Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 13: Problems at Airtel India
Airtel India is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Dehra Dūn, Gurgaon, Mumbai, Kolkata, New Delhi, Agra, Dhanbād, Hyderabad, Pune, Kawardha, Guwahati, Chhindwāra, Lucknow, Kanpur, and Panaji.
| City | Problem Type | Report Time |
|---|---|---|
 Dehra Dūn
|
Internet | 6 minutes ago |
|
Gurgaon
|
Phone | 1 hour ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Kolkata
|
Phone | 2 hours ago |
|
New Delhi
|
Internet | 3 hours ago |
|
Agra
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Sangram Gorai (@SangramGorai) reported@Airtel_Presence @airtelindia , my Airtel Xstream Fiber has had no internet since midnight. You sent a maintenance message saying services would be restored by 6 AM, but it’s well past that and the connection is still down. #Airtel #AirtelXstreamFiber
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Swanand (@NagpurChaHayBey) reportedHey @airtelindia, Do you even have a Customer Care support or you just exist to sell your connections and disappear..? Trying to reach out since yesterday. wifi isn't working and all your app says is "Do you want a new connection". Will you please fix my existing one first..?
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Shivam Raj Sharma (मैं हूं मोदी का परिवार) (@ShivamR98953862) reported@airtelindia @jagograhakjago @nch1915 Because of this delay and poor response, I am facing mental harassment and frustration. Kindly look into this matter and help me get my refund and resolve this issue as soon as possible. Thank you.
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Vishal Thakur (@VishalT20264763) reported@airtelindia ur services have degraded to the next level. Broadband doesn’t work 1/2 the time & u don’t want to resolve the issues. To top it all, customer service refuses to take disconnection request. Forced to stay with Airtel Highly disappointed!! @aajtak @TOIIndiaNews
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Paris France 🇫🇷| Stable 4k IPTV Abonnement (@EtfdfK82627) reported@abddulwahabb @airtelindia Yes available IPTV subscription service
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shaikh shahbaz (@shaikhshahbaz5) reportedHello Team, I am currently in Saudi Arabia and trying to activate my eSIM. First, I recharged with 898 plan, but it started showing “Call Barring” issue. After that, I recharged again with 199 plan, but the same problem is still @airtelindia @ViCustomerCare @reliancejio
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Sandeep Dhawan (@itsdhawan) reported@airtelindia @Airtel_Presence I was promised a late payment waiver for not cancelling my postpaid number. But again this month you've charged me late payment fees where you were still not able to resolve the network issue. @TRAI
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• (@ItsMeChakri_) reportedThe airtel app is so worst that, it doesn't have a remove existing connections option in a family plan. @airtelindia. U suck.
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D (@ThirdReich01945) reported@airtelindia no internet speed, 1 hour to update 100mb, **** you, help me
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Arjun Raj (@ArjunRaj92) reported@airtelindia @Airtel_Presence all you do is get seek good feedbacks on X but NO ACTUAL CUSTOMER CARE.
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Shubham Kumar (@Shubham95720) reported@Airtel_Presence My issue is not resolved .neither technician connected with me nor any one visit my site and my ticket is closed .these type of facilities are you providing to the customer.@airtelindia @Airtel_Services
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Madhuri Sharma (@genius_madhuri) reported@airtelindia do not make recharge online with airtel, they deduct your money and do not renew your plan just give you transaction ID nothing else. At Customer care no human to reply either on call or on chat.
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Sandipan Suklabaidya (@sandipan_speaks) reported@airtelindia @DoT_India @JM_Scindia It's been happening since last Saturday. Despite lodging complaint at Airtel (Ref:31-6839685694424 on 9/5/2026) the nuisance still persists, leading to invasion of my personal space and raising concern over cyber security and safety of my mobile device #Spam
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Ajay Pareek (@ajaypareek801) reported@Airtel_Presence No reply and help from @airtelindia @Airtel_Presence yet
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Knights Gamerz (@GamerzKnig7901) reportedHey @airtelindia unable to change the plan please help from 799 to 499
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Abhinav L (@AbhinavLyall) reported@airtelindia I've been trying to get my Wi-Fi fixed, but your agents seem more interested in transferring calls than solving the issue. I live in Noida, not a remote village. How is basic support still this difficult in a housing society? Please help!
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Prakhar Gupta (@_prakharr_) reported@Airtel_Presence Third day today, no action, no communication. no ETA. Customer care just keeps promising fake timelines. You’ve lost one customer today @Airtel_Presence @airtelindia Will just move to some other ISP now. Keep your stupid services.
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Gaurav Shrivastava (@gstinku88) reported@airtelindia hello Airtel I want to shift my wifi to my new home but there are no vacant box available for new connection and your mobile 5G network is also very poor there
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Shrujal Shrinivasan (@17shrujal) reported@airtelindia Worst Internet service provider out there, zero clue how things work.
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Sumit (@sumitkr2550) reported@airtelindia your wifi service is not available from tomorrow what kind of service is this ? SR NO.- 11030093775
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MINION (@MINIONUPSC) reported@airtelindia hello Airtel... Cant connect to the customer care executive thrugh toll free ... Need ur guidance regarding sim change.
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Aeron (@AeronDiary) reported@airtelindia Ended up disconnnecting and shifting to another provider. Didnt expect this to stretch out this bad.
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AMIT GTR VLOGS (@AmitGtr3120) reported@airtelindia my complaint is pending for last 12 days regarding Airtel fiber for shifting connection.
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Vikash Maurya (@iamvk37) reported@airtelindia I am writing to formally register my complaint against the highly unprofessional service experience I have faced after subscribing to a new Airtel WiFi connection. I made a payment of ₹1,500 towards a new broadband/WiFi connection. An engineer was scheduled to…
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Airtel Payments Bank (@airtelbank) reported@mescwo @airtelindia @mescwo As we have tried to connect with you on your number 99XXXXXX87 but could not connect. We do understand your concern regarding the issue which you have faced. Apologies for the unintentional delay. We want to inform you that our team is diligently working to solve
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rishabh chhajer (@Rishavchhajer) reported@airtelindia @Airtel_Presence Airtel doesn't care. You customer support is getting worse day by day.. i have trying from past 15 days to use iptv, i have raise a request, paid and even an agent has been assigned.. but no one called or came to install the IPTV, agent number is switched off from past 3 days.. every time i call customer support they say your query would be resolved, or you will receive a call.. what is the point of airtel black ?
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Surya Avinash \z/ (@iamsuryaz) reported@airtelindia @Airtel_Presence Visited nearby store in Prakash Nagar, Rajahmundry(533103) for porting my mobile number from Jio to Airtel. They are only willing to help me with the PORT request only if I take the postpaid connection! What kind of service is this?
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Jeet King (@fishyiishetty) reportedHello @airtelindia @Airtel_Presence @airtelindia you stupid fk it's been 3 days since I paid for your air fiber there is no response from your side I need my money baaaaackkkkkkkkkkk
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Deepanshu Rawat (@Deepxnshurawat) reportedI had disconnected my Airtel WiFi connection on time and already paid the final bill, with proof shared via email and calls. Still, I’m continuously receiving bills for no reason. This is unacceptable customer service. Resolve this issue and stop the false billing. @airtelindia
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sidharth sankar (@en_sidharth) reported@airtelindia My WiFi has been down since yesterday. Complaint raised, but technician visit is only on 12th May. Still being charged despite no internet access. Airtel Black promises priority support, but there’s no real action on the ground.