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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 5: Problems at Airtel India

Airtel India is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Port Blair, Mumbai, Chhindwāra, Pune, Ahmedabad, Hyderabad, Chennai, Nagpur, Udupi, Coimbatore, Dehra Dūn, Bengaluru, Dhanbād, Delhi, and Srinagar.

CityProblem TypeReport Time
Port Blair Wi-fi 41 minutes ago
Mumbai Wi-fi 2 hours ago
Chhindwāra Wi-fi 2 hours ago
Pune Wi-fi 3 hours ago
Ahmedabad Wi-fi 3 hours ago
Chhindwāra Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • _always_late
    Niyati A (@_always_late) reported

    @airtelindia I have written over 10 emails but there has been no resolution. I need proof of refund or I’ll also go to customer court.

  • deepakmangal117
    Deeepak Mangal (@deepakmangal117) reported

    @airtelindia Airtel Air fiber customer service very bad with out solve problem always msg u r complaint resolve

  • _always_late
    Niyati A (@_always_late) reported

    @airtelindia why are you taking customer’s money and your customer service absolutely sucks. If this is not resolved within 2 days, I’m switching to Jio/Vi at least they don’t steal from customers

  • mdana_er
    Anas sahil (@mdana_er) reported

    Network issue near City College, Roorkee. Both Airtel and Jio have poor connectivity, affecting online work. If a signal jammer is being used, kindly verify if it's impacting nearby users. @airtelindia @JioCare #Roorkee #NetworkIssue #TRAI

  • MohitShah199811
    Mohit Shah (@MohitShah199811) reported

    Hi @Airtel_Presence @airtelindia team, Please fix my WiFi wiring. The wires have come down very low due to high winds/monkey issue. The people whose house the wires are passing through have asked to raise them, otherwise they will cut them. Kindly resolve this soon. Thank you!

  • pareekshitc
    PAREEKSHIT M CHITAGUPPI (@pareekshitc) reported

    @airtelindia @trai Airtel Fix the DataSpeed problem in Bengaluru Lot of Fluctuations b/w 5G/4G+/4G throughout the day. Data speed is 1 to 3mbps in 5G. This is crazy and not acceptable .

  • iamVvikas_CA
    Vikas Thukral (@iamVvikas_CA) reported

    @airtelindia @TRAI @JM_Scindia I am unable to understand why Government of India tolerates network issues by service providers. A complaint lodged 15 days ago goes still pending. Need to control airtel monopoly to improve network issue. Even i am not allowed to raise another one.

  • Shinvanuk
    Manzoor Ali Khan (@Shinvanuk) reported

    Hey @airtelindia why are your services so f@cked up even in Delhi? I regret switching my 5 SIM card family pack from @reliancejio . Please fix your 5G services before I switch to some other service provider.

  • Arun_The_Geek
    Arun Kumar Purohit (@Arun_The_Geek) reported

    @Airtel_Presence @airtelindia @airtelnews I have never seen such a worst network in my life..I think Bsnl would also runs better than you..the fraud let me tell evry1, I ws hvng prep nd ltd data then the speed was in mbps, and then I switched to postp and unlimited,spd is 1 kbps

  • _always_late
    Niyati A (@_always_late) reported

    @Airtel_Presence doesn’t understand that a query is resolved after the customer is satisfied not when they deem fit @TRAI please look into the mal practices at @airtelindia

  • MayankDas2687
    PTheIndian (@MayankDas2687) reported

    @Airtel_Presence @airtelindia 26th Day Broadband is not yet restored what ******** are you doing bunch of Fraud Morons people don't recharge for getting this BS service bunch of corrupt decoits. Fix the connection *******.

  • piyushvyas93
    Piyush Vyas (@piyushvyas93) reported

    @aseemmanchanda I am a PrePaid user of @airtelindia and have been a subscriber of 3GB/day plan since 2022. Always paid price in advance. And yet I am not considered a premium customer. What kind of discrimination is this!

  • main_ca_banunga
    Main CA Banunga (@main_ca_banunga) reported

    @airtelindia Take your ****** wifi and leave! There has been network outage since 9 hours, how a person who is working from home is supposed to work! Dsl id 01115706665_wifi

  • Tausif_Ahmad_s
    Tausif Ahmad (@Tausif_Ahmad_s) reported

    I finally ported my Jio SIM to Airtel because Jio's network is very poor. @reliancejio @JioCare @airtelindia

  • TinuRajioRaju
    Rajesh Sumaria (@TinuRajioRaju) reported

    @MIB_India @TRAI @airtelindia Despite highlights on multiple platforms there is no solution, what type of arrangements this is?

  • 21C_Ruler
    KUFLI 😎 (@21C_Ruler) reported

    @airtelindia I am writing to formally request the permanent disconnection of my Airtel Wi-Fi service with immediate effect due to poor service. My connection has been completely down or unusable for the past 7 days. Despite multiple attempts, the issue has not been resolved.

  • jaijairamrathod
    E20 PETROL GEN- Z INDIA (@jaijairamrathod) reported

    @airtelindia Mobile company loot 3 days validity bolke recharge kiya abhi tak internet nahi aaya, refund 39rs sare setting Puri check kar li kahin per Koi galti nahin Hai Ye kitne logo ke sath hota hoga Subject: Complaint Regarding ₹39 Data Recharge Not Working Dear Airtel Support Team, I recharged my Airtel number with a ₹39 data pack after my daily 1.5GB data was exhausted. However, even though the recharge was successful, my internet service is still not working.

  • ayushgupta1610
    Ayush Gupta (@ayushgupta1610) reported

    @Airtel_Presence @airtelindia your services sucks. We have been trying to discontinue the wifi services still your customer care is pathetic.

  • iManjunath_M
    Manjunath Muttalgeri (@iManjunath_M) reported

    @SavingsSimpl @airtelindia Airtel stores will directly and rudely say they don't have service for prepaid customers they always try to force people for buying into postpaid. They don't even accept port in customers

  • LawBatra
    Hemant Batra | Lawyer . Legal Futurist . Podcaster (@LawBatra) reported

    @airtelindia @Airtel_Presence On Airtel App an Airtel Agent is assigned to resolve my complaint. My office called that Agent and he said that he was assigned my complaint by mistake as he works in a different territorial area. This is what AI and automation of #Airtel is doing. Highly inefficient.

  • patel_samir
    SAMiR (@patel_samir) reported

    @Airtel_Presence @airtelindia It's day 3 without internet, and I've received zero response or updates from your technician team. This level of service is unacceptable.

  • RajacholanShan1
    Rajacholan Shanmugan (@RajacholanShan1) reported

    @Airtel_Presence @airtelindia No Internet from yesterday in our area 600115 raised complaint yesterday but today got this reply like will try to resolve tomorrow it means taking 3 days @Airtel_Presence

  • sachanritik1
    Hritik Sachan (@sachanritik1) reported

    @JioCare @reliancejio @airtelindia People out here have complained a lot to customer care, but no one has heard.

  • KushagraBarnwal
    Kushagra Barnwal (@KushagraBarnwal) reported

    @airtelindia WiFi down from last 24 hours and still no resolution. Can’t expect this service.

  • ideepakkanu
    Deepak (@ideepakkanu) reported

    @airtelindia Why is yr network so relentlessly terrible — not just bad, but among the worst? Is it Bcoz u hide behind a comfortable duopoly nd feel zero pressure to deliver value? Do u simply not care about th customers? You waste no chance to harass nd frustrate yr own users

  • bpgdibrugarh
    Bhaskar Gogoi (Papukon) (@bpgdibrugarh) reported

    Hey @airtelindia I pay the highest plan yet I have to wait for a small service matter in Airtel store. Its bad

  • vatsalgupt19244
    vatsal gupta (@vatsalgupt19244) reported

    @airtelindia i didn't knew that to take out 1 sim i need to give my passport jst because the signature on the pan card is not matching. Dear AIrtel I never expected such kind of harrasment from your company jst because my mother's sin is not working and I need 1 sim.

  • ravi__gujjar
    रवि पटेल भावली (@ravi__gujjar) reported

    "I am an Airtel postpaid user. You offer Airtel Fast Lane to postpaid users as the fastest network in the country, but I have been facing internet speed issues for a long time. Your data service works very poorly." @airtelnews @airtelindia

  • sachanritik1
    Hritik Sachan (@sachanritik1) reported

    @JioCare @reliancejio If they are not planning to do so then maybe @airtelindia can you improve your coverage out here. People are just so frustrated with bad connectivity here.

  • IndicVichaar
    Indic Vichaar (@IndicVichaar) reported

    Horrible, below par services by @airtelindia in Kothrude area Pune. The WiFi installed 3 months back conked off 2 days back. 48 hours on no update when it will spring back to life. Pathetic @airtelnews