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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

July 2: Problems at Airtel India

Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, Mumbai, Cochin, Chennai, Kolhāpur, Bhopal, Chhindwāra, Āsansol, Chandigarh, Guwahati, Bengaluru, Patna, Nagpur, Vasco da Gama, and Jamnagar.

CityProblem TypeReport Time
Pune Internet 16 minutes ago
Mumbai Internet 41 minutes ago
Cochin Internet 44 minutes ago
Chennai Internet 47 minutes ago
Mumbai E-mail 2 hours ago
Mumbai Total Blackout 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • iam_Anshu18
    *@Anshu Kumar@* (@iam_Anshu18) reported

    Hi @Airtel_Presence I installed WiFi on 30/06/2026 but the internet is not working and I am not able to get customer support also, please help me @airtelindia

  • Ab_Gabbi
    Abhishek (@Ab_Gabbi) reported

    @airtelindia @Airtel_Presence @airtelindia A complaint from last 15 days . Ref no : 11033018916 . It’s 3 days after technician visit and still no resolution . We are following up . Really thought airtel is best ! But getting worse . I think we will shift to Jio

  • Homelander99_
    Rajat (@Homelander99_) reported

    No way to talk to customer care executive still and not helping here also @airtelindia @Airtel_Presence

  • themathmaverick
    Shince (@themathmaverick) reported

    @airtelindia responses with no resolution. I'm an Airtel Black customer. If this is how premium customers are treated, I can only imagine the experience of regular customers.

  • Sher50225
    Sher Bahadur L (@Sher50225) reported

    @airtelindia 5th G Internet not working well on my android mobile, that is the reason I really want to port to another telecom service. Regards, Sher Bahadur L 6002650225

  • Godbutcher46
    Godb (@Godbutcher46) reported

    @airtelindia no network signal since morning

  • NowTankiBaaz
    Shakeel ¯\_(ツ)_/¯ (@NowTankiBaaz) reported

    @airtelindia My wifi connection has been down for 3 days now.. no support, no solution, and no proper point of contact to escalate...

  • 0xdinokhan
    Mr Dino Khan (@0xdinokhan) reported

    If this continues, I'll have no option but to port my number to Jio. I've been a loyal Airtel customer for over 10 years, which is why I'm tagging you one last time before making that decision. @airtelindia

  • XOyuvraj
    Yuvraj メ𝟶 (@XOyuvraj) reported

    Please resolve this issue and process my refund immediately. @airtelindia #airtel #airtelservice

  • truthunfilter
    Truth Unfiltered (@truthunfilter) reported

    useless service provider @airtelindia @Airtel_Presence

  • saahil_jain_
    Sahil Jain (@saahil_jain_) reported

    @airtelindia @Airtel_Presence @airtelnews My Wi-Fi is not working since 3 days, I tried diagnosing through airtel application, but it didn't worked. On calling customer care, they are further trying to play around same thing.

  • laveesh_sharma
    Laveesh Sharma 🇮🇳 (@laveesh_sharma) reported

    @airtelindia seems to be an network outage in Delhi. Please clarify/confirm. No network.

  • SunilKanjariy10
    Sunil (@SunilKanjariy10) reported

    Hi @AirtelIndia,@Airtel_Presence I have 4 Sim Card of Airtel!today my 4G internet has completely stopped after I was told I crossed the 300 GB usage limit. I was never informed about this limit before recharging, and advertising the plan as "unlimited"

  • rahulshar1978
    Rahul Sharma (@rahulshar1978) reported

    @Airtel_Presence @airtelindia Why is there outage every few days? Are we customers dumb to face problems from you every few days? You guys are disgusting bunch. Before the current billing cycle ends, I am going to disconnect the plan. Done with you guys. You guys are worst.

  • anooptiwarifkd
    Anoop Tiwari (@anooptiwarifkd) reported

    @airtelindia Absolutely terrible service no one here is going to listen. @TRAI

  • TruptiGChavan
    🇮🇳CA Trupti Geeta Gajanan Chavan (@TruptiGChavan) reported

    @airtelindia since yesterday no connectivity available in Ghodbunder Area, Thane,Maharashtra. Earlier commitment was 11:00am today and still no Wi-Fi . It’s very difficult to understand why such network issues and without confirm commitment.

  • BalaTheKing07
    Bala (@BalaTheKing07) reported

    One of the worst service by @airtelindia . I've raised a request for wifi issue and till now there is no response from airtel team. I've called airtel customer care 6 times and every time it's the same update that they'll assign a techincian in 4hours. no one is assigned untilnow

  • 9ine4ive
    Suhail (@9ine4ive) reported

    @Airtel_Presence Paid for a WiFi + DTH combo. WiFi was installed, but DTH was cancelled without my consent. I never requested cancellation and am now being asked to pay again. Request ID: NADE71ZGQE. Please resolve this ASAP. @airtelindia #Airtel

  • AshishJoseph_88
    Ashish Joseph (@AshishJoseph_88) reported

    @airtelindia The reason why I posted number ,is to make you understand which connection needs to be fixed .However it seems Airtel customer care is high as hell ,You guys send technician on my other house ..waah 👏

  • nk5nkp
    narendra panchal (@nk5nkp) reported

    Internet not working in area mani ba bhavan chanakyapuri ....search Panchal .... @airtelindia @Airtel_Presence @airtelnews it was often on / off

  • Rahulstark4
    Rahul Roy Chowdhury (@Rahulstark4) reported

    Hey @airtelindia , my Airtel 5G Postpaid internet has been down for the last 1 day. There’s no way to reach an actual customer care executive every option just redirects to the AI bot, which hasn’t helped at all. Please resolve this issue ASAP. This is a pathetic. #airtel

  • Khansahab116
    Farman Khan (@Khansahab116) reported

    @airtelindia @bhartiairtelfdn A week ago, your workers took ₹1,500 under the pretext of installing Wi-Fi but failed to do so. A person named Monu from Bulandshahr isn't even answering calls; this is appalling behavior.its symbol of bad services in district Bulandshahr

  • mahap
    Maha P (@mahap) reported

    @airtelindia @Airtel_Presence Both my Airtel Broadband and Airtel SIM lose connectivity at the same time - location Katara Hills, Bhopal. It's been 4 hours now and still no news about the fix. Customer support non existing. @TRAI - Please do something about the repeated bad svc

  • praveensinghlko
    praveen singh (@praveensinghlko) reported

    @airtelindia worthless customer care and worthless calling services can anyone help

  • rao_isr
    Dr. ISR Rao (@rao_isr) reported

    @airtelindia Your mobile connectivity in Hyderabad roads & houses going down completely every day! We may look for new good network provider very soon if this continues! Your Airtel app is useless to resolve issues. @AirtelNews1 @Airtel_Presence

  • abdul_azeeb
    Abdul Azeeb (@abdul_azeeb) reported

    @airtelindia I have raised multiple queries regarding the billing issue for the Airtel Broadband Account Number- 20021098811 Landline No - 08042146420 I have still not received a response for the same. It has been 6 months already still there is no resolution for the issue.

  • swap202
    Swapnil🇮🇳 (@swap202) reported

    @airtelindia None of the engineers are coming to check the issue and closing the complaint. Return the money if you don't have the ability to provide service.

  • manishdongre
    Manish Kumar Dongre (@manishdongre) reported

    @airtelindia @Airtel_Presence Extremely disappointed with the service. My Airtel Wi-Fi internet has not been working for the last 24 hours. The app and the customer care no provided by the company are not allowing me to register my complaint, leaving me with no way to get support

  • mktwit6
    MK (@mktwit6) reported

    @airtelindia Mr. Sunil Mittal, My Wi-Fi no. 03310188024_dsl Since last 5 days, i am trying in customer call centre/ following up/ calling to local executive Mr. Kaustav Bhattacharya, yet the Wi-Fi shifting in same building from 21st floor in Tower 7, Urbana is not yet done.

  • nairA_02_
    N🦁 (@nairA_02_) reported

    @Airtel_Presence @airtelindia my Airtel Wifi is not working?? Why?