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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Ludhiāna, Hyderabad, New Delhi, Vapi, Indore, Chhindwāra, Thiruvananthapuram, Lucknow, Bengaluru, Mumbai, Kawardha, Chennai, Shillong, Cochin, and Chandigarh.

CityProblem TypeReport Time
Ludhiāna Wi-fi 12 minutes ago
Hyderabad Wi-fi 3 hours ago
New Delhi Internet 4 hours ago
Vapi Internet 4 hours ago
Indore Wi-fi 4 hours ago
Chhindwāra Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • iptv318575
    🇫🇷OFFICIAL FRANCE 4K IPTV🇫🇷🇫🇷 (@iptv318575) reported

    airtelindia @bhartiairtelfdn Can anyone help me as a customer of airtel who paid for a service and now I as a customer have to reach out to your Service Agents and other people just because they cannot do their work or are on leave. Simple request of IPTV turns heavy work

  • shibananda97
    Shibananda Patnaik (@shibananda97) reported

    @airtelindia OMG, I raised my WiFi + DTH shifting request on 7th April and it was supposed to get fixed by 9th?! Where is it at?! I have already called customer support 6-7 times. Until now, no technician has called for installation.Can you please check Request ID: 10897766979

  • ManjuSrh
    Manjunath (@ManjuSrh) reported

    @airtelindia, @TRAI @airtelnews Very disappointed with Airtel WiFi service. Since 8th April, I have been following up for shifting my connection, but there is NO response till date. Multiple emails sent, several calls made to customer care but no resolution, no accountability

  • Mukulan02980712
    Mukul Anand (@Mukulan02980712) reported

    @airtelindia @JioCare — Pathetic internet connectivity at Patsa Village, Hasanpur, Samastipur, Bihar (PIN: 848206)! 📵 No proper network, no data speed — residents are suffering daily. We PAY for services we DON'T receive! When will you fix this? #AirtelFail #JioFail

  • Me_Shripad
    Shripad Markhelkar (@Me_Shripad) reported

    @Airtel_Presence @airtelindia I have postpaid connection, with 3 family plan , Iam following up with the customer care as I have problem of call drop as well as internet drop very frequently every 10 - 16 min, No response from ur chatbot, I feel it is dummy, Poor, bill is full.

  • navalyadav40754
    Naval Yadav 🇮🇳 (@navalyadav40754) reported

    @airtelindia can someone pls resolve my issue I can’t see my remaining data balance for Airtel black fiber connection

  • TwinkleGhai
    Twinkle Ghai (@TwinkleGhai) reported

    @airtelindia Service Request Number 31-1000013076197. Been struggling with phone network connectivity at my Home since Feb’26. Airtel folks doesn’t seem to be bothered but. Zero accountability. Zero Assurance. Zero Empathy. Atrocious services by Airtel.

  • Bhaskarghoshal
    Bhaskar Ghoshal 🇮🇳 (@Bhaskarghoshal) reported

    Reminder 5 Finally received a contact number (+917037496750) to resolve my issue, but no response—calls unanswered. Is this the level of service expected from @Airtel_Presence @airtelindia? Absolutely third-class customer support. Disappointing.

  • yogesh_db
    Yogesh Dawalbhakta (@yogesh_db) reported

    @airtelindia your telecom 5G service coverage has become from bad to worse in pockets of Mumbai and Pune. What’s the story here ?

  • yadavtn09
    saitama-😊 💛♥️ (@yadavtn09) reported

    @Airtel_Presence @airtelindia Still how many days need to wait just for a wifi connection . Your service lack behind the competitors in providing wifi installation.

  • PawarOmpra23661
    Omprasad Pawar (@PawarOmpra23661) reported

    @airtelindia @Airtel_Presence It’s been hours and still no response to my complaint, DM and email. This is highly unprofessional. I have suffered financial loss due to your executive’s misinformation. Kindly respond immediately or I will escalate this further.

  • iamtheelectron
    PAPA ELECTRON (@iamtheelectron) reported

    Dear @Airtel_Presence @airtelindia i have no count how many complaints i have done to you in past days to fix my wifi internet connection and High Ping issue still no solution have been provided because my area is no more feasible. Despite of having an Airtel tower under 100m

  • Ashutosh7754
    Ashutosh Shukla (@Ashutosh7754) reported

    @Airtel_Presence @airtelindia REQUEST ID - 11028374594 , Wifi not working since morning , registered complaint but your agent rescheduled 2 times and not Even picking the call to tell whether he will solve it or not.

  • athipasur
    ATHIYAMAAN V S (@athipasur) reported

    @Airtel_Presence @Airtel_Presence @airtelindia #airtelwifi #airtel Will this connection will be made or not.if yes pls made this connect or else initiate refund...why this big reputed network had worst customer service

  • mehtapm86
    Pratik Mehta (@mehtapm86) reported

    @airtelindia Dear Airtel its been more than 15 days since I raised the issue regarding non availability of Airtel network in Bahrain. I talked with your customer care no.of times & also msg them to resolve the issue but nothing is done. Request to resolve asap.

  • digital_abhip
    Abhishek Pandey (@digital_abhip) reported

    @JioCare my jio fiber is agin down and it is telling tenchincian will visit tomorrow..should i stop my internet during that time? Pls move forward ny disconnection request. @airtelindia pls help me with you fiber plans. These are pathetic what jio offers

  • nagendrasaini96
    nagendra saini (@nagendrasaini96) reported

    @airtelindia Extremely disappointed with your service. My internet has not been working since evening and despite raising a complaint, I’ve been given a resolution date of 28th April which is completely unacceptable.This kind of delay in today’s time is frustrating. #AirtelDown

  • VatasChirantan
    Chirantan Vatas (@VatasChirantan) reported

    @airtelindia my wifi 056523106440 I called many times for disconnection as I m no longer staying to that particular place .. by dates 10 march I paid all dues and spoken but my account is still active .. worst experience pathetic

  • dipakmattihalli
    Deepak M (@dipakmattihalli) reported

    @Airtel_Presence Well well here you go one more outage is it airtel or some local cheap internet provider who will have frequent outages #airtelblack #airtelsucks #airtelwifi @airtelindia @airtel

  • Himanshu706310
    HIMANSHU Kumar (@Himanshu706310) reported

    @airtelbank @airtelindia @Airtel_Presence ₹10,000 debited from my Airtel Payments Bank on 10-04-2026 (9:33 AM) at PNB ATM but cash not dispensed (transaction failed). No refund yet & no proper support response. Please resolve ASAP. Txn ID: 560410090416424 ACC NO- xx7840

  • nagbiplab
    Biplab Nag (@nagbiplab) reported

    @Airtel_Presence What an incompetent support process I’ve encountered today from @airtelindia #Xstreamfiber. Pathetic support experience. Broadband down since past 10 hours no one has contacted me yet. Multiple escalation via call center also did not help!!! #airtel

  • Satyajit_nath29
    Satyajit Nath (@Satyajit_nath29) reported

    @airtelindia @AdobeExpress Hi @airtelindia, after KYC my number stopped receiving incoming calls & OTPs. I visited your office for 4 days, still no resolution. Your staff asked for SIM replacement and charged ₹150, but issue remains. Please fix this urgently & refund the amount. Mob: 8472957235

  • drpuneeth9268
    PUNEETH PV (@drpuneeth9268) reported

    @airtelindia 2089/- rs taken for Wifi plan. I requested for postpaid wifi plan of 499/- pm. They given prepaid plan and deducted 1271/- as activation fee. I applied for the wifi after knowing free installation router. Still they scammed me. Please resolve this issue. Wr is 229/-?

  • NikhilVasani4
    Nikhil Vasani (@NikhilVasani4) reported

    @airtelindia Xstream fiber is the worst wifi broadband service I have experienced so far. It's not even been 1 month since I am using and it has been down for more than 10 times. You can't even lodge a complaint through their app. Customer care number also don't lodge complaint.

  • maj67547
    Santanu Majumder (@maj67547) reported

    @airtelindia One of the most useless network in India named Airtel provide 2G speed in 4G slot Multiple report and giving multiple date like hearing in court. I am totally dissatisfied with this 2 major duopoly company fooling Indian people. The money is wasted.

  • shubham_arora25
    SHUBHAM ARORA (@shubham_arora25) reported

    @Airtel_Presence Dear @airtelindia team, I'm still waiting for a resolution. What's taking you this long to find my location?

  • govtapplyzone
    Govt Apply Zone (@govtapplyzone) reported

    @airtelindia @Airtel_Presence why are you guys not giving option to talk to agent ?? i want to remove your wifi. due to late fine on advance bill every month . please help me @airtelindia

  • PintuSi36804264
    pintu shekhawat (@PintuSi36804264) reported

    @airtelindia I have a lost SIM and I need to deactivate it, please help.

  • AnushkaWhatever
    Anushka (@AnushkaWhatever) reported

    Hello @airtelindia Is this any way a normal person can talk to a human customer care executive because you guys have very ****** services on airtel thanks app and helpline numbers?

  • prayos99
    prayos99 (@prayos99) reported

    @Airtel_Presence Hi @airtelindia pls dont spread false info.. there is no DM neither any resolution