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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: New Delhi, Chhindwāra, Nagpur, Gandhinagar, Hyderabad, Patna, Delhi, Pune, Ahmedabad, Indore, Dimāpur, Guwahati, Mandi, Bhubaneshwar, and Chennai.

CityProblem TypeReport Time
New Delhi Wi-fi 11 minutes ago
Chhindwāra Wi-fi 1 hour ago
Nagpur Internet 2 hours ago
Gandhinagar Internet 2 hours ago
New Delhi Internet 3 hours ago
Hyderabad Total Blackout 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • am_i_anup
    AnuP MaHapatrA🇮🇳 (@am_i_anup) reported

    What happened to Airtel 5g Too Bad. Slow internet. @airtelindia

  • officialwritter
    Gaurav Singh (@officialwritter) reported

    @airtelindia Porting to Airtel Postpaid was the biggest mistake i have done. Apprx 2000 rs bill has been paid and yet issue is not solved. Just try again and wait 4hrs or 8 hrs is the statement @TRAI

  • ysaumitra
    saumitra yadav (@ysaumitra) reported

    @LtGenDPPandey @airtelindia This customer care call number is real headeche. If you want this tap this if you want this than tap this then you will get message our customer service excutive is busy please hold the line. 🫣

  • mayapakeer
    Victory₹ (@mayapakeer) reported

    @airtelindia is ur 5g a real 5g ? or is it 2g wrapped with 5g label.. y bcoz, using 5g here to view videos, scrolling pages is good, but playing video content ur network is not helping are u truly 5g @TRAI any help from u here on above.

  • satyam_mahawane
    Satyam Mahawane (@satyam_mahawane) reported

    @airtelindia Complaint 658506698 lodged on 31 Aug for Airtel Xstream IPTV issue. For 2 days, I’ve been assured an engineer will visit, but no one has arrived. 📍 Khaniadhana, Shivpuri, MP Please resolve this urgently. The delay is causing inconvenience.

  • AnghuRabi
    Rabi Anghu (@AnghuRabi) reported

    @airtelindia @Airtel_Presence Kindly, check what is wrong with Airtel Network, we are without Airtel Network at least from 5-6 hours ago. Location: Kamakhyapur - Gautampur - Maitripur - Dimapur under Diyun circle - Pin - 792103.

  • balajiKR66
    Raja 🌞 (@balajiKR66) reported

    Dear Airtel Firstly the Airtel thenks App is most unfriendly sonis the Chatbot Couldn't opt out of Google One Subscription neither your customer care support could Can't remove certain unwanted OTT channels My Complaint on connectivity issue is still pending @airtelindia

  • VIVEKSD27
    VIVEK SINGH (@VIVEKSD27) reported

    @Airtel_Presence @airtelindia I’ve already shared all the details in DM. This isn’t a minor inconvenience anymore the slow internet is seriously hampering our office productivity and disrupting work. We’re paying for a 300 Mbps plan, yet struggling with basic connectivity and upload speeds.

  • Khajuria_akash
    Akash Khajuria (@Khajuria_akash) reported

    If rescheduling were a sport, my technician would be a gold medalist. Too bad fixing WiFi isn't part of the training. @airtelindia @Airtel_Presence

  • MalhotraRa41944
    Rashmi Malhotra (@MalhotraRa41944) reported

    I’ve been following up with #airtel for 4 days as there’s no broadband at my business place . @airtelindia @Airtel_Presence is neglecting complaints, giving false promises & impacting my business #patheticairtelservices. Complaint # 13922051311, 13922051346 @jagograhakjago

  • Bharat_To_India
    Leo (@Bharat_To_India) reported

    @airtelindia @Airtel_Presence In Lucknow city your Wi-Fi is normally down for at least a week every month, please stop troubling the customers, or we would stop paying the bills with ample proof of job availability of services

  • jha__roshan
    roshan jha (@jha__roshan) reported

    @airtelindia Even today, nobody has shown up. How many times am I expected to reschedule my work around your service appointment? Absolutely worst service experience. #Airtel #AirtelIndia

  • ssnpunekar
    SSN (@ssnpunekar) reported

    Good move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space

  • saiesh44
    anthrax (@saiesh44) reported

    @airtelindia What is the issue with your app ? I am trying to renew my wifi plan, it is just not going through.

  • ankur_3_2_1
    Ankur //-|| (@ankur_3_2_1) reported

    @airtelindia because of the manipulation by your customer services i switched to postpaid.Again I switched to prepaid and I am getting very limited choices of monthly recharges while my family have plenty of choices?why are you being so unfair to very trustworthy customer?

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia the service in Parbhani has deteriorated badly. Please fix the network issue urgently and provide a permanent solution. Otherwise, there is no reason for us to continue with Airtel. 3/3

  • AmlanPriyabrata
    AMLAN PRIYABRATA BARIK (@AmlanPriyabrata) reported

    @airtelindia @Airtel_Presence, 3 complaints.0resolution.💀 SR:C5AGD3EST20260821374378 C5AGD3EST20260808259524 C5AGD3EST20260828363655 2026 re bi indoor re network nahi,internet crawling speed re chaluchhi. Paying for 5G, getting frustration. Fix this. @TRAI#AirtelDown

  • bipinchaturved
    bipin chaturvedi (@bipinchaturved) reported

    Horrible customer support, Closing complaint Without sharing closure remark. New complaint ID-658563471. No any seniors monitoring you poor customer service @airtelindia

  • laxmannegi
    laxman negi (@laxmannegi) reported

    @airtelindia if you are unable to support your infrastructure then please don’t advertise something you can’t deliver. I had bsnl before and I thought bsnl was the problem being govt entity. But I was wrong, in Dehradun Airtel fails more than bsnl in broadband segment

  • pratik_s12
    Pratik Soitkar (@pratik_s12) reported

    Absolute scam by @airtelindia @Airtel_Presence ! Sales guy (7219177924) took my broadband booking showing a nearby box, then says it's a "DUMMY" and real installation takes 3-4 months! Now they are refusing to cancel my booking?! Pathetic service. Cancel it now! 😡 #Airtel

  • PreetBainsMj
    Devil (@PreetBainsMj) reported

    @airtelnews "@Airtel_Presence @airtelindia My 5G is unlimited and network is full, yet it keeps showing my daily data is exhausted and the internet is completely slow or not working. I have been complaining about this daily for a week now, but you are just ignoring it. fix this immediately!"

  • jha__roshan
    roshan jha (@jha__roshan) reported

    @airtelindia This is becoming ridiculous. I scheduled a Wi-Fi service visit day before yesterday, and it has been rescheduled repeatedly.

  • IamRockshaker
    Rajshekar (@IamRockshaker) reported

    @airtelindia airtel network is horrible here in Jamshedpur. I have taken 3 sim cards, dth connection with internet recently. The network is horrible and i am unable to connect with internet due to poor signal. Kindly correct ASAP else I need to close all connections and switch.

  • CAHimanshushah
    HIEMANSU SAH (@CAHimanshushah) reported

    @airtelindia is there any real person with whom i can speak??? There is only stupid and nonsense auto call system in your customer care number. Which keep speaking even though you press selected options. Ridiculous @Airtel_Presence

  • jammy_edits
    Jammy Edits (@jammy_edits) reported

    @airtelindia @Airtel_Presence My Airtel WiFi has been down since Monday. Your team raised ticket #11039308709 and promised resolution by 01 Sep 2026, but it’s still not working on 02 Sep. Please resolve this urgently. @airtelindia #Airtel #AirtelIndia

  • RakeshM73729325
    Rakeysh Mahato (@RakeshM73729325) reported

    My broadband is not working from last 2 days and till now no call from engineer @airtelindia

  • rkg_99
    Rajat Kumar Guru (@rkg_99) reported

    @airtelnews @airtelindia please resolve this problem and stop this scam which goin on here.

  • brndbykunal
    Kunal Patrawala | Digital Marketer. (@brndbykunal) reported

    @Airtel_Presence @airtelindia I wanted to reach out to your customer care to discuss the issue but there is no phone number, no email address available for the same. I request a call back to my alternate phone number please and its urgent.

  • 11BhumiKaDave
    BhumiKa Dave (@11BhumiKaDave) reported

    @airtelindia from last 2 days i have been struggling with my wifi's irregular disconnection. I pay pretty good amount to get 100mps and my work is being impacted badly. Can someone really lookinto it urgently. Refund me if you cant give me proper service. Frustration is at peak.

  • pallavi_dutta1
    Pallavi Dutta (@pallavi_dutta1) reported

    @airtelindia asked for your Wifi connection. Paid a deposit of 1500. Installation POC didn't show up for a week. Cancelled the order but your team keeps delaying the refund. They keep asking me to wait for a call to refund my money? What is this customer experience? HORRIBLE!