Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Ahmedabad, Nagpur, Chhindwāra, New Delhi, Guwahati, Lucknow, Mumbai, Rohtak, Pune, Delhi, Bengaluru, Hyderabad, Chandigarh, Kolkata, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Ahmedabad
|
Wi-fi | 11 minutes ago |
|
Nagpur
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
New Delhi
|
Wi-fi | 2 hours ago |
|
New Delhi
|
Internet | 2 hours ago |
|
New Delhi
|
Wi-fi | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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pratik biswal (@pratik9283) reportedI am just searching to port out from @BSNL_OR as their service seems to be poor and connect with @airtelindia @Airtel_Presence Requesting immediate action . Waiting for response from the team
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JIGAR SHAH (@shahjigarn) reported@Airtel_Presence @airtelindia Let's appreciate this magnificent operating model: 📧 Customer reports outage 📞 Escalation team calls ❓ “Sir, is it working now?” ❌ No 🙏 “We'll escalate it.” 📧 Customer reports outage again next morning. Rinse. Repeat.
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Pushpak Badgujar (@Pushpak_DEV) reported@airtelindia my issue is still not resolved no help or call from your side DM kiya hai dekh bhi lo jara
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RobinGill_ (@RobinGill_TV) reported@airtelindia @Airtel_Presence my internet in down since 5 aug multiple engineer visits already done they fix it and it only works few hours and go down again looks like they are not serious abt fixing the issue
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Kunal (@kunal_twts) reported@jig_corp @airtelindia Airtel is really bad with their postpaid services
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Parag Rudrawar (@parag_rudrawar) reported@airtelindia your network and service is getting bad day by day. I am not getting Airtel n/w neither at home nor at my workplace. Same place where I am staying since years. On top of that, there is no easy way to raise the complaint on Airtel Thanks app. Chatbot available is
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emperor (@emperorr1985) reportedI've been facing an extremely slow network of 5g and 4g in my area for 5 hours on mobile data. Please help. @airtelindia @Airtel_Presence
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Russhabh (@russhabh_z) reported@airtelindia 4/4 The disconnection happened because Airtel failed to provide the services promised, NOT because I simply changed my mind. I expect a FULL REFUND of the amount paid, along with a clear resolution and refund timeline. Fiber: 02034457823
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Dr Kabir Sardana (@drKabirSardana) reported@airtelindia My house broadband 012014164292 is down now for 12 hrs ! This is in NOIDA when BSNL is working! Whats happening airtel
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Abdul Khader (@mkhader4u) reported@jig_corp @airtelindia I too had same issue but after several complaints I finally went for another service provider.
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Neerav Aggarwal (@neerava) reported@tauspeaks @JioCare here's your cue. The guy is a 20yr old @airtelindia customer!!
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Shashank Shilapally (@Shashank6824) reported@airtelindia @Airtel_Presence Worst service ever. It’s been a week since I raised a complaint about my extremely slow AirFiber connection, and there’s still no response or update. No one is even bothering to address the issue. Really disappointed with Airtel’s service.
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jithesh gopal (@jitheshgopal) reported@airtelindia Absolutely unacceptable customer service. I paid for DTH, yet I can’t get a service agent to visit. Your chatbot traps customers into a fixed list of complaints, my issue isn’t even listed, no way to speak to agent. this is no support or accountability. @TRAI
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Vishwas Setlur/ವಿಶ್ವಾಸ್ ಸೆಟ್ಲೂರ್ (@vishwassetlur) reported@airtelindia There is a fraudulent pending post paid and porting request made against my mothers phone number. I am unable raise this issue on your app. Need your help here. @airtelnews
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Fight for Right 💪 (@Yoyotisu) reported@reliancejio Bakwas don't use @reliancejio no proper network. @airtelindia is far better than you but, these both network partners are merged and going to increase the tariff rates. This is unfair
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அறஞ்செழிமாறன் (@AVKVimal) reported@airtelindia @TRAI And I'll request as many as possible to port out if it is not fixed for all. Your just the service provider, not the owner to make decisions! I also requested the share holder to pull out your money form airtel and Indus Towers shares. Let them be proper and keep their words!
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Praveen Arya (@The_PraveenArya) reported@airtelindia It is so frustrating to get support for WiFi service disruption. It took more than 7 days to reactivate internet just 45 days before. Today again since morning it’s not working and on submission of complain, received msg that service mgr will contact on 13th aug
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Kumaran Senthur Pandian (@KumaranSenthur1) reported@airtelindia Hi Team, why is your installation service so poor??. Few months back, I had booked an Airtel connection and they didn't show up for three days and then I cancelled the request. Now again your engineer is not picking the call. Service req # 04447889426.
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Danish Khan (@Dans_Khan) reported@airtelindia My IPTV not installed even after multiple calls I made to your technician and dropped multiple emails to customer care. My IPTV request - Please cancel my request and refund my ₹500/- immediately. Also discontinue my wifi Airtel Fibre connection
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JIGAR SHAH (@shahjigarn) reported@Airtel_Presence @airtelindia The truly impressive part? Airtel has managed to create a service where the customer is doing the monitoring, reporting and validation. All I seem to be missing is an Airtel ID card and a salary.
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Ankit Batra (@ankitbatra11) reported@JioCare Having a day without internet is not acceptable! If you can’t fix it just raise a disconnection request. I will switch to @airtelindia broadband service.
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SaMeeR (@SameeR0840) reported@airtelindia @Airtel_Presence Network in my area is completely down. All the signals are gone barely getting a single bar intermittently. Please resolve this immediately. Can't even reach out to customer support.
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Shashank Dwivedi (@ShashankD31) reported🧵 Airtel 5G: Unlimited on Paper, Unusable in Reality. A terrible 5G experience. 📶 @airtelindia
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Sumit jaiswal (@sumitjaiswal07) reported@airtelindia applied for a new prepaid connection through the Airtel app and paid ₹199 successfully.but the process is now stuck.order ID is 7492089970612314112. Your CUSTOME CARE only loops through automated options with NO way to reach a real person. Worst customer service.
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Nitin George (@ngg_93) reported@airtelindia Need help with a Samsung Galaxy Watch Ultra 2 LTE activation issue. I have a ₹699 Postpaid plan + physical Airtel SIM on my Galaxy S25 Ultra, but the watch gives Error 2003 when activating the Watch plan. Called on customer care, they are clueless.
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Wajahat Ali (@wajahatkhan1993) reportedHey @Airtel_Presence @airtelindia, whenever there is a power outage in my area, your network signal completely disappears or becomes extremely weak. Mobile data stops working. Please fix this backup issue! #Airtel #AirtelNetwork
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Vikash (@PlayzVikash) reportedIm using @airtelindia in my home for 1 year facing network issues when i contact customer care recorded voice coming in hindi not in english when j contacted local they are also not responding.@TRAI pls look into this matter and take the action ASAP
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𖤐 (@shyamvibes) reported@airtelindia is the worst wifi service ever , they didn't even solve my wifi issues , shame on you @airtelindia
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Amit Kumar Thakur (@AmitCrackpot3) reported@airtelindia @Airtel_Presence Day by day your customer service is getting worst. Your field engineer clearly says I am not coming call customer care to disconnect.
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usd (@usd0705) reportedFour days running... Suffereing with my broadband connection. No response from @airtelindia Really very bad experience... This is second time @Airtel_Presence @airtel