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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

May 22: Problems at Airtel India

Airtel India is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 54% Internet (54%)
  • 24% Wi-fi (24%)
  • 11% Phone (11%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Ahmedabad, Bengaluru, Chennai, Hyderabad, Noida, Delhi, Pune, Bhopal, Indore, Nagpur, Chhindwāra, Patna, New Delhi, Nashik, and Lucknow.

CityProblem TypeReport Time
Ahmedabad Internet 12 minutes ago
Bengaluru Internet 46 minutes ago
Bengaluru Internet 54 minutes ago
Chennai Internet 57 minutes ago
Hyderabad Wi-fi 1 hour ago
Noida Internet 2 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • banu_0o0o0
    banu_0o0o0 (@banu_0o0o0) reported

    @_mrchaturvedi @airtelindia Same problem bro

  • cirigirivijayku
    C R VIJAY KUMAR (@cirigirivijayku) reported

    @airtelindia Subject: Request to Allow WiFi Extender Usage for Broadband Connection Respected Sir/Madam, I am using an Airtel Broadband connection with a WiFi connection number: 04015311420. Earlier, I was using a WiFi extender/router along with your broadband connection without any issues. Recently, during a complaint visit, your technician informed me that the usage of WiFi extenders has been technically restricted or blocked from the backend team side. I humbly request Airtel authorities to kindly allow the usage of WiFi extender/router so that I can access uninterrupted broadband connectivity throughout my premises. The extender is essential for proper signal coverage and smooth internet usage. If the restriction continues, I may be forced to cancel the existing broadband connection and shift to another broadband service provider who permits such usage. I request you to kindly resolve the issue at the earliest and restore support for WiFi extender connectivity. Regards, Cirigiri Vijay Kumar Freelance Journalist

  • KovidRaj5
    Kovid Raj⚡ (@KovidRaj5) reported

    Hey @airtelindia I have registered a complaint 10 days ago for which ur team has raised a ticket and resolved the ticket without even solving the issue. and yesterday when I asked them abt the same, no response from ur team. such a pathetic customer service u have 👎🏻

  • itzabhy
    Abhy Bhalerao (@itzabhy) reported

    Dear Airtel what's the point in launching a priority postpaid service when you cannot even offer a good and transparent service for the existing postpaid and prepaid customers first try and achieve that @airtelindia @airtelnews

  • JP_Vaidya
    J P Vaidya 🇮🇳 Bharat (@JP_Vaidya) reported

    @shiv_cybersurg @amazonIN @airtelindia It’s exasperating. We need AI assistants मुक्त service !

  • sanju_soh1
    Sohan 🇮🇳 ಸೋಹನ್ (@sanju_soh1) reported

    Dear @airtelindia , I created an eSIM profile, but it is not working. My device supports eSIM. Please check, as my physical SIM is also not working since 3:30 PM Urgent support please

  • thisisashfaque
    Ashfaque (@thisisashfaque) reported

    @airtelindia what’s the point of so much PR, advertising and marketing When really product has not improved at all Just adding a new plan and new pricing doesn’t solve real issue Please do bring real product before extorting money from customers

  • amansinghaljpr
    Aman Singhal (@amansinghaljpr) reported

    @airtelindia what's the point of airtel black when nobody's there to look after my connection stability #outage #help

  • maddy00___
    Madhan (@maddy00___) reported

    @Airtel_Presence @airtelindia wifi is not working and not able to connect with your customer care agents to raise a service request very poor IVR setup, I want to disconnect my wifi now otherwise I'll sue you guys in the consumer court

  • User_X_Tweets
    User (@User_X_Tweets) reported

    **** you @airtelindia, I mean honestly. Your 5G isn't true 5G, you intentionally latch network onto 4G & can't even solve a network problem, waiting from 4 months now.

  • Karki_03
    k (@Karki_03) reported

    @airtelindia i wanted to stop my wifi service please help me i couldn't connect to customer support.

  • tiwary_vijay
    Vijay Tiwary (@tiwary_vijay) reported

    @airtelindia need to permanently close wifi, your ivr team is just putting call on hold and disconnecting after sometime. I sent email also but no response. Hopeless service. @airtelnews @TheSunilMittal

  • shararaja22
    R. (@shararaja22) reported

    ****** @airtelindia is still yet to get back on this issue. Absolute third-class service provider

  • pyarilal_das
    Pyarilal Das (@pyarilal_das) reported

    @airtelindia can you please solve the 5G issue in our location. Unless we are going to port our SIM

  • parthgohil09
    Parthrajsinh Gohil 🇮🇳 (@parthgohil09) reported

    @airtelindia @Airtel_Presence I converted physical sim to esim and its stuck in activating.. mode with signal gone from physical sim

  • NikhilP56085188
    Nikhil pandey (@NikhilP56085188) reported

    Hello @airtelindia @airtelnews I'm trying to connect with customer support last 5 days but your Ai is not letting me to do that I have a serious problem with my Wi-Fi kindly contact me ASAP

  • pramodkumarca
    pramod kumar (@pramodkumarca) reported

    @airtelindia look like not interested in supporting customer s

  • chanduvirat_
    `chandu (@chanduvirat_) reported

    @airtelindia @Airtel_Presence Customer care is also not responding properly. Please check and provide the refund status and reference number immediately.

  • pankaj928
    pankaj mishra (@pankaj928) reported

    Hello @airtelindia there is no network on my no despite repeated complaint to help line…if you can’t provide network then plz stop taking Money

  • AshishC25259476
    Ashish (@AshishC25259476) reported

    @Airtel_Presence @airtelindia Hi Team yesterday I had raised a request regarding relocation of my dth Dear Customer, ticket for your Airtel Digital TV ID 3025050893 towards Relocation Request is 656384265.Expected Resolution Time is 5/22/2026 06:00:00 PM. Reinstallation request

  • ManojJa72335937
    Manoj Jain (@ManojJa72335937) reported

    Using Internet service from @airtelindia is a cursed. Every time I will get recored message but no solution on card .God Knows why it is disconnect so frequently.

  • Pbhajanka
    Praveen Bhajanka  (@Pbhajanka) reported

    Being an airtel prepaid user, for the first time, today, I experienced slow internet speeds on a full 5G network. Bad days are coming for @airtelindia prepaid users #airtel #prepaid

  • RohiitNirwan
    Rohiit Nirwan (@RohiitNirwan) reported

    @Lawyer_Kalpana @JioCare At least Jio customer care options have an option to open ticket. And even if they make you wait 10-15 days they will come. @airtelindia guys have hidden that option behind AI. I can't even request for a Router change! Why India does not have a proper global reliable ISP!

  • Dpk444
    Deepak solanke (@Dpk444) reported

    From last 4 days I have been requesting to shift my WiFi connection, but the issue is still not resolved. Very poor response from @airtelindia team. Kindly look into this on priority. Wifi ID 02017018926 Request ID 10946008233 @Airtel_Presence @airtelnews

  • keyur_8499
    Keyurgiri Goswami (@keyur_8499) reported

    @PranayCC I'm feeling same since last 1 month every day at 9 to 11 pm airtel. Speed drops to just 1 or 2mbps even if I'm in 5g compatible area and using 5g compatible phone Wrost service @airtelindia thinking of porting to VI now

  • tejal_surana
    Tejalll (@tejal_surana) reported

    Never had this much of issue with Airtel but this is getting worse, The guy who came home for Airtel WiFi seems to don’t care after he only cancelled our service and then never replied back! Airtel doesn’t have a customer support system! All broken @airtelindia

  • DrUdayKhunt
    Khunt Uday (@DrUdayKhunt) reported

    @Airtel_Presence I’ve submitted a written req. for permanent AirFiber disconnection before plan expiry. Acc ID: 20022536936 Couldn’t reach support due to repeated “system under maintenance” IVR msg. Plz ensure: - No bill after expiry - Timely disconnection #airtel @airtelindia

  • sgvkamalakar
    Kamalakar Satapathi (@sgvkamalakar) reported

    @airtelindia @Airtel_Presence The customer support is too irresponsible.. technicians and agents not picking the calls!... Are they sleeping? This kind of service is not bearable... Worst service by @Airtel_Presence ..

  • IamATrivedi
    Abhishek Trivedi (@IamATrivedi) reported

    For the last two weeks, my connection has dropped for nearly 6 hours every day. Want immediate escalation to a senior technical manager to identify the root cause of these repetitive outages and fix them once and for all. @airtelindia @Airtel_Presence @airtelnews

  • Ayas52
    Mohamed Ayas (@Ayas52) reported

    @Airtel_Presence @airtelindia @Airtel_Presence though i have sent you my details over DM for which no response from your end. Please change your name AIRTEL to SCAMTEL so you can scam all the customers blindly and ignore their issue #scamTELxAirTEL