BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 56 |
| Coimbatore, TN | 8 |
| Chennai, TN | 18 |
| Bhopal, MP | 6 |
| Cuttack, OR | 1 |
| Kolhāpur, MH | 3 |
| Ahmedabad, GJ | 9 |
| Kolkata, WB | 33 |
| Mumbai, MH | 21 |
| Dehra Dūn, UT | 6 |
| Pune, MH | 25 |
| Bhiwandi, MH | 1 |
| Kollam, KL | 1 |
| Ghātāl, WB | 1 |
| Jalandhar, PB | 1 |
| Kanpur, UP | 19 |
| Delhi, NCT | 14 |
| Nagpur, MH | 5 |
| Visakhapatnam, AP | 3 |
| Nashik, MH | 3 |
| Gurgaon, HR | 2 |
| Salem, TN | 1 |
| Guwahati, AS | 25 |
| Cochin, KL | 10 |
| Jaipur, RJ | 12 |
| Tura, ML | 1 |
| Hyderabad, TG | 11 |
| Chandigarh, CH | 9 |
| Sūrat, GJ | 2 |
| Shillong, ML | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Girish Raja (@girishraja) reportedWe shifted to a new apartment in March& FTTH was shifted. As per your technical staff now when we place a complaint through the bsnl app the complaint continues to go to those managing the connections in the old apartment. Phone and internet are not working. Help @bsnl_care
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Anand (@officialanand) reported@BSNLCorporate I was promised that 1st month of my Fiber connection would be free, but I received a bill after one month. When I called for support, I was told to visit nearest BSNL office, which is 45 km away from my home. There is no proper customer care to resolve the issue
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Nature (@HelpNaturerecov) reported@BSNLCorporate @CMDBSNL @robertravi21 How to get connected when there is no network from tower site... Bsnl haven't fix tower issue despite repeated complaints. Worthless network
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pratik jain (@Pratik2358) reportedThey don't have stickiest business The option to get out are absent Ie BSNL: no coverage/no 5g Vodafone:- can't say on network quality Bharti and JIo; use both , face issues if I get away from Mumbai
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Harsh Bajaj (@Harshbajaj2010) reported@IndianTechGuide Duopoly in telecom is eventually going to hit end consumers hard. Hikes of 10–15% every 12 or 18 months just aren’t sustainable in a lower middle income country like ours, but people won’t have much of a choice. I use Vi, and honestly it’s been fine for me. The network is decent, they’re rolling out 5G, and I don’t have major complaints. But if Jio and Airtel raise tariffs, Vi gets a clear path to follow. As for BSNL, I still don’t think it’s a reliable alternative at this point. The network is inconsistent, mobile data is patchy in many places, and that limits competitive pressure on the private players.
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BSNLCare (@bsnl_care) reported@ManishKumarAIT Dear customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. We appreciate your patience in this matter. G077174797022 . Regards, BSNL Care (Lokendra)
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BSNLCare (@bsnl_care) reported@my_rohan_singh Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number G071174542681. Thank you for your patience. Regards, BSNL-Care(Sourav)
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BSNLCare (@bsnl_care) reported@neha_naidu93 Hi, We sincerely regret the inconvenience caused . Please be informed that your complaint No. G041173371324 is currently under active examination by our concerned team, and necessary action is being taken to resolve the issue at the earliest. Regards, BSNL Care (Shahjahan)
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Chandan Singh (@Chandan36049900) reportedThe concerned JTO is highly irresponsible. Despite repeated complaints, there is no resolution. Internet on BSNL FTTH (0674-2570455) is still down. Immediate action required. @BSNLCorporate @BSNL_OR @BSNL_Care #BSNL #InternetDown
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BSNLCare (@bsnl_care) reported@the_kashiVasi Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Our team is working on your issue (G0311172780273) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)
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Vijay Doshi (@doshivijay) reported@piyush_trades BSNL never works because of being lazy, corrupt and non merit staff even if you visit they're just discouraged and behave rude so you don't ever visit again. Look at the Airport, railway station public places there is no coverage
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BSNLCare (@bsnl_care) reported@BDas18 Dear Customer, We sincerely apologize for the inconvenience caused you. We would like to inform you that our team is actively working on your complaint number (G0622174455677 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)
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BSNLCare (@bsnl_care) reported@tajar_grag Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number G0510173626526. With the exact details that you have provided us in the DM Thank you for your patience. Regards, BSNL-Care (Ankit)
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BASIL MARAYA (@MarayaBasil) reportedNow my wife will stop sharing her hotspot, And guess what? Ur so called bogus #world_class_telcom (BSNL 4G) wil immediately vanish completely & wil not b available 4 hours & hours!! What can b done 2 punish BSNL 4 such poor service? @jagograhakjago plz suggest a legal process.
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Amuthan Iyer (@AmuthanIyer) reported@tushar9590 Tejas Networks has corrected heavily last 3 sessions and closes at the low point daily. Hope it finds support soon. The long delayed BSNL orders can be the near term trigger