Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 14: Problems at Airtel India
Airtel India is having issues since 09:50 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Bengaluru, Chhindwāra, Hyderabad, Gurgaon, Indore, Coimbatore, Kolkata, New Delhi, Pune, Delhi, Mumbai, Chennai, Ludhiāna, Vijayawada, and Srinagar.
| City | Problem Type | Report Time |
|---|---|---|
 Bengaluru
|
Internet | 2 hours ago |
|
Chhindwāra
|
Internet | 4 hours ago |
|
Hyderabad
|
Internet | 4 hours ago |
|
Hyderabad
|
4 hours ago | |
|
Gurgaon
|
Phone | 6 hours ago |
|
Chhindwāra
|
Wi-fi | 8 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Prasad R. Patil (@PrasadRPatil1) reportedno network. Thank you. And happened the same, then I have changed the sim and I got another message from @airtelindia Your services have been set. Please restart your handset and I did the same now no network. I use the family plan so my another family number will have same by
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The curious Guy (@SlipCordonGS) reported@ArunBee @airtelindia Same happens with me yesterday, they had generated a service request, even then assigned engineer is spamming calls again and again. Worst brand
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Observer (@yuvi1609) reported@airtelindia asked to cancel my connection and so I did. When I attempted @JioCare, after 3 days of payment says technical issue, need 10 days to fix. This is in Chennai, Anna Nagar area. What about you @ACTFibernet?
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Kris Thomas Lukose (@masala_dosage) reported@airtelindia how do I talk to a human being who actually understands issues? Your AI customer support might be the worst out there. I've paid a bill but it's not reflecting and I want to dispute the followup therefore. Just allow a customer to raise a complaint already please
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𝔸𝔹ℍ𝕀𝕊𝔼𝕂 ℍ𝔸ℝ𝕀ℂℍ𝔸ℕ𝔻𝔸ℕ (@Assassiner47) reportedFacing constant 5G4G fluctuation on @airtelindia despite an active 5G plan & handset in Kolkata eating into my "unlimited" data. Suspect this is linked to Airtel's 5G network slicing reducing standard-slice capacity for regular users. Raised with Airtel with no resolution. @TRAI
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Arindam (@Arin62897868) reported@Airtel_Presence Till now you have given no solution 😔😔 @airtelindia
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Subhrajyoti Kar (@subh_1911) reported@airtelindia @Airtel_Presence I still haven’t got any resolution for my complaint and no one is taking responsibility. Just a formal mail/message and that’s it. I keep following up but no updates/response.
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True Nationalist (@TrueJiongist) reported@Airtel_Presence @airtelindia @airtelnews The issue with my 6 Airtel connections saga is going on since 29 June,till date the issues have not been resolved other than assurances by the appellate,presence n customer care. Service of Airtel has degraded to the lowest.Hope the mgmt make a note of it
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Jagatjit Panda (@jagatjitpanda) reported@Ajaykumaarji @airtelindia @reliancejio If BSNL Provided good Calling Network, Let Alone 3G or 4G, we would've shifted to BSNL Eons back. This leeching off by Jio and Airtel with regular price hikes and no cheap alternatives is really a burden on the common man.
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🏴☠️Kaushik🏴☠️ (@peteragon) reported@ACTFibernet If you guys do not fix my issue asap, I cancelling the connection and moving to @airtelindia
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Stephen Daniel (@Stephen_D86) reported@airtelindia You’re IVR is the worst, Service Request No. 31-6944215848002. How can you not find the spam call that I received and close the complaint without action
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Shivam Singh (@BIGBOSSFAN754) reported@airtelindia I’ve been a loyal Airtel user since 2016, but sadly, after nearly 10 years, my area still has no proper Airtel network. I’ve stayed with Airtel for all these years hoping things would improve. Please bring network coverage/tower to our area. @Airtel_Presence
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Sidstream (@siddusaik) reportedI'm facing internet issues with Airtel Wi-Fi, but even after raising multiple tickets, no one is showing up, no one is checking. Simply closing my tickets. Customer care has no connection to a real person who can take further escalation. @airtelindia @Airtel_Presence pls help
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pitaji uchiha and 2352 others liked your post (@tandooriSamosa) reported@lokeshgusai1988 @TrueTaleTech @airtelindia I used to. But why should I pay a thousand rupees for the internet and then again 500 rupees for calls on Airtel and then again 400 to 500 for another sim. **** all of them.
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Jasmeet S Anand (@iJasmeetAnand) reported@airtelindia My number was deactivated after I missed KYC emails that went to spam. I live in Canada and can’t visit India soon. This number is linked to multiple banking & government accounts and I cannot lose it. Please help with remote KYC and reactivation.
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Bharatiya (@nilu_soumya) reported@airtelindia @AdobeExpress I have put a complaint to the Airtel customer care. They are not at all giving any response. Who will resolve this , then ?
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Mahipal vishnoi (@Mahipalvishno14) reportedWhy is there no help anywhere for airtel wifi I have only got it for 2 days and it's stops working. There is not help on Airtel chatbot or 198 call care. What do I even do ? #airtel #airtelindia #airtelsupport
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Sathwik Rapelli (@RapelliSathwik) reported@PaushaliSahu @airtelindia Airtel fraud. I recharged with the 399 unlimited plan in a 5G-covered area, but I do not get unlimited 5G. When I complained, they said the issue was resolved, but it was never fixed. When I visited the store, they simply told me to switch to a postpaid connection to get 5g
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Suman Debnath (@sumandebna39577) reported@irudayaraj032 @airtelindia @ViNewsOfficial Brother, you did the right thing. 🫡🫡🫡 Airtel customer service Very disgusting. 👍👍👍👍
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Gaurav Tiwari (@GauravTiwa32830) reported@jagograhakjago @airtelindia @jagograhakjago it's the persistent issue with airtel which they always deny to resolve. They want customer to pay money but they do not want to give service. The situation is so bad they take 20 days to resolve any network issue. This literally wast money.
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Arokiya (@arokiya_ra80604) reported@airtelindia Airtel, is this really how you handle new customers? I applied for Airtel Wi-Fi and everything was completed quickly from your side - KYC, payment, and confirmation. I was even told that a representative would contact me and complete the installation by a specific date. Since making the payment, I have received no call and no update. I’ve been repeatedly trying to contact the person assigned, but there has been no response. To make things worse, your customer support number automatically speaks in Hindi without even giving me a language option. I’m comfortable with Tamil and English, not Hindi. Even in the Airtel app, I can’t find a clear option to raise a Wi-Fi installation issue through chat. So after taking the payment, who exactly am I supposed to contact? @airtelindia Please arrange the installation or tell me clearly where I can raise this complaint. This is extremely frustrating customer service.
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Ravi Ranjan (@ranjaaan91) reportedWaiting for 5 day to shift my wifi connection in same location but no one help me app show error and customer care raised a new connection request fed up with airtel service plz resolve my issue @airtelindia @Airtel_Presence
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Rahul Wagh (@OnlyRahul001) reported@airtelindia @iamRashmika This is the FOURTH time the Wifi is down, Service req 11037804616 keeps getting Rescheduled without my CONSENT multiple times. The Crap Engineers don't pick up the calls. CC sucks. BS network. Not going to pay the bill and return the Router and cables.
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NADEEM SHAH (@nadeem890) reportedNever ever use @airtelindia whenever you're traveling just because of worst network ever.
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Shubham Upadhyay (@_shubh6596_) reported@airtelindia this is 3rd time in one month where wifi not working after choosing fibre Team is not solving the issue permanent. Please send expert to resolve issue and I don't expect to happen it so frequently else it's of no use having airtel wifi #airtelwifi
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Sumit 🇮🇳 Biswas (@Isumit_Biswas) reported@TRAI @airtelindia I am generally an Airtel customer, but they have started raising recharge prices. This isn't right—especially since the network quality isn't good for anyone, so why are they increasing the rates?
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Shivam Tiwari (@Kagaz_kaha_ha) reported@airtelindia how shamless people you guys are still no solution ???
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SWARUP PRASAD (@soruprasad) reportedI have raised a issue to remove suspended Airtel IPTV connection ID 3067552342 from my registered mobile number 7736595753 and from airtel thanks app issue not resolved @airtelindia
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Pinki (@TrueTaleTech) reported@DanzelAlex @airtelindia Company has been not providing 5G data, Airtel say in advertisement customer given to 5G unlimited data
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Siddharth Shukla (@SiddShukla) reported@airtelindia pathetic service, facing issue since morning and your customer representative is not able to provide resolutions. Neither they are able to provide escalation email or contact. If @Airtel_Presence is not able to provide resolution then please discontinue service..