Airtel India service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

• Internet (57%)
• Wi-fi (22%)
• Phone (10%)
• Total Blackout (8%)
• E-mail (2%)
• TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bhubaneshwar, Chennai, Chhindwāra, New Delhi, Pune, Delhi, Mumbai, Nashik, Pimpri, Sūrat, Guwahati, Bengaluru, Kolkata, Jamshedpur, and Patna.

City	Problem Type	Report Time
Bhubaneshwar	Wi-fi	19 minutes ago
Chennai	Internet	51 minutes ago
Chhindwāra	Internet	56 minutes ago
New Delhi	Wi-fi	59 minutes ago
Pune	Phone	1 hour ago
Delhi	Wi-fi	1 hour ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Highly Demotivated (@samyakshrma) reported 2 minutes ago

  @airtelindia The problem still has not been resolved yet . Please hurry up coz wifi not workign is highly inconvinient.

• 
  Goutam Bhattacharyya (@gggoutam) reported 4 minutes ago

  For a secondary IP TV connection, 8 calls to CC, 2 visits to Airtel office, still not resolved. Sent DM to #airtelindia - no reply. Can anyone help me to get an additional connection connected to the existing WIFI. @airtelindia @Airtel_Presence @airtelnews

• 
  Niku (@nikyoot) reported 6 minutes ago

  Airtel I wanna talk to human support @airtelindia @Airtel_Presence

• 
  Shailendra Sahu (@ishailendrasahu) reported 6 minutes ago

  My Airtel 5G data is not working despite ₹399 active pack. Network shows 3 bars but no speed. Previous complaints ignored. Fix this. @Airtel_Presence @airtelindia"

• 
  RK (@rk1312) reported 7 minutes ago

  @airtelindia it’s been 8 days that Airtel is not able to shift my Wi-Fi connection . And customer care is not able to give any satisfactory answer

• 
  Rohit (@rho_hit) reported 9 minutes ago

  @airtelindia I want to close my WiFi connection but it seems there’s no way to connect you. Your app directs to chat where I request a call back but never get one. Kindly help

• 
  Md kaushar Raza (@MdkausharRaza6) reported 13 minutes ago

  @airtelnews @airtelindia @bhartiairtelfdn Airtel subscribers in this village are struggling significantly with network issues; even making a phone call has become a challenge. People are recharging their phones for 5G services, yet the connection speed fails to match

• 
  dead_soul (@pedri_8_fcb) reported 14 minutes ago

  @airtelindia Even after having an unlimited 5G recharge plan and having an excellent 5G network coverage, why the hell is my daily data limit of 2gb getting used and I can't use my 5G unlimited data. You guys are just scamming people at this point.

• 
  Anurag (@liciooc) reported 15 minutes ago

  @airtelindia @Airtel_Presence My bill is due tomorrow, but there has been no resolution regarding the higher amount charged on my account. If you are unwilling to correct the billing error, disconnect my connection as this seems to be the only option left for me.

• 
  Shaurya (@UnraveledPerson) reported 16 minutes ago

  @Airtel_Presence @airtelindia @Airtel_Presence Received a message with details of Engineer name, number and timeslot for today 7PM. I called the number, engineer told that he doesnt have time, his shift ends at 7:30. Please get the request assigned to an engineer who is free. Else I may have to proceed with other service provider waiting for confirmation.

• 
  Sakthivel Ganesan (@sakthibazz) reported 18 minutes ago

  Very disappointed with Airtel service. My WiFi has been down, and I have not received proper support or timely communication despite being an Airtel Black customer. Requesting immediate attention and a quick resolution to this issue. #airtel @airtelindia @Airtel_Presence

• 
  RAVI GAVIT 🇮🇳 (@theravigavit) reported 21 minutes ago

  @Airtel_Presence Airtel network is completely down in Barhe, Taluka Surgana, Nashik district, Maharashtra. Calls, SMS, and mobile data are not working. Please investigate this issue and restore the service as soon as possible. @airtelindia @Airtel_Presence #Airtel #NetworkIssue

• 
  M Prakash (@perkrocks) reported 21 minutes ago

  @Airtel_Presence @airtelindia @airtelnews the issue is still not conclusively closed. I have already escalated this to Airtel’s Appellate Authority as well, but received no meaningful resolution. Need urgent intervention for closure, unbundling and billing correction.

• 
  Ajay (@ajay_04oct) reported 23 minutes ago

  @airtelindia i want to cancel my airtel black connection immediately, facing internet issue since 15 days no resolution provided

• 
  Aakash Tripathi (@_aakashtripathi) reported 26 minutes ago

  Because I think this is the only way I can reach out to @airtelindia customer care, so here I am. I want to port my postpaid number to prepaid. Can you please help me?

• 
  Khushboo Singh (@khushbo04585758) reported 26 minutes ago

  However, no engineer has arrived, and no one has contacted me with any update regarding the delay or the issue. @airtelindia

• 
  Bimal (@emper0r77) reported 29 minutes ago

  @airtelindia My Airtel Xstream Fiber order was marked "Activation Completed" without any installation. No modem delivered. Technician admitted it was installed at another location. I never shared the OTP. Customer care hasn't resolved it. Pls resolve it asap.

• 
  Sagar Jindal (@Sagarjindal2) reported 30 minutes ago

  Never seen such bad service as @airtelindia They convert 8 postpad connection in airtel one account while i have family plan of 4 connection and shows 8 connection in airtel app, while all this create for airtel wifi connection and i am waiting for installation since saturday

• 
  pankaj vishwakarma (@iampankajv) reported 30 minutes ago

  Reentry I ordered one UPS from @airtelindia Thanks App on 30th June it never got installed I waited for 4 days and then customer care Executive informed me that UPS is out of stock so we are canceling my order and refund back my money to original payment method.

• 
  Sanket Munde 🇮🇳 (@mesanketmunde) reported 30 minutes ago

  @RMerukar @JioCare I too would like to port and try jio network but it's last yr of my college and since there is Airtel tower on the roof no other network works in the college so right now stuck with @airtelindia

• 
  Akshat Badruka (@abadruka) reported 36 minutes ago

  This is really ridiculous. The internet connection in our office is shut since Saturday and we are tired of calling the customer care. They are only giving me date and time when the next technician will be available. There is no resolution. @airtelindia @Jio_Business @FiberAct

• 
  Diptanshu Pandey (@diptanshu852) reported 39 minutes ago

  @airtelindia Airtel internet services are down from past 40hrs, what kind of service are you providing to customers. Shame on you @airtelindia My airtel connection no 055121755031

• 
  Sachin Rupani (@SachinRupani) reported 41 minutes ago

  @Airtel_Presence @Airtel_Presence You really care? I am still waiting now it's 2 days already and I am blocked, my Airtel sim is not working. A request on the Airtel mobile app turned into a blockage. Who is your backend team? Still not caring.. worst network @airtelindia

• 
  Shubham Vijay Nimsatkar (@remonimmo) reported 42 minutes ago

  I m just fed up calling airtel. Can I connect to customers care by any mean over call. I had airtel black service. I want to discontinue it as the service, network and connectivity of internet everything is poor. Last 15 days I m struggling. @airtelindia

• 
  Bharat Vashisht (@bharatvashisht6) reported 42 minutes ago

  It's very embarrassing there is no 5 G network in our area village Teharki District Palwal Oin-121102... Requesting @airtelindia to provide better services in this area @airtelindia

• 
  Ritu Batra (@RituBatra14) reported 45 minutes ago

  @airtelindia please improve your service in Punjab area, else u will lose your potential customers. Raised concern of non working of WiFi since yesterday no complaint is assigned, it’s a nightmare for people working from home. Complaint no 11034367247. SOS

• 
  Rajkumar Jangid (@jangid_rk) reported 45 minutes ago

  @airtelindia airtelindia I'm on a 5G network, but I'm receiving 50% or 90% data usage alerts much earlier than expected. Please investigate the accuracy of my data consumption records and resolve any discrepancy immediately. I expect a clear explanation and prompt resolution @Airtel_Presence

• 
  aman baranwal (@amanbaranwal92) reported 54 minutes ago

  @airtelindia @jagograhakjago @Airtel_Presence airtel is that large enough that there customer care, social media handle even there appellate person is not bothered about customer service and just giving me false hope and no ground work. Even they are not closing shifting request so that i can close wifi.

• 
  Hanan Haroon (@HananHaroon) reported 55 minutes ago

  @airtelindia My wifi isn’t working from 9 days and all you guys tell me we have escalated the issue, you will receive a call , then someone calls and say the technician will call and nothing. Worst service to be honest. People planing to take their services i would suggest dont

• 
  NIJIN KS (@ksnijin) reported 58 minutes ago

  Hi @Airtel_Presence, my Xstream Fiber is on ₹499/40Mbps Unlimited plan but actual speed is ~10 KB/s - barely usable. In-app diagnosis, optimise & complaint options all loop to the same bot reply with no fix. Please escalate to a technician urgently. @airtelindia