Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Time of day (IST)	Number of reports	Baseline
Apr 28, 8:10 AM GMT+5:30	0	0
Apr 28, 8:30 AM GMT+5:30	0	0
Apr 28, 8:50 AM GMT+5:30	0	0
Apr 28, 9:10 AM GMT+5:30	0	0
Apr 28, 9:30 AM GMT+5:30	0	0
Apr 28, 9:50 AM GMT+5:30	0	0
Apr 28, 10:10 AM GMT+5:30	0	0
Apr 28, 10:30 AM GMT+5:30	0	0
Apr 28, 10:50 AM GMT+5:30	0	0
Apr 28, 11:10 AM GMT+5:30	0	0
Apr 28, 11:30 AM GMT+5:30	0	0
Apr 28, 11:50 AM GMT+5:30	0	0
Apr 28, 12:10 PM GMT+5:30	0	0
Apr 28, 12:30 PM GMT+5:30	0	0
Apr 28, 12:50 PM GMT+5:30	0	0
Apr 28, 1:10 PM GMT+5:30	0	0
Apr 28, 1:30 PM GMT+5:30	0	0
Apr 28, 1:50 PM GMT+5:30	0	0
Apr 28, 2:10 PM GMT+5:30	0	0
Apr 28, 2:30 PM GMT+5:30	0	0
Apr 28, 2:50 PM GMT+5:30	0	0
Apr 28, 3:10 PM GMT+5:30	0	0
Apr 28, 3:30 PM GMT+5:30	0	0
Apr 28, 3:50 PM GMT+5:30	0	0
Apr 28, 4:10 PM GMT+5:30	0	0
Apr 28, 4:30 PM GMT+5:30	0	0
Apr 28, 4:50 PM GMT+5:30	0	0
Apr 28, 5:10 PM GMT+5:30	0	0
Apr 28, 5:30 PM GMT+5:30	0	0
Apr 28, 5:50 PM GMT+5:30	0	0
Apr 28, 6:10 PM GMT+5:30	0	0
Apr 28, 6:30 PM GMT+5:30	0	0
Apr 28, 6:50 PM GMT+5:30	0	0
Apr 28, 7:10 PM GMT+5:30	0	0
Apr 28, 7:30 PM GMT+5:30	0	0
Apr 28, 7:50 PM GMT+5:30	0	0
Apr 28, 8:10 PM GMT+5:30	0	0
Apr 28, 8:30 PM GMT+5:30	0	0
Apr 28, 8:50 PM GMT+5:30	0	0
Apr 28, 9:10 PM GMT+5:30	0	0
Apr 28, 9:30 PM GMT+5:30	0	0
Apr 28, 9:50 PM GMT+5:30	0	0
Apr 28, 10:10 PM GMT+5:30	0	0
Apr 28, 10:30 PM GMT+5:30	0	0
Apr 28, 10:50 PM GMT+5:30	0	0
Apr 28, 11:10 PM GMT+5:30	0	0
Apr 28, 11:30 PM GMT+5:30	0	0
Apr 28, 11:50 PM GMT+5:30	0	0
Apr 29, 12:10 AM GMT+5:30	0	0
Apr 29, 12:30 AM GMT+5:30	0	0
Apr 29, 12:50 AM GMT+5:30	0	0
Apr 29, 1:10 AM GMT+5:30	0	0
Apr 29, 1:30 AM GMT+5:30	0	0
Apr 29, 1:50 AM GMT+5:30	0	0
Apr 29, 2:10 AM GMT+5:30	0	0
Apr 29, 2:30 AM GMT+5:30	0	0
Apr 29, 2:50 AM GMT+5:30	0	0
Apr 29, 3:10 AM GMT+5:30	0	0
Apr 29, 3:30 AM GMT+5:30	0	0
Apr 29, 3:50 AM GMT+5:30	0	0
Apr 29, 4:10 AM GMT+5:30	0	0
Apr 29, 4:30 AM GMT+5:30	0	0
Apr 29, 4:50 AM GMT+5:30	0	0
Apr 29, 5:10 AM GMT+5:30	0	0
Apr 29, 5:30 AM GMT+5:30	0	0
Apr 29, 5:50 AM GMT+5:30	0	0
Apr 29, 6:10 AM GMT+5:30	0	0
Apr 29, 6:30 AM GMT+5:30	0	0
Apr 29, 6:50 AM GMT+5:30	0	0
Apr 29, 7:10 AM GMT+5:30	0	0
Apr 29, 7:30 AM GMT+5:30	0	0
Apr 29, 7:50 AM GMT+5:30	0	0
Apr 29, 8:10 AM GMT+5:30	0	0

April 29: Problems at Airtel India

Airtel India is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

Internet (52%)
Wi-fi (26%)
Phone (11%)
Total Blackout (8%)
E-mail (2%)
TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Mumbai, Cochin, New Delhi, Delhi, Bengaluru, Vijayapuri, Madurai, Gurgaon, Jodhpur, Meerut, Kolkata, Jaipur, Indore, Guwahati, and Chhindwāra.

City	Problem Type	Report Time
Mumbai	Internet	4 hours ago
Cochin	Wi-fi	7 hours ago
New Delhi	Internet	7 hours ago
Delhi	Internet	8 hours ago
Vijayapuri	Internet	8 hours ago
Madurai	Internet	10 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

Deepak (@Deepak_2980) reported 2 minutes ago
@airtelindia @Airtel_Presence when a customer is part of your network you don’t bother to cater to their needs but after they leave you simply love to torture them kudos great job keep it up
Raunak Salian (@Raunak_Salian) reported 3 minutes ago
@airtelindia Worst service provider you can contact them only for a new connection. They will fall behind you to take the connection but once you take it no one responds.
Pradipta Sahu (@PradiptaKuSahu) reported 4 minutes ago
@airtelindia @Airtel_Presence My Airtel broadband in Bangalore has been down for 14 days. Multiple complaints raised but no resolution. Request immediate fix . Pradipta Kumar Sahu Registered Number - 9740266763
ibrahim pothanchery (@ibmpc007) reported 6 minutes ago
Very disappointed with @airtelindia India service in Tirur Bus Stand & Gulf Market. No proper internet speed, everything keeps buffering. What are we paying for? Please resolve immediately.
Avnish (@avnish7v) reported 9 minutes ago
@airtelindia I want to close my Airtel connection , but I am recieveing threatening calls because my bill is due . I will only make the payment once the connection is closed and you guys have picked up the wifi router last time I faced issues . Please close my connection
nayiab bukele (win against fear) (@media_gully) reported 11 minutes ago
@airtelindia @iamRashmika airtel poor stock stuck from decades hahahah cant rise further in india as if now
Harsh Varma (@mildlyharsh) reported 14 minutes ago
@airtelindia @Airtel_Presence @ICICIBank I’m done with the incompetence and the lack of intent to help. I can’t register ICICI iMobile because phone binding requires the app to send an SMS to service numbers 6177/6178.
Bharat Sharma (@BharatS03089372) reported 14 minutes ago
@Airtel_Presence @airtelindia Extremely poor speed on Airtel AirFiber. Getting only 2 Mbps on a 100 Mbps plan. Unable to connect with an agent via 121 or Chatbot. My work is getting affected. Please resolve this immediately. Request ID: 11029226130 #AirtelAirFiber
Suhag maru (@suhagkmaru) reported 17 minutes ago
I m told that in next 2 to 4 hours sim will be working but still it is not working and x team is not responding at all This company has bunches of strange people working it seems @airtelindia @Airtel_Presence @airtelnews
Bipin (@Bipin_Kumar_396) reported 17 minutes ago
Airtel is doing fraud with users , network shows 5G but still it consumes daily data ,even I recharge 5g unlimited pack. @airtelindia
KIM 🔯 (@kimjongun3_0) reported 20 minutes ago
As usual @airtelindia is down and no one replies on call center …..
Deepak Mahajan (@DeepakMahajan86) reported 25 minutes ago
@Airtel_Presence Pathetic- Hopeless-ignorant. Can’t find worst word then these. I was told that some1 will visit to check the issue 2 days back but nothing. No surprise. Thank u for wasting my time. Won’t spend any more. Officially worst ever @airtelindia
Gaurav (@candypant) reported 26 minutes ago
@airtelindia @AirtelIndia Extremely disappointed with your service. It’s been 10 days and my WiFi is still not working due to a broken wire and damaged router. No resolution yet. Engineer Chintu Kumar has been misleading us repeatedly. Ticket ID: 11029201439. Resolve this ASAP
दीपक वासन 🇮🇳 (@deepakwasson) reported 28 minutes ago
@airtelindia when i was using prepaid plan 2gb/Month every thing was fine.the day i switched to postpaid unlimited data plan. network /data speed has reduced dramatically.
suprateek (@suprateek13) reported 28 minutes ago
@JioCare Tried relocating my Jio connection with order id LR00001D3UQR and wow… what a mess. Customer support is basically nonexistent, no updates, no timelines. Officially out of patience. Switching to @airtelindia or @ACTFibernet and closing this connection.
K (@Kollaikal) reported 29 minutes ago
@airtelindia @AdobeExpress What's going on with your broadband and mobile network since yesterday. Frequent disconnections, no stable internet in #Sarjapura. No proper resolution or update from your technical team 🙄
Yash Chhajer (@YashChhajer9) reported 32 minutes ago
When you want customers to buy Airtel, you call nonstop. But once we actually take your connection, suddenly there’s zero customer service. Amazing how fast you disappear after the sale. Pathetic. @airtelindia
gollu laxmana rao (@gollu_laxmana) reported 35 minutes ago
@Airtel_Presence @airtelindia @airtelnews If you are unable to resolve the customer issues, what is the point to maintain the airtel services close the complete network. Why are you running the Airtel network with Many frauds. This is not acceptable.
PK08 (@piyushk21816608) reported 35 minutes ago
What's your SLA for such issues where the broadband is not working completely @airtelindia
Hemant Borole (@hemantoist) reported 36 minutes ago
@Airtel_Presence @airtelindia Hi can you guide on hot to raise the disconnection services as I would like to change the service provider from Airtel to any there competitors. The AI bot is waste of time as the problem stays.
Zaza⁷ARIRANG🪭 (@pjiminluvr_) reported 41 minutes ago
@airtelindia @Airtel_Presence I complained about it to my friend and got to know that even her mother faced same issue. The thing is both out recharge was coming to an end like my pack was expiring day after tomorrow. So nearing the end they drain out our data @airtelindia what a f’ed up way is this.haveshame
KNSPhaniKumar (@KNSPhaniKumars) reported 41 minutes ago
@Airtel_Presence @airtelindia AirFiber booking pending >2 weeks. No response from rep. Cancellation requested 1 week ago, no refund yet. Please cancel & process refund immediately.
Jitesh Anand (@jiteshanand07) reported 43 minutes ago
@airtelindia @Airtel_Presence is the worst service provider in India. They are just finding ways to grab money from you. No ethics and no respect for brand loyalty. I've been using Airtel Black for 4 years, and they will still screw you to make more money. #shameful
Nikhil Gholkar (@NikhilGholkar1) reported 47 minutes ago
Dear @airtelindia Thank you for providing the worst customer care service. As a jio sim user I can't dial 121 to report airtel WiFi issue and when I said it to your customer care they are saying this is the only number I can register a complaint on.
blazzinggigs (@blazzinggigs) reported 51 minutes ago
@airtelindia @Airtel_Presence No internet for 2 days. Helpline unreachable. Unacceptable service. Fix this TODAY or I escalate to consumer authorities. Arrange an urgent callback. #Airtel #InternetDown
Nirbhay (@nirbhay_rahul) reported 56 minutes ago
@airtelindia @Airtel_Presence Complaint ID: 31-1000013320644 Ghuremau aur nearby area me last 3 days se network signal aa raha hai but calls aur mobile data nhi chal rhe hai. Emergency me 3–5 km travel karna pad raha hai. 11 May tak wait possible nahi. Urgent fix needed
BHARATHRAJ ALVOPOLI (@Bharathalvopoli) reported 59 minutes ago
@airtelindia @Airtel_Presence My 5G Unlimited data benefit isn't working at all. I’m on a 5G network but my daily data is still being exhausted. Is the "unlimited" promise just for show? Fix this! ❌📶 #AirtelDown #5GPlus #PoorService
Taran Lahiri (@taran_lahiri) reported 59 minutes ago
Hello Airtel Team, The network at my location is very weak. Neither mobile internet is working properly nor are calls connecting. The signal strength is very low most of the time. Kindly check and resolve this issue as soon as possible. 144208 Mobile: 8284863858 @airtelindia
Unwanted Newz (@JorwalRiya54356) reported 1 hour ago
@Airtel_Presence @Airtel_Presence @airtelindia Despite multiple follow-ups, my issue is still unresolved. This recurring problem is affecting usage. I will now proceed with porting out to another network if not resolved immediately.
HUSAIN KHAN (@husain022) reported 1 hour ago
@airtelindia poor network , no solution since long