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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, Chhindwāra, Kolkata, Imphal, Bengaluru, Āsansol, Noida, Gurgaon, Delhi, Chennai, Chandigarh, Vadodara, New Delhi, Sahāranpur, and Guwahati.

CityProblem TypeReport Time
Pune Phone 4 hours ago
Chhindwāra Total Blackout 4 hours ago
Kolkata Internet 4 hours ago
Imphal Internet 7 hours ago
Chhindwāra Internet 7 hours ago
Bengaluru Phone 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • sudhanshu_ydv_
    Sudhanshu (@sudhanshu_ydv_) reported

    @Airtel_Presence @airtelindia I have been tweeting and DMing since yesterday, but your team is only providing scripted 'Check DM' responses. My call forwarding service has been blocked for 15 days on number 8051660002. ​Deepak B promised a callback in DM, but I am still waiting!

  • fuseviews
    fuseViews (@fuseviews) reported

    @airtelindia Your customer service is pathetic. It's so bad that even bsnl started looking better. Few days back, I lost my phone. 15 days & 7 sims later, I still don't have an active number. It's my 15 y/o no. and your backend staff is just useless. #airtel_sucks

  • TavinderT
    T K (@TavinderT) reported

    Another day and my Airtel broadband is STILL WORKING despite repeated disconnection requests. Why am I being forced to pay for a service I’ve asked to terminate multiple times? Stop billing, disconnect immediately, and share final bill + closure number. @airtelindia @Airtel_Presence #Airtel #CustomerServiceFail #trai

  • arunakarsharma
    Arunakar Sharma (@arunakarsharma) reported

    @airtelindia @Airtel_Presence DTH not working since 02 days multiple complaints & multiple calls to customer care but still no resolution, in call centre no senior manager available on floor to provide a satisfactory answer, pathetic customer service by Airtel, @airtelindia 👎👎

  • mubbu2012
    Mubarak Ali . M (@mubbu2012) reported

    @Airtel_Presence @airtelindia could someone call me back. I was promised a resolution and a callback by the customer care team by yesterday 6pm. Regarding complaint 4509545695. No resolution or callback yet

  • praveen_n23
    Praveen N (@praveen_n23) reported

    This is utter nonsense from @airtelindia @Airtel_Presence I have been asking to send technician for dth issue since 3days and u guys aren't even responding #airtel

  • RadheRadhe10698
    Radhe Radhe (@RadheRadhe10698) reported

    @airtelindia Worst co.pany airtelworst betwork

  • Pksoniren
    Pawan Soni (@Pksoniren) reported

    No incoming, outgoing calls, or SMS services working on my father's BSNL number. Daily network issues and zero support from customer care. Fed up with this pathetic service! Initiating port-in to @airtelindia now. BSNL is truly disappointing. #BSNL #Airtel #PortToAirtel 2/2

  • sumit_gujarati
    sumitdarji (@sumit_gujarati) reported

    @JioCare @reliancejio @airtelindia *since last 15 days* temporary service interruption in your area since 04-05-2026 12:17 PM, due to which services for your JioFiber Connection with We expect resolved by 04-05-2026 04:17 PM. apologise for the inconvenience caused

  • Dhanji010
    Dhananjay Singh (@Dhanji010) reported

    @airtelindia why not showing only talk time plans. Data nit required Adobe music ringtone **** not required. Shiw only talk time plans.

  • kamatanay
    Anay Narendra Kamat (@kamatanay) reported

    @Airtel_Presence @airtelindia My WiFi is down, and there's been no resolution to it as yet. App is also not registering my complaint.

  • NavY_alMaiti
    Nabarun Maiti (@NavY_alMaiti) reported

    @JioCare @airtelindia (1/2) People say "Customer is King", but these 3 years of internet service from @JioCare were like torture—humiliating and frustrating. I was treated as if they were doing me a favor by letting me use their service every time there was an issue.

  • ASHISHJUNGHARE
    ASHISH JUNGHARE (@ASHISHJUNGHARE) reported

    very bad service of airtelxtream wifi , since from last night my wifi is not working still not working and i cannot do my work . very bad service. @AirtelF37120 @airtelindia @Airtelxstream4

  • abid321123
    Mohammad Abid (@abid321123) reported

    @Airtel_Presence Nothing in my DM @airtelindia Resolve my issue.

  • Arpansac
    Arpan Garg (@Arpansac) reported

    @airtelindia @Airtel_Presence your customer care on 121 doesn't let me reach humans, your engineer doesn't arrive on time and tells me I have 20 more complaints, have a missed call and went away. Your DM says it was to be resolved 3 hours ago.

  • BineetMosahary
    Bineet Mosahary (@BineetMosahary) reported

    Hi @AirtelIndia, @Airtel_Presence after relocating my Xstream Fiber, the old router hasn’t been collected. Customer care couldn’t help. Please arrange pickup or confirm if I can dispose it. I don’t want disputes later after i have discarded it

  • iamrahulmalkani
    Rahul Malkani (@iamrahulmalkani) reported

    @Airtel_Presence @airtelindia I’ve called support 20+ times by now, raised multiple tickets as well. Every single time, ticket gets closed without resolution and I’m told to raise a new one again. Feels like starting from zero each time.

  • RadheRadhe10698
    Radhe Radhe (@RadheRadhe10698) reported

    @airtelindia Worst network

  • rishi_mehta16
    Rishi Mehta (@rishi_mehta16) reported

    And don’t even bother sending anyone at my home I am not letting anyone in. No need to fix it, my plan is ending in a few days anyways. @airtelindia @Airtel_Presence

  • iamkingshuk__18
    Kingshuk Goswami (@iamkingshuk__18) reported

    @Airtel_Presence "I am unable to reply because it is encrypted. Tell me another way and fix this quickly, otherwise, things will not end well."@airtelindia @Airtel_Presence

  • vinuthecurious
    vinay kurup (@vinuthecurious) reported

    @airtelindia please tell me which is the customer care number that I can call and speak to some on as I want to fix my airfiber

  • KumarRahul42881
    Rahul Kumar (@KumarRahul42881) reported

    @airtelindia I am trying to contact customer care to complain about wifi but I unable to connect. Requesting a callback

  • Dilangowda
    Dilan gowda (@Dilangowda) reported

    @ACTFibernet @ACTFibernet Its been 6 days still not got the internet yet! You mentioned 48 hrs. My work is entirely dependent on the internet. This is very pathetic service from ACT. Please refund my money and disconnect the service. I have decided to get @airtelindia service

  • iamrahulmalkani
    Rahul Malkani (@iamrahulmalkani) reported

    @Airtel_Presence @airtelindia Meanwhile billing hasn’t stopped. Auto pay has already charged me even though service hasn’t been active for 1.5 month. That’s honestly not acceptable.

  • imsushant312000
    Sushant Verma (@imsushant312000) reported

    5G shows on my Pixel 6a, but Airtel’s “unlimited 5G” isn’t working properly—slow or not usable at all. Not sure if the problem in Airtel or Google. In other brand 5g is working Please clarify & fix this issue ASAP. @Google @airtelindia #5G #Pixel6a @jagograhakjago

  • RIDER0257612711
    RIDER (@RIDER0257612711) reported

    @Airtel_Presence @airtelindia @airtelnews My Unlimited 5G is not working. Daily data (2GB/3GB) gets exhausted and internet stops. I have already tried all troubleshooting, calls and email but issue is still not resolved. Please escalate and re-provision Unlimited 5G urgently.

  • MasoomPatthan
    Masoom Patthan Khan (@MasoomPatthan) reported

    Dear @airtelindia, AirFiber down since yesterday morning. Multiple calls to customer care. Every time: “Wait 4 hours.” No resolution. No callback. No engineer assigned till today. Are Bihar customers not a priority? #Airtel #AirFiber

  • _illuminated_me
    TANVEER SHAIKH (@_illuminated_me) reported

    @AirtelIndia I have registered 17 complaints in the last 1 month, but still my internet is not working in Lucknow. Every time your team gives false assurance that it will be resolved in a few hours, but nothing has been fixed yet. This is extremely frustrating and unacceptable.

  • Arpansac
    Arpan Garg (@Arpansac) reported

    @airtelindia support, where are you, please help.

  • Manu4754
    Manu (@Manu4754) reported

    @airtelbank @airtelindia @Airtel_Presence still facing same issue please help me on this