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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Akhiles94820319
    Akhileshwar Singh (@Akhiles94820319) reported

    Indians need to revert to BSNL. Soonest the better. We all know BSNL is being killed by our own Govt and most of people are party to this slow poisioning. Let private players be genuine service providers, not at the cost of BSNL.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @mohdkamal405 Hi, We sincerely apologize for the inconvenience caused to you. We would like to inform you that our team is actively working on your complaint number (H2311196018323) and will get back to you with a better resolution soon. Regards, BSNL-Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @agnihotri_ashok Dear Customer, We sincerely apologize for the inconvenience caused. If your recharge has failed, kindly wait for 3 to 7 working days. The failed recharge amount will be refunded to your account as per the applicable process. Thank you for your patience and cooperation. Regards, BSNL Care (Gopal)

  • engineer_inside
    Engineer Xplains (@engineer_inside) reported

    One of my neighbour is SC ST , his father is a retired government employee, he was in BSNL. He has good amount of property and had access to good education and facilities , That person is a bit physically challenged as well ( one leg long one leg a bit short ) , he became judge in Patna civil court. His younger brother became a lawyer in the same court as far I know and his entire bloodline will continue to enjoy reservation as far i can see, Now this is where reservation reforms comes into picture, people are are demanding that such a person should give up his reservation so that other poor people who did not have access to education and facilities can take that seat and come out of poverty. That's it , That's what people are demanding and I support them, it's no longer about GENERAL OBC or SC ST . it's about helping poor people get what they deserve but aren't getting just because of some babus and rich people from their own category.

  • Kumarjyoti49291
    Kumar R Talukdar🇮🇳 (@Kumarjyoti49291) reported

    𝐒𝐞𝐫𝐢𝐨𝐮𝐬 𝐚𝐧𝐝 𝐏𝐫𝐞𝐬𝐬𝐢𝐧𝐠 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐀𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐂𝐀𝐆 𝐑𝐞𝐩𝐨𝐫𝐭! The Bharat Sanchar Nigam Limited (BSNL), a major state-owned telecommunications company, has experienced significant difficulties in collecting rental payments for the utilisation of government-owned communication towers over an extended period spanning approximately 10 years. This prolonged failure to collect these essential rental revenues has resulted in massive and substantial financial losses to the government treasury and the public exchequer. The accumulated unpaid rental amounts represent a considerable drain on national resources and have negatively impacted the financial health of the organization. This situation has created a significant fiscal burden on the government, affecting the availability of funds that could otherwise be allocated to critical infrastructure development, technological advancement, and improved service delivery to the citizens of the nation. This alarming situation raises critical concerns: Is this a deliberate conspiracy orchestrated by officials, or is it a result of gross negligence and administrative failure? Who bears the responsibility for this financial mismanagement and dereliction of duty? When will appropriate action be initiated against those responsible? Furthermore, when will a comprehensive and transparent account of the public's hard-earned money be provided to the citizens? The government must provide clear answers and ensure accountability for this significant financial loss that has directly impacted the nation's resources.

  • kumargaurav1006
    gaurav kumar yadav (@kumargaurav1006) reported

    @bsnl_care If I am able to use BSNL services in mumbai, navi mumbai and even 200 meters from my house then how issue is "due to handset compatibility or SIM registration limitations". I called to ur customer care from nerul railway station which is part of mumbai circle itself

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @raj804744 Dear Customer, We sincerely apologize for the inconvenience caused. Your concern regarding the network issue in your village and the availability of BSNL SIM has been noted under Docket No. H1423192216077. The concerned team is diligently working on the matter, and we will inform you once the issue is resolved. We appreciate your patience and cooperation. Regards, BSNL Care (Ankit)

  • clrs_life
    @Reporter /Special Post/ (@clrs_life) reported

    @pbhushan1 Multi crore loot by Airtel and Jio after BSNL/MTNL service evoparation

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pushkarahire_ Dear Customer. We regret the inconvenience caused of you. The charges and responsibilities related to modem/router, cable, and other equipment depend on the applicable BSNL plan, service terms, and arrangements with the authorized vendor/TIP. Regards, BSNL Care (Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @realdebjyoti Dear Customer, We apologize for the inconvenience caused to you while using the BSNL app. Kindly try again after some time. If the issue persists, please feel free to contact us, so that we can assist you further. Thank you for your patience. Regards, BSNL Care (Sangita)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RathinGarai Hi, We have received feedback from the concerned department regarding your issue. Your complaint has already been forwarded to the concerned higher authorities for review and necessary action. We assure you that the matter is being looked into. Regards, BSNL-Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @GautemVarm97800 Dear Customer, For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Vikash)

  • AamirMi64855010
    Mirza (@AamirMi64855010) reported

    Facing severe network coverage and call drop issues on BSNL at my home in Khatauli, Uttar Pradesh (PIN: 251201). Even basic voice calls are failing. Kindly look into this and resolve the issue. @BSNLCorporate @BSNL_UPW @DoT_India

  • Indraje34570432
    Indrajeet Kumar (@Indraje34570432) reported

    @BSNLCorporate my bsnl postpaid sim is not working

  • SahilpatelCA
    Sahil Patel (@SahilpatelCA) reported

    This is the state of the BSNL tower in my village; as you can see, thieves have stripped the building of all its equipment. The tower has been non-functional for the past three or four years. Even when it was operational, the network was poor and 3G didn't work, yet they talk big about introducing 5G. Right now, villagers use the structure to store animal fodder. @bsnl_care

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