Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 20: Problems at Airtel India
Airtel India is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (24%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: New Delhi, Pune, Sonīpat, Jabalpur, Kolkata, Bengaluru, Solan, Lucknow, Chennai, Guwahati, Indore, Hyderabad, Nagpur, Kopargaon, and Latur.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 1 hour ago |
|
Pune
|
Internet | 1 hour ago |
|
Sonīpat
|
Wi-fi | 2 hours ago |
|
Jabalpur
|
Internet | 2 hours ago |
|
Kolkata
|
2 hours ago | |
|
Pune
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Alex (@alexsuper00) reportedI have been following from many days still no solution @airtelindia @airtelnews
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Kashif Kamaal (@Kashif_Kamaal) reported@airtelindia I ported to Airtel from @reliancejio beause I was facing call drop issues. Ever since I have ported to airtel (14-May-26), there is no network at my home. I can barely make calls. I created a help request. That request resolution time is till 29th May 1/2
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Prince Aggarwal (@csprinceindia) reportedNo response from @JioCare even after tagging them here and filing a complaint on their official website. This kind of service is unacceptable. Prepaid users are being forced to visit stores for conversion that doesn't even work. Time to switch to a more reliable operator. @airtelindia @Airtel_Presence
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Srinu Kagitha (@kagithaamalasri) reported@airtelindia @Airtel_Presence I am continuously following up regarding my broadband refund (Account: 20048741637). Installation was not possible in my location, but I am getting different reasons and delays instead of a resolution. Please process my refund immediately.
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beyond the tick (@beyondthetick) reported@airtelindia i know that my plan is expiring. I do not want 3 messages and 2 calls everyday starting 5 days before it expires. You guys are so annoying. Another message or call reminding me that the plan is expiring and I'll throw away your stupid sim card
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suraj panday (@surajpanday95) reported@airtelindia “ bheed me bhi speed ” my foot.! Its been more than 12hours and my internet is not working. All i am getting is a message every 2-3 hours of extending the deadline to fix my net. It’s the same case every few weeks. I want to disconnect my connection.
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blank_idk (@bot_squrd) reported@priyantadas001 @yabhishekhd @airtelindia I thrown in the dustbin using Jio better my area signal
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Mayank Khurana (@mkhurranaa) reportedPathetic service @airtelindia! Charging me for IPTV since May 16 without even installing it. Customer care is clueless, social team gives automated replies. Stop this daylight robbery, resolve within 24 hours or I am shifting to Jio! @Airtel_Presence #AirtelDown
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Pammi Rawt (@PammiRawt) reported@airtelindia wifi shifting problem
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BKRM (@bikrammahanta_) reportedMy @airtelindia fiber gives me 30 Mbps during the day...and a generous 1–2 Mbps at night Every. Single. Night. For a WEEK. Paying full price for a plan that sleeps at 10 PM. Wild. @Airtel_Presence @TRAI please fix this or I'm switching. #AirtelFiber #AirtelDown #IndiaInternet
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MayDay (@BongStark) reported@yabhishekhd Airtel network is so bad in my house that you have to step outside almost every time you get a call (internet or general). It wasn’t so earlier. Complained so many times but no change. @airtelindia
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Khalid Mehraj (@khalid_mehraj15) reported@airtelindia Airtel Fiber (01933451144) has been down since yesterday and this is a complete joke. You’re quick to bill customers but nowhere to be found when the service dies. Stop selling “high-speed reliability” when you can’t even keep the internet running for 24 hours.
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Tauseef Zafar (@tauseef_zafar0x) reportedHi @airtelindia want to port my sim JIO to Airtel , help me
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Pratik Gupta (@Pragupta14) reportedUtmost ghatiya service by you guys. Just in the name of indian product shame in you. You guys deserve slaps in your faces and i wish your company dies in next years. Pathetic service. @airtelindia Wifi is not working since a week and all you are doing is reboot 100 times.
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Sweathkumar (@sweathkumar) reported@airtelindia My Airtel WiFi internet is not working since today. Unable to access the internet and facing continuous connectivity issues. Please check and resolve this issue ASAP. #Airtel #WiFi
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Jatin (@jatin_pro) reported@airtelindia need help asap
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Shankar Kumar (@shankar72007) reportedWhen can I get my refund. It’s more than 8-9 months. Pathetic customer services. People should avoid paying advance rental incase if you go for disconnection @airtelindia will not going to pay
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ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported@yabhishekhd @airtelindia and @ViCustomerCare operators are already doing something like this. I tested it myself with the same device, network, and location, just switching between different plans. Postpaid versus prepaid showed a huge difference in internet speed.
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MNC🏹 (@Focus_SME) reportedMy Airtel internet is down again since yesterday night. Just closed another ticket 1 week before & new ticket raised for 22nd May 2026. Having recurring issues like internet down or drops. Need faster service @airtelindia @Airtel_Presence @airtelnews
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nayan kunjir (@nayankunjir) reported@airtelindia @TRAI we are not getting internet connectivity from last two days at Mumbai Chandivali location…what is the big issue facing company like Airtel
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Rhitam Goswami (@TheChaiDude) reportedI had an issue with @airtelindia broadband once. They asked me to raise a ticket in the Airtel Thanks app. Since the wifi was not working, I was connected to my 4G network. In the app, when I went to the wifi section to raise the ticket, I was asked to connect to the WiFi network. But since the wifi was down, I could not test the connection through the app. Then I switched off the wifi toggle and connected back on mobile data. Then the connection testing started, while I was on Mobile data and the connection was successful. Then the airtel app showed that "Your network is working fine. Thanks for using the airtel app".
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Sohidul Biswas (@SohidulBiswas) reported“Dear @airtelindia , @Airtel_Presence Itna expensive recharge karne ke baad bhi internet itna slow kyu? 🙏📶 Please fix the network issue ASAP.”
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Shubrat Panda (@FShubrat) reported@airtelindia @Airtel_Presence @airtelnews I am raising request fromthe past 2 or more years regarding network related issues on Airtel thanks app, where as the request are getting auto closed without even providing proper resolutions, I have airtel black plan. If this time the
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Mitul (@mehta_mitul77) reported@yabhishekhd @airtelnews @airtelindia 14 years postpaid customer (family infinity) still no access to priority network. Phone is updated to latest software Android 8.5 software on Samsung s24 ultra
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Krishna Chandhar (@KrishnaChandhar) reported@airtelindia @Airtel_Presence Booked Airtel AirFiber on 16 May in Villupuram and paid ₹1500, but no installation and no response till now. Very poor service after collecting payment. Request immediate action—either complete installation or process refund without delay.
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Manish (@Mrinali60523705) reported@airtelindia extremely pathetic service at jodhpur.converted to airtel one plan with higher charges ,no response for redressal of grievance for the last one week
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Shitanshu Shekhar Munshi (@ssmunshi) reported@airtelindia @TheSunilMittal You Blocked My outgoing call even after payment? Why So? 121 doesn't work..
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MNC🏹 (@Focus_SME) reportedMy Airtel internet is down again since yesterday night. Just closed another ticket 1 week before & new ticket raised for 22nd May 2026. Need faster service @airtelindia
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Minut eChan (@ChanMinut) reported@mercury_kinesis @airtelindia Sad to hear this from Airtel , very bad service resolution
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Harsh Kumar (@HKumar65667) reportedFacing continuous WiFi network issues with Airtel, and it’s seriously affecting my work. I’ve tried contacting customer care multiple times, but no one is responding. Requesting @airtelindia to please look into this matter and resolve it on priority. This is urgent. @airtelindia