BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 20 |
| Ghātāl, WB | 1 |
| Chhindwāra, MP | 57 |
| Coimbatore, TN | 6 |
| Jalandhar, PB | 1 |
| Kanpur, UP | 20 |
| Delhi, NCT | 14 |
| Nagpur, MH | 5 |
| Visakhapatnam, AP | 3 |
| Nashik, MH | 3 |
| Gurgaon, HR | 2 |
| Dehra Dūn, UT | 5 |
| Kolkata, WB | 33 |
| Salem, TN | 1 |
| Guwahati, AS | 26 |
| Cochin, KL | 11 |
| Jaipur, RJ | 14 |
| Tura, ML | 1 |
| Hyderabad, TG | 11 |
| Chandigarh, CH | 9 |
| Sūrat, GJ | 2 |
| Shillong, ML | 3 |
| Manjeri, KL | 1 |
| Lucknow, UP | 10 |
| Indore, MP | 6 |
| Jamshedpur, JH | 1 |
| Thiruvananthapuram, KL | 15 |
| Ludhiāna, PB | 2 |
| Bengaluru, KA | 18 |
| Shiliguri, WB | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@the_kashiVasi Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Our team is working on your issue (G0311172780273) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)
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Anand (@officialanand) reported@BSNLCorporate I was promised that 1st month of my Fiber connection would be free, but I received a bill after one month. When I called for support, I was told to visit nearest BSNL office, which is 45 km away from my home. There is no proper customer care to resolve the issue
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Indian (@Erdeepakkumawat) reported@BSNL_MP_Circle plz resolve this issue I’m not able to connect with anyone causing trouble to my daily activity.#BSNl @DoT_India #customersupport
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Jambukeswaran A (@Jambukeswaran) reported@bsnl_care @rkchkumar BSNL tariff guidelines team is actively working for the past 5 years. They will not consider their network QOS and its performance. Their job is to reduce the validity of all plans and indirectly increase the tariffs. If we compare with pvt. Opts. BSNL is zero in all Metros.
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BSNLCare (@bsnl_care) reported@DreamyLearn Dear Customer, We regret the inconvenience caused. Please be assured that your complaint is already registered and has been forwarded to the concerned technical team for necessary corrective action. Regards, BSNL-Care (VikashT)
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Chandan Singh (@Chandan36049900) reportedWorst BSNL FTTH experience! No internet on connection 0674-2570455 in Bhubaneswar. Kindly address this recurring issue permanently. @BSNLCorporate @BSNL_Care #BSNL #FTTH
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pratik jain (@Pratik2358) reportedThey don't have stickiest business The option to get out are absent Ie BSNL: no coverage/no 5g Vodafone:- can't say on network quality Bharti and JIo; use both , face issues if I get away from Mumbai
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BSNLCare (@bsnl_care) reported@tajar_grag Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number G0310172804403. Thank you for your patience. Regards, BSNL-Care(Ankit)
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BSNLCare (@bsnl_care) reported@8858sanju Dear Customer, We sincerely apologize for the inconvenience caused you. We would like to inform you that our team is actively working on your complaint number (G036172640946 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)
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Shaharbeen Times (@sheharbeen) reported@BSNLCorporate @CMDBSNL @DoT_India My elder brother (Sheikh Abdul Hamid) upgraded to a BSNL 5G SIM before departing for Sydney, Australia. Upon landing, his international roaming failed. As instructed by the Srinagar BSNL office, I deposited a ₹5000 security fee to activate the roaming service (Receipt Attached)
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BSNLCare (@bsnl_care) reported@Pranjalyadv2004 Dear Customer, Greetings of the day! This is to inform you that your Complaint G0428173053883 has been addressed by the department confirms that Your validity has expired. Please recharge at the earliest to restore services and continue enjoying uninterrupted connectivity. If you are facing any issue, please contact us for further assistance. Regards, BSNL Care (Sahil)
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BSNLCare (@bsnl_care) reported@smart50329734 Dear Customer, We sincerely regret the inconvenience caused. To assist you better, we are unable to locate your details in our records. Kindly share your BSNL mobile number and an alternate contact number so that we can look into your concern and provide prompt assistance. Regards, BSNL Care (Sahil)
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BSNLCare (@bsnl_care) reported@8858sanju Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Dinesh)
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Nature (@HelpNaturerecov) reported@bsnl_care Update pls bsnl @TRAI no use of any complaints by BSNL and just gamme in taking complaints over network issue. No signal when no power. No ups in tower is making frequent disruption in signal and.couldnt use bsnl with frequent power cuts
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productive (@productive1344) reported@bsnl_care @Helpwithsmile My bsnl wifi is super slow, it's fluctuating like crazy pls fix this asap. It's been a whole week facing this!