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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 12: Problems at Airtel India

Airtel India is having issues since 08:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Hyderabad, Pune, Chhindwāra, Kolkata, Hosūr, New Delhi, Dehra Dūn, Bengaluru, Mumbai, Nagpur, Delhi, Baddi, Chennai, Chandigarh, and Aizawl.

CityProblem TypeReport Time
Hyderabad Internet 55 minutes ago
Pune Phone 56 minutes ago
Chhindwāra Total Blackout 1 hour ago
Kolkata Wi-fi 1 hour ago
Chhindwāra Internet 2 hours ago
Pune Wi-fi 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • TweetwidDipti
    Dipti Ranjan Mohanty (@TweetwidDipti) reported

    @airtelindia Still there is no response from you. You have been assuring in TL that you are taking care my issue happening because of your MNP team then you can answer whether you are really resolving or not ?Only am interested to keep my old number else don't think you are the only provider.

  • shrutikaindia
    Shrutika🇮🇳 (@shrutikaindia) reported

    @airtelindia My WiFi has not been working for the past 7 days in Sector 30, Noida. Despite multiple attempts, I’m unable to even raise a complaint. Customer care hasn’t been able to help either.

  • akhilramnaik
    RAM NAIK (@akhilramnaik) reported

    @Neend_Ki_Rani @JioCare @airtelindia also be worest network

  • Imvs21
    Vishnu Sharma 🇮🇳 (@Imvs21) reported

    @airtelindia Your Connaught Place M block store service is not good. Staff doesn’t have the knowledge about Airtel services. Also they make excuses that store is about to close and can’t assist at 7pm whereas the closing timing of store is 730pm

  • Rohan__Gholap
    Rohan Gholap 🗨 (@Rohan__Gholap) reported

    @Airtel_Presence @airtelindia Any update on the same. I have DMed all the details yesterday but no response from ur side. Pathetic service from ur side.

  • vickybharatiya
    Vicky Singh (@vickybharatiya) reported

    @Airtel_Presence @danishsaifq1 Do not take their connection, they are arrogant and they don't take customer complaints seriously. Arrogancy will end @airtelindia after they start losing customers one by one

  • Hemangee_s
    Hemangee (@Hemangee_s) reported

    @airtelindia @Airtel_Presence U dont even bother to raise a ticket amd resolve the issue??

  • Kushagr20347710
    Rohirat ❤️ (@Kushagr20347710) reported

    The WiFi is not working here since last 2 days. Many important works get stopped without internet but you people will not see this. @airtelindia

  • shrutikaindia
    Shrutika🇮🇳 (@shrutikaindia) reported

    The local Airtel in-charge, Rohit, is also reportedly not available to address the issue. This is a serious service failure. Please look into this urgently and resolve it.@airtelindia

  • Proud_Indian_hu
    Proud Indian (@Proud_Indian_hu) reported

    @airtelindia @TRAI @consumeraffairs How difficult can it be to process a simple Wi-Fi disconnection request? I have been requesting Airtel to disconnect my connection for months. I have already stopped using the service, yet the connection has not been disconnected. (1/3)

  • jairamgoud
    Jairam_010 (@jairamgoud) reported

    @airtelindia I have been contacting since 6 months already, I'm trying get back my mobile number which was originally from Airtel but I had ported to Jio. Please dm me for the further details, this has been a very disappointing service so far. @airtel

  • i_am_jaideep
    Jaideep Kumar (@i_am_jaideep) reported

    @airtelindia network is a mess again 😤 Barely 1 signal bar showing ‘4G’, calls keep dropping, phone goes completely out of network at times. Had to switch to WiFi . It is not FastLane and premium I pay.This needs fixing. #AirtelDown #NetworkIssue #PoorConnectivity

  • thatbloatedguy
    Aswin (@thatbloatedguy) reported

    @airtelindia @airtelindia How can one team / customer care be this useless ? Just curious ? You dont have them equipped is it ? - Please get a big lock and close the business

  • iadheesh
    Adheesh Pateriya (@iadheesh) reported

    @JioCare I have been facing network issue at my location since beginning. I tried plethora of things but nobody helped. @airtelindia would it be possible to port the esim online? I already generated the UPC. appreciate your help

  • cmanavneetjain
    CMA IP NAVNEET K JAIN (@cmanavneetjain) reported

    @airtelindia @Airtel Please investigate and block the number, if required, this request may please be considered official request to airtel. Can listen to the CDRs of the number and see how abusive the fraudster goes. Have already filed the twitter complaint with delhi Police

  • sivakum90203337
    sivakumar @ social responsibility (@sivakum90203337) reported

    Airtel network unable to reach customer care executive via 121 or 198, they wasting consumers time more than 6 minutes they divert in ivr only not connecting to customer care agent poor response from airtel @TRAI @airtelindia

  • Brajaknaik1
    Braja k naik (@Brajaknaik1) reported

    @airtelindia I have raised multiple network complaints through the Airtel App, but the issue is still unresolved. Please check both numbers and their network provisioning, and resolve the issue urgently.

  • jd_0054
    Sansar (@jd_0054) reported

    @Airtel_Presence @airtelindia Confirming that the field executive visited and verified the GF signal failure. I have been advised to wait until Monday for the optimization technician to resolve the problem. Please ensure my ticket remains active and open until Monday's resolution." His name is Mr. Pradeep.

  • sydakki
    sydakki (@sydakki) reported

    It has been a nightmare since yesterday when our Airtel Wi-Fi connection was lost. I raised a complain and a technician was assigned who’s mobile number is 080-47612881 . Can anyone help me resolve my Wi-Fi concern?@airtel_presence @airtelindia

  • its__ajinkya
    AJ (@its__ajinkya) reported

    @airtelindia Despite this, I have received multiple calls asking for the reason again and repeatedly asking me to confirm my Wi-Fi account details. This unnecessarily wastes the customer's time.

  • sanjayy2129
    SANJAY YADAV (@sanjayy2129) reported

    Always your wifi service disturb in my area and speed very poor And also mobile network very poor 4g @airtelindia

  • its__ajinkya
    AJ (@its__ajinkya) reported

    @airtelindia Your customer service is extremely disappointing. Yesterday, I submitted a request to disconnect my WiFi connection and clearly mentioned the reason for the disconnection.

  • srik1gv
    Srikanth🇮🇳 (@srik1gv) reported

    Hey @airtelindia I have been trying to reach customer care to change my wifi router with latest one.. No one seems to understand. Are you so dumb? They raised a new connection request. Your IVR and chat bot both are absolutely useless.

  • raman_prasher
    Raman Prasher (@raman_prasher) reported

    Customer service request 658054373 not resolved for 3 days. @airtelindia @Airtel_Presence Extremely Disappointing service from Airtel.

  • SambitRout18
    sambit kumar 🇮🇳 (@SambitRout18) reported

    Reliance is connecting the country with affordable offers, but its service in satellite cities remains poor. Jio 5G often feels like 2G, while Airtel provides comparatively better and more stable service #telecommunications #India @AshwiniVaishnaw @reliancejio @airtelindia

  • akshay007anigol
    akshay.s.anigol (@akshay007anigol) reported

    @Shreyayayaya24 @airtelindia Worst customer service

  • akankshakapoor8
    AKANKSHA KAPOOR💙 (@akankshakapoor8) reported

    @airtelindia @Airtel_Presence #airtel #internationalroaming Why is airtel creating more problems for its regular customers?the Sim card has stopped working despite having a postpaid connection and international roaming. Pls resolve else some action needs to be taken. #annoyed

  • Maheshprince508
    Prince (@Maheshprince508) reported

    @airtelindia #airtel i reacharged to my airtel mobile but still hasn't reflected. I tried to contact customer care but unnecessary things they are telling instead of my issue. The worst customer care ever I saw. 9 minutes of customer call telling promotion of their options

  • SreeSuryamohan
    Suryamohan K (@SreeSuryamohan) reported

    @Airtel_Presence @airtelindia @Airtel_Presence Now I am not getting network anywhere. Just because I complained about poor network issue in my home, you guys have shut me out everywhere. Thanks for taking the revenge. You guys should make a movie out of this beautiful story. Airtel doesn't care!

  • imd_prashant
    Prashant Dubey (@imd_prashant) reported

    Hi @Airtel_Presence, my Airtel SIM is still constantly showing "No Service”, issue not fixed yet. tried all the solution mentioned in DM from my end but issue not resolved. @airtelindia @airtelnews