Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (53%)
- Wi-fi (23%)
- Total Blackout (11%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: Chhindwāra, Pune, Dimāpur, Bhubaneshwar, Chandigarh, Mumbai, Jaunpur, New Delhi, Hyderabad, Ujjain, Shillong, Kurukshetra, Lucknow, Bengaluru, and Kolkata.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Internet | 2 hours ago |
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Chhindwāra
|
Internet | 2 hours ago |
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Chhindwāra
|
Internet | 3 hours ago |
|
Pune
|
Internet | 12 hours ago |
|
Pune
|
Wi-fi | 13 hours ago |
|
Dimāpur
|
Internet | 14 hours ago |
Full Outage Map
Community Discussion
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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🇮🇳🇮🇳Amit Kumar🇮🇳🇮🇳 (@Amitkum62843873) reportedHi @airtelindia currently, I am using your ₹1199/- postpaid plan. And i want to add a number in that plan but I am facing issue with it. Help me to do that. That sim converted from Jio to airtel
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Subhash Saini (@subhashsaini999) reported@airtelindia @Airtel_Presence My Airtel broadband has been completely down since August 31st at 4 PM, and despite raising service request 11039312225, I'm getting zero resolution! This is beyond unacceptable service. Fix this immediately! It's been more than 48hrs #AirtelWrstSrv
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Sushant S (@SushantTarkash) reportedAbsolutely unacceptable service. Promised resolution within 4 hours, yet no technician has even visited and my internet remains down. Now the complaint has been shamelessly marked “closed” without fixing anything. This is not customer service. @airtelindia
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Ravindra Kishor Lande (@RavindraKLande) reportedNo sign of getting the IP TV connection at my place. request again raised on 26th aug.26 @ Noida Sector 137 airtel store with Amit 9999446884. later visited twice for follow up. nothing has been moved. pathetic service. @airtelindia @Airtel_Presence
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SSN (@ssnpunekar) reportedGood move @ViCustomerCare with new branding. People are now fed up with poor or below poor network quality of @airtelindia and @reliancejio I am willing to pay a better competitive price if you are promising upgrades to network. Also let’s challenge the home internet space
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Bharti Jain (@BhartiJain326) reportedHi @airtelindia ,My sim has suddenly lost all networks .It's been 6 hours since I am facing the issue.please help
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Sayyed Mohseen (@Sdmohseen) reported@airtelindia Because of these ongoing issues, all the other SIMs in my family have already been ported to Jio. This is the last Airtel SIM we still have. We stayed with Airtel even when Jio services were free because we trusted Airtel for better network quality. Unfortunately, 2/3
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Vijay Shankar (@vijayshankar467) reported@airtelindia Extremely frustrated with the pathetic network coverage in my area (PIN: 209601, UP). Ported from Jio to Airtel postpaid expecting better connectivity, but it's turning out to be a massive mistake. Fix this immediately!
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SantoshSRKian (FAN) (@SantoshSRKian) reportedOkay, I’ll provide all the information, but first I’m waiting to see what @airtelindia is actually doing for its customers. Customers deserve answers, proper support, and accountability—not just automated replies. Let’s see how @airtelindia handles this.
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Ashutosh Singh (@as8012285) reportedDear @Airtel_Presence @airtelindia, requesting your kind support regarding my broadband refund for ID: 053214286644. The router has been successfully handed over to Shadowfax (ID: R2197916190SRL).Although the connection was initially managed by someone else, I have been making-
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Saffron Chargers (@SaffronChargers) reportedI shifted to a new house and requested Airtel to relocate my WiFi connection. Instead, Airtel is telling me to remove the router myself and bring it to them - even though it is installed at a considerable height. I’m currently out of the city and only my mother is at home. I’m not a technician. How am I supposed to safely remove it? And when I asked Airtel to send their team, their response was: “We won’t do it. You can cancel the connection.” Here’s the shocking part: when I got the connection, Airtel told me that shifting the connection would be THEIR responsibility. Promise the service while taking the customer, then refuse to provide it when the customer actually needs it. This is what Airtel customer service has come down to. @airtelindia - is this your idea of customer service?
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Keshav (@Keshav_2308) reported@Airtel_Presence @airtelindia @Airtel_Presence It's been more than one hour, still the issue has not been resolved!
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ro 🍉 (@cricketnoises8) reported@airtelindia I've been reporting issues with internet getting disconnected for the past month. There's been no follow up, no resolution, no technician who came to check it out. Everytime I call customer care they say it'll be resolved in a day and absolutely nothing is done.
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Vishnu Vijay (@vishnuv94) reported@airtelindia @airtel_presence Still awaiting a response after 3 hours. I have no working channel to raise this complaint. Please address this urgently as it is affecting our work.
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Abhishek Kochhar (@abhisheKochhar) reported@airtelindia @Airtel_Presence I’ve tried reporting this issue multiple times but you guys are only interested to connect to a human for sales, not for support. International roaming plan activated on a number and it’s not working. It’s been 3 months.
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Varun Bhat. (@VarBosR) reported@143_pushpendra @airtelindia I never thought I'd see "E" again bro. Faaaaaa
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Siddhu Shah (@SiddhuShah55) reported@iamsrk @airtelindia @ViCustomerCare — forcing people to recharge just to access basic customer care is not “service,” it’s exploitation.
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Gujju_singhThakur (@Gs_Bishtldos) reportedCurrently, only Airtel and Jio have a monopoly in the country, and recharge prices are increasing day by day. They have very skillfully eliminated all other telecom companies by offering them for free first. Now they have started such recovery for their three months of free service that it's unbelievable. Monopoly in any field can only lead to inflation and helplessness. If Vodafone, Idea, Tata Docomo, MTNL, Aircel, and other companies existed today, Jio and Airtel wouldn't be able to dictate terms. The government also seems to be standing in their favor. It appears the government has handed over everything to these selected companies. Who will treat these predatory companies that offer 28 days of recharge in a 30-day month? Other options for the country's citizens have been deliberately eliminated. This is absolutely not right, and I strongly oppose this monopoly. @PMOIndia @airtelindia @reliancejio
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Akshay Sharma (@livelovenchill) reportedOld complaint: 144993628 New complaint: 658558238 How many more times do I need to complain before someone actually fixes this? @airtelindia
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AMLAN PRIYABRATA BARIK (@AmlanPriyabrata) reported@airtelindia @Airtel_Presence, 3 complaints.0resolution.💀 SR:C5AGD3EST20260821374378 C5AGD3EST20260808259524 C5AGD3EST20260828363655 2026 re bi indoor re network nahi,internet crawling speed re chaluchhi. Paying for 5G, getting frustration. Fix this. @TRAI#AirtelDown
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bipin chaturvedi (@bipinchaturved) reportedHorrible customer support, Closing complaint Without sharing closure remark. New complaint ID-658563471. No any seniors monitoring you poor customer service @airtelindia
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Pushkar Prasad (@pushkarprasad11) reported@airtelindia You have very bad coverage in Greece. Calls don’t go thru most of the times, data and internet speed is atrociously slow. Nothing connects. Made a mistake taking the international pack for self and wife.
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Pallavi Dutta (@pallavi_dutta1) reported@airtelindia asked for your Wifi connection. Paid a deposit of 1500. Installation POC didn't show up for a week. Cancelled the order but your team keeps delaying the refund. They keep asking me to wait for a call to refund my money? What is this customer experience? HORRIBLE!
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Raj (@trilobite_1970) reportedDaily multiple spam calls from Airtel customer care. Why? @airtelnews @airtelindia
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సుरेsh (@SureshJ00046793) reported@airtelindia This is extremely frustrating as I’m unable to use the service properly. Please look into this urgently and arrange a technician visit to resolve the issue. Complaint/service request number -11039463468, Airtel Black account: 10101029766423, provide an update on the resolution.
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Vishal Rastogi (@CreativeBloke) reportedPathetic service from @airtelindia continues. Constant broadband failures, zero reliability, and now a complete outage since 1st Sept with absolutely no update. If you’re facing the same mess, speak up. #airteloutage @Airtel_Presence
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Balvant singh (@balvantkunal) reportedI am no longer satisfied with this service. Therefore, please disconnect/terminate my Airtel Black connection and provide me with written confirmation once the connection has been closed. @airtelindia
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Abhijeet R. Gupta (@1dec87) reportedFor one thing, it’s hard to get through to Airtel on the phone; I end up wasting all my time just navigating through the automated menu options. I have installed Airtel Wi-Fi and a TV set-top box. The set-top box doesn't seem to be working properly; it takes 20 minutes to start up, and I have to switch it off and on again. Please resolve this issue! @airtelnews @Airtel_India_ @airtelindia #airtel_mumbai
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Rakeysh Mahato (@RakeshM73729325) reportedMy broadband is not working from last 2 days and till now no call from engineer @airtelindia
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roshan jha (@jha__roshan) reported@airtelindia @airtelindia Not only has your service team failed to show up despite repeatedly rescheduling my Wi-Fi appointment, but there is absolutely no response to my complaint on Twitter either. This is not the level of service expected from Airtel.