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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bhopal, Pune, New Delhi, Jamshedpur, Dehra Dūn, Khopoli, Patna, Meerut, Chhindwāra, Hyderabad, Kolkata, Delhi, Alīgarh, Indore, and Kanpur.

CityProblem TypeReport Time
Bhopal Internet 4 hours ago
Pune Internet 5 hours ago
New Delhi Internet 6 hours ago
Jamshedpur TV 8 hours ago
New Delhi Wi-fi 9 hours ago
Dehra Dūn Phone 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • MahimaY86525506
    Mahima Yadav (@MahimaY86525506) reported

    Be free as it is free for UK based sims but we all know Indians dont have the liberty of these basic amenities. Atleast take my money and give me the service. @airtelindia @jagograhakjago

  • hussainysn
    Najeeb (@hussainysn) reported

    @Airtel_Presence @airtelindia without any intimation hw my wifi plan has chngd...already called CC there don't knw hw it got upgraded...they told me will get a cal from billing dept...there is also same issue....I don't want any upgrade in my plan make it as what I hv opted

  • Bacchaupadhyay
    Ashish upadhyay (@Bacchaupadhyay) reported

    @airtelindia @Airtel_Presence Whenever there is a power cut, the internet service in our area completely stops working. This is causing major issues in carrying out official work and affecting productivity. Kindly take this issue into consideration and resolve it. Pin- 276301

  • KumarWise
    Nitish Kumar (@KumarWise) reported

    @Airtel_Presence @airtelindia Raised A request on 6th May 2025 on your email id of appellate West but till date no response. No update such a pathetic customer support and service.

  • HydPatels
    Patels (@HydPatels) reported

    Hey @Airtel_Presence Wifi not working from morning...logged the complaint with Airtel App... Please resolve it immediately... Registered mobile no: 6301374093 Location: Golden City, pillar no 248 @airtelindia

  • BasakB39461
    Subhadeep Basak (@BasakB39461) reported

    @Airtel_Presence @airtelindia still my sim is not working can’t make any call or network is also not working.

  • OftenMyself
    OverThinker (@OftenMyself) reported

    What a shame @airtelindia @Airtel_Presence. Paid for wifi mesh and it's been 1 month but the service is not yet fulfilled. The Area Engineer does not pick up calls. The appellate authority and customer care either slept or did not bother. Order ID- 21-164096791745

  • Ganesh_Jangam
    Ganesh Jangam (@Ganesh_Jangam) reported

    @reliancejio please guide me for porting from @airtelindia because After multiple complete about Ping and network issue and calling quality low issue still there is no resolution only fake promises from @airtelindia from last month now I want to Port in jio please guide...

  • VenkyXteam
    Venkatesh (@VenkyXteam) reported

    @airtelindia @Airtel_Presence From this morning onwards I'm facing No sim issue. When I went to T Nagar Chennai showroom they were asking for a sim replacement for which I have to pay Rs. 50 and the Manager Mr. Sudhakar does not respond properly and he is warning me.

  • DHARMESH429
    DHARMESH PATEL (@DHARMESH429) reported

    @airtelindia @Airtel_Presence @bhartiairtelfdn We have applied for the airtel connection and Airtel connection is not present at their location still the person booked the connection for completion of his target now we have asking for the cancel the connection no response.

  • Ravisri1990
    Ravi srivastava (@Ravisri1990) reported

    frustrating is that despite my WiFi being completely disconnected since April 1st, I was still forced to pay the bill. This is absolutely unacceptable and clearly reflects the pathetic level of Airtel’s customer service and commitment towards its user.@airtelindia @reliancejio

  • Shiv12N
    Shiv (@Shiv12N) reported

    @HYPEX @airtelindia fix the high ping to Middle Eastern servers @Airtel_Presence

  • w_karve
    Commander Vikram W Karve (@w_karve) reported

    Dear @Airtel_Presence The monthly bill for my airtel pack was Rs. 1414.82 This month the bill is Rs. 1444.32 Please correct the bill and issue fresh bill for Rs. 1412.82 See DM for details. @airtelindia #Airtel #Pune

  • chanakya978
    Komal (@chanakya978) reported

    Hi @airtelindia It has been 4 days, I have requested for wifi shift. Despite calling the customer care multiple times, there is no action or response from your side other than fake promises.Thanks to your bad service, I will be moving to other network providers @Airtel_Presence

  • SajniStyle7
    SAJNI STYLES (@SajniStyle7) reported

    Extremely disappointing service. A duplicate recharge was successfully paid, but the second recharge still hasn’t auto-activated even after plan expiry. Airtel Transaction ID & Posting ID: 162732541. Please stop ignoring the issue and resolve it immediately. @airtelindia

  • atray_jay
    Jay Atray (@atray_jay) reported

    @JioCare @JioCare I Going to terminate this connection if I don't receive any resolution by tomorrow from your side, I might go for @airtelindia this time as I am fade up with your services. No resolution on ground level. Kindly provide the resolution else I need to take some actions.

  • Misyshah12
    Shahzadi (@Misyshah12) reported

    @airtelindia earlier outgoing service worked for at least sometime after expiry. Now the moment validity ends the line practically useless causing mental harassment to make just one call, customers are not ATM @airtelindia please understand that and provide the solution asap.

  • Shajama27606511
    𝕾𝖍𝖆𝖏𝖆𝖒𝖆𝖑 𝕬𝖑𝖎 ❤️ (@Shajama27606511) reported

    Paying Airtel monthly for the privilege of staring at “No Service”. That’s not a plan, that’s a scam. @Airtel_Presence @airtelindia @airtelnews

  • upeshjain786
    Upesh Jain (@upeshjain786) reported

    @Airtel_Presence @Airtel_Presence @airtelindia My issue is still not resolved even after almost one month. In the tweet, you asked me to share details in DM. Earlier also, after taking details in DM, fake assurances and timelines were given, and now there is no reply to my messages there either

  • sbhsrivastava
    Shubhansh (@sbhsrivastava) reported

    @Airtel_Presence @airtelindia why I cannot make a call and receive a call from everyone?? Improve your chatbot, also how can I talk to the customer care services???

  • Nit966417026215
    Nit (@Nit966417026215) reported

    @airtelindia @Airtel_Presence due to pathetic support I would like to cancel all my postpaid connections , broadband & dth services. Tell me the procedure. @JioCare

  • Crazynaval
    Crazynaval (@Crazynaval) reported

    dear airtel, go **** yourself if it takes 18 min to find a supervisor to block a sim for a stolen phone. talk about urgency @airtelindia

  • adnadar
    Aumrudh (@adnadar) reported

    @airtelindia down for the past two hours...Mayiladuthurai...

  • VishalA81445932
    Vishal (@VishalA81445932) reported

    @JioCare @favdasingh Please dont buy Jio Fiber the customer service doesn’t exist for this. It better to go fot @airtelindia.

  • AdityaS2321
    Aditya Singh (@AdityaS2321) reported

    @airtelindia @Airtel_Presence My Airtel SIM signal keeps dropping in and out — internet and calls are constantly getting disrupted. Getting Network Error repeatedly. Been going on for hours and it's really affecting me. Please look into this ASAP! (Bhubaneswar) #NetworkError

  • kalakota_reddy
    Pradeep Reddy (मोदी का परिवार) (@kalakota_reddy) reported

    @Airtel_Presence @airtelindia Extremely disappointed. IPTV was included during the connection process, but your team neither provided nor installed it at the promised time. Poor customer experience. Please look into this immediately.

  • SoniaMinochka
    Sonia Minocha/সোনিয়া/ಸೋನಿಯಾ/சோனியா/सोनिया (@SoniaMinochka) reported

    @airtelindia @Airtel_Presence Second tweet now. Bill sent to me when there is no DTH connection. No one is sorting this issue. There is no dish put in my house, how can you send a bill? HOW is this possible? New India? #Airtelwoes

  • SaffronShivam
    Vidyarthi Shivam (@SaffronShivam) reported

    First screenshot form Airtel Xtream App. Second from website. I have claimed free offer now wanted to cancel, so app saying that visit website for plan cancellation and website said visit app for the same ये तुम लोग का क्या लूप है कस्टमर से जबरन उगाही करने का @airtelindia @Airtel_Presence

  • VirajSaini9267
    Viraj Saini (@VirajSaini9267) reported

    @Airtel_Presence @AirtelBank @airtelindia Extremely disappointed with Airtel FASTag service. Bought new FASTag after old one got damaged but it’s not showing in the app and customer care is no help. Urgent issue and pathetic support. Seriously reconsidering Airtel services now.

  • Kman_karthik
    Karthikeyan (@Kman_karthik) reported

    @JioCare @Airtel_Presence @airtelindia seems like jio has better customer support atleast