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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 22: Problems at Airtel India

Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, Delhi, Hosūr, Bengaluru, Guwahati, Kurukshetra, Chhindwāra, Hyderabad, Rohtak, Bareilly, New Delhi, Chennai, Kolkata, Mumbai, and Mohali.

CityProblem TypeReport Time
Pune Internet 2 hours ago
Pune Internet 2 hours ago
Delhi Total Blackout 2 hours ago
Hosūr Total Blackout 5 hours ago
Bengaluru Internet 7 hours ago
Guwahati Internet 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • gkant14
    Gaurav Kant (@gkant14) reported

    Hello @airtelindia no internet in Airtel airfiber Service request raised 5 days back No visit yet no call Care to solve?

  • SoumyaMisra4
    Momo in the house (@SoumyaMisra4) reported

    @airtelindia are you going to do something for your customer or not. The last option i have left with to go with other networks

  • jyotsna_roy
    Jyotsna (@jyotsna_roy) reported

    @airtelindia I wish 2 surrender my BB & all that comes wid it & nothin is free. All paid. Pl instruct the sales team dat sold d connection to do the needful. I can't run 2 d service centre leavin my 97 yo Dad. No guessin I'm a senior 2.

  • AntagonistForEV
    Michael Corleone (@AntagonistForEV) reported

    @Airtel_Presence my airfiber device is old its been 3 months they said they have ordered but still nothing happened The wifi is giving the same No internet connection issue again & again @airtelindia

  • avinashkr904
    Avinash Kumar (@avinashkr904) reported

    @airtelnews @airtelindia do you even care about users? You guys keep postponing the resolution timeline It's been almost 48 hours but no resolution

  • akki4vedi
    Akshay Chaturvedi (@akki4vedi) reported

    @airtelindia @Airtel_Presence The ₹219 refund was processed. Later I tried claiming the Netflix benefit included with the ₹1729 plan. It never worked. I called customer care and was told it was just a "technical issue" and to wait.

  • rkgohill
    Rajdeap Gohil (@rkgohill) reported

    @airtelindia @Airtel_Presence @airtelnews pathetic simple wifi shifting request not completed 6 days now. Cc playing blame game, ground staff , assigned technician not picking up calls. Wow! Desh ka super network cheap service! Simple wifi shifting no one replaying even!

  • Anjalirohilla19
    Anjali.rohilla (@Anjalirohilla19) reported

    @Airtel_Presence @airtelindia I need answers what's wrong with the internet? Do you understand the urgency here? @Airtel_Presence your workers are making fool of us saying 5 min everyone it's been 5hrs for god sakes if you can't fix it just take your internet out of my house.

  • AMITPARJAPATI85
    अमित आरएसएस (@AMITPARJAPATI85) reported

    @airtelindia @Airtel_Presence @airtelnews our internet and phone is not working. Please help us in meerut uttar pradesh

  • urstrulyshubh
    Shubham Rajesh Shukla (@urstrulyshubh) reported

    @airtelindia what is happening with my postpaid numbers , it is showing suspected spam to other person we are connecting. There 2 numbers associated with my ID. If this is service then definitely today only we will port out.

  • AdityaV18395855
    Aditya Vardhan (@AdityaV18395855) reported

    from last few months every weekend there is a wifi outage why And today the wifi is down for more than 15 hours and im not sure when it will be back Kindly reimburse the amount till the wifi is restored @airtelindia @Airtel_Presence

  • Dharmen98847554
    Dharmendra Varshney (@Dharmen98847554) reported

    My internet issue is not resolved please provide us 5g speed it's been 24 hours since I am unable to use my 5g internet and i haven't breached the data usage of Airtel please look into it @Airtel_Presence @airtelindia

  • Paritosh1Pandey
    Paritosh Pandey (@Paritosh1Pandey) reported

    @airtelindia @Airtel_Presence My Gurgaon location wifi has not been working from yesterday again.Inspite of calling customer care multiple times no one has visited my place nor I have received technician details till now.Please look into it and get it fixed today itself

  • prronx
    Priya Ranjan Rout 🇮🇳 (@prronx) reported

    @Airtel_Presence , @airtelindia I had raised a Service Request related to wifi connectivity issues of Air Fiber. The request ID is 11035653916. This issue is still not resolved. Please look into it.

  • mehtabhuvnesh01
    Bhuvnesh Mehta (@mehtabhuvnesh01) reported

    @umang5487248 @airtelindia @Airtel_Presence Exactly. I closed all my Airtel connections too. I’ve never experienced such poor service from a company of this size.

  • rkgohill
    Rajdeap Gohil (@rkgohill) reported

    @Airtel_Presence worst service airtel wifi broadband. Never go for airtel. Lots other more far batter than this one. @airtelindia @airtelnews

  • cvonlintzgy
    Craig Vonlintzgy (@cvonlintzgy) reported

    @airtelindia what is wrong with your network connections it’s the second time in a week the WiFi connection is not working.

  • gochhayatbabu_
    PURNA | 🕉 | 🇮🇳 (@gochhayatbabu_) reported

    @airtelindia @Airtel_Presence there’s no accountability what a negligible. Multiple calls multiple follow-ups. Your IVR doesn’t allow connecting with Help Support such a mismanagement

  • sabai86
    Kanagasabai (@sabai86) reported

    @Airtel_Presence I have even sent a private message stating my concerns, but still no response, once again proving your "Don't care" attitude, this amounts to robbing your customers, come on @Airtel_Presence @airtelindia is there any idea to resolve my issue or careless about customers money....

  • anilshelke7
    Anil Shelke (@anilshelke7) reported

    @airtelindia will make sure file complaint with @TRAI and other authrities regarding your harrasment and against your ceo

  • TrueJiongist
    True Nationalist (@TrueJiongist) reported

    @airtelindia @Airtel_Presence I have been an Airtel Broadband customer for several years and mobile for the last 20 years, but the latest experience has been nothing short of a nightmare. Despite having a legitimate issue that needs resolution, my ticket has remained unresolved

  • amitguptag
    Amit Gupta (@amitguptag) reported

    @airtelindia complaint no- 11035694427 opened since 48 hours. Airtel priority customer and RM assures action in 4 hours multiple times and nothing happens. Have called more than 8 times and every time each RM escalates and nothing happens. This post is last effort before I switch

  • ayan7926
    Ayan Ghosh (@ayan7926) reported

    @airtelindia @Airtel_Presence very poor network connectivity all overall Pune specially 411005 and 411052. No 5G, only one dash in network. Very very poor 😔

  • Abhishek3687585
    Abhishek agnihotri kattar hindu 🔥🔥 (@Abhishek3687585) reported

    Dear @airtelindia, No internet, poor calling, and no proper support despite repeated complaints. Please fix this area-wide network issue. @nch1915

  • mahima13patel
    clippy (@mahima13patel) reported

    @Airtel_Presence @airtelindia I have already mailed the appellate regarding this multiple times. Kindly get this issue resolved at the earliest or I am going to discontinue as the service has been utterly horrendously irritatingly disappointing.

  • cricksoldier
    Shivam Bhardwaj (@cricksoldier) reported

    I have raised a wifi connection request on 18 July and paid Rs 50 as advance. But no engineer is assigned till now and no call from airtel side. Called customer care thrice they as repeating same line that they have highlighted the issue. Request Id is : E22NZX68GP @airtelindia

  • ARahmanNext
    Atiqur Rahman (@ARahmanNext) reported

    Airtel network coverage in Pandri Kripal, Gonda district, Uttar Pradesh has been very poor for the past 15 days. Indoor voice calling and 5G internet connectivity have been significantly affected. Kindly look into the issue and restore coverage ASAP. @airtelindia @Airtel_Presence

  • Iamsurya_18
    Suryakant Satapathy (@Iamsurya_18) reported

    After multiple complaints to @Airtel_Presence, there is still no response regarding my network problem. @TRAI @airtelindia, it has been six to seven days, and my issue still hasn't been resolved.

  • MayankDas2687
    PTheIndian (@MayankDas2687) reported

    @Airtel_Presence @airtelindia 8 days still this incomepetent idiots didn't restore the connection take this wifi box and shove it into your *** MF's. Shut down your business and leave.

  • vashah91
    Viraj Shah (@vashah91) reported

    @airtelindia how can your 4G/5G network & WiFi services breakdown at the same time! This has happened multiple times, then what’s the use of having AirtelFastLane. We have are off the grid since afternoon and don’t know when will it be back! Kindly resolve the issue asap.