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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • raghuvalangai
    raghuraman (@raghuvalangai) reported

    @bsnl_care Still the issue not cleared if power supply goes off totally 4g signal cut off in that valangaiman Papanasam bsnl tower please rectify

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MdMozzafarAhmed Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 7 working days. Regards BSNL- Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @BhaskarShukla13 Dear Customer, We acknowledge your concern and are working towards resolving the issue. Your complaint has been escalated to the relevant department, and you can expect a response soon. We appreciate your patience. E1011148470934. Regards, BSNL Care (Kompal)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ksamitiVaranasi Dear Customer, Since your SIM was ported to BSNL in 2026, any balance from Airtel should have been cleared. Please contact Airtel customer care for clarification. If needed, BSNL can assist further. Regards, BSNL Care (Kiran)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @m4_mii Dear Customer, Greetings of the day! We have received remarks from the concerned department stating that the issue has been marked as ''RESTORED NOW " If you are still facing the same issue, please feel free to contact us. Regards, BSNL Care(Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @r_t_yadav Dear Customer, For assistance with your request, we kindly request you to visit your nearest bsnl office. They will be able to provide the necessary support and guide you through the process. Regards, BSNL Care  (Shatrughan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @santosh_go93817 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E101148112001. Thank you for your patience. Regards, BSNL-Care(Abhishek)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @mevivekkaushik Dear Customer, We sincerely apologize for the inconvenience caused to you. We would like to inform you that our team is actively working on your complaint (E087147536889) and will contact you shortly with a resolution. Thank you for your patience. Regards, BSNL-Care (Mubeen)

  • apolitical45322
    apolitical (@apolitical45322) reported

    @JioCare It has been one week since I paid. No updates. No refund. What a terrible service ...worst than BSNL.

  • AJAYJAISWARA9
    AJAY JAISWARA (@AJAYJAISWARA9) reported

    @BSNLCorporate @BSNL_KOTD Respected sir My Bsnl fiber wifi Not Working from 11:30 am today and not able to register complaint by Toll free no, Bsnl selfcare app. 03324897370 SANGHATI PALLY GARDEN REACH KOLKATA -700024

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MrSubhadipHazra Dear customer, If you have received the BSNL SIM, please wait for some time. You will be received the PIN through an SMS. Regards, BSNL Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Cpprajapat07 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E116148768763 . Regards,  BSNL-Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @BhavtoshBH Dear Customer, Greetings of the day! At this time, we do not have any updates regarding this matter. However, once we receive any information, we will notify you promptly. Thank you for your patience and understanding. Regards, BSNL Care (Kusum)

  • kim0thi
    Shashank (@kim0thi) reported

    @NalinisKitchen @TRAI I don’t hear any long messages on my bsnl, you must me using some inferior network operators

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Suskumari20 Dear customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. E1029148414365 . Regards, BSNL Care (Lokendra)

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