Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 28: Problems at Airtel India
Airtel India is having issues since 08:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (26%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Cochin, New Delhi, Delhi, Bengaluru, Vijayapuri, Madurai, Gurgaon, Jodhpur, Meerut, Kolkata, Jaipur, Indore, Guwahati, Chhindwāra, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Cochin
|
Wi-fi | 1 hour ago |
|
New Delhi
|
Internet | 1 hour ago |
|
Delhi
|
Internet | 1 hour ago |
|
Vijayapuri
|
Internet | 1 hour ago |
|
Madurai
|
Internet | 4 hours ago |
|
Gurgaon
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Armed Soul (@naybor_hindu) reportedJust 24 hrs passed. Take your time @airtelindia. I have lot of times. Just informing you that No bill payments till my issue is not resolved. NO BILL PAYMENT
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nani gogula (@nanigogula) reported@airtelindia Can you fix the issue for HPCL gas cylinder booking on Airtel app. I am not able to book as it says biller is facing technical issues. However I don't see any issue with other platforms.
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satyam narsingi (@NarsingiSa85534) reported@airtelindia @Airtel_Presence Pathetic service! Paid ₹3600 for new Airtel DTH on April 18 (Req ID: A09YE5K542R) but still NO installation after 10 days. Customer care keeps “escalating” with no action. Technician not responding at all. Is this how you treat new customers?
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Unwanted Newz (@JorwalRiya54356) reported@Airtel_Presence @Airtel_Presence @airtelindia Despite multiple follow-ups, my issue is still unresolved. This recurring problem is affecting usage. I will now proceed with porting out to another network if not resolved immediately.
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Sonu Bhati (@sonubhati7000) reported@airtelindia @Airtel_Presence It’s been 5+ days and my Airtel Black bundling request is still stuck with “Order Delay” and “in-progress” status. My airtel number is yet to be bundled with my landline, and multiple/duplicate requests have been created without any resolution.
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Anish (@anish_r_nath) reported@Airtelcare_Up @airtelindia bills are regular even but forget about internet access. Pathetic service
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ARAVIND LINGUBARI (@ALingubari) reported@airtelindia Recharge prices keep increasing, but affordable voice-only plans are disappearing. Not every customer needs expensive daily data packs. Why are low-usage users being ignored? Bring back budget recharge plans immediately. #Airtel #Rechargeplans #affordableplans
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Preethi Sridharan (@SuchAFellow) reported@airtelindia meh. New Internet connection within 2 days disconnected twice for multiple hrs. And your customer service is Meh. The Inapp options to debug are worse and response is too delayed. @Airtel_Presence
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Lakshya💻 (@lakshya15072491) reported@goddess_Gia90 @airtelindia @reliancejio Use act fibernet I had same issue customer support is useless even u will call also they don’t pick the calls Same condition with jio fibre !
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suprateek (@suprateek13) reported@JioCare Tried relocating my Jio connection with order id LR00001D3UQR and wow… what a mess. Customer support is basically nonexistent, no updates, no timelines. Officially out of patience. Switching to @airtelindia or @ACTFibernet and closing this connection.
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Rashid Iqubal (@iqubalofficial0) reported@Airtel_Presence No response till now Kindly resolve my Problem @airtelindia
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Rahil Anwar (@RahilAnwar786) reported@Airtel_Presence @airtelindia My internet is COMPLETELY DOWN (6299127609). Raised complaint, but resolution date is 13-May-2026. This is unacceptable! Need urgent fix. Request ID: C4GSP3DEL20260428815098 #AirtelDown #AirtelService #BadNetwork
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Unwanted Newz (@JorwalRiya54356) reported@Airtel_Presence @Airtel_Presence @airtelindia Despite multiple follow-ups, my issue is still unresolved. This recurring problem is affecting usage. I will now proceed with porting out to another network if not resolved immediately.
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Tannu (@ptannu84) reported@airtelindia @Airtel_Presence Hi - I’ve airtel Xsafe subscription have raised a request (SR No. 1-1XEGXLES) on 22nd of April to rest the cameras and there was TAT of 24-48 hours. I keep calling xsafe customer care but everyday I’m getting no +ve response. Please help!
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Lalit Sharma (@LalitSh15) reported@airtelindia You are the worst network and service i have ever tried,there is no way to contact you or register the complaint your store person says we can't do any Now you tell me if you have any option to listen to my complaint then revert on this otherwise i will change sim
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Dishant (@_Mithical_) reported@Airtel_Presence "ID 31-1000013314626 is showing a resolution date of 10th May. This is UNACCEPTABLE for a 5G+ Premium service. Also, my fresh complaint from 27th April is missing from the portal. Are you merging tickets to hide your failure? 12 days to fix a speed issue is a joke. @airtelindia
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Bipin (@Bipin_Kumar_396) reportedAirtel is doing fraud with users , network shows 5G but still it consumes daily data ,even I recharge 5g unlimited pack. @airtelindia
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Zaza⁷ARIRANG🪭 (@pjiminluvr_) reportedTheir customer service is very bad btw @airtelindia i tried to complain about this every where finally i complained with @Airtel_Presence after that it got solved. Now the new issue is that , today suddenly my internet got drained even though I didn’t use much today. At 4 pm 50%
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souvik@optimist (@souvik_optimist) reportedThis ****** abhorrent company @airtelindia despite my complaint did nothing. Their predatory behaviour of duping helpless users into postpaid scheme must be stopped. I’d like to draw @TRAI ‘s attention in this matter
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Wonderer (@MadhavSJadon) reportedHey @airtelindia You’re services are pathetic. You’re employee don’t even answer my calls now. your customer care number is not available for managing my problem . They’ll call only if you are disconnecting the connection otherwise not bothered at all.
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Shubham (@mr_shubhuu) reportedHello @airtelindia why your network is soo ****** up at my location since last 3 days ? I am unable to use data !! Pathetic scenes !!!
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Abhishek Gavhane (@abhi___2151) reportedi buy New sim ₹349 unlimited 5G but data ends at 2GB even on 5G+. Misleading service. Fix this or I escalate #airtel @airtelindia @Airtel_Presence Promised unlimited 5G in my area. Using 5G+ but 2GB deducted. This is false commitment. Resolve ASAP #scam #unlimited
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ஆதன் (@Aadhan0) reported@get2karthik @airtelindia Went thru this ****, 12 yrs back. Refund processing will take 45 days, without interest. Sales team processes payment without checking feasibility, just to meet monthly targets. Airtel doesn't bother to keep it in check.
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RATNA SINGH (@singh_ratna) reportedCount the days of outage and don't Pay ..these guys are shameless actually @Airtel_Presence @airtelindia
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Gautam (@gjan2890) reported@airtelindia @Airtel_Presence @TRAI # Any responsible person who deal this issue, respond it. Because Airtel care are not responding and not ready to resolve the issues. Totally dearth in service.
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Aman Agarwalla (@1992Agar) reportedWhat is the use of 4G/5G, if we recharge for unlimited 5G and don't get it. And when it switches back to 4G, it's even worse than what 3G was a few years back. @airtelindia , been your customer for a few, but very dissatisfied.
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bhupendra negi (@bhupendra1011) reported@airtelindia @Airtel_Presence My WiFi has not been working for the past 4 days. Service request no. 10918557510 has been assigned to multiple engineers, but none of them are responding . Customer care has also been unresponsive. kindly assist . @Airtel_Presence
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Abhishek Gavhane (@abhi___2151) reported@Airtel_Presence new sim ₹349 unlimited 5G but data ends at 2GB even on 5G+. Misleading service. Fix this or I escalate to #airtel @airtelindia @Airtel_Presence Promised unlimited 5G in my area. Using 5G+ but 2GB deducted. This is false commitment. Resolve ASAP. #scam
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Zaza⁷ARIRANG🪭 (@pjiminluvr_) reported@airtelindia @Airtel_Presence I complained about it to my friend and got to know that even her mother faced same issue. The thing is both out recharge was coming to an end like my pack was expiring day after tomorrow. So nearing the end they drain out our data @airtelindia what a f’ed up way is this.haveshame
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Mohammed (@Mohamme59301871) reported@airtelindia Hello fraud company👋 I have registered a complaint regarding server issue. You guys didn’t resolve the issue what Step I should take now Can you please tell me that? Or I should take to the consumer court.