Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 15: Problems at Airtel India
Airtel India is having issues since 08:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Meerut, Delhi, Hyderabad, Kanpur, Durgapur, Kolkata, Cochin, Pune, Mumbai, Chhindwāra, Bengaluru, Aurangabad, Coimbatore, New Delhi, and Chennai.
| City | Problem Type | Report Time |
|---|---|---|
 Meerut
|
Internet | 45 minutes ago |
|
Delhi
|
Internet | 5 hours ago |
|
Hyderabad
|
Wi-fi | 7 hours ago |
|
Kanpur
|
Internet | 12 hours ago |
|
Durgapur
|
Wi-fi | 12 hours ago |
|
Kolkata
|
Internet | 12 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Raghu (@RaghuM14) reported@airtelindia Never seen such pathetic service provider, placed Wi-Fi order and it’s been 24 hrs yet no one contacted. No ivr call option, no proper chat support. Good that I experienced it before installation, ACT Fiber is 101% better than you people. @Airtel_Presence
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Aishwarya Singh (@Aishwar19678046) reported@airtelindia has the worst wifi services and even worst customer care services..
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Wolverine (@21century_kant) reportedAirtel wifi one of the worst decision... Never go with Airtel. Pathetic customer service. #AirtelWifi @Airtel_Presence @airtelindia
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Tauhid alam Nadwi (@tauhidalam313) reported@airtelindia @Airtel_Presence The internet network has been completely disconnected For two days without any reason and without any prior notice, the internet goes down completely every few minutes, please pay attention to it, block gaura bauram, village- Nari,
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rohit keshkamat (@rohitkeshkamat) reported@airtelindia I am experiencing worst service from airtel related to data not working on one of my connections, I am a loyal airtel customer and looking forward for some help at Bangalore
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saurabh agrawal (@saurabh14aug) reported@airtelindia Why you guys are taking ip tv request if your engineers won’t install it even after the payment & request being open for 25 days? Horrible service and customer support!!
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Sumit Srivastava (@raghav_rocks01) reported@PMOIndia @airtelindia talking digital India but on ground no network. How a tax payer will pay tax if no network will be there. Ban company like Airtel who are looting customer and giving poor connection. Why there is only few Internet provider in 150 billion people country.
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Harishankar Patwa (@harishankarptw) reported@airtelindia @airtelnews @Airtel_Presence If you require, I can put the entire content of the issue hare
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मैं तो बोलूंगा (मृत शरीर) (@prateek2286) reported@airtelindia Your after-sales service is extremely poor. The Airtel WiFi installed at office has not been working for the last three days. We have already made at least 25 calls to the technician who installed the connection, but he is either not answering.
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Syed Mohammed Ali (@SyedMoh16047221) reportedEven after sending DMs and complaint details, there is still no proper reply or technician update from the Airtel team. If the issue cannot be resolved immediately, then at least provide a full bill waiver for this month. @airtelindia @Airtel_Presence
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Adil Qadri (@AdilQadri18) reportedDear @airtelindia, My Airtel WiFi has not been working for 3 days. Tried contacting customer care many times but got no response. Very disappointing service. Please resolve this issue immediately. #Airtel #PoorService @airtelindia
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sakshu_17 (@sakshu_17) reported@Airtel_Presence @airtelindia I requested permanent disconnection of my Airtel WiFi connection after cancelling the ownership transfer request. Airtel support confirmed disconnection within 7 business days. Today I received an email saying ownership was updated instead of disconnecting the connection. Need urgent resolution and confirmation of permanent disconnection with no future billing.
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Michael Mahilane (@MichaelMahilan1) reported@Airtel_Presence @airtelindia I paid for a new Airtel Xstream AirFiber connection on Sunday. Today is Thursday, and your local team is just making empty promises everyday ("aaj aayenge, kal aayenge"). I left BSNL hoping for better service, but this is highly unprofessional.
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Sanjeet Mahato🇮🇳 (@M_Sanjeet_) reported@Airtel_Presence @airtelindia My Airtel AirFibre connection has been down since morning and there is no clarity on the issue. I tried reaching out through the chatbot but it was not helpful and did not provide any resolution. The IVR is also not working properly...
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IamLeibaLove (@orishuncompany) reported@Pjjrocks @Airtel_Presence @airtelindia It’s been FOURTEEN HOURS and my 5G router is still not working
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Saurav Anand (@ianandsaurav) reported@airtelindia @airtelindia Recharged with ₹349 prepaid pack claiming unlimited 5G data, but internet stops after 2GB daily usage. Facing this issue for the past few days and forced to recharge again for work. Please resolve this issue ASAP. #Airtel #5G
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YOGRAJ (@yograj0687) reported@airtelindia @DoT_India @pib_comm why there is so much breakdown in airtel wifi connection in Mahavir Enclave Part-1 area despite paying heavily internet plans we still don't get stable network today also internet is not working since 4 hour & modi ji asked us to work from home
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Anshuman Dogra (@AnshumanDogra_) reportedHow does an International Roaming pack activate when the SIM wasn’t even in the phone? This feels less like customer service and more like forced looting. Confirmed no renewal, took precautions, yet billed anyway. @airtelindia @Airtel_Presence – please explain and reverse this.
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Abraham Zachariah (@abzach) reported@airtelindia why is your WiFi shifting service so pathetic. Repeated requests and reminders are falling on deaf ears with zero results. #airtel your actions does not just your claims in your ads. Please do needful
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Mukesh Jadhav (@mj291180) reported@airtelindia shameless service in Vastral Ahmedabad.. In a week every 2 to 3 days connection gone... If u r not capable to gave internet connection then why we pay 30 days bill.. Very poor and ***** service..And no one answered for customer query...**** u airtel..
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Vishal Srivastava (@srivishal27) reported@airtelindia network in my hometown is so worse that wp msz is getting stuck. Tried multiple times to contact 198 but couldn't reach customer care, such a pathetic network and worst service. No 5g coming how to do WFH? Resolve this or should I port to @reliancejio 😭😭😭😭
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Lk (@vjylokesh) reported@Airtel_Presence Wi-Fi Update: We understand this ongoing outage can be inconvenient. The Wi-Fi issue in your area needs more time to fix. We're actively working on it and will update you once your Wi-Fi is back up & running. Another sms again. What's happening @airtelindia ?
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Prakhar Gupta (@_prakharr_) reported@Airtel_Presence It’s been 4 days now, still no action, no response. Your technician still saying he doesn’t work in this area. Can someone help? @Airtel_Presence @airtelindia
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Saurav Anand (@ianandsaurav) reportedI am writing to raise a complaint regarding my Airtel prepaid recharge of ₹349, which claims to provide unlimited 5G data benefits. @airtelindia
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Prakhar Gupta (@_prakharr_) reported@Airtel_Presence @airtelindia Can I expect some help here or not? @Airtel_Presence
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Abhishek Jain (@the_legit_logic) reported@Airtel_Presence No Response or Resolution till now. Disappointing service. @airtelindia @Airtel_Presence
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Dinesh Kumar (@MyselfDineshkr) reported@JioCare @reliancejio Tanaya, need the resolution today itself. Please confirm after connecting with your local Jio Center team in Jamshedpur whether the issue can be resolved today or not. because @airtelindia is already ready to provide me a peaceful and reliable service connection
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IamLeibaLove (@orishuncompany) reported@andebprasad991 @airtelnews @airtelindia It’s been FOURTEEN HOURS and my 5G router is still not working
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Dileep Rondela (@Dileepjevada) reported@airtelindia I have an airtel prepaid sim. I need a prepaid SIM validity/active connection certificate to official purpose. Please help me how can i get it. @TRAI
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Avinash Jadhav (@Avicyberninja) reported@airtelindia broadband network speed is very poor