Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 29: Problems at Airtel India
Airtel India is having issues since 09:30 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Mumbai, Jaipur, Varanasi, Hyderabad, Pune, Agra, Delhi, Chandigarh, Chhindwāra, Dehra Dūn, Patna, Bengaluru, Dhanbād, Nashik, and Shillong.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 28 minutes ago |
|
Jaipur
|
Wi-fi | 57 minutes ago |
|
Varanasi
|
Internet | 2 hours ago |
|
Hyderabad
|
Internet | 2 hours ago |
|
Pune
|
Internet | 3 hours ago |
|
Agra
|
Wi-fi | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Ramesh Yadav (@thebestramesh) reportedPoor @airtelindia ... Poor service @airtelnews
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Jeet Biswas (@jeetbiswasjbs) reportedIt's been two days. Airtel hasn't been able to install a set-top box. Poor service... so I've decided to disconnect my Airtel connection. @airtelindia
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Varun Srivastav (@Vrun_Srivastava) reported@airtelindia @airtelindia @MoitOfficial 24+ hours without internet and still no resolution. Now your own app is literally showing “Connectivity issue detected”. What exactly are customers paying for internet service or excuses? #poorservice #accountability #telecomindia
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Sameer Kalaskar (@samke07) reported@airtelindia its been 24hrs since my internet connection is down on Airtel xstream. I have raised a request and there is no update except for the vague reply by your chatbot. This is not what i expect as support. Request id : 110390180033
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Shubham Kumar (@itskv_3018) reportedHello @BSNLCorporate @reliancejio @airtelindia , please install a network tower in Uchhabhatti, Bilaspur, Chhattisgarh 495452. Poor signal is badly affecting my studies.
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ranganatha prasad (@iamranganath) reported@airtelindia @airtelindia I am still waiting for your response. You haven’t even asked for the number on which I made the recharge. What details are you actually looking into? Is this the kind of customer service Airtel provides? I simply want to get an accidental recharge corrected.
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DILEEP MAURYA (@dileepmaurya87) reported@airtelindia @Airtel_Presence Iam an Airtel customer for 15 yrs honestly, this level of service and support is very disappointing. Separate issue with Airtel postpaid network.I only get only 1–2 bars, and mobile internet barely works.I hvbeen complaining this for 1.5 YEARS, yet nothing has actually improved.
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Pooja Choudhary (@Poo_Choudhary_) reported@airtelindia @airtel if u don't want to listen customer problem then why u give option for calling executive. I called twice and after listening 1 line, call gets disconnected. On Airtel app, u just give chatbot who don't even understand the problem. Pathetic service
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Komail Ahmad Balyawi (@KomailBalyawi) reportedHi @airtelindia @Airtel_Presence, my network and mobile internet are still not working properly. The issue has not been resolved yet. I have already shared my mobile number and location via DM. Please resolve this issue urgently.
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Sansar (@jd_0054) reported@TRAI @Airtel_Presence @airtelindia Still no response. Almost waiting from 1 July. Apology is not helping Sir. Need resolution at priority now.
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Shashi Ranjan (@sranjan913) reportedWhat is happening @airtelindia @Airtel_Presence i converted my jio sim to airtel for better network and service and i got recharge for 1 month but i can't able to call anyone from this no. And when i try to call to 121 then ai agent said that do recharge. human agent not contactd
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ravishankar (@ravisha92389639) reported@ImViikram @airtelindia Which area / city is this, airtel is being worst from past 3 months frequent line cut and everytime have to follow up multiple times. For us also since 26 the network is down and worst customer care
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Nirjhar Sarkar (@nirjharsarkar) reported@Airtel_Presence @airtelindia recently someone in our Society who knew an airtel guy, leveraging his personal connections fiddled with the nearby tower and now we are left is no network. Previously we used to get at least 2 bars. Now, nothing. Nada. Zilch. Please help urgently
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akhanmalik (@abdulmalik785) reported@airtelindia chose a subscription which offered netflix as an add on, cant manage the membership on the app, your chatbot sucks cant resolve ****, atleast give an option to chat with a customer executive. It used to work automatically before now its asking for payment details.
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Akshay Wafa (@akshaywafa) reported@airtelindia @Airtel_Presence Airtel XSafe camera has developed an issue, but despite multiple complaints and follow-ups, there has been no resolution. Extremely disappointed with the poor after-sales support. Please arrange a proper resolution #Airtel #CustomerCare @airtelnews
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ajeet yadav (@yadavajeet28) reported@airtelindia @bhartiairtelfdn very poor service and serice support is also pathetic
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Hr 🇮🇳🇮🇳🇮🇳 (@HARISAH15272823) reported@airtelindia Location: Biju pattanaik state police academy Network is too low to operate,
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Raghav (@raghav7286) reportedHey @airtelindia , 2 days without internet and your customer care is just using a generic statement"issue in your area" like a broken record. 🤖 Had to use email just to get a ticket created, but I guess follow-ups aren't in your budget? Big company energy, zero technician energy
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Nishant Singh (@nishant0105) reported@airtelindia @airtelindia I am formally disputing wrongful billing on my Airtel Broadband account. I requested disconnection after clearing the outstanding amount, stopped using the service, physically disconnected the router and shifted to another ISP. Despite repeated complaint
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SUJEET RANJAN (@sujeetraj2k7) reported@airtelindia - I am trying to disconnect the wifi and Black number. But your executive is not listening. They are just irritating and harrasing me . If any bill will come i will not pay. Kindly lokk into this. Do not harrase the customer.
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Sunil Kejariwal (@sunilkejariwal) reported@Airtel_Presence No resolution or even an attempt at resolution in 36 hours @Airtel_Presence @airtelindia. Have responsed to your DMs as well.
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S PATHAN (@sanu_tion) reported@Airtel_Presence @airtelindia No response yet regarding my complaint about the incident at your Nadiad Store around 11:20 AM. Please preserve the CCTV footage of that time and ensure it is reviewed before it gets overwritten. I expect a proper response and resolution from Airtel.@Airtel_Presence
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B N R (@Nikhil7466) reportedRequesting users to not to pursuive further more with @airtelindia @Airtel_Presence as they wont fix the issues at their end if anything breaks/broken. Simply they suggest to visit nearest store / wait for their long process / long waiting time
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Awaneesh Sharma (@awaneesh23) reported@airtelindia - H Team , it’s been 48 hours and there is no wifi at my home . Have contacted customer care and written to nodal team.Request no 13919349912. Can anyone help resolve this at the earliest
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Tej (@iTejJoshi) reportedAirtel Xstream Fiber down for 30+ hrs since yesterday morning. Promised fix in 5-6 hrs, still nothing. Please escalate urgently, badly affecting my work. @Airtel_Presence @airtelindia
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vijay bhaskar (@vulcanvb) reportedMy services have been barred even after bill has been paid and multiple times too. Worst services and no effort to resolve even after multiple calls to helpline number (121). Executives not available to take calls and don't want to listen too. @airtelindia
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Sameer Kalaskar (@samke07) reported@airtelindia still no resolution. This is horrible customer service!
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Gowtham (@Gowthamsuju) reported@Malli_official @airtelindia Absolutely true @airtelindia worst network
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Cholas Heritage (@G_C_Mano_MCA) reported@airtelindia what's going with your nretwork in #chennai location frequent wifi interruption for the past two months in my location #pammal whenever connected with support team they said unplanned outage happened will rectify will rectify this is the way you provided the service?
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Satyam Verma (@satyamver) reported@Airtel_Presence @airtelindia I have full CALL RECORDING PROOF of the fake promise. Unsuspend line & fix this immediately! Account number