1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 53% Internet (53%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, New Delhi, Pune, Kolkata, Guwahati, Ahmedabad, Chennai, Mumbai, Jaipur, Varanasi, Hyderabad, Agra, Delhi, Chandigarh, and Dehra Dūn.

CityProblem TypeReport Time
Chhindwāra Phone 12 minutes ago
New Delhi Internet 17 minutes ago
Pune Internet 2 hours ago
Chhindwāra Internet 3 hours ago
Chhindwāra Internet 5 hours ago
Chhindwāra Total Blackout 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • ikbalhssn
    Ikbal Hussain (@ikbalhssn) reported

    @airtelindia @AdobeExpress There is no network in my area at all. Affecting important work.

  • raghav7286
    Raghav (@raghav7286) reported

    Hey @airtelindia , 2 days without internet and your customer care is just using a generic statement"issue in your area" like a broken record. 🤖 Had to use email just to get a ticket created, but I guess follow-ups aren't in your budget? Big company energy, zero technician energy

  • nikhilmudunuri
    Nikhil Nani (@nikhilmudunuri) reported

    Pathetic service from @airtelindia @Airtel_Presence! Raised an issue 2 weeks ago (Ref: 4515901350). Multiple calls to 121/198 & emails, but keep getting looped with IVR/bots while tickets are closed unresolved. As a One Airtel customer, I demand an immediate callback & fix!

  • Laibaaaaa_
    ALIMA (@Laibaaaaa_) reported

    @airtelindia Your WiFi services and your customer support teams sucks, tired of taking follow up but no resolution has been provided yet. Your technician are arrogant and not receiving the calls

  • Chetan11may
    Chetan chauhan (@Chetan11may) reported

    @airtelindia @airtelnews However, when I checked my postpaid bill, I found that I had been charged for the entire 10-day roaming pack, even though the service worked for only the first 3 days. The remaining days were unusable due to a technical issue on Airtel's side.

  • thebestramesh
    Ramesh Yadav (@thebestramesh) reported

    Poor @airtelindia ... Poor service @airtelnews

  • awaneesh23
    Awaneesh Sharma (@awaneesh23) reported

    @airtelindia - H Team , it’s been 48 hours and there is no wifi at my home . Have contacted customer care and written to nodal team.Request no 13919349912. Can anyone help resolve this at the earliest

  • KovidnotCovid
    Kovid Garg (@KovidnotCovid) reported

    @airtelindia **** you *************. My WiFi hasn’t been working for more than 24 hours and each time I’m given a new resolution time. And don’t you ******* give me that “there’s a problem in your area” because my neighbour’s Airtel is working fine. ******* bastards

  • SaimonKP
    Saimon Kumar Patel (@SaimonKP) reported

    @airtelindia @Airtel_Presence 21-183180254558 airtel fiber order Id. Paid 1500 for fiber connection on 23rd August 2026. But installation not yet done. Ridiculous service & management by Airtel.

  • _sheikhhidaaque
    Sheikh Hidaaque (@_sheikhhidaaque) reported

    Very disappointed with @airtelindia. I bought four Airtel Xsafe Active Defense Pro cameras in 2023, and from installation until today, I’ve faced continuous service and support issues. The after-sales service is extremely poor—honestly, not even worth one star.

  • Shilpesh1807
    Shilpesh Shah (@Shilpesh1807) reported

    @airtelindia @Airtel_Presence I'm facing broadband issue since four days and your team is extending my request day by day this is not acceptable, kindly look the issue on priority here is the id:11038910701

  • RashiChandra
    R. Chan (@RashiChandra) reported

    @airtelindia I don't know what kind of service @airtelindia is running, but honestly, I am seeing such a message after probably 10 years when unlimited plans didn't exist before. @Airtel_Presence

  • dileepmaurya87
    DILEEP MAURYA (@dileepmaurya87) reported

    @airtelindia @Airtel_Presence 15 years of loyalty should mean something. I am paying for a service and simply expect it to work.

  • gauravkumarw44
    Gaurav Kumar (@gauravkumarw44) reported

    @airtelindia @Airtel_Presence @airtelnews Still waiting for issue to be resolved .Will keep writing till issue is resolved. if it is seen by 10 people to see this and not take airtel connection

  • YashMore44
    Yash More (@YashMore44) reported

    @airtelindia @airtelindiahelp Our corporate internet connection (025332468372_wifi) has been barred despite the bill being fully paid. Your own system shows “Bill is paid”, yet support claims outstanding dues. I visited the Airtel Nashik office 3 TIMES today, but nothing helped.

  • bkmishra886
    Binay Mishra (@bkmishra886) reported

    @airtelindia Horrible service of Airtel Wifi in every week it is not working now thinking to change complain number 13920390143 Bokaro steel city jharkhand Telidih four lane road

  • ChalapathiNeti
    Chalapathi Rao (@ChalapathiNeti) reported

    @airtelindia trying to book a service appointment since the last one week using your chat bot. Following message comes and only calls that come are SALES CALLS,SPAM, REMINDER CALLS FOR EARLY PAYMENT OF BILLS. Please improve your service levels and discontinue your useless BOT

  • G_C_Mano_MCA
    Cholas Heritage (@G_C_Mano_MCA) reported

    @airtelindia Still the issue is not resolved and received text message and mentioned that will receive a call from engineer by 1st sep'26

  • SRIDDK
    Srinivasan (@SRIDDK) reported

    My complaint booked on 17 th August regards the failure of Set Top Box till not resolved.Complaint ID 11038825865. Even they are not able to provide good service at Metro city like Chennai. @airtelindia

  • prateek29811
    Prateek Agarwal (@prateek29811) reported

    @airtelindia @Airtel_Presence Today as well the wifi is down and the earliest and engineer can visit is showing tomorrow 12:30 pm, poor service

  • alexa2reverse
    Alexa (@alexa2reverse) reported

    There is a serious Airtel network issue in our area. The network is available only when there is electricity; whenever the power goes out, the network completely disappears. Kindly look into this issue and take necessary action. @airtelindia @Airtel_Presence @AshwiniVaishnaw

  • heychandreshh
    Chandresh Gayri (@heychandreshh) reported

    @airtelindia Seriously, stop blaming my phone. 5G doesn’t work on 2 different devices, and others are facing the same issue. Yet Airtel keeps giving the same excuse. Why recharge long-term when your service doesn’t work? Shashwat Sharma No response to my emails either. Fix this.

  • ronit_dand
    Ronieeeee (@ronit_dand) reported

    @JioCare Worst service , let the customers switch to @airtelindia at least they have a 24/7 manual customer services to solve issues

  • PrakashSwaty
    Swaty Prakash (@PrakashSwaty) reported

    Shifted to Ahmedabad. Thought good ol #airtel would be fine. But the last one month has been horrible. Wifi got connected after 10 days of waiting. Then no wifi connection as soon as the room shifts. No reply. No response. No customer care. @airtelindia is clearly no Jio

  • rjrksharma
    Rajesh Sharma (@rjrksharma) reported

    @airtelindia @AdobeExpress I am writing to report a persistent issue with my wifi internet service not working since 25 August 2026. The connection has been completely unavailable. My location: [Sirsi Road, Bindayaka, Jaipur, 302012]

  • ironyish
    avinash kumar (@ironyish) reported

    Worst service @airtelindia

  • BGMUNGALPARA
    bhagvanji mungalpara (@BGMUNGALPARA) reported

    @airtelindia Your AirFiber service is terrible. The latency is extremely high, and I’m getting barely 5 Mbps on a 40 Mbps plan. This is nowhere near the service I’m paying for. Very disappointing experience. Please fix the network quality and speed issues. @Airtel_Presence

  • chaitanyacool
    ch@!tu (@chaitanyacool) reported

    I've been a loyal @airtelindia customer for the past 16 years. Suddenly, my SIM was blocked and later deactivated without any prior notice or valid explanation. I've visited your Airtel store multiple times, but the issue remains unresolved. This is extremely disappointing.

  • pazham_puri
    Navin M B Nandakumar Nair (@pazham_puri) reported

    @Airtel_Presence @Airtel_Presence @airtelindia I think its better to switch to RJio. Atleast they accept and resolve the issue instead of avoiding it.

  • sheetalajay
    sheetal sharma (@sheetalajay) reported

    3 days 🫪🫪Pathetic support I was also planning to port will never port to @airtelindia now and request to all who is seeing this not to buy or port to Airtel.