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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 31: Problems at Airtel India

Airtel India is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 24% Wi-fi (24%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Guwahati, Pune, Kolkata, Mumbai, New Delhi, Salem, Chhindwāra, Indore, Ambāla, Bengaluru, Lucknow, Jodhpur, Bhopal, Hyderabad, and Ahmedabad.

CityProblem TypeReport Time
Guwahati Internet 4 minutes ago
Pune Internet 7 minutes ago
Kolkata Internet 35 minutes ago
Mumbai Phone 2 hours ago
New Delhi Internet 2 hours ago
Salem Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • nadeempathan111
    Pathan Nadeem (@nadeempathan111) reported

    @airtelindia @AdobeExpress The customer support is very annoying and irritates me

  • 45_akki
    Amarnath Akki 45 (@45_akki) reported

    @x__writes @airtelindia Seriously I don’t know today it’s not working at all 🙃🙃

  • 18krishna
    krishna (@18krishna) reported

    @airtelindia worst experience faced by your representatives for WiFi connection at MVP , Vizag . After assurance give by u ppl I paid the amount for same day installation on yesterday. But still they didn’t do the job. Connection Request ID:C2H98WPXP9

  • aironNsamarth
    Samarth Airon (@aironNsamarth) reported

    @airtelindia extremely annoyed with customer care. They can’t seem to register a simple relocation request. Everyday a new person calls and writes a wrong address and a wrong request. Can I pls talk to someone sensible? I have already moved houses and reeling without Wi-Fi.

  • RathiNikhilesh
    DRx Nikhilesh Rathi (@RathiNikhilesh) reported

    We file a complaint from last 3 days regarding our airtel wifi connection it's not working yet we called on customer care and they said our representative will be come tomorrow but now it's been 3 days now @airtelindia very poor service you are giving.. sorry to say.

  • tanujku23263941
    FattyLiver (@tanujku23263941) reported

    @airtelindia @AdobeExpress My broadband is creating issue from last 2 months still no airtel technician able to resolve. Please help me on this or refund my entire amount

  • imkshatriya27
    Chandan Singh (@imkshatriya27) reported

    Repeatedly contacted @airtelindia regarding an issue with my Pixel 9 and "Priority Postpaid" eligibility. Despite multiple follow-ups, there's still no clear explanation or resolution. The lack of response is more disappointing than the issue itself @Airtel_Presence

  • style_icon666
    Sʜᴀʀᴀᴛʜ Rᴇᴅᴅʏ🔥 (@style_icon666) reported

    @Airtel_Presence @airtelindia @AirtelPresence Ref: C5CPD3DEL20260529832955 — Still no fix. I'm a student with exams. Paying for Unlimited 5G but getting NSA 5G. Every day matters. Fix urgently. #Airtel

  • mohanramuk19
    mohankumar (@mohanramuk19) reported

    @airtelindia @Airtel_Presence @airtelnews my Airtel sim was not working since morning. Service was cut down without notice. Kindly look into it and give a response

  • pranavinhim
    pk_tweets (@pranavinhim) reported

    @eyrahul @airtelindia All India issue

  • vipulomsingh
    vipul singh (@vipulomsingh) reported

    Dear @airtelindia, I have been subjected to arbitrary billing charges without any clear explanation or justification. Despite multiple attempts, there appears to be no effective option to register a formal complaint or escalate CC: @TRAI #Airtel #ConsumerRights #TRAI

  • satyabrata72
    Satyabrata behera (@satyabrata72) reported

    @Airtel_Presence @airtelindia I ported to Airtel but my new SIM is still not activated. No network & can’t make/receive calls.Thanks.”

  • GirishSN1
    Girish Nagardevlekar (@GirishSN1) reported

    @airtelindia @Airtelcoustame1 @airtelpune since yesterday I have done complaint for broadband not working it is almost 24 hours . No one even bother to connect.

  • mdineshsingh
    Dinesh Singh (@mdineshsingh) reported

    @airtelnews @airtelindia trying to connect with your customer service team from last one hour through 121 or 198 but IVR diverting from hear to their instead of connect customer support team Pls help to share correct path and number to connect with live person instead of AI

  • ahmedsmhs
    Ahmed Mohiuddin (@ahmedsmhs) reported

    Hi @airtelindia @Airtel_Presence what's going on with SR 11031383745? Everyday the person reschedules it to next day. Is this the priority support you provide to Airtel black customers?

  • naa_Opinion
    Anil (@naa_Opinion) reported

    Experiencing frequent @reliancejio network outages every 2-3 days in my village. Why is a permanent fix so difficult when @airtelindia provides uninterrupted service here? We logged 100s of complaints last month alone! Location : Perurupadu, A.P(pincode: 522657).

  • sri00_exe
    Sri | beyond specs 💭 (@sri00_exe) reported

    @143_pushpendra @Airtel_Presence @airtelindia Airtel Priority Postpaid network offers a simple concept: it won’t provide super speeds where the network is already poor, but it will offer a better network where there is congestion due to heavy usage.

  • bhavinkadchhi
    Bhavin Kadchhi (@bhavinkadchhi) reported

    My experience with @airtelindia has been quite disappointing lately. 😔 It feels like they're not listening to customer problems or understanding our situations. Thinking of moving on from Airtel broadband. 😤 Frustrated! 😠 #Airtel

  • onlydharmveer
    Dharmveer Kumar (@onlydharmveer) reported

    @airtelindia @Airtel_Presence @airtelnews Dear Sir, in Barwa (Ward No. 12), Areraj, East Champaran, Bihar (845411) your Airtel network coverage is absolutely abysmal. This issue has been persisting for quite some time now I am unable to speak properly on the phone neither inside.

  • RanjanK03747930
    Ranjan Kumar Pathak (@RanjanK03747930) reported

    @airtelindia it is more than 24 hours passed my wifi is not working. Neither help desk of airtel app nor anyone is giving suitable reply. Local engineer of company informed that it is beyond his limit and he has informed to his superior. But no action. Very bad service.

  • AnkitVerma2187
    Ankit Verma (@AnkitVerma2187) reported

    @airtelindia @Airtel_Presence . Hello Airtel, This is regarding my Airtel order number UBYK208PW9. I made the payment to your sales man named Somnath Halder , he kept telling me that the installation will be done by 4pm today but I did not receive any calls.I demand a refund. I called your customer care service multiple times but that is even worse. I was not able to speak to anyone. The automation you have is pathetic, the ivr kept putting me in loops. #RCBvsGT

  • isudhakarg
    Sudhakar G (@isudhakarg) reported

    @airtelindia is customer care is the worst. Had to select various options and wait 20 minutes to reach them. Then, the background noise at their end was unbearable. The worst part is the query was not resolved.

  • SaurabhGayali
    Saurabh Gayali (@SaurabhGayali) reported

    after repetitive complains over same issue in a week to @airtelindia they took repetitive rounds just to understand my issue. After recent changes in modem Airtel switches remote management by deault enforcing without option to disable it at your end

  • krishnaaditya29
    Aditya Krishna (@krishnaaditya29) reported

    @airtelindia by far has the shittiest wifi service And you can’t even find an option to disconnect it - the chatbot is so annoying @Airtel_Presence

  • sandipbajaj1972
    Sandip Bajaj (@sandipbajaj1972) reported

    @airtelindia Internet not working in ballygunge kolkata

  • salokhe
    Prasad (@salokhe) reported

    Pathetic service of Airtel. @Airtel_Presence @airtelindia @airtel_wifi

  • RaviRatnakar_
    Ravi Ratnakar 1🇮🇳 (@RaviRatnakar_) reported

    @airtelindia network down ,👎

  • balveerkrsingh
    Balveer Kumar (@balveerkrsingh) reported

    @airtelindia @Airtel_Presence No network zone in Delhi NCR

  • nadeempathan111
    Pathan Nadeem (@nadeempathan111) reported

    @airtelindia @AdobeExpress but the issue remains unresolved. I request immediate intervention and a prompt resolution, as this delay is causing significant inconvenience.

  • vikramk58721417
    vikram kumar (@vikramk58721417) reported

    Dear @Airtel_Presence,@airtelindia my Airtel Xstream Wi-Fi has been down for nearly 3 days. Despite multiple complaints and follow-ups, no technician has visited and no resolution has been provided. Billing is on time, but service and support are not. Please resolve immediately