1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 12: Problems at Airtel India

Airtel India is having issues since 02:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 51% Internet (51%)
  • 25% Wi-fi (25%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Mangalore, Bengaluru, Dehra Dūn, New Delhi, Jaipur, Jamshedpur, Pune, Ahmedabad, Bhopal, Dimāpur, Port Blair, Guwahati, Ludhiāna, and Mumbai.

CityProblem TypeReport Time
Pune Phone 54 seconds ago
Chhindwāra Internet 57 minutes ago
Mangalore Internet 1 hour ago
Bengaluru Wi-fi 4 hours ago
Dehra Dūn Internet 4 hours ago
New Delhi Wi-fi 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Saurabh17760868
    Saurabh Singh (@Saurabh17760868) reported

    @airtelindia I bought 4999 int. Roaming but unable to make out going calls, raised complaint 12 days back it's still same. Please refund my amount, I will port to @reliancejio or @Vodacom

  • vamsithegenius
    Vamsi (@vamsithegenius) reported

    @airtelindia No internet since yesterday. It's been more than 36 hours. Airtel customer care said that a technician will be visited by early morning today but no one has come. What should we do ? So many dependencies for us

  • _Faisal_Alam_
    Faisal Alam (@_Faisal_Alam_) reported

    I want to cancel my order... i don't want it anymore...kindly give my money back to source account Order ID = YR05YNUR0W Receipt No. = 7447875761592414208 Kindly initiate a refund ASAP. @Airtel_Presence @airtelindia

  • KS_Rathore_
    Kuldeep singh (@KS_Rathore_) reported

    Hello @JioCare @reliancejio @airtelindia , residents of my village are struggling due to weak network coverage. Calls drop frequently and internet is almost unusable. Requesting you to kindly install a Jio tower in our area. Your support would help many people. #JioNetwork

  • PDyanaboin94710
    Praveen Dyanaboina (@PDyanaboin94710) reported

    @airtelindia India's No. 1 network @Airtel_Presence provides absolutely zero @airtelindia roaming connectivity. I've been struggling without a network all over Bahrain for an entire month now. Who is going to compensate me for this massive service failure and my lost month of roaming?

  • manishsingh8888
    manish singh (@manishsingh8888) reported

    @Airtel_Presence @airtelindia Seriously fed up with Airtel Complaining since 5th April — no technician, no fix. First disconnections, now broadband completely dead (no lights). Even today called support — just complaint update, NO ACTION.

  • sanjay_katriya
    Sanjay (@sanjay_katriya) reported

    @Airtel_Presence @airtelindia @Airtel_Presence I called multiple times to customer team to disconnect my DTH nd wifi connection, but they are not helping me, please don’t add any bill from today, I don’t want your connection.

  • Ayush85025598
    Ayush (@Ayush85025598) reported

    Customer care is not reachable, and the sales guy has stopped picking calls. After chasing multiple times, I’m now told there’s a router shortage. If you didn’t have routers, why take money in the first place? Why make fake promises and then go silent? @airtelindia #scamalert

  • sethumahalinga3
    sethumahalingam (@sethumahalinga3) reported

    @airtelindia 9566941387 . This is my register number for my airtel wife . And I keep on calling for customer care for change my current plant . But there is no any support from airtel . And there is no any complaints register or confirmation nothing is there

  • manishsingh8888
    manish singh (@manishsingh8888) reported

    @airtelindia @Airtel_Presence @airtelindia Worst service ever Complaining since 5th April, still no technician visit. Broadband was disconnecting, now completely dead (no lights). Today again called customer care —they just updated complaint, no action taken Ganesh Kumar BB No: 075523164672

  • Offical_C_And_R
    Complain and Reports (@Offical_C_And_R) reported

    @reliancejio @JioCare — No internet for 5+ hrs in Chandravardayi Nagar, Ajmer(Rajasthan).Calls drop or no response.Your technician says services are down across Rajasthan. What are we paying for? If this is your service,better switch to @airtelindia. Pathetic display of services.

  • RakeshJainihra
    Rakeesh Jaain (Modi Ka Pariwar) (@RakeshJainihra) reported

    Hey @Airtel_Presence, I am facing extremely poor internet signals and frequent connection drops near the Miraj Bus Stand area (416410). It is making it impossible to manage my work. Please look into the network coverage in this zone and resolve this ASAP. #AirtelIndia #Miraj

  • ramgopa87853049
    ram gopal (@ramgopa87853049) reported

    @airtelindia want to shift wifi biut customer says voice not audible

  • iamlavnish
    Lavnish Varshney (@iamlavnish) reported

    @airtelindia 15 days, no working internet. You promised fiber but installed wireless. App shows false resolution, customer care is useless, and your rep Hassan was rude. Why should I pay for a service I couldn’t use? Fix this now.

  • nandhu8282
    Nanda kumar (@nandhu8282) reported

    @Airtel_Presence @airtelindia @Airtel_Presence no response yet. Help sort issue out and I want to talk to someone human

  • Sridevi546120
    Sri devi (@Sridevi546120) reported

    Such worst service by airtel regarding my last post now they are begging to pay 600 for 10 days please disconnect the service ASAP I will look for another seriously such a worst @Airtel_Presence @airtelindia anyone don't go for airtel wifi service

  • roshan_sultane
    𝓡𝓸𝓼𝓱𝓪𝓷 𝓼𝓾𝓵𝓽𝓪𝓷𝓮 (@roshan_sultane) reported

    @Airtel_Presence @AirtelIndia Update on my IPTV installation complaint: 1/ Your support team just asked me for my "store address" — I have no issue with any store. My problem is with the assigned installation engineer who never showed up.

  • PranayM07519284
    Pranay Mishra (@PranayM07519284) reported

    @airtelindia Is this how Airtel treats its customers after taking payment? If this is not resolved immediately, I will be forced to escalate this issue to consumer forum and share this experience publicly. Request ID: 8Y9PWA46VW Please take urgent action.

  • by355578
    Brijesh Yadav (@by355578) reported

    @airtelindia I recharged ₹349 plan for unlimited 5G, but after 2GB usage speed drops to 10–20 KB/s. I have full 5G coverage but unable to use it properly. Facing this issue for 2 days with no resolution. Please fix this immediately. #Airtel #5G #CustomerComplaint

  • sharmaricha10
    Richa Sharma (@sharmaricha10) reported

    @airtelindia @Airtel_Presence standard response of replied to DMs wont help becoz their you are not responding or resolving anything. I simply dont want to use airtel fiber wifi services. Simply disconnect. You cannot force me to keep using connection with zero connectivity

  • altaf733786
    Altaf Shaikh (@altaf733786) reported

    Airtel black payment paid last from 10 days still no refund from ur side and my internet service suspended useless service @airtelindia @InternetAirtel @

  • ramgadhvi011
    Raghu Gadhvi (@ramgadhvi011) reported

    Hey @airtelindia Why your sim using 4G data while showing 5G, and after Using 4G data 5G speed is still down. What a new type of scam ?? It's been 6 months like this. Very good harrasment because I don't have any option in my area.

  • gopisrinadh_13
    Gopi Srinadh (@gopisrinadh_13) reported

    @Airtel_Presence ,@airtelindia We need this issue to be resolved as we moved from another network to the Airtel as your team promised a immediate installation, and we are working professionals we need the network from tomorrow morning and your team is not responding.

  • AnkeshM35372662
    Ankesh Maurya (@AnkeshM35372662) reported

    @airtelindia Hello Sir/ma'am I am facing an issue with the activation of my mobile no I visited the Airtel Store in Sector 14 today for the activationprocess.However, the store employees informed me that they are unabletoproceedwith the activation at this time. Mob 8303186088

  • veermanu4521
    Veer Manu (@veermanu4521) reported

    Really disappointed with Airtel service.Raised complaint on Twitter yesterday and called support today, but still no resolution. My 5G unlimited data is not working after daily data is exhausted. What’s the point of “unlimited” then? Please fix this @Airtel_Presence @airtelindia

  • ksujith055
    SUJITH (@ksujith055) reported

    @airtelindia @airtelnews do you really care for the air fiber customers ?You won't fix speed issues, neither cancel internet connection nor initiative device pickup even after multiple requests but only care harassing customers by numerous calls daily & keep on piling up bills

  • PunitPGupta
    Puneet Gupta (@PunitPGupta) reported

    @airtelindia you are worlds second largest user base with horrendous service standards

  • MrKanyaRashi_
    Teja (@MrKanyaRashi_) reported

    Hey @reliancejio @JioCare I initiated a porting request from my @airtelindia number. Assist me to get ported to your network. If you are also not interested, let me figure out other options.

  • shivamexi
    Shivam Shukla (@shivamexi) reported

    Hi @airtelindia @Airtel_Presence Extremely disappointed with the service. My Wi-Fi issue (Request ID: 11028254558) was supposed to be resolved by 11 Apr, but there’s still no update.I’ve called customer support 10+ times, yet no resolution and no technician visit at home.

  • PDyanaboin94710
    Praveen Dyanaboina (@PDyanaboin94710) reported

    India's No. 1 network @Airtel_Presence provides absolutely zero @airtelindia roaming connectivity. I've been struggling without a network all over Bahrain for an entire month now. Who is going to compensate me for this massive service failure and my lost month of roaming?