Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 4: Problems at Airtel India
Airtel India is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (21%)
- Phone (11%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Pune, Delhi, Hyderabad, Bhubaneshwar, Chandigarh, New Delhi, Bhopal, Indore, Visakhapatnam, Ludhiāna, Bengaluru, Kolkata, Patna, and Port Blair.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 11 minutes ago |
|
Pune
|
Wi-fi | 21 minutes ago |
|
Pune
|
Wi-fi | 1 hour ago |
|
Delhi
|
Internet | 2 hours ago |
|
Hyderabad
|
Internet | 4 hours ago |
|
Bhubaneshwar
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Gaurav Nagpal (@gaurav1569) reported@Airtel_Presence Shame on you @airtelindia @Airtel_Presence no body has contacted me yet for such a small request, what will you guys do with bigger issues then. #shame
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ruchika (@ruchika1988) reported@airtelindia @Airtel_Presence Extremely disappointed with Airtel. Raised broadband shifting request on 21 Jul. Engineer visited on 22 Jul, confirmed damaged lines and promised a fix in 2 days. Since then, no response. Being billed for no service despite daily complaints. #Airtel
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दिव्यांशु (@itsDivyanshu_) reportedJust responding with an apology and not responding in DMs also having great loop of useless IVR and stupid AI. That's @airtelindia for you! @Airtel_Presence
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sampath ankam (@SampathAnkam) reported@airtelindia #Airtel #CustomerSupport #CustomerRights @airtelindia This is extremely disappointing. It is unacceptable that a company of your size makes it so difficult for customers to speak with a customer care executive. Your IVR keeps customers trapped in endless automated.
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Neil (@beingswedeshi) reportedTried porting from @airtelindia postpaid to prepaid. Only a single rep handling this at the palam colony store, so it naturally takes time, but waiting 15+ mins for nothing is frustrating. Why can’t this be done online like prepaid to postpaid? Help ASAP or I’ll just close it.
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Tanveer (@Tanveer84462028) reported@airtelindia @Airtel_Presence explain this please 🙏 if the network is 5g continuously. And I have unlimited 5g pack , how the data pack is over ? And don't reply me saying dm us to help you , you guys don't do anything in dms just timepass. I want reply publicly.
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चौधरी साहब 🇮🇳 (@paragsingh1605) reportedAfter 20+ yrs with @airtelindia, I'm trying to move away from their pathetic network. @tataplayfiber tried reaching out to your local contact multiple times, no response. Is that even how your customer care would also be after signing up?
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Kurian Varghese (@kurianvarghese) reported@Airtel_Presence My father has been a loyal @airtelindia postpaid customer for 20+ years, unchanged the whole time. While migrating to a new phone, his SIM was accidentally deactivated. To restore it, Airtel requires in-person facial recognition.
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अर्शन गुप्ता🇮🇳 (@ArshanGupta) reportedExtremely bad service @airtelindia @Airtel_Presence My AirFiber is offline, huge data loss happening on Sunday.198 IVR says 'system upgrade' & disconnects. Thanks app 'Internet Connectivity'option just loops into a useless chatbox. Fix this and reset my AirFiber from backend imme
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Prasad Jog (@jogprasad) reported@JM_Scindia @TRAI I wanted wired net connection at home. @airtelindia person told me to pay ₹1500 n sent a air fiber setup 2 days later. I refused n told 2 give wired connection. There is no response from the company or the person who approached me. Please help me in this case.
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Sanju Sarkar (@SanjuSarkar01) reportedHi @airtelindia, I just moved into my new place and your service coverage here is really bad. The other person is unable to hear or understand me and the internet does not work at all. Even after paying a huge amount for all the family members, none of us are getting the service.
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Shivanshu Maurya🇮🇳 (@ShivanshuMaur15) reported@Airtel_Presence @airtelindia @airtelnews It's incredibly frustrating when you're busy and your work is affected by poor internet service. I've complained several times in the past, but the resolution hasn't been any better.
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Anirban Saha (@anirban12345) reported@Airtel_Presence the add on sim request for my postpaid has not been processed for 2 weeks now, the thanks app and customer care has no way to raise this issue, I will wait for one week before porting out of @airtelindia
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Venkadesh Pandiyan (@VenkTweetz) reported@airtelindia Hey Sh!t @airtelindia @Airtel_Presence , what the hell you are doing? Still my issue is not resolved. You worst customer care has zero knowledge.
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A z E e M 🔆 (@princeeazeem) reported@airtelindia Why am i gettin 2G speeds when its showing 5G ? It took mei 3 mins to just send this tweet ! What pathetic service is this
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Liju (@LijuSamuel123) reported@airtelindia @AirtelWiFi143 Airtel you provide shittest service , you have taken money from me and till now wifi installation is not done it has been 3 month now you are telling service is not available in current location after wasting my time I will file a case against you
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Arif عارف Farooqui (@ArifFar69592740) reported@airtelindia I am extremely disappointed with Airtel's customer service. Airtel representatives repeatedly called me and promised 10 days' extra validity if I recharged my Wi-Fi connection. I trusted their offer and recharged, but the promised benefit was never provided.
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π² (@Warfront_1) reportedHey @airtelindia I have recharged with unlimited 5g pack but after my daily quote of mb is consumed I can't use unlimited 5g data . Please fix this issue .. i have been getting this from past 3 days .
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Anidya Dibyajyoti (@AnidyaDibyajyo1) reported@airtelindia @Airtel_Presence It's been 2 days since I reported my Airtel Wi-Fi outage. I've raised this issue multiple times, yet there has been no resolution or meaningful response. The lack of customer support is extremely disappointing. #AirtelFiber #CustomerService
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YT BhuKum (@yt_bhukum) reported@airtelindia @Airtel_Presence Hey all, Who can reach to this post, Do not select Airtel service, Very worst service.
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Vipin Kumar Gautam (@v_i_p_gautam) reported@airtelindia I’m using postpaid connection since two years but there is very big network issue. I have been multiple times complaint to customer care but there are not given any solutions till now I’m using also jio connection and very powerful network
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Shashi Kant Ojha (@skojha1027) reported@Airtel_Presence @airtelindia still no update on this. Better to change wifi & postpaid connection provider. Airtel doesn't care about customer. Retaining customer is not Airtel priority
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sarthak chand (@sarthak_chand) reportedDear team @airtelindia if you really want customers to change network from airtel to some other provider please let us know. Facing pathetic support not a single way to talk to customer care. I am totally frustrated thank you. Learn from @reliancejio
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Om Prakash Shukla (@shuklaom84gmail) reported@airtelindia @TRAI mere number pe DND activated hi still I m getting unnecessary property related calls from +917935460103 this number I complaint many time on Airtel but airtel is not doing anything nd enjoying harassment of its consumer.
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Pratheep sharma (@Dr_pratheepN) reportedBest scammer award @airtelindia .. feel some shame to call yourself unlimited 5g .. if you can't provide unlimited 5g just stop calling it unlimited useless service.. @TRAI i feel pity on you for having zero power over anything..
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Neeraj Gupta (@NeerajG78279110) reported@airtelindia sir my no 9044980677 Many time complaint for poor call voice pls solve it
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सिंह का शौर्य (@andy01k) reported@airtelindia @Airtel Why are you cheating with customers? As per postpaid plan hellotune is non-chargebke, but while customers are going to set the hellotune for the very first time, It is showing them to make the payment. Pathetic service
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Chandra Bhushan (@kasera_cb) reported@airtelindia hi, wifi not working since yesterday morning. Put in a complaint (11036691856) but no one’s bothered to call even once. The customer care guys just say that the problem will solved in next 2 hours and hang up. What am I supposed to do?
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दिव्यांशु (@itsDivyanshu_) reported@airtelindia you have a great loop to trap customer in IVR and Chatbot loop! 279₹ recharge done. Not even updating on your Airtel app and not able to get help anywhere @Airtel_Presence #WortExperienceEver
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Vikrant Sharma (@Vik69G) reported@Airtel_Presence @airtelindia It has been over a week since my parents' fiber connection went down. Wire was cut, the technician came after 3 days, fixed the wire but not the internet, and promised to return and never did. Stopped picking calls. Then customer care promised a fix in 24 hours. That was 2 days ago. I live outside India. This connection is how I talk to my parents. A week of silence because nobody at Airtel closes what they open. Fix it by tomorrow or I am cancelling and moving to another provider.