BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tura, ML | 1 |
| Hyderabad, TG | 12 |
| Cochin, KL | 11 |
| Chhindwāra, MP | 57 |
| Mumbai, MH | 17 |
| Chandigarh, CH | 11 |
| Sūrat, GJ | 2 |
| Shillong, ML | 3 |
| Manjeri, KL | 1 |
| Lucknow, UP | 10 |
| Kolkata, WB | 35 |
| Coimbatore, TN | 4 |
| Indore, MP | 7 |
| Jamshedpur, JH | 1 |
| Thiruvananthapuram, KL | 15 |
| Ludhiāna, PB | 2 |
| Delhi, NCT | 12 |
| Bengaluru, KA | 21 |
| Shiliguri, WB | 5 |
| Navsari, GJ | 1 |
| Āsansol, WB | 1 |
| Pune, MH | 23 |
| Aizawl, MZ | 6 |
| Chennai, TN | 19 |
| Noida, UP | 1 |
| Bhubaneshwar, OR | 10 |
| Guwahati, AS | 25 |
| Pathanāmthitta, KL | 6 |
| Bhavnagar, GJ | 1 |
| Ahmedabad, GJ | 9 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Riztweet (@rizwansheriff) reported@JioCare if you cannot fix the issues , why are you providing service , you always don’t meet the customer expectations , BSNL is far more better and your voice IVR sucks…
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Shekhar Bandaru (@BandaruShekhar) reported@Kiranhyd @SayantikaSays BSNL - 4 years, small towns, different states, same experience. Internet down, call technician, fixed in 10 mins unless any maintenance issue. If not fixed, directly call JE or AE, they'll get it fixed immediately. Once for an issue, JE, AE and 3 technicians came home to check.
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Vipul Yadav (@nextgenclick) reported@BSNL_UPEast @BSNLCorporate I am unable to use volte services on my number, very bad service from bsnl .
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Nature (@HelpNaturerecov) reported@TRAI In sokkanur,642109, bsnl tower is still not fixed with ups to get interrupted connectivity. Whenever power gets off, no signal from tower to make calls,otpband no net. How to use in emergency? Bsnl just playing complaints game. Daily many times,power gets off !
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BSNLCare (@bsnl_care) reported@wowapoorv Dear Customer, We regret the inconvenience caused. As mentioned in your earlier post, the recharge was made through a third-party platform, and 48 hours have elapsed so far. We request that you kindly allow up to 7 working days for verification and reconciliation, as such transactions may take additional time to process. If the recharge is still not reflected after this period, the matter will be verified accordingly. Regards, BSNL Care (Shatrughan)
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Smart Raj (@smart50329734) reportedRequest to BSNL please increase the number of towers. The network condition is the same today as it was 13 years ago, only 4G has come in 2G areas. If you can't install new towers, then do tower sharing. The last thing is to increase the number of towers. @BSNLCorporate
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BSNLCare (@bsnl_care) reported@Sivamahesha Dear Sir, For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (VikashT)
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BSNLCare (@bsnl_care) reported@praveenram1978 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is F1922166398956 Regards, BSNL-Care (Neha)
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Nilesh86504 (@Nileshshahmumba) reported@BsnlMumbai I am trying to reach a complaint n grievance department of Mumbai BSNL. to make a complaint for 23800664 which is not in working. HELP. ALTERNATE CONTACT NUMBER: 9967270956
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BSNLCare (@bsnl_care) reported@sumanpandit444 Dear Customer, We regret the inconvenience caused. The BSNL PRBT (Caller Tune) service has been temporarily discontinued due to administrative/technical reasons. Further updates will be shared once the service is restored or any new information is available. Regards, BSNL Care (Sahil)
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BSNLCare (@bsnl_care) reported@pannkajmahto Dear Customer, BSNL 5G in Ranchi, Jharkhand is currently under working and will be rolled out in a phased manner after network upgradation. Kindly stay tuned for updates. Regards, BSNL Care (VikashT)
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Niraj (@nirajpatel1214) reported@BSNL_GJ I just port my number to bsnl 1 week ago there are network issues. The network tower shows full but when I call some one the call gets disconnected and unable to receive any calls please solve the issues
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RK Iyer (@rkiyercom) reported@IndianGems_ If the government really cared, they would offer a basic plan in BSNL. It already has PAN India 2g network and it's adequate for calls. But no, they just divert you towards the corporate to save their ***.
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Rebatiraman Panda (@RebatiramanPan1) reportedto some other more particularly to jio or airtel.. why so ?? It deliberately done to slow down net speed of bsnl ?? Only advertisement of high speed but in action totally down.. please look into it..
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𝑷𝒉𝒐𝒆𝒏𝒊𝒙.. 🐦🔥 (@AquaBliss) reported@agrawalmanindra @ni5arga By this logic, I get 10–12 spam calls daily on my mobile, many of them sounding very genuine. So shall we ban Jio, Airtel, Vi and BSNL too, Director Sahib? The real issue is weak exam credibility, not the app used to expose the panic.
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