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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kolkata, WB 23
Chennai, TN 12
Mangalore, KA 1
Chhindwāra, MP 60
Meerut, UP 2
Visakhapatnam, AP 3
Guwahati, AS 26
Lucknow, UP 8
Mumbai, MH 15
Kanpur, UP 5
Karnāl, HR 1
Cochin, KL 12
Ranchi, JH 2
Bhubaneshwar, OR 9
Udaipur, RJ 1
Chās, JH 1
Jodhpur, RJ 1
Delhi, NCT 10
Ambāla, HR 1
Pune, MH 26
New Delhi, NCT 6
Chandigarh, CH 2
Agra, UP 3
Hisar, HR 1
Kailāshahar, TR 1
Faridabad, HR 1
Salem, TN 3
Kharagpur, WB 1
Vapi, GJ 3
Bareilly, UP 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @bsnl_care How many years will bsnl take time to fix just a ups issue? Unproductive bsnl!! Tell time to fix? Do bsnl not paid monthly??

  • PANKAJJHA35093
    PANKAJ JHA (@PANKAJJHA35093) reported

    @bsnl_care Private mobile company network available in all over Mumbai local train journey and Indian government company BSNL mobile network coverage problem what is this ?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @max_l4O Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  H0228186184490. Regards,  BSNL-Care (shahjahan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Rajukum92820244 Dear Sir, Thank you for your query. If you wish to port your BSNL number to Jio, the recharge requirement and applicable plans are decided by Jio. Kindly contact Jio Customer Care or visit your nearest Jio Store for the applicable recharge/FRC details after porting. Regards, BSNL Care (Ankit)

  • Rasik77034501
    Masurkar Rasik Nivedita (@Rasik77034501) reported

    @BSNLCorporate @BSNL_MH @CustomerBsnl From the last few days, I'm not receiving OTPs for any bank transactions, logins, or other verification services. This is causing major inconvenience. Kindly investigate and resolve this issue at the earliest. #BSNL #OTPIssue #Maharashtra

  • GndcTrust
    Gopinath Dham Charitable Trust (@GndcTrust) reported

    @bsnl_care Complaint Number is fine. But what’s time line for service. Should have been done in less than 24 hrs but it’s already 24x7=168 hrs - no sign of service getting restored. Local BSNL officers unable to answer.SOS

  • Ben252024
    Ben (@Ben252024) reported

    @BSNL_KOTD please allow convert of physical sim to eSIM online , why to go to BSNL office ? All private operators are allowing online convert , only bsnl giving this problem .

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @bsnl_care Ineffective team will work for years. Why do we customers face the problem? Can't bsnl fix this?

  • the_viddy
    Vidyut Pal (@the_viddy) reported

    @Paytm @BSNLCorporate I recharged a BSNL number with PAYTM, it's a BSNL number. It got into pending... Now it's almost 5th day no information and no refund and nothing. Disgusting service....

  • ImranAmbani2
    Imran Ambani (@ImranAmbani2) reported

    Hi @BSNLCorporate @BSNL_JKD I have been a loyal BSNL user for over 1.5 years, but I am facing severe network issues recently. The signal disappears completely at times (No Signal / No Service), making it impossible to make calls or use data. 📍 Location: Tandwa, Jharkhand- 825321

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, BSNL is continuously working to enhance its services and provide a better customer experience. We appreciate your patience and support as we strive to serve you better. Regards, BSNL Care (Mubeen)

  • vivek90970
    Vivek Patel (@vivek90970) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Sell 35% of your business to TATA. Maybe they can help you revive. Till you have Sarkari Babus running BSNL, it can never be revived. They're just too corrupt to work.

  • redrock491
    rahul ghorpade ® (@redrock491) reported

    @BSNLCorporate Dear BSNL, Please introduce Voicemail for mobile users to improve customer convenience and ensure important calls are never missed.

  • RanjitBind
    Ranjit Bind (@RanjitBind) reported

    @airtelindia they will call back once the server was active. I waited for the call till 4.30 pm and visited the store again. The issue was still the same Server is down. They instead asked me visit a private shop near BSNL office to get my issue resolved. The team there is not at all

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @someware1982 Dear Customer, We apologize for the inconvenience caused you. We would like to inform you that our team is actively working on your complaint number (G3023184963945) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)

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