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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Guwahati, Kalyān, Chennai, Hyderabad, Gurgaon, Chandigarh, Jaipur, Betūl Bazār, Kolkata, Dehra Dūn, Pune, Delhi, Hosūr, Bengaluru, and Kurukshetra.

CityProblem TypeReport Time
Guwahati Internet 4 hours ago
Kalyān Internet 5 hours ago
Guwahati Internet 7 hours ago
Chennai Wi-fi 7 hours ago
Hyderabad Phone 7 hours ago
Gurgaon Wi-fi 7 hours ago
Full Outage Map

Community Discussion

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • pradeepmiriyala
    Pradeep Miriyala (@pradeepmiriyala) reported

    @airtelindia wrong billing happening for past 3 months. Despite complaining multiple times, still same issue.

  • SambitGaan
    Sambit Gaan (@SambitGaan) reported

    @airtelindia @Airtel_Presence Hey you ******* how many complaints I have to do. You nonsense people, I am complaining you that the speed is very low, but your people are not responding. What kind of pathetic service you are providing. @jagograhakjago Please log a complaint.

  • engineerbabu_20
    Er. Nyayapati Vamshi Krishna ନ୍ୟାୟପତି ବଂଶୀ କୃଷ୍ଣ (@engineerbabu_20) reported

    @airtelindia is unable to provide good quality network coverage at multiple locations within Bhubaneswar, and when we raise query for various locations one by one, the AI chatbot deployed will refuse to accept newer complaints by giving excuse that previous complaint is pending.

  • spjha1998
    Surya Prakash Jha (Ess_Pee_Jha) (@spjha1998) reported

    @airtelindia Why do you shamelessly claim to resolve every complaint? You are fraudulent company

  • yashwanthk27
    Yashwanth (@yashwanthk27) reported

    @Airtel_Presence @airtelindia There has been no usable network coverage inside my home for months, making it extremely difficult for my family to make or receive calls. I had already raised this issue under CLCNF3BLR20260112293708, but despite repeated follow-ups, no solution.

  • kbsarfaraz
    Sarfaraz (@kbsarfaraz) reported

    It's been a month, still no solution. What kind of service is this? @Airtel_Presence @airtelindia

  • Binny0284
    Binny (@Binny0284) reported

    @Airtel_Presence Ashutosh u need to speak to appellate , nodal , network teams as i have sent more than 50++ mails to them since April 2019 and no one in Airtel is ready to resolve the issue. Pathetic service from Airtel Delhi. .@airtelindia @TRAI

  • caarpitchauhan
    Arpit Chauhan (@caarpitchauhan) reported

    @airtelindia There is complete failure of your service for Internet fiber at our office in Vibhuti Khand, Gomti Nagar, Lucknow for a couple of weeks. Your Engineers are not competent to identify the problem and resolve it. Kindly send competent engineer who can check root problem

  • iam_madhubabu
    Madhu (@iam_madhubabu) reported

    I ported from @airtelindia to @reliancejio last week, but I want to switch back because Airtel's network and internet are better. Is there any way to port back within 90 days?

  • MSK_Bharat
    MSK (@MSK_Bharat) reported

    @Airtel_Presence @airtelindia I was made to make another 50/- yesterday to activate my services. Had to bear 24 hours downtime and multiple trip to Airtel store to restore my services. Worst Service Indeed. I would better look out for a better Service Provider soon.

  • shriyalnaik
    Shriyal Naik (@shriyalnaik) reported

    @airtelindia This communication does not provide an update; rather, it reiterates previous statements from your customer care department. No new information has been presented, beyond the assertion of prioritization.

  • RohanDeka13
    Rohan Deka (@RohanDeka13) reported

    @airtelindia is such a ****** network ever. Worst service

  • saadahmed263007
    saad ahmed (@saadahmed263007) reported

    Bhade ke tattoo @MSEDCL and @airtelindia whts up with u dungbeetles messing electricity and network in Mamdapur Neral? Did the chai paani not arrive at your offices? Hsnt milking ppl of their hard earned money not filled ur throats? See the sh!tshow we face in India @BBCWorld

  • AMITPARJAPATI85
    अमित आरएसएस (@AMITPARJAPATI85) reported

    @airtelindia @Airtel_Presence @airtelnews our internet and phone is not working. Please help us in meerut uttar pradesh

  • Haryanviiiii
    यार हरियाणा के (@Haryanviiiii) reported

    @TRAI Yes I have @airtelindia priority network Already I get 5 g network at home May time compliant but Only msg I got your complaint is resolved

  • JmTeamsuzuki
    JM (@JmTeamsuzuki) reported

    @TRAI Ofcourse yes, I havent seen complete signal bars in my @JioCare network. And experience with @airtelindia wired broadband is pathetic. As there is no competition Airtel and Jio customer experience is degrading day by day and I should say they are least bothered about customer complaints. More competition required.

  • thevikashsinha
    Vikash Sinha (@thevikashsinha) reported

    @airtelindia I have existing Fiber Connection with 9973395927...I have been raising multiple requests for shifting my connection from Ahm to Gnr, but still unsolved...I never expected this kind of service from you.. 👆 No solution provided even after posting it on 19.07

  • ashish_swaroop
    ashish swaroop (@ashish_swaroop) reported

    Have been using two @airtelindia Premium Postpaid connections, but the experience of reaching customer care is absolutely terrible. For a premium service, the customer support is deeply disappointing. What’s the point of paying more if you can’t even speak to a representative.

  • bishthemant96
    bishthemant96 (@bishthemant96) reported

    Pathetic service from @airtelindia, I had raised wifi relocation request on Saturday but still my wifi hasn't been installed at new address. Everyday I call customer care and every day they say that they are escalating the request. Ticket number: 21-177891946605

  • MDayesh3
    MD ayesh (@MDayesh3) reported

    @Airtel_Presence @airtelindia Why am I not able to use 5G unlimited on my mobile I am talking about my mobile not about other devices even though I have 5G phone network my net is cutting from 2 GB if you don't arrange it soon I will port it

  • ravikrishnaande
    RAVI (@ravikrishnaande) reported

    @pradeepmiriyala @airtelindia Raise a request for port, they will only do the follow up to resolve the issue.

  • devendraspavan
    RCB in Shivamogga (@devendraspavan) reported

    Hi @airtelindia, as a customers we face lot of challenges and scolding from service engineers who without even work or fix charge for service charge, which is not given by your company.Not sure how to fix this, make sure to give some solutions for us.

  • SKodgire
    Sanjay Kodgire (@SKodgire) reported

    @airtelindia my complain no is 11035698344 on date 20-0702026 but problem is not solve yet and I'm tired of calling, but there's no link at all to talk to any of your officers. It’s a very bad service your technician says WiFi router is failed but no one replace it

  • tusharbelwal1
    tushar belwal (@tusharbelwal1) reported

    @airtelindia For your information. 1. He didn't call he was trying to fix the issue. 2. He never checked my device. 3. Just fixed something in poll, and then scrammed. 4. Still my wifi is not working. And still he aint picking up calls. Refund now. Airtel. And clise the account

  • KanwatNirbhay
    NIRBHAY KANWAT(NK) (@KanwatNirbhay) reported

    @airtelindia @airtelnews Your Onsite Engineers are useless, they don’t have basic knowledge of technology don’t know anything want to work on their conditions, request No: 11035830703. I will not provide otp until my issue will not be resolved. @Airtel_Presence

  • shraey25
    Shräëy (@shraey25) reported

    Dear @AirtelIndia, My Airtel no. has been barred due to a KYC issue. Customer care informed me that the SIM is registered in another person's name, despite me being the genuine long-term user and having obtained it through an authorized channel. Please DM.

  • talwar_puja
    Puja Talwar (@talwar_puja) reported

    @airtelindia My SIM has been suddenly deactivated and I’m told my number is “not recognizable” — I have no way to call, and even emails are bouncing back as “not registered.” I’ve been a customer with no resolution in sight. Please help urgently. #AirtelDown #CustomerService”

  • DishaPandit7
    Disha Pandit (@DishaPandit7) reported

    @airtelindia @airtelnews Again a new problem like everyday with airtel wifi in sector 144, Noida This has became a ritual literally Can you solve this or not? Or should i switch to jio because literally there is no network of airtel in that area you can’t even call Ridiculous!

  • saagarwal31
    Saurabh Agarwal (@saagarwal31) reported

    Extremely disappointed with @airtelindia support. After a 7-minute wait, agent Rafat refused to log my complaint, claimed the line was too busy, and told me to just fix it myself via the Airtel Thanks App. Is this how you treat customers?

  • gaganxn1
    GAGAN (@gaganxn1) reported

    @Airtel_Presence @airtelindia Please check the DM At this point, it seems switching to another carrier is the only solution left.