BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 22 |
| Chhindwāra, MP | 54 |
| Delhi, NCT | 10 |
| Ludhiāna, PB | 4 |
| Visakhapatnam, AP | 3 |
| Noida, UP | 1 |
| Bengaluru, KA | 9 |
| New Delhi, NCT | 12 |
| Kanpur, UP | 14 |
| Dehra Dūn, UT | 3 |
| Cochin, KL | 6 |
| Kanniyākumāri, TN | 1 |
| Hyderabad, TG | 11 |
| Chennai, TN | 20 |
| Patna, BR | 5 |
| Shillong, ML | 3 |
| Mumbai, MH | 8 |
| Bhopal, MP | 4 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 33 |
| Guwahati, AS | 23 |
| Imphal, MN | 1 |
| Ahmedabad, GJ | 6 |
| Ambāla, HR | 3 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Udaipur, RJ | 3 |
| Gangtok, SK | 1 |
| Erode, TN | 1 |
| Coimbatore, TN | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Shiekh Fawaz (@Fawaz_Social) reported@BSNLCorporate Today i.e 29 Aug i purcahsed BSNL 4G sim i was told that it be activated in 1 hr but still no signal tull now. Kindly look into the matter
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BSNLCare (@bsnl_care) reported@VIPMUSIC18 Dear Sir, We sincerely apologize that your issue remains unresolved despite the closure of Docket No. H3123199690820. As per the nodal team’s assessment, the coverage at the reported location is affected due to the long distance from the existing BTS. The concerned team will explore suitable measures to strengthen the signal and improve network coverage at the location, subject to technical feasibility. We regret the inconvenience caused and appreciate your patience while the network improvement measures are being examined. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@VJoseAbbas Dear Customer, As you are currently residing outside India, you may authorize a representative in India to visit the nearest BSNL Customer Service Center (CSC) on your behalf. The representative will need to submit a written request along with a valid authorization letter from you, a copy of your ID proof, and other required documents as per BSNL guidelines. The necessary verification process will also need to be completed by the representative.For any further assistance, please feel free to contact us. Regards, BSNL Care (Rashmi)
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BSNLCare (@bsnl_care) reported@surmayimachhi Dear Customer, We apologize for the inconvenience caused. Your suggestion regarding SIM home delivery and SIM availability at CSCs has been noted and will be shared with the concerned team for consideration. Regards, BSNL Care (Sahil)
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BSNLCare (@bsnl_care) reported@SankethM4 Dear Customer, We sincerely apologize for the inconvenience you have faced. Please be assured that our team is actively addressing your complaint (H2925198663174) and will reach out to you shortly with a resolution. Regards, BSNL Care (Nishuka)
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Navneet Trivedi (@navneett113) reported@bsnl_care H2411196410727 has been closed without resolution. I have recharged my no on 16aug2026 through bsnl selfcare new app balance got deducted but not credited back pls check and resolve
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Lokesh G (@LOKaish) reported@bsnl_care What I got on previous complaint was just an SMS the ticket is closed. Without anyone trying to understand. BSNL aupport don’t even know what’s VoWifi.
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BSNLCare (@bsnl_care) reported@pratikmori94 Dear Customer, Thank you for your suggestion. Home delivery is available in some areas, and BSNL is continuously working to expand this facility. For further assistance, please contact Customer Care at 1800-180-1503. Regards, BSNL Care (Mubeen)
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Aditya_Extd💝 (@Aditya_Extd) reported@TechDekhoji @airtelindia Much Needed, Vivek bhai. Vi has superior service due to less congestion, but I don't get the fact that they could have simply reduced 30-40 Rupees and make the existing plans more affordable to attract customers. But yes Vi-BSNL partnership looks promising now..
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majumderkr2 (@majumderkr1) reported@BSNL1 ~ Then-n-now the system BSNL reduces itself on customer's data , outgoing call , even USSD Code... BSNL towards mismaintenances of porting to porting that attempts !
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jst_indian (@jst_indian) reported@Ravisutanjani @TRAI is servant of 2 big corporates airtel and jio they will not think about poor and senior citizens. If you are saying what about Vi and BSNL they were already out of the race they pushed backed intentionally by airtel and jio for their duopoly
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BSNLCare (@bsnl_care) reported@MemeKumarIN Hi, Greeting of the day! To port your number to BSNL, first send an SMS with the message PORT (space) your mobile number to 1900. You'll receive a Unique Porting Code (UPC), valid for 4 days. Visit a BSNL customer service center with your ID proof, passport-size photo, and UPC code. Regards BSNL-Care (Neha)
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Dr. Lokesh Pathak (@MeeLokesh) reported@bsnl_care @bsnl_care @TRAI the response provided is same as previous response and is nit satisfactory. Please provide relevant details as to when proper communication was done by BSNL to customer. Proof that proper communication was done . Timeline given to the client and how many days.
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BSNLCare (@bsnl_care) reported@LogicalIndian__ Dear Customer, Greeting of the Day! Thank you for supporting BSNL and being a loyal customer for 10 years. Regards, Bsnl Care (Neha)
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BSNLCare (@bsnl_care) reported@Pritam_pyara Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care(Sangita)
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