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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Guwahati, New Delhi, Varanasi, Alwar, Mumbai, Durg, Bengaluru, Manipala, Ujjain, Shimla, Chandigarh, Nagpur, Ahmedabad, and Lucknow.

CityProblem TypeReport Time
Chhindwāra Wi-fi 53 minutes ago
Guwahati Total Blackout 2 hours ago
New Delhi Internet 6 hours ago
Varanasi Internet 7 hours ago
Alwar Phone 7 hours ago
Guwahati Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • drhimansaa
    thr real hindu, indian, hindustani (@drhimansaa) reported

    @airtelindia @TRAI If anybody has any advice how can I save myself from this thuggery and day light robbery kindly help

  • balasamabushido
    Bala (@balasamabushido) reported

    Worst service by @airtelindia just to install wifi and iptv. Taking a month for this is making me think to chose the competitors maybe. Any way I will be filing consumer forum grievance

  • VishwasAcharyaN
    Vishwas Acharya (विश्वास आचार्यः) (@VishwasAcharyaN) reported

    @airtelindia Our airfiber connection is facing issues for the second time in five days. It is ridiculous that we have to spend so much time with your chatbot instead of being able to speak with a technical person. This is a real inconvenience. Please resolve our problem!

  • usd0705
    usd (@usd0705) reported

    Four days running... Suffereing with my broadband connection. No response from @airtelindia Really very bad experience... This is second time @Airtel_Presence @airtel

  • AjitKsh30893083
    Ajit Kshirsagar (@AjitKsh30893083) reported

    @airtelindia Wi-Fi issue ongoing since Friday. Despite repeated complaints and messages, no resolution yet. Engineers take 3–4 days and often don’t even visit. Stop giving false timelines—fix the issue urgently. This is unacceptable service! #AirtelWiFi #AirtelIndia

  • PlayzVikash
    Vikash (@PlayzVikash) reported

    Im using @airtelindia in my home for 1 year facing network issues when i contact customer care recorded voice coming in hindi not in english when j contacted local they are also not responding.@TRAI pls look into this matter and take the action ASAP

  • JamesMaxwe1
    James Maxwell (@JamesMaxwe1) reported

    @airtelindia Your customer service is ******* frustrating. My Airtel Fiber is down, your IVR is useless, and your service technicians don’t even pick up calls. After this bullshit, I’m switching to JioFiber. I genuinely request people to think twice before choosing Airtel Fibre.

  • Itsonlyjrp0504
    Jyotiranjan Prusty (@Itsonlyjrp0504) reported

    @airtelindia @airtelnews @Airtel_Presence Please return my 1500 as you have not installed my wifi on time and I have connected another ISP's wifi.😭😭I will give fee to the educator with that 1500.I'm tired of contacting customer care. They are not able to resolve.#nsfwtwtًً #edu

  • KeshavDutta10
    Keshav Dutta (@KeshavDutta10) reported

    @airtelindia Fiber down in 400065 for ~72 hours. When restored, it instantly drops. Two questions: 1 Why should I pay full commercial rates for days with zero service active? 2 Why is the connection completely unstable post restoration, who is handling this,are they competent?

  • i_Just_Ask
    Just ? asking 🐦 (@i_Just_Ask) reported

    @Airtel_Presence Pretty fed up with @airtelindia. Raised the issue this morning, got it “resolved,” but the internet worked for barely an hour before going down again. Now the resolution is pushed to 2 PM tomorrow instead of prioritising it Issue ID:11037429010. Please escalate

  • BatmanIndia01
    Desi Batman 🦇 (@BatmanIndia01) reported

    @airtelindia what is the maximum limit of unlimited 4g+5g data ? Currently I'm on 399 plan (28 days ) unlimited 4g+ 5g data but my internet is too slow whereas my other airtel working fine in same handset & area , so technically there is no issue of network issue

  • kumarshanu595
    kumar shanu singh (@kumarshanu595) reported

    @airtelindia Dear Airtel I am using your black service from last 3 years. But now i am facing very poor service from your side and decided to close your poor service. You have taken my 500 Rs on 2nd August 2026 by misguided by your customer representative. 1/2

  • Rajendrayadavs
    राजेन्द्र यादव शाहपुरा (@Rajendrayadavs) reported

    @airtelindia @AshwiniKumar1_ Airtel Wi-Fi installation. I had made a payment of ₹1500 towards the installation; however, the service has not been completed, and If the refund is not processed promptly, I may be compelled to escalate the matter to the appropriate higher authorities or consumer forum.

  • jitumeher00
    jitendra meher (@jitumeher00) reported

    @TrakinTech @Airtel_Presence @airtelindia i am using CHORTEL from last 5year.. still now they are not providing 5G coverage to my area after multiple complaint

  • jitheshgopal
    jithesh gopal (@jitheshgopal) reported

    @airtelindia @TRAI the site doesn't mention the apellate authority for escalation for complaints for DTH connection. currently we can raise a complaint only if you are already a DTH activated and customer ID given but not for customers who have paid an advance for connection

  • DevVanshaj
    Vanshaj Sharma (@DevVanshaj) reported

    @airtelindia @Airtel_Presence My Setup is not working for last 2 days. Your representative continuously asked my address for 5 times a day still no representative came. Can you please help it been 2 days my setup box is with no signal

  • was_Shubham18
    IronicallyDed (@was_Shubham18) reported

    Hey @airtelindia I booked a service for wifi installation yesterday. The executive took 1500 rupees for installation and it was supposed to be installed today or yesterday But the person is no responding to our calls and not giving clear instructions about our wifi service

  • PratikW64
    Pratik (@PratikW64) reported

    Having internet problem @airtelindia in Gachibowli Hyderabad, chatbot support is useless it tries to just restart router. Also even with no internet it has all 3 yellow lights on lying about the status.

  • WasifSiddd
    waz (@WasifSiddd) reported

    @airtelindia @Airtel_Presence my number is disconnected and I’m abroad despite of paying bill in full. Now you guys asking me to come to India to activate it. Customer service is joke

  • SantoshRaiDU
    Santosh Kumar Rai (@SantoshRaiDU) reported

    Fed-up with @airtelindia , @Airtel_Presence,@airtelnews. Requested for additional IPTV connectivity for my Airtel Wifi connection and required fee paid on 5 August. However,inspite of several reminders,no action taken.If this is your service,why I should keep your connection?

  • kingshukgiri
    Kingshuk Giri (@kingshukgiri) reported

    @airtelindia will I pay the bill ya let it go, As this is my secondary number, can through out easily. Customer helpline is there no to help, to harass the customers.

  • kunal_twts
    Kunal (@kunal_twts) reported

    @jig_corp @airtelindia Airtel is really bad with their postpaid services

  • gurpreet1811970
    Gurpreet singh (@gurpreet1811970) reported

    @airtelindia facing connectivity issue in my house , v hv 3 postpaid and 4 prepaid so I want powerful booster asap..v hv to go outside in balcony to attend and dial the call, this is frustrating .....

  • trk077
    Tushar Khandelwal (@trk077) reported

    @airtelindia @Airtel_Presence still no response or resolution whatsoever.

  • chhotagabbar
    Radhe Shyam (@chhotagabbar) reported

    @airtelindia req ID 100001553200 - previous req falsely marked "resolved" on 25 July. No call, no solution. Charged for a DTH I don't use (added without consent) + an intl roaming call I never made. That's how you treat a 14-year-old customer? Porting or consumer forum next.

  • bernarddsa
    Bernard D'sa (@bernarddsa) reported

    @airtelindia How do I unsubscribe from the Amazon Prime @PrimeVideo subscription included in my Airtel bundle? I’d like to remove/cancel the Prime benefit from my account. Please guide me on the steps. Thanks!

  • abytweetzz
    Abraham Milton (@abytweetzz) reported

    @airtelindia @Airtel_Presence do you have any idea to provide reliable wifi in ECC Road, Whitefield? Last 1 week you kept saying there is an issue occurring in this area, then some scheduled maintenance, but not connectivity only. #UselessAirtel #Airtel

  • rahulcxn
    Rahul Kumar (@rahulcxn) reported

    @airtelindia @Airtel_Presence , Boss you people are doing superb by compelling your client to change the service provider. Service barred without any reason... Airtel complaint number -- 39-6942779912250

  • The_PraveenArya
    Praveen Arya (@The_PraveenArya) reported

    @airtelindia It is so frustrating to get support for WiFi service disruption. It took more than 7 days to reactivate internet just 45 days before. Today again since morning it’s not working and on submission of complain, received msg that service mgr will contact on 13th aug

  • sutzalian
    Sutzalian Tonsing (@sutzalian) reported

    @airtelindia When are you going to fix this??