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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • _Dj_Abdulla
    ratta taaa (@_Dj_Abdulla) reported

    Dear @BSNLCorporate @BSNLCare, Complaint No. F0329159437077 is still unresolved. My BSNL SIM shows no network on iPhone 14 Plus most of the time. Signal appears briefly and then disappears. The same SIM works in another phone, and other networks work fine on my iPhone.

  • YogendraKoderma
    Yogendra Pandit (@YogendraKoderma) reported

    @bsnl_care Dear sir It is also sad to inform you that every two or three days the BSNL tower is shut down due to which thousands of consumers have to face problems. When we talk to the local JE, we are repeatedly told that the cable gets cut Is cable cut every day?

  • IndiaPostOffice
    India Post (@IndiaPostOffice) reported

    @rajeevsaharsa01 As per SPOs Saharsa network connectivity issue at Panchgachhiya SO (852124) has been taken up with BSNL. BSNL authorities have assured that the issue will be resolved at the earliest. Inconvenience caused is regretted.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @hyvraipur05 Dear Customer, For assistance with your request, we kindly request you to visit your nearest bsnl office. They will be able to provide the necessary support and guide you through the process. Regards, BSNL Care (Nishant)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @personalbl67987 Dear Customer, Greetings of the day! We appreciate your patience and understanding. We have received an update from the concerned department regarding your complaint number F0315159368553. The reported issue has been successfully resolved. We kindly request you to verify the service at your end and confirm if it is functioning properly. Should you face any further issues, please do not hesitate to contact us. Regards, BSNL Care (Kusum)

  • MSRPKumar
    MKumar (@MSRPKumar) reported

    @bsnl_care I have ported from private operator to BSNL to support the company but pathetic network in Kerala! Not able to call no data service! Not able to even pay through UPI when standing on main city junction. This is the problem

  • rscompanyy
    RS & Co. 🇮🇳 (@rscompanyy) reported

    @JioCare absolutely pathetic service. Jio care never let me talk to customer care representative. Recently I inserted my 5g sim to 4 feature phone, there is not option to recharge the number with 123rs plan. Either help me or let me migrate to Airtel or Bsnl.

  • mukut_mb
    mukut (@mukut_mb) reported

    @BSNLCorporate @BSNL_KTK today I contacted police for emergency help, but to pathetic network and bad signal, I could not get emergency help. Why does bsnl staff takes free salary if the don't work. 90% network dead or bad. Can't make call or recieve call

  • _Dj_Abdulla
    ratta taaa (@_Dj_Abdulla) reported

    @bsnl_care Dear BSNL Care, Thank you for the update regarding Complaint No. F0329159437077. However, the issue is still not resolved. My BSNL number continues to show no network most of the time, with signal appearing only briefly before disappearing again. @BSNLCorporate @bsnl_care

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Royal_rajput249 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F042159885334  Reagrds, Bsnl- Care (Sahil)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @1965Ras Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (shahjahan)

  • IndiaPostOffice
    India Post (@IndiaPostOffice) reported

    @lavanyadeepak Sir/Madam,  It is intimated that Shastri Nagar Sub Post Office has been temporarily merged with the Adyar Sub Post Office, as the distance between the two Post Offices does not satisfy the prescribed establishment criteria. Further it has been observed that the distance between Adyar Post Office and the merged Shastri Nagar Post Office is approximately 800 metres to 1 kilometre, which is below the prescribed norm for opening a separate post office.              However, the Sub Postmaster of Adyar has been instructed to accord equal and efficient service to customers whose accounts were transferred from the Shastri Nagar Post Office as well as the existing Adyar Post Office account holders and to ensure prompt and courteous service to all customers so as to minimize inconvenience and provide efficient postal and savings bank services to all customers.            Further, it is intimated that a field examination has already been initiated to assess the prevailing situation and examine the feasibility of implementing suitable measures in accordance with departmental guidelines. In connection with server connectivity issues, it is intimated that he BSNL link at Mumbai has been down since this morning due to a power outage at the Data Centre and is currently under restoration.         Hence, online postal services (SB/PLI) could not be rendered across the country on 03.06.2026.          However, the issue has already been taken up with BSNL team for early restoration of services.          Inconvenience caused in this regard is regretted.

  • KJoshipura
    Kashyap Joshipura (@KJoshipura) reported

    @BSNL_GJ BSNL People are good. However BSNL FTTH contractor has misbeahaved and abused me at my residence during their FTTH introduction in front of Official. informed this incident to Vasna Telephone exchange Ahmedaabad. My Landline and Internet are not working since 26042026

  • ParagGharat10
    Mr. ट्रम्प तात्या (@ParagGharat10) reported

    @BSNLCorporate @CMDBSNL @robertravi21 My BSNL FTTH internet connection has been non-functional since yesterday 06/01 Despite making several phone calls, WhatsApp calls, and sending multiple messages to the local service provider and concerned BSNL office in Tal. Alibag Dist. Raigad, I have not received any response.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @personalbl67987 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is F0515159991375. Regards, BSNL Care(Mubeen)

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