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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bhubaneshwar, Thāne, Chandigarh, Chhindwāra, Bengaluru, Mumbai, Pune, Kolkata, Hyderabad, Guwahati, Delhi, Nellore, Sopur, Chennai, and Nashik.

CityProblem TypeReport Time
Bhubaneshwar Internet 29 minutes ago
Thāne Total Blackout 52 minutes ago
Chandigarh Wi-fi 4 hours ago
Chhindwāra Wi-fi 4 hours ago
Chhindwāra Internet 4 hours ago
Chhindwāra Total Blackout 6 hours ago
Full Outage Map

Community Discussion

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • habeebkhan2118
    MOHD HABEEB KHAN (@habeebkhan2118) reported

    @airtelindia @Airtel_Presence I paid for a WiFi connection 4 days back and still it has not been installed. Every time I ask the technician, he says that there are no devices in the stock. Why are you guys promoting when you can’t deliver the service on time and don’t have stock

  • capuneetlamba
    CA Puneet Lamba (@capuneetlamba) reported

    @cmchelsimehta Airtel is showing issues everywhere. Even the Airtel black plan users are complaining. What is this behaviour @airtelindia ?

  • hussainysn
    Najeeb (@hussainysn) reported

    @Airtel_Presence @airtelindia without any intimation hw my wifi plan has chngd...already called CC there don't knw hw it got upgraded...they told me will get a cal from billing dept...there is also same issue....I don't want any upgrade in my plan make it as what I hv opted

  • DibakarDas87
    ⤹★ ଦିବାକର ଦାସ୍ ★⤸ (@DibakarDas87) reported

    Dear @airtelindia I know my recharge validity will be expiring soon. Why a warning tone will be there before any call? Recently I travelled for 6 days where There is no Airtel network. Will Airtel compansate these validity? @TRAI This is harrasment.

  • Ganesh_Jangam
    Ganesh Jangam (@Ganesh_Jangam) reported

    @reliancejio please guide me for porting from @airtelindia because After multiple complete about Ping and network issue and calling quality low issue still there is no resolution only fake promises from @airtelindia from last month now I want to Port in jio please guide...

  • v4vimi
    Jerry King (@v4vimi) reported

    @Airtel_Presence @airtelindia Such a Pathetic Service in Broadband. I'm unable to upgrade or downgrade my broadband fiber plan for the last 4 months. I have contacted in facebook, X, email, customer care number, no use till now. Your company should never exit. Shame on you.

  • rishavsingh13
    Thakur rishav Singh (@rishavsingh13) reported

    @airtelindia you ppl have guon in service they have taken my money in name for service and not coming to give. I need my refund ASAP. I don't want your service.

  • Rajat__6
    Rajat (@Rajat__6) reported

    Solution?? @airtelindia @Airtel_Presence

  • gjan2890
    Gautam (@gjan2890) reported

    @Airtel_Presence @airtelindia @TRAI # network quality poor can't perform my work. # lenient service they don't bother about the complain, nothing happend till day. Pertain team respond and do the needful.

  • hoysalaspecom
    Hoysala M R (@hoysalaspecom) reported

    @airtelindia @Airtel_Presence HI, I GOT ILL FOR MY BUSINESS. INSTALLED RF ANTANA AND STILL NO ONE CALLED ME FOR GOING LIVE FROM 15 DAYS. STUCK IN MIDDLE. HELP ME SOMEONE CONNECT ME 9008035566. NO ONE KNOWS IN 121 CALL.

  • AshishJadhav__
    Ashish Jadhav (@AshishJadhav__) reported

    8 days without Airtel DTH service and still no resolution even after repeated complaints. Extremely disappointed with the poor customer support and lack of accountability from @Airtel_Presence. @airtelindia Customers are being ignored completely. Immediate intervention needed. #AirtelDTH #PoorService #ConsumerRights

  • UpaseSumit
    Sumit Upase (@UpaseSumit) reported

    @airtelindia now they are telling me to wait for 48 hrs, to see if the sim would be active as they have emailed someone. @DoT_India please have a look into this issues. They are barring the services without any intimation and asking me to wait for indefinitely.

  • themkakingdom
    Mohammad Kashif Ali (@themkakingdom) reported

    @airtelindia @Airtel_Presence Multiple complaints, emails, and tweets raised, yet network fluctuation and slow internet continue daily in my area. Now there is no proper response either. Stop closing complaints without permanent resolution. #Airtel #NetworkIssue #PoorService

  • minaxi_mantri
    minaxi mantri (@minaxi_mantri) reported

    @Airtel_Presence @airtelindia Looks like airtel people are getting iptv from US . Also when calling customer team they are saying request no updating in their Database. What is going on with Airtel .

  • nexa837444
    nexa (@nexa837444) reported

    @airtelindia I have airfiber already, I booked for iptv, yesterday I was told in call that I can pay via cash to the technician but the Airtel thanks app keeps asking for payment to continue. It’s really disappointing I am waiting for the technician from yesterday. Hope u help me

  • Keshireddymani
    Keshireddy Mani Krupanth Reddy (@Keshireddymani) reported

    @airtelindia Do you people even have any sense? I requested WiFi disconnection a year ago, but it’s still not removed. Your customer care keeps calling me 15 times daily even after telling you not to. Never seen such cheap tricks and poor service.

  • Amanyaachee
    Aman Kumar (@Amanyaachee) reported

    @airtelindia @reliancejio @airtelindia I urge everyone not use your pathetic service...your company has become an exploitative tool to loot customer by increasing tariffs without providing services..

  • muday_pradhan
    sakhtlaunda (@muday_pradhan) reported

    @Airtel_Presence Just close my open request for shifting so that i can raise ticket for disconnection. You pathetic folks neither serve the ticket nor close it. Letting customer stranded with no service. @JioCare @airtelindia

  • Mayukh5719
    Mayukh kumar (@Mayukh5719) reported

    @Airtel_Presence If the issue cannot be resolved without further delay, then initiate the termination/disconnection process for my broadband connection 0780516432818_wifi & refund my balance amount. @Airtel_Presence @airtelindia

  • Vinoji19
    Vino ji (@Vinoji19) reported

    @i_sreenivas @airtelindia I'm also getting these kinds of SMS from airtel but I never care about that. Because in india there are no strict data safety policies by government!.

  • Raidhan0
    Ashish Raidhan (@Raidhan0) reported

    @airtelindia once again my patience has been tested. Request ID: 10928933050 is still unresolved. Neither customer care gave proper response nor airtel try to fix such issues ASAP. Very disappointing.

  • Sharma_Rahul5
    Rahul Sharma (@Sharma_Rahul5) reported

    @airtelindia I think it's now time to switch to different carriers like @JioCare @excitel_rocks and many more not to airtel anymore. Faced many problem during installation and after installation my IPTV was installed after 10-15 days but still paid to that time because of your ******* store.

  • iam_anky
    Ankit (@iam_anky) reported

    Hello @airtelindia what is this new problem, why I am unable to receive bank OTP message on my phone will travelling abroad?

  • BhukerMahak
    Mahak Bhuker (@BhukerMahak) reported

    @airtelindia I have already shared all details via DM regarding my incorrect Wi-Fi bill, but there has been no response or resolution yet. I have also contacted customer care earlier without any solution. Kindly resolve this issue urgently.

  • Ravisri1990
    Ravi srivastava (@Ravisri1990) reported

    frustrating is that despite my WiFi being completely disconnected since April 1st, I was still forced to pay the bill. This is absolutely unacceptable and clearly reflects the pathetic level of Airtel’s customer service and commitment towards its user.@airtelindia @reliancejio

  • ashishgagan
    ashish gagan (@ashishgagan) reported

    @airtelnews @airtelindia I have moved from Gurgaon to Pune & accordingly raised a request to shift my wifi connection to Pune on 1st May (request id 10926299883). I have no resolution till today even after 7 days! Glaring example of pathetic customer service. I have raised other requests fir poor network connectivity without any resolution ( request id 31-1000013507129 & 311000013413514). Being a airtel black customer, I expected much better, probably I am wrong by putting all my eggs in one basket or I should port to another service provider. I raised a request for a new connection & immediately was c9ntacted by airtel team but as an existing customer no one is ready to provide a resolution. Looks like it's time to move to a service provider who takes better care of their customers (hopefully ).

  • SaffronShivam
    Vidyarthi Shivam (@SaffronShivam) reported

    First screenshot form Airtel Xtream App. Second from website. I have claimed free offer now wanted to cancel, so app saying that visit website for plan cancellation and website said visit app for the same ये तुम लोग का क्या लूप है कस्टमर से जबरन उगाही करने का @airtelindia @Airtel_Presence

  • muksa61
    Nilesh kumar Ⓜ (@muksa61) reported

    @Airtel_Presence @airtelindia Still no network in my village for the last 2 months Ticket ID: C4GSP3CHD20260425066480 has been delayed multiple times. Now you've given a new date 11th May This is unacceptable service Please resolve this immediately #AirtelDown #AirtelNetworkIssue

  • Rishavchhajer
    rishabh chhajer (@Rishavchhajer) reported

    @airtelindia @Airtel_Presence Airtel doesn't care. You customer support is getting worse day by day.. i have trying from past 15 days to use iptv, i have raise a request, paid and even an agent has been assigned.. but no one called or came to install the IPTV, agent number is switched off from past 3 days.. every time i call customer support they say your query would be resolved, or you will receive a call.. what is the point of airtel black ?

  • vish3101
    Vishal Saini (@vish3101) reported

    @airtelindia @Airtel_Presence @airtelnews 3rd time in 3 weeks since installation that I have a wifi issue. Customer service can't help, your on ground people can't help, routers changed, boxes changed, no one coming for help