Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 24: Problems at Airtel India
Airtel India is having issues since 06:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (51%)
- Wi-fi (26%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Coimbatore, Delhi, Ahmedabad, New Delhi, Cochin, Pune, Hyderabad, Indore, Chennai, Jamshedpur, Kolkata, Guwahati, Pānīpat, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
TV | 12 minutes ago |
|
Coimbatore
|
Phone | 1 hour ago |
|
Delhi
|
Phone | 4 hours ago |
|
Ahmedabad
|
Internet | 8 hours ago |
|
New Delhi
|
Wi-fi | 9 hours ago |
|
Cochin
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Joshi (@sandeepDcritic) reportedDear #Airtel @airtelindia the time your iptv takes in loading every time while turning it on half of the over of #IPL game is already over. Also even at a distance of hardly 8 to 12 Meter your iptv disconnects frequently. On complaining your service person says keep tv more close
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Kumar Gaurav patel (@KumarGa70838098) reported@airtelindia I’ve been facing a total outgoing call outage on my number since yesterday. Incoming calls are working fine, but outgoing is completely stopped. Please look into this ASAP. #AirtelDown #AirtelService
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ThoughtLine (@ThoughtLine) reportedHey @airtelindia tried to port my postpaid sim to airtel from @ViCustomerCare but received a call pretending to be Airtel verification and asked me to send Cancel sms to 1900. Guess Vi is playing a ***** game here. Will share numbers with you, from which I got a call . #IPLT20
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Syed Ahmed (@ishtiyaaqed) reported@airtelindia I have sent a dm regarding a query/issue and you have not responded.
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SUSANTA M. (@leetwopabani) reported- business issues with @airtelindia , then, why are you taking up their Recharge business on your platform??!! Now, why should one have to wait for 48 hrs for a confirmation from your side? Do you think the customer will wait for 48 hrs without connectivity ? What a nonsense??!!
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Hritick (@HritickSingh7) reportedIt has been 4 mnth but still there is no support from the airtelteam, I purchase xtream black plan and my settop box is not working properly after 1 mnth of purchasing ,i have been complaining all the time but there is no support from @airtelindia Kindly send a team to solve it.
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komal jalan (@komaljalan_24) reportedI raised my concern @airtelindia to install wifi in Hoddi area from past 4 days....still the company is not able to install the wifi...I am black member of @airtelindia ....but still not getting any service on time....@airtelindia look into the matter and please do the needful.
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Vibhor Ronge (@rongevibhor) reported@airtelindia @Airtel_Presence Extremely disappointing and frustrating experience with Airtel. A basic shifting request has not been resolved for the past 20 days. Multiple calls to your customer care number and emails to your appellate team have not resulted in any resolution
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Kishore Metikota (@KishoreMetikota) reportedHello @airtelindia @Airtel_Presence how do I reach out to your customer care executive? The chat bots are not helpful at all. I'm looking to disconnect my Airtel broadband connection and there's no option available in your Airtel thanks app or the 121 number. Please assist 🙏🏻
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Parvinder Bhatia (@bparvinder) reported@airtelindia My Broadband connection Xstream Fibre ( Wi-Fi ID 065722437886_wifi.) is down from past one week. Despite repeated complaints no step has been taken so far. Please help.
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Naveena Baleguli (@nbaleguli) reported@airtelindia @Airtel_Presence @airtelnews I’ve been trying to get help regarding UPI transaction SMS alerts on my Airtel mobile number. Neither chat support nor calls are connecting me to a live executive, and the bots do not understand the issue. #AirtelCares #CustomerSupport
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Aaron Ankith (@aaron_ankith) reported@airtelindia @Airtel_Presence and when I decide to give you one chance you again repeat the same useless crap all over . Now when I decide to cancel it I again get routed to an escalation team who will call me in 24-48 hours to resolve my issue .
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Hᴀʀɪ (@ss47186459) reported@airtelindia @AdobeExpress Shut the f up your network is so damn useless, your customer care is also useless , so many times i just lost connectivity without any reason & have my complaint pending from so many days
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Gaurav (@Gauravgupta1985) reported@airtelindia @jio_fiber With a 100 Mbps monthly Jio Fiber plan, you get a whole lot of apps, daily buffering, and above all, no app opens at all. This is a daily ordeal with a monthly bill of ₹1,060.82. @reliancejio they offer you only 7 days to pay bill for this 5 star service.
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SonimAbhishek (@SoBharti) reported@airtelindia my net not working since 6 days #airtel #airtelindia @airtelnews
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Aditya (@adityasamkc) reportedThe number 1 fraud company in the world is @Airtel_Presence @airtelindia @TRAI pls support me in this
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SUMIT YADAV (@skyg74395) reportedThis issue has been ongoing for a long time and the service quality is getting worse day by day. #Airtel #poorservice @airtelindia
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Dinesh Govindaraj (@DineGovind) reportedDear @airtelindia , your mobile network sucks to the core... Not able finish even one single call without disconnect 🤦🤦
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Aaron Ankith (@aaron_ankith) reported@airtelindia @Airtel_Presence Are you Brain dead or what ? you have 0 fricken accountability .Your on ground technicians in HYD Patancheruvu should be fired for their incompetence and so should your escalation team . You are Pathetic and so is your service @TRAI please help !
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HrisitA SaikiA (@Hrisita1) reportedVery disappointed with Airtel network lately. From evening till night, the internet is extremely slow. I am paying properly for the service but not getting proper connectivity when it matters @airtelindia
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Amar Jadhav (@AmarJadhav45076) reported@Airtel_Presence , @airtelindia ,@SunilBhartiMitl - my Airtel wifi not working since last 3 days not support from customer care. Bad service provider airtel...bad airtel bad service
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Mohammad Raza Jamani (@reza_jamani) reported@airtelindia Worst experience with airtel wifi, no customer service. Files complaint for two months and no response.
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sunny (@sunnyabala559) reported@airtelindia Hi i already book a airfiber connection in delhi. At the time of booking your company salesperson said connection will install in same day. Kindly make payment first. As per payment was done . But upto this time no connection is installed. HW bad it is no commitment
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Jay T (@JayT7171) reported@airtelindia @TRAI @MIB_India I am raising the issue related to due date. Mostly every platform is giving option to pay within 10 days. Recently I see that Airtel is giving option only for 3 days. Kindly help to extend the period. There're difficulties in the payment. Thank you
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Chandan Mishra (@chandan82mishra) reported@airtelnews @airtelindia @Airtel_Presence Very poor response by your sales and installation team and on top of it no action by customer service
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PS (@Jagruk_Bhartiye) reported@airtelindia @Airtel_Presence worst service ever even paying fir airtel back premium plans still not able to connect with customer care and nor able to raise complaint over the app as its showing we already facing issues in your area. Then why you are charging mnthly @DoT_India
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H-awake (@sachin_kabeer) reportedHi @airtelindia Your customer executive is continuously calling & threatening to install the service. Pls take appropriate action
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Harinath (@HR6392288467621) reported@airtelindia Hey why is 5 G mobile network not working in Chennai since yesterday evening. Mobile data disconnect often and when connected it's very slow What is the issue. Tried in multiple places issue is same even now
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Mayur Mahajan (@Mayur_Mahajan04) reported@airtelindia not sure how and what kind of tower setup you have done in ravet pune, but want to bring you to notice that whenever there is power cut in area network strength reduces and so does the internet speed even it stops working totally, and also there is lot of power cut
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Sanjay_Ch (@ReTb350_4272) reported@airtelindia you ******* moron there is no network since 12 hours in Mumbai. Wtf is this service. Zero accountability