Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 13: Problems at Airtel India
Airtel India is having issues since 04:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (51%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Bengaluru, Pen, Hyderabad, Delhi, Thiruvananthapuram, Coimbatore, Pune, Chhindwāra, Thāne, Kolkata, Mumbai, New Delhi, Shillong, Guwahati, and Bilāspur.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 13 minutes ago |
|
Pen
|
35 minutes ago | |
|
Hyderabad
|
Internet | 2 hours ago |
|
Delhi
|
Internet | 3 hours ago |
|
Thiruvananthapuram
|
Wi-fi | 3 hours ago |
|
Coimbatore
|
Total Blackout | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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ravuga (@official_ravuga) reported@airtelindia I had a terrible experience with still pending installation of Airtel Wifi. It has been rescheduled thrice with all advance payment done. Hi Gaurav kumar, we're sorry as your Airtel Wi-Fi installation with order ID 21-164286576994 has been rescheduled.
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Airtel Payments Bank (@airtelbank) reported@nitinkumars075 @airtelindia @nitinkumars075 Hi Nitin! Please be informed that the SMS alert service is mandated to keep you updated on all the transactions happening on your Airtel Payments Bank savings account. For a nominal fee, you will receive instant updates on every transaction,
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Haresh Gulvani (@gulvaniharesh) reported@airtelindia has worst mobile app. I was checking the wifi plan but you can't check different plan without putting your address again and again. each time they register a new inquiry for a new connection. Just unnecessarily wasting the time and very buggy flow. #NoAirtelThanks
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rajlu (🔮,🔥) (@rajlu_eth) reported@Airtel_Presence What about the compensation,wifi is down since 15 days it’s unacceptable, worst thing, if the service is down from your end why do you charge your customers, enough Is enough. I need my compensation. The name is airtel cares but in reality Airtel robs @airtelindia @jagograhakjago
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Asiya Begum (@AsiyaBegum3550) reported@airtelindia @Airtel_Presence ₹349 recharge stuck since 24 March + ₹100 wrongly deducted. Wrong postpaid activation without consent. No resolution. Resolve immediately or I will escalate to DoT.
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Vipul Nagar (@VipulNagar00) reported@airtelindia Shifting a Wifi is not a rocket science. I have got 3 technicians numbers in last 48 hrs and none of them picked my phone. I am without internet since last two days. Please look into it urgently else you will loose a Airtel black customer with 6 mobile numbers.
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Balakrishnan (@rahulbala12) reportedDelay in SIM ownership transfer at Airtel showroom, Iyyanpanthangal, Chennai. was told the number would be temporarily closed and I’d get a support call. No call yet. Causing delay and inconvenience. Please clarify the delay and assist urgently. @airtelindia @Airtel_Presence
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Teja (@MrKanyaRashi_) reportedI’m sure that, your customers will come to below 100 very soon @airtelindia especially in our area. Then you can permanently shutdown the mobile tower. Which already shutting down evey day when power cut. Also with 5G - 4 mbps speed, 1 bar indoor coverage. Such a shame.
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Sparsh Dubey (@duwedi) reported@airtelindia pathetic service.. When I complain about the 5g unlimited data plan. They start selling me postpaid plan without solving my issue. I have 5g unlimited recharge but still I can't use the data. After consuming my 2gb. Speed become slow. @TRAI
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Manjunath (@ManjuSrh) reportedEvery time, the issue is just passed to an engineer who never responds or resolves anything. This is highly unprofessional and frustrating. Because of this negligence, I was forced to switch to another service provider. @AirtelIndia — Is this the level of service you provide?
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Party volunteer (@tushar1876684) reported@airtelindia @Airtel_Presence today at least 4 days but no engineer is assigned for iptv installation. I complained on x and mail and called customer care but no issue was solved.
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Sambhurisha Mishra🇮🇳 (@sambhurisha) reported@airtelindia @reliancejio If Airtel will not resolve the issues by EOD.. then I will definetly shift to Jio. I have already DM my number to Airtel. Airtel Please provide direct number to call your customer representative...instead of playing with keyboard and wasting our time...
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HIMANSHU Kumar (@Himanshu706310) reported@airtelbank @airtelnews @airtelindia ₹10,000 debited from my Airtel Payments Bank on 10-04-2026 (9:33 AM) at PNB ATM but cash not dispensed (transaction failed). No refund yet & no proper support response. Please resolve ASAP. Txn ID: 560410090416424 ACC NO- xx7840
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Vinay Reddy (@vinaykreddyk) reported@reliancejio the worst customer care ever faced. The team doesn't respond after getting payment. @jio_fiber look into the issue else I will move to @airtelindia
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Utkarsh Srivastava (@UtkarshSrivas17) reported@airtelindia @airtelnews No network in wave executive floor, wave city Ghaziabad,please do something.
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venkatesh.venky (@venkateshv71492) reported@airtelindia @Airtel_Presence @DoT_India Shame on you airtel network Why are you always partial to Telangana shame on you airtel network still no update unlimited 4g/5g offers in Telangana state Telangana state is part of india or other country Shame on Airtel network
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chau7787 (@chau7787) reported@airtelindia I have family plan and paying Rs 1900 to Airtel but one of my number- 94268 38567 is not getting data speed since last three days but Airtel is not helping. This is total fraud on customer who is paying 1900 for this post paid plan. What a harrassment by airtel !
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Smit (@SmitK1) reported@Airtel_Presence @airtelindia internet down for a day! Stupid app doesn't even register complain and even dumb chat bot just go beyond apologies!
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Vaibhav Sharma (@WittyTravellerr) reported@pranavkirtani @airtelindia Dude just cancel the connection. I am facing same issues. Mailed, complained through 198/121 no resolution.
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Suman Yadav (@SumanYa21438605) reported@airtelindia If you are unable to provide proper service, please let us know and we will port you to another company
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Priyanka Gupta 👣✍️ (@guptapranky) reported@airtelindia @Airtel_Presence Why is it that nothing ever goes smoothly with your network? I recharged an international pack for urgent calls and it doesn't work. What shall I do now? your help on the App is a bot who doesn't get it!
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Abha Gupta (@AbhaGupta16) reported@Airtel_Presence @airtelindia please cancel my request and refund my amount.its been 13 days it's continuous torture to the customer You guys mentioned me to wait for 72 hrs and tbh it's 6 days since I write you Still no update Cancel my request and refund all i want my money back please do it
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Amrit Samal (@amritox) reported@Airtel_Presence @airtelindia i have raised complaint but till now no one responded yet. Also no response getting on mail as well. My request is to cancel the airfiber connection request and amount which I have paid 1500 please initiate refund.
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Abhishek Pandey (@digital_abhip) reported@JioCare my jio fiber is agin down and it is telling tenchincian will visit tomorrow..should i stop my internet during that time? Pls move forward ny disconnection request. @airtelindia pls help me with you fiber plans. These are pathetic what jio offers
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Debadree Dutta (@DuttaDebadree) reported@Airtel_Presence Please this pending from last 15 days for resolution @airtelindia
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HIMANSHU Kumar (@Himanshu706310) reported@airtelbank @airtelindia @Airtel_Presence ₹10,000 debited from my Airtel Payments Bank on 10-04-2026 (9:33 AM) at PNB ATM but cash not dispensed (transaction failed). No refund yet & no proper support response. Please resolve ASAP. Txn ID: 560410090416424 ACC NO- xx7840
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Ashish (@ashishmalik1) reported@airtelindia I filed a NO Network complaint with request ID: 31-1000012651221 on 23rd March in Bandra West, Mumbai. There has been no action on it so far. The complaint was supposed to be resolved by: 28 Mar 2026 at 08:00 pm. Both 198 and 121 are pathetic and don’t let us reach any human being at Airtel to discuss this with!!!
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Akshay Pratap Singh (@Akshay9336) reported@airtelindia @Airtel_Presence My internet is very slow and 5G isn't working. Please send a team to check the network tower in my area as soon as possible. #Airtel #NetworkIssue"
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Abhishek (@Made_In_Bombay) reported@airtelindia what's wrong with your customer care team, why can't they resolve the network related issues for days, looks like I am gonna have to port to another network soon, your network and service both suck
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Kunal Fanse (@kuni9158) reported@airtelindia @Airtel_Presence still the same. Internet not working and it’s 4th day