Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 9: Problems at Airtel India
Airtel India is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Bhīlwāra, Chennai, Guwahati, Pune, Chhindwāra, Bhubaneshwar, Shimla, Kolkata, New Delhi, Delhi, Gurgaon, Bengaluru, Mumbai, Hyderabad, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 2 minutes ago |
|
Pune
|
Internet | 5 minutes ago |
|
Mumbai
|
Phone | 7 minutes ago |
|
Bhīlwāra
|
Wi-fi | 4 hours ago |
|
Chennai
|
Internet | 9 hours ago |
|
Guwahati
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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kunals (@KunalS0612) reported@airtelindia @Airtel_Presence I have been experiencing network issues since early morning. Requesting your assistance to resolve this at the earliest.
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Sumit Saurabh | Typescript | React (@sumitsaurabh927) reportedHi @airtelindia what do I have to do to cancel a connection? I’ve tried reaching out to customer care, have written emails, have tried your app as well. All to no avail. My connection is still active and I don’t want it anymore. What do I do?
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T K (@TavinderT) reportedAnother day and my Airtel broadband is STILL WORKING despite repeated disconnection requests. Why am I being forced to pay for a service I’ve asked to terminate multiple times? Stop billing, disconnect immediately, and share final bill + closure number. @airtelindia @Airtel_Presence #Airtel #CustomerServiceFail #trai
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Ant 🎈 (@AntSpeaks_) reported@airtelindia where and how on earth do you provide consumer support?? I am facing problem with 5g unlimited data from the last one week, I am not getting unlimited data even after having the '5g' network in my smartphone. Kindly fix this problem. #airltel
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Rahul Rana (@RahulRa33766302) reported@airtelindia Its been more than 20 hours, still your team is not able to restore internet, and now its is daily basis your internet going down. Please resolve it earilest.
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Akaash (@avibhs) reported@airtelindia , your senior management is full of cheap sales people . They have given targets to reduce connection returns instead of fixing speed quality. After an important video call got disrupted.. decided to return it .. but customer care issued repair request for incentive
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Ritank Saxena (@ritank2102) reported@Airtel_Presence Mr Ajay V @airtelindia please start the process of removing your **** from my house it's been over a month I am struggling @ACTFibernet please connect at 7338151015 after 9 am Monday - Friday current location Bannerghatta road Bangalore omkar nagar syndicate bank colony.
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Bullet 350 (@MohitChaud84936) reportedPlease stop the excessive recharge reminder calls for my Airtel WiFi connection. The moment my plan expires I receive 15–20 calls a day. Even after saying I’ll recharge later, the calls continue nonstop. This is extremely irritating. Kindly fix this. @airtelindia @Airtel_Presence
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Ganesh Jangam (@Ganesh_Jangam) reported@reliancejio please guide me for porting from @airtelindia because After multiple complete about Ping and network issue and calling quality low issue still there is no resolution only fake promises from @airtelindia from last month now I want to Port in jio please guide...
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Sam Chung (@Samchung79) reported@Officejmscindia @airtelindia @narendramodi International roaming of 3999 was activated on our number without our knowledge. After making several complaints to your customer service and billing team, multiple visit to airtel outlet nothing has been done till now. Please help as we are on the verge of cancelling the no.
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Pramathesh Ambasta (@PramatheshA) reportedHello @airtelindia. I am being forced to post this once again about the PTR record which I had requested. Your team has done nothing at all so far. It makes promises on phone which it doesn't deliver on. Your support is terrible to say the least.
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Patels (@HydPatels) reportedHey @Airtel_Presence Wifi not working from morning...logged the complaint with Airtel App... Please resolve it immediately... Registered mobile no: 6301374093 Location: Golden City, pillar no 248 @airtelindia
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sck (@sck_chaitu) reported@Airtel_Presence Have already explained the concern and shared screenshot, Google pay denies any responsibility since the recharge was processed by Airtel. And I am stuck trying to get a resolution from @airtelindia @TRAI
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Democratic Guy (@DipDemocrat) reported@airtelindia I’ve been repeatedly reporting serious network issues since mid-April through 198, but there has been no resolution yet. At my location in Newtown, Kolkata, full 4G/5G signal shows, but during calls VoLTE drops, voice breaks/no audio, and mobile data stops working. This happens on every call and even outside my building. Being a postpaid customer, this level of service is disappointing. If this continues unresolved, I will have no option but to port out. Kindly escalate this on priority. @TRAI
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Rishi Mehta (@rishi_mehta16) reportedAnd don’t even bother sending anyone at my home I am not letting anyone in. No need to fix it, my plan is ending in a few days anyways. @airtelindia @Airtel_Presence
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Rupam Das (@nibirrup) reported@airtelindia Can you help me porting the connection or getting a new connection as It seems I am dealing with @JioCare the most incompetent force of service providers who can't solve a simple issue of network and ask for new connection.Just feed up with their generic assurance.
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Mohit Pandey (@mohit_pandey01) reported@airtelindia very pathetic service! My IPTV connection is yet to be installed since the last 10 days even though no response from customer care.
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Prem Upadhyay (@AdvPremUpadhyay) reported@airtelindia On 1 May requested an MNP to change of circle from MH to UP (East) . After 7 days, it has not been ported. After routine visit to ur store,Today I was told that it has been cancelled by user which is a lie. This is wrong customer practice. @DoT_India to intervene.
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வெங்கடேஷ்🐦(Venkatesh K) (@Vengatesh_ks) reported@airtelindia @Airtel_Presence Wifi network connectivity issue compilant was raised yesterday and it should be resolved on May 5th 6.30 PM as per the SLA but still no one reaching my home and resolve the issue May I know what's the purpose of raise the ticket and set the SLA?
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Mark Johnson (@MarkJoh63052590) reported@airtelindia is the worst if you're willing to get a new wi-fi connection Never ever go ahead with them. It's been 48 hours since I made the full payment, they still haven't done anything. Now they said they will take 4 days just for just the visit Go ahead with @reliancejio
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Vidyarthi Shivam (@SaffronShivam) reportedFirst screenshot form Airtel Xtream App. Second from website. I have claimed free offer now wanted to cancel, so app saying that visit website for plan cancellation and website said visit app for the same ये तुम लोग का क्या लूप है कस्टमर से जबरन उगाही करने का @airtelindia @Airtel_Presence
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OverThinker (@OftenMyself) reportedWhat a shame @airtelindia @Airtel_Presence. Paid for wifi mesh and it's been 1 month but the service is not yet fulfilled. The Area Engineer does not pick up calls. The appellate authority and customer care either slept or did not bother. Order ID- 21-164096791745
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CA Puneet Lamba (@capuneetlamba) reported@cmchelsimehta Airtel is showing issues everywhere. Even the Airtel black plan users are complaining. What is this behaviour @airtelindia ?
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poonam/thakur (@peas_to_pods) reportedCare to explain how a long-term post-paid customer can raise a complaint about service (network access) issue across devices? @airtelindia @Airtel_Presence
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Vivek Sharma (@Vivekpandit1352) reported@airtelindia @Airtel_Presence Why is there a data limit on the "Unlimited 5G" plan? It’s misleading to market it as unlimited if there are hidden restrictions. Please look into this and provide a resolution. #Airtel5G #FairUsagePolicy #AirtelIndia
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Binaca (@BPinto54515) reported@airtelindia you guys suck.. no answers, no resolution Just pass the buck I spoke with an agent a supervisor and his supervisor.still no definite resolution
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🇮🇳 Go corona Go 🇮🇳 (@GoIndiaGo2014) reported@airtelindia such a weak network I am postpaid customer still your service is so low standard and you don’t have area to resolve or register the issue. Chat box is just helpful or not helpful rating.Really you just need a kick
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Sam Chung (@Samchung79) reported@airtelindia International roaming of 3999 was activated on our number without our knowledge. After making several complaints to your customer service and billing team, multiple visit to airtel outlet nothing has been done till now. Please help as we are on the verge of cancelling the no.
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vikas jain (@vikasnetani) reportedIn this sense #airtel is way better must say. @airtelindia jio is worst. Can't even solve a small prob over phone and also technicians won't visit as well. Worst bc. #Jiodown
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Arvind Gupta (@iamthecreator87) reported@airtelindia @Airtel_Presence what ******** is going on between your network really I will port all my 15 numbers to other networks I am facing network issues and net issues am I fool to pay you so much money on postpaid are you taking on granted @TRAI please take action