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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 53% Internet (53%)
  • 22% Wi-fi (22%)
  • 11% Total Blackout (11%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bengaluru, Delhi, Kolkata, Chhindwāra, Chennai, Guwahati, Raipur, Roorkee, Indore, Pune, Mumbai, Dehra Dūn, Patna, Kanpur, and Chandigarh.

CityProblem TypeReport Time
Bengaluru Internet 2 hours ago
Delhi Wi-fi 2 hours ago
Kolkata Internet 4 hours ago
Chhindwāra Internet 5 hours ago
Chennai Phone 5 hours ago
Guwahati Internet 9 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • pallavi_dutta1
    Pallavi Dutta (@pallavi_dutta1) reported

    @airtelindia asked for your Wifi connection. Paid a deposit of 1500. Installation POC didn't show up for a week. Cancelled the order but your team keeps delaying the refund. They keep asking me to wait for a call to refund my money? What is this customer experience? HORRIBLE!

  • Harshhagarwal
    Harsh Agarwal (@Harshhagarwal) reported

    @airtelindia Never take airtel as your broadband partner, kindly prefer jio as when you buy a 6month plan of airtel. Half of the time, internet is not working and after 10 days daily follows if it starts then after 2 days it again stops. Worst customer service #airtel #broadband

  • prashant_harith
    Prashant Harith (@prashant_harith) reported

    @airtelindia @OfficialDMRC Airtel Customer care people saying that 800 balance has been put on hold for security deposit. Is it the rule DMRC. Please don't turn blind eye on your card partner

  • abby9493
    Abhi (@abby9493) reported

    No network on my @airtelindia sim since last 4 days. Went to store, was told it’ll take 12 days since it’s a different circle, stupidity at its peak. @airtelindia

  • dealsandloots
    Akarsh (@dealsandloots) reported

    @airtelindia whats your customer care email id ?? Why you are charging extra amount in the name of taxes ?? I didnt subscribe or opt for additional channels But im getting text msgs as channel got activated Why u r activating new channels without my consent ???

  • Bharat_To_India
    Leo (@Bharat_To_India) reported

    @airtelindia @Airtel_Presence In Lucknow city your Wi-Fi is normally down for at least a week every month, please stop troubling the customers, or we would stop paying the bills with ample proof of job availability of services

  • gauravkumarw44
    Gaurav Kumar (@gauravkumarw44) reported

    @airtelindia @Airtel_Presence 12+ days and my Wi-Fi issue is still unresolved. Absolutely the worst service experience! Every time I contact customer care, I’m told to “wait 1 day” or “wait 2 days,” with no actual resolution. #pathetic #harrasment

  • PunwaniDeepak
    Sunny Deepak Punwani (@PunwaniDeepak) reported

    @airtelindia Not getting any signal.

  • CAHimanshushah
    HIEMANSU SAH (@CAHimanshushah) reported

    @airtelindia is there any real person with whom i can speak??? There is only stupid and nonsense auto call system in your customer care number. Which keep speaking even though you press selected options. Ridiculous @Airtel_Presence

  • CreativeBloke
    Vishal Rastogi (@CreativeBloke) reported

    Pathetic service from @airtelindia continues. Constant broadband failures, zero reliability, and now a complete outage since 1st Sept with absolutely no update. If you’re facing the same mess, speak up. #airteloutage @Airtel_Presence

  • thanish1991
    nameless (@thanish1991) reported

    @raghav_chadha why don't you take this in the parliament. These @airtelindia guys are looting customer's money even though I have a legitimate time period until expiry

  • amol_bobade
    Amol Bobade (@amol_bobade) reported

    @Airtel_Presence Airtel network has been down in our area, MIDC Paithan-431148, for almost 8 hrs now. No calls, no internet. This is causing serious inconvenience to residents. @airtelindia, please look into the issue and restore the service urgently. #Airtel #AirtelDown #Paithan

  • NaikBarmavath
    Barmavath Ganesh Naik (@NaikBarmavath) reported

    "Hey @Airtel_Presence @airtelindia, I sent a DM a week ago regarding an emergency SIM issue as requested by your team, but I’ve been met with total radio silence. My mobile services have been completely cut off due to an agent's data entry error, leaving me stranded. Please check

  • BhartiJain326
    Bharti Jain (@BhartiJain326) reported

    @airtelindia @Airtel_Presence My SIM is detected by the phone and shows Airtel, but it is showing Emergency calls only and cannot register on the network. I tested the SIM in both slots, and another Airtel SIM works normally in the same phone. Please check and help.

  • AP1501
    Aks (@AP1501) reported

    @airtelindia worst network ever.

  • ananil111
    Anil (@ananil111) reported

    @Airtel_Presence Still no refund or validity credit given to me... Really very pathetic customer support service from @airtelindia

  • JeetuKushwaha
    Jeetu Kushwaha (@JeetuKushwaha) reported

    @airtelindia I want to reclaim this airtel number 7830332184 please help me

  • softsaravanacse
    Saravanakumar (@softsaravanacse) reported

    @Airtel_Presence @airtelindia Please resolve my issue. I’ve already shared all the details via DM. Despite contacting customer care 4+ times and waiting over a week, the issue remains unresolved. Please look into this urgently, or I’ll be forced to port out all my connections.

  • Aruthamizh
    Arunvision (@Aruthamizh) reported

    @airtelindia no signal for the past 1hr.? . tweeting frm other network ?

  • SantoshSRKian
    SantoshSRKian (FAN) (@SantoshSRKian) reported

    Okay, I’ll provide all the information, but first I’m waiting to see what @airtelindia is actually doing for its customers. Customers deserve answers, proper support, and accountability—not just automated replies. Let’s see how @airtelindia handles this.

  • SharmaShivkm
    Shivkumar Sharma (@SharmaShivkm) reported

    @airtelindia This is my last attempt by this complaint at this platform. If I will not get any support from you I have no other option to switch any other network @airtelindia @airtelnews

  • shreeramsena251
    saipolo (@shreeramsena251) reported

    @airtelindia @TRAI @lahotiak sir i used airtel prepaid sim and always recharge 5g unlimited now 4 days to ago network showing 4g and we do switch off , flight mode , network setting, mobile updates but now no solution and i call to costumer care she told sorry and port to other

  • AshharFahad
    KANEKI (@AshharFahad) reported

    @airtelindia Your broadband is unreliable—Wi-Fi keeps dropping and now the router won’t even turn on. I’m repeatedly told to “wait,” while the technician says, “I wasn’t assigned this, I’ll help tomorrow.” My work is piling up. Stop the excuses. Escalate and FIX this NOW. #Airtel

  • MalhotraRa41944
    Rashmi Malhotra (@MalhotraRa41944) reported

    I’ve been following up with #airtel for 4 days as there’s no broadband at my business place . @airtelindia @Airtel_Presence is neglecting complaints, giving false promises & impacting my business #patheticairtelservices. Complaint # 13922051311, 13922051346 @jagograhakjago

  • officialwritter
    Gaurav Singh (@officialwritter) reported

    @airtelindia Porting to Airtel Postpaid was the biggest mistake i have done. Apprx 2000 rs bill has been paid and yet issue is not solved. Just try again and wait 4hrs or 8 hrs is the statement @TRAI

  • Bhakto_Ka_Abba
    Berozgar Janta Party(B.J.P.) (@Bhakto_Ka_Abba) reported

    Dear @airtelindia where is my network from last 1 week 8318166565

  • BhartiJain326
    Bharti Jain (@BhartiJain326) reported

    Hi @airtelindia ,My sim has suddenly lost all networks .It's been 6 hours since I am facing the issue.please help

  • ChalapathiNeti
    Chalapathi Rao (@ChalapathiNeti) reported

    @airtelindia The technician came! After rigorous followup.He billed me rs.3150 for amplifier charges citing weak cable,never an issue in the last few years.Every flat in my complex has an amplifier or is it a compensation scheme for your service provider?Is it under warranty?

  • msk006565
    MahanteshBK (@msk006565) reported

    @airtelindia I need some quick resolution and I can’t afford this messier service.

  • harshalbaser
    Harshal Baser (@harshalbaser) reported

    @airtelindia SINCE LAST 6YEARS Airtel is unable to activate Landline service wheras all other services such as Fiber optic, broadband, xtream tv, cctv, etc.. are available... very disappointedand no on reploes when it will get started... its written in plan still they r not activ