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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, New Delhi, Kolkata, Guwahati, Meerut, Chandigarh, Chhindwāra, Bokāro, Patna, Bengaluru, Coimbatore, Shillong, Shimla, Hyderabad, and Ahmedabad.

CityProblem TypeReport Time
Pune Phone 46 minutes ago
New Delhi Wi-fi 1 hour ago
Kolkata Internet 1 hour ago
Guwahati Internet 1 hour ago
Meerut Internet 2 hours ago
Pune Wi-fi 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • devarshh_08
    Devarsh Shah (@devarshh_08) reported

    @airtelindia Airtel Unlimited 5G is such a scam. I have recharged for the unlimited 5G network factor, but it still uses up all the data from my 2GB a day and I need to add data boosters. Very much disappointed in airtel, planning to switch to Jio or VI.

  • dhruveshgp
    Dhruvesh Parmar (@dhruveshgp) reported

    @reliancejio @JioCare i thik jio don't care for it's customer anymore @airtelindia pls call me for new fiber connection

  • amit__shaarma
    Amit Sharma (dev.amitsharma@hotmail.com) (@amit__shaarma) reported

    Dear @airtelindia , why does Airtel Fibre keep failing in my area? The fibre cable seems to break repeatedly, causing frequent internet outages. I work from home and these disruptions affect my job. I’m paying for a reliable service when will there be a permanent solution?

  • NitishKrDubey1
    Nitish Kr Dubey (@NitishKrDubey1) reported

    @Airtel_Presence @airtelindia still getting internet slowness issue. engineer visited multiple times but they're simply wasting time.. set-top box also stopped working.Never thought airtel services will become such a low standard.. It's duoply.. No premium services remains in our country #airtel

  • A_S_RamaKrishna
    A S RAMAKRISHNA (@A_S_RamaKrishna) reported

    @I_Prdp @airtelindia You are correct. Complaint raised on July 22, issue remains unresolved till July 26 (today), but they updated the complaint status as Resolved on July 22 itself. They slide into the DMs and promise callbacks which they never do. But send a message saying that they tried reaching.

  • AvnishRaman9
    Avnish Raman (@AvnishRaman9) reported

    Hello everyone! @airtelindia has started scamming. Why has my ticket got resolved without any clarification or any resolution on billing issue, Your support agent confirmed to me on call that I am paying extra amount. Request Id: 4513983702 @Airtel_Presence

  • ctk6300
    Kumar (@ctk6300) reported

    @airtelindia @Airtel_Presence You guys are fu***ng ********. Why the fu** are you closing my complaint without visiting. Every month it is the same issue in wifi

  • AdityaT59063415
    Aditya Tyagi (@AdityaT59063415) reported

    @Airtel_Presence All are fraud what feedback you share with team your team again close my complaint without resolution and your team says my connection disconnection request is in progress so they can't resolve my complaint whereas i did't gibe any disconnection request @airtelnews @airtelindia

  • Achal3375
    Achal Goyal (@Achal3375) reported

    @airtelindia @Airtel_Presence Upon repetitive complaints, wore broken from outside, OTP box is fully damaged, no action is taken. Very poor service. I'm without internet since 2 days now. 017232315021_WIFI

  • ysnzro
    Yaseen (@ysnzro) reported

    My internet was off for nearly 10 days between two billing cycle June and July. I got a call for payment and I toll them that the internet was off for days I need resolution on this. I didn't got contacted further. ACC no. 20040106718 @airtelindia @Airtel_Presence @airtelnews

  • nsnitishshukla7
    Nitish Shukla (@nsnitishshukla7) reported

    @airtelindia @PrimeVideo No solution of this complaint also. Worst service provider

  • pramod1008
    Something Special for You (@pramod1008) reported

    @airtelindia worst network service. @narendramodi and @AmitShah both look at the issue. Multiple times raise concern then also not resolved.. worst service from both of you...

  • 960Singh
    Santosh Singh ,Son of Mithilanchal ,Bihar. (@960Singh) reported

    @airtelindia Very frustrating service by airtel. Without internet how can I use mobile? You have told me that till 31stJuly problem will be resolved. Surety?? Can you extend my validity double the day I am facing? When @reliancejio was giving free call and internet i stayed with you but now ?

  • Dakshina_Bharat
    Dakshina (@Dakshina_Bharat) reported

    @airtelindia you hav pathetic automated customer support. I hav recharged recently to 25gb pack and hav hardly used my internet and u hav marked to 0mb asking me to recharge again. Unacceptable. Pls share my complete data usage details of the current active pack

  • ram4durgamaa
    CMA Ram (@ram4durgamaa) reported

    @airtelindia sir please attend to my wifi issues, its been 3 days. when will you attend?

  • panchalankush
    Ankush Panchal (@panchalankush) reported

    @airtelindia @Airtel_Presence My new SIM stopped working within just 4 days of purchase. I have no network, and even your customer care is unreachable. This is unacceptable service for a new connection. Please resolve this issue immediately. I expect a prompt response

  • Marketinmymind
    Market learner (@Marketinmymind) reported

    @airtelindia Is a shameless internet service provider , please throw their sim in dustbin in masses and switch to either jio or VI.

  • nawazkhan7802
    Nawaz Khan (@nawazkhan7802) reported

    Dear @airtelindia, Your network and customer support are extremely disappointing. You're charging customers for services you fail to provide. I've been raising complaints almost every day regarding my Wi-Fi and the 5G Unlimited issue, yet there has been no proper resolution.

  • Shaikfareeddnc
    Shaik Fareed (@Shaikfareeddnc) reported

    @airtelindia @Airtel_Presence openly looting customers! You aggressively market "Unlimited 5G" but secretly drain our daily data limits. To make it worse, your customer service gives a pathetic response when confronted. Total fraud! #Airtel5G #AirtelFraud @TRAI #airtelhyderabad

  • amruthakottila
    Amrutha K I (@amruthakottila) reported

    @airtelindia @Airtel_Presence It’s been 3 weeks. Every reply says “escalated,” but no one has contacted me or resolved the issue. Please stop sending template replies and take action. i expect a call back and you guys owe explanation and i need a proper TAT.

  • Aadarshbhatt07
    Aadarsh Bhattarai (@Aadarshbhatt07) reported

    @airtelindia I recharged the wrong number please help me to get it to right number

  • ravicharan15
    G Ravi Charan Kumar Reddy (@ravicharan15) reported

    @Airtel_Presence @airtelindia no resolution for the issue so far. The ticket opened has been marked as resolved and closed without the actual issue getting solved.

  • DrKeerthiKrish
    Keerthivasan (@DrKeerthiKrish) reported

    @TRBRajaa @airtelindia Sir, last yr they earned 38k Crores of INR... This year without proper infrastructure & support, their plan may be 50k Crores of INR... Poor fellows...

  • harishkumar_IND
    Harish Kumar Lekkala (PATEL) 🇮🇳 (@harishkumar_IND) reported

    @JioCare Very poor response from your team... In my village @reliancejio number is ready to PORT the @airtelindia .. bcz the 5G network signals is very good even the electricity off time. Where as Jio Network is very poor during the Electricity power off. No g Power maintenance in tower

  • Shravan14070230
    Shravan (@Shravan14070230) reported

    @airtelindia @FibreJio Your timer working so well...it's down again and got same standard message saying takes 5-6hrs to resolve..@airtelindia So??

  • mauryavijai
    Vijai Maurya (@mauryavijai) reported

    @Airtel_Presence @airtelindia Issue in Cast using Airtek wifi since longtime and customer service is not helping. Router was changes from ZTE to NOKIA for frequent internet disconenciton issue and that create this new problem and team is not helping at all.

  • Abhishe46691867
    Abhishek Kumar (@Abhishe46691867) reported

    @airtelindia why are you making fool in the name of 5G network? Earlier 3G or 4G network was run very well but today 5G is totally grab our money.

  • AnwitiSingh
    Anwiti_ (@AnwitiSingh) reported

    I LITERALLY CANNOT DO ANYTHING ONCE I LEAVE THIS WIFI AREA BECAUSE YOU IDIOTS CANNOT HELP ME AND I SWEAR IF ONE MORE CHATBOT IS GIVEN TO ME I WILL END IT. ABSOLUTELY ****** COMPANY. @airtelindia @Airtel_Presence

  • talk2ashishm
    ashish mishra (@talk2ashishm) reported

    @airtelindia. Worst,pathetic Ask Us in airtel app & ticket resolution process. Finally after 10th try with same flow of process ticket raised by so called AI Bot. Ntw issue tickets gets closed without cust confirmation and takes own time 2 resolve without cust chk...

  • drswetasinha4
    sweta sinha (@drswetasinha4) reported

    Despite being postpaid customer..my phone doesn't gets connected at once..always there is a network issue.. however other network like jio works fine in my home.. kindly rectify the issue @airtelindia