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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Kolkata, Agartala, Delhi, Chennai, Chhindwāra, Patna, Imphal, Mandi, Ahmedabad, New Delhi, Pune, Ludhiāna, Bhubaneshwar, Kallakkurichchi, and Mumbai.

CityProblem TypeReport Time
Kolkata Total Blackout 4 hours ago
Kolkata Total Blackout 4 hours ago
Kolkata Phone 5 hours ago
Agartala Internet 6 hours ago
Delhi Wi-fi 6 hours ago
Chennai Wi-fi 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • 4chi11es
    DDD (@4chi11es) reported

    @airtelindia we have not had access to Internet for the last 20+ hrs. The same thing happened last month too. This is pathetic service. I need this fixed asap I have work to do

  • bosssraaalucha
    మనోజ్ (@bosssraaalucha) reported

    @airtelindia @airtelindia I need urgent help with a duplicate Airtel Black payment. I paid ₹724.82 on 1 Sep at 4:45 PM via debit card, and ₹824.82 was again deducted automatically on 2 Sep at 8:16 AM via UPI AutoPay.

  • thanish1991
    nameless (@thanish1991) reported

    @raghav_chadha why don't you take this in the parliament. These @airtelindia guys are looting customer's money even though I have a legitimate time period until expiry

  • highon_420
    rohit malik (@highon_420) reported

    @Airtel_Presence @airtelindia count your days. I’m porting to @JioCare as soon as my current recharge expires. I’ve been an Airtel customer for 6 years, but for the past month your 5G speeds have been absolutely terrible.

  • kusvii
    Vivek Vikram (@kusvii) reported

    @airtelindia @Airtel You have really done injustice to customer by pushing incompetent chatbots rather putting human customer care.The email I got from airtel shop again has bot responding. My phone recharge deducted money and for 3 days it's still not resolved. Can someone help.

  • rohit_weets
    Rohit Jain (@rohit_weets) reported

    @RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back

  • therajatbishnoi
    Rajat (@therajatbishnoi) reported

    Hi @airtelindia there is an issue with my wifi its been more than 6 hrs internet not working..please can you check mobile number : +91 86991 63294

  • ak_is_here
    Akshem Malik (@ak_is_here) reported

    The latest promised resolution time was today by 1:41 PM. It is now well past that deadline, and there is still no resolution. @airtelindia, this is not the service I expect after paying for a premium internet connection.

  • satyendratha
    Satyendra Thakur (@satyendratha) reported

    @airtelindia Quick Reminder - For last 1 year I am waiting for Airtel support with my query. Seems like CS channel is broken in Airtel

  • as8012285
    Ashutosh Singh (@as8012285) reported

    @Airtel_Presence @airtelindia yet no resolution from your end. Stop testing customer patience and process my refund to my bank account immediately!

  • NaikBarmavath
    Barmavath Ganesh Naik (@NaikBarmavath) reported

    "Hey @Airtel_Presence @airtelindia, I sent a DM a week ago regarding an emergency SIM issue as requested by your team, but I’ve been met with total radio silence. My mobile services have been completely cut off due to an agent's data entry error, leaving me stranded. Please check

  • Sanjeevronak
    Sanjeev Sharma (@Sanjeevronak) reported

    Airtel Broadband( payment done online but not updated yet. Service is affected since 17 Aug26. Sent email but no reply. Account No: 02217644740, Transaction REF NO: 622907301640 Please help @Airtel_Presence @airtelindia

  • trilobite_1970
    Raj (@trilobite_1970) reported

    Daily multiple spam calls from Airtel customer care. Why? @airtelnews @airtelindia

  • ItsAdityakr
    Aidy🇮🇳 (@ItsAdityakr) reported

    @airtelindia it’s been four months now, but my concern with respect to Airtel is not resolved. Could you please assign someone on priority who can help me with the uninstall ation of Airtel internet from my home or should I throw the box on the road?

  • laxmannegi
    laxman negi (@laxmannegi) reported

    @airtelindia if you are unable to support your infrastructure then please don’t advertise something you can’t deliver. I had bsnl before and I thought bsnl was the problem being govt entity. But I was wrong, in Dehradun Airtel fails more than bsnl in broadband segment

  • BhartiJain326
    Bharti Jain (@BhartiJain326) reported

    Hi @airtelindia ,My sim has suddenly lost all networks .It's been 6 hours since I am facing the issue.please help

  • dealsandloots
    Akarsh (@dealsandloots) reported

    @airtelindia whats your customer care email id ?? Why you are charging extra amount in the name of taxes ?? I didnt subscribe or opt for additional channels But im getting text msgs as channel got activated Why u r activating new channels without my consent ???

  • LOKESHSINGHBH15
    LOKESH SINGH BHADORIYA (@LOKESHSINGHBH15) reported

    @airtelindia Final reminder to @airtelnews @Airtel_Presence: Refund my ₹500 immediately. I paid for Airtel DTH/Airtel Black connection under Request ID TTBR8U7A54 / NTBR8U7A54, but the service was never installed/activated and the order was cancelled. I have already shared proof

  • Sambhavkochar1
    SambhavK (@Sambhavkochar1) reported

    @airtelindia @Airtel_Presence Unacceptable service delay. Wi-Fi speed has been degraded for >2 days • Ticket ID: 11039480939 (unresolved) • Callback req: Missed(due date was 1st Sep) Zero follow-up despite clear SLA breach. Need an immediate escalation & engineer visit today

  • balvantkunal
    Balvant singh (@balvantkunal) reported

    I am no longer satisfied with this service. Therefore, please disconnect/terminate my Airtel Black connection and provide me with written confirmation once the connection has been closed. @airtelindia

  • maniratnam_007
    Gopi Mani Ratnam (@maniratnam_007) reported

    @airtelindia MF.! If you have any software issue or glitch in app then make it update with developers. Here I’ve done recharge for extra data but data was not activated. You stupid people looting us easily.

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia @airtelindia_support Your network in Gulzar Colony, Parbhani has been showing 2G for the last 6–7 hours. I am unable to make calls or use mobile internet properly. This is not an isolated incident we have been facing such network problems repeatedly in Parbhani 1/N

  • thameem324
    Thameem - Drivevlog (@thameem324) reported

    @airtelindia @AirtelWiFi143 @Airtel_Presence it’s been 5 days since we made a complaint .. every month at least 3 days internet is not there .. how do think we can run our offices. made several complaints, you staff is saying there is issue company is not ready to address. unfortunately even after this you won’t fix .. I just wanted it to vent out.

  • subhashsaini999
    Subhash Saini (@subhashsaini999) reported

    @airtelindia @Airtel_Presence My Airtel broadband has been completely down since August 31st at 4 PM, and despite raising service request 11039312225, I'm getting zero resolution! This is beyond unacceptable service. Fix this immediately! It's been more than 48hrs #AirtelWrstSrv

  • Khajuria_akash
    Akash Khajuria (@Khajuria_akash) reported

    If rescheduling were a sport, my technician would be a gold medalist. Too bad fixing WiFi isn't part of the training. @airtelindia @Airtel_Presence

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia the service in Parbhani has deteriorated badly. Please fix the network issue urgently and provide a permanent solution. Otherwise, there is no reason for us to continue with Airtel. 3/3

  • jammy_edits
    Jammy Edits (@jammy_edits) reported

    @airtelindia @Airtel_Presence My Airtel WiFi has been down since Monday. Your team raised ticket #11039308709 and promised resolution by 01 Sep 2026, but it’s still not working on 02 Sep. Please resolve this urgently. @airtelindia #Airtel #AirtelIndia

  • jha__roshan
    roshan jha (@jha__roshan) reported

    @airtelindia @airtelindia Not only has your service team failed to show up despite repeatedly rescheduling my Wi-Fi appointment, but there is absolutely no response to my complaint on Twitter either. This is not the level of service expected from Airtel.

  • LtGenDPPandey
    Lt Gen DP Pandey (@LtGenDPPandey) reported

    @airtelindia 24 hours have elapsed. Ported mobile number not yet activated. Custumer Care calls take you on a loop. Only option is to go again to service centre. What is the use????

  • RahulJoshi1000
    Rahul Joshi (@RahulJoshi1000) reported

    @airtelindia still my issue is not resolved could you pls check