Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 10: Problems at Airtel India
Airtel India is having issues since 05:10 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: New Delhi, Chennai, Bhopal, Kozhikode, Delhi, Shillong, Indore, Pune, Shimla, Mumbai, Thiruvananthapuram, Bengaluru, Chhindwāra, Cochin, and Guwahati.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Wi-fi | 9 minutes ago |
|
Chennai
|
Wi-fi | 27 minutes ago |
|
Bhopal
|
Internet | 41 minutes ago |
|
Kozhikode
|
Internet | 49 minutes ago |
|
Delhi
|
Wi-fi | 3 hours ago |
|
Shillong
|
Wi-fi | 4 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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MK Ashraf ada (@MdKamyabAshraf) reportedWhat the ******* kind of service is @airtelindia providing? The waiting period is already over, yet there is still no proper response or resolution. Absolutely unacceptable! @airtelindia #AirtelIndia #WorstSer
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Garima Migllani (@garimamigllani) reported@airtelindia How can you mark a complaint as “RESOLVED” when the issue is still unresolved? Request ID: 11036609735. This is extremely disappointing. Is Airtel now closing complaints without customer confirmation? @airtelindia
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Shailendra Srivastava (@shailendrasri1) reportedAirtel is rapidly becoming one of the worst choices in terms of services. Poor and pathetic experience. Rude and unprofessional service teams. @airtelindia @Airtel_Presence I have been with Airtel for long now. I will switch and I don’t recommend this to anyone anymore. Poor!
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Vinod M (@vnd_me) reported@airtelindia @Airtel_Presence please cancel my suspended wifi account and arrange an executive to pickup the router.. I tried to raise a request thru app but there is no option... getting 2 to 5 calls daily to recharge...
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Vanshaj Sharma (@DevVanshaj) reported@Airtel_Presence @airtelindia @Airtel_Presence Still no one has reached out. Really disappointing service
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😷 Vishal Saini 🇮🇳 (@sainivishal64) reported@airtelindia @airtelindia Bill ₹1,178 already paid, but internet still isn’t working. 3 numbers ke liye ₹1,178/month, while prepaid plans offer 3GB/day at much lower cost. Then what’s the benefit of postpaid? Please resolve my internet issue.
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MAHAKASHYAP (@ikunalkash) reported@Airtel_Presence @airtelindia despite assigning me the time to repair my WiFi, your engineer didn’t come and made excuses. Why ? I needed to do my office work at home and now I’m stuck. The helpline is also not responding. Why AIRTEL? Why such poor after sales service?
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dharmesh vats (@StavKD) reported@airtelindia Don't be shameless to send the bill for this month if this week also goes without wifi network
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Nita Karmakar (@Nita_k1) reported@airtelindia @dth_airtel @Airtel_Presence DTH of complete building in Kolkata - 15, is not working, yr engineer came & left, couldn't solve, please assign a senior person immediately.
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Pradeep Pandey (@pradeeppandey__) reported@airtelindia My Airtel Wi-Fi has been down for the last 4 days.there has been NO engineer visit and NO call from any technician.Request ID: 11037235471. This is extremely disappointing service. Please restore my connection without any further delay. @airtelindia @Airtel_Presence
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Ankit Jain (@ankitjn258) reported@airtelindia request id: GCXHZHANJU, it is cancelled by technician, saying that network not available in my area. When will I get the refund?
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Neel (@Neel_910) reported@airtelindia 9 hours,, and still no internet, no response from your support... already dmed you details still no response...woww thank you,and I am dumb who recharged for 1 year
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Faraz Aamri (@farazaamri) reported@airtelindia @Airtel_Presence @airtelnews Thank you for being so careless to respond in the DM. I have successfully moved 3 family connections to other service providers, and if the issue persist, I may have to shift these remaining connections I have left with you guys.
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...... (@imqureshi_14) reportedMy 5G isn’t working. Can you please help me? Or should I port my SIM card? @airtelindia
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Dixit'S (@dixittt03) reportedPathetic service in my area. I've called them many times, but there is still no network. BTW, I live in a Tier 2 city @airtelindia
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Don't be Shivam (@who__shivam) reported@airtelindia My Airtel Wi-Fi has been down since this morning, and it’s already been over 14 hours. I’m not sure who I’m supposed to contact regarding this issue. Could you assist me in this issue?
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kumar shanu singh (@kumarshanu595) reported@airtelindia I have lodgeg many complaint and also escalated many times but didn't get any concrete response yet. Please tell me when you will return my money. The escalation id is 1-180617492114 The order which i want to be canceled and return my money is C5QVRT9KDT. 2/2
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PRATEEK UPADHYAY (@pkupadhyay566) reported@airtelindia @airtelnews @SunilBhartiMitl Senior-level escalation: I have faced severe indoor Airtel network/coverage issues at my residence for nearly 7 years. Despite repeated complaints, follow-ups & assurances, there is still no permanent solution.
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Pratik Kumar (@Impk___) reportedPaying 5G prices, getting 3G speeds. 💀 Complain → speed improves → few hours later, same ****. No accountability. Just adjust kar lo energy. We’re not customers anymore just worms getting farmed. 🪱😭 Companies loot. We just accept it. 🤡 @airtelindia @reliancejio @JioCare
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Maneesh Srivastava (@Maneesh46389695) reported@airtelindia @AiRTEUP Today again my airtel is not working. So again I should wait untill 24 hours, kyuki usse pehle to airtel wifi thik kar nahi sakta hai. Har hafte wifi me problem hoti hai aur thik hone me 24 hours lagte hain. Meri sabhi se advice hai ki airtel ka wifi use na kare.
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TweetTeR (@tweetTR06) reporteddear Airtel @airtelindia Worst ever service for id submissions My sim card actually on my friend aadhar No one helping us to transfer into my name Directly Airtel employs telling us to port to another network @airtelnews 20years of Airtel customer should go to another netwrk ?
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Neel (@Neel_910) reported@airtelindia it's been 7 hours and still I can't able to access internet,this is happening for the 4th time in a single month This is what you serve to your customer? I also complaint on 3 aug but it's still pending, and today internet is again down...
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hardy_tweets (@hardys_updates) reported@airtelindia shut down ur business. Y'all are useless. Your IVR calls are useless. I need to talk to a human. How tf should I? Half the time your services are under maintenance.
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Ridhi (@Riddhimaglani) reported@airtelindia Your service has become pathetic. Most lousy service representatives. No response to my calls... My service request was closed without resolution.
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Dilip Singh (@Statsdilip) reportedHope less coustomer care, in last 10 days I have registered 7/8 complaints, not a single engginer has visited, problem as it is @airtel_wifi @airtelindia
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Pravin Tankaraj J (@PravinTankaraj) reported@airtelindia @airtelindia And now, despite the issue being unresolved and my written escalation being under review, Airtel has simply closed my complaint. Who authorised this closure, and on what basis? I want a written justification and reversal of the disputed ₹2,880.
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N Shivkumar (@nshivkumar) reported@airtelindia @Airtel_Presence Pathetic service from #Airtel! For 6 days, I’ve been requesting IPTV activation under my #AirtelBlack subscription. ₹500 has already been collected, yet there is no action or resolution. Customer care has been completely ineffective. Unacceptable!
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VenkataRamiReddy DHFM (@Dhfm2_0) reported@PokiriTweet @airtelindia Too worst
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𝑺☆ (@Shinexaj) reportedMy prepaid number was accidentally migrated to postpaid today, wiping out my 1-year prepaid plan done in June. The SIM is currently at No Service. Please roll this back to prepaid immediately and restore my active plan balance. @airtelindia
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Rajeev Ranjan (@RajeevR81754178) reported@airtelindia My mobile phone was lost in a market yesterday, and I have been trying to block my SIM ever since. Unfortunately, there seems to be no straightforward mechanism to block the SIM, and I have also been unable to reach a human customer support representative at Airtel.