Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (11%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chandigarh, Indore, New Delhi, Vadodara, Mumbai, Kolkata, Chennai, Nagpur, Bengaluru, Muzaffarnagar, Guwahati, Chhindwāra, Sūrat, Agra, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Chandigarh
|
Internet | 2 hours ago |
|
Indore
|
Internet | 3 hours ago |
|
New Delhi
|
Wi-fi | 4 hours ago |
|
Vadodara
|
Internet | 4 hours ago |
|
Mumbai
|
Wi-fi | 4 hours ago |
|
Kolkata
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Rabi Anghu (@AnghuRabi) reported@airtelindia @Airtel_Presence Kindly, check what is wrong with Airtel Network, we are without Airtel Network at least from 5-6 hours ago. Location: Kamakhyapur - Gautampur - Maitripur - Dimapur under Diyun circle - Pin - 792103.
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Kunal Patrawala | Digital Marketer. (@brndbykunal) reported@Airtel_Presence @airtelindia No one has still contacted me from your customer care even after repeated attemtps and emails. I think you guys are not interested in getting your outstanding bill cleared is it?
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Ankur //-|| (@ankur_3_2_1) reported@airtelindia because of the manipulation by your customer services i switched to postpaid.Again I switched to prepaid and I am getting very limited choices of monthly recharges while my family have plenty of choices?why are you being so unfair to very trustworthy customer?
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vikram mishra (@vikram00797) reported@reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain
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Aatmaram Tukaram Bhide (@BhideSpeaks) reported@ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.
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rohitkumarparmar (@rohitkparmar) reportedNo mobile connectivity in Greater Kailash 2 Also erratic over the day Please help @airtelindia
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Vivek Vikram (@kusvii) reported@airtelindia @Airtel You have really done injustice to customer by pushing incompetent chatbots rather putting human customer care.The email I got from airtel shop again has bot responding. My phone recharge deducted money and for 3 days it's still not resolved. Can someone help.
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Mazhar (@warsimazhar) reported@airtelindia been on 121 for 11+ minutes just navigating the IVR menu with no human rep option. I need to raise billing dispute for ISD usage, is there a way to talk to support way?
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Pallavi Dutta (@pallavi_dutta1) reported@airtelindia asked for your Wifi connection. Paid a deposit of 1500. Installation POC didn't show up for a week. Cancelled the order but your team keeps delaying the refund. They keep asking me to wait for a call to refund my money? What is this customer experience? HORRIBLE!
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HIEMANSU SAH (@CAHimanshushah) reported@airtelindia is there any real person with whom i can speak??? There is only stupid and nonsense auto call system in your customer care number. Which keep speaking even though you press selected options. Ridiculous @Airtel_Presence
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Abhishek Kochhar (@abhisheKochhar) reported@airtelindia @Airtel_Presence I’ve tried reporting this issue multiple times but you guys are only interested to connect to a human for sales, not for support. International roaming plan activated on a number and it’s not working. It’s been 3 months.
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Balvant singh (@balvantkunal) reportedI am no longer satisfied with this service. Therefore, please disconnect/terminate my Airtel Black connection and provide me with written confirmation once the connection has been closed. @airtelindia
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SambhavK (@Sambhavkochar1) reported@airtelindia @Airtel_Presence Unacceptable service delay. Wi-Fi speed has been degraded for >2 days • Ticket ID: 11039480939 (unresolved) • Callback req: Missed(due date was 1st Sep) Zero follow-up despite clear SLA breach. Need an immediate escalation & engineer visit today
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Akash Khajuria (@Khajuria_akash) reportedIf rescheduling were a sport, my technician would be a gold medalist. Too bad fixing WiFi isn't part of the training. @airtelindia @Airtel_Presence
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DDD (@4chi11es) reported@airtelindia we have not had access to Internet for the last 20+ hrs. The same thing happened last month too. This is pathetic service. I need this fixed asap I have work to do
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vinay singh (@Vinltst) reported@airtelindia my sim is not working and I'm not getting any support from any of your outlets.
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roshan jha (@jha__roshan) reported@airtelindia This is becoming ridiculous. I scheduled a Wi-Fi service visit day before yesterday, and it has been rescheduled repeatedly.
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Arunvision (@Aruthamizh) reported@airtelindia no signal for the past 1hr.? . tweeting frm other network ?
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Rohit Barik (@iamrohitbarik) reported@Airtel_Presence @airtelindia There is an Postpaid wifi connection pending on my name though I have surrendered it before 6 months as I changed my location. I want to take a new connection now but looks like there are some pending amount showing on my name. Please help on this.
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RaVichar (@raavichaar) reportedWill never again or recommend anyone for airtel Xtreme wifi. My wifi is off for more than a week there is no one in customer care or anyone to address the issue. Will have close the connection @airtelindia @Airtel_Presence
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Berozgar Janta Party(B.J.P.) (@Bhakto_Ka_Abba) reportedDear @airtelindia where is my network from last 1 week 8318166565
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Vijay Shankar (@vijayshankar467) reported@airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately!
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Mahesh (@MaheshPawaar) reported@Akashpawaar @airtelindia @airtelindia provide better service. You're fibre services is trash it was down 2-3 times last month and now it's down since yesterday. You don't even extend the validity of the plan when outage happens from your side.
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Harṣavardhana Miśrā (@mishr_v1) reported@SaffronChargers @airtelindia has this habit, your post actually reminded me of the refund they r supposed to give to me. I forgot to ask , but I will try now. Cancel k baad security deposit bhi nhi denge.
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இரவி (@rds_0403) reported@airtelindia Pls cancel my New Airtel Wi-Fi + TV request AWEHXFZ5Z0 and refund my payment.Installation was confirmed for today 6 PM, but was rescheduled to Sep 8 without any prior intimation. I’m not willing to wait that long. Please restore/continue my previous plan and confirm.
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Abhi (@abby9493) reportedNo network on my @airtelindia sim since last 4 days. Went to store, was told it’ll take 12 days since it’s a different circle, stupidity at its peak. @airtelindia
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bipin chaturvedi (@bipinchaturved) reportedHorrible customer support, Closing complaint Without sharing closure remark. New complaint ID-658563471. No any seniors monitoring you poor customer service @airtelindia
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Leo (@Bharat_To_India) reported@airtelindia @Airtel_Presence In Lucknow city your Wi-Fi is normally down for at least a week every month, please stop troubling the customers, or we would stop paying the bills with ample proof of job availability of services
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Ravindra Kishor Lande (@RavindraKLande) reportedNo sign of getting the IP TV connection at my place. request again raised on 26th aug.26 @ Noida Sector 137 airtel store with Amit 9999446884. later visited twice for follow up. nothing has been moved. pathetic service. @airtelindia @Airtel_Presence
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Rakesh Kumar Panda (@iam_rkp) reported@airtelindia I have unlimited 5g pack is active. But my 4g data has been consumed. Whenever I complain about this, there is no solution.