Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 20: Problems at Airtel India
Airtel India is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Ranchi, Chhindwāra, Guwahati, Hyderabad, New Delhi, Chennai, Lucknow, Thāne, Dehra Dūn, Mumbai, Nagpur, Nashik, Indore, Dāhānu, and Āsansol.
| City | Problem Type | Report Time |
|---|---|---|
 Ranchi
|
Internet | 32 minutes ago |
|
Chhindwāra
|
Wi-fi | 42 minutes ago |
|
Ranchi
|
Internet | 1 hour ago |
|
Guwahati
|
Wi-fi | 3 hours ago |
|
Hyderabad
|
Internet | 4 hours ago |
|
New Delhi
|
Wi-fi | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Live Talks'🏵️ (@RakeshS091) reported@airtelindia What's the point? If there is no network, what is an Airtel user supposed to do with it? @airtelindia @Airtel_Presence
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Vikash singh (@VikashK40630717) reported@airtelindia I am facing network issue since 4days . Even I couldn't use 50% of data in between days.
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davda (@builddipl) reported4days passed, Airtel Wi-Fi service disrupted, paying the bill and no resolution. Worse customer service. We complaining, they closing the complain without solution. We waiting. My Name Hitesh Davda @TRAI @airtelindia #Airtel #AirtelWiFi
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Udhaw Kumar (@udhaw) reported@airtelindia Within a week the broadband is down for the second time. On 13th August it took you nearly 12 to restore and now we’ve been sent the similar notification. This is unacceptable! Location, sector Pi -2 Greater Noida.
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Amrit lal🇮🇳 (@amrit_ai) reported@airtelindia Fake 5g service in ahmedabad. In Godrej garden city Jagatpur village network and internet problem very bad Service . I am going to port my airtel sim
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Akash 🚀📈 (@Skyop1443) reported@airtelindia @airtelindia still not solved, This is the best 5g Network you guys are talking about?
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kamal (@kamalskorba) reported@airtelindia @airtelCOMPLAIN Your service has become extremely disappointing. Neither calling nor mobile data is working properly, and the network signal is also very weak. This is not the kind of service customers expect from Airtel. Please fix the network issue immediately.
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Raviraj.Borde (@raviraj_borde) reported@airtelindia Extremely disappointed with @airtelindia. I recently ported from Jio to Airtel Post-paid, and since then not a single incoming or outgoing call has worked. How can I rely on this network in an emergency? Very poor experience so far. I seriously regret leaving Jio network.
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Omkar Deshpande (@OmkarD08) reported@airtelindia @Airtel_Presence , More than 5 days still facing same issue. Raised multiple tickets shared all the required info asked in dm but no response. You charge late fee for payment but I’m not able to use my outgoing calls for 5 days. How will you compensate for that?
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Ashi (@_girlwhocode_) reported.@airtelindia I’m disappointed and happy with the services. I have reached out to support team multiple times to check why my unlimited 5G is not working. But I am not getting proper response.
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Ganesh jadhav 750 (@gani_750) reported4 days without Airtel Wi-Fi despite paying the bill and no resolution. Worse customer service.. Worse, there’s no direct option in the Airtel app to close/discontinue the connection. @airtelindia #Airtel #AirtelWiFi
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Satoshi (@SatoshiPixel) reportedAnother Airtel Fiber issue. Internet has been down since last night my 2nd issue this month. It’s affecting my work. The app promised resolution by 3:30 PM, but it’s still not working. Please fix it ASAP. @airtelindia @Airtel_Presence Service id - 11038362059
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Srikar (@Srikar87220786) reported@airtelindia If you wanted me to wait till that time you should have made my signal in previous network active but you havent done that
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✨ (@my_official_x) reportedUsing my postpaid no. since 2013. Tagged under a defunct company from 2015. Need to complete a Corporate-to-Individual transfer with an NOC, but the @airtelindia App provides no option for unique complaints. Please have a support person contact me immediately @Airtel_Presence
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Luckie Parmar (@luckie_Official) reportedMember of @airtelindia from many years, In those years for the first time facing very bad service from several days. On requesting many times to the customer care why no one is coming to fix my wifi @airtelnews ?
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Dilbag Singh (@dsthind92) reported@Airtel_Presence @airtelindia My Airtel AirFiber connection has been suspended for the last 2 days without any valid reason. I have called customer care multiple times, but there is zero resolution or support. Work is completely blocked. Please fix this on priority!
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𝑫𝒓. 𝑪.𝑷. 𝑺𝒉𝒆𝒆𝒍𝒂 (@DrCPSheela07) reported@ImSoniya24 Same with me..5G is not working @airtelindia 👎
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Subhadeep Roy 🇮🇳 (@SRroysubha) reported@airtelindia @AdobeExpress First jio and now #airtel so now both sim have issue with network in my area India must be living in 5g world but my area still don't have good 4g network.. Don't worry @airtelindia I'll recharge with 399 rs pack .. thank you for your worst service ..
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GB7X (@GautamBinu) reported@airtelindia @Airtel_Presence @airtelnews If you a person living outside India-Normal talk time recharge won't get you an OTP like before. You gotta have an International Roaming pack which costs Rs.118*validity of 28 days* and to get that active u also need a base Indian Plan ?Bro WTF I simply need to keep my a/c alive.
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Jaswant Kondur (@iJaswant1) reported@JioCare @reliancejio please give my refund back for this month’s recharge and take your fiber box away. Will switch to @airtelindia . Havent seen a more trashy customer service. Engineer doesnt pick call, customer care is not reachable, nobody replies on twitter after DM
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Yashwant Singh (@yashwant464) reported@airtelindia @Airtel_Presence @TRAI even after the network complain remqins un reaolved after 4 years. This cheat company cant provide a stable broadband. Outage in gurgain their hq But his shameless company needs to be taught a lesson what is trai doing?
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Shuvh (@pradhance) reported@Airtel_Presence @Airtel_Presence @airtelindia Please solve my issue.
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Srikar (@Srikar87220786) reported@airtelindia Your customer care now telling that it will take more 24 hrs to get it processed so I need to live for next 24 hrs with out UPI registration?
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abhishek pandey (@javadev89) reported@airtelindia will be grateful if you let me atleast make 1 or 2 call without drop. Its worst even in delhi ncr region
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Deepak gupta (@i_guptadeeps) reported@airtelindia @AirtelWiFi143 A/c no 10101019316582 , operation is very worst in our area, while on raising complain mechanical person booked but they give miss call only and we don’t have any direct access to call , disturb from last 2 month, reminder of bill alwys on time .
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विशाल सिंह राजपूत (@vishalsrajput01) reported@TRAI Worst speed of @airtelindia wifi
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Aniket (@IndicSeeker05) reported@Airtel_Presence @airtelindia Can anyone of you ************* restore my internet, which is down since last two days? Your mobile network isn't working properly. Many complaints have been raised. But none of ******** seems to bother about it.
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Hardeep Sain (@HardeepSain3) reportedIssue with the @airtelindia network since last few days. Browsing and video calls also suffer from it. I can't browsing properly. No solution yet @airtelindia @Airtel_Presence #airtel
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Mamta Painuly Kale (@mamta_kale) reported@airtelindia Dear Airtel Customer Care Team, I am extremely disappointed with the quality of service I have received from Airtel. I have been a loyal Airtel customer for several years and have maintained an Airtel Wi-Fi connection along with approximately 4–5 Airtel calling numbers. For the past year, we have been experiencing repeated issues with our internet connection. Despite numerous attempts to contact your representatives, our complaints have not been handled properly. In many instances, our calls have not been answered. When representatives have visited our home, they have simply checked the connection, stated that everything was fine, and left without actually resolving the problem. The situation has now become completely unacceptable. For the past 15 days, our internet connection has been completely non-functional, yet we continue to be charged and are paying a substantial amount to Airtel every month for a service that is not being provided. It is extremely disappointing that, despite being a long-standing customer, I have received neither proper assistance nor a permanent resolution. I strongly object to being charged for a service that has repeatedly failed and, most recently, has been completely unavailable. I therefore demand the following: 1-A detailed review of my service history and previous complaints. 2-A refund/credit for the period during which I have paid for services that were not properly provided, including compensation for the prolonged disruption over the past year. 3- I am more than happy to return your connection, so take it back I expect Airtel to treat this complaint with the seriousness it deserves and provide a written response along with a clear resolution within a reasonable timeframe. If the matter is not resolved promptly, I will be compelled to escalate the complaint through the appropriate consumer grievance channels. I have been a loyal customer for years, but the level of service I am receiving is unacceptable. I expect Airtel to take responsibility and resolve this matter without further delay. Sincerely, Mamta Kale
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Amit Chauhan (@AMITCHAUHAN19) reported@airtelindia @Airtel_Presence Internet is not working from last 10 days and same issue I faced in last month as well. Service request:- 11038287160 No assigned engineer is coming to check the issue and when I call them they say I do not check this area. Please look into this.