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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • HKTECH_AI
    HK TECH (@HKTECH_AI) reported

    @airtelindia promotes “Unlimited 5G,” yet customers face a 300GB usage limit, fair-usage conditions and hotspot restrictions. If we pay for unlimited data, why are these limits imposed? Even BSNL and Vi perform better in my area. Poor network and unclear policies have pushed me to switch. @reliancejio, I’m coming.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @nbagai111 Dear Customer, We regret the inconvenience caused. Kindly share your BSNL number/account details along with the complaint reference number via DM so that we can verify the billing dispute and service-related concerns. We assure you that the matter will be checked and necessary assistance will be provided. Regards, BSNL-Care (Sahil)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @nagaranjanHR Hi, To activate DND, send "START 0" via SMS to 1909 or call 1909 from your BSNL mobile number and follow the instructions. If you face any issues during the process, feel free to contact us for further assistance. Regards, BSNL Care(Sonu)

  • resonatingSingh
    ।।ध्वस्त विध्वंसी।। (@resonatingSingh) reported

    @BSNLCorporate , Someone used my email id to register on BSNL App. Now I am not able to create my account. Can you help me to register my account with my email id?

  • RantsByBinod
    Rants By Binod (@RantsByBinod) reported

    Will you support Vi and BSNL to break Airtel and Jio's duopoly ???

  • ramamoorthy_h
    Ramses, The (@ramamoorthy_h) reported

    @sdhrthmp Within government, it may not be possible to increase pay. So make it a PSU like BSNL, fix pay according to talent/role and make the company public retaining majority shareholding with Govt.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SAISATYAMPAL1 Dear Customer, Greetings of the day! We apologize for the inconvenience caused to you. We request you to kindly visit any other nearest BSNL Customer Service Center (CSC) for further assistance regarding your SIM processing. Our team will coordinate with the concerned officials to provide the necessary support. Regards, BSNL Care (Neha)

  • VaibhaV_0p
    Vaibhav (@VaibhaV_0p) reported

    @BSNLCorporate Sirji network bhi tho ana chahiye, Just to let you know, I'm in hubli have BSNL sim even normal calls drop very occasionally. more than 50% of time the call is one way. I had 2 sims of BSNL. Shifted one of it to Jio. My current plan is till 12/12/26 will shift that too.

  • MehtaxPro
    Srijesh Mehta (@MehtaxPro) reported

    @bsnl_care Complaint has been generated several times in past but private ISP contractors working with BSNL are behaving like goons and not addressing issues properly how can BSNL overcome this @GoI_MeitY

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Dev090886 Dear Customer, We sincerely regret the inconvenience caused. We would like to inform you that your complaint bearing docket no. G1514178359500 is already under review by the concerned team. We request your patience while the issue is being investigated. Please rest assured that the concerned team is actively working on your complaint. As soon as we receive any update regarding the resolution, the same will be communicated to you. Regards, BSNL Care (Shatrughan)

  • VoiceOfSidd1
    Sidd (@VoiceOfSidd1) reported

    @BSNLCorporate Man, work on your indoor coverage, make it stronger so that one gets consistent signals indoors. Also, your coverage in Mumbai, Bengaluru, etc is pathetic even outdoors. Improve your network and you'll see people flocking to BSNL.

  • Antony549167766
    Antony (@Antony549167766) reported

    @saaaanjjjuuu Airtel 5G is not scam entire airtel is a big scam it's been 4 year I'm complainting still I raised complaint sending same words we trying to solve and I switched to jio 🥲 I'm my area vi and bsnl is far better then jio 🥲

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Awaz_e_haq_VOIC Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number (G179179287401 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @mayurrh Hi, As per the details shared by you, your father's BSNL SIM was ported to Jio and was later deactivated after the account became inactive. In this case, kindly contact Jio Customer Care or visit the nearest Jio Customer Service Centre for further assistance, as the number is currently associated with Jio. Regards, BSNL Care (Avantika)

  • MyBharat9
    Shivam (@MyBharat9) reported

    @epanchjanya > ISRO is going BSNL way > NAVIC in bad condition > Education system destroyed > Vehicles getting destroyed with Ethanol > No accountability/responsibility For what exactly we should believe BJP is a party with difference? Atp any party is better than this incompetent one!

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