1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 11% Phone (11%)
  • 9% Total Blackout (9%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: New Delhi, Chandigarh, Chhindwāra, Sūrat, Cuttack, Hyderabad, Ahmedabad, Bengaluru, Chennai, Agra, Mumbai, Lucknow, Pune, Kolkata, and Srinagar.

CityProblem TypeReport Time
New Delhi Wi-fi 38 minutes ago
Chandigarh Wi-fi 3 hours ago
Chhindwāra Phone 4 hours ago
Sūrat Internet 4 hours ago
Cuttack Wi-fi 4 hours ago
Chhindwāra Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • YogendraKu72656
    Yogendra Kumar (@YogendraKu72656) reported

    01145567287 I have an Airtel connection within Delhi which is on for 2 days on and off for 3 days every day and they prepare a bill for that too and send it. The service screen is *****, they will add the bill and send it @TRAI @airtelindia @

  • harishnumerouno
    Harish (@harishnumerouno) reported

    @Airtel_Presence @airtelindia Why would I have to suffer WiFi disconnection every day? Yesterday 8 hours today 5 hours expected time. I've lost 5 of my leaves relying on your service in the past 30 days alone. You won't refund for the missed days. Can't reach your TM without AI.

  • Super_guyKG
    Kanv Garg (@Super_guyKG) reported

    @airtelindia My mobile Internet is not working properly despite having unlimited 4G and 5G plans. Your Ai assistant tells me that it will be resolved in 14 days. What do I do now?

  • Raunak_Salian
    Raunak Salian (@Raunak_Salian) reported

    @Vijayak66046801 @airtelindia Yes their service has become pathetic there is no one to solve if you have any issues. Only they know to send the bill on time.

  • ForamVeera
    VeeratheHeera (@ForamVeera) reported

    @airtelindia @Airtel_Presence - Internet down everyday for 5 hours. Are you giving me extra time for all the time your service is down?

  • manjucool02
    Manjunath Naik (@manjucool02) reported

    Hey @airtelindia @Airtel_Presence I raised a request to shift my Airtel Wi-Fi on 10 July, but it's been 5 days and no one has contacted me or visited yet. Really disappointed with the poor service and delay. Landline number: 08395457368

  • Shahid_Lcx
    Mohd Shahid (@Shahid_Lcx) reported

    @JioCare How many more years it will take?? @airtelindia and local internet providers already done with fix.

  • jatinagarwal
    Jatin Agarwal (@jatinagarwal) reported

    @airtelindia has the most ****** services in India. No option to complaint on robo chat bot or 121. It is shame for self claimed customer centric organization. #CustomerRights #CustomerService

  • prakashravi4996
    Prakash Ravi (@prakashravi4996) reported

    @airtelindia #airtel #internet #fibernet It's been 2 days since they requested details, still no response even from the . Not only their service team, their customer support is also hopeless. Don't buy airtel anymore. Such a pathetic response. Greedy company.

  • VivekAhire14
    Vivek Ahire (@VivekAhire14) reported

    @Airtel_Presence @airtelindia @Airtel_Presence no reply from your side. See the response of worst service provider.

  • rahuldevs001
    Rahul (@rahuldevs001) reported

    @Airtel_Presence @airtelindia it is getting better after sending a DM on X and sharing details you would hope that things get better… I am getting bot calls telling me issue is resolved and if there is still a problem o should now explain to a not post all the long calls…

  • SlkBuch
    SHLOK BUCH (@SlkBuch) reported

    @airtelindia please do respond atleast to the queries raised by the customer even your customer care number isn't valid and non reachable please look into the matter immediately

  • naikjags
    Jagdish Naik (@naikjags) reported

    Thank you for contacting us. The request no. for your Airtel Wi-Fi ID 02222976259_wifi is 11035181488. It is our constant endeavor to help you stay connected. To track your request @Airtel_Presence @SunilBhartiMitl @airtelindia No one is interested in resolving the issue Woww

  • lordoftruth98
    Lord of Truth (@lordoftruth98) reported

    Dear @airtelindia @Airtel_Presence @airtelnews I am writing to escalate an unresolved complaint regarding the unauthorized activation of three sports channel add-ons on my Airtel DTH account. These channels were added without my consent, and I have been charged for them.

  • aniketsingh2107
    Aniket Singh 🌿 (@aniketsingh2107) reported

    @airtelindia your 5G network at Khatanga, Ranchi, Jharkhand is super pathetic. Please improve the service ASAP.

  • rrkannan68
    KRRamanujam (@rrkannan68) reported

    @airtelindia @Airtel_Presence, your DTH website, Thanks App, and customer care are so screwed up that one cannot change the package for the DTH connection. Customer care people keep bouncing us back to the Thanks App, which doesn't work well. Please make it user-friendly

  • nkb93
    Nikhil Bohra (@nkb93) reported

    Worst decision to get an airtel wifi connection at home @airtelindia Internet has been down almost 10 days now and no response of any form from any team. Constantly increasing prices and never the quality of service. @jagograhakjago

  • swaggyNavneet
    Navneet Prashar (@swaggyNavneet) reported

    @Airtel_Presence @airtelindia @TRAI Airtel 5G is still not working despite an active ₹649 Unlimited 5G recharge and available 5G coverage. 24+ hours after my public complaint, there's still no resolution. Why charge for Unlimited 5G when it doesn't work? Resolve this immediately

  • kewat81
    Shail (@kewat81) reported

    @airtelindia I am an airtel customer from last 16-17 years. That’s how you harass ur loyal customers. Shame on you.

  • amberjain51
    Ambaar Jain (@amberjain51) reported

    @airtelindia @Airtel_Presence @airtelnews Set-top box not working. Please contact.

  • ashishkayen69
    Ashish Kay (@ashishkayen69) reported

    @airtelindia @perplexity_ai I have ported my prepaid number from Airtel to @JioCare 6 months ago. I am no longer an Airtel customer, but I receive renewal SMS for perplexity pro. Request cancellation of any VAS and confirmation that no charges will be made.

  • VidyaKendra2023
    Vidya Kendra (@VidyaKendra2023) reported

    @airtelindia (1/2) Whether it's ₹33 for 2 GB, ₹22 for 1 GB, ₹100 for 5 GB, or any other data add-on, the internet never works properly. Only the data that comes with an unlimited recharge works well. Why is that?

  • Vaibhav_9919_
    वैभव ✈️ (@Vaibhav_9919_) reported

    @Shree_1197 @airtelindia On other side, I'm having full 5G network here from Airtel 🌝🫣

  • KapilNa86946976
    Kapil Nayak (@KapilNa86946976) reported

    @airtelindia @airtelnews @TRAI 10 july 2016 se net connectivity band h aaj 14 july 2026 end hone bala h. Abhi problem solve nahi hui. Kya yah h better service airtel ki. Customer call laga laga k thak jaye. But airtel ki neend nahi khul rhi.

  • tomernikhil
    Nikhil Tomer (@tomernikhil) reported

    @Airtel_Presence @airtelindia @Airtel_Presence 7 hours of posting this again and multiple calls to customer care, and still no action. This is what you can expect for Airtel now. Please refund my paid amount immediately if you can’t install a connection.

  • sash2021
    Santhosh (@sash2021) reported

    I think it’s high time I disconnect the Airtel DTH connection as I’m unable to use it for past 15 days and the invoice being generated for those days. Such a horrible experience with @airtelindia even after the escalation here.

  • Being_Honest87
    Ankur Tiwari (@Being_Honest87) reported

    @airtelindia has the most hopeless customer care and customer support service.I have called them several times regarding my recharge and Amazon Prime membership activation,but for the last 15 days they have just been playing games instead of resolving my issue....

  • mdimransiddiqui
    Imran Siddiqui (@mdimransiddiqui) reported

    Yes and an another problem with @airtelindia is their spam block. They flash irremovable red screen with no phone number. What purpose does that serve? Or they just silent it. Very often those calls are from delivery agents.

  • setjimmywet
    Prerit Sarswat (@setjimmywet) reported

    @OfficialDMRC @airtelindia Aap mein se koi help nahi kar raha kya farji log h Dmrc says airtel to taoe action Airtel says staff on training 18 june se airtel ncmc recharge kiya but card m balance update nahi ho raha.

  • _Creation22
    Srajan (@_Creation22) reported

    airtel is just a scamster these days. i have an unlimited 5g recharge and a constant 5g network, yet whenever my 2 gb daily data gets over, they slow down the internet so much that you're practically forced to buy additional data packs. what's the point of offering unlimited 5g data then? what does "unlimited" even mean? something fishy is going on. will be porting out soon. @airtelindia