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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

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Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Total Blackout (10%)
  • 10% Phone (10%)
  • 3% E-mail (3%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Mumbai, Dehra Dūn, Meerut, Chhindwāra, Imphal, Lucknow, Chandigarh, Hyderabad, New Delhi, Gurgaon, Chennai, Pune, Bhopal, Kanpur, and Jaipur.

CityProblem TypeReport Time
Mumbai Wi-fi 11 minutes ago
Dehra Dūn Phone 2 hours ago
Meerut Phone 4 hours ago
Chhindwāra Internet 6 hours ago
Imphal Internet 7 hours ago
Lucknow Internet 8 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • klmrs123
    shekhar (@klmrs123) reported

    @airtelindia @Airtel_Presence Please help me disconnect my wifi connection for your poor customer service. As a black customer with 2 postpaid, 2 Airfiber and dth I am really tired of disconnected calls from agents and no show from technicians. WFH ❌ Talking to Airtel team ✅

  • SatyamRaosahab_
    Satyam Raosahab (@SatyamRaosahab_) reported

    Worst experience with @airtelindia @Airtel_Presence! Postpaid bill is already paid, yet it still shows an unpaid due balance. On top of that, zero internet speed and constant network drops. Fix my bill status and resolve the network issues immediately! Mobile: 8969635719 @TRAI

  • Shashan47905317
    Shashank Tripathi (@Shashan47905317) reported

    @reliancejio you are worst @_MukeshAmbani please stop irrelevant loot in the name of 5G telecom service to provide 1G telecom service @airtelindia if I port my number in your Whats is best offer and service you can provide

  • CBAT07
    CBAT (@CBAT07) reported

    @airtelindia We were travelling and genuinely panicked. I had to pay the disputed bill just to restore connectivity. Now the issue STILL isn’t fixed.

  • heyabzal
    AK (@heyabzal) reported

    Huge thanks to Airtel representative ‘Arafat’ for going above & beyond! When my father's phone was stolen & the Kammanahalli store closed at 9:30 PM, he traveled 10+ kms off-duty to hand-deliver & activate my replacement SIM. Rockstar service! 🙌👏 @airtelindia @Airtel_Presence

  • aviundefined
    Avinash Nigam (@aviundefined) reported

    @airtelindia @Airtel Raised a shifting request on 30th Aug 2026 and it's still not addressed. It's been days and I'm left waiting. Can someone please look into this and resolve it ASAP? Extremely disappointing service. #AirtelShifting #PoorService

  • Karunak82408927
    Karunakaran (@Karunak82408927) reported

    @airtelindia Waiting for the refund that too after paying 3 months 1500 on 15th August and consistent follow up no new connection installation happened in Annanagar Chennai, super customer service

  • adhyam
    Sudarshan S Adhyam (@adhyam) reported

    @airtelindia Unable to get to any support executive using 121 and the chat bot is not helpful

  • JaluRamMatoria
    Jalu Ram (@JaluRamMatoria) reported

    Hey @Airtel_Presence @airtelindia I faced constant drops, so I raised a disconnection request. Your team begged for a "last chance" to fix it, sent technicians, and claimed it was resolved. A week later, you silently suspended my service based on the old request—zero intimation!

  • suhailmehgal
    Suhail (@suhailmehgal) reported

    @airtelindia Dear Customer, your Airtel devices have been successfully recovered. Recovery details: Account Number: 20003252181 Devices Collected: 1 Wi-Fi Router: 1 IPTV Box: 0 Mesh Unit: 0 Thank you for your cooperation.

  • Arbaz4SRK
    Arbaz Pathaan ( FAN ) (@Arbaz4SRK) reported

    I have never seen such a bad experience with any company. Internet was shut down 3 times in a week for 10 hours. @airtelindia

  • AnweshkuNayak
    I_m_Anwesh (@AnweshkuNayak) reported

    @jitendraverma__ @JioCare Don’t choose @airtelindia , they are even worse than jio network and customer support is also extremely bad. #airtel #jio

  • Ajithbala1222
    Bala Chandrasekaran (@Ajithbala1222) reported

    Hi @Airtel_Presence @airtelindia , I am trying to report a critical duplicate SIM and ownership issue, and your team hasn't even created a Service Request (SR) yet, let alone provided a proper response. This is a massive security flaw. Escalate immediately.Especially for NRI

  • RadRadhika95
    Radhika (@RadRadhika95) reported

    Hey @airtelindia Wi-Fi is down since morning and your customer care service is god awful. What’s happening and how do I get a resolution?

  • diljitsingh0011
    Ramjiki1111 (@diljitsingh0011) reported

    @airtelindia I accidentally recharged a FASTag linked to the wrong vehicle number. Please help me initiate a refund/reversal for the transaction. I can provide the transaction details via DM. Please assist.

  • introvertalker
    🤷‍♀️ (@introvertalker) reported

    @airtelindia @Airtel_Presence Pls help our wifi is not working properly we have 899/- pack and there is 13days left still...

  • iamrooh99
    rooh_65 (@iamrooh99) reported

    @reliancejio raised an issue with Jio, received a message saying it was “resolved,” but the issue is still not resolved. The same problem keeps happening every day, and I’m tired of reporting it repeatedly. I’m porting out to @airtelindia now.

  • CSVikas17
    Vikas Verma🇮🇳 (@CSVikas17) reported

    @airtelindia Customer care is only delaying and misguiding me on the surrender process. I will not pay anything further as i have been my bills on time and cleared all dues till date despite pathetic service Surrender my Airtel Black connection with immediate effect & confirm

  • sudhirsingh06
    Sudhir Singh (@sudhirsingh06) reported

    @airtelindia Standard template response from @Airtel_Presence @airtelindia. Paying 100% of the bill for partial service isn't '5G Plus'. City coverage means nothing if subscriber locations are ignored. Expecting a bill adjustment or a concrete timeline, not auto reply. #Airtel5G #AirtelIndia

  • luitdao
    Dao (@luitdao) reported

    Dear Airtel India, @airtelindia I would like to raise a serious concern regarding the network services I have been experiencing recently. I have been facing persistent network connectivity issues, with very poor internet speed and unstable connectivity. @Airtel_Presence

  • shadow_vuy
    shadow 🌑 (@shadow_vuy) reported

    @airtelindia again same problem how the hell I can ran out of data if my plan is unlimited data with no limit , solve it fast pathetic service

  • nvinodhs
    vinod kumar (@nvinodhs) reported

    Hey @airtelindia how many decades you guys need to resolve interenet issue. Raising multiple requests are merely useless.

  • iPKAgarwal
    Pritish Kumar Agarwal (@iPKAgarwal) reported

    @airtelindia @Airtel_Presence @airtelnews extremely disappointed by the level of customer service offered by Airtel execs in Sector 49 Gurugram. Despite being a loyal Airtel Black customer, unable to get my wifi fixed after 3 days of constant waiting and follow ups. Pathetic!

  • SiddhuShah55
    Siddhu Shah (@SiddhuShah55) reported

    @airtelindia @ViCustomerCare No recharge = no incoming calls, no OTPs, AND apparently no access to customer care either? Is this really how telecom companies are allowed to treat customers?

  • Sureshcsk48
    Sureshcsk (@Sureshcsk48) reported

    @airtelindia @Airtel_Presence 6/7 I have already sent emails regarding this matter but received absolutely no response. Trying to get help through customer care has yielded zero solutions. Your app's customer support is completely useless, relying only on automated chat robots. Waste of time.

  • shivagrawal21
    shiv (@shivagrawal21) reported

    10/10 @airtelindia — I’ve given Airtel more than enough opportunities to resolve this. I’ve called. I’ve emailed. I’ve raised SRs. I’ve escalated. I don’t need another “24–48 hours.” I need a confirmed installation date and the IPTV service I have already paid for.

  • Shailendra1211
    Shail® (@Shailendra1211) reported

    @airtelindia @Airtel_Presence Iam facing mobile signal issue in my mobile. I have shifted to new home and there in all 3 rooms facing the issue. Its in greencourt, sec 90, gurugram, 122505. Can you do something in this issue

  • S13821889
    S (@S13821889) reported

    @airtelindia @Airtel_Presence Facing internet issue from last 20 days still nit getting any resolution

  • iTejJoshi
    Tej (@iTejJoshi) reported

    @Airtel_Presence @airtelindia 5 days and counting! Complaint logged on 27/08/2026 with a 5-hr resolution promise, but still unresolved as of 01/09/2026.Assigned engineer is ignoring calls and support gives generic technical issue excuses. Highly unprofessional!

  • subimal
    Subimal Bhattacharjee (@subimal) reported

    It is 2 days my office staff cant get the @airtelindia DSL connection restored despite calls, emails and visit to their office. And the advance payment runs up to October26. So we are stranded and provided false assurances. This is the quality of service @Airtel_Presence @DoT_India