BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Nagpur, MH | 4 |
| Durgapur, WB | 4 |
| Chhindwāra, MP | 45 |
| Kolkata, WB | 34 |
| Guwahati, AS | 19 |
| Imphal, MN | 4 |
| Delhi, NCT | 6 |
| Sahāranpur, UP | 1 |
| Bhubaneshwar, OR | 12 |
| Kawardha, CT | 1 |
| Mumbai, MH | 18 |
| Chandigarh, CH | 11 |
| Roorkee, UT | 2 |
| Bengaluru, KA | 28 |
| Aizawl, MZ | 6 |
| Kanpur, UP | 47 |
| Jaipur, RJ | 23 |
| Meerut, UP | 3 |
| Raipur, CT | 24 |
| Hisar, HR | 2 |
| Lucknow, UP | 8 |
| Indore, MP | 8 |
| Visakhapatnam, AP | 3 |
| Bhopal, MP | 8 |
| New Delhi, NCT | 10 |
| Vadodara, GJ | 1 |
| Chennai, TN | 22 |
| Thiruvananthapuram, KL | 9 |
| Pathanāmthitta, KL | 2 |
| Ahmedabad, GJ | 7 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Sabyasachi Mishra (@sabyaaaaaa) reported@binodmishra4u @reliancejio @JioCare Change to BSNL... Now BSNL giving good service....
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Sho (@gr8sho) reported@BSNLCorporate Ghanta communication. Fraud company bsnl @JM_Scindia plz wind up this public money sucking company asap. Full recharge payment with no network.
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BSNLCare (@bsnl_care) reported@bhagath_j_gowda Dear customer, Greeting of the day! We regret the inconvenience caused. The BSNL PRBT/Call Tune service has been temporarily discontinued due to administrative decisions, Further information will be shared when available. Regards, BSNL-Care(Shahjahan)
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Ujjwal Singh (@Ujk0007) reported@BSNLCorporate My BSNL broadband is not working from past three days complaint registered still no update regarding the issue few weeks ago faced similar issue for 5 continues days, will it get resolved or should I look for other broadband options Complaint ID-18507106120 @BSNLCorporate
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BSNLCare (@bsnl_care) reported@PraCashRochi Dear Customer, We regret the inconvenience caused regarding your complaints 115434590 & 115434599. Kindly let us know the exact issue you are facing. If you have any queries about BSNL services, please feel free to contact us for prompt assistance. Regards, BSNL Care (Sourav)
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Proud_Indian (@ram_kannur) reported@BsnlCmd @BSNL_CHTD @BSNLCorporate I visited BSNL office Anna Nagar yesterday and replaced by 3G sim to 4G after fresh KYC. SIM not activated after 20 hrs now. Your customer care says go to the office where you bought sim. Why are you harassing customer like this ? No one cares.
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Raghavan (@ragvan) reported@AshwiniVaishnaw BSNL has become pathetic no one can revive this monster. I have been a customer for 30 years. My line has been dead for 6 months as another government organisation dug up the road and cut the fibre.BSNl will not fix the line but expect me to pay for a defunct
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BSNLCare (@bsnl_care) reported@abhirukChatter1 Dear Customer, Greetings of the day! Yes, BSNL has a 5TB FUP. If you need any assistance, please feel free to contact us. Regards, BSNL Care(Shahjahan)
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BSNLCare (@bsnl_care) reported@pkd2312 Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. Regards, BSNL Care (Shahjahan)
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Manas (@yourmanas) reported@IndiaPOCO My device poco M8 is not detecting the BSNL SIM and no data ON in jio sim What is not the problem can you elaborate
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BSNLCare (@bsnl_care) reported@personalbl67987 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is F0515159991375. Regards, BSNL Care(Mubeen)
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Dinesh Jangam (@DineshJangam137) reported@JM_Scindia Sir, since for last couple of months , I’m trying to bring to your notice about my complaint against BSNL, Kindly refer my complaint no. BSNL10694/2026. Regret to mention that neither your office or Adamant BSNL officers not responded. Pl check URGENT.
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SANDIP BHATTACHARYA (@drsandip07) reported@bsnl_care No network from afternoon...for this i have to visit office..this is tower problem...don't make common people fool. For this every one port out bsnl.. truly 3rd grade mobile company.
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Neeraj Agarwal (@taxpayer1978) reported@bsnl_care I was using BSNL previously, but the internet was always in ICU. The customer care is also usless. Even to cancel the connection, i had to run to BSNL office twice, with ancient methods of writing letters, and waiting in queue just to pay outstanding amount and return the modem. Even after cancelling, the bills came to me for a few months, until I went to BSNL and made a ruckus out of the useless processes. Then I let go BSNL for good. You have a great reach in India, but very poor systems & processes. World will not wait. You need to catch up. Thank you for your message though. Very kind of you.
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RS & Co. 🇮🇳 (@rscompanyy) reported@JioCare absolutely pathetic service. Jio care never let me talk to customer care representative. Recently I inserted my 5g sim to 4 feature phone, there is not option to recharge the number with 123rs plan. Either help me or let me migrate to Airtel or Bsnl.
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