Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 16: Problems at Airtel India
Airtel India is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Ahmedabad, Amalāpuram, Pune, New Delhi, Roorkee, Indore, Ujjain, Delhi, Rohtak, Kolkata, Salem, Guwahati, Bengaluru, and Jalandhar.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 13 minutes ago |
|
Chhindwāra
|
Phone | 4 hours ago |
|
Ahmedabad
|
Internet | 4 hours ago |
|
Amalāpuram
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 6 hours ago |
|
Pune
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Spiderman🔥🌋 (@Paulsatwik1) reportedHey @airtelindia, what is wrong with your network? 😡 I am in the exact same location where I always got Unlimited 5G. For the past 3 days, my daily 4G data pack is getting exhausted instead. Fix this immediately or I am porting my number to @ JioCare. #AirtelDown #Airtel5G
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Neeraj sharma (@neeraj_bit2001) reported@airtelindia And at last executive registered complaint for network issue It is not too much
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King in the North (@TRIPLE_S2323) reported@airtelindia @Airtel_Presence Your customer support is so bad In a 14 minute call you keep me 8 minutes on hold only to tell me I will receive a call from the other team. You guys know to increase the price but no Idea of improving the customer support father it's degrading everyday
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Mr. X (@SudipGh63016449) reported@airtelindia Scammers provide 2gb data even in 5g in the name of unlimited. Now they would ask for contact no in DM, which is already 3 days ago. Sh*t service in the name of unlimited 5g.
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Ashish (@Ashu_botanist) reported@airtelindia from the last 2 weeks, I’ve faced poor signal, constant call drops, slow internet & missed calls day and night. It’ a nightmare. And I’m on Airtel Priority Postpaid. Paying a premium for unreliable basic connectivity is unacceptable. #Airtel @TRAI
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Neha Gupta (@NehaDehraDoon) reported@airtelindia How long are customers expected to keep paying for a service they cannot use? Please resolve this immediately and provide a permanent solution. #Airtel #AirtelIndia #CustomerService 013532454123
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Shilpa Bhaskar Gole, FFC®, CFP® (@shilpabgole) reported@airtelindia The repeated missed appointments, incorrect engineer assignments and lack of accountability have caused considerable inconvenience and left me with no clarity on when the issue will actually be resolved.
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AI enthusiast (@Ai_2420) reported@Airtel_Presence @airtelindia It’s been 5 days, and my new SIM is still not activated. Yet you advertise “instant activation.” Why make false promises to customers? Thank you, though—you’ve given me a reason to port to another network. 👋 #Airtel #CustomerService
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Mahesh Abdare (@Mahesh_Abdare) reportedHi Airtel, @airtelindia The 5G network has become extremely unstable lately. The signal keeps fluctuating between 5G, 4G, and no/poor connectivity, making it difficult to use the internet consistently. Please look into the network issue and provide a stable 5G service. #Airtel
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Partha Sarathi Ghoshdastidar (@parthagd1) reportedI live in Greenfield City Apartment Complex, Shibrampur, Maheshtala, Kolkata 700141, West Bengal. Since yesterday morning my Airtel Wi-Fi network is defunct. I have complained to their customer care service two times today. But no action has been taken so far. @airtelindia
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Abhiraj Thakur (@Abhiirajthakur) reportedEarlier I had an account in Airtel Payment Bank but I have closed it permanently and I want to open a new current account, but the current account is not opening, please tell me what is the problem and find a solution for it. @airtelbank @airtelindia
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Bijoyinee Sarma (@BijoyineeS) reported@airtelindia how many more hours/days/months will it take to resolve my issue.
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தளபதி ΜŞĐ 🄶🅅🄿 (@RathinamGv) reported@airtelindia worst network 🤬
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Eagle 🦅 (@usmanqadri280) reported@Dr_MonikaSingh_ @airtelindia @Airtel_Presence Same here worst ever experienced call drop advertise no signal
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Smruti Ranjan Biswal (@connect2chugu) reportedHello @airtelindia need a router replacement, the current router has so many problems.
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Anand Kumar Ojha (@daskanand) reportedThird class network in BIKANER city area, The mobile network always shows 5G, but it is impossible to open even a single site on Google. @airtelindia
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Susanta Ghorai (@SusantaGhorai11) reported@airtelindia @airtelnews Airtel is making a fool of the public. Once the daily data limit is exhausted, even if you activate a data add-on pack or have an unlimited 5G plan, the internet simply doesn’t work. When you call customer care, they say, “Switch to postpaid.
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Anil Shastri (@anilkumarsastry) reported@Ajaykumaarji @airtelindia I'm planning to change from @BSNLCorporatet to some other service provider as the data isn't working for me in #mangaluru for the past one week. Unfortunately every other service provider's fate is the same. Having paid in advance for a service that you won't get is disappointing
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Bhushan Kale (@oye_bhushan) reported@airtelindia @Airtel_Presence This is the 3rd time in this week that the wifi net has gone down without any intimation of maintenance. There is no way to register complaint. The engineers are not responding. I guess its time to switch back to local.
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Sumit Pandey (@sumitp131) reportedDear Airtel Your Customer service is very poor also I didn't able to connect customercare please disconnect my connection because I want to take another connection @airtelindia @AirtelWifi54956 @airtel_wifi
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xtylísh_vivek_ (@xtylish_vivek__) reported@airtelindia Still no response or resolution. My Wi-Fi has been down for 13 days. Please resolve this urgently.
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Sonu (@20Sonu26) reported@themahavir @airtelindia @Airtel_Presence go for smaller players, at least they provide timely support.
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Lucky _buoy (@buoy_lucky) reported@airtelindia I was repeatedly told that the issue was being “ESCALATED”,only to be told laterthat escalation simply meant updating a note.On Aug 14 an engineer visited but left without fixing the issue,and the ticket was subsequently marked Resolved even though my service wasstill not working
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Priyanshu Gagiya (@Priyanshuahir77) reported@airtelindia has worst customer experience in wifi in last 3 months I have complained more than 3-4 times I don't know why wifi stop working so frequently
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BALAKRISHNA ALLU (@balakrishnaallu) reported@airtelindia Airtel service in my area is disappointing. Despite raising multiple requests through the app and sending emails, there’s no improvement. Requests are simply closed without being addressed.
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Jahar Theen (@jahartheen) reported@ViCustomerCare I mistakenly recharged my other Vi number instead of my dad’s Vi number with the ₹3,599 yearly plan. I don’t need a refund if you can transfer the plan to my dad’s number. If that’s not possible, please cancel the recharge and refund @airtelindia @CRED_club
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Shahbaz Alam (@iamalamshahbaaz) reported@Airtel_Presence @airtelindia @TRAI The Wi-Fi hasn't been working for the last two days. Every time I try to file a complaint, a chatbot appears and says we are resolving the issue.
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Chirag Patel (@chirag_7781) reportedFrequent internet disruptions and inconsistent Wi-Fi speeds are making the Airtel experience extremely frustrating.We need a stable connection, not constant interruptions. Please look into this issue and help resolve it at the earliest. I can share the details in DM. @airtelindia
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Babloo (@idi_nenu) reportedIs moving to postpaid mandated while porting to Airtel from another service provider @airtelindia ? I have been trying for a prepaid Sim since a month now.. but I always get the same answer to take postpaid. Not sure why? Can you confirm please
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Neha Gupta (@NehaDehraDoon) reported@airtelindia Three months of being tired of the same issue! We have been paying our bills regularly, yet there is still NO Wi-Fi/connection at our home in Avas Vikas, Rishikesh. Repeated complaints have gone nowhere, and even the Airtel office staff has been of no help.