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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 23% Wi-fi (23%)
  • 9% Phone (9%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Mumbai, Pune, Chhindwāra, Raipur, Panaji, New Delhi, Nagpur, Kolkata, Guwahati, Shillong, Chennai, Agra, Bhubaneshwar, Hyderabad, and Ahmedabad.

CityProblem TypeReport Time
Mumbai Phone 1 hour ago
Mumbai Internet 4 hours ago
Mumbai Phone 4 hours ago
Mumbai Internet 5 hours ago
Pune Wi-fi 7 hours ago
Chhindwāra Wi-fi 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Kbhadre
    Kapil B (@Kbhadre) reported

    @airtelindia @AdobeExpress @airtelindia Customers face instant late fees for payment delays: but when companies deliver poor service, they pay no penalty at all. If you expect us to pay on time, we expect you to deliver on your promises. Fairness should work both ways. More than 2weeks, facing issues.

  • me_ashuu
    Ashutosh Srivastav (@me_ashuu) reported

    Fed up with @Airtel_Presence @airtelindia pathetic network. Every day the same slow internet, poor connectivity, and zero accountability. What's the point of paying premium charges for such terrible service? Porting out is the only option left

  • rsganeshkumar22
    R.S.Ganeshkumar (@rsganeshkumar22) reported

    @airtelindia @airtelindia seems you guys never change on customer service , complaint raised on Wednesday - date of resolved commited by @airtelindia is 19th June 4-5pm, but no one has turned up , the number provided in msg was never connected, when u guys will solve??.

  • Comefeelme_9
    Kevin (@Comefeelme_9) reported

    @Airtel_Presence Address - Ramnagar Kumar Para Basti, Garden Reach, Kolkata, West Bengal 700024 This is the address where 5G is not working @airtelindia

  • rahul29391
    Rahul S Rai (@rahul29391) reported

    @airtelindia please block my number because it's lost I have tried to call on customer care to block but unable to find perfect option it's very sad that if you want pizza so you have many options but if you want to block your lost card which harm very badly if some person found

  • shikha142
    SG (@shikha142) reported

    @airtelindia @airtelnews : since 3-4 months we r facing continuous interruptions in mobile network and broadband services in Thane city. Why? Are we in 2026 or 1970? Everyday I have to switch on/off router several times a day - why u guys not fixing it? #airtel #airtelpriority

  • meshiwang
    shiwang (@meshiwang) reported

    @airtelindia v kuch kam nahi yai,inhone naya service suru kiya hai airtel fastlane /priority but condition whi hai jas ke tas,frequent call drop,whi connectivity issue

  • AnuragReports
    Anurag Bhuvi Pandey (@AnuragReports) reported

    Worst in the business @airtelindia I’m watching Switzerland vs Bosnia football World Cup match and suddenly Airtel WiFi is down from last 20 minutes. In India businesses want service money like 1st world but they provide services like 5th world. #Switzerland #Bosnia

  • armaan_dobwal
    BolnaToPadega (@armaan_dobwal) reported

    @airtelindia @Airtel_Presence, facing severe network issues in Kankroli, Rajsamand. While you advertise 5G connectivity nationwide, we are struggling to get a stable 4G network right inside the city. Kindly check the network coverage in this area and fix it as soon as possible.

  • Mizanur66967751
    Mizanur Rahman (@Mizanur66967751) reported

    @airtelindia From Last 5/6 day's Airtel Network in our location ie Vill+PO Khangra PIN 781305 is in worst condition. Minimum browsing is not possible. Complaint several times but not heard once. @TRAI

  • dhanjitchowdhry
    Dhanjit Chowdhury (@dhanjitchowdhry) reported

    @airtelindia network is terrible , barely can send a text , here 5G is too far

  • sachinkvkerala
    Sachin kv (@sachinkvkerala) reported

    @airtelindia @Airtel_Presence I have already shared my contact details via DM, yet there has been no response. How long does it take to acknowledge a customer request?

  • sunilkumar9259
    sunil kumar swain (@sunilkumar9259) reported

    @airtelindia can u explain why your technician has not visited yet and when I get my issue resolved?

  • AkashBh35758434
    Akash Bhardwaj (@AkashBh35758434) reported

    @Saurabh_Pinch @reliancejio Same issue I have Airtel @airtelindia

  • mailirfansk
    mailirfansk (@mailirfansk) reported

    @excitel_rocks Your service sucks, no internet from 3 days. Customer service team says will get resolve in next 4 hours. @airtelindia @Airtel_Presence you can contact for a new connection

  • isarpitgupta
    Arpit Gupta (@isarpitgupta) reported

    @airtelindia @Airtel_Presence Airtel WiFi has not been working since morning .The Internet is completely down and affecting my work. Kindly resolve this issue at the earliest.

  • ayyashchacha
    मी मराठी (@ayyashchacha) reported

    @vani_ankita @airtelindia I am also facing the same issue I called many time but not getting proper response from Airtel team.. Their condition is such that they are providing such services in tier one cities Pune

  • RishavK73686584
    Rishav Kumar (@RishavK73686584) reported

    @airtelindia the worst service provider I lost my Phone and I want to block my sim card on urgent basis I trying to block my sim card on call I try many times to connect with support but they didn't respond no never buy this sim again

  • pradeepsindal97
    CA Pradeep Sindal (@pradeepsindal97) reported

    Dear @airtelindia Despite having an unlimited 5G data plan, my data is not working. I have informed you about this issue several times, but it remains unresolved; therefore, I want to switch my service provider.

  • gaurav5kawde
    Gaurav Pachkawade (@gaurav5kawde) reported

    8 DAYS. No WiFi. No real updates. Complaint #11032455900 raised last Friday with Airtel. Engineer visited Monday and disappeared. No resolution. Since then: only automated replies, no accountability. Is this the service standard from @airtelindia @Airtel_Presence

  • alby22052021
    Alby (@alby22052021) reported

    @Saurabh_Pinch @reliancejio True, It's not just Jio. Switched from Jio to @airtelindia, hoping for better service, but call drops and network issues are almost the same. Also I paid ₹50 in advance for DTH services 2 years ago, and still no update. Indian telecom needs serious improvement.

  • Swamishivapad
    Swami Shivapad 🇮🇳 (@Swamishivapad) reported

    @airtelindia My Wi-Fi installation was scheduled for 18 June, but your engineer misled me into sharing an OTP and rescheduled it to 19 June. Now he’s not answering calls, and there’s zero update. I’m flying tonight. Stop harassing customers and fix this immediately! Unacceptable

  • ramavaikunta
    M.RAMA RAO (@ramavaikunta) reported

    @airtelindia @Airtel_Presence @bhartiairtelfdn When there exists every day no internet connection especially in morning hours why should a customer in Vidyanagara , Hubballi 580031 area should renew by advance payment

  • kyunall
    Kunal Singh (@kyunall) reported

    Never thought @airtelindia will be like this, their sales person promised to install the wifi in 24 hours , after getting the money he booked installation and post that has not been picking up my calls installation engineer called saying new building installation not possible

  • Sk67373102
    Sk (@Sk67373102) reported

    @airtelindia @airtelnews @Airtel_Presence Service very poor . Unable to open any apps .

  • AdhavanD
    adhavan dhanabalan (@AdhavanD) reported

    Dear @airtelindia, your customer service is incredibly frustrating! 😤 It's impossible to reach a human, just a bot. My internet speed is a dismal 40 kbps. 📍 Vadipatti,TN .Am I supposed to time travel back to 2011 for decent service? ⏳ @airtelnews #Airtel #SlowInternet

  • Rajeswar1432
    Rajeswar Darji (@Rajeswar1432) reported

    Dear @airtelindia , Your internet service is extremely slow today. Even basic browsing and social media are taking too long to load. Kindly look into this issue and resolve it as soon as possible.@airtelnews #Airtel #NetworkIssue #SlowInternet

  • SydneySlim
    Sydney Silveira (@SydneySlim) reported

    How do one get in touch with @airtelindia in Calangute Goa. My WiFi is down since a week and no one seems to take this seriously.

  • SharmaHks1122
    Himanshu sharma (@SharmaHks1122) reported

    My postpaid sim net not working from last 8 hours. I also called customer care but no solution @airtelindia

  • anil1958
    anil kumar (@anil1958) reported

    @airtelindia I am a priority customer of yours with with number ending 9458 I am in need of an international roaming pack for 10days validity for Singapore single country visit I am told you charge 2999/- for this and there is nothing less is this not unfair practice