Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 10: Problems at Airtel India
Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Bhopal, Bengaluru, Chhindwāra, Delhi, Cochin, Guwahati, New Delhi, Varanasi, Alwar, Mumbai, Durg, Manipala, Ujjain, Shimla, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Internet | 8 minutes ago |
|
Bengaluru
|
Internet | 18 minutes ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Delhi
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Cochin
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Sachhu (@SachhuAg) reported@Airtel_Presence No support from this fraud company yet @airtelindia plzz look into this matter @TRAI
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విఆర్ కర్ణ (@karna_vr) reported@ViCustomerCare @airtelindia Because of this lack of billing transparency, I have decided to port my existing Vi number to Airtel and switch to Airtel Prepaid. I hope Airtel can provide me with transparent pricing, reliable service, and affordable prepaid plans without unexpected charges.
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jithesh gopal (@jitheshgopal) reported@airtelindia @TRAI the site doesn't mention the apellate authority for escalation for complaints for DTH connection. currently we can raise a complaint only if you are already a DTH activated and customer ID given but not for customers who have paid an advance for connection
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Vikram (@vikramau) reported@airtelindia I had complained about very poor customer service and got a call back. The person listed to my complaint and promised to revert in 2 hours, several days have gone by, but no revert
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JIGAR SHAH (@shahjigarn) reported@Airtel_Presence @airtelindia Let's appreciate this magnificent operating model: 📧 Customer reports outage 📞 Escalation team calls ❓ “Sir, is it working now?” ❌ No 🙏 “We'll escalate it.” 📧 Customer reports outage again next morning. Rinse. Repeat.
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Adarsh Dwivedi 𝕏 (@adarsh17dwivedi) reportedBut now I don’t know what’s going on! @airtelindia please resolve my problem asap.
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pratik biswal (@pratik9283) reportedI am just searching to port out from @BSNL_OR as their service seems to be poor and connect with @airtelindia @Airtel_Presence Requesting immediate action . Waiting for response from the team
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dharmesh vats (@StavKD) reported@airtelindia Don't be shameless to send the bill for this month if this week also goes without wifi network
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Puran Singh (@Puran_Ind) reported@airtelindia Why are you taking so much time in shifting my Airtel Black. You want only timely bill payment with this kind of service. #WorstService #CustomerServiceFail #AirtelBlack
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Ronit Bhattacharjee (@RonitBhattach11) reported@airtelindia @Airtel_Presence @jagograhakjago For the past two weeks, I have been repeatedly contacting your customer assistance team regarding the purchase of an IPTV connection. However, instead of receiving clear and consistent information, I have been given different statements, different pricing/charges by support team.
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Bhaskar (@Bhaskar17932691) reported@SAIKRIS65480356 @airtelindia Its not only airtel rest all the network signals also poor. We need to anti radiation or less radiation boosters or signal enhancers are needed for this we need to take up first with association and then with the network agencies.
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Vikash (@PlayzVikash) reportedIm using @airtelindia in my home for 1 year facing network issues when i contact customer care recorded voice coming in hindi not in english when j contacted local they are also not responding.@TRAI pls look into this matter and take the action ASAP
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monarch (@monarchdecision) reported@airtelindia @Airtel_Presence suffering so much from your service. Iam using your airtel sim , the network is full but internet is not comming for 4g and 5g. My recharge plan is 2.5 gb per day but iam not even using 500 mb. Internet speed is like 0.20 kb per second.
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Nita Karmakar (@Nita_k1) reported@airtelindia @dth_airtel @Airtel_Presence DTH of complete building in Kolkata - 15, is not working, yr engineer came & left, couldn't solve, please assign a senior person immediately.
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Vinod M (@vnd_me) reported@airtelindia @Airtel_Presence please cancel my suspended wifi account and arrange an executive to pickup the router.. I tried to raise a request thru app but there is no option... getting 2 to 5 calls daily to recharge...
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AAKASH BHATTIYA (@Aakash_Bhattiya) reported@airtelindia @airtelnews You are always ready to collect the full bill from customers, but when it comes to providing reliable service or resolving complaints, there is zero accountability. If customers are paying for a premium service, they deserve a reliable network and
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Pratik (@PratikW64) reportedHaving internet problem @airtelindia in Gachibowli Hyderabad, chatbot support is useless it tries to just restart router. Also even with no internet it has all 3 yellow lights on lying about the status.
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Siddhesh Ratnamala Madan (S.M.S.) (@SidSurya4) reportedService Restricted:Overdue of _ on @airtelindia Mobile number 9967200642 Pay your bill to keep your mobile services running smoothly.Register to airtel autopay,avoid payment reminders & late fees (msg from Company). Give me two valid reason why I use Airtel ( the useless company)
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Shashank Shilapally (@Shashank6824) reported@airtelindia @Airtel_Presence Worst service ever. It’s been a week since I raised a complaint about my extremely slow AirFiber connection, and there’s still no response or update. No one is even bothering to address the issue. Really disappointed with Airtel’s service.
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James Maxwell (@JamesMaxwe1) reported@airtelindia Your customer service is ******* frustrating. My Airtel Fiber is down, your IVR is useless, and your service technicians don’t even pick up calls. After this bullshit, I’m switching to JioFiber. I genuinely request people to think twice before choosing Airtel Fibre.
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ASHU π² 🌶️🪞🫎 (@he37z) reported@airtelindia Bad service ever i am getting only two signal at my area whereas my family members are getting full signal they are using jio and airtel. I don't know what happen with my sim i am not getting 5g signal. otherwise i have to port my sim to jio provider @reliancejio
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PRATEEK UPADHYAY (@pkupadhyay566) reported@airtelindia @airtelnews @SunilBhartiMitl Senior-level escalation: I have faced severe indoor Airtel network/coverage issues at my residence for nearly 7 years. Despite repeated complaints, follow-ups & assurances, there is still no permanent solution.
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Sri Rama Chandra (@ramukings) reportedHello @airtelindia @Airtel_Presence @airtelnews : your executive took money for installation and now he is saying router is not available… its been two days nothing has happened. This is how you are providing service to your customers.
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Juhi Santra (@JuhiSantra) reported@airtelindia @Airtel_Presence it's been 20 days my wifi is not working, your stupid app shows no resolution to raise concern? Who will be accountable for my 20days loss of Internet Connection?
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Premkant Gupta (Lawyer) 🇮🇳 (@premkantgupta) reported@airtelindia @Airtel_Presence Airtel is automatically closing service request activating it. Customer care ignores, no response, no resolution. Complete GUNDARAJ!. Airtel service is third-class. Expecting anything from them is pure time waste. Avoid Airtel.
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𝑺☆ (@Shinexaj) reportedHey @airtelindia, showing 'No Service' and 'Pack Expired' despite a successful 1-year ₹3,599 recharge done on 23 May 2026 (Transaction ID). Please manually update my validity profile on the backend right away. Screen receipts attached
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Rakesh Dwivedi (@iRakeshDwivedi) reported@airtelindia @Airtel_Presence hi team Airtel , again our broadband not working from last 4-5 days. Pls send ur person asap as no one visiting inspite complaint raised. #airtel #broadband
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Sarah Zia (@sarah_zia) reported@airtelindia @Airtel_Presence I lodged a complaint about my Airtel wifi on Friday August 7 at 11.40 AM. It's been more than 48 hours and my wifi is still not working and my complaint has not been resolved. Pathetic and disgusting customer service!
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anshuman valavalkar (@duminey) reported@airtelindia What is the problem with Airtel WiFi ? Every week it is working on some problem for 5-6 hours, giving the same nonsense answer - some problem in your area. Very punctual to add penalty if bill isn't paid even for a day. What about all these hours lost. Pay us.
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UDAY DAS (@Udaydas004) reportedI would like to clarify that I never claimed the OTT benefits on my previous number My current active plan is the Airtel 599 WiFi + TV, and as shown in the benefits section it specifically includes these 4 benefits: Disney+ Hotstar Airtel Xstream Play ZEE5 Google One None of these four plan benefits are currently active on my newly registered number Since I am being billed for the 599 plan, these benefits are part of my account, and I should be able to access them. Kindly resolve this issue on priority and activate these 4 benefits on my current number as soon as possible. @airtelindia @Airtel_Presence .