Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
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Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (57%)
- Wi-fi (22%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Guwahati, Bengaluru, Mumbai, Chhindwāra, Patna, Nagpur, Vasco da Gama, Jamnagar, Rājkot, New Delhi, Ahmedabad, Ghāziābād, Indore, Pune, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 1 hour ago |
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Wi-fi | 3 hours ago |
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4 hours ago | |
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Internet | 4 hours ago |
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Internet | 5 hours ago |
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Total Blackout | 5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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निखिल (@nikhil_pillare) reported@airtelindia @Airtel_Presence Update: Received a response from the Airtel team via email. They have shared Service Request ID 11034020573 with an expected closure date of 02-07-2026, 06:19 PM
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Vikas Kumar Yadu (@imvikas_7) reported@Airtel_Presence This is an escalation. My Airtel internet has been down since today, but I'm being told the engineer will visit only tomorrow. This delay is unacceptable. SR: 11033972682. Pl arng immediate resolution today instead of delaying d visit. @airtelindia
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Gaurav Kumar Baliyan (@baliyangaurav) reported@airtelindia Frustrated with constant issues with their broadband internet. Constantly under performing (bought a 200mbps plan only to get only about 3-12 mbps) Automated response that doesn’t solve, Call centre folks that I can only reach through a secret route on their complaint engine, magically makes it 200mbs again. They claim they see some obstruction around my wifi router, sitting hundreds of KMs away. Field team never visits, makes excuses. And in a day or 2 the speed will drop back and the look repeats. They have made it a point to under deliver on their promised bandwidth because they know Jio is worse and a consumer has no where else to go.
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Piyush Balouria (@PiyushBalouria) reported@airtelindia how long you guys need to shift a connection??? Customer support is insisting for new connection whyy ?? Request no : 10982998704
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Shafaisal Kazi (@KaziShafaisal) reportedHey @Airtel_Presence @airtelindia, your service is getting worse by the day. Internet is barely crawling even your own Airtel App won't load, which is why I'm resorting to tweeting this! 👇 (1/2)
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Ashish Kumar (@Ashishnikiadi) reported@airtelindia day by day internet connectivity drops, call drop, is there any issue with company
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CMA Purvesh Patel (@Patelpurvesh17) reportedFacing a complete network blackout on @airtelindia for the last 30 minutes. No calls, no internet, no connectivity at all. Is anyone else experiencing the same issue? #Airtel #Networkissue
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William Manzoor (@WillManzoor) reported@reliancejio,It ls been 36 hrs since i raised the service request to fix the problem with my jio Router. Unfortunately,there has been no visit by your engineer,who was supposed to fix it on 30 june. Now can i get this fixed, else have to switch to a better company @airtelindia
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Abhishek Pradhan (@Abhi_Pradhan27) reported@airtelnews @Airtel_Presence @airtelindia Team, I'm fed up with the repeated complaints for not getting services even after paying 1097₹ for 84 days with unlimited 5g and 4g services. The internet services are worst and multiple call drops in a day.
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Suhail (@9ine4ive) reported@Airtel_Presence Paid for a WiFi + DTH combo. WiFi was installed, but DTH was cancelled without my consent. I never requested cancellation and am now being asked to pay again. Request ID: NADE71ZGQE. Please resolve this ASAP. @airtelindia #Airtel
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shreyaansh (@shrey_parakh) reported@airtelindia @TRAI @DoT_India Still no one damn care to come and install
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Bharat Bhandari (@BHARATBHANDARI) reported@Airtel_Presence @Airtel_Presence @airtelindia I'm still waiting and calling 198 on daily basis with zero resolution. I have call recordings of all the conversations and fake promises for a call back and resolution. What's the use of having Airtel Black plan with postpaid and wifi connections?
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RUTVIJ H. TRIVEDI🇮🇳 (@rutvijtrivedi2) reported@airtelindia I I am trying to reach a customer executive, but it's so hard. In the IVR, for DTH service, after entering the number, it asks to confirm by pressing 1, but when I do that, it says "wrong choice." How is that possible?
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Harshad K (@krishna96519) reported@Ahmedshabbir20 @airtelindia Tell me something I don’t know. Airtel is the worst.
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Aseer Momin (@AseerMomin1) reported@Airtel_Presence I already provided all the requested details via DM, but there has been no response, no update, and no resolution. It's been 2 days since I raised the complaint, and the issue remains unresolved. #AirtelIndia #CustomerService
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yatinlodaya (@yatinlodaya) reported@airtelindia You’re right now seriously service not work this time Jamnagar city plz take action against this poor service Jamnagar city Gujarat
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M_28 (@m_0_28) reported@airtelindia @Airtel_Presence @airtelnews I had recharged 2gb/Day plan which includes unlimited 5G, I am getting 5G signal but not getting unlimited data. Can you resolve the issue
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Parthasarathi (@ssarathi84) reportedEhthernet support removed in the latest Xtreame TV box. too worst @airtelindia
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bunty budhrani (@buntyb431) reportedPathetic service by @airtelindia i have multiple corporate numbers on @Airtel_Presence but no proper services by them every 20 days numbers are not reachable even no solution from their customer care service thinking to do port on @reliancejio
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kishore Niranjan (@kishoreniran) reported@Ahmedshabbir20 @airtelindia Every service is not like lottery money
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Shiv (@itsmeshiv93) reported@Ahmedshabbir20 @airtelindia The duopoly between jio and airtel turned out to be pretty bad for the customers.
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Hridayy Agrawal (@hridayyagrawal) reported@airtelindia Horrible network! There is no wifi or mobile network in my office building. Honestly considering porting to some other wifi and mobile network.
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Navin Vyas (@navinvyas91) reported@airtelindia it has not even rained for a week, and wifi is gone in Sewree, Parel. This infrastructure is the basis of your tall speed and network claims ?
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Amit Jhuraney 𝕏 (@AmitJhuraney) reportedHi @airtelindia , my broadband complaint has been reopened 3 times, but still technician is not able to resolve the problem. Service Request no - 11033867874 Any senior person available? @bhartinews
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Skynic (@skynic_18) reported@airtelindia Pathetic service despite being a long standing Airtel Black member. Makes me wonder what regular Airtel users go through. A simple WiFi shifting request remains unresolved, while your team keeps giving false assurances instead of getting it done.
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Vikas Kumar Yadu (@imvikas_7) reported@Airtel_Presence I have seen my DM but can’t seee any engineer at my home… to fix the problem can this DM will turn on my working….???? Do you really want to help me here then kindly send engineer right away…. @airtelindia @Airtel_Presence
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Ritu Ranjan (@imrituranjan) reported@JioCare @airtelindia is offering same-day installation in my area. Why is there such a huge difference in service? Customers should not have to wait this long after making payment........
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N🦁 (@nairA_02_) reported@Airtel_Presence @airtelindia my Airtel Wifi is not working?? Why?
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Norman Bates (@RahulBchaurasia) reported@Airtel_Presence @airtelindia Your customer service is pathetic that is proved. You are incompetent of resolving issues and your cc lies and really unprofessional. Currently I have 2 wifi and 2 airtel phone numbers all will be now switched to another service.
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Mitun Manav (@MitunManav14) reported@Airtel_Presence @airtelindia my issue has still not been resolved yet