Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Service-wide status: Airtel India
No problems detected
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
Airtel India signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (11%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Bengaluru, Pune, Chhindwāra, Mumbai, New Delhi, Vadodara, Guwahati, Chennai, Coimbatore, Gurgaon, Kolkata, Lucknow, Hugli, Ahmedabad, and Muzaffarnagar.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
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Internet | 10 hours ago |
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Pune
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Total Blackout | 11 hours ago |
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Chhindwāra
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Internet | 12 hours ago |
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Chhindwāra
|
Internet | 12 hours ago |
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Chhindwāra
|
Internet | 12 hours ago |
|
Pune
|
Internet | 12 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Saroj Kumar Devta (@SRK48013665) reported@SishirKumar16 @airtelindia They'll never sort that out. Only message us sir, apology sir, inconvenience regretted sir and so on
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Akshay Sharma (@livelovenchill) reported@airtelindia Absolutely unacceptable service! My Airtel DTH has been not working for an unreasonably long time. Instead of actually resolving the issue, the responsible person kept updating/extending the SLA repeatedly. Now, no one is even picking up the calls.
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rohit harkhani (@rohitharkhani) reported@airtelindia I got new sim it was delivered on 1st sep still not activated details are already in dm Worst part is I am not able to reach out to customer support anyway store says they can not help Cc @TRAI
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SambhavK (@Sambhavkochar1) reported@airtelindia @Airtel_Presence Unacceptable service delay. Wi-Fi speed has been degraded for >2 days • Ticket ID: 11039480939 (unresolved) • Callback req: Missed(due date was 1st Sep) Zero follow-up despite clear SLA breach. Need an immediate escalation & engineer visit today
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MahanteshBK (@msk006565) reported@airtelindia I need some quick resolution and I can’t afford this messier service.
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RK (@trkbins) reportedPoor Broadband WIFI services by @airtelindia in Madipakkam Chennai.REQUEST ID 11039460495..2 days airtel wifi is dead no one is attending.
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Rabi Anghu (@AnghuRabi) reported@airtelindia @Airtel_Presence Kindly, check what is wrong with Airtel Network, we are without Airtel Network at least from 5-6 hours ago. Location: Kamakhyapur - Gautampur - Maitripur - Dimapur under Diyun circle - Pin - 792103.
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nameless (@thanish1991) reported@raghav_chadha why don't you take this in the parliament. These @airtelindia guys are looting customer's money even though I have a legitimate time period until expiry
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BhumiKa Dave (@11BhumiKaDave) reported@airtelindia from last 2 days i have been struggling with my wifi's irregular disconnection. I pay pretty good amount to get 100mps and my work is being impacted badly. Can someone really lookinto it urgently. Refund me if you cant give me proper service. Frustration is at peak.
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Jammy Edits (@jammy_edits) reported@airtelindia @Airtel_Presence My Airtel WiFi has been down since Monday. Your team raised ticket #11039308709 and promised resolution by 01 Sep 2026, but it’s still not working on 02 Sep. Please resolve this urgently. @airtelindia #Airtel #AirtelIndia
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SSN (@ssnpunekar) reportedGood move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space
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Bharti Jain (@BhartiJain326) reportedHi @airtelindia ,My sim has suddenly lost all networks .It's been 6 hours since I am facing the issue.please help
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Saffron Chargers (@SaffronChargers) reportedI shifted to a new house and requested Airtel to relocate my WiFi connection. Instead, Airtel is telling me to remove the router myself and bring it to them - even though it is installed at a considerable height. I’m currently out of the city and only my mother is at home. I’m not a technician. How am I supposed to safely remove it? And when I asked Airtel to send their team, their response was: “We won’t do it. You can cancel the connection.” Here’s the shocking part: when I got the connection, Airtel told me that shifting the connection would be THEIR responsibility. Promise the service while taking the customer, then refuse to provide it when the customer actually needs it. This is what Airtel customer service has come down to. @airtelindia - is this your idea of customer service?
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saipolo (@shreeramsena251) reported@airtelindia @TRAI @lahotiak Company. Sir what we do if you not provide best 5g network why always showing permotion nd Advertisement and trai pls do something we are paying your sailry but you r working for company not for people of india .
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Rashmi Malhotra (@MalhotraRa41944) reportedI’ve been following up with #airtel for 4 days as there’s no broadband at my business place . @airtelindia @Airtel_Presence is neglecting complaints, giving false promises & impacting my business #patheticairtelservices. Complaint # 13922051311, 13922051346 @jagograhakjago
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Mahesha Madangallu (@MMadangallu) reported@airtelindia No proper signal for Airtel AirFiber at Parkala, Udupi District, Karnataka – 576107, for more than a month. Despite repeated complaints, there has been no proper response or resolution from your office. Please address this issue urgently and restore reliable service.
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Sayyed Mohseen (@Sdmohseen) reported@airtelindia Your network in Gulzar Colony, Parbhani has been showing 2G for the last 6–7 hours. I am unable to make calls or use mobile internet properly. This is not an isolated incident we have been facing such network problems repeatedly in Parbhani. 1/3
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Siddhu Shah (@SiddhuShah55) reported@iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.
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Rohit Barik (@iamrohitbarik) reported@Airtel_Presence @airtelindia There is an Postpaid wifi connection pending on my name though I have surrendered it before 6 months as I changed my location. I want to take a new connection now but looks like there are some pending amount showing on my name. Please help on this.
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Varun Bhat. (@VarBosR) reported@143_pushpendra @airtelindia I never thought I'd see "E" again bro. Faaaaaa
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roshan jha (@jha__roshan) reported@airtelindia @airtelindia Not only has your service team failed to show up despite repeatedly rescheduling my Wi-Fi appointment, but there is absolutely no response to my complaint on Twitter either. This is not the level of service expected from Airtel.
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Rakeysh Mahato (@RakeshM73729325) reportedMy broadband is not working from last 2 days and till now no call from engineer @airtelindia
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HIEMANSU SAH (@CAHimanshushah) reported@airtelindia is there any real person with whom i can speak??? There is only stupid and nonsense auto call system in your customer care number. Which keep speaking even though you press selected options. Ridiculous @Airtel_Presence
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Karon Anand (@NotOKaron) reported@airtelindia Your wifi is not working for the past 3 days in Gurgaon sector 54. We keep getting the "sorry, we are fixing the issue" reply constantly but there is no resolution. This issue is there in the entire area. What is this customer service!??
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Mersal Arasan (@AbdulKa68493643) reportedAirtel network has been blocked since this morning so people who are unable to use services have rushed to fix it and report what caused it #Airteldown #Airtel @airtelindia #Networkdown
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Mohan Vishwakarma (@Mohan_up52) reported@airtelindia I contacted customer support multiple times but got no resolution. I accidentally recharged the wrong Airtel number with ₹348 today at 7:54 AM. It shows “In Progress”. I need cancellation & refund to my BHIM UPI, NOT transfer. Please escalate.
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Debarpita Banerjee (@dnbkindian) reported@airtelindia @Airtel_Presence Hey Airtel, Air Fiber WiFi connectivity issue since morning, router sometimes comes online for two three mins, then turn orange yellow, and since last 1 hr it is completely red. I work from home and it is critical for me. Location PIN - 713212
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Ashutosh Singh (@as8012285) reported@Airtel_Presence @airtelindia yet no resolution from your end. Stop testing customer patience and process my refund to my bank account immediately!
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DDD (@4chi11es) reported@airtelindia we have not had access to Internet for the last 20+ hrs. The same thing happened last month too. This is pathetic service. I need this fixed asap I have work to do
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Rohit Jain (@rohit_weets) reported@RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back
Airtel India detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detection ended: (124 minutes) -
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Detection ended: (30 minutes) -
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Detection ended: (17 minutes) -
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Detection ended: (29 minutes) -
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Detection ended: (8 minutes) -
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Detection ended: (17 minutes)
What to do if Airtel India is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Airtel India; report your own experience using the report button above.
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
Airtel India outage reports by location
Choose a location to check local Airtel India reports and activity.