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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @5c9410d767d3423 Dear Customer, We sincerely apologize for the delay and inconvenience caused due to the non-receipt of the UPC code. We understand your concern regarding the waiting time and the impact it creates on your experience with BSNL services. Your complaint H273197942425 is already under follow-up with the concerned team, and the matter is being actively worked upon. The team is checking the issue related to UPC generation, and necessary action is being taken. We are coordinating with the concerned team for an update and will share the information as soon as we receive further details. We appreciate your patience and valuable feedback. Regards, BSNL Care (Kompal)

  • Shivxd15
    Shivvv (@Shivxd15) reported

    Hello @BSNLCorporate @bsnl_care, Please activate VoWiFi on my POCO F7. The Wi-Fi Calling option appeared once but disappeared after toggling it. I'm facing frequent call drops and weak indoor signal. Complaint No: H2828198295863. Kindly escalate. #BSNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ankitmehta81 Dear Customer, We apologize for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number H2710197818598 . Thank you for your patience.  Regards,  BSNL-Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MeeLokesh Dear Customer, We apologize for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number H271197626356 . Thank you for your patience. Regards, BSNL-Care (Sahil)

  • MeeLokesh
    Dr. Lokesh Pathak (@MeeLokesh) reported

    @bsnl_care @bsnl_care @TRAI question is unanswered as working days given to complete KYC is not provided. Customer is 80 years old and was in rural area where there was no customer care. Upon return immediately he went to nearest customer care but was told that his number is deactivated as well as balance of 2000 rs. When you make this decision do you give proper timeline to the customer to compete KYC? Also did you send official message to this elderly customer regarding Kyc requirement as personal communication asking customer to complete KYC is suspicious as there is increased number of Cyber fraud. Please explain why customer has to believe if person is calling from BSNL if there is no message from BSNL as well as as from any official toll free numbers of BSNL office.

  • startup_an_tech
    Startup & Tech (@startup_an_tech) reported

    @wegro_app The Govt guarantee is the only thing keeping this afloat. CRISIL D for non-guaranteed debt shows how bad the liquidity crunch really is. Even with BSNL managing things, the risk of a downgrade is high if they miss that T-3 funding timeline again. Not a safe bet at all.

  • shahulcine
    Shahul (@shahulcine) reported

    So If this happen BSNL SIM can automatically switch (roam) onto Vi’s network in places where BSNL signal is weak or congested and Vi has better coverage. We may get higher speeds (especially if you land on Vi 4G/5G area), because Vi has already expanded 5G across Kerala.

  • Chandirasekar01
    chandirasekar 🇮🇳 (@Chandirasekar01) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Disconnecting india every village no network bsnl network..

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @HinduGone Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Dinesh)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sanjeev44878467 Dear Customer, Thank you for your interest in BSNL services. The ₹1 Freedom 2.0 offer availability may vary as per the telecom circle and applicable terms & conditions. Kindly visit your nearest BSNL Customer Service Centre (CSC) or contact BSNL customer care to confirm the offer availability in the Delhi circle and get further assistance. Regards, BSNL Care(Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SmarajitHalder Hi, We apologize for the inconvenience caused. Please be assured that our team is actively working on the issue. We will keep you informed and notify you as soon as we receive any further updates. Thank you for your patience and understanding. Regards, BSNL Care (Neha)

  • Praj94008934
    Praj (@Praj94008934) reported

    @BSNLCorporate @CMDBSNL @robertravi21 My biggest mistake choosing BSNL Recharged with BSNL 147 on 26 August and 107 on 27 August.still no incoming outgoing Called customer care 4 time issue not resolved.Need otp for urgent fund transfer. Mob no. 9887724820 Registered complaint DOCK no generated still problem

  • anish6194
    Ak (@anish6194) reported

    @JioCare Jio and my journey related to the network will continue till my recharge is over because even after complaining repeatedly, I am not able to get a better network. I am not able to get 5G network at all at my location.I am going to switch to BSNL soon.

  • sanjaymehta
    Sanjay Mehta 🇮🇳 (@sanjaymehta) reported

    @ShivrattanDhil1 @MGMotorIn In some countries power rates fluctuate through the day. Charge at low rates and use the battery during high rates? One use for this is in farmhouses. My cousin lives on the border of HP and Haryana, doesn't even get BSNL cell signal, forget about regular power.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @lbsnaaup Dear Customer, The ₹2399 BSNL prepaid plan comes with a validity of 365 days. The validity period is counted from the date of recharge/plan activation as per applicable terms. Regards, BSNL Care (Ritu)

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