Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 2: Problems at Airtel India
Airtel India is having issues since 12:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (21%)
- Phone (11%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Jalandhar, Agra, Thiruvananthapuram, Kanpur, Pune, Bengaluru, Chennai, Delhi, Guwahati, Varanasi, Ahmedabad, New Delhi, Hyderabad, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 12 minutes ago |
|
Jalandhar
|
Internet | 22 minutes ago |
|
Agra
|
Total Blackout | 1 hour ago |
|
Thiruvananthapuram
|
Internet | 2 hours ago |
|
Kanpur
|
Wi-fi | 2 hours ago |
|
Pune
|
Wi-fi | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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umair hashmi (@umair_hashmi_) reported@TRAI @airtelindia 2/2 off At 10 pm and open at next day around 11 amnow today onwards 2 august at 1:45 am the services again go complete blackout kindly look into the same and do the needful the hrs which are wasted are our paid hrs under the recharge we purchased 📞7388734568
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Harsh Shah (@paneerboy) reported@airtelindia Pathetic exp. Airtel black member, I have requested multiple time in last 10 months to disconnect my Bangalore wifi, visited stores , multiple customer care calls but no solve, Now I want to shift WIFI but still no progress from last 4 days. why do you guys exist.
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abhishek (@abhisheks234) reportedMy family has been using Airtel for over 10 years. I wanted to switch to postpaid, but I found out that my prepaid balance would be forfeited, with only a ₹100 benefit. This feels unfair, so it’s time to switch to another network unhappy customer @airtelindia @bhartiairtelfdn
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dynmo (@RDynmo) reportedSo Poor Network @airtelindia Try To Improve Mobile Network More Than Your Advertisement.
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umair hashmi (@umair_hashmi_) reported@TRAI @airtelindia 2/2 off At 10 pm and open at next day around 11 am now today onwards 2 august at 1:45 am the services again go complete blackout kindly look into the same and do the needful the hrs which are wasted are our paid hrs under the recharge we purchased
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Mohammad Farhan Khan (@Khan_MohdFarhan) reported@Airtel_Presence @airtelindia No resolution provided it!
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JIGAR SHAH (@shahjigarn) reported@airtelindia @Airtel_Presence Looping in @TRAI as well —At what point does “service delay” become “service failure”? Would appreciate intervention on prolonged outage resolution standards
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π² (@Warfront_1) reportedHey @airtelindia I have recharged with unlimited 5g pack but after my daily quote of mb is consumed I can't use unlimited 5g data . Please fix this issue .. i have been getting this from past 3 days .
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Soumya Ranjan Bishi (@soumyabishi) reported@Airtel_Presence @Airtel_Presence @airtelindia already shared my number via DM, but there has been no response so far. The network is still extremely poor with virtually no mobile internet. Please escalate this and let me know when I can expect a resolution.
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Raushan Kumar 🏹 (@Raushan91596830) reportedHello @airtelindia @Airtel_Presence . First your staff came and took money for wifi installation without checking location .After two days installation staff called and told it is not possible to install wifi at my location. Can you please cancel my booking and refund my money .
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Shashi Kant Ojha (@skojha1027) reported@Airtel_Presence @airtelindia still no update on this. Better to change wifi & postpaid connection provider. Airtel doesn't care about customer. Retaining customer is not Airtel priority
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Entertainment_tech_sci (@its_Rajen) reported@Airtel_Presence @airtelindia Hi, your service request 11036748261 has been assigned to engineer D**** A*** (080*******). He will contact you on 03-Aug-2026 between 11:00 AM - 12:00 PM. To track your request or reschedule appointment as per your availability, @Airtel_Presence Tommorow I have office.
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Mohammad Farhan Khan (@Khan_MohdFarhan) reported@Airtel_Presence @airtelindia Really poor customer support services by Airtel. Inspite of highlighting no assistance provided.
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Ankit (@ankitkawatra11) reported@airtelindia @Airtel_Presence I have already shared all the requested details via DM, but there has been no update so far. This delay is disappointing. Please arrange a callback on my number ending with 19193 and resolve the issue at the earliest.
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Aaditya (@BusinessGeek109) reportedWe have raised d2h installation request on 28 July. Still the installation is pending. Whats the issue? Is X the only way to reach out to you? What’s the use of that thanks app. @airtelindia @Airtel_Presence
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pavan_veerJSP🔯 (@pawanPSPK05) reported@airtelindia this ******* service that I never saw ******* network 🛜 I want to use more more more more abuse words also you won't get shame on your ******* service, 🖕🖕🖕🖕
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Shivendra Singh (@Shiven2019) reported@airtelindia Till now neither I have received any call from your team or anyone visited for mobile network. Wifi team has visited.
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dasjoydeep007🇮🇳🔱🚩 (@dasjoydeep007) reported@airtelindia will u please help me to add-on no to my existing airtel black family plan & also changing my current primary no . Bcz visiting customer service is really disappointing as they don’t bother help customer & would like to mention airtel services as not like before.
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दयानंद पाराशर (@masterjikrn) reported@Chitwan86 @airtelindia Hi, your service request 11036754151 has been assigned to engineer Why Would it take a entire day for your team to visit for the internet down issue, do you deduct the amount from your monthly bill if your team is not listening to us. Escalate more i need help
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holaamigo (@RahiShadman) reportedAbsolutely tired of @airtelindia @Airtel_Presence fake resolving my internet issues. They open a ticket, do absolutely nothing to fix the connection, and then the ticket just gets closed. Stop closing unresolved tickets and actually fix my internet! 📉🚫 #AirtelDown
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Bharath Simha (@BharathSim86279) reported@airtelindia no network man what is happening in hyderabad?
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Vivek Vaibhav S (@vivek_vaibhav6) reported@airtelindia Thanks for proving how terrible your customer service is. After this experience, I've decided to switch to Jio or Tata Fiber. Thanks.
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𝙻𝚎𝚎𝚕𝚊 (@141off55) reported@Elegance_45 @airtelindia Phone Ki 5G signal osthene Unlimited, otherwise daily quota lo nundi consume awwudhhi
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Pravesh choudhary (@pravesh0903) reported@paneerboy @airtelindia Mine is pending for 12 days for 200m change be patient they will fix in 24 hours mostly equal to 24 years.@airtelindia
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ArYan (@sad_guru69) reported@Airtel_Presence @airtelindia Need urgent help.
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Utkarsh Singh Somvanshi (@utkarshsomvansh) reported@airtelindia @Airtel_Presence I can sending you so many messages, but your team is not replying. Please help As soon as possible . Reactivate number .
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Amit Bhaskar Pandey (@AmitBPandey) reportedDear @airtelindia and @Airtel_Presence, again my WiFi 0545223421142_wifi has been disconnected. This is the 4th time in 20 days. Hope you are concerned about your service.
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Shubham Dwivedi (@suficlassical6) reported@airtelindia @Airtel_Presence this is the msg I received. Is this the priority we get being a Airtel black plan customer? Service request 11036814496 has been assigned to engineer. He will contact you on 03-Aug-2026 between 03:30 PM - 04:30 PM This is ridiculous by Airtel
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Saurabh (@Er__Saurabh) reportedHey @airtelindia, when outages in fibre broadband connection last more than half a day, should we not get some kind of compensation? Wi-fi is down since Thursday night - Office work impacted for 2 full days now- service request being closed and reopened again and again
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सर्वेश विक्रम सिंह / SARVESH VIKRAM SINGH (@svsraj) reported@airtelindia @Airtel_Presence I Received a message from your side that child no is successfully removed from my family plan. However when I checked it 2 days it’s still active. What kind of service support is this? @TRAI #airtel_issue #airtel_support