Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 15: Problems at Airtel India
Airtel India is having issues since 12:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Guwahati, Bengaluru, Chhindwāra, Pune, Indore, Jalandhar, Bhopal, Chennai, Mumbai, Ranchi, Meerut, Hyderabad, Gurgaon, Coimbatore, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Phone | 30 minutes ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Pune
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Pune
|
Wi-fi | 5 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Atul (@aTuL_1301) reported@airtelindia @Airtel_Presence Issue not resolved its been more than 2 days and Multiple commitments. Please disconnect it
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vishal (@vishal_7077) reportedHey @airtelindia @Airtel_Presence I switched from prepaid to postpaid plan. 699+gst I am unable to add family member number ,i went to airtel store and they took otp but he was supposed to visit home for kyc but not responding now How pathetic service you have .
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Pushkar Singh (@Pushkarsinghba2) reportedHello @airtelindia Your network service in our area is very poor. I have tried to lodge a complaint several times, but no one has listened. When I send an email, I am told to use the registered email ID, but I am unable to register my email ID in the app either.
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madman (@waynebat36) reported@Ajaykumaarji @airtelindia Bsnl in some cities does not support all the mobile phone models
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हंसी का पिटारा (@General_Leopard) reported@airtelindia For your jhaantu network where you have not installed towers just jhaant for network.
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Vinit Nair (@Khush_MogamboV) reportedHey @airtelindia I am forced to tweet because I am fed up of complaining about your services at pincode 401202 in Maharashtra. Issues are as follows: very bad network, poor internet speed, call drops. We are on expensive post paid plan and yet this is the situation #fixit
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Arvind (@arvindthane2012) reported@Ajaykumaarji @airtelindia I had a SIM, used to recharge occassionally, but they allotted my number to somebody else after I failed to recharge for a long time. Conversely, Internet Service was pathetic in those days.
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vikas sachdeva (@peachysachdeva) reported@airtelindia @pmo Respected pmo please ensure this big company like airtel do not take people for ride which they are doing neither there Wi-Fi works neither mobile my phone no 844705453 there is no law to help people against these companies please safe guard comman man right
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Bandopadhyay (@bandopadhyay999) reported@Ajaykumaarji @airtelindia But BJP wont do it for BSNL..!!! I was in Guj in 2010, when the rest of India had superfast BSNL 3G service, the BSNL's service in Guj was non-existent. I was forced to switch to Voda.
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Mukesh kumar (@mukesh4056) reported@Airtel_Presence @airtelindia My issue has been pending for over 6 months. Despite repeated follow-ups, there has been no resolution or refund. @jagograhakjago
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Priyanshu Kumar (@Priyanshu20th) reportedDear @airtelindia , After all these years, I suppose it is finally time for us to part ways. The years I spent with you were genuinely good, and your service has been nothing short of reliable. We have had a pretty good journey together.
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poobesh (@pbshgthm) reportedIt’s kind of insane how predatory some brands have become. @airtelindia makes it easy to switch from prepaid to postpaid through the app. But if you want to go from postpaid to prepaid, you have to visit a store. The friction is very obviously intentional. @FurlencoSupport sent me the wrong product, and apparently there’s no support team I can actually reach to fix it. And I’d bet most people in your circle don’t have a great opinion of them either. What’s frustrating is that I actually like the services these companies offer. I just don’t know where things went so wrong. Is it just me, or are Indian consumers slowly becoming the frog in boiling water, quietly accepting progressively worse service? I don’t have a problem paying more for good service. But making basic support difficult and deliberately adding friction when it benefits the company is just yuck. I also hate that there isn't a way for normal consumers to do anything about it and the brands keep getting away.
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Say no to loans (@saynotoloans) reported@Ajaykumaarji @airtelindia Wonder why other people should even be there for competition when we have our own MTNL and BSNL. @Airtel_Presence has no network presence at all..good bye ...tata #vocalforlocal
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Gunasekaran (@guna__s_) reportedSeems like airtel customer care can close the request without giving solution. I have been using airtel post paid for sometime now I'm having some issue with billing so I raised concern now it's been closed without consulting with me @airtelindia
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debimahapatra (@mahapatradebi) reported@airtelindia The services have been pathetic in last 3 months...calls issues...disturbance, internet issue...I raised a request to fix it...a ticket was raised and was closed stating issue resolved...nobody bothered to check with me
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MARS (@marsuniverse198) reported@Ajaykumaarji @airtelindia There is no network for these Sims, I had one till last week..
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Arshad (@Arshadlegend) reported@airtelindia If you are unable to provide a basic relocation service, should I just take a Jio connectioninstead? The way this issue is being handled is making me seriously consider switching providers. Please stop giving the same response and actually resolve the issue.
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Puspal Biswas (@puspal2006) reported@Ajaykumaarji @airtelindia Yes game already changed by forgot 1700cr bill for service
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Naim Ahamad (@_iamnaim_) reported@airtelindia @airtelindia Your mobile internet service is extremely slow in my area. The 4G/5G internet speed is very poor and the network is almost unusable. 📍 Location: Dulha Shumali kakrahwa bazar, Siddharthnagar, Uttar Pradesh – 272206
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Abhijeet (@VaishnavAbhiii) reported@reliancejio @JioCare I'm last time requesting please improve your indoor network Or i will port in @airtelindia after my this month.
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.Map (@MohammedAfzal25) reported@Ajaykumaarji @airtelindia Time to change the network
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2dollarsworth (@2dollarsworth) reportedSo let's understand what this means. 1. Third party providers get their money because they have marked the ticket/service request as being complete 2. Airtel continues to get their money from the customer and they are unaware that the customer's problem has not been solved 3. Customer problem never gets solved and has to constantly call airtel and spend hours speaking to ineffective and incompetent call answerers. If you don't see a problem in this, you must wake up. But the bigger question is - how can a third party vendor obtain an OTP sent by airtel system to a customer's mobile and use it to close the ticket/service request? @airtelindia @Airtel_Presence
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Ab mas (@Abmas17) reported@airtelindia wtf. Wifi not working. The bot in the chat gave a number and its not working. The number on the internet is not connecting me to an agent. If I don't get a resolution in the next couple of hours, i will order a new wifi request and get hold of that guy.
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Mukesh Yadav (@iMukesh_Yadav) reported@airtelindia @Airtel_Presence Can anyone look into it on priority? I'm still facing the issue This is your so called priority postpaid service ?
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Allwin (@writer24x7) reported@airtelindia I am an yearly subscriber of Airtel fibernet. I use it for work and you keep dropping my work VPN connection. Your Wi-Fi is practically useless if you block my work VPN. I have raised a customer service request (ID- 11037742305) 2 days ago, but got no help still.
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Omkar (@omkarshiravle) reported@airtelindia @airtelindia My Wi-Fi keeps disconnecting. Support fixes it temporarily, but the same issue returns after a few hours. Please fix the root cause, not just run another diagnostic. If you can’t resolve it, let me know so I can switch providers. #BheedMeinBhiSpeed 🙄
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CA Jitendra Kachchhawah (@JSKACH1994) reported@airtelindia I want to cancel my wifi connection
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Ashok Upadhyay (@ashok_dhungel) reported@Airtel_Presence @airtelindia , Your network service has become extremely poor in my area. The signal is weak, calls are affected, and mobile data is frustratingly slow. Please check the nearest tower and resolve this issue urgently: [silapathar No1 phul bari nepali block]
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Sandeep Reddy (@geetlasandeep) reported@Ajaykumaarji @airtelindia Successive govts have deliberately crushed this organisation in favour of private org's.This a behemoth actually. Broadband network had formidable customers long after mobile users have shifted loyalties.
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Satyam Pandey (@Satyam_On_Web) reported@Ajaykumaarji @airtelindia Doesn't work in Gurgaon, Tikri area. Ultimately had to abandon BSNL.