Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 13: Problems at Airtel India
Airtel India is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Haridwar, Chhindwāra, Mumbai, Ahmedabad, Guwahati, New Delhi, Dehra Dūn, Gurgaon, Kolkata, Agra, Dhanbād, Hyderabad, Pune, Kawardha, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Haridwar
|
Internet | 37 minutes ago |
|
Chhindwāra
|
Wi-fi | 2 hours ago |
|
Mumbai
|
Wi-fi | 2 hours ago |
|
Ahmedabad
|
Internet | 3 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
|
New Delhi
|
Total Blackout | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Charan mani Malladi (@ManiMallad) reportedHay @airtelindia why ia m unable to get my solution i have don a wrong recharge i have tried to get a solution through your store but i did not get there i am try to connect with a customer care i am not getting any solution plz check it out and response
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Deepanshu Rawat (@Deepxnshurawat) reportedI had disconnected my Airtel WiFi connection on time and already paid the final bill, with proof shared via email and calls. Still, I’m continuously receiving bills for no reason. This is unacceptable customer service. Resolve this issue and stop the false billing. @airtelindia
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mk18 (@krsna_mahesh) reportedI have screenshots and usage evidence available. If this is not resolved quickly, I will escalate the matter through the Airtel nodal process and telecom consumer grievance channels. Please treat this as a priority service complaint. 4/4 @airtelindia this is a formal escalation.
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Udit verma (@UditVermaa) reportedDsl id 013111219134 wifi is not working, fix it asap 😑 @airtelindia @Airtel_Presence
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Vaskor Khara (@VaskorKhara) reported4 Days passed. No 'unlimited' 5G despite being in 5G area and 5G written on signal bar. Called and mailed customer care several times. Closed 2 tickets without solving the issue. False promises of services, scamming tactics, etc are motto of Airtel. @TRAI @DoT_India @airtelindia
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suraj vishwakarma (@suraj_vsk) reported@Airtel_Presence @airtelindia Paying ₹799/month for Airtel 100 Mbps broadband and getting only: 9.24 Mbps download 9.07 Mbps upload Ping up to 643 ms Raised complaints multiple times, still no resolution. This is not the quality customers pay for. #Airtel #BroadbandIssue
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Swanand (@NagpurChaHayBey) reportedHey @airtelindia, Do you even have a Customer Care support or you just exist to sell your connections and disappear..? Trying to reach out since yesterday. wifi isn't working and all your app says is "Do you want a new connection". Will you please fix my existing one first..?
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Shafqat (@ShafqatRazi) reported@airtelindia @Airtel_Presence I placed Request for cancellation as I am moving out of the city but u have marked the request closed without cancelling the service and taking ur equipment. Request id 11030002419. Pls resolve urgently
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MK (@HEALTHWEALTHWI2) reported@airtelindia my airtel number is 8130888633 . Network is shown in the phone but while I call it always says "unable to connect with network". Please check
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Ramana Reddy (@RamanaR89964758) reported@airtelindia @SunilBhartiMitl I have provided my contact number. I am awaiting response as a last resort. I am really tired of the pathetic support from airtel
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Deepanshu Thakur (@realdpthakur17) reported@Airtel_Presence I raised a Wi-Fi shifting request on 6 May 2026 (Order ID: 21-167403585752). Installation was later scheduled for 13 May, but even after 6 days it has still not been completed. Kindly resolve this issue urgently. @airtelindia
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vira (@bhadjaviral) reported@airtelindia very very very frustrated with your internet speed it's slow that 2G. I did complain in your so called airtel thanks app but every time it's given nothing else. Tell me if you are not able to solve I do portability of another company.
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ganesh KSN (@ganesh_k99) reportedEven after asking so many times, your telecaller is not accepting disconnection and again giving new timeline for resolution, what is this harassment?? @airtelindia @CCI_India Worst network quality, worst customer service, and deceptive.
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PC (@PoonamC33583018) reportedHey @airtelindia u have the worst network in Delhi especially in Lado Sarai near Saket tomorrow I'm going to port my number into jio. @Airtel_Presence @airteldelhi
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ajeet yadav (@yadavajeet28) reported@airtelindia your services are very poor in kanpur up , you people need 3-4 days to attend a complaint
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Sandeep Dhawan (@itsdhawan) reported@airtelindia @Airtel_Presence I was promised a late payment waiver for not cancelling my postpaid number. But again this month you've charged me late payment fees where you were still not able to resolve the network issue. @TRAI
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HYPER PM YT (@pmis413) reportedVery disappointed with @airtelindia services. I regularly recharge both my WiFi and SIM, but every month the WiFi stops working for 3–4 days with no compensation. If I recharge for 28 days, why am I losing several days of service?
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𝐋𝐔𝐂𝐊𝐘 🌙 (@luckydustin1) reportedIt's been almost 3 days still they are not giving any solution on this. Worst customer service @Airtel_Presence @airtelindia
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Anban 🌾🕊 (@Adalarasan07) reported@airtelindia We are facing 5G poor network in Sastri road, Thillai Nagar, tiruchirapalli- 620018. There was no response from your Thillai Nagar Airtel office. There will be no communication from the office for further escalation. They are not even address the issue. 😡
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Ashok Kumar Singh (@ashoksingh196) reported@airtelindia Right now I know there are multiple airtel fiber connection are active on different locations of outside of my city fraudulently using my adhar number without verification. It's a serious issue.
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Madhuri Sharma (@genius_madhuri) reported@airtelindia do not make recharge online with airtel, they deduct your money and do not renew your plan just give you transaction ID nothing else. At Customer care no human to reply either on call or on chat.
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Aditya Dindorkar (@adisthetix_) reportedHey @airtelindia, enough is enough. Despite multiple assurances that my 'Google One' subscription was canceled, it has appeared on my bill yet again. Your resolution time takes so long that I’m hit with late fees while waiting for fix. I’ve been overpaying for 2 yrs. User Beware
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prasad (@andebprasad991) reported@airtelindia There is NO PROPER SYSTEM in AIRTEL to address TECHNICAL FAULTS and WIFI DOWN . Customer support team collect PERSONAL DATA of customers and sell to fraudsters to empty ur bank accounts. Be careful with Airtel staff.
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Rajesh Choudhary (@Englisheasehub) reported@Airtel_Presence @airtelindia Please help
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ਸ਼ਰਮਾ ਜੀ ਦਾ ਵੱਡਾ ਮੁੰਡਾ (@ghost_spotter) reported3 main telecom service providers exist in India yet neither @JioCare nor @airtelindia can provide a stable cellular connection in one city. You move to the roof & signal strength improves for calling, you move indoors & this signal turns to ****. Delhi NCR is such a dead zone.
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Arvind Dey (@turtlerobs) reported@Airtel_Presence @airtelindia What a fraud you are? Wifi disconnects multiple times a day and facing this issue last 15 days. Raised multiple requests and no one cares to visit after all. Only thing U know is sorry for any inconvenience but you really not sorry. Pathetic service
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Dr Sumeet Shah (@DrSumeetShah) reported@Airtel_Presence @airtelindia I have raised a request for stopping the Wi Fi connections 011100412704_dsl and 011100416062_dsl as the premises they are installed on is closing down. I am repeatedly getting Airtel Calls asking about the reason for closure or possibility to shift. I don't want any shift, nor is there any grievance. That location is shutting shop. Simple. Please help in disconnection and the service technician can take back the modem.
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Roushan Kumar (@im_roushan) reported@airtelindia Very Much disappointed, I have contacted customer care, 198 for disconnection of my wifi connection, she said please clear all the bills of wifi and 6 Post paid connection then she will disconnect the connection, pathetic customer service
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Ramana Reddy (@RamanaR89964758) reported@airtelindia Its been 6 days broadband is down. Had made tens of calls to customer care, local engineers, made disconnection request and later took back upon assurance but still my network issue is not addressed. No wonder why customer base is eroding so fast.@SunilBhartiMitl
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Proud_Indian 🇮🇳 (मोदी का परिवार) (@coolguyvarun01) reported@airtelindia Wifi down multiple times in 24 hours with no intimation from airtel, in middle of meetings and work suddenly our connection goes down and we cannot prove to anyone that our net was down. Looks like it's time to Move to @reliancejio fiber.