BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kanpur, UP | 13 |
| Hyderabad, TG | 12 |
| Chennai, TN | 20 |
| Chhindwāra, MP | 52 |
| Patna, BR | 5 |
| Shillong, ML | 3 |
| Mumbai, MH | 9 |
| Delhi, NCT | 8 |
| New Delhi, NCT | 12 |
| Bhopal, MP | 4 |
| Bengaluru, KA | 10 |
| Ludhiāna, PB | 2 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 35 |
| Guwahati, AS | 25 |
| Imphal, MN | 1 |
| Ahmedabad, GJ | 7 |
| Ambāla, HR | 3 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Pune, MH | 19 |
| Udaipur, RJ | 3 |
| Gangtok, SK | 1 |
| Erode, TN | 1 |
| Coimbatore, TN | 4 |
| Dehra Dūn, UT | 3 |
| Pānīpat, HR | 1 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 4 |
| Kālna, WB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BJP USA (@BjpInUsa) reportedCongress is nothing just burdon on country... You guys never satisfy or complement good governance. You jealous just can spread hate, fear and rumors in this country ... What about LIC.. BARBAD HO GYI THIS TUMHARE HISAB SE WHAT ABOUT BANKING SYSTEM.. BSNL BHI KHTM HO GYI THI TUMHARE HISAB SE... this is not 70-80s like india where your so called intellectuals can easily manipulate peoples of this country.
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BSNLCare (@bsnl_care) reported@SuperFight13168 Dear Customer, For PIN code 743336, the nearest BSNL office/service point available is BSNL Store, Raghunathpur, Madhabpur, South 24 Parganas, West Bengal – 743336. You may visit the office for BSNL services and assistance.For further support, you may also contact BSNL Customer Care at 1503 (from BSNL mobile) or 1800-180-1503 (from other networks). Regards, BSNL Care (Sonu)
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BSNLCare (@bsnl_care) reported@mukeshKkumawat0 Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 3 to 7 working days. Regards BSNL- Care (Kusum)
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💙 𝐒𝐢𝐯𝐚𝐯𝐢𝐬𝐮𝐫𝐢𝐲𝐀 💙 (@sivavis_c) reported@bsnl_care @BSNLCorporate Very worst telecom sector #BSNL get lost. I say good bye BSNL 😡😡😡
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Aditya_Extd💝 (@Aditya_Extd) reported@TechDekhoji @airtelindia Much Needed, Vivek bhai. Vi has superior service due to less congestion, but I don't get the fact that they could have simply reduced 30-40 Rupees and make the existing plans more affordable to attract customers. But yes Vi-BSNL partnership looks promising now..
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BSNLCare (@bsnl_care) reported@Shad_Ansari_12 Dear Customer, We apologize for the inconvenience caused you. BSNL is continuously working towards improving and enhancing its network infrastructure and speed to provide a better service experience. Regards, BSNL Care (Sahil)
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Kd BaBa (@mr_kdbaba) reported@bsnl_care Thank you bsnl You destroyed my time, days. Now i don’t need it anymore Will never choose bsnl
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BSNLCare (@bsnl_care) reported@Shubham_0107 Dear Customer, We sincerely apologize for the inconvenience and the delay in receiving action on your concerns in Piro, Bhojpur. We have noted the details regarding Freedom 2.0 Lead H2029194729541, CPGRAMS reference DOTEL/E/2026/0054885, and FTTH docket G1429178032181. Your concerns have been taken up with the concerned team, and the matter is being followed up for necessary action. We request you to kindly allow some time for the concerned team to review the issues and provide an appropriate resolution. We will share an update as soon as it is received. Regards, BSNL Care (Ankit)
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Prasad Mungekar (@mungekar_PM) reported@bsnl_care I want to Port my MTNL Mumbai number in BSNL. Pls help me
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BSNLCare (@bsnl_care) reported@melvinkjoze Dear Customer, Sorry for the inconvenience! Please wait 3 to 7 working days for the recharge status to update. If the issue persists, kindly contact us for further assistance. Regards BSNL Care(Mubeen)
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BSNLCare (@bsnl_care) reported@vickyphule Dear Customer, We apologize for the inconvenience caused. For any assistance or resolution regarding your concern, kindly contact our helpline number 18001801503. Our support team will assist you further and help address your concern. Regards, BSNL Care (Gopal)
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Praj (@Praj94008934) reported@BSNLCorporate This app needs otp to login My bsnl no. 9887724820 has some issue no incoming outgoing call/ sms despite valid recharge even in network area What to do
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BSNLCare (@bsnl_care) reported@VJoseAbbas Dear Customer, As you are currently residing outside India, you may authorize a representative in India to visit the nearest BSNL Customer Service Center (CSC) on your behalf. The representative will need to submit a written request along with a valid authorization letter from you, a copy of your ID proof, and other required documents as per BSNL guidelines. The necessary verification process will also need to be completed by the representative.For any further assistance, please feel free to contact us. Regards, BSNL Care (Rashmi)
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BSNLCare (@bsnl_care) reported@Vishwajits1998 Dear Customer, We apologize for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number H312199696993 . Thank you for your patience. Regards, BSNL-Care (Sahil)
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BSNLCare (@bsnl_care) reported@Dibyajyoti_M13 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number I0118199879375. Thank you for your patience. Regards, BSNL-Care (Ankit)