BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 32 |
| Chhindwāra, MP | 35 |
| Jaunpur, UP | 1 |
| Pune, MH | 23 |
| Delhi, NCT | 3 |
| Nashik, MH | 4 |
| Kanpur, UP | 55 |
| Varanasi, UP | 2 |
| Mumbai, MH | 16 |
| Lucknow, UP | 5 |
| Indore, MP | 8 |
| Tiruvalla, KL | 1 |
| Shillong, ML | 5 |
| Bhopal, MP | 8 |
| Kolhāpur, MH | 1 |
| Chennai, TN | 38 |
| Jodhpur, RJ | 3 |
| Sūrat, GJ | 4 |
| Bengaluru, KA | 34 |
| Chandigarh, CH | 7 |
| Thiruvananthapuram, KL | 7 |
| Morādābād, UP | 1 |
| Ludhiāna, PB | 1 |
| Hyderabad, TG | 10 |
| Gangtok, SK | 1 |
| Shiliguri, WB | 4 |
| Jammu, JK | 2 |
| Coimbatore, TN | 8 |
| Rohtak, HR | 4 |
| Guwahati, AS | 12 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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MGH (@mghsays) reported@bsnl_care New ticket will close in next 2 days @DoT_India just look at this, this is how bsnl opening and closing ticket without any resolution while you guys are sleeping
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Sudip Kumar Talukdar (@iamsudiip) reported@CGM_WB_BSNL @BSNLCorporate Went to your Cooch Behar Office to convert my BSNL PRE SIM to POSTPAID. The new SIM is not working. Enquired at office, they are waiting for some kind of confirmation, more than 24hrs passed. (1/2)
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BSNLCare (@bsnl_care) reported@SaldanhaArshads Dear Customer, Greetings of the day! We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. E221153630641 Reagrds, Bsnl- Care (Sahil)
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Rajesh Vishwakarma (@Rajeshv17212392) reported@bsnl_care We want BSNL. Due to network issue how can we use
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BSNLCare (@bsnl_care) reported@Meenakshi944352 Dear Customer, We sincerely apologize for the inconvenience you have faced. Please be assured that our team is actively addressing your complaint (E2024152632506) and will reach out to you shortly with a resolution. Regards, BSNL Care (Shahjahahan)
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BSNLCare (@bsnl_care) reported@veerite Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. E191152452458 Reagrds, Bsnl- Care (Sahil)
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BSNLCare (@bsnl_care) reported@mdrafiullah_91 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( E2023152913312 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)
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Soumyadip Nayak (@soumyadip_nayak) reported@BSNLCorporate @DoT_India I am being harrased by BSNL CSC Balichak for upgrading my prepaid BSNL number to postpaid. They have shut down the prepaid almost 24 hour ago and did not activate postpaid. BSNL PGRMS Case: BSNL-WB-2026-CU-05191779189511
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Prasanta Kumar Behera (@Prasant60230325) reported@bsnl_care Still not resolved. Pls specify whether it will be resolved or I will port my sim to another network. I have a special affinity towards BSNL but if it is undone by u then I have to take a decisive decision.
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Sandeep (@sandeep_chilgar) reportedBSNL broadband bill silently increased from ₹518 to ₹618 in just 2 years ,nearly 20% hike. Private players offer better speed and service at lower prices. In this govt, is there anything left today that hasn’t been inflated?
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BSNLCare (@bsnl_care) reported@mghsays Dear Customer, This is to inform you that your Complaint E2014152706696 has been addressed by the department confirms that this number 9482825517 not a valid number, kindly provide Bsnl number for resolve their issue and better assistance. Regards, Bsnl-Care (Sahil)
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தாகம் (@thaagam) reported@narendramodi @narendramodi @BSNLCorporate Sir still this month rent not credited to bsnl vendors who have rented their properties for bsnl tower. Each and every month we are begging for rent. Pls help to get rent in time -senguttuvan journalist chennai
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Kerala Shortwave📡 (@KeralaShortwave) reported@TelecomTalk My earlier calculation was that Airtel would go ahead with a full swing network coverage expansion in Kerala but they stopped with a half baked network two quarters ago. Now Vi has significantly increased both 5G/4G site rollings,going deep rural areas,aiming BSNL like coverage.
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BSNLCare (@bsnl_care) reported@vluxeinvests Hi, Thank you for your support and trust in BSNL. We are continuously enhancing our services to provide you a better experience. If you have any queries or require assistance, please feel free to contact our customer care helpline at 1800-180-1503. Regards, BSNL Care(Pravesh)
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Triton Ganymede (@TG_TriGany) reportedaway from BSNL MOBILE BTS earlier when Nokia ZTE Ericsson Mobile network antennas was operational that time you have received (-69 dBm) 2G signal RXL & after the replacement of antennas with TCS antennas the 2G signal RXL dropped at (-95 dBm) & 4G no needs to be mentioned {2}
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