Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (11%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Ujjain, Chhindwāra, Shillong, Kurukshetra, Lucknow, Bengaluru, Kolkata, Pune, Chandigarh, Indore, New Delhi, Vadodara, Mumbai, Chennai, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Ujjain
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Shillong
|
Internet | 4 hours ago |
|
Kurukshetra
|
Internet | 6 hours ago |
|
Lucknow
|
Internet | 6 hours ago |
|
Bengaluru
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Varun Bhat. (@VarBosR) reported@143_pushpendra @airtelindia I never thought I'd see "E" again bro. Faaaaaa
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roshan jha (@jha__roshan) reported@airtelindia Even today, nobody has shown up. How many times am I expected to reschedule my work around your service appointment? Absolutely worst service experience. #Airtel #AirtelIndia
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Mahesh (@MaheshPawaar) reported@Akashpawaar @airtelindia @airtelindia provide better service. You're fibre services is trash it was down 2-3 times last month and now it's down since yesterday. You don't even extend the validity of the plan when outage happens from your side.
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Bharti Jain (@BhartiJain326) reported@airtelindia @Airtel_Presence My SIM is detected by the phone and shows Airtel, but it is showing Emergency calls only and cannot register on the network. I tested the SIM in both slots, and another Airtel SIM works normally in the same phone. Please check and help.
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Harsh Agarwal (@Harshhagarwal) reported@airtelindia Never take airtel as your broadband partner, kindly prefer jio as when you buy a 6month plan of airtel. Half of the time, internet is not working and after 10 days daily follows if it starts then after 2 days it again stops. Worst customer service #airtel #broadband
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Kushal Khabiya (@kushalskhabiya) reported@airtelnews No reliable customer care. No WiFi since many days. No person has come to resolve an issue. In your app, no complaint is been taken. Customer support is ai. @airtelindia Shall I get the support or should I buy another connection? @Airtel_Presence SR No. 11039558554
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Kunal Patrawala | Digital Marketer. (@brndbykunal) reported@Airtel_Presence @airtelindia I wanted to reach out to your customer care to discuss the issue but there is no phone number, no email address available for the same. I request a call back to my alternate phone number please and its urgent.
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Lt Gen DP Pandey (@LtGenDPPandey) reported@airtelindia 24 hours have elapsed. Ported mobile number not yet activated. Custumer Care calls take you on a loop. Only option is to go again to service centre. What is the use????
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SSN (@ssnpunekar) reportedGood move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space
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SambhavK (@Sambhavkochar1) reported@airtelindia @Airtel_Presence Unacceptable service delay. Wi-Fi speed has been degraded for >2 days • Ticket ID: 11039480939 (unresolved) • Callback req: Missed(due date was 1st Sep) Zero follow-up despite clear SLA breach. Need an immediate escalation & engineer visit today
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Rakeysh Mahato (@RakeshM73729325) reportedMy broadband is not working from last 2 days and till now no call from engineer @airtelindia
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RGR (@RahulGovindRao) reportedThis is extremely disappointing, especially considering the service quality Airtel is providing. Airtel needs to seriously improve its infrastructure and ensure uninterrupted internet connectivity during power outages. #Airtel @airtelindia @Airtel_Presence @airtelnews
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Aditya 🇮🇳 (@Bieng_Aditya) reportedHey @Airtel_Presence @airtelindia 5G is available in my area, but the signal is extremely weak and inconsistent. It was very good till 5 days ago. I have complaint so many time at your customer care number but there is no resolution provide till now.
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Miranda (@themisschaotic) reported@airtelindia took out the ₹299 plan? Why, Airtel, why? Not everyone can keep up with these ever-increasing recharge prices. At this point, it’s honestly time to consider changing my network provider. Sorry Airtel, but you’re about to lose a loyal customer.
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Ankur //-|| (@ankur_3_2_1) reported@airtelindia because of the manipulation by your customer services i switched to postpaid.Again I switched to prepaid and I am getting very limited choices of monthly recharges while my family have plenty of choices?why are you being so unfair to very trustworthy customer?
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Rashi (@RashiBhandari14) reportedIdk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.
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Abhishek Kochhar (@abhisheKochhar) reported@airtelindia @Airtel_Presence I’ve tried reporting this issue multiple times but you guys are only interested to connect to a human for sales, not for support. International roaming plan activated on a number and it’s not working. It’s been 3 months.
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Gopi Mani Ratnam (@maniratnam_007) reported@airtelindia MF.! If you have any software issue or glitch in app then make it update with developers. Here I’ve done recharge for extra data but data was not activated. You stupid people looting us easily.
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Mersal Arasan (@AbdulKa68493643) reportedAirtel network has been blocked since this morning so people who are unable to use services have rushed to fix it and report what caused it #Airteldown #Airtel @airtelindia #Networkdown
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Abhiram (@Abhiram0708) reported@airtelindia Adei, do you have something to call as customer service? My Wifi is not working since yesterday and your service engineer doesn't pick calls. The ticket assigned to him should have been already resolved by the ETA provided by you.
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Shivkumar Sharma (@SharmaShivkm) reported@airtelindia This is my last attempt by this complaint at this platform. If I will not get any support from you I have no other option to switch any other network @airtelindia @airtelnews
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adad (@Arvind9349) reportedHi, your service request 11039435252 has been assigned to engineer Charpot Harshdkumar (08047613175). He will contact you on 02-Sep-2026 between 05:30 PM - 06:30 PM. To track your request or reschedule appointment as per @airtelindia
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Aditya 🇮🇳 (@Bieng_Aditya) reportedHey @airtelindia @Airtel_Presence 5G is available in my area, but the signal is extremely weak and inconsistent. Please optimize the local network capacity and boost the coverage here , my locations is mishrauliya , Ghazipur city station 233002.
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rohit malik (@highon_420) reported@Airtel_Presence @airtelindia count your days. I’m porting to @JioCare as soon as my current recharge expires. I’ve been an Airtel customer for 6 years, but for the past month your 5G speeds have been absolutely terrible.
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Abhi (@abby9493) reportedNo network on my @airtelindia sim since last 4 days. Went to store, was told it’ll take 12 days since it’s a different circle, stupidity at its peak. @airtelindia
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Berozgar Janta Party(B.J.P.) (@Bhakto_Ka_Abba) reportedDear @airtelindia where is my network from last 1 week 8318166565
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SantoshSRKian (FAN) (@SantoshSRKian) reportedOkay, I’ll provide all the information, but first I’m waiting to see what @airtelindia is actually doing for its customers. Customers deserve answers, proper support, and accountability—not just automated replies. Let’s see how @airtelindia handles this.
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Mazhar (@warsimazhar) reported@airtelindia been on 121 for 11+ minutes just navigating the IVR menu with no human rep option. I need to raise billing dispute for ISD usage, is there a way to talk to support way?
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nameless (@thanish1991) reported@raghav_chadha why don't you take this in the parliament. These @airtelindia guys are looting customer's money even though I have a legitimate time period until expiry
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Akarsh (@dealsandloots) reported@airtelindia whats your customer care email id ?? Why you are charging extra amount in the name of taxes ?? I didnt subscribe or opt for additional channels But im getting text msgs as channel got activated Why u r activating new channels without my consent ???