Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 13: Problems at Airtel India
Airtel India is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (51%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Pune, Chhindwāra, Thāne, Kolkata, Mumbai, New Delhi, Hyderabad, Shillong, Guwahati, Bilāspur, Indore, Hugli, Mangalore, Bengaluru, and Dehra Dūn.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 33 minutes ago |
|
Chhindwāra
|
Total Blackout | 35 minutes ago |
|
Thāne
|
Phone | 1 hour ago |
|
Pune
|
Internet | 2 hours ago |
|
Kolkata
|
Phone | 5 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
-
Aman Trivedi 🇮🇳 (@Amantrivedi197) reportedExtremely frustrated with Airtel AirFiber. Not working since installation. Multiple complaints raised, still no resolution. This is unacceptable. Please resolve immediately.@Airtel_Presence @airtelindia @DoT_India
-
Baluuuuu (@baluchowdary22) reported@airtelindia worst service from past few days..
-
Sushrut Ratnaparkhi (@ssushrut) reported@airtelindia Request I'd: 655544426 for issue in DTH closed without even visiting or calling. What kind of service is this?
-
Teja (@MrKanyaRashi_) reportedI’m sure that, your customers will come to below 100 very soon @airtelindia especially in our area. Then you can permanently shutdown the mobile tower. Which already shutting down evey day when power cut. Also with 5G - 4 mbps speed, 1 bar indoor coverage. Such a shame.
-
R.nagraj nayak (@Rnagrajnayak) reported@airtelindia Awaiting for the response for the previous queries,I thought airtel's customer support is best!???
-
Varun P (@Daydream_Varun) reported@Airtel_Presence @airtelindia unable to lodge a complaint via airtel thanks app / my WiFi is totally dead since a day. The app is pointless as the bot chat doesn’t help at all. Can somebody assist me ? It’s urgent
-
balumerugumala (@balumerugumala) reported@airtelindia Hello, I am an Airtel customer and I am extremely dissatisfied and frustrated with your services. Providing only 28-day recharge plans instead of proper monthly (30/31-day) validity is clearly an unfair practice that forces customers to recharge more frequently and
-
Manish Kumar (@Kumar___Manish) reported@airtelindia Thanks for the worst support experience. My WiFi router power adaptor has been faulty for 4 days—no fix, only calls, and the issue was wrongly marked resolved. I work from home; this negligence is unacceptable. Resolve this immediately and take accountability.
-
Suraj Gupta (@SurajGu52686238) reported@airtelindia @AdobeExpress Not good quality and third class customer care service please not buy sim airtel
-
B Binayak (@binayak_bodal) reported**** the Airtel Payments Bank @OWNER has been holding my hard-earned money hostage for 2 YEARS! 🚨 This isn't just bad service; it's mental harassment. Young India, stay away from @airtelindia @AirtelBank if you value your savings. They don't care about you! #AirtelPaymentsBank
-
Sambhurisha Mishra🇮🇳 (@sambhurisha) reported@airtelindia @reliancejio If Airtel will not resolve the issues by EOD.. then I will definetly shift to Jio. I have already DM my number to Airtel. Airtel Please provide direct number to call your customer representative...instead of playing with keyboard and wasting our time...
-
Surya (@suryamedavarapu) reported@airtelindia 502319 no proper signal it’s been more than 6 months you guys are promised will increase the frequency, Where is it?
-
arun prasath @apt (@arunprasath_apt) reported@airtelindia why the network coverage is so pathetic in Bommasandra, Bengaluru
-
Upesh Jain (@upeshjain786) reported@airtelindia This is unacceptable. Despite multiple complaints to shift my broadband connection (07945878676) within the same premises, your team keeps closing tickets without any resolution.
-
Ashish Kumar Jha (@ashishkj) reported@airtelindia Our WiFi has been completely down for over 3 hours today. We are unable to do any office work without internet.Your chatbot is also giving repeated automated responses telling us to “wait 5-6 hours” , which is extremely unhelpful and frustrating.Kindly escalate
-
Lakshay Jain (@iamlakshjain) reported@airtelindia @Airtel_Presence @airtelnews worst customer experience. When having a new connection you send your tech person within 30 mins to the location. But when it comes to any issues it takes ages to solve the issue. Ticket# 11028381162
-
ARUN M M - ஸ்டாலின் தொடரட்டும் 🔥🔥 (@kalaingarism) reportedSuch a worst network by @airtelindia 2 out of 4 calls drop 5G is like vijay very rare to see That too in Chennai Imagine the network in remote areas You guys are looting people with worthless service and network which is not worth the money
-
himanshu gupta (@heeral91880048) reportedMy airtel wifi id 01118423854 not working past 2 days ur customer care no. Also not connecting @Airtel_Presence @airtelindia @airtelnews #bakwasservice
-
Rafi Mohammad (@RafiMohamm93300) reported@airtelindia No signal in Bahrain from last 1 month on my Airtel SIM, though roaming pack is active. It was working earlier. Tried manual selection (STC Bahrain) but no network. This is a backend issue. Need urgent HLR reset / roaming refresh. Stop generic replies.
-
Harshit (@Harshit22933313) reported@airtelindia how can internet be down in my street in Chennai from over 3 days. Horrible. Why should I not switxh to Jio ?
-
Party volunteer (@tushar1876684) reported@airtelindia @Airtel_Presence today at least 4 days but no engineer is assigned for iptv installation. I complained on x and mail and called customer care but no issue was solved.
-
Ashish (@ashishmalik1) reported@airtelindia I filed a NO Network complaint with request ID: 31-1000012651221 on 23rd March in Bandra West, Mumbai. There has been no action on it so far. The complaint was supposed to be resolved by: 28 Mar 2026 at 08:00 pm. Both 198 and 121 are pathetic and don’t let us reach any human being at Airtel to discuss this with!!!
-
pratik kherdekar (@pratik16395) reported@Airtel_Presence A detailed response has been provided by me as well. The assigned engineer refused to come and no other engineer is assigned. Very poor service as usual. @airtelindia @Airtel_Presence
-
Pranav kirtani (@pranavkirtani) reportedYo .@airtelindia , My wifi is not working at all. The airtel app has no option to raise complaint, what is this?
-
IND Gaurav 🇮🇳 (@g_rawat194) reportedHello @Airtel_Presence @airtelindia I have registered the complaint on the portal for my airtel wifi network of very slow speed for 100 mbps speed. I am experiencing only 2-3 mbps speed for a very long time. Could you please take up this matter or else I have to disconnect it.
-
Hari Om (@harryhariom) reported@airtelindia "The network performance is among the worst I have experienced, and the resolution process is unacceptably slow. Being told to wait 15 days for a basic connectivity issue is unreasonable.
-
Anshul Sakaria Jain ࿗ (@anshulsakariya) reported@airtelindia Writing @airtelindia I’ve been following up for the past 6–8 months, but your technician still hasn’t provided IP TV service. Extremely disappointing service and zero resolution despite multiple requests. Kindly look into this urgently and resolve the issue. 1/2
-
HIMANSHU Kumar (@Himanshu706310) reported@airtelbank @airtelindia @Airtel_Presence ₹10,000 debited from my Airtel Payments Bank on 10-04-2026 (9:33 AM) at PNB ATM but cash not dispensed (transaction failed). No refund yet & no proper support response. Please resolve ASAP. Txn ID: 560410090416424 ACC NO- xx7840
-
Aakash Kumar (@Aakashkrr) reportedPathetic service from @airtelindia No real customer support just bots everywhere. Calls don’t connect to humans, and the app is useless for real issuesMade a simple mistake of double recharge (₹219 + ₹299), and now there’s no way to get help. Do customers even matter anymoree
-
Abha Gupta (@AbhaGupta16) reported@Airtel_Presence @airtelindia please cancel my request and refund my amount.its been 13 days it's continuous torture to the customer You guys mentioned me to wait for 72 hrs and tbh it's 6 days since I write you Still no update Cancel my request and refund all i want my money back please do it