Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Hyderabad, Chhindwāra, North West Delhi, Ahmedabad, Amalāpuram, Pune, New Delhi, Roorkee, Indore, Ujjain, Delhi, Rohtak, Kolkata, Salem, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
North West Delhi
|
Internet | 5 hours ago |
|
Chhindwāra
|
Internet | 7 hours ago |
|
Chhindwāra
|
Phone | 11 hours ago |
|
Ahmedabad
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Pankaj (@pankkz) reportedI paid the installation charges on 23rd July 2026 for Airtel Wi-Fi and TV connection, it is yet to be installed please help. @airtelindia
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Rohinth R (@rohinth_r) reported@airtelindia Again the service is down! I know one of their bot going to reply to my query!
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Nitesh Jha (@Nkjhabgs) reported@yuvrajmundhe @airtelindia @TRAI These people will not help at all. Uninstall the Airtel Thanks app and Unlimited 5G will start working.
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Monu Khan (@MonuKhan843) reported@airtelindia @reliancejio Residents of Kolhua Chautarwa, West Champaran, Bihar have been facing extremely poor mobile network connectivity for the past several days. Calls are frequently not connecting or dropping and mobile internet is barely working. This is affecting 1/3
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Sachin S Chalke (@sachinchalke) reportedHi Airtel Team, why my 4g data getting consumed when I have 5g unlimited recharge and 5g network as well??? @airtelindia
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Bhushan Kale (@oye_bhushan) reported@airtelindia @Airtel_Presence This is the 3rd time in this week that the wifi net has gone down without any intimation of maintenance. There is no way to register complaint. The engineers are not responding. I guess its time to switch back to local.
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madanmohan (@sheepoftheseus) reported@airtelindia @Airtel_Presence I need to connect to customer care. Your chatbot is absolutely sh*t sorry to say. Data services are not working and it asks to switch on mobile data for running diagnostics.
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Mk (@Manu50692882156) reported@airtelindia I have a 5g actuvated sim and device but the data is consuming from 4 g only, this issue is on my new mobile kindly help me, your coustumer care number is useless, I already started my port if I didn't get help I will port my sim to jio @reliancejio
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✌️ (@_V_India) reported@JM_Scindia 3 days without Wi-Fi in #VasundharaEnclave. Repeated complaints, escalations, emails to Nodal/Appellate Authorities & multiple tweets-no resolution. Technicians refuse to visit, calls are ignored. Unacceptable, @airtelindia. Fix this urgently. Request #11038019373 @DoT_India
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Ravi Swami (@raviswami27) reported@airtelindia @airtelnews Please investigate and permanently resolve these stability issues immediately. If consistent service cannot be maintained here, I will be forced to switch to another provider.
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srinivas shukla (@SrinivasShukla) reportedWithout checking with me whether the issue is resolved or not the complaint is closed.great @airtelindia
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✌️ (@_V_India) reported@JM_Scindia 3 days without Wi-Fi in #VasundharaEnclave. Repeated complaints, escalations, emails to Nodal/Appellate Authorities & multiple tweets-no resolution. Technicians refuse to visit, calls are ignored. Unacceptable, @airtelindia. Fix this urgently. Request #11038019373 @DoT_India
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Umar Hayaat (@hayaatummar) reported@airtelindia identity-verification process to confirm the customer's identity instead of repeatedly rejecting the request. This is a very old and extremely important number. I have already visited the showroom, provided all documents, and completed successful Aadhaar verification.
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Not4Discussion (@NotToDiscuss) reportedThe DND reporting to @airtelindia is completely broken. Any report is just closed with a message that the reported number is not found on their call data records! I report a call that I get on MY phone and it is somehow magically not in THEIR records! Incredible India ! cc @TRAI
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CA Utkarsh Mishra (@okayutkarsh) reported@airtelindia @airtelindia Ihave been trying to call 59059 since then but couldn't do it. I called the customer service and they promised a call back in 4 hours. Didn't receive any call. Called them again after 4 hours and they told me they would arrange a callback for today. 2/4
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NSS 🔱 (@Satine_06) reportedHey airtel, why your wifi is always down or not working in Mahavir enclave new delhi area ? Its always 6-12 hours long issue and next day again zero service. Seriously worst network @airtelindia
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Ravi Swami (@raviswami27) reported@airtelindia @airtelnews Dear Airtel Team, I have been a loyal Airtel Fiber customer for over 10 years and historically had a great experience. However, since relocating to a new society within the same city, I have faced severe and recurring service disruptions. Cntd.
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Arokiya (@arokiya_ra80604) reported@airtelindia I booked Airtel Xstream Fiber, paid the advance, and I’m still waiting for installation. The installation date has been changed multiple times, the technician isn’t responding, and now I’m being told there is a backend issue with no confirmed installation time. I’ve asked the POC to cancel it, but I’m unable to find any proper cancellation journey. When I go to the Chat option in the Airtel app, there are standard issue templates, but there is no option for a new Wi-Fi connection that has been paid for but not yet installed. I assume this is because my profile previously only had mobile services. But now I have ordered and paid for Wi-Fi — so where exactly is the customer journey to raise a complaint or cancel the order before installation? Even when I call customer care, there is no clear language selection before being pushed through the IVR. How are you expecting customers to navigate this if you don't even establish their preferred language first? I genuinely don't understand these user journeys. Please cancel my Wi-Fi order and initiate my refund. I don't want to keep chasing different people for something that should have a straightforward cancellation process.
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Anand Kumar Ojha (@daskanand) reportedThird class network in BIKANER city area, The mobile network always shows 5G, but it is impossible to open even a single site on Google. @airtelindia
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mimansh (@mimanshIn) reported@airtelindia My Airtel Xstream Fiber has been down since 14 Aug 2026. SR No. 11038011688. For 2 days I’ve been told the technician is on leave, but no alternative technician or clear resolution time is provided. I also received poor assistance on my customer-care call.
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Sunil Shandilya (@sunil_shandilya) reportedHi @airtelindia I have registered my airtel wifi complain 7 aug , still its persists. Everyday u assigned 3 to 4 engineer, but nobody visit my home. Very pathetic service. Service request number 11037872021
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Prateek (@PrateeekP) reported@airtelindia I am writing to inform please fix the issue of SMS delivery Im not getting any SMSes on my number and no support. What is this priority support you advertise to bill me. Refer- Reg email prtkk45-at-gmail-dot-com
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Jitendra Kashyap (@Jitendar3025658) reported@Dr_MonikaSingh_ @airtelindia @Airtel_Presence Very poor network.
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Spiderman🔥🌋 (@Paulsatwik1) reportedHey @airtelindia, what is wrong with your network? 😡 I am in the exact same location where I always got Unlimited 5G. For the past 3 days, my daily 4G data pack is getting exhausted instead. Fix this immediately or I am porting my number to @ JioCare. #AirtelDown #Airtel5G
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CrazeeTweeter💎 (@crazeeTweeter) reported@RakJhun @airtelindia is having serious issues now related to network & customer support too People like me porting out due to network issues while others due to increase in minimum plans
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Dinesh Gaud (@dineshGaud2015) reported@airtelindia @Airtel_Presence My Airtel Air Wi-Fi is not working in Kandivali, Mumbai. Please check and resolve urgently. #AirtelDown
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Shubham Jadhav (@shubhu_1909) reported**** off @airtelindia konsa fayda one year ka recharge bc 1.70gb data left hai feer bhi network slow chla rha hai chal hee nhi raha hai
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avinash jain (@avi7jin) reported@airtelindia @Airtel_Presence I have run out of patience with your poor customer service. Since many days I am paying for this poor wifi speed. I have raised a complaint with National consumer helpline Against Airtel with Grievance no 9952026
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Umar Hayaat (@hayaatummar) reported@airtelindia However, every application is eventually rejected due to “Customer Live Photo does not match with the Live Photo taken during acquisition.” If facial recognition cannot reliably identify a genuine customer, Airtel should provide an adequate biometric or alternative
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Girish pal (@girispal) reported@airtelindia It is very disappointing to hear that an 85-year-old senior citizen is being asked to visit your store for KYC. For a new connection, Airtel can send a representative to the customer’s home for KYC, so why can’t the same facility be provided to an elderly customer?