BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guwahati, AS | 24 |
| Pathanāmthitta, KL | 6 |
| Chennai, TN | 20 |
| Trichūr, KL | 1 |
| Kolkata, WB | 35 |
| Chhindwāra, MP | 55 |
| Lucknow, UP | 10 |
| Hyderabad, TG | 12 |
| Delhi, NCT | 11 |
| Bengaluru, KA | 25 |
| Thiruvananthapuram, KL | 13 |
| Visakhapatnam, AP | 3 |
| Jammu, JK | 3 |
| Pune, MH | 16 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 9 |
| Tambaram, TN | 1 |
| Jabalpur, MP | 3 |
| Bhubaneshwar, OR | 11 |
| Mohali, PB | 4 |
| Bhopal, MP | 6 |
| Ranchi, JH | 2 |
| Kallakkurichchi, TN | 2 |
| Jaipur, RJ | 16 |
| Agra, UP | 1 |
| Haridwar, UT | 1 |
| Tiruppur, TN | 1 |
| Rājkot, GJ | 2 |
| Gurgaon, HR | 1 |
| Mumbai, MH | 19 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Kusum209 (@KusumJP01) reported@Reuters Jio is worst performing in present times. They are thieves and deceivers. I am myself going to port out soon. I used to have 4 jio numbers. Lapsed 3. Remaining one, will port to bsnl, coz only need calling, just basic.
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Kk (@Kk76304) reported@Aunindyo2023 - Quality of smart phones is completely bad - Prepaid phone plans have become costlier Most subscribers will have moved/already moved to simple phones maybe with bsnl SIM. This is indeed a warning sign !!
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Shekhar Bandaru (@BandaruShekhar) reported@Kiranhyd @SayantikaSays BSNL - 4 years, small towns, different states, same experience. Internet down, call technician, fixed in 10 mins unless any maintenance issue. If not fixed, directly call JE or AE, they'll get it fixed immediately. Once for an issue, JE, AE and 3 technicians came home to check.
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Kevin (@Comefeelme_9) reported@BSNLCorporate @bsnl_care The network of Airtel and Jio has reached every corner of the country, but the network of BSNL is still not available in many areas.
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education ispower2025 (@subashcommonman) reported@bsnl_care I have no extra money (corruption) for bsnl sim card sales executive asked 200 rupees for sim replacement i left out waste garbage staffs inside getting salary no response in CSR OFFICE SLEEPING INSIDE AND TIME PASSES IN MOBILES
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Syed Nabi🌿🚴 (@Syed_Nabi23) reported@BSNLCorporate @CMDBSNL @robertravi21 BSNL network coverage is unavailable most of the time at the location in Dhamdhama, Nalbari, Assam (PIN: 781349). Please resolve this issue.
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Pushpanshu Ranjan (@PrincewarriorZ) reported@yabhishekhd Even the 5G has got nerfed. In my village, these is not FTTH. I got Jio Air Fiber and it really sucks. Me and my whole family about 5 people will have SIM converted to Airtel and BSNL.
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ANAND SHARMA (@anand_2k17) reported@IndiaPostOffice It was received today , too worst service. Sorry your apology not accepted. Work on improve your service else day will come your fate will same like BSNL
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Pooja Gupta (@poojaguptaaron) reported@DoT_India @JM_Scindia want to permanently deactivate my 3 sim numbers from bsnl which r not in use by me.but no resolution is provided to me. please deactivate my number asap.i don't need it. No-7376114113 No-9452066815 No--8004313661
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BSNLCare (@bsnl_care) reported@AakashMudgal001 Dear Customer, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1810165925004has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Nishuka)
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BSNLCare (@bsnl_care) reported@Asheesh0014 Dear Customer, This is to inform you that your complaint bearing number F1311163886207 has been attended to by the concerned team. We have received a confirmation from the respective department that the issue has been resolved. Kindly verify the same at your end. In case the problem persists, please do not hesitate to contact us for further assistance. Regards, BSNL-Care (Nishuka)
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Sandeep Kumar Gautam (@Sandeep45744932) reportedBSNL network problem net speed and outgoing call @BSNLCorporate@
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Nature (@HelpNaturerecov) reported@bsnl_care Can't bsnl understand the concern? Who asked additional tower despite fixing the current tower!! New tower instead of fixing UPS!!! What a job??? Fix ups first and then move for additional tower. Instead looking solution, draggitge problem for years. Do I asked new tower or UPS?
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BSNLCare (@bsnl_care) reported@JRajuc Dear Sir, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1626164947989has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Ankit)
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Mahipal Reddy K (@MahipalKolan) reported@JM_Scindia sir, My mobile outgoing not working since sep2025 when recharged for one year. Raised complaints to all levels including CMD everytime but no resolution. Better you change unfit cmd to save bsnl. How ever I will port out in sep 26. They register & close my complaints
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