Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
July 20: Problems at Airtel India
Airtel India is having issues since 04:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (56%)
- Wi-fi (22%)
- Phone (10%)
- Total Blackout (9%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Patna, Delhi, Chhindwāra, Kolkata, Amritsar, New Delhi, Visakhapatnam, Ludhiāna, Bengaluru, Hyderabad, Lucknow, Pune, Mumbai, Aizawl, and Bhubaneshwar.
| City | Problem Type | Report Time |
|---|---|---|
 Patna
|
Wi-fi | 22 minutes ago |
|
Delhi
|
Internet | 1 hour ago |
|
Chhindwāra
|
Internet | 1 hour ago |
|
Kolkata
|
Internet | 3 hours ago |
|
Amritsar
|
Internet | 3 hours ago |
|
Chhindwāra
|
Internet | 5 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Vipin Shukla (@vipin_shukla) reported@airtelindia Hi @Airtel_Presence,I accidentally recharged my Airtel number with ₹2998.I realized the mistake immediately and would appreciate your help in checking if the recharge can be reversed or refunded. The recharge has not been intentionally used. Please assist.Thank you.
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ASHUTOSH KODULE (@ashutosh1011) reported@airtelindia @TheSunilMittal Extremely disappointed with the services of Airtel Extreme Fiber Wifi. Internet is not working since 15 days and service engineers are denying to resolve it. This is simply unacceptable and will be reported to @jagograhakjago
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Pluviophile 🇮🇳 (@pluviophile_up) reported@airtelindia asks to DM them the problem and when you DM they dont even reply
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Pulin Bharti (@pulinbharti) reported@airtelindia airtel network is not working properly from past 3 months and the customer care is also not supporting. They are forceflly trying to change my prepaid account to postpaid account and when I denied they disconnected the call.
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Banamali Nepak (@nepak_b) reportedWhat a ridiculous customer service system by @airtelindia. There is no option to speak to a human customer support representative. My mother's phone has an issue, but I can't reach any support executive. Time to switch to another network.
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JM (@JmTeamsuzuki) reported@airtelindia It’s been 5 days no resolution yet. There is an issue with the router but your technical backend team is such a useless team not able to resolve my issue. They have to update the firmware of Nokia router which they aren’t able to do. If your team is not capable why dont you change the router immediately ? Lost the trust in #Airtel #Hyderabad @airtelindia worst service and pathetic customer support.
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Rajveer (@rajveersingh165) reported@jitendraverma__ @JioCare @airtelindia At every controversy people threaten to “switch” the network but no one actually does that.
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Shekhar Singh (@imshekharsingh1) reportedTill now no solution has been found for my problem, only useless answers are being given in DM, whereas I am giving complete proof, still I get the same answer in DM. @airtelindia Do you want your customer to switch SIM companies? You may be too proud to be bigger.
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Aloke Ranjan (@AlokRan65274481) reported@airtelindia R U ALL MAKING FUN BY GIVING WRONG COMMITTMENTS TO YOUR CUSTOMERS? COMPLAIN NO 657666385 DTD 18/7 PENDING. GOT CALL FROM 9311622493. 8 TIMES SPOKE TO 121....NONSENSE RESOLUTION...NO SOLUTION TILL NOW. @Airtel_Presence
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Neeraj Singhal (@neerajbayana) reported@Airtel_Presence @airtelindia Ported from Jio to Airtel Postpaid for better network, but facing serious call issues since MNP. Calls fail/disconnect often Raised multiple complaints via chatbot, but getting resolved messages without any fix. Stuck for 90 days due to MNP rule.
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𝕮𝖍𝖆𝖎 ☕𝖌𝖆𝖗𝖆𝖒(not a parody account) (@chaichokro) reported@jitendraverma__ @JioCare @airtelindia Lol bsnl doesnt have 5g and vi's is a namesake 5g , they are monetizing their 5g network. Also don't post rubbish that u will leave the networks.
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Game Gully (@GameGully1) reportedHello @airtelindia I'm face data services issue, not able to connect to internet, neither 5G or any of the data "G" is not working. Your service is pathetic, I'm not able to reach to customer executive for last two days.
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Ashokan Ramasamy (@rashokan77) reportedAirtel black connection is not working for last 4 days at my home I raised a complaint ( complaint number 11035391632). Till now the issue is not resolved. Airtel team takes such a long time to resolve issue and the support team does not even bother to resolve. @airtelindia
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রাজদীপ | Rajdeep (@DamiosPratios9) reportedShame on you @airtelindia for your pathetic customer care. #AirtelScamsCustomer
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ISH😎 (@Curiousishh) reported@jitendraverma__ @JioCare @airtelindia Yes BSNL have better speed and service than these lootere
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Sambit Gaan (@SambitGaan) reported@airtelindia @Airtel_Presence Are you working on this. What a third class service you are providing. Can you give me the ETA of the resolution. I need the issue to be resolved immediately.
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Aryan (@investor_aryan) reportedNever expected this from @airtelindia. Your AirFiber sucks and now you Postpaid network also having issues. My entire family is on Airtel network, be in Broadband or SIM, seems you guys being ignorant of the customers problem now.
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बिलौटा सिंह (@petrichor1717) reportedSo now our country is effectively left with two mobile operators @airtelindia & @reliancejio Customers are trapped, not a good sign ... "Never keep all your eggs in the same basket " Hope something changes for betterment
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Aj (@AjAtreus) reported@drpps @BaluGorade @airtelindia Well if your an employee who is working in a VDI it doesn’t matter if it is 4g or 5g. The connection was always bad.
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Sambit Gaan (@SambitGaan) reported@airtelindia @Airtel_Presence Why your internet speed is very low. What kind of third class service you are running. Please resolve the speed issue, thanks.
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R.K.Handa (@r_k_handa) reportedAirtel network is very poor for past few months @airtelindia
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𝐊𝐈𝐒𝐇𝐎𝐑𝐄 𝐘𝐀𝐃𝐀𝐕 (@kishoreyadav4u) reported@airtelindia it's been over a week since I ordered a Wi-Fi Router UPS, and I still haven't received it. The delay is disappointing, and the customer service experience has been equally frustrating with no proper update or resolution. Kindly get this delivered by EOD or refund.
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tulasi.venkatesh (@tulasivenkate10) reported@airtelindia my registered mobile number is 9494134089. Appreciate your support in resolving this issue.
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Jay Krishan Patra (@PatraKrishan) reported@Airtel_Presence @airtelindia I immediately raised a complaint and received an email assuring me that my issue was being given "immediate attention" and that I would receive an update within 24–48 hours. That promise was never fulfilled.Since then:I have sent multiple emails with no resolution.
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Amir Ansari (@ansari8amir) reported@airtelindia 5g 4g data not working. Not a single page is loading
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Akash Prajapati (@Akashp1997) reportedDear @airtelindia @Airtel_Presence, ur executive promised tht if I paid 60% of my outstanding bill, the remaining amount would be waived and my service would be restored. I made payment,but my connection is still suspended Broadband ID: 01130331976_wifi @DoT_India Please look
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Jana (@jmoorthy) reported@piyush_trades My parents never uses data package and they need only voice call. But @airtelindia forcing them to buy with data and package price getting increased almost every month
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Ali Haider (@IamHaider007) reported@airtelindia Your area technicians preferring only new connection & commission they're detach & hang old fiver wire from Supply box and connecting new customer point for more more income & existing customers R struggling to get internet for 3-7day slots.
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Kulbhushan Sharma (@090267Sharma) reported@airtelindia @Airtel_Presence SHAME ON U! AIRFIBER & DTH DOWN SINCE 18.07.26. SPEED 3.4/4.5 MBPS. CALL FIR SATISFACTION CODE. COMPLANT 31-10000150425574. PROBLEM PERSISTS. TAT UPTO 2.08.26. STILL BILLING. SCOUNDRELS & CEO ENJOY LIFESTYLE. WORST SERVICES, EVEN WORST CEO!
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Rishav Rajak (@heisen_berG__) reported@airtelindia Still no resolution @airtelindia