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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • SamsonKT1
    Samson K T (@SamsonKT1) reported

    @BSNLCorporate Bsnl Bangalore don't have savour no internet in this area, no idea when it settles down,BSNL have no network in Bangalore now , how we can trust it.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @TOXIC__DIVINE Dear Customer, Greetings of the day! For further assistance, kindly contact BSNL Customer Care at 1800-180-1503. We will be happy to assist you with any queries or support required. Regards, BSNL Care (Nishuka)

  • Shubham27lb
    Dr. SHUBHAM (@Shubham27lb) reported

    @BSNL_HR @CMDBSNL @robertravi21 Is this way BSNL treat customers. ??

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @akmal_kamr86311 Dear Customer, Greetings of the day! For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @CAMohitsh Dear Customer, We apologize for the confusion caused by the flash message. The amounts mentioned as ₹147, ₹347, and ₹1,499 are three separate recharge options. Due to the formatting of the message, they may appear as a single amount. We have noted the issue regarding the incorrect display and will share the feedback with the concerned team. Regards, BSNL Care (Shatrughan)

  • write2prafull
    Prrafull Deshmukkh 🇮🇳 👍 (@write2prafull) reported

    @FactsWithRishi BSNL network sharing helped Vodafone Idea save around 25,000 cr by avoiding network duplication - Good Move

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sumittomar1126 Hi, We apologize for the inconvenience caused. Your concern has been noted, and the concerned team is working on it for an early resolution. Thank you for your patience and cooperation. Regards, BSNL Care (Mubeen)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @veerite Dear Customer, We apologize for the inconvenience caused you. We would like to inform you that our team is actively working on your complaint number (H251196844006 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)

  • RamanaMantrava
    Ramana Mantravadi (@RamanaMantrava) reported

    Mukesh Ambani reportedly never planned to enter the telecom sector on his own—the idea is said to have come from Modi, who personally encouraged him to start a telecom venture. When Ambani pointed out he lacked the infrastructure (towers), Modi allegedly told him to use BSNL’s towers at no cost. BSNL, which owns over 80,000 towers plus underground cabling, could have earned substantial revenue by leasing this infrastructure—yet Reliance is said to be using it without paying anything. Now, critics claim, Modi’s government is planning to wind down BSNL and hand its entire tower network to Ambani for free. This, the argument goes, is why the Finance Minister and Mohandas Pai have labeled BSNL a ‘white elephant.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    Dear Customer, We sincerely apologize for the inconvenience caused to you. We would like to inform you that our team is actively working on your complaint number (H246196413178) and will get back to you with a better resolution soon. Thank you for your patience. Regards, BSNL-Care (Lokendra)

  • ghaniahuja
    Ghanshyam (@ghaniahuja) reported

    @AnsHi_0X TRAI should also fine or shut down BSNL for not giving Roaming in Mumbai and New Delhi to it's customers BSNL officials should also face legal consequences for not informing it's customers regarding not having any network in Mumbai and New Delhi

  • _Protagonist07
    Protagonist (@_Protagonist07) reported

    @anmolrastogi The secondary number is BSNL, 5-7 din toh signal waise he gayab rehte hain 😭 Shifting isn't the issue but then the govt needs to intervene, this way every sector would do what they feel like..

  • RockeT_n_GrooT
    Rocket_n_GrooT (@RockeT_n_GrooT) reported

    @IndianTechGuide Good idea... But they need to work with BSNL and make sure the coverage issues are resolved... There are pockets in Bangalore that still don't have any signal from any service providers very close to some IT parks...

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DevanshGupte Dear Customer, Greetings of the day! We understand your concern regarding the availability of online eSIM porting services. Currently, BSNL does not have an online facility for eSIM porting, and the service is available through the nearest BSNL Customer Service Center (CSC) only. Your feedback regarding the requirement of an online facility has been noted and forwarded to the concerned team for review and necessary consideration. Thank you for your understanding and cooperation. Regards, BSNL Care (Avantika)

  • Bhanumurtyk
    Bhanumurty Kolluru (@Bhanumurtyk) reported

    @ArunKum61029003 @mr_mayank Why BSNL failed to bill? Now please don’t tell me that Modi instructed. There may be some technical issues or legal issues! But thisxBSNL & MTNL could improve their service to get more customers but they don’t want. Y know how Semi govt org s work

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