BSNL Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BSNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BSNLCare (@bsnl_care) reported 6 minutes ago

  @RajaJanardhan Dear Customer, We apologize for the inconvenience caused. Your concern has been noted. BSNL is continuously working towards improving its network services and quality to provide a better customer experience. Regards, BSNL Care (Gopal)

• 
  BSNLCare (@bsnl_care) reported 6 minutes ago

  @sivakssn Dear Customer, As per the records, your plan has expired. Kindly recharge your BSNL number with a suitable plan to continue enjoying the services. If you face any issue after recharge, please feel free to contact us for further assistance. Regards, BSNL Care (Avantika)

• 
  BSNLCare (@bsnl_care) reported 6 minutes ago

  @Avik24 Dear Customer, We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Sonu)

• 
  Ak (@anish6194) reported 7 minutes ago

  @JioCare Jio and my journey related to the network will continue till my recharge is over because even after complaining repeatedly, I am not able to get a better network. I am not able to get 5G network at all at my location.I am going to switch to BSNL soon.

• 
  BSNLCare (@bsnl_care) reported 9 minutes ago

  @VinodRadheshyam Hi, We apologize for the inconvenience caused. We understand your concern regarding the Sanchar Mitra app issue. Your feedback has been noted, and our team is working to improve the app experience. Regards, BSNL-Care (Shahjahan)

• 
  BSNLCare (@bsnl_care) reported 10 minutes ago

  @usernametizaa Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 7 working days. Regards BSNL- Care (Nishuka)

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  Rocket_n_GrooT (@RockeT_n_GrooT) reported 11 minutes ago

  @IndianTechGuide Good idea... But they need to work with BSNL and make sure the coverage issues are resolved... There are pockets in Bangalore that still don't have any signal from any service providers very close to some IT parks...

• 
  Thє Nαtíσnαlíst 🇮🇳 ✪ (@The_Nati0nalist) reported 11 minutes ago

  @BSNLCorporate @CMDBSNL @robertravi21 *Correction BSNL ₹299 3GB Data/Day • Unlimited Calls • 100 SMS/Day • 30 Days Validity with no Network.

• 
  BSNLCare (@bsnl_care) reported 17 minutes ago

  @DanishKh4n Dear Customer, Greetings of the day! We would like to inform you that no such official update is available at present. We request you to refer only to BSNL's official channels for authentic information and the latest service-related updates. Regards, BSNL Care (Pravesh)

• 
  BSNLCare (@bsnl_care) reported 17 minutes ago

  @5c9410d767d3423 Dear Customer, We sincerely apologize for the delay and inconvenience caused due to the non-receipt of the UPC code. We understand your concern regarding the waiting time and the impact it creates on your experience with BSNL services. Your complaint H273197942425 is already under follow-up with the concerned team, and the matter is being actively worked upon. The team is checking the issue related to UPC generation, and necessary action is being taken. We are coordinating with the concerned team for an update and will share the information as soon as we receive further details. We appreciate your patience and valuable feedback. Regards, BSNL Care (Kompal)

• 
  Startup & Tech (@startup_an_tech) reported 19 minutes ago

  @wegro_app The Govt guarantee is the only thing keeping this afloat. CRISIL D for non-guaranteed debt shows how bad the liquidity crunch really is. Even with BSNL managing things, the risk of a downgrade is high if they miss that T-3 funding timeline again. Not a safe bet at all.

• 
  BSNLCare (@bsnl_care) reported 22 minutes ago

  @Sankalpkatre Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Nishuka)

• 
  Dr. Lokesh Pathak (@MeeLokesh) reported 23 minutes ago

  @bsnl_care @bsnl_care @TRAI question is unanswered as working days given to complete KYC is not provided. Customer is 80 years old and was in rural area where there was no customer care. Upon return immediately he went to nearest customer care but was told that his number is deactivated as well as balance of 2000 rs. When you make this decision do you give proper timeline to the customer to compete KYC? Also did you send official message to this elderly customer regarding Kyc requirement as personal communication asking customer to complete KYC is suspicious as there is increased number of Cyber fraud. Please explain why customer has to believe if person is calling from BSNL if there is no message from BSNL as well as as from any official toll free numbers of BSNL office.

• 
  BSNLCare (@bsnl_care) reported 27 minutes ago

  @GaUrAv_Rck Dear Customer, We apologize for the inconvenience caused. We understand your concern regarding network availability and service quality, especially in urban areas. BSNL is continuously working on network expansion, 4G rollout, and infrastructure improvements to provide better connectivity and a seamless experience to customers. Regards, BSNL Care(Mubeen)

• 
  Shahul (@shahulcine) reported 31 minutes ago

  So If this happen BSNL SIM can automatically switch (roam) onto Vi’s network in places where BSNL signal is weak or congested and Vi has better coverage. We may get higher speeds (especially if you land on Vi 4G/5G area), because Vi has already expanded 5G across Kerala.