Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 12: Problems at Airtel India
Airtel India is having issues since 09:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Kawardha, New Delhi, Guwahati, Chhindwāra, Pune, Lucknow, Kanpur, Mumbai, Panaji, Chennai, Gurgaon, Cochin, Kolkata, Delhi, and Daman.
| City | Problem Type | Report Time |
|---|---|---|
 Kawardha
|
Internet | 9 minutes ago |
|
New Delhi
|
Internet | 17 minutes ago |
|
Guwahati
|
Wi-fi | 22 minutes ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
New Delhi
|
Internet | 2 hours ago |
|
Pune
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
-
Vinamra Kuchya (@VINAMRAKUCHYA) reported@Airtel_Presence Everytime I have been told that the team has escalated the issue to seniors and they are sending mail for this.I didn’t knew that sending a mail to someone takes more than 2 months @airtelindia
-
Ashish upadhyay (@Bacchaupadhyay) reported@airtelindia @Airtel_Presence Whenever there is a power cut, the internet service in our area completely stops working. This is causing major issues in carrying out official work and affecting productivity. Kindly take this issue into consideration and resolve it. Pin- 276301
-
Nikhil P (@NikhilP_Trilok) reported@airtelindia badey besharam hain airtel waley!! Having a tower just 2 houses away, despite of that network extremely slow, esp on Amazon app. Asli harami toh tum ho!! #Airtel
-
Jay Kumar Jain (@thaturbannomad) reported@airtelindia No option anywhere either app or website or customer care to SUSPEND wifi connection. I get alternatives Gift it to your friend or Transfer it to another address. I've used your wifi, i no longer need it and i want to remove it. Why can't Airtel proceed with this?
-
Deepjyoti Paul 🇮🇳 (@deepjyoti_882) reported@airtelindia my Wifi service has been down since the 10th of May. Even after registering a request there has been a serious lapse of service delivery as no one has yet rectified the issue. Such irresponsible nature of your response reflects the nature of work ethics in your org.
-
Sandipan Suklabaidya (@sandipan_speaks) reported@airtelindia @DoT_India @JM_Scindia It's been happening since last Saturday. Despite lodging complaint at Airtel (Ref:31-6839685694424 on 9/5/2026) the nuisance still persists, leading to invasion of my personal space and raising concern over cyber security and safety of my mobile device #Spam
-
Ajay Pareek (@ajaypareek801) reported@Airtel_Presence No reply and help from @airtelindia @Airtel_Presence yet
-
Suriya (@imsuriya__) reported@airtelindia @Airtel_Presence still the issue is not solved
-
Thakur rishav Singh (@rishavsingh13) reported@airtelindia they are the fraud service provider. They jst launder money
-
Shrujal Shrinivasan (@17shrujal) reported@airtelindia Worst Internet service provider out there, zero clue how things work.
-
Pradeep Reddy (मोदी का परिवार) (@kalakota_reddy) reported@Airtel_Presence @airtelindia Extremely disappointed. IPTV was included during the connection process, but your team neither provided nor installed it at the promised time. Poor customer experience. Please look into this immediately.
-
Priyansh (@Priyanshh91) reportedAirtel has the shittiest customer care experience @airtelindia
-
Pratik (@poeticpratz1) reported@Airtel_Presence the most worse .never take @airtelindia
-
Rishi Kumar Mayank (@rrishikm) reported1/3 I ported my number 9241235759 from Jio to @ViCustomerCare expecting better service. VI later approved a Late Payment Waiver of ₹118. But after port-out to @airtelindia, the same waiver was reversed and added back into final dues.
-
sharad gupta (@guptice) reported@airtelindia ur service sucks... stop sending promotional messages that you can't fulfill when needed. tried activating roaming in Vietnam but ur ****** service won't work and ur cust care are useless
-
Mahendra (@Mahendra80311) reported@MdKarimDidar @airtelindia @Airtel_Presence The problem is that the network is closed
-
sourav (@mudulisourava) reported@airtelindia @Airtel_Presence dear airtel, my adrs Nimapali, po-pingal, kalinga nagar, jajpur, odisha 755026. Here network strength z low. No broadband avail. Area comes undr 4g. Do u hv any mechanism to take internet like airfiber. Here ppl r realy need spd internet. Plz sugst.
-
Souvik Kundu (@SouvikKundu) reported5G mobile data issue at the moment on #airtel network @Airtel_Presence @airtelindia
-
Rahul Sharma (@Sharma_Rahul5) reported@airtelindia I think it's now time to switch to different carriers like @JioCare @excitel_rocks and many more not to airtel anymore. Faced many problem during installation and after installation my IPTV was installed after 10-15 days but still paid to that time because of your ******* store.
-
Ashish Pandey (@ashishpandeydgr) reported@Airtel_Presence @Airtel_Presence I’ve already sent all my details via DM, yet the silence continues. I have never encountered a more pathetic or unresponsive service provider. Stop ignoring your customers and address the issue now. @airtelindia . #AirtelDown #CustomerServiceFail
-
• (@ItsMeChakri_) reportedThe airtel app is so worst that, it doesn't have a remove existing connections option in a family plan. @airtelindia. U suck.
-
Ravi Khambhatwala (@CAravi_) reported@airtelindia no one is responding to the issue raised. I have not been provided a simple tax invoice since last 20 days
-
Senthil Kumar Ranganathan (@Senthil_k_r) reported@airtelindia Any clue if they will install new service booked? I keep getting messages to make further payment. Account number 20050101426.
-
shea (@samarsheikh001) reported@airtelindia, do not cancel your wifi connection with them even if you call customer service. They made me pay a closing fee and still havent cancelled my wifi. Been trying to cancel it for months.
-
Md Mahafuj Alam (@md_mahafuj_alam) reportedHey @airtelindia, what’s going on? 🔍 My experience has been terrible lately: 5G: Won’t connect properly. Calls: Totally unstable. Audio: Voice breaks every time. Fix the network in my area ASAP! 🆘 #AirtelDown #Airtel5G @Airtel_Presence
-
Amit Butola (@AmitButola12) reportedChances of spotting a dinosaur are higher than getting your problem solved by @airtelindia @Airtel_Presence . Raise a complaint → technician comes → says "can't fix it, please share OTP" → raise another complaint → repeat. And when you're finally done and want to cancel? "Sir, please talk to our senior." 30 minutes on hold just because you made the mistake of choosing Airtel. Then they have the audacity to send a bill for a service they never provided.
-
sankit (@sankitdev) reportedpeaceful saturday. good food, good company, and a newly built temple visit. Worked on my yt video (expect it tomorrow evening) just @airtelindia ruined my mood today. Its still not resolved my issue. So tomorrow morning first thing I will do is port to @reliancejio. Life is *****ng good.
-
Sukhjinder Pal (@SukhjinderPal) reportedAt present in India, @airtelindia is the only true 5G network, @reliancejio sucks. Even at exact same point, airtel works like a bullet train whereas jio struggle to maintain even 4G speed. V! and BSNL were never in the competition.
-
prasad prabhu (@prasadprabhu007) reported@airtelindia You have. Third class customer care service.I have reached the service for 9886261232 still not activated after 3 hrs and automated service is a worst service u. An imagine.
-
Sjohri (@Sjohri3) reported@airtelindia @airtelnews - is there anyway to get broadband issue rectified even if living in prime locality in Hyderabad wherein access of technician cannot be a challenge . I m tired of calling ur call centre which is of ZERO help