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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 20: Problems at Airtel India

Airtel India is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 12% Phone (12%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: East Delhi, New Delhi, Guwahati, Delhi, Jaipur, Lucknow, Kolkata, Jammu, Hyderabad, Chandigarh, Chhindwāra, Pune, Chennai, Ghāziābād, and Cochin.

CityProblem TypeReport Time
East Delhi Wi-fi 11 minutes ago
East Delhi Wi-fi 16 minutes ago
New Delhi Wi-fi 36 minutes ago
New Delhi Wi-fi 6 hours ago
New Delhi Internet 6 hours ago
Guwahati Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • epl_highlights2
    EPL Highlights (@epl_highlights2) reported

    Great job @airtelindia — Black member, postpaid, eSIM “Activation Completed” ✅, network ❌, support ❌, response ❌. Stranded in Srinagar with a useless connection. @TRAI kindly note. WAS2K9UTYY

  • RKfrcc
    RK Rai (@RKfrcc) reported

    Frustrated with Airtel Xtreme Wifi services, I'm along with 20 customers waiting for a minor issue due to which our internet services are disrupted since 8 hrs in daylight. This too happens quartely. Higgly recommend to avoid this else will hve to repent like me. @airtelindia

  • rachetm27
    rachet mahajan (@rachetm27) reported

    @airtelindia @MIB_India It has been 9 days since the recharge, and we are still unable to use the internet. No action has been taken so far to resolve the issue. The problem remains unresolved despite multiple follow-ups.

  • Ravindrach20
    Ravindra_ch (@Ravindrach20) reported

    Adding hashtags for better visibility. Same issue facing many users. @airtelindia @Airtel_Presence @TRAI Please check my account & fix immediately. Last 4 digits: 8298 #Airtel5G #Airtel5GIssue #AirtelIssue

  • prasadvr851
    Prasad Vr (@prasadvr851) reported

    @Airtel_Presence @airtelindia @airtelnews I don't see any resolution till date...better to port all our 3 mobile numbers

  • athipasur
    ATHIYAMAAN V S (@athipasur) reported

    @Airtel_Presence @Airtel_Presence @airtelindia #airtelwifi #airtel Will this connection will be made or not.if yes pls made this connect or else initiate refund...why this big reputed network had worst customer service

  • AbhiSingh03_
    Abhishek Singh (@AbhiSingh03_) reported

    @Airtel_Presence @airtelindia No response from your side. Now devices on same WiFi show different public IPs (laptop vs phone). What kind of Static IP service is this? Constant issues, no support. Fix immediately. @TRAI

  • G19690121
    subash (@G19690121) reported

    All are Facing very poor internet speed in Ullikottai, Mannargudi. The connection is extremely slow and unreliable for the past few days. Please look into this issue as soon as possible. @airtelindia @TRAI

  • Debibourun1
    Debi bourun (@Debibourun1) reported

    @Airtel_Presence @airtelindia after 1 month the network is getting worsen again like 5g is working like 2g majority of time and buffering alot what's happening again??

  • AnkitKumar38190
    Ankit Kumar (@AnkitKumar38190) reported

    @airtelindia I had installed Airtel Xstream AirFiber and clearly requested for the ₹499 plan. However, the executive showed ₹499 during installation, but now in the app it is showing ₹899 plan without my consent. This is completely misleading and I want immediate resolution

  • sidbehera2004
    sarbeswar Behera (@sidbehera2004) reported

    @airtelindia @Airtel_Presence Please don't tell my network is fluctuate I am in a proper 5g location still can't use unlimited 5g

  • Rksaha06
    Ramkrishna Saha (@Rksaha06) reported

    @airtelindia @TRAI paying for expensive recharge, still getting very poor network and internet. This is unacceptable. Location: sarbanandapur, Laldaha post office, 731204,WB Kindly fix this issue ASAP or take necessary action.

  • sanjeev159k
    Sanjeev yadav (@sanjeev159k) reported

    Poor network in Rustampur, Raebareli (Uttar Pradesh) despite having an Airtel tower. Even with a 5G plan, the internet speed is like 2G. If this issue is not resolved soon, users will port to Reliance Jio. Please resolve this urgently. @airtelindia @Airtel_Presence @TraiIndia

  • UVMFUVMMV
    Gajendra D S (@UVMFUVMMV) reported

    @airtelindia , What have you done to my Network.? Pls revert back..

  • SanjuHits
    sanjeev (@SanjuHits) reported

    @manojks256 @Airtel_Presence @airtelindia Now a days it's a habitual thing for them, they are ready for loot public money without service.

  • unique4rd
    Ashutosh C. M. (@unique4rd) reported

    @Airtel_Presence @airtelindia @airtelnews Useless service provider. Says over and above 2GB usage.. however even if your mobile shows 5G signal, your data gets consumed.. as now Airtel India is no.1 in having the most number of customers.. they lost control over their network.

  • devendrnath_jha
    Devendra Jha (@devendrnath_jha) reported

    @airtelindia Extremely disappointed with your customer support. No proper guidance on number separation and only time pass responses. Kindly escalate and resolve this issue immediately.

  • GitayFayyaz
    Fayyaz Abdul Rashid Gitay (@GitayFayyaz) reported

    @airtelindia I am international roaming user, recently lost SIM in process of migration to eSim, I submitted all correct documents for replacement of new sim to be collected by my sibling, its been almost 2 months still no sim card issued. Such a poor service from Airtel.

  • athipasur
    ATHIYAMAAN V S (@athipasur) reported

    @Airtel_Presence @Airtel_Presence @airtelindia I had recently purchased Airtel wifi and paid 1500 engineer visited on 4/4 due to network issue it wasn't installed engineer no9566547811 also post on x two days before no solution made.and no response till now.very poor response.

  • venkatvicky153
    venkatesh (@venkatvicky153) reported

    @airtelindia @Airtel_Presence @DoT_India Shame on Airtel network why are you always partial to Telangana state Still no update unlimited 4g/5g offers in Telangana state This is called airtel network partial to Telangana state Shame on you airtel network Shame on Airtel

  • VishhalSJain
    Vishal Singh Jain (@VishhalSJain) reported

    @airtelindia @Airtel_Presence Transferring my T-Mobile (eSIM) number from one iPhone to another takes about 2-3 minutes. Transferring my Rogers (eSIM) number from one iPhone to another takes no more than 5 minutes. BUT in a crappy place like India 🇮🇳, after SMS OTP verification and phone call verification, I am told my SIM requests are arbitrarily cancelled after email confirmations, and I am not even informed. Mind you, I initiated these requests from within an Airtel mobile app. When I visit your store, I am told by idiots that I cannot transfer 2 eSIMs to the same EID on the same day, as it is flagged as suspicious activity. When I asked them to show me this in writing, these low-level gutter scumbags started typical ego battles. How ********? One number is over 28 years old (originally a Hexacom number), and the other has been with Airtel since 2013. The last device change was in 2022!!! Who makes these rules? And now that EID is blacklisted, a one-hour process has stretched to several days, with multiple store visits for certifications! Why is India such a torture????

  • VishhalSJain
    Vishal Singh Jain (@VishhalSJain) reported

    @airtelindia @Airtel_Presence Transferring my T-Mobile (eSIM) number from one iPhone to another takes about 2-3 minutes. Transferring my Rogers (eSIM) number from one iPhone to another takes no more than 5 minutes. BUT in a crappy place like India 🇮🇳, after SMS OTP verification and phone call verification, I am told my SIM requests are arbitrarily cancelled after email confirmations, and I am not even informed. Mind you, I initiated these requests from within an Airtel mobile app. When I visit your store, I am told by idiots that I cannot transfer 2 eSIMs to the same EID on the same day, as it is flagged as suspicious activity. When I asked them to show me this in writing, these low-level gutter scumbags started typical ego battles. How ********? One number is over 28 years old (originally a Hexacom number), and the other has been with Airtel since 2013. The last device change was in 2022!!! Who makes these rules? And now that EID is blacklisted, a one-hour process has stretched to several days, with multiple store visits for certifications! Why is India such a torture????

  • thetweetthat
    Mr Naman (@thetweetthat) reported

    @Airtel_Presence @airtelindia worst wifi service provider, the connection is down all the time and giving me slot for day after. What the hell

  • Ashubsb1
    dr. Ashutosh Kumar (@Ashubsb1) reported

    @airtelindia is a company that claims to offer unlimited data with a 2GB recharge. However, the truth is the opposite. Even with a 5G network show on your mobile, all your data is exhausted.

  • Rathore80976423
    Rathore (@Rathore80976423) reported

    @airtelindia @Airtel_Presence My wifi was paused so your customer care called me and told if i activate now then i will get 80% discount in next bill but this bill generated does not show the discount. Do you guys scam common people like this with fake promises.

  • Utkarsh_hbk3
    Utkarsh shukla (@Utkarsh_hbk3) reported

    No resolution till now after boasting about how great their service is they cant resolve a internet issue for 3 days @airtelindia

  • Bharatiya93
    Sunil (@Bharatiya93) reported

    @Airtel_Presence @airtelindia U repeatedly talk about roaming calls and data. I m using the phone for the 1st time ever so I have to do that again& again when it's all setting up to level. D problem is that now all ur systems are forcing the plp to shift the broadband and fiber for 2T business

  • gokul26272728
    വാളയാര് പരമശിവം (@gokul26272728) reported

    A bad experience only with airtel No speed No Customer care ( only bot its not usefull ) No responds No proper 5g Scam 5g Like lot of problems with airtel @airtelindia @Airtel_Presence @airtel

  • alokjournalist1
    Alok Srivastav (@alokjournalist1) reported

    @airtelindia Pathetic service by Airtel! WiFi disconnects every 5 minutes & poor coverage. Customer care just keeps putting calls on hold. Really disappointing. #Airtel #WiFiIssues #PoorService

  • _Kumar_H
    Kumar H. (@_Kumar_H) reported

    Hey @airtelindia, when I have an unlimited 5G plan, then why am I unable to use the internet while having 5G network?