1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 5: Problems at Airtel India

Airtel India is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Jamshedpur, Pune, Patna, Guwahati, Cochin, Panaji, New Delhi, Gurgaon, Mumbai, Delhi, Bhubaneshwar, Jaipur, Chennai, and Rohtak.

CityProblem TypeReport Time
Chhindwāra Total Blackout 42 minutes ago
Jamshedpur Phone 1 hour ago
Chhindwāra Internet 1 hour ago
Pune Total Blackout 2 hours ago
Patna Internet 2 hours ago
Guwahati Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • pratikncv
    PRATIK CHAUDHARI (@pratikncv) reported

    @airtelindia The network signal at my location is extremely weak, resulting in frequent call drops, poor voice quality, delayed SMS delivery, and very slow or unavailable mobile internet. Kindly register my complaint Village Vitve Tal raver Dist Jalgaon Pin code 425507

  • off_center_mind
    Lokiiiiiiiiii (@off_center_mind) reported

    Pathetic service from @airtelindia. My FASTag for RJ27CE6809 was disabled without any reason. Called your customer care and they don't even understand the issue—all they know is how to say "please be on hold" repeatedly. Absolute incompetence. Fix it!

  • RakeshD61486049
    Rᴀ𝐊ᴇsH (@RakeshD61486049) reported

    installation has not been completed even after one week. Kindly confirm the cancellation and refund as soon as possible. Thank you. Worst Experience i had @airtelindia 🙏

  • frohitmalhotra
    Rohit malhotra (@frohitmalhotra) reported

    @airtelindia @Airtel_Presence My Airtel Black WiFi has been down for 18 DAYS! Your team lies about logging complaints & promised a technician yesterday who never showed. Instead, you just tweet fake "resolved" messages. Stop SCAMMING customers! I'm canceling my connection soon.

  • night_chelsea
    Dushyant (@night_chelsea) reported

    @airtelindia I’ve filed a migration process for Airtel broadband, it’s been 2 weeks and the assigned agent is evading. Please help.

  • nishamohan640
    Nisha Adhi (@nishamohan640) reported

    @airtelindia @Airtel_Presence What a joke of a service! Second connection request, 2 weeks wasted, payment already made, and still not a single technician has turned up. Stop taking customers’ money if you can’t even install a connection. Absolutely unacceptable #WorstService

  • Drutpalbarman
    Dr utpal barman (@Drutpalbarman) reported

    @airtelindia @airtelassam if this message reaches you, pl respond. I am experiencing the worst network issue since last few days and especially since last night here in Khanapara area of Guwahati Assam. Even I am unable to open airtel app. Kindly ook into it. (PIN Code 781022)

  • rohit42311
    Rohit Sharma (@rohit42311) reported

    @airtelindia my phone not showing network from 2 pm please help

  • khaliqueanjum3
    Khalique Anjum (@khaliqueanjum3) reported

    @airtelindia My Wi-Fi keeps disconnecting frequently. I've raised this issue multiple times, but every ticket gets closed without any proper resolution. This has become extremely frustrating. Please stop closing complaints without fixing the actual problem and resolve this issue.

  • being_selfaware
    Sameer Patil (@being_selfaware) reported

    @airtelindia the internet is down in my area which is in Mumbai Suburb, Thane. There is now way to contact any customer care. All the numbers on internet are coming up as invalid and you can only chat with a Bot within Airtel application. This is unacceptable…

  • immalviya_97
    Manish (@immalviya_97) reported

    @airtelindia @Airtel_Presence I shifted to Airtel Postpaid this week assuming to get better network connectivity and better internet speeds as claimed as fast lane 5G I am using 17ProMax..

  • msjsr
    MUKESH SHARMA (@msjsr) reported

    @airtelindia issue since Friday Service Update: The technical issue affecting mobile services in your area has been resolved, and connectivity is now restored. We appreciate your patience. Do you provide discounted bill for this service degradation @DoT_India

  • rajeshvaidya32
    Rajesh Vaidya (@rajeshvaidya32) reported

    @airtelindia no network in Mumbai northeast

  • abhishek_s_iyer
    Abhishek Iyer 🇮🇳 (@abhishek_s_iyer) reported

    @Airtel_Presence Still Airtel is down. No resolution since 1 pm today. @airtelindia @Airtel_Presence

  • mercator_stock
    Devavrat (@mercator_stock) reported

    @airtelindia @Airtel_Presence this is still not resolved. Almost 18 hours now. No update from customer care. Do you even care to give updates?

  • ajaypanditjii
    Ajay Sharma (@ajaypanditjii) reported

    @airtelindia Dear Nodal Officer / Appellate Authority, I am writing to formally escalate a serious issue regarding unauthorized services added to my Airtel account, incorrect billing, and the repeated closure of my complaint without any actual investigation or resolution.

  • golusingh98
    Golu Singh (@golusingh98) reported

    @Airtel_Presence Urgent help needed. I accidentally recharged the wrong Airtel number with ₹899 via a banking app. Complaint already registered (SR: RRCRV5EST20260705541596), but I need urgent assistance for recharge transfer/reversal. #Airtel @airtelindia @airtelnews

  • swanand_gadgil
    Swanand Gadgil (@swanand_gadgil) reported

    @airtelindia my WiFi is down since last night and your customer care number is not reachable. I had DM'ed you some time ago to arrange a callback. I haven't received any call. This is not expected as part of Airtel Black program.

  • KARAM_v_SINGH
    QUOTES & SHAYRI (@KARAM_v_SINGH) reported

    Hey, @airtelindia and @ViCustomerCare kya aapke paas behtar network ke sath vacancy hai? Suna hai aapka customer care behtar hai.. You value your customer. Kyonki @JioCare arrogant ho gaye hain unhe customer se koi matlab nahin hai, no reply since 24 hrs..

  • SabyasachiDeb2
    Sabyasachi Deb (@SabyasachiDeb2) reported

    Airtel Wifi Fiber service is very poor at Guwahati. Every day there is 5 to 6 hours of link down but I have to pay full monthly rental. @airtelindia

  • singhdharm17
    Dharmendra Singh (@singhdharm17) reported

    @airtelindia too much of internet issue with my wifi. Despite trying to reach customer care the app just restart router pls help

  • ATULEFFECT
    अतुल (@ATULEFFECT) reported

    Hello @airtelindia your customer support team failed to resolve my issue and later when I insisted dem to take necessary action they told me to change connection to some other service provider it was from Knock team Gurugram sr11034297920, sudden drop, slow speed etc is happening

  • Ankur304597221
    Ankur (@Ankur304597221) reported

    Why Airtel network gone since 8.30 pm . @TRAI @airtelindia

  • lgarg123
    Lakshit Garg (@lgarg123) reported

    @airtelindia There is wifi outage in bhandari bagh dehradun area since yesterday and no resolution is being provided. Please look into it

  • sudeepsarkar91
    sudeepthesarkars (@sudeepsarkar91) reported

    @airtelindia keep raising there prices but can't provide basic services properly seems to be stupid network company

  • AgaJafri
    Dr.𝙰𝚐𝚊 𝙺𝚘𝚞𝚜𝚊𝚛 𝙹𝚊𝚏𝚛𝚒 (@AgaJafri) reported

    Weak signal at Gursai Nala Tehsil Mendhar district poonch very unfortunate @Airtel_Presence @airtelindia @airtelnews

  • bhavya_parashar
    BHAVYA PARASHAR (@bhavya_parashar) reported

    Dear @airtelindia I raised a Wi-Fi shifting request on 07.06.2026 after confirming the process with your customer care team, as I was transferred from Chennai to Gorakhpur. Despite reptd follow-ups, none came to shift the connection, leaving me without internet for nearly 25 days

  • prav21
    Praveen (@prav21) reported

    @airtelindia please send some teal engineers who can fix the problem. You have wasted more than a week. Also please look into this person he has no idea what he is doing

  • saravan98262148
    Lokesh (@saravan98262148) reported

    Hii @airtelindia I have planned to purchase DTH Connection from Airtel. Shortly call came from Arumbakkam MMDA Colony Branch they Said they don't sell DTH alone and forced me to buy both Wifi and DTH. @airtelindia won't provide single DTH. Please fix this @Airtel_Presence

  • pratyakshb95
    Pratyaksh Bharadwaj (@pratyakshb95) reported

    @indian_youth67 @airtelindia 2km is too much for airwaves you can get on terrace or in outdoors but indoors signals won't penetrate inside rooms with this much distance possibly they shouldn't have deployed low frequency bands on nearby tower that's why it's showing no signal.