BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 15 |
| Kanpur, UP | 36 |
| Bengaluru, KA | 35 |
| Raipur, CT | 24 |
| Mumbai, MH | 18 |
| Pune, MH | 21 |
| Imphal, MN | 2 |
| New Delhi, NCT | 17 |
| Nagpur, MH | 4 |
| Chennai, TN | 50 |
| Jaipur, RJ | 21 |
| Shiliguri, WB | 1 |
| Cochin, KL | 20 |
| Guwahati, AS | 20 |
| Chandigarh, CH | 3 |
| Kolkata, WB | 33 |
| Bhubaneshwar, OR | 14 |
| Pathānkot, PB | 1 |
| Aizawl, MZ | 6 |
| Patna, BR | 6 |
| Sūrat, GJ | 3 |
| Port Blair, AN | 1 |
| Kota, RJ | 1 |
| Shillong, ML | 5 |
| Hyderabad, TG | 5 |
| Kohima, NL | 1 |
| Bareilly, UP | 1 |
| Naharlagun, AR | 1 |
| Visakhapatnam, AP | 3 |
| Srinagar, JK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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PRITAM BAIRAGI (@Pritamb700) reportedConstant call drops and automatic disconnections on my BSNL connection. Multiple complaints filed but no resolution from the technical team. This is very frustrating. Please help! @BSNLCorporate #BSNL #NetworkIssue @CMDBSNL @CGM_WB_BSNL
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BSNLCare (@bsnl_care) reported@AnilSingh_007 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)
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BSNLCare (@bsnl_care) reported@barunsingh201 Hi, VoWiFi is enabled automatically for eligible customers based on device compatibility, software version, and network provisioning. For supported devices, go to Settings, search for Wi-Fi Calling/VoWiFi, and turn it ON while connected to Wi-Fi. Regards, BSNL-Care (Kusum)
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suresh (@babi436) reported@HDFCBank_Cares And why my BSNL and other LIC says already exist but unable to register? Totally bad functioning of the HDFC application portal and app. Please check proper logs and please put an end to this 2 year recurring issue
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BSNLCare (@bsnl_care) reported@VinodRadheshyam Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503. We are here to help! Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@kotalAvik21 Dear Customer, We have received feedback stating that the "Nearby BTS is up and working, and new BTS are being planned to improve services in the area." If you are still facing the issue, please contact us. Regards, BSNL Care (Sonu)
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sanjay sahil (@sanjaysahi28980) reported@JioCare The issue was finally resolved on 24.04.2026 at 5 PM, after a full 6-day delay. Yet, you claim there was 'no delay.' Had this been a government service like BSNL, the engineer would have faced strict action or punishment by now.
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Reacher (@thecineprism_) reportedBSNL was alright till 2014. We all know what happened then. Modi happened. Never seen such a corrupt govt
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watcher (@watcher98765) reported@Airtel_Presence @airtelindia if you are not able to resolve tech issues after 72 hours, either throw my money or take help from @reliancejio , bsnl, vi
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J Singh (@JSingh2929) reportedJansunwai complaint 40014626023782 closed without resolution. Bharat Sanchar Nigam Limited lost my documents and now refuses my security deposit refund My elderly parents are forced to visit offices repeatedly @CMOfficeUP @BSNLCorporate @BSNL_AGRA #BSNL #Jansunwai #ConsumerRights
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BSNLCare (@bsnl_care) reported@Chhabila230496 Dear Sir, For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Shatrughan)
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SRI KRISHNA KUMAR (@srikrishnakumar) reported@BSNL_TN What's the reason for this poor network connectivity? My BSNL 4G sim works well in my native,Dindigul. It worked well till Villupuram. Once I crossed Villupuram and travelled towards chennai, the network was completely disconnected.
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BSNLCare (@bsnl_care) reported@Comefeelme_9 Dear Customer, We’ve received confirmation that the nearby BTS is up and working, and new BTS are being planned to improve services. If you're still facing issues, please contact us. Regards, BSNL Care (Sonu)
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Vivek singh (@Viveksikmp) reported@bsnl_care "I spoke with BSNL Sitapur team, and they informed me that a team conducted a survey in your village. They found that the BSNL tower is located very far away, which is why there is no network coverage. I have already escalated this update to the higher authorities." What solution
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Shantanu Khanduri (@sk220697) reported@BSNLCorporate Hi , I’m currently abroad and trying to recharge my BSNL number online just to maintain its validity. I keep getting an 'invalid service class' error. Since I can’t access BSNL services outside India, could you assist or suggest a workaround?