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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 11% Phone (11%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Delhi, Hyderabad, Bengaluru, Mumbai, Pune, Cochin, Chhindwāra, Chennai, Patna, Dehra Dūn, Haridwar, Port Blair, Bhubaneshwar, Bathinda, and Rohtak.

CityProblem TypeReport Time
Delhi Internet 44 minutes ago
Hyderabad Wi-fi 58 minutes ago
Bengaluru Phone 7 hours ago
Mumbai Internet 7 hours ago
Pune Wi-fi 8 hours ago
Bengaluru Phone 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • BakwasStory
    The Story (@BakwasStory) reported

    @airtelindia @airtelindia @Airtel_Presence : can you expedite the issue. Really frustating.

  • nish_urs
    Nishant Rai (@nish_urs) reported

    @airtelindia it’s frstating to see ur fav ntwk prvdr service being degraded despite being priority customer. I have been folng for my service reqst frm past 7 days and every time end the call with 24hrs soltn period. Just hoping to reslve it sonr here. My acct id:10101021469948

  • AAcharjee67626
    Arnab Acharjee (@AAcharjee67626) reported

    @airtelindia 4 days was not the downtime please check when the issue was raised till today is the actual downtime

  • kusvii
    Vivek Vikram (@kusvii) reported

    @airtelindia @Airtel How to get my issue Resolved?? My AirFiber service broker on 19,Jul. CC told issue at airtel end & fix time 4 hrs. Decline to file ticket. Same status for next few days,finally issue filed on 25th Jul. Since then no resolution even after multiple escalation.

  • ripudamanpratap
    Ripu (@ripudamanpratap) reported

    @Airtel_Presence What the hell are you all doing? I got DM that ticket has been resolved but issue is same as it was. Why don't you idiots call these given DU Helpline numbers to check from your end? Completely frustrated I can use better abusive words which I don't want to.. @airtelindia @TRAI

  • Krishnaki_Puri
    Krishnaki (@Krishnaki_Puri) reported

    @airtelindia @Airtel_Presence Shame on you for replying after 27 days. Employees like you take down a company doing well. Horrible service.

  • naveensraj
    naveensraj (@naveensraj) reported

    @airtelindia How do I raise a complaint about calls received from 1600 numbers? I am registered for DnD but still get calls from L&T finance. I am not able to register a complaint in your app for numbers starting with 1600

  • fanofleagues
    Vishal (@fanofleagues) reported

    @pranoybiswas @airtelindia Go with local without thinking. They are much reliable. I was with them for two years and only one outage I can remember.

  • bhautikXploit
    Bhautik Patel (@bhautikXploit) reported

    Dear @airtelindia @Airtel_Presence , My Wi-Fi installation slot was scheduled for 11:30 AM, but no engineer has arrived. The engineer is continuously ignoring both my calls and calls from the nearest Airtel Store as well. This level of service is extremely disappointing.

  • samarthasthan
    Samarth Asthan (@samarthasthan) reported

    Hey @airtelindia, I've tried reaching support multiple times, but nothing gets resolved. Your chatbot doesn't understand the issue, and your IVR doesn't even let me speak to a real person. This support experience is unacceptable. Expected much better from Airtel.

  • CougarHunterPro
    ब्राह्मण (@CougarHunterPro) reported

    @airtelindia I bought airtel Wi-Fi TV plan on 25th this month for 1500 rs., Your agent came to book the connection, as there there some issue with payment to airtel QR code. So, I paid 1500 rs. to agent. Then after some time technician came to install the router said (1/2)

  • AAcharjee67626
    Arnab Acharjee (@AAcharjee67626) reported

    @airtelindia Where is the callback i wanted at 7:00 pm to discuss about this issue

  • rk0064410
    Rishiraj Khandelwal (@rk0064410) reported

    @airtelindia I have been facing slow internet issue since you launched Airtel Fastlane program even though I have postpaid Simcard. Raised 10s of request on the App but no solution at all still.

  • manthanpatel211
    Patel Manthan🇮🇳 (@manthanpatel211) reported

    @airtelindia @airtelnews We request Airtel AirFiber service in our village. Our village already has an Airtel mobile tower, but AirFiber is still not available. Many residents are interested in getting new Airtel AirFiber connections for reliable high-speed internet.

  • Tanmoy801755821
    Tanmoy Banerjee (@Tanmoy801755821) reported

    @Airtel_Presence @airtelindia @Airtel_Presence I badly needed Internet and for your system issues I am facing this terrible situation. You are once again requested to give the data benefit for which I recharged or else refund my amount back neither I have to put this matter on consumer forum.

  • aditya292004
    aditya singh (@aditya292004) reported

    @airtelindia Internet has been down since yesterday, and there's still no resolution or proper update. This is causing significant inconvenience. Please look into this on priority and restore the service at the earliest. Kindly provide an update. #Airtel #InternetDown

  • babs8060
    संजय (@babs8060) reported

    Hi @airtelindia I have been requesting for transferring wi-fi relocation from Noida to Faridabad. In the last two days no one is responding. You have really become so much bigger that you can pary away with one loyal customer, i suppose????

  • tweet2sarat
    Sarat Jamatia (@tweet2sarat) reported

    @airtelindia I don't understand why I have to face this issue again and again, The wifi got disrupted again, And your team keeps slacking off. Yesterday someone called in the day saying they will fix it up, No one came. Today also received a call no one showed up.

  • ParamrajAtwal
    Paramraj Singh Atwal (@ParamrajAtwal) reported

    @Airtel_Presence @airtelindia I am facing network outage from past 3 days in Punjab, internet is not working properly and regular shut downs are affecting the connectivity. Kindly look into it. DM me for exact location.

  • stephenjosephJL
    Joe (@stephenjosephJL) reported

    Worst ever airfiber service in Thoothukudi @airtelindia internet has been slow for 5 days and have raised online complaints and issue is not solved contacted the local operator too no response from them was using jio before where they used to solve the issue within a day

  • 0xBlackVector
    Black Vector (@0xBlackVector) reported

    @airtelindia @Airtel_Presence @TRAI Facing severe issues with my 100 Mbps Airtel Fiber connection: Getting speeds of only 10 Mbps / Kbps since Day 1 IVR system is failing, preventing complaint registration Disconnection & refund request ignored Require immediate resolution & refund

  • JayaMis90511556
    Jaya Mishra (@JayaMis90511556) reported

    Day 2 of no Wi-Fi with @airtelindia. The outage is bad, but the customer service is practically non-existent. No one picks up the helpline, and you can't even get connected to a human agent. Do you guys even have a support team? @Airtel_Presence #AirtelXstream #AirtelDown

  • tssraghav
    Sachin Raghav (@tssraghav) reported

    Don't buy @airtelbank fastag for your car. Worst service @airtelindia

  • RajeshG__
    Rajesh G (@RajeshG__) reported

    I want to disconnect my network i will take jio @airtelindia @Airtel_Presence

  • sourabh55yadav
    SourAbh 🇮🇳 (@sourabh55yadav) reported

    @Airtel_Presence I have not received any Response from @airtelindia . You really don't want your loyal customer. Great job @airtelindia

  • 0xBlackVector
    Black Vector (@0xBlackVector) reported

    Facing non-responsiveness and substandard service from @airtelindia. Paid for 100 Mbps broadband, getting speeds in Kbps. IVR doesn't let me raise a complaint, and my request for disconnection + full refund has been ignored. Requesting @TRAI & @Airtel_Presence to look into this urgently.

  • krysmbya
    vijay s (@krysmbya) reported

    My Airtel for anoopkul is not working since 4 hours, despite calling customer care I am getting no response please resolve this asap. @airtelindia

  • amardeep4singh
    worldof_ads (@amardeep4singh) reported

    @airtelindia painful response from Airtel ; @Airtel_Presence Hi, we sincerely apologize for the experience you've had and understand your disappointment. We regret that the roaming service did not meet your expectations during your travel. As shared earlier, International Roaming packs are offered as flat-rate packs and are generally not eligible for a refund once activated and availed. However, we have noted your feedback regarding the service experience and the difficulties you faced with connectivity. If you need any clarification regarding the charges reflected in your bill, kindly share the specific billing month, and we'll be happy to review the details and assist you further. Thanks, Team Airtel

  • Abhikau04787027
    Abhijeet アビジート (@Abhikau04787027) reported

    @JioCare @reliancejio really sucks in Bangalore! Absolute **** network. If you're in a building, forget getting anything above 2 to 3 mbps. Even vi works in buildings where jio fails.... I'm seriously thinking porting to @airtelindia

  • TarunNellutla96
    Tarun Nellutla (@TarunNellutla96) reported

    @airtelindia @Airtel_Presence @airtelnews hi i lost my number as i live in uk and i was unable to recharge my number hence my mobile number got deactivated, pls help me out in getting back my number