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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 24: Problems at Airtel India

Airtel India is having issues since 08:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 24% Wi-fi (24%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Lucknow, Patna, Jabalpur, Mumbai, Bengaluru, Indore, Pune, Nashik, Chhindwāra, New Delhi, Bhubaneshwar, Warangal, Vijayawada, Chennai, and Kolkata.

CityProblem TypeReport Time
Lucknow Internet 2 hours ago
Patna Internet 4 hours ago
Jabalpur Wi-fi 6 hours ago
Mumbai TV 6 hours ago
Bengaluru Internet 6 hours ago
Indore Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • DrRajVadher
    Dr. Raj Vadher (@DrRajVadher) reported

    I've2.5gb/day plan active Since last 6-7 days I'm not getting unlimited 5G as advertised. Data gets over after 2.5gb and I'm forced to do extra recharges. Why advertise false claims that it is unlimited 5G? need to take the matter to the COURT. App helpline is worst @airtelindia

  • 13Baseer
    Baseer (@13Baseer) reported

    @Airtel_Presence @airtelindia Internet services down on account # 040102246930_ap since early morning. Your help bot is not even registering a complaint and keeps giving false promises to fix the issue in my area. Can you register a complaint and provide reference no. asap?

  • sdpilankar
    Adv. Siddhartha Pilankar (@sdpilankar) reported

    within 5 days again internet down @airtelindia what kind of service is this? half of the days out of service i pay not for this refund me if you can't provide uninterrupted service

  • rottenpen
    Vocalist (@rottenpen) reported

    Someone was supposed to do something but knowing it’s @airtelindia all hopes were already #lost @Airtel_Presence this kind of #pathetic speeds continues and nobody has even bothered to fix it yet! @DoT_India

  • Mandira52166602
    Mandira Roy (@Mandira52166602) reported

    @airtelindia Your representative Biswajit Burman has fixed the Wi-Fi line. was out of line. Thank you for your prompt service

  • d1pen
    DD 🇮🇳 (@d1pen) reported

    @airtelindia service request 656449184 was raised, we have received messages that customer was not available.. no calls received by us, we have tried calling back but no response on those numbers. Pl assist and assign service engineer

  • Syedsadiq_1
    Tricky cric (@Syedsadiq_1) reported

    @airtelindia @Airtel_Services @airtelindia pls reply as soon as possible and how can I connect with you customer support

  • Lt_Anuj
    A K 🇮🇳 (@Lt_Anuj) reported

    @beatsinbrief @lbsnaaup Prepaid users facing problem network issue and while calling issue call disconnected @airtelindia

  • Kolahalamnp
    𝕾𝖎𝖒𝖇𝖍𝖆𝖗𝖆𝖏 (@Kolahalamnp) reported

    @airtelindia The issue of 28-day recharge periods is indeed concerning, particularly given that a standard month comprises 30 or 31 days. The pricing structure for these packages appears disproportionately high since they effectively offer only 27 days of service. Furthermore

  • Jigarpa75264031
    indian (@Jigarpa75264031) reported

    @Airtel_Presence @airtelindia Never go for airtel wifi, its hopeless and worst....

  • goyalvipen
    Vipin Goyal (@goyalvipen) reported

    Shamefull act: Launched priority postpaids and reduced the quality of normal airtel network. Now they will force the customers to pick the priority network. What the hell is going on! 5 urgent calls dropped today. I can imagine the drowning future. @Airtel_Presence @airtelindia

  • Ravijosin
    Ravikumar (@Ravijosin) reported

    @airtelindia, my WiFi router has been installed for 5 years, and it keeps turning off every 10-30 minutes. This causes problems, especially when I'm using internet banking. This is the third time I am requesting a router replacement, but the inspection engineers keep rejecting it

  • kifhunter
    Xavier (@kifhunter) reported

    @airtelindia @Airtel_Presence hey my wifi is not working all day. Even my mobile data is not working. What is the issue? Can you give me contact details of technician at Dinhata?

  • Prachand_Murkh
    Jayram (@Prachand_Murkh) reported

    @Airtel_Presence @airtelindia @airtelnews I have paid the amount yesterday morning for Airtel Wifi Connection. Sales person has promised the Installation in an hour. But it has not installed and Airtel is not cancelling and returning my money. Worse service & money extortion.

  • QumailHussain6
    Qumail Hussain (@QumailHussain6) reported

    Booked my wifi connection 3 days back paid my amount. And still i am waiting for installation. @Airtel @airtelindia kindly refund my amount. Your pre sales are so bad. Can’t imagine post sales. And the person isn’t even answering my calls.

  • thepunisher_of
    The Punisher |™🧢 (@thepunisher_of) reported

    @airtelindia @Airtel_Presence worst service and worst coustomer service 🤬🤬

  • Saurabh07393915
    Saurabh (@Saurabh07393915) reported

    @airtelindia When you guys will wake up , I need to escalate my issue and current incharge here as he has completely failed to resolve my society issue

  • Vijendrak96
    Vijendra Swami (@Vijendrak96) reported

    @airtelindia @Airtel_Presence issue with wifi network please resolve asap.

  • JumboTraderX
    JUMBO⇄TRADER (@JumboTraderX) reported

    I use @reliancejio for 8Years still getting worst Experience Issue 👇 Accidentally recharged with Wrong Plan and when I am going to cancel and Reverse the plan they are saying not Eligible 😡 Nice #scammer Time to switch @airtelindia i am already using Wifi of Airtel

  • manish_ideal
    manish (@manish_ideal) reported

    @airtelindia recd this message Sorry for the unintended ordeal. Please be informed that we have raised a ticket with reference number #31-1000013826976 to get your issue resolved on priority and the same will be addressed as soon as possible. Issue still not resolved

  • AshishC25259476
    Ashish (@AshishC25259476) reported

    @Airtel_Presence @airtelindia It's been 4th day now that I am following up with you people fir installation but you people are not serious at all. Like this you'll lose the customer. Pls get my work done ASAP.

  • ashuajay2710
    Ajay Kumar Dogra 🇮🇳 (@ashuajay2710) reported

    I have wifi at my residence, office and in my hometown . 1 or max 1.5 GB is enough for me but still i am forced to buy 2 GB plan. By this you will start loosing customers. Treat this as a caution before you start loosing customers and revenue. @airtelindia @Airtel_Presence 2/n

  • shr1158
    shreya anand (@shr1158) reported

    @airtelindia @Airtel_Presence @Nidhilauria You guys really know how to lose a customer. Thank you for the torture!!

  • shashankd86
    shashank Desai (@shashankd86) reported

    @Airtel_Presence 48+ hours since raising my complaint publicly, yet Airtel Airfiber issues remain unresolved. Complaints are closed without any action, engineers never visit, and service continues to be pathetic. @airtelindia this is unacceptable. @TRAI please take note of repeated failures.

  • depressionkamar
    Depression Boy (@depressionkamar) reported

    @airtelindia worst network BSNL tum se acha network hai

  • Pragadeesh_Mama
    Pragadeesh (@Pragadeesh_Mama) reported

    @airtelindia 3075695423-001 is not working from the day one for for last 2 week and no one attended from the beginning it’s same in Tamilnadu and Bengalore which shows ur commitment towards customer. Worst service same as before planning to move to Jio.

  • suryam_m
    Vas Dev (@suryam_m) reported

    @airtelindia I am using airtel prepaid and postpaid and today I am having issue with internet and signal quality even with normal phone calls. At the time of initiation the call full signal 5G was available and after few minutes signal dropped to 4G with single bar. Do something

  • thepracticalpal
    The Practical Pal (@thepracticalpal) reported

    @ganeshsonawane @airtelindia Sometime simplest way to reach customer care is when you opt for closing the connection. Not sure how it works for Airtel though

  • HarishR01022373
    Harish R (@HarishR01022373) reported

    @airtelindia I just got to know that there isn't even a complaint registered. I want someone to be sent to check the router and the hardware. My work depends on internet and need your help in resolving this. My id is 20028927521

  • meetvabby
    Vaibhav Garge (@meetvabby) reported

    @ganeshsonawane @airtelindia Even their phone network is really bad. Call quality is really bad along with call drops and no number of tickets work as they just keep getting closed.