Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (11%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Pune, Bhubaneshwar, Chandigarh, Chhindwāra, Mumbai, Jaunpur, New Delhi, Hyderabad, Ujjain, Shillong, Kurukshetra, Lucknow, Bengaluru, Kolkata, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Wi-fi | 2 hours ago |
|
Pune
|
Internet | 4 hours ago |
|
Bhubaneshwar
|
Internet | 7 hours ago |
|
Chandigarh
|
Internet | 8 hours ago |
|
Chhindwāra
|
Wi-fi | 8 hours ago |
|
Mumbai
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Saffron Chargers (@SaffronChargers) reportedI shifted to a new house and requested Airtel to relocate my WiFi connection. Instead, Airtel is telling me to remove the router myself and bring it to them - even though it is installed at a considerable height. I’m currently out of the city and only my mother is at home. I’m not a technician. How am I supposed to safely remove it? And when I asked Airtel to send their team, their response was: “We won’t do it. You can cancel the connection.” Here’s the shocking part: when I got the connection, Airtel told me that shifting the connection would be THEIR responsibility. Promise the service while taking the customer, then refuse to provide it when the customer actually needs it. This is what Airtel customer service has come down to. @airtelindia - is this your idea of customer service?
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adad (@Arvind9349) reportedHi, your service request 11039435252 has been assigned to engineer Charpot Harshdkumar (08047613175). He will contact you on 02-Sep-2026 between 05:30 PM - 06:30 PM. To track your request or reschedule appointment as per @airtelindia
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AMLAN PRIYABRATA BARIK (@AmlanPriyabrata) reported@airtelindia @Airtel_Presence, 3 complaints.0resolution.💀 SR:C5AGD3EST20260821374378 C5AGD3EST20260808259524 C5AGD3EST20260828363655 2026 re bi indoor re network nahi,internet crawling speed re chaluchhi. Paying for 5G, getting frustration. Fix this. @TRAI#AirtelDown
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సుरेsh (@SureshJ00046793) reported@airtelindia @airtelindia this frustrating and bad experience with Airtel, I’ve been facing an Airtel Wi-Fi issue for the past 3 days. Despite contacting customer care multiple times, I have not received any proper response or resolution, and no technician has contacted me.
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Mohit Navandar (@CseMohit) reported@airtelindia @AdobeExpress @airtelindia WiFi is not working. Not able to create a service request from Airtel app, it says failed to create a service request. Called your customer care number, it says can't connect to customer support team, try again 02035098590 wifi I'm reachable at 8669068878.
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Prashant Harith (@prashant_harith) reported@airtelindia @OfficialDMRC Airtel Customer care people saying that 800 balance has been put on hold for security deposit. Is it the rule DMRC. Please don't turn blind eye on your card partner
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Saravanakumar (@softsaravanacse) reported@Airtel_Presence @airtelindia Please resolve my issue. I’ve already shared all the details via DM. Despite contacting customer care 4+ times and waiting over a week, the issue remains unresolved. Please look into this urgently, or I’ll be forced to port out all my connections.
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Berozgar Janta Party(B.J.P.) (@Bhakto_Ka_Abba) reported@airtelindia why no network from last 3 days ? Number is 8318166565 recharged for 199 just now still no signal should I switched to other network ?
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Rashmi Malhotra (@MalhotraRa41944) reportedI’ve been following up with #airtel for 4 days as there’s no broadband at my business place . @airtelindia @Airtel_Presence is neglecting complaints, giving false promises & impacting my business #patheticairtelservices. Complaint # 13922051311, 13922051346 @jagograhakjago
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Satyam Mahawane (@satyam_mahawane) reported@airtelindia Complaint 658506698 lodged on 31 Aug for Airtel Xstream IPTV issue. For 2 days, I’ve been assured an engineer will visit, but no one has arrived. 📍 Khaniadhana, Shivpuri, MP Please resolve this urgently. The delay is causing inconvenience.
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Chaudhary (@singhrahul1008) reported@airtelindia why you are guys sending me the bills in every month when u have not shifted my connection till the time . How can you do this,,? Are you guys out of your mind..call me now want to discuss your ****@OrganicConsumer @jagograhakjago
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RGR (@RahulGovindRao) reportedThis is extremely disappointing, especially considering the service quality Airtel is providing. Airtel needs to seriously improve its infrastructure and ensure uninterrupted internet connectivity during power outages. #Airtel @airtelindia @Airtel_Presence @airtelnews
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ASHOK (@kashok1988) reportedWhat purpose for recharge 2GB data + unlimited 5G . Now 5G not working for last one month. I want reimbursement amount. If you are chested customers. @ConsumerRightX @airtelindia
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సుरेsh (@SureshJ00046793) reported@airtelindia This is extremely frustrating as I’m unable to use the service properly. Please look into this urgently and arrange a technician visit to resolve the issue. Complaint/service request number -11039463468, Airtel Black account: 10101029766423, provide an update on the resolution.
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ᴮᴱsg⁷💜🧈🏖️ (@Trivia_Is_MyJam) reported@airtelindia your customer service is the worst! I had applied for a duplicate sim as my current sim has suddenly stopped working and the local airtel office says I need to apply for it from the region/state where the sim belongs. When searched on internet, I found no such rule.
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Victory₹ (@mayapakeer) reported@airtelindia is ur 5g a real 5g ? or is it 2g wrapped with 5g label.. y bcoz, using 5g here to view videos, scrolling pages is good, but playing video content ur network is not helping are u truly 5g @TRAI any help from u here on above.
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Akshay Sharma (@livelovenchill) reported@airtelindia Absolutely unacceptable service! My Airtel DTH has been not working for an unreasonably long time. Instead of actually resolving the issue, the responsible person kept updating/extending the SLA repeatedly. Now, no one is even picking up the calls.
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Vishwa Talati (@vishwatalati07) reported@airtelindia Brilliant service. Raising a request (31-1000016065784) today results in a resolution date two weeks out on 17/09/2026. Are you dispatching carrier pigeons to fix the tower, or should I just migrate to the Stone Age now?
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ro 🍉 (@cricketnoises8) reported@airtelindia I've been reporting issues with internet getting disconnected for the past month. There's been no follow up, no resolution, no technician who came to check it out. Everytime I call customer care they say it'll be resolved in a day and absolutely nothing is done.
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Gaurav Kumar (@gauravkumarw44) reported@airtelindia @Airtel_Presence 12+ days and my Wi-Fi issue is still unresolved. Absolutely the worst service experience! Every time I contact customer care, I’m told to “wait 1 day” or “wait 2 days,” with no actual resolution. #pathetic #harrasment
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Vishnu Vijay (@vishnuv94) reported@airtelindia @airtel_presence Still awaiting a response after 3 hours. I have no working channel to raise this complaint. Please address this urgently as it is affecting our work.
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Debarpita Banerjee (@dnbkindian) reported@airtelindia @Airtel_Presence Hey Airtel, Air Fiber WiFi connectivity issue since morning, router sometimes comes online for two three mins, then turn orange yellow, and since last 1 hr it is completely red. I work from home and it is critical for me. Location PIN - 713212
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Aditya 🇮🇳 (@Bieng_Aditya) reportedHey @Airtel_Presence @airtelindia 5G is available in my area, but the signal is extremely weak and inconsistent. It was very good till 5 days ago. I have complaint so many time at your customer care number but there is no resolution provide till now.
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Keshav (@Keshav_2308) reported@Airtel_Presence @airtelindia @Airtel_Presence It's been more than one hour, still the issue has not been resolved!
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C B Sharath (@sharath_cb) reported@airtelindia @Airtel_Presence @airtelnews It’s been 4 days since my last complaint. Why is it still pending?
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Venkatesh Kumar (@patratu195) reported@airtelindia I had subscribed to Airtel Black,which I later cancelled and retained only the WiFi service.Despite that, my monthly bill was never reduced and I continued to pay Rs. 706 every month.This month the bill is Rs. 463, but previously it was Rs. 706,why this difference?
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మనోజ్ (@bosssraaalucha) reported@airtelindia @airtelindia I need urgent help with a duplicate Airtel Black payment. I paid ₹724.82 on 1 Sep at 4:45 PM via debit card, and ₹824.82 was again deducted automatically on 2 Sep at 8:16 AM via UPI AutoPay.
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Harṣavardhana Miśrā (@mishr_v1) reported@SaffronChargers @airtelindia has this habit, your post actually reminded me of the refund they r supposed to give to me. I forgot to ask , but I will try now. Cancel k baad security deposit bhi nhi denge.
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Shivkumar Sharma (@SharmaShivkm) reported@airtelindia This is my last attempt by this complaint at this platform. If I will not get any support from you I have no other option to switch any other network @airtelindia @airtelnews
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MahanteshBK (@msk006565) reported@airtelindia I need some quick resolution and I can’t afford this messier service.