Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 13: Problems at Airtel India
Airtel India is having issues since 01:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (56%)
- Wi-fi (22%)
- Phone (10%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chennai, Bhubaneshwar, Bengaluru, Chhindwāra, New Delhi, Bhopal, Pune, Kolkata, Mumbai, Guwahati, Aurangabad, Ludhiāna, Dehra Dūn, Lucknow, and Sopur.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Phone | 2 minutes ago |
|
Chennai
|
Wi-fi | 5 hours ago |
|
Bhubaneshwar
|
Internet | 6 hours ago |
|
Bengaluru
|
Internet | 6 hours ago |
|
Chhindwāra
|
Total Blackout | 7 hours ago |
|
New Delhi
|
Phone | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Navneet Prashar (@swaggyNavneet) reported@Airtel_Presence @airtelindia @TRAI It's been over a month and Airtel has still failed to restore 5G service despite repeated complaints. I paid ₹649 for Unlimited 5G but cannot use it at my location. Why are customers being charged for a service that isn't being provided?
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Yash (@madncrazie) reported@airtelindia @airtelnews No resolution is provided till now. I am trying to reach airtel customer care also several times it get disconnected. Today finally i spoke to airtel relationship team and they have asked me to provide wait till 2.45 pm 13th July 2026.
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ravishankar (@ravisha92389639) reported@Airtel_Presence @airtelindia Hi, your service request 11034987106 has been assigned to engineer Gokulkannan. But he says he does not look after the are. Escalate on priority basis pls
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आशीष पांडे 🇮🇳 (@ashupandit898) reported@Airtel_Presence I still have no resolution on this This is highly frustrating now @airtelindia
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Farhan Ali (@farhan_A_LI) reported@alokp171 @airtelindia Airtel is misleading its customers by advertising "Unlimited 5G Data" while the service does not actually provide truly unlimited usage as promised. Customers are being led to believe that they can use unlimited 5G data, but restrictions and limitations are imposed in practice.
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Adil Sayyed (@AdilSayyed99) reportedHi @airtelindia When are you planning to stop fooling your customers? I raised a request last time for my WiFi network issue, the assigned engineer only took OTP saying that he will raise with the network team and still the issue is not resolved. Again I'm facing same issues.
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ramesh (@rameshsheelam) reportedHi @airtelindia, @JioCare couldn't process a simple refund even after 60+ days. That doesn't give me confidence they'll provide better service either. My family has 5 Jio SIMs. Planning to port them to Airtel. Could you please guide me through the porting process?
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Vishwajeet Prataprao Salgude-Patil (@veeshwa) reported@airtelindia poor network airtel 👎
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Bhartiye (@tarun4kdutta) reported@reliancejio @airtelindia Still nothing happend.. what to do with pathetic service.
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Arun Bhatt (@arunhighland) reported@sudhanshusengh @Ravisutanjani Hi do help …I have no details added so I shouldn’t bother with anything right now?? @airtelindia confirm??
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Abhishek Kelkar (@abhi__chess) reported@Airtel_Presence Thanks @Airtel_Presence @airtelindia .. its not just my issue. chess players across India facing issue white opening official Fide chess rating website using airtel. I have DM you the website. thanks
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Krishna (@krishnalogslife) reported@ACTFibernet @airtelindia didn't resolve this for more than 2 weeks. I didn't want to give away my airtel wifi as that's what I had in my hometown and I use their simcard but they didn't left any choice with such terrible service. (n/n)
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Mìtul Hemanì (मितुल हेमाणी)🌄 (@mitulhemani) reported@airtelindia yesterday lodge complaint for airtel set top box. No reference number given, nor the technician has called up yet.
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V.Rocks (@Vismay81) reported@deepank_ds @JioCare They are here just to make money from you. have not refunded me deposit since 1 yr after taking back device. They will auto cancel all the request, never bother to reply mails, helpline works on bot. You are left alone to help yourself. They do not have stores like @airtelindia
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Lokiiiiiiiiii (@off_center_mind) reported@airtelbank @airtelindia @Airtel_Presence are you not even reading , this ticket is from 5th July see screenshot and i am on call with customer care , you and your team have no clue what is even happening
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Sameer Goel (@goels1981) reported@airtelindia @Airtel_Presence Ref 11034812929 - My Airtel Fiber has been down for 4 days. However, there is still no resolution. This is unacceptable 😡😡 Resolve this immediately, or I will escalate this to the appropriate consumer authorities. #Airtel #AirtelFiber #PoorService
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KRISHANG SHARMA (@KRISHANG_31) reported@Airtel_Presence @Airtel_Presence @airtelindia have not recieved any support from airtel despite sharing all the details as requested by you. No response from airtel and it is very shamefull for a company like your to do such deficiency in your services
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Pranav O (@docupranavom) reportedThe most important part is I wrote several emails to @airtelindia @Airtel_Presence about two numbers 7470422182 and 9179864310 using their payments bank account and listed on multiple scam sites, I made a complaint with this regard to @tncybercrimeoff (2/n)
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Choudhray Mohd Asif Panwar (@asifanas90) reported@airtelindia Update: It has now been over 12 hours. The assigned engineer says no complaint is assigned to him, and my internet is still down. This is unacceptable. Please intervene immediately.
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Mìtul Hemanì (मितुल हेमाणी)🌄 (@mitulhemani) reported@airtelindia Call me on my registered mobile . I am not able to connect your customer care.
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AngularVisage (@vaishakhgadagka) reported**** you @airtelindia. Can’t even make a gpay payment when daily data limit is over. Can’t provide minimal speed needed to make payment or what. I hope your company closes soon and you all go bankrupt you greedy ******* bastards
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Vishwanath (@vishwanjana) reported@_MISHRA_ @Airtel_Presence @airtelindia I have the same problem with airtel, never works properly.. especially when I need..
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Devesh Shukla (@Devesh143) reported@perplexity_ai was offered as free with @airtelindia for an year..as so many options are available, it doesn't make sense to pay for it.. just cancel mine..@grok calculate how many approx cancellations will be there as they had offered it for free for a year which ends in jul 2026
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Krishna (@krishnalogslife) reported@ACTFibernet @airtelindia didn't resolve this for more than 2 weeks. I didn't want to give away my airtel wifi as that's what I had in my hometown and I use their simcard but they didn't left any choice with such terrible service. (n/n)
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Arpit Jain (@CAArpitJain04) reported@airtelindia @Airtel_Presence I regularly receive my WiFi bills on my email ID, but when I raise a grievance from it, support rejects it stating "email not registered." If it's not registered, how am I getting the bills? Please fix this endless loop! Shared details via DM
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Maya 🇮🇳 (@TheMehtaji) reportedIt's been over a month since our @airtelindia internet stopped working and despite repeated complaints there's still no permanent resolution. This level of service is unacceptable. Customers pay for reliable connectivity, not endless delays and excuses. Please resolve this issue!
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Vignesh (@vv_vignesh) reportedExtremely disappointed with @airtelindia. As a customer for 16 years (2 Postpaid, DTH, Fiber), the current service is pathetic. Wi-Fi down for 2 days with no resolution despite multiple complaints. Unbundled Airtel Black and surrendering all connections today @Airtel_Presence
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Devendra Salvi (@salvidevendra22) reportedNo wifi no network,whats wrong with you Airtel, you will charge for every single day of the month but the service has degraded to very Low.Even Wifi not working now and usual no mobile network at my home.pathetic service. Will change to other .@airtelindia @Airtel_Presence
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Raghu (@Raghu_sss) reportedHighly disappointed with the service @airtelindia. Wifi disconnects frequently since from a month and nobody is taking responsibility to solve the issue. Really pathetic and hopeless.
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Dr Imran Syed (@drsyedimran86) reported@airtelindia @Airtel_Presence No signal for airtel DTH since 10th july. Already raised complain 657473224 on 10th July but no resolution till today 13th July . This is the condition of AIRTEL BLACK premium service. Request you to please resolve it or close my connection..