Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (22%)
- Total Blackout (11%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Muzaffarnagar, Hyderabad, Chhindwāra, Chennai, Pune, Jaipur, Arang, Mumbai, Guwahati, Bengaluru, Delhi, Kolkata, Raipur, Roorkee, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Muzaffarnagar
|
Internet | 36 minutes ago |
|
Hyderabad
|
Wi-fi | 59 minutes ago |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Chennai
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Pune
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Saroj Kumar Devta (@SRK48013665) reported@SishirKumar16 @airtelindia They'll never sort that out. Only message us sir, apology sir, inconvenience regretted sir and so on
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Akarsh (@dealsandloots) reported@airtelindia whats your customer care email id ?? Why you are charging extra amount in the name of taxes ?? I didnt subscribe or opt for additional channels But im getting text msgs as channel got activated Why u r activating new channels without my consent ???
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Mohit Navandar (@CseMohit) reported@airtelindia @AdobeExpress @airtelindia WiFi is not working. Not able to create a service request from Airtel app, it says failed to create a service request. Called your customer care number, it says can't connect to customer support team, try again 02035098590 wifi I'm reachable at 8669068878.
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Rajat (@therajatbishnoi) reportedHi @airtelindia there is an issue with my wifi its been more than 6 hrs internet not working..please can you check mobile number : +91 86991 63294
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AnuP MaHapatrA🇮🇳 (@am_i_anup) reportedWhat happened to Airtel 5g Too Bad. Slow internet. @airtelindia
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anthrax (@saiesh44) reported@airtelindia What is the issue with your app ? I am trying to renew my wifi plan, it is just not going through.
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Pritish Kumar Agarwal (@iPKAgarwal) reported@airtelindia @Airtel_Presence My complaint number 11039244389. Still no resolution. Some random person visited the home without any intimation and absolutely no solution.
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ᴮᴱsg⁷💜🧈🏖️ (@Trivia_Is_MyJam) reported@airtelindia your customer service is the worst! I had applied for a duplicate sim as my current sim has suddenly stopped working and the local airtel office says I need to apply for it from the region/state where the sim belongs. When searched on internet, I found no such rule.
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MahanteshBK (@msk006565) reported@airtelindia I need some quick resolution and I can’t afford this messier service.
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Saffron Chargers (@SaffronChargers) reportedI shifted to a new house and requested Airtel to relocate my WiFi connection. Instead, Airtel is telling me to remove the router myself and bring it to them - even though it is installed at a considerable height. I’m currently out of the city and only my mother is at home. I’m not a technician. How am I supposed to safely remove it? And when I asked Airtel to send their team, their response was: “We won’t do it. You can cancel the connection.” Here’s the shocking part: when I got the connection, Airtel told me that shifting the connection would be THEIR responsibility. Promise the service while taking the customer, then refuse to provide it when the customer actually needs it. This is what Airtel customer service has come down to. @airtelindia - is this your idea of customer service?
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Akshem Malik (@ak_is_here) reportedThe latest promised resolution time was today by 1:41 PM. It is now well past that deadline, and there is still no resolution. @airtelindia, this is not the service I expect after paying for a premium internet connection.
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Ankur //-|| (@ankur_3_2_1) reported@airtelindia because of the manipulation by your customer services i switched to postpaid.Again I switched to prepaid and I am getting very limited choices of monthly recharges while my family have plenty of choices?why are you being so unfair to very trustworthy customer?
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Pritish Kumar Agarwal (@iPKAgarwal) reported@airtelindia @Airtel_Presence This complaint was raised on 11th August. Spoke to Supervisor Sahil Sharma today and apparently there is no one senior at the customer service team above him. Not sure what to do. Happy to disconnect and port out. But that’s not being allowed either. Paying charges all month.
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Rashi (@RashiBhandari14) reportedIdk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.
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Vishnu Vijay (@vishnuv94) reported@airtelindia @airtel_presence Still awaiting a response after 3 hours. I have no working channel to raise this complaint. Please address this urgently as it is affecting our work.
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Vikash Shah (@vikash_shah) reported@airtelindia @Airtel_Presence have called multiple times to unbundle my Airtel one plan and was keep on hold for 25 minutes by your customer care. It has one horrible experience for one simple request. Account id 10101022258442. Have been following on these for 5 days now
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Abhiram (@Abhiram0708) reported@airtelindia Adei, do you have something to call as customer service? My Wifi is not working since yesterday and your service engineer doesn't pick calls. The ticket assigned to him should have been already resolved by the ETA provided by you.
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ಚಂದ್ರಶೇಖರ 👷♂️🏗️ (@crazytheodolite) reported@Airtel_Presence seems to be very busy sending invoices to customer for the services they don't intend to provide. Particularly to the newly coined "SlowLane" 5G service and always out Super Slow Airtel Wifi service... Please do keep up the bad service @airtelindia @airtelnews
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Raj (@trilobite_1970) reportedDaily multiple spam calls from Airtel customer care. Why? @airtelnews @airtelindia
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Aatmaram Tukaram Bhide (@BhideSpeaks) reported@ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.
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Thameem - Drivevlog (@thameem324) reported@airtelindia @AirtelWiFi143 @Airtel_Presence it’s been 5 days since we made a complaint .. every month at least 3 days internet is not there .. how do think we can run our offices. made several complaints, you staff is saying there is issue company is not ready to address. unfortunately even after this you won’t fix .. I just wanted it to vent out.
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Subhash Saini (@subhashsaini999) reported@airtelindia @Airtel_Presence My Airtel broadband has been completely down since August 31st at 4 PM, and despite raising service request 11039312225, I'm getting zero resolution! This is beyond unacceptable service. Fix this immediately! It's been more than 48hrs #AirtelWrstSrv
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Mazhar (@warsimazhar) reported@airtelindia been on 121 for 11+ minutes just navigating the IVR menu with no human rep option. I need to raise billing dispute for ISD usage, is there a way to talk to support way?
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🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reportedHi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel
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Rashmi Malhotra (@MalhotraRa41944) reportedI’ve been following up with #airtel for 4 days as there’s no broadband at my business place . @airtelindia @Airtel_Presence is neglecting complaints, giving false promises & impacting my business #patheticairtelservices. Complaint # 13922051311, 13922051346 @jagograhakjago
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Berozgar Janta Party(B.J.P.) (@Bhakto_Ka_Abba) reportedDear @airtelindia where is my network from last 1 week 8318166565
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BhumiKa Dave (@11BhumiKaDave) reported@airtelindia from last 2 days i have been struggling with my wifi's irregular disconnection. I pay pretty good amount to get 100mps and my work is being impacted badly. Can someone really lookinto it urgently. Refund me if you cant give me proper service. Frustration is at peak.
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RGR (@RahulGovindRao) reportedThis is extremely disappointing, especially considering the service quality Airtel is providing. Airtel needs to seriously improve its infrastructure and ensure uninterrupted internet connectivity during power outages. #Airtel @airtelindia @Airtel_Presence @airtelnews
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Parthasarathi Panda (@Parthas19532786) reported@airtelindia evening after shareinv the details there is no call @TRAI request your support
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Shubham Ashish (@ShubhamAsh14313) reported@Airtel_Presence @airtelindia why your wifi services are getting worst and worst I've don't your yearly recharge every second day third day I've to do a complaint why can't you just do your job properly provide refund the wifi has problems pathetic 0544416079959_wifi 20012140962