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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Hyderabad, Chhindwāra, Mumbai, Guwahati, Delhi, Nellore, Sopur, Chennai, Nashik, Bhopal, Pune, New Delhi, Jamshedpur, Dehra Dūn, and Khopoli.

CityProblem TypeReport Time
Hyderabad Phone 5 minutes ago
Chhindwāra Phone 9 minutes ago
Mumbai Internet 38 minutes ago
Guwahati Internet 7 hours ago
Delhi Phone 7 hours ago
Nellore Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • shanksbala
    TechToTrades (@shanksbala) reported

    @Crazynaval @airtelindia Vodafone Idea is bad as well. Jio is no better. Everyone is stuck

  • Maryoftheblood
    commavomit (@Maryoftheblood) reported

    @airtelindia I've gotten these messages over 10 times this past month & WiFi drops off for hours in the middle of working days: "There is an issue affecting Airtel Wi-Fi in your area. We know you rely on it every day, we are working to bring it back in the next 5-6 hrs." Fix it.

  • Subhojyoti24685
    Subhojyoti Chatterjee (@Subhojyoti24685) reported

    @airtelindia @Airtel_Presence Facing continuous Airtel Fiber issues. WiFi disconnects repeatedly and speed drops with huge spikes. Already raised complaints twice, but problem still not fixed. Please provide a permanent solution ASAP. #AirtelFiber

  • paresh_jp
    Mahakal jp (@paresh_jp) reported

    @JioCare Even after waiting for more than 10 minutes, your customer care executives are not answering calls or resolving customer issues. Such poor support is rarely seen with @airtelindia and even @BSNLCorporate has improved a lot compared to this now.

  • Purplebtsamii
    Anamika tiwari (@Purplebtsamii) reported

    @airtelindia due to heavy thunderstorms the wifi wire got damaged, we are trying to reach customer support to resolve the issue. No one from your toll free is helping us. My father is working from home and this issue is troubling us alot.

  • ankit_kr76
    Ankit (@ankit_kr76) reported

    @JioCare Sure will share my detail and @airtelindia @Airtel_Presence i think you guys doesn't care ur customer suffering from last 3 month now its time to port to jio.

  • adnadar
    Aumrudh (@adnadar) reported

    @airtelindia down for the past two hours...Mayiladuthurai...

  • ashishgagan
    ashish gagan (@ashishgagan) reported

    @airtelnews @airtelindia I have moved from Gurgaon to Pune & accordingly raised a request to shift my wifi connection to Pune on 1st May (request id 10926299883). I have no resolution till today even after 7 days! Glaring example of pathetic customer service. I have raised other requests fir poor network connectivity without any resolution ( request id 31-1000013507129 & 311000013413514). Being a airtel black customer, I expected much better, probably I am wrong by putting all my eggs in one basket or I should port to another service provider. I raised a request for a new connection & immediately was c9ntacted by airtel team but as an existing customer no one is ready to provide a resolution. Looks like it's time to move to a service provider who takes better care of their customers (hopefully ).

  • kalakota_reddy
    Pradeep Reddy (मोदी का परिवार) (@kalakota_reddy) reported

    @Airtel_Presence @airtelindia Extremely disappointed. IPTV was included during the connection process, but your team neither provided nor installed it at the promised time. Poor customer experience. Please look into this immediately.

  • RajeshD32853327
    Rajesh Das (@RajeshD32853327) reported

    Dear @HDFC_Bank, my UPI transaction of ₹1500 to @airtelindia was blocked by your system marking Bharati Airtel as a “fraud merchant.” This caused unnecessary payment failure and inconvenience. Airtel is a reputed company, not a suspicious merchant. Requesting immediate help.

  • VirajSaini9267
    Viraj Saini (@VirajSaini9267) reported

    @Airtel_Presence @AirtelBank @airtelindia Extremely disappointed with Airtel FASTag service. Bought new FASTag after old one got damaged but it’s not showing in the app and customer care is no help. Urgent issue and pathetic support. Seriously reconsidering Airtel services now.

  • Traumaasur
    Jatin (@Traumaasur) reported

    @Airtel_Presence @airtelindia it's been legit almost 10 days i have raised a request to shift my broadband and your ground team is nothing but bunch of retards, no one is coming and I'm leaking money by recharging add ons, idk how you will compensate that but SHIFT MY DAMN WIFI

  • Bacchaupadhyay
    Ashish upadhyay (@Bacchaupadhyay) reported

    @airtelindia @Airtel_Presence Whenever there is a power cut, the internet service in our area completely stops working. This is causing major issues in carrying out official work and affecting productivity. Kindly take this issue into consideration and resolve it. Pin- 276301

  • Priyanshh91
    Priyansh (@Priyanshh91) reported

    Airtel has the shittiest customer care experience @airtelindia

  • anubhavbha64842
    anubhav bhardwaj (@anubhavbha64842) reported

    @airtelindia You have pathetic services in Ferozepur.I have been raising online complaints wrt slow speed of internet, no technician has visited but online status is showing that issue has been resolved. I hope that my queries will be resolved.

  • vish3101
    Vishal Saini (@vish3101) reported

    @airtelindia @Airtel_Presence @airtelnews 3rd time in 3 weeks since installation that I have a wifi issue. Customer service can't help, your on ground people can't help, routers changed, boxes changed, no one coming for help

  • IshOoohx95547
    France UK SPORTS 4K IPTV (@IshOoohx95547) reported

    @paddyrags @airtelindia @Airtel_Presence Yes available IPTV subscription service

  • MohitChaud84936
    Bullet 350 (@MohitChaud84936) reported

    Please stop the excessive recharge reminder calls for my Airtel WiFi connection. The moment my plan expires I receive 15–20 calls a day. Even after saying I’ll recharge later, the calls continue nonstop. This is extremely irritating. Kindly fix this. @airtelindia @Airtel_Presence

  • rajkrag
    Rajesh Agrawal (@rajkrag) reported

    @airtelindia I am tired of following but no action I need assistance to fix my airtel TV connection.. already paid. Don’t know what to do

  • Aartik_Official
    Aartik (@Aartik_Official) reported

    Hey @Airtel_Presence @airtelindia what’s the point of Unlimited 5G if my 4G daily data gets exhausted first and internet stops working even with full 5G signal? Fix this soon or I’ll port to @ViCustomerCare

  • ApurvaThakkar9
    Apurva Thakkar (@ApurvaThakkar9) reported

    @Airtel_Presence So how it works tell me from last two months there is issue of 5g network in Malad mindspace area but no tower has been added. Please do the research first and also write 5g plus in recharge details if this is applicable. Don't follow customers. @Airtel_Presence @airtelindia.

  • Crazynaval
    Crazynaval (@Crazynaval) reported

    dear airtel, go **** yourself if it takes 18 min to find a supervisor to block a sim for a stolen phone. talk about urgency @airtelindia

  • Sharma_Rahul5
    Rahul Sharma (@Sharma_Rahul5) reported

    @airtelindia I think it's now time to switch to different carriers like @JioCare @excitel_rocks and many more not to airtel anymore. Faced many problem during installation and after installation my IPTV was installed after 10-15 days but still paid to that time because of your ******* store.

  • gjan2890
    Gautam (@gjan2890) reported

    @Airtel_Presence @airtelindia @TRAI # network quality poor can't perform my work. # lenient service they don't bother about the complain, nothing happend till day. Pertain team respond and do the needful.

  • themkakingdom
    Mohammad Kashif Ali (@themkakingdom) reported

    @airtelindia @Airtel_Presence Multiple complaints, emails, and tweets raised, yet network fluctuation and slow internet continue daily in my area. Now there is no proper response either. Stop closing complaints without permanent resolution. #Airtel #NetworkIssue #PoorService

  • prateekwadhwa2
    prateek wadhwa (@prateekwadhwa2) reported

    Airtel network collapsed @airtelindia

  • moury54657
    Aman (@moury54657) reported

    @airtelindia I shared the info over dm for connection as 24 hrs pass and your engeneer misbehave over the call. I like to cancel and want refund. If required I can share call recording publically

  • Kman_karthik
    Karthikeyan (@Kman_karthik) reported

    @JioCare @Airtel_Presence @airtelindia seems like jio has better customer support atleast

  • SaffronShivam
    Vidyarthi Shivam (@SaffronShivam) reported

    First screenshot form Airtel Xtream App. Second from website. I have claimed free offer now wanted to cancel, so app saying that visit website for plan cancellation and website said visit app for the same ये तुम लोग का क्या लूप है कस्टमर से जबरन उगाही करने का @airtelindia @Airtel_Presence

  • MahimaY86525506
    Mahima Yadav (@MahimaY86525506) reported

    Be free as it is free for UK based sims but we all know Indians dont have the liberty of these basic amenities. Atleast take my money and give me the service. @airtelindia @jagograhakjago