Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 26: Problems at Airtel India
Airtel India is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (24%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Guwahati, Chennai, Lucknow, Ahmedabad, Dhanbād, Indore, Morādābād, Kolkata, Hisar, Chhindwāra, Hyderabad, Coimbatore, Delhi, Thiruvananthapuram, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 46 minutes ago |
|
Chennai
|
Internet | 1 hour ago |
|
Lucknow
|
Internet | 2 hours ago |
|
Ahmedabad
|
Phone | 3 hours ago |
|
Dhanbād
|
Internet | 4 hours ago |
|
Indore
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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OG ❤️🔥🐆 (@JayFrompanjaa) reportedWorst network experience though Im using postpaid network issues are facing @Airtel_Presence @airtelindia
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Reetu Meena (@reetu_meena) reported@JioCare @JioCare any update? Are you guys for real? @airtelindia sorry for ditching you and now you have a 1 permanent customer and I'll make sure everyone prefers you over Jionotcare
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A B H I (@HeyDoUKnowMe) reported@Airtel_Presence @airtelindia My Airtel Wifi has been down since 23 May after engineers came to resolve a issue I was facing and promised only a 3-hour outage. Its been almost 72 hours now, and I have no Wifi. I’m being told to wait till 28 May for further help. Poor service!
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GVK Prabhu (@PrabhuGVK) reported@Mandira52166602 @airtelindia S. I agree with the poor service
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DP (@dhurjotibhatta) reportedDear @airtelindia you shouldn’t be taking customers if you can’t address basic concerns of network… when you can’t provide basics why do you promise the moon?
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deepak chaudhary (@deepakc27813618) reported@airtelindia can u please tell me the lowest postpaid connection for defence personnel and plan details? On Airtel app there is nowhere mentioned about this but some of my colleagues are using this facility. Can please help me
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Ajesh Dubey (@Dubey_025) reportedTheir mobile network doesn’t even work properly in a city like Mumbai, yet they claim to be the best service provider. @airtelindia
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Aaditya (@FarziiiWriter) reportedSo @airtelindia network is down in my area for more than 3 hours as of now. I switched to them considering they have better network than jio but I was wrong
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Praharsh Chavan (@ChavanPraharsh) reported@airtelindia I will wait until tomorrow if you won’t solve my problem I will go to other local router which is cheap and fast as well.
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Ver!fied Paaji ❁ (@NotThat_twitt) reported@imhiteshpatel @airtelindia @Airtel_Presence Also booting speed is too slow
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MANOJ YADAV (@manojiitr365) reported@Airtel_Presence @airtelindia @DoT_India Kindly resolve my post paid issue no action has been taken by the airtel team
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Shubham kamble (@Shubham13568802) reported@airtelindia @Airtel_Presence This is not a phone issue. Same problem on multiple devices and numbers → clear network/tower issue. Generic troubleshooting won’t help. Need real action, not template replies.
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Mukesh Kumar Tailor (@KumarTlr) reportedInternet not working on @airtelindia complaint not accepted on chat through app. @Airtel_Presence resolve the issue
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Biki Das (@Bikidas94) reported@Airtel_Presence @airtelindia Raised multiple complaints about persistent network issues (poor signal, disconnections, slow speeds) but still unresolved. As a postpaid customer, I expect priority 5G service. Also unable to cancel my Data Booster pack despite repeated attempts.
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Robin Sah (@Therobinshots) reportedGuyz what's the problem with @airtelindia , network 🛜 lost from last 30 mins 😩 #airtel #airtelnetwork #FayeAtom
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MANPRITDOAAD (@manpritdoaad) reported@airtelindia f***you, every now and then your Wi-Fi service is down. Paying 1k per month no proper network no proper Wi-Fi. Just shut your shop and get lost
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Pratyush Kumar (@PratyushKu14854) reported@Airtel_Presence @airtelindia Kindly get my Broadband issue resolved on priority, highly inconsistent & before par speed.
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Vimlesh Vishwakarma (@Vimleshrk) reported@airtelindia @airtelindia I’ve been trying to convert my postpaid SIM to prepaid for days. Twice my request was closed saying “could not reach you.” I spoke with customer executives for 5–10 mins, but during the final process step they kept saying “your voice is not audible.
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Sarika Ojha (@SarikaOjha1) reportedWhat a horrible service- adding to the family plan one click on Airtel thanks,but for removing 22 mins call to customer care,100 of verification and conclusion is pay for bill which is not generated, how do customers know outstanding-visit airtel store @airtelindia @JM_Scindia
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Arjul Rao (@arjul_codes) reportedEven worse, customer care @airtelindia support is extremely poor. I tried for almost 1 hour to connect with customer care, but no one responded.
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Pratyush Kumar (@PratyushKu14854) reported@Airtel_Presence @airtelindia Kindly get my Broadband issue resolved on priority, highly inconsistent & below par speed. Urgent attention requested.
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Hariprasath Ravi (@HariprasathRavi) reportedHi Team @airtelindia @Airtel_Presence , WiFi is down from yesterday morning and nothing solved yet? Airtel doesn’t have a capable on field technician or what? Why every time network is down it is taking days to resolve? How are you going to compensate for the loss?
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Yogesh Chauhan (@ChauhanY) reported@airtelindia @airtelnews What a pathetic customer care service you have. I have raised a complaint 11030973172. but there is no response from executive. Have been chasing the executive but not picking the fone @bhartiairtelfdn
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Hemant Thakkar (@hemya) reported@airtelindia SIM SWAP request for two of our corporate acct numbers not going through via airtel thanks for business portal. Three days and yet no resolution. Location: Pune, Pimpri Chinchwad. Work is suffering. Please solve this URGENTLY @Airtel_Presence
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Ankit Vashisth 🇮🇳 (@AnkitVa01122739) reportedVisited Airtel store once for eSIM conversion but issue still unresolved. Now being asked to travel 30 km again for the same issue. Extremely poor customer support and no cooperation from store staff. Kindly resolve this without repeated visits. #Airtel @airtelindia
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Aranya Bose (@bose_aranya) reported@airtelindia i need urgent support on my broadband connection. Requesting support
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Shashank Shekhar 🇮🇳 (@ShashankSh3khar) reported@aprbsty @airtelindia @Airtel_Presence Exactly, it’s just a fancy label to justify higher bills. Same ‘priority’ network that drops indoors and crawls during peak hours. Airtel needs to fix actual coverage instead of selling premium tags.
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Ashwin Suryavanshi .NYAN🔫😼 (@ashwin24aug) reported@airtelindia Your network quality is worst nowadays. I did a port from another provider to Airtel for better network but I was wrong. This is even worst than previous provider. I am sorry to say but I am doing port again.
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Kartikey Agarwal (@kartikmittal7) reported@Airtel_Presence @airtelindia @gopalvittal Very poor service. My internet has not been working for the last 8 days despite raising multiple complaints,but billing continues. No update from your team. Plz resolve this immediately or disconnect my connection. I won’t be paying bill
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Rhiddhis Chakravorty (@rhiddhis25) reported@airtelindia how come your technicians do not come to check the connection but I get a notification that my issue has been resolved?