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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, Chhindwāra, Kolkata, Ludhiāna, Guntur, Jaipur, Aizawl, Sopur, New Delhi, Chennai, Coimbatore, Chandigarh, Hyderabad, Raurkela, and Patna.

CityProblem TypeReport Time
Pune Phone 31 minutes ago
Chhindwāra Internet 36 minutes ago
Chhindwāra Internet 38 minutes ago
Kolkata Wi-fi 1 hour ago
Ludhiāna Wi-fi 2 hours ago
Chhindwāra Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • achindra
    Achindra Bhatnagar (@achindra) reported

    @airtelindia @DoT_India My 80+ year-old mother has had ZERO network on her Airtel number since Oct 2025. No calls. No SMS. Months of complaints and escalations, yet no resolution, while Airtel continues to bill her. This is an unacceptable level of service.

  • Nkjhabgs
    Nitesh Jha (@Nkjhabgs) reported

    Dear @airtelindia & @Airtel_Presence, dealing with your network has become a daily struggle. Pathetic data speeds, constant call drops, and zero ground-level improvement despite multiple complaints. Your service quality is a complete disaster! 📉🚫 #Airtel #WorstService

  • TanviSolanki_
    Tanvi Jain 🇮🇳 (@TanviSolanki_) reported

    @jpgmys @airtelindia @Airtel_Presence Pathetic service... I request you, Kindly look into this immediately

  • prashant_harith
    Prashant Harith (@prashant_harith) reported

    @airtelindia @OfficialDMRC very disappointed by Airtel ncmc card, recharged on 24-08-2026 through Airtel thanks app, recharge sucessful, but not allowing to top up from any ncmc machine installed at station stating no value add done. Airtel staff at metro station have no solution

  • AnoushkaSingh_
    Anoushka Singh (@AnoushkaSingh_) reported

    I've been trying to cancel my WiFi for over a month. It’s suspended and unused, yet I keep getting billed despite multiple calls to customer care and even paying extra. I was told it was cancelled, but it still hasnt been. Disappointed. Please cancel it immediately. @airtelindia

  • JoshDilpreet
    Josh DS 🇮🇳 (@JoshDilpreet) reported

    why my data strucks in between apps again and again from your end. It started after you got my yearly subscription on 14th of this month. After getting Yrly sub you have put me on a poor bandwidth. your 4G and 5G are useless. you are cheaters. @airtelindia

  • Lokeshmicroseft
    Lokesh Kumar (Sikar .Raj.) (@Lokeshmicroseft) reported

    @Airtel_Presence @airtelindia 3 @Airtel_Presence Service installation ke baad se usable hi nahi hai, phir bhi billing July se show ho rahi hai. Jab internet mila hi nahi to payment kis baat ki? Wrong billing/activation date correct karo, unusable period ke charges adjust karo aur connection actually fix karo.

  • Aman_Gupta_5
    Aman Gupta (@Aman_Gupta_5) reported

    @airtelindia This is a serious escalation regarding your Wi-Fi service. My Airtel broadband has been facing issues for more than a month, and I have raised complaints multiple times. Yet, the problem is still not permanently resolved. #worstservice #airteldown #nsfwtwtًً

  • Its_Satym31
    Satyam Pandey (@Its_Satym31) reported

    @airtelindia My Airtel Wi-Fi has been down for 5–6 days, and water is leaking from the router. I’ve tried contacting support, but calls aren’t connecting. I have a recording of this. Please arrange a technician visit urgently and fix this ASAP. Registered mobile: 9315837594

  • BonnyOinam
    Bonny Oinam (@BonnyOinam) reported

    Dear @airtelindia I'm from Imphal,Manipur address-Wangkhei Yonglan Leirak i have been facing network issue since the last 1 year call option is okay but the internet network is not working both indoor and outdoor i have been complaining been it doesn't resolve yet till now

  • nadeshpande
    Neeraj Deshpande (@nadeshpande) reported

    @Airtel_Presence No further response since a few days. I have shared the root cause. An HLR flush should fix the issue. Is someone ready to listen? @airtelindia

  • iamsaddammujeeb
    Mohammad Saddam Mujeeb (@iamsaddammujeeb) reported

    Dear @airtelindia, this is extremely frustrating. I have been facing severe mobile network and internet connectivity issues in my area for the past 2 months, despite registering several complaints. Yet, there is still no proper resolution. Airtel continues to increase recharge

  • KKSinghITS
    K.K.Singh (@KKSinghITS) reported

    @airtelindia My WiFi service down since this morning. Complaint lodged but not yet attended. Pl expedite to set it right.

  • dharm0101
    Dharmendrasinh (@dharm0101) reported

    @airtelnews @airtelindia Manager didn't even gave us the guarantee whether the wifi will be back or not. I was really angry about how the serviced of @airtelindia really is. I was also not even got connected with ground team to know about the issue.

  • Arun_Karn7
    Arun Karn (@Arun_Karn7) reported

    Dear @airtelindia , shame on you for fleecing the public. In this era of 5G, even your 4G service isn't working properly. Do you only hike recharge prices, or will you actually fix the network too?

  • kptwts
    Kash  (@kptwts) reported

    Strong Complaint @airtelindia I paid ₹979 for your plan with unlimited 5G, but the internet has now become almost completely unusable despite having an active recharge. I have already paid for the service, so I expect the promised connectivity to actually work instead of...

  • amitnadhani
    CA Amit Nadhani (@amitnadhani) reported

    @airtelindia My wifi 01132764321 is down since yesterday. I can see the broken wire. Please note a complaint. Further I tried to make a SR through Airtel thanks app but its so complicated and over dependent on AI bot that it doesn't even help to create a SR.

  • VT07999
    Pri Kr. (@VT07999) reported

    My Airtel 5G is not working properly even 5G unlimited as I've 5G unlimited recharge. You too guys are scamming. @airtelindia @Airtel_Presence

  • rjrajessh
    RJ Rajesh (@rjrajessh) reported

    This is the speed I'm getting every night. Even reporting it everyday I'm yet to find any solution. And all this is despite having a 40mbps connection. Services are getting pathetic and if not fixed in next few days I'm gonna surrender my connection before next billing cycle. @airtelindia @Airtel_Presence

  • Gulshan75579679
    Gulshan Singh (@Gulshan75579679) reported

    Shame On You @airtelindia ur service is very poor and no any one ur help services is note problems . Then tomorrow I switched @reliancejio

  • swarit018
    sjkc (@swarit018) reported

    @airtelindia my 300 gb limit for 30 days was exhausted on 21 august but today is 26 august and still not got the reset i recharged with 1099 rs packnom 26 july plss help me

  • pauljacinth
    JACINTH PAUL (@pauljacinth) reported

    @airtelindia @Airtel_Presence your modem is garbage, your support is idiotic. A simple replacement has become a pilgrimage through incompetence, excuses and people who apparently specialise in doing absolutely nothing. Even hell would fire your support team. Replace my modem now.

  • itsNirbhayS
    Nirbhay Singh (@itsNirbhayS) reported

    @Airtel_Presence @airtelindia Even this tweet i have send after connect with Hotspot with other operator. What worst need to be seen

  • ananil111
    Anil (@ananil111) reported

    Hi @Airtel_Presence @airtelindia, By mistake I recharged my mumber twice (₹548 & ₹469) on June 1. Your system ran them parallelly instead of queuing them, causing ₹469 pack to expire uselessly. Plz help me get a refund or validity credit. (Comp. no. qpred1del20260825674249)

  • usheshtripathi
    Ushesh Tripathi (@usheshtripathi) reported

    URGENT @airtelindia @Airtel_Presence! My phone is lost/stolen and I need my SIM blocked IMMEDIATELY. It is linked to my bank UPI.Your 121, 198 IVR and useless AI chatbot are running in loops with zero human support. If fraudulent debits happen, who is responsiple

  • Cyberarvi
    Er. A.K. Shahi (@Cyberarvi) reported

    @airtelindia @Airtel_Presence I have an Airtel SIM card registered in my name that I originally obtained in Rajasthan, but for some reason, it is not working. I visited an Airtel office in Gorakhpur, UP, but was told that the SIM could only be issued from Rajasthan.

  • RaiKadar
    Raghavendra (@RaiKadar) reported

    @airtelindia @AdobeExpress @airtelindia you better improve the customer support first. There is no one listening to customer complaints.

  • Anurag760840001
    Anurag (@Anurag760840001) reported

    @pbhushan1 @airtelindia No sir they dont act swiftly on comman man's complaint!

  • 10zing
    10zing (@10zing) reported

    @MANIKOOL88 @airtelindia @bhartiairtelfdn I paid for a new connection, now they are saying never received the amount.

  • iftekha36597493
    iftekhar (@iftekha36597493) reported

    @pbhushan1 @airtelindia Sir, we are facing slow or absolutely no network for last three month but @airtelindia is not listening,now we are contemplating some other option of porting our number.