BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kanpur, UP | 38 |
| Hyderabad, TG | 6 |
| Chhindwāra, MP | 16 |
| Bengaluru, KA | 34 |
| Raipur, CT | 26 |
| Ahmedabad, GJ | 3 |
| Bhubaneshwar, OR | 15 |
| Jabalpur, MP | 3 |
| Mumbai, MH | 18 |
| Pune, MH | 21 |
| Imphal, MN | 2 |
| New Delhi, NCT | 16 |
| Nagpur, MH | 4 |
| Chennai, TN | 50 |
| Jaipur, RJ | 21 |
| Shiliguri, WB | 1 |
| Cochin, KL | 20 |
| Guwahati, AS | 19 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 29 |
| Pathānkot, PB | 1 |
| Aizawl, MZ | 6 |
| Patna, BR | 6 |
| Sūrat, GJ | 3 |
| Port Blair, AN | 1 |
| Kota, RJ | 1 |
| Shillong, ML | 5 |
| Kohima, NL | 1 |
| Bareilly, UP | 1 |
| Naharlagun, AR | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Shantanu Khanduri (@sk220697) reported@BSNLCorporate Hi , I’m currently abroad and trying to recharge my BSNL number online just to maintain its validity. I keep getting an 'invalid service class' error. Since I can’t access BSNL services outside India, could you assist or suggest a workaround?
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BSNLCare (@bsnl_care) reported@Sundar9122024 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is D2724142213276. Regards, BSNL-Care (Nishuka)
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NaMa (@nmuras29) reported@Airtel_Presence your internet is so slow and bsnl seems much faster.. only select websites and apps are working.
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BSNLCare (@bsnl_care) reported@Ali_khan_Nasir_ Dear Customer, Sorry for the inconvenience caused to you! We would like to inform you that our team is working, we will get back to you with better resolution Thank you for your patience. Regards, BSNL-Care (VikashT)
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sanjay sahil (@sanjaysahi28980) reported@JioCare The issue was finally resolved on 24.04.2026 at 5 PM, after a full 6-day delay. Yet, you claim there was 'no delay.' Had this been a government service like BSNL, the engineer would have faced strict action or punishment by now.
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7LKM (@07LKM) reported@Nabeelfish Bsnl has huge union problem,bad optics Modi selling India..that's what scamgressi supporters will claim. I don't think Modi is even thinking of bsnl ipo . Now focus is on ongc videsh recovering our lost investment in Venezuela . We can revive those assets..even videocon assets
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Being Blunt (@beingblunt123) reported@rpandith07 He is unable to fix bsnl, and you are complaining about private players.. lol
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Vinod Radheshyam Singh (@VinodRadheshyam) reported@bsnl_care @BSNL_RJ @BSNLCorporate Urgent: BSNL Franchisee Mahadeo Prasad Aggarwal not supporting retailers in Bhiwadi 301019. Balance transfer, SIM sale issues. Retailer Vinod Mobile (Ram Chowk, 7597174767) losing customers & revenue for 2 years. Kindly take action! #BSNL #Bhiwadi
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BSNLCare (@bsnl_care) reported@babi436 Dear customer, We kindly request you pliese try after sometimes, it may be resolved after sometimes. If you still face issues regarding BSNL services, feel free to contact us. We appreciate your patience and understanding. Regards, BSNL Care (Lokendra)
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BSNLCare (@bsnl_care) reported@SharmaWork66132 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is D266141613587. Regards, BSNL-Care (Nishuka)
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BSNLCare (@bsnl_care) reported@SriniR_2025 Dear Customer, Greetings of the day! We're sorry to hear about your decision to switch to another service provider. BSNL is actively improving its services and hopes to welcome you back in the future. Please share any specific concerns or feedback. Regards, BSNL Care (Kusum)
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TP Southern Odisha Distribution Ltd (@TPSouthOdisha) reported@mranjan59 Dear Sir, There is a power outage in the 11KV Malkangiri DNK feeder due to LT Cable fired at BSNL office. Please be assured that our technical teams are diligently working to restore power supply to the affected areas as quickly as possible.
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Prrafull Deshmukkh 🇮🇳 👍 (@write2prafull) reported@Ravisutanjani They have to... As BSNL employees are no more customer centric
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N. D. RAM (@NDRAM610910) reportedUn Absorbed ITS are the Father of All Problems prevailing in BSNL. Govt of India should take firm decision to Absorb them in BSNL else send out from BSNL. They are coming in BSNL and going out from BSNL as per their will as wish. They are dead against our Rights IDA & 3rd PRC.
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BSNLCare (@bsnl_care) reported@AbhisheksBer Hi, VoWiFi is enabled automatically for eligible customers based on device compatibility, software version, and network provisioning. For supported devices, go to Settings, search for Wi-Fi Calling/VoWiFi, and turn it ON while connected to Wi-Fi. Regards, BSNL-Care (Kusum)
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