Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Delhi, New Delhi, Chhindwāra, Cochin, Mumbai, Jaipur, Mohali, Pune, Nagpur, Patna, Gandhinagar, Hyderabad, Ahmedabad, Indore, and Dimāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 4 hours ago |
|
New Delhi
|
Internet | 4 hours ago |
|
Delhi
|
Wi-fi | 5 hours ago |
|
New Delhi
|
Internet | 7 hours ago |
|
Chhindwāra
|
Internet | 7 hours ago |
|
Chhindwāra
|
Phone | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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MahanteshBK (@msk006565) reported@airtelindia I need some quick resolution and I can’t afford this messier service.
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సుरेsh (@SureshJ00046793) reported@airtelindia This is extremely frustrating as I’m unable to use the service properly. Please look into this urgently and arrange a technician visit to resolve the issue. Complaint/service request number -11039463468, Airtel Black account: 10101029766423, provide an update on the resolution.
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Mersal Arasan (@AbdulKa68493643) reportedAirtel network has been blocked since this morning so people who are unable to use services have rushed to fix it and report what caused it #Airteldown #Airtel @airtelindia #Networkdown
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adad (@Arvind9349) reportedHi, your service request 11039435252 has been assigned to engineer Charpot Harshdkumar (08047613175). He will contact you on 02-Sep-2026 between 05:30 PM - 06:30 PM. To track your request or reschedule appointment as per @airtelindia
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Vivek Vikram (@kusvii) reported@airtelindia @Airtel You have really done injustice to customer by pushing incompetent chatbots rather putting human customer care.The email I got from airtel shop again has bot responding. My phone recharge deducted money and for 3 days it's still not resolved. Can someone help.
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HIEMANSU SAH (@CAHimanshushah) reported@airtelindia is there any real person with whom i can speak??? There is only stupid and nonsense auto call system in your customer care number. Which keep speaking even though you press selected options. Ridiculous @Airtel_Presence
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Rakeysh Mahato (@RakeshM73729325) reportedMy broadband is not working from last 2 days and till now no call from engineer @airtelindia
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Chris Kevin (@JuniorJiraiya) reported@airtelindia I have the most unsatisfying and most irritating experience with yall over cancelling a WiFi service, your app only had a pause plan and no cancellation feature in it? Why do you guys increase your data packs prices if you can’t proved your customers with basics ?
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Akshay Sharma (@livelovenchill) reported@airtelindia Absolutely unacceptable service! My Airtel DTH has been not working for an unreasonably long time. Instead of actually resolving the issue, the responsible person kept updating/extending the SLA repeatedly. Now, no one is even picking up the calls.
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VIVEK SINGH (@VIVEKSD27) reported@Airtel_Presence @airtelindia I’ve already shared all the details in DM. This isn’t a minor inconvenience anymore the slow internet is seriously hampering our office productivity and disrupting work. We’re paying for a 300 Mbps plan, yet struggling with basic connectivity and upload speeds.
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Zia (@zia24547) reportedHello @airtelindia @Airtel_Presence Any reason why the internet is down again in about 9 days ? What is it that I'm paying you for ? Hathway broadband is so much better.
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ro 🍉 (@cricketnoises8) reported@airtelindia I've been reporting issues with internet getting disconnected for the past month. There's been no follow up, no resolution, no technician who came to check it out. Everytime I call customer care they say it'll be resolved in a day and absolutely nothing is done.
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మనోజ్ (@bosssraaalucha) reported@airtelindia @airtelindia I need urgent help with a duplicate Airtel Black payment. I paid ₹724.82 on 1 Sep at 4:45 PM via debit card, and ₹824.82 was again deducted automatically on 2 Sep at 8:16 AM via UPI AutoPay.
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Saffron Chargers (@SaffronChargers) reportedI shifted to a new house and requested Airtel to relocate my WiFi connection. Instead, Airtel is telling me to remove the router myself and bring it to them - even though it is installed at a considerable height. I’m currently out of the city and only my mother is at home. I’m not a technician. How am I supposed to safely remove it? And when I asked Airtel to send their team, their response was: “We won’t do it. You can cancel the connection.” Here’s the shocking part: when I got the connection, Airtel told me that shifting the connection would be THEIR responsibility. Promise the service while taking the customer, then refuse to provide it when the customer actually needs it. This is what Airtel customer service has come down to. @airtelindia - is this your idea of customer service?
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Rajat Kumar Guru (@rkg_99) reported@airtelnews @airtelindia please resolve this problem and stop this scam which goin on here.
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Varun Bhat. (@VarBosR) reported@143_pushpendra @airtelindia I never thought I'd see "E" again bro. Faaaaaa
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Aatmaram Tukaram Bhide (@BhideSpeaks) reported@ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.
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Vijay Shankar (@vijayshankar467) reported@airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately! @airtelindia
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laxman negi (@laxmannegi) reportedI think @airtelindia is no better than BSNL in Dehradun. I switched to Airtel thinking service and customer support will be good. Well I was wrong, broadband maintainability is very bad. Issue resolves, ticket resolves and issue occurs again. Then the cycle follows of this pain
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Gopi Mani Ratnam (@maniratnam_007) reported@airtelindia MF.! If you have any software issue or glitch in app then make it update with developers. Here I’ve done recharge for extra data but data was not activated. You stupid people looting us easily.
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Gaurav Singh (@officialwritter) reported@airtelindia Porting to Airtel Postpaid was the biggest mistake i have done. Apprx 2000 rs bill has been paid and yet issue is not solved. Just try again and wait 4hrs or 8 hrs is the statement @TRAI
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Mr.Rawat (@Iamrawat_2) reported@SurajKumarxz @ViCustomerCare @airtelindia Bank work ke reacharge kiya tha otp bahut late me de rha tha upper network pahle se hi raddi hai
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AMLAN PRIYABRATA BARIK (@AmlanPriyabrata) reported@airtelindia @Airtel_Presence, 3 complaints.0resolution.💀 SR:C5AGD3EST20260821374378 C5AGD3EST20260808259524 C5AGD3EST20260828363655 2026 re bi indoor re network nahi,internet crawling speed re chaluchhi. Paying for 5G, getting frustration. Fix this. @TRAI#AirtelDown
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🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reportedHi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel
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BhumiKa Dave (@11BhumiKaDave) reported@airtelindia from last 2 days i have been struggling with my wifi's irregular disconnection. I pay pretty good amount to get 100mps and my work is being impacted badly. Can someone really lookinto it urgently. Refund me if you cant give me proper service. Frustration is at peak.
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Kuldeep Sharma (@KarmaSutraKS) reported@Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia
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saumitra yadav (@ysaumitra) reported@LtGenDPPandey @airtelindia This customer care call number is real headeche. If you want this tap this if you want this than tap this then you will get message our customer service excutive is busy please hold the line. 🫣
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Ashutosh Singh (@as8012285) reportedDear @Airtel_Presence @airtelindia, requesting your kind support regarding my broadband refund for ID: 053214286644. The router has been successfully handed over to Shadowfax (ID: R2197916190SRL).Although the connection was initially managed by someone else, I have been making-
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Bhumik Jain (@bhumik_jr) reported@Airtel_Presence @airtelindia what kind of priority you are giving to Airtel black customer. My Internet is not working from 3 days and your chat box has only a standard reply that we are working on it. The same reply is been given to non black customer also. Then what’s the use
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🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reportedHi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel @Airtel_Presence