BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 31 |
| Chhindwāra, MP | 54 |
| Jammu, JK | 3 |
| Pune, MH | 17 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 10 |
| Delhi, NCT | 10 |
| Tambaram, TN | 1 |
| Jabalpur, MP | 3 |
| Bengaluru, KA | 25 |
| Pathanāmthitta, KL | 5 |
| Bhubaneshwar, OR | 11 |
| Mohali, PB | 4 |
| Bhopal, MP | 6 |
| Ranchi, JH | 2 |
| Kallakkurichchi, TN | 2 |
| Jaipur, RJ | 17 |
| Agra, UP | 1 |
| Chennai, TN | 20 |
| Haridwar, UT | 1 |
| Tiruppur, TN | 1 |
| Rājkot, GJ | 2 |
| Gurgaon, HR | 1 |
| Mumbai, MH | 20 |
| Malappuram, KL | 1 |
| Durgapur, WB | 5 |
| Cochin, KL | 10 |
| Shillong, ML | 2 |
| Hyderabad, TG | 11 |
| Thiruvananthapuram, KL | 12 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@RahulSardarSin2 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is F197166310676 Regards, BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@Prakashmswamy Dear Customer, We acknowledge your concerns regarding service quality and system reliability. BSNL and India Post are continuously working on upgradation of their infrastructure to improve connectivity, and customer experience across all locations. Regards, BSNL Care(Pravesh)
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Syed Nabi🌿🚴 (@Syed_Nabi23) reported@BSNL_AS BSNL network coverage is unavailable most of the time at the location in Dhamdhama, Nalbari, Assam (PIN: 781349). Please resolve this issue. @BSNLCorporate @BSNL_AS
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Manish P (@manishp110500) reported@rutu609 @JioCare You just switched from worst network to pathetic network 🥲 Had same issue back then and now using BSNL 🥸
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Government of India Shadow (@GoIShadow) reportedFor 10 years, a financially struggling PSU, BSNL, forgot to bill Reliance Jio for using its tower network. The bill they forgot totaled 1750 Crores. Then the CAG pointed out this error. Reliance quietly paid up but not before the lapse was pointed out and the amount that was paid off is not known. Now if you file an RTI, you may be called anti-national and a out-of-job cockroach. The question is, who will pay for the interest on the outstanding amount that BSNL did not bill and Reliance did not pay? After all, that is not a small amount. If one was to consider 1750 Crores over a period of 10 years, it would come to 175 Crores per year. Calculating interest at 8% per year would lead to a loss of 770 Crores (calculating 175 Crores pending for 10 years, followed by 175 Crores pending for 9 years, and so on and so forth). 770 Crores isn't even without compounding the outstanding on an annual basis! Who will bear that loss? And was this billing error or deliberate? After all Reliance Jio is one of the leading telecom operators that is making massive profits and can easily afford to pay the interest. 770 Crores would be enough to pay around 5,133 people the promised 15,00,000.
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Tarun (@Tarun7988) reported@BSNLCorporate My recently acquired BSNL broadband connection is experiencing persistent internet disconnections. Despite submitting two formal complaints, I have not received any resolution or communication regarding these service issues. I request immediate assistance for this.
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Aseem Agrawal (@AgrawalAseem) reported@Wise Please update your advice to take international SIM for BSNL for IR pack. Now if you have BSNL international SIM then it will not work abroad. Rather you have to carry the normal SIM only. I am facing this issue right now.
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BSNLCare (@bsnl_care) reported@mushtaqahmedma Dear Customer, We sincerely apologize for the inconvenience caused. Complaint F1814165832302 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)
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BSNLCare (@bsnl_care) reported@KuruvaiLakshman Dear Customer, We apologize for the inconvenience caused. With reference to your complaint (F1524164692269), we would like to inform you that our team is actively working on the issue. The matter has been taken up on priority, and necessary checks are in progress. We request your patience, and you will be informed soon with an update. Regards, BSNL Care (Shatrughan)
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Kiran (@Kiranhyd) reported@BandaruShekhar @SayantikaSays BSNL and quick service..wow when did this happen ..nice to hear they have improved.. Besides what ever Reliance touches in retail customer product's they make a horrible case for themselves Never impressed with any launches They are only good at backend business I guess
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BSNLCare (@bsnl_care) reported@GaganKhoda0121 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F176165646254 Reagrds, Bsnl- Care (Mubeen)
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Abhijith A P (@A_Pabhi1) reportedI'm facing BSNL network degradation. Network speed is unusably slow,and I'm experiencing constant call drops.Due to these ongoing issues,I'm trying to send a PORT SMS to 1900,but the message continuously fails.I've already registered complaints but Not Solved.@TRAI @BSNL_KL
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🇮🇳Amit kumar rai🇮🇳 (@amitspeaks_) reported@bsnl_care @BSNLCorporate @bsnl_care Dear customer, your docket has been closed. Docket Number- F1629164854394. BSNL Call Centre But my problem didn't resolved, still i am unable to call. Incoming and outgoing going call not working but internet is working well. I have 1 year if recharge.
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Satya Prakash (@satyagurung) reported@BSNLCorporate @CMDBSNL @robertravi21 Guys don't take BSNL connection, I thought of supporting them by using the connection, but customer service is pathetic. You will regret.
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Rushi Vyas (@RushiVyas91) reported@mohitlaws Even then, besides idea, vodafone, airtel, reliance and BSNL only had purchased 2G spectrum from auction.. Other's didnt even have their own & were leasing it indirectly.. BSNL was already a gonner with poor network, vodafone & Idea were already getting weak, hence later merged