1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 12: Problems at Airtel India

Airtel India is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 23% Wi-fi (23%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Delhi, Chennai, Lucknow, Chhindwāra, Raipur, Pune, Bengaluru, Ahmedabad, Guwahati, Patna, Cochin, Chandigarh, Ludhiāna, Mumbai, and Rohtak.

CityProblem TypeReport Time
Delhi Wi-fi 1 hour ago
Chennai Wi-fi 3 hours ago
Lucknow Wi-fi 7 hours ago
Chhindwāra Internet 10 hours ago
Raipur Wi-fi 11 hours ago
Pune Internet 11 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • photojourney_tc
    VJs Travellingcamera (@photojourney_tc) reported

    @airtelindia 2 weeks of the escalation and no response. Are you guys shutting down the company?

  • TamannaSenapat1
    Tee (@TamannaSenapat1) reported

    @airtelindia @Airtel_Presence this is second time in month its happening there us outage again how are we supposed to work ? Why are you having so many outages in the middle of day. What service is this? @jagograhakjago

  • chaitanya147
    Chaitanya Kumar (@chaitanya147) reported

    @airtelindia Took ₹5000 for a 1-year roaming plan. SIM failed after 1 month. Roaming Department acknowledges the issue but refuses a refund or any practical replacement option outside India. 11 months of paid service lost. Supervisor Simple Shivani’s answer: “Not our problem.”

  • bandartwts
    बंदर 🇵🇸 (@bandartwts) reported

    Hi @airtelindia @Airtel_Presence I am not seeing unite8 sports channel on airtel xtream DTH box. Please help.

  • dp_beer
    Akumar (@dp_beer) reported

    @moneycontrolcom Airtel @airtelindia should just shut down ! They have the worst services ! You can have Airtel black pay thousands to them but their app sucks ! Their IVR sucks !

  • rajneeshtomarg
    rajneesh tomar (@rajneeshtomarg) reported

    @airtelindia it’s highly disappointed with your service. Your service provider Mr Ved in Delhi assured to provide broadband connection in newly build GPRA type houses in Sarojini nagar and had all formality done including payment of fee. However installation team refused.

  • corruption_scam
    Corruption_Scam_X (@corruption_scam) reported

    Dear @airtelindia Are you shifting back to 4g network in india because last 3 days my iphone not catching your 5g network so 5g unlimited ki batti banake kiske pichwade me dalni hai and i know in vishwaguru sim port is not the solution we need strict law against you.

  • ravisha92389639
    ravishankar (@ravisha92389639) reported

    @ErSudiptaJana @Airtel_Presence @airtelindia daily sending emails to airtel and their response is same. Dont know what their issue is with IPTV

  • chattychd
    Chitranjan Agarwal (@chattychd) reported

    @airtelindia @airtelnews why is the internet not working? The voice is, no internet though. Also no messages for when it will be up. The service request is also not showing up. Please look into this urgently. Sector 19, #Chandigarh

  • HitesshJain
    Hitesh Jain (@HitesshJain) reported

    @airtelindia team my issue is still not resolved regarding Airtel D2h . The engineer is demanding INR 150 for which a complaint is already made. But not yet resolved. Please resolve the query on priority

  • shefali1493
    shefali (@shefali1493) reported

    2/2 and no resolution is being provided on time, why should my services be disconnected? This is highly unfair to customers. Please provide a clear update on when this issue will be resolved. @Airtel_Presence @airtelindia

  • VishhalSJain
    Vishal Singh Jain (@VishhalSJain) reported

    @airtelindia @vodafone why are you not allowing RCS messaging on iPhones? No stupid questions please 🙏

  • Dr_Shiv_kumar_
    Dr. Shiv_Kumar (@Dr_Shiv_kumar_) reported

    @airtelindia Thanks for charging me for 5G while delivering 4G that works at 2G speeds. Despite multiple complaints, nothing has changed. Calling this service 5G feels more like advertising than reality. #airtelindia

  • Feelnature13
    Drx.Anurag (@Feelnature13) reported

    @airtelindia @Airtel_Presence @airtelnews Kindly provide a permanent solution by inspecting the distribution box and, if technically feasible, shifting/adding a distribution box closer to my area. Please resolve this at the earliest. :::

  • VIVEKSD27
    VIVEK SINGH (@VIVEKSD27) reported

    @Airtel_Presence @airtelindia Can someone from the network team take ownership and provide a concrete resolution timeline? Customers shouldn't have to repeatedly chase support for a service they are already paying for.

  • AakashAgraharii
    Akash🌐 (@AakashAgraharii) reported

    @airtelindia Airtel has reduced the 5G speed to 30-40mbps only for prepaid customers after introducing priority postpaid scheme/fast lane service. Prepaid customers have been cheated.

  • LawyersCorpora1
    Lawyers Corporate (@LawyersCorpora1) reported

    It is highly unprofessional attitude of Airtel wifi personnel failing to fix recurring no network issue and then Mukesh Trivedi technician disconnecting the call and not picking up #Airtel @airtelindia

  • sambitsinha
    Sambit Sinha (@sambitsinha) reported

    @airtelindia @airtelnews broadband down. Complained several times. No response. IVR std reply. My monthly payment for last 10yrs is significantly above ur ARPU. Deserve better service. Service Request no 11032215451. Posting on X so u know why I have decided to bid goodbye

  • _priydarshi
    Tushar Priydarshi (@_priydarshi) reported

    @airtelindia @Airtel_Presence Unable to activate eSIM on Pixel 7. Airtel Thanks app says to select Airtel India during eSIM setup, but my phone only shows QR code/activation code options. Please help.

  • saurabhisbarai
    SAUrAbH#1212 (@saurabhisbarai) reported

    @Airtel_Presence I have already sent my mobile number on yesterday, The whole day gone no one came to fix WiFi, Even today no update as of now! Pl make it fast! Who takes 24 hour just to fix a simple WiFi network in a city @airtelindia

  • chandnisingh108
    News with Views (@chandnisingh108) reported

    @pradhnitin @airtelindia I hate @airtelindia . . I never have network, made so many complaints. . Nothing works.

  • ayush4275
    Ayush Das (@ayush4275) reported

    Dear @Airtel_Presence,@airtelindia Our area is officially covered by 5G, but for the last 2–3 months the Airtel network quality has become extremely poor. This is not just affecting my device—I have checked with my family members and neighbors, and they are facing the same issue

  • ZIplayzYT
    ZI (@ZIplayzYT) reported

    @airtelindia @Airtel_Presence More than 12 hours my wifi is down, multiple tries to get in touch with customer care failed. Created complain via Airtel app, the technician failed to show up, now rescheduled for Sunday. You couldn't respond to me on a working day and expect me to trust you guys to show up on a Sunday? I think it is time to part my way with airtel, 10 years of trust down the drain. Easily the worst customer service #fail

  • SinhaRahul3365
    Rahul Sinha (@SinhaRahul3365) reported

    @airtelindia I am using airtel after multiple complaints wifi speed still not working airtel services are pathetic with zero quality and accountability no one will serve you

  • JAATbajju18
    Bajarang Lal choudhary (@JAATbajju18) reported

    Hello @airtelindia there is continues internet problem in my area , we have made complaints but still no solution. From last 15 days we are facing this ! Kindly look into this plz .

  • Monish__E
    thedesigner.login (@Monish__E) reported

    are telling that dth boxes are out of stock,needs to wait for another few weeks to activate We have choosen airtel for its service & trust but wifi also interrupting suddenly & its been painful slow process to activate wifi & dth Pls rectify asap @airtelindia @Airtel_Presence

  • souravpurohit
    sourav purohit (@souravpurohit) reported

    One of my postpaid @airtelindia number all of a sudden got no network. Is this the premier service @airtelindia

  • _priydarshi
    Tushar Priydarshi (@_priydarshi) reported

    @airtelindia @Airtel_Presence Unable to activate eSIM on Pixel 7. Airtel Thanks app says to select Airtel India during eSIM setup, but my phone only shows QR code/activation code options. The app also shows "We're facing difficulty connecting." Please help.

  • parakhsinha96
    Parakh Sinha (@parakhsinha96) reported

    @airtelindia I have not received a single call or text on the app for my complaints its been over a day, no replies on the DMs I have not network, ill be switching services

  • _kutty_tamil_
    தமிழ் செல்வன் (@_kutty_tamil_) reported

    @Airtel_Presence @airtelindia I have successfully cancelled the connection and got another vendor who did a great support and installed the connection in 3 hours. Thank you for the worst support and customer experience. Good bye Airtel #BycottAirtel #airtel #relievedfromairtel