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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 11: Problems at Airtel India

Airtel India is having issues since 12:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Delhi, Chhindwāra, Baddi, Chennai, Chandigarh, Aizawl, Mumbai, Pune, Bhubaneshwar, Hyderabad, Ahmedabad, New Delhi, Bhopal, Kozhikode, and Shillong.

CityProblem TypeReport Time
Delhi Internet 12 minutes ago
Chhindwāra Wi-fi 49 minutes ago
Baddi Total Blackout 1 hour ago
Chennai Internet 2 hours ago
Chandigarh Wi-fi 2 hours ago
Aizawl Phone 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Ysrcp_Shankar
    𝗦𝗛𝗔𝗡𝗞𝗔𝗥 𝗬𝗦𝗥𝗖𝗣 (@Ysrcp_Shankar) reported

    Hello @airtelindia @Airtel_Presence For the past one month, my Airtel Wi-Fi router has not been working, and my issue has still not been resolved. Despite repeated attempts, the local Airtel office staff are not properly registering or responding to my complaints.

  • Neural__Nomad
    Mantastic (@Neural__Nomad) reported

    @airtelindia What’s the problem with your customer care service. Even after waiting for 15 mins and navigating theirs no option to reach out to your customer care service agent .. pathetic service

  • vineetkgoyal
    Viineet Goyal (@vineetkgoyal) reported

    @airtelindia @airtelnews @Airtel_Presence Facing constant connectivity issues on my postpaid WiFi (DSL No. 01132439580_wifi, A/C 20048178198) since installation on 27.04.2026. Raised complaint ID 11037576231 — still unresolved. Paid Rs 1500 in advance (receipt enclosed) for a broken 40Mbps connection (Rs 499/- unlimited plan). Need a permanent fix, not another temporary patch. #AirtelWiFi #AirtelCustomerCare #PoorService

  • jogprasad
    Prasad Jog (@jogprasad) reported

    @airtelindia @Airtel_Presence @airtelnews are you people really in the business of communication? I have been writing to you since 2 weeks and you don't reply. I am not asking for any complicated issue. You can simply refund the money paid by me and close the matter.

  • realaarvi
    🦋™सुखोई™🦋 (@realaarvi) reported

    Dear @airtelindia plz solve network problems immi.. effect 🤞

  • vineetkgoyal
    Viineet Goyal (@vineetkgoyal) reported

    @airtelindia @airtelnews @Airtel_Presence Facing constant connectivity issues on my postpaid WiFi (DSL No. 01132439580_wifi, A/C 20048178198) since installation on 27.04.2026. Raised complaint ID 11037576231 — still unresolved. Paid Rs 1500 in advance (receipt enclosed) for a broken 40Mbps connection (Rs 499/- unlimited plan). Need a permanent fix, not another temporary patch. #AirtelWiFi #AirtelCustomerCare #PoorService

  • manicknj
    manick (@manicknj) reported

    @Airtel_Presence @airtelindia 2/n I have even provided my residential address and phone number as per her request. There seems to be no progress made in resolving my problem even though I’ve paid an advance towards the installation.

  • advnaresh_kumar
    Advocate Naresh Kumar (@advnaresh_kumar) reported

    @airtelindia one of my friend, internet is not working in the sim. What happened? Kindly fix this issue asap

  • suneeshsp
    Suneesh (@suneeshsp) reported

    @airtelindia any responsible available in Thirunelveli, TN..facing pathetic service and no one is responding for new connection...

  • MintOminty
    Minty Sharma🍹 (@MintOminty) reported

    @Mishraabhinavv5 @airtelindia @Airtel_Presence Just one more day, will throw all equipments at their store, complete disregard to customer service

  • code_sagar
    Sagar (@code_sagar) reported

    I had to send 2 v imp docs and I have a presentation in 15 mins Guess who decided to ruin me? @airtelindia No Wi-Fi from last 1 H — Few days back someone from their social media team reached out to delete my posts I said I’ll do once I’m satisfied with the service but this is happening now — Actually I think I’m the fool here I got 3 numbers and Wi-Fi and DTH all from Airtel What a mistake I made 3 years back — Guys take wise decision Always have backup

  • me_shrutisingh
    Shruti Singh (@me_shrutisingh) reported

    Hi @airtelindia Greetings! I've been using Airtel WiFi for the past 6 years. Never had any issues with the support service. Whenever we reached out, support was always available. But, since the past 2 days, the WiFi has been disconnecting frequently. [1]

  • MintOminty
    Minty Sharma🍹 (@MintOminty) reported

    Almost 18hours since I raised this issue on social media @airtelindia unable to restore WiFi connection and Digital TV connection which is postpaid and they have already taken 2months rental in advance This connection isn’t even completed one month 🙌🏻 LMAO @Airtel_Presence

  • yours_hayat
    Mohd Hayat (@yours_hayat) reported

    Hey @airtelindia @Airtel_Presence i am facing an issue for a long time regarding to my WiFi and i also call customer care but my issue didn’t resolve as I recharged it on 28 july and today i got a message that i used my 1k GB that impossible last month i also get the same issue

  • Nikhilbetkiker
    Nikhil Betkiker (@Nikhilbetkiker) reported

    @airtelindia Frequent slow internet and Wi-Fi issues with my Airtel broadband. Speed keeps dropping despite having a paid plan. Please investigate and fix this permanently. Kindly provide a complaint/SR number. #Airtel #AirtelIndia

  • PravinTankaraj
    Pravin Tankaraj J (@PravinTankaraj) reported

    @airtelindia @airtelindia Still waiting for call back. Its been 2 days now. Writing blunt pointless emails might never help.

  • vishu61140
    vikash..... (@vishu61140) reported

    @airtelindia how difficult can it be to get to your customer care executive. Tried n number of times. You guys don't have value for your customers time. Have bought a new sim through your app, still not delivered, cAnt even track? Such service.

  • niteshkrmodi92
    NITESH KUMAR (@niteshkrmodi92) reported

    @airtelindia Airtel itself doing scam @airtelindia .. @DoT_India could you please help me.

  • abhibahraich
    Abhishek Jaiswal (@abhibahraich) reported

    Issue not resolved yet , Your Area Manager is not answering to call and local engineers are befooling since 10 AM @Airtel_Presence @airtelindia @MIB_India

  • Abhisek_379
    Abhisek Bharati (@Abhisek_379) reported

    ll have no choice but to discontinue this Airtel SIM and switch to another network. Please take this seriously.(2/2) @airtelindia @Airtel_Presence

  • ananyamalar
    Ananya (@ananyamalar) reported

    @airtelindia day in and day out your servers idk have stopped working. Earlier there used to be just one bar and now that is gone too. You just suck money bro. You close the complaint on your own without resolving. I hope you rot which is not going to happen though!

  • 16tanwar_raj
    R7VEN (@16tanwar_raj) reported

    @airtelindia Request id-31-1000015512872 Request closed without giving any resolution.

  • CyberVishesh
    Ꭾʀᴏꜰᴇꜱꜱᴏʀ  (@CyberVishesh) reported

    @airtelindia I recently ported my mobile number from BSNL to Airtel. I need a copy of the Customer Acquisition Form (CAF) submitted during the porting/activation process. Please let me know the procedure to obtain my CAF and the required documents for verification.

  • ratneshmootha
    Ratnesh Mootha (@ratneshmootha) reported

    @airtelindia @Airtel_Presence service request no. 11037456685 assigned to ARAVINDH C (07942732877). He will contact you between (14 Aug 2026 01:00 PM - 02:00 PM). Person comes does not attend fault & leaves without saying any thing. Why. Does it cost to say what the problem is

  • komalakrishn
    komalakrishn ™ (@komalakrishn) reported

    @SD__Tweetz0 @airtelindia @reliancejio epudanna network icchava

  • wanderjay06
    Jayanth (@wanderjay06) reported

    @airtelindia last 1 month so much network issue 🤦🏽

  • Noon_Two
    Saurabh Shinde (@Noon_Two) reported

    @airtelindia airtel fiber wifi is down since afternoon. Not able to reach to call center, engineer says he is busy till tomorrow afternoon and your chatbot is unhelpful. @airtelfi

  • AbhilashaM07
    Abhilasha Miglani (@AbhilashaM07) reported

    And rohit the dedicated engineer in our area doesn’t know how to talk. This is the level of customer care these days. It’s high time we should switch from airtel and port all our numbers as well. Because you guys never fail to disappoint. @airtelindia @Airtel_Presence

  • AbhilashaM07
    Abhilasha Miglani (@AbhilashaM07) reported

    @Airtel_Presence @airtelindia @Airtel_Presence it’s been 2 days and still no one has come to even see what is wrong with our wifi, I work from home, is this is why I got such premium wifi, absolute ****** service and false timelines by customer care executives. You guys shouldn’t run a company

  • guptakandarp296
    Kandarp Gupta (@guptakandarp296) reported

    @airtelindia 15 days of connect and it is down. It takes 24 hours to book a slot and after than engineer doesn’t arrive nor is reachable. Should i remove and please me know should move back to @reliancejio request ID: 11037532656