BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chandigarh, CH | 10 |
| Roorkee, UT | 2 |
| Bengaluru, KA | 33 |
| Delhi, NCT | 5 |
| Aizawl, MZ | 8 |
| Kanpur, UP | 50 |
| Jaipur, RJ | 25 |
| Chhindwāra, MP | 41 |
| Bhubaneshwar, OR | 12 |
| Mumbai, MH | 17 |
| Meerut, UP | 3 |
| Raipur, CT | 26 |
| Kolkata, WB | 34 |
| Hisar, HR | 2 |
| Lucknow, UP | 8 |
| Guwahati, AS | 16 |
| Indore, MP | 8 |
| Visakhapatnam, AP | 3 |
| Bhopal, MP | 8 |
| New Delhi, NCT | 10 |
| Vadodara, GJ | 1 |
| Chennai, TN | 28 |
| Imphal, MN | 3 |
| Thiruvananthapuram, KL | 9 |
| Pathanāmthitta, KL | 2 |
| Ahmedabad, GJ | 8 |
| Dehra Dūn, UT | 5 |
| Hyderabad, TG | 10 |
| Bālurghāt, WB | 1 |
| Durgapur, WB | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@Vaibhav89078460 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (E314157583860) and will get back to you with a better resolution soon. Regards, BSNL-Care (Mubeen)
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RAKESH (@RAKESHR37646381) reported@bsnl_care I'm using BSNL sim in sim slot 1 itself I'm raising complaint against not giving basic OTP services and incoming services even after expiry as before. Why this services are stopped? Are you giving up competition to @reliancejio and @airtelnews
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Daddy ka Dragon (@dark_night_rise) reported@bsnl_care Visited BSNL office and head of branch is promoting services even though it is not required by customer threating that existing services going to be ceased if not opted for upgrade. You can not force services on customer to meet your target.
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Gaurav (@gauravh1) reportedHow does a SIM-less FWA work? Unlike Jio AirFiber or Airtel Xstream AirFiber which require physical 5G SIMs, BSNL utilizes Direct-to-Device (D2D) tech. The hardware automatically authenticates with the network via device level ID and cloud provisioning right out of the box. 2/n
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Gaurav (@gauravh1) reportedIndia's telecom space just got a major tech shakeup! BSNL is offering its 5G FWA (Fixed Wireless Access) service branded as BSNL Q-5G and it features a game changing, completely SIM-less architecture. 🧵👇 #BSNL #5G #TechNews 1/n
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Ghanshyam (@ghaniahuja) reported@BSNLCorporate Because BSNL officials very well know their capabilities Giving proper and uninterrupted service is not part of their duties
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haro (@harobuilds) reported@XFreeze BSNL as the last-mile distribution layer for Starlink backhaul is actually a smart wedge — the state network has the ground presence, Starlink has the pipe, and neither can solve the other's problem alone
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BSNLCare (@bsnl_care) reported@pradeep63419646 Hi, We sincerely apologize for the inconvenience. Please note that we are a government service provider committed to resolving your issue. We understand your frustration and assure you that our team is actively working. We appreciate your patience. Regards, BSNL-Care (VikashT)
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BSNLCare (@bsnl_care) reported@MoondraRam Dear Customer, Greetings of the day! We understand your concern. To confirm which FTTH Broadband connection the message refers to, we kindly request you to contact our BSNL Customer Helpline. Our team will be happy to assist you and provide the necessary details. Regards, BSNL Care(Gopal)
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Common_Man (@venkadais) reported@BSNL_CHTD Cost wise same as pvt network. Coverage?? BSNL: We have no money to install towers, we operate under power so it's hard to catch signal. We have no spectrum so No carrier aggregation. Why still 3G? Fake: If switch off 3g millions will affect l. Reality: 4G working under power
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Debadeep (@debadeep75) reported@bsnl_care "Simply ignore them" is not a solution. By that logic, BSNL can send unlimited unwanted messages and customers should just keep ignoring them? I complained because my inbox is being flooded with repetitive promotional SMS that I never requested.
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Vinay (@vinayp_ca_sahaj) reported@SaffronChargers People should change to bsnl and Vodafone. Support Vodafone. Help it survive. Its important to have a 3rd and 4th telecom player in India to control the urges of the top 2
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kundan sahu (@kundansah95) reported@bsnl_care Dear Team, For the last several days, we have only been receiving the same standard response. There has been no technician visit, no call from the field team, and no restoration of service.Only the Riya Public School connection is affected,while other BSNL connections are working
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BSNLCare (@bsnl_care) reported@New_Journey38 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (E2833156050346) and will get back to you with a better resolution soon. Regards, BSNL-Care (Mubeen)
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BSNLCare (@bsnl_care) reported@Abishek_s13 Dear Customer, We sincerely apologize for the inconvenience caused. Please be assured that BSNL is actively working to improve its services, including increasing 4G network density across India. We will keep you updated on the progress. regards, BSNL Care (Nishant)