Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 20: Problems at Airtel India
Airtel India is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Hyderabad, Chhindwāra, Guwahati, Dehra Dūn, Mumbai, Chennai, Nagpur, Nashik, Indore, Dāhānu, Āsansol, Ranchi, Patna, Kannur, and Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 20 minutes ago |
|
Chhindwāra
|
Internet | 32 minutes ago |
|
Guwahati
|
34 minutes ago | |
|
Dehra Dūn
|
Internet | 1 hour ago |
|
Mumbai
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Amiya Kumar Behera (@AmiyaKumar96881) reported@airtelindia @airtel it's been 3 days for us to unable to use services and when we are complaining ur customer care about the problem which we are facing they' are responding our concerns . Kindly do prompt resolution of this @TRAI
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ritesh gupta (@ritesh85gupta) reported@airtelindia @Airtel_Presence the network is bad since yesterday. Call drop and network issue persists. Location Kokar ranchi
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Ashish Bajpai (@bajpaiashis) reported@TRAI @airtelindia Hello Ashish Bajpai, we have registered the Complaint related to Unsolicited Call/ SMS on your Airtel Number . Reference No. 31-6953195819209, dated 20/08/2026. Rest assured, we will work on the same and get back to you with an update by by 27/8/2026. Alternatively
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vikram M R (@vikram44398552) reported@ImSoniya24 @airtelindia is big scam worst network always they scam the customer @TRAI kindly take action against these telecom gaints
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Chowkidar Bhavesh Kumar Mishra (@bhavesh_pune) reported@airtelindia @Airtel_Presence Can you check how many times my installation is rescheduled. Why engineers call us if they are not available. Ask them to respect time of customer. Expecting update at earliest
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Abhishek Chourey (@Abhishe69511405) reported@airtelindia i am facing network issue from last 1 months. I have made complaint for resolution of the same but did not get the solution. If it will take that much time to resolve a complaint so why anyone refer network.
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Srivatsav (@srivatsavb) reported@airtelindia Internet is not working for the last two days landline number 08049547371 also we need to update contact number too as we don't have access. Pls ask your technician to resolve the issue
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Santanu (@Santanu24419520) reported@airtelindia I can't use my unlimited 5g data.. if the company is not providing thus faculity the give my money back.. The **** @airtelindia
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Viswanath Koushik (@disiskoushik) reported@airtelindia @Airtel_Presence Network is down here in Vijayawada since morning. Mobile shows full signal strength but unable to use internet. Pls fix it asap..
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Meghnad Dutta (@MeghnadDutta) reported@airtelindia Any update? Could you please respond to the email or schedule a call to resolve the issue? Kindly resolve the issue. Pathetic Customer Support. @airtelindia #Pathetic #Airtel #PoorService
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Technical Youth Rajasthan (@bindaasbipasha) reported@TRAI Jio and Airtel are in a bad state in the villages! Looking at their networks, it feels like we only gained independence on paper; in reality, we are still enslaved. When we pay for such expensive recharges, what is the problem with providing a good network? @JioCare @airtelindia
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Gaurav Kumawat (@kumgaurav92) reported@airtelindia @Airtel_Presence traps customers in an endless loop! Tickets are closed without fixing. Pushed to cancel my net, promised a senior engineer visit today, but Taga Ram refused to show up.Left at the mercy of incompetent third-party vendors. Fix this now or see you in consumer court
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Nabajit কলিতা (@nabajit42) reported@airtelindia @Airtel_Presence Even after complaining about the issue for the past 6 months to a year, the situation remains exactly the same. I think you really need to pay some attention to the quality of your service and take customers’ complaints seriously. @airtelindia
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Vikash Kumar (@VikashK92897418) reportedAirtel internet has been down for the last 2–3 hours in several parts of Ranchi, causing serious inconvenience to people. What’s more concerning is that this has been happening repeatedly for the past several months, with internet outages almost every week. @airtelindia
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Amiya Kumar Behera (@AmiyaKumar96881) reported@airtelindia what kind of services are you providing to us .. it's been 3 days for us to unable to use ur Internet and calling services and when we are complaining our concerns with ur customer care,they are not responding 😞#shameonyouaitel @PMOIndia @Airtel_Presence
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Ranjani🇮🇳 (@RanjaniBharat) reported@Airtel_Presence @airtelindia how do I reach your customer service executive? Your IVRS is just not practical.
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Durgesh Konga🇮🇳 (@durgesh_konga) reportedAnd the same story continues today. Terrible internet on Airtel Airber. Speed is dropping to kbps. @Airtel_Presence @airtelindia
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Mamta Painuly Kale (@mamta_kale) reported@airtelindia Dear Airtel Customer Care Team, I am extremely disappointed with the quality of service I have received from Airtel. I have been a loyal Airtel customer for several years and have maintained an Airtel Wi-Fi connection along with approximately 4–5 Airtel calling numbers. For the past year, we have been experiencing repeated issues with our internet connection. Despite numerous attempts to contact your representatives, our complaints have not been handled properly. In many instances, our calls have not been answered. When representatives have visited our home, they have simply checked the connection, stated that everything was fine, and left without actually resolving the problem. The situation has now become completely unacceptable. For the past 15 days, our internet connection has been completely non-functional, yet we continue to be charged and are paying a substantial amount to Airtel every month for a service that is not being provided. It is extremely disappointing that, despite being a long-standing customer, I have received neither proper assistance nor a permanent resolution. I strongly object to being charged for a service that has repeatedly failed and, most recently, has been completely unavailable. I therefore demand the following: 1-A detailed review of my service history and previous complaints. 2-A refund/credit for the period during which I have paid for services that were not properly provided, including compensation for the prolonged disruption over the past year. 3- I am more than happy to return your connection, so take it back I expect Airtel to treat this complaint with the seriousness it deserves and provide a written response along with a clear resolution within a reasonable timeframe. If the matter is not resolved promptly, I will be compelled to escalate the complaint through the appropriate consumer grievance channels. I have been a loyal customer for years, but the level of service I am receiving is unacceptable. I expect Airtel to take responsibility and resolve this matter without further delay. Sincerely, Mamta Kale
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Alvin (@AlvinDeVlix) reported@JioCare Ya sure I definitely would like to give a try! Arrogant @Airtel_Presence @airtelindia don’t deserve genuine customers who pays! All they want is money while giving no good service. They even aren’t responding to my request for activating FastLane on my number, why to stay then?
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Tushar Maheshwari (@tushardelhi) reported@airtelindia Roaming does not work and no customer care
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satrajit sen (@satrajits) reported@airtelindia too much of service interruptions for ur broadband with the modem suddenly showing only red light regularly. U have to do a proper evaluation of this in my area as this is not acceptable. I have raised a complaint just now
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Rishi raj singh (@Rishiraj_25) reported@Ajaykumaarji Is this just PR or reality? IF it's true I'll love to switch my number from @airtelindia to @BSNLCorporate. Fed up with paying heavy rental for poor network.
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Shashi Lee (@shashi05k) reported@airtelindia Arey babu fix the network issues in Bengaluru
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Dharaampal Rajvanshi (@dharampalraj19) reported@ImSoniya24 It's scam airtel is doing penalty lagni chahiye Airte kho our port out to other service provider. @airtelindia worst service provider
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Dilip Tripathy (@80_dilip) reported@manas_muduli @grok “Is this Airtel’s new marketing strategy—to make customers pay for 5G when it doesn’t work as it’s supposed to? Half the day, the 5G service is unreliable. I’ve stopped complaining because nothing seems to change. @airtelindia
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VIMAL Kumar (@1079244V) reported@airtelindia First start delivering @airtelindia Network then think about it... Bloody CHOR LOOTERE
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சுகி.. (@Su_kumar_) reported@airtelindia My pack is expiring tomorrow .so I recharged it today I could recharge it early. As soon as I recharged it, the pack was activated on the same day. Why are you activating the new pack in advance when the old pack is active? Worst service..
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ANUJ GARG (मोदी का परिवार) (@anujgarg1975) reported@airtelindia Really disgusting, nowadays airtel services became worst, paying for OTT premium channels but channels not playing.. really Airtel just looting to the customers
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Rajat Chandak (@chandakrajat20) reported@airtelindia Despite sharing all details over DM, your team still doesn't bother responding on time. You need to fix more than just your network—you seriously need to fix the professionalism and accountability of your support team too.
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Dilbag Singh (@dsthind92) reported@Airtel_Presence @airtelindia My Airtel AirFiber connection has been suspended for the last 2 days without any valid reason. I have called customer care multiple times, but there is zero resolution or support. Work is completely blocked. Please fix this on priority!