Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 20: Problems at Airtel India
Airtel India is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (26%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Delhi, Lucknow, Bengaluru, Hyderabad, New Delhi, Guwahati, East Delhi, Dehra Dūn, Mumbai, Bhubaneshwar, Jaipur, Kolkata, Jammu, Chandigarh, and Chhindwāra.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Wi-fi | 45 minutes ago |
|
Lucknow
|
Wi-fi | 1 hour ago |
|
Bengaluru
|
Wi-fi | 1 hour ago |
|
Delhi
|
Internet | 1 hour ago |
|
Delhi
|
Wi-fi | 2 hours ago |
|
Delhi
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Sharma (@sandy13sharma) reportedTotally unhappy with your app and response for chat help, i am out of country and was exploring international packs, by mistake it got activated and now there is no option of deactivation!! And while try to get this done for help no option is thr @airtelindia @Airtel_Presence
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Yogi (@patilyog001) reported@airtelindia @Airtel_Presence @airtelnews wifi is not working. Our work is getting affected. After paying you good amount for WiFi , why you are not able to provide uninterrupted services.
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Jay Heg (@csjayanth) reported@airtelindia @Airtel_Presence what is the resolution for this ticket? No response at all, zero ownership for any tickets…. Pathetic customer care
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Rishu Raj (@_rishurajj) reportedHey @airtelindia it's been a long pending request from my side regarding high data consumption, I have been taking this issue with you for the last one year but there is no avail... thinking of it now it will be better to switch to any other telecom operator like @reliancejio
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Mirza Azeem (@Mirzaaz7) reported@TrakinTech @airtelindia network is **** in metro city I can't pay a single g pay payment many places in city
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Ajay Dubey (@adubey99937) reported@Airtel_Presence @airtelindia I called the engineer but as he was saying he didn't have time to solve the customer problem
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Vipin Kumar (@VipinKumar32344) reported@airtelindia if you can not give better network then why are you charge for 5G. Internet is slow. Please check
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Dr nida (@Drnida1994) reported@airtelindia after paying the postpaid bill the amount of calls i get for still paying the bill is STUPID, airtel stop acting so important people will pay ur bill they want to use their phone dumbfucks
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Jayeessh Sonpal (@JayeshSonpal1) reported@airtelindia @consumercourtin Very much disappointed with the services of airtel broadband. Have static ip but cannot use it. Complaint done since 15 days no response. No one comes. Router changed but not configured. Helpless. Not satisfied with the services in Mumbai.
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Balaji PSPK (@balaji_pspk21) reported@airtelindia @agni_arpit2005 I have ported my mobile number from Reliance Jio to Airtel. My Jio SIM has been deactivated, but my Airtel SIM is still not activated even after more than 48 hours.Due to this issue, I am unable to make calls or receive OTPs, causing serious inconvenience MobileNumber:6301180552
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Satish Thakur🇮🇳 (@sat81420thakur) reported@airtelindia @airtelindia this is really sad state of affairs, your executive give Wi-Fi with lots of commitment but when comes to service no one is really care. Installed few days back not working from day 1 and no one is willing to fix
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Aditya Sharma (@Adityauppulurii) reported@airtelindia @Airtel_Presence whats happening with the Airtel entire mobile singal, mobile internet and wifi entire airtel is down this occurred twice with in few hours in a same day.
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Balaji PSPK (@balaji_pspk21) reported@airtelindia @AdobeExpress I have ported my mobile number from Reliance Jio to Airtel. My Jio SIM has been deactivated, but my Airtel SIM is still not activated even after more than 48 hours.Due to this issue, I am unable to make calls or receive OTPs, causing serious inconvenience MobileNumber:6301180552
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Umesh Rege (@frowzzy) reported@airtelindia again internet down since morning and no one sgows up...given time of tomorrow morning to take a look at the issue. So cant work and kids cant study online classes. Poor customer service
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AKCrypto (@amol3335) reported@Airtel_Presence @airtelindia First u say give connection to Family. Then Your team Can't resolve issues in Shifting. Your Backend team Cancels Disconnection requests without Consent. 2 weeks Gone in Stress. Appellate don't take any action. Heading to @jagograhakjago Court.
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Ragin Rajan (@raginkrajan) reported@airtelindia Such a useless internet connection you guys are providing this is my consecutive complaint in Twitter (X). Belathur, Bangalore connection literally S***s. Your scripted apologies and zero commitment isn't anticipated here. What's your NOC team doing other than warming seats? PING isn't in milliseconds. Don't waste money in marketing!!
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Sankar (@sankar2704) reportedSo the 899 pack is without any extra benefits also ? @airtelindia Anyway you customer service is bad, atleast give people some extra service, Your complaint resolution is completely broken, a bot that never understands problem Can't speak to a person easily How much you are collecting, atleast provide better service
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Rudraa (@VenomRanger3) reported@airtelindia please assist me Last two days I have paid the amount to install Airtel Internet connection.However the installer is neither picking up tha call and not responding at tall. No customer care representative is picking the call
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Sanath (@notjayasuryya) reported@airtelindia @Airtel_Presence How many more days do you need just to install a WiFi connection? This is beyond pathetic, terrible customer service.
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arush srivastava (@arushsrivastav6) reported@airtelindia, your team in Gorakhpur, UP region is not fixing broadband issue from past 5 days and visiting every day with no solution. It is tough to work. Today they asked us to close ticket and they will change router tomorrow evening. Please get it fixed today to unblock
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Abhra Ghosh (@abhra_ghosh_cmc) reported@airtelindia Unable to use wifi since today morning. Unable to connect to customer care also. Please provide alternate ways to connect and lodge a complaint.
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Lion Vishal Toshniwal (@vishaltoshni48) reported@airtelindia we having airtel numbers as well as airtel wifi connection. But in every month facings problem at time of filling date for gst and income tax return. There is big question in our mind that is company provide us free net connection or company having trouble in
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ब्यूरो चीफ समाचार भारतवर्ष (@Gautam_BV_News) reported@airtelindia @TRAI Kindly arrange call back i have an issue with my airtel postpaid family plan wrongly charge on my bills
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Prabhat (@iPrabhatSing) reported@airtelindia @Airtel_Presence @airtelnews am writing mails regarding the billing n product related issue for business account 20017780849. No body cares about it. Am feeling to replace Airtel because of negligence. There is no use of escalation matrix. They don’t answer.
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Narayana (@Narayana1993009) reportedHi @airtelindia @airtelbank is that your bank servers are down please check payment is failed
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Aman Bhadani (@AmanBhadani13) reported@airtelindia @ParagJalan Looks like @airtelindia don't care about their customer problem
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Ankit (@Fastrack115087) reportedStill no resolution from Airtel after 45+ days. This is a clear case of fraudulent SIM porting, yet no action has been taken even after escalation to Department of Telecommunications. Who is accountable for this negligence and financial loss? @airtelindia @DoT_India @TRAI
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Swamy (@swamy_raj) reported@Airtel_Presence @airtelindia It seems your team is unable to help resolve my DTH connectivity issue. More than technicality, it is the attitude problem with the technician/support manager. Req no: 655720400.
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हिंदुस्तानी (@Jr_D_) reported@airtelindia fraud Network Provider. Their Unlimited 5g never works after given Data limit over as they don’t give 5g network after given consumption. So I opted for unlimited 4g+5g plan still the same. Net running like Turtle. When contact Cx support they have dumb AI.
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भारत के लाल (@soldierforcause) reported@Airtel_Presence @airtelindia Having a very painful experience with Airtel dth services and their customer care team. Due to some construction work in my house i needed more cable till the dish. Since last 1 week calling them, they are telling me they don't have cable. Pathetic