1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 12: Problems at Airtel India

Airtel India is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, New Delhi, Dehra Dūn, Lucknow, Chhindwāra, Bengaluru, Mumbai, Kolkata, Sopur, Delhi, Guwahati, Indore, Chennai, Hyderabad, and Agra.

CityProblem TypeReport Time
Pune E-mail 10 minutes ago
New Delhi Internet 22 minutes ago
Dehra Dūn Internet 2 hours ago
Lucknow Internet 2 hours ago
Chhindwāra Wi-fi 2 hours ago
Bengaluru Wi-fi 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • agarima769
    Garima (@agarima769) reported

    @airtelindia @Airtel_Presence day 9 of no response from airtel. I am being harassed to no extent by airtel customer service. I am literally crying talking to them and this is when they say I am a premium customer to them cant imagine what service they give to normal people

  • _GOAT_18
    Sanjay.18 (@_GOAT_18) reported

    @airtelindia worst wifi

  • utsavchs
    Utsav Chs (@utsavchs) reported

    @airtelbank @airtelindia @RBI None of your banking points know ****. Everyone says we can only open accounts and your wallet has blocked balance. Your fix account link also says the same thing. Already spent 4.5k in cabs visiting your Airtel points and stores nobody was able to help. Just take the amt and fix

  • Rajesxmohanty
    RajeshMohanty (@Rajesxmohanty) reported

    @Airtel_Presence Till now the problem is not resolved, it’s a very shameful thing that a company like @airtelindia is incapable to satisfy his paid customers, it’s a customer harassment thing

  • Apoorvjain96
    Apoorv Jain (@Apoorvjain96) reported

    @airtelindia @Airtel_Presence I tried porting my prepaid to postpaid via Airtel App which got stuck. Now my prepaid is not working, it's been 7 days i am not able to use even after replacing sim. Urgent Help Needed!!!!

  • SantoshVmishra
    का कही सरकार 🙏 (@SantoshVmishra) reported

    @airtelindia Worst customer care experience @airtelindia . I am trying to get one number added to my family plan from last 4 days. Visited your outlet they say get it done from customer care. Customer care executives instead of adding the number saying use Airtel app

  • GouravBiswas_
    Gourav Biswas | গৌরব বিশ্বাস 🇮🇳 (@GouravBiswas_) reported

    @TechDekhoji @airtelindia @airtelindia is worst among all of them, in my case they threatened me for porting.

  • globe_the_03
    Himanshu Sharma🦅 (@globe_the_03) reported

    @airtelindia check my issue 3 months ago I will complained my SIM prepare to postpaid change my SIM postpaid to prepaid you are staff telling me pay the bill I will pay bill but you not change my SIM every month I not pay f****** **** bill...

  • prabhat706
    prabhat kumar (@prabhat706) reported

    Hello Airtel WiFi request I'd 21-176831815640 can you let me know what is status ? I am trying to connect customer care executive but no response. You are forcing me to shift to other operator @airtelindia

  • iamvinodpal
    Vinod Kumar (@iamvinodpal) reported

    Poor Service @airtelindia 4 days since complaint not resolved, no engineer visit nothing. Only deadline changing

  • sankitdev
    sankit (@sankitdev) reported

    .@reliancejio I've been facing serious network issues in my area for the past week. On one hand, recharge prices keep increasing. On the other, the quality of service keeps getting worse. I switched from @airtelindia hoping for a better experience, but I'm honestly fed up. Please fix the network and make the internet speed consistent. I've attached screenshots of the network health below. It's gone down the drain. What's going on, Jio?

  • selflover_23
    mr. kartheek (@selflover_23) reported

    @airtelindia Hello @airtelindia Could you please check and resolve this issue?

  • gaurav_d_s
    G D Singh (@gaurav_d_s) reported

    @airtelindia You asked me to DM my mobile number. I did. Now you've disappeared. If you had no intention of resolving the issue, why ask for the details at all? Customer support or just damage control? #Airtel #CustomerServiceFail #Airtel IS A TOTAL JOKE

  • SwarupanandaMi9
    Swarupananda Mishra (@SwarupanandaMi9) reported

    @airtelindia stop looting everyone’s money if you cannot provide service. You are charging the most and you have absolutely pathetic customer service. You have a bunch of useless folks in customer service and the technology in your Thanks App for Airtel Black customer is pathetic

  • BadalKassar
    BADAL KASSAR (@BadalKassar) reported

    Facing network issue Last 7 days @airtelindia Worst serices by @Airtel

  • akashhthorat
    akash.thorat (@akashhthorat) reported

    After raising a fresh request S20260712142604576 @airtelindia left me stranded for over 20 hours with 0 resolution its 3rd grade service is a blatant disregard for consumer rights.requesting @narendramodi ji @PMOIndia to intervene regarding such poor corporate accountability

  • Abhay30121997
    Abhay Srivastava (@Abhay30121997) reported

    Since 6 days passed and taking follow ups still Xstream TV issue was not resolved only manipulating Airtel team & rescheduling the visit. @airtelindia @airtelnews @Airtel_Presence Airtel Digital TV Id- 3067818846

  • sankitdev
    sankit (@sankitdev) reported

    @Shailendra82004 @reliancejio @airtelindia ethanol scam to h hi, but ab ye usse bhi bada scam h. Bad network every thing stop, we can do anything. Its high time to raise voices againts these giants

  • chetan_kaloya
    Chetan kaloya (@chetan_kaloya) reported

    @airtelindia @JioCare @airtelindia do Airtel really cares 4 hours of complaning and still nothing. Good going guys. Nobody came to resolve the issue. Atleast tell us what's the issue. Telling Internet not working is not what I asked dumbwits, I can see that too.

  • Forever4Salman
    𝓓𝓔𝓥𝓘 𝓛𝓐𝓛 (𝓭𝓮𝓿𝓲𝓛)🦹‍♀️…!!!! (@Forever4Salman) reported

    Dear @Airtel_Presence @airtelnews @airtelindia please help me on the same

  • brajvir24
    Brajvir (@brajvir24) reported

    @airtelindia airtel very bad network my number in Mumbai city

  • ForamVeera
    VeeratheHeera (@ForamVeera) reported

    @airtelindia network issues 5 times a day since 10 days! What’s up ? Can’t handle the customer load ?

  • GOGETARETURNS_
    saurav rawat (@GOGETARETURNS_) reported

    @airtelindia I complaint 3 times. And I was told that callback is arranged but still no call received.

  • iRohitShukla
    Rohitt Shuklla (@iRohitShukla) reported

    @airtelindia worst service for broadband till date am facing. you customer care, chat bots,field executives- no response from anyone and wifi down from the morning. get this fixed asap.

  • MrinmoyRabha3
    Mrinmoy Rabha (@MrinmoyRabha3) reported

    @Prednisolonely @airtelindia @airtelindia Great customer service? Naa I don't think so.

  • gtiwari09
    गौरव (@gtiwari09) reported

    @airtelindia Complete fraud is being done, without, for disconnection request it's hassle, now they don't disconnect and start safe custody service without my consent,and will charge again for 200 . Now I have to again go to service centre the. Again service team will call and will do fraud

  • selflover_23
    mr. kartheek (@selflover_23) reported

    Hello @airtelindia,I recharged my mobile number with the ₹349 plan, which includes unlimited 5G data. I am in a 5G coverage area, and my phone is showing 5G++ signal since this morning. However, my regular mobile data has been getting consumed instead of unlimited 5G data.

  • Syed__Sahab
    Ajju (@Syed__Sahab) reported

    Dear @Airtel_Presence, my Airtel number has been stolen/compromised. Kindly block the SIM immediately to prevent misuse. I've tried reaching support but need urgent assistance. Please DM me. #Airtel @airtelindia

  • mitu_1027
    Mitesh Gogri (@mitu_1027) reported

    @airtelindia called customer care to cancel the subscription they said we will do it. Still no revert no help Worst helping hands. Creating havoc for customers

  • hoonjan_191
    जे एस । 🇮🇳 MODI IS HERE TO STAY. (@hoonjan_191) reported

    @airtelindia @Airtel_Presence Wifi today stopped working at 02:00 pm. Started working at 3:30 pm. Best part this happens on it's own.. Airtel is unable to find why this erratic behavior, their engineer poor fellow visits all the time without results Airtel is forcing me to change