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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SikderSaptarshi Dear Customer, We sincerely apologize for the inconvenience caused. Complaint I0118200225698 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)

  • arup1309
    arsitᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠᅠ (@arup1309) reported

    @PMOIndia my oldest mobile no is out of bsnl network. i am no getting any otp. kindly take out ipo of bsnl, sell bsnl. kindly tell them to port with available balance. they are not giving any service....except broadband

  • AnilRelan4
    Anil Relan (@AnilRelan4) reported

    *🚨 CRITICAL UPDATE: ANNU PROJECTS IPO LISTING CRASH* 👉🏻AS REPEATEDLY WARNED BY IPO BAZAAR SONIPAT, ANNU PROJECTS LIMITED HAS WITNESSED A SEVERE DISCOUNT LISTING TODAY. THE STOCK OPENED AT ₹72.00, DOWN BY -₹27.00 (-27.27%) FROM ITS IPO PRICE OF ₹99.00 WITH A TRADING VOLUME OF 48,65,379 SHARES. 🛑KEY RISKS RECAP: TROUBLED EXECUTION: MID-WAY PROJECT CANCELLATION BY BSNL AND ONGOING DISPUTES WITH A2Z INFRA AND ITI LIMITED. 🛑HEAVY PENALTIES: SEVERE LIQUIDATED DAMAGES PAID DUE TO DELAYS IN ROW AND FOREST CLEARANCES (₹4.20 CR IN FY24, ₹85.2 LAKH IN FY25, AND ₹9 LAKH IN FY26). 🛑POOR INSTITUTIONAL INTEREST: ONLY 10% ALLOCATION WAS RESERVED FOR QIBS WHILE 50% WAS DUMPED ON RETAIL INVESTORS. 🤝STAY CAUTIOUS AND STAY CONNECTED FOR FURTHER UPDATES! 🔵IPO BAZAAR SONIPAT 🟢

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Jubair40681193 Hi, To port your number to BSNL, first send an SMS with the message PORT (space) your mobile number to 1900. You'll receive a Unique Porting Code (UPC), valid for 4 days. Visit a BSNL customer service center with your ID proof, passport-size photo, and UPC code.  Regards Bsnl-Care (sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Shad_Ansari_12 Hi, We sincerely apologize for the inconvenience caused to you. We understand your concern regarding the frequent internet connectivity issues. BSNL is continuously working to improve and enhance its network infrastructure and service quality to provide customers with a better and more reliable internet experience. Regards, BSNL Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @melvinkjoze Dear Customer, Sorry for the inconvenience! Please wait 3 to 7 working days for the recharge status to update. If the issue persists, kindly contact us for further assistance. Regards BSNL Care(Mubeen)

  • SavaariGaadi
    Savaari Gaadi (@SavaariGaadi) reported

    @saynotoloans @TRAI @AxisBank These buffoons (esp BSNL) doesn't give a sht to most of the complaints 🤦🏻 I get unsolicited sms and calls from the fin institutes where I don't have any accounts. When I complain the same, they close them tagging "service call" 😤

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RajaJanardhan Dear Customer, We apologize for the inconvenience caused. Your concern has been noted. BSNL is continuously working towards improving its network services and quality to provide a better customer experience. Regards, BSNL Care (Gopal)

  • DharmaPhilosofy
    Sanatana Dharma (@DharmaPhilosofy) reported

    @bsnl_care I want to switch my simcard from Airtel to bsnl but Airtel has suspended incoming and outgoing services and I couldnt get port number. Can you help me port to bsnl without port number? I can't pay them for another month of their service. I want to switch to ur service

  • Rebel_meoww
    Maharashtra Desha (@Rebel_meoww) reported

    @dnightwarrior11 @prashan97169898 @paakittadnya lol Ambani literally got land in Mumbai 3.0 at dirt cheap rate… He also got BSNL infra for free for which we tax payers have paid already.. Billionaires get hell lot of benefits to build their wealth..Indirectly middle class tax payers is working for both billionaires & poor ppl

  • AethosWealth
    Aethos Wealth (@AethosWealth) reported

    Paluck Technologies - A 100cr Mcap SME company , simple business listing on Sept 4 IPO closed yesterday at 780x subscription. Here's what's actually inside the RHP. ────────── Business Gurgaon-based diversified engineering services company, two segments - Automobile & Engineering Services (51% of revenue) OEM dealership/service for a diesel generator major, Ashok Leyland commercial vehicles, a two-wheeler brand, plus telecom infra installation/maintenance for BSNL/ZTE/Huawei linked contracts - Logistics & Equipment Rental (49%) RMC (Ready Mix Concrete) transportation and concrete equipment rental to infra developers and EPC contractors 100% domestic revenue, no exports. Haryana alone is 54% of revenue, rest spread thin across 25+ states ────────── Fleet (the actual operating asset base) - 92 transit mixers - 13 concrete pumps - 23 logistics trucks - 190+ specialized vehicles in total - Fleet has barely grown in 2 years, capex was just Rs 0.03 Cr (FY26) and Rs 0.06 Cr (FY25), down from Rs 8.43 Cr in FY23 ────────── Performance Revenue grew from Rs 92.3 Cr (FY23) to Rs 102.8 Cr (FY25) to Rs 105.0 Cr in just the first 11 months of FY26. EBITDA margin expanded from 16.1% to 18.5% to 22.8% over the same stretch, and PAT margin went from 2.4% to 9.4% to 13.2%. PAT itself is up roughly 6x since FY23, from Rs 2.2 Cr to Rs 13.8 Cr in the 11 month stub. RoE peaked at 38.3% in FY25 and eased to 30.3% as the equity base expanded post bonus issue Margins have genuinely expanded on real revenue growth, not a shrinking base ────────── Customer concentration (the good story here) Top 1 customer: 22.9% (FY23) down to just 8.3% (11M FY26) Top 10 customers: 65.6% (FY23) down to 44.7% (11M FY26) Genuine de-concentration every single year. Supplier side is the opposite though, top 10 suppliers up from 66% to 81% of purchases over the same period, top 1 supplier alone now 30%+ ────────── Cashflow quality - this is the one to watch Operating cash flow has fallen well behind profit. It covered PAT more than 3x over in FY23 and FY24, dropped to just 1.1x in FY25, and slipped to only 0.5x in the 11 month FY26 stub, meaning cash generated was barely half of reported profit right in the listing year Working capital cycle has stretched from 112 days (FY23) to 160 days (11M FY26) ────────── IPO structure - Rs 33 Cr, 100% Fresh Issue, zero OFS, no promoter cashing out through the Issue itself - Price band Rs 46-48, lot size 3,000 shares - Listing BSE SME Use of proceeds - Rs 10 Cr - new RMC machinery (batching plant, 10 transit mixer chassis, 11 unit truck order) - Rs 3.1 Cr - loan repayment - Rs 10 Cr - working capital - Balance - general corporate purposes, capped at lower of 15% of gross proceeds or Rs 10 Cr ────────── Valuation Annualizing the 11M FY26 stub gives EPS around Rs 7.25, P/E about 6.6x at Rs 48 No listed peers exist for this exact business mix, so there's no P/E benchmark to compare against ────────── Anchor investors - Good set of Investors participating for a small SME company Raised Rs 9.39 Cr from anchors at the Rs 48 upper band - Vikasa India EIF I Fund - Incube Global Opportunities - 20.25% - Next Orbit Growth Fund III - 13.80% - Nexus Global Opportunities Fund - 12.27% - Moneywise Financial Services, Vijit Growth Fund, 360 One Prime, PESB Alpha Fund, Arvesta Financial Services, roughly 10.7% each ────────── Things to know before you get excited about the 780x subscription - A Rs 5.23 Cr cheque bounce complaint from Tata Capital is still pending in court (dues have since been repaid, per the RHP) - Promoter transferred about 11 lakh shares to family linked and outside individuals at Rs 23/share in Aug-Sept 2025, versus the Rs 46-48 issue price ────────── Bottom line Positives - fresh issue only, real customer de-concentration, genuine margin expansion, multi year OEM/telecom relationships, cheap looking valuation on a post issue basis Negatives - cash conversion has collapsed right into the listing year, rising supplier concentration, growing related party funding, a sizeable pending cheque bounce case No Recommendation

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @IndraYadav Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H2911198880841. Thank you for your patience. Regards, BSNL-Care(Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @kmoksha Dear Customer, Thank you for the clarification. We have noted that the concerned number is a postpaid connection. We apologize for the inconvenience caused and assure you that the issue has been forwarded to the concerned team for verification and necessary action. We appreciate your patience and cooperation. Regards, BSNL Care (Abhishek)

  • Sentinel_Assam
    The Sentinel (@Sentinel_Assam) reported

    An unidentified man who climbed a BSNL tower in Siliguri was rescued after an eight-hour-long operation on Wednesday, September 2. Civil Defence team member Krishna Barman said the operation began at 7am and was challenging as the man climbed to the top of the tower and sat on a single rod without any railing or seating space. After repeated attempts to persuade him to come down failed, the rescue team used food to lure him lower. Once he descended, the team secured him with a rope and brought him down safely on a stretcher. #TheSentinel #BSNL #Tower

  • RushiKhakhar
    Rushi (@RushiKhakhar) reported

    @OfficialSBICare cant open link even if i use wifi #BSNL and #JIO please update your service and then reply to customer

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