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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 25: Problems at Airtel India

Airtel India is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 26% Wi-fi (26%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bengaluru, Chhindwāra, Pune, Kolkata, Lucknow, Mumbai Suburban, Hyderabad, Shillong, Nagpur, Bhubaneshwar, Indore, New Delhi, Mumbai, Udaipur, and Guwahati.

CityProblem TypeReport Time
Bengaluru Internet 25 minutes ago
Chhindwāra Internet 42 minutes ago
Chhindwāra Internet 2 hours ago
Pune Internet 2 hours ago
Kolkata Internet 4 hours ago
Chhindwāra Total Blackout 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • kunal_joshipura
    Kunal Joshipura (@kunal_joshipura) reported

    @TRAI @Airtel_Presence @airtelindia No resolution yet

  • mo_rizvan
    mo rizvan ahamad (@mo_rizvan) reported

    @airtelindia What is going on with I already paid but still not visit anyone at my home very bad experience with @airtelindia service

  • DivyeshVBhatt
    Divyesh Bhatt (@DivyeshVBhatt) reported

    I am trying to register complaint about Airtel Air Fiber. IVR ask for register mobile number or account number but when I enter it IVR not accepting that and say wrong. My Airtel air Fiber not working from last night. So while taking Airtel service be careful @airtelindia @TRAI

  • ParthSharmaop
    Parth Sharma (@ParthSharmaop) reported

    @Airtel_Presence @airtelindia It has been more than 24 hrs and my Wifi has still not been installed, what a useless service you are offering, I have already paid you the money.

  • AyushPatel45904
    Ayush Patel (@AyushPatel45904) reported

    @Airtel_Presence Difficult for me to get in contact with the customer service regarding the refund as if they are doing a favour on me by talking to me and also in a way threatening me that my balance amount might not get refunded. Kudos @Airtel_Presence @airtelindia for gold standard of service

  • saaheelm
    Saaheel Majethia (@saaheelm) reported

    @Airtel_Presence @airtelindia - your app is buggy it doesnt allow to raise complaints .. also the number we get by clicking talk to advisor is invalid.. how should i raise complaint..

  • LUCKYSI50530892
    LUCKY SINGH (@LUCKYSI50530892) reported

    "@Airtel_Presence @airtelindia Extremely disappointed with Airtel Air Fiber service. Getting 100Mbps on WiFi but only 15Mbps on LAN. Complaint registered, but technician hasn't visited yet despite promises. Fix this ASAP! #AirtelAirFiber #AirtelCares #ConsumerComplaint"

  • OnemDaniel
    Daniel Onem (@OnemDaniel) reported

    Very disappointed with Bharti Airtel 5G service in North East India. Poor network, slow speeds, and unstable connection. This is not what you promise. I’m quitting Airtel. Please improve your service. @airtelindia #Airtel #5G #NorthEastIndia

  • aran_sahil
    Sahil Aran (@aran_sahil) reported

    @Airtel_Presence @airtelindia the services of Airtel is so bad when I recharge my sim the message to recharge the number always came everyday call came everyday to recharge the phone what the heck is this ? Is this the way you care your customer or mentally harrass your customer?

  • hasan___5
    Hasan™ (@hasan___5) reported

    @Airtel_Presence @airtelindia Extremely poor service in Gursai Village (Mendhar, Poonch, J&K). It has been 4 DAYS with zero data speed and constant call buffering. We are paying for services we cannot use. Please fix the tower/connectivity in Gursai immediately! #AirtelDown

  • sanskariboyyy
    दीपक शर्मा ⚡️ (@sanskariboyyy) reported

    Hi @airtelindia Why your store guys always push for giving postpaid conversion as a solution for prepaid no issue it seems like scamthey don’t even try to solve the issue for prepaid sim and always force for “postpaid karwa lo problem khatam ho jayegi” Pls look @TRAI @JM_Scindia

  • RajnishRaj1109
    Bhak Budbak (@RajnishRaj1109) reported

    I am calling airtel customer care they are giving a different time slot for installation don’t know how pathetic service you provide to your customer @airtelindia I will make sure that nobody from my society my friend take your connectio.

  • Srivani_Jsp
    Sri (@Srivani_Jsp) reported

    @airtelindia worst customer service. There is no way to call the customer care representative. All they do is make me talk with a bot. It's very annoying. #Airtel

  • ali_yeanur
    Yeanur Ali (@ali_yeanur) reported

    @airtelindia worst service data issue call issue etc etc chhi disgusting.they only earn money from people.

  • rajatmehta343
    Rajat Mehta (@rajatmehta343) reported

    @airtelindia @Airtel_Presence Wifi is down since 3 days and no response on the service request.

  • LioSouvik
    Souvik Chakraborty 🇮🇳 (@LioSouvik) reported

    @airtelindia... Really disappointed with the service.. If a airtel black user is facing such problems, then I can only imagine what the regular customers has to go through

  • Atom_01010
    Atom (@Atom_01010) reported

    @JioCare Facing network issues for 2 months. Already complained last month no improvement. During power cuts internet stops working and resumes only after power returns. Very unreliable. Using Jio for 7 years never faced this. Please fix or I may switch to @airtelindia.

  • AnandMohanPras5
    Anand Mohan Prasad (@AnandMohanPras5) reported

    Disgusting service is being provided by @airtelindia . Not able use net for 4 days .But you will punish me for it and your plan will expire on the same pre fixed data...

  • AmiyaKumar96881
    Amiya Kumar Behera (@AmiyaKumar96881) reported

    Hii airtel india @airtelindia this Amiya kumar behera .. i have facing lots of problems of ur Internet service of mobile number, when I kn my data service it will be no longer to process my service from ur side ... Is this the way you have treated yr customer of service @GoI

  • naimkha88774610
    naim khan (@naimkha88774610) reported

    @airtelindia Why does my 5G unlimited stop working again and again? I've recharged with ₹349 and still being charged for extra data. This is not acceptable. If not resolved soon, I will switch to another network.

  • arparhad
    Someone (@arparhad) reported

    @airtelindia @Airtel_Presence internet speed is very low in our area, still facing slow speed issue from last night, pin code 413737, plz try to resolve ASAP..

  • UpFrontPOV
    Riya (@UpFrontPOV) reported

    @airtelindia Stop mocking your customers!!! Don’t peruse them for connection and then just harass them like this. Your ground people are totally useless and not even responding, instead they are harassing my parents for no reason. This is seriously unacceptable. I need immediate action against this person. My connection is gone from last 5 days and no one even cares?? There are senior citizens at my home and still no one has attended for 5 days, what kind of service is this? Why do you even hire such people? This is pathetic and disgusting service Here is the name & no of the person who has been non responsive & harassing senior citizens - +91 98537 77613 Bismaya #Airtlel I’m also lodging an consumer case against Airtel

  • AmerShaik111400
    Amer Shaik (@AmerShaik111400) reported

    "Hello,@airtelindia for the past few hours, the Airtel signal in Rampur village, Dichpally mandal, Nizamabad district has been very poor. Airtel users are facing a lot of difficulties. Please look into this and resolve the issue." Please sort out this As soos as possible Thanks

  • srpati99
    SOUMYA RANJAN PATI (@srpati99) reported

    @airtelindia why mobile internet service in Bhubaneswar area is so pathetic these days? Please fix this asap.

  • Adi_ction
    𝐀 (@Adi_ction) reported

    @Airtel_Presence There has still been no response or resolution to my issue. Until this is addressed, I will not be paying any current outstanding bill or any new bill that is generated. @airtelindia

  • paragkapre
    पराग कापरे Parag Kapre (@paragkapre) reported

    @airtelindia broadband expensive paying premium price for 200 mbos is worst service.... clear case of unprofessional behaviour

  • arunsadha
    Arunkumar S (@arunsadha) reported

    @airtelindia Till now they have not came to my home. I tried multiple times but no response.  All I need is,  Please cancel my new connection request and refund my money.  I COULD NOT BEAR ANYMORE. DSL number- 042232094498_wifi Account number- 20046389939

  • vvbhise
    V. V. Bhisé (@vvbhise) reported

    Absolutely ridiculous service from @airtelindia . My recharge expired just 2 days ago, and you already stopped incoming calls? Seriously? Blocking outgoing after expiry is understandable, but cutting incoming within 48 hours makes zero sense.

  • bannyyofficial
    AbhiShek (@bannyyofficial) reported

    @airtelindia! You use "Professional Couriers" who don't even service my area. My check returned because they never called. I want my full ₹1400 refund via Bank Transfer within a month, or I am filing a formal complaint in Consumer Court. 🚨 #CustomerHarassment @consaff

  • Tasleem_freaks
    LoneLox (@Tasleem_freaks) reported

    @airtelindia the wifi isn't working since 10 days, i really don't even know why are you guys taking money if you can't provide a simple internet connection. Please make an ad and write the slogan that " please don't choose airtel, we are the worst in the world".