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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Ghāziābād, Guwahati, Cochin, New Delhi, Kolkata, Chhindwāra, Ludhiāna, Delhi, Mumbai, Bhopal, Pune, Hyderabad, Patna, Rohtak, and Ahmedabad.

CityProblem TypeReport Time
Ghāziābād Internet 51 minutes ago
Guwahati Wi-fi 8 hours ago
Cochin Internet 9 hours ago
New Delhi Internet 9 hours ago
Kolkata Total Blackout 12 hours ago
Chhindwāra Internet 12 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • gokul26272728
    വാളയാര് പരമശിവം (@gokul26272728) reported

    The best Fraud Sim = Airtel Full range with No speed No Customer care No Speed Its a Scam network I Complained my problem since 2024 , but no progress 121 is scam ,bot number no usefull If you want good interent don't choose @airtelindia @Airtel_Presence @airtelnews

  • prasathS35
    VẞPH (+பிரசாத் எஸ்-) (@prasathS35) reported

    New SIM activated today but SIM card and have already paid ₹350 for a recharge. However, the recharge has not come my recharge, and I am currently unable to make calls or use any network services. please check this and activate my full network service immediately @airtelindia

  • guruhc
    ಗುರುPRASAD (@guruhc) reported

    @airtelindia booked your wifi dth combo 1 week back in Bengaluru, no response your local service agent does not take call, does the Rs 1,500/- have to to be written off?

  • AsiyaBegum3550
    Asiya Begum (@AsiyaBegum3550) reported

    @airtelindia @Airtel_Presence ₹349 recharge stuck since 24 March + ₹100 wrongly deducted. Wrong postpaid activation without consent. No resolution. Resolve immediately or I will escalate to DoT.

  • parolianikunj
    Nikunj Parolia 🇮🇳 (@parolianikunj) reported

    @airtelindia I’ve been unable to reach customer support for several days. At the time of installation, I was assured that the service would be free for two months, after which payment would be required to continue using it, failing which the service would be discontinued. 1/2

  • prayos99
    prayos99 (@prayos99) reported

    @Airtel_Presence Hi @airtelindia pls dont spread false info.. there is no DM neither any resolution

  • shubhagya_k
    K S Shubhagyadhan (@shubhagya_k) reported

    @airtelindia , Either provide proper network and services or else kindly shutdown and don't waste the time of consumers.

  • Himanshu706310
    HIMANSHU Kumar (@Himanshu706310) reported

    @airtelbank @airtelindia @Airtel_Presence ₹10,000 debited from my Airtel Payments Bank on 10-04-2026 (9:33 AM) at PNB ATM but cash not dispensed (transaction failed). No refund yet & no proper support response. Please resolve ASAP. Txn ID: 560410090416424 ACC NO- xx7840

  • Rksaha06
    Ramkrishna Saha (@Rksaha06) reported

    @airtelindia @TRAI paying for expensive recharge, still getting very poor network and internet. This is unacceptable. Location: sarbanandapur, Laldaha post office, 731204,WB Kindly fix this issue ASAP or take necessary action.

  • VatasChirantan
    Chirantan Vatas (@VatasChirantan) reported

    @airtelindia my wifi 056523106440 I called many times for disconnection as I m no longer staying to that particular place .. by dates 10 march I paid all dues and spoken but my account is still active .. worst experience pathetic

  • TwinkleGhai
    Twinkle Ghai (@TwinkleGhai) reported

    @airtelindia Service Request # 31-1000013076197. Have been getting Zero Network connectivity at my Home premises. Zero Accountability by Airtel. Complaint raised multiple times, no support whatsoever. Atrocious service

  • athipasur
    ATHIYAMAAN V S (@athipasur) reported

    @Airtel_Presence @Airtel_Presence @airtelindia #airtelwifi #airtel Will this connection will be made or not.if yes pls made this connect or else initiate refund...why this big reputed network had worst customer service

  • MarlboroRedd18
    . (@MarlboroRedd18) reported

    Hello @airtelindia , can you please cancel my broadband request if you can't even install it on time after taking payment. If you can't even install it on time in a city like bangalore how can I even trust your further services

  • shubham_arora25
    SHUBHAM ARORA (@shubham_arora25) reported

    @Airtel_Presence Dear @airtelindia team, I'm still waiting for a resolution. What's taking you this long to find my location?

  • Akshay9336
    Akshay Pratap Singh (@Akshay9336) reported

    @airtelindia @Airtel_Presence My internet is very slow and 5G isn't working. Please send a team to check the network tower in my area as soon as possible. #Airtel #NetworkIssue"

  • yuvraj7773
    Yuvraj Singh Rajawat (@yuvraj7773) reported

    I had also applied to convert my TV into Android, which has still not been completed. Your Airtel team keeps asking for more time (1–2 hours repeatedly),but there has been no proper update. Bye Airtel Switching to better service. #Airtel #PoorService @airtelindia @Airtel_Presence

  • drpuneeth9268
    PUNEETH PV (@drpuneeth9268) reported

    @airtelindia 2089/- rs taken for Wifi plan. I requested for postpaid wifi plan of 499/- pm. They given prepaid plan and deducted 1271/- as activation fee. I applied for the wifi after knowing free installation router. Still they scammed me. Please resolve this issue. Wr is 229/-?

  • guptapranky
    Priyanka Gupta 👣✍️ (@guptapranky) reported

    @airtelindia @Airtel_Presence Why is it that nothing ever goes smoothly with your network? I recharged an international pack for urgent calls and it doesn't work. What shall I do now? your help on the App is a bot who doesn't get it!

  • nagbiplab
    Biplab Nag (@nagbiplab) reported

    @Airtel_Presence What an incompetent support process I’ve encountered today from @airtelindia #Xstreamfiber. Pathetic support experience. Broadband down since past 10 hours no one has contacted me yet. Multiple escalation via call center also did not help!!! #airtel

  • SagarTonge94
    Sagar Tonge (@SagarTonge94) reported

    Absolutely pathetic service by @Airtel_Presence @airtelindia. It’s been 10 DAYS since I raised this issue, and there is STILL NO RESOLUTION. Every time I switch to Star Sports HD 1 Hindi, the screen just shows a loading icon with constant flickering.

  • kuni9158
    Kunal Fanse (@kuni9158) reported

    @airtelindia @Airtel_Presence still the same. Internet not working and it’s 4th day

  • akshay_smec
    Akshay (@akshay_smec) reported

    @airtelindia @Airtel_Presence Raised a new Airtel WiFi connection request, but no progress yet. Unable to track the ticket in the app. Please help check status for Order ID YRZRZZEWUX.

  • KingOfNotion
    Moo (@KingOfNotion) reported

    @Airtel_Presence @airtelindia @airtelnews In 2026, Airtel cannot provide the right solution to its customers at all.

  • Shubhamsejwall
    Shubham Sejwal (@Shubhamsejwall) reported

    Airtel internet not working #airtel #internet #telecommunication @airtelindia

  • parolianikunj
    Nikunj Parolia 🇮🇳 (@parolianikunj) reported

    However, I did not receive any notification, call, or email regarding the completion of the free period. Now, when I am trying to surrender the service, I am being asked to pay a bill. This feels completely unfair and misleading. Check dm @airtelindia

  • RajaniI27372
    Rajani Industries (@RajaniI27372) reported

    @airtelindia unlimited 5G is not working VAPI GUJARAT

  • DivyeshLappawal
    Divyesh Lappawala (@DivyeshLappawal) reported

    Disappointed with @airtelindia. Req 10904105938 broadband shifting on 13Apr Airtel accepted, and I finished the internal wiring Since then Rescheduled twice, Now told no bandwidth of engineer,now showing resolved by 14Apr Accept a req then fail to deliver as my work disrupted

  • Gauravpayasi451
    Gauravpayasi (@Gauravpayasi451) reported

    The worse services by @airtelindia During the call network stand out buffer During the running of videos the internet goes out buffer. The support system of Airtel is more worsen than its services. That's why I plan to Port my SIM from Airtel to any of his competitor

  • mittalneer
    Neeraj (@mittalneer) reported

    I cancld my addon services from @airtelindia using app, got a msg after 2 days, that my service has been renewed. I tried calling customer care, ivr on every submenu keep on presenting my current bill details and at end of sub menus of 5-6 levels it asked raise complaint on app

  • VipulNagar00
    Vipul Nagar (@VipulNagar00) reported

    @airtelindia Shifting a Wifi is not a rocket science. I have got 3 technicians numbers in last 48 hrs and none of them picked my phone. I am without internet since last two days. Please look into it urgently else you will loose a Airtel black customer with 6 mobile numbers.