Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Service-wide status: Airtel India
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
Airtel India signals over the past 24 hours. The dashed line is the service-wide baseline used to detect unusual activity.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (11%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Salem, Chennai, Delhi, Bengaluru, Pune, Chhindwāra, Mumbai, New Delhi, Vadodara, Guwahati, Coimbatore, Gurgaon, Kolkata, Lucknow, and Hugli.
| City | Problem Type | Report Time |
|---|---|---|
 Salem
|
Total Blackout | 3 hours ago |
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Chennai
|
Internet | 4 hours ago |
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Delhi
|
Total Blackout | 5 hours ago |
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Bengaluru
|
Internet | 17 hours ago |
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Pune
|
Total Blackout | 17 hours ago |
|
Chhindwāra
|
Internet | 18 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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saumitra yadav (@ysaumitra) reported@LtGenDPPandey @airtelindia This customer care call number is real headeche. If you want this tap this if you want this than tap this then you will get message our customer service excutive is busy please hold the line. 🫣
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Archana Patil (@Archana222888) reportedI have been experiencing extremely poor internet speed on the Airtel network for the past 5 days at Dudulgaon, Moshi-Alandi Road. Please look into this issue and resolve it at the earliest. @airtelindia @airtelCOMPLAIN
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bipin chaturvedi (@bipinchaturved) reportedHorrible customer support, Closing complaint Without sharing closure remark. New complaint ID-658563471. No any seniors monitoring you poor customer service @airtelindia
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Aditya 🇮🇳 (@Bieng_Aditya) reportedHey @airtelindia @Airtel_Presence 5G is available in my area, but the signal is extremely weak and inconsistent. Please optimize the local network capacity and boost the coverage here , my locations is mishrauliya , Ghazipur city station 233002.
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Satyam Mahawane (@satyam_mahawane) reported@airtelindia Complaint 658506698 lodged on 31 Aug for Airtel Xstream IPTV issue. For 2 days, I’ve been assured an engineer will visit, but no one has arrived. 📍 Khaniadhana, Shivpuri, MP Please resolve this urgently. The delay is causing inconvenience.
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Ravindra Kishor Lande (@RavindraKLande) reportedNo sign of getting the IP TV connection at my place. request again raised on 26th aug.26 @ Noida Sector 137 airtel store with Amit 9999446884. later visited twice for follow up. nothing has been moved. pathetic service. @airtelindia @Airtel_Presence
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Saffron Chargers (@SaffronChargers) reportedI shifted to a new house and requested Airtel to relocate my WiFi connection. Instead, Airtel is telling me to remove the router myself and bring it to them - even though it is installed at a considerable height. I’m currently out of the city and only my mother is at home. I’m not a technician. How am I supposed to safely remove it? And when I asked Airtel to send their team, their response was: “We won’t do it. You can cancel the connection.” Here’s the shocking part: when I got the connection, Airtel told me that shifting the connection would be THEIR responsibility. Promise the service while taking the customer, then refuse to provide it when the customer actually needs it. This is what Airtel customer service has come down to. @airtelindia - is this your idea of customer service?
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Vijay Shankar (@vijayshankar467) reported@airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately!
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roshan jha (@jha__roshan) reported@airtelindia This is becoming ridiculous. I scheduled a Wi-Fi service visit day before yesterday, and it has been rescheduled repeatedly.
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RaVichar (@raavichaar) reportedWill never again or recommend anyone for airtel Xtreme wifi. My wifi is off for more than a week there is no one in customer care or anyone to address the issue. Will have close the connection @airtelindia @Airtel_Presence
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SKA (@bullbear99) reported@LtGenDPPandey @airtelindia Pathetic service by Airtel.
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Bharti Jain (@BhartiJain326) reportedHi @airtelindia ,My sim has suddenly lost all networks .It's been 6 hours since I am facing the issue.please help
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Saurabh Bandyopadhyay (@saurabheklaghar) reported@airtelindia not receiving otp from banks since morning. Tried 3 banks, 3 cards, same thing. Called ur support team, they said, everything is okay; @SamsungIndia support checked & said S25 is okay.Atm, I'm pretty sure your network is the issue. Can you help?
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ᴮᴱsg⁷💜🧈🏖️ (@Trivia_Is_MyJam) reported@airtelindia your customer service is the worst! I had applied for a duplicate sim as my current sim has suddenly stopped working and the local airtel office says I need to apply for it from the region/state where the sim belongs. When searched on internet, I found no such rule.
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Saravanakumar (@softsaravanacse) reported@Airtel_Presence @airtelindia Please resolve my issue. I’ve already shared all the details via DM. Despite contacting customer care 4+ times and waiting over a week, the issue remains unresolved. Please look into this urgently, or I’ll be forced to port out all my connections.
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Zia (@zia24547) reportedHello @airtelindia @Airtel_Presence Any reason why the internet is down again in about 9 days ? What is it that I'm paying you for ? Hathway broadband is so much better.
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roshan jha (@jha__roshan) reported@airtelindia @airtelindia Not only has your service team failed to show up despite repeatedly rescheduling my Wi-Fi appointment, but there is absolutely no response to my complaint on Twitter either. This is not the level of service expected from Airtel.
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Rakesh Kumar Panda (@iam_rkp) reported@airtelindia I have unlimited 5g pack is active. But my 4g data has been consumed. Whenever I complain about this, there is no solution.
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Kunal Patrawala | Digital Marketer. (@brndbykunal) reported@Airtel_Presence @airtelindia I wanted to reach out to your customer care to discuss the issue but there is no phone number, no email address available for the same. I request a call back to my alternate phone number please and its urgent.
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rohitkumarparmar (@rohitkparmar) reportedNo mobile connectivity in Greater Kailash 2 Also erratic over the day Please help @airtelindia
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vinay singh (@Vinltst) reported@airtelindia my sim is not working and I'm not getting any support from any of your outlets.
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Akash Khajuria (@Khajuria_akash) reportedIf rescheduling were a sport, my technician would be a gold medalist. Too bad fixing WiFi isn't part of the training. @airtelindia @Airtel_Presence
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Aatmaram Tukaram Bhide (@BhideSpeaks) reported@ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.
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saipolo (@shreeramsena251) reported@airtelindia @TRAI @lahotiak sir i used airtel prepaid sim and always recharge 5g unlimited now 4 days to ago network showing 4g and we do switch off , flight mode , network setting, mobile updates but now no solution and i call to costumer care she told sorry and port to other
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laxman negi (@laxmannegi) reported@airtelindia if you are unable to support your infrastructure then please don’t advertise something you can’t deliver. I had bsnl before and I thought bsnl was the problem being govt entity. But I was wrong, in Dehradun Airtel fails more than bsnl in broadband segment
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DDD (@4chi11es) reported@airtelindia we have not had access to Internet for the last 20+ hrs. The same thing happened last month too. This is pathetic service. I need this fixed asap I have work to do
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Ashutosh Singh (@as8012285) reportedDisappointed with @Airtel_Presence @airtelindia! Device picked up via Shadowfax (ID: R2197916190SRL) for Broadband ID: 053214286644, but customer support is completely ignoring my refund requests.I have been paying all monthly recharges of ₹589 from my personal bank account,
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Subhash Saini (@subhashsaini999) reported@airtelindia @Airtel_Presence My Airtel broadband has been completely down since August 31st at 4 PM, and despite raising service request 11039312225, I'm getting zero resolution! This is beyond unacceptable service. Fix this immediately! It's been more than 48hrs #AirtelWrstSrv
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RGR (@RahulGovindRao) reportedThis is extremely disappointing, especially considering the service quality Airtel is providing. Airtel needs to seriously improve its infrastructure and ensure uninterrupted internet connectivity during power outages. #Airtel @airtelindia @Airtel_Presence @airtelnews
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Ashutosh Singh (@as8012285) reported@Airtel_Presence @airtelindia yet no resolution from your end. Stop testing customer patience and process my refund to my bank account immediately!
Airtel India detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detection ended: (124 minutes) -
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Detection ended: (30 minutes) -
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Detection ended: (17 minutes) -
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Detection ended: (29 minutes) -
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Detection ended: (8 minutes) -
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Detection ended: (17 minutes)
What to do if Airtel India is not working
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Airtel India; report your own experience using the report button above.
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
Airtel India outage reports by location
Choose a location to check local Airtel India reports and activity.