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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chandigarh, CH 9
Kanpur, UP 50
Visakhapatnam, AP 3
Bhopal, MP 9
New Delhi, NCT 11
Vadodara, GJ 1
Aizawl, MZ 6
Mumbai, MH 18
Chennai, TN 32
Lucknow, UP 7
Imphal, MN 3
Thiruvananthapuram, KL 10
Pathanāmthitta, KL 2
Bengaluru, KA 31
Ahmedabad, GJ 8
Kolkata, WB 35
Chhindwāra, MP 39
Dehra Dūn, UT 5
Hyderabad, TG 11
Delhi, NCT 2
Bālurghāt, WB 1
Durgapur, WB 3
Kharagpur, WB 1
Roorkee, UT 1
Guwahati, AS 15
Patna, BR 7
Bhubaneshwar, OR 14
Pune, MH 24
Varanasi, UP 3
Mangalore, KA 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Royal_rajput249 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E282156459518. Thank you for your patience. Regards, BSNL-Care(Sourav)

  • KJoshipura
    Kashyap Joshipura (@KJoshipura) reported

    @KoyalShirish @bsnl_care @EconomicTimes Congratulations to BSNL. My landline and internet are not working since 26042026.I had paid advance amount to you with an expectation of good service. Please go through my DM since early May2026

  • appooz
    അപ്പു - Appu (@appooz) reported

    @badjourno Govt (&retd) employees get discount from BSNL, despite poor network. People retain it & additional # for active calls. Competition made BSNL outsource their fibre connection at the customer level and they're responsive than the PSU. Speed is still iffy.

  • Expat2Uk
    Expat (@Expat2Uk) reported

    @bsnl_care Hi. The outage of BSNL roaming service in UK has been long pending. Is there any update yet on what's happening. Have not received any response from the concerned departments.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @broyflute Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E2623155583107. Thank you for your patience. Regards, BSNL-Care(Sourav)

  • Comefeelme_9
    Kevin (@Comefeelme_9) reported

    @bsnl_care No need your BSNL user less network

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pkskisidhibaat1 Hi, We acknowledge your report. BSNL is a telecom provider and does not handle banking or UPI transactions. Please follow up with Cyber Helpline (1930), GPay, and Canara Bank for resolution. Stay alert and never share OTPs or banking details. Regards, BSNL Care (Gopal)

  • indra_v_singh
    इन्द्र विक्रम सिंह (@indra_v_singh) reported

    @bsnl_care @JM_Scindia @narendramodi the problem is not just mine that BSNL want to target me. Why BSNL is not allowing call forwarding?? How providing my address will enable call forwarding by BSNL??

  • divaneja
    Divesh Aneja (@divaneja) reported

    @tushar9590 use bsnl gsm sim once in lifetime and if you use it again, i will pay for your prepaid for an year. It is worst telecom service, india has. you cannot change network till 90 days due to cool off period. you will not be able to make a single qr payment.

  • Shankar2795
    Dr. Shankar Kr. Yadav (@Shankar2795) reported

    BSNL Fiber is not working and my complaint remains unresolved. Phone No: 06271-296302 Complaint ID: 18505711810, Status: Open. Poor service and delayed resolution are driving customers away from BSNL. Please address this issue urgently.@BSNLCorporate @BsnlCmd @JM_Scindia

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DBoobalan1994 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E2626155440706. Regards,  BSNL-Care (Nishuka)

  • 2024Gokul
    Gokul Cine Update 🗿 (@2024Gokul) reported

    @hari_kishoreD enga area only air fiber only any network only bsnl wired available bro

  • laymans_profile
    laymans_profile (@laymans_profile) reported

    During COVID time, a drain was being built in our area and BSNL wires were damaged. I complained, but there was no response. I filed an RTI. They said the wires were in Patna and would be fixed once they reached here. Guess what? They never corrected it till today. Thankfully, I switched to Airtel broadband. @PMOIndia should sell off BSNL or use it only for military and government purposes.

  • Comefeelme_9
    Kevin (@Comefeelme_9) reported

    @bsnl_care Due to ongoing stability issues with homegrown technology, BSNL may be forced to pivot away from indigenous telecom equipment. To ensure a reliable network rollout, they might need to rely on established global infrastructure vendors like Samsung, Nokia, and Ericsson."

  • wittyvezh
    Ondriya Tomcat (@wittyvezh) reported

    @sumanthraman How will moodiji allow proper signal for bsnl in metros and tier 2 cities? Where will the Ambanis and mittals go then?

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