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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 11% Phone (11%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bhubaneshwar, Roorkee, Kohima, Chhindwāra, Hyderabad, Dimāpur, Guwahati, Bengaluru, New Delhi, Cochin, Pune, Mumbai, Ahmedabad, Kanpur, and Latur.

CityProblem TypeReport Time
Bhubaneshwar Phone 3 hours ago
Roorkee Phone 3 hours ago
Kohima Total Blackout 4 hours ago
Chhindwāra Internet 4 hours ago
Chhindwāra Internet 5 hours ago
Hyderabad Phone 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • TejasShelar2498
    °~Tejas Shelar~° (@TejasShelar2498) reported

    @TRAI Home, @airtelindia charges 1060/- per month but most of the time its down! Premium charges but rubbish customer care with stupid bots & AI.

  • mrinalsinghraja
    Mrinal (@mrinalsinghraja) reported

    @airtelindia @Airtel_Presence After fixing yesterday.. Problem reoccurred again today.. Can you please fix

  • AMDRU_
    𝙰𝚞𝚝𝚑𝚘𝚛✍🏻 (@AMDRU_) reported

    I messaged @airtelindia regarding the issue., But there isn't response yet

  • ImRaahulGautam
    Rahul Gautam (@ImRaahulGautam) reported

    @Airtel_Presence What internet speeds are actually available, and are they stable during peak hours? • What is the usual installation timeline after booking? • If I face any connectivity issues, what is your average resolution time and support process? @Airtel_Presence @airtelindia (2/2)

  • mayurmandhanya
    Mayur Mandhanya (@mayurmandhanya) reported

    @airtelindia @Airtel_Presence @airtelnews your network having many problem. Usually internet is not working and call is not connecting. Location district and session court, arera hills, bhopal madhya pradesh.

  • AdityaR11176841
    Aditya Rathore (@AdityaR11176841) reported

    @Airtel_Presence @airtelnews If not, this amounts to false advertising and unfair trade practices. Customers should receive exactly what was displayed before making the payment. I request Airtel to investigate this issue, honor the originally displayed offer, and provide a clear explanation. @airtelindia

  • sanjusahaItsme
    সঞ্জু সাহা Sanju Saha (@sanjusahaItsme) reported

    @airtelindia If you really don't want to solve the poor internet issue then I will register complaint on NCH. Already all details given at DM, your customer care representative not responding. Solve the issue permanently.

  • Aadi_Mistry
    Red Devil (@Aadi_Mistry) reported

    @airtelindia @Airtel_Presence Your Pune Kalyani Nagar store has the worst customer service. Staff doesn't even bother replying to issues or explaining what the charges are for It's been more than 2 weeks I have raised an issue this is still not resolved My services are suspended

  • Chandan72821774
    Chandan Kumar (@Chandan72821774) reported

    Worse service provider in India goes to Airtel.. can't even I can contact with customer service representatives with my problem. After recharge I am not able use internet. And they are providing 5G internet to India.. better port to some other service providers. @airtelindia

  • SRS_ShivanshRaj
    Shivansh Raj Srivastava (@SRS_ShivanshRaj) reported

    @saaaanjjjuuu @airtelindia @Airtel_Presence is the most scamster company I've ever seen. Got a call from Airtel to recharge wifi from Airtel Thanks app, where it shows 1+1 month free, get 1 month free. Recharged exactly the same. Never got any free coupon. Now wifi is suspended after 1 month

  • KalidasaAgain
    My own voice RT’s/ Likes are not endorsement (@KalidasaAgain) reported

    Airtel customer service IVR service is the worst ever experience surpassed only by their ridiculous and pathetic customer care which should be renamed ‘customer abuse’. Is @airtelindia planning to shut shop and forcing customers to move elsewhere. @airtelindia

  • hmishra651
    Hemant Mishra (@hmishra651) reported

    @Airtel_Presence I won’t dm u guys until I have a solution @airtelindia @TRAI #patheticairtelcustomerservice #dontuseAirtel

  • BPinfin06
    Mr complicated🇮🇳 (@BPinfin06) reported

    @airtelnews @airtelindia 5G network and unlimited package of 5G for 1year but not working properly. cant use unlimited net want to switch to other network .

  • gagan_sahota13
    Gaganpreet Singh (@gagan_sahota13) reported

    @Airtel_Presence @airtelindia requested relocation of my Airtel Fiber connection 4 days ago. Every day I am told it will be done “today,” nothing happens. This has caused significant inconvenience with Airtel’s customer service. please disconnect my connection

  • Rahu262
    Rahul Grover (@Rahu262) reported

    @airtelindia for last 5 days i have been facing issue with my wifi. Thr has been no internet for last 5 days and despite complaining everyday, no resolution has been provided! Airtel black id 10101015928536! Refund my monthly tarrif!

  • mujepatahai
    Muje_Pata_hai (@mujepatahai) reported

    Hey @airtelindia your Sim card keeps on getting dead again and again. Losing network on frequent basis since last week. My phone is well working. Living in same area

  • rohit_kr_das
    Rohit Kumar Das (@rohit_kr_das) reported

    @airtelindia @Airtel_Presence my grandfather’s airtel sim is not HD calling enable, the sim is 4G but callings are still in 2G, can you help him, I tried a lot to contact customer support but no resolution was given…

  • StockonautX
    Stockonaut (@StockonautX) reported

    @JioCare I am extremely frustrated with the constant disruption to my Wi-Fi service. My neighbour recently raised a complaint, and after your technician worked on their connection, my internet has started facing the exact same issue. What makes this even more unacceptable is that there is no way to speak to a human through your customer service. I’ve tried calling multiple times, but there isn’t even an option to connect with a representative. I need this issue resolved immediately. If I don’t receive a prompt response and a permanent fix, I’ll have no choice but to switch to @airtelindia.

  • Rk_hypnotiseodd
    RK (@Rk_hypnotiseodd) reported

    @airtelindia I have recharged for Rs.349 plan Transaction ID is 642062775.And received confirmation message for the same. but still the plan is not active and not reflecting in my airtel app and internet is also not working. and asusual no response from customer care. Whats next?

  • Krishna_8343
    Krishna S Supekar (@Krishna_8343) reported

    @airtelindia Your Unlimited 5G service is not working as promised. Despite having the ₹349 Unlimited 5G plan, my daily data is being deducted. Please fix this issue immediately. #Airtel #5G

  • d4rKn1ght
    The Tech Knight (@d4rKn1ght) reported

    @airtelindia , Raised a eSIM to Physical sim change request. Process and Payment done at Airtel gallery at 19:11 IST. Was told eSIM will stop working and switch to Physical Sim by 21:30. Still eSIM is getting network but can't make / receive calls &sms. 198 / 121 no help at all.

  • ShivKYadv
    Shiv Yadav(Risky) (@ShivKYadv) reported

    Internet speed is very slow Please reform service @airtelindia

  • Dhuria
    Mayank (@Dhuria) reported

    @airtelindia my family members and I, all are experiencing almost null internet speed (E signal). When this issue is going to be resolved? We have restarted the phone, even recharged a data pack on one of the connections. Still the issue persists. Kindly resolve.

  • Staplecube
    Avis industries Staple cube (@Staplecube) reported

    @Airtel_Presence @airtelindia @Airtel_Presence No one came yet till yesterday out Internet is not working

  • SARDARKHAN550
    Sk Ghazi (@SARDARKHAN550) reported

    @Airtel_Presence @airtelindia I accidentally raised a new Airtel Prepaid SIM request. Please cancel it. Request ID: 41-157642085699 I do not want the SIM. Kindly cancel this request at the earliest. Thank you.

  • RameshC89161658
    Ramesh Chandra Nayak, @Dedicated,Upright,Honest, (@RameshC89161658) reported

    Our WiFi internet not working since yesterday night. Booked complaint with Airtel . Promised to send engineer today at 12.50 pm, Revised for 2.30 pm. Now received engineer will come on01.08.2026 at 5pm. After several follow up Airtel is worst . Send today. @airtelindia ,@consaff

  • iRakeshDwivedi
    Rakesh Dwivedi (@iRakeshDwivedi) reported

    @airtelindia @Airtel_Presence dear Airtel pls send ur person to check our broadband issue and rectify, ur team members just fooling around and not visiting and clearing the issue our 4-5 broadband connections not working , pls send ur person urgently we r loosing business daily.

  • rahul_mopari
    Dr. Rahul B.Mopari…Hormones Doc (@rahul_mopari) reported

    @airtelindia Improve ur Wi-Fi network. It’s been month every 3-4 day there is problem in connection , and after complaining it’s takes 2-3 days to resolve it then again problem occurs.

  • RiaRevealed
    Ria (@RiaRevealed) reported

    Dear @airtelindia @Airtel_Presence I'm now tired of your constant drop in network. Very annoying

  • gvsvenki
    venkatesh (@gvsvenki) reported

    @Airtel_Presence @airtelindia @airtelnews Shocking! After 18+ years using Airtel,I'm now being told my number belongs to Vodafone, despite never porting it. This level of incompetence is unacceptable. Stop the blame game & resolve issue. #airtelservicefailure #consumerrights