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BSNL service status: outage reports and connection issues

Why is my BSNL service not working?

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Full Outage Map

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours

The graph below depicts the number of BSNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  • 43% Internet (43%)
  • 24% Phone (24%)
  • 20% Total Blackout (20%)
  • 11% Wi-fi (11%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map

The most recent BSNL outage reports came from the following cities: Indore, Delhi, New Delhi, Agra, Chhindwāra, Hamīrpur, Cochin, Pune, Kolkata, Kanpur, Coimbatore, Mysore, Kotdwāra, Sopur, and Thiruvananthapuram.

CityProblem TypeReport Time
Indore Total Blackout 6 hours ago
Delhi Total Blackout 12 hours ago
New Delhi Internet 13 hours ago
Agra Phone 14 hours ago
Chhindwāra Internet 2 days ago
Chhindwāra Total Blackout 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PadalaSasidhar Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care (Sangita)

  • tiwarikartikam
    kartik Tiwari (@tiwarikartikam) reported

    My both bsnl numbers has no signal from previous 2 days I am unable to receive otps and important calls on them please fix the issue asap. Kotdwar uttarakhand

  • Masum_Indian
    Sandeep (@Masum_Indian) reported

    @reliancejio @JioCare it's quite disgusting that jio is showing 5G network in cell and also full network, but interest is working like 2G and also voice call getting interrupted in a city like Hyderabad, even BSNL is working better than jio network kindly do needful

  • papps_gunner
    Papps (@papps_gunner) reported

    @piyush_trades lol trader relax. There is absolutely every business case for the companies to increase tariffs. It’s a capitalist economy. The same set of guys like you compare an AI power guzzling company to Infosys and TCS and wonder why aren’t they growing. These companies have heavily bled in the past and will always look to Vodafone for what happened and how everything went haywire. Profit in a low cost rate card vs the world is non-negotiable If you want a govt solution, port your sim to BSNL.

  • K1968Kailas
    Kailas (KK) 🇮🇳 (@K1968Kailas) reported

    @JM_Scindia @Dev_Fadnavis @CMOMaharashtra Sir Ji, We are expecting better service from BSNL. But due to it's a Govt institution no body bother about at leat timely service. Very serious issue of brodband service from BSNL Poor response Careless attitude

  • stockster_in
    Abhay Gupta (@stockster_in) reported

    Here's why now, and not some other year. Airtel's ARPU sits around ₹254, Jio's near ₹214 — both companies want that number higher to justify what they've spent building out 5G. And the market's down to basically three real players plus BSNL, so none of them are worried about losing you to a cheaper competitor if everyone moves at the same time. One estimate going around has Airtel's 28-day unlimited plan going from ₹319 to ₹419. Jio's daily 1.5GB plan, ₹299 to somewhere near ₹359. Nothing's official yet. But three separate research houses landing in the same range in the same few weeks isn't a coincidence — that's a company telling the market what it's about to do before it tells you.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DuraiSatyakx Dear Customer, We regret the inconvenience caused. The BSNL PRBT/Call Tune service has been temporarily discontinued due to administrative decisions, Further information will be shared when available. Regards, BSNL Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Hi, BSNL is committed to providing better services to all its customers. We are continuously working on improving our services to ensure you receive an even higher quality experience. Your patience and support are greatly appreciated as we strive to serve you better. Regards, BSNL Care (Avantika)

  • soumyakulu
    Soumyaranjan (@soumyakulu) reported

    Hi @BSNLCorporate I am unable to Port my number kindly help me. I dont want to continue more with bsnl.. Waiting for reply..

  • sumittomar1126
    sumit tomar (@sumittomar1126) reported

    @bsnl_care NOT WORKING PROPERLY BCZ AS U ITSELF SAID I USE TP LINK WHICH IS NOT SUPPORTED BY BSNL,SYROTECH LOOP CREATED THEN WHO U SAID WORKING PROPERLY ज़बरदस्ती है क्या ? AS UR SACHIN PAL INCAPABLE TO SOLVE THE ISSUE ,TIP OF BSNL NOT ME & I HAVE NO AGREEMENT WITH TIP WORK WITH BSNL

  • Iam_neeteesh
    NEETEESH KASHYAP (@Iam_neeteesh) reported

    Citizen's Appeal: BSNL services are non-existent at ground level in Bagahi (Bairiya GP, Navinagar, Aurangabad). We request the @BSNLCorporate team to check the antenna tilt or deploy a repeater. 500+ residents need this basic service now. Pls RT to reach the right desk! #BSNL

  • CGNagsrujan
    Challa gulla nagsrujan (@CGNagsrujan) reported

    📢 Request for connectivity:Villages/localities between Davangere Industrial Area & Shyagale,Karnataka have poor/no mobile coverage.FTTH providers refuse service;AirFiber has high latency. Jio/Airtel are costly.Please provide BSNL FTTH &mobile tower. @BSNLCorporate @BSNL_KTK

  • nidal_shar45826
    Indian (@nidal_shar45826) reported

    @FunnyFox0 @IndianTechGuide Agreed. Jio wooed everyone with the free data and people got wooed. Lets also shed some light on the fact that so many BSNL network towers were given to Jio. A clear cut case of favoritism

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @uday_devops Dear Customer, Greeting of the day! Thank you for your support. We are committed to continuously improving BSNL services and truly value your feedback.  Regards, Bsnl Care (Sangita)

  • Yash090691
    Yash (@Yash090691) reported

    @BSNLCorporate what kind of service is this? No income call or message in my mobile after recharge since 2 month. Already complained in customer care 3 times, but no result. No wonder why people are leaving BSNL services

  • BIGGB3
    Amit Mohan (@BIGGB3) reported

    @LavaMobile Or replaced my mobile if ur mobile support bsnl network

  • himanshujana_
    Himanshu Jana (@himanshujana_) reported

    @BSNLCorporate @CGM_WB_BSNL Skypro IFTV has not been working for 7 days. I am using the BSNL Fiber Silver Jubilee plan, but now no one from BSNL or Skypro is helping. BSNL's service is very bad. Please solve this urgently, otherwise, I will have to switch my fiber to another ISP.

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported

    @utsavtechie You mean BBNL / BSNL / Railtel etc network will be used by Vi to offer Broadband using their own Brand name 🤔

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MarayaBasil Dear customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. H0818188990789 . Regards, BSNL Care (Lokendra)

  • dpk110793
    DEEPAK TIWARI (@dpk110793) reported

    @bsnl_care Bsnl ki side se only docket create hota and after 2days docket has been resolved only. But actually no problem solved from bsnl side . I have many times complaint but no solution

  • Iam_neeteesh
    NEETEESH KASHYAP (@Iam_neeteesh) reported

    Dear @BSNLCorporate & @DoT_India, I report zero BSNL signal at ground level in Bagahi Village, Navinagar, Aurangabad, Bihar (824302). We climb to the 2nd floor or walk 1.8 km just to receive an OTP. Please arrange a site survey at 24°42'35.1"N 84°12'59.8"E. #BSNL #NetworkIssue

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sukhakar Dear Customer, We sincerely regret the inconvenience caused. Please be assured that your complaint (Docket No. H037186772519) has already been registered and forwarded to the concerned team for investigation and necessary action. The team is actively working on your complaint, and every effort is being made to resolve the issue at the earliest. We appreciate your patience and understanding. Regards, BSNL Care (Shatrughan)

  • yashvijay06
    Yash Vijayvargiya (@yashvijay06) reported

    @JioCare Still no response for X post, email or complaint that has been raised. Jio is becoming what BSNL used to be a decade ago

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Rengan1234 Dear Customer, For further assistance with your request. You can contact BSNL Customer Care at the number 1800-180-1503. Regards, BSNL Care (Lokendra)

  • shuks4u
    hari krishna shukla (@shuks4u) reported

    Not able to generate UPC code for porting BSNL tamilnadu circle number. It seems that porting service is for private company only. TRAI Please intervene #Trai

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @dinesht07478732 Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL Care (Avantika)

  • priorityplus_IN
    Sayan Manna (@priorityplus_IN) reported

    @bsnl_care Unfortunately I didn't get proper answer Should I choose BSNL over other.??? I am confused by getting reply from customer support

  • harshitatwee_15
    Harshita (@harshitatwee_15) reported

    Hello folks BSNL kaisa hai?? Please anyone help

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @AmanKumareu Dear Customer, We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  H073188457056  Regards,  BSNL-Care (Sahil)

  • ghaniahuja
    Ghanshyam (@ghaniahuja) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Big misleading & Lie by BSNL how can BSNL a PSU managed by Laadsahabs who cannot provide uninterrupted network in Maharashtra & cannot provide roaming in Mumbai & New Delhi reach out to people living in remote areas These officials have not created Grievance Redressal Forum also