Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: New Delhi, Chhindwāra, Cochin, Mumbai, Jaipur, Mohali, Pune, Nagpur, Delhi, Patna, Gandhinagar, Hyderabad, Ahmedabad, Indore, and Dimāpur.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Internet | 5 minutes ago |
|
Chhindwāra
|
Internet | 37 minutes ago |
|
Chhindwāra
|
Phone | 2 hours ago |
|
Chhindwāra
|
Internet | 3 hours ago |
|
Cochin
|
Internet | 3 hours ago |
|
Chhindwāra
|
Total Blackout | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Joshi (@RahulJoshi1000) reported@airtelindia still my issue is not resolved could you pls check
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Varun Bhat. (@VarBosR) reported@143_pushpendra @airtelindia I never thought I'd see "E" again bro. Faaaaaa
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Abhiram (@Abhiram0708) reported@airtelindia Adei, do you have something to call as customer service? My Wifi is not working since yesterday and your service engineer doesn't pick calls. The ticket assigned to him should have been already resolved by the ETA provided by you.
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laxman negi (@laxmannegi) reportedI think @airtelindia is no better than BSNL in Dehradun. I switched to Airtel thinking service and customer support will be good. Well I was wrong, broadband maintainability is very bad. Issue resolves, ticket resolves and issue occurs again. Then the cycle follows of this pain
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Keshav (@Keshav_2308) reported@Airtel_Presence @airtelindia @Airtel_Presence It's been more than one hour, still the issue has not been resolved!
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Akshay Sharma (@livelovenchill) reportedOld complaint: 144993628 New complaint: 658558238 How many more times do I need to complain before someone actually fixes this? @airtelindia
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rohit harkhani (@rohitharkhani) reported@airtelindia I got new sim it was delivered on 1st sep still not activated details are already in dm Worst part is I am not able to reach out to customer support anyway store says they can not help Cc @TRAI
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Rashi (@RashiBhandari14) reportedIdk why am I rechargin for @airtelindia data packs anymore. There's no network connection even in peak areas of Bangalore. Every normal call switches to wifi call. Min recharge is 1.5 gb per day which goes waste coz wifi Switched from @JioCare to this only to face the same issue.
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ROHIT KUMAR SINGH (@rohitsingh395) reported@airtelindia complaint closed without solving issue CCPKI3EST202608,New com CCPKI3EST20260901402939. 7-8Days internet not working!!almost on every 7 days gap it happens. Whereas other company sim works fine where where..Y only Airtel.check last 1 year number of my compliants
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Sayyed Mohseen (@Sdmohseen) reported@airtelindia Because of these ongoing issues, all the other SIMs in my family have already been ported to Jio. This is the last Airtel SIM we still have. We stayed with Airtel even when Jio services were free because we trusted Airtel for better network quality. Unfortunately, 2/3
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SantoshSRKian (FAN) (@SantoshSRKian) reportedOkay, I’ll provide all the information, but first I’m waiting to see what @airtelindia is actually doing for its customers. Customers deserve answers, proper support, and accountability—not just automated replies. Let’s see how @airtelindia handles this.
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Ashutosh Singh (@as8012285) reportedDear @Airtel_Presence @airtelindia, requesting your kind support regarding my broadband refund for ID: 053214286644. The router has been successfully handed over to Shadowfax (ID: R2197916190SRL).Although the connection was initially managed by someone else, I have been making-
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roshan jha (@jha__roshan) reported@airtelindia This is becoming ridiculous. I scheduled a Wi-Fi service visit day before yesterday, and it has been rescheduled repeatedly.
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Ashutosh Singh (@as8012285) reported@Airtel_Presence @airtelindia yet no resolution from your end. Stop testing customer patience and process my refund to my bank account immediately!
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మనోజ్ (@bosssraaalucha) reported@airtelindia @airtelindia Wi-Fi team is asking me to contact Payments Bank while Payments Bank is directing me back to Airtel Wi-Fi. Please coordinate internally and resolve this issue/refund ₹724.82. Airtel Black A/C: 10101030889676 Ticket: 4788327267432-1
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Rakesh Kumar Panda (@iam_rkp) reported@airtelindia I have unlimited 5g pack is active. But my 4g data has been consumed. Whenever I complain about this, there is no solution.
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Akshem Malik (@ak_is_here) reportedThe latest promised resolution time was today by 1:41 PM. It is now well past that deadline, and there is still no resolution. @airtelindia, this is not the service I expect after paying for a premium internet connection.
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Lt Gen DP Pandey (@LtGenDPPandey) reported@airtelindia 24 hours have elapsed. Ported mobile number not yet activated. Custumer Care calls take you on a loop. Only option is to go again to service centre. What is the use????
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మనోజ్ (@bosssraaalucha) reported@airtelindia @airtelindia I need urgent help with a duplicate Airtel Black payment. I paid ₹724.82 on 1 Sep at 4:45 PM via debit card, and ₹824.82 was again deducted automatically on 2 Sep at 8:16 AM via UPI AutoPay.
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anthrax (@saiesh44) reported@airtelindia What is the issue with your app ? I am trying to renew my wifi plan, it is just not going through.
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Vishnu Vijay (@vishnuv94) reported@airtelindia @airtel_presence Still awaiting a response after 3 hours. I have no working channel to raise this complaint. Please address this urgently as it is affecting our work.
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roshan jha (@jha__roshan) reported@airtelindia @airtelindia Not only has your service team failed to show up despite repeatedly rescheduling my Wi-Fi appointment, but there is absolutely no response to my complaint on Twitter either. This is not the level of service expected from Airtel.
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KANAV (@Kanav2003) reported@airtelindia I’m trying to shift my Airtel Xstream Fiber connection to my new house, but the technician says the DP is full and there are no available ports. Please look into this and provide a quick resolution. #Airtel #AirtelXstreamFiber
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Mohan Vishwakarma (@Mohan_up52) reported@airtelindia SR No. RWRRV5DEL20260902709201 was issued by 198, but my ₹348 wrong recharge issue remains unresolved. Please escalate this to the Nodal/Appellate Authority and arrange cancellation & refund to my BHIM UPI.
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Vishal Rastogi (@CreativeBloke) reportedPathetic service from @airtelindia continues. Constant broadband failures, zero reliability, and now a complete outage since 1st Sept with absolutely no update. If you’re facing the same mess, speak up. #airteloutage @Airtel_Presence
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Krishna (@KrishnaprasadNV) reported@SaffronChargers @airtelindia is the worst company I used 10 years ago. No turning back. Our @TRAI is useless institution on taxpayer money doing nothing to our complaints.
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Jeetu Kushwaha (@JeetuKushwaha) reported@airtelindia I want to reclaim this airtel number 7830332184 please help me
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DDD (@4chi11es) reported@airtelindia we have not had access to Internet for the last 20+ hrs. The same thing happened last month too. This is pathetic service. I need this fixed asap I have work to do
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Ashutosh Singh (@as8012285) reportedDisappointed with @Airtel_Presence @airtelindia! Device picked up via Shadowfax (ID: R2197916190SRL) for Broadband ID: 053214286644, but customer support is completely ignoring my refund requests.I have been paying all monthly recharges of ₹589 from my personal bank account,
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Gaurav Singh (@officialwritter) reported@airtelindia Porting to Airtel Postpaid was the biggest mistake i have done. Apprx 2000 rs bill has been paid and yet issue is not solved. Just try again and wait 4hrs or 8 hrs is the statement @TRAI