Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Guwahati, Delhi, Kolkata, New Delhi, Pune, Hyderabad, Chhindwāra, Chandigarh, Ludhiāna, Shiliguri, Buxar, Patna, Nagpur, Ponda, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 2 hours ago |
|
Delhi
|
Total Blackout | 2 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Delhi
|
Wi-fi | 4 hours ago |
|
New Delhi
|
Internet | 5 hours ago |
|
Pune
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Rajshekar (@IamRockshaker) reported@airtelindia airtel network is horrible here in Jamshedpur. I have taken 3 sim cards, dth connection with internet recently. The network is horrible and i am unable to connect with internet due to poor signal. Kindly correct ASAP else I need to close all connections and switch.
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Siddhu Shah (@SiddhuShah55) reported@iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.
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మనోజ్ (@bosssraaalucha) reported@airtelindia @airtelindia I need urgent help with a duplicate Airtel Black payment. I paid ₹724.82 on 1 Sep at 4:45 PM via debit card, and ₹824.82 was again deducted automatically on 2 Sep at 8:16 AM via UPI AutoPay.
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AMLAN PRIYABRATA BARIK (@AmlanPriyabrata) reportedDear @airtelindia @Airtel_Presence, 3 complaints, no resolution. SR: C5AGD3EST20260821374378 C5AGD3EST20260808259524 C5AGD3EST20260828363655 Poor indoor network, call drops, voice issues & very slow internet. Please fix this urgently. @TRAI
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Berozgar Janta Party(B.J.P.) (@Bhakto_Ka_Abba) reported@airtelindia why no network from last 3 days ? Number is 8318166565 recharged for 199 just now still no signal should I switched to other network ?
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Arunvision (@Aruthamizh) reported@airtelindia no signal for the past 1hr.? . tweeting frm other network ?
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Jitendra (@gtukkote1) reportedNetwork issue @762014 Boudh @airtelindia
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SKA (@bullbear99) reported@LtGenDPPandey @airtelindia Pathetic service by Airtel.
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ᴮᴱsg⁷💜🧈🏖️ (@Trivia_Is_MyJam) reported@airtelindia your customer service is the worst! I had applied for a duplicate sim as my current sim has suddenly stopped working and the local airtel office says I need to apply for it from the region/state where the sim belongs. When searched on internet, I found no such rule.
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vinay singh (@Vinltst) reported@airtelindia my sim is not working and I'm not getting any support from any of your outlets.
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இரவி (@rds_0403) reported@airtelindia Pls cancel my New Airtel Wi-Fi + TV request AWEHXFZ5Z0 and refund my payment.Installation was confirmed for today 6 PM, but was rescheduled to Sep 8 without any prior intimation. I’m not willing to wait that long. Please restore/continue my previous plan and confirm.
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Rashi (@RashiBhandari14) reportedIdk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.
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Amol Bobade (@amol_bobade) reported@Airtel_Presence Airtel network has been down in our area, MIDC Paithan-431148, for almost 8 hrs now. No calls, no internet. This is causing serious inconvenience to residents. @airtelindia, please look into the issue and restore the service urgently. #Airtel #AirtelDown #Paithan
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Samiul (@mdsamiul05) reported@JioCare Another day, still no acknowledgement on the installation promised for 30th Aug. Very unprofessional. If you can’t deliver, just let me know—I’ll cancel and go with another provider @airtelindia
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Prafull (@prafulljha2) reported@airtelindia @airtelcomplaint @airtel_presence Last 03 days wating for service of Re-installation already complaint raise & 03 times talk to cust care & local authority still no solution given. Need support register no 7781007211 with name Shanti jha. Call me on no 9955993466
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rohit harkhani (@rohitharkhani) reported@airtelindia I got new sim it was delivered on 1st sep still not activated details are already in dm Worst part is I am not able to reach out to customer support anyway store says they can not help Cc @TRAI
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ASHOK (@kashok1988) reportedWhat purpose for recharge 2GB data + unlimited 5G . Now 5G not working for last one month. I want reimbursement amount. If you are chested customers. @ConsumerRightX @airtelindia
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Archana Patil (@Archana222888) reportedI have been experiencing extremely poor internet speed on the Airtel network for the past 5 days at Dudulgaon, Moshi-Alandi Road. Please look into this issue and resolve it at the earliest. @airtelindia @airtelCOMPLAIN
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Karon Anand (@NotOKaron) reported@airtelindia Your wifi is not working for the past 3 days in Gurgaon sector 54. We keep getting the "sorry, we are fixing the issue" reply constantly but there is no resolution. This issue is there in the entire area. What is this customer service!??
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Ashutosh Singh (@as8012285) reportedDear @Airtel_Presence @airtelindia, requesting your kind support regarding my broadband refund for ID: 053214286644. The router has been successfully handed over to Shadowfax (ID: R2197916190SRL).Although the connection was initially managed by someone else, I have been making-
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Abhijeet R. Gupta (@1dec87) reportedFor one thing, it’s hard to get through to Airtel on the phone; I end up wasting all my time just navigating through the automated menu options. I have installed Airtel Wi-Fi and a TV set-top box. The set-top box doesn't seem to be working properly; it takes 20 minutes to start up, and I have to switch it off and on again. Please resolve this issue! @airtelnews @Airtel_India_ @airtelindia #airtel_mumbai
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Akshay Sharma (@livelovenchill) reported@airtelindia Absolutely unacceptable service! My Airtel DTH has been not working for an unreasonably long time. Instead of actually resolving the issue, the responsible person kept updating/extending the SLA repeatedly. Now, no one is even picking up the calls.
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Bharti Jain (@BhartiJain326) reported@airtelindia @Airtel_Presence My SIM is detected by the phone and shows Airtel, but it is showing Emergency calls only and cannot register on the network. I tested the SIM in both slots, and another Airtel SIM works normally in the same phone. Please check and help.
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Vivek Vikram (@kusvii) reported@airtelindia @Airtel You have really done injustice to customer by pushing incompetent chatbots rather putting human customer care.The email I got from airtel shop again has bot responding. My phone recharge deducted money and for 3 days it's still not resolved. Can someone help.
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Ashutosh Singh (@as8012285) reported@Airtel_Presence @airtelindia yet no resolution from your end. Stop testing customer patience and process my refund to my bank account immediately!
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benjamin franklin (@reckls) reported@Airtel_Presence @airtelindia Facing frequent disconnections on Airtel Fibre for the past several days. Connection drops multiple times a day, Raised complaints via app/call but issue keeps recurring. Need a permanent resolution. #AirtelFibre #AirtelInternetDown
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Thakur Rishabh Singh (@rishabhthakur86) reported5G service has been down since morning, and neither is 4G. Network speeds haven't recovered yet. When I called customer service, they simply said it would be fixed shortly. But there was no solution.@Airtel_Presence @airtelindia
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laxman negi (@laxmannegi) reportedI think @airtelindia is no better than BSNL in Dehradun. I switched to Airtel thinking service and customer support will be good. Well I was wrong, broadband maintainability is very bad. Issue resolves, ticket resolves and issue occurs again. Then the cycle follows of this pain
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Gaurav Kumar (@gauravkumarw44) reported@airtelindia @Airtel_Presence 12+ days and my Wi-Fi issue is still unresolved. Absolutely the worst service experience! Every time I contact customer care, I’m told to “wait 1 day” or “wait 2 days,” with no actual resolution. #pathetic #harrasment
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VIVEK SINGH (@VIVEKSD27) reported@Airtel_Presence @airtelindia I’ve already shared all the details in DM. This isn’t a minor inconvenience anymore the slow internet is seriously hampering our office productivity and disrupting work. We’re paying for a 300 Mbps plan, yet struggling with basic connectivity and upload speeds.