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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 11: Problems at Airtel India

Airtel India is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Delhi, Kallakkurichchi, Kolkata, Bengaluru, Murbād, Hyderabad, Nagpur, Pune, Mumbai, Tanuku, Chhindwāra, New Delhi, Chennai, Guwahati, and Mohali.

CityProblem TypeReport Time
Delhi Internet 3 hours ago
Kallakkurichchi Internet 3 hours ago
Kolkata Total Blackout 5 hours ago
Bengaluru Wi-fi 5 hours ago
Murbād Phone 6 hours ago
Hyderabad Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • drsyedimran86
    Dr Imran Syed (@drsyedimran86) reported

    @airtelindia @Airtel_Presence @JioCare Airtel DTH Issue not yet resolved. No signal from 2 days. No visit or any communication from technician. Ref 657473224 Is this Premium service of Airtel BLACK?

  • nerdygeek897
    NerdyGeek (@nerdygeek897) reported

    @airtelindia please cancel my perplexity subscription if active .. i am not able to locate it in my account

  • Janakihere
    Janaki (@Janakihere) reported

    @DealsDhamaka @airtelindia is always like this! I'm trying to end my fiber connection over a month and still haven't got any resolution!

  • BhavinRathodT
    Bhavin Rathod (@BhavinRathodT) reported

    @DealsDhamaka All this because of mismanagement by @airtelindia. First, they gave free plans of Perplexity Pro nobody asked for. Then they discontinued (paused) without any intimation. And now asking to cancel services from our end which they didn’t actually provide.

  • KahaniZindgi
    Meri_Zindgi _Meri_Kahani (@KahaniZindgi) reported

    @airtelindia what a pathetic service in noida sec 66 congo

  • mubzii
    Mubashir Buch (@mubzii) reported

    In this period of 5G @airtelindia @Airtel_Presence you are not able to restore my broadband connections from last 3 days. And when you fail to deliver what you promise you no longer are needed.

  • VenkatdineshV
    DV (@VenkatdineshV) reported

    @Airtel_Presence @airtelindia In Australia, a major network outage led to a public apology from the CEO. In India, many users see “5G” but experience very poor speeds, with little accountability. Customers paying for 5G deserve real 5G performance. #5GIndia #Airtel #PoorService

  • MilknLasers
    7! (@MilknLasers) reported

    @airtelindia I pay ₹824/month for postpaid and get under 4 Mbps on the same bed a prepaid SIM works fine. Your bot keeps texting generic excuses. DO NOT text me. Call me immediately to fix this or give me my port code. (Number shared in DM)

  • beingalien
    °alien•°™ (@beingalien) reported

    @airtelindia @Airtelxstream4 internet is not working in my area from 4 days, customer care refuse to register ticket, kindly resolve the issue as earliest. Aloha, kemse wasti wakad pune 411057 @neelamsachade please look into this matter asap

  • manjeetsyadav
    Manjeet (@manjeetsyadav) reported

    *07 Day: No resolution* E-mail to Nodal officer Talked with customer care more that 7 hrs Visited Airtel Store Najafgarh 4 times Paid 1500/- for internet where fat is choke Multiple Tweets @Airtel_Presence @airtelindia @DoT_India

  • ShamiAlig
    SHAMI (@ShamiAlig) reported

    Bad, Worse, Worst... And then comes @airtelindia Network... 🥲

  • hetjethva07
    HET JETHVA (@hetjethva07) reported

    Registered for @Airtel_Presence Fiber on 8th July, still no WiFi installed today (11th July)! Sales rep, customer care & even a senior executive promised installation "today" for the last 3 days straight and nothing. Absolutely pathetic service. #CustomerService @airtelindia

  • shreyassp
    Nagashreyas S P 🇮🇳 (@shreyassp) reported

    @airtelindia I want to cancel my perplexity pro subscription which I redeemed last year, but I have forgot which email id I have used, can you help?

  • prawin30
    Prawin Elangovan (@prawin30) reported

    @airtelindia Came to know that my service request was closed without resolving. It was created on 30th june, but still my connection is not solved. @TRAI @jagograhakjago .

  • TheNumarry
    Parvez Numarry (@TheNumarry) reported

    @airtelindia subha se sham ho gayi hai no come to my place fix my WiFi no pickup my call what’s wrong with you guys ?? @Airtel_Presence ?

  • puskarguptaind
    Puskar Gupta 🇮🇳 (@puskarguptaind) reported

    .@airtelindia @Airtel_Presence Please wait another 24 hours." Yet nothing has changed, and there has been no update. If you're unable to resolve customer issues or provide accurate timelines, then you should seriously reconsider offering this service.

  • robin_dew11
    Robin Sharma 🔆 🇮🇳 (@robin_dew11) reported

    @airtelindia I got an sms regarding Perplexity pro subscription through Airtel but I don’t see any option to cancel it. I checked the steps sent in sms as well. What to do.

  • mesagardudhane2
    Sagar Dudhane (@mesagardudhane2) reported

    @airtelindia very disappointed service from airtel … plz be professional… really pathetic

  • asl_ux24
    Abhishek Singh Lodhi ✨ UX Designer (@asl_ux24) reported

    @airtelindia how can we connect to customer care, i am frustrated by your process

  • AbhishekguptaEr
    Abhishek Gupta (@AbhishekguptaEr) reported

    @Airtel_Presence Issue is still not resolved @airtelindia

  • aamarlko
    Amar (@aamarlko) reported

    @airtelindia is this your new strategy? Force customers out?#AirtelFail #WorstServiceDisgusted with @airtelindia! No internet for days. Engineer comes, gives up immediately and says “Sir, better disconnect and take ACT or local Sikka.” I did exactly that. What kind of company has its own field staff recommending competitors? Complete betrayal of trust. Airtel has fallen so low.Tagging @Airtel_Presence slow clap

  • shantihp
    Shantinath Chaudhary (@shantihp) reported

    Idiots of @airtelindia First their mobile network is always horrible all across city and then they bring down the wi-fi network too on weekend. Stupids. This is what happened due to monopoly. We are destined to suffer the worse service. If only we had any competing provider…

  • AnandAjay
    Aj (@AnandAjay) reported

    @airtelindia fibre is the worst service providing company. Signal will lost even in A small drop of rain nad when you call for service they will make delay and delay.

  • yash_somaiya
    Yash Somaiya (@yash_somaiya) reported

    @airtelindia @Airtel_Presence no wifi at my home since morning. Thanks App and Helpline are not generating complaint number either. Just getting automated response that we are working on it. Please sort this out ASAP.

  • 003sambit
    Sambit K Padhan (@003sambit) reported

    @airtelindia since last few months i am really struggling to get connected with my airtel wifi. recent complaint regarding the same has not been yet resolved since a week. look into this matter if you are kind enough. service request no- 10989713008

  • CausticNews
    Caustic News (@CausticNews) reported

    What is wrong with @airtelindia @Airtel_Presence ? No broadband connection since yesterday and the app's bot : There is an issue affecting Airtel Wi-Fi in your area. We know you rely on it every day, we are working to bring it back in the next 5-6 hrs.

  • HTEdits24
    Hari Teja (@HTEdits24) reported

    @airtelindia it's been more than a week , DTH is showing due amount when I tried to reach the support team they are not able to breakdown the due amount which is reflecting...raised a complaint,went to multiple airtel stores still no one could able to give me a solution, respond

  • mahehehew
    Deva (@mahehehew) reported

    Hey @Airtel_Presence, my Airtel SIM has had no network for over 6 hours. Unable to make calls, send texts, or use mobile data. Please look into this urgently and provide an update. #Airtel #NetworkIssue @airtelindia @airtelnews

  • C29Krish
    Iceyy (@C29Krish) reported

    @airtelindia I have an active ₹379 plan with unlimited 5G, a 5G phone, 5G SIM, and I’m clearly connected to 5G. But for the past 6 days, after 2GB usage, I keep getting capped — even on 5G. No fix.#airtel

  • KayWrites2109
    𝒦𝒶𝓎 (@KayWrites2109) reported

    @airtelindia neither is mobile 5G working now broadband WiFi, even after raising the complaints back to back! What are u going to take to solve this issue ???? @Airtel_Presence