Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 25: Problems at Airtel India
Airtel India is having issues since 11:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (26%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Shillong, Nagpur, Bengaluru, Bhubaneshwar, Indore, Kolkata, New Delhi, Chhindwāra, Mumbai, Udaipur, Pune, Guwahati, Chennai, Dehra Dūn, and Shiliguri.
| City | Problem Type | Report Time |
|---|---|---|
 Shillong
|
Total Blackout | 41 minutes ago |
|
Nagpur
|
Internet | 50 minutes ago |
|
Bengaluru
|
Internet | 2 hours ago |
|
Bhubaneshwar
|
Internet | 2 hours ago |
|
Indore
|
Internet | 3 hours ago |
|
Kolkata
|
Total Blackout | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Mannika Kashyap (@mannika14) reportedThese days in society there are only two options provided to opt and one is Airtel network services the worst one fully corrupt no one picks up phone no call centre no human interface @airtelindia @TRAI
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Kamal Singh Nishad (@kamaltonishad) reported@myvoltas @VoltasBeko i have registered a service request two times, but no one came or is assigned yet, your customer care, numbers are not working with @airtelindia number, asking to recharge even when i have recharge, only one worked and put me in wait, no response yet.
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stan92 (@shilam9199) reported@Airtel_Presence @airtelindia @Airtel_Presence no one has addressed and looked into this issue yet.
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K K (@Kk2krish99998) reported@airtelindia @airtelnews @Airtel_Presence do u have any meaning of customer service? The worst experience, issue raised on march 4th, closed without resolution or without information on 24th march,again issue raised on 29th march ,still issue not resolved.
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Kshitiz (@kshitiz2708) reported@airtelindia @airtelnews Requested a WiFi plan change + digital box, paid ₹500. It’s been 15+ days and no response from Airtel. At least refund the amount if the service can’t be delivered.
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Anoop Raghav (@anhs101222) reported@airtelindia My AirFiber has not been working for the last 4 days.I have already lodged a complaint,but no technician has visited yet,and the issue is still unresolved.This delay is causing serious inconvenience.Kindly arrange for an urgent visit and resolve the problem as asap.
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Still_Child3💫 Aj (@StillChild3) reported@airtelindia Don't you have any Human customer service???
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Abhinav (@Abhinav93368369) reported@airtelindia My issue not fixed yet … Kindly take action against the person or I am going to file cyber crime complaint
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Aaron Ankith (@aaron_ankith) reported@airtelindia @Airtel_Presence Wanted to check if you have any interest in responding to the queries and complaints I have ? Or are we just gonna be playing this hide and seek game ? @TRAI could you please help ?? This is really getting out of hand
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Hitesh Anchalia (@HiteshAnchalia) reported@airtelindia @PMOIndia airtel gave me a free perplexity pro with my recharge for a year and now they cancelled it with 4 months left. What a poor service and no way to complaint. These big companies are looting customers like this and nobody to listen. If offered give full.
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yash raj (@yash619rj) reported@airtelindia @airtelnews @Airtel_Presence your customer support is so pathetic that a simple ask needs 10 calls daily and still stays unresolved. All I want is my connection to be disconnected after this very poor experience and even that's not happening. U r just another scammer
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Krishna Mishra ( Sidhearts ❤️ ) (@kk_mishra87) reported@airtelindia Such a bad service given by airtel I was req for Wi-Fi shifting for 16 Apr 2026 still not resolved till time
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Kasamjot Kaur (@KasamjotK1) reported@vinyldutta @airtelindia Atp just cancel the subscription and get some other network
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Rohit R (@RohitR1839600) reportedAirtel DTH Refund pending.Susoended service due to bad service.Device picked up on April 19 but refund of Rs234 not credited @airtelindia @AIRTELSUPP27946
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Sathis (@Sathis_93) reported@airtelindia Repeated failure of Unlimited 5G. Data exhausted + add-on recharge message even in 5G coverage. Already escalated via email. Facing this during hospital stay. Stop delaying & fix immediately.
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amit rana (@amitrana0007) reported@airtelindia pathetic service, their technicians not picking the call. , issues are not getting resolved even in 48 hours.
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PCD (@pcdji) reported@airtelindia @Airtel_Presence @airtelnews Pathetic service. No real support—just delays till the billing cycle ends, Customer care = endless hold, excuses, then disconnect. Paying for service, getting frustration. Absolutely unacceptable. #PoorService #CustomerExperience
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Brain is braining 🧠 (@ByteOfMadness) reportedWorst network provider @airtelindia. As my recharge plan expired and I recharged it again, I'm still receiving multiple calls reminding me to add a plan. It's basic sense. I'm so tired of this.
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El-Draco196 (@draco196) reported@airtelindia After the last post i made regarding refund issue, @Airtel_Presence asked me to sahre info on dm. And even after trying to open it they failed. To be honest i belive airtel is a failure in telecom regarding customer suport. #Airtel #Failure #indiawantsanswer
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Kunal Joshipura (@kunal_joshipura) reported@TRAI @Airtel_Presence @airtelindia No resolution yet
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Bhak Budbak (@RajnishRaj1109) reportedI am calling airtel customer care they are giving a different time slot for installation don’t know how pathetic service you provide to your customer @airtelindia I will make sure that nobody from my society my friend take your connectio.
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Naushad Khan (@YouKnowNaushad) reportedDear @airtelindia My Mobile No 8890003837 Which has been blocked due to some reason, and I want to activate this number again, I have tried many times to find out but I have failed, please return my number to me Please help me to activate my number again 🙏😓 @airtelindia
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Curiouzzy Overthinker (@curiouzzymind) reportedThe Jio Airfibre really sucks. So, frequent disconnections, slow internet. Even the customer support is pathetically slow in resolving the issues. It seems I should have gone with @airtelindia @reliancejio @JioCare
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Mohd Rijvan (@MohdRijvan786) reported@airtelindia @airtelnews 9 days has been passed still issue is going on And you are only shooting mail please let me know the tat It's high of your fake promises
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Sushant Chaudhary (@Sushantkalkal) reported@Airtel_Presence Issue my refund you pathetic people. @airtelnews @airtelindia
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Surya Prakash (@KumarRahul76395) reported@airtelindia what's going wrong with you I recharged with unlimited plan why I'm unable to use data after 2gb used. It's horrible experience with airtel I'm going to Port out from airtel. Bad service
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Vaayu (@vaayuNext) reported@Airtel_Presence @airtelindia Facing a major tower problem at my location Raised a complain before hut it was closed unresolved !
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mo rizvan ahamad (@mo_rizvan) reported@airtelindia @Airtel_Presence Everybody doesn't trust airtel network service and very disappointed and has a very bad customer service experience with no responsibility
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Airtel Payments Bank (@airtelbank) reported@Shuubhamdhakad @airtelindia @Shuubhamdhakad We have noted your request for being unable to transact with service request number (776831254921) and shall get back to you within 2 working days. Further, for your privacy and security, we request you to delete your post as it contains personal
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rakesh Agastya (@Rakeshagastya2) reported@Airtel_Presence @airtelindia Dear airtel....in my area I am not getting internet....if it comes it's very slow I am watching videos in blur quality every day I am raising service request no body cares today also I raised request CAGPS3BLR20260425221410 Please solve my issue