Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 18: Problems at Airtel India
Airtel India is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Phone (10%)
- Total Blackout (9%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: New Delhi, Indore, Chhindwāra, Guwahati, Delhi, Mumbai, Kanpur, East Delhi, Pune, Jaipur, Bengaluru, Nagpur, Warangal, Agra, and Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Wi-fi | 1 hour ago |
|
Indore
|
Internet | 2 hours ago |
|
Chhindwāra
|
Phone | 3 hours ago |
|
Guwahati
|
Wi-fi | 4 hours ago |
|
Delhi
|
Internet | 4 hours ago |
|
Mumbai
|
Wi-fi | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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funtaxtic (@funtaxtic_) reportedHey @airtelindia whats with your wifi ? A little rain in bangalore and your wifi comes down the hill.
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Learner🔅 (@Amjain85) reported@airtelindia @Airtel_Presence xtreme internet is dwn for 7 days, absolutely 3rd grade response 4fm local team in d area. 3hrs,5hrs,24hrs n nw 3 days, ds is d response of ur Airtel centre and cust care is agn 3rd grade lvl. Is ds kind of service n dwn tym? 7 days going to 10 days?
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sumankumar (@sumankmr) reported@Airtel_Presence @airtelindia @TRAI It's been 24 hours, and my internet speed is still not fixed. I haven't received any solution or proper support from customer care. What kind of service is this?
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Ashwinnnnneyyyyyyyyy (@Mr_Ashwin_SK) reported@IndianTechGuide Hey @airtelindia, what kind of joke is this? 🤡 You raise plan prices, call it "Unlimited 5G", and then silently slip a clause stating we can’t share it via mobile hotspot? If I pay for data, it is my data. I should be able to use it on my laptop, tablet, or phone as I see fit. Charging premium rates just to treat a basic smartphone feature like a crime is pathetic. Time to port to Jio. 👋🛑 #AirtelScam #Airtel5G #ConsumerRights
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Ganesh Ritvik (@ganeshritvik) reportedPathetic service from @airtelindia it’s been a week since I had requested IPTV and paid the amount. No one has reached out to me till now and following up with customer care past 4 days. Customer care team telling that they had escalated the issue and no one came for installation
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Thinker (@thinkersu20) reported@airtelindia @Airtel_Presence My wifi has been down since 15th july and no solution has been provided. And i am into a one airtel member with priority postpaid . This is the kind of service you are providing.3 days no wifi and i am not gonna pay my bill of 3 days.
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Sumanth (@ChillaXer_) reportedHi, I have recharge issues, you guys are pathetic and just looting money.. @Airtel_Presence @airtelindia
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Arnav (@Captain141006) reported@IndianTechGuide **** you and bye bye @airtelindia I am gonna switch to jio again, it was better
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Sandip Bhowmik (@SandipBhowmik90) reported@airtelindia In this day and age, which company sends flash messages, and what smartphone user actually needs them? There is no option to disable them in the SIM settings, and even searching online for a text-message-based solution doesn't work. Is this the reason I switched jio?
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Black Tea (@UserID25Y) reported@airtelindia what's is this please clarify, if you can't clarify this issues will go to change network
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VinJam (@Raghavanvinjam1) reported@airtelindia @Airtel_Presence it's high time you have an open transparent ticketing portal that's visible to customers. Otherwise, we keep raising issues but you don't even understand the issue. Also, few of your routers have software bugs and you act like you don't care.
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Paritosh Pandey (@Paritosh1Pandey) reported@airtelindia @Airtel_Presence When will my issue get resolvedI have still not received any details of technician visiting my place
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shashank Desai (@shashankd86) reported@Airtel_Presence Pathetic service! Airfiber issues unresolved for weeks, complaints closed without fixing. Zero accountability, zero resolution. How long will customers be ignored? #AirtelFail #Airfiber @airtelindia
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R P G (@1Unshackle1) reported@SaraswathiBL @airtelindia Did they send you the local technician's no.? Contact that guy too. @airtelindia #Airtel nowadays your complaint resolution takes so much time!
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Prof Invictus 👨🏫 (@agananth) reportedBiggest mistake I have done was taking a 1GB data loan from @airtelindia , recharged 33₹x3, and as per instructions from @Airtel_Presence recharged 22₹ but still these guys didn't recovered that 1GB data loan. Can somebody tell me how I lodge a complaint on them??
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Sabyasachi Dash (@BeingSabya) reported@Airtel_Presence @Airtel_Presence @airtelindia WTF is wrong with your So called Priority Fast Lane service? No reply or resolution since yesterday 😡
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Neeraj Rawat (@Neeraj_Rawat_) reported@airtelindia Fraud at Airtel Store in Unnao (UP East). I visited to restart my old deactivated SIM, but staff misinformed me and forced me to migrate to Postpaid and buy an extra new SIM. This is a clear violation of TRAI guidelines. Please revert my old number to Prepaid and terminate the
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Aakash Kamble (@AakashK85971160) reportedOne of worst customer service award 🥇 goes to @airtelindia I have been trying to get connected to human agent on there’s helpline number 198! From last 20 minutes I’m just listening to IVR 😡😡 yeh dabbo vo dabbo Worst service! -1 star
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singh (@SinghSukhdeep8) reported@airtelindia hello Airtel 10 day continue problem still pending WiFi internet not working I try cal custom care but only speak ivr not talk with customers executive o try chat bot but chat bot tell me problem solve within 4 hours but problem not solve so I request register complaint or call me #airtelwifi #internet
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essuraj01 (@es_suraj01) reportedOne of the worst telecom company airtel @airtelindia worst live support bad customer care services resolve my ****** problem which I am facing bcz of you.
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G D Singh (@gaurav_d_s) reported@TRAI @airtelcares @airtelindia More than 20 days since I filed the complaint. 10 days ago your social media team asked for my details I'm still waiting for my DTH set-top box to start working If you can't provide basic after-sales service, stop pretending you can #AvoidAirtel
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Lakshit Garg (@lgarg123) reported@airtelindia Really fed up with Airtel Fiber. For the past few months, there have been regular outages, often lasting 2–3 days every week. I'm paying for reliable broadband but getting constant downtime. Fix this permanently and compensate affected customers. #AirtelFiber
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Sachin shikerkar (@sachins91) reported@airtelindia Your network is down in Curti Ponda Goa area. Please do the needful ASAP.
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clippy (@mahima13patel) reportedI am trying to find an option that let's me cancel my airtel wifi connection but I cannot find it in the airtel thanks app. @Airtel_Presence @airtelindia Please help me navigate to the cancel option.
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IndusInd Bank (@MyIndusIndBank) reported@arunkaw @airtelindia @JioCare Dear Customer, IndusInd Bank will NEVER ASK for your Credit Card CVV, PIN, OTP or Internet Password to offer Lucrative Deals, redeem Reward Points, Gifts, Vouchers, etc. NEVER share such information with anyone over unsolicited Calls, SMS, Email, Links or IVR, even if (1/2)
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Mukul Singh (@bohramukul37) reported@airtelindia very poor network quality and i call customer care there will nothing solution and every time doyour phone in airplane mode
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Prof. Dr Sushil Dubey (@drdubeysushil) reported@airtelindia @Airtel_Presence My Airtel Xstream Fiber shifting request was raised on 08 July 2026. Despite multiple calls and repeated 24-hour assurances from customer care and supervisors, there is still no resolution. Disappointed by the lack of accountability.
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கெளதம் (@Gowthamplb619) reported@FibreAirtel @airtelindia @Airtel_Services Hi Team, I have raised concern stating Internet connectivity issue for more than 15days now after multiple calls and mails still not resolved,Even my request closed without my concern Request No-11035353913
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muhammad talha (@iamtalha16) reported@airtelindia having Internet issue from last 5 days still not resolved kindly put my complaint on priority and resolve the issue ASAP Service Request no. 11035245270 Customer name - Nikhat Irfan Customer ID -0522 25954127 Reg no. 8173862333
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Nishant (@Nishant_rawat01) reported@airtelindia you are one of the worst when it comes to provide resolutions. I’ve raised my DTH complaint on Sunday 12th July and today is 17th and yet there’s no visit from your executive yet. What’s the point of taking the Airtel BLACK services when you cannot solve the problem?