Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (57%)
- Wi-fi (23%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Pune, Chhindwāra, Guwahati, Shillong, New Delhi, Dimāpur, Bengaluru, Gurgaon, Patna, Mumbai, Cochin, Kolkata, Greater Noida, Hyderabad, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Wi-fi | 26 minutes ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Chhindwāra
|
Wi-fi | 4 hours ago |
|
Guwahati
|
Wi-fi | 4 hours ago |
|
Pune
|
Internet | 4 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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SaumitraSJoshi (@SaumitraJ27) reported@airtelindia @Airtel_Presence Internet down since last Friday. Multiple complaints raised—each time promised resolution in 5–6 hrs, but still no fix. No engineer visits yet, and calls now disconnect saying “update ongoing.” This is extremely frustrating. Please resolve ASAP.
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Arindam Nath (@av0w) reportedSo called best network don't even reply @Airtel_Presence @airtelindia
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Anirban Dutta (@bonidutta01) reported@NOTAYU_X @airtelindia @Airtel_Presence Same problem
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Ankit Kucheriya (@Ankitkucheriya3) reported@airtelindia @Airtel_Presence on a scale of 1-10 I don't think u deserve even 1. Network connectivity is poorest currently. Inspite of repeated complaints there's no solution & u just mark as complaint closed did u even bother to call & ask abt issue?Are we bng taken for granted?
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Ashik Ashiqui (@AshikAshiqui1) reportedI am experiencing an issue where my 1.5 GB data allowance ran out without me even using it on Airtel. I did not receive any 50%, 90%, or 100% data usage alerts.For top up using the Airtel Thanks app not working. This situation is very disappointing. @airtelindia @airtelnews
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Devjit Krshna Ds (@DebjitDSpeaks) reported@airtelindia, Presently Jio's 5G postpaid data service is better than your 5G postpaid data service. Now, I am using @JioCare's hotspot from my different phone.
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Sethu Madhavan (@imSethuMadhavan) reported@airtelindia, @Airtel_Presence Looks like Airtel no longer cares to resolve issues even after bringing to attention multiple times. Surprised that no one even bothers to give a call either to check or update. The IVR system just goes on loop. Chatbot is useless.
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Sachin kv (@sachinkvkerala) reported@airtelindia @Airtel_Presence I have already shared my contact details via DM, yet there has been no response. How long does it take to acknowledge a customer request?
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anil kumar (@anil1958) reported@airtelindia I am a priority customer of yours with with number ending 9458 I am in need of an international roaming pack for 10days validity for Singapore single country visit I am told you charge 2999/- for this and there is nothing less is this not unfair practice
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Sandip Pramanik (@bizsandip) reported@JioCare such a pathetic service by Jiohome. My internet is inconsistent and just doesn't work, tried calling Jiofiber on 18008969999, but instead of connecting me to an agent, the call is getting disconnected after the IVR. I want to cancel my Jiofiber. @airtelindia @TRAI
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Ajax (@Ajaxjacksss) reportedWhat a pathetic bunch of losers @airtelindia I have a unlimited pack valid till next month, I had some issue so I had to call the customer care IVR, when I requested to speak to a agent, I was told I had a low balance. Wtf is this??? Do I need to topup with talktimes despite...
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Ahmad Azmi احمد اعظمی (@AkhlaqueAzmi) reportedNot getting any resolution and @Airtel_Presence team closing my ticket without any response or resolution so its time to port out from @airtelindia
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Himanshu sharma (@SharmaHks1122) reportedMy postpaid sim net not working from last 8 hours. I also called customer care but no solution @airtelindia
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Muzeeb (@muzeebahmed1) reportedNo response from any of your customer services still providing best service @Airtel_Presence @airtelindia
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Dr. Yãshu (@TheRareGoodOne) reported@Airtel_Presence @airtelindia Internet too slow since 4 pm nothings streaming
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Raja Venkatasubramanian (@rasumuni) reported@airtelindia Still no resolution.
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Kapil B (@Kbhadre) reported@airtelindia Customers face instant late fees for payment delays: but when companies deliver poor service, they pay no penalty at all. If you expect us to pay on time, we expect you to deliver on your promises. Fairness should work both ways. More than 2weeks, facing issues.
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Anurag Bhuvi Pandey (@AnuragReports) reportedWorst in the business @airtelindia I’m watching Switzerland vs Bosnia football World Cup match and suddenly Airtel WiFi is down from last 20 minutes. In India businesses want service money like 1st world but they provide services like 5th world. #Switzerland #Bosnia
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R.S.Ganeshkumar (@rsganeshkumar22) reported@airtelindia @airtelindia and the beautiful part is after contacting customer care, they informed that my complaint was scheduled to resolve on 22nd only, as u were calling we will priorities to close by tomorrow (20th), i couldn't understand this,do we need to keep on requesting every time?
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zerox57a (@derek57a) reportedHey @airtelindia @Airtel_Presence, why is my 5G network secretly draining my daily 2GB 4G pack? Hit the 300GB FUP and now even though my phone shows 5G connection and hits 400Mbps, my 4G quota is being eaten up. Completely stranded with no internet. Look into this ASAP
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BharatBaat (@BharatYugaBaat) reportedAirtel IPTV service is a COMPLETE DISASTER 😡 App broken - "Get a Call Back" button UNCLICKABLE! Called 121, forced to submit online request. Submitted YESTERDAY, NO callback after 24 HOURS! This is SHAMELESS customer service. Are you even trying to retain customers? Pathetic! Fix your broken systems NOW! #Airtel #AirtelIPTV @airtelindia @Airtel_Presence
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Lakshman Kumar (@lakshmanpuli) reported@Airtel_Presence @airtelindia its been 8 hrs since internet connectivity stipped and user interface of your airtel app doesnt allow to register a service request or a complaint. Bravo! for deploying AI chatbots . So much for trusting you. "With great network, comes great accountability."
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Alby (@alby22052021) reported@Saurabh_Pinch @reliancejio True, It's not just Jio. Switched from Jio to @airtelindia, hoping for better service, but call drops and network issues are almost the same. Also I paid ₹50 in advance for DTH services 2 years ago, and still no update. Indian telecom needs serious improvement.
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BISWAJIT GUDU (@FlexingBiswajit) reportedWhy Airtel cheating the customer by showing unlimited 5g data in airtel thanks app. I reacharged on particular pack but while using internet it alert me 50 % data finshed after some time it shows me 100% data finshed so please look this issue @airtelindia @Airtel_Presence @TRAI
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Kilvis (@Kilvish16) reportedHey @airtelindia @Airtel_Presence @thesunilmittal Any update? It's already a 3 day past complaint . Complaint no. ticket with reference no. C5QCD3BLR20260616160027 dated 16-jun-2026 08:04 for your Airtel ??
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Veer Urkude (@Devil_Veer14) reportedI am using an Airtel postpaid SIM, and I have not been able to use mobile internet for the last 15 days. I have already raised a complaint, but I have not received any proper response from Airtel yet. Please look into the issue and resolve it @airtelindia @Airtel_Presence
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Rakesh Gurbani (@rakeshkgurbani) reportedhello @airtelindia My home Wifi is not working since last 4 hrs, I have raised a complaint, your technician came and went without resolving the issue. Complaint no- 11032970148. Can you pls address this?@airtelindia
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Ashutosh Srivastav (@me_ashuu) reported@airtelindia @Airtel_Presence more than 8 hours and yet No resolution has been given, why your useless team ask for Contact Number when they don't have to contact?
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Muzeeb (@muzeebahmed1) reported@airtelindia @Airtel_Presence continue there legacy to provide worst wifi service. No wifi from morning schedule a technician appointment at 1:30 PM, no one visited yet and automatically reschedule it for tomorrow, why? 11032959446
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BolnaToPadega (@armaan_dobwal) reported@airtelindia @Airtel_Presence, I am extremely disappointed that Airtel Xstream Fiber (Wi-Fi) service is still not available in Kankroli, Rajsamand. Being a city area, it is frustrating to be deprived of basic high-speed broadband services.