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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 19: Problems at Airtel India

Airtel India is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Mumbai, Patna, Ranchi, Dhanbād, Kolkata, Lucknow, Nashik, Hyderabad, Chhindwāra, Panaji, New Delhi, Guwahati, Pune, Chandigarh, and Kharagpur.

CityProblem TypeReport Time
Mumbai Internet 22 minutes ago
Patna Internet 22 minutes ago
Ranchi Internet 23 minutes ago
Ranchi Total Blackout 35 minutes ago
Dhanbād Internet 38 minutes ago
Kolkata Total Blackout 47 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • vinaykumar9724
    Vinay Kumar (@vinaykumar9724) reported

    @airtelindia I'm facing a call drop for almost all numbers and connectivity speed is really bad even in tier 1 City like Mumbai Please resolve this issue. Thanks

  • mayur_peanuts
    Mayur Saindane (@mayur_peanuts) reported

    @airtelindia I have been assured that the issue will be resolved by 1st sept. Are you serious? Do you really expect me to live without internet for 15 days in this day and age?

  • ShekarS63390
    Sonu (@ShekarS63390) reported

    @airtelindia .. why is my 5g unlimited data not working… scammers

  • gaganugra10
    Gagan Ugra (@gaganugra10) reported

    @airtelindia Wifi was on safe custody since feb 2026, suddenly this month airtel charged full monthly rental. Spent more than 30 mins with your executive but no resolution. Not going to pay any amount until this issue is resolved. Pathetic technical backend & services.

  • Pranab_pkb7
    Pranab Kishore Behera (@Pranab_pkb7) reported

    How to deactivate flash sms on iphone. Please give proper solution. @airtelindia

  • gobikrishoffcl
    thalapathy (@gobikrishoffcl) reported

    Worst network in my area cant even get 2g speed but paying for 2gb per day @airtelindia please do something, its been like this for more than 2 years.even if its village people are paying money to get the network.

  • Satyamsingh2611
    satyam singh (@Satyamsingh2611) reported

    @airtelindia , we have been facing serious network issues in our area—poor signal, dropped calls, and unreliable internet at Loosa Baghaura Mirzapur UP 231210. Please investigate and fix the problem urgently. Customers deserve reliable service. #NetworkProblem #CustomerService

  • imsourabh24
    There is no Tomorrow (@imsourabh24) reported

    @airtelindia wifi is not working, from last night 9.45 pm still not resolved. how people will work? who will take accountability for this loss ? so careless and you guys call urself number 1 ? for what cheating consumers? @jagograhakjago what are options how can help ?

  • fornavneet1
    nav (@fornavneet1) reported

    @airtelindia ur service is worst. Just waiting to port

  • routh_9999
    ᴍʀ ʀᴏᴜᴛʜ🦚 (@routh_9999) reported

    @chrajendarreddy @airtelindia @Airtel_Presence No, the problem is solved👍

  • abrari34
    AI (@abrari34) reported

    @airtelindia @Airtel_Presence I’ve already gone through repeated troubleshooting and an engineer visit, yet the issue continues. I’m done going back and forth.

  • ayush4275
    Ayush Das (@ayush4275) reported

    @TRAI @airtelindia the worst network ever.

  • HEMANTtripathy
    hemanT (@HEMANTtripathy) reported

    @TRAI Yes @airtelindia is BAD @reliancejio is WORST TOTAL LOOT

  • MukundhanRames1
    Mukundhan Ramesh (@MukundhanRames1) reported

    @airtelindia unable to reach your customer agent at 198.

  • seoravindra
    Ravindra Reddy Bathula®️ (@seoravindra) reported

    Yes previously I used #Jio @JioCare and now @airtelindia both are same issues what @TRAI is doing we don't know prices are increased but no proper services area Bachupally ,Hyderabad

  • KtanKoli
    Ketan Koli (@KtanKoli) reported

    @airtelindia I raised this issue earlier on X, was asked to DM, and did so, but got no response. Despite multiple calls, receipt submission, SR 31-1000015554794 and Appellate escalation, my refund remains unresolved and services are affected. Please act urgently.

  • NikhilS72250125
    Nikhil Shukla (@NikhilS72250125) reported

    @Airtel_Presence I have shared my number kindly look into this matter and resolve my issue I am frustrated now ! @airtelindia

  • ashikashy89
    Ashik Nair (@ashikashy89) reported

    @airtelindia Someone used my name & email for an Airtel account that isn’t mine. I’m now getting bills, and even your grievance emails are bouncing back. This is an identity/privacy issue. Please help urgently.

  • IChirantan
    Chirantan Srivastava (@IChirantan) reported

    @airtelindia I have called 198 several times to raise complaints and there is no option to connect with any customer agent! I am currently in Bangalore. For 3 days this issue is persisting. @TRAI #airtel

  • kahesatayere
    AJ (@kahesatayere) reported

    @TRAI Hello @airtelindia doesn't provide internet and good service since 10 years in jasola

  • mclacozy
    MC La Cozy (@mclacozy) reported

    @airtelindia i need to cancel the international plan taken mistakenly! Help

  • IshanDas_IXD
    Ishan Das (@IshanDas_IXD) reported

    I've complained several times about the problem I am facing with 5g unlimited internet in my location and even I've also made tweet to @airtelindia about the issue but not yet solved, Is @airtelindia scamming citizens in the name of 5g unlimited internet. #airtelpoorservice

  • AnoghSamaddar
    Anogh Samaddar (@AnoghSamaddar) reported

    @airtelindia @Airtel_Presence What is wrong with the service?? Absolutely no 5g network on Kolkata Jadavpur pincode area since morning !!! Fix this issue... Most of the times people don't get 5g network from their home ... we have to stand on road or roof !! Are we living in 2010 era !!! What kind of network you people run??!! Do one thing just stop Prepaid service and Only Run and Focus on Postpaid special service Let's see how many customers you people can pull !!!!

  • nidhisingal
    Nidhi Singal Jain (@nidhisingal) reported

    One week with a new @airtelindia fiber connection and it’s already down for two days, while the service visit keeps getting pushed to “tomorrow”. @Airtel_Presence your “high pendency” is your problem to solve which you seem inapt at or unbothered.

  • RahulBagla1
    Rahul Bagla (@RahulBagla1) reported

    @TRAI Yes it is affecting a lot. @airtelindia is the worst telecom operator ever. Charges huge amount and service is 0. Out of 30 days in a month, more than 15 days we get with worst internet speed and netwrok service. And the worst part, company doesn’t even care to solve it.

  • omkarshiravle
    Omkar (@omkarshiravle) reported

    @airtelindia @AdobeExpress @airtelindia My Wi-Fi keeps disconnecting. Support fixes it temporarily, but the same issue returns after a few hours.Please fix the root cause, not just run another diagnostic. If you can’t resolve it, let me know so I can switch providers. #BheedMeinBhiSpeed 🙄

  • warrioraashuu
    aashuu ✦ (@warrioraashuu) reported

    @TRAI yeah i have a Airtel sim. Their internet is pure garbage in every single location. Zero reliability. And customer care? Even worse. When you call them, you only get a ******* voice agent/bot. It keeps looping the same useless script again and again, never understands a single word you say, and deliberately traps you so you can NEVER talk to a real human. Absolute psychological torture. I paid ₹979 for their so called "3 month unlimited 5G" plan. Unlimited? What a ******* scam. After just 300 GB they throttle you into the ground. 5G becomes slower than 2G. Data crawls so hard you can’t even open Twitter or Linkedin properly. Absolute fraud @airtelindia i'm gonna switch into Jio after recharge end.. @Airtel_Presence

  • thebengoliboy
    Suman Mukherjee (@thebengoliboy) reported

    @airtelindia @Airtel_Presence My Airtel router is outdated & unable to support required upload speed for YT Live. I contacted your customer care team to request a router replacement but denied by technical team. Hence, I express my deep dissatisfaction.

  • satyajit_BD
    satyajit ray সত্যজিৎ ৰায় (@satyajit_BD) reported

    @airtelindia I have ever get too worst connectivity. Thanks you for offering such type of service.. my 349 has wasted.

  • omkarshiravle
    Omkar (@omkarshiravle) reported

    @airtelindia @AdobeExpress @airtelindia my Wi-Fi keeps disconnecting. Support fixes it temporarily, but the same issue returns after a few hours. Please fix the root cause, not just run another diagnostic. If you can’t resolve it, let me know so I can switch providers. #BheedMeinBhiSpeed 🙄