1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 22: Problems at Airtel India

Airtel India is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Thāne, Pathanāmthitta, Chhindwāra, Patna, Delhi, Chandigarh, New Delhi, Lucknow, Bhopal, Bengaluru, Kallakkurichchi, Indore, Chennai, Kota, and Pune.

CityProblem TypeReport Time
Thāne Internet 21 minutes ago
Pathanāmthitta Internet 47 minutes ago
Chhindwāra Total Blackout 1 hour ago
Chhindwāra Wi-fi 2 hours ago
Chhindwāra Internet 2 hours ago
Patna Wi-fi 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • abhi_verma05
    Nikk (@abhi_verma05) reported

    @airtelindia what the nonsense bullshit your WiFi not working from yesterday morning. Bill tumhare time se generate hote hai or net 2 din se chal hi nhi rha. Pathetic customer support @Airtel_Presence @airtelnews

  • anadikakhajuria
    Anadika Khajuria (@anadikakhajuria) reported

    @Airtel_Presence @airtelindia My International Roaming was disabled, and I did not use internet abroad. Airtel’s own terms state that International Roaming is disabled by default and that charges for roaming usage apply when the service is activated and usage is generated.

  • Santomish2
    Santomish (@Santomish2) reported

    @TRAI @airtelindia I would urge all to comment if facing a problem with Airtel for poor connection and service but charging full amount every time. There is no grievance escalation portal. Just talk to them or write a mail and no resolution but continue. Need to take it to fianality.

  • spancharia1
    Shobhit pancharia (@spancharia1) reported

    Very poor service at suratgarh location and no complaint is being processed @airtelindia

  • shivjanamTech
    Shivjanam Tech🐦 (@shivjanamTech) reported

    Hii @airtelindia my sim card has been distroyed any where that I need that So how I can get it back My same number is required to much Plz help

  • misterA0120
    Mr. Aathil (@misterA0120) reported

    @airtelindia wtf? I cannot connect my watch to my postpaid plan? Why is your service so garbage?

  • gopalmadan1085
    madangopal53 (@gopalmadan1085) reported

    @Airtel_Presence @airtelindia your customer care will never call at the time informed to them. They will call while I am busy or not able to take calls. They will send msg they called and I never answer. Inefficient to the core. Useless staff in your Customer care.

  • VivekGandigude
    Vivek (@VivekGandigude) reported

    Why the hell @airtelindia so many spam messages for reacharging ? Every other hr... @Airtel_Presence Can't fix network issue, but for recharge expiry, msg every other hr

  • psmokashi1
    Disclaimer-RT and Likes don't mean ENDORSEMENT (@psmokashi1) reported

    @airtelindia @Airtel_Presence. For more than 24 years... I had three mobile plus one wifi. Cause of lack of services I was forced to surrender or cancel one mobile connection and port out the other mobile number. I really hope that a Platinum Customer is treated better.

  • Rathaurviveks
    Vivek (@Rathaurviveks) reported

    @airtelindia, @Airtel_Presence Hello Airtel I- how long does it take for you to unbundle acounts in Airtel Black? My request is pending since 12th August. After 8 calls on 121, including to 2 supervisors, the status is pending due to ‘technical issue’. @trai consumer’s rights?

  • animeshpadhi
    Animesh Padhi (@animeshpadhi) reported

    Issue unresolved since 11 Aug! Wrongful shifting request still active in app for DSL 03324530987_wifi (Kolkata) - wrongly raised by your CC. Pl CLOSE it & initiate PERMANENT disconnection post unbundling. Multiple payments done. Need urgent closure! @Airtel_Presence @airtelindia

  • thebadalvijay
    βadal Vijay (@thebadalvijay) reported

    @airtelindia I am facing a major issue with my 5G unlimited data. Despite having an active unlimited 5G plan, my 4G data is being consumed instead. Once the 4G data gets exhausted, my internet stops working completely. Please look into this urgently. @Airtel_Presence

  • Dhawan27
    Anmol Dhawan (@Dhawan27) reported

    My eSIM profile of Airtel in iPhone 17 pro is stuck on activating status from months and I am not able to remove the eSIM as there is no option to delete the same as well. Can someone help @AppleSupport @airtelindia

  • ashu_k7
    Ashutosh Kumar (@ashu_k7) reported

    @airtelindia @Airtel_Presence my internet is not working from yesterday. Please do the needful

  • okbhaicool
    TryingToFindAGoodUsername (@okbhaicool) reported

    Bhai @airtelindia got your wifi installed day before yesterday and it stopped working yesterday. Service requests keep getting rescheduled, now I am the one running after agents to fix the problem. Terrible experience 😡

  • shivjanamTech
    Shivjanam Tech🐦 (@shivjanamTech) reported

    @airtelindia @AdobeExpress Hii @airtelindia my sim card has been distroyed any where that I need that So how I can get it back My same number is required to much Plz help

  • arunph
    Arun Philip (@arunph) reported

    Requested cancellation of my Airtel wifi several months back but it is still not done and is suspended. My repeated requests to uninstall wifi and collect equipment is not done yet. Next inline is my Airtel mobile which has the same consistent poor internet issue @airtelindia

  • dessplayz
    Großartig ❂ (@dessplayz) reported

    Absolutely pathetic service from @Airtel_Presence @airtelindia yet again My Wi-Fi has been completely dead for 3 days . The exact same nonsense happened to me before and took 5 agonizing days to fix! The local area agency is completely incompetent.

  • mamta_kale
    Mamta Painuly Kale (@mamta_kale) reported

    @airtelindia SUBJECT: IMMEDIATE DISCONNECTION OF SERVICE AND REFUND REQUEST Dear Sir/Madam, This is to formally inform you that WE HAVE DISCONTINUED AND REMOVED YOUR SYSTEM/SERVICE WITH IMMEDIATE EFFECT FROM TODAY. KINDLY CONSIDER THIS LETTER AS FORMAL NOTICE OF DISCONNECTION, EFFECTIVE IMMEDIATELY. We further request you to kindly process a refund for the unused service period. AT A MINIMUM, WE REQUEST A REFUND FOR THE LAST ONE MONTH . If possible, we would appreciate a refund for the ENTIRE ONE-YEAR PERIOD, as applicable under the terms and conditions. We request you to process the eligible refund at the earliest and confirm the same in writing. THANK YOU FOR YOUR LACK OF COOPERATION AND EXTREMELY DISAPPOINTING CUSTOMER SERVICE. Mamta

  • pbasu51272
    Raja (@pbasu51272) reported

    @airtelindia @Airtel_Presence @airtelnews i am so frustrated with your network even in gurgaon where you are based your network doesn’t work and i am black customer … just sucks am tired and want to move….

  • UNBHAKKT
    SucidalBarcaFan  (@UNBHAKKT) reported

    @airtelindia literally doesn’t work after u purchase their per day unlimited data topup Not even 3g speed Worst worst worrst

  • VICKYSI1
    Vikrant Bahadur Singh (@VICKYSI1) reported

    @airtelindia my WiFi has stopped working for the past two days. I have contacted your customer care executives at least half a dozen times, but the problem still hasn’t been resolved... please fix ASAP

  • APamnani
    Aniil A Pamnani (@APamnani) reported

    @airtelindia My wifi is not working since yesterday. The below ticket has now been abruptly closed from your end even as the issue persists. 13915240254

  • UNivangine
    Umesh Nivangune (@UNivangine) reported

    Dear @airtelindia , can you please provide the service ASAP. I am waiting since 7 days to restore my dth service within same building. @reliancejio do you have any service wifi+IPTV. Please let me know

  • Ranvijay4
    Ranvijay (@Ranvijay4) reported

    Dear @airtelindia I regret to inform that I had requested for wifi location shift on 12th. Despite of being your Black customer, your team is not not doing that.

  • DaveBK18
    BKD (@DaveBK18) reported

    @airtelindia Any one is there? Does Airtel Customer care EXISTS

  • Ashwin60012518
    Ashwin (@Ashwin60012518) reported

    @airtelindia the Internet connectivity is so slow and your bot doesn’t understand the issue. I am unable to reach anyone from your support?

  • ShivYadav2301
    Shiv Kumar Yadav (@ShivYadav2301) reported

    @Airtel_Presence @airtelindia Please have a senior/legal officer review the matter and provide a resolution. I am prepared to pursue the appropriate regulatory/consumer forum if unresolved.

  • bakra_dadhi
    snorlex_singh (@bakra_dadhi) reported

    After 15 year me and my 4 family members finally going to port my @airtelindia sim to any other network and we don't have any reason to stay with Airtel they discontinued one of the most popular plan like 299 and 572 plan when other network still have these plan thank you Airtel

  • shahnawab
    Shah (@shahnawab) reported

    @airtelindia Non-existent features of the Aitrel Thank App (although there is nothing to be thanked) and I pointed out to her she run away after disconnecting the call. Can anybody see the Network and Devices Menu here?