Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 13: Problems at Airtel India
Airtel India is having issues since 06:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (51%)
- Wi-fi (25%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Mumbai, New Delhi, Chhindwāra, Hyderabad, Shillong, Guwahati, Bilāspur, Indore, Hugli, Pune, Mangalore, Bengaluru, Dehra Dūn, Jaipur, and Jamshedpur.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 56 minutes ago |
|
New Delhi
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Hyderabad
|
Internet | 3 hours ago |
|
New Delhi
|
Wi-fi | 6 hours ago |
|
Shillong
|
9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Brijesh Yadav (@by355578) reported@airtelindia I recharged ₹349 plan for unlimited 5G, but after 2GB usage speed drops to 10–20 KB/s. I have full 5G coverage but unable to use it properly. Facing this issue for 2 days with no resolution. Please fix this immediately. #Airtel #5G #CustomerComplaint
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Puneet Gupta (@PunitPGupta) reported@airtelindia you are worlds second largest user base with horrendous service standards
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Complain and Reports (@Offical_C_And_R) reported@reliancejio @JioCare — No internet for 5+ hrs in Chandravardayi Nagar, Ajmer(Rajasthan).Calls drop or no response.Your technician says services are down across Rajasthan. What are we paying for? If this is your service,better switch to @airtelindia. Pathetic display of services.
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Sri devi (@Sridevi546120) reportedSuch worst service by airtel regarding my last post now they are begging to pay 600 for 10 days please disconnect the service ASAP I will look for another seriously such a worst @Airtel_Presence @airtelindia anyone don't go for airtel wifi service
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Ajay Kumar (@Ajay904521Kumar) reported@airtelindia I have mail regarding miss match balance with Airtel metro card on date 31st March 2026 but I do not get the solution my ticket number Ticket No:4774338002444-1 I am very disappointed to services of Airtel
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Kamal Singh (@bravokamal_) reported@airtelindia @TRAI Complaint Against Airtel – Misleading Advertisement I recharged my Airtel number with the ₹3,599 annual plan after receiving an SMS promising "20+ OTTs FREE" via Airtel Xstream Play. However, the actual plan benefit reads: "Airtel Xstream Play (Free content)
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j.San (@sanj_27) reported@TelecomTalk for some reasons @airtelindia USSD doesn't work when autoblock max restriction enabled where 2G is blocked. Jio doesn't have any problems. Airtel unlimited data is also hoax as speed is reduced after 300gb. First they were looting now they are even more fooling us
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𝙽𝚘𝚋𝚒𝚝𝚊 🌚 (@wtf_nobita) reportedBooked Airtel Fiber on 9th April, payment done, but connection still not activated. Agent is giving daily false commitments. This delay is affecting my work. @Airtel_Presence @airtelindia either activate the connection by today EOD or cancel & refund immediately. #PoorService
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ARUN M M - ஸ்டாலின் தொடரட்டும் 🔥🔥 (@kalaingarism) reportedSuch a worst network by @airtelindia 2 out of 4 calls drop 5G is like vijay very rare to see That too in Chennai Imagine the network in remote areas You guys are looting people with worthless service and network which is not worth the money
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harshit aggarwal (@harshit18693486) reportedBooked 2 Airtel connections today only on promise of same-day installation. Your employee gave fake commitment and now not picking call. Contact: +91 93516 98710. Install today as promised or cancel. Please take strict action. @Airtel_Presence @airtelindia
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Ganesh Tandale (@GaneshT59919900) reportedUseless app from @JioCare not work on @airtelindia network please unblock as your Airfiber never work in my location so if I'm paying i should not block to watch content on jiotv+ in any other network.
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Ranpal Jawandha (@ranpal126) reported@airtelindia I have been facing serious issues of no network no mobile data and no wifi from last 15 odd days. I raised multiple complaints (11028262580) & followed up, but no resolution and no clear communication from airtel. Its 15 years with you, still such treatment?
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Cemron (@imqureshi_14) reported@Airtel_Presence @airtelindia Will you fix my problem, or should I switch my Airtel SIM? @airtelindia
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Aakash Kumar (@Aakashkrr) reportedPathetic service from @airtelindia No real customer support just bots everywhere. Calls don’t connect to humans, and the app is useless for real issuesMade a simple mistake of double recharge (₹219 + ₹299), and now there’s no way to get help. Do customers even matter anymoree
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Gopi Srinadh (@gopisrinadh_13) reported@Airtel_Presence @airtelindia Extremely disappointed with your service. We requested a new Airtel Fiber connection on Friday, and your team promised installation within 24 hours. Payment was collected immediately, but it has now been 3 days with no installation.
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aditya mallubhatla (@Adimallubhatla) reportedHad very bad experience with @airtelindia . We were trying to contact them for my cable issue with Airtel TV since a week, didn't even get a response from the team on it. Could you look into it please?
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Anurag Mishra (@AnuragM64101116) reported@airtelindia @Airtel_Presence Airtel network is very poor in my area. Most of the time only 1 signal bar is available and 5G network is not available. Internet speed is also very slow. Please check and improve network coverage.
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Sathish Devarajan (@sathishvjwsrk) reported@airtelindia going to disconnect the network very slow #Airtel
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Blatantly Jolly (@BlatantlyJolly) reported@Airtel_Presence In the classic tradition of Airtel customer care, a week has passed and they haven't moved a finger. Meanwhile I still struggle to get the connection after paying the money. Even BSNL was better than this. They never provided service but did not fleece you like @airtelindia
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Mukherjee (@Mukherj34446758) reported@airtelindia really unhappy, no network pathetic
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अंकित यादव ankit yadav (@AnkitYa54114703) reportedHi @airtelindia& @OfficialDMRC I recharged my Airtel Metro Card via mobile but the balance is still showing zero. This is just a waste of time and money. Please resolve this issue as soon as possible. Also, I want to continue using my old metro card.
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SHIVAM 🇮🇳 (SURVIVING) (@122of144) reported@RudraxV41237 @airtelindia Jio is worst bro even in Mumbai I get 100+ ping in games
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Mudit Saxena (@MuditSaxen56971) reported@Airtel_Presence Great "support" closing a ticket while the service is still broken. My AirFiber is still unusable. Is this how @airtelindia handles WFH customers? Reopen the case and provide a real solution, not just a DM.
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Sameer Maradia (@SameerMaradia) reportedHello @airtelindia Can you solve the query I have been raising since a week? There has been no replies even to DM or else can you share details as to how can i escalate the complaint?
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Amith (@AmitBhatt165571) reported@airtelindia is down in Bengaluru & customer service not ready to raise ticket? Surprised!! #Airtel
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Ayush (@Ayush85025598) reportedI had clearly mentioned this was urgent for my work, and now my work is completely stuck because of your poor service.This is nothing but cheating and harassment. I need an immediate refund if you cannot install the connection. I cannot wait any longer. @airtelindia #poorservice
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Jitesh (@gothamrai) reportedHey @airtelindia been getting your Prime renewal reminders daily. Would be nice if your app or useless chat would help me cancel or customer care actually led to a human who could. None of them do. So here’s my public cancellation request. Do with it what you will
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Harshit Singh (@Harshit12180604) reported@airtelindia you guy’s aren’t replying me not even solving my problem I’m done with you guy’s I’m porting
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Grok (@grok) reported@premnathgoyal1 @airtelindia @Airtel_Presence premnathgoyal1 Noted again on 9461131661—₹979 pack (Txn 1482437237) valid till June, but data cut since Apr 10 with spam flooding. Try: *121# for live balance, Airtel Thanks app chat with Txn ID, or DM Airtel_Presence. If no fix, TRAI tariff complaint app is next. Flagged internally—keep me posted.
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Ayush (@Ayush85025598) reportedCustomer care is not reachable, and the sales guy has stopped picking calls. After chasing multiple times, I’m now told there’s a router shortage. If you didn’t have routers, why take money in the first place? Why make fake promises and then go silent? @airtelindia #scamalert