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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Delhi, Rohtak, Chhindwāra, Kolkata, Pune, Salem, Guwahati, Bengaluru, Indore, Jalandhar, Bhopal, Chennai, Mumbai, Ranchi, and Meerut.

CityProblem TypeReport Time
Delhi Internet 6 hours ago
Rohtak Wi-fi 7 hours ago
Chhindwāra Internet 7 hours ago
Kolkata Internet 8 hours ago
Pune Internet 9 hours ago
Salem Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • guna__s_
    Gunasekaran (@guna__s_) reported

    Seems like airtel customer care can close the request without giving solution. I have been using airtel post paid for sometime now I'm having some issue with billing so I raised concern now it's been closed without consulting with me @airtelindia

  • SrinivasShukla
    srinivas shukla (@SrinivasShukla) reported

    Without checking with me whether the issue is resolved or not the complaint is closed.great @airtelindia

  • NameisNaveeen
    naveen (@NameisNaveeen) reported

    @airtelindia Now that they have installed only Wifi router and not installed settop box. We have to wait and suffer for few more days. Never expected this kind of sevice from you @airtelindia

  • SurajSh98662497
    Suraj Shukla (@SurajSh98662497) reported

    It’s been more than 5 days Airtel WiFi not working no one at customer service number is able to help , recharging data top up on my mobile that also not working it’s getting extremely frustrating with @airtelindia #airtel

  • dhilipramesh4
    Dhilip (@dhilipramesh4) reported

    Disgusted with @airtelindia! Ticket 11037879005 (Aug 14) unresolved. CC Manager Sandeep Kumar gave lame voltage excuses, refused service, & threatened me on refund/cancellation. Zero customer respect. Fix my broadband ASAP & take action against Sandeep! #AirtelIndia #AirtelDown

  • Siddharth_Kirti
    Siddharth Ranjan (@Siddharth_Kirti) reported

    @Airtel_Presence Update- As i said, you once again closed my service request without any real resolution. I have given my dissatisfaction code to reopen the service request but think of that you once again arbitrarily closed my request is absolutely unacceptable. @airtelindia @DoT_India

  • mvs_ramesh
    Ramme (@mvs_ramesh) reported

    If you are planning for a @Airtel_Presence @airtelindia broadband, consider terminating it's contract is impossible which would also mean they will never take back their device and refund deposit. Has anyone taken them to court??

  • sakhtlaunda7
    Nikhil Bhardwaj (@sakhtlaunda7) reported

    @airtelindia you have the most terrible customer service. The guy, Abhishek, told that we have apparently consumed 3000GB in a month with no data usage report or monthly report that he can share or/is available on the website/App And our monthly average before this was 400GB

  • SanjayDhawan92
    Sanjay Dhawan (@SanjayDhawan92) reported

    No internet working on my area. What ******** bc. Sirf recharge mahange karlo bsdk service jhant barabar nhi hai. @airtelindia @Airtel_Presence

  • omkarshiravle
    Omkar (@omkarshiravle) reported

    @airtelindia @AdobeExpress @airtelindia My Wi-Fi keeps disconnecting. Support fixes it temporarily, but the same issue returns after a few hours. Please fix the root cause, not just run another diagnostic. If you can’t resolve it, let me know so I can switch providers. #BheedMeinBhiSpeed 🙄

  • PratikModha2
    Pratik Modha (@PratikModha2) reported

    @airtelindia internet connectivity remains poor, and complaints somehow get closed without fixing the problem. So here’s my honest advice to everyone: Use any SIM card you want, but please think twice before choosing Airtel.

  • NehaDehraDoon
    Neha Gupta (@NehaDehraDoon) reported

    @airtelindia Three months of being tired of the same issue! We have been paying our bills regularly, yet there is still NO Wi-Fi/connection at our home in Avas Vikas, Rishikesh. Repeated complaints have gone nowhere, and even the Airtel office staff has been of no help.

  • mrajanraj
    राजन मिश्रा | Rajan Mishra (@mrajanraj) reported

    @airtelindia @Airtel_Presence @airtelnews Your customer care don't solve issue and close the tickets. Very disappointing. Kindly resolve this issue, it's totally unacceptable as you're charging significantly higher than prepaid and providing worse than prepaid. #Airtel_Postpaid_Scam #Airtel

  • RaazTweetz
    Raaz🍉 (@RaazTweetz) reported

    @Ajaykumaarji @airtelindia They should work on quality immediately. It's very poor

  • Ashwani84894279
    Ashwani S (@Ashwani84894279) reported

    @airtelindia @DoT_India I am extremely disappointed with Airtel Digital TV customer service in Mumbai.For more than 15 days, it is repeatedly requested for support through the Airtel App – Chat/“Ask Me” section, but no technician has visited and the issue is still unresolved.

  • rakeshsharma020
    Rakesh Sharma (@rakeshsharma020) reported

    @airtelindia It's really pathetic support from Airtel in 4 months they are even not bothering how much customer is suffering in these follow up sent email and many calls but not a single person look in detail to help on this please look into this matter

  • NehaDehraDoon
    Neha Gupta (@NehaDehraDoon) reported

    @airtelindia How long are customers expected to keep paying for a service they cannot use? Please resolve this immediately and provide a permanent solution. #Airtel #AirtelIndia #CustomerService 013532454123

  • Ashwani84894279
    Ashwani S (@Ashwani84894279) reported

    @airtelindia @DoT_India @DoT_India Kindly take note of this issue and intervene. A customer should not have to wait for 15+ days for Airtel Digital TV service without even receiving a complaint number.

  • Nirbhayhg2xl
    Nirbhay (@Nirbhayhg2xl) reported

    @airtelindia @Airtel_Presence @airtelnews Airtel WiFi connection not able to provide internet after billing again and again we are stuck please help my area is in MDC sector 4 Panchkula

  • RJaybhaye98679
    Dummygod (@RJaybhaye98679) reported

    @Ajaykumaarji @airtelindia People don’t even need high-speed internet. If BSNL could provide 500-600 kbps speed, people would immediately shift to BSNL. But currently, BSNL is in "no service" mode.

  • BandaruShekhar
    Shekhar Bandaru (@BandaruShekhar) reported

    @Ajaykumaarji @airtelindia You'll be surprised to know that the lazy Babus have started responding and acting too. I have BSNL broadband since 4 years, moved 2 states in between. No complaints in service except the closure/transfer process. Seen AE's respond immediately in both states.

  • vishal_7077
    vishal (@vishal_7077) reported

    Hey @airtelindia @Airtel_Presence I switched from prepaid to postpaid plan. 699+gst I am unable to add family member number ,i went to airtel store and they took otp but he was supposed to visit home for kyc but not responding now How pathetic service you have .

  • omkarshiravle
    Omkar (@omkarshiravle) reported

    @airtelnews @airtelindia My Wi-Fi keeps disconnecting. Support fixes it temporarily, but the same issue returns after a few hours. Please fix the root cause, not just run another diagnostic. If you can’t resolve it, let me know so I can switch providers. #BheedMeinBhiSpeed 🙄

  • aTuL_1301
    Atul (@aTuL_1301) reported

    @airtelindia @Airtel_Presence Issue not resolved its been more than 2 days and Multiple commitments. Please disconnect it

  • SudipGh63016449
    Mr. X (@SudipGh63016449) reported

    @airtelindia Scammers provide 2gb data even in 5g in the name of unlimited. Now they would ask for contact no in DM, which is already 3 days ago. Sh*t service in the name of unlimited 5g.

  • Arshadlegend
    Arshad (@Arshadlegend) reported

    @airtelindia Worst service experience, Airtel. It has been 3 days, and my Wi-Fi relocation issue is still not resolved. My relocation request No. 13907154288 for Airtel Wi-Fi 08027065950_wifi is showing as pending due to an “incomplete address.”

  • MWatyn92304
    Maxus Watyn (@MWatyn92304) reported

    तुम्हाला काही लाज लज्जा शरम? @airtelindia @Airtel_Presence it's been 7 days my wifi connection is not working. Calling you continuously but no response

  • ShivamSifar
    Shivam Shukla (@ShivamSifar) reported

    Dear @airtelindia, your network has never been great, but your service is somehow even worse. I paid for a Wi-Fi installation, got a confirmed time slot, and waited the entire day—yet nobody showed up. This is the third time this has happened to me. @Airtel_Presence

  • __AyushDutt
    Ayush Dutt (@__AyushDutt) reported

    ANOTHER OUTAGE AGAIN TODAY. Zero network on my @Airtel_Presence @airtelindia Wi-Fi. That is now FIVE major blackouts in barely a month (July 14, Aug 5, Aug 8, Aug 11, Aug 15). Pay full price for endless work disruption and broken fixes. SHAME ON YOU AIRTEL!

  • peachysachdeva
    vikas sachdeva (@peachysachdeva) reported

    @airtelindia such a lousy company my phone no 8447054537 we are having five connection and Wi-Fi The mobile data have no signal wifi down four days what a pity total failure the company is collapsed no meaning of honouring promise And give me reason why mobile data is not workin