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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 14: Problems at Airtel India

Airtel India is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chennai, New Delhi, Kolkata, Chhindwāra, Guwahati, Kanpur, Deogarh, Indore, Pune, Ghātāl, Arang, Bengaluru, Pen, Hyderabad, and Delhi.

CityProblem TypeReport Time
Kolkata Internet 5 minutes ago
Chennai Wi-fi 12 minutes ago
New Delhi Internet 20 minutes ago
Kolkata Internet 21 minutes ago
Chhindwāra Total Blackout 21 minutes ago
Chennai Internet 33 minutes ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • nitinkghosh
    Nitin (@nitinkghosh) reported

    @airtelindia why should I pay for the no. of day or hour your WiFi service is affected. This is happening regularly. I want non availability of service to be deducted from my bill. If this is not adjusted, I am not going to pay my bill and will switch to other service provider

  • Rathore80976423
    Rathore (@Rathore80976423) reported

    @airtelindia @Airtel_Presence My wifi was paused so your customer care called me and told if i activate now then i will get 80% discount in next bill but this bill generated does not show the discount. Do you guys scam common people like this with fake promises.

  • Deepan210193
    Deepan (@Deepan210193) reported

    @AirtelIndia This is absolutely unacceptable. My WiFi has been down for 4 days and your team has failed to fix it despite multiple complaints. This is sheer negligence and a complete failure in service

  • Shubhamsejwall
    Shubham Sejwal (@Shubhamsejwall) reported

    Airtel internet not working #airtel #internet #telecommunication @airtelindia

  • kpt1987
    प्रसादराजे खंडाळे (@kpt1987) reported

    @airtelindia Worst service. Set Top Box already returned (Shiprocket confirmed), yet Ekart keeps sending wrong pickup requests. My WiFi router is still not picked up. Fix this within 24 hours or I escalate to Consumer Forum. @EkartLogistics

  • Gauravpayasi451
    Gauravpayasi (@Gauravpayasi451) reported

    The worse services by @airtelindia During the call network stand out buffer During the running of videos the internet goes out buffer. The support system of Airtel is more worsen than its services. That's why I plan to Port my SIM from Airtel to any of his competitor

  • binayak_bodal
    B Binayak (@binayak_bodal) reported

    **** the Airtel Payments Bank @OWNER has been holding my hard-earned money hostage for 2 YEARS! 🚨 This isn't just bad service; it's mental harassment. Young India, stay away from @airtelindia @AirtelBank if you value your savings. They don't care about you! #AirtelPaymentsBank

  • AnuragKuma76937
    Anurag Kumar (@AnuragKuma76937) reported

    Any lawyers who can help me to file case against @airtelindia for using someone aadhar to kyc my wifi device without my consent @Aadhaar_Care What damages can be claimed from them #airtelsucks #lawyers

  • RajaniI27372
    Rajani Industries (@RajaniI27372) reported

    @airtelindia unlimited 5G is not working VAPI GUJARAT

  • Me_Shripad
    Shripad Markhelkar (@Me_Shripad) reported

    @Airtel_Presence @airtelindia I have postpaid connection, with 3 family plan , Iam following up with the customer care as I have problem of call drop as well as internet drop very frequently every 10 - 16 min, No response from ur chatbot, I feel it is dummy, Poor, bill is full.

  • yuvraj7773
    Yuvraj Singh Rajawat (@yuvraj7773) reported

    I had also applied to convert my TV into Android, which has still not been completed. Your Airtel team keeps asking for more time (1–2 hours repeatedly),but there has been no proper update. Bye Airtel Switching to better service. #Airtel #PoorService @airtelindia @Airtel_Presence

  • devendrnath_jha
    Devendra Jha (@devendrnath_jha) reported

    @airtelindia Extremely disappointed with your customer support. No proper guidance on number separation and only time pass responses. Kindly escalate and resolve this issue immediately.

  • sharma7616
    sharma7616 (@sharma7616) reported

    @airtelindia from last 5 days my wifi is not working and u ppl dont have any customer care number only useless chat with bots very pathetic service no response on complaints pls close my account

  • MarlboroRedd18
    . (@MarlboroRedd18) reported

    Hello @airtelindia , can you please cancel my broadband request if you can't even install it on time after taking payment. If you can't even install it on time in a city like bangalore how can I even trust your further services

  • Ashutosh7754
    Ashutosh Shukla (@Ashutosh7754) reported

    @Airtel_Presence @airtelindia My Plan is expiring on 11 july and I will make sure your wifi doesn't remain at my hone on 12th July. Pathetic service.

  • rahulbala12
    Balakrishnan (@rahulbala12) reported

    Delay in SIM ownership transfer at Airtel showroom, Iyyanpanthangal, Chennai. was told the number would be temporarily closed and I’d get a support call. No call yet. Causing delay and inconvenience. Please clarify the delay and assist urgently. @airtelindia @Airtel_Presence

  • AsiyaBegum3550
    Asiya Begum (@AsiyaBegum3550) reported

    @Airtel_Presence @airtelindia @Airtel_Presence ₹349 recharge stuck since 24 March + ₹100 wrongly deducted. Wrong postpaid activation without consent. No resolution. Resolve immediately or I will escalate to DoT.

  • amritox
    Amrit Samal (@amritox) reported

    @Airtel_Presence @airtelindia i have raised complaint but till now no one responded yet. Also no response getting on mail as well. My request is to cancel the airfiber connection request and amount which I have paid 1500 please initiate refund.

  • NikhilVasani4
    Nikhil Vasani (@NikhilVasani4) reported

    @airtelindia is the worst wifi broadband service. If you try to lodge a complaint, they will give you the last complaint number and say it has been resolved even though it was never resolved. They are so insecure that you can't even change wifi name without airtel name in it.

  • MdGulfarajAlam
    Md Gulfaraj Alam (@MdGulfarajAlam) reported

    @SantaniSubhajiT @airtelindia look into it, if it is true I'm gona file a complaint against the company.

  • AsiyaBegum3550
    Asiya Begum (@AsiyaBegum3550) reported

    @airtelindia @Airtel_Presence ₹349 recharge stuck since 24 March + ₹100 wrongly deducted. Wrong postpaid activation without consent. No resolution. Resolve immediately or I will escalate to DoT.

  • dhananjayvennu
    Dhananjay Vennu (@dhananjayvennu) reported

    Dear Worst @Airtel_Presence @airtelindia team, still waiting to understand why the account shows suspended even after the CPE is collected. Is this how you rate yourself as No 1???

  • im_apratap
    Aaditya Pratap (@im_apratap) reported

    Hi @airtelindia, I’ve been facing an issue with my 5G unlimited service for the past 1 week. My 5G is not working at all, while my roommate in the same room (also Airtel user) is getting proper 5G without any issue.

  • MonamiGhosh11
    Monami Ghosh (@MonamiGhosh11) reported

    I have been facing wifi connection problems for two days whenever i call the customer service they say to wait for 4 hrs. Like seriously? Then add those 4 hrs on our extended recharge!!! @airtelindia @Airtel_Presence

  • maj67547
    Santanu Majumder (@maj67547) reported

    @airtelindia One of the most useless network in India named Airtel provide 2G speed in 4G slot Multiple report and giving multiple date like hearing in court. I am totally dissatisfied with this 2 major duopoly company fooling Indian people. The money is wasted.

  • Tanveer29452569
    SuͥltͣaͫnƤคຮhค ⚔ (@Tanveer29452569) reported

    For the past one month, I have been facing a lot of problems with Airtel internet wherever I use it. Please help. @airtelindia @airtelCOMPLAIN

  • TKshirsaga49401
    Tushar Kshirsagar (@TKshirsaga49401) reported

    "@airtelindia What the actual **** is wrong with your ******* network? I paid for the damn 1099 unlimited plan and it's buffering like a piece of ****! Fix your garbage service right now!"

  • KaleemYafa542
    KALEEM YAFAI (@KaleemYafa542) reported

    @airtelindia Network still dropping every 4–5 hours in Tolichowki, Hyderabad. Calls and data stop both indoors and outdoors, affecting multiple users at home. If not fixed soon, I will switch networks. #Airtel #NetworkIssue

  • gulvaniharesh
    Haresh Gulvani (@gulvaniharesh) reported

    @airtelindia has worst mobile app. I was checking the wifi plan but you can't check different plan without putting your address again and again. each time they register a new inquiry for a new connection. Just unnecessarily wasting the time and very buggy flow. #NoAirtelThanks

  • dee39421
    Deepak Raghav (@dee39421) reported

    @Airtel_Presence @Airtel_Presence @airtelindia still haven't heard anything from you or your engineer . This is how you deal with Airtel black customer, feels like it was my biggest mistake to buy airtel black