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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Ahmedabad, GJ 8
Kolkata, WB 37
Kanpur, UP 51
Mumbai, MH 17
Chhindwāra, MP 39
Bengaluru, KA 36
Dehra Dūn, UT 5
Hyderabad, TG 11
Delhi, NCT 2
Bālurghāt, WB 1
Durgapur, WB 3
Lucknow, UP 6
Kharagpur, WB 1
Roorkee, UT 1
New Delhi, NCT 12
Guwahati, AS 15
Thiruvananthapuram, KL 9
Chandigarh, CH 8
Patna, BR 7
Bhubaneshwar, OR 14
Pune, MH 24
Varanasi, UP 3
Mangalore, KA 2
Jaunpur, UP 1
Nashik, MH 3
Indore, MP 8
Tiruvalla, KL 1
Shillong, ML 4
Bhopal, MP 8
Kolhāpur, MH 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Pranav_Kale
    Chad Dude (@Pranav_Kale) reported

    @JioCare No one has called from Jio repair team about this The problem is still going on What is happening in Jio? Is anyone even bothered about customer's complaints ? Totally useless.. Worse than BSNL

  • LavaMobile
    Lava Mobiles (@LavaMobile) reported

    Update no. 294 Lava Software Update Q2’26 Software Update for AGNI 2 is LIVE! Install now to experience BSNL VoWiFi support, enabling seamless WiFi calling compatibility, along with the latest security updates and system improvements. To Download: Settings > System > System Update

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @broyflute Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E2623155583107. Thank you for your patience. Regards, BSNL-Care(Sourav)

  • My_Name_Omkar
    @My Name Is Omkar (@My_Name_Omkar) reported

    @BSNLCorporate What kind of torment have you begun inflicting upon your BSNL customers? Every single day, we face issues such as "No Service" or "Emergency Calls Only" for four to five hours at a stretch. (1/2)

  • productive1344
    productive (@productive1344) reported

    @bsnl_care @rohit9060 I want to complain regarding my Bsnl Broadband, there is no internet connection. Pls help me. BSNL Telephone no. 01332297989

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @biaspindia5252 Dear Customer, We regret the inconvenience caused. Your concern has been escalated to the concerned team for necessary action. We are working to improve service quality and timely fault resolution. Regards, BSNL Care (Abhishek)

  • vikrantsinh17
    Vikrant Jhala (@vikrantsinh17) reported

    @BSNLCorporate @CGM_GUJ_BSNL @BSNL_GJ Skyrp IPTV service provided by BSNL I am having issues with channels sony channels are not showing in the menu i have complained multiple times but no reply from WhatsApp and mail

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @prtkvashishth Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503. Regards,  BSNL Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RayaraBhakta Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. E2614155485520  Reagrds, Bsnl- Care (Sahil)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @rimpasingh1 Dear Customer, We understand your concern. Our team is continuously working to improve network performance and resolve any errors. Please be assured that your feedback has been noted, and we are committed to providing a stable and reliable connection. Regards, BSNL Care (VikashT)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @scsctm Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E2623155566777. Thank you for your patience. Regards, BSNL-Care(Sourav)

  • PemmasaniOnX
    Dr. Chandra Sekhar Pemmasani (@PemmasaniOnX) reported

    Took a review of pending HR issues of BSNL employees today with senior officers of @BSNLCorporate and @DoT_India. Directed that employee grievances be addressed promptly and no legitimate issue remain pending without resolution. BSNL ఉద్యోగులకు సంబంధించిన పెండింగ్ HR అంశాలపై ఈరోజు BSNL, మరియు టెలికాం శాఖ (DoT) ఉన్నతాధికారులతో సమీక్ష నిర్వహించాము. ఉద్యోగులు ఎదుర్కొంటున్న సమస్యలను వేగంగా పరిష్కరించాలని, ఉద్యోగులకు సంబంధించిన ఏ అంశం కూడా పెండింగ్‌లో ఉండకుండా చర్యలు తీసుకోవాలని అధికారులను ఆదేశించాము.

  • Ganesh97609599
    Ganesh (@Ganesh97609599) reported

    @bsnl_care I applied my porting number to BSNL on date 23 April 2026 but still my number is not got activated everything is done several times of contact to customer care for example I have also docket response number E 2320 154 212 910 and everything is done but services from bsnl 🚫

  • rajeevtha
    Rajeev Thakur (@rajeevtha) reported

    @BSNL_MP_Circle user raises complaint and your system just make it resolved without any action , is this the way bsnl works what kind of SLAs u have and on what basis complaints are marked as resolved without resolution. No one takes responsibility just a disgrace.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @GndcTrust Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)

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