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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 22: Problems at Airtel India

Airtel India is having issues since 06:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 51% Internet (51%)
  • 26% Wi-fi (26%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Jodhpur, Delhi, New Delhi, Raipur, Patna, Kolkata, Indore, Chhindwāra, Pune, Sūrat, Guwahati, Mumbai, Bhopal, Chennai, and Visakhapatnam.

CityProblem TypeReport Time
Jodhpur Total Blackout 4 hours ago
Delhi Internet 6 hours ago
New Delhi Internet 7 hours ago
Raipur Wi-fi 8 hours ago
Kolkata Wi-fi 9 hours ago
Indore Wi-fi 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • narasimha06cp21
    Narasimha Rao (@narasimha06cp21) reported

    @airtelindia please help on converting my number post paid to pre-paid, its been a month, its keep charging the me the bill on daily basis service requests : 31-1000012737510 - Mar 27th 31-1000012949539- Apr 7th 31-1000013213125 - 20th Apr How many more need for you to solve ?

  • udaysinght8
    Uday Thakur (@udaysinght8) reported

    @airtelindia Your technicians are fraud. I've been complaining for 6 days that my wifi is not working. No resolution till date, technician's way of talking is very bad. Even after 3-4 mail from the customer care they didn't visit. Area pin-210001. Remove my Airtel black connect.

  • krishkriss
    Krishna Kumar (@krishkriss) reported

    @airtelindia A simple DTH complaint takes 88 hours to attend? You guys must be really joking, why is Airtel DTH service in chennai is so pathetic?

  • imrahulv7
    Rahul Kumar Verma (@imrahulv7) reported

    @Airtel_Presence @airtelindia Discontinued service 2 months ago; your team already collected the setup box. Still getting weekly calls/messages for pickup. Your system isn’t updated—this is harassment. Fix it immediately and stop the calls.

  • banarasi_babu12
    अभिषेक कुमार सिंह 🇮🇳 (@banarasi_babu12) reported

    @airtelindia @Airtel_Presence Please help in fixing the issue ticket already logged - 165457534544 . Facing Wi Fi Network issue . Need to check it on priority.

  • cullingmask
    cullingmask (@cullingmask) reported

    @airtelindia My mobile data is stuck around 100 kbps on 4G/5G despite having active postpaid data. Network reset done. Another Airtel SIM works fine on same phone. Looks like eSIM/data provisioning issue. Please fix urgently.

  • KumarRohit_SMP
    Kumar Rohit. (@KumarRohit_SMP) reported

    @ibhaveshjadhav @airtelindia @Airtel_Presence You can switch to less worst. Who's holding you back This is a repeated offender and looter since 2G era, where our emergency coupon recharges were wiped off within few seconds in name of services which we never asked for

  • naresham
    Naresh Motwani (@naresham) reported

    @Airtel_Presence @airtelindia Somebody called my number and was not aware of the issue. How can you not share the concern wth your executive if it has been clearly explained. I had to disconnect multiple times & then block the number as he was arrogant and ignorant. Simply fix it if you can.

  • Payal1497parmar
    Payal Parmar (@Payal1497parmar) reported

    @airtelindia @Airtel_Presence I bought a new sim 15 days ago @180. Why I am not able to use it and it is showing 'plan expired'. HOW n WHY? WHY I am unable to use to the internet and calling service in the new sim??

  • soumya0405
    Soumya (@soumya0405) reported

    @Airtel_Presence I’m not getting any support or assistance based on my raised complaint @airtelindia I have shared my registered mobile number twice in the DM, still no response. Stop commenting here and reply on DM directly.

  • XD_Arghya
    Arghya Mondal (@XD_Arghya) reported

    @airtelindia Shame on guys you are the worst I am paying for unlimited 5g... 5g is not working properly and when 4g is used the data is 100 percent over Biggest scammers are airtel

  • Haswanivicky
    Vicky haswani (@Haswanivicky) reported

    @airtelindia @Airtel_Presence @bhartiairtelfdn there is huge network issue since past 10 days in my area,it is in near pappu society,behind town hall, ulhasangar 421003,please look it as on year ago i have port to Airtel from voda,of same issue then no use of using airtel

  • KeleRavindra
    Ravindra kele (@KeleRavindra) reported

    @airtelindia @Airtel_Presence I am facing internet issue on my Airtel AirFiber, Frequent internet losses and red indicator on my router. There is no way to reach customer care also. Please close the connection or callback.

  • PratPanc
    PratPanc (@PratPanc) reported

    AIRTEL HAS TO BE THE MOST SHAMELESS TELECOM SERVICE PROVIDER @airtelindia ZALEEEL !

  • RamshaReyaz
    Ramsha (@RamshaReyaz) reported

    @airtelindia @Airtel_Presence Wifi 01145275057 Service is worst than ever. We are restating 10-15 times per day just to make it run but it is in 2g only. Enough is enough now. Either send your engineer to fix or take your broadband we are changing it now.

  • Dhaval_Tri134
    Dhaval Trivedi (@Dhaval_Tri134) reported

    @Daipayan002 @Airtel_Presence @airtelindia Seems airtel is not enough capable to give better service like others I just switched to alternate options as they are not able to solve issue caused by me.

  • KapilRaj2304
    Kapil Raj (@KapilRaj2304) reported

    Really bad experience with @airtelindia @Airtel_Presence has no escalation matrix, no nodal email, and no grievance team; customer care stopped responding in DM after 2 days.

  • PortfolioNGX
    Melvin | NGX Portfolio Manager (@PortfolioNGX) reported

    1/ The "Tight Float" Problem 🔒 AIRTELAFRI ownership is highly concentrated. The top 25 shareholders own 91.9% of the company.​ Bharti @airtelindia alone holds 62.8%. When the "Big Boys" and institutions hold for long-term dividends, nothing is left for the public to trade.

  • pr1yanx
    priyanshu (@pr1yanx) reported

    @airtelindia I mistakenly recharged the wrong Airtel DTH account with ₹556 via Google Pay. Both DTH IDs are linked to the same registered number (my father’s). Kindly help transfer the balance to the correct DTH ID. Transaction ID available. Please assist

  • Anuj_Shah2106
    Anuj Shah (@Anuj_Shah2106) reported

    @Airtel_Presence @airtelindia Airtel’s Unlimited 5G is honestly impressive…Impressive how consistently it DOESN’T work. Tried calling, tried the app — both equally useless. Now can you please do one useful thing and share your official complaint email ID? #AirtelThanksForNothing

  • Asif__Habib
    Asif_Habib (@Asif__Habib) reported

    @airtelindia my fibre is not working from few days @Airtel_Presence

  • chirag_mol55399
    Chirag Moliya (@chirag_mol55399) reported

    @airtelindia Very disappointed with your service. I am using unlimited 5G plan but still not getting unlimited 5G benefits. This is not acceptable. Kindly resolve this issue immediately or I will have to escalate further. My Number: 9712681987 #Airtel #PoorService

  • shibajiray
    BoldHumane (@shibajiray) reported

    @airtelindia what has happened to your network, am paying full money MOM but the network is going pathetic day by day. Any solution @TRAI @MIB_India

  • md_mahafuj_alam
    Md Mahafuj Alam (@md_mahafuj_alam) reported

    Is there a network outage? @airtelindia My 5G is gone and the 4G fallback is so weak I can't even make a stable call. I’m paying for high-speed data but getting zero service lately. Please fix this ASAP! 📉🚫 #AirtelDown #Airtel5G

  • DushyantBh36872
    Dushyant Bhati (@DushyantBh36872) reported

    I have used jiofiber for about 7 year it was too good but I have shifted to another location and here only airtel finer is available but it is to slow like 3g , the visited many times but Issue remain as it is @airtelindia @airtel_wifi @FibreAirtel

  • AbhinaiAJ
    Abhinai A J (@AbhinaiAJ) reported

    @ShanidAbdulkha1 @airtelindia Ooh **** i also got stuck without any response should have checked this page @airtelindia should not opted your wifi service

  • ekiransattikar
    𝕂𝕀ℝ𝔸ℕ 𝕊 🌐 (@ekiransattikar) reported

    @airtelindia there is wifi outage from last 4 hrs, no updates, not possible to raise ticket as dumb ai service agents deployed. Pathetic service. You should provide discount on monthly bill for every hour of discontinuation in service.

  • Pushkar181017
    SaltStorm_28 (@Pushkar181017) reported

    12+ hours and my WiFi is still down..Facing serious issues and Airtel customer service just keeps saying ho jayega, ho jayega but kab hoga?no timeline..This is honestly pathetic service. We pay on time, at least give clear updates.@airtelindia @Airtel_Presence @airtelnews

  • GlobalLensHQ_
    Global Lens (@GlobalLensHQ_) reported

    @PratPanc @airtelindia Jio and Airtel have created a monopoly. Since there are no alternatives, these service providers don’t bother resolving customer complaints. They know customers have no other choice but to sit and tolerate the issues.

  • katta_raj
    RJ Chowdary 🐾 (@katta_raj) reported

    @airtelindia, @airtelnews Dear Team, we are looking Airtel fiber but when w connect with local agents they are says out off stock can someone pls address & help me