Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 14: Problems at Airtel India
Airtel India is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Bengaluru, Chennai, Chhindwāra, Pune, Meerut, Bhopal, Hyderabad, Gurgaon, Indore, Coimbatore, Kolkata, New Delhi, Delhi, Mumbai, and Ludhiāna.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 25 minutes ago |
|
Chennai
|
Internet | 55 minutes ago |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Chhindwāra
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Pune
|
Phone | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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𝙰𝚍𝚒𝚝𝚢𝚊 𝚂𝚒𝚗𝚐𝚑 (@Aadi_axo) reported@airtelindia My experience with Airtel Xstream Fiber has been extremely disappointing. I paid ₹1,500 on 9 August 2026 for a broadband connection. The payment was successful, KYC and document verification were completed, but the connection was never installed or activated. My Airtel app has been showing “Installation In Progress” since 9 August, and the service has still not been provided. I have repeatedly contacted Airtel customer support to cancel the booking and refund my ₹1,500. However, I am not getting a proper resolution or even a clear SR/Service Request number. I have already shared my booking details with Airtel Cares through DM, but my refund is still not being processed. This has been a very frustrating experience. I paid for a service that was never installed, and now I am having to repeatedly follow up just to get my money back. @airtelindia Please cancel my booking, process my full ₹1,500 refund to the original payment method, and provide me with the SR number and refund timeline. @TRAI please take note of this grievance.
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Adarsh Tiwari pandit (@adarshtiwarip) reportedAirtel not helped in service in network I am facing in 2after not solve in my network problem and issue very low speed outdoor coverage in not by airtel very bad network in airtel and services @airtelindia @bhartiairtel @trai
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Gaurav Tiwari (@GauravTiwa32830) reported@jagograhakjago @airtelindia my calling service was down for 10 days in July for which I raised complaint this same issue I have faced several times before as well. Now my postpaid bill is not getting adjusted even after talking to customer care What is this service @airtelindia
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Ajay (@Ajaykumaarji) reportedBye Bye @airtelindia ? BSNL’s ₹1 SIM could change the game. From August 12 to September 12, BSNL is offering SIMs for just ₹1, with 1GB daily data + unlimited calling for 24 days. BSNL is also preparing to launch its Satellite Phone Service around August 15. If BSNL fixes its network and internet speed, Jio and Airtel could face some serious competition. Would you switch to BSNL for ₹1? 👇
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Ramanjee Jha (@RamanjeeJha) reported@airtelindia @Airtel_Presence I booked an Airtel AirFiber connection; can I cancel it ?
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Ankit (@snapsbyankit) reportedSo after giving so many chances to @reliancejio to fix network stability in our city as we are paying for 5G & still getting 4g most of time I've decided to port all 10 sim cards of our family to @airtelindia let's see how it goes.
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PranayP (@pranaypadgetwar) reported@airtelindia @Airtel_Presence This is unacceptable @Airtel_Presence customer service. I need Airtel to review the original commitment, provide the promised billing arrangement, and explain the delay and repeated call disconnections. Please escalate this to the appropriate team and provide a clear resolution.
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Nitin Kathad (@NitinKathad) reported@Ajaykumaarji @JioCare Brother, this issue is in every network provider @airtelindia, i have raised complaint for 4-5 times, they wait few days and then close the complaint saying that issue is resolved. How could they know that thier wifi device strength is weak?
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Ritam Senapati (@RitamS04) reported@airtelindia @airtelindia keep doing this and you will lose all the customers first you discontinued the value for money packs now this type of service? I think the people around my area is already planning to post to @reliancejio. And i want to port too but i don't have good network of jio.
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Arijit (@arijitcantsing) reported@airtelindia worst wifi connectivity ever. Without wifi since 24 hours.
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Arabinda Sahoo (@Arabinda_sahoo2) reported@airtelindia Hi , I have purchased a UPS from My Airtel app on 1st of August.Untill now it is not delivered.I have called multiple time to customer care still no solution provided. No one is contacting to me regarding this.Just wanted to know how many days I have to wait.
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ಅಹಿಂದ (@UntdResistance) reportedThere is no data for 1 hour Is @airtelindia working for anyone in Bangalore? What a third class service provider @airtelindia has become
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BRUCEWAYNE (@TheBrucewayne3) reported@bipolarPhoeniX_ @airtelindia **** this duopoly
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Siddharth Ranjan (@Siddharth_Kirti) reported@DoT_India pls look into this matter. I file formal complaint against @airtelindia Extremely poor network and @airtelindia is closing all my complaints without resolution for more than 2 months. Pls see message trail.
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Aman Jain (@_Aman__Jain) reported@airtelindia @Airtel_Presence I have been experiencing issues with internet / calls for around 3-4 months now, even after raising a lot of requests in airtel app nothing has happened, on top of it the tickets are marked as resolved without even confirming from customer. #airtel
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Nupur Bhagat (@NupurBhagat9) reportedExtremely disappointed with @airtelindia. My services were deactivated while I’m abroad, and I’m told that I or a blood relative must visit Karnataka to resolve it. None of us live there! How is this a solution? @Airtel_Presence Please resolve this urgently.
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Shiv Kumar Yadav (@ShivYadav2301) reported@airtelindia @airtelindia @airtelindia Please have a senior officer review the complete complaint history and provide a specific, reasoned response instead of another automated payment demand.
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Jasmeet S Anand (@iJasmeetAnand) reported@airtelindia @Airtel_Presence Poor customer service. I shared my number via Private message; and no one has contacted me. Who will take the onus if i lose this phone number? @airtelnews
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Robin Bhatia (@robin_bhatia) reported@airtelindia @Airtel_Presence Pathetic network services of Airtel at gift city Gandhinagar since last 2 days.
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S W A P N I L (@iMSwapnilSri) reported@airtelindia what a frustrating customer experience you guys have, from last 2 week Airtel service is badly affected for broadband services but when we are raising complain from Airtel thanks app without resolution ticket is getting closed.
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Nutritionist Aditi Prabhu (@Aditiprabhu_) reportedDoes anyone know how to stop @airtelindia pushing for banking, loans, cibil scores messages even after putting a pause on the notifications? Or does it mean, its time to change the service provider....
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𝔎𝔞𝔦𝔷𝔞𝔞𝔡 𝔅𝔞𝔫𝔞𝔧𝔦 . ℨ𝔢𝔯𝔬 𝔅𝔦𝔞𝔰 𝔗𝔢𝔠𝔥 (@KaizaadBanaji26) reportedI’ve been stuck at the Airtel Store Paradise for over 2 hours now, and my mobile number is still not activated. The staff has kept it on postpaid status, and I’ve been waiting endlessly for a verification call that never comes. 1.What’s worse there’s absolutely no urgency, no accountability, and no clarity from anyone here. Every time I ask, I get vague responses or blank stares. Nobody seems to understand that this is not just an inconvenience, it’s a critical service delay. 2. @airtelindia , this is unacceptable. Customers should not have to waste hours at your store for something as basic as number activation. I am requesting immediate intervention to SORT THIS ON SPOT. 3. If this is how you treat customers at your flagship stores, what confidence should anyone have in your service elsewhere? #Airtel #PatheticService #Notworth
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Nupur Bhagat (@NupurBhagat9) reported@airtelnews Extremely disappointed with @airtelindia. My services were deactivated while I’m abroad, and I’m told that I or a blood relative must visit Karnataka to resolve it. None of us live there! How is this a solution? @Airtel_Presence Please resolve this urgently.
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harish chandra singh (@harish19rawat80) reportedMonthly /annual unlimited calling packs subscribers should be abled to call these 1860 series customer care numbers. @airtelindia @aajtak @ARanganathan72 🙏
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kumar rahul (@kumar_rahu009) reported@airtelindia due to un necessary issues, I couldn't shift my wifi. Sort it out before I shift to other broadband service
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Prasad Ch (@Dvpthecreater) reported@airtelindia How many time should I report about No proper 5G, the app is use less reporting it many months not resolution yet what's this #airtel @Airtel_Presence
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Prateek Dwivedi (@Prateek40593386) reported@Airtel_Presence @airtelindia I applied for a new Wi-Fi connection 3 days ago and paid the agent for 3 months. The executive assured me it would be installed the same day, but despite multiple calls, it’s still not installed.Really disappointing service. Req Id: 051234850360
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Shivam Tiwari (@Kagaz_kaha_ha) reported@airtelindia how shamless people you guys are still no solution ???
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Arjun Royal 🇮🇳 🚩 🦂 (@sainik_10) reportedAirtel Black WiFi is complete crap. Every single night from 7 PM to 11 PM, zero signal, nothing. Stuck using this damn service because I have no other choice. Fix your **** @airtelindia @Airtel_Presence @bhartiairtelfdn
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raunit.dev (@iraunit) reported@airtelindia has the shittiest customer service. Its been a week and they just keep telling that engineer will arrive tomorrow to fix the issue.