Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Guwahati, New Delhi, Bhubaneshwar, Chandigarh, Kolkata, Shillong, Pune, Bengaluru, Meerut, Hyderabad, Shimla, Dehra Dūn, Chennai, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 56 minutes ago |
|
Guwahati
|
Internet | 4 hours ago |
|
New Delhi
|
Internet | 5 hours ago |
|
Bhubaneshwar
|
Total Blackout | 5 hours ago |
|
Chandigarh
|
Internet | 6 hours ago |
|
Kolkata
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Vig (@Mr__Vig) reported@Airtel_Presence Wifi is still not working. Refer to the ID above for more info. Give me a validity extension equivalent to the downtime for the hassle you caused. I was not able to work & your team was not giving a proper timeline for the downtime. @airtelindia @Airtel_Presence
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Mohit (@Mohit1169) reported@airtelindia is charging me for #AirtelBlack while I can't make a single call or use the internet. Mailed customer care . No help Mailed consumer grievance .No help Contacted @TRAI still no help How is this even legal? I'm paying for a service I CANNOT USE. This needs to stop.
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Salil Dhir (@dhir_salil) reported@airtelindia let me tell you, Ur customer care & after sales services are the worst. I am complaining about the non-working of my airtel black DTH service from last 9 days,every time CCE assures the engineer will visit home Tomorrow, but nice I'm still waiting. Beware Customers.
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Jitendra Kumar Swami (@Jitendr63429834) reported@Airtel_Presence @jagograhakjago airtel not providing me the service for which i have already paid its fourth day i am complaining but no resolution by @airtelindia even they are not replying
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Tanuj (@agastyaTanuj) reported@airtelindia Help me to get plan changed and esim migration from one phone to another!
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Happy chauhan (@Happych80285943) reported@airtelindia Wrong late payment fees added again on my Airtel WiFi bill. Already visited Airtel store multiple times in last 2 months but issue repeats every month. Unable to contact customer care agent too. Registered no: 9999097766
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CleanupCitizen (@CitizenCleanup) reported@SandeepParekh @airtelindia FYI... very hard it can be. Based on true experiences across service providers. Some internal id liking needs to happen, not just mobile number to new SIM... that comes down to internal system data base update and refresh rate. Worst case it can go to 15 days.
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Survey (@Survey235) reported@SandeepParekh @airtelindia One time I had such issue. It happens when we change or modify the document we used earlier to buy sim . So when any new requests come ,earlier documents don't match
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Priyanta Das (@priyantadas001) reported@airtelindia help?
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Dr Yudhyavir Singh AIIMS New Delhi (@yudhyavir) reportedAirtel pathetic service continue day 3 @airtelindia @Airtel_Presence Airtel doesn’t care as there is only two players. People don’t have option.
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Neo | 𝕏 (@nishant713) reported@jagograhakjago @airtelindia @cpgrams Airtel has illegally blocked my outgoing call and sms on my sim with active valid recharge due to non completion of KYC even though the deadline for KYC is 8th June. This denial of service even after me paying stops me from even porting out.
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SANJEEV UPADHYAY (@SANJEEV32353094) reported@Airtel_Presence Facing serious network issues since yesterday. From today, whenever I make or receive calls, the network stops working completely. No 4G, 5G, or even VoLTE sign is showing. Calls and internet both are affected. Please resolve this urgently.@airtelindia
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~ Suraj (@surajpatel_1) reported@airtelindia its been 4 days now, my 5g is not working. Previously it worked fine at the current location. My roommates also have airtel sims and are facing the same problem. Also no way to talk to customer support. Worst customer experience ever.
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Sandip Ghadge (@sandipghadge) reported@airtelindia You guys are shameless, poor on customer care. Everytime I open your app for the recharge my lowest plan is not shown at all, I have to search it every time. I hope this company will be closed soon. Is it necessary to upsell every month?
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Rajendra Shetty (@razshetty) reported@airtelindia 18th day , Still Airtel couldn't able to solve a simple issue of profile update. Such a poor customer service experience. personally visited 6-7 times to the store now. Everytime given the excuse of waiting for back end team response. @Airtel_Presence your sevice is the worst
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Rahul (@duberaul) reportedI use @airtelindia wifi at home. There was issue with wifi at home today is 18th may 26. Airtel customer care AI based said they will send some after days days on 20th may 26 look into it What a great service. #airtelblack
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Deepak Singh (@casinghdeepak) reportedDear @Airtel_Presence @airtelindia, the network coverage in Hyderabad has become extremely poor over the last few days. Frequent call drops, weak signal, and slow internet are causing major inconvenience. Pls look into the issue and resolve it at the earliest. #Airtel #Hyderabad
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VIVEK SINGH (@VIVEKSD27) reported@Airtel_Presence @airtelindia As suggested, I kept the router switched off for around 30–40 minutes and now the internet is connected again. But I’m not sure why this issue keeps happening repeatedly. If this continues regularly, it’s going to create a lot of problems.
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Abhishek Tiwari (@abhitiwari_ui) reported@Airtel_Presence @airtelindia @airtelnews It's been 6 months internet speed is worst in my area. When I call customer care, they tell same words like parrot "your internet will be fine within 4 hours." Nothing changed. Going to port all my numbers and family to JIO. Mo-8797172737
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Sandeep Parekh (@SandeepParekh) reportedHey @airtelindia - it's been 2 days since my attempts at trying to get a replacement SIM card. How hard can it be? Store keeps saying some technical issue/error at backend. It's now a serious problem.
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Shiv (@shivaniV31) reported@airtelindia frequent disconnection of internet.. cannot raise complaint through app too.. fix it or i would want to discontinue your services
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Abhimanyu Mishra (@Abhiman39134793) reported@airtelindia how much money are you going to save keeping ai bots and getting rid of real people? I only get to speak to your real agent if I have to buy a digital service? How hopeless can you get. And that also a 30 min waiting and call gets disconnected. Is that the service?
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Snehal Kamble (@Liquid_soul420) reported@Airtel_Presence @airtelindia how shameless you guys are. Disconnect the connection without prior notification and when trying to diagnose wifi,the page never works. The app is a complete scam and also the service. @DoT_India look into this. They never take complaints seriously.
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AMAR SRIVASTAVA (@amar_666) reported@airtelindia your broadband in #sevenbungalows #mumbai is impacted since midnight, over 15hrs now and not a single place to raise a complaint?? The chat ot is useless!
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Kshitij Dwivedi (@kddv1997) reportedSince 2 days @airtelindia my WiFi is not working my cctv camera not working where are your reliabilities
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KANCHAN KANTI PAL (@pal_kanchan) reported@Airtel_Presence @airtelindia @airtelnews From Last 2.5 Months My services were disrupted. Same thing has been accepted by a number of executives. Still I got charged. Now my bills have increased. Without giving service raising the bill is justified?
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Arvind Srivastava (@itsarvind_sri) reported@airtelindia there are only promises for the customer care actually no one cares about customer in your organisation your engineer rajneesh is not picking the call , i have also visited the store but they also does fake promises that engineer will call you within sometime .
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Ganesh (@ghanivk) reportedHello @airtelindia what pathetic service are you providing. I'm contacting and complaining every day since last month. still no one from your technical support team visited and solved the DTH issue.
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Vedanshu Saini (@vedanshusaini01) reported@airtelindia this is extremely disappointing service. I purchased the ₹39 3GB/day data pack but not received the data benefits. After that, I recharged again with the ₹49 unlimited pack and now even the internet is not working properly. Money deducted but service not provided
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Adv. Santosh R. Pradhan 🤵🤵 (@LawyerSRPradhan) reportedDue to huge Network problem with @reliancejio I am moving to @airtelindia is it a good decission or not ? Anyone has @Airtel_Presence experience please Share.