BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guwahati, AS | 14 |
| Indore, MP | 6 |
| Ranchi, JH | 1 |
| Ahmedabad, GJ | 7 |
| Chennai, TN | 37 |
| Udaipur, RJ | 3 |
| Raipur, CT | 33 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 30 |
| Chhindwāra, MP | 30 |
| Durgapur, WB | 2 |
| Thiruvananthapuram, KL | 5 |
| Hisar, HR | 1 |
| Tezpur, AS | 1 |
| Kanpur, UP | 50 |
| Mormugao, GA | 1 |
| Bengaluru, KA | 35 |
| Aizawl, MZ | 6 |
| New Delhi, NCT | 14 |
| Cherthala, KL | 1 |
| Chandigarh, CH | 5 |
| Lucknow, UP | 4 |
| Pune, MH | 20 |
| Faridabad, HR | 1 |
| Bhopal, MP | 7 |
| Kolkata, WB | 28 |
| Panaji, GA | 1 |
| Jammu, JK | 1 |
| Udhampur, JK | 1 |
| Rājkot, GJ | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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suraj ganguly (@Vishalsgv) reported@TRAI @BSNL_KOTD Pincode 700084 naskar para paschim putiyari, pincode 700082 haridevpur. Extremely poor network call drop network failure no data 2g. Zero tower indoors. Already raised many companies. Without solving bsnl close my complaint remarks resolve
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himanshu srivastva (@himanshusri242) reported@bsnl @bsnl_care @MoitOfficial complaint no 1065309715 ,Why does BSNL send misleading messages asking if my issue has been resolved, when in reality, my problem remains unaddressed? What kind of service and commitment is this on BSNL's part?
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BSNLCare (@bsnl_care) reported@Pevendra_Poriha Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is E143149896255. Regards, BSnl Care
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BSNLCare (@bsnl_care) reported@DilipKPaul Dear Customer, Greetings of the day! As per the concerned department, you are using a 2G SIM and cannot access 4G services. Please visit your nearest BSNL office to upgrade your SIM to 4G at the earliest. Regards, BSNL Care (Avantika)
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DESH KA BACCHA (@MkGandhi1123146) reportedWhy are you not replying to me if I am true don't reply to me ok your low class service i converting my sim after 90days into vi a greatest company in india jio a greatest company in india or bsnl this company have too quality service comparing you @Airtel_Presence @airtelnews
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BSNLCare (@bsnl_care) reported@real_apu Dear Customer, Greeting of the day! Our team is diligently working on this and will notify you promptly once the service is officially launched. Regards, Bsnl Care (Avantika)
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BSNLCare (@bsnl_care) reported@Kumarswamire Dear Customer, Thank you for your kind words and encouragement! We truly appreciate your support and will continue striving to provide you with the best service. Regards, BSNL-Care (VikashT)
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BSNLCare (@bsnl_care) reported@pulkit_bbk Dear Customer, We apologize for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number E1211149298177 .Thank you for your patience. Regards, BSNL-Care (Lokendra)
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BSNLCare (@bsnl_care) reported@radhi_madhu Dear Customer, We apologize for the inconvenience. Our team is working diligently to resolve your issue and will provide a solution soon. We appreciate your patience. Regards, BSNL Care (sonu)
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BSNLCare (@bsnl_care) reported@HumDeepakTomar Dear Customer, We apologize for the inconvenience. Unfortunately, we are unable to provide the address directly. Kindly contact BSNL Customer Care at 1800 180 1503 for assistance regarding your MNP request. Regards, BSNL-Care(Sourav)
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BSNLCare (@bsnl_care) reported@Sanjayk91890780 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)
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BSNLCare (@bsnl_care) reported@Girish_kaliwada Dear Customer, Greeting of the day! We acknowledge your concern and are working on an effective solution. Your complaint (E141150231854) has been escalated to the relevant department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Pravesh)
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Inderjeet Kumar (@Inderjeetkumar_) reported@bsnl_care However,when I contacted another BSNL staff member regarding my reserved number and SIM issue,I was told “main kuchh nahi kar sakta” and “main tumko pahchaan nahi raha hu.” This is very unprofessional and confusing for customers.Kindly provide proper support and clear resolution.
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BSNLCare (@bsnl_care) reported@rkb97official Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@BellsNews23 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is E1515150300973. Regards, BSNL Care
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