Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (23%)
- Phone (11%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Pune, Bengaluru, Kolkata, Chhindwāra, Bhubaneshwar, New Delhi, Gurgaon, Indore, Guwahati, Chennai, Naharlagun, Hyderabad, Mumbai, Nashik, and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 1 hour ago |
|
Bengaluru
|
Total Blackout | 3 hours ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
|
Bengaluru
|
Total Blackout | 6 hours ago |
|
Chhindwāra
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Vipul Thakur (@i_mvipul7) reported@airtelindia @Airtel_Presence My wifi just stopped working from past 3 hours don't know what's wrong m even Airtel Black user, Please look into this, I thought it might start working but the wait seems endless now. Please look into this 🙏🏻 New day New Problems with @airtelindia
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Arpit Verma (@Arpit_verma22) reported@airtelindia please consider this connection closed if this doesn’t get solved today. Hi, your service request no. 11032024756 has been assigned to engineer Vibhu Mudgal (08048241031). He will contact you between (07 Jun 2026 06:40 PM - 06:50 PM).
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ANIK (@anikbrad) reported@airtelindia Absurd policy by @airtelindia @Airtel_Presence. You only keep payment receipts in the app for 12 months. If a customer needs older receipts (e.g., 2024) for legal/tax compliance, your system completely fails them. Why are receipts not emailed automatically? 🧵👇
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Dhananjay Bomidi (@Deyescu) reported@airtelindia you wifi service is pathetic. Running a business with your frequently disconnecting wifi is a headache
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Chintan (@ChintanDSanghvi) reported@Airtel_Presence @airtelindia @Airtel_Presence - More than five hours have passed, and the issue still persists. What’s even more disappointing is that we have not received a single notification or update about this outage, whether planned or unplanned. Such a lack of communication is unacceptable and falls short of basic professional standards.
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Naman Gupta (@Naman0_0gupta) reported@airtelindia need some help with priority postpaid. How do i reach out? This IVR is super frustrating.
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Sumit (@sumitajitjain) reported@airtelindia what happened to your service. I was not at all expecting this from you . My air fibre not working since last 5 days and your customer care take complaint and then close it before resolving and show it resolved . Its still unresolved and no body attending it
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saurabh yagnik (@saurabhyagnik) reported@airtelbank @airtelindia 7 days since the query was raised. No resolution till now for a simple query - where is the menu to increase payment limit - all i have is Ticket pe ticket #shameonairtelbank
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ROLEX (@Rolex_Motati) reportedHi @airtelindia, I'm facing 5G connectivity issues at Kamaganikuntla village, Dhone mandal, Nandyal district. Despite having an active 5G plan, I'm getting only 4G. Many users are planning to port out due to this. Please fix the tower/signal issue ASAP. My number: 9515221120
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Vinay Jaiswal (@vinaybjaiswal) reportedDear @Airtel_Presence @airtelindia, this is my third time reaching out about my Airtel WiFi issues. 😥 It's frustrating to keep reporting the same problem for a basic internet service. Please prioritize and fix this permanently ASAP! 🤞 My complaint ID is 11031987552. #Airtel
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Akash Lal Das (@AkashLalDasIN) reported@saaaanjjjuuu @airtelindia is a pathetic network. I have up on their pathetic broadband service. In someday I will port sim to a different network as well.
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Amit Kumar (@Amitkumar5376) reported@airtelindia Hi,Is there any way so i can connect with a real person in customer care apart from your dumb ai or pre recorded trained voice. Trying since yesterday still not able to connect. With whom should i talk regarding my issues. What's this?
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Mahesh Sarnobat (@SarnobatMahesh) reported@airtelindia your customer care service executive disconnected my call, not transferred to supervisor, such pathetic service
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` (@Shivamvkf) reported@airtelindia @Airtel_Presence This issue has been pending for days and I am still waiting for a proper resolution. Airtel has informed me that the number is active under my name, yet when I call that number, another person answers. This is a serious security concern.
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Dheeraj Kumar (@Dheerajram1947) reported@airtelindia Since yesterday my fiber was not getting Internet I’ve tried to reached out the customer service they not responding properly and not picking up the call’s I Have to many work to do Please kindly help me out Note :- The issue was repeating from since 2 months
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ganesh indle (@indle_ganesh) reportedWorst service experience from @airtelindia trying to connect with customer care from last 3 day's but couldn't connect having issues with 5g Service Worst experience 👎🙏 @airtelindia
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Devendra Kumar Parora (@devparora) reportedThanks, @JioCare. After waiting without resolution, I chose @airtelindia, and they provided the service on the same day. Meanwhile, your promised update is still pending on X Please process my refund at the earliest. Thank you.
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Bhuban Modak (@Tweet2bhuban) reportedDear @airtelindia, We have been facing extremely poor mobile data network connectivity in our area for last 3 days. Internet speed is very slow and service has become almost unusable.If the problem is not fixed soon,I will be forced to port my number to another network provider.
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Mukundha Reddy (@mukundhareddy96) reported@airtelindia @airtelnews @Airtel_Presence What a worst service, my sim stopped working from past one week and multiple times I reached the nearest airtel store. No response. Such a worst service🙏 In this digital world will it takes one week to activate a sim?
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Controversy Corner (@controversy_cc) reported@TechAndCricket @Airtel_Presence @airtelindia Their speed is also slow as compared to local area internet providers 💔
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Hari parshad (@shekhar60297833) reported@airtelnews @airtelindia my complaint no 11031981238 is pending no engineer arrived yet or picking my call .
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RBB (@BAGHANIYA) reported@JioCare @reliancejio 2. People should avoid taking Jio services they are worst. No quick response and every time it takes days to resolve issue. @airtelindia thinking to switch to airtel
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Tarang Nima (@tarangn7) reported@airtelindia @Airtel_Presence My WiFi has been completely down for over 24 hours now. No resolution, no ETA, and I can’t even get through to the support team. This is unacceptable. Please DM me ASAP to get this sorted.
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CA Manman Kumar (@kumar_manman) reported@JioCare Due to stupid @JioCare , entire weekend is wasted. Height of lazyness. No call from any on ground engineer yet. It’s more than 36 hours since service is out that too within a period of 15 days. Time to switch to @airtelindia 😖😖
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Rahul Hajare (@rahulkhajare) reported@airtelindia, please stop embracing your own customers. The most pathetic service you provide like tata. #shameonairtel.
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ANIK (@anikbrad) reportedWorse, @airtelindia customer care is poor they just tell me to check the app. If I can already access via app, why do you even have a support team? Denying customers access to their own financial records is a massive red flag. Time to port out? @VittalGopal #CustomerService Fail
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VikRamification (@VikramPoonja) reported@Airtel_Presence Don't care how @airtelindia sorts out its life. Tell me how does your executive see only 1 ticket raised till date regarding the said issue?? How useless is the Airtel System?? Also, U still havent answerd my last Q. I am ok to hold back Airtel's bill paymnt till dis is sorted?
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Amey (@amey_17) reported@airtelindia Airtel has the worst service I have received till now... IVR has no option to contact a real person. Wifi in my area is down since yesterday but still no resolution. Also no option to reach out to airtel.
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సర్వే జనః సుఖినోభవంతు 🇮🇳❤️🙌 (@RaMeSh_SW_0) reported@airtelindia iam facing regularly one problem.! Iam done with the dm many times.! Your side couldnt solve problem.! I can move another network ! Iam recharge done with 379 umlimited 5g and iam also living in 5g area - my data is over but couldnt connect 5g unlimited access..!
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Biswatosh Sinha (@biswatosh) reportedAirtel Xstream Fiber service in Silchar, Assam has been extremely disappointing. One day it works fine, the next day the connection becomes unstable. Frequent interruptions, buffering and inconsistent performance make it frustrating to use @airtelindia #AirtelXstreamFiber