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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Jaipur, Mohali, Chhindwāra, Pune, Nagpur, Delhi, Patna, New Delhi, Gandhinagar, Hyderabad, Ahmedabad, Indore, Dimāpur, Guwahati, and Mandi.

CityProblem TypeReport Time
Jaipur Internet 2 hours ago
Mohali Internet 3 hours ago
Jaipur Total Blackout 3 hours ago
Chhindwāra Internet 3 hours ago
Pune Internet 4 hours ago
Nagpur Internet 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • kashok1988
    ASHOK (@kashok1988) reported

    What purpose for recharge 2GB data + unlimited 5G . Now 5G not working for last one month. I want reimbursement amount. If you are chested customers. @ConsumerRightX @airtelindia

  • brndbykunal
    Kunal Patrawala | Digital Marketer. (@brndbykunal) reported

    @Airtel_Presence @airtelindia I wanted to reach out to your customer care to discuss the issue but there is no phone number, no email address available for the same. I request a call back to my alternate phone number please and its urgent.

  • as8012285
    Ashutosh Singh (@as8012285) reported

    Disappointed with @Airtel_Presence @airtelindia! Device picked up via Shadowfax (ID: R2197916190SRL) for Broadband ID: 053214286644, but customer support is completely ignoring my refund requests.I have been paying all monthly recharges of ₹589 from my personal bank account,

  • crazytheodolite
    ಚಂದ್ರಶೇಖರ 👷‍♂️🏗️ (@crazytheodolite) reported

    @Airtel_Presence seems to be very busy sending invoices to customer for the services they don't intend to provide. Particularly to the newly coined "SlowLane" 5G service and always out Super Slow Airtel Wifi service... Please do keep up the bad service @airtelindia @airtelnews

  • Trivia_Is_MyJam
    ᴮᴱsg⁷💜🧈🏖️ (@Trivia_Is_MyJam) reported

    @airtelindia your customer service is the worst! I had applied for a duplicate sim as my current sim has suddenly stopped working and the local airtel office says I need to apply for it from the region/state where the sim belongs. When searched on internet, I found no such rule.

  • RavindraKLande
    Ravindra Kishor Lande (@RavindraKLande) reported

    No sign of getting the IP TV connection at my place. request again raised on 26th aug.26 @ Noida Sector 137 airtel store with Amit 9999446884. later visited twice for follow up. nothing has been moved. pathetic service. @airtelindia @Airtel_Presence

  • ankudhiman
    Abhishek Dhiman | Himachal Diaries (@ankudhiman) reported

    @smasithick If you have time, please check and then tweet. If you have no issue, it will help many users who are frustrated with @airtelindia & @reliancejio.

  • iPKAgarwal
    Pritish Kumar Agarwal (@iPKAgarwal) reported

    @airtelindia @Airtel_Presence This complaint was raised on 11th August. Spoke to Supervisor Sahil Sharma today and apparently there is no one senior at the customer service team above him. Not sure what to do. Happy to disconnect and port out. But that’s not being allowed either. Paying charges all month.

  • BhartiJain326
    Bharti Jain (@BhartiJain326) reported

    @airtelindia @Airtel_Presence My SIM is detected by the phone and shows Airtel, but it is showing Emergency calls only and cannot register on the network. I tested the SIM in both slots, and another Airtel SIM works normally in the same phone. Please check and help.

  • AmlanPriyabrata
    AMLAN PRIYABRATA BARIK (@AmlanPriyabrata) reported

    @airtelindia @Airtel_Presence, 3 complaints.0resolution.💀 SR:C5AGD3EST20260821374378 C5AGD3EST20260808259524 C5AGD3EST20260828363655 2026 re bi indoor re network nahi,internet crawling speed re chaluchhi. Paying for 5G, getting frustration. Fix this. @TRAI#AirtelDown

  • Harshhagarwal
    Harsh Agarwal (@Harshhagarwal) reported

    @airtelindia Never take airtel as your broadband partner, kindly prefer jio as when you buy a 6month plan of airtel. Half of the time, internet is not working and after 10 days daily follows if it starts then after 2 days it again stops. Worst customer service #airtel #broadband

  • rohit_weets
    Rohit Jain (@rohit_weets) reported

    @RashiBhandari14 @airtelindia @JioCare Same happening with me.. many times network drops to 4G.. it used to work fine a few months back

  • therajatbishnoi
    Rajat (@therajatbishnoi) reported

    Hi @airtelindia there is an issue with my wifi its been more than 6 hrs internet not working..please can you check mobile number : +91 86991 63294

  • AmlanPriyabrata
    AMLAN PRIYABRATA BARIK (@AmlanPriyabrata) reported

    Dear @airtelindia @Airtel_Presence, 3 complaints, no resolution. SR: C5AGD3EST20260821374378 C5AGD3EST20260808259524 C5AGD3EST20260828363655 Poor indoor network, call drops, voice issues & very slow internet. Please fix this urgently. @TRAI

  • bhumik_jr
    Bhumik Jain (@bhumik_jr) reported

    @Airtel_Presence @airtelindia what kind of priority you are giving to Airtel black customer. My Internet is not working from 3 days and your chat box has only a standard reply that we are working on it. The same reply is been given to non black customer also. Then what’s the use

  • Khajuria_akash
    Akash Khajuria (@Khajuria_akash) reported

    If rescheduling were a sport, my technician would be a gold medalist. Too bad fixing WiFi isn't part of the training. @airtelindia @Airtel_Presence

  • Sdmohseen
    Sayyed Mohseen (@Sdmohseen) reported

    @airtelindia Because of these ongoing issues, all the other SIMs in my family have already been ported to Jio. This is the last Airtel SIM we still have. We stayed with Airtel even when Jio services were free because we trusted Airtel for better network quality. Unfortunately, 2/N

  • PunwaniDeepak
    Sunny Deepak Punwani (@PunwaniDeepak) reported

    @airtelindia Not getting any signal.

  • ysaumitra
    saumitra yadav (@ysaumitra) reported

    @LtGenDPPandey @airtelindia This customer care call number is real headeche. If you want this tap this if you want this than tap this then you will get message our customer service excutive is busy please hold the line. 🫣

  • saiesh44
    anthrax (@saiesh44) reported

    @airtelindia What is the issue with your app ? I am trying to renew my wifi plan, it is just not going through.

  • Bieng_Aditya
    Aditya 🇮🇳 (@Bieng_Aditya) reported

    Hey @airtelindia @Airtel_Presence 5G is available in my area, but the signal is extremely weak and inconsistent. Please optimize the local network capacity and boost the coverage here , my locations is mishrauliya , Ghazipur city station 233002.

  • themisschaotic
    Miranda (@themisschaotic) reported

    @airtelindia took out the ₹299 plan? Why, Airtel, why? Not everyone can keep up with these ever-increasing recharge prices. At this point, it’s honestly time to consider changing my network provider. Sorry Airtel, but you’re about to lose a loyal customer.

  • iamrohitbarik
    Rohit Barik (@iamrohitbarik) reported

    @Airtel_Presence @airtelindia There is an Postpaid wifi connection pending on my name though I have surrendered it before 6 months as I changed my location. I want to take a new connection now but looks like there are some pending amount showing on my name. Please help on this.

  • MalhotraRa41944
    Rashmi Malhotra (@MalhotraRa41944) reported

    I’ve been following up with #airtel for 4 days as there’s no broadband at my business place . @airtelindia @Airtel_Presence is neglecting complaints, giving false promises & impacting my business #patheticairtelservices. Complaint # 13922051311, 13922051346 @jagograhakjago

  • vishnuv94
    Vishnu Vijay (@vishnuv94) reported

    @airtelindia @airtel_presence Still awaiting a response after 3 hours. I have no working channel to raise this complaint. Please address this urgently as it is affecting our work.

  • mdsamiul05
    Samiul (@mdsamiul05) reported

    @JioCare Another day, still no acknowledgement on the installation promised for 30th Aug. Very unprofessional. If you can’t deliver, just let me know—I’ll cancel and go with another provider @airtelindia

  • vikash_shah
    Vikash Shah (@vikash_shah) reported

    @airtelindia @Airtel_Presence have called multiple times to unbundle my Airtel one plan and was keep on hold for 25 minutes by your customer care. It has one horrible experience for one simple request. Account id 10101022258442. Have been following on these for 5 days now

  • Amitkum62843873
    🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reported

    Hi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel @Airtel_Presence

  • SureshJ00046793
    సుरेsh (@SureshJ00046793) reported

    @airtelindia @airtelindia this frustrating and bad experience with Airtel, I’ve been facing an Airtel Wi-Fi issue for the past 3 days. Despite contacting customer care multiple times, I have not received any proper response or resolution, and no technician has contacted me.

  • RahulGovindRao
    RGR (@RahulGovindRao) reported

    This is extremely disappointing, especially considering the service quality Airtel is providing. Airtel needs to seriously improve its infrastructure and ensure uninterrupted internet connectivity during power outages. #Airtel @airtelindia @Airtel_Presence @airtelnews