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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 12: Problems at Airtel India

Airtel India is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 51% Internet (51%)
  • 25% Wi-fi (25%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Guwahati, Ludhiāna, Mumbai, Chhindwāra, Chās, Kolkata, Chandigarh, Chennai, Pune, Bengaluru, Lucknow, Jamshedpur, Indore, Ahmedabad, and Dehra Dūn.

CityProblem TypeReport Time
Guwahati Internet 15 minutes ago
Ludhiāna Internet 2 hours ago
Mumbai Wi-fi 6 hours ago
Chhindwāra Internet 8 hours ago
Guwahati Internet 9 hours ago
Chās Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • SANJEEVSINGHI7
    SANJEEV SINGHI (@SANJEEVSINGHI7) reported

    Yes I agree, @airtelindia has the most horrible customer service. I would suggest the same to avoid them.

  • ellellavoyee
    ellehe (@ellellavoyee) reported

    @Airtel_Presence @airtelindia earliest means like you guys stop services right after balance is expired? That much earliest ? You don't need to appreciate my patience dude as It's already done by dealing wid ur stupid staff.

  • SAKIRSANAM
    SAKIR SANIM (@SAKIRSANAM) reported

    Dear @airtelindia meri sim card nahi nikal rhi h please help me 7206818*** @Airtel_Presence

  • chandanthakurs
    Chandan Thakur (@chandanthakurs) reported

    Network of @Airtel_Presence is completely out of service in Bathua Bujurg village, located on the Samastipur-Jandaha main road. Neither calls nor data are working properly. This is a shame for a brand like @airtelindia. It needs to be fixed as soon as possible.

  • yarora0001
    YOGESH (@yarora0001) reported

    @Airtel_Presence @airtelindia Pls Disconnection My Wifi & DTH Too Mobile 9136249749 I Am Unable To Connect With Customer Care Previous Days I Requested Several Times To Disconnect DTH But Now I Request For Both.

  • airtelbank
    Airtel Payments Bank (@airtelbank) reported

    @BTSA1212 @Airtel_Presence @airtelindia letter for name modification - Passport size photograph - Other OVD proof - List of OVD documents - Utility bill not more than 2 months old from any service provider (electricity, telephone, post-paid mobile phone, piped gas, water bill) - Property or municipal tax

  • shivamviswas
    shivam viswas (@shivamviswas) reported

    @Airtel_Presence @airtelindia @Airtel_Presence I already shared my number, order details & all screenshots multiple times. Today is 11 Apr – still NO refund. How many times do I need to repeat the same details? Just process the refund immediately. Why take payment when service not available?

  • soniyaarya44
    shanvika (@soniyaarya44) reported

    @airtelindia @Airtel_Presence Facing severe network issues in my area (Piliyakhal, Bada Ganpati, Indore). Neither 4G nor 5G works—calls drop and internet is unusable. Already raised complaints but no resolution. If not fixed ASAP, I will port my number. Please resolve this .

  • MysteryMochix
    MysteryMochi (@MysteryMochix) reported

    @airtelindia it's 2 days now and not resolution yet Dear Customer, ticket for your Airtel Digital TV ID 3070562456 towards IPTV-STB issues is 655510673. Expected Resolution Time is 4/9/2026 07:00:00 PM. @MIB_India @airtelnews

  • q_tannur
    Quazi Tannur (@q_tannur) reported

    @airtelindia Your Wi-Fi expert, Chandan Roy with a mobile number (08048242781) my request ID was 8U9JK91ECV. After taking advance money of 1500 rs for wifi installation. Now he isn't even picking up my call I have my all verified airtel payment receipts. Kindly help me with this

  • prathap474
    Prathap Reddy (@prathap474) reported

    @airtelindia @airtelindia Unacceptable service. Same issue in Dec 2025 took 2 weeks. Now again eSIM transfer (12→14 Pro) failed after confirmation, no QR for 2 days. Old eSIM deactivated, no network. Forcing store/KYC while I’m abroad is not feasible. Fix this & send QR or reactivate now.

  • srikant1918
    srikanthreddy (@srikant1918) reported

    @Airtel_Presence I paid for a new wi-fi connection from last 4 days but the team who is handling wi-fi services too much negligence and careless. If we call customer care it's also no properly conecting... @airtelindia @airtel wi-fi

  • AjayVerma77503
    ajay verma (@AjayVerma77503) reported

    @airtelindia @rbi Hi Airtel You block my bank account without any reason and without my permission so kindly refund my money and close my bank account. I am suffering cause of you airtel Because my fastage also not working

  • idhayakani
    idhayakani (@idhayakani) reported

    @airtelindia @Airtel_Presence bye bye airtel i dont want your useless network. Even 3G not coming properly. Voice calls are worst.

  • BiswajitFr96497
    Biswajit Free (@BiswajitFr96497) reported

    please solve the network problem @airtelindia today match @csk and @dc do it fast

  • irfankhan_16_08
    Irfan Khan (@irfankhan_16_08) reported

    @airtelindia Your network very very bad 😔😔😔😔 😔😔😔

  • Adesh_Goyal
    Adesh Goyal (@Adesh_Goyal) reported

    @Airtel_Presence @airtelindia fed up with your service, every month there is outrage!! Thinking of switching my 15 year old connection to some other network

  • RohitIyer19
    Rohit (@RohitIyer19) reported

    Airtel wifi Internet has been consistently inconsistent at Nashik. I'm tired of their pathetic service and poor technical resolutions. In the last 15 days, the internet has been down for more than 10 days. @airtelindia

  • _prasadp98
    Prasad Pattiwar (@_prasadp98) reported

    @Airtel_Presence I have already dmd you all the issues Yet no issues resolution. @Airtel_Presence @airtelindia

  • chyamayla
    Shounak (@chyamayla) reported

    Shocking and completely unacceptable experience with @airtelindia today. Your customer care executive Rohit Pawar from Thane Wagle Estate used abusive language during a call. Requesting immediate action and investigation into this matter.

  • himansuee
    p (@himansuee) reported

    @airtelindia @TRAI I am a paying customer. Every single day my services are disrupted, I am paying for something I cannot use. Where is my refund for these 12 days? Or does Airtel only collect money and disappear when it’s time to actually deliver?

  • prasannaveng
    Prasanna Vengatesh Gupta R (@prasannaveng) reported

    What happened to Airtel @airtelindia. The data is working over a km innour area for the past 3 hours. I never experienced this kind of disruption in all these days. Hope it will be solved at the earliest. Area: Madambakkam, Chengalpattu District, near Dhenupureeshwarar Temple.

  • saxenna23
    Anurag saxena ( मोदी का परिवार ) (@saxenna23) reported

    @iarpitt_001 @airtelindia File complaint against airtel in consumer forum

  • aghn22
    Amol nikam (@aghn22) reported

    @airtelindia @Airtel_Presence Very frustrating experience with Airtel. Network and internet go completely down during power cuts in my area. Facing this issue for 1+ year even after paying full recharge. Hinjewadi Phase 1, Marunji Road, Pune – 411057 When will this be fixed?

  • idj_09
    Dhananjay (@idj_09) reported

    @Airtel_Presence or responding to messages. This kind of negligence is unacceptable. Please activate my connection immediately or escalate this issue on priority @airtelindia @TRAI

  • kaisehoaap4
    Sachin556 (@kaisehoaap4) reported

    @sunita_krishnan @airtelindia Fed up with @JioCare very slow internet..

  • choudhari_ajay
    ajay choudhari (@choudhari_ajay) reported

    @airtelindia @Airtel_Presence Porting to Airtel is the worst decision I’ve made. Welcome to 2G speed in 2026 🤡

  • reflection0729
    Shivani (@reflection0729) reported

    @airtelindia How the hell can I talk to your customer care executive instead of repeated IVR garbage. Tried both 198 and 121 same issues.... no option to speak with executive.

  • manojtwy
    Manoj (@manojtwy) reported

    @Airtel_Presence @airtelindia SUPPORT TEAM AND SOCIAL MEDIA TEAM ARE TAKING SALARY TO PROVIDE CHEAP SERVICE DISGUSTING SERVICE

  • arungarg1716088
    arun garg (@arungarg1716088) reported

    @Airtel_Presence @airtelindia Its been 7 days since my wifi has stopped working and even after multiple tries on ivr twitter app no support has come for me I have my 3 months of recharge pending My simple question who is going to pay that money or for my inconvenience