Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 11: Problems at Airtel India
Airtel India is having issues since 06:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (51%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Guwahati, Chās, Kolkata, Chandigarh, Chennai, Pune, Bengaluru, Lucknow, Jamshedpur, Indore, Mumbai, Ahmedabad, Dehra Dūn, Chhindwāra, and Meerut.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 1 hour ago |
|
Chās
|
Internet | 2 hours ago |
|
Kolkata
|
Internet | 2 hours ago |
|
Chandigarh
|
Internet | 2 hours ago |
|
Chennai
|
Internet | 2 hours ago |
|
Guwahati
|
Wi-fi | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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ARdd (@ARdd135536) reportedPorted to Airtel for 5G. ₹399 plan worked fine, but after ₹349 recharge, no 5G & no data. 198/121 only bots, no real support. Please fix ASAP. @AirtelIndia @TRAI @DoT_India #Airtel #5G #NoNetwork
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Chandan Yadav (@M_chandan_yadav) reportedI am unable to receive money in my Airtel Payments Bank account. What exactly is the problem with my account? @airtelbank @airtelindia
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advocate Upmanyu Singh Katiyar (@UpmanyuSKatiyar) reported@airtelindia @Airtel_Presence 24hours passed till yet sms service is not started? Take cognizance
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Mayank chasta (@mayank_chasta) reported@airtelindia @Airtel_Presence Extremely frustrated. Authorities cut my Airtel Black fiber cable. Internet is down, TV not working, and no response from customer support. Paying for premium service but getting zero support. Fix this urgently.
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NANI VDK (@NaniVdk) reported@airtelindia @Airtel_Presence Unlimited 5G not working on my number. I’m getting ~400 Mbps on 5G but data stops after 2GB and speed drops to 1 Mbps. This started 4 days ago.Already contacted multiple times but no resolution. Please fix backend 5G provisioning issue urgently.
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Quazi Tannur (@q_tannur) reported@airtelindia Your Wi-Fi expert, Chandan Roy with a mobile number (08048242781) my request ID was 8U9JK91ECV. After taking advance money of 1500 rs for wifi installation. Now he isn't even picking up my call I have my all verified airtel payment receipts. Kindly help me with this
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Sujoy Dhar (@I_Contented) reported@Airtel_Presence @airtelnews @airtelindia Since day one Im complaining about the SNR on my connection no resolution getting 15 -20 mpbs Im on 300mbps plan
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Pranjal Jai (@ThePJaiOfficial) reportedWhat the hell is wrong with your network all of a sudden @airtelindia Please help
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ELANGO RAMAN (@s_r_elango) reported"@airtelindia What's going on? Signal vanished, calls not coming through. Only getting messages. Network is terrible in Tamil Nadu. Please fix it immediately! #AirtelProblem #NoNetwork #worstnetwork
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Hritesh Raturi (@hritesh_raturi) reported@airtelindia This is seriously unacceptable. I’m paying for an unlimited plan but your internet is almost unusable. The network is terrible everywhere Rajasthan+Punjab, Rishikesh+Haldwani,Where does your network even work?This is the worst service I’ve experienced. Fix this ASAP.
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Adv. Muntazim Kidwai (@muntazimkidwai) reported@airtelindia Incoming calls on my Airtel no. 9997307866 are getting disconnected automatically. This is causing serious inconvenience. Complaint ticket no. CLCNF3DEL20260411486495 has already been registered, but the issue still continues. #Airtel #NetworkIssue #CallDrop
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FAIZUDDIN (@FAIZUDD61363951) reported@airtelindia Airtel network is very slow due to which I am unable to browse the internet and open any app.
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Nowshad Khan (@nowshadk07) reportedYes, same for me. They should altogether stop these services if they can't provide atleast workable service. Biggest telecom company hai oor App tak kaam nahi karti. @airtelindia
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Nitin2410 (@Nitinsuvarna) reported@airtelindia @Airtel_Presence Over 30 days, multiple SRs closed without resolution & no reply to escalation emails. Extremely poor service Airtel!! Need immediate resolution
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ayaan _12n (@ayaan04n) reported“@AirtelIndia eSIM active hai but SMS/OTP nahi aa raha. Calls working. Urgent help needed.”
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Vikas (@GudihalVik25849) reported@airtelindia I am on an active Airtel 5G Unlimited plan and I am in a 5G network area. Still, my data gets exhausted and shows 0 balance after some usage. Please fix this issue urgently. 🙏
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Ranadeep (@dondo26) reported@Airtel_Presence @airtelindia My Airtel Fixedline Broadband connection 03340035580 with id 03366355508_dsl is not working since today morning. Pathetic customer service 121 helpline has zero knowledge. Please Help 🙏🏻
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SHER SINGH MEENA (@SHERSINGHM9982) reported@airtelindia @Airtel_Presence Hello, my mobile number 9950675585 has an active recharge, but my outgoing services (calls/SMS) are not working. Please check and resolve this issue as soon as possible. Thank you.”
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Shivam Dwivedi (@Shivam_ssd) reported@airtelindia @Airtel_Presence It's been a month now since I raised complaint...what are you insane people doing?
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Chetan Urunkar (@chhoomantar__) reported@airtelindia such a worst service i ever came across. I requested to shift my internet connection on 4th April, till the day no one showed up. I will choose @JioCare for better internet speed and service.
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Madhav J. Saikia (@madhavjsaikia) reported@airtelindia please take this matter seriously and resolve my issue immediately.
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🦋Sathish🦋 (@ksathishsh) reported@dollybiblio @airtelindia please help her
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Arun balaji (@rey_runn) reportedHey @Airtel_Presence @AirtelIndia Requested broadband disconnection on March 28. Billing confirmed stopped. But my ticket was closed WITHOUT my consent and account is still active till date! I will NOT pay any bill after March 28. Fix this NOW. #AirtelFail #ConsumerRights #TRAI
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Manoj (@manojtwy) reported@Airtel_Presence @airtelindia WORST NETWORK
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Harshit Singh (@Harshit12180604) reported@airtelindia hey airtel my internet is not working from yesterday signal is showing full connection is also good but don’t know neither 4g nor 5g working I’m having meetings but because of you I’m facing troubles…please look up to this matter as soon as possible Thank you
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DR.AVTAR SINGH (@DrAVTARSINGH8) reportedI want to bring it into the notice of the @airtelindia authority that customer care services of your company are very bad. I had lodged a complaint regarding my digital TV on 6th April and again on 9th April , but no technician visited until now. Kindly look into the matter.
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KIM_EBUBE (@KimEbube) reportedWhy will a network provider sell an existing number/line to another person? I called someone with my new Airtel line and the person hesitated to pick the call cos true caller tagged the name an Hausa name. I be Igbo ooo.... @airtelindia is this right?
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Manoj (@manojtwy) reported@Airtel_Presence @airtelindia The worst customer support! My airtel app Didn't help, called customer support, charged 50 paise for 3 min, still no support, posted on this platform and they are sending shits on DM. Peak of ignorance and disgusting attitude! @reliancejio Need to switch to jio.
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Saurabh Makkar (@MkkSaurabh) reported@airtelindia poor service not able to claim ott in extreamplay nobody called nor received a message about this
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ajay choudhari (@choudhari_ajay) reported@airtelindia what exactly are customers paying for? Because this is definitely not 4G/5G service.