Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 16: Problems at Airtel India
Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: New Delhi, Roorkee, Indore, Ujjain, Delhi, Rohtak, Chhindwāra, Kolkata, Pune, Salem, Guwahati, Bengaluru, Jalandhar, Bhopal, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 2 hours ago |
|
Roorkee
|
Phone | 3 hours ago |
|
Indore
|
Internet | 4 hours ago |
|
Ujjain
|
Internet | 4 hours ago |
|
Indore
|
Wi-fi | 4 hours ago |
|
Delhi
|
Internet | 13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Anil Shastri (@anilkumarsastry) reported@Ajaykumaarji @airtelindia I'm planning to change from @BSNLCorporatet to some other service provider as the data isn't working for me in #mangaluru for the past one week. Unfortunately every other service provider's fate is the same. Having paid in advance for a service that you won't get is disappointing
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Umar Hayaat (@hayaatummar) reported@airtelindia However, every application is eventually rejected due to “Customer Live Photo does not match with the Live Photo taken during acquisition.” If facial recognition cannot reliably identify a genuine customer, Airtel should provide an adequate biometric or alternative
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Shilpa Bhaskar Gole, FFC®, CFP® (@shilpabgole) reported@airtelindia In addition, I have made at least four calls to Airtel customer care on 9560911911 and 07944444121, without any effective resolution.
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Jagannath Sahoo (@Jaganna22969461) reported@airtelindia Airtel is so bad despite taking the issue to social media not received any response Such a poor state is unimaginable They have gone deaf Pathetic
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Roshan Prakash (@RoshanP07985562) reported@airtelindia @jagograhakjago Still DOWN
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xtylísh_vivek_ (@xtylish_vivek__) reported@airtelindia Still no response from your team regarding my complaint. Please look into this issue urgently and provide a resolution.
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Roshni ×͜× (@Roshni_Vijayan) reported@airtelindia You guys literally charge 400rs for one month recharge, saying unlimited data. Tell me what’s the use of unlimited data if you can’t provide network service? I’ve to do additional recharge of 45. Still no network? And your customer care number never works.
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AasiF (@HodaAsiful) reported@reliancejio @airtelindia Very poor 4G network in Madhupur, Via Kuanpal, Mahanga, Cuttack, Odisha-754204. Only 1 bar signal, frequent call drops & internet not working. Please check tower coverage and improve 4G/5G service in this area. 🙏📶
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Monu Khan (@MonuKhan843) reported@airtelindia @reliancejio Residents of Kolhua Chautarwa, West Champaran, Bihar have been facing extremely poor mobile network connectivity for the past several days. Calls are frequently not connecting or dropping and mobile internet is barely working. This is affecting 1/3
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Lucky _buoy (@buoy_lucky) reported🚨 @airtelindia This is my final escalation. My internet has been down since Aug 10, 2026. SR ID: 11037558117 was raised with a promised resolution by Aug 11, but despite repeated complaints, the issue remains unresolved
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Ravi Mishra (@ravimishra4) reported@airtelindia @Airtel_Presence @airtelnews 3rd day, still no internet. This is the service of so called leading telecom co. We are paying for 30 days of unlimited and uninterrupted internet, I accept that there can be faults, but 3-4 days ?
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Vikram Singh (@VikramSingh124) reported@airtelindia @TRAI please help out.
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Van Basten (@van_basten3) reportedAirtel My 5G network is not coming at all, it is a regular issue, speed is like not touching 1 mbps, while my father's phone has very good 5g speed help fast @airtelindia @airtel_pres
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Anshid NP (@anshid_np) reported@Ajaykumaarji @airtelindia Will never happen. The duo of telecome is/will play hard to crush BSNL so that it will never be competitive against them.
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gopalakrishna.govada (@GkGovada) reported@airtelindia I requested a **Wi-Fi + TV connection on 4th Aug** and paid the same day. Still no installation or call. I’ve been following up **daily since 11th Aug**, but no response or resolution. My request still shows **“In Progress.”** Please resolve this urgently.
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ayomip (@ayomip01) reported@Ajaykumaarji @airtelindia What use is free if it never works?
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Prabhakara (@prabtalks) reported@airtelindia @Airtel_Presence In Basalikatte Village, Bhadravathi Taluk, 2000 people have only voice signal, no data. Students can’t study online. Kindly provide mobile data coverage to support education. #DigitalIndia #Airtel
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Anup Nair (@anupsnest) reported@airtelindia @Airtel_Presence @AirtelWiFiTeam URGENT COMPLAINT: Airtel WiFi issue unresolved despite multiple SR closures marked Resolved/Completed without fixing the actual problem. SR Numbers: • 11035372808 • 11036787931 • 11037077496 • 11037345645 Account - 7038240400
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Spiderman🔥🌋 (@Paulsatwik1) reportedHey @airtelindia, what is wrong with your network? 😡 I am in the exact same location where I always got Unlimited 5G. For the past 3 days, my daily 4G data pack is getting exhausted instead. Fix this immediately or I am porting my number to @ JioCare. #AirtelDown #Airtel5G
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srinivas shukla (@SrinivasShukla) reportedWithout checking with me whether the issue is resolved or not the complaint is closed.great @airtelindia
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✌️ (@_V_India) reported@JM_Scindia 3 days without Wi-Fi in #VasundharaEnclave. Repeated complaints, escalations, emails to Nodal/Appellate Authorities & multiple tweets-no resolution. Technicians refuse to visit, calls are ignored. Unacceptable, @airtelindia. Fix this urgently. Request #11038019373 @DoT_India
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Susanta Ghorai (@SusantaGhorai11) reported@airtelindia @airtelnews Airtel is making a fool of the public. Once the daily data limit is exhausted, even if you activate a data add-on pack or have an unlimited 5G plan, the internet simply doesn’t work. When you call customer care, they say, “Switch to postpaid.
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✌️ (@_V_India) reported@JM_Scindia 3 days without Wi-Fi in #VasundharaEnclave. Repeated complaints, escalations, emails to Nodal/Appellate Authorities & multiple tweets-no resolution. Technicians refuse to visit, calls are ignored. Unacceptable, @airtelindia. Fix this urgently. Request #11038019373 @DoT_India
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Live Talks'🏵️ (@RakeshS091) reportedExtremely disappointed. If this continues, I may have no choice but to port all four connections from Airtel. I’d genuinely regret leaving, but why should a paying Postpaid customer have to repeatedly seek basic connectivity? @Airtel_Presence @bhartinews @airtelindia
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not here (@WrongUtopia) reportedYo @airtelindia. Why do stupid things like suspend outgoing calls on my postpaid number, even though my bills are paid on time.
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Santhosh G (@SanthoshgPDM) reported@airtelindia @Airtel_Presence @Airtel_Presence if my phone battery blasts & i die it is on you. Becoz ur never assigned an agent to my incoming call.
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Ashwani S (@Ashwani84894279) reported@airtelindia @DoT_India I am extremely disappointed with Airtel Digital TV customer service in Mumbai.For more than 15 days, it is repeatedly requested for support through the Airtel App – Chat/“Ask Me” section, but no technician has visited and the issue is still unresolved.
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Pratik Modha (@PratikModha2) reported@airtelindia After raising multiple complaints, I’ve come to one simple conclusion: Airtel is excellent at making promises, but not so good at solving problems. Every time I complain, I get assurances — but no actual resolution. Network issues continue.
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Rohit (@rohitkumar2084) reported@YayatiS1208 @LavaMobile Yes my brother also facing network issue in lava Agni 2, he is using @airtelindia sim, and sometimes his internet totally dead, either Airtel is provided very poor service or lava Agni 2 is facing technical issues.
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The Puri Lens (@ABINASH9338) reportedPlease provide a PERMANENT solution, protective cable guards in monkey-prone areas or AirFiber for affected customers. Stop temporary repairs. Fix the root cause. @airtelindia Request id - 11037959937