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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • CalmDevta
    Copetimus Prime🌶️ (@CalmDevta) reported

    @IndianTintin_ @ban_opinion Its survival of the fittest which has led to the monopolies and duopolies. BSNL and other were like **** and Jio came and became no 1 provider as customers chose to go with jio and it is not govt which forced jio on the population.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DRJAGADESH Dear Customer, We understand your concern regarding the BSNL Free Entertainment TV app link issue. We apologize for the inconvenience caused. Kindly try accessing the app through the BSNL Selfcare App or search for the application directly on the Google Play Store. If the issue persists, please feel free to contact us for further assistance. Regards, BSNL Care (Abhishek)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Georgypaulmpg Dear Customer, We understand your concern. For any suspected cyber security issue or unauthorized access, kindly report the matter to the Cyber Crime authorities through official channels. Regards, BSNL Care (Sahil)

  • sumanthchandar
    Sumanth ಸುಮಂತ್ (@sumanthchandar) reported

    @IndianTechGuide Just merge BSNL and Vi - there will be one big public company and the monopoly of Airtel and Jio would be broken

  • Praj94008934
    Praj (@Praj94008934) reported

    @BSNLCorporate @CMDBSNL @robertravi21 My biggest mistake choosing BSNL Recharged with BSNL 147 on 26 August and 107 on 27 August.still no incoming outgoing Called customer care 4 time issue not resolved.Need otp for urgent fund transfer. Mob no. 9887724820 Registered complaint DOCK no generated still problem

  • veeresh1976
    Veeresh K S 🇮🇳 (@veeresh1976) reported

    @CAPMohan @BSNLCorporate Wow! BSNL forgot to collect crores worth of rental charges from Reliance for the infra provided but hounds common citizens for service not provided.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Shad_Ansari_12 Hi, We sincerely apologize for the inconvenience caused to you. We understand your concern regarding the frequent internet connectivity issues. BSNL is continuously working to improve and enhance its network infrastructure and service quality to provide customers with a better and more reliable internet experience. Regards, BSNL Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Praj94008934 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Dinesh)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @melvinkjoze Dear Customer, Sorry for the inconvenience! Please wait 3 to 7 working days for the recharge status to update. If the issue persists, kindly contact us for further assistance. Regards BSNL Care(Mubeen)

  • RajatBaghel
    रजत बघेल (@RajatBaghel) reported

    @bsnl_care @BSNLCorporate @bsnl_care No response received in DM either. My BSNL Wings request has already been cancelled due to non-approval. I also visited the BSNL office and spoke to the concerned staff, but no one is able to help or guide me regarding Wings. Kindly look into this and provide support.

  • arup1309
    arsitᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@arup1309) reported

    @PMOIndia my oldest mobile no is out of bsnl network. i am no getting any otp. kindly take out ipo of bsnl, sell bsnl. kindly tell them to port with available balance. they are not giving any service....except broadband

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sarware99 Dear Customer, We apologize for the inconvenience caused. Regarding the activation issue of your new BSNL SIM, we request you to kindly visit your nearest BSNL Customer Service Centre (CSC) for further assistance. Our team will help you with the necessary verification and complete the SIM activation process. Thank you for your cooperation. Regards, BSNL Care (Gopal)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @IndraYadav Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H2911198880841. Thank you for your patience. Regards, BSNL-Care(Sourav)

  • ipallavikashyap
    Pallavi Kashyap (@ipallavikashyap) reported

    @BSNLCorporate hi. I had recharged on 27th Aug for bsnl prepaid no. Still it’s not reflecting in the account till today. The phone app is not allowing to register a complaint as well. Please help asap.

  • AethosWealth
    Aethos Wealth (@AethosWealth) reported

    Paluck Technologies - A 100cr Mcap SME company , simple business listing on Sept 4 IPO closed yesterday at 780x subscription. Here's what's actually inside the RHP. ────────── Business Gurgaon-based diversified engineering services company, two segments - Automobile & Engineering Services (51% of revenue) OEM dealership/service for a diesel generator major, Ashok Leyland commercial vehicles, a two-wheeler brand, plus telecom infra installation/maintenance for BSNL/ZTE/Huawei linked contracts - Logistics & Equipment Rental (49%) RMC (Ready Mix Concrete) transportation and concrete equipment rental to infra developers and EPC contractors 100% domestic revenue, no exports. Haryana alone is 54% of revenue, rest spread thin across 25+ states ────────── Fleet (the actual operating asset base) - 92 transit mixers - 13 concrete pumps - 23 logistics trucks - 190+ specialized vehicles in total - Fleet has barely grown in 2 years, capex was just Rs 0.03 Cr (FY26) and Rs 0.06 Cr (FY25), down from Rs 8.43 Cr in FY23 ────────── Performance Revenue grew from Rs 92.3 Cr (FY23) to Rs 102.8 Cr (FY25) to Rs 105.0 Cr in just the first 11 months of FY26. EBITDA margin expanded from 16.1% to 18.5% to 22.8% over the same stretch, and PAT margin went from 2.4% to 9.4% to 13.2%. PAT itself is up roughly 6x since FY23, from Rs 2.2 Cr to Rs 13.8 Cr in the 11 month stub. RoE peaked at 38.3% in FY25 and eased to 30.3% as the equity base expanded post bonus issue Margins have genuinely expanded on real revenue growth, not a shrinking base ────────── Customer concentration (the good story here) Top 1 customer: 22.9% (FY23) down to just 8.3% (11M FY26) Top 10 customers: 65.6% (FY23) down to 44.7% (11M FY26) Genuine de-concentration every single year. Supplier side is the opposite though, top 10 suppliers up from 66% to 81% of purchases over the same period, top 1 supplier alone now 30%+ ────────── Cashflow quality - this is the one to watch Operating cash flow has fallen well behind profit. It covered PAT more than 3x over in FY23 and FY24, dropped to just 1.1x in FY25, and slipped to only 0.5x in the 11 month FY26 stub, meaning cash generated was barely half of reported profit right in the listing year Working capital cycle has stretched from 112 days (FY23) to 160 days (11M FY26) ────────── IPO structure - Rs 33 Cr, 100% Fresh Issue, zero OFS, no promoter cashing out through the Issue itself - Price band Rs 46-48, lot size 3,000 shares - Listing BSE SME Use of proceeds - Rs 10 Cr - new RMC machinery (batching plant, 10 transit mixer chassis, 11 unit truck order) - Rs 3.1 Cr - loan repayment - Rs 10 Cr - working capital - Balance - general corporate purposes, capped at lower of 15% of gross proceeds or Rs 10 Cr ────────── Valuation Annualizing the 11M FY26 stub gives EPS around Rs 7.25, P/E about 6.6x at Rs 48 No listed peers exist for this exact business mix, so there's no P/E benchmark to compare against ────────── Anchor investors - Good set of Investors participating for a small SME company Raised Rs 9.39 Cr from anchors at the Rs 48 upper band - Vikasa India EIF I Fund - Incube Global Opportunities - 20.25% - Next Orbit Growth Fund III - 13.80% - Nexus Global Opportunities Fund - 12.27% - Moneywise Financial Services, Vijit Growth Fund, 360 One Prime, PESB Alpha Fund, Arvesta Financial Services, roughly 10.7% each ────────── Things to know before you get excited about the 780x subscription - A Rs 5.23 Cr cheque bounce complaint from Tata Capital is still pending in court (dues have since been repaid, per the RHP) - Promoter transferred about 11 lakh shares to family linked and outside individuals at Rs 23/share in Aug-Sept 2025, versus the Rs 46-48 issue price ────────── Bottom line Positives - fresh issue only, real customer de-concentration, genuine margin expansion, multi year OEM/telecom relationships, cheap looking valuation on a post issue basis Negatives - cash conversion has collapsed right into the listing year, rising supplier concentration, growing related party funding, a sizeable pending cheque bounce case No Recommendation

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