airtel_Presence Tweet: It’s been 1 month and I still haven’t received my refund from @airtelindia @Airtel_Presence. This is completely irresponsible service. Is cheating customers your business model? Shame on you. Refund my money immediately or I will take legal action.#Airtel #india #world
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Pratty (@pratty_prat) reported7 days out of the last 9 days there is no internet from @Airtel_Presence @airtelindia This is daylight robbery. Just dropping a message every morning that Airtel will be down for 6 hours & getting lost. While customers pay full price for the internet. This is scam. Refund the last bill to me. @airtelindia
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Probay Official (@ProbayOfficial) reported@ViCustomerCare @airtelindia DLT message services are not working. VI corporate support does not know the plans or pricing. VI Store seem to live in heaven and do not care about anything. VI social media team said they are looking into this. VI is a perfect killer of business.
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Er. Manab Biswas (@ManabBiswas3) reported@Airtel_Presence @airtelindia Do u even consider customers as customers? O have been constantly trying to get a resolution but u r not even replying. Bro i don’t have an Airtel Store at my location and i need a duplicate sim at the earliest. Plz respond. @DoT_India plz see
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MohdAnjumRahi (@MDANJUMRAHI1) reported@airtelindia The location I am currently in is experiencing severe network issues; please look into this matter.
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Anubhav Gupta (@Anubhav28767338) reported@airtelindia your 5g sucks in a lot of parts of Vipul world sector 48 Gurgaon. Fix or I’m switching to jio
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Raghavendran Sekar (@Raghav_Rahul25) reported@airtelindia - Again same issue. Hope this will be resolved on priority.
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Nishant (@WordsInFusion) reported@Airtel_Presence @airtelindia I am not receiving any updates on this. Please help.
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Mukesh Negi (@pahaadiNegi) reported@airtelindia @airtelnews A person will get tired of pressing buttons on 121, but still won’t find an option to speak to a customer representative. No one replies to emails sent to 121, and there’s no response from the nodal officer email either. There’s no signal, calls don’t go through, it shows 5G but runs like 2G. And on that useless Airtel Thanks app, if you open the help section, it starts showing ads for Airtel Payments Bank. After a lot of struggle, I managed to open a ticket in the app today (on the 2nd), and they say it will be resolved by the 7th. Nowadays nothing works without OTP, and suddenly the SIM signal has disappeared. There’s no way to reach a customer representative. It’s been more than fifteen years with Airtel postpaid, but the condition of Airtel now has never been this bad. कोई कुछ मदद कर सकता है तो अर्जेंट कर दो भाई? या पोर्ट आउट करवाना है तो साफ साफ बता दो पर इस तरह टॉर्चर मत करो
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Saim Moosa (@Saiim30) reported@airtelindia @airtelnews What the hell!!! I'm not able to cancel my Wifi connection and your team is absolutely useless. Why d **** do you make cancellation this difficult when your services are super ****!!!!
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Divyanshu Kumar (@Divyanshu_08jan) reported@airtelindia I am on 1 year unlimited 5G plan and now after 2GB speed goes down heavy around 0.5 MBPS, I was working previously and my Area have strong 5G internet... No support worked nothing working... Don't sell the **** that you can't deliver.
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Dipak Dutta 🇮🇳 (@Dipak_R_Dutta) reportedI want to stick to @airtelindia as 5G connectivity is poor in my locality, while I travel in train. 5G network should also improve. I can't take official call in @MicrosoftTeams using Airtel 5G connection. I can't listen to friends but they can't listen to me. Voice gets chopped.
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Divyanshu Kumar (@Divyanshu_08jan) reported@airtelindia @reliancejio Sell your data packs with clear front page information that None of your packs are truly unlimited 5G at 5G speed and this limiter of 300GB a month sucks... People can't even backup or download their personal data if it exceeds 300GB... SUCKERS
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KiranKumar G (@kirankumaarg) reportedHey @airtelindia are you still in operations? Its been a week since I am trying to reach to you for a billing issue
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Girish Juneja (@GirishJBhaskar) reported@Airtel_Presence , @airtelindia , @airtelnews Very poor experience with Airtel postpaid network. Facing issues for last 7 months despite multiple complaints. Why no permanent resolution? Why does a customer have to complain again and again for a basic service? #NetworkIssue
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AVANI (@IAMAVANIDJ) reported@airtelindia Shame on @airtelindia for fraudulent charges of ₹25.02 😡 I’ve been receiving nothing but copy-pasted, drafted responses via email with false details. Your customer service is a joke and this is daylight robbery. Resolve this immediately! #AirtelScam @Airtel_Presence
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Varun Sankar (@hoggvarun) reported@Airtel_Presence @airtelindia @airtelnews SR 11029309219 is now 3 days old. You just abruptly pushed the fix to May 4th without consent. Solid red LOS, Bangalore. This is unacceptable. Fix it today or I am switching to ACT/Jio and filing a complaint with NCH.
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PAARTH (@hrithbir) reportedFor just a 400 rupees refund • I had to mail • I had to call • I had to tweet Still no refund Even after sending all needed proofs Such a pathetic experience from Airtel customer care. @airtelindia Surely porting to jio soon @JioCare