Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 27: Problems at Airtel India
Airtel India is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Guwahati, Pune, Srinagar, Delhi, Kolkata, Cochin, Ludhiāna, Chhindwāra, Ahmedabad, Davangere, Chennai, Salem, New Delhi, Hyderabad, and Rohtak.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 20 minutes ago |
|
Pune
|
Internet | 32 minutes ago |
|
Srinagar
|
Internet | 1 hour ago |
|
Delhi
|
Wi-fi | 2 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Cochin
|
3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Pankaj Srivastava (@PankajS75817047) reported@airtelindia Sir Still our issue not solved Thx
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Rehan Ali (@Rehanxali) reportedHi @Airtel_Presence @airtelindia @NPCI_NPCI, I mistakenly recharged an old Airtel DTH ID with ₹250 via BHIM, unaware the subscriber had switched operators. It was an honest mistake. I've emailed support. Please help with a refund/reversal as a one-time exception. 🙏
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Arpit Kadian (@arpit_kadian) reported@airtelindia @Airtel_Presence, I would like to disconnect my Airtel AirFiber service. The Airtel thanks app lacks a disconnect option, and I cannot reach customer care. Please assist me in submitting a disconnection request promptly.
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Pratyush (@_iampratyush_) reportedAbsolute harrasment by @airtelindia @Airtel_Presence even as a black customer. They charge the bill incorrectly first looting the customer and then failed to provide a waiver even after accepting and agreeing since ages. SR 31-1000015159156 @TRAI where to file a complaint
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Shyam Patil (@shyambpatil1990) reported@airtelindia @AdobeExpress Don't use airtal black and also post paid service Service is very 3rd class 5/6 day internet service shutdown but not bill reduced take a bill full 30 days contact to customer care they cut call after few minutes
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Hari da Puttar (@VAtronix) reported@airtelindia Pathetic network in gurgaon. Not able to make calls. Multiple call drops and poor network. It's high time now. Despite multiple complaints, no resolution and no visit. It's time to port to Jio or VI. They are far better. Won't recommend anyone.
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Prajakta Deshpande (@prajakta_m) reportedHave been following up for my new router to be installed for many months now. The engineers assigned do not visit to install and do not even answer calls. I'm fed up of following with customer care there has been no resolution. @airtelindia
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#Banker underpaid 🍥 (@mhatrenchamayur) reported@ViCustomerCare rather than this third class service all customers should port out to @reliancejio and @airtelindia Seriously third grade service
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Saaid (@SheikhSaaid) reportedUnlimited 5G on Airtel: Unlimited in the recharge plan, limited in reality. Called customer care 3 times. Every time: “Sir, it will be fixed.” Still waiting for the unlimited 5G I paid for. Maybe the service is unlimited, but the patience required certainly is. @airtelindia
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Sreejesh 🇮🇳 (@sreejesh2011) reported@airtelindia facing airtel network issue @RK puram new delhi
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Subhajit pramanick (@suvo614) reported@airtelindia I am curious about one thing. As a prepaid user, if I have an ongoing plan and now during the plan, I want to cancel it (without any refund expectation) and get another plan, what is the problem? I am anyway paying more.
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Shyam Patil (@shyambpatil1990) reportedDon't use airtal black and also post paid service Service is very 3rd class 5/6 day internet service shutdown but not bill reduced take a bill full 30 days contact to customer care they cut call after few minutes @airtelindia @reliancejio
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killbillPandey (@killbilll999) reported@airtelindia @Airtel_Presence you brand yourself as the biggest network in India yet to fail to provide proper network in major cities itself.. Airtel - Worst network in India. Facing mobile network issue/ wifi connection issue from morning in Hyderabad...
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Arjun Mehta (@arjunb_mehta) reported@airtelindia @Airtel_Presence Please cancel request# EYRNGNA4UR
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Ayush Dhawan (@ayushdwn) reportedFacing internet issues on my airfiber since last 1 week and despite calling @airtelindia customer care numerous times they aren't sending a technician to my location. All they are doing is trying to fix the issue on the call and it isnt helping a bit. @Airtel_Presence
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Parthiv Patel (@parthivpatel) reported@airtelindia Your technician is asking me to pay to fix a cable fault that is Airtel's own maintenance responsibility. I am not paying for this. Please get it resolved.
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NSS (@NssSarangpur) reportedI have a airtel complaint regarding internet issue but not resolved my issue but your airtel technician complaint status resolved but not visited site. At present Sarangpur School Chandigarh no internet my request id 10998796405. Please help me @airtelindia
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Vinod Kumar G 🔆 (@Gvk59Vinnu) reported@airtelindia And how the hell you can close the complaint without getting confirmation from my side weather issue has been resolved or not!? @TRAI is sleeping as usual. Worst ever service and ignorance from the Airtel shows how duopoly works. #Airtel users wake up, you are paying, not free.
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SANJEEV SHARMA (@shandilya2k7) reported@airtelindia DTH complaint pending since 6 days. CC called 5 times. Spend 》1 hr in calling CC and made them understand. mailed also. What to do now.
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Amitabha Ghosh (@Amitabha_G) reported@airtelindia complicated app my fathers DTH not working and he is finding difficulty in raising the complain through app the apps to be user friendly for the elderly to use
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beer_boy (@beerboy0o) reported@airtelindia no explanation for bill increase . Will close the ticket every single time without even calling . Zero customer service.
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vikram (@Itzz_Vikram) reportedHi @airtelindia i have installed new air fiber service last month wifi modem is not working for past 2 days and i have raised a ticket too Its been 48 hours still no one called.. But the ticket is showing as resolved and it states modem is replaced. What’s happening? #airtel
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Preshita Chaurasiya (@PureNonVeggie) reported@Airtel_Presence @airtelindia There’s been a network issue inside my home for the past 2 months. Signal is strong only near the window. I raised a complaint earlier, but it was marked resolved even though the issue persists. I never had this problem before. Pls fix this issue.
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Rohit Singh (@RohitSingh44111) reported@airtelindia There is no network in my handset for Airtel from last 2 days but there is no action taken from Airtel.
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Nayak79 (@Nnayak79) reported@airtelindia Team, since you are unable to resolve the mess you've created, just refund the amount of my recharge plan and I'll move to another service provider. What's the delay when you've admitted that you are unable to provide a solution. It's been 4 months. Act Urgently @airtelindia
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Alok kumar (@alokyuvi) reported@anantvijay @airtelindia @Airtel_Presence Even I am struggling with my airtel postpaid network.. signal is very poor and my phone network very frequently going off network saying emergency call only... this is pathetic. I'm having this issue since last 10 days
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Darshit Gosar (@dgosar93) reported@airtelindia @Airtel_Presence Mismatch in information given by customer care executive at the airtel gallery vs what i am told by executive on the call. Requested for migration from postpaid to prepaid but disappointed with this misinformation.
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Yash Agarwal (@YashAgarwa64573) reported@airtelindia @airtelindia you are the worst service provider and customer experience company in the world #airtelworst
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Random **** (@RohitRohitbabu) reportedThis is very painful experience to continue with Airtel with 5 times outage in last 7-8 days. I don't know why zonal /nodal officer is not kicked out & no serious actions are being taken it's always the same response with repeated re-occurances. A frustrated @airtelindia custmr
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Sandeep Joshi (@sandeepDcritic) reportedDear @airtelindia despite sitting at the same location you are showing 5G and 4G+ network and despite having unlimited 5G plan my data is deducting in the name of 4G+ this is a scam @TRAI