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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 53% Internet (53%)
  • 23% Wi-fi (23%)
  • 11% Total Blackout (11%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Agra, Delhi, Indore, Nagpur, Guwahati, New Delhi, Shimla, Dādri, Hyderabad, Kolkata, Shillong, Pune, Noida, and Ujjain.

CityProblem TypeReport Time
Chhindwāra Wi-fi 14 seconds ago
Chhindwāra Wi-fi 36 minutes ago
Chhindwāra Internet 56 minutes ago
Agra Wi-fi 2 hours ago
Delhi Total Blackout 2 hours ago
Chhindwāra Phone 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Bhakto_Ka_Abba
    Berozgar Janta Party(B.J.P.) (@Bhakto_Ka_Abba) reported

    Dear @airtelindia where is my network from last 1 week 8318166565

  • ankudhiman
    Abhishek Dhiman | Himachal Diaries (@ankudhiman) reported

    @smasithick If you have time, please check and then tweet. If you have no issue, it will help many users who are frustrated with @airtelindia & @reliancejio.

  • ChalapathiNeti
    Chalapathi Rao (@ChalapathiNeti) reported

    @airtelindia The technician came! After rigorous followup.He billed me rs.3150 for amplifier charges citing weak cable,never an issue in the last few years.Every flat in my complex has an amplifier or is it a compensation scheme for your service provider?Is it under warranty?

  • bipinchaturved
    bipin chaturvedi (@bipinchaturved) reported

    Horrible customer support, Closing complaint Without sharing closure remark. New complaint ID-658563471. No any seniors monitoring you poor customer service @airtelindia

  • tsaikumar1989
    Tunk Saikumar (@tsaikumar1989) reported

    What the hell @airtelindia I am getting poor network today in Jiyaguda, Hyderabad area.

  • shreeramsena251
    saipolo (@shreeramsena251) reported

    @airtelindia @TRAI @lahotiak sir i used airtel prepaid sim and always recharge 5g unlimited now 4 days to ago network showing 4g and we do switch off , flight mode , network setting, mobile updates but now no solution and i call to costumer care she told sorry and port to other

  • SRK48013665
    Saroj Kumar Devta (@SRK48013665) reported

    @SishirKumar16 @airtelindia They'll never sort that out. Only message us sir, apology sir, inconvenience regretted sir and so on

  • kusvii
    Vivek Vikram (@kusvii) reported

    @airtelindia @Airtel You have really done injustice to customer by pushing incompetent chatbots rather putting human customer care.The email I got from airtel shop again has bot responding. My phone recharge deducted money and for 3 days it's still not resolved. Can someone help.

  • rishabhthakur86
    Thakur Rishabh Singh (@rishabhthakur86) reported

    5G service has been down since morning, and neither is 4G. Network speeds haven't recovered yet. When I called customer service, they simply said it would be fixed shortly. But there was no solution.@Airtel_Presence @airtelindia

  • gtukkote1
    Jitendra (@gtukkote1) reported

    Network issue @762014 Boudh @airtelindia

  • LtGenDPPandey
    Lt Gen DP Pandey (@LtGenDPPandey) reported

    @airtelindia 24 hours have elapsed. Ported mobile number not yet activated. Custumer Care calls take you on a loop. Only option is to go again to service centre. What is the use????

  • Sandeep_0502
    Sandeep Kumar (@Sandeep_0502) reported

    Hello @Airtel_Presence @airtelindia Your service is extremely disappointing. I shifted from Greater Noida to Ashok Nagar and requested a connection transfer 8 days ago. Still, neither has the connection been shifted nor am I getting any proper response from customer care.

  • highon_420
    rohit malik (@highon_420) reported

    @Airtel_Presence @airtelindia count your days. I’m porting to @JioCare as soon as my current recharge expires. I’ve been an Airtel customer for 6 years, but for the past month your 5G speeds have been absolutely terrible.

  • as8012285
    Ashutosh Singh (@as8012285) reported

    Dear @Airtel_Presence @airtelindia, requesting your kind support regarding my broadband refund for ID: 053214286644. The router has been successfully handed over to Shadowfax (ID: R2197916190SRL).Although the connection was initially managed by someone else, I have been making-

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia the service in Parbhani has deteriorated badly. Please fix the network issue urgently and provide a permanent solution. Otherwise, there is no reason for us to continue with Airtel. 3/3

  • VIVEKSD27
    VIVEK SINGH (@VIVEKSD27) reported

    @Airtel_Presence @airtelindia I’ve already shared all the details in DM. This isn’t a minor inconvenience anymore the slow internet is seriously hampering our office productivity and disrupting work. We’re paying for a 300 Mbps plan, yet struggling with basic connectivity and upload speeds.

  • rohitharkhani
    rohit harkhani (@rohitharkhani) reported

    @airtelindia I got new sim it was delivered on 1st sep still not activated details are already in dm Worst part is I am not able to reach out to customer support anyway store says they can not help Cc @TRAI

  • kashok1988
    ASHOK (@kashok1988) reported

    What purpose for recharge 2GB data + unlimited 5G . Now 5G not working for last one month. I want reimbursement amount. If you are chested customers. @ConsumerRightX @airtelindia

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia Because of these ongoing issues, all the other SIMs in my family have already been ported to Jio. This is the last Airtel SIM we still have. We stayed with Airtel even when Jio services were free because we trusted Airtel for better network quality. Unfortunately, 2/N

  • Bhakto_Ka_Abba
    Berozgar Janta Party(B.J.P.) (@Bhakto_Ka_Abba) reported

    @airtelindia why no network from last 3 days ? Number is 8318166565 recharged for 199 just now still no signal should I switched to other network ?

  • rangeen_jalebi
    divya chandak (@rangeen_jalebi) reported

    @airtelindia @Airtel_Presence number is dnd registered but daily without fail I received 2 to 3 promotional sms where prices r mentioned of service n pack, camouflaged as service, 1909 exc denied to take complaint, mails ids till appellate not responding. This is how pathetic u have been

  • vijayshankar467
    Vijay Shankar (@vijayshankar467) reported

    @airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately! @airtelindia

  • bosssraaalucha
    మనోజ్ (@bosssraaalucha) reported

    @airtelindia @airtelindia Wi-Fi team is asking me to contact Payments Bank while Payments Bank is directing me back to Airtel Wi-Fi. Please coordinate internally and resolve this issue/refund ₹724.82. Airtel Black A/C: 10101030889676 Ticket: 4788327267432-1

  • Archana222888
    Archana Patil (@Archana222888) reported

    I have been experiencing extremely poor internet speed on the Airtel network for the past 5 days at Dudulgaon, Moshi-Alandi Road. Please look into this issue and resolve it at the earliest. @airtelindia @airtelCOMPLAIN

  • jha__roshan
    roshan jha (@jha__roshan) reported

    @airtelindia @airtelindia Not only has your service team failed to show up despite repeatedly rescheduling my Wi-Fi appointment, but there is absolutely no response to my complaint on Twitter either. This is not the level of service expected from Airtel.

  • KarmaSutraKS
    Kuldeep Sharma (@KarmaSutraKS) reported

    @Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia

  • as8012285
    Ashutosh Singh (@as8012285) reported

    @Airtel_Presence @airtelindia yet no resolution from your end. Stop testing customer patience and process my refund to my bank account immediately!

  • gauravkumarw44
    Gaurav Kumar (@gauravkumarw44) reported

    @airtelindia @Airtel_Presence 12+ days and my Wi-Fi issue is still unresolved. Absolutely the worst service experience! Every time I contact customer care, I’m told to “wait 1 day” or “wait 2 days,” with no actual resolution. #pathetic #harrasment

  • iPKAgarwal
    Pritish Kumar Agarwal (@iPKAgarwal) reported

    @airtelindia @Airtel_Presence My complaint number 11039244389. Still no resolution. Some random person visited the home without any intimation and absolutely no solution.

  • maniratnam_007
    Gopi Mani Ratnam (@maniratnam_007) reported

    @airtelindia MF.! If you have any software issue or glitch in app then make it update with developers. Here I’ve done recharge for extra data but data was not activated. You stupid people looting us easily.