Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 23: Problems at Airtel India
Airtel India is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (24%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Mandi, Udaipur, Chennai, Ranchi, Bhopal, Mumbai, Delhi, Shillong, Rohtak, Bengaluru, East Delhi, Ahmedabad, Hyderabad, and Noida.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 23 minutes ago |
|
Mandi
|
Wi-fi | 1 hour ago |
|
Udaipur
|
Phone | 3 hours ago |
|
Chennai
|
Wi-fi | 3 hours ago |
|
Ranchi
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Ravi Sharma (@RaviSha44592152) reported@Airtel_Presence @airtelindia but no one came to collect the router. Later, my service was suspended, but I continued receiving monthly bills. In April, I contacted customer support again and requested either to collect the router or reactivate the service.
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Nagendar (@Chanti37901150) reported@airtelindia @Airtel_Presence @airtel_india Meanwhile, other providers are responding faster. Resolve this issue urgently before I consider switching services.
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Abhishek Kumar Vishwakarma (@Abhishe62974939) reported1/4 @airtelindia broadband service has honestly become one of the worst service experiences I’ve dealt with. Every single time I raise a service request and select a preferred time slot, Airtel completely ignores it.
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Sarvesh baroka (@Skbaroka) reported@airtelindia I am not having network from last 30 min also most of the users are facing this issue kindly check this
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Anand Jha (@anandjhablr) reported@airtelindia I was still waiting for billing adjustment, payment was pending. I woke up to reality that my outgoing call and internet service is stopped, at a time when I have personal exigency. This is how you recover money from customers that stood with you for last 24 yrs
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Yogesh Jadhav (@Yogeshjadhav06) reportedHey @airtelnews @Airtel_Presence @airtelindia what's wrong with you After too many complaints still not get any resolution on network connectivity issue for both call and Internet. Can you please check and help.
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K.D. Pandey (@1983_krish) reported@airtelindia Airtel, if you worked on internet & network quality as much as you torture customers with recharge reminders, there would be no need for follow-ups. Poor service — neither internet works properly nor network stays stable, yet you talk about 5G.
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Amol Gupta (@amgup) reported@airtelindia no support for dth. 656345135 ticket open for 4 th day, no response. Pls disconnect and stop charging if you cannot support. Escalation channel is also useless
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Ravi Sharma (@RaviSha44592152) reported@Airtel_Presence @airtelindia An Airtel customer support representative informed me that I only needed to pay Rs. 570 out of the total outstanding amount of around Rs. 1001, and the remaining amount would be waived off. Based on this assurance, I paid Rs. 570.
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Vivek R (@iVivekrawat) reported@Airtel_Presence Called 121 multiple times, got 2 escalation calls & 4 IPTV team calls—still no resolution. Promised fix within 24 hrs, nothing happened. Ordered Mesh on 15 May, still not received. Extremely poor service.@airtelindia @airtelnews
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devdatt bhavsar (@devdattbhavsar) reportedThrid class service provider our wifi is down since yesterday and still the are working on it @airtelnews @airtelindia
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MAИOႱ ԳAИႧƎY 🇮🇳 (@manub22) reportedWow @airtelindia the internet is not working since yesterday, and you are giving a time slot of tomorrow for engineer visit and ETA of 2 days to fix the problem !!! #customerService #airtelBB
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Unknown guy __007 (@GargSahAb0031) reported@Airtel_Presence @airtelindia i want to talk to your customer care agent but I am unable to do it I want to book wireless tv connection. I talk to you agent and he booked my wired tv connection now i am not getting any help Pathetic servies
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shashank Desai (@shashankd86) reported@airtelindia @Airtel_Presence My network complaints are repeatedly closed without any resolution or communication. This is highly unethical and shows disregard for customers. Please address my issue instead of closing complaints without fixing the problem. Ref no. 11030395863.
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Dr Yudhyavir Singh AIIMS New Delhi (@yudhyavir) reportedWill the complaint be resolved! Pathetic service by Airtel. We have no other option either Airtel or jio, @airtelindia @Airtel_Presence
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Diwaker Agrawal (@cs_diwaker) reported@Airtel_Presence It’s a very unethical practice where the company wants to discontinue the plan by charging amount for Prime OTT which is already part of plan. It was never expected from @airtelindia @bharti
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rashika mittal (@rashika28tsk) reportedWhat if you’re moving in the next 2 days? Where do one keep the router and go? And then they will continuously keep calling from different numbers all day long and disturb you like you have no work. This is really horrible and a way to not allow disconnection @airtelindia
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PureAgony (@PureAgony2) reported@airtelindia @Airtel_Presence Your app is pathetic and predatory garbage that won't allow me to disconnect my WiFi in any which way. Fix this now
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Vasu (@vasu2811) reportedPorting to any other service except you @airtelindia Horrible!!!!
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Taran Deep Singh (@Taran_infinity) reported@airtelindia @Airtel_Presence Extremely disappointed by your service.. even after 5 days there is no action taken on my request!!
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Subhash Kumar (Hindu) (@Subhash19781) reported@airtelindia Very poor network for IIT Kharagpur West Bengal 5G network speed very slow no slove to change the order network
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Dr. Raj Vadher (@DrRajVadher) reportedI've2.5gb/day plan active Since last 4-5 days I'm not getting unlimited 5G as advertised. Data gets over after 2.5gb and I'm forced to do extra recharges. Why advertise false claims that it is unlimited 5G? need to take the matter to the COURT. App helpline is worst @airtelindia
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Bittu Bhaiyaaji (@bittubhaiyaji1) reported@airtelindia I am unable to use the internet for the last 5–6 days. Despite raising multiple requests and follow-ups, I have not received any proper response from Airtel support. This level of service is extremely disappointing, and I am not happy with the experience anymore.
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ROHAN MEHROTRA (@mehrotrarohan) reportedI thought I would tweet about the Airtel network issue.. but the network aae to tweet karu na.. Airtel you were supposed to be the best network... @airtelindia @airtel
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Surendra Pratap Yadav (@_SurendraP) reported@airtelindia @Airtel_Presence I requested disconnection and you asked for the final payment, which I complied with. Why are you still billing me from 9th March onwards? This is sheer harassment. You are not getting a single penny from me. **** off you mother ******.
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Adarsh (@Adarsh3731291) reported@deepdownanlyz @airtelindia There postpaid service is hell , they don't even able to provide consistent ping during gaming at all , worst services ever by airtel
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Riya Kapoor (@RiyaKap83710573) reported@airtelindia my wifi connection has been down for 48 hours & there is no resolution yet.. This is really frustrating.Your engineers are not picking up call. Yesterday they said box needs to be fixed & maintenance team is not coming. Airtel black service request no. 11030726111
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Chandan Mishra (@chandan82mishra) reported@Airtel_Presence @airtelindia really surprising that no action is beingtaken by airtel team everytime the customer care is asking further time to update. Even no response from nodal officer also
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Irfan Ali (@TweetOfIrfan) reported@airtelindia @Airtel_Presence Recently started Airtel WiFi and now everyday I am getting 5-6 calls from your customer care and they want to tell me about benefits and sell some additional services. Some are even sending me the OTPs and it looks like a complete fraud.
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Dipesh Sultania 🇮🇳 (@CapriDeep) reported@desimojito Not only this despite being on an UL 5G plan my data got over while dl a sw update and @airtelindia didn't even bothered to respond to complaint. I had to recharge my other number for data that day as i was on the move most part of the day