Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 2: Problems at Airtel India
Airtel India is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Kolkata, Mumbai, Chhindwāra, New Delhi, Chennai, Guwahati, Pune, Nellore, Patna, Kanpur, Dehra Dūn, Meerut, Imphal, Lucknow, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 40 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 2 hours ago |
|
Mumbai
|
Internet | 4 hours ago |
|
New Delhi
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Devil (@PreetBainsMj) reported@airtelnews "@Airtel_Presence @airtelindia My 5G is unlimited and network is full, yet it keeps showing my daily data is exhausted and the internet is completely slow or not working. I have been complaining about this daily for a week now, but you are just ignoring it. fix this immediately!"
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Sudhir Singh (@sudhirsingh06) reported@airtelindia Standard template response from @Airtel_Presence @airtelindia. Paying 100% of the bill for partial service isn't '5G Plus'. City coverage means nothing if subscriber locations are ignored. Expecting a bill adjustment or a concrete timeline, not auto reply. #Airtel5G #AirtelIndia
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Ankit Jha (@ankitj0019) reported@airtelindia @airtelnews every second day, there’s a WiFi network outage with no resolution timeline. How do you incentivise customer of your shortcomings and failure to provide services, when a day’s delay in bill payment is penalised. @DoT_India
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VIKAS PUNDHIR 🇮🇳 (@VIKASPUNDHIR51) reported@Airtel_Presence > @airtelindia Pathetic service! DTH installed on 30th Aug at D-32 Ganga Vihar Delhi but STB not working from Day 1. No tech visit. Mob- 9818207232. Reg No- Kuldeep Singh. Resolve TODAY or I will file complaint on National Consumer Helpline. #AirtelDTH
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Abhishek Kochhar (@abhisheKochhar) reported@airtelindia @Airtel_Presence I’ve tried reporting this issue multiple times but you guys are only interested to connect to a human for sales, not for support. International roaming plan activated on a number and it’s not working. It’s been 3 months.
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VIKAS PUNDHIR 🇮🇳 (@VIKASPUNDHIR51) reported@Airtel_Presence @airtelindia Pathetic service! DTH installed on 30th Aug at D-32 Ganga Vihar Delhi but STB not working from Day 1. No tech visit. Mob- 9818207232. Reg No- Kuldeep Singh. Resolve TODAY or I will file complaint on National Consumer Helpline. #AirtelDTH
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altapshaikh (@altapshaikh02) reported@Airtel_Presence @airtelindia @Airtel_Presence 02031638085 for this WiFi . Facing issue since yesterday.I have raised couple of request to resolve issue but no one have resolved my issue. Shifting to Jio thank
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Prasad Shetty (@itsprasad92) reportedIt’s been 3 days since I requested the Wi-Fi shifting, with no update or resolution. Will you deduct these 3 days from my bill, as I haven’t been able to use the service? This is unacceptable customer service. Pls provide a clear update and resolve this immediately. @airtelindia
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Bhaarateey (@UnitedBharateey) reportedHello @airtelindia , I need help switching my account from postpaid to prepaid
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ro 🍉 (@cricketnoises8) reported@airtelindia I've been reporting issues with internet getting disconnected for the past month. There's been no follow up, no resolution, no technician who came to check it out. Everytime I call customer care they say it'll be resolved in a day and absolutely nothing is done.
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Rashi (@RashiBhandari14) reportedIdk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.
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Karunakaran (@Karunak82408927) reported@airtelindia Waiting for the refund that too after paying 3 months 1500 on 15th August and consistent follow up no new connection installation happened in Annanagar Chennai, super customer service
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Jitendra (@gtukkote1) reportedNetwork issue @762014 Boudh @airtelindia
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KANAV (@Kanav2003) reported@airtelindia @airtelindia_wifi I’m trying to shift my Airtel Xstream Fiber connection to my new house, but the technician says the DP is full and there are no available ports. Please look into this and provide a quick resolution. #Airtel #AirtelXstreamFiber
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GlennAfterHours (@glenn0nchain) reportedWorst support. Your staff in a physical office are not even able to deactivate a sim and reissue a new sim, even after complaining twice that the sim is lost. It's been 3 weeks.If any issue arise to my safety, airtel staff will be held responsible. Pathetic service @airtelindia
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Thameem - Drivevlog (@thameem324) reported@airtelindia @AirtelWiFi143 @Airtel_Presence it’s been 5 days since we made a complaint .. every month at least 3 days internet is not there .. how do think we can run our offices. made several complaints, you staff is saying there is issue company is not ready to address. unfortunately even after this you won’t fix .. I just wanted it to vent out.
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Vikas Verma🇮🇳 (@CSVikas17) reported@airtelindia Customer care is only delaying and misguiding me on the surrender process. I will not pay anything further as i have been my bills on time and cleared all dues till date despite pathetic service Surrender my Airtel Black connection with immediate effect & confirm
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Dev Since (@SagarDev96) reportedI recharged my DTH but one of its channel (112 Set HD ) as included in the package is not working and giving TV Code: 4 , I complained about it but issue not resolved @airtelindia #airteldth
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saipolo (@shreeramsena251) reported@airtelindia @TRAI @lahotiak sir i used airtel prepaid sim and always recharge 5g unlimited now 4 days to ago network showing 4g and we do switch off , flight mode , network setting, mobile updates but now no solution and i call to costumer care she told sorry and port to other
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Malcom UI/UX (@2onemalcom) reported@airtelindia Please fix your network
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Mahesh (@MaheshPawaar) reported@Akashpawaar @airtelindia @airtelindia provide better service. You're fibre services is trash it was down 2-3 times last month and now it's down since yesterday. You don't even extend the validity of the plan when outage happens from your side.
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Akshem Malik (@ak_is_here) reportedThe latest promised resolution time was today by 1:41 PM. It is now well past that deadline, and there is still no resolution. @airtelindia, this is not the service I expect after paying for a premium internet connection.
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Mr.Deepak Kumar (@Deepakmba02) reported@Airtel_Presence @airtelindia it's 9:40 AM and my WiFi is STILL down — going on 22+ hours now. Complaint ref 0811119063755_WIFI missed its own resolution deadline of 8:30 AM and nobody has followed up. This is a total service failure. Restore my connection immediately. #AirtelDown
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Meher Kalyan (@Kal89P13) reported@airtelindia I cancelled my Airtel connection after persistent internet speed issues, following confirmation from your technical team that the 5G site outage could not be rectified. The router has already been collected.
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Meher Kalyan (@Kal89P13) reported@airtelindia I was later informed at the Airtel office that my account is closed and that my refund was issued by cheque, but I never received it, apparently due to incorrect address/PIN details in your records.
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bipin chaturvedi (@bipinchaturved) reportedHorrible customer support, Closing complaint Without sharing closure remark. New complaint ID-658563471. No any seniors monitoring you poor customer service @airtelindia
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Sai Sharan Komma (@sharan9005) reported@Airtel_Presence @airtelindia they seem to think they're better than other zero customer care and fraudulent billing such a nast service jio is much better than airtel useless service
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Rohit Chauhan (@RohitCh103045) reported@airtelindia what has happend to your networks , despite opting for postpaid getting no signal
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Harṣavardhana Miśrā (@mishr_v1) reported@SaffronChargers @airtelindia has this habit, your post actually reminded me of the refund they r supposed to give to me. I forgot to ask , but I will try now. Cancel k baad security deposit bhi nhi denge.
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Kunal Patrawala | Digital Marketer. (@brndbykunal) reported@Airtel_Presence @airtelindia I wanted to reach out to your customer care to discuss the issue but there is no phone number, no email address available for the same. I request a call back to my alternate phone number please and its urgent.