BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Patna, BR | 8 |
| Ahmedabad, GJ | 6 |
| Bhubaneshwar, OR | 7 |
| Chhindwāra, MP | 53 |
| Ranchi, JH | 4 |
| Pune, MH | 22 |
| Delhi, NCT | 10 |
| Ludhiāna, PB | 4 |
| Visakhapatnam, AP | 3 |
| Noida, UP | 1 |
| Bengaluru, KA | 8 |
| New Delhi, NCT | 11 |
| Kanpur, UP | 14 |
| Dehra Dūn, UT | 2 |
| Cochin, KL | 5 |
| Kanniyākumāri, TN | 1 |
| Hyderabad, TG | 10 |
| Chennai, TN | 20 |
| Shillong, ML | 3 |
| Mumbai, MH | 8 |
| Bhopal, MP | 4 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 33 |
| Guwahati, AS | 22 |
| Imphal, MN | 1 |
| Ambāla, HR | 3 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Udaipur, RJ | 3 |
| Gangtok, SK | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Lokesh G (@LOKaish) reported@bsnl_care What I got on previous complaint was just an SMS the ticket is closed. Without anyone trying to understand. BSNL aupport don’t even know what’s VoWifi.
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Akash Nag (@AkashNa72285944) reportedDear BSNL, Since yesterday 8:30 p.m. no network in my location please do the needful as soon as possible. District - Koraput Location - Dasamantpur Pin - 764028 @bsnl_care @BSNL_OD @BSNLCorporate
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PartTimeBakerFulltimeFangirl (@MgowdaSahaAlt) reported@insaneani_ Hmm, they might have got the factories of parsi brands which got shut down recently. Like Jio used BSNL they are going to use amul co-op logistics & raw materials for sure. They are not known to create their own supply chain.
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💙 𝐒𝐢𝐯𝐚𝐯𝐢𝐬𝐮𝐫𝐢𝐲𝐀 💙 (@sivavis_c) reported@bsnl_care @BSNLCorporate Very worst telecom sector #BSNL get lost. I say good bye BSNL 😡😡😡
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BSNLCare (@bsnl_care) reported@VJoseAbbas Dear Customer, As you are currently residing outside India, you may authorize a representative in India to visit the nearest BSNL Customer Service Center (CSC) on your behalf. The representative will need to submit a written request along with a valid authorization letter from you, a copy of your ID proof, and other required documents as per BSNL guidelines. The necessary verification process will also need to be completed by the representative.For any further assistance, please feel free to contact us. Regards, BSNL Care (Rashmi)
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BSNLCare (@bsnl_care) reported@RealArunBhatt Dear Customer, We apologize for the inconvenience caused to you and thank you for your patience. Your complain has been created on the helpdesk with the docket number I029200547869. Regards, BSNL-Care (Vikash)
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BSNLCare (@bsnl_care) reported@rahuldubey1974 Dear Customer, Thanks to write us. BSNL is committed to providing fair, reliable, and transparent services to all. Your feedback is valuable, and we are continuously working to enhance service quality and support. Regards, BSNL Care (Pravesh)
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BSNLCare (@bsnl_care) reported@VivekShharmaiin Dear Customer, We understand your concern, as multiple BSNL offices are showing on Google Maps, and it can be difficult to identify the correct one. We recommend confirming the nearest BSNL Customer Service Centre (CSC)/office through BSNL's official customer-care channels, as information on third-party platforms may not always be updated. You can also contact the BSNL Customer Care Helpline to confirm the appropriate CSC/office before visiting. Regards, BSNL Care (Ankit)
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BSNLCare (@bsnl_care) reported@sachinmeen38689 Dear Customer, We apologize for the inconvenience caused to you and thank you for your patience. Your complain has been created on the helpdesk with the docket number I026200543924. Regards, BSNL-Care (Vikash)
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Furqan Dangi (@FurqanDangi) reported@BSNLCorporate @DoT_India I want to raise a serious complaint regarding an extra charge of ₹3,000 for a single BSNL connection. I have been asked to pay this amount apart from the official BSNL charges. @JM_Scindia
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Ankit kumar (@Ankitjdvm1992) reported@jitendraverma__ @JioCare Choose @bsnl bcz airtel network always goes down after light shutdown.
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BSNLCare (@bsnl_care) reported@habibulbiswas Dear Customer, We apologise for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number I0219201131413 . Thank you for your patience. Regards, BSNL-Care (Gopal)
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BSNLCare (@bsnl_care) reported@SankethM4 Dear Customer, We sincerely apologize for the inconvenience you have faced. Please be assured that our team is actively addressing your complaint (H2925198663174) and will reach out to you shortly with a resolution. Regards, BSNL Care (Nishuka)
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BSNLCare (@bsnl_care) reported@DRJAGADESH Dear Customer, We understand your concern regarding the BSNL Free Entertainment TV app link issue. We apologize for the inconvenience caused. Kindly try accessing the app through the BSNL Selfcare App or search for the application directly on the Google Play Store. If the issue persists, please feel free to contact us for further assistance. Regards, BSNL Care (Abhishek)
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BSNLCare (@bsnl_care) reported@Vishwajits1998 Dear Customer, We apologize for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number H312199696993 . Thank you for your patience. Regards, BSNL-Care (Sahil)
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