Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 6: Problems at Airtel India
Airtel India is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Imphal, Chhindwāra, Bengaluru, Kolkata, Āsansol, Pune, Noida, Gurgaon, Delhi, Chennai, Chandigarh, Vadodara, New Delhi, Sahāranpur, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Imphal
|
Internet | 21 minutes ago |
|
Chhindwāra
|
Internet | 27 minutes ago |
|
Bengaluru
|
Phone | 38 minutes ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Bengaluru
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Sairam (@MundruSairam) reported@Manali864 @airtelindia Its very bad service with the airtel customer care.We have been waiting for our wifi relocation from past 10 days issue has not been solved.Every customer care will promise you saying it will be done in next hour or end of the day.But no one has come or responded @Airtel_Presence
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The Upma Hater (@private_vj) reported@JioCare Jio is ready to help me port instantly, but Airtel is still checking my data issue for days. I’ve done a yearly recharge valid till Oct 2026, and this is the level of support? No clarity, no resolution just delays. This is exactly how you push loyal users to switch. @airtelindia
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Groot (@ashfaqnesar) reported@airtelindia @Airtel_Presence I don't know how much time you guys need to address this issue. I can't use the internet my job is getting impacted.
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Piyush Bawari (@PiyushBawari22) reported@airtelindia @Airtel_Presence Applied for a new Airtel WiFi connection through the Airtel Thanks app and paid ₹400 instantly online. Later, the KYC team visited and collected another ₹1500. After that, the installation team came and said there is no 5G/network feasibility in my area, so the connection was cancelled. Despite calling customer support multiple times, I still haven’t received my refund. Very disappointing experience. Please resolve this issue and refund my money ASAP. All the information are in your inbox, but you're not even replying.
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kunals (@KunalS0612) reported@airtelindia @Airtel_Presence I have been experiencing network issues since early morning. Requesting your assistance to resolve this at the earliest.
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Praveen Kumar (@praveen_me35) reported@airtelindia My Wi-Fi in Kharadi, Pune area is not working since Sunday onwards, neither sales person nor Installation team and service team are responding to my calls. Can someone from the airtel team help me.
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Satish Acharya (@satishacharya) reportedDear @airtelindia , first you send an inflated bill for DTH/internet service, when we question it, instead of responding to it, you suspend the service! Is this how you provide service to customers?
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Rakesh for Planet Earth (@For_MotherEarth) reported@airtelindia @Airtel_Presence . Please have someone from your corporate team reach out . My #postpaid #business sim not working since last few months . @PMOIndia please look into this #CustomerComplaint
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Arpan Garg (@Arpansac) reported@airtelindia support, where are you, please help.
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Siddharth Goenka (@sid_goenka) reported@airtelindia @TRAI @JM_Scindia Date - Complaint ID- 22/04/2026 31- 1000013256837 12/04/2026 31-1000013054694 29/03/2026 31-1000012767028 08/02/2026 31-1000011634611
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Raghavendran Sekar (@Raghav_Rahul25) reported@airtelindia - Again same issue. Hope this will be resolved on priority.
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Ascetic Yodha 🔱 (@Ascetic_Yodha_7) reported4 PM: He check complaint status Status: Resolved at 4:43 PM Dear #Airtel, Next time don’t fix my internet… just send people to the future where it works. @airtelindia @DoT_India
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Yātrikudu (@YeAavuRaBaaVaa) reported@airtelindia I have 5 airtel services, never got frustrated but today when I want to close my wifi connection it was tedious you guys have a very sick service exit experience thinking of moving all my services to other network provider
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Priyanshu Sengar (@PriyanshuS29401) reported@airtelindia @Airtel_Presence Wifi is down since yesterday and there is no response from anyone.. This is the worst type of service from such a big operator.. Supertech Ecovillage 3 Greater noida west.. I did gave my number to the customer care but still there us no help.
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tushar jain (@TusharJain0012) reportedcharging ₹1k for an “84day 5G plan” in Bengaluru and delivering barely usable 2G with no call inside my room. @airtelindia it’s complete service failure.If you can’t provide the network you advertise,stop misleading customers.Either fix this immediately or refund my money. #blr
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Brahmapur One (@BerhampurTown) reported@JioCare True 5G Plan 349 But Why True 5G Not Working inside Home Since 4month ? Also 4G Not Working Inside Home & Speed Are very low I already Shared Details Adress, Number Via DM Kindly Look into this Immediately Work Start Otherwise More People Will Switch to @airtelindia
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Arul (@KAS2327) reported@airtelindia I raised shifting request on 29 Apr for 03 May. Still no one contacted or updated about the request. When I called the customer care they told they are not able to get any updates from the concerned team.
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Himanshu Gupta↗️ (@Himansh06071992) reported@airtelindia @airtelbank need help with my payment bank ac. I am unable to receive any upi payment and on my number. Pls help
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Rohit Bishnoi (@RohitBi50209914) reportedHow to port my jio @reliancejio sim to airtel @airtelindia @airtelnews pls help me
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Vishal Bisht (@Bishty83) reportedHello @airtelindia, I want to debundle my Airtel black. The customer care team is unable to resolve it and I was told that I will receive a call by 5pm yesterday from backend team as there is some issue from their end. Still no call have been received.
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Rupam Das (@nibirrup) reported@airtelindia Can you help me porting the connection or getting a new connection as It seems I am dealing with @JioCare the most incompetent force of service providers who can't solve a simple issue of network and ask for new connection.Just feed up with their generic assurance.
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Tamil Today Tech (John Santhosh) (@Tamil_Today) reportedAirtel Fiber installed today morning. Technician said activation will take 2 hours due to backend issue and promised to return. Still no activation and no response to calls. If this is the service during installation, how will support be later? Worst experience. @airtelindia
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Shantanu Singh (@shantanu8194) reportedAirtel was very rude and gave me a postpaid SIM and did not even tell me about its charges When I asked they said it to me and they also spoke very loudly and gave me a postpaid SIM while trying to reach the target @airtelindia especially chakal andheri East branch
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Rakesh for Planet Earth (@For_MotherEarth) reported@airtelindia @Airtel_Presence My SIM HAS BEEN out of service since last few months . Repeated mails & visits to ur outlets has yielded no response. Kindly have this matter resolved immediately as I am losing business due to your #unprofessional #CustomerSupport #vishvagurubharat
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Radhe Radhe (@RadheRadhe10698) reported@airtelindia Worst network
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Nation First (Vineet Asthana) (@vinasthana) reported@airtelindia Please educate your customer care that if don't know the resolution, don't provide deletion option untill not sure to fix the issue.
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sck (@sck_chaitu) reported@Airtel_Presence Have already explained the concern and shared screenshot, Google pay denies any responsibility since the recharge was processed by Airtel. And I am stuck trying to get a resolution from @airtelindia @TRAI
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jatinder sharma (@sharmajatinder8) reported@Airtel_Presence @airtelindia Broadband complaint logged on 2nd May under ticket 11029493799, but not a single call or update from Airtel till now. Pathetic service and zero customer care..You only care about bills and money, not customers or service. Extremely disappointing.
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Shashannk Joshy (@ShashannkJoshy) reportedCan you please address this issue, that I am not able to use internet while staying on call. @airtelindia @Airtel_Presence
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Aujas.Bhandari (@Bhandari_Aujas) reported@ACTFibernet No internet from 3.30 pm yesterday, got a message that it will be resolved between 9am- 1 pm till now issue not resolved, disgusting customer support and service, you are forcing customers like us to port to some other service providers like @airtelindia, @HathwayBrdband etc