Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Bengaluru, Meerut, Chennai, Chhindwāra, Pune, Kharar, Kolkata, Seven Pagodas, Hyderabad, Delhi, Alwar, Guwahati, Bhubaneshwar, Cochin, and Thiruvananthapuram.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 1 hour ago |
|
Meerut
|
Internet | 4 hours ago |
|
Chennai
|
Internet | 6 hours ago |
|
Chhindwāra
|
Wi-fi | 6 hours ago |
|
Pune
|
Internet | 7 hours ago |
|
Chennai
|
Phone | 8 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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RK (@trkbins) reportedPoor Broadband WIFI services by @airtelindia in Madipakkam Chennai.REQUEST ID 11039460495..2 days airtel wifi is dead no one is attending.
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SSN (@ssnpunekar) reportedGood move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space
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Barmavath Ganesh Naik (@NaikBarmavath) reported"Hey @Airtel_Presence @airtelindia, I sent a DM a week ago regarding an emergency SIM issue as requested by your team, but I’ve been met with total radio silence. My mobile services have been completely cut off due to an agent's data entry error, leaving me stranded. Please check
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Harsh Agarwal (@Harshhagarwal) reported@airtelindia Never take airtel as your broadband partner, kindly prefer jio as when you buy a 6month plan of airtel. Half of the time, internet is not working and after 10 days daily follows if it starts then after 2 days it again stops. Worst customer service #airtel #broadband
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Rajshekar (@IamRockshaker) reported@airtelindia airtel network is horrible here in Jamshedpur. I have taken 3 sim cards, dth connection with internet recently. The network is horrible and i am unable to connect with internet due to poor signal. Kindly correct ASAP else I need to close all connections and switch.
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Rohit Jain (@rohit_weets) reported@RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back
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vikram mishra (@vikram00797) reported@reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain
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susanta mishra (@mishra_susant) reported@LtGenDPPandey @airtelindia Absence of regulators(Nearly defunct ) and monopoly situations in choosing operators(Jio n Airtel) have left customers begging for service and value!!
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Kuldeep Sharma (@KarmaSutraKS) reported@Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia
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Aadit (@aaditkar) reported@143_pushpendra @airtelindia Restrict the network to 4G and 5G only. Many times I've noticed it connects to a 2G network even if 4G is available.
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Mohan Vishwakarma (@Mohan_up52) reported@airtelindia I contacted customer support multiple times but got no resolution. I accidentally recharged the wrong Airtel number with ₹348 today at 7:54 AM. It shows “In Progress”. I need cancellation & refund to my BHIM UPI, NOT transfer. Please escalate.
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Prashant Harith (@prashant_harith) reported@airtelindia @OfficialDMRC Airtel Customer care people saying that 800 balance has been put on hold for security deposit. Is it the rule DMRC. Please don't turn blind eye on your card partner
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ᴮᴱsg⁷💜🧈🏖️ (@Trivia_Is_MyJam) reported@airtelindia your customer service is the worst! I had applied for a duplicate sim as my current sim has suddenly stopped working and the local airtel office says I need to apply for it from the region/state where the sim belongs. When searched on internet, I found no such rule.
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SantoshSRKian (FAN) (@SantoshSRKian) reportedOkay, I’ll provide all the information, but first I’m waiting to see what @airtelindia is actually doing for its customers. Customers deserve answers, proper support, and accountability—not just automated replies. Let’s see how @airtelindia handles this.
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KANEKI (@AshharFahad) reported@airtelindia Your broadband is unreliable—Wi-Fi keeps dropping and now the router won’t even turn on. I’m repeatedly told to “wait,” while the technician says, “I wasn’t assigned this, I’ll help tomorrow.” My work is piling up. Stop the excuses. Escalate and FIX this NOW. #Airtel
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Professor (@Professor___123) reported@airtelindia my family in jammu and kashmir is not getting any internet connection please help
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Berozgar Janta Party(B.J.P.) (@Bhakto_Ka_Abba) reportedDear @airtelindia where is my network from last 1 week 8318166565
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Vishal Rastogi (@CreativeBloke) reportedPathetic service from @airtelindia continues. Constant broadband failures, zero reliability, and now a complete outage since 1st Sept with absolutely no update. If you’re facing the same mess, speak up. #airteloutage @Airtel_Presence
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Balvant singh (@balvantkunal) reportedI am no longer satisfied with this service. Therefore, please disconnect/terminate my Airtel Black connection and provide me with written confirmation once the connection has been closed. @airtelindia
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Gopi Mani Ratnam (@maniratnam_007) reported@airtelindia MF.! If you have any software issue or glitch in app then make it update with developers. Here I’ve done recharge for extra data but data was not activated. You stupid people looting us easily.
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Aidy🇮🇳 (@ItsAdityakr) reported@airtelindia it’s been four months now, but my concern with respect to Airtel is not resolved. Could you please assign someone on priority who can help me with the uninstall ation of Airtel internet from my home or should I throw the box on the road?
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vinay singh (@Vinltst) reported@airtelindia my sim is not working and I'm not getting any support from any of your outlets.
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LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported@airtelindia Final reminder to @airtelnews @Airtel_Presence: Refund my ₹500 immediately. I paid for Airtel DTH/Airtel Black connection under Request ID TTBR8U7A54 / NTBR8U7A54, but the service was never installed/activated and the order was cancelled. I have already shared proof
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Sunny Deepak Punwani (@PunwaniDeepak) reported@airtelindia Not getting any signal.
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Anil (@ananil111) reported@Airtel_Presence Still no refund or validity credit given to me... Really very pathetic customer support service from @airtelindia
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roshan jha (@jha__roshan) reported@airtelindia @airtelindia Not only has your service team failed to show up despite repeatedly rescheduling my Wi-Fi appointment, but there is absolutely no response to my complaint on Twitter either. This is not the level of service expected from Airtel.
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Rahul Gadage (@RJGadage) reported@Airtel_Presence Airtel Wi-Fi Referral Scam? 🚨 Booked via referral link, but an Airtel engineer asked me to cancel and rebook through his own link. I lost my referral benefit. Why is this happening? @airtelindia Please investigate!
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anthrax (@saiesh44) reported@airtelindia What is the issue with your app ? I am trying to renew my wifi plan, it is just not going through.
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Sayyed Mohseen (@Sdmohseen) reported@airtelindia the service in Parbhani has deteriorated badly. Please fix the network issue urgently and provide a permanent solution. Otherwise, there is no reason for us to continue with Airtel. 3/3
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Leo (@Bharat_To_India) reported@airtelindia @Airtel_Presence In Lucknow city your Wi-Fi is normally down for at least a week every month, please stop troubling the customers, or we would stop paying the bills with ample proof of job availability of services