Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 15: Problems at Airtel India
Airtel India is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Shillong, Delhi, Jaipur, Chennai, Bharūch, New Delhi, Chhindwāra, Bengaluru, Chandigarh, Pune, Mumbai, Allahābād, Noida, Meerut, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Shillong
|
Internet | 46 minutes ago |
|
Delhi
|
Internet | 1 hour ago |
|
Jaipur
|
Wi-fi | 3 hours ago |
|
Chennai
|
Internet | 3 hours ago |
|
Jaipur
|
Wi-fi | 4 hours ago |
|
Bharūch
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Shyam Kulkarni (@Shyamk128) reportedHey @airtelindia @Airtel_Presence @airtelnews I have closed my Airtel black connection last month, My IPTV and router both are picked up by you and still in my Airtel thanks app under my service IPTV showing as suspended, may I know the reason why it's still showing?
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Ricko (@Saptorshimukhe1) reported@airtelindia Unfortunately, I am still unable to set my desired Hello Tunes as a postpaid user, despite having contacted customer service. They were unable to assist me with this issue. I find this unacceptable given the cost of the service.
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Biharisiyasat (@Biharisiyasat) reported70 complaints registered with @airtelindia @Airtel_Presence but zero resolution! Me & 20 of my colleagues are completely fed up with this pathetic network & internet connectivity. Patience has crossed its limit. Decided to port out all our SIMs together.#AirtelDown #NetworkIssue
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Airtel Payments Bank (@airtelbank) reported@Rajdip27 @airtelindia @Rajdip27 As per our telephonic conversation, sorry for the hassle you went through. Please be informed that the number 96xxxxxx00 you shared is already closed. Further, please be informed that due to some technical issues, UPI registration is disabled. Our team is
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sadanand (@sadanan50531755) reported@airtelindia So sad..no any further action against or given update after raised complaint by airtel service
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Syed Mohammed Ali (@SyedMoh16047221) reportedEven after sending DMs and complaint details, there is still no proper reply or technician update from the Airtel team. If the issue cannot be resolved immediately, then at least provide a full bill waiver for this month. @airtelindia @Airtel_Presence
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rajneesh (@rajnish100000) reportedI want to port. Out my @airtelindia @Airtel_Presence Postpaid connection to @ViCustomerCare help me out
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Anshuman Dogra (@AnshumanDogra_) reportedHow does an International Roaming pack activate when the SIM wasn’t even in the phone? This feels less like customer service and more like forced looting. Confirmed no renewal, took precautions, yet billed anyway. @airtelindia @Airtel_Presence – please explain and reverse this.
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mahendra agrawal (@mahendra124578) reported@airtelindia Sir I have complaint reg. billing of my past air wifi and present wifi for one billing and regular follow up but no solution provide me by team yet today I also called to care and ask them that if there is no solution then close my airtel wifi, team says no problem
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Satyajit rath (@Satya0296) reportedApplied for Airtel Wi-Fi connection and paid ₹1500 in cash. After 3 days, the technician informed me that service feasibility is not available at my location and the request was cancelled. Request ID: 21-168181693102 Kindly process my refund at the earliest. @airtelindia
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Airtel Payments Bank (@airtelbank) reported@Rajdip27 @airtelindia already working on it. Furthermore, we would like to inform you that for credit card verification, please contact your credit card service provider. We would request you to please refer to our (Direct Message) DM for further assistance. Thank you. -
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Prasanth Kodali (@prasanth_kodali) reportedThat other number was not the first one in my list either; there is no logical reason for it to be auto selected. I want reversal of the data pack which I cant use any more. Its a pathetic experience calling customer care as well @airtelindia @Airtel_Presence
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Devesh Kulshreshtha (@DeveshKuls47696) reported@airtelindia @TRAI does it take 3 days to tranfer 1 wifi connection intercity? The network is inconsistant and we get it intermittently but u charge us full for lack on your part. Pls get it done asap or i will port to @reliancejio
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Jyom (@Jyotiradit85974) reported@Airtel_Presence So that you will ghost again? Resolve the issue here itself @airtelindia
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SUSHIL MEENA (सुशील मीणा ) (@sushilchanwada) reported@airtelindia dear Airtel how many days you will take to shift to my connection, would you deduct the bill amount for the delay days. I am raising query/calling for a week to solve the issue but…. no solution to fix the connection whit in one hour or stop my service at 2 pm.
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Sanjeet Mahato🇮🇳 (@M_Sanjeet_) reported@Airtel_Presence @airtelindia ...Based on this experience, I would not recommend Airtel AirFibre to anyone who works from home. I am now planning to cancel the connection and switch to a local provider who can at least provide timely updates and support.
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Rahul Gupta (@RahulGupta8486) reported@Airtel_Presence @airtelindia What kind of service are u giving to your customer. Its been 4,5 days my internet and my tv channels have gone but till now nothing u all have done. If u cant provide the service then just say so ... Then i can throw the wifi.
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Jitendra Kumar Swami (@Jitendr63429834) reported@airtelindia who will pay for my data which is not used view your poor service
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Prateek Agarwal (@prateek29811) reported@airtelindia @Airtel_Presence 2 days have passed since the Airtel broadband is not working, how long does it take to repair broadband fault. Poor service.
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Shubh (@MillySays_) reported@airtelbank @airtelindia I hold an account with Airtel Payments Bank. My account was blocked several days ago. I visited the Airtel office multiple times, but my issue was not addressed. What kind of service is this ?
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Jain Sahab Dilli Waale (@Chandan31710366) reported@Airtel_Presence @airtelindia Yesterday 2 pm, i lodged the service complaint but even today there is no resolution, the assigned service engineer number is switched off since morning Please disconnect my WIFI, i am switching to JIO
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Rishii Sharma (@Hrishi8474) reported@Airtel_Presence I have not received even a single reach out from u guys except those stone aged automated empathy messeges in DMs. I even went to nearest airtel store but still my number is not active. R u planning this issue to be resolved this year? Pathetic customer service @airtelindia ?
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वृद्धि जेटली (@VridhiJaitly) reportedHey @Airtel_Presence @airtelindia, I need urgent help. I’ve been trying to unsubscribe from Airtel Xstream for months, but the charges keep appearing on my bill. Also, the customer care number is unreachable. Please stop these unauthorized charges and help me cancel this ASAP!
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HRITIK RAUSHAN SINGH (@hritikraushansi) reportedHello airtel india airtel fiber is bad but there is no solution till now I have called many times but there is no response, you are trying to solve it.@airtelindia
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Ganesh V (@ganesh_viyer) reported@airtelindia @Airtel_Presence @airtelnews My request about wifi not working is pending for last 3 days. Spoke to engineer who confirmed to visit today morning, not turned up or reachable. I need it sorted today or a refund for not getting internet service.
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Anmol Bhatia (@anmol_bhatia90) reported@airtelindia @Airtel_Presence : Opted for One Airtel plan. DTH is supposed to be installed. Assigned engineer not picking up the phone. Called numerous times. Please help ASAP
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Sohini Ganguli (@SohiniGanguli) reported@airtelindia how many days will It take to resolve the network isssue ?
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Cуяιℓ є∂ωαя∂ (@CyrilEdward) reported1000s stranded @airtelindia @TRAI @ndtv Airtel provides worst services in name of unlimited data usage and no proper network also in 611111. When informed they told me 4 hrs but so many people affected. It’s been 3 days now.
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Sanjeet Mahato🇮🇳 (@M_Sanjeet_) reported@Airtel_Presence @airtelindia and keeps saying customer service is unavailable. I also contacted the person who helped with the installation but he has no update. I work from home and this outage has completely disrupted my work since morning. Without any update or timeline, I am unable to inform my company.
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Avanish Kumar (@Avanish3218) reported@airtelindia @Airtel_Presence @TRAI Dear Airtel, I am your customer and I am receiving too many promotional calls and SMS. Please share a simple process or activate DND on my Airtel number so that these unwanted calls can stop. #Airtel #DND