Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 1: Problems at Airtel India
Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Gurgaon, Chennai, Pune, Bhopal, Kanpur, Chhindwāra, Jaipur, Kolkata, Chandigarh, Mumbai, Udhampur, Hāora, Bengaluru, Ahmedabad, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Gurgaon
|
Internet | 21 minutes ago |
|
Chennai
|
Internet | 39 minutes ago |
|
Chennai
|
Internet | 45 minutes ago |
|
Pune
|
Wi-fi | 2 hours ago |
|
Bhopal
|
Wi-fi | 2 hours ago |
|
Kanpur
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Anand kumar (@ankdce) reported@airtelindia @Airtel_Care Facing WiFi connectivity issues EVERY MONTH without fail in Kundrathur Manikandan Nagar & Mangadu. Reason? Just ONE field engineer covers both areas — even he's overloaded. Poor resource planning, not bad luck. Please fix this urgently! #AirtelWiFi
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🤷♀️ (@introvertalker) reported@airtelindia @Airtel_Presence My ₹899 Airtel Xstream Fiber plan is advertised as unlimited data, but my account is showing that my monthly data quota has been exhausted and my internet speed/service has been restricted. ++
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भारत (@_Bhaarat__) reported@airtelindia @Airtel_Presence @airtelnews Tum logon ka network last 20-25 din se bilkul raddi ho gya hai, mere region me achanak se slow down hua hai, it's intentionally done i think. ise thik karo varna mass level pe port honge number dusre operator pe. Pareshan ho chuke h hum.
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Saumya JOSHI (@being__saumya) reported@airtelindia cancel my new connection order for WiFi + DTH. As your employees are not able to full fill the order on time. They are not picking up my calls. Saying they are no routers available in the company. Cancel my order immediately Request ID = AASSTP097Z. Refund the amount
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im_Prasenn (@im_prasenn) reported@airtelindia very slow service requested for postpaid still request not processed E288520481. Pls look into it urgently
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iamatit (@amitprb) reported@airtelindia @Airtel_Presence What a ridiculous broadband services and support you have. Thank you will switch to a different provider now! Nonsense. Make issue worse rather than fixing it
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Amit Kr. Kumar (@jmdamit18) reported@airtelindia @TRAI My airtel no DM to airtel india, today my phone is disconnected and i submit my id again at 1 pm and showing active in ur system but in actual sim is not working Plz check
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Vikas Kumar (@vikasjgd) reported@Airtel_Presence @airtelindia I have requested for disconnection from last week yet i am getting continuously flow-up call for disconnection why ? simple disconnect it. dont harass customer when they are leaving airtel
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आदिtya. (@jabweleft) reported@TuTuTulipp1 @airtelindia @Airtel_Presence Airtel ki customer support is worst.
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Jalu Ram (@JaluRamMatoria) reported@airtelindia @AdobeExpress I faced constant drops, so I raised a disconnection request. Your team begged for a "last chance" to fix it, sent technicians, and claimed it was resolved. A week later, you silently suspended my service based on the old request—zero intimation!
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Sharada (@sharkyshar) reported@airtelindia international roaming has been recharged and activated and the user is unable to use it. Went in person to your Airtel Centre in Powai and the staff not only asks for the sim (it’s in international roaming) but rudely yells to leave as they can’t help! Disgusting
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The Trande Hive India (@thetrandehivein) reported@airtelindia Someone has fraudulently used my Aadhaar to take an Airtel Wi-Fi/Fiber connection without my knowledge. The bill is also unpaid. I never authorized this connection. Please investigate the misuse of my Aadhaar, remove the dues linked to me, and take immediate action.
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Varun Srivastav (@Vrun_Srivastava) reported@aadilontrack @airtelindia @ImPriydarshini Same issue here it's been a week they ignored my complaint too seems like they think by donating in election bond they buy goverment and not responsible for the customer
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Vinay Agrawal (@nxgvinay) reported@airtelindia Poor experience while porting to postpaid using airtel thanks app. Got the message that sim will not work in J&K. My primary reason was I was planning to travel and now I can’t as my business phone won’t work. Pathetic experience.
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Jalu Ram (@JaluRamMatoria) reported@airtelindia what kind of service is this? Raised a cancellation request due to frequent drops, but canceled it after your team begged for a "last chance" and sent technicians. Now you silently disconnect my line without any notice! Worst experience.
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Himanshu Sharma (@himanshush344) reported@airtelindia Wi-Fi has been down since yesterday. Complaint already raised and customer care contacted, but there’s still no resolution. Really disappointing service. Please resolve this urgently. Service No: 11039203746
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🤷♀️ (@introvertalker) reported@airtelindia @Airtel_Presence Pls help our wifi is not working properly we have 899/- pack and there is 13days left still...
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Pankaj Ganotra (@pankajganotra20) reportedI had registered a complaint with airtel for airtel extreme with reference no 11038822663, i waited for 24 hours and then logged on 25 Aug, till then issue not resolved I am fed up and lost my faith in Airtel, Pls help if Airtel is listening @airtelindia
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🤷♀️ (@introvertalker) reported@airtelindia @Airtel_Presence Please verify the FUP/quota applied to my account and restore my service.
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siddharth mehta (@jingalalaboom) reported@airtelindia @airtelindia — Extremely disappointed with the way a long-standing customer is being treated. After years of loyalty, being overcharged without any prior communication, consent, or knowledge is simply unacceptable. Customers should not be penalised for their loyalty
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Yasir Aman (@veera_yash) reported@airtelindia @Airtel_Presence @jagograhakjago what a horrible service even after complaining through all channels like calls, emails & social media you guys don’t bother to respond or get ban on this, check your DM have sent multiple msgs from past few days plz do help🙏 #airtel
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manash.j.das (@manash123) reported@Airtel_Presence @airtelindia Airtel team, the wifi network is down in Sector 47 and nearby areas in Gurgaon since last 2 days. What is the ETA for operations to restore?
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Anmol vachan UPSC (@Anmol_vachan1) reported@airtelindia my incoming call not show help urgent
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Jalu Ram (@JaluRamMatoria) reported@airtelindia I faced constant drops, so I raised a disconnection request. Your team begged for a "last chance" to fix it, sent technicians, and claimed it was resolved. A week later, you silently suspended my service based on the old request—zero intimation!
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धर्मेन्द्रसिंह बारड (@dhamo3995) reported@airtelindia i think I need to change my sim to another operator because there is no network in my area other sim operator had 5g network and airtel is still 4g but run like 2g
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kailash devrari (@devrari) reported@Airtel_Presence @airtelindia I have been sending mails to 121 / DM to you still no response. Its been more than a week I am not able to raise a complaint or get a replacement SIM #airtel #pathetic
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Arjun Thodge (@errjun) reported@airtelindia @Airtel_Presence customer service is absolutely ridiculous. The service partners don’t call the numbers provided, then close the case unilaterally as resolved. Their crm systems don’t seem to work as the customer has to repeat the same details on multiple calls. Joke
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Piyush Yadav (@Piyush61818686) reported@airtelindia I requested to cancel my airfiber and got 5 calls from different people asking me why I want to discontinue even though i explained it to the first guy. When I actually asked for a service requet due to continuous disconnections nobody really called or resolve.
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Sandeep Sharma (@Sandeep02563594) reportedHi, I have been unable to use internet/data services and make normal calls from my home for the last 5–10 days. The network is very poor and the issue is still unresolved. Kindly look into this network problem and provide a permanent solution ASAP. @airtelindia @Airtel_Presence
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Cute Farzan (@FarzanCute) reported@AkVicky_3 @airtelindia Bro Without jio, we couldn't use this enormous data, before jio they scammed us 75 mb 20 rs,that why jio give some poor connection signal still I am using