BSNL

BSNL Outage Report

Why is my BSNL service not working?

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours

The graph below depicts the number of BSNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

BSNL  Outage Chart 08/01/2025 05:30

At the moment, we haven't detected any problems at BSNL . Are you experiencing issues or an outage? Leave a message in the comments section!

Will BSNL compensate me for the outage?

BSNL outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use BSNL and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. BSNL has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by BSNL users through our website.

  1. Internet (37%)

    Internet (37%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (24%)

    Total Blackout (24%)

  4. Wi-fi (8%)

    Wi-fi (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map

The most recent BSNL outage reports came from the following cities: Greater Noida, Lucknow, Thiruvananthapuram, Kolkata, Mumbai, Gurgaon, Krishnanagar, Mangalore, Pune, Patna, Ahmedabad, Bengaluru, Nagpur, Cochin and Chennai.

Loading map, please wait...
City Problem Type Report Time
IndiaGreater Noida Total Blackout
IndiaLucknow Wi-fi
IndiaThiruvananthapuram Total Blackout
IndiaKolkata Internet
IndiaMumbai Phone
IndiaGurgaon Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • mesushovan Sushovan Chaudhuri #FreePalestine (@mesushovan) reported

    @grok A mobile service by exploiting the existing infrastructure of BSNL launched cheaply, then made costly as usual, is your idea of innovation. LMAO! True, evidence matters, not your bullshitting. Go, check, which community does max. fraud at stock market as per SEBI reports only.

  • m_bashaar_ BSHR (@m_bashaar_) reported

    I'm seriously FED UP with BSNL! I can't send a single message every time it FAILS. I've called customer care 3–4 times, and every time they just cut the call without helping. What kind of service is this? No solution, no support, NOTHING! @BSNLCorporate @bsnl_care @JM_Scindia

  • deepak__dangi_ Deepak Dangi (@deepak__dangi_) reported

    When the cables are already laid in our village, why are we not getting the connection? I have been following up with BSNL for the past 4 years, but they are not providing the connection. Please help us to get the connection. @BSNLCorporate @bsnl_care @JM_Scindia

  • deepak__dangi_ Deepak Dangi (@deepak__dangi_) reported

    When the cables are already laid in our village, why are we not getting the connection? I have been following up with BSNL for the past 4 years, but they are not providing the connection. Please help us to get the connection. @BSNLCorporate @bsnl_care @jyoti

  • tapuk890 Tapu kumar (@tapuk890) reported

    @DMKandhamal Sir, BSNL network has been completely down in our area (Daringbadi) for the past 3 hours. No mobile signal or internet access — it’s affecting communication and emergency work. Please look into this matter urgently and ensure prompt restoration. @BSNLCorporate

  • Sak2607 Saksham (@Sak2607) reported

    @TechZoot @ur_spicy_friend @unraveaero BSNL is bullshit. Govt should never have had a public operater . There service is **** and they don't even have 5g .

  • rmuthuraman1983 Muthuraman Ramalingam (@rmuthuraman1983) reported

    Dear Customer, Your Complaint on phone number 04342-295720 is registered. Your Complaint Number is 113977910. Thank You. For any queries, please Contact BSNL Call Center at 1800-4444. Please dial 1930 to report Cybercrime. @bsnl_care @BSNL_TN Yesterday onwards fiber not working

  • cstripathy2011 C S Tripathy (@cstripathy2011) reported

    @bsnl_care need help to open my SIM card BSNL. PUK code forget . I tried to send sms 53733. But it’s not sending

  • grok Grok (@grok) reported

    @venkadais venkadais BSNL is phasing out 3G gradually as it upgrades to 4G, with shutdowns starting in areas like Bihar from January 2025. Delays stem from incomplete 4G rollout, spectrum issues, and ensuring coverage for legacy users in rural spots. Full transition expected by year-end.

  • Rajekbharatiya Raj (@Rajekbharatiya) reported

    @narendramodi govt running wasting public money on bsnl , vodafone . Sell govt share, ownership. Govt job is not to run education service, telecom, railway,bus, building etc. But to control fares ,fix fares,fees etc.

  • Comefeelme_9 Kevin (@Comefeelme_9) reported

    I don't want it. BSNL service is not available anywhere and even where it is available, the internet is not fast. The service is not stable. It is not available everywhere. No need bsnl

  • Comefeelme_9 Kevin (@Comefeelme_9) reported

    BSNL's network quality is poor in my mother's area. Call connections are slow and often fail, and when they do connect, the audio is choppy and the voice quality is bad. @bsnl_care Had very bad experience. @BSNLCorporate

  • Comefeelme_9 Kevin (@Comefeelme_9) reported

    Your towers are so weak that there is no proper network anywhere. Sometimes the network goes off on its own from the phone. After a 2GB recharge yesterday, my BSNL SIM's internet isn't working despite a 4G signal. I also frequently lose all network connectivity when I'm outside.

  • YashJain0703 Yash Jain 🇮🇳 (@YashJain0703) reported

    @Ravisutanjani The government is deliberately killing BSNL to support JIO

  • channchal Channchal (@channchal) reported

    @JioCare I have never seen most pathetic service in my entire life .. can you believe this an engineer visit to fix Wi-Fi Internet is taking 4 business day to visit location.. Mind you 4 business day.. time to switch networks guys .. even BSNL was far better than this Jio..

  • Sandesh1176 Sandesh Chavan (@Sandesh1176) reported

    @pravesh814 Firstly Clear out mess 🫟 of MTNL And BSNL in Mumbai as Still No proper network in Mumbai Why trying launching 5G in Mumbai Since Last 1 year I am facing no network issue And no one solved the problem 😭😔 WHILE MTNL saying With all blame game playing around circle merrygo round

  • marketanalogy MARKET ANALOGY (@marketanalogy) reported

    @Ravisutanjani BSNL needs more tech, not just subsidies Today’s user does not forgive poor networks

  • Sandesh1176 Sandesh Chavan (@Sandesh1176) reported

    @bsnl_care IT'S such a pathetic condition that even making multiple complaints no 👎 one is Bothered to place an booster for network signal and least bothered for customer who has wasted Rs 600 for Recharging 3 BSNL Card's since Last year 2024 till date 📅 And situation remains the same

  • soumyashreekb Soumyashree K. Biswal (@soumyashreekb) reported

    @zentryx_ @Airtel_Presence BSNL stands for Bulshit Network Limited 💀

  • saurint Saurin Tana (@saurint) reported

    @BSNLCorporate @JM_Scindia Mumbai being the financial capital of India and the state/ government owned company BSNL has no network. When we call BSNL they say call MTNL and when we call MTNL they say service has been stopped. So Request BSNL office to please close down the service in mumbai.

  • MihirSme That'sme_Mihir (@MihirSme) reported

    @TRAI This 29th July, I recharged my @BSNLCorporate Prepaid Sim card with plan Rs. 147 which was valid for 30 days, Today they sent me message that they have reduced it to 25 days from 30 days. How legal and healthy practice it is? Where should I file complaint? @Bsnl

  • nimitgoel007 nimitgoel (@nimitgoel007) reported

    @bsnl_care i think you should take some classes from seniors before reply and i have tell you many times that from 1 jan 2025 all operation of mtnl of delhi ncr has been taken by bsnl so plz stop giving silly excuses before reply it that consult mtnl customer care now not exist

  • SahilSatwani2 Sahil Satwani (@SahilSatwani2) reported

    @Ravisutanjani I am regretting after switching to BSNL BSNL has worst of worst network

  • jinxXedhere JinxXed (@jinxXedhere) reported

    @Ravisutanjani At this point, BSNL needs to shut down or be sold off to save taxpayers money.

  • P4PJP P4PJP (@P4PJP) reported

    @BSNLCorporate @JM_Scindia What about Mumbai & Delhi?? as there is no BSNL & MTNL has no network.

  • ShilajitDutta1 Shilajit Dutta (@ShilajitDutta1) reported

    @geekyranjit Thoughts? 1.Will Apple’s liquid glass design lead the industry trend? 2.Recycled mobile numbers cause privacy issues—can govt/TSPs fix this? 3.With BSNL’s 4G & 5G push, is there room for a new operator in India?

  • abhishekyadavpg abhishek yadav (@abhishekyadavpg) reported

    @BSNLCorporate @CMDBSNL @robertravi21 in call droping in lucknow krishna nagar i am so sofocated with bsnl after complaining the tcs team visited my house and inspected and she said there are network not available att your site we need to install new towers near this area and after this saying that he run away and

  • Satyata_7 Satyata Chatterjee (@Satyata_7) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Aug 15 main mera BSNL 4G SIM ko तोड़ ke main BSNL 4G worst network service se Aazad ho jaunga...Shame on BSNL 4G ...its come August But BSNL 4G not working yet and maximum time BSNL 4G Emergency Mode in poor weather. ..And Doesn't Stable network Inside home. Now August no improve

  • KrisAffluential Krish (@KrisAffluential) reported

    @CGM_WB_BSNL I am writing to raise a complaint regarding the unacceptable delay in the installation of my Bharat Fibre new connection, despite repeated follow-ups and verbal assurances from the concerned LCO and BSNL officials. The Request ID is EB20250700002657_193587.

  • nimitgoel007 nimitgoel (@nimitgoel007) reported

    @BSNLCorporate @CMDBSNL @robertravi21 i hope this time bsnl launch 4g and 5g in delhi ncr in august there is no network till date