BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Jabalpur, MP | 3 |
| Kolkata, WB | 31 |
| Chhindwāra, MP | 52 |
| Pune, MH | 17 |
| Bengaluru, KA | 26 |
| Pathanāmthitta, KL | 5 |
| Bhubaneshwar, OR | 13 |
| Mohali, PB | 4 |
| Bhopal, MP | 6 |
| Ranchi, JH | 2 |
| Kallakkurichchi, TN | 2 |
| Jaipur, RJ | 20 |
| Agra, UP | 1 |
| Chennai, TN | 20 |
| Haridwar, UT | 1 |
| Tiruppur, TN | 1 |
| Rājkot, GJ | 2 |
| Gurgaon, HR | 1 |
| Mumbai, MH | 21 |
| Malappuram, KL | 1 |
| Delhi, NCT | 8 |
| Durgapur, WB | 5 |
| Cochin, KL | 14 |
| Shillong, ML | 2 |
| Hyderabad, TG | 11 |
| Thiruvananthapuram, KL | 12 |
| Guwahati, AS | 24 |
| Muzaffarpur, BR | 1 |
| Bānposh, OR | 1 |
| New Delhi, NCT | 9 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@anirbanguha40 Dear Customer, Greetings of the day! Your complaint has already been conveyed to the external unit of Dumdum Cluster for necessary action. It has been reported that the rebate for the dead period may be considered/waived after conversion of your existing copper cable line to an optical fibre (FTTH) connection. Further, if you still receive any additional recharge/billing charges for around 10 days, you are requested to feel free to contact us for further assistance and clarification. We regret the inconvenience caused to you and assure you of support. Regards, BSNL Care (Shahjahan)
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BSNLCare (@bsnl_care) reported@anirbanguha40 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F1819166094937 Reagrds, Bsnl- Care (Sahil)
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Pooja Gupta (@poojaguptaaron) reported@DoT_India @JM_Scindia want to permanently deactivate my 3 sim numbers from bsnl which r not in use by me.but no resolution is provided to me. please deactivate my number asap.i don't need it. No-7376114113 No-9452066815 No--8004313661
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SATISH BHARTIA (@bobbybhartia) reported@BSNLCorporate @BSNL_AS what is the reason that BSNL mobiles are out of service at Nalbari since today afternoon ? Is there any favour taken from your department to keep services down to benefit private operators ? I heard there are 20times for employees in BSNL than pvt cos
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BSNLCare (@bsnl_care) reported@wowapoorv Dear Customer, We regret the inconvenience caused. As mentioned in your earlier post, the recharge was made through a third-party platform, and 48 hours have elapsed so far. We request that you kindly allow up to 7 working days for verification and reconciliation, as such transactions may take additional time to process. If the recharge is still not reflected after this period, the matter will be verified accordingly. Regards, BSNL Care (Shatrughan)
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Jambukeswaran A (@Jambukeswaran) reported@BSNLCorporate All public sector banks has removed bsnl network from their system because of poor support, no accountability. Corporate business needs 100% availability which bsnl lags.
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Tarun (@Tarun7988) reported@BSNLCorporate My recently acquired BSNL broadband connection is experiencing persistent internet disconnections. Despite submitting two formal complaints, I have not received any resolution or communication regarding these service issues. I request immediate assistance for this.
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Anil Aulakh (@AnilAulakh) reported@BSNLCorporate @BSNL_HR My FTTH broadband (Hisar, Haryana) has been completely down since June 5th. No action taken yet. Please resolve immediately. Grievance Ref: BSNL-HA-2026-CU-06051780693756.
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BSNLCare (@bsnl_care) reported@poojaguptaaron Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you, Your request has been created on the helpdesk with the lead number F1611165117798. Thank you for your patience. Regards, BSNL-Care (Nishuka)
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Shyam raja (@Shyamra42537029) reported@HisabiKitabiG @yabhishekhd This is what happened when you totally depend on AI. And when you care more about cost than service this is what happened. I removed jio many months ago switched to Local broadband and Bsnl. Bsnl got down 2-3 time in month and even some time it doesn't happen.
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Leviticus Karnwal (@vlookupjesus) reported@BSNLCorporate @CMDBSNL @robertravi21 Where’s the network, BSNL?
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arjun (@4rjunc) reportedShittiest customer service: 1. X/Twitter 2. BSNL
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BSNLCare (@bsnl_care) reported@MUKESH456130 Dear Customer, Greeting of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket number F1729165487483has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Avantika)
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Vishwajitsinh Sindha (@Vishwajits1998) reported@BSNLCorporate BSNL airfiber How much is the installation charge?How are the plans and speeds? And how is the service?Explain the information. Plz
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BSNLCare (@bsnl_care) reported@Comefeelme_9 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is F1819165959580 Regards, BSNL-Care (Neha)
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