Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (11%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Guwahati, Bengaluru, Chhindwāra, Raipur, Roorkee, Indore, Pune, Chennai, Delhi, Mumbai, Dehra Dūn, Patna, Kanpur, Chandigarh, and Pariyāpuram.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 3 hours ago |
|
Bengaluru
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 10 hours ago |
|
Raipur
|
Internet | 11 hours ago |
|
Roorkee
|
Total Blackout | 13 hours ago |
|
Chhindwāra
|
Internet | 13 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Subhash Saini (@subhashsaini999) reported@airtelindia @Airtel_Presence My Airtel broadband has been completely down since August 31st at 4 PM, and despite raising service request 11039312225, I'm getting zero resolution! This is beyond unacceptable service. Fix this immediately! It's been more than 48hrs #AirtelWrstSrv
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KANAV (@Kanav2003) reported@airtelindia I’m trying to shift my Airtel Xstream Fiber connection to my new house, but the technician says the DP is full and there are no available ports. Please look into this and provide a quick resolution. #Airtel #AirtelXstreamFiber
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Ashutosh Singh (@as8012285) reportedDear @Airtel_Presence @airtelindia, requesting your kind support regarding my broadband refund for ID: 053214286644. The router has been successfully handed over to Shadowfax (ID: R2197916190SRL).Although the connection was initially managed by someone else, I have been making-
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Mahesha Madangallu (@MMadangallu) reported@airtelindia No proper signal for Airtel AirFiber at Parkala, Udupi District, Karnataka – 576107, for more than a month. Despite repeated complaints, there has been no proper response or resolution from your office. Please address this issue urgently and restore reliable service.
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anthrax (@saiesh44) reported@airtelindia What is the issue with your app ? I am trying to renew my wifi plan, it is just not going through.
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vinay singh (@Vinltst) reported@airtelindia my sim is not working and I'm not getting any support from any of your outlets.
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Chalapathi Rao (@ChalapathiNeti) reported@airtelindia The technician came! After rigorous followup.He billed me rs.3150 for amplifier charges citing weak cable,never an issue in the last few years.Every flat in my complex has an amplifier or is it a compensation scheme for your service provider?Is it under warranty?
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Kuldeep Sharma (@KarmaSutraKS) reported@Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia
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LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported@airtelindia Final reminder to @airtelnews @Airtel_Presence: Refund my ₹500 immediately. I paid for Airtel DTH/Airtel Black connection under Request ID TTBR8U7A54 / NTBR8U7A54, but the service was never installed/activated and the order was cancelled. I have already shared proof
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bipin chaturvedi (@bipinchaturved) reportedHorrible customer support, Closing complaint Without sharing closure remark. New complaint ID-658563471. No any seniors monitoring you poor customer service @airtelindia
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rohitkumarparmar (@rohitkparmar) reportedNo mobile connectivity in Greater Kailash 2 Also erratic over the day Please help @airtelindia
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Vikash Shah (@vikash_shah) reported@airtelindia @Airtel_Presence have called multiple times to unbundle my Airtel one plan and was keep on hold for 25 minutes by your customer care. It has one horrible experience for one simple request. Account id 10101022258442. Have been following on these for 5 days now
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ASHOK (@kashok1988) reportedWhat purpose for recharge 2GB data + unlimited 5G . Now 5G not working for last one month. I want reimbursement amount. If you are chested customers. @ConsumerRightX @airtelindia
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Gaurav Kumar (@gauravkumarw44) reported@airtelindia @Airtel_Presence 12+ days and my Wi-Fi issue is still unresolved. Absolutely the worst service experience! Every time I contact customer care, I’m told to “wait 1 day” or “wait 2 days,” with no actual resolution. #pathetic #harrasment
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Akarsh (@dealsandloots) reported@airtelindia whats your customer care email id ?? Why you are charging extra amount in the name of taxes ?? I didnt subscribe or opt for additional channels But im getting text msgs as channel got activated Why u r activating new channels without my consent ???
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Akash Khajuria (@Khajuria_akash) reportedIf rescheduling were a sport, my technician would be a gold medalist. Too bad fixing WiFi isn't part of the training. @airtelindia @Airtel_Presence
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RaVichar (@raavichaar) reportedWill never again or recommend anyone for airtel Xtreme wifi. My wifi is off for more than a week there is no one in customer care or anyone to address the issue. Will have close the connection @airtelindia @Airtel_Presence
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Leo (@Bharat_To_India) reported@airtelindia @Airtel_Presence In Lucknow city your Wi-Fi is normally down for at least a week every month, please stop troubling the customers, or we would stop paying the bills with ample proof of job availability of services
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Professor (@Professor___123) reported@airtelindia my family in jammu and kashmir is not getting any internet connection please help
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Sandeep Kumar (@Sandeep_0502) reportedHello @Airtel_Presence @airtelindia Your service is extremely disappointing. I shifted from Greater Noida to Ashok Nagar and requested a connection transfer 8 days ago. Still, neither has the connection been shifted nor am I getting any proper response from customer care.
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Pritish Kumar Agarwal (@iPKAgarwal) reported@airtelindia @Airtel_Presence This complaint was raised on 11th August. Spoke to Supervisor Sahil Sharma today and apparently there is no one senior at the customer service team above him. Not sure what to do. Happy to disconnect and port out. But that’s not being allowed either. Paying charges all month.
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DDD (@4chi11es) reported@airtelindia we have not had access to Internet for the last 20+ hrs. The same thing happened last month too. This is pathetic service. I need this fixed asap I have work to do
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benjamin franklin (@reckls) reported@Airtel_Presence @airtelindia Facing frequent disconnections on Airtel Fibre for the past several days. Connection drops multiple times a day, Raised complaints via app/call but issue keeps recurring. Need a permanent resolution. #AirtelFibre #AirtelInternetDown
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Jammy Edits (@jammy_edits) reported@airtelindia @Airtel_Presence My Airtel WiFi has been down since Monday. Your team raised ticket #11039308709 and promised resolution by 01 Sep 2026, but it’s still not working on 02 Sep. Please resolve this urgently. @airtelindia #Airtel #AirtelIndia
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Akshay Sharma (@livelovenchill) reportedOld complaint: 144993628 New complaint: 658558238 How many more times do I need to complain before someone actually fixes this? @airtelindia
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Rabi Anghu (@AnghuRabi) reported@airtelindia @Airtel_Presence Kindly, check what is wrong with Airtel Network, we are without Airtel Network at least from 5-6 hours ago. Location: Kamakhyapur - Gautampur - Maitripur - Dimapur under Diyun circle - Pin - 792103.
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Vijay Shankar (@vijayshankar467) reported@airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately!
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roshan jha (@jha__roshan) reported@airtelindia Even today, nobody has shown up. How many times am I expected to reschedule my work around your service appointment? Absolutely worst service experience. #Airtel #AirtelIndia
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Vivek Vikram (@kusvii) reported@airtelindia @Airtel You have really done injustice to customer by pushing incompetent chatbots rather putting human customer care.The email I got from airtel shop again has bot responding. My phone recharge deducted money and for 3 days it's still not resolved. Can someone help.
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Sayyed Mohseen (@Sdmohseen) reported@airtelindia Because of these ongoing issues, all the other SIMs in my family have already been ported to Jio. This is the last Airtel SIM we still have. We stayed with Airtel even when Jio services were free because we trusted Airtel for better network quality. Unfortunately, 2/3