Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 23: Problems at Airtel India
Airtel India is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (24%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Kolkata, Kanpur, Bengaluru, Mumbai, Delhi, Chhindwāra, New Delhi, Jaipur, Indore, Raipur, Guwahati, Meerut, Mandi, Udaipur, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Kolkata
|
Internet | 2 hours ago |
|
Kanpur
|
Internet | 2 hours ago |
|
Bengaluru
|
Internet | 3 hours ago |
|
Mumbai
|
Wi-fi | 3 hours ago |
|
Delhi
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Shivam (@_shivam_07) reportedDear @Airtel_Presence @airtelindia agr dhang ki wifi service nhi skte ho toh band kr do na business, it's been 3 days my wifi is just blinking red and orange and every time I try to connect to customer care they say you guys are upgrading ur systems. Kindly look into it.
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TPS Oberoi (@TripatPalSingh9) reported@Airtel_Presence Hi TPS Oberoi Your Xsafe Service Request No. 1-1YA41BM4 has been confirmed. Our Engineer SAJAN (08045778733) shall visit you on 2026-05-23T09:00:00. But no one visited today. Even calls are not picked by the said engr. Pls do the needful. @airtelindia
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faizy_qadri (@qadri_faizy) reported@airtelindia @airtelnews How much slow is ur service have send the dm as asked ur team hasn't yet reverted #notoaiartel
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Nitendra mishra (@eng_nitmishra) reported@JioCare worst experience Anyone can help @airtelindia @Starlink
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dhanesh mankani (@mankani99) reported@airtelindia @Airtel_Presence using the airtel xstream from a while now , I own a gaming cafe and Relying on single Connection only but in every 2 month i face the same network issue, literally pissed with the service engineer isn’t aligned yet, Complain has been open from 3 days
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Sri | beyond specs 💭 (@sri00_exe) reported@airtelindia It’s been eight days since I posted this ad and six since it was posted, yet there’s no resolution. You’ve also stopped calling me for two days now, which clearly shows you don’t have any intention of resolving this. I believe we can consider this if you are okay with me disconnecting all my three postpaid and WiFi connections and diluting my Airtel black. If you are still interested, please call me with a proper resolution and timeline. Otherwise, I will consider this a non-resolution and disconnect my connections. Thanks. @airtelindia @Airtel_Presence
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Aseem Sharma (@kaafir_aseem) reportedDespite repeated requests, @airtelindia @Airtel_Presence has not uninstalled my XSafe connection. They will cry after I don’t pay the monthly charge, as I haven’t used any services in the current cycle. Kindly look into the matter @jagograhakjago and help me with a solution
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Sarvesh baroka (@Skbaroka) reported@airtelindia I am not having network from last 30 min also most of the users are facing this issue kindly check this
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Nagendar (@Chanti37901150) reported@airtelindia @Airtel_Presence @Airtel_India Today the issue is still not resolved. I already shared my details through DM, called customer care multiple times, and visited the Airtel store, but no service engineer has contacted me. Very disappointed with the service. Please resolve this urgently.
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Sunita (@SunitaB25) reported@Airtel_Presence @airtelindia Airtel Black ID: 101010XXXX1082 Paying for 100 Mbps Airtel Black , but getting only 3-5 Mbps with terrible latency. Multiple complaints raised, but Airtel keeps closing tickets without actually fixing the issue. #Airtel #AirtelBlack #BroadbandIssue
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Unknown guy __007 (@GargSahAb0031) reported@Airtel_Presence @airtelindia i want to talk to your customer care agent but I am unable to do it I want to book wireless tv connection. I talk to you agent and he booked my wired tv connection now i am not getting any help Pathetic servies
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premothi (@premothi) reported@Airtel_Presence @airtelindia you have such a stupid customer care service. I am trying to reach a customer care executive but getting stupid automation which is not able to answer my query
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Samrat Jain (@smrtbhrll) reported@airtelindia Worst experience with Airtel. Without any proper resolution, my service was suspended and the plan got unbundled unexpectedly. Customer support is completely unresponsive and unhelpful. This kind of poor service is unacceptable. Kindly resolve. #Airtel #WorstService
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Abhishek Kumar Vishwakarma (@Abhishe62974939) reported1/4 @airtelindia broadband service has honestly become one of the worst service experiences I’ve dealt with. Every single time I raise a service request and select a preferred time slot, Airtel completely ignores it.
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Dipesh Sultania 🇮🇳 (@CapriDeep) reported@desimojito Not only this despite being on an UL 5G plan my data got over while dl a sw update and @airtelindia didn't even bothered to respond to complaint. I had to recharge my other number for data that day as i was on the move most part of the day
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पंकज एक निष्ठावान शिवसैनिक ठाकरे परिवार (@pankajpyerunkar) reported@airtelindia pathetic customer care and internet speed issue from yesterday at PCMC area.
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Anup A (@AnupAtkare81225) reported@airtelindia it's too pathetic network in my area. Totally worst. I even losses the internet connection for brief period of time. Did I do wrong in choosing airtel postpaid
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Adv. Shryansh Diwar (@DShryansh) reported@airtelindia People should think twice before using @Airtel. My WiFi router has been down for 5+ hours and despite complaints, no action has been taken. #AirtelDown #PoorService
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sandeep bhatt (@sandeepbhatt031) reported@airtelindia @Airtel_Presence Huge appreciation for Thikam Singh, Airtel’s field executive, who not only resolved my issue but properly explained it, offered personal assistance if it happens again, and even refused to accept a tip. Absolute gem of a person. 👏
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rashika mittal (@rashika28tsk) reportedThe customer care will not help. Give you multiple offers even after you continuously tell them about wanting to close the connection. Then they will make ask you to call them back after somehow getting hold of them on call @airtelindia
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0xff03ca (@0xff03ca) reportedThis is disgusting and every 4 days I faced same issue. @airtelindia please hire good engineers as we pay thousands for a month and you providing useless service. Else looks to switch @jio_fiber @JioCare
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VIVEK (@Mr_Vivekji) reported@Starboy2079 @airtelindia This is completely wrong. Prepaid users aren’t using your services for free. In fact, they pay before using your services. Giving priority to postpaid customers and ignoring prepaid customers in network availability is completely unethical. It’s a blatant case of extortion. You are forcing customers to opt for postpaid services if they want better services!
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bhuvan agarwal (@bhuvan_agarwal) reportedMy father is seriously ill and unable to visit Airtel for SIM reissue ( purchased 7–8 years ago). Airtel online support asked for medical documents, which were shared within 1 minute — but now complete silence. Need urgent help to escalate. @airtelindia @TRAI @Airtel_Presence
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Bittu Bhaiyaaji (@bittubhaiyaji1) reported@airtelindia Your Airtel Thanks support is completely useless. I have already submitted multiple feedback requests, but neither have I received any call nor any response regarding my issue.
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Surendra Pratap Yadav (@_SurendraP) reported@airtelindia @Airtel_Presence I requested disconnection and you asked for the final payment, which I complied with. Why are you still billing me from 9th March onwards? This is sheer harassment. You are not getting a single penny from me. **** off you mother ******.
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Vikram (@v1krams) reported@airtelindia Been a long-time customer and honestly, the service has been great overall. But help me understand one thing — why does the SIM app still auto-load on the phone when one can download a fully functional Airtel app? Feels a bit unnecessary and weird in 2026.
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Rupendra sagar (@Rupendrasagar) reported@airtelindia @Airtel_Presence care to reply? this 8.8db is very poor quality.
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Triniti (@imblank56) reportedHowever, till today, none of these offers have been activated. Every month, Airtel keeps making promises, but no action is taken. I am extremely disappointed with the service and support provided. @airtelindia @Airtel_Presence #airtel
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yushh (@yushhcodes) reportedWhy these @airtelindia are so desperate to convert prepaid users to postpaid?? I called to customer care because net was not working and he started saying that i sent a link click on it and register it, and it was of postpaid conversion. Whenever i said i don't want ......
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AKSHANT KUMAR (@AKSHANT123) reported@airtelindia Again my airtel airfiber is not working properly.Technician visited a few days back but issue is still persistent. Kindly look into it.