Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 6: Problems at Airtel India
Airtel India is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Gurgaon, Delhi, Chhindwāra, Chennai, Chandigarh, Vadodara, New Delhi, Bengaluru, Sahāranpur, Guwahati, Srinagar, Udaipur, Vijayawada, Mumbai, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Gurgaon
|
Total Blackout | 4 minutes ago |
|
Delhi
|
Total Blackout | 18 minutes ago |
|
Delhi
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 4 hours ago |
|
Chennai
|
Phone | 4 hours ago |
|
Chandigarh
|
Wi-fi | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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@shinobu (@notgonnate1) reported@airtelnews @airtelindia @Airtel_Presence 11029621700 this is my sr no my wifi is down for past 2 days zero customer support zero resolution post sale service is ****** is it always the case that we have get over the social media to get our issues resolved? #airtel #airtelblack
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Dogedgr8 (@dogedgr8) reported@airtelindia Can you please look into why X Stream Broadband connection in Bangalore is not working for a long time now?
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Pawan Soni (@Pksoniren) reportedNo incoming, outgoing calls, or SMS services working on my father's BSNL number. Daily network issues and zero support from customer care. Fed up with this pathetic service! Initiating port-in to @airtelindia now. BSNL is truly disappointing. #BSNL #Airtel #PortToAirtel 2/2
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Dhananjay Singh (@Dhanji010) reported@airtelindia why not showing only talk time plans. Data nit required Adobe music ringtone **** not required. Shiw only talk time plans.
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vishal patel (@vishu1047) reported@reliancejio @JioCare I dont mind going to consumer court and filing a case for this harassment and torture. After paying money upfront, you are not giving services. Pathetic company and pathetic service. @airtelindia whats your plans for fiber service. Msg me
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Dr Kiran Kantanavar (@kirankantanavar) reported@airtelindia I called customer care centre for @FibreAirtel twice and they are saying they can't contact the concerned team. They told me to wait for another day. How come your own team members can not contact your own team? What's the solution here?
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Bobby Naqvi (@BobbyNaqvi) reported@airtelindia your service team sucks. 48 hours without without net. Logged complaint through airtel app. No response. Called call centre, SMS came. But assigned engineer never picked up the call. Called customer care again, kept on hold for 10 mins.
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ASHISH JUNGHARE (@ASHISHJUNGHARE) reportedvery bad service of airtelxtream wifi , since from last night my wifi is not working still not working and i cannot do my work . very bad service. @AirtelF37120 @airtelindia @Airtelxstream4
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jatinder sharma (@sharmajatinder8) reported@Airtel_Presence @airtelindia Broadband complaint logged on 2nd May under ticket 11029493799, but not a single call or update from Airtel till now. Pathetic service and zero customer care..You only care about bills and money, not customers or service. Extremely disappointing.
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Mayur Charde (@MayurCharde15) reported@airtelindia you stupid and cheap service, my wi-Fi is down from three days, and you don’t even bother to care nor your support team stupid! Get back to me and give me refund
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anandraj (@anandraj) reported@airtelindia @Airtel_Presence @airtelnews Broadband is down again in Nerul, Navi Mumbai since this morning. In the last 15 days, Airtel Black has been out for at least 8 days. Service number: 10101012134180 This is becoming a daily nightmare.
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SANJEEV UPADHYAY (@SANJEEV32353094) reportedWhat are you doing airtel first you don't give cheaper recharge plan and after recharging with ₹979 still my net is not working. I have changed 4G sim to 5G sim. But 4G sim is better than 5G sim. After upgrading my sim my unlimited is not working. @airtelindia @AIRTELSUPP27946
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Vishal Bisht (@Bishty83) reportedHello @airtelindia, I want to debundle my Airtel black. The customer care team is unable to resolve it and I was told that I will receive a call by 5pm yesterday from backend team as there is some issue from their end. Still no call have been received.
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Sushant Verma (@imsushant312000) reported5G shows on my Pixel 6a, but Airtel’s “unlimited 5G” isn’t working properly—slow or not usable at all. Not sure if the problem in Airtel or Google. In other brand 5g is working Please clarify & fix this issue ASAP. @Google @airtelindia #5G #Pixel6a @jagograhakjago
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Rushikesh Pandit (@rushipandit_) reported@airtelindia solve my issue asap. We paying your plans as per the schedule but since 2 days there is no WiFi available. Your technician is not supporting us properly.
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BDR (@barunbdr) reported@airtelindia My wifi not working from 27.04.2026 and not able to lodge complaint in Mumbai. When called customer care, I was on call for almost an hour just to raise disconnect issue. Pathetic @airtelindia
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Rahul kumar (@raaahul7) reportedAbsolutely terrible service. My WiFi has been down for days and your team has done NOTHING except give excuses. No accountability, no solution. What am I even paying for? @airtelindia @FibreAirtel @Airtelfibernet
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Radhe Radhe (@RadheRadhe10698) reported@airtelindia Worst co.pany airtelworst betwork
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MrTechG (@MrTechG1) reportedMy @airtelindia airfiber is not working its been more than 3 days but no resolution provided. Too much frustration not even any follow up. Please provide assistance. Wifi id 012027479136. @Airtel_Presence
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Prasanth (@prashanthacia) reported@JioCare Ch..thiyah thing is our network. Call drop frequency is god damn high in your postpaid **** u fraud ********.. @airtelindia is much better
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Jitendra Puri Goswami (@Jitendra_purii) reportedNeed help! My friend recharged for his @airtelindia number via @Paytm and received confirmation messages from both. But after 10 days of use, he started getting recharge expiry alerts when calling and on the 11th day, the recharge expired. How the hell is it possible?🥲
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Pratik Patidar (@prapatel_gujju) reportedBroadband internet is dead from morning, still not able to fix? @Airtel_Presence @airtelindia
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WD (@warrenbhai) reported@satishacharya @airtelindia All are the same, first pay the bill then fight. Poor toothless consumer laws thanks to @jagograhakjago
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Airtel Payments Bank (@airtelbank) reported@mescwo @airtelindia @mescwo Hi! Sorry for the experience you went through. You will receive the service request number along with the estimated turnaround time shortly. If you have any additional inquiries or require further assistance, please do not hesitate to contact us. We would request
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Karthikeyan (@Kman_karthik) reported@airtelindia @AdobeExpress Pathetic service and customer support. Been 15 days since doing the payment and still no dth installation yet. And airtel cares are the most careless support I've ever seen. Was feeling airtel is bad but now can say it's the worst. If anyone is planning to install Airtel, do not!
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Daksh Dawar (@Dakksh) reported@airtelindia pls help me out with an urgent query, I applied for wi-fi connection and paid 1500 for installation on 2nd May 26. Since then not a single person has arrived to install & since then I am only getting promises. This is not it was supposed to start atleast. Just refund
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Sachin Chaudhary (@Sachinjaat6352) reported@airtelindia @Airtel_Presence help
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राज़ ग़ोरख़पुरी (Inactive Era) (@raybankachasma) reportedWhat a piece of **** service you all provide @airtelindia go **** yourself with the a cactus.
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Arpan Garg (@Arpansac) reported@airtelindia support, where are you, please help.
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Girish Juneja (@GirishJBhaskar) reported@Airtel_Presence , @airtelindia , @airtelnews Very poor experience with Airtel postpaid network. Facing issues for last 7 months despite multiple complaints. Why no permanent resolution? Why does a customer have to complain again and again for a basic service? #NetworkIssue