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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 14: Problems at Airtel India

Airtel India is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Ahmedabad, Bengaluru, Chhindwāra, Chennai, Agra, Mumbai, Lucknow, Hyderabad, New Delhi, Pune, Chandigarh, Kolkata, Srinagar, Guwahati, and Raipur.

CityProblem TypeReport Time
Ahmedabad Phone 18 minutes ago
Bengaluru Internet 36 minutes ago
Chhindwāra Internet 2 hours ago
Chennai Internet 2 hours ago
Agra Internet 4 hours ago
Mumbai Total Blackout 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • mogheameya
    Ameya Moghe (@mogheameya) reported

    @airtelindia @AdobeExpress There is a recurring issue with STB. I am unable to raise issue on Airtel app. Kindly raise issue and expedite a visit.

  • MudassirMushtq
    مدثر مشتاق 🍁🇸🇩 (@MudassirMushtq) reported

    @airtelindia Please do something to resolve the issues we are facing at our location. @airtelindia

  • VidyaKendra2023
    Vidya Kendra (@VidyaKendra2023) reported

    @airtelindia (1/2) Whether it's ₹33 for 2 GB, ₹22 for 1 GB, ₹100 for 5 GB, or any other data add-on, the internet never works properly. Only the data that comes with an unlimited recharge works well. Why is that?

  • Pebbleshruti13
    Shruti Subramanian (@Pebbleshruti13) reported

    @airtelindia I have been calling customer care for the last 10 days to cancel my Wi-Fi installation request, but it hasn’t been done yet. Nobody can process the request for some reason. The payment has already been made. Please cancel the request and refund my money immediately.

  • Sahilc14
    Sahil Chandna (@Sahilc14) reported

    @airtelindia why cant i find 1 single ******* contact number to raise issue your bot is completely ****** @Airtel_Presence @airtelnews

  • swaggyNavneet
    Navneet Prashar (@swaggyNavneet) reported

    @Airtel_Presence @airtelindia @TRAI Airtel 5G is still not working despite an active ₹649 Unlimited 5G recharge and available 5G coverage. 24+ hours after my public complaint, there's still no resolution. Why charge for Unlimited 5G when it doesn't work? Resolve this immediately

  • debanjan071019
    Debanjan Chakroborty (@debanjan071019) reported

    @airtelindia @Airtel_Presence trying to get new broadband connection. Have raised 3 request in past 15 days. But none from airtle connecting. Already send details in DM and all the request no. If you cannot service in serviceable location( bangalore) please donot take request.

  • kk23578
    The Best ( Krissh) (@kk23578) reported

    I wanna close my airtel airfiber account Your service is worst @airtelindia Tell me the process

  • piyux12
    🚨piyu🚨 (@piyux12) reported

    Airtel collected my router faster than it can find its own responsibility — apparently, accountability has “No Network” at Airtel. 🤡📵 @Airtel_Presence @airtelindia

  • Anshuman_0019
    Anshuman (@Anshuman_0019) reported

    @airtelnews Still very poor 4g network 5g miles away & intersting thing is tower is just 300 meter away . So after complaining about 2 - 3 years now i am going to switch to vi or jio. @airtelindia @Airtel_Presence

  • KapilNa86946976
    Kapil Nayak (@KapilNa86946976) reported

    @airtelindia @airtelnews @TRAI 10 july 2016 se net connectivity band h aaj 14 july 2026 end hone bala h. Abhi problem solve nahi hui. Kya yah h better service airtel ki. Customer call laga laga k thak jaye. But airtel ki neend nahi khul rhi.

  • piyux12
    🚨piyu🚨 (@piyux12) reported

    @airtelindia @Airtel_Presence STOP IGNORING THE COMPLAINT. INVESTIGATE IT. FIX YOUR RECORDS. GIVE ME A WRITTEN RESOLUTION. If this continues, I will escalate the complete evidence trail before the appropriate consumer and regulatory authorities.

  • Devdattakulkar4
    Devdatta kulkarni (@Devdattakulkar4) reported

    @airtelindia Hi can you improve your service in Nashik ??? Your app is also not working but billing process is fine ????

  • ganeshan_iyer
    Ganeshan (@ganeshan_iyer) reported

    @PandeVidhita @airtelindia @Airtel_Presence Useless service. Unfortunate that telecom sector has become a cartel. Very few options to customers. In automative sector, cut throat competition and great options for customers. Mobile service - either useless airtel or ambani jio or near bankrupt vi. Public taken for a ride.

  • triptoworld007
    travel bro (@triptoworld007) reported

    Hello @airtelindia team I am in gurgaon Nathupur region from past week and facing issue of not getting net in evening even I have data left . I request to take a look at this issue as i recharge for 2 months every time

  • Shahid_Lcx
    Mohd Shahid (@Shahid_Lcx) reported

    @JioCare How many more years it will take?? @airtelindia and local internet providers already done with fix.

  • kewat81
    Shail (@kewat81) reported

    @airtelindia got a call from sriram, floor supervisor of airtel. He simple said pay the amount and issue will be closed. WTF is wrong with you ppl? I am ready to pay but u will have to acknowledge that charges has been put by Airtel voluntarily. No accountability pure harassment

  • IamRak22
    Rakesh (@IamRak22) reported

    @Airtel_Presence Its been 30 hrs since i sent the private msg with all details , may I know the resolution status please . @airtelindia @Airtel_Presence

  • inairvinod
    Vinod Nair (@inairvinod) reported

    @PranitaJaju @airtelindia Looks like an outage. The social media customer care team should have reached out to you by now. I am facing the same issue. Pathetic service and no accountability. The customer care number is a joke. It will not allow you to talk to the agent. Even the chat bot is a scam.

  • SavejRana3
    Shavez Rana (@SavejRana3) reported

    Hi @airtelindia, I'm facing serious network issues for the last 15 days. Both mobile internet and voice calls are performing very poorly. Even my Airtel Xstream Fiber connection is so unstable. This has been extremely frustrating. Please look into this issue and resolve it ASAP

  • programmer_poet
    Ashish Bhagwani (@programmer_poet) reported

    @airtelindia the internet connection is not working since last 4 days. The engineers has not been able to provide satisfactory solution. Have a look at the complaint with service request number 11035055064

  • imqamar0786
    Kashif Quamar (@imqamar0786) reported

    @airtelindia network issue solve karo

  • Parthas59240055
    Parthasarathi Bhattacherji (@Parthas59240055) reported

    @Airtel_Presence @airtelindia @Airtel_Presence Will anyone from your team bother to call or check up on this issue All details have been shared in DM or will your team only bother when the bill is due

  • 1291Pradeesh
    முகமூடி ௮ணியாதவன் 🪽 (@1291Pradeesh) reported

    @Narcisshit @airtelindia Worst appo

  • stars_gazer_
    vijay singh (@stars_gazer_) reported

    @airtelindia My simple question to you, if you don't have capacity or supporting technology then why are you people selling out new connections of air fiber to people. And after collecting the money telling customers that the tower capacity is full, we can't help.

  • raviagr54976448
    Ravi Agarwal (@raviagr54976448) reported

    @airtelindia Paid ₹1,708.64 on 9 July, but it's still not reflected. Shared all proofs multiple times. Your support team keeps disconnecting calls and isn't helping. Very poor customer service. Txn ID: M1860478 #Airtel #PoorService

  • RajPal2107
    Rajkumar Pal (@RajPal2107) reported

    @airtelindia your WiFi sucks 10 days no internet I need this month invoice wave off or close my connection ******* worst Customer service ever #airtelwifisucks

  • 9arvit
    garvit (@9arvit) reported

    @JioCare @reliancejio 3 days no support and no engineer visit, is this the best you can do in Prime City - Delhi, Dwarka. I hope you still have to wait for IPO, improve you're support first, so unreliable If it doesn't get resolved by today I'm switching to @airtelindia Fiber

  • babarancho78
    Mohit Bhatt (@babarancho78) reported

    @airtelindia @airtelnews Pathetic service . Your app doesn’t have any option to report the issue too. The dialing number is also not connecting to customer care executive .

  • parv754
    Parveen Gulia (@parv754) reported

    @airtelindia @Airtel_Presence @airtelindia is such a bad service provider you can’t contect them for complaint or service they alway promot chatbot my airtel fiber have been disconnected for last three daysthey are not solving it their arranged service engineer don’t pick call