Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 12: Problems at Airtel India
Airtel India is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (56%)
- Wi-fi (23%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Guwahati, Pune, New Delhi, Bhopal, Chennai, Hyderabad, Noida, Chhindwāra, Mumbai, Lucknow, Kolkata, Ludhiāna, Delhi, Raipur, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Phone | 4 minutes ago |
|
Pune
|
Wi-fi | 9 minutes ago |
|
New Delhi
|
Internet | 1 hour ago |
|
Guwahati
|
Internet | 2 hours ago |
|
Bhopal
|
Internet | 2 hours ago |
|
Chennai
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Ankur Javia (@ankur_patel2206) reportedStill stuck in a billing nightmare with @Airtel_Presence. 30+ days later and they want ME to pay to fix THEIR mistake?Forcing customers into unwanted plans and charging to opt-out is predatory. Who else is dealing with this? 🚩#ScamAlert #airtel @airtelindia @airtelnews
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Pratyaksh Bharadwaj (@pratyakshb95) reported@DROBAIDURR @airtelindia @jagograhakjago Unlimited 5G only working on 2GB/day or more plans only also it's not possible that 5G is working still unlimited data not working.
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anshul (@morph_guru) reportedHi @airtelindia can you make remove number from family plan via Airtel app easier? I have been trying to find the option for 30 mins and yet failed. Even used your own help document that also is old.
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Sanjay Dhawan (@SanjayDhawan92) reported@Airtel_Presence @airtelnews @airtelindia Bad internet connectivity. Airtel third class service of india.
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@Rajshri4567 (@Rajshrii4567) reported@airtelindia Dear Airtel, I have been trying to get support for over a month but have received no resolution. My connection was converted to postpaid without my knowledge or consent. I never requested this change and want my number restored to prepaid. My number is being shown as unauthorized, yet charges have continued to be added and an outstanding amount is now being displayed. Despite repeated attempts, I have been unable to speak to a responsible executive. This is completely unacceptable. Customers should not be shifted to postpaid without their explicit consent and then be asked to pay charges for a service they never requested. Please review my case urgently and contact me via DM for the registered details. #Airtel #CustomerService #AirtelThanks
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SOURAV AGARWAL (@souravag0110) reported@airtelindia You airtel thanks app and your IVR is pathetic when it comes to support. I raised a prepaid to postpaid upgrade request which i want to cancel. Request Id : 4D205NA0UC
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Uttam Gupta | Affiliate Marketing Seo Strategist (@theUttamGupta) reportedDear @airtelindia @Airtel_Presence , @reliancejio , What is this happening with your Internet I did multiple recharge paying bill on time then why my internet not working since last 2 days? Whom are you listening to government or dena nhi chahate hain? Wrost services of both Neither Airtel Xstream working not Mobile internet or Airtel and Jio. When will you other fix this issue? 😡 In DM no reply public reply karna nhi h
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Rakhi Sinha (@RakhiSinha) reported@Airtel_Presence Your engineers could be lying. No one is working on repair in our area. The internet is down for Day 2! Undersea cables get repaired in a few hours. Airtel has come down to lying and cheating!? When will my Internet be up? Give me a definite date & time. @airtelindia
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MBA Ladki (@akanksharma) reported@airtelindia Why am I getting an internet bill despite of having discontinued the services? If i don’t pay this bill.. will you disconnect my wifi because that seems like an only solution
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Raktim Ranjan Saikia (@raktimsaikia) reportedDear @airtelindia, after multiple unresolved service failures, repeated follow-ups (15+ calls), a failed IPTV migration that suspended my DTH, billing confusion, unresolved WiFi UPS warranty despite invoices and poor customer ownership, I have finally cancelled my Airtel Black AC
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Vik Sharma (@VikVkrant15) reported@Officejmscindia @airtelindia @narendramodi my airtel wifi plan has been merged to unknown number without my concern. I have no idea abt the postpaid number. I have visited Manglapuri airtel store and they have denied to help and advised me to approach the Postpaid plan owner. Unfortunately, I am not paying for ur job.
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B B Sharma (@BharatB1012) reported@Airtel_Presence @airtelindia Airtel IPTV service sucks.. I called up 121 three times with ask of moving my 2 DTH to IPTV.. but no response till now. Not sure why
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Praveen Tripathi (@praveen_oistbpl) reported@airtelindia Can you help providing closure on Ticket: 11030093454
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Gautam (@Gautam009) reported@airtelindia @Airtel_Presence I have called twice on your customer care and everytime they told someone will call you within 4 hours.. Still waiting for the same. Email sent to 121 no response. Dm done to twitter team no response.. My Wi-Fi plan got changed in shifting. Need help
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themightymagnate18 (@mightymagnate) reported@Airtel_Presence @airtelindia worst service & worst customer care!
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Himanshu singh (@khsingh21) reportedDear Airtel, this is the second time this has happened. The recharge amount has been deducted from my account, but the recharge has not been credited to my mobile number. This is very frustrating. Kindly look into this issue and provide a quick resolution. @airtelindia
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Pradyumn Sharma (@Pradys01) reported@airtelindia @airtelnews I am extremely disappointed with your service regarding internet availability and all your claims of customer service are fluke. Despite my multiple complaints, your internet quality is next to zero with no improvement Affecting both my work and studies.
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Prakash Sarangi (@SarangiPK) reportedThe @airtelindia doesn't move an inch to restore the breakdown that has happened to 17 households. I doubt if they have any foot on ground! The affected area is just a 1km roadside strip that ideally takes 6 to 8 hours to fix. But it is more than 100 hours now of no response!
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Rajdip Das (@Rajdip_12) reportedHey @airtelindia, I'm really disappointed with your service. I'm paying for a 5G plan, but I consistently receive only 4G connectivity. If the network isn't delivering 5G speeds and coverage, what's the justification for charging customers for a 5G service?
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Srinivas (@RSrinivas2872) reported@airtelindia hi, we pay for 100 mbps speed, but get 4 mbps. And there is no resolution. Your remote customer care resolutions are useless. A perfect case of a greedy and low class company you've become. Congratulations.
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Suraj Sahu (@surajsahumrj) reported@airtel_presence @airtelindia WiFi has the worst disconnection process. No online cancellation, multiple support calls, repeated questions, and constant attempts to avoid processing the disconnection. Cancelling a service shouldn't be this hard.
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பிரகாஷ் தமிழன் (@Prakashp1416) reportedBoth my @airtelindia Xstream fiber and mobile network seem to be down right now. 😕 Posting this via my @reliancejio network instead. Hope the connection is restored soon!
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Roxy (@SKYvvim) reportedWork stopped day wasted @airtelindia @Airtel_Presence fiber down 7 hrs with Red GPON light App stuck in false area outage blocking ticket Local engineer says my line specifically is broken Assign technician ASAP ID 0645418541782_wifi Mob 7903692204
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Movies TV talk (@Movies_TV_talk) reported@airtelindia This is the second time I am facing issue for your broadband. I’m not even able to raise a complaint in your app. Because your app keeps closing the chat saying the issue will be fixed in 6 hrs. People working from home are facing issues because of your incompetence
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Vinod M (@vnd_me) reportedHI @airtelindia i want to terminate my broadband connection and trying to raise ticket since more than a month... the account is in suspended state bit I'm receiving bills for prepaid..
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VikRamification (@VikramPoonja) reportedAvoid @airtelindia unless you looking for outgoing calls only. You may not get incoming call services if you live in a high rise. And @Airtel_Presence would be ignorant about your network issues
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Hakuna Matata (@ThaniMaram_) reportedAirtel broadband is down 2nd time in 2 weeks. Airtel app is not letting me raise a ticket. no way to contact a real person. The customer care is carefully curated to avoid customer interaction. time to switch to jio or cherrinet @airtelindia @Airtel_Presence @JioCare
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Bajarang Lal choudhary (@JAATbajju18) reportedHello @airtelindia there is continues internet problem in my area , we have made complaints but still no solution. From last 15 days we are facing this ! Kindly look into this plz .
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Sandip Karmakar (@Sndpkarmakar) reported@airtelindia Airtel network has collapsed in our locality since last night, no network connectivity even in today morning, restore the service as immediate as possible, sending my number thru dm.
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Ankita (@AnkitaT_29) reportedPlot twist: Raised a complaint 4 days ago. Silence. Enquired about a new connection today. Phone rang within 3 hours. Looks like "new customers" have priority over "existing ones." Interesting business model. @airtelindia @Airtel_Presence @bhartiairtelfdn