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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

April 29: Problems at Airtel India

Airtel India is having issues since 03:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 26% Wi-fi (26%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Chhindwāra, Delhi, Thiruvananthapuram, Bengaluru, Chennai, Greater Noida, Baharampur, Hyderabad, Nashik, New Delhi, Danville, Kolkata, Mumbai, Cochin, and Vijayapuri.

CityProblem TypeReport Time
Chhindwāra Internet 9 minutes ago
Delhi Internet 1 hour ago
Thiruvananthapuram Internet 1 hour ago
Bengaluru Internet 2 hours ago
Chennai Internet 3 hours ago
Greater Noida TV 4 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • rahul_kharyal
    Rahul Kharyal (@rahul_kharyal) reported

    @Airtel_Presence Hello @airtelindia Would you give me some time if I couldn’t pay your bill on time? No, right? So if I’m paying ₹1100 every month, then I deserve good service as well. In villages, there’s hardly any network for internet. Even downloading a small 2–3 MB video takes 10–15 minutes

  • Bhasky77
    Bhaskar Borah (@Bhasky77) reported

    @airtelindia NO resolution till now

  • just_0nethought
    Just a thought (@just_0nethought) reported

    @JioCare @JioCare Happening every day since more than 6 months. When i recharge newly, it works well for 2-3 days. Fact is we both know is this is intentional. So either you correct this or i am going to port thats it @airtelindia do you want a new customer?

  • MarannanVignesh
    Vignesh Marannan (@MarannanVignesh) reported

    @airtelindia I have received an SMS mentioning there is an update on Privacy policy but there is no Information shared here.. This is how general SMS will be sent to customer? @TRAI

  • NeotelOnline
    Neotel.Online (@NeotelOnline) reported

    @HathwayBrdband i am tired of bad services of hathway internet 1357581751. Please remove my connection. Dear @airtelindia please install your internet connection at my workplace. Thanks.

  • reasonableblud
    Satyam Jagtap (@reasonableblud) reported

    @airtelindia @Airtel_Presence In our are internet is not working it shows 5G/4 Bars but internet does not work at all. Please fix this asap. I have a prepaid recharge of 1 year till the Sept 2026. A lot of issues that I am facing over the time. When i call customer care its an AI

  • eternal_shivam
    Shivam (@eternal_shivam) reported

    2+ days of no broadband from @airtelindia and still no engineer, no real update — just repeated “wait 24 hours.” This is not service, this is harassment. I’ve already faced income loss because of this negligence. @DoT_India @TRAI please intervene.

  • JorwalRiya54356
    Unwanted Newz (@JorwalRiya54356) reported

    @Airtel_Presence @airtelindia It has been over 24 hours with no update after sharing all details and address via DM. Issue still persists (5G signal but no internet). This is unacceptable. Kindly provide immediate resolution or I will proceed with port out and further escalation.

  • KhanimranJ
    Imran Khan (@KhanimranJ) reported

    @Airtel_Presence @airtelindia , Your caller ID service uses my father name instead of my first name. Use the first 2 words in the name not the 1st and the 3rd word. Tried telling that on a mail and the idiot wants me to submit the same KYC as you already have.. Correct or Jio

  • manishtha345
    Manish Thakur (@manishtha345) reported

    @airtelindia i have been trying to reach sales man, your chat bot, helpline, not able to connect thtough any channel, i have paid for wifi, sfill my connection is not done and sales man has stopped picking up calls, and engg asked me to contact customer support. Please help

  • vivekmangal2
    Vivek Mangal (@vivekmangal2) reported

    @Airtel_Presence @airtelindia Why your engineer forcing me to close the request, i informed them either solve the issue or inform your supervisor to proceed for disconnection but why @airtelindia forcing me for otp and close the complaint Request no. 11029208171

  • undercover9020
    ravi (@undercover9020) reported

    @airtelindia I want to permanently close my airtel black connection but no one is solving my issue

  • Thexplorer19
    Thexplorer19 (@Thexplorer19) reported

    @airtelindia Mobile data is not working since 4-5 days.For cmplnt raised resolution time is 13th May. Your cc team is telling to reach through airtel app.When normal browsing is not happening how could you expect me to reach through airtel app without wifi.

  • Afylers
    Rd Singh (@Afylers) reported

    @airtelindia i am unable to do esim upgrade, can someone please help

  • parveenjoshi210
    parveen joshi (@parveenjoshi210) reported

    @Airtel_Presence @airtelindia I dont need any waiver from you. I am just saying i will not pay the bills till the time my network issue resolve. And after that also I will just pay the bill not the late fee or any other charges Now it's on you that how fast you are solving my network issues 🙏

  • Chudasamajaydi5
    Chudasama jaydipsinh (@Chudasamajaydi5) reported

    @AIRTEL_KE @airtelindia @Airtel_Presence My international roaming recharge is not working in Kenya. No network, no calls, no data despite successful recharge. Facing serious inconvenience. Please resolve ASAP or issue refund. #Airtel #RoamingIssue

  • Sanjeeviravi19
    Sanjeevi Kumar (@Sanjeeviravi19) reported

    @airtelindia I request you to kindly: Waive off the charges for the downtime period Ensure a permanent fix to avoid repeated disruptions It is unfair to charge for days when the service was not provided.

  • ajitghogare
    Ajit Ghogare (@ajitghogare) reported

    @airtelindia I have an Airtel wifi connection at home. It is disconnecting again and again. I raised a complaint request in the Airtel app but it has not been resolved yet. This issue has been going on for the last two months.

  • deepak474747
    Deepak (@deepak474747) reported

    @airtelindia I am facing wifi outage since morning. Its very bad experience that after 5-6 hours also nobody is there to resolve it.

  • Fender_Kur0
    FendeR Zoldyck (@Fender_Kur0) reported

    In my experience with u @airtelindia after raising a disconnection request you don’t come to collect your things.. and the bills still keeps on getting generated after months because the service is still marked active..? And also why do you keep insisting to continue the services

  • rahul_kharyal
    Rahul Kharyal (@rahul_kharyal) reported

    @Airtel_Presence @airtelindia I’m getting mentally torture because of your issues. Will you waive my next month’s bill? If not, then you can fix the problem whenever you want instead of the 13th—I don’t have any issue with that.

  • aasheerwad1982
    Aasheerwad (@aasheerwad1982) reported

    No internet/broadband since yesterday and the resolution time keep changing from 2 am to 12:30 pm to 5 pm to 9 pm. @airtelindia @Airtel_Presence #airtel_black #customerexperience

  • Suyash_op69
    Day since virat kohli scored a century !! (@Suyash_op69) reported

    Hello Airtel It's been 2 days I am facing network issue inside my home . When I go outside everything works perfectly but as soon as I enter my home my 5G connection shifts to 4G and nothing works.plzz solve this issue as soon as possible @airtelindia @airtelnews

  • airtelbank
    Airtel Payments Bank (@airtelbank) reported

    @BRIJESHP13 @airtelindia @airtelbank We have noted your request for amount debited but not credited in NCMC card with service request number (777216761861) and shall get back to you within 2 days. -Rati

  • sudeshanasingh
    sudeshana singh (@sudeshanasingh) reported

    @airtelindia WiFi internet issues we have been facing over the past two weeks. Currently, our internet has been down for more than one hour, and your customer support channels are not responding. The chatbot indicates that the service may not be restored for another 5–6 hours,

  • AluDeep
    Deep Down under (@AluDeep) reported

    @airtelindia @reliancejio It's already 15days and @airtelindia your service is such disgusting that even after so many calls you haven't shifted my connection.. I promise I will make sure no people associated to me ever avail your service.. you should be ashamed of being called a leading telecom service

  • arv1ndnarang
    {null} (@arv1ndnarang) reported

    @Airtel_Presence just letting you all know that @airtelindia did ABSOLUTELY nothing to resolve this issue. It is as is.

  • Rajan_giri1
    Rajan Giri (@Rajan_giri1) reported

    @Airtel_Presence @airtelindia @TRAI help me out

  • Nishantmalhotr6
    Nishant malhotra (@Nishantmalhotr6) reported

    Shame on you @Airtel_Presence. It’s been 12 days and there’s still no solution to the ongoing TV glitch issue. No technician assigned, no proper response, absolutely no accountability. This is unacceptable service. Looping in @airtelindia and requesting escalation to the nodal officer immediately. At this point, I would rather get the set-top box removed than continue dealing with this negligence. #Airtel #PoorService

  • Hitmancults
    ᥴ𝕣ⅈᥴ𝕫ꫀꪀ (@Hitmancults) reported

    Fuckkkkkkkkk network @airtelindia @Airtel_Presence And no support 😡😡😡😡😡😡😡😡😡😡