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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Kolkata, Indore, Pune, New Delhi, Cochin, Agartala, Delhi, Chennai, Patna, Imphal, Mandi, Ahmedabad, Ludhiāna, and Bhubaneshwar.

CityProblem TypeReport Time
Chhindwāra Wi-fi 42 minutes ago
Kolkata Total Blackout 49 minutes ago
Indore Wi-fi 2 hours ago
Pune Internet 2 hours ago
New Delhi Wi-fi 3 hours ago
Cochin Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia Because of these ongoing issues, all the other SIMs in my family have already been ported to Jio. This is the last Airtel SIM we still have. We stayed with Airtel even when Jio services were free because we trusted Airtel for better network quality. Unfortunately, 2/N

  • livelovenchill
    Akshay Sharma (@livelovenchill) reported

    Old complaint: 144993628 New complaint: 658558238 How many more times do I need to complain before someone actually fixes this? @airtelindia

  • bullbear99
    SKA (@bullbear99) reported

    @LtGenDPPandey @airtelindia Pathetic service by Airtel.

  • OmkarD08
    Omkar Deshpande (@OmkarD08) reported

    I had the worst experience with @airtelindia . Even after payment my outgoing services are still blocked saying ‘outgoing services are not available due to non payment of bill’ Raised multiple complaints, emailed them but still no resolution.

  • AbdulKa68493643
    Mersal Arasan (@AbdulKa68493643) reported

    Airtel network has been blocked since this morning so people who are unable to use services have rushed to fix it and report what caused it #Airteldown #Airtel @airtelindia #Networkdown

  • LtGenDPPandey
    Lt Gen DP Pandey (@LtGenDPPandey) reported

    @airtelindia 24 hours have elapsed. Ported mobile number not yet activated. Custumer Care calls take you on a loop. Only option is to go again to service centre. What is the use????

  • SiddhuShah55
    Siddhu Shah (@SiddhuShah55) reported

    @iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.

  • Khajuria_akash
    Akash Khajuria (@Khajuria_akash) reported

    If rescheduling were a sport, my technician would be a gold medalist. Too bad fixing WiFi isn't part of the training. @airtelindia @Airtel_Presence

  • iam_rkp
    Rakesh Kumar Panda (@iam_rkp) reported

    @airtelindia I have unlimited 5g pack is active. But my 4g data has been consumed. Whenever I complain about this, there is no solution.

  • ananil111
    Anil (@ananil111) reported

    @Airtel_Presence Still no refund or validity credit given to me... Really very pathetic customer support service from @airtelindia

  • SushantTarkash
    Sushant S (@SushantTarkash) reported

    Absolutely unacceptable service. Promised resolution within 4 hours, yet no technician has even visited and my internet remains down. Now the complaint has been shamelessly marked “closed” without fixing anything. This is not customer service. @airtelindia

  • rangeen_jalebi
    divya chandak (@rangeen_jalebi) reported

    @airtelindia @Airtel_Presence number is dnd registered but daily without fail I received 2 to 3 promotional sms where prices r mentioned of service n pack, camouflaged as service, 1909 exc denied to take complaint, mails ids till appellate not responding. This is how pathetic u have been

  • AnghuRabi
    Rabi Anghu (@AnghuRabi) reported

    @airtelindia @Airtel_Presence Kindly, check what is wrong with Airtel Network, we are without Airtel Network at least from 5-6 hours ago. Location: Kamakhyapur - Gautampur - Maitripur - Dimapur under Diyun circle - Pin - 792103.

  • bosssraaalucha
    మనోజ్ (@bosssraaalucha) reported

    @airtelindia @airtelindia I need urgent help with a duplicate Airtel Black payment. I paid ₹724.82 on 1 Sep at 4:45 PM via debit card, and ₹824.82 was again deducted automatically on 2 Sep at 8:16 AM via UPI AutoPay.

  • kashok1988
    ASHOK (@kashok1988) reported

    What purpose for recharge 2GB data + unlimited 5G . Now 5G not working for last one month. I want reimbursement amount. If you are chested customers. @ConsumerRightX @airtelindia

  • am_i_anup
    AnuP MaHapatrA🇮🇳 (@am_i_anup) reported

    What happened to Airtel 5g Too Bad. Slow internet. @airtelindia

  • msk006565
    MahanteshBK (@msk006565) reported

    @airtelindia I need some quick resolution and I can’t afford this messier service.

  • vishnuv94
    Vishnu Vijay (@vishnuv94) reported

    @airtelindia @airtel_presence Still awaiting a response after 3 hours. I have no working channel to raise this complaint. Please address this urgently as it is affecting our work.

  • zia24547
    Zia (@zia24547) reported

    Hello @airtelindia @Airtel_Presence Any reason why the internet is down again in about 9 days ? What is it that I'm paying you for ? Hathway broadband is so much better.

  • Abhiram0708
    Abhiram (@Abhiram0708) reported

    @airtelindia Adei, do you have something to call as customer service? My Wifi is not working since yesterday and your service engineer doesn't pick calls. The ticket assigned to him should have been already resolved by the ETA provided by you.

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia the service in Parbhani has deteriorated badly. Please fix the network issue urgently and provide a permanent solution. Otherwise, there is no reason for us to continue with Airtel. 3/3

  • SureshJ00046793
    సుरेsh (@SureshJ00046793) reported

    @airtelindia @airtelindia this frustrating and bad experience with Airtel, I’ve been facing an Airtel Wi-Fi issue for the past 3 days. Despite contacting customer care multiple times, I have not received any proper response or resolution, and no technician has contacted me.

  • SureshJ00046793
    సుरेsh (@SureshJ00046793) reported

    @airtelindia This is extremely frustrating as I’m unable to use the service properly. Please look into this urgently and arrange a technician visit to resolve the issue. Complaint/service request number -11039463468, Airtel Black account: 10101029766423, provide an update on the resolution.

  • SharmaShivkm
    Shivkumar Sharma (@SharmaShivkm) reported

    @airtelindia This is my last attempt by this complaint at this platform. If I will not get any support from you I have no other option to switch any other network @airtelindia @airtelnews

  • brndbykunal
    Kunal Patrawala | Digital Marketer. (@brndbykunal) reported

    @Airtel_Presence @airtelindia No one has still contacted me from your customer care even after repeated attemtps and emails. I think you guys are not interested in getting your outstanding bill cleared is it?

  • Bieng_Aditya
    Aditya 🇮🇳 (@Bieng_Aditya) reported

    Hey @airtelindia @Airtel_Presence 5G is available in my area, but the signal is extremely weak and inconsistent. Please optimize the local network capacity and boost the coverage here , my locations is mishrauliya , Ghazipur city station 233002.

  • bhumik_jr
    Bhumik Jain (@bhumik_jr) reported

    @Airtel_Presence @airtelindia what kind of priority you are giving to Airtel black customer. My Internet is not working from 3 days and your chat box has only a standard reply that we are working on it. The same reply is been given to non black customer also. Then what’s the use

  • MalhotraRa41944
    Rashmi Malhotra (@MalhotraRa41944) reported

    I’ve been following up with #airtel for 4 days as there’s no broadband at my business place . @airtelindia @Airtel_Presence is neglecting complaints, giving false promises & impacting my business #patheticairtelservices. Complaint # 13922051311, 13922051346 @jagograhakjago

  • KarmaSutraKS
    Kuldeep Sharma (@KarmaSutraKS) reported

    @Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia

  • Arvind9349
    adad (@Arvind9349) reported

    Hi, your service request 11039435252 has been assigned to engineer Charpot Harshdkumar (08047613175). He will contact you on 02-Sep-2026 between 05:30 PM - 06:30 PM. To track your request or reschedule appointment as per @airtelindia