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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Delhi, Pune, Mālegaon, Rohtak, Kolkata, Bhopal, Chhindwāra, Mumbai, Guwahati, Chennai, Meerut, Dehra Dūn, Port Blair, Ahmedabad, and Hyderabad.

CityProblem TypeReport Time
Delhi Internet 1 hour ago
Pune Internet 2 hours ago
Mālegaon Internet 2 hours ago
Rohtak Internet 4 hours ago
Kolkata Wi-fi 5 hours ago
Bhopal Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • rutu609
    RUTU (@rutu609) reported

    Why the hell don't telecom companies provide a calling-only plan? the basic recharge, it's starting at ₹349. My papa stays at home. He doesn't need mobile internet. He hardly watches YouTube. All he needs is to keep his SIM active and call his friends and relatives. We already have Wi-Fi at home. He doesn't go outside much except to the farm. He doesn't need 2 GB/day, unlimited 5G, or SMS. I don't think he even uses 1 GB in 28 days. Still, every month I have to recharge ₹349 @reliancejio just to keep his number active and let him make calls. @JioCare and @airtelindia , why are you forcing people to pay for services they don't even use? What should I do? I only want to keep his SIM card active and let him make calls. I don't want to spend ₹350+ every month on data that will never be used. Is there any other option I'm missing? ₹349 may not look like much to some people, but if we're not using 90% of what's included, what's the point? There should be a simple and affordable calling-only and SMS plan, especially for senior citizens and people who don't use mobile data. Anyone else facing the same issue.

  • jogprasad
    Prasad Jog (@jogprasad) reported

    @MCA21India @airtelindia @airtelnews this big multinational thinks it is below their level to respond to a customer who wants to use their services. After payment, they are not providing service nor responding to my requests. They know ministry won't do anything to them.

  • bipali16
    BIPLAB CHAKRABORTY (@bipali16) reported

    @airtelindia I find you are sending repeat messages to me to complete KYC for completing final requirement for opening Airtel Payment Bank although I have never applied for opening account with your bank. PL Note I am not interest in opening any account with you. Pl stop SMS.

  • Pseudo_Optimism
    Dead man talking. (@Pseudo_Optimism) reported

    Hi @AirtelIndia, I need your help. My postpaid numberwas barred while I was abroad due to unpaid bills. I’m back and want to clear all dues, but neither the Airtel Store nor the app can locate my account. Please assist.

  • 001Nitish
    nitish kumar singh (@001Nitish) reported

    Hey Airtel, at least reply. We know you're one of the biggest telecom networks, but the complete lack of response is disappointing. Please acknowledge my issue and provide an update. I'm still waiting for your support. @Airtel_Presence @airtelindia

  • Arunabha_DilSe
    Karma Works Silently (@Arunabha_DilSe) reported

    @airtelindia @Airtel_Presence I am having an issue with my wifi router.recently during a power fluctuations in my locality the original adapter got damaged and am using a local market adapter.may I know how can get an original power adapter white color for my xtreme fibre router

  • OGJagath
    Dr.Jagath.O.G (@OGJagath) reported

    @airtelindia I'll switch to jio if my complaint is not resolved in 24 hours and I'll make sure to advice the same to everyone I meet

  • rahulpoonia786
    Rahul Poonia (@rahulpoonia786) reported

    @excitel_rocks The issue is still not resolved it's been 14 days now what kind of service is this? @jio_fiber @airtelindia can i get a new connection in delhi- 110021

  • mishra15687
    Ram Prakash Mishra (@mishra15687) reported

    @airtelindia @Airtel_Presence @airtelnews If anyone gets a call to merge with One Airtel and get Rs.100 discount monthly lifetime. IT’S A BIG TRAP.. AIRTEL PLAN YOU CAN’T PORT OUT EVEN IF SERVICE PROVIDED IS WORST🙏

  • rajatsharmagi47
    Rajat Sharma (@rajatsharmagi47) reported

    . @airtelindia i am your costumer since 12 years, but now my airtel no. Did not get network in my house since last 2 month. I complaint also but did not resolve, so pls resolve it othrwise I port my airtel no. 8650981093 to @jio

  • OGJagath
    Dr.Jagath.O.G (@OGJagath) reported

    Because of your unnecessary delay in processing my Wi-Fi relocation my old package is getting wasted, This delay is entirely due to Airtel's inefficiency I expect appropriate compensation for the loss caused and an immediate resolution of my relocation request @airtelindia

  • pandeypsp
    P S Pandey (@pandeypsp) reported

    @airtelindia It's been 6 days since I requested broadband shifting (31 July). Despite multiple calls to customer care, nothing has been done. Extremely poor service and no resolution. Kindly resolve within 24 hours or disconnect my connection. #CustomerService, @Airtel_Presence

  • Djalhare1
    Djalhare (@Djalhare1) reported

    @airtelindia @Airtel_Presence Impact: Wasted last recharge. Had to do another unlimited recharge just to keep number active. Tried: Wifi only. Called 121 - no solution. Request: Immediate network fix OR bill/recharge refund + compensation as per TRAI rules.

  • RohanKhare14
    Rohan Khare (@RohanKhare14) reported

    @Airtel_Presence @airtelindia @reliancejio Kindly address the issue we are having wrt to WiFi. We cannot even reach the customer service. What is going on?

  • kajalselani
    Kajal Selani (@kajalselani) reported

    @airtelindia I am fed up of recieving so many calls from you each day. You have the worst customer service ever. Telling me each day about your new offers is not going to make me use your services. THIS HAS TO STOP NOW! I never wish to use Airtel again for this stupidity.

  • o_o4_o_
    Detective ☉ W (@o_o4_o_) reported

    @airtelindia I already did my recharge and my service is working, why your airtel thanks app still shows my plan expired? I'm not able to claim my plan rewards because of this stupidity.

  • Djalhare1
    Djalhare (@Djalhare1) reported

    @airtelindia @Airtel_Presence URGENT: I hv No Airtel network in dudulgaon,pune MH- 412105 since last 15 days. Issue: 0-1 bar signal at home & office. Calls drop, data unusable.

  • imsport12
    ishan (@imsport12) reported

    Airtel wifi is not working since last 27 hours Assigned Engineer is neither responding nor showing up to resolve the issue @airtelindia @Airtel_Presence

  • atharvuntwale20
    Atharv Untwale (@atharvuntwale20) reported

    @airtelindia @Airtel_Presence I'm not upset because my internet was slow. I'm upset because as a customer, I expected transparency. If you're restricting someone's service: Tell them the recorded usage. Explain the policy clearly. Give a consistent answer. That shouldn't be too much to ask.

  • aditya2952
    Aditya Tiwari (@aditya2952) reported

    @airtelindia I tried upgrading my SIM to eSIM. Got email for confirmation call but never received it. Services disconnected, now no signal & can’t use anything. How can I restore my physical SIM or complete eSIM activation urgently?

  • Vishal_Tyag
    Vishal Tyagi🙏🇮🇳 (@Vishal_Tyag) reported

    @airtelnews #GopalVittal @airtelindia #airtel Dear sir People are looking for 5G and 4G network but we are still facing network problem at my location. Pincode 246749. Every couple of months I receive same apology message only. No solutions.

  • ashishcool3360
    Ashish Chauhan (@ashishcool3360) reported

    @airtelindia your wifi team has done fraud me i have paid 1500rs for new Airtel wifil installation but as per your engineer no network coverage is their , engineer has cancelled the installation and told me that i ll get refund with in 2 days , its been 10 days i hv nt gt refund

  • adityagoyal_07
    aditya goyal (@adityagoyal_07) reported

    @airtelindia @Airtel_Presence I was promised no hidden charges at installation, yet for the last 7 months I’ve been charged Late Fees and other unexplained charges every month. If this continues, I’ll disconnect my Airtel Xstream service. Kindly resolve this ASAP. #Airtel

  • sunnybawachi
    Sunny Pullambil (@sunnybawachi) reported

    @airtelindia It's been more than 24 hrs since the installation of Broad band wifi and the connection has not been activated. I was told to send my details by DM which I have done. Still no response. Wonder what type of service you wll be providing? Disgusting.

  • aslamshaikh12
    Better Kalyan Shilphata (@aslamshaikh12) reported

    @TRAI @airtelindia we have been facing network issues in our area since 6 months or more. Internet and voice calls but no one is interested to resolve the said issue. Difficult to raise complain due to slowness in internet. Pin code :421204 Daighar village,thane.

  • PJ_CRACKER
    Piyush (@PJ_CRACKER) reported

    @airtelindia hi have been trying to reach via DM and to customer care on the number but have got no help. Please check DMs.

  • riteshgadasia
    Ritesh Gadasia (@riteshgadasia) reported

    Airtel’s representatives have shown complete disregard for basic courtesy, professionalism, and respect, irrespective of a customer’s age or circumstances. @airtelindia @jagograhakjago @TRAI

  • shivasaiyaram
    Shiva Yaram 📸 (@shivasaiyaram) reported

    @Airtel_Presence @airtelindia I've been an Airtel customer for 4 years and never faced such issues until I shifted my connection to my new address. I hope this is an issue with the local service team and request an immediate resolution.

  • SANJAY_ROUTRAY
    Sanjay Kumar Routray (@SANJAY_ROUTRAY) reported

    @airtelindia Even after multiple requests tweet have been done still no response from the team worst experience choose Airtel d2h

  • Anand_00K
    𝐀𝐍𝐀𝐍𝐃 (@Anand_00K) reported

    @AshokYadavIN @airtelindia @Airtel_Presence One of the India's worst service provider...sirf government Ko chanda deta hai aur dhandha leta hai