Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 21: Problems at Airtel India
Airtel India is having issues since 09:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (51%)
- Wi-fi (26%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: New Delhi, Raipur, Patna, Kolkata, Indore, Chhindwāra, Pune, Sūrat, Guwahati, Mumbai, Bhopal, Chennai, Visakhapatnam, Delhi, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 1 hour ago |
|
Raipur
|
Wi-fi | 2 hours ago |
|
Kolkata
|
Wi-fi | 3 hours ago |
|
Indore
|
Wi-fi | 5 hours ago |
|
Chhindwāra
|
Internet | 6 hours ago |
|
Kolkata
|
Phone | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Harsha reddy (@harsha266) reported@airtelindia I applied for new fibre connection, installation date was 19.04.26, till date nobody visited and no installation done, no response from your field employees ,even your customer care no. is not working. Refund my money
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Shivnandan Rajawat (@Shivnandan68333) reported"Hey @reliancejio @JioCare, your 'True 5G' claims are failing on the ground. The network here is worse than ever, while @airtelindia is giving great service in my area (476554). Time to switch if this doesn't improve! #JioDown #PoorService"
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Anirban Debnath (@debnathspeaks) reportedIts been 4 days over , wifi has been installed but not able to see tv due to stb stock issue ... fully disappointed with Airtel ..... I will surely throw the wifi device by tomorrow if it's not. Fixed .... Rs. 1500 cheated by airtel... @airtelindia @airtelnews
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Sk Sahariyaz Zaman (@Sahariyaz) reportedUnacceptable behavior by @airtelindia staff.False promises made regarding same-day installation just to get payment,followed by unprofessional threats & misbehavior from the supervisor at 9:30 PM.I want an immediate explanation & resolution.
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Srinivas Karthik (@PuRi_DePuRi) reportedI mistakenly done recharge for wrong @airtelindia number, i tried to contact that number, but it is in switch off, please look into this and help me @Airtel_Presence @airtelnews
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Baatli (@inksomniac_) reported@airtelindia been days since I have emailed for an issue. No response despite follow ups. Care to resolve?
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tamiz (@anonymous28009) reported@airtelindia @TRAI this makes me feel like I got cheated by your network. I got enough with this after my next pack expired I am going to switch to any other network like Jio or Bsnl . Thanks.
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Kailash Jalwaniya (@KailashKk1) reportedSir, I had ported my Airtel SIM to Vodafone on 16th, which has not happened yet. Please solve my problem as soon as possible. MOB-9717847151 @ViCustomerCare @airtelindia
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Mayur Wawage (@mayurwawge) reported@airtelindia Thank you for your worst service, Following up to your customer care representative for transfer of wifi connection it feels like all are informed to waste customer time and loot money
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dhanraj 🇮🇳 (@dhanraj_a_008) reported@airtelindia I am not getting network in my SIM card
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Hubiehehehe (@hubiehehehe) reported@airtelindia Seriously I want to say you guy are very bad at fixing things man It’s been 4 days almost of me having WiFi issues not a call neither fix pathetic But a reminder call to recharge the WiFi plan is on point atleast 10days ahead
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Dhaval Trivedi (@Dhaval_Tri134) reported@RH_The_R @airtelindia Agree with you man. Whole company is fraud and very poor uneducated staff
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Arghya Mondal (@XD_Arghya) reported@airtelindia Shame on guys you are the worst I am paying for unlimited 5g... 5g is not working properly and when 4g is used the data is 100 percent over Biggest scammers are airtel
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Alyx (@Alyxx_06) reported@airtelindia @Airtel_Presence Frequent network outages since last 1 week. No resolution till now . Fix it or deactivate connection. Already messaged u still no reply from ur end.
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The R (@RH_The_R) reportedWorst network in india #airtel no complaint response @airtelindia
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Mohit Nagpal (@M_N_071990) reportedWiFi connection was promised on 18/3, but it’s still not installed. ₹1500 was taken upfront and hasn’t been refunded yet. I’ve been following up continuously for the last 25 days with no proper response. Thanks for Third class service. @airtelindia @Airtel_Presence
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ABID ABBAS ZAIDI (@Abid62317445) reported@airtelindia vry bad serives Airtel office in jhansi Uttar Pradesh plz contect 7007988445
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Avatar Psy (@avatarpsy) reported@airtelindia despite repeated requests to cancel my wifi connection you are not doing it, now i am getting daily messages and calls to pay the dues. I request you to stop this malpractice or I will have to approach consumer court.
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Bhavesh Jadhav (@ibhaveshjadhav) reportedThis is ridiculous @airtelindia @Airtel_Presence 🤬 Recharged 4 times today (₹399 + 3×₹39) and still no service. Tried calling customer care almost 10 times, no help at all. And your auto support keeps saying my recharge is “expired”?? What even is this! Worst network ever
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Subham Rath (@Subham7Rath) reported@airtelindia @AdobeExpress Airtel stop lying about “customer not responding.” Active plan already exists then how does a new recharge get activated immediately instead of queueing? This is a billing/system flaw, not user error. Fix it or explain. @TRAI
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Uday Thakur (@udaysinght8) reported@airtelindia Your technicians are fraud. I've been complaining for 6 days that my wifi is not working. No resolution till date, technician's way of talking is very bad. Even after 3-4 mail from the customer care they didn't visit. Area pin-210001. Remove my Airtel black connect.
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Shivaay (@Shivaay02751982) reported@reliancejio sick and tired of complaints you fix it for 1 hour and entire day it's gone that what I pay you for do you want to give service or I move to @airtelindia
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Nilutpal Z Borah (@Nilutpalsujata) reported@airtelindia your air fiber service is so poor in our area Puranigudam pin 782141
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Pratyaksh Bharadwaj (@pratyakshb95) reported@luckyankit @airtelindia Phone showing 5G is ULI issue currently only samsung shows different icons for 5G rest all UI will show 5G in status bar whether you are connected to 5G or not. Samsung will show black background when connected to 5G and white background when not connected to 5G.
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Im_Sane_Soul (@akkiiieeee) reported@airtelindia @Airtel_Presence @airtelnews Hello, we tried to avoid bringing it here but your third class service has left no other option. Last Thursday 16th April we visited your store located at Karve Road Pune for enquiry of the #Airfiber plan.
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Sunil (@Seniors2Change) reported@airtelindia Sorry the concern has not been addressed yet? The prepaid sim is still without any connectivity and the senior citizen suffers. Please don't take the consumer for granted but resolve the issue urgently without any further delay.
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Ta.nia (@Taniax_1) reported@airtelindia @Airtel_Presence Still facing poor Airtel Fiber performance even after yesterday’s complaint. No improvement.Frequent drops, unstable speed. What kind of service is this?
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Gulab Jamun (@Gulabjamun87) reported@Airtel_Presence @airtelindia An Airtel technician visited today and informed me that the Wi-Fi is unable to connect due to the tower being located too far away, which is why it shows “No Internet Connection.” I have been advised to discontinue the Wi-Fi service.
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Viplove Dalmia (@viplovedalmia) reported@airtelindia @Airtel_Presence @airtelnews we had taken new Wifi + TV. After 15 days, still TV setup box has not been installed. On app it is shown as cancelled. There is no way to reach to customer care. Engineer & Sales guy is ignoring calls.
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neeraj shukla (@lucknow_leopard) reportedHi @airtelindia my prepaid number has stopped working because of a mistaken request on airtel app. It's my primary number and used everywhere. It's about 10 year old number. Went to nearby airtel store and they could not resolve the issue. Please provide a solution to enable it.