Airtel India service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

• Internet (53%)
• Wi-fi (23%)
• Total Blackout (11%)
• Phone (10%)
• E-mail (3%)
• TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Rānikhet, Chennai, Chhindwāra, Thāne, Noida, Bengaluru, New Delhi, Nagpur, Allahābād, Delhi, Pune, Dimāpur, Bhubaneshwar, Chandigarh, and Mumbai.

City	Problem Type	Report Time
Rānikhet	Wi-fi	7 hours ago
Chennai	Phone	10 hours ago
Chhindwāra	Wi-fi	11 hours ago
Chhindwāra	Internet	12 hours ago
Chhindwāra	Phone	12 hours ago
Thāne	Total Blackout	14 hours ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Malcom UI/UX (@2onemalcom) reported 7 minutes ago

  @airtelindia Please fix your network

• 
  Rajshekar (@IamRockshaker) reported 8 minutes ago

  @airtelindia airtel network is horrible here in Jamshedpur. I have taken 3 sim cards, dth connection with internet recently. The network is horrible and i am unable to connect with internet due to poor signal. Kindly correct ASAP else I need to close all connections and switch.

• 
  benjamin franklin (@reckls) reported 9 minutes ago

  @Airtel_Presence @airtelindia Facing frequent disconnections on Airtel Fibre for the past several days. Connection drops multiple times a day, Raised complaints via app/call but issue keeps recurring. Need a permanent resolution. #AirtelFibre #AirtelInternetDown

• 
  HIEMANSU SAH (@CAHimanshushah) reported 11 minutes ago

  @airtelindia is there any real person with whom i can speak??? There is only stupid and nonsense auto call system in your customer care number. Which keep speaking even though you press selected options. Ridiculous @Airtel_Presence

• 
  C B Sharath (@sharath_cb) reported 12 minutes ago

  @airtelindia @Airtel_Presence @airtelnews It’s been 4 days since my last complaint. Why is it still pending?

• 
  Vishal Rastogi (@CreativeBloke) reported 14 minutes ago

  Pathetic service from @airtelindia continues. Constant broadband failures, zero reliability, and now a complete outage since 1st Sept with absolutely no update. If you’re facing the same mess, speak up. #airteloutage @Airtel_Presence

• 
  Berozgar Janta Party(B.J.P.) (@Bhakto_Ka_Abba) reported 16 minutes ago

  Dear @airtelindia where is my network from last 1 week 8318166565

• 
  సుरेsh (@SureshJ00046793) reported 17 minutes ago

  @airtelindia This is extremely frustrating as I’m unable to use the service properly. Please look into this urgently and arrange a technician visit to resolve the issue. Complaint/service request number -11039463468, Airtel Black account: 10101029766423, provide an update on the resolution.

• 
  Abhishek Dhiman | Himachal Diaries (@ankudhiman) reported 19 minutes ago

  @smasithick If you have time, please check and then tweet. If you have no issue, it will help many users who are frustrated with @airtelindia & @reliancejio.

• 
  Vivek Vikram (@kusvii) reported 21 minutes ago

  @airtelindia @Airtel You have really done injustice to customer by pushing incompetent chatbots rather putting human customer care.The email I got from airtel shop again has bot responding. My phone recharge deducted money and for 3 days it's still not resolved. Can someone help.

• 
  roshan jha (@jha__roshan) reported 22 minutes ago

  @airtelindia Even today, nobody has shown up. How many times am I expected to reschedule my work around your service appointment? Absolutely worst service experience. #Airtel #AirtelIndia

• 
  Mohan Vishwakarma (@Mohan_up52) reported 22 minutes ago

  @airtelindia I contacted customer support multiple times but got no resolution. I accidentally recharged the wrong Airtel number with ₹348 today at 7:54 AM. It shows “In Progress”. I need cancellation & refund to my BHIM UPI, NOT transfer. Please escalate.

• 
  Abhi (@abby9493) reported 24 minutes ago

  No network on my @airtelindia sim since last 4 days. Went to store, was told it’ll take 12 days since it’s a different circle, stupidity at its peak. @airtelindia

• 
  Siddhu Shah (@SiddhuShah55) reported 25 minutes ago

  @iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.

• 
  Balvant singh (@balvantkunal) reported 30 minutes ago

  I am no longer satisfied with this service. Therefore, please disconnect/terminate my Airtel Black connection and provide me with written confirmation once the connection has been closed. @airtelindia

• 
  🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reported 32 minutes ago

  Hi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel

• 
  Akshay Sharma (@livelovenchill) reported 33 minutes ago

  @airtelindia Absolutely unacceptable service! My Airtel DTH has been not working for an unreasonably long time. Instead of actually resolving the issue, the responsible person kept updating/extending the SLA repeatedly. Now, no one is even picking up the calls.

• 
  Thameem - Drivevlog (@thameem324) reported 36 minutes ago

  @airtelindia @AirtelWiFi143 @Airtel_Presence it’s been 5 days since we made a complaint .. every month at least 3 days internet is not there .. how do think we can run our offices. made several complaints, you staff is saying there is issue company is not ready to address. unfortunately even after this you won’t fix .. I just wanted it to vent out.

• 
  SantoshSRKian (FAN) (@SantoshSRKian) reported 36 minutes ago

  Okay, I’ll provide all the information, but first I’m waiting to see what @airtelindia is actually doing for its customers. Customers deserve answers, proper support, and accountability—not just automated replies. Let’s see how @airtelindia handles this.

• 
  Kunal Patrawala | Digital Marketer. (@brndbykunal) reported 42 minutes ago

  @Airtel_Presence @airtelindia I wanted to reach out to your customer care to discuss the issue but there is no phone number, no email address available for the same. I request a call back to my alternate phone number please and its urgent.

• 
  rohit malik (@highon_420) reported 42 minutes ago

  @Airtel_Presence @airtelindia count your days. I’m porting to @JioCare as soon as my current recharge expires. I’ve been an Airtel customer for 6 years, but for the past month your 5G speeds have been absolutely terrible.

• 
  ro 🍉 (@cricketnoises8) reported 50 minutes ago

  @airtelindia I've been reporting issues with internet getting disconnected for the past month. There's been no follow up, no resolution, no technician who came to check it out. Everytime I call customer care they say it'll be resolved in a day and absolutely nothing is done.

• 
  Parthasarathi Panda (@Parthas19532786) reported 51 minutes ago

  @airtelindia I have already share 2 time there call or resolution

• 
  Archana Patil (@Archana222888) reported 54 minutes ago

  I have been experiencing extremely poor internet speed on the Airtel network for the past 5 days at Dudulgaon, Moshi-Alandi Road. Please look into this issue and resolve it at the earliest. @airtelindia @airtelCOMPLAIN

• 
  Anil (@ananil111) reported 55 minutes ago

  @Airtel_Presence Still no refund or validity credit given to me... Really very pathetic customer support service from @airtelindia

• 
  Mazhar (@warsimazhar) reported 55 minutes ago

  @airtelindia been on 121 for 11+ minutes just navigating the IVR menu with no human rep option. I need to raise billing dispute for ISD usage, is there a way to talk to support way?

• 
  Shubham Ashish (@ShubhamAsh14313) reported 1 hour ago

  @Airtel_Presence @airtelindia why your wifi services are getting worst and worst I've don't your yearly recharge every second day third day I've to do a complaint why can't you just do your job properly provide refund the wifi has problems pathetic 0544416079959_wifi 20012140962

• 
  RGR (@RahulGovindRao) reported 1 hour ago

  This is extremely disappointing, especially considering the service quality Airtel is providing. Airtel needs to seriously improve its infrastructure and ensure uninterrupted internet connectivity during power outages. #Airtel @airtelindia @Airtel_Presence @airtelnews

• 
  Vijay Shankar (@vijayshankar467) reported 1 hour ago

  @airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately!

• 
  SSN (@ssnpunekar) reported 1 hour ago

  Good move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space