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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 23% Wi-fi (23%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bengaluru, Gurgaon, Pune, Chhindwāra, Guwahati, Patna, Mumbai, Cochin, Kolkata, Greater Noida, Hyderabad, Chennai, Nagpur, New Delhi, and Jaipur.

CityProblem TypeReport Time
Bengaluru Internet 30 minutes ago
Gurgaon TV 51 minutes ago
Pune Internet 2 hours ago
Bengaluru Phone 3 hours ago
Pune Internet 3 hours ago
Chhindwāra Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • iSAURABHdahiya
    Saurabh Dahiya (@iSAURABHdahiya) reported

    @airtelindia Always the same problem with you. Your service is **** @airtelindia

  • Kbhadre
    Kapil B (@Kbhadre) reported

    @airtelindia @airtelindia Customers face instant late fees for payment delays: but when companies deliver poor service, they pay no penalty at all. If you expect us to pay on time, we expect you to deliver on your promises. Fairness should work both ways. More than 2weeks, facing issues.

  • chaithu011
    Chaithu Chaithanya (@chaithu011) reported

    @Airtel_Presence @airtelindia @jagograhakjago these Airtel guys are playing around with me, wasting my time, money and efforts. Please help to take immediate action!

  • crimetobehonest
    చలో నవ నిర్మాణ సభ (@crimetobehonest) reported

    @airtelindia @Airtel_Presence my esim transfer from old phone to new phone is not working, now I’m stuck with no signal on both phones, your customer care number is useless with infinite IVR options what’s the solution here? Or should I just get new number from different provider

  • harisaravanan
    Hari Saravanan🇮🇳 (@harisaravanan) reported

    @airtelindia @Airtel_Presence YOUR services have gone from bad to worse! Wifi down frequently for past few days and ZERO care! You are competing with Bescom for downtime champions? Bye bye to longterm relationship - wishing you loads of badluck to perish to competition! 👎👎👎

  • me_ashuu
    Ashutosh Srivastav (@me_ashuu) reported

    Fed up with @Airtel_Presence @airtelindia pathetic network. Every day the same slow internet, poor connectivity, and zero accountability. What's the point of paying premium charges for such terrible service? Porting out is the only option left

  • AyanBasheer4
    Ayan Basheer (@AyanBasheer4) reported

    Hello @airtelindia where I can buy your sim .i leave @reliancejio @JioCare worst network I ever used totally worst

  • vvmenon
    Vinod (@vvmenon) reported

    @airtelnews Poor army, now they will run around for network. As a priority customer, I am try hard to get proper network and speed. @airtelindia @airtelnews are you not ashamed to give **** service in the name of "priority"???

  • Kbhadre
    Kapil B (@Kbhadre) reported

    @airtelindia @AdobeExpress @airtelindia Customers face instant late fees for payment delays: but when companies deliver poor service, they pay no penalty at all. If you expect us to pay on time, we expect you to deliver on your promises. Fairness should work both ways. More than 2weeks, facing issues.

  • serioussam070
    Sam.Serious (@serioussam070) reported

    My Wi-Fi connection was severed by @airtelindia on Monday and i was promised the refund by Friday i stii haven’t got it It’s been 2 weeks now Please help @jagograhakjago

  • lakshmikanan
    Lakshmi Kannan (@lakshmikanan) reported

    @airtelindia in such a condition asking the account holder to be physically present in India to issue a new SIM is not acceptable. Request the concerned team to resolve this issue immediately and help my father to use his phone. Thank you

  • armaan_dobwal
    BolnaToPadega (@armaan_dobwal) reported

    @airtelindia @Airtel_Presence, facing severe network issues in Kankroli, Rajsamand. While you advertise 5G connectivity nationwide, we are struggling to get a stable 4G network right inside the city. Kindly check the network coverage in this area and fix it as soon as possible.

  • Divyans87124089
    Disbelief (@Divyans87124089) reported

    @JioCare @reliancejio @airtelindia It seems even your sociao media handle is equakky incompotent or you dont have any hold or control on your own service centers. Till today nobody has visited and the problem exist.

  • Nandkum11
    Nandkumar (@Nandkum11) reported

    @airtelindia @Airtel_Presence Despite raising multiple complaints and following up repeatedly, there has been no resolution, no update, and no accountability from the Airtel support team. This prolonged outage is affecting my work and daily activities.

  • Rajeswar1432
    Rajeswar Darji (@Rajeswar1432) reported

    Dear @airtelindia , Your internet service is extremely slow today. Even basic browsing and social media are taking too long to load. Kindly look into this issue and resolve it as soon as possible.@airtelnews #Airtel #NetworkIssue #SlowInternet

  • imSethuMadhavan
    Sethu Madhavan (@imSethuMadhavan) reported

    @airtelindia, @Airtel_Presence Looks like Airtel no longer cares to resolve issues even after bringing to attention multiple times. Surprised that no one even bothers to give a call either to check or update. The IVR system just goes on loop. Chatbot is useless.

  • akashuchani08
    🪳Against Corruption (@akashuchani08) reported

    @Vineetsingh1208 @airtelindia @airtelnews Never have postpaid number and home fibre wifi for internet. I learnt this lesson, long ago. Use prepaid, they know the customer can leave anytime.

  • apkashashank
    Shashank Shukla (@apkashashank) reported

    @airtelindia Disappointed with Airtel Air Fiber. Despite multiple complaints about slow internet speed, there’s been no proper resolution. Poor service and support are forcing me to consider switching to another provider. Mobile number - 9415883958 @TRAI

  • donaldrook971
    Aryan (@donaldrook971) reported

    @airtelindia Wi-Fi has not been working in the Kondapur Raghavendra Colony area since 2:00 PM. The outage disrupted all our office work, and there has been no way to get in touch with a support agent. What a terrible service. I will definitely be switching my internet connection

  • DebjitDSpeaks
    Devjit Krshna Ds (@DebjitDSpeaks) reported

    @airtelindia, Presently Jio's 5G postpaid data service is better than your 5G postpaid data service. Now, I am using @JioCare's hotspot from my different phone.

  • AdityaV18395855
    Aditya Vardhan (@AdityaV18395855) reported

    @airtelindia @motorolaindia @motorolaindia will we get fix for this issue or not please let us know 3/3

  • meshiwang
    shiwang (@meshiwang) reported

    @airtelindia v kuch kam nahi yai,inhone naya service suru kiya hai airtel fastlane /priority but condition whi hai jas ke tas,frequent call drop,whi connectivity issue

  • akashmi56889913
    akash mishra (@akashmi56889913) reported

    @airtelindia yr please dedo customer support executive ka number Kuchh dil ki bhadas nikal du usi pr

  • SivaShankarNagi
    Sivasankar Nagireddy (@SivaShankarNagi) reported

    @airtelindia @Airtel_Presence I have been struggling for the past 5 days to get my black Wi-Fi issue resolved through your support team and same with DTH installation. This experience has been extremely frustrating, and Airtel AirFiber has become a nightmare for my WFH setup.

  • rakeshkgurbani
    Rakesh Gurbani (@rakeshkgurbani) reported

    hello @airtelindia My home Wifi is not working since last 4 hrs, I have raised a complaint, your technician came and went without resolving the issue. Complaint no- 11032970148. Can you pls address this?@airtelindia

  • alokparikh16
    Alok (@alokparikh16) reported

    @airtelindia your airtel one/black customer care executive are clueless on how to work and talk to customers. No idea on processing requests or checking open requests. How many days it takes to add another number to airtel black?

  • BharatYugaBaat
    BharatBaat (@BharatYugaBaat) reported

    UPDATE: Airtel customer service is ABSOLUTELY STUPID 😤 Called after my IPTV complaint (see previous tweet), they RAISED A DTH REQUEST instead of IPTV! I NEVER asked for DTH! This is COMPLETE negligence + total incompetence from Airtel. Now NO callback AGAIN! HOW IS IT POSSIBLE that buying a NEW SERVICE takes so much of delays? Cancel this WRONG DTH ticket & raise correct IPTV request IMMEDIATELY! Your system is UTTERLY USELESS! @airtelindia @Airtel_Presence

  • rsganeshkumar22
    R.S.Ganeshkumar (@rsganeshkumar22) reported

    @airtelindia @airtelindia seems you guys never change on customer service , complaint raised on Wednesday - date of resolved commited by @airtelindia is 19th June 4-5pm, but no one has turned up , the number provided in msg was never connected, when u guys will solve??.

  • Tush1305
    Tushar09 (@Tush1305) reported

    Pathetic service @airtelindia

  • gaurav5kawde
    Gaurav Pachkawade (@gaurav5kawde) reported

    8 DAYS. No WiFi. No real updates. Complaint #11032455900 raised last Friday with Airtel. Engineer visited Monday and disappeared. No resolution. Since then: only automated replies, no accountability. Is this the service standard from @airtelindia @Airtel_Presence