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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 53% Internet (53%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Mohali, Delhi, Mumbai, Nellore, Hyderabad, Nagpur, Chhindwāra, Vadodara, Bhuj, New Delhi, Cochin, Jaipur, Pune, Patna, and Gandhinagar.

CityProblem TypeReport Time
Mohali Internet 53 minutes ago
Delhi Internet 1 hour ago
Mumbai Wi-fi 2 hours ago
Nellore Internet 3 hours ago
Hyderabad Wi-fi 4 hours ago
Nagpur Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • LOKESHSINGHBH15
    LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported

    @airtelindia Final reminder to @airtelnews @Airtel_Presence: Refund my ₹500 immediately. I paid for Airtel DTH/Airtel Black connection under Request ID TTBR8U7A54 / NTBR8U7A54, but the service was never installed/activated and the order was cancelled. I have already shared proof

  • Amitkum62843873
    🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reported

    Hi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel

  • therajatbishnoi
    Rajat (@therajatbishnoi) reported

    Hi @airtelindia there is an issue with my wifi its been more than 6 hrs internet not working..please can you check mobile number : +91 86991 63294

  • KarmaSutraKS
    Kuldeep Sharma (@KarmaSutraKS) reported

    @Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia

  • brndbykunal
    Kunal Patrawala | Digital Marketer. (@brndbykunal) reported

    @Airtel_Presence @airtelindia No one has still contacted me from your customer care even after repeated attemtps and emails. I think you guys are not interested in getting your outstanding bill cleared is it?

  • mishr_v1
    Harṣavardhana Miśrā (@mishr_v1) reported

    @SaffronChargers @airtelindia has this habit, your post actually reminded me of the refund they r supposed to give to me. I forgot to ask , but I will try now. Cancel k baad security deposit bhi nhi denge.

  • balajiKR66
    Raja 🌞 (@balajiKR66) reported

    Dear Airtel Firstly the Airtel thenks App is most unfriendly sonis the Chatbot Couldn't opt out of Google One Subscription neither your customer care support could Can't remove certain unwanted OTT channels My Complaint on connectivity issue is still pending @airtelindia

  • AmlanPriyabrata
    AMLAN PRIYABRATA BARIK (@AmlanPriyabrata) reported

    Dear @airtelindia @Airtel_Presence, 3 complaints, no resolution. SR: C5AGD3EST20260821374378 C5AGD3EST20260808259524 C5AGD3EST20260828363655 Poor indoor network, call drops, voice issues & very slow internet. Please fix this urgently. @TRAI

  • iPKAgarwal
    Pritish Kumar Agarwal (@iPKAgarwal) reported

    @airtelindia @Airtel_Presence My complaint number 11039244389. Still no resolution. Some random person visited the home without any intimation and absolutely no solution.

  • satyam_mahawane
    Satyam Mahawane (@satyam_mahawane) reported

    @airtelindia Complaint 658506698 lodged on 31 Aug for Airtel Xstream IPTV issue. For 2 days, I’ve been assured an engineer will visit, but no one has arrived. 📍 Khaniadhana, Shivpuri, MP Please resolve this urgently. The delay is causing inconvenience.

  • prashant_harith
    Prashant Harith (@prashant_harith) reported

    @airtelindia @OfficialDMRC Airtel Customer care people saying that 800 balance has been put on hold for security deposit. Is it the rule DMRC. Please don't turn blind eye on your card partner

  • bhumik_jr
    Bhumik Jain (@bhumik_jr) reported

    @Airtel_Presence @airtelindia what kind of priority you are giving to Airtel black customer. My Internet is not working from 3 days and your chat box has only a standard reply that we are working on it. The same reply is been given to non black customer also. Then what’s the use

  • rohitharkhani
    rohit harkhani (@rohitharkhani) reported

    @airtelindia I got new sim it was delivered on 1st sep still not activated details are already in dm Worst part is I am not able to reach out to customer support anyway store says they can not help Cc @TRAI

  • rohitsingh395
    ROHIT KUMAR SINGH (@rohitsingh395) reported

    @airtelindia complaint closed without solving issue CCPKI3EST202608,New com CCPKI3EST20260901402939. 7-8Days internet not working!!almost on every 7 days gap it happens. Whereas other company sim works fine where where..Y only Airtel.check last 1 year number of my compliants

  • thameem324
    Thameem - Drivevlog (@thameem324) reported

    @airtelindia @AirtelWiFi143 @Airtel_Presence it’s been 5 days since we made a complaint .. every month at least 3 days internet is not there .. how do think we can run our offices. made several complaints, you staff is saying there is issue company is not ready to address. unfortunately even after this you won’t fix .. I just wanted it to vent out.

  • pushkarprasad11
    Pushkar Prasad (@pushkarprasad11) reported

    @airtelindia You have very bad coverage in Greece. Calls don’t go thru most of the times, data and internet speed is atrociously slow. Nothing connects. Made a mistake taking the international pack for self and wife.

  • Kanav2003
    KANAV (@Kanav2003) reported

    @airtelindia I’m trying to shift my Airtel Xstream Fiber connection to my new house, but the technician says the DP is full and there are no available ports. Please look into this and provide a quick resolution. #Airtel #AirtelXstreamFiber

  • zia24547
    Zia (@zia24547) reported

    Hello @airtelindia @Airtel_Presence Any reason why the internet is down again in about 9 days ? What is it that I'm paying you for ? Hathway broadband is so much better.

  • MalhotraRa41944
    Rashmi Malhotra (@MalhotraRa41944) reported

    I’ve been following up with #airtel for 4 days as there’s no broadband at my business place . @airtelindia @Airtel_Presence is neglecting complaints, giving false promises & impacting my business #patheticairtelservices. Complaint # 13922051311, 13922051346 @jagograhakjago

  • JuniorJiraiya
    Chris Kevin (@JuniorJiraiya) reported

    @airtelindia I have the most unsatisfying and most irritating experience with yall over cancelling a WiFi service, your app only had a pause plan and no cancellation feature in it? Why do you guys increase your data packs prices if you can’t proved your customers with basics ?

  • Bieng_Aditya
    Aditya 🇮🇳 (@Bieng_Aditya) reported

    Hey @airtelindia @Airtel_Presence 5G is available in my area, but the signal is extremely weak and inconsistent. Please optimize the local network capacity and boost the coverage here , my locations is mishrauliya , Ghazipur city station 233002.

  • satyendratha
    Satyendra Thakur (@satyendratha) reported

    @airtelindia Quick Reminder - For last 1 year I am waiting for Airtel support with my query. Seems like CS channel is broken in Airtel

  • OmkarD08
    Omkar Deshpande (@OmkarD08) reported

    I had the worst experience with @airtelindia . Even after payment my outgoing services are still blocked saying ‘outgoing services are not available due to non payment of bill’ Raised multiple complaints, emailed them but still no resolution.

  • reckls
    benjamin franklin (@reckls) reported

    @Airtel_Presence @airtelindia Facing frequent disconnections on Airtel Fibre for the past several days. Connection drops multiple times a day, Raised complaints via app/call but issue keeps recurring. Need a permanent resolution. #AirtelFibre #AirtelInternetDown

  • dnbkindian
    Debarpita Banerjee (@dnbkindian) reported

    @airtelindia @Airtel_Presence Hey Airtel, Air Fiber WiFi connectivity issue since morning, router sometimes comes online for two three mins, then turn orange yellow, and since last 1 hr it is completely red. I work from home and it is critical for me. Location PIN - 713212

  • singhrahul1008
    Chaudhary (@singhrahul1008) reported

    @airtelindia why you are guys sending me the bills in every month when u have not shifted my connection till the time . How can you do this,,? Are you guys out of your mind..call me now want to discuss your ****@OrganicConsumer @jagograhakjago

  • jha__roshan
    roshan jha (@jha__roshan) reported

    @airtelindia This is becoming ridiculous. I scheduled a Wi-Fi service visit day before yesterday, and it has been rescheduled repeatedly.

  • SiddhuShah55
    Siddhu Shah (@SiddhuShah55) reported

    @iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.

  • RakeshM73729325
    Rakeysh Mahato (@RakeshM73729325) reported

    My broadband is not working from last 2 days and till now no call from engineer @airtelindia

  • vishwatalati07
    Vishwa Talati (@vishwatalati07) reported

    @airtelindia Brilliant service. Raising a request (31-1000016065784) today results in a resolution date two weeks out on 17/09/2026. Are you dispatching carrier pigeons to fix the tower, or should I just migrate to the Stone Age now?