Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Malappuram, Hyderabad, Mumbai, New Delhi, Chhindwāra, Lucknow, Chennai, Erode, Delhi, Shillong, Jaipur, Pune, Kolkata, Bhusāval, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Malappuram
|
Internet | 7 minutes ago |
|
Hyderabad
|
Internet | 54 minutes ago |
|
Mumbai
|
Internet | 1 hour ago |
|
New Delhi
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Lucknow
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Mouli Varma (@moulivarma95) reportedThis is the reality of Reliance Jio service: Recharged → shifted home in 3 days → waited 7+ days for relocation → no installation Result? Full month recharge wasted because of your delay. Cancelled and switched to @airtelindia fiber. @JioCare #WorstService #Jio
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Ashutosh Shukla (@Ashutosh7754) reported@Airtel_Presence @airtelindia My Plan is expiring on 11 july and I will make sure your wifi doesn't remain at my hone on 12th July. Pathetic service.
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. (@MarlboroRedd18) reportedHello @airtelindia , can you please cancel my broadband request if you can't even install it on time after taking payment. If you can't even install it on time in a city like bangalore how can I even trust your further services
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Manjunath (@ManjuSrh) reported@airtelindia, @TRAI @airtelnews Very disappointed with Airtel WiFi service. Since 8th April, I have been following up for shifting my connection, but there is NO response till date. Multiple emails sent, several calls made to customer care but no resolution, no accountability
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प्रसादराजे खंडाळे (@kpt1987) reportedGetting pickup scheduled & cancelled messages at the same time from Ekart for Airtel device. No actual pickup attempt done. This is harassment due to poor coordination. Resolve immediately. @airtelindia @Airtel_Presence
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ATHIYAMAAN V S (@athipasur) reported@Airtel_Presence @Airtel_Presence @airtelindia #airtelwifi #airtel Will this connection will be made or not.if yes pls made this connect or else initiate refund...why this big reputed network had worst customer service
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Amrit Samal (@amritox) reported@Airtel_Presence @airtelindia i have raised complaint but till now no one responded yet. Also no response getting on mail as well. My request is to cancel the airfiber connection request and amount which I have paid 1500 please initiate refund.
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Chanchal Bhardwaj (@Chancha23466089) reported@airtelindia recently i visited Himachal like spiti kaza chitkul i was surprised that network was on emergency/Zero service & some how @reliancejio was able to gv 4G/5G service, not comparing but plans/price are same but atleast basic calling & low Internet is expected
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Asiya Begum (@AsiyaBegum3550) reported@airtelindia @Airtel_Presence ₹349 recharge stuck since 24 March + ₹100 wrongly deducted. Wrong postpaid activation without consent. No resolution. Resolve immediately or I will escalate to DoT.
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Samratnath01 (@Samratnath011) reportedChutiya type network Itna Gotia Network condition 🐢 Worst Fastest 1g network of india 😡😡😡👎👎👎 @Airtel_Presence @airtelindia
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Moo (@KingOfNotion) reported@Airtel_Presence @airtelindia @airtelnews In 2026, Airtel cannot provide the right solution to its customers at all.
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Smit (@SmitK1) reported@Airtel_Presence @airtelindia internet down for a day! Stupid app doesn't even register complain and even dumb chat bot just go beyond apologies!
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nagendra saini (@nagendrasaini96) reported@airtelindia Extremely disappointed with your service. My internet has not been working since evening and despite raising a complaint, I’ve been given a resolution date of 28th April which is completely unacceptable. This kind of delay in today’s time is frustrating. #AirtelDown
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rashmi (@rashmi_java) reported@Airtel_Presence @airtelindia since last 8 days I am trying to reach out customer care to talk regarding the Xstream service, but not able to connect .why such a pathetic service, pls gv me a call to discuss regarding my Xstream WiFi services, or else I need to find alternate
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Govt Apply Zone (@govtapplyzone) reported@airtelindia @AbhinavAman19 @airtelindia help me too
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Pritam Singh (@psingh89420) reportedHey @airtelindia @Airtel_Presence, I was just speaking with a supervisor regarding my issue and the call was abruptly disconnected. This is unacceptable customer service. Please look into this immediately #Airtel #CustomerService #BadExperience
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Manjunath (@ManjuSrh) reportedEvery time, the issue is just passed to an engineer who never responds or resolves anything. This is highly unprofessional and frustrating. Because of this negligence, I was forced to switch to another service provider. @AirtelIndia — Is this the level of service you provide?
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Abhishek bhatt (@Abhi_now) reported@airtelindia very bad experience with you guys, your team is bunch of fraud. Taking money for airtel fibre connection and all your folks running away and no one to respond yet
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Rathore (@Rathore80976423) reported@airtelindia @Airtel_Presence My wifi was paused so your customer care called me and told if i activate now then i will get 80% discount in next bill but this bill generated does not show the discount. Do you guys scam common people like this with fake promises.
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Govt Apply Zone (@govtapplyzone) reported@airtelindia @Airtel_Presence why are you guys not giving option to talk to agent ?? i want to remove your wifi. due to late fine on advance bill every month . please help me @airtelindia
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Pranav kirtani (@pranavkirtani) reported.@airtelindia you tried to make it sound like you care with this tweet but even after sending a DM I didn't get a response and ofcouse the issue is unresolved. Please disconnect my connection if you can't provide service. #AirtelWifi #scam
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Ayush M (@AyushM93841967) reported@Airtel_Presence @airtelindia Ticket #31-1000013006748 raised on Apr 10 still unresolved after 4 days. I am travelling in 2 days with no working mobile data on my ₹1199 postpaid plan. Fix this by tomorrow or I am filing a TRAI complaint.
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Sandeep Karnani (@imsandeepslg) reported@Airtel_Presence @airtelindia Facing repeated network issues on my Airtel prepaid number 9933512956, especially every time my recharge date is near. This is affecting my work seriously as I use this number for media purposes. Kindly look into this urgently and resolve the issue
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Anurag Kumar (@AnuragKuma76937) reportedAny lawyers who can help me to file case against @airtelindia for using someone aadhar to kyc my wifi device without my consent @Aadhaar_Care What damages can be claimed from them #airtelsucks #lawyers
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JKRGUPTA (@JKRGUPTA) reported@Airtelcare24x @airtelindia @airtelbank What kind of stupid people are sitting at customer care who are not able to understand simple things. Transaction Id 648910193193 refund is not processed since 30th March and people have no idea or sense. Kindly intervene and let us know
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देशप्रेमी_GC (@skbaliase) reported@airtelindia today is 13th day of DTH is down at my home. And no one in the company to listen the customer plight. Today an automated message came & a Service Engineer was scheduled to visit and solve the problem by 6 pm. Just received a call from the Service Engineer that….
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Solomon S (@Solomon06674889) reported@Airtel_Presence @airtelindia awaiting for your response for the past 2 hours no one was replied problem also not resolved
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Indian (@i_upkn) reported@airtelindia 4 days of unplanned outage in kanpur since 10 April. Customer care only gives fake 1AM/5PM ETA'S. I pay for 3 connections. This is harassment. Fix now or I will report to TRAI. A/C- Ankit Dixit (9810326496)
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Manoj kumar v.b (@manoj85052) reported@airtelindia u don't really respond to private messages and your airtel service is so bad useless, irritating & weakest of all in networking & signal operations.. I'm trying to contact airtel care & nobody's responding. Ur not responding too When are problems taken seriously?
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Atul tiwari (@printmbd) reported@airtelindia Airtel Team, my Airtel Black 10101030888937 has continuous internet issues. Complaints for the last 5 days went unresolved. I request immediate permanent disconnection of my number. Please confirm once done.