BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 38 |
| Kanpur, UP | 54 |
| Mumbai, MH | 18 |
| Chhindwāra, MP | 39 |
| Bengaluru, KA | 36 |
| Dehra Dūn, UT | 5 |
| Hyderabad, TG | 11 |
| Delhi, NCT | 2 |
| Bālurghāt, WB | 1 |
| Durgapur, WB | 3 |
| Lucknow, UP | 6 |
| Kharagpur, WB | 1 |
| Roorkee, UT | 1 |
| New Delhi, NCT | 12 |
| Guwahati, AS | 16 |
| Thiruvananthapuram, KL | 9 |
| Chandigarh, CH | 8 |
| Patna, BR | 7 |
| Bhubaneshwar, OR | 14 |
| Pune, MH | 24 |
| Varanasi, UP | 3 |
| Mangalore, KA | 2 |
| Jaunpur, UP | 1 |
| Nashik, MH | 4 |
| Indore, MP | 8 |
| Tiruvalla, KL | 1 |
| Shillong, ML | 4 |
| Bhopal, MP | 8 |
| Kolhāpur, MH | 1 |
| Chennai, TN | 35 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@bagha_mamu Dear Customer, We're sorry to hear about your decision to switch to another service provider. BSNL is actively improving its services and hopes to welcome you back in the future. Please share any specific concerns or feedback Regards, BSNL Care (Lokendra)
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Disciplined N Consistent (@AnnuInfo) reported@IndianTechGuide This is Where Government Institutions have Risen in recent Days & Their Service is Better than Private who ONLY Looting People in the name of Charges: *Govt Banks Better than Pvt Banks *Railways Freight Better than Pvt Trucks *Indian Post Better Than Pvt Courier *BSNL also betr
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Jiddu (@jiddu_ydv) reported@Mrsinha Airtel always gives priority to rich users and postpaid users. Jio targets the middle class people who use to pay every month (prepaid users) by giving free VI targets students and the poor who get free network also. BSNL targets no one
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BSNLCare (@bsnl_care) reported@broyflute Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E2623155583107. Thank you for your patience. Regards, BSNL-Care(Sourav)
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BSNLCare (@bsnl_care) reported@sivakssn Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E2616155310694 . Regards, BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@RayaraBhakta Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. E2614155485520 Reagrds, Bsnl- Care (Sahil)
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BSNLCare (@bsnl_care) reported@ANKIT1558084 Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number E2528155148810. Regards, BSNL-Care (Shatrughan)
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TSECL Customer Care (@TSECLCCare) reportedDue to a technical issue in #BSNL telecom PRI line services, the 1912 helpline as well as other helpline numbers are currently not operational. Services will be restored as soon as BSNL resolves the issue. We regret for the inconveniences of the consumers.
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BSNLCare (@bsnl_care) reported@gmkumawat21 Dear Customer, We understand your concerns regarding the long-pending HR issues. Your feedback and expectations have been duly noted, and sincere efforts are being made to resolve the matter at the earliest possible. Regards, BSNL Care (Sangita)
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BSNLCare (@bsnl_care) reported@themohdamier Hi, This to inform you that your Complaint E239154085401 has been addressed by the department and confirmed that internet issue is resolved. Both customer and TIP have confirmed working. If you face issues, please contact us for further assistance. Regards, BSNL Care(Pravesh)
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Shirish Koyal (@KoyalShirish) reported@bsnl_care Neither is my complaint resolved nor does anybody from #BSNL contact me to work with me to find a solution. This is bad!
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Gopinath Dham Charitable Trust (@GndcTrust) reported@bsnl_care No Resolution till date after 15 days despite promise by AO BSNL Cuttack to the reversal of ONT Device charge. Please look into this. SOS
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BSNLCare (@bsnl_care) reported@GenX46622509 Dear Customer, Thank you for your feedback and support towards BSNL services. We are continuously working to improve our network coverage, speed, and overall customer experience to serve our users better. Regards, BSNL Care(Gopal)
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BSNLCare (@bsnl_care) reported@SritamM71554659 Dear Customer, We apologize for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E2522155111811 . Thank you for your patience. Regards, BSNL-Care(Gopal)
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BSNLCare (@bsnl_care) reported@SonuKharbIndian Dear Customer, We sincerely apologise for the delay. Your complaint has been escalated to the department. Expect a response shortly. We'll update you once resolved.E2410154660971 Regards BSNL Care(Sonu)
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