BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 23 |
| Kolkata, WB | 28 |
| Chennai, TN | 40 |
| Baripāda, OR | 1 |
| Kanpur, UP | 52 |
| New Delhi, NCT | 16 |
| Chandigarh, CH | 6 |
| Chhindwāra, MP | 32 |
| Hyderabad, TG | 9 |
| Nashik, MH | 4 |
| Shiliguri, WB | 3 |
| Coimbatore, TN | 7 |
| Indore, MP | 7 |
| Aurangabad, MH | 1 |
| Jaipur, RJ | 30 |
| Raipur, CT | 28 |
| Thiruvananthapuram, KL | 6 |
| Rānikhet, UT | 1 |
| Lucknow, UP | 4 |
| Guwahati, AS | 13 |
| Mysore, KA | 1 |
| Ranchi, JH | 1 |
| Ahmedabad, GJ | 7 |
| Udaipur, RJ | 3 |
| Rohtak, HR | 3 |
| Durgapur, WB | 2 |
| Hisar, HR | 1 |
| Tezpur, AS | 1 |
| Mormugao, GA | 1 |
| Bengaluru, KA | 33 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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ATUL KULKARNI 🇮🇳 (@amkulkarni11) reported@TCS Gopal ji PGM took charge of KALYAN BSNL going to complete 1year in office Not solving the problem they are in Deepest slip and making customer and Telcom minister fool
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Vinod Jadhav (@VinodWJadhav) reported@reliancejio @JioCare same issue facing since many months still you are unable to resolve it, I suggest to port jio itself in BSNL @BSNLCorporate so they will provide you tower and network and users will not face any issues.
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Aryan Raj (@aryanrajseo) reportedNot a single reply. No email, No Action. No responsibility. The corruption level in BSNL is far worst than it seems. The BSNL company must be shut down for good, removing all BSNL employees permanently. they don't work and enjoy monthly salary on our tax money. @BSNLCorporate
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Sudip Banerjee (@sudip_iitkgp) reportedDear BSNL, every day prepaid customers are being charged for data services that are not being properly provided. Despite repeated complaints and assurances of resolution, there has been no actual improvement in the network issue for over a month.
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BSNLCare (@bsnl_care) reported@ABHIJITHANAND9 Dear Customer, We sincerely apologize for the inconvenience caused. We want to inform you that our team is actively working on your complaint number (E141150145150 ) and will contact you soon with a solution. Thank you for your patience. Regards, BSNL-Care (Sahil)
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BSNLCare (@bsnl_care) reported@nileshpremyogi Dear Customer, Greetings of the day! We have received remarks from concern department "Now customer can not forward their call its own. You have to contact nearest customer care centre." Regards, BSNL Care (Nishuka)
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Sho (@gr8sho) reported@BSNLCorporate Drop B from BSNL. Make it porkeestan sanchar nigam ltd. 0 network, 0 resolution. Automatic closing of complaints about network. 0 responsibility.
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BSNLCare (@bsnl_care) reported@rkb97official Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Shatrughan)
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West Bengal Diary (@WestBengalDiary) reportedThank you 🙏 for the ground-level input — glad to hear 4G has reached the areas you visited. That said, the picture isn’t uniform across the state. BSNL, which still holds significant network presence in rural West Bengal, continues to operate 2G in areas where its 4G rollout remains incomplete — including documented cases in Purba Medinipur as recently as May 2026. Private operators like Jio and Airtel are largely 4G/5G, but BSNL’s rural coverage gaps mean some villages are genuinely still on 2G or EDGE. The line wasn’t about cities — it was about those last-mile pockets that BharatNet and RoW Rules are specifically designed to fix.
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BSNLCare (@bsnl_care) reported@personalbl67987 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E1515150666002. Thank you for your patience. Regards, BSNL-Care (Sahil)
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BSNLCare (@bsnl_care) reported@rajeshku100 Dear Customer, Greetings of the day! We have received remarks from concern department "As per the reporting concern nodal the FTTH no 06562220023 is restored. Hence the compleant may be treated as resolved." Regards, BSNL Care (Kusum)
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Niranjan Patil (@njnrn) reportedThe concerning part isn't the technical mechanism, it's that BSNL pushed a carrier settings update, a VoWiFi activation campaign, and a burst of OTA provisioning messages to devices, all within the same window. These land on your phone without you initiating anything. If you accepted the carrier update when prompted, your modem was silently re-initialised. Whether anyone on the network operations side considered device-side impact is a fair question.
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A Singh (@AnujSin77182479) reported@BSNLCorporate Shame on BSNL . Calls Divert services has been stopped by BSNL all over India. This service is still offered by pvt operators
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X (@viewofX) reported@bsnl_care Why this DM to me when I have not raised any complaint since I am not a customer of BSNL?
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Pratik Indulkar (@IndulkarPratik_) reported@bsnl_care @Think_honestly Bsnl network Not available even no roaming and vowifi in mumbai