BSNL

BSNL Outage Report

Why is my BSNL service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours

The graph below depicts the number of BSNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BSNL  Outage Chart 07/05/2025 06:45

July 05: Problems at BSNL

BSNL is having issues since 10:50 AM IST. Are you also affected? Leave a message in the comments section!

Will BSNL compensate me for the outage?

BSNL outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BSNL and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BSNL has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  1. Internet (36%)

    Internet (36%)

  2. Phone (31%)

    Phone (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent BSNL outage reports came from the following cities: Ahmedabad, Visakhapatnam, Ludhiāna, Coimbatore, Patna, Kolkata, Cochin, Guwahati, Dādri, Chennai, Morādābād, Delhi, Rohtak, Muzaffarnagar and Greater Noida.

Loading map, please wait...
City Problem Type Report Time
IndiaAhmedabad Wi-fi
IndiaVisakhapatnam Total Blackout
IndiaLudhiāna Phone
IndiaCoimbatore Total Blackout
IndiaPatna Internet
IndiaKolkata Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • jay21shah Jay Shah (@jay21shah) reported

    @Iamsamirarora There was even an alarm service by BSNL in India.

  • anand_ttr Sriram (@anand_ttr) reported

    @SamsungMobile @SamsungIndia Most of #Samsung mobs don't connect #BSNL 4G. Even Samsung service centre confirmed, Samsung mobs have software issue in connecting to BSNL4G & fix/patch should be released. BSNL too confirmed. Will Samsung fix it or should we switch to othr brands.

  • cnuthedon srinivas (@cnuthedon) reported

    @RBLBankCares I’m going to cancel my card. I can’t go through this harassment. Your outbound team is reaching me only to tell me that I should call your customer care. Which is not reachable from BSNL number.

  • rahulhunts RAHUL (@rahulhunts) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Data without network what's the use BSNL disconnecting India

  • anand_ttr Sriram (@anand_ttr) reported

    @SamsungMobile @SamsungIndia BSNL4G is not wrking on Samsung M34 mob. Same SIM works in other brand mobs. BSNL did field test & confirmed mny #Samsung mobs r not latching with BSNL4G & Samsung shd provide S/w patch/fix. Will Samsung fix this or should cust switch to othr brands.

  • MadivalHar82832 HarshitMadival (@MadivalHar82832) reported

    @TRAI @TRAI Also, calls drop after just one minute when using BSNL 4G. Please include BSNL in your drive tests and ensure consistent service for all users. 🙏📶 #BSNL #NetworkIssues #ConsumerAwareness

  • Vaibhav89078460 Vaibhav (@Vaibhav89078460) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Even one rupee per month is too expensive a recharge in bsnl because there is " no signal" majority of the time **.. get a sim from bsnl and u won't be able to make calls , get otp and forget about using internet *.. it's still a dream for bsnl **..

  • Pranjalyadv2004 Pranjal yadav (@Pranjalyadv2004) reported

    @bsnl_care I like to support govt's telecom that's why i remind everyday same problem. But now i feel bsnl doesn't value their customer seriously .But i had recharged for 3 months. So after 3 months i will port out to another telecom and never purchase or suggest bsnl at any cost in my life

  • railwaygamez hand up bobby (@railwaygamez) reported

    Why j facing problem when I recharge my @BSNLCorporate number 107₹ recharge pending and other recharge is invaild dear bsnl tell me what type of recharge i do..???

  • GIRIJOSHI Giridhara Joshi (@GIRIJOSHI) reported

    @BSNLCorporate Respected Sir, We are not getting the proper signal in our area. After 4 km near Arasinamakki BSNL Tower located But nowadays BSNL is completely dead and useless.(Airtel devices fixed to that tower) No signal at all in our area. Our location gps address is Hathyadka Village, Karnataka India Vc9r+jc (Dakshina Kannada District, shishila road). In our area jio tower installed. There is good place for tower installation, Road side. Could you please fix your device to jio tower or Could you please install the own tower near by jio tower. please find the attacehed site photos where jio tower installed

  • sarkar12623 Biswajit Sarkar (@sarkar12623) reported

    "BSNL forgot to bill Jio from 2014 to 2024 — a whole decade! But a 40-year-old jhuggi near a nallah in Delhi is being razed overnight in the name of 'illegal'. If the poor must pay for existing, why shouldn’t Jio pay for 10 years of free ride?"

  • honeygottlieb Honey Gottlieb (@honeygottlieb) reported

    @BSNLCorporate worst experience I m facing from bsnl.. abhi tk ek week se port kiya hua sim start nhi ho raha

  • ArjunSi15936288 Arjun Singh (@ArjunSi15936288) reported

    A Robert Jerard Ravi CMD MTNL BSNL SHOULD BE TERMINATED IMMEDIATELY AS DDA VASANT KUNJ NEW DELHI CAN'T PAY TAXES DUE TO NO NETWORK

  • ArjunSi15936288 Arjun Singh (@ArjunSi15936288) reported

    Why is there no MTNL mobile network in Indian Spinal Injuries Centre, D-7, C-8, C9, C5, Nangal dewat Vasant Kunj New Delhi? #bsnl #bsnlcmd

  • arun_allicious Arun Allicious Nokrek Marak (@arun_allicious) reported

    Dear @BSNLCorporate, There is a BSNL mobile tower in Purakhasia, South West Garo Hills, Meghalaya - 794103, but it’s not operational. We, the residents, urgently request you to restart the service in our locality. We need BSNL back! 🙏📶 #BSNL #NetworkRestoration

  • ShashwatSh48399 Shashwat Shukla (@ShashwatSh48399) reported

    Not even you guys are ready to work on my complaints. Such a poor company guys .. I'm switching to other telecom network. I'm done with bsnl

  • rahulhunts RAHUL (@rahulhunts) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Customers demand network to use data Where is network BSNL disconnecting India

  • ManasRa80887884 Manas Ranjan Sahoo (@ManasRa80887884) reported

    @bsnl_care Dear sir BSNL team not working always u will MSG me our team is working. How many times I will speak to. Government has taken over BSNL so his service is unfortunately.

  • send2023rk RK (@send2023rk) reported

    @bsnl_care Pathetic experience with new BSNL sim. BSNL office Chanda nagar Hyderabad allows only cash payment They don't show plans list, forcing people to buy only 249 or 153 plan for new sim. After activation, outgoing not working, 249 plan & validity not showing Complaint no not working

  • send2023rk RK (@send2023rk) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Pathetic experience with new BSNL sim. BSNL office Chanda nagar Hyderabad allows only cash payment They don't show plans list, forcing people to buy only 249 or 153 plan for new sim. After activation, outgoing not working, 249 plan & validity not showing Complaint no not working

  • send2023rk RK (@send2023rk) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Pathetic experience with new BSNL sim. BSNL office Chanda nagar Hyderabad allows only cash payment They don't show plans list, forcing people to buy only 249 or 153 plan for new sim. After activation, outgoing not working, 249 plan & validity not showing Complaint no not working

  • Pranjalyadv2004 Pranjal yadav (@Pranjalyadv2004) reported

    @bsnl_care What's the reason that forced bsnl to give false confirmation of problem resolved to their customer's complaint. @narendramodi @bsnl_care

  • Pranjalyadv2004 Pranjal yadav (@Pranjalyadv2004) reported

    @bsnl_care I know bsnl team is working but why i get false resolution msg . You can continue your technical work by do not closing my complaint with false resolution.

  • Jagga_21 Inspire (@Jagga_21) reported

    Anyone planning to use #JioAirFiber or #JioFiber don't use it and use better networks like airtel or bsnl. The support services are worst with @JioCare they don't priorities the issue instead they think of excuses to delay. #SayNoToJio

  • SonuN14555 Sonu Nishad (@SonuN14555) reported

    @bsnl_care Very Bad service bsnl tower automatically shutdown Belghat 4g site (273404) don't proper active please enquiry BSNL team.

  • GovindRajSingh0 Govind Raj Singh (@GovindRajSingh0) reported

    @bsnl_care I’m not able to get proper signal of BSNL from Rudauli BSNL site even in Manopur

  • AakashAgraharii Akash Agrahari 🌐 (@AakashAgraharii) reported

    Does anyone from prayagraj get VOLTE service activated in the bsnl SIM?

  • DevenderTagore DevenderTagore💥 (@DevenderTagore) reported

    @airtelindia @airtelindia Some websites or Apps are not working properly while i use airtel. Whereas it works fine when I use BSNL and Vodafone internet. I had also lodged a complaint C5PTD3CHD20250703847221 in this regard. You have resolved it from your side but problem is not over yet

  • AKNaik2020 Abhaya Naik (@AKNaik2020) reported

    @BSNL_OR @CMO_Odisha @JM_Scindia We are fed up with BSNL broadband band service. It is too pathetic & employees are having very thick skin. There is no power back at BSNL server at Rangabazar, Bhubaneswar, Odisha. The moment power is off, internet is off...kindly look into

  • Avsheshkumar3 Avshesh kumar (@Avsheshkumar3) reported

    Area is Delhi NCR. If you are not able to provide service in metro cities how can we support BSNL. #nonetwork #BSNL @bsnl