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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 6: Problems at Airtel India

Airtel India is having issues since 10:30 AM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 52% Internet (52%)
  • 25% Wi-fi (25%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Gurgaon, Delhi, Chhindwāra, Chennai, Chandigarh, Vadodara, New Delhi, Bengaluru, Sahāranpur, Guwahati, Srinagar, Udaipur, Vijayawada, Mumbai, and Hyderabad.

CityProblem TypeReport Time
Gurgaon Total Blackout 4 minutes ago
Delhi Total Blackout 18 minutes ago
Delhi Internet 1 hour ago
Chhindwāra Internet 4 hours ago
Chennai Phone 4 hours ago
Chandigarh Wi-fi 7 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • notgonnate1
    @shinobu (@notgonnate1) reported

    @airtelnews @airtelindia @Airtel_Presence 11029621700 this is my sr no my wifi is down for past 2 days zero customer support zero resolution post sale service is ****** is it always the case that we have get over the social media to get our issues resolved? #airtel #airtelblack

  • dogedgr8
    Dogedgr8 (@dogedgr8) reported

    @airtelindia Can you please look into why X Stream Broadband connection in Bangalore is not working for a long time now?

  • Pksoniren
    Pawan Soni (@Pksoniren) reported

    No incoming, outgoing calls, or SMS services working on my father's BSNL number. Daily network issues and zero support from customer care. Fed up with this pathetic service! Initiating port-in to @airtelindia now. BSNL is truly disappointing. #BSNL #Airtel #PortToAirtel 2/2

  • Dhanji010
    Dhananjay Singh (@Dhanji010) reported

    @airtelindia why not showing only talk time plans. Data nit required Adobe music ringtone **** not required. Shiw only talk time plans.

  • vishu1047
    vishal patel (@vishu1047) reported

    @reliancejio @JioCare I dont mind going to consumer court and filing a case for this harassment and torture. After paying money upfront, you are not giving services. Pathetic company and pathetic service. @airtelindia whats your plans for fiber service. Msg me

  • kirankantanavar
    Dr Kiran Kantanavar (@kirankantanavar) reported

    @airtelindia I called customer care centre for @FibreAirtel twice and they are saying they can't contact the concerned team. They told me to wait for another day. How come your own team members can not contact your own team? What's the solution here?

  • BobbyNaqvi
    Bobby Naqvi (@BobbyNaqvi) reported

    @airtelindia your service team sucks. 48 hours without without net. Logged complaint through airtel app. No response. Called call centre, SMS came. But assigned engineer never picked up the call. Called customer care again, kept on hold for 10 mins.

  • ASHISHJUNGHARE
    ASHISH JUNGHARE (@ASHISHJUNGHARE) reported

    very bad service of airtelxtream wifi , since from last night my wifi is not working still not working and i cannot do my work . very bad service. @AirtelF37120 @airtelindia @Airtelxstream4

  • sharmajatinder8
    jatinder sharma (@sharmajatinder8) reported

    @Airtel_Presence @airtelindia Broadband complaint logged on 2nd May under ticket 11029493799, but not a single call or update from Airtel till now. Pathetic service and zero customer care..You only care about bills and money, not customers or service. Extremely disappointing.

  • MayurCharde15
    Mayur Charde (@MayurCharde15) reported

    @airtelindia you stupid and cheap service, my wi-Fi is down from three days, and you don’t even bother to care nor your support team stupid! Get back to me and give me refund

  • anandraj
    anandraj (@anandraj) reported

    @airtelindia @Airtel_Presence @airtelnews Broadband is down again in Nerul, Navi Mumbai since this morning. In the last 15 days, Airtel Black has been out for at least 8 days. Service number: 10101012134180 This is becoming a daily nightmare.

  • SANJEEV32353094
    SANJEEV UPADHYAY (@SANJEEV32353094) reported

    What are you doing airtel first you don't give cheaper recharge plan and after recharging with ₹979 still my net is not working. I have changed 4G sim to 5G sim. But 4G sim is better than 5G sim. After upgrading my sim my unlimited is not working. @airtelindia @AIRTELSUPP27946

  • Bishty83
    Vishal Bisht (@Bishty83) reported

    Hello @airtelindia, I want to debundle my Airtel black. The customer care team is unable to resolve it and I was told that I will receive a call by 5pm yesterday from backend team as there is some issue from their end. Still no call have been received.

  • imsushant312000
    Sushant Verma (@imsushant312000) reported

    5G shows on my Pixel 6a, but Airtel’s “unlimited 5G” isn’t working properly—slow or not usable at all. Not sure if the problem in Airtel or Google. In other brand 5g is working Please clarify & fix this issue ASAP. @Google @airtelindia #5G #Pixel6a @jagograhakjago

  • rushipandit_
    Rushikesh Pandit (@rushipandit_) reported

    @airtelindia solve my issue asap. We paying your plans as per the schedule but since 2 days there is no WiFi available. Your technician is not supporting us properly.

  • barunbdr
    BDR (@barunbdr) reported

    @airtelindia My wifi not working from 27.04.2026 and not able to lodge complaint in Mumbai. When called customer care, I was on call for almost an hour just to raise disconnect issue. Pathetic @airtelindia

  • raaahul7
    Rahul kumar (@raaahul7) reported

    Absolutely terrible service. My WiFi has been down for days and your team has done NOTHING except give excuses. No accountability, no solution. What am I even paying for? @airtelindia @FibreAirtel @Airtelfibernet

  • RadheRadhe10698
    Radhe Radhe (@RadheRadhe10698) reported

    @airtelindia Worst co.pany airtelworst betwork

  • MrTechG1
    MrTechG (@MrTechG1) reported

    My @airtelindia airfiber is not working its been more than 3 days but no resolution provided. Too much frustration not even any follow up. Please provide assistance. Wifi id 012027479136. @Airtel_Presence

  • prashanthacia
    Prasanth (@prashanthacia) reported

    @JioCare Ch..thiyah thing is our network. Call drop frequency is god damn high in your postpaid **** u fraud ********.. @airtelindia is much better

  • Jitendra_purii
    Jitendra Puri Goswami (@Jitendra_purii) reported

    Need help! My friend recharged for his @airtelindia number via @Paytm and received confirmation messages from both. But after 10 days of use, he started getting recharge expiry alerts when calling and on the 11th day, the recharge expired. How the hell is it possible?🥲

  • prapatel_gujju
    Pratik Patidar (@prapatel_gujju) reported

    Broadband internet is dead from morning, still not able to fix? @Airtel_Presence @airtelindia

  • warrenbhai
    WD (@warrenbhai) reported

    @satishacharya @airtelindia All are the same, first pay the bill then fight. Poor toothless consumer laws thanks to @jagograhakjago

  • airtelbank
    Airtel Payments Bank (@airtelbank) reported

    @mescwo @airtelindia @mescwo Hi! Sorry for the experience you went through. You will receive the service request number along with the estimated turnaround time shortly. If you have any additional inquiries or require further assistance, please do not hesitate to contact us. We would request

  • Kman_karthik
    Karthikeyan (@Kman_karthik) reported

    @airtelindia @AdobeExpress Pathetic service and customer support. Been 15 days since doing the payment and still no dth installation yet. And airtel cares are the most careless support I've ever seen. Was feeling airtel is bad but now can say it's the worst. If anyone is planning to install Airtel, do not!

  • Dakksh
    Daksh Dawar (@Dakksh) reported

    @airtelindia pls help me out with an urgent query, I applied for wi-fi connection and paid 1500 for installation on 2nd May 26. Since then not a single person has arrived to install & since then I am only getting promises. This is not it was supposed to start atleast. Just refund

  • Sachinjaat6352
    Sachin Chaudhary (@Sachinjaat6352) reported

    @airtelindia @Airtel_Presence help

  • raybankachasma
    राज़ ग़ोरख़पुरी (Inactive Era) (@raybankachasma) reported

    What a piece of **** service you all provide @airtelindia go **** yourself with the a cactus.

  • Arpansac
    Arpan Garg (@Arpansac) reported

    @airtelindia support, where are you, please help.

  • GirishJBhaskar
    Girish Juneja (@GirishJBhaskar) reported

    @Airtel_Presence , @airtelindia , @airtelnews Very poor experience with Airtel postpaid network. Facing issues for last 7 months despite multiple complaints. Why no permanent resolution? Why does a customer have to complain again and again for a basic service? #NetworkIssue