BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 18 |
| Bhubaneshwar, OR | 11 |
| Guwahati, AS | 25 |
| Chhindwāra, MP | 54 |
| Chennai, TN | 21 |
| Pathanāmthitta, KL | 7 |
| Thiruvananthapuram, KL | 14 |
| Bhavnagar, GJ | 1 |
| Ahmedabad, GJ | 9 |
| Kolkata, WB | 36 |
| Gondal, GJ | 1 |
| Trichūr, KL | 1 |
| Lucknow, UP | 10 |
| Hyderabad, TG | 12 |
| Delhi, NCT | 11 |
| Bengaluru, KA | 24 |
| Visakhapatnam, AP | 3 |
| Jammu, JK | 3 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 9 |
| Tambaram, TN | 1 |
| Jabalpur, MP | 1 |
| Mohali, PB | 4 |
| Bhopal, MP | 6 |
| Ranchi, JH | 2 |
| Kallakkurichchi, TN | 2 |
| Jaipur, RJ | 16 |
| Agra, UP | 1 |
| Haridwar, UT | 1 |
| Tiruppur, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@sumanpandit444 Dear Customer, We regret the inconvenience caused. The BSNL PRBT (Caller Tune) service has been temporarily discontinued due to administrative/technical reasons. Further updates will be shared once the service is restored or any new information is available. Regards, BSNL Care (Sahil)
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Kheersagar patel (@khrsgr) reported@BSNLCorporate @CMDBSNL @robertravi21 No network in our area. But lot of potential BSNL users.
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evaluationcam (@evaluationcam) reported@bsnl_care Here with BSNL I don't have any network coverage call quality or internet speed problem, nothing else, really smooth and clean network of BSNL I am experiencing.👍🏻
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Tushar Dwivedi (@tush_2708) reported@SayantikaSays Try @BSNLCorporate . And I am not joking. It is best if it's available in your area. No BS service. I never heard these lines from BSNL, which I kept hearing from other providers like Jio and Airtel. "We won't give you the router password" "You can't use your own router, even if ours is ******. What do you mean you have a better router and modem? Hou must pay us a subscription for this mesh thing instead" "No, you can't use Google or CloudFlare's DNS, you must use ours. What if it's slow? If you change, how will we snoop on you and inject our advertisements into your browser?" "No, you can't open a port for you. For that, you must buy a static IP from us. Why is a static IP needed to open a port? Who knows. But we won't allow it unless you pay us extra" In the last 3 years, I have only had 2 outages on BSNL, 30-40 minutes max. While on Airtel, I had caught their staff removing my cable from their box and adding a new one for a new connection, and then making me wait till they finally got a new box after a week. They just didn't want to make a new customer wait, so they simply assigned my slot to them. And their customer care and local staff wasn't even ready to accept it, unless I showed the CCTV footage and a video of my cable literally being thrown on the side of their box, not even connected, while they were claiming that there's some backend issue.
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Satya Prakash (@satyagurung) reported@SayantikaSays Product wise Airtel is good but customer service is pathetic. They don't listen and understand your issue and often screw up working setup. Be careful. BSNL customer service is even more pathetic.
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Anil Aulakh (@AnilAulakh) reported@BSNLCorporate @BSNL_HR My FTTH broadband (Hisar, Haryana) has been completely down since June 5th. No action taken yet. Please resolve immediately. Grievance Ref: BSNL-HA-2026-CU-06051780693756.
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Government of India Shadow (@GoIShadow) reportedFor 10 years, a financially struggling PSU, BSNL, forgot to bill Reliance Jio for using its tower network. The bill they forgot totaled 1750 Crores. Then the CAG pointed out this error. Reliance quietly paid up but not before the lapse was pointed out and the amount that was paid off is not known. Now if you file an RTI, you may be called anti-national and a out-of-job cockroach. The question is, who will pay for the interest on the outstanding amount that BSNL did not bill and Reliance did not pay? After all, that is not a small amount. If one was to consider 1750 Crores over a period of 10 years, it would come to 175 Crores per year. Calculating interest at 8% per year would lead to a loss of 770 Crores (calculating 175 Crores pending for 10 years, followed by 175 Crores pending for 9 years, and so on and so forth). 770 Crores isn't even without compounding the outstanding on an annual basis! Who will bear that loss? And was this billing error or deliberate? After all Reliance Jio is one of the leading telecom operators that is making massive profits and can easily afford to pay the interest. 770 Crores would be enough to pay around 5,133 people the promised 15,00,000.
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Kk (@Kk76304) reported@Aunindyo2023 - Quality of smart phones is completely bad - Prepaid phone plans have become costlier Most subscribers will have moved/already moved to simple phones maybe with bsnl SIM. This is indeed a warning sign !!
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BSNLCare (@bsnl_care) reported@kadraka_babul Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)
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Syed Nabi🌿🚴 (@Syed_Nabi23) reported@BSNL_AS BSNL network coverage is unavailable most of the time at the location in Dhamdhama, Nalbari, Assam (PIN: 781349). Please resolve this issue. @BSNLCorporate @BSNL_AS
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Ⓢⓤⓝⓝⓨ (@Sunny____123) reportedIf you have BSNL sim, which BSNL recharge you choose? Anyone know any better plans in BSNL, after this 197 become poor Bsnl is actually costly than jio lol
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BSNLCare (@bsnl_care) reported@sfarchitectsltd Dear Customer, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F176165299635has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Shatrughan)
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Vinit Mishra (@VinitMishra1999) reported@BSNLCorporate BSNL network is not available in my area please provide BSNL network in my area I am happy to see a good recharge plan of BSNL network I want to use BSNL sim but network is an available my address is kichhutti kisundaspur post Tarun pin code 224195 dis.Ayodhya
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BSNLCare (@bsnl_care) reported@wowapoorv Dear Customer, We regret the inconvenience caused. As mentioned in your earlier post, the recharge was made through a third-party platform, and 48 hours have elapsed so far. We request that you kindly allow up to 7 working days for verification and reconciliation, as such transactions may take additional time to process. If the recharge is still not reflected after this period, the matter will be verified accordingly. Regards, BSNL Care (Shatrughan)
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Syed Nabi🌿🚴 (@Syed_Nabi23) reported@BSNLCorporate BSNL network coverage is unavailable most of the time at the location in Dhamdhama, Nalbari, Assam (PIN: 781349). Please resolve this issue. @BSNLCorporate