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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 3: Problems at Airtel India

Airtel India is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Mysore, Chhindwāra, Nashik, Delhi, Meerut, Lucknow, Thiruvananthapuram, Agra, Bhopal, Bengaluru, Hyderabad, Haridwar, New Delhi, Indore, and Coimbatore.

CityProblem TypeReport Time
Mysore Total Blackout 11 minutes ago
Chhindwāra Internet 38 minutes ago
Nashik Total Blackout 4 hours ago
Chhindwāra Internet 13 hours ago
Delhi Phone 13 hours ago
Chhindwāra Internet 15 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • bossbabypriya
    priyanka (@bossbabypriya) reported

    @airtelindia @Airtel_Presence Internet fluctuating for days. Your tech team's GENIUS solution? "Change your WiFi password." 🤯 And now they WON'T fix the issue unless I share an OTP to CLOSE the request I never asked to close! This is not support. This is hostage-taking. #Airtel

  • RahulDharmani18
    Rahul Dharmani (@RahulDharmani18) reported

    I moved to Canada from India and I lost my access to my Airtel eSim. I have been trying my best to get it back but I am unable. I have been reaching out in whichever way I can still I am not getting support from @airtelindia. Please help me @Airtel_Presence @airtelnews

  • vgpggk
    Ganapathi PACKIARAJA (@vgpggk) reported

    Down with internet every day for min 2 hours!! Today no internet for last 3 hours!! @airtelindia @Airtel_Presence @airtelnews please support

  • NishaVe77726441
    Nisha (@NishaVe77726441) reported

    @Airtel_Presence @airtelindia kindly arrange a call back ASAP i need a full explanation for your worst service

  • OMrajde
    Om Rajde (@OMrajde) reported

    Airtel Promises for Unlimited 5g data , But data gets over after 2gb in 5g network areas. Stop making vustome fool. @airtelindia

  • c236_j
    Harsha J (@c236_j) reported

    @ACTFibernet @ACTFibernet Your staff continue to delay this resolution. You’re simply trying to drag this on indefinitely. @airtelindia I’d like to switch to your service.

  • ProbayOfficial
    Probay Official (@ProbayOfficial) reported

    @ViCustomerCare @airtelindia DLT message services are not working. VI corporate support does not know the plans or pricing. VI Store seem to live in heaven and do not care about anything. VI social media team said they are looking into this. VI is a perfect killer of business.

  • IAMAVANIDJ
    AVANI (@IAMAVANIDJ) reported

    @airtelindia Shame on @airtelindia for fraudulent charges of ₹25.02 😡 I’ve been receiving nothing but copy-pasted, drafted responses via email with false details. Your customer service is a joke and this is daylight robbery. Resolve this immediately! #AirtelScam @Airtel_Presence

  • Mr_sah3B
    Ashish Lakhera (@Mr_sah3B) reported

    I have been facing an issue with @airtelindia services that whenever the power goes out within few minutes the cellular data services goes down with it, I can understand that wifi is dependent on power but why cellular. Tried caling cstr care but in vain. Can I complain to @trai

  • casashikanta
    Sashikanta Vama Mani Panda (@casashikanta) reported

    Your Wi-Fi service is down again and I can’t even get through to your helpline. Payments are always on time, but the accountability is zero. Need this fixed immediately. @airtelindia @AshwiniVaishnaw @DoT_India

  • samarthkumar1
    SAMARTH KUMAR (@samarthkumar1) reported

    @airtelindia @Airtel_Presence Tagging leadership of Bharti Airtel including Gopal Vittal for urgent attention. Airtel Black customer since Oct 20 & WiFi user for 12+ yrs ,yet facing consistently poor WiFi performance with NO resolution.This is unacceptable for a premium service.

  • div_periyasamy
    Divya Vijay! (@div_periyasamy) reported

    @aadaavaan @airtelindia @Airtel_Presence We also faced the same issue and switched to VI, kindly all people having airtel sim switch to other network, really worst network in india.

  • Radhaiyen
    Raddy (@Radhaiyen) reported

    @reliancejio Its past due date all details shared issue not resolved. If my connection gets cut because of the fake bill, I am not gonna pay and silently move on to @airtelindia. Your ambani boss will fire on losing months of revenue because of lethargy. Hope that 350rs is worth losing 1000s.

  • suficlassical6
    Shubham Dwivedi (@suficlassical6) reported

    @airtelindia , even I am putting this post on X using someone hotshot who is using Vodafone sim. Neither wifi is working not internet ? Will u consider to provide me 1 month free broadband service for this interruption? Then why should I suffer

  • vivekranu1
    Vivek Kumar (@vivekranu1) reported

    From past two days, No broadband internet in my premise. Complaint already registered from Airtel thanks app. Also Tried many times to local airtel representative but yet connection has not been registered. @airtelindia @Airtel_Presence

  • OfficialDMRC
    Delhi Metro Rail Corporation (@OfficialDMRC) reported

    @BelieveMe_kd @PineLabs @airtelindia Any inconvenience caused is regretted. In case of any issue, kindly contact concerned card issuing bank.

  • Dipak_R_Dutta
    Dipak Dutta 🇮🇳 (@Dipak_R_Dutta) reported

    @airtelindia @SunilBhartiMitl Dear Sir I am an Airtel Customer for more than 25 years. Using multiple numbers. I was using Rs. 799 plan for 84 days with 1.5 GB data. Yesterday my plan has expired. Today when I am trying to recharge I am seeing the plan has discontinued.

  • deepakkutty
    Deepak (@deepakkutty) reported

    @airtelindia @Airtel_Presence ...poor interactive app help ..cannot put the main issue across

  • NimshiNimshi1
    Nimshi Nimshi (@NimshiNimshi1) reported

    @airtelindia 2 days and still no service on my SIM — no signal, no calls, no SMS, no internet. Airtel network is now worse than BSNL, and customer care is equally disappointing. No resolution even after repeated complaints. @Airtel_Presence #Airtel #NoService #WorstNetwork

  • NaushadQuadri1
    Naushad Quadri (@NaushadQuadri1) reported

    Dear Airtel . i have not taken the facility of wifi for many days. Even after complaining. no solution has been found. @airtelindia who will compensate for the days. SN:240908138180

  • Mayur1p
    Mayuresh P (@Mayur1p) reported

    @airtelindia do you really want a customer base? No reply, no callback, no resolution, no status update in app...

  • roerohan
    Rohan Mukherjee (@roerohan) reported

    i’ve genuinely never seen worse after-sales service than @airtelindia. Constant rescheduling, the technician never shows up for installation, and there’s zero accountability. funny how they’re always prompt when it comes to accepting payment - but the moment you pay, they disappear. does anyone know who can help?

  • AkashKu11449233
    Akash Kumar (@AkashKu11449233) reported

    @Airtel_Presence After replying on DM as well sent email to support your appellate no one responded this is what airtel is aiming for . I will definitely stop telecom service from Airtel @airtelindia Dear @reliancejio please help me to get wifi postpaid & camera connection replacement airtel

  • Cocky_trengod
    Zorawar (@Cocky_trengod) reported

    Hey @airtelindia, your app says ‘Unlimited’ data, but my internet has been blocked for 15 days despite paying my bills. No warning, no notice, just a hidden cap. This is misleading advertising. Please fix this immediately. @Airtel_Presence @TRAI #Airtel #ConsumerRights

  • PrakashShriRSS
    Prakash Shrivastava (@PrakashShriRSS) reported

    Why does @airtelindia doesn’t give any helpline number for customers to connect readily ? How will only canned responses and options in the app through a chat alone solve all issues ?

  • farooqu12607423
    Farooque khan_11.11 (@farooqu12607423) reported

    My Airtel WiFi has not been working for the last 2 days, and there has been no follow-up from your side despite the issue being reported. Kindly resolve the issue at the earliest and update me on the status immediate @airtelindia @Airtel_Presence

  • _nitinsinghrath
    NITIN SINGH RATHORE (@_nitinsinghrath) reported

    Still not getting any solution @airtelindia @Airtel_Presence @airtelnews

  • IamRam_RD
    Ram (@IamRam_RD) reported

    Dear @airtelindia may I know how to reach your customer care for international roaming. You are charging me 5000rs and my outgoing SMS is not working. You kept raising roaming charges 1000rs every year and do not provide a good service.

  • GautamKholker
    Gautam (@GautamKholker) reported

    @airtelindia @airtelnews @Airtel_Presence my 100mbps air fiber service, not getting 5mbps, tried online ser. req., says temp nw congestion will resolve in 4 hrs, pending for 4 weeks, raised n escalated service ticket, closed without resolution, marked resolved, hopeless service!

  • iRahulVish
    Rahul Vishwakarma (@iRahulVish) reported

    @airtelindia @Airtel_Presence kya service hai ye. internet frequently disconnect ho rha hai. service request raise ki, call aa rha h uthate hi cut ho jata hai, return lg ni rha hai. 3 bar cut hone se request close kar di.