BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 36 |
| Chandigarh, CH | 9 |
| Kanpur, UP | 50 |
| Visakhapatnam, AP | 3 |
| Bhopal, MP | 9 |
| New Delhi, NCT | 11 |
| Vadodara, GJ | 1 |
| Aizawl, MZ | 6 |
| Mumbai, MH | 17 |
| Chennai, TN | 32 |
| Lucknow, UP | 7 |
| Imphal, MN | 3 |
| Thiruvananthapuram, KL | 10 |
| Pathanāmthitta, KL | 2 |
| Bengaluru, KA | 31 |
| Ahmedabad, GJ | 8 |
| Chhindwāra, MP | 39 |
| Dehra Dūn, UT | 5 |
| Hyderabad, TG | 11 |
| Delhi, NCT | 2 |
| Bālurghāt, WB | 1 |
| Durgapur, WB | 3 |
| Kharagpur, WB | 1 |
| Roorkee, UT | 1 |
| Guwahati, AS | 15 |
| Patna, BR | 7 |
| Bhubaneshwar, OR | 14 |
| Pune, MH | 22 |
| Varanasi, UP | 3 |
| Mangalore, KA | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@CsmAbhinav Hi, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is E2815156215142 Regards, BSNL Care (Avantika)
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BSNLCare (@bsnl_care) reported@sumanpandit444 Dear Customer, Greetings of the day! We regret the inconvenience caused. The BSNL PRBT/Call Tune service has been temporarily discontinued due to administrative decisions, Further information will be shared when available. Regards, BSNL Care (Neha)
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Kashyap Joshipura (@KJoshipura) reported@EconomicTimes Congratulations to BSNL. Mylandline and internet are not working since 26052026.I had paid advance amount to you with an expectation of good service Go through my DM since early May to you
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BSNLCare (@bsnl_care) reported@Comefeelme_9 Dear Customer, We sincerely apologize for the inconvenience and understand your frustration. Please be assured that our team is actively working to improve network performance and restore full service. Regards, BSNL Care (Sahil)
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narendra kumar (@narendra1k) reported@airtelindia @BSNL_BR @TRAI Why is it that whenever I try to call my mother, who uses a BSNL number, the call never connects on the first attempt, or doesn't connect at all despite multiple attempts? This issue does not occur when calling Airtel or Jio numbers.
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Kashyap Joshipura (@KJoshipura) reported@EconomicTimes Congratulations to BSNL. My landline and internet are not working since 26042026.I had paid advance amount to you with an expectation of good service. Please go through my DM since early May2026
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Aryan Dhiman (@_Dhiman_aryan_) reported@WakefitCo @SupportWakefit Hey team, I’d like to give a shoutout to your pathetic customer support. Even BSNL customer care is more helpful and quicker at resolving issues than your team. Your team asked for 48 hours, and its just 5 days, + the 3 days from the earlier escalation
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BSNLCare (@bsnl_care) reported@nbdas25 Dear Customer, We sincerely apologize for the inconvenience caused. Please be informed that our team is actively addressing your complaint number (E2123153185806) and will reach out to you shortly with a resolution. We appreciate your patience and understanding. Regards, BSNL Care (Lokendra)
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Gokul Cine Update 🗿 (@2024Gokul) reported@hari_kishoreD enga area only air fiber only any network only bsnl wired available bro
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BSNLCare (@bsnl_care) reported@Deeps62654 Hi, We are glad to have your support and trust. BSNL is committed to providing affordable and reliable telecom services to all customers. We continue to enhance our plans, network coverage, and customer experience to serve you better. Regards, BSNL-Care (Avantika)
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ABHI SINGH (@abhi_nihit) reported@ugramveeram123 @RShivshankar Also BSNL should be privatized & should be put on sale...govt is not supposed to do business...BSNL is not able to roll out countrywide 4G...they are still struggling to get 5G modems they can never survive & will only leach the money...
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BSNLCare (@bsnl_care) reported@nbagai111 Dear customer, We sincerely apologise for the delay. Your complaint has been escalated to the department. Expect a response shortly. We'll update you once resolved.E271155993211 Regards BSNL Care(Sonu)
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Anil Kumar (@aspirantanil) reportedDisgusting service by BSNL FTTH. Internet down in every two days. On complaint no response from representative. Your connection will cut very next day wen u don't pay but service response C- Grade. Complaint no.115413743.@bsnl_care @gm_jamnagar @Dot_CCAGujarat
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Vivek (@vivek_sivam) reported@yabhishekhd Airtel and JIO comes with Wi-Fi, DTH and OTT support. BSNL Q5G is nothing but only Wi-Fi that's not a good deal these days.
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Expat (@Expat2Uk) reported@bsnl_care Hi. The outage of BSNL roaming service in UK has been long pending. Is there any update yet on what's happening. Have not received any response from the concerned departments.
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