Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 7: Problems at Airtel India
Airtel India is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (56%)
- Wi-fi (22%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Dombivli, Kanpur, Pune, Indore, Mumbai, Chennai, New Delhi, Hyderabad, Kawardha, Guntur, Chandigarh, Ambāla, Delhi, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 18 minutes ago |
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Phone | 25 minutes ago |
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Internet | 28 minutes ago |
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Internet | 46 minutes ago |
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Internet | 52 minutes ago |
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Phone | 1 hour ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Gopal Anand (@Gopal__Anand) reported@airtelindia @Airtel_Presence It is not about the payment, when a request to close a connection is made, airtel pushes customer to pause it or transfer it, promising nothing will be charged. Then close the request, never followup, generates bills and start calling 10 times in a day to irritate so people pay
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Chelsi (@cmchelsimehta) reported@DhiruCodes @airtelindia faced this issue for months before finally switching to excitel now
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Deepan (@Dpn_16) reported@airtelindia Executive, they said they don't replace the old modem with the new one. Instead you get a new connection by paying 2800 for 100 MBps plan. Why should I get a new connection? When the problem is with the Modem . Atrocious behaviour. Kindly look into it @Airtel_Presence
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Shahid Bashir (@Shahidmir171) reported@airtelindia Dear Airtel Support, I have an active plan and all required services, but I am unable to make calls or use the internet. Kindly check the issue and help me resolve it as soon as possible.
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Vipul Thakur (@i_mvipul7) reportedPathetic network @Airtel_Presence @airtelindia don't choose their wifi services worst ever experience
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HONEY MEHTA (@honeyMehta93) reported@airtelindia - your Airtel Black customer support quality is just extremely poor. Pathetic call quality + huge background noise. It's a dose of headache talking to support.
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Riddhi Vartak (@riddhibvartak) reportedSince 1:45 pm on July 6, Agashi (Virar W) has been without mobile network. Almost every major telecom operator has gone silent, leaving an entire region disconnected. In 2026, how can basic connectivity be disrupted for so long with no clear updates or accountability @airtelindia
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Sushant । सुशांत 🇮🇳 (@Sushant_M9) reported@airtelindia your cellular network is getting worse day by day. I may have to port out to some other operator. Ironically, your wifi works fine in the same location.
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Byomkesh Datta Tripathy (@byomkeshtripath) reportedIt really means a lot @airtelindia you are number one not only in network but in service too... Please make sure of stable connection as pf before of mobile network in Kushmel village of Balangir District Odisha......
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Saurabh Jangde (@SaurabhJangde55) reported@airtelindia Worst @AirtelFiber service! No internet since yesterday. My work is completely pending, and there’s still no resolution. This is unacceptable. Restore the connection immediately! #AirtelFiber #PoorService #InternetDown
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Vishal Choudhari (@VShallChoudhari) reportedDear @ViCustomerCare You are missing out to capture entire town in Pune. #Ravet is cursed with one of the worst network service. Only @airtelindia works but as soon as electricity is gone airtel to bids farewell. Enough opportunity for you establish a good user base. #airtel #jio
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monu-kumar (@monu_kumar2) reported@airtelindia Hi team my wifi showing suspended. I haad already paid the bill in app it shows paid too. Please help fix wifi problem 06514515434
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Something Special for You (@pramod1008) reported@airtelindia worst network service... @narendramodi and @AmitShah both look at the issue.. same complaint i have given on 10 march 2026 But they are not resolved.... sir they are taking 5 G amounts from us and not a good network....worst service...
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Tharun Kripakaran (@Tharun_VK) reported@airtelindia I get that the support person knows that language but saying it's her preferred language it's nuts. Shouldnt the customer have a preferred language??? And shouldn't support atleast transfer the call to sm1 who can speak the languages I know?
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Parag Priyank Srivastav (@ParagPriyank) reportedFed up of this @airtelindia cellular network. BC 5g signal mei bhi internet nahi chalta aur call nahi lagta. BSNL was way better. @Airtel_Presence @TRAI
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Ashok ARR (@ashokhaasan1) reported@Airtel_Presence DTH Re installation Service request #657371162 was scheduled for 6 July at 9 AM. The slot passed with no resolution. Your team keeps constantly rescheduling and shuffling engineers. Resolve this immediately. #Airtel @airtelindia
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Rushikesh Pawar (@rushi1357) reported@airtelindia @Airtel_Presence Broadand is down from morning & Airtel prepaid connections are having severe service problem..., when should we expect resolution..!!!
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siddharth dasgupta (@abitofecstasy) reported@Airtel_Presence @airtelindia rogue stealing scumbags are activating intl roaming packs on your phone without customer approval. They are known for this kind of covert thieving ways - remember airtel bank and frauds associated with them!!
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Abhinav (@Abhi_sama) reported@DhiruCodes @airtelindia bro air fiber wifi is using the same 5g network as your mobile. why would you choose that for wifi.
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ImRohit🚩🇮🇳 (@rohitjoshi6787) reported@Airtel_Presence As per your commitment, 4 hours have already passed and the issue still persists. Since morning I’ve been hearing ‘4 hours,’ but @airtelindia hasn’t clarified when those 4 hours actually begin. Well done @airtelindia 👏 Please extend my billing cycle by 2 days😡
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Kamalesh Kohli (@kamaleshkohli) reported@airtelindia @Airtel_Presence A 24+ hour outage has caused significant productivity loss. Please provide a concrete timeline instead of repeatedly extending the ETA. I'm seriously considering switching to another ISP if this is how outages are handled. (3/3)
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Nishant Kr Ambastha (@kumarnishant601) reportedHey , Airtel I have tired to complain u since 3 to 4 months . My Airtel 5g unlimited service is not run properly on my number. So next month 10th of August My plan will end . I will port my number after that because I am so irritated. 😡😡😡 @Airtel_Presence @airtelindia
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Technical Ssp (@Ssp1Technical) reported@airtelindia My Airtel Xstream Fiber connection has been down, and I work from home. This outage is affecting my job. Please resolve the issue today on priority. Kindly arrange an immediate fix. #Airtel #AirtelXstream #WorkFromHome
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Vivek Prasad (@vivekcprasad) reported@airtelindia @Airtel I have shared the details. Now at least let me know your ETA? Adjacent buildings have Internet, so it's local issue and shouldn't take 48 Hrs to identify and resolve.
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Drsaurabh gaikwad (@saurabh06624169) reported@airtelindia @Airtel_Presence This is unacceptable! For 2 days, there has been NO NETWORK in our area. We can’t even make basic voice calls, forget internet access. Fix this urgently and restore services immediately! 📍 Village Aapti, near AM/NS India, Khopoli.
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அஸ்வத் (@aswathofficial) reportedReally disappointed with the poor customer service from @airtelindia I raised a request to shift my Wi-Fi connection on 4th July, and despite multiple follow-ups, it still hasn’t been resolved. I even visited the Airtel Store multiple times, but there was no proper response. The Store Manager simply said that only complaints can be registered, with no actual resolution or timeline. To make matters worse, while I was at the store, I met two other customers facing similar issues. This has been my worst experience with Airtel. Bad 👎🏼 #Airtel #WorstCustomerService
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Vinay Kadam (@vinaykadam023) reported@airtelindia @Airtel_Presence Airtel network coverage is very poor in Naneli, Kudal, Sindhudurg (416519). Whenever there is a power outage, the network completely goes down, making calls and internet access impossible. Kindly investigate and resolve it permanently. #Airtel
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Bhushan (@bhushan_a05) reportedSince last 3 days we're facing Network issue at our place, please resolve this problem as many important works are getting interrupted because of low network speed since 2-3 days. Can't even search anything about studies with this speed. @Airtel_Presence @airtelindia @airtelnews
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Rohit malhotra (@frohitmalhotra) reported@airtelindia Stop scamming your service is a fraud from 15 june you are sending your yechnician only and falsely closing my complaint do not every buy this fraud airtelindia wifi its completly fraud
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Rohit Jain (@rohit18march) reported@airtelindia @Airtel_Presence hi I m from virar west bolinj naka Padmavati Nagar whether signals and network are not there. Is that the 5g or technology we are paying for what's going on. If done one has medical emergency what he or she wil do. I need resolution in next 1 hr