Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 25: Problems at Airtel India
Airtel India is having issues since 03:30 PM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (54%)
- Wi-fi (23%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Ujjain, Chhindwāra, New Delhi, Pune, Chennai, Cochin, Nashik, Coimbatore, Jaipur, Kolkata, Delhi, Chandigarh, Lucknow, Kharagpur, and Bhopal.
| City | Problem Type | Report Time |
|---|---|---|
 Ujjain
|
Internet | 26 minutes ago |
|
Chhindwāra
|
Internet | 32 minutes ago |
|
New Delhi
|
Internet | 1 hour ago |
|
New Delhi
|
Wi-fi | 1 hour ago |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Pune
|
Wi-fi | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Satish (@Sravesh121) reported@airtelindia @Airtel_Presence Kindly, explain the discontinuation process. Also, give me clarity on whether already paid amount will be refunded or not? I am truly frustrated by your service. Your field technicians don't work and your customer care executives don't care to reply
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Karan Chauhan (@KaranChauh1993) reportedDear @Airtel_Presence @airtelindia I am facing severe network issues at my location 110092 Why is the service so pathetic after paying for it? If this isn't resolved immediately, I will be forced to take strict action and switch operators. Please fix this urgently! @airtelindia
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kick siddik (@SiddikKick) reported@airtelindia, is Service Request C5AGD3BLR20260624826489 waiting for FDA approval to take this long to resolve? 😑 ur team registered the complaint and promised an update, but there is still no resolution. How many yrs does Airtel need to fix a basic service issue? @TRAI involve
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Shyam (@Shmbr121) reported@airtelindia stop automated calls asking for bill payment. We are not going to pay, since we didn't get the channels we subscribed for since installation in December. CC didn't take any action. If you can't provide the service don't ask for the payment.
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Umakant Mishra (@umakant_veer) reported@airtelindia @Airtel_Presence Your broadband service in my area 831001 has deteriorated badly. The internet speed is consistently below the promised level, zero meaningful response from the local POC who were once responsive are no longer active.
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Lovendra Singh Gurjar (@lovendragurjar1) reported@airtelindia I’ve been using Airtel for nearly 10 years, but for the past 1 year I’ve been continuously facing serious network and internet speed issues. The internet often works at 2G-like speeds. I have raised complaints repeatedly,
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Ruth || 🌟 (@its_me1Dfan) reportedSo @airtelindia has removed the 1.5 Gb per day plans , umm your towers in my area are pathetic as it is , not great speed at all , complaints also aren't taken seriously. I use your service because it's a bit better than others but it's extremely disappointing +
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Vikash Sinha 🇮🇳 (@vikashkbr) reportedIf you are an @airtelindia postpaid customer using a @XiaomiIndia device and #Airtel5G (SA) #VoNR is not supported, first raise the issue with #Xiaomi . If your complaint is not properly addressed, consider escalating the matter through the appropriate consumer grievance forum.
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Gautam | Indian Tech (@GautamBuysTech) reported@airtelindia @Airtel_Presence This is absolutely unacceptable. Airtel accepted payment for a 365-day recharge on my mom’s number, and within days the SIM became completely unusable. Since yesterday, it has shown nothing except “Emergency calls.” We restarted the phone and tried manual network selection. Airtel 4G is visible, but the SIM is still refused access to the network. This clearly appears to be a failure from Airtel’s side, not our device. Taking payment for an entire year and then cutting off the service without any warning or explanation is a serious deficiency in service. Restore the number within 24 hours, extend the validity for the entire outage period and provide a written explanation. If you cannot restore it, refund the recharge amount immediately. Do not respond with copy-pasted troubleshooting. Assign an agent, register a formal complaint and share the complaint/docket number publicly. If there is no concrete resolution within 24 hours, I will file complaints with the National Consumer Helpline and Consumer Commission with the recharge proof and complete outage records. Taking customers’ money and then leaving their number dead is not something you can simply ignore.
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Mohamed Sanuj (@bmshanuj) reported@airtelindia @abdullahadanish @airtelindia has the worst customer service team, even you write a concern to ceo you will not get any resolution. I also paid for a installation & nothing happened.. They will soon close their business in India
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Deepansh Dubey (@deepanshdubey_) reportedHi @airtelindia I recently changed my esim to physical sim, haven’t received the signal yet. Moreover there is an incident of overcharge for this service at the store.
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Roshwyn Fernandes (@Roshwyn) reportedHey @airtelindia , even after going to your outlets and registering a complaint, my issue isn’t fixed . Been 15 days, no data on my phone ! Sucks using airtel ! @Airtel_Presence
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Ghanshyam shinde (@Mr_Muse007) reported@Airtel_Presence @airtelindia Need immediate fix I m suffering past 3 days my Airtel Black fiber network connection disconnect each 1-2hr sometimes 4-5hr i have raised complaint tech person came said fiber power 28dba to high than next day another people came who handles wires
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Dr. Prerna Rai (@drprernarai10) reported@airtelindia I call airtel and the customer care exec makes me wait without any time frame. Says he has no authority to disconnect my Wi-Fi. When i ask how long i need to wait he says he doesn’t know
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Vaibhav Jain (@vaibhavj57) reported@airtelindia Seriously, 6 Wi-Fi outages in just 2 weeks? Today my connection stopped working at 6 PM, showing a LOS light, and I’m being told the ground team will come tomorrow. No Wi-Fi + no Airtel mobile network = completely disconnected. How is this acceptable?
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Deepika Diwan (@DeepikaDiwan) reported@pbhushan1 Same issue! I have complained several times! As you said, it get better for a while, and then goes back to the same. @airtelindia
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ıŋɬɛཞʂɬɛƖƖąཞ⚠️ (@ahashuc) reportedFrustrating port in experience with @airtelindia @Airtel_Presence. Ordered a new SIM online via Self-KYC, but the Tnx App throws an "Invalid SIM number" error. store sends me to customer care, 198 tells me to visit the store, and email support by bot- Req 6SKU4WSP3W fix it asap..
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Lakhvinder Singh (@biztechie_in) reportedHi @Airtel_Presence @airtelindia I’m not receiving OTPs despite having a valid recharge and active service. Please check the issue and resolve it as soon as possible. This is affecting important transactions. #Airtel
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kartik Goel (@krtkG07) reportedHow bad is Airtel Services @airtelindia I cant even connect to Airtel customer care
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Yug (@Yuga_Manjrekar) reported@airtelindia @Airtel_Presence Service is down again today. How many outages am I expected to tolerate? I'm paying for internet, not repeated downtime. Pathetic service. Avoid Airtel Xstream Fibre if you want a reliable connection. Worst experience with almost no customer support.
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Lavish Khetan (@lavishkhetan) reported@JioCare Sent the details via DM. If this still does not help you to get me a resolution, dont bother. I will just change my connection to @airtelindia or @ACTFibernet
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aks (@a_k_shay1) reportedJio network not available in ratlam it's show emergency call @reliancejio @JioMart #badnetworkjio #fraudjio @airtelindia
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Dewang Pandey (@DewangPandey2) reported@airtelindia @Airtel_Presence @airtelnews The network in my area is extremely poor today. Calls are not connecting and mobile internet is not working.I have already raised two complaints with Customer Care, but no solution has been provided yet.Please resolve this issue urgently.
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Sokkula Bhagavanth Reddy (@Sbreddy2u) reportedHello @airtelindia The network and internet service are extremely disappointing. I am unable to figure out where and how to escalate this complaint properly."
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sonusinghofficialaccout (@sonusinghoffic8) reported@airtelindia My Airtel number 9211740766 has been disconnected due to Re-KYC, even though I received the KYC alert only recently. I need this number urgently. Please verify my KYC and reactivate my number immediately. Kindly help on priority. #Airtel #AirtelIndia #KYC
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Sundar (@Sundar9122024) reported@airtelindia @Airtel_Presence During the installation, your technician only told me about the ₹599 plan and never mentioned any extra ₹350 for DTH. Now I am getting a much higher bill. Please clarify and fix this! My ID/Account Number: 0463432885092
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Pulkit-Jain (@Pjjrocks) reported@Airtel_Presence @airtelindia My airtel airfiber router has stopped working suddenly. It is not switching on at all. Can you please help me and get a replacement or get it fixed asap
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Groot 🍀 (@iamgroot_27x) reported@Kush_2308 @JioCare @airtelindia Me too fedup with this **** network provider would port out in airtel just waiting till my next recharge
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Ravi Jain (@Theravijain) reportedPathetic company and pathetic service, it's been more than 48 hrs but no response from anywhere. @airtelindia @Airtel_Presence
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Karan Chauhan (@KaranChauh1993) reportedDear @Airtel_Presence @airtelindia, I am facing severe network issues at my location (F Block, Laxmi Nagar, Delhi - 110092) for the past week. Network signals keep fluctuating or completely disappear, making it impossible to use services.