Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (24%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Kolkata, Chhindwāra, Pune, Indore, Hyderabad, Dehra Dūn, New Delhi, Guwahati, Chennai, Lucknow, Ahmedabad, Dhanbād, Morādābād, Hisar, and Coimbatore.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 6 hours ago |
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Kolkata
|
Internet | 8 hours ago |
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Kolkata
|
Internet | 8 hours ago |
|
Chhindwāra
|
Internet | 8 hours ago |
|
Pune
|
Internet | 9 hours ago |
|
Indore
|
Phone | 9 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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A B H I (@HeyDoUKnowMe) reported@Airtel_Presence @airtelindia My Airtel Wifi has been down since 23 May after engineers came to resolve a issue I was facing and promised only a 3-hour outage. Its been almost 72 hours now, and I have no Wifi. I’m being told to wait till 28 May for further help. Poor service!
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कड़ी कचोरी 🇮🇳 (@Godhu) reported@airtelindia @Airtel_Presence The issue still ongoing and your customer executive have stopped responding now. Also over phone they accept the problem but on email they respond otherwise.. Why ??
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Debashis Aditya (@Deb_Aditya13) reported@airtelindia Sourav, I appreciate your early response but I am running of patience. I have subscribed Airtel IPTV only 8 months back & till now this is the 3rd time I am facing the problem with your service. I don't understand how come this company can be so inefficient.
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Shashank Shekhar 🇮🇳 (@ShashankSh3khar) reported@aprbsty @airtelindia @Airtel_Presence Exactly, it’s just a fancy label to justify higher bills. Same ‘priority’ network that drops indoors and crawls during peak hours. Airtel needs to fix actual coverage instead of selling premium tags.
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Raj Gaurav (@RajGaur80963194) reported@Airtel_Presence @airtelindia I already shared all the details in DM, but even from 2 days there has been no proper reply or resolution. Thanks Airtel for not helping and only sending repeated responses.
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Praveen CBV (@praveencbv) reported@Airtel_Presence @airtelindia you network & WIFI seems to have frequent problems. i have an outage atleast twice in a month that means your availability is less than 95%. why are your services discounted. @narendramodi ji suggesting WFH & your network availability is impacting
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instalocker (@Siddhubgmi) reported@airtelindia @Airtel_Presence After 4 days still no response from either their wifi service or their customer care . So after taking my booking money they don't care about their customers. Kindly cancel my wifi and refund my money .I'm done with your service.
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Prashant Umrao (@ippatel) reported.@airtelindia answer the country one simple question. A prepaid customer who has paid you upfront for 25 years, who never defaulted, who never owed you a single rupee, is now being told his data will move slower than a postpaid user on the same network he helped build. Why? What did loyalty ever do to deserve the slow lane? You did not invent a new technology. You simply throttled the old one for your most disciplined customers and sold the throttling as a feature. The prepaid base did not become weaker overnight. The network did not change overnight. The only thing that changed is your willingness to discriminate openly between citizens based on their billing cycle. This is not premium service. This is betrayal billed as innovation, and the country deserves a clear explanation, not a marketing campaign. .@Dot_India @jagograhakjago
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Pranshu Agrawal (@Pranshuagrawalp) reportedHi @airtelindia @Airtel_Presence it’s been over an hour still no response please fix it ASAP as my work is getting stalled.
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Vinod Kumar (@ghumakkadbhau) reported@JioCare Your service support executive and technician both are good for nothing. Rather than attending the complaint they are just rescheduling appointments. I guess now I have to shift to @airtelindia
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Vishal Bishnoi (@Vishalgodara290) reportedEven after recharging with Airtel prepaid 5G unlimited, the 5G unlimited data is not working. Despite complaining multiple times, there has been no solution to the problem. I am in 5G coverage area but not available 5g unlimited. Reply ? @Airtel_Presence @airtelindia @TRAI
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Deepak (@Deeputwts) reported@AskAnshul @TRAI If you really exist to regulate the Indian network, just stop @airtelindia from executing this ****.
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Santhosh Nayak 🇮🇳 (@santhoshunayak) reported@airtelindia Already send many times but ur team is closing the calls without resolution what kind of behaviour give resolution not wasting days when packages has limited days @DoT_India
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Hemant Thakkar (@hemya) reported@airtelindia SIM SWAP request for two of our corporate acct numbers not going through via airtel thanks for business portal. Three days and yet no resolution. Location: Pune, Pimpri Chinchwad. Work is suffering. Please solve this URGENTLY @Airtel_Presence
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palakbapna (@palakbapna) reported@airtelindia 1 year international roaming pack on airtel is misdeclaration of unlimited data while the fine print says high speed till 40gb. Once your data of 40 GB is used, the speed slows down, you can’t exit to buy another plan.
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Ankur (@ankurbjp4india) reportedDear @airtelindia , I am using a 200 Mbps Wi-Fi plan, but the speed I am receiving is much lower than promised. As per the attached speed test, I am getting only around 154 Mbps download speed. Please check and resolve this issue at the earliest, as I am not getting the full speed for which I am paying. @Airtel_Presence Detail shared with you in DM #Airtel #Broadband #WiFiIssue
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Anuranan Agrawal (@AgrawalAnuranan) reported@airtelindia is looting customers in broad daylight now. 13-14 hours of broadband downtime every other day in the name of “maintenance” while charging full amount for service. Internet down since 11 Pm yesterday. I am writing this for the second time here, after receiving no reslution despite writing multiple mails, including to appellate authorities. Pathetic situation in Noonmati, Guwahati – 781020. Airtel Xstream Fiber ID: 036110685939_dsl Fix this immediately and compensate users for the repeated outages. @Airtel_Presence @jagograhakjago
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Sarvesh Joshi (@_SarveshJoshi) reported@airtelindia The customer care are irresponsible, and they don't understand the concerns. I'm receiving the same set of answers from every single representative, and they can't even arrange a call from the technical support who's supposed to resolve issue - who's not picking call
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sarath josseph (@sarath8790) reported@airtelindia @Airtel_Presence I am stranded in the UK with a brand new replacement SIM that has an active IR pack but shows No Service. The physical chip won't latch onto UK networks. Manual network selection fails. Please help me activate this physical chip immediately.
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Vijay Anand S (@VijayAnandS95) reportedI seriously doubt if Airtel disconnects the network on weekdays. Whenever I'm on WFH or leave, the modem isnt working. Happened multiple times but today it's out for the entire day. I have used twitter more for customer care than fun.. Indian consumers are doomed @airtelindia
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Debashis Aditya (@Deb_Aditya13) reported@airtelindia Why my complaint no. 656219419 dtd. 14.05.2026 is not attended till now? How much do you need to assign a service engineer? I have sent several reminders to the customer care without any result. It is a big failure of Airtel.
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Satya (@satyasaiprdelhi) reported@airtelindia since last four days WIFI not working in Delhi so u can imagine what is ur best service . Don’t take Airtel
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Ajesh Dubey (@Dubey_025) reportedTheir mobile network doesn’t even work properly in a city like Mumbai, yet they claim to be the best service provider. @airtelindia
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Trippy Sax (@trippysax) reportedUpgraded back to 999 Xstream Fiber based on the app advertising Amazon Prime. Now told it's 'already claimed' due to a past temporary downgrade the app never warned me about. Misleading UI. Please have the Nodal team DM me. Account: 080101546758_kk @airtelindia @Airtel_Presence
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Pooja Khadikar (@pooja_chunekar) reported@airtelindia @Airtel_Presence we have raised a complaint no - 10951256609 but service provider is not responding
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Arghyadeep Mandal (@arghyadeep_m) reported@airtelindia impossible to reach customer care.
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Vignesh PV (@Vikicool08) reported@airtelindia @airtelnews @airtelindia My WiFi is not working from morning, have raised a complaint but the slot is on 28th they said and no one contacted for the same when I tried to reach the person not picking up the calls. Request id : 11031024239
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முட்டகோஸ் (@shadow_bonda) reported@airtelindia stupid bot you have in your thanks app doesnt understand the query Is there any other way to connect to a human agent? Roaming pack is active but no incoming sms service.
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चेतन (@chetan2cu) reported@Airtel_Presence needs 15 days to attend connectivity issue. They changed engineers at their own will and engineer didn't turned up to attend the complaint. Profit is the sole #Priority of @airtelnews Department of Telecom should take punitive action against @airtelindia
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Ritu Krishnamurthy (@14k_ritu) reported@airtelindia very bad services and must say TN has very bad engineers who do not have basis courtesy to interact with clients.