Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Hyderabad, New Delhi, Bengaluru, Kolkata, Pune, Lucknow, Durgapur, Delhi, Coimbatore, Bhopal, Jodhpur, Vellore, Mumbai, Chennai, and Panvel.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 54 minutes ago |
|
New Delhi
|
Internet | 4 hours ago |
|
New Delhi
|
Wi-fi | 7 hours ago |
|
Bengaluru
|
Internet | 10 hours ago |
|
Kolkata
|
Internet | 11 hours ago |
|
Kolkata
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Daksh Dawar (@Dakksh) reported@airtelindia pls help me out with an urgent query, I applied for wi-fi connection and paid 1500 for installation on 2nd May 26. Since then not a single person has arrived to install & since then I am only getting promises. This is not it was supposed to start atleast. Just refund
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Ayush Chaudhary (@Ayush91) reported@hangryoldman @JioCare @airtelindia Earlier jio's services used to be very good, you could troubleshoot issues through myjio app and easily schedule a technician visit yourself. Now, you cannot do that even after calling customer care.
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Sam Chung (@Samchung79) reported@ETNOWlive @airtelindia @SumitaKareer International roaming of 3999 was activated on our number without our knowledge. After making several complaints to your customer service and billing team, multiple visit to airtel outlet nothing has been done till now. Please help as we are on the verge of cancelling the no.
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Bobby Naqvi (@BobbyNaqvi) reported@airtelindia your service team sucks. 48 hours without without net. Logged complaint through airtel app. No response. Called call centre, SMS came. But assigned engineer never picked up the call. Called customer care again, kept on hold for 10 mins.
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Akaash (@avibhs) reported@airtelindia , your senior management is full of cheap sales people . They have given targets to reduce connection returns instead of fixing speed quality. After an important video call got disrupted.. decided to return it .. but customer care issued repair request for incentive
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Shiv (@Shiv12N) reported@HYPEX @airtelindia fix the high ping to Middle Eastern servers @Airtel_Presence
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Sam Chung (@Samchung79) reported@Officejmscindia @airtelindia @narendramodi International roaming of 3999 was activated on our number without our knowledge. After making several complaints to your customer service and billing team, multiple visit to airtel outlet nothing has been done till now. Please help as we are on the verge of cancelling the no.
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Aarin (@Aarin_15) reported@airtelindia @Airtel_Presence I’m unable to send you a DM as your inbox isn’t opening from my side. Also, my Unlimited 5G recharge is not working and my data is getting exhausted. Kindly check and resolve this issue urgently. My number is registered. Please assist.
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Kartik Parmar (@kartikparmar13) reportedHi @airtelindia @Airtel_Presence I have cancelled my WiFi subscription since 2 months but I'm still being billed for it. There's no way to call customer care and if they call me it's always disconnects before anyone speaks. How to resolve this?
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Prasanth (@prashanthacia) reported@JioCare Ch..thiyah thing is our network. Call drop frequency is god damn high in your postpaid **** u fraud ********.. @airtelindia is much better
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sumitdarji (@sumit_gujarati) reported@JioCare @reliancejio @airtelindia *since last 15 days* temporary service interruption in your area since 04-05-2026 12:17 PM, due to which services for your JioFiber Connection with We expect resolved by 04-05-2026 04:17 PM. apologise for the inconvenience caused
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gowthamazure (@gowthamazure) reportedCustomer care ? When can I speak to a person who is not a bot , what kind of terrible pathetic company that you are running @JioCare I am working from home , my whole job requires wi fi . If this is not fixed by tomorrow I will shift to @airtelindia I don’t really need your servi
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avinash singh (@creativeeagle69) reported@airtelindia I applied for Airtel Xstream Fiber. The installation person asked for my location, but now they keep saying “we’ll come tomorrow” again and again. If there are so many issues during installation, I’m worried about what will happen later
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Apurva Thakkar (@ApurvaThakkar9) reported@Airtel_Presence So how it works tell me from last two months there is issue of 5g network in Malad mindspace area but no tower has been added. Please do the research first and also write 5g plus in recharge details if this is applicable. Don't follow customers. @Airtel_Presence @airtelindia.
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KUDUMULA ABHILASH (@Abhilash4242) reported@airtelindia I requested an eSIM 7 days ago and already raised a complaint, but there has been no response. This is very disappointing. Kindly resolve this issue at the earliest.
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Airtel Nigeria (@AirtelNigeria) reported@niclasyaho @yabaleftonline @airtelindia Hello, we apologize for any dissatisfaction you may have experienced with our network. Please note that we are committed to resolving this matter and improving your overall experience. Kindly provide further details regarding
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MANASMINI SAHOO (@Manasmini74974) reported@airtelindia KOI, Kankadahad, Dhenkanal-759028 Gaon me network issue, par 4G full ✅ AirFiber "No Service" ❌ galat hai 5.5km tower, -95dBm, clear LOS Student hu, online class band Site visit karo. DM open 🙏 #DigitalIndia #RuralConnectivity
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Nishant Dixit (@nishudixit17) reported@airtelindia This is how they treat their customers, several calls have been made but no response from them and see the call duration of 31 mins, 50 mins. They are only taking their customers for granted.
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Sumit Saurabh | Typescript | React (@sumitsaurabh927) reportedHi @airtelindia what do I have to do to cancel a connection? I’ve tried reaching out to customer care, have written emails, have tried your app as well. All to no avail. My connection is still active and I don’t want it anymore. What do I do?
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md zaheer khan (@khanzaheer890) reported@airtelindia Very poor internet after 2.5GB/day plan. Not working anywhere (home & office). Earlier 2GB plan was fine. In a month, I could not even use 5GB data. Complained many times, no solution. Port request to Jio already raised. Fix ASAP or I will port. Details in DM.
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Rahul Malkani (@iamrahulmalkani) reported@Airtel_Presence @airtelindia Meanwhile billing hasn’t stopped. Auto pay has already charged me even though service hasn’t been active for 1.5 month. That’s honestly not acceptable.
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abhinay gupta (@abhinay6244) reported@nishikantsingh9 @airtelindia They deny disconnection upfront. They say your reason is not valid.. so you can stop taking there service when you satisfy them on terms that they decide.. I have to get hold of a person physically at airtel store .. and still it took me 2 hrs to get my disconnection approved.
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shivam aglawe (@aglawe_shivam) reported@airtelindia What kind of shameless professionalism is this? Customers are already paying expensive recharge plans and now we have to PAY EXTRA just to report problems caused by Airtel itself? On top of that,
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Sai Venkatram (@legitsai) reported@airtelindia @airtelnews @TRAI Internet down again for “servicing” in Mumbai. This keeps happening way too often. Pretty unfair that there’s no compensation for all this downtime.
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Vivek Sharma (@Vivekpandit1352) reported@airtelindia @Airtel_Presence Why is there a data limit on the "Unlimited 5G" plan? It’s misleading to market it as unlimited if there are hidden restrictions. Please look into this and provide a resolution. #Airtel5G #FairUsagePolicy #AirtelIndia
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Groot (@ashfaqnesar) reported@airtelindia @Airtel_Presence I don't know how much time you guys need to address this issue. I can't use the internet my job is getting impacted.
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Mark Johnson (@MarkJoh63052590) reported@airtelindia is the worst if you're willing to get a new wi-fi connection Never ever go ahead with them. It's been 48 hours since I made the full payment, they still haven't done anything. Now they said they will take 4 days just for just the visit Go ahead with @reliancejio
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vishal patel (@vishu1047) reported@reliancejio @JioCare I dont mind going to consumer court and filing a case for this harassment and torture. After paying money upfront, you are not giving services. Pathetic company and pathetic service. @airtelindia whats your plans for fiber service. Msg me
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Binaca (@BPinto54515) reported@airtelindia you guys suck.. no answers, no resolution Just pass the buck I spoke with an agent a supervisor and his supervisor.still no definite resolution
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Satish Acharya (@satishacharya) reportedDear @airtelindia , first you send an inflated bill for DTH/internet service, when we question it, instead of responding to it, you suspend the service! Is this how you provide service to customers?