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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 24% Wi-fi (24%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Bengaluru, Delhi, Lucknow, Jabalpur, Bareilly, Noida, Kanpur, Chandigarh, Dehra Dūn, Agra, New Delhi, Bhubaneshwar, Kolkata, Pune, and Kanniyākumāri.

CityProblem TypeReport Time
Bengaluru Internet 16 minutes ago
Delhi Wi-fi 1 hour ago
Lucknow Internet 1 hour ago
Jabalpur Internet 1 hour ago
Lucknow Internet 6 hours ago
Lucknow Phone 6 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • ApacheAravind
    Accidental Investor (@ApacheAravind) reported

    Airtel Black itself not working properly ! @Airtel_Presence @airtelindia . In Hosa Road signal towards Electronic City Bengaluru. Your #5G works like #Edge

  • ReachOutVivek
    ᵢₙdₒₚₕᵢₗₑ (@ReachOutVivek) reported

    @yabhishekhd @airtelindia and @ViCustomerCare operators are already doing something like this. I tested it myself with the same device, network, and location, just switching between different plans. Postpaid versus prepaid showed a huge difference in internet speed.

  • Aditya65375713
    Aditya 🪖 (@Aditya65375713) reported

    Just a reply that your complaint has been registered. I've complaint more than 50 times, and complaint id ? Half a dozen. Are you playing with your customers ? @airtelindia Such a fraud. Having the most costly recharge and still providing such pathetic and ****** network.

  • sshreyk
    Shreyans (@sshreyk) reported

    @airtelindia @Airtel_Presence Airtel not refunding the money still, causing mental harassment saying the same thing again & again! @DoT_India Kindly help please

  • Ask_Praty
    Unknown (@Ask_Praty) reported

    @airtelindia @Airtel_Presence what pathetic service 👏👏. 14-15 for 2 days my wifi didn't woked, then again it was not working for 7-8hrs. And today again its been 6hrs my wifi is down. Pay for 30days and get 10day service 🙏

  • shubb03
    Shubhankar Pataskar (@shubb03) reported

    I have had WiFi connectivity issues since yesterday. The assigned person's phone is switched off. I have escalated the issue by calling 4 times and speaking with your representative. One of the worst customer service i have experienced. @airtelindia @Airtel_Presence

  • KundanK01268894
    Kundan Soni (@KundanK01268894) reported

    @Airtel_Presence @airtelindia I recharged with the ₹979 pack because it mentioned Unlimited 5G data. But I am only getting 2GB data and after that internet speed/service is restricted. Full amount has been charged but promised Unlimited 5G service is not being provided. Please

  • Hkswala
    Hemant Agarwal (@Hkswala) reported

    @Airtel_Presence @airtelindia @TRAI no one from Airtel is even bothered to provide resolution on customer concerns, it's been almost a month now and it is still pending

  • TirmakheNikil
    Nikil tirmakhe (@TirmakheNikil) reported

    @airtelindia tumhri maa ki chut kitne complain kru ab need call 9768463238 worst network ever bc

  • vickybharatiya
    Vicky Singh (@vickybharatiya) reported

    @airtelnews @airtelindia You are not providing quality services to even BLACK customers, which is your so-called premium service. I imagine what a blunder is Priority Postpaid. You are slicing customers pockets anyways

  • kyabhaiyar
    money (@kyabhaiyar) reported

    Hey @airtelbank and @airtelindia @Airtel_Presence , my Airtel Payments Bank account is suddenly showing “temporarily blocked” and I’m unable to use it. I don’t understand the reason and need help resolving this ASAP. Please assist.

  • jaymaurya94
    Jay Maurya (@jaymaurya94) reported

    @airtelindia @Airtel_Presence My SIM had no signal, so I visited your service center. There, I was forced to convert my prepaid SIM to postpaid and was told that it would not work on prepaid. What kind of new way is this to loot customers? Bhai ye lootne ka tarika bna liya hai

  • sweathkumar
    Sweathkumar (@sweathkumar) reported

    @airtelindia My Airtel WiFi internet is not working since today. Unable to access the internet and facing continuous connectivity issues. Please check and resolve this issue ASAP. #Airtel #WiFi

  • TweeterPolicy
    X Fact Check ✳️ (@TweeterPolicy) reported

    Dear Customer, Your Ref. no. 144467821 for IPTV-Connection Not Working has been assigned to our Service Engineer HARSH LOHARE (9289671216) for resolution. He will contact you shortly. @airtelindia @Airtel_Presence Still after 3 days not a single person called me .

  • EeshanBembi
    Eeshan Bembi (@EeshanBembi) reported

    Requested an Airtel Wi-Fi connection shift while moving to a new place. It’s been almost a week now with no internet, endless AI bot loops, and customer care saying “we’re checking it” every single day. Still being charged for a service I literally cannot use @airtelindia

  • Manesh89334650
    Manesh (@Manesh89334650) reported

    @airtelindia @Airtel_Presence - from last 5 days I’m trying for iptv, applied all the link provided by customer care only option I’m getting is request a call back and it’s been more than 5 days not even a single call.

  • MdHasna08182804
    Md Hasnain (@MdHasna08182804) reported

    @airtelindia I lost my internet atleast 48 hrs ago now , no support no contact just the same repeated AI messages .. What's going on ...

  • mohindarmahale
    Mohindar Mahale (@mohindarmahale) reported

    @MaazMz @airtelindia I have 5G unlimited data using it over 5G network all the still don't know how @Airtel_Presence is deducting data from 2GB/day 4G data.

  • ankii_exe
    Ankit Singh (@ankii_exe) reported

    @airtelindia @Airtel_Presence how long is your 24 hours. It is not completed from last 8 days. How much discomfort you guys have planned to give by disrupting my life and not letting my number work & best part is arrogance to not reply & fix the issue. #corrupt #nosupport #looter

  • sud_lakhotia
    Sudarshan Lakhotia (@sud_lakhotia) reported

    @airtelindia I have been charged more in wifi bill despite paying advance rental . Have identified this now looking at the bills from November 2025 to April 2026. For 5 months I have been charged more and now customer on call support is not helping.

  • shankar72007
    Shankar Kumar (@shankar72007) reported

    When can I get my refund. It’s more than 8-9 months. Pathetic customer services. People should avoid paying advance rental incase if you go for disconnection @airtelindia will not going to pay

  • TheChaiDude
    Rhitam Goswami (@TheChaiDude) reported

    I had an issue with @airtelindia broadband once. They asked me to raise a ticket in the Airtel Thanks app. Since the wifi was not working, I was connected to my 4G network. In the app, when I went to the wifi section to raise the ticket, I was asked to connect to the WiFi network. But since the wifi was down, I could not test the connection through the app. Then I switched off the wifi toggle and connected back on mobile data. Then the connection testing started, while I was on Mobile data and the connection was successful. Then the airtel app showed that "Your network is working fine. Thanks for using the airtel app".

  • v_un_be_at
    Vandana Gupta (@v_un_be_at) reported

    @airtelindia This network coverage claims start feeling like a gimmick when it comes to villages. People genuinely depend on connectivity now at least set realistic expectations instead of overpromising. Stop advertising “one day installation” of broadband .

  • Focus_SME
    MNC🏹 (@Focus_SME) reported

    My Airtel internet is down again since yesterday night. Just closed another ticket 1 week before & new ticket raised for 22nd May 2026. Need faster service @airtelindia

  • PNR2043
    PNR 🇮🇳 (@PNR2043) reported

    @yabhishekhd This is against to the law.. @airtelindia , every subscriber has right to be treated fairly with network .you cannot discriminate

  • kathireshsekar
    Kathiresh Sekar (@kathireshsekar) reported

    @yabhishekhd @airtelindia Poor network coverage in indoor area of my house

  • Jeenekehai
    Jeenekehai4din (@Jeenekehai) reported

    @SumantaTldr @yabhishekhd @airtelindia Same with me. It’s so bad that it buffers while watching insta reels

  • prikart
    Karthik (@prikart) reported

    @airtelindia there is a broadband connection issued in my name 600km away from where I stay. Customer care states anyone can give any number and get a connection and no kyc needed. What if there is a security breach? how do I deactivate it now? @TRAI

  • RahulJadaun1994
    Rahul Jadaun (@RahulJadaun1994) reported

    @airtelindia since last night Wi-Fi (Account No 20029460877) is not working and my entire work based on Internet is affecting , how would you redress and i also raised issue on airtel Wi-Fi If not able to provide service then shut off

  • rxsiddhant
    Siddhant Rastogi (@rxsiddhant) reported

    @airtelindia Unable to use calls and internet despite full network signal on my number 8273141618. Your team said my previous Jio bill was unpaid, but I have already cleared the payment. Currently travelling and need connectivity urgently. Please restore my service ASAP. #Airtel