BSNL

BSNL Outage Report

Why is my BSNL service not working?

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours

The graph below depicts the number of BSNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BSNL  Outage Chart 05/25/2025 23:35

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Will BSNL compensate me for the outage?

BSNL outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BSNL and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BSNL has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (30%)

    Phone (30%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent BSNL outage reports came from the following cities: Cochin, Sarupathar, Kozhikode, Thiruvananthapuram, Chhindwāra, Port Blair, Mumbai, Pānīpat, Kolkata, Shimla, Chennai, Delhi, Meerut, Coimbatore and Pune.

Loading map, please wait...
City Problem Type Report Time
IndiaCochin E-mail
IndiaSarupathar Total Blackout
IndiaKozhikode Internet
IndiaThiruvananthapuram Internet
IndiaChhindwāra Total Blackout
IndiaPort Blair Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • DK81042615 தானிஷ் (@DK81042615) reported

    The world most very bad and worst network BSNL. @BSNLCorporate

  • Shivkum50867228 Shivkumar (@Shivkum50867228) reported

    @BSNLCorporate Bsnl bigest problem network govt not see pathaar company bsnl bad network ulhasnagar and other city.

  • just_ansh_ Anshuman Singh (@just_ansh_) reported

    @BSNLCorporate My complaint no is BSNL-JH-2022-CU-09291664454688 . @DoT_India

  • kishannakum91 Dr. Kishan J Nakum (@kishannakum91) reported

    I have applied for bharat fiber in my town babra, dist amreli for a month before with customer Acount number 1027155209 but they didnt fit fiber to my house yet..my plan already started without fiber or modem to my house.poor service and people #bsnl @BSNL_GJ @BSNLCorporate

  • NeerajY10268715 Neeraj Yadav (@NeerajY10268715) reported

    my bsnl air fiber wifi is not working last 10 days and i have raise complain in care many time but they didn't solve my problem my no. is 01267296665 please solve my problem as soon as possible. @BSNLCorporate @BSNL_HR

  • GskshrSanjay sanjay kulkarni (@GskshrSanjay) reported

    What hurts me more is the person there doesn't allow any one to be in the cabin and rudely asks them to wait outside which I feel is a very bad gesture. I didnot even have such a bad experience in government outlets such as BSNL.

  • Kamal7867861 Kamal (@Kamal7867861) reported

    @ViCustomerCare vi network and internet speed both are very much fluctuating like bsnl and their customer service is worst as even tried so many times via their toll free number and every time disconnected automatically so much poor service from vi.

  • Mohamme42939903 Mohammed Imran (@Mohamme42939903) reported from Rājendranagar, Telangana

    @SwiggyCares Help me to get my account activated.. my registered mobile number sim card (BSNL) lost and difficult to find the network operator sim card (BSNL) my registered mobile number was 8500012705 please update my account to 9700327120 I Wil provide all related documents Th

  • thokkath0takura sedgal fluffle || blue haired bish🌵🏳️‍🌈 (@thokkath0takura) reported

    Bsnl 4g is down or wot

  • RahulGoala06 Rahul Goala🇮🇳 (@RahulGoala06) reported

    @BSNL_AS @BSNLCorporate Is your BSNL broadband service available in my area please confirm?

  • charymirror1 Chary (@charymirror1) reported

    @BSNLCorporate 4g sims upgrading but not updating network bsnl working in 2 G only. 3G or 4G signals dropping update immediately

  • ramakosuru Rama Krishna prasad (@ramakosuru) reported

    @BSNLCorporate @bsnl I have a broad band connection from past 7 days it is not working. I have raised a complaint calling customer care.Details are 08671239468 ,docket no 129274491431.Please see it is troubleshooted. Govt has every right to Govt has every right to privatice.

  • eeyessor Raவி (@eeyessor) reported

    @K_Nageshwar @HDFC_Bank @RBI DND (Do Not Disturb) facility is provided by all service providers. Log into your Mobile Service provider's website & activate DND. I have done it in both BSNL & AIRTEL and the facility works.

  • dr_asad60 Asad Jamal Khan. (@dr_asad60) reported

    @BSNL_KOTD No internet connection in my flat.Requested to resolve it.Useless customer care said it's resolved but yet it's not resolved.Asked the person who gave connection in my flat but he did not bother.Missed to watch the match what a win by team india.Shameless BSNL

  • Prashantst7036 Prashant (@Prashantst7036) reported

    @AshwiniVaishnaw sir VI network in verge of shut down from November as per reputed media houses. I wish to shift to Government psu but mtnl bsnl not offering 4G. If VI not able to pay 7000 Cr how it will pay 2 lac Cr debt to GOI. Request u too look in this matter. @DoT_India

  • RanjeetGrewalji Ranjeet Grewal (@RanjeetGrewalji) reported

    @BSNLCorporate @BSNLUPWEST Garhmukteshwar town pin 245205. No Network from 11 pm yesterday to till now. Employees are not giving right information about network issue. What to do. I have around 5 sim in my family of BSNL network. What to do? Aise kaise bolega Hindustan?

  • Dhirajkanhaiya Dhiraj Kumar (@Dhirajkanhaiya) reported

    @BSNLCorporate Dear sir..I m Dhiraj kumar from patna. Unfortunately I choose BSNL to support government companies but again unfortunately I m going to port my no. to another company because of worst internet speed. thanks BSNL for having worst internet speed in my life

  • himantkhurana himant khurana (@himantkhurana) reported

    @JioCare @reliancejio I got a number ported to Jio from BSNL. I wanted a GSM sim instead of 4G as the phone in which i wanted to use the sim doesn’t support 4G. Was told by the Jio center that the Sim would work in 2G phones too. But when checked jio only supports 4G. Pls help!

  • miservicebaner Mahendra Nahar (@miservicebaner) reported

    @bsnlpune, @BSNLCorporate, I am frustrated with the worst quality of after-sales service given by BSNL at Pune for Broadband fiber, My connection is out of order for the last 3 days, several complaints. Nobody turned up for rectification. Customer Id:1026677191

  • Naveedpasha305 Naveed Pasha (@Naveedpasha305) reported

    Its been 2 days since internet connection is gone, no one from Local team is responding positively. Ironically everyone switched off their phone today. No wonder why BSNL is losing its customers to its rivals. Great service @BSNL_KTK @BSNLCorporate @CMDBSNL

  • RanjeetGrewalji Ranjeet Grewal (@RanjeetGrewalji) reported

    @BSNLCorporate @BSNLUPWEST From yesterday 11 pm to till now BSNL network is not available. Even if talking to bsnl employees or sdo etc. He is talking to purchase bsnl fiber. I am unable to know how bsnl network in my phone will come after purchase bsnl fiber connection.

  • yogeshb83387320 yogesh bhagwat (@yogeshb83387320) reported

    @AshwiniVaishnaw sir my self yogesh bhagwat from pune , Maharashtra Since last 2 month BSNL landline having tremendous issue ,not getting proper response still my land line is dead my number is 020-24473445..

  • 58_BSSB StrawBerry ButterScotch - 58 (@58_BSSB) reported

    @PtDhirOfficial @BSNLCorporate Keep your network mode in 2G/3G/4G or LTE mode & search the network manually & if CellOne 4G / BSNL Mobile 4G appearing then select it otherwise you have to use BSNL Mobile HSPA+ services.

  • NitinMarwaha11 Nitin Marwaha (@NitinMarwaha11) reported

    @BSNL_PB respected bsnl You worst customer care. I call on customer care 18003451504. For new connection. But they don't have any information. So why you think other will buy your connection.

  • Akshaykapaley Akshay kapaley (@Akshaykapaley) reported

    @BSNLCorporate my mobile number is not having network 18 hrs out of 24 hours of a day and it shows network only during night hours very pathetic service on part of BSNL, I have ported out from Airtel to BSNL trusting BSNL but you are providing very poor service

  • VivekSh53019694 VICTIM (@VivekSh53019694) reported

    @ViCustomerCare can't use Disney+ hotstar app with vi network in Kolkata....but app is working flawlessly with jio and bsnl sim ....pls check the problem??

  • RoutDhananjay Dhananjay Rout (@RoutDhananjay) reported

    @BSNLCorporate very poor service of BSNL... from last 2 days I am highlighting the issue but still no one is bother to respond. #poorcustomerservice

  • ManojUp57367628 Manoj Upadhyay (@ManojUp57367628) reported

    @BSNLCorporate But network has been cell One in loni Ghaziabad nothing do it MTNL very poor network of bsnl &mtnl home enter becose network gone

  • joshymelwin1 melwin Joshy (@joshymelwin1) reported

    I think bsnl is worst network. contacted several times. No remedy 🙏 @BSNLCorporate @BSNL_KL

  • joshymelwin1 melwin Joshy (@joshymelwin1) reported

    I think bsnl is worst network. contacted several times. No remedy 🙏 @BSNLCorporate @BSNL_KL