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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

August 8: Problems at Airtel India

Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Hyderabad, Bhopal, Chhindwāra, Bengaluru, Dharamsala, Indore, Pune, Kolkata, Imphal, Delhi, Mumbai, Kāraikkudi, Guwahati, Nashik, and Mālegaon.

CityProblem TypeReport Time
Pune Wi-fi 8 minutes ago
Hyderabad Total Blackout 34 minutes ago
Bhopal Wi-fi 41 minutes ago
Chhindwāra Internet 46 minutes ago
Bengaluru Wi-fi 2 hours ago
Chhindwāra Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Swarn9999
    Swarn (@Swarn9999) reported

    @airtelindia A complaint has. been raised multiple times that the Wi-Fi is not working properly,but yet there has been no resolution. Do you want me as a customer or not…

  • RiaRevealed
    Ria (@RiaRevealed) reported

    @airtelindia @Airtel_Presence Just 4 days ago, you had a network issue that left the internet down for 5 hours. And now, again, just like the roads of India, even your wires seem to get damaged far too often. If you can’t do your job efficiently, let me know. I’d rather switch to @tataplayfiber than keep putting up with your pathetic network service.

  • RajuAnand11
    ...R (@RajuAnand11) reported

    Hey @airtelindia , I am an existing customer for the past 20 years. My first number was from Airtel which still is my number. This needed to be said so that you could take my matter a bit serious. For a loyal customer. I am facing an issue. My other sim is blocked, it's asking for PUK CODE. I can't literally visit a store. Packed schedule. And my Grandfather can't chat with his Broker because we don't remember his number. He's not been able to trade for the whole week. Alot has happened. Help me out man!

  • Pradeep30165251
    Pradeep (@Pradeep30165251) reported

    @airtelindia Why 121 is not accepting complaints. It says `we are experiencing problem` and disconnects.

  • Rishi_BN
    Rishi B (@Rishi_BN) reported

    @airtelindia it is shameful because their is no way we can contact the support team..the chatbot is useless and can't resolve any query...the duopoly is just eating the customers...I recharged my number and the amount is still not showing up and money is deducted.

  • imagrim16
    Agrim jain (@imagrim16) reported

    @Airtel_Presence @airtelindia still no help no reply no contact, my old sim signal had been lost and new sim is not activated. Worst and poor service.

  • AngadSahu2
    Angad Sahu (@AngadSahu2) reported

    @airtelindia If my issue is not resolved immediately and the incorrect charges are not waived, I will permanently discontinue all my Airtel services, stop paying disputed bills, and share my experience publicly across social media and consumer forums.

  • RaingamLuikham
    Potato & Beans© (@RaingamLuikham) reported

    @airtelindia app chats never works. I want a humanbeans on chat not AI shoving me with articles. But im glad you updated your app.

  • AlexaJosaf8175
    Josaf Alexa (@AlexaJosaf8175) reported

    @airtelindia Firstly the network is bad and on top of that you are committing fraud, improve it.

  • _samarth_91
    Samarth (@_samarth_91) reported

    @airtelindia Today, 7 August, I called 3 times. My calls were either disconnected or I was again told no senior representative was available. I've already paid all dues up to 4 August and haven't used the service since then. If Airtel generates another bill because my disconnection request

  • MrLotus_1810
    Thamarai Selvan S (@MrLotus_1810) reported

    @Airtel_Presence I port jio to @airtelindia in 5th August,then 7th August 10pm the sim port to airtel but outgoing call is working but internet not working, I try airtel thanks app that don't show plan details.@Airtel_Presence

  • sumitkumar98501
    Sumit Dhiman (@sumitkumar98501) reported

    @Airtel_Presence @airtelindia Pathetic service in Gurugram for the last 15 days! 5G internet is dead, calls don't connect, and voice breaks constantly. What is the point of paying a postpaid bill for such a terrible network? Resolve this immediately, or I am porting out. 📉

  • RPochhi
    Rushikesh🇮🇳 (@RPochhi) reported

    @airtelindia My extreme fibre wifi not working since last 24 hours plz solve this issue ASAP

  • neeraj693
    neeraj tiwari (@neeraj693) reported

    @airtelindia I’m extremely disappointed with the way my complaint is being handled. On 5 August at 11:24 PM,I made a payment of ₹354 for a 500 GB Data Add-On for my Airtel Xstream Fiber connection (DSL ID: 0766225681261_wifi)The amount was successfully deducted from my account

  • XNeoCore
    neo (@XNeoCore) reported

    @airtelindia Network issue is still not resolved. I have already contacted customer care emailed and reported it through the Airtel Thanks app SR No C5OPD3WST20260801708984 Resolution promised 06 Aug AM Today is 07 Aug but the issue still continues. Please resolve this urgently.

  • nitshevil
    nitish rawat (@nitshevil) reported

    @ViCustomerCare I didn't get any help from your team, I really feel ashamed of using the VI sim for more than 15 years, this is how to treat with your renowned customer. Airtel is far better than VI. @airtelindia

  • jd_cal5
    Joydeep Sarkar (@jd_cal5) reported

    @airtelindia is still maintaining horrible performance and support in refard to network at 700005 pincode area. Deaf and dumb, so they will never rectify

  • AngadSahu2
    Angad Sahu (@AngadSahu2) reported

    @airtelindia and I continued to receive bills for a service I was no longer using. I escalated the matter to the Appellate Authority, but even after 20+ email exchanges over the last two months, there has been no resolution. Instead, I am being asked to pay charges for a service that

  • TATHAGATAKONAR
    TATHAGATA KONAR (@TATHAGATAKONAR) reported

    @Airtel_Presence @airtelindia . Still no response or resolution!!! Shame

  • varunmahipal
    Varun Mahipal (@varunmahipal) reported

    @airtelindia why are you sharing my details with Airtel Finance. I never authorised this and it’s unethical. Would expect you to explain how and if it was intentional then pls show me the proof that I allowed you to. @DoT_India @TRAI

  • Rudy14112222
    Rudy 𐤊 (@Rudy14112222) reported

    @Airtel_Presence @airtelindia due to delay in installing air fibre till now I need to cancel and refund the money paid as advanced, poor service @JioCare need air fibre contact me

  • sanandkumarr
    AK (@sanandkumarr) reported

    What's happening with airtel network in Chennai? I live in OMR. In the entire OMR, the 4G&5G is breaking. Voice calls and internet calls are breaking in all places. In RMZ tower open space, the signal is just single point. Tried both 5G & 4G and its pathetic. @airtelindia

  • boby_sangwan
    boby sangwan (@boby_sangwan) reported

    @airtelindia just upgraded to postpaid from prepaid to get fastlane service with more 5g speed still it’s showing normal 5g network n speed. 7015301114

  • SmkManik81
    Manikandan (@SmkManik81) reported

    @airtelindia near bharath medical University and padmavathi ngr extn, Bhai garden area last 2 weeks no proper signal, waste of customer recharged amount....check &do needful

  • Pandit_Sarvesh2
    SARVESH KUMARR (@Pandit_Sarvesh2) reported

    @airtelindia Subject: Complaint Regarding Poor Customer Support and Postpaid Internet Performance I have two Airtel mobile connections—one postpaid and one prepaid I have noticed that the internet speed and overall performance on my prepaid number are significantly better than

  • rinkumalik297
    Rinku Malik (@rinkumalik297) reported

    @airtelindia @Airtel_Presence Completely ignores blind users! The last two updates broke TalkBack accessibility, making the app entirely unusable. Why discriminate against disabled customers? Fix this immediately and arrange a call with your developers. My number is 9501026297.

  • yaserk7
    Yaser Khan (@yaserk7) reported

    @airtelindia SR 13900515206 🚨 Broadband shifting requested on 1 Aug. 8 days, multiple follow-ups, still no resolution—only excuses. Extremely poor service. Please escalate and resolve this urgently. @TRAI @MIB_India #Airtel #AirtelIndia

  • waseemalig
    Waseem Khan (@waseemalig) reported

    @airtelindia I have applied for wifi service. But you representative asked for Adhar card on WhatsApp then they ask for OPT on call. This is unprofessional. Please guide

  • ParamNats
    Pnut (@ParamNats) reported

    @RiaRevealed @airtelindia @Airtel_Presence Airtel sucks. Jio is worse. Modi's favourite telecom duopoly rules like he does - no service, zero accountability, arrogance and a gun to your head.

  • nidha_joshi
    Nidha Joshi (@nidha_joshi) reported

    @airtelindia This is absolutely unacceptable! My Airtel number +91 67979 006 (ending 9006) has an active International Roaming pack, yet no internet in Madagascar. I’ve tried reaching customer support, but no one is responding ownership of the complaint.