BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Maihar, MP | 1 |
| New Delhi, NCT | 12 |
| Lucknow, UP | 8 |
| Indore, MP | 3 |
| Kolkata, WB | 33 |
| Pune, MH | 23 |
| Chhindwāra, MP | 56 |
| Jamshedpur, JH | 3 |
| Delhi, NCT | 11 |
| Patna, BR | 9 |
| Kanpur, UP | 16 |
| Mumbai, MH | 9 |
| Pathanāmthitta, KL | 2 |
| Ranchi, JH | 5 |
| Hyderabad, TG | 10 |
| Ahmedabad, GJ | 6 |
| Bhubaneshwar, OR | 6 |
| Ludhiāna, PB | 3 |
| Visakhapatnam, AP | 3 |
| Noida, UP | 1 |
| Bengaluru, KA | 8 |
| Dehra Dūn, UT | 2 |
| Cochin, KL | 5 |
| Kanniyākumāri, TN | 1 |
| Chennai, TN | 20 |
| Shillong, ML | 2 |
| Bhopal, MP | 4 |
| Chandigarh, CH | 2 |
| Guwahati, AS | 22 |
| Imphal, MN | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Furqan Dangi (@FurqanDangi) reported@JagadishShettar I request your attention regarding a serious issue with BSNL services in Belagavi. I have been asked to pay an extra ₹3,000 for a single BSNL connection, apart from the official charges.
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BSNLCare (@bsnl_care) reported@Vishwajits1998 Dear Customer, We apologize for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number H312199696993 . Thank you for your patience. Regards, BSNL-Care (Sahil)
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pkskisidhibaat (@pkskisidhibaat1) reported@BSNLCorporate @CMDBSNL @robertravi21 Still issue not solved, but messages is coming, complaint resolved. How bsnl resolving complaint with solve the problem. Really bsnl services are amazing. Like this reason lot of people going away from bsnl.
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pkskisidhibaat (@pkskisidhibaat1) reported@BSNLCorporate @CMDBSNL @robertravi21 Still issue not solved, but messages is coming, complaint resolved. How bsnl resolving complaint without solve the problem. Really bsnl services are amazing. Like this reason lot of people going away from bsnl.
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SREEJITH M PAI (@SMPAITVM) reported@mochaabubble @BSNLCorporate I talked about the poor people. They don't need Data or 1GB per day and Android mobile. So they need a monthly plan without data. An economy plan. BSNL 24 Days plan is including data Rs147/- So they should start plans without Data.
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BSNLCare (@bsnl_care) reported@VIPMUSIC18 Dear Sir, We sincerely apologize that your issue remains unresolved despite the closure of Docket No. H3123199690820. As per the nodal team’s assessment, the coverage at the reported location is affected due to the long distance from the existing BTS. The concerned team will explore suitable measures to strengthen the signal and improve network coverage at the location, subject to technical feasibility. We regret the inconvenience caused and appreciate your patience while the network improvement measures are being examined. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Sangita)
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BSNLCare (@bsnl_care) reported@victor_d_costa Dear Customer, For assistance with your request, we kindly ask you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Mubeen)
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Kd BaBa (@mr_kdbaba) reported@bsnl_care Thank you bsnl You destroyed my time, days. Now i don’t need it anymore Will never choose bsnl
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BSNLCare (@bsnl_care) reported@13SINGHNIRBHAY Dear Customer, Sorry for the inconvenience caused to you.Please provide your BSNL and alternate number for better assistance as we couldn’t find the same. Regards, BSNL- Care (Sonu)
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BSNLCare (@bsnl_care) reported@PrabhakarSri Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. We are here to assist you. Regards, BSNL Care (Sangita)
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BSNLCare (@bsnl_care) reported@sachinmeen38689 Dear Customer, We apologize for the inconvenience caused to you and thank you for your patience. Your complain has been created on the helpdesk with the docket number I026200543924. Regards, BSNL-Care (Vikash)
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Shubham Kumar (@itskv_3018) reported@bsnl_care I already having a bsnl sim but no network tower in my area , it's a trash for me.
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Dr. Lokesh Pathak (@MeeLokesh) reported@bsnl_care @bsnl_care @TRAI the response provided is same as previous response and is nit satisfactory. Please provide relevant details as to when proper communication was done by BSNL to customer. Proof that proper communication was done . Timeline given to the client and how many days.
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Lokesh G (@LOKaish) reported@bsnl_care But it’s not working. As I suspected. Resolved without connecting and asking or suggesting anything. Tell me is this how @BSNLCorporate handles issues? I still don’t have BSNL profile loaded on my phone. No APN. Ofcourse call/sms working. I did a hack myself for SMS
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