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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Syed_Zaman10
    Syed Zaman (@Syed_Zaman10) reported

    @stufflistings BSNL network is so disgusting My mom hs bsnl sim...

  • HiroShubham
    Shubham Singh (@HiroShubham) reported

    To get one, you'll need to contact BSNL directly and explain your use case, as these devices are meant for authorized and specific requirements. The service is designed for remote, disaster-prone, and hard-to-reach regions where conventional connectivity isn't available.

  • Naeem1756318
    Candle Street 🕯 (@Naeem1756318) reported

    Atishay Ltd Order From BSNL 😒🙄 ​Smart Money Filter Micro-cap plays are all about execution. Atishay Ltd (Market Cap < ₹222 Cr) bags a ₹47.06 Lakhs order from BSNL for Wi-Fi & network work Small value, but getting vetted by a state giant proves the company's capability Just Market Update #Nifty #MicroCap #StocksToWatch

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @IamAjayTripath Dear Customer, Greetings of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. G0833175078472​has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care(Shahjahan)

  • MarayaBasil
    BASIL MARAYA (@MarayaBasil) reported

    @bsnl_care Via #BSNL sim 4m the same location. Yestrday there was no BSNL 4G signal almost the whole day. There was 4G signal last night 4 few hrs. This morning it was available but was very unstable. It vanishes the moment I press 'refresh' or 2 download/upload any Whatsapp video/image

  • Amit97356548
    Amit (@Amit97356548) reported

    @piyush_trades hahahaha bsnl bot replied to this post saying we acknowledge your problem and are working in it...now u gt it ..y bsnl wnt work ?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ManishKumarAIT Dear customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. We appreciate your patience in this matter. G077174797022 . Regards, BSNL Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ANILKUMARBANOT2 Hi, We sincerely apologize for the inconvenience. We have received feedback from the concerned department regarding your issue. Our team is actively working to resolve it, and we expect it will be resolved very soon. Regards, BSNL-Care(Shahajahan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ezhaithozhilali Dear Customer, We are sorry to see you leave BSNL and regret any inconvenience you may have experienced.If you need any assistance in the future, please feel free to reach out to us. We will be happy to help you. Regards, BSNL Care (Gopal)

  • rafeeq_x
    Rafeeq (@rafeeq_x) reported

    Bsnl always boasts about Digital India in online platforms. But they are in that era where we still have to write physical letter for bharat fibre plan change. They have option to request plan change via whatsapp chat bot, but their staffs don’t even have any idea it exists. It’s been more than 10 days after I raised a plan change request via @BSNLCorporate whatsapp chat bot. The local staffs don’t have any idea about the request. They told me to write a letter in white paper and send it to them on their whatsapp number. When we contact customer care they just answer like if the plan didn’t change automatically after 2 working days please visit the nearest office. I have been a longtime customer of Bsnl, have used all your services from net one dial up to broadband and bharat fibre from the beginning. You have one of the best fibre network in rural areas in our country, small things make big real life difference please improve your service @BSNL_KL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pntwize Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Kindly wait for the refund it will be automatically credited to your bank account within 7 working days. Regards, BSNL-Care (Neha)

  • kukkus5outlook1
    Jai Hind (@kukkus5outlook1) reported

    @bsnl_care This is not the first time. Most of the time and when on roaming it shows not registered on network! Thus loose important calls and even can't use any Apps with BSNL mobile data. I am just keeping bsnl coz it's cheaper than others and don't use this most of the time @JioCare

  • Harshbajaj2010
    Harsh Bajaj (@Harshbajaj2010) reported

    @IndianTechGuide Duopoly in telecom is eventually going to hit end consumers hard. Hikes of 10–15% every 12 or 18 months just aren’t sustainable in a lower middle income country like ours, but people won’t have much of a choice. I use Vi, and honestly it’s been fine for me. The network is decent, they’re rolling out 5G, and I don’t have major complaints. But if Jio and Airtel raise tariffs, Vi gets a clear path to follow. As for BSNL, I still don’t think it’s a reliable alternative at this point. The network is inconsistent, mobile data is patchy in many places, and that limits competitive pressure on the private players.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Ch0udharyAshish Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number (G0828175346017 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sivakssn Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Nishuka)

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