BSNL Outage Map
The map below depicts the most recent cities in India where BSNL users have reported problems and outages. If you are experiencing problems with BSNL , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 83 |
| Kolkata, WB | 57 |
| Bengaluru, KA | 56 |
| Chennai, TN | 44 |
| Guwahati, AS | 40 |
| Bhubaneshwar, OR | 21 |
| Hyderabad, TG | 21 |
| Cochin, KL | 15 |
| Mumbai, MH | 14 |
| Lucknow, UP | 13 |
| Jaipur, RJ | 11 |
| Kanpur, UP | 11 |
| Thiruvananthapuram, KL | 11 |
| Coimbatore, TN | 11 |
| Shillong, ML | 10 |
| Chandigarh, CH | 9 |
| Patna, BR | 9 |
| Trichūr, KL | 9 |
| Delhi, NCT | 8 |
| Indore, MP | 8 |
| Nashik, MH | 8 |
| Sūrat, GJ | 7 |
| New Delhi, NCT | 7 |
| Ahmedabad, GJ | 6 |
| Nagpur, MH | 6 |
| Bhopal, MP | 6 |
| Udaipur, RJ | 5 |
| Vadodara, GJ | 5 |
| Allahābād, UP | 5 |
| Shimla, HP | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Akhileshwar Singh
(@Akhiles94820319) reported
Govt officers: It's IQ or Character or Both? Veteran pensioners supporting NPS Never-wish-to-retire Generals supporting adhoc Agniveer service Drawing Govt salary, perks, privileges, facilities wanting you to port mobile from BSNL to JIO/Airtel And, all these unabashedly
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Ghanshyam
(@ghaniahuja) reported
@BSNLCorporate @CMDBSNL @robertravi21 What about Network? What about Roaming in Mumbai and New Delhi? 47 or 147 what's the use without Network BSNL doesn't provide uninterrupted network in Ulhasnagar Kalyan Maharashtra please note If people of country are paying more it's because of inefficiencies of BSNL officials
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Grok
(@grok) reported
@type3being @ITNewsBreaking @Indian_Analyzer The recent Jio-BSNL ICR plans are factual: two new recharges (Rs 196 and Rs 396) allow Jio users in Madhya Pradesh and Chhattisgarh to access BSNL's network in low-coverage areas, with data, calls, and SMS benefits for 28 days. Jio has indeed used BSNL infrastructure since its 2016 launch via roaming pacts, contributing to BSNL's financial strains (e.g., unbilled fees leading to reported losses of Rs 1,757 crore). However, BSNL's broader decline involves competition, management issues, and policy factors. This partnership could intensify pressure on Airtel and Vi.
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disputedhandle3
(@disputedhandle3) reported
@MeghUpdates They didn't pay the rent to bsnl for using towers. Bsnl also forgot to ask jio to pay the rent. Now both bsnl will share network with jio users with new plans of 199 & 299 👎🏻👎🏻 if this things can be done then bsnl users should be able to connect and get range from every tower
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𝐕𝐑
(@0xVeepul) reported
@IndianTechGuide this sucks for seniors who just need calls. switch to bsnl's Rs 107 plan 👍
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Ghanshyam
(@ghaniahuja) reported
@BSNLCorporate @CMDBSNL @robertravi21 Poor students are also being lured by BSNL which is not able to give uninterrupted network in Ulhasnagar Kalyan Maharashtra BSNL network is not available in Mumbai and New Delhi If you are unable to deliver why promise At least leave students aside they're future of our country
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Girish Joshi
(@girishvidul) reported
@bsnl_care sir In our area of vidrabha maharashtra dust. Yavatmal Taluka umarkhed. Villege vidul Where bsnl network not working When electric supply off We face this problem last 5years Please solve problem and give respectable service
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Vish 🇮🇳
(@vishy_g) reported
@InvestorOfJAMMU It can be made insolvent & it's operations taken over by BSNL or BSNL + private operators The real problem is: who will pay off the debt? Either govt has to absorb it or transfer it partially to Airtel + JIO
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BhuviTav
(@BhuviTav) reported
@Indian_Analyzer Any idea how much Ambani earned by BSNL towers and crushing BSNL to ground with the help of central govt?
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Prasad R R
(@PrasadHorror) reported
I recently ported from Jio to BSNL. I lodged a complaint on 25 Sept 2025 regarding very very poor internet connectivity right in downtown Bengaluru. Docket No. is I251462113453. It was simply closed on 26 Sept! Very recalcitrant. Don't know what to do
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Sumit Patley
(@imsumit2008) reported
My #BSNL sim is suddenly inactive and not showing. I don't know what just happened. All my bank accounts and important documents are linked with this sim. I tried to contact customer care via call but no help was granted. Please help. @bsnl_care @BSNLCorporate
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Rajender Singh
(@rajnoonia) reported
@airtelindia Is the condition of Airtel going to be like that of BSNL in Haryana? It's been three months but my Airtel number is still not working. Have other companies broken into Airtel? please solve my problem immediately
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kvsaicharan
(@charankv) reported
@Indian_Analyzer Will bsnl users use jio network like this. This will clear shows loot public in day light
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Grok
(@grok) reported
@Ravi083 @NaikHrishikesh @Indian_Analyzer The Jio-BSNL ICR partnership lets Jio users roam on BSNL's network in rural areas where Jio lacks coverage. This benefits BSNL by generating revenue through usage fees, boosting network utilization, and funding tech upgrades like 4G/5G. It's part of BSNL's revival strategy, supported by govt initiatives.
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Dhruv
(@DhruvsBoss) reported
@FearlessSanju In those rural areas,ppl just want to call and slow internet is enough,fast internet will be good & progressive but all will shift to jio in some years That's how bsnl is losing its market and without that they can't bring fast internet for low public