Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Mumbai, Raurkela, New Delhi, Kolkata, Hyderabad, Jaipur, Chhindwāra, Guwahati, Chennai, Vadodara, Delhi, Jaunpur, Bhīlwāra, Pune, and Varanasi.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 2 hours ago |
|
Raurkela
|
Wi-fi | 2 hours ago |
|
New Delhi
|
Internet | 3 hours ago |
|
Kolkata
|
Internet | 4 hours ago |
|
Hyderabad
|
Total Blackout | 12 hours ago |
|
Jaipur
|
Wi-fi | 13 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Devil (@PreetBainsMj) reported"@Airtel_Presence @airtelindia My #5G is unlimited and network is full, yet it keeps showing my daily data is exhausted and the internet is completely #slow or not working. I have been complaining about this daily for a week now, but you are just ignoring it. fix this immediately
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Thakur Rishabh Singh (@rishabhthakur86) reported5G service has been down since morning, and neither is 4G. Network speeds haven't recovered yet. When I called customer service, they simply said it would be fixed shortly. But there was no solution.@Airtel_Presence @airtelindia
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Satyam Mahawane (@satyam_mahawane) reported@airtelindia Complaint 658506698 lodged on 31 Aug for Airtel Xstream IPTV issue. For 2 days, I’ve been assured an engineer will visit, but no one has arrived. 📍 Khaniadhana, Shivpuri, MP Please resolve this urgently. The delay is causing inconvenience.
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Prafull (@prafulljha2) reported@airtelindia @airtelcomplaint @airtel_presence Last 03 days wating for service of Re-installation already complaint raise & 03 times talk to cust care & local authority still no solution given. Need support register no 7781007211 with name Shanti jha. Call me on no 9955993466
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Sushant S (@SushantTarkash) reportedAbsolutely unacceptable service. Promised resolution within 4 hours, yet no technician has even visited and my internet remains down. Now the complaint has been shamelessly marked “closed” without fixing anything. This is not customer service. @airtelindia
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SKA (@bullbear99) reported@LtGenDPPandey @airtelindia Pathetic service by Airtel.
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Abhishek Dhiman | Himachal Diaries (@ankudhiman) reported@smasithick If you have time, please check and then tweet. If you have no issue, it will help many users who are frustrated with @airtelindia & @reliancejio.
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ᴮᴱsg⁷💜🧈🏖️ (@Trivia_Is_MyJam) reported@airtelindia your customer service is the worst! I had applied for a duplicate sim as my current sim has suddenly stopped working and the local airtel office says I need to apply for it from the region/state where the sim belongs. When searched on internet, I found no such rule.
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SambhavK (@Sambhavkochar1) reported@airtelindia @Airtel_Presence Unacceptable service delay. Wi-Fi speed has been degraded for >2 days • Ticket ID: 11039480939 (unresolved) • Callback req: Missed(due date was 1st Sep) Zero follow-up despite clear SLA breach. Need an immediate escalation & engineer visit today
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Abhiram (@Abhiram0708) reported@airtelindia Adei, do you have something to call as customer service? My Wifi is not working since yesterday and your service engineer doesn't pick calls. The ticket assigned to him should have been already resolved by the ETA provided by you.
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🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reportedHi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel @Airtel_Presence
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Vijay Shankar (@vijayshankar467) reported@airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately! @airtelindia
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saumitra yadav (@ysaumitra) reported@LtGenDPPandey @airtelindia This customer care call number is real headeche. If you want this tap this if you want this than tap this then you will get message our customer service excutive is busy please hold the line. 🫣
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Vijay Shankar (@vijayshankar467) reported@airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately!
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Satyendra Thakur (@satyendratha) reported@airtelindia Quick Reminder - For last 1 year I am waiting for Airtel support with my query. Seems like CS channel is broken in Airtel
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Saurabh Bandyopadhyay (@saurabheklaghar) reported@airtelindia not receiving otp from banks since morning. Tried 3 banks, 3 cards, same thing. Called ur support team, they said, everything is okay; @SamsungIndia support checked & said S25 is okay.Atm, I'm pretty sure your network is the issue. Can you help?
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Omkar Deshpande (@OmkarD08) reportedI had the worst experience with @airtelindia . Even after payment my outgoing services are still blocked saying ‘outgoing services are not available due to non payment of bill’ Raised multiple complaints, emailed them but still no resolution.
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ro 🍉 (@cricketnoises8) reported@airtelindia I've been reporting issues with internet getting disconnected for the past month. There's been no follow up, no resolution, no technician who came to check it out. Everytime I call customer care they say it'll be resolved in a day and absolutely nothing is done.
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Devil (@PreetBainsMj) reported@airtelnews "@Airtel_Presence @airtelindia My 5G is unlimited and network is full, yet it keeps showing my daily data is exhausted and the internet is completely slow or not working. I have been complaining about this daily for a week now, but you are just ignoring it. fix this immediately!"
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Mahesh (@MaheshPawaar) reported@Akashpawaar @airtelindia @airtelindia provide better service. You're fibre services is trash it was down 2-3 times last month and now it's down since yesterday. You don't even extend the validity of the plan when outage happens from your side.
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Varun Bhat. (@VarBosR) reported@143_pushpendra @airtelindia I never thought I'd see "E" again bro. Faaaaaa
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Rohit Jain (@rohit_weets) reported@RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back
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AnuP MaHapatrA🇮🇳 (@am_i_anup) reportedWhat happened to Airtel 5g Too Bad. Slow internet. @airtelindia
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ಚಂದ್ರಶೇಖರ 👷♂️🏗️ (@crazytheodolite) reported@Airtel_Presence seems to be very busy sending invoices to customer for the services they don't intend to provide. Particularly to the newly coined "SlowLane" 5G service and always out Super Slow Airtel Wifi service... Please do keep up the bad service @airtelindia @airtelnews
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ROHIT KUMAR SINGH (@rohitsingh395) reported@airtelindia complaint closed without solving issue CCPKI3EST202608,New com CCPKI3EST20260901402939. 7-8Days internet not working!!almost on every 7 days gap it happens. Whereas other company sim works fine where where..Y only Airtel.check last 1 year number of my compliants
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roshan jha (@jha__roshan) reported@airtelindia Even today, nobody has shown up. How many times am I expected to reschedule my work around your service appointment? Absolutely worst service experience. #Airtel #AirtelIndia
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Krishna (@KrishnaprasadNV) reported@SaffronChargers @airtelindia is the worst company I used 10 years ago. No turning back. Our @TRAI is useless institution on taxpayer money doing nothing to our complaints.
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Harsh Agarwal (@Harshhagarwal) reported@airtelindia Never take airtel as your broadband partner, kindly prefer jio as when you buy a 6month plan of airtel. Half of the time, internet is not working and after 10 days daily follows if it starts then after 2 days it again stops. Worst customer service #airtel #broadband
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Vivek Vikram (@kusvii) reported@airtelindia @Airtel You have really done injustice to customer by pushing incompetent chatbots rather putting human customer care.The email I got from airtel shop again has bot responding. My phone recharge deducted money and for 3 days it's still not resolved. Can someone help.
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Ashutosh Singh (@as8012285) reported@Airtel_Presence @airtelindia yet no resolution from your end. Stop testing customer patience and process my refund to my bank account immediately!