Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 14: Problems at Airtel India
Airtel India is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Mumbai, Bengaluru, New Delhi, Chhindwāra, Kolkata, Chennai, Lucknow, Pune, Haridwar, Ahmedabad, Guwahati, Dehra Dūn, Gurgaon, Agra, and Dhanbād.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Internet | 2 hours ago |
|
Bengaluru
|
Phone | 2 hours ago |
|
New Delhi
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Kolkata
|
Total Blackout | 6 hours ago |
|
Chhindwāra
|
Wi-fi | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Charan mani Malladi (@ManiMallad) reportedHay @airtelindia why ia m unable to get my solution i have don a wrong recharge i have tried to get a solution through your store but i did not get there i am try to connect with a customer care i am not getting any solution plz check it out and response
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Thakur rishav Singh (@rishavsingh13) reported@airtelindia @Airtel_Presence AirFiber was installed but internet has never worked. Since service is unusable, I am requesting a full refund and account closure. Multiple follow-ups have gone unanswered. Please process the refund immediately and confirm in DM. #RefundRequest
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Biswajit Mohanty LL.B,FCA,Ph.D #କଳିଙ୍ଗ ପୁତ୍ର (@biswajitmohanty) reportedHey @airtelindia I have paid 6 months in advance but my complaints do not even get a response. Why do you charge us even when there is no service for more than 15 hours ?
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सनातनी Prashant, (@Prashan58665763) reported@airtelindia Not able to connect to airtel wifi at home for the past 2 days, fix it as soon as possible. My area - Mohalla -sarai West of tatarpur thana Dist -bhagalpur, bihar Pin code -812002
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Sohaib Khan (@Styles00333) reported@JioCare @JioCare No one has visited yet and I am tired of waiting. I have now contacted Airtel and they will install a new WiFi connection today. Very disappointing experience with JioFiber service. @airtelindia
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Sushant Saurabh (@sushantsaurabh) reported@airtelindia 6 /05 ko payment kar diya gaya tha abhi tak wifi connection nahin lagaya. complaint register hui uske bad mein kuchh nahin. What type of service is this I hv registered complaint 2 times
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Hammy (@se7enpic) reported@airtelindia Pathetic service by airtel - asked for shifting airtel on 8th may / till it has not being done - customer service is useless
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Anil Singh Charak (@anilcharak12) reported@airtelindia Dear Airtel Support, I am facing continuous issues with my Airtel Wi-Fi router for the last several days. The router frequently disconnects, Wi-Fi range is very weak, and internet speed is unstable despite multiple restarts and troubleshooting.
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Lakshya Aggarwal (@Lakshya8278) reportedA whole week without WiFi and still no proper resolution. Absolutely pathetic service. Every day I’m told “it will be fixed soon” — how much more time do you people need? I’m paying for a service that I haven’t even been able to use. fix it immediat @airtelindia @Airtel_Presence
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Lalit (@pareshg44) reported@airtelnews This all because of customer harrament manuplation of pricing at the time of recharge and less spending on customer support and satisfaction company like @airtelindia rose revenue and profitability they don’t care customer service i had extremely bad experience
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kamlesh bansod (@kamleshbansod80) reported@Airtel_Presence @airtelindia My internet has not been working for the past 3 days. When I call customer care, I receive a message saying that a technical issue has been identified in my area. However, the issue has still not been resolved, and the internet not restored.
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Dr Sumeet Shah (@DrSumeetShah) reported@Airtel_Presence @airtelindia I have raised a request for stopping the Wi Fi connections 011100412704_dsl and 011100416062_dsl as the premises they are installed on is closing down. I am repeatedly getting Airtel Calls asking about the reason for closure or possibility to shift. I don't want any shift, nor is there any grievance. That location is shutting shop. Simple. Please help in disconnection and the service technician can take back the modem.
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Mohit Nagpal (@M_N_071990) reported@airtelindia @Airtel_Presence it’s been 2 months and stil no refund. Every reply is just copy-paste with no actual resolution. This is harassment now. Airtel customer support is completely useless. Process the refund immediately or be ready for escalation with all screenshots
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Arvind Dey (@turtlerobs) reported@Airtel_Presence @Airtel_Presence @airtelindia 9 hours has passed and yet the broadband issue is not yet resolved. Will you give 1 day extra on my recharge money? If not then you don't have any rights to deduct my money for the service you have not provided me. Will you agree to this?
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Proud_Indian 🇮🇳 (मोदी का परिवार) (@coolguyvarun01) reported@airtelindia Wifi down multiple times in 24 hours with no intimation from airtel, in middle of meetings and work suddenly our connection goes down and we cannot prove to anyone that our net was down. Looks like it's time to Move to @reliancejio fiber.
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mohan (@984mohan) reported@airtelindia seriously what kind of Internet do you provide . Frequent disconnections.Not able to join Teams calls . I have purchased a 100Mbps plan and the speed i get is just 40. After raising multiple tickets from the past 10 days today an engineer comes home he says sir we have done backend configuration and now in my mobile it's showing 100 mbps . I am trying to tell him the issue is still there and it's the same with my devices he never listens to . It's showing 100 on my phone and he just leaves . I call his manager to complain about the same and he is next level . He gives a reply saying technician mobile shows 100 mbps issue resolved. What kind of people you hire as managers and engineers
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Gopinath Sankaranaraynan (@colsgopinath) reported@airtelindia My postpaid airtel connection does not work in Leh, can u help urgently
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Deepak Singh (@Deepak230323) reported@airtelindia @airtelnews your network is down in Gurgaon sector 5 Area since more then half an hour. Kindly resolve.
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Aryan Bhoi (@AryanBhoi) reportedHi Airtel, Very disappointed with the service. My internet is not working properly and unlimited 5G is also not available on my SIM despite an active recharge. Please fix this issue immediately. #Airtel #5G @Airtel_Presence @airtelindia
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Masum Khan (@iamMK0305) reported@Airtel_Presence @airtelindia @airtelnews My internet has been completely down for the last four days. Will I get a refund or a bill adjustment for these four days of no service? I shouldn't have to pay for a service that I couldn't even use.
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Sivasubramaniam Venkatesh (@Sivasubram44355) reportedExtremely disappointed with @airtelindia WiFi. Took connection in Jan 2026, but facing frequent disconnections and poor service. Today’s outage started at 3 PM, still no resolution despite multiple complaints. Worst service experience Waste of money. #Airtel #PoorService #worst
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Vipul Thakur (@i_mvipul7) reported@Airtel_Presence @airtelindia Being an Airtel Black user and seriously experiencing WiFi netwrk shut down like all of a sudden it isn't working from past 3 hrs I waited but it's quite frustrating. Pathetic network stops working at anytime never experienced this with @reliancejio
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Sunil Vishwakarma (@sunilsharma2012) reportedMessage 2- Today customer care “Gaurav” refused to register my complaint and asked for extra INR 600+ for services never used. This feels like intentional delay and harassment to continue postpaid billing.@airtelindia @Airtel_Presence
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Ahmad Ali (@Ahmad96600756) reported@airtelindia Most cheap and useless Network is airtel Never switch to this network
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High Court Official (@lalitmohan9211) reported@Airtel_Presence @airtelindia @jagograhakjago Xtream fibre wifi not working for more than 15 hours. Kindly send someone immediately to resolve. Details in dm .
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Ankur Malhotra (@ankur4144) reportedCan anyone help ?? @airtelindia @Airtel_Presence @airtelnews
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Adil Qadri (@AdilQadri18) reportedDear @airtelindia, My Airtel WiFi has not been working for 3 days. Tried contacting customer care many times but got no response. Very disappointing service. Please resolve this issue immediately. #Airtel #PoorService @airtelindia
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Hemanth kalmani (@Hemanth_kalmani) reported@Airtel_Presence @airtelindia My Airtel WiFi suddenly got disconnected again and this has become a frequent issue. Very disappointing support experience as the Airtel app only has a chatbot with no proper resolution or customer care access. Please fix this ASAP.
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Masum Khan (@iamMK0305) reportedDisconnect my connection and start the refund process. This is the worst service I have ever experienced in my entire life. @Airtel_Presence @airtelindia @airtelnews
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Madhav (@madhav_roy) reportedSo poor network in this area no one to listen. no customer care number but they will charge 4G & 5G charge from customer @airtelindia @jagograhakjago please take some action as soon as possible.