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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, New Delhi, Alwar, Visakhapatnam, Gurgaon, Bengaluru, Guwahati, Mumbai, Meerut, Chennai, Pune, Kharar, Kolkata, Seven Pagodas, and Hyderabad.

CityProblem TypeReport Time
Chhindwāra Internet 34 minutes ago
Chhindwāra Internet 1 hour ago
New Delhi Internet 2 hours ago
Alwar Internet 2 hours ago
Visakhapatnam Internet 3 hours ago
Gurgaon Wi-fi 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • LOKESHSINGHBH15
    LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported

    @airtelindia Final reminder to @airtelnews @Airtel_Presence: Refund my ₹500 immediately. I paid for Airtel DTH/Airtel Black connection under Request ID TTBR8U7A54 / NTBR8U7A54, but the service was never installed/activated and the order was cancelled. I have already shared proof

  • Bieng_Aditya
    Aditya 🇮🇳 (@Bieng_Aditya) reported

    Hey @airtelindia @Airtel_Presence 5G is available in my area, but the signal is extremely weak and inconsistent. Please optimize the local network capacity and boost the coverage here , my locations is mishrauliya , Ghazipur city station 233002.

  • ShubhamAsh14313
    Shubham Ashish (@ShubhamAsh14313) reported

    @Airtel_Presence @airtelindia why your wifi services are getting worst and worst I've don't your yearly recharge every second day third day I've to do a complaint why can't you just do your job properly provide refund the wifi has problems pathetic 0544416079959_wifi 20012140962

  • ysaumitra
    saumitra yadav (@ysaumitra) reported

    @LtGenDPPandey @airtelindia This customer care call number is real headeche. If you want this tap this if you want this than tap this then you will get message our customer service excutive is busy please hold the line. 🫣

  • pratik_s12
    Pratik Soitkar (@pratik_s12) reported

    Absolute scam by @airtelindia @Airtel_Presence ! Sales guy (7219177924) took my broadband booking showing a nearby box, then says it's a "DUMMY" and real installation takes 3-4 months! Now they are refusing to cancel my booking?! Pathetic service. Cancel it now! 😡 #Airtel

  • AnghuRabi
    Rabi Anghu (@AnghuRabi) reported

    @airtelindia @Airtel_Presence Kindly, check what is wrong with Airtel Network, we are without Airtel Network at least from 5-6 hours ago. Location: Kamakhyapur - Gautampur - Maitripur - Dimapur under Diyun circle - Pin - 792103.

  • brndbykunal
    Kunal Patrawala | Digital Marketer. (@brndbykunal) reported

    @Airtel_Presence @airtelindia No one has still contacted me from your customer care even after repeated attemtps and emails. I think you guys are not interested in getting your outstanding bill cleared is it?

  • vishwatalati07
    Vishwa Talati (@vishwatalati07) reported

    @airtelindia Brilliant service. Raising a request (31-1000016065784) today results in a resolution date two weeks out on 17/09/2026. Are you dispatching carrier pigeons to fix the tower, or should I just migrate to the Stone Age now?

  • PreetBainsMj
    Devil (@PreetBainsMj) reported

    @airtelnews "@Airtel_Presence @airtelindia My 5G is unlimited and network is full, yet it keeps showing my daily data is exhausted and the internet is completely slow or not working. I have been complaining about this daily for a week now, but you are just ignoring it. fix this immediately!"

  • CseMohit
    Mohit Navandar (@CseMohit) reported

    @airtelindia @AdobeExpress @airtelindia WiFi is not working. Not able to create a service request from Airtel app, it says failed to create a service request. Called your customer care number, it says can't connect to customer support team, try again 02035098590 wifi I'm reachable at 8669068878.

  • JeetuKushwaha
    Jeetu Kushwaha (@JeetuKushwaha) reported

    @airtelindia I want to reclaim this airtel number 7830332184 please help me

  • as8012285
    Ashutosh Singh (@as8012285) reported

    Dear @Airtel_Presence @airtelindia, requesting your kind support regarding my broadband refund for ID: 053214286644. The router has been successfully handed over to Shadowfax (ID: R2197916190SRL).Although the connection was initially managed by someone else, I have been making-

  • CreativeBloke
    Vishal Rastogi (@CreativeBloke) reported

    Pathetic service from @airtelindia continues. Constant broadband failures, zero reliability, and now a complete outage since 1st Sept with absolutely no update. If you’re facing the same mess, speak up. #airteloutage @Airtel_Presence

  • vikram00797
    vikram mishra (@vikram00797) reported

    @reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain

  • rkg_99
    Rajat Kumar Guru (@rkg_99) reported

    @airtelnews @airtelindia please resolve this problem and stop this scam which goin on here.

  • zia24547
    Zia (@zia24547) reported

    Hello @airtelindia @Airtel_Presence Any reason why the internet is down again in about 9 days ? What is it that I'm paying you for ? Hathway broadband is so much better.

  • ChalapathiNeti
    Chalapathi Rao (@ChalapathiNeti) reported

    @airtelindia The technician came! After rigorous followup.He billed me rs.3150 for amplifier charges citing weak cable,never an issue in the last few years.Every flat in my complex has an amplifier or is it a compensation scheme for your service provider?Is it under warranty?

  • Trivia_Is_MyJam
    ᴮᴱsg⁷💜🧈🏖️ (@Trivia_Is_MyJam) reported

    @airtelindia your customer service is the worst! I had applied for a duplicate sim as my current sim has suddenly stopped working and the local airtel office says I need to apply for it from the region/state where the sim belongs. When searched on internet, I found no such rule.

  • Bhakto_Ka_Abba
    Berozgar Janta Party(B.J.P.) (@Bhakto_Ka_Abba) reported

    @airtelindia why no network from last 3 days ? Number is 8318166565 recharged for 199 just now still no signal should I switched to other network ?

  • livelovenchill
    Akshay Sharma (@livelovenchill) reported

    @airtelindia Absolutely unacceptable service! My Airtel DTH has been not working for an unreasonably long time. Instead of actually resolving the issue, the responsible person kept updating/extending the SLA repeatedly. Now, no one is even picking up the calls.

  • reckls
    benjamin franklin (@reckls) reported

    @Airtel_Presence @airtelindia Facing frequent disconnections on Airtel Fibre for the past several days. Connection drops multiple times a day, Raised complaints via app/call but issue keeps recurring. Need a permanent resolution. #AirtelFibre #AirtelInternetDown

  • Bieng_Aditya
    Aditya 🇮🇳 (@Bieng_Aditya) reported

    Hey @Airtel_Presence @airtelindia 5G is available in my area, but the signal is extremely weak and inconsistent. It was very good till 5 days ago. I have complaint so many time at your customer care number but there is no resolution provide till now.

  • therajatbishnoi
    Rajat (@therajatbishnoi) reported

    Hi @airtelindia there is an issue with my wifi its been more than 6 hrs internet not working..please can you check mobile number : +91 86991 63294

  • vishnuv94
    Vishnu Vijay (@vishnuv94) reported

    @airtelindia @airtel_presence Still awaiting a response after 3 hours. I have no working channel to raise this complaint. Please address this urgently as it is affecting our work.

  • kusvii
    Vivek Vikram (@kusvii) reported

    @airtelindia @Airtel You have really done injustice to customer by pushing incompetent chatbots rather putting human customer care.The email I got from airtel shop again has bot responding. My phone recharge deducted money and for 3 days it's still not resolved. Can someone help.

  • SushantTarkash
    Sushant S (@SushantTarkash) reported

    Absolutely unacceptable service. Promised resolution within 4 hours, yet no technician has even visited and my internet remains down. Now the complaint has been shamelessly marked “closed” without fixing anything. This is not customer service. @airtelindia

  • Gs_Bishtldos
    Gujju_singhThakur (@Gs_Bishtldos) reported

    Currently, only Airtel and Jio have a monopoly in the country, and recharge prices are increasing day by day. They have very skillfully eliminated all other telecom companies by offering them for free first. Now they have started such recovery for their three months of free service that it's unbelievable. Monopoly in any field can only lead to inflation and helplessness. If Vodafone, Idea, Tata Docomo, MTNL, Aircel, and other companies existed today, Jio and Airtel wouldn't be able to dictate terms. The government also seems to be standing in their favor. It appears the government has handed over everything to these selected companies. Who will treat these predatory companies that offer 28 days of recharge in a 30-day month? Other options for the country's citizens have been deliberately eliminated. This is absolutely not right, and I strongly oppose this monopoly. @PMOIndia @airtelindia @reliancejio

  • SureshJ00046793
    సుरेsh (@SureshJ00046793) reported

    @airtelindia @airtelindia this frustrating and bad experience with Airtel, I’ve been facing an Airtel Wi-Fi issue for the past 3 days. Despite contacting customer care multiple times, I have not received any proper response or resolution, and no technician has contacted me.

  • 2onemalcom
    Malcom UI/UX (@2onemalcom) reported

    @airtelindia Please fix your network

  • kushalskhabiya
    Kushal Khabiya (@kushalskhabiya) reported

    @airtelnews No reliable customer care. No WiFi since many days. No person has come to resolve an issue. In your app, no complaint is been taken. Customer support is ai. @airtelindia Shall I get the support or should I buy another connection? @Airtel_Presence SR No. 11039558554