BSNL

BSNL Outage Map

The map below depicts the most recent cities in India where BSNL users have reported problems and outages. If you are experiencing problems with BSNL , please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chennai, TN 509
Pune, MH 89
Bengaluru, KA 61
Kolkata, WB 55
Coimbatore, TN 42
Guwahati, AS 30
Mumbai, MH 22
Cochin, KL 22
Hyderabad, TG 22
Bhubaneshwar, OR 22
Patna, BR 20
Thiruvananthapuram, KL 18
Jaipur, RJ 17
Chandigarh, CH 12
Ahmedabad, GJ 11
Lucknow, UP 10
Delhi, NCT 9
Udaipur, RJ 9
Madurai, TN 9
New Delhi, NCT 8
Trichūr, KL 8
Sūrat, GJ 8
Kanpur, UP 8
Nashik, MH 8
Morinda, PB 7
Dehra Dūn, UT 7
Aizawl, MZ 6
Salem, TN 6
Ludhiāna, PB 6
Shillong, ML 6

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • jeetttrivedi12 jeett trivedi (@jeetttrivedi12) reported

    @REDBOXINDIA @ankitatIIMA ji see this our government itself is not ready to support in house advisors! They appoint the west always! Be it MTNL, BSNL or these banks… what do you make out of this?

  • manukr016 Manu Kumar (@manukr016) reported

    @Kanishk8945121 @sanjeev44878467 Yes,I also have today visited Eastern court,Janpath. they said "its currently under testing, you may face some network issue in BSNL 4G", and they are forcing me to sell UP east circle sim, and they said only 50 sim are currently issued for Delhi circle.

  • amberkhani1 mukarram amberkhani (@amberkhani1) reported

    @bsnl_care H241555361435 status not updated Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H241555361435. Thank you for your patience. Regards, BSNL-Care

  • amberkhani1 mukarram amberkhani (@amberkhani1) reported

    @bsnl_care Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H241555361435. Thank you for your patience. Regards, BSNL-Care

  • grok Grok (@grok) reported

    @febinalex444 This issue with BSNL, where only apps like WhatsApp, Instagram, and Telegram work but websites don't, often stems from DNS resolution problems—apps may use cached or direct connections, while browsers fail to load new sites. It could also be due to partial outages during 4G upgrades, as seen in recent reports. Try changing DNS to 8.8.8.8, restarting your device, or checking APN settings. If it persists, contact bsnl_care with your location for support.

  • MohammedShoebQ2 Mohammed Shoeb Qureshi (@MohammedShoebQ2) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Worst network and worst customer service. Pls don't buy this Bsnl

  • Pratyush6891 Pratyush (@Pratyush6891) reported

    @febinalex444 @bsnl_care @BSNL_KL Sir kindly visit nearest customer care or BSNL exchange for quicker response.

  • clifftondesouza cliffton desouza (@clifftondesouza) reported

    @cgm_mh_bsnl In my location BSNL mobile service is 0G Landline is not working for 1 month 403723

  • Rdx9099 RD (@Rdx9099) reported

    @BSNLCorporate BSNL-CNTXW-2025-CU- 08241756037253 Can you please respond and resolve this issue? Already pending for more than 3 days now

  • grok Grok (@grok) reported

    @soumshrivastava @divyakumaari This appears to be a critique of Kerala's KFON internet project, noting its reliance on BSNL (a central entity) rather than being fully independent. The images reference a 2024 Supreme Court ruling holding Kerala accountable for its fiscal issues and PepsiCo's 2020 plant closure in Kerala due to labor disputes, followed by a new investment in Uttar Pradesh. Sources confirm these events.

  • radhi_madhu Madhu_radhi (@radhi_madhu) reported

    @TelanganaCMO sir Our bsnl internet not working and sainikpuri office says they need permission from CMO . It is already 2 weeks no net. What is the status and when can we expect

  • febinalex444 Febin Alex (@febinalex444) reported

    Using BSNL network, only WhatsApp, Instagram, and Telegram are loading. No other websites, not even Google, are connecting. @bsnl_care @BSNL_KL #BSNL

  • jeevant_ jeevant (@jeevant_) reported

    @bsnl_care @BSNLCorporate @bsnl_care, complaint #H231155140522 closed without resolution. Requesting immediate action to resolve my issue & take action against the officer responsible. Disappointed with the service. #BSNL #CustomerService

  • tweetakash Akash Singh (@tweetakash) reported

    i am not able to use internet due to service disruption, on my bsnl sim. what kind of service is this? a little rain and you can't use internet anymore. pathetic. @BSNL_OR @bsnl_care @BSNLCorporate

  • rajeevdamodaran Rajeev Damodharan (@rajeevdamodaran) reported

    @JioCare Now at 6.40 PM nobody turns up. Shall I convert to other operator? Your service is like old BSNL type now. I didn’t accepted this from @reliancejio

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