Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Mumbai, Chennai, Panvel, Trichūr, Chhindwāra, Hyderabad, Pune, Kolkata, Imphal, Bengaluru, Āsansol, Noida, Gurgaon, Delhi, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 2 hours ago |
|
Chennai
|
Wi-fi | 2 hours ago |
|
Panvel
|
Phone | 2 hours ago |
|
Trichūr
|
Internet | 2 hours ago |
|
Chhindwāra
|
Phone | 3 hours ago |
|
Hyderabad
|
Total Blackout | 3 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Sumit Saurabh | Typescript | React (@sumitsaurabh927) reportedHi @airtelindia what do I have to do to cancel a connection? I’ve tried reaching out to customer care, have written emails, have tried your app as well. All to no avail. My connection is still active and I don’t want it anymore. What do I do?
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Chandan Sarangi (@Chandan_0516) reportedHi @Airtel_Presence @airtelindia and I should “adjust” or surrender the connection. Is this the level of service expected from a reputed company like Airtel? I’m paying for both WiFi & TV services, yet I can neither work from home nor watch TV properly. This is unacceptable.
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Piyush Bawari (@PiyushBawari22) reported@airtelindia @Airtel_Presence Applied for a new Airtel WiFi connection through the Airtel Thanks app and paid ₹400 instantly online. Later, the KYC team visited and collected another ₹1500. After that, the installation team came and said there is no 5G/network feasibility in my area, so the connection was cancelled. Despite calling customer support multiple times, I still haven’t received my refund. Very disappointing experience. Please resolve this issue and refund my money ASAP. All the information are in your inbox, but you're not even replying.
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Venkatesh (@VenkyXteam) reported@airtelindia @Airtel_Presence From this morning onwards I'm facing No sim issue. When I went to T Nagar Chennai showroom they were asking for a sim replacement for which I have to pay Rs. 50 and the Manager Mr. Sudhakar does not respond properly and he is warning me.
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Rupam Das (@nibirrup) reported@airtelindia Can you help me porting the connection or getting a new connection as It seems I am dealing with @JioCare the most incompetent force of service providers who can't solve a simple issue of network and ask for new connection.Just feed up with their generic assurance.
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Indy Sarker (@IndySarker) reported@airtelindia you really need to sort out your tech. It’s a total disaster! All along we could buy an international roaming on your mobile app. Not anymore! It’s full of bugs and the same experience is on the desktop. Your customer hotline put you on hold for 8 mins and then disconnects on its own! I have tried for the last 30 mins and cannot switch on international roaming. Fire your tech leader!
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Nishant Dixit (@nishudixit17) reported@airtelindia This is how they treat their customers, several calls have been made but no response from them and see the call duration of 31 mins, 50 mins. They are only taking their customers for granted.
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Mahendra Kothari (@mkothari_mt_abu) reportedDay 4: Still no resolution from @airtelindia @Airtel_Presence! My Air-Fiber (A/c 20029123057) has a severe "Flapping" issue—works for 5 secs, dead for 5 mins. Instead of fixing, team gives 4G coverage excuses. Need a senior engineer onsite NOW! #AirtelDown #AirtelAirFiber
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suraj kumar (@SudoKumar) reported@airtelindia even after 3 days no response promised connection in 24 hrs but after 3 days no response very poor service and response
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GAUTAM KAPOORIND@BJP (@GautamK88173905) reportedSolution pls @Airtel_Services @airtelmalawi @airtelindia
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राज़ ग़ोरख़पुरी (Inactive Era) (@raybankachasma) reportedWhat a piece of **** service you all provide @airtelindia go **** yourself with the a cactus.
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Abhinav Chawla (@geo_abhii) reported@airtelindia @Airtel_Presence required for internet shift for 3rd May 2026. No resolution till now. Airtel losing credibility. I want shifting of internet today.
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WD (@warrenbhai) reported@satishacharya @airtelindia All are the same, first pay the bill then fight. Poor toothless consumer laws thanks to @jagograhakjago
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@shinobu (@notgonnate1) reported@airtelnews @airtelindia @Airtel_Presence 11029621700 this is my sr no my wifi is down for past 2 days zero customer support zero resolution post sale service is ****** is it always the case that we have get over the social media to get our issues resolved? #airtel #airtelblack
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सुमंत पुणतांबेकर (@puntambeksv) reported@airtelindia few days bk I had registered a complaint. The caller's voice was disruptive. Such a simple complaint! Now SMS says that you were still working on it! I didn't know that it was such a critical issue that can't be resolved in a day or two! Or was it inefficient system
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Ronnie (@RonnieTheWalker) reported@airtelindia I have a secondary number which is prepaid. I have renewed the subscription bang in time but your sms in unstoppable like diarrhea since 4 days despite recharging. Why don’t you fix your systems cos app shows recharged successfully for your sms irritating daylights
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quicksilver (@Intelligible98) reported@airtelindia i submitted a request for my wifi relocation. the guy who was assigned to install the router never came and never picked my phone. what type of service is this?
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Vikram Antil (@vikramantil283) reported@airtelindia @airtelnews @Airtel_Presence WiFi has been down for 3 days in Murthal, Sonipat (131001). Main line issue still unresolved. Local technician is available but not authorized to fix it. Extremely poor service and no timely support. Please resolve ASAP.
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Saif (@saifferingmuch) reportedI've been trying to close a "Shifting Wifi" ticket with @airtelindia since 4 days now and they've purposefully been stalling me. After 7 calls to them I've lost hope in their on call support and want help of their social media support in this regard ASAP!
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Big Bang Theory 🐦 (@twentywickets) reported@airtelindia @Airtel_Presence Worst service ever. Their sales person came within hours to take money from me. But after taking money no proper response on installation of Airtel fibre. The sales guy told It will be done instantly. Sab k sab chor hai worst fellow
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Praveen N (@praveen_n23) reportedThis is utter nonsense from @airtelindia @Airtel_Presence I have been asking to send technician for dth issue since 3days and u guys aren't even responding #airtel
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ASHISH JUNGHARE (@ASHISHJUNGHARE) reportedvery bad service of airtelxtream wifi , since from last night my wifi is not working still not working and i cannot do my work . very bad service. @AirtelF37120 @airtelindia @Airtelxstream4
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Mohammad Abid (@abid321123) reported@Airtel_Presence Nothing in my DM @airtelindia Resolve my issue.
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Bineet Mosahary (@BineetMosahary) reportedHi @AirtelIndia, @Airtel_Presence after relocating my Xstream Fiber, the old router hasn’t been collected. Customer care couldn’t help. Please arrange pickup or confirm if I can dispose it. I don’t want disputes later after i have discarded it
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Daksh Dawar (@Dakksh) reported@airtelindia pls help me out with an urgent query, I applied for wi-fi connection and paid 1500 for installation on 2nd May 26. Since then not a single person has arrived to install & since then I am only getting promises. This is not it was supposed to start atleast. Just refund
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Akshay HM (@AkshayHM_) reportedHello @airtelindia I booked the wifi on 21 April, agent number was +91 8139985574, till now nobody is responding. I called the team lead Priyanka also, all are so careless. Still i didn't get any service from Airtel. Such a worst experience. Worst customer support.#airtel
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Ayus Rath (@ayus_rath) reported@airtelindia @airtelnews My whole family uses Airtel from very long time and in my area it is the best network among all, but from last two year i am trying to get a wifi connection but can't while in the same area my neighbors using jio airfibre from last 1yr why Airtel can't?
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Ayush Chaudhary (@Ayush91) reported@hangryoldman @JioCare @airtelindia Earlier jio's services used to be very good, you could troubleshoot issues through myjio app and easily schedule a technician visit yourself. Now, you cannot do that even after calling customer care.
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Dhananjay Singh (@Dhanji010) reported@airtelindia why not showing only talk time plans. Data nit required Adobe music ringtone **** not required. Shiw only talk time plans.
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Yātrikudu (@YeAavuRaBaaVaa) reported@airtelindia I have 5 airtel services, never got frustrated but today when I want to close my wifi connection it was tedious you guys have a very sick service exit experience thinking of moving all my services to other network provider