Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 14: Problems at Airtel India
Airtel India is having issues since 10:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (25%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Coimbatore, New Delhi, Chhindwāra, Chennai, Lucknow, Mumbai, Bengaluru, Kolkata, Pune, Haridwar, Ahmedabad, Guwahati, Dehra Dūn, Gurgaon, and Agra.
| City | Problem Type | Report Time |
|---|---|---|
 Aurangabad
|
Internet | 5 minutes ago |
|
Coimbatore
|
Internet | 2 hours ago |
|
New Delhi
|
Phone | 5 hours ago |
|
Chhindwāra
|
Total Blackout | 5 hours ago |
|
Chennai
|
Internet | 6 hours ago |
|
Lucknow
|
Wi-fi | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Gopinath Sankaranaraynan (@colsgopinath) reported@airtelindia My postpaid airtel connection does not work in Leh, can u help urgently
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ash pra (@ashpra7) reported@airtelindia @airtelnews airtel service is the worst they dont care about their customers. When they have to sell a product they will call 4 times but when you have a problem you have to call 4 times. There is no control over ticket closure or escalation.
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Alpha (@alphaleader45) reported@airtelindia Airtel's AirFiber is absolutely terrible—do not purchase it. It is a complete waste of money.
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Michael Mahilane (@MichaelMahilan1) reported@Airtel_Presence @airtelindia I paid for a new Airtel Xstream AirFiber connection on Sunday. Today is Thursday, and your local team is just making empty promises everyday ("aaj aayenge, kal aayenge"). I left BSNL hoping for better service, but this is highly unprofessional.
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Rahul Das (@RahulRoy794346) reported@airtelindia ₹199 recharge got applied twice on my number today. Instead of queueing the second recharge for next month, benefits got merged immediately. Unable to connect with customer care as well. Please help and check the issue.
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Divyanshu (@anshum96) reported@airtelindia @Airtel_Presence 061227629227_wifi is not working since morning and from app you are not allowing raise complain. How we will do the office as from mobile internet airtel only my office vpn is not working Previously on app showed 4-5 hours not no time to resolve
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Mr Vijay Jadav (@vijayjadav116) reported@airtelindia Need an urgent Airtel AirFiber connection in Raval, Gujarat today itself for emergency work purposes. Kindly help with immediate installation if service is available in my area. Please arrange a priority callback and installation as soon as possible.
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Ketan acharya (@ketan_acharya) reportedVery poor experience with Airtel Fiber. Payment completed 2 days ago, but connection setup is still pending. For order number Req id : ..2764 No clear response from the installation team. Kindly arrange installation ASAP. @Airtel_Presence @airtelindia #AirtelXstreamFiber #Airtel
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Sunil Vishwakarma (@sunilsharma2012) reported@airtelindia @Airtel_Presence Just I got to know that my Service Request has been closed without converting my number from Postpaid to Prepaid. Service Request No. 31-1000013615193. Now I will filled the case against Airtel in Court now.
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Mission aditya (@MissionAditya) reportedAirtel Fibre down since 1 PM. It’s 9:48 PM now & still no internet. Customer support says maybe by 2 AM. Recharge 1 day late ho toh service band, but when Airtel stays down for hours, who compensates users? @airtelindia @Airtel_Presence #AirtelDown — Posting using @reliancejio
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vinod (@vinod20660854) reported@airtelindia @Airtel_Presence what kind of customer service u r providing, its pathetic. I have requested for wifi conn 10 days back and paid amount but yet dint get connection and there is no proper response from airtel. Connection wifi id : 0803260112 Comorder id: 2CSJB42912
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Lakshya Aggarwal (@Lakshya8278) reportedA whole week without WiFi and still no proper resolution. Absolutely pathetic service. Every day I’m told “it will be fixed soon” — how much more time do you people need? I’m paying for a service that I haven’t even been able to use. fix it immediat @airtelindia @Airtel_Presence
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Meet Jogatar (@Mr_MeetJogatar) reported@airtelindia @airtelindia I have upgraded my Airtel Broadband plan where it has OTT subscription. It’s been more than a week but I haven’t received the link for activation also there is no such option in the Airtel Application. Even reached out to customer support but still nothing.
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Chhota sa Banker (@RST185242712232) reported@Ankyghate @Airtel_Presence @airtelindia Why r u doing such type of behavior.... improve ur service
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Vitthal Balkawade (@vitthalgb) reported@airtelindia Poor service in my area Bebadohal, Maval, Pune. Its been a year Im airtel airfiber user & everyday facing internet issues where speed is hardly 70-80kbps. Whenever I called customer care answer is same team is working on it & will resolve in 4hrs. Highly disappointed
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Sayantan সায়ন্তন (@byangobasi) reportedVery unprofessional experience with @airtelindia with its broadband services. Installation getting delayed unnecessarily, rude behaviour from the service staff.
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Biswajit Mohanty LL.B,FCA,Ph.D #କଳିଙ୍ଗ ପୁତ୍ର (@biswajitmohanty) reportedHey @airtelindia I have paid 6 months in advance but my complaints do not even get a response. Why do you charge us even when there is no service for more than 15 hours ?
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Anish Kunkri (@AnishKunkri) reported@airtelindia Poor network service Always its changes to 4g from 5g One week ago it always shows 5g Shame on you
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Coollover (@Coollover12345) reported@Airtel_Presence @airtelindia would you solve my query or should I file a case of fraud against you. After so many tweets. So many mails and so many calls to customer care no body is responding to me. Waiting for reply.
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Anban 🌾🕊 (@Adalarasan07) reported@airtelindia We are facing 5G poor network in Sastri road, Thillai Nagar, tiruchirapalli- 620018. There was no response from your Thillai Nagar Airtel office. There will be no communication from the office for further escalation. They are not even address the issue. 😡
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Dios (@AadithyanVs) reported@airtelindia @Airtel_Presence No network/data for over an hour at ITI Layout, Bangalore - 560068. Customer care bot is unhelpful. I couldn't to talk to customer care executive even after trying for an hour, worst experience! how can I request a call back to an alternative number?
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Shakeel (@Shakeel19s) reportedPoor mobile network and slow internet issue has been continuing in my area since last year. Complaints are closed/marked resolved without any permanent solution. This is unfair. Please escalate this to the network team and provide a clear timeline. @airtelindia @TRAI
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Dileep Rondela (@Dileepjevada) reported@airtelindia I have an airtel prepaid sim. I need a prepaid SIM validity/active connection certificate to official purpose. Please help me how can i get it. @TRAI
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Ankur Malhotra (@ankur4144) reportedCan anyone help ?? @airtelindia @Airtel_Presence @airtelnews
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Akshaya (@AkshayaIII) reported@airtelindia @Airtel_Presence now prepaid sim hasn’t been working. No network for a long time even while switching phones!
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Meet Jogatar (@Mr_MeetJogatar) reported@airtelindia @AdobeExpress @airtelindia I have upgraded my Airtel Broadband plan where it has OTT subscription. It’s been more than a week but I haven’t received the link for activation also there is no such option in the Airtel Application. Even reached out to customer support but still nothing.
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Saurav Anand (@ianandsaurav) reported@airtelindia @airtelindia Recharged with ₹349 prepaid pack claiming unlimited 5G data, but internet stops after 2GB daily usage. Facing this issue for the past few days and forced to recharge again for work. Please resolve this issue ASAP. #Airtel #5G
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IamLeibaLove (@orishuncompany) reported@AbhasSainiMaths @airtelindia It’s been FOURTEEN HOURS and my 5G router is still not working I’ve lost a lot of money from work because of this
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₿Jack_Sparrow (@JACKSPARow_007) reportedFrom last 1 hours airtel is down. Call nhi jaa paa rahe h #airteldown @airtelindia
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Raghu Gadhvi (@ramgadhvi011) reported@airtelindia what's happening?? Did a unlimited 4G + 5G recharge because of 4G data consuming while still showing 5g.1099 recharge and still my speed has been downed by you? If it's limited then why to claim unlimited data that never get's over ?And i didn't use it for comercial