Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Jaipur, Chhindwāra, Guwahati, Chennai, Vadodara, Delhi, New Delhi, Jaunpur, Bhīlwāra, Hyderabad, Pune, Varanasi, Kolkata, Indore, and Cochin.
| City | Problem Type | Report Time |
|---|---|---|
 Jaipur
|
Wi-fi | 34 minutes ago |
|
Chhindwāra
|
Wi-fi | 2 hours ago |
|
Chhindwāra
|
Internet | 2 hours ago |
|
Guwahati
|
Internet | 3 hours ago |
|
Jaipur
|
Phone | 3 hours ago |
|
Chennai
|
Internet | 4 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Aidy🇮🇳 (@ItsAdityakr) reported@airtelindia it’s been four months now, but my concern with respect to Airtel is not resolved. Could you please assign someone on priority who can help me with the uninstall ation of Airtel internet from my home or should I throw the box on the road?
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Siddhu Shah (@SiddhuShah55) reported@iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.
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Vishwa Talati (@vishwatalati07) reported@airtelindia Brilliant service. Raising a request (31-1000016065784) today results in a resolution date two weeks out on 17/09/2026. Are you dispatching carrier pigeons to fix the tower, or should I just migrate to the Stone Age now?
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Omkar Deshpande (@OmkarD08) reportedI had the worst experience with @airtelindia . Even after payment my outgoing services are still blocked saying ‘outgoing services are not available due to non payment of bill’ Raised multiple complaints, emailed them but still no resolution.
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SSN (@ssnpunekar) reportedGood move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space
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Aks (@AP1501) reported@airtelindia worst network ever.
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Pratik Soitkar (@pratik_s12) reportedAbsolute scam by @airtelindia @Airtel_Presence ! Sales guy (7219177924) took my broadband booking showing a nearby box, then says it's a "DUMMY" and real installation takes 3-4 months! Now they are refusing to cancel my booking?! Pathetic service. Cancel it now! 😡 #Airtel
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ro 🍉 (@cricketnoises8) reported@airtelindia I've been reporting issues with internet getting disconnected for the past month. There's been no follow up, no resolution, no technician who came to check it out. Everytime I call customer care they say it'll be resolved in a day and absolutely nothing is done.
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Sayyed Mohseen (@Sdmohseen) reported@airtelindia Because of these ongoing issues, all the other SIMs in my family have already been ported to Jio. This is the last Airtel SIM we still have. We stayed with Airtel even when Jio services were free because we trusted Airtel for better network quality. Unfortunately, 2/N
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Pallavi Dutta (@pallavi_dutta1) reported@airtelindia asked for your Wifi connection. Paid a deposit of 1500. Installation POC didn't show up for a week. Cancelled the order but your team keeps delaying the refund. They keep asking me to wait for a call to refund my money? What is this customer experience? HORRIBLE!
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KANEKI (@AshharFahad) reported@airtelindia Your broadband is unreliable—Wi-Fi keeps dropping and now the router won’t even turn on. I’m repeatedly told to “wait,” while the technician says, “I wasn’t assigned this, I’ll help tomorrow.” My work is piling up. Stop the excuses. Escalate and FIX this NOW. #Airtel
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Saravanakumar (@softsaravanacse) reported@Airtel_Presence @airtelindia Please resolve my issue. I’ve already shared all the details via DM. Despite contacting customer care 4+ times and waiting over a week, the issue remains unresolved. Please look into this urgently, or I’ll be forced to port out all my connections.
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anthrax (@saiesh44) reported@airtelindia What is the issue with your app ? I am trying to renew my wifi plan, it is just not going through.
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Kunal Patrawala | Digital Marketer. (@brndbykunal) reported@Airtel_Presence @airtelindia No one has still contacted me from your customer care even after repeated attemtps and emails. I think you guys are not interested in getting your outstanding bill cleared is it?
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rohitkumarparmar (@rohitkparmar) reportedNo mobile connectivity in Greater Kailash 2 Also erratic over the day Please help @airtelindia
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మనోజ్ (@bosssraaalucha) reported@airtelindia @airtelindia I need urgent help with a duplicate Airtel Black payment. I paid ₹724.82 on 1 Sep at 4:45 PM via debit card, and ₹824.82 was again deducted automatically on 2 Sep at 8:16 AM via UPI AutoPay.
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Kuldeep Sharma (@KarmaSutraKS) reported@Airtel_Presence After my repeated complaints, an engineer named Manish Vohra called me and stated that there was nothing wrong with my connection on his end. I informed him that the router is the root cause and must be replaced. He hung up. The problem persists. 1087 @kiran_stories @airtelindia
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Sushant S (@SushantTarkash) reportedAbsolutely unacceptable service. Promised resolution within 4 hours, yet no technician has even visited and my internet remains down. Now the complaint has been shamelessly marked “closed” without fixing anything. This is not customer service. @airtelindia
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saipolo (@shreeramsena251) reported@airtelindia @TRAI @lahotiak Company. Sir what we do if you not provide best 5g network why always showing permotion nd Advertisement and trai pls do something we are paying your sailry but you r working for company not for people of india .
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Akash Khajuria (@Khajuria_akash) reportedIf rescheduling were a sport, my technician would be a gold medalist. Too bad fixing WiFi isn't part of the training. @airtelindia @Airtel_Presence
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Aditya 🇮🇳 (@Bieng_Aditya) reportedHey @Airtel_Presence @airtelindia 5G is available in my area, but the signal is extremely weak and inconsistent. It was very good till 5 days ago. I have complaint so many time at your customer care number but there is no resolution provide till now.
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Saurabh Bandyopadhyay (@saurabheklaghar) reported@airtelindia not receiving otp from banks since morning. Tried 3 banks, 3 cards, same thing. Called ur support team, they said, everything is okay; @SamsungIndia support checked & said S25 is okay.Atm, I'm pretty sure your network is the issue. Can you help?
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Raj (@trilobite_1970) reportedDaily multiple spam calls from Airtel customer care. Why? @airtelnews @airtelindia
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RK (@trkbins) reportedPoor Broadband WIFI services by @airtelindia in Madipakkam Chennai.REQUEST ID 11039460495..2 days airtel wifi is dead no one is attending.
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Pritish Kumar Agarwal (@iPKAgarwal) reported@airtelindia @Airtel_Presence My complaint number 11039244389. Still no resolution. Some random person visited the home without any intimation and absolutely no solution.
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Miranda (@themisschaotic) reported@airtelindia took out the ₹299 plan? Why, Airtel, why? Not everyone can keep up with these ever-increasing recharge prices. At this point, it’s honestly time to consider changing my network provider. Sorry Airtel, but you’re about to lose a loyal customer.
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Mohit Navandar (@CseMohit) reported@airtelindia @AdobeExpress @airtelindia WiFi is not working. Not able to create a service request from Airtel app, it says failed to create a service request. Called your customer care number, it says can't connect to customer support team, try again 02035098590 wifi I'm reachable at 8669068878.
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Debarpita Banerjee (@dnbkindian) reported@airtelindia @Airtel_Presence Hey Airtel, Air Fiber WiFi connectivity issue since morning, router sometimes comes online for two three mins, then turn orange yellow, and since last 1 hr it is completely red. I work from home and it is critical for me. Location PIN - 713212
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C B Sharath (@sharath_cb) reported@airtelindia @Airtel_Presence @airtelnews It’s been 4 days since my last complaint. Why is it still pending?
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Aatmaram Tukaram Bhide (@BhideSpeaks) reported@ViNewsOfficial Vi needs to come up with an economical plan or seperate ₹300–400/year plan just to keep the SIM active. A creative, customer-friendly plan could help them win back their customer base. Right now, @JioCare and @airtelindia are simply exploiting customers with expensive plans.