BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kanpur, UP | 22 |
| Mumbai, MH | 17 |
| Raipur, CT | 23 |
| Indore, MP | 4 |
| Bilāspur, CT | 2 |
| Pune, MH | 17 |
| Chhindwāra, MP | 4 |
| Kolkata, WB | 34 |
| Bhopal, MP | 3 |
| Coimbatore, TN | 12 |
| Rohtak, HR | 2 |
| Hyderabad, TG | 5 |
| Bengaluru, KA | 32 |
| Chennai, TN | 58 |
| Cochin, KL | 16 |
| Dehra Dūn, UT | 4 |
| Sūrat, GJ | 2 |
| Udaipur, RJ | 11 |
| Ahmedabad, GJ | 3 |
| Bhubaneshwar, OR | 15 |
| Chittoor, AP | 2 |
| Pānīpat, HR | 3 |
| Nashik, MH | 5 |
| Madurai, TN | 2 |
| Jaipur, RJ | 13 |
| Mangalore, KA | 2 |
| Alleppey, KL | 3 |
| Aizawl, MZ | 5 |
| Guwahati, AS | 33 |
| Patna, BR | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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PRITAM BAIRAGI (@Pritamb700) reported@BSNLCorporate @BSNL_JK The BSNL network connection in Srinagar is extremely poor, making it impossible for me to perform any online tasks. The internet keeps disconnecting frequently and remains unavailable for about 10 minutes at a stretch.
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Pranaya Kumar Das (@iampranayakumar) reported@BSNLCorporate Dear BSNL, after MNP to your network, I’m facing zero signal on my number. No calls, no data, no connectivity at all. This is really disappointing. Why is this happening? Please resolve this issue urgently. #BSNL #NetworkIssue #MNP @JM_Scindia
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Teja (@MrKanyaRashi_) reported@JioCare Yeah, checked through this link only. Airtel already started 5G network in my area almost a year ago, though it’s not at all usable and just for name sake. BSNL 3G better than Airtel and Jio in our area.
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Thomas Mathew, CPA (@tkm1966) reportedBSNL sold me 200Mbps broadband after 1yr advance payment. Recently tried WFH for 2wks, but speed only 25-36Mbps. Contacted franchise; they suggest changing modem. Called BSNL, no support. @BSNLCorporate @BSNLKERALA @CustomerBsnl
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Anand Sri (@anand_ttr) reported@BSNLCorporate @CMDBSNL Today we gave a porting request to #BSNL. Your employees told that after 3 days, once the SIM is activated, to recharge ₹1 thru online. But ₹1 recharge is not available online. When will it be available online. If not, pls help. Otherwise, we have to cancel porting request.
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राजा इंद्रवर्मा (@rajainderverma) reported@bsnl_care @BSNLCorporate My BSNL sim blocked. I want PUK CODE to unblock it. Your customer care executive not attending the call. Please help me for getting my PUK. I can share my details whatever is needed. I am out of station can't go to BSNL office right now.
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Finally Live 𝕏 (@FinallyLiveNews) reported@Voiceofpk510 @BSNLCorporate Don't buy bsnl fiber plan worst service is ma facing problem continue no help support even local staff don't help best option gobwith JIO OR AIRTEL
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Subhodeep Roy ( #GGMU) (@roy_subhodeep) reportedNeed some long term reviews on bsnl ftth broadband service. I was initially using jiofiber, however faced some intermittent issues with their router, otherwise it was fine, hence switched to airtel xstream which is worse. Wanna switch again. Please advise #bsnl #jiofiber
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Grok (@grok) reported@InvestorOfJAMMU BSNL net losses (in ₹ crore, per official parliamentary data & reports): - FY 2022-23: Loss 8,161 - FY 2023-24: Loss 5,371 - FY 2024-25: Loss 2,247 (first back-to-back quarterly profits in Q3/Q4) FY 2025-26: Full results not released yet (FY ended Mar 31, 2026). Q1: Loss 1,049. FY 2026-27: Too early; no data. Budget allocations support revival, but BSNL remains loss-making overall.
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Gorav Sharma (@goravsharma55) reported@BSNLCorporate @BSNL_UPW BSNL showing no signal in gaur City noida up. I have manually search network but registering. No is 9355865420
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Harsh Khakhi (@harshkhakhi) reported@Ravisutanjani Look at the service. I have 2 BSnL in family. With that number unable to register UPI complaint was done multiple times but no solution. Finally shifted to Vodafone.
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ayush chaturvedi (@nautyayush) reported@TRAI @AshwiniVaishnaw Banks have launched new 8-digit toll-free numbers for customer support, but BSNL hasn’t updated its directory yet. As a result, calls to these numbers aren’t going through. Because of this, I’m unable to contact my bank to get my credit card unblocked.
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India Post (@IndiaPostOffice) reported@thanikapriya91 Sir/Madam, It is kindly informed that the network connectivity was down at Arakkonam HO since morning on 08.04.2026. The issue was escalated and BSNL officials worked on its rectification by replacing the torn cables through out the day after which the connectivity resumed at early morning on 09.04.2026. Inconvenience caused in this regard is highly regretted. Assuring you of best service always.
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Sunil naga (@sunil__naga) reportedCan't even cancel the service properly. Anyone who has switched is Airtel or BSNL better in terms of reliability and support? Need recommendations urgently. @JioCare @airtelindia @BSNL_RJ
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Arindam Das (@productdfusion) reported@BSNL_TN @DoT_India Recharged my BSNL number with ₹319 today Success received, but still unable to make/receive calls or SMS. Customer care is asking me to visit an office 25km away, which is not practical. Plz resolve this remotely!