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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • CalmDevta
    Copetimus Prime🌶️ (@CalmDevta) reported

    @IndianTintin_ @ban_opinion Its survival of the fittest which has led to the monopolies and duopolies. BSNL and other were like **** and Jio came and became no 1 provider as customers chose to go with jio and it is not govt which forced jio on the population.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @raghuvalangai Dear Customer, Greetings of the day! We regret the inconvenience caused to you due to network connectivity issues during power outages and adverse weather conditions in Valangaiman town. Your concern regarding power backup at the BSNL towers has been noted and will be shared with the concerned team for necessary review and action. BSNL is continuously working towards improving network availability and ensuring better service reliability for our customers. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @LogicalIndian__ Dear Customer, Greeting of the Day! Thank you for supporting BSNL and being a loyal customer for 10 years. Regards, Bsnl Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ipallavikashyap Dear Customer, Greetings of the day! We regret the inconvenience caused to you. Kindly wait for the refund, as the amount will be automatically credited to your bank account within 7 working days. If the refund is not received even after the stipulated time, please contact us again and we will assist you by raising the concern with the concerned team. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @bndas2568 Dear Customer, We apologize for the inconvenience caused. We value your feedback and regret the experience shared by you. BSNL is continuously working towards improving network services and customer support across Delhi. Regards, BSNL Care (Sahil)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Sankalpkatre Dear Customer, We sincerely apologize for the continued inconvenience. As per the latest update on your complaint, the issue has been identified as a core media-related fault. The concerned technical team is currently working on the issue and taking the necessary steps for early restoration of the services. We understand that customers in your area are still facing network problems. The issue is under active technical attention, and we are following up for the restoration update. We will inform you as soon as further information is received from the concerned team. We also appreciate your feedback regarding the revised tariffs and have noted the same. Regards, BSNL Care (Ankit)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @LOKaish Dear Customer, We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Sonu)

  • CHARANBADALDan1
    CHARAN BADAL Dan (@CHARANBADALDan1) reported

    @BSNLCorporate @CMDBSNL @robertravi21 First of all you guys should expand your network and reach every village and city and before that please install a 4G or 3G tower in my village because I also want to be able to use BSNL SIM in my village.

  • AkashNa72285944
    Akash Nag (@AkashNa72285944) reported

    Dear BSNL, Please do the needful as soon as possible because there is no network in my locality since 40 minutes and the online work has been stopped. District - Koraput Location - Dasamantpur Pin - 764028 @bsnl_care @BSNL_OD @BSNLCorporate

  • dnightwarrior11
    Resident (@dnightwarrior11) reported

    @Rebel_meoww @prashan97169898 @paakittadnya Reliance was absorbing the underlying corporate debt obligations and had already sunk over ₹6,000 crore into the infrastructure vehicle over 15 years, when not even dogs used to **** there. BSNL case is entirely on the buffoons working there who ‘forgot’ to bill the license fee.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pankajtrivendr Dear Customer, Kindly check the status of your recharge. If the recharge is showing as pending or failed, we request you to please wait for 3 to 7 working days. The amount will be refunded to your account. Thank you for your patience. Regards, BSNL Care(Pravesh)

  • muralibulusu
    Murali Bulusu (@muralibulusu) reported

    only 2 telecom operators in India have the full coverage with 2 others barely in the competition. Time for BSNL to reposition itself as a the “Most Secure” network to attract back those for whom such security matters and charge premium. This way, it can go up one level and create a niche like Blackberry did with its mobile device.

  • SavaariGaadi
    Savaari Gaadi (@SavaariGaadi) reported

    @saynotoloans @TRAI @AxisBank These buffoons (esp BSNL) doesn't give a sht to most of the complaints 🤦🏻 I get unsolicited sms and calls from the fin institutes where I don't have any accounts. When I complain the same, they close them tagging "service call" 😤

  • AkashNa72285944
    Akash Nag (@AkashNa72285944) reported

    Dear BSNL, Since yesterday 8:30 p.m. no network in my location please do the needful as soon as possible. District - Koraput Location - Dasamantpur Pin - 764028 @bsnl_care @BSNL_OD @BSNLCorporate

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @habibulbiswas Dear Customer, We apologise for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number I0219201131413 . Thank you for your patience. Regards, BSNL-Care (Gopal)

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