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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bhavnagar, Cochin, Chhindwāra, Kanpur, Ahmedabad, Bengaluru, Mumbai, Kolkata, New Delhi, Chennai, Guwahati, Pune, Nellore, Patna, and Dehra Dūn.

CityProblem TypeReport Time
Bhavnagar Internet 1 hour ago
Cochin Total Blackout 2 hours ago
Chhindwāra Internet 2 hours ago
Kanpur Internet 2 hours ago
Ahmedabad Internet 3 hours ago
Bengaluru Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Sanjeevronak
    Sanjeev Sharma (@Sanjeevronak) reported

    Airtel Broadband( payment done online but not updated yet. Service is affected since 17 Aug26. Sent email but no reply. Account No: 02217644740, Transaction REF NO: 622907301640 Please help @Airtel_Presence @airtelindia

  • SaffronChargers
    Saffron Chargers (@SaffronChargers) reported

    I shifted to a new house and requested Airtel to relocate my WiFi connection. Instead, Airtel is telling me to remove the router myself and bring it to them - even though it is installed at a considerable height. I’m currently out of the city and only my mother is at home. I’m not a technician. How am I supposed to safely remove it? And when I asked Airtel to send their team, their response was: “We won’t do it. You can cancel the connection.” Here’s the shocking part: when I got the connection, Airtel told me that shifting the connection would be THEIR responsibility. Promise the service while taking the customer, then refuse to provide it when the customer actually needs it. This is what Airtel customer service has come down to. @airtelindia - is this your idea of customer service?

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia Because of these ongoing issues, all the other SIMs in my family have already been ported to Jio. This is the last Airtel SIM we still have. We stayed with Airtel even when Jio services were free because we trusted Airtel for better network quality. Unfortunately, 2/N

  • gauravkumarw44
    Gaurav Kumar (@gauravkumarw44) reported

    @airtelindia @Airtel_Presence To update 9+ days still issue is not resolved .Pathetic airtel #fraud #patheticservice

  • zubair_shabir
    Zubair_shabir (@zubair_shabir) reported

    @airtelindia Forced my WiFi to postpaid, ignored my requests to switch back, and now calls me 4-5 times daily for an unwanted bill. This is harassment. FIX THIS.

  • vikash_shah
    Vikash Shah (@vikash_shah) reported

    @airtelindia @Airtel_Presence have called multiple times to unbundle my Airtel one plan and was keep on hold for 25 minutes by your customer care. It has one horrible experience for one simple request. Account id 10101022258442. Have been following on these for 5 days now

  • shreeramsena251
    saipolo (@shreeramsena251) reported

    @airtelindia @TRAI @lahotiak Company. Sir what we do if you not provide best 5g network why always showing permotion nd Advertisement and trai pls do something we are paying your sailry but you r working for company not for people of india .

  • sudhirsingh06
    Sudhir Singh (@sudhirsingh06) reported

    @airtelindia Standard template response from @Airtel_Presence @airtelindia. Paying 100% of the bill for partial service isn't '5G Plus'. City coverage means nothing if subscriber locations are ignored. Expecting a bill adjustment or a concrete timeline, not auto reply. #Airtel5G #AirtelIndia

  • ChalapathiNeti
    Chalapathi Rao (@ChalapathiNeti) reported

    @airtelindia umpteen no of phone calls. No resolution for an issue which is open for ~4 days. In between promotional calls !!!! “ airtel is the best”!! Offers!!!

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia Because of these ongoing issues, all the other SIMs in my family have already been ported to Jio. This is the last Airtel SIM we still have. We stayed with Airtel even when Jio services were free because we trusted Airtel for better network quality. Unfortunately, 2/3

  • NotOKaron
    Karon Anand (@NotOKaron) reported

    @airtelindia Your wifi is not working for the past 3 days in Gurgaon sector 54. We keep getting the "sorry, we are fixing the issue" reply constantly but there is no resolution. This issue is there in the entire area. What is this customer service!??

  • iPKAgarwal
    Pritish Kumar Agarwal (@iPKAgarwal) reported

    @airtelindia @Airtel_Presence This complaint was raised on 11th August. Spoke to Supervisor Sahil Sharma today and apparently there is no one senior at the customer service team above him. Not sure what to do. Happy to disconnect and port out. But that’s not being allowed either. Paying charges all month.

  • IamRockshaker
    Rajshekar (@IamRockshaker) reported

    @airtelindia airtel network is horrible here in Jamshedpur. I have taken 3 sim cards, dth connection with internet recently. The network is horrible and i am unable to connect with internet due to poor signal. Kindly correct ASAP else I need to close all connections and switch.

  • heyabzal
    AK (@heyabzal) reported

    Huge thanks to Airtel representative ‘Arafat’ for going above & beyond! When my father's phone was stolen & the Kammanahalli store closed at 9:30 PM, he traveled 10+ kms off-duty to hand-deliver & activate my replacement SIM. Rockstar service! 🙌👏 @airtelindia @Airtel_Presence

  • Dheeraj17164723
    Dheeraj Singh (@Dheeraj17164723) reported

    @airtelindia @AdobeExpress Your customer service desk provides unauthorized answers from past 1 month they have changed their statement thrice

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia Your network in Gulzar Colony, Parbhani has been showing 2G for the last 6–7 hours. I am unable to make calls or use mobile internet properly. This is not an isolated incident we have been facing such network problems repeatedly in Parbhani. 1/3

  • livelovenchill
    Akshay Sharma (@livelovenchill) reported

    Old complaint: 144993628 New complaint: 658558238 How many more times do I need to complain before someone actually fixes this? @airtelindia

  • 11BhumiKaDave
    BhumiKa Dave (@11BhumiKaDave) reported

    @airtelindia from last 2 days i have been struggling with my wifi's irregular disconnection. I pay pretty good amount to get 100mps and my work is being impacted badly. Can someone really lookinto it urgently. Refund me if you cant give me proper service. Frustration is at peak.

  • ShubhamAsh14313
    Shubham Ashish (@ShubhamAsh14313) reported

    @Airtel_Presence @airtelindia why your wifi services are getting worst and worst I've don't your yearly recharge every second day third day I've to do a complaint why can't you just do your job properly provide refund the wifi has problems pathetic 0544416079959_wifi 20012140962

  • Shashnkarora
    Adv. Shashnk Arora (@Shashnkarora) reported

    @airtelindia @Airtel_Presence @airtelnews Extremely frustrated with your network! I recently ported in and recharged for an entire year, only to face constant call drops and no internet connectivity. Regretting the switch already. Please fix this ASAP!

  • ChalapathiNeti
    Chalapathi Rao (@ChalapathiNeti) reported

    @airtelindia The technician came! After rigorous followup.He billed me rs.3150 for amplifier charges citing weak cable,never an issue in the last few years.Every flat in my complex has an amplifier or is it a compensation scheme for your service provider?Is it under warranty?

  • PreetBainsMj
    Devil (@PreetBainsMj) reported

    "@Airtel_Presence @airtelindia My #5G is unlimited and network is full, yet it keeps showing my daily data is exhausted and the internet is completely #slow or not working. I have been complaining about this daily for a week now, but you are just ignoring it. fix this immediately

  • AnghuRabi
    Rabi Anghu (@AnghuRabi) reported

    @airtelindia @Airtel_Presence Kindly, check what is wrong with Airtel Network, we are without Airtel Network at least from 5-6 hours ago. Location: Kamakhyapur - Gautampur - Maitripur - Dimapur under Diyun circle - Pin - 792103.

  • Keshav_2308
    Keshav (@Keshav_2308) reported

    @Airtel_Presence @airtelindia @Airtel_Presence It's been more than one hour, still the issue has not been resolved!

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia the service in Parbhani has deteriorated badly. Please fix the network issue urgently and provide a permanent solution. Otherwise, there is no reason for us to continue with Airtel. 3/3

  • maniratnam_007
    Gopi Mani Ratnam (@maniratnam_007) reported

    @airtelindia MF.! If you have any software issue or glitch in app then make it update with developers. Here I’ve done recharge for extra data but data was not activated. You stupid people looting us easily.

  • Arvind9349
    adad (@Arvind9349) reported

    Hi, your service request 11039435252 has been assigned to engineer Charpot Harshdkumar (08047613175). He will contact you on 02-Sep-2026 between 05:30 PM - 06:30 PM. To track your request or reschedule appointment as per @airtelindia

  • iPKAgarwal
    Pritish Kumar Agarwal (@iPKAgarwal) reported

    @airtelindia @Airtel_Presence My complaint number 11039244389. Still no resolution. Some random person visited the home without any intimation and absolutely no solution.

  • Mohan_up52
    Mohan Vishwakarma (@Mohan_up52) reported

    @airtelindia SR No. RWRRV5DEL20260902709201 was issued by 198, but my ₹348 wrong recharge issue remains unresolved. Please escalate this to the Nodal/Appellate Authority and arrange cancellation & refund to my BHIM UPI.

  • iamrohitbarik
    Rohit Barik (@iamrohitbarik) reported

    @Airtel_Presence @airtelindia There is an Postpaid wifi connection pending on my name though I have surrendered it before 6 months as I changed my location. I want to take a new connection now but looks like there are some pending amount showing on my name. Please help on this.