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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Jaunpur, Bhīlwāra, Guwahati, Hyderabad, Pune, Varanasi, Jaipur, Chhindwāra, Kolkata, Indore, New Delhi, Cochin, Agartala, Delhi, and Chennai.

CityProblem TypeReport Time
Jaunpur Internet 49 minutes ago
Bhīlwāra Internet 59 minutes ago
Guwahati Internet 2 hours ago
Hyderabad Internet 2 hours ago
Pune E-mail 2 hours ago
Varanasi Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • AmlanPriyabrata
    AMLAN PRIYABRATA BARIK (@AmlanPriyabrata) reported

    @airtelindia @Airtel_Presence, 3 complaints.0resolution.💀 SR:C5AGD3EST20260821374378 C5AGD3EST20260808259524 C5AGD3EST20260828363655 2026 re bi indoor re network nahi,internet crawling speed re chaluchhi. Paying for 5G, getting frustration. Fix this. @TRAI#AirtelDown

  • softsaravanacse
    Saravanakumar (@softsaravanacse) reported

    @Airtel_Presence @airtelindia Please resolve my issue. I’ve already shared all the details via DM. Despite contacting customer care 4+ times and waiting over a week, the issue remains unresolved. Please look into this urgently, or I’ll be forced to port out all my connections.

  • RahulGovindRao
    RGR (@RahulGovindRao) reported

    This is extremely disappointing, especially considering the service quality Airtel is providing. Airtel needs to seriously improve its infrastructure and ensure uninterrupted internet connectivity during power outages. #Airtel @airtelindia @Airtel_Presence @airtelnews

  • livelovenchill
    Akshay Sharma (@livelovenchill) reported

    Old complaint: 144993628 New complaint: 658558238 How many more times do I need to complain before someone actually fixes this? @airtelindia

  • RavindraKLande
    Ravindra Kishor Lande (@RavindraKLande) reported

    No sign of getting the IP TV connection at my place. request again raised on 26th aug.26 @ Noida Sector 137 airtel store with Amit 9999446884. later visited twice for follow up. nothing has been moved. pathetic service. @airtelindia @Airtel_Presence

  • PreetBainsMj
    Devil (@PreetBainsMj) reported

    @airtelnews "@Airtel_Presence @airtelindia My 5G is unlimited and network is full, yet it keeps showing my daily data is exhausted and the internet is completely slow or not working. I have been complaining about this daily for a week now, but you are just ignoring it. fix this immediately!"

  • bosssraaalucha
    మనోజ్ (@bosssraaalucha) reported

    @airtelindia @airtelindia I need urgent help with a duplicate Airtel Black payment. I paid ₹724.82 on 1 Sep at 4:45 PM via debit card, and ₹824.82 was again deducted automatically on 2 Sep at 8:16 AM via UPI AutoPay.

  • prafulljha2
    Prafull (@prafulljha2) reported

    @airtelindia @airtelcomplaint @airtel_presence Last 03 days wating for service of Re-installation already complaint raise & 03 times talk to cust care & local authority still no solution given. Need support register no 7781007211 with name Shanti jha. Call me on no 9955993466

  • highon_420
    rohit malik (@highon_420) reported

    @Airtel_Presence @airtelindia count your days. I’m porting to @JioCare as soon as my current recharge expires. I’ve been an Airtel customer for 6 years, but for the past month your 5G speeds have been absolutely terrible.

  • rkg_99
    Rajat Kumar Guru (@rkg_99) reported

    @airtelnews @airtelindia please resolve this problem and stop this scam which goin on here.

  • rohitkparmar
    rohitkumarparmar (@rohitkparmar) reported

    No mobile connectivity in Greater Kailash 2 Also erratic over the day Please help @airtelindia

  • balvantkunal
    Balvant singh (@balvantkunal) reported

    I am no longer satisfied with this service. Therefore, please disconnect/terminate my Airtel Black connection and provide me with written confirmation once the connection has been closed. @airtelindia

  • ssnpunekar
    SSN (@ssnpunekar) reported

    Good move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space

  • rds_0403
    இரவி (@rds_0403) reported

    @airtelindia Pls cancel my New Airtel Wi-Fi + TV request AWEHXFZ5Z0 and refund my payment.Installation was confirmed for today 6 PM, but was rescheduled to Sep 8 without any prior intimation. I’m not willing to wait that long. Please restore/continue my previous plan and confirm.

  • rohitharkhani
    rohit harkhani (@rohitharkhani) reported

    @airtelindia I got new sim it was delivered on 1st sep still not activated details are already in dm Worst part is I am not able to reach out to customer support anyway store says they can not help Cc @TRAI

  • anshulchauhan_
    AnshuL Chauhan (@anshulchauhan_) reported

    @airtelindia I am extremely disappointed and frustrated with the pathetic internet service provided by Airtel. My internet connection stops working 2–3 times every single month due to one technical issue or another. Every time I contact your customer support team,

  • ak_is_here
    Akshem Malik (@ak_is_here) reported

    The latest promised resolution time was today by 1:41 PM. It is now well past that deadline, and there is still no resolution. @airtelindia, this is not the service I expect after paying for a premium internet connection.

  • CseMohit
    Mohit Navandar (@CseMohit) reported

    @airtelindia @AdobeExpress @airtelindia WiFi is not working. Not able to create a service request from Airtel app, it says failed to create a service request. Called your customer care number, it says can't connect to customer support team, try again 02035098590 wifi I'm reachable at 8669068878.

  • bipinchaturved
    bipin chaturvedi (@bipinchaturved) reported

    Horrible customer support, Closing complaint Without sharing closure remark. New complaint ID-658563471. No any seniors monitoring you poor customer service @airtelindia

  • thanish1991
    nameless (@thanish1991) reported

    @raghav_chadha why don't you take this in the parliament. These @airtelindia guys are looting customer's money even though I have a legitimate time period until expiry

  • reckls
    benjamin franklin (@reckls) reported

    @Airtel_Presence @airtelindia Facing frequent disconnections on Airtel Fibre for the past several days. Connection drops multiple times a day, Raised complaints via app/call but issue keeps recurring. Need a permanent resolution. #AirtelFibre #AirtelInternetDown

  • laxmannegi
    laxman negi (@laxmannegi) reported

    @airtelindia if you are unable to support your infrastructure then please don’t advertise something you can’t deliver. I had bsnl before and I thought bsnl was the problem being govt entity. But I was wrong, in Dehradun Airtel fails more than bsnl in broadband segment

  • patratu195
    Venkatesh Kumar (@patratu195) reported

    @airtelindia I had subscribed to Airtel Black,which I later cancelled and retained only the WiFi service.Despite that, my monthly bill was never reduced and I continued to pay Rs. 706 every month.This month the bill is Rs. 463, but previously it was Rs. 706,why this difference?

  • SureshJ00046793
    సుरेsh (@SureshJ00046793) reported

    @airtelindia @airtelindia this frustrating and bad experience with Airtel, I’ve been facing an Airtel Wi-Fi issue for the past 3 days. Despite contacting customer care multiple times, I have not received any proper response or resolution, and no technician has contacted me.

  • AmlanPriyabrata
    AMLAN PRIYABRATA BARIK (@AmlanPriyabrata) reported

    Dear @airtelindia @Airtel_Presence, 3 complaints, no resolution. SR: C5AGD3EST20260821374378 C5AGD3EST20260808259524 C5AGD3EST20260828363655 Poor indoor network, call drops, voice issues & very slow internet. Please fix this urgently. @TRAI

  • Amitkum62843873
    🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reported

    Hi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel @Airtel_Presence

  • maniratnam_007
    Gopi Mani Ratnam (@maniratnam_007) reported

    @airtelindia MF.! If you have any software issue or glitch in app then make it update with developers. Here I’ve done recharge for extra data but data was not activated. You stupid people looting us easily.

  • thameem324
    Thameem - Drivevlog (@thameem324) reported

    @airtelindia @AirtelWiFi143 @Airtel_Presence it’s been 5 days since we made a complaint .. every month at least 3 days internet is not there .. how do think we can run our offices. made several complaints, you staff is saying there is issue company is not ready to address. unfortunately even after this you won’t fix .. I just wanted it to vent out.

  • KarmaSutraKS
    Kuldeep Sharma (@KarmaSutraKS) reported

    @Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia

  • ananil111
    Anil (@ananil111) reported

    @Airtel_Presence Still no refund or validity credit given to me... Really very pathetic customer support service from @airtelindia