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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 11: Problems at Airtel India

Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Hyderabad, Ahmedabad, Chhindwāra, Mumbai, Chennai, Delhi, New Delhi, Bhopal, Kozhikode, Shillong, Indore, Pune, Shimla, Thiruvananthapuram, and Bengaluru.

CityProblem TypeReport Time
Hyderabad Wi-fi 25 minutes ago
Ahmedabad Internet 54 minutes ago
Chhindwāra Internet 3 hours ago
Mumbai Total Blackout 4 hours ago
Chennai Internet 7 hours ago
Chhindwāra Wi-fi 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Raka_xplorer
    Rakesh (@Raka_xplorer) reported

    @Airtel_Presence @airtelindia @TRAI How many years do you required to correct the bill, it’s already beyond bill payment date and you have not resolving or responding. If you have to continue with **** service then why you were asking people to choose airtel postpaid. Fraud services. I won’t pay anything extra.

  • Sandeep__Kamble
    Sandeep Kamble (@Sandeep__Kamble) reported

    @airtelnews @airtelindia @Airtel_Presence my Wifi Air Fiber not working properlyz slow speed from last 1 week, when I registered a complaint 1 week ago, no any call or msg received about my complaint. If my complaint not resolved tomorrow, i permenent disconnected service. That's it

  • Mishraabhinavv5
    Abhinav (@Mishraabhinavv5) reported

    @MintOminty @airtelindia @Airtel_Presence I face the problems or enka RR every month They need a proper belt treatment

  • Chetan67994137
    Chetan Gulhane (@Chetan67994137) reported

    @airtelindia I already returned my router to the Airtel representative and cleared all pending bills before requesting connection closure. However, an amount of ₹1400 is still showing in my wife's account. Could you please check and resolve this issue? WiFi ID: 20041136850.

  • divya_anand
    Divya (@divya_anand) reported

    @airtelindia you try to send refunds via Cheque for a customer who has cancelled a service owing to relocation? And your phone support IVR is hopeless. Can a human pls contact me else I’ll be canceling my postpaid plan with you over this!

  • saiyamag
    SaiYaM🚀 (@saiyamag) reported

    @airtelindia @airtelnews @Airtel_Presence I need help with a SIM ownership transfer. The number is currently registered to my sister, and I, Saiyam Agarwal, want to transfer it to my name. On 08 Aug 2026, both of us physically visited AIRTEL STORE - SPECTRUM HOUSE, SILIGURI, with our documents. The store refused to process the transfer because it is a prepaid connection and told us to first convert it to Postpaid and then wait another 4 months for ownership transfer. Please clarify if this is actually Airtel's policy. and intervene to process the ownership transfer as per the applicable procedure.

  • vikramk58721417
    vikram kumar (@vikramk58721417) reported

    This is the 3rd time in a row I’m facing an internet issue with Airtel Xstream. I’m unable to contact customer support or even raise a service ticket. This is extremely frustrating and the worst experience I’ve had with Airtel Improve your customer support.@airtelindia

  • MintOminty
    Minty Sharma🍹 (@MintOminty) reported

    Almost 18hours since I raised this issue on social media @airtelindia unable to restore WiFi connection and Digital TV connection which is postpaid and they have already taken 2months rental in advance This connection isn’t even completed one month 🙌🏻 LMAO @Airtel_Presence

  • rajkumarsubram
    rajkumar (@rajkumarsubram) reported

    @airtelindia @CMOTamilnadu airtel beggars in india ....no faithful business shaming the people which intent reduce the customer @airtelindia

  • MrVeritas
    M Raj (@MrVeritas) reported

    @airtelindia You have world's WORST customer care service. Unable to contact Airtel Fiber landline number. Tried thousands times. SHAME on you @Airtel_Presence

  • Abhayshukla5000
    .Abhay Shukla (@Abhayshukla5000) reported

    Airtel 4G/5G network is not working properly in Maigalganj, near Bajaj Agency, Lakhimpur Kheri, UP. Please fix the network issue as soon as possible. @airtelindia @Airtel_Presence

  • Deep_Vani
    Deepak पारख (@Deep_Vani) reported

    @airtelindia I have been an airtel black customer for 15 years For the last 7 days, I have trying to get a IPTV, I have made 20-30 calls to 121, visit to your local store, I am always given a new idea but no IPTV. Can someone in airtel help

  • KumarAb96420433
    Kumar Abhishek (@KumarAb96420433) reported

    @airtelindia @Airtel_Presence Checked DM and replied. Please assign the set-top box to my registered number (7070992780) and activate it today itself. Need resolution immediately.

  • karna_vr
    విఆర్ కర్ణ (@karna_vr) reported

    @ViCustomerCare @airtelindia I am currently using a Vi Postpaid connection, but due to unexpected and unexplained billing issues, I am planning to switch to Airtel. I was promised a ₹399 monthly plan by Vi, but I am being charged ₹862+ every month.

  • sourabh55yadav
    SourAbh 🇮🇳 (@sourabh55yadav) reported

    @AyodhyawasiD @airtelindia @Airtel_Presence Worst Service, If you are going with Airtel go with Airtel Wire Fiber don't go for Airtel Air Fiber.

  • me_shrutisingh
    Shruti Singh (@me_shrutisingh) reported

    @airtelindia the support portal. Even after raising the issue with the advisor, the support portal shows no active requests pending. This makes it seem like my support request isn't being tracked anywhere. Yesterday, I received a notification about an issue in our area. So, I was aware..[4]

  • OyeeYashhh
    Yash khandelwal (@OyeeYashhh) reported

    @airtelindia Extremely disappointed with your service. It has been 3 days since I requested a new Airtel Wi-Fi connection. KYC and registration were completed immediately, but the installation was delayed unnecessarily.

  • arun_jajoriya
    Arun Kumar (@arun_jajoriya) reported

    For the past 20 days, my Wi-Fi has been working for only 1–2 hours a day. I’m not even getting an option to speak to customer care anymore; Worst service....I’m really fed up with this service. It's time to switch.. @airtelindia @airtelnews @airtel

  • ananyad17
    ananyad17 (@ananyad17) reported

    Possibly the WORST @airtelindia store I’ve visited at Spectrum Mall, Noida. Staff are completely disinterested, clueless about their own systems, and more busy chatting than helping customers. Absolutely pathetic service.

  • Pjjrocks
    Pulkit-Jain (@Pjjrocks) reported

    @Airtel_Presence @airtelindia I have airtel air fiber connection with me and while installing it I was never told that it caps at just 1000GB instead of regular fiber which caps at 3333GB. Now I am informed that my data quota is over and nothing can be done. I need help urgently

  • bikashchandras
    Bikash Chandra Swain (@bikashchandras) reported

    @airtelindia @Airtel_Presence please stop my connection. Your customer service is too bad. No reply from airtel thanks app, over phone call and neither via DM here. Too bad..

  • rajit_rastogi
    Rajit Rastogi (@rajit_rastogi) reported

    @airtelindia from being one of the best telecom company once they became the worst telecom service providers in India. @airtelindia #AirtelSucks #ShashwatSharma #cxo @DoT_India

  • _navneetnandan
    Navneet Nandan (@_navneetnandan) reported

    @airtelindia should I change my operator I am facing this issue on regular basis @reliancejio are you guys help me in this if I switch to @reliancejio as jio air fiber

  • _navneetnandan
    Navneet Nandan (@_navneetnandan) reported

    I wanted my issue to be resolved soon but it’s been more than 24 hrs and my internet still not working and it’s happening in Delhi NCR area waoo ? worst service @airtelindia

  • itz__ansari
    Er azharuddin Ansari (@itz__ansari) reported

    @airtelindia why service down bhokar 9373768797

  • AkhilReddy319
    Akhil Reddy anumasula (@AkhilReddy319) reported

    @airtelindia What kind of network are you providing? We don’t even get enough network to utilize 1% of our daily data—that’s how poor the connectivity is. And this isn’t some remote location. This is Nanakramguda, Kokapet, one of the prime areas of Hyderabad.

  • koletivivek
    vivek choudary koleti (@koletivivek) reported

    @airtelindia it’s been 11 hours since I’ve dropped my mobile number in private chat. Not even a response. Atleast you could’ve raised a ticket. Meh,😑 worst service ever. @TRAI You’ve made our lives hell. #GOI Super sir,you’ve given entitlement to these cronys

  • jogprasad
    Prasad Jog (@jogprasad) reported

    @airtelindia @Airtel_Presence @airtelnews are you people really in the business of communication? I have been writing to you since 2 weeks and you don't reply. I am not asking for any complicated issue. You can simply refund the money paid by me and close the matter.

  • sumit18verma
    SUMIT VERMA (@sumit18verma) reported

    @airtelindia I raised a request for Airtel Xstream IPTV installation 4 days ago, but I have still not received any response or installation update. Please look into this issue urgently and arrange the installation at the earliest. Kindly provide me with an update on the statuso.

  • Jangala1996
    Vijay Kumar (@Jangala1996) reported

    @airtelindia,the network is too much of a disappointment! Please focus on improving the signal instead of focusing so much on ads. 📶