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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 20: Problems at Airtel India

Airtel India is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: New Delhi, Jodhpur, Chhindwāra, Patna, Delhi, Kolkata, Amritsar, Visakhapatnam, Ludhiāna, Bengaluru, Hyderabad, Lucknow, Pune, Mumbai, and Aizawl.

CityProblem TypeReport Time
New Delhi Wi-fi 35 minutes ago
Jodhpur Internet 1 hour ago
Chhindwāra Internet 1 hour ago
Chhindwāra Internet 1 hour ago
Patna Wi-fi 2 hours ago
Delhi Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • gaganxn1
    GAGAN (@gaganxn1) reported

    I already shared all details via DM, but nothing has changed. During calls, voices keep breaking and become inaudible, and mobile internet is still unstable. Please stop sending template replies and fix the issue. @Airtel_Presence @airtelindia

  • vipin_shukla
    Vipin Shukla (@vipin_shukla) reported

    @airtelindia Hi @Airtel_Presence,I accidentally recharged my Airtel number with ₹2998.I realized the mistake immediately and would appreciate your help in checking if the recharge can be reversed or refunded. The recharge has not been intentionally used. Please assist.Thank you.

  • anuragy34916586
    UTTAR PRADESH KA NIVASHI (@anuragy34916586) reported

    My contact number 9839858948I have 5g unlimited recharge but still I am not getting network. Is my pay Your company will @airtelindia

  • raviranjanladoo
    Ravi Ranjan Pandit (@raviranjanladoo) reported

    @airtelindia why do u have customer care when its only IVR? call it ivr system.. its has ages I m trying to connect with you.. but you morons have made it impossible to reach human.. from chat yo call, its all ive or ai.. I need to cancel my plans with you but can't find a way..

  • NeerajA91526539
    Indian customer (@NeerajA91526539) reported

    Your team is incompetent and useless. They dont know anything. Still waiting for the resolution and please refund my amount now as this doesn't make sense slot was for 1-3 pm saturday. @airtelindia @Airtel_Presence @airtelnews

  • mehtabhuvnesh01
    Bhuvnesh Mehta (@mehtabhuvnesh01) reported

    Worst service! WiFi has been down since this morning. Called customer support 3 times, but no one has shown up yet. Fix it ASAP. @airtelindia @Airtel_Presence

  • Niki007solanki
    Niki (@Niki007solanki) reported

    @Airtel_Presence @airtelindia @Airtel_Presence wtf is this paid advance younsaid installation today 5pm than he said coming but no-one came

  • maddyjo_93
    mjosh (@maddyjo_93) reported

    @jain_harshit Anyway @airtelindia is is cheat company,I have observed data was UL but when U R in heavy usage suddenly network shifts to 4G then daily data consumed.Unless using force 5G.Also recently Airtel started give priority to Postpaid n airfiber.

  • hiru298
    hiren298 (@hiru298) reported

    @airtelindia Even I went to store but they said Airtel stop giving unlimited data, some customers facing issue,my concern is if I had recharged for 1 year 5G unlimited plan then why my data shifted to limited it's not my fault and reaching out to customer care executive is sucks @airtelindia

  • pluviophile_up
    Pluviophile 🇮🇳 (@pluviophile_up) reported

    @airtelindia asks to DM them the problem and when you DM they dont even reply

  • iam_dhawal
    Dhawal Mahendra (@iam_dhawal) reported

    Even after the waiver confirmation from your resolution desk, nothing happens & your support team is clueless. @airtelindia is this the service you pride upon? Simply harassing the customer

  • Ankitrajput100
    Daksh Kumar (@Ankitrajput100) reported

    @airtelindia I recharged with your 1-year plan offering Unlimited 5G. I'm in a 5G coverage area using a 5G phone, yet I receive messages saying I've used 50% of my daily data quota. Please resolve this issue.

  • Curiousishh
    ISH😎 (@Curiousishh) reported

    @jitendraverma__ @JioCare @airtelindia Yes BSNL have better speed and service than these lootere

  • piyush_trades
    Piyush Trades (@piyush_trades) reported

    @jmoorthy @airtelindia That is the problem in my house too. I use wifi, so mobile data usage is 100-200 mb in a day. But I have to forcefully recharge for 1.5 GB per day plan.

  • pawanbohra41
    CA Pawan Bohra (@pawanbohra41) reported

    @airtelindia : Facing Internet issue from past 3 days and yet no one is bothered to resolve the issue. Pls look into the matter and request you to please resolve the same at the earliest possible. My service req no is 11035521854

  • ritrisha
    Ritrisha RC (@ritrisha) reported

    @airtelindia @Airtel_Presence how long do you plan on fraudulently billing a customer? @Sapo19

  • Sonu07112002
    Sonu pandit (@Sonu07112002) reported

    Hello @airtelindia @Airtel_Presence I did recharge of rs 349 on July 5 but I did not get unlimited 5g internet. So today I talked to your customer care and they converted my sim to postpaid by mistake so I got it converted back to prepaid but now my leftover recharge is gone

  • ShubhamShriNr
    Shubham Roy (@ShubhamShriNr) reported

    @airtelindia @Airtel_Presence Internet not working on my no despite of recharge on it , Getting only 2G network instead of 4G . Escalate this and solve ASAP

  • NeerajA91526539
    Indian customer (@NeerajA91526539) reported

    Wtf???? Are you guys serious???? That person said will come todaya dn again cancelled its been 3 days. What ******** @airtelindia @Airtel_Presence you *** holes @dont have decency to call once and sort it out refund my ******* money

  • Shravan14070230
    Shravan (@Shravan14070230) reported

    @airtelindia network down for the entire society and taking 5-6hrs for the restoration..you really need to improve customer service ASAP.. earlier I never faced this long downtime with @FibreJio

  • Ganeshsorab
    Ganesh (@Ganeshsorab) reported

    @Airtel_Presence @airtelindia It's been 2 days since I raised this issue, and there's still no reply or update. My DTH installation remains pending. Extremely poor customer support and zero ownership. Please resolve this immediately. #Airtel #CustomerService

  • fracturebaandya
    Gaurav (no lafda arc) (@fracturebaandya) reported

    @airtelindia It's finally fixed. Didn't even require a visit, something you guys could do at your end. Baffling that it took you 67 hours to do that, and even more baffling that it took me about 12-13 phone calls following up. Fix your customer service, it wasn't a pleasant experience at all

  • TraderChhora
    Dinosaur 🦕 (@TraderChhora) reported

    Bkl @airtelindia I have a broadband connection and also a postpaid sim of Airtel and when broadband service were down I tried to connect via hotspot and ur stupid new policy left me stranded for 4 hrs. 😐😐

  • _Hold_Ma_Beer
    Indigenous🇮🇳 (@_Hold_Ma_Beer) reported

    @RN91378 @amangoeliitb @airtelindia Jio airfiber is still good, using since last 1.5 years and hardly had any NW issue. And they gave 1+1 year free.

  • voiceofhindu21
    जयतु सनातन धर्म 🚩🙏 (@voiceofhindu21) reported

    @airtelindia worst wifi connection ever 🤬🤬🤬🤬 does not work properly LOS signal

  • Itsonlyjrp0504
    Jyotiranjan Prusty (@Itsonlyjrp0504) reported

    The worst ever wifi ISP goes to @airtelindia .After taking the fees, Neither Engineer nor authority responds to your new connection..It has been 4 days of delay for the installation.Engineers are giving some stupid reasons in their portal and they are considering them for delay.

  • rana__ind
    rana (@rana__ind) reported

    Kindly recall @Airtel_Presence even after sending details on dm till now no resolution as still getting error for complaint made yesterday while trying to access airtel selfcare website. If further delayed with no proper resolution matter to be escalated @airtelindia

  • JmTeamsuzuki
    JM (@JmTeamsuzuki) reported

    @airtelindia It’s been 5 days no resolution yet. There is an issue with the router but your technical backend team is such a useless team not able to resolve my issue. They have to update the firmware of Nokia router which they aren’t able to do. If your team is not capable why dont you change the router immediately ? Lost the trust in #Airtel #Hyderabad @airtelindia worst service and pathetic customer support.

  • Shoaibsr7
    Md Shoaib محمد شعیب 🇮🇳 (@Shoaibsr7) reported

    @airtelindia why do you provide broadband internet, if you can't provide stable connection, since last 2 months I am facing connectivity issues, After raising complaints the your assigned engineer is totally clueless about the ongoing issue,

  • Shoaibsr7
    Md Shoaib محمد شعیب 🇮🇳 (@Shoaibsr7) reported

    @airtelindia he visited 2 to 3 times for a single issue.. why do you even hire unprofessional workers who don't know anything about work. Pathetic 🤢