1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 7: Problems at Airtel India

Airtel India is having issues since 01:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Agra, Pune, Chhindwāra, Mumbai, New Delhi, Jabalpur, Bengaluru, Hyderabad, Delhi, Guwahati, Bhubaneshwar, Chennai, Trichūr, Kolkata, and Nashik.

CityProblem TypeReport Time
Agra Wi-fi 4 hours ago
Pune Internet 5 hours ago
Pune Internet 5 hours ago
Chhindwāra Internet 5 hours ago
Mumbai Wi-fi 5 hours ago
Pune Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • jajuX93
    Jajati Behera (@jajuX93) reported

    @Airtel_Presence As mentioned the Engineer didn’t visit my house. For installation you need a decade?!! Is this the customer service that you provide??! Worst experience with Airtel wifi connection shifting @airtelindia

  • pepraveen
    Praveen (@pepraveen) reported

    @JioCare Entire experience makes me appreciate @airtelindia @BSNLCorporate even more. At least they know to handle customer requests with transparency and accountability. #Customers deserve clear communication and timely resolutions not endless delays, #voucher gimmick instead of refund

  • Bipinchaubey1
    KHALNAYAK (@Bipinchaubey1) reported

    @airtelindia dear Airtel I sign up for Airtel WiFi from last 2 weeks. From last two week not a single hour I used WiFi peacefully. Your service guy came 2 times. Problem reinstates in next 2-3 hour . Please change the faulty WiFi module. ASAP.

  • Adenovayash
    Yash Agarwal🇮🇳 (@Adenovayash) reported

    @airtelindia I have trusted airtel from the first time i bought an cellphone, and my whole family uses airtel , but they have always disappointed me with their service , i have an airtel wifi, every month they are out of service for atleast 7 days and i suffer a lot.

  • dhruviikillsss
    DHRUVI JAIN🤌 (@dhruviikillsss) reported

    @airtelindia Woahh such worst services no reply’s , your so called Online bot isn’t even taking complaints you aren’t ready to give me a person who can talk to me ****** Internet since 2/4 days seriously ? I mean there’s no value of customer?

  • dagarrrrr
    ज़नाब् (@dagarrrrr) reported

    @airtelindia what a disgusting situation am in at every point of location....it took me at least at an hour to get the internet and post this issue.....laughable situation....I don't know even that I would be able to post this....

  • lkonlineworld
    lkonlineworld (@lkonlineworld) reported

    @meaditya_aa @airtelindia @Airtel_Presence Deficiency in service claim kro Consumer case online ejagruti per file kro Nch bilkul mat karna only ejagruti

  • imchiranjeeb
    Chandan Chiranjeeb Sahoo 🇮🇳 (@imchiranjeeb) reported

    Hello @airtelindia I recharged my wifi 0676929564078_wifi the day before yesterday on Sunday 5th July 2026. But now I am trying to hold it as I am not in my local area. But while calling your customer care it's telling me we are facing problems since the last 24 hours

  • priyanktweets
    Priyank Jain (@priyanktweets) reported

    @airtelindia @JioCare any update. My net is down for 48 hrs. This is pathetic service #jiofiber #jio

  • bisousvk
    nikki 🩰 (@bisousvk) reported

    hello @airtelindia i have recharged with a data plan for my mobile number but my internet is still not connecting. could you please help me with it? customer care isn’t connecting to any person so that i could talk with them

  • rishhaabhh
    Rishabh (@rishhaabhh) reported

    Dear @airtelindia and @Airtel_Presence , This is beyond frustrating now. I already opted out of your Wi-Fi service, clearly asked multiple times to stop calling me, and requested permanent closure of my connection. Yet every single day I keep getting multiple calls from your team asking the same questions again and again. How many times do I need to say NO? It is completely my choice whether I want to continue using Airtel services or not. Harassing customers daily with repeated calls after they have already opted out is unacceptable and extremely unprofessional. I even requested your team to collect the router from my home, but there has been no proper response from your side. Instead of resolving the issue, your team keeps disturbing me every day with unnecessary calls. Totally pathetic customer service and harassment at this point. Respect customer decisions and stop forcing your services on people. #Airtel #AirtelXstream #PoorCustomerService

  • VIMALKANT_
    VIMAL (@VIMALKANT_) reported

    NEVER EVER GO WITH FAMILY PLAN SPECIFICALLY WITH Airtel. Am trying 2 convert from postpaid 2 prepaid from past few months but still unable to convert.they gonna raise request after some time automatically closed by them no solution no resolution @airtelindia @TRAI even from app

  • Sagarjindal2
    Sagar Jindal (@Sagarjindal2) reported

    Never seen such bad service as @airtelindia They convert 8 postpad connection in airtel one account while i have family plan of 4 connection and shows 8 connection in airtel app, while all this create for airtel wifi connection and i am waiting for installation since saturday

  • aarpee10165
    aarpee why (@aarpee10165) reported

    @airtelindia .. horrible customer service experience..I am a black customer..associated with you from 2004.I pay 3k + per month..but believe me your service standards have been falling every year. 11034245506 request number not resolved since Saturday.. every day false promises

  • KunalVsharma
    v4sh!sht (@KunalVsharma) reported

    Airtel India not been able to use my wifi from last 2 days and without any contact the visit from the service agent delayed for another day. My request was deleted without any conversation. Is this a two way customer relationship? Pathetic experience overall @airtelindia

  • rajput_ravi12
    Ravi Raj (@rajput_ravi12) reported

    @airtelindia Such a disgusting service provider you are. I have sent an email for service disconnection of my Wi-Fi and IPTV connection and no one from your team even bothered to respond to my email with the exact date to collect the device and service termination.

  • abhai123456
    abhay (@abhai123456) reported

    @airtelindia i raised a service complaint regarding IVR pack, but the same has not been resolved neither i received any clarification..compliant no 31-1000014755883

  • cshah03
    Chintan Shah🇮🇳 (@cshah03) reported

    Major Network Issue - Ghatkopar Garodia Nagar @airtelindia @ViCustomerCare @JioCare

  • doc_at_OR
    ACC (@doc_at_OR) reported

    @airtelindia @Airtel_Presence Surprised that porting for a prepaid connection is not offered by you. Was told the software application for prepaid onboarding was down past 3 week. And only post paid requests are accepted. This at Airtel showroom. Can you clarify?

  • addy2604
    ADITYA AGGARWAL (@addy2604) reported

    @airtelindia @airtelnews pathetic service does it take 24 hours to attend the complaint,, then your technician ask for money to attend and rectify .. are we back to MTNL days

  • IndianSoviet
    NutellaJunk (@IndianSoviet) reported

    @Airtel_Presence @airtelindia Very sad state of matters, I opted for the 1-year WiFi plan and I recently shifted my home but turns out Optical Fiber is not available only AirFiber, I've had terrible experience with AriFibre. Please install optical fiber or refund the cost.

  • JyotiPr69579624
    Jyoti (@JyotiPr69579624) reported

    @Airtel_Presence kindly call me @airtelindia 8249596831 my number facing network issues

  • CP_Chandra1026
    Chandra Prakash (@CP_Chandra1026) reported

    @airtelindia @Airtel_Presence I am posting this due to the incapable technical team or assistance i received recently with regards to my service request. @ my location the airtel service is so pathetic that i cannot make calls due to bad network and Airtel technicians cant help.

  • rust1nc0hle_07
    Jaggu (@rust1nc0hle_07) reported

    @Elite_donor @airtelindia Send me the number maybe I can help you.

  • 1sagark
    Sagar Gupta (@1sagark) reported

    @airtelindia Hopeless service of Airtel broadband. The WiFi transfer from one house to another, 50 metres away, cannot be completed even after 3 days. Hired beggars and rickshawpullers in your team who know nothing.

  • vikasbajpei
    Dr Vikas Bajpai (@vikasbajpei) reported

    @airtelindia @Airtel_Presence was facing network issues, went to your store, got the e-sim replaced.... it worked for 1-1.5 hours and now no signal..... This is how you deal with your postpaid customers. Need to switch to @reliancejio I guess....

  • pranay_wank
    Pranay Wankhede (@pranay_wank) reported

    @airtelindia @Airtel_Presence Wifi not working for the past 6 days and there is no resolution yet. Raised 3 tickets from the app and no action yet. What kind of service are you providing? No option to talk to a person or a customer care executive. Need immediate help.

  • NIKSS4U
    NIKHLESH KUMAR (@NIKSS4U) reported

    What a disappointed. I have raised wifi issue on 4th July till now no action have been taken. New installation Airtel promise with 4 hours but after that no one takes responsibility @airtelindia #shashwatsharma

  • archi2kashi
    ಅರ್ಚನ ಕಶ್ಯಪ (@archi2kashi) reported

    @airtelindia @Airtel_Presence @airtelnews We, SaveBySwitching Global Solutions Pvt Ltd, are trying 2 connect with your team 4 d past 4 months reg our landline issue, even after escalations 2 dthnodal.kk, enterprise, appellette.southabts and appellate.kk, no response. Pls advise.

  • Sairamya9551884
    Sai Ramyadharshini Ravichandran (@Sairamya9551884) reported

    An ongoing Wi-Fi connectivity issue has been unresolved since this morning despite multiple follow-ups. The delay has severely impacted my work today. Kindly prioritize and resolve this issue at the earliest. @airtelindia @Airtel_Presence