BSNL Outage Map
The map below depicts the most recent cities in India where BSNL users have reported problems and outages. If you are experiencing problems with BSNL , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Chennai, TN | 85 |
Bengaluru, KA | 62 |
Mumbai, MH | 59 |
Kolkata, WB | 43 |
Pune, MH | 37 |
Patna, BR | 26 |
Coimbatore, TN | 25 |
Lucknow, UP | 23 |
Delhi, NCT | 23 |
Guwahati, AS | 22 |
Cochin, KL | 21 |
Hyderabad, TG | 17 |
Bhubaneshwar, OR | 16 |
Ludhiāna, PB | 15 |
Ahmedabad, GJ | 14 |
Chhindwāra, MP | 11 |
Tirur, KL | 11 |
Muzaffarnagar, UP | 11 |
Trichūr, KL | 10 |
Tiruchirappalli, TN | 10 |
Nagpur, MH | 10 |
Salem, TN | 8 |
New Delhi, NCT | 7 |
Indore, MP | 7 |
Thiruvananthapuram, KL | 6 |
Chandigarh, CH | 6 |
Mohali, PB | 6 |
Nāmakkal, TN | 5 |
Malappuram, KL | 5 |
Imphal, MN | 5 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Kiran Salecha (@KJsalecha) reported
Dear BSNL i have given complaint on my landline phone which is dead from 20 days Still no response from ur line man and etccc My area code 0863-2213586 I was unable to use my landline Phone from last 20days Kindly take action against ur department
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ସମର୍ପଣ Raj (@Raj90832127) reported
@TRAI @AshwiniVaishnaw Sir We are facing Bsnl network issues since many years.Every time we complaint the authority here fixes the problem for one day and the same situation arises the next day onwards.Either the network is completely cut or it's 2G.
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jay bhatt (@jay_bhatt1994) reported
@ViCustomerCare I thought the BSNL is the worst telecom company in India.. But you guys are worst than that.. I'm having an issue since many days in data browsing.. And your customer care person keep telling me that system is updating so they can't help... FU VI..
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ସମର୍ପଣ Raj (@Raj90832127) reported
@AshwiniVaishnaw Sir Bsnl Local authorities carelessness towards the customers concern and regular network issues in Nandapur region have resulted in decrease of customer since few years.
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Jagan (@jaganxyz) reported
@AshwiniVaishnaw @cmdbsnl I am not sure how it was stated that #BSNL will turn profitable in 2023-24 because the ground reality is that a new customer who wished to support #BSNL cannot even activate the sim. I am considering it a mistake buying #BSNL sim not heeding to advises.
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ramesh pokhriyal fan (@FanPokhriyal) reported
Hello BSNL, i have a problem with the sim. My sim is expired recently and couldn't connect to customer care. Please resolve this issue. @bsnl_tt @BSNL_BR
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Sanjeev_Kumar (@kevin_global) reported
@barua_ashish We need more wireline internet in rural India. I don't see free markets having enough incentive to go wireline in areas with poor revenue prospects. That's why govt enterprises (BSNL) has to eat losses but deliver services - Baniya mentality Govt won't understand this.
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Subhash S M (@subhaash2012) reported
@BSNLwarriors123 In many of my nearby villages, customers are paying rs 1000 for 30mbps ftth for Pvt operators bcoz bsnl is a failure during shutdown times. most of the rural exchanges are without battery, dg. Trust can be only improved if they provide hassle-free service.
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Santosh Kr Das (@Sanu1012) reported
@SunilKu92687431 If private companies are at good business, then how is the private telecom sector in a loss of 5 lakh crores.? And even without 4G spectrum, how was the loss of BSNL only 19 thousand crores.? Stop giving bad name before killing a dog. #StopPrivatization
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amarnath J (@amarnathJ12) reported from Hubli Taluk, State of Karnataka
@BSNLCorporate The broadband connection is again gone since 4 days. And no one responds from the local service team. This is the kind of service BSNL provides.
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jaishankarr (@jaishankarr2) reported
@CommissionrGHMC Great but in paradise we have next to bsnl office the street vendors who are occupying the foot part and dirtying the same difficult to get rid of them request for help
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Sanjeeb Kumar Mishra (@Sanjeeb91937636) reported
@BSNL_OR BSNL authorities kindly note the following few lines regarding BSNL FTTH internet services at SUNABEDA, KORAPUT District. The services provided is not at all satisfactory. Service provided is less than 15 days in a month and rest all days internet down.Kindly look into
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owais Qadir (@owaisQadir10) reported
@BSNLCorporate @BSNL_JK i am complete exhausted now, even after many complaints and calls to my local ISP regarding internet not working on my broadband from last three days, no body has visited my house for repairing the broadband, i guess replacing BSNL is only solution....
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Ananya Nawal (@ananyanawal) reported
@bsnlupe @BSNLCorporate more than 10 hours since I raised my request. Sent multiple private messages to bsnl . I have not received complaint number neither is my plan reinstated to earlier one.Are you serious about customers or shall I just switch to private @AshwiniVaishnaw
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ramesh pokhriyal fan (@FanPokhriyal) reported
Hello BSNL, i have a problem with the sim. My sim is expired recently and couldn't connect to customer care. Please resolve this issue.@BSNLCorporate @bsnl_ap_circle @BSNL_HP