Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 23: Problems at Airtel India
Airtel India is having issues since 05:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Mumbai, Vapi, Silvassa, Bengaluru, Sūrat, Ahmedabad, Vasco da Gama, Hyderabad, Pune, Lucknow, Chhindwāra, New Delhi, Chās, Durgapur, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Bhopal
|
Wi-fi | 2 minutes ago |
|
Mumbai
|
Internet | 8 minutes ago |
|
Vapi
|
Internet | 14 minutes ago |
|
Silvassa
|
Phone | 18 minutes ago |
|
Bengaluru
|
Internet | 25 minutes ago |
|
Sūrat
|
Internet | 27 minutes ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Rajesh Joshi (@JoshiRajeshG999) reportedAre there no customer support executive to talk to customer in your support system? Automated IVR and Chatbot hardly help !!! increasing frustration of already aggrieved customer. @airtelindia
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Sagnik Dhar (@SagnikDhar1) reportedReturned my @airtelindia WiFi & DTH equipment on June 11. Still got billed for unused service. The recovery calls were so non-stop that I had to pay just to get peace of mind. Now that you took my money, PROCESS MY REFUND IMMEDIATELY @Airtel_Presence!
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Rehan Sanadi (@RehanSanadi) reported@Airtel_Presence @airtelindia its been more than 12 hours no network at my place still and no support person has reached out is this how you treat your customers?
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jatinder sharma (@sharmajatinder8) reported@Airtel_Presence @airtelindia Raised complaint SR-11035906911 on 22 July for a WiFi issue. No resolution till date, but the ticket is repeatedly closed without action. This is sheer negligence and unacceptable customer service. #AirtelFails
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Utkarsh Bhargava (@U7KAR5H) reported@airtelindia it's been 3 days my broadband connection is not working, and with your Airtel Thanks app you folks are making sure that customer can't file a complaint. Better I switch my broadband connection and postpaid connection to some other isp.
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Chinmoy Mondal (@ChinmoyMondal32) reported@airtelindia Hi Team, I am facing extremely slow internet speed on my Airtel mobile number 8514862011 despite having an active data pack and good network signal. Browsing, streaming, and app usage are very slow. Kindly check and resolve the network issue at the earliest.Thank you
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Techno & Trader (@Vicky_furious) reported@Airtel_Presence Still no update even after sending dm. @airtelindia pathetic service.
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Neel patel (@neeeelpatel) reported@airtelindia @Airtel_Presence, it’s been hours since the network in Vapi has been disconnected in such times of distress connectivity is essential and we request you to look into this on priority. People are stuck in floods and unable to reach out for help. The situation is scary
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Manu Sharma (@Manu03272115) reportedHey @airtelindia what's wrog with your service. Everyday I am getting texts like 5G is live in your area but I am not even able to use 4G. Do what u preach and improve your service.
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Viyan tamil (@viyantamilmedia) reportedDear @airtelindia , I'm extremely disappointed with the support I've received regarding a Static IP request for my Airtel Broadband. Your customer care confirmed that an engineer would configure it. Since then, I've been sent from one person to another without any resolution.
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K Ganesh (@Mr_Kotian) reported@Airtel_Presence @airtelindia why so many downtime for wifi.. bill we have to pay full but half the month internet is down. What's the use??
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Miller (@mathias_213) reportedDue to flash floods whole airtel network is down in Vapi gujarat pincode -396191 for past 6 hours, pls @airtelindia @Airtel_Presence , pls help. @collectorvalsad
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BK Satpathy (@bksatpathy) reported@airtelindia What’s even more disappointing is that every complaint ticket I raise is automatically closed without my consent and without any resolution. I have tried every possible support channel customer care, email, dm and still there has been no genuine resolution.
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Vastimal Chowdhary (@vastimal) reported@airtelindia There is no option for customers to talk to the operator on the toll free number of this company. This is a big fraud with the customers. Be careful of such a bad company.
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Saddam Barbhuiya (@shbarbhuiya4S) reported@airtelindia moron return my money or give me 5g service thifes scammers scamming common man by giving 2g and asking 5g money
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K S Shubhagyadhan (@shubhagya_k) reported@airtelindia , now this is too much. Got rid of no network or low network nonsense. Either improve your network quality or else we will go with alternatives.
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Chikitha (@SRKsChikitha) reported@Airtel_Presence @airtelindia if you people don’t have modems and engineers then shut down the service 😡 why wasting our time just to follow up each and every day from months. If you can’t resolve the issue, I will go with other networks available. Can’t take it anymore 🥵
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MKJW❤️ (@7shaban_) reportedWht is this behaviour airtel @airtelindia can u plz arrange a absolute solution for my query or arrange a call with your knowledgeable person...i had called your number and every time they saying to do such useless thing that doesn't workk....either solve or port my no.6206133882
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Manish Saini (@ManishSaini_X) reported2. I am facing issues in incoming and outgoing calls. My @airtelindia SIM is connected to the network and the internet is working but when someone is calling at my number it's showing either switched off or nothing. When I am calling someone, it's not getting connected.
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Nikhilesh Nikky (@NikhileshNikky) reportedI will definitely PORT to JiO if you don’t resolve this issue throughout! This is my strict warning from a loyal customer since 2015! @airtelindia @Airtel_Presence @airtelnews
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Miller (@mathias_213) reported@Airtel_Presence Hi @airtelindia @Airtel_Presence even after my complain its been more than 10 hours there is no network for the whole district , thousands of people are affected .pincode(396191)
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Vikram Bakshi (@Vikram4290) reported@airtelindia @Airtel_Presence @Airtel_Presence No Tele support, no chat support. Reaching to your so called customer care is luck.
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Awaze pasha (@awaze_pasha) reported@airtelindia I need my brother number to be converted to prepaid and the benefits should be retrieved. I will escalate this issue to consumer forum if my issue is not resolved.
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Chikitha (@SRKsChikitha) reported@Airtel_Presence @airtelindia it’s been 120 days since I requested to change the modem due to problem which was approved and got 40 engineer visits schedule messages till now, but no one visited yet. Each time they postpone and closed saying resolved. Are you fooling us 😡😡😡
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VIJAY GOKHARE (@GokhareVijay) reported@airtelindia arrange a technician visit. Account No -20036943562 Landline No: 02228467224 Registered Mobile: 9096490271 Expecting resolution within 24 hours or I will file a complaint with TRAI/consumer forum.”
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Vikas Vashishth ( हिन्दु) (@VikasVa45947033) reportedHi @Airtel_Presence @airtelindia, I want to get a new Airtel Wi-Fi installed at home, but I was told that the area is non-feasible/out of range. Could you please check feasibility again or let me know when your fiber network will be expanded in my location? Thanks.
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Vikash singh (@im_singhvikash) reportedThis is complete negligence and a waste of my time. If you cannot provide the service I’m paying for, disconnect my connection immediately. I would rather switch to a provider that actually values its customers than continue dealing with your incompetent support. @airtelindia
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Anbu (@Anbu3006) reported@Airtel_Presence One whole day, still not resolved , and no ones is taking responsibility to atleast let us know whats happening and what will be the ETA . That’s how you care ? @Airtel_Presence @airtelindia Poor network. #Airtelfailed
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Hardik 🇮🇳 (@hrdkpnchl3) reported@AirtelIndia, It has been 2 days since I raised my complaint, and I still haven't received any proper update or resolution. This is truly disappointing customer service. I strongly advise everyone to think twice before choosing Airtel. If after-sales support is important to you
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Manish Saini (@ManishSaini_X) reportedI am unable to make or receive any calls since I ported my number to @airtelindia . My device supports VoLTE, but VoLTE is not provisioned from the backend. They have restricted the SIM to only connect to 4G network in smartphones, they don't enable VOLTE @TRAI @airtelnews