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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 26% Wi-fi (26%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, New Delhi, Hyderabad, Imphal, Chhindwāra, Patna, Kolkata, Chandigarh, Bhubaneshwar, Latur, Guwahati, Cuttack, Shillong, Panaji, and Mumbai.

CityProblem TypeReport Time
Pune Wi-fi 1 hour ago
New Delhi Wi-fi 2 hours ago
Hyderabad Internet 2 hours ago
Hyderabad Internet 3 hours ago
Imphal Internet 3 hours ago
Chhindwāra Wi-fi 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • abirseal999
    Abir Seal (@abirseal999) reported

    @JioCare I don't it want anymore. Please cancel the registration and reverse the payment. I'll talk to @airtelindia for wifi.

  • HensuNaga
    Hensu (@HensuNaga) reported

    I have complained to customer care more than 3 or 4 times, but they keep saying feedback has been taken, yet nothing is solved. Is anyone facing this issue? @airtelindia @airtelfruad @AirtelScams

  • GamerArshu75
    Gamer Arshu (@GamerArshu75) reported

    I face internet issue from 24 hours but not resolved yet airtel. My work stuck @airtelindia

  • c236_j
    Harsha J (@c236_j) reported

    @ACTFibernet @ACTFibernet Your staff continue to delay this resolution. You’re simply trying to drag this on indefinitely. @airtelindia I’d like to switch to your service.

  • farooqu12607423
    Farooque khan_11.11 (@farooqu12607423) reported

    My Airtel WiFi has not been working for the last 2 days, and there has been no follow-up from your side despite the issue being reported. Kindly resolve the issue at the earliest and update me on the status immediate @airtelindia @Airtel_Presence

  • rara_rarad
    Ragu Raj (@rara_rarad) reported

    @aadaavaan @airtelindia @Airtel_Presence Change your network , they charge huge money for just 40 mbps speed, other networks provide excellent speed and service for this same amount .Nonsense Airtel believes they are the only internet provider.Don’t step back if they come up with any negotiation like free 1 month

  • mrsss95
    Stalin_Selvam (@mrsss95) reported

    @airtelindia Is this how you treat customers? Took payment for a new Fiber connection, promised same-day install, but 3 days gone with no calls, no updates. This is unacceptable. Install today or process full refund immediately.

  • RohitB951991
    Rohit Bhattacharya (@RohitB951991) reported

    @airtelindia @Airtel_Presence This is to inform you I will be formally lodging a grievance with consumer forum as there has been no effort to resolve the outstanding issue. I have reached out to Airtel Store, Appellate authority, X dm everything. I will also be porting my existing Airtel Black connection to Jio. Being a long time customer of Airtel brings no value and its only fair I port my existing family members connection from Airtel to Jio.

  • surewinn
    Sureshkumar (@surewinn) reported

    @Airtel_Presence @airtelindia I would like to discontinue airtel black. Can you please help me with this?

  • AnkitAshu321
    Ankit Kumar (@AnkitAshu321) reported

    we used to trust @airtelindia, but now we can't talk with customer executive also, problems increasing no resolution. Worst 5G

  • ruchithakur03
    Ruchi Thakur (@ruchithakur03) reported

    @airtelindia can your services get any worse? Been more than 24 hours, Wi-Fi is down. And you have nicely closed the ticket saying it’s resolved. None of your engineers called/visited either. And there’s no update as to when it will get resolved.

  • JorwalRiya54356
    Unwanted Newz (@JorwalRiya54356) reported

    @Airtel_Presence @airtelindia Facing continuous network issue (full signal but no internet) despite multiple complaints and service request re-opened. Affecting online classes and daily usage. Kindly resolve on priority.

  • sc080320
    sandipan_🫩 (@sc080320) reported

    @amansha01871154 @airtelindia Bro ; i have already registered a complaint against them in DOT but still no response from them

  • suficlassical6
    Shubham Dwivedi (@suficlassical6) reported

    @ViCustomerCare @airtelindia @ViCustomerCare either my issue should get resolved by 9:30 AM today or I shall discontinue my black plan. That's it

  • ayush3422719024
    ayush (@ayush3422719024) reported

    @AirtelIndia My Xstream Fiber is not working, LOS red light showing. Please fix ASAP. Location: Faizabad

  • growthinlearn
    Ashutosh (@growthinlearn) reported

    @airtelindia @Airtel_Presence Dear Airtel Customer Support, I am writing to request for assistance regarding my recent transition from a prepaid connection to a postpaid plan. I had an active prepaid plan worth ₹3,500, which was valid for 365 days. At the time of switching to the postpaid connection, a significant portion of this plan was still unused. My understanding was that the remaining value or benefits of the prepaid plan would be adjusted or transferred to my new postpaid account. However, I would like confirmation on whether this transfer has been processed. If not, I kindly request you to initiate the transfer or provide an appropriate adjustment of the remaining prepaid balance into my postpaid plan.

  • Satviksengar3
    सात्विक 🔱 (@Satviksengar3) reported

    Dear @airtelindia @airtelnews ,if this is the level of service you’re going to provide, it would honestly be better to stop selling SIMs altogether. One complaint hasn’t been resolved for 3 months straight. This is not service, it’s negligence.

  • MahiSK
    Mahidhar Kothari (@MahiSK) reported

    @Airtel_Presence @airtelindia @TRAI I am not getting refund from Airtel nor they are able to provide me service, how can I legally raise a complaint against them?

  • Astro4LifeRudra
    Astro4Life (@Astro4LifeRudra) reported

    Recently I shift my house in pratap vihar sector 12 KA block airtel network worst here even not able to make call or incoming @airtelindia @airtelnews

  • AkashKu11449233
    Akash Kumar (@AkashKu11449233) reported

    @Airtel_Presence After replying on DM as well sent email to support your appellate no one responded this is what airtel is aiming for . I will definitely stop telecom service from Airtel @airtelindia Dear @reliancejio please help me to get wifi postpaid & camera connection replacement airtel

  • KuldeepMan13052
    Kuldeep Mandal (@KuldeepMan13052) reported

    @airtelindia your team is very lazy and they don't solve my problem

  • Aladeen110
    AliAsgar (@Aladeen110) reported

    @airtelindia I am facing severe network problem. I am unable to make and receive calls. I need an immediate resolution as I am losing business due to your network issues

  • mithunbolchi
    Mithun Adhikary (@mithunbolchi) reported

    @airtelindia just ported to Airtel Postpaid, and now I think it was my biggest mistake. No incoming calls from other networks are connecting to my number. I'm just frustrated with Airtel after 1 day. I have complained over the phone, but it has not been resolved yet, for more than 7 hours now. This is my business number, and clients can't even reach me right now. No help, nothing!!

  • Sierra_charliex
    Sovind Chaudhari (@Sierra_charliex) reported

    @airtelindia @Airtel_Presence @airtelnews I have done recharge with Rs. 39 plan (3GB data/day for 3 days) after daily unlimited 5G data consumed as it is common in airtel however, this is not working with 4G nor 5G. This seems misleading. They are just looting the people.

  • technodeep
    Shikhar Deep (@technodeep) reported

    Nothing is working …. @airtelindia @Airtel_Presence Your technicians not picking call of your customer Executives. There is no accountability. They keep on passing ticket someone else . Look at the date.

  • kavinGgG
    kavin (@kavinGgG) reported

    Airtel AirFiber service has been consistently unreliable. If the modem is turned off and switched back on, the connection doesn’t restore for hours—sometimes up to 3 hours. For a service marketed as high-speed and dependable, this level of downtime is unacceptable @airtelindia

  • KirtiPraMi
    Kirti Mishra (@KirtiPraMi) reported

    @airtelindia Please don't be sorry. Just terminate my wifi service

  • bossbabypriya
    priyanka (@bossbabypriya) reported

    @airtelindia @Airtel_Presence Internet fluctuating for days. Your tech team's GENIUS solution? "Change your WiFi password." 🤯 And now they WON'T fix the issue unless I share an OTP to CLOSE the request I never asked to close! This is not support. This is hostage-taking. #Airtel

  • PrakirtiMe
    Prakriti (@PrakirtiMe) reported

    @KotakCares @RBI @airtelindia why do my wifi is not working since morning

  • aadaavaan
    Aadhavan® (@aadaavaan) reported

    If you’re thinking of getting @airtelindia WiFi, DON’T. I’ve been struggling for 72 hours without a connection. They have no service personnel available and their support team is useless. Total waste of money and time. 😡 @airtelindia @Airtel_Presence