BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 54 |
| Ranchi, JH | 3 |
| Pune, MH | 22 |
| Delhi, NCT | 10 |
| Ludhiāna, PB | 4 |
| Visakhapatnam, AP | 3 |
| Noida, UP | 1 |
| Bengaluru, KA | 9 |
| New Delhi, NCT | 12 |
| Kanpur, UP | 14 |
| Dehra Dūn, UT | 3 |
| Cochin, KL | 5 |
| Kanniyākumāri, TN | 1 |
| Hyderabad, TG | 10 |
| Chennai, TN | 20 |
| Patna, BR | 5 |
| Shillong, ML | 3 |
| Mumbai, MH | 8 |
| Bhopal, MP | 4 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 33 |
| Guwahati, AS | 22 |
| Imphal, MN | 1 |
| Ahmedabad, GJ | 6 |
| Ambāla, HR | 3 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Udaipur, RJ | 3 |
| Gangtok, SK | 1 |
| Erode, TN | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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sumit tomar (@sumittomar1126) reported@bsnl_care ROUTER WHICH EVEN NOT WORK 24HRS & WITHIN 24HRS PON BLINKING,IN WHICH LAW BOOK WRITTTEN THAT I NOT EXTEND MY WIFI TELL ME BSNL ??IF THAT HAPPENS THEN WHY BSNL FROM STATION TO SUB STATION TO NOT PROVIDE 1 CUSTOMER BROADBAND CONNECTION ,NOW TELL ME WHO & ON WHAT BASIS U SAID IT
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BSNLCare (@bsnl_care) reported@itzksrai Dear Customer, To activate the VoLTE service, please type ACTVOLTE and send it via SMS to 53733. After submitting the request, the service may take up to 24 hours for activation. VoWiFi service is enabled automatically for eligible customers based on handset compatibility, approved software version, and network provisioning. For supported devices, you can manually enable it by going to your handset Settings → Wi-Fi Calling/VoWiFi and turning it ON while connected to a stable Wi-Fi network. Please ensure that your handset software is updated to the latest version. For further assistance, please contact BSNL Customer Care at 1800-180-1503 or visit your nearest BSNL office. Regards, BSNL Care (Vikas)
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Triton Ganymede (@TG_TriGany) reportedNow BSNL West Bengal WBTC, Sikkim including Kolkata CTD prepaid mobile subscribers will be able to latch in BSNL 4G network even customer mobile number entered Grace period 1 this modification done very recently within ultimate 3 months. @BSNL_WB @BSNL_Sikkim @BSNLCorporate
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BSNLCare (@bsnl_care) reported@VivekShharmaiin Hi, You may visit your nearest BSNL Customer Service Centre (CSC) for further assistance. The details are as follows: Court Road, near Tower Chowk Road, Williams Town, Deoghar, Jharkhand - 814112, or FMWH+P32, Barmasia, Deoghar, Jharkhand - 814112. Our team at the CSC will assist you with your BSNL-related queries and services. Regards, BSNL Care (Avantika)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to clarify your concern to ensure that the issue is correctly taken up with the concerned team. In your latest message, you mentioned “Please activate my number urgently” and “Ye number astitva me nahi hai / Sound showing”, and provided your number 827****151. However, in your previous communication, you had mentioned a network-related issue under Docket No. H3030198900217. Kindly confirm whether the activation issue regarding 827****151 is related to the same network issue already registered under H3030198900217, or whether this is a different/new issue, so that we can take the appropriate action. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@PravakarPranav Dear Customer, We would like to inform you that our team is actively working on your complaint under docket number H3029199219152. We request that you kindly allow some time for the concerned team to complete the verification and provide an update. And as soon as we receive any updates, we will notify you accordingly. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@GahlotIj22590 Dear Customer, We understand the concern you are facing. As per your query, you are facing an issue with the BHIM UPI service. For assistance related to the BHIM UPI application or transaction-related concerns, kindly contact the concerned BHIM UPI support team. However, if you are facing any issue related to BSNL services, OTP delay, or non-receipt of OTP, please feel free to contact us. This is to inform you that your complaint has been addressed by the concerned team, and we have received feedback from the concerned department. For further assistance regarding the issue, you are requested to kindly visit the nearest BSNL Customer Service Centre (CSC) along with the required details. Our team will assist you accordingly. Regards, BSNL Care (Kusum)
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kmoksha (@kmoksha) reported@bsnl_care Still, no mobile network - unable to use any services. Please update what action has been taken until now. If BSNL is not able to provide proper services, why are you people being paid from Public tax money ?
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Kunwar Shikhar (@KunwarShikhar) reported@excitel_rocks This is my connection no. 5320008850, registered name Kunwar Shikhar. Check the ticket history about no connectivity issue. You guys are worst than BSNL. Your services are like government services. Only problem no solution. BSNL works more than Excitel.
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BSNLCare (@bsnl_care) reported@98_tirtha Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is H3119199570397. Regards, BSNL-Care (shahjahan)
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Lokesh G (@LOKaish) reported@bsnl_care What I got on previous complaint was just an SMS the ticket is closed. Without anyone trying to understand. BSNL aupport don’t even know what’s VoWifi.
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jst_indian (@jst_indian) reported@Ravisutanjani @TRAI is servant of 2 big corporates airtel and jio they will not think about poor and senior citizens. If you are saying what about Vi and BSNL they were already out of the race they pushed backed intentionally by airtel and jio for their duopoly
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BSNLCare (@bsnl_care) reported@VIPMUSIC18 Dear Sir, We sincerely apologize that your issue remains unresolved despite the closure of Docket No. H3123199690820. As per the nodal team’s assessment, the coverage at the reported location is affected due to the long distance from the existing BTS. The concerned team will explore suitable measures to strengthen the signal and improve network coverage at the location, subject to technical feasibility. We regret the inconvenience caused and appreciate your patience while the network improvement measures are being examined. Regards, BSNL Care (Shatrughan)
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Triton Ganymede (@TG_TriGany) reported@nareshgajji1 Your IDEA sim is now latching in BSNL network in Andhra Pradesh?
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Akash Nag (@AkashNa72285944) reportedDear BSNL, Please do the needful as soon as possible because there is no network in my locality since 40 minutes and the online work has been stopped. District - Koraput Location - Dasamantpur Pin - 764028 @bsnl_care @BSNL_OD @BSNLCorporate
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