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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Ludhiāna, Rohtak, Hyderabad, Nashik, Chandigarh, Thiruvananthapuram, Pune, New Delhi, Kolkata, Guwahati, Meerut, Chhindwāra, Bokāro, Patna, and Bengaluru.

CityProblem TypeReport Time
Ludhiāna Wi-fi 26 minutes ago
Rohtak Internet 1 hour ago
Hyderabad Phone 3 hours ago
Nashik Phone 4 hours ago
Chandigarh Wi-fi 4 hours ago
Thiruvananthapuram Internet 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • badabagni
    ValorForge (@badabagni) reported

    @Airtel_Presence @airtelindia My Airtel Xstream Fiber has been down since yesterday evening. I already raised a complaint, but there’s been no update, no SMS, and the issue is still not resolved. This is affecting my work. Please look into this urgently and resolve it ASAP.

  • harinair
    Hari Gangadharan (@harinair) reported

    Totally disappointed with @airtelindia Their digital tv service accidentally adds plans. My 82 year old mom is asked to add a plan when she changes channel and it is hard to get customer service. I travel internationally. #AirtelSucks

  • Karoran1
    Karoran (@Karoran1) reported

    @airtelindia Wifi service down for the last 3 hours in Mohali

  • panchalankush
    Ankush Panchal (@panchalankush) reported

    @airtelindia @Airtel_Presence My new SIM stopped working within just 4 days of purchase. I have no network, and even your customer care is unreachable. This is unacceptable service for a new connection. Please resolve this issue immediately. I expect a prompt response.

  • Dakshina_Bharat
    Dakshina (@Dakshina_Bharat) reported

    @airtelindia you hav pathetic automated customer support. I hav recharged recently to 25gb pack and hav hardly used my internet and u hav marked to 0mb asking me to recharge again. Unacceptable. Pls share my complete data usage details of the current active pack

  • Namsdarade
    Namdev_Darade (@Namsdarade) reported

    48 hours. No Airtel network. No calls. No internet. No updates. What the hell is going on, This level of service is completely unacceptable. Paying for a service that’s been unavailable for 2 days is beyond frustrating. Fix this immediately @airtelindia @Airtel_Presence

  • Reallyjaiswal4
    Ranjit Jaiswal (@Reallyjaiswal4) reported

    Hello @airtelindia my internet is not working for the last 1 months. You are taking the full amount of money, tell me what are you taking the money for?

  • AmitBPandey
    Amit Bhaskar Pandey (@AmitBPandey) reported

    Dear @airtelindia and @Airtel_Presence , your customer used to suffer with your service just because of non-availability of technicians between 6 pm to 10 am in Jaunpur, Uttar Pradesh. Due to this , almost 18 hrs took to repair breakdowns. This time it's happening 3 times/week

  • Raghuve41352617
    Raghuveer (@Raghuve41352617) reported

    @airtelindia Airtel Wi-Fi has been taken off and I have not received my refund. I’m unable to contact customer care because my account has been deactivated. This is extremely frustrating. Please resolve this issue urgently and process my refund immediately. @Airtel_Presence

  • director_pavan
    Director Pavan Kumar I (@director_pavan) reported

    I regret choosing Airtel AirFiber. A simple relocation request has turned into weeks of frustration. No proper communication, no ownership, and repeated errors by customer care. Please resolve this immediately. @Airtel_Presence #PoorService @airtelindia

  • Bikramk04
    Bikram (@Bikramk04) reported

    Need help @airtelindia

  • 18Gnaneswara
    Gnaneswar Rao (@18Gnaneswara) reported

    @airtelindia hello very poor network in sullurupeta,tada... continues like this..i will change my Sim

  • jshashankio
    Shashank Pandey (@jshashankio) reported

    @Airtel_Presence @reliancejio Since @airtelindia is not able to resolve my problem, will you be able to do it ?

  • 960Singh
    Santosh Singh ,Son of Mithilanchal ,Bihar. (@960Singh) reported

    @airtelindia Again I am facing the slowest internet speed 5g unlimited having 5g with full network showing on the mobile screen. Message has come that 100% data is over,please recharge data pack. Why should I recharge whereas I recharged Rs4000 for 1 year unlimited 5g data ?

  • AnwitiSingh
    Anwiti_ (@AnwitiSingh) reported

    I LITERALLY CANNOT DO ANYTHING ONCE I LEAVE THIS WIFI AREA BECAUSE YOU IDIOTS CANNOT HELP ME AND I SWEAR IF ONE MORE CHATBOT IS GIVEN TO ME I WILL END IT. ABSOLUTELY ****** COMPANY. @airtelindia @Airtel_Presence

  • Dakshina_Bharat
    Dakshina (@Dakshina_Bharat) reported

    @airtelindia i hav been waiting for response for the concern i posted this morning. No resolution yet. Where is all the data usage stats showing up on ur airtel app. You give us only 2 days stats. My active datapack is supposed to give 25 gb data But shows 0. Show the stats.

  • ayushdwn
    Ayush Dhawan (@ayushdwn) reported

    Facing internet issues on my airfiber since last 1 week and despite calling @airtelindia customer care numerous times they aren't sending a technician to my location. All they are doing is trying to fix the issue on the call and it isnt helping a bit. @Airtel_Presence

  • ArvindK20286393
    Arvind Kumar (@ArvindK20286393) reported

    @airtelindia I recharged my Airtel mobile. No through Cred UPI, and the operator detected by Cred UPI was Jio. After the recharge was compleated, it was not showing. Please help.

  • imkhanrizwan
    Rizwan khan (@imkhanrizwan) reported

    Is this how @Airtel_Presence treats new customers? First single day on your network and I’m getting ripped off. Full 5G coverage, 5G icon on screen, Unlimited 5G active, yet my 4G data is vanishing. Worst decision I made joining Airtel. Unbelievable @airtelindia #scammers #scam

  • AKRajouria
    Amitt (@AKRajouria) reported

    @airtelindia your fast-lane internet is not working. #postpaid

  • Shalini94927073
    Shalini (@Shalini94927073) reported

    @Airtel_Presence @airtelnews @airtelindia airtel company fraud me I m Vi to Airtel move & deposits money but not data pack available Indian government hard take action fools ceo Sunil Mittal..my issue not resolved & airtel officer says 399 recharge successfully. Why fraud lie??

  • BaBa1807
    Mahendra Ahirwar (@BaBa1807) reported

    @airtelindia @Airtel_Presence @shashwaatsharma I’m a Airtel black postpaid customer and you guys are giving me pathetic services, and your customer service it sucks even after complaints, I’m facing internet and issues on making calls in Delhi NCR even in cyber city is well.

  • IltizaHusain4
    Iltiza Husain (@IltizaHusain4) reported

    @airtelindia @airtelnews Hello Airtel Team, There is no Airtel network or internet service in my area. Please check the issue and resolve it as soon as possible. Thank you.

  • HemanshuJoshi3
    हिन्दू नेशनलिस्ट 🇮🇳 🚩 (@HemanshuJoshi3) reported

    Still ignored after 24 hrs, @airtelindia @Airtel_Presence? 🚨 My DTH is completely down with "No Signal". Customer care is forcing an unfair technician fee to fix a network/service fault. Why am I paying for YOUR equipment or signal failure? Resolve ASAP! 🚫 #AirtelDown

  • Israel_Iran_war
    Israel-Iran-war-news (@Israel_Iran_war) reported

    @KggRishu24039 @airtelindia Use Vodafone Idea. Strong network

  • Abhiji0102
    Abhijit (@Abhiji0102) reported

    @Airtel_Presence @airtelindia @Airtel_Presence Order number AYBSW8C7CR raised two days ago still not getting resolution on this, did multiple calls to customer care but didn’t get any resolution on this. please help me on this to resolve this.

  • Dr_abhaypratap1
    Abhay Pratap (@Dr_abhaypratap1) reported

    @Airtel_Presence @airtelindia Despite raising several complaints, my Airtel internet connection is still not working properly. The issue keeps recurring, and no permanent resolution has been provided. This is extremely frustrating and unacceptable.

  • maachtulir
    SahiL (@maachtulir) reported

    Shame on @airtelindia . Days of repetitive replies, zero accountability, and no real resolution. When customers raise genuine concerns, they're met with copy-paste responses until they give up. This isn't customer service,it's ignoring customers. @airtelindia @Airtel_Presence

  • RahulSameerArya
    Rahul Sameer Arya (@RahulSameerArya) reported

    Recharged with ₹349 expecting seamless 5G, but @airtelindia fails to deliver even in a full 5G zone. Total waste of money and pathetic service. @TRAI please look into this customer harassment! 🤬 #AirtelWorstService #Airtel5G

  • mahika351
    Mahesh Sali (@mahika351) reported

    @TRAI @airtelindia worst customer support service. I want to add one connection but there is no proper response from executive and I have observed that they don't have enough knowledge.