Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 17: Problems at Airtel India
Airtel India is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Phone (10%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Vadodara, Chennai, Chhindwāra, Jaipur, Rohtak, Pune, Udaipur, Bhopal, Hyderabad, Dindigul, Mumbai, New Delhi, Agra, Bengaluru, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Vadodara
|
Total Blackout | 9 hours ago |
|
Chennai
|
Wi-fi | 10 hours ago |
|
Chennai
|
Internet | 10 hours ago |
|
Chhindwāra
|
Internet | 13 hours ago |
|
Chhindwāra
|
Wi-fi | 15 hours ago |
|
Vadodara
|
Total Blackout | 15 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Atlantian Singh (@atlano_exe) reportedDay 8: Broadband still down. Broken fiber cable. No engineer has visited despite repeated assurances. Appellate Authority responded with a generic template instead of a repair schedule. Customer ID: XXXXX. @airtelindia @Airtel_Presence
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Amit Kumar (@amitlkumar) reported@airtelindia called 198 many times but no way to connect to actual human being. It’s useless chat with AI via app and absolutely not helpful. Ticket closed without any fixes 31-1000014913142 multiple times. a joker service you r running in name of 5G when even 4G doesn’t work(2/2
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Sanju (@Sanjufflm4567) reported@airtelindia my dish tv is not working since yesterday . Complain registered but your agent not responding ! His contact number is not reachable !! Can you please help ? @GoutamGhosal3
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Devansh Pandey (@devansh_101005) reported@sankitdev @airtelindia @reliancejio Please don't switch to jio it's worst
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Ankit Harsh (@imankitharsh) reported@JioCare What?Can you not see the details of the connection jio has put? I have given you the number and that has the address and registered mobile number. Please do the needful at the earliest and do provide a timeline to fix this issue, the next hour @airtelindia will be here to replace
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Binay Mishra (@bkmishra886) reported@airtelindia @bhartiairtelfdn Are you guys seriously looking my internet is not working
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Masked Man (@masked3192) reported@theBuoyantMan Instead of calling out @airtelindia for their unfair practice and bad customer experience, here comes Mr. Holier-than-thou. Many companies have restrictions on USB usage. Now don't say switching job exists or BYOD exists. 🤦
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Youth singh (@SinghPrakaash) reported@airtelindia I requested wifi shifting 1 week before still no engineer or any person came. Wifi shifting is very rubbish service here. If you are providing free shifting service then dont treat that free service as garbage. I will disconnet and throw this airtel setup next month.
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AnandM (@EmergingBharat) reported@airtelindia I am Airtel customer. Can you pls help how to receive OTP on email while in US.. Also does receiving OTP on mobile will incur any cost ? Thx for your help
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Raunak Ruia (@raunak_ruia) reported@airtelindia my internet service is down since 02-Jul-26. I've called the customer care atleast a dozen times. I've also sent a mail to the regional appellate team. But, till this moment, nothing has happened. This is very frustrating and annoying.
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Abhishek Singh (@techieabhi18) reported@airtelindia @Airtel_Presence Absoulutely bullshit service been trying to replace the wifi router from a week as it is not working even all call staffs are bulshit and the airtel store near my store is also trash. either replace the router or i will trow it in the office
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Mr. Democratic (@MrDemocratic_) reportedAirtel is consistently disappointing, The network in my village in MP has been very poor for months, making it impossible to get any work done. There are prolonged outages lasting hours, yet recharge prices keep going up. Customer grievances are not being addressed. Shame on @airtelindia
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ShyamKaran Vineeth V (@vineethshyam) reported@airtelindia absolutely disgraceful the support you provide. Two times I requested for iptv but the request was taken for dth. In a span of 45 days I paid Rs 500 twice , no refund and I end up chasing your customer support who have absolutely no clue on what’s going on. Extremely disappointed. Terrible
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Rohit Karan (@cybofreak) reported@airtelindia @Airtel_Presence @TRAI I'm traveling & activated IR pack after checking the coverage countries. However it's not working here in Guinea Bissau. Not even getting incoming calls. Sent an email, and checked with your chatbot, no help so far. Pls assist asap.
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Sagar Vaswani (@sagarvaswani) reported@Airtel_Presence @airtelindia @Airtel_Presence I have shared details in DM. Expecting a swift resolution as it is an emergency situation. Not sure why you charge 4,000/5,000 INR for IR pack and can’t even provide a basic resolution/fix.
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VJ Thakur🚩 (@iVJThakur) reported@airtelindia @Airtel_Presence @TheSunilMittal Airtel Service is having some techncl problem in Gadchiroli city in Maharashtra since 2 PM, 17/07/2026 & still service is not available. How much time required to fix this issue. I want my yesterday's Internet Data back. 7559411922
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Balamurukan (@bawesme) reportedI live in an area with no 5G and at work I sometimes only get one beam. The network is poor when travelling, yet you claim I cannot share a hotspot? This is a persistent issue and I am still on postpaid. Why should I continue to pay for this service? @airtelindia
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Pritam (@Pritam1651938) reported@airtelindia Worst service. My Wi-Fi issue is still unresolved despite repeated complaints. Your team keeps closing tickets without fixing anything. I've wasted time and money. Resolve it immediately, or I'll escalate this matter to the Appellate Authority and Consumer Commission
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jahnavi patnala (@orochimaru_janv) reportedPlease first respond to the issue @airtelindia @Airtel_Presence just keeping a generic msg and to drop details in dm and then ingoring it . Ur response time is too poor
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surabhi (@surabhi6chill) reportedStill complaint not resolved @airtelindia @Airtelxstream4
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Shaik Gouse Lazam (@sk_gouse_lazam) reported@Cartidise One my life's worst decision is to take @airtelindia postpaid. I've raised 100+ complaints that network is not working and everytime it is getting closed. If you have internet issues and you call 198 and press 1 they dtmf detection is not working idk who is testing these
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twnkl (@whxlxen) reported@Mudi_Ji_Alt_Acc @airtelindia @Airtel_Presence Truuuuu trueeeeee mere yha to bc network issue b h data to chalta hi nai h , im solely dependent on WiFi , wo b bhadwa subah se band h , na app se kuchh ho rha h , na emails ka reply aa rha h 😭🙏🏻
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Raghu (@RaghuViriyala) reported@JioCare It's been 10 days of disruption in the last one month. I'm fed up. @airtelindia up for grab? All I need is decent service. I know there will be disruptions but need assurance that my problem will be heard in case of an SR. Not a big ask!
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Rehan Ahmad (@RehanAh00) reportedSir @airtelindia I want to cancel my 299 pack and start with the 399 one.
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Siddarth Chowdhary (@sid2222000) reported@airtelindia is pathetic in Gachibowli, @hyderabad - they just take customers for granted! Both my broadband & mobile phone sim are airtel & at least thrice a month there are random (total) cutoffs without any notice. Their customer service is also non existent! Contd…
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Swapnil Dhawale Patil - स्वप्निल ढवळे पाटील (@swapnnildhawale) reported.@airtelindia, For the past several days, your network has been extremely poor. Calls are getting disconnected midway, voice quality keeps breaking, and mobile internet is barely working. This is becoming very frustrating. Please resolve the issue immediately. #NetworkIssue
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Sanji (@ChefSanji05) reported@airtelindia I’m distressed by unprofessional staff who ignore others’ time. I paid for Wi‑Fi in New Delhi 3 days ago; tech promised 14 July, then kept saying “today” and now won’t answer. Your app has no complaints option and I can’t get a refund. Fix this and refund me now.
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Raghu (@RaghuViriyala) reported@JioCare It's been 10 days of disruption in the last one month. I'm fed up. @airtelindia up for grab? All I need is decent service. I know there will be disruptions but need assurance that my problem is being heard.
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SKN (@nayak16590) reported@airtelindia Very disappointed. Even after recharging my number, I can't make or receive calls, and mobile internet isn't working. I've been trying to reach customer care on121 for the last 5hours, but I'm stuck in the IVR every time and can't connect to an agent. #Airtel
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Abhishek Anand (@Abhishe42978347) reported@airtelindia @Airtel_Presence Because of this mess, my Airtel Broadband (Bangalore), which was in safe custody, is also switched off. No network, no internet! Take strict action against both salespersons & 'Vani' (screen-share agent, Muzaffarpur). I have CCTV & audio proof. Fix this ASAP!