Airtel India service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

• Internet (53%)
• Wi-fi (23%)
• Total Blackout (11%)
• Phone (10%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Guwahati, Pune, Meerut, Hyderabad, Delhi, Varanasi, Bengaluru, New Delhi, Chhindwāra, Patna, Udaipur, Thiruvananthapuram, Mumbai, Pathanāmthitta, and Cochin.

City	Problem Type	Report Time
Guwahati	Internet	2 hours ago
Pune	Internet	2 hours ago
Meerut	Wi-fi	3 hours ago
Hyderabad	Internet	3 hours ago
Delhi	Internet	5 hours ago
Varanasi	Internet	5 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  bipin chaturvedi (@bipinchaturved) reported 7 minutes ago

  Horrible customer support, Closing complaint Without sharing closure remark. New complaint ID-658563471. No any seniors monitoring you poor customer service @airtelindia

• 
  Saffron Chargers (@SaffronChargers) reported 9 minutes ago

  I shifted to a new house and requested Airtel to relocate my WiFi connection. Instead, Airtel is telling me to remove the router myself and bring it to them - even though it is installed at a considerable height. I’m currently out of the city and only my mother is at home. I’m not a technician. How am I supposed to safely remove it? And when I asked Airtel to send their team, their response was: “We won’t do it. You can cancel the connection.” Here’s the shocking part: when I got the connection, Airtel told me that shifting the connection would be THEIR responsibility. Promise the service while taking the customer, then refuse to provide it when the customer actually needs it. This is what Airtel customer service has come down to. @airtelindia - is this your idea of customer service?

• 
  SantoshSRKian (FAN) (@SantoshSRKian) reported 9 minutes ago

  Okay, I’ll provide all the information, but first I’m waiting to see what @airtelindia is actually doing for its customers. Customers deserve answers, proper support, and accountability—not just automated replies. Let’s see how @airtelindia handles this.

• 
  Saravanakumar (@softsaravanacse) reported 10 minutes ago

  @Airtel_Presence @airtelindia Please resolve my issue. I’ve already shared all the details via DM. Despite contacting customer care 4+ times and waiting over a week, the issue remains unresolved. Please look into this urgently, or I’ll be forced to port out all my connections.

• 
  laxman negi (@laxmannegi) reported 17 minutes ago

  @airtelindia if you are unable to support your infrastructure then please don’t advertise something you can’t deliver. I had bsnl before and I thought bsnl was the problem being govt entity. But I was wrong, in Dehradun Airtel fails more than bsnl in broadband segment

• 
  இரவி (@rds_0403) reported 18 minutes ago

  @airtelindia Pls cancel my New Airtel Wi-Fi + TV request AWEHXFZ5Z0 and refund my payment.Installation was confirmed for today 6 PM, but was rescheduled to Sep 8 without any prior intimation. I’m not willing to wait that long. Please restore/continue my previous plan and confirm.

• 
  Tunk Saikumar (@tsaikumar1989) reported 21 minutes ago

  What the hell @airtelindia I am getting poor network today in Jiyaguda, Hyderabad area.

• 
  Ashutosh Singh (@as8012285) reported 24 minutes ago

  Dear @Airtel_Presence @airtelindia, requesting your kind support regarding my broadband refund for ID: 053214286644. The router has been successfully handed over to Shadowfax (ID: R2197916190SRL).Although the connection was initially managed by someone else, I have been making-

• 
  Kushal Khabiya (@kushalskhabiya) reported 27 minutes ago

  @airtelnews No reliable customer care. No WiFi since many days. No person has come to resolve an issue. In your app, no complaint is been taken. Customer support is ai. @airtelindia Shall I get the support or should I buy another connection? @Airtel_Presence SR No. 11039558554

• 
  RaVichar (@raavichaar) reported 27 minutes ago

  Will never again or recommend anyone for airtel Xtreme wifi. My wifi is off for more than a week there is no one in customer care or anyone to address the issue. Will have close the connection @airtelindia @Airtel_Presence

• 
  🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reported 27 minutes ago

  Hi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel @Airtel_Presence

• 
  KANEKI (@AshharFahad) reported 32 minutes ago

  @airtelindia Your broadband is unreliable—Wi-Fi keeps dropping and now the router won’t even turn on. I’m repeatedly told to “wait,” while the technician says, “I wasn’t assigned this, I’ll help tomorrow.” My work is piling up. Stop the excuses. Escalate and FIX this NOW. #Airtel

• 
  Abhiram (@Abhiram0708) reported 33 minutes ago

  @airtelindia Adei, do you have something to call as customer service? My Wifi is not working since yesterday and your service engineer doesn't pick calls. The ticket assigned to him should have been already resolved by the ETA provided by you.

• 
  Debarpita Banerjee (@dnbkindian) reported 34 minutes ago

  @airtelindia @Airtel_Presence Hey Airtel, Air Fiber WiFi connectivity issue since morning, router sometimes comes online for two three mins, then turn orange yellow, and since last 1 hr it is completely red. I work from home and it is critical for me. Location PIN - 713212

• 
  Sunny Deepak Punwani (@PunwaniDeepak) reported 36 minutes ago

  @airtelindia Not getting any signal.

• 
  Kuldeep Sharma (@KarmaSutraKS) reported 36 minutes ago

  @Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia

• 
  nameless (@thanish1991) reported 37 minutes ago

  @raghav_chadha why don't you take this in the parliament. These @airtelindia guys are looting customer's money even though I have a legitimate time period until expiry

• 
  Rohit Jain (@rohit_weets) reported 39 minutes ago

  @RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back

• 
  Victory₹ (@mayapakeer) reported 39 minutes ago

  @airtelindia is ur 5g a real 5g ? or is it 2g wrapped with 5g label.. y bcoz, using 5g here to view videos, scrolling pages is good, but playing video content ur network is not helping are u truly 5g @TRAI any help from u here on above.

• 
  Professor (@Professor___123) reported 39 minutes ago

  @airtelindia my family in jammu and kashmir is not getting any internet connection please help

• 
  Harshal Baser (@harshalbaser) reported 45 minutes ago

  @airtelindia SINCE LAST 6YEARS Airtel is unable to activate Landline service wheras all other services such as Fiber optic, broadband, xtream tv, cctv, etc.. are available... very disappointedand no on reploes when it will get started... its written in plan still they r not activ

• 
  AnshuL Chauhan (@anshulchauhan_) reported 47 minutes ago

  @airtelindia I am extremely disappointed and frustrated with the pathetic internet service provided by Airtel. My internet connection stops working 2–3 times every single month due to one technical issue or another. Every time I contact your customer support team,

• 
  Ankur //-|| (@ankur_3_2_1) reported 47 minutes ago

  @airtelindia because of the manipulation by your customer services i switched to postpaid.Again I switched to prepaid and I am getting very limited choices of monthly recharges while my family have plenty of choices?why are you being so unfair to very trustworthy customer?

• 
  Karon Anand (@NotOKaron) reported 47 minutes ago

  @airtelindia Your wifi is not working for the past 3 days in Gurgaon sector 54. We keep getting the "sorry, we are fixing the issue" reply constantly but there is no resolution. This issue is there in the entire area. What is this customer service!??

• 
  Saurabh Bandyopadhyay (@saurabheklaghar) reported 51 minutes ago

  @airtelindia not receiving otp from banks since morning. Tried 3 banks, 3 cards, same thing. Called ur support team, they said, everything is okay; @SamsungIndia support checked & said S25 is okay.Atm, I'm pretty sure your network is the issue. Can you help?

• 
  Jeetu Kushwaha (@JeetuKushwaha) reported 52 minutes ago

  @airtelindia I want to reclaim this airtel number 7830332184 please help me

• 
  Sayyed Mohseen (@Sdmohseen) reported 56 minutes ago

  @airtelindia @airtelindia_support Your network in Gulzar Colony, Parbhani has been showing 2G for the last 6–7 hours. I am unable to make calls or use mobile internet properly. This is not an isolated incident we have been facing such network problems repeatedly in Parbhani 1/N

• 
  laxman negi (@laxmannegi) reported 57 minutes ago

  I think @airtelindia is no better than BSNL in Dehradun. I switched to Airtel thinking service and customer support will be good. Well I was wrong, broadband maintainability is very bad. Issue resolves, ticket resolves and issue occurs again. Then the cycle follows of this pain

• 
  Sayyed Mohseen (@Sdmohseen) reported 1 hour ago

  @airtelindia Because of these ongoing issues, all the other SIMs in my family have already been ported to Jio. This is the last Airtel SIM we still have. We stayed with Airtel even when Jio services were free because we trusted Airtel for better network quality. Unfortunately, 2/N

• 
  DDD (@4chi11es) reported 1 hour ago

  @airtelindia we have not had access to Internet for the last 20+ hrs. The same thing happened last month too. This is pathetic service. I need this fixed asap I have work to do