Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 30: Problems at Airtel India
Airtel India is having issues since 11:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (26%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Patna, Guwahati, Cuttack, Shillong, Panaji, Mumbai, Delhi, Varanasi, Chandigarh, New Delhi, Pune, Jaipur, Thiruvananthapuram, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 1 hour ago |
|
Patna
|
2 hours ago | |
|
Chhindwāra
|
Internet | 4 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
|
Cuttack
|
Wi-fi | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Keshava Kotari T (@keshava_kotari) reported@reliancejio @airtelindia @DoT_India your assurance is give 6G network service but here subscriber getting 2g services! Please stop the day robber activities and give best services to your customers! Now a days fed-up with telecom operator's higher value pack and lower services
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MINALI BANSAL (@bansal_minali) reportedAirtel broadband has been down since morning and there’s zero response from customer support. No updates, no resolution, nothing. This is extremely frustrating! Please fix this ASAP. @airtelindia @Airtel_Services #worstexperience
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bharatasnani81 (@bharatasnani81) reported@Airtel_Presence @airtelindia Wifi not working since afternoon when is it getting resolved??
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Deepak (@deepak77) reportedI am facing similar problem from @airtelindia @Airtel_Presence. Was asked to wait for 12 hours and even that time is over. Why sell products that don't work??
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Anil Mohanty (@Anilkunmun) reported@airtelindia I have booked an Airtel wifi connection on 23rd April with full payment and till date waiting for someone to come and fix it but till date it's not been fixed. No one is responding also. Such a pathetic services @TRAI @ConnectCOAI
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Mohammad Imran (@rhir714) reported@airtelindia @airtelnews @Airtel_Presence Final reminder to Airtel: My Wi-Fi (03319035484) has had frequent disconnections since day 1 due to improper router installation. Despite promises, no fix for 1+ year, yet billing continues. This is unacceptable.
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Gangaprasad (@gangaprasadk8) reported@airtelindia @airtelnews @airtelnews Dear Airtel, I raised an IPTV request 3 weeks ago but haven’t received any update. The ticket is still not cancelled. Please cancel the request and process the refund immediately. This level of service delay is disappointing.
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Coollover (@Coollover12345) reportedNone of ur customer care people are able to answer me this. Third class service from u guys. Sirf lootne baithe ho janta ko. @airtelindia @airt
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Unwanted Newz (@JorwalRiya54356) reported@nch1915 @Airtel_Presence @airtelindia I am facing a recurring network issue (full signal but no internet). Despite multiple complaints and 5+ days of follow-up, no resolution has been provided. Request your intervention for urgent resolution.
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Kshitij Ghosh (@GhoshKshitij) reported. @airtelindia @ThanksAirtel Request 4 fiber tv connection on 22 Apr 2026 ws raised & I paid 500/- on the same day. I ws told i will get a call within 4 hrs bt no-one called. I called 121 on 23rd, 29 Apr but no help arrived. Today is 30 Apr still no response. mob no. 9767572512
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Aadhavan® (@aadaavaan) reportedIf you’re thinking of getting @airtelindia WiFi, DON’T. I’ve been struggling for 72 hours without a connection. They have no service personnel available and their support team is useless. Total waste of money and time. 😡 @airtelindia @Airtel_Presence
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ayush (@ayush3422719024) reported@AirtelIndia My Xstream Fiber is not working, LOS red light showing. Please fix ASAP. Location: Faizabad
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Ashish Johnson (@Justin0074u) reportedHow many days will it take for @airtelindia to provide wifi and dth services at Pin 122505? I keep getting reminder for bill payment for the service which is not even active.
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Dark horse (@BarotKaush54950) reported@airtelindia @Airtel_Presence you are breaking all records. My network speed is extremely slow and no one is bothered to resolve the issue. Now even your engineer does not call or visit.
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सात्विक 🔱 (@Satviksengar3) reportedDear @airtelindia @Airtel_Presence, if this is the level of service you're going to provide, it would honestly be better to stop selling SIMs altogether. One complaint hasn't been resolved for 3 months straight. This is not service, it's negligence.
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Sahil Kaushar (@sahilkaushar) reported@Airtel_Presence @airtelindia Airtel Xstream WiFi down for 3 days in Godda, Jharkhand. No support, no updates from customer care. Highly disappointing experience. Need urgent resolution. Please take this seriously #airtelxtream
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MARIO 🍄 (@Quantum_Aghori) reported@airtelindia why ******** it's impossible to reach your customer care?
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utkarsh sharma (@utkarsh31136225) reportedMy Airtel Xtreme Fiber wifi is not working since 2 days inspite of regular payments . We are facing consistent issues since 2 days working from home. Our job is also hampering. Need immediate fix 01171928237_dsl @airtelindia @airtelnews
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Zorawar (@Cocky_trengod) reportedHey @airtelindia, your app says ‘Unlimited’ data, but my internet has been blocked for 15 days despite paying my bills. No warning, no notice, just a hidden cap. This is misleading advertising. Please fix this immediately. @Airtel_Presence @TRAI #Airtel #ConsumerRights
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Gopal (@gcsahu92) reported@airtelindia Hi team, my home WiFi has been down since yesterday. Despite multiple attempts to contact customer care & technical support, I haven't received any response. Requesting you to please prioritize and resolve this at the earliest. 🙏
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Jay 🪖🪖 (@jayraj300) reportedBeen trying to shift my Airtel WiFi just 1 km away — it’s been a week with ZERO resolution. No updates, no accountability. But the moment you request a new connection, you get flooded with calls instantly. @airtelindia @airtelnews Clearly, existing customers don’t matter.
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shahid baba (@babashahidP) reported@airtelindia This is unexpected and was never authorized by me. Complaint No: 31-1000013244357 Kindly review this issue and correct the billing at the earliest. contact no: 9906861000. shahid Bashir Baba.
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Aman Dalal MS (@almostDead_AD) reported@airtelindia pls lift the 1gb data loan reminder on my prepaid number. I have been a 4 yrs 5G customer & despite heavy recharges this 1 Gb reminder is irritating. Plus it never mentioned on app about 1 gb repayment. Do good airtel
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Ashu (@Ashu261993) reported@airtelindia @Airtel_Presence I am extremely frustrated with the pathetic service regarding my new Airtel Fiber connection. I made a payment of ₹3004 on 19th April and shared my Aadhaar details, but the installation is still pending.
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pavan Lashkari (@pavan_2706) reportedThe issue was resolved after 5–6 hours, but within 24 hours my Wi-Fi went down again due to “maintenance.” This clearly shows the problem is recurring and not permanently fixed. none of my questions have been answered about reason, compansassion,fix @Airtel_Presence @airtelindia
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Suraj (@tweetkumarsuraj) reported@Airtel_Presence @airtelindia This is really ridiculous that you / team have been making excuses/ buying time to resolve the issue. I have made the payment and still not received the device. I’m have been suffering due to the Airtel Wi-Fi network issue !! Pathetic Service!!
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Akash Kumar (@AkashKu11449233) reported@Airtel_Presence After replying on DM as well sent email to support your appellate no one responded this is what airtel is aiming for . I will definitely stop telecom service from Airtel @airtelindia Dear @reliancejio please help me to get wifi postpaid & camera connection replacement airtel
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Babbar Sheikh (@BabbarSheikh2) reported@airtelindia @Airtel_Presence Complaint Registered at call center for Network Issue one week ago but no response & Action .. Poor customer Service
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SAMARTH KUMAR (@samarthkumar1) reported@airtelindia @Airtel_Presence Repeated complaints remain UNRESOLVED, but are falsely marked as “resolved” in your system: 28 Mar 2026 – 11027466345 ❌ 13 Mar 2026 – 10867136039 ❌ Latest – R53GYH2SC2 (raised today) This raises serious concerns on service accountability.
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Gopal (@gcsahu92) reported@Airtel_Presence @airtelindia @Airtel_Presence You are telling me the Wifi issue will take 4 days to resolve in a metro city like Chennai? I am expecting it to resolve by tomorrow. Already its down since two days.