Airtel India service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

• Internet (55%)
• Wi-fi (22%)
• Phone (10%)
• Total Blackout (9%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Kolkata, Chennai, Srinagar, Chhindwāra, Bengaluru, Pune, Guwahati, Raipur, Bhubaneshwar, New Delhi, Bhopal, Mumbai, Aurangabad, Ludhiāna, and Dehra Dūn.

City	Problem Type	Report Time
Kolkata	Internet	37 minutes ago
Chennai	Wi-fi	4 hours ago
Srinagar	Internet	4 hours ago
Chhindwāra	Wi-fi	8 hours ago
Bengaluru	Total Blackout	9 hours ago
Bengaluru	Total Blackout	11 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Corleone (@AntagonistForEV) reported 4 minutes ago

  what a pathetic airfiber service still jo resolutions no one called @airtelindia @Airtel_Presence @JioCare is much better than this atleast technician are seen visiting

• 
  Airtel Payments Bank (@airtelbank) reported 5 minutes ago

  @VishalY76310134 @airtelindia @VishalY76310134 Hi, we apologize for any inconvenience you have experienced. To ensure we address your issue promptly, please provide your registered phone number and valid transaction details through a direct message (DM). Further, for your privacy and

• 
  شاہد گلزار (@i_am_gulzarr) reported 5 minutes ago

  @Airtel_Presence @airtelindia Which creates lots of inconvenience to many users which rely on Airtel 5g services. So the effected users are requesting @Airtel_Presence to address the problem and timely solution

• 
  negi da shubham (@negidashubham) reported 6 minutes ago

  I’ve lost all trust in @ViCustomerCare A loyal overseas customer with a dead SIM, conflicting answers from customer care,Vi Store n WhatsApp, still no solution. The only options are fly to IND or transfer my no. Now I know Y people are prefer @airtelindia and @reliancejio over Vi

• 
  Anant (@AnantHari78) reported 11 minutes ago

  @AppleTV @airtelindia @Airtel_Presence In india, airtel and apple created the worst process to give apple tv for airtel customers. Verification codes cannot be sent is the error apple tv throws. Cheating customers by this collaboration

• 
  Naushad Qureshi 💙 (@Naushadqureshi0) reported 12 minutes ago

  @airtelindia @jagograhakjago @ConsumerCom Airtel Support Team, I made a recharge on the Airtel App on 05/07/2025, which unfortunately failed, but the deducted amount has not yet been refunded to my account. Although the Airtel app shows a refund processing time of 2 to 7 days,

• 
  Abid Rizvi (@abidrizvi35) reported 16 minutes ago

  Hi @Airtel_Presence,@airtelindia Earlier, I requested a downgrade to the ₹250/month plan as I was out of town. Now that I'm back, I want to switch back to my regular/high-speed plan. Despite multiple calls to customer care, the issue is still unresolved. Kindly help

• 
  Bhupendra Sahani (@BSahani84) reported 17 minutes ago

  This is completely unacceptable! A customer has paid the bill, yet the connection is suspended. @airtelindia, stop harassing customers and. Take urgent action! @Airtel_Presence @TRAI 😡 #AirtelComplaint #ConsumerRights

• 
  Amol Arunrao Moharir (@amol_moharir) reported 17 minutes ago

  @airtelindia Disgusting wi-fi service, zero response, This is not that airtel that we faith since 19 years, thinking abt say good bye to airtel

• 
  Prasanna (@terminalfix) reported 20 minutes ago

  @Airtel_Presence why are you closing tickets without our even talking to the customers? You are charging for the stupid airtel xtream play subscription despite calling and explaining to cancel. You are scamming people ! #fail @airtelindia

• 
  ansul patel (@patelansul) reported 21 minutes ago

  When there’s a monopoly, service quality suffers—and that’s exactly what’s happening with @airtelindia @Airtel_Presence. I moved from prepaid to postpaid and added my wife to the family plan. My migration was smooth, but her mobile data hasn’t worked for 7 days. Unacceptable.

• 
  🚨piyu🚨 (@piyux12) reported 22 minutes ago

  @airtelindia @Airtel_Presence Then, approximately 3 MONTHS AGO, an Airtel representative came and TOOK BACK THE ROUTER. The service has been discontinued. I do not even have Airtel’s router anymore. AND YET AIRTEL IS STILL GENERATING FULL BILLS! Now my account shows ₹2,355.93 as OVERDUE.

• 
  Navneet Prashar (@swaggyNavneet) reported 22 minutes ago

  @Airtel_Presence @airtelindia @TRAI It's been over a month and Airtel has still failed to restore 5G service despite repeated complaints. I paid ₹649 for Unlimited 5G but cannot use it at my location. Why are customers being charged for a service that isn't being provided?

• 
  Ankur Tiwari (@Being_Honest87) reported 24 minutes ago

  Dear @airtelindia, I recharged my number with the ₹1199 plan on 19 June,which includes Amazon Prime Lite. However,I hve still nt received the entitlement.Despite multiple complaints,the issue remains unresolved. SR No: CUCTO3WST20260705063850 Plz resolve this issue at d earliest

• 
  Choudhray Mohd Asif Panwar (@asifanas90) reported 26 minutes ago

  @airtelindia Update: It has now been over 12 hours. The assigned engineer says no complaint is assigned to him, and my internet is still down. This is unacceptable. Please intervene immediately.

• 
  Raghavendra Choudhary 🩺 🥼 (@RaghavendraJAT) reported 37 minutes ago

  @airtelindia I have active unlimited 5g recharge & I am in 5g location but I can't use it unlimitedly. After my 2gb data is over there is no internet in my phone. Help me

• 
  Shaily Srivastava (@themodetree) reported 40 minutes ago

  @airtelindia Internet is always down in this area sector 70 noida I am planning to switch away Worst service

• 
  𝕹𝖆𝖓𝖉𝖆𝖐𝖚𝖒𝖆𝖗 𝕾𝖚𝖗𝖚𝖑𝖎𝖓𝖆𝖙𝖍𝖆𝖓 (@NandaSuruli) reported 40 minutes ago

  @Airtel_Presence @airtelindia Can you act on this complaint 11035002241. None of them addressed as of now, when I connected with the assigned service engineer, I am getting very rude response. Is there any capable person to take action on this?

• 
  KHALNAYAK (@Bipinchaubey1) reported 42 minutes ago

  @airtelindia day 10 completed I have done service request on 3rd of July . Today 13 th of July .no service from Airtel s side .. thankyou for the great customer service services.hatsoff @airtelindia

• 
  Dr. Maulik Singh (@maulik_singh) reported 47 minutes ago

  @airtelindia Airtel k customer executive or Local vendors btate kuch h or lgate kuch h........ Complain kro to account ko suspend kr dete h....... Mann maani chal rahi hai inki

• 
  Krishna Gour (@krishna_go51264) reported 47 minutes ago

  @airtelindia @Airtel_Presence @airtelnews Thank you for your best service. After many calls, my complaint didn't solve and now I am totally unsatisfied with airtel. Finally I am disconnecting my airtel wifi and also porting all the airtel numbers. Great work TC.

• 
  EnEnAm (@ogNNM) reported 48 minutes ago

  @airtelindia When will u stop harassing me?? I disconnected my wifi - 4 months ago - u call me every week and ask me why I haven’t return the router - bro - u never send anyone to pick up. And your router is useless to me - come take it A but stop harassing me.

• 
  Anup Chandel (@AnupChandel) reported 56 minutes ago

  @airtelbank @airtelindia @RBI I added money to my Airtel Wallet trusting Airtel's services, only to find that I'm being effectively forced to open an Airtel Payments Bank Savings Account to access/use my own wallet balance—something I never wanted.

• 
  Mohana Rao Tadikonda (@mohan4help) reported 57 minutes ago

  @airtelindia I'm struggling like anything with your worst network. Raised a ticket 20 days back, till now no response. Shame on you. No signal, no internet worst service provider in India

• 
  🚨piyu🚨 (@piyux12) reported 57 minutes ago

  @airtelindia @Airtel_Presence This is absolutely unacceptable and I am exhausted from repeatedly chasing Airtel for a problem created by Airtel’s own failure to provide service and properly close the connection. Stop sending automated replies. Stop passing the complaint from one team to another.

• 
  prabhat kumar (@prabhat706) reported 58 minutes ago

  @airtelindia @Airtel_Presence @airtelindia My AirFiber relocation request has been pending because I'm being told "port not available." Almost 36 hour happend when I raise service requirements

• 
  Nayak79 (@Nnayak79) reported 60 minutes ago

  @Airtel_Presence You haven't provided any resolution. Issue is pending since over 3 months. Process my refund urgently. @airtelindia

• 
  Yash (@ycrakx) reported 1 hour ago

  @airtelindia Whats the best way to ellisit a response from the Enterprise team. I have sent numerous emails, but the respones are copy pasted templates. There is no human in the loop to understand the issue. Account Number 1028502468

• 
  شاہد گلزار (@i_am_gulzarr) reported 1 hour ago

  Dear @Airtel_Presence @airtelindia Many Airtel users in our village Dongchick chowkiyal Drass ladakh facing unable to access the 5g service despite having a 5g active plan and handset. Despite having Airtel tower still not installed the 5g network in above location.

• 
  Parimal (@tapai9593) reported 1 hour ago

  @Airtel_Presence @airtelindia @Airtel_Presence Whole day, yet no accountability from Airtel. Only false promises while the issue still persists. Should customers believe Airtel is incapable of resolving issues and only capable of increasing prices? #Airtel #CustomerServiceFail