Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: New Delhi, Nagpur, Chhindwāra, Bhopal, Shiliguri, Bengaluru, Chennai, Delhi, Lucknow, Patna, Hyderabad, Kolkata, Chandigarh, North West Delhi, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Wi-fi | 6 hours ago |
|
Nagpur
|
Internet | 7 hours ago |
|
Chhindwāra
|
Wi-fi | 7 hours ago |
|
Chhindwāra
|
Wi-fi | 7 hours ago |
|
Bhopal
|
Internet | 9 hours ago |
|
Shiliguri
|
Internet | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Aditya Mittal (@adityamittal01) reported@reliancejio @JioCare has the worst customer service. I am not able to use the internet from weeks but no steps have been taken till now. The situation is degrading day by day. My plan is expiring tomorrow, switching to @airtelindia because they always listen their consumers.
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Dr.Adarsh prakash (@adarshprakash71) reportedPrice increase of plans every 5 months, service getting worst day by day...came from work in my room at top floor and internet stop working in room... @airtelindia now i understand why indian company buisness doesn't get limelight globally.totally f**ed up.
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Ashwin Mothilal (@Ashwin_Mothilal) reported@airtelindia I am planning to convert to Postpaid, but your app says my number is not eligible. Please help.
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Kushal Khabiya (@kushalskhabiya) reportedNo reliable customer care. No WiFi since many days. No person has come to resolve an issue. In your app, no complaint is been taken. Customer support is soulless ai. @airtelindia Shall I get the support or should I buy another connection?
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Anurag Wagh (@anuragwagh_) reportedMy work depends on a stable internet connection. Every day without internet affects my work and causes losses. @airtelindia — who is responsible for that? If I'm being charged for the full month, why shouldn't I expect compensation for the days the service wasn't provided?
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PARAS JAIN (@parasjain119) reportedI have already complained 3 times, and every time I was told that the issue would be resolved within 1 hour, but it is still not fixed.This is causing serious inconvenience. Please escalate the complaint @airtelindia
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Dheeraj Sharma (@dheerajdkspkit) reported@Dr_MonikaSingh_ @airtelindia @Airtel_Presence #airtelcares main last 6 month's se network problem ki complaint kr rha hu no resolution
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Gaurav Kumar Akela (@KumarGaura60661) reported@airtelindia You’re offering amazing 5G recharge plans, but there’s still no 5G network available in my area. 📶 Customers are paying for 5G plans but can’t even use 5G—is that really fair? 🤔 Please let me know when Airtel 5G will be available in my area.
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Alby (@alby22052021) reported@sanket @Airtel_Presence @airtelindia As usual, your WiFi is not working for the past 2 days. Account No: 20044878262. Please do not call on the registered number, it is currently out of the country. Kindly fix the issue at the earliest. We don’t pay for nil services.
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Sushant Naik (@Sushant_MNS) reported@airtelindia Our office broadband internet has been going down 2 times a day for the last 15–20 days. We have already raised complaints, and your technician also replaced the Wi-Fi router, but the issue still persists.
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GOTHANDARAMAN 🚩🚩 🚩 (@gothandaraman_) reported@airtelindia @Airtel_Presence My Airtel internet has been down for 10 days now. Raised multiple complaints but no resolution or response yet. This is extremely poor service. Please fix this urgently or I'll have to consider switching providers. #AirtelDown #CustomerService
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Amit Arya (@Amitary70138148) reported@airtelindia Urgent! My SIM activation request was not approved by the Sarita Vihar store, even after I completed the ₹199 recharge as instructed. I personally spoke with Customer Care, who confirmed the SIM can be activated/reissued through the store. Please verify the issue.
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Akshay Chandel FLY 🕊️ (@ak_chandel7773) reported@airtelindia @airtelnews @bhartiairtelfdn Raised complaint to resolve Airtel wifi issue. Technician came and went without resolving issues. 3 days have been passed still same situation. Please do the necessary.
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Inder (@ij1804) reported@airtelindia @Airtel_Presence pathetic network especially across our office campus. Please respond for details
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Keerthi Raj (@raj_535) reportedHello @Airtel_Presence I recently took postpaid connection , I'm facing slow internet despite having 5G with 4 bars on my phone. Idk how Fastlane is working or not. Please reach out to me. @airtelindia
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मनीष منیش Manish (@manishpandey80) reportedTired of Airtel customer care calls after requesting disconnection of service. They simply harass customer calling everyday asking same question why are you disconnecting. You can transfer ownership and others @airtelindia @Airtel_Presence i dont need your services anymore..
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ரிமெ (@MerisonP) reported@airtelindia how to surrender dth service since my list of channel has been shuttered by your team. Why should I hang with you. I asked cc team they are not properly answered.
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Yasin (@_im_yasin_) reported“I had already provided all the required details.I received a call informing me that a technician would visit, but as usual,no technician visited today either. This issue has been repeatedly happening, and I am still waiting for a proper resolution. @airtelindia @Airtel_Presence
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Saurabh Raj (@iamsaurabhraj) reported@airtelindia raised a MNP request on 14th Aug via your App and paid for a prepaid plan on the same day but I am yet to receive my SIM. Disappointing way to welcome a customer. To top it up there’s no way I can reach out to customer care- all I can interact with are AI bots.
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VrushaliRautPhD डॉ वृषाली रामदास राऊत (@DrVrushaliRaut) reported@airtelindia My Wi-Fi has been down for the last 3 days. Your team visited twice, but nothing changed. Still, I'm getting messages from Airtel that my problem has been resolved. I can't reach your customer care either. It is absolutely unprofessional behaviour. How can I work today without Wi-Fi?
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Manish (@ManishK94695740) reported@airtelindia Extremely poor network in Ujani village, Aurad taluk, Bidar district, Karnataka pincode 585421. No signal for calls or internet inside homes, barely 1 bar outside. Meanwhile @JioCare has full network even indoors in the same area. Please fix this on priority!
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Alby (@alby22052021) reported@Airtel_Presence @airtelindia As usual, your WiFi is not working for the past 2 days. Account No: 20044878262 Please do not call on the registered number, it is currently out of the country. Kindly fix the issue at the earliest. We don’t pay for nil services.
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Bunny (@TFIBUNNY) reported@airtelindia Your 5G is not working and even 4G is extremely slow. My daily data is getting wasted due to constant buffering and poor connectivity. Please create a network complaint immediately, share the complaint number, and fix the issue urgently. I need fast
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Arup Jyoti Hazarika (@ArupHazarika77) reportedI had ported my mobile number to Airtel on 15 th July, but my port happened on 31 st July, I recharge 349 for 28 days, but today my pack ends just after 15 days, why, no person to talk in 121 customer care, pls resolve @airtelindia @TRAI @PMOIndia
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Sushant Naik (@Sushant_MNS) reported@airtelindia @airtelindia @Airtel_Presence Our other Airtel connections are working properly; the problem appears to be with the main broadband connection/router. Please investigate this on priority and resolve the issue permanently. Kindly share an update on the complaint.
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Kushal Khabiya (@kushalskhabiya) reported@Airtel_Presence No reliable customer care. No WiFi since many days. No person has come to resolve an issue. In your app, no complaint is been taken. Customer support is ai. @airtelindia Shall I get the support or should I buy another connection? @Airtel_Presence 025314512138
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RAHUL SINGH (@ruchirsingh) reported@airtelindia I have applied for new Sim, payment was made and Sim never delivered.. U got a very poor service... Ur app is also not working... I feel bsnl is far better
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Kushal Khabiya (@kushalskhabiya) reported@Airtel_Presence Please check what you’ve responded in DM. It’s bullshit. No problem is resolved. You just raised another ticket. Zero help. No costumer support, nothing. It’s been many hours now. Your person Shirshak is also not responding. Stop looting people. @airtelindia @Airtel_Presence
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Dibyendu (@Dibyendupoddar) reported@JioCare @airtelindia can you help me get a connection.
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Limited In Time 🚩 (@Limitedwithin) reported@Neend_Ki_Rani I used @airtelindia for 10 years and left because they don't give fk about customers. Mist t@ tti telecom service ever.