Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Mumbai, Chhindwāra, Davangere, Delhi, Hyderabad, New Delhi, Raurkela, Kolkata, Jaipur, Guwahati, Chennai, Vadodara, Jaunpur, Bhīlwāra, and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 26 minutes ago |
|
Chhindwāra
|
Internet | 48 minutes ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Davangere
|
Internet | 3 hours ago |
|
Delhi
|
Wi-fi | 6 hours ago |
|
Hyderabad
|
Wi-fi | 6 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Vishwa Talati (@vishwatalati07) reported@airtelindia Brilliant service. Raising a request (31-1000016065784) today results in a resolution date two weeks out on 17/09/2026. Are you dispatching carrier pigeons to fix the tower, or should I just migrate to the Stone Age now?
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Saurabh Bandyopadhyay (@saurabheklaghar) reported@airtelindia not receiving otp from banks since morning. Tried 3 banks, 3 cards, same thing. Called ur support team, they said, everything is okay; @SamsungIndia support checked & said S25 is okay.Atm, I'm pretty sure your network is the issue. Can you help?
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Rajat (@therajatbishnoi) reportedHi @airtelindia there is an issue with my wifi its been more than 6 hrs internet not working..please can you check mobile number : +91 86991 63294
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AnshuL Chauhan (@anshulchauhan_) reported@airtelindia I am extremely disappointed and frustrated with the pathetic internet service provided by Airtel. My internet connection stops working 2–3 times every single month due to one technical issue or another. Every time I contact your customer support team,
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Samiul (@mdsamiul05) reported@JioCare Another day, still no acknowledgement on the installation promised for 30th Aug. Very unprofessional. If you can’t deliver, just let me know—I’ll cancel and go with another provider @airtelindia
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Omkar Deshpande (@OmkarD08) reportedI had the worst experience with @airtelindia . Even after payment my outgoing services are still blocked saying ‘outgoing services are not available due to non payment of bill’ Raised multiple complaints, emailed them but still no resolution.
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Pushkar Prasad (@pushkarprasad11) reported@airtelindia You have very bad coverage in Greece. Calls don’t go thru most of the times, data and internet speed is atrociously slow. Nothing connects. Made a mistake taking the international pack for self and wife.
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Kunal Patrawala | Digital Marketer. (@brndbykunal) reported@Airtel_Presence @airtelindia No one has still contacted me from your customer care even after repeated attemtps and emails. I think you guys are not interested in getting your outstanding bill cleared is it?
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Kushal Khabiya (@kushalskhabiya) reported@airtelnews No reliable customer care. No WiFi since many days. No person has come to resolve an issue. In your app, no complaint is been taken. Customer support is ai. @airtelindia Shall I get the support or should I buy another connection? @Airtel_Presence SR No. 11039558554
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Aidy🇮🇳 (@ItsAdityakr) reported@airtelindia it’s been four months now, but my concern with respect to Airtel is not resolved. Could you please assign someone on priority who can help me with the uninstall ation of Airtel internet from my home or should I throw the box on the road?
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Rakesh Kumar Panda (@iam_rkp) reported@airtelindia I have unlimited 5g pack is active. But my 4g data has been consumed. Whenever I complain about this, there is no solution.
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Anil (@ananil111) reported@Airtel_Presence Still no refund or validity credit given to me... Really very pathetic customer support service from @airtelindia
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Rahul Gadage (@RJGadage) reported@Airtel_Presence Airtel Wi-Fi Referral Scam? 🚨 Booked via referral link, but an Airtel engineer asked me to cancel and rebook through his own link. I lost my referral benefit. Why is this happening? @airtelindia Please investigate!
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Aadit (@aaditkar) reported@143_pushpendra @airtelindia Restrict the network to 4G and 5G only. Many times I've noticed it connects to a 2G network even if 4G is available.
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Barmavath Ganesh Naik (@NaikBarmavath) reported"Hey @Airtel_Presence @airtelindia, I sent a DM a week ago regarding an emergency SIM issue as requested by your team, but I’ve been met with total radio silence. My mobile services have been completely cut off due to an agent's data entry error, leaving me stranded. Please check
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Jammy Edits (@jammy_edits) reported@airtelindia @Airtel_Presence My Airtel WiFi has been down since Monday. Your team raised ticket #11039308709 and promised resolution by 01 Sep 2026, but it’s still not working on 02 Sep. Please resolve this urgently. @airtelindia #Airtel #AirtelIndia
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Mohan Vishwakarma (@Mohan_up52) reported@airtelindia I contacted customer support multiple times but got no resolution. I accidentally recharged the wrong Airtel number with ₹348 today at 7:54 AM. It shows “In Progress”. I need cancellation & refund to my BHIM UPI, NOT transfer. Please escalate.
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Professor (@Professor___123) reported@airtelindia my family in jammu and kashmir is not getting any internet connection please help
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Ashutosh Singh (@as8012285) reported@Airtel_Presence @airtelindia yet no resolution from your end. Stop testing customer patience and process my refund to my bank account immediately!
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Chalapathi Rao (@ChalapathiNeti) reported@airtelindia The technician came! After rigorous followup.He billed me rs.3150 for amplifier charges citing weak cable,never an issue in the last few years.Every flat in my complex has an amplifier or is it a compensation scheme for your service provider?Is it under warranty?
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🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reportedHi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel
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Vivek Vikram (@kusvii) reported@airtelindia @Airtel You have really done injustice to customer by pushing incompetent chatbots rather putting human customer care.The email I got from airtel shop again has bot responding. My phone recharge deducted money and for 3 days it's still not resolved. Can someone help.
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Aatmaram Tukaram Bhide (@BhideSpeaks) reported@ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.
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Chalapathi Rao (@ChalapathiNeti) reported@airtelindia The technician came! After rigorous followup.He billed me rs.3150 for amplifier charges citing weak cable,never an issue in the last few years.Every flat in my complex has an amplifier or is it a compensation scheme for your service provider?Is it under warranty?
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AMLAN PRIYABRATA BARIK (@AmlanPriyabrata) reportedDear @airtelindia @Airtel_Presence, 3 complaints, no resolution. SR: C5AGD3EST20260821374378 C5AGD3EST20260808259524 C5AGD3EST20260828363655 Poor indoor network, call drops, voice issues & very slow internet. Please fix this urgently. @TRAI
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adad (@Arvind9349) reportedHi, your service request 11039435252 has been assigned to engineer Charpot Harshdkumar (08047613175). He will contact you on 02-Sep-2026 between 05:30 PM - 06:30 PM. To track your request or reschedule appointment as per @airtelindia
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Sandeep Kumar (@Sandeep_0502) reportedHello @Airtel_Presence @airtelindia Your service is extremely disappointing. I shifted from Greater Noida to Ashok Nagar and requested a connection transfer 8 days ago. Still, neither has the connection been shifted nor am I getting any proper response from customer care.
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Ashutosh Singh (@as8012285) reportedDisappointed with @Airtel_Presence @airtelindia! Device picked up via Shadowfax (ID: R2197916190SRL) for Broadband ID: 053214286644, but customer support is completely ignoring my refund requests.I have been paying all monthly recharges of ₹589 from my personal bank account,
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KANEKI (@AshharFahad) reported@airtelindia Your broadband is unreliable—Wi-Fi keeps dropping and now the router won’t even turn on. I’m repeatedly told to “wait,” while the technician says, “I wasn’t assigned this, I’ll help tomorrow.” My work is piling up. Stop the excuses. Escalate and FIX this NOW. #Airtel
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Gopi Mani Ratnam (@maniratnam_007) reported@airtelindia MF.! If you have any software issue or glitch in app then make it update with developers. Here I’ve done recharge for extra data but data was not activated. You stupid people looting us easily.