Airtel India service status: outage reports and connection issues
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Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Pune, Mumbai, Ahmedabad, Delhi, Bengaluru, Hyderabad, Chandigarh, Kolkata, Indore, Qādiān, Bhopal, Dharamsala, Imphal, and Kāraikkudi.
| City | Problem Type | Report Time |
|---|---|---|
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Phone | 3 minutes ago |
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Total Blackout | 4 minutes ago |
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Internet | 6 hours ago |
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Internet | 6 hours ago |
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Internet | 7 hours ago |
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Internet | 8 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Kumar Nikhil (@kumar_nikhil57) reported@airtelindia @airtel_wifi your chat bot always reply with same line that there is congestion in your area. Even though wifi is working or not working. It means, it simply replies without checking anything #scam #airtel
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Ayan Rafiqi (@ayan_rafiqi) reported@airtelindia Extremely disappointing experience. Your sales team visited for installation, promised certain offers, and after we suspended the service, we were told the refund would be processed. It’s already been 30 days, but the refund hasn’t even been initiated.
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Angad Sahu (@AngadSahu2) reported@airtelindia for almost 3 months, even after repeated follow-ups and escalation to the Appellate Authority. Here's what happened: In the first week of May, after shifting to a new location, I called customer care and requested disconnection of my broadband connection.
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Balasubramanian P (@drpbala) reported@airtelindia @Airtel_Presence @airtelnews No resolution so far. 😢
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Nationalist 🇮🇳 (@Wenationlist) reported@airtelindia @airtelindia even if you try to complain no one giving us any reply, no one try to solve our problems
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neeraj tiwari (@neeraj693) reported@Airtel_Presence I have checked my DMs and message requests, but I have not received any message from Airtel Care yet. Kindly send the details again regarding my complaint and resolve my issue at the earliest.” @airtelindia @airtel_pre
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CricFans (@liveCricFans) reported@Airtel_Presence @airtelindia @airtelnews I requested shifting my WiFi from ground floor to first floor (same house). Engineer said it’s not possible & suggested raising a new request with a different address, which is not practical. Please assist properly in service.
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Divyesh Savaliya (@divyesh_0707) reported@airtelindia My complaints are repeatedly closed within 1-2 days without actual resolution. The Airtel app shows only recent requests, so older SR history is unavailable. Please review my complete complaint history and keep the case open until the speed issue is fixed.
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Krishna Adhyaru (@KrishnaAdhyaru) reportedHi @airtelindia I need help with my new Airtel Wi-Fi connection 21-180805041055. They called me once today and when I called back, they said my order is cancelled. Just like that? Do you work at your convenience/timings or customers?
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Abdul Khader (@mkhader4u) reported@jig_corp @airtelindia I too had same issue but after several complaints I finally went for another service provider.
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Christopher Dumphead (@DumpheadC) reportedEven though I paid my Airtel Business connection bill on 25/07, I’m still receiving messages saying the bill is overdue and that my connection will be discontinued. I raised a ticket on 30/07 and shared all the necessary documents, but the issue is still unresolved @airtelindia
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Akash 🚀📈 (@Skyop1443) reported@airtelindia @airtelindia If switching to postpaid can fix it immediately, then clearly there is a solution. Why should a customer pay extra instead of Airtel fixing the existing service?
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Anish T S (@anishts) reported@airtelindia If no support, I will port my two numbers+ broadband to other provider.
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Achyutananda jena00 (@E2engg) reported@airtelindia since last 2 days I am facing issues in my router and cc is not able to resolve. Not getting proper resolution. Can you please help here
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Hemant Agarwal (@Hemant_Agarwal5) reported@airtelindia has the worst indoor experience
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neeraj tiwari (@neeraj693) reported@airtelindia I’m extremely disappointed with the way my complaint is being handled. On 5 August at 11:24 PM,I made a payment of ₹354 for a 500 GB Data Add-On for my Airtel Xstream Fiber connection (DSL ID: 0766225681261_wifi)The amount was successfully deducted from my account
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ABDUL AHAD عبدل احد (@ABDULAH8977859) reportedNo internet from last 4 days wire is damaged or technical error in @airtelindia @Airtel_Presence #wifi connection id 059121807279 please fix as soon as possible.
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Amit Jha (@AmitJha99362343) reportedVisited Airtel Store – Sahakar Nagar, Bengaluru today (8 Aug 2026) at around 4:10 PM to port my Jio number to Airtel prepaid. The store representative told me that the prepaid porting link/server is not working and that they can only process a postpaid connection @airtelindia
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Neo (@XNeoCore) reported@airtelindia @Airtel_Presence I’ve already shared the Airtel number via DM as requested, but I haven’t received any response yet. Please check the DM and look into this issue on priority. I’ve been facing this problem for several days now.
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Ankit (@ankitgorwadia) reported@airtelindia As a corporate customer we have multiple connections for over 5 years now. The bills are always paid on time... Still when it comes to a simple SIM SWAP issue - there is no physical individual to help. No phone number that let's us speak to a human!
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suryakantt suthar (@mandangovind991) reportedAirtel is one of the worst ever experience I've had. I mean N number of complaints I've done on the ivr there is not a single excutive to respond to the problem and idk if they check on to their data base or complaints because there's the same issue I face everytime. @airtelindia
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...R (@RajuAnand11) reportedHey @airtelindia , I am an existing customer for the past 20 years. My first number was from Airtel which still is my number. This needed to be said so that you could take my matter a bit serious. For a loyal customer. I am facing an issue. My other sim is blocked, it's asking for PUK CODE. I can't literally visit a store. Packed schedule. And my Grandfather can't chat with his Broker because we don't remember his number. He's not been able to trade for the whole week. Alot has happened. Help me out man!
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Marcus π² (@BornBabai) reported@airtelindia spent considerable time following up with Customer Care, yet the issue remains unresolved. I request Airtel to treat this as a formal escalation and take the following actions immediately: Arrange a callback from a senior/executive at the earliest. Please arrange the callback
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Ankit (@ankitgorwadia) reported@airtelindia Why corporate plans have zero service? Airtel store cannot help one bit in resolve a simple SIM SWAP. Online portal not resolving this task either. No authoritative person to speak to in Airtel Store. No person on 121 or 198 to help, all automated!
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Akshat Rajput (@AkshatR4098192) reported@airtelindia I live in Delhi NCR, and I’m honestly frustrated with the internet situation here. The Airtel mobile network barely gives usable speeds in my area, so I opted for Airtel Wi-Fi instead. But now even the Wi-Fi is suffering from extremely low speeds.
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Amit Ranjan (@amitrloma) reported@airtelnews It is really a pathetic service by airtel broadband service. Last 12 hrs there is no internet. However I m paying most expensive plan and no action taken by the @airtelindia
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Pawan (@Pawan79472984) reportedSIM deactivated 9454949551 went to store submitted relevant documents yesterday sim belongs to senior citizen, told will be activated today, stilll deactivated nobody registering complaint contact no 7087719281 @airtelindia
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Shashank Dwivedi (@ShashankD31) reported🧵 Airtel 5G: Unlimited on Paper, Unusable in Reality. A terrible 5G experience. 📶 @airtelindia
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𖤐 (@shyamvibes) reported@airtelindia is the worst wifi service ever , they didn't even solve my wifi issues , shame on you @airtelindia
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Yogesh Daga (@dontyogeshme) reportedEverday at 9-9:30 PM the airtel fiber goes down. Have raised several complaints but no one comes to fix it. @airtelindia fiber is a big red flag if any is planning to get one. @Airtel_Presence