1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 6: Problems at Airtel India

Airtel India is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Sūrat, Chhindwāra, Mumbai, Guwahati, Bengaluru, Kolkata, Jamshedpur, Pune, Patna, Cochin, Panaji, New Delhi, Gurgaon, Delhi, and Bhubaneshwar.

CityProblem TypeReport Time
Sūrat Wi-fi 38 minutes ago
Chhindwāra Internet 39 minutes ago
Chhindwāra Internet 1 hour ago
Mumbai Wi-fi 2 hours ago
Chhindwāra Wi-fi 3 hours ago
Guwahati Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • PramodPatil1296
    Pramod Patil (@PramodPatil1296) reported

    Hi @airtelindia, For the last 5–6 days, I have been continuously facing network issues in my area. Regular voice calls are not connecting properly, and the internet service is almost completely unavailable. Please look into this issue at the earliest. #network_problems

  • zeroGravityStuf
    A-nObODy (@zeroGravityStuf) reported

    @airtelindia why is your service forcing me to continue my wifi service when i dont need it has to be the most frustrating experience just trying to discontinue your service. I've been calling the executives to get my connection cancelled and all they do is prolong the period

  • mustaqeemwagle
    Mustaqeem Wagle (@mustaqeemwagle) reported

    @airtelindia @Airtel_Presence @TRAI Why Airtel Network is down mobile + wifi both. Issue is since morning yet not fixed. How can one trust your service.

  • venkate950555
    CBN (@venkate950555) reported

    @JioCare Still no resolution since June 28. Service request SR00003A9PC3 was meant to be resolved by 10:15 AM today, yet nothing. Horrible service. @iamprasadtech #jio #tdp @airtelindia

  • ATULEFFECT
    अतुल (@ATULEFFECT) reported

    Hello @airtelindia your customer support team failed to resolve my issue and later when I insisted dem to take necessary action they told me to change connection to some other service provider it was from Knock team Gurugram sr11034297920, sudden drop, slow speed etc is happening

  • UnraveledPerson
    Shaurya (@UnraveledPerson) reported

    Hey @airtelindia , requested a connection shift for July 4th Req No- 10985155631. Called customer care 4 times since yesterday, but only getting "wait 4 hours" loops in reply. No supervisor or technician has contacted me till now. Please get the connection shift done ASAP, or else I will have to get a connection from another company.

  • goudraks
    Speak Honestly (@goudraks) reported

    Idiot service from @airtelnews @airtelindia F.....of service, still issues haven't resolved and no one called us.. Bakwaaaaaas service support

  • apreshm
    Apresh Mishra (@apreshm) reported

    I am already traumatised after my phone was snatched 1 hour back. but I cant get @airtelindia to block my number. I have kept this number for 20 years. please help

  • abhishek910505
    Abhishek Bajaj (@abhishek910505) reported

    @airtelindia @MIB_India @airtelindia cleverly deleted all my previous complaints regarding the Google One subscription. Now all they showing is a complaint of network related, that I did not even raise. Checked this with one of their call center executive only

  • pratikncv
    PRATIK CHAUDHARI (@pratikncv) reported

    @airtelindia The network signal at my location is extremely weak, resulting in frequent call drops, poor voice quality, delayed SMS delivery, and very slow or unavailable mobile internet. Kindly register my complaint Village Vitve Tal raver Dist Jalgaon Pin code 425507

  • lgarg123
    Lakshit Garg (@lgarg123) reported

    @airtelindia There is wifi outage in bhandari bagh dehradun area since yesterday and no resolution is being provided. Please look into it

  • NDParker143
    Naresh Priyadarshi (@NDParker143) reported

    @airtelindia @Airtel painful wifi service, i had to disconnect it. I cleared all dues, even paying for 7 extra days after the SR closure. Still you send me a bill of Rs 0.01. Can I pay through UPI pls?

  • dharmenderrao45
    Dharmender Kumar Gautam (@dharmenderrao45) reported

    Dear @Airtel_Presence,@airtelindia It has been over one month since my Airtel broadband stopped working, and even now, no one has taken any action to resolve the issue. The delay is due to the copper-to-fiber migration, and for the last 40day there has been no progress.

  • InamdarTalk
    Sachin Inamdar (@InamdarTalk) reported

    @airtelindia i m in kashmir and still not getting network in postpaid

  • BediUmang
    Umang Bedi (@BediUmang) reported

    @airtelindia @Airtel_Presence my postpaid internet has not been working for the last 3 days. This is your priority service? nearly impossible to reach customer care, and your chatbot only gives repetitive, useless responses. Complaint No. 31-1000014733445 was raised on 04 Jul.

  • abhishek910505
    Abhishek Bajaj (@abhishek910505) reported

    @airtelindia And now my services have been suspended, but no action is being taken by @airtelindia for not providing the prmised service. @MIB_India ,please take note of this.

  • RuchikaKoul
    ruchika koul (@RuchikaKoul) reported

    @airtelindia Innovation!! Really by Airtel?it's been over a month,the issues of bal trf is pending & thr's no update,complaint raised vide : 31- 6897178330987. Email said it'll be solved in 2 days it's been 7 dys. wht's the pt of innovation if d basic services r nt provided? @Airtel_Presence

  • MrFerbPhin
    Mr.X (@MrFerbPhin) reported

    Worlds worst customer service is @airtelindia

  • jainankur11788
    Ankur Jain (@jainankur11788) reported

    @JioCare @Airtel_Presence @airtelindia can you install a new wifi by tomorrow and get it up and running? I am willing to switch from this pathetic jio service.

  • diptanshu852
    Diptanshu Pandey (@diptanshu852) reported

    @airtelindia Airtel internet services are down from past 40hrs, what kind of service are you providing to customers. Shame on you @airtelindia My airtel connection no 055121755031

  • dantrolene_94
    Dr. Skittle (@dantrolene_94) reported

    @airtelbank @Airtel_Presence @airtelindia your bank and fastag is also as slow as your network. It's been 4 days since you sent me a new fastag, but it's not active yet, and your app is absolutely useless. No updates. So you got 300 rupees from me and sent me a tag that's it?

  • khushbo04585758
    Khushboo Singh (@khushbo04585758) reported

    However, no engineer has arrived, and no one has contacted me with any update regarding the delay or the issue. @airtelindia

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @ViCustomerCare It’s been three days, since i have reported the issue. Everytime, I contact the chat support, they collect basic details, assures tht someone would call me. Chat session is terminated by agent without taking confirmation. First thing after u fix issue, i wd port to @airtelindia

  • Ramphal9785
    VASANT RAJ MEENA (@Ramphal9785) reported

    @Airtel_Presence @AirtelIndia This shows how little you care about loyal users. Your support is just a series of lies and automated disclaimers. I’m done with your excuses. 4/6

  • pranavjalotra
    Pranav (@pranavjalotra) reported

    @airtelindia I had Airtel Wi-Fi installed at home a few days ago but it hasn't been wrking properly for the last 15 days. I lodged a complaint with Airtel but they registered it as a complaint for a new CONN I had original taken the CONN under pressure from an Airtel salesman.

  • bhavya_parashar
    BHAVYA PARASHAR (@bhavya_parashar) reported

    @airtelindia This LOS is unacceptable. Despite daily calls, there has been no support from your service team. If this is not resolved immediately with appropriate solution/compensation,....

  • Sanove_devasia
    George Devasia (@Sanove_devasia) reported

    @airtelindia Broadband WiFi is not working for 4 hours in Bangalore. There is no proper support team for Airtel. The bullshit Airtel AI chatbot has nothing to provide. I am paying the WiFi charges and i am not getting the WIFI. Such a bullshit broadband connection in Bangalore.

  • AnkitVermaLko
    Ankit Verma 🌏 (@AnkitVermaLko) reported

    @airtelindia broadband speed is very pathetic. need help. websites are not opening.

  • _bharatdesh
    🇮🇳 (@_bharatdesh) reported

    My @airtelindia Wifi connection goes off two to three times in a month & i have to lodged a complaint in App with ticket number where the technician will visit day after tomorrow and these looters will charge full month bill robbing the customers blatantly. @Airtel_Presence

  • sekarsakthivel
    Sekar Sakthivel (@sekarsakthivel) reported

    Airtel wifi is not connecting to my laptop. Everytime I need to restart the router to rectify this issue. Multiple time I have raised the complaint and not yet solverd Fully unsatisfied of your service. @airtelindia @AirtelWiFi143 @AirtelServ30428