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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • scichaos
    Trouble Shootist (@scichaos) reported

    Dear @BSNLCorporate my phone number is not working after porting to your sim. Its been a month since I recharged it but there is no incoming or outgoing happening. Visited nearest bsnl service center but no use. Please help

  • manindratiwari
    मणीन्द्र (@manindratiwari) reported

    Jio is becoming BSNL, Constant network issues, dead signals, and poor customer care. Today -Yet another day the internet isn't working at all. Time to fix this degradation in service! @JioCare @ril_foundation @reliancejio

  • kishon_raj
    MSD007 (@kishon_raj) reported

    @BSNLCorporate No proper communication, no update, and no accountability. We are paying customers. If BSNL cannot provide a stable connection or even respond to a complaint, what exactly are we paying for? I work remotely, and these repeated outages directly affect my work.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @CAMohitsh Dear Customer, We apologize for the confusion caused by the flash message. The amounts mentioned as ₹147, ₹347, and ₹1,499 are three separate recharge options. Due to the formatting of the message, they may appear as a single amount. We have noted the issue regarding the incorrect display and will share the feedback with the concerned team. Regards, BSNL Care (Shatrughan)

  • wyte_johnny
    ಬಾಲ ನರೇಂದ್ರ (@wyte_johnny) reported

    @TheShivaJatt BSNL decline gave rise to jio and Airtel which made 5g access all over India , hmt decline made titan one of the biggest manufacturers in the world, every company that government ran and failed others did better in India, che guvera commies can kindly **** off to Cuba

  • kush_gangadhar
    ॐ=mc² अस्मि (@kush_gangadhar) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Actually BSNL top brass is a sold bigot. They deliberately do all the **** so that private players can grow.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @rational_folk Hi, We understand your concern regarding privacy. Please be assured that customer information is protected and can only be accessed through authorized channels. The complaint docket number is used for checking complaint status and providing support. Regards, BSNL Care (Pravesh)

  • rajaneesan
    Rajaneesan (@rajaneesan) reported

    @socialpwds Sir, Surat team none of them responds on BSNL landline nor on email. Absolutely poor engagement, we're active only one way communication on social media. That's all. No official ever reaches out to disabled for solving their concerns.

  • akki_sailor
    Ghost Orchid (@akki_sailor) reported

    @pbhushan1 The issue is not having a feasible "other option." Jio's performance is also not good, not is it for VI or BSNL. Technically, it's loop b/w @airtelindia and @Jio.

  • galaxyan1999
    Arindam choudhury (@galaxyan1999) reported

    @bsnl_care I’m looking for a new BSNL connection in PIN code 713045, but I’m unable to reach customer care or raise a new connection request through the app. Please help me with the connection process and available plans with unlimited data with no FUP #BSNL #BharatFiber

  • kishanpmaurya
    Kishan Maurya (@kishanpmaurya) reported

    @pbhushan1 If airtel is slow , then what about BSNL When too many users are used net on same area then net speed slow down some time.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sachinaryans Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @JSBhatti_PANJAB Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ImSubhankarsen Dear Customer, Greetings of the day! For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Avantika)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @me_iq4u8 Dear Customer, We apologize for the inconvenience caused you. BSNL is continuously working towards improving and enhancing its network infrastructure and speed to provide a better service experience. Regards, BSNL Care (Sahil)

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