Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 6: Problems at Airtel India
Airtel India is having issues since 04:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Mumbai, Guwahati, Pune, Chennai, Kolkata, Delhi, Meerut, Dehra Dūn, Port Blair, Ahmedabad, Hyderabad, Nagpur, Udupi, and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Total Blackout | 3 hours ago |
|
Mumbai
|
Internet | 6 hours ago |
|
Guwahati
|
Internet | 6 hours ago |
|
Pune
|
Wi-fi | 7 hours ago |
|
Chhindwāra
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Vishal Tyagi🙏🇮🇳 (@Vishal_Tyag) reported@airtelnews #GopalVittal @airtelindia #airtel Dear sir People are looking for 5G and 4G network but we are still facing network problem at my location. Pincode 246749. Every couple of months I receive same apology message only. No solutions.
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Kalesh P Nair (@Kalesh_2_5) reported@airtelindia Hello @TRAI please look on to this issue that @airtelindia advertising the plans without proper description. Just they gave only this plan for one day. If it's one day they should have provide the pack for 24 hours to use. So my request is to please look on to this issue.
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AbhayKumar (@abhaykumar4) reported@airtelindia Bad experience with airtel WiFi, every other day I am seeing disconected issue. Getting service after 2 days.
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Djalhare (@Djalhare1) reported@airtelindia @Airtel_Presence Impact: Wasted last recharge. Had to do another unlimited recharge just to keep number active. Tried: Wifi only. Called 121 - no solution. Request: Immediate network fix OR bill/recharge refund + compensation as per TRAI rules.
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Sangeeta (@sangwords) reported@TRAI Airtel does not allow blocking outgoing international calls. Has changed the dial tone. Often network issues. Receiving complaints that I'm not reachable. No longer gives info of missed calls numbers. Insists on use of its app. @airtelindia your service falling.
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Karma Works Silently (@Arunabha_DilSe) reported@airtelindia @Airtel_Presence I am having an issue with my wifi router.recently during a power fluctuations in my locality the original adapter got damaged and am using a local market adapter.may I know how can get an original power adapter white color for my xtreme fibre router
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Atul Kaulgud (@atul_kaulgud) reported@Airtel_Presence @airtelindia again fake promises No response, no resolution even after 5 days @republic
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leopoldo (@Sujaaallll) reported@airtelindia @Airtel_Presence you are the most stupid network provider in this country. Since 12:00pm today there’s no network in my area (Shivajinagar, Pune) and I’ve been forced to stand in balcony just to use internet.
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Disha (@Lucid_Direction) reported@voiceofhindu21 @airtelindia Ha yr hmre bhi network shi nhi deta he
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Sharath S Shekar (@sharrysss) reported@airtelindia @Airtel_Presence do you guys ever keep your promise? I’ve been reaching out to get my prepaid to postpaid upgrade since 2 days now. My incoming will get barred tonight. Fix the damn issue. The request id is S06E4P9VVT
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Salamander writes (@wrtrfrhr) reported@Airtel_Presence @airtelindia No wifi and landline since early this morning. It's been hours already! Why is the network down so often? We had a similar issue just 2/3 weeks ago. Yet we pay the full amount to you. Why?
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Mahesh Anand Tiwari (@TheMATiwari) reportedHello @airtelnews @airtelindia @Airtel_Presence I purchased 2 SIM from your app, money was deducted; however, no further updates were received. When I called customer care they asked me to contact local store, when I visited local store they asked me to contact customer care.
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Lokkii (@_Lokkii_) reported@Airtel_Presence @airtelindia @airtelnews What kind of Pathetic service your team is providing, have complained multiple times on your App, via Call, but none worked. If my issue isn’t resolved within 3-4 days, i will port my number.
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LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported@airtelindia I paid ₹500 on 01-Jan-2026 for a new Airtel DTH/Airtel Black connection (Request ID: TTBR8U7A54 / NTBR8U7A54). The connection was never installed, later cancelled, and my refund is still pending despite repeated follow-ups and NCH Complaint No. 8960005. A legal
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Saurabh (@saurabhomgupta) reported@Airtel_Presence @airtelindia , Is there any update on the issue? It's been 3 days the issue has not been resolved. The only assurance I get is we are looking into it without any timeline. Feel it would be better to move from Airtel as we do not even where the problem is.
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thiyagu 💫⚡️ (@thiyagukings1) reported@airtelindia @Airtel_Presence Seriously disappointing service. My Airtel broadband has been completely down for 2 days, and there is still no proper resolution. I’m paying for a service that I’m unable to use, yet the issue continues without a clear update or timeline
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Aditya Tiwari (@aditya2952) reported@airtelindia I tried upgrading my SIM to eSIM. Got email for confirmation call but never received it. Services disconnected, now no signal & can’t use anything. How can I restore my physical SIM or complete eSIM activation urgently?
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nitish kumar singh (@001Nitish) reportedHey Airtel, at least reply. We know you're one of the biggest telecom networks, but the complete lack of response is disappointing. Please acknowledge my issue and provide an update. I'm still waiting for your support. @Airtel_Presence @airtelindia
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Manish Bhattacharya (INDIA TV)﮷ (@Manish_IndiaTV) reportedI’ve been a loyal Airtel customer for many years, but I’m extremely disappointed with the service. I’ve been trying to get my WiFi connection (DSL No: 014111673319_dsl) disconnected for the past two months. Despite repeated calls to customer care, the issue remains unresolved. Instead of disconnecting the service, Airtel continues to generate bills, forcing me to make unnecessary payments. What’s even more frustrating is being kept on hold for long periods every time I contact customer support, with no resolution. Is this the level of customer service Airtel stands for? Kindly resolve this issue immediately. @airtelindia @Airtel_Presence #Airtel #CustomerService #ConsumerRights
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Entertainment_tech_sci (@its_Rajen) reported@Airtel_Presence @airtelindia How can I close the WiFi account? I don't want to continue it , help me .
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anbu (@ando5001) reported@Chaintweter @Airtel_Presence air tel broad band alos becoming worst day by day @airtelindia
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Rohan Khare (@RohanKhare14) reported@Airtel_Presence @airtelindia @reliancejio Kindly address the issue we are having wrt to WiFi. We cannot even reach the customer service. What is going on?
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Dhruv Singal (@dhruvsingal94) reported@Airtel_Presence Mother applied for new @airtelindia Wifi connection (Account No. 20055198931), installation team brought damaged router, insisted on sharing "happy code" to bring a replacement. Escalated to Airtel support, still no resolution, deplorable from Airtel.
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KUNDAN KUMAR 'KATYAYAN' (@katyayan_kundan) reported@Airtel_Presence Update: The technician visited just now and resolved the internet issue. The Wi-Fi is working fine now. Thanks @airtelindia @Airtel_Presence for sorting this out, though the 6 days of downtime caused major inconvenience. Request you to ensure stable services ahead.
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gaurav kumar yadav (@kumargaurav1006) reported@TRAI u need to look into matter. See @airtelindia @Airtel_Presence are not even bothered to reply/acknowledge. World is moving to 6G & we struggling to get basic network for calling that too in India's financial capital mumbai. Is this development.
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Gulam Nabi Thekiya (@Gnthekiya) reported@airtelindia @Airtel_Presence I’ve contacted customer care at least 6 times since August 1st for my Wi-Fi issue, but nobody seems to care. Terrible customer service experience. Fix this immediately or escalate to higher authorities Request ID: 11036722708 #Airtelwifi
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Venkat (@Venky_Zen) reported@Airtel_Presence @airtelindia @airtel_wifi Bloody idiots have not resolved the issue till now.
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Mohammed Tabrez Khan (@princetabrezk) reported@jio_fiber complaint raised against service disruption Request ID: SR00002N619W connection number +91-3222318347 Resolution Status On hold. kindly resolve the issue at the earliest or else I will be left with no other options but switching to @airtelindia @Airtel_Presence
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मनोहर (@kalamkesipaahi) reportedGreat job, Airtel. You send someone immediately to sell a Wi-Fi connection, happily book an installation slot, and then nobody shows up. No call, no update, and no one answers the phone either. Selling is lightning fast; delivering the service is apparently optional.@airtelindia
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Venkata Krishna B (@venkatatweets) reportedHey @airtelindia there is no WiFi connectivity since 6:30pm last evening. Was told it is an outage in the area, but my neighbours have got the connectivity back. I’m unable to make a request for a technician visit through your helpline. Could you please help.