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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 53% Internet (53%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Guwahati, Kolkata, Chhindwāra, New Delhi, Pune, Ahmedabad, Chennai, Mumbai, Jaipur, Varanasi, Hyderabad, Agra, Delhi, Chandigarh, and Dehra Dūn.

CityProblem TypeReport Time
Guwahati Internet 2 hours ago
Kolkata Internet 6 hours ago
Chhindwāra Wi-fi 6 hours ago
Chhindwāra Phone 7 hours ago
New Delhi Internet 7 hours ago
Pune Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Kumaresan88
    குமரேசன் ஏமராஜன்🇮🇳 (@Kumaresan88) reported

    @airtelindia @Airtel_Presence if you can not provide permanent fix, don't want to continue your service

  • awaneesh23
    Awaneesh Sharma (@awaneesh23) reported

    @airtelindia - H Team , it’s been 48 hours and there is no wifi at my home . Have contacted customer care and written to nodal team.Request no 13919349912. Can anyone help resolve this at the earliest

  • golmal101
    Beardo (@golmal101) reported

    @airtelindia is there some sense of logic and humanity left? My 71 year old mother has been running around to activate her number since a month but there is no help coming forth from airtel stores. What kind of harassment is this, especially for a senior citizen???

  • RashiChandra
    R. Chan (@RashiChandra) reported

    @airtelindia I don't know what kind of service @airtelindia is running, but honestly, I am seeing such a message after probably 10 years when unlimited plans didn't exist before. @Airtel_Presence

  • rafi_nasreen
    RAFI NASREEN (@rafi_nasreen) reported

    @airtelindia I'm facing problem of sudden network lost related my primary phone number. It is happening since evening. #airtelindia

  • thebestramesh
    Ramesh Yadav (@thebestramesh) reported

    Poor @airtelindia ... Poor service @airtelnews

  • oliverdgr888
    Oliver Joshua Jacob (@oliverdgr888) reported

    Shittty internet and zero connectivity @airtelindia please look into this. Thank you for contacting us.The Service Req. No.for your Airtel No. 9999140631 is C4GDC2DEL20260829682077,registered on 29-aug-2026 10:46.We will update you the status by 29-AUG-26

  • jattan57291
    Sam Jattan (@jattan57291) reported

    Hey @airtelindia and @Airtel_Presence I'm facing the issue of related re verification of sim card I have completed it in June 2026 but now it's again started coming message related do again verification and also disclaimer on calls please solve issue fastly

  • VarlinPanwar
    Sqn Ldr Varlin Panwar (Retd) (@VarlinPanwar) reported

    Dear @airtelindia, my WiFi has been down since over the past 24 hours and I have been in touch with my dedicated relationship manager but to no avail. The only response that I have got till now is that there is some upgrade work going on and the work will continue over the next few hours. The same reply has been furnished by your customer care executive over the past 2 working days. Its a serious concern for remote workers like me, where they are cut off from their internet connection for extended duration, for no viable reason. I am sure you are going to charge me the entire amount of my bill, irrespective of whether I use my allotted data or not. In that case, why should I pay the full amount when you have failed to provide the service I have been paying for, over the past so many years. I have an unlimited data mobile connection but even using that as a Hotspot for my laptop is not helpful since you have put a cap on the data that I can use through my mobile.

  • raghav7286
    Raghav (@raghav7286) reported

    @airtelindia 🙄Hey @reliancejio @JioCare , any room for a stranded customer looking for actual service? Offer me something good! 🤝

  • pranavsejal
    Pranav Trivedi (@pranavsejal) reported

    @airtelindia airfiber: Pathetic level of service, false promises, and extremely rude behaviour of the technician who called to attend urgent call after 2 days. Please DM the process of surrendering Airtel fIber connection. Your people calling and threatening me to reach home now

  • ravibhutada
    Ravi Bhutada (@ravibhutada) reported

    @airtelindia Worst service response Least bothered service Just sending rescheduled visit, without in robotic way any direct communication #ThickSkinn or #Mintingmoney is business Noted Don't ask for details ,check and review to how many users you are harrassing ,

  • sahdevsaini
    sahdev Saini (@sahdevsaini) reported

    Highly unethical behavior by @Airtel_Presence @airtelindia! Field engineer 'Shubhash' deceitfully took OTP over call, falsely closed my router replacement ticket & raised an unauthorized shifting request without consent. Internet is totally down & he’s ignoring calls! Fix ASAP!

  • rituranjan06
    Ritu Ranjan (@rituranjan06) reported

    @airtelindia I'm struggling with my internet from last 3 days for 0618517284011_wifi. No local team is supporting me. Everyday they are giving new excuses and not fixing my problem.

  • amitjaain
    amit jaain (@amitjaain) reported

    @airtelindia @Airtel_Presence every alternate day the WiFi stops working for 5-6 hours in Kalbadevi Can’t understand what kind of service is this. We are facing tremendous problems and bussiness loss because of this. Hope Airtel understands the situation

  • ajay2112in
    Ajay Sharma (@ajay2112in) reported

    Worst service. Dont port to airtel @airtelindia @Airtel_Presence @airtelnews #DontPortToAirtel

  • Aarifhu8472
    Aarif Hussain (@Aarifhu8472) reported

    @airtelindia Recharged ₹899 for 2GB/day + Unlimited 5G, but it now shows 1.5GB/day without 5G. Please refund/rollback or update the plan. Your executive promised resolution in 4 hours last night, but no update yet. Please fix this. contact now as its going to be active tonight.

  • khaki_sewak
    Indian_cop (@khaki_sewak) reported

    internet and network not working for 5 days properly. Kindly raise my request to discontinue the service as soon as possible. I do want to talk to your support staff. Do not share any customer care phone number...any questions send me in DM. @airtelindia

  • ajay4change
    AJAY MAHAJAN (@ajay4change) reported

    @airtelindia Hi Airtel team Why suddenly my postpaid sim card not working. Is there any issue ongoing in our area.

  • Prabal_friday
    Friday_r_24 (@Prabal_friday) reported

    @Airtel_Presence @airtelindia Highly disappointed with your unprofessional staff. I requested a single ₹1199 Family Postpaid + Wi-Fi plan for 4 numbers. Instead, your team mistakenly activated TWO separate ₹1199 plans, and now I am being double-billed. Fix this bill and refund

  • n4netrasharma
    Netra Kumar Sharma (@n4netrasharma) reported

    @VarlinPanwar @airtelindia @airtelnews This is everywhere, they actually give contracts to local vendors which often lack professional approach towards customers and hardly take any pain in problem resolution

  • RickSanchezz_69
    Albus Percival Wulfric Brian Dumbledore (@RickSanchezz_69) reported

    What kind of **** show you are running? Can't connect to agent, no response to messages or email. I have been complaining that OTPs are not being received on my number , how th do i get someone to fix it ? @airtelindia

  • ikbalhssn
    Ikbal Hussain (@ikbalhssn) reported

    @airtelindia @AdobeExpress There is no network in my area at all. Affecting important work.

  • heychandreshh
    Chandresh Gayri (@heychandreshh) reported

    @airtelindia Seriously, stop blaming my phone. 5G doesn’t work on 2 different devices, and others are facing the same issue. Yet Airtel keeps giving the same excuse. Why recharge long-term when your service doesn’t work? Shaawant No response to my emails either. Fix this.

  • Pksingh900
    Prashant Singh (@Pksingh900) reported

    @airtelindia your wifi service in noida is ****. We are facing issue from last one week. We have complaint more than 10 time but no resolutions.

  • ironyish
    avinash kumar (@ironyish) reported

    Worst service @airtelindia

  • elondmastwa
    RudraShiva (@elondmastwa) reported

    @TRAI i need to complaint about @Airtel_Presence @airtelindia for fraud with Service ID: WFVRX0BUZY. Asking then for docket number they arent providing

  • PrakashSwaty
    Swaty Prakash (@PrakashSwaty) reported

    Shifted to Ahmedabad. Thought good ol #airtel would be fine. But the last one month has been horrible. Wifi got connected after 10 days of waiting. Then no wifi connection as soon as the room shifts. No reply. No response. No customer care. @airtelindia is clearly no Jio

  • abhaidwivedi
    Abhai N. Dwivedi🇮🇳🚩⚖ (@abhaidwivedi) reported

    @TRAI I Am Fed Up With @airtelindia . As they have blanked out my number from 3 days after migrating frol prepaid to postpaid I have escalated complaints through mails,calls and airtel stores but they are not able to rectify it They are just giving me false assurances Kindly help

  • cool_aman02
    Aman Trivedi (@cool_aman02) reported

    @airtelindia How can a number used continuously since 2010 suddenly be blocked due to a KYC issue? It was even re-KYC’d successfully in 2017. Now we're being asked to either abandon the number or pay ₹884/month for postpaid. This is unacceptable. Please restore number. #Airtel