Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 28: Problems at Airtel India
Airtel India is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Nashik, Chhindwāra, Shillong, Cochin, Gurgaon, Bengaluru, Sūrat, Ahmedabad, Mumbai, Kota, Ambāla, New Delhi, Chennai, Jaipur, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Dhanbād
|
Total Blackout | 2 minutes ago |
|
Nashik
|
Phone | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Chhindwāra
|
Total Blackout | 2 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
|
Shillong
|
Total Blackout | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Piyush Singh (@piyush8726singh) reported@airtelindia Your representative are looting money in UP (Mirzapur) by asking them to pay multiple times for connection nd updating to different account.doing multiple mistakes.. despite raising the issues to seniors, no resolution. Ticket number - 10999377983
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nikhilRaj (@nikhilccts) reported@jagograhakjago @airtelindia is charging people who live abroad to recharge just to get OTP. OTPs and phone numbers are basic rights now as we have attached our bank account, PAN and aadhar to it. How can raise this complaint staying in UK
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Diwaker Pandey (@DiwakerIt) reported@airtelindia I have a wifi connection on my company name as per discussion with your executive regarding bill payment. If I have not received revised bill within 4hrs then I will sell your router in scrap and install wifi of other network. "DM wala Drama nhi solution chahiye".
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Rakesh Mehta (@rakeshraj105) reported2/3 @airtelindia 1. Call drops occur more than 3 times during a single call. 2. At least 5–6 times a day, my phone suddenly shows “Emergency Calls Only” or zero network. 3. The network automatically returns after 15–20 minutes, without any explanation.
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sojourn (@sojourn_13) reported@Karunak82408927 @airtelindia @TRAI Their wifi is horrible. Every month for 3-5 days it stays off citing technical difficulties. Take the refund. Better to go for some local service provider.
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Rakesh Mehta (@rakeshraj105) reported@airtelindia If the customer has to face such poor connectivity after paying for a postpaid service, then what is the point of choosing @Airtel ?
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Dinesh Bhalla (@DineshBhalla25) reportedBye Bye @Airtel_Presence pathetic service. In month five to six time u send sms 5 to 7 hours internet will be down in your area. Who will pay the down time payment? Now going to switch new ISP. Bye bye @airtelindia
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Karthik (@_K_Karthik) reported@Airtel_Presence @airtelindia Day 5 of a 2-hour eSIM conversion. Store: "wait" Call center: promised callback, never came Email: "no request exists" Your app: "request already in progress" 🤡 Nodal Officer: "visit the store" (I did. Day 1. It's in the complaint.) Repeat
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Carpe Diem (@actanonverba_07) reported@airtelindia As usual they are ignoring the problems of their customers. I have been one of the firat customers for @airtelindia when they first started their services. When I spoke about this issue one of their staff told me to cut off the cables and throw them out. Absolutely outrageous
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Karthik (@_K_Karthik) reported@airtelindia @Airtel_Presence All I wanted: SIM → eSIM. A 2-hour routine process. What Airtel delivered: 6 days, 2 store visits, 1 broken callback promise, 3 template emails, contradicting systems, and a Nodal Officer who didn't read the complaint.
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Satyam Awadh|सत्यम अवध |ستیم اونھ (@satya_bolunga) reported@airtelindia just had the worst customer care call of my life For my ‘unlimited’ plan my data has stopped working and the reason given by the very rude customer care member was that my unlimited data is limited . How is that fair I was not informed earlier
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Yash Shrivas 🌱 (@YashKumarS4491) reported@airtelindia I applied for Airtel AirFiber on Monday, 24 Aug, and made the payment the same day. Since then, I’ve been calling day in and day out, but there is still no proper resolution. I’m being told that the engineer isn’t picking up the phone. #airtelairfiber
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Bhupendra Gabel (@Er_Bhupendra) reported@airtelindia @airtelnews @Airtel_Presence still no resolution :(
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Shrayas (@shrayasr) reported@nampu @airtelindia @Airtel_Presence OO thanks for this Vamsi. Horrid they are, in two minds to just port out.
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Abhinav Verma (@AbhinavVer14841) reported@airtelindia I recharged my number today, but I’m still unable to make outgoing calls. It says “Outgoing calls are disabled, while incoming calls are working fine. I also completed fresh KYC today, but the issue still hasn’t been resolved.
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S PATHAN (@sanu_tion) reported@airtelindia Is this how a long-time customer should be treated for a genuine service request? @airtelindia Please take appropriate action and confirm my SR status. (3)
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Sachin Prasad (@sachprasad) reportedHey @airtelindia I wish to port my number to your network. Could you please guide me to do the same at the earliest? Regards.
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Aijaz Pasha (@aijazpasha) reported@Airtel_Presence @airtelindia SR no.11038732007. Not resolved from past 5 days. Ticket just being assigned from one technician to another and no proper response till now. Escalate and fix this immediately
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Prashant Tanwar (@theawesomedev_) reportedMy Airtel WiFi hasn’t worked for 2 weeks. One guy says he’s unwell, another says he’s from outside my area. This is the level of service you provide? Absolutely pathetic. Even the service guy is asking me to move to some other service. @airtelindia @Airtel_Presence
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Sarangwadkar (@sarangwadkar) reported@airtelindia Hi Irresponsible team ; Airtel Wi-Fi has proven to be one of the least reliable internet services in India, characterized by a lack of professionalism and customer care.
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Sooraj ⚽️🏆 (@iSoorajM) reported@theawesomedev_ @airtelindia @Airtel_Presence Worst service and company!
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Sharafath Rakif (@SharafathRakif) reported@airtelindia @Airtel_Presence will I get any response?Till now no one from Airtel reached out me.. even though yesterday I called customer care and those two ladies given fake promises morning first customer care said in 4 hrs team will call me but no one called then 2 lady same
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Kamal Joshi (@kamaljo02565997) reported@airtelindia Facing network issues for 3+ months, and despite repeated complaints, there’s still no resolution. Instead, support is asking me to switch to a “faster lane” plan. Please resolve the network problem rather than asking customers to pay more. #Airtel #AirtelIndia
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Falgun Shah (@falgunshah111) reported.@airtelindia At your Gandhinagar store, I waited nearly 30 minutes without anyone approaching me. Staff were busy chatting/using phones. Finally, I was told: “System is not working.” Why waste a customer’s time instead of informing them upfront? Is this Airtel’s customer service
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Govind kumar Dubey (@Govindk21169499) reported@airtelindia dear service provider in uttar Pradesh chhibramau city we all facing problem last 14 hours of network.... Plz do help we have no network in all city.... Without network we are not able to connect call to anywhere last 14 hours...
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CA Sanjay Kumar Choudhary (@SanjayK04923045) reported@airtelindia @airtelnews For the last few hrs I was trying to connect to a customer care agent but could not get any agent with the rwmars" We are experiencing difficulty. Pls connect after some time" This is very pathetic. I called 121, 198, 9910099100, 9810012345 but failed.
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Änwesha Paträ (@Anweshabluex23) reported@Airtel_Presence @Airtel_Presence 14 hrs passed and no improvement in network service yet. It became worse than yesterday. Is this how you treated your customers? Very disappointing and not expected from @airtelindia
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MOHIT AGARWAL (@mohit300319) reported@airtelindia Got a call to pick up my DTH set-top box from your backend team. Can you clarify, without customer request why this pick up is getting planned?
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Dev Singh Bhadauria (@Devendr54446262) reported@airtelindia @Airtel_Presence @airtelnews Airtel team not proper support and work timely.
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Neeraj K Maurya . PhD. (@NKMaurya_123) reported@airtelindia I am using Airtel in international roaming and have no incoming message service despite having the recharge, and @Airtel_Presence doesn't work on WhatsApp. @TRAI