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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 24: Problems at Airtel India

Airtel India is having issues since 12:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Guwahati, Ahmedabad, Vapi, Delhi, Vadodara, Mumbai, Lucknow, Mumbai Suburban, Chhindwāra, Dehra Dūn, Bhopal, Silvassa, Bengaluru, Sūrat, and Vasco da Gama.

CityProblem TypeReport Time
Guwahati Phone 2 hours ago
Ahmedabad Total Blackout 3 hours ago
Vapi Total Blackout 3 hours ago
Ahmedabad Internet 4 hours ago
Delhi Internet 4 hours ago
Vadodara Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • amaansaifi028
    AMAAN SAIFI (@amaansaifi028) reported

    @airtelindia @Airtel_Presence @airtelnews Since opening my shop, I've already generated Airtel business: ₹6,000+ in recharges, multiple MNPs, new SIMs, Airtel Payments Bank accounts, and broadband connections. Yet I've received zero support from the local TSM.

  • Loknathadam
    Komara Loknathadam (@Loknathadam) reported

    @airtelindia From today morning at Silvassa, no Airtel network for calls and Internet. While other network like Jio and VI is working in this tough situation. Pathetic service from @airtelindia

  • sunny_bansode
    Sunny Bansode (@sunny_bansode) reported

    @airtelindia why is the network quality poor in Hyderabad, Hi Tech city? I usually use wifi but when there is power cut I have to rely on the mobile internet connection. I pay to get 5g speed but don't even get 3g speed. Seriously considering diching Airtel for someone else.

  • vishalrohatgi1
    Viishall rohatgi🍥 🇮🇳 (@vishalrohatgi1) reported

    @airtelindia why ur internet service is not available in jantar mantar area @Cockroachisback #cjp

  • KaziNasiruddi10
    Nasiruddin Kazi (@KaziNasiruddi10) reported

    @airtelindia My mobile network is not working from afternoon in west bengal. Kindly do needful.

  • viyantamilmedia
    Viyan tamil (@viyantamilmedia) reported

    @airtelindia yet I still don't have my Static IP or a clear update. Is this the customer experience @Airtel_India stands for? Please look into my case urgently and provide a proper resolution instead of repeated assurances. #Airtel #CustomerService #Broadband

  • shubhagya_k
    K S Shubhagyadhan (@shubhagya_k) reported

    @airtelindia , now this is too much. Got rid of no network or low network nonsense. Either improve your network quality or else we will go with alternatives.

  • muskan_bhagat
    Muskan Bhagat (@muskan_bhagat) reported

    One of WORST JIO customer care experience I had with @JioCare representative name Shubham. Jio services r worst and their customer services is HORRIBLE. I’m using @airtelindia internet connection n never had any issues with them. But with #JIO it’s now and then you face prblm 😡

  • Gvk59Vinnu
    Vinod Kumar G 🔆 (@Gvk59Vinnu) reported

    @airtelindia You people are simply looting public money in the name of Unlimited 5G. Even your airtel application will not be loaded properly with your Unlimited 5G. @TRAI You are the worst department present in India. After the data limit its worse than 2g.

  • pbshgthm
    poobesh (@pbshgthm) reported

    Hey @airtelindia @Airtel_Presence My data isn’t working properly since morning and even the Airtel app isn’t loading. What is the issue? Please help resolve this asap

  • rahulagarwal_96
    Rahul Agarwal (@rahulagarwal_96) reported

    @airtelindia I recently ported my number to Airtel, but my new SIM is showing the message: "Activation request is not received yet. Please retry later." Also, my old SIM has stopped working, leaving me without network. I haven't been able to get any assistance through 121 either.

  • Anbu3006
    Anbu (@Anbu3006) reported

    @Airtel_Presence Wifi is down for the whole day and still not resumed. @airtelindia

  • MegharajBasava
    Megharaj Basava (@MegharajBasava) reported

    It's been so many days we have made a payment for @airtelindia fiber till now the installation is not done. When we are trying to call the consent team they are telling that he have informed the service team. But dint get solution from many days. @airtelnews @airtelindia

  • Anbu3006
    Anbu (@Anbu3006) reported

    @Airtel_Presence One whole day, still not resolved , and no ones is taking responsibility to atleast let us know whats happening and what will be the ETA . That’s how you care ? @Airtel_Presence @airtelindia Poor network. #Airtelfailed

  • ChinnisSrikanth
    shomy (@ChinnisSrikanth) reported

    @airtelindia you have killed the network with your stupid fastlane.. not even connecting basic internet in Bengaluru Manyata tech park .. nonsense it is.. restore the network fast

  • KaranJigar143
    Jigar Chaudhary  (@KaranJigar143) reported

    I request @airtelindia @Airtel_Presence to: ✅ Refund my ₹5,000 ✅ Share the investigation status ✅ Provide a Complaint/SR Number ✅ Resolve this matter without further delay. #Airtel #AirtelAirFiber #ConsumerRights 6/6

  • RAJNEES65794251
    RAJNEESH Gupta (@RAJNEES65794251) reported

    @airtelindia Hi, We apologize for the inconvenience caused. Your network complaint with reference no 31-1000015159375 has been registered on 23/07/2026 20:28:50. You will receive an update for this complaint by 07/08/2026 20:00:00. To track the status, please visit the Airtel Th

  • ManishSaini_X
    Manish Saini (@ManishSaini_X) reported

    Airtel has become such a bad company now. I recently ported my number to @airtelindia hoping better services but it's a nightmare. They doesn't enable VOLTE by default. Their customer support is useless. Their chatbot doesn't understand the issue and provide generic responses.

  • sacchayugnewz
    सच्चा युग अखबार गाजियाबाद (@sacchayugnewz) reported

    @airtelindia @airtelindia kindly fix the issue plz Address one mall shakti khand 3 The ciggy street shop name Near by gta wine shop indrapuram Ghaziabad

  • PalakLavi
    Palak Goyal (@PalakLavi) reported

    @airtelnews Bt u knw u hv really bad CC support for international users. 100 times I called thm for a resolution they don't have any. My Airtel number which I ported to Jio has been discontinued & back to @airtelindia bt they r not issuing the num to my bro in India. What the hell is this ?

  • amarkaund
    amar mishra (@amarkaund) reported

    @airtelindia Hi, We apologize for the inconvenience caused. Your network complaint with reference no 31-1000014932228 has been registered on 13/07/2026 11:49:39. You will receive an update for this complaint by 28/07/2026 11:49:39. Last 3 yrs no solution but required payment.why

  • vikas_9595
    घनश्याम ल मिश्रा (@vikas_9595) reported

    @airtelindia what is wrong with your service in Umbergaon,Valsad ,Gujarat Since morning there’s no network at all Who’s responsible for this?

  • bksatpathy
    BK Satpathy (@bksatpathy) reported

    @airtelindia What’s even more disappointing is that every complaint ticket I raise is automatically closed without my consent and without any resolution. I have tried every possible support channel customer care, email, dm and still there has been no genuine resolution.

  • awaze_pasha
    Awaze pasha (@awaze_pasha) reported

    @airtelindia I need my brother number to be converted to prepaid and the benefits should be retrieved. I will escalate this issue to consumer forum if my issue is not resolved.

  • VivekKu33399024
    Vivek Kumar (@VivekKu33399024) reported

    @airtelindia Dear Airtel, Your services are commitment are very poor. If you don't set your process right.that is no point going high level digital

  • shubhamstack
    Shubham (@shubhamstack) reported

    @airtelindia @DoT_India @airtelindia As there is no response, tried debugging myself. It's night 11:40PM and now the pings to Cloudfare DNS(1.1.1.1) are relatively better. Definitely it seems 5G uplink congestion during daytime. Can you lock my band to a lesser congested one or work on any alternative fix? Strangely my Airtel 5G mobile hotspot works much better during daytime.

  • nileshjajoo1
    Nilesh Ashok Jajoo (@nileshjajoo1) reported

    @airtelindia @Airtel_Presence is it any customer support system in India or all customers are भगवान भरोसे?

  • ChinmoyMondal32
    Chinmoy Mondal (@ChinmoyMondal32) reported

    @airtelindia Dear Team, I request your urgent assistance. My old mobile number 8617442800 has been re-allotted to another person, and I no longer have access to it. Please help me permanently close the Airtel Wallet linked to this number to prevent any unauthorized access. Kindly

  • awaze_pasha
    Awaze pasha (@awaze_pasha) reported

    @airtelindia My brother mistakenly claimed the postpaid coupon from the app now the customer support is denying to retrieve the prepaid services. As per your policy the prepaid services can be restored within 30 days. Pathetic service from your agents, they are keeping the call on mute...

  • arun1211kumar
    Arun Kumar Gali (@arun1211kumar) reported

    @airtelindia @AdobeExpress worst customer service they always place call on hold and supervisors give word that they will call back and turn their faces.