BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Navsari, GJ | 1 |
| Hyderabad, TG | 12 |
| Āsansol, WB | 1 |
| Cochin, KL | 9 |
| Chhindwāra, MP | 55 |
| Pune, MH | 23 |
| Aizawl, MZ | 6 |
| Chennai, TN | 22 |
| Noida, UP | 1 |
| Bhubaneshwar, OR | 10 |
| Guwahati, AS | 25 |
| Pathanāmthitta, KL | 7 |
| Thiruvananthapuram, KL | 14 |
| Bhavnagar, GJ | 1 |
| Ahmedabad, GJ | 9 |
| Kolkata, WB | 36 |
| Gondal, GJ | 1 |
| Trichūr, KL | 1 |
| Lucknow, UP | 9 |
| Delhi, NCT | 11 |
| Bengaluru, KA | 23 |
| Visakhapatnam, AP | 2 |
| Jammu, JK | 3 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 8 |
| Tambaram, TN | 1 |
| Jabalpur, MP | 1 |
| Mohali, PB | 4 |
| Bhopal, MP | 6 |
| Ranchi, JH | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@BaruahBhup46320 Dear Customer, We sincerely regret the inconvenience caused. Please be assured that your complaint (F1314163728654) is currently being reviewed by our concerned team, and necessary action is being taken to resolve the issue at the earliest. We will update you as soon as a resolution is available. Regards, BSNL Care (Vikas)
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ARUN AHIRWAR (@ARUNAHI12883089) reportedComplaints are even being closed without my confirmation while the service remains non-functional. I've also tried contacting the local service provider (+91 94244 93777) multiple times, but my calls have gone unanswered. This level of service is unacceptable. #BSNL #Broadband
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Aditya (@AdityaCh6634) reportedBSNL network is showing "No Signal" continuously since this morning. This issue has been recurring since February 2026, and despite multiple complaints, no permanent resolution has been provided. Kindly resolve the issue permanently. @bsnl_care @BSNLCorporate @CMDBSNL #BSNL
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BSNLCare (@bsnl_care) reported@sanjayk42947892 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is F1629165118718 . Regards, BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@SastaMemeWala Dear Customer, Sorry for the inconvenience caused to you! .This is to inform you that your complaint number F1618165145443 has been attended by the concerned team. As per the latest update, the technical team is actively working on the issue and necessary action is being taken to resolve it at the earliest for smooth service restoration. Regards, BSNL Care (Mubeen)
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Amar (@Amar200184) reported@bsnl_care I tried bsnl customer care after selecting 15 option selected customer care thn a person answered with a back ground bep thn no response after 2 mins hung up.kya yehi ghante ki service de rahe hou I have a valid plan need to port n ur not allwing the sms go through
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BSNLCare (@bsnl_care) reported@JayuBhanushali Dear Customer, We regret the inconvenience caused. Kindly note that for BSNL MNP (Mobile Number Portability), physical KYC verification at the nearest BSNL CSC is mandatory as per telecom regulations, and doorstep SIM delivery is not applicable in MNP cases. This is required to ensure secure identity verification and successful SIM activation. You may visit your nearest BSNL CSC for assistance. Regards, BSNL Care(Sourav)
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Sushant bhol (@BholSushanta) reported@bsnl_care I am not asking about my complaint. How BSNL costumers will reach for support. Just ans the point don't change the topic
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Jay Jagannath (@PaniPradosh) reported@JioCare I request all jio customers which are suffering from poor network and poor internet kindly sift to bsnl which now give good network and internet with low price.Mind jio never solve your problem. I have complaint regarding this issue from last 3 yrs till now no solution.
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education ispower2025 (@subashcommonman) reported@bsnl_care I have no extra money (corruption) for bsnl sim card sales executive asked 200 rupees for sim replacement i left out waste garbage staffs inside getting salary no response in CSR OFFICE SLEEPING INSIDE AND TIME PASSES IN MOBILES
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BSNLCare (@bsnl_care) reported@imajs7 Dear Customer, We sincerely regret the inconvenience caused and understand your frustration. Please be assured that your complaint (F168165080596) is actively being worked upon by our team on priority.We are continuously following up with the concerned unit and will share an update or resolution as soon as it is available.We truly appreciate your patience and cooperation. Regards, BSNL Care (Gopal)
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Kusum209 (@KusumJP01) reported@Reuters Jio is worst performing in present times. They are thieves and deceivers. I am myself going to port out soon. I used to have 4 jio numbers. Lapsed 3. Remaining one, will port to bsnl, coz only need calling, just basic.
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Jambukeswaran A (@Jambukeswaran) reported@BSNLCorporate All public sector banks has removed bsnl network from their system because of poor support, no accountability. Corporate business needs 100% availability which bsnl lags.
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Aseem Agrawal (@AgrawalAseem) reported@Wise Please update your advice to take international SIM for BSNL for IR pack. Now if you have BSNL international SIM then it will not work abroad. Rather you have to carry the normal SIM only. I am facing this issue right now.
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IANS (@ians_india) reportedUttarkashi, Uttarakhand: On the meeting of the District Development Coordination and Monitoring Committee (DISHA), BJP MP Mala Rajya Lakshmi Shah says, "The main issues discussed in today's meeting were related to BSNL services, road connectivity, and, to some extent, water supply. However, the primary concerns were BSNL and roads. We also discussed matters related to roads that are currently under construction. I also raised the issue of officials who were absent from the meeting. I have repeatedly said that officials must attend these meetings, but the same problem arises every time, and some of them do not turn up..."