Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (11%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Udaipur, Thiruvananthapuram, Mumbai, Patna, Pathanāmthitta, New Delhi, Cochin, Chhindwāra, Jaipur, Bareilly, Guwahati, Delhi, Kolkata, Pune, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Udaipur
|
Wi-fi | 2 hours ago |
|
Thiruvananthapuram
|
Wi-fi | 2 hours ago |
|
Mumbai
|
Total Blackout | 7 hours ago |
|
Patna
|
Phone | 7 hours ago |
|
Pathanāmthitta
|
Internet | 9 hours ago |
|
New Delhi
|
Internet | 10 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Pushkar Prasad (@pushkarprasad11) reported@airtelindia You have very bad coverage in Greece. Calls don’t go thru most of the times, data and internet speed is atrociously slow. Nothing connects. Made a mistake taking the international pack for self and wife.
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Pritish Kumar Agarwal (@iPKAgarwal) reported@airtelindia @Airtel_Presence My complaint number 11039244389. Still no resolution. Some random person visited the home without any intimation and absolutely no solution.
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ASHOK (@kashok1988) reportedWhat purpose for recharge 2GB data + unlimited 5G . Now 5G not working for last one month. I want reimbursement amount. If you are chested customers. @ConsumerRightX @airtelindia
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Gaurav Kumar (@gauravkumarw44) reported@airtelindia @Airtel_Presence 12+ days and my Wi-Fi issue is still unresolved. Absolutely the worst service experience! Every time I contact customer care, I’m told to “wait 1 day” or “wait 2 days,” with no actual resolution. #pathetic #harrasment
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Thakur Rishabh Singh (@rishabhthakur86) reported5G service has been down since morning, and neither is 4G. Network speeds haven't recovered yet. When I called customer service, they simply said it would be fixed shortly. But there was no solution.@Airtel_Presence @airtelindia
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ro 🍉 (@cricketnoises8) reported@airtelindia I've been reporting issues with internet getting disconnected for the past month. There's been no follow up, no resolution, no technician who came to check it out. Everytime I call customer care they say it'll be resolved in a day and absolutely nothing is done.
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Abhijeet R. Gupta (@1dec87) reportedFor one thing, it’s hard to get through to Airtel on the phone; I end up wasting all my time just navigating through the automated menu options. I have installed Airtel Wi-Fi and a TV set-top box. The set-top box doesn't seem to be working properly; it takes 20 minutes to start up, and I have to switch it off and on again. Please resolve this issue! @airtelnews @Airtel_India_ @airtelindia #airtel_mumbai
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laxman negi (@laxmannegi) reported@airtelindia if you are unable to support your infrastructure then please don’t advertise something you can’t deliver. I had bsnl before and I thought bsnl was the problem being govt entity. But I was wrong, in Dehradun Airtel fails more than bsnl in broadband segment
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Rahul Joshi (@RahulJoshi1000) reported@airtelindia still my issue is not resolved could you pls check
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nameless (@thanish1991) reported@raghav_chadha why don't you take this in the parliament. These @airtelindia guys are looting customer's money even though I have a legitimate time period until expiry
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Abhi (@abby9493) reportedNo network on my @airtelindia sim since last 4 days. Went to store, was told it’ll take 12 days since it’s a different circle, stupidity at its peak. @airtelindia
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C B Sharath (@sharath_cb) reported@airtelindia @Airtel_Presence @airtelnews It’s been 4 days since my last complaint. Why is it still pending?
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Sayyed Mohseen (@Sdmohseen) reported@airtelindia Your network in Gulzar Colony, Parbhani has been showing 2G for the last 6–7 hours. I am unable to make calls or use mobile internet properly. This is not an isolated incident we have been facing such network problems repeatedly in Parbhani. 1/3
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saipolo (@shreeramsena251) reported@airtelindia @TRAI @lahotiak sir i used airtel prepaid sim and always recharge 5g unlimited now 4 days to ago network showing 4g and we do switch off , flight mode , network setting, mobile updates but now no solution and i call to costumer care she told sorry and port to other
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anthrax (@saiesh44) reported@airtelindia What is the issue with your app ? I am trying to renew my wifi plan, it is just not going through.
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Lt Gen DP Pandey (@LtGenDPPandey) reported@airtelindia 24 hours have elapsed. Ported mobile number not yet activated. Custumer Care calls take you on a loop. Only option is to go again to service centre. What is the use????
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Kuldeep Sharma (@KarmaSutraKS) reported@Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia
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Sushant S (@SushantTarkash) reportedAbsolutely unacceptable service. Promised resolution within 4 hours, yet no technician has even visited and my internet remains down. Now the complaint has been shamelessly marked “closed” without fixing anything. This is not customer service. @airtelindia
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saumitra yadav (@ysaumitra) reported@LtGenDPPandey @airtelindia This customer care call number is real headeche. If you want this tap this if you want this than tap this then you will get message our customer service excutive is busy please hold the line. 🫣
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Akshay Sharma (@livelovenchill) reported@airtelindia Absolutely unacceptable service! My Airtel DTH has been not working for an unreasonably long time. Instead of actually resolving the issue, the responsible person kept updating/extending the SLA repeatedly. Now, no one is even picking up the calls.
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Shubham Ashish (@ShubhamAsh14313) reported@Airtel_Presence @airtelindia why your wifi services are getting worst and worst I've don't your yearly recharge every second day third day I've to do a complaint why can't you just do your job properly provide refund the wifi has problems pathetic 0544416079959_wifi 20012140962
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DDD (@4chi11es) reported@airtelindia we have not had access to Internet for the last 20+ hrs. The same thing happened last month too. This is pathetic service. I need this fixed asap I have work to do
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ᴮᴱsg⁷💜🧈🏖️ (@Trivia_Is_MyJam) reported@airtelindia your customer service is the worst! I had applied for a duplicate sim as my current sim has suddenly stopped working and the local airtel office says I need to apply for it from the region/state where the sim belongs. When searched on internet, I found no such rule.
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benjamin franklin (@reckls) reported@Airtel_Presence @airtelindia Facing frequent disconnections on Airtel Fibre for the past several days. Connection drops multiple times a day, Raised complaints via app/call but issue keeps recurring. Need a permanent resolution. #AirtelFibre #AirtelInternetDown
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roshan jha (@jha__roshan) reported@airtelindia @airtelindia Not only has your service team failed to show up despite repeatedly rescheduling my Wi-Fi appointment, but there is absolutely no response to my complaint on Twitter either. This is not the level of service expected from Airtel.
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Samiul (@mdsamiul05) reported@JioCare Another day, still no acknowledgement on the installation promised for 30th Aug. Very unprofessional. If you can’t deliver, just let me know—I’ll cancel and go with another provider @airtelindia
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Akash Khajuria (@Khajuria_akash) reportedIf rescheduling were a sport, my technician would be a gold medalist. Too bad fixing WiFi isn't part of the training. @airtelindia @Airtel_Presence
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adad (@Arvind9349) reportedHi, your service request 11039435252 has been assigned to engineer Charpot Harshdkumar (08047613175). He will contact you on 02-Sep-2026 between 05:30 PM - 06:30 PM. To track your request or reschedule appointment as per @airtelindia
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Gujju_singhThakur (@Gs_Bishtldos) reportedCurrently, only Airtel and Jio have a monopoly in the country, and recharge prices are increasing day by day. They have very skillfully eliminated all other telecom companies by offering them for free first. Now they have started such recovery for their three months of free service that it's unbelievable. Monopoly in any field can only lead to inflation and helplessness. If Vodafone, Idea, Tata Docomo, MTNL, Aircel, and other companies existed today, Jio and Airtel wouldn't be able to dictate terms. The government also seems to be standing in their favor. It appears the government has handed over everything to these selected companies. Who will treat these predatory companies that offer 28 days of recharge in a 30-day month? Other options for the country's citizens have been deliberately eliminated. This is absolutely not right, and I strongly oppose this monopoly. @PMOIndia @airtelindia @reliancejio
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Amol Bobade (@amol_bobade) reported@Airtel_Presence Airtel network has been down in our area, MIDC Paithan-431148, for almost 8 hrs now. No calls, no internet. This is causing serious inconvenience to residents. @airtelindia, please look into the issue and restore the service urgently. #Airtel #AirtelDown #Paithan