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Airtel India

Airtel India service status: outage reports and connection issues

Why is my Airtel India service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

Full Outage Map

Airtel India is the second largest provider of mobile telephony and also second largest provider of fixed telephony in India, and is also a provider of broadband internet and subscription television services.

Problems in the last 24 hours

The graph below depicts the number of Airtel India reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

June 14: Problems at Airtel India

Airtel India is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Airtel India users through our website.

  • 56% Internet (56%)
  • 23% Wi-fi (23%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 2% E-mail (2%)
  • 1% TV (1%)

Live Outage Map

The most recent Airtel India outage reports came from the following cities: Cuttack, Pune, Kanpur, Guwahati, Jaipur, Rohtak, Chhindwāra, Nagpur, Chandigarh, Bengaluru, Chennai, Mumbai, New Delhi, Hyderabad, and Kaithal.

CityProblem TypeReport Time
Cuttack Internet 44 minutes ago
Pune Internet 3 hours ago
Kanpur Internet 3 hours ago
Kanpur Internet 3 hours ago
Guwahati Internet 3 hours ago
Pune Internet 3 hours ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Airtel India Issues Reports

Latest outage, problems and issue reports in social media:

  • Ankit71842885
    Ankit (@Ankit71842885) reported

    Internet not working, @airtelindia unable to connect customer care as well @Airtel_Presence

  • mubassir924
    Mubassir (@mubassir924) reported

    What a fraud company airtel is, there is no way to tell your problem to the customer care, they are not replying to my dm @airtelindia

  • hippoincrisis
    Hippo (@hippoincrisis) reported

    @airtelindia since you have stopped responding my dms. The airtel chatbot is useless with no help at all. It has been more than a week I have no signal on my phone. Are y'all planning on fixing it or will you refund the amount i wasted to recharge since I'm not able to use it.

  • bashaboiena
    kaushik (@bashaboiena) reported

    @airtelindia, I am struggling to raise a wifi related complaint through app and I am not able to find a way to raise a complaint. Can you consider this as a complaint and get my wi-fi fixed asap. Removing humans everywhere will not work.

  • Pushpendra97357
    Pushpendra Chandel (@Pushpendra97357) reported

    @airtelindia Airtel 5G network is performing very poorly in Raseda village, Balodabazar district, Chhattisgarh (Pin Code: 493332). Please take immediate action to resolve this network connectivity issue. #Airtel5G #NetworkIssue

  • Khizarhayat8830
    Khizar Hayat (@Khizarhayat8830) reported

    @Airtel_Presence @airtelindia @TheSunilMittal Till now No resolution of my issue its now been 15 days, worst internet service, Or just simply tell me you people cannot do #airtelworstinternet

  • GroverKg
    Keshav Grover (@GroverKg) reported

    @airtelindia hi, I am thinking of changing my service from prepaid to postpaid..can I expect a call so that all doubts will get clear

  • pakubhatia
    Prakash Bhatia (@pakubhatia) reported

    @Airtel_Presence @airtelindia the network you are providing to ur postpaid users here is worst..God knows how pre-paid customers are surviving with ur #patheticservices

  • boopfy
    Sia (@boopfy) reported

    My 5G internet is completely broken and I’ve been trying to reach a human at customer care. I called 121 three times, but the automated system refuses to connect me to an actual person! What kind of behavior is this? @airtelindia @Airtel_Presence

  • Pratik19331527
    Pratik (@Pratik19331527) reported

    @airtelindia why tf is my wifi not working for last 3 hours

  • pragathipk
    PK (@pragathipk) reported

    Dear @airtelindia @Airtel_Presence Your 5g network is very bad.

  • Pal_Shyam99
    Shyam Pal (@Pal_Shyam99) reported

    @Airtel_Presence @airtelindia 65+ hrs broadband outage. SR: 11032402977 DSL: 01126995058_wifi Executives promised resolution in 5–6 hrs, but no fix. Engineer says no task assigned, while Airtel claims escalation done.Complete mismanagement. Urgent action needed.

  • prataptanya
    Tanya Pratap (@prataptanya) reported

    @ViCustomerCare Have sent a dm. Terrible customer service. @reliancejio @airtelindia I want to port my number

  • Azad_Bol
    शैलेश धर्मा_A+ve (@Azad_Bol) reported

    @airtelindia is there anybody who can solve #DTH problem. Since morning I am trying to reach you customer care but except pressing boobs, I pressed almost all keys on mobile but can't reach?

  • SatoshiPixel
    Satoshi (@SatoshiPixel) reported

    @airtelindia @Airtel_Presence Another promised deadline missed. Your team officially committed resolution of Ticket ID 11032264862 by 11:30 AM today. No engineer visit, no call, no update. It's been 7 days of continuous follow-ups and false assurances.

  • IraianbuT
    Iraianbu T (@IraianbuT) reported

    Paying for an Airtel plan that promises unlimited 5G, connected to a 5G network in a covered area, yet the unlimited 5G benefit isn't working. Customers are paying for a service they're not receiving. @AirtelIndia please explain and resolve this. #Airtel5G

  • ImDiwakar24
    Diwakar Pandey (@ImDiwakar24) reported

    My Phone lost. Need urgent Airtel SIM block to prevent misuse. Customer care is only asking me to visit a store, but stores are closed. Please help block my SIM and guide me on getting a duplicate SIM with the same number. @airtelindia @Airtel_Presence #Airtel

  • devgandhi240
    Dev inder Gandhi (@devgandhi240) reported

    @airtelindia @Airtel_Presence my tweets calls are ignored am paying bills for this bullshit service where my concern is ignored knowingly and goof ups you people are doing such a jerk service am getting all mess and annoying2/2

  • 1FahimAkhtar
    __cryptorover___ (@1FahimAkhtar) reported

    @airtelindia @Airtel_Presence I have said this many times: I am paying ₹700 every month, airtel air fiber .yet I am not even getting 2G speeds. If my problem isn't resolved now, I’m going to throw this away Don't buy #airtel airfiber

  • nilesh_kachhia
    Nilesh Kachhia (@nilesh_kachhia) reported

    @Airtel_Presence @airtelindia Sorry to say that the lady attending my call for knowing complaint status regi as on 3rd June26...not able to send the status via sms why? My complaint no is 31-1000014086127. I am facing the worst service since last 10 years of experience. Improve

  • vins1628
    Vinay (@vins1628) reported

    @airtelindia I have been facing issues with my wifi connection from the day it’s installed, multiple calls have been made to technician and and customer care but my issue is not yet resolved simply fake assurance.The horrible service and harassment to customer.worst @airtelindia

  • iam_hameedvr
    Hameed (@iam_hameedvr) reported

    @airtelindia @Airtel_Presence The installation engineer is asking 250 INR For shifting connection at same location - in your app it says free I already paying bills for unstable internet connection Why I need to pay extra, he also says that his office is asking @jagograhakjago

  • pradeepgorur
    Pradeep Gorur🇮🇳  (@pradeepgorur) reported

    @Airtel_Presence @airtelindia This is your 5g priority connectivity , so much noise and marketing gimmicks but zero accountability! In Bengaluru we are getting edge network in 2026 #Airtelpriority #airtel #Airtelfastlane

  • sanjeevbaliga
    Sanjeev Baliga (@sanjeevbaliga) reported

    Switching from @airtelindia to @reliancejio after years of loyalty. Weeks of unresolved issues, broken promises, and zero support. Airtel clearly doesn't care about its customers anymore. Time to move on. #Airtel #Jio

  • Shakirsyed1234
    Syed shakir (@Shakirsyed1234) reported

    @airtelindia We are not receiving Airtel 5G services in our area despite having 5G- plans. The network coverage and internet speed are poor, causing inconvenience to many users. Kindly look into this issue and provide an update on it

  • CAMansiGupta
    CA Mansi Gupta (@CAMansiGupta) reported

    @Airtel_Presence @airtelindia What kind of coordination is this? Yesterday morning, I called customer care to inquire about IPTV. During the call, the representative explained the benefits and proceeded to combine our postpaid numbers and Wi-Fi services.

  • ArGaurav2
    Ar. Gaurav khandelwal (@ArGaurav2) reported

    @airtelindia sucks. Worst network. Worst speed. @Airtel_Presence money sickers.

  • Pathaniaanshul7
    Anshul Pathania (@Pathaniaanshul7) reported

    @reliancejio Jio mobile data and fiber not working in manali its better to switch @airtelindia

  • BilalRashid_0
    Masrat Bilal (@BilalRashid_0) reported

    Dear @airtelindia, my ₹349 plan includes Unlimited 5G Data, but my daily 2GB is still being deducted. I use a Samsung Galaxy *** 5G and have a 5G signal. The issue started after recharge and remains unresolved. Please fix it urgently. @Airtel_Presence @DoT_India

  • virus_vally
    Virus (@virus_vally) reported

    Hey @airtelindia Is there any defined timeline for resolving customer complaints? My complaint was raised on 26 May and is still unresolved. Multiple follow-ups, but no solution. How long should a customer wait for a resolution? #Airtel #CustomerExperience #CustomerSupport