BSNL Outage Map

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BSNL Issues Reports

Latest outage, problems and issue reports in social media:

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  Technicalmix786 (@technicalmix786) reported 7 minutes ago

  @mashrujeet @airtelindia Now VI is shutting help desk centre and they don't answer to customer care after 12 pm to 6 in morning?! After JIo , GOI and Airtel swallowing VI customer will be left with three option jio airtel and bsnl All three provide net also , but VI only provide sim service

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  BSNLCare (@bsnl_care) reported 7 minutes ago

  @ATUL86SINGH Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is F1018162502346. Regards, BSNL Care(Mubeen)

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  Pradeep k Mohanty (@itsmohanty) reported 8 minutes ago

  BSNL employees built the network 💪 अब उनका हक दीजिए। Waive affordability clause NOW! #3rdPRCforBSNL #WaiveAffordabilityClause #SupportBSNLGrowth @DrJitendraSingh @mansukhmandviya @CMDBSNL

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  BSNLCare (@bsnl_care) reported 10 minutes ago

  @Dynamo_2024 Dear Customer, Greetings of the day! We apologise for the inconvenience caused. Your complaint has been created on the helpdesk with the docket number F127163269863 .  Thank you for your patience. Regards, BSNL-Care (Neha)

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  KAUSHALESH (@KAUSHAL97191745) reported 11 minutes ago

  Sir,BSNL Staff waiting their promotion more than 12 to 15 years. We are too much hopeful to resolve our HR issues soon.

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  The Cloaked Gaze 👀 (@gaze_observer) reported 12 minutes ago

  BSNL Slips to ₹1,269 Crore Net Loss in Q4 FY26 vs ₹280 Crore Profit a Year Ago; Full Year Loss Doubles to ₹4,738 Crore; Revenue Misses DoT Target by Wide Margin The Numbers — Deteriorating Financials Q4 FY26 net loss: ₹1,269 crore vs net profit of ₹280 crore in Q4 FY25 (accounting changes had boosted prior year earnings) Full year FY26 net loss: ₹4,738 crore — more than double the ₹2,247 crore loss in FY25 Revenue from operations rose only 1.7% to ₹21,199 crore — well below the ₹28,476 crore target set under DoT-BSNL MoU Q4 revenue fell 14% YoY to ₹5,721 crore — decline across all three key segments: Consumer fixed access Consumer mobility Enterprise services Loss Drivers — What Went Wrong Higher network operating expenses Rising employee costs Elevated finance charges and depreciation Cellular business (~26% of revenue) posted only 1% growth in FY26 — revenue at ₹5,571 crore Weak revenue growth despite 42% jump in ARPU to ₹101 in FY26 — surge driven by shrinking active subscriber base, not genuine growth Subscriber Reality — The ARPU Paradox Total mobile subscriber base: 92.9 million at March-end — up from 91.06 million in March 2025 However, active subscriber base declined to 52.7 million at end of March IIFL Capital (May 29 brokerage note): sharp Arpu rise despite weak revenue growth suggests increase driven by shrinking active base — not organic expansion Analysts had questioned the Arpu surge even as BSNL claimed 4G data usage growth Management View — Cautious Optimism BSNL Chairman & MD Robert Ravi in April: "We're entering a growth phase where results of capex investments, backed by government support, are becoming visible" Claims early indicators of trend reversal as customers experience reliable 4G connectivity Target set to raise Arpu to ₹150 in FY27 Accelerating 4G adoption and rising data consumption expected to help achieve target Regulatory & Ministerial Scrutiny During review meeting with Communications Minister Jyotiraditya Scindia in April — concerns raised about stagnation in BSNL's core business revenue in FY26 DoT had not responded to queries till press time Financial statements dated May 22 published on BSNL website Core Theme BSNL's Q4 and FY26 results lay bare the scale of the challenge facing India's state-owned telecom — losses more than doubling, revenue missing targets by over ₹7,000 crore, and an Arpu jump that masks a shrinking active base rather than genuine subscriber recovery. While management points to early 4G momentum and government capex support as green shoots, the gap between BSNL's narrative and its financials remains wide, and the path to sustainable profitability looks long without a decisive turnaround in active subscriber addition and core business revenue.

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  Rambabu N (@RambabuN29) reported 13 minutes ago

  @vijayjtosolan Request media to highlight this issue affecting thousands of BSNL employees. #3rdPRCforBSNL @ETTelecom

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  SUBHAJIT PAL (@SUBHO1989) reported 13 minutes ago

  @BSNLCorporate @CMDBSNL @robertravi21 All-time network is not found. Complained many times but didn't resolve permanently. At first improve network connectivity then users use BSNL otherwise not

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  Satyajyoti Nath (@satyan_aec) reported 15 minutes ago

  @ultimate_gautam If not BSNL, who shall take the responsibility of testing India's home grown 4G stack in a live network ? Employees of BSNL deserve a fair Pay, just like it's Management working on deemed deputation from DoT. #3rdPRCforBSNL #WaiveAffordabilityClause  #EndPayDisparityInBSNL

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  ऋचा सिंह (@Richasingh4400) reported 16 minutes ago

  @BSNLCorporate my bsnl landline number is down for more than a week. Have complained about it with zero response. It's east Delhi zone number complaint number is 1065494589

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  Durga Kant Tiwari (@durgakant1991) reported 18 minutes ago

  Frequent complete BSNL network outages in Karjat, Raigad, Maharashtra. Sometimes there is no network for the entire day, causing major inconvenience to customers. Immediate action is required. @JM_Scindia @BSNLCorporate @bsnl_care #BSNL #NetworkIssue #Maharashtra

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  sumit tomar (@sumittomar1126) reported 19 minutes ago

  case closed without return my money this is bsnl @narendramodi @CMDBSNL @JM_Scindia said loop create in syrotech when i ask why not in tp link then no response khud kuch aata jaata nhi hai aur customer ko blame karte hai

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  Pooja Jain (@pooja_200) reported 20 minutes ago

  @aigetoachq @AIGETOA_CPTN BSNL employees work for public service, even in natural calamities, in rural areas, in high altitude areas, at all places which private operators ignored because of no profit to them. But our rightful pay revision was ignored by policymakers. JusticeAwaited. #3rdPRCforBSNL

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  Juno Vortex (@JunoVortex) reported 20 minutes ago

  @aravind Actually, I have been using BSNL and/or Airtel internet for the past 20+ years and have hardly faced any disruptions, less than 10-15 days max in total over the entire time. That too only 2 times of 3 days of only one of them, never both simultaneously. I have heard of net disruptions from users of other network providers though like Hathway, Jio, etc. Many times, just the prepaid phone net was enough as a backup and on the go. There has only been a steady increase in bandwidth and quality over the years. No complaints at all whatsoever as a prolific user of the internet.

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  BSNLCare (@bsnl_care) reported 22 minutes ago

  @Vikram4290 Dear Customer, Greetings of the day! We apologise for the inconvenience caused. Your complaint has been created on the helpdesk with the docket number F1110162893801.  Thank you for your patience. Regards, BSNL-Care (Rashmi)