BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 55 |
| Visakhapatnam, AP | 3 |
| Noida, UP | 1 |
| Bengaluru, KA | 10 |
| New Delhi, NCT | 12 |
| Pune, MH | 21 |
| Kanpur, UP | 14 |
| Dehra Dūn, UT | 4 |
| Cochin, KL | 6 |
| Kanniyākumāri, TN | 1 |
| Delhi, NCT | 9 |
| Hyderabad, TG | 11 |
| Chennai, TN | 20 |
| Patna, BR | 5 |
| Shillong, ML | 3 |
| Mumbai, MH | 8 |
| Bhopal, MP | 4 |
| Ludhiāna, PB | 2 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 33 |
| Guwahati, AS | 25 |
| Imphal, MN | 1 |
| Ahmedabad, GJ | 7 |
| Ambāla, HR | 3 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Udaipur, RJ | 3 |
| Gangtok, SK | 1 |
| Erode, TN | 1 |
| Coimbatore, TN | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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रजत बघेल (@RajatBaghel) reported@bsnl_care @bsnl_care @BSNLCorporate I have already visited the nearest BSNL Customer Service Centre, but the staff there are not aware of BSNL Wings or how to assist with Wings-related issues. Kindly guide me to the concerned team or provide proper support to resolve my issue.
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Rushi (@RushiKhakhar) reported@OfficialSBICare cant open link even if i use wifi #BSNL and #JIO please update your service and then reply to customer
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रजत बघेल (@RajatBaghel) reported@bsnl_care @bsnl_care No response received in DM either. My BSNL Wings request has already been cancelled due to non-approval. I also visited the BSNL office and spoke to the concerned staff, but no one is able to help or guide me regarding Wings. Kindly look into this and provide support.
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Our team is working on your issue (I0330201305732) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)
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Tapas Kumar Maji. (@TapasKumarMaji6) reportedTo, The BSNL , My mobile no. 9498085815 has been facing serious network issues for the last 2–3 days. Incoming and outgoing calls are not working, while mobile data is available. Please check and resolve this issue urgently. @BSNLCorporate
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TheBanker’sMirror (@bankaffairs) reportedPSB network stagnated after DFS-led mergers. Is that purposeful ditching of public banks? Will PSBs become another BSNL, starved to feed private conglomerates?
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BSNLCare (@bsnl_care) reported@AakashB14284350 Dear Customer, Greetings of the day! At present, we do not have any updates regarding this matter. We kindly request you to refer only to the official BSNL channels for authentic information and updates. Regards, BSNL Care (Shahjahan)
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Praj (@Praj94008934) reported@BSNLCorporate This app needs otp to login My bsnl no. 9887724820 has some issue no incoming outgoing call/ sms despite valid recharge even in network area What to do
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SREEJITH M PAI (@SMPAITVM) reported@mochaabubble @BSNLCorporate I talked about the poor people. They don't need Data or 1GB per day and Android mobile. So they need a monthly plan without data. An economy plan. BSNL 24 Days plan is including data Rs147/- So they should start plans without Data.
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Vivek Sharma (@VivekShharmaiin) reported9431130498 This number of Deoghar Jharkhand office was given to me by the customer care of BSNL but when I called, this number is showing as wrong. @BSNLCorporate
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Sahil Patel (@SahilpatelCA) reportedGot a BSNL SIM today, and my Day 1 experience is honestly surprising. 🤯 For context: Jio 4G usually struggles in my room—terrible speeds and frequent call drops. But BSNL? 📊 Speedtest shows just 6-7 Mbps, BUT: 📺 Streaming 4K on YouTube flawlessly (zero lag even when skipping ahead!) 💬 Chats are super smooth. 📞 ZERO call drops indoors. It’s not 5G speed, but the stability is real. If @BSNLCorporate maintains this consistency, they have a massive winner on their hands! 🚀 #BSNL
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BSNLCare (@bsnl_care) reported@Praj94008934 Dear Customer, We apologize for the inconvenience caused you. We would like to inform you that our team is actively working on your complaint number (H286198321032 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)
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Swaminathan VS (@vssgranite) reported@BSNLCorporate @bsnl_care @BSNL_TN Paying BSNL monthly bills on time + wasting extra money on mobile data because the network drops every 48 hours! Constant disconnections and endless begging for repairs. Is this the digital India we are building? Look into this immediately.
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Varun (@varunnn_g) reportedGendu, Airtel 5G will not working in KSA, local partner Zain, STC or Etislaat will work since they have IR agreements. Fir toh BSNL 5G works in Dubai
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BSNLCare (@bsnl_care) reported@RajaJanardhan Dear Customer, We apologize for the inconvenience caused. Your concern has been noted. BSNL is continuously working towards improving its network services and quality to provide a better customer experience. Regards, BSNL Care (Gopal)
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