Airtel India service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

• Internet (53%)
• Wi-fi (23%)
• Total Blackout (11%)
• Phone (10%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Mumbai, Chhindwāra, Guwahati, Kolkata, New Delhi, Lucknow, Pune, Chennai, Hugli, Ahmedabad, Muzaffarnagar, Hyderabad, Jaipur, Arang, and Bengaluru.

City	Problem Type	Report Time
Mumbai	Internet	3 hours ago
Chhindwāra	Wi-fi	6 hours ago
Guwahati	Internet	8 hours ago
Mumbai	Total Blackout	9 hours ago
Chhindwāra	Internet	9 hours ago
Kolkata	Internet	12 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  anthrax (@saiesh44) reported 12 minutes ago

  @airtelindia What is the issue with your app ? I am trying to renew my wifi plan, it is just not going through.

• 
  Karon Anand (@NotOKaron) reported 15 minutes ago

  @airtelindia Your wifi is not working for the past 3 days in Gurgaon sector 54. We keep getting the "sorry, we are fixing the issue" reply constantly but there is no resolution. This issue is there in the entire area. What is this customer service!??

• 
  roshan jha (@jha__roshan) reported 18 minutes ago

  @airtelindia This is becoming ridiculous. I scheduled a Wi-Fi service visit day before yesterday, and it has been rescheduled repeatedly.

• 
  Abhi (@abby9493) reported 18 minutes ago

  No network on my @airtelindia sim since last 4 days. Went to store, was told it’ll take 12 days since it’s a different circle, stupidity at its peak. @airtelindia

• 
  Sunny Deepak Punwani (@PunwaniDeepak) reported 21 minutes ago

  @airtelindia Not getting any signal.

• 
  Akshay Sharma (@livelovenchill) reported 22 minutes ago

  Old complaint: 144993628 New complaint: 658558238 How many more times do I need to complain before someone actually fixes this? @airtelindia

• 
  Pushkar Prasad (@pushkarprasad11) reported 25 minutes ago

  @airtelindia You have very bad coverage in Greece. Calls don’t go thru most of the times, data and internet speed is atrociously slow. Nothing connects. Made a mistake taking the international pack for self and wife.

• 
  Abhiram (@Abhiram0708) reported 27 minutes ago

  @airtelindia Adei, do you have something to call as customer service? My Wifi is not working since yesterday and your service engineer doesn't pick calls. The ticket assigned to him should have been already resolved by the ETA provided by you.

• 
  Raja 🌞 (@balajiKR66) reported 28 minutes ago

  Dear Airtel Firstly the Airtel thenks App is most unfriendly sonis the Chatbot Couldn't opt out of Google One Subscription neither your customer care support could Can't remove certain unwanted OTT channels My Complaint on connectivity issue is still pending @airtelindia

• 
  Siddhu Shah (@SiddhuShah55) reported 29 minutes ago

  @iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.

• 
  laxman negi (@laxmannegi) reported 29 minutes ago

  I think @airtelindia is no better than BSNL in Dehradun. I switched to Airtel thinking service and customer support will be good. Well I was wrong, broadband maintainability is very bad. Issue resolves, ticket resolves and issue occurs again. Then the cycle follows of this pain

• 
  Kushal Khabiya (@kushalskhabiya) reported 32 minutes ago

  @airtelnews No reliable customer care. No WiFi since many days. No person has come to resolve an issue. In your app, no complaint is been taken. Customer support is ai. @airtelindia Shall I get the support or should I buy another connection? @Airtel_Presence SR No. 11039558554

• 
  Balvant singh (@balvantkunal) reported 33 minutes ago

  I am no longer satisfied with this service. Therefore, please disconnect/terminate my Airtel Black connection and provide me with written confirmation once the connection has been closed. @airtelindia

• 
  Satyam Mahawane (@satyam_mahawane) reported 34 minutes ago

  @airtelindia Complaint 658506698 lodged on 31 Aug for Airtel Xstream IPTV issue. For 2 days, I’ve been assured an engineer will visit, but no one has arrived. 📍 Khaniadhana, Shivpuri, MP Please resolve this urgently. The delay is causing inconvenience.

• 
  SantoshSRKian (FAN) (@SantoshSRKian) reported 35 minutes ago

  Okay, I’ll provide all the information, but first I’m waiting to see what @airtelindia is actually doing for its customers. Customers deserve answers, proper support, and accountability—not just automated replies. Let’s see how @airtelindia handles this.

• 
  bipin chaturvedi (@bipinchaturved) reported 38 minutes ago

  Horrible customer support, Closing complaint Without sharing closure remark. New complaint ID-658563471. No any seniors monitoring you poor customer service @airtelindia

• 
  Saroj Kumar Devta (@SRK48013665) reported 39 minutes ago

  @SishirKumar16 @airtelindia They'll never sort that out. Only message us sir, apology sir, inconvenience regretted sir and so on

• 
  Mohan Vishwakarma (@Mohan_up52) reported 41 minutes ago

  @airtelindia I contacted customer support multiple times but got no resolution. I accidentally recharged the wrong Airtel number with ₹348 today at 7:54 AM. It shows “In Progress”. I need cancellation & refund to my BHIM UPI, NOT transfer. Please escalate.

• 
  Kunal Patrawala | Digital Marketer. (@brndbykunal) reported 41 minutes ago

  @Airtel_Presence @airtelindia No one has still contacted me from your customer care even after repeated attemtps and emails. I think you guys are not interested in getting your outstanding bill cleared is it?

• 
  Rashi (@RashiBhandari14) reported 44 minutes ago

  Idk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.

• 
  Aditya 🇮🇳 (@Bieng_Aditya) reported 47 minutes ago

  Hey @Airtel_Presence @airtelindia 5G is available in my area, but the signal is extremely weak and inconsistent. It was very good till 5 days ago. I have complaint so many time at your customer care number but there is no resolution provide till now.

• 
  Aks (@AP1501) reported 48 minutes ago

  @airtelindia worst network ever.

• 
  Rabi Anghu (@AnghuRabi) reported 49 minutes ago

  @airtelindia @Airtel_Presence Kindly, check what is wrong with Airtel Network, we are without Airtel Network at least from 5-6 hours ago. Location: Kamakhyapur - Gautampur - Maitripur - Dimapur under Diyun circle - Pin - 792103.

• 
  Aatmaram Tukaram Bhide (@BhideSpeaks) reported 50 minutes ago

  @ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.

• 
  Ashutosh Singh (@as8012285) reported 50 minutes ago

  Disappointed with @Airtel_Presence @airtelindia! Device picked up via Shadowfax (ID: R2197916190SRL) for Broadband ID: 053214286644, but customer support is completely ignoring my refund requests.I have been paying all monthly recharges of ₹589 from my personal bank account,

• 
  Satyendra Thakur (@satyendratha) reported 51 minutes ago

  @airtelindia Quick Reminder - For last 1 year I am waiting for Airtel support with my query. Seems like CS channel is broken in Airtel

• 
  Prafull (@prafulljha2) reported 56 minutes ago

  @airtelindia @airtelcomplaint @airtel_presence Last 03 days wating for service of Re-installation already complaint raise & 03 times talk to cust care & local authority still no solution given. Need support register no 7781007211 with name Shanti jha. Call me on no 9955993466

• 
  సుरेsh (@SureshJ00046793) reported 59 minutes ago

  @airtelindia This is extremely frustrating as I’m unable to use the service properly. Please look into this urgently and arrange a technician visit to resolve the issue. Complaint/service request number -11039463468, Airtel Black account: 10101029766423, provide an update on the resolution.

• 
  మనోజ్ (@bosssraaalucha) reported 1 hour ago

  @airtelindia @airtelindia I need urgent help with a duplicate Airtel Black payment. I paid ₹724.82 on 1 Sep at 4:45 PM via debit card, and ₹824.82 was again deducted automatically on 2 Sep at 8:16 AM via UPI AutoPay.

• 
  rohitkumarparmar (@rohitkparmar) reported 1 hour ago

  No mobile connectivity in Greater Kailash 2 Also erratic over the day Please help @airtelindia