Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 28: Problems at Airtel India
Airtel India is having issues since 01:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Dehra Dūn, Patna, Bengaluru, Dhanbād, Nashik, Shillong, Cochin, Gurgaon, Sūrat, Ahmedabad, Mumbai, Kota, Ambāla, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 11 minutes ago |
|
Dehra Dūn
|
Wi-fi | 18 minutes ago |
|
Chhindwāra
|
TV | 2 hours ago |
|
Patna
|
Internet | 2 hours ago |
|
Patna
|
Phone | 4 hours ago |
|
Bengaluru
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Ssb india (@SumitBa46496604) reported@airtelindia @Airtel_Presence what is wrong with your network since yesterday. Both your mobile network as well as broadband services are not working properly and no response from your execs as well
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neversettle311 (@lifetofind31) reported@RRishabh7781 @airtelindia Have you got it resolved because im facing same issue ?
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UwU (@yodykeeeee) reported@airtelindia you truly are a ****** network provider Because why am I stranded alone in a country I have come to for the first time in my entire life and I can’t access your sim and its international roaming pack Your executives can’t be called and people in the store are useless
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Satyam Verma (@satyamver) reported@Airtel_Presence @airtelindia Fix this immediately.
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Rishii Sharma (@Hrishi8474) reported@Airtel_Presence Tried everything but it's still not working. Also, without even asking about my number how did you check everything? This whole day is gone and my number is not working. Now what @airtelindia. How will I get my number active again?
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Gaurav Kumar (@gauravkumarw44) reportedUPDATE: Still no resolution from @airtelindia. 3 days and counting.@Airtel_Presence @airtelnews Airtel customer service at its worst. Sharing ticket number as well : 13918882575 If this will be resolved or not else let me know process to close my wifi connection 🙏🙏
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Karthik (@_K_Karthik) reported@airtelindia @Airtel_Presence All I wanted: SIM → eSIM. A 2-hour routine process. What Airtel delivered: 6 days, 2 store visits, 1 broken callback promise, 3 template emails, contradicting systems, and a Nodal Officer who didn't read the complaint.
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Sacheen (@Sacheen03004335) reported@airtelindia @AdobeExpress Airtel customer service is non responsive. What does it take to give a proper response
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Vaibhav Goel (@jus_being_urslf) reported@Airtel_Presence @airtelindia after dozens of calls and emails to customer care, and multiple visits to Airtel store by my parents and friends, and an unresolved issue, you lost a customer that stuck with you for more than a decade to @reliancejio
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Anand Kumar Tripathi (@anand_19246) reported@airtelindia Please cancel my Perplexity Pro subscription and ensure that no renewal charges are added to my Airtel bill. I was told it would not auto-renew, but now I’m being asked to cancel it through Perplexity, which isn’t working. Please resolve this urgently.
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Purnendu Preetaam (@ppreetaam) reported@airtelindia Is this what you call “high-speed internet”? 10 Mbps speed, and one file takes 30+ minutes to download. 5G ke paise lo aur speed 2G wali do — wah! Yesterday I called 121. No proper help, just a complaint number: 11039016858. Today I’m calling the assigned engineer +
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Amit (@popeyeamit) reportedur wi fi is not working since morning in my area. What's up.? @airtelindia
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Chirag Patel (@cm_mariner) reportedWhy @motorolaindia edge 60 Pro is not support @airtelindia network airtel fastlane network??? I regret that why ahiu6i purchase Motorola edge 60 pro . My 5 year old samsung support airtel fastlane network but this newly Motorola edge 60 pro not. Why ??
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shyamal das (@shyamaldas886) reported@airtelindia resolve my issue
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Ganesh Chavan (@talk2ganesha) reported@airtelindia Airtel should have the courtesy to inform customers through an SMS or notification about the issue, expected downtime, and restoration status. This simple communication would help customers plan their work and avoid unnecessary inconvenience. Happy RakshanBandhan!
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Rohit Surve (@rohitdsurve5) reported@airtelindia there is no network showing from morning. If there is an network breakdown it has to be communicated before breakdown. Kindly update...
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Nkt T (@NktT494369) reportedHey @Airtel_Presence @airtelindia, total connection breakdown (red light blinking) & your system pushed resolution to 4 days without my consent! Is 4-day SLA for zero connectivity standard now?TRAI guidelines is a joke, Ticket 11038857377 @TRAI
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Kasturi Sai Kiran (@SaiKiranKastur1) reported@airtelindia @Airtel_Presence the request is STILL not addressed. No proper resolution, no accountability, and apparently no respect for a customer's time. I chose Airtel Black expecting priority service and reliability. Instead, I’m being forced to chase Airtel for a basic address change.
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Sathiyamurthy (@Sathiya92nov) reported@airtelindia @airtelnews Why do you even have a chat support if it’s not helpful ? Not sure if this is intentional to make the customer feel irritated and walk away but when I ask for a bill waiver on service disruption your stupid chat bot says there is no late payments charged
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karmaaa (@karmaaizreal) reported@airtelindia provide me the email id to cancel my broadband connection. Pathetic service and best part you can raise a request through bot.
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Rohit Surve (@rohitdsurve5) reported@airtelindia there is no network showing from morning. If there is an network breakdown it has to be communicated before breakdown. Kindly update...@TRAI
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Ajay Sharma (@ajay2112in) reported@StarkPradeep @Airtel_Presence They @airtelindia dont reply to anyone better to port to other network and let them know the power of customer.
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Hr 🇮🇳🇮🇳🇮🇳 (@HARISAH15272823) reported@airtelindia Location: Biju pattanaik state police academy Network is too low to operate,
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saurabhyadav (@SaurabhyadavGma) reportedIt is my sincere request to Airtel authorities that please look after the services of district Etawah in Uttar Pradesh I have a broadband connection not working from 3 days all though I took a complaint twice daily but still not working.... @airtelindia
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Devil (@PreetBainsMj) reportedHey @airtelindia @Airtel_Presence ! Despite having an active 5G unlimited plan and a tower right next to my village, my daily 2GB data is getting consumed for the last 5-6 days. Speed is extremely slow too. Customer care hasn't helped. Please fix this! 😡📶 #Airtel5G #scam @TRAI
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K Venugopal (@venu65gopal) reported@airtelindia @Airtel_Presence @jagograhakjago When internet service through air fiber is not working and no one attends the issue after multiple escalations. Why cant the billing amount reduced for the days when service not provided. Else how the affected customer compensated.
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༘⋆✿Anna ༘⋆✿ (@winternevrcame) reportedCan you stop sending reminder mails and messages 10 days before expiry @airtelindia ffs. 2-3 days before expiration of pack is okay but why tf do i need to receive 20 messages a day about a pack that’s going to expire on sept 5. Stopp harassing your customers with useless service
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Thakur Rishabh Singh (@rishabhthakur86) reportedIt has been a week since I complained to customer care about the lack of signal, but I have to call again and again. An engineer has not been sent yet. Do you guys think the customer is a fool? Customer Id - 3006803407 @airtelindia @Airtel_Presence @TRAI
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gurt ☄️ (@x0shreyash) reportedAirtel should change their slogan from India's 1st Spam Fighting Network to India's 1st Scamming Network @airtelindia @Airtel_Presence
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vipin jain (@vipinjain1004) reported@airtelindia And without start the setup box, channels don't come in tv. I can't pay money for unused channel If you can not provide any solution then I will stop using setup box and broadband. @airtelnews