BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Cochin, KL | 11 |
| Chhindwāra, MP | 55 |
| Navsari, GJ | 1 |
| Hyderabad, TG | 12 |
| Āsansol, WB | 1 |
| Pune, MH | 23 |
| Aizawl, MZ | 6 |
| Chennai, TN | 22 |
| Noida, UP | 1 |
| Bhubaneshwar, OR | 10 |
| Guwahati, AS | 25 |
| Pathanāmthitta, KL | 7 |
| Thiruvananthapuram, KL | 14 |
| Bhavnagar, GJ | 1 |
| Ahmedabad, GJ | 9 |
| Kolkata, WB | 36 |
| Gondal, GJ | 1 |
| Trichūr, KL | 1 |
| Lucknow, UP | 9 |
| Delhi, NCT | 11 |
| Bengaluru, KA | 23 |
| Visakhapatnam, AP | 2 |
| Jammu, JK | 3 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 8 |
| Tambaram, TN | 1 |
| Jabalpur, MP | 1 |
| Mohali, PB | 4 |
| Bhopal, MP | 6 |
| Ranchi, JH | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Rakesh | (రాకేష్ ) (@Rakesh143341) reported@bsnl_care My father, a long-time BSNL subscriber, is experiencing intermittent network outages and poor signal stability. He is sometimes unable to initiate outgoing calls, and there are frequent call drops during active conversations. Kindly investigate and resolve this issue at the earliest.
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ANAND SHARMA (@anand_2k17) reported@IndiaPostOffice It was received today , too worst service. Sorry your apology not accepted. Work on improve your service else day will come your fate will same like BSNL
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BSNLCare (@bsnl_care) reported@Ishita_Kedia_ Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. and you can also visit your nearest CSC center, for any further information or help, please feel free to reach out to us. Regards, BSNL Care (Shahjahan)
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tridip kutum (@tridipz) reported@BSNLCorporate why is BSNL network so poor, right from delayed otp, to call drop issues, you hear from other side and they cannot hear us … being a govt. Subsidiary it should have been best…
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Er. Sarukh Khan (@SarukhK18907694) reported@aigetoachq What is your intention to cancel the BSNL SET recruitment?
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Pooja Gupta (@poojaguptaaron) reported@bsnl_care I complaint to sanchar saathi about the numbers and they said my query is resolved and now I have only 1 number then why your bsnl saying 9 numbers.please deactivate my number permanently asap so thay I can buy new sim. No-7376114113 No-8004313661 No-9452066815
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Kusum209 (@KusumJP01) reported@Reuters Jio is worst performing in present times. They are thieves and deceivers. I am myself going to port out soon. I used to have 4 jio numbers. Lapsed 3. Remaining one, will port to bsnl, coz only need calling, just basic.
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Rakesh (@rkchkumar) reported@bsnl_care I have ported out to jio recently and a more satisfied with the services. BSNL unable to rectify issues and finally surrendered stating that a new tower is needed in vayushaktinagar Gandhinagar to resolve the issues. However thanks for your concern
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Deepak Sharma (@biaspindia5252) reportedAll is true except good quality , customer approach and satisfaction , prompt fault clearance. That is why BSNL retired officials do not want to get this connection instead disconnecting and opting out for other operators. I my self did with my number 01812715252
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BSNLCare (@bsnl_care) reported@Prakashmswamy Dear Customer, We acknowledge your concerns regarding service quality and system reliability. BSNL and India Post are continuously working on upgradation of their infrastructure to improve connectivity, and customer experience across all locations. Regards, BSNL Care(Pravesh)
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BSNLCare (@bsnl_care) reported@JRajuc Dear Sir, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1626164947989has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Ankit)
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ANAND PANDEY🇮🇳 (@ANAND_110404053) reportedKindly improve your bsnl fiber service Very poor service I am very disappointed @BSNL_OR @BSNLCorporate
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शिवा अग्निहोत्री (@Shivaagnihotry) reported@BSNLCorporate @bsnl_care @BSNL_UPE I accidentally did two recharges on my BSNL number. Need a refund for the first wrong recharge. I Called Customer care 1503 disconnects after 10 mins of waiting. Done 3 times already. No help. Please solve this issue
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Prasenjit | ಪ್ರಸೆಂಜಿತ್ | প্রসেনজিৎ (@jerremee) reported@Vidyut Affordable - yes, service reliability (at least for BSNL, never experienced MTNL) was not so reliable. If one faced issues, they were at the mercy of babus.
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Shyam raja (@Shyamra42537029) reported@HisabiKitabiG @yabhishekhd This is what happened when you totally depend on AI. And when you care more about cost than service this is what happened. I removed jio many months ago switched to Local broadband and Bsnl. Bsnl got down 2-3 time in month and even some time it doesn't happen.
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