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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 11% Phone (11%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Bengaluru, Chennai, Varanasi, Ahmedabad, New Delhi, Delhi, Hyderabad, Indore, Pune, Karnāl, Kolkata, Bhubaneshwar, Roorkee, and Kohima.

CityProblem TypeReport Time
Chhindwāra Wi-fi 2 hours ago
Bengaluru Total Blackout 4 hours ago
Chennai Phone 5 hours ago
Varanasi Internet 7 hours ago
Ahmedabad Internet 7 hours ago
New Delhi Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • skojha1027
    Shashi Kant Ojha (@skojha1027) reported

    @airtelindia .what the hell type of service you are providing!. last 3 days I am begging to shift my wifi connection, made multiple calls to customer care but no technician even contacted me. Every time I am getting new timeline. better to shut my wifi & port postpaid connections

  • LeDeadChef
    Aditya Rathi (@LeDeadChef) reported

    @airtelindia @AirtelXtream which is your help us query bot redirecting me to canara bank customer care? Please improve the network! It has been 2 days of no internet and I'm unable to even register a complaint? Is this delay allowed when the time comes for payment?

  • Farooq_IYC
    Farooq Abdullah@IYC (@Farooq_IYC) reported

    I am recharging my airtel pack with my unlimited pack,but My 5G network data has been blocked always ,am complaing with customer care always they never resolve my problem my contact no is - 9934854165 @airtelindia

  • airtelbank
    Airtel Payments Bank (@airtelbank) reported

    @shahprateekd @airtelindia @shahprateekd Hi Pratik, sorry for the hassle you went through. Please be informed that to install the latest version of Thanks application and complete purchase journey of FASTag. Alternatively, if issue persists, then please share the latest error details (screen

  • aham___
    അഹം ❤️🕊️ (@aham___) reported

    @Airtel_Presence @airtelindia Hello, I am still waiting for a response regarding my complaint about the ₹348 recharge plan discrepancy. Please look into this and resolve the issue as soon as possible..

  • wooajnabi
    Hmm, Achha? (@wooajnabi) reported

    @airtelindia connect immediately, need instant solution for a service request.

  • kuma84621
    Rajesh Kumar (@kuma84621) reported

    my airtel sim incoming outgoing call not working @airtelindia

  • itzhrs
    ♟HR ♟ (@itzhrs) reported

    @airtelindia @Airtel_Presence on this its more that 3 days no acknowledgement or calls for this I hv raised this with @DoT_India complaint no DOTEL/E/2026/0048472

  • ankitkawatra11
    Ankit (@ankitkawatra11) reported

    @airtelindia @Airtel_Presence Worst customer support! The AI on 121 can't even understand basic queries. Our Airtel number ending with 12006 has stopped working and the Airtel Store is forcing us to convert to postpaid to restore it. Unacceptable. Please resolve this immediately

  • Shouryasharm21_
    Shourya Sharma (@Shouryasharm21_) reported

    @airtelindia hire new customer executives current ones are useless exactly like your network

  • Luckyk19Raj
    Lucky Sinha (@Luckyk19Raj) reported

    @airtelindia @AdobeExpress I have an Airtel SIM. As advertised, I recharged with the ₹979 plan, which is supposed to provide unlimited 5G data. However, after using 2 GB of data, my internet stopped working. Could you please check and resolve this issue. My contactable No- 8789826691 plz call

  • dilipray
    Dilip Ray 🇮🇳 (@dilipray) reported

    @MyIndusIndBank @rajivanand I was unable to contact 1860 267 7777 from my prepaid account with @airtelindia. I migrated to a postpaid account and attempted to reach customer support but was directed to voicemail. There has been no further progress.

  • mohdhafeez2526
    Mohd Hafeez (@mohdhafeez2526) reported

    @airtelindia Hi Team, I accidentally recharged the wrong Airtel prepaid number 7887019648 on 1 Aug 2026 at 7:04 PM through Google Pay. Kindly help reverse or transfer the recharge if possible. UPI Transaction ID: 621337817780. @airtelindia

  • aham___
    അഹം ❤️🕊️ (@aham___) reported

    I am still waiting for a resolution regarding my ₹348 recharge plan issue. It has been quite some time, and I haven't received any proper update. Please look into this urgently and fix my plan benefits as promised in the app. @airtelindia @Airtel_Presence @TRAI

  • RahiShadman
    holaamigo (@RahiShadman) reported

    Absolutely tired of @airtelindia @Airtel_Presence fake resolving my internet issues. They open a ticket, do absolutely nothing to fix the connection, and then the ticket just gets closed. Stop closing unresolved tickets and actually fix my internet! 📉🚫 #AirtelDown

  • HIMANSHU_BBU
    HIMANSHU (@HIMANSHU_BBU) reported

    @Airtel_Presence @airtelindia Extremely slow internet speed. Even Paytm UPI keeps loading and is unusable. My phone also keeps switching between 4G and 5G repeatedly. Please check the reason for the poor speed and frequent network switching, and fix this issue urgently.

  • SeetharamSrujan
    Srujan Seetharam 🇮🇳 (@SeetharamSrujan) reported

    Over 24 hours without @airtelindia Wi-Fi, and customer support keeps pushing restoration to 5 PM with no proper response or accountability. This is unacceptable. I'm switching to @JioCare . Please collect your Airtel Wi-Fi router. Customers deserve better service. #AirtelDown

  • HusainiMajid78
    Majid Ali (@HusainiMajid78) reported

    @airtelindia I would be very grateful if Airtel could resolve this problem as soon as possible. My Mobile Number is 9286276376

  • singh_sandy93
    Sandeep Singh (@singh_sandy93) reported

    @Airtel_Presence @airtelindia could you let me know why I'm not getting single and showing no service? I should not pay as I have no signals continuously #poor #service #trai @TRAI where I can register my complaint

  • ujjawalsonu
    Ujjwal Kumar (@ujjawalsonu) reported

    Today finally I ported my SIM from @reliancejio to @airtelindia । It's feels like moving from general train to Vande Bharat। I was one of the earliest customer of jio telecom but now there service and network is worse than Bsnl। #jio #Airtel #viralㅤㅤ

  • jd_cal5
    Joydeep Sarkar (@jd_cal5) reported

    @airtelindia your net service at pincode 700005 is terrible. No initiative from your office to improve it. Most horrific after 8pm onwards!! Any Jammer issue???

  • vasantm962
    vasanta gouda (@vasantm962) reported

    Dear @airtelindia @Airtel_Presence Wi-Fi 012422665765 Palam vihar sector 110 Gurugram (HR) pincode122017 has been down for 7+months despite repeated complaints.The promised AirFiber migration never happened, and the technician is unresponsive. Please resolve this issue urgently.

  • Pankaj0Katkar
    Pankaj Katkar (@Pankaj0Katkar) reported

    @airtelindia This is the 3rd time in the last 2 weeks that the internet has been down for more than 24 hours. Completely unacceptable. We deserve better service.😡

  • divyanshvarshn7
    Divyansh Varshney (@divyanshvarshn7) reported

    🚨 Zero resolution from @JioCare ! Since your Bisauli team refuses to provide service, process my FULL REFUND for this dead JioFiber immediately. I am cancelling this connection and PORTING all 8 family Jio SIMs to @airtelindia today. Goodbye. SR: SR00003CPRU3 @reliancejio

  • ShubhmSingh_777
    Shubham Singh🌻 (@ShubhmSingh_777) reported

    @airtelindia what's going on? My internet suddenly stopped working. Even though I'm getting full 5G network,the speed is only 50–60 KB/s. Everyone else's internet at my home is working fine, but mine isn't. I also tried calling customer care, but there was no response. #airtel

  • tejastwito
    Tejas Mahajan. (@tejastwito) reported

    Airtel wifi is doing literally WORST in this sector... Every Saturday Sunday wifi issue... No Internet.. I must suggest do not buy there service. @airtelindia @Airtel_Presence

  • imoon4u
    Press Reporter (@imoon4u) reported

    @airtelindia @jagograhakjago @trai When in process port Airtel to Jio . Airtel Customer executive make a call from no +91 90318 45447 to guide me cancel my port. Call recording is available in my data.

  • TalanRohtash
    ROHTASH TALAN (@TalanRohtash) reported

    "Unlimited 5G" is a complete joke, and calling 198 just traps you in an endless loop with an AI bot that solves nothing. Absolute trash customer service @airtelindia. Fix your network or give us real human support! 😡📱 #5GNotWorking #BadService #CustomerCareFail

  • pbali256
    Puneet Bali (@pbali256) reported

    @Airtel_Presence @airtelindia airtel set top box NOT working for last 3 days and the complaint still remains open despite multiple follow ups...ur service going bad to worse day by day ..pl resolve

  • Siddarth_Gautam
    𝕯𝖗. 𝕾𝖎𝖉𝖉𝖆𝖗𝖙𝖍 𝕲𝖆𝖚𝖙𝖆𝖒 (@Siddarth_Gautam) reported

    @airtelindia @Airtel_Presence no response... pathetic service @airtelindia want to watch Common wealth India boxing matches but I can't...feel sorry for your poor services