Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (21%)
- Phone (11%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chennai, Guwahati, Chhindwāra, Bengaluru, Varanasi, Ahmedabad, New Delhi, Delhi, Hyderabad, Indore, Pune, Karnāl, Kolkata, Bhubaneshwar, and Roorkee.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 47 minutes ago |
|
Guwahati
|
Internet | 3 hours ago |
|
Chhindwāra
|
Wi-fi | 8 hours ago |
|
Bengaluru
|
Total Blackout | 10 hours ago |
|
Chennai
|
Phone | 11 hours ago |
|
Varanasi
|
Internet | 13 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Pankaj Katkar (@Pankaj0Katkar) reported@airtelindia This is the 3rd time in the last 2 weeks that the internet has been down for more than 24 hours. Completely unacceptable. We deserve better service.😡
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Srujan Seetharam 🇮🇳 (@SeetharamSrujan) reportedOver 24 hours without @airtelindia Wi-Fi, and customer support keeps pushing restoration to 5 PM with no proper response or accountability. This is unacceptable. I'm switching to @JioCare . Please collect your Airtel Wi-Fi router. Customers deserve better service. #AirtelDown
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Neel (@NRamaiya) reported@Airtel_Presence WiFi relocation on 22 Jul. Days of follow-ups, a supervisor assured resolution today, only to be told fibre not available at my new address. Yet your agents are asking me to buy a new connection for the same flat/society instead of relocating y? @airtelindia
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cemisri (@ash1praj2) reported@airtelindia reference number 11036581640. Unresolved since Thursday. Promises resolution byb31 jul. Today is 2nd August. No response till date, no calls, no emails. Pathetic service. Bangalore area
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Ankit (@ankitkawatra11) reported@airtelindia @Airtel_Presence Worst customer support! The AI on 121 can't even understand basic queries. Our Airtel number ending with 12006 has stopped working and the Airtel Store is forcing us to convert to postpaid to restore it. Unacceptable. Please resolve this immediately
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Ankeet (@PrdctGuy) reported@airtelindia @Airtel_Presence it’s been 3 days, already spent 2 hours on call waiting and speaking to call enter and another 2 hours with installation agent. However the person refuses to install. May be as I’m existing black customer and company has no interest serving exusting
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Shubham Singh🌻 (@ShubhmSingh_777) reported@airtelindia what's going on? My internet suddenly stopped working. Even though I'm getting full 5G network,the speed is only 50–60 KB/s. Everyone else's internet at my home is working fine, but mine isn't. I also tried calling customer care, but there was no response. #airtel
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Tejas Mahajan. (@tejastwito) reportedAirtel wifi is doing literally WORST in this sector... Every Saturday Sunday wifi issue... No Internet.. I must suggest do not buy there service. @airtelindia @Airtel_Presence
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Shashi Kant Ojha (@skojha1027) reported@Airtel_Presence @airtelindia still no update on this. Better to change wifi & postpaid connection provider. Airtel doesn't care about customer. Retaining customer is not Airtel priority
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Vivek Sindal🇮🇳 (@sindal_vivek) reported@airtelindia No wifi, unable to connect customer support , AI Chat unable to solve query. Please guide how should I explain my grievances enough of pathetic service wifi getting disconnected in every 15 days, is this the kind of service ? Where I'm in able to reach for support?
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Kiran Chourad (@KiranChourad) reportedMy grandmother's Airtel SIM has suddenly been barred. She is elderly and doesn't understand the process, and visiting an Airtel store is difficult for her. Could you please help resolve this issue or guide us on the quickest way to reactivate the SIM? @airtelindia #Airtel
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abhishek (@abhisheks234) reportedThis is a loophole because, in a family pack, not everyone’s recharge expires on the same day. Airtel doesn’t compensate for the remaining prepaid balance either, which is unfair. @airtelindia @bhartiairtelfdn @reliancejio will you help on this
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Pavan Kumar (@pavank04) reportedNearly 2 months and STILL no resolution from @airtelindia. I haven’t received a single follow-up call. Every time I call CC, they “promise” a callback in 24hrs just to escape. I never get one, and have to repeat my whole story next time. Garbage service! @Airtel_Presence
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VineySharma (@vineysh) reported@airtelnews I have placed a cancellation request on 8th May'26 and was promised a call back stating tools not working and no call back yet. Since 2months you are sending me bills but have not cancelled the services. cx care number is also not reachable. It's a total scam. @airtelindia
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AM PM (@Chatterbox_AMPM) reported@Airtel_Presence @airtelindia I even reached out to Airtel Cares via DM, shared all the details, and still haven't received any response. This level of service is unacceptable. Please resolve this issue immediately. #Airtel #AirtelXstream
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Dilip Ray 🇮🇳 (@dilipray) reported@MyIndusIndBank @rajivanand I was unable to contact 1860 267 7777 from my prepaid account with @airtelindia. I migrated to a postpaid account and attempted to reach customer support but was directed to voicemail. There has been no further progress.
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Vishal (@ya9369225) reportedWrote a Tweet to Airtel support for reply or that tweet to dm the Airtel number details. I have done as directed to me but still there's no response in the profile the tweet it's been 9-10 hours of my DM Airtel support. @Airtel_Presence @airtelindia
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Bhagirath Upadhyaya (@bhagirath7049) reported@airtelindia @Airtel_Presence extremely upset with 018122619648_wifi services & repeated requests to fix has fallen on deaf ears with lame excuse to “Fix in 4 hours” given everytime makes me think of switching over to other available services.
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Janvi (@Jaanviben) reported@Airtel_Presence My internet is switched off since 40 days and None of your people has responded yet. @airtelindia THIS IS THE WORST SERVICE. Pathetic it has to be not even your customer support executives are helping us out.
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Ramesh Bhakar (@Ramesh_bhakar_) reported@airtelindia My airte number outgoing call is barred from you please activate it soon . I'm in India please solve my issue soon
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Neelang Dave (@neelang_dave) reported@Sharanyashettyy @airtelindia Poor service
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रोहित शर्मा (@srsharmajj) reportedhello @airtelnews @airtelindia what the useless and bullying service every time to your user's. 😬😬😡😡😡
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Nirmal Ilangovan (@nirmaldreams) reported@airtelindia @Airtel_Presence SR # 11036252801 Immediate Disconnection Request – Worst Service Experience in 15 Years Hi Team & CEO, I am writing this with extreme frustration and disappointment. I have been a loyal Airtel broadband customer for the past 15 years 1/n
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ROHTASH TALAN (@TalanRohtash) reported"Unlimited 5G" is a complete joke, and calling 198 just traps you in an endless loop with an AI bot that solves nothing. Absolute trash customer service @airtelindia. Fix your network or give us real human support! 😡📱 #5GNotWorking #BadService #CustomerCareFail
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Rajneesh Malviya (@rajneeshmalviya) reported@airtelindia my net is down since yesterday. The first complaint was lodged at 9.49am yesterday, was assured that tech will visit between 12-1. Next call at 12.45, assured resolution in next 3 hrs. Another call at 5. Assured resolution in next 3 hrs. Was told that 24/7 help a lbs
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Rahul Jain (@jainrahul89) reported@airtelindia @Airtel_Presence Please resolve the Service Request via Reference No. 31-1000015356504 ASAP. No Network in Phone.
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Ankit (@ankitkawatra11) reported@airtelindia @Airtel_Presence I have already shared all the requested details via DM, but there has been no update so far. This delay is disappointing. Please arrange a callback on my number ending with 19193 and resolve the issue at the earliest.
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Mohammad Azhar (@najarazhar) reported@airtelindia am writing to formally escalate a critical service disruption that has now entered its 4th consecutive day. Your support team has been unable to identify the root cause or provide an estimated time of resolution.This complete lack of clarity and support is unacceptab
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ruchika (@ruchika1988) reported@airtelindia @Airtel_Presence Extremely disappointed with Airtel. Raised broadband shifting request on 21 Jul. Engineer visited on 22 Jul, confirmed damaged lines and promised a fix in 2 days. Since then, no response. Being billed for no service despite daily complaints. #Airtel
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Pravesh choudhary (@pravesh0903) reported@ted1702 @Airtel_Presence @airtelindia True that, they dont provide service just hold money. Atleast in my case.