1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bengaluru, Meerut, Chennai, Chhindwāra, Pune, Kharar, Kolkata, Seven Pagodas, Hyderabad, Delhi, Alwar, Guwahati, Bhubaneshwar, Cochin, and Thiruvananthapuram.

CityProblem TypeReport Time
Bengaluru Internet 1 hour ago
Meerut Internet 4 hours ago
Chennai Internet 6 hours ago
Chhindwāra Wi-fi 6 hours ago
Pune Internet 7 hours ago
Chennai Phone 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • trkbins
    RK (@trkbins) reported

    Poor Broadband WIFI services by @airtelindia in Madipakkam Chennai.REQUEST ID 11039460495..2 days airtel wifi is dead no one is attending.

  • ssnpunekar
    SSN (@ssnpunekar) reported

    Good move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space

  • NaikBarmavath
    Barmavath Ganesh Naik (@NaikBarmavath) reported

    "Hey @Airtel_Presence @airtelindia, I sent a DM a week ago regarding an emergency SIM issue as requested by your team, but I’ve been met with total radio silence. My mobile services have been completely cut off due to an agent's data entry error, leaving me stranded. Please check

  • Harshhagarwal
    Harsh Agarwal (@Harshhagarwal) reported

    @airtelindia Never take airtel as your broadband partner, kindly prefer jio as when you buy a 6month plan of airtel. Half of the time, internet is not working and after 10 days daily follows if it starts then after 2 days it again stops. Worst customer service #airtel #broadband

  • IamRockshaker
    Rajshekar (@IamRockshaker) reported

    @airtelindia airtel network is horrible here in Jamshedpur. I have taken 3 sim cards, dth connection with internet recently. The network is horrible and i am unable to connect with internet due to poor signal. Kindly correct ASAP else I need to close all connections and switch.

  • rohit_weets
    Rohit Jain (@rohit_weets) reported

    @RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back

  • vikram00797
    vikram mishra (@vikram00797) reported

    @reliancejio @JioCare : such kind of response and behaviour never expected. Seems basic sanitisation is missing. I have @airtelindia connection too . Never faced such issues. Ask your field employees to focus on real troubleshooting instead of insist for OTP and close complain

  • mishra_susant
    susanta mishra (@mishra_susant) reported

    @LtGenDPPandey @airtelindia Absence of regulators(Nearly defunct ) and monopoly situations in choosing operators(Jio n Airtel) have left customers begging for service and value!!

  • KarmaSutraKS
    Kuldeep Sharma (@KarmaSutraKS) reported

    @Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia

  • aaditkar
    Aadit (@aaditkar) reported

    @143_pushpendra @airtelindia Restrict the network to 4G and 5G only. Many times I've noticed it connects to a 2G network even if 4G is available.

  • Mohan_up52
    Mohan Vishwakarma (@Mohan_up52) reported

    @airtelindia I contacted customer support multiple times but got no resolution. I accidentally recharged the wrong Airtel number with ₹348 today at 7:54 AM. It shows “In Progress”. I need cancellation & refund to my BHIM UPI, NOT transfer. Please escalate.

  • prashant_harith
    Prashant Harith (@prashant_harith) reported

    @airtelindia @OfficialDMRC Airtel Customer care people saying that 800 balance has been put on hold for security deposit. Is it the rule DMRC. Please don't turn blind eye on your card partner

  • Trivia_Is_MyJam
    ᴮᴱsg⁷💜🧈🏖️ (@Trivia_Is_MyJam) reported

    @airtelindia your customer service is the worst! I had applied for a duplicate sim as my current sim has suddenly stopped working and the local airtel office says I need to apply for it from the region/state where the sim belongs. When searched on internet, I found no such rule.

  • SantoshSRKian
    SantoshSRKian (FAN) (@SantoshSRKian) reported

    Okay, I’ll provide all the information, but first I’m waiting to see what @airtelindia is actually doing for its customers. Customers deserve answers, proper support, and accountability—not just automated replies. Let’s see how @airtelindia handles this.

  • AshharFahad
    KANEKI (@AshharFahad) reported

    @airtelindia Your broadband is unreliable—Wi-Fi keeps dropping and now the router won’t even turn on. I’m repeatedly told to “wait,” while the technician says, “I wasn’t assigned this, I’ll help tomorrow.” My work is piling up. Stop the excuses. Escalate and FIX this NOW. #Airtel

  • Professor___123
    Professor (@Professor___123) reported

    @airtelindia my family in jammu and kashmir is not getting any internet connection please help

  • Bhakto_Ka_Abba
    Berozgar Janta Party(B.J.P.) (@Bhakto_Ka_Abba) reported

    Dear @airtelindia where is my network from last 1 week 8318166565

  • CreativeBloke
    Vishal Rastogi (@CreativeBloke) reported

    Pathetic service from @airtelindia continues. Constant broadband failures, zero reliability, and now a complete outage since 1st Sept with absolutely no update. If you’re facing the same mess, speak up. #airteloutage @Airtel_Presence

  • balvantkunal
    Balvant singh (@balvantkunal) reported

    I am no longer satisfied with this service. Therefore, please disconnect/terminate my Airtel Black connection and provide me with written confirmation once the connection has been closed. @airtelindia

  • maniratnam_007
    Gopi Mani Ratnam (@maniratnam_007) reported

    @airtelindia MF.! If you have any software issue or glitch in app then make it update with developers. Here I’ve done recharge for extra data but data was not activated. You stupid people looting us easily.

  • ItsAdityakr
    Aidy🇮🇳 (@ItsAdityakr) reported

    @airtelindia it’s been four months now, but my concern with respect to Airtel is not resolved. Could you please assign someone on priority who can help me with the uninstall ation of Airtel internet from my home or should I throw the box on the road?

  • Vinltst
    vinay singh (@Vinltst) reported

    @airtelindia my sim is not working and I'm not getting any support from any of your outlets.

  • LOKESHSINGHBH15
    LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported

    @airtelindia Final reminder to @airtelnews @Airtel_Presence: Refund my ₹500 immediately. I paid for Airtel DTH/Airtel Black connection under Request ID TTBR8U7A54 / NTBR8U7A54, but the service was never installed/activated and the order was cancelled. I have already shared proof

  • PunwaniDeepak
    Sunny Deepak Punwani (@PunwaniDeepak) reported

    @airtelindia Not getting any signal.

  • ananil111
    Anil (@ananil111) reported

    @Airtel_Presence Still no refund or validity credit given to me... Really very pathetic customer support service from @airtelindia

  • jha__roshan
    roshan jha (@jha__roshan) reported

    @airtelindia @airtelindia Not only has your service team failed to show up despite repeatedly rescheduling my Wi-Fi appointment, but there is absolutely no response to my complaint on Twitter either. This is not the level of service expected from Airtel.

  • RJGadage
    Rahul Gadage (@RJGadage) reported

    @Airtel_Presence Airtel Wi-Fi Referral Scam? 🚨 Booked via referral link, but an Airtel engineer asked me to cancel and rebook through his own link. I lost my referral benefit. Why is this happening? @airtelindia Please investigate!

  • saiesh44
    anthrax (@saiesh44) reported

    @airtelindia What is the issue with your app ? I am trying to renew my wifi plan, it is just not going through.

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia the service in Parbhani has deteriorated badly. Please fix the network issue urgently and provide a permanent solution. Otherwise, there is no reason for us to continue with Airtel. 3/3

  • Bharat_To_India
    Leo (@Bharat_To_India) reported

    @airtelindia @Airtel_Presence In Lucknow city your Wi-Fi is normally down for at least a week every month, please stop troubling the customers, or we would stop paying the bills with ample proof of job availability of services