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BSNL service status: outage reports and connection issues

Why is my BSNL service not working?

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Full Outage Map

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours

The graph below depicts the number of BSNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  • 44% Internet (44%)
  • 28% Phone (28%)
  • 16% Total Blackout (16%)
  • 10% Wi-fi (10%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map

The most recent BSNL outage reports came from the following cities: Chhindwāra, Kolkata, Coimbatore, Indore, Jamshedpur, Thiruvananthapuram, Ludhiāna, Delhi, Bengaluru, Shiliguri, Cochin, Navsari, Hyderabad, Āsansol, and Pune.

CityProblem TypeReport Time
Chhindwāra Internet 15 hours ago
Kolkata Total Blackout 15 hours ago
Chhindwāra Phone 18 hours ago
Coimbatore Phone 21 hours ago
Indore Internet 22 hours ago
Jamshedpur Internet 22 hours ago
Full Outage Map

Community Discussion

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BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • poojaguptaaron
    Pooja Gupta (@poojaguptaaron) reported

    @DoT_India @JM_Scindia want to permanently deactivate my 3 sim numbers from bsnl which r not in use by me.but no resolution is provided to me. please deactivate my number asap.i don't need it. No-7376114113 No-9452066815 No--8004313661

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Sivamahesha Dear Sir, For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (VikashT)

  • AgrawalAseem
    Aseem Agrawal (@AgrawalAseem) reported

    @Wise Please update your advice to take international SIM for BSNL for IR pack. Now if you have BSNL international SIM then it will not work abroad. Rather you have to carry the normal SIM only. I am facing this issue right now.

  • GoIShadow
    Government of India Shadow (@GoIShadow) reported

    For 10 years, a financially struggling PSU, BSNL, forgot to bill Reliance Jio for using its tower network. The bill they forgot totaled 1750 Crores. Then the CAG pointed out this error. Reliance quietly paid up but not before the lapse was pointed out and the amount that was paid off is not known. Now if you file an RTI, you may be called anti-national and a out-of-job cockroach. The question is, who will pay for the interest on the outstanding amount that BSNL did not bill and Reliance did not pay? After all, that is not a small amount. If one was to consider 1750 Crores over a period of 10 years, it would come to 175 Crores per year. Calculating interest at 8% per year would lead to a loss of 770 Crores (calculating 175 Crores pending for 10 years, followed by 175 Crores pending for 9 years, and so on and so forth). 770 Crores isn't even without compounding the outstanding on an annual basis! Who will bear that loss? And was this billing error or deliberate? After all Reliance Jio is one of the leading telecom operators that is making massive profits and can easily afford to pay the interest. 770 Crores would be enough to pay around 5,133 people the promised 15,00,000.

  • Shyamra42537029
    Shyam raja (@Shyamra42537029) reported

    @HisabiKitabiG @yabhishekhd This is what happened when you totally depend on AI. And when you care more about cost than service this is what happened. I removed jio many months ago switched to Local broadband and Bsnl. Bsnl got down 2-3 time in month and even some time it doesn't happen.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @nabasarkarNS Dear Customer, We regret the inconvenience caused. Please be assured that our team is actively working on your complaint (F1718165650163). We are continuously reviewing the issue and will provide you with a suitable resolution at the earliest. Regards, BSNL Care (Abhishek)

  • SarukhK18907694
    Er. Sarukh Khan (@SarukhK18907694) reported

    @aigetoachq What is your intention to cancel the BSNL SET recruitment?

  • Tarun7988
    Tarun (@Tarun7988) reported

    @BSNLCorporate My recently acquired BSNL broadband connection is experiencing persistent internet disconnections. Despite submitting two formal complaints, I have not received any resolution or communication regarding these service issues. I request immediate assistance for this.

  • manish21688
    Manish K (@manish21688) reported

    @HarshKhatod10 But i see BSNL and Bharat net phase 3 orders started. They have huge inventory for that. Should help clear the inventory and clear debt. Another update we need is, on receivables. They have delivered orders and yet to receive money ~3200 cr.

  • Sirakanachy
    Chintan (@Sirakanachy) reported

    @AmalJos95950131 BSNL should have been completely closed down long ago , as you cannot see a **** company like BSNL anywhere in the world

  • Onlyme_Rakesh
    Rakesh Ranjan Thakur (@Onlyme_Rakesh) reported

    @BSNLCorporate My bsnl ftth connection is not working from 12-06-2026 and lodged compliant on bsnl portal with reference number:115488764 but issue not solved.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @madhavyadav1432 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F1829166119135) and will get back to you with a better resolution soon. Regards, BSNL-Care (kompal)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @saltysayings Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)

  • abhijit_____
    अभिजीत मिठबावकर (@abhijit_____) reported

    **** THAT BASTARD, SOAB, WHO CAUSED LOSSES TO MTNL AND BSNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Eric_kullu Dear Customer, Dear Customer, we tried to contact you for verification but received no response. Kindly DM us your complete address with PIN code, an alternate contact number, If you have applied for a connection, you would have received a reference number; kindly share it for further assistance. Regards,  BSNL Care (Sangita).

  • _IndiaWire
    India News Alpha (@_IndiaWire) reported

    Mega Project Pipeline KPGEL is executing on two major landmark wins: BSNL 4G Saturation Project: An ₹819 Cr advance work order to deploy telecom towers across Maharashtra, Goa, and northern mountain states. Botswana Megaproject: A framework MoU with the Govt of Botswana under KP Group to support a proposed 5 GW solar, wind, and grid transmission expansion program. (7/11)

  • BandaruShekhar
    Shekhar Bandaru (@BandaruShekhar) reported

    @SayantikaSays Do you think Airtel is any better? Go for BSNL. Quick service, direct access to local JE, AE, they help immediately. After trying big and small brands, I'm at peace now.

  • rizwansheriff
    Riztweet (@rizwansheriff) reported

    @JioCare if you cannot fix the issues , why are you providing service , you always don’t meet the customer expectations , BSNL is far more better and your voice IVR sucks…

  • Jambukeswaran
    Jambukeswaran A (@Jambukeswaran) reported

    @BSNLCorporate All public sector banks has removed bsnl network from their system because of poor support, no accountability. Corporate business needs 100% availability which bsnl lags.

  • puneetkaushik77
    puneet kaushik (@puneetkaushik77) reported

    bsnl provides the plan for voice n sms only but hidden interests have evntually let BSNL down that it cannot serve the poor of the poorest

  • VinitMishra1999
    Vinit Mishra (@VinitMishra1999) reported

    @BSNLCorporate BSNL network is not available in my area please provide BSNL network in my area I am happy to see a good recharge plan of BSNL network I want to use BSNL sim but network is an available my address is kichhutti kisundaspur post Tarun pin code 224195 dis.Ayodhya

  • pkypraduman
    Praduman Yadav (@pkypraduman) reported

    No network in BSNL since last 9 hours. Worst service by @bsnl_care

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sanjayk42947892 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F1629165118718 . Regards,  BSNL-Care (Neha)

  • 4rjunc
    arjun (@4rjunc) reported

    Shittiest customer service: 1. X/Twitter 2. BSNL

  • MePraamod
    Pramod (@MePraamod) reported

    @ShwetaAgarval @airtelindia Airtel is the costliest and the worst of them all. Sometimes BSNL provides better network.

  • biaspindia5252
    Deepak Sharma (@biaspindia5252) reported

    All is true except good quality , customer approach and satisfaction , prompt fault clearance. That is why BSNL retired officials do not want to get this connection instead disconnecting and opting out for other operators. I my self did with my number 01812715252

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RahulThinksSo Dear Customer, BSNL is committed to providing reliable and quality telecom services at affordable prices to ensure better connectivity and customer satisfaction. Regards, BSNL-Care (Sahil)

  • ians_india
    IANS (@ians_india) reported

    Uttarkashi, Uttarakhand: On the meeting of the District Development Coordination and Monitoring Committee (DISHA), BJP MP Mala Rajya Lakshmi Shah says, "The main issues discussed in today's meeting were related to BSNL services, road connectivity, and, to some extent, water supply. However, the primary concerns were BSNL and roads. We also discussed matters related to roads that are currently under construction. I also raised the issue of officials who were absent from the meeting. I have repeatedly said that officials must attend these meetings, but the same problem arises every time, and some of them do not turn up..."

  • INDcryptolawyer
    jhinkatika (@INDcryptolawyer) reported

    @dixarth Something has been done to india's internet\radio frequencies. Everything has been dogshit past few weeks. Airtel, jio, bsnl. Everything sucks. Wifi range has been decreased too.

  • RajSingh_tsx
    Raj Singh (@RajSingh_tsx) reported

    @BSNLCorporate I ported my number from Airtel to BSNL. The porting was completed on 18 June at 11:56 PM, but as of 19 June 8:19 AM, I am unable to make or receive calls and I am not receiving OTPs either.This is causing serious inconvenience. Please look into the issue.@BSNL_UPE