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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 23: Problems at Airtel India

Airtel India is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Sūrat, Vadodara, Mumbai, Cochin, Bengaluru, Guwahati, Kalyān, Chennai, Hyderabad, Gurgaon, Chandigarh, Jaipur, Betūl Bazār, Kolkata, and Dehra Dūn.

CityProblem TypeReport Time
Sūrat Total Blackout 15 minutes ago
Sūrat Wi-fi 1 hour ago
Vadodara Total Blackout 1 hour ago
Mumbai Total Blackout 2 hours ago
Cochin Internet 3 hours ago
Bengaluru Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • tommygun28
    arjun (@tommygun28) reported

    @airtelindia what poor service. Three attempts to resolve an issue and your team closes the ticket on their own without doing anything. #Epicfail

  • officialmanas_
    Manas Agarwal (@officialmanas_) reported

    @airtelindia kindly resolve my issue

  • V_nath92
    Vishnu Nath (@V_nath92) reported

    So the 5th complain in 12 days gets closed without any technician visiting or resolving the issue. Paying for 40Mbps but barely getting 5. Sometime 1. Disconnecting from Airtel now. @airtelindia @Airtel_Presence @TRAI

  • nithinsoman17
    Nithin (@nithinsoman17) reported

    @airtelindia How many times we have to to raise the concern? There is an issue in wifi raised and fixed the issue within 24hours it happes again

  • AjAtreus
    Aj (@AjAtreus) reported

    In @airtelindia store. Total of 5 members. Attending only 2 customers. One guy is talking on phone. One girl just stood up and went out to talk on phone. One girl Attending a customer. The other 2 attending only one customer. And more over only 1 store for the surrounding 2kms. pathetic.

  • linktomyaccount
    tech general (@linktomyaccount) reported

    @airtelindia I'm going to be uploading call recording of entire 30 mins in some time if you and your support guy ankush yadav don't apologize for this harassment to me personally.

  • iam_madhubabu
    Madhu (@iam_madhubabu) reported

    I ported from @airtelindia to @reliancejio last week, but I want to switch back because Airtel's network and internet are better. Is there any way to port back within 90 days?

  • Nandagopankv
    NANDAGOPAN.K.V (@Nandagopankv) reported

    @TRAI I use @airtelindia and especially after that post paid prepaid quality or speed update, now streaming has buffering issues before it didn't had it was really smooth now it sucks TBH.

  • dkalita987
    Dhruba 🇮🇳🇮🇳🇮🇳 Kalita (@dkalita987) reported

    @airtelindia I have a post paid mobile connection with 5 sim card, asper plan I have offered some OTT , but only a few I can consume some of OTT is not available, can you please help me about the same .

  • Power4Justice
    Team Justice league (@Power4Justice) reported

    @TRAI 5G is a scam @airtelindia no 5g network available

  • talwar_puja
    Puja Talwar (@talwar_puja) reported

    @airtelindia My SIM has been suddenly deactivated and I’m told my number is “not recognizable” — I have no way to call, and even emails are bouncing back as “not registered.” I’ve been a customer with no resolution in sight. Please help urgently. #AirtelDown #CustomerService”

  • karnawat25
    sandeep karnawat (@karnawat25) reported

    @airtelindia @Airtel_Presence @Airtel WiFi is down since yesterday and hardly any support from the customer care and engineer Pls look into to this as the priority Hi, your service request 11035872909 has been assigned to engineer roddam sreenivasulu (07942767386).

  • AyushKamal_AK
    Ayush Kamal (@AyushKamal_AK) reported

    @TRAI Yes. Both on mobile network & WiFi @airtelindia

  • iamranjannayak
    Ranjan Nayak (@iamranjannayak) reported

    @JioCare pls make a note i have installed @airtelindia fiber so pls discontinue my service with immediate effect . I will pay the bill accordingly . Last 25 daysI have not used the service due to your fault hence expecting a revised bill .

  • these7en1
    shaikh shahrukh (@these7en1) reported

    @airtelindia if you are not having person to install WiFi and not helping me let me know I will cancel the subscription and switch to @reliancejio WiFi

  • AlluVij68243799
    Allu Vijay (@AlluVij68243799) reported

    @shivamlamba @airtelindia Same with Jio network also

  • NitisUnfiltered
    Nitish Upadhyay (@NitisUnfiltered) reported

    @TRAI @airtelindia has been worst since 2 months on it's 5G plan.

  • AvnishRaman9
    Avnish Raman (@AvnishRaman9) reported

    @Airtel_Presence Issue still persists. Wifi just keeps on restarting on its own @airtelindia

  • VishalV50241155
    Vishal (@VishalV50241155) reported

    @airtelindia Worst service, how many complaints shall i register?? Shame

  • theradividhiyil
    OG ! (@theradividhiyil) reported

    @airtelindia The 5G symbol appears but I'm only getting 4G speeds. This is the worst scam by Airtel 🙏

  • surajPverma
    Suraj Prakash Verma (@surajPverma) reported

    @airtelindia we are facing very weak internet service in our area from evening and airtel is not resolving this problem till now. so plz, resolve this network issue quickly. #airtel_internet_service

  • INDcryptolawyer
    jhinkatika (@INDcryptolawyer) reported

    @TRAI airtel fastlane is the worst upgrade. please make them go back to normal lane. @airtelindia @Airtel_Presence

  • wizajitmc
    Ajit Jain 🇮🇳 (@wizajitmc) reported

    Dear @airtelindia I hd raised issue over broadband on July 18th. By 20th they were to close that. But till today 22nd July no person has visited my site. Even call to customer care is pending still. Let me know should i wait or take further action? Thanks

  • iampravin_umare
    Pravin Umare (@iampravin_umare) reported

    After waiting for days with no resolution, I've decided to disconnect my Airtel Xstream Fiber. Extremely disappointed with the poor customer service and repeated delays. service request number is 11035670804. #Airtel #AirtelXstreamFiber @airtelindia @Airtel_Presence

  • urstrulybkup
    . (@urstrulybkup) reported

    @jagograhakjago wish to lodge a complaint against @airtelindia for repeatedly making unsolicited calls regarding their International Roaming plans even after requesting to stop. I have been receiving calls approximately every 3-4 hours. Let me know the procedure.

  • ravikrishnaande
    RAVI (@ravikrishnaande) reported

    @pradeepmiriyala @airtelindia Raise a request for port, they will only do the follow up to resolve the issue.

  • CS_MANTHAN
    manthan shah (@CS_MANTHAN) reported

    No network in Valsad City PIN 396001 @airtelindia @airtelnews

  • s4sunil303
    Ďŕ. Šúñîł Bhãřďwâj (@s4sunil303) reported

    @airtelindia @Airtel_Presence What Mr. Ranjeet did.... that's your part of investigation.....also that engineer Mr. Satokh Singh has never visited my place as per the time line set by you

  • lalitvyas90
    Lalit Vyas (@lalitvyas90) reported

    @Airtel_Presence @Airtel_Presence @airtelindia is it fraud company?? Or I get support from you?? Still waiting for a single message from you

  • varalakshmi88
    Varalakshmi (@varalakshmi88) reported

    @Airtel_Presence @airtelindia paid money for a airtel wifi Chennai- thoraipakkam area , it’s been a week and no connection and escalations are not even being heard. Frustrated. Worst customer service.