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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 7: Problems at Airtel India

Airtel India is having issues since 08:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, Chhindwāra, Mumbai, Delhi, Kolkata, Salem, Hyderabad, New Delhi, Bengaluru, Lunglei, Ahmedabad, Agra, Jabalpur, Guwahati, and Bhubaneshwar.

CityProblem TypeReport Time
Mumbai Internet 1 minute ago
Pune Internet 9 minutes ago
Chhindwāra Internet 16 minutes ago
Mumbai E-mail 53 minutes ago
Mumbai Phone 55 minutes ago
Chhindwāra Internet 1 hour ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • sray1104
    Subs (@sray1104) reported

    @Airtel_Presence @airtelindia it’s been 24 hours your broadband service is down, all networks Jìo, Tataplay, even local provider working but this east India company called airtel, these jokers can only exploit. Shameful service.

  • IndianSkm
    मिश्रा जी (@IndianSkm) reported

    @airtelindia service total failure. Wifi order placed and payment made on 4th July still no installation done. Agent daily reponds today it will be done. Left frustrated. Just cancel my order and refund my money. No other way left to cancel order as app directs to chatbot.

  • Shalabh24
    Shalabh Asthana (@Shalabh24) reported

    @airtelindia #Airtel Crippled Airtel Broadband network down for last 6 hrs, Pune Hadapsar area

  • Chinmay_cyg
    CHINMAY GOWDAR-CYG (@Chinmay_cyg) reported

    @airtelindia I have recharged this plan yesterday my money and all have successfully debited but I am not getting the data inhave recharged with 5g unlimeted plan but I am not getting data only kindly help

  • Nitinshrivasta4
    Nitin (@Nitinshrivasta4) reported

    @airtelindia @Airtel_Presence your network surrendered to Mumbai rains. Please be future ready and do something so we can contact our near and dear ones.

  • SharadS92784933
    Sharad Srivastava (@SharadS92784933) reported

    Dear @Airtel_Presence,@airtelindia @airtelnews Due to serious health issues, I couldn't pay my bill on time. My Postpaid No. 9621944438 has been suspended for days. Kindly waive/adjust charges for the suspension period. I'll clear my dues soon. Please help. 🙏

  • new_akhilesh
    Akhilesh Rawal (@new_akhilesh) reported

    @airtelindia service request 11034349630 has been assigned to engineer RAJKUMAR PAL (08047609644). He will contact you on 05-Jul-2026 between 06:00 PM - 07:00 PM. Till now no response, pathetic @airtelnews Even the chatbot in hopeless

  • CP_Chandra1026
    Chandra Prakash (@CP_Chandra1026) reported

    @airtelindia @Airtel_Presence I am posting this due to the incapable technical team or assistance i received recently with regards to my service request. @ my location the airtel service is so pathetic that i cannot make calls due to bad network and Airtel technicians cant help.

  • Bipinchaubey1
    KHALNAYAK (@Bipinchaubey1) reported

    @airtelindia dear Airtel I sign up for Airtel WiFi from last 2 weeks. From last two week not a single hour I used WiFi peacefully. Your service guy came 2 times. Problem reinstates in next 2-3 hour . Please change the faulty WiFi module. ASAP.

  • UnitechShayari
    cppoppop (@UnitechShayari) reported

    @AdetyaChopra @ViCustomerCare Bhai port kar lo airtel pe, worst customer service @airtelindia God bless you if you think vi would resolve your issue

  • Su_sassi
    SASIDHARAN Somangalam (@Su_sassi) reported

    I guess u people don't have shame at all.. how many times I have to complaint about poor cellphone poor signal? @Airtel_Presence @airtelindia @TRAI U will send a DM now who's will be of no use ..shameless creature ..how come jio signals are crystal clear at the same place.

  • frohitmalhotra
    Rohit malhotra (@frohitmalhotra) reported

    Do not purchase @airtelindia wifi and airtel balck from 22 days my simple router issue is not been resolved and there people are scamming and falsely closing complaint airtel lene vale savdhan rhe from mental torture

  • armedjuror
    armedjuror (@armedjuror) reported

    @airtelindia @airtelnews What kind of service you're providing. I started using your wifi 2 years back and due to poor connection and frequent disconnection, I decided to stop you're service. I searched in your app to raise a disconnection request and it's not there Contnued.

  • Tcntamil
    Tamil Cricket News (@Tcntamil) reported

    @airtelindia Your DTH service is the abdolute worst service I have used. Just to disconnect my DTH connection, I have to constantly call your customer care for 45 days for no use.

  • imchiranjeeb
    Chandan Chiranjeeb Sahoo 🇮🇳 (@imchiranjeeb) reported

    Hello @airtelindia I recharged my wifi 0676929564078_wifi the day before yesterday on Sunday 5th July 2026. But now I am trying to hold it as I am not in my local area. But while calling your customer care it's telling me we are facing problems since the last 24 hours

  • Kapil74093
    Drx Kapil Mishra (@Kapil74093) reported

    @airtelindia Stop sending scripted replies and start fixing the problem. @airtelindia @Airtel_Presence #airtel #CustomerSupport

  • risklenapadega
    Kreate (@risklenapadega) reported

    @airtelindia i had raised a complaint for WIFI on your Airtel Thanks app - but it's not showing any more nor has it been solved- how to get support?

  • recursivebyte
    Null Pointer (@recursivebyte) reported

    @airtelindia why there is no proper provisio to permanently cancel broadband and dth services , I browsed the app , call the help yet there is no way to do it help

  • trailing_dev
    Not Anonymous (@trailing_dev) reported

    @airtelindia your ****** app does not even have option to chat with customer associate. I have airfiber at my home and that trash is getting red light every now and when very frequently while my phone airtel is working at 5g. No option to raise complaints

  • c0dezero1
    C0dezer01 (@c0dezero1) reported

    @Airtel_Presence @airtelindia either fix the issue or disconnect my connection you guys are worst service ever in India.. you should cease from existence...

  • B1Pankaj
    Pankaj B (@B1Pankaj) reported

    @Airtel_Presence @airtelindia @airtelnews - Fo you have a resolution for me? Or am I left on my own!

  • SanjayDhawan92
    Sanjay Dhawan (@SanjayDhawan92) reported

    No internet connectivity at Gautam Nagar tonk Phatak Jaipur 302017. Ghatiya network ka bc. ******* Airtel @airtelindia

  • itsakhilp
    Akhil (@itsakhilp) reported

    @airtelindia neither of your available tools for getting in touch with customer service work. outgoing call gets automatically cut after about 20 seconds, and your whatsapp bot is broken. i am trying to activate an international roaming plan so i can receive SMS in the US. please assist.

  • kaiskazi
    Kais Kazi (@kaiskazi) reported

    @airtelnews @airtelindia Improve your service first and train your employees to deliver the best service as per promise... looting customers is what you do always... shameful

  • Mayanksoni45
    Mayank Soni (@Mayanksoni45) reported

    I ordered new Airtel wifi connection, the installation guy is saying due to activation problem in my area he will install tomorrow, but its really important for me to have wifi today for my job and mobile dont work in my area. Id: GFBRSGYUJ. @airtelindia @Airtel_Presence

  • dhruviikillsss
    DHRUVI JAIN🤌 (@dhruviikillsss) reported

    @airtelindia Woahh such worst services no reply’s , your so called Online bot isn’t even taking complaints you aren’t ready to give me a person who can talk to me ****** Internet since 2/4 days seriously ? I mean there’s no value of customer?

  • Omkar007D
    Omkar (@Omkar007D) reported

    @airtelindia @Airtel_Presence Wifi has been down since yesterday morning. No necessary action has been taken to resolve. Chatbot response has been the same since yesterday morning.

  • RohitGawali2
    CA Rohit Gawali (@RohitGawali2) reported

    @airtelindia I've been on your 5G yearly plan for 2 years now. My current plan expires on 2/08/2026, but I won't be renewing it. Not getting the network speed/coverage I was promised or expected. Switching providers after this. Very disappointed. #Airtel #SwitchingNetworks #5G

  • DoNotDisturb019
    angrybird💛 (@DoNotDisturb019) reported

    @airtelindia @airtelnews need help

  • prajyot04
    P B (@prajyot04) reported

    @Airtel_Presence @airtelindia Hi Team, Even after 24 hours no resolution..very disappointing and frustrating, will need to look for other providers