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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 24% Wi-fi (24%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Kanpur, Mumbai, Lucknow, Patna, Jabalpur, Bengaluru, Indore, Pune, Nashik, New Delhi, Bhubaneshwar, Warangal, Vijayawada, and Chennai.

CityProblem TypeReport Time
Chhindwāra Phone 6 minutes ago
Kanpur Internet 9 minutes ago
Mumbai Wi-fi 18 minutes ago
Lucknow Internet 8 hours ago
Patna Internet 11 hours ago
Jabalpur Wi-fi 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • DrRajVadher
    Dr. Raj Vadher (@DrRajVadher) reported

    @Airtel_Presence @airtelindia No response? Still the same issue

  • Pragadeesh_Mama
    Pragadeesh (@Pragadeesh_Mama) reported

    @airtelindia @Airtel_Presence Twice discontinued Airtel Wi-Fi + OTT due to terrible service. Installation issue unresolved from Day 1 despite 10 days of follow-up. No service engineer responded. Pathetic support. Ref No: 31-1000013830847

  • iambritishUk
    Ashish💛 (@iambritishUk) reported

    @airtelindia @Airtel_Presence please check inbox i have one issue

  • rchandel82
    Ravi Chandel (@rchandel82) reported

    @Airtel_Presence our society with 450 homes , having good airtel mobile & fiber presence but we do not have any signal in our BASEMENT parking. Please address this and let me know the further process. @airtelindia

  • imranmankind
    Imran Ahmed (@imranmankind) reported

    @airtelindia @FibreAirtel can I expect a bit better service from you?

  • Jigarpa75264031
    indian (@Jigarpa75264031) reported

    @Airtel_Presence @airtelindia Never go for airtel wifi, its hopeless and worst....

  • sdpilankar
    Adv. Siddhartha Pilankar (@sdpilankar) reported

    within 5 days again internet down @airtelindia what kind of service is this? half of the days out of service i pay not for this refund me if you can't provide uninterrupted service

  • parikxxits
    Parikshit Singh 🤖🧙‍♂️🌟 (@parikxxits) reported

    @airtelindia @Airtel_Presence I am a airtel black customer I raised a request for wifi transfer ground level staff is cancelling the req. customer care not helping at all and giving false response this is how you are prioritizing worst and pathetic @DoT_India pls help me

  • Rishavchhajer
    rishabh chhajer (@Rishavchhajer) reported

    @airtelindia @Airtel_Presence Your sales team is much better than your support team , just visit airtel thanks app, open wifi/iptv and exit , they would call you instantly asking if i want to buy wifi service which I dont because i already have one. On the other hand is your customer support team. They suck.. i have calling 121 since month for merging all my services.. ye nahi ho paa raha inse.. Even customer support here on chat sucks.. just telling me to have patience and saying we will resolve your query..

  • pratham0911
    Mr. Veer Pratham Saxena (@pratham0911) reported

    @ganeshsonawane @airtelindia Get a local WiFi installed. Airtel is worst

  • prathap_minnu
    Talk to my hand (@prathap_minnu) reported

    @ganeshsonawane @airtelindia @airtelindia the worst in customer support

  • Bharat_Chauhan5
    2nd Class Citizen of India (@Bharat_Chauhan5) reported

    Also this shameless company @airtelindia @Airtel_Presence is showing that service will be restored by 4 pm on 24.05.2026 which is now become past. How this shameless company will restore the service at the time which is now become past?

  • sanchitapati
    sanchita pati (@sanchitapati) reported

    @airtelindia pathetic service. Internet getting cut off randomly without any maintainance notice. Speed isnt stable even after taking extreme fiber. No response to our complaint

  • 994Kumar
    kumar Vijay (@994Kumar) reported

    Very poor service and response from @airtelindia #AirtelBlack DTH setup box is not working,registered complaint via customer care & Airtel Thanks app it’s been ten days but still no response… kindly improve ur customer service🙏🏽

  • dheeshar45
    Dheeraj Sharma 🇮🇳 (@dheeshar45) reported

    @Airtel_Presence You guys r getting in my nerves now..no one is picking up the call..ur team is in competent. Worst service ever. Airtel sucks. @airtelindia @airtel

  • QumailHussain6
    Qumail Hussain (@QumailHussain6) reported

    Booked my wifi connection 3 days back paid my amount. And still i am waiting for installation. @Airtel @airtelindia kindly refund my amount. Your pre sales are so bad. Can’t imagine post sales. And the person isn’t even answering my calls.

  • SameeR0840
    SaMeeR (@SameeR0840) reported

    @airtelindia @Airtel_Presence it's been 2 hours since we have an outage in our area. What tis the progress? When will services be restored? Why 5 6 hours you need to fix? Its impossible to reach your customer service and speak to a human. Neither phone nor broadband is working

  • om_wakle
    Om Wakle (@om_wakle) reported

    Worst service provider @airtelindia

  • Triven_Verma
    Trivendra Verma (@Triven_Verma) reported

    @airtelindia Your wifi team is pathetic, every second day WiFi is out of service. Neither customer care respond nor your technician. It has become a nightmare, can you help please - 012043829868_dsl

  • _Jana_Nayagan_
    V..... (@_Jana_Nayagan_) reported

    @Airtel_Presence @airtelindia This is absolutely unacceptable! I have sent official emails, registered a complaint, DMed my details as requested by your team, AND called customer care to disconnect my Airtel Black (Wi-Fi & DTH) connection. ZERO response everywhere!

  • DrRajVadher
    Dr. Raj Vadher (@DrRajVadher) reported

    I've2.5gb/day plan active Since last 6-7 days I'm not getting unlimited 5G as advertised. Data gets over after 2.5gb and I'm forced to do extra recharges. Why advertise false claims that it is unlimited 5G? need to take the matter to the COURT. App helpline is worst @airtelindia

  • DevjyotiShaw
    DEVJYOTI SHAW (@DevjyotiShaw) reported

    Dear @airtelindia, I have been trying to upgrade my Airtel WiFi connection to an IPTV set-top box for the last 1.5 weeks, but no one has come for the installation yet. I have contacted customer service multiple times and even spoken to 3 supervisors, all of whom assured me that..

  • Praveen062020
    Praveen (@Praveen062020) reported

    @airtelindia @Airtel_Presence @Airtel I have purchased international roaming pack, but i am facing network issue for more than a month. Contacted customer support multiple times, but the issue remains unresolved. There appears to be lack of accountability and timely resolution.

  • Syedsadiq_1
    Tricky cric (@Syedsadiq_1) reported

    @airtelindia I have order a wifi plan of Airtel but It is postpaid connection and I want prepaid connection so I want to cancell my postpaid connection and want 1500 refund as well pls look up at this issue @Airtel_Services

  • JumboTraderX
    JUMBO⇄TRADER (@JumboTraderX) reported

    I use @reliancejio for 8Years still getting worst Experience Issue 👇 Accidentally recharged with Wrong Plan and when I am going to cancel and Reverse the plan they are saying not Eligible 😡 Nice #scammer Time to switch @airtelindia i am already using Wifi of Airtel

  • vinayakthakar
    vinayakthakar (@vinayakthakar) reported

    @airtelindia No network...#networkoutage at key place in Warje Pune. Disgusting.

  • AshishJadhav__
    Ashish Jadhav (@AshishJadhav__) reported

    “If Airtel officially cannot provide engineer support in my service area, then charging bills despite non-functional service amounts to unfair billing and deficiency of service.” @airtelindia @Airtel_Presence

  • SonuGond
    anyXYZ (@SonuGond) reported

    @atsshow7 It's the exact reason why I discontinued using @airtelindia way back in 2015 and since then never used any of it's services.

  • mrb0nd_
    MR B0ND (@mrb0nd_) reported

    @airtelindia @AdobeExpress My physical SIM got deactivated during eSIM conversion, but no email is registered so I did not receive the QR code. Please resend eSIM QR code or help activate eSIM on my iPhone my no is +919595013337

  • ajeet_ttiwari
    Ajeet Tiwari (@ajeet_ttiwari) reported

    @SanatanTalks This is a good initiative from Airtel, a postpaid network is always premium. What they have did wrong, this is utilisation of technology. I support Airtel always @airtelindia