Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (57%)
- Wi-fi (22%)
- Phone (10%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Mumbai, Chennai, New Delhi, Bengaluru, Dimāpur, Chhindwāra, Delhi, Harbatpur, Hyderabad, Shiliguri, Jaipur, Patna, Agra, Vellore, and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Wi-fi | 6 hours ago |
|
Chennai
|
Internet | 10 hours ago |
|
New Delhi
|
Internet | 10 hours ago |
|
Bengaluru
|
Internet | 10 hours ago |
|
Chennai
|
Internet | 10 hours ago |
|
Dimāpur
|
Internet | 11 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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kaaafirelatable (@kaaafirelatable) reportedPathetic @airtelindia service Wifi keeps on disconnecting daily. Whenever a new connection is installed in area one old connection stops working. @PMOIndia why no action on this duopoly market, even jio is pathetic. #viksitbharat2047 #duopoly #connectivity breakdown
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Nithis 🤞🏻 (@nithizx) reported@Airtel_Presence "I immediately sent you a DM as you asked, but I haven't received any response yet. Please provide a solution to my problem as soon as possible." @airtelindia @Airtel_Presence
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alsm shk (@alsyymshk) reported@imtiaz_jaleel @airtelindia Same problem I have facing
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Naveen Sukhija (@Naveensukhija25) reported@Airtel_Presence @airtelindia Don't know sudden cams not going and data not at all working whereas data is available Raised issue via thanks app but no update received It's un thankful app actually
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Arpan 🇮🇳 (@Arpan_33) reported@airtelindia @Airtel_Presence Extremely disappointed with Airtel Xstream Fiber service. It's been more than 24 hours and my Wi-Fi/internet is still not working. No proper resolution has been provided yet. Please look into this urgently and restore the connection asap.
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SG (@shikha142) reported@airtelindia @airtelnews : since 3-4 months we r facing continuous interruptions in mobile network and broadband services in Thane city. Why? Are we in 2026 or 1970? Everyday I have to switch on/off router several times a day - why u guys not fixing it? #airtel #airtelpriority
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Nandkumar (@Nandkum11) reported@airtelindia @TRAI @DoT_India Despite raising multiple complaints and following up repeatedly, there has been no resolution, no update, and no accountability from the Airtel support team. This prolonged outage is affecting my work and daily activities.
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Rashmita Mohanty (@Rashmit63994964) reported@airtelindia appellate authority of odisha has been mailed. post sells service is so tough that a lady client asking to visit 16km technical team office rather registering her complaint. Only to take new clients no service to them after several complaints??
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V (@vk_3103) reportedHow do you allow fraud within the network? Ticket 31-1000014389228 . Two hour international call added In my May Bill. There's is separate line item at the same time for a local call. Till now you have not been able to tell me how that's possible. You are just closing the ticket saying billing is correct. How can a operator of your size allow fraud within your network? On top of that I was told my complaint is legit and I will get the refund in my next bill. You have closed the ticket with a different comment saying bill is correct. Now after the second bill it's too late to address old bill complaint? This is crazy @airtelindia
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Srirajaadhya (@SriRajAadhya) reported@airtelindia Why are customers being given contradictory information? Is this a lack of coordination between your field team and customer support, or are customers being misled?
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SAI GIRISH REDDY (@saigirishreddy) reportedThe biggest issue is the complete lack of access to a human customer care executive. Customers are trapped in endless AI bot conversations while urgent issues remain unresolved. When customers pay for services, they deserve real support when something goes wrong. @airtelindia
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nishant (@nishant2699) reported@airtelindia our wifi is not working for the past 3 days. Complaint has been raised but absolutely no one had reached out, im living like a caveman using mobile data. What a **** garbage and pathetic service. I need an immediate solution else we have other provider in the market
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TECHISHALA (@Techishala) reported@airtelindia help please!! “I have an HP LaserJet Pro MFP M126nw printer that only supports 2.4 GHz 802.11 b/g/n. My router is broadcasting 2.4 GHz, but the printer cannot even detect the SSID. Please disable 802.11ax (Wi-Fi 6) on the 2.4 GHz band and set the 2.4 GHz mode to 802.11 b/g/n. Also ensure PMF (802.11w) is Optional or Disabled.”
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I.Khan(Issac/Isa)🇮🇳 (@Khan_Aizawl) reported🙏@JioCare I've been facing poor internet service for a long time despite multiple complaints.I've also added add-on & OTT recharges,but the service hasn't improved.Plz resolve this urgently -otherwise I'll have no option but to switch providers, options like @airtelindia etc...
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Vipul Sonker (@VipulSonker) reported@airtelindia Very pathetic response of Airtel senior executives, they change bill cycle according to their needs and rules, never consults with the customer and now I want to change the cycle but need to wait for 30 days. Can’t even port out before 90 days.😳
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🌞 Jyotiṣārṇava 🌞 (@Jyotisharnava) reportedWhat is this Airtel FastLane? I'm not at all having a good network speed! @airtelindia
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RAHUL (@radiojalna) reported@airtelindia wifi plan somehow managed to take 1200 rs mnths plan is 10th day still not solved #jalna ..just massage ...Hi, we’re sorry for the delay caused to resolve your service request. It is our constant endeavor to help you stay connected. Our team is striving to resolve
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V (@vk_3103) reportedHow do you allow fraud within the network? Ticket 31-1000014389228 . Two hour international call added In my May Bill. There's is separate line item at the same time for a local call. Till now you have not been able to tell me how that's possible. You are just closing the ticket saying billing is correct. How can a operator of your size allow fraud within your network? On top of that I was told my complaint is legit and I will get the refund in my next bill. You have closed the ticket with a different comment saying bill is correct. Know after the second bill it's too late to address old bill complaint? This is crazy @airtelindia
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Priyanka Gupta 👣✍️ (@guptapranky) reported@airtelindia @Airtel_Presence My incoming SMSs were working abroad. Then I recharged with a roaming plan of 4 days due to an emergency. When the plan expired, my incoming SMSs were blocked by Airtel. This has happened many times. I can't keep recharging an expensive roaming plan
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Janhavi Panat (@JanhaviPanat) reportedHi @airtelindia, I'm trying to reach out to you since yesterday on your customer care no, which is not working. I want to raise a complaint regarding the DTH order. Please do needful!
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akriti anand (@AnandAkriti) reportedI am writing to express my serious dissatisfaction regarding my recent interaction with one of your female customer care representatives. It is unacceptable for customers to be subjected to disrespectful communication. @airtelindia
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Ansh (@anshrbhagat) reportedI am still waiting for your response. Internet box is broken near electric poll send your technical support ASAP address: wazirabad village street no 1 shivaji chowk near sisodiya properties #7838580327 @airtelindia @Airtel_presence
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srikanth (@5991c6a4500b453) reported@airtelindia its been 36 hrs around my wifi been down. Its not allowing me to raise ticket. Trees been cutoff along with internet cables. Other ISPs have fixed them in an hour or two with reporting. You folks haven’t even taken any action yet connection id: 0841318235806_wifi
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Rahul Singh (@RahulSi68704982) reportedStop spamming broken links! @airtelindia @Airtel_Presence I keep getting messages that my loan is ready for instant disbursal, but the link always says 'not available'. Kindly check the glitch for account/application 72589734.. and resolve this ASAP. #AirtelFinance
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Abhishek Kochhar (@abhisheKochhar) reported@airtelindia Hi, I recharged for international roaming but it’s not working. there’s no way to connect with anyone to get it fixed. Please help
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Sanju K Maurya (@sanjukmaurya) reported@Airtel_Presence @airtelindia @grok Review the thread complaint and let me know if any legal action can be taken.
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Amit Patel (@tushar3286) reported@Airtel_Presence @airtelindia Request id. C81NF7JFY9 this is my request id. I have asked team for cancellation and for the refund process. Today is 19 th day of raising my concern. Spoke to 3 supervisors and 8 executives and everytime assurance of 4 hour but never happened.
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Akshay Kumar (@akshay0993) reported@Airtel_Presence @airtelindia Hi Team, I am trying to move my Airtel esim from one device to another and I am on international roaming. I am getting an error "Entered number maybe switched off or out of network area. Retry later". Could you please help?
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Steven (@steven_redar) reported@sonali0_ @JioCare Welcome to experience worst service of @airtelindia experiencing worst service 😑
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ORPHIC (@ABHAYKU53489911) reported@annnu_annu96870 @Rajababu4you @airtelindia Platform fee pay phone ka aap airtel thanks app use kare waha se access kare wo phone pe pr hi le jayega 0 platform fee waise hi jio ka bhi karo problem solve