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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 53% Internet (53%)
  • 23% Wi-fi (23%)
  • 11% Total Blackout (11%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: New Delhi, Chhindwāra, Patna, Udaipur, Thiruvananthapuram, Mumbai, Pathanāmthitta, Cochin, Jaipur, Bareilly, Guwahati, Delhi, Kolkata, Pune, and Hyderabad.

CityProblem TypeReport Time
New Delhi Internet 35 minutes ago
Chhindwāra Internet 60 minutes ago
Chhindwāra Wi-fi 2 hours ago
Chhindwāra Wi-fi 3 hours ago
Patna Internet 3 hours ago
New Delhi Wi-fi 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • RashiBhandari14
    Rashi (@RashiBhandari14) reported

    Idk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.

  • therajatbishnoi
    Rajat (@therajatbishnoi) reported

    Hi @airtelindia there is an issue with my wifi its been more than 6 hrs internet not working..please can you check mobile number : +91 86991 63294

  • NaikBarmavath
    Barmavath Ganesh Naik (@NaikBarmavath) reported

    "Hey @Airtel_Presence @airtelindia, I sent a DM a week ago regarding an emergency SIM issue as requested by your team, but I’ve been met with total radio silence. My mobile services have been completely cut off due to an agent's data entry error, leaving me stranded. Please check

  • 2onemalcom
    Malcom UI/UX (@2onemalcom) reported

    @airtelindia Please fix your network

  • trkbins
    RK (@trkbins) reported

    Poor Broadband WIFI services by @airtelindia in Madipakkam Chennai.REQUEST ID 11039460495..2 days airtel wifi is dead no one is attending.

  • themisschaotic
    Miranda (@themisschaotic) reported

    @airtelindia took out the ₹299 plan? Why, Airtel, why? Not everyone can keep up with these ever-increasing recharge prices. At this point, it’s honestly time to consider changing my network provider. Sorry Airtel, but you’re about to lose a loyal customer.

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia Because of these ongoing issues, all the other SIMs in my family have already been ported to Jio. This is the last Airtel SIM we still have. We stayed with Airtel even when Jio services were free because we trusted Airtel for better network quality. Unfortunately, 2/3

  • RJGadage
    Rahul Gadage (@RJGadage) reported

    @Airtel_Presence Airtel Wi-Fi Referral Scam? 🚨 Booked via referral link, but an Airtel engineer asked me to cancel and rebook through his own link. I lost my referral benefit. Why is this happening? @airtelindia Please investigate!

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia @airtelindia_support Your network in Gulzar Colony, Parbhani has been showing 2G for the last 6–7 hours. I am unable to make calls or use mobile internet properly. This is not an isolated incident we have been facing such network problems repeatedly in Parbhani 1/N

  • Mohan_up52
    Mohan Vishwakarma (@Mohan_up52) reported

    @airtelindia SR No. RWRRV5DEL20260902709201 was issued by 198, but my ₹348 wrong recharge issue remains unresolved. Please escalate this to the Nodal/Appellate Authority and arrange cancellation & refund to my BHIM UPI.

  • 4chi11es
    DDD (@4chi11es) reported

    @airtelindia we have not had access to Internet for the last 20+ hrs. The same thing happened last month too. This is pathetic service. I need this fixed asap I have work to do

  • anshulchauhan_
    AnshuL Chauhan (@anshulchauhan_) reported

    @airtelindia I am extremely disappointed and frustrated with the pathetic internet service provided by Airtel. My internet connection stops working 2–3 times every single month due to one technical issue or another. Every time I contact your customer support team,

  • pallavi_dutta1
    Pallavi Dutta (@pallavi_dutta1) reported

    @airtelindia asked for your Wifi connection. Paid a deposit of 1500. Installation POC didn't show up for a week. Cancelled the order but your team keeps delaying the refund. They keep asking me to wait for a call to refund my money? What is this customer experience? HORRIBLE!

  • laxmannegi
    laxman negi (@laxmannegi) reported

    @airtelindia if you are unable to support your infrastructure then please don’t advertise something you can’t deliver. I had bsnl before and I thought bsnl was the problem being govt entity. But I was wrong, in Dehradun Airtel fails more than bsnl in broadband segment

  • PunwaniDeepak
    Sunny Deepak Punwani (@PunwaniDeepak) reported

    @airtelindia Not getting any signal.

  • Sanjeevronak
    Sanjeev Sharma (@Sanjeevronak) reported

    Airtel Broadband( payment done online but not updated yet. Service is affected since 17 Aug26. Sent email but no reply. Account No: 02217644740, Transaction REF NO: 622907301640 Please help @Airtel_Presence @airtelindia

  • SaffronChargers
    Saffron Chargers (@SaffronChargers) reported

    I shifted to a new house and requested Airtel to relocate my WiFi connection. Instead, Airtel is telling me to remove the router myself and bring it to them - even though it is installed at a considerable height. I’m currently out of the city and only my mother is at home. I’m not a technician. How am I supposed to safely remove it? And when I asked Airtel to send their team, their response was: “We won’t do it. You can cancel the connection.” Here’s the shocking part: when I got the connection, Airtel told me that shifting the connection would be THEIR responsibility. Promise the service while taking the customer, then refuse to provide it when the customer actually needs it. This is what Airtel customer service has come down to. @airtelindia - is this your idea of customer service?

  • vishnuv94
    Vishnu Vijay (@vishnuv94) reported

    @airtelindia @airtel_presence Still awaiting a response after 3 hours. I have no working channel to raise this complaint. Please address this urgently as it is affecting our work.

  • highon_420
    rohit malik (@highon_420) reported

    @Airtel_Presence @airtelindia count your days. I’m porting to @JioCare as soon as my current recharge expires. I’ve been an Airtel customer for 6 years, but for the past month your 5G speeds have been absolutely terrible.

  • ItsAdityakr
    Aidy🇮🇳 (@ItsAdityakr) reported

    @airtelindia it’s been four months now, but my concern with respect to Airtel is not resolved. Could you please assign someone on priority who can help me with the uninstall ation of Airtel internet from my home or should I throw the box on the road?

  • Abhiram0708
    Abhiram (@Abhiram0708) reported

    @airtelindia Adei, do you have something to call as customer service? My Wifi is not working since yesterday and your service engineer doesn't pick calls. The ticket assigned to him should have been already resolved by the ETA provided by you.

  • livelovenchill
    Akshay Sharma (@livelovenchill) reported

    Old complaint: 144993628 New complaint: 658558238 How many more times do I need to complain before someone actually fixes this? @airtelindia

  • rds_0403
    இரவி (@rds_0403) reported

    @airtelindia Pls cancel my New Airtel Wi-Fi + TV request AWEHXFZ5Z0 and refund my payment.Installation was confirmed for today 6 PM, but was rescheduled to Sep 8 without any prior intimation. I’m not willing to wait that long. Please restore/continue my previous plan and confirm.

  • singhrahul1008
    Chaudhary (@singhrahul1008) reported

    @airtelindia why you are guys sending me the bills in every month when u have not shifted my connection till the time . How can you do this,,? Are you guys out of your mind..call me now want to discuss your ****@OrganicConsumer @jagograhakjago

  • ankur_3_2_1
    Ankur //-|| (@ankur_3_2_1) reported

    @airtelindia because of the manipulation by your customer services i switched to postpaid.Again I switched to prepaid and I am getting very limited choices of monthly recharges while my family have plenty of choices?why are you being so unfair to very trustworthy customer?

  • softsaravanacse
    Saravanakumar (@softsaravanacse) reported

    @Airtel_Presence @airtelindia Please resolve my issue. I’ve already shared all the details via DM. Despite contacting customer care 4+ times and waiting over a week, the issue remains unresolved. Please look into this urgently, or I’ll be forced to port out all my connections.

  • VIVEKSD27
    VIVEK SINGH (@VIVEKSD27) reported

    @Airtel_Presence @airtelindia I’ve already shared all the details in DM. This isn’t a minor inconvenience anymore the slow internet is seriously hampering our office productivity and disrupting work. We’re paying for a 300 Mbps plan, yet struggling with basic connectivity and upload speeds.

  • AP1501
    Aks (@AP1501) reported

    @airtelindia worst network ever.

  • Iamrawat_2
    Mr.Rawat (@Iamrawat_2) reported

    @SurajKumarxz @ViCustomerCare @airtelindia Bank work ke reacharge kiya tha otp bahut late me de rha tha upper network pahle se hi raddi hai

  • as8012285
    Ashutosh Singh (@as8012285) reported

    @Airtel_Presence @airtelindia yet no resolution from your end. Stop testing customer patience and process my refund to my bank account immediately!