Airtel India service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

• Internet (53%)
• Wi-fi (23%)
• Total Blackout (10%)
• Phone (10%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Kolhāpur, New Delhi, Guwahati, Salem, Bengaluru, Chhindwāra, Lucknow, Ahmedabad, Mangalore, Kolkata, Pune, Chennai, Mumbai, Jaipur, and Varanasi.

City	Problem Type	Report Time
Kolhāpur	Wi-fi	26 minutes ago
New Delhi	Internet	4 hours ago
Guwahati	Internet	6 hours ago
Salem	Internet	6 hours ago
Bengaluru	Wi-fi	6 hours ago
Chhindwāra	Internet	8 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sqn Ldr Varlin Panwar (Retd) (@VarlinPanwar) reported 5 minutes ago

  Its been another 20 hrs since I took up the issue but there has been no response. No acknowledgement on the DM as well @airtelindia @Airtel_Presence

• 
  Asif (@Asif_khan8527) reported 9 minutes ago

  @airtelindia in my airtel black plan you renewed my amazon prime mebership which i don’t wsnt please cancel it and don’t add it in my bill. It was supposed to renes from tommorow you guys did it today. I don’t need it i don’t want to pay 1500₹ extra for that

• 
  Hashim Hyder (@hashimhydercp) reported 10 minutes ago

  Please update me the status of complaint; RWRRV5CHN20260828599674 @airtelindia

• 
  Syed Arsal Abbas (@arsal_abbas22) reported 11 minutes ago

  @airtelindia There was some issue with the wifi 2-3 days ago, the technician came yesterday (yes we were without without wifi for 1-2 days), he "fixed" it, now today it is again out. And the only option I am able to see is to book service after 2 days.

• 
  Rajarshi Mondal (@RajarshiRevisit) reported 12 minutes ago

  @Airtel_Presence @airtelindia My wifi id- 0348210382874_dsl. With last month recharge, I was promised an offer to get one month extra benefit. Month is over, still didn't receive the promised offer yet after multiple attempt to complaint, neither via calling or app. Help Pls

• 
  Gagandeep Singh Sapra (@TheBigGeek) reported 13 minutes ago

  Hey @airtelindia, this entire “Happy Code” business may well become the bane of your customer service. My broadband connection at home is down. Your engineer arrived to fix it, but because I have not received the “Happy Code” over SMS, he says the connection will be terminated. Two simple questions: (A) If your network is down and I cannot receive the SMS containing the code, how is that my fault? (B) If my broadband is still not working, how exactly am I expected to give a “Happy Code”? I am, quite reasonably, not happy. A customer service process should solve problems, not create new ones.

• 
  PruthviRaj Krishnam (@Pruthvirajkrish) reported 14 minutes ago

  @airtelindia @Airtel_Presence Plz name yourself as #airtelDoesnOtCare. The wifi service is not working since yesterday and a request was raised yesterday itself and its still unresolved but technician keeps postponing the resolution time every one hour and now its move to tmrw.

• 
  DHARMESH PATEL (@DHARMESH429) reported 16 minutes ago

  @airtelindia @airtel_wifi we have given compliant so many times no solution please provide solution on urgent basis from last 2 days internet is not working..

• 
  Gopinathan Vijayaraman (@gopinathvijay91) reported 16 minutes ago

  @TRBRajaa @EAGLEPARANI @airtelindia Very poor service Anna. Airtel lost its value long back.

• 
  Yogesh Pratap Singh (@Yogesh_PSingh) reported 18 minutes ago

  Hello @airtelindia @Airtel_Presence Your network is extremely slow. internet speed is even worse than 3G so bad that even a 1-minute video isn't playing properly. And this issue has been persisting for the past 4-5 days.... @TRAI

• 
  Amit Chauhan (@AMITCHAUHAN19) reported 21 minutes ago

  @airtelindia @Airtel_Presence Internet is not working from last 30 days and same issue I faced in last month as well. No assigned engineer is coming to check the issue and when I call them they say I do not check this area. Please look into this on priority.

• 
  Chandan (@chandan_iiith) reported 23 minutes ago

  @airtelindia @Airtel_India_ I have exhausted the normal channels and am formally seeking escalation to Airtel’s higher authorities/grievance team. Please arrange an immediate technical inspection and permanent resolution, OR confirm cancellation/disconnection if Airtel cannot provide a stable service

• 
  Adv. S. B. Tripathi (@sbtripathiadvoc) reported 23 minutes ago

  @airtelindia I pose a very simple question to Airtel, what is address of customer with Airte Digital TV ID 3034247066? Chullu bhar paani mein doob maro Airtel.

• 
  Mahavir gundecha (@Mahavirgundecha) reported 30 minutes ago

  @airtelindia URGENT! My IPTV Set-Top Box is not activated since installation on 11/08/2026. Complained 7-8 times to customer care & dealer, but NO resolution. Only Wi-Fi is working Account ID 20055917462 #AIRTELBADSERVICE

• 
  Deep Gandhi (@deepgandhi91) reported 32 minutes ago

  Dear @airtelindia, should it really take 47 mins to close a Wi-Fi connection? Instead of pushing discounts & offers, please invest in fixing your network. Mobile connectivity is equally pathetic. Customers need a network that works, not more offers!

• 
  Yash More (@YashMore44) reported 40 minutes ago

  @airtelindia @Airtel_Presence @airtelnews Airtel team, this is not solved yet. We are preparing for a hackathon, and the internet issue is a really big roadblock. We have tried everything to get this solved; at this moment, it is really disappointing & disrespectful as a user.

• 
  Aravind Kumar (@Aravindbala1311) reported 45 minutes ago

  @airtelindia Fiber has been unstable since yesterday. Despite multiple calls & escalations, there’s still no resolution. SR: 11039149342. Extremely poor service! Please escalate this urgently and restore my connection. #Airtel #AirtelFiber @SunilBhartiMitl @AshwiniVaishnaw

• 
  MK (@Mayank_2304) reported 48 minutes ago

  Now @Airtel_Presence @airtelindia starts deleting the tweets by the customer I see. Good enough to prove that you are no longer taking care of customers you have and starts luring the customers for offers that you don't meant. @TRAI why silent about it?

• 
  Asif Shaikh (@AsifSha82974331) reported 48 minutes ago

  @airtelindia #airtel Very Bad Service & airfiber Router Not working extra payment advance Recharge total 5 number Airtel postpaid one airfiber & Four family plan 1199 & airfiber 489

• 
  Yuvan (@Yuvan29792546) reported 49 minutes ago

  @Airtel_Presence @airtelindia @airtelindia My Airtel IPTV request has been pending for 48+ hours despite multiple calls to Customer Care. ₹500 deposit has already been paid. No proper update has been provided.have already raised this issue here but received no response.Please escalate this

• 
  rajez yabes (@rajezyabes) reported 50 minutes ago

  @TRBRajaa @airtelindia Yes worst 5g network for rural areas also. Only 4G network. But we pays 5g network too.

• 
  Krishna (@KrishKNY) reported 53 minutes ago

  @JioCare No point brother!! @airtelindia did it instantly!! I called them. Raised a request, same day initiation and instalation..!! Airtel deserves best when we are talking about service and support.

• 
  Sandeep Lahane Patil (@Sandeeplahane77) reported 53 minutes ago

  @airtelindia We booked an Airtel Broadband on 28 August (Booking Ref: W9C7JKFGUZ) but installation is still pending.Amarjit Chauhan (8793669955) has been rude & told us choose another. Please investigate urgently and arrange installation at the earliest. #Airtel #CustomerSupport

• 
  Shubham (@Shubham84830911) reported 54 minutes ago

  I have 5G unlimited plan and getting 5G signal as well but @airtelindia is using my daily data. And the app is worst with no option to chat with the agent

• 
  Aditya_Extd💝 (@Aditya_Extd) reported 54 minutes ago

  @TechDekhoji @airtelindia Much Needed, Vivek bhai. Vi has superior service due to less congestion, but I don't get the fact that they could have simply reduced 30-40 Rupees and make the existing plans more affordable to attract customers. But yes Vi-BSNL partnership looks promising now..

• 
  Stark (@tstark86v1) reported 57 minutes ago

  @Airtel_Presence @TRBRajaa stupid fks, your social media team only eats Vada pav and does nothing. One of the worst customer service @airtelindia

• 
  Abhishek (@abhirloya) reported 58 minutes ago

  @Airtel @airtelindia Since last one month wifi service person unable to shift connection also break the dishtv wire into duct, when service is discontinued still getting bills. Wifi -02023953310 Dth-3068612146-001

• 
  Brave BLAIR (@bbbrave4blair) reported 59 minutes ago

  @airtelindia I have recharged my number with a 1-year plan that includes Unlimited 5G Data. Despite being continuously connected to 5G, my regular data is still getting exhausted. Is this a false commitment? Please investigate and fix this immediately.

• 
  Shubham Dhawan (@_shubhamdhawan) reported 60 minutes ago

  I have submitted connection shift request for wifi under account number 20039184584 and DSL number 0149429545496_wifi. I have submitted the request on 24 August. Still no resolution provided. @airtelindia @airtelnews

• 
  Priyesh Choubey (@Dope_aameen) reported 1 hour ago

  @airtelindia I want to terminate my WiFi services from today, but I see no option to terminate the services. I won't be paying from today onwards. Get my connection terminated