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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 23: Problems at Airtel India

Airtel India is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Mumbai, Vapi, Silvassa, Bengaluru, Sūrat, Ahmedabad, Vasco da Gama, Hyderabad, Pune, Lucknow, Chhindwāra, New Delhi, Chās, Durgapur, and Guwahati.

CityProblem TypeReport Time
Bhopal Wi-fi 2 minutes ago
Mumbai Internet 8 minutes ago
Vapi Internet 14 minutes ago
Silvassa Phone 18 minutes ago
Bengaluru Internet 25 minutes ago
Sūrat Internet 27 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • JoshiRajeshG999
    Rajesh Joshi (@JoshiRajeshG999) reported

    Are there no customer support executive to talk to customer in your support system? Automated IVR and Chatbot hardly help !!! increasing frustration of already aggrieved customer. @airtelindia

  • SagnikDhar1
    Sagnik Dhar (@SagnikDhar1) reported

    Returned my @airtelindia WiFi & DTH equipment on June 11. Still got billed for unused service. The recovery calls were so non-stop that I had to pay just to get peace of mind. Now that you took my money, PROCESS MY REFUND IMMEDIATELY @Airtel_Presence!

  • RehanSanadi
    Rehan Sanadi (@RehanSanadi) reported

    @Airtel_Presence @airtelindia its been more than 12 hours no network at my place still and no support person has reached out is this how you treat your customers?

  • sharmajatinder8
    jatinder sharma (@sharmajatinder8) reported

    @Airtel_Presence @airtelindia Raised complaint SR-11035906911 on 22 July for a WiFi issue. No resolution till date, but the ticket is repeatedly closed without action. This is sheer negligence and unacceptable customer service. #AirtelFails

  • U7KAR5H
    Utkarsh Bhargava (@U7KAR5H) reported

    @airtelindia it's been 3 days my broadband connection is not working, and with your Airtel Thanks app you folks are making sure that customer can't file a complaint. Better I switch my broadband connection and postpaid connection to some other isp.

  • ChinmoyMondal32
    Chinmoy Mondal (@ChinmoyMondal32) reported

    @airtelindia Hi Team, I am facing extremely slow internet speed on my Airtel mobile number 8514862011 despite having an active data pack and good network signal. Browsing, streaming, and app usage are very slow. Kindly check and resolve the network issue at the earliest.Thank you

  • Vicky_furious
    Techno & Trader (@Vicky_furious) reported

    @Airtel_Presence Still no update even after sending dm. @airtelindia pathetic service.

  • neeeelpatel
    Neel patel (@neeeelpatel) reported

    @airtelindia @Airtel_Presence, it’s been hours since the network in Vapi has been disconnected in such times of distress connectivity is essential and we request you to look into this on priority. People are stuck in floods and unable to reach out for help. The situation is scary

  • Manu03272115
    Manu Sharma (@Manu03272115) reported

    Hey @airtelindia what's wrog with your service. Everyday I am getting texts like 5G is live in your area but I am not even able to use 4G. Do what u preach and improve your service.

  • viyantamilmedia
    Viyan tamil (@viyantamilmedia) reported

    Dear @airtelindia , I'm extremely disappointed with the support I've received regarding a Static IP request for my Airtel Broadband. Your customer care confirmed that an engineer would configure it. Since then, I've been sent from one person to another without any resolution.

  • Mr_Kotian
    K Ganesh (@Mr_Kotian) reported

    @Airtel_Presence @airtelindia why so many downtime for wifi.. bill we have to pay full but half the month internet is down. What's the use??

  • mathias_213
    Miller (@mathias_213) reported

    Due to flash floods whole airtel network is down in Vapi gujarat pincode -396191 for past 6 hours, pls @airtelindia @Airtel_Presence , pls help. @collectorvalsad

  • bksatpathy
    BK Satpathy (@bksatpathy) reported

    @airtelindia What’s even more disappointing is that every complaint ticket I raise is automatically closed without my consent and without any resolution. I have tried every possible support channel customer care, email, dm and still there has been no genuine resolution.

  • vastimal
    Vastimal Chowdhary (@vastimal) reported

    @airtelindia There is no option for customers to talk to the operator on the toll free number of this company. This is a big fraud with the customers. Be careful of such a bad company.

  • shbarbhuiya4S
    Saddam Barbhuiya (@shbarbhuiya4S) reported

    @airtelindia moron return my money or give me 5g service thifes scammers scamming common man by giving 2g and asking 5g money

  • shubhagya_k
    K S Shubhagyadhan (@shubhagya_k) reported

    @airtelindia , now this is too much. Got rid of no network or low network nonsense. Either improve your network quality or else we will go with alternatives.

  • SRKsChikitha
    Chikitha (@SRKsChikitha) reported

    @Airtel_Presence @airtelindia if you people don’t have modems and engineers then shut down the service 😡 why wasting our time just to follow up each and every day from months. If you can’t resolve the issue, I will go with other networks available. Can’t take it anymore 🥵

  • 7shaban_
    MKJW❤️ (@7shaban_) reported

    Wht is this behaviour airtel @airtelindia can u plz arrange a absolute solution for my query or arrange a call with your knowledgeable person...i had called your number and every time they saying to do such useless thing that doesn't workk....either solve or port my no.6206133882

  • ManishSaini_X
    Manish Saini (@ManishSaini_X) reported

    2. I am facing issues in incoming and outgoing calls. My @airtelindia SIM is connected to the network and the internet is working but when someone is calling at my number it's showing either switched off or nothing. When I am calling someone, it's not getting connected.

  • NikhileshNikky
    Nikhilesh Nikky (@NikhileshNikky) reported

    I will definitely PORT to JiO if you don’t resolve this issue throughout! This is my strict warning from a loyal customer since 2015! @airtelindia @Airtel_Presence @airtelnews

  • mathias_213
    Miller (@mathias_213) reported

    @Airtel_Presence Hi @airtelindia @Airtel_Presence even after my complain its been more than 10 hours there is no network for the whole district , thousands of people are affected .pincode(396191)

  • Vikram4290
    Vikram Bakshi (@Vikram4290) reported

    @airtelindia @Airtel_Presence @Airtel_Presence No Tele support, no chat support. Reaching to your so called customer care is luck.

  • awaze_pasha
    Awaze pasha (@awaze_pasha) reported

    @airtelindia I need my brother number to be converted to prepaid and the benefits should be retrieved. I will escalate this issue to consumer forum if my issue is not resolved.

  • SRKsChikitha
    Chikitha (@SRKsChikitha) reported

    @Airtel_Presence @airtelindia it’s been 120 days since I requested to change the modem due to problem which was approved and got 40 engineer visits schedule messages till now, but no one visited yet. Each time they postpone and closed saying resolved. Are you fooling us 😡😡😡

  • GokhareVijay
    VIJAY GOKHARE (@GokhareVijay) reported

    @airtelindia arrange a technician visit. Account No -20036943562 Landline No: 02228467224 Registered Mobile: 9096490271 Expecting resolution within 24 hours or I will file a complaint with TRAI/consumer forum.”

  • VikasVa45947033
    Vikas Vashishth ( हिन्दु) (@VikasVa45947033) reported

    Hi @Airtel_Presence @airtelindia, I want to get a new Airtel Wi-Fi installed at home, but I was told that the area is non-feasible/out of range. Could you please check feasibility again or let me know when your fiber network will be expanded in my location? Thanks.

  • im_singhvikash
    Vikash singh (@im_singhvikash) reported

    This is complete negligence and a waste of my time. If you cannot provide the service I’m paying for, disconnect my connection immediately. I would rather switch to a provider that actually values its customers than continue dealing with your incompetent support. @airtelindia

  • Anbu3006
    Anbu (@Anbu3006) reported

    @Airtel_Presence One whole day, still not resolved , and no ones is taking responsibility to atleast let us know whats happening and what will be the ETA . That’s how you care ? @Airtel_Presence @airtelindia Poor network. #Airtelfailed

  • hrdkpnchl3
    Hardik 🇮🇳 (@hrdkpnchl3) reported

    @AirtelIndia, It has been 2 days since I raised my complaint, and I still haven't received any proper update or resolution. This is truly disappointing customer service. I strongly advise everyone to think twice before choosing Airtel. If after-sales support is important to you

  • ManishSaini_X
    Manish Saini (@ManishSaini_X) reported

    I am unable to make or receive any calls since I ported my number to @airtelindia . My device supports VoLTE, but VoLTE is not provisioned from the backend. They have restricted the SIM to only connect to 4G network in smartphones, they don't enable VOLTE @TRAI @airtelnews