BSNL

BSNL Outage Report

Why is my BSNL service not working?

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours

The graph below depicts the number of BSNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BSNL  Outage Chart 05/05/2025 05:00

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Will BSNL compensate me for the outage?

BSNL outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BSNL and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BSNL has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map

The most recent BSNL outage reports came from the following cities: Mumbai, Patna, Guwahati, Singānallūr, Jaipur, Chennai, Narsimhapur, Jhajjar, Kolkata, Jaykaynagar, Tiruchirappalli, Bengaluru, Dombivli, Bhavnagar and Hyderabad.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Total Blackout
IndiaPatna Total Blackout
IndiaGuwahati Wi-fi
IndiaSingānallūr Internet
IndiaJaipur Phone
IndiaMumbai Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • lalitbhattUK lalit (@lalitbhattUK) reported

    @narendramodi BSNL is really confusing citizen, please take some action against their customer service team, its been more than three days they are yet to resolve our internet just because there system are not updated. are they deserve 5g projects? @BSNLCorporate @BSNL_UKD

  • prat577x PRATYUSH KUMAR (@prat577x) reported

    @BSNLCorporate In last three years, till 31 Jan 2022 the BSNL mobile network arrives in my room at pincode 421301. Why network of jio Airtel is accessible on same place but BSNL network unable to arriveve.

  • _ameen10 AMEEEEN (@_ameen10) reported

    @ViCustomerCare it's the 2nd time in 24 hours vi goes down Even BSNL is better than Vi Worst network in entire world I'm gonna port out soon

  • Bashir59122410 Bashir@BAD (@Bashir59122410) reported

    @BSNLCorporate @DoT_India Why PORT out message fail, after multiple times. Is it BSNL policy. If customer having network or recharge issue, he can't port out sim.

  • Hara127 Hara Prasad (@Hara127) reported

    @ManojMehra2610 @AshwiniVaishnaw @TRAI And bsnl mobile recharge pack tariffs are same as 4g tariff..when the operator doesn't have 4g network but its plans are same as4g ..How hypocracy?

  • uchiha_drex Uchiha Drex (@uchiha_drex) reported

    @BSNLCorporate I shared my number but no response from your side.worst experience ever.i think it’s my fault that i chose bsnl. @BSNLCorporate @BSNL_HR

  • PawanPrakashGo1 Pawan Prakash Godara (@PawanPrakashGo1) reported

    @BSNL_RJ Sir, I had recharged Rs.153/- on BSNL mobile number 9462675075 on 10-12-2022, which is not fully working as per the plan. I am not getting message from last 23 days to any other number. Also did not get any satisfactory reply in customer service. @BSNLCorporate

  • DrxMohsin Mohsin Ansari (@DrxMohsin) reported

    @BSNLCorporate Bsnl cellular service in tehseel bisauli 243720 district budaun is very bad network service kindly resolve it as soon as possible @BSNL_UPW @BSNLCorporate

  • Soumadipta91 Soumadipta (@Soumadipta91) reported

    @BSNLCorporate @BSNL_KOTD i am not getting any network coverage in my bsnl sim since yesterday morning. Please look into it.

  • rachitpjain Rachit Jain (@rachitpjain) reported

    BSNL is another government company, you can’t expect anything in return. 90% during travel the network is not working !!! Kudos to Reliance & Airtel. @BSNLCorporate @reliancejio @airtelindia

  • 5Pronab pronab kumar halder (@5Pronab) reported

    @BSNLCorporate @CMDBSNL @surenmehra Please provide unlimited data for BSNL FTTH in Andaman and nicobar Islands,there is no offer for old customer,starting plan is from 799rs for 200GB only.

  • puspakar Om Prakash (@puspakar) reported

    @BSNLCorporate How much take time to maintain OFC cable ...Near about 2 months passed away but till date the ofc cable is not restored ! Very disappointed the service of Government Employee and Government BSNL Company

  • PawanPrakashGo1 Pawan Prakash Godara (@PawanPrakashGo1) reported

    Sir, I had recharged Rs.153/-on BSNL mobile number 9462675075 on 10-12-2022, which is not fully working as per the plan. I am not getting message from last 23 days to any other number. Also did not get any satisfactory reply in customer service. @CMHelpdesk

  • PankaJRoyaL01 PankaJ RoyaL (@PankaJRoyaL01) reported

    @BSNL_RJ How can you improvement in bsnl system , very bad service , 7 to 10 days fault restore hone me lagte h

  • nkthacker nkthacker (@nkthacker) reported

    @BSNL_GJ @BSNLCorporate Sir your contractor for Bharat Fibre service maintenance in Bhuj Gujarat are not responding to service calls also the local BSNL officers not listening to complaints, business life is dead without internet now a days. Should we surrender the connection ?

  • solematejass Jasdeep Singh (@solematejass) reported

    @cgm_mh_bsnl When other service providers giving fiber connection without any upfront cost, Bsnl asking 2-3k installation charges... How will Bsnl compete like that... Agencies to which Bsnl outsourced installation needs to oversight..

  • LRaj06517853 L. Raj (@LRaj06517853) reported from Kota, State of Rājasthān

    Dear @AshwiniVaishnaw sir, my bsnl fibre is not working from last 20 days and constinusly trying to reach bsnl care but they unable to solve problem. I have registered complain on every platform like online, by call, by twitter but they not able give answer.

  • AniketChakane Aniket Chakane (@AniketChakane) reported

    @BSNLCorporate @ManishC38221980 @DoT_India This how bsnl attitude..they don't want to solve problem they help to customer don't use bsnl .. He help to out

  • Ayush2353 AYUSH SHAH (@Ayush2353) reported

    Why can't BSNL solve their customer's problems in 48 hours and if the customer doesn't pick up the phone for any reason then the complaint is not heeded Last 10 days BSNL speed Just 2 Mbps Cell I'd: 12072 @BSNLCorporate @DoT_India @AshwiniVaishnaw

  • imarchitgarg_op Archit (@imarchitgarg_op) reported

    Again the same **** by @BSNLCorporate @BSNL_HR @bsnl, hanging up the calls when complaining about slow internet speed Can't even raise a new complaint on the portal as the previous complaint 1058453757 is still not resolved

  • debnath_saumya Saumya Kanti Debnath (@debnath_saumya) reported

    @BSNLCorporate I am taking about Bsnl Fiber uploading speed not mobile network

  • KanwaljitNagpal Kanwaljit Nagpal (@KanwaljitNagpal) reported

    Reminder 8 My BSNL Broadband 02522-276550 is not working since 24.12.22 My complaint no is 1060123073. This is a persistent fault. Kindly rectify? @BSNLCorporate @TRAI

  • natrajvenkatadr NATARAJ VENKATADRI (@natrajvenkatadr) reported

    @BSNLCorporate +918026600110. Have rec'd call frm this BSNL number as followup of my complaints.thus is the 4th number to call me and tell me that the problem of NO Signal, CANNOT BE SOLVED AT THIS TIME!! They tell me they have to close the complaint so they call.why waste my time.u go home.

  • kuberbisht30 Kuber Bisht (@kuberbisht30) reported

    Bsnl provides Worst customer service in the world. Never gad such experience ever with any of the company as I had with @BSNLCorporate You people may not have the value of customer time but we have..

  • prachified Prachi (@prachified) reported

    @BSNLCorporate can you explain why there is discrepancy in last date of my sim validity in the bsnl self care app and the date provided by the customer support? There is a 7 day difference between them! When am I supposed to recharge? What if my sim expires if I pick wrong date?

  • ankurkinng Er Ankur Dwivedi (@ankurkinng) reported

    @BSNLCorporate When will my complaint be registered and how? I'm trying to call every bsnl helpline numbers but I can't find any answer and not getting correct details till.

  • YuvrajRenu Yuvraj Singh Renu (@YuvrajRenu) reported

    @BSNL_RJ Never apply for BSNL fibre, pathetic service its 2023 and my internet was out for a week and the employees don’t even pick up your calls, and i am talking about the capital of Rajasthan jaipur, you can imagine how the service must be in other cities.

  • PawanDu48267104 Pawan Dubey (@PawanDu48267104) reported

    Hi BSNL, I am using your FTTH service but I am sick off it my internet is not working from 6 days, daily I call for complaint but no one picks call even I physically visited to BSNL office but yet my internet is not working. 01275299117. @BSNLCorporate @cmohry

  • uchiha_drex Uchiha Drex (@uchiha_drex) reported

    @BSNLCorporate I m living in a city,and agr wha b merko connection nhi mil skta to ky fyda asi Fiber Service ka? And the guy wasted my 15 days,shame on bsnl @BSNLCorporate @BSNL_HR

  • vaibhavvedak98 vaibhav v (@vaibhavvedak98) reported

    @CVCIndia @dir_ed please cross check roots of mtnl even after getting money from govt services are not maintained if they are unable to maintain services please don't pay salary &let bsnl take over mtnl network