Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 2: Problems at Airtel India
Airtel India is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (23%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Mumbai, Chhindwāra, Pune, Kolkata, Hyderabad, Kanpur, Chennai, Bhubaneshwar, Naharlagun, Bhopal, Bengaluru, Cochin, Nagpur, Indore, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Panaji
|
Phone | 5 minutes ago |
|
Mumbai
|
Internet | 36 minutes ago |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Pune
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Hyderabad
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Rizwan Ali (@thenameisrizwn) reported@Airtel_Presence Unlimited 5G is still not working on my number. Daily data is getting exhausted and internet speed is extremely poor. Kindly resolve this urgently, or I will port to another telecom company. @airtelindia @TRAI
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Bharat Vaishnav (@Vaishnav2Bharat) reportedService request #10947303842 was raised on 20 May with resolution date as 23 May but no one responding to queries post 10 days. @airtelindia @Airtel_Presence services are pathetic. @MIB_India this is what happens when you run duopoly.
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Aman Thakur (@AmanTha99444517) reportedIt was morning and the message came that 50% net over was over, I am now regretting taking Airtel SIM while my SIM is phone, both 5G and no reply from anywhere, no help. @airtelindia @TRAI
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Shubham kamble (@Shubham13568802) reported@airtelindia @Airtel_Presence Twice my complaints were closed without resolution. Weak indoor signal, unusable internet and call drops still continue. Closing complaints won't fix the network. Stop marking issues as resolved when they are not.
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Darshit Bhalodi (@DarshitBhalodi) reported@Airtel_Presence @airtelindia Day 1 (28 May) Reported the issue immediately after the connection stopped working. Response: "We have marked it as a high priority and it will be resolved soon." Fair enough. Things happen.
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Nishant Patel (@nishantpatel738) reported@airtelindia please stop your harrasment/spam call regarding wifi recharge. I don't want to continue your services ,why it can't be my choice.Stop spamming my number.and your app chat support is ****. Thankyou for your kind attention.
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megh4347 (@megh4347) reported@Airtel_Presence ,@airtelindia Very unprofessional, unethical service providers. STB stopped immediately after installation with wifi . Complaint raised but nobody has contacted me . Mail sent to then also not responded. What legal action can ai take against them?
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Sai Kumar (@saikumarpocha) reported@airtelnews @airtelindia Iam facing issue while porting my number from jio to airtel. I got message on last Saturday that jio is disconnected and airtel is in use, but till now I didn't get signal to my Airtel number
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Hemant Agarwal (@Hemant_Agarwal5) reportedVery bad internet quality, fooling on name of unlimited 5G @Airtel_Presence @airtelindia
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ak 🇮🇳 (@__supersaiyann) reported@airtelindia has got worst customer service my wifi is down almost everyday for some unknown reasons when i try app it does nothing when i call the given support line it says down for some reason how am i supposed to reach out and resolve my issues
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InternetAFK (@ivewor) reported@airtelindia @airtelindia @Airtel_Presence this is unacceptable i have sent msgs several times but u never responded. Is this some kind of joke? My actually business is on halt because of ur ignorance. I’ve paid and I’m not getting the services.
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Solanki Yash (@Solanki95680882) reported@airtelindia Your network is completely useless, the internet is not working since morning, despite complaining many times, there is no solution. If no solution is found in this way, then I will port the Airtel card.@Airtel_Presence @airtelnews
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Nazim Ali (@ShaikhNazimali) reported@airtelindia @airtelnews Multiple complaints have already been raised via the Airtel Thanks app, but they were closed without any resolution or proper update. Need manual intervention request your technical team to visit the site and investigate if this is due to nearbyconstruction or towerrelated issues
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Ankur Mittal (@an59473707) reported@airtelindia , you only responsible for WiFi problem & for your irresponsible executives. You will have to adjust this in billing, else I will file case in consumer forum, just remember. If m paying my hard work money then I want services without wasting my precious time.
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chill guy (@ChillaXer_) reportedMonopoly so peak.. I guess @airtelindia has completely removed human customer care agents and replaced with chat bots/ ivr @Airtel_Presence
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DC technical 🇮🇳 (@DC_technical) reportedDear @Airtel_Presence @airtelindia You are the worst!
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Zainulabedin Kapadia (@TheZain_Kapadia) reported@airtelindia , I’ve reported poor network quality for months with no follow-up. Tickets via the app auto-close without resolution, and no executive has contacted me. Is only Priority support valued? If this continues, I will consider switching to another provider like Jio.
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Delhi Metro Rail Corporation (@OfficialDMRC) reported@Pandatvishu @airtelindia A reply in response to your Digital book complaint has been posted to your email. Any inconvenience is regretted.
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MA-RO-KO (@yogs7171) reported@airtelbank @airtelindia worst worst service ever
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rave2yadav (@raveyadav) reported@airtelindia No one responding I talked with customer care but they told they will resolve by yesterday.. but no one called me and no resolution
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sai harsha (@saiharsha01) reported@airtelindia Paid for a new Wi-Fi connection on 29 May 2026 and was promised installation by 31 May. It's now been over 4 days with no installation and no meaningful update. Support only says it's "escalated to the highest level." Very disappointing service
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Jiten Parmar (@jitenkparmar) reported@airtelindia Pathetic state of affairs for getting broadband connection. 5 times rescheduled. Engineer doesn't pick call nor calls back. Sales person says "engineer doesn't pick my call too" The app chatbot is a joke. Doesn't have this section. Of zero help. Doesn't have a customer service number. If you can't get it done today, please refund me. Promised since Sat. order ID 21-170830529617
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RyderProvider (@ojhakshay) reported@airtelindia Trying to shift my wifi connection within mumbai city. Have escalated/ raised complaint already twice. No one is reaching out or providing any reasonable clarification. Please proceed with cancelling my account. Thanks ! #airtel #airtelfiber
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Gautham Shenoy (@Gautham_shenoy1) reported@airtelindia @Airtel_Presence In Hoskote, Bengaluru, my Airtel Broadband connection has been down for the last 3 days. The Airtel app keeps reporting an area outage, but there has been no resolution so far. Could you please provide an update and help restore the connection ASAP.
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Shubham kamble (@Shubham13568802) reported@airtelindia @Airtel_Presence Second time Airtel closed my complaint without fixing the issue. Weak signal, call drops and unusable internet still continue. Resolved on paper, unresolved in reality.
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Raj chatterji (@raj_nab) reported@airtelindia no network in mobile. Lodged complaint on Airtel thanks app. Am told that it will take 7 days to update
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Rajenderreddy (@rajender4reddy) reported@airtelindia @Airtel_Presence Dear Airtel, I opted for Airtel Wi-Fi and postpaid service. On Sunday, your engineer converted my eSIM from prepaid to postpaid and assured me it would be activated within 2 hours. Instead, my signal was lost completely. I waited overnight with
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Ritesh Srivastava (@Ritesh1805) reported@Airtel_Presence Hi Team, SLA shared by is over but issue remains unsolved. @airtelindia this is worst service you are providing.
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Tanmay Makwana (@tanmaymakwana07) reported@airtelindia what ******** is your problem? There's no proper customer care number. No way to connect to your people. The internet is out for more than 2 days and it's still not fixed. I want to cancel the broadband service. Contact me immediately! Fking *****! Rascals! #****
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Darshit Bhalodi (@DarshitBhalodi) reportedOne genuine question for @airtelindia: When customer care says "high priority", what does it actually mean? Because after days of waiting, multiple escalations, repeated promises, and no resolution, "high priority" seems to mean "wait another few hours."