BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 22 |
| Chhindwāra, MP | 55 |
| Chennai, TN | 19 |
| Kolkata, WB | 31 |
| Bengaluru, KA | 12 |
| Coimbatore, TN | 8 |
| Bhavnagar, GJ | 2 |
| Dehra Dūn, UT | 5 |
| New Delhi, NCT | 11 |
| Guwahati, AS | 27 |
| Delhi, NCT | 10 |
| Pānīpat, HR | 1 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 5 |
| Hyderabad, TG | 12 |
| Kālna, WB | 1 |
| Nagpur, MH | 5 |
| Cochin, KL | 8 |
| Lucknow, UP | 9 |
| Durgapur, WB | 2 |
| Shillong, ML | 3 |
| Bhubaneshwar, OR | 8 |
| Bhopal, MP | 4 |
| Jalandhar, PB | 2 |
| Ahmedabad, GJ | 7 |
| Patna, BR | 2 |
| Ranchi, JH | 2 |
| Kanpur, UP | 10 |
| Vijayawada, AP | 1 |
| Srinagar, JK | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@DR_IMK Dear Customer, This is to inform you that your complaint number H289198306936 has been addressed by the concerned team. We have received an update from the concerned department: Please upgrade your SIM to 4G. Regards, BSNL Care (Dinesh)
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Singh Manish (@Singh_manish77) reportedI have requested a new bsnl broadband connection at my home , but one came visit or got a call regarding installation, when I reach out the officer they are saying your local area officer can help you,I filled the form on 25-aug-2026 @BSNLCorporate @bsnl_care @BSNL_GJ
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Dr. SHUBHAM (@Shubham27lb) reported@BSNL_HR @CMDBSNL @robertravi21 Is this way BSNL treat customers. ??
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Kunal Kapoor (@Kunal_Kapoor2) reported@yabhishekhd I recently traveled to Delhi, and after reaching there, my BSNL SIM suddenly had zero signal. BSNL is supposed to work on the Vi network in Delhi, but it didn’t work at all. @BSNLCorporate
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BSNLCare (@bsnl_care) reported@_my0007 Hi, We apologize for the inconvenience.Kindly wait for 7 working days for the activation of your ₹153 recharge. If the service is still not activated after the mentioned period, please inform us so that we can check the issue and provide further assistance. Regards, BSNL Care (Shahjahan)
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BSNLCare (@bsnl_care) reported@ibathurrahman21 Hi, Greetings of the day! We apologize for the inconvenience caused. Your complaint (H2424196656615) is currently under review, and our concerned team is making efforts to resolve the issue at the earliest. Regards, BSNL Care (Mubeen)
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Rettox (@Rettox_16) reported@wolokhunt @mohitlaws NASA dont hire ppl on basis of reservation, issue of paper leak doesnt matter in private sector but if you still want PSUs go use Bsnl data
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Triton Ganymede (@TG_TriGany) reported@AnshPrakash1620 @INDIAN011947 of sites due to this BSNL 2G network also very poor new sites is being installed in your Village by 2030 @Suskumari20 also facing same issues in Jehanabad Bihar {2}
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BSNLCare (@bsnl_care) reported@Avik24 Dear Customer, We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Sonu)
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Army lover (@Satyend87769041) reported@IndianTechGuide Use Bsnl save BSNL from private companies against MONOPOLY of PRIVATE COMPANIES.. private companies are regularly increasing price with worst network like jio Airtel vi... only BSNL 4g is faster than AIRTEL jio vi 5g network with cheap prices....
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BSNLCare (@bsnl_care) reported@m_das89 Dear Customer, We sincerely regret the delay and inconvenience caused. We understand your concern. Please be assured that your complaint (H2523196955684 ) is being actively worked on by our team on priority. We will update you at the earliest with a suitable resolution. Regards, BSNL Care (Gopal)
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MSD007 (@kishon_raj) reported@BSNLCorporate No proper communication, no update, and no accountability. We are paying customers. If BSNL cannot provide a stable connection or even respond to a complaint, what exactly are we paying for? I work remotely, and these repeated outages directly affect my work.
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BSNLCare (@bsnl_care) reported@AminFaruquee Dear Customer, To activate Missed Call Alert on BSNL, send an SMS with "ACT MCA" to 123. For deactivation, send "STOP MCA" to 123. Alternatively, dial *888# to activate via USSD. Charges may apply depending on your plan. Regards, BSNL Care (Sahil)
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BSNLCare (@bsnl_care) reported@kumarsiva0707 Dear Customer, We apologize for the inconvenience caused to you. You are requested to visit your nearest BSNL Customer Service Centre (CSC) for further assistance regarding the plan downgrade request. Our team will help you with the necessary process. Regards, BSNL Care (Gopal)
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BSNLCare (@bsnl_care) reported@KBrKHIMBAHADUly Dear Customer, We sincerely apologize for the inconvenience caused due to the VoLTE service issue on your BSNL number. To activate the VoLTE service, please type ACTVOLTE and send it via SMS to 53733. After sending the request, it may take up to 24 hours for the service to get activated. If the issue persists even after the mentioned time, please let us know for further assistance. Regards, BSNL Care (Ankit)
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