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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Nashik, New Delhi, Delhi, Indore, Bengaluru, Lucknow, Coimbatore, Mumbai, Chennai, Hyderabad, Chhindwāra, Bela, Dehra Dūn, Pune, and Imphal.

CityProblem TypeReport Time
Nashik Wi-fi 23 minutes ago
New Delhi Phone 2 hours ago
Indore Internet 5 hours ago
New Delhi Internet 6 hours ago
Bengaluru Total Blackout 6 hours ago
Lucknow Phone 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • KNSPhaniKumars
    KNSPhaniKumar (@KNSPhaniKumars) reported

    @Airtel_Presence @airtelindia AirFiber booking pending for 20 days. Payment done day 1. No response from rep. Cancellation requested 1 week ago, still no refund. Please cancel immediately & share refund reference. Else escalating to consumer forum.

  • LakshmanPeddap1
    Lakshman peddapuram (@LakshmanPeddap1) reported

    Worst customer support, technical team and ground staff...no one responded and resolved the issue...@Airtel_Presence @airtelindia #airtelindia

  • Bhairav___
    Bhairav (भैरव) (@Bhairav___) reported

    @Airtel_Presence @airtelindia This is extremely frustrating. I requested shifting of my Airtel WiFi connection 5 days ago, and the request is still pending with no resolution. Despite multiple follow-ups, there has been zero support from customer care.

  • VidyaLohith
    Vidya (@VidyaLohith) reported

    @oktatabye23 @airtelindia You could go down to their stores, if you are in India.

  • AshwinKG158255
    Ashwin K G (@AshwinKG158255) reported

    @airtelindia Wi‑Fi has been down for 2 days now. As an Airtel Black customer, this level of service is unacceptable. Request immediate resolution and bill adjustment for the outage period. #AirtelBlack #PoorService

  • brij_go
    Brijrajsinh Gohil (@brij_go) reported

    @airtelindia My issue hasn't been resolved which was raised through the app, and the query has been closed by your employee. New query is not being raised because the automated call records wrong registered number. Do something.

  • Arsh__Hanifee
    Arsh Hanifee (@Arsh__Hanifee) reported

    From today morning my net is very very very slow. I place calls and very smooth only facing network issue. Already restarted my device multiple times and my other airtal sims are working normally. @airtelindia even I m trying to contact your customer care there is no response

  • UlagaP95165
    P.ULAGA NATHAN (@UlagaP95165) reported

    @airtelindia 642101 Aliyar nagar river side colony near kottai mariyamman temple no signal. No responce more than 1000 housess, 4g,5g not availabke

  • suficlassical6
    Shubham Dwivedi (@suficlassical6) reported

    @ViCustomerCare @airtelindia @ViCustomerCare either my issue should get resolved by 9:30 AM today or I shall discontinue my black plan. That's it

  • chithrakanmani
    chithra (@chithrakanmani) reported

    @airtelindia @Airtel_Presence @airtelnews My Airtel number received repeated SIM change notifications for a completely different number that does NOT belong to me.I have raised a complaint on 22nd April via email but received only a generic reply with no resolution or ticket

  • prashantk_11
    Prashant Kumar (@prashantk_11) reported

    @airtelindia @Airtel_Presence There is INTERNET OUTAGE in Mahalakshmipuram, Bangalore - 560086 area since y'day evening. Every time I call the customer care for a complaint, a new ETA for it's restoration is given. However, internet is not up yet. Pls help look into it n resolve.

  • shah_rukh_sahab
    Muhammad Shahrukh Sahab (@shah_rukh_sahab) reported

    @airtelindia Very poor service. My brother was told he can reopen Airtel Payments Bank account from any store. Alaknanda store sent him to Lajpat Nagar office, where they asked money then said account cannot open due to system issue. Staff was rude. Please take action.

  • sk_shahalam13
    SHAH ALAM (@sk_shahalam13) reported

    @Airtel_Presence @airtelindia @consaff still issue not resolved. And also no response received from your end. Call closed without solution.

  • Satviksengar3
    सात्विक 🔱 (@Satviksengar3) reported

    Dear @airtelindia @airtelnews ,if this is the level of service you’re going to provide, it would honestly be better to stop selling SIMs altogether. One complaint hasn’t been resolved for 3 months straight. This is not service, it’s negligence.

  • _nitinsinghrath
    NITIN SINGH RATHORE (@_nitinsinghrath) reported

    Still not getting any solution @airtelindia @Airtel_Presence @airtelnews

  • AnujvijaySingh
    Anujvijay Singh (@AnujvijaySingh) reported

    The contact person in your texts never answers the calls from me yet you all say you are working to resolve the issue- almost the whole week about to go without any service at all. Worst customer service from @Airtel_Presence @airtelindia #airtelDoesntcare #airtelNOpresence

  • IAMAVANIDJ
    AVANI (@IAMAVANIDJ) reported

    @airtelindia Shame on @airtelindia for fraudulent charges of ₹25.02 😡 I’ve been receiving nothing but copy-pasted, drafted responses via email with false details. Your customer service is a joke and this is daylight robbery. Resolve this immediately! #AirtelScam @Airtel_Presence

  • babashahidP
    shahid baba (@babashahidP) reported

    @airtelindia contacted Airtel support clearly stated that I would not opt for ₹698/day when a ₹133 + GST pack was available. I was assured that the matter would be reviewed and adjusted on billing. However, upon receiving my bill, I was charged for two packs—₹3999 and ₹2999

  • thehungrybird_
    aryan (@thehungrybird_) reported

    @roerohan @airtelindia @reliancejio Much worse for customer support but works.

  • minkuu1993
    Mayank Mishra (@minkuu1993) reported

    @Airtel_Presence @airtelindia Pending for resolution as usual pathetic condition

  • kabindra_shrma
    Kabindra (@kabindra_shrma) reported

    @airtelindia Your service is the worst. Payment has been deducted, but the recharge is still not reflected.

  • priyaanksharma
    Priyank Sharma (@priyaanksharma) reported

    @airtelindia really pathetic service, a guy comes to fix my intermittent internet connection has messed up entire connection and not even answering call now. There should be some escalation matrix to report such folks, I am a long term airtel user and really not happy 😡

  • gurpreet_INC
    gurpreet singh (@gurpreet_INC) reported

    @airtelindia @Airtel_Presence I requested IPTV twice but was unable to get any call from @Airtel_Presence . If Airtel is unable to provide service then I need to shift both accounts.

  • NishaVe77726441
    Nisha (@NishaVe77726441) reported

    @Airtel_Presence @airtelindia kindly arrange a call back ASAP i need a full explanation for your worst service

  • mithunbolchi
    Mithun Adhikary (@mithunbolchi) reported

    @airtelindia just ported to Airtel Postpaid, and now I think it was my biggest mistake. No incoming calls from other networks are connecting to my number. I'm just frustrated with Airtel after 1 day. I have complained over the phone, but it has not been resolved yet, for more than 7 hours now. This is my business number, and clients can't even reach me right now. No help, nothing!!

  • rara_rarad
    Ragu Raj (@rara_rarad) reported

    @aadaavaan @airtelindia @Airtel_Presence Change your network , they charge huge money for just 40 mbps speed, other networks provide excellent speed and service for this same amount .Nonsense Airtel believes they are the only internet provider.Don’t step back if they come up with any negotiation like free 1 month

  • Bhasky77
    Bhaskar Borah (@Bhasky77) reported

    @airtelindia you morons One should never go for Airtel ,that too in GUWAHTI

  • akshaychetti
    Akshaychetti (@akshaychetti) reported

    @airtelindia why there is no option for disconnection request help page for Broadband???

  • MantunKumari
    MANTUN KUMARI (@MantunKumari) reported

    @airtelindia @Airtel_Presence Still facing the same issue! I’m always on 5G network (shows 5G/5G+), Unlimited 5G offer is active, but data is still being deducted from my main plan balance.This has not been resolved even after DM Please check my number and fix it urgently.

  • Das47311020
    Kunnath Hari Das (@Das47311020) reported

    @airtelindia I have booked the IPTV on 28.04.2026 2 pm. Till today I have not received any call or any information. Before installation, service is so pathetic. Can't imagine how it would be after installation. Customer care executives are next level with robotic and same anwers