Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 30: Problems at Airtel India
Airtel India is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (26%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Panaji, Mumbai, Delhi, Chhindwāra, Varanasi, Chandigarh, New Delhi, Pune, Jaipur, Thiruvananthapuram, Bengaluru, Chennai, Greater Noida, Baharampur, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Panaji
|
53 minutes ago | |
|
Mumbai
|
Internet | 1 hour ago |
|
Delhi
|
Wi-fi | 1 hour ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Varanasi
|
Phone | 3 hours ago |
|
Chandigarh
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Nimish Singhal (@nimishsinghal) reported@airtelindia @Airtel_Presence Received a call from escalation team on 27 April that confirmed about assigning Engineer within 24 hours to install the set top box, but no response since then, very poor performance, no hope now, thinking to surrender the existing wi-fi also
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Sarosh Ahmed (@saifsarosh) reported@airtelindia it been two days and airtel wifi network is still out in whole area. It is down since Tuesday 28 April and now its 30th April. I am only getting a copy paste reply “sorry for inconvenience we are working hard to restore.
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(Nipun.G)نپون💫 (@NipunG4) reported@airtelindia So this is your “Unlimited”? After 300GB, speed drops to 80kbps — basically no internet. Why isn’t this clearly mentioned in ads? Hiding it in T&Cs isn’t transparency Now stuck for 18 days with unusable data, but full bill? Fix this. #Airtel #MisleadingAds @TRAI
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Shakti saxena (@shaktibond) reportedIs @airtelindia down today Facing lot of issues in UPEAST side? #airteldown
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Aldrin (@TAGtheRainman) reportedHey @airtelindia You have one of the worst customer service experience for prepaid service. The chosen language is english and your IVR connects to hindi agent. Cant trasfer to english agent. Wont transfer to manager / team lead. Disconneted the call.
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Santosh.S (@santu2190) reportedWat are u doing Airtel services. It's been 2 days WiFi isn't working and no one has reached out nd the assigned person is not at all picking calls. WiFi keeps disconnecting twice every week n there is no permanent resolution given. Pathetic service @airtelindia #worstAIRTEL
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Anto (@AnthonyJSam) reported@airtelindia worst service every month I have to call customer service to address the issue but customer service is the worst they don't know how to fix the issue just restarting the device from the backend so finally decided to go back to @HathwayBrdband
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@LowCostDoctor (@LowCostDoctor) reportedBeing dumb person is no more an issue bcoz @Airtel_Presence is always there to offer you job! Best example @airtelindia customer support. Even for postpaid black connection, 'dedicated team' is just tagline, no one have basic knowledge to resolve any basic issue. Paying 3.5k/month and getting ****** service.
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Abhishek singh (@abhisheksingh53) reported@airtel_presence @airtelindia the wifi is not working. There is no internet supply now in my area. The mobile number is 7250265934. Can you help? I am working from home and I don't know, how you will compensate for the same. Can it be fixed a s a p. ?
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(Nipun.G)نپون💫 (@NipunG4) reportedAlso, there was ZERO warning — no SMS, no call — before hitting this 300GB cap. Found out only after contacting customer care, which was no help either. Speeds just dropped to 80kbps on a “premium” plan. This isn’t transparency, it’s misleading. @airtelindia respond. @TRAI
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Deepak Ranjan Panda (@deepakpanda93) reported@Airtel_Presence Any update @Airtel_Presence @airtelindia or you also need 20 hours ? My whole official day got watsed because of internet issue. You should not charge on the days when you cant provide internet or slow internet.
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Ravi Shankar (@ravishankar465) reported@airtelindia Hello there, Got an email about a new Airtel Black connection which I never applied. Please take a look and make sure my email address is not associated with whatever new connection is being asked for. I’ve DM’ed you the details and awaiting response.
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Ashish Kumar Singh (@Ashnik2014) reported@airtelindia Hi, have been wrongly charged international roaming charges, despite the fact, I never traveled abroad. I have been reaching out to customer care, but no solution yet. If in 24 hrs, I dont get solution, will port my number. I can't handle such irresponsible behavior
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M.D ZIA.DU محمد ضياء (@MDmylife) reportedDisappointed with the deteriorating ,disaster service &lack of accountability from @AirtelIndia. My internet has been down for 5 days, app provides no option to file a formal complaint.professional work depends on it.This is a massi laps in service @airtelnews @Airtel_Presence
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utkarsh sharma (@utkarsh31136225) reportedMy Airtel Xtreme Fiber wifi is not working since 2 days inspite of regular payments . We are facing consistent issues since 2 days working from home. Our job is also hampering. Need immediate fix 01171928237_dsl @airtelindia @airtelnews
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Airtel Payments Bank (@airtelbank) reported@Pushpen03621242 @airtelindia @Pushpen03621242 Hi! Sorry for the experience you went through. Please be informed you that the Account Maintenance Charges (AMC) of ₹ 50+18%GST per quarter w.e.f. 1st July'25 are applied to support a host of services that you enjoy with your Airtel Payments
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INDRACHAND GEHLOT (@Indrachand_0021) reportedHey @Airtel_Presence @airtelindia, even after 10 days of disconnection and final bill payment, my AirFiber is still active & device not collected. Complaint No: 4509031545 was closed without resolution. Please pick up the equipment ASAP to avoid billing issues!
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Whoknows (@akshh743) reportedShifting of airtel wifi @airtelindia request ID: 10921869167 resolution by: 30 Apr 2026 at 08:30 pm @airtelindia What is the status?
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Padmanav Satpathy (@9583cd51a15f4d0) reported@Airtel_Presence @airtelindia Airtel is sending fake bill and threatening to shut down service when the the service is paused due to absence. Cheating unsuspecting customer by sending false bill. No response from socialmedia team. Smallsmall Cheating in large numbers for profit
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JK (@jk18975) reported@Airtel_Presence @airtelindia why is there no network today in mumbai ?
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Ishak khan (@Ishakkh49547561) reportedAirtel is a fraud; it does not provide service even after taking payment. Airtel wifi id 012927738580 wifi @airtelindia @AirtelXtream @Airtel_Presence
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rabi sahoo (@abbrarkabir) reported@airtelindia you motherrrfffffuuckkeeeerrrrssss wont reply i guess, your customer service is total ****, i am going to port you ********, You ******* are stealing my data.
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Amit Srivastava (@amsrivastava) reported@airtelindia @AdobeExpress Hello Airtel, what happened to my query? In your DM, you stated that a resolution will be found by April 28. It is now April 30, and I have not heard from you!!!
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Rishi Roushan Sharma (@rishi_rous2911) reportedHello i want to inform that i am experiencing very worst service from @airtelindia even I didn’t get the minimum network for calling or receiving any calls after calling to Airtel customer care they also can’t receive my voice and many try i got only 2 point signal on my phone
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Saisrujan 2005y (@2005ySaisrujan) reportedHey @Airtel_Presence @airtelindia, it is April 30 and my postpaid internet in Upperpally, Hyderabad is STILL unusable (stuck at 110kbps). I am a student with EXAMS right now and I can't access my study materials. Your IVR says May 11 for a fix this is unacceptable!
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Hritik Singh (@singh__hritik) reported@airtelindia you didn’t check dms…I’m waiting for the solution
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Devendra Gangaram Sontakke (@DevendraGa17943) reported@JioCare AirtelIndia claims service within 1 hour, but it’s been 8 days and still no resolution. No action, no accountability—just false promises. Enough is enough. I’ve decided to switch to Airtel now. #PoorService #CustomerExperience"
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Karan Agrawal (@krnagrl) reported@airtelindia My internet has not been working for the last 3 days. Please check what the issue is. My pack is active, and I am sharing my number in DM. @TRAI Sometimes the network also goes out of coverage. What is happening? Earlier, the service was good.
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shiva tiwari (@shivati25250531) reportedMy Airtel airfiber is not working and bhatagaon Airtel service Shop employee telling me multiple times we can't do anything there is no complaint of air fiber.... please help this happens multiple times @airtelindia @airtel
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Anjan Dutta (@AnjanDutta7407) reported@airtelindia I’m extremely disappointed with the service. For the last 5–6 days, the network on my Airtel SIM has been completely unreliable at my current location. I have called customer care multiple times and raised repeated requests, #Airtel #NetworkIssue #PoorService