BSNL service status: outage reports and connection issues
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Full Outage Map
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours
The graph below depicts the number of BSNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BSNL users through our website.
- Internet (37%)
- Phone (28%)
- Total Blackout (23%)
- Wi-fi (10%)
- E-mail (2%)
- TV (0%)
Live Outage Map
The most recent BSNL outage reports came from the following cities: Chhindwāra, Maihar, New Delhi, Lucknow, Indore, Kolkata, Pune, Jamshedpur, Delhi, Patna, Kanpur, Mumbai, Pathanāmthitta, Ranchi, and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwāra
|
Phone | 10 hours ago |
|
Maihar
|
Internet | 15 hours ago |
|
New Delhi
|
Internet | 20 hours ago |
|
Lucknow
|
Phone | 21 hours ago |
|
Indore
|
Phone | 22 hours ago |
|
Kolkata
|
Internet | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@volume_life0065 Dear Customer, We apologize for the inconvenience caused. We understand your concern regarding network connectivity while travelling. BSNL is continuously working towards improving and expanding its network services to provide better coverage and connectivity .We appreciate your patience and support as we continue to enhance our services. Regards, BSNL Care (Gopal)
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BSNLCare (@bsnl_care) reported@RajatBaghel Dear Customer, Greetings of the day! We request you to kindly wait for the refund process. Alternatively, you may contact BSNL Customer Care at 1800180153 for further information and updates regarding your refund status. Regards, BSNL Care(Pravesh)
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Praj (@Praj94008934) reported@BSNLCorporate This app needs otp to login My bsnl no. 9887724820 has some issue no incoming outgoing call/ sms despite valid recharge even in network area What to do
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BSNLCare (@bsnl_care) reported@SmarajitHalder Hi, We sincerely apologize for the inconvenience caused. Our team is working on it and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Vikash)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. Complaint I0330201305732 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)
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BSNLCare (@bsnl_care) reported@arjun35175 Dear Customer, We sincerely apologize for the inconvenience caused. We have noted your concern regarding not receiving the OTP while trying to obtain a new BSNL SIM despite multiple attempts. In this case, we request you to kindly visit your nearest BSNL Customer Service Centre (CSC) or BSNL office with the required KYC documents to obtain a new BSNL SIM. The concerned staff can assist you with the SIM issuance and verification process. We appreciate your patience and understanding. Regards, BSNL Care (Ankit)
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BSNLCare (@bsnl_care) reported@SankethM4 Dear Customer, We sincerely apologize for the inconvenience you have faced. Please be assured that our team is actively addressing your complaint (H2925198663174) and will reach out to you shortly with a resolution. Regards, BSNL Care (Nishuka)
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jst_indian (@jst_indian) reported@Ravisutanjani @TRAI is servant of 2 big corporates airtel and jio they will not think about poor and senior citizens. If you are saying what about Vi and BSNL they were already out of the race they pushed backed intentionally by airtel and jio for their duopoly
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Kumar Saurabh (@itzksrai) reported@bsnl_care @BSNL_UPE I'm not getting VoLTE and VoWiFi signal on my no. I've got my sim ported to BSNL and it's already activated. Kindly look into this matter.
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Sangita)
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Aʙᴅᴜʟ Kʜᴀᴅᴇʀ (@abdulkhader2321) reported@jitendraverma__ @JioCare they are all bad i have used airtel and jio and never seen any network for BSNL and Vi we are F88cked
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Triton Ganymede (@TG_TriGany) reportedNow BSNL West Bengal WBTC, Sikkim including Kolkata CTD prepaid mobile subscribers will be able to latch in BSNL 4G network even customer mobile number entered Grace period 1 this modification done very recently within ultimate 3 months. @BSNL_WB @BSNL_Sikkim @BSNLCorporate
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Anil Relan (@AnilRelan4) reported*🚨 CRITICAL UPDATE: ANNU PROJECTS IPO LISTING CRASH* 👉🏻AS REPEATEDLY WARNED BY IPO BAZAAR SONIPAT, ANNU PROJECTS LIMITED HAS WITNESSED A SEVERE DISCOUNT LISTING TODAY. THE STOCK OPENED AT ₹72.00, DOWN BY -₹27.00 (-27.27%) FROM ITS IPO PRICE OF ₹99.00 WITH A TRADING VOLUME OF 48,65,379 SHARES. 🛑KEY RISKS RECAP: TROUBLED EXECUTION: MID-WAY PROJECT CANCELLATION BY BSNL AND ONGOING DISPUTES WITH A2Z INFRA AND ITI LIMITED. 🛑HEAVY PENALTIES: SEVERE LIQUIDATED DAMAGES PAID DUE TO DELAYS IN ROW AND FOREST CLEARANCES (₹4.20 CR IN FY24, ₹85.2 LAKH IN FY25, AND ₹9 LAKH IN FY26). 🛑POOR INSTITUTIONAL INTEREST: ONLY 10% ALLOCATION WAS RESERVED FOR QIBS WHILE 50% WAS DUMPED ON RETAIL INVESTORS. 🤝STAY CAUTIOUS AND STAY CONNECTED FOR FURTHER UPDATES! 🔵IPO BAZAAR SONIPAT 🟢
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BSNLCare (@bsnl_care) reported@habibulbiswas Dear Customer, We apologise for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number I0219201131413 . Thank you for your patience. Regards, BSNL-Care (Gopal)
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secular (@secublurr) reported@ViCustomerCare Share your email I shall explain Two Voda sim in same phone Network inconsistent, call drop, voice nt clear Yea network better than BSNL I am।just counting now 88 days to go to।Port out
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Tanveerul Islam (@TanveeruIIslam) reportedSir/Madam, The BSNL network in Ghosi town has been down for Five days. How long will this continue? We keep lodging complaints, but when will the problem actually be resolved? GHOSI Zila - Mau Uttar Pradesh India Pin Code :-275304 @JM_Scindia @RajeevRai @DMMau1
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Vivek Sharma (@VivekShharmaiin) reported9431130498 This number of Deoghar Jharkhand office was given to me by the customer care of BSNL but when I called, this number is showing as wrong. @BSNLCorporate
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BSNLCare (@bsnl_care) reported@victor_d_costa Dear Customer, For assistance with your request, we kindly ask you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Mubeen)
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BSNLCare (@bsnl_care) reported@snotyal1 Hi, We apologize for the inconvenience caused of you. We have received feedback from the concerned department regarding your issue. Our team is actively working to resolve it, and we expect it will be resolved very soon. Regards, BSNL-Care(Sahil)
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Aditya_Extd💝 (@Aditya_Extd) reported@TechDekhoji @airtelindia Much Needed, Vivek bhai. Vi has superior service due to less congestion, but I don't get the fact that they could have simply reduced 30-40 Rupees and make the existing plans more affordable to attract customers. But yes Vi-BSNL partnership looks promising now..
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Furqan Dangi (@FurqanDangi) reported@BSNLCorporate @DoT_India I want to raise a serious complaint regarding an extra charge of ₹3,000 for a single BSNL connection. I have been asked to pay this amount apart from the official BSNL charges. @JM_Scindia
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BeingSimple (@thiaguonline) reported@ranjit_x @Deejay79105637 BSNL-started as PSU for service.Not as Profitable biz Has largest &highest coverage-Robust infra It survived thru Cong.But BJP reduced it garbage in a decade for pvt.BAD Govt engine-Bad employee tyres crashed this legendary vehicle But Jio-Airtel boomed.Adani got 5G.wah modi wah
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BSNLCare (@bsnl_care) reported@Shubham_0107 Dear Customer, We sincerely apologize for the inconvenience and the delay in receiving action on your concerns in Piro, Bhojpur. We have noted the details regarding Freedom 2.0 Lead H2029194729541, CPGRAMS reference DOTEL/E/2026/0054885, and FTTH docket G1429178032181. Your concerns have been taken up with the concerned team, and the matter is being followed up for necessary action. We request you to kindly allow some time for the concerned team to review the issues and provide an appropriate resolution. We will share an update as soon as it is received. Regards, BSNL Care (Ankit)
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Kd BaBa (@mr_kdbaba) reported@bsnl_care Thank you bsnl You destroyed my time, days. Now i don’t need it anymore Will never choose bsnl
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BSNLCare (@bsnl_care) reported@usernametizaa Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 7 working days. Regards BSNL- Care (Nishuka)
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BSNLCare (@bsnl_care) reported@surmayimachhi Dear Customer, We apologize for the inconvenience caused. Your suggestion regarding SIM home delivery and SIM availability at CSCs has been noted and will be shared with the concerned team for consideration. Regards, BSNL Care (Sahil)
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BSNLCare (@bsnl_care) reported@vssgranite Hi, We sincerely apologize for the inconvenience caused to you. Our team is actively working on resolving the issue, and we assure you that a solution will be provided soon. We kindly request you to please be patient for a little while longer. Regards, BSNL Care (Lokendra)
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Rushi (@RushiKhakhar) reported@OfficialSBICare cant open link even if i use wifi #BSNL and #JIO please update your service and then reply to customer
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BSNLCare (@bsnl_care) reported@Dipjyoti_X Dear Customer, We apologize for the inconvenience caused. We value your feedback and assure you that BSNL is continuously working towards improving network quality and enhancing customer services. Your suggestions are important to us, and we are committed to providing better connectivity and services to our customers. We appreciate your patience and support. Regards, BSNL Care (Abhishek)
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BSNLCare (@bsnl_care) reported@MemeKumarIN Hi, Greeting of the day! To port your number to BSNL, first send an SMS with the message PORT (space) your mobile number to 1900. You'll receive a Unique Porting Code (UPC), valid for 4 days. Visit a BSNL customer service center with your ID proof, passport-size photo, and UPC code. Regards BSNL-Care (Neha)