Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 2: Problems at Airtel India
Airtel India is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Lucknow, Coimbatore, Delhi, Mumbai, New Delhi, Chennai, Hyderabad, Chhindwāra, Bela, Dehra Dūn, Pune, Imphal, Patna, Kolkata, and Chandigarh.
| City | Problem Type | Report Time |
|---|---|---|
 Lucknow
|
Phone | 36 minutes ago |
|
Coimbatore
|
Phone | 3 hours ago |
|
Delhi
|
Wi-fi | 3 hours ago |
|
Mumbai
|
Phone | 3 hours ago |
|
New Delhi
|
Internet | 3 hours ago |
|
Delhi
|
Wi-fi | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Ruchi Thakur (@ruchithakur03) reported@airtelindia can your services get any worse? Been more than 24 hours, Wi-Fi is down. And you have nicely closed the ticket saying it’s resolved. None of your engineers called/visited either. And there’s no update as to when it will get resolved.
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Suman Rayakoti (@SumanRayakoti) reported@airtelindia @Airtel_Presence facing problem with network and voice services since 3 days in my village Bhupal Nagar pin: 518452. No way to call or message. Please solve ASAP. Office work is getting delayed.
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priyanka (@bossbabypriya) reported@airtelindia @Airtel_Presence Internet fluctuating for days. Your tech team's GENIUS solution? "Change your WiFi password." 🤯 And now they WON'T fix the issue unless I share an OTP to CLOSE the request I never asked to close! This is not support. This is hostage-taking. #Airtel
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Sovind Chaudhari (@Sierra_charliex) reported@airtelindia @Airtel_Presence @airtelnews I have done recharge with Rs. 39 plan (3GB data/day for 3 days) after daily unlimited 5G data consumed as it is common in airtel however, this is not working with 4G nor 5G. This seems misleading. They are just looting the people.
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Suresh (@Suresh29325076) reported@airtelindia Airtel broadband down 3 days. ID 11029166667. Resolution date 2-May-26 too late. Need immediate action. @airtelindia #AirtelDown
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Rohit Bhattacharya (@RohitB951991) reported@airtelindia @Airtel_Presence This is to inform you I will be formally lodging a grievance with consumer forum as there has been no effort to resolve the outstanding issue. I have reached out to Airtel Store, Appellate authority, X dm everything. I will also be porting my existing Airtel Black connection to Jio. Being a long time customer of Airtel brings no value and its only fair I port my existing family members connection from Airtel to Jio.
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Gajanand Vishwakarma (@Gajanandvi8055) reported@airtelindia Network issue last 30 min Please solve problems
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Astro4Life (@Astro4LifeRudra) reportedRecently I shift my house in pratap vihar sector 12 KA block airtel network worst here even not able to make call or incoming @airtelindia @airtelnews
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Zorawar (@Cocky_trengod) reportedHey @airtelindia, your app says ‘Unlimited’ data, but my internet has been blocked for 15 days despite paying my bills. No warning, no notice, just a hidden cap. This is misleading advertising. Please fix this immediately. @Airtel_Presence @TRAI #Airtel #ConsumerRights
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shahid baba (@babashahidP) reported@airtelindia This is the second time this issue has occurred. In January, I used international roaming for only 8 days but was charged for 30 days, which is unacceptable.
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Prakriti (@PrakirtiMe) reported@KotakCares @RBI @airtelindia why do my wifi is not working since morning
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Mayuresh P (@Mayur1p) reportedIt's been 12 hours now. Nobody is addressing broadband wifi connectivity issues. Anyone to reach out for further escalation!! @airtelindia @Airtel_Presence
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Hensu (@HensuNaga) reportedI have complained to customer care more than 3 or 4 times, but they keep saying feedback has been taken, yet nothing is solved. Is anyone facing this issue? @airtelindia @airtelfruad @AirtelScams
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Pritish Nath (@pritish_nath) reported@airtelindia @Airtel_Presence broadband service isn’t available since last 26 hours. Whats happening? Are you giving services for free? Everytime I raise ticket, there’s no update.
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CA Abhishek Mishra (@abhimis4u) reportedMy Airtel WiFi has not been working for the last 2 days, and there has been no follow-up from your side despite the issue being reported. Kindly resolve the issue at the earliest and update me on the status immediate ..pathetic service @airtelindia @Airtel_Presence
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Farooque khan_11.11 (@farooqu12607423) reportedMy Airtel WiFi has not been working for the last 2 days, and there has been no follow-up from your side despite the issue being reported. Kindly resolve the issue at the earliest and update me on the status immediate @airtelindia @Airtel_Presence
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kshittij sharma 🇮🇳 (@kshitij246) reportedI have been using @airtelindia from past 10 years and now iam airtel black customer Just to tell your services is getting pathetic day by day , customer care doesn’t even care to respond in complaints. What the hell happened @airtelindia ?
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Deepak Motwani (@DeepakMotwanii) reportedIt's already been 3 days and Airtel hasn't activated the connection. The most unfortunate thing is that the team is also not picking up the call and is unable to answer on status. Such a pathetic service, @airtelindia @Airtel_Presence
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SAMARTH KUMAR (@samarthkumar1) reported@airtelindia @Airtel_Presence Spoke with customer support today — no meaningful action taken. Is Airtel actually resolving issues or just closing tickets to meet SLAs? This kind of experience defeats the purpose of being an Airtel Black customer.
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Dipak Dutta 🇮🇳 (@Dipak_R_Dutta) reportedI want to stick to @airtelindia as 5G connectivity is poor in my locality, while I travel in train. 5G network should also improve. I can't take official call in @MicrosoftTeams using Airtel 5G connection. I can't listen to friends but they can't listen to me. Voice gets chopped.
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AVANI (@IAMAVANIDJ) reported@airtelindia Shame on @airtelindia for fraudulent charges of ₹25.02 😡 I’ve been receiving nothing but copy-pasted, drafted responses via email with false details. Your customer service is a joke and this is daylight robbery. Resolve this immediately! #AirtelScam @Airtel_Presence
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Mithun Adhikary (@mithunbolchi) reported@airtelindia just ported to Airtel Postpaid, and now I think it was my biggest mistake. No incoming calls from other networks are connecting to my number. I'm just frustrated with Airtel after 1 day. I have complained over the phone, but it has not been resolved yet, for more than 7 hours now. This is my business number, and clients can't even reach me right now. No help, nothing!!
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krishn kumar mishra (@kkmishra44) reported@airtelindia worst wifi service of airtel now a days In every week there is issue.....and full 2 to 3 days we are sitting without wifi even after heavy recharge Tried everything on app, now a days they have introduced a call to customer care in last if problem
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Ashwin K G (@AshwinKG158255) reported@airtelindia Wi‑Fi has been down for 2 days now. As an Airtel Black customer, this level of service is unacceptable. Request immediate resolution and bill adjustment for the outage period. #AirtelBlack #PoorService
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Madhan (@MadhanOnX) reportedAfter the nightmare with Reliance Jio, I switched to @airtelindia hoping for better service. Paid ₹400 on April 27 for a new connection and since then complete silence. No installation, no response, no way to reach support. Same chaos, different provider. Completely unacceptable
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Unwanted Newz (@JorwalRiya54356) reported@nch1915 @Airtel_Presence @airtelindia I am facing a recurring network issue (full signal but no internet). Despite multiple complaints and 5+ days of follow-up, no resolution has been provided. Request your intervention for urgent resolution.
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SAMARTH KUMAR (@samarthkumar1) reported@airtelindia @Airtel_Presence Tagging leadership of Bharti Airtel including Gopal Vittal for urgent attention. Airtel Black customer since Oct 2020 & WiFi user for 12+ years — yet facing consistently poor WiFi performance with NO resolution. This is unacceptable service.
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Ashutosh (@growthinlearn) reported@airtelindia @Airtel_Presence Dear Airtel Customer Support, I am writing to request for assistance regarding my recent transition from a prepaid connection to a postpaid plan. I had an active prepaid plan worth ₹3,500, which was valid for 365 days. At the time of switching to the postpaid connection, a significant portion of this plan was still unused. My understanding was that the remaining value or benefits of the prepaid plan would be adjusted or transferred to my new postpaid account. However, I would like confirmation on whether this transfer has been processed. If not, I kindly request you to initiate the transfer or provide an appropriate adjustment of the remaining prepaid balance into my postpaid plan.
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Jay 🪖🪖 (@jayraj300) reportedBeen trying to shift my Airtel WiFi just 1 km away — it’s been a week with ZERO resolution. No updates, no accountability. But the moment you request a new connection, you get flooded with calls instantly. @airtelindia @airtelnews Clearly, existing customers don’t matter.
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Ayan Chowdhury (@ayanc97) reported@Airtel_Presence The issue was supposed closed by your technician that it is fixed permanently But hell no @Airtel_Presence @airtelindia all are frauds only Router keeps restarting 5-10 times a day Raised the issue 100 times and everytime someone comes touches wires and goes? WTH is going on?