Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 24: Problems at Airtel India
Airtel India is having issues since 10:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (26%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Kolkata, Chhindwāra, Pune, Guwahati, Chennai, Dehra Dūn, Shiliguri, Jodhpur, Delhi, New Delhi, Indore, Varanasi, Jaipur, Lucknow, and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Pune
|
Internet | 5 hours ago |
|
Guwahati
|
Internet | 7 hours ago |
|
Chhindwāra
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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BISWAJIT MOHAPATRA (@BISWAJITMO47015) reported@airtelindia My network issue request (ID: CAGPS3EST20251113705919) is still pending—only “agent assigned” so far. Kindly provide an update and resolve it ASAP. Service affected. #Airtel #NetworkIssue
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Aaron Ankith (@aaron_ankith) reported@airtelindia @Airtel_Presence It’s such a SHAME to be associated to you and using your fiber network . You have the WORST CX team to handle queries . I have raised an issue about shifting on April 9 which your team SHAMELESSLY ignored till date . You DM me asking for my number
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Shubham Sinha (@ShubhamSinha17) reported@airtelindia I have logged a complaint with for customer service department and its been more than 1 month that I am not able to receive amy calls on my number and even I am not getting any kind of text message every-time the complaint gets closed without any resolution
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Arghya Bhattacharya (@Arghya544) reportedNew scam from @airtelindia . took airtel broadband connection a year ago.. impressed with the service but when asked them to deactivate my connection, not a single resolution has been done.. waiting for two weeks.. please @airtelindia help please.. i won't pay a single extra peny
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Harshit Mishra (@Harshit7417070) reported@Airtel_Presence I'm sitting at your store, but no resolution has been provided @airtelindia @Airtel_Presence
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Mr. K (@kailasavasi01) reported@airtelindia we have requested to remove airtel fiber couple of month ago we called many times raised a request but they didn't initiate any process for disconnection, every month we receive a bill for not using WiFi Everytime customer service saying we have initiated 7 days ago
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Mayur Agrawal (@agrawalmm) reportedRaised issue with @airtelindia regarding wifi connectivity issue. Engineer visited and informed their fiber break, and wire needs to replaced. But denied replacing it. Har multiple escalation calls via 121 no resolution yet
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Viratian28 (@chadha_tejas) reported@Airtel_Presence There is still no update. It’s been a week since the issue but no one is coming to resolve it. Don’t know how you guys operate @airtelindia
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DiffReNt BhAShA (@differentbhasha) reported@airtelindia i have been charged other charges and I don't have any idea about the same on my postpaid bill. Trying connecting to customer service but unable to do.
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Narendra Ta (@souvikta09) reported@Airtel_Presence @airtelindia performed the steps but no improvement in service. Coverage in this location is very poor
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शलव अग्रवाल (@ShaloveAgarwal) reported@airtelindia what is the issue with mobile data no signal at all. Phone restart, sim remove insert, airplane mode, nothing helps. Is this kind of service expected ??
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Shubham Gupta (@Shubhamkg12) reported@Airtel_Presence @airtelindia then I’m told they will call back in 5 minutes and issue will be resolved instantly. This is too much now. No proper resolution and no response on this matter. Fraudulent behaviour for bills.
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NoobAshu🌶️🐬TermMax (@NoobAshu) reportedHii @airtelindia are u guys doing scam service postpaid or what already service stopped then why are u putting 1 month extra charge what is this ??
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Nitish Raj Yadav(N®¥) (@nitishraj8195) reported@Airtel_Presence @reliancejio help me how can i port my no from airtel to jio .@airtelindia l
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Aishwarya Naik (@Aishwar96564073) reportedUpdate: Details shared via DM + email. Still no fix. @airtelindia please act now. Complaint ID: 11028996393 NCH Docket: 9176492
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Nikhil Jain (@nikhilchhajar) reportedSurprising to see @reliancejio (@JioCare ) has abysmally poor connectivity in Goa. Even at Airport region also But funny thing is @airtelindia is not that great too at patches in cities in Goa
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Pravin Chari (@PravinChari) reported@airtelindia This is my FINAL LEGAL NOTICE to Bharti Airtel Limited regarding continued deficiency in service, Despite multiple escalations, Airtel has failed to provide an resolution ISSUE SUMMARY: Internet not working since 10 April 2026 Complaint No.: 11028757962
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Kalyug Ki Baatein (@kalyugkibaatein) reportedDear @airtelindia This is unacceptable. Requested home SIM delivery twice—both times your executive confirmed a schedule, and both times no one showed up. No call, no update. Extremely poor professionalism. Do better. 👎
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I am Asit (@asitbose2007) reportedHey @Airtel_Presence @airtelindia, I was promised 3 months of service for ₹1500 during installation,but you’ve generated a bill in just 2.5 months! This is a clear breach of promise.Fix this billing error immediately. ID:10101031391199.#AirtelScam #CustomerService #AirtelXstream
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Makkena Ganesh Sathya Vishnu Vardhan (@Ganesh_Makkena) reportedHi @airtelindia I want to cancel my airtel wifi + digital tv connection request 7506Q3Q6S0 and want my refund The service is not yet activated As per Airtel broadband t&c I have the right to refuse and I'm refusing the connection @Airtel_Presence DM'ed you already
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Isha (@ishaibs) reported@airtelindia I have an Artel DTH connection but looks like the same us deactivated. Can you please help me to reactivate it? Thank you.
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प्रसादराजे खंडाळे (@kpt1987) reported@AirtelIndia Repeated complaints but no action. Device already collected (proof available). Why false pickup messages? Fix your system NOW or I escalate to consumer forum. #Airtel
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Airtel Payments Bank (@airtelbank) reported@AmitKumarjha93 @airtelindia NEFT, IMPS, and add money via Thanks App. Any funds you receive via DBT or any other non-UPI source will continue to be processed. Further, we have forwarded your complaint to the concerned department. Our team will provide you with a service request number
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Shubham Verma (@Shubham27710852) reported@airtelindia i need your help.i already paid all your wifi payment but connection not install yet...if you want i also ready for extra charges... mehrauli ward 2 ganpati apartment.. newr Hanuman mandir its been two days payment ke liye. Roj call aata tha payment ke connection nhi
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HR_CI_VIC (@Himansh27957569) reported@JioCare "Huge thanks to @reliancejio for such a 'great' network in Nabinagar, Aurangabad (Bihar). It's so bad that I’ve lost the will to even use my phone. Porting to @airtelindia today to finally get some work done. Keep up the terrible service! 👏
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Gaurav (@GAURAVDINKAR9) reported@airtelindia Dear Airtel Customer Care I am writing to lodge a complaint regarding misinformation provided by your representative about converting my prepaid mobile number to postpaid under an Airtel Black plan. I was informed that I could convert my prepaid number to postpaid.
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Aishwarya Naik (@Aishwar96564073) reported@airtelindia @Airtel_Presence this is already escalated via consumer helpline (NCH 9176492). Continued inaction on wrongful billing is unacceptable. Resolve immediately or this will proceed to consumer court. Complaint ID: 11028996393
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Dinesh Bhati (@Dinesh_B1986) reported@reliancejio worst service for International Roaming. They charge full amount for roaming. Once you land at Foreign Country then Jio network fails to make outgoing call. @JioCare @airtelindia
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Akash Kumar (@AkashKumar1399) reported@airtelindia booked new fibre connection and they did kyc remotely and asked to pay also to book the installation slot but on the day of installation they told that we don’t have coverage in this area and asked to cancel to get the refund. But till now I haven’t got refund.
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Dr Ajay Kubavat (@drajaykubavat) reportedAbsolutely unacceptable and unexpected unprofessional behaviour of @airtelindia customer executive at Airtel Ahmedabad Ambawadi store.