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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 53% Internet (53%)
  • 23% Wi-fi (23%)
  • 11% Total Blackout (11%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pathanāmthitta, New Delhi, Cochin, Chhindwāra, Mumbai, Jaipur, Thiruvananthapuram, Bareilly, Guwahati, Delhi, Kolkata, Pune, Hyderabad, Chandigarh, and Ludhiāna.

CityProblem TypeReport Time
Pathanāmthitta Internet 24 minutes ago
New Delhi Internet 1 hour ago
Cochin Internet 1 hour ago
Chhindwāra Internet 2 hours ago
New Delhi Wi-fi 2 hours ago
Chhindwāra Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • abhisheKochhar
    Abhishek Kochhar (@abhisheKochhar) reported

    @airtelindia @Airtel_Presence I’ve tried reporting this issue multiple times but you guys are only interested to connect to a human for sales, not for support. International roaming plan activated on a number and it’s not working. It’s been 3 months.

  • RashiBhandari14
    Rashi (@RashiBhandari14) reported

    Idk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.

  • pushkarprasad11
    Pushkar Prasad (@pushkarprasad11) reported

    @airtelindia You have very bad coverage in Greece. Calls don’t go thru most of the times, data and internet speed is atrociously slow. Nothing connects. Made a mistake taking the international pack for self and wife.

  • rangeen_jalebi
    divya chandak (@rangeen_jalebi) reported

    @airtelindia @Airtel_Presence number is dnd registered but daily without fail I received 2 to 3 promotional sms where prices r mentioned of service n pack, camouflaged as service, 1909 exc denied to take complaint, mails ids till appellate not responding. This is how pathetic u have been

  • softsaravanacse
    Saravanakumar (@softsaravanacse) reported

    @Airtel_Presence @airtelindia Please resolve my issue. I’ve already shared all the details via DM. Despite contacting customer care 4+ times and waiting over a week, the issue remains unresolved. Please look into this urgently, or I’ll be forced to port out all my connections.

  • crazytheodolite
    ಚಂದ್ರಶೇಖರ 👷‍♂️🏗️ (@crazytheodolite) reported

    @Airtel_Presence seems to be very busy sending invoices to customer for the services they don't intend to provide. Particularly to the newly coined "SlowLane" 5G service and always out Super Slow Airtel Wifi service... Please do keep up the bad service @airtelindia @airtelnews

  • PreetBainsMj
    Devil (@PreetBainsMj) reported

    "@Airtel_Presence @airtelindia My #5G is unlimited and network is full, yet it keeps showing my daily data is exhausted and the internet is completely #slow or not working. I have been complaining about this daily for a week now, but you are just ignoring it. fix this immediately

  • MalhotraRa41944
    Rashmi Malhotra (@MalhotraRa41944) reported

    I’ve been following up with #airtel for 4 days as there’s no broadband at my business place . @airtelindia @Airtel_Presence is neglecting complaints, giving false promises & impacting my business #patheticairtelservices. Complaint # 13922051311, 13922051346 @jagograhakjago

  • satyendratha
    Satyendra Thakur (@satyendratha) reported

    @airtelindia Quick Reminder - For last 1 year I am waiting for Airtel support with my query. Seems like CS channel is broken in Airtel

  • rohit_weets
    Rohit Jain (@rohit_weets) reported

    @RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back

  • rohitsingh395
    ROHIT KUMAR SINGH (@rohitsingh395) reported

    @airtelindia complaint closed without solving issue CCPKI3EST202608,New com CCPKI3EST20260901402939. 7-8Days internet not working!!almost on every 7 days gap it happens. Whereas other company sim works fine where where..Y only Airtel.check last 1 year number of my compliants

  • mishr_v1
    Harṣavardhana Miśrā (@mishr_v1) reported

    @SaffronChargers @airtelindia has this habit, your post actually reminded me of the refund they r supposed to give to me. I forgot to ask , but I will try now. Cancel k baad security deposit bhi nhi denge.

  • raavichaar
    RaVichar (@raavichaar) reported

    Will never again or recommend anyone for airtel Xtreme wifi. My wifi is off for more than a week there is no one in customer care or anyone to address the issue. Will have close the connection @airtelindia @Airtel_Presence

  • dnbkindian
    Debarpita Banerjee (@dnbkindian) reported

    @airtelindia @Airtel_Presence Hey Airtel, Air Fiber WiFi connectivity issue since morning, router sometimes comes online for two three mins, then turn orange yellow, and since last 1 hr it is completely red. I work from home and it is critical for me. Location PIN - 713212

  • 11BhumiKaDave
    BhumiKa Dave (@11BhumiKaDave) reported

    @airtelindia from last 2 days i have been struggling with my wifi's irregular disconnection. I pay pretty good amount to get 100mps and my work is being impacted badly. Can someone really lookinto it urgently. Refund me if you cant give me proper service. Frustration is at peak.

  • vijayshankar467
    Vijay Shankar (@vijayshankar467) reported

    @airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately! @airtelindia

  • SantoshSRKian
    SantoshSRKian (FAN) (@SantoshSRKian) reported

    Okay, I’ll provide all the information, but first I’m waiting to see what @airtelindia is actually doing for its customers. Customers deserve answers, proper support, and accountability—not just automated replies. Let’s see how @airtelindia handles this.

  • as8012285
    Ashutosh Singh (@as8012285) reported

    Dear @Airtel_Presence @airtelindia, requesting your kind support regarding my broadband refund for ID: 053214286644. The router has been successfully handed over to Shadowfax (ID: R2197916190SRL).Although the connection was initially managed by someone else, I have been making-

  • trilobite_1970
    Raj (@trilobite_1970) reported

    Daily multiple spam calls from Airtel customer care. Why? @airtelnews @airtelindia

  • iPKAgarwal
    Pritish Kumar Agarwal (@iPKAgarwal) reported

    @airtelindia @Airtel_Presence My complaint number 11039244389. Still no resolution. Some random person visited the home without any intimation and absolutely no solution.

  • maniratnam_007
    Gopi Mani Ratnam (@maniratnam_007) reported

    @airtelindia MF.! If you have any software issue or glitch in app then make it update with developers. Here I’ve done recharge for extra data but data was not activated. You stupid people looting us easily.

  • Bieng_Aditya
    Aditya 🇮🇳 (@Bieng_Aditya) reported

    Hey @airtelindia @Airtel_Presence 5G is available in my area, but the signal is extremely weak and inconsistent. Please optimize the local network capacity and boost the coverage here , my locations is mishrauliya , Ghazipur city station 233002.

  • patratu195
    Venkatesh Kumar (@patratu195) reported

    @airtelindia I had subscribed to Airtel Black,which I later cancelled and retained only the WiFi service.Despite that, my monthly bill was never reduced and I continued to pay Rs. 706 every month.This month the bill is Rs. 463, but previously it was Rs. 706,why this difference?

  • SiddhuShah55
    Siddhu Shah (@SiddhuShah55) reported

    @iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.

  • Vinltst
    vinay singh (@Vinltst) reported

    @airtelindia my sim is not working and I'm not getting any support from any of your outlets.

  • VIVEKSD27
    VIVEK SINGH (@VIVEKSD27) reported

    @Airtel_Presence @airtelindia I’ve already shared all the details in DM. This isn’t a minor inconvenience anymore the slow internet is seriously hampering our office productivity and disrupting work. We’re paying for a 300 Mbps plan, yet struggling with basic connectivity and upload speeds.

  • pallavi_dutta1
    Pallavi Dutta (@pallavi_dutta1) reported

    @airtelindia asked for your Wifi connection. Paid a deposit of 1500. Installation POC didn't show up for a week. Cancelled the order but your team keeps delaying the refund. They keep asking me to wait for a call to refund my money? What is this customer experience? HORRIBLE!

  • CseMohit
    Mohit Navandar (@CseMohit) reported

    @airtelindia @AdobeExpress @airtelindia WiFi is not working. Not able to create a service request from Airtel app, it says failed to create a service request. Called your customer care number, it says can't connect to customer support team, try again 02035098590 wifi I'm reachable at 8669068878.

  • Bharat_To_India
    Leo (@Bharat_To_India) reported

    @airtelindia @Airtel_Presence In Lucknow city your Wi-Fi is normally down for at least a week every month, please stop troubling the customers, or we would stop paying the bills with ample proof of job availability of services

  • anshulchauhan_
    AnshuL Chauhan (@anshulchauhan_) reported

    @airtelindia I am extremely disappointed and frustrated with the pathetic internet service provided by Airtel. My internet connection stops working 2–3 times every single month due to one technical issue or another. Every time I contact your customer support team,