BSNL service status: outage reports and connection issues
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Full Outage Map
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours
The graph below depicts the number of BSNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BSNL users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (16%)
- Wi-fi (10%)
- E-mail (2%)
- TV (0%)
Live Outage Map
The most recent BSNL outage reports came from the following cities: Chhindwāra, Cochin, Lucknow, Guwahati, Bharūch, Thiruvananthapuram, Ahmedabad, Pune, Chennai, Kolkata, Kozhikode, Nagpur, Durgapur, Imphal, and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Wi-fi | 1 hour ago |
|
Cochin
|
Phone | 3 hours ago |
|
Chhindwāra
|
Phone | 4 hours ago |
|
Lucknow
|
Phone | 9 hours ago |
|
Guwahati
|
Internet | 12 hours ago |
|
Chhindwāra
|
Internet | 17 hours ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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om prakash suman (@suman198252) reported@nishikant_dubey Sir, I feel the claim is on paper itself as I personally checked at Sahibganj, no signal is there from BSNL. Airtel is providing much better service and the low income community is forced to pay higher prices to the telecom operators. Pls look into this.
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Krishnakant Upadhyay (@KkBhole) reported@TRAI @BSNLCorporate Please look into Very poor BSNL network in Govind Nagar Kanpur Maximum time call dropped and network is showing zero
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BSNLCare (@bsnl_care) reported@rahul_kaki Hi, To port your number to BSNL, first send an SMS with the message PORT space your mobile number to 1900. You'll receive a Unique Porting Code (UPC), valid for 4 days. Visit a BSNL customer service center with your ID proof, passport-size photo, and UPC code. Fill out the porting form, make the required payment for activation and the first recharge, and submit your documents. After submission, you'll receive a new BSNL SIM, and the porting process will take around 7 working days. During this time, your number may be temporarily inactive, and once the porting is complete, your BSNL SIM will be activated. Regards, BSNL Care (Nishuka)
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BSNLCare (@bsnl_care) reported@CeoRnmishra Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@_matrixMaverick Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is F086161549970 . Regards, BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@ansumandas202 Dear Customer, We apologize for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number F0622160748398 . Thank you for your patience. Regards, BSNL-Care (Lokendra)
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BSNLCare (@bsnl_care) reported@Chandan36049900 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F0629160601718 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)
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Nature (@HelpNaturerecov) reported@ShashankRS97052 Tower is there. In bsnl, when power gets off, signal cuts immediately. Call gets cut no sms, net cuts. Can't even gets otps when no Power. Ups not installed in bsnl tower in 642109. How to use bsnl when no power? Vi atleast gives 2g.
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SM PANDEY (@SMPANDE60740029) reported@bsnl_care BSNL Mobile Number: 975xxx9520 Alternate Mobile Number: 98xxxx9x38 I sincerely request you to improve the network quality in our area at the earliest. I have recently ported my mobile number to BSNL with the expectation of receiving reliable services.
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Abhishek (@canthinkofuname) reported@HQuarterma43504 Doing PSU saar for BSNL is retarded hill to die on, it was incredibly braindead to attempt to revive BSNL along with a lipstick of “indigenous tech”. The aim to support Tata-Tejas is good, doing it through a rotten organisation like BSNL is moronic. (2/2)
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Yash Fuse (@yash_fuse) reported@BSNLCorporate I am existing bsnl customer, can I port into bsnl under this offer?? Guide me where to get the bsnl sim.
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Manas Ranjan Panda 🇮🇳 (@IAm_Mr_Panda) reportedtake immediate action. No restoration, no update, and no compensation/refund for the downtime. Why are complaints being closed without verification from the customer? Kindly reopen and resolve urgently.#BSNL #PoorService #CustomerRights
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Jay Jagannath (@PaniPradosh) reported@JioCare 100 s of jio customers plan to shift bsnl if this problem persists.
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BSNLCare (@bsnl_care) reported@Zenvorrr Dear Customer, We apologize for the inconvenience caused. Our team is actively working on your issue and making every effort to resolve it promptly. We appreciate your patience and will provide a solution shortly. Regards, BSNL Care (VikashT)
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Genghis Khan (@11GenghisKhan55) reported@RishiJoeSanu In fact I do use bsnl ftth. Have been using it for a few years now. Other service providers doesnt stand a chance when it comes to their pricing and offers.
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BSNLCare (@bsnl_care) reported@YogeshK42993 Hi, We apologize for any inconvenience caused. We would like to inform you that the ₹1 port-in offer you inquired about has expired on 31st May 2026. For any further details or assistance, please contact BSNL Customer Care at 1800-180-1503. Regards, BSNL Care (Sahil)
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BSNLCare (@bsnl_care) reported@AftabAlam938882 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( F0511160396652 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)
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BSNLCare (@bsnl_care) reported@deepchetialive Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)
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BSNLCare (@bsnl_care) reported@bvbhojane Dear Customer, We apologize for the inconvenience caused.kindly visit your nearest Customer Service Center (CSC) for further support. The team there will guide you through the process and ensure your concerns are addressed. Regards, BSNL Care(Sonu)
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AIGETOA CTD CFS Arvind Kumar Shukla (@itzaksh) reportedBSNL employees built the network 💪 अब उनका हक दीजिए। Waive affordability clause NOW! #3rdPRCforBSNL #WaiveAffordabilityClause #SupportBSNLGrowth @DrJitendraSingh @mansukhmandviya @CMDBSNL
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Paarth Shah (@paarthshah356) reportedCREATIVE NEWTECH: CO, ALONG WITH ITS CONSORTIUM PARTNER, RECEIVES ADVANCE WORK ORDER FROM BSNL FOR BHARATNET MIDDLE MILE NETWORK PROJECT IN ODISHA TELECOM CIRCLE, WITH A TOTAL PROJECT VALUE OF APPROXIMATELY RUPEES 3,195 CR. || CO'S MARKET CAP IS 950 CR
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Prokash (@Prokash184381) reported@IndiaPostOffice Very poor service in Diamond Harbour Head Post Office.When I went for cash withdrawal the staff told me that the BSNL internet has gone and the work will be done later.I left my all of my works to complete a withdrawal for 2-3 hours? Please look into this issue.
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BSNLCare (@bsnl_care) reportedDear Customer, We sincerely regret the inconvenience caused due to the continued delay. We would like to assure you that the matter remains under the active consideration of the concerned team, and efforts are being made to resolve the issue at the earliest. We request your continued patience while the investigation is in progress. Any update received from the concerned department will be communicated to you promptly. Regards, BSNL Care (Ankit)
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@cop_rnmishra (@CeoRnmishra) reported@BSNLCorporate @CMDBSNL Respected, Sir, Despite the presence of a BSNL tower in Village 'KHERON', District Chhatarpur MP-471301, located on NH34, network coverage has been zero since 2016-17. Senior local officials are aware of this situation. #No_BSNL_Network #Solve_BSNL_Network_Covrage
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BSNLCare (@bsnl_care) reported@anks816 Dear Customer, Yes! Wi-Fi Calling lets you make calls and send messages over Wi-Fi when mobile network is unavailable, as long as the feature is enabled and your carrier supports it call quality depends on Wi-Fi. regards, BSNL Care (Nishant)
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BSNLCare (@bsnl_care) reported@RAKESHJHAJSRADV Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number is F0728161297804.Thank you for your patience. Regards, BSNL-Care (Mubeen)
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News Arena India (@NewsArenaIndia) reportedKarnataka HC fines BSNL Rs 55 lakh for sim swap fraud which lead to loss of Rs 87 lakh for a customer.
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Chandan Singh (@Chandan36049900) reportedDay 3. BSNL Broadband 0674-2570455 still down. No restoration despite repeated complaints. @BSNLCorporate @BSNL_OR @DoT_India #BSNL #BSNLINDIA #BSNLSERVICES
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levi (@levi_ded) reported@airtelindia is such an unreliable service. horrendous speeds, frequent outages, high prices for BSNL standards. I've had 4 ****** outages in the last 6 days. The internet is still out from last night. SWITCH TO JIO.
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Dinesh (@_its___dinesh) reported@bsnl_care HD voice calls are not happening in BSNL even though volte service is active.