BSNL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of BSNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

• Internet (41%)
• Phone (25%)
• Total Blackout (22%)
• Wi-fi (10%)
• E-mail (2%)
• TV (0%)

Live Outage Map

The most recent BSNL outage reports came from the following cities: Srinagar, Kanpur, Meerut, Hyderabad, Bengaluru, Kolkata, Chhindwāra, Delhi, Sopur, Kozhikode, Chennai, Jaipur, Jamshedpur, Mangalore, and Cochin.

City	Problem Type	Report Time
Srinagar	Wi-fi	11 hours ago
Kanpur	Phone	16 hours ago
Meerut	Phone	18 hours ago
Hyderabad	Total Blackout	2 days ago
Bengaluru	Internet	2 days ago
Kolkata	Phone	2 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BSNLCare (@bsnl_care) reported 1 minute ago

  @shah_kunal13 Dear Customer, We understand your concern. BSNL remains committed to providing reliable and affordable broadband services. We continuously work to improve network quality and customer experience. Regards, BSNL Care (Aabhishek)

• 
  Magnum_OPus (@MagnussOPus) reported 5 minutes ago

  @_anuragsharma07 @bookwormengr That’s not what I’m saying, ofc it’s a profit driven company But in a capitalist model, they bring value with their services Let me put it like this, if the public did not like what Jio was offering, they would go out of business, unlike BSNL which even if it’s **** runs on tax

• 
  Nikhilesh Dholia (@dholia143) reported 8 minutes ago

  @Ajaykumaarji @bsnl_care In my area BSNL signal is very bad and I can't even make call. Now I am Porting out my number to Jio.

• 
  gadila naveen kumar (@gadilanaveeng) reported 9 minutes ago

  @BSNL_KTK No signal bsnl not working since 11 months Respected officials of bsnl plz stop using social media coloring until fix the issues ..... 503310 pitlam village kammareddy district telanagana state ... Since 11 months tower not working.. no one responding......

• 
  Shashi Raj (@Shashi_Raj900) reported 10 minutes ago

  @SumitKu94642898 @sohamjani96 @TRAI Although India has one of the lowest costs of internet in the world, it is still a low-income country. Price hike is still not acceptable to many low and middle class families, that's why people have moved towards BSNL despite low network strength and internet speed. In India, most of the people have always bought products and paid for subscriptions which give value for money, rather than the opposite which is mainly driven by our per capita income and cultural ethos.

• 
  Boss Tera (@tera123654) reported 13 minutes ago

  @TRAI Fix bsnl entire network wipes out when electricity in the area goes away

• 
  Mayank 🇮🇳 (@_Mayank_Mittal) reported 15 minutes ago

  @TheGizmoPundit exactly my recent trip to Khajuraho totally ruined by bsnl zero network on train except major station

• 
  Zafar Iqbal (@ZafarIq05764791) reported 15 minutes ago

  @CGM_BIHAR_BSNL BSNL 1503 customer care call 🤙 nhi ja raha mobile 153 recharge call bnd hai.....

• 
  BSNLCare (@bsnl_care) reported 17 minutes ago

  @ibathurrahman21 Dear Customer, We apologize for the inconvenience caused you. BSNL is continuously working towards improving and enhancing its network infrastructure and speed to provide a better service experience. Regards, BSNL Care (Sahil)

• 
  Iram Iram (@iramiram1987) reported 19 minutes ago

  @TRAI Thank God, BSNL has no network at all, so no question of slow internet

• 
  BSNLCare (@bsnl_care) reported 20 minutes ago

  @kotalAvik21 Dear Customer, For assistance with your request, we kindly ask you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Mubeen)

• 
  ꧁༺DrAKSingh༻꧂ (@draks228) reported 22 minutes ago

  @TRAI Worst , so I switched to the so called worsest ie BSNL but surprisingly it was best among top three

• 
  Saqib (@skdp001) reported 24 minutes ago

  @bsnl_care @BSNLCorporate @bsnl_care there any official daily outage schedule for BSNL Bharat Fibre? Our Wi-Fi is frequently unavailable for 3–5 hours every day. Please clarify whether this is a scheduled outage or a technical issue and provide a permanent solution.

• 
  CBM Analyst (@beingjoker7) reported 27 minutes ago

  @BSNL_UPEast BSNL just doesn't want to grow..they are going to ruin itself The first aim to be customer acquisition not price increases..but look at them

• 
  the boi 🐂💸 (@boidawonda) reported 28 minutes ago

  alright boys, got a bunch of requests on it so wanted to do a *mega* tweet on the data center build out with my research so here goes, the indian data centre stack, listed names only, 60-odd companies, one pass through the whole thing long one, grab a coffee OPERATORS -- who actually has live mw e2e networks: 5,100+ gpus live, in-house tir and jarvislabs platforms, q1 fy27 ebitda margin 75.2%. the one operator where the margin is right there in the filing (ebitda though, the capex and d&a bill is the other half of that story) nxtra (bharti airtel): ~150 mw live, mgmt talking a path to 1 gw over 3-4 yrs adaniconnex (adani ent): 65.4 mw operational, 960+ mw *******, a 400 mw hyperscale order on the books l&t vyoma: 26 mw operational, a 36 mw ai-ready build at mahape scalable to 100 mw, sells colo + sovereign cloud + gpu/cpu compute techno electric: chennai 36 mw live, noida and kolkata in development, plus a 102-site edge network anant raj: operating dc capacity + cloud/iaas disclosed, and an expansion plan far bigger than what's live tcs hypervault: multi-year openai partnership, initial 100 mw with an option to 1 gw, tpg funded. nil turnover through 31 dec 2025. biggest programme in the set and it is pre-revenue public sector: railtel has two edge dcs done and a 10 mw noida build with the first 5 mw expected shortly. powergrid runs a 400g backbone and is building a 1,000-rack govt dc pilot at manesar. delaplex has a class 4 micro-dc design, a hyderabad pilot, a pan-india bsnl-site rollout and a 3-yr psu-bank contract context only: hcltech's odisha sovereign ai park is an mou with a ₹14,257 cr planned outlay. reliance carries dc ops inside its digital business with nothing broken out outside e2e, nobody breaks out dc utilisation or segment margin. planned mw is a headline, not a p&l *the boi's favorite pick here: e2e* SERVERS + STORAGE -- what goes in the rack netweb: designs and builds ai systems, hpc, private cloud, servers and storage in india. ai systems were 62.29% of q1 revenue esconet (hexadata): ai servers, gpu workstations, storage, hpc. 6,000+ servers/workstations installed, ~28 pb of storage out there. q1 fy27 ebitda margin 8.55%, now pitching a sovereign stack panache digilife: ai servers for edu/smb/dc plus dr/dc capability. q1 fy27 operating ebitda margin 10.2%, dc revenue not separated dynacons: dc/cloud systems integrator, calls it a core growth engine. integration is a crowded room black box is here as an integrator, it doesn't own the server ip. redington and rashi are distribution. selling boxes is not building them order books prove demand. none of these disclose product-level margin, so pricing power here is a guess *the boi's favorite pick here: bbox* FIBRE + NETWORK -- more gpus, more east-west traffic sterlite tech: >₹500 cr of dc portfolio orders in q3 fy26, first commercial g.654.e order, neuralis for ai white-space and dci, india-first hollow-core fibre cable, multi-core fibre, 780+ patents, glass to assembly in-house hfcl: usd 51.98m / ₹495.80 cr export order for optical-fibre-cable dc connectivity, due by dec 2026. mgmt says the interconnect mix should earn above blended margin tata comm: izo dc dynamic, on-demand dci up to 100g across 44 dcs on five continents, own subsea footprint, consumption-based pricing black box: end-to-end network infra for hyperscaler ai-campus builds, large direct programmes, low blended ebitda tejas, d-link: enterprise networking, no ai-dc order located orders and patents are direct. how many vendors each hyperscaler has qualified, and what the dc segment earns, nobody discloses *the boi's favorite pick here: stltech* POWER TO THE FENCE -- grid, gensets, transformers, green ppas cummins india: data centres were 30-35% of domestic power-gen revenue in fy26. mgmt says pricing largely held after cpcb iv+, low-end competition persists kirloskar oil engines: hypernext programme, 192 mw, 96 units of 2,500 kva optiprime dual core gensets, expressly for an ai hyperscale dc powerica: hhp dca-approved gensets with install/epc scope bolted on, multiple colo and hyperscaler projects done, dc was 12% of its cummins business in fy26, 9-12 months of work visibility hitachi energy india: dc named as a new segment for capacity expansion, ~15% of dc capex addressable per mgmt, 12-15 month transformer lead times, price-variation clauses in the contracts cg power: ~₹900 cr / usd 99.2m of power transformers for a us dc project (tallgrass), deliverable over 12-20 months siemens energy india: grid connection in india plus exports into us dc transformer applications ge vernova t&d: 400/765 kv kit, mgmt says current dc backlog is insignificant and should become meaningful kec: first 400 kv transmission line to power a data centre, western india, buried inside a ₹1,180 cr package so the dc value is not broken out bajel: ₹300+ cr gis substation order for a dc customer, 400/220/33 kv, single-digit blended ebitda cleanmax: 5.7 gw operational + contracted renewables, ai/dc ~42% of contracted volumes, stt partnership >130 mw across dc hubs, new ppas plus a 21 mwp solar add ntpc green: mous with ctrls (up to 2 gw) and nxtra (up to 500 mw). mous are not ppas taril, shilchar, voltamp, td power: hot transformer cycle, zero dc-specific order located. a hot cycle is not dc linkage order value is disclosed. margin, escalation, cash terms are not, for basically every one of these *the boi's favorite pick here: powerindia and gvt&d* POWER INSIDE THE BUILDING -- switchgear, pdus, ups vivid electromech: data centres ₹99.94 cr = 49.95% of fy26 operating revenue, software-integrated pdus made in-house, mgmt cites 5-6 of the top-ten operators as customers and a 45-50% win rate abb india: dc ~12-13% of order book, band 12-16%, full mv/lv/ups/pdu/automation stack schneider electric infra: dc transformer orders plus high-volume relay and retrofit orders aimtron: usd 12m custom ups programme, six skus, 1/2/3 kv variants, made at vadodara, for a fortune 500 ohio dc player marine electricals: ₹75.19 cr of orders from stt and princeton digital group for power distribution, 12-18 month execution, lv/mv, busduct, automation, ibms. competes with schneider, abb, eaton, l&t, siemens kei, polycab: cables go into dcs, no dc segment disclosed. prostarm: ups/power quality, materiality unresolved product owners and installers land in the same tenders here. blended margin is the only tell anyone files *the boi's favorite pick here: vivid* COOLING -- where the heat goes aeroflex: 9,000 liquid-cooling skids disclosed, target 15,000 by q3 fy27, 16 products in r&d, plus the fluid-transfer hoses/assemblies going into those skids krn heat exchanger: data centres ~18.7% of q4 revenue, order booking called strong. fin-and-tube heat exchangers for chillers and dry coolers today, adding microchannel, developing cdu plate heat exchangers blue star: says it is working on dc liquid cooling, no scaled commercial programme located thermax: a dc cooling/energy opportunity won or under development, size and timing not quantified voltas: hvac scale, no dc-specific cooling revenue located dc-specific cooling margin: disclosed by nobody. skid counts and revenue share are the hard numbers rn *the boi's favorite pick here: not listed (iykyk)* BUILDERS -- civil, mep, prefab, commissioning black box: hyperscaler ai-campus builds, large backlog, 9.3% q1 ebitda margin aurionpro: repeat global hyperscaler order close to ₹100 cr for an ai-ready dc in navi mumbai, build plus project management, mechanical through fit-out in one scope techno electric: owner-operator that also does the power epc epack prefab: 4-5 dc projects, repeat orders, an adani dc order, dc ~4-5% of order book. rockwool panels, envelope, peb cemindia (ex itd cementation): dc construction incl mep listed as a business activity, no project values attributed sathlokhar: aerohub data centre under construction, value undisclosed konstelec: bidding on a few dc projects, mgmt calls it exploration and flags margin pressure. no order yet l&t builds its own campuses. lloyds engineering/siscol has a historical dc portfolio with nothing current attributed the builders who do print a margin sit in single digits to low teens. order flow proves demand. who keeps the money is a different filing *the boi's favorite pick here: bbox* PRECISION PARTS -- the small stuff inside the big stuff mtar: ₹35 cr first-article export order for ai-dc assemblies, ~70% value addition per mgmt, described as profitable, "steep learning curve". first article is not serial production yet thermax: >₹400 cr of boiler pressure parts for a us data-centre project, sits in industrial products aeroflex again, for the fluid-transfer assemblies inside liquid-cooling skids *the boi's favorite pick here: aeroflex* whether any of these becomes a repeat serial line is the whole question. none of the filings answer it yet so, what's actually filed: live mw at half a dozen operators, one visible 75% margin, five orders between ₹300 cr and ₹900 cr, a few names where dc is already a fifth to two-thirds of a revenue line, a lot of first orders, a lot of mous what isn't filed: dc segment margins, almost anywhere in the stack i have views on which slice of this keeps the money. those stay in the journal not advice, dyor. i'm more wrong than i am right

• 
  BSNLCare (@bsnl_care) reported 28 minutes ago

  @KrushnaOdisha Dear Customer, This is to inform you that your Complaint  H0722188366462  has been addressed by the department confirms that Issue has been resolved. If you are still facing  issue, please feel free to contact us for further assistance.  Regards, BSNL Care (Sahil)

• 
  Jojo (@opinionsaisehi) reported 29 minutes ago

  @TRAI BSNL broadband is mostly good. But the range is very poor. If u can expand the range, the area is covers iny house, it will be great.

• 
  Md Naukhez Anwar (@naukhezamu) reported 29 minutes ago

  @TRAI You are saying that you will correct all my problems. You have not solve the issue of mtnl and bsnl how can you solve the problem of the other company

• 
  Gaurav (@gauravh1) reported 33 minutes ago

  @bsnl_care The OP showed that the BSNL 5G+ network is already live for customers. In which cities is the BSNL 5G+ network live?

• 
  Mukesh Kaurav (@mukeshkaurav) reported 34 minutes ago

  @BSNLCorporate Better connectivity drives better business. 📶💼 With reliable BSNL network solutions, businesses can enhance communication, streamline operations and deliver better customer experiences. Connect with us: 1800 425 7007 #BSNLBusinessSolutions #BSNLIndia #Connectivity

• 
  𝗔𝗯𝗵𝗶𝗻𝗮𝘃 (@abinavme) reported 35 minutes ago

  @TRAI Yesss! Its happening with Jio and BSNL always. I have faced several internet issues and call connecting issue when I was needed. Please look into this and resolve asap 🙏.

• 
  Ranjana Mishra (@Ranjana761) reported 36 minutes ago

  Yes, very much. Charging for 5G but getting not even 2G speed. Horrible state of Jio and BSNL.

• 
  Georgy paul (@Georgypaulmpg) reported 36 minutes ago

  Ericsson or nokia or samsung or huawei hardwares and softwares is not there in BSNL 4G network like jio ,airtel , vodafone idea . TCS under TATA group make software for BSNL 4G

• 
  BSNLCare (@bsnl_care) reported 37 minutes ago

  @goodcitizen012 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H2011194477605. Thank you for your patience. Regards, BSNL-Care (Shatrughan)

• 
  Shahan (@shah031993) reported 37 minutes ago

  @Ajaykumaarji @bsnl_care I’ve used a BSNL SIM for 2 years. Network is fine outdoors, but the moment I step inside, even 2G disappears. Despite filing 20+ complaints on CPGRAMS, there's zero resolution and the service is terrible. Stop doing paid promotions and check the negative comments on BSNL page!

• 
  Ramesh Kumar Das (@RameshK66538338) reported 37 minutes ago

  @TRAI BSNL network is very poor, calldrop, low connectivity are main problems.

• 
  BSNLCare (@bsnl_care) reported 45 minutes ago

  @Jass__bhathal Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is H1912194308462 . Regards,  BSNL-Care (Neha)

• 
  Wallah Habebe (@Wallahhabebe) reported 51 minutes ago

  @Ajaykumaarji @bsnl_care The entire country wants to use BSNL SIM but the network problem is so severe that they are forced to use Airtel or Jio.

• 
  Adnan (@Adan_on_brd_app) reported 58 minutes ago

  do like most people think vodafone idea has shut down? whenever they talk about switching from airtel or jio they straight go to bsnl

• 
  BSNLCare (@bsnl_care) reported 1 hour ago

  @DeepPaikWB Dear Sir, Sorry for the inconvenience caused. Your concern has been noted. BSNL is continuously working to expand and strengthen its network infrastructure for improved connectivity and better services. We appreciate your patience and support. Regards, BSNL Care (Dinesh)