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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Mandi, Hyderabad, Bhubaneshwar, Chennai, Dehra Dūn, Kolhāpur, Arang, Lucknow, New Delhi, Chandigarh, Mumbai, Davangere, Delhi, and Raurkela.

CityProblem TypeReport Time
Chhindwāra Total Blackout 15 minutes ago
Mandi Phone 3 hours ago
Hyderabad Internet 4 hours ago
Bhubaneshwar Internet 4 hours ago
Hyderabad Internet 6 hours ago
Chennai Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • amol_bobade
    Amol Bobade (@amol_bobade) reported

    @Airtel_Presence Airtel network has been down in our area, MIDC Paithan-431148, for almost 8 hrs now. No calls, no internet. This is causing serious inconvenience to residents. @airtelindia, please look into the issue and restore the service urgently. #Airtel #AirtelDown #Paithan

  • pallavi_dutta1
    Pallavi Dutta (@pallavi_dutta1) reported

    @airtelindia asked for your Wifi connection. Paid a deposit of 1500. Installation POC didn't show up for a week. Cancelled the order but your team keeps delaying the refund. They keep asking me to wait for a call to refund my money? What is this customer experience? HORRIBLE!

  • tsaikumar1989
    Tunk Saikumar (@tsaikumar1989) reported

    What the hell @airtelindia I am getting poor network today in Jiyaguda, Hyderabad area.

  • Bhakto_Ka_Abba
    Berozgar Janta Party(B.J.P.) (@Bhakto_Ka_Abba) reported

    Dear @airtelindia where is my network from last 1 week 8318166565

  • shreeramsena251
    saipolo (@shreeramsena251) reported

    @airtelindia @TRAI @lahotiak Company. Sir what we do if you not provide best 5g network why always showing permotion nd Advertisement and trai pls do something we are paying your sailry but you r working for company not for people of india .

  • iPKAgarwal
    Pritish Kumar Agarwal (@iPKAgarwal) reported

    @airtelindia @Airtel_Presence My complaint number 11039244389. Still no resolution. Some random person visited the home without any intimation and absolutely no solution.

  • ysaumitra
    saumitra yadav (@ysaumitra) reported

    @LtGenDPPandey @airtelindia This customer care call number is real headeche. If you want this tap this if you want this than tap this then you will get message our customer service excutive is busy please hold the line. 🫣

  • OmkarD08
    Omkar Deshpande (@OmkarD08) reported

    I had the worst experience with @airtelindia . Even after payment my outgoing services are still blocked saying ‘outgoing services are not available due to non payment of bill’ Raised multiple complaints, emailed them but still no resolution.

  • ssnpunekar
    SSN (@ssnpunekar) reported

    Good move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space

  • kusvii
    Vivek Vikram (@kusvii) reported

    @airtelindia @Airtel You have really done injustice to customer by pushing incompetent chatbots rather putting human customer care.The email I got from airtel shop again has bot responding. My phone recharge deducted money and for 3 days it's still not resolved. Can someone help.

  • SRK48013665
    Saroj Kumar Devta (@SRK48013665) reported

    @SishirKumar16 @airtelindia They'll never sort that out. Only message us sir, apology sir, inconvenience regretted sir and so on

  • vishwatalati07
    Vishwa Talati (@vishwatalati07) reported

    @airtelindia Brilliant service. Raising a request (31-1000016065784) today results in a resolution date two weeks out on 17/09/2026. Are you dispatching carrier pigeons to fix the tower, or should I just migrate to the Stone Age now?

  • PreetBainsMj
    Devil (@PreetBainsMj) reported

    "@Airtel_Presence @airtelindia My #5G is unlimited and network is full, yet it keeps showing my daily data is exhausted and the internet is completely #slow or not working. I have been complaining about this daily for a week now, but you are just ignoring it. fix this immediately

  • aaditkar
    Aadit (@aaditkar) reported

    @143_pushpendra @airtelindia Restrict the network to 4G and 5G only. Many times I've noticed it connects to a 2G network even if 4G is available.

  • prashant_harith
    Prashant Harith (@prashant_harith) reported

    @airtelindia @OfficialDMRC Airtel Customer care people saying that 800 balance has been put on hold for security deposit. Is it the rule DMRC. Please don't turn blind eye on your card partner

  • singhrahul1008
    Chaudhary (@singhrahul1008) reported

    @airtelindia why you are guys sending me the bills in every month when u have not shifted my connection till the time . How can you do this,,? Are you guys out of your mind..call me now want to discuss your ****@OrganicConsumer @jagograhakjago

  • saurabheklaghar
    Saurabh Bandyopadhyay (@saurabheklaghar) reported

    @airtelindia not receiving otp from banks since morning. Tried 3 banks, 3 cards, same thing. Called ur support team, they said, everything is okay; @SamsungIndia support checked & said S25 is okay.Atm, I'm pretty sure your network is the issue. Can you help?

  • livelovenchill
    Akshay Sharma (@livelovenchill) reported

    @airtelindia Absolutely unacceptable service! My Airtel DTH has been not working for an unreasonably long time. Instead of actually resolving the issue, the responsible person kept updating/extending the SLA repeatedly. Now, no one is even picking up the calls.

  • raavichaar
    RaVichar (@raavichaar) reported

    Will never again or recommend anyone for airtel Xtreme wifi. My wifi is off for more than a week there is no one in customer care or anyone to address the issue. Will have close the connection @airtelindia @Airtel_Presence

  • thameem324
    Thameem - Drivevlog (@thameem324) reported

    @airtelindia @AirtelWiFi143 @Airtel_Presence it’s been 5 days since we made a complaint .. every month at least 3 days internet is not there .. how do think we can run our offices. made several complaints, you staff is saying there is issue company is not ready to address. unfortunately even after this you won’t fix .. I just wanted it to vent out.

  • laxmannegi
    laxman negi (@laxmannegi) reported

    @airtelindia if you are unable to support your infrastructure then please don’t advertise something you can’t deliver. I had bsnl before and I thought bsnl was the problem being govt entity. But I was wrong, in Dehradun Airtel fails more than bsnl in broadband segment

  • Keshav_2308
    Keshav (@Keshav_2308) reported

    @Airtel_Presence @airtelindia @Airtel_Presence It's been more than one hour, still the issue has not been resolved!

  • patratu195
    Venkatesh Kumar (@patratu195) reported

    @airtelindia I had subscribed to Airtel Black,which I later cancelled and retained only the WiFi service.Despite that, my monthly bill was never reduced and I continued to pay Rs. 706 every month.This month the bill is Rs. 463, but previously it was Rs. 706,why this difference?

  • PreetBainsMj
    Devil (@PreetBainsMj) reported

    @airtelnews "@Airtel_Presence @airtelindia My 5G is unlimited and network is full, yet it keeps showing my daily data is exhausted and the internet is completely slow or not working. I have been complaining about this daily for a week now, but you are just ignoring it. fix this immediately!"

  • KrishnaprasadNV
    Krishna (@KrishnaprasadNV) reported

    @SaffronChargers @airtelindia is the worst company I used 10 years ago. No turning back. Our @TRAI is useless institution on taxpayer money doing nothing to our complaints.

  • Sambhavkochar1
    SambhavK (@Sambhavkochar1) reported

    @airtelindia @Airtel_Presence Unacceptable service delay. Wi-Fi speed has been degraded for >2 days • Ticket ID: 11039480939 (unresolved) • Callback req: Missed(due date was 1st Sep) Zero follow-up despite clear SLA breach. Need an immediate escalation & engineer visit today

  • jha__roshan
    roshan jha (@jha__roshan) reported

    @airtelindia @airtelindia Not only has your service team failed to show up despite repeatedly rescheduling my Wi-Fi appointment, but there is absolutely no response to my complaint on Twitter either. This is not the level of service expected from Airtel.

  • balvantkunal
    Balvant singh (@balvantkunal) reported

    I am no longer satisfied with this service. Therefore, please disconnect/terminate my Airtel Black connection and provide me with written confirmation once the connection has been closed. @airtelindia

  • vishnuv94
    Vishnu Vijay (@vishnuv94) reported

    @airtelindia @airtel_presence Still awaiting a response after 3 hours. I have no working channel to raise this complaint. Please address this urgently as it is affecting our work.

  • rohit_weets
    Rohit Jain (@rohit_weets) reported

    @RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back