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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Guwahati, Chhindwāra, Bhubaneshwar, Shimla, Kolkata, New Delhi, Pune, Delhi, Gurgaon, Bengaluru, Mumbai, Hyderabad, Lucknow, Durgapur, and Coimbatore.

CityProblem TypeReport Time
Guwahati Internet 16 minutes ago
Chhindwāra Total Blackout 33 minutes ago
Bhubaneshwar Internet 54 minutes ago
Shimla Phone 1 hour ago
Kolkata Total Blackout 2 hours ago
New Delhi Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Sahu0806swarup
    Swarup (@Sahu0806swarup) reported

    @airtelindia I am filing a formal complaint regarding the third-class service and 7-day delay in my WiFi installation.The assigned technician, Ashok Sahoo (9205478320), has been extremely unprofessional, fake assurance and refusing to answer my calls. 9438670676 ( bhubaneswar)

  • ghanshyamashra
    Ghanshyam A - Software Consultant (@ghanshyamashra) reported

    I have my Airtel Internet pack and what I am facing is that whenever electricty gone the Internet also gone and not working. Now I feel that why I always choose the Jio internet over my Airtel. Dump @airtelindia @Airtel_Presence @airtelnews

  • ASHISHJUNGHARE
    ASHISH JUNGHARE (@ASHISHJUNGHARE) reported

    very bad service of airtelxtream wifi , since from last night my wifi is not working still not working and i cannot do my work . very bad service. @AirtelF37120 @airtelindia @Airtelxstream4

  • ShashannkJoshy
    Shashannk Joshy (@ShashannkJoshy) reported

    Can you please address this issue, that I am not able to use internet while staying on call. @airtelindia @Airtel_Presence

  • KhatriEesha
    Eesha Khatri (@KhatriEesha) reported

    @airtelindia Hi, we're sorry to inform you that installation of your new Airtel Wi-Fi connection is delayed due to wiring route related issue, our team is working on the issue and checking for the alternate route and methods to install the connection. Please refund last bill

  • Shiblee0
    Sabeeh Siddiqui (@Shiblee0) reported

    One of the worst service by @airtelindia @dth_airtel After paying full amount for new dth connection 5 days back i am sitting with no connection till today Who will pay this interest with no services Never trust on airtel dth

  • notgonnate1
    @shinobu (@notgonnate1) reported

    @airtelindia This is beyond frustrating now. My Airtel WiFi has been down since this morning and I’m completely unable to work. The router constantly overheats, the connection drops again and again, and this issue has been going on for quite some time.

  • Karthik94731030
    Karthikeyan (@Karthik94731030) reported

    @airtelindia @Airtel_Presence Tried to replace dth to iptv. Raised request last Saturday and still nothing moved. Such worst response I faced in past 15 years. Your customer care person requires basic knowledge on your products.

  • hoysalaspecom
    Hoysala M R (@hoysalaspecom) reported

    @airtelindia @Airtel_Presence HI, I GOT ILL FOR MY BUSINESS. INSTALLED RF ANTANA AND STILL NO ONE CALLED ME FOR GOING LIVE FROM 15 DAYS. STUCK IN MIDDLE. HELP ME SOMEONE CONNECT ME 9008035566. NO ONE KNOWS IN 121 CALL.

  • Abhilash4242
    KUDUMULA ABHILASH (@Abhilash4242) reported

    @airtelindia I requested an eSIM 7 days ago and already raised a complaint, but there has been no response. This is very disappointing. Kindly resolve this issue at the earliest.

  • Sanket200x
    Narutoo (@Sanket200x) reported

    @airtelindia @Airtel_Presence i need my refund immediately for now this is enough bullshit service you are providing i need an urgent call from your team and take this cheap router from my house after refund

  • PriyanshuS29401
    Priyanshu Sengar (@PriyanshuS29401) reported

    @airtelindia @Airtel_Presence Wifi is down since yesterday and there is no response from anyone.. This is the worst type of service from such a big operator.. Supertech Ecovillage 3 Greater noida west.. I did gave my number to the customer care but still there us no help.

  • kamakshidaasa
    Kamakshi_daasa (@kamakshidaasa) reported

    Everything is close ended no way to call customer service to resolve this also , worst experience as @airtelindia customer

  • senapati_lalit
    Bhagwa (@senapati_lalit) reported

    @airtelindia @TRAI it’s pending request your action Dear Customer, we have received your request 11029707349 to disconnect your Airtel Wi-Fi connection 08021053455_wifi @airtel_wifi

  • RohitBi50209914
    Rohit Bishnoi (@RohitBi50209914) reported

    How to port my jio @reliancejio sim to airtel @airtelindia @airtelnews pls help me

  • himanshupmehta
    H i m a n s h u Prakash Mehta (@himanshupmehta) reported

    @anilca95 @airtelindia The best solution to all your problems is to change the vendor. Airtel to Jio. Airtel services going down in MV Phase1 area and Engineers also avoid having service requests.

  • Socialenigma01
    Socialenigma (@Socialenigma01) reported

    @airtelindia Airtel airfiber is not working since Sunday 3rd May, despite repeated calls to customer care and raising requests. Looks like Airtel is punctual only for billing and not customer support!!

  • Ayush91
    Ayush Chaudhary (@Ayush91) reported

    @hangryoldman @JioCare @airtelindia Earlier jio's services used to be very good, you could troubleshoot issues through myjio app and easily schedule a technician visit yourself. Now, you cannot do that even after calling customer care.

  • muddywaters178
    Aastha Gupta (@muddywaters178) reported

    New complaint now Request id - 11029808384, raised today. WiFi was fixed on Tuesday, broke down again yesterday night. Very patchy & unreliable @airtelindia @Airtel_Presence

  • LakshayHanda7
    Lakshay Handa (@LakshayHanda7) reported

    @Airtel_Presence @airtelindia please help me cancel a connection I don’t need. Your IVR folks aren’t helping and refusing to address my request.

  • vikramantil283
    Vikram Antil (@vikramantil283) reported

    @airtelindia @airtelnews @Airtel_Presence WiFi has been down for 3 days in Murthal, Sonipat (131001). Main line issue still unresolved. Local technician is available but not authorized to fix it. Extremely poor service and no timely support. Please resolve ASAP.

  • VirajSaini9267
    Viraj Saini (@VirajSaini9267) reported

    @Airtel_Presence @AirtelBank @airtelindia Extremely disappointed with Airtel FASTag service. Bought new FASTag after old one got damaged but it’s not showing in the app and customer care is no help. Urgent issue and pathetic support. Seriously reconsidering Airtel services now.

  • sudhanshu_ydv_
    Sudhanshu (@sudhanshu_ydv_) reported

    @Airtel_Presence @airtelindia I have been tweeting and DMing since yesterday, but your team is only providing scripted 'Check DM' responses. My call forwarding service has been blocked for 15 days on number 8051660002. ​Deepak B promised a callback in DM, but I am still waiting!

  • mrtusharsinha
    Tushar Sinha (@mrtusharsinha) reported

    Extremely disappointed with Airtel Fibre service. WiFi has been down for more than 30 hours and still no resolution. Repeated assurances, but no actual support or technician visit. This is highly unprofessional. Resolve this ASAP @airtelindia @Airtel_Presence

  • Aarin_15
    Aarin (@Aarin_15) reported

    @airtelindia @Airtel_Presence I’m unable to send you a DM as your inbox isn’t opening from my side. Also, my Unlimited 5G recharge is not working and my data is getting exhausted. Kindly check and resolve this issue urgently. My number is registered. Please assist.

  • shantanu8194
    Shantanu Singh (@shantanu8194) reported

    Airtel was very rude and gave me a postpaid SIM and did not even tell me about its charges When I asked they said it to me and they also spoke very loudly and gave me a postpaid SIM while trying to reach the target @airtelindia especially chakal andheri East branch

  • MarkJoh63052590
    Mark Johnson (@MarkJoh63052590) reported

    @airtelindia is the worst if you're willing to get a new wi-fi connection Never ever go ahead with them. It's been 48 hours since I made the full payment, they still haven't done anything. Now they said they will take 4 days just for just the visit Go ahead with @reliancejio

  • GoIndiaGo2014
    🇮🇳 Go corona Go 🇮🇳 (@GoIndiaGo2014) reported

    @airtelindia such a weak network I am postpaid customer still your service is so low standard and you don’t have area to resolve or register the issue. Chat box is just helpful or not helpful rating.Really you just need a kick

  • ashishgagan
    ashish gagan (@ashishgagan) reported

    @airtelnews @airtelindia I have moved from Gurgaon to Pune & accordingly raised a request to shift my wifi connection to Pune on 1st May (request id 10926299883). I have no resolution till today even after 7 days! Glaring example of pathetic customer service. I have raised other requests for poor network connectivity without any resolution ( request id 31-1000013507129 & 311000013413514). Being a airtel black customer, I expected much better, probably I am wrong by putting all my eggs in one basket or I should port to another service provider. I raised a request for a new connection & immediately was contacted by airtel team but as an existing customer no one is ready to provide a resolution. Looks like it's time to move to a service provider who takes better care of their customers (hopefully ).

  • iamkingshuk__18
    Kingshuk Goswami (@iamkingshuk__18) reported

    @Airtel_Presence "I am unable to reply because it is encrypted. Tell me another way and fix this quickly, otherwise, things will not end well."@airtelindia @Airtel_Presence