BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Shiliguri, WB | 5 |
| Cochin, KL | 11 |
| Chhindwāra, MP | 55 |
| Navsari, GJ | 1 |
| Hyderabad, TG | 12 |
| Āsansol, WB | 1 |
| Pune, MH | 23 |
| Aizawl, MZ | 6 |
| Chennai, TN | 22 |
| Noida, UP | 1 |
| Bhubaneshwar, OR | 10 |
| Guwahati, AS | 25 |
| Pathanāmthitta, KL | 6 |
| Thiruvananthapuram, KL | 14 |
| Bhavnagar, GJ | 1 |
| Ahmedabad, GJ | 9 |
| Kolkata, WB | 36 |
| Gondal, GJ | 1 |
| Trichūr, KL | 1 |
| Lucknow, UP | 9 |
| Delhi, NCT | 11 |
| Bengaluru, KA | 23 |
| Visakhapatnam, AP | 2 |
| Jammu, JK | 3 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 8 |
| Tambaram, TN | 1 |
| Jabalpur, MP | 1 |
| Mohali, PB | 3 |
| Bhopal, MP | 6 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@wowapoorv Dear Customer, We regret the inconvenience caused. As mentioned in your earlier post, the recharge was made through a third-party platform, and 48 hours have elapsed so far. We request that you kindly allow up to 7 working days for verification and reconciliation, as such transactions may take additional time to process. If the recharge is still not reflected after this period, the matter will be verified accordingly. Regards, BSNL Care (Shatrughan)
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KhwabMishra (@khwabX) reportedHappened with me in Vaishno Devi once few years back. While we were getting down, time on my phone was showing as per Pakistan's time zone!! I was very shocked. It was a BSNL sim
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BSNLCare (@bsnl_care) reported@praveenram1978 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is F1922166398956 Regards, BSNL-Care (Neha)
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Ishita Kedia (@Ishita_Kedia_) reported@BSNLCorporate can you guys help? Since it number has been given back to BSNL
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BSNLCare (@bsnl_care) reported@GaganKhoda0121 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F176165646254 Reagrds, Bsnl- Care (Mubeen)
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Rakesh | (రాకేష్ ) (@Rakesh143341) reported@rutu609 @JioCare We don’t have any network issues in our village because we have Airtel, Jio, Vi, and BSNL towers.
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deepak agrawal (@deepak090909) reported@bsnl_care That was a joke right . "Joke of the century" . . BSNL and it's employees are working hard to deliver good service to their customers.
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Vinit Mishra (@VinitMishra1999) reported@BSNLCorporate BSNL network is not available in my area please provide BSNL network in my area I am happy to see a good recharge plan of BSNL network I want to use BSNL sim but network is an available my address is kichhutti kisundaspur post Tarun pin code 224195 dis.Ayodhya
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Nilesh86504 (@Nileshshahmumba) reported@BsnlMumbai I am trying to reach a complaint n grievance department of Mumbai BSNL. to make a complaint for 23800664 which is not in working. HELP. ALTERNATE CONTACT NUMBER: 9967270956
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Indian Saje (@Sajeevverma) reported@BSNLCorporate Sir your claims are different from reality, very poor speed, pathetic performance , I am using bsnl and jio , big difference, i am really unsatisfied. 9411203376
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Kk (@Kk76304) reported@Aunindyo2023 - Quality of smart phones is completely bad - Prepaid phone plans have become costlier Most subscribers will have moved/already moved to simple phones maybe with bsnl SIM. This is indeed a warning sign !!
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BSNLCare (@bsnl_care) reported@anirbanguha40 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F1819166094937 Reagrds, Bsnl- Care (Sahil)
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Kevin (@Comefeelme_9) reportedBSNL, even 10 years is more than enough time to fix your network. You're only pushing cheap plans, but in many areas your signal doesn't even reach. Please focus on actual coverage and service quality instead of just marketing tariffs. @BSNLCorporate @bsnl_care
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BSNLCare (@bsnl_care) reported@Ishita_Kedia_ Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. and you can also visit your nearest CSC center, for any further information or help, please feel free to reach out to us. Regards, BSNL Care (Shahjahan)
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BSNLCare (@bsnl_care) reported@KuruvaiLakshman Dear Customer, We apologize for the inconvenience caused. With reference to your complaint (F1524164692269), we would like to inform you that our team is actively working on the issue. The matter has been taken up on priority, and necessary checks are in progress. We request your patience, and you will be informed soon with an update. Regards, BSNL Care (Shatrughan)
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