Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Pune, Kolkata, Ludhiāna, Guntur, Jaipur, Aizawl, Sopur, New Delhi, Chennai, Coimbatore, Chandigarh, Hyderabad, Raurkela, and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 6 hours ago |
|
Pune
|
Phone | 7 hours ago |
|
Chhindwāra
|
Internet | 7 hours ago |
|
Chhindwāra
|
Internet | 7 hours ago |
|
Kolkata
|
Wi-fi | 8 hours ago |
|
Ludhiāna
|
Wi-fi | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Lakshay (@Lakshay208) reported@airtelindia @Airtel_Presence Please review my account and restore Unlimited 5G. This issue has already been resolved once but has now returned again. I need a permanent resolution, not another temporary fix. Please escalate this to the concerned team.
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Satpal Singh (@57satpal) reportedWhen we complain they will speed up the internet for a short while, and then it comes back to its low speed. Their service is also very poor. Seems we will have to change our connections and service provider. @airtelindia
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Kalyan Patnaik (@KalyanPattnaik) reported@pbhushan1 @airtelindia Yes at times they respond quickly no doubt but to resolve the issue they take much time . Airtel sud make a note of this. I have been facing a lot of difficulty when I am in office ….
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Avanish Utsav (@avanishutsav) reportedDear @airtelindia, I dont want to pass all my time into your never ending loop of bot support. I want to connect to yout customer care executive. What should I do?
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Nawaz Khan (@nawazkhan7802) reported@pbhushan1 @airtelindia Sir, you are a public figure, so your issue was resolved within 1–2 days. But for ordinary people (aam janta), @airtelindia is not responding at all. There should be accountability for misleading the public by claiming to offer the fastest network & Service. #AirtelWifi #Airtel
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Arun Karn (@Arun_Karn7) reportedDear @airtelindia , shame on you for fleecing the public. In this era of 5G, even your 4G service isn't working properly. Do you only hike recharge prices, or will you actually fix the network too?
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Ravindra Ulhas Marathe (@RavindraUlhas) reported@airtelindia if it is not possible for your team to resolve my issue then I will force to take legal action in consumer court
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Vikrant (@Vikspeaks1) reported@airtelindia Some assistance needed, but my sim has lost connection so i cant call customer care. Can you help out a little please.
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Anil Kumar Reddy Bhumireddy (@BhumireddyAnil) reported@airtelindia Based on my interactions with your customer support from 30th July 2026 till now, I would say that if there is any competition, your team will definitely win the trophy as the dubmest and laziest people.
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Dharmendrasinh (@dharm0101) reported@airtelnews @airtelindia Manager didn't even gave us the guarantee whether the wifi will be back or not. I was really angry about how the serviced of @airtelindia really is. I was also not even got connected with ground team to know about the issue.
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Dev Singh Bhadauria (@Devendr54446262) reportedI am not getting any SMS or OTP? I also changed my phone at Airtel shop, then it started working and then after 2 minutes it stopped working. How do I get help? @airtelindia @Airtel_Presence @airtelnews
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K.K.Singh (@KKSinghITS) reported@airtelindia My WiFi service down since this morning. Complaint lodged but not yet attended. Pl expedite to set it right.
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Uttam Gupta (@Uttam_Guptaa) reportedExperiencing poor quality network on Airtel fibre wifi. Trying connecting with customer care and regional support team but no response has been received. Experiencing a lot of Trouble. Requesting for immediate help and support @airtelindia @airtelnews @Airtel_Presence
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Bharathi☭Lycan (@barathe_lycan) reportedWhat kind of deadly service is this!! Network Dead for a whole day so checked 'Help chat' from airtel app. Visited nearby airtel store changed new sim. Still not working. This seems like @airtelindia downfall. No service, No quality! #airtel_worst
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Jai Berry (@berry_jai) reported@pbhushan1 @airtelindia Still not as bad as Jio They arbitrarily close SRs to circumvent TRAI rules so they dont have to pay for service outages It's mass manipulation and absolutely appalling They even falsely close grievances on NCH
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CA Amit Nadhani (@amitnadhani) reported@airtelindia My wifi 01132764321 is down since yesterday. I can see the broken wire. Please note a complaint. Further I tried to make a SR through Airtel thanks app but its so complicated and over dependent on AI bot that it doesn't even help to create a SR.
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Achindra Bhatnagar (@achindra) reported@airtelindia @DoT_India My 80+ year-old mother has had ZERO network on her Airtel number since Oct 2025. No calls. No SMS. Months of complaints and escalations, yet no resolution, while Airtel continues to bill her. This is an unacceptable level of service.
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TJ (@PLATINUMTJ_2K02) reported"Your ₹1,298 roaming pack failed? Just buy another one!" — @airtelindia logic. Stranded senior citizen with NO network in Nepal floods. Ref: CCNOR3EST20260826708901 Fix or refund. @Airtel_Presence @jagograhakjago
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Dhanush 🦁🐂 (@priv_dhanush3) reported.@airtelindia worst wifi ever
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PS (@prajwalant) reportedWifi is not working since so many days, customer care is not responsible. Yesterday i called on 11.30pm where he told that call on 12am, when called on 12.08 am, he qas telling to call on 1am. Is this the way? Why are u not able to provide services? @airtelindia
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srinivas shukla (@SrinivasShukla) reportedStill waiting for the issue to get resolved @airtelindia
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Sweta Dash (@iamswetaD) reported@airtelindia ever since I've switched to your network, calls and internet both have been terrible. I've raised several complaints on the app but all I get is a "your complaint has been resolved" message without any change in my network. Kindly look into the matter.
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kalpesh ahire (@AhireKalpesh) reported@airtelindia @Airtel_Presence How many hours it will take to restoration wifi connection, In one month it is disconnecting at least 2 days 5-6 hrs worst service ever
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Anoushka Singh (@AnoushkaSingh_) reportedI've been trying to cancel my WiFi for over a month. It’s suspended and unused, yet I keep getting billed despite multiple calls to customer care and even paying extra. I was told it was cancelled, but it still hasnt been. Disappointed. Please cancel it immediately. @airtelindia
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Swadhin Kumar Panda (@SwadhinKPanda) reportedPaying premium rates to @airtelindia just to hotspot off my phone every single day. Airtel Xstream down for the 2nd time in 3 days. What exactly are we paying for, @Airtel_Presence? Fix this ASAP. #CustomerServiceFail #AirtelDown
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H.A.R.S.H (@harshp2910) reported@airtelindia Now, instead of resolving it, I'm being asked to wait another 24–48 hours for an update. How many deadlines does a customer have to hear before Airtel actually takes responsibility? Your internal ground-team coordination is not my problem. @airtelpresence
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MRIDUL AHAMED (@mridul_ahamed) reported@JioCare How much time needed to resolve the issue. If you want to delay please refund my relocation fees as I have @airtelindia or @ViCustomerCare to chose.
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Raghavendra (@RaiKadar) reported@airtelindia @airtelindia Extremely poor support experience. Almost 2 months, 6+ store visits, documents submitted, repeated calls and emails, yet no resolution or even a complaint ID. Every channel keeps redirecting me elsewhere. How long does it take to resolve a simple customer requests?
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PATEL NARESH (@nareshpatel567) reportedMore than 10 compliant within 10 months. Without Any resolution they closed complaint. Even we call they told do one more complaint. Same results. Still problem not solved Nothing happened. Airtel is third class company. @airtelindia @Airtel_Presence @airtelnews
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Oliver Rayi (@OliverRayi) reportedI have a similar predicament. Been using @airtelindia since 12+ yrs and never has it been so bad. The signal drops to 1 bar or zero and then picks up to 3 bars. Installed Airtel airfiber to have better internet atleast but it's a scam. It uses the same tower and signal strength and hence the same disconnectivity. Voice calls get dropped or cut or even worse has voice flickering. All this is at my workplace and I can hardly get any work done.