Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Jaipur, Chandigarh, Hyderabad, Guwahati, Bengaluru, Pune, Jabalpur, New Delhi, Ranchi, Chhindwāra, Chennai, Lucknow, Thāne, Dehra Dūn, and Mumbai.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Wi-fi | 2 hours ago |
|
Chandigarh
|
Wi-fi | 3 hours ago |
|
Hyderabad
|
Internet | 4 hours ago |
|
Guwahati
|
Internet | 4 hours ago |
|
Bengaluru
|
Internet | 4 hours ago |
|
Pune
|
Total Blackout | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Sivakumar Kumar (@sivanithu) reported@airtelindia @airtelindia Tickets auto-close. Support DMs ignored for weeks. @X posts get the same silence. 20+ days. Zero resolution. Is anyone actually monitoring support, or is this the system?
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The Millenial Kid (@_millenialkid) reported@airtelindia do you guys really care?? Can’t even connect to an agent for disconnection of my wifi, instead they have paused my wifi service and are charging for it also. Pathetic service, I will have to shift my mobile connection to domestic operator now i guess. Please respond asap
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Abhishek Chourey (@Abhishe69511405) reported@airtelindia i am facing network issue from last 1 months. I have made complaint for resolution of the same but did not get the solution. If it will take that much time to resolve a complaint so why anyone refer network.
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KUMARAN RAJAN (@being_KumaranR) reported@ImSoniya24 I already filed a complaint at national consumer helpline for same issue I experienced. So, make a complaint against @airtelindia
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Amiya Kumar Behera (@AmiyaKumar96881) reported@airtelindia @airtel it's been 3 days for us to unable to use services and when we are complaining ur customer care about the problem which we are facing they' are responding our concerns . Kindly do prompt resolution of this @TRAI
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Jatin Solanki (@Jatin_AI) reportedI have been facing internet issues on daily basis, constantly receive messages like " We are currently experiencing temporary issues with JioAirFiber services in your area , either fix this or I will cancel my subscription. @JioCare , I might even switch to @airtelindia .
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ಅಶ್ವಾಕ್ ಶಾಹ್ ಕನ್ನಡಿಗ (@asshuashwak) reported@airtelindia @Airtel_Presence One or two reminders are understandable, but this is becoming extremely irritating and feels like harassment. Is this just an intimation to customers, or are you begging us to recharge? We are paying for your service — we are not asking for charity.
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Rishabh Singhal (@Rishabh5inghal) reportedWorst ever Wifi service by @airtelnews @airtelindia. Raised an AirFiber-to-Fiber conversion request 10 days ago due to an inconsistent Wi-Fi network on 11 August 2026 and made around 8-10 follow-up calls to customer care, but no resolution/visit has been provided yet. (1/N)
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Muhsin Mustafa (@muhsinmustafa72) reported@airtelindia @Airtel_Presence Please surrender my Airtel Wi-Fi and landline services with immediate effect. Account No.: 20036955362 Tried calling on customer care number they made egg mme wait 25 mins but didn't take request.
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Amol Mistry (@amolmistry) reported@airtelindia @airtelnews your broadband is down in Nashik Samarth nagar area since 2 PM yesterday, what accountability will u take beyond a formal apology? Upon contacting customer care only getting automated ETA , I’m loosing my business are u going to recover the loss?
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Airtel Payments Bank (@airtelbank) reported@Vaibhav90851330 @airtelindia @Vaibhav90851330 We have noted your complaint with reference number 787057442539 and shall get back to you within 3 working days. Further, for your privacy and security, we request you to delete your post as it contains personal information. Please avoid sharing
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Kardankaal@1🇮🇳🚩 (@kardankaal_1) reported@ImSoniya24 Hi @airtelindia I'm also facing same issue. Is there any accountable team to solve the problem?
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GB7X (@GautamBinu) reported@airtelindia @Airtel_Presence @airtelnews If you a person living outside India-Normal talk time recharge won't get you an OTP like before. You gotta have an International Roaming pack which costs Rs.118*validity of 28 days* and to get that active u also need a base Indian Plan ?Bro WTF I simply need to keep my a/c alive.
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વિમલ ગોંડલીયા (@vimalgondalia1) reportedSame complaint I also asked but nothing changed @airtelindia @TRAI
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Hershey🌈# (@hmandal29) reported@airtelindia dear airtel, do you really care for your postpaid customer, I have complained about poor data service several times in my area but no action is taken since months. You show urgency for collecting bills but not on resolution.
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varun surana (@varunsurana77) reportedSo after taking number in DM no one responder @reliancejio @JioCare 3 day old connection with frequent disconnect. Finally said bye bye to jio and taken @airtelindia . Prompt service. Engineer came on time. Jio team you and your team should learn respecting time of customer.
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Ganesh jadhav 750 (@gani_750) reported4 days without Airtel Wi-Fi despite paying the bill and no resolution. Worse customer service.. Worse, there’s no direct option in the Airtel app to close/discontinue the connection. @airtelindia #Airtel #AirtelWiFi
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Deepak gupta (@i_guptadeeps) reported@airtelindia @AirtelWiFi143 A/c no 10101019316582 , operation is very worst in our area, while on raising complain mechanical person booked but they give miss call only and we don’t have any direct access to call , disturb from last 2 month, reminder of bill alwys on time .
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Anonymous (@littichokha2002) reported@airtelindia provides the worst internet service , despite charging it's customer higher than other telecom company.... Even I am not able to run a single youtube video properly without buffering.
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jeet soni (@JeetSon83709744) reported@airtelindia This is extremely disappointing service from a company I’m paying for. I’ve been facing a network issue for around a month. I raised a support ticket, but it was marked as “completed” without actually resolving the problem. .
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यायावर (Vagabond) (@Avismart9A) reported@reliancejio @airtelindia I cannot voicecall to my village I cannot videocall to my village Why are you treating like Bihar is not part of India. Why telecommunication is still such a big issue here? @trai
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Sivasankar (@Sivasankar_IN) reported@airtelindia I’m currently using Airtel Xstream Fiber with DTH bundled with my broadband plan. I don’t need the DTH service and want to continue with broadband/Wi-Fi only.
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Vikash singh (@VikashK40630717) reported@airtelindia I am facing network issue since 4days . Even I couldn't use 50% of data in between days.
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Max Matrix (@max_matrix1) reported@Go_Berserk_ @abt_evngs @airtelindia Yes, getting bad
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Ashi (@_girlwhocode_) reported.@Airtel_Presence @airtelindia do you even care about your customers? Please provide me a number which I can use to talk to customer care excutive …not interested in talking to an IVR.
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यूं ही (@SKRajpoot14) reported@airtelindia I recharged with the ₹39 3GB Data Pack about an hour ago, but the data has still not been credited to my number.The payment was successful and the amount was deducted.Please activate the 3GB data as soon as possible. Please resolve this issue urgently. @airtelindia
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Abhijeet Moghe (@abhijeet_moghe) reported@airtelindia below is my complaint details, We have registered your ticket with reference no. RTPRV5WST20260820267540 dated 20-aug-2026 18:01 for your Airtel number 9975113011. You will receive an update for this ticket by 28-AUG-26.
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Abhishek Bhargava (@abbhargava10) reported@airtelindia @Airtel_Presence the broadband internet is completely down snd there is no option in IVR to reach a human who can understand or acknowledge the issue. Completely ridiculous . Pls help me in reaching out to customer care instead of giving bot based answers over IVR
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Subham Das (@Subham_D_sunny) reportedAirtel Wi-Fi complaint raised on 14th Aug, but still not resolved on 21st Aug. Customer care keeps saying “24 hours,” but nothing happens. Worst service, totally disappointed! My wi-fi id:038120048237_wifi @airtelindia @airtelnews @AirtelWiFi143
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Dr Nilesh Nolkha (@nileshnolkha) reported@airtelindia your gallery is not responding on why they have debarred a particular number and unable to give a solution Can you pleas help