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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 31: Problems at Airtel India

Airtel India is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 53% Internet (53%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Guwahati, Mumbai, Kolhāpur, New Delhi, Salem, Bengaluru, Lucknow, Ahmedabad, Mangalore, Kolkata, Pune, Chennai, Jaipur, and Varanasi.

CityProblem TypeReport Time
Chhindwāra Internet 14 minutes ago
Chhindwāra Total Blackout 41 minutes ago
Guwahati Phone 1 hour ago
Mumbai Internet 4 hours ago
Kolhāpur Wi-fi 7 hours ago
New Delhi Internet 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • rajsharmaboby
    Rajendra Sharma (@rajsharmaboby) reported

    @Airtel_Presence @airtelindia My OTT benefit r not working multiple complaints hv deen raised but issue remains unresolved, 11036801334 2aug 11038017749 16 aug 11038632352 23 aug Kindly escalate dis urgently n arrange permanent solution. Airtel black ac 10101022197340

  • gakurade
    Govind Kurade (@gakurade) reported

    @Airtel_Presence @airtelindia again false promises. No call. @reliancejio thanks for the prompt response and call. On track to have you install and switch over. My Airtel broadband is still not working

  • abandopa
    Amitabha Bandyopadhy (@abandopa) reported

    @qais4you @airtelindia @Airtel_Presence Unless proven otherwise, I believe Indian businesses won't hesitate to defraud a customer at the first opportunity.

  • 1andonlyshayan
    shayan khan (@1andonlyshayan) reported

    @airtelindia i have recharge 399 rs pack u guys said unlimited data 4g+5g but i had no unlimited data i have only 2.5 gb data where we can complaint there is no customer care human for complaint computer ask same question what we can do plz resolve my query

  • Abhishe10910879
    Abhishek shukla (@Abhishe10910879) reported

    @airtelindia My Airtel AirFiber is giving very slow internet speeds. I have a 30 Mbps plan, but I’m not getting the promised speed. Please check my connection and resolve this issue as soon as possible.

  • gautaman5
    Gautaman S (@gautaman5) reported

    @TRBRajaa @airtelindia The problem could be the same on Jio too. If not, airtel is skmping on extra towers.

  • sonikudiyashi
    Yashi (@sonikudiyashi) reported

    @airtelindia after multiple calls and service request on priority also nothing changes ur team leader Dinesh Maurya in Gurgaon is gud fr nothing cnt handle and work professionally @BandBajaateRaho @consumercourtin

  • chaitanyacool
    ch@!tu (@chaitanyacool) reported

    Thanks, @airtelindia, for showing me what 16 years of loyalty is worth—blocking and deactivating my SIM without notice, then making me visit your stores repeatedly with zero resolution. Truly impressive customer service. @Airtel_Presence

  • abhishe25172327
    Light yagimi (@abhishe25172327) reported

    @JioCare right now im using airtel sim and im feed up with there services slow speed even on 5plus , so i have decided to switch from airtel @airtelindia to jio what is the process to switch

  • AsifSha82974331
    Asif Shaikh (@AsifSha82974331) reported

    @airtelindia #airtel Very Bad Service & airfiber Router Not working extra payment advance Recharge total 5 number Airtel postpaid one airfiber & Four family plan 1199 & airfiber 489

  • akshaywafa
    Akshay Wafa (@akshaywafa) reported

    @airtelindia @Airtel_Presence @airtelnews Any update on this issue ?

  • Mahendr89019851
    Mahendra singh chouhan (@Mahendr89019851) reported

    @airtelindia @TRAI Dear Airtel Team, My mobile data is getting used suddenly without my proper usage. Around 2 GB of data has been consumed unexpectedly. Please check the issue and provide a solution as soon as possi

  • blp45007
    AT (@blp45007) reported

    He started ignoring our calls, i started family bill plan that and i will be charge according to that so please help me in porting or tell me if you interested in new customers or not? @Airtel_Presence @airtelindia @airtelnews

  • myntynrna
    Rajkumar107 (@myntynrna) reported

    @TRBRajaa @airtelindia Towers may be installed by DMK guys for heavy commission and poor quality.

  • navinku82725038
    नवीन यादव (@navinku82725038) reported

    @Airtel_Presence I had already raised a complaint about these extra charges last month, and Customer Care deducted them. But the same charges have been added again this month. Please check and resolve this issue permanently.@airtelindia @Airtel_Presence

  • Sandeeplahane77
    Sandeep Lahane Patil (@Sandeeplahane77) reported

    @airtelindia We booked an Airtel Broadband on 28 August (Booking Ref: W9C7JKFGUZ) but installation is still pending.Amarjit Chauhan (8793669955) has been rude & told us choose another. Please investigate urgently and arrange installation at the earliest. #Airtel #CustomerSupport

  • sacmeena
    SACHIN (@sacmeena) reported

    @airtelindia Your network has bcome absolutely pathetic. One moment the internet works at a decent speed, and the next moment it completely stops working for 1–2 hours. This happens almost every single day nd I’m wasting 3–4 hours daily just waiting for yur network to come back.

  • UDoffl
    Let's share (@UDoffl) reported

    Helo @TRAI Are you for the people? Or billionaires? I am using @airtelindia prepaid sim. Plan validity 28 days. The company eat nearly 27,28 days in a year. Within the 28 days, I didn't get proper signal, Internet from 25th day itself. So for 25 days I have to recharge. 365/25?

  • SubhashT28611
    Subhash Thanekar (@SubhashT28611) reported

    @Airtel_Presence I am willing to share my address and PIN code, @airtelindia, but ONLY if you commit to keeping the ticket open until there is a real, ground-level resolution. Closing complaints prematurely with generic replies is pure negligence. Do not request my details just to raise another dummy ticket without fixing the network near our hometown! @Airtel_Presence

  • tamilselvan80
    tsubramanian (@tamilselvan80) reported

    @TRBRajaa @airtelindia Bro woken up after long 20 yrs of sleep, Airtel quality has been always bad. GenZ problem address panni appadiyae connect panraaraam. Thiruttu Rajaa family !!

  • iam__HQ
    Mohd Haris (@iam__HQ) reported

    @airtelindia Wi-Fi has not been working since 4 PM yesterday evening, which has caused a lot of inconvenience for my entire family. We also have so much office work pending because of this. For such a large company, this kind of service is really unacceptable and does not suit Airtel at all.

  • shankar120302
    Bobbyyyy (@shankar120302) reported

    @Airtel_Presence @airtelindia @TRAI This is a clear deficiency in service. Please resolve these issues and apply the promised bill waiver immediately, failing which I will pursue the matter through the appropriate consumer/legal channels.

  • iam_murlisingh
    ms1718_ (@iam_murlisingh) reported

    +91 80-45770242 This is the number of Airtel technical team guy troubling consumer on weekends can’t talk properly They got my number but can’t find my home address & can’t provide service @airtelindia @Airtel_Presence

  • Mayank_2304
    MK (@Mayank_2304) reported

    Now @Airtel_Presence @airtelindia starts deleting the tweets by the customer I see. Good enough to prove that you are no longer taking care of customers you have and starts luring the customers for offers that you don't meant. @TRAI why silent about it?

  • Ajayporus
    Ajayp (@Ajayporus) reported

    @SunilBhartiMitl @airtelindia I put a request to shift my connection from one location to another where in my landline no is 01204445247 on 19th. I have been following each day but they cancelled order, & harrasing everytime. The worst service by airtel ever. This is **** service

  • Tumso_humek
    Soham Nimbkar (@Tumso_humek) reported

    Zero resolution from @Airtel_Presence on double billing post-router return, so I’ve officially escalated this to @consumerpao (Ref: [10056314]). @airtelindia, hanging up on customer calls won't make the issue disappear. Fix this billing error now.

  • anushkaanand13
    Khushboo kumari Bhagat (@anushkaanand13) reported

    @airtelindia @Airtel_Presence I’ve been calling customer care for the past week, but there’s still no proper response. No engineer has contacted me regarding my Wi-Fi shifting request. If Airtel can’t provide the service, please close my connection. #CustomerServiceFail

  • bgpanda21
    Balaji Panda (@bgpanda21) reported

    @airtelindia your service quality has gone to dogs from a reputed name of quick response and resolution provider. When I purchased broadband services I was promised 4 hr TAT and you have quietly changed that to 24hrs. Still your so-called "dedicated" relation team keeps (1/2)

  • Pravesh86031643
    Pravesh Kumar (@Pravesh86031643) reported

    @airtelindia Wi-Fi Update: There is an issue affecting Airtel Wi-Fi in your area. We know you rely on it every day, we are working to bring it back in the next 5-6 hrs. This is going in for last 48 hours in our society Apex Athena Sector 75 Noida with no resolve

  • hehe_qp
    HUH (@hehe_qp) reported

    @airtelindia @Airtel_Presence Since you’re not even responding to our messages or taking any action to fix the issue, there’s no point continuing this service. Please arrange to collect your set-top box from my house. We’re done waiting for a response or resolution.