Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 8: Problems at Airtel India
Airtel India is having issues since 07:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (56%)
- Wi-fi (22%)
- Phone (10%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Sūrat, Pune, Mumbai, Chhindwāra, Virār, Kolkata, Gurgaon, New Delhi, Cochin, Patna, Jaipur, Pālghar, Mumbai Suburban, Nagpur, and Kolhāpur.
| City | Problem Type | Report Time |
|---|---|---|
 Sūrat
|
Internet | 30 minutes ago |
|
Pune
|
Internet | 38 minutes ago |
|
Pune
|
Total Blackout | 43 minutes ago |
|
Pune
|
Internet | 1 hour ago |
|
Mumbai
|
Phone | 1 hour ago |
|
Chhindwāra
|
Internet | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Cyber Newsman (@cyberNewsman24) reported@HJ91 @airtelindia Yes, since yesterday. And Airtel won't register your network complaint, will just give a generic reply
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iparesh (@PareshKamaliya3) reported@airtelindia @nothingindia @nothing Does the Nothing Phone 3a support Airtel Priority 5G? I know it supports Jio 5G SA without any issues, but for some reason Airtel Priority 5G doesn't seem to work. is there a specific reason why?
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SilentDemocrat🇮🇳 (@SilentDemocrat) reportedHello @airtelindia @Airtel_Presence what's happening with your Airtel Xstream wifi?? No internet since yesterday. That too in Delhi's prime location. What a pathetic service... every month the same issue and no resolution.
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Lakshminarayana Piriyapattana (@nimmalakshmi) reported@airtelindia playing smart game during days prior plan ending date! Even though my handset & location (PIN 571107) both 5G compatible, during plan ending dates it provides only 4G Service, and triggers customers to recharge higher plan than they required. Wat a marktng tragedy!
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Faisal (@ansarifaisal953) reported@airtelindia i have just joined your network by doing port my number from jio. At the time of kyc your sales representative promised me one month recharge will be complimentary but I did not received will you help me by elaborating this situation
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DARCKLORD (@deepJyoti__0) reported@airtelindia If this issue is not fixed immediately, I will port my SIM to another network provider. This is my final email regarding this matter. Please treat it as urgent and resolve the issue without any further delay.
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Chetan Anand (@tweetsbychetan) reportedHello @airtelindia @Airtel_Presence I am in Gopalpur village Suppi block Sitamarhi district Bihar . There is worst network connection in name of 5G . Can u pls improve your network !! Receiving speed in kbps @reliancejio even your network is worse
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Pkjunior (@prasadkawli8) reported@airtelindia how much time it will take for you to restore network connectivity in Virar west?
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Alwyn Grimm(The Lore Vtuber) (@AlwynLoreVtuber) reported@airtelindia Not only that ur Airtel thanks app is so bad its beyond a humans minds comprehension, full of dark pattern but of no help, if u want me to spend money be a half competent service first
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Swaroopinii (Aarohi Narayan) (@its_me_aarohi) reportedIncoming sms’s are not working on my no & I have raised a complaint and it has been more than 15days since ticket has been raised and escalated.I have visited Airtel store 6 times in the last one week. No resolution frm @airtelindia yet. Wrst customer service ! @shashwaatsharma
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अतुल (@ATULEFFECT) reported@Airtel_Presence @airtelindia Please look into again same issue. Not able to use internet properly. Your team is not responding
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Vishal (@fanofleagues) reported@airtelindia 24 hours long outage. Where is the shame?
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Rini Rajan (@rinirajan95) reportedpathetic service by @airtelindia and no help from customer care. Not sure if your people are trained. They say there is no option to escalate, they dont let me speak to a senior. Every week there is an issue and they never do a permanent fix! Work is hampered! No accountability!
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Vashudev Jha (@Vashudev_jha) reportedHi @airtelindia, I have recharged with an Unlimited 5G pack, but my data gets completely exhausted within just half an hour. Kindly look into this issue and resolve it as soon as possible. #Airtel5G #AirtelDown
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KobbieMainoo (@RedD_Devil_07) reported@airtelindia @Airtel_Presence , they had raised a request yo the backend team, and it will be done in 4 hours. Both times, nothing happened. Am I a fool, to daily call you guys, and explain same situation to new customer care executive everytime.
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MITHILESH TIWARI (@mithile06601307) reported@airtelbank @airtelindia @RBI You've only provided dates so far with no clear resolution.
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Akhileshwar Pandey (@Achilles_war_) reported@airtelindia @Airtel_Presence I requested for airtel wifi in Yusufguda on 6th July. Installation was to be done by 1 pm 7th July. It's not done yet. Your technician is not responding to call. I talked to customer care yesterday and today but in vain. If you can't do pls refund.
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kvibaba (@kvibaba2) reported@JioCare @airtelindia In my whole life, I’ve never experienced anything like what Jio put me through.
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destroyer (@destroyer123isc) reported@airtelindia My prepaid plan is valid till 10th july yet my mobile data is not working and when I call your customer care number all it does is read out the balance and not connect me to an agent this is just too much you can't redirect your users to automated bots.
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🐿️ (@sinifail_) reportedEver since I upgraded to Postpaid, the @airtelindia mobile internet speed has gone ****, feels like I made a mistake.
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Mayank Gautam (@MayankG80447385) reportedAirtel is giving worst service not only in internet but also in calling, everytime whenever we call, call drops. Several complains made on customer care but still no resolution for good networking and internet is provided. @airtelnews @airtelindia @bhartiairtelfdn
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Alok kumar (@deseperatemi) reported@airtelindia please do something for net browsing. Its not working properly since 15 days. I had done many comtbut problem not solved.
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Shaikh Sufiyan Yusuf (@shaikhSufiyan_) reported@airtelindia facing issue in WiFi and sim network issue
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Road Sense (@Road_Safer) reported@balkerind @airtelindia @airtelnews Down for more than 32 hours
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Ronak P Mehta (@RonakPMehta1) reported@Airtel_Presence @airtelindia This is no longer a service issue—it’s a failure of your grievance redressal mechanism. Customer Care, Appellate Authority & Nodal Office have failed to provide meaningful responses despite repeated escalations. (1/3)
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kvibaba (@kvibaba2) reported@JioCare @airtelindia Highly Incompetent Jio team(backend,call center and highly ineffective ground support engineer team)
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Aniket Kumar (@AniketK05180) reportedWhat's the point of paying for a yearly unlimited 5G plan if I have to recharge again? This feels unfair and misleading. Please explain and resolve this issue. #scam @airtelindia @TRAI
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Ankit Singh (@OfficialAnkit01) reported@JioCare Could you please confirm what issue? It's a new installation and if the service is that much slow in this area then when Internet glitches comes I believe no one will come. It would be better if you make a refund so that I can ask @airtelindia to install.
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Ritu Manjhi (@ritu454) reported@airtelindia @Airtel_Presence 5 weeks after completing SIM replacement (KYC, authorization & video verification), my Airtel SIM is still not activated. Customer care missed two 24-hour commitments. I’m overseas and can’t receive Aadhaar OTPs. Please resolve urgently @DoT_India
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Ram Swaroop Nandagiri (@NandagiriRam) reported@airtelindia @Airtel_Presence My airtel broadband WiFi isn’t working from last 6 hours. I have tried raising service request from the app, but complaint is not getting registered. This is happening frequently and it is terrible!