1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 23% Wi-fi (23%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, Guwahati, New Delhi, Bengaluru, Delhi, Jaipur, Chhindwāra, Kolkata, Mumbai, Hyderabad, Chandigarh, Patna, Rājkot, Kalyān, and Indore.

CityProblem TypeReport Time
Pune Internet 5 minutes ago
Guwahati Internet 30 minutes ago
New Delhi Wi-fi 3 hours ago
Bengaluru Total Blackout 3 hours ago
Delhi Internet 4 hours ago
Jaipur Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Vicksi14
    Vikas Lund (@Vicksi14) reported

    @airtelindia terrible service you are not able to resolve a ticket for 2 weeks and your so called premium black support person name Pavan in Bangalore says he doesn’t care if 200 houses disconnect from airtel. Great customer service !

  • VijayAnandS95
    Vijay Anand S (@VijayAnandS95) reported

    Broadband Network outage again on very next day. It was restored last night and now it's gone again. Why is it so difficult to just provide a stable internet connection? How is the service so bad? @airtelindia @Airtel_Presence

  • agrawal_sanjeet
    𝗦𝗔𝗡𝗝𝗘𝗘𝗧 𝗔𝗚𝗥𝗔𝗪𝗔𝗟 (@agrawal_sanjeet) reported

    @JioCare my router is not working, I've been trying to raise a request from last 30 mins but it's just redirecting me here and there. Such poor support will lead me switching to @airtelindia , this is not happening for the first time. #jio #jiorouter

  • ramavaikunta
    M.RAMA RAO (@ramavaikunta) reported

    @airtelindia @Airtel_Presence @bhartiairtelfdn When there exists every day no internet connection especially in morning hours why should a customer in Vidyanagara , Hubballi 580031 area should renew by advance payment

  • Kbhadre
    Kapil B (@Kbhadre) reported

    @airtelindia @AdobeExpress @airtelindia Customers face instant late fees for payment delays: but when companies deliver poor service, they pay no penalty at all. If you expect us to pay on time, we expect you to deliver on your promises. Fairness should work both ways. More than 2weeks, facing issues.

  • lee3092
    Leo Peter (@lee3092) reported

    @airtelindia @Airtel_Presence Dear Airtel your coimbatore network has gone from bad to worse in past few weeks. What really is happening? Important calls getting dropped, no network coverage in places that already had coverage,Switching to Edge from 5G in calls midway 1

  • Ajaxjacksss
    Ajax (@Ajaxjacksss) reported

    What a pathetic bunch of losers @airtelindia I have a unlimited pack valid till next month, I had some issue so I had to call the customer care IVR, when I requested to speak to a agent, I was told I had a low balance. Wtf is this??? Do I need to topup with talktimes despite...

  • Swamishivapad
    Swami Shivapad 🇮🇳 (@Swamishivapad) reported

    @airtelindia My Wi-Fi installation was scheduled for 18 June, but your engineer misled me into sharing an OTP and rescheduled it to 19 June. Now he’s not answering calls, and there’s zero update. I’m flying tonight. Stop harassing customers and fix this immediately! Unacceptable

  • rohitverma097
    Rohit Verma (@rohitverma097) reported

    @airtelindia From today morning my airtel wifi is not working and also lodge the complaint till yet no one has to come to resolve the issue dsl no. is 01582-468359.

  • harsh_dhanuka
    Harsh Dhanuka (@harsh_dhanuka) reported

    @airtelnews @airtelindia @Airtel_Presence Your ‘so called’ International Roaming is totally ******. Outgoing calls never work on IR. It always says services barred. I am a 20-year postpaid loyalist of this sim, but I believe it’s now time to change this.

  • sinha_jb
    JB sinha (@sinha_jb) reported

    @airtelindia your services are bad as hell. Poor internet,poor call connectivity. such a miserable service,gonna port to other network very soon.

  • isarpitgupta
    Arpit Gupta (@isarpitgupta) reported

    @airtelindia @Airtel_Presence Airtel WiFi has not been working since morning .The Internet is completely down and affecting my work. Kindly resolve this issue at the earliest.

  • vvmenon
    Vinod (@vvmenon) reported

    @airtelnews Poor army, now they will run around for network. As a priority customer, I am try hard to get proper network and speed. @airtelindia @airtelnews are you not ashamed to give **** service in the name of "priority"???

  • kamatanay
    Anay Narendra Kamat (@kamatanay) reported

    @airtelindia @Airtel_Presence it’s been 3 days that my Internet is down. You raised a ticket and that got reassigned to another engineer for 21st June. Seriously?

  • PratikKumarTri5
    Pratik Kumar Tripathy (@PratikKumarTri5) reported

    What the hell @airtelindia can't use internet even with 5G in bhilai Very much disappointed.. Fix it asap @airtelindia

  • BharatYugaBaat
    BharatBaat (@BharatYugaBaat) reported

    UPDATE: Airtel customer service is ABSOLUTELY STUPID 😤 Called after my IPTV complaint (see previous tweet), they RAISED A DTH REQUEST instead of IPTV! I NEVER asked for DTH! This is COMPLETE negligence + total incompetence from Airtel. Now NO callback AGAIN! HOW IS IT POSSIBLE that buying a NEW SERVICE takes so much of delays? Cancel this WRONG DTH ticket & activate IPTV IMMEDIATELY! Your system is UTTERLY USELESS! @airtelindia @Airtel_Presence

  • Divyans87124089
    Disbelief (@Divyans87124089) reported

    @JioCare @reliancejio @airtelindia It seems even your sociao media handle is equakky incompotent or you dont have any hold or control on your own service centers. Till today nobody has visited and the problem exist.

  • MahaliRitik
    RITIK MAHALI(ରିତିକ ମାହାଲି) (@MahaliRitik) reported

    @airtelindia From morning to evening I have tried for Shifting my Wi-Fi to another place but there is no good response and in Airtel Thanks App showing Error Occurred Please Try Again Later. Resolve the issue ASAP.

  • lakshmikanan
    Lakshmi Kannan (@lakshmikanan) reported

    @airtelindia in such a condition asking the account holder to be physically present in India to issue a new SIM is not acceptable. Request the concerned team to resolve this issue immediately and help my father to use his phone. Thank you

  • mailirfansk
    mailirfansk (@mailirfansk) reported

    @excitel_rocks Your service sucks, no internet from 3 days. Customer service team says will get resolve in next 4 hours. @airtelindia @Airtel_Presence you can contact for a new connection

  • chaithu011
    Chaithu Chaithanya (@chaithu011) reported

    @Airtel_Presence @airtelindia @jagograhakjago these Airtel guys are playing around with me, wasting my time, money and efforts. Please help to take immediate action!

  • ram_singh92
    Rameshwar Singh (@ram_singh92) reported

    @Airtel_Presence @airtelindia The worst network provider is airtel in my area and a big scam they are doing is when there is a power cut no internet and no network.

  • Nandkum11
    Nandkumar (@Nandkum11) reported

    @airtelindia @Airtel_Presence Despite raising multiple complaints and following up repeatedly, there has been no resolution, no update, and no accountability from the Airtel support team. This prolonged outage is affecting my work and daily activities.

  • lakshmanpuli
    Lakshman Kumar (@lakshmanpuli) reported

    @Airtel_Presence @airtelindia its been 8 hrs since internet connectivity stipped and user interface of your airtel app doesnt allow to register a service request or a complaint. Bravo! for deploying AI chatbots . So much for trusting you. "With great network, comes great accountability."

  • harisaravanan
    Hari Saravanan🇮🇳 (@harisaravanan) reported

    @airtelindia @Airtel_Presence YOUR services have gone from bad to worse! Wifi down frequently for past few days and ZERO care! You are competing with Bescom for downtime champions? Bye bye to longterm relationship - wishing you loads of badluck to perish to competition! 👎👎👎

  • me_ashuu
    Ashutosh Srivastav (@me_ashuu) reported

    @airtelindia @Airtel_Presence more than 8 hours and yet No resolution has been given, why your useless team ask for Contact Number when they don't have to contact?

  • imaryamant
    Aryaman Tewari (@imaryamant) reported

    Wtf @airtelindia already stopped unlimited 5g services for prepaid users even though I've unlimited 5g pack, this is straight up fraud and violation of users rights, fix this issue asap.

  • crimetobehonest
    చలో నవ నిర్మాణ సభ (@crimetobehonest) reported

    @airtelindia @Airtel_Presence my esim transfer from old phone to new phone is not working, now I’m stuck with no signal on both phones, your customer care number is useless with infinite IVR options what’s the solution here? Or should I just get new number from different provider

  • Insightfno999
    Insight FNO (@Insightfno999) reported

    What a pathetic service from @airtelindia despite repetitive complaints of their WiFi and internet issue in my area no one is solving the matter disgusting

  • Kbhadre
    Kapil B (@Kbhadre) reported

    @airtelindia Customers face instant late fees for payment delays: but when companies deliver poor service, they pay no penalty at all. If you expect us to pay on time, we expect you to deliver on your promises. Fairness should work both ways. More than 2weeks, facing issues.