Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 8: Problems at Airtel India
Airtel India is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Kolkata, Chhindwāra, Indore, Delhi, Hyderabad, Qādiān, Pune, Bhopal, Bengaluru, Dharamsala, Imphal, Mumbai, Kāraikkudi, Guwahati, and Nashik.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Total Blackout | 25 minutes ago |
|
Chhindwāra
|
Wi-fi | 2 hours ago |
|
Indore
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Phone | 3 hours ago |
|
Delhi
|
Internet | 3 hours ago |
|
Indore
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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NEUROSPICYMEMES (@Abadabajabba) reported@Airtel_Presence @airtelindia First alert came only AFTER the charges hit. This is unacceptable. Need immediate resolution. 2/2
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अनिरुद्ध, द Maker Guru (@makerguru_) reportedIt doesn't improve having many Gs for mobile network in India. poor data connectivity on Airtel 5G network in Leh on postpaid !?! whether its in urban cities or Leh, mobile network is so poor.... @airtelindia
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Chandan (@ChandanAmbastha) reported@airtelindia you wifi services are down in my area since yesterday and you keep on increasing the resolution time every time I am calling the helpline. #pathetic service #worst
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alpha_trader (@legendtrader007) reported@airtelindia I want to close my wifi connection but there is no contact no. to reach out airtel customer care working only dumb chat bot wasting time
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Suku (@suku73) reported@airtelindia Airtel network has been pathetic to say the least. Frequent disruptions of the WiFi and what’s more frustrating is the 5G does not connect to the internet. Airtel has become unreliable and that’s a fact. hope you can do something quickly to restore my confidence.
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Ankit (@ankitgorwadia) reported@Airtel_Presence @Airtel_Presence SIM failed on 787xxxxxxx! Portal sends swap OTP to inactive number instead of the portal's registered contact. Stuck in a loop & bank transfers blocked! Fix ASAP @airtelindia
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Sarfraj Ahmad (@ranumugalsarai1) reportedif any network problem with keypad phone on airtel sim @airtelindia plz explain lots off people suffering the one side vice connectivity
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Siva_$XAGE (@siva_siva2590) reportedI recharged ₹39 for an additional data pack after my daily data limit was exhausted. The recharge was successful, but my mobile internet is still not working. I have already restarted my phone and checked my settings. Please resolve this issue as soon as possible. @airtelindia
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Saurabh Kumar Srivastava (@saurabh_1123) reported@Airtel_Presence @airtelindia SPENT ANOTHER HOUR ON PHONE WITH THE CALLCENTRE EXECUTIVE WHO FINALLY THOUGHT OF HELPING AFTER 15 MINS OF EXCHANGING UNNECESSARY ARGUMENTS AND CONNECTED TO 'TEAM LEADER MANIK' WHO FINA HAD THE COURTESY OF CONNECTING WITH THE BACKEND TEAM AND THE ISSUE GOT RESOLVED..
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Aditya Mishra (@AdityaM95551442) reportedDear @airtelindia , my Airtel Wi-Fi has been down for over 24 hours. Despite raising a service request, I have received no assistance. Kindly resolve the issue immediately. If it is not resolved within the next few hours,I will be compelled to initiate appropriate legal remedie
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Shivam Rana (@shivamranna) reportedI had paid wifi booking amount. No installation since 7 days, engineers are telling they are cancelling as already not serviceable. Still no cancellation. Customer care isn't helping either on call. Tried DM to this account, no one is responding. @airtelindia
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Divyesh Savaliya (@divyesh_0707) reported@airtelindia I was told my area is “blocked”, but Airtel connections work in my society. I was also advised to close my existing connection and take a new one instead of fixing the issue. Please investigate this and provide a proper resolution.
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IndicSyntax🇮🇳 (@thevoice003) reportedUnlimited 5G active hai, 5G network connected hai, but Unlimited 5G data is not working @Airtel_Presence @airtelindia
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...R (@RajuAnand11) reportedHey @airtelindia , I am an existing customer for the past 20 years. My first number was from Airtel which still is my number. This needed to be said so that you could take my matter a bit serious. For a loyal customer. I am facing an issue. My other sim is blocked, it's asking for PUK CODE. I can't literally visit a store. Packed schedule. And my Grandfather can't chat with his Broker because we don't remember his number. He's not been able to trade for the whole week. Alot has happened. Help me out man!
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Amit Naik (@Amit_Naik21) reported@airtelindia is anybody there on 198 and 121 number to assist customers. There is no response for DTH related issues. I m trying from half an hour to connect live agent for my DTH related issue but not succeeded. Pathetic customer care service.
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Gaurav Bhatt (@GauravBhatt30) reportedI am really fed up with Airtel Wi-Fi services. I have raised multiple complaints, but tickets are being closed without providing any proper resolution. Now, even after requesting cancellation of my Airtel Black service, the request is being extended every other day. @airtelindia
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Akash 🚀📈 (@Skyop1443) reported@airtelindia And what about 4 days of paid service that I haven’t received? @airtelindia I want a proper resolution + fair compensation for the downtime. Please stop giving excuses and fix the issue. #Airtel #AirtelIndia
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SriRam@6269 (@sriram6269) reported@airtelindia signal at KSR Railway station pf 8 was so bad that upi payment cud not be done. Pls take care @TRAI @muralin2016
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Mohit Aggarwal (@Mohit_2590) reported@airtelindia Complaint id 11037331003 not resolved since morning, please resolve this complaint as soonas possible, whole office work disturbed due to internet connectivity.
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Rudy 𐤊 (@Rudy14112222) reported@Airtel_Presence @airtelindia due to delay in installing air fibre till now I need to cancel and refund the money paid as advanced, poor service @JioCare need air fibre contact me
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Dr.Ravi Patel (@Ravipatel111) reported@Airtel_Presence @airtelindia we have raise complain regarding internet issue with complain number 11037188923. Person came and give cable and then gone issue not resolved i tried calling him but not came back.
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neeraj tiwari (@neeraj693) reported@airtelindia I’m extremely disappointed with the way my complaint is being handled. On 5 August at 11:24 PM,I made a payment of ₹354 for a 500 GB Data Add-On for my Airtel Xstream Fiber connection (DSL ID: 0766225681261_wifi)The amount was successfully deducted from my account
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CricFans (@liveCricFans) reported@Airtel_Presence @airtelindia @airtelnews I only want my Airtel WiFi shifted within the same house to a nearby pole/point. Engineer advised using someone else’s address to raise request. I don’t want to follow such workarounds. Need a genuine solution. Requesting proper support without misleading steps.
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Marcus π² (@BornBabai) reported@airtelindia spent considerable time following up with Customer Care, yet the issue remains unresolved. I request Airtel to treat this as a formal escalation and take the following actions immediately: Arrange a callback from a senior/executive at the earliest. Please arrange the callback
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Anubhav Gupta (@Anubhav3121) reported@airtelindia @Airtel_Presence I had raised a request for Discontinuation of my Airtel Bundle 10101033955914 earlier, but I want to continue with Airtel so I kindly request you to terminate the cancellation and help me be retained with Airtel.
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Rajacholan Shanmugan (@RajacholanShan1) reportedNo Internet from Aug 4th in our area 600115 raised complaint Aug 4, No response,bad experience#airtel #all @Airtel_Presence @airtelindia Hi, your service request no. 11036942688 has been assigned to engineer RAKESH. He will contact you between (06 Aug 2026 01:00 PM - 02:00 PM).
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Yaser Khan (@yaserk7) reported@airtelindia SR 13900515206 🚨 Broadband shifting requested on 1 Aug. 8 days, multiple follow-ups, still no resolution—only excuses. Extremely poor service. Please escalate and resolve this urgently. @TRAI @MIB_India #Airtel #AirtelIndia
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shivam mishra (@shivam_joker_) reportedDear @airtelindia My broadband is down since yesterday and when I complained I was told that the engineer will come to your house tomorrow morning at 9 am but neither did he come nor did this happen and your technician said that he did not know.
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abhishek chaturvedi (@abhishek0029) reported@Airtel_Presence Pathetic customer support @airtelindia
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Atul Kaulgud (@atul_kaulgud) reported@Airtel_Presence @airtelindia After 30 minutes , I am not allowed to speak to senior customer service. Call was closed abruptly. Have you closed down your dth service