Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 12: Problems at Airtel India
Airtel India is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (56%)
- Wi-fi (21%)
- Phone (10%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chennai, Guwahati, Delhi, Kallakkurichchi, Kolkata, Bengaluru, Murbād, Hyderabad, Nagpur, Pune, Mumbai, Tanuku, Chhindwāra, New Delhi, and Mohali.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Wi-fi | 2 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
|
Delhi
|
Internet | 10 hours ago |
|
Kallakkurichchi
|
Internet | 10 hours ago |
|
Kolkata
|
Total Blackout | 12 hours ago |
|
Bengaluru
|
Wi-fi | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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avijitnayak (@avijit52320764) reported@airtelindia Very pathetic service. Unable to provide installation services, taking money in advance. Your support executives are unprofessional. Don't forget other service providers are still alive.#ConsumerRights
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Nagashreyas S P 🇮🇳 (@shreyassp) reported@airtelindia I want to cancel my perplexity pro subscription which I redeemed last year, but I have forgot which email id I have used, can you help?
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Ankush Sharma (@_sharma_ankush) reported@airtelindia @DoT_India Applied for a new Airtel Wi-Fi connection (Request ID: 025133713968), submitted documents, and completed payment. Later, the installation engineer informed me that service is unavailable in my area. Despite multiple follow-ups, I have received no response or update from Airtel
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Ankush Sharma (@_sharma_ankush) reported@airtelindia Applied for a new Airtel Wi-Fi connection (Request ID: 025133713968), submitted documents, and completed payment. Later, the installation engineer informed me that service is unavailable in my area. Despite multiple follow-ups, I have received no response or update from Airtel
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🇮🇳🕉️ সঞ্জয় पाण्डेय (अपने माँ पिता का परिवार ) (@rudeindian) reported@excitel_rocks no you do not rock in service you rock in frauding customers. I have sent an email for disconnection of my service so that I an go to @airtelindia as ISP. Every saturday on a time it goes off and I raise a tkt where you say in 4 hours it will be done. YOU LIE.
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HariKrishna (@haridevman) reported@airtelindia @Airtel_Presence Reactivated my broadband on your rep's phone confirmation of Rs.1300/month, but got billed Rs.570 + Rs.1645 instead. Raised complaints via email 3 days ago — emails not going through/delayed, not my fault. Already disconnected & kept hardware ready for pickup. Need this fixed — refund + account closure confirmed in writing. Don't mislead customers and make false promises to sell your services. A/C 10101033112402 (AirtelOne) Timeline: - Apr 28, 2026: Raised disconnection request, paid in full. - Rep assured no billing while inactive, reactivate anytime. - Jun 3, 2026: Called to reactivate. First quoted Rs.1645 (vs my original Rs.1300 plan), I declined and asked for permanent disconnection. - Rep called back and confirmed reactivation at Rs.1300. I agreed based on this. - Instead I was billed ~Rs.570 within 10 days, then another Rs.1645. - Emails sent 3 days ago about this are not going through/delayed. - Service already disconnected on my end 3 days ago. Hardware ready for pickup.
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She_Got_No_Chill (@__Low_profile_) reported@airtelindia @Airtel_Presence @airtelbank unable to make payment for airfel wifi on Airtel app. Have contacted multiple times regarding this to the customer care. Not getting any satisfying response. They said they gonna contact me today, but no one reached out..
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LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported@airtelindia Subject: Complaint for very low internet speed on 40 Mbps plan I have an Airtel Xstream Fiber 40 Mbps plan, but I am repeatedly getting very poor internet speed. At the time of testing, my download speed was only 2.14 Mbps, which is far below the promised speed.
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Bhavin Rathod (@BhavinRathodT) reported@Ravisutanjani What is this new low by @airtelindia ? First, they gave free plans of Perplexity Pro nobody asked for. Then they discontinued (paused) without any intimation. And now asking to cancel services from our end which they didn’t actually provide.
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Aravinth AVR (@AravinthAvr) reported@Airtel_Presence @airtelindia No Airtel WiFi connection has been installed in my home. However bill is generating continue. WiFi ID / Service ID: 04314050017 Kindly process the disconnection request at the earliest and confirm the same through mail or sms
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Dr. Puneet Mishra (@puneetpost) reported@airtelCOMPLAIN @airtelindia @airtelindia issue wid AirFibre 052222214381 since 2 wks. WiFi is off at least 10-12 times a day for hours, and speed is less then 2 mbps. Previously raised reqs, closed without resolution (current ID: 11034919551),please proceed with disconnection
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Chiru (@_chiru_07) reported@airtelindia @Airtel_Presence I have installed wifi for 40 mbps in home but it's speed was only 5mbps when iam trying to connect to customer care they have hold my and transfer to another person and the person tell to wait anyone the waiting time it's 35 min and call cut automat.
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Make India Proud God Bless india (@naruto_kumari) reportedHi @airtelindia how can I cancel my @perplexity_ai subscription which I claimed from Airtel thanks app. #airtel @Airtel_Presence
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Amit Yadav (@amityadav1985) reported@airtelindia I have ported out my number from @reliancejio due poor network, but I am facing frequent call issues such as mute, call disconnect automatically, wrong announcements…etc since I ported out to Airtel.
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Caustic News (@CausticNews) reported@airtelindia @Airtel_Presence , this indifferent approach to customer complaints would be the beginning of the end of your hegemony! Hello @TheSunilMittal , your customer care is non-existent! The sorry messages they crank out are meaningless!
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Nitesh Jha (@Nkjhabgs) reported@rahulraj7412 @airtelindia I have been facing the same problem for the past two days as well. @airtelindia isn't helping me at all. I purchased a 56-day recharge plan four days ago. It seems like my money has gone to waste.
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Sushil Jaiswal (@jsusheel) reported@Airtel_Presence @airtelindia @Airtel What happened airtel still no internet till 5th days.. how many days you require to fix. Only putting money on advertisement no ground team to work.
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Mubashir Buch (@mubzii) reportedIn this period of 5G @airtelindia @Airtel_Presence you are not able to restore my broadband connections from last 3 days. And when you fail to deliver what you promise you no longer are needed.
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Abhishek Gupta (@AbhishekguptaEr) reported@Airtel_Presence Issue is still not resolved @airtelindia
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Vivek Panwar (Tech Dekhoji ❤️ Media) (@TechDekhoji) reported@SheriyarShaikh5 @airtelindia Actually Airtel isnt bad. Its just that at my office, Airtel is worst. Even Jio isnt perfect. Only VI works flawlessly. All staff shifted to Vi. So finally me too..
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7! (@MilknLasers) reported@airtelindia I pay ₹824/month for postpaid and get under 4 Mbps on the same bed a prepaid SIM works fine. Your bot keeps texting generic excuses. DO NOT text me. Call me immediately to fix this or give me my port code. (Number shared in DM)
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Nitesh Yadav (@Niteshyadav2003) reported@Airtel_Presence @airtelindia @airtelbank Hi Team, I have an active 5G unlimited recharge but I am unable to use 5G services on my phone. Only 4G is working and my 4G data is getting deducted. I have been facing this issue for the last 3 days. Location: Surajpur, Greater Noida
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Ashok Shukla🇮🇳 (@ashokshuklaIND) reportedWe want discontinue my all airtel services. All time false commitment airtel help center. Very poor service by your team. Please discontinue my all airtel services. I want to shift other better network. Regards Ashok Kumar Shukla Mob. 9810789868 @airtelindia
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Vivek Panwar (Tech Dekhoji ❤️ Media) (@TechDekhoji) reported@Gauravtechwala @airtelindia Yes, seems like have to carry 2 sim. Bcoz i cant compromise network issue in my office
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Kunal Raj (@KunalRa89424441) reported@airtelnews @Airtel_Presence @airtelindia Airtel Airfiber service is so poor that I have visited for the last 4 days and am not getting any service, due to this I disconnected my Airtel Airfiber and broke it. Airtelairfiber no 0625428370115
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adixtya (@AdityaP58498490) reported@airtelindia @Airtel_Presence what are you guys doing neither is your customer support team contacting me nor is the wifi being installed i have been tired of reaching out to you now i need a solution Asap
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Rohit (@TheRS_02) reported@Airtel_Presence @airtelindia My Airtel Xstream Fiber has been down since the morning of 10 July 2026. I've called customer care twice with no support, the Airtel Thanks app won't let me register a service request, service is extremely poor and unacceptable.
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Tuhin Manna (@TuhinManna8999) reported@airtelindia @Airtel_Presence qq:with an active International roaming pack, can a user make calls while roaming from one foreign country to another? Right now calls to China don’t connect from USA. Also, will calling work once the customer lands in China? Please advice.
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Shavi Suri (@Shavi_Suri) reported@airtelindia @airtelindia any help?
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Kapil Nayak (@KapilNa86946976) reported@airtelindia @airtelnews @TRAI Airtel not again. Fir net 2 din se band or customer care executive bol rha h problem 10 july ko 7:30 pm pr resolve ho chuka h. But hum customer k yha net nhi aaya . Kon mislead kr rha h yha executive ya ground airtel team. #wakeupairtel