BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ludhiāna, PB | 1 |
| Hyderabad, TG | 10 |
| Gangtok, SK | 1 |
| Shiliguri, WB | 4 |
| Jammu, JK | 2 |
| Chennai, TN | 40 |
| Coimbatore, TN | 8 |
| Pune, MH | 23 |
| Rohtak, HR | 4 |
| Guwahati, AS | 13 |
| Haldia, WB | 1 |
| Chhindwāra, MP | 33 |
| Kanpur, UP | 53 |
| Kolkata, WB | 30 |
| Jaipur, RJ | 29 |
| Bengaluru, KA | 34 |
| Baripāda, OR | 1 |
| New Delhi, NCT | 16 |
| Chandigarh, CH | 6 |
| Nashik, MH | 3 |
| Indore, MP | 7 |
| Aurangabad, MH | 1 |
| Raipur, CT | 28 |
| Thiruvananthapuram, KL | 6 |
| Rānikhet, UT | 1 |
| Lucknow, UP | 4 |
| Mysore, KA | 1 |
| Ranchi, JH | 1 |
| Ahmedabad, GJ | 7 |
| Udaipur, RJ | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Niranjan Patil (@njnrn) reportedThe timing lines up: I think BSNL has been in the middle of a major network transition, mass 4G tower rollouts, 3G shutdowns circle by circle, VoLTE still inconsistently deployed, and VoWiFi just launched. In the 3–4 days before peak heating, I received 10–15+ carrier flash/OTA messages from BSNL, accepted a carrier settings update, and got the VoWiFi launch SMS.
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Rajat Garg (@tajar_grag) reported@diveshkumar786 1) BSNL sim should be 5G Ready as tower conversion to 4G is ongoing 2) You will still receive MTNL signal as In-Dolphin (3G) or 40439 (4G) 3) Signals will show as Roaming 4) Reception varies at large depending upon the area, location (indoor/outdoor)
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BSNLCare (@bsnl_care) reported@gr8sho Dear Customer, Greetings of the day! We have received remarks from concern department "Issue has been resolved ." Regards, BSNL Care (Sahil)
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Dinesh Jangam (@DineshJangam137) reported@JM_Scindia Sir, I,m highly annoyed with the response from BSNL customer care office, kindly ask BSNL officers to respond to my complaint ID BSNL10694/2026 which is registered on 5th May on BSNL vigilance CMS. It’s Urgent.
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BSNLCare (@bsnl_care) reported@rajeshku100 Dear Customer, Greetings of the day! We have received remarks from concern department "As per the reporting concern nodal the FTTH no 06562220023 is restored. Hence the compleant may be treated as resolved." Regards, BSNL Care (Kusum)
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ನಿರಂಜನ ರಾಜ್ ಅರಸ್ । Niranjan Raj Urs C G (@NiranjanC70085) reportedIt’s been more than 6 months since I started using BSNL in Bengaluru. I use it as my secondary SIM, and it’s totally worth it and affordable. BSNL offers packs like ₹599 with 3 GB data and 70 days validity, ₹997 with 2 GB per day for 150 days, ₹347 with 2 GB per day for 50 days, and so on. I haven’t experienced any call drops till date. Occasionally, calls don’t connect immediately, but overall it’s very reliable. When it comes to internet speed, it’s neither too slow nor too fast. For moderate internet users, it’s definitely a boon. However, when you are outdoors, navigation can sometimes be an issue. Google Maps doesn’t connect immediately, and you may have to wait a few minutes even in city areas. But rural coverage is good for calls and provides decent internet access as well. If you are not a heavy user, then BSNL works well. Jio and Airtel are becoming too expensive. I use Airtel as my primary SIM, and it works well, but I feel Jio is out of my budget. Airtel also includes JioHotstar with some recharge plans, and there are more options for home Wi-Fi bundle packages, which helps save money in the long run. BSNL should expand its full 4G coverage soon, and the rollout of 5G should not take too long. @BSNLCorporate @JM_Scindia @PMOIndia #BSNL #Network
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JASVINDER SINGH (@JasvindersSINGH) reported@bsnl_care @BSNL_HR R Sir/Madam, I am a BSNL FTTH customer from Panipat, Haryana, and my fiber internet connection (FTTH No: 01802971795) is out of order since many days. I am also not able to register my complaints through the BSNL helpline as old complaint stand unresolved.
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Maulik Trivedi (@maulik_devgam) reported@bsnl_care At here Bsnl office is shut down so what I can do ? Can I get number ? My PIN code - 385340
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Sudip Banerjee (@sudip_iitkgp) reportedExpecting accountability and actual resolution, not just automated responses. @BSNLCorporate @DoT_India #BSNL #ConsumerRights #NetworkIssue
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Sumanta Das (@sumantadas291) reported@BSNLCorporate Bsnl support or customer care doesn't work properly. I have raised a complaint about network concern for our area 2 months ago in X.They have sending the same msg again n again no solution provided yet. Even I have visited BSNL Dist office several times. Employees are careless.
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BSNLCare (@bsnl_care) reported@PKGupta_PBR Dear Customer, We have received remarks from concern department "concerned department has informed that they were unable to reach the customer, please share an alternate number." Regards, BSNL Care (Gopal)
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Ankit kumar (@AnkitTi86193545) reported@bsnl_care After losing my SIM card, I had it deactivated and then reactivated. The network signal has returned, but incoming and outgoing services have not been working for the past four days. Bsnl no 7903975869 Contact no 9241891220
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ashvini kumar katoch (@AshviniKatoch) reportedAs per Google 2 GB data is enough for 30 hrs of normal viewing, 20 hrs of music or 6-7hrs of video viewing Besides imposing drop signals BSNL asks me to move to more expensive methods of viewing. TURN BSNL IN TO VIEWERS FRIENDLY OR MONOPOLISTIC BSNL WIL GO DOWN AND DISAPPEAR
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BSNLCare (@bsnl_care) reported@Raviranjan2345 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. E1829151984401 Reagrds, Bsnl-Care (Sahil)
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Krishna Deva Raya (@Kumarswamire) reported@JioCare can't you see the complaint? There was nothing to do with bsnl just few compliments for them ,still they replied with lightning speed . What's taking so long to respond to my complaint?