Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 23: Problems at Airtel India
Airtel India is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (24%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Mumbai, Chhindwāra, Delhi, Shillong, Rohtak, Bengaluru, East Delhi, Ahmedabad, Chennai, Hyderabad, Noida, Pune, Bhopal, Indore, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 11 minutes ago |
|
Chhindwāra
|
Total Blackout | 23 minutes ago |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Delhi
|
Internet | 1 hour ago |
|
Shillong
|
Internet | 2 hours ago |
|
Rohtak
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Siva S K (@thesivask) reportedCustomers expect basic communication and accountability during service requests. This experience has been extremely disappointing. @Airtel_Presence @airtelindia @TRAI #Airtel #AirtelBroadband #CustomerService
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Dipesh Sultania 🇮🇳 (@CapriDeep) reported@desimojito Not only this despite being on an UL 5G plan my data got over while dl a sw update and @airtelindia didn't even bothered to respond to complaint. I had to recharge my other number for data that day as i was on the move most part of the day
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Ashwin (@ashwinniwhsa) reportedAnybody else think the @airtelindia Wi-Fi service has seriously deteriorated in last few months? Planning to switch to JIO. How’re the reviews for JIO Home?
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Prabhat Kumar (@Prabhat77777) reported@airtelindia Worst Customer support experience ever. When I call customer support, they call me you are my priority postpaid customer and promise me to get resolution fast. They gave me 21st may time to resolve your issue but no resolution yet, even no calls or msg. received yet.
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Rajendiran P (@rajendiranqa) reported@airtelindia @airtelindia @Airtel_Presence Extremely disappointed with Airtel broadband service. My Wi-Fi shifting request (04424861980_WIFI) was promised to be resolved by 20 May, 08:30 PM, but it is still pending and showing “in-progress” with no proper support update. Request
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PanthM (@PM_vergo) reported@airtelnews @Airtel_Presence @airtelindia but what about service resolutions? Your support team is making me go mad since last 5 hours. My service is not working. I am on the verge of porting it if I won’t get my solution in the next hour.
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fearless user 👋 (@fearlessuser45) reported@airtelbank @airtelindia **** you airtel, your team has said your issue will be fixed after 21 may , but still I am not able to receive money in to airtel bank even on @airtel upi handle
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Manchit Malik (@ManchitMalik) reportedHey @Airtel_Presence @airtelindia, your local guy Vikas promised a resolution but is now ghosting my calls. Meanwhile, I can't even raise a ticket online because of an "area issue" error. It's been a full day of zero internet during WFH. Need this escalated NOW.
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Ravi Sharma (@RaviSha44592152) reported@Airtel_Presence @airtelindia An Airtel customer support representative informed me that I only needed to pay Rs. 570 out of the total outstanding amount of around Rs. 1001, and the remaining amount would be waived off. Based on this assurance, I paid Rs. 570.
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Suresh (@Suresht2u) reportedWorst svc by @JioCare at Yercaud. Poor net loading all day, can't use WA. Thought only me but affects all. Try @airtelindia for better signal & net at @yercaud.
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Chetan Gulhane (@Chetan67994137) reported@airtelindia Internet down, static IP issue unresolved, engineer not responding, and zero updates from your team. If I don’t get a call by 11 AM today, I’m disconnecting Airtel Black and moving to another provider. Enough of this negligence.
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Praveen Bhajanka (@Pbhajanka) reportedBeing an airtel prepaid user, for the first time, today, I experienced slow internet speeds on a full 5G network. Bad days are coming for @airtelindia prepaid users #airtel #prepaid
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Aditi Sharma (@aditisharmxa23) reportedPaying for OTT benefits but unable to access OTT apps on TV for 4 days. Multiple calls, zero resolution. Even after repeated requests, Airtel refuses to send a person from there end. Worst customer support experience. Please resolve it ASAP! @airtelindia @Airtel_Presence
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premothi (@premothi) reported@Airtel_Presence @airtelindia a simple query...how to pause my subscription for 3 months. Not able to reach s human call centre executive. Stupid automation is not resolving my query and you are not bothered
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manish (@manish_ideal) reported@airtelindia my mobile number due to network issue is not working from last 15 days or so properly no initiative is taken even after repeated complaint and they also get closed without my concern 9235500000
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Vivek R (@iVivekrawat) reported@Airtel_Presence Called 121 multiple times, got 2 escalation calls & 4 IPTV team calls—still no resolution. Promised fix within 24 hrs, nothing happened. Ordered Mesh on 15 May, still not received. Extremely poor service.@airtelindia @airtelnews
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Ananya Chopra (@Ananya1669) reported@airtelindia @Airtel_Presence WiFi down — your technician installed a short wire last visit & it’s now snapped. Poor workmanship on your end. App bot is also unresponsive. Please send someone ASAP! #AirtelFiber
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Adarsh (@Adarsh3731291) reported@deepdownanlyz @airtelindia There postpaid service is hell , they don't even able to provide consistent ping during gaming at all , worst services ever by airtel
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Satya G (@gopajyosyula) reported@airtelindia are you alive or dead , why are you stealing customer property. @trai why are you silent it's really painful that @TRAI becoming dumb
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Asim Dinda (@DindaAsim) reportedTotal failure from @airtelindia fiber in Wagholi, Pune. Down since 3:30 PM, ruining work for the whole society. Missed the 10 PM ETA, and it’s past 11 PM. Only getting vague "need more time" texts with no real explanation or restoration time. Fix this @Airtel_Presence #AirtelDown
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Rohiit Nirwan (@RohiitNirwan) reported@Lawyer_Kalpana @JioCare At least Jio customer care options have an option to open ticket. And even if they make you wait 10-15 days they will come. @airtelindia guys have hidden that option behind AI. I can't even request for a Router change! Why India does not have a proper global reliable ISP!
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Santhosh Sreenivasan (@Twits4mSantu) reportedAirtel WiFi not working in Malleshwaram Bangalore for almost 6-7 hrs. And there resolution till now @airtelindia @services30691
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K Swapnil (@KSwapnil_) reported@saybwala @Airtel_Presence @airtelindia wtf are they upto anyway ? 🫠
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Kamalakar Satapathi (@sgvkamalakar) reported@airtelindia @Airtel_Presence @Airtel_Presence what's your thoughts on charging for entire month when the service is not up for entire days..
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Bhupendra Tagore (@TagoreBhupendr2) reportedVery disappointed with Airtel WiFi service. Internet is not working properly and there is no proper customer support contact available. Facing continuous connectivity issues. Expected much better service from Airtel. Please resolve this ASAP. @airtelindia @airtelindia
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Nayak79 (@Nnayak79) reportedAll details have already been shared on 21 May. Please check your DMs before asking the customer to action anything. All actions are pending with Airtel support team @airtelindia
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Ravi Sharma (@RaviSha44592152) reported@Airtel_Presence @airtelindia I would like to know where my fault is in this situation. I followed the instructions given by Airtel support at every step, but I am still facing billing and service issues. Kindly resolve this matter as soon as possible.
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Surendra Pratap Yadav (@_SurendraP) reported@airtelindia @Airtel_Presence I requested disconnection and you asked for the final payment, which I complied with. Why are you still billing me from 9th March onwards? This is sheer harassment. You are not getting a single penny from me. **** off you mother ******.
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VikRamification (@VikramPoonja) reportedWtf @Airtel_Presence @airtelindia ??? Another ticket closed without moving your ***. How many tickets closed in last 1.5 years like this??? You pathetic losers!!
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Kamalakar Satapathi (@sgvkamalakar) reported@airtelindia @Airtel_Presence Too worst customer support.. 😤 f***k airtel .. I am not paying single rupee for such awful customer support. No required action taken on my complaint..too worst.. you are a worst broadband service, and i will raise a complaint in consumer court. @Airtel_Presence