BSNL Outage Map

Community Discussion

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BSNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BSNLCare (@bsnl_care) reported 14 minutes ago

  @RajatBaghel Dear Customer, Greetings of the day! We request you to kindly wait for the refund process. Alternatively, you may contact BSNL Customer Care at 1800180153 for further information and updates regarding your refund status. Regards, BSNL Care(Pravesh)

• 
  ***.tweet (@pmstweet46) reported 15 minutes ago

  Tried with different mobile numbers multiple times. No joy. Your Sim won't even recognise BSNL network in Mumbai. WTF is the use of maintaining BSNL Sim with ₹500 extra for Mumbai coverage? Forget data. Can't even get OTP at Mumbai Central station to buy a ticket.

• 
  BSNLCare (@bsnl_care) reported 18 minutes ago

  @PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to clarify your concern to ensure that the issue is correctly taken up with the concerned team. In your latest message, you mentioned “Please activate my number urgently” and “Ye number astitva me nahi hai / Sound showing”, and provided your number 827****151. However, in your previous communication, you had mentioned a network-related issue under Docket No. H3030198900217. Kindly confirm whether the activation issue regarding 827****151 is related to the same network issue already registered under H3030198900217, or whether this is a different/new issue, so that we can take the appropriate action. Regards,  BSNL Care (Shatrughan)

• 
  BSNLCare (@bsnl_care) reported 21 minutes ago

  @DRJAGADESH Dear Customer, We understand your concern regarding the BSNL Free Entertainment TV app link issue. We apologize for the inconvenience caused. Kindly try accessing the app through the BSNL Selfcare App or search for the application directly on the Google Play Store. If the issue persists, please feel free to contact us for further assistance. Regards, BSNL Care (Abhishek)

• 
  BSNLCare (@bsnl_care) reported 24 minutes ago

  @VivekShharmaiin Dear Customer, We understand your concern, as multiple BSNL offices are showing on Google Maps, and it can be difficult to identify the correct one. We recommend confirming the nearest BSNL Customer Service Centre (CSC)/office through BSNL's official customer-care channels, as information on third-party platforms may not always be updated. You can also contact the BSNL Customer Care Helpline to confirm the appropriate CSC/office before visiting. Regards, BSNL Care (Ankit)

• 
  Spurty (@SpurtyRao) reported 24 minutes ago

  What's the bsnl customer care number for those abroad? @BSNLCorporate

• 
  एक बापट, लाख बापट (@Yamaluqest) reported 24 minutes ago

  I have already raised complaint on BSNL SELFCARE app, but it got automatically resolved without providing me any resolution. I have also sent email on a complaint portal, but still didn’t get any response. Please look into this on priority.

• 
  pkskisidhibaat (@pkskisidhibaat1) reported 24 minutes ago

  @BSNLCorporate @CMDBSNL @robertravi21 Still issue not solved, but messages is coming, complaint resolved. How bsnl resolving complaint without solve the problem. Really bsnl services are amazing. Like this reason lot of people going away from bsnl.

• 
  BSNLCare (@bsnl_care) reported 25 minutes ago

  @SankethM4 Dear Customer, We sincerely apologize for the inconvenience you have faced. Please be assured that our team is actively addressing your complaint (H2925198663174) and will reach out to you shortly with a resolution. Regards, BSNL Care (Nishuka)

• 
  Triton Ganymede (@TG_TriGany) reported 31 minutes ago

  @nareshgajji1 Your IDEA sim is now latching in BSNL network in Andhra Pradesh?

• 
  BSNLCare (@bsnl_care) reported 34 minutes ago

  @PravakarPranav Dear Customer, We would like to inform you that our team is actively working on your complaint under docket number H3029199219152. We request that you kindly allow some time for the concerned team to complete the verification and provide an update. And as soon as we receive any updates, we will notify you accordingly. Regards, BSNL Care (Shatrughan)

• 
  kmoksha (@kmoksha) reported 35 minutes ago

  @bsnl_care Still, no mobile network - unable to use any services. Please update what action has been taken until now. If BSNL is not able to provide proper services, why are you people being paid from Public tax money ?

• 
  laxman negi (@laxmannegi) reported 35 minutes ago

  @airtelindia if you are unable to support your infrastructure then please don’t advertise something you can’t deliver. I had bsnl before and I thought bsnl was the problem being govt entity. But I was wrong, in Dehradun Airtel fails more than bsnl in broadband segment

• 
  BSNLCare (@bsnl_care) reported 38 minutes ago

  @Shad_Ansari_12 Dear Customer, We apologize for the inconvenience caused you. BSNL is continuously working towards improving and enhancing its network infrastructure and speed to provide a better service experience. Regards, BSNL Care (Sahil)

• 
  Deepankar V (@Deep_seahawk) reported 38 minutes ago

  One of the most worst customer care service and even the worst company in this world is @bsnl