Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 24: Problems at Airtel India
Airtel India is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (51%)
- Wi-fi (26%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Shiliguri, Chennai, Jodhpur, Delhi, New Delhi, Pune, Chhindwāra, Indore, Varanasi, Jaipur, Lucknow, Coimbatore, Ahmedabad, Cochin, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Shiliguri
|
Internet | 6 minutes ago |
|
Chennai
|
Internet | 23 minutes ago |
|
Jodhpur
|
Phone | 40 minutes ago |
|
Delhi
|
Internet | 52 minutes ago |
|
New Delhi
|
Wi-fi | 1 hour ago |
|
Pune
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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SUSANTA M. (@leetwopabani) reported- business issues with @airtelindia , then, why are you taking up their Recharge business on your platform??!! Now, why should one have to wait for 48 hrs for a confirmation from your side? Do you think the customer will wait for 48 hrs without connectivity ? What a nonsense??!!
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Vinay Kumar Singh (@VinayKumar72497) reportedStill no internet. Day 2. Airtel AirFiber failed again 3rd week of random outages.Complaint #11028933486. Engineer promised. Never came. Missed my class. Exams in 2 days. No call. No fix. No compensation. Just false promises to close tickets. @Airtel_Presence @airtelindia @TRAI
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Anuj Yadav (@anuj_yadav11) reported@airtelindia A wifi has been installed at my location that is not working since installation Agent and tsm from the area is just making fool from last 2 weeks They have charged 2000 for installation from me that is high from other airtel users as one of my friend is using
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Aniruddha Chakraborty (@iam_Anir) reported5g network condition is very very very much worse for the last two (2) months, Xtreme fibre condition is also very bad for the last few days. should I shift/ port my connection to another network. @Airtel_Presence @airtelindia getting service of 2g by paying for 5g. @DoT_India
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Manoj Iyer (@manojiyer) reported@Airtel_Presence @airtelindia horrible network being based in Gurgaon and having an entire building by yourself. Is this the way you maintain your network?
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Manoj javali (@Manoj_javali) reportedAirtel support says my email is “unregistered.” Tried registering it—your app crashes every time (6/6). Router not collected, ₹547 refund pending, calls get cut. At least something works consistently: the dysfunction. @airtelindia @airtelnews @airtel
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Aishwarya Naik (@Aishwar96564073) reportedThis is how @airtelindia @Airtel_Presence customers: – Charges for services not opted – Ignores proof from @netflix_in – Wastes hours with useless support calls – Still asks to pay WRONG bill If Netflix confirms Basic plan, how is Airtel billing Premium?
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GIDUTHURI HEMA (@GiduthuriH81673) reported@airtelindia @Airtel_Presence @TRAI No reply and 21st your deadline completed intentionally ignoring my complaint i want to port another network very worst experience
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Mohammad Raza Jamani (@reza_jamani) reported@airtelindia Worst experience with airtel wifi, no customer service. Files complaint for two months and no response.
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Sree Ram Somayajula (@sree_somayajula) reported@Airtel_Presence I have send you my phone number long back still no response. I told you right you guys should shut your shop. A upcoming ISP is way better than you or your support staff @airtelindia @Airtel_Presence
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Sanath Bevara (@BevaraSanath19) reported@airtelindia dear airtel customer support, On 28th March, he called again and said more money was required for the wire, so I transferred another ₹500 online. He assured me that the installation would be completed within one day.
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Abhay (@abhay_sifar) reported@Airtel_Presence No response on DM and still no resolution. This is unacceptable for a company of Airtel’s scale. Basic service restoration is still pending. If this is not resolved immediately, I will be forced to escalate this to consumer authorities. @Airtel_Presence @airtelindia
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Little1 (@Just_little01) reported@airtelindia Innovative my foot worst network in the country
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Dinesh Govindaraj (@DineGovind) reportedDear @airtelindia , your mobile network sucks to the core... Not able finish even one single call without disconnect 🤦🤦
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Mayank Mudgal (@MayankMudgal02) reported@airtelindia @Airtel_Presence I have registered numerous complaints. DMed you on X with all the details yet no contact from your side. Please refund my remaining recharge amount so that I can move to Jio. Atlest they don't have a terrible service like you.
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World Champion (@ashishlucifer19) reported@airtelindia one of the worst service ever just one day past unable to recharge services has been disabled
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Rohit Ahuja (@Binny70) reported@airtelCOMPLAIN @airtelindia I have charged for Apple Music after unsubscribe correct my bill or I will port all numbers to service provider
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Rahim Padaniya 🇮🇳 (@rahimpadaniya) reported@airtelindia no proper network at gir ,kenedipur Mendarda...Junagard..way to tourist spot.
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Harshit Mishra (@Harshit7417070) reported@Airtel_Presence I'm sitting at your store, but no resolution has been provided @airtelindia @Airtel_Presence
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Anubhav Srivastava (@onlyanubhav) reported@Airtel_Presence @Airtel_Presence @airtelindia What is the procedure to get this done? seems neither phone nor in app chat and neither DM helps? How can i cancel and surrender?
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Taju (@Taju98534542) reported@airtelindia The Customer Care are not responding... I am an Airtel Customer since last 10 years.. But non-responsiveness of Airtel forcing to switch it over.
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Aditya Shukla (@Aditbrahmchari) reported@airtelindia My Airtel Xstream Fiber WiFi (ID: 0585216003094_wifi) has not been working for the last 3 days and nights. Internet is completely down. Already tried basic troubleshooting. Location: Hardoi, UP (241001) Registered Mobile: 6388812899 Kindly resolve this urgently.
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Anup Vishwas (@anup__vishwas) reported@airtelindia Still, my problem is not resolved. Can you help me?
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JK (@iamjkothari) reported@airtelindia Applied for Static IP on the 17th. Engineers visited, but after that my internet stopped working, It’s been almost a week with no response. Extremely disappointed with this service. Please resolve urgently. #Airtel #CustomerService
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Chandan Maurya (@Chandan11219773) reported@Airtel_Presence @airtelindia Showing 5g network but daily data is consuming pls resolve the issue and I have already registered a complaint on 6 April plz solve the issue
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shakeel ahmed (@shakeelllb) reported@rizwandurrani1 @airtelindia Totally agree. Facing the same issues with Airtel—call drops and very slow internet despite high charges, that too in Delhi. Even people in my circle are saying the same. This kind of service is not acceptable.
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Naveena Baleguli (@nbaleguli) reported@airtelindia I have been trying to get help related to upo transaction sms on my airtel mobile. Neither chat nor call are connecting to an executive. Your bots don't understand my problem! Where should I go now
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Abhay (@abhay_sifar) reportedFacing internet outage with Airtel Xstream Fiber. (01132116742)(LOS red light is continuously ON since evening and there is no connectivity at all. This is urgent as I need it for studies/work. Requesting immediate assistance and technician visit. @Airtel_Presence @airtelindia
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Avinash Kotina (@avinashkotina) reportedIt has been more than 48hrs now without internet @airtelindia @Airtel_Presence and the service engineer is not at picking the call. The customer care is giving pre defined answers rather than solution! SHAME
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Aaron Ankith (@aaron_ankith) reported@airtelindia @Airtel_Presence It’s such a SHAME to be associated to you and using your fiber network . You have the WORST CX team to handle queries . I have raised an issue about shifting on April 9 which your team SHAMELESSLY ignored till date . You DM me asking for my number