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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 23
Kanpur, UP 12
Kolkata, WB 33
Udaipur, RJ 3
Patna, BR 3
Mumbai, MH 11
Gangtok, SK 1
Chennai, TN 20
Bengaluru, KA 13
Erode, TN 1
Chhindwāra, MP 52
Coimbatore, TN 8
Bhavnagar, GJ 2
Dehra Dūn, UT 5
New Delhi, NCT 11
Guwahati, AS 26
Delhi, NCT 10
Pānīpat, HR 1
Rohtak, HR 3
Jaipur, RJ 4
Hyderabad, TG 11
Kālna, WB 1
Nagpur, MH 3
Cochin, KL 5
Lucknow, UP 8
Durgapur, WB 2
Shillong, ML 2
Bhubaneshwar, OR 8
Bhopal, MP 4
Jalandhar, PB 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @arjunsirsate235 Hi, Greetings of the day! We regret the inconvenience caused. For assistance with your request, we kindly request you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @bndas2568 Dear Customer, We apologize for the inconvenience caused. We value your feedback and regret the experience shared by you. BSNL is continuously working towards improving network services and customer support across Delhi. Regards, BSNL Care (Sahil)

  • majumderkr1
    majumderkr2 (@majumderkr1) reported

    @BSNL1 ~ Then-n-now the system BSNL reduces itself on customer's data , outgoing call , even USSD Code... BSNL towards mismaintenances of porting to porting that attempts !

  • DiptiNow
    Dipti Tiwari (@DiptiNow) reported

    Rakshabandhan ke poore din me sirf BSNL ka message aaya Your Plan validity expired on 25-08-2026.Please use plan voucher before 01-09-2026 to retain balance & incoming services. Thank you BSNL. I will always protect you, by punctually recharging my number & will never port it.

  • amitkumar_amitk
    Amit Gupta 🇮🇳 (@amitkumar_amitk) reported

    @Nitesh805181 Both VI and BSNL offer poor network performance. When your phone doesn't have a network when you need it, you realize that both VI and BSNL are expensive even when they're free.

  • reachrajatsingh
    Rajat Singh (@reachrajatsingh) reported

    Planning to switch to @BSNLCorporate in mumbai, but it's website never opens. Also, @narendramodi ji, BSNL bhi bikne wala to nahi hai?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DR_IMK Dear Customer, This is to inform you that your complaint number H289198306936 has been addressed by the concerned team. We have received an update from the concerned department: Please upgrade your SIM to 4G. Regards, BSNL Care (Dinesh)

  • LOKaish
    Lokesh G (@LOKaish) reported

    @bsnl_care But it’s not working. As I suspected. Resolved without connecting and asking or suggesting anything. Tell me is this how @BSNLCorporate handles issues? I still don’t have BSNL profile loaded on my phone. No APN. Ofcourse call/sms working. I did a hack myself for SMS

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PrabhakarSri Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. We are here to assist you. Regards, BSNL Care (Sangita)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SandieepK50004 Dear Customer, For assistance with your request, we kindly ask you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Mubeen)

  • RameshK66538338
    Ramesh Kumar Das (@RameshK66538338) reported

    @bsnl_care Dear BSNL teams, is miscalled alert available in this network ??? In my this service is not available. Pls solve this problem.

  • SavaariGaadi
    Savaari Gaadi (@SavaariGaadi) reported

    @saynotoloans @TRAI @AxisBank These buffoons (esp BSNL) doesn't give a sht to most of the complaints 🤦🏻 I get unsolicited sms and calls from the fin institutes where I don't have any accounts. When I complain the same, they close them tagging "service call" 😤

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ankitmehta81 Dear Customer, We apologize for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number H2710197818598 . Thank you for your patience.  Regards,  BSNL-Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Chandirasekar01 Dear Sir, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (H2424196546488 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (kompal)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @VinodRadheshyam Hi, We apologize for the inconvenience caused. We understand your concern regarding the Sanchar Mitra app issue. Your feedback has been noted, and our team is working to improve the app experience. Regards, BSNL-Care (Shahjahan)

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