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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 29: Problems at Airtel India

Airtel India is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Hyderabad, Haridwar, Chhindwāra, Port Blair, Bengaluru, Mumbai, Pune, Bhubaneshwar, Bathinda, Rohtak, Ahmedabad, Indore, Chennai, Guwahati, and Srinagar.

CityProblem TypeReport Time
Hyderabad Wi-fi 7 hours ago
Haridwar Internet 8 hours ago
Chhindwāra Internet 14 hours ago
Chhindwāra Total Blackout 18 hours ago
Chhindwāra Internet 19 hours ago
Port Blair Wi-fi 19 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • ShamsTabrez1974
    SHAMS TABREZ (@ShamsTabrez1974) reported

    @Airtel_Presence @airtelindia I raised a complain about networking issue and my DTH TV is not installed. I received a message Hi, your complaint No. 31-1000014912563 raised for your Airtel Number xxxxxxxxxxx has been closed. If you are dissatisfied with the provided resolution, please contact 198 or appellate to raise an appeal. I can only say that my complain 31-1000014912563 is not resolved and Airtel is closing complain without resolution. Very Unfortunate.

  • arnav_d
    Arnav Das Sharma (@arnav_d) reported

    @Airtel_Presence @airtelindia Pathetic service from Airtel. Company should be ashamed. No WiFi and despite raising a request there has been zero response from Airtel. Horrible.

  • uditjha10
    Er Udit Kumar (@uditjha10) reported

    @airtelindia Dear Airtel team . I am using your Internet at two locations. One of the locations . My WiFi is not working. I have complained on 27th . Internet is not working from 26th . I did troubleshoot but no solution. I contacted airtel agent . They close my tkt with sol .

  • ManjuCloudAI
    Manjunadha Penugonda (@ManjuCloudAI) reported

    @Airtel_Presence @airtelindia Please reopen the service request immediately as you closed without my consent

  • Jayathirtha
    Jay ಜಯತೀರ್ಥ (@Jayathirtha) reported

    @Airtel_Presence This is another #airtel broadband outage within a month of raising the earlier outage. The request# 11036422066 has been assigned to Arun CN. Please request them to provide a permanent fix as this breakdown is happening frequently now. @airtelindia #Bengaluru

  • MangoPerson25
    MangoPerson (@MangoPerson25) reported

    @airtelindia Very frustrating customer service 1. Ported phone from vodafone to Airtel 2 Both parties approve & porting done 3. Vodafone show pending amount after 2 months! 4. There is no way to pay for inactive no 5. Struggle for 1 week to find method of paying an old no 6. Done & Vodafone confirmed lifting lock 7. No still not active after 1 week 8. Online overseas call said go to store after 15 of charging international call😳 9. Store in Ahmedabad said can b done in Mumbai only😳 10 its for a sr citizen who cant go out! 11 Sent email to support Pl advice how to manage now! Chasing from 1 month #BadCustomerSupport

  • onkar_tolbande
    Onkar Tolbande (@onkar_tolbande) reported

    @airtelindia @Airtel_Presence I am not using ur DTH service. Still I am continuously getting ur notifications/reminders. Seems U wrongly attached my phone no. to somebody's account. Pls remove immediately. Also pls explain, how u can attach anybody's number without their consent?

  • pranoybiswas
    Pranoy Biswas (@pranoybiswas) reported

    @airtelindia Never thought I'd say this but Jio Fiber was much more reliable than Airtel wifi.

  • AadityaJn
    Aaditya (@AadityaJn) reported

    Today's Service Request: 11036364039 Please stop making false promises and resolve the issue. @airtelindia @airtel

  • getsibasish
    Sibasish (@getsibasish) reported

    @airtelindia @Airtel_Presence Why internet is down even no information to customer what happened how much time. 6 hr of blackout of internet . Really that too in Bangalore areas. Really Airtel are you working? No broadband and slow mobile net as well.

  • shahid_mir
    shahid mir (@shahid_mir) reported

    Day 3 of trying to fix a ₹200 DTH remote with @Airtel_Presence. 5 supervisors, 5 different lies, engineers with main-character energy, and an area manager who thinks he’s the CEO. At this rate, I’ll PhD in Telecom Mythology before my remote works. @airtelindia @SunilBhartiMitl

  • TosharChaudhary
    Toshar Chaudhary🇮🇳 ਤੋਸ਼ਾਰ ਚੌਧਰੀ (@TosharChaudhary) reported

    @airtelindia my wifi is not working since yesterday. I have raised the request and the resolution time is tomorrow. Please resolved the matter asap as possible.

  • shahid_mir
    shahid mir (@shahid_mir) reported

    @Airtel_Presence “Record not found.” Not the engineer, not the complaint, apparently not even accountability. If the company hasn’t wound up, then someone owes me an answer. @Airtel_Presence @airtelindia

  • AdityaGaggar
    Aditya (@AdityaGaggar) reported

    There is a major Internet outage in Oshiwara, Mumbai area of your fibre services @airtelindia @reliancejio since last night. Any update on the resolution?

  • AnshulT56128327
    Er Anshul Tripathi (@AnshulT56128327) reported

    @airtelindia @Airtel_Presence I have been following with airtel team since morning regarding wifi issue.its a frequent issue.but no one is rectifying the problem.Hi, your service request no. 11036363259 has been assigned to engineer Inderjeet Yadav (08460620257).

  • Aman_Gupta_5
    Aman Gupta (@Aman_Gupta_5) reported

    @airtelindia @Airtel_Presence @airtelnews Your broadband service in Hari Nagar, Tundla is becoming unreliable. Daily morning outages for the last week, and every complaint gets the same response: “Line is down.” Enough excuses. Resolve this permanently, or you’ll lose a customer.

  • philiposejohn
    philiposejohn (@philiposejohn) reported

    @airtelindia , your app sucks and so does your customer service IVR, pathetic, absolutely pathetic!!!

  • annonymousRA
    randomguy___ (@annonymousRA) reported

    @airtelindia Facing repeated wifi LOS issue. Please solve the matter or discontinue my connection.

  • Iamadetard
    Detarded (@Iamadetard) reported

    @anonymousCretur @airtelindia Very bad They did the unlimited router (odu) which is very poor in most areas

  • Anudeepganapur1
    WHY ALWAYS ME 🫠 (@Anudeepganapur1) reported

    @airtelindia is the fastest network in inda which took 5 mins to download a 88 mb app 😭😭.... And I'm tired of complaining... Can anyone suggest me any better network rather than this **** in Hyderabad

  • netrpalqztd
    Netrpal Singh (@netrpalqztd) reported

    @airtelindia @Airtel_Presence To, Airtel Customer Care / Technical Support Subject: Urgent complaint regarding improperly hanging fiber wire – Risk of wire breakage My registered mobile number is 8094445627, and my WiFi ID is 0156524270222_wifi. I have been an Airtel Fiber customer for approximately one year. I have an Airtel Fiber connection installed at my premises, but the fiber wire has not been fixed properly; it is hanging loosely in the street/near my house. This poses a serious risk of the wire getting severed. If the wire breaks, my service will be completely disrupted, causing me significant inconvenience. I have informed the technician about this issue several times, but no one has come to rectify it so far. Therefore, I earnestly request you to forward this complaint to the concerned technician and have the wire secured and fixed as soon as possible to prevent any issues. Please prioritize this matter and ensure a speedy resolution. Thank you. Customer Details: - Mobile Number: 8094445627 - WiFi ID: 0156524270222_wifi - Service: Airtel Fiber

  • AnshulT56128327
    Er Anshul Tripathi (@AnshulT56128327) reported

    @airtelindia @Airtel_Presence No one has called not issue has been resolved.

  • bramlalar
    The Good Vibes (@bramlalar) reported

    @airtelindia @DoT_India 1. airtel network in Panvel area since last 3 days very poor. 2. Why before every call prerecorded message??? #emergency caller have to wait for call to listen ur calls

  • hemant1782
    Hemant Agrawal (@hemant1782) reported

    @airtelindia again my wifi is not working, Disgusting service.

  • Swfx_WaifuReal
    sweetie fox (@Swfx_WaifuReal) reported

    @anonymousCretur @airtelindia Same Problem, also 🤬

  • shyamsunderbk
    Shyam (@shyamsunderbk) reported

    @airtelindia Is airtel customer service available or just numbers displayed just to listen automated voice message ❓

  • ErAnikett
    Aniket Singh (@ErAnikett) reported

    @airtelindia @Airtel_Presence I request an immediate resolution and a proper explanation for this poor service experience. Please restore my Airtel Fiber connection without any further delay and ensure such negligence is not repeated. I expect prompt action.

  • echoesofks
    KS (@echoesofks) reported

    @Airtel_Presence @airtelindia @Airtel_Presence when will you some the Internet issues?

  • CougarHunterPro
    ब्राह्मण (@CougarHunterPro) reported

    @JioCare I request all of you guys not to buy jio fiber, instead go for @airtelindia Worst service from Jio.

  • Sanjeevpandeyji
    Sanjeev Pandey (@Sanjeevpandeyji) reported

    Really disappointed with the support from @airtelindia @Airtel_Payment and @OfficialDMRC. Rs 500 was deducted while recharging my Airtel NCMC card via the Thanks App, but the balance was never credited. There's no refund. My complaints keep getting closed without resolution.