Airtel India

Airtel India Outage Report

Why is my Airtel India service not working?

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Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Airtel India Outage Chart 07/23/2025 17:55

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Will Airtel India compensate me for the outage?

The recent Airtel India outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with Airtel India if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Airtel India has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (18%)

    Phone (18%)

  3. Wi-fi (17%)

    Wi-fi (17%)

  4. Total Blackout (15%)

    Total Blackout (15%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Ludhiāna, Cochin, Jamshedpur, Delhi, Mohali, Pune, Bhubaneshwar, Mumbai, Chennai, Nashik, Soalkuchi, Indore, New Delhi, Bengaluru and Jaipur.

Loading map, please wait...
City Problem Type Report Time
IndiaThiruvananthapuram Internet
IndiaLudhiāna Internet
IndiaCochin Wi-fi
IndiaJamshedpur Total Blackout
IndiaDelhi Internet
IndiaMohali Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • SHEETABHA Sheetabha Bajpayee (@SHEETABHA) reported

    Hello @airtelindia request id 650963165 has been pending since 19th July. Agent calls to only reschedule and does not pick up after that. DTH is pathetic, Internet is bad. Please help me for the disconnection process. It is better to move out. @ACTFibernet can you please help?

  • _shourya__ Shourya Mittal (@_shourya__) reported

    @Airtel_Presence @airtelindia how long will it take to talk to a real person in your customer care team ?

  • Shubham_05_1999 Shubham Mhatre (@Shubham_05_1999) reported

    Hey airtel this is so frustrating from past 2 months I have complaint about my network issue but you guys are not ready to respond. Such a shame I am not able to talk to the customer care. @airtelindia @airtelnews #network

  • GauravsUpadhyay Gaurav sharma (@GauravsUpadhyay) reported

    @airtelindia @ViCustomerCare My number 9999722734 was closed in 2021. I’ve emailed both your teams multiple times but still no clarity. It was shifted from a corporate to personal number before closing. Please help me track what happened to it. URGENT. #MobileNumberIssue

  • TheVijayM Vijay (@TheVijayM) reported

    @Airtel_Presence Reminder 2 @airtelindia @Airtel_Presence Please increase your network strength. Unable to use data services due to poor internet speed. Unable talk properly due to poor network connectivity.

  • TadviAnuj Anuj Tadvi (@TadviAnuj) reported

    Ported all my Vi SIMs to Airtel today. Tired of @ViCustomerCare terrible service — enough is enough. Airtel is offering 12 months of Perplexity AI for free! Saying goodbye to Vi and hello to a smarter and smoother @airtelindia. #ByeVi #HelloAirtel #PerplexityAI

  • ihd10 Hemant (@ihd10) reported

    @Airtel_Presence @airtelindia pathetic airtel cutomer service. i requested these robots & morons i want to talk to customer care regarding billing as despite me paying for full year another bill was raised. They stopped responding to my DM

  • Navdeep14378987 Majha Quality Investment (@Navdeep14378987) reported

    @airtelindia There are not such any kind of Support to talk with Customer in International Roaming. You Should work on them

  • bruceda67788204 bruce davis (@bruceda67788204) reported

    @airtelindia @airtelnews @jagograhakjago Pathetic service. And blood ******* Airtel. For the sale of sim card they talk rubbish things and give something else. Worst service ever. It's been 1 wk I'm using but it's really worst and disgusting #SayNotoAirtel

  • grok Grok (@grok) reported

    @sandeep_447 @airtelindia @X It's plausible—older reports (e.g., Reddit) highlight recurring failures, turning replacements into a revenue stream post-warranty. No major 2025 spikes in complaints found. Try affordable compatibles on Amazon (~150 INR) or contact Airtel for a free fix if under warranty.

  • mrityunjoi Jay (@mrityunjoi) reported

    Disappointed with service of @airtelindia even though i pay for 5g terrible network in my area. And after multiple complaints no response at all. Also I don’t want to talk to your chatbot .

  • yashhhguptaaa Yash Gupta (@yashhhguptaaa) reported

    Worst service by Airtel. Been calling their customer care for 3 days to shift my WiFi. They talk politely but give false hopes. Staff don’t pick up calls, keep their phones switched off. Atleast give clear timelines instead of misleading customers. @airtelindia @Airtel_Presence

  • fuckedupmindsf Asce (@fuckedupmindsf) reported

    It's so frustrating to call customer care @airtelindia u have to go through some automated bot first tell it your problems u will tell it multiple times it won't understand and then u have to go through hell and u still won't be able to talk to them and network is so bad

  • MuraliKingMake1 Murali@King Maker (@MuraliKingMake1) reported

    @airtelindia what the bloody slow internet connection and there no chance to talk with cstmr care on cal I've recharged today ie.,on 21st July 2025 and it end on 17 August now facing slow internet I raised complaint,but resolving date is 6th August!! WTF I do till 6th aug 🤷

  • sampathsam66 sampath (@sampathsam66) reported

    @tweetrsramesh @ACTFibernet Just identified the id to write the same complaint as above.. Service is getting poor day by day.. No resolution from sat evening. Pushing us to port to @airtelindia may be ??

  • gauro_wadoo Gaurav Wadode (@gauro_wadoo) reported

    @Airtel_Presence @airtelindia I want to discontinue my Airtel number 9175916489, but it’s impossible to reach your customer care! 198 is useless – no option to talk to a real agent. The app also has no solution. Please help me close this number urgently. #Airtel #CustomerCareFail

  • TheSanjeevBatra Sanjeev Batra (@TheSanjeevBatra) reported

    @airtelindia @Airtel_Presence Dear Airtel, is there any human way left to talk to your customer care team? I have tried over 15 times in the past 24 hours, but your IVR/bot system seems designed to avoid real support. Please assist 🙏. Arrange a call. Thanks in anticipation

  • TheSanjeevBatra Sanjeev Batra (@TheSanjeevBatra) reported

    @airtelindia @Airtel_Presence Dear Airtel, is there any human way left to talk to your customer care team? I have tried over 15 times in the past 24 hours, but your IVR/bot system seems designed to avoid real support. Please assist 🙏. Arrange a call. Thanks in anticipation

  • RApoorva Apoorva Ramesh (@RApoorva) reported

    Been an @ACTFibernet user from 5 years now. But for the last 2 months we have got pathetic service ans every time there is an issue. It’s an office connection despite requesting them to rectify the service is so bad. Time to switch i guess @airtelindia @JioCare #bengalurustress

  • RApoorva Apoorva Ramesh (@RApoorva) reported

    Been an @ACTFibernet user from 5 years now. But for the last 2 months we have got pathetic service ans every time there is an issue. It’s an office connection despite requesting them to rectify the service is so bad. Time to switch i guess @airtelindia @JioCare #bengalurustress

  • tigerkir Vasudev Pai (@tigerkir) reported

    Then I called the appellant compalint number for Jio Fibre where I was cut off from line during my talk with the concerned officer. These downtimes are very much disturbing me and thinking of moving to @airtelindia or @asianet fibre. I am a continuous customer of @reliancejio 3

  • tigerkir Vasudev Pai (@tigerkir) reported

    Then I called the appellant compalint number for Jio Fibre where I was cut off from line during my talk with the concerned officer. These downtimes are very much disturbing me and thinking of moving to @airtelindia or @asianet fibre. I am a continuous customer of @reliancejio 3

  • SrbSeth Saurabh Seth (@SrbSeth) reported

    @airtelindia how does one get to talk to your customer service? I am in an infinite loop talking to your IVR

  • SrbSeth Saurabh Seth (@SrbSeth) reported

    @airtelindia how does one get to talk to your customer service? I am in an infinite loop talking to your IVR

  • pinderanttal Parminder Singh (@pinderanttal) reported

    @ViCustomerCare @airtelindia is there a way to port the number to your network? @ViCustomerCare planning to leave this network after 20 years

  • Abhay29259562 Shivesh Shukla (@Abhay29259562) reported

    @airtelindia hello airtel india why your network is so poor I tried all the possible ways but nothing works your 4G is worst than 3G if you can not provide proper service please return my recharge money I'll port to Bsnl

  • rdeepak1416 DEEPAK (@rdeepak1416) reported

    @airtelindia why from 4 days recharge like begging tune In my area bsnl network is good Already many shifted to bsnl Airtel owner is sunil Mittal Begging like tune for recharge not good Validity 4 days still ahead @DoT_India @TRAI u don't having any control On telecom co

  • TechnicalLakhan Navhal Design & Emitra (@TechnicalLakhan) reported

    @navalarora2002 @Airtel_Presence @airtelindia Yes they are very irresponsible for there service there is no way to talk with customer care now a day airtel doing a big scam with its customers please don't waist your money now on this company product

  • TechnicalLakhan Navhal Design & Emitra (@TechnicalLakhan) reported

    @navalarora2002 @Airtel_Presence @airtelindia Yes they are very irresponsible for there service there is no way to talk with customer care now a day airtel doing a big scam with its customers please don't waist your money now on this company product

  • pingolia_hemant HP (@pingolia_hemant) reported

    @airtelindia @Airtel_Presence your network really sucks despite paying premium price. Stop claiming best network. You claim 5G and provide 2G speed. Have some shame and fix the things. Why one would pay premium if services are no better than BSNL. Porting to BSNL seems wise now.