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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Rajesh_K_Singh
    Rajesh Sisodia🇮🇳भारत एक हिन्दू राष्ट्र (@Rajesh_K_Singh) reported

    @venkat_fin9 Yes, they were happy in waiting, intermingling with people while standing in queues. Slow trains, Slow narrow roads, Load shedding, forcing people to come out and play. No internet, wait for BSNL for months,

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @anilmakala1 Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Kindly wait for the refund it will be automatically credited to your bank account within 7 working days. Regards, BSNL-Care (Neha)

  • maadhyam_engage
    Maadhyam (@maadhyam_engage) reported

    The Judge keeps saying, 'cant hold the city to ransom'! What is this unnecessary exaggeration? Who is held to ransom by peaceful protests? If anything, it is the right to peaceful protest which has been held to ransom in name of law and order! We were at Jantar Mantar today participating in a peaceful protest by women's groups. There was another protest going on by BSNL workers. And another demanding implementation of Article 244A. All peacefull and amid heavy rains. No one was held to ransom and nobody was inconvenienced. The protests remained confined to that one narrow stretch of road which anyway remains closed to traffic. How is that causing problems to anyone? Jantar Mantar is in the heart of the city, stone's throw away from Parliament and that is why it must remain a protest site. Already it is very difficult to get the attention of those in power, once the protestors are thrown to outskirts of city, the silencing of protests will be complete. It must also be known that the right to protest is already very strictly regulated and protests are highly surveilled. There is always heavy police presence and most protests remain small and manageable in scope. If a protest becomes unruly, the administration is more to be blamed which doesn't engage or act till patience runs out. Almost as if it waits for violence to happen and till then ignores genuine gruevances. The same happened in case of recent student protests. If we actually had too much democracy, the Judge would be questioning the administration for not letting peaceful protests happen by imposing unnecessary restrictions. But we expect too much!

  • VertigoWarrior
    Vertigo_Warrior (@VertigoWarrior) reported

    I watched the video. The allegation sounds serious, but this so-called “exposé” seems to present only half the story. A few facts that expose the contradiction: * BPCL’s Bargarh plant wasn’t “shut down” - it was commissioned in FY 2025–26 as an integrated 1G + 2G biorefinery. * Capacity: 100 KL/day each for 1G and 2G ethanol. * 1G production began: 6 Oct 2025 * 2G production began: 19 Mar 2026 * The facility has already produced 707 KL of 1G + 76 KL of 2G ethanol. * The 1G plant is operational and undergoing stabilisation after minor pending work. Commissioning/stabilisation ≠ deliberately making a PSU plant non-operational. * 2G ethanol is new, complex technology. It requires an entire ecosystem around paddy-straw collection, feedstock logistics, chemicals, processing and technology stabilisation. * The creator’s logic appears to be: “Government plant not yet at full commercial stability = deliberately shut down to benefit private players.” That conclusion simply doesn’t follow. * India needs huge ethanol volumes for E20. Developing OMC-owned capacity and procuring ethanol from multiple producers are not mutually exclusive. * Buying ethanol from private producers isn’t proof of a “scam”. The evidence required is that government plants were deliberately sabotaged or kept shut to favour them. * Bargarh actually points in the opposite direction: BPCL invested, commissioned the facility and started producing ethanol itself. Calling it the next “BSNL story” makes for a dramatic video. But rhetoric is not evidence. If you're going to allege a scam, present the full facts, not just the half that suits the narrative

  • rtripathi6
    Rakesh Tripathi (@rtripathi6) reported

    @holgermu @TMobile Who is the network provider - is it BSNL ?

  • TG_TriGany
    Triton Ganymede (@TG_TriGany) reported

    @Raul15476 Speed test conducted under the coverage of BSNL Kolkata CTD network MCC MNC/PLMN 404 81 in Band 1 LTE 2100 10 MHz Bandwidth check the images properly.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. BSNL is making continuous efforts to improve network coverage and connectivity in Mumbai through ongoing network enhancement activities. We appreciate your patience and cooperation. Regards, BSNL Care (Abhishek)

  • ghaniahuja
    Ghanshyam (@ghaniahuja) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Big misleading Lie by BSNL how can BSNL a PSU managed by Laadsahabs who cannot provide uninterrupted network in Maharashtra & cannot provide roaming in Mumbai & New Delhi reach out to people living in remote areas These officials have not created Grievance Redressal Forum also

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @KumarMohan1984 Dear Customer, BSNL is continuously working towards expanding and strengthening its network infrastructure to provide better connectivity and improved services to customers. If you have any query regarding BSNL, please feel free to contact us. Regards, BSNL Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sivakssn Dear Customer, We sincerely regret the delay and inconvenience caused. We understand your concern. Please be assured that your complaint (H0616188091835 ) is being actively worked on by our team on priority. We will update you at the earliest with a suitable resolution. Regards, BSNL Care (Gopal)

  • hmalhotra007
    Harshit (@hmalhotra007) reported

    @novice_strytelr @TheRubric_Medic BSNL was always a loss making company, the party that ruled indian for 70 years had 70 years to repair BSNL, BSNL services were mediocre, customers are interested in services offered when they need urgent fix.. which masters did congress work for that reduced BSNL to dust?

  • Kristy_Barb_
    Kristy Barb (@Kristy_Barb_) reported

    @Indian_Analyzer many are going to move to bsnl from jio! dumbanis lack common sense that without service and customer care, they are extorting!

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @HelpNaturerecov Dear Customer, We understand your concern regarding the tower/network issue. However, we would like to confirm whether you are still facing the same issue mentioned in your previous complaint or if this is a new/different issue. As per the remark received on your previous complaint, battery replacement at the concerned site was completed. Kindly confirm whether the current network problem is related to the same issue or if you are facing another problem, so that we can take the appropriate action. Regards, BSNL Care (Shatrughan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @this_guy_shoots Hi, We sincerely apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Vikash)

  • veerite
    Dr. Rajendra Shinde (@veerite) reported

    @bsnl_care 20 ported Reliance & ported back from current Reliance Jio to BSNL Bharat Fiber copper line number with echo issue pending since 10 years. Paying bill for 1 % use though retired teacher because love landline : 020 Did you get all details ?please confirm by public tweet 🙏

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