BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 30 |
| Jaipur, RJ | 29 |
| Bengaluru, KA | 34 |
| Pune, MH | 22 |
| Chennai, TN | 40 |
| Baripāda, OR | 1 |
| Kanpur, UP | 52 |
| New Delhi, NCT | 16 |
| Chandigarh, CH | 6 |
| Chhindwāra, MP | 32 |
| Hyderabad, TG | 9 |
| Nashik, MH | 3 |
| Shiliguri, WB | 3 |
| Coimbatore, TN | 7 |
| Indore, MP | 7 |
| Aurangabad, MH | 1 |
| Raipur, CT | 28 |
| Thiruvananthapuram, KL | 6 |
| Rānikhet, UT | 1 |
| Lucknow, UP | 4 |
| Guwahati, AS | 13 |
| Mysore, KA | 1 |
| Ranchi, JH | 1 |
| Ahmedabad, GJ | 7 |
| Udaipur, RJ | 3 |
| Rohtak, HR | 3 |
| Durgapur, WB | 2 |
| Hisar, HR | 1 |
| Tezpur, AS | 1 |
| Mormugao, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Shailesh Rai شیلیش رائے (@raibull) reportedDear @Airtel_Presence Why does ur mobile network go missing whenever the wired broadband is under service? There is NO mobile network in Vaishali Nagar, Jaipur for last many hours. Thousands of citizens are out of communication. I am sending this tweet through Bsnl 4G - irony!!
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ನಿರಂಜನ ರಾಜ್ ಅರಸ್ । Niranjan Raj Urs C G (@NiranjanC70085) reportedIt’s been more than 6 months since I started using BSNL in Bengaluru. I use it as my secondary SIM, and it’s totally worth it and affordable. BSNL offers packs like ₹599 with 3 GB data and 70 days validity, ₹997 with 2 GB per day for 150 days, ₹347 with 2 GB per day for 50 days, and so on. I haven’t experienced any call drops till date. Occasionally, calls don’t connect immediately, but overall it’s very reliable. When it comes to internet speed, it’s neither too slow nor too fast. For moderate internet users, it’s definitely a boon. However, when you are outdoors, navigation can sometimes be an issue. Google Maps doesn’t connect immediately, and you may have to wait a few minutes even in city areas. But rural coverage is good for calls and provides decent internet access as well. If you are not a heavy user, then BSNL works well. Jio and Airtel are becoming too expensive. I use Airtel as my primary SIM, and it works well, but I feel Jio is out of my budget. Airtel also includes JioHotstar with some recharge plans, and there are more options for home Wi-Fi bundle packages, which helps save money in the long run. BSNL should expand its full 4G coverage soon, and the rollout of 5G should not take too long. @BSNLCorporate @JM_Scindia @PMOIndia #BSNL #Network
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Hisabi Kitabi G (@HisabiKitabiG) reported@ArpitNahiMila Vi app is best but network and bundled service of network is **** Bsnl is simple but can be better and it is jittery
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꧁༒Amar☯Nath Dubey༒꧂ (@DubeAmarnath) reported@BSNLCorporate @CMDBSNL @robertravi21 BSNL Vowifi is not working on my samsung Galaxy M35 5G device.
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Praduman Yadav (@pkypraduman) reportedHighly dissatisfied by #BSNL service! It hasn't been a month now since becoming the @bsnl_care customer. Kindly look into the issue.
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BSNLCare (@bsnl_care) reported@SarcasticGian Dear Customer, We apologize for the inconvenience. Please Dm us your specific issue, full address with PIN code, nearest landmark, BSNL number, connection type (prepaid/postpaid), and an alternate contact number for assistance. Regards, BSNL Care (Sahil)
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BSNLCare (@bsnl_care) reported@rajeshku100 Dear Customer, Greetings of the day! We have received remarks from concern department "As per the reporting concern nodal the FTTH no 06562220023 is restored. Hence the compleant may be treated as resolved." Regards, BSNL Care (Kusum)
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Sudip Banerjee (@sudip_iitkgp) reportedRepeated complaints, escalation on social media, and even complaint closure without resolution — still no improvement in BSNL data service. Customers are paying in advance but forced to depend on other networks for internet access. Complaint No.: E1423150247339
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BSNLCare (@bsnl_care) reported@BaruahBhup46320 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)
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pratik (@pratiknsocial) reported@Vtxt21 so what now BSNL will delay its plans to launching its service because of private players lobbying ????
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Ameya Hardas (@ameyahardas) reported@CNBCTV18Live REC and PFC management spread their legs to fund loans to fraud company Gensol. Also Rs 15,000 crore was sanctioned almost to bankrupt Shapoorj Paloonji group. REC PFC = BSNL MTNL Immediately these two companies should be shut down before they distribute public money 💰 like mandir ka Prasad to anyone and everyone.
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BSNLCare (@bsnl_care) reported@santhoshzayne Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is E1825151724341. Regards BSNL Care
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BSNLCare (@bsnl_care) reported@Drkkhan5 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)
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Niranjan Patil (@njnrn) reportedThe timing lines up: I think BSNL has been in the middle of a major network transition, mass 4G tower rollouts, 3G shutdowns circle by circle, VoLTE still inconsistently deployed, and VoWiFi just launched. In the 3–4 days before peak heating, I received 10–15+ carrier flash/OTA messages from BSNL, accepted a carrier settings update, and got the VoWiFi launch SMS.
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Vishal (@vishalwvaidya) reported@BSNLCorporate @BSNL_MH This raises the questions on reliability of the most effective service provider in India. Please do the needful for reassurance on BSNL services.