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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 56
Jamshedpur, JH 3
Delhi, NCT 11
Patna, BR 9
New Delhi, NCT 12
Kanpur, UP 16
Mumbai, MH 9
Pathanāmthitta, KL 2
Ranchi, JH 5
Hyderabad, TG 11
Ahmedabad, GJ 6
Bhubaneshwar, OR 7
Pune, MH 22
Ludhiāna, PB 4
Visakhapatnam, AP 3
Noida, UP 1
Bengaluru, KA 8
Dehra Dūn, UT 2
Cochin, KL 5
Kanniyākumāri, TN 1
Chennai, TN 20
Shillong, ML 3
Bhopal, MP 4
Chandigarh, CH 2
Kolkata, WB 32
Guwahati, AS 22
Imphal, MN 1
Ambāla, HR 3
Srinagar, JK 2
Bhavnagar, GJ 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • sumanthchandar
    Sumanth ಸುಮಂತ್ (@sumanthchandar) reported

    @IndianTechGuide Just merge BSNL and Vi - there will be one big public company and the monopoly of Airtel and Jio would be broken

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @13SINGHNIRBHAY Dear Customer, Sorry for the inconvenience caused to you.Please provide your BSNL and alternate number for better assistance as we couldn’t find the same. Regards, BSNL- Care (Sonu)

  • ipallavikashyap
    Pallavi Kashyap (@ipallavikashyap) reported

    @BSNLCorporate hi. I had recharged on 27th Aug for bsnl prepaid no. Still it’s not reflecting in the account till today. The phone app is not allowing to register a complaint as well. Please help asap.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We regret the inconvenience caused to you. BSNL is continuously working towards improving network connectivity in your area. New sites are being installed, and our team is actively taking necessary steps to enhance the network experience. We assure you that the concern is being addressed and efforts are being made for an early resolution. Regards, BSNL-Care (Mubeen)

  • pmstweet46
    ***.tweet (@pmstweet46) reported

    Tried with different mobile numbers multiple times. No joy. Your Sim won't even recognise BSNL network in Mumbai. WTF is the use of maintaining BSNL Sim with ₹500 extra for Mumbai coverage? Forget data. Can't even get OTP at Mumbai Central station to buy a ticket.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @kalvaradhakrish Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care(Sangita)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @arjun35175 Dear Customer, We sincerely apologize for the inconvenience caused. We have noted your concern regarding not receiving the OTP while trying to obtain a new BSNL SIM despite multiple attempts. In this case, we request you to kindly visit your nearest BSNL Customer Service Centre (CSC) or BSNL office with the required KYC documents to obtain a new BSNL SIM. The concerned staff can assist you with the SIM issuance and verification process. We appreciate your patience and understanding. Regards, BSNL Care (Ankit)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Pritam_pyara Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care(Sangita)

  • sudiptopl_brp
    CLADUST (@sudiptopl_brp) reported

    @jitendraverma__ @JioCare Every network is same. Choose any. Low cost is bsnl

  • Sentinel_Assam
    The Sentinel (@Sentinel_Assam) reported

    An unidentified man who climbed a BSNL tower in Siliguri was rescued after an eight-hour-long operation on Wednesday, September 2. Civil Defence team member Krishna Barman said the operation began at 7am and was challenging as the man climbed to the top of the tower and sat on a single rod without any railing or seating space. After repeated attempts to persuade him to come down failed, the rescue team used food to lure him lower. Once he descended, the team secured him with a rope and brought him down safely on a stretcher. #TheSentinel #BSNL #Tower

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @AakashB14284350 Dear Customer, Greetings of the day! At present, we do not have any updates regarding this matter. We kindly request you to refer only to the official BSNL channels for authentic information and updates. Regards, BSNL Care (Shahjahan)

  • Aditya_Extd
    Aditya_Extd💝 (@Aditya_Extd) reported

    @TechDekhoji @airtelindia Much Needed, Vivek bhai. Vi has superior service due to less congestion, but I don't get the fact that they could have simply reduced 30-40 Rupees and make the existing plans more affordable to attract customers. But yes Vi-BSNL partnership looks promising now..

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Sankalpkatre Dear Customer, We sincerely apologize for the continued inconvenience. As per the latest update on your complaint, the issue has been identified as a core media-related fault. The concerned technical team is currently working on the issue and taking the necessary steps for early restoration of the services. We understand that customers in your area are still facing network problems. The issue is under active technical attention, and we are following up for the restoration update. We will inform you as soon as further information is received from the concerned team. We also appreciate your feedback regarding the revised tariffs and have noted the same. Regards, BSNL Care (Ankit)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ShikhaV85515742 Dear Customer, Greetings of the day! We apologize for the delay and inconvenience caused. We understand your concern regarding complaint number I023200456273. The concerned team is actively working on the issue, and necessary actions are being taken on priority for its resolution. We will keep you informed with further updates once received from the concerned team. Regards, BSNL Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Dipjyoti_X Dear Customer, We apologize for the inconvenience caused. We value your feedback and assure you that BSNL is continuously working towards improving network quality and enhancing customer services. Your suggestions are important to us, and we are committed to providing better connectivity and services to our customers. We appreciate your patience and support. Regards, BSNL Care (Abhishek)

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