Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Mumbai, Dehra Dūn, Meerut, Chhindwāra, Imphal, Lucknow, Chandigarh, Hyderabad, New Delhi, Gurgaon, Chennai, Pune, Bhopal, Kanpur, and Jaipur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 11 minutes ago |
|
Dehra Dūn
|
Phone | 2 hours ago |
|
Meerut
|
Phone | 4 hours ago |
|
Chhindwāra
|
Internet | 6 hours ago |
|
Imphal
|
Internet | 7 hours ago |
|
Lucknow
|
Internet | 8 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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shekhar (@klmrs123) reported@airtelindia @Airtel_Presence Please help me disconnect my wifi connection for your poor customer service. As a black customer with 2 postpaid, 2 Airfiber and dth I am really tired of disconnected calls from agents and no show from technicians. WFH ❌ Talking to Airtel team ✅
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Satyam Raosahab (@SatyamRaosahab_) reportedWorst experience with @airtelindia @Airtel_Presence! Postpaid bill is already paid, yet it still shows an unpaid due balance. On top of that, zero internet speed and constant network drops. Fix my bill status and resolve the network issues immediately! Mobile: 8969635719 @TRAI
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Shashank Tripathi (@Shashan47905317) reported@reliancejio you are worst @_MukeshAmbani please stop irrelevant loot in the name of 5G telecom service to provide 1G telecom service @airtelindia if I port my number in your Whats is best offer and service you can provide
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CBAT (@CBAT07) reported@airtelindia We were travelling and genuinely panicked. I had to pay the disputed bill just to restore connectivity. Now the issue STILL isn’t fixed.
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AK (@heyabzal) reportedHuge thanks to Airtel representative ‘Arafat’ for going above & beyond! When my father's phone was stolen & the Kammanahalli store closed at 9:30 PM, he traveled 10+ kms off-duty to hand-deliver & activate my replacement SIM. Rockstar service! 🙌👏 @airtelindia @Airtel_Presence
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Avinash Nigam (@aviundefined) reported@airtelindia @Airtel Raised a shifting request on 30th Aug 2026 and it's still not addressed. It's been days and I'm left waiting. Can someone please look into this and resolve it ASAP? Extremely disappointing service. #AirtelShifting #PoorService
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Karunakaran (@Karunak82408927) reported@airtelindia Waiting for the refund that too after paying 3 months 1500 on 15th August and consistent follow up no new connection installation happened in Annanagar Chennai, super customer service
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Sudarshan S Adhyam (@adhyam) reported@airtelindia Unable to get to any support executive using 121 and the chat bot is not helpful
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Jalu Ram (@JaluRamMatoria) reportedHey @Airtel_Presence @airtelindia I faced constant drops, so I raised a disconnection request. Your team begged for a "last chance" to fix it, sent technicians, and claimed it was resolved. A week later, you silently suspended my service based on the old request—zero intimation!
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Suhail (@suhailmehgal) reported@airtelindia Dear Customer, your Airtel devices have been successfully recovered. Recovery details: Account Number: 20003252181 Devices Collected: 1 Wi-Fi Router: 1 IPTV Box: 0 Mesh Unit: 0 Thank you for your cooperation.
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Arbaz Pathaan ( FAN ) (@Arbaz4SRK) reportedI have never seen such a bad experience with any company. Internet was shut down 3 times in a week for 10 hours. @airtelindia
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I_m_Anwesh (@AnweshkuNayak) reported@jitendraverma__ @JioCare Don’t choose @airtelindia , they are even worse than jio network and customer support is also extremely bad. #airtel #jio
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Bala Chandrasekaran (@Ajithbala1222) reportedHi @Airtel_Presence @airtelindia , I am trying to report a critical duplicate SIM and ownership issue, and your team hasn't even created a Service Request (SR) yet, let alone provided a proper response. This is a massive security flaw. Escalate immediately.Especially for NRI
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Radhika (@RadRadhika95) reportedHey @airtelindia Wi-Fi is down since morning and your customer care service is god awful. What’s happening and how do I get a resolution?
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Ramjiki1111 (@diljitsingh0011) reported@airtelindia I accidentally recharged a FASTag linked to the wrong vehicle number. Please help me initiate a refund/reversal for the transaction. I can provide the transaction details via DM. Please assist.
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🤷♀️ (@introvertalker) reported@airtelindia @Airtel_Presence Pls help our wifi is not working properly we have 899/- pack and there is 13days left still...
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rooh_65 (@iamrooh99) reported@reliancejio raised an issue with Jio, received a message saying it was “resolved,” but the issue is still not resolved. The same problem keeps happening every day, and I’m tired of reporting it repeatedly. I’m porting out to @airtelindia now.
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Vikas Verma🇮🇳 (@CSVikas17) reported@airtelindia Customer care is only delaying and misguiding me on the surrender process. I will not pay anything further as i have been my bills on time and cleared all dues till date despite pathetic service Surrender my Airtel Black connection with immediate effect & confirm
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Sudhir Singh (@sudhirsingh06) reported@airtelindia Standard template response from @Airtel_Presence @airtelindia. Paying 100% of the bill for partial service isn't '5G Plus'. City coverage means nothing if subscriber locations are ignored. Expecting a bill adjustment or a concrete timeline, not auto reply. #Airtel5G #AirtelIndia
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Dao (@luitdao) reportedDear Airtel India, @airtelindia I would like to raise a serious concern regarding the network services I have been experiencing recently. I have been facing persistent network connectivity issues, with very poor internet speed and unstable connectivity. @Airtel_Presence
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shadow 🌑 (@shadow_vuy) reported@airtelindia again same problem how the hell I can ran out of data if my plan is unlimited data with no limit , solve it fast pathetic service
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vinod kumar (@nvinodhs) reportedHey @airtelindia how many decades you guys need to resolve interenet issue. Raising multiple requests are merely useless.
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Pritish Kumar Agarwal (@iPKAgarwal) reported@airtelindia @Airtel_Presence @airtelnews extremely disappointed by the level of customer service offered by Airtel execs in Sector 49 Gurugram. Despite being a loyal Airtel Black customer, unable to get my wifi fixed after 3 days of constant waiting and follow ups. Pathetic!
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Siddhu Shah (@SiddhuShah55) reported@airtelindia @ViCustomerCare No recharge = no incoming calls, no OTPs, AND apparently no access to customer care either? Is this really how telecom companies are allowed to treat customers?
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Sureshcsk (@Sureshcsk48) reported@airtelindia @Airtel_Presence 6/7 I have already sent emails regarding this matter but received absolutely no response. Trying to get help through customer care has yielded zero solutions. Your app's customer support is completely useless, relying only on automated chat robots. Waste of time.
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shiv (@shivagrawal21) reported10/10 @airtelindia — I’ve given Airtel more than enough opportunities to resolve this. I’ve called. I’ve emailed. I’ve raised SRs. I’ve escalated. I don’t need another “24–48 hours.” I need a confirmed installation date and the IPTV service I have already paid for.
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Shail® (@Shailendra1211) reported@airtelindia @Airtel_Presence Iam facing mobile signal issue in my mobile. I have shifted to new home and there in all 3 rooms facing the issue. Its in greencourt, sec 90, gurugram, 122505. Can you do something in this issue
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S (@S13821889) reported@airtelindia @Airtel_Presence Facing internet issue from last 20 days still nit getting any resolution
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Tej (@iTejJoshi) reported@Airtel_Presence @airtelindia 5 days and counting! Complaint logged on 27/08/2026 with a 5-hr resolution promise, but still unresolved as of 01/09/2026.Assigned engineer is ignoring calls and support gives generic technical issue excuses. Highly unprofessional!
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Subimal Bhattacharjee (@subimal) reportedIt is 2 days my office staff cant get the @airtelindia DSL connection restored despite calls, emails and visit to their office. And the advance payment runs up to October26. So we are stranded and provided false assurances. This is the quality of service @Airtel_Presence @DoT_India