Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 17: Problems at Airtel India
Airtel India is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (57%)
- Wi-fi (22%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: New Delhi, Bengaluru, Chhindwāra, Kolkata, Mangalore, Lucknow, Pune, Kanpur, Chennai, Guwahati, Cochin, Patna, Delhi, Bhopal, and Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Wi-fi | 26 minutes ago |
|
Bengaluru
|
Wi-fi | 60 minutes ago |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Kolkata
|
Internet | 2 hours ago |
|
New Delhi
|
Wi-fi | 3 hours ago |
|
Mangalore
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Rishi Soni (@RishiKumarSoni8) reportedThis level of customer service is unacceptable. Please resolve this issue immediately. #Airtel #AirtelAirFiber @airtelindia @Airtel_Presence @airtelnews Contact- 7068665097
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Aniket Shukla (@iamthestellar) reportedHi @airtelindia @Airtel_Presence Internet outage for 3 consecutive days with no resolution from your team. Customers should not be charged for services they cannot use. When will this be fixed, and how will you compensate affected users for the disruption? 0149318748626_wifi
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Srinivas (@srinchen6) reportedI don't know why but somehow the signal gotten too worse in my area past few days it is dropping to 4G sometimes 3G and even if it is in 5G+ the speed of the internet is too low Calls are not going sometimes @airtelindia @Airtel_Presence
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GujjuDuggalSahab (@GujjuDugalSahab) reported@airtelindia wifi is not working since last night. It is going to be restore today late evening. How to continue WFH? When due date crosses you disconnect the internet or charge penalty. Then who will pay for the current outage. Will you refund during the entire period of outage?
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Drx Kapil Mishra (@Kapil74093) reported@Airtel_Presence No one has visited the location to resolve the issue, same response shared in DM, You guys didn't decide in last 20 days that which dealership will work in my area... @Airtel_Presence @airtelindia
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Kunal Tiwari (@Kunalp_29) reportedX56 - Dear @airtelindia I had one of the worst experience with your DTH team. If you do not have new xstream set up boxes in stock for last two months in Jaipur, why are you still taking request for new connections? Just to trouble citizens? Hopeless!
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Nikit Agarwal (@agarwal_nikit7) reported@airtelindia are you kidding me? I asked to discontinue an airtel wifi order after paying 1500/- for it. Customer care confirmed but nothing has happened till now!
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Cross-Eyed Flathead (@mindmusclelab) reportedWhat is wrong with @airtelindia ? No network inside house, only outdoor network availability??? It's been 2 days now... now Airtel customer care telling me to get a new sim.
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kapildhamecha (@kdhamecha) reported@airtelindia how do i reach your team on call ? Chatbot is not working either I have lodged complaints numerous times no solution to it
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Sunny (@aniketmitra2013) reported@airtelindia @Airtel_Presence Airtel hits a new low. DTH not working since 4 days and the assigned Airtel engineer did not visit and says - not my problem. Ask customer care for another engineer. Time to port all services out of Airtel it seems!!!
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VikRamification (@VikramPoonja) reported@airtelindia @Airtel_Presence Wake up AIRTEL!! Your customers are suffering thanks to poor Airtel network issues
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Navneet Saini (@iNavneetSaini) reportedDear @airtelindia I have no idea how you were trying to make my experience more premium (I am a postpaid customer); but you have definitely made it worse! Frequent network switching and internet just not working outright! I am seriously considering #PortingOut
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mudit (@muditpant317) reported@airtelindia hey Airtel i applied for an internet connection yet it was not installed and now even refund is not done post 11 days of payment can you please tell what is this new business of collection of money and not providing service
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Uncle J 🇺🇬📈📉👨💻 (@delight_ug) reported@mtnug and @airtelindia are stealing our Data bundles, @mkainerugaba plus Ugandans concerned we need help
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Priyanshu singh (@priyanshupree) reported@Airtel_Presence @airtelindia @Airtel_Presence it seems complete airtel team is packed in box, so that customer can't reach to you. Is it so Mr Sunil bharti mittal?
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N. Sriram (@NSriraam) reported@airtelindia hi I am looking for senior person contact details to report the worst service airtel fiber team is giving in Chennai Thiruvanmiyur region. They took money and almost 10 days now broadband not working and no one is picking calls. Very bad service.
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Sabyasachi Bose (@sabybose1509) reported@airtelindia after porting from vi to airtel, no signal for my airtel prepaid sim. I'm in serious trouble. Please help. My ported airtel no. 9830383936. Alternet no. 8240766026
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Zafar Macha (@Maaachaaa69) reported@airtelindia @TheSunilMittal Dear Airtel, Requesting basic services like updating email/address, correcting name on bills, or initiating disconnection of SIM/Wi-Fi has become nearly impossible. Customer care calls result in 12-19 minutes of hold time with no resolution. The mobile app is so confusing that one needs exceptional patience ( or 780 IQ levels ) just to file a complaint. Worse, any disconnection request leads to repeated follow-up calls that feel more like harassment than service. This level of customer experience is unacceptable for a leading telecom provider. Kindly look into streamlining these processes and improving support. #Airtel #CustomerService #SunilMittal
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Mick_IndianGooner (@mickey2830) reported@airtelindia Why is my WiFi down for more than 7hrs?
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vineet pandey (@nsnvineet) reported@airtelindia @Airtel_Presence the broadband services of Airtel Xtreme is out of order since morning 9 AM , it's now evening and not restored . How big the problem shall be ??
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ghante ka badshah (@Poulomi75714248) reported@airtelindia we had registered a complaint for our Wi-Fi network not working, and a person had come to fix the hardware which was causing the problem, however, the problem still persists. Please help resolve this issue as soon as possible.
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Jyoti Dwivedi (@journalistjyoti) reportedHello @airtelindia, I haven’t been able to use my mobile data for over a month now—whether I’m at home, the office, or commuting. It’s completely dead everywhere. Multiple friends are facing the same issue. Do you plan to fix this issue soon, or should we just port out?
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Sree Ganesha Travels LLC (@LlcSree91424) reported@airtelindia @sachinJais94648 Hi Sachin I already provided my details again you are asking and this show bad you are in doing service to customers I am very unhappy btw my ph 9652903830
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Shivakumar (@Skumar_654) reported@JioCare Dear Mukesh Ambani i lost hope. Cancel my order and refund immediately. I go with @airtelindia . I never expected this from Indian richest person. #stop_jiohome DTH is best. Go back
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Raamendra Shukla (@raamendra) reported@airtelindia @Airtel_Presence @airtelnews very pathetic wifi service. Getting issue with my wifi since more than 3 months.. no resolution yet. Your engineers are closing the request without resolution.
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Aastha Rawat 🇮🇳 (@aastha_rawat05) reported@airtelindia Broadband support is becoming impossible to deal with. AI bots everywhere, no option to speak to a human, and the helpline just keeps sending you in circles. Sometimes you don’t need automation—you need an actual person. @Airtel_Presence #Airtel #CustomerSupport
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ANSHU MALAKAR (@anshumalakar) reported@airtelindia @reliancejio Tower No. 15 QNo. 202 GPRA, Central Government Quarters Kasturba Nagar , I get only a single bar of signal for both companies' networks here,I am a postpaid user for both, yet the network is so poor ..?
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Shashank (@shashank_global) reported@Airtel_Presence 8th day today without Wi Fi that was fully prepaid 6 months ago No one called me after 11-Jun-2026 which shows @airtelindia doesn’t care about customers at all Kindly inform if you want to resolve it amicably & quickly or do you want to push me to file a complaint with @nch1915
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vivekpathak (@vivekpathak_26) reported@Airtel_Presence @airtelindia Wi-Fi ID 07554586822. Promises made, service denied. 6 days & counting, yet IPTV remains uninstalled. Repeated follow-ups have been ignored. Disappointing and unprofessional customer support. Think twice before choosing Airtel Black @jagograhakjago
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Sumir Puri (@PuriSumir) reported@airtelindia Pls tell me how 2 talk 2 an actual agent!!Since 2 days trying to connect to cstmr svc agent but ivr just didn't connect.the store nearby also could not help about my sim issue.can I talk 2 a real person pls??????