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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Guwahati, AS 14
Mumbai, MH 17
Kanpur, UP 54
Varanasi, UP 3
Mangalore, KA 2
Pune, MH 24
Bhubaneshwar, OR 13
Dehra Dūn, UT 3
Kolkata, WB 31
Bengaluru, KA 35
Thiruvananthapuram, KL 8
Chhindwāra, MP 35
Jaunpur, UP 1
Delhi, NCT 2
Nashik, MH 4
Lucknow, UP 5
Indore, MP 8
Tiruvalla, KL 1
Shillong, ML 5
Bhopal, MP 8
Kolhāpur, MH 1
Chennai, TN 37
Jodhpur, RJ 3
Sūrat, GJ 4
Chandigarh, CH 7
Morādābād, UP 1
Ludhiāna, PB 1
Hyderabad, TG 9
Gangtok, SK 1
Shiliguri, WB 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • on3stopsolution
    Subhash Kumar (@on3stopsolution) reported

    @BSNLCorporate @BSNL_UPEast Dear sir i was using bsnl postpaid and ported my mo no into jio as bsnl was not working in sringar area my no is 7518688786 I have submitted the kyc docs and bank details in march 26 still security money has not been given. Do helpful

  • PraveenPatange1
    Praveen (@PraveenPatange1) reported

    @BSNLCorporate I am not able to make calls from Bsnl to Jio. And no good network in Mumbai. @TRAI

  • nanthini_vj
    Nanthini R O (@nanthini_vj) reported

    @bsnl_care Omg didn't expect this reply. I loved BSNL bcz it had network where no other network exists especially in hilly areas. Unfortunately my workplace near Mahabalipuram had almost 0 network and I was forced to change to Airtel.

  • KJoshipura
    Kashyap Joshipura (@KJoshipura) reported

    @Cockroach4India Take up the issue of LPG and PNG ...who handles what?? Take up the issue of Copper Cable used by BSNL and its non repairing... with FTTH cable???

  • ddubeyg
    Anand Dhar | आनंद धर (@ddubeyg) reported

    @bsnl_care @JM_Scindia Sir please look into BSNL service, this is a company which wants to shut itself.

  • TG_TriGany
    Triton Ganymede (@TG_TriGany) reported

    In the upcoming time if BSNL substitutes it's existing Nokia, ZTE & Ericsson Mobile network antennas with TCS antennas across circles of India then low coverage shall be experienced, this is confirmed by a field unit engineer. For example if your residence is just 500 meters (1)

  • Rishi1185
    ऋषि 🇮🇳 (@Rishi1185) reported

    @bsnl_care I clearly stated that after calling the BSNL staff, they restored the service. BSNL Fiber is now working. But the question is, if the recharge was for six months, why did it stop after two months and why did I receive messages to recharge? I've shared my number in the DM.

  • Ankitverma1506
    ~ A V ~ (@Ankitverma1506) reported

    @bsnl_care Thank you BSNL Team, This post is about concerns over reduced competition in India’s telecom sector and the possibility of rising prices due to market dominance by a few operators not about the service of BSNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @charankv Dear Customer, For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL-Care (VikashT)

  • susdud
    Sushil Dudhalkar (@susdud) reported

    @AshwiniVaishnaw I have been trying to get a new bsnl connection in Mumbai for more than a week. Applied online then called customer service who asked to apply via WhatsApp. Did that too, but nothing happening. Things haven’t changed much unfortunately inspite of your efforts.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Ankitverma1506 Hi, Greetings of the day! Ok Sir, as informed, this issue is not related to BSNL services. In the future, if you face any issue with BSNL services, please feel free to contact us. Regards BSNL-Care (Neha)

  • sumitnagdeve
    SUMIT SATPAL NAGDEVE (@sumitnagdeve) reported

    Hey @BSNLCorporate @maha_bsnl, I visited the BSNL office in Wadsa Desaiganj, Maharashtra to upgrade my physical SIM to an eSIM. The staff flatly refused, claiming "humare yaha nahi hota." eSIM is a standard service now. Please help me get this resolved ASAP! Contact no 9422150597

  • Rajeshv17212392
    Rajesh Vishwakarma (@Rajeshv17212392) reported

    @bsnl_care We want BSNL. Due to network issue how can we use

  • Sachidanand1994
    Sachidanand Kumar (@Sachidanand1994) reported

    @BSNLCorporate I am not getting this vowifi service of BSNL ,but my smartphone is eligible for this and getting vowifi service of all operators jio vi airtel but not of BSNL ,my device is oppo reno 12 5g, please roll out for all smartphone universally like other operaters ASAP

  • DrAmitavaDas
    Dr. Amitava Das (@DrAmitavaDas) reported

    @jcrajan00 @sundarmail They can’t be separated IMO. Monopoly guarantees employment, competition doesn’t. It results in BSNL kind of situation, which isn’t sustainable. As I mentioned earlier, no near term solution is in sight unfortunately.

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