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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 53% Internet (53%)
  • 23% Wi-fi (23%)
  • 11% Total Blackout (11%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Raipur, Roorkee, Indore, Pune, Chennai, Delhi, Mumbai, Dehra Dūn, Patna, Kanpur, Chandigarh, Guwahati, Pariyāpuram, and Jaipur.

CityProblem TypeReport Time
Chhindwāra Internet 4 hours ago
Raipur Internet 5 hours ago
Roorkee Total Blackout 6 hours ago
Chhindwāra Internet 7 hours ago
Indore Phone 7 hours ago
Pune Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • iam_rkp
    Rakesh Kumar Panda (@iam_rkp) reported

    @airtelindia I have unlimited 5g pack is active. But my 4g data has been consumed. Whenever I complain about this, there is no solution.

  • sharath_cb
    C B Sharath (@sharath_cb) reported

    @airtelindia @Airtel_Presence @airtelnews It’s been 4 days since my last complaint. Why is it still pending?

  • brndbykunal
    Kunal Patrawala | Digital Marketer. (@brndbykunal) reported

    @Airtel_Presence @airtelindia I wanted to reach out to your customer care to discuss the issue but there is no phone number, no email address available for the same. I request a call back to my alternate phone number please and its urgent.

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia Your network in Gulzar Colony, Parbhani has been showing 2G for the last 6–7 hours. I am unable to make calls or use mobile internet properly. This is not an isolated incident we have been facing such network problems repeatedly in Parbhani. 1/3

  • reckls
    benjamin franklin (@reckls) reported

    @Airtel_Presence @airtelindia Facing frequent disconnections on Airtel Fibre for the past several days. Connection drops multiple times a day, Raised complaints via app/call but issue keeps recurring. Need a permanent resolution. #AirtelFibre #AirtelInternetDown

  • Mohan_up52
    Mohan Vishwakarma (@Mohan_up52) reported

    @airtelindia I contacted customer support multiple times but got no resolution. I accidentally recharged the wrong Airtel number with ₹348 today at 7:54 AM. It shows “In Progress”. I need cancellation & refund to my BHIM UPI, NOT transfer. Please escalate.

  • 1dec87
    Abhijeet R. Gupta (@1dec87) reported

    For one thing, it’s hard to get through to Airtel on the phone; I end up wasting all my time just navigating through the automated menu options. I have installed Airtel Wi-Fi and a TV set-top box. The set-top box doesn't seem to be working properly; it takes 20 minutes to start up, and I have to switch it off and on again. Please resolve this issue! @airtelnews @Airtel_India_ @airtelindia #airtel_mumbai

  • highon_420
    rohit malik (@highon_420) reported

    @Airtel_Presence @airtelindia count your days. I’m porting to @JioCare as soon as my current recharge expires. I’ve been an Airtel customer for 6 years, but for the past month your 5G speeds have been absolutely terrible.

  • satyam_mahawane
    Satyam Mahawane (@satyam_mahawane) reported

    @airtelindia Complaint 658506698 lodged on 31 Aug for Airtel Xstream IPTV issue. For 2 days, I’ve been assured an engineer will visit, but no one has arrived. 📍 Khaniadhana, Shivpuri, MP Please resolve this urgently. The delay is causing inconvenience.

  • MaheshPawaar
    Mahesh (@MaheshPawaar) reported

    @Akashpawaar @airtelindia @airtelindia provide better service. You're fibre services is trash it was down 2-3 times last month and now it's down since yesterday. You don't even extend the validity of the plan when outage happens from your side.

  • kusvii
    Vivek Vikram (@kusvii) reported

    @airtelindia @Airtel You have really done injustice to customer by pushing incompetent chatbots rather putting human customer care.The email I got from airtel shop again has bot responding. My phone recharge deducted money and for 3 days it's still not resolved. Can someone help.

  • VarBosR
    Varun Bhat. (@VarBosR) reported

    @143_pushpendra @airtelindia I never thought I'd see "E" again bro. Faaaaaa

  • SureshJ00046793
    సుरेsh (@SureshJ00046793) reported

    @airtelindia This is extremely frustrating as I’m unable to use the service properly. Please look into this urgently and arrange a technician visit to resolve the issue. Complaint/service request number -11039463468, Airtel Black account: 10101029766423, provide an update on the resolution.

  • 4chi11es
    DDD (@4chi11es) reported

    @airtelindia we have not had access to Internet for the last 20+ hrs. The same thing happened last month too. This is pathetic service. I need this fixed asap I have work to do

  • BhideSpeaks
    Aatmaram Tukaram Bhide (@BhideSpeaks) reported

    @ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.

  • vishwatalati07
    Vishwa Talati (@vishwatalati07) reported

    @airtelindia Brilliant service. Raising a request (31-1000016065784) today results in a resolution date two weeks out on 17/09/2026. Are you dispatching carrier pigeons to fix the tower, or should I just migrate to the Stone Age now?

  • msk006565
    MahanteshBK (@msk006565) reported

    @airtelindia I need some quick resolution and I can’t afford this messier service.

  • pratik_s12
    Pratik Soitkar (@pratik_s12) reported

    Absolute scam by @airtelindia @Airtel_Presence ! Sales guy (7219177924) took my broadband booking showing a nearby box, then says it's a "DUMMY" and real installation takes 3-4 months! Now they are refusing to cancel my booking?! Pathetic service. Cancel it now! 😡 #Airtel

  • ssnpunekar
    SSN (@ssnpunekar) reported

    Good move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space

  • amol_bobade
    Amol Bobade (@amol_bobade) reported

    @Airtel_Presence Airtel network has been down in our area, MIDC Paithan-431148, for almost 8 hrs now. No calls, no internet. This is causing serious inconvenience to residents. @airtelindia, please look into the issue and restore the service urgently. #Airtel #AirtelDown #Paithan

  • softsaravanacse
    Saravanakumar (@softsaravanacse) reported

    @Airtel_Presence @airtelindia Please resolve my issue. I’ve already shared all the details via DM. Despite contacting customer care 4+ times and waiting over a week, the issue remains unresolved. Please look into this urgently, or I’ll be forced to port out all my connections.

  • shreeramsena251
    saipolo (@shreeramsena251) reported

    @airtelindia @TRAI @lahotiak Company. Sir what we do if you not provide best 5g network why always showing permotion nd Advertisement and trai pls do something we are paying your sailry but you r working for company not for people of india .

  • ChalapathiNeti
    Chalapathi Rao (@ChalapathiNeti) reported

    @airtelindia The technician came! After rigorous followup.He billed me rs.3150 for amplifier charges citing weak cable,never an issue in the last few years.Every flat in my complex has an amplifier or is it a compensation scheme for your service provider?Is it under warranty?

  • tsaikumar1989
    Tunk Saikumar (@tsaikumar1989) reported

    What the hell @airtelindia I am getting poor network today in Jiyaguda, Hyderabad area.

  • rohitkparmar
    rohitkumarparmar (@rohitkparmar) reported

    No mobile connectivity in Greater Kailash 2 Also erratic over the day Please help @airtelindia

  • rds_0403
    இரவி (@rds_0403) reported

    @airtelindia Pls cancel my New Airtel Wi-Fi + TV request AWEHXFZ5Z0 and refund my payment.Installation was confirmed for today 6 PM, but was rescheduled to Sep 8 without any prior intimation. I’m not willing to wait that long. Please restore/continue my previous plan and confirm.

  • thameem324
    Thameem - Drivevlog (@thameem324) reported

    @airtelindia @AirtelWiFi143 @Airtel_Presence it’s been 5 days since we made a complaint .. every month at least 3 days internet is not there .. how do think we can run our offices. made several complaints, you staff is saying there is issue company is not ready to address. unfortunately even after this you won’t fix .. I just wanted it to vent out.

  • RahulGovindRao
    RGR (@RahulGovindRao) reported

    This is extremely disappointing, especially considering the service quality Airtel is providing. Airtel needs to seriously improve its infrastructure and ensure uninterrupted internet connectivity during power outages. #Airtel @airtelindia @Airtel_Presence @airtelnews

  • jha__roshan
    roshan jha (@jha__roshan) reported

    @airtelindia @airtelindia Not only has your service team failed to show up despite repeatedly rescheduling my Wi-Fi appointment, but there is absolutely no response to my complaint on Twitter either. This is not the level of service expected from Airtel.

  • BhartiJain326
    Bharti Jain (@BhartiJain326) reported

    Hi @airtelindia ,My sim has suddenly lost all networks .It's been 6 hours since I am facing the issue.please help