Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 4: Problems at Airtel India
Airtel India is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (57%)
- Wi-fi (22%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Pune, Chhindwāra, Delhi, Hyderabad, Bhubaneshwar, Panvel, Guwahati, Bengaluru, Kolkata, Mumbai, Coimbatore, Ahmedabad, Gurgaon, Dehra Dūn, and Thāne.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Wi-fi | 29 minutes ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Delhi
|
Wi-fi | 1 hour ago |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Pune
|
Internet | 2 hours ago |
|
Hyderabad
|
TV | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Satya (@SatyaNMishra2) reported@airtelindia Is their any customer support existing where I can call and discuss the issue, because your Ai based chat bot is lame enough to understand anything and no option to raise greiveances. Or should I try to raise issue in government portals, for resolution?
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AjayBhagwan Hire (@AjayBhagwanHire) reported@airtelindia i am ajay hire my number is 9503934777 .i am trying to complain about my wifi and digital tv but no any technician is visiting my home . Now the internet is also down . Please help to resolve. A very disgusting thing is this .
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Rishi Agarwal (@Rishisxc) reportedWhen a wifi is not working ,2 nd time in a week(Request no.11034199701)and slot booked 11am-12pm ,but engineer does not came,customer care says slot booking is accdng to customer,but engineer will do according to his time,so do wait,as customers time is not importnt @airtelindia
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Anchor Gargi Chakraborty (@gargich21) reportedWhy are Airtel and Vodafone networks performing so poorly even after we pay for expensive recharge plans? As customers, we expect reliable service In Sector 135, Noida, the network issues are so severe that I couldn't even book a cab @airtelindia @vodafone @Airtel_Presence
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Pulkit Lunawat (@pulkit_lunawat) reported@Airtel_Presence @airtelindia No meaningful support from customer care. This is not the level of service customers should expect. This is not the level of service customers should expect.
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Abhishek Singh (@abhishek463) reported@Airtel_Presence @airtelindia @Airtel pathetic service from Airtel . Low coverage no response from customer care .Even after complaining no action for past many days . Misleading response from customer care
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Shaikh Abrar Ahmad (@ShaikhAbrar_ain) reportedHi @airtelindia, I recharged my Airtel number through PhonePe on 29 June, but my plan has still not been activated. PhonePe asked me to contact the operator and shared this reference ID for assistance: 1954571168. Could you please check this issue & activate my plan? Thank you!
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Nikhil (@inotphone) reported@airtelindia why don't you allow esim to physical conversion. I got a new phone & you've made it impossible to move esim from old Android phone to new Android one. Your customer support has no idea how to. They send link which gives up on Airtel app saying something went wrong.
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shiv kumar (@shiv_232) reported@airtelindia Wifi service down at my location since Evening 3rd July, Regd no 9958648500. Airtel wifi+TV plan 10101033364433 Worst service and worst platform to reach your customer care.
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N (@N2Nitin) reported@airtelindia "I am experiencing severe mental distress due to the persistent issues with my Airtel connection. I have been exhausted in my attempts to convert my postpaid connection to prepaid. It appears that your brand is unable to compete with competitors like Jio, and as a
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Krishna Mohan Jha (@jhakrishna) reported@airtelindia been a customer for last 20 years, this whole AI led bot that you have implemented almost iron walling customer from reaching a human support - is pathetic and is an indication that I look for a new provider.
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Sirius (@sirius_a10) reported@airtelindia . You have a useless chat bot which does not give a correct solution and inform when the internet connection will be retrieved.
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Saswat K Swain (@saswat28) reportedDear @airtelindia @Airtel_Presence, when you will fix the connection issue? We are on 3rd day today. Ticket number: 11034095208
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CapRAM🇮🇳 (@CapRAaAAM) reported@airtelindia My WiFi connection has not been working for the past 2 days. Even after raising a service request, no engineer is picking up calls or responding.
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Sumit Sonkar (@sumitsonkar786) reported@airtelindia @airtelindia kindly help to get my issues resolved #airtel
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Rohit malhotra (@frohitmalhotra) reported@airtelindia air fiber black is a scam never purchase service is scam
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Vijendra Meena (@vijji_mnnitian) reported@GoI_MeitY must ensure that if a sim card is dismantled and renewed by telecom company then all its responsibility of service provider to remove that number from all such places. New customer are unnecessarily troubled because of @airtelindia 's fault.
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Indian people (@Social_ik77) reported@airtelindia I have Airtel mobile number, and using for last 5 years. 4G and mobile connection is working very slow and every time connectivity is lost for last one month The App doesn’t have easy option of fault complaint
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Ashok ARR (@ashokhaasan1) reported@airtelindia Pathhetic service! Ref 657348899 scheduled for 10AM 2day. SE Padmanaban lied all day, skipped calls, then passed d buck. Dey then assigned SE Radhakrishnan He ghosted n didn't pick up calls. I need to handover house keys NOW. Who is responsible for dis mental agony
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Jayant Thanvi (@jk_thanvi) reported@airtelindia kindly give your advisor proper training on how to deal with the customers. Because of the speed issue I also got my plan upgraded but your advisor are such pathetics.
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Argumentative Indian (@PulkitBenada) reported@airtelindia after sometime your customer care called and asked to pay 650 Rs and told that my service would be disconnected. As a responsible person I paid the amount. He assured that I will receive email for closure. I haven’t received anything and bill keeps on generating
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giridhar kandalam (@giri7026) reported@Airtel_Presence @airtelindia got a message that technician will contact on 10th July which is 6 days from now. What a service!! Can't arrange a technician visit past one week and now get a message that it will be done next week. This is what we pay money for !
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shubham verma (@sunnyvermashubh) reported@airtelindia What service you are guys providing? Why a postpaid wifi customer have to wait more than 20hrs just for no internet resolution
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Aryan sokriwal (@Aryansokriwal97) reportedPathetic @airtelindia Fiber service! My router disconnects repeatedly on both phones. Three customer care calls were disconnected without any help. Fix it immediately or replace the router. Completely unacceptable. @Airtel_Presence @airtelnews #AirtelFiber #CustomerSupport
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Pulkit Lunawat (@pulkit_lunawat) reported@Airtel_Presence @airtelindia I'm sharing this so that other customers are aware. Please don't share the service OTP until the work has actually been completed, no matter what assurances you're given.
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Vivek Sharma (@VivekSh40198721) reported@JioCare My jio Fixed voice number is 5862357626. & registered no. Is 9554828222. Please fix it .. We are unable to do work.. & if Not possible then cut your connection & return our money.. We want to give a try to @airtelindia
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Abraham Not Lincoln (@zarealABRAHAM) reported.@airtelindia @NgComCommission Today is day 5 since my subscription for the Airtel monthly odu router, this shows in my Airtel app that I have an active subscription and I still can’t use the internet while the subscription days are counting already Fix this asap
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vikas (@vikaskavi08) reported@JioCare #dontusejiofiber Hey @airtelindia give me better service I will switch to your service R u compensate customer for not getting internet services
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Jayant Thanvi (@jk_thanvi) reported@airtelindia Your services are pathetic. From last 2 months I've been constantly calling to get my Air Fiber connection problem resolved. Everytime I've to wait for 10-15 mins on the call and every time I hear the same response that they are working on the from from Backend.
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Gopi 🇩🇪 (@hei5enbergg) reported@airtelindia Your service sucks