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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 7: Problems at Airtel India

Airtel India is having issues since 11:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Bengaluru, Mumbai, Hyderabad, Guwahati, Nashik, Pune, Delhi, Mālegaon, Rohtak, Kolkata, Bhopal, Chennai, Meerut, and Dehra Dūn.

CityProblem TypeReport Time
Chhindwāra Internet 35 minutes ago
Bengaluru Total Blackout 1 hour ago
Chhindwāra Internet 2 hours ago
Mumbai Internet 3 hours ago
Mumbai Internet 4 hours ago
Chhindwāra Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • captayush
    ayush agnihotri (@captayush) reported

    From last 5 days I am calling coustmercare and been promised a call back which never happened my internet connection is off from last 6 days no resolution is given @airtelindia @airtelnews

  • OGJagath
    Dr.Jagath.O.G (@OGJagath) reported

    @airtelindia I'll switch to jio if my complaint is not resolved in 24 hours and I'll make sure to advice the same to everyone I meet

  • malpani_03
    ʀᴜᴘᴇꜱʜ ᴍᴀʟᴘᴀɴɪ (@malpani_03) reported

    @airtelindia How can I connect directly with a customer care representative instead of going through the useless chatbots you have added everywhere? They haven't been able to help me resolve my issue.

  • pharandeamit
    Amit Pharande (@pharandeamit) reported

    Finally discontinued Worst Wifi service provider @Airtel_Presence @airtelindia 7 days late and yet not shifted my previous wifi connection to new city and spot led to this discontinue decision. Airtel is worst,utterly slow in solving customer issue. Got new Wifi service provider.

  • mohduma01773530
    mohd umar (@mohduma01773530) reported

    What the hell is this @airtelindia @Airtel_Presence Still nobody reached out to me, seriously u guys are one of the worst provider pls stop the service if you are not capable local team to handle @JioCare can somebody from your sales team can connect me? Need wifi connection

  • vaibhavamh
    Vaibhav (@vaibhavamh) reported

    10+ year-old mobile number. Dues cleared. Ported from Vodafone Idea to Airtel. Still no OTP or banking SMS due to an unresolved MNRL issue. Customers shouldn’t suffer for telecom backend failures. @airtelindia @ViCustomerCare @DoT_India #MNRL #Airtel #VodafoneIdea

  • drshubham_07
    Dr Shubham Kamble (@drshubham_07) reported

    @airtelindia @Airtel_Presence I upgraded to Postpaid specifically for the "Fast Lane" premium 5G experience, but here in Powai I'm still stuck on basic 4G! What is the point of selling 5G network slicing if you can't even provide a 5G signal? #AirtelFastLane #Airtel5G

  • ThePradhan1996
    Suryakant Pradhan (@ThePradhan1996) reported

    @airtelindia @Airtel_Presence Absolutely pathetic service. 7 days estimated just to resolve a connection issue, and even after 7 days there’s no resolution. The service engineer isn’t even answering calls. How long are customers supposed to wait? Request: 11036893166

  • harsha140295
    Harsha Ramrakhiani (@harsha140295) reported

    Seems like @airtelindia doesn’t want loyal customers. It’s been more than 4 days since I’ve a raised a WiFi shifting connection request n everyday they’re rejecting my requests. Moreover the customer care team instead of resolving my issue is being rude n raising their voice (1/2

  • venkatatweets
    Venkata Krishna B (@venkatatweets) reported

    Hey @airtelindia what is going on with your WiFi? There is a network outage for third successive day in our area. The issue started on Wednesday evening and we had connection briefly on Thursday and again went off since this morning.

  • vikramau
    Vikram (@vikramau) reported

    @airtelindia when it comes to customer service, airtel is the worst company to deal with. If someone can call me on 9818119504, I can explain the pain

  • drpbala
    Balasubramanian P (@drpbala) reported

    @airtelindia @Airtel_Presence @airtelnews My IR pkg not working in Thailand. Even the airtel sim is not getting registered on local network. Communicated the problem to "Airtel Cares" which is not interested to care any more and to appellate authority. Awaiting for resolution

  • shl_posts
    SHL ❁ (@shl_posts) reported

    @airtelindia The number - 9664119877 remains with which operator after deactivation of service. Originally the no is Airtel. Ported to Jio. @airtel_p

  • santosh_22
    Santosh Suryawanshi (@santosh_22) reported

    @airtelindia really pathetic service. Every week 2 days your internet service doesn’t work. Today it’s been 8 hrs it’s down. How someone can work from home? I was loyal customer but now you giving me no choice. Switching to something better. Thank you for your no service .

  • AnshMit39162153
    Ansh Mittal (@AnshMit39162153) reported

    @airtelindia I want to raise a complaint regarding installation of WiFi modem. My office was renovated in June because of which the wifi modem was removed from the wall. It needs to be reinstalled. I have raised complaints several times but it has not been resolved.

  • SambitGaan
    Sambit Gaan (@SambitGaan) reported

    @airtelindia @Airtel_Presence @jagograhakjago Please consider this post as a formal complaint against Airtel for poor service and after repeated complaint they are not resolving the backend error and sending their engineer without information and waste my time.

  • whiskteria
    Aaryan (@whiskteria) reported

    @Sujaaallll @JioCare @airtelindia gurl jio is bad too

  • dishahahaa
    disha (@dishahahaa) reported

    @airtelindia why is your mobile data the worst? i cannot remember when my mobile network last showed more than 3 bars in kolkata. it is always patchy and inconsistent. one cannot rely on your ****** network to get anything done at all.

  • OGJagath
    Dr.Jagath.O.G (@OGJagath) reported

    Because of your unnecessary delay in processing my Wi-Fi relocation my old package is getting wasted, This delay is entirely due to Airtel's inefficiency I expect appropriate compensation for the loss caused and an immediate resolution of my relocation request @airtelindia

  • hinduwithsense
    Frustrated Youth🇮🇳 (@hinduwithsense) reported

    Hello @Airtel_Presence @airtelindia my SIM card is disabled for no reason and your representative at the Airtel office are unresponsive and they doesn’t know what happened with the sim, it’s been a week with this pathetic network customer service. Kindly provide resolution

  • tousifkd
    देशमुखांचा tausif (@tousifkd) reported

    3 @airtelindia @bhartinews @Airtel_Presence Airtel broadband service is lund, penis of donkey. 3rd class, top prosteetute of internet world. White collar daquits. Bc mc. All are fraud. Aftersales service is 3rd class. ******* basterds

  • Pseudo_Optimism
    Dead man talking. (@Pseudo_Optimism) reported

    Hi @AirtelIndia, I need your help. My postpaid numberwas barred while I was abroad due to unpaid bills. I’m back and want to clear all dues, but neither the Airtel Store nor the app can locate my account. Please assist.

  • kottaitnj
    கமுகோட்டையான் (@kottaitnj) reported

    @airtelindia @Airtel_Presence iam receiving call from 9994041209 to ask me to top-up my data and there is a voice call diverting to a payment link. actually I have this problem from recharge my phone from a airtel partner with Rs. 299.00 @ 1.5gb per day and another 0.5gb as 1/2

  • o_o4_o_
    Detective ☉ W (@o_o4_o_) reported

    @airtelindia I already did my recharge and my service is working, why your airtel thanks app still shows my plan expired? I'm not able to claim my plan rewards because of this stupidity.

  • AshwinStanleyyy
    Ashwin Mathew Stanley (@AshwinStanleyyy) reported

    @airtelindia what the hell is your service. I am a postpaid customer. I am not able to make calls or receive calls. I raised ticket on 5 Aug 2026 and it says to be resolved by 20 August 2026. What stupid process is this, I am facing issues now and you'll help after 15 days???

  • aathiraats
    Aathira Sasidhar (@aathiraats) reported

    @airtelindia, I have an active 1-year recharge with 32 GB of data remaining, yet my mobile internet says I have no data left. When I called customer care, my call was transferred internally to the Telugu support team.

  • WeirdVishal
    Vishal ⚡ (@WeirdVishal) reported

    Dear @airtelindia I'm not able to receive SMS on my phone. I tried reaching out to your customer support but got hung up after staying stuck with your IVR system

  • AlexaJosaf8175
    Josaf Alexa (@AlexaJosaf8175) reported

    @airtelindia Firstly the network is bad and on top of that you are committing fraud, improve it.

  • Ankur28141828
    ANKUR MALIK (Shawn-T) (@Ankur28141828) reported

    Hlo @airtelindia, I recharged my dad's phone for international roaming on Aug 3rd. It worked fine in Germany, but now he's in Houston and has had no network since yesterday. Customer service is useless.

  • Arunabha_DilSe
    Karma Works Silently (@Arunabha_DilSe) reported

    @airtelindia @Airtel_Presence I am having an issue with my wifi router.recently during a power fluctuations in my locality the original adapter got damaged and am using a local market adapter.may I know how can get an original power adapter white color for my xtreme fibre router