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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 23% Wi-fi (23%)
  • 9% Phone (9%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chennai, Patna, Bengaluru, Chhindwāra, New Delhi, Ludhiāna, Jaipur, Kapūrthala, Mumbai, Raebareli, Jabalpur, Pune, Delhi, Ahmedabad, and Hyderabad.

CityProblem TypeReport Time
Chennai Internet 34 minutes ago
Patna Internet 2 hours ago
Patna Internet 2 hours ago
Bengaluru Wi-fi 3 hours ago
Chhindwāra Internet 8 hours ago
New Delhi Wi-fi 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • anil1958
    anil kumar (@anil1958) reported

    @airtelindia I am a priority customer of yours with with number ending 9458 I am in need of an international roaming pack for 10days validity for Singapore single country visit I am told you charge 2999/- for this and there is nothing less is this not unfair practice

  • Rubdoot
    GYAN (@Rubdoot) reported

    @airtelindia @airtel @Airtel_Services Very disappointed with Airtel Broadband. Internet has been down for 5+ hours and the same issue occurred last weekend. This is becoming a regular problem. How long are customers expected to suffer? Immediate action required.

  • kamatanay
    Anay Narendra Kamat (@kamatanay) reported

    @airtelindia @Airtel_Presence it’s been 3 days that my Internet is down. You raised a ticket and that got reassigned to another engineer for 21st June. Seriously?

  • TheKingThor18
    Thor: The King of Asgard (@TheKingThor18) reported

    Hi @airtelindia, I recharged for unlimited 5G. But after using 8 GB, internet doesn't work. It seems to be very irritating. Why are you limiting data usage even in unlimited pack. Don't excuse poor network because I'm able to use upto 5+GB

  • BharatYugaBaat
    BharatBaat (@BharatYugaBaat) reported

    UPDATE: Airtel customer service is ABSOLUTELY STUPID 😤 Called after my IPTV complaint (see previous tweet), they RAISED A DTH REQUEST instead of IPTV! I NEVER asked for DTH! This is COMPLETE negligence + total incompetence from Airtel. Now NO callback AGAIN! HOW IS IT POSSIBLE that buying a NEW SERVICE takes so much of delays? Cancel this WRONG DTH ticket & activate IPTV IMMEDIATELY! Your system is UTTERLY USELESS! @airtelindia @Airtel_Presence

  • Aditya65375713
    Aditya 🪖 (@Aditya65375713) reported

    @Airtel_Presence @Airtel_Presence kr kya rhe ho bhai ?? Why are you all making fool of common people ? Priority chhoro pehle save your customers. My issue isn't resolved till now. Shame @airtelindia

  • lakshmanpuli
    Lakshman Kumar (@lakshmanpuli) reported

    @airtelindia Hi, @airtelindia internet connectivity issues again with airtel black wi-fi. Unlike last time i could not even raise a ticket as your chat bot keeps hijacking the conversatuon. Will you please raise a ticket for wifi internet connectivity issue?

  • manojpant1959
    manoj Pant (@manojpant1959) reported

    @Sparshmahajan7 @airtelindia @Airtel_Presence Airtel cares pl resolve my complaint pending since 14th June for DTH. I am postpaid customer with Airtel Black of UP west circle in Greater Noida. No TV channels recd. Call center 121 not able to resolve. Complaint no 656947079.

  • isarpitgupta
    Arpit Gupta (@isarpitgupta) reported

    @airtelindia @Airtel_Presence Airtel WiFi has not been working since morning .The Internet is completely down and affecting my work. Kindly resolve this issue at the earliest.

  • SydneySlim
    Sydney Silveira (@SydneySlim) reported

    How do one get in touch with @airtelindia in Calangute Goa. My WiFi is down since a week and no one seems to take this seriously.

  • me_ashuu
    Ashutosh Srivastav (@me_ashuu) reported

    @airtelindia @Airtel_Presence more than 8 hours and yet No resolution has been given, why your useless team ask for Contact Number when they don't have to contact?

  • ram_singh92
    Rameshwar Singh (@ram_singh92) reported

    @Airtel_Presence @airtelindia The worst network provider is airtel in my area and a big scam they are doing is when there is a power cut no internet and no network.

  • 5991c6a4500b453
    srikanth (@5991c6a4500b453) reported

    @Airtel_Presence @airtelindia @Airtel_Presence when will you fix? are you even taking any action? its been too long, worst service

  • listen_souvik
    Souvik Basak | souvik.lens (@listen_souvik) reported

    @airtelindia WiFi disconnected in April. Device collected. Refund still not received. Still getting pickup reminder messages. No help from customer care, no response to emails. Extremely poor customer service. @Airtel_Presence @AshwiniVaishnaw

  • akshaygupta451
    Akshay gupta (@akshaygupta451) reported

    @airtelindia @Airtel_Presence since the past several months your network doesn't work in my area. Calls don't connect and data doesn't work at all. Your engineer has come for a visit but till date no resolution has been provided by you. All 6 postpaid connections don't work

  • Naveensukhija25
    Naveen Sukhija (@Naveensukhija25) reported

    @Airtel_Presence @airtelindia Don't know sudden cams not going and data not at all working whereas data is available Raised issue via thanks app but no update received It's un thankful app actually

  • swarajksahoo
    swaraj sahoo (@swarajksahoo) reported

    There is no or very poor @airtelindia network in my area. I had logged a complaint but @airtelindia closed the ticket without fixing the issue did not even contact me to check if the issue is resolved. This is how @airtelindia works these days

  • Its_Gauravs
    GΛURΛV (@Its_Gauravs) reported

    @Airtel_Presence ​ @airtelindia My Airtel AirFiber installation was scheduled for today but absolutely no one has contacted me or visited yet. Very disappointing start to the service. Please look into this urgently! Request id: 548ZYKVAJE

  • jitinagarwal
    JA (@jitinagarwal) reported

    @airtelindia how do I talk to any agent?. The ivr doesn't have my resolution

  • NehamsChamaria
    Nneha Chamaria (@NehamsChamaria) reported

    @airtelindia Hi , I'm unable to understand why my broadband bill is higher this time despite fixed charges every month. Please help. 03340086057

  • manojpant1959
    manoj Pant (@manojpant1959) reported

    @airtelindia feeling harassed since 5 days. I have bundled package with Airtel black. since 14June DTH not working, complaint no 656947079/656951683.No technician visit planned, no communication from senior executives. Pathetic customer care. Call center 121 ineffective.

  • gaurav5kawde
    Gaurav Pachkawade (@gaurav5kawde) reported

    8 DAYS. No WiFi. No real updates. Complaint #11032455900 raised last Friday with Airtel. Engineer visited Monday and disappeared. No resolution. Since then: only automated replies, no accountability. Is this the service standard from @airtelindia @Airtel_Presence

  • sinha_jb
    JB sinha (@sinha_jb) reported

    @airtelindia your services are bad as hell. Poor internet,poor call connectivity. such a miserable service,gonna port to other network very soon.

  • harisaravanan
    Hari Saravanan🇮🇳 (@harisaravanan) reported

    @airtelindia @Airtel_Presence YOUR services have gone from bad to worse! Wifi down frequently for past few days and ZERO care! You are competing with Bescom for downtime champions? Bye bye to longterm relationship - wishing you loads of badluck to perish to competition! 👎👎👎

  • armaan_dobwal
    BolnaToPadega (@armaan_dobwal) reported

    @airtelindia @Airtel_Presence, facing severe network issues in Kankroli, Rajsamand. While you advertise 5G connectivity nationwide, we are struggling to get a stable 4G network right inside the city. Kindly check the network coverage in this area and fix it as soon as possible.

  • donaldrook971
    Aryan (@donaldrook971) reported

    @airtelindia Wi-Fi has not been working in the Kondapur Raghavendra Colony area since 2:00 PM. The outage disrupted all our office work, and there has been no way to get in touch with a support agent. What a terrible service. I will definitely be switching my internet connection

  • Kbhadre
    Kapil B (@Kbhadre) reported

    @airtelindia @airtelindia Customers face instant late fees for payment delays: but when companies deliver poor service, they pay no penalty at all. If you expect us to pay on time, we expect you to deliver on your promises. Fairness should work both ways. More than 2weeks, facing issues.

  • SentaAravind
    Aravind Senta (@SentaAravind) reported

    @airtelindia my office internet which is Airtel fiber is not working since yesterday and there is no solution till now our all office staff is seated without any work in the office. Just waiting for internet. Your team doesn’t respond

  • av0w
    Arindam Nath (@av0w) reported

    So called best network don't even reply @Airtel_Presence @airtelindia

  • Kbhadre
    Kapil B (@Kbhadre) reported

    @airtelindia @AdobeExpress @airtelindia Customers face instant late fees for payment delays: but when companies deliver poor service, they pay no penalty at all. If you expect us to pay on time, we expect you to deliver on your promises. Fairness should work both ways. More than 2weeks, facing issues.