Airtel India Outage Report
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 8: Problems at Airtel India
Airtel India is having issues since 12:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (51%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Hyderabad, Jaipur, Pune, New Delhi, Mumbai, Nagpur, Noida, Chennai, Delhi, Aurangabad, Vadodara, Trichūr, Shillong, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 6 hours ago |
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Internet | 7 hours ago |
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Total Blackout | 8 hours ago |
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Phone | 8 hours ago |
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Internet | 9 hours ago |
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Internet | 11 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Sudhanshu Mishra (@sud_prinshu) reportedCalls drop, internet dead , even outdoor signal is also very weak. This issue is not limited to one or two people — the entire village is affected. Students, workers, shopkeeper all suffer. No help despite complaints. #YeThikKarkeDikhao @airtelindia @JioCare @ViCustomerCare
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rodney vishwas dsouz (@rodneyvishwasds) reportedThis @airtelnews @airtelindia @Airtel_Presence services are so useless you can't even talk to customer care .Even not responding I had recently ported my sim to airtel now I am regretting.
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abs shahi (@abs_shahi) reported@airtelindia while calling on 121 and I select to talk to customer representative via IVR, it tells me that you don’t enough balance to talk. Now should I recharge something else to talk to customer care. Pathetic.
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Abhijith Das (@Abi_critter7) reported@Airtel_Presence @airtelindia @airtelnews your IVR is an endless maze, your app support is a joke, and your chatbot seems to have the IQ of a potato. All I want is to talk to a human being! How hard is it to get real help for an Airtel connection issue in 2025? 😡
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Sunil Rockx (@SunilRockx1) reported@airtelindia i have raised a complaint regarding internet issue and its been one week, no response from customer care and also that ivrs system sucks reeally bad. The price you people are charging is sky high and the service u r providing is somewhere buried underground.
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RAVIKANT YADAV (@YadavRavikant9) reported@airtelindia why you guys always chat in private dm. I talk those guys multiple time n issue not solve yet
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90bornspoilt (@90BornSpoilt) reported@airtelindia @Airtel_Presence Hey ! I tried to talk with your customer care executive to get recharge details of 12 month pack . seeing a steep 20 percent increase (you) in price and I was denied offers for tamil channel selection. Leaving airtel digital tv I think
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PURBA KARMAKAR (@Purbaa_01) reported@airtelindia @airtelindia @Airtel_Presence My 1.5GB daily data disappears even when only 500, 700 MB is shown used on the Airtel Thanks app. Your IVR is a scam loop – no way to talk to a human, just press 1, 2, 3 and then call ends. Fix this or I’m porting out. #Airtel #shameonAirtel
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Catchy Name (@CatchyName7) reported@airtelindia @Airtel_Presence When I asked your customer service executive to cancel the subscription and not add it to my bill, they said post-purchase it can’t be cancelled. So now you’re neither activating my paid Amazon Prime subscription nor cancelling/refunding it!
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Aarya Vansh (@aarya_vansh01) reported@airtelindia @Airtel_Presence could you please tell me where I find cancel wifi subscription options or there is no way to cancel it... Whenever I tried to talk to a customer care the call just cut...
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Nikesh Jakhar (@jaatjakhar01) reportedHey @Airtel_Presence @airtelindia @airtelnews Your Airtel Thanks App is a nightmare for customers. The chatbot is useless — just keeps repeating 2 options with no real help. No option to talk, no proper support, and bill payment issues unresolved.Where is the customer care?
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Wahid 🇵🇸 (@ReallyRahman) reported@airtelindia hi .... I endorse Airtel service as the best in india and that's why I always have a connection with you. But I haven't made a call for 1 week because o/g calls are bared in my Airtel number and still you are checking it. Even the BSNL would have solved it by now.
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sachin (@s_a_c_hin) reported@airtelindia call from Amazon delivery person is getting blocked as spam, I am not able to communicate with Amazon person...what kind of service is this, I don't want to enable call blocker remove it from my settings
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Abhijith Das (@Abi_critter7) reportedyour IVR is an endless maze, your app support is a joke, and your chatbot seems to have the IQ of a potato. All I want is to talk to a human being! How hard is it to get real help for an Airtel connection issue in 2025? @airtelindia @Airtel_Presence @airtelnews
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Charlie ⚔️ (@vaccuumandtime) reported@airtelindia @Airtel_Presence pathetic service, support executive asked me to cancel the Amazon subscription and now wants me to pay for it? is this even for real? need immediate support here from a proper executive , didn't expect this kind of service for Airtel Black customer
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Sameer SK 🇮🇳 (@Sam_Sk05) reported@airtelindia @Airtel_Presence @bhartiairtelfdn Also rename your "help and support" to "Idiot Chat Bot" which doesn't understand a single thing. It keeps repeating one thing. And no option to talk to your customer representatives. Unexpected of a brand. #airtelfail
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vivek (@ThakkarVivek19) reportedHaving terrible customer experience with @airtelindia wifi. I want to pause or safe-custody my account but I have not got single help despite multiple attempts in last 30 days. Is there anyone I can talk to?
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भारतीय मज़दूर (@MajdoorOfIndia) reported@airtelindia is by far the worst service provider. There’s absolutely no way to talk to a real human for any grievance. IVR loops endlessly and they clearly don’t care about customer issues. No value for customers at all. Shameful service! #Airtel @TRAI @Airtel_Presence
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Aayush Mishra (@reach_ayush) reported@ViCustomerCare Dear vi both @JioCare and @airtelindia failed to fix network issues in my area even after many complaints. If you install a tower here, I guarantee at least 1000 people in our apartment will happily switch to Vi. Jio and Airtel are just not working anymore.
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Sonu Chhillar (@sonuthejat) reportedHello @Airtel_Presence @airtelindia, i am unable to use internet. (Ref CLCCV3CHD20250714868030). When I am trying to talk to customer care, they are saying I dont enough balance for this call. I hv an urgent deadline today. What you suggest I should do? Gonna port after month end
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Charlie ⚔️ (@vaccuumandtime) reportedgetting pathetic service from @airtelindia @Airtel_Presence , first charged me with Amazon subscription without my consent, then asked me to cancel the subscription and now wants me to still pay for it in my monthly Airtel bill?? not ready to modify the bill, unbelievable
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Pratik Choudhary (@pratik_bci) reportedHello @airtelindia I recently ported from Jio to Airtel but I'm not able to receive calls from BSNL. Please resolve this issue.
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awakened (@rds_1711) reported@airtelindia I took #Airtel wifi connection last month and it did not even work for single day. So I called customer care after 7th or 8th attempt I was able to talk with customer support and ask to disconnect the wifi and refund all advanced I paid. Even after 40 days I did not got any rfund
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Гангстер Ганеев (@ganeevskohli) reported@airtelindia @vodafoneIN_Fdtn , why ******** are there no international roaming packs for 7 days?
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Sohail (@Sohail34280626) reported@ViCustomerCare very pathetic service by you and your store I am unable to remove my add on number since 5 months regulatory i am paying extra juts because of pathetic service I want to port my number in @airtelindia I don't want to use @ViCustomerCare number any more
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Aryan Singh (@AryanSi12192114) reportedI have to convert my sim in @airtelindia to any other means that you are doing nothing and taking apologies only in comment you don't call and I am unable to talk your customer service what's means that you re fraud ghatiya wahiyaat company keval looto loot machaye ho
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Charlie ⚔️ (@vaccuumandtime) reported@Airtel_Presence @airtelindia I have been charged with Amazon prime membership without my consent, need immediate help with billing
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Aashish Kapil (@AashishKapil2) reported@Airtel_Presence I recharged ₹379 5G Unlimited Pack yesterday but still being capped after 1.5GB/day because of old plan. Can't talk to a real agent. Please fix this or refund. @airtelindia
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पॉलिटिकल चिंटू (@CWWt9BMnXVsSrMw) reportedHey @ViCustomerCare your network team is not contacting me they are as incompetent as your network. @airtelindia @JioCare port awaiting.
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Sumanta Das (@Sumanta04015859) reported@airtelindia @airtelnews When Technician visited I have requested for change my modem but your executive responsible for modem change request was so arrogant that he didn't ready to talk to customer . He cut the phone while I was requesting him for modem change. He told me to trouble one more day.