Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chennai, Guwahati, Pune, Chhindwāra, Bhubaneshwar, Shimla, Kolkata, New Delhi, Delhi, Gurgaon, Bengaluru, Mumbai, Hyderabad, Lucknow, and Durgapur.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Internet | 2 hours ago |
|
Guwahati
|
Internet | 3 hours ago |
|
Pune
|
Phone | 3 hours ago |
|
Pune
|
Internet | 6 hours ago |
|
Guwahati
|
Internet | 6 hours ago |
|
Guwahati
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Groot (@ashfaqnesar) reported@airtelindia @Airtel_Presence I don't know how much time you guys need to address this issue. I can't use the internet my job is getting impacted.
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Akaash (@avibhs) reported@airtelindia , your senior management is full of cheap sales people . They have given targets to reduce connection returns instead of fixing speed quality. After an important video call got disrupted.. decided to return it .. but customer care issued repair request for incentive
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Piyush Bawari (@PiyushBawari22) reported@airtelindia @Airtel_Presence Applied for a new Airtel WiFi connection through the Airtel Thanks app and paid ₹400 instantly online. Later, the KYC team visited and collected another ₹1500. After that, the installation team came and said there is no 5G/network feasibility in my area, so the connection was cancelled. Despite calling customer support multiple times, I still haven’t received my refund. Very disappointing experience. Please resolve this issue and refund my money ASAP. All the information are in your inbox, but you're not even replying.
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Rishi Mehta (@rishi_mehta16) reportedAnd don’t even bother sending anyone at my home I am not letting anyone in. No need to fix it, my plan is ending in a few days anyways. @airtelindia @Airtel_Presence
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fuseViews (@fuseviews) reported@airtelindia Your customer service is pathetic. It's so bad that even bsnl started looking better. Few days back, I lost my phone. 15 days & 7 sims later, I still don't have an active number. It's my 15 y/o no. and your backend staff is just useless. #airtel_sucks
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Sudhanshu (@sudhanshu_ydv_) reported@Airtel_Presence @airtelindia I have been tweeting and DMing since yesterday, but your team is only providing scripted 'Check DM' responses. My call forwarding service has been blocked for 15 days on number 8051660002. Deepak B promised a callback in DM, but I am still waiting!
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Siddharth Goenka (@sid_goenka) reported@airtelindia @TRAI @JM_Scindia Date - Complaint ID- 22/04/2026 31- 1000013256837 12/04/2026 31-1000013054694 29/03/2026 31-1000012767028 08/02/2026 31-1000011634611
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𝕾𝖍𝖆𝖏𝖆𝖒𝖆𝖑 𝕬𝖑𝖎 ❤️ (@Shajama27606511) reportedPaying Airtel monthly for the privilege of staring at “No Service”. That’s not a plan, that’s a scam. @Airtel_Presence @airtelindia @airtelnews
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Satish Acharya (@satishacharya) reportedDear @airtelindia , first you send an inflated bill for DTH/internet service, when we question it, instead of responding to it, you suspend the service! Is this how you provide service to customers?
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sumitdarji (@sumit_gujarati) reported@JioCare @reliancejio @airtelindia *since last 15 days* temporary service interruption in your area since 04-05-2026 12:17 PM, due to which services for your JioFiber Connection with We expect resolved by 04-05-2026 04:17 PM. apologise for the inconvenience caused
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Akshay HM (@AkshayHM_) reportedHello @airtelindia I booked the wifi on 21 April, agent number was +91 8139985574, till now nobody is responding. I called the team lead Priyanka also, all are so careless. Still i didn't get any service from Airtel. Such a worst experience. Worst customer support.#airtel
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Prem Upadhyay (@AdvPremUpadhyay) reported@airtelindia On 1 May requested an MNP to change of circle from MH to UP (East) . After 7 days, it has not been ported. After routine visit to ur store,Today I was told that it has been cancelled by user which is a lie. This is wrong customer practice. @DoT_India to intervene.
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Gautam (@gjan2890) reported@Airtel_Presence @airtelindia @TRAI # network quality poor can't perform my work. # lenient service they don't bother about the complain, nothing happend till day. Pertain team respond and do the needful.
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Dan (@_DanBak) reported@airtel @airtelindia @Airtel_Presence slow internet of wifi also disconnected (connected without internet) frequently, should i change my wifi?
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Jitendra Puri Goswami (@Jitendra_purii) reportedNeed help! My friend recharged for his @airtelindia number via @Paytm and received confirmation messages from both. But after 10 days of use, he started getting recharge expiry alerts when calling and on the 11th day, the recharge expired. How the hell is it possible?🥲
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Rahul Kumar (@KumarRahul42881) reported@airtelindia I am trying to contact customer care to complain about wifi but I unable to connect. Requesting a callback
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Ravi (@ravi_hitman) reported@airtelindia when I called someone i can't hear the receiver voice please solve this issue I am facing this issue from last 6 7 days.
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Dr SoNu ShaRma (@scalpel_Doctor) reportedExtremely disappointed with Airtel services. Constant issues, no accountability, and pathetic customer support. Worst service experience.@airtelindia @Airte_Presence l
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RIDER (@RIDER0257612711) reported@Airtel_Presence @airtelindia @airtelnews My Unlimited 5G is not working. Daily data (2GB/3GB) gets exhausted and internet stops. I have already tried all troubleshooting, calls and email but issue is still not resolved. Please escalate and re-provision Unlimited 5G urgently.
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Rahul Rana (@RahulRa33766302) reported@airtelindia Its been more than 20 hours, still your team is not able to restore internet, and now its is daily basis your internet going down. Please resolve it earilest.
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Vishal Bisht (@Bishty83) reportedHello @airtelindia, I want to debundle my Airtel black. The customer care team is unable to resolve it and I was told that I will receive a call by 5pm yesterday from backend team as there is some issue from their end. Still no call have been received.
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Crazynaval (@Crazynaval) reporteddear airtel, go **** yourself if it takes 18 min to find a supervisor to block a sim for a stolen phone. talk about urgency @airtelindia
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suraj kumar (@SudoKumar) reported@airtelindia even after 3 days no response promised connection in 24 hrs but after 3 days no response very poor service and response
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Sathish (@ShthiaS) reported@airtelindia @Janakir04120667 you people waste of time only. no issues solved.
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Dinesh Gautam® I दिनेश गौतम® I دنیش گوتم® (@dkgautam007) reportedDear @airtelindia like you take followups for your pending bills using phone calls from your executives then for Customer Service why you dnt allow to connect with call center and divert us on Chat Bots.Which is more harrasment rather than support. You providing services to Humans not to Robots. @jagograhakjago @PMOIndia
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Parth (@Parthetic_tweet) reported.@airtelindia @Airtel_Presence What is going on? Since the past 3 days the mobile data has been so bad that it is barely usable. Can’t make upi payment, can’t browse. All my postpaid bills are clear, I have a lot of data remaining yet this unacceptable service?
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Keshireddy Mani Krupanth Reddy (@Keshireddymani) reported@airtelindia Do you people even have any sense? I requested WiFi disconnection a year ago, but it’s still not removed. Your customer care keeps calling me 15 times daily even after telling you not to. Never seen such cheap tricks and poor service.
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@KP_Saywal (@kanti_saywal) reported@airtelindia @Airtel_Presence Hi Airtel Thanks, Upgraded my Fiber plan from ₹999 to ₹1299 and paid 20+ days ago to add DTH service. Payment was taken instantly but still no installation, no update, no resolution. Pathetic customer service and endless false promises.
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Tamil Today Tech (John Santhosh) (@Tamil_Today) reportedAirtel Fiber installed today morning. Technician said activation will take 2 hours due to backend issue and promised to return. Still no activation and no response to calls. If this is the service during installation, how will support be later? Worst experience. @airtelindia
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Sabeeh Siddiqui (@Shiblee0) reportedOne of the worst service by @airtelindia @dth_airtel After paying full amount for new dth connection 5 days back i am sitting with no connection till today Who will pay this interest with no services Never trust on airtel dth