Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 4: Problems at Airtel India
Airtel India is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (57%)
- Wi-fi (22%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Mumbai, Coimbatore, Delhi, Bengaluru, Ahmedabad, Gurgaon, Pune, Dehra Dūn, Hyderabad, Thāne, Dombivli, Jaipur, Rohtak, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 26 minutes ago |
|
Mumbai
|
Wi-fi | 28 minutes ago |
|
Coimbatore
|
Wi-fi | 1 hour ago |
|
Delhi
|
Internet | 2 hours ago |
|
Bengaluru
|
Total Blackout | 8 hours ago |
|
Chhindwāra
|
Phone | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Conscious Conversations (@ConsciousC03) reportedDear @Airtel_Presence, @airtelindia My broadband has been down since 3 July. I raised a complaint at 8:41 AM that day, but no service engineer has contacted me despite multiple follow-ups and an escalation. I was assured someone would call by end of day (7 PM). No one did. The next day, I was again asked to wait. When I requested a billing waiver for the outage, I was told to call back after the bill is generated to request it. It’s disappointing that customers have to repeatedly chase support for both service restoration and billing corrections. In an age where so much is automated, why should customers spend their time making multiple calls for an issue that wasn’t caused by them? Can someone please take ownership, have this issue resolved urgently, and ensure the billing adjustment is processed without requiring further follow-ups? Please ping me here for my account details
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Deepak K. Acharya 🌊 (@D_A_IND) reported@Airtel_Presence @airtelindia Wrost service provider and not getting resolution from last 1 month.
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Kritika Sakhuja (@KritikaSakhuja) reportedDear @airtelindia, This has been one of the worst customer service experiences I’ve had. I booked an Airtel WiFi shifting request for 3rd July. An engineer called in the morning asking for my location, which I shared at 10:41 AM. After that, he went completely silent.
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Ankush Mathur (@Ankushmathur96) reported@Airtel_Presence @Airtel_Presence @airtelindia please share timeline to get this solve?? Your agents behaviour is not at all acceptable, kindly give me a call I have to discuss on this. Or I have to raise a complaint in consumer forum.
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Hitesh Sharma (@Hitesh_sharma60) reported@hvgoenka @airtelindia jokes with customer in india and claims to be world class actually it was spelling mistake it has to be third class . It says for complaint # 311000014658198 , it will be repaired by 15th July , Airtel to BSNL ka baap nikla
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iamgarimaabrol (@iamgarimaabrol) reportedIf the error was made by the Airtel Store, why has the customer been paying extra for 3 months? Can someone from Airtel please take ownership? @airtelindia @Airtel_Presence
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AKHIL PANDEY (@AkhilPandey_) reported@airtelindia @Airtel_Presence I'm in the same geolocation, my phone screen is showing a 5G connection and I have done an unlimited 5G recharge, then how can my data get over ? This time I swear I will file a complaint to the National Consumer Helpline. I want my data back 🙏
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Valan Sammanasu (@msvvalan) reported@Airtel_Presence Hi @airtelindia @Airtel_Presence Not even any update let alone any solution even after one and a half months of flagging it here?
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Pankaj Khedkar (@PankajKhedkar9) reported@airtelindia My experience with airtel is far from satisfactory, every month i pay the bill and what i get in return is half of the service. In a month more than 15 days wifi is not working, this time also wifi not working since past 5 days
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अजय सनातनी जय श्री राम (@ajayvats117) reportedleaving Airtel DTH after 12 year due to a technical issue on their end. Some channels are working while others have stopped. I spoke with customer care Who talking with me towards customer care. His/her way of talking was good but I am not satisfy to their reply @airtelindia
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II LUC1FER II (@abhiipal214) reported@IndianTechGuide @jagograhakjago whom they getting permission to raise the tarrifs, a resolution for 2 month query has not been solved and their executive saying @airtelindia is not liable for that the executive are keep making fool you charging extra payments too.
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uppiliappan (@uppiliappan8) reported@airtelindia. It has more than 4 months i am struggling to make or receive calls . Issue unresolved. Whether you are getting salary or you are doing social service. reference number is C2GSP3CHN20260627864976. 31-6891952583757. 31-1000014589046
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iamgarimaabrol (@iamgarimaabrol) reportedThree months, multiple complaints, store visits and calls later—still no resolution. Why should a customer pay for Airtel's mistake? @airtelindia @Airtel_Presence
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Priyanshu Yadav (@priyanshuuyadav) reportedDear @airtelindia @airtelnews, my Airtel Broadband internet is extremely slow and often not working. Please look into this issue urgently. My DSL ID: 0574412877099_dsl. Kindly resolve this as soon as possible.
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a (@pratan2345679) reportedIt's been over a week since I requested @airtelindia to shift my office Wi-Fi to a new location. Despite multiple follow-ups, there's been no resolution. Your team even had the wrong address, despite visiting just a month ago for service. Please resolve this ASAP.
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Srishti Shreya (@DrSrishtiShreya) reported@Airtel_Presence It’s been more than 30 hours without Internet now. I have DMed you. Please resolve the problem asap. @airtelindia @Airtel_Presence
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alekh. (@coldhoesummer) reported@airtelindia not only did my Wi-Fi stopped working again, the service appointment for today got rescheduled to tomorrow. How do you expect one to work when I can’t trust y’all with my Internet
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Sumit Sonkar (@sumitsonkar786) reportedDear #Airtel team I am your Airtel black customer with account no - 10101016684852 , my wifi is not working since yesterday and I have been chasing customer care and technician but not getting proper solution. Kindly resolved my issues as technician is not responding @airtelindia
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Vinay Verma (@vinay8493) reportedI am hearing your nonsense since last 10 days, its untolerable now so better take your device and terminate my connection, there are a lot more providers which can give far better service than airtel. @Airtel_Presence @airtelindia #shitserviceairtel #airtelworstprovider
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rupali (@runarupali) reported@airtelindia @Airtel_Presence Final escalation. Complaints 11033805454 & 11034102832 still unresolved. No technician, no callback, no action only repeated 24-hour promises and automated replies. Pathetic service. Considering disconnection and switching providers. #AirtelXstream
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Kanagaraj (@Im_Kanagaraj) reportedVery disappointed with the service. My Airtel Xstream Fiber installation request has been pending since 26 June with no technician visit or update. I rely on the internet for work. Kindly escalate and resolve this at the earliest. #Airtel @airtelindia
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AMAN NIJHAWAN (@AMANNIJHAWAN2) reported@airtelindia @Airtel_Presence wifi not working and dth not working. Pl disconnect
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Amol Ghage (@amolghage) reported@Airtel_Presence @airtelindia @AirtelXtream It's been 9 days since I requested a simple name correction on my Airtel IPTV account as per my KYC. Instead of a resolution, I've received delays, repeated assurances, and closed complaints. This has been an extremely frustrating exp.
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PREM SAGAR (@NPREMSAGAR) reportedI have an Active Free Screen Replacement benefit in my Airtel Thanks app (valid till 05 Jul 2026), but the "Claim" option is not working. I have already contacted CS , Nodal Officer, and the Appellate Authority and shared all required screenshots.@airtelindia @Airtel_Presence
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Dr_Adrenaline (@AdrenalineX786) reported@airtelindia why network in my area is fluctuating in my area?? Every 15 Mins network goes E from 5G
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piyush (@__1piyush) reportedI'm trying to connect with Airtel customer care but my call is not connecting I need help regarding my stolen SIM card @airtelindia
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Mr Ashar (@DhavalAshar5) reported@airtelindia we have paid for IPTV after spening witn your representative ! But as usual the ******* service no engineer has called me up #tatti network when will your engineer call up or should i switch to #tatafiber !
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watdatmean?? (@sleepdeprivedxo) reported@airtelindia might actually have the worst customer experience in India. Random billing dates, WiFi recharge issues,recharge system is broken, incoming calls get cut off after 5 days of recharge expiry. and an AI bot that couldn't solve 2+2.@TRAI
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Hansraj Roy (@Hansrajroy) reported@airtelindia need help to have IPTV installed. First i was forced to discontinue and purchase afresh instead of get my connection transferred from Bangalore to Mysuru. When bought new connection, only WiFi was installed but IPTV has not been installed. Can you help ??
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Vimal Krishnan (@VimalKrishnan5) reported@airtelindia what is the use of recharging for data network when you guys cannot give service