BSNL

BSNL Outage Report

Why is my BSNL service not working?

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours

The graph below depicts the number of BSNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BSNL  Outage Chart 01/27/2026 11:05

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Will BSNL compensate me for the outage?

BSNL outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BSNL and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BSNL has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  1. Phone (36%)

    Phone (36%)

  2. Internet (34%)

    Internet (34%)

  3. Total Blackout (24%)

    Total Blackout (24%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent BSNL outage reports came from the following cities: Pune, Mohali, New Delhi, Ahmedabad, Kulgam, Mumbai, Cochin, Chennai, Morinda, Jaykaynagar, Guwahati, Nellore, Trichūr, Alleppey and Kannur.

Loading map, please wait...
City Problem Type Report Time
IndiaPune Internet
IndiaMohali Internet
IndiaNew Delhi Total Blackout
IndiaAhmedabad Internet
IndiaKulgam Wi-fi
IndiaMumbai Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Abhinav08632258 Abhinav Jaiswal (@Abhinav08632258) reported

    I was looking for a wifi connection for my home and I contacted BSNL telephone exchange at my locality but officials sent me to an agent demanding 6000, with strictly no plans less than 799. Zamania R.S, Ghazipur,U.P, PIN- 232331 Please,resolve my issue @BSNLCorporate @rsprasad

  • smukhOfficial Siddhartha (@smukhOfficial) reported

    Tried to call the BSNL helpline number for complaint booking, but call is not connecting. Tried to register the complaint through web, but that is also not working. Sending the screenshots from the web page. Kindly verify it & help me create a new docket as soon as possible.

  • mrinalghosh1 MRINAL GHOSH (@mrinalghosh1) reported

    I am a BSNL customer and these messages came to me. A man talked to me next day and demanded documents. I denied and told him fraud. He immediately cut down the call.

  • smukhOfficial Siddhartha (@smukhOfficial) reported

    @BSNL_KOTD My BSNL landphone connection is again down. Tried to create a docket, but since one of my previous docket, created last year is still not closed, therefore I'm not able to create a new one. Need help. @BSNLCorporate

  • shreehir Sunil shreehir mohapatra (@shreehir) reported

    @BSNL_OR @BSNLCorporate From today onwards my sim stops working. no network.there, mobile number 9439012238. Not sure why alm of sudden network goes down n now m unable to use BSNL

  • Umeshso23051058 Umesh soni (@Umeshso23051058) reported

    @BSNLCorporate should i port out my number from bsnl to other service provider as you are not working on signal strength and net speed gets slow day by day what should we do , kindly let me know about the network status in my area . i have already dm you all the necceary details.

  • Nikhil9464 Nikhil Dubey (@Nikhil9464) reported

    @BSNLCorporate Dear BSNL, From past 1.5 month my internet is not working, last tym i complained about the same bt i got msg "Your complaint booked in BSNL complaint portal with docket_no KRK/CO/2021/2759 dtd 25/02/2021 is resolved." without attending the issue. Phn no.8242271324

  • ashishporia27 Ashish Poria (@ashishporia27) reported

    If she still uses BSNL Mobile Network. Then brother put a ring on her.

  • DRBISWAPDUTTA BISWA PRAKASH DUTTA (@DRBISWAPDUTTA) reported

    @BSNL_OR Thanks a lot, today my SMS service made functional. Hope we will work together to restore the lost reputation of BSNL so that none will repent to subscribe BSNL. Again thanks

  • Gaurav69485997 Cōmpōùnding My Léarnïñg (@Gaurav69485997) reported

    @gujratlion @gautamseth9 There is one more case. Tejas Networking . There Receivables from one Single Govt entity is very high.i.e from Bsnl. But in this quarter they have manages to bring it down

  • ShriramEedulai Shriram (@ShriramEedulai) reported

    @bsnl_tt @BSNLCorporate : Pleas help me out with the BSNL tower in Velgatoor Mandal having multiple interruption for several days in a month and causing issue for new customers and not solving problems...I have been awaiting a AirFibre connection for almost a month!

  • GhanrajP Ghanraj Prasad (@GhanrajP) reported

    @BSNLCorporate The was restored. But worked only for 24 hours. And after that the tower again get out of order. Again same problem. BSNL is not repairing tower in proper manner. Please repair it properly. We are suffering a lot.

  • itspgoffical POUSHIK GANGULY (@itspgoffical) reported

    @BSNL_KOTD Does bsnl provide advance recharge facility for 94 Recharge amount? It means may I recharge 94 INR 4 times and they will be under my account and will be activated one after one when previous one's validity gets expire. Does bsnl kolkata support this?

  • trideepdwivedi TRIDEEP DWIVEDI (@trideepdwivedi) reported

    @CMDBSNL @BSNLCorporate Failure of bsnl is known to everyone ... Complaint registered 5 times ... None of representatives ever tried to resolve problem nor the net speed is continuous ... Plzz help ... Facing difficulty in my job

  • AISHW4RY Aishwary panigrahi (@AISHW4RY) reported

    I just want a fiber connection but jio fiber and bsnl fiber both are not present in my location and i already told this to both services . both available just 3 km from my location, so i just want to know any initiative from any of the service provider .@JioCare @BSNLCorporate

  • TrinayanRath Trinayan Rath (@TrinayanRath) reported

    @Indianpost2 30km distance took 3 days to deliver a letter for Indian speed post. Like BSNL service Postal Dept. Will face same situation very soon.

  • harishkkr Harish Chugh (@harishkkr) reported

    @DoT_India Worst #BSNL FTTH services in Kurukshetra. Better try another. Vendors are very rude and never pick the phone.

  • VishalA62391121 🇪🇺BHIM ARMY🇪🇺🙏 (@VishalA62391121) reported

    In how many days this problm will be solve My bsnl number is not working @BSNLCorporate @BSNL_UPW @BSNL_RJ

  • NawabLallantaap Divyadeep Chaturvedi (@NawabLallantaap) reported

    @JioCare Still no one has visited me despite assurance over the phone that they would visit and fix it today. Your service is worse than BSNL. Forget about competiting with other service providers.

  • the_army_accoun sree⁷🥸 ia af (@the_army_accoun) reported

    @ilavbangtan @vantaebear0 Would i yeet my jio and bsnl sim away for a sim that wouldn't give me network coverage just for BTS um yaaaaaadsssss

  • ShriramEedulai Shriram (@ShriramEedulai) reported

    @reliancejio why don't you launch Wireless Internet service to Rural India during this Pandemic? BSNL anyway not doing what they Supposed to do though they have this service launched on free spectrum in a few states like mine in Telangana....

  • LoofeReboot Saurabh kushwaha (@LoofeReboot) reported

    @rsprasad ji #bsnl ki customer care work nahi kar rahi. aisa kyon? I think it's time to port. Should I ?

  • vkshenoy1 VINEET KUMAR (@vkshenoy1) reported

    @BSNLCorporate I have a complaint that I used to be a customer of this and was using broadband connection after surrender my connection my refund is not paid to me this is the event of 2016 and my no was 05832 223560 also no response from the official of bsnl

  • RathoudSameer Jai Shree Ram 🙏 (@RathoudSameer) reported

    @Naveen79270620 @Devashishgang @idesibanda Sorry to say this dude.... But if you are really satisfied with services of BSNL.... You should try Airtel or Jio fiber once... You will really see significant differences and in case if services goes down... Just check there prompt response...

  • Shubham68278634 Shubham (@Shubham68278634) reported

    I am facing a problem in bsnl net whenever I start net in phone it gets on and after 5-6 minutes it automatically gets off and after 2-3 minutes it starts automatically It's not my phone issue I have 2different phones and 2different bsnl sim the same issue in both @BSNLCorporate

  • _iamyogesh Yogesh (@_iamyogesh) reported

    @BSNLCorporate I know it won't be resolved.I have a proof backing this fact.More than a year back I was using BSNL.I almost never received any OTP. Hence I ported myself out. Now after a year, wanted to try BSNL again,it's still the same.@TRAI,why do I have to wait 3 months before I can switch?

  • KHITIROUT KHITI PRAKASH ROUT (@KHITIROUT) reported from Bāleshwar, State of Odisha

    @CMDBSNL Dear sir I want BSNL internet connection for work purpose and in my village under ground cable already laying.BSNL internet already provided to G.P and post office,But not provided to local people of my village.We are facing lots of problem.Please do some needful step.

  • MAYANK8382 Mayank Patel (@MAYANK8382) reported

    @datta_arvind Currently if they raise fund via Secured NCD in india at rate 6-7% then also get money but problem is they give high data high price, they must reduce benefit with less price plan all not need 2-3 gb daily ! Good cash flow is only survive in indian market ,bsnl position improve

  • archer9904 Faizal (@archer9904) reported

    We are facing an issue of bsnl tower and landline services, we are paying bills regularly there is not issue in bill generation, but i have never seen worst service like this before, power cut tower out 3 to 4 time in a day can you imagine ? @BSNLCorporate

  • SahilDh38964780 🇮🇳Sahil Dhiman🇮🇳 (@SahilDh38964780) reported

    @BSNL_PB @BSNLCorporate In a single day many time i face bsnl disconnection problem. At the time of disconnection when i will see the Modem, then i will notice that DSL/ ADSL LED is blinking. Please resolve this issue. Ph No.:- (01887228092).