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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 9: Problems at Airtel India

Airtel India is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Hyderabad, New Delhi, Chandigarh, Rohtak, Bhubaneshwar, Karnāl, Kolkata, Pune, Panaji, Chhindwāra, Mumbai, Bhīlwāra, Chennai, Guwahati, and Shimla.

CityProblem TypeReport Time
Hyderabad Wi-fi 6 minutes ago
New Delhi Wi-fi 44 minutes ago
Chandigarh Wi-fi 2 hours ago
Rohtak Internet 3 hours ago
Bhubaneshwar Internet 3 hours ago
Karnāl Phone 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • KumarRahul42881
    Rahul Kumar (@KumarRahul42881) reported

    @airtelindia I am trying to contact customer care to complain about wifi but I unable to connect. Requesting a callback

  • karanbosamia
    Karan Bosamia (@karanbosamia) reported

    @airtelindia @Airtel_Presence Instead of resolving their issue, sales person is calling me to buy other services! This is hillarious @TRAI

  • Ayush91
    Ayush Chaudhary (@Ayush91) reported

    @JioCare Internet connectivity on my jio fiber connection 05223143124 is not working properly despite the router showing stable green. No one is responding on customer care number. Pathetic service! Should I switch to @airtelindia ?

  • BPinto54515
    Binaca (@BPinto54515) reported

    @airtelindia you guys suck.. no answers, no resolution Just pass the buck I spoke with an agent a supervisor and his supervisor.still no definite resolution

  • vikasnetani
    vikas jain (@vikasnetani) reported

    In this sense #airtel is way better must say. @airtelindia jio is worst. Can't even solve a small prob over phone and also technicians won't visit as well. Worst bc. #Jiodown

  • w_karve
    Commander Vikram W Karve (@w_karve) reported

    Dear @Airtel_Presence The monthly bill for my airtel pack was Rs. 1414.82 This month the bill is Rs. 1444.32 Please correct the bill and issue fresh bill for Rs. 1412.82 See DM for details. @airtelindia #Airtel #Pune

  • imsushant312000
    Sushant Verma (@imsushant312000) reported

    5G shows on my Pixel 6a, but Airtel’s “unlimited 5G” isn’t working properly—slow or not usable at all. Not sure if the problem in Airtel or Google. In other brand 5g is working Please clarify & fix this issue ASAP. @Google @airtelindia #5G #Pixel6a @jagograhakjago

  • AkshayHM_
    Akshay HM (@AkshayHM_) reported

    Hello @airtelindia I booked the wifi on 21 April, agent number was +91 8139985574, till now nobody is responding. I called the team lead Priyanka also, all are so careless. Still i didn't get any service from Airtel. Such a worst experience. Worst customer support.#airtel

  • AdityaM46631919
    Aditya Magar (@AdityaM46631919) reported

    Paid ₹2355 for Airtel Fiber, later shifted to AirFiber due to unavailability. Connection installed but ₹855 still pending after 1 month. Only getting “refund abhi nahi hua” reply CAF: 024030859268 024031038919 Disappointed with Airtel service. @airtelindia @Airtel_Presence

  • notgonnate1
    @shinobu (@notgonnate1) reported

    @airtelnews @airtelindia @Airtel_Presence 11029621700 this is my sr no my wifi is down for past 2 days zero customer support zero resolution post sale service is ****** is it always the case that we have get over the social media to get our issues resolved? #airtel #airtelblack

  • avibhs
    Akaash (@avibhs) reported

    @airtelindia , your senior management is full of cheap sales people . They have given targets to reduce connection returns instead of fixing speed quality. After an important video call got disrupted.. decided to return it .. but customer care issued repair request for incentive

  • _iamardeep
    Amardeep Agrahari (@_iamardeep) reported

    This lack of support is extremely disappointing and is causing serious inconvenience. If @airtelindia Fiber service is available in my area, kindly help me with a priority new broadband connection, as I urgently need a stable internet connection. @reliancejio @airtelindia

  • ShthiaS
    Sathish (@ShthiaS) reported

    @airtelindia @Janakir04120667 you people waste of time only. no issues solved.

  • AyushYadav58827
    Ayush Yadav (@AyushYadav58827) reported

    @airtelindia very bad experience received and very worst service I received at your side your employees do not have any sense how to talk with customers I call your asm and she is shouting on me very bad company and bad services also staff is also very bad at dehradun location

  • gjan2890
    Gautam (@gjan2890) reported

    @Airtel_Presence @airtelindia @TRAI # network quality poor can't perform my work. # lenient service they don't bother about the complain, nothing happend till day. Pertain team respond and do the needful.

  • MarkJoh63052590
    Mark Johnson (@MarkJoh63052590) reported

    @airtelindia is the worst if you're willing to get a new wi-fi connection Never ever go ahead with them. It's been 48 hours since I made the full payment, they still haven't done anything. Now they said they will take 4 days just for just the visit Go ahead with @reliancejio

  • atray_jay
    Jay Atray (@atray_jay) reported

    @JioCare @JioCare I Going to terminate this connection if I don't receive any resolution by tomorrow from your side, I might go for @airtelindia this time as I am fade up with your services. No resolution on ground level. Kindly provide the resolution else I need to take some actions.

  • Samchung79
    Sam Chung (@Samchung79) reported

    @ETNOWlive @airtelindia @SumitaKareer International roaming of 3999 was activated on our number without our knowledge. After making several complaints to your customer service and billing team, multiple visit to airtel outlet nothing has been done till now. Please help as we are on the verge of cancelling the no.

  • geetag8
    Geeta (@geetag8) reported

    @airtelindia - your app and. Har support are useless. My dad’s phone is lost and we are trying to reach you so you can help. The bot is so stupid

  • SudoKumar
    suraj kumar (@SudoKumar) reported

    @airtelindia even after 3 days no response promised connection in 24 hrs but after 3 days no response very poor service and response

  • rishi_mehta16
    Rishi Mehta (@rishi_mehta16) reported

    And don’t even bother sending anyone at my home I am not letting anyone in. No need to fix it, my plan is ending in a few days anyways. @airtelindia @Airtel_Presence

  • Tanmayshriv
    Tanmay (@Tanmayshriv) reported

    @airtelindia @airtelindia cancel my subscription starting today I am fed up with this kind of ****** service @ACTFibernet please contact me you have my address in the above thread

  • Xreeoffl
    Xree (@Xreeoffl) reported

    @airtelindia @Airtel_Presence I want to take @ACTFibernet you better cancel as you are busy

  • Maryoftheblood
    commavomit (@Maryoftheblood) reported

    @airtelindia I've gotten these messages over 10 times this past month & WiFi drops off for hours in the middle of working days: "There is an issue affecting Airtel Wi-Fi in your area. We know you rely on it every day, we are working to bring it back in the next 5-6 hrs." Fix it.

  • Jitendra_purii
    Jitendra Puri Goswami (@Jitendra_purii) reported

    Need help! My friend recharged for his @airtelindia number via @Paytm and received confirmation messages from both. But after 10 days of use, he started getting recharge expiry alerts when calling and on the 11th day, the recharge expired. How the hell is it possible?🥲

  • RohitBi50209914
    Rohit Bishnoi (@RohitBi50209914) reported

    How to port my jio @reliancejio sim to airtel @airtelindia @airtelnews pls help me

  • For_MotherEarth
    Rakesh for Planet Earth (@For_MotherEarth) reported

    @airtelindia @Airtel_Presence . Please have someone from your corporate team reach out . My #postpaid #business sim not working since last few months . @PMOIndia please look into this #CustomerComplaint

  • aglawe_shivam
    shivam aglawe (@aglawe_shivam) reported

    @airtelindia Iactually bought a brand new Airtel SIM thinking maybe the service would improve. Biggest mistake. From day one, whenever I was on a phone call,

  • md_mahafuj_alam
    Md Mahafuj Alam (@md_mahafuj_alam) reported

    Hey @airtelindia, what’s going on? 🔍 My experience has been terrible lately: 5G: Won’t connect properly. Calls: Totally unstable. Audio: Voice breaks every time. Fix the network in my area ASAP! 🆘 #AirtelDown #Airtel5G @Airtel_Presence

  • VeryG99647
    France UK Sports 4K Sports IPTV (@VeryG99647) reported

    @paddyrags @airtelindia @Airtel_Presence Yes available IPTV subscription service 📤💯