BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kanpur, UP | 36 |
| Chhindwāra, MP | 14 |
| Bengaluru, KA | 35 |
| Raipur, CT | 24 |
| Mumbai, MH | 18 |
| Pune, MH | 21 |
| Imphal, MN | 2 |
| New Delhi, NCT | 18 |
| Nagpur, MH | 4 |
| Chennai, TN | 50 |
| Jaipur, RJ | 21 |
| Shiliguri, WB | 1 |
| Cochin, KL | 20 |
| Guwahati, AS | 20 |
| Chandigarh, CH | 3 |
| Kolkata, WB | 33 |
| Bhubaneshwar, OR | 14 |
| Pathānkot, PB | 1 |
| Aizawl, MZ | 6 |
| Patna, BR | 6 |
| Sūrat, GJ | 3 |
| Port Blair, AN | 1 |
| Kota, RJ | 1 |
| Shillong, ML | 6 |
| Hyderabad, TG | 5 |
| Kohima, NL | 1 |
| Bareilly, UP | 1 |
| Naharlagun, AR | 1 |
| Visakhapatnam, AP | 3 |
| Srinagar, JK | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@KamleshKumarINC Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number D236140582879. Regards, BSNL-Care (VikashT)
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Sajeesh Babu (@Sajeeshbabu_k) reported@BSNLCorporate In the BSNL Selfcare app, if you select a UPI payment app, it doesn't divert to the UPI apps installed on the phone; instead, an error occurs. The other option provided is to scan a QR code displayed on the scree. When I complained about this to BSNL customer care,
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BSNLCare (@bsnl_care) reported@DeepCha54062987 Dear Customer, The concerned department has noted: “Above are the infra required to achieve network availability up to 100%. Other services in BSNL and Airtel may increase in the future.” If the issue persists, please contact us. Regards, BSNL Care (Sonu)
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BSNLCare (@bsnl_care) reported@anand_ttr Dear customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. D2224140095328 . Regards, BSNL Care (Lokendra)
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BSNL PGM Nagpur (@PanhekarYash) reported@cgm_mh_bsnl Innovative WiFi calling service is set to extend the indoor areas. WoW BSNL, serving all with a purpose.
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Ayaz Sher (@AyazSher87) reported@_vatsalasingh Very horrible service from BSNL. We don't even get 3g service @Bsnl_Nashik @bsnl_care
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🌹हिन्दू 🌹(ब्राह्मण )पागल हिन्दू (@iSk_Mishra) reported@bsnl_care अपने झूठ क्यों बोला Dear Customer, We have received remarks from concern department "Issue is resolved plz check now." Regards, BSNL Care(Sourav)
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Harsh soni (@H0rsh_Verma) reported@mango_opinions @BSNLCorporate Their service has improved significantly. Yesterday, I faced an outage and logged a complaint via their helpline, the problem was resolved within 5 hours. I was surprised by their quick telephonic response and the fast resolution. I recommend BSNL FTTH.
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BSNLCare (@bsnl_care) reported@abhishekjain_x Dear Customer, Greetings of the day! We apologize for the inconvenience. You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care (Sangita)
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BSNLCare (@bsnl_care) reported@Arbind754 Dear Customer, Greetings of the day! We have received remarks from the concerned department stating that the issue has been marked as ''PLS CHK" If you are still facing the same issue, please feel free to contact us. Regards, BSNL Care(Sonu)
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BSNLCare (@bsnl_care) reported@namosatire @BSNLCorporate Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number D2229139861737. Thank you for your patience. Regards, BSNL-Care (Avantika)
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BSNLCare (@bsnl_care) reported@IPhani4U Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number D2316140357710. Thank you for your patience. Regards, BSNL-Care (Avantika)
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Sajeesh Babu (@Sajeeshbabu_k) reported@BSNLCorporate the officer who called me suggested taking a screenshot of the QR code and loading it into a UPI app to make the payment. BSNL seems to be a department that has decided they will never improve... It is truly a pity that even while we talk about Digital India
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Harinath (@Hari_jay63) reported@BSNL_TN Brought a sim 3 months back and now asking for Kyc and blocked my outgoing for more than 3 days. How pathetic the service can be? Never had this issue with jio/airtel. Never going back to bsnl or recommend everyone to switch to other operators. @Dot_in
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akhilesho (@o_akhilesh) reported@TRAI Sir, Already many apps are there in the market with Indian servers. Actually we customers in need if a genuine complaint system with Token Number. In Kerala BSNL, where my complaint will be acknowledged sir?
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