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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 53% Internet (53%)
  • 23% Wi-fi (23%)
  • 11% Total Blackout (11%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Sūrat, Mumbai, Agra, Delhi, Indore, Nagpur, Guwahati, New Delhi, Shimla, Dādri, Hyderabad, Kolkata, Shillong, and Pune.

CityProblem TypeReport Time
Chhindwāra Wi-fi 2 hours ago
Sūrat Internet 3 hours ago
Mumbai Internet 3 hours ago
Sūrat Total Blackout 3 hours ago
Sūrat Phone 3 hours ago
Chhindwāra Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • RavindraKLande
    Ravindra Kishor Lande (@RavindraKLande) reported

    No sign of getting the IP TV connection at my place. request again raised on 26th aug.26 @ Noida Sector 137 airtel store with Amit 9999446884. later visited twice for follow up. nothing has been moved. pathetic service. @airtelindia @Airtel_Presence

  • zia24547
    Zia (@zia24547) reported

    Hello @airtelindia @Airtel_Presence Any reason why the internet is down again in about 9 days ? What is it that I'm paying you for ? Hathway broadband is so much better.

  • subhashsaini999
    Subhash Saini (@subhashsaini999) reported

    @airtelindia @Airtel_Presence My Airtel broadband has been completely down since August 31st at 4 PM, and despite raising service request 11039312225, I'm getting zero resolution! This is beyond unacceptable service. Fix this immediately! It's been more than 48hrs #AirtelWrstSrv

  • 2onemalcom
    Malcom UI/UX (@2onemalcom) reported

    @airtelindia Please fix your network

  • rkg_99
    Rajat Kumar Guru (@rkg_99) reported

    @airtelnews @airtelindia please resolve this problem and stop this scam which goin on here.

  • brndbykunal
    Kunal Patrawala | Digital Marketer. (@brndbykunal) reported

    @Airtel_Presence @airtelindia No one has still contacted me from your customer care even after repeated attemtps and emails. I think you guys are not interested in getting your outstanding bill cleared is it?

  • vijayshankar467
    Vijay Shankar (@vijayshankar467) reported

    @airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately! @airtelindia

  • rishabhthakur86
    Thakur Rishabh Singh (@rishabhthakur86) reported

    5G service has been down since morning, and neither is 4G. Network speeds haven't recovered yet. When I called customer service, they simply said it would be fixed shortly. But there was no solution.@Airtel_Presence @airtelindia

  • iPKAgarwal
    Pritish Kumar Agarwal (@iPKAgarwal) reported

    @airtelindia @Airtel_Presence This complaint was raised on 11th August. Spoke to Supervisor Sahil Sharma today and apparently there is no one senior at the customer service team above him. Not sure what to do. Happy to disconnect and port out. But that’s not being allowed either. Paying charges all month.

  • SiddhuShah55
    Siddhu Shah (@SiddhuShah55) reported

    @iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.

  • ankudhiman
    Abhishek Dhiman | Himachal Diaries (@ankudhiman) reported

    @smasithick If you have time, please check and then tweet. If you have no issue, it will help many users who are frustrated with @airtelindia & @reliancejio.

  • vikram00797
    vikram mishra (@vikram00797) reported

    @reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain

  • ak_is_here
    Akshem Malik (@ak_is_here) reported

    The latest promised resolution time was today by 1:41 PM. It is now well past that deadline, and there is still no resolution. @airtelindia, this is not the service I expect after paying for a premium internet connection.

  • shreeramsena251
    saipolo (@shreeramsena251) reported

    @airtelindia @TRAI @lahotiak sir i used airtel prepaid sim and always recharge 5g unlimited now 4 days to ago network showing 4g and we do switch off , flight mode , network setting, mobile updates but now no solution and i call to costumer care she told sorry and port to other

  • livelovenchill
    Akshay Sharma (@livelovenchill) reported

    @airtelindia Absolutely unacceptable service! My Airtel DTH has been not working for an unreasonably long time. Instead of actually resolving the issue, the responsible person kept updating/extending the SLA repeatedly. Now, no one is even picking up the calls.

  • Professor___123
    Professor (@Professor___123) reported

    @airtelindia my family in jammu and kashmir is not getting any internet connection please help

  • RahulJoshi1000
    Rahul Joshi (@RahulJoshi1000) reported

    @airtelindia still my issue is not resolved could you pls check

  • VarBosR
    Varun Bhat. (@VarBosR) reported

    @143_pushpendra @airtelindia I never thought I'd see "E" again bro. Faaaaaa

  • RakeshM73729325
    Rakeysh Mahato (@RakeshM73729325) reported

    My broadband is not working from last 2 days and till now no call from engineer @airtelindia

  • pushkarprasad11
    Pushkar Prasad (@pushkarprasad11) reported

    @airtelindia You have very bad coverage in Greece. Calls don’t go thru most of the times, data and internet speed is atrociously slow. Nothing connects. Made a mistake taking the international pack for self and wife.

  • Kanav2003
    KANAV (@Kanav2003) reported

    @airtelindia I’m trying to shift my Airtel Xstream Fiber connection to my new house, but the technician says the DP is full and there are no available ports. Please look into this and provide a quick resolution. #Airtel #AirtelXstreamFiber

  • KrishnaprasadNV
    Krishna (@KrishnaprasadNV) reported

    @SaffronChargers @airtelindia is the worst company I used 10 years ago. No turning back. Our @TRAI is useless institution on taxpayer money doing nothing to our complaints.

  • Arvind9349
    adad (@Arvind9349) reported

    Hi, your service request 11039435252 has been assigned to engineer Charpot Harshdkumar (08047613175). He will contact you on 02-Sep-2026 between 05:30 PM - 06:30 PM. To track your request or reschedule appointment as per @airtelindia

  • balajiKR66
    Raja 🌞 (@balajiKR66) reported

    Dear Airtel Firstly the Airtel thenks App is most unfriendly sonis the Chatbot Couldn't opt out of Google One Subscription neither your customer care support could Can't remove certain unwanted OTT channels My Complaint on connectivity issue is still pending @airtelindia

  • AbdulKa68493643
    Mersal Arasan (@AbdulKa68493643) reported

    Airtel network has been blocked since this morning so people who are unable to use services have rushed to fix it and report what caused it #Airteldown #Airtel @airtelindia #Networkdown

  • msk006565
    MahanteshBK (@msk006565) reported

    @airtelindia I need some quick resolution and I can’t afford this messier service.

  • LOKESHSINGHBH15
    LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported

    @airtelindia Final reminder to @airtelnews @Airtel_Presence: Refund my ₹500 immediately. I paid for Airtel DTH/Airtel Black connection under Request ID TTBR8U7A54 / NTBR8U7A54, but the service was never installed/activated and the order was cancelled. I have already shared proof

  • RahulGovindRao
    RGR (@RahulGovindRao) reported

    This is extremely disappointing, especially considering the service quality Airtel is providing. Airtel needs to seriously improve its infrastructure and ensure uninterrupted internet connectivity during power outages. #Airtel @airtelindia @Airtel_Presence @airtelnews

  • vijayshankar467
    Vijay Shankar (@vijayshankar467) reported

    @airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately!

  • rohitkparmar
    rohitkumarparmar (@rohitkparmar) reported

    No mobile connectivity in Greater Kailash 2 Also erratic over the day Please help @airtelindia