Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 1: Problems at Airtel India
Airtel India is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (21%)
- Phone (11%)
- Total Blackout (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Varanasi, Ahmedabad, New Delhi, Chhindwāra, Delhi, Hyderabad, Indore, Pune, Karnāl, Kolkata, Bhubaneshwar, Roorkee, Kohima, Dimāpur, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Varanasi
|
Internet | 19 minutes ago |
|
Ahmedabad
|
Internet | 28 minutes ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Ahmedabad
|
Wi-fi | 4 hours ago |
|
Chhindwāra
|
Wi-fi | 5 hours ago |
|
Delhi
|
Phone | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Vajra 🏹 (@vajraTheAstra) reported@airtelindia I have requested the shifting of my wifi connection before 2 days. Yesterday was scheduled by your engineering, but no one has come. I have called 5 times to customer care and they said they will assign and engineer but there is no engineer assignment, no contact, nothing. Unfortunately I have to cancel the connection now as you have pathetic service
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The Tech Knight (@d4rKn1ght) reported@airtelindia @airtelindia urgent help request as my mom is in the hospital and I need this sim transfer to work please.
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Unknown indian (@Realruralindia) reported12days over still problem has not been resolved. shared screenshot also @airtelindia
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AM PM (@Chatterbox_AMPM) reported@Airtel_Presence @airtelindia I even reached out to Airtel Cares via DM, shared all the details, and still haven't received any response. This level of service is unacceptable. Please resolve this issue immediately. #Airtel #AirtelXstream
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Airtel Payments Bank (@airtelbank) reported@shahprateekd @airtelindia @shahprateekd Hi Pratik, sorry for the hassle you went through. Please be informed that to install the latest version of Thanks application and complete purchase journey of FASTag. Alternatively, if issue persists, then please share the latest error details (screen
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Red Devil (@Aadi_Mistry) reported@airtelindia @Airtel_Presence Your Pune Kalyani Nagar store has the worst customer service. Staff doesn't even bother replying to issues or explaining what the charges are for It's been more than 2 weeks I have raised an issue this is still not resolved My services are suspended
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santunu chanda (@santunu_chand92) reported@airtelindia Dear Airtel Customer Support, I am from kosagumuda Dist-Nabarangpur,facing continuous network problem. The signal strength is very weak, and I frequently experience slow internet speed, and difficulty accessing mobile data. Solve issues
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Director Pavan Kumar I (@director_pavan) reported@Airtel_Presence Only conversation is going. Not problem @airtelindia @airtelnews
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Garima (@i_garima) reported@Airtel_Presence @airtelindia it has been 03 days since my complaint is lying unattended. #Airtelblack is complete scam and #Airtel needs to completely avoided for wifi and dth services atleast in Ahmedabad.
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dynmo (@RDynmo) reportedSo Poor Network @airtelindia Try To Improve Mobile Network More Than Your Advertisement.
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Saltanat Insights (@MFruitwala41734) reportedMy @airtelindia recharge of 349 says 5g unlimited and data 2gb, After my 2gb is over the internet is not running even after 5g network is available. Here what is the point of 5g unlimited @jagograhakjago
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Chitwan Parashar (@Chitwan86) reported@airtelindia Hi, your service request 11036754151 has been assigned to engineer Kamaljeet (07411560282). He will contact you on 03-Aug-2026 between 09:00 AM - 10:00 AM. To track your request or reschedule appointment as per your availability No one helping
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Mr complicated🇮🇳 (@BPinfin06) reported@airtelnews @airtelindia 5G network and unlimited package of 5G for 1year but not working properly. cant use unlimited net want to switch to other network .
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Aditya Rathi (@LeDeadChef) reported@airtelindia @AirtelXtream which is your help us query bot redirecting me to canara bank customer care? Please improve the network! It has been 2 days of no internet and I'm unable to even register a complaint? Is this delay allowed when the time comes for payment?
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Velagandula Akhil Metpally B+ (@AkhilV_Metpally) reported@airtelindia @airtelindia still the issue not resolved. Will you fix this or confirm us
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Gaurav Sharma (@GS_7228) reported@Airtel_Presence @airtelindia @DoT_India We’re scammed by Airtel India DTH services where 2 employees have collected charges for upgrading to IP tv services and now “no response”. Airtel customer service is not contactable….. CAN SOMEONE HELP????
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Press Reporter (@imoon4u) reported@airtelindia @jagograhakjago @trai When in process port Airtel to Jio . Airtel Customer executive make a call from no +91 90318 45447 to guide me cancel my port. Call recording is available in my data.
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Ashish (@Ashish_Said_So) reportedEven collecting the router+DTH old plan is active. For past 2 months we paid 2 bills now when I raised it for 4 days no resolution. In between may till now new IPTV box has been changed the remote is not functioning such substandard hardware! Crap service by @airtelindia
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Shivani Singh (@Shivani34036574) reportedSorry for the hassle caused, Shivani. As checked, there is an outage in your area from 01/8/2026 2:35:08 PM to 01/8/2026 9:00:00 PM . Our teams are actively working to resolve the issue at the earliest. Thanks, Vikram. DM by @airtelindia.
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Anup Nayak (@anupnyk) reported@airtelindia Airtel Xstream Fiber was down for 5+ hours yesterday and is down again today. Repeated outages and missed ETAs are unacceptable for a service people depend on for work. I expect a permanent fix and reimbursement. If this continues, I’ll switch providers.
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AMIT ARPANAM (@amit_arpanam) reportedAirtel Network very slow @airtelindia
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Shubham Singh🌻 (@ShubhmSingh_777) reported@airtelindia what's going on? My internet suddenly stopped working. Even though I'm getting full 5G network,the speed is only 50–60 KB/s. Everyone else's internet at my home is working fine, but mine isn't. I also tried calling customer care, but there was no response. #airtel
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Rahul Gautam (@ImRaahulGautam) reported@Airtel_Presence @Airtel_Presence @airtelindia Thank you Team Airtel. A quick response, clear communication and genuine assistance make a huge difference. After days of unresolved service disruption and repeated assurances from my current provider. (1/2)
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Ranj😁y Da (@ranjoydey) reported.@airtelindia @Airtel_Presence @airtel My phone's mobile network is suddenly off from today morning. No Call, No SMS, No Data. Have raised service requests both on airtel app and your call center. I can DM you the service request reference numbers. Kindly resolve this asap.
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Shashi Kant Ojha (@skojha1027) reported@airtelindia .what the hell type of service you are providing!. last 3 days I am begging to shift my wifi connection, made multiple calls to customer care but no technician even contacted me. Every time I am getting new timeline. better to shut my wifi & port postpaid connections
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trust (@DukaleChetan) reportedIs @airtelindia charging ₹399 for 2G speeds and constant network drops? Users in Malegaon (423212) are facing daily blackouts for nearly a week. Need immediate technical intervention from the network team! @Airtel_Presence @TRAI
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The Tech Knight (@d4rKn1ght) reported@airtelindia , Raised a eSIM to Physical sim change request. Process and Payment done at Airtel gallery at 19:11 IST. Was told eSIM will stop working and switch to Physical Sim by 21:30. Still eSIM is getting network but can't make / receive calls &sms. 198 / 121 no help at all.
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Pravesh choudhary (@pravesh0903) reported@Er__Saurabh @airtelindia Sit back relax for no resolutions. Pathetic service @Airtel_Presence
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Shivani Singh (@Shivani34036574) reported@airtelindia @Airtel_India It's been an entire day without Wi-Fi, and this level of service is unacceptable. I'm paying for a service I can't even use. This is extremely frustrating. Please resolve this immediately.
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Kaisar Ali (@_Kaisar_Ali) reported@Airtel_Presence Worst service ever. Both my Airtel broadband and mobile network have been unusable for 2 months despite repeated complaints. If this isn't resolved immediately, I'll port out my mobile number and disconnect the broadband. @Airtel_Presence @airtelindia