Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
June 9: Problems at Airtel India
Airtel India is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (23%)
- Phone (11%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Pune, Bānposh, Jagādhri, Delhi, Chennai, Kanpur, Hyderabad, Morādābād, New Delhi, Indore, Jabalpur, Mumbai, Bhopal, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 7 minutes ago |
|
Pune
|
Wi-fi | 41 minutes ago |
|
Bānposh
|
Internet | 1 hour ago |
|
Jagādhri
|
Phone | 1 hour ago |
|
Delhi
|
Internet | 2 hours ago |
|
Delhi
|
Internet | 2 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Amit (@SocialAmit) reported@airtelnews I am NOT getting the response for the discontinuation request raised for the broadband connection in May. Neither @airtelindia is responding properly nor the customer support on 121 #SunilMittal #ShashwatSharma
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दीपक जैन (@jain3025) reported@JioCare @reliancejio It's been over a month since the network in my area became very weak. I've contacted customer care multiple times but haven't received any solution. If this issue isn't resolved soon, I'll have to port my number to @airtelindia
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AnokhaLekhak (@Anokhalekhak) reportedWao airtel now you changed from priority to fastlane … wtf @airtelindia
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Sanju K Maurya (@sanjukmaurya) reportedPaid for a new One Airtel connection on June 3rd, but zero progress since. Order ID: E5PVGJDYNA. @Airtel_Presence @airtelindia either get an agent assigned to complete this setup today, or cancel the order immediately and issue a full refund. This delay is unacceptable.
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ravitarun (@ravitarun) reported@airtelindia unable to send sms for UPI verification it's been a long standing issue can u please look into it ASAP. DM me for my details
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PRADEEP KUNWAR (@rockysingh16) reported@airtelindia it has been 3 days I lodged my request for shifting of broadband to another location within city. Daily on morning customer care is telling by evening it will be done and on evening they are saying on next day morning it will be done. Im frastatwd by service.
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Jeet Mashru (@mashrujeet) reportedA friend raised a service request with @airtelindia to switch from postpaid to Prepaid. Request was raised with a service request number and a resolution time of 48 hours. In those 48 hours, Airtel made probably 50+ calls to the customer and then cancelled the postpaid to prepaid request on its own. The kind of scams telcos like Airtel runs for postpaid customers is why customers have trust issues and people prefer prepaid. Not to forget the efforts customer will have to take to switch back to Prepaid by visiting their gallery and harassment with over 50+ calls by the company again. Terrible.
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Sreenivasa N (@SreenivasaANS) reported@theBook72 @airtelindia Bro ur atleast getting 4g network am @reliancejio am paying 5g amount but it's not even open Google many times whome should I ask.. now a days because of this jio they increasing price every month and they are not providing proper network
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Praveen Pandey (@praveen_pandey_) reported@airtelindia My postpaid number (check DM)has suffered unauthorized deduction of data balance. This month, my data usage has been virtually nil, yet more than 10 GB has been deducted. Kindly investigate the issue, restore the wrongly deducted data, and provide an explanation
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Arora Prk (ikamize) (@ikamize) reported@airtelindia @Airtel_Presence loot maar machaa rakhi hai … 15th april disconnection date today 8 june still no refund .. corrupt department and customer care, helpless customer, no support, living in fastest growing corrupt economy helpless department @jagograhakjago embarrassd
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Nitesh Mukherjee (@NiteshMukherje5) reported@airtelindia @Airtel_Services The team mentioned nothing can be done tonight or even by tomorrow morning. Why are we customers suffering in spite of paying the charges? How are we supposed to work from home if this is the way Airtel handles things? Pathetic service!!!
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Veeru (@im_Iranna) reportedhi @airtelindia I am Airtel Priority customer. I have raised two network issues in my new location at Bengaluru with request no: 31 - 1000014110949 & 31 - 1000014124554. I am unable to track them on my app & the issue still persists causing lot of inconvenience.
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Nitesh Mukherjee (@NiteshMukherje5) reported@airtelindia @Airtel_Services Please take immediate action against the society that has caused mass outage and disruption. I'll be writing to nodal and appellate authority as well.
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Manu (@__manuraj) reported@Airtel_Presence @airtelindia More than a day of no internet and no response from your area manager to assigned technician. Please help sort this out.
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Spriggan25 (@Quasimodo0411) reported@airtelindia I wanted to port My number from Jio to Airtel prepaid but your airtel store was keen to sell costlier postpaid only. They have even said that porting airtel prepaid is facing problems. Is your revenue so down that the employees have to say such lies?
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RSN (@RamSNarayan) reported@Airtel_Presence What is the point in responding via DM ? Yesterday the wifi was down the complete day till night 8 pm. Today again it is down. There is a minimum downtime guaranteed for such consumer services. @airtelindia should be sued for this. 100s of engineers are unable to work!
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Syed Sayem (@Rizvi_Sayem) reported@Airtel_Presence @airtelindia my airtel xtreme fiber is down since Last 5 days no one coming to my home to resolve this issue ever time time us getting extend my complaint id is 11031875525
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Himanshu Gautam (@sarcastic_anshu) reportedIt’s has been more than 28 hours and @airtelindia broadband is not working that too being a posts paid user from more than a year. This is just pathetic. Your customer support is making fool of us . Worst service won’t recommend anyone take airtel bb. I’m closing all my Sims too
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Arham Khan (@Rhm_13) reportedAround noon today, there is no network of Airtel and this happens twice or thrice a month at pincode 431804 and 431811. We are not expecting 5g, at least the network to make/receice a call and sms. Y don't u refund us for outages? @airtelindia @Airtel_Presence @airtelnews
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uday shenoy (@UdayShenoyuday) reported@airtelindia shame on this company’s service since last month we are complaining about it, and the company regularly promising to send its technicians to repair it what a same , you are taking your dues and not giving service very shameful act by its employees
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chesterbe7 (@Nishant_m7) reported@airtelindia Paid ₹1500 2 days ago for Airtel Fiber (ID: YSNTVTVKNB) but no installation team has turned up. Ground team is ignoring calls and even your DM support team has stopped responding. Need this connection urgently! Please resolve. @Airtel_Presence @airtelindia
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shobhit tripathi (@cars_addict_S) reported@airtelindia @airtelcustomer @airtelnews I paid ₹500 for an IPTV connection on 24th May, with the receipt number 7464132051008909312. Since then, no one has come for installation and I haven’t received any proper response from customer care.
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dirai (@dirai09) reported@Airtel_Presence every year I am being asked to upgrade the dth box or pay for a missing splitter. Complaint Ref. no. 656801513. Please help. @airtelindia
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Ecoteirra® (@ecoteirra) reportedWire broken due to Strom airtel wifi @airtelindia 9853035385 Jayadev area
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. (@Karishly) reportedHave not used my @airtelindia wifi for the last 3 months. Tried cancelling the subscription via Airtel App, raised ticket, dialed 121. No option to cancel. getting daily spam calls to pay the full amt Why is there not a simple button to just cancel it. Please stop this harassment
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Rohit Kumawat (@geekrk) reported@airtelindia @jagograhakjago I have raised this concern to customer service 3 times still not solved as well I have sent an email about this but there is no revert there as well.
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Pankaj kardam (@Pankajk52638734) reportedDear @airtelindia @Airtel_Presence, 13+ years with Airtel, 2 years with Airtel Black. No mobile internet for 5 days despite full 5G signal. Complaint closed without resolution and no proper support provided. Need immediate action. #Airtel #AirtelBlack #customerservices
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shubham patil (@shubham_patil97) reportedHi @ViCustomerCare Past last 7 days we are facing network issue. Complaint submitted MNG-V02116001514. Today’s compliment resolved message received but actually network issue not resolved. FYI . We have 8 users face facing same issue. @TRAI @airtelindia
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ashu goyal (@ashugoyal786) reportedHi @airtelindia Worst service worst experience Your guys have taken money 3 days back still no connection done. Daily new excuse.
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RAJENDRA BALBUDHE (@RajendraBalbud1) reported@Airtel_Presence @airtelindia finally day end no resolution what is use of Black customer payment of 1535/_ per month . I knows tomorrow also no solution because no strong customer care team . Definitely time come to change operator