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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 21: Problems at Airtel India

Airtel India is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 26% Wi-fi (26%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Sūrat, Guwahati, Mumbai, Bhopal, Chennai, New Delhi, Chhindwāra, Visakhapatnam, Pune, Delhi, Lucknow, Bengaluru, Hyderabad, East Delhi, and Dehra Dūn.

CityProblem TypeReport Time
Sūrat Internet 2 hours ago
Guwahati Wi-fi 2 hours ago
Mumbai Internet 3 hours ago
Bhopal Internet 5 hours ago
Chennai Internet 5 hours ago
New Delhi Phone 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • ChawlaKushaan
    Kushaan Chawla (@ChawlaKushaan) reported

    @AirtelPresence @airtelindia Ur customer care & chat services DEAD! Booked WiFi 1 wk ago, no LAN/no AirFiber possible. Asked installer to cancel+refund ₹1500 for 4 days—NOTHING! Immediate refund & order cancel NOW!

  • NSGawade
    Nagesh (@NSGawade) reported

    @airtelindia Airtel’s network is so unreliable that even Wi-Fi calling fails. Customers are literally paying for frustration.

  • harshkalmegh
    Harsh Kalmegh (@harshkalmegh) reported

    @airtelindia Very poor experience with Airtel Fiber installation in Amravati (Court Colony, Rahatgaon). I was asked to pay ₹8000 for cable extension and arrange multiple customers if I couldn’t pay. This seems unauthorized. Complaint already raised but no response.

  • fixerrr14
    Fixer (@fixerrr14) reported

    Hey @airtelindia, I need help configuring my Airtel AirFiber! How can I split the 2.4 GHz and 5 GHz bands for better connectivity? Also, I'm unable to log in to 192.168.1.1. Any tips or alternative login methods? #AirtelAirFiber #WiFiHelp

  • RahulBa67522945
    Rahul Batra (@RahulBa67522945) reported

    Airtel technician in the evening that we have to replace setup box and setup box is not available in inventory. Who is going to bear my 10 day recharge value got wasted because of delay in service. Who is going to repay that amount? @airtelindia @Airtel_Presence @dth_airtel

  • nilesh_charmode
    nilesh charmode🦋 (@nilesh_charmode) reported

    @ShanidAbdulkha1 @airtelindia Avoid Airtel India Wi-Fi 🚫 I’ve had a very bad experience over the last 10 days. My Wi-Fi keeps disconnecting frequently, and the support team has been unhelpful despite multiple complaints. Every time I call, I get excuses instead of real solutions.Poor service, poor support,

  • sameer_fc
    Sameer Contractor (@sameer_fc) reported

    @Airtel_Presence Appalling service still. Not a single call to address the concern or resolve the issue. @airtelindia @Airtel_Presence

  • suyash_kumar
    Suyash Kumar (@suyash_kumar) reported

    Never sign up with @airtelindia Thanks products with the bill - Google one has no option to manage or cancel and I am being wrongly billed for months. Can’t even get an agent to talk and endless wait on phone on a platinum plan! Go help the smaller bill plans!!! Pathetic….time to port I guess. That’s why we need more options @JM_Scindia @DoT_India

  • souravmerc
    Sourav Das (@souravmerc) reported

    @airtelindia Dear Airtel. The Internet service is stopped for 3 days now without any resolution. I asked for air Fiber temporarily which is even not fulfilled. I am loosing in my business revenue. Ac no 20013985593

  • pahal_daksh
    Daksh Pahal (@pahal_daksh) reported

    @airtelindia I am a user ph no. 9416396729... Even if my mobile data shows 5g ... It isn't using 5g and now my 100% data is used ... I have checked everything from my end ...there is a issue in your system .. please fix this ... Or atleast let me talk to a human on customer care

  • niz04pc
    Pc_GuRu (@niz04pc) reported

    @Airtel_Presence @airtelindia care to reply to dm? My sim is processed by sanchar sathi but airtel customer care does not have any idea on this sim number.

  • nayansutaria1
    nayan sutaria (@nayansutaria1) reported

    @airtelindia I had called a service person to check my set up box not working person came changed non required part after checking that something else is faulty and now asking extra charges focusingly

  • akp11111
    deepak77 (@akp11111) reported

    @airtelindia eSIM transfer request pending since last 18 hours… call back Pathetic service and Not able to contact the call centre No menu for this

  • vamsikrish7887
    vamsi krishna (@vamsikrish7887) reported

    @airtelindia @airtelnews internet is down and the team has removed all plugs from the box above and is installing a new box without any prior notice. This has caused major inconvenience to residents. Requesting Airtel to restore service urgently and communicate better

  • SunnyChauhan59
    Gurjar ji (@SunnyChauhan59) reported

    @airtelindia @bhartiairtelfdn i received call from your ******* manager for technician visit and issue resolution in 24 hrs but after 48hrs no ******* visit and issue still same BC 🤬

  • sat81420thakur
    Satish Thakur🇮🇳 (@sat81420thakur) reported

    @airtelindia Every day some. Body call me and disconnect the number without addressing the problem. Really sad to see the service @airtelindia

  • mazarbaz
    Zamheed (@mazarbaz) reported

    I keep calling and mailing @Airtel_Presence. each time i get the call and state i will get the instructions over email and never receive a reply. you force people to hate your services @airtelindia

  • Harsha_ErnestOo
    Vardhan Harsha (@Harsha_ErnestOo) reported

    @airtelindia @Airtel_Presence You idiot how many times should I reach out to you This is how your operations work ? Where is my refund you idiot

  • Vijay_9954
    Vijay (@Vijay_9954) reported

    @airtelindia @airtelindia @Airtel_Presence kindly look into your recent smart connection aka band steering. It’s creating lot of issues and WiFi freeze which your ground team is unable to fix. In age of AI they are suggesting use of wired cable. Pathetic. Complain#11028611830

  • praveshgr
    Pravesh Gour (@praveshgr) reported

    @airtelindia @airtel Broadband down since 19 Apr 10:30 PM in Indore. Unable to register complaint via app or call (9810012345) due to “area outage.”No response on email either. DSL: 073119648255_wifi A/C: 20019603792 Area-Indore Please resolve urgently. #Airtel #BroadbandDown

  • aayush_rr
    Aayush k (@aayush_rr) reported

    Hi @airtelindia I subscribed to your airtel broadband plan around 10 days back and your salesman promised same day installation. It has been more than 10 days since I am still chasing them, and they are nowhere to be seen. Pathetic service at its finest. #airtel #consumerHelp

  • ShivamR31674319
    Shivam Raghav (@ShivamR31674319) reported

    What the hell @airtelindia? Booked WiFi + DTH on 13 Apr in #Palwal. After 100s of calls, WiFi got installed after 4 days, but DTH still pending after another 4 days. Promised ₹1500/3 months, now asking extra payment. Misleading & pathetic service. @consumercourtin

  • souravmerc
    Sourav Das (@souravmerc) reported

    @airtelindia Dear Airtel. The Internet service is stopped for 3 days now without any resolution. I asked for air Fiber temporarily which is even not fulfilled. I am loosing in my business revenue. Ac no 20013985593

  • RATANSH19504841
    RATAN SHARMA (@RATANSH19504841) reported

    @airtelindia Respected sir My WiFi not working from three days no reponse from the service provider Kindly look into this matter on PRIORITY BASIS RATAN SHARMA Prem nagar Hisar haryana 9416532100

  • Abid62317445
    ABID ABBAS ZAIDI (@Abid62317445) reported

    @airtelindia vry bad serives Airtel office in jhansi Uttar Pradesh plz contect 7007988445

  • Shivaay02751982
    Shivaay (@Shivaay02751982) reported

    @reliancejio sick and tired of complaints you fix it for 1 hour and entire day it's gone that what I pay you for do you want to give service or I move to @airtelindia

  • arjunb_mehta
    Arjun Mehta (@arjunb_mehta) reported

    @airtelindia @Airtel_Presence Again the broadband is down. Every 2-3 days the internet goes down

  • avatarpsy
    Avatar Psy (@avatarpsy) reported

    @airtelindia despite repeated requests to cancel my wifi connection you are not doing it, now i am getting daily messages and calls to pay the dues. I request you to stop this malpractice or I will have to approach consumer court.

  • AdityaV18395855
    Aditya Vardhan (@AdityaV18395855) reported

    @TelecomTalk @airtelindia pls take care of visakhapatnam aswell network congestion is the frequent issue in visakhapatnam

  • vishalheble
    vishal heble (@vishalheble) reported

    @airtelindia @Airtel_Presence plz cancel my connection. @JioCare plz send your broadband connection details in dm