BSNL

BSNL Outage Report

Why is my BSNL service not working?

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours

The graph below depicts the number of BSNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BSNL  Outage Chart 08/21/2025 22:25

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Will BSNL compensate me for the outage?

BSNL outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BSNL and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BSNL has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  1. Internet (40%)

    Internet (40%)

  2. Phone (25%)

    Phone (25%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent BSNL outage reports came from the following cities: Bengaluru, Cochin, Trichūr, Thiruvananthapuram, Mumbai, Chennai, Patna, Guwahati, Hyderabad, Kolkata, Malappuram, Ranchi, Jamshedpur, Gopālganj and Kolhāpur.

Loading map, please wait...
City Problem Type Report Time
IndiaBengaluru Internet
IndiaCochin Internet
IndiaTrichūr Phone
IndiaCochin Internet
IndiaThiruvananthapuram Total Blackout
IndiaCochin Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • 4tuhin Tuhin (@4tuhin) reported from Bilāspur, State of Chhattīsgarh

    @BSNL_CG_Circle I was trying to port to BSNL prepaid since last three days. After entering details and uploading Aadhar and photo, the submit button not responding. My UPN also expiring today. Now, with this kind of service, I am thinking seriously about not going for it.😠😠

  • jay2406 𝙅𝙖𝙮𝙖𝙥𝙧𝙖𝙠𝙖𝙨𝙝 𝙈𝙤𝙝𝙖𝙣 @ 🔟 🦂 🌠 ⚡ 🐯 (@jay2406) reported

    I always wondered, given BSNL is a central govt entity, why BSNL has not upgraded to 4G and other latest technologies? BSNL has very huge customer base. But, lack of adherence to new technologies is costing BSNL the erosion of customer base. India must embrace new technologies!

  • DeepishSh Deepish Sharma 🇮🇳 (@DeepishSh) reported

    BSNL fiber cable was broken at a point.Informed vendor and exchange Dehra but in vain it is more than 24 hour the internet is down for 35+ connections.I personally visited spot no one is repairing it! @BSNLCorporate @BSNL_HP Who is responsible for consumer loss? Poc-7018875584

  • jay2406 𝙅𝙖𝙮𝙖𝙥𝙧𝙖𝙠𝙖𝙨𝙝 𝙈𝙤𝙝𝙖𝙣 @ 🔟 🦂 🌠 ⚡ 🐯 (@jay2406) reported

    Take our case. All our phone connections were of BSNL earlier. But, poor net performance goaded us to do number porting and pick Jio. Myself and My mom wud not have shifted to Jio's prepaid phone, if BSNL's service, especially internet speed was 4G. But, BSNL is still having 3G.

  • Raikage15250471 Raikage (@Raikage15250471) reported

    @BSNL_TN I changed port from Airtel to BSNL it's been three days Still the sim is not Active,I tried and spoke to customer care 3 time 3 persons telling the same answer the system is fault or too slow then why the people need to work they can go home right one of the bad customer service

  • CuriousGMO Curious (@CuriousGMO) reported

    @ProfAnilKumarT1 Even my father received legal notice to pay Rs 5000. Same problem, no internet and on filing complaint they send SMS that "problem has been rectified" without customer's feedback. I have proof so I am thinking to take legal route, it's sheer extortion by the BSNL.

  • VINODKU94304263 विनोद कुमार यादव,पत्रकार (@VINODKU94304263) reported

    @BSNLCorporate bsnl network is not available in my area ARSIYA BAZAAR SHAHGANJ jaunpur PIN.223103. Please maintain always emergency mode..

  • MdMRahaman786 Q.M.Md Mujibur Rahaman (@MdMRahaman786) reported from PETROL BUNK ORR, State of Karnataka

    @BSNLCorporate @BSNL_KTK How to Port Airtel Sim To BSNL Please Help Me

  • 89premchauhan Prem (@89premchauhan) reported

    @BSNLCorporate Sir last one year my one and only one main problem is disconnected brodband but till now not any improvement that problem last 7 day that problem is big but not any solution so please solve my problems BSNL @DoT_India @BSNLCorporate

  • Madhureshparik1 Madhuresh Parikh (@Madhureshparik1) reported

    @BSNLCorporate wrost service , my bsnl landline connection is dead since last 12 days. I have complained many times from line man to SDO but no body is responding me properly from your side. Take action and resolve it on urgent basis , it hampers my work badly. Ramghat,VNS,UP

  • jay2406 𝙅𝙖𝙮𝙖𝙥𝙧𝙖𝙠𝙖𝙨𝙝 𝙈𝙤𝙝𝙖𝙣 @ 🔟 🦂 🌠 ⚡ 🐯 (@jay2406) reported

    I had 2 #BSNL phone numbers. My mom also had 2 phone numbers. But, as internet speed is very slow and as it gets disconnected often even in the heart of Trivandrum where we stay, we opted for #Jio's connection which is having fantastic 4G facility. We are happy now as customers!

  • NKAGARWAL3 N Amarnath (@NKAGARWAL3) reported

    @BSNLCorporate my bsnl bb#01382 227885 is disturbed from last 6 month.not working properly

  • Pratik_Saha1999 Pratik Saha (@Pratik_Saha1999) reported

    @kumardinsa @kumardinsa . See customers cant choose BSNL based on patriotism! you need to give proper service too. I understand Govt didnt allow bsnl to get 4G for whatever reason maybe, but you cant provide your existing services properly. No 24*7 customer care + bad behaviour at CSC

  • jay2406 𝙅𝙖𝙮𝙖𝙥𝙧𝙖𝙠𝙖𝙨𝙝 𝙈𝙤𝙝𝙖𝙣 @ 🔟 🦂 🌠 ⚡ 🐯 (@jay2406) reported

    As phones are having dual SIM capability, My mom and I are now using Jio's 4G whenever we need to browse net and use apps like @WhatsApp or @Facebook. Because, BSNL is not up to the mark! As I hinted, we both did number porting and chose Jio's mobility solution. It's cool now!

  • SRoy_AITC Sourajeet Roy (@SRoy_AITC) reported

    We are not so far from 5G services, "then why @BSNLCorporate is wasting their efforts to roll out 4G services? BSNL should be get ready to serve 5G services once any other telecom sector starts providing 5G service again @BSNLCorporate will starts counting losses & debts. #BSNL

  • BrijeshkunwarBk भारतीय (@BrijeshkunwarBk) reported from Dumri, State of Bihār

    @BSNLCorporate @BSNL_BR Hi i am waiting for network on my village . Not available bsnl network on my village. Pin 802120..so please start your network. your cell tower also here but not start yet..

  • ragav99519321 ragav (@ragav99519321) reported

    would like to know whether Aadhaar service for Mobile updation can be done in Nanganallur BSNL customer service centre @BSNL_CHTD

  • AbhijithNalla Abhijith (@AbhijithNalla) reported

    @Sri_Chaitanya_ Hi, I would like to find out if there is a way to get an academic certificate (study certificate) from the admin office. I'm an M.P.C 2006-2008 passed out student from Vijaya Krishna campus (near BSNL office), Vijayawada - not there anymore. Help Please 🙏🏼

  • ucontactamar Amar Kumar (@ucontactamar) reported

    @pravesh814 After 2015 , BSNL has worst network

  • swayam_sanatan Sandeep (@swayam_sanatan) reported

    Being fed up with telcos price hike..i switched to BSNL. 1) went to office which was now operated by contractors and felt like going to any other telecom operators and not typical babus of bsnl 2) even got support on non working day by bsnl contractor. #portToBSNL

  • Ranjith_Naagi Ranjith (@Ranjith_Naagi) reported

    @Cryptoluster123 @airtelindia @Airtel_Presence Worst bro. Planning to port to bsnl just for bank sms service. Secondary sim

  • durgapaanda Durga Madhab Panda (@durgapaanda) reported from Brahmapur, State of Odisha

    @CMDBSNL, @BSNL_OR, @pib_comm Very inefficient and pathetic service from BSNL Bharat fibre. In my area internet is down since last 3 days. It happens 3-4 times a month. My docket no is 16357359225, customer no. 3008229991. Same miserable corrupt work culture of bsnl is unchanged.

  • mdaga63 Manohar Govind Daga (@mdaga63) reported

    @theskindoctor13 @mansukhmandviya Modiji government need to focus on this irritating subject on priority. Let it be part of infrastructure like road and railways though we bear burden of bsnl, where hain private service providers who give huge employment is a concern but NEET-PG is a serious aapect.

  • 2vikram1 Vikram Phapale (@2vikram1) reported

    @BSNLCorporate Don't u feel this is a stupid suggestion, I am complaining about people calling for scams and pretending to be BSNL customer care. What good a DND is going to do in this case.

  • abhishek_1159 ABHISHEK MISHRA (@abhishek_1159) reported

    My ftth connection 07366-292221 is not working since yesterday and this issue is in the whole town not just with me. Bsnl ftth connection is unavailable in Nagda Jn. Dist- Ujjain. Resolve this asap.... @BSNLCorporate @DoT_India @BSNLINDOREZONE

  • THAKURAKHIL17 🥺🥺🙏🥺🙏 (@THAKURAKHIL17) reported

    @BSNLCorporate I want strong network coverage of bsnl pincode -- 283123 Agra Uttar Pradesh can you please help @BSNLCorporate @TRAI

  • Akash0899 Akash Tiwari (@Akash0899) reported

    @BSNLCorporate if your varification number is not reachable then then why you people sell the new sim to customer. 9455605636 is my new bsnl number which I baught 10days ago and till now I am not able to verify this.please start it as soon as possible. 9813150899 is my alt. No.

  • Amarkumarpradha Amar kumar pradhan (@Amarkumarpradha) reported

    @BSNL_CG_Circle The raigarh bsnl fiber broad band service is very poor since last 6 days . I have plan of 100 mbs speed and the condition is too bad . we are suffer badly so look into the issue

  • balson29 Jaco B (@balson29) reported

    @inmBSCH @mrkandasamy @sunnewstamil Most homes & offices have WIFI now. BSNL 3G is not that bad when one is away from the city or town. In my place BSNL give better performance than JIO/AIRTEL. Using BSNL data to type this.😌

  • ManotraDravid Dravid Manotra (@ManotraDravid) reported

    @airtelindia Worst service of airtel we all nees to shift to aur bsnl back again won,t recommend anyone to use airtel