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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Pune, MH 18
Chhindwāra, MP 10
Amritsar, PB 1
Thiruvananthapuram, KL 6
Samāstipur, BR 1
Agra, UP 1
Kanpur, UP 25
Jalandhar, PB 4
Dehra Dūn, UT 3
Bengaluru, KA 34
Jaipur, RJ 15
Kolkata, WB 35
Tiruchirappalli, TN 2
New Delhi, NCT 20
Chennai, TN 51
Cochin, KL 18
Coimbatore, TN 11
Mumbai, MH 17
Raipur, CT 23
Indore, MP 3
Bilāspur, CT 2
Bhopal, MP 2
Rohtak, HR 2
Hyderabad, TG 5
Sūrat, GJ 2
Udaipur, RJ 11
Ahmedabad, GJ 3
Bhubaneshwar, OR 14
Chittoor, AP 2
Pānīpat, HR 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • surendr14682297
    s singh (@surendr14682297) reported

    Do not make customer fool you better know the problem, address and mobile no worst ever Bsnl.

  • jagadishgowda7
    Jagadishgowda (@jagadishgowda7) reported

    @bsnl_care @JM_Scindia Extremely disappointed with BSNL internet service. Every single day the connection goes offline, yet I’m paying ₹943/month for this unreliable service. This is seriously affecting my work-from-home setup and putting my job at risk. Fix this urgently.

  • Prinspriyanshu
    Prins singh (@Prinspriyanshu) reported

    @BSNLCorporate I have been using a BSNL number for the last 2 years, but network signal and internet connectivity are very poor. Currently, I am in Sarangarh (CG) near the DM office, and for the last 5 days internet is not working at all. Kindly check and resolve the issue urgen

  • Sujith81833737
    Wetheindia (@Sujith81833737) reported

    @Rahuls011 @JioCare fraud jio no signal and i also have same problem internet over fast compare to others while i use airtel or bsnl i never face this problem

  • AalamFareed
    Fareed Aalam (@AalamFareed) reported

    @BSNLCorporate @CMDBSNL @robertravi21 I have applied for a BSNL fiber connection on 7 April 2026. Done advance online payment of 999, generated CAF and allotted land line number but the local team have not installed any wire and activated my connection. Tired of calling them. Help

  • TG_TriGany
    Triton Ganymede (@TG_TriGany) reported

    @Pallab924660059 As per the Netmonster screenshot BSNL Band 3 aka 1800 MHz showing in neighbouring cells have good signal ( RSRP [-91 dBm]) compared to registered cell Band 28 aka 700 MHz (RSRP [-102 dBm]).

  • anshucomputers
    🏹Chandradeep (deepak goswami)🔱 (@anshucomputers) reported

    @BSNLCorporate @BSNL_UKD @bsnl ye complaint 03 April 2026 ki h. We sincerely apologize for the inconvenience caused. Please be assured that our team is actively working on your complaint (D038131628099) and will provide you with a satisfactory resolution shortly. BSNL Care

  • Naga_smv
    CMP-RS GHAT (@Naga_smv) reported

    @JM_Scindia Shri Scandia, I am one of those customers of BSNL fed up of the services offered by BSNL. Registered a NO INTERNET complaint, on 080 23241920. Complaint was promptly closed without even rectifying. Earlier too I have raised this issue on CPGRAMS. No response.

  • anand_ttr
    Anand Sri (@anand_ttr) reported

    @BSNLCorporate @CMDBSNL 3. So we tried calling #BSNL cust care by dialing 1503, but the call doesn't connect to, but hangs. By mistake if it connects, it is getting disconnected within few secs. Then how the hell cust will reach cust care. #BSNL mobile service is lousy. 4/5

  • abhaytherock
    abhay kumar (@abhaytherock) reported

    @BSNLCorporate very poor service BSNL Mahanagar, Lucknow they force cutomer to pay in cash while UPI available in Gkmti Nagar, Nagar Branch. Service is pathentic, customers are ignored and forced to wait while employees are talking with each others. BSNL Mahanagar

  • JatinSalgotra7
    Jatin Salgotra (@JatinSalgotra7) reported

    @TelecomTalk Bsnl is good in urban areas tier 2 and tier 3 cities but not good for travelling, it shifts network very very fast from 4g to 2g and then no network but only while travelling.

  • Sansingh2025
    Sanjeev Singh Rajput (@Sansingh2025) reported

    @BSNLCorporate I am unable to recharge my BSNL number, that's is the reason BSNL company is going down day by day,

  • Sundar9122024
    Sundar (@Sundar9122024) reported

    Dear Customer, Your complaint for 04634-211372 is booked. Reference id is 115246685. Use Reference ID to track status. The BSNL support team will resolve this and update you. The inconvenience caused is regretted. @bsnl_care @BSNLCorporate @BSNL_TN

  • amritvikrams
    Amrit Vikram Singh (@amritvikrams) reported

    @BSNL_UPEast @BSNLCorporate BSNL's service is very poor. If the power goes out for five hours, the BSNL network goes down. The BSNL network only comes back on when the power returns. Doesn't BSNL have a backup generator?

  • Nagraj_G_Baggon
    Nagraj Baggon (@Nagraj_G_Baggon) reported

    @InvestorOfJAMMU @grok Sometimes we look at BSNL from an urban lens and miss out a very crucial area - rural India There are so many parts in rural India where BSNL is the only option for people (landline/mobile/broadband) everything There is one way to make the whole thing less cash haemorrhaging As far as urban areas are concerned, BSNL should stick to B2B segment. All government and PSU offices to use BSNL only. (Of course service has to be very good) Try some good private office segments also. The whole purpose of currently keeping BSNL alive is for rural India. There is absolutely no sense in using BSNL for B2C segment in urban India - it cannot compete with Jio and Airtel. So better to drop that segment and let go of staff also for that segment

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