Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (11%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Guwahati, Chennai, Bengaluru, New Delhi, Pune, Coimbatore, Gurgaon, Mumbai, Chhindwāra, Kolkata, Lucknow, Hugli, Ahmedabad, Muzaffarnagar, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Total Blackout | 27 minutes ago |
|
Chennai
|
Internet | 1 hour ago |
|
Bengaluru
|
Internet | 2 hours ago |
|
New Delhi
|
Internet | 3 hours ago |
|
Pune
|
Total Blackout | 4 hours ago |
|
Coimbatore
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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roshan jha (@jha__roshan) reported@airtelindia Even today, nobody has shown up. How many times am I expected to reschedule my work around your service appointment? Absolutely worst service experience. #Airtel #AirtelIndia
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Shivkumar Sharma (@SharmaShivkm) reported@airtelindia This is my last attempt by this complaint at this platform. If I will not get any support from you I have no other option to switch any other network @airtelindia @airtelnews
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Siddhu Shah (@SiddhuShah55) reported@iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.
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Sushant S (@SushantTarkash) reportedAbsolutely unacceptable service. Promised resolution within 4 hours, yet no technician has even visited and my internet remains down. Now the complaint has been shamelessly marked “closed” without fixing anything. This is not customer service. @airtelindia
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Saffron Chargers (@SaffronChargers) reportedI shifted to a new house and requested Airtel to relocate my WiFi connection. Instead, Airtel is telling me to remove the router myself and bring it to them - even though it is installed at a considerable height. I’m currently out of the city and only my mother is at home. I’m not a technician. How am I supposed to safely remove it? And when I asked Airtel to send their team, their response was: “We won’t do it. You can cancel the connection.” Here’s the shocking part: when I got the connection, Airtel told me that shifting the connection would be THEIR responsibility. Promise the service while taking the customer, then refuse to provide it when the customer actually needs it. This is what Airtel customer service has come down to. @airtelindia - is this your idea of customer service?
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Abhiram (@Abhiram0708) reported@airtelindia Adei, do you have something to call as customer service? My Wifi is not working since yesterday and your service engineer doesn't pick calls. The ticket assigned to him should have been already resolved by the ETA provided by you.
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Vikash Shah (@vikash_shah) reported@airtelindia @Airtel_Presence have called multiple times to unbundle my Airtel one plan and was keep on hold for 25 minutes by your customer care. It has one horrible experience for one simple request. Account id 10101022258442. Have been following on these for 5 days now
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Rahul Joshi (@RahulJoshi1000) reported@airtelindia still my issue is not resolved could you pls check
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Malcom UI/UX (@2onemalcom) reported@airtelindia Please fix your network
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C B Sharath (@sharath_cb) reported@airtelindia @Airtel_Presence @airtelnews It’s been 4 days since my last complaint. Why is it still pending?
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Bharti Jain (@BhartiJain326) reportedHi @airtelindia ,My sim has suddenly lost all networks .It's been 6 hours since I am facing the issue.please help
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Jammy Edits (@jammy_edits) reported@airtelindia @Airtel_Presence My Airtel WiFi has been down since Monday. Your team raised ticket #11039308709 and promised resolution by 01 Sep 2026, but it’s still not working on 02 Sep. Please resolve this urgently. @airtelindia #Airtel #AirtelIndia
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Rohit Jain (@rohit_weets) reported@RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back
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Devil (@PreetBainsMj) reported"@Airtel_Presence @airtelindia My #5G is unlimited and network is full, yet it keeps showing my daily data is exhausted and the internet is completely #slow or not working. I have been complaining about this daily for a week now, but you are just ignoring it. fix this immediately
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Mazhar (@warsimazhar) reported@airtelindia been on 121 for 11+ minutes just navigating the IVR menu with no human rep option. I need to raise billing dispute for ISD usage, is there a way to talk to support way?
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Akshem Malik (@ak_is_here) reportedThe latest promised resolution time was today by 1:41 PM. It is now well past that deadline, and there is still no resolution. @airtelindia, this is not the service I expect after paying for a premium internet connection.
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Pratik Soitkar (@pratik_s12) reportedAbsolute scam by @airtelindia @Airtel_Presence ! Sales guy (7219177924) took my broadband booking showing a nearby box, then says it's a "DUMMY" and real installation takes 3-4 months! Now they are refusing to cancel my booking?! Pathetic service. Cancel it now! 😡 #Airtel
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Parthasarathi Panda (@Parthas19532786) reported@airtelindia evening after shareinv the details there is no call @TRAI request your support
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Gaurav Singh (@officialwritter) reported@airtelindia Porting to Airtel Postpaid was the biggest mistake i have done. Apprx 2000 rs bill has been paid and yet issue is not solved. Just try again and wait 4hrs or 8 hrs is the statement @TRAI
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Harsh Thakur (@Harshan94090071) reported@SurrealZack @airtelindia Don't do this worst network
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Mohan Vishwakarma (@Mohan_up52) reported@airtelindia I contacted customer support multiple times but got no resolution. I accidentally recharged the wrong Airtel number with ₹348 today at 7:54 AM. It shows “In Progress”. I need cancellation & refund to my BHIM UPI, NOT transfer. Please escalate.
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VIVEK SINGH (@VIVEKSD27) reported@Airtel_Presence @airtelindia I’ve already shared all the details in DM. This isn’t a minor inconvenience anymore the slow internet is seriously hampering our office productivity and disrupting work. We’re paying for a 300 Mbps plan, yet struggling with basic connectivity and upload speeds.
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vikram mishra (@vikram00797) reported@reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain
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Prafull (@prafulljha2) reported@airtelindia @airtelcomplaint @airtel_presence Last 03 days wating for service of Re-installation already complaint raise & 03 times talk to cust care & local authority still no solution given. Need support register no 7781007211 with name Shanti jha. Call me on no 9955993466
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LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported@airtelindia Final reminder to @airtelnews @Airtel_Presence: Refund my ₹500 immediately. I paid for Airtel DTH/Airtel Black connection under Request ID TTBR8U7A54 / NTBR8U7A54, but the service was never installed/activated and the order was cancelled. I have already shared proof
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Rakesh Kumar Panda (@iam_rkp) reported@airtelindia I have unlimited 5g pack is active. But my 4g data has been consumed. Whenever I complain about this, there is no solution.
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Rabi Anghu (@AnghuRabi) reported@airtelindia @Airtel_Presence Kindly, check what is wrong with Airtel Network, we are without Airtel Network at least from 5-6 hours ago. Location: Kamakhyapur - Gautampur - Maitripur - Dimapur under Diyun circle - Pin - 792103.
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Amol Bobade (@amol_bobade) reported@Airtel_Presence Airtel network has been down in our area, MIDC Paithan-431148, for almost 8 hrs now. No calls, no internet. This is causing serious inconvenience to residents. @airtelindia, please look into the issue and restore the service urgently. #Airtel #AirtelDown #Paithan
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Tunk Saikumar (@tsaikumar1989) reportedWhat the hell @airtelindia I am getting poor network today in Jiyaguda, Hyderabad area.
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Sayyed Mohseen (@Sdmohseen) reported@airtelindia @airtelindia_support Your network in Gulzar Colony, Parbhani has been showing 2G for the last 6–7 hours. I am unable to make calls or use mobile internet properly. This is not an isolated incident we have been facing such network problems repeatedly in Parbhani 1/N