BSNL service status: outage reports and connection issues
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Full Outage Map
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours
The graph below depicts the number of BSNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BSNL users through our website.
- Internet (40%)
- Phone (28%)
- Total Blackout (17%)
- Wi-fi (12%)
- E-mail (2%)
- TV (0%)
Live Outage Map
The most recent BSNL outage reports came from the following cities: Guwahati, Indore, Ranchi, Ahmedabad, Chennai, Udaipur, Raipur, Rohtak, Jaipur, Chhindwāra, Durgapur, Thiruvananthapuram, Hisar, Tezpur, and Kanpur.
| City | Problem Type | Report Time |
|---|---|---|
 Guwahati
|
Internet | 4 hours ago |
|
Indore
|
Phone | 4 hours ago |
|
Ranchi
|
Phone | 5 hours ago |
|
Ahmedabad
|
Total Blackout | 5 hours ago |
|
Chennai
|
Phone | 7 hours ago |
|
Udaipur
|
Wi-fi | 9 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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D Boobalan (@DBoobalan1994) reported@bsnl_care I flagged low speed during install, but the BSNL officer ignored it & refused to log a complaint. This "negligence by design" is how BSNL Chennai hides failures. @TRAI, investigate the Madhavaram branch for blocking grievances! 🚨 #BSNL #Chennai #TelecomScandal
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SABYASACHI : सब्यसाची : ସବ୍ଯସାଚୀ (@SABYASACHI_IND) reported@bsnl_care Just wonderful. @BSNLCorporate is so fast at closing the issue that within two minutes they promptly closed the docket. If at all the same speed is observed at resolving the issue, bsnl would have been doing wonders in Indian telecom sector. Shameless bsnl team full of liars.
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Bsdk Mani (@BsdkMani45946) reported@BSNL_JAIPUR Please look gotan bsnl 342902 not providing 4 g service
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Aryan Raj (@aryanrajseo) reported@BSNLCorporate @BSNL_BH BSNL is wasting taxpayer money. The entire BSNL ecosystem is lazy, non-working, unhelpful, toxic and abusing their position because of the job security. No one at BSNL exchange office help. They relax or simply enjoy outside office in working hours.
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BSNLCare (@bsnl_care) reported@SriramVarsh Dear Customer, For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL Care (Abhishak)
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Raghavendra राघवेंद्रा (@rag2406) reported@JM_Scindia @BSNLCorporate @BSNL_KTK Pls take steps to prevent frequent damage to BSNL Fibre Optics cable due to road digging, big lorries and tree branch snapping the overhead FO cable in residential areas. Due to this the exchange staffs and customers are badly affected.
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Wanna be Secular (@wannbe_secular) reported@Airtel_Presence @Airtel_Presence Why does the network drop to 2G and show the “G” sign while I’m on a call? Haven’t you fully switched my BSNL number to Airtel 5G yet? It’s really frustrating and disappointing, especially since I trusted your company to provide a better experience than BSNL
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BSNLCare (@bsnl_care) reported@SahaSusova58556 Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL Care (Kusum)
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Dr.v.jayakrishna (@Jayakrishna355V) reported@BSNLCorporate @bsnl_tt Compliant on BSNl 04029332643, No internet ,frequent disruptions ,worst service would PGM Telangana pl look into and help ,Most complaints of frequent disruptions
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#VNP (Modi Ka Parivar) 🇮🇳 (@TheVinayPaleja) reported@BSNLCorporate @CMDBSNL @robertravi21 DO NOT USE BSNL. Frequent disconnection in Landline and FTTH connection leading to disruptive services. Worst customer service by BSNL. Only interested in billing and collecting bills but no complaint resolution or providing better services.
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D Boobalan (@DBoobalan1994) reported@bsnl_care If BSNL staff fails to fix a fault for weeks and ignores formal complaints, why should the customer pay? I demand a full waiver for the period of service deficiency! @TRAI #BillingFraud #BSNL #Accountability
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BSNLCare (@bsnl_care) reported@DilipKPaul Dear Customer, Greetings of the day! As per the concerned department, you are using a 2G SIM and cannot access 4G services. Please visit your nearest BSNL office to upgrade your SIM to 4G at the earliest. Regards, BSNL Care (Avantika)
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Dr.Neelamegam (@neelamedico) reportedMy wife using BSNL because of me but it's not safe to use BSNL because when she is trying to call in an emergency call Is not connecting.. long beep to connect. Call drop poor signal . It's not a reliable network.we are porting our number. Pushing us to a private network
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BSNLCare (@bsnl_care) reported@JayP128394 Dear customer, Greetings of the day! To activate the VoLTE service, type 'ACTVOLTE' in a text message and send it to 53733. Once you do that, it might take up to 24 hours for the service to activate. Regards, BSNL-Care (Sangita)
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BSNLCare (@bsnl_care) reported@rabindrakisan Dear Customer, Greetings of the day! We have received remarks from the concerned department stating that the issue has been marked as ''issue has been resolve" If you are still facing the same issue, please feel free to contact us. Regards, BSNL Care(Sonu)
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suraj ganguly (@Vishalsgv) reported@TRAI @BSNL_KOTD Pincode 700084 naskar para paschim putiyari, pincode 700082 haridevpur. Extremely poor network call drop network failure no data 2g. Zero tower indoors. Already raised many companies. Without solving bsnl close my complaint remarks resolve
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BSNLCare (@bsnl_care) reported@zzinin Dear Customer, Sorry for the inconvenience caused. We sincerely request you to visit your nearest CSC for assistance. Regards, BSNL-Care (Sourav)
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Shera Sandhu (@soldierMunda) reported@BSNL_PB My broadband connection 1852-299875 has been completely out of order for 10 days. I am unable to book a complaint anywhere. The BSNL App shows a system error, WhatsApp linking fails, and 1800-4444 is constantly busy. Please register a ticket immediately and resolve.
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BSNLCare (@bsnl_care) reported@radhi_madhu Dear Customer, Greetings of the day! We apologize for the inconvenience caused. We would like to inform you that our team is working on it (E1315149685117). As soon as we receive any update, we will notify you. Thank you for your patience. Regards, BSNL-Care (Sangita)
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BSNLCare (@bsnl_care) reported@kishanmpatell Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. They will be able to provide the necessary support and guide you through the process. Regards, BSNL Care (Avantika)
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RB (@Ranjeet_Badhe) reported@bsnl_care Please fix broadband connection everyday there is outage from minutes to hours. Take action against the bsnl officers.
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BSNLCare (@bsnl_care) reported@AnjaniShahi Dear Customer, If you wish to downgrade your plan, please visit the nearest BSNL office or CSC. For upgrading your plan, try using the Selfcare app or reach out to us on WhatsApp at 1800 4444 by saying "Hi," and we will help resolve your issue. Regards, BSNL Care(Sourav)
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BSNLCare (@bsnl_care) reported@DBoobalan1994 Dear Sir, We sincerely apologise for the inconvenience caused. We would like to inform you that our team is actively working on your complaint (E1426150224216) and will get back to you with a better resolution soon. Thank you for your patience. Regards, BSNL-Care (Lokendra)
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#VNP (Modi Ka Parivar) 🇮🇳 (@TheVinayPaleja) reported@BSNLCorporate DO NOT USE BSNL. Frequent disconnection in Landline and FTTH connection leading to disruptive services. Worst customer service by BSNL. Only interested in billing and collecting bills but no complaint resolution or providing better services.
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BSNLCare (@bsnl_care) reported@waymani Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)
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Mukesh Kumar (@MUKESH456130) reported@BSNLCorporate Ground reality is that in my village Gyaspur, Post – Kaurauta, PIN Code – 803202, there is hardly any BSNL network signal or proper 4G coverage available. users do not even get signal barsMany business men students andworking professionals are suffering due to poor BSNL network
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Mukesh Kumar (@MUKESH456130) reported@bsnl_care Ground reality is that in my village Gyaspur, Post – Kaurauta, PIN Code – 803202, there is hardly any BSNL network signal or proper 4G coverage available. users do not even get signal bars. Many businessme students andworking professionals are suffering due to poor BSNL network
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Bharat K. Gupta | भरत (@bkgonx) reportedWe privatized banks, telecom... compare the cost burden for an average customer against sbi, bsnl... privatize nahi huramkhori, unaccountability aur chori rokni hai, wo yahan private sector me bhi jamke hai. Attack the core!
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Dillip Patnaik (@crowndillip) reportedDear Customer, Your Complaint on service 0674-2545100 is registered.Your docket Number is 18493404900 Please contact BSNL Customer Care 1800 4444 for further queries.
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BSNLCare (@bsnl_care) reported@BadgeSanuj Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your lead has been created on the helpdesk with the docket number E131149460429. Regards, BSNL-Care (Shatrughan)