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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bhatpk91
    pavan kumar (@bhatpk91) reported

    BSNL is reportedly engaging certain local contractors (Dozer tecnical solution”) for installation work, however service quality and installation timelines appear inconsistent. In several instances, customers allege that approximately ₹18,000 per connection is being charged, 1/3

  • Akhiles94820319
    Akhileshwar Singh (@Akhiles94820319) reported

    I recently had a bad experience of unprofessional approach on part of Airtel. All these private (un)service providers are thriving on deliberate act by GoI to sideline and kill its own public sector BSNL. Funnier is people suggesting to port mobile from BSNL to Airtel/Jio.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Rengan1234 Dear Customer, For further assistance with your request. You can contact BSNL Customer Care at the number 1800-180-1503. Regards, BSNL Care (Lokendra)

  • DrakeGlider
    Drake Glider (@DrakeGlider) reported

    @bhataktakavi I have airtel, BSNL, Vi. Airtel and BSNL are **** in data. Strangely, Vi works for me, most of the time.

  • whitekaka07
    unbeatable (@whitekaka07) reported

    My biggest mistake was porting my BSNL SIM to Airtel Postpaid. The network quality in Ahmedabad, Gujarat is unbelievably poor. Constant call drops, weak signal, and slow internet. Really disappointed. @airtelnews @Airtel_Presence Please help me @JioCare to port 9462556215

  • LazyTourer
    Lazy Tourer (@LazyTourer) reported

    @utsavtechie You mean BBNL / BSNL / Railtel etc network will be used by Vi to offer Broadband using their own Brand name 🤔

  • maadhyam_engage
    Maadhyam (@maadhyam_engage) reported

    The Judge keeps saying, 'cant hold the city to ransom'! What is this unnecessary exaggeration? Who is held to ransom by peaceful protests? If anything, it is the right to peaceful protest which has been held to ransom in name of law and order! We were at Jantar Mantar today participating in a peaceful protest by women's groups. There was another protest going on by BSNL workers. And another demanding implementation of Article 244A. All peacefull and amid heavy rains. No one was held to ransom and nobody was inconvenienced. The protests remained confined to that one narrow stretch of road which anyway remains closed to traffic. How is that causing problems to anyone? Jantar Mantar is in the heart of the city, stone's throw away from Parliament and that is why it must remain a protest site. Already it is very difficult to get the attention of those in power, once the protestors are thrown to outskirts of city, the silencing of protests will be complete. It must also be known that the right to protest is already very strictly regulated and protests are highly surveilled. There is always heavy police presence and most protests remain small and manageable in scope. If a protest becomes unruly, the administration is more to be blamed which doesn't engage or act till patience runs out. Almost as if it waits for violence to happen and till then ignores genuine gruevances. The same happened in case of recent student protests. If we actually had too much democracy, the Judge would be questioning the administration for not letting peaceful protests happen by imposing unnecessary restrictions. But we expect too much!

  • ramesh_5k
    Ramesh K (@ramesh_5k) reported

    @financebyanmol Obviously consumers will be made to pay it. Govt is just giving misleading statement to get the ball passed & to deflect public anger/outrage. All the service bills paid to govt agencies like Elec bills, Taxes, BSNL bills etc will be the first to charge UPI charges directly.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sukhakar Dear Customer, We sincerely regret the inconvenience caused. Please be assured that your complaint (Docket No. H037186772519) has already been registered and forwarded to the concerned team for investigation and necessary action. The team is actively working on your complaint, and every effort is being made to resolve the issue at the earliest. We appreciate your patience and understanding. Regards, BSNL Care (Shatrughan)

  • knightriderup11
    Knight_Rider_UP11 (@knightriderup11) reported

    Pathetic Service by BSNL, There is no mobile service from morning in Dwarka Sec-14. #BSNl @BSNLCorporate

  • BIGGB3
    Amit Mohan (@BIGGB3) reported

    @LavaMobile I want my refund cause no signal on my lava of bsnl sim

  • K1968Kailas
    Kailas (KK) 🇮🇳 (@K1968Kailas) reported

    @JM_Scindia @Dev_Fadnavis @CMOMaharashtra Sir Ji, We are expecting better service from BSNL. But due to it's a Govt institution no body bother about at leat timely service. Very serious issue of brodband service from BSNL Poor response Careless attitude

  • SAMBITKUMAR1993
    Sambit Kumar nayak (@SAMBITKUMAR1993) reported

    @BSNLCorporate @BSNL_OR I had taken new Bsnl Bharat fiber yesterday however till now the connection is not working & unable to access internet, Did I made a mistake by taking bsnl fiber who can't provide internet service to customers in Bhubaneswar properly? Please fix ASAP .

  • commonman1521
    Common_Man_1521 (@commonman1521) reported

    @BIGGB3 @LavaMobile I am using BSNL sim in LAVA Agni 4, for me it's good. No issues. Check the settings if you have done anything.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @shubhnandanv Dear Customer, Greetings of the day! We understand your concern regarding the unavailability of Realme models. We would like to inform you that handset availability depends on the respective manufacturers and market availability. BSNL is continuously working to provide better services and support for compatible devices. We suggest checking with authorized Realme channels for the latest device availability. Regards, BSNL Care(Shahajahan)

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