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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 23% Wi-fi (23%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chennai, New Delhi, Raebareli, Jabalpur, Pune, Delhi, Ahmedabad, Jaipur, Hyderabad, Tiruchirappalli, Nagpur, Mumbai, Bengaluru, Dimāpur, and Chhindwāra.

CityProblem TypeReport Time
Chennai Wi-fi 9 minutes ago
New Delhi Wi-fi 20 minutes ago
Raebareli Wi-fi 40 minutes ago
Jabalpur Internet 51 minutes ago
Pune Internet 2 hours ago
Delhi Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • FUNTOOSH2009
    FUNTOOSH (@FUNTOOSH2009) reported

    Avoid buying @airtelindia services , be it broadband or sim network services . Both are worse . Poorest network

  • Phani19
    Sai Phaninder (@Phani19) reported

    @airtelindia 3.5 days without internet and counting. Raised a complaint, called customer service - no resolution. Technician was supposed to visit and he never showed up. Unacceptable for a paid service. #Airtel #CustomerService #networkoutage

  • kshvsngh39
    keshav singh (@kshvsngh39) reported

    @airtelindia Dear Airtel your service is down in my area since 24 Hours, issue not resolved. Kindly look into this. service request 11032902596

  • haryanvisarcasm
    Gurmeet (@haryanvisarcasm) reported

    Talk about a great first impression! 🙃 Tried porting my number to @airtelindia postpaid, and was promised SIM delivery today. Spoiler: No one came. If this is how you treat potential new customers, I dread to think what happens after joining. @Airtel_Presence fix this.

  • swarajksahoo
    swaraj sahoo (@swarajksahoo) reported

    There is no or very poor @airtelindia network in my area. I had logged a complaint but @airtelindia closed the ticket without fixing the issue did not even contact me to check if the issue is resolved. This is how @airtelindia works these days

  • anshrbhagat
    Ansh (@anshrbhagat) reported

    I am still waiting for your response. Internet box is broken near electric poll send your technical support ASAP address: wazirabad village street no 1 shivaji chowk near sisodiya properties #7838580327 @airtelindia @Airtel_presence

  • akankshyarath
    AKANKSHYA RATH (@akankshyarath) reported

    It’s again @airtelindia @Airtel_Presence that is promising that we can avail OTT but unable to do so. It has been happening with me since a long time now. Need a fast resolution on this

  • pradeep1s
    Pradeep Singh (@pradeep1s) reported

    .@airtelindia @airtelcustomer My DTH re-installation request is pending for two days. Neither technicians are responsive nor your customer care people are addressing the issue.

  • saigirishreddy
    SAI GIRISH REDDY (@saigirishreddy) reported

    @airtelindia Sent 150+ emails to Airtel for an emergency issue. No response, no human support—only AI bots. This customer experience is unacceptable.

  • imSethuMadhavan
    Sethu Madhavan (@imSethuMadhavan) reported

    @airtelindia, @Airtel_Presence Looks like Airtel no longer cares to resolve issues even after bringing to attention multiple times. Surprised that no one even bothers to give a call either to check or update. The IVR system just goes on loop. Chatbot is useless.

  • shahids09246279
    shahid shaikh (@shahids09246279) reported

    @Airtel_Staff I'm requesting a Wi-Fi waiver due to prolonged service issues and no response from your team. Raised complaints & called back many times with no proper resolution. This is my annual plan and I haven't taken any waiver this year. Please @airtelindia @Airtel_Presence

  • ramavaikunta
    M.RAMA RAO (@ramavaikunta) reported

    @airtelindia @Airtel_Presence @bhartiairtelfdn When there exists every day no internet connection especially in morning hours why should a customer in Vidyanagara , Hubballi 580031 area should renew by advance payment

  • Ajit91011199
    Ajit Sutradhar (@Ajit91011199) reported

    @sonali0_ @JioCare You r going to suffer a lot in @airtelindia because I had raised network related issue in my both postpaid Airtel numbers in my home location but they simply kept on closing my complaints in every 10-12 days without resolution and again I had to raise new complaint.

  • kyunall
    Kunal Singh (@kyunall) reported

    They say building is not on our map/servers and everyday a new engineer is assigned and they keep saying same thing- I just want my refund now cuz I’m done but wait here’s the best part - customer care no doesn’t exist and the chat bot is **** af @airtelindia

  • SriRajAadhya
    Srirajaadhya (@SriRajAadhya) reported

    @airtelindia Why are customers being given contradictory information? Is this a lack of coordination between your field team and customer support, or are customers being misled?

  • SHWETANSHVISHU
    AKHAND_PRATAP (@SHWETANSHVISHU) reported

    @airtelindia @Airtel_Presence Despite having an unlimited data plan, my internet stops working after a mere 2GB. I am extremely frustrated with this pathetic service. Please look into this urgently and have a senior executive call me!

  • Nitin07779
    Nitin Singh (@Nitin07779) reported

    @Airtel_Presence Same scripted reply every time, but no resolution. Months of complaints, poor postpaid coverage, and frequent Wi-Fi disconnections in Sector 137, Noida. Please share a resolution timeline, not another assurance. SR: 11032925843 @airtelindia @GopalVittal

  • Irvindersingh
    Irvinder Singh (@Irvindersingh) reported

    @airtelindia requested IPTV connection via ur app. The payment link never worked. So visited ur store in West Delhi, raised request, paid booking/advance charges. Was told that executive wuld visit next day between 11-1..No one turned up, now going to be 48 hrs.Still call awaited

  • Sk67373102
    Sk (@Sk67373102) reported

    @airtelindia @airtelnews @Airtel_Presence Service very poor . Unable to open any apps .

  • bonidutta01
    Anirban Dutta (@bonidutta01) reported

    @NOTAYU_X @airtelindia @Airtel_Presence Same problem

  • kaiskazi
    Kais Kazi (@kaiskazi) reported

    @airtelindia extremely shameful service provider, had a lot of unresolved issues earlier and now today we have a new issue which is unresolved as usual... service down since morning and it's impact my job as do WFH

  • saigirishreddy
    SAI GIRISH REDDY (@saigirishreddy) reported

    The biggest issue is the complete lack of access to a human customer care executive. Customers are trapped in endless AI bot conversations while urgent issues remain unresolved. When customers pay for services, they deserve real support when something goes wrong. @airtelindia

  • am_i_anup
    AnuP MaHapatrA🇮🇳 (@am_i_anup) reported

    What Happened To @airtelindia I Paid For 5g Pack, And It's Continuously Slow Network Last few Days, showing 4g Network, Then Why I paid for 5g.

  • peekaye07
    pradeep (@peekaye07) reported

    @airtelindia daily message of improving network in serilingampali hyderabad received from Airtel. Reality is that websites don't load, UPI doesn't work, songs stop playing. PATHETIC SPEED

  • premsainip
    Prem Singh (@premsainip) reported

    @airtelindia Millions of people use phones that do not support the internet. For them, recharges should be cheaper; the current ₹200 plan should cost ₹50 per month. Thank you

  • happytwitt92
    Sumit Kumar (@happytwitt92) reported

    @airtelindia my wifi connection is down since sunday evening , no action has been taken so far to fix the issue . I am tired calling the so called "dedicated team" .

  • HeyParth2
    Good Governance Jokes 🇮🇳🇦🇪🇬🇧🇺🇸 (@HeyParth2) reported

    @airtelindia @Airtel_Presence If it’s going to take 24 hours to resolve these service disruptions then you should refund 24 hours of my costs as well - Airtel Black is a joke!

  • safe_earth0
    Vishal (@safe_earth0) reported

    So far no response from @reliancejio, very pathetic service. Truly disappointed. I made 6 months recharge so once it finishes I'm planning to switch to @airtelindia .

  • DattaKrish73273
    Krishan Datta (@DattaKrish73273) reported

    I just want to say @airtelindia.. what is my fault I am paying for unlimited 5g .. But I am not able to enjoy it from my room . For internet I have to come on the road .. too poor service

  • AnuragReports
    Anurag Bhuvi Pandey (@AnuragReports) reported

    Worst in the business @airtelindia I’m watching Switzerland vs Bosnia football World Cup match and suddenly Airtel WiFi is down from last 20 minutes. In India businesses want service money like 1st world but they provide services like 5th world. #Switzerland #Bosnia