Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Kanpur, Ingrāj Bāzār, Ahmedabad, Bhavnagar, Cochin, Chhindwāra, Bengaluru, Mumbai, Kolkata, New Delhi, Chennai, Guwahati, Pune, Nellore, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Kanpur
|
Wi-fi | 52 minutes ago |
|
Ingrāj Bāzār
|
Phone | 1 hour ago |
|
Ahmedabad
|
Internet | 5 hours ago |
|
Bhavnagar
|
Internet | 7 hours ago |
|
Cochin
|
Total Blackout | 8 hours ago |
|
Chhindwāra
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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adad (@Arvind9349) reportedHi, your service request 11039435252 has been assigned to engineer Charpot Harshdkumar (08047613175). He will contact you on 02-Sep-2026 between 05:30 PM - 06:30 PM. To track your request or reschedule appointment as per @airtelindia
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KANAV (@Kanav2003) reported@airtelindia @airtelindia_wifi I’m trying to shift my Airtel Xstream Fiber connection to my new house, but the technician says the DP is full and there are no available ports. Please look into this and provide a quick resolution. #Airtel #AirtelXstreamFiber
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Mahesha Madangallu (@MMadangallu) reported@airtelindia No proper signal for Airtel AirFiber at Parkala, Udupi District, Karnataka – 576107, for more than a month. Despite repeated complaints, there has been no proper response or resolution from your office. Please address this issue urgently and restore reliable service.
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Devil (@PreetBainsMj) reported@airtelnews "@Airtel_Presence @airtelindia My 5G is unlimited and network is full, yet it keeps showing my daily data is exhausted and the internet is completely slow or not working. I have been complaining about this daily for a week now, but you are just ignoring it. fix this immediately!"
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Mr.Deepak Kumar (@Deepakmba02) reported@Airtel_Presence @airtelindia it's 9:40 AM and my WiFi is STILL down — going on 22+ hours now. Complaint ref 0811119063755_WIFI missed its own resolution deadline of 8:30 AM and nobody has followed up. This is a total service failure. Restore my connection immediately. #AirtelDown
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Ashutosh Singh (@as8012285) reportedDisappointed with @Airtel_Presence @airtelindia! Device picked up via Shadowfax (ID: R2197916190SRL) for Broadband ID: 053214286644, but customer support is completely ignoring my refund requests.I have been paying all monthly recharges of ₹589 from my personal bank account,
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roshan jha (@jha__roshan) reported@airtelindia This is becoming ridiculous. I scheduled a Wi-Fi service visit day before yesterday, and it has been rescheduled repeatedly.
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Shubham Ashish (@ShubhamAsh14313) reported@Airtel_Presence @airtelindia why your wifi services are getting worst and worst I've don't your yearly recharge every second day third day I've to do a complaint why can't you just do your job properly provide refund the wifi has problems pathetic 0544416079959_wifi 20012140962
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🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reportedHi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel
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Abhinav Kumar Singh (@abhi_1592) reported@airtelindia ur promptness is worse than @BSNLCorporate I never thought I had to write this.
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Mohit Navandar (@CseMohit) reported@airtelindia @AdobeExpress @airtelindia WiFi is not working. Not able to create a service request from Airtel app, it says failed to create a service request. Called your customer care number, it says can't connect to customer support team, try again 02035098590 wifi I'm reachable at 8669068878.
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Prashant Harith (@prashant_harith) reported@airtelindia @OfficialDMRC Airtel Customer care people saying that 800 balance has been put on hold for security deposit. Is it the rule DMRC. Please don't turn blind eye on your card partner
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Aditya 🇮🇳 (@Bieng_Aditya) reportedHey @Airtel_Presence @airtelindia 5G is available in my area, but the signal is extremely weak and inconsistent. It was very good till 5 days ago. I have complaint so many time at your customer care number but there is no resolution provide till now.
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Jitendra (@gtukkote1) reportedNetwork issue @762014 Boudh @airtelindia
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विजय कुमार (मोदी का परिवार) 🇮🇳 (@vijaibansal31) reported@airtelindia my old sim with no. 8968924808 stopped working . I went to Airtel store sector 11 Panchkula. Haryana. Took new sim for same no. They told it will start working in 2 Hours. But after 12 Hours it’s not working…
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bipin chaturvedi (@bipinchaturved) reportedHorrible customer support, Closing complaint Without sharing closure remark. New complaint ID-658563471. No any seniors monitoring you poor customer service @airtelindia
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SSN (@ssnpunekar) reportedGood move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space
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Ravindra Kishor Lande (@RavindraKLande) reportedNo sign of getting the IP TV connection at my place. request again raised on 26th aug.26 @ Noida Sector 137 airtel store with Amit 9999446884. later visited twice for follow up. nothing has been moved. pathetic service. @airtelindia @Airtel_Presence
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Raja 🌞 (@balajiKR66) reportedDear Airtel Firstly the Airtel thenks App is most unfriendly sonis the Chatbot Couldn't opt out of Google One Subscription neither your customer care support could Can't remove certain unwanted OTT channels My Complaint on connectivity issue is still pending @airtelindia
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Vishwa Talati (@vishwatalati07) reported@airtelindia Brilliant service. Raising a request (31-1000016065784) today results in a resolution date two weeks out on 17/09/2026. Are you dispatching carrier pigeons to fix the tower, or should I just migrate to the Stone Age now?
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Aditya 🇮🇳 (@Bieng_Aditya) reportedHey @airtelindia @Airtel_Presence 5G is available in my area, but the signal is extremely weak and inconsistent. Please optimize the local network capacity and boost the coverage here , my locations is mishrauliya , Ghazipur city station 233002.
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vikram mishra (@vikram00797) reported@reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain
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Siddhu Shah (@SiddhuShah55) reported@iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.
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ro 🍉 (@cricketnoises8) reported@airtelindia I've been reporting issues with internet getting disconnected for the past month. There's been no follow up, no resolution, no technician who came to check it out. Everytime I call customer care they say it'll be resolved in a day and absolutely nothing is done.
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saipolo (@shreeramsena251) reported@airtelindia @TRAI @lahotiak sir i used airtel prepaid sim and always recharge 5g unlimited now 4 days to ago network showing 4g and we do switch off , flight mode , network setting, mobile updates but now no solution and i call to costumer care she told sorry and port to other
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మనోజ్ (@bosssraaalucha) reported@airtelindia @airtelindia I need urgent help with a duplicate Airtel Black payment. I paid ₹724.82 on 1 Sep at 4:45 PM via debit card, and ₹824.82 was again deducted automatically on 2 Sep at 8:16 AM via UPI AutoPay.
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Saroj Kumar Devta (@SRK48013665) reported@SishirKumar16 @airtelindia They'll never sort that out. Only message us sir, apology sir, inconvenience regretted sir and so on
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Kunal Patrawala | Digital Marketer. (@brndbykunal) reported@Airtel_Presence @airtelindia No one has still contacted me from your customer care even after repeated attemtps and emails. I think you guys are not interested in getting your outstanding bill cleared is it?
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Gopi Mani Ratnam (@maniratnam_007) reported@airtelindia MF.! If you have any software issue or glitch in app then make it update with developers. Here I’ve done recharge for extra data but data was not activated. You stupid people looting us easily.
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Parthasarathi Panda (@Parthas19532786) reported@airtelindia evening after shareinv the details there is no call @TRAI request your support