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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 53% Internet (53%)
  • 25% Wi-fi (25%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Indore, Gurgaon, Delhi, Bengaluru, Vadodara, Chhindwāra, Ludhiāna, Pune, Lucknow, Maihar, Badagara, Guwahati, New Delhi, Kanpur, and Chennai.

CityProblem TypeReport Time
Indore Internet 2 hours ago
Gurgaon Internet 2 hours ago
Delhi Phone 3 hours ago
Bengaluru Wi-fi 4 hours ago
Vadodara Wi-fi 5 hours ago
Chhindwāra Total Blackout 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • iam_mak93
    MAK (@iam_mak93) reported

    When calling Airtel customer care on 121 or 198, only IVR keeps playing and there’s no option to talk to a customer care executive. What a useless system. My eSIM has not been activated for the last 2 days and I’m not even able to speak with customer support. @airtelindia @TRAI

  • Chandan31710366
    Jain Sahab Dilli Waale (@Chandan31710366) reported

    @Airtel_Presence @airtelindia The fat box in my area has 10 connections but wires are 14 Your engineers take out one and insert other every time. All connection holders are facing issue. This is going on since February this year, yet there is no resolution

  • GuardianAjiy
    Ajiy (@GuardianAjiy) reported

    @Airtel_Presence @airtelindia are you joking ? haven't received any DM from you and that not answer to my question ! Could just looking into it how they give customer service ! Which they charges us to and not provide service @TRAI

  • Anand787
    Casual Chennaite (@Anand787) reported

    It’s already a week and still no response from you guys which is a pain.. though there is a complaint registered none is bothered to sort it.. @airtelindia @airtelnews @Airtel_Presence

  • pandat_4141
    SPADE ♠️ (@pandat_4141) reported

    Hi @airtelindia I Want To Bring Attention That @ViCustomerCare Vi Is Calling Me That You Have Airtel Postpaid Switch To VI we will reduce Your Bill I Daily Say No In Last 15 Days I Got more than 5 calls So How Airtel Customer Number And Plans Leak ?

  • SatishK05153751
    Satish Kumarr Gouda (@SatishK05153751) reported

    @airtelindia @Airtel_Presence Your team still not responding! Why it's delay ? Cancel the installation and refund my amount asap.

  • _shadabkhan7972
    Shadab Khan (@_shadabkhan7972) reported

    My wifi router is blinking red light my internet is stopped 5 days my work are stopped I already complaint 8 th time but not get resolution what type of service you provide for customer 😞 @Airtel_Presence @airtelindia

  • mymads
    CA Madhusudan Agrawal (@mymads) reported

    @airtelindia is it true that you give internet for 25 days only in broadband while charging for 30 days citing technical problem in your area being the reason for every month from last 1.5 years. Is this eligible reason to file a consumer complaint against you. #airtel #cheating

  • tejal_surana
    Tejalll (@tejal_surana) reported

    Airtel took payment for WiFi installation and later said there’s no signal in the area. No refund, no updates, and the service person stopped answering calls. Worst customer service experience ever. @airtelindia @airtelindia Worst service like no option for refund related issues

  • DSAIKUMAR44
    Journey with Sai (@DSAIKUMAR44) reported

    don’t wanna even say Hello What dumb team &one of the worst customer support team Pls cancel my IPTV request which raised in May 2nd & Refund the amount i paid. ITS BEEN MORE THAN TWO WEEKS AND MUTILLE ESCALATION YET NOT EVEN CARED TO RESOLVE.  1/2 @airtelindia @Airtel_Presence

  • purushottam_IRS
    Purushottam Borban (@purushottam_IRS) reported

    @Airtel_Presence @airtelindia My wifi connection has been interrupted for last 10 hours. All of your complaint mechanisms are failed to issue a complaint no. , who would pay for my subscription hours that you are failed to deliver. Please resume the service as well.

  • Rounakmyson
    Pradeep Garg (@Rounakmyson) reported

    @Airtel_Presence @airtelindia @TRAI I won't be paying any of the bills if i dont get a immediate support, this is the reason no one opts for postpaid connections & go with prepaid plans

  • chawla_komal
    Komal Chawla (@chawla_komal) reported

    @airtelindia is the worst. I’m working without Wi-Fi since three days coz their technician doesn’t feel my problem is urgent. Outrageous. The guy tried to fix the issue my building & left it halfway, why? Coz there was another important problem to deal with.

  • Danish_Cricket
    Danish khan (@Danish_Cricket) reported

    @airtelindia @airtelnews My mobile internet hasn't been working for the past two days, despite the network signal showing as full. What is the issue here? Please resolve this.

  • Swarajya22
    @Swaraj Patil (@Swarajya22) reported

    We raised multiple complaints with Airtel customer care, but the response has been careless and unprofessional. No proper resolution, no technician support, and no accountability. @airtelindia

  • AkaSharmaLohani
    Akash_lohani (@AkaSharmaLohani) reported

    I recharged ₹99 today and on 13th May through Amazon UPI. I applied for a coupon, but I did not receive any reward money or coupon code for either transaction. Please help me get the reward money or a valid coupon. @airtelindia @amazonIN @airtelnews

  • tri_suyash
    Suyash Tripathi (@tri_suyash) reported

    SCAM BY @airtelindia Hey @airtelindia, it’s been three months since I raised the issue of my 4G data being consumed while on a 5G network. The "5G" on my screen seems to be just for show. Can we actually resolve this today, or do I need to escalate this further? #airtelscam

  • devaki_ray
    देवकी नंदन राय (@devaki_ray) reported

    At this point I’m convinced NCR telecom operators exchange customer data like IPL teams exchange players. Today @airtelindia . Tomorrow @ViBusinessIndia . Next week maybe @BSNLCorporate uncle outside metro station.

  • _Amol_Speaks
    Amol Bhavake✋ (@_Amol_Speaks) reported

    @airtelindia I have wifi speed issue from 1st may 2026 and still it is not resolved. My 2 tickets has been resolved by your technical team automatically without taking my consent and no resolution. I am daily calling your customer support team but they are not responding promptly

  • choudhary1242
    sanjay choudhary (@choudhary1242) reported

    Dear @airtelindia your services are third class your Wi-Fi not working properly .i think it time to change the network

  • GMilton1993
    Gabriel.Milton (@GMilton1993) reported

    @airtelindia @Airtel_Presence I need ur help. Is my SIM doing all right??? Kindly check it plzzz. "Emergency Calls Only " is shown. Neither internet, nor calls.

  • deepalinaair
    Deepali Naair 🎀 (@deepalinaair) reported

    @airtelindia hi need help. We paid up for new fibre connection on May 15th in Mumbai. Scheduled installation was 15th and 2 pm was fixed. Now no response from Engineer assigned. This is rather urgent. @nairrr

  • santhoshunayak
    Santhosh Nayak 🇮🇳 (@santhoshunayak) reported

    @airtelindia internet is not working at any location mobile data is active till June 9 Kindly check details will send in DM

  • mallik_ankit
    ankit mallik (@mallik_ankit) reported

    @Airtel_Presence Lol ya great solution. 24 HOURS TO RESOLVE A BASIC PROBLEM. USELESS. YOUR SALES GUY VERIFIED MY PROBLEMS WILL BE RESOLVED WITHIN 4 HOURS. I SHOULD GAVE NEVER OPTED FOR AIRTEL WIFI. YOUR MOBILE NETWORK IS BAD ENOUGH. @airtelindia SHAMEFUL. 24 HOURS? Do you guys have any same

  • jyotsanak01
    Jyotsana K (@jyotsanak01) reported

    Really pathetic experience with Airtel customer care..sick of bot response loops. No option to speak to a real executive to resolve issues. How to escalate and get my issue resolved? @airtelindia @Airtel_Presence #Airtel #CustomerCare #airtelthanks

  • Mayukh2414
    Mayukh (@Mayukh2414) reported

    Hey @Airtel_Presence @airtelindia, your “unlimited 4G/5G” has become unlimited frustration. Extremely slow internet, and every complaint gets the same “location issue” excuse. Been a loyal customer for years, but loyalty clearly has no value now. Time to port.

  • abzach
    Abraham Zachariah (@abzach) reported

    @Airtel_Presence @airtelindia @airtelindia why do you harass customers like this ? Yesterday your “Supervisor” had told me at 3 pm that the job will be done within 24 hours. It’s 6:40 pm now. No sign of the work or any response!!! What kind of pathetic service is this ?

  • aadiiieeet
    Aaditya (@aadiiieeet) reported

    worst customer service by @Airtel_Presence @airtelindia paid 1500 for a broadband connection pending for almost 3 days with no support on repeated requests raised for order delay absolutely pathetic!!!

  • Jitendr63429834
    Jitendra Kumar Swami (@Jitendr63429834) reported

    @airtelindia airtel from morning my Internet not working i trying to call 121 but no solution and option to call customer care not available your AI agents saying restart your phone and enjoy the data service again and again and i tried it again again by restarting phone

  • sadanan50531755
    sadanand (@sadanan50531755) reported

    @airtelindia So sad..no any further action against or given update after raised complaint by airtel service