Airtel India service status: outage reports and connection issues
Why is my Airtel India service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
August 5: Problems at Airtel India
Airtel India is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Pune, Chennai, Nagpur, Udupi, Mumbai, Chhindwāra, Coimbatore, Dehra Dūn, Bengaluru, Dhanbād, Delhi, Srinagar, Kozhikode, Hyderabad, and Gurgaon.
| City | Problem Type | Report Time |
|---|---|---|
 Pune
|
Internet | 7 minutes ago |
|
Chennai
|
Internet | 35 minutes ago |
|
Pune
|
Internet | 52 minutes ago |
|
Nagpur
|
Total Blackout | 1 hour ago |
|
Udupi
|
1 hour ago | |
|
Mumbai
|
Total Blackout | 1 hour ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Ankit (@ankitkawatra11) reported@airtelindia @Airtel_Presence Pathetic customer service! After multiple emails,DMs and repeated visits to the Airtel Store,we're now being asked to wait another 72 hours. It's been days without any resolution. How long should customers continue to suffer due to Airtel's failures?
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Bakchod Bastards (@BakchodB) reported@Shobhitanand29 @MahiMishra98 @airtelindia After your bill arrives- call customer support and ask them to refund the charges for days your internet was down. They’ll do it.
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LTD (@LesterDcouto) reported@airtelindia I have just recharged my Indian number with both domestic and International roaming package. You have taken money, said successfully recharged and yet I’m left with no service while being abroad
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Neta Ki Topi (@netakitopi) reported@airtelindia @airtelnews @Airtel_Presence my sim stopped working as I switched it from postpaid to prepaid, you you assire in DM that that you will fix it, but still waiting for the response
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asadul (@MalikAsadul23) reported@airtelindia i am writing this again my issue not resolve yet what are you guy’s doing you can’t giving any response
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Amit Sharma (@amitsharmacrpf) reported@airtelindia @Airtel_Presence inspite of repeated requests since 24 June my internet connectivity has not improved in Lodhi road area and it agents give false excuses and close the requests falsely showing resolved satisfactory whereas they never has spoken to me for resolution.
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Tausif Ahmad (@Tausif_Ahmad_s) reportedI finally ported my Jio SIM to Airtel because Jio's network is very poor. @reliancejio @JioCare @airtelindia
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Rajnish Singh (@Rajnish27256549) reported@airtelindia @Airtel_Presence why Airtel not support to customer regarding the commitment and issue the beha is not tolerate and why customer not file a case in supreme court I pay. Money for your services but not support i port and refunded the balance 1000
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Not Paradox (@notparadox0071) reportedFrom last few days Airtel 5g network not working in dadar west mumbai, despite full 5g signal normal 2gb getting consumed and causing great inconvenience!! 5g unlimited pack is not working @Airtel_Presence @airtelindia
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CA Prabhat Jain (@prabhatjainca) reported@airtelindia what's the point of claiming that you provide the best telecom services when in a developed city like Noida I have to struggle to make/receive calls, can't use phone internet because there is no service. Please get this checked at the pincode 201310, 201312.
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Dr Ratan Saini (@drratansainidb) reported@airtelindia Finally I had to goto your office as it was very poor experience at your facility at 121 and thanks app.
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ನಂದಿisH🔱 (@Nandishskybird) reportedThis bloody @airtelindia just minting the people hard money by the name of recharge.. I don't know how about other networks like JIO, VODAFONE... But, #Airtel when it comes to network, its fcuked up...!. Raised a complaint many times but issue is not solved... Damn!
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ashitayadav (@ashitayadav) reported@airtelindia fraudulently charges in postpaid bills is new heights of service derailing. Earlier it was just bad network now fraudulent IR charges on a bill for a period when the person is in country
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Jatin (@Jatin140720) reported@airtelindia i by mistake chose a wrong plan and wish to request your help regarding the same. Your chatbot is not of much help, hope you can get in touch with me soon.
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Abraham Milton (@abytweetzz) reportedWhat a wonderful service by @airtelindia @Airtel_Presence 👏🏻. Wifi doesn’t work for about 24hrs. We are capped at 2.5GB/day if we use hotspot. How do they expect us to work peacefully? Monthly bills alone arrive on time.
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Vikas kr bhardwaj (@Vikash_CHARLIEE) reportedExtremely disappointed with @airtelindia FASTag support. My faulty FASTag was officially replaced, but the new tag has still not been activated or mapped to my account. My existing balance and annual pass remain stuck on the old tag. #FASTag #CustomerService #ConsumerRights
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Amit (@Amitvuts) reported@ViCustomerCare Dear team @ViCustomerCare thanks for response … but I am customer who is suffering with @airtelindia and #airtel has no customer support
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E20 PETROL GEN- Z INDIA (@jaijairamrathod) reported@airtelindia Mobile company loot 3 days validity bolke recharge kiya abhi tak nahi aaya refund 39rs Ye kitne logo ke sath hota hoga Subject: Complaint Regarding ₹39 Data Recharge Not Working Dear Airtel Support Team, I recharged my Airtel number with a ₹39 data pack after my daily 1.5GB data was exhausted. However, even though the recharge was successful, my internet service is still not working.
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Ranjith Patil (@Ranjith_Patil_) reported@syedaljafer @airtelindia Same issue from #jio sim as well. It is draining out in the mid afternoon only. Even 2.5gb per day is also full wiping out by evening. What is this new #scam
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Aman Patel (@AmanPatelUOA) reported@airtelindia @AdobeExpress Today is very bad network in prayagraj
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asadul (@MalikAsadul23) reportedHello @airtelindia it’s been more 8 hour i am facing this poor network issue my mobile data is not working and i am not getting any help from Your team what kinda poor service you are giving to your consumer we trust you that’s why we choose Airtel but these kinda issue 😒
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Nitin Khatri (@nkhattri004) reported@airtelindia using airtel wifi for more than 6 years, have never faced this much issues till now. Its been more than one month for resolution of one simple issue. The incompetency of resolving this by the engineers and the customer support is the worst.
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nothing (@ankit07singh07) reportedPlease improve your network or atleast provide good customer support My Airtel network is very unstable and low upload speed and so much ping issue Kindly help me @airtelindia @airtelnews @Airtel_Presence
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Amit Pharande (@pharandeamit) reportedNever buy @Airtel_Presence Xtream Fiber Connection... Thrh are worst and utterly slow in response to your installation or shifting request. I put an my existing WiFi connection shifting request on 1st August and today is 5th day and my connection not yet shifted. @airtelindia
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Kings Gowtham (@kingsgowtham) reportedI've fast july'31 on booked #airtel air fiber wifi, already payment already done, as of now still nobody person respond it's very very worst service., Digital Application Form no. 04434417505. Connection request ID 6ZOH5WJEWS. @airtelindia @Airtel
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Advocate Mohd Raheem (@AdvmohdR) reported@airtelindia facing lot of issues with your network all over Hyderabad since 15 days. You are not letting me to port out too. What the heck? @consaff
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Partha Ghosh (@ghosh_partha) reported@airtelindia Airtel Black ID: 10101018414370 Broadband is down for 16 hours now. No resolution received. What is the point of collecting monthly charges but not providing proper service? When can we expect broadband service to be up and working??
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Deepak (@ideepakkanu) reported@airtelindia Why is yr network so relentlessly terrible — not just bad, but among the worst? Is it Bcoz u hide behind a comfortable duopoly nd feel zero pressure to deliver value? Do u simply not care about th customers? You waste no chance to harass nd frustrate yr own users
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Mehul (@kingmehul2003) reportedMy wifi is down since 12 pm ist ... @airtelindia
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Maddy (@Maddy_1900) reported@Airtel_Presence @Airtel_Presence @airtelindia Haven't received any communication from the service engineer regarding today's network connectivity issues. This complete lack of responsiveness and downtime is severely impacting my work. Id #11036971583