BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolhāpur, MH | 3 |
| Ahmedabad, GJ | 9 |
| Kolkata, WB | 33 |
| Mumbai, MH | 21 |
| Dehra Dūn, UT | 6 |
| Pune, MH | 25 |
| Bhiwandi, MH | 1 |
| Kollam, KL | 1 |
| Ghātāl, WB | 1 |
| Chhindwāra, MP | 56 |
| Coimbatore, TN | 6 |
| Jalandhar, PB | 1 |
| Kanpur, UP | 19 |
| Delhi, NCT | 14 |
| Nagpur, MH | 5 |
| Visakhapatnam, AP | 3 |
| Nashik, MH | 3 |
| Gurgaon, HR | 2 |
| Salem, TN | 1 |
| Guwahati, AS | 25 |
| Cochin, KL | 10 |
| Jaipur, RJ | 12 |
| Tura, ML | 1 |
| Hyderabad, TG | 11 |
| Chandigarh, CH | 9 |
| Sūrat, GJ | 2 |
| Shillong, ML | 3 |
| Manjeri, KL | 1 |
| Lucknow, UP | 10 |
| Indore, MP | 6 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Akshay D (@akkiman) reported@dhurandhar1010 Sure, I'll go find real "challenges"... Book a Tatkal ticket, argue with a BSNL helplin. None of it touches the actual one: we crumble a flagship road in eight weeks and call the man who noticed it the problem. Enjoy the standard.
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BSNLCare (@bsnl_care) reported@mushtaqahmedma Dear Customer, Greeting of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket number G0614174221973 has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Avantika)
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Harsh Bajaj (@Harshbajaj2010) reported@IndianTechGuide Duopoly in telecom is eventually going to hit end consumers hard. Hikes of 10–15% every 12 or 18 months just aren’t sustainable in a lower middle income country like ours, but people won’t have much of a choice. I use Vi, and honestly it’s been fine for me. The network is decent, they’re rolling out 5G, and I don’t have major complaints. But if Jio and Airtel raise tariffs, Vi gets a clear path to follow. As for BSNL, I still don’t think it’s a reliable alternative at this point. The network is inconsistent, mobile data is patchy in many places, and that limits competitive pressure on the private players.
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Rashmi Ranjan Rout (@R18Rout) reported@dm_jajpur Sir road expansion work going on in Sathipur - Barundei route without informing the Utilities, Specially BSNL, As a result Mass mobile outage in that area since yesterday. Sir plz look into
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BSNLCare (@bsnl_care) reported@sayom_ss Dear Customer, Greetings of the day! To activate VoLTE service, please send an SMS with the text “ACTVOLTE” to 53733. Activation may take up to 24 hours after successful request processing. VoWiFi service is enabled automatically for eligible customers based on device compatibility, software version, and network provisioning. You may enable it from your handset settings by turning on Wi-Fi Calling / VoWiFi under network settings while connected to a Wi-Fi network. Regarding the BSNL Self Care app, you may be experiencing a temporary technical issue. We request you to try again after some time. If the issue persists, please contact us for further assistance. Regards, BSNL Care (Kusum)
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BASIL MARAYA (@MarayaBasil) reported@jagograhakjago Posted via #Airtel network coz it's 18:24 & there's no sign of BSNL #world_class_telecom in my place. I think inefficient employees r unable 2 solve this issue. BSNL should fire such employees who r responsible 4 bringing a vry bad name 2 the country's largest pub telecom sector.
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Rajkamal Srivastava (@rajkamal444) reported@prakasam_onx @Akshat_World Tatas to enter? Once the biggest player alongwith BSNL, both eased out by Jio with the help of ... Anadi? Want a Cancer to replace Influenza?!!
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BSNLCare (@bsnl_care) reported@_shaddad_ Dear Customer, Greeting of the day! This is to inform you that your complaint number G0625174303036 has been addressed by the concerned team. We have received revert from the concerned department that the reported service issue has been resolved. Please check the service and confirm at your end. If you are still experiencing any issues, please update us so that we can assist further. Regards, BSNL Care (Shahjahan)
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Gaurav Thakur (@GauravT24994501) reported@Adani_Elec_Mum There is no power in BSNL colony of Santacruz West from last 4 hours. Where is your team? Can you please help us!
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BSNLCare (@bsnl_care) reported@jayraj87338 Dear Customer, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. G0430173031301has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Nishuka)
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Sandeep Agnihotri (@RoflSandeep) reported@KESCoHQ @KESCoHQ disappointing to say #services of kesco who could not rectify fault in 11.30 total hours and still demanding time . Inefficient staff who make consumer suffer . I think like BSNL who was flying high in sky and never bothered for consumer see now same happen to kesco .
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BSNLCare (@bsnl_care) reported@Dev090886 Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complain has been created on the helpdesk with the docket number G0514173979679. Regards, BSNL-Care (VikashT)
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Saurabh Gupta (@sg2471) reportedAbsolutely frustrated! Worst BSNL service ever. My SIM is ported, but there's still No Service. Customer care doesn't answer, and the BSNL staff who processed my port is also ignoring my calls. Completely unacceptable. Fix this immediately! @BSNLCorporate #BSNL #NoService
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BSNLCare (@bsnl_care) reported@Krishna96790099 Dear Customer, Sorry for the inconvenience may caused to you! Please provide your contact number for better assistance. Regards, BSNL- Care(Shatrughan)
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BSNLCare (@bsnl_care) reported@BDas18 Dear Customer, We sincerely apologize for the inconvenience caused you. We would like to inform you that our team is actively working on your complaint number (G0622174455677 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)