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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Kolkata, New Delhi, Bhopal, Chhindwāra, Gurgaon, Hyderabad, Kishanganj, Cochin, Indore, Mumbai, Delhi, Chennai, Pune, Dehra Dūn, and Madurai.

CityProblem TypeReport Time
Kolkata Internet 3 hours ago
New Delhi Internet 7 hours ago
Bhopal Internet 7 hours ago
Chhindwāra Wi-fi 8 hours ago
Gurgaon Wi-fi 8 hours ago
Hyderabad Internet 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • KamalGu25959653
    Kamal Gupta (@KamalGu25959653) reported

    @Airtel_Presence Still no resolution @airtelindia

  • hotscrolls
    Hot Scrolls (@hotscrolls) reported

    @Airtel_Presence my name is not Baby K, what are you talking about @airtelindia , i didn't receive any DM, this is exactly what i mean when i say bad customer service, you sent someone else's message to me.

  • Ajaygour_otian
    Ajay gour (@Ajaygour_otian) reported

    Having the absolute worse experience from Airtel air fiber @airtelindia @airtelnews @Airtel_Presence The technician has connected with me and have done absolutely everything, There is no network in mobile and the wifi as well. Almost got fired today because of this network.

  • pratik463
    pratik_singh (@pratik463) reported

    I have replied to the email with Aashiki's passbook for my Air Fiber refund. My Complaint Ref No. is 10973160358. As I am handicapped and handle this for my sister, please approve this special case and process it urgently. @Airtel_Presence @airtelindia

  • Aniket298
    Aniket Sharma (@Aniket298) reported

    @airtelindia @Airtel_Presence @airtelnews , after several attempts of not being to connect to you guys (no response via customer care), Ive decided to disconnect this number. terribly dissatisfied with such pathetic services which are not resolved even after raising complaints

  • INFirstAlways
    IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported

    @airtelindia are you providing wifi services or extorting; anything we ask your support they can we cannot do it; can’t you split wi fi into 2.4 G and 5 G

  • Manash_RT
    Manash RT (@Manash_RT) reported

    @airtelindia to assist. If any service charges are required, I am willing to pay them. However, no support or assistance is currently available. Kindly look into this matter urgently and arrange for a resolution as soon as possible.

  • nurahmed13
    nur ahmed (@nurahmed13) reported

    @Airtel_Services @airtelindia @Airtel_Presence Very poor service

  • girijes30051358
    girijesh kumar (@girijes30051358) reported

    Extremely frustrated with @airtelindia. Facing constant failures while trying to activate my eSIM. Exhausted after multiple failed attempts and poor customer support. Account Name: Girijesh Kumar (Will DM mobile number) Kindly resolve! @Airtel_Presence #Airtel #eSIM

  • amrishtiwari_up
    Amrish Tiwari (@amrishtiwari_up) reported

    @Airtel_Presence Hi @airtelindia this issue still not resolved, what can I expect from you?

  • heychandreshh
    Chandresh Gayri (@heychandreshh) reported

    Dear @airtelindia I am receiving frequent spam IVR calls from unknown numbers on my Airtel number. These calls appear to be fraudulent and are becoming a nuisance. Kindly help in blocking such unwanted calls and improving spam protection for customers. Thank you.

  • varoonkp
    Varun (@varoonkp) reported

    15 days of raising the issue, airtel replied this, Airtel SIM 1. Mobile data in Airtel sim to be switched ON. 2. Network mode to be Auto/4G/5G. 3. Data Roaming to be switched ON. If the issue persists, please let us know. Fast lane tech, priority! @airtelindia @Airtel_Presence

  • iam_saakshii
    Sakshi vats (@iam_saakshii) reported

    Kudos to @airtelindia for the new AI spam filter. Spam calls count has gone down drastically in the last few days. Real game changer! #Airtel 💛

  • hotscrolls
    Hot Scrolls (@hotscrolls) reported

    @Airtel_Presence @airtelindia I have checked both my DMs and message requests and have not received any message from your account. Please resend the DM. Service Request #11032668726 is still unresolved and the complaint is not visible in the Airtel Thanks app.

  • Amitchopra_
    Amit Chopra (@Amitchopra_) reported

    @AirtelIndia @Airtel_Presence Extremely disappointed with your service! Requested an STB replacement last Sunday. A technician visited on Monday, swapped the device ,but it still doesn't work. Despite making MULTIPLE calls to your helpdesk, there has been ZERO resolution.

  • EchoVersezz98
    EchoVerse (@EchoVersezz98) reported

    @Airtel_Presence @airtelindia I couldn't get any resolution its been 6 days

  • Devsinghadiya
    Devendra Singhadiya (@Devsinghadiya) reported

    @airtelindia Fast Lane service still not activated on my number despite being eligible. Already raised complaint but no resolution. This is affecting my work. Please fix this urgently. #AirtelDown #CustomerExperience

  • kalkii001
    kalkiii001 (@kalkii001) reported

    @Airtel_Presence @airtelindia @jagograhakjago My phone continuously shows a 5G network, yet my daily data quota gets exhausted, which clearly indicates that unlimited 5G data is not being provided as advertised. This is misleading for customers who switch networks based on these promises.

  • INFirstAlways
    IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported

    @airtelindia don’t you have technicians to help customers with their wi fi issues; so your model is collect money and then enjoy; #sunilbhartimittal

  • unequivocal_30
    Harsh (@unequivocal_30) reported

    @airtelindia @Airtel_Presence I am facing the same issue I was facing last month. B001 error on SET HD. Is there any permanent solution for this? The channel starts to show this error out of no where suddenly. Still waiting for response after 24hours @jagograhakjago

  • RKant474841
    Sport_bots (@RKant474841) reported

    @airtelindia Why your customer care team is so pathetic and unable to resolve the issues related to plan and incoming sms.

  • nayankunjir
    nayan kunjir (@nayankunjir) reported

    @airtelindia @TRAI we are facing PNR line issue from last 10 days but we are not getting any solution from your end

  • LuckySi33854649
    Lucky Singh (@LuckySi33854649) reported

    @airtelindia My wifi not working worst service by airtt

  • NavneetIR
    . (@NavneetIR) reported

    Hey @Airtel_Presence @airtelindia, why is it practically impossible to cancel a connection? Your app is completely faulty, 121 is impossible to connect to, and there is NO direct option to disconnect. Stop trapping customers. @jagograhakjago

  • Shreya0393
    Shreya Sinha (@Shreya0393) reported

    .@airtelindia thanks aap isn't working. Wifi not being fixed for four days. Need help. Getting this message

  • dayasat
    Dayanand Khedekar (@dayasat) reported

    @Airtel_Presence needs urgent support to resolve 11032639798 complaints. Pending since yesterday & no one able to resolve from Airtel. Spoken to Manohar area manager please support him in speed up the work. Thanks Sushmitha for connecting call. @Airtel_Presence @airtelindia

  • salugeorge
    Salu George (@salugeorge) reported

    @JioCare Visit was scheduled from one week ago, pls pay me, I’ll come to learn to fix issue and resolve it myself in 2-3 days. @airtelindia

  • raj2thiyagu
    S.Thiyagarajan 🇮🇳 (@raj2thiyagu) reported

    @airtelindia I'm using your air fiber, wifi is not working for the past 15 days, multiple complaints were raised but no action taken till now, very worst service and very frustrated!!

  • sethikamal4
    kamal (@sethikamal4) reported

    @airtelindia - team unable to raise the complaint somehow yesterday after trying 4-5 times raised a complaint yesterday no one has come to check and resolve the issue .

  • PranjulFlows
    Pranjul Dhiman (@PranjulFlows) reported

    @airtelindia I did the disconnection request 1 month back but ur customer support put that in safe custody instead of disconnection that didn't expect from the support team I made mutliple calls try 2 make my wifi discontinue but all time they r just ignoring. Shame on u !