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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Pune, Hosūr, New Delhi, Dehra Dūn, Chhindwāra, Bengaluru, Mumbai, Nagpur, Delhi, Baddi, Chennai, Chandigarh, Aizawl, Bhubaneshwar, and Hyderabad.

CityProblem TypeReport Time
Pune Internet 7 hours ago
Pune E-mail 9 hours ago
Hosūr Internet 9 hours ago
New Delhi Internet 9 hours ago
Dehra Dūn Internet 10 hours ago
Chhindwāra Internet 10 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Sunil_00x7
    Sunil (@Sunil_00x7) reported

    @airtelindia @Airtel_Presence Please let us know how to connect to your customer care. No one answering your customer care number even after multiple times. No responsibility from your team. We are not in remote place. Its already 15+ hours still wifi issue not resolved

  • duttasandipan07
    Sandipan Dutta (@duttasandipan07) reported

    @Airtel_Presence @airtelindia Follow-up on Connection ID 012415868681_wifi: Your team called but nobody cleared the stuck order. Plan renewal is still blocked and service expires Aug 14. Clear the backend flag immediately.

  • code_sagar
    Sagar (@code_sagar) reported

    It’s been 8-10 hours now still there is no support or fix from @airtelindia

  • PHILSONM
    PHILSON MATHEWS (@PHILSONM) reported

    @airtelindia there is a huge demand for airfiber #Vattavada, munnar Kerala . Monopoly is happening and we need more operators to get best service.

  • Ozain17085583
    🇮🇳ɥʇɹɐԀ ɐzO (@Ozain17085583) reported

    @airtelindia I’m unable to watch Discovery Channel (Channel 420), even though I’ve been paying for it for the last 3 months. I’ve tried all troubleshooting steps, but it still doesn’t work Please check my subscription and restore the channel. I’m paying for a service I can’t use.

  • Prateek212217
    Prateek 🇮🇳 🚩 (@Prateek212217) reported

    @airtelindia @airtelnews @Airtel_Presence I'm unable to use fast Internet. I've done recharge of rs 4099. Validity will over next year. They are saying आपके पास पर्याप्त बैलेंस नहीं है customer care specialist se bat karne ke liye. Please solve this issue.

  • b60447
    Simanta Kumar Borah (@b60447) reported

    Complaint resolution process very poor.. check service request 11037479653 . Bill you received timely but no connectivity. Time to shift to other service providers @airtelindia

  • airtelbank
    Airtel Payments Bank (@airtelbank) reported

    @Shubh14310 @airtelindia @Shubh14310 Hi Shubhamm, we apologize for any inconvenience you have experienced. We have taken note of your concern and will provide your service request number shortly.

  • Vikash_CHARLIEE
    Vikas kr bhardwaj (@Vikash_CHARLIEE) reported

    @airtelbank @airtelindia 5 working days were rqstd from Aug5, 26, and I was assured that I would receive an update on Case ID 6785475678406. Today is Aug 11, and there is still no update or resolution. How much longer am I expected to wait? Please provide a clear status and resolve this matter urgently.

  • TiwariMranal
    Mranal Tiwari (@TiwariMranal) reported

    @airtelindia WiFi is not working since last 2 days, raised query multiple times, please resolve it Location mukherjee Nagar Delhi

  • prabhu_nk
    17.4 & 19.1 (@prabhu_nk) reported

    @airtelindia I experience terrible network loss with Fastlane (previously Priority I guess). Do look into it. DM'ed. Also had created a service request on your app, which mysteriously auto closes without any kind of correspondence. #airtelfastlane #airtelpriority #terriblenetwork

  • Imvs21
    Vishnu Sharma 🇮🇳 (@Imvs21) reported

    @airtelindia Your Connaught Place M block store service is not good. Staff doesn’t have the knowledge about Airtel services. Also they make excuses that store is about to close and can’t assist at 7pm whereas the closing timing of store is 730pm

  • PankajS82334639
    Pankaj Singh Bishen (@PankajS82334639) reported

    @airtelindia @Airtel_Presence Just received a message from Airtel saying that the service request I raised on the 9th will be resolved by the evening of the 17th in Delhi city. It’s hard to imagine what customers in other parts of the country must be going through.

  • Orabbaya
    ఓరబ్బయ (@Orabbaya) reported

    @JioCare I just Ported to @airtelindia I have raised issues many times that your network is very weak but you never cared. The tower is of 1 km but no network inside home. Please take it seriously to solve issues in villages or else you will pay for it

  • vineetkgoyal
    Viineet Goyal (@vineetkgoyal) reported

    @airtelindia @airtelnews @Airtel_Presence Facing constant connectivity issues on my postpaid WiFi (DSL No. 01132439580_wifi, A/C 20048178198) since installation on 27.04.2026. Raised complaint ID 11037576231 — still unresolved. Paid Rs 1500 in advance (receipt enclosed) for a broken 40Mbps connection (Rs 499/- unlimited plan). Need a permanent fix, not another temporary patch. #AirtelWiFi #AirtelCustomerCare #PoorService

  • MintOminty
    Minty Sharma🍹 (@MintOminty) reported

    @Mishraabhinavv5 @airtelindia @Airtel_Presence Just one more day, will throw all equipments at their store, complete disregard to customer service

  • Brajaknaik1
    Braja k naik (@Brajaknaik1) reported

    @airtelindia I have raised multiple network complaints through the Airtel App, but the issue is still unresolved. Please check both numbers and their network provisioning, and resolve the issue urgently.

  • latanvine
    This is Valentina (@latanvine) reported

    @airtelindia air fiber is not working, chatbot is not taking tickets or helping just auto diagnosing endlessly, and customer care is also down (under upgradation)? What do I do!

  • akshay007anigol
    akshay.s.anigol (@akshay007anigol) reported

    @Shreyayayaya24 @airtelindia Worst customer service

  • airtelbank
    Airtel Payments Bank (@airtelbank) reported

    @Shubh14310 @airtelindia @Shubh14310 Hi Shubham, we apologize for any inconvenience you have experienced. We have taken note of your concern and will provide your service request number shortly.

  • karunanew
    Karunamoorthi R (@karunanew) reported

    @airtelindia I was a happy customer using Airtel WiFi for last 10+yrs in Chennai 600041 But 4 d last few months many of us in this area r facing frequent network issues, no solution Last 3days no WiFi but no resolution yet. Cust care,airtel thanks App r useless to put it bluntly

  • aamitgulia
    АМИТ ГУЛИА (@aamitgulia) reported

    I have been @JioCare jio customer since lounch but now its time to say hi to @airtelindia

  • raaj_1979
    raja B K (@raaj_1979) reported

    @airtelindia Poor support from you i raised a request for relocation of wifi connection on 6th Aug till date it is not done i am a having airtel black connection also

  • abhi3009shek
    Abhishek Yadav (@abhi3009shek) reported

    @airtelindia @Airtel_Presence 2.) 80% of time my network show 4g+ when I'm using internet while playing game or YouTube when it's unlimited then why I can't use proper 5g network Its not that I've haven't used 5g smooth network in my areas and when you try to talk Cust. Care assistant your bot pick

  • nofiltermayank
    Mayank (@nofiltermayank) reported

    @shrutikaindia @airtelindia Its the same across NCR. Looks like rains have spoiled all their network

  • MemesSarcasmic
    comet (@MemesSarcasmic) reported

    @JioCare very pathetic customer service my wifi not working from last 3 days still no technician is assigned we try to reach out manually the one technician abused us and said I'm not coming to repair it now switching to @airtelindia cutting of all the connection in society

  • ShaikNa10503989
    Shaik Nazeem (@ShaikNa10503989) reported

    @airtelindia Severe network & internet issue in Neela Village, Renjal Mandal, Nizamabad, Telangana – 503235. 6,000+ villagers are affected and internet is not working properly. Please resolve urgently. Complaint No: C5AGD3BLR20260811802042

  • aj_ashishjha
    Ashish Jha (@aj_ashishjha) reported

    @airtelindia @Airtel_Presence When I requested for port, I was worried about Unlimited 5G network issue and I got a message from Airtel that you are going to lose 5G data, only when 5G is operational then the consumer will be able to avail the benefit of unlimited data.

  • itseshan
    Eshan (@itseshan) reported

    @Airtel @airtelindia I heard that Airtel is service is very bad I have been using airtel postpaid connection for more than 10 years I thought to try airtel broadband as well But these guys after taking money not answering my calls. Worst service faced ever

  • vickybharatiya
    Vicky Singh (@vickybharatiya) reported

    @Airtel_Presence @danishsaifq1 Do not take their connection, they are arrogant and they don't take customer complaints seriously. Arrogancy will end @airtelindia after they start losing customers one by one