Airtel India

Airtel India Outage Report

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Airtel India Outage Chart 01/08/2026 13:15

January 08: Problems at Airtel India

Airtel India is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!

Will Airtel India compensate me for the outage?

The recent Airtel India outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Airtel India if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Airtel India has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Phone (15%)

    Phone (15%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Mumbai, Lucknow, Kolkata, Bengaluru, Chennai, Pune, Coimbatore, Salem, Cochin, New Delhi, Sopur, Hyderabad, Nellore, Imphal and Bijnor.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Phone
IndiaLucknow Internet
IndiaKolkata E-mail
IndiaBengaluru Internet
IndiaChennai Wi-fi
IndiaPune Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • anandf1200 Anand (@anandf1200) reported

    @airtelindia please help me add email address to Airtel number.

  • radhika_damani radhika damani (@radhika_damani) reported

    @Airtel_Presence @airtelindia small request. Stop calling customers to talk down to them and insult them. And tell your service team that they are not above customers!

  • smokeidea tagama (@smokeidea) reported

    @Airtel_Presence @airtelindia SR 10055120511 it has been 3 days my Airtel phone/broadband is not working. Customer care cannot help. Wire has been cut and the person responsible to fix it Prabhakar (9845866259) is non-responsive. Shame on you Airtel. Disappointed

  • PRABHATJAIN10 PRABHAT JAIN (@PRABHATJAIN10) reported

    @Airtel_Presence @airtelindia Airtel black order .Paid for xtreme box but still its not yet installed.!!!!!! worst exp

  • Aashish9773 Aashish kumar (@Aashish9773) reported

    @airtelindia I purchased your fiber and dth connection 21 June 2022 your customer service said to facilitie is available in your area but your technician said to me fiber service is not available in your area. If it's not available so please provide your brodband services.

  • lpudr Lavish Pagaria (@lpudr) reported

    @airtelindia Worst internet experience I have ever experienced in Karnal, Haryana. Installation date : 19 June 2022 It has been 4 days and there has not been a single day when my internet connection has worked more than 6 hours. Plus the sales team is full of liars.

  • ak19Indian Anish (@ak19Indian) reported

    Wake up @Airtel_Presence . Still no response. Please pay attention to customers' problem. @airtelindia #noairtelthanks

  • seenugadu847 Srinivas (@seenugadu847) reported

    @airtelindia 7674909575, utilized services for few months, need completed, paid dues and requested for closure. all of sudden after couple of months got new bill and getting calls to pay, explained-not listening, pls review and help.

  • nadeemnaser NadeemNaser (@nadeemnaser) reported

    @airtelindia can you please help me out with this SR-10055353414, it's going no where, I'm working from home and without internet, how will I work to pay the broadband bill on time, please help me out, waiting desperately

  • BeAhmedAsif Social empowerment (@BeAhmedAsif) reported

    Dear @airtelindia @Airtel_Presence I recharged on my sim after a long. Cos not strong enough to using internet. But lately i've been recharged it But whenever is being on a call or its time to make call to anyone. Internet service off itself. Its been 3 days not resolved it

  • smokeidea tagama (@smokeidea) reported

    @Airtel_Presence @airtelindia SR 10055120511 it has been 3 days my Airtel phone/broadband is not working. Customer care cannot help. Wire has been cut and the person responsible to fix it Prabhakar (9845866259) is non-responsive. Shame on you Airtel. Disappointed @DoT_India

  • rameshvlr9 thota ramesh (@rameshvlr9) reported

    @airtelindia Is your team doesn't have the responsibility to reply to customer or take care of the issue

  • GovernorBlake0 Governor (@GovernorBlake0) reported

    @airtelindia Pathetic service since 2 days I want to port from Vodafone to Airtel, apploed for home sum delivery and KYC,still no response..how pathetic you can be, not even want to have new customers..

  • nitingoyal1981 NITIN GOYAL (@nitingoyal1981) reported

    @airtelindia Network issue.Not able to call and use internet

  • SarfraajSaif Sarfraaj Saif (@SarfraajSaif) reported

    @azizkavish Yaha bhi 2G speed service de raha.. @airtelindia

  • nj91agrawal neeraj agrawal (@nj91agrawal) reported

    @reliancejio : Mumbai tilak nagar has serivce down for more than 50+ hours and your ground team has switched off phones. In todays WFH world @JioCare you guys are not passing. @airtelindia time to cross-sell

  • Nikhil_Tiwari1 Homo Sapien (@Nikhil_Tiwari1) reported

    @ViCustomerCare U guys have pathetic servc No customer support available neither on Phone nor through web/app EVEN BSNL is bttr dan u. 198 /199 never allows to select option for connecting with Customer care . @Airtel_Presence @airtelindia I think I should come back 2 u.

  • AnupSin47347780 Anup Sinha (@AnupSin47347780) reported

    People of Barak Valley are suffering there is no network people are not able to contact helpline numbers during emergencies please restore network as soon as possible PEOPLE ARE DYING please help Barak Valley @airtelindia @BSNLCorporate @reliancejio

  • Anburajkraj Anburaj (@Anburajkraj) reported

    @airtelindia Can you cancel my new connection request for the broadband and refund the money. service nos: 21-19910815432 airtel unable to provide broadband connection since 9th June.Hope you can understand the situation and the service that you are providing to the customer.

  • RahulKu25103910 Rahul Kumar (@RahulKu25103910) reported

    @airtelindia Hello, Please start the Wi-Fi service/ Xtreme Fiber in Wazirabad, Delhi, PIN-110084

  • arunjoshi006 ARUN JOSHI (@arunjoshi006) reported

    @airtelindia @airtelnews Dear airtel sorry to state that your optic fiber unit of jodhpur is useless. Even after complaint nobody is concern about my net issue. I am without net since last Friday. Plz do the needful.

  • HemantGandhi12 Hemant Gandhi (@HemantGandhi12) reported

    @airtelindia how do I reach the prepaid mobile customer care? IVR does not provide any option to reach out to care executive. I have been trying to reach out since last 1 day.

  • radhika_damani radhika damani (@radhika_damani) reported

    @Airtel_Presence @airtelindia @airtelnews Pathetic service! Stopped replying and had a “senior” call me who basically called me a liar- by saying this cant happen- and spoke in the most arrogant manner possible. No better way to deal with this Airtel? Pathetic trained staff

  • lamba_punit Punit Lamba (@lamba_punit) reported

    @airtelindia @airtelpune Airtel services are down since morning in Konark Exotica Society, Wagholi (Pune) & no updates have been shared with us. Please expedite and resolve this issue at the earliest. We don’t expect this sort of unprofessionalism from Airtel

  • ISaiMeenakshi SaiMeenakshi Sankar (@ISaiMeenakshi) reported

    @HDFCBank_Cares @Airtel_Presence @airtelindia please read the thread and clarify who is responsible for the individual numbers distribution to third parties without customer consent. It is becoming beyond nuisance everyday to handle such calls. Redirect me to the right approach!

  • 92_mohsin mohsin khan (@92_mohsin) reported

    Very poor network at my area @airtelindia @Airtel_Presence

  • sindhiboi Hardik (@sindhiboi) reported

    @airtelindia @Airtel_Presence worst service. Sales team made me purchase the fiber plan and installation is not done yet. He's not even picking up phone. Now saying no service Available. I want refund asap

  • jyoti__mallik Jyoti Ranjan Mallik (@jyoti__mallik) reported

    @Airtel_Presence @airtelindia But don't know what happened they took the router back. Don't know what happened to them. Now my big concern is where is my money that I paid for 6 month of service. Didn't recieved my money back. Be ready to meet me on consumer court going to file a case against you.

  • bhadauria_nitin Nitin Bhadauria (@bhadauria_nitin) reported

    @Airtel_Presence @TRAI @airtelindia this is the update I got from support😑"I regret to inform you that we are unable to provide the paper bill due to some technical constraints as of now." You really think having a printer not working a good enough technical issue??

  • ashu2teja Ashish Tuteja (@ashu2teja) reported

    @airtelindia very poor sevice Pls help @TRAI @pib_comm