Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
May 27: Problems at Airtel India
Airtel India is having issues since 02:50 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (24%)
- Phone (11%)
- Total Blackout (8%)
- E-mail (2%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Delhi, Chhindwāra, Mumbai, Patna, Chennai, Bengaluru, Vijayawada, Mysore, Chās, Raipur, Kanpur, Pune, Thāne, Kolkata, and Indore.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
|
Internet | 3 hours ago |
|
Chhindwāra
|
Wi-fi | 3 hours ago |
|
Mumbai
|
Internet | 3 hours ago |
|
Chhindwāra
|
Wi-fi | 4 hours ago |
|
Patna
|
Wi-fi | 4 hours ago |
|
Patna
|
Internet | 6 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Verma (@tosandeepverma) reported@airtelindia pathetic customer care and service team. Even after disconnection the bill is getting generated.
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RAKESH NEHRA (Modi ka Parivar) (@RAKESHNEHRA132) reported@airtelindia I booked and paid payment on 22/05 Wi-Fi + TV plan vide request I’d A95ET0TGS7 which @airtelindia promises same day installation but after so many calls and message I got update at night on 26/05 that he are not capable to provide me service. #shameless @airtelindia
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Elementalist ✨ (@elementalist_6) reported@airtelindia 5 th day today no connection, no contact every time out technician will visit, no visit till date. @jagograhakjago please interfair I have uploaded complaint.
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lalit sharma (@lallihere) reported@TRAI and @DoT_India please check this for bias complaint against @airtelindia for past 1 month I have not been able to use internet in crowded areas like offices, hotels etc. I have to put my phone on aeroplane mode everytime and then turn back for each message on whatsapp.
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Madhavi Vasu (@moksha_madha19) reported@airtelindia; @Airtel_Presence Applied for AirFiber on 25 May. Paid amount after assurance from sales executive Shankar, installation would be done on 26 May. no connection, no response from sales person, store visit also no help. Req ID: UTG5THPRD8. resolve urgently or refund.
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@Swaraj Patil (@Swarajya22) reported@airtelindia has still not taken any action regarding my complaint, even after 10 days. Moreover, their employees are speaking in a rude and disrespectful manner. I request Airtel to refund my ₹1500 to the number 9922751656 and take back their connection immediately.
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s ✰ (@f4nt4pr0bl3ms) reportedThis is not a billing error. We're NOT LIABLE for the continued charges on a cancelled account because airtel won't collect its OWN Wi-Fi box. We're done with your service. Come collect your box and stop billing us immediately. @airtelindia @jagograhakjago @TRAI #AirtelScam
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Cricket Talks (@Talks_Cricket_) reportedDear @airtelindia Why I am not able to use 5G truly unlimited. Your network stops providing me data after use of 2 gb M currently living in Sector 17 Ulwe Navi Mumbai
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Partha Banerjee🇮🇳 (@ParthaB34769052) reportedAs desired, I have shared my mobile number via DM. Due to continuous call drops and poor connectivity, we are forced to communicate through WhatsApp. Kindly resolve the network issue urgently instead of keeping us waiting indefinitely. @DoT_India @airtelindia
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Satya (@satyasaiprdelhi) reported@airtelindia @TheSunilMittal I think Airtel closing there Internet businessMy Wi-Fi hasn’t been working since last Saturday. I’ve called customer care around 50 times, and every day they keep repeating the same thing that it will be fixed within an hour but it never gets fixed.”
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Kashif Kamaal (@Kashif_Kamaal) reported@Airtel_Presence It's been 7 days since you wanted to make my experience right. Yet no update yet. The private message got replied with ticket number that I opened with customer care on 15th May. If customer care helped, I would have had put my exp here. Do @airtelindia @Airtel_Presence care?
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Shashank Tripathi (@Shashan47905317) reported@airtelindia my friend has informed customer care to suspend wifi as she is relocating to USA but airtel is giving bill monthly, now let me make it clear no bill payment will made, as it was informed already, giving a bill is harrasment also, see you in court @jagograhakjago
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Sanjana Sharma (@SanjanaSharmaa7) reported@airtelindia Fix your customer care services, I am facing lots of issues. I raised a complaint which is pending for a while and the expected time is already passed but still my issue is not resolved yet Got frustrated with your worst services Thinking to switch to other operators
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Sid (@Siddhh68) reported@Airtel_Presence @airtelindia It's been 5 days of my payment for wifi installation. You guys are not not replying and no contact with your customer. Refund my money
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𝘿𝙞𝙗𝙖𝙠𝙖𝙧 𝙈𝙚𝙘𝙝 (@DibakarTalks) reported@Airtel_Presence Here’s a short and firm tweet: @airtelindia I already shared AirFiber ID 037329524052_wifi. Please stop giving repetitive responses and re-investigate properly instead of closing the matter without resolution.
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Manesh (@Manesh89334650) reported@airtelindia @Airtel_Presence raised request for IPTV, disconnected dish TV as it was promised that within 48 hours, connection will be done, called multiple time to customer care and no proper solution all I get the response is technician will call you, such a pathetic service
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`C (@chanduvirat_) reportedVery disappointed with @Airtel_Presence @airtelindia service. I paid ₹1500 for Airtel Xstream Fiber+ dth. Your technician visited & cancelled the connection saying there's no signal availability in my area. I was promised a refund within 2 days. Now it has been more than 11 days
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Mohit Kumar (@iamrealmohit94) reported@IMTanyaKhan @airtelindia @reliancejio This language does not suit an Indian women's Of course, you may have a complaint about something or any service, but there is a right to express your views. Please maintain the dignity and civility of women.
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Jay D. Vaghela (@jai_d_vaghela) reported@airtelindia Despite repeated mails and DMs, there’s still no proper resolution regarding the late payment charges. As a customer, I expect fair support. Otherwise, I may have to switch to @reliancejio @JioCare or approach the consumer forum if services are stopped without notice
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Palash Panchal (@palash_panchl) reported@airtelindia I had recharged from Airtel Payment Bank, last night the money was deducted from my account and the recharge has not reached and neither the history is showing in the app nor am I getting any help, please solve it quickly. @airtelbank
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Prabhakar Rawat (@prabhakar_1988) reported@airtelindia internet is down since last night. Its happening frequently.
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Anand (@Hind_BHAKT) reported@airtelindia So even after calling to @airtelindia customer care yesterday no help till today, they are just making excuses and saying that we are doing the needful asap. No confirmation of cancellation and no refunds after 9 days of harassment.
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somesh 🇮🇳 (@someshmund) reported@airtelindia @Airtel_Presence Each time, the issue gets resolved temporarily for 1–2 days, but after that the data deduction starts again. This problem is happening repeatedly.. I request you to permanently resolve this issue or I'll leave the platform .
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Mohammad Saquib (@Saquib933) reported@airtelindia I did recharge two times, however I am unable to get the benefit of the recent recharge. I am trying to connect with customer service on 121 and 198 however only IVR is ongoing.
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Riddhima (@muscleista) reported@airtelindia most pathetic network provider Always having issues and resolution takes forever
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Waagmee Singh (@waagmee) reported@airtelindia , I have been facing persistent internet outage in my area in my airtel fiber connection this month. It has been everyday that WiFi stops working and I am being told that engineers are working with no permanent solution. @Airtel_Presence
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S A (@Ophiophagushunn) reported@Airtel_Presence facing Wifi issue from last 4 days. Wifi network is frequently disrupting. @airtelindia
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Mandeep Sabherwal (@MandeepSabherw1) reported1/3 Dear @airtelindia @Airtel_Presence, I’m an Airtel Black customer. My Wi-Fi shifting request was booked on 16 May for 24 May. It’s 27 May and still unresolved. Service has been down since 18 May. Is this Airtel Black “priority support”?
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HEMANT BHAGAT (@b_hemant09) reported@Airtel_Presence @airtelindia internet not working since 6 days now, register multiple complaint still no one is responding. What the hell is going on with #airtel service?
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Shails (@Shails73) reported@airtelindia your customer care number is a JOKE. There is simply NO WAY to connect to an actual PERSON. IS THIS YOUR EFFING IDEA OF CUSTOMER CARE? Your app chat bot is USELESS. How is one to resolve an issue? I am the end of my wits. You have become a duopoly and it shows.