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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Gurgaon, Jaipur, Delhi, Pune, New Delhi, Ujjain, Chhindwāra, Chennai, Cochin, Nashik, Coimbatore, Kolkata, Chandigarh, Lucknow, and Kharagpur.

CityProblem TypeReport Time
Gurgaon Phone 3 hours ago
Jaipur Internet 4 hours ago
Delhi Wi-fi 6 hours ago
Pune Total Blackout 7 hours ago
New Delhi Wi-fi 8 hours ago
Ujjain Internet 9 hours ago
Full Outage Map

Community Discussion

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • DefiantProfesso
    Vishy 🍁 (@DefiantProfesso) reported

    Dear @airtelindia @Airtel_Presence such a pathetic service, no improvement despite multiple complaints. Now I have to change your service.

  • krtkG07
    kartik Goel (@krtkG07) reported

    @airtelindia Extremely disappointing service today. I travelled ~30 mins to an Airtel store for a replacement SIM. After reaching, I was told their system/website isn't working. I've now been waiting for 2+ hours with no solution.

  • deepanshdubey_
    Deepansh Dubey (@deepanshdubey_) reported

    Hi @airtelindia I recently changed my esim to physical sim, haven’t received the signal yet. Moreover there is an incident of overcharge for this service at the store.

  • ChandraShukla
    Chandra Prakash Shukla (@ChandraShukla) reported

    @airtelnews Since this launch, network has become even worse!! @airtelindia

  • priraaz
    PRINCE (@priraaz) reported

    Very Poor quality of Network provided by Airtel in Kota ,rash Chamaparan, Bihar behind High school kotwa. I am facing network autoswitching from last December 2025, I raised many complaint to Airtel , but issue didn'd solved yet. Please look at to this matter. @airtelindia @TRAI

  • vraghav123
    Raghav Azad (@vraghav123) reported

    @Airtel_Presence @airtelindia Kindly help me to get SR closed

  • usheshtripathi
    Ushesh Tripathi (@usheshtripathi) reported

    URGENT @airtelindia @Airtel_Presence! My phone is lost/stolen and I need my SIM blocked IMMEDIATELY. It is linked to my bank UPI.Your 121, 198 IVR and useless AI chatbot are running in loops with zero human support. If fraudulent debits happen, who is responsiple

  • KaranChauh1993
    Karan Chauhan (@KaranChauh1993) reported

    Dear @Airtel_Presence @airtelindia, I am facing severe network issues at my location (F Block, Laxmi Nagar, Delhi - 110092) for the past week. Network signals keep fluctuating or completely disappear, making it impossible to use services.

  • KaranChauh1993
    Karan Chauhan (@KaranChauh1993) reported

    Dear @Airtel_Presence @airtelindia I am facing severe network issues at my location 110092 Why is the service so pathetic after paying for it? If this isn't resolved immediately, I will be forced to take strict action and switch operators. Please fix this urgently! @airtelindia

  • bmaniish
    Manish Bhardwaj (@bmaniish) reported

    @airtelindia wondering how you help people outside of India, I lost access to my eSIM and trying to retain access. Can you help? Sending this post trying everything I could to reach your team.

  • pankajganotra20
    Pankaj Ganotra (@pankajganotra20) reported

    @airtelindia My Wi-Fi has been completely non-functional since yesterday, and I’m extremely dissatisfied with the handling of my complaint. The chatbot repeatedly gives another “4 hours” estimate, while customer care cites a system upgrade with no clear resolution. #Airtel

  • divygpt
    Divyanshi (@divygpt) reported

    @airtelindia I shared please check it on priority. Because nobody picks tha call. It's been 3 days installing wifi .and still issue is not resolved

  • dessplayz
    Großartig ❂ (@dessplayz) reported

    Over 6 days of dead broadband and zero accountability from @Airtel_Presence @airtelindia. If an on-ground technician is not assigned with a fixed resolution slot today, close my account permanently and process a refund for unrendered services.

  • amitkrsng
    Amit Kumar Singh 🇮🇳 (@amitkrsng) reported

    @airtelindia ​@Airtel_Presence My Airtel Fiber is constantly disconnecting every few minutes for a month. Raised multiple complaints (Ticket: [311000015886132]), but no solution yet! Pathetic service. Fix this immediately or I will escalate to TRAI and cancel the service.

  • ShriyaEchoes
    Shriyanshi Patwa (@ShriyaEchoes) reported

    @Prithvi75653368 @airtelindia Will suggest to file a complaint in consumer court for @airtelindia , they are accountable for this pathetic behaviour. They have to refund hour amount. #patheticservice

  • vikashkbr
    Vikash Sinha 🇮🇳 (@vikashkbr) reported

    If you are an @airtelindia postpaid customer using a @XiaomiIndia device and #Airtel5G (SA) #VoNR is not supported, first raise the issue with #Xiaomi . If your complaint is not properly addressed, consider escalating the matter through the appropriate consumer grievance forum.

  • Bjp4Nanpara
    BjpNanpara (@Bjp4Nanpara) reported

    @airtelindia @Airtel_Presence This is a very surprising.... I want to disconnect WiFi network in my home but there is no any excutive responding on this ... Kindly consider it soon .

  • Singh__sarang
    sarang singh (@Singh__sarang) reported

    @airtelindia @AirtelPostpaid Dear Airtel Team, I am writing to express my serious concern and dissatisfaction regarding the repeated closure of my network-related complaints without the actual issue being resolved. #1

  • nkdokania
    Naman dokania (@nkdokania) reported

    @airtelindia Dear Customer, Your appointment with our account manager,  Sujeet Kumar  is scheduled  for 25/08/2026,  at  5:31 PM  to fulfill  your  SIP_PRI request.  Meeting on cloud? rubbish .. no calls nothing.. wat kind of service you providing

  • Sundar9122024
    Sundar (@Sundar9122024) reported

    @airtelindia @Airtel_Presence During the installation, your technician only told me about the ₹599 plan and never mentioned any extra ₹350 for DTH. Now I am getting a much higher bill. Please clarify and fix this! ​My ID/Account Number: 0463432885092

  • biztechie_in
    Lakhvinder Singh (@biztechie_in) reported

    @Airtel_Presence @airtelindia Still no response or resolution. Despite having a valid recharge and active service, I am unable to receive OTPs, affecting important transactions. This is unacceptable. Please stop ignoring the issue and resolve it immediately.

  • bajpaiashis
    Ashish Bajpai (@bajpaiashis) reported

    @TRAI @airtelindia Hi, we could not action your complaint registered via Reference No.31-6920976363096, dated 21-07-2026 regarding unsolicited commercial communication on your Airtel number because the defaulting telemarketer belongs to TTL and response received from the concerned operator is Not

  • CertDigi
    Certificate Digital (@CertDigi) reported

    17 YRS as an #Airtel customer. And this is the service we get? Our Delhi office has been without internet for 20+ DAYS after @airtelindia blocked our connection citing 3,333 GB usage in 1 week. Repeated complaints. NO resolution. @airtelindiahelp, who is responsible?

  • umakant_veer
    Umakant Mishra (@umakant_veer) reported

    @airtelindia @Airtel_Presence Your broadband service in my area 831001 has deteriorated badly. The internet speed is consistently below the promised level, zero meaningful response from the local POC who were once responsive are no longer active.

  • Prithvi75653368
    Prithvi Singh (@Prithvi75653368) reported

    @airtelindia I’ve been an Airtel customer for 11 years, but this Wi-Fi experience has been unacceptable. Your sales rep booked the WRONG plan, then asked me to call customer care to cancel it. I was promised a callback within 4 hours. It’s now been 24+ hours with no call.

  • AmrenderPratap
    amrender (@AmrenderPratap) reported

    Airtel service totally waste this day. My Airtel sim not working without any reason visited nearest airtel store they do sim swap and ask for more money than actual amount. They waste my time and money. I want action against him @airtelindia

  • SauravSinhadev
    Saurav Kumar (@SauravSinhadev) reported

    Bad dayes started For airtel @airtelindia I scroll 50shorts i got 1 star review video 5+ I think airtel say sorry to save your career

  • akshay_s41
    Akshay Singh (@akshay_s41) reported

    @airtelindia 121 customer service is useless. nodal office is indifferent, incompetent. Assuming there is still someone in AIRTEL who values ethics, has conscience, I need an email id. @TRAI review AIRTEL's business practices. They are a serious breach of data confidentiality

  • EthicalShubham
    Ethical Shubham (@EthicalShubham) reported

    @airtelindia @airtelindiahelp I’ve been an Airtel Broadband customer in Mirzapur, UP for 3 years but I still haven’t received the landline facility offered with the service. I’m genuinely disappointed. Please make landline service available in Mirzapur as well. #Airtel #Broadband

  • Sbreddy2u
    Sokkula Bhagavanth Reddy (@Sbreddy2u) reported

    Hello @airtelindia ​"I lodged a complaint regarding poor internet connectivity and frequent call drops, but I received a very poor response. You have set up a chatbot, but it fails to understand the issue properly, and there is no direct customer care number available.