BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bhopal, MP | 4 |
| Jalandhar, PB | 2 |
| Ahmedabad, GJ | 8 |
| Chhindwāra, MP | 53 |
| Patna, BR | 2 |
| Ranchi, JH | 2 |
| Kanpur, UP | 10 |
| Rohtak, HR | 2 |
| Kolkata, WB | 31 |
| Vijayawada, AP | 1 |
| Lucknow, UP | 8 |
| Bhubaneshwar, OR | 8 |
| Srinagar, JK | 1 |
| Meerut, UP | 3 |
| Hyderabad, TG | 13 |
| Bengaluru, KA | 11 |
| Delhi, NCT | 10 |
| Sopur, JK | 4 |
| Kozhikode, KL | 1 |
| Chennai, TN | 20 |
| Jaipur, RJ | 4 |
| Jamshedpur, JH | 3 |
| Mangalore, KA | 3 |
| Cochin, KL | 10 |
| Pathanāmthitta, KL | 3 |
| Rājkot, GJ | 1 |
| Mumbai, MH | 12 |
| Hamīrpur, HP | 3 |
| New Delhi, NCT | 10 |
| Mohali, PB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Kavinraj (@kavin_raj_1) reported@lalitgrateful @Starlink he is a predatory, misogynistic ***h0le of a man child, he is worst then other, look at America how fked they are, India need Indian "made in India". develop n invest BSNL for god sake and end the duopoly, they already won tower and lands. Indian govt betraying Indians.
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Engineer Xplains (@engineer_inside) reportedOne of my neighbour is SC ST , his father is a retired government employee, he was in BSNL. He has good amount of property and had access to good education and facilities , That person is a bit physically challenged as well ( one leg long one leg a bit short ) , he became judge in Patna civil court. His younger brother became a lawyer in the same court as far I know and his entire bloodline will continue to enjoy reservation as far i can see, Now this is where reservation reforms comes into picture, people are are demanding that such a person should give up his reservation so that other poor people who did not have access to education and facilities can take that seat and come out of poverty. That's it , That's what people are demanding and I support them, it's no longer about GENERAL OBC or SC ST . it's about helping poor people get what they deserve but aren't getting just because of some babus and rich people from their own category.
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BSNLCare (@bsnl_care) reported@rahulhunts Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Our concerned team is looking into the issue and working towards a resolution. We will update you as soon as any further information is available. Regards, BSNL Care (Neha)
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Rohit Verma (@rohiit_verma) reported@bsnl_care No resolution yet and testerday I talked with customer care, he told me go to the BSNL office to get VoLTE enabled. Pathetic service, seems like I need to port to Jio or Airtelwhen validity gets over.
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gaurav kumar yadav (@kumargaurav1006) reported@bsnl_care If I am able to use BSNL services in mumbai, navi mumbai and even 200 meters from my house then how issue is "due to handset compatibility or SIM registration limitations". I called to ur customer care from nerul railway station which is part of mumbai circle itself
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BSNLCare (@bsnl_care) reported@Aspirant___ Dear Customer, Greetings of the day! The implementation of 5G services is in progress, and we anticipate the launch very soon. Our team is diligently working on this and will notify you promptly once the service is officially launched. Regards, BSNL Care (Neha)
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A Regular Indian (@Regular__Indian) reported𝑰𝑺𝑹𝑶 𝒊𝒔 𝒉𝒂𝒏𝒅𝒊𝒏𝒈 𝒂𝒍𝒍 𝒍𝒂𝒖𝒏𝒄𝒉 𝒗𝒆𝒉𝒊𝒄𝒍𝒆 𝒕𝒆𝒄𝒉 𝒕𝒐 𝑷𝒓𝒊𝒗𝒂𝒕𝒆 𝒔𝒆𝒄𝒕𝒐𝒓. 𝗗𝗼𝗲𝘀 𝘁𝗵𝗮𝘁 𝗺𝗲𝗮𝗻 𝗠𝗼𝗱𝗶 𝗵𝗮𝘀 𝘀𝗼𝗹𝗱 𝗜𝗦𝗥𝗢 𝘁𝗼 𝘁𝗵𝗲 𝗽𝗿𝗶𝘃𝗮𝘁𝗲 𝘀𝗲𝗰𝘁𝗼𝗿? 𝗟𝗲𝘁'𝘀 𝗱𝗶𝗴 𝗱𝗲𝗲𝗽 𝗮𝗻𝗱 𝘀𝗲𝗲 𝘄𝗵𝗮𝘁 𝘄𝗼𝗿𝗹𝗱 𝗵𝗮𝘀 𝗱𝗼𝗻𝗲. What govt is doing is not a funding tweak. But a mandate change. It's already happening. SSLV → tech + production handed to HAL, competitive bid. PSLV, LVM3 → next. And PSUs are out this round. Private players only. 120 ISRO technologies transferred so far. Is this something new which India is doing? NO The playbook is old. The state eats the invention risk. Private capital won't fund 20 years of uncertain R&D with no guaranteed payoff. Once the engineering works, the question flips: not "can this be built" but "can this be built cheap, at scale." That's a market problem. Not a lab problem. NASA ran this exact play. Saturn V. Shuttle. Built in-house for decades. Physics solved → NASA stepped back, became customer + regulator. SpaceX and Boeing took over. Same script, different agency. Same happened with Internet. ARPANET. GPS. State-run for years — then opened to commercial carriers and chipmakers once proven. Invent public and Scale private. India also did it with Telecom under ABV. DoT/BSNL had the monopoly. Once the tech matured, private operators took buildout and crushed cost-per-subscriber. No PSU was ever going to do that. Even China followed the script. Govt held the rocket monopoly for decades. Beijing opened it up in 2014 — iSpace, LandSpace, Galactic Energy — specifically to multiply launch cadence without ballooning CASC's own balance sheet. Same mechanism, four countries, four sectors: One state producer can't scale cadence once demand outgrows the monopoly. Competition compresses cost-per-kg faster than any single agency — however well-run. Hence, what Modi govt is doing is logical in nature and shows we are growing. We need our Private sector to raise up to the occasion and rule the world. 🤞🏻🤞🏻 #Isro #Developement
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Engineer Xplains (@engineer_inside) reportedOne of my neighbour is SC ST , his father is a retired government employee, he was in BSNL. He has good amount of property and had access to good education and facilities , That person is a bit physically challenged as well ( one leg long one leg a bit short ) , he became judge in Patna civil court. His younger brother became a lawyer in the same court as far I know and his entire bloodline will continue to enjoy reservation as far i can see, Now this is where reservation reforms comes into picture, people are are demanding that such a person should give up his reservation so that other poor people who did not have access to education and facilities can take that seat and come out of poverty. That's it , That's what people are demanding and I support them, it's not longer about GENERAL OBC or SC ST . it's about helping poor people get what they deserve but aren't getting just because of some babus and rich people from their own category.
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Hemant Shivalkar (@hemant_twt) reported@beebomco I bought a BSNL sim today for minimal calling cost. But they send OTP late and when I type it to login it says invalid OTP 🤦🏽.
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Mohit Sajwan (@mohitsajwan62) reported@bsnl_care @BSNLCorporate Customer Care service very worst 1507 not helpful, and representative are just doing formality to take our call just not helpful, my BSNL sim not active due to bad Customer Care Service., Please Do Needful if you can.
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Nyas Syal (@Nyassyal) reported@BSNLCorporate At the same time, if the government wants BSNL to provide connectivity in rural, remote or strategically important areas where a purely commercial operator may not find it viable, compensate BSNL transparently for that responsibility. Don't make BSNL carry a public-service burden and then judge it as though it were a purely commercial business. 7/9
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Marri Subhash Raj (@yourssubhash) reportedI am facing a serious BSNL 4G indoor coverage issue at my location Inside my home the signal is very weak internet speeds are poor and calls frequently drop or fail Kindly check the nearest tower and improve the indoor 4G coverage as soon as possible @BSNLCorporate @bsnl_care
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Rishi Raj (@mr_rishiverma) reported@BSNLCorporate @BSNLCorporate @BSNL_UP_West BSNL mobile network coverage is extremely poor at **Sector 16C, GH-1, Greater Noida West, Uttar Pradesh**. There is barely any proper network inside the area, making calls and mobile data difficult to use.please improve BSNL network coverage.
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BSNLCare (@bsnl_care) reported@kumargaurav1006 Dear Customer, We understand your concern. The issue is currently under review by the concerned team, and necessary checks are being carried out for resolution. We appreciate your patience and support. Further updates will be shared once available. Regards, BSNL Care (Avantika)
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BSNLCare (@bsnl_care) reported@503feba2e1bd4af Dear Customer, We sincerely regret the inconvenience caused and understand your concern regarding the delay. We would like to inform you that your complaint has been escalated to the concerned team under Docket No. H231195815004 for further necessary action. The matter is being taken up for resolution. Regards, BSNL Care (Abhishek)