Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 2: Problems at Airtel India
Airtel India is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Guwahati, Pune, Nellore, Patna, Kanpur, Mumbai, Dehra Dūn, Meerut, Chhindwāra, Imphal, Lucknow, Chandigarh, Hyderabad, New Delhi, and Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Wi-fi | 42 minutes ago |
|
Pune
|
Internet | 1 hour ago |
|
Guwahati
|
Internet | 2 hours ago |
|
Nellore
|
Internet | 2 hours ago |
|
Patna
|
Wi-fi | 4 hours ago |
|
Kanpur
|
Total Blackout | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Shail® (@Shailendra1211) reported@airtelindia @Airtel_Presence Can I expect a resolution?
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Mr.Deepak Kumar (@Deepakmba02) reported@Airtel_Presence @airtelindia it's 9:40 AM and my WiFi is STILL down — going on 22+ hours now. Complaint ref 0811119063755_WIFI missed its own resolution deadline of 8:30 AM and nobody has followed up. This is a total service failure. Restore my connection immediately. #AirtelDown
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Varun Srivastav (@Vrun_Srivastava) reported@sunnyrathee11 @airtelindia Same issue here it's been a week it's not working for me
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Sureshcsk (@Sureshcsk48) reported@airtelindia @Airtel_Presence 7/7 If Airtel does not provide a prompt and satisfactory resolution to this misrepresentation, I will be forced to proceed legally via the Consumer Forum. Please resolve this urgently @Airtel_Presence
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vinay kumar goyal (@vinaykumargoya3) reported@airtelindia I mistakenly recharge IR pack yesterday which I actually want on 1st Oct 2026. Kindly help to see this and reschedule it. Transaction: 1314214033
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Meher Kalyan (@Kal89P13) reported@airtelindia Please check my refund status and re-initiate the refund using my correct details. I can provide all account and transaction information through DM. Please help resolve this at the earliest. #Airtel #AirtelIndia #CustomerService
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प्रथमेश (@prathamesh_rode) reported@Airtel_Presence It is still not done. Pathetic Service @airtelindia
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CBAT (@CBAT07) reported@airtelindia What makes this worse: my complaint was closed without my consent, I received repeated calls threatening disconnection over the disputed amount, and Airtel eventually disconnected ALL my services. My mother was alone at home and had to contact us through a neighbour
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🙂✍️❤️💙🌹 अन्यांश 🌹💙❤️✍️🙂 (@_Anand83) reportedDear @Airtel_Presence @airtelindia since yesterday my wifi is not working despite I have complained nothing has been done. Since yesterday it has affected my office work. Who will be responsible for it. Will u give 2 days extra plan. U can take your wifi back I'll switch to Jio.
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Mohmmed huSsain (@md_hussaiin) reported@airtelindia I was porting my number from Jio to Airtel and had almost completed the process. I also paid for the prepaid plan, but unfortunately, there was an interruption during KYC. Now I’m unable to resume the process. Please help me complete it.
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Biraj Dutta (@birajdutta_) reported@airtelindia whats the benefit of fastlane i am at home in delhi and i am getting 4g 1bar of signal. nothing is loading i seriously feel you guys are lacking service you guys know how to take money but don’t wanna provide anything in return i will seriously move to other isp
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Akhil (@Akhil3017) reported@ViCustomerCare Hi @ViCustomerCare We want you presence in this location Basava Colony, Belagavi, Karnataka, 590010 is the pin code. You don't have good coverage in this location. Come to this place. Willing to port to your network from @airtelindia as they are charging too much now days.
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Chaitanya Gedam (@chaitanyagedam) reported@airtelindia this is genuinely ridiculous. Our fiber has been down since APRIL because of a wire issue that wasn’t even our fault. We had already paid the installation charges and recharged for 3 months in advance.
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Sudarshan S Adhyam (@adhyam) reported@airtelindia Unable to get to any support executive using 121 and the chat bot is not helpful
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siddharth mehta (@jingalalaboom) reported@airtelindia @airtelindia — Extremely disappointed with the way a long-standing customer is being treated. After years of loyalty, being overcharged without any prior communication, consent, or knowledge is simply unacceptable. Customers should not be penalised for their loyalty
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Anil Sharma (@anilsharma_leo) reported@Airtel_Presence @airtelindia What kind of marketing strategy is this? Both Airtel Centers in Nagpur refused to give me a new WiFi Dongle as my old one is not working. The Center Head says I must buy a new plan first! Seriously disappointing. @jagograhakjago Please check your DM, for details.
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Vikas Verma🇮🇳 (@CSVikas17) reported@airtelindia Customer care is only delaying and misguiding me on the surrender process. I will not pay anything further as i have been my bills on time and cleared all dues till date despite pathetic service Surrender my Airtel Black connection with immediate effect & confirm
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Pushkar Prasad (@pushkarprasad11) reported@airtelindia You have very bad coverage in Greece. Calls don’t go thru most of the times, data and internet speed is atrociously slow. Nothing connects. Made a mistake taking the international pack for self and wife.
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mukesh kumar (@mukesh95401) reported@airtelindia Hey Team,I am airtel wifi user in the area with pin 560017.Our wifi has not been working for almost a week and no resolution has been provided. Standard response has been it is down in your area.Can you look into the issue please
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Trishal Arora (@trishalarora17) reportedDear @airtelindia @Airtel_Presence It has been 2 days since my wifi is not working, you guys just keep sharing routine msgs but not resolving the issue. Is this your service and support?
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Arbaz Pathaan ( FAN ) (@Arbaz4SRK) reported@airtelindia I have never seen such a bad experience with any company. Internet was shut down 3 times in a week for 10 hours. @airtelindia
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Khushal Sharma (@KhushalSha7080) reported@sayantanguharoy @airtelindia I am totally exhausted from they have not resolved my issue even after writing dozen mail to appellate
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Amit Gothi (@amitgothi) reported@airtelindia Very disappointing service. Your Retention Team called, but showed no interest in actually resolving my issue. My 20GB add-on data is still unusable despite repeated complaints. Please escalate this immediately and resolve it instead of giving scripted responses.
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Avinash Nigam (@aviundefined) reported@airtelindia @Airtel Raised a shifting request on 30th Aug 2026 and it's still not addressed. It's been days and I'm left waiting. Can someone please look into this and resolve it ASAP? Extremely disappointing service. #AirtelShifting #PoorService
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abhay (@singhabhay46) reported@airtelindia @Airtel_Presence Not able to use the add another sim feature in my 699/month postpaid plan. It has been in progress for over 2 months now and its impossible to reach an actual human in customer care, the entire system is filled with AI chatbots. Absolutely pathetic
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Radhika (@RadRadhika95) reportedHey @airtelindia Wi-Fi is down since morning and your customer care service is god awful. What’s happening and how do I get a resolution?
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Varun Srivastav (@Vrun_Srivastava) reported@aadilontrack @airtelindia @ImPriydarshini Same issue here it's been a week they ignored my complaint too seems like they think by donating in election bond they buy goverment and not responsible for the customer
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Ashok Reddy Kolli (@ashok506) reportedI raised a complaint about my caller tune issue long ago. Whenever I activate a caller tune, callers hear only blank/ silent audio. When I deactivate it, they hear the normal ringing. Please look into this and resolve the issue urgently. @airtelindia
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Dheeraj Singh (@Dheeraj17164723) reported@airtelindia @AdobeExpress Your customer service desk provides unauthorized answers from past 1 month they have changed their statement thrice
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Siddhartha (@sidpradeep7) reportedExtremely poor service @airtelindia @Airtel_Presence . Wi-Fi down for 4 days. Technician “fixed” it, but it failed again within 30 mins. No proactive updates, agents unresponsive & deadlines keep shifting. Please escalate this immediately and provide a firm resolution.