Airtel India service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

• Internet (55%)
• Wi-fi (21%)
• Phone (11%)
• Total Blackout (10%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, Kanpur, Chhindwāra, New Delhi, Latur, Gurgaon, Bhopal, Mumbai, Delhi, Bhubaneshwar, Hyderabad, Cochin, Bengaluru, Agra, and Kurukshetra.

City	Problem Type	Report Time
Chhindwāra	Total Blackout	43 seconds ago
Pune	Internet	1 hour ago
Kanpur	Phone	2 hours ago
Kanpur	Phone	2 hours ago
Chhindwāra	Phone	2 hours ago
New Delhi	Internet	2 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Subodh Patel (@Subodh__Patel) reported 2 minutes ago

  I am extremely disappointed with the service from @Airtel_Presence and @airtelindia. I have an Airtel Fiber connection, but the service has become highly unreliable. Initially, whenever there was a fault, the support team responded promptly and resolved it within hours. (1/3)

• 
  venkatesh (@gvsvenki) reported 5 minutes ago

  @Airtel_Presence @airtelindia @airtelnews Shocking! After 18+ years using Airtel,I'm now being told my number belongs to Vodafone, despite never porting it. This level of incompetence is unacceptable. Stop the blame game & resolve issue. #airtelservicefailure #consumerrights

• 
  farhad hossain (@farhadh27909361) reported 7 minutes ago

  till now not respond & issue pending shame on @airtelindia

• 
  Kaushal Gajjar Darvax Fan 🔆 (@KimmieonKg) reported 9 minutes ago

  @airtelindia which is completely unacceptable. I request Airtel to investigate this matter and provide an appropriate resolution at the earliest. Such misleading guidance and lack of transparency severely impact customer trust.-next gen branch paldi. Ahmedabad, gujarat.

• 
  CryptoMantra (@CryptoMantraHQ) reported 10 minutes ago

  WTH @airtelindia Need to do an eSim transfer from one iPhone to the other. But it keeps saying request is ongoing. Been trying for almost 20 hrs now. Why introduce a technology when you are not capable of handling it. Even Airtel store is offering no help.

• 
  Airtel Payments Bank (@airtelbank) reported 13 minutes ago

  @AnanthaThanga @airtelindia @AnanthaThanga Hi Anantha, we apologize for the inconvenience you have experienced. We would like to inform you that please be informed that the usual time frame for resolution of timeout/in-progress transaction is up to 3 working days, thus we request you to wait

• 
  Pranjal Dutta (@pdbokakhat21) reported 14 minutes ago

  Airtel mobile service froud in India Poor network Poor service @airtelindia

• 
  Garima (@i_garima) reported 14 minutes ago

  Pathetic service by @airtelindia in Ahmedabad! Raised ticket on app, messaged @Airtel_Presence & sent emails, but engineers delay visits at will. Horrible customer care support. Unattended since last 2 days. ​Ticket: 144931527 DTH ID: 3073753566 ​#AirtelIndia #Ahmedabad

• 
  Simar Preet Singh #programmersingh (@programmersingh) reported 16 minutes ago

  @airtelindia You automatically converted my prepaid broadband to postpaid without my consent just because I ported my Jio number to Airtel Postpaid. Customer support refuses to switch broadband to prepaid. Goodbye Airtel, switching to @BSNLCorporate.

• 
  Srujan Seetharam 🇮🇳 (@SeetharamSrujan) reported 16 minutes ago

  @airtelindia is down in Karol Bagh, New Delhi, reportedly due to maintenance. It’s disappointing that such work is happening during peak office hours, disrupting work-from-home users. Planned maintenance should preferably be scheduled on weekends to minimize inconvenience.

• 
  Sai Sharan Komma (@sharan9005) reported 21 minutes ago

  @airtelindia you have charged me for international roaming per day when i haven't opted for it and you are saying i used it what a nast service you people have and the worst customer care. People should be wary of this scam that airtel is pulling off and bullying the customers.

• 
  Vishal Saha (@Vishal_3144) reported 26 minutes ago

  Imagine paying for your WiFi, but Airtel won’t let you recharge it because its system linked your connection to someone else’s Airtel One account. That’s my Airtel Xstream Fibre. After 2 weeks and 6+ support calls, without internet. 🧵 My story. @airtelindia @Airtel_Presence

• 
  Arslan Zargar (@CGT_STROM) reported 29 minutes ago

  @airtelindia @Airtel_Presence Please check your DMs and resolve this issue as quickly as possible. A wrong ₹299 recharge was done on my number, and I have already shared all the required details. Kindly process the correction/refund without any further delay.

• 
  Rupesh Shukla (@rupeshshukla90) reported 30 minutes ago

  @airtelindia @AdobeExpress @Airtel_Presence After multiple customer care calls and escalation,my issue is still unresolved. Due to your incorrect handling of my Airtel Black account, all my TV channels and OTT services have been stopped. I keep receiving false assurances.Request you to deactivate my WIFI

• 
  Umang Naik (@UmangNaik19) reported 33 minutes ago

  @NaikShivang @Airtel_Presence Resolve issue @airtelindia

• 
  B Praveen Kumar (@gorabpk) reported 34 minutes ago

  U can fight against Customer Care department for telling fake recharge to Wifi & Mobile, and Customer Care department is not responding to this issues. Kindly take action on this department. And department is not connect to the Supercisor. #AirtelFightsSPAM @airtelindia

• 
  DrBSS (@drbss82) reported 34 minutes ago

  @airtelindia It's partly problem with pixel which switches to DSDS mode with dual sim. For testing purpose when I removed jio sim n maintained only airtel, it's always connects to 5g, with jio it always shows LTE.. will check other reasons n update.

• 
  PRP (@mudhighanta) reported 36 minutes ago

  Been a customer of @airtelindia for 16 years, the network has gone to dog ****. Whatever new space tech they have invented for network prioritisation, is messing up prepaid bandwidth big time. Need to reevaluate my network provider.

• 
  RAHUL KUMAR (@rahulrai4234) reported 42 minutes ago

  @Airtel_Presence @airtelindia @Airtel_Presence You keep asking customers to DM their number, but I already sent mine 11 days ago and still haven't received any response. What's the point of asking for a DM if no one follows up? Please check my issue and respond.

• 
  sanjay bajaj (@iiirdi) reported 44 minutes ago

  @Airtel_Presence wrong to say cares worst service provider #CustomerReview #CustomerExperience #pathetic What do you all say @HiHyderabad which is better internet service provider @airtelindia

• 
  Rameshwar🇮🇳 (@rameshwar1084) reported 44 minutes ago

  @airtelindia @airtelindia ,your representative is saying, address will be included in upcoming infra update. question is when, here , 10000 citizens are affected due to poor/no network. This is the surroundings of Mumbai. Please do work as a private org.

• 
  Sam Reist (@SamReist) reported 47 minutes ago

  Dear @airtelindia, my Wifi has not been not working since Monday (27th July) and today's the fourth day and still my problem has not been resolved. #Airtel #AirtelBlack

• 
  Dinesh Gaud (@dineshGaud2015) reported 50 minutes ago

  Poor mobile network at Suraksha Smart City, Vasai East, Palghar. Residents face weak signal, frequent call drops and poor internet, especially indoors. Requesting a network survey and installation of a Mobile Tower/IBS. @JioCare @airtelindia @ViCustomerCare

• 
  Mohit Bhatt (@MohitBhatt381) reported 51 minutes ago

  @airtelindia @Airtel_Presence I have recharged with International Roaming pack and I'm currently in singapore . Why I'm not able to get any calls and call anyone from my number , only data is working. I'm getting Starhub network. Please resolve.

• 
  Learn Earn Trading Academy (@stocksmanoj91) reported 51 minutes ago

  @airtelindia No network in AuditNagar, Parbhani, MH. @airtel

• 
  °~Tejas Shelar~° (@TejasShelar2498) reported 53 minutes ago

  @TRAI Home, @airtelindia charges 1060/- per month but most of the time its down! Premium charges but rubbish customer care with stupid bots & AI.

• 
  Asif Mahmood (@itsasifm) reported 54 minutes ago

  I was transferring my @airtelindia esim from one iPhone to another and it got deactivated from the old phone but didn't get activated in the new phone. I can't even initiate a new esim request from the Airtel Thanks App as it would require an OTP. Help @Airtel_Presence

• 
  Suhail (@SuhailA25402324) reported 56 minutes ago

  The worst experience i faced from past month network is available 5g but data will be deducted from 4g data pack and I am unavailable to use 5g data,customer care sharp reply don't worry issue will be resolved within hours but they recover only money from people @airtelindia

• 
  Abhishek Prasad (@PrasadAbhi125) reported 57 minutes ago

  Hello @airtelindia For 4 days, I’ve reported my non-working Wi-Fi twice daily. Support keeps promising escalation, yet no technician has visited or called. My last support call was for 1 hr. Unresolved service with zero follow-up is unacceptable. Please fix this immediately.

• 
  sanjay bajaj (@iiirdi) reported 59 minutes ago

  @Airtel_Presence @airtelindia @HiHyderabad posting morning message not always #kindnessoverhate but bad services of #Airtel also is good post #Hyderabad