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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 23% Wi-fi (23%)
  • 9% Phone (9%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Agra, Guwahati, Chennai, New Delhi, Kolkata, Bhubaneshwar, Hyderabad, Chhindwāra, Ahmedabad, Bengaluru, Pune, Imphal, Mumbai, Varanasi, and Visakhapatnam.

CityProblem TypeReport Time
Chennai Internet 4 minutes ago
Agra Wi-fi 1 hour ago
Guwahati Wi-fi 2 hours ago
Chennai Internet 3 hours ago
New Delhi Internet 6 hours ago
New Delhi Internet 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • av0w
    Arindam Nath (@av0w) reported

    So called best network don't even reply @Airtel_Presence @airtelindia

  • Rubdoot
    GYAN (@Rubdoot) reported

    @airtelindia @airtel @Airtel_Services Very disappointed with Airtel Broadband. Internet has been down for 5+ hours and the same issue occurred last weekend. This is becoming a regular problem. How long are customers expected to suffer? Immediate action required.

  • manojpant1959
    manoj Pant (@manojpant1959) reported

    @airtelindia feeling harassed since 5 days. I have bundled package with Airtel black. since 14June DTH not working, complaint no 656947079/656951683.No technician visit planned, no communication from senior executives. Pathetic customer care. Call center 121 ineffective.

  • SydneySlim
    Sydney Silveira (@SydneySlim) reported

    How do one get in touch with @airtelindia in Calangute Goa. My WiFi is down since a week and no one seems to take this seriously.

  • Kbhadre
    Kapil B (@Kbhadre) reported

    @airtelnews @airtelindia @airtelindia Customers face instant late fees for payment delays: but when companies deliver poor service, they pay no penalty at all. If you expect us to pay on time, we expect you to deliver on your promises. Fairness should work both ways. More than 2weeks, facing issues.

  • pradeepsindal97
    CA Pradeep Sindal (@pradeepsindal97) reported

    Dear @airtelindia Despite having an unlimited 5G data plan, my data is not working. I have informed you about this issue several times, but it remains unresolved; therefore, I want to switch my service provider.

  • SivaShankarNagi
    Sivasankar Nagireddy (@SivaShankarNagi) reported

    @airtelindia @Airtel_Presence I have been struggling for the past 5 days to get my black Wi-Fi issue resolved through your support team and same with DTH installation. This experience has been extremely frustrating, and Airtel AirFiber has become a nightmare for my WFH setup.

  • jawaharl
    Jawaharlal (@jawaharl) reported

    I have Airtel broadband. @airtelindia It’s not working since morning. Try to call customer care. It says there is problem in your area. It says it will be resolved by 22nd. In actual none of my neighbours have any problem. 121/chatbot no use. Pathetic service.

  • shikha142
    SG (@shikha142) reported

    @airtelindia @airtelnews : since 3-4 months we r facing continuous interruptions in mobile network and broadband services in Thane city. Why? Are we in 2026 or 1970? Everyday I have to switch on/off router several times a day - why u guys not fixing it? #airtel #airtelpriority

  • SURENDR36195948
    SURENDRA KUMAR PANDEY (@SURENDR36195948) reported

    @airtelindia hi can you help to deactivate airtel data wifi and refund applicable amount. Called customer care but not getting required support on this. Kindly help on urgent basis. Let me know required details.

  • sarathnerella
    Sarath Nerella (@sarathnerella) reported

    @bhartinews @airtelnews @airtelindia Now they are unfairly billing me and imposing late fees for a service I have been trying to cancel for months. This practice of forced retention and predatory billing despite clear disconnection requests is harassment. (2/3)

  • NeRd_2050
    NeRd (@NeRd_2050) reported

    Dear @airtelindia, Internet down since yesterday. Service request is open, but I am only getting an automated reschedule messages instead of a real fix. खुद काम नहीं करना तो मुझे तो करने दो😑 #Airtel #InternetIssue @airtelnews

  • muzeebahmed1
    Muzeeb (@muzeebahmed1) reported

    No response from any of your customer services still providing best service @Airtel_Presence @airtelindia

  • lakshmanpuli
    Lakshman Kumar (@lakshmanpuli) reported

    @airtelindia Hi, @airtelindia internet connectivity issues again with airtel black wi-fi. Unlike last time i could not even raise a ticket as your chat bot keeps hijacking the conversatuon. Will you please raise a ticket for wifi internet connectivity issue?

  • hussenkhan
    ʜᴜꜱꜱᴇɴ ʏᴏᴜꜱᴀꜰᴢᴀɪ | زين💫 (@hussenkhan) reported

    @airtelindia @Airtel_Presence pls note I am an Airtel customer and would like to bring to your attention the poor network coverage at my location. I have been experiencing frequent call drops, difficulty in making and receiving calls, and very slow internet browsing.

  • armaan_dobwal
    BolnaToPadega (@armaan_dobwal) reported

    @airtelindia @Airtel_Presence, I am extremely disappointed that Airtel Xstream Fiber (Wi-Fi) service is still not available in Kankroli, Rajsamand. Being a city area, it is frustrating to be deprived of basic high-speed broadband services.

  • kshvsngh39
    keshav singh (@kshvsngh39) reported

    @airtelindia Dear Airtel your service is down in my area since 24 Hours, issue not resolved. Kindly look into this. service request 11032902596

  • prasshh__
    प्रशान्त (@prasshh__) reported

    @airtelindia Urgent Escalation My number got stopped working at 11 am then went to airtel center they took 3 hours to provide number also changed to postpaid and then said it will work after 2 hours still my number is not activated And STILL NOT WORKING MY ALL WORK IS ON HOLD

  • lee3092
    Leo Peter (@lee3092) reported

    @airtelindia @Airtel_Presence Dear Airtel your coimbatore network has gone from bad to worse in past few weeks. What really is happening? Important calls getting dropped, no network coverage in places that already had coverage,Switching to Edge from 5G in calls midway 1

  • akshay0993
    Akshay Kumar (@akshay0993) reported

    @Airtel_Presence @airtelindia Hi Team, I am trying to move my Airtel esim from one device to another and I am on international roaming. I am getting an error "Entered number maybe switched off or out of network area. Retry later". Could you please help?

  • me_ashuu
    Ashutosh Srivastav (@me_ashuu) reported

    @airtelindia @Airtel_Presence more than 8 hours and yet No resolution has been given, why your useless team ask for Contact Number when they don't have to contact?

  • sanket1aher
    sanket aher (@sanket1aher) reported

    @airtelindia Dear airtel I have already recharged with 979 unlimited 5g plan and continue on 5g network yet my data balance on 8484008384 exhausted and i m not able to use internet please sort this ASAP

  • gaurav5kawde
    Gaurav Pachkawade (@gaurav5kawde) reported

    8 DAYS. No WiFi. No real updates. Complaint #11032455900 raised last Friday with Airtel. Engineer visited Monday and disappeared. No resolution. Since then: only automated replies, no accountability. Is this the service standard from @airtelindia @Airtel_Presence

  • Nnayak79
    Nayak79 (@Nnayak79) reported

    @airtelindia Team, Issue is pending for over 4 weeks. Since you have started these from Dec 2025 without me making any changes on my phone, you need to switch these off. Please resolve urgently & stop lying about it being a regulatory requirement. No one else gets these @airtelindia

  • VijayAnandS95
    Vijay Anand S (@VijayAnandS95) reported

    Broadband Network outage again on very next day. It was restored last night and now it's gone again. Why is it so difficult to just provide a stable internet connection? How is the service so bad? @airtelindia @Airtel_Presence

  • bonidutta01
    Anirban Dutta (@bonidutta01) reported

    @NOTAYU_X @airtelindia @Airtel_Presence Same problem

  • SentaAravind
    Aravind Senta (@SentaAravind) reported

    @airtelindia my office internet which is Airtel fiber is not working since yesterday and there is no solution till now our all office staff is seated without any work in the office. Just waiting for internet. Your team doesn’t respond

  • AnuragReports
    Anurag Bhuvi Pandey (@AnuragReports) reported

    More than an hour has passed and the WiFi is still down. Im now using my mobile data, which is also Airtel. What a clown **** show Airtel’s service is. 🤡 When are you guys going to justify the price we pay? @Airtel_Presence @airtelindia @airtelnews

  • Kbhadre
    Kapil B (@Kbhadre) reported

    @airtelindia @airtelindia waste!Customers face instant late fees for payment delays: but when companies deliver poor service, they pay no penalty at all. If you expect us to pay on time, we expect you to deliver on your promises. Fairness should work both ways. More than 2weeks, facing issues

  • vjsatun
    VJ ❤️ Memecoin (@vjsatun) reported

    @Airtel_Presence No reply, no resolution this way @airtelindia @Airtel_Presence is providing service