Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 8: Problems at Airtel India
Airtel India is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Delhi, Chhindwāra, Mumbai, Hyderabad, New Delhi, Bengaluru, Kolkata, Pune, Lucknow, Durgapur, Coimbatore, Bhopal, Jodhpur, Vellore, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Total Blackout | 31 minutes ago |
|
Chhindwāra
|
Internet | 33 minutes ago |
|
Mumbai
|
Wi-fi | 53 minutes ago |
|
Hyderabad
|
Internet | 2 hours ago |
|
Hyderabad
|
Internet | 3 hours ago |
|
Hyderabad
|
Internet | 7 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Brahmapur One (@BerhampurTown) reported@JioCare True 5G Plan 349 But Why True 5G Not Working inside Home Since 4month ? Also 4G Not Working Inside Home & Speed Are very low I already Shared Details Adress, Number Via DM Kindly Look into this Immediately Work Start Otherwise More People Will Switch to @airtelindia
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Tamil Today Tech (John Santhosh) (@Tamil_Today) reportedAirtel Fiber installed today morning. Technician said activation will take 2 hours due to backend issue and promised to return. Still no activation and no response to calls. If this is the service during installation, how will support be later? Worst experience. @airtelindia
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Deadly Kalesh (@Deadlykalesh) reportedFor dsl id 013111219134 wifi is not working, it have been 9+ hours wtf u guys are doing😵💫 @airtelindia @Airtel_Presence
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Priyanshu Sengar (@PriyanshuS29401) reported@airtelindia WiFi is down since yesterday.. there is no redressal mechanism and the customer care number is even worse.. Supertech ecovillage 3 Greate noida west.. I should switch to @JioCare i feel
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Neel Dhamelia (@neel_dhamelia) reported@airtelindia you guys are the worst when it comes to service. I got the premium Airtel corporate plan with the highest speed, but every week, on a fine working day, you guys have some kind of outage and the net will be down, and specially the timings are amazing from 9 to 4.
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poonam/thakur (@peas_to_pods) reportedCare to explain how a long-term post-paid customer can raise a complaint about service (network access) issue across devices? @airtelindia @Airtel_Presence
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Keshireddy Mani Krupanth Reddy (@Keshireddymani) reported@airtelindia Do you people even have any sense? I requested WiFi disconnection a year ago, but it’s still not removed. Your customer care keeps calling me 15 times daily even after telling you not to. Never seen such cheap tricks and poor service.
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Indy Sarker (@IndySarker) reported@airtelindia you really need to sort out your tech. It’s a total disaster! All along we could buy an international roaming on your mobile app. Not anymore! It’s full of bugs and the same experience is on the desktop. Your customer hotline put you on hold for 8 mins and then disconnects on its own! I have tried for the last 30 mins and cannot switch on international roaming. Fire your tech leader!
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Geeta (@geetag8) reported@airtelindia - your app and. Har support are useless. My dad’s phone is lost and we are trying to reach you so you can help. The bot is so stupid
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vikas jain (@vikasnetani) reportedIn this sense #airtel is way better must say. @airtelindia jio is worst. Can't even solve a small prob over phone and also technicians won't visit as well. Worst bc. #Jiodown
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Socialenigma (@Socialenigma01) reported@airtelindia Airtel airfiber is not working since Sunday 3rd May, despite repeated calls to customer care and raising requests. Looks like Airtel is punctual only for billing and not customer support!!
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DHARMESH PATEL (@DHARMESH429) reported@airtelindia @Airtel_Presence @bhartiairtelfdn We have applied for the airtel connection and Airtel connection is not present at their location still the person booked the connection for completion of his target now we have asking for the cancel the connection no response.
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Arunakar Sharma (@arunakarsharma) reported@airtelindia @Airtel_Presence DTH not working since 02 days multiple complaints & multiple calls to customer care but still no resolution, in call centre no senior manager available on floor to provide a satisfactory answer, pathetic customer service by Airtel, @airtelindia 👎👎
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Democratic Guy (@DipDemocrat) reported@airtelindia I’ve been repeatedly reporting serious network issues since mid-April through 198, but there has been no resolution yet. At my location in Newtown, Kolkata, full 4G/5G signal shows, but during calls VoLTE drops, voice breaks/no audio, and mobile data stops working. This happens on every call and even outside my building. Being a postpaid customer, this level of service is disappointing. If this continues unresolved, I will have no option but to port out. Kindly escalate this on priority. @TRAI
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வெங்கடேஷ்🐦(Venkatesh K) (@Vengatesh_ks) reported@airtelindia @Airtel_Presence Wifi network connectivity issue compilant was raised yesterday and it should be resolved on May 5th 6.30 PM as per the SLA but still no one reaching my home and resolve the issue May I know what's the purpose of raise the ticket and set the SLA?
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Mahendra Kothari (@mkothari_mt_abu) reportedDay 4: Still no resolution from @airtelindia @Airtel_Presence! My Air-Fiber (A/c 20029123057) has a severe "Flapping" issue—works for 5 secs, dead for 5 mins. Instead of fixing, team gives 4G coverage excuses. Need a senior engineer onsite NOW! #AirtelDown #AirtelAirFiber
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Lalitha Kumaramangalam (@kumaramangalaml) reportedHey, @airtelindia Why are you threatening to “interrupt” my services, if I do not complete my KYC for “Airtel Payments Bank”?? You already have all the details of mine that you may need. Further, I do not need or want another Bank Account!
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Prem Upadhyay (@AdvPremUpadhyay) reported@airtelindia On 1 May requested an MNP to change of circle from MH to UP (East) . After 7 days, it has not been ported. After routine visit to ur store,Today I was told that it has been cancelled by user which is a lie. This is wrong customer practice. @DoT_India to intervene.
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Eesha Khatri (@KhatriEesha) reported@airtelindia Hi, we're sorry to inform you that installation of your new Airtel Wi-Fi connection is delayed due to wiring route related issue, our team is working on the issue and checking for the alternate route and methods to install the connection. Please refund last bill
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Ramakrushna Dash (@Ramakrushna94) reported@airtelindia how to reach out to airtel black customer service if ai don't have any airtel number? My registered mobile number is a jio number and I need help with my billing issue.. Else I have to disconnect my airtel black connection.
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Chandrashekar Kumar (@deepashekar1997) reported@airtelindia why am I paying for 300 mbps and getting 1.2 mbps as an Airtel Black customer?#gopalvittal
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Bullet 350 (@MohitChaud84936) reportedPlease stop the excessive recharge reminder calls for my Airtel WiFi connection. The moment my plan expires I receive 15–20 calls a day. Even after saying I’ll recharge later, the calls continue nonstop. This is extremely irritating. Kindly fix this. @airtelindia @Airtel_Presence
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Karthikeyan (@Kman_karthik) reported@JioCare @Airtel_Presence @airtelindia seems like jio has better customer support atleast
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Dinesh Gautam® I दिनेश गौतम® I دنیش گوتم® (@dkgautam007) reportedDear @airtelindia like you take followups for your pending bills using phone calls from your executives then for Customer Service why you dnt allow to connect with call center and divert us on Chat Bots.Which is more harrasment rather than support. You providing services to Humans not to Robots. @jagograhakjago @PMOIndia
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quicksilver (@Intelligible98) reported@airtelindia i submitted a request for my wifi relocation. the guy who was assigned to install the router never came and never picked my phone. what type of service is this?
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H i m a n s h u Prakash Mehta (@himanshupmehta) reported@anilca95 @airtelindia The best solution to all your problems is to change the vendor. Airtel to Jio. Airtel services going down in MV Phase1 area and Engineers also avoid having service requests.
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Sai Venkatram (@legitsai) reported@airtelindia @airtelnews @TRAI Internet down again for “servicing” in Mumbai. This keeps happening way too often. Pretty unfair that there’s no compensation for all this downtime.
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Rupam Das (@nibirrup) reported@airtelindia Can you help me porting the connection or getting a new connection as It seems I am dealing with @JioCare the most incompetent force of service providers who can't solve a simple issue of network and ask for new connection.Just feed up with their generic assurance.
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Nishant Dixit (@nishudixit17) reported@airtelindia This is how they treat their customers, several calls have been made but no response from them and see the call duration of 31 mins, 50 mins. They are only taking their customers for granted.
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Aarin (@Aarin_15) reported@airtelindia @Airtel_Presence I’m unable to send you a DM as your inbox isn’t opening from my side. Also, my Unlimited 5G recharge is not working and my data is getting exhausted. Kindly check and resolve this issue urgently. My number is registered. Please assist.