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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 24% Wi-fi (24%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, Kolkata, Mumbai, New Delhi, Guwahati, Lucknow, Delhi, Chhindwāra, Patna, Chennai, Bengaluru, Vijayawada, Mysore, Chās, and Raipur.

CityProblem TypeReport Time
Pune Wi-fi 2 hours ago
Kolkata Internet 4 hours ago
Mumbai Internet 4 hours ago
New Delhi Wi-fi 5 hours ago
Mumbai Internet 5 hours ago
Guwahati Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • 2Chandraha33432
    Chandrahass akkapeddi (@2Chandraha33432) reported

    Very disappointed with @airtelindia @bhartiairtelfdn. I requested disconnection of my Airtel Black WiFi + DTH connection at the end of April, but the service was not disconnected and I was still billed for May. Customer care failed to resolve the issue properly #airtelwifi #fraud

  • Ram_Jha_
    Ram Tirth Jha (@Ram_Jha_) reported

    @mirtunj44429218 @airtelindia Airtel team does nothing except false promise. Mine has the same issue ...Promised by this X handle but done nothing ..Even Jio SIM has better speed

  • tstark86v1
    Stark (@tstark86v1) reported

    @airtelindia @Airtel_Presence stupid fkers. What’s the point of raising SR and closing it after 3 weeks without solving anything? You are asking feedback for the resolution lol. Useless piece of shits. I pity your CEO employing such useless fkers like you and wasting money.

  • Karthickdiwa
    KarthickD (@Karthickdiwa) reported

    @airtelindia , what a pathetic customer service chatbot you have, how do you resolve if the customer is is facing an issue and want it to be rectified.

  • Ophiophagushunn
    S A (@Ophiophagushunn) reported

    @Airtel_Presence facing Wifi issue from last 4 days. Wifi network is frequently disrupting. @airtelindia

  • ShivVayuyaan
    शिव (@ShivVayuyaan) reported

    @airtelindia @Airtel_Presence being a Black plan customer Thanks for your pathetic customer service, egoistic Ground team, clueless oversmart Visiting engineers, icing on top illiterate customer care team. @TRAI

  • Shashik18287429
    Shashikant chaturvedi (@Shashik18287429) reported

    @airtelindia @Airtel_Presence New WiFi + TV connection activated 4 days ago (Plan ID: 10101033000271), but service is still not working despite account showing ACTIVE. Unacceptable delay and poor customer support. Need urgent resolution today. #AirtelXstream #AirtelCare

  • iamprabhjeet_
    prabhjeet singh (@iamprabhjeet_) reported

    @Airtel_Presence WiFi is down for the last 2 days Com. SR No. 10951959170 was assigned to eng Akash, but he refused to visit and resolve the issue before 6 PM today. My office work is pending and I have important meetings to attend. @airtelindia @Airtel_Presence

  • chanduvirat_
    `C (@chanduvirat_) reported

    @Airtel_Presence @airtelindia still no refund received. Your support team told me to contact the bank if refund was not received by Monday, even though the issue is completely from Airtel’s side.

  • pbasu51272
    Raja (@pbasu51272) reported

    @JioCare thanks I am DM my details , have an airtel black connection ( 5 post paid numbers + Fiber broadband 300mpS speed with a monthly bill of 3300 including taxes @airtelindia @Airtel_Presence sucks …

  • UdayPanikar1
    Uday Panikar (@UdayPanikar1) reported

    @airtelindia @Airtel_Presence request no. 656465920 was raised on 25th May and still NO response. I called CC, kept waiting 25 minutes, then the call was disconnected. How can anyone watch channels when the remote itself is not working? This is the SECOND time I’m complaining

  • Avinash30662586
    Avinash Bhalerao (@Avinash30662586) reported

    i am facing a issue, network problem. but no any help our ue side. i am using airtel braodband connection for 100mbps plan, last 3 month. but network not working... i am very disappointed.. no any help our side @airtelindia @airtelnews @Airtel_Presence

  • Shashik18287429
    Shashikant chaturvedi (@Shashik18287429) reported

    @airtelindia @perplexity_ai @Airtel_Presence New WiFi + TV connection activated 4 days ago (Plan ID: 10101033000271), but service is still not working despite account showing ACTIVE. Unacceptable delay and poor customer support. Need urgent resolution today. #AirtelXstream #AirtelCare

  • chidu1986
    🇮🇳chidananda k (@chidu1986) reported

    @airtelindia In our area Kithaganahalli, Krishna Reddy Layout, PIN Code 560099, near BS Carmel School, Airtel 5G network services are not available for the past 3 days. We already raised complaints but there is no proper response yet. Kindly resolve the issue as soon as possible

  • Kashif_Kamaal
    Kashif Kamaal (@Kashif_Kamaal) reported

    @Airtel_Presence It's been 7 days since you wanted to make my experience right. Yet no update yet. The private message got replied with ticket number that I opened with customer care on 15th May. If customer care helped, I would have had put my exp here. Do @airtelindia @Airtel_Presence care?

  • RamanDhangargwa
    Raman धनगर (@RamanDhangargwa) reported

    @airtelindia @airtelnews @Airtel_Presence My Airtel number 7618253354 recharge with unlimited data ₹399 internet don't work . Please solve this problem.

  • jai_d_vaghela
    Jay D. Vaghela (@jai_d_vaghela) reported

    @airtelindia @Airtel_Presence @Airtel What’s the worst scenario when a customer repeatedly raises complaints through emails and DMs, yet you fail to provide any proper resolution and still expects late payment charges to be paid? This level of customer support is unacceptable.

  • kapilvtr
    Kapil Agarwal (@kapilvtr) reported

    Airtel 5G wrost service.. Need to leave you now. @airtelindia @airtelnews @Airtel_Presence

  • anandhu_salim
    Anandhu Salim (@anandhu_salim) reported

    Dear @airtelindia I am fed up with your customer service, I'm your old customer and every time I recharge for a one year package. This time I recharged for unlimited data and calls for one year and I didn't get speed even a watsapp status i can't see properly.

  • RaviKapoor
    Ravi Kapoor (@RaviKapoor) reported

    @airtelindia Stop sending me stupid copy paste responses and do your ******* job.

  • sarkaraadham
    MR.AADHAMSYED (@sarkaraadham) reported

    No 1 scam india .. 5G network @airtelindia & @reliancejio

  • spatika_vichu
    Bhuvana (@spatika_vichu) reported

    @airtelindia @Airtel_Presence Such horrible service from airtel since the past 3 days. Unable to resolve something as simple as a eSIM activation which resulted in them giving another physical sim which is also pending activation since 48 hours. Can someone resolve?

  • RahulKu38527426
    Rahul Kumar (@RahulKu38527426) reported

    Dear @airtelindia, network quality and internet service at Exhibition Road, Patna, is extremely poor. Everyone in our office premises is facing constant call drops, weak signals, and unusable internet connectivity. Complaints have been registered multiple times but not resolved.

  • MukeshVermalko
    mukesh verma (@MukeshVermalko) reported

    Airtel broadband service interrupted in Aliganj kapoorthala lucknow from last two days your manager and team support is the worst ever. My two airtel connections are out of service from 25th may. your manager manas is useless 05224004300 05224001900 @airtelnews @airtelindia

  • iamAyush_K
    Ayush Khandelwal (@iamAyush_K) reported

    @airtelindia @Airtel_Presence @airtelnews Recently my number got disconnected without any notice also with valid recharge. Upon visiting airtel store, new Sim was issued but the remaining balance and validity of 3 months of the recharge is not working. Please resolve the issue.

  • JitendraZadokar
    Jitendra Zadokar (@JitendraZadokar) reported

    We are facing a severe network issue since the last 3 days at Thane Pin- 400607 and 400610. Airtel team is sleeping and not ready to act as they don't have competition and a better alternative @Airtel_Presence @airtelindia @MoitOfficial

  • ranabhalla10001
    Rana Sanga (@ranabhalla10001) reported

    @airtelindia Do you guys even bother to help your customers? There's no reply from your side since I have shared my issue with you. Need your assistance asap!

  • Devsinghadiya
    Devendra Singhadiya (@Devsinghadiya) reported

    @airtelindia @Airtel_Presence Please activate Priority Postpaid on my number 9166298877. My device is 5G compatible (***** on multiplePhones), but your system shows “not enabled on your number yet”. Issue is clearly from Airtel backend. Kindly resolve ASAP. Ref: 31-1000013908577

  • lazy_proc
    lazy_procrastinator (@lazy_proc) reported

    @TechTurbanator @airtelindia @JioCare Once airtel disappoints you, and it will, DO NOT switch to ACT. Airtel is the least worst option out there. They will at least listen to your complaints.

  • Probasibangali
    বাঙালি ভদ্রলোক (@Probasibangali) reported

    @airtelindia So no reply or remedy for CRPark, heart of south Delhi. Pathetic service