1. Home
  2. Companies
  3. BSNL
  4. Ernākulam
BSNL

BSNL outages and service status in Ernākulam, Kerala

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Ernākulam, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Apr 28, 11:27 PM GMT+5:30.
  • 47% Internet (47%)
  • 20% Wi-fi (20%)
  • 20% Phone (20%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Ernākulam, Kerala

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Ernākulam, Kerala and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Ernākulam, Kerala

The most recent BSNL outage reports came from the following cities: Cochin, and Aluva.

CityProblem TypeReport Time
Cochin Internet 6 hours ago
Cochin Internet 7 days ago
Cochin Internet 7 days ago
Cochin Phone 8 days ago
Cochin Phone 8 days ago
Cochin Wi-fi 12 days ago

Nearby cities with recent reports

Cochin

3 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Ernākulam, Kerala

Latest outage, problems and issue reports in Ernākulam and nearby locations:

  • raush44
    Raushan kumar (@raush44) reported from Cochin, Kerala

    @CMDBSNL @ErosNow Services provided by BSNL is worst compared other networks. Charges are maximum for minimum facilities. Only Government sector people are bound to use this network and then CEO of BSNL will say the company is in loss. It should be shut down.

  • Ravisankarmk1
    Ravisankarmk (@Ravisankarmk1) reported from Tripunittura, Kerala

    @BSNL_KL 1/2 using landlane connection from. Last 20 years from last few years service is very very poor.service and response from thrikkakkara bsnl is very bad. In a year only few months will get service incredible perfomance. We disconnected but again rw opened - received.-

  • dinuad
    Dinu. AD (@dinuad) reported from Aluva, Kerala

    @BSNL_KL I received my BSNL Bill, but u had charged me installation fees. I had paid the instlln fees alrdy to agent. I had also filed a complaint on customer care num onn28 june. There is still no response. I tried calling local office. No body picks up phone in Aluva BSNL.

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Cochin, Kerala

    @George53419980 @Nameis_Vishal @BSNLCorporate @BSNL_KL I had unable to check the speed as the 4G service is not started with bsnl in my city hope that it will be launching next month so will be only using the service and would check.

  • Sachinpt444
    Sachin P. T (@Sachinpt444) reported from Tripunittura, Kerala

    Bsnl Land-line and broadband not working for past few days. Please help. Land-line No: 0485 2277559 @BSNLCorporate @BSNLKERALA

  • raush44
    Raushan kumar (@raush44) reported from Cochin, Kerala

    @CMDBSNL @ErosNow First BSNL should take pride in providing better service to its customers regarding calls and internet on mobiles. When all other networks are provided 4G with better connectivity and super net speed BSNL is fighting to upgrade it's towers.

  • Crackpotnajla
    Najla Shaikh (@Crackpotnajla) reported from Tripunittura, Kerala

    Hey @airtelindia please give me good cause why I should not cancel your BB service. Every month I pay 1700 for a 1400 plan.8 of 10 times I have no WiFi. I raise a ticket,ur engg don't respond after the first call. 121 doesn't work cos my reg no is BSNL. When I call from my 1/n

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    After one Year using @BSNLCorporate @BSNL_KL my 4G Sim for my all until this last day was using @JioCare yesteday after bad network thrown the jio Sim and now recharged my 4G sim for usage let me see how do it fits for me expecting a lot from bsnl.

  • dhiraj1434
    Dhiraj Ranjan (@dhiraj1434) reported from Cochin, Kerala

    @BSNLCorporate @BSNL_KL UPC code issue. Pathetic customer service. I'm fed up with the service bsnl provides.

  • ToBeCrucified
    Sunil (@ToBeCrucified) reported from Tripunittura, Kerala

    Fire 🔥 Thought: Millions of unemployed in India. Why the Govt.of India cannot appoint all those who have conscience and suffient knowledge and against Corruption in BSNL?. BSNL always looting the money of the public. Solution? Hand over BSNL to all those who have Conscience. Y?.

  • sanjeevgkumar
    Sanjeev Kumar G (@sanjeevgkumar) reported from Tripunittura, Kerala

    @bsindia @manchandamegha In the VRS document it was stated that the dues will be paid in 2 installments, one in 2019-20 and next in 2020-21. This will help the retirees to get tax benefits in 2 years. Now if they are giving as one instalment in 2020-21 then the tax outgoing will be higher. #BSNL #vrs

  • klnithin
    Nithin.K.Lenin (@klnithin) reported from Tripunittura, Kerala

    Hmm !! Urs my humble request to the team and the department to follow the #4G services on the bsnl network Soon. It's fine and working good I guess dont know much more but not that much free as @JioCare let me see for the whole day.

  • S_Nambiath
    Surendran Nambiath (@S_Nambiath) reported from Tripunittura, Kerala

    Sorry, if one doesn't learn from others' mistakes, one is doomed to learn it the hard way, from one's own. Not that BSNL/ MTNL was doing a wonderful job ( I had to take 1/2 day leave everytime the home landline came down - that's monthly), but wish your friends change now!

  • ukkuru
    George Ukkuru - A Quality Enthusiast (@ukkuru) reported from Tripunittura, Kerala

    @dr_aroskar @MoHFW_INDIA Bsnl numbers are not working either

  • raush44
    Raushan kumar (@raush44) reported from Cochin, Kerala

    @CMDBSNL will BSNL services in India improve and come to level of other private network like, Airtel, jio, vodafone. It's internet connectivity is worst as compared to other network. In kerela it's so pathetic that 2G is also not available with proper speed.

  • APonnachan
    ashwini ponnachan (@APonnachan) reported from Tripunittura, Kerala

    @BSNLCorporate Hi Team I am getting reminder to pay bill. I tried reaching support as usual no response. I have not got any response from anyone even after complaining. I do not have any connection installed of bsnl on what basis I am being send bill.

  • raush44
    Raushan kumar (@raush44) reported from Cochin, Kerala

    BSNL services in kerela is worst but all over India they are advertising with slogan of connecting India and connecting people. In reality cheating people by charging higher for every plans. Decades old communication towers but advertisement advance. Very sorry state.

  • GPrasha08985564
    anonymous (@GPrasha08985564) reported from Aluva, Kerala

    @BSNLCorporate @BSNL_KL @CMDBSNL @TRAI #bsnl #FttH not working. Location Aluva, near railway station. No. 0484 2955122. Phone line working. No internet access even using LAN cable. Issue has been there since yesterday afternoon. Please resolve at the earliest. 965660 three 404

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • om_prakkash
    Om Prakkash Sharma (@om_prakkash) reported

    Since January 2026 this issue is there. They gave all sorts of replies in this duration and now finally they say they have done maximum network optimization. now problem we are facing is due to the handset not the network. I don’t understand if Jio amd BSNL works why not airtel

  • Jambukeswaran
    Jambukeswaran A (@Jambukeswaran) reported

    @BSNL_KTK @BSNLCorporate complaint gets closed without solution. Received message ''Dear customer, your docket has been closed. Docket Number-D2626141654548. BSNL Call Centre.''

  • Riazch58
    The World Relation/TAP (@Riazch58) reported

    Network Crisis in Dodasan Balla Rajouri Residents Face Poor Connectivity Call for Action Against Airtel Jio and BSNL The World Relation/TAP Rajouri, 28 April 2026 Rajouri: A serious connectivity issue has emerged from Dodasan Balla village in Tehsil Thanna Mandi, where residents are struggling with extremely poor mobile network and internet services. Speaking to The World Relation, locals expressed strong dissatisfaction, stating that despite spending ₹500 to ₹800 on monthly recharges, they are unable to access proper internet or even make stable phone calls. According to residents, internet services are almost non-functional inside homes, forcing people to step outside just to get minimal connectivity. Even then, the internet speed remains very slow, and in many areas, signals completely disappear even during the daytime. Frequent call drops have also become a major issue, disrupting communication and daily activities. Residents have raised serious concerns over the services provided by Airtel, Reliance Jio, and BSNL, alleging that companies are charging full amounts but failing to deliver basic services. The public has appealed to Deputy Commissioner Rajouri to take immediate notice of the issue and direct telecom providers to improve connectivity in the area. Locals stressed that in today’s digital age—where education, business, and communication heavily depend on the internet—such conditions are unacceptable. Now, all eyes are on the authorities and telecom companies to see whether they take prompt action or if the people of Dodasan Balla will continue to suffer.

  • Oves786
    theShaikh (@Oves786) reported

    @BSNLCorporate since 5 6 days I'm trying to get a bsnl sim . I can't find also applied via website no update received. Help me to get a bsnl sim. My pincode 401107/401105 were us the nearest csc

  • abhirukChatter1
    Abhiruk Chatterjee (@abhirukChatter1) reported

    @TelecomTalk BSNL will eventually raise prices too. They are also here for the profits and sooner or later they will raise the price. But in order for them to do that, they will have to work really hard to make the network strong.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @kannammaaa_ Dear Customer, Greetings of the day! To activate DND on your BSNL number, send "START 0" to 1909 to block all commercial messages. Alternatively, dial 1503 from your BSNL number to request DND activation. Please allow up to 24 hours for processing. Regards, BSNL Care (Kusum)

  • bansprince
    PRINCE BANSAL (@bansprince) reported

    @bsnl_care Dear BSNL Care, it has been 6 days since your last response on docket D2012139140323, yet no update has been provided. The connection is still down. Kindly share current status and expected timeline for resolution. This is an LPG agency line affecting consumers.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @1eternalspirit Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Our team is working to resolve the issue and will provide a solution shortly. We kindly request your patience for a little longer. Regards, BSNL Care (Sonu)

  • opchoubey1707
    Om Prakash Choubey (@opchoubey1707) reported

    @BSNLCorporate BSNL service at Hayuliang PIN-792104 has been completely paralysed since the last 7 days. No one is found to restore it. SDOT Tezu has been informed on phone, but till today no restoration. Fin.Transactions badly affected as No OTP comes. Pl get it restored ASAP.

  • waymani
    🅜🅐🅝🅘 Shánkár🫆 (@waymani) reported

    @robertravi21 Respected Ravi Sir, With due respect I would convey to you that in my home area bsnl broadband services are not promptly deployed. Many a times I have requested through bsnl customer service but it was of no use. So I have to put it across to you.please see.