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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bengaluru, Guwahati, Kurukshetra, Chhindwāra, Hyderabad, Rohtak, Bareilly, New Delhi, Pune, Chennai, Kolkata, Mumbai, Mohali, Jodhpur, and Patna.

CityProblem TypeReport Time
Bengaluru Internet 1 hour ago
Guwahati Internet 4 hours ago
Kurukshetra Wi-fi 8 hours ago
Guwahati Internet 9 hours ago
Kurukshetra Wi-fi 9 hours ago
Chhindwāra Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • saturnviews
    #gyaniBABA🇮🇳 (@saturnviews) reported

    @airtelindia Mrs Jyoti prajapti from your customer care has been harassing on call for dues where internet services where not provided. She threatens to charge rent even when i ask for disconnection. Have call recorded. Request to share email id to drop a mail.

  • MayankDas2687
    PTheIndian (@MayankDas2687) reported

    @Airtel_Presence @airtelindia When you need to sell connection you beggar beg and after that you forget to provide service and show your incompetence be it your incompetent customer care or engineers. shame on you and your corrupt business practises. Bunch of morons🤬

  • yugik
    yugi (@yugik) reported

    I sorry to say @airtelindia .your wifi sucks. I m planning to switch connection.its been pain reaching out to your guys daily .no action being taken poor service. I will not recommend to my friends

  • Anjalirohilla19
    Anjali.rohilla (@Anjalirohilla19) reported

    If you cannot provide proper services then shut down your wifi business. Your workers are useless it's middle of the week my wifi is not working your worker came and told we will fix in 2hrs it has been 3 hrs now and they are not picking out calls. @airtelindia

  • akki4vedi
    Akshay Chaturvedi (@akki4vedi) reported

    @airtelindia @Airtel_Presence The ₹219 refund was processed. Later I tried claiming the Netflix benefit included with the ₹1729 plan. It never worked. I called customer care and was told it was just a "technical issue" and to wait.

  • praneytsriramoj
    PraneyTSriramoju (@praneytsriramoj) reported

    @airtelindia pathetic service, how many times the internet gets disconnected, this is a frequent ******* issue and you take full amount every month - beggars

  • avii_in
    Avinash Singh (@avii_in) reported

    Airtel advertises as Best Costumer Resolution It's been 3 days I'm not able to use Internet through Airtel Wifi. 1 of the worst Customer service.I've already raised complaint 3 times. Still no resolution,no response. @airtelindia @airtelnews #Airtel #badservice @shashwaatsharma

  • Anjalirohilla19
    Anjali.rohilla (@Anjalirohilla19) reported

    @airtelindia @Airtel_Presence since there's no support provided I'm forced to raise disconnection request. I don't want any service from you fraud people.

  • Santhosh_Magizh
    சந்தோஷ் மகிழன் (@Santhosh_Magizh) reported

    Airtel introduced Spam Protection claiming it would reduce unwanted calls. But ever since enabling it, I'm receiving continuous marketing calls. Is this issue specific to the Airtel network, or are users on all mobile networks facing the same problem? If Spam Protection can't stop spam calls, what's the point of having it? #airtel @airtelindia

  • Deepak_7kumar
    Deepak Kumar (@Deepak_7kumar) reported

    @TheUnFunnyJoke @airtelindia @airtelnews Same issue bro airtel did not understand the problem which was facing by airtel users many pincodes

  • anilshelke7
    Anil Shelke (@anilshelke7) reported

    @airtelindia will make sure file complaint with @TRAI and other authrities regarding your harrasment and against your ceo

  • SoumyaMisra4
    Momo in the house (@SoumyaMisra4) reported

    @Airtel_Presence @airtelindia Again your network is gone. I am facing this network issues on daily basis now. I have tons of work piled up and due to your so called 5G network I have no internet and call access. Thanks for your worst services.

  • MayankDas2687
    PTheIndian (@MayankDas2687) reported

    @Airtel_Presence @airtelindia 8 days still this incomepetent idiots didn't restore the connection take this wifi box and shove it into your *** MF's. Shut down your business and leave.

  • Stefanie_Rabats
    White Lily 💮 (@Stefanie_Rabats) reported

    @airtelindia @airtelnews It's been 48+ hours since I paid ₹1,500 for a new Wi-Fi connection and completed KYC. No installation, no call, no update. Customer care misled me twice . Resolve this or I'll file a complaint with the National Consumer Helpline. Request ID: EKGDSSQFYP

  • MajjiKishore1
    Majji Kishore (@MajjiKishore1) reported

    @airtelindia @Airtel_Presence The absolute worst exit experience. Cancelled my AirFiber on May 5 (Acct 20046163173, Odisha). Services stopped May 15 (Ref: 11029816096). Over 2 months later, you still haven't picked up the outdoor unit or processed my pending refund.

  • lovely_ms123
    Meenakshi Sharma (@lovely_ms123) reported

    @airtelindia @Airtel_Presence Hi @Airtel_Presence, the same issue happened yesterday and now again.What's the point of paying high Wi-Fi bills if a little rain disrupts the service? No technician has turned up n the assigned technician isn't answering my calls. Pls resolve this immediately.

  • ChandrahasaHeb1
    Chandrahasa Hebbar. A (@ChandrahasaHeb1) reported

    Airtel,we’ve complained multiple times about network and internet issues,but nothing has been fixed. Customer care is careless and unresponsive. It feels like Airtel cares more about money than customer service.Poor service and no respect for customers. @airtelindia #networkissue

  • Pratham8126
    Pratham Sharma (@Pratham8126) reported

    @airtelindia @Airtel_Presence 15 days to disconnect after 3 valid requests (IDs 10981397913, 11034524189, 10989783895), each with an SMS promising 7 days. Router pickup (Req 11035104887) never happened. You owe . ~20 emails ignored. NCH docket 9772165. Acct 20010722545.

  • theabhimanyu22
    AM (@theabhimanyu22) reported

    @airtelbank @airtelindia I already talked to customer care representative and she already provided me a solution

  • AntagonistForEV
    Michael Corleone (@AntagonistForEV) reported

    @Airtel_Presence my airfiber device is old its been 3 months they said they have ordered but still nothing happened The wifi is giving the same No internet connection issue again & again @airtelindia

  • GaurvVanjani
    Gaurav Vanjani (@GaurvVanjani) reported

    request ID: 11035682285 @airtelindia I am facing wifi issue from last 2 days now it is a critical time to do work from home in monsoon to reduce the traffic pls restore asap

  • Rasheshnegandhi
    Rashesh (@Rasheshnegandhi) reported

    @JioCare @reliancejio @airtelindia Service request ID SR00002MОСКО Complaint Dt 20/07/26 Still issue not resolved engineer is not visited since 2days nor getting proper reply from ur customer care team If u can't give reply & not able to provide service close Jio Fiber Business

  • AvnishRaman9
    Avnish Raman (@AvnishRaman9) reported

    Been an Airtel BLACK customer for 5 years. My Wi-Fi keeps restarting on its own. It’s nearly impossible to reach a real support agent through all the AI, and when I finally do, nothing gets resolved. @airtelindia 1/2

  • shriyalnaik
    Shriyal Naik (@shriyalnaik) reported

    @airtelindia @Airtel_Presence I have called and emailed zillions time however no luck. With this I even need to cancel my Broadband connection and look for other service providers

  • baibhab01
    丂乚卂 刀乇 (@baibhab01) reported

    Wifi is down around 4 hours now please fix it @airtelindia

  • Loeshpakal
    Loesh Pakal (@Loeshpakal) reported

    @airtelindia @Airtel_Presenc I need my complete call history for the last two months. I’m facing issue where my phone suddenly switches off whenever I receive certain calls. After I turn it back on, the incoming call doesn’t appear anywhere—not in the phone’s call log. Pls help

  • mehtabhuvnesh01
    Bhuvnesh Mehta (@mehtabhuvnesh01) reported

    @umang5487248 @airtelindia @Airtel_Presence Exactly. I closed all my Airtel connections too. I’ve never experienced such poor service from a company of this size.

  • umang5487248
    Priyank Jain (@umang5487248) reported

    @mehtabhuvnesh01 @airtelindia @Airtel_Presence Bro they deserve this and same happend to me. After several followups they weren't even taking it seriously. It's been months and still refunds are pending. It's the worst service in internet I faced. They think they are one above all.

  • RanjanK75353518
    Ranjan Kr Yadav (@RanjanK75353518) reported

    @Airtel_Presence @airtelindia I have sent my details in DM as requested, but there is still no response/resolution. My network has been completely down for over 3 days now. Kindly assist urgently! #Airtel #AirtelDown

  • anilshelke7
    Anil Shelke (@anilshelke7) reported

    @airtelindia are you such a pathetic company that you have to call me almost 15 times to just collect your wifi router. do you want me to use filthy language for your ceo and make video on that. do you want video to go viral where i am giving bad words to your ceo stop calling