Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 27: Problems at Airtel India
Airtel India is having issues since 07:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (52%)
- Wi-fi (26%)
- Phone (12%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Delhi, New Delhi, Ranchi, Noida, Pune, Kolkata, Hyderabad, Indore, Mumbai, Bengaluru, Lucknow, Mumbai Suburban, Shillong, and Nagpur.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 24 minutes ago |
|
Delhi
|
Phone | 2 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
New Delhi
|
Phone | 4 hours ago |
|
Ranchi
|
Phone | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Karthikeyan (@Kman_karthik) reported@airtelindia @AdobeExpress Worst customer service. I wanted to move to airtel wifi. Filled form online, got callback from the sales person immediately and within an hour I had paid the money for installation. But little did I know it's a scam company. Post payment is more than 5 days, still no connection.
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Priyanta Das (@priyantadas15) reported@airtelindia @Airtel_Presence Formal complaint filed with National Consumer Helpline against Airtel for persistent 5G network issues and false ticket closures. Complaint ID: 9192357 Still no resolution since 26 March. Awaiting immediate action.
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Pravash Chatterjee (@PravashChatterj) reported@airtelindia @SunilBhartiMittal I’m repeatedly facing severe issues with Airtel Xstream internet in Malad west. The service drops every 10–15 days and takes 24–48 hours to restore despite complaints. This level of instability and slow support is unacceptable for a paid service.
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Joydip Roy Chowdhury (@IJoydip) reported@reliancejio @JioCare what a pathetic service you have. I have paid the money for jio fibre and did kyc also but it’s been 3 days but nobody has come to install the fibre. If you can’t install don’t take our hard earned money. Give my money back, I will go to @airtelindia .
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Aniket Kumar Gupta (@AniketKrGupta03) reported@airtelindia I'm really frustrated with your service I've done 4099 recharge and now I'm unable to use internet. I've raised the ticket visited the physical store several times still no resolution. On 121 you put a dumb bot. Why you guys are not solving the issues? Shame on you.
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Prashant Modi (@PrashantModi770) reported@airtelindia @Airtel_Presence @airtelnews I have an Airtel Broadband connection. 4 days ago my internet stopped working. Raised a complaint, support engineer visited same evening and said the Adaptor is faulty — "Go buy a new one from local shop". My questions: - Doesn't Airtel keep stock of simple Adaptors? - We pay monthly bills, but company can't provide a basic power adapter? Local shops don't give warranty and often sell poor quality products. Customers trust Airtel's brand for service, but this damages the brand image badly. Please provide a proper Airtel adaptor immediately or resolve this issue. Complaint Ref: 11029004887 #Airtel #AirtelBroadband #PoorService
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Ankur Madaan (@amadaan68) reported@airtelindia @airtelnews @aajtak I have raised a request to shift my modem at home and nobody has accepted this request. My request Id is 10915030883. I have raised this multiple times on customer care but no one has come yet to check the issue . Your services are pathetic in ncr
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Mohd Rijvan (@MohdRijvan786) reported@Airtel_Presence @airtelindia @airtelnews Dear Airtel I have raised my issue at 16-April now 26 has been passed and no one taking but and this will you get in problem now I will raised my issue for local and state level anti illegal encroachment department and All SS of my Which I have raised
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Rocky (@rocky4lifebrner) reported@Airtel_Presence Thanks for no response. Just another reason to move on from this useless network. Goodbye @airtelindia
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Rohit (@Drfixit1373) reportedDear airtel it's very bad experience with you never saw such company with zero customer support and issues over every day . Please don't recommend this company for internet @Airtel_Presence @airtelindia @JioCare you are best salute to you!
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AML (@_iamlobo) reported@Airtel_Presence @airtelindia @Airtel_Presence it's been 10 days since raising this complaint. No call, no resolution. What's happening?
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sharad (@sharadkcgupta) reported@Airtel_Presence Again Broadband connection is not working since morning 😡😡😡😡😭😭😭😭 @Airtel_Presence @airtelindia
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B. Cyrus (@CBafirawala) reported@Airtel_Ug Airtel Uganda Blocked my airtel money just after a cash deposit of 1,700,000Ugx. No warning, Now 2 weeks. My money is stuck, and customer support isn’t helping. Has this happened to anyone else? @airtelindia
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Randomtalks (@mindfooly) reported@airtelindia @Airtel_Presence Wifi is not working since yesterday, unable to reach customer care. The ivr simply says that they are upgrading their systems& inconvenience regretted. Ours is air fibre. what is the issue. Worst experience. #chennai #Airtel #airtelbroadband
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ANKIT MISHRA (@ANKITMI71601154) reported@JioCare This is to say you that neither getting 4G nor 5G inside my home and getting good network coverage of @airtelindia Only showing LTE+ signal and internet speed is very poor id you don't want to improve say like that
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Pranav Parakh (@PranavP7302) reportedStill the connectivity is poor and unresolved @airtelindia
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Yashwanth Reddy (@ReddyYashw41368) reported@Airtel_Presence @airtelindia Extremely disappointed with Airtel 5G in Kadivadu (524410). The tower is only 3km away, yet I have ZERO signal indoors. Even on the 1st floor, speeds are too slow to load a basic page. Months of waiting and no improvement. WFH is impossible! #Airtel
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AJ (@AJ43606159) reported@airtelindia service request no. 31-1000013238275 marked resolved without letting me know the resolution. Customer care explanation was incorrect so Ai was told her manager will investigate but no response and case marked closed. It better I port to another company. #airtelFraud
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Utsav Kumar (@utsav24772) reportedSame issue again. Your @airtelindia area manager was rude and unhelpful. Refused support saying it’s 5:30 PM and no staff available. I work the Australian shift and need urgent resolution, but no concern shown. Is this your service standard? Resolve ASAP. #poorservice #airtel
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optimus_244 (@OPTIMUS_244) reported@airtelindia 12 hourse gone..! Please say the solution . It can’t do anything mention that . Make a clarity
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Ankit Khanna (@imankitkhanna) reportedAnother day, same issue—low tower bars and unstable connectivity. Repetition may build habits, but this is hardly one worth keeping. @airtelindia #airtel #poorservice @Airtel_Presence
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ab_official (@ab_official9) reported@airtelindia My issue is not resolved yet.
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Indu Karki (@DivyaKarki3) reportedVery disappointed with Airtel. SMS for my primary number (OTPs, bank alerts, personal msgs) are being received on my add-on number without consent. No SMS forwarding enabled. Serious privacy & security issue. Store + cus care unable to resolve. Need urgent action. @airtelindia
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Fardin Khan (@Fk514442Khan) reportedBull **** 🤐 Bull **** Services by @airtelindia @Airtelxstream4 . @airtelnews The wifi of this Airtelxstream4 is Super worst. Guys Never ever buy "Airtel Xstream Fibre" Wifi Services. 'I repeat the above Statement again guys". Charges like : USA. Services Like: Uganda
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saru (@SarathSarath4) reportedKadhu ra midhi meedhane kaapuram pettalentra @airtelindia . Waiting for Interview calls there is zero network inside house. Dabbulu mathram dhobbuthav devara collections laaga Penchuthav Tarrifs network mathram iyyyav.
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Randomtalks (@mindfooly) reported@airtelindia @Airtel_Presence No resolution / response till now. Airfibre . Chennai. It's been two days now. Do we have to look for some other service provider? #airtel #airtelwifi
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memoxiciilin (@memoxicillin) reported@airtelindia i have lost my tablet and I am unable to reach you to block my sim. Kindly help.
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Basu Deo Joisy (@DeoJoisy) reported@airtelindia I have not seen worst app and customer service of any company till now. Absolutely zero connection with customer . You tell customer to go to nearest Airtel outlets for small things. Do you think your customer is free and has nothing to do in his life .
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Mukund Gajera (@mukundgajera) reportedHello @Airtel_Presence @airtelindia, I am still waiting for the solution. You are responding to my post in 5 minutes, but you are not answering properly on personal messages.
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PC (@PoonamC33583018) reported@airtelindia why is the worst network in lado Sarai area new delhhi