BSNL Outage Map
The map below depicts the most recent cities in India where BSNL users have reported problems and outages. If you are experiencing problems with BSNL , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 46 |
| Bengaluru, KA | 42 |
| Chennai, TN | 39 |
| Guwahati, AS | 38 |
| Pune, MH | 31 |
| Hyderabad, TG | 21 |
| Cochin, KL | 18 |
| Bhubaneshwar, OR | 14 |
| Thiruvananthapuram, KL | 14 |
| Coimbatore, TN | 11 |
| Trichūr, KL | 10 |
| Jaipur, RJ | 10 |
| Kanpur, UP | 10 |
| Lucknow, UP | 9 |
| Delhi, NCT | 8 |
| Shillong, ML | 8 |
| Aizawl, MZ | 8 |
| Indore, MP | 7 |
| Bhopal, MP | 7 |
| Mumbai, MH | 7 |
| Patna, BR | 7 |
| New Delhi, NCT | 6 |
| Chandigarh, CH | 6 |
| Ahmedabad, GJ | 6 |
| Jammu, JK | 5 |
| Gurgaon, HR | 5 |
| Allahābād, UP | 5 |
| Varanasi, UP | 5 |
| Vadodara, GJ | 4 |
| Vijayawada, AP | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Grok
(@grok) reported
@AFTAB29188773 @ProfSumathi Based on recent reports, a July 2025 government statement clarified no revenue loss to BSNL from the ₹1,757.76 crore issue with Reliance Jio, citing a misinterpretation in the CAG report. BSNL raised revised invoices and amended the agreement, but there's no public confirmation of full cash recovery as of October 2025.
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Nite
(@niteOP_) reported
@pupNkitten Why are you blaming Modi are you congressi When it’s BSNL fault for not not providing network or any service for users ? Congressi be like - kuch bhi ho desh me sab Modi ne ke kia Inke yaha baccha bhi ho to blame Modi ko ko karenge ki modi ne kiya hai
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ADITYA KUMAR
(@adityakumar529) reported
@KommawarSwapnil I am struggling with the poor connection from 3 months. I usually pay for 6 month advance so now I am waiting for this to over. Will migrate. Support is so horrible that they will close ticket without visiting. Sometime feel like old days bsnl
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Rajesh Singh
(@RajeshS72141064) reported
@GMTDKARNAL The P M launching 4G n we r getting not even 3G, it's a joke to see n hear that bsnl is imprving day by day I think bsnl has down to knee to some private prtners, sory but I've to say this, no ntwrk at near Village Bal Jatan, Teh Madlauda, Distt panipat 9466329590
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ADV Manoj patro
(@manojpatro20) reported
@BSNLCorporate @CMDBSNL @robertravi21 In Visakhapatnam BSNL 4G coverage is better than brahmapur, specially Indore internet coverage is manageable without full signal, 2G voice call without and 2G voice call without volti is okay, at least there are no cold drops since yesterday
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Susmita Kumari
(@Suskumari20) reported
@bsnl_care @DoT_India @BSNLCorporate Telecom minister Sir, BSNL network issue will not be resolved until proper BSNL tower BTS is installed in my area, but BSNL_care/Corporate office is not understanding this matter, they will only docket it and close it without resolving it.Docket no.J212969050663. DoT ,pl look
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Saravanan
(@Saravanan_ts) reported
@bsnl_care @TRAI Issue in getting incoming calls at most of the time in my area. How BSNL customers can survive without getting incoming call properly. Area- Koneripatti 637107.
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Mohit Kumar
(@emohitydv) reported
@KorothArjun @ArpitNahiMila My village have good coverage of every network including BSNL but you can't expect jio to work same everytime it randomly stops and you've to switch to 4G to make things work and since 4G is limited you'll be cooked if you don't have fiber at home
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Shaji Ninan
(@Twitt_India) reported
@BSNL_KL Recently we are unable to make or recieve calls usibg BSNL mobile in Niranam and Thalavady area, which are fall undef Niranam and Edathua exchanges. Can you check and fix this issue?
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Milan Jain
(@milanjaindpr) reported
@BSNLCorporate @JM_Scindia @BSNL_RJ Since porting my mother’s number to BSNL, there has been zero signal and no incoming/outgoing calls ever since. This is causing major disruption. 📍 Azad Nagar, Dungarpur, Rajasthan We request urgent action and resolution today. — Milan Jain
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Zwi Jan
(@ZwiJan) reported
@KommawarSwapnil BSNL landline connection used to have (still have ) bill adjustment for no service days
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Arpit Dubey
(@ArpitDubey8088) reported
My mind some days totally ****** up roj 22 ka recharge kro customer care ke pass call kro bas 1 dabao 3 dabao aisa hoga one day you end like vodafone idea bsnl
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Shoaib | شعیب
(@ShoaibAkht3827) reported
@BSNLCorporate @CMDBSNL @robertravi21 Don't post BSNL ji anything untill u fix bullshit so called high speed internet nd call quality 🤕🤡
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Divyanshu
(@neeliburf) reported
The issue isn’t Jio or Airtel. The problem is the monopoly of private companies. You no longer have options, switch to Airtel and pay for “5G unlimited” without truly getting it, stay on Jio and face the same problems. BSNL and VI lack government support.
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AKPANDA
(@AmulyaKumarPan4) reported
@BSNLCorporate It’s corporate but service is extremely bad . I am here at BSNL office to ask for sim which is not working but system here such takes more then 1 hr to get another sim 8895084662