Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 24: Problems at Airtel India
Airtel India is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (24%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Bhubaneshwar, Warangal, Chhindwāra, Lucknow, Patna, Vijayawada, Bengaluru, Chennai, Kolkata, Jalandhar, Karnāl, Bhopal, Kanpur, Mumbai, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Bhubaneshwar
|
Internet | 8 minutes ago |
|
Warangal
|
Internet | 10 minutes ago |
|
Chhindwāra
|
53 minutes ago | |
|
Lucknow
|
Phone | 2 hours ago |
|
Patna
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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❣️Angel❣️ (@itsangelzlife) reportedWhy my Airtel Broadband isn’t working 😑 Can you please help @airtelindia @Airtel_Presence @airtelnews
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Mohandass (@mohandass1989) reported@airtelindia @Airtel_Presence If this is not resolved immediately, I will be formally escalating this matter through CPGRAMS, TRAI grievance channels, and the Consumer Forum for wrongful service denial, repeated false assurances, operational negligence, and loss caused by forced Airtel Black exit.
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Adv. Paras Rathi (@im_paras_rathi) reported@airtelindia my airtel broadband not working red light blinking on router. Why you don’t make it simple to reach you. Every time it takes soo much efforts to place complaint and at last i have to post it on this platform and then you used to take action.
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kshitiz aggarwall (@aggarwall23) reported@airtelindia My WiFi has not been working for the last 3 days despite repeated complaints and follow-ups. This is causing inconvenience and financial loss as work is getting affected. Who will bear the loss for these 3 days of service failure? Expect an immediate resolution.
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Dr. Raj Vadher (@DrRajVadher) reported@Airtel_Presence @airtelindia No response? Still the same issue
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Piyush Mohanty (@mohantypiyush19) reported@airtelindia @Airtel_Presence also your customer care is of no use. Is there anyone i can speak to? I need a call from your executive this very moment else please take your service i will find another service provider
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Sri | beyond specs 💭 (@sri00_exe) reported@airtelindia It’s been eight days since I posted this ad and six since it was posted, yet there’s no resolution. You’ve also stopped calling me for two days now, which clearly shows you don’t have any intention of resolving this. I believe we can consider this if you are okay with me disconnecting all my three postpaid and WiFi connections and diluting my Airtel black. If you are still interested, please call me with a proper resolution and timeline. Otherwise, I will consider this a non-resolution and disconnect my connections. Thanks. @airtelindia @Airtel_Presence
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Ashish (@AshishC25259476) reported@Airtel_Presence @airtelindia Dear Team I am really pissed off now. Your CC executives are making this issue so complicated. I have raised the request of shifting the Wifi from old address to new address but your CC executives have raised the request under new connection.
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Sapna (@dream299_) reported@airtelindia @FibreAirtel I applied for the air fibre 5 days ago and still didn't get any update on installation status.. I was told this will be done in 24-48 hrs. Your customer supports are automated no help from there.. Atleast give me some update or whatsoever 🙄
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SPITFIRE™ (@Sujoy1907) reported@Airtel_Presence @airtelindia Can you please reolve my pending issue / complaint which I launched today early morning but still no satisfactory resolution about my active hello tune service is abruptly stopped after renewal date clearly stated earlier of 21 June? Rectify kindly.
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Mohandass (@mohandass1989) reported@airtelindia @Airtel_Presence Tweet 3/4 I have been repeatedly given false promises of “2 hours” and “4 hours” by customer care, only to see complaints closed without actual restoration. Complaint refs: 31-6855336209276 31-6856197221346 31-1000013825918 31-6857172251762
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Proud भारतीय 🇮🇳 (@irahulchitti) reportedIt’s been nearly 24 hours and the Wi-Fi is still not working in my area First they told us to wait 12 hours but now they keep extending the time 🫥 Pathetic service @Airtel_Presence @airtelindia
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Heisenreborn (@heisenreborn) reported@airtelindia Absolutely unacceptable service! My WiFi has been down for the last 2 days and despite your engineer visiting and promising it would be fixed within 2 hours, NOTHING has been done till now. No update, no resolution, no accountability.
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Azhar Sayyad (@AzharArqamPS) reportedMy mobile number has been disabled from last five days,inspite giving a complaint at the Airtel office,Nagpur no action has been taken yet,a complete 1 year recharge was done at that number,I request to immediately resolve the issue and start the number @airtelindia
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Jayram (@Prachand_Murkh) reported@StringReveals @airtelindia @airtelnews I have paid the amount yesterday morning for Airtel Fiber Connection. Sales person has promised the Installation in an hour. But it has been 24 hours and there is no response from Airtel. Worse service & no regard for time.
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Praharsh Chavan (@ChavanPraharsh) reported@airtelindia my WiFi is not working customer id is 10101022237150
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Sandhya Vedullapalli (@Sandhyapalli) reportedWhat’s @airtelindia @Airtel_Presence doing. Past of Annanagar facing network issues with call drops and signal issues. It’s no more just one person problem. Do I need to be a VVVVIP for this problem to be rectified??? @omjasvinMD
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rishabh chhajer (@Rishavchhajer) reported@airtelindia @Airtel_Presence Your sales team is much better than your support team , just visit airtel thanks app, open wifi/iptv and exit , they would call you instantly asking if i want to buy wifi service which I dont because i already have one. On the other hand is your customer support team. They suck.. i have calling 121 since month for merging all my services.. ye nahi ho paa raha inse.. Even customer support here on chat sucks.. just telling me to have patience and saying we will resolve your query..
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saravananmurugan (@saravananmurug) reported@airtelindia I believe it is waste of time see the resolution time it is 08.17pm so far no one contacted as like yesterday escalation, how come a company so careless about installation will provide good service
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an Indian citizen (@majbooorbanker) reportedHey @airtelindia please help me shift/relocate my existing airtel xtream fiber connection
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ANUDEEP GOUD (@ANUDEEPGOUD10) reported@airtelindia @Airtel_Presence it has been 3 days since the issue is not solved are you willing to solve or can i switch to another network please give an conclusion..
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Anushka Mehta (@AnushkaMehta7) reported@JioCare worst service provider in India. Worst customer care. Problems have been going on for two weeks with no resolution at all. Only constant hang ups from your end. Will be porting to @airtelindia
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Jyotinath Ganguly (@jganguly) reported@airtelindia @AirtelServ30428 @Airtel_Presence Dear Airtel, I need help to cancel two Hotspot SIM numbers. Airtel customer service and Appellate are struggling to understand my problem.
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vikash yadav (@im_yadav_vikash) reportedNow a days airtel has worst service and network. They are just looting aam Aadmi. @airtelindia @telecomminindia
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Mohandass (@mohandass1989) reported@airtelindia @Airtel_Presence Tweet 3/3 This is no longer a delay—it is clear negligence in grievance handling. Wrongful barring despite payment, repeated wrong complaint classification, forced Airtel Black exit, and benefit loss. Formal escalation to consumer and telecom grievance authorities now underway
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TPS Oberoi (@TripatPalSingh9) reported@Airtel_Presence Hi TPS Oberoi Your Xsafe Service Request No. 1-1YA41BM4 has been confirmed. Our Engineer SAJAN (08045778733) shall visit you on 2026-05-23T09:00:00. But no one visited today. Even calls are not picked by the said engr. Pls do the needful. @airtelindia
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Ajit Hiray (@AjitHiray) reported@airtelindia - 30 hours and still the Wi-Fi service in Pune Aundh area is down. No response or TAT being provided when the service is going to resume.. is anyone even looking into this. No intimation, no resolution!! @airtelnews @Shashwat_388
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अशिषकृष्ण पेंडसे | Ashishkrishna Pendse (@ashishhpendse) reportedPaying for a 40 Mbps plan and not even getting usable speeds. At this point, I’d be happy with even half the promised speed. Basic tasks are struggling, forget office work and streaming. Please fix this ASAP. @Airtel_Presence @airtelindia
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rishabh chhajer (@Rishavchhajer) reported@airtelindia @Airtel_Presence Your sales team is much better than your support team , just visit airtel thanks app, open wifi/iptv and exit , they would call you instantly asking if i want to buy wifi service which I dont because i already have one. On the other hand is your customer support team. They suck.. i have calling 121 since month for merging all my services.. ye nahi ho paa raha inse.. Even customer support here on chat sucks.. just telling me to have patience and saying we will resolve your query..
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Earning Trader (@EarningTrader05) reportedHow to enable Airtel priority network @airtelindia @Airtel_Presence I am a Airtel Black user with 999 plan