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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 28: Problems at Airtel India

Airtel India is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Dehra Dūn, Patna, Bengaluru, Dhanbād, Nashik, Shillong, Cochin, Gurgaon, Sūrat, Ahmedabad, Mumbai, Kota, Ambāla, and New Delhi.

CityProblem TypeReport Time
Chhindwāra Internet 11 minutes ago
Dehra Dūn Wi-fi 18 minutes ago
Chhindwāra TV 2 hours ago
Patna Internet 2 hours ago
Patna Phone 4 hours ago
Bengaluru Internet 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • SumitBa46496604
    Ssb india (@SumitBa46496604) reported

    @airtelindia @Airtel_Presence what is wrong with your network since yesterday. Both your mobile network as well as broadband services are not working properly and no response from your execs as well

  • lifetofind31
    neversettle311 (@lifetofind31) reported

    @RRishabh7781 @airtelindia Have you got it resolved because im facing same issue ?

  • yodykeeeee
    UwU (@yodykeeeee) reported

    @airtelindia you truly are a ****** network provider Because why am I stranded alone in a country I have come to for the first time in my entire life and I can’t access your sim and its international roaming pack Your executives can’t be called and people in the store are useless

  • satyamver
    Satyam Verma (@satyamver) reported

    @Airtel_Presence @airtelindia Fix this immediately.

  • Hrishi8474
    Rishii Sharma (@Hrishi8474) reported

    @Airtel_Presence Tried everything but it's still not working. Also, without even asking about my number how did you check everything? This whole day is gone and my number is not working. Now what @airtelindia. How will I get my number active again?

  • gauravkumarw44
    Gaurav Kumar (@gauravkumarw44) reported

    UPDATE: Still no resolution from @airtelindia. 3 days and counting.@Airtel_Presence @airtelnews Airtel customer service at its worst. Sharing ticket number as well : 13918882575 If this will be resolved or not else let me know process to close my wifi connection 🙏🙏

  • _K_Karthik
    Karthik (@_K_Karthik) reported

    @airtelindia @Airtel_Presence All I wanted: SIM → eSIM. A 2-hour routine process. What Airtel delivered: 6 days, 2 store visits, 1 broken callback promise, 3 template emails, contradicting systems, and a Nodal Officer who didn't read the complaint.

  • Sacheen03004335
    Sacheen (@Sacheen03004335) reported

    @airtelindia @AdobeExpress Airtel customer service is non responsive. What does it take to give a proper response

  • jus_being_urslf
    Vaibhav Goel (@jus_being_urslf) reported

    @Airtel_Presence @airtelindia after dozens of calls and emails to customer care, and multiple visits to Airtel store by my parents and friends, and an unresolved issue, you lost a customer that stuck with you for more than a decade to @reliancejio

  • anand_19246
    Anand Kumar Tripathi (@anand_19246) reported

    @airtelindia Please cancel my Perplexity Pro subscription and ensure that no renewal charges are added to my Airtel bill. I was told it would not auto-renew, but now I’m being asked to cancel it through Perplexity, which isn’t working. Please resolve this urgently.

  • ppreetaam
    Purnendu Preetaam (@ppreetaam) reported

    @airtelindia Is this what you call “high-speed internet”? 10 Mbps speed, and one file takes 30+ minutes to download. 5G ke paise lo aur speed 2G wali do — wah! Yesterday I called 121. No proper help, just a complaint number: 11039016858. Today I’m calling the assigned engineer +

  • popeyeamit
    Amit (@popeyeamit) reported

    ur wi fi is not working since morning in my area. What's up.? @airtelindia

  • cm_mariner
    Chirag Patel (@cm_mariner) reported

    Why @motorolaindia edge 60 Pro is not support @airtelindia network airtel fastlane network??? I regret that why ahiu6i purchase Motorola edge 60 pro . My 5 year old samsung support airtel fastlane network but this newly Motorola edge 60 pro not. Why ??

  • shyamaldas886
    shyamal das (@shyamaldas886) reported

    @airtelindia resolve my issue

  • talk2ganesha
    Ganesh Chavan (@talk2ganesha) reported

    @airtelindia Airtel should have the courtesy to inform customers through an SMS or notification about the issue, expected downtime, and restoration status. This simple communication would help customers plan their work and avoid unnecessary inconvenience. Happy RakshanBandhan!

  • rohitdsurve5
    Rohit Surve (@rohitdsurve5) reported

    @airtelindia there is no network showing from morning. If there is an network breakdown it has to be communicated before breakdown. Kindly update...

  • NktT494369
    Nkt T (@NktT494369) reported

    Hey @Airtel_Presence @airtelindia, total connection breakdown (red light blinking) & your system pushed resolution to 4 days without my consent! Is 4-day SLA for zero connectivity standard now?TRAI guidelines is a joke, Ticket 11038857377 @TRAI

  • SaiKiranKastur1
    Kasturi Sai Kiran (@SaiKiranKastur1) reported

    @airtelindia @Airtel_Presence the request is STILL not addressed. No proper resolution, no accountability, and apparently no respect for a customer's time. I chose Airtel Black expecting priority service and reliability. Instead, I’m being forced to chase Airtel for a basic address change.

  • Sathiya92nov
    Sathiyamurthy (@Sathiya92nov) reported

    @airtelindia @airtelnews Why do you even have a chat support if it’s not helpful ? Not sure if this is intentional to make the customer feel irritated and walk away but when I ask for a bill waiver on service disruption your stupid chat bot says there is no late payments charged

  • karmaaizreal
    karmaaa (@karmaaizreal) reported

    @airtelindia provide me the email id to cancel my broadband connection. Pathetic service and best part you can raise a request through bot.

  • rohitdsurve5
    Rohit Surve (@rohitdsurve5) reported

    @airtelindia there is no network showing from morning. If there is an network breakdown it has to be communicated before breakdown. Kindly update...@TRAI

  • ajay2112in
    Ajay Sharma (@ajay2112in) reported

    @StarkPradeep @Airtel_Presence They @airtelindia dont reply to anyone better to port to other network and let them know the power of customer.

  • HARISAH15272823
    Hr 🇮🇳🇮🇳🇮🇳 (@HARISAH15272823) reported

    @airtelindia Location: Biju pattanaik state police academy Network is too low to operate,

  • SaurabhyadavGma
    saurabhyadav (@SaurabhyadavGma) reported

    It is my sincere request to Airtel authorities that please look after the services of district Etawah in Uttar Pradesh I have a broadband connection not working from 3 days all though I took a complaint twice daily but still not working.... @airtelindia

  • PreetBainsMj
    Devil (@PreetBainsMj) reported

    Hey @airtelindia @Airtel_Presence ! Despite having an active 5G unlimited plan and a tower right next to my village, my daily 2GB data is getting consumed for the last 5-6 days. Speed is extremely slow too. Customer care hasn't helped. Please fix this! 😡📶 #Airtel5G #scam @TRAI

  • venu65gopal
    K Venugopal (@venu65gopal) reported

    @airtelindia @Airtel_Presence @jagograhakjago When internet service through air fiber is not working and no one attends the issue after multiple escalations. Why cant the billing amount reduced for the days when service not provided. Else how the affected customer compensated.

  • winternevrcame
    ༘⋆✿Anna ༘⋆✿ (@winternevrcame) reported

    Can you stop sending reminder mails and messages 10 days before expiry @airtelindia ffs. 2-3 days before expiration of pack is okay but why tf do i need to receive 20 messages a day about a pack that’s going to expire on sept 5. Stopp harassing your customers with useless service

  • rishabhthakur86
    Thakur Rishabh Singh (@rishabhthakur86) reported

    It has been a week since I complained to customer care about the lack of signal, but I have to call again and again. An engineer has not been sent yet. Do you guys think the customer is a fool? Customer Id - 3006803407 @airtelindia @Airtel_Presence @TRAI

  • x0shreyash
    gurt ☄️ (@x0shreyash) reported

    Airtel should change their slogan from India's 1st Spam Fighting Network to India's 1st Scamming Network @airtelindia @Airtel_Presence

  • vipinjain1004
    vipin jain (@vipinjain1004) reported

    @airtelindia And without start the setup box, channels don't come in tv. I can't pay money for unused channel If you can not provide any solution then I will stop using setup box and broadband. @airtelnews