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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Mumbai, Jaipur, Chandigarh, Hyderabad, Guwahati, Bengaluru, Pune, Jabalpur, New Delhi, Ranchi, Chennai, Lucknow, Thāne, and Dehra Dūn.

CityProblem TypeReport Time
Chhindwāra Internet 3 hours ago
Chhindwāra Wi-fi 6 hours ago
Mumbai Internet 8 hours ago
Jaipur Wi-fi 10 hours ago
Chandigarh Wi-fi 11 hours ago
Hyderabad Internet 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Impranjal6
    Pranjal Maurya (@Impranjal6) reported

    Hi @airtelindia, I have subscribed to 998 wifi+tv 40 mbps plan in which OTTs like Jio Hotstar, Netflix, Prime, Zee5 are free. But I can't able to access Amazon Prime, it's showing already claimed. Help me out with this. My linked phone number is 7355185824. Kindly help.

  • shahhari333
    Hari shah (@shahhari333) reported

    Today, I ported my SIM from Jio to Airtel, but unfortunately the experience has been frustrating so far. I’m unable to send or receive SMS, and the internet connection is also facing serious issues. Only calling seems to be working properly. @Airtel_Presence @airtelindia

  • my_official_x
    (@my_official_x) reported

    Using my postpaid no. since 2013. Tagged under a defunct company from 2015. Need to complete a Corporate-to-Individual transfer with an NOC, but the @airtelindia App provides no option for unique complaints. Please have a support person contact me immediately @Airtel_Presence

  • raviraj_borde
    Raviraj.Borde (@raviraj_borde) reported

    @airtelindia @perplexity_ai Extremely disappointed with @airtelindia. I recently ported from Jio to Airtel Post-paid, and since then not a single incoming or outgoing call has worked. How can I rely on this network in an emergency? Very poor experience so far. I seriously regret leaving Jio network.

  • KapilK2020
    Kapil Kumar (@KapilK2020) reported

    One of worst n pathetic network of India. Complaint loged every week for the network issue. After every 3 days same repeated msg comes, your query has been resolved. Did any network engineer ever called a complainant that is network issue is same or its better? @airtelindia

  • i_guptadeeps
    Deepak gupta (@i_guptadeeps) reported

    @airtelindia @AirtelWiFi143 A/c no 10101019316582 , operation is very worst in our area, while on raising complain mechanical person booked but they give miss call only and we don’t have any direct access to call , disturb from last 2 month, reminder of bill alwys on time .

  • sivanithu
    Sivakumar Kumar (@sivanithu) reported

    @airtelindia @airtelindia Tickets auto-close. Support DMs ignored for weeks. @X posts get the same silence. 20+ days. Zero resolution. Is anyone actually monitoring support, or is this the system?

  • SteveSays10
    Stevee10 (@SteveSays10) reported

    Ive been trying to connect with @airtelindia but got no solution whatsoever. They’re not listening or taking accountability, I’ve recharged 5g unlimited yet always need to get add on data , so what’s the use of paying extra for unlimited data? Can’t even connect with them!!

  • max_matrix1
    Max Matrix (@max_matrix1) reported

    @Go_Berserk_ @abt_evngs @airtelindia Yes, getting bad

  • AnshulKakirde
    anshul__k29 (@AnshulKakirde) reported

    @airtelindia @Airtel_Presence It's been more than 10 days since I raised a request for a new DTH plan and Paid amount . Called helpline number atleast 5 times everytime they say It would complete by today and till date no once solved the complaint what's the issue . Such pathetic

  • HotHead999111
    SMohan (@HotHead999111) reported

    It's now 7 days straight and the third class @airtelindia @Airtel_Presence can't rectify the Wifi that has gone phut. Be wary of these guys! I had multiple connections with them & each one of them I ported to a better service provider over the last one year. Gutter class service!

  • anullag_Earth19
    Anurag Dwivedy (@anullag_Earth19) reported

    @itsbhavuk @airtelindia They even know my ranks and perosnal details. It's our Govt of India who is leaking all our data. I always answer the call with abuses so bad their whole week would get ruined. They must learn a lesson. I don't care how poor they are and doing this for their sick mom. Abuse them.

  • nishitt99
    nixit (@nishitt99) reported

    Airtel’s service has been extremely disappointing despite my numerous complaints and follow-ups. The issues remain unresolved, and the lack of proper support and action is unacceptable. I expected much better service from a leading telecom provider. @airtelindia @airtelnews

  • thejimmypatel
    Indian(आरक्षण विरोधी) (Ex-BJP Supporter) (@thejimmypatel) reported

    @airtelindia is one of the scammesters in the telecom industry in india, increasing values of recharge plans day by day and the network connectivity is downgrading day by day, if you are not able to provide the proper networks why are you lootung people?

  • periyasamykk92
    periyasamy kk (@periyasamykk92) reported

    @airtelindia my phone hd recharge per unlimited data . But Not working for unlimited data only working for limited data Plz rpy wts happing

  • jaiHindusanatan
    $noop D (@jaiHindusanatan) reported

    @airtelindia Lol. Make you network worth calling them talk about the phone model.

  • MayankSenger
    SeNgAr MaYaNk (@MayankSenger) reported

    @airtelindia Jab 24*7 postpaid pe support de nahi pate ho toh commit kyu karte ho? you are soon going to loose a customer.

  • airtelbank
    Airtel Payments Bank (@airtelbank) reported

    @Vaibhav90851330 @airtelindia @Vaibhav90851330 We have noted your complaint with reference number 787057442539 and shall get back to you within 3 working days. Further, for your privacy and security, we request you to delete your post as it contains personal information. Please avoid sharing

  • DrSunilPhD
    डॉ. सुनील, पी-एच.डी., यूजीसी(नेट) #भद्रमहापुरुष (@DrSunilPhD) reported

    @airtelindia why don't you reply? Do you have any responsibility towards the customer or just want to rob the customer?

  • vishalsable
    vishal babu sable (@vishalsable) reported

    @airtelindia I've followed up endlessly with your customer care, senior, and billing teams—ZERO updates, ZERO resolution. Fix this immediately or I am taking this to the consumer forum! #Airtel #AirtelThanks #WorstService

  • abbhargava10
    Abhishek Bhargava (@abbhargava10) reported

    @airtelindia @Airtel_Presence the broadband internet is completely down snd there is no option in IVR to reach a human who can understand or acknowledge the issue. Completely ridiculous . Pls help me in reaching out to customer care instead of giving bot based answers over IVR

  • yashwant464
    Yashwant Singh (@yashwant464) reported

    @airtelindia @Airtel_Presence @TRAI Airtel is ignoring customers this is the worst company ever we need competition so that this company stays in its real place #chortel #airtelfraud #airtelscam

  • Akhil_BSCity
    Akhilesh Singh (@Akhil_BSCity) reported

    @Airtel_Presence @airtelindia @airtelindia It is now almost more than 2 weeks with no resolution.

  • IndicSeeker05
    Aniket (@IndicSeeker05) reported

    @Airtel_Presence @airtelindia Can anyone of you ************* restore my internet, which is down since last two days? Your mobile network isn't working properly. Many complaints have been raised. But none of ******** seems to bother about it.

  • douchebouy
    Pranav (@douchebouy) reported

    @Airtel_Presence @airtelindia @Airtel_Presence care to explain why every day for the last 3 weeks your **** *** wifi does not work between 7-10pm? Why does your technicians close my tickets every morning without checking why your wifi won't work at night? SOMEONE CALL ME FFS

  • PyushKumar28
    Piyush Kumar Singh (@PyushKumar28) reported

    @airtelindia . Poor wifi....last 2 days...

  • gani_750
    Ganesh jadhav 750 (@gani_750) reported

    4 days without Airtel Wi-Fi despite paying the bill and no resolution. Worse customer service.. Worse, there’s no direct option in the Airtel app to close/discontinue the connection. @airtelindia #Airtel #AirtelWiFi

  • sandeshbajaj
    Sandesh Bajaj (@sandeshbajaj) reported

    @Airtel_Presence Still no solution from @airtelindia . i think i have to find my new DTH partner. how about @TataPlayin .

  • Chiranjeev_2111
    Chiranjeev Mohanty (@Chiranjeev_2111) reported

    Airtel postpaid is not working at all. What am I supposed to do with this SIM now—throw it in the dustbin? 😡 @airtelindia @Airtel_Presence @TRAI Please resolve the issue immediately. #Airtel #AirtelIndia

  • drshubham_07
    Dr Shubham Kamble (@drshubham_07) reported

    @Airtel_Presence Deadline Day and you’ve ghosted me! I have internal emails proving my missing Fastlane is YOUR backend failure, not my phone. Activating a premium service shouldn't take a consumer court threat, but here we are. Fix it NOW or pay ₹50k. @airtelindia @TRAI