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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 11% Phone (11%)
  • 10% Total Blackout (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chennai, Kottayam, Patna, Chhindwāra, Kanpur, Raipur, Pune, Ludhiāna, New Delhi, Guwahati, Jalandhar, Kolkata, Agra, Thiruvananthapuram, and Bengaluru.

CityProblem TypeReport Time
Pathanāmthitta Internet 7 minutes ago
Chennai Wi-fi 2 hours ago
Kottayam Phone 3 hours ago
Patna Internet 3 hours ago
Chhindwāra Internet 4 hours ago
Kanpur Wi-fi 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Khan_MohdFarhan
    Mohammad Farhan Khan (@Khan_MohdFarhan) reported

    @Airtel_Presence @airtelindia Really poor customer support services by Airtel. Inspite of highlighting no assistance provided.

  • jsmehra
    jsmehra (@jsmehra) reported

    @airtelindia why pay extra to view ala carte channels. 1. B001 error coming only on ala carte HD channels which is paid extra over VAS/FTA. 2. to correct b001 error the technician will charge Rs.150 with no guarantee to resolve issue. 3. how come b001 is only in HD and not others

  • itsDivyanshu_
    दिव्यांशु (@itsDivyanshu_) reported

    Just responding with an apology and not responding in DMs also having great loop of useless IVR and stupid AI. That's @airtelindia for you! @Airtel_Presence

  • ChandruR2P
    Chandrashekar V (@ChandruR2P) reported

    20 Days. 1 Mbps. No Support. @airtelindia Ported expecting better service, but stuck with 1 Mbps for 20 days. No technician visit. Please resolve this. #Airtel #airtelhotspot

  • waterupto
    Nitish🧋 (@waterupto) reported

    @airtelindia if anyone wants to know what "premium service" looks like, here's a thread in one post: • broadband shifting: 1 month • iptv migration: 1 more month • tv & ott: unavailable for a month • calls to 121: too many to count • follow-ups: every other day • engineer assigned for installation: no longer works at airtel. i've spent more time chasing airtel than actually using the services i'm paying for. two months. zero accountability. just broken promises and endless escalations. do better.

  • HungryBawarchi
    Chef Mohit Chotrani (@HungryBawarchi) reported

    @Airtel_Presence @airtelindia can I get a solution?????

  • LijuSamuel123
    Liju (@LijuSamuel123) reported

    @airtelindia @AirtelWiFi143 Airtel you provide shittest service , you have taken money from me and till now wifi installation is not done it has been 3 month now you are telling service is not available in current location after wasting my time I will file a case against you

  • freeyourselfyou
    Phoenix🐉 (@freeyourselfyou) reported

    @Elegance_45 @airtelindia Same problem

  • faizndtv
    Faiz Abbas (@faizndtv) reported

    I am experiencing very bad internet. Speed is too slow. @airtelnews @airtelindia

  • naveennaidu_luv
    Naveen Naidu (@naveennaidu_luv) reported

    @Airtel_Presence someone from Airtel came and asked for new wifi and tv connection with 40mpbs speed and promised next day installation. I paid 1500rs got receipt but connection not given. From TMRW I have job. If u can't provide service y give false promises @airtelindia

  • immortal4ever96
    The Immortal (@immortal4ever96) reported

    @airtelindia @AdobeExpress Never expected this from airtel. 3rd time you are fooling me for Airtel wifi connection. Why you are displaying the product when you are not able to fullfill the service.

  • 1983Ranjan
    R. Ranjan🇮🇳 (@1983Ranjan) reported

    Worst service @airtelindia @Airtel_Presence @airtelnews. I placed a connection shift request and I was given slot of 10 to 12 today. But no one arrived, nor the cust serv is able to give any info. They just keep escalating, I will better migrate to another SP

  • alur_bhavesh
    Abasherluv (@alur_bhavesh) reported

    @airtelindia @indus_ltd @TRAI Failed company a failed Management who cant resolve the issues for which we are paying the Monthly rental belive and would charge a late fee for paying late but won't deliver on even the speed promised and this thing is going every night for last 3-4 months.

  • 13_deependra
    Deependra Mishra (@13_deependra) reported

    From the last two days my phone is showing only 2G network !! I have checked it after multiple times to get in airplane mode, restart. @IqooInd @airtelindia @Airtel_Presence

  • AnidyaDibyajyo1
    Anidya Dibyajyoti (@AnidyaDibyajyo1) reported

    @airtelindia Extremely disappointed with the repeated Airtel Wi-Fi outages. A reliable internet connection is essential, yet the service is unavailable. Please resolve this issue urgently and improve your support. #Airtel #InternetDown @Airtel_Presence

  • hbadgujar01
    Harshal Badgujar (@hbadgujar01) reported

    @AirtelIndia Wi-Fi down for 4 days. Same issue recurring for 3 months. No resolution despite multiple complaints. Pathetic after-sales service. Acc: 20043753914 | Nashik, Maharashtra #Airtel

  • FilmmakeraKash
    aKash (@FilmmakeraKash) reported

    @airtelindia Time's a filmmaker's currency, can't buy it back. WiFi blackouts in Diamond Harbour 743331 for 2 months isn't a minor glitch. You take full fees with a smile; I expect flawless service & full commitment. Fix it tonight. Be the hero, not a plot hole. @Airtel_Presence

  • TileshwarSahu25
    Tileshwar Sahu (@TileshwarSahu25) reported

    "Facing zero indoor coverage for 10 years at [Apna Pincode/Area]. Customer care complaints failed. Need urgent solution or tower optimization." @airtelindia @Airtel_Presence

  • v_i_p_gautam
    Vipin Kumar Gautam (@v_i_p_gautam) reported

    @airtelindia I’m using postpaid connection since two years but there is very big network issue. I have been multiple times complaint to customer care but there are not given any solutions till now I’m using also jio connection and very powerful network

  • i_garima
    Garima (@i_garima) reported

    @Airtel_Presence @airtelindia Proceed with disconnection of my One Airtel Plan 10101030830907 which has 2 DTH and 1 Wi-Fi. Don't want a service provider which can't arrange a technician visit for a week to resolve a signal issue in a city like Ahmedabad. #airtelblack #airtel

  • its_Rajen
    Entertainment_tech_sci (@its_Rajen) reported

    @Airtel_Presence @airtelindia Hi, your service request 11036748261 has been assigned to engineer T*** K * (06******). He will contact you on 02-Aug-2026 between 01:30 PM - 02:30 PM. To track your request or reschedule appointment as per your availability, click @Airtel_Presence

  • vishal684650
    Vishal Goyan (@vishal684650) reported

    @airtelindia @Airtel_Presence Still no update, seems like your engineers are not interested in solving any issue, they are ok to disconnect my connection if required.

  • suficlassical6
    Shubham Dwivedi (@suficlassical6) reported

    @airtelindia @Airtel_Presence this is the msg I received. Is this the priority we get being a Airtel black plan customer? Service request 11036814496 has been assigned to engineer. He will contact you on 03-Aug-2026 between 03:30 PM - 04:30 PM This is ridiculous by Airtel

  • Srirammishraa
    Ram Mishra ji (@Srirammishraa) reported

    Airtel internet is not working. Raised a complaint. CAGPS3BLR20260802049264 dated 02-aug-2026 13:13 for your Airtel number 7483993223. You will receive an update for this ticket by 18-AUG-26. Perfect example of how Airtel works @airtelindia shame on you. Do you need 16 days?

  • vivek_vaibhav6
    Vivek Vaibhav S (@vivek_vaibhav6) reported

    @airtelindia Thanks for proving how terrible your customer service is. After this experience, I've decided to switch to Jio or Tata Fiber. Thanks.

  • sarthak_chand
    sarthak chand (@sarthak_chand) reported

    Dear team @airtelindia if you really want customers to change network from airtel to some other provider please let us know. Facing pathetic support not a single way to talk to customer care. I am totally frustrated thank you. Learn from @reliancejio

  • skojha1027
    Shashi Kant Ojha (@skojha1027) reported

    @airtelindia .what the hell type of service you are providing!. last 3 days I am begging to shift my wifi connection, made multiple calls to customer care but no technician even contacted me. Every time I am getting new timeline. better to shut my wifi & port postpaid connections

  • BharathSim86279
    Bharath Simha (@BharathSim86279) reported

    @airtelindia no network man what is happening in hyderabad?

  • Warfront_1
    π² (@Warfront_1) reported

    Hey @airtelindia I have recharged with unlimited 5g pack but after my daily quote of mb is consumed I can't use unlimited 5g data . Please fix this issue .. i have been getting this from past 3 days .

  • singh_sandy93
    Sandeep Singh (@singh_sandy93) reported

    @Airtel_Presence @airtelindia could you let me know why I'm not getting single and showing no service? I should not pay as I have no signals continuously #poor #service #trai @TRAI where I can register my complaint