Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 21: Problems at Airtel India
Airtel India is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (56%)
- Wi-fi (22%)
- Phone (10%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Pune, Chhindwāra, Chennai, Kolkata, Hyderabad, Mumbai, Mohali, New Delhi, Jodhpur, Patna, Delhi, Amritsar, Visakhapatnam, Ludhiāna, and Bengaluru.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 1 hour ago |
|
Chhindwāra
|
Phone | 2 hours ago |
|
Chennai
|
Internet | 4 hours ago |
|
Chhindwāra
|
Phone | 4 hours ago |
|
Kolkata
|
Internet | 4 hours ago |
|
Chhindwāra
|
Phone | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Dhawal Mahendra (@iam_dhawal) reportedEven after the waiver confirmation from your resolution desk, nothing happens & your support team is clueless. @airtelindia is this the service you pride upon? Simply harassing the customer
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Akshat Singh Lahan (@SinghRip) reported@airtelindia requesting intervention and support here.
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ARUNAN /ಅರುಣನ್/ அருணன் (@arunan20186) reported@Airtel_Presence @airtelindia Provide 5G network else I ll file consumer case in court u take money equally ru doing free service
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Parth Boda (@itsparthboda) reported@airtelindia Again and again, If you can't provide service why don't you deny at the time of request, poorest service ever by Airtel. Switching to @reliancejio .
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Vishal (@VishalV50241155) reported@airtelindia worst Internet connection, pathetic customer service
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MANISH (@_manishsuthar) reported@airtelindia broadband is down
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#gyaniBABA🇮🇳 (@saturnviews) reported@airtelindia Mrs Jyoti prajapti from your customer care has been harassing on call for dues where internet services where not provided. She threatens to charge rent even when i ask for disconnection. Have call recorded. Request to share email id to drop a mail.
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Mohammed Mohideen (@rajamohideen) reported@airtelindia Is it really necessary to block 5G hotspot access once users reach the 300 GB FUP limit? during power cuts when I rely on my mobile network to continue working on my laptop. I hope you'll reconsider this as it significantly impact who depend on mobile #DigitalRights
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ARUNAN /ಅರುಣನ್/ அருணன் (@arunan20186) reported@Airtel_Presence @airtelnews @airtelindia shame less beggars solve the internet problem or pay the loss
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Lakshay Joshi (@lakshayj0shi) reportedFrom past few weeks im facing problems with my jio airfiber but according to @JioCare its not a problem! So what should i do now? Just face issue every day ? @airtelindia @Airtel_Presence can i apply for your air fiber?
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Varadharajan K (@VaradhKrish) reported@airtelindia @Airtel_Presence both 121 and 198 and app ticket are for complaining as customers. But if I have a complaint about one of your wires dangling in front of house and we are forced to cut it and inform you as public service, which number should we use? Can you DM pls?
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Majji Kishore (@MajjiKishore1) reported@airtelindia @Airtel_Presence The absolute worst exit experience. Cancelled my AirFiber on May 5 (Acct 20046163173, Odisha). Services stopped May 15 (Ref: 11029816096). Over 2 months later, you still haven't picked up the outdoor unit or processed my pending refund.
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Akshay Chaturvedi (@akki4vedi) reported@airtelindia @Airtel_Presence The ₹219 refund was processed. Later I tried claiming the Netflix benefit included with the ₹1729 plan. It never worked. I called customer care and was told it was just a "technical issue" and to wait.
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Mukesh Verma (Modi ji kaa parivar) (@vmukesh1986) reported@airtelindia @DoT_India @PIB_India Airtel is world's worst network
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yugi (@yugik) reportedI sorry to say @airtelindia .your wifi sucks. I m planning to switch connection.its been pain reaching out to your guys daily .no action being taken poor service. I will not recommend to my friends
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Bhuvnesh Mehta (@mehtabhuvnesh01) reportedYou charge customers a penalty for late bill payments. But when your service is delayed, deadlines keep getting extended, and customers are left without internet for days, what’s your penalty? Why is accountability only for customers? @Airtel_Presence @airtelindia
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Jajati (@Jajati_p) reported@airtelindia @Airtel_Presence almost 96+ hours gone. still these Airtel guys unable to give the resolution. now i have asked to cancel the connection and will never recommend in future ,
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rameswarpatro (@rameswarpatro5) reported@airtelindia The complaint for it but no solution. Even though I am paying for it but you didn't active the service on my phone yet . Airtel please look into this . This thing is very frustrating like aftrr paying high price i am not able to use the service
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D.Prabu DCE&BE (@DPrabu77727745) reportedIndia's No-1 worst and poor network @airtelindia and the same time customer care service also very poor every month 3 days before @airtelindia started the recharge reminder but they are don't know how to give the proper network connection and really unhappy to use this network
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Shubham (@SKrShubham4) reportedFck airtel services. Doing anything to keep the customer. I mistakenly changed my number to postpaid and now i am unable to move back to prepaid. @airtelindia @Airtel_Presence
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Kiran Kumar (@gkkiran) reported@airtelindia #irresponsibleservice #noaccountability As expected no response what so ever. Very pathetic service.
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Bhuvnesh Mehta (@mehtabhuvnesh01) reportedWi-Fi has been down since yesterday morning, and all I hear is, “Wait 2 more hours.” Is this your idea of customer service? Claims of being the best, but the service is zero. #Airtel #PoorService @airtelindia @Airtel_Presence
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जे एस । 🇮🇳 MODI IS HERE TO STAY. (@hoonjan_191) reported. @airtelindia .@Airtel_Presence Already sent a mail to customer care, Stop wifi service. If want reason for stopping service, trailing mails will explain the issue.
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Akshay Chaturvedi (@akki4vedi) reported@airtelindia @Airtel_Presence I requested Airtel to share the investigation details and updates through email. That request was also refused. Even today they cannot answer: What is the actual issue? What work has been completed? Why did this happen?
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Moksha (@Moksha19_) reported@Airtel_Presence @airtelindia pathetic service worst wifi don’t buy this, no real customer support team to help you
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@engamit04 (@engamit04) reported@TRAI 1/1 This is to inform you , Myself customer of airtel broadband wanted to get my connection disconnected/closed from my side but I am not getting any response. In there airtel thanks app there is no option to give disconnection request . @Airtel_Presence @airtelindia
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Rohit Kadam (@Rohitkadam497) reported@Airtel_Presence @airtelindia Airtel accepted my payment on 04 Jul 2026, installed Wi-Fi on 09 Jul, but DTH is still pending on 21 Jul. SR:11035172794 | Mob:7385163896. No calls, no visit, only auto replies. Is this Airtel's customer service? #Airtel #CustomerService #AirtelDTH
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Akash Prajapati (@Akashp1997) reportedDear @airtelindia @Airtel_Presence, ur executive promised tht if I paid 60% of my outstanding bill, the remaining amount would be waived and my service would be restored. I made payment,but my connection is still suspended Broadband ID: 01130331976_wifi @DoT_India Please look
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Indu (@harika_indu) reported@karthikaachary @JioCare @airtelindia True starting manchi offers ichi now made it expensive and no proper network 😡
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Shailendra Kamat (@kamat61) reported@airtelindia Facing WiFi issues for several days now, which is why my bill payment got delayed — and now I've been charged a Rs 100 late fee for it. This isn't fair. Please waive it off and fix the connectivity issue. Will pay immediately once resolved.