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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 53% Internet (53%)
  • 25% Wi-fi (25%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Mumbai, Pune, Chhindwāra, Bengaluru, Aurangabad, Coimbatore, New Delhi, Chennai, Lucknow, Kolkata, Haridwar, Ahmedabad, Guwahati, Dehra Dūn, and Gurgaon.

CityProblem TypeReport Time
Mumbai Internet 4 hours ago
Pune Total Blackout 4 hours ago
Chhindwāra Internet 5 hours ago
Bengaluru Internet 5 hours ago
Mumbai TV 5 hours ago
Bengaluru Internet 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • ankur4144
    Ankur Malhotra (@ankur4144) reported

    Can anyone help ?? @airtelindia @Airtel_Presence @airtelnews

  • rishavsingh13
    Thakur rishav Singh (@rishavsingh13) reported

    @airtelindia @Airtel_Presence AirFiber was installed but internet has never worked. Since service is unusable, I am requesting a full refund and account closure. Multiple follow-ups have gone unanswered. Please process the refund immediately and confirm in DM. #RefundRequest

  • Rajender_Indian
    Rajender Kumar (@Rajender_Indian) reported

    @airtelindia Is Airtel being governed by complete idiots? Despite mentioning, you NEVER send BILL in physical form. If the payment is late, you take no time to bar the services. You have rotten mindset. Why you don’t deliver the post paid bill? @TRAI @AshwiniVaishnaw Act now!

  • harshpandey1709
    Harsh Pandey (@harshpandey1709) reported

    @airtelindia @Airtel_Presence Internet not working from last 2 days and no one is responding Hi, your service request no. 11030128629-S1 has been assigned to engineer Tikamchand Kishorji Suwasiya (07947075290). He will contact you between 01:00 PM - 02:00 PM on 14-May-2026.

  • MishraUtka8496
    Rahul (@MishraUtka8496) reported

    @airtelindia pathetic network, no SMS access yet charging ₹589 monthly. @AxisBankSupport pls share Airtel Axis credit card closure process immediately paying for useless service feels like punishment #Airtel #AxisBank #WorstService

  • amin_antule
    Roohulamin Antule (रूहुलअमीन अंतुले) (@amin_antule) reported

    @airtelindia @Airtel_Presence although the network is full my phone can't make or receive calls, the call immediately ends in a second "call ended" there is no Volte as well, I have a recharge active too. Also i tried making a data recharge..it failed twice. what's wrong?

  • Prashan58665763
    सनातनी Prashant, (@Prashan58665763) reported

    @airtelindia Not able to connect to airtel wifi at home for the past 2 days, fix it as soon as possible. My area - Mohalla -sarai West of tatarpur thana Dist -bhagalpur, bihar Pin code -812002

  • rbkharade
    Rohit Kharade (@rbkharade) reported

    @airtelindia @Airtel_Presence your internet services are getting degraded time by time . Facing internet outage twice or thrice in a month and whenever raising a complaint your team tells me rahata it's unplanned outage that too happening for me only. SR no - 10942647144 Help me

  • Ankurjirajput
    Ankur (@Ankurjirajput) reported

    1 YEAR. Same issue. 15-20 complaints every month. Technicians come late, do temporary fixes, argue, and leave. Still no permanent solution from .@airtelindia despite repeated requests to change the modem/wire and fix the power issue. I’m mentally exhausted chasing support again

  • MMSiddiqui340
    Mohammad Mohsin Siddiqui (@MMSiddiqui340) reported

    Hi @Airtel_Presence, @airtelindia I’m facing an issue where all 4 of my Airtel numbers are being marked as spam. I use these numbers for genuine business lead calls, and this is affecting my work badly. Please arrange a callback or DM me so we can resolve this. #Airtel #Suppo

  • BadalKassar
    BADAL KASSAR (@BadalKassar) reported

    Very bad services of Airtel Call drop and internet @Airtel_Presence @airtelindia @airtelnews

  • M_Sanjeet_
    Sanjeet Mahato🇮🇳 (@M_Sanjeet_) reported

    @Airtel_Presence @airtelindia ...Based on this experience, I would not recommend Airtel AirFibre to anyone who works from home. I am now planning to cancel the connection and switch to a local provider who can at least provide timely updates and support.

  • srivishal27
    Vishal Srivastava (@srivishal27) reported

    @airtelindia network in my hometown is so worse that wp msz is getting stuck. Tried multiple times to contact 198 but couldn't reach customer care, such a pathetic network and worst service. No 5g coming how to do WFH? Resolve this or should I port to @reliancejio 😭😭😭😭

  • FastestBanker
    FastestBanker (@FastestBanker) reported

    @CosmicMolecule @skjsaurabh @airtelindia Then ask management what is the sop . They recruit poor people on 10000 salary and asked to do various jobs

  • madhav_roy
    Madhav (@madhav_roy) reported

    So poor network in this area no one to listen. no customer care number but they will charge 4G & 5G charge from customer @airtelindia @jagograhakjago please take some action as soon as possible.

  • UnbiasedByHeart
    Unbiased (@UnbiasedByHeart) reported

    @airtelnews Worst service provider... Avoid using @airtelindia service... They don't have 5G network coverage but taking 5G recharges without providing 5G service and growing net worth by cheating customers.

  • CyrilEdward
    Cуяιℓ є∂ωαя∂ (@CyrilEdward) reported

    1000s stranded @airtelindia @TRAI @ndtv Airtel provides worst services in name of unlimited data usage and no proper network also in 611111. When informed they told me 4 hrs but so many people affected. It’s been 3 days now.

  • d_sagarcasm
    Sagar Kona (@d_sagarcasm) reported

    Dear @airtelindia @airtelnews thanks for the #thanksapp which always been a one way traffic that only take us to book or buy service and never be a problem solving platform. It’s better to stop those premium ads on zero issues on the log it remains always zeros.

  • MillySays_
    Shubh (@MillySays_) reported

    @airtelbank @airtelindia I hold an account with Airtel Payments Bank. My account was blocked several days ago. I visited the Airtel office multiple times, but my issue was not addressed. What kind of service is this ?

  • abhi_tanu_93
    Abhishek Kumar Suman (@abhi_tanu_93) reported

    And I told I will not come the parcel is Assigned to you the you have to deliver it then he replied “he will not deliver it if you need you may lodge complain”. Is this a perfect example of service @airtelindia @delhivery

  • Mr_MeetJogatar
    Meet Jogatar (@Mr_MeetJogatar) reported

    @DDNewslive @airtelindia @airtelindia I have upgraded my Airtel Broadband plan where it has OTT subscription. It’s been more than a week but I haven’t received the link for activation also there is no such option in the Airtel Application. Even reached out to customer support but still nothing.

  • Hrishi8474
    Rishii Sharma (@Hrishi8474) reported

    @airtelindia @Airtel_Presence I have requested to port 2 of my airtel prepaid numbers to postpaid on 5th of May, primary one is done but the secondary one is still not working. Reached out to customer care but no luck. Solution?

  • kanodia_gaurav
    gaurav kanodia (@kanodia_gaurav) reported

    @airtelindia @Airtel_Presence I have been trying to reach out to your team for a simple solution for the last 15 days. But unfortunately no help is being provided.

  • DevanshJain95
    Devansh Jain (@DevanshJain95) reported

    1 year has passed since I've made the payment and @airtelindia customer care is so shameful not returning my money. Asked me account statements multiple times, asked me transaction id multiple times but still i haven't received my money back. @JM_Scindia @jagograhakjago

  • KrishanKumarGa3
    Krishan Kumar Garg (@KrishanKumarGa3) reported

    @airtelindia i told you at 5 pm will go to Doctor & return late. No support provided. Tell me what sr citizens do. Without Wifi life becomes hell. AIRTEL very poor in support including their local team. we cant send mail nor use any app. Where to complaint of non-performing 1of2

  • mj291180
    Mukesh Jadhav (@mj291180) reported

    @airtelindia shameless service in Vastral Ahmedabad.. In a week every 2 to 3 days connection gone... If u r not capable to gave internet connection then why we pay 30 days bill.. Very poor and ***** service..And no one answered for customer query...**** u airtel..

  • harshu_shah782
    Harsuuu🕊️ (@harshu_shah782) reported

    @airtelindia has now started a new kind of scam. For the last 2 days here in Viramgam, Gujarat, we haven’t been getting even 1KB/s data speed. I called the helpline multiple times, but there’s still no resolution. Hope this tweet opens your greedy eyes.

  • K_Gwalani
    Kunal (@K_Gwalani) reported

    So @airtelindia has made it impossible to connect to their customer care centre Ridiculous for a company of this criticality

  • CNandiraju
    Chaitanya Nandiraju (@CNandiraju) reported

    @EconomicTimes Congratulations sir. You team continues to kill customer service and worst team you have in giving customers support @airtelindia @airtelnews

  • is_peakypraveen
    𝑳𝒆𝒐 ★ (@is_peakypraveen) reported

    “Fastest network” they said. Meanwhile, pages won’t even load. Pathetic connectivity and zero stability. Do better. @airtelindia @Airtel_Presence