BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Durgapur, WB | 2 |
| Thiruvananthapuram, KL | 5 |
| Hisar, HR | 1 |
| Tezpur, AS | 1 |
| Kanpur, UP | 50 |
| Mormugao, GA | 1 |
| Bengaluru, KA | 35 |
| Aizawl, MZ | 6 |
| Jaipur, RJ | 29 |
| New Delhi, NCT | 14 |
| Chhindwāra, MP | 29 |
| Cherthala, KL | 1 |
| Chandigarh, CH | 6 |
| Lucknow, UP | 4 |
| Pune, MH | 20 |
| Raipur, CT | 28 |
| Faridabad, HR | 1 |
| Chennai, TN | 36 |
| Bhopal, MP | 7 |
| Kolkata, WB | 29 |
| Panaji, GA | 1 |
| Guwahati, AS | 13 |
| Jammu, JK | 1 |
| Udhampur, JK | 1 |
| Ahmedabad, GJ | 6 |
| Rājkot, GJ | 1 |
| Jodhpur, RJ | 2 |
| Rohtak, HR | 2 |
| Mumbai, MH | 19 |
| Indore, MP | 5 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Vaskar (@vaskardey7) reported@BSNLCorporate @CMDBSNL @robertravi21 We need bsnl but it should be good network quality
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BSNLCare (@bsnl_care) reported@gauravjhansi041 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E1111148883470. Thank you for your patience. Regards, BSNL-Care (Sahil)
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Nikhil Garde (@nikhilgarde) reported@bsnlpune @BSNLCorporate Dear BSNL , I am using BSNL mobile since 2007. But now a days I am fade up with your network issues and PORTING my number to other service providers. I am helpless but to change. I was proud when I am using BSNL mobile but quality speaks.
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Bsdk Mani (@BsdkMani45946) reported@BSNL_RJ My favourite BSNL please check that like a dangerous disease which comes back again and again your gotan tower not provide 4 g service again and again, please take proper medication and rectify asap
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BSNLCare (@bsnl_care) reported@JayP128394 Dear customer, Greetings of the day! To activate the VoLTE service, type 'ACTVOLTE' in a text message and send it to 53733. Once you do that, it might take up to 24 hours for the service to activate. Regards, BSNL-Care (Sangita)
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BSNLCare (@bsnl_care) reported@AnujSin77182479 Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number E1428150156377. Regards, BSNL-Care(Sonu)
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BSNLCare (@bsnl_care) reported@KedarPatil2025 Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number E121149002845. Regards, BSNL-Care (VikashT)
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Bsdk Mani (@BsdkMani45946) reported@BSNL_RJ Dear BSNL We feel helpless as after the complain also gotan tower 342902 not providing 4 g service, Humble request please resolve asap
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मो. सू.🇮🇳🚩 जेयहिन्द्. राम राम🪷🪷🙏 (@baalanarayann) reported@bsnl_care @BSNL_TN @BSNLCorporate What does this mean?? "Dear customer, your docket has been closed. Docket Number-E1426150053566. BSNL Call Centre" ?????!!!
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Mukesh Kumar (@MUKESH456130) reported@BSNLCorporate Ground reality is that in my village Gyaspur, Post – Kaurauta, PIN Code – 803202, there is hardly any BSNL network signal or proper 4G coverage available. users do not even get signal barsMany business men students andworking professionals are suffering due to poor BSNL network
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D Boobalan (@DBoobalan1994) reported@bsnl_care I flagged low speed during install, but the BSNL officer ignored it & refused to log a complaint. This "negligence by design" is how BSNL Chennai hides failures. @TRAI, investigate the Madhavaram branch for blocking grievances! 🚨 #BSNL #Chennai #TelecomScandal
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Shera Sandhu (@soldierMunda) reported@BSNL_PB My broadband connection 1852-299875 has been completely out of order for 10 days. I am unable to book a complaint anywhere. The BSNL App shows a system error, WhatsApp linking fails, and 1800-4444 is constantly busy. Please register a ticket immediately and resolve.
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Shashidhar Hatt (@shashidharhatti) reported@ali_rahat_ @JioCare Time to switch to local service provider in your city both jio and Airtel are lot of ego and attitude. Please switch to local internet providers or BSNL Fiber at least you can talk directly or scold them. Don’t wait for jio to fix it.
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BSNLCare (@bsnl_care) reported@PremRawani1787 Hi, Greetings of the day! To port your number to BSNL, first send an SMS with the message PORT < > your mobile number to 1900. You'll receive a Unique Porting Code (UPC), valid for 4 days. Visit a BSNL customer service center with your ID proof, passport-size photo, and UPC code. Fill out the porting form, make the required payment for activation and the first recharge, and submit your documents. After submission, you'll receive a new BSNL SIM, and the porting process will take around 7 working days. During this time, your number may be temporarily inactive, and once the porting is complete, your BSNL SIM will be activated. Regards, BSNL Care (Kusum)
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Bhupen Baruah (@BaruahBhup46320) reported@bsnl_care My location indor BSNL 4g Coverege emergency call only. Your team not working in my location. Why?
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