BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 56 |
| Chennai, TN | 21 |
| New Delhi, NCT | 12 |
| Bhopal, MP | 5 |
| Bengaluru, KA | 14 |
| Patna, BR | 4 |
| Ludhiāna, PB | 3 |
| Kanpur, UP | 12 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 37 |
| Guwahati, AS | 27 |
| Imphal, MN | 2 |
| Ahmedabad, GJ | 8 |
| Ambāla, HR | 3 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Pune, MH | 21 |
| Udaipur, RJ | 3 |
| Mumbai, MH | 8 |
| Gangtok, SK | 1 |
| Erode, TN | 1 |
| Coimbatore, TN | 6 |
| Dehra Dūn, UT | 3 |
| Delhi, NCT | 8 |
| Pānīpat, HR | 1 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 4 |
| Hyderabad, TG | 11 |
| Kālna, WB | 1 |
| Nagpur, MH | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Pallavi Kashyap (@ipallavikashyap) reported@BSNLCorporate hi. I had recharged on 27th Aug for bsnl prepaid no. Still it’s not reflecting in the account till today. The phone app is not allowing to register a complaint as well. Please help asap.
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BSNLCare (@bsnl_care) reported@snotyal1 Hi, We apologize for the inconvenience caused of you. We have received feedback from the concerned department regarding your issue. Our team is actively working to resolve it, and we expect it will be resolved very soon. Regards, BSNL-Care(Sahil)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Nishuka)
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BSNLCare (@bsnl_care) reported@IndraYadav Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H2911198880841. Thank you for your patience. Regards, BSNL-Care(Sourav)
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Navneet Trivedi (@navneett113) reported@bsnl_care H2411196410727 has been closed without resolution. I have recharged my no on 16aug2026 through bsnl selfcare new app balance got deducted but not credited back pls check and resolve
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Lokesh G (@LOKaish) reported@BSNLCorporate @Apple ios 26.6.1 has issues. No bsnl profile. Still Carrier 70.0. Vowifi not working.
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रजत बघेल (@RajatBaghel) reported@bsnl_care @bsnl_care @BSNLCorporate I have already visited the nearest BSNL Customer Service Centre, but the staff there are not aware of BSNL Wings or how to assist with Wings-related issues. Kindly guide me to the concerned team or provide proper support to resolve my issue.
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BSNLCare (@bsnl_care) reported@fgojggvb55566 Dear Customer, We apologize for the inconvenience caused to you. Kindly wait for some time. If you continue to face the same issue, please feel free to contact us. We will be happy to assist you. Regards BSNL-Care (Neha)
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Veeresh K S 🇮🇳 (@veeresh1976) reported@CAPMohan @BSNLCorporate Wow! BSNL forgot to collect crores worth of rental charges from Reliance for the infra provided but hounds common citizens for service not provided.
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BSNLCare (@bsnl_care) reported@mhawaldarm Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number I021200249296. Thank you for your patience. Regards, BSNL-Care(Sourav)
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BSNLCare (@bsnl_care) reported@surmayimachhi Dear Customer, We apologize for the inconvenience caused. Your suggestion regarding SIM home delivery and SIM availability at CSCs has been noted and will be shared with the concerned team for consideration. Regards, BSNL Care (Sahil)
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Tanveerul Islam (@TanveeruIIslam) reportedSir/Madam, The BSNL network in Ghosi town has been down for Five days. How long will this continue? We keep lodging complaints, but when will the problem actually be resolved? GHOSI Zila - Mau Uttar Pradesh India Pin Code :-275304 @JM_Scindia @RajeevRai @DMMau1
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BSNLCare (@bsnl_care) reported@mukeshKkumawat0 Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 3 to 7 working days. Regards BSNL- Care (Kusum)
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BSNLCare (@bsnl_care) reported@ipallavikashyap Dear Customer, Greetings of the day! We regret the inconvenience caused to you. Kindly wait for the refund, as the amount will be automatically credited to your bank account within 7 working days. If the refund is not received even after the stipulated time, please contact us again and we will assist you by raising the concern with the concerned team. Regards, BSNL Care (Kusum)
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Sahil Patel (@SahilpatelCA) reportedGot a BSNL SIM today, and my Day 1 experience is honestly surprising. 🤯 For context: Jio 4G usually struggles in my room—terrible speeds and frequent call drops. But BSNL? 📊 Speedtest shows just 6-7 Mbps, BUT: 📺 Streaming 4K on YouTube flawlessly (zero lag even when skipping ahead!) 💬 Chats are super smooth. 📞 ZERO call drops indoors. It’s not 5G speed, but the stability is real. If @BSNLCorporate maintains this consistency, they have a massive winner on their hands! 🚀 #BSNL
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