BSNL

BSNL Outage Report

Why is my BSNL service not working?

No problems detected

If you are having issues, please submit a report below.

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours

The graph below depicts the number of BSNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BSNL  Outage Chart 01/23/2025 12:40

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Will BSNL compensate me for the outage?

BSNL outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BSNL and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BSNL has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  1. Total Blackout (34%)

    Total Blackout (34%)

  2. Phone (29%)

    Phone (29%)

  3. Internet (29%)

    Internet (29%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent BSNL outage reports came from the following cities: Lucknow, Guwahati, Pune, Patna, Kolkata, Chennai, Delhi, Ahmedabad, Cochin, Mumbai, Chandigarh, Bengaluru, Madurai, Bhandāra and Nāmakkal.

Loading map, please wait...
City Problem Type Report Time
IndiaLucknow Phone
IndiaGuwahati Wi-fi
IndiaGuwahati Total Blackout
IndiaPune Internet
IndiaPune Internet
IndiaPatna Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • HemantJaipur Hemant Sharma (@HemantJaipur) reported

    bsnl landline not working properly, kindly resolve @BSNLCorporate @BSNL_RJ landline no is 01470-246222

  • Main_Hind Main Bharat 🇮🇳🇬🇧 (@Main_Hind) reported

    BSNL doesn't have any support to resolve issues it seems. If it disconnects for once, it takes ages to get resolved and customer just struggles around to contact contractors who keep on changing every day. @AshwiniVaishnaw #bsnl

  • Amymsdian Ravi Agarwal (@Amymsdian) reported

    @AshwiniVaishnaw I am from palia kalan , up east , 262902 and from last 48 hrs bsnl broadband is not working . No network and officials are either on leave on not picking calls . No help from @BSNLCorporate constantly trying to connect to them but no help ... Worst service provider

  • AwadhDix2 Awadh Narain Dixit (@AwadhDix2) reported

    @AshwiniVaishnaw Has it been instructed to private service providers to use only technology built in India? The same has been strictly instructed to BSNL stating the safety and security concern of the country. Will there be no breach of safety & security if private one uses foreign technology?

  • carahuljain03 CA. Rahul Jain (@carahuljain03) reported

    @BSNLCorporate What is the issue at BSNL end where internet speed not received as per plan or no internet shown from last three days for telephone number 0294-2941288. Why complaint is not resolved promptly? Why no rebate provided for the period for such interruption at BSNL more than 72 hours?

  • roshansinha_41 ℝö𝕊ℍ𝔸ℕ 🙈🙉🙊🌾🇮🇳 (@roshansinha_41) reported

    @BSNLCorporate We should recharge in bsnl to continue suffering poor bsnl services or port out with jio, Airtel, vi for 4g services?

  • guruindokon guruprasad (@guruindokon) reported

    @TRAI there is interconnectivity problem with #jiofiber and #bsnl can not call landline from either way, still not resolved What is your action in resolving this issue.

  • Indrajeet1104 Indrajeet (@Indrajeet1104) reported

    @AshwiniVaishnaw Sir , I m from Jamshedpur which has one of the highest number of BSNL broadband user but unfortunately the service is very bad, we don't get proper speed nobody to complain, when u call the operator who did the connection he says write a letter. I was forced to switch to JIO.

  • yogeshp2004 Yogesh Panjwani (@yogeshp2004) reported

    But since BSNL cannot survive competition and hence it has resort to cheap tactics and has come to a new low. They thought people will switch to their network by disturbing the airtel connection less aware of the fact that customer are loyal to good service provider.

  • tarun_bhu Tarun Kumar (@tarun_bhu) reported

    @airtelindia @DoT_India Only sitting on the back of BSNL, multiple times requested to facilitate Airtel service at 563160 no one listens

  • Moonshaker89 Moonshaker007 ಚಂದ್ರ ಶೇಖರ್ (@Moonshaker89) reported

    @BSNLCorporate Hello team It will be Great if you resolve our panchayath bsnl fiber connection. ಕಾಳಿಂಗನಹಳ್ಳಿ. ಬೆಳ್ಳೂರು, Expecting some responce to explan a problem.

  • bimalkl BIMAL KUMAR (@bimalkl) reported

    @PawanMeena777 @BSNLCorporate @BSNL_RJ Ftth services not working in Gangashahar since Morning। #Ftth #bsnl #Bikaner Kindly resolve

  • Mohit19981704 Mohit (@Mohit19981704) reported

    @BSNLCorporate bsnl network is not working again at pawdewadi naka ganesh Nagar nanded since yesterday.

  • rajat_ban Rajat Banerjee (@rajat_ban) reported

    @BSNL_KOTD @BSNLCorporate My BSNLnumber is +91******* and the SIM card for it is not working in my new phone and it's damaged. Please send me a new SIM card for this. No customer care executive is addressing my call. If this is the service will suggest others not to choose BSNL

  • vishal_agarwala Vishal Agarwal (@vishal_agarwala) reported

    @AshwiniVaishnaw Dear Sir, We have requested for vacation of BSNL Exchange for more than 1 year & No Action has been taken on it, after 11 letters, CPGRAM and Visit, Rent is due for last 4 years, only part is received. @BSNLCorporate @BSNL_KOTD BSNL Kharagpur Divsion Plz Help🙏

  • amangoyal1997 Aman Goyal (@amangoyal1997) reported

    And additional 999/- rs charged from me in my first month Bill. I am very frustrated with BSNL services, Firstly services are not good and secondly Extra expenses charged from customer on the name of anything which was previously not disclosed.Area manager is also very rude.

  • _halfboil _HalfBoil (@_halfboil) reported

    @iParisal Jio is good. If you have tried and not satisfied with Jio either, go for BSNL. Internet speed will be slow. OTP also takes time at times. But Signal coverage for call is better than most of the other network. My personal experience. Other's may vary.

  • kumarabhi709 Abhishek Kumar (@kumarabhi709) reported

    Stop making fool to users #BSNL, BSNL GM is saying me what ever the bill is due you need to pay but when I asked for service he just try making me fool talk to them talk to whome, if BSNL can't provide the service, I don't know why government is not shut down it.

  • priyamvada_s Headruuuush (@priyamvada_s) reported

    @ServicesBsnl @BSNLCorporate No one has come to resolve my issue, I have made 4 seperate complaints on the dedicated line. No one is willing to share even the location details of the Bsnl office. It has been 16 days without Internet. #CustomerService #CustomerExperience #BSNL

  • carahuljain03 CA. Rahul Jain (@carahuljain03) reported

    @BSNLCorporate @TRAI What is the issue at BSNL end where internet speed not received as per plan or no internet shown from last three days for telephone number 0294-2941288. Why no rebate provided for the period for such interruption at BSNL more than 72 hours?

  • skk3003 SAnJaY KoUL (@skk3003) reported

    @VK16542993 @ChangeOrg_India @LIC_HFL It is your mistake… you should have tried Private banks where Customer satisfaction is main priority… LIC will soon meet BSNL fate… Recently launched IPO performance has also indicated this.

  • iOSSandeep संदीप (@iOSSandeep) reported

    @BSNL_MH I wanted to downgrade my BSNL fiber plan I have give application to the service provider last week 5 days before but no date yet @PMOIndia

  • SUMANAICH17 SUMAN AICH (@SUMANAICH17) reported

    @BSNLCorporate Hi Team this for AC - 40. I raised lots of request to get Bharat Fiber . Every time I have been told There is no Fiber Optic cable available in the area. How then BSNL will compete with other service providers ?

  • swapnilab Swapnila Mehta (@swapnilab) reported

    @BSNLCorporate No thank you. Have heard the same words few months back. BSNL us a defunct company. I’ve really had enough. Ideally my money for last 1 year should be refunded as the phone has been dead. I lodged a complaint 6 days back, it was closed without rectification.

  • 7b6bcd32213e4f1 Vishal Mishra (@7b6bcd32213e4f1) reported

    @BSNL_UPE am really upset while using bsnl fiber connection.they couldn't resolve the problem since 3 months, my connection is dropped 15 times in an hour and when I want to know the reason behind this, it's same battery issue on the main junction.#fullysupportprivatization

  • IndiaPostOffice India Post (@IndiaPostOffice) reported

    @Janardh84903384 As reported, FTTH connection and internet service are dependent on BSNL. Hence, whenever any link failure issue arises, the matter is forwarded to the BSNL for early resolution of the same. Moreover, the printer cartridge to Sabroom S.O. was supplied on 11.08.2022.

  • subhash41488166 subhash kumar (@subhash41488166) reported

    @BSNLCorporate I am just letting you know that i am changing my service provider bsnl to VI. And anyone who is seeing this always remember that bsnl has policy of zero/no Customer service. Better change your service provider before it's to late and you miss something important

  • Manpreet251995 Manpreet singh (@Manpreet251995) reported

    @BSNLCorporate @CMDBSNL Dear bsnl your service in Ambala Haryana area is very bad.I m trying to get a new internet connection since last 2 weeks but i did not get any response from your tender agency. This very frustrating thing and i didn’t expect this from bsnl.

  • SaharanGautam Gautam Saharan (@SaharanGautam) reported

    @airtelindia @DoT_India Want to port my poor bsnl number in @airtelindia

  • BSNL_AS CGM_BSNL ASSAM (@BSNL_AS) reported

    @garvitgaurav Media issues at BSNL end is alright and can be checked without visiting the customer end but the modem and LAN issues has to be handled by the customer good self . Thank you.