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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 24% Wi-fi (24%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Nashik, Lucknow, Patna, Chhindwāra, Ahmedabad, Bāndīkūi, Guwahati, Mumbai, Delhi, Hyderabad, Indore, Pune, Vijayawada, Visakhapatnam, and New Delhi.

CityProblem TypeReport Time
Nashik Wi-fi 2 hours ago
Lucknow Internet 2 hours ago
Patna Wi-fi 3 hours ago
Chhindwāra Internet 6 hours ago
Ahmedabad Internet 8 hours ago
Bāndīkūi Internet 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • DilipKu74651569
    Afzal 🇮🇳 (@DilipKu74651569) reported

    @airtelindia I am no longer using Airtel WiFi, but I keep receiving repeated calls asking me to recharge. This is harassment. I have already discontinued your service. Please stop calling me immediately and remove my number from your calling list.

  • VikasSarcar
    Vikas Bhasin (@VikasSarcar) reported

    @_NandikaArora @airtelindia @Airtel_Presence weighting for their customer care response

  • BajBaba
    Unconditional Nationalist (@BajBaba) reported

    @airtelindia I am really disappointed by your air fiber service. Frequently disconnects. Unable to do my office work. In my area there is a wired connection also but your technicians are not picking up my phone. My query is not listed in your AI chat. It doesn't help me.

  • er_tarunkamra
    TARUN KUMAR (@er_tarunkamra) reported

    Disappointed with @airtelindia support. Facing call forwarding issues and instead of getting proper assistance, I’m only getting automated bot replies with no real resolution. Customer support should actually support customers, not frustrate them further. #Airtel #CustomerService

  • MayankSeth13
    Mayank Seth (@MayankSeth13) reported

    @Airtel_Presence Its been 4 days without the wifi. I don't think you guys can solve the fiber wire issue. Let me know the process of cancelling my plan and refund process. I will get a JIO connection. @airtelindia @airtel_wifi

  • Rahulojha0712
    Rahul Ojha (@Rahulojha0712) reported

    @airtelindia @airtelnews Iam Rahul ojha in my home(Lucknow )am using wifi since 2023, there is no wifi working since yesterday, complain multiple times to airtel customer care (6-7 time) till post. outrage issue i get, wifi is not work approx 30 hrs. Is this airtel service.

  • rajatnagwan
    rajat (@rajatnagwan) reported

    Seriously @airtelindia @Airtel_Presence so much ignorance for this complaint I didn’t understand why taking so long to solve a problem which was created by you guys

  • sanjeev_k22
    Sanjeev khare (@sanjeev_k22) reported

    @airtelindia i have requested for disconnection of my Airtel optical fibre as I have been shifted from my old address although this I have updated many times to customer care but the 2-3 Times for picking up old device courier boy is going to my old address.

  • lanhari
    Lakshminarayanan H (@lanhari) reported

    Pathetic response by @airtelindia to shift DTH connection in Bangalore; that too to a premium customer. 4 calls later no updates, response or resolution. #AirtelDTH

  • Anbu_Mani27
    Anbu Mani (@Anbu_Mani27) reported

    @airtelindia @TRAI Any resolution? @jagograhakjago

  • sideeyemd
    Oracle (@sideeyemd) reported

    @thengpkt @airtelindia @Airtel_Presence Same issue has occurred with me. These guys call and are not sending technicians.

  • ajaypalkarwar
    अजय पाल करवड़ (@ajaypalkarwar) reported

    Hey @reliancejio @JioCare, the Jio tower is literally in my area, yet Spotify keeps buffering like it’s 2G era internet. If this is the network quality before getting Jio AirFiber, then maybe @airtelindia deserves a chance after all. Work on the network first, marketing later.

  • Biju11218746
    Biju (@Biju11218746) reported

    All incoming messages coming to blocked message.Earlier I updated DND service and now deactivated despite that all messages coming to blocked message .do the needful. Avoid chat box,not useful . . Not able to connect customer care executive. @airtelindia @Airtel_Presence

  • MillySays_
    Shubh (@MillySays_) reported

    This is how @airtelindia treat their customers

  • shafiklakdawala
    shafik (@shafiklakdawala) reported

    @airtelindia @Airtel_Presence My internet service is continuously not working properly, and this is causing a lot of inconvenience. If this issue is not resolved immediately, I will be forced to discontinue Airtel services and switch to another network provider.

  • pradeep_docto
    Pradeep (@pradeep_docto) reported

    @Airtel_Presence @airtelindia I am still waiting on resolving my SIM card issue, it’s been deactivated and I need help

  • everdivisie
    Rony (@everdivisie) reported

    @airtelindia @airtelindia We called your customer care number and your IVF system responds to everything execpt that Complaint promp. I believe it's all staged and your so called 24/7 Ai chatbot? It's just pathetic. Tried to fill a compliment via the app everything leads to not helpful.

  • pateljax18
    1890 (@pateljax18) reported

    @airtelindia @Airtel_Presence My complaint deadline ended on 19 May, but no response and no solution. Airtel keeps customers waiting in a complaint loop. People should think twice before buying Airtel SIM if this is the service quality.#airtel #Airteldown

  • pritam25722346
    Pritam Yadav (@pritam25722346) reported

    @excitel_rocks @airtelindia Do send your group team Excitel still not contacted for resolving issues,worst network provider

  • Abhicek_singh
    Abhishek Singh (@Abhicek_singh) reported

    @airtelindia @Airtel_Presence @Shashwat_388 you can’t help me with wifi end my service take your wifi back my no 8340610010 wifi ends with 13

  • everdivisie
    Rony (@everdivisie) reported

    @AlteredDeal @airtelindia We called your customer care number and your IVF system responds to everything execpt that Complaint promp. I believe it's all staged and your so called 24/7 Ai chatbot? It's just pathetic. Tried to fill a compliment via the app everything leads to not helpful.

  • Gurupreet86
    Gurupreet Singh (@Gurupreet86) reported

    @airtelindia @Airtel_Presence @airtelnews No solution, 7 days waiting. Today permanently stopped WiFi router & DTH. No firm response of emails & customer care call. No concern for customer with 15 years relationship with Airtel.

  • NameSaiprasad
    Saiprasad Goud (@NameSaiprasad) reported

    @NPCI_BHIM @airtelindia I made an Airtel prepaid recharge through the BHIM app. The amount was debited from my bank account successfully, but the recharge was not completed and I have not received any refund yet. Kindly look into this issue and resolve it at the earliest.

  • shubhanshuydv
    Shubh (@shubhanshuydv) reported

    Now even if I don’t use the service, I’m still expected to pay ₹600. I can’t even properly close the connection — only “pause” it for ₹200/month. This feels less like customer service and more like forced money extraction. Extremely frustrating. @airtelindia @airtel

  • userisnotpro
    Unknown User (@userisnotpro) reported

    @MaazMz @airtelindia @MaazMz sir is this issue still present on the S25 Ultra? Where Google apps appearing with a over gray theme overlay even after the May security update ?

  • a_moon_door
    Karan Thapar (@a_moon_door) reported

    @Airtel_Presence what the hell is wrong with ur internet in #Blr? @airtelindia Moreover u have no way for us to reach out to a human. IVR / airtel thanks app, everywhere it's stupid AI that doesn't understand anything & just gives stupid dead end responses. So disappointed!

  • CuspOfMagic
    Sufi (@CuspOfMagic) reported

    @airtelindia makes you wait for 30-40 minutes before some supervisor takes call. Pathatic service @TRAI

  • ashujha50
    Ashutosh Jha (@ashujha50) reported

    @airtelindia @Airtel_Presence No Network since morning Location : Z Block, Shyam Vihar Phase -1, Najafgarh -110043

  • athagharia
    arundhal (@athagharia) reported

    @airtelindia Very poor service from Airtel in Khordha Town. Frequent network issues, weak signals, and poor internet connectivity are becoming a daily problem. Customers are paying for service but not getting the expected quality. Kindly resolve this @Airtel_Presence #khordha

  • jain_jain_08
    .... (@jain_jain_08) reported

    @Airtel_Presence @airtelindia @airtel worst wifi broadband internet service by you ,no help desk working your technician never comes to resolve problems on every 4_6 hour internet not working am going to consumer court regarding this take huge compansation