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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 12: Problems at Airtel India

Airtel India is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Dehra Dūn, Lucknow, Chhindwāra, Bengaluru, Mumbai, Kolkata, Pune, Sopur, New Delhi, Delhi, Guwahati, Indore, Chennai, Hyderabad, and Agra.

CityProblem TypeReport Time
New Delhi Internet 7 minutes ago
Dehra Dūn Internet 1 hour ago
Lucknow Internet 1 hour ago
Chhindwāra Wi-fi 2 hours ago
Bengaluru Wi-fi 2 hours ago
Mumbai Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • mitu_1027
    Mitesh Gogri (@mitu_1027) reported

    @airtelindia called customer care to cancel the subscription they said we will do it. Still no revert no help Worst helping hands. Creating havoc for customers

  • MahtaniRohit
    Rohit Mahtani (@MahtaniRohit) reported

    @airtelindia disgusting service just have an existing air fiber connection moved from one building to another in the same society. Wait time 3 days and still nothing. Customer service just asks u to wai for a call and nothing happens. Make u wait til EOD and say not possible.

  • globe_the_03
    Himanshu Sharma🦅 (@globe_the_03) reported

    @airtelindia check my issue 3 months ago I will complained my SIM prepare to postpaid change my SIM postpaid to prepaid you are staff telling me pay the bill I will pay bill but you not change my SIM every month I not pay f****** **** bill...

  • Basant_Raz
    Basant Raj (@Basant_Raz) reported

    @airtelindia my wifi network goes in every 15 days and I'm unable to reach out to you... please help

  • aadityadevgos
    Aaditya (@aadityadevgos) reported

    @airtelindia My Air Fiber was installed 10 days ago but has had no internet for the last 8 days. Repeated calls to the engineer & customer care have gone nowhere. I'm a student and rely on it for studies. I will have to cancel my subscription if not resolved ASAP. Unexpected!!

  • srvelectronics
    SV (@srvelectronics) reported

    @error404sid @airtelindia @airtelnews Bro are you also from Delhi ? I got the exact same message . Horrible response from airtel side .no one is even bothered to update or visit . They are not even replying on twitter

  • anubhavk35
    Anubhav Kansal (@anubhavk35) reported

    @airtelindia please a request for disconnection of DTH box no 002 a week ago..got a call from Airtel Team stating someone will cone to pick DTH box in 1 day..No one bothered to call or come to picking the box.When call customer care they have another level of arrogance..

  • Syed__Sahab
    Ajju (@Syed__Sahab) reported

    Dear @Airtel_Presence, my Airtel number has been stolen/compromised. Kindly block the SIM immediately to prevent misuse. I've tried reaching support but need urgent assistance. Please DM me. #Airtel @airtelindia

  • utsavchs
    Utsav Chs (@utsavchs) reported

    @airtelbank @airtelindia @RBI None of your banking points know ****. Everyone says we can only open accounts and your wallet has blocked balance. Your fix account link also says the same thing. Already spent 4.5k in cabs visiting your Airtel points and stores nobody was able to help. Just take the amt and fix

  • iRohitShukla
    Rohitt Shuklla (@iRohitShukla) reported

    @airtelindia worst service for broadband till date am facing. you customer care, chat bots,field executives- no response from anyone and wifi down from the morning. get this fixed asap.

  • PramodS58430526
    Sanatani (@PramodS58430526) reported

    @airtelindia worse customer support service complaint being closed by themself without taking concent from customer

  • prakashravi4996
    Prakash Ravi (@prakashravi4996) reported

    It's been one week since I requested a IP TV connection. Paid the money. Promised next day installation still now not even recived a phone call from the installation team. Multiple escalations to customer support no use. #airtel #internet @airtelindia such a worst service!

  • NutushMishra
    Nutush Mishra (@NutushMishra) reported

    @JioCare So I got a call from customer service to repeat the same thing I have been getting on mail, IVR call or WhatsApp. No idea of area, issue, timelines or accountability. So a tick box in her daily task. @JioCare share details of cancellation process. @airtelindia shifting to you.

  • YogiSharma9650
    Yogesh Sharma (@YogiSharma9650) reported

    @raghavkumar09 @airtelindia Yes bro same issue of my airtel sim too

  • brajvir24
    Brajvir (@brajvir24) reported

    @airtelindia airtel very bad network my number in Mumbai city

  • akashh_ingale
    Akash Ingale (@akashh_ingale) reported

    @TechDekhoji @airtelindia Exact same condition of @reliancejio useless service

  • _GOAT_18
    Sanjay.18 (@_GOAT_18) reported

    @airtelindia worst wifi

  • sharath_cb
    C B Sharath (@sharath_cb) reported

    @airtelindia @Airtel_Presence @perplexity_ai I need HELP!!!!!

  • gaurav_d_s
    G D Singh (@gaurav_d_s) reported

    @airtelindia You asked me to DM my mobile number. I did. Now you've disappeared. If you had no intention of resolving the issue, why ask for the details at all? Customer support or just damage control? #Airtel #CustomerServiceFail #Airtel IS A TOTAL JOKE

  • Priyank7055129
    Priyanka Patel (@Priyank7055129) reported

    Galti se postpaid number par data pack active ho gaya hai jise main cancel nahi kar pa raha hoon. Na app se ho raha hai na 121 se. Please help me deactivate it immediately and waive off charges. @airtelindia @Airtel_Presence

  • Jaydevgoswami
    Jaydev Goswami (@Jaydevgoswami) reported

    @airtelindia its just annoying the IVR for Airtel. I tried removing channel, the IVR went for 5 mins telling me to press 1 and 2 etc and then when I gave option of removing channel, it said to connect with customer care, why dont you do it in first place @MIB_India

  • samrat2kanjilal
    Samrat Kanjilal (@samrat2kanjilal) reported

    @Airtel_Presence @airtelindia Booked AIRTEL WIFI yesterday 11.07.26 payment done I was told by executive that installation ll be done 12.07.26 by 11 & now no one turned up for the same this is pathetic. This is the service you provide to customers. Kindly look into it. Kanpur

  • samuelraju7777
    MUHAMMAD_SAMUEL_RAJU (@samuelraju7777) reported

    @airtelbank @Airtel_Presence @airtelindia That's your airtel sim company only. That bad is network. That too in main cities...

  • SystemSeSach
    Narendra Shukla (@SystemSeSach) reported

    @Airtel_Presence @airtelindia what I need to do to restore my WiFi and mobile network can work at my home ..it seems you will not work so just let us know what engineering we should do to help you people so that at least we can call someone.

  • Nikhilbetkiker
    Nikhil Betkiker (@Nikhilbetkiker) reported

    Shame on @Airtel_Presence @airtelindia . Customers pay for high-speed internet but receive painfully slow service. Is this what we're paying for? No proper customer support and no resolution despite repeated complaints. Fix this immediately. #Airtel #SlowInternet #CustomerRights

  • gtiwari09
    गौरव (@gtiwari09) reported

    @airtelindia Complete fraud is being done, without, for disconnection request it's hassle, now they don't disconnect and start safe custody service without my consent,and will charge again for 200 . Now I have to again go to service centre the. Again service team will call and will do fraud

  • sunnyvermashubh
    shubham verma (@sunnyvermashubh) reported

    @airtelindia Again same issue

  • C29Krish
    Iceyy (@C29Krish) reported

    @airtelindia I have an active ₹379 plan with unlimited 5G, a 5G phone, 5G SIM, and I’m clearly connected to 5G. But for the past 6 days, after 2GB usage, I keep getting capped — even on 5G. No fix.#airtel

  • 26Sathya
    Sathya (@26Sathya) reported

    @Airtel_Presence @airtelindia @airtelindia Swift service not been actioned from yesterday. When can we expect?

  • la21ry
    purushottam (@la21ry) reported

    @airtelindia aapki network itni kharb kaise ho gyi hai Paise to lagataar badha rhe ho Infrastructure aur network q na thik kr rhe Its Horrible and disgusting Not a single network is good in our country