Airtel India service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

• Internet (52%)
• Wi-fi (25%)
• Phone (11%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chandigarh, Vadodara, New Delhi, Chhindwāra, Bengaluru, Sahāranpur, Guwahati, Chennai, Srinagar, Delhi, Udaipur, Vijayawada, Mumbai, Hyderabad, and Kanpur.

City	Problem Type	Report Time
Chandigarh	Wi-fi	37 minutes ago
Vadodara	Wi-fi	5 hours ago
New Delhi	Wi-fi	6 hours ago
Chhindwāra	Wi-fi	6 hours ago
New Delhi	Wi-fi	7 hours ago
Bengaluru	Total Blackout	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Praveen Kumar (@praveen_me35) reported 6 minutes ago

  @airtelindia My Wi-Fi in Kharadi, Pune area is not working since Sunday onwards, neither sales person nor Installation team and service team are responding to my calls. Can someone from the airtel team help me.

• 
  Siddhartha M. Mukherjee (@siddharthamm) reported 7 minutes ago

  @airtelindia Airtel Black appears to be only on paper. In reality services are pathetic. Internet issues take long despite giving tall promises! Send someone to resolve my internet instead of changing dates. Suffering since 3 months. For some or other issue internet goes away! :(

• 
  Adnan عدنان (@AdnanSk__) reported 9 minutes ago

  @AmazingAchintya @reliancejio @airtelindia Everyone facing same daily limit consuming even though full 5g network is there and after consumption no unlimited 5g internet airtel scamming

• 
  md zaheer khan (@khanzaheer890) reported 12 minutes ago

  @airtelindia Very poor internet after 2.5GB/day plan. Not working anywhere (home & office). Earlier 2GB plan was fine. In a month, I could not even use 5GB data. Complained many times, no solution. Port request to Jio already raised. Fix ASAP or I will port. Details in DM.

• 
  x Responsibly (@xresponsibly) reported 15 minutes ago

  @airtelindia @Airtel_Presence I have escalated multiple times regarding wifi local device connectivity issue yet to resolution. Tickets raised and closed without proper resolution. Please check

• 
  Mahendra Kothari (@mkothari_mt_abu) reported 16 minutes ago

  Day 4: Still no resolution from @airtelindia @Airtel_Presence! My Air-Fiber (A/c 20029123057) has a severe "Flapping" issue—works for 5 secs, dead for 5 mins. ​Instead of fixing, team gives 4G coverage excuses. Need a senior engineer onsite NOW! #AirtelDown #AirtelAirFiber

• 
  Airtel Payments Bank (@airtelbank) reported 18 minutes ago

  @mescwo @airtelindia @mescwo Sorry for the hassle you have faced. We have checked and found that your debit card is shown as active in your account. We request you to please try again sometime to make a payment. Further, if you face any issues again after that, please share the error details

• 
  Vicky Singh (@vickybharatiya) reported 18 minutes ago

  @airtelindia @joydeepmullick Same story here — wrong bills, zero response, @airtelindia has become the definition of unaccountable. This kind of greed and neglect is exactly what killed giants like Nokia. With pathetic customer service and a careless attitude, Airtel is walking the same path to downfall

• 
  Nabarun Maiti (@NavY_alMaiti) reported 19 minutes ago

  @JioCare @airtelindia (1/2) People say "Customer is King", but these 3 years of internet service from @JioCare were like torture—humiliating and frustrating. I was treated as if they were doing me a favor by letting me use their service every time there was an issue.

• 
  MALAV RUPERA (@malav_rupera) reported 21 minutes ago

  No network at my place, 100 complaint to Your South bopal Ahmedabad store. For no network At Mo 99090***91 XG23+722 Ahmedabad, Gujarat 222°57′2″ N, 72°30′9″ E Dharam Estate Rd, Badrabad, Vanzar, Gujarat 382210, India @airtelindia @airtelnews @TRAI

• 
  Riya (@nairobi_Riya) reported 21 minutes ago

  @airtelindia Very disappointed with Airtel service. I applied for Airtel WiFi, completed all KYC and formalities, and paid ₹1500. Installation was promised yesterday, but now there is no response and calls are not being answered. Very bad @JioCare @reliancejio

• 
  Arunakar Sharma (@arunakarsharma) reported 22 minutes ago

  @airtelindia @Airtel_Presence DTH not working since 02 days multiple complaints & multiple calls to customer care but still no resolution, in call centre no senior manager available on floor to provide a satisfactory answer, pathetic customer service by Airtel, @airtelindia 👎👎

• 
  Daksh Dawar (@Dakksh) reported 24 minutes ago

  @airtelindia pls help me out with an urgent query, I applied for wi-fi connection and paid 1500 for installation on 2nd May 26. Since then not a single person has arrived to install & since then I am only getting promises. This is not it was supposed to start atleast. Just refund

• 
  Ayus Rath (@ayus_rath) reported 24 minutes ago

  @airtelindia @airtelnews My whole family uses Airtel from very long time and in my area it is the best network among all, but from last two year i am trying to get a wifi connection but can't while in the same area my neighbors using jio airfibre from last 1yr why Airtel can't?

• 
  Balaji MV (@balaji_moksh) reported 25 minutes ago

  @dth_airtel @airtelindia Why @AsianetNewsSN news channel is not showing in Airtel DTH? Any issues? Channel is not even listing ! Issue may be from 1-2 days Pls check and update Thanks

• 
  Mukesh Negi (@pahaadiNegi) reported 25 minutes ago

  @airtelindia @airtelnews @airtelnews A person will get tired of pressing buttons on 121, but still won’t find an option to speak to a customer representative. No one replies to emails sent to 121, and there’s no response from the nodal officer email either. There’s no signal, calls don’t go through, it shows 5G but runs like 2G. And on that useless Airtel Thanks app, if you open the help section, it starts showing ads for Airtel Payments Bank. After a lot of struggle, I managed to open a ticket in the app today (on the 2nd), and they say it will be resolved by the 7th. Nowadays nothing works without OTP, and suddenly the SIM signal has disappeared. There’s no way to reach a customer representative. It’s been more than fifteen years with Airtel postpaid, but the condition of Airtel now has never been this bad. कोई कुछ मदद कर सकता है तो अर्जेंट कर दो भाई? या पोर्ट आउट करवाना है तो साफ साफ बता दो पर इस तरह टॉर्चर मत करो

• 
  Avik Mukherjee (@avikm744) reported 31 minutes ago

  @airtelindia wtf is your WiFi service man. On Sunday it’s down. I would now move to other WiFi providers.

• 
  Arul (@KAS2327) reported 32 minutes ago

  @airtelindia I raised shifting request on 29 Apr for 03 May. Still no one contacted or updated about the request. When I called the customer care they told they are not able to get any updates from the concerned team.

• 
  sck (@sck_chaitu) reported 36 minutes ago

  @Airtel_Presence Have already explained the concern and shared screenshot, Google pay denies any responsibility since the recharge was processed by Airtel. And I am stuck trying to get a resolution from @airtelindia @TRAI

• 
  Basavaraj Kanagond (@Basavar16330467) reported 39 minutes ago

  @airtelindia worst network in india..

• 
  Vishvesh Pandey (@VishveshPand26) reported 39 minutes ago

  I am still not getting proper 5G network connectivity in my area. Facing continuous network issues, call drops, and poor internet speed which is affecting my office work badly. Please resolve this issue immediately. Very disappointing service. @airtelindia

• 
  Ritik Rajput (@rcruze14) reported 42 minutes ago

  @airtelindia @ITS_MoC @SpiritAirlines It appears my phone number has been incorrectly listed as Spirit Airlines customer service. I have been receiving frequent calls since yesterday. Please address and solve this issue urgently

• 
  Rahul Malkani (@iamrahulmalkani) reported 43 minutes ago

  @Airtel_Presence @airtelindia I’ve called support 20+ times by now, raised multiple tickets as well. Every single time, ticket gets closed without resolution and I’m told to raise a new one again. Feels like starting from zero each time.

• 
  Sumit Saurabh | Typescript | React (@sumitsaurabh927) reported 44 minutes ago

  Hi @airtelindia what do I have to do to cancel a connection? I’ve tried reaching out to customer care, have written emails, have tried your app as well. All to no avail. My connection is still active and I don’t want it anymore. What do I do?

• 
  tushar jain (@TusharJain0012) reported 44 minutes ago

  charging ₹1k for an “84day 5G plan” in Bengaluru and delivering barely usable 2G with no call inside my room. @airtelindia it’s complete service failure.If you can’t provide the network you advertise,stop misleading customers.Either fix this immediately or refund my money. #blr

• 
  akshitpahuja (@PahujaAkshit) reported 52 minutes ago

  @airtelindia @iamRashmika This is unacceptable. Google One benefit Not removed permanently and even after raising a ticket ZERO resolution. No accountability updates. Escalating this further your backend support is failing customers badly. Fix this NOW #PoorService

• 
  Sashikanta Vama Mani Panda (@casashikanta) reported 52 minutes ago

  @Airtel_Presence @grok Can you suggest alternative of airtel wifi service in Bhubaneswar. @airtelindia providing worst service.

• 
  Om Rajde (@OMrajde) reported 55 minutes ago

  Airtel Promises for Unlimited 5g data , But data gets over after 2gb in 5g network areas. Stop making vustome fool. @airtelindia

• 
  Bobby Naqvi (@BobbyNaqvi) reported 57 minutes ago

  @airtelindia your service team sucks. 48 hours without without net. Logged complaint through airtel app. No response. Called call centre, SMS came. But assigned engineer never picked up the call. Called customer care again, kept on hold for 10 mins.

• 
  A.D.S (@simpletonSoul) reported 1 hour ago

  I have become fed up with @airtelindia/@Airtel_Presence and its non-resolution of complaints and its pathetic indoor connectivity. I wish to apply for MNP by becoming a user of @ViCustomerCare. I hope #ViCustomerCare has better indoor connectivity (cellular+internet). #MNP