BSNL Outage Map
The map below depicts the most recent cities in India where BSNL users have reported problems and outages. If you are experiencing problems with BSNL , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chennai, TN | 177 |
| Kolkata, WB | 32 |
| Guwahati, AS | 32 |
| Pune, MH | 28 |
| Bengaluru, KA | 28 |
| Coimbatore, TN | 23 |
| Cochin, KL | 19 |
| Bhubaneshwar, OR | 17 |
| Jaipur, RJ | 16 |
| Patna, BR | 15 |
| Udaipur, RJ | 14 |
| Hyderabad, TG | 13 |
| Mumbai, MH | 12 |
| Chandigarh, CH | 11 |
| Thiruvananthapuram, KL | 10 |
| Aizawl, MZ | 9 |
| Delhi, NCT | 8 |
| Indore, MP | 6 |
| Dehra Dūn, UT | 6 |
| New Delhi, NCT | 6 |
| Ahmedabad, GJ | 5 |
| Trichūr, KL | 5 |
| Madurai, TN | 5 |
| Jodhpur, RJ | 5 |
| Lucknow, UP | 5 |
| Salem, TN | 4 |
| Vapi, GJ | 4 |
| Ludhiāna, PB | 4 |
| Kanpur, UP | 3 |
| Raipur, CT | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Swapnasis Nanda 🙏🙏
(@LoveNatureGreen) reported
@BSNL_GJ And the most important thing is that there is no response from BSNL team on the issue even after giving many complains to local office or calling over the customer care on 18003451500. Can you please suggest how many months you need to activate the landline service??
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Ayuan
(@ayuan_2805) reported
@BSNLCorporate I have BSNL fibre and I don't have internet for over 2 hours in Rayagada, Odisha. Since they are not answering my call I checked my router and under VOIP information it is showing [Service State- Registering] instead of Registered.Please help!
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Amandeep Singh
(@i4infomania) reported
@lionsgateplayIN I subscribed to bsnl 999 plan however I am facing difficulty accessing Lionsgateplay as part of OTT Bundle. Kindly help.
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Rajaneesh Bhat
(@RajaneeshBhat) reported
Struggling very hard to get B1 nodes to avoid packetloss in FTTH since 2years No support from @BSNL_KTK @BSNLCorporate.They want us to reach connections target but not ready to resolve back end issues thus loosing customers of #BSNL Karwar SSA @PMOIndia
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Mayur M. Hawaldar🇮🇳
(@mhawaldarm) reported
@BhaiJagtap1 BSNL only made incoming free in India baki toh inko Rs.10 ka recharge lane me 2010 laga bahut saare circle me. There was no such sms/call cutter voucher till 2010. Almost every marginal user is private firm user. Aur haan inka customer care ka behaviour toh sab jaante h.
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Nagaraj
(@Nagaraj68957855) reported
@BSNL_KTK Dear BSNL Team i have Dial *43# But Still I am in call if someone trying to Contact that time busy options defolt voice Recorder coming i need help from your technical support please check my mobile number 7019464626 and let me know.
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Abhishek Asthana
(@asthana5239339) reported
Hello @BSNLCorporate , I had taken bsnl 4g sim but all the time I am getting 3g and 2g network. And most of the time there is no internet. Not a single page I am able to open. Kindly look into this
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Pawan Phayel
(@PawanPhayel) reported
@ViCustomerCare Today, you have completed 49 days without doing anything. If you have to rank @ViCustomerCare service then it will come bottom of the all service providers. Even BSNL has better response over to their customers but #Vi is worst. Executives only know to call and harass customer.
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BISHWA NATH
(@bishwauser) reported
@BSNL_AS Yes it was resolved after a hassle of 6 days. Why is it so difficult for a simple complaint to be addressed. This is simply abusing the monopoly u have in the area and harassing the consumer. The day i get a different option I will quit BSNL
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Ajay Mishra
(@ajaymishra324) reported
@BSNLCorporate @BSNLCorporate down again 3:00 pm 21st March I'll keep updating how many times our olt and services of bsnl is impacting the customer.
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Tejas Patade
(@tejaspatade) reported
@BSNLCorporate 65 customers have bought sim cards from me. Once the network goes down, customers start asking questions to the retailers. I am fed up of being a BSNL retailer. Don't know why I joined BSNL. It's like a punishment to me now. It's me who has to answer all the customers. Pathetic.
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Sourav Manna
(@agni1307) reported
@RailwaySeva Customer care no 139 is not working properly. Instruction given by computer for selection of option 1,2,3..... 9 not reposonding from Bsnl, jio, airtel..network. Pl do needful.
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BSNL_Andhrapradesh
(@bsnl_ap_circle) reported
@GandhamHemanth Sorry for the inconvenience caused, BSNL is not in a position to act on your grievance due to incomplete information. Kindly DM complete details of the problem, contact information and area/location, etc.
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Pranab satpathy
(@satpathy_pranab) reported
@BSNLCorporate No 3G signals available on 753011 .3G internet is not working even 2G signal not available for calls.Bsnl have best prepaid plan but no signal available on field.Pls solve it.
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inservicetosavelife
(@inservicetosav1) reported
@BSNL_BR i just want to know why i had purchased the sim card of bsnl neither able to make call nor able to use data. Its worst to call customer care bcz waiting time there increase by every minute. My number is 9308841168. Next i will move to TRAI.