Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 23: Problems at Airtel India
Airtel India is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (51%)
- Wi-fi (26%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Pune, Jamshedpur, Kolkata, Guwahati, Chhindwāra, Indore, Chennai, Pānīpat, Bhopal, New Delhi, Hyderabad, Mumbai, Imphal, Ranchi, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 30 minutes ago |
|
Jamshedpur
|
Wi-fi | 2 hours ago |
|
Pune
|
Total Blackout | 4 hours ago |
|
Pune
|
Internet | 5 hours ago |
|
Kolkata
|
Internet | 6 hours ago |
|
Guwahati
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul (@rahultahiliani) reportedI am ok if Jio keeps this amount of 400Rs. But just want a confirmation that SIM has not been issued to anybody else for illegal activities. such a poor customer service experience, even before onboarding. Have been @airtelindia user. They are so much better.
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shailendra rathore (@shelua226) reported@airtelindia @dpk1414 Please consider this as a final notice. If the issue is not resolved immediately and permanently within the next 24 hours, I will proceed to disconnect Airtel services without any further communication. Additionally, I will be compelled to escalate this matter to higher authoriti
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Vaibhav_here (@clasher_vk) reportedHey @airtelindia no network in our area since 9AM yesterday.Kindly provides me an update regarding the resolution of the issue.I have already DM'ed you with my mobile number.
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Santosh kr choudhary (@santjee1985) reported@airtelindia This is really a Kind of looting that airtel is doing, it should be reversed Immediately as I had Paid for 84 days Validity in advance and if The Prepaid service which I converted to Post Paid will again be charging for the same Period Please credit my advance
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saket sharivastava (@saketverma29) reported@airtelindia @bhartiairtelfdn I'm not getting my full refund. Airtel has only made minor adjustments of Rs 94 and Rs 200—take that amount from me if needed. I want a refund for 5-6 months of WiFi charges due to your technical issue, during which the WiFi didn't work at all, yet you charged me the full amount
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Ecaliber.bnb Tabi 🟧 (@Excalibur629) reported@Airtel_Presence @airtelindia my airtel fiber is not working since today, it's showing only 3 lights, due to this my important tasks are interrupted, i have wasted my whole due to this, please check DM asap
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LAKKSHMI NARAYEN (@l_narayen) reported@gayatri008_16 @airtelindia Jio is even worst network as well
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Siddesh Attavar (@AttavarSiddesh) reported@airtelindia @Airtel_Presence Technician refused installation for my Airtel Xstream Fiber request citing wiring issue, no resolution provided & 121 not working. Request immediate cancellation and refund. Details can be shared on DM.
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Nilanjan Saha (@ZxnilA67403) reported@Airtel_Presence No one has contacted me for fixing my issue yet …with airtel wasting time is much easier lol @airtelnews @airtelindia
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SN Capital (@sn_capital) reported@JioCare @airtelindia We’ve raised multiple complaints, but no resolution. Just empty promises. Attaching bills and proof of issues. If this is not resolved immediately, we will be forced to escalate this legally and switch providers.
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H-awake (@sachin_kabeer) reportedHi @airtelindia Your customer executive is continuously calling & threatening to install the service. Pls take appropriate action
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My name is Shaikh (@MynameisShaikh5) reported@airtelindia @TRAI what's your minimum prepaid plan to keep the number in service and active ?
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Dinesh Gattani (@gattani_dinesh) reported@airtelindia @airtelindia This is the worst ever service I received by any ISP. Your customer support executive are just misguiding in name of time and just not providing support. In last 3 days I've called them more than 20 times and just received ans that it will be solved in this time.
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Ritesh Kumar (@itsritesh01) reported@Airtel_Presence @airtelindia What's wrong with customer care department even after calling multiple times and posting on X multiple no response no reply. I have a validity of 50 days otherwise I would ported to other service provider till now.
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Asim Anand (@AsimAnand2) reportedIt's been 2 days since since I'm unable to use my Wifi & your whole team is giving me new time line again & again. @Airtel_Presence @airtelindia Your technicians & local service manager stop responding to my call.
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SivakumarPutta (@PuttaSivakumar) reported@airtelindia @Airtel_Presence when there is no stock how can the payment be taken and no engineer reached out to communicate. Your customer care people also doesn't update proper details in the ticket. This is not how a brand words. Holding a money for this much time too.
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Santosh kr choudhary (@santjee1985) reported@airtelindia This is really a Kind of looting that airtel is doing, it should be reversed Immediately as I had Paid for 84 days Validity in advance and if The Prepaid service which I converted to Post Paid will again be charging for the same Period Please credit my advance Payment
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𝖉𝖎𝖑𝖊𝖊𝖕_𝖉𝖍𝖔𝖓𝖎 (@dileepdhoni771) reported@gayatri008_16 @airtelindia Same here-network has gone from bad to worse. Internet barely works… seriously frustrating 😤. This isn’t what we’re paying for. Service quality has dropped a lot lately. Raised multiple complaints this month, but still no fix. What’s going on?
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Samrath Singh Rajawat (@samrathrajawat) reported@airtelindia Today is the third day of WiFi outage in my locality (Freedom Fighter's Enclave, Saket). By when will this be fixed?
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Ganganagar Sadat Azadari (@sadatazadari786) reported@airtelindia dear Airtel My 5g unlimited data is not working please This Problem solve
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Biryani Boi (@BiryaniBoi67) reported@gayatri008_16 @airtelindia I'd say the service is very flawed and irritating in Airtel. but in 3 yrs I had issue maybe once ig. so imo the amount of times you'll be in a unwanted situation is way lesser than Jio or any other. but service is pretty bad (not like Jio is any better 🥀)
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Indian (@Moonsouro) reported@airtelindia @TRAI Dear Airtel team, my father has had a connection for last 10 years. Now he is not able to walk or move. His SIM card has stopped working for the last 7 days. I need to issue a new SIM card. What is The procedure to Change the SIM ? he can't go to the store.
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Amit_cool19 (@Cool19Amit) reported@airtelindia @AdobeExpress @airtelindia Very poor internet speed on my number 9028096000 in Pune, Manjri area. Even with an active data plan, the internet is extremely slow and affecting my work. Please check and resolve this issue urgently. #Airtel #NetworkIssue #InternetSpeed
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Satish Thakur🇮🇳 (@sat81420thakur) reported@airtelindia @airtelindia your service engineer is big liar without resolving and visit they have again closed the ticket as resolved. How can u guys cheat your customer # Sunil Mittal
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Bhargob (@Bhargob20887629) reported@airtelindia Facing severe network issue in my area for last 3 days. Network works for 30 mins then goes down for 2–3 hours. All users are affected. Location: Kathajan, Singia, Kamalpur, Narayanpur, North Lakhimpur, Assam - 784164 Please fix urgently.
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Techsavy2.0 (@dharam32) reported@airtelindia I am writing to raise an urgent complaint regarding my Wi-Fi installation request. Request ID: RQXWA8Q2VZ I have made total payments of ₹1,500 for th new WiFi @Airtel_Presence DM you the details needed installation or refund ASAP
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SaltStorm_28 (@Pushkar181017) reported@airtelindia 3 din se WiFi band hai aur aapki taraf se ZERO response. Recharge time pe full speed, service time pe full silence — kya baat hai Work disturb, daily routine mess… aur customer support ghost mode mein. Fix this ASAP warna escalate karna padega enough is enough..
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Sarang Bhirad (@isarangbhirad) reported@airtelindia Your xstream wifi is down and no internet for the past two days. No one from the customer support is helping resolve the issue. Please get in touch and fix this issue.
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Avijit Kumar Saha (@AvijitKumarSah6) reported@airtelindia @airtelnews hello airtel my connection is not working since last 3 days. What is going on
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sourav pathak (@Pathaksourav1) reportedWorst service i have 10 postpaid numbers and now we need to add 3 new number but your manager of Darbhanga bihar location special puja mam totally irresponsible not pick call no any answer i try to buy sim last 20 days kindly consider this @airtelindia mirzapur airtel store.