Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 19: Problems at Airtel India
Airtel India is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Ludhiāna, Dehra Dūn, Mumbai, Bengaluru, Chhindwāra, Chandigarh, Solan, New Delhi, Indore, Panaji, Pune, Jabalpur, Guwahati, Delhi, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Ludhiāna
|
Wi-fi | 28 minutes ago |
|
Dehra Dūn
|
Internet | 52 minutes ago |
|
Mumbai
|
Wi-fi | 54 minutes ago |
|
Bengaluru
|
Total Blackout | 59 minutes ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Chhindwāra
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Prashant 3D (@prashantraval) reportedThe worst service of shifting from one city to another. Sales says its very easy with #Airfiber while purchasing and at the time of service. No support. Custmr care says sorry n engineer doesn't pickup. I have family postpaid, OTT DTH and Wifi plan Thanks @airtelindia
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Harun fazal (@FazalHarun) reported@Airtel_Presence I am unable to make outgoing calls. My phone settings show call barring is OFF, but Airtel announcement says “call barring is on” while calling. Tried restarting and resetting settings but issue still persists. Please resolve urgently. @airtelindia
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NakhreWaali (@NakhreWaali) reported@Airtel_Presence The saga continues. Went to the @airtelindia store to get a new sim of my number. Been hours and the network is still not activated. What’s up @Airtel_Presence do you care?
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Satyavrat Sohoni (@SatyavratSohoni) reported28 HOURS and counting with no internet from Airtel . Absolutely pathetic service and zero accountability from the technical team. Multiple complaints raised, yet not a single technician has contacted us. @airtelindia @Airtel_Presence
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sandeep pawar (@sandy8369) reported@airtelindia @FibreAirtel @Airtel_Presence What's the point of sharing the contact number in your DM still didn't get any call and issue is not resolved Airtel Service is getting Pathetic day by Day
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Ankit Singh (@ankii_exe) reported@airtelindia @Airtel_Presence you guys are scammers, fraudsters, just loot the people and make mess of their misery. No support from last one week and making fool. #cheaters #nocustomersupport
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ଇଂ.ଭବାନୀ ଶଙ୍କର ସାହୁ (@Bhabani220Kv) reportedReportedly lodged 2 complain regarding my airtel xtreme fibre since Sunday but for you people customer service is a joke. No response no solution. @airtelindia
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pallav vijaywargiya (@pallavv) reported@airtelindia @TRAI Airtel India has the worst customer service in the world, Even poor countries telecom companies have better services than Airtel, they will not attend any call or respond on your complaint, I am going to disconnect all Airtel services.
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Lalit Kr Tiwari (@Lalitkrtiwari) reported@airtelindia Concern for senior management/CEO: My Airtel Digital TV issue remains unresolved for 10 days despite repeated complaints. I have been misinformed on multiple calls by your team.Charging rental during this unresolved period is unacceptable. Resolve immediately
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lakshay kapoor (@lakshay049) reported@airtelindia @airtelindia your team didn't care about its customers still now no solution is provided to me and worst services from your side
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Subhajit Bokshi 🇮🇳 (@subhajit_bokshi) reported@Airtel_Presence Very disappointing support @airtelindia / @Airtel_Presence DLT registration is blocked for days due to repeated 502 errors on the portal. Shared screenshots and Airtel number multiple times via DM. Still no resolution, callback, or update. Please take business clients seriously
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Mayank Khurana (@mkhurranaa) reported@airtelindia You ******* ********, stop ignoring customers like spineless bastards. Worst service in India. Reply or **** off. #AirtelSucks
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Romeo ItIs (@Romeo_ItIs) reported@airtelindia worst chatbot and ivr system in india for DTH, both keep running in a loop. Can't raise a simple ticket. @Airtel_Presence
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Vishwas Sharma | DevOps · Security · MLOps (@syssignals) reportedHello @airtelindia, I would like to understand what kind of experience you are providing to the customers? I recently converted my prepaid on postpaid after seeing the benefits on your app. Let me iterate all benefits first. Please check the plan details picture. I bought this plan due to 2 main reasons. I am feeling scammed now. Read below two points and see the image too: First Scam - Three sim cards When i am trying to add family member, your app isn’t allowing that. See picture 2 Second Scam - Apple tv and music benefit. Your app promises the ott. Once plan starts and i try to claim the ott, i find out that they are not even in the list. See picture 3 and 4. Bonus - The Biggest Scam Human support is fully gone now. I only talk to the chatbot and eventually the chat ends. There is not even option to select for my problem. I called the customer support. Again it takes a lot of time to connect to a human and even if i connect, they simply cut the call when i raise the issues. I just have a simple question to you. How can you expect a person to use your services if you are scamming them by taking high prices and ghosting them. PS - I will not stop posting until my issue is resolved. This is not acceptable and won’t be hidden at all. I need immidiate resolution.
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rudra tripathy (@rudra1in) reportedStruggling to schedule wi fi connection of @airtelindia since last 4 days. None of their online, phone numbers, chat etc provide the service. Even visit to office not effective.
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vivek shukla (@vivekshukla1279) reported@airtelindia Sir mobile network is very poor in ghansoli gaon navi mumbai Maharashtra 400701 in last 20 days. Please look into this
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Suvetha (@Suvetha_v) reported@Airtel_Presence @airtelindia @Airtel_Presence All fake!! Wifi is down for 3 days and you expect us to pay the full bill? And I did DM, after a point I stopped getting replies. Better to change the ISP. WORST CUSTOMER CARE
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SivaGoutam☀️ (@SivaGoutamReddy) reported@airtelindia There is No Response on the Request # 10942848032 even after multiple remainders and escalations. @DoT_India Please look into the matter and complaints made on Airtel. There is no proper resolution provided. No proper ETA followed.
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Dipesh Sultania 🇮🇳 (@CapriDeep) reported@airtelindia Awaiting to hear from your end. This amounts to deficiency in service from service provider @TRAI @DoT_India
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CS Alok Sharma (@aloksharma93324) reported@airtelindia I am unable to disconnect my airtel wifi connection, in the app also it doesn't show any such feature, kindly help.
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Sreenath Udayan 🇮🇳 MI💙 (@sreenath_udayan) reportedI expect better customer service from a reputed brand like @airtelindia. Kindly look into this branch and take necessary action. @Airtel_Presence #Airtel @airtelnews #CustomerService
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Dr Ajit Singh (@ajitsingh22) reported@airtelindia Fed up with @airtelindia closing my poor voice quality complaints without any actual resolution. It’s a loop of "completed" tickets but zero improvement. Need a real fix ASAP or my entire family will port out.
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1890 (@pateljax18) reported@airtelindia @Airtel_Presence Very disappointing service. I strongly suggest people think twice before buying an Airtel SIM, because complaints are not solved properly. My internet issue is still not fixed.
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🇮🇳محمد شاداب (@BeingMdsb) reported@airtelindia net is not working bad services
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Shivaay UR (@PTickall) reported@imohitshekhawat @airtelindia Convert to prepaid first. Then after a few months you can decide to continue or port it to other operator. You don't have any immediate fix.
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KAUSTUBH WADEKAR (@WADEKARKAUSTUBH) reported@Airtel_Presence Problem is half sorted. Disturbance in fixed telephone line still persists. Team resolving internet issue didn't bother for OTP when I said that the problem is not fully resolved. They left promising that the back end team will resolve it by yesterday day end. @airtelindia
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Shubhangam Sharan 🇮🇳 (@sharan_tweet) reported@airtelindia There has been a service outage in Faridabad Sector 45 since 6 PM yesterday, and there has been no update regarding the resolution. How do you expect people working from home to function without internet—an essential service—for more than 12 hours?
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Nikhil (@nikhil_h_p) reported1/ @airtelindia I was a loyal customer for 2 YEARS. No complaints. Paid on time. This is how you repaid that loyalty. A thread. 🧵
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annkiit (@legendHimself_) reported@Airtel_Presence @airtelindia @TRAI Someone please help me HERE> Its being a whole day I am without internet. Airtel is keep on silence in this matter. I work is impacted.
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ANANTA MAHANTY (@ananta_mahanty) reported@airtelindia 068027194371_wifi . Since 5days there is no service. After raising the request the chatbot has been issued a service request number assigned to the engineer but no one responded. Today without resolving the issues the engineer went away. Is it not cheating to consumers? Now no customer care is receiving the call. No service request is also registered at the App. It is very unfortunate