BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gangtok, SK | 1 |
| Chennai, TN | 20 |
| Bengaluru, KA | 13 |
| Erode, TN | 1 |
| Pune, MH | 22 |
| Chhindwāra, MP | 55 |
| Kolkata, WB | 31 |
| Coimbatore, TN | 8 |
| Bhavnagar, GJ | 2 |
| Dehra Dūn, UT | 5 |
| New Delhi, NCT | 11 |
| Guwahati, AS | 27 |
| Delhi, NCT | 10 |
| Pānīpat, HR | 1 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 5 |
| Hyderabad, TG | 12 |
| Kālna, WB | 1 |
| Nagpur, MH | 5 |
| Cochin, KL | 7 |
| Lucknow, UP | 8 |
| Durgapur, WB | 2 |
| Shillong, ML | 2 |
| Bhubaneshwar, OR | 8 |
| Bhopal, MP | 4 |
| Jalandhar, PB | 2 |
| Ahmedabad, GJ | 7 |
| Patna, BR | 2 |
| Ranchi, JH | 2 |
| Kanpur, UP | 10 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Common Man (@D_Common__Man) reported@wegro_app Even with the Govt guarantee, this negative watch is concerning. If BSNL is already running the Delhi & Mumbai operations since Jan, what exactly is the plan to fix MTNL's massive debt & liquidity issues? It's basically a shell now.
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Dr. Rajendra Shinde (@veerite) reported29.8.26 Reminder 2 : SRH251196844006 created on 26.8.26 to get 25 years post paid ported back to bsnl, google pay recognises number as post paid bsnl but self care doesn't.Each screenshot has date Issue not resolved @PMOIndia what स्वदेशी is this with such officer @cgm_mh_bsnl ?
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Navneet Trivedi (@navneett113) reported@bsnl_care H2411196410727 has been closed without resolution. I have recharged my no on 16aug2026 through bsnl selfcare new app balance got deducted but not credited back pls check and resolve
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Murali Bulusu (@muralibulusu) reportedonly 2 telecom operators in India have the full coverage with 2 others barely in the competition. Time for BSNL to reposition itself as a the “Most Secure” network to attract back those for whom such security matters and charge premium. This way, it can go up one level and create a niche like Blackberry did with its mobile device.
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BSNLCare (@bsnl_care) reported@AkashNa72285944 Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 7 working days. Regards BSNL- Care (Avantika)
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Sumit (@Sumit19371) reportedBSNL is the wrost service provider my wife is using BSNL . Her phone is not working at all out house becuase at home we use wifi. Sab sale Logan’s par lage he is BJP ke raj me.
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Georgy paul (@Georgypaulmpg) reporteddubai porks tapping my BSNL FTTH home broad band internet should be given pork meat 5 times a day for 365 days for their hook worm problems since year 2002
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BSNLCare (@bsnl_care) reported@Jagadeesh190989 Dear Customer, Greetings of the day! For any assistance, please contact the BSNL Customer Care Helpline at 1800-4444. Our support team will be happy to assist you and provide the necessary guidance for your concern. Regards, BSNL Care (Shahjahan)
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BSNLCare (@bsnl_care) reported@NPCI_BHIM Hi, Due to security considerations, BSNL SIM onboarding may not work on some devices like Google Pixel, Nothing, and Motorola handsets. Our team is working to improve compatibility. We appreciate your patience and support. Regards, BSNL Care (Sonu)
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Deepali Rana (@deepaliranaa) reportedTejas Network in Focus Gets letter of intent from TCS for BSNL 4G Ran equipment supply worth 1537 crore
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Anjana (@anjanab_) reported@wegro_app CRISIL kept ₹6,500Cr bonds on Watch Negative. Even with a Govt guarantee, the 'CRISIL D' unsupported rating shows how bad the liquidity crunch is. It's worrying that they had to invoke the guarantee because of escrow delays. I'm not sure if BSNL running things can fix this debt.
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BSNLCare (@bsnl_care) reported@ibathurrahman21 Hi, Sorry for the inconvenience caused. We have received an update from the concerned department regarding your complaint. Our team is working on resolving the issue at the earliest. We appreciate your patience and understanding. Regards, BSNL Care (Mubeen)
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BSNLCare (@bsnl_care) reported@ImMrVishu Dear Customer, We sincerely apologize for the inconvenience caused. Complaint H292198467270 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)
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Samsul Huda Choudhury (@ImSamsulChy) reportedThis is not the first time when BSNL had closed the docket without resolving the issue. From the last 3/4 yrs I have been raising the same issues regarding the services of @BSNLCorporate after multiple assurances the authorities failed to fix the problem. 1/2
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BSNLCare (@bsnl_care) reported@Avik24 Dear Customer, We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Sonu)
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