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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 22: Problems at Airtel India

Airtel India is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 51% Internet (51%)
  • 26% Wi-fi (26%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, Chhindwāra, Guwahati, Bhubaneshwar, Hyderabad, Jodhpur, Delhi, New Delhi, Raipur, Patna, Kolkata, Indore, Sūrat, Mumbai, and Bhopal.

CityProblem TypeReport Time
Pune Total Blackout 8 minutes ago
Chhindwāra Wi-fi 38 minutes ago
Chhindwāra Internet 1 hour ago
Guwahati Internet 2 hours ago
Pune Internet 4 hours ago
Bhubaneshwar Total Blackout 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Subham7Rath
    Subham Rath (@Subham7Rath) reported

    @airtelindia @AdobeExpress Airtel stop lying about “customer not responding.” Active plan already exists then how does a new recharge get activated immediately instead of queueing? This is a billing/system flaw, not user error. Fix it or explain. @TRAI

  • PortfolioNGX
    Melvin | NGX Portfolio Manager (@PortfolioNGX) reported

    1/ The "Tight Float" Problem 🔒 AIRTELAFRI ownership is highly concentrated. The top 25 shareholders own 91.9% of the company.​ Bharti @airtelindia alone holds 62.8%. When the "Big Boys" and institutions hold for long-term dividends, nothing is left for the public to trade.

  • prabhjyotchhab1
    prabhjyot chhabra (@prabhjyotchhab1) reported

    @airtelindia Extremely disappointed by the service provided by your Noida Sector 63 store and shocked to know that although Airtel claims to bring India closer but it forces it's customers to visit various circles for services since Airtel is one only on papers not on ground.

  • yvamsi163
    Vamsi Krishna (@yvamsi163) reported

    @airtelindia @airtelnews @Airtel_Presence New scam alert 🚨 🚨 🚨 🚨 Airtel promises to give unlimited 5g upon recharging 2gb per day. But the data u get is only 2gb and the customer care team is too rude. Don't trust airtel i repeat don't

  • modimukul
    Mukul Modi (@modimukul) reported

    @airtelindia @Airtel_Presence I have my router faulty since 5 days and I haven’t received any resolution yet. I have called atleast 20 times to the customer care still no help. They are always telling to wait for 4 hrs and it would be done but no resolution.

  • Kanha0399
    Kanha (@Kanha0399) reported

    @airtelindia I paid ₹3022.61 for a 6-month WiFi plan in sep, but your support says it’s only 4 months. Why did your app show a 6-month plan and charge ~₹3K? This is misleading. Please fix this immediately, or I’ll escalate to consumer court.

  • dhavalbhattcsrp
    Ortho (@dhavalbhattcsrp) reported

    @airtelindia And the point is that my beloved father passed away on 1-feb-2000 ,, according to your records this sim activated on 2019 via Adhar card bio metric ,, the funny part is that my father never had a adhar card as in 2000 aadhar was not even brain child

  • AbhinaiAJ
    Abhinai A J (@AbhinaiAJ) reported

    @ShanidAbdulkha1 @airtelindia Ooh **** i also got stuck without any response should have checked this page @airtelindia should not opted your wifi service

  • SauravRajput20
    Sauravrajput (@SauravRajput20) reported

    @Airtel_Presence @airtelindia still no response from Airtel , what type of service airtel provide , I did complain 4times all were closed without resolution, pathetic service by Airtel #airtel #poorservice #poorresponse

  • RathaurAlo13611
    Alok Rathaur (@RathaurAlo13611) reported

    @airtelindia @airtelnews @Airtel_Presence Sorry Airtel, I am paying for a 5G unlimited plan, but I am still unable to use it on a daily basis. I have to purchase data add-ons regularly. Kindly resolve my issue as soon as possible, otherwise I may switch to another network.

  • unaisahmed48
    _captain_roger (@unaisahmed48) reported

    @airtelindia @AdobeExpress Hey Airtel, I’ve already ported out but still getting messages about a ₹53.63 due. Tried paying but no proper way to access the bill. Why make it this difficult to clear a small amount? Fix this ASAP.

  • RajatGa42377964
    Rajat Garg (@RajatGa42377964) reported

    @airtelindia @airtelnews my problem is still not resoly

  • sam_kbs
    🅢🅐🅜 (@sam_kbs) reported

    Dear @airtelindia One of your ex-employee falsely claimed to be an active Airtel staff member and took ₹11,300 from me for an Airtel AirFiber recharge, but never completed the recharge. I later learned a few other customers were also affected.

  • akash_edke
    Akash (@akash_edke) reported

    Airtel promises high-speed internet but delivers zero connectivity 🤡 Calls dropping, data not working. This is pathetic service.@airtelindia

  • AbhinaiAJ
    Abhinai A J (@AbhinaiAJ) reported

    @airtelindia @Airtel_Presence Applied to a wifi yesterday and your service executive was so eager to take advance payment telling me i will get connection before today. No response after that . No way to connect with a human in customer care. Pathetic!!!

  • biswajit_sann
    Biswajit (@biswajit_sann) reported

    @airtelindia not solved.. Disgusting service... 3rd. Class service...

  • saadhu001
    Xraaz (@saadhu001) reported

    Hey @airtelindia, is your "AirFiber" router actually just a potato with an antenna? Charging ₹588/month for an absolutely pathetic 5.83 Mbps down, 0.58 Mbps up, and a hilarious 530ms ping is outright robbery.

  • iamthecreator87
    Arvind Gupta (@iamthecreator87) reported

    @ViCustomerCare @airtelindia @JioCare see all the number 3 to 4 years old but facing network issue and they are not bother to reply me so I want to move total 25 numbers my relative no also what benefits you will be providing tell me then I will plan I am pissed off with Airtel and jio

  • Parodyy_Kumar
    Parody Kumar (@Parodyy_Kumar) reported

    @airtelindia @Airtel_Presence @airtel We have be using airtel DTh for years. Settop box is not working and asked for replacement. Raised a request. But they asked 750 rs new HD box. I recharged 750. Now they saying new connection to be taken. What is this. I want my refund

  • meanshhu
    Meanshu (@meanshhu) reported

    My Airtel number got deactivated after being ported to Jio. Now back with Airtel, but the store is forcing postpaid to re-issue it. No proper support from Airtel, so I filed a complaint with DoT. @airtelindia @Airtel_Presence @DoT_India

  • ash26mita
    Ashmita Berelia (@ash26mita) reported

    @airtelindia @Airtel_Presence Consider this my final warning: if this isn't resolved by the end of the day, I’m done wasting my time. I will be porting to a different network immediately. Fix it or lose a customer. 😡

  • AcBko72405
    bko ac (@AcBko72405) reported

    @airtelindia I’ve had this No. since before your monthly plan rules. You cheated me with new policies just to keep my No. active. I paid 5 hrs ago, money is GONE but SIM is still dead! Your app is trash. FIX THIS NOW. @TRAI #Airtel #Loot #ConsumerRights

  • XD_Arghya
    Arghya Mondal (@XD_Arghya) reported

    @airtelindia Shame on guys you are the worst I am paying for unlimited 5g... 5g is not working properly and when 4g is used the data is 100 percent over Biggest scammers are airtel

  • hubiehehehe
    Hubiehehehe (@hubiehehehe) reported

    @airtelindia Seriously I want to say you guy are very bad at fixing things man It’s been 4 days almost of me having WiFi issues not a call neither fix pathetic But a reminder call to recharge the WiFi plan is on point atleast 10days ahead

  • Aditya96c
    🔱🦚 Aditya (@Aditya96c) reported

    @TRAI @airtelindia so justice for you service

  • ranjanvivek87
    vivek (@ranjanvivek87) reported

    Dear @Airtel_Presence @airtelindia we are facing a lot of problems. Not able to use the internet and getting call drop issues. pls do the needful.

  • chetanameta
    chetan ameta (@chetanameta) reported

    Airtel’s new 'Invisible IPTV' feature is wild. 🚀 No box. No wires. No signal. Just 8 days of pure 'Today' vibes. 🤡 @airtelindia, you successfully 'GET' my address for the broadband wire—did you lose the read permission for the IPTV ticket? (1/2)

  • ash26mita
    Ashmita Berelia (@ash26mita) reported

    @airtelindia @Airtel_Presence Your service is absolutely miserable. I’ve been chasing your store and call center repeatedly just to shift my connection, and the level of incompetence is staggering.

  • pnmprakash
    Muraliprakash (@pnmprakash) reported

    @TRAI Please make consumer complaints looked into seriously and make the communication providers to provide compensation for the days the services are down like how the western countries do. @airtelindia is having poor customer support.

  • it_sumit001
    It's Sumit (@it_sumit001) reported

    @airtelindia I mistakenly recharged a wrong number and raised a complaint but refund was not provided. Please help urgently. Request ID: RWRRV5DEL20260421313835