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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 20: Problems at Airtel India

Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Guwahati, Hyderabad, New Delhi, Dehra Dūn, Mumbai, Bhubaneshwar, East Delhi, Delhi, Jaipur, Lucknow, Kolkata, Jammu, Chandigarh, Chhindwāra, and Pune.

CityProblem TypeReport Time
Guwahati Internet 2 hours ago
Hyderabad Phone 2 hours ago
Hyderabad Internet 2 hours ago
New Delhi Wi-fi 3 hours ago
New Delhi Wi-fi 3 hours ago
Hyderabad Phone 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • DevenPanchariya
    बवण्डर नाथ (@DevenPanchariya) reported

    Dear @airtelindia Are you awake? If yes pls solve my problem, @reliancejio @TRAI

  • Prateek951216
    Prateek Chhabra (@Prateek951216) reported

    @Airtel_Presence @Airtel_Presence no response from here as well. What kind of customer support is this? @airtelindia

  • Sarvesh13520403
    DigiNex (@Sarvesh13520403) reported

    @airtelindia @Airtel_Presence Pathetic service. Request ID: 10906506564 5 days delay in broadband shifting, no resolution, no accountability—just false 24hr promises. And billing continues without service. Escalating this. Resolve ASAP, or I'll take it further.

  • Alokpanwar007
    Alok panwar (@Alokpanwar007) reported

    Airtel have really frustrating network because when it shows 5g network properly so when i used my 4g data is deducted and then the speed of 5g also decreased, i thought that it was good network but they are just faking for network. @airtelindia @airtelnews

  • SayraBano189524
    Sayra Bano (@SayraBano189524) reported

    @airtelindia Airtel is bad and fake serves

  • HBhagwathi
    Bhagwathi Hariharan (@HBhagwathi) reported

    @airtelindia @RahulSu54030116 Facing recurring temporary network congestion issues in our area. The issue has been ongoing again since 17th April, with no resolution so far. I am planning to disconnect your services and will not make any bill payment.

  • adubey99937
    Ajay Dubey (@adubey99937) reported

    @Airtel_Presence @airtelindia I am facing issues with my internet and I called an engineer and according to him he is busy and will come later really third class service

  • yusufansari_04
    Yusuf Ansari (@yusufansari_04) reported

    I switched from Airtel to Jio just a week ago, and I regret this decision badly. Calls keep dropping, network is unstable, and the internet barely works. How can such a big telecom company provide such poor service? This is beyond frustrating. @reliancejio @JioCare @airtelindia

  • P72063242
    शुद्ध सॅकुलर 🇮🇳🤝🇳🇮💙 (@P72063242) reported

    @TRAI DND is clearly failing-still getting spam IVR credit card calls from Axis Bank & HDFC Bank even at 8–9 PM no real consent This is harassment, not marketing. Fix enforcement, penalize violators, and make DND actually work. @ViCustomerCare @airtelindia #TRAI #StopSpamCalls

  • Mukundabhin
    Mukund Kumar (@Mukundabhin) reported

    @airtelindia When I call customer services past 2 month thy said do nothing about it You should leave the service. Today I decided leave @airtelindia You are scam Calling customer care are biggest fraud in india. @narendramodi Sir you should interfere the worst service

  • rishabh1824
    Rishabh Srivastava (@rishabh1824) reported

    @Airtel_Presence unable to transfer e sim from one device to other. Customer care is saying maintenance activity is hoing please update on priority @airtelindia please confirm @jagograhakjago

  • charandasam
    Sai charan (@charandasam) reported

    Dear @airtelindia very bad response from your broad band team no response even after repeated requests.

  • vjsimha
    Vijay Simha (@vjsimha) reported

    @airtelindia you assign service technicians for #airteldth but technician is not aware. I received 2 numbers of diiferent tech and also a msg that service date is rescheduled! Once date is confirmed on call then why are you changing the date & time?

  • SekhMunna_1208
    शेख़ मुन्ना (@SekhMunna_1208) reported

    @airtelindia Cancel Port request immediately UPC number AD131335 @Airtel_Presence @airtelindia

  • Kottawarkrishna
    Krishna Kottawar (@Kottawarkrishna) reported

    @Airtel_Presence Hi Neeraj, @airtelindia Is there any timeline you follow for resolution? Because I am waiting for resolution for more 3 weeks now. What is clear ETA for this ? Please do refer old tickets we have opened which have not provided any resolution but given only few false promises

  • BhargavN1783231
    Bhargav N (@BhargavN1783231) reported

    @airtelindia @TRAI @DoT_India Complaint raised on Apr 12 (Req ID: CLCNF3BLR20260412202829) for poor connectivity (9902590090). App falsely shows “resolved” with ZERO action or contact. Fix this immediately or I will port out and escalate further. #Airtel #PoorService

  • harshshriv990
    Harsh Shrivastav (@harshshriv990) reported

    @airtelindia solve my problem or else refund my money scammers sacirtel scammer airtel

  • RahulSu54030116
    Rahul Sutar (@RahulSu54030116) reported

    @airtelindia @AdobeExpress DM not working your

  • RahulSu54030116
    Rahul Sutar (@RahulSu54030116) reported

    @airtelindia @AdobeExpress Weak network

  • Mithilesh1510
    Mithilesh I मिथिलेश सावंत (@Mithilesh1510) reported

    @airtelindia Wifi down since last 5-6 hours No support regarding issues raised 02031896369_wifi

  • chaka_faisal
    Faisal (@chaka_faisal) reported

    I have Indian number and unfortunately while upgrading my phone I lost my eSIM for @airtelindia, I would like to receive a barcode on my email I ordered to continue service with some number, unable to visit @airindia store for replacement thanks.

  • js7483507893105
    js (@js7483507893105) reported

    @airtelindia, i have Rs 2249 pack which has 30GB data and 1 Year validity. I also have Rs.161 data pack which will expire on may 2026. Instead of deducting this first you guys deduct from normal pack which has 1 year validity. Its a loss to customer. Its not customer friendly

  • naveen_doc
    Naveen Gupta (@naveen_doc) reported

    @airtelindia @Airtel_Presence I am an Airtel Black customer using Airtel Xsafe to monitor the safety & well-being of my father in New Delhi, who lives alone. Have 8 cameras installed paying regular subscription. Receiving pathetic service with cameras not sending images

  • M_N_071990
    Mohit Nagpal (@M_N_071990) reported

    WiFi connection was promised on 18/3, but it’s still not installed. ₹1500 was taken upfront and hasn’t been refunded yet. I’ve been following up continuously for the last 25 days with no proper response. Third class service. @airtelindia

  • sujal09jadhav
    19_SUJAL JADHAV (@sujal09jadhav) reported

    @airtelindia problem still not solve now my sim is also close like wth... Very disappointed at your service, so frustrated right now

  • Sandykslinger
    I am declarative (@Sandykslinger) reported

    @airtelindia @Airtel_Presence what a pathetic app prepaid conversation request was raised got a message as well but app says it is still postpaid. Help center is not able to help! What is your model of support to my issue.

  • kattercongressi
    TheProudIndian (@kattercongressi) reported

    @airtelindia what happened with this ************ madarchod airtel network... No signal continously for three days in our area.. Can not connect call to anyone... Pathetic bastard airtel just sell your network to Jio

  • rahullath75
    Rahul लाठ (@rahullath75) reported

    3rd largest co by Mkt cap. I hardly have a network in both of my offices at the prime location of Guj Cites. Plz don't ask to text in personal just to show the world that you care. Done this a few times earlier. Hardly any solution I have no choice as of now @airtelindia

  • Grumpy__sailor
    Grumpy sailor (@Grumpy__sailor) reported

    Hello @airtelindia @Airtel_Presence My wifi isn’t working since 14 April 2026. Raised complaint several times. Request ID 10905762998 But nobody showed for the repair and resolve the issue. I am living in city like pune. Yet this kind of service this is unacceptable.

  • sat81420thakur
    Satish Thakur🇮🇳 (@sat81420thakur) reported

    @airtelindia Is any one looking after my connectivity issue