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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 12: Problems at Airtel India

Airtel India is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Ahmedabad, Jaipur, Chhindwāra, Hyderabad, Mumbai, Pune, Visakhapatnam, Kolkata, Hosūr, New Delhi, Dehra Dūn, Bengaluru, Nagpur, Delhi, and Baddi.

CityProblem TypeReport Time
Ahmedabad Internet 4 minutes ago
Ahmedabad Internet 3 hours ago
Jaipur Wi-fi 4 hours ago
Chhindwāra Wi-fi 4 hours ago
Hyderabad Internet 5 hours ago
Mumbai Wi-fi 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • mayankinfinity
    Mayank Prakash (@mayankinfinity) reported

    Hey @airtelindia, my internet drops constantly every single day. I’m paying for a premium service but getting zero reliability. Should I just port my number to @reliancejio at this point? #AirtelDown #BadService

  • Shekharsuman301
    Shekhar (@Shekharsuman301) reported

    @airtelindia @Airtel_Presence Why is the status of resolution of issue with my wifi? Ticket ID 13908003769. Internet not working since yesterday evening 7 PM.

  • G_MITTAL
    Girish Mittal (@G_MITTAL) reported

    @sanjayuvacha @airtelindia Perils of dou poly…. No service and no option

  • Gulwinder
    gulwinder singh (@Gulwinder) reported

    @airtelindia - cant reach out to your customer care.. can u pls help. @Airtel_Presence @Airtel_Presence

  • junior_ndiba
    Babashee (@junior_ndiba) reported

    Bye bye @airtelindia @Airtel_Presence... 7 years of trust ended today, the problem is same network issue. 💔can't even send a message Costomer care don't understand my problem,I call many times. 😭 Bye bye good bye Airtel...

  • khanna10
    Dev Khanna (@khanna10) reported

    @airtelindia it's been over 3 months, I've been asking to cancel my wifi. But instead you'll are raising monthly rental bills. No response from anywhere. Worst customer service. I want a cancellation by EOD today!

  • SEEPZ_SEZ
    SEEPZ-Santacruz Electronic Export Processing Zone (@SEEPZ_SEZ) reported

    @airtelindia We are facing persistent issues with poor network low bandwidth, call drops and unreliable mobile internet. With nearly One lakh stakeholders accessing the campus daily, uninterrupted connectivity is critical for business and essential services. @Airtel_Presence

  • Sahota777Harp
    HARPREET SINGH SAHOTA (@Sahota777Harp) reported

    @Ramanand06X @airtelindia @Airtel_Presence Har location ka alag alag network rehta hay I am going to port too. Airtel to jio

  • mounish_reddy
    Mounish reddy (@mounish_reddy) reported

    @vishvareddy1 @airtelindia @airtel_wifi For more than 1hr network issue Why there is no explanation and extending the valid time These people are manipulating the customer and looting the money It's a big scam

  • SambitRout18
    sambit kumar 🇮🇳 (@SambitRout18) reported

    Reliance is connecting the country with affordable offers, but its service in satellite cities remains poor. Jio 5G often feels like 2G, while Airtel provides comparatively better and more stable service #telecommunications #India @AshwiniVaishnaw @reliancejio @airtelindia

  • SinghKNishant
    Nishant Singh (@SinghKNishant) reported

    @airtelindia Request ID: G5PCD3WV2U. Doorstep delivery is of no use if the customer has to do multiple follow-ups to get basic activation done. #Airtel #CustomerService

  • raman_prasher
    Raman Prasher (@raman_prasher) reported

    Customer service request 658054373 not resolved for 3 days. @airtelindia @Airtel_Presence Extremely Disappointing service from Airtel.

  • arindam2witter
    Arindam Mukherjee (@arindam2witter) reported

    Dear @airtelindia @Airtel_Presence , please respond. I’ve raised a ticket, sent emails, and messaged you multiple times, but there’s still no resolution. Important calls are being missed due to your network issues. What is going on with your service? Please fix this ASAP! @TRAI

  • iadheesh
    Adheesh Pateriya (@iadheesh) reported

    @JioCare I have been facing network issue at my location since beginning. I tried plethora of things but nobody helped. @airtelindia would it be possible to port the esim online? I already generated the UPC. appreciate your help

  • dhirupadhyay
    DHIRAJ UPADHYAY (@dhirupadhyay) reported

    I am trying to get the UPC code for porting my number I am not receiving it Kindly help me asap @airtelindia @Airtel_Presence

  • SamKhan004
    Sam Khan (@SamKhan004) reported

    This issue has been pending for so long; do you intend to handle it or not ? Request ID - 13894344084. DSL ID - 012928196837 @Airtel_Presence @airtelindia

  • chamakta_choora
    चमकता छूरा 🇮🇳 (@chamakta_choora) reported

    @JM_Scindia @airtelindia The bigger problem is competition. If one operator raises prices or removes affordable plans, consumers should be able to move to another. But when reliance follows a similar direction, where exactly is the consumer supposed to go?

  • Pankaj04Pandey
    Pankaj Pandey (@Pankaj04Pandey) reported

    @Airtel_Presence @airtelindia My internet is down for last 2 days and after raising a complaint airtel is just providing a new SLA every time. What a shame! Such a poor and pathetic customer service. This internet outage is hampering to fulfill my professional commitments.

  • chattychd
    Chitranjan Agarwal (@chattychd) reported

    @airtelindia @airtelnews no internet since this afternoon. 3rd call to your number they put on endless hold. Can someone register a good old fashioned complaint and send someone over, thanks

  • AMIT24x7x365
    AMIT ANAND (@AMIT24x7x365) reported

    @airtelindia No Network at my location at Newtown, Kolkata, Writing this tweet took more than 15 minutes. Do something apart from increasing charges. @newtown Kolkata

  • skaransuri
    Karan Suri (@skaransuri) reported

    I got tired with this previous complaint. Went to the store. The executive guaranteed that it’s removed and I need not worry. This month again I have the same exorbitantly high bill. Complaint no: 31-1000015455617 Call back ID: 1-2GK6D77OD It says resolved. How? @airtelindia

  • SatoshiPixel
    Satoshi (@SatoshiPixel) reported

    @airtelindia @Airtel_Presence I had to pause Reschedule my work because I was expecting the engineer. At around 2:30 PM, I called again—no one picked up.I contacted Airtel support again, and was once again told it would be resolved today. It's now around 3 PM, and I'm still waiting. This isn't just a delay

  • NitinKathad
    Nitin Kathad (@NitinKathad) reported

    @airtelindia Hello @airtelindia issue is not resolved in your given time, it's the same. what the process of surrendering connection.?

  • anuja_jain04
    CA Anuja Jain (@anuja_jain04) reported

    @airtelindia is the most pathetic support service to exist. any type of problem goes through a loop-helpline folks, storefront staff, POC all finger-pointing each other and never ever landing to a solution. disgusting and worth considering to depart from the service forever

  • ferozekhan267oa
    Mohammed Feroze Khan (@ferozekhan267oa) reported

    @airtelindia @Airtel_Presence My broadband shifting request (No. 13903451684) was scheduled for (10/08/2026), however no one from Airtel has contacted me regarding the installation. Now I am without a working broadband connection. Please help! I need to be online from home. #SOS

  • the_onlinehub
    Helping Hand Charitable Trust (@the_onlinehub) reported

    @Airtel_Presence @airtelindia, @airtel_wifi "I got Airtel Wi-Fi installed on 08.08.2026, but the engineer did a very sloppy and improper installation job. Now, neither the engineer or Airtel support is picking up my calls. Extremely disappointed with this poor service!"

  • sonuforx
    Trump Asia (@sonuforx) reported

    @Ramanand06X @airtelindia @Airtel_Presence Company which not solve customer problem leave him

  • BeingSabya
    Sabyasachi Dash (@BeingSabya) reported

    @ViNewsOfficial Pl launch 5G in Khordha, Odisha. I am fed up with @airtelindia @Airtel_Presence 3rd grade network.

  • eshan_gangwar
    Eshan Gangwar (@eshan_gangwar) reported

    @airtelindia @Airtel_Presence You have not even come to my home to check what the underlying problems are with the IPTV. Today is the 4th day and no one has come to my home or contacted me for the issue. Your carelessness, laid back attitude and unethical practices is shameful.

  • WuntakalL
    Laxman (@WuntakalL) reported

    @LavanyaBallal @airtelindia Airtel broadband connection in Jayanagar is erratic and many times their office Don't entertain my complaint. Infact they refuse to address our problem . There was token system of our registering complaint now it is replaced.