Airtel India service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

• Internet (56%)
• Wi-fi (23%)
• Phone (10%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bengaluru, Pune, Dimāpur, Chhindwāra, Lucknow, Guwahati, Delhi, New Delhi, Hyderabad, Nagpur, Nashik, Chennai, Chandigarh, Ahmedabad, and Ranchi.

City	Problem Type	Report Time
Bengaluru	Internet	4 hours ago
Pune	Internet	4 hours ago
Dimāpur	Internet	6 hours ago
Chhindwāra	Internet	6 hours ago
Lucknow	Internet	7 hours ago
Chhindwāra	Internet	7 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shobhit kapil (@kapil_shob79625) reported 12 minutes ago

  @gharkekalesh @airtelindia I took airtel 15 days to fix an issue once at my place

• 
  Santosh Agrawal (@santgra) reported 20 minutes ago

  @Airtel_Presence @airtelindia As an Airtel Black subscriber, I made the apparently unreasonable request of having my fiber connection switched from NAT mode to bridge mode. To Airtel’s credit, the configuration change was completed promptly the very next day. Unfortunately, that seems to be where competence ended. What none of your support personnel, across multiple support tickets and at least three levels of escalation, appear to understand is that when an ONT/router is configured in bridge mode, the subscriber requires PPPoE credentials to actually access the Internet. This is not an exotic networking concept. It is Networking 101. As a result, my broadband connection remains unusable. Since my Airtel TV set-top boxes also depend on this connection, my television services are down as well. My professional work has been impacted, and I have spent days educating your support teams about the basics of the service they are supposed to support. My current ticket number is: 11032477458. Today, two different representatives called to assure me that my issue would be attended to. Having made those assurances, they have now apparently adopted the innovative customer-service strategy of simply not answering calls. At this point, I am seriously considering permanently disconnecting the broadband service and pursuing compensation for the consequential losses I have suffered due to Airtel’s inability to resolve a straightforward technical issue. And finally, a word about the Airtel Thanks app. Calling it “Airtel Thanks” is perhaps the most optimistic branding exercise in telecommunications history. Based on my experience, “Airtel Thankless” would be considerably more accurate.

• 
  Dev inder Gandhi (@devgandhi240) reported 21 minutes ago

  @Airtel_Presence my all tweets complaints email everything ignored no resolution since last 6 months and more to go yet such a jerk you people are pathetic customer support and more annoying is this @airtelindia stores guys aren’t listening #scamnetwork

• 
  Amit Kumar Gupta (@AmitKuGu) reported 21 minutes ago

  @airtelindia @TRAI @reliancejio 7+ days and no resolution ..... It's very frustrating and feels like we are back in primitive age 😶

• 
  shashikant kumar (@Losten_Chapter) reported 21 minutes ago

  Giving up on @airtelindia. No resolution provided, calls disconnected, and my workday ruined. Decided NOT to continue with this service. Switching to a reliable connection immediately. @GopalVittal @airtelnews

• 
  Desh Ke Janta (@deshkejanta) reported 24 minutes ago

  @airtelindia can you check your ******* dm or i will disconnect your connection forever and file a consumer complaint againt you ?

• 
  Naan Pollathavan (Imagine Blue Tick Here) (@RamananThe) reported 25 minutes ago

  My Airtel Xstream DTH wasrecharged today, but it still shows "Suspended." Airtel says resolution may take up to 4 days. If payment is received, why the delay in restoring service? Will the lost days be added tomysubscription? Please restore the service without delay.@airtelindia

• 
  Follows You (follow🔙 💯) (@Followed_you9) reported 26 minutes ago

  Airtel is a very poor network. I have recharged with a three month unlimited data pack, still I get a message that my data is exhausted and I am stopped from using the internet. @airtelindia @Airtel_Presence

• 
  karan kapoor (@karan220787) reported 27 minutes ago

  @airtelindia worst ever services ever seem from any telecom company raised a complaint regarding non functioning of Wi-Fi but no resolution even after 5 days they install new connection in 30 minutes but not restore Wi-Fi even in 120 hrs.whn Internet is esstn arc

• 
  Mohammad Jeeshan (@M_jeeshan21) reported 27 minutes ago

  Poor service in motiganj Market area. @JioCare Porting to airtel @airtelindia

• 
  محمد اقبال (@mohammadiqbal_) reported 28 minutes ago

  @airtelindia neem ka patta kadwa hai airtel s.. badwa hai. been 2 days, 5G ain't working and my daily data is being used and then boom 2g even though I have full 5g coverage and phone too you dumbass wtf is this???? @airtelnews @bhartiairtelfdn

• 
  Vikash Singh (@Singh986Vikash) reported 29 minutes ago

  @airtelindia trying to connect with customer support since april through email no response yet.

• 
  Eye of the Tiger ! (@Masalatweet) reported 30 minutes ago

  @airtelindia network is too slow, why fool the customers in the name of 5G. Can’t even play a video without buffering ..

• 
  Junjhar singh rajpurohit (@JunjharRajpuro3) reported 34 minutes ago

  disappointed with Airtel Xstream Fiber service. I applied for a new Wi-Fi connection. During the verification process, I was asked to make payment THREE TIMES due to mistakes from Airtel's side. Even after multiple payments, my refund is still pending. @airtelindia 8295420399

• 
  Ecoteirra® (@ecoteirra) reported 39 minutes ago

  What type of service by @airtelindia Several call compain still case pending from last 7 days @MIB_India @AshwiniVaishnaw #airtel #scam

• 
  Akash 🔰 (@Akash03893128) reported 40 minutes ago

  @gharkekalesh @airtelindia It seems like the day our babus rejected entry of starlink, these things started to Happen. My Aunt and Some friends also facing the same issue as well. Looks like they are creating a Narrative that India needs starlink.

• 
  Maaz Shaikh (@maaz_shaikh001) reported 41 minutes ago

  @airtelindia Still my Complaint has not been resolved. Please see the DM which I have sent to you. My mobile number has been fraudently ported out to Airtel from VI without any legitimate documents verification and one unknown person in Jharkhand is using it. Who will respond?

• 
  sameet. (@sameetvipat) reported 42 minutes ago

  @airtelindia worst service ever. just feel like cancelling the subscription and moving to some other service.

• 
  Prateek Sharda (@prateeksha3091) reported 42 minutes ago

  @airtelindia Facing severe network issues and registered complaints multiple times but no technician visit. Either resolve or I am switching to @reliancejio who seem to have much better Internet speed in my area

• 
  Dhakad GFX (@DhakadGFX) reported 43 minutes ago

  @airtelindia @Airtel_Presence Airtel Fiber broadband not working for 2 days. No technician visit, only false promises. Please escalate to senior team immediately. City: Jaipur service request : 11032397033

• 
  Rohit kumar 🐦 (@Rohitk1101) reported 44 minutes ago

  @airtel_payments @airtelindia via chat and Twitter, yet Airtel keeps closing complaints without solving the issue. How can a complaint be marked "Resolved" when the customer's money is still missing?

• 
  Rohit Mirajkar (@RohitMirajkar) reported 44 minutes ago

  Unacceptable service from @airtelindia @Airtel_Presence . Payment completed, but internet is still down. SR #11032509889 remains unresolved. This is affecting my work. Kindly escalate and restore services immediately. #Airtel #CustomerService

• 
  Nagesh Buyre (@NageshBuyre) reported 44 minutes ago

  @airtelindia my wifi is not working more than 12 hrs and I still don't have any update why and when this is going to be resolved. No response from you 24×7 helpline and chat. #disappointed

• 
  durgesh (@MythVReality) reported 50 minutes ago

  @airtelindia hi, I am unable to view channels on my Airtel DTH. Want to close the connection. Fed up with your service. 10101016202956 is my Airtel black id and 3038851651 is the DTH Ac number.

• 
  Alphin Gladwin (@alphingladwin) reported 51 minutes ago

  @airtelindia So happy being consistent on the reply for an issue which is open for a month Hi, we’re sorry for the delay caused to resolve your service request. It is our constant endeavor to help you stay connected. Our team is striving to resolve your request within 72 Hrs.

• 
  Mr.Unknown🇮🇳🇮 (@Vishwaj67055851) reported 52 minutes ago

  @SahilTalkar2 @gharkekalesh @airtelindia Brother, they don't pay any attention, I myself work in Airtel customer care, everyone is giving estimated time to divert the responsibility from their end but actually they didn't care about you , you will go , they got 4 more new connection so there is no point bro.

• 
  Mubarak (@The_Mubarak_X) reported 53 minutes ago

  @airtelindia Your V5 vendor pays a very low salary and acts arbitrarily; furthermore, no one from the V5 staff responds to queries. I am a field engineer, yet I received an in-hand salary of only ₹22,478 in Delhi-NCR—tell me, how am I supposed to support my family on this? Please Help me

• 
  Neel (@neel0706) reported 55 minutes ago

  @airtelindia : pathetic service, customer care not willing to register my complaints today i made 5th consecutive calls, yet no response, router is ,faulty is no one is replacing it, i am raising concerns since last 1-2 years, my only mistake is being with airtel. #airtelSucks

• 
  AKHIL PANDEY (@AkhilPandey_) reported 58 minutes ago

  @airtelindia , I recently recharged on my number and your service is very poor I can't even send a whatsapp message . PATHETIC 😡 @TRAI

• 
  Subharthiii (@sssubharthiii) reported 1 hour ago

  if anyone is planning to buy an airtel sim or #airtel #xstream DTH or Broadband or so called "air fibre," then you are making the worst mistake of your life,, and @airtelindia will take full responsibility to make you regret every moment of your life. #airtelpriority