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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 23: Problems at Airtel India

Airtel India is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 51% Internet (51%)
  • 26% Wi-fi (26%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Cochin, Chhindwāra, Pune, Hyderabad, Indore, New Delhi, Delhi, Chennai, Jamshedpur, Kolkata, Guwahati, Pānīpat, Bhopal, Mumbai, and Imphal.

CityProblem TypeReport Time
New Delhi Wi-fi 4 minutes ago
Cochin Internet 26 minutes ago
Chhindwāra Wi-fi 55 minutes ago
Pune Internet 1 hour ago
Chhindwāra Internet 1 hour ago
Hyderabad Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • modalgaadu
    Shiva Royal🐉 (@modalgaadu) reported

    Me running a hotel in rayalaseema mydukur,from yesterday onwards we recieved so many disappointed reviews from my daily customer becoz of Not responding Thier calls 🥲😬. The only reason that we got those -ve impressions becoz of using AIRTEL sim @airtelindia . No proper n/w🙏😪.

  • SoBharti
    SonimAbhishek (@SoBharti) reported

    @airtelindia @airtelnews #airtel #airtelindia my net not working since 6days

  • aaron_ankith
    Aaron Ankith (@aaron_ankith) reported

    @airtelindia @Airtel_Presence Are you Brain dead or what ? you have 0 fricken accountability .Your on ground technicians in HYD Patancheruvu should be fired for their incompetence and so should your escalation team . You are Pathetic and so is your service @TRAI please help !

  • kwithluv
    Kaushal Joshi (@kwithluv) reported

    @airtelindia pathetic service in delhi. Even with a postpaid plan, net connectivity is almost like 2g. Calls don't connect.

  • MR_RonyMolla
    بے چین روح (@MR_RonyMolla) reported

    "@airtelindia @Airtel_Presence Unstable 5G connection! My network keeps dropping to 4G frequently, which was never an issue before. It’s affecting my work. Please investigate and fix this network instability on priority. ​#Airtel #Airtel5G #NetworkIssue"

  • chayanpanda_m
    chayan panda Mahapatra (@chayanpanda_m) reported

    Still stuck with @airtelindia. 15+ days, 7–8 calls, dues cleared — no unbundling. Only false timelines & “technical issues”. Escalating next via CPGRAMS if not resolved in 24 hrs. This is unacceptable. @Airtel_Presence

  • RamenkrDas2
    Ramen kr Das (@RamenkrDas2) reported

    3rd Class Network @airtelindia

  • Kunalkumar22499
    Kunal kumar (@Kunalkumar22499) reported

    @airtelindia bloody liars why your unlimited 5G isn't working same with the wifi services, ************* customer care team, literally I'm gonna lodge a complaint against you, looting customer money in the name of unlimited 5g data scam.🤬🤬🤬

  • sleepy369Aanand
    Anand kumar (@sleepy369Aanand) reported

    @AirtelIndia @AirtelPresence It's been days. Your team says "24 hours" every single day. People come, people go, nothing gets fixed. This is not customer service- this is a joke. Escalate or lose a customer. #AirtelDown #AirtelBroadband

  • Officialroybabu
    Rishav Roy (@Officialroybabu) reported

    @airtelindia @Airtel_Presence What is the reason for the slow internet connectivity in @silcharNOW? Both fiber and mobile data services are experiencing significant delays.

  • NandarajNandan
    Nandaraj Nandan🇮🇳 (@NandarajNandan) reported

    @airtelindia @airtelnews Facing serious internet speed issues with Airtel AirFiber in my area . Every evening the speed drops drastically. Getting only 5–7 Mbps download and 10–12 Mbps upload during peak hours (7 PM – 11 PM). This is unacceptable.

  • AbidZaidi1
    Abid Zaidi (@AbidZaidi1) reported

    @Airtel_Presence @airtelindia Your services are getting from bad to worse. Every other month we experience disruption and it sometimes takes days to set it right. You may check the records to verify my grievance. Everytime you promise better services everytime you FAIL ! 👎👎

  • dibya_prad76569
    Dibya Pradhan (@dibya_prad76569) reported

    @Airtel_Presence @airtelindia Extremely disappointed. I ordered Airtel Xstream Set-Top Box but it’s still not delivered. Meanwhile, I managed to get it from a local distributor due to the delay. Kindly cancel my order and refund my partial payment immediately. #Airtel

  • duttasamik
    Samik Dutta (@duttasamik) reported

    @airtelindia , #airtelkolkata -horribly bad network. Almost everyday I am facing wifi problem. no solution. None of your tele service ppl ready to lodge complain. Pls investigate. Will wait for another week and then move away.

  • DeepakMahajan86
    Deepak Mahajan (@DeepakMahajan86) reported

    @airtelindia I think I wasted my time by waiting for some1 to come and look at repairing DTH. Pathetic service & worst after sales. Can I get refund of the bill which while it’s been off for 15 days.

  • iKunalArora
    Kunal Arora (@iKunalArora) reported

    @airtelindia I m Airtel black customer, dth not working since 6 days, ur enginr turned up one day could not solve the issue after that no response cmplaint closed automatically without resolun. When callng customer care , they repeatedly say technical problem Pathetic service

  • markerpen01
    markerpen (@markerpen01) reported

    @airtelindia my data pack is ₹649 for 56 days unlimited 5g, yet the data runs out everyday. And i cant access unlimited top-up data. No excess data is activated. Fix this problem ASAP activate my truly unlimited 5g data. Since i ve 5g handle & in 5g NW area @Airtel_Presence

  • SoBharti
    SonimAbhishek (@SoBharti) reported

    @airtelindia my net not working since 6 days #airtel #airtelindia @airtelnews

  • ZxnilA67403
    Nilanjan Saha (@ZxnilA67403) reported

    @Airtel_Presence No one has contacted me for fixing my issue yet …with airtel wasting time is much easier lol @airtelnews @airtelindia

  • AmarJadhav45076
    Amar Jadhav (@AmarJadhav45076) reported

    @Airtel_Presence , @airtelindia- it's day 3rd my Airtel WiFi is not working, still no any care call to me for help, airtel support just ignore my complaint...bad service airtel....airtel walo jag jao nahi toh customer chale jayenge

  • AsimAnand2
    Asim Anand (@AsimAnand2) reported

    It's been 2 days since since I'm unable to use my Wifi & your whole team is giving me new time line again & again. @Airtel_Presence @airtelindia Your technicians & local service manager stop responding to my call.

  • ShankarMeh45062
    Shankar Mehra (@ShankarMeh45062) reported

    @airtelindia WiFi not working since morning. App keeps showing 5 hrs / 1 hr restore time, but still no network. Fix this ASAP. Customer No: 014123559995

  • priyantadas15
    Priyanta Das (@priyantadas15) reported

    @airtelindia can you stop my network service? I don't want your service anymore

  • rahultahiliani
    Rahul (@rahultahiliani) reported

    I am ok if Jio keeps this amount of 400Rs. But just want a confirmation that SIM has not been issued to anybody else for illegal activities. such a poor customer service experience, even before onboarding. Have been @airtelindia user. They are so much better.

  • Crazybakchod
    Rao Sahab- AICVC (@Crazybakchod) reported

    It has been more than 24hrs now without wifi @airtelindia @Airtel_Presence and every time i call engineer assigned im told will work soon Whole area is facing issues and reason given is fibre cut Im not sure these were the standards that Sunil mittal had thought off Shame on you guys..

  • Rajan_giri1
    Rajan Giri (@Rajan_giri1) reported

    Airtel sold me Xstream Fiber with IPTV but not installing IPTV for 14 days saying “no stock”. Stock issue is not my problem. Install within 48 hours or refund full ₹1500. @Airtel_Presence @airtelindia

  • AvijitKumarSah6
    Avijit Kumar Saha (@AvijitKumarSah6) reported

    @airtelindia @airtelnews hello airtel my connection is not working since last 3 days. What is going on

  • rongevibhor
    Vibhor Ronge (@rongevibhor) reported

    Your teams are capturing incorrect information, lack context on the customer complaint, and have been unable to resolve the issue. @airtelindia @Airtel_Presence

  • tarunk17
    Force Multipliers (@tarunk17) reported

    @niranjan_jog @Airtel_Presence @airtelindia My bad experience continues #airtel_presense Changed my hand set & since 3 days running pillar to post, but transfer of my eSIM to the new android phone is a distant dream. 3 days wasted w/o result & your 2 hour excuse is a farce Your dedicated teams & stores failed miserably.

  • pan1991_
    Pankaj (@pan1991_) reported

    @airtelindia Poor service from airtelwifi. After payment, agent is not installing wifi setup