BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Shiliguri, WB | 3 |
| Coimbatore, TN | 7 |
| Indore, MP | 7 |
| New Delhi, NCT | 15 |
| Aurangabad, MH | 1 |
| Chennai, TN | 39 |
| Jaipur, RJ | 31 |
| Raipur, CT | 29 |
| Thiruvananthapuram, KL | 6 |
| Pune, MH | 22 |
| Rānikhet, UT | 1 |
| Lucknow, UP | 4 |
| Chhindwāra, MP | 31 |
| Guwahati, AS | 14 |
| Kanpur, UP | 51 |
| Mysore, KA | 1 |
| Ranchi, JH | 1 |
| Ahmedabad, GJ | 7 |
| Udaipur, RJ | 3 |
| Rohtak, HR | 3 |
| Durgapur, WB | 2 |
| Hisar, HR | 1 |
| Tezpur, AS | 1 |
| Mormugao, GA | 1 |
| Bengaluru, KA | 33 |
| Aizawl, MZ | 6 |
| Cherthala, KL | 1 |
| Chandigarh, CH | 5 |
| Faridabad, HR | 1 |
| Bhopal, MP | 7 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@ABHIJITHANAND9 Dear Customer, We sincerely apologize for the inconvenience caused. We want to inform you that our team is actively working on your complaint number (E141150145150 ) and will contact you soon with a solution. Thank you for your patience. Regards, BSNL-Care (Sahil)
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BSNLCare (@bsnl_care) reported@BadgeSanuj Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number E131149460429. Regards, BSNL-Care (Shatrughan)
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Shailesh Rai شیلیش رائے (@raibull) reportedDear @Airtel_Presence Why does ur mobile network go missing whenever the wired broadband is under service? There is NO mobile network in Vaishali Nagar, Jaipur for last many hours. Thousands of citizens are out of communication. I am sending this tweet through Bsnl 4G - irony!!
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BSNLCare (@bsnl_care) reported@NewPuneIndia Dear Customer, We have escalated your concern to the higher department for further investigation and resolution. Rest assured, we are working on resolving the issue as quickly as possible. regards, BSNL Care (Nishant)
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subhrajit mukherjee (@subhrajitcal) reported@bsnl_care The problem is not solved,bsnl sim is not working this sending pin code। So what are you doing ,and what are solved।pls reply।
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Bsdk Mani (@BsdkMani45946) reported@BSNLCorporate Dear BSNL I always believe in your Badiya Service and Network Logo ke liye, But Sorry that your service in Gotan 342902 is not working properly their are many issues regarding 4g service, no signal, call drops......and more, Humble request please resolve ASAP
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P.ULAGA NATHAN (@UlagaP95165) reported@BSNLCorporate The BSNL network is simply unreliable. The situation has reached a point where even those who have been withBSNL for 20 years are switching to other networks. It is truly abysmal; neither incoming nor outgoing calls are working at all.The service is in a dire state
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BSNLCare (@bsnl_care) reported@AnjaniShahi Dear Customer, If you wish to downgrade your plan, please visit the nearest BSNL office or CSC. For upgrading your plan, try using the Selfcare app or reach out to us on WhatsApp at 1800 4444 by saying "Hi," and we will help resolve your issue. Regards, BSNL Care(Sourav)
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Sudip Banerjee (@sudip_iitkgp) reported@bsnl_care No improvement in BSNL prepaid data service even after repeated complaints. Complaint docket was closed without resolving the issue, while customers continue paying in advance for unusable data services.
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BSNLCare (@bsnl_care) reported@PratickKumar95 Hi, We acknowledge your concern and are actively working towards finding an effective solution. Your complaint(E1422150289435) has been escalated to the department and you can expect a response shortly. We appreciate your patience. Regards, BSNL-Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@nileshpremyogi Dear Customer, Greetings of the day! We have received remarks from concern department "Now customer can not forward their call its own. You have to contact nearest customer care centre." Regards, BSNL Care (Nishuka)
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BSNLCare (@bsnl_care) reported@edbishal Dear Sir, To disconnect your BSNL connection, kindly visit the nearest BSNL Customer Service Centre and submit a written disconnection request along with your ID proof and account details. Our team will process your request at the earliest. Regards, BSNL Care (Rashmi)
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Dr.Neelamegam (@neelamedico) reportedMy wife using BSNL because of me but it's not safe to use BSNL because when she is trying to call in an emergency call Is not connecting.. long beep to connect. Call drop poor signal . It's not a reliable network.we are porting our number. Pushing us to a private network
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BSNLCare (@bsnl_care) reported@mukut_mb Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E1214149343611. Thank you for your patience. Regards, BSNL-Care (Vikas)
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Shiva (@GenGeek21) reported@Curious_Com_ @grok "₹3 petrol hike trending. Silence when: — Temple funds diverted. — Farmer reforms rolled back. — BSNL bleeding ₹1000 crore monthly. — Free schemes draining ₹3 lakh crore annually. We rage at symptoms. Never at the disease.
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