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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: New Delhi, Cochin, Mumbai, Bengaluru, Chhindwāra, Kolkata, Mangalore, Lucknow, Pune, Kanpur, Chennai, Guwahati, Patna, Delhi, and Bhopal.

CityProblem TypeReport Time
New Delhi Wi-fi 17 minutes ago
Cochin Internet 2 hours ago
Mumbai Phone 5 hours ago
Mumbai Internet 5 hours ago
New Delhi Wi-fi 7 hours ago
Bengaluru Wi-fi 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Thesuman
    !!!! INDIAN !! (@Thesuman) reported

    @airtelindia @BirchanW Leaving airtel ,he has yet providing 5g in 6g time ..after 2gb immediately sms coming reacharge for 39 ..but never says you in connected to 5g tower .I shahjahanpur up facing big trouble for call many times since 4 ,month ...now I am leaving with warm regards ..

  • prakashvpk7
    Prakash (@prakashvpk7) reported

    @Airtel_Presence Due to Airtel's poor response I have ported my number to Jio. The continued delay and absence of any update regarding 5G activation in my area left me with no choice but to switch to jio, Now many of my friends also planning to port their numbers to Jio @airtelindia

  • Ramjan08
    WhoRamjan (@Ramjan08) reported

    Poor network services of @airtelindia in my area. Struggling past few days but still there is no permanent solution. @TRAI

  • VikramPoonja
    VikRamification (@VikramPoonja) reported

    @Airtel_Presence @airtelindia You really need to stop using these templates like "we understand your concern" & "not the experience we would like you to have" afterall you been saying the same dumb **** for 20+ months!!!

  • naitikvyas
    Naitik Vyas (@naitikvyas) reported

    What kind of customer service process is established for wifi complaint? I just can't do it from app and while on 121 it says system is down... @Airtel_Presence @airtelindia

  • vaibhavshn
    Vaibhav (@vaibhavshn) reported

    @fayazara @airtelindia Their support is absolutely useless

  • MohitSa67156832
    Mohit Sahu (@MohitSa67156832) reported

    @airtelindia @Airtel_Presence I have airtel postpaid connection but still I get slow speed why ? I'm paying for a good network right? DM ME TO GRT MY NUMBER

  • jyoticsardar
    Jyoti Sardar (@jyoticsardar) reported

    Hello @airtelindia @Airtel_Presence - why no option for account cancellation on your app?? No automated responses lead to it + customer care numbers are unresponsive. What is this unprofessionalism??! Every business is legally obligated to provide an opt-out. Contact me asap. Thx

  • AmrithBobby
    Potey Amrith (@AmrithBobby) reported

    Airtel Postpaid user. Calls are disconnecting after just one ring. I’ve contacted customer care multiple times but haven’t received any resolution. If this issue isn’t fixed soon, I’ll have to port my number to Jio. Please look into this urgently @airtelindia @RandeepSINGHSe1

  • SrikanthPoodari
    శ్రీకాంత్ श्रीकांत Srikanth (@SrikanthPoodari) reported

    Hi @airtelindia , Hyderabad Hitech City Area Signal is Worst, internet speed is not good at all, you are providing 2G signal with 4G&5G name, i am really frustrated

  • livelinksindia
    Dennis Thakkarr (@livelinksindia) reported

    waht a rubbish and fool making @airtelindia with the wrong info and offer of your represntative merged my wifi plan with the postpaid and upgraded to airtel One plan no one asked for it and now they are not solving this and asking to pay a full amont than only they will help 🖕

  • KharraOpinion
    Kharra_Sahab (@KharraOpinion) reported

    I am also porting my number from Jio. I've been facing the same network/internet issue for the last 4 months, and despite multiple complaints, there has been no resolution. Enough is enough. Time to switch. @JioCare #Jio @airtelindia

  • hrushikeshpatel
    Hrushikesh Patel (@hrushikeshpatel) reported

    Why @airtelindia is silent on this? No resolution till date.

  • bavinash53
    Avinash (@bavinash53) reported

    Hey @Airtel_Presence @airtelindia, it has been hours since my last update regarding the persistent internet issues in our area, and the problem is still completely unresolved. Complete radio silence from your end.I need a definitive ETA on the fix immediately.

  • Just_aniket_
    Aniket jain (@Just_aniket_) reported

    @airtelindia wifi is not working from last night . Please check it

  • arvindagl11
    Arvind Agarwal (@arvindagl11) reported

    @airtelindia @Airtel_Presence @airtelnews No action has been taken on my shifting request from last 4 days. I already made 3 calls to customer care. Please intervene urgently

  • patidarpawan111
    Pawan Patidar (@patidarpawan111) reported

    @DoT_India My concern is simple: if telecom companies like @JioCare , @airtelindia cannot provide usable service in our area, then why are they charging normal monthly charges from common people for services that are practically of no use to us?

  • mickey2830
    Mick_IndianGooner (@mickey2830) reported

    @airtelindia Why is my WiFi down for more than 7hrs?

  • hotscrolls
    Hot Scrolls (@hotscrolls) reported

    Day 3 of asking airtel to fix a problem. My Airtel Fiber cable is physically disconnected and lying on the ground. Complaint raised, engineers reassigned multiple times, still no resolution. @airtelindia @Airtel_Presence SR : 11032668726

  • machiskiteeli
    MachisKiTeeli (@machiskiteeli) reported

    @airtelindia do you even care of customer

  • agro119
    Amit Aggarwal (@agro119) reported

    @Maaachaaa69 @airtelindia @TheSunilMittal All the Airtel needs to do is, spend a few hundred crores more annually and hire more staff for customer care and bring down the wait time to 1 minute. That will work wonders for the company and its growth will beat Jio any day. But IFF

  • iSAURABHdahiya
    Saurabh Dahiya (@iSAURABHdahiya) reported

    I have recharged with unlimited 5g plan but I am still not getting 5g service @airtelindia

  • RRamanujrajesh
    𝓡𝓪𝓳𝓮𝓼𝓱 (@RRamanujrajesh) reported

    @Airtel_Presence @airtelindia My problem is still not solved.More than 24 hours I am not getting internet. You are requested to rectify immediately. Also no regret message I want to listen.Also in next billing you reduce the 2 days amount from my bill.

  • VLuthra77
    Vishal Luthra (@VLuthra77) reported

    Hi Airtel team I am facing huge network problem in my area where as no issue with VI and Jio. @airtelindia

  • robin_dew11
    Robin Sharma 🔆 🇮🇳 (@robin_dew11) reported

    @JioCare Jio air fiber is down every other day. We shifted to @JioCare from @airtelindia that we will get better service but it has gone from bad to worse. Why should I pay monthly bill when internet and tv is not working. It has become an everyday issue.

  • anshumalakar
    ANSHU MALAKAR (@anshumalakar) reported

    @airtelindia @reliancejio Tower No. 15 QNo. 202 GPRA, Central Government Quarters Kasturba Nagar , I get only a single bar of signal for both companies' networks here,I am a postpaid user for both, yet the network is so poor ..?

  • sadhusiva
    Siva Sadhu (@sadhusiva) reported

    @airtelindia Dear @airtelindia, since you are unable to fix my Airtel Digital TV issue, unable to call the alternate number provided, unable to send a technician to the registered address, please disconnect my DTH connection immediately. Stop sending false “tried reaching you” SMS updates.

  • Oorsutri
    ஊர்சுற்றி (@Oorsutri) reported

    @BhavaniRavi_ @airtelindia This is a problem of the entire customer care eco system. I firmly believe, no company has a good customer care. It's just for the sake of having one.

  • umair_hashmi_
    umair hashmi (@umair_hashmi_) reported

    @Airtel_Presence @airtelindia What da **** u guys r doing? Why internet is not wrkng daily in da evening in 209841 R you guys looting ur cx in da name of unlimited data in 5G recharges today da data gets exhausted too nd I was force to buy data pack frm u but still it's nt wrkng

  • RahulKu91723905
    Rahul Kumar (@RahulKu91723905) reported

    @Airtel_Presence @airtelindia Airtel's service has become terrible; its network has major issues. Samastipur, Bihar Ward Number 7 Bisanpur bathua Pin code 848115 I request Airtel to send their engineer to this location to check their tower.