1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 16: Problems at Airtel India

Airtel India is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: New Delhi, Mumbai, Chhindwāra, Delhi, Chennai, Pune, Gurgaon, Hyderabad, Kolkata, Dehra Dūn, Madurai, Jaipur, Lucknow, Guwahati, and Dimāpur.

CityProblem TypeReport Time
New Delhi Internet 9 minutes ago
Mumbai Internet 22 minutes ago
Mumbai Phone 1 hour ago
Chhindwāra Internet 2 hours ago
Delhi Internet 2 hours ago
Chennai Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • hotscrolls
    Hot Scrolls (@hotscrolls) reported

    @Airtel_Presence my name is not Baby K, what are you talking about @airtelindia , i didn't receive any DM, this is exactly what i mean when i say bad customer service, you sent someone else's message to me.

  • rasumuni
    Raja Venkatasubramanian (@rasumuni) reported

    @airtelindia poor customer service i am airtel black customer for 5 years and had made request for shifting of dth. Enginner was assigned for 15/06 but he never turned up when called customer service informed it has been rescheduled. Poor service

  • Iamaaseem
    Shaikh Aaseem|عاصم (@Iamaaseem) reported

    @Airtel_Presence @airtelindia our family and friends group have decided to port the airtel service to another operator

  • Vishwanath_H_G
    Vishwanath Gardimani (@Vishwanath_H_G) reported

    @Airtel_Presence still waiting for a solution. why you guys are so lethargic? #airtelpriority does @airtelindia really #cares?

  • Mr_Mogembo
    Mogembo (@Mr_Mogembo) reported

    @airtelindia very poor speed, no internet coverage

  • virus_vally
    Virus (@virus_vally) reported

    Day 21 and still no resolution from @airtelindia. Complaint raised on 26th May. Since then, I've received only false promises and new timelines from customer care executives, but no actual solution. The constant follow-ups and uncertainty are causing unnecessary mental stress.

  • tarigaurang
    Gaurang Tari (@tarigaurang) reported

    @airtelindia Every single person has simply said they've "forwarded the request" to someone else. No one has provided a resolution or even an estimated restoration time. To make matters worse, when I lodged a complaint yesterday, I was assigned an engineer visit between 10 AM and 11 AM today

  • sushil_gangani
    Sushil Gangani (@sushil_gangani) reported

    @airtelindia @Airtel_Presence Need help with cancellation of request E29W44C1AA

  • Vminsslutt
    Mirchi⁷㉧㉣㉣ Arirang (@Vminsslutt) reported

    @airtelindia @Airtel_Presence There is a strong network issue in my area neither my airtel sim card is receiving network nor my airtel wifi is working. Please resolve this issue.

  • Immature_Launda
    Harsh Agrawal (@Immature_Launda) reported

    @airtelindia it has been three months since i submitted my router back and more than that since i discontinued the service, yet I am getting annoying calls from your side to recharge my broadband! Kindly remove my name from your data!

  • ashishbooms
    Ashtag Ashish 🇮🇳 (@ashishbooms) reported

    Again passing game started Hi, your service request 11032561614 has been assigned to engineer Bathrinath S (07942759XXX). He will contact you on 17-Jun-2026 between 01:30 PM - 02:30 PM To track your request or reschedule appointment, @airtelindia @Airtel_Presence

  • khushimheswry
    Khushimheswri (@khushimheswry) reported

    @Airtel_Presence I have been waiting for the update since Friday, please cancel it otherwise @Airtel_Presence @airtelindia

  • Aniket298
    Aniket Sharma (@Aniket298) reported

    @airtelindia @Airtel_Presence @airtelnews , after several attempts of not being to connect to you guys (no response via customer care), Ive decided to disconnect this number. terribly dissatisfied with such pathetic services which are not resolved even after raising complaints

  • VikramPoonja
    VikRamification (@VikramPoonja) reported

    @Airtel_Presence How tough is it for @airtelindia to arrange a call back to a customer who they have failed providing basic services to for 20+ months??? You are a Telecom Company for F sake! Ironically their handle is Airtel Cares / Airtel Presence! 🙄. Shud be AirtelGivesaF

  • iam_saakshii
    Sakshi vats (@iam_saakshii) reported

    Kudos to @airtelindia for the new AI spam filter. Spam calls count has gone down drastically in the last few days. Real game changer! #Airtel 💛

  • Prateek63420046
    Prateek Kumar (@Prateek63420046) reported

    SCAM ALERT: Think twice before getting @airtelindia @Airtel_Presence Fiber in Bangalore! I paid ₹1900 upfront on Jun 7 & 8 (Ref: C2G88C52VB). It’s been over a week with ZERO installation. The local team took my money and completely ghosted me. Absolutely pathetic service. (1/3)

  • ashwini1492
    Ashwini mishra (@ashwini1492) reported

    @airtelindia @Airtel_Presence Phone stolen 3 hours ago. Trying continuously to block my Airtel postpaid SIM, but customer care numbers are not connecting and IVR is not working. Extremely poor support in an emergency. Need immediate assistance to block my SIM. #airtelpriority

  • johnson_samraj
    johnson samraj (@johnson_samraj) reported

    matter is not resolved urgently, I will be compelled to escalate the complaint to higher Airtel authorities as well as the Telecom Regulatory Authority of India (TRAI) and other appropriate consumer grievance forums.I expect a response and resolution on priority. @airtelindia

  • iamsalmankhan00
    Salman Khan (@iamsalmankhan00) reported

    Dear @airtelindia, I reported an internet outage yesterday and even posted about it, but I have not received any response or update from your team. This level of customer support is disappointing.

  • rbhasri
    Rohith Bhasri (@rbhasri) reported

    Stuck in an endless loop with @airtelindia Xstream. Paid 3 days ago. Technicians visit daily just to leave without installing due to "technical issues." Customer care is useless and refusing to cancel/refund. @Airtel_Presence fix this or refund me! #AirtelDown #CustomerService

  • Richardphere
    RK (@Richardphere) reported

    @airtelindia @Airtel_Presence Pathetic customer service!! Never seen this absurdity. Check dm

  • RupokDoley
    Rupok Doley (@RupokDoley) reported

    @airtelindia Dear Airtel Support Team, I am an Airtel customer currently residing in Mauritius. I am facing difficulties in activating an International Roaming pack for my mobile number 9435120905 I am unable to perform the recharge from my current location. Could you please

  • DasShuvrajit
    Shuvrajit Das Biswas (@DasShuvrajit) reported

    @airtelindia @Airtel_Presence why is there a billing discrepancy and additional charges added without reason? Why can't you assign an agent to resolve the issue?

  • tarigaurang
    Gaurang Tari (@tarigaurang) reported

    @airtelindia My Airtel Xstream Fiber has now been down for over 25 hours (since around 8 PM yesterday). What's more disappointing is the complete lack of accountability. I've called the installation engineer, the local support contacts, and the complaint handlers.

  • rahullath75
    Rahul लाठ (@rahullath75) reported

    2 Office locations...1 in the heart of the City another in the Industrial Zone Non has a decent Airtel Network. Porting is also not a solution. No compromise in charges though. @airtelindia

  • ShwetaAgarval
    Dr Shweta Agarwal 🏹 (@ShwetaAgarval) reported

    Hello @airtelindia , recharge itna mehnga hai... aur network itna poor..... whats the issue???? Even wifi service is also bad...

  • varoonkp
    Varun (@varoonkp) reported

    15 days of raising the issue, airtel replied this, Airtel SIM 1. Mobile data in Airtel sim to be switched ON. 2. Network mode to be Auto/4G/5G. 3. Data Roaming to be switched ON. If the issue persists, please let us know. Fast lane tech, priority! @airtelindia @Airtel_Presence

  • nayankunjir
    nayan kunjir (@nayankunjir) reported

    @airtelindia @TRAI we are facing PNR line issue from last 10 days but we are not getting any solution from your end

  • amrishtiwari_up
    Amrish Tiwari (@amrishtiwari_up) reported

    @Airtel_Presence Hi @airtelindia this issue still not resolved, what can I expect from you?

  • iamanuraaj
    Mr.A (@iamanuraaj) reported

    Very poor and worst service from @airtelindia @FibreAirtel. No response since 24 hrs