Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (23%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Jaipur, Mumbai, Kolkata, Pune, Bengaluru, Bhubaneshwar, New Delhi, Gurgaon, Indore, Guwahati, Chennai, Naharlagun, Hyderabad, and Nashik.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 5 hours ago |
|
Jaipur
|
Phone | 5 hours ago |
|
Mumbai
|
Total Blackout | 6 hours ago |
|
Kolkata
|
Wi-fi | 7 hours ago |
|
Chhindwāra
|
Internet | 7 hours ago |
|
Pune
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Chintan (@ChintanDSanghvi) reported@Airtel_Presence @airtelindia @Airtel_Presence - More than five hours have passed, and the issue still persists. What’s even more disappointing is that we have not received a single notification or update about this outage, whether planned or unplanned. Such a lack of communication is unacceptable and falls short of basic professional standards.
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Aegon Targaryen (@K86Sk) reported@airtelindia @Airtel_Presence , since one week when I dm, I get same reply from your agents Ashutosh, Baby K, Parul, Vikram, Ankit, same reply each time: "Kindly allow us some time to get this checked. Regards" Solve my issue or admit that you can't!! I'll switch to @JioCare
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ganesh indle (@indle_ganesh) reportedWorst service experience from @airtelindia trying to connect with customer care from last 3 day's but couldn't connect having issues with 5g Service Worst experience 👎🙏 @airtelindia
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Mahipal Singh (@smahipal679) reportedExtremely disappointed with Airtel WiFi service. My installation was scheduled yesterday between 2:30 PM and 4:30 PM, but no engineer showed up. The assigned engineer isn't answering calls, and customer support is not taking the complaint seriously @airtelindia @Airtel_Presence
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Amarjeet Singh (@amarjeetsingTOI) reported@airtelindia @airtelnews @TheSunilMittal I am saddened to say that Airtel services have disappointed me to extreme. Have been using it for years but past 36 hours have been worst. Your dedicated team members kept lying fooling around. That there is an outage in the area, though
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Md Shahid Nisar محمد شاہد نثار 🇮🇳 (@ImShahidNisar) reported@Airtel_Presence @Airtel_Presence @airtelindia internet speed very bad
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Ethos Reviews (@EthosReviews) reportedEven with excellent 5G coverage, active recharge with 5G benefits, and a phone that supports 5G, the daily 2GB quota is exhausted quickly and speed drops to just a few KB/s. @VkValverdestan is experiencing this consistently. @airtelindia Please investigate why the unlimited 5G benefit is not working as expected and restore proper data speeds. Customers paying for 5G should receive the promised service. #EthosReviews #ConsumerRights
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Venkat (@VNVRaghavan) reported@airtelindia raised ticket for wi-fi issue in app.I was given 9th June 9.30-10.30 am. Found that the neigbours too face the issue. Qs: When entire locality faces issue, why airtel could not detect automatically? How do you claim 24x7 service after giving 36 hrs wait time?
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` (@Shivamvkf) reported@airtelindia @Airtel_Presence This issue has been pending for days and I am still waiting for a proper resolution. Airtel has informed me that the number is active under my name, yet when I call that number, another person answers. This is a serious security concern.
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ANIK (@anikbrad) reportedWorse, @airtelindia customer care is poor they just tell me to check the app. If I can already access via app, why do you even have a support team? Denying customers access to their own financial records is a massive red flag. Time to port out? @VittalGopal #CustomerService Fail
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नितिन कुमार जटराणा (@NitinJasus) reported@Airtel_Presence Sure Vikram, if @JioCare not providing information and solutions than I join @airtelindia for better service and support
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Dev inder Gandhi (@devgandhi240) reported@Airtel_Presence @airtelindia you guys are giving fake commitment in name of resolution and harassment is given all time useless service and high bills nothing else tickets created long resolution time and gets closed with no improvement 2/2
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Aegon Targaryen (@K86Sk) reported@airtelindia @Airtel_Presence Since one week, wifi keeps re-starting. Shared info in dm, no response from you guys. You guys are genuinely worse than @JioCare in service delivery. U can't fix such small issue, it happens each month, I keep complaining
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karthik (@KarthikOnIce) reported@airtelindia trying to change the address for my post paid connection, your IVR is so useless, gives no option, nor it connects to customer care!! Such worst experience !!! @Airtel_Presence
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Prasenjit Roy (@prasen123roy) reported@JioCare Don't try to bluff There is no option of technician visit from customer end..The design of SR is created such a way that customer cannot do any thing.. 48 hours and still NOTHING.. SR000037QAS3 Escalated service request - still Nothing @airtelindia take the business #SHAME
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prerna singh bindra 🐘🐅🐾 (@prernabindra) reportedDid someone say @Airtel_Presence customer 'care'? Sucks. Three days since @airtelindia #wifi connection down, both. Zero response. and been a customer since 2 decades. Time for a change @j_bindra ?
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Somesh Sharma (@SomeshS91925543) reportedThe next call will be to #telecomRegulatoryAuthorityofIndia with a legal notice and complaint in @jagograhakjago ....@TelecomIN please look into the harassment by @airtelindia as they are charging me despite repeated requests for disconnecting and numerous calls
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Nikhil Kashyap (@Nikhilverto26) reported@airtelindia has to be the most pathetic company when it comes to customer service. My DTH connection is not working for 3 days now and I don’t have any single sign of resolution in sight.
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Praveen Kumar (@praveenefl6) reportedOne entire week of terrible internet and zero resolution on my logged complaint. This is completely unacceptable, @airtelindia. Fix this ASAP! Complaint No: CDREG2DEL20260528584713 @Airtel_Presence #Airtel #InternetDown
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Virendra Rakesh (@RakeshVirendra) reported@airtelindia one of the worst service for you wifi. Resolve the issue immediately
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Saahil Soni (@iamsaahils) reportedHi @airtelindia and @SamsungIndia, unable to make or receive calls on my Airtel SIM. Getting "Not registered on network" despite trying all basic troubleshooting steps. Could you please help resolve this? Thanks. #Airtel #Samsung #NetworkIssue
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P K SANGHAVI (@pksanghavi) reported@Airtel_Presence @airtelindia @Airtel_Presence - any update on my issue? It is more than 10 days that I have paid amount to Airtel but till now no IPTV box provided - hereby I am attaching FIR copy for your reference and fraud
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VikRamification (@VikramPoonja) reported@Airtel_Presence Btw @airtelindia systems r equally useless, jus like ur Airtel network. Ur hardly workin team jus insisted tht thy caln see only 1 ticket ever raisd regardin d ongoing issue, whereas I hd already shard screenshots of umpteen nmbr of tickets, including emails from Airtel about em
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Raj (@SMH075) reportedShame on you @Airtel_Presence @airtelindia even after upgrading to postpaid such worst connection after complainjng you solve it by yourself and report solved no response nothing porting to @JioCare is better i think so and why the hell you arecharging if you cant provide basic
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Dr. Tanmay Gautam (@Tanmay_cfc) reported@Airtel_Presence Shameless people ..it’s day 5 and wifi is still not working @airtelindia
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Chintan (@ChintanDSanghvi) reported@Airtel_Presence @airtelindia @airtelindia - This is going to be my last month with your service. No matter how many times I raise the same issue, it never gets fixed. After repeated complaints and no resolution, I’ve lost confidence that this problem will ever be addressed. Time to move on to a provider that values its customers.
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levi (@levi_ded) reportedPast 5 days, my internet has been down for more than 4 times. I had to VISIT a store to get **** done because your lazy "engineers" kept canceling my appointment. Now your entire services are down and helpline doesn't work. KYS @airtelindia. SWITCH TO JIO GUYS.
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Pankaj Singh (@SPan_kaj24) reportedAirtel, your escalation team calls and disconnects when customers ask questions. What kind of clown-level support is this? 1 year later and still the same nonsense. @airtelindia @Airtel_Presence @Everyone
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Nitin Gupte (@nitin_gupte) reported@Airtel_Presence Scripted response as usual. @Airtel_Presence Very poor experience across every so‑called support channel — the Thanks app, customer care, WhatsApp, social handles, even emails. Not a single platform could provide a real resolution. #Airtel #CustomerServiceFail @airtelindia
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Mahesh Sarnobat (@SarnobatMahesh) reported@airtelindia your customer care service executive disconnected my call, not transferred to supervisor, such pathetic service