Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 26: Problems at Airtel India
Airtel India is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (26%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Pune, Chhindwāra, Indore, Mumbai, Hyderabad, Bengaluru, Kolkata, Lucknow, Mumbai Suburban, Shillong, Nagpur, Bhubaneshwar, New Delhi, Udaipur, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 6 minutes ago |
|
Pune
|
Internet | 38 minutes ago |
|
Chhindwāra
|
Wi-fi | 48 minutes ago |
|
Indore
|
Internet | 1 hour ago |
|
Mumbai
|
Total Blackout | 1 hour ago |
|
Indore
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Abhinav Tiwari (@draabhinav) reported@airtelindia what kind of service are you providing ,Airtel broadband Shift connection request put on 20th , schedule to be done on 24th,no one came,no calls 25th no one came no calls 26th complained 2 Timesa still no resolution Is this the service you are providing?
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𝑵𝒆𝒆𝒍𝒂𝒏𝒔𝒉 (@Real_Neelansh) reported@Airtel_Presence @airtelindia @jagograhakjago My concern is now being ignored despite repeated follow-ups. It has been 5 days since you said the complaint was under review, with no update till now. Kindly resolve this immediately or I will escalate further.
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Amit T (@AmitTawari) reported@airtelindia @Airtel_Presence @airtelnews Since yesterday airtel broadband, airtel mobile network is down in Wakad, Pune. Yesterday it came back by 4 pm and again it was down around midnight. No response, no proactive communication. I hope they fix it today.
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Bhak Budbak (@RajnishRaj1109) reportedBade besharm log ho be @airtelindia @reliancejio please help me get my connection re installed and sorry for my mistake moving out from your service to this pathetic service provider @airtelindia
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Abhinay kesharwani Advocate (@Abhinaykesharw4) reportedVery bad network please realove this problem immediately @airtelindia
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Khatung Tripura (@KhatungT98242) reportedWhen our plan is about to expire you guys call before 4 days 5 to 10 times a day disturb us and if someone like me want to talk to customer care why can't we directly talk with human ?? It's very annoying after all you network sucks everytime so with due respect @airtelindia 🖕
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Rajan Giri (@Rajan_giri1) reported@airtelindia @Airtel_Presence @airtelindia Complaint already registered in consumer forum (9186235). 17 days passed, still no IPTV installation after full payment. If not resolved now, I will pursue this legally.
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LoneLox (@Tasleem_freaks) reported@airtelindia the wifi isn't working since 10 days, i really don't even know why are you guys taking money if you can't provide a simple internet connection. Please make an ad and write the slogan that " please don't choose airtel, we are the worst in the world".
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Ashutosh Shukla (@AshutoshSh63992) reported@airtelindia someone login telegram through my airtel number plz help me🙏
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Shakti Rana (@iranashakti) reported@airtelindia Worst experience. New connection taken on 22nd april and the internet stopped within 2 hrs. technician confirmed defective router on 23rd April visit but no fix till now. No internet since then, also no response on customer care number since 4 days. Pl resolve ASAP
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Priyanta Das (@priyantadas15) reported@ankurkapoor916 @airtelindia How to call airtel customer service? Give me the number please
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Naveen Ramdas (@ramdas_naveen) reportedwhn the internet stops working, customers need support- not a maze. Ur so-called Airtel Thanks app is ridiculous, unhelpful, and useless during outages. Reaching customer care feels impossible. We pay for service, not frustration. Fix the system. @airtelindia @airtelnews
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Dipankar Das (@dipsun600) reportedBooked Airtel Broadband shifting 1 week ago. Scheduled on 22 April, but no one came. Raised 3 complaints, 72+ hrs passed, still no resolution. Very poor service ,disappointing service @airtelindia @Airtel_Presence
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Ratul (@7WingWizard) reported@airtelindia terrible network on postpaid connection and frequent congestion since last 4 weeks. Concern raised multiple times yet no resolution. Unable to browse the internet due to network issues -any solution?
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Riya Khatun (@riyars1502) reportedI haven't been able to make outgoing calls for the past two days, so I contacted Airtel customer care, but they haven't provided any solution yet. "The internet" is working fine, but I'm unable to make outgoing calls. But why? I want solution to this problem @airtelindia
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aditya reddy (@adityaredd96621) reported@airtelindia please support here
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Daily Updates (@Whyper999) reportedAirtel claims to be the fastest network, but while I get 5G outside my house, there is no signal at all inside. My 2GB data limit gets exhausted before 1:00 PM I have never seen such a useless network. I have been calling customer service for 48 days now @airtelindia @airtelnews
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SAIKIRAN T (@saikirantsai2_t) reported@airtelindia Why recharge plan for only 28 days but why not for one month? Why don't you revise your plan and reason behind for only 28 days ? Thanks for bringing out this issue @raghav_chadha and would like you to continue to fight against this issue.
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AKAnand (@akanand1982) reported@Airtel_Presence Complaint is pending since April 16, 2026 with the "relevant team" which is unable to resolve Call Forward problem which I am facing since many days on my both @airtelindia Numbers
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Indian Sports (@Indian_Sportz) reported@airtelindia your #airtelThanks app is worst. From many month you are applying late fee to my bill and there is no way to sort it out. I had prepaid broadband connection. Why this late fees are applied even when you barred the connection? Provide ne custome support no.
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Suhel Khan (@ArrowSuhel44192) reported@airtelindia @PhonePe I recharged mobile number 7389376847 with ₹199 via PhonePe, but there is no pack validity or benefits active on the number. This is highly misleading and unacceptable. I am trying to contact Airtel support but unable to connect with them. @jagograhakjago
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Trevor🇰🇭🇰🇭 (@bakersparadis) reported@airtelindia @Airtel_Presence See @AirtelCaresLess. I will most probably switch to Jio or Vodafone. I hate that there are only three ISPs in this country. Make more competition, please. All you guys do is increase the price every ******* year but no ******* improvement in service coverage or speed. **** you.
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Shyam Yadav (@shyamwttil) reported@Airtel_Presence Hi, service request 11029086617 has been generated but no one has attended the call. Request you to kindly do the needful. Without network connectivity bahut problem ho rahi hai. @airtelindia
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Sagar (@SagarKumar12598) reported"I paid ₹1500 for Airtel Fiber, but I want to cancel. The agent is refusing to cancel and asking for 1500 more for a 'new order'. This is fraud. Please cancel my order id [N8D236V4WZ / Mobile No 9718902885 ] and refund my money immediately! @airtelindia @Airtel_Presence
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Digital Strategist- Avishek.. (@Avishek_tweets) reported@reliancejio @JioCare your representative subrata from Kolkata jadavpur location doesn't know how to behave with a customer.. I am your existing customer.. but feeling like shifting to @airtelindia
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Prateek Kumar (@Prateek13240675) reportedDear Team, i have requested for Shifting of my Wifi Service dated 20th April to be done on 23rd April 2026 but still not able to do so Your team just tell the same stoty everyday that it will be done in 4 hous but its been 3 days ans still issue remains the same. @airtelindia
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Yeanur Ali (@ali_yeanur) reportedAirtel and jio both prepaid network is so disgusting @airtelindia @reliancejio worst service
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Shubham Jadhav (@Shubhamjadv) reported@airtelindia We requested a Wi-Fi shift at the same address, but no one has visited yet. It has been 2 days since the request was raised. Request ID: 11029002926 Kindly look into this and arrange support at the earliest.
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Aniruddha Chakraborty (@iam_Anir) reportednever face such difficulty that 5g network is unable to open upi apps for payment for the last two months. are you concerned about this? @Airtel_Presence @airtelindia
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Aarun K Mittal (@mittalarunkumar) reported@Airtel_Presence @airtelindia how much time its take to remove a number from family plan ?? Requested multiple times.. reaching customer care is next to impossible…. #badcustomerservice