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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 19: Problems at Airtel India

Airtel India is having issues since 11:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Jaipur, Mumbai, Ahmedabad, Chhindwāra, Raipur, New Delhi, Hyderabad, Patna, Salem, Indore, Chennai, Dehra Dūn, Pune, Lucknow, and Imphal.

CityProblem TypeReport Time
Jaipur Wi-fi 34 minutes ago
Mumbai Wi-fi 38 minutes ago
Ahmedabad Internet 49 minutes ago
Chhindwāra Internet 2 hours ago
Chhindwāra Phone 2 hours ago
Raipur Wi-fi 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • fracturebaandya
    Gaurav (no lafda arc) (@fracturebaandya) reported

    @airtelindia It's been over 36 hours since I've raised a service request. It's been closed twice without my consent. I've still not been assigned a technician for this. I've spoken to about 7 of your customer execs who keep telling me we've escalated. What nonsense is this?

  • whyisiliving
    Kritam Dutta (@whyisiliving) reported

    @airtelindia facing network connectivity issue in my location. 5G network is still not available. Kindly do the needful.

  • busyrabbit_
    Busy Rabbit (@busyrabbit_) reported

    @somilagrawal @Rahulshrivstv @airtelindia Also this Airtel and Jio duopoly works like monopoly bcoz they've decided their service areas, apartment etc where only one of them provide service and PPL don't have any choices

  • aladdin_iam
    IamAladdin (@aladdin_iam) reported

    @Airtel_Presence @airtelindia My number +917737519294 is deactivated. Kota store staff is forcing me to take a high-value 800+ postpaid plan, refusing basic/minimum plans. This is unfair. Requesting immediate activation of my number on a minimum plan. Please help #Airtel #Kota

  • prabalkantide
    Prabal (@prabalkantide) reported

    @airtelindia very slow services. No staff is bothered about he timings of customer, is it possibke for us to wait for the entire day and the enxt day, wait and watch the staff will come and set the DTH. Pathetic.

  • mohdjakhtar
    Javed Sarkash (@mohdjakhtar) reported

    @Rahulshrivstv @airtelindia Wait, they will also ask for payment for this "premium" service.

  • sabai86
    Kanagasabai (@sabai86) reported

    We poor customer service for Airtel postpaid customer care @airtelindia tried to find solution in Airtel app 24*7 chat help which doesn't have any options to explain my issue rather than ends the chat with helpful or not helpful feedback which is of no use, same response in IVR..

  • sunnyuno1
    Sanat Ganguli (@sunnyuno1) reported

    @Airtel_Presence Hi Attempt after attempt made to call the agent who has been assigned to do my job, but nothing has happened so far. I have called customer care 4 times and every time they are saying this will be done. But nothing changes. Completely frustrated @airtelindia

  • yagyang
    Yagyang Pandey (@yagyang) reported

    @Airtel_Presence @airtelindia Please help me with your customer care numbers which are functional. I have been trying to connect with 121 and your chatbots but unable to get a solution to my problem.

  • SCSGYAN_Ajeet
    अजीत शर्मा (@SCSGYAN_Ajeet) reported

    @airtelindia @Airtel_Presence kindly look into my Internet issue Registered mobile number is 9918871791 Request id - 11035594791

  • MayorPlayz
    Tanish Singh (@MayorPlayz) reported

    @somilagrawal @Rahulshrivstv @airtelindia If permissions like full storage access and free will all time location access isn’t spyware I dunno what is. Enjoy the scam unlimited 5G service I guess.

  • jayantakarmakar
    জয়ন্ত কর্মকার (JAYANTA KARMAKAR) (@jayantakarmakar) reported

    Those who are suffering from @airtelindia may try this solution.

  • tanviUnfiltered
    Tanvi Patil🇮🇳 (@tanviUnfiltered) reported

    @IndianTechGuide @airtelindia Isnt this a dictatorship?Why would anyone want this plan if they cant connect their laptop?Many users rely on hotspot to connect their laptops.Who r u to decide how users should utilize their data?Why r u trying to control how users use the service they're payingFor?

  • NikunjA33308134
    Nikunj Agrawal (@NikunjA33308134) reported

    @Airtel_Presence Dear @Airtel_Presence @airtelindia , it's been 8 days and my broadband is still not working. SR ID: 11035222833 | Wi-Fi ID: 05654000274. Your team keeps rescheduling the complaint, engineers neither visit nor answer calls. This is unacceptable. Resolve it immediately

  • BushZonewars
    LAST (@BushZonewars) reported

    @Rahulshrivstv @airtelindia **** this type of service

  • HotHead999111
    SMohan (@HotHead999111) reported

    What a pathetic bunch of service guys you have in Chennai, @airtelindia ! Wifi issues persist for two weeks. Raised complaints repeatedly getting closed without resolution. Horrible!

  • abixVortex
    AB❗️ (@abixVortex) reported

    @airtelindia lol when did u guys become such worst carrier provider!!! The customer service quality has become one of the worst in the history of mankind !! Especially the air fibre !!

  • Santhosh5979
    santhosh (@Santhosh5979) reported

    @Airtel_Presence @Airtel_Presence @airtelindia Gentle reminder. I have not received any update on my previous reply. I visited the Airtel Store on last Friday, but the store confirmed that my number is still mapped to Andhra Pradesh and remains deactivated, whereas your team informed me that it is active and unbarred and it's NCR region but My SIM still shows "No Service." The Airtel Store team is still insisting that I travel to the Airtel Store in Visakhapatnam to obtain a replacement SIM in my name. As I mentioned earlier, I have recently relocated to Gurugram for my job. Due to my work commitments, I am unable to take several days of leave. Travelling to Visakhapatnam would cost me approximately ₹25,000–₹30,000 and consume significant time. I kindly request you to consider an alternative solution or facilitate the SIM replacement in Gurugram This issue is severely affecting my daily life. All my UPI and banking services are linked to this number, so I am unable to complete OTP verification or use them. I am also unable to use services like Rapido,Uber, Food services and other services too because they require OTP verification. Since my number is deactivated, I am not receiving calls or SMS, and people trying to contact me are unable to reach me. Still Kindly verify the backend status, resolve this issue at the earliest, and let me know the expected timeline. Your prompt assistance would be greatly appreciated. Thank you.

  • adityanri1
    Aditya Pandey (@adityanri1) reported

    @Airtel_Presence @airtelindia I got Airtel Fiber installed just 2 days ago, and the experience is pathetic. Extremely slow speed, constant buffering, and poor wire installation. When I raised a complaint today, the technician didn't visit and spoke very rudely to me on the call.

  • nitin_guj
    Nitin PMP.. (@nitin_guj) reported

    @BaluGorade @airtelindia Let’s surrender these airtel sims .. i am going to surrender both of my sim and will port if hotspot is not working .. we are paying for services not for the diktat of these service providers .. everybody is taking us for a ride .

  • Dharni_akshil
    Akshil Dharni (@Dharni_akshil) reported

    Hi @airtelindia - Still facing the same issue. Your customer care is out of reach. Can you please connect? Else i ll have to move to some other telecom operator

  • ashobhit25
    Shobhit Agarwal (@ashobhit25) reported

    @airtelindia @airtelnews very very bad experience I installed wifi just 4 days back and it's ID is 01244461579 and its not working it's showing no internet I raised complaint but they saying that it will take time. While taking connection the sales person called me 2-3 times to

  • busyrabbit_
    Busy Rabbit (@busyrabbit_) reported

    @somilagrawal @Rahulshrivstv @airtelindia I have answered ur cmnt with cmnts and separated last to answer ur personal attack where you've mentioned "problem with people like you.." stop playing victim card when you don't have any argument, accept the mistake and try supporting normal ppl, use bluetick for good cause

  • arunkumarhg
    Arunkumar H G (@arunkumarhg) reported

    @airtelindia I have been using @airtel services for long. If you don’t have answer then I may have to find better service providers.

  • Surviver_AK
    Anjan (@Surviver_AK) reported

    @airtelindia Your postpaid is pure waste of money What a worst customer service! Your agents are just waste of time.

  • vmukesh1986
    Mukesh Verma (Modi ji kaa parivar) (@vmukesh1986) reported

    Hey @airtelindia your network sucks, I recharged airtel because of watching ind vs eng match, I'm in coochbehar west bengal in city but your network is not working at All. Others companies network like jio, Vodafone working fine. Pls fix it aqap. @DoT_India @PIB_India pl action

  • S_Ac_Hi_N_
    Sachin singh (@S_Ac_Hi_N_) reported

    Day-2 of posting unprofessional behaviour of @airtelindia @Airtel_Presence . Just replying to the post won't solve the problem. You actually have to come and solve it, right?

  • mohitiet
    Mohit (@mohitiet) reported

    @somilagrawal @Rahulshrivstv @airtelindia Woh, chutiya spotted but telcos are obliged to provide network so that no call gets missed. Wtf is happening to ppl?

  • anshulrai_
    Anshul Rai (@anshulrai_) reported

    @Manik_M_Jolly @airtelindia @Airtel_Presence Same story repeated with us for 9 months before they finally collected the damn thing.

  • sfh_007_79
    M M (@sfh_007_79) reported

    @airtelindia @Airtel_Presence on last 1 month this is 2nd time Im facing no internet issue and I was promised it will b attended fist thing today morning but no one turned up. Hi, your service request 11035553432 has been assigned to engineer rahul rajpoot (07942809501).