Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 12: Problems at Airtel India
Airtel India is having issues since 08:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (51%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Shillong, Chhindwāra, New Delhi, Guwahati, Bilāspur, Indore, Hugli, Pune, Mumbai, Mangalore, Bengaluru, Dehra Dūn, Jaipur, Jamshedpur, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 Shillong
|
2 hours ago | |
|
Chhindwāra
|
Wi-fi | 2 hours ago |
|
New Delhi
|
Internet | 3 hours ago |
|
Guwahati
|
Internet | 3 hours ago |
|
Bilāspur
|
Total Blackout | 3 hours ago |
|
Indore
|
Total Blackout | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Gopi Srinadh (@gopisrinadh_13) reported@Airtel_Presence @airtelindia Extremely disappointed with your service. We requested a new Airtel Fiber connection on Friday, and your team promised installation within 24 hours. Payment was collected immediately, but it has now been 3 days with no installation.
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Vamsi (@vamsithegenius) reported@airtelindia No internet since yesterday. It's been more than 36 hours. Airtel customer care said that a technician will be visited by early morning today but no one has come. What should we do ? So many dependencies
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Ashu ☆ (@ins_ashu) reportedThis is extremely frustrating and disappointing. I’ve been using my mobile number since 2019. It was originally @reliancejio, then I ported to @airtelindia, and later to @ViCustomerCare. Recently, my number got deactivated due to re-verification issues. Here’s what happened 👇
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Raghu Gadhvi (@ramgadhvi011) reported@Airtel_Presence @airtelindia DM link not working either
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Blatantly Jolly (@BlatantlyJolly) reported@Airtel_Presence In the classic tradition of Airtel customer care, a week has passed and they haven't moved a finger. Meanwhile I still struggle to get the connection after paying the money. Even BSNL was better than this. They never provided service but did not fleece you like @airtelindia
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Kamal Singh (@bravokamal_) reported@airtelindia @TRAI Complaint Against Airtel – Misleading Advertisement I recharged my Airtel number with the ₹3,599 annual plan after receiving an SMS promising "20+ OTTs FREE" via Airtel Xstream Play. However, the actual plan benefit reads: "Airtel Xstream Play (Free content)
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SHIVAM 🇮🇳 (SURVIVING) (@122of144) reported@RudraxV41237 @airtelindia Jio is worst bro even in Mumbai I get 100+ ping in games
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Jai Mohan (@JaiMohan324133) reported@airtelindia Our both iPhones are getting very poor network. At the most it’s 2 bars only while in the room there is only 1 bar. Getting difficult. Our complaint to Airtel didn’t yield any results so far. Airtel sort it out else we port to better network provider.
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Gyanesh Avasthi (@avasthigyanesh) reported@airtelindia I have taken four connections but Airtel service very poor within three days connection out of network. Very poor network. Request raised 11028348352 But sorry to say this is first impression very bad . No quality connection. Airtel team can you resolve my issue??
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ram gopal (@ramgopa87853049) reported@airtelindia want to shift wifi biut customer says voice not audible
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Ganesh Tandale (@GaneshT59919900) reportedUseless app from @JioCare not work on @airtelindia network please unblock as your Airfiber never work in my location so if I'm paying i should not block to watch content on jiotv+ in any other network.
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Baluuuuu (@baluchowdary22) reported@airtelindia worst service from past few days..
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BISWAJIT MOHAPATRA (@BISWAJITMO47015) reported@airtelindia Unacceptable delay. Complaint ID: CAGPS3EST20251113705919 is still unresolved during an emergency. Need immediate resolution and timeline on priority. #Airtel #Urgent
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Hardik_Ahir (@HardikChander11) reportedMy internet plan is ending on 14th and @airtelindia has slowed down the internet from today, what should I do now?
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Tabissh Irani (@IraniTabissh) reported@airtelindia @Airtel_Presence Very poor service! My Airtel Black WiFi (ID: 10101023811614) is NOT working since April 9 (SR: 10900772100). Despite 2 follow-ups on April 10, NO technician visit, NO resolution, NO update. False commitments of 4 hr resolution given twice.Resolution?
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tushar tarika (@TarikaTushar) reported@airtelindia facing pathetic service from airtel broadband . Requested for broadband 3 days back and installation not being done .Please let me know the process of cancellation and refund
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Raju Bhai (@RajuBhaiOffcl) reported@airtelindia @Airtel_Presence @DoT_India Facing serious service issues with Airtel Black. Shifting request (Apr 2) still not closed → unable to process cancellation. Even after payment & multiple follow-ups, I’m being asked to wait repeatedly without resolution.
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Abhishek Tanwar (@Abhitanwar147) reported@airtelindia Hi airtel from last 3+ years I am using your wifi internet. Now my router is disconnecting frequently and have low network coverage. Can you please replace with new router or I need to terminate and reapply for new connection with others.
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Nadmaan Fazeel (@NadmaanF12621) reportedWorst wifi service from @airtelindia @airtelnews Switched to postpaid without consent → charged ₹1300 unused. Uninstall request “raised” → after 7 days, not found. Now asking ₹345 + more 7-10 days waiting while bills keep coming. Billing trap. Fix this. #Airtel
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Ramu (@ramumani7) reportedHey @airtelindia , i have already returned the iptv device after disconnction of the iptv services. Despite that i am repeatedly getting watsapp msg to confirm the pick up of device. What kind of stupid batch job is running behind that sends watsapp messages to customer for this
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Ayan Ghosh (@Ayanghosh159) reported@airtelindia i have 3599/- active unlimited call plan so why i cant call like sbi customer care.. so when i call she told me i dont have balance.. so why can i rechaarge 3599/- unlimited call ?
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Shubhram Mishra (@Shubhram_M) reported@airtelindia @Airtel_Presence I'm taking my business elsewhere and as a long term airtel user (i already have DTH, Xstream Fiber , Mobile sim) this is very bad that you guys are doing business on false promises and customers like me who are in dire situation are facing problems.
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Aman Trivedi 🇮🇳 (@Amantrivedi197) reportedExtremely frustrated with Airtel AirFiber. Not working since installation. Multiple complaints raised, still no resolution. This is unacceptable. Please resolve immediately.@Airtel_Presence @airtelindia @DoT_India
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Sankar Karmakar (@Sankar_63) reportedFacing network problem in my area for a couple of hours @airtelindia @Airtel_Presence
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Puneet Gupta (@PunitPGupta) reported@airtelindia you are worlds second largest user base with horrendous service standards
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manish singh (@manishsingh8888) reported@Airtel_Presence @airtelindia Worst service ever Complaining since 5th April, still no technician visit. Broadband was disconnecting, now completely dead (no lights),Today again called customer care —they just updated complaint, no action taken.Ganesh Kumar,BB No: 075523164672
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Sumit Das (@Sumitdas79) reportedMy Airtel WiFi hasn’t been working for the last three days and keeps showing “No Internet Access.” Despite reaching out to customer support several times and filing complaints, the issue is still not fixed. @airtelindia
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Rohitashv Sharma (@RohitashvSharma) reported@airtelindia I am complaining about the issues since July last year (see my tweets) but no help... Give me back my money... I want to switch the sim... That's it
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Anurag Mishra (@AnuragM64101116) reported@airtelindia @Airtel_Presence Airtel network is very poor in my area. Most of the time only 1 signal bar is available and 5G network is not available. Internet speed is also very slow. Please check and improve network coverage.
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Pragadeesh. (@Pragap4) reported@Airtel_Presence @Airtel_Presence @airtelindia Shared my contact number in DM pls help to fix this ASAP.