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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 23: Problems at Airtel India

Airtel India is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Vadodara, Delhi, Pune, Bhopal, Indore, Bengaluru, Mumbai, Noida, Guwahati, Chhindwāra, Alīgarh, Cuttack, Chennai, Vyāra, and Kolkata.

CityProblem TypeReport Time
Vadodara Internet 3 minutes ago
Delhi Internet 1 hour ago
Pune Wi-fi 2 hours ago
Pune Phone 2 hours ago
Bhopal Total Blackout 4 hours ago
Indore Wi-fi 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • right2men
    Stoic Man (@right2men) reported

    Now a days , customers service of Airtel is worst. They don’t care about customer pain. Do you experience same problem ? @airtelindia

  • kishanm77
    Dr M Kishan (@kishanm77) reported

    @Airtel_Presence @airtelindia Applied for Fiber at DK 24 Carat, Bhopal. Paid for slot booking, but your team cancelled it. Local executives refuse to lay lines unless 8-10 people sign up. On email, your team is stuck in a bot loop asking for a CAF number your agents won't issue.

  • tushar_hr12hr26
    tushar dhull (@tushar_hr12hr26) reported

    @airtelindia @Airtel_Presence no call from escalation team till now. Issue still not resolved 😞

  • sachiin86
    Sachin (@sachiin86) reported

    @Airtel_Presence @Airtel_Presence @airtelindia wonder what makes Airtel as a brand to close the complaint without telling customer and when I re-open then it is getting shuffled around engineers abut no resolution. Not able address one small internet speed issue ?

  • ooosiddhartha
    Siddhartha Choudhury (@ooosiddhartha) reported

    @cromaretail @airtelindia pathetic service after waiting for 1 hour at store no one knows about the airtel chroma offer on iPhone pathetic in store service as well at ghodbunder branch customer has some value for time and that should be respected @TataCompanies

  • Pankaj241095
    Panakj Singh (@Pankaj241095) reported

    2/2 The telephonic customer executives are simply fooling asking me to turn on flight mode, switch off the phone, and turn it back on. My monthly pack is about to expire, but I never received the benefits of the unlimited pack. What should I do now @airtelindia @TRAI

  • jogeshbatra1
    jogesh batra (@jogeshbatra1) reported

    @pbhushan1 Sir my experience is same for #Airtel complaining about no internet access for last almost 40 days even if you want to talk to their customer service you have to wait atleast more than 30 minutes still they don't provide any solution @airtelindia

  • vishalsrajput01
    विशाल सिंह राजपूत (@vishalsrajput01) reported

    @airtelindia @Airtel_Presence @airtelindia your airtel thanks app service is worst.Not able to solve issues since 10 days.Worst service

  • moh_irfan43
    mohammed irfan (@moh_irfan43) reported

    @airtelindia I don’t know why sudden hike we middle class people can’t afford such plans greater than 800 but in lesser than 500 their is insufficient plan if they remove this unwanted addons like adobe, hellotune and xtream play might help to reduce the cost of each plan @TRAI

  • NeltonDSouza
    Nelton D'Souza (@NeltonDSouza) reported

    @airtelindia @Airtel_Presence 5/5 I'd like three things: the ₹300 refunded, a credit for the two days of data outage, and a serious look at what the Panaji store is telling customers. This was a gap between Airtel's actual policy and what your counter staff said.

  • innocentlyloud
    🇮🇳 Ajinkya (@innocentlyloud) reported

    @reliancejio @RIL_Updates why you have such a pathetic service. Once your internet is down to resolve that u take at least 10 days. If you can’t provide service refund my remaining money, I will take other services provider like @airtelindia

  • pankaj_belwal
    Pankaj Belwal (@pankaj_belwal) reported

    Similar issue i faced recently, but after proper coordination with the airtel customer assistance they fixed issue in very short time, now im happy with airtel services. @airtelindia

  • JafieeT
    Jafiee Thind (@JafieeT) reported

    Pathetic service by @Airtel_Presence @airtelindia Neither the Wi-Fi is working nor is any technician visiting for repair To top it off, customer care isn't even picking up my calls worst experience Ltions: sardulgarh pind cod 151507 #AirtelDown #AirtelBroadband #WorstService

  • siddhisaraf25
    Siddhi Saraf (@siddhisaraf25) reported

    @airtelindia pathetic service, consecutive 4 months Airtel xstream charged after informing call centre multiple times

  • Gauravmalik_95
    GAURAV MALIK (@Gauravmalik_95) reported

    Paying premium prices to @airtelindia for top-tier postpaid & fiber, yet getting sub-par service. Switched from ACT Broadband to Airtel Fiber expecting quality—got downgraded speed & constant downtime instead. Unreliable Wi-Fi and fake promises! @Airtel_Support @TRAI

  • PoojaJaswani5
    Pooja (@PoojaJaswani5) reported

    @airtelindia it’s hard to reach to your customer care executives and bot is not at all helpful , that’s why i am writing here . I have recharged my mobile but it amount deducted twice get me refund asap.

  • navkiran_natt
    Navkiran Natt | ਨਵਕਿਰਨ ਨੱਤ (@navkiran_natt) reported

    I have been complaining about @airtelindia internet disruptions for months and they are closing my complaint calls without resolving and put the blame on the ground staff! Executives sermoning customer about patience!

  • abhishek_kamal
    Abhishek K Shrivastava (@abhishek_kamal) reported

    Your system sucks , now the idiots sitting at your customer care will decide whether I should change my connection or router or not… A customer since 8-9 years, payed lacs of rs to your bloody system, if I want to change any part of my networks, it’s my right to get it changed.. @airtelindia @Airtel_Presence @airtelnews

  • imayouthindian
    shivansh shukla (@imayouthindian) reported

    @airtelindia since two days your wifi service is disrupted in my area and still not restored. What the heck please resolve this issue at earliest in nagpur.

  • VaibhavVJ1197
    Vaibhav VJ (@VaibhavVJ1197) reported

    10+ days, no resolution from CS/Appellate. A data loan I don’t recall taking is pending but I’m ready to pay. Yet @Airtel_Presence / @airtelindia has blocked me from using my own talktime to repay it. My complaint wasn’t registered, both teams keep repeating the same response.

  • RabiRathour
    Rabi Ranjan Rathour (@RabiRathour) reported

    @airtelindia No internet network coverage inside house of Airtel since 1 week. Currently using my spouse hotspot of jio to post this tweet, this is my last recharge with airtel Will switch to jio Enough is enough

  • meWoW____
    @meWoW (@meWoW____) reported

    @airtelindia Did you send such bills charging unnecessarily extra amount from your customers? Today I denied payment maybe some innocent customer will do it? Did you forget customer sticks to loyalty and brand equity. I shall immediately switch to jio from such fraudsters @airtelindia

  • beingsahilgyan
    Sahil Gyan (@beingsahilgyan) reported

    @shiv_232 @airtelindia Request the same I don't want your unreliable services anymore. There have been no action taken on the city wide network outage in Ranchi since past 3 days. Pathetic!

  • OmkarD08
    Omkar Deshpande (@OmkarD08) reported

    @airtelindia I made pavement on 15aug of my postpaid no but even after 7 days my outgoing calls are not working. Error :- Outgoing facility currently not available due to non payment of bill.

  • AmirAliInamdar3
    Amir Ali Inamdar (AditiRaoHydariFan) (@AmirAliInamdar3) reported

    @airtelindia Hii Am getting Network issue Calling and wifi both problem am facing its showing Emergency calls only and wifi is not connecting its showing connected without internet pls solve my issue

  • ankitj15
    Ankit Jain (@ankitj15) reported

    @Airtel_Presence @airtelindia your services getting worsen day by day. Wifi almost everyweek out.. and when raised complaint, engg said he will come after 3-4 days. Whats a bullshit. Thinking to shift to other and sue on you

  • kartheekrish
    karthik (@kartheekrish) reported

    @airtelindia @Airtel_Presence wifi is not working at my house. It’s been 4 days and still the issue is not fixed. Whenever i call customer service, m being told that it will get fixed in 2hrs. I have spoken with them 4 times till now. Please look into it asap.

  • meWoW____
    @meWoW (@meWoW____) reported

    @airtelindia I have your wifi service at my room. I have 499 plan but surprisingly after 3 months(1500 during installation for 3 months) bill came 706.82 in the 4th month. And a lady from Airtel care called me asking me to pay the bill. I immediately denied it calling it a scam

  • AhamSampurn
    Sampurn (@AhamSampurn) reported

    @Airtel_Presence Week since complaint raised and two days since mentioned here , still no resolution and assurance by when this will get resolved @airtelindia

  • RNoln
    Rebel Raccoon (@RNoln) reported

    Now I am not getting replies to my SMS. Wtf is going on? @airtelindia @Airtel_Presence Pathetic network connectivity, pathetic sms delivery, pathetic than @jio. People planning to port OUT FROM jio, please DO NOT PORT INTO AIRTEL. Airtel is THE WORST of these service providers!