BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 59 |
| Bengaluru, KA | 22 |
| Dehra Dūn, UT | 8 |
| Jaipur, RJ | 6 |
| Ahmedabad, GJ | 7 |
| Lucknow, UP | 8 |
| Malappuram, KL | 2 |
| New Delhi, NCT | 7 |
| Dhanbād, JH | 1 |
| Tiruchirappalli, TN | 1 |
| Valsād, GJ | 1 |
| Guwahati, AS | 25 |
| Hyderabad, TG | 14 |
| Cochin, KL | 11 |
| Bhubaneshwar, OR | 11 |
| Coimbatore, TN | 8 |
| Baharampur, WB | 1 |
| Baripāda, OR | 2 |
| Kolkata, WB | 35 |
| Mumbai, MH | 22 |
| Nilambūr, KL | 1 |
| Pune, MH | 24 |
| Pathanāmthitta, KL | 7 |
| Mewat, HR | 1 |
| Ludhiāna, PB | 3 |
| Nashik, MH | 4 |
| Cherthala, KL | 1 |
| Mysore, KA | 1 |
| Salem, TN | 2 |
| Indore, MP | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@guripanjaab Dear Customer, We apologize for the inconvenience caused. Your complaint number G1212176909622 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Sourav)
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kamlesh banerjee (@cum_lesh) reported@TheLegateIN Tweeted a few months ago ISRO is following the BSNL path..... and its going to be worst than BSNL.
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BSNLCare (@bsnl_care) reported@Ydv_9 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Dinesh)
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BSNLCare (@bsnl_care) reported@HelpNaturerecov Dear Customer, We sincerely regret the inconvenience caused and understand your concern regarding the delay. As per the latest update received from the concerned team, a new 4G site has been planned to improve network service in your area. We understand your frustration; however, infrastructure planning and implementation may take some time. Please rest assured that the concerned team is continuously working on the matter, and as soon as there is any progress, the same will be communicated to you. -BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@Dev090886 Dear Customer, We apologize for the inconvenience caused. Your concern regarding the plan update and consent has been escalated under complaint number G1314177594809 for verification and resolution. Regards, BSNL Care (Shatrughan)
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jana (@veteranjana) reported@NewsArenaIndia I recently ported out from BSNL. Very very poor coverage.
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Kushal Bora (@borakushal13) reported@LGIndia Hi are you even doing anything or just giving bullshit. Frustrated how you are handling this completely stupid CC team. Doesn't even reach back to me and just stalling me for god knows how long. Literally I have seen better customer servive at BSNL.
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ROHIT MISHRA (@ROHITMI20512464) reported@BSNLCorporate @CMDBSNL @robertravi21 What exactly am I paying for? In Powai, Mumbai, I get zero network even on the 15th floor. I can't make or receive calls. After recharging, I didn't even receive a confirmation SMS, so I don't know whether the recharge was processed or not. I've been with BSNL since 2012.
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Abhay Mishra (@abhayrmishra) reported@NewsArenaIndia But still the network and services are very poor. Being a government company BSNL is robbing the citizens by not providing reasonable plans like without data and normal topup plans where a poor Indian can maintain a number.
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BSNLCare (@bsnl_care) reported@uditsachdeva7 Dear Customer, Greetings of the day! Sir, it seems that due to some technical issue, you might be facing an error. Kindly try again after some time. If you are still facing the issue, please feel free to contact us. Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@NSGawade Dear Customer, We sincerely apologize for the inconvenience caused. We understand your concern and regret the inconvenience faced due to the delay in recharge status update. In such cases, the recharge reversal/refund or status update process may take 3 to 7 working days as per the transaction process. We request you to kindly wait for this period. If the issue is not resolved within the given timeframe, please feel free to reach out to us. Regards, BSNL Care (Gopal)
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BSNLCare (@bsnl_care) reported@Nishant71777813 Dear Customer, We apologize for the confusion caused. BSNL office working hours may vary as per local arrangements. For exact timings, kindly contact the concerned BSNL office or call 1800-180-1503 for further assistance. Regards, BSNL-Care (Pravesh)
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SIDDHARTH (@SID_ODIALIVE) reported@CDOT_India @JM_Scindia Fix it bsnl connectivity and volte issue inside offices.. its frustrating that issues are running without even testing from ur team and end customer are getting issues
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BSNLCare (@bsnl_care) reported@Z3r0Trac3sp3x Dear Customer, Your feedback regarding network performance has been noted. BSNL is continuously working to improve network quality, coverage, and customer experience through regular upgrades. Regards, BSNL Care (Sourav)
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Girish Raja (@girishraja) reported@bsnl_care Not able to make outgoing calls on 022 25562244. On the mobile network of Vodafone I am not able to receive calls on my two BSNL numbers 9869012948 and 8976277915. I was able receive calls earlier.
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