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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Lucknow, Indore, Bengaluru, Kawardha, Hyderabad, Chennai, Shillong, Cochin, Chandigarh, Guwahati, Malappuram, Mumbai, New Delhi, and Erode.

CityProblem TypeReport Time
Chhindwāra Internet 11 minutes ago
Chhindwāra Wi-fi 10 hours ago
Lucknow Internet 10 hours ago
Lucknow Phone 13 hours ago
Indore Wi-fi 14 hours ago
Bengaluru Internet 16 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • UtkarshSrivas17
    Utkarsh Srivastava (@UtkarshSrivas17) reported

    @airtelindia @airtelnews No network in wave executive floor, wave city Ghaziabad,please do something.

  • Diptanu_Nag
    Diptanu Nag (@Diptanu_Nag) reported

    @airtelindia For about the past twenty days, my Air Fiber device has been having internet problems. Because of this issue, I have lodged around 100 to 200 complaints with customer care, but there has still been no solution.

  • pmayur
    Mayur Parkar (@pmayur) reported

    @airtelindia Yo Airtel, installed your "high-speed" WiFi 15 days ago & it's deader than my ex's promises! 📶💀 Raised 10 complaints, & your network team is "working" harder than a sloth on vacation? Fix this garbage or refund my soul!

  • lalitsahu97
    lalit sahu (@lalitsahu97) reported

    @AirtelIndia I am on your ₹859 Unlimited Plan and my internet has been COMPLETELY non-functional as of 9:56 PM IST on 13th April 2026. I am paying for an unlimited plan and receiving ZERO service. This is a clear violation of TRAI guidelines on promised network quality.1/2

  • TanmayKolase
    Tanmay (@TanmayKolase) reported

    Hi @airtelindia, I’m facing 5G connectivity issues again, this has been reported multiple times before. Even in a 5G area, Auto 5G stops working randomly, disrupting my work and meetings. Please fix this urgently.

  • Made_In_Bombay
    Abhishek (@Made_In_Bombay) reported

    @airtelindia what's wrong with your customer care team, why can't they resolve the network related issues for days, looks like I am gonna have to port to another network soon, your network and service both suck

  • yadavtn09
    saitama-😊 💛♥️ (@yadavtn09) reported

    @Airtel_Presence @airtelindia Still how many days need to wait just for a wifi connection . Your service lack behind the competitors in providing wifi installation.

  • ViscaBarxa
    Shubham (@ViscaBarxa) reported

    @Airtel_Presence @airtelindia @Airtel_Presence Airtel is the worst ISP in #India #IranWar‌

  • PawarOmpra23661
    Omprasad Pawar (@PawarOmpra23661) reported

    @airtelindia @airtelindia No response even after complaint, mail and DM. Very poor customer service. I am facing financial loss due to your team's misinformation. Please take this seriously and resolve immediately.

  • VatsalP44021505
    Vatsal Patel (@VatsalP44021505) reported

    @airtelindia My internet speed is stuck at ~0.2 Mbps for the last 4 days. Complaint was marked resolved without fixing anything. SIM replaced, tested in another phone still same issue. This is clearly a backendproblem. Please fix this urgently or escalate to your technical team

  • nagbiplab
    Biplab Nag (@nagbiplab) reported

    @Airtel_Presence What an incompetent support process I’ve encountered today from @airtelindia #Xstreamfiber. Pathetic support experience. Broadband down since past 10 hours no one has contacted me yet. Multiple escalation via call center also did not help!!! #airtel

  • aditipa7154688
    aditi panwar (@aditipa7154688) reported

    @airtelindia pathetic iptv installation experience,no clarity on polices and subscriptions .No resolution since last 10 days on ott benefits as claimed by your team.registered mobile number changed by ur team n now no one to fulfill the subscription benefits

  • Tanveer29452569
    SuͥltͣaͫnƤคຮhค ⚔ (@Tanveer29452569) reported

    For the past one month, I have been facing a lot of problems with Airtel internet wherever I use it. Please help. @airtelindia @airtelCOMPLAIN

  • Bhaskarghoshal
    Bhaskar Ghoshal 🇮🇳 (@Bhaskarghoshal) reported

    Reminder 5 Finally received a contact number (+917037496750) to resolve my issue, but no response—calls unanswered. Is this the level of service expected from @Airtel_Presence @airtelindia? Absolutely third-class customer support. Disappointing.

  • SHIVAMS07764929
    SHIVAM SRIVASTAVA (@SHIVAMS07764929) reported

    Today also request created no one came for the installation abhi yahi new wifi connection houta toh turant 30 min me aata. This is the main reason why most of the people trust Jio more then Airtel. Your customer support is the biggest flaw. @airtelindia @Airtel_Presence @JioCare

  • gokul26272728
    വാളയാര് പരമശിവം (@gokul26272728) reported

    The best Fraud Sim = Airtel Full range with No speed No Customer care No Speed Its a Scam network I Complained my problem since 2024 , but no progress 121 is scam ,bot number no usefull If you want good interent don't choose @airtelindia @Airtel_Presence @airtelnews

  • iashish25
    Ashish (@iashish25) reported

    @Airtel_Presence the internet connection has not been working since this morning. Red light on Modem. There is no Dial tone on the landline. Unable to reach Customer support to register a complaint. Please register a complaint with @airtelindia broadband A/c No. 12747656.

  • shubham_arora25
    SHUBHAM ARORA (@shubham_arora25) reported

    @Airtel_Presence Dear @airtelindia team, I'm still waiting for a resolution. What's taking you this long to find my location?

  • Himanshu706310
    HIMANSHU Kumar (@Himanshu706310) reported

    @airtelbank @airtelindia @Airtel_Presence ₹10,000 debited from my Airtel Payments Bank on 10-04-2026 (9:33 AM) at PNB ATM but cash not dispensed (transaction failed). No refund yet & no proper support response. Please resolve ASAP. Txn ID: 560410090416424 ACC NO- xx7840

  • AsiyaBegum3550
    Asiya Begum (@AsiyaBegum3550) reported

    @airtelindia @Airtel_Presence ₹349 recharge stuck since 24 March + ₹100 wrongly deducted. Wrong postpaid activation without consent. No resolution. Resolve immediately or I will escalate to DoT.

  • Rksaha06
    Ramkrishna Saha (@Rksaha06) reported

    @airtelindia @TRAI paying for expensive recharge, still getting very poor network and internet. This is unacceptable. Location: sarbanandapur, Laldaha post office, 731204,WB Kindly fix this issue ASAP or take necessary action.

  • Himanshu706310
    HIMANSHU Kumar (@Himanshu706310) reported

    @airtelbank @airtelnews @airtelindia ₹10,000 debited from my Airtel Payments Bank on 10-04-2026 (9:33 AM) at PNB ATM but cash not dispensed (transaction failed). No refund yet & no proper support response. Please resolve ASAP. Txn ID: 560410090416424 ACC NO- xx7840

  • FurkanAhmed009
    Furkan Ahmed (@FurkanAhmed009) reported

    @airtelindia @Airtel_Presence what are the internet services from Airtel down at Ansal Heights Sector 92 Gurgaon? I do a Work from Home and impacting my work real bad

  • Amantrivedi197
    Aman Trivedi 🇮🇳 (@Amantrivedi197) reported

    No resolution yet. Installation incomplete and service not started. I want immediate cancellation and full refund. @Airtel_Presence @airtelindia @DoT_India

  • Himansh97792192
    Himanshu (@Himansh97792192) reported

    @KaleemYafa542 @airtelindia Bro same issue i am facing in delhi Whats wrong with airtel. Why they are not solving such critical issue

  • prayos99
    prayos99 (@prayos99) reported

    @Airtel_Presence Hi @airtelindia pls dont spread false info.. there is no DM neither any resolution

  • mittalneer
    Neeraj (@mittalneer) reported

    I cancld my addon services from @airtelindia using app, got a msg after 2 days, that my service has been renewed. I tried calling customer care, ivr on every submenu keep on presenting my current bill details and at end of sub menus of 5-6 levels it asked raise complaint on app

  • SagarTonge94
    Sagar Tonge (@SagarTonge94) reported

    Absolutely pathetic service by @Airtel_Presence @airtelindia. It’s been 10 DAYS since I raised this issue, and there is STILL NO RESOLUTION. Every time I switch to Star Sports HD 1 Hindi, the screen just shows a loading icon with constant flickering.

  • Utkarsh_hbk3
    Utkarsh shukla (@Utkarsh_hbk3) reported

    No resolution till now after boasting about how great their service is they cant resolve a internet issue for 3 days @airtelindia

  • alokjournalist1
    Alok Srivastav (@alokjournalist1) reported

    @airtelindia Pathetic service by Airtel! WiFi disconnects every 5 minutes & poor coverage. Customer care just keeps putting calls on hold. Really disappointing. #Airtel #WiFiIssues #PoorService