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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Guwahati, Kalyān, Chennai, Hyderabad, Gurgaon, Chandigarh, Jaipur, Betūl Bazār, Kolkata, Dehra Dūn, Pune, Delhi, Hosūr, Bengaluru, and Kurukshetra.

CityProblem TypeReport Time
Guwahati Internet 2 hours ago
Kalyān Internet 3 hours ago
Guwahati Internet 5 hours ago
Chennai Wi-fi 5 hours ago
Hyderabad Phone 5 hours ago
Gurgaon Wi-fi 5 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • RehanSanadi
    Rehan Sanadi (@RehanSanadi) reported

    @airtelindia something happened just now but there's no network in my phone just airtel network please fix this as it was working fine until a few mins ago I'll share my exact location dm me

  • jai_d_vaghela
    Jay D. Vaghela (@jai_d_vaghela) reported

    @airtelindia @Airtel_Presence @Airtel_Care It's been 6 months or even more since I raised this complaint. Your team stopped my physical bills without consent, causing missed payments. I'm ready to pay my dues, but waive the unfair late fees. Please resolve this.

  • tusharbelwal1
    tushar belwal (@tusharbelwal1) reported

    @airtelindia What kind of ****** service are ypu providing airtel, i saw some one on the poll trying to fix the connection, so i asked are you guys from airtel, he said " ab chalne lgega bhaiya aapka wifi" i said andar to red light hi aa rahi hai abhi bhi to which he replied chal jaega bheya

  • swarit018
    sjkc (@swarit018) reported

    Please help Hey @Airtel_Presence @airtelindia I recharged with an eligible 5G unlimited pack, but my 4G data daily limit is still being deducted. 5G is active on my phone but unlimited data isn't working @airtel pls help as its been 4 days

  • avinashkr904
    Avinash Kumar (@avinashkr904) reported

    @airtelnews @airtelindia do you even care about users? You guys keep postponing the resolution timeline It's been almost 48 hours but no resolution

  • 17Anuragmishra
    Anurag Mishra (@17Anuragmishra) reported

    @airtelindia is such a pathetic man, Having *UNLIMITED 5G* in my pack, network signal shows I'm in the 5G network coverage area, still I'm not able to use internet after 2gb of regular data, because as per them, UNLIMITED 5G is only valid in 5G coverage area. Aree you kidding me...

  • wizajitmc
    Ajit Jain 🇮🇳 (@wizajitmc) reported

    Dear @airtelindia I hd raised issue over broadband on July 18th. By 20th they were to close that. But till today 22nd July no person has visited my site. Even call to customer care is pending still. Let me know should i wait or take further action? Thanks

  • RGIRISH15
    R Girish (@RGIRISH15) reported

    I will be forced to escalate this matter to the Consumer Court and the Telecom Regulatory Authority of India (TRAI). I expect an immediate acknowledgment of this complaint. Thank you. @airtelindia @airtelindia @airtelindia

  • mahesht72
    Mahesh Gowande (@mahesht72) reported

    @reliancejio @JioCare 2231768591 postpaid JioAirFiber 2231768591 Not working since 8 to 10 days, nobody responds nobody cares. Bad experience @airtelindia your service is excellent .

  • reportersridhar
    Sridharan K (@reportersridhar) reported

    No action has been taken on my complaint so far... @airtelindia @Airtel_Presence @airtelnews

  • vishalksingh9
    Vishal Singh (@vishalksingh9) reported

    @airtelindia Please connect with me, I need help. I’m not able to reach you due to AI chatbot as my problem is not listed anywhere.

  • varalakshmi88
    Varalakshmi (@varalakshmi88) reported

    @Airtel_Presence @airtelindia paid money for a airtel wifi Chennai- thoraipakkam area , it’s been a week and no connection and escalations are not even being heard. Frustrated. Worst customer service.

  • Swapnil18391
    Swapnil Jagtap (@Swapnil18391) reported

    Despite having both Sims Airtel and Jio, network issue in BKC Mumbai since last 6-8 months.. And claiming to be working in deserted hilly area @airtelindia @JioCare

  • wizajitmc
    Ajit Jain 🇮🇳 (@wizajitmc) reported

    Dear @airtelindia 2 hours gone and no response yet even after this! Seriously u r also becoming like @reliancejio in poor service providing. I closed 5 connections of Jio in last 6 months, and even ur company is doing similarly 🫢

  • lalitvyas90
    Lalit Vyas (@lalitvyas90) reported

    @Airtel_Presence @Airtel_Presence @airtelindia is it fraud company?? Or I get support from you?? Still waiting for a single message from you

  • ____Sanjeeva___
    san (@____Sanjeeva___) reported

    @airtelindia @Airtel_Services @Airtel_Presence It was said that within 24 hour WiFi will be installed at location and it has been almost 22 hours not yet installed …. Payment is done KYC is done They’re just delaying it giving unnecessary reasons Help me / refund amount

  • DeepakRaghavv
    Deepak Raghav (@DeepakRaghavv) reported

    @airtelindia @Airtel_Presence @airtelnews I am unable to use WiFi for more than 48 hrs now, I’ve raised a complaint yesterday but no response yet, this has been a terrible experience. Kindly escalate 11035799755

  • MDayesh3
    MD ayesh (@MDayesh3) reported

    @Airtel_Presence @airtelindia Why am I not able to use 5G unlimited on my mobile I am talking about my mobile not about other devices even though I have 5G phone network my net is cutting from 2 GB if you don't arrange it soon I will port it

  • linktomyaccount
    tech general (@linktomyaccount) reported

    @airtelindia I'm going to be uploading call recording of entire 30 mins in some time if you and your support guy ankush yadav don't apologize for this harassment to me personally.

  • engineerbabu_20
    Er. Nyayapati Vamshi Krishna ନ୍ୟାୟପତି ବଂଶୀ କୃଷ୍ଣ (@engineerbabu_20) reported

    @airtelindia is unable to provide good quality network coverage at multiple locations within Bhubaneswar, and when we raise query for various locations one by one, the AI chatbot deployed will refuse to accept newer complaints by giving excuse that previous complaint is pending.

  • Sudhans13009111
    Sudhanshu Pandey (@Sudhans13009111) reported

    @TRAI Yess I'm using airtel @airtelindia but the data speed is too slow and even it is unable to open youtube properly. I've the recharge of unlimited data but what the worth if the connection is too poor and slow data speed?@TRAI

  • lone__aneeq
    Aneeq (@lone__aneeq) reported

    @JioCare You have been saying this from 2 months now... Time to port out... @airtelindia what's the process to port in to your network

  • AlluVij68243799
    Allu Vijay (@AlluVij68243799) reported

    @shivamlamba @airtelindia Same with Jio network also

  • jai_d_vaghela
    Jay D. Vaghela (@jai_d_vaghela) reported

    Relationship No. 1024077080. Despite raising multiple complaints over the last 6 months, I have only received repetitive replies. I request @Airtel_Presence @Airtel_Care @airtelindia to review my case, waive the unfair late fees, and provide a final resolution instead.

  • Lav_Pandey_
    Lav Pandey (@Lav_Pandey_) reported

    @airtelindia @Airtel_Presence I'm unable to use Airtel Unlimited 5G despite having an active recharge and 5G coverage. My regular data is being consumed instead of unlimited 5G data. I've raised multiple complaints, but the issue remains unresolved. Please fix this urgently.

  • mandarchopde
    Mandar Chopde (@mandarchopde) reported

    @airtelindia @Airtel_Presence I have a Airtel broadband connection. The internet service isn’t working since morning. I complained since morning but there’s no response or resolution regarding it. Please resolve as soon as possible Check direct message #Airtel #Airtelinternet

  • vidushiy
    Vidushi Yadav (@vidushiy) reported

    In 2024, the Madurai District Consumer Commission ruled against Airtel in a similar case involving the automatic activation of a ₹649/day intl roaming pack without the customer’s consent. Airtel was ordered to refund the charges and pay ₹30,000. @consumerforum_ @airtelindia

  • rashokan77
    Ashokan Ramasamy (@rashokan77) reported

    @airtelindia Sir my airtel black internet is not working since 17th of July till date.I have made multiple calls to 121 and have lodged complaint. Complaint number 11035391632. there is no improvement on the connection.I also requested for disconnect of the service but are doing.@airtelnews

  • spjha1998
    Surya Prakash Jha (Ess_Pee_Jha) (@spjha1998) reported

    @airtelindia Why do you shamelessly claim to resolve every complaint? You are fraudulent company

  • harshalpatil4u
    Harshal Patil (@harshalpatil4u) reported

    Is this the new Airtel experience? Pay extra, get nothing. ₹50 taken for priority installation, engineer never arrived, multiple DMs ignored, zero calls. So does Airtel really care about customers anymore? @Airtel_Presence @airtelindia #AirtelXstream #ConsumerRights