Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 21: Problems at Airtel India
Airtel India is having issues since 02:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (24%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Mumbai, Hyderabad, Guwahati, Indore, Pune, Vijayawada, Visakhapatnam, New Delhi, Lucknow, Bengaluru, Agra, Cochin, Kanpur, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 11 minutes ago |
|
Mumbai
|
Wi-fi | 13 minutes ago |
|
Chhindwāra
|
Internet | 18 minutes ago |
|
Hyderabad
|
Wi-fi | 30 minutes ago |
|
Guwahati
|
Phone | 2 hours ago |
|
Indore
|
Wi-fi | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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India_First (@bond_2014) reported@airtelindia Services are very poor now. Raised a formal request on Saturday. Till now no response Pathetic. This was bound to happen in era of duopoly.
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Galaxy (@DaDaPhoton) reported@airtelindia @Airtel_Presence would you care to reply? do you even have any customer care number where i can talk to your representative or not?
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Saiprasad Goud (@NameSaiprasad) reported@NPCI_BHIM @airtelindia I made an Airtel prepaid recharge through the BHIM app. The amount was debited from my bank account successfully, but the recharge was not completed and I have not received any refund yet. Kindly look into this issue and resolve it at the earliest.
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Aryan Pote (@aryanpote7) reported@Airtel_Presence @airtelindia Respond again ? 12 hours has been passed i tried everything still data is not working!! Full 5G coverage is showing
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Mohammad Ashik (@MohammadAa37616) reported@airtelindia @AdobeExpress Hello Airtel Team, I recharged my Airtel number 9557926403 with ₹280.80, but the recharge was not activated. Because of this issue, I had to do another recharge of ₹349.Please either:Activate the first recharge so I can use it,orRefund the amount to my account immediately.
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Aviral Aggarwal (@aggarwal_aviral) reported@JioCare I can't believe it's the same type of messages like a bot is responding to me. Nobody cares what the actual issue is, just keep on replying without the actual context. Switching to @airtelindia @Airtel_Presence sooooon....
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Sumer (@ksunvic) reported@Sanjiv40551468 @airtelindia @Airtel_Presence Please switch service provider asap Airtel is good for nothing. As the saying goes "Naam badhe darshan chote "
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Rishi kumar (@Rishiku94902427) reported@airtelindia @Airtel_Presence There was no intimation or this outage and there is no one accountable. How can i know when this will get fixed my plan validity is going as per terms but i am not getting what i was promised.
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सौरभ 🇮🇳 (@Saurabh_968) reported@Airtel_Presence @airtelindia A customer has been following up for an issue for 4 days, waiting for the engineer the whole day. The guy didn't switch on the phone for entire day. Guys from your team says "outside my working hour" to a customer who took a day off for shifting wifi. U begged for one last chance
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pratikd (@gujjuchokkra) reported@airtelindia @Airtel_Presence help to block sim not able to connect to customer care
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Satyanarayan Panda (@Satyana37821330) reported@airtelindia @Airtel_Presence My Unlimited 5G is still not restored even after my 30-day cycle completed. 5G network and speed are working, but my daily data is still getting deducted. Please help.
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Sandesh R Naik ⭐ (@sandeshrnaik) reportedHey Airfail @airtelindia @Airtel_Presence how long are u going to take to solve this problem. Call me, I have already given u my number
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Manish Kumar (@mmanish04) reported@airtelindia @Airtel_Presence At pin code 201003 Nandgram Area , wifi is not working since morning, can you please escalate it. No response from customer care as well.
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Sri | beyond specs 💭 (@sri00_exe) reported@airtelindia As we discussed during today’s call, the number you mentioned in the DM is incorrect. I added that number myself. The other number I mentioned in the DM multiple times and discussed in the call is the one I’m currently facing an issue with and haven’t added to the family plan yet. I’m not sure why it’s taking so long for this issue to be resolved.
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Bhargav Gondaliya (@bhargav_4ever_) reportedVery disappointed with @airtelindia Airtel Air Fiber service in Surat. My internet disconnects 2–3 times every day and complaint is already registered since 16 May 2026 but still NO proper resolution provided.
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डॉ रघुवीर का सैनिक (@raghuvir_sainik) reported@airtelindia I had done a ₹39 Recharge for 3 days but the pack didn't activate today. What's the issue?
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Vashil Rajput (@mvsvashil) reportedPorted from @reliancejio to @airtelindia Postpaid Family Plan and now facing internet issues on 3 SIMs for the last 11 days. Multiple calls & store visits, but only “complaint raised” every time. Worst service experience so far. #Airtel #PoorService
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Shubh (@shubhanshuydv) reportedNow even if I don’t use the service, I’m still expected to pay ₹600. I can’t even properly close the connection — only “pause” it for ₹200/month. This feels less like customer service and more like forced money extraction. Extremely frustrating. @airtelindia @Airtel_Presence
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DolundTrump (@PadhaKanchan) reportedMost of companies have resorted to #AI based custom support bots but they are highly inefficient in resolving queries. My money with @reliancejio @IRCTCofficial @airtelindia is struck for a long time. Money is not huge but it’s like a scam. Jio took money for two sim cards ..
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Rishi kumar (@Rishiku94902427) reported@airtelindia @Airtel_Presence Its been more than 24hrs and my problem is not resolved till now. Do i have to file a case in consumer court only after that you guys will do something?
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Ahsan (@ahsanukhan) reportedDue to some ****** exam going on in jaipur @airtelindia has slowed down the network and it's so bloody poor that you can't even load a website on a phone. What a pathetic network. In European countries their 2g is better than your 5g.
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tushargathade (@tushargathade) reported@airtelindia @Airtel_Presence Internet has been unavailable since 17th may only 2 days after recharge. This issue happens repeatedly every month and support is not responding properly. I want permanent disconnection and refund/adjustment for the unused service period.
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Mayank Seth (@MayankSeth13) reported@Airtel_Presence Its been 4 days without the wifi. I don't think you guys can solve the fiber wire issue. Let me know the process of cancelling my plan and refund process. I will get a JIO connection. @airtelindia @airtel_wifi
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SAQUIB AKHTAR (@SAQUIBLINUX) reported@airtelnews @Airtel_Presence @airtelindia There is emergency complete outage of 4G network at Amausi, Lucknow location & only 2G is working. Airtel app cannot raise complaint as unable to fetch location. Please check this asap. SOS.
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Md Sayeed Siddiqui (@sayeed2u) reportedWiFi not working, calls not connecting, and network disappearing again and again. Complaints are ignored, but bills arrive on time. Pathetic service by Airtel. #Airtel #NoNetwork #PoorService @Airtel_Presence @airtelindia
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Kushal Chakraborty (@KkushalC) reported@Airtel_Presence @airtelindia Your team confirmed in writing that my business number 8282858285 is ready for recovery. Now your store refuses to issue the SIM, claiming a "VIP status lock." Business is bleeding daily. Govt Grievance Filed: NCH Docket 9358618. Unlock it! @TRAI
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Sandeep pareek (@sampareekengg) reported@Airtel_Presence @airtelindia I’m still not happy with your response in the DM from your team. Firstly, I want a network. Where is it? I’ve complained so many times before and no resolution has been provided by Airtel.
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Salil Dhir (@dhir_salil) reported@airtelindia is such a pathetic company, I think they are worse than government departments. Even after 10 days no resolution. I think Sh. @SunilBhartiMitl must notice it.
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Sandesh R Naik ⭐ (@sandeshrnaik) reported@airtelindia I have a COMPLAINT, call me
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Atharva (@atharva_ghawale) reportedThis level of service is honestly disappointing. If this issue is not resolved as soon as possible, I will definitely switch to another broadband connection. Customers deserve proper support and timely resolution, not endless delays. #Airtel @airtelindia #wifi @Airtel_Presence