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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

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BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • shivohamshivam
    Shwetank Shukla (@shivohamshivam) reported

    @sonali0_ @JioCare 10 years with jio here. Tried to port from jio to airtel in January. They started calling me from 5-6 numbers after my porting request. Pleaded for staying. I continued jio and recharged for annual plan (because airtel pissed me off by showing their store being open on Google maps, which I found to be under renovation for the past 1 week), and regretting now. But then I checked with Airtel, BSNL (has only 4G right now in select cities, 5G will come after 7G comes in the rest of the world), and Vi users, whom I shamelessly ask what network they have when my Jio n/w fails (calls/sms work, no internet). Airtel is the only one that is most frequently found to work where jio doesn't. Problem is I am not sure if it works where jio is already working! 🤷 Most commonly visited places where jio internet "has to work" but doesn't - Isha Yoga center, Coimbatore Inside my bedroom Inside my office building Inside my office cafeteria Inside PVR/Cinepolis multiplexes Inside Malls, especially in food courts Railways stations Airside in almost all airports I visit Anyways, it's going to be airtel now from next jan. Done with @JioCare . Can't be fooled twice. 🙏

  • RebatiramanPan1
    Rebatiraman Panda (@RebatiramanPan1) reported

    to some other more particularly to jio or airtel.. why so ?? It deliberately done to slow down net speed of bsnl ?? Only advertisement of high speed but in action totally down.. please look into it..

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @nabasarkarNS Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Our team is working on your issue (F1718165650163) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @kadraka_babul Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)

  • lalit79520
    Lalit Kumar (@lalit79520) reported

    @BSNLCorporate Dear Customer, Your Complaint With Docket Number E027144440187 has been readdressed by the concerned team with the nodal remark "4G BTS will be installed soon." Regards BSNL-Care(Sourav) one month se jayda ho gya abhi tak install nhi hua 4g bts

  • Tarun7988
    Tarun (@Tarun7988) reported

    @BSNLCorporate My recently acquired BSNL broadband connection is experiencing persistent internet disconnections. Despite submitting two formal complaints, I have not received any resolution or communication regarding these service issues. I request immediate assistance for this.

  • pkfzd
    Pramod Kumar Singh (@pkfzd) reported

    Current feasibility status of my connection. Expected installation date. Contact details of the assigned field officer. Reason for the delay despite repeated applications. Requesting urgent intervention and resolution. #BSNL #DigitalBharatNidhi @bsnl_care @BSNL_UPEast

  • BandaruShekhar
    Shekhar Bandaru (@BandaruShekhar) reported

    @Kiranhyd @SayantikaSays BSNL - 4 years, small towns, different states, same experience. Internet down, call technician, fixed in 10 mins unless any maintenance issue. If not fixed, directly call JE or AE, they'll get it fixed immediately. Once for an issue, JE, AE and 3 technicians came home to check.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ARUNAHI12883089 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( F183166027485 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @mayankjtr Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Kindly wait for the refund it will be automatically credited to your bank account within 7 working days. Regards, BSNL-Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RahulThinksSo Dear Customer, BSNL is committed to providing reliable and quality telecom services at affordable prices to ensure better connectivity and customer satisfaction. Regards, BSNL-Care (Sahil)

  • subashcommonman
    education ispower2025 (@subashcommonman) reported

    @bsnl_care I have no extra money (corruption) for bsnl sim card sales executive asked 200 rupees for sim replacement i left out waste garbage staffs inside getting salary no response in CSR OFFICE SLEEPING INSIDE AND TIME PASSES IN MOBILES

  • AquaBliss
    𝑷𝒉𝒐𝒆𝒏𝒊𝒙.. 🐦‍🔥 (@AquaBliss) reported

    @agrawalmanindra @ni5arga By this logic, I get 10–12 spam calls daily on my mobile, many of them sounding very genuine. So shall we ban Jio, Airtel, Vi and BSNL too, Director Sahib? The real issue is weak exam credibility, not the app used to expose the panic.

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @BSNLCorporate Bsnl saying that new tower is planned!! What a ****? When requested to fix the problem in current tower by fixing UPS, bsnl is saying about new tower. Do bringing new tower is solution to fix UPS in old tower? @PMOIndia @narendramodi is this the way bsnl working??

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ydinesh456 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F166165231935 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)

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