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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 16: Problems at Airtel India

Airtel India is having issues since 07:10 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 57% Internet (57%)
  • 22% Wi-fi (22%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: New Delhi, Bhopal, Chhindwāra, Gurgaon, Hyderabad, Kishanganj, Cochin, Indore, Mumbai, Delhi, Chennai, Pune, Kolkata, Dehra Dūn, and Madurai.

CityProblem TypeReport Time
New Delhi Internet 38 minutes ago
Bhopal Internet 40 minutes ago
Chhindwāra Wi-fi 2 hours ago
Gurgaon Wi-fi 2 hours ago
Hyderabad Internet 3 hours ago
Chhindwāra Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Devsinghadiya
    Devendra Singhadiya (@Devsinghadiya) reported

    @airtelindia Fast Lane service still not activated on my number despite being eligible. Already raised complaint but no resolution. This is affecting my work. Please fix this urgently. #AirtelDown #CustomerExperience

  • kalkii001
    kalkiii001 (@kalkii001) reported

    @Airtel_Presence @airtelindia @jagograhakjago My phone continuously shows a 5G network, yet my daily data quota gets exhausted, which clearly indicates that unlimited 5G data is not being provided as advertised. This is misleading for customers who switch networks based on these promises.

  • YashSha98556471
    यश शर्मा (@YashSha98556471) reported

    @airtelindia @Airtel_Presence For the last 2–3 months, I have been raising complaints about network issues, and finally, the day has come when I have completely lost trust in your services. Today, I had an important interview, but because of your network problems,

  • Nnayak79
    Nayak79 (@Nnayak79) reported

    @airtelindia Team, Issue is pending for over 4 weeks. Since you have started these from Dec 2025 without me making any changes on my phone, you need to switch these off. Please resolve urgently & stop lying about it being a regulatory requirement. No one else gets these @airtelindia

  • 0neInMany
    dodo (@0neInMany) reported

    Switching to jio since @airtelindia is differentiating user This airtel priority **** is ****** whole user experience

  • Vminsslutt
    Mirchi⁷㉧㉣㉣ Arirang (@Vminsslutt) reported

    @airtelindia @Airtel_Presence There is a strong network issue in my area neither my airtel sim card is receiving network nor my airtel wifi is working. Please resolve this issue.

  • nidhisingh203
    nidhi singh (@nidhisingh203) reported

    @airtelindia - I have spent good money on roaming and cant seem to get 4g also. Tried talking to support who cant help and reply so late. What is this???

  • Deep_Shah_1
    Deep Shah (@Deep_Shah_1) reported

    My Airtel WiFi wire cut issue is unresolved from 23rd May 2026. @airtelindia is closing my Service request without resolution. Details of 3 service request for same issue but unresolved: 11030825371, 11031435772, 11032172218. Is this is your #airtelpriority Totally disappointed

  • VikramPoonja
    VikRamification (@VikramPoonja) reported

    @Airtel_Presence How tough is it for @airtelindia to arrange a call back to a customer who they have failed providing basic services to for 20+ months??? You are a Telecom Company for F sake! Ironically their handle is Airtel Cares / Airtel Presence! 🙄. Shud be AirtelGivesaF

  • SiddikKick
    kick siddik (@SiddikKick) reported

    @Unmask_x @airtelindia Same issue that they never fix

  • YougenderR30300
    Yogi Romeo (@YougenderR30300) reported

    @LokeshSain16366 @airtelindia .@airtelindia After 1+ month, multiple complaints, relocation delays, billing disputes, contradictory answers and endless promises of callbacks, my Airtel Black issue is still unresolved. Charged ₹722 during Airtel-caused delays and separately billed DTH SRN 4511738943 pendng

  • M_anisYusuf87
    Mohammed Anis Ansari (@M_anisYusuf87) reported

    @airtelindia Your WiFi service has been pathetic for months. I have repeatedly complained about frequent disconnections and raised multiple service requests, but no technician has visited my home. Despite this, I keep receiving messages saying the issue has been resolved. I even lodged a complaint at the nearest Airtel Gallery and they mailed on my behalf, but still no visit and another false "problem solved" message. Extremely disappointed with this poor customer service. Please resolve this urgently.

  • INFirstAlways
    IndianByHeart (4 Months for IT/2 months for GST) (@INFirstAlways) reported

    @airtelindia don’t you have technicians to help customers with their wi fi issues; so your model is collect money and then enjoy; #sunilbhartimittal

  • manish_love_rma
    HappY Boy (@manish_love_rma) reported

    @Airtel_Presence @airtelindia This is not an individual connection issue—many Airtel customers in our locality are experiencing the same problem. Despite paying for uninterrupted service, we continue to face repeated outages without any communication or resolution.

  • yashrajsawaitul
    Adv.Yash R. Sawaitul (@yashrajsawaitul) reported

    @airtelindia @Airtel_Presence posting again Paid ₹1500 for Xstream Fiber. Engineer assigned but no call or installation, not even from back end team pathetic service. Now showing Order Delay. Req ID: EXD6SWR33B SR: 4511766411 Cancel the order and refund my money immediately.

  • RKant474841
    Sport_bots (@RKant474841) reported

    @airtelindia Why your customer care team is so pathetic and unable to resolve the issues related to plan and incoming sms.

  • ashishbooms
    Ashtag Ashish 🇮🇳 (@ashishbooms) reported

    Again passing game started Hi, your service request 11032561614 has been assigned to engineer Bathrinath S (07942759XXX). He will contact you on 17-Jun-2026 between 01:30 PM - 02:30 PM To track your request or reschedule appointment, @airtelindia @Airtel_Presence

  • AnkitSr39197620
    Ankit Srivastav (@AnkitSr39197620) reported

    @airtelindia @AdobeExpress Airtel provide worst network my phone 5G and my recharge also 5G but still not working i tried contact Airtel customer care but Ai bot is speaking he is not understand my concern so I decided close my Airtel account india worst network Airtel

  • slingywingy
    McDonold SPIDEY (@slingywingy) reported

    @airtelindia I have been trying for more than an hour to report an issue but your customer care is of no use. Rubbish service.

  • truthunfilter
    Truth Unfiltered (@truthunfilter) reported

    I am not going to pay you. It's just 2 days since I took a new connection and my internet has not been working for the past 2 days. You disgusting network. @airtelindia @Airtel_Presence

  • Avicula11
    Ayush (@Avicula11) reported

    Hey @Airtel_Presence @airtelindia, my broadband has been completely dead for over 20 hours Ticket: 10972227213 If an engineer is not at my house in 1 hour, I am filing a formal case with the NCH for service deficiency and dynamic compensation. Fix this now

  • amrishtiwari_up
    Amrish Tiwari (@amrishtiwari_up) reported

    @Airtel_Presence Hi @airtelindia this issue still not resolved, what can I expect from you?

  • Rudravaax
    Rudravaax (@Rudravaax) reported

    @airtelindia @Airtel_Presence My phone shows full 5G bars, but the data is completely routing through and consuming my daily 4G pack. It's been 4 days now. Your 198 IVR is blocking my calls because data is 100% exhausted. Fix this backend 5G provisioning glitch on my number.

  • iamsalmankhan00
    Salman Khan (@iamsalmankhan00) reported

    Dear @airtelindia, I reported an internet outage yesterday and even posted about it, but I have not received any response or update from your team. This level of customer support is disappointing.

  • Ramkysvu
    Rama Krishna Muthyala 🦋 (@Ramkysvu) reported

    @airtelindia Since more than 20 days I am following up with Airtel WiFi team for connection, payment and OTP Shared for connection, but till now no one is responding for Installation, these kind of service getting from Indian companies. I don’t know what is their Problem.

  • dw_amit
    Amit Diwan (@dw_amit) reported

    Shame on @airtelindia for not fixing our Airtel issues for months. Sad and disappointing... @Airtel_Presence

  • Shreya0393
    Shreya Sinha (@Shreya0393) reported

    .@airtelindia thanks aap isn't working. Wifi not being fixed for four days. Need help. Getting this message

  • Rohitpandey9oct
    Rohit Pandey (@Rohitpandey9oct) reported

    Dear @airtelindia, what's the point of charging for Unlimited 5G when there is zero 5G network in my village? 4G speed is pathetic, and 2GB data vanishes in no time. Feel cheated as a customer. Please resolve!📍 PIN: 802314 (Birampur, Ara, Bhojpur) @Airtel_Presence #airtel

  • Sriash99
    Ash (@Sriash99) reported

    I'm not even asking for internet connectivity or speed, I'm not even able receive calls. Months and months of zero network. Missed lots of important calls, rectify this issue immediately @airtelindia @Airtel_Presence @TRAI

  • Cnbcawaz
    asset9research (@Cnbcawaz) reported

    @airtelindia @Airtel_Presence @JioCare airtel is the worst provider i have used jio for 4 yrs no prob even 4 times now have airtel xtream not showing fifa world cup not showing hoichoi ott when u call they say jio asking money hell i am paying u why I should pay again disgusting