BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Indore, MP | 7 |
| Jamshedpur, JH | 1 |
| Thiruvananthapuram, KL | 15 |
| Ludhiāna, PB | 2 |
| Delhi, NCT | 12 |
| Bengaluru, KA | 24 |
| Shiliguri, WB | 5 |
| Cochin, KL | 10 |
| Chhindwāra, MP | 55 |
| Navsari, GJ | 1 |
| Hyderabad, TG | 12 |
| Āsansol, WB | 1 |
| Pune, MH | 23 |
| Aizawl, MZ | 6 |
| Chennai, TN | 22 |
| Noida, UP | 1 |
| Bhubaneshwar, OR | 10 |
| Guwahati, AS | 25 |
| Pathanāmthitta, KL | 6 |
| Bhavnagar, GJ | 1 |
| Ahmedabad, GJ | 9 |
| Kolkata, WB | 36 |
| Gondal, GJ | 1 |
| Trichūr, KL | 1 |
| Lucknow, UP | 9 |
| Visakhapatnam, AP | 2 |
| Jammu, JK | 3 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 8 |
| Tambaram, TN | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@wowapoorv Dear Customer, We understand your concern. We request that you kindly allow up to 7 working days for reconciliation. The matter will be processed as early as possible, and appropriate action will be taken accordingly. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@Wicketkeeper52 Dear Customer, Greetings of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1810165868681has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@rajamuduli5 Dear Customer, We apologize for the inconvenience. Please Dm us your full address, pin code, nearest landmark, BSNL number, connection type (prepaid/postpaid), and an alternate contact number for assistance. Regards, BSNL Care (Vikas)
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Praduman Yadav (@pkypraduman) reportedNo network in BSNL since last 9 hours. Worst service by @bsnl_care
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Ishita Kedia (@Ishita_Kedia_) reported@BSNLCorporate can you guys help? Since it number has been given back to BSNL
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Shyam raja (@Shyamra42537029) reported@HisabiKitabiG @yabhishekhd This is what happened when you totally depend on AI. And when you care more about cost than service this is what happened. I removed jio many months ago switched to Local broadband and Bsnl. Bsnl got down 2-3 time in month and even some time it doesn't happen.
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Vidyut (@Vidyut) reportedIdea for @RahulGandhi election promises - revive BSNL and MTNL properly. Easy bookings, good coverage. If the private companies need to make a profit, limit it to 2g/3g, but keep their low budget phone plans alive. You can simply stand on stage and read out their recharge plan prices to get all the votes. Right now the public can't use them widely due to coverage issues. And this is not just for the poor. You can keep a phone no you mostly need for OTPs alive for a year in Rs. 321 if you're a Tamil Nadu police officer (as a comment below pointed out) - this could be extended to the poor! Loads of people who use separate numbers for banking and social media would vote for this.
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BSNLCare (@bsnl_care) reported@SID_ODIALIVE Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is F1822165946515 Regards, BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@anirbanguha40 Dear Customer, Greetings of the day! Your complaint has already been conveyed to the external unit of Dumdum Cluster for necessary action. It has been reported that the rebate for the dead period may be considered/waived after conversion of your existing copper cable line to an optical fibre (FTTH) connection. Further, if you still receive any additional recharge/billing charges for around 10 days, you are requested to feel free to contact us for further assistance and clarification. We regret the inconvenience caused to you and assure you of support. Regards, BSNL Care (Shahjahan)
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BSNLCare (@bsnl_care) reported@SastaMemeWala Dear Customer, We apologise for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number is F1618165145443.Thank you for your patience. Regards, BSNL-Care (Mubeen)
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BSNLCare (@bsnl_care) reported@imajs7 Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Sonu)
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Indian Saje (@Sajeevverma) reported@BSNLCorporate Sir your claims are different from reality, very poor speed, pathetic performance , I am using bsnl and jio , big difference, i am really unsatisfied. 9411203376
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Manish K (@manish21688) reported@HarshKhatod10 But i see BSNL and Bharat net phase 3 orders started. They have huge inventory for that. Should help clear the inventory and clear debt. Another update we need is, on receivables. They have delivered orders and yet to receive money ~3200 cr.
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arjun (@4rjunc) reportedShittiest customer service: 1. X/Twitter 2. BSNL
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BSNLCare (@bsnl_care) reported@imajs7 Dear Customer, We sincerely regret the inconvenience caused and understand your frustration. Please be assured that your complaint (F168165080596) is actively being worked upon by our team on priority.We are continuously following up with the concerned unit and will share an update or resolution as soon as it is available.We truly appreciate your patience and cooperation. Regards, BSNL Care (Gopal)
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