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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bengaluru, Sūrat, Ahmedabad, Mumbai, Kota, Ambāla, New Delhi, Chennai, Jaipur, Chhindwāra, Delhi, Salem, Bhopal, Pune, and Lucknow.

CityProblem TypeReport Time
Bengaluru Internet 9 minutes ago
Sūrat Internet 2 hours ago
Ahmedabad Phone 4 hours ago
Mumbai Wi-fi 5 hours ago
Kota Internet 7 hours ago
Ambāla Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • GanpatiShanbhag
    ǫɒʜdᴎɒʜꙄ iƚɒqᴎɒᎮ😉🇮🇳 (@GanpatiShanbhag) reported

    @airtelindia I am unable to receive SMS/OTPs even if the Packs are active on my Number. Appreciate your kind support at earliest convenience

  • Ankeshgod
    Ankesh Godha🚩 (@Ankeshgod) reported

    @airtelindia Your Airtel Xstream Fiber department seriously needs to fix its customer-care system. My bill is NOT overdue, yet I continue receiving unwanted automated calls regarding payment. This is extremely irritating and unnecessary. . #Airtel #CustomerService

  • Parthas19532786
    Parthasarathi Panda (@Parthas19532786) reported

    @airtelindia there is no resolution till date it’s time to change

  • Rehanspeeks
    Rehan Ashraf (@Rehanspeeks) reported

    I selected the 2–3 PM slot for my Wi-Fi complaint on the Airtel Thanks app, but the technician started calling from 9 AM onwards. If the technician can call anytime, then what’s the point of selecting a time slot? @airtelindia @Airtel_Presence

  • Heenash61814696
    Heena sharma (@Heenash61814696) reported

    @airtelindia customer support is not taking complaints!

  • _K_Karthik
    Karthik (@_K_Karthik) reported

    @airtelindia @Airtel_Presence All I wanted: SIM → eSIM. A 2-hour routine process. What Airtel delivered: 6 days, 2 store visits, 1 broken callback promise, 3 template emails, contradicting systems, and a Nodal Officer who didn't read the complaint.

  • tushtan
    Ajay sharma (@tushtan) reported

    @airtelbank @airtel_diaspora @airtelindia Still waiting resolution. Can you please help

  • sarangwadkar
    Sarangwadkar (@sarangwadkar) reported

    @airtelindia Hi Irresponsible team ;Airtel Wi-Fi has proven to be one of the least reliable internet services in India, characterized by a lack of professionalism and customer care. The service is frequently disrupted, often on a monthly basis,

  • jb_bhesaniya
    Jaydip Bhesaniya (@jb_bhesaniya) reported

    @airtelindia @Airtel_Presence Extremely poor support for Airtel BND activation for enterprise. Despite many follow-ups, BND Team have failed to provide resolution, Even escalation email ID was not provided. Connect me with a senior person who can take ownership & resolve this.

  • SanjayK04923045
    CA Sanjay Kumar Choudhary (@SanjayK04923045) reported

    @airtelindia @airtelnews For the last few hrs I was trying to connect to a customer care agent but could not get any agent with the rwmars" We are experiencing difficulty. Pls connect after some time" This is very pathetic. I called 121, 198, 9910099100, 9810012345 but failed.

  • SaurabhyadavGma
    saurabhyadav (@SaurabhyadavGma) reported

    It is my sincere request to Airtel authorities that please look after the services of district Etawah in Uttar Pradesh I have a broadband connection not working from 3 days all though I took a complaint twice daily but still not working.... @airtelindia

  • Mawari_h
    Hitesh Mawari (@Mawari_h) reported

    @Airtel_Presence @airtelindia could you expedite I am stuck and it's more than 12 hrs I am facing problem that too outside India despite having 30 days roaming pack

  • maniambal
    ambal maniii (@maniambal) reported

    @airtelindia @airtelnews The service should be stable from the beginning, but I am unable to use the Digital TV properly. Check the AirFiber/TV configuration, connectivity and provisioning from your end instead of repeatedly asking me to restart the router or TV.

  • Chennai360_
    Chennaite (@Chennai360_) reported

    Iam sure Airtel and their customers know it has the world worst customer service App. It’s almost 5days and I can’t raise a complaint.. there is no option to submit a complaint . Temporary congestion for 5days? And enter valid information of the information you leave? Screen shot of the App and WhatsApp bot @airtelindia @Airtel_Presence

  • FinanceKiAbcd
    Finance Ki ABCD (@FinanceKiAbcd) reported

    Living in a prime NCR hub (Sec 135 Noida), yet @airtelindia Wi-Fi drops 30–40 times every single day! ​Monthly Bill: ₹940+ (Paid on time) ​Issue: Connection automatically turns off & restarts every few minutes ​Ground Support: @Airtel_Presence continuously marks complaints "Completed" without fixing anything (5+ tickets closed since June!)

  • piyush8726singh
    Piyush Singh (@piyush8726singh) reported

    @airtelindia Your representative are looting money in UP (Mirzapur) by asking them to pay multiple times for connection nd updating to different account.doing multiple mistakes.. despite raising the issues to seniors, no resolution. Ticket number - 10999377983

  • BusinessGeek109
    Aaditya (@BusinessGeek109) reported

    Dear @airtelindia your 121 number is broken. You don’t get to talk to anyone for your complaints. I’ve raised iptv request multiple times now. I’m forced to do this as my building doesn’t allow for tatasky. Else I would have never came to you. Since I’ve paid 500 - I want it done

  • rohidas390SW
    rohidas waghmare (@rohidas390SW) reported

    @airtelindia And while we’re at it, you charge for sending a simple SMS while claiming the plan includes 100 SMS. Most people never even use all the data/SMS they’re paying for, yet the full amount is charged and the unused benefits mean nothing.

  • abhinavnagar
    Abhinav Nagar (@abhinavnagar) reported

    @Airtel_Presence @airtelindia what’s the issue with the sim not working even after paying bills on time on international roaming pls help

  • ShivasaiNanii
    Shivasai Nanii (@ShivasaiNanii) reported

    @airtelindia I’ve been suffering with Airtel network for the past 2 years. Most of the time I get very low signal bars, slow internet, and constant buffering while watching videos. Please improve the network coverage and signal quality in my area. We deserve better service.

  • commsense4all
    Aft (@commsense4all) reported

    @AnshuSharm33343 @airtelindia Same here. It was working till a day ago. Now more than a day it's not working at all

  • iitr_chirag
    Chirag Agrawal (@iitr_chirag) reported

    I am traveling in Maldives and my roaming isn’t working @Airtel_Presence Paid INR 4000 and no network @airtelindia

  • astayunoli
    Asta (@astayunoli) reported

    @airtelindia Im facing low network and slow speed in my area

  • msharshasree
    Harsha Sree (@msharshasree) reported

    @airtelindia Your customer service is so worse and your data never works and you increase the rate of recharge on which scenario ?? No signal scenario

  • sarangwadkar
    Sarangwadkar (@sarangwadkar) reported

    @airtelindia Irresponsible team The service provided by Airtel WiFi has been extremely disappointing, characterized by frequent disconnections and subpar quality. फिर से रोने के लिये तय्यार Airtel wifi टीम Wi-Fi Update: There is an issue affecting Airtel Wi-Fi in your area.

  • circle3045
    Human(Ramapithecus)🐺 (@circle3045) reported

    Tried giving a mock today, but Airtel’s painfully slow connection made it impossible to finish. These capitalists charge you heavily and then vanish when it comes to actually delivering the service @airtelindia

  • wowharsh
    Sureshot 🇮🇳 (@wowharsh) reported

    @Vikspeaks1 @airtelindia It's airtel Bsdk even if you have the sim connection, even you stand in the middle of their office, they cannot and will not help!

  • Dhananjay96k
    Dhananjay kadam (@Dhananjay96k) reported

    @airtelindia Airtel network has not been working in At Shidod, Tq. Beed, Dist. Beed, Maharashtra for the last 2–3 days. It seems there is an issue with the nearby tower/network. Please check and resolve the issue urgently.

  • Dr_Gupta_Delhi
    SGupta_Delhi (@Dr_Gupta_Delhi) reported

    @airtelindia @Airtel_Presence internet /dsl services are down for past 24 hours at a streatch. No one seems to know what has hit them. No communication, no responsibity. What a service... @reliancejio

  • NktT494369
    Nkt T (@NktT494369) reported

    Hey @Airtel_Presence @airtelindia, total connection breakdown (red light blinking) & your system pushed resolution to 4 days without my consent! Is 4-day SLA for zero connectivity standard now?TRAI guidelines is a joke, Ticket 11038857377 @TRAI