Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 18: Problems at Airtel India
Airtel India is having issues since 03:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Pune, Chandigarh, New Delhi, Kharagpur, Patna, Kanpur, Chhindwāra, Thiruvananthapuram, Kolkata, Coimbatore, Mohali, Nagpur, Bhopal, Shiliguri, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Wi-fi | 1 hour ago |
|
Chandigarh
|
Wi-fi | 2 hours ago |
|
New Delhi
|
Wi-fi | 3 hours ago |
|
Kharagpur
|
Wi-fi | 4 hours ago |
|
Patna
|
Internet | 4 hours ago |
|
Kanpur
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Munna Bhakta (@munnabhakta) reported@airtelindia doesn’t seem to take customer complaints seriously. We need more telecom companies and real competition, so customers have the freedom to choose the service that actually works best for them.
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Nishant Sharma (@nishant26sh) reported@airtelindia I have been trying to get my wifi connection terminated due to permanent movement outside of India. Request raised 10 days back, your team is unable to process the request! Why should I be paying for these 10 days? Terrible experience with Airtel!
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tulasi.venkatesh (@tulasivenkate10) reported@airtelindia Registered Mobile Number: 9494134089 I raised a request on 14 August 2026 to shift my Airtel Wi-Fi connection to another house in the same area. However, the shifting has still not been completed. I have been contacting customer care every day, but not done so far.
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Ankit Tadha (@AnkitTadha) reportedAirtel 5G is not working properly in Vapi Gujarat. I’m getting poor/no 5G connectivity even though my phone supports 5G. Please check the network issue and resolve it as soon as possible. @airtelindia @airtelindia #Airtel5G #AirtelDown
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Mayur Saindane (@mayur_peanuts) reported@airtelindia I have been assured that the issue will be resolved by 1st sept. Are you serious? Do you really expect me to live without internet for 15 days in this day and age?
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Shubham Chaudhari | Investor & Trader | (@ChaudharyHubham) reported@airtelindia Yesterday, again, you told me the issue would be resolved “today.” Today is here. Still no resolution. DSL No: 025501840099_mh We tried calling your engineer yesterday too. No call pickup. No callback. No update. .
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Rana (@sowgat) reportedHi @airtelindia since last one week I have been struggling with your team of so called experts to resolve my Wi-Fi problem but all in vain. Two SR 11037611675/11037894990 opened but result =0. Terrible experience.
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AI-Raavan (@Mr_Cheerioo) reported@TRAI 200%.@airtelindia has pathetic connectivity and no resolutions even after multiple complaints. @reliancejio shouldnot be counted also as a telecom service provider. They treat as if doing social services.
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Dipankar Das | দীপঙ্কর দাস | ex-TCS (@dipankar1432) reported@Airtel_Presence @airtelindia Please cancel my Airtel Wifi connection as after 3 days of promising shifting of connection you couldnt do so. New connection happens in a day, and shifting takes forever. Worthless being a premium customer of Airtel.
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Nayan Bagia 🇮🇳 (@NayanBagia) reported@TheBigGeek @airtelindia I am also facing an issue and I am raising a ticket daily and they are resolving it without confirming with me #airtelworstservice @Airtel_Presence
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Shashwat (@shashwatjha798) reported@Airtel_Presence @airtelindia - your entire customer support team is confused about what to answer on the calls. I have raised a request to shift my WiFi connection on 16Aug and there’s not been a single communication or response from your end. 13911107949. Pathetic service
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tweetsofDK (@tweetsofdk) reportedYes!! No matter what plan we take, the first week or 20 days is fine. Then it's on the telecom provider's mercy. Slow internet, call drops, latency.... It's now the norm. No matter what feedback you provide, it hasn't improved. @airtelindia @reliancejio @TRAI
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Chetan Sureka (@mistersureka) reported@airtelindia i want to disconnect my air wifi because it doesnt work.
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Nitin Rajput (@nitin_unmute) reportedHello airtel, We are madhu india deco ltd Lucknow We are facing bad mobile network connectivity at our office premises since last 2 years We are corporate customer having around 50,000 monthly payment to airtel Still your teammate not able to resolve our problem @airtelindia
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UPSAINIAN... Forever (@UPSAINIAN_Trips) reportedCostly, unwarranted, not required types of Plans from @airtelindia @reliancejio are costing the people of this country along with slow and defunct network systems Can you really help?
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Rahil (@Rahil01764641) reportedAirtel wifi connectivity issue Issue: Internet not working since the past 2 days Customer support is not good Request immediate attention @airtelindia
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@iamrajesh (@yashrajesh11) reported@airtelindia I had already raised a complaint with Airtel under Request ID: CLCNF3BLR20260810703882. However, the complaint has been closed by Airtel without actually resolving the network issue. 9504071012
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Mayur Saindane (@mayur_peanuts) reported@airtelindia Dear team, pass on this feedback to your management. I’ve had the worst experience about any product or service that I’ve used till date. My airtel postpaid internet is not working since yesterday morning. Complaint has been raised but till now, no resolution.
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Asuriya1996 (@AlluSuryanaray3) reported@TRAI @airtelindia @Airtel_Presence worst network...
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ANKIT GUPTA (@alokgupta791) reportedAirtel wifi fi black not working last 3 days only orange colour light blink all day very bad service @airtelindia @Airtel_Presence
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brajesh sinha (@brajeshrsinha) reported@airtelindia If you can't fulfill an order, you shouldn't take it, neither should you take advance payment for it. But you are quick in doing both. Once the payment is done, you are dead. It's been more than a week and I can't wait any more. Cancel my Order with ID A0RTF7F3VV.
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Durga Prasad Mahapatra (@DpMahapatraBbsr) reported@TRAI @airtelindia very poor service.
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asjad chaugule (@ArAsjad) reportedIs there some kind of joke @airtelindia net is not past 3 days now the technician is saying I'll come tomorrow."Hi, your service request 11038216404 has been assigned to engineer AJAY SHANKAR THORAT (08047612764). He will contact you on 19-Aug-2026 between 11:00 AM - 12 pm
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Keshav Kumar Mishra (@Keshav7263) reported@TRAI @airtelindia worst in the business
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gilbert naveen (@gilbertnaveen) reportedThe worst network to have @airtelindia @Airtel_Presence
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Sushil Jain (@SushilJ77711037) reported@Airtel_Presence @airtelindia Is this how you treat new customers? Installed on July 14, stopped working July 27. Multiple complaints raised, 20+ days passed, NO RESOLUTION. DTH ID: 3076715280 | Latest SR: 658199654 Send a technician today or initiate a refund & billing waiver!
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sanatani (@sanatani_truly) reported@TRAI Yes, @airtelindia especially both mobile and WiFi. I am getting Airtel data in burst mode. Some time good speed for 5 minutes and then suddenly 2G speed for next 20 minutes. Severely impacting the work and overall internet experience. There is no resolution to comaplaints.
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Mirza Nadeem Beg🇮🇳 (@MNBeg4295) reported@TRAI bhai puch rahe ho ya bta rahe ho, Internet? even normal calls also had much problem in @airtelindia at my village while we all are paying the same amt but there isa huge difference in services in comparison to cities
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Sapna Sood (@MsSoodDreamz) reported@TRAI Good morning #TRAI. You finally smelled the coffee. For the starters, you can summon the management at @airtelindia @Airtel_Presence & ask them to fix their good for nothing Airtel Xtream Fiber Service. While you are at it, tell them to stop pushing to upgrade the plans. Thank U
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apinalilly (@apinalilly491) reported@airtelindia wtf is wrong with ur network.... The sim keeps going offline in its own