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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • praveenram1978
    Praveen Kumar (@praveenram1978) reported

    Mr.Maan Singh jee Rourkela is the concern person not responding my phone call. Kindly suggest So many times follow up taken by me in Our local BSNL office in Rajgangpur. Mr Aamir is the concern SDO here.He is also not able to resolve my issue of security refund.

  • PrashanthKalasa
    Prashanth Acharya 🇮🇳(ತುಳು ಕನ್ನಡಿಗ ಮೋದಿ ಪರಿವಾರ) (@PrashanthKalasa) reported

    This so called No.1 telecom company @airtelindia is going to find the same fate of TATA DOCOMO, VODAFONE, BSNL, MTNL, HUTCH, their every service is so called online, they simply register complaint, close & no action, at my place Airtel signal is almost dead! Shame on you buggërs

  • abhishekifmr
    Abhishek Gupta (@abhishekifmr) reported

    @amityadavamit @ShrrnnG Totally agree.. Land is not a issue if they want. everyday I go to my office and see NTPC has huge plots bang on Sector 62 Noida which can be used. Similarly In Indirapuram BSNL has a huge vacant plot for atleast 20 years. I am sure Vaishali, Vasundhara would have similar plots

  • sumittomar1126
    sumit tomar (@sumittomar1126) reported

    kuch nhi aata jaata hai bsnl team ko govt jaane kha se hire kar lati hai more than months but problem not solve nor return my 9000rs which looted in name of feasible or installation @CMDBSNL @narendramodi @JM_Scindia

  • PRaiLAC
    Prasant Rai (@PRaiLAC) reported

    India's biggest telecom problem is the lack of a strong third player. It's either Airtel or Jio. Fed up with both, I wanted to try BSNL or RailTel. Registered on their websites, but never received a single call. Meanwhile, Jio sent multiple messages within days. Today, frustrated with Airtel's internet issues, I switched to Jio. But Within hours, the connection stopped working. What's even more frustrating is the complaint process. Started a chat at 4 PM, waited until 5 :10 PM with no response. Diagnostics showed "No Issues Found" while the internet was down. The installation engineer spent more time explaining TV channels than explaining how to raise a complaint or get support. When it takes 2 hours just to report a fault, imagine the customer's frustration. And BSNL should seriously introspect. Despite being a government-backed operator, basic customer acquisition and responsiveness remain a challenge. Taxpayers deserve much better 😔 @JM_Scindia @DoT_India

  • alok299
    ଆଲୋକ ରଂଜନ ଦାଶ (@alok299) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Bsnl signal so pathetic in odisha we are unable stream data making upi payment in Bhubaneswar what we will do 3gb /day we need 3mb/day plan

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @imrohit2611 Dear Customer, We sincerely apologize for the inconvenience caused, Our team is actively working to resolve the network issue in your area. You will be updated once the issue is resolved. If you need any further assistance, please feel free to contact us.  Regards, BSNL Care (Mubeen)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Vixky2418 Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number F1324163773999. Regards, BSNL-Care (VikashT)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @GovindKIndia Dear customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. We appreciate your patience in this matter. F1511164509150 . Regards, BSNL Care (Lokendra)

  • MahipalKolan
    Mahipal Reddy K (@MahipalKolan) reported

    @bsnl_care @BSNLCorporate Inspite of repeated complaints nothing done by bsnl to restore my mobile outgoing. Since recharge of one year plan in sept 2025 the outgoing always not working & whenever try to dial outgoing call failed will be displayed. Docket open & close by bsnl.

  • JunoVortex
    Juno Vortex (@JunoVortex) reported

    @aravind Actually, I have been using BSNL and/or Airtel internet for the past 20+ years and have hardly faced any disruptions, less than 10-15 days max in total over the entire time. That too only 2 times of 3 days of only one of them, never both simultaneously. I have heard of net disruptions from users of other network providers though like Hathway, Jio, etc. Many times, just the prepaid phone net was enough as a backup and on the go. There has only been a steady increase in bandwidth and quality over the years. No complaints at all whatsoever as a prolific user of the internet.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @nsharma80 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F1212163201176  Reagrds, Bsnl- Care (Sahil)

  • Dynamo_2024
    Ocean Wave (@Dynamo_2024) reported

    @bsnl_care You are wasting your time. Let me tell you the likely outcome of docket number F127163269863: BSNL will say that work is underway in the customer area and that network services will be improved through Starlink satellites sometime within the next 10 years. Msg 1 0f 2....

  • ahsanukhan
    Ahsan (@ahsanukhan) reported

    @manujosephsan @airtelindia One of the worst service provider right now. Since indian people have a very limited choice these thieves are taking full advantage of it. Switching to BSNL is a good option.

  • agrawalshishir2
    Shishir Agrawal (@agrawalshishir2) reported

    @Aunindyo2023 My Grandfather was an extremely honest man my dad got nothing much from him and if my grandpa wanted he could amass a huge wealth he was an class 1 officer in BSNL in from 70s to early 2000 I do not regret that yes it feels bad but at least he didn't steal from someone

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