BSNL Outage Map

Community Discussion

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BSNL Issues Reports

Latest outage, problems and issue reports in social media:

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  Shyam raja (@Shyamra42537029) reported 12 minutes ago

  @HisabiKitabiG @yabhishekhd This is what happened when you totally depend on AI. And when you care more about cost than service this is what happened. I removed jio many months ago switched to Local broadband and Bsnl. Bsnl got down 2-3 time in month and even some time it doesn't happen.

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  Kiran (@Kiranhyd) reported 13 minutes ago

  @BandaruShekhar @SayantikaSays BSNL and quick service..wow when did this happen ..nice to hear they have improved.. Besides what ever Reliance touches in retail customer product's they make a horrible case for themselves Never impressed with any launches They are only good at backend business I guess

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  KhwabMishra (@khwabX) reported 17 minutes ago

  Happened with me in Vaishno Devi once few years back. While we were getting down, time on my phone was showing as per Pakistan's time zone!! I was very shocked. It was a BSNL sim

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  BSNLCare (@bsnl_care) reported 17 minutes ago

  @praveenram1978 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F1922166398956  Regards,  BSNL-Care (Neha)

• 
  Aditya (@AdityaCh6634) reported 18 minutes ago

  BSNL network is showing "No Signal" continuously since this morning. This issue has been recurring since February 2026, and despite multiple complaints, no permanent resolution has been provided. Kindly resolve the issue permanently. @bsnl_care @BSNLCorporate @CMDBSNL #BSNL

• 
  BSNLCare (@bsnl_care) reported 20 minutes ago

  @Shivaagnihotry Dear Customer, if a double recharge of the same amount is done, the second recharge will be kept in queue. If the recharge amounts are different, the second recharge will get activated and the earlier one may stop. For further assistance, please contact BSNL Customer Care at 18001801503. Regards, BSNL-Care(Pravesh)

• 
  Tarun (@Tarun7988) reported 31 minutes ago

  @BSNLCorporate My recently acquired BSNL broadband connection is experiencing persistent internet disconnections. Despite submitting two formal complaints, I have not received any resolution or communication regarding these service issues. I request immediate assistance for this.

• 
  BSNLCare (@bsnl_care) reported 34 minutes ago

  @ravi28sunit Dear Customer, We apologize for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number F163165237972 . Thank you for your patience. Regards, BSNL-Care (Sahil)

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  Tushar Dwivedi (@tush_2708) reported 35 minutes ago

  @SayantikaSays Try @BSNLCorporate . And I am not joking. It is best if it's available in your area. No BS service. I never heard these lines from BSNL, which I kept hearing from other providers like Jio and Airtel. "We won't give you the router password" "You can't use your own router, even if ours is ******. What do you mean you have a better router and modem? Hou must pay us a subscription for this mesh thing instead" "No, you can't use Google or CloudFlare's DNS, you must use ours. What if it's slow? If you change, how will we snoop on you and inject our advertisements into your browser?" "No, you can't open a port for you. For that, you must buy a static IP from us. Why is a static IP needed to open a port? Who knows. But we won't allow it unless you pay us extra" In the last 3 years, I have only had 2 outages on BSNL, 30-40 minutes max. While on Airtel, I had caught their staff removing my cable from their box and adding a new one for a new connection, and then making me wait till they finally got a new box after a week. They just didn't want to make a new customer wait, so they simply assigned my slot to them. And their customer care and local staff wasn't even ready to accept it, unless I showed the CCTV footage and a video of my cable literally being thrown on the side of their box, not even connected, while they were claiming that there's some backend issue.

• 
  BSNLCare (@bsnl_care) reported 36 minutes ago

  @imajs7 Dear Customer, We sincerely apologize for the inconvenience caused you. We would like to inform you that our team is actively working on your complaint number (F168165080596 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)

• 
  Pankaj Malhotra (@topankaj1) reported 39 minutes ago

  Hello airtel team Still no response from your team since morning its down....ur like BSNL guys only.... @TRAI and @DoT_India they shd be made liable for my 5odyas loss bcoz of no wifi connection since morning

• 
  BSNLCare (@bsnl_care) reported 40 minutes ago

  @max_l4O Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number (F1628165074176) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Nishant)

• 
  BSNLCare (@bsnl_care) reported 40 minutes ago

  @CeoRnmishra Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F193166286576  Regards,  BSNL-Care (Neha)

• 
  BSNLCare (@bsnl_care) reported 41 minutes ago

  @ydinesh456 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F166165231935 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)

• 
  Government of India Shadow (@GoIShadow) reported 41 minutes ago

  For 10 years, a financially struggling PSU, BSNL, forgot to bill Reliance Jio for using its tower network. The bill they forgot totaled 1750 Crores. Then the CAG pointed out this error. Reliance quietly paid up but not before the lapse was pointed out and the amount that was paid off is not known. Now if you file an RTI, you may be called anti-national and a out-of-job cockroach. The question is, who will pay for the interest on the outstanding amount that BSNL did not bill and Reliance did not pay? After all, that is not a small amount. If one was to consider 1750 Crores over a period of 10 years, it would come to 175 Crores per year. Calculating interest at 8% per year would lead to a loss of 770 Crores (calculating 175 Crores pending for 10 years, followed by 175 Crores pending for 9 years, and so on and so forth). 770 Crores isn't even without compounding the outstanding on an annual basis! Who will bear that loss? And was this billing error or deliberate? After all Reliance Jio is one of the leading telecom operators that is making massive profits and can easily afford to pay the interest. 770 Crores would be enough to pay around 5,133 people the promised 15,00,000.