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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 26: Problems at Airtel India

Airtel India is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Raurkela, Ludhiāna, Patna, Gurgaon, Jaipur, Delhi, Pune, New Delhi, Ujjain, Chhindwāra, Chennai, Cochin, Nashik, Coimbatore, and Kolkata.

CityProblem TypeReport Time
Raurkela Internet 17 minutes ago
Ludhiāna Total Blackout 1 hour ago
Patna Internet 3 hours ago
Gurgaon Phone 9 hours ago
Jaipur Internet 10 hours ago
Delhi Wi-fi 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • ChandraShukla
    Chandra Prakash Shukla (@ChandraShukla) reported

    @airtelnews Since this launch, network has become even worse!! @airtelindia

  • Sravesh121
    Satish (@Sravesh121) reported

    @Airtel_Presence @airtelindia Highly frustrated with Airtel Fiber! More than 3 major outages this month alone, and your resolution time is painfully slow. If this pathetic service continues, I will have no choice but to switch to another ISP immediately. 0643216391905_wifi

  • ShriyaEchoes
    Shriyanshi Patwa (@ShriyaEchoes) reported

    @Prithvi75653368 @airtelindia This is extremely disappointing @airtelindia is this your customer service, pathetic

  • anish8821
    H O P E ホープ (@anish8821) reported

    @airtelindia whats happening with your network? Complete outage. This is second time in last 7 days.

  • ayuhzkishan
    Ayush Kishan (@ayuhzkishan) reported

    @airtelindia I have already raised two service requests regarding my remote malfunction: [Digital TV ID 3075889745]. For the first request, I never received a callback. For the second, I was informed that no remotes are currently available.

  • loks7490
    loki7474 (@loks7490) reported

    @airtelindia What a pathetic network in Pimple Saudagar Pune area since morning. This things are happening repeatedly now. Please fix the issue ASAP

  • ankit_kr76
    Ankit (@ankit_kr76) reported

    @airtelindia Fraudely gave me airtel connection i asked for 400mbps but gave 100 mbps also installation not done, pls cancel my request and refund my money else i am gonna port to jio remove my airtel postpaid along with all my family linked

  • Chellakumarg
    Chellakumar Ganesan (@Chellakumarg) reported

    @airtelindia @Airtel_Presence I’ve been experiencing network issues on both my postpaid and wifi connections for the past few hours. Look into the issue & resolve it ASAP. I’m tired of listening to your ****** automated responses in both your Airtel App & customer care support.

  • gufraankhan
    GufraanKhan (@gufraankhan) reported

    Absolute daylight robbery by @airtelindia. Charging me for 100 Mbps broadband while delivering a frozen 62 Kbps. Get a technician out here now. Return my money now if don't provide service n speed. I am entitled for return of my money

  • Sundar9122024
    Sundar (@Sundar9122024) reported

    @airtelindia @Airtel_Presence During the installation, your technician only told me about the ₹599 plan and never mentioned any extra ₹350 for DTH. Now I am getting a much higher bill. Please clarify and fix this! ​My ID/Account Number: 0463432885092

  • Sravesh121
    Satish (@Sravesh121) reported

    @airtelindia @Airtel_Presence Kindly, explain the discontinuation process. Also, give me clarity on whether already paid amount will be refunded or not? I am truly frustrated by your service. Your field technicians don't work and your customer care executives don't care to reply

  • chandan_chkrbty
    chandan chakraborty (@chandan_chkrbty) reported

    @Airtel_Presence @airtelindia you people couldn’t restore services post one week please take the xstream box from here amazing network and service team

  • divygpt
    Divyanshi (@divygpt) reported

    @airtelindia I shared please check it on priority. Because nobody picks tha call. It's been 3 days installing wifi .and still issue is not resolved

  • debjyotisanyal
    Debjyoti Sanyal (@debjyotisanyal) reported

    @airtelindia @Airtel_Presence Your #WiFi outage has become a regular feature inspite of several calls for long with your customer care. Even your technician hsd failed to response. As a premijm customer I deserve better service.

  • IdrisGandhi
    Idris Gandhi (@IdrisGandhi) reported

    Very poor service of @airtelindia in #Raipur #Chhattisgarh. Pls close my postpaid connection Imidiade.

  • mokshdata
    Mohit (@mokshdata) reported

    @airtelindia @Airtel_Presence Facing connectivity issues for last 10 days. Today also there is no connectivity and engineer visit has been scheduled for evening. Most pathetic Internet service I've ever had. @JioCare are you available in H Block, Sector 84 Faridabad?

  • ankit_kr76
    Ankit (@ankit_kr76) reported

    @Airtel_Presence @airtelindia Fraudely gave me airtel connection i asked for 400mbps but gave 100 mbps also installation not done, pls cancel my request and refund my money else i am gonna port to jio remove my airtel postpaid along with all my family linked

  • Mr_Muse007
    Ghanshyam shinde (@Mr_Muse007) reported

    @Airtel_Presence @airtelindia Request id : 11038649765 why still no reply and no technician visit no call Still network disconnect in every 2 min Send someone Send someone Send someone Fix issue fix issue fix issue Fix issue fix issue fix issue

  • Sbreddy2u
    Sokkula Bhagavanth Reddy (@Sbreddy2u) reported

    Hello @airtelindia ​"I lodged a complaint regarding poor internet connectivity and frequent call drops, but I received a very poor response. You have set up a chatbot, but it fails to understand the issue properly, and there is no direct customer care number available.

  • biztechie_in
    Lakhvinder Singh (@biztechie_in) reported

    @Airtel_Presence @airtelindia Still no response or resolution. Despite having a valid recharge and active service, I am unable to receive OTPs, affecting important transactions. This is unacceptable. Please stop ignoring the issue and resolve it immediately.

  • Bjp4Nanpara
    BjpNanpara (@Bjp4Nanpara) reported

    @airtelindia @Airtel_Presence This is a very surprising.... I want to disconnect WiFi network in my home but there is no any excutive responding on this ... Kindly consider it soon .

  • aivoxyy
    Aivoxy (@aivoxyy) reported

    Hi dear @reliancejio @JioCare if you don't have capability of good network why you are selling your service unfortunately I am so fool using your network. I even can't post this text tweet so think how i can use other media platforms 😕 Too worst internet speed we have in small City's Why? We play same amount from everywhere lol. Fix it if possible if not I will be happy to switch to airtel @airtelindia

  • Sriramsnap
    Sriram (@Sriramsnap) reported

    @sathish_cse27 @airtelindia @Airtel_Presence Very poor and worst Service, They will charge us for everything if an engineer is assigned means, even if there is issue with there side. I'm using this Airtel Xstream DTH for more than years and still issue of restarting the frequently is there. No support from them.

  • ayuhzkishan
    Ayush Kishan (@ayuhzkishan) reported

    @airtelindia Either resolve this within the next few days or extend my subscription/service validity by the corresponding number of days. Please treat this as urgent and provide a clear resolution. Also the remote is currently under warranty period. @airtelindia

  • CertDigi
    Certificate Digital (@CertDigi) reported

    17 YRS as an #Airtel customer. And this is the service we get? Our Delhi office has been without internet for 20+ DAYS after @airtelindia blocked our connection citing 3,333 GB usage in 1 week. Repeated complaints. NO resolution. @airtelindiahelp, who is responsible?

  • VarunKU15164692
    V😼🦅 (@VarunKU15164692) reported

    @airtelindia During train journey from Ghaziabad to Bijnor, I experienced very poor/no network coverage at Pilkhuwa, Hapur and Gajraula railway stations. Please check and improve Airtel coverage along this railway route. #Airtel #NetworkIssue

  • Prithvi75653368
    Prithvi Singh (@Prithvi75653368) reported

    @airtelindia I’ve been an Airtel customer for 11 years, but this Wi-Fi experience has been unacceptable. Your sales rep booked the WRONG plan, then asked me to call customer care to cancel it. I was promised a callback within 4 hours. It’s now been 24+ hours with no call.

  • bazboll
    Akshay Patel (@bazboll) reported

    @airtelindia how to convert my 4g recharge plan to 5g? And why ai responds when I call customer care helpline Pathetic

  • happybhugra76
    Aman kumar (@happybhugra76) reported

    @airtelnews @airtelindia @ITS_MoC I am user of airtel air fiber from last 6 months and one thing i want to say its pathetic. Ihave never experienced feel good with it and they never bothered after installing. And if you want to close the service..... Kaan ghis jayenge tumhare

  • amit_ili
    Amit Verma (@amit_ili) reported

    @airtelindia @Airtel_Presence More Over once 2GB quota is done these cheaters will not allow to use your 5G network, can't do even simple browsing...pathertic.