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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MeeLokesh
    Dr. Lokesh Pathak (@MeeLokesh) reported

    @bsnl_care @bsnl_care @TRAI the response provided is same as previous response and is nit satisfactory. Please provide relevant details as to when proper communication was done by BSNL to customer. Proof that proper communication was done . Timeline given to the client and how many days.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @victor_d_costa Dear Customer, For assistance with your request, we kindly ask you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Mubeen)

  • SahilpatelCA
    Sahil Patel (@SahilpatelCA) reported

    Got a BSNL SIM today, and my Day 1 experience is honestly surprising. 🤯 ​For context: Jio 4G usually struggles in my room—terrible speeds and frequent call drops. But BSNL? ​📊 Speedtest shows just 6-7 Mbps, BUT: 📺 Streaming 4K on YouTube flawlessly (zero lag even when skipping ahead!) 💬 Chats are super smooth. 📞 ZERO call drops indoors. ​It’s not 5G speed, but the stability is real. If @BSNLCorporate maintains this consistency, they have a massive winner on their hands! 🚀 #BSNL

  • SpurtyRao
    Spurty (@SpurtyRao) reported

    What's the bsnl customer care number for those abroad? @BSNLCorporate

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DRJAGADESH Dear Customer, We understand your concern regarding the BSNL Free Entertainment TV app link issue. We apologize for the inconvenience caused. Kindly try accessing the app through the BSNL Selfcare App or search for the application directly on the Google Play Store. If the issue persists, please feel free to contact us for further assistance. Regards, BSNL Care (Abhishek)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @melvinkjoze Dear Customer, Sorry for the inconvenience! Please wait 3 to 7 working days for the recharge status to update. If the issue persists, kindly contact us for further assistance. Regards BSNL Care(Mubeen)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Sankalpkatre Dear Customer, We sincerely apologize for the continued inconvenience. As per the latest update on your complaint, the issue has been identified as a core media-related fault. The concerned technical team is currently working on the issue and taking the necessary steps for early restoration of the services. We understand that customers in your area are still facing network problems. The issue is under active technical attention, and we are following up for the restoration update. We will inform you as soon as further information is received from the concerned team. We also appreciate your feedback regarding the revised tariffs and have noted the same. Regards, BSNL Care (Ankit)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @LOKaish Dear Customer, We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Dibyajyoti_M13 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number I0118199879375. Thank you for your patience. Regards, BSNL-Care (Ankit)

  • RajatBaghel
    रजत बघेल (@RajatBaghel) reported

    @bsnl_care @bsnl_care No response received in DM either. My BSNL Wings request has already been cancelled due to non-approval. I also visited the BSNL office and spoke to the concerned staff, but no one is able to help or guide me regarding Wings. Kindly look into this and provide support.

  • AethosWealth
    Aethos Wealth (@AethosWealth) reported

    Paluck Technologies - A 100cr Mcap SME company , simple business listing on Sept 4 IPO closed yesterday at 780x subscription. Here's what's actually inside the RHP. ────────── Business Gurgaon-based diversified engineering services company, two segments - Automobile & Engineering Services (51% of revenue) OEM dealership/service for a diesel generator major, Ashok Leyland commercial vehicles, a two-wheeler brand, plus telecom infra installation/maintenance for BSNL/ZTE/Huawei linked contracts - Logistics & Equipment Rental (49%) RMC (Ready Mix Concrete) transportation and concrete equipment rental to infra developers and EPC contractors 100% domestic revenue, no exports. Haryana alone is 54% of revenue, rest spread thin across 25+ states ────────── Fleet (the actual operating asset base) - 92 transit mixers - 13 concrete pumps - 23 logistics trucks - 190+ specialized vehicles in total - Fleet has barely grown in 2 years, capex was just Rs 0.03 Cr (FY26) and Rs 0.06 Cr (FY25), down from Rs 8.43 Cr in FY23 ────────── Performance Revenue grew from Rs 92.3 Cr (FY23) to Rs 102.8 Cr (FY25) to Rs 105.0 Cr in just the first 11 months of FY26. EBITDA margin expanded from 16.1% to 18.5% to 22.8% over the same stretch, and PAT margin went from 2.4% to 9.4% to 13.2%. PAT itself is up roughly 6x since FY23, from Rs 2.2 Cr to Rs 13.8 Cr in the 11 month stub. RoE peaked at 38.3% in FY25 and eased to 30.3% as the equity base expanded post bonus issue Margins have genuinely expanded on real revenue growth, not a shrinking base ────────── Customer concentration (the good story here) Top 1 customer: 22.9% (FY23) down to just 8.3% (11M FY26) Top 10 customers: 65.6% (FY23) down to 44.7% (11M FY26) Genuine de-concentration every single year. Supplier side is the opposite though, top 10 suppliers up from 66% to 81% of purchases over the same period, top 1 supplier alone now 30%+ ────────── Cashflow quality - this is the one to watch Operating cash flow has fallen well behind profit. It covered PAT more than 3x over in FY23 and FY24, dropped to just 1.1x in FY25, and slipped to only 0.5x in the 11 month FY26 stub, meaning cash generated was barely half of reported profit right in the listing year Working capital cycle has stretched from 112 days (FY23) to 160 days (11M FY26) ────────── IPO structure - Rs 33 Cr, 100% Fresh Issue, zero OFS, no promoter cashing out through the Issue itself - Price band Rs 46-48, lot size 3,000 shares - Listing BSE SME Use of proceeds - Rs 10 Cr - new RMC machinery (batching plant, 10 transit mixer chassis, 11 unit truck order) - Rs 3.1 Cr - loan repayment - Rs 10 Cr - working capital - Balance - general corporate purposes, capped at lower of 15% of gross proceeds or Rs 10 Cr ────────── Valuation Annualizing the 11M FY26 stub gives EPS around Rs 7.25, P/E about 6.6x at Rs 48 No listed peers exist for this exact business mix, so there's no P/E benchmark to compare against ────────── Anchor investors - Good set of Investors participating for a small SME company Raised Rs 9.39 Cr from anchors at the Rs 48 upper band - Vikasa India EIF I Fund - Incube Global Opportunities - 20.25% - Next Orbit Growth Fund III - 13.80% - Nexus Global Opportunities Fund - 12.27% - Moneywise Financial Services, Vijit Growth Fund, 360 One Prime, PESB Alpha Fund, Arvesta Financial Services, roughly 10.7% each ────────── Things to know before you get excited about the 780x subscription - A Rs 5.23 Cr cheque bounce complaint from Tata Capital is still pending in court (dues have since been repaid, per the RHP) - Promoter transferred about 11 lakh shares to family linked and outside individuals at Rs 23/share in Aug-Sept 2025, versus the Rs 46-48 issue price ────────── Bottom line Positives - fresh issue only, real customer de-concentration, genuine margin expansion, multi year OEM/telecom relationships, cheap looking valuation on a post issue basis Negatives - cash conversion has collapsed right into the listing year, rising supplier concentration, growing related party funding, a sizeable pending cheque bounce case No Recommendation

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pratikmori94 Dear Customer, Thank you for your suggestion. Home delivery is available in some areas, and BSNL is continuously working to expand this facility. For further assistance, please contact Customer Care at 1800-180-1503. Regards, BSNL Care (Mubeen)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @rahuldubey1974 Dear Customer, Thanks to write us. BSNL is committed to providing fair, reliable, and transparent services to all. Your feedback is valuable, and we are continuously working to enhance service quality and support. Regards, BSNL Care (Pravesh)

  • secublurr
    secular (@secublurr) reported

    @ViCustomerCare Share your email I shall explain Two Voda sim in same phone Network inconsistent, call drop, voice nt clear Yea network better than BSNL I am।just counting now 88 days to go to।Port out

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @LogicalIndian__ Dear Customer, Greeting of the Day! Thank you for supporting BSNL and being a loyal customer for 10 years. Regards, Bsnl Care (Neha)

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