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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Gishnuk
    Gishnu Kumar (@Gishnuk) reported

    @siddarthpaim I believe this would be a wonderful way to revive BSNL keep the Satelite services as a premium Niche service in Normal time and as a free service during emergencies like Natural Disasters. Any private player in future can then bid for additional satellites being launched.

  • IndiaPostOffice
    India Post (@IndiaPostOffice) reported

    @mrjoshimanoj As per response received from concerned po it is submitted that the network failure was a PAN India issue and faced by all Post Offices. The matter was raised with System Manager had intimated that BSNL had reported that NSP1 was down in DC Mumbai and the issue was taken up with BSNL Any inconvenience caused is regretted.

  • Ytshivampandey
    shivam pandey (@Ytshivampandey) reported

    @BSNLCorporate @narendramodi @PMOIndia Voice Service that comes with BSNL FTTH plan is not working as vendor not configured voice on my router/ONU. Asking for the same since last 15 days but my request is being delayed. Even after multiple follow-up with vendor on call and whatsapp.

  • namonarayana33
    Dharshan (@namonarayana33) reported

    @UpdatesChennai Communist support public corporate company like airport railway station public limited bsnl air India not only support private corporate company like adani ambani

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SABYASACHI_IND Dear Customer,  We apologize for the inconvenience. your complaint has been created on the helpdesk with the complaint number F1223163448024. Thank you for your patience. Regards, BSNL-Care (Nishant)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SharmaRinku16 Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 3 to 7 working days. Regards BSNL- Care (Avantika)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MUKESH456130 Hi, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is F1329163683058. Regards, BSNL Care (Avantika)

  • aktiwarisandily
    पंडित अजित कुमार तिवारी "शांडिल्य" (@aktiwarisandily) reported

    @BSNL_AS Have you any customer care number in Assam for problem rectification in BSNL network issue in Assam 9435024365 is not available as given by BSNL customer care service executive....

  • Pratyush6891
    Pratyush (@Pratyush6891) reported

    @aigetoachq @Money9Live Exactly .. What is the fault of the hardworking employees then ? BSNL is not able to make profits. They can implement whatever the senior authority is providing. Like if the network is poor,then it needs to provide 4G proper and good 5G with muh more towers as compd to its compe

  • manserpur
    Dr Ranjan K Singh (@manserpur) reported

    Complete BSNL mobile network blackout for the past 9 months in Baliya, Begusarai, Bihar. Zero signal present, causing immense trouble to local residents @DoT_India Please restore network. #PMO

  • Shukla_INC
    Indian Idiot (@Shukla_INC) reported

    @BSNLCorporate @BSNL_UPEast No BSNL service is available on Lucknow-Sitapur road ( itaunja) since last 12 hours. Please take cognizance and take action. #Bsnl

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @mohd_ali___ Dear Customer, A BSNL SIM does not drain your phone battery by itself. Battery usage may increase due to weak network, background apps, or phone settings. Keep your device updated and in good coverage areas for optimal performance. Regards, BSNL Care(Pravesh)

  • amit_sainik
    Amit 🇮🇳 (@amit_sainik) reported

    Starlink in India: Satellite internet is finally here. Hype vs Reality Is ₹34K + ₹8.6K/month worth it for you? 🟢 THE PROS 1. Coverage: Works in remote villages, mountains, islands where Jio Fiber/BSNL can’t reach 2. Speed: 25-220 Mbps. Streaming, gaming, WFH = no issue 3. Setup: Dish + Router kit. Plug → auto-connects to satellites. 10 min install 4. Data: Unlimited data + weather resilient uptime 🔴 THE CONS 1. Cost: ₹34,000 hardware + ₹8,600/month. JioFiber starts ₹399, BSNL ₹400 2. Regulations: Needs govt approval. Unlicensed use = hardware confiscation risk 3. Sky needed: No clear sky view = drops. Fails in dense forest/tall buildings 4. Power hungry: Dish uses lots of power. Grid cut = need solar/battery backup WHO SHOULD BUY: Remote areas, farms, hills, disaster zones, backup for businesses → Starlink makes sense. Only option there. WHO SHOULDN’T: City users with Jio/Airtel/BSNL fiber → 10x cheaper, same speeds, no sky/power issues Bottom line: Starlink isn’t “better internet”. It’s “internet where none exists”. National benefit: Digital India for last mile. Consumer reality: Premium price for premium access.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ganeshgr815 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F1214163189548  Reagrds, Bsnl- Care (Sahil)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SURENDR55176126 Dear Customer, The free SIM offer has expired. BSNL provides such offers from time to time, so please stay connected with us to get updates and be among the first to know about upcoming offers. Regards, BSNL Care(Pravesh)

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