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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 18: Problems at Airtel India

Airtel India is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chandigarh, Shillong, Indore, Kallakkurichchi, Hyderabad, Chhindwāra, Jaipur, Mumbai, Pune, New Delhi, Bengaluru, Guwahati, Delhi, Kanpur, and East Delhi.

CityProblem TypeReport Time
Chandigarh Wi-fi 58 minutes ago
Shillong Internet 2 hours ago
Indore Wi-fi 2 hours ago
Kallakkurichchi Internet 2 hours ago
Hyderabad Internet 3 hours ago
Chhindwāra Wi-fi 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • parimal_dutta
    PARIMAL DUTTA (@parimal_dutta) reported

    @airtelindia Why was your prepaid service completely down for about 2 hours yesterday, starting around 9:30 PM, in Gomia, Jharkhand 829111?

  • Nnayak79
    Nayak79 (@Nnayak79) reported

    @airtelindia Team, since you are unable to resolve the mess you've created, just refund the amount of my recharge plan and I'll move to another service provider. What's the delay when you've admitted that you are unable to provide a solution. It's been 3 months. Act Urgently @airtelindia

  • jyotsna_roy
    Jyotsna (@jyotsna_roy) reported

    @airtelindia 4 ur huge network & services on ofer. BT u r oersubscribd. poor afte sales service & amazin pushy sales. Inspite of dues paid 4 #1010xxxx8492 all services r shut dwn. Nw I shld visit service centre. Dad 97 yo.U tak bak ur service. ACT is👍

  • LazyPers0n
    ProudIndian 🇮🇳 🕉️ (@LazyPers0n) reported

    @Mayanksparsh31 I am amazed why anyone still using @airtelindia ? I shifted last year itself..never going back.

  • Udit_143
    Udit Gupta (@Udit_143) reported

    @TelecomTalk @airtelindia feels like a scam based on my experience. 1 month, multiple complaints, zero resolution. Service requests get closed without fixing the issue. Even as a postpaid customer, I haven't received the promised priority/Fastlane benefits. Extremely disappointed. @TRAI

  • ChillaXer_
    Sumanth (@ChillaXer_) reported

    Thinking to porting to @reliancejio , @airtelindia SUCKS!!! IDK why they aren't showing the same plans that my father's SIM has, but are completely not available to mine!!

  • MayankDas2687
    PTheIndian (@MayankDas2687) reported

    @Airtel_Presence @airtelindia 5 days Broadband is not fixed and You've not fixed the connection your good for nothing engineers haven't fixed the connection be prepared for a legal case if you don't fix the connection by evening and refund this 5 days.

  • navazkhan85
    Navas Khan (@navazkhan85) reported

    @I_M33NU @airtelindia VERY worst service 😔

  • EditsbyBurhan
    Edits By Burhan (@EditsbyBurhan) reported

    @airtelindia your service is absolute ****. WiFi down for 4 days! Spent 600 on data while I pay 1170 monthly. Customer care gives ****** up replies and Engineers do not pick up and requests gets cancelled. I do work from home. Fix this or I will take this case to consumer court!

  • SinghSukhdeep8
    singh (@SinghSukhdeep8) reported

    @airtelindia hello Airtel 10 day continue problem still pending WiFi internet not working I try cal custom care but only speak ivr not talk with customers executive o try chat bot but chat bot tell me problem solve within 4 hours but problem not solve so I request register complaint or call me #airtelwifi #internet

  • preshit
    Preshit (@preshit) reported

    @shiladitya @airtelindia @Truecaller This also leaves me confused. I am actually customer of Airtel, if I block and report as spam, will I lose out on genuine communication from them in the future?

  • MaliVipul
    Vipul Mali (@MaliVipul) reported

    Dear @airtelindia @Airtel_Presence @TRAI, I am extremely disappointed with Airtel's postpaid service. My family has been using an Airtel Family Postpaid plan for the last 3 years. For the past 6 months, we've been trying to convert 4 postpaid numbers to prepaid, (1/4)

  • alsoshubham_
    Shubham (@alsoshubham_) reported

    I took 2 airtel postpaid numbers just few days back thought I won't get internet issue anymore, I will get unlimited 5G all time but in reality this is even worse @airtelindia it's the day 1 my networks are dead and my internet speed is so slow

  • irshad_mohd7
    Mohd Irshad (@irshad_mohd7) reported

    @airtelindia why my internet has to be shut down for two days for router replacement? I am being told that's how it's done. And why your engineer providing false information to avoid permanent fix and try to get away with a hack to get it working?

  • sanjaypandeypnp
    Sanjay Pandey (@sanjaypandeypnp) reported

    @airtelindia @Airtel_Presence Personal Number already shared in DM message but solution not provided yet

  • shahjan86
    Ali Shaikh (@shahjan86) reported

    @Airtel_Presence @airtelindia My Airtel Digital TV ID 3076023037 has had an IPTV/No Internet issue for days.4 complaints, multiple engineers,but still no resolution.Ref: 657538995,Ticket: 657651917. Please escalate and resolve urgently, or I'll approach NCH. #Airtel #PoorService

  • SharukhKhan_1
    Shah Rukh Khan شَاہ رُخ خَان (@SharukhKhan_1) reported

    @IndianTechGuide "This is such a terrible move by @airtelindia. If you want more money, just increase the plan prices fairly, but why restrict the service we paid for? Completely unacceptable! 😡❌"

  • Raj_Uttarakhand
    iRaj Uttarakhand (@Raj_Uttarakhand) reported

    @Airtel_Presence The air fiber isssue continues, called your unhelpful customer care and spoke to an arrogant customer care staff who hung up? What’s up Airtel? @airtelindia @Airtel_Presence #airtel #airfiber

  • aastha_rawat05
    Aastha Rawat 🇮🇳 (@aastha_rawat05) reported

    Still waiting for a response, @airtelindia . How can a customer correct their registered name when your app provides no option to do so? Please resolve this instead of making customers chase support for a basic correction.

  • Mr_Ashwin_SK
    Ashwinnnnneyyyyyyyyy (@Mr_Ashwin_SK) reported

    @IndianTechGuide Hey @airtelindia, what kind of joke is this? 🤡 You raise plan prices, call it "Unlimited 5G", and then silently slip a clause stating we can’t share it via mobile hotspot? If I pay for data, it is my data. I should be able to use it on my laptop, tablet, or phone as I see fit. Charging premium rates just to treat a basic smartphone feature like a crime is pathetic. Time to port to Jio. 👋🛑 #AirtelScam #Airtel5G #ConsumerRights

  • ajysinghydv
    यादव अजय सिंह (@ajysinghydv) reported

    @Airtel_Presence It's been almost 1 month my DTH still not working, complaint registered and no body turned up till date, what happened with u guys @Airtel_Presence @airtelindia

  • chirusainikudu
    Vishwambara!!! 🚩 🇮🇳 (@chirusainikudu) reported

    @airtelindia @Airtel_Presence Looks like you guys have competition in worst customer service… go celebrate!

  • ManjuCloudAI
    Manjunadha Penugonda (@ManjuCloudAI) reported

    @Airtel_Presence @Airtel_Presence @airtelindia How many days you require to fix this

  • SharukhKhan_1
    Shah Rukh Khan شَاہ رُخ خَان (@SharukhKhan_1) reported

    @yabhishekhd "Hey @airtelindia and @reliancejio, restricting hotspot on 'Unlimited' plans is disappointing. If you need revenue, just hike the price—don't degrade our service by cutting features. We deserve better! 🛑📉 #Airtel #Jio"

  • kolirk1980
    Ramesh Koli (@kolirk1980) reported

    @airtelindia airtel wifi service has converted into pathetic in sector 21 Noida. I am thinking to change it from Monday and cancel all the mobile WiFi landline services in my family and advise this to my neighbours. And above it you don’t have direct customer face and eat our mon

  • HandbrakeHarry
    Haresh Kukkreja (@HandbrakeHarry) reported

    @airtelindia firstly your bot is stupid. My 2 month old remote control is inoperational and I've been trying to get this across for a month. Chat says services are under maintenance. Take the trouble, find me if you wish to resolve this issue or I'm porting.

  • smahipal679
    Mahipal Singh (@smahipal679) reported

    @Airtel_Presence @Airtel_Presence @airtelindia I've been without internet for hours while your app keeps repeating the same automated promises. Buying Airtel WiFi was one of my biggest mistakes. The moment my plan ends, I'm switching to another provider. Absolutely pathetic service.

  • Ravindra150693
    Ravindra Vishwakarma (@Ravindra150693) reported

    @airtelindia @airtelindiaHello Airtel Team, My Airtel number is facing a serious network issue at my location. I am unable to make or receive calls, and mobile internet is also not working. Kindly check the network coverage in my area and resolve the issue as soon as possible. Thank you

  • indiaismy1
    Nawaz sarif (@indiaismy1) reported

    Hello @airtelindia My network not working, as per your customer care 198 she informed either your number 9936964835 not recharge for 90 days or KYC not done but both are done👍 kyc showing successful. My number is important please restore my number as soon as possible.

  • dm0000000000001
    Dinesh Mishra (@dm0000000000001) reported

    Unbelievable tactics by @airtelindia! Sending false service suspension messages to extract money when no recharge is due. This isn't service; it’s predatory alarmism. Are you targeting customers blindly? Waiting for a logical explanation. #Airtel #Accountability