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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @itzksrai Dear Customer, To activate the VoLTE service, please type ACTVOLTE and send it via SMS to 53733. After submitting the request, the service may take up to 24 hours for activation. VoWiFi service is enabled automatically for eligible customers based on handset compatibility, approved software version, and network provisioning. For supported devices, you can manually enable it by going to your handset Settings → Wi-Fi Calling/VoWiFi and turning it ON while connected to a stable Wi-Fi network. Please ensure that your handset software is updated to the latest version. For further assistance, please contact BSNL Customer Care at 1800-180-1503 or visit your nearest BSNL office. Regards, BSNL Care (Vikas)

  • SUBHO1989
    SUBHAJIT PAL (@SUBHO1989) reported

    @BSNLCorporate Network downtime needs to be reduced further; if a network outage on a Sunday means the issue won't be resolved until Monday, BSNL will never become anyone's primary SIM.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We regret the inconvenience caused to you. BSNL is continuously working towards improving network connectivity in your area. New sites are being installed, and our team is actively taking necessary steps to enhance the network experience. We assure you that the concern is being addressed and efforts are being made for an early resolution. Regards, BSNL-Care (Mubeen)

  • Deep_seahawk
    Deepankar V (@Deep_seahawk) reported

    One of the most worst customer care service and even the worst company in this world is @bsnl

  • Harsh04010
    Harsh040 (@Harsh04010) reported

    Pathetic service @BSNLCorporate @BSNL_KTK. Agent took my name, said "internet not working, can't help," and hung up on me. Absolute disgrace. Fix this immediately and act on this agent. #BSNL #BSNLDown

  • vetsanjeev1
    sanjeev (@vetsanjeev1) reported

    @reliancejio 3. On 31/8 again applied for fiber connection and visit was scheduled on 1 Septat 11.00 am but they again rescheduled it on 8 Sept . This behavior of Jio service provider with customer is the same as it was in BSNL before 2010.🙏🏻

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SankethM4 Dear Customer, We sincerely apologize for the inconvenience you have faced. Please be assured that our team is actively addressing your complaint (H2925198663174) and will reach out to you shortly with a resolution. Regards, BSNL Care (Nishuka)

  • thiaguonline
    BeingSimple (@thiaguonline) reported

    @ranjit_x @Deejay79105637 BSNL-started as a PSU not for being profitable biz. BSNL has highest & largest coverage .BSNL survived through congress but was reduced to garbage by BJP in a decade in favor of pvt. U dont know the story behind BSNL.Bad govt engine +Bad employee tyres-Crashed legendary vehicle

  • RushiKhakhar
    Rushi (@RushiKhakhar) reported

    @OfficialSBICare cant open link even if i use wifi #BSNL and #JIO please update your service and then reply to customer

  • FurqanDangi
    Furqan Dangi (@FurqanDangi) reported

    @JagadishShettar I request your attention regarding a serious issue with BSNL services in Belagavi. I have been asked to pay an extra ₹3,000 for a single BSNL connection, apart from the official charges.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Sangita)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ipallavikashyap Dear Customer, Greetings of the day! We regret the inconvenience caused to you. Kindly wait for the refund, as the amount will be automatically credited to your bank account within 7 working days. If the refund is not received even after the stipulated time, please contact us again and we will assist you by raising the concern with the concerned team. Regards, BSNL Care (Kusum)

  • jst_indian
    jst_indian (@jst_indian) reported

    @Ravisutanjani @TRAI is servant of 2 big corporates airtel and jio they will not think about poor and senior citizens. If you are saying what about Vi and BSNL they were already out of the race they pushed backed intentionally by airtel and jio for their duopoly

  • TG_TriGany
    Triton Ganymede (@TG_TriGany) reported

    Now BSNL West Bengal WBTC, Sikkim including Kolkata CTD prepaid mobile subscribers will be able to latch in BSNL 4G network even customer mobile number entered Grace period 1 this modification done very recently within ultimate 3 months. @BSNL_WB @BSNL_Sikkim @BSNLCorporate

  • RahulMa69765623
    Rahul Mahato (@RahulMa69765623) reported

    @ViCustomerCare Is it true that BSNL and VI are planning to share their network infrastructure and towers to give more reliability where bsnl will not vi will support where vi will bsnl will support?

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