Airtel India service status: outage reports and connection issues
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Full Outage Map
Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.
Problems in the last 24 hours
The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Airtel India. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Airtel India users through our website.
- Internet (55%)
- Wi-fi (22%)
- Total Blackout (10%)
- Phone (10%)
- E-mail (3%)
- TV (1%)
Live Outage Map
The most recent Airtel India outage reports came from the following cities: New Delhi, Nagpur, Chhindwāra, Bhopal, Shiliguri, Bengaluru, Chennai, Delhi, Lucknow, Patna, Hyderabad, Kolkata, Chandigarh, North West Delhi, and Ahmedabad.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi
|
Wi-fi | 32 minutes ago |
|
Nagpur
|
Internet | 1 hour ago |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Chhindwāra
|
Wi-fi | 1 hour ago |
|
Bhopal
|
Internet | 3 hours ago |
|
Shiliguri
|
Internet | 3 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Airtel India Issues Reports
Latest outage, problems and issue reports in social media:
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Kana Ram Yadav (@KanaRam11401470) reported@Neend_Ki_Rani @airtelindia I also faced this problem from last 9 months. I already complaint it but since 9 months no resolution of my complaint.
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Sweta Chellani (@KodwaniSweta) reported@Airtel_Presence Unfortunately youll have not addressed anything internally or with me or your team in nasik. 6 days I'm waiting for the wifi to be installed. Pathetic service. Without sim card without wifi. Lalit, Aditya, Sumit(nasik team) everyone is only giving excuses. @airtelindia
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Techenthusiast (@Suvaleena1) reported@airtelindia @Airtel_Presence the wifi Hotspot is not working for several weeks now
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Prashant mishra (@Mishraprashu143) reported@airtelindia i am trying to disconnect my wifi connection number 056224966855_wifi due to shifting . Kindly arrange as your customer care service is badly annoying
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Chandni (@Chandni4mdubai) reported@airtelindia extremely unprofessional international call centre service. Your agents are not able to solve the query on top of it they disconnect the call.. Highly unacceptable
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Kelvin Sharma (@kelvin_sharmah) reported@airtelindia @Airtel_Presence is intentionally delaying my service request closure issue just to charge money from me looting illegally..I urge @TRAI to take serious actions against the employees responsible
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CA Kanta Sharma (@cakantasharma) reported@airtelindia i filed a complaint wide complaint no. 11037550848 on 10th August but no one has visited till now. Your area exec says get your no. Ported, he can't do anything. This is the state of airtel in Indian capital city and on prime location.
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trishul reddy (@trishulreddy7) reported@airtelindia My internet is not working and I’ve already raised a complaint. Your technicians are now saying the address in my account is incorrect. I submitted valid address documents when the connection was installed, so how was an incorrect address recorded? Please resolve
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Shekhar🇮🇳 (@Shekhar214507) reported@airtelindia @Airtel_Presence @TRAI please resolve my issue Hi, your complaint No. 31-1000014441311 raised for your Airtel Number 949187xxxx has been closed. If you are dissatisfied with the provided resolution, Stop telling lies and open my complaint
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alok.... (@alok4u4ever) reported@Airtel_Presence @airtelindia when I called that number there was no response as it was from IVR. If a customer's number is busy, installation person didn't call back after 10-15 minutes or next day. Without ringing they marked it cancelled. What kind of customer service is it?
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GOTHANDARAMAN 🚩🚩 🚩 (@gothandaraman_) reported@airtelindia @Airtel_Presence My Airtel internet has been down for 10 days now. Raised multiple complaints but no resolution or response yet. This is extremely poor service. Please fix this urgently or I'll have to consider switching providers. #AirtelDown #CustomerService
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Yasin (@_im_yasin_) reported@airtelindia @airtelindia Your service is extremely disappointing. I have complained multiple times about my Airtel Xstream Fiber internet issue. Every time I’m told, “technician will visit. Today I was again promised on call that a technician would come by 12:30 PM, but not come
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Pradeep Kumar (@PagalPradeep12) reported@reliancejio @JioCare Your internet sucks .@airtelindia please help me to port in
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ravindra.eluri (@ravindrae) reported@airtelindia severe network issues in and around my building ..is there a mail ID I can send and report the issue
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Agni kumar (@iamanni0) reported@airtelindia My ₹399 plan is active, but mobile internet is completely not working. Airtel Thanks keeps asking me to complete “First Recharge” when I try to raise a complaint. Even 198 shows the same issue. Please check and restore my internet ASAP. #Airtel @airtel
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Amit Arya (@Amitary70138148) reported@airtelindia Urgent! My SIM activation request was not approved by the Sarita Vihar store, even after I completed the ₹199 recharge as instructed. I personally spoke with Customer Care, who confirmed the SIM can be activated/reissued through the store. Please verify the issue.
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Sampada Kinalekar (@Sampada23may) reported@Airtel_Presence @airtelindia I messaged you almost 2 hrs back and there is no reply from your side. Your area manager has blocked my number. What type of service is this . My entire complex is reaching out to @JioCare to switch to airtel.
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Nagesh (@NSGawade) reported@airtelindia @airtelindia My Call Waiting service is not working on my Airtel number. Incoming calls are not being alerted when I’m already on another call. Please check the issue & activate/fix Call Waiting on my number. Kindly resolve this at the earliest. #Airtel #CallWaiting
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Sweta (@swetakasat) reported@JioCare For five years we never had a problem in this area. It's just since a week now that too for few numbers. Do you suggest it's time we all shift to either @airtelindia or @ViCustomerCare?
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ashish somani (@ashish_somani) reported@airtelindia your services are degrading day by day. Be it mobile or wifi, paying for 200 Mbps plan and receiving below 30 Mbps. Unable to take client calls from home. 5G speed on mobile is below 20 Mbps, perks of being a premium customer.
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SHIvank Yadav (@sh_shivank) reportedI recharged with ₹349 unlimited 5G plan but my Net speed was slowright after using my daily 2 GB limit.If this is how your unlimited 5G works it is very misleading Jio offers a better service in this regard If this issue is not resolved I will port my number to Jio @airtelindia
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Bunny (@TFIBUNNY) reported@airtelindia Your 5G is not working and even 4G is extremely slow. My daily data is getting wasted due to constant buffering and poor connectivity. Please create a network complaint immediately, share the complaint number, and fix the issue urgently. I need fast
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u (@NotUjjwal) reported@airtelindia @Airtel_Presence I don’t know how data loan is activated on my phone and now your customer care is refusing to take a complaint to get it checked. @TRAI if you’re not a bunch of shameless and useless crap, take some action against airtel. SUSPEND THEIR LICENSE
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Saurabh Raj (@iamsaurabhraj) reported@airtelindia raised a MNP request on 14th Aug via your App and paid for a prepaid plan on the same day but I am yet to receive my SIM. Disappointing way to welcome a customer. To top it up there’s no way I can reach out to customer care- all I can interact with are AI bots.
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Kushal Khabiya (@kushalskhabiya) reported@Airtel_Presence No reliable customer care. No WiFi since many days. No person has come to resolve an issue. In your app, no complaint is been taken. Customer support is ai. @airtelindia Shall I get the support or should I buy another connection? @Airtel_Presence 025314512138
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Amitoj Gautam (@amitojgautam) reported@airtelindia @Airtel_Presence I’m facing what appears to be a serious IPv6 routing/throughput issue on my Airtel broadband. My 300 Mbps connection gives ~300 Mbps download AND upload on Speedtest. However, with IPv6 enabled, Dropbox uploads collapse to around 10–15 KB/s, and services such as Gmail and some websites also become extremely slow/unresponsive. After disabling IPv6 on the Ethernet adapter, Dropbox immediately jumped to ~39 MB/s and the affected websites started loading normally within seconds. This has been reproduced consistently, so it does not appear to be a general bandwidth or Dropbox issue. Please escalate this to the network/IPv6 team and check IPv6 routing, packet loss, MTU/PMTUD and provisioning on my connection.
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𝙐𝙨𝙩𝙝𝙖𝙖𝙙🔥ᵖˢᵖᵏ𝙘𝙪𝙡𝙩 🀄️🚩 (@USTHAAD_PK_CULT) reportedInstead of focusing on bringing 5G, first make sure the network has proper signal coverage. Plan it properly if the signal is strong and reliable at this time, everyone will switch. I’m seriously fed up with Jio and Airtel. Mod gud daniki get ready @reliancejio @airtelindia
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Sushant Naik (@Sushant_MNS) reported@airtelindia @airtelindia @Airtel_Presence Our other Airtel connections are working properly; the problem appears to be with the main broadband connection/router. Please investigate this on priority and resolve the issue permanently. Kindly share an update on the complaint.
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𝑫𝑯𝑨𝑹𝑴𝑬𝑺𝑯 𝑮𝑶𝑯𝑰𝑳 (@dharmeshhgohil) reported@airtelindia fix this problem 😡
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Green Galley⛵️🇮🇳 (@brijendramahla) reported@Airtel_Presence @airtelindia Hi team, I’ve been trying to connect with a customer care executive but the IVR keeps looping / only offers automated options. No way to reach a human agent. Kindly help me get connected or arrange a call back. Looking forward to your support.