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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 29: Problems at Airtel India

Airtel India is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 11% Phone (11%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bengaluru, Mumbai, Pune, Cochin, Hyderabad, Chhindwāra, Chennai, Patna, Delhi, Dehra Dūn, Haridwar, Port Blair, Bhubaneshwar, Bathinda, and Rohtak.

CityProblem TypeReport Time
Bengaluru Phone 10 minutes ago
Mumbai Internet 19 minutes ago
Pune Wi-fi 43 minutes ago
Bengaluru Phone 46 minutes ago
Cochin Internet 1 hour ago
Hyderabad Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • IltizaHusain4
    Iltiza Husain (@IltizaHusain4) reported

    Dear Airtel Team, The Airtel network and mobile internet are not working properly in my area. Please check and resolve this issue as soon as possible. Thank you. Regards, iltija Husain @airtelindia @airtelnews

  • srvithal388
    Vithal (@srvithal388) reported

    Dear @airtelindia @Airtel_Presence Over 36 hours and still no Airtel Broadband at Bund Garden and Koregaon Park — Pune's prime central localities. Frequent outages and extremely delayed restoration have become the norm. This level of service is unacceptable. @airtelindia Please fix this urgently. #Pune #Airtel

  • Krishnaki_Puri
    Krishnaki (@Krishnaki_Puri) reported

    @airtelindia @Airtel_Presence Shame on you for replying after 27 days. Employees like you take down a company doing well. Horrible service.

  • Tangerineyunki
    🍊 (@Tangerineyunki) reported

    Worst customer service by @Airtel_Presence @airtelindia . Blanket outage in both mobile and wifi connections, rendering our work days useless. No decent customer support, made to wait endlessly in queue for a support call.

  • BakwasStory
    The Story (@BakwasStory) reported

    @airtelindia @airtelindia @Airtel_Presence : can you expedite the issue. Really frustating.

  • stephenjosephJL
    Joe (@stephenjosephJL) reported

    Worst ever airfiber service in Thoothukudi @airtelindia internet has been slow for 5 days and have raised online complaints and issue is not solved contacted the local operator too no response from them was using jio before where they used to solve the issue within a day

  • nish_urs
    Nishant Rai (@nish_urs) reported

    @airtelindia it’s frstating to see ur fav ntwk prvdr service being degraded despite being priority customer. I have been folng for my service reqst frm past 7 days and every time end the call with 24hrs soltn period. Just hoping to reslve it sonr here. My acct id:10101021469948

  • ParamrajAtwal
    Paramraj Singh Atwal (@ParamrajAtwal) reported

    @Airtel_Presence @airtelindia I am facing network outage from past 3 days in Punjab, internet is not working properly and regular shut downs are affecting the connectivity. Kindly look into it. DM me for exact location.

  • kusvii
    Vivek Vikram (@kusvii) reported

    @airtelindia @Airtel How to get my issue Resolved?? My AirFiber service broker on 19,Jul. CC told issue at airtel end & fix time 4 hrs. Decline to file ticket. Same status for next few days,finally issue filed on 25th Jul. Since then no resolution even after multiple escalation.

  • TaeTaee03478114
    Yama (@TaeTaee03478114) reported

    @airtelindia the shittiest customer care service I ordered wifi like a week ago they installed it and left without activating it i have not used it till now but no response from airtel anywhere. Mailed airtel several times...false promises no resolution.

  • Gauravtyagi2406
    Gaurav Tyagi (@Gauravtyagi2406) reported

    Hi, @airtelindia @TRAI this complaint against my mobile network who are not coming at my home location. I tried multiple times but my issue not resolved yet. If it is not happened then I port to my number. Still I taking some time for network improvement. I hope that you will understand and will resolve my issue as soon as possible. Regards Gaurav 9873060533

  • RajeshG__
    Rajesh G (@RajeshG__) reported

    I want to disconnect my network i will take jio @airtelindia @Airtel_Presence

  • iamakshy_mishra
    Akshay Mishra (@iamakshy_mishra) reported

    @airtelindia @Airtel_Presence @airtelnews I am not getting the satisfied response from them. Previously the TAT was 12.30 PM in the afternoon but no one came or called me. I called you guys again and then the TAT was 5.30 PM but still there is no resolution. I can't call you guys again and again for a resolution. (2/3)

  • Priyans1111
    Priyanshu Kumar (@Priyans1111) reported

    @airtelindia my phone is stolen There is no response from you customer service Plz help me

  • bhautikXploit
    Bhautik Patel (@bhautikXploit) reported

    Dear @airtelindia , My Wi-Fi installation slot was scheduled for 11:30 AM, but no engineer has arrived. The assigned engineer is continuously ignoring both my calls and calls from the nearest Airtel Store as well. This level of service is extremely disappointing.

  • unbiasedtruth23
    speedster009 (@unbiasedtruth23) reported

    Hey @airtelindia did you not pay sony?..... I'm not able to watch commowealth games on my xstream subscription. Only @SonyLIV is not working.

  • arnav_d
    Arnav Das Sharma (@arnav_d) reported

    @Airtel_Presence @airtelindia Pathetic service from Airtel. Company should be ashamed. No WiFi and despite raising a request there has been zero response from Airtel. Horrible.

  • pranoybiswas
    Pranoy Biswas (@pranoybiswas) reported

    Bhai @airtelindia, how many more hours will it take for you to fix the wifi in our area?

  • Nishant37261231
    Nishant (@Nishant37261231) reported

    @anonymousCretur @airtelindia Yes. Same happened with me. Doesn't work beyond daily data.

  • itsme_aaravvv
    𝑨𝒂𝒓𝒂𝒗 (@itsme_aaravvv) reported

    Leaving this piece of ****, @airtelindia. I'll be porting my existing Airtel number to jio @TRAI pls act against this fraudster @airtelindia. They promise unlimited 5G, but it's a lie. Their unlimited 5G plans are capped at just 1.5 GB to 2.5 GB data, depending on the plan.

  • snnaveet401
    Navneet Singh (@snnaveet401) reported

    @airtelindia @airtelindia If you are unable to resolve my issue or provide proper support, should I simply replace my Airtel SIM and move to another network? Your customer care is not connecting, and I am still waiting for a response from your team. This is extremely frustrating.

  • dmishra1401
    Dharmendra Mishra (@dmishra1401) reported

    @airtelindia @Airtel_Presence My Airtel Wi-Fi service is not working properly. I have called customer support four times over the past week, and each time they assured that it will be resolved today, but no action has been taken yet

  • sourabh55yadav
    SourAbh 🇮🇳 (@sourabh55yadav) reported

    @Airtel_Presence @airtelindia Still the same thing happened. Case closed without resolution. Hope you want to me stick to the connection.

  • Manish_thinkk
    Manish s pawar. (@Manish_thinkk) reported

    Very poor network @airtelindia 👎👎

  • sabyasachideb11
    Sabyasachi Deb (@sabyasachideb11) reported

    @airtelindia Dear Airtel, If you can not provide service, please withdraw it from India, people will be happy. The way you take Monthly payment on time, why can’t you work towards better network coverage & internet connects???

  • AatmaCrazy
    A (@AatmaCrazy) reported

    Even having 5g network and compatible 5g Cellphone, You have to suffer slow data speeds once your fixed data is consumed. Unlimited 5g is just for scam, isn’t it @airtelindia Pathetic, Can’t wait to port to @reliancejio post trip, once i reach my place. Can’t tk risk during trip

  • thakare_pritam
    Pritam Thakare (@thakare_pritam) reported

    Hello @airtelindia My Wi-Fi has been down for 7 days. I’ve raised multiple complaints on the Airtel app, but there’s been no response. Customer care isn’t answering, and the store staff can’t provide any update. If the cable is damaged who will repair it and when? #disgusting

  • AkashVangane
    Akash Vangane (@AkashVangane) reported

    **** you @airtelindia I raised request to on Sunday to disconnect and remove my wifi connection and they generate removal request still every day airtel customer care calling me about conntion removal and nobody come to collect the router my wifiId: 026115940011

  • bhautikXploit
    Bhautik Patel (@bhautikXploit) reported

    Dear @airtelindia @Airtel_Presence , My Wi-Fi installation slot was scheduled for 11:30 AM, but no engineer has arrived. The engineer is continuously ignoring both my calls and calls from the nearest Airtel Store as well. This level of service is extremely disappointing.

  • shr_ink_d
    Dr Siddharth Chowdhury (@shr_ink_d) reported

    Hey @airtelindia , your team refuses responsibility and disappears before installation. At least @reliancejio waited until after the big fat wedding to slow down our internet. @Airtel_Presence has streamlined the process by failing before the service even begins. 👏