Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 16: Problems at Airtel India
Airtel India is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chennai, Kolkata, Delhi, Salem, Tiruchirappalli, Hyderabad, Mumbai, Guwahati, Chhindwāra, Latur, Pune, New Delhi, Jabalpur, Shillong, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 22 minutes ago |
|
Kolkata
|
Internet | 46 minutes ago |
|
Delhi
|
Wi-fi | 56 minutes ago |
|
Salem
|
Phone | 1 hour ago |
|
Tiruchirappalli
|
Total Blackout | 1 hour ago |
|
Hyderabad
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Phunsukh Wangdoo (@phunsukhwang) reportedExtremely frustrated with @airtelindia @Airtel_Presence. 8 days of shifting delays and endless false promises. Now they are refusing to disconnect my service when i asked. Is this how you treat customers? I need an immediate resolution or an immediate cancellation. #airtel
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Ankit K. (@iAnkit_K) reportedDear @airtelindia It’s been more than 24 hours and no wifi services still down in my area. No response from customer support. Pathetic !
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Sumit Tiwari (@Sumit609Tiwari) reportedUsing @airtelindia from last 15 yrs but now a days facing worst Frustrating planning for port
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Ravi gopal (@v455787) reported@Airtel_Presence @airtelindia @MIB_India never visited ani shop & neither asked for subscription. This was done without my knowing. I am a 62 year old man with no income & I depend on children for a living. Doing this to me is highly inethical & unfair. 1/...
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Shashank singh (@shawshank_IN) reported@aieternaldream @airtelindia again stopped responding, telling me could not commect, communication company is mot able to commect with me, what a joke.. I want resolution today at any cost or port my number
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dipankarsarkar (@dsarkar68) reportedNo one should take Airtel digital TV services in areas which is a bit outside metro cities. I am an Airtel Black customer and most of the days I can't view any channel or only a few channels while I pay Rs. 700+ every month. I keep raising requests. @airtelindia
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Subha Panigrahi (@subuspeaks) reported@Airtel_Presence @airtelindia what do I have to do to get my wifi installation charges refunded . You don’t have a customer care phone number and your chat bot support on the Airtel app is absolutely bogus. Even you don’t respond to DMs.
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Hyderabadi JAIN (@RakeshBokadia) reported@airtelindia Raised IPTV installation request on 2nd May, and even after 13 days it’s still pending. Contacted customer care multiple times, got only 24-hour assurances and no proper response even after emails. Very disappointing customer service. Thinking of shifting to @JioCare
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Ajiy (@GuardianAjiy) reported@Airtel_Presence @airtelindia are you joking ? haven't received any DM from you and that not answer to my question ! Could just looking into it how they give customer service ! Which they charges us to and not provide service @TRAI
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Ishan Mathur (@Ishanmathur24) reportedPathetic service from @airtelindia , registered a complaint regarding faulty wifi connection , still no response. Kindly look into this matter and resolve my problem. #Airtel
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Atharva Sharma (@atharva2406_) reported@Airtel_Presence Shocking that @airtelindia technicians don’t even understand port forwarding, CGNAT or NAT type issues. Customers are paying premium prices for fiber but getting useless technical support and no accountability.
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Deodeep (@deodeep) reported@airtelindia The registered mobile number for my DTH id - 3050347140 has been changed without my request and consent on 12th May. I have called the customer support and sent multiple emails but there has been response and no resolution. @jagograhakjago…Request you intervention.
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@Swaraj Patil (@Swarajya22) reportedWe raised multiple complaints with Airtel customer care, but the response has been careless and unprofessional. No proper resolution, no technician support, and no accountability. @airtelindia
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Propranolol (@DrXofIndia) reportedThe worst thing in this world is @airtelindia Half of the places theres no connectivity and when there is connectivity they dont give unlimited 5g even after having valid plan It was worst decision to shift from jio to airtel
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ParottaSalna (@murali_arem) reported@airtelindia I used to get 5g service in ravet pune.. these days I am only getting 4g+.. what's wrong with you guys???
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Ishan Mathur (@Ishanmathur24) reportedStill my problem remains unsolved. @Airtel_Presence @airtelindia
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Shivakrishna Yamsani (@ivarish) reported@FASTag_NETC @airtelindia The moment I request a replacement FASTag, the existing tag is deactivated, forcing me to pay full tolls or fines until the new sticker arrives. Why not issue a duplicate sticker with the same FASTag ID and balance? In case of Wind Shield replacement.
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Terrapin (@Terrapin113892) reportedIt has been a week with no response from Airtel support.Very disappointed with your service. need a full refund immediately so I can switch to a better WiFi provider. Please resolve this professionally as soon as possible to avoid legal action. @Airtel_Presence @airtelindia
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Satish Kumarr Gouda (@SatishK05153751) reported@airtelindia @Airtel_Presence Your team still not responding! Why it's delay ? Cancel the installation and refund my amount asap.
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Amar Verma (@249335) reported@airtelindia @Airtel_Presence Hi! Why is my airtel network down? Can you please check?
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shreya anand (@shr1158) reported@Airtel_Presence @airtelindia your customer care really needs to be looked into the escalation TL Priyanshu joins the call without telling me who he is and chats as if it's my problem that airtel can't provide internet and cuts the call when asked for Nodal office details.
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rishabh chhajer (@Rishavchhajer) reported@airtelindia @Airtel_Presence what would it take to bundle all the airtel services that i am using.. everytime i do it from airtel app , its says “ something went wrong” if i call customer support ( that is a nightmare in itself) they disconnect the call saying “sir technical issue araha hai aap thodi der baad try karna” Kya chahte ho bhai? Time to switch to @reliancejio it seems.
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dipankarsarkar (@dsarkar68) reportedAirtel digital TV services are absolutely pathetic. I have been facing an issue for over six months. Multiple visits by technicians but the issue doesn't get resolved @airtelindia
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subhash kumawat (@subhkumawat) reported@airtelindia , extremely disappointed with Airtel Broadband service. My Wi-Fi shifting request is being delayed for days with no proper response. Looks like prepaid customers who paid for 6 months are being ignored after payment. Pathetic support and zero accountability
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Prakash Sharma (@Prakash29476077) reportedLost my luggages at Udaipur Airport Poor service @airtelindia Raised a complaint too but no response.
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Angry Indian 🇮🇳🇮🇳 (@Beingpatrioticc) reportedDear @airtelindia @Airtel_Presence i have not seen more stupid company then you. you have no problem in giving black connection to non airtel mobile no holder, but can't built a support to connect with the customer care for non airtel user. Why give connection then at first place
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Tried Raaja…. (@thozharvaliant) reportedHey @airtelindia it’s been 3 days since a complaint was raised regarding the WiFi and there has nothing been done you have not contacted me and nobody knows who the service rep is I have even sent an email to your nodal officer
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Jatin Suresh (@JatinTak9) reportedFrequent wifi outage #WorstService #Airtel Facing wifi outage every week and weekend. There’s no active response on my complaints, gets rescheduled, technician doesn’t visit on time and no help other than highlighting word they have learnt, didn’t expected this. @airtelindia
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Deepak Balaji Sanatani Hindu (@DeepakNeemwar2) reported@airtelindia @Airtel_Presence is the worst service I have ever experienced. My Xstream Fiver is not working since 13 May morning lodged a complaint and expected time for resolution is by 16th May. How do you expect working professionals to wfh where you can’t rely on the network
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मोहित उपाध्याय...🔭 (@photonmohit) reportedIssue was raised on 29/04/2026 Today is 15/05/2026. Still it is not resolved. @airtelindia @Airtel_Presence @jagograhakjago