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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 20: Problems at Airtel India

Airtel India is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: New Delhi, Kolkata, Ludhiāna, Bengaluru, Hyderabad, Lucknow, Pune, Mumbai, Aizawl, Bhubaneshwar, Srinagar, Delhi, Budaun, Chandigarh, and Imphal.

CityProblem TypeReport Time
New Delhi Wi-fi 20 minutes ago
Kolkata Internet 28 minutes ago
Ludhiāna Internet 2 hours ago
New Delhi Wi-fi 2 hours ago
Bengaluru Internet 2 hours ago
New Delhi Total Blackout 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • SandipBhowmik90
    Sandip Bhowmik (@SandipBhowmik90) reported

    @airtelindia The flash messages keep popping up incessantly. When I called customer care, one representative said it was a phone setting issue, while another claimed it would stop if I turned off the 'Broadcast Message' option in the messaging settings.

  • ajaypillay06
    Ajay Pillay 🇮🇳 (@ajaypillay06) reported

    @Manik_M_Jolly @airtelindia @Airtel_Presence Be cautious with Jio also. They don’t cancel easily. Only AI help desk. And cancelling options you will go bonkers

  • johnjayasinghs
    John S (@johnjayasinghs) reported

    @jain_harshit @airtelindia should provide voice only plan instead of looting same amount from everyone irrespective of their need. They initially tried to ban WhatsApp calls as well. Supporting bad business practice will create a situation 15 years ago 10MB 10 Rs 1GB 249 rs plans again and you can’t do anything some other pig will support that also

  • jyotish_13
    Jyotish Kumar Ray (@jyotish_13) reported

    Net not working @airtelindia

  • GarudEyeIntel
    GarudEyeIntel | OSINT 🇮🇳 (@GarudEyeIntel) reported

    Airtel is officially blackmailing their customers for paying more and there is no network even. People should stop using airtel asap. They need a lesson. @airtelindia @TRAI @Airtel_Presence #airtel #trai #viral

  • jmoorthy
    Jana (@jmoorthy) reported

    @piyush_trades My parents never uses data package and they need only voice call. But @airtelindia forcing them to buy with data and package price getting increased almost every month

  • vikasjgd
    Vikas Kumar (@vikasjgd) reported

    @Airtel_Presence @airtelindia my airtel d2h not working none of the channels

  • rana__ind
    rana (@rana__ind) reported

    Kindly recall @Airtel_Presence even after sending details on dm till now no resolution as still getting error for complaint made yesterday while trying to access airtel selfcare website. If further delayed with no proper resolution matter to be escalated @airtelindia

  • buttermasale
    aaru (@buttermasale) reported

    @airtelindia @Airtel_Presence you still hasn’t resolved my query Btw im your postpaid customer, shame on you honestly. If this same continues for this month im switching to Jio im not paying postpaid bill of for the July month

  • fracturebaandya
    Gaurav (no lafda arc) (@fracturebaandya) reported

    @airtelindia It's finally fixed. Didn't even require a visit, something you guys could do at your end. Baffling that it took you 67 hours to do that, and even more baffling that it took me about 12-13 phone calls following up. Fix your customer service, it wasn't a pleasant experience at all

  • Namta_G
    Namta Gupta (@Namta_G) reported

    @Airtel_Presence @airtelindia so many calls and I still cannot see these ticket IDs on my Airtel Thanks App, I am not receiving any calls from the customer support team to confirm this. No resolution at all. (2/2)

  • varungadiparth1
    Xoo (@varungadiparth1) reported

    Being postpaid user instead of getting airtel 5g fastlane i am getting zero signal. There is no response since one week from. Pathetic service. @airtelindia @Airtel_Presence

  • sammiee_samir
    Albela Sameer (@sammiee_samir) reported

    No solution since 13 July @airtelindia @Airtel @jagograhakjago

  • joginderc13
    Jogindra Singh Chauhan (@joginderc13) reported

    @airtelnews @airtelindia Very bad services . We submitted a connection shift request on 16 July but your team has still not shift the connection . This dealy is unacceptable. Many time compliant regarding this case . .0120. 4464452

  • errisheek
    Risheek Kumar Mishra (@errisheek) reported

    @JioCare I shifted from @airtelindia to you for better service of jio fiber at my home. Within first 20 days of installation the system became non-functional 4 days ago. But nobody has come to resolve. Only rescheduling!!! #patheticjio #shamelessservice

  • palashrawat7
    Ronaldo (@palashrawat7) reported

    @airtelindia @Airtel_Presence I am not able to connect with your support team. Can someone please call me

  • engineerladka69
    Himanshu (@engineerladka69) reported

    its literally next to impossible to raise any concern with @airtelindia , did a recharge, the pack did not get activated. Now i’m in a loop between voice bot and chat bot . Neither of them being able to log a complaint. Its so frustrating. @TRAI

  • The_Subhransu
    Subhransu Sekhar Dutta 🇮🇳 (@The_Subhransu) reported

    @amangoeliitb I know Jio has many issues but I still don't wish to go with these scamsters @airtelindia ... Thats all.

  • nexsaicommunity
    NEXSAI Community (@nexsaicommunity) reported

    @jitendraverma__ @JioCare @airtelindia U can't switch, Becoz vi and bsnl doesn't offer better speeds compared to Jio and Airtel And coverage might be poor too. If ur area has good coverage you are good to go. Check twice thrice before switching....

  • imshekharsingh1
    Shekhar Singh (@imshekharsingh1) reported

    @Airtel_Presence Till now no solution has been found for my problem, only useless answers are being given in DM, whereas I am giving complete proof, still I get the same answer in DM. @airtelindia Do you want your customer to switch SIM companies? You may be too proud to be bigger.

  • SandipBhowmik90
    Sandip Bhowmik (@SandipBhowmik90) reported

    @airtelindia Finally, they told me to check YouTube for the solution—but if I have to go to YouTube myself, what exactly are you people there for? Does paying for a service mean we have to suffer this kind of hassle?

  • lonewolf_rps
    lonewolf (@lonewolf_rps) reported

    Solve my issue @airtelindia

  • chaichokro
    𝕮𝖍𝖆𝖎 ☕𝖌𝖆𝖗𝖆𝖒(not a parody account) (@chaichokro) reported

    @jitendraverma__ @JioCare @airtelindia Lol bsnl doesnt have 5g and vi's is a namesake 5g , they are monetizing their 5g network. Also don't post rubbish that u will leave the networks.

  • RamkumarP_S
    Ramkumar (@RamkumarP_S) reported

    @Airtel_Presence @airtelindia Billing dispute SR 31-1000014996781: your complaint centre missed three written resolution deadlines (17, 18, 19 Jul), then went silent. Appeal filed with Appellate Authority TN on 19 Jul. Still no reference number or response. Who is accountable here?

  • hasukmistry
    Hasmukh k mistry (@hasukmistry) reported

    Airtel wifi services and customer services sucks. only thing they know is charging the amount for full month. they don’t care about providing internet services for complete month. Internet is down again after 3 weeks. total mess @airtelindia @Airtel_Presence

  • GameGully1
    Game Gully (@GameGully1) reported

    Hello @airtelindia I'm face data services issue, not able to connect to internet, neither 5G or any of the data "G" is not working. Your service is pathetic, I'm not able to reach to customer executive for last two days.

  • Kaushik1234578
    Kaushik S (@Kaushik1234578) reported

    @amangoeliitb @airtelindia is the worst among these two service providers.

  • satyam_sengar
    Satyam Singh Sengar (@satyam_sengar) reported

    Pathetic service by both @airtelindia and @reliancejio 24 hours since complaint no improvement. @airtelindia didn’t even bothered to revert over my DM

  • rashokan77
    Ashokan Ramasamy (@rashokan77) reported

    Airtel black connection is not working for last 4 days at my home I raised a complaint ( complaint number 11035391632). Till now the issue is not resolved. Airtel team takes such a long time to resolve issue and the support team does not even bother to resolve. @airtelindia

  • Itsonlyjrp0504
    Jyotiranjan Prusty (@Itsonlyjrp0504) reported

    The worst ever wifi ISP goes to @airtelindia .After taking the fees, Neither Engineer nor authority responds to your new connection..It has been 4 days of delay for the installation.Engineers are giving some stupid reasons in their portal and they are considering them for delay.