Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 13: Problems at Airtel India
Airtel India is having issues since 09:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, New Delhi, Chennai, Lucknow, Pune, Haridwar, Mumbai, Ahmedabad, Guwahati, Dehra Dūn, Gurgaon, Kolkata, Agra, Dhanbād, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 3 hours ago |
|
New Delhi
|
Internet | 3 hours ago |
|
Lucknow
|
Internet | 5 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
|
Chhindwāra
|
Wi-fi | 6 hours ago |
|
Pune
|
Wi-fi | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Amarsingh Chavan (@AmarsinghChava1) reported@airtelindia I never see the kind of service in my whole life..worst service.. fraud .. just cheating people when i requested internet hard down they create request for after 1 day mad people minimal sense .. pls stop using Airtel immediately request you to stop they cheat anytim
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It, s shiv (@IShiv27969) reported.@airtelindia Facing continuous delay in resolving my damaged Wi-Fi router issue caused by power fluctuation. Already shared all details earlier, but still no proper action taken. Please prioritize and fix this ASAP. #AirtelThanks
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PAPA ELECTRON (@iamtheelectron) reported@Airtel_Presence @airtelindia wrost service ever seen by this ******* company. And when trying to connect customer care they won't listen anything, they will just restart the modem. Still nothing happened. The problem remains as same. I kindly request airtel to go to hell.
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Chaos (@volt_carrier) reportedYou might get stuck in an emergen but @airtelindia @Airtel_Presence won’t help for days. ****** services.
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Thakur rishav Singh (@rishavsingh13) reported@airtelindia @Airtel_Presence AirFiber was installed but internet has never worked. Since service is unusable, I am requesting a full refund and account closure. Multiple follow-ups have gone unanswered. Please process the refund immediately and confirm in DM. #RefundRequest
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Jay (@Jayathirtha) reported@Airtel_Presence Horrendous customer service from your #Bengaluru #JPNagar broadband team. The ticket# 11030130847 was said to have been fixed a few hours ago and now it is broken again. This keeps happening quite often. Why don't they do a decent job once for all? @airtelindia
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𝑳𝒆𝒐 ★ (@is_peakypraveen) reported“Fastest network” they said. Meanwhile, pages won’t even load. Pathetic connectivity and zero stability. Do better. @airtelindia @Airtel_Presence
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sakshu_17 (@sakshu_17) reported@Airtel_Presence @airtelindia I requested permanent disconnection of my Airtel WiFi connection after cancelling the ownership transfer request. Airtel support confirmed disconnection within 7 business days. Today I received an email saying ownership was updated instead of disconnecting the connection. Need urgent resolution and confirmation of permanent disconnection with no future billing.
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Vishal Thakur (@VishalT20264763) reportedEven here, there has not been a single response from @airtelindia other than they are sorry. Nobody is ready to fix the service quality, but atleast let me move out of airtel.. This is so frustrating.
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Nikhil (@nikhil_chirame) reported@airtelindia @Airtel_Presence please help with disabling the flash messages on iphone. Yours customer support is pathetic.
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@imAj18 (@Ajithre34878854) reported@airtelindia @Airtel_Presence I took an Airtel WiFi connection 5 months ago and have received at least 30 outage messages in 30 days. My work was affected for an entire week once, and today they cut the WiFi without notice, disrupting my important meetings. 1/2
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Triloki Prasad (@triloki151) reported@airtelindia @Airtel_Presence @airtelnews Very disappointed with Airtel support. Raised broadband shifting request multiple times, but no proper resolution received. Getting the same generic response from every team. Service R-No: 10934727153. Please check ASAP.
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Anish Kunkri (@AnishKunkri) reported@airtelindia Poor network service Always its changes to 4g from 5g One week ago it always shows 5g Shame on you
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Vikas Nehra 🇮🇳 (@ErNehraVikas) reported@airtelindia @Airtel_Presence 0123217757044_wifi Facing terrible broadband service from Airtel for the last 1 month. More than 7 outages already & the internet is still not working right now. Repeated disruptions with no permanent fix. Extremely frustrating for work & daily use.
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Piyush Khandelwal (@p_iyushk61) reported@airtelindia my airtel black wifi is down since past 16 days. Every day cc says it'll work tomorrow but never works. Any resolution expected or shall I close my black account?
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Anban 🌾🕊 (@Adalarasan07) reported@airtelindia We are facing 5G poor network in Sastri road, Thillai Nagar, tiruchirapalli- 620018. There was no response from your Thillai Nagar Airtel office. There will be no communication from the office for further escalation. They are not even address the issue. 😡
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Lalit (@pareshg44) reported@airtelnews This all because of customer harrament manuplation of pricing at the time of recharge and less spending on customer support and satisfaction company like @airtelindia rose revenue and profitability they don’t care customer service i had extremely bad experience
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gulamgaus misbahi (@gulamgausnoori7) reported@airtelindia Airtel network issue 5G please help me
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Krishan Kumar Garg (@KrishanKumarGa3) reported@airtelindia i told you at 5 pm will go to Doctor & return late. No support provided. Tell me what sr citizens do. Without Wifi life becomes hell. AIRTEL very poor in support including their local team. we cant send mail nor use any app. Where to complaint of non-performing 1of2
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Debayan Das (@debayanisbak) reported@airtelindia @Airtel_Presence ported my eSIM and it’s been 24 hours no network, already followed up twice. What’s happening?
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Akshaya (@AkshayaIII) reported@airtelindia @Airtel_Presence tell the world what is the procedure to disconnect wifi mesh? BECAUSE YOU DON’T EVEN HAVE ONE, AND YOU DON’T KNOW HOW TO DISCONNECT IT, your team is just going on a loop!! So Stupid of you and shame on you people.
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ash pra (@ashpra7) reported@airtelindia @airtelnews airtel service is the worst they dont care about their customers. When they have to sell a product they will call 4 times but when you have a problem you have to call 4 times. There is no control over ticket closure or escalation.
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ruturaj patil (@ruturajpat94623) reported@JioCare @airtelindia @VodafoneIN_News What kind of service your giving to customers jio ??? Your are charging as service charges and not even providing proper service, this is really shameful for company like you #pathetic #disapointed
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Shakeel (@Shakeel19s) reportedPoor mobile network and slow internet issue has been continuing in my area since last year. Complaints are closed/marked resolved without any permanent solution. This is unfair. Please escalate this to the network team and provide a clear timeline. @airtelindia @TRAI
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Ramana Reddy (@RamanaR89964758) reported@airtelindia @SunilBhartiMitl I have provided my contact number. I am awaiting response as a last resort. I am really tired of the pathetic support from airtel
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Masum Khan (@iamMK0305) reported@Airtel_Presence @airtelindia @airtelnews My internet has been completely down for the last four days. Will I get a refund or a bill adjustment for these four days of no service? I shouldn't have to pay for a service that I couldn't even use.
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Vaskor Khara (@VaskorKhara) reported4 Days passed. No 'unlimited' 5G despite being in 5G area and 5G written on signal bar. Called and mailed customer care several times. Closed 2 tickets without solving the issue. False promises of services, scamming tactics, etc are motto of Airtel. @TRAI @DoT_India @airtelindia
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Navneet Photography (@NavneetPhotogr1) reportedReally disappointed with the service from @airtelindia Postpaid. Even as an Airtel Black customer, no proper resolution provided. Disconnection emails go unanswered and support agents fail to give correct resolutions on calls. “Premium” service only in name. #Airtel #AirtelBlack
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Ahmad Ali (@Ahmad96600756) reported@airtelindia Most cheap and useless Network is airtel Never switch to this network
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Arvind Dey (@turtlerobs) reported@Airtel_Presence @Airtel_Presence @airtelindia 9 hours has passed and yet the broadband issue is not yet resolved. Will you give 1 day extra on my recharge money? If not then you don't have any rights to deduct my money for the service you have not provided me. Will you agree to this?