BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 23 |
| Delhi, NCT | 12 |
| New Delhi, NCT | 8 |
| Indore, MP | 3 |
| Agra, UP | 4 |
| Chhindwāra, MP | 56 |
| Hamīrpur, HP | 1 |
| Cochin, KL | 10 |
| Pune, MH | 29 |
| Kanpur, UP | 6 |
| Coimbatore, TN | 8 |
| Mysore, KA | 2 |
| Kotdwāra, UT | 1 |
| Sopur, JK | 3 |
| Thiruvananthapuram, KL | 8 |
| Chennai, TN | 14 |
| Visakhapatnam, AP | 4 |
| Hyderabad, TG | 14 |
| Vadodara, GJ | 1 |
| Bānposh, OR | 1 |
| Guwahati, AS | 21 |
| Rohtak, HR | 1 |
| Walwāra, MH | 1 |
| Bilāspur, CT | 1 |
| Raipur, CT | 3 |
| Mangalore, KA | 1 |
| Meerut, UP | 2 |
| Lucknow, UP | 7 |
| Mumbai, MH | 14 |
| Karnāl, HR | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Challa gulla nagsrujan (@CGNagsrujan) reported📢 Request for connectivity:Villages/localities between Davangere Industrial Area & Shyagale,Karnataka have poor/no mobile coverage.FTTH providers refuse service;AirFiber has high latency. Jio/Airtel are costly.Please provide BSNL FTTH &mobile tower. @BSNLCorporate @BSNL_KTK
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BSNLCare (@bsnl_care) reported@NeerajS03765570 Dear Sir, We sincerely regret the inconvenience caused. Regarding the “NeSL e-Sign pending” issue on your C-Top Up number 9411691816, we request you to kindly contact your nearest BSNL Customer Service Centre (CSC)/authorised CSA or BSNL office for verification and necessary assistance regarding the e-Sign process. Regards, BSNL Care (Sourav)
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Sayan Manna (@priorityplus_IN) reported@bsnl_care Unfortunately I didn't get proper answer Should I choose BSNL over other.??? I am confused by getting reply from customer support
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BSNLCare (@bsnl_care) reported@RamKJaiswal Dear Customer, Greetings of the day! For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Avantika)
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BSNLCare (@bsnl_care) reported@PadalaSasidhar Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care (Avantika)
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BSNLCare (@bsnl_care) reported@GautemVarm97800 Dear Customer, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. H0830188854087 has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Nishuka)
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Akhileshwar Singh (@Akhiles94820319) reportedI recently had a bad experience of unprofessional approach on part of Airtel. All these private (un)service providers are thriving on deliberate act by GoI to sideline and kill its own public sector BSNL. Funnier is people suggesting to port mobile from BSNL to Airtel/Jio.
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BSNLCare (@bsnl_care) reported@GahlotIj22590 Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503. Regards, BSNL Care (Shahjahan)
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BSNLCare (@bsnl_care) reported@Rasik77034501 Dear Customer, We sincerely apologise for the delay. Your complaint has been escalated to the department. Expect a response shortly. We'll update you once resolved. H061188116288 . Regards BSNL Care(Sonu)
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BSNLCare (@bsnl_care) reported@nareshmeenasma1 Dear Customer, Currently, eSIM activation requires visiting the nearest BSNL Customer Service Center (CSC) for verification and processing. In case of a mobile change, eSIM transfer/re-activation on the new device also requires assistance through the BSNL CSC as per the applicable process. Regards, BSNL Care (Nishant)
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Yash (@Yash090691) reported@BSNLCorporate what kind of service is this? No wonder why people are leaving BSNL services. No incoming call and message in my bsnl number after recharge since 2 months. Complained several times in customer care but no result only false commitment.
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Common_Man_1521 (@commonman1521) reported@BIGGB3 @LavaMobile I am using BSNL sim in LAVA Agni 4, for me it's good. No issues. Check the settings if you have done anything.
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SAMRAT SARKAR (@boxoffce) reported@BSNLCorporate @BSNL_WB hey bsnl kindly check my location where your service mobile network available west bengal, alipuduar , 736208
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pavan kumar (@bhatpk91) reportedBSNL officially sent me a technician's contact number by email, but when I called, the person confirmed he is not a BSNL technician and has nothing to do with my FTTH repair. How can customers trust this complaint handling process?
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Amit Mohan (@BIGGB3) reported@LavaMobile Or replaced my mobile if ur mobile support bsnl network
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