1. Home
  2. Companies
  3. Airtel India
Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 26: Problems at Airtel India

Airtel India is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 26% Wi-fi (26%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Noida, Chhindwāra, Pune, Kolkata, Hyderabad, Indore, Mumbai, Bengaluru, Lucknow, Mumbai Suburban, Shillong, Nagpur, Bhubaneshwar, New Delhi, and Udaipur.

CityProblem TypeReport Time
Noida Internet 3 hours ago
Chhindwāra Internet 4 hours ago
Pune Internet 6 hours ago
Chhindwāra Internet 6 hours ago
Chhindwāra Internet 6 hours ago
Chhindwāra Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Affankhan28509
    Affan khan (@Affankhan28509) reported

    @FibreAirtel @airtelindia @Airtel_Presence This kind of negligence is causing serious inconvenience and is not acceptable. We request immediate action and a prompt resolution of the issue.

  • RonakPMehta1
    Ronak P Mehta (@RonakPMehta1) reported

    Shared all details with #Airtel as asked. Result? Complaint closed again without resolution. Still getting <0.50 Mbps on a 100 Mbps plan. No engineer visit. No fix. Is this how customer issues are “resolved”? #ServiceFailure @airtelindia @TRAI @Airtel_Presence #AirtelBlack

  • Adityachachawa
    Aditya (@Adityachachawa) reported

    @airtelindia @Airtel_Presence @airtelnews if i recharged 50GB top up data plan on my existing plan, after my day limit gets over, why internet becomes dead slow and sometimes does not work, am I missing something here?

  • Abhinaykesharw4
    Abhinay kesharwani Advocate (@Abhinaykesharw4) reported

    Very bad network please realove this problem immediately @airtelindia

  • Supratim_Jana90
    Supratim (@Supratim_Jana90) reported

    @airtelindia Wifi not working for past 5 days. Complaint raised on 22.04.2025. Till today it is not resolved. Everyday the issue resolution is extended to another day. Tried Calling customer care but to no use. Resolve the issue ASAP. Location- Moulivakkam, Chennai

  • bhataijaz2003
    Kong-posh (he/him اعجاز (@bhataijaz2003) reported

    @EttaLot @airtelindia You are still lucky , in my case in Bangalore , had to wait for more than 1 week to fix . Technician would visit to reboot , except that he did not know anything. Spoke to manager offered 1 month free , ended up changing the service provider.

  • kalmoj
    Kalyan Mojumder (@kalmoj) reported

    @airtelindia This post is set it in record that I am surrendering my wifi connection w.e.f since it is not working even after so many requests and calls . I tried app to do so but i couldn't find option for that #customercare

  • hapjain
    Harpreet Jain (@hapjain) reported

    @airtelindia @Airtel_Presence @airtelcare yr team can't solve 1 issue, they call for payment but cant solve service issues, pls start donations to run your company, at least it will be less painful 2 donate. every day, they need 1 more day - more than a week now, net not working

  • AniketKrGupta03
    Aniket Kumar Gupta (@AniketKrGupta03) reported

    @airtelindia I'm really frustrated with your service I've done 4099 recharge and now I'm unable to use internet. I've raised the ticket visited the physical store several times still no resolution. On 121 you put a dumb bot. Why you guys are not solving the issues? Shame on you.

  • Saurabhissinger
    Saurabh Gupta (@Saurabhissinger) reported

    Been @airtelindia customer for 5–6 years, but loyalty shouldn’t mean tolerating poor service. Maybe it’s time to move on to @reliancejio

  • idontknowwhoi11
    amit singh (@idontknowwhoi11) reported

    @Airtel_Presence An Airtel representative misled me by providing false information in order to meet their personal sales targets. This is highly unethical. I hope Airtel India takes strict action against this salesperson so that no other customer falls victim to such deception. @airtelindia

  • ShivamP13951333
    Shivam Pandey (@ShivamP13951333) reported

    No action has been taken on my complaint yet. I am unable to use the 5G Unlimited service despite registering complaints more than 100 times. I am always told that it will be resolved, but no action is actually taken. @Airtel_Presence @airtelindia

  • _princesharma_0
    ⓛⓞⓢⓣⓟⓔⓡⓢⓞⓝ (@_princesharma_0) reported

    Airtel=Worst Customer Care ✅ @Airtel_Presence @airtelindia

  • BeingRahulippar
    Rahul (@BeingRahulippar) reported

    @Airtel_Presence @airtelindia @ConsumerHelp_ Refund my money back worst experience with Airtel

  • priyantadas15
    Priyanta Das (@priyantadas15) reported

    @airtelindia @Airtel_Presence 5G = 2G speeds in Siliguri. 10+ complaints since 26 March. All closed without fixing anything. Ignoring on X, fake resolutions on app. Fix this or I escalate.

  • ESWARMEGUS
    DALAI ESWARA RAO (@ESWARMEGUS) reported

    @Airtel_Presence @airtelindia dm is not working . Area 532322 kaviti, srikakulam, ap, worst network issue.

  • SarathSarath4
    saru (@SarathSarath4) reported

    Kadhu ra midhi meedhane kaapuram pettalentra @airtelindia . Waiting for Interview calls there is zero network inside house. Dabbulu mathram dhobbuthav devara collections laaga Penchuthav Tarrifs network mathram iyyyav.

  • mukeel
    Mohammad Mukeel (@mukeel) reported

    @airtelindia Hi @Airtel_Presence, I’m currently in Belgium and not receiving any SMS on my Airtel number despite having an active recharge. This is causing issues with OTPs and important services. Could you please check and resolve this urgently? Thanks.

  • AshishT08795254
    Ashish Tripathi (@AshishT08795254) reported

    @airtelindia @Airtel_Presence My Wi-Fi has not been working since 4:00 PM today. I have already raised a complaint, but they( support team) have been given a service slot for tomorrow. This issue is urgent, and I request you to resolve it today asap. Contact no- 9205827052.

  • RajpotVaibhav
    Vaibhav Singh (@RajpotVaibhav) reported

    @DoT_India @airtelindia @Airtel_Presence when my issue resolved, after full bill payment I am still unable to use my data. This is completely harassment.

  • iam_tusshar20
    Tushar Sawant 🇮🇳 (@iam_tusshar20) reported

    @airtelindia @TRAI Yesterday I gave request to port my number from Airtel to Jio due to Internet service issue. Since yesterday I have received multiple call and that is so irritating even after telling my reason and requesting them not to call back again. @airtelindia change it

  • Sagarnayak1593
    Sagar (@Sagarnayak1593) reported

    @airtelindia @Airtel_Presence day 5 airtel is problem dead and has hired bots

  • mukundgajera
    Mukund Gajera (@mukundgajera) reported

    Hello @Airtel_Presence @airtelindia, I am still waiting for the solution. You are responding to my post in 5 minutes, but you are not answering properly on personal messages.

  • RRawat65785
    rahul rawat (@RRawat65785) reported

    @airtelindia hi airtel team support needed regarding my broadband connection shifting after shifting request no response from Airtel team ,do many calling with customer care no solution being done please provide information if airtel is not able to do their work as I'm suffering

  • Fk514442Khan
    Fardin Khan (@Fk514442Khan) reported

    Bull **** 🤐 Bull **** Services by @airtelindia @Airtelxstream4 . The wifi of this Airtelxstream4 is Super worst. Guys Never ever buy "Airtel Xstream Fibre" Wifi Services. 'I repeat the above Statement again guys". Charges like : USA. Services Like: Uganda.

  • airtelbank
    Airtel Payments Bank (@airtelbank) reported

    @ShavezKhan23988 @airtelindia @Airtelcare24x subscription. You can choose to opt-out/ cancel the auto renewal option via Airtel Thanks Application. Steps to Opt-out on Airtel Thanks Application: Open the Airtel Thanks Application Click on Banking Tile/ section Click on Suraksha> Manage Click on toggle

  • adityaredd96621
    aditya reddy (@adityaredd96621) reported

    @airtelindia please support here

  • Adhura_Sapna20
    Adhura Sapna 🥹🥹🥹 (@Adhura_Sapna20) reported

    @airtelindia My AirFiber connection (ID: 032627953103_wifi) has been unresolved for over 1 month. Repeated complaints but no proper resolution. My IT team has suggested router replacement, but no action yet.

  • Real_Neelansh
    𝑵𝒆𝒆𝒍𝒂𝒏𝒔𝒉 (@Real_Neelansh) reported

    @Airtel_Presence @airtelindia @jagograhakjago My concern is now being ignored despite repeated follow-ups. It has been 5 days since you said the complaint was under review, with no update till now. Kindly resolve this immediately or I will escalate further.

  • Dheeraj45037476
    Bharat (@Dheeraj45037476) reported

    @airtelindia @Airtel_Presence I have done recharge but not able to access Internet ?? Should I port to jio ? As this is the third time I am facing this issue