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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @anirbanguha40 Dear Customer, Greetings of the day! Your complaint has already been conveyed to the external unit of Dumdum Cluster for necessary action. It has been reported that the rebate for the dead period may be considered/waived after conversion of your existing copper cable line to an optical fibre (FTTH) connection. Further, if you still receive any additional recharge/billing charges for around 10 days, you are requested to feel free to contact us for further assistance and clarification. We regret the inconvenience caused to you and assure you of support. Regards, BSNL Care (Shahjahan)

  • Syed_Nabi23
    Syed Nabi🌿🚴 (@Syed_Nabi23) reported

    @BSNLCorporate @CMDBSNL @robertravi21 BSNL network coverage is unavailable most of the time at the location in Dhamdhama, Nalbari, Assam (PIN: 781349). Please resolve this issue.

  • deepak090909
    deepak agrawal (@deepak090909) reported

    @bsnl_care That was a joke right . "Joke of the century" . . BSNL and it's employees are working hard to deliver good service to their customers.

  • Vidyut
    Vidyut (@Vidyut) reported

    Idea for @RahulGandhi election promises - revive BSNL and MTNL properly. Easy bookings, good coverage. If the private companies need to make a profit, limit it to 2g/3g, but keep their low budget phone plans alive. You can simply stand on stage and read out their recharge plan prices to get all the votes. Right now the public can't use them widely due to coverage issues. And this is not just for the poor. You can keep a phone no you mostly need for OTPs alive for a year in Rs. 321 if you're a Tamil Nadu police officer (as a comment below pointed out) - this could be extended to the poor! Loads of people who use separate numbers for banking and social media would vote for this.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Jambukeswaran Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F1626165099258) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sourav)

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @bsnl_care Can't bsnl understand the concern? Who asked additional tower despite fixing the current tower!! New tower instead of fixing UPS!!! What a job??? Fix ups first and then move for additional tower. Instead looking solution, draggitge problem for years. Do I asked new tower or UPS?

  • RebelloAnil
    Rebel (@RebelloAnil) reported

    @SayantikaSays Try BSNL FTTH instead! Airtel has not even sorted out basic mobile voice & data issues for ages They unilaterally close complaints without even speaking to clients Pathetic service!

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @wowapoorv Dear Customer, We understand your concern. We request that you kindly allow up to 7 working days for reconciliation. The matter will be processed as early as possible, and appropriate action will be taken accordingly. Regards, BSNL Care (Shatrughan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @kadraka_babul Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)

  • MahipalKolan
    Mahipal Reddy K (@MahipalKolan) reported

    @bsnl_care I am tired of your solutions. Since 8 months you done nothing Inspite of repeated complaints. You just registered dockets & closed. I am waiting till sep 26 my my recharge end. I will port out. Sorry I don’t want your worst service. Bsnl a white elephant because of staff only.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Eric_kullu Dear Customer, Dear Customer, we tried to contact you for verification but received no response. Kindly DM us your complete address with PIN code, an alternate contact number, If you have applied for a connection, you would have received a reference number; kindly share it for further assistance. Regards,  BSNL Care (Sangita).

  • poojaguptaaron
    Pooja Gupta (@poojaguptaaron) reported

    @bsnl_care I complaint to sanchar saathi about the numbers and they said my query is resolved and now I have only 1 number then why your bsnl saying 9 numbers.please deactivate my number permanently asap so thay I can buy new sim. No-7376114113 No-8004313661 No-9452066815

  • DipakNavliwala
    Fr.Dipak Navliwala (@DipakNavliwala) reported

    @BSNL_GJ Being government company should provide service with less cost. The BSNL Gujarat circle steal needs improvement. At this level you charge so much how the people use....

  • rational_folk
    Shadab Ahmed (@rational_folk) reported

    @bsnl_care @ParasmeSaurabh Once the network upgrades are actually complete, let me know. I gave BSNL multiple chances by porting my primary number to it, but I ended up porting out every time because the network proved unreliable when I needed it most.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @nabasarkarNS Dear Customer, We regret the inconvenience caused. Please be assured that our team is actively working on your complaint (F1718165650163). We are continuously reviewing the issue and will provide you with a suitable resolution at the earliest. Regards, BSNL Care (Abhishek)

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