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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 23% Wi-fi (23%)
  • 9% Phone (9%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, Jaipur, Bhopal, New Delhi, Agra, Mohali, Ambāla, Kottayam, Kolkata, Lucknow, Delhi, Mumbai Suburban, Imphal, Chhindwāra, and Nagpur.

CityProblem TypeReport Time
Pune Wi-fi 32 minutes ago
Jaipur TV 1 hour ago
Bhopal Wi-fi 2 hours ago
New Delhi Internet 2 hours ago
Agra Internet 2 hours ago
Mohali Total Blackout 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • dhanjitchowdhry
    Dhanjit Chowdhury (@dhanjitchowdhry) reported

    @airtelindia network is terrible , barely can send a text , here 5G is too far

  • me_ashuu
    Ashutosh Srivastav (@me_ashuu) reported

    Fed up with @Airtel_Presence @airtelindia pathetic network. Every day the same slow internet, poor connectivity, and zero accountability. What's the point of paying premium charges for such terrible service? Porting out is the only option left

  • manivannan3366
    Manivannan Renganath (@manivannan3366) reported

    @airtelindia @Airtel_Presence @Airtel Worst service! Placed new DTH request. Tech visited after 3 days only to say no wires & told me to call Airtel. Now your useless IVR won't let me reach an agent. Pathetic support. Contact me ASAP 9500193584

  • Rahul37716789
    Rahul (@Rahul37716789) reported

    @airtelindia 3 days no wifi service , pathetic state of service . Unable to register any complaint , just getting work in progress and it will get quickly resolve

  • lakshmanpuli
    Lakshman Kumar (@lakshmanpuli) reported

    @airtelindia Hi, @airtelindia internet connectivity issues again with airtel black wi-fi. Unlike last time i could not even raise a ticket as your chat bot keeps hijacking the conversatuon. Will you please raise a ticket for wifi internet connectivity issue?

  • SaumitraJ27
    SaumitraSJoshi (@SaumitraJ27) reported

    @airtelindia @Airtel_Presence Internet down since last Friday. Multiple complaints raised—each time promised resolution in 5–6 hrs, but still no fix. No engineer visits yet, and calls now disconnect saying “update ongoing.” This is extremely frustrating. Please resolve ASAP.

  • biplabpaul569
    Biplab Paul (@biplabpaul569) reported

    Disappointed with @airtelindia service. Paid ₹1500 on 17 June for a WiFi + TV plan. WiFi was installed on 18 June, but the Set Top Box is still pending. Multiple follow-ups with the Kasba Nabapally Airtel store have resulted in no resolution. Need immediate assistance. #airtel

  • Naveensukhija25
    Naveen Sukhija (@Naveensukhija25) reported

    @Airtel_Presence @airtelindia Don't know sudden cams not going and data not at all working whereas data is available Raised issue via thanks app but no update received It's un thankful app actually

  • CapriDeep
    Dipesh Sultania 🇮🇳 (@CapriDeep) reported

    dear @airtelindia @Airtel_Presence i m facing network issues on my postpaid number and even calls n not connecting. have raised a complaint yest but no response from your team. can someone kindly look into the matter urgently

  • alby22052021
    Alby (@alby22052021) reported

    @Saurabh_Pinch @reliancejio True, It's not just Jio. Switched from Jio to @airtelindia, hoping for better service, but call drops and network issues are almost the same. Also I paid ₹50 in advance for DTH services 2 years ago, and still no update. Indian telecom needs serious improvement.

  • saigirishreddy
    SAI GIRISH REDDY (@saigirishreddy) reported

    @airtelindia You don't know how much impact will show on customer service I will start a digital campaign against you legally as a victim

  • TheRareGoodOne
    Dr. Yãshu (@TheRareGoodOne) reported

    @Airtel_Presence @airtelindia Internet too slow since 4 pm nothings streaming

  • SivaShankarNagi
    Sivasankar Nagireddy (@SivaShankarNagi) reported

    @airtelindia @Airtel_Presence I have been struggling for the past 5 days to get my black Wi-Fi issue resolved through your support team and same with DTH installation. This experience has been extremely frustrating, and Airtel AirFiber has become a nightmare for my WFH setup.

  • meshiwang
    shiwang (@meshiwang) reported

    @airtelindia v kuch kam nahi yai,inhone naya service suru kiya hai airtel fastlane /priority but condition whi hai jas ke tas,frequent call drop,whi connectivity issue

  • manojpant1959
    manoj Pant (@manojpant1959) reported

    @airtelindia feeling harassed since 5 days. I have bundled package with Airtel black. since 14June DTH not working, complaint no 656947079/656951683.No technician visit planned, no communication from senior executives. Pathetic customer care. Call center 121 ineffective.

  • ram_singh92
    Rameshwar Singh (@ram_singh92) reported

    @Airtel_Presence @airtelindia The worst network provider is airtel in my area and a big scam they are doing is when there is a power cut no internet and no network.

  • afroz_ao
    𝔸 𝔣 ℝ σ 乙. :)💯 (@afroz_ao) reported

    Good afternoon Sir/Madam, I'm Afroz from India. I'm present live in Saudi Arabia, Problem: My Airtel Sim lost 10 Days ago [Lost sim +91 7079988043 Airtel] Request: I want replacement same Airtel SIM again, Plz sotout this matter as soon as possible. @airtelindia

  • rahul29391
    Rahul S Rai (@rahul29391) reported

    @airtelindia @DoT_india Want to take action against airtel india I am tried to call on airtel customer care number to block my lost phone and sim but no option to get in touch on urgent basis with Airtel customer care executive.....I want to block my card.

  • DebjitDSpeaks
    Devjit Krshna Ds (@DebjitDSpeaks) reported

    @airtelindia, Presently Jio's 5G postpaid data service is better than your 5G postpaid data service. Now, I am using @JioCare's hotspot from my different phone.

  • Mizanur66967751
    Mizanur Rahman (@Mizanur66967751) reported

    @airtelindia From Last 5/6 day's Airtel Network in our location ie Vill+PO Khangra PIN 781305 is in worst condition. Minimum browsing is not possible. Complaint several times but not heard once. @TRAI

  • Rubdoot
    GYAN (@Rubdoot) reported

    @airtelindia @airtel @Airtel_Services Very disappointed with Airtel Broadband. Internet has been down for 5+ hours and the same issue occurred last weekend. This is becoming a regular problem. How long are customers expected to suffer? Immediate action required.

  • AkashBh35758434
    Akash Bhardwaj (@AkashBh35758434) reported

    @Saurabh_Pinch @reliancejio Same issue I have Airtel @airtelindia

  • Phani19
    Sai Phaninder (@Phani19) reported

    @airtelindia 3.5 days without internet and counting. Raised a complaint, called customer service - no resolution. Technician was supposed to visit and he never showed up. Unacceptable for a paid service. #Airtel #CustomerService #networkoutage

  • souravag0110
    SOURAV AGARWAL (@souravag0110) reported

    @airtelindia has the most shittiest app and the most pathetic customer support and even worse social media support. The app tell me to talk to customer care after looping at the same thing again n again. The customer care ivr says everything can be done on the app. Really?

  • apkashashank
    Shashank Shukla (@apkashashank) reported

    @airtelindia Disappointed with Airtel Air Fiber. Despite multiple complaints about slow internet speed, there’s been no proper resolution. Poor service and support are forcing me to consider switching to another provider. Mobile number - 9415883958 @TRAI

  • rasumuni
    Raja Venkatasubramanian (@rasumuni) reported

    @airtelindia Still no resolution.

  • shivadityasingh
    Shivaditya Singh (@shivadityasingh) reported

    Absolutely the most horrific customer service experience with @airtelindia @Airtel_Presence last 2 days, it is so unfortunate that Indian companies never manage to keep up a consistently uniform experience

  • BharatYugaBaat
    BharatBaat (@BharatYugaBaat) reported

    UPDATE: Airtel customer service is ABSOLUTELY STUPID 😤 Called after my IPTV complaint (see previous tweet), they RAISED A DTH REQUEST instead of IPTV! I NEVER asked for DTH! This is COMPLETE negligence + total incompetence from Airtel. Now NO callback AGAIN! HOW IS IT POSSIBLE that buying a NEW SERVICE takes so much of delays? Cancel this WRONG DTH ticket & raise correct IPTV request IMMEDIATELY! Your system is UTTERLY USELESS! @airtelindia @Airtel_Presence

  • rockerchandru
    🇮🇳 Chandrasekar R 🇮🇳 (@rockerchandru) reported

    @airtelindia shifting of connection requests is pending for more than a week. Shifting to three streets away is not possible by @airtelindia . Pls look into it or otherwise cancel my connection. I will order new wifi from jio.

  • akshay0993
    Akshay Kumar (@akshay0993) reported

    @Airtel_Presence @airtelindia Hi Team, I am trying to move my Airtel esim from one device to another and I am on international roaming. I am getting an error "Entered number maybe switched off or out of network area. Retry later". Could you please help?