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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Hyderabad, Jaipur, Chhindwāra, Guwahati, Chennai, Vadodara, Delhi, New Delhi, Jaunpur, Bhīlwāra, Pune, Varanasi, Kolkata, Indore, and Cochin.

CityProblem TypeReport Time
Hyderabad Total Blackout 6 hours ago
Jaipur Wi-fi 7 hours ago
Chhindwāra Wi-fi 8 hours ago
Chhindwāra Internet 9 hours ago
Guwahati Internet 9 hours ago
Jaipur Phone 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Arvind9349
    adad (@Arvind9349) reported

    Hi, your service request 11039435252 has been assigned to engineer Charpot Harshdkumar (08047613175). He will contact you on 02-Sep-2026 between 05:30 PM - 06:30 PM. To track your request or reschedule appointment as per @airtelindia

  • AP1501
    Aks (@AP1501) reported

    @airtelindia worst network ever.

  • bullbear99
    SKA (@bullbear99) reported

    @LtGenDPPandey @airtelindia Pathetic service by Airtel.

  • satyam_mahawane
    Satyam Mahawane (@satyam_mahawane) reported

    @airtelindia Complaint 658506698 lodged on 31 Aug for Airtel Xstream IPTV issue. For 2 days, I’ve been assured an engineer will visit, but no one has arrived. 📍 Khaniadhana, Shivpuri, MP Please resolve this urgently. The delay is causing inconvenience.

  • Mohan_up52
    Mohan Vishwakarma (@Mohan_up52) reported

    @airtelindia SR No. RWRRV5DEL20260902709201 was issued by 198, but my ₹348 wrong recharge issue remains unresolved. Please escalate this to the Nodal/Appellate Authority and arrange cancellation & refund to my BHIM UPI.

  • ysaumitra
    saumitra yadav (@ysaumitra) reported

    @LtGenDPPandey @airtelindia This customer care call number is real headeche. If you want this tap this if you want this than tap this then you will get message our customer service excutive is busy please hold the line. 🫣

  • mishr_v1
    Harṣavardhana Miśrā (@mishr_v1) reported

    @SaffronChargers @airtelindia has this habit, your post actually reminded me of the refund they r supposed to give to me. I forgot to ask , but I will try now. Cancel k baad security deposit bhi nhi denge.

  • Amitkum62843873
    🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reported

    Hi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel @Airtel_Presence

  • rohitkparmar
    rohitkumarparmar (@rohitkparmar) reported

    No mobile connectivity in Greater Kailash 2 Also erratic over the day Please help @airtelindia

  • ItsAdityakr
    Aidy🇮🇳 (@ItsAdityakr) reported

    @airtelindia it’s been four months now, but my concern with respect to Airtel is not resolved. Could you please assign someone on priority who can help me with the uninstall ation of Airtel internet from my home or should I throw the box on the road?

  • abby9493
    Abhi (@abby9493) reported

    No network on my @airtelindia sim since last 4 days. Went to store, was told it’ll take 12 days since it’s a different circle, stupidity at its peak. @airtelindia

  • Professor___123
    Professor (@Professor___123) reported

    @airtelindia my family in jammu and kashmir is not getting any internet connection please help

  • sharath_cb
    C B Sharath (@sharath_cb) reported

    @airtelindia @Airtel_Presence @airtelnews It’s been 4 days since my last complaint. Why is it still pending?

  • rohitharkhani
    rohit harkhani (@rohitharkhani) reported

    @airtelindia I got new sim it was delivered on 1st sep still not activated details are already in dm Worst part is I am not able to reach out to customer support anyway store says they can not help Cc @TRAI

  • rkg_99
    Rajat Kumar Guru (@rkg_99) reported

    @airtelnews @airtelindia please resolve this problem and stop this scam which goin on here.

  • jammy_edits
    Jammy Edits (@jammy_edits) reported

    @airtelindia @Airtel_Presence My Airtel WiFi has been down since Monday. Your team raised ticket #11039308709 and promised resolution by 01 Sep 2026, but it’s still not working on 02 Sep. Please resolve this urgently. @airtelindia #Airtel #AirtelIndia

  • jha__roshan
    roshan jha (@jha__roshan) reported

    @airtelindia This is becoming ridiculous. I scheduled a Wi-Fi service visit day before yesterday, and it has been rescheduled repeatedly.

  • MaheshPawaar
    Mahesh (@MaheshPawaar) reported

    @Akashpawaar @airtelindia @airtelindia provide better service. You're fibre services is trash it was down 2-3 times last month and now it's down since yesterday. You don't even extend the validity of the plan when outage happens from your side.

  • aaditkar
    Aadit (@aaditkar) reported

    @143_pushpendra @airtelindia Restrict the network to 4G and 5G only. Many times I've noticed it connects to a 2G network even if 4G is available.

  • gauravkumarw44
    Gaurav Kumar (@gauravkumarw44) reported

    @airtelindia @Airtel_Presence 12+ days and my Wi-Fi issue is still unresolved. Absolutely the worst service experience! Every time I contact customer care, I’m told to “wait 1 day” or “wait 2 days,” with no actual resolution. #pathetic #harrasment

  • jha__roshan
    roshan jha (@jha__roshan) reported

    @airtelindia Even today, nobody has shown up. How many times am I expected to reschedule my work around your service appointment? Absolutely worst service experience. #Airtel #AirtelIndia

  • BhideSpeaks
    Aatmaram Tukaram Bhide (@BhideSpeaks) reported

    @ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.

  • SureshJ00046793
    సుरेsh (@SureshJ00046793) reported

    @airtelindia @airtelindia this frustrating and bad experience with Airtel, I’ve been facing an Airtel Wi-Fi issue for the past 3 days. Despite contacting customer care multiple times, I have not received any proper response or resolution, and no technician has contacted me.

  • officialwritter
    Gaurav Singh (@officialwritter) reported

    @airtelindia Porting to Airtel Postpaid was the biggest mistake i have done. Apprx 2000 rs bill has been paid and yet issue is not solved. Just try again and wait 4hrs or 8 hrs is the statement @TRAI

  • ananil111
    Anil (@ananil111) reported

    @Airtel_Presence Still no refund or validity credit given to me... Really very pathetic customer support service from @airtelindia

  • 1dec87
    Abhijeet R. Gupta (@1dec87) reported

    For one thing, it’s hard to get through to Airtel on the phone; I end up wasting all my time just navigating through the automated menu options. I have installed Airtel Wi-Fi and a TV set-top box. The set-top box doesn't seem to be working properly; it takes 20 minutes to start up, and I have to switch it off and on again. Please resolve this issue! @airtelnews @Airtel_India_ @airtelindia #airtel_mumbai

  • ak_is_here
    Akshem Malik (@ak_is_here) reported

    The latest promised resolution time was today by 1:41 PM. It is now well past that deadline, and there is still no resolution. @airtelindia, this is not the service I expect after paying for a premium internet connection.

  • balvantkunal
    Balvant singh (@balvantkunal) reported

    I am no longer satisfied with this service. Therefore, please disconnect/terminate my Airtel Black connection and provide me with written confirmation once the connection has been closed. @airtelindia

  • RashiBhandari14
    Rashi (@RashiBhandari14) reported

    Idk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.

  • SharmaShivkm
    Shivkumar Sharma (@SharmaShivkm) reported

    @airtelindia This is my last attempt by this complaint at this platform. If I will not get any support from you I have no other option to switch any other network @airtelindia @airtelnews