BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Delhi, NCT | 12 |
| Kolkata, WB | 22 |
| New Delhi, NCT | 8 |
| Indore, MP | 3 |
| Agra, UP | 4 |
| Chhindwāra, MP | 56 |
| Hamīrpur, HP | 1 |
| Cochin, KL | 10 |
| Pune, MH | 29 |
| Kanpur, UP | 6 |
| Coimbatore, TN | 8 |
| Mysore, KA | 2 |
| Kotdwāra, UT | 1 |
| Sopur, JK | 3 |
| Thiruvananthapuram, KL | 8 |
| Chennai, TN | 14 |
| Visakhapatnam, AP | 4 |
| Hyderabad, TG | 14 |
| Vadodara, GJ | 1 |
| Bānposh, OR | 1 |
| Guwahati, AS | 21 |
| Rohtak, HR | 1 |
| Walwāra, MH | 1 |
| Bilāspur, CT | 1 |
| Raipur, CT | 3 |
| Mangalore, KA | 1 |
| Meerut, UP | 2 |
| Lucknow, UP | 7 |
| Mumbai, MH | 14 |
| Karnāl, HR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
-
pavan kumar (@bhatpk91) reportedBSNL officially sent me a technician's contact number by email, but when I called, the person confirmed he is not a BSNL technician and has nothing to do with my FTTH repair. How can customers trust this complaint handling process?
-
Kailas (KK) 🇮🇳 (@K1968Kailas) reported@JM_Scindia @Dev_Fadnavis @CMOMaharashtra Sir Ji, We are expecting better service from BSNL. But due to it's a Govt institution no body bother about at leat timely service. Very serious issue of brodband service from BSNL Poor response Careless attitude
-
BSNLCare (@bsnl_care) reported@HARENDR21921303 Dear Customer, We regret the inconvenience caused. The BSNL PRBT/Call Tune service has been temporarily discontinued due to administrative decisions, Further information will be shared when available. Regards, BSNL Care (Nishant)
-
Gopal Patha (@The_Gopal_Patha) reportedFascinating post. Let me understand the argument correctly. The more government companies a Prime Minister creates, the more he has "worked for the nation." Nehru created 33, so he's a hero. Modi created zero, so he's a traitor selling the country. That's the logic. Okay. Let's run with it. Air India was born under Nehru. It was loved, protected and funded by every single government that came after him. Congress, Janata, BJP, back to Congress. Nobody touched it. Nobody fixed it. You know what Air India did in return? It accumulated ₹61,500 crore in losses. Every single rupee of that came from Indian taxpayers. Farmers, salaried employees, small business owners. Their taxes kept a bleeding airline alive for decades because letting it die would have been "anti-national." That is what your scoreboard celebrates. Not outcomes. Just creation. BSNL. Another government jewel. Created, protected, never reformed. It topped India's loss-making PSU list for years running. Consecutive years. While the government was pumping money into BSNL to keep it breathing, Jio connected 400 million Indians in under three years. A private company did in three years what a government company couldn't do in three decades. Tell me which one served the nation. Now let's talk about the "sold to friends at throwaway prices" line. Air India was sold to Tata Sons through a competitive bidding process. It was not gifted. It was not backdoor dealt. Multiple parties were invited. Tata won. And Air India, which was hemorrhaging thousands of crores annually from public funds, is now being rebuilt. New planes. New routes. Actual accountability. Compare that to the 70 years of government ownership where the losses just kept stacking and nobody resigned, nobody was fired, nobody answered for anything because it was government money so who cares. Here is the actual question your post refuses to ask. Of the companies that were created by Nehru, Indira, Rajiv, Manmohan and everyone else on your list, how many of them made money? How many of them served the public efficiently? How many of them innovated, competed, grew? Because if creating a government company that bleeds for 40 years is "working for the nation," and selling that same bleeding company after it has cost taxpayers lakhs of crores is "hollowing out the country," then your entire framework is built on sentiment, not sense. The government's job is not to run airlines. It is not to run telephone companies, hotels, steel plants and bread factories. Its job is defence, law, infrastructure, healthcare and education. Every rupee the government spent propping up loss-making PSUs was a rupee not spent on a government school, a government hospital or a road in a village that still does not have one. That is the actual cost of your scoreboard. That is what those 190-odd companies Nehru and Indira created actually meant in practice for ordinary Indians. Modi created zero new government companies. Good. The government has no business being in business. Disinvestment is not betrayal. It is basic governance. The only people who call it betrayal are the ones who benefited from government jobs in those companies regardless of whether the company made a single rupee of profit. Count the companies created all you want. Some of us are counting the losses.
-
BSNLCare (@bsnl_care) reported@nikunjdeodhar Hi, We sincerely regret the inconvenience caused due to the delay in providing the landline service at that time. We understand your concern. We continuously strive to improve our services and provide better customer experiences. Regards, BSNL-Care (Nishuka)
-
NEETEESH KASHYAP (@Iam_neeteesh) reportedDear @BSNLCorporate & @DoT_India, I report zero BSNL signal at ground level in Bagahi Village, Navinagar, Aurangabad, Bihar (824302). We climb to the 2nd floor or walk 1.8 km just to receive an OTP. Please arrange a site survey at 24°42'35.1"N 84°12'59.8"E. #BSNL #NetworkIssue
-
Ghanshyam (@ghaniahuja) reported@TRAI Does TRAI really exist? If yes why no action against BSNL for not giving uninterrupted network in Ulhasnagar Kalyan Maharashtra Why no action against BSNL for not giving Roaming in Mumbai and New Delhi
-
Sandeep (@Masum_Indian) reported@reliancejio @JioCare it's quite disgusting that jio is showing 5G network in cell and also full network, but interest is working like 2G and also voice call getting interrupted in a city like Hyderabad, even BSNL is working better than jio network kindly do needful
-
BSNLCare (@bsnl_care) reported@Rengan1234 Dear Customer, For further assistance with your request. You can contact BSNL Customer Care at the number 1800-180-1503. Regards, BSNL Care (Lokendra)
-
BSNLCare (@bsnl_care) reported@chakradhari_7 Dear Customer, Sorry for the inconvenience caused to you! Please provide your BSNL number and an alternate number for better assistance as we couldn’t find the same. Regards, BSNL- Care (Vikash)
-
BSNLCare (@bsnl_care) reported@behe3103 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number (H0922189403911) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Nishant)
-
Mahender Arora (@MK4100437) reported@BSNLFARIDABAD @haryanabsnl - @BSNLCorporate - very poor service have added bsnl fiber since last more than 2 years but didn't work for continuous 3 days no internet no speed - even no one to address complaints - no 01292247200 and 01292430437 - hope some action will happen
-
BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. Our technical team is working to improve network performance in the affected area. The issue has been escalated to the concerned team for priority action. We appreciate your patience and support. Regards, BSNL Care(Sonu)
-
BSNLCare (@bsnl_care) reported@nareshmeenasma1 Dear Customer, Currently, eSIM activation requires visiting the nearest BSNL Customer Service Center (CSC) for verification and processing. In case of a mobile change, eSIM transfer/re-activation on the new device also requires assistance through the BSNL CSC as per the applicable process. Regards, BSNL Care (Nishant)
-
BSNLCare (@bsnl_care) reported@ManiBarani005 Hi, We sincerely apologize for the inconvenience caused. BSNL is continuously working on network expansion and upgrades to enhance connectivity and improve service quality. Regards, BSNL Care(Sahil)