Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 19: Problems at Airtel India
Airtel India is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Phone (10%)
- Total Blackout (9%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chennai, Dehra Dūn, Mumbai, Ahmedabad, Chhindwāra, Pune, Hyderabad, Lucknow, Imphal, Delhi, Bhubaneshwar, Bengaluru, Shiliguri, Chandigarh, and Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Chennai
|
Phone | 17 minutes ago |
|
Dehra Dūn
|
Internet | 1 hour ago |
|
Mumbai
|
Wi-fi | 4 hours ago |
|
Ahmedabad
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
|
Chhindwāra
|
Total Blackout | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Nayak79 (@Nnayak79) reported@airtelindia Team, since you are unable to resolve the mess you've created, just refund the amount of my recharge plan and I'll move to another service provider. What's the delay when you've admitted that you are unable to provide a solution. It's been 3 months. Act Urgently @airtelindia
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Aditya (@2122Adi) reported@airtelindia @Airtel_Presence Collect router ASAP. Week since disconnection requested. Had to finish today. Confirmed by call center agent.Switched to TATA Fiber.Will discard router if you fail to collect. Dues cleared upto disconnection. NO FURTHER PAYMENTS WILL BE ENTERTAINED
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Dr RAMAN YADAV (@ramanetah001) reportedvery poor internet service of @airtelindia @Airtel_Presence @airtelnews at my location District Etah UP 207001 nehru nagar, i complained many times to customer support no response why charge so much than.... bad customer support
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꧁༒☬☠ᴵᵐ᭄𝓓𝓲𝓷𝓮𝓼𝓱☠︎☬༒꧂ (@dins_211) reportedI am paying for your service, but I am not getting the quality I was promised. Despite repeated complaints, there has been no permanent solution. @airtelnews @airtelindia
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Shubham kumar (@keetabikeedain) reportedBased on many user complaint and feedback Dear @airtelindia pls rescind the hotspot rule, a request from ur valuable and loyal customer.... #airtel
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sanjay bajaj (@iiirdi) reported@Airtel_Presence @airtelindia @TOIHyderabad sad that I'm shareholder of this company which has worst customer care internet down past 5 days no care no support #CustomerExperience #pathetic #CustomerService
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Unknown indian (@Realruralindia) reported@airtelbank Facing error in Airtel thank app from few month 'An Unexpected error occurred while processing ur request'.complained SR 678289388253-1, 784266211447,784384650869. All closed,still problem persist,unable to use Airtel thanks app @airtelindia plz help
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Basant (@Simply_Sense) reported@Rahulshrivstv @airtelindia Drop Airtel if you get reasonable coverage by Jio. Jio is way more customer friendly.
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Bharat Waghmare (@BharatW85707712) reportedI purchased the Airtel ₹299 recharge plan, which includes 1.5 GB of data per day, but I am only receiving 1 GB daily. I should be getting 1.5 GB every day,and I also want the 0.5 GB of data that I missed out on since the recharge was done.Customer care not respond @airtelindia
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Antony Michael (@AntonySMichael) reported@airtelindia. I need a straightforward answer to this. I use hotspot while driving or on a long trip, to connect to my laptop or my kids tab. Are you blocking the hotspot? I don't want to get stranded or looking for Wifi while on travel. My hotspot usage rarely exceeds 2GB per month. Respond with clear policies, or the impact of this new policy change. Regards, A concerned customer, having family postpaid for 2 decades with Airtel.
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Shubham (@alsoshubham_) reportedI took 2 airtel postpaid numbers just few days back thought I won't get internet issue anymore, I will get unlimited 5G all time but in reality this is even worse @airtelindia it's the day 1 my networks are dead and my internet speed is so slow
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Abhinav Kumar (@yesabhinav) reported@airtelindia need immediately block prepaid mobile number as it is stolen. Your customer support (198/121) don’t support @Airtel_Presence @airtelnews
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2025 X↗️ 🇮🇳 (@jpboxess23) reported@steveplusf @airtelindia TELL THEM TO TERMINATE THIER ADVISOR
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オグ 🚬 (@mentalyded_) reported@airtelindia @PhonePeSupport I accidentally recharged the wrong Airtel number via PhonePe. The WRR SMS service says "Service has been blocked." Transaction ID: NB26071906033416648984272, Amount: ₹349. Please help reverse the recharge or refund the amount. Thank you.
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Anirudh (@Anirudh50789405) reported@airtelindia @Airtel_Presence @DoT_India Airtel employee came to our house and took 1500 rupees and never gave new connection. Not refunding the amount or picking the calls. This is looting from Airtel
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Ganesh soni (@ganeshsn129) reported@airtelindia @Airtel_Presence just taken your broadband connection less than a week i have encountered the internet disconnections 3 times , and the app airtel thanks is **** , unable to connect customer care even after trying for past 1 hour , i need your support immediately
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Dinesh Mishra (@dm0000000000001) reported@airtelindia @airtelindia yet I received a threatening message claiming service suspension. Is this your way of coercing customers? Stop 'shooting arrows in the dark' to panic users.Explain this unsolicited false alarm immediately.Extremely unprofessional! #Airtel #ConsumerRights #Harassment
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Arshu Rahman (@ArshuFun) reported@airtelindia @airtelCOMPLAIN @airtelco Hi- I have postpaid number with multiple accounts.I asked toremove one number.Two Times i called them. Also i paid both time for remaining amount to remove the number.Still they are not removing and charging me.Please fix it ASAP. 9899502019
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Akash Taywade (@AkashTaywadeINC) reportedHello @airtelindia I'm facing the service issue in nagpur from last 2 hours. Ther is no network available here in my cell on pin 440025
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Bharat wasi (@khal_nayak8) reported@ChachaTouche @steveplusf @airtelindia If he doesn't knw, Try to educate him, its ok none know everything. -- providers detect mobile hotspot usage by analyzing network traffic and data packet structures. The
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Touché Chacha (@ChachaTouche) reported@murli_wala @steveplusf @airtelindia When you access internet they recieve the IP address, every internet service provider does that since 2000s
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জয়ন্ত কর্মকার (JAYANTA KARMAKAR) (@jayantakarmakar) reported@WoakesHive And that's why I have opted for @ViCustomerCare. Great service, much better than those @airtelindia mfs.
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Srikanth Adicherla (@SAdicherla) reported@Rahulshrivstv @airtelindia Iam also facing issue #airtelindia please stop such as silly learn from #jiotrue5g
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Ritrisha RC (@ritrisha) reported@airtelindia We have already raised multiple complaints: • Complaint #4512670517 • Complaint #4513116838 Yet nothing has been resolved. Every interaction results in another assurance, but no actual disconnection and no reversal of the incorrect charges. 5/8
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Naveen Jain (@naveenjain65) reported@airtelindia what kind of unprofessional people you hire to install new WiFi connections in Doddakannelli area? Suresh shows up at 10:30 today unannounced and in 10 minutes disappeared. Challenging him he moved to language issue. Now not picking up call. Such people you hire??
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Raat_er_Aalo (The Bengal Tiger Is Roaring Again) (@Polls26WB) reported@airtelindia I am having issues with my top up payment Can you resolve the issue
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ranjeet vishwakarma (@vishwakarma_g) reported@airtelindia 25.9304930,81.6999605 is my house coordinate , why network is very weak I complained many time in airtel thank app you will have to fix this trouble if airtel can not then told us we will port our operator
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Iron Man (@unknown_nilesh) reportedI'm unable to use 5G network for around 4 days it's not even 5G network....why ? @airtelindia
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thejnfdigital (@jnfnewsagency) reported@airtelindia Every few hours, the internet goes down again in Jammu & Kashmir. Pathetic service, constant disruptions, and zero reliability despite premium tariffs. How long are customers expected to tolerate this? Fix your network now. #Airtel #AirtelDown
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Nawaz sarif (@indiaismy1) reportedHello @airtelindia My network not working, as per your customer care 198 she informed either your number 9936964835 not recharge for 90 days or KYC not done but both are done👍 kyc showing successful. My number is important please restore my number as soon as possible.