BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kanpur, UP | 17 |
| Lucknow, UP | 9 |
| Kolkata, WB | 35 |
| Coimbatore, TN | 5 |
| Chennai, TN | 22 |
| Sant Ravi Das Nagar, UP | 1 |
| Guwahati, AS | 22 |
| Chāpra, BR | 1 |
| Amrāvati, MH | 1 |
| Shiliguri, WB | 2 |
| Trichūr, KL | 1 |
| Delhi, NCT | 12 |
| Chhindwāra, MP | 52 |
| Jaipur, RJ | 4 |
| Pune, MH | 19 |
| Muzaffarnagar, UP | 1 |
| Ahmedabad, GJ | 6 |
| Baripāda, OR | 1 |
| Gurgaon, HR | 1 |
| Indore, MP | 4 |
| Dimāpur, NL | 1 |
| Mansa, PB | 1 |
| New Delhi, NCT | 14 |
| Maihar, MP | 1 |
| Jamshedpur, JH | 3 |
| Patna, BR | 9 |
| Mumbai, MH | 8 |
| Pathanāmthitta, KL | 2 |
| Ranchi, JH | 5 |
| Hyderabad, TG | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@mukeshKkumawat0 Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 3 to 7 working days. Regards BSNL- Care (Kusum)
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Manojit Sarkar (@Manojit06827079) reportedBSNL tower Stand up ,No work. Network Issue, Jhargram,Balpahari,Bhurijhor CRPF Campus @BSNL_KOTD
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BSNLCare (@bsnl_care) reported@SuperFight13168 Dear Customer, For PIN code 743336, the nearest BSNL office/service point available is BSNL Store, Raghunathpur, Madhabpur, South 24 Parganas, West Bengal – 743336. You may visit the office for BSNL services and assistance.For further support, you may also contact BSNL Customer Care at 1503 (from BSNL mobile) or 1800-180-1503 (from other networks). Regards, BSNL Care (Sonu)
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sumit tomar (@sumittomar1126) reported@bsnl_care ROUTER WHICH EVEN NOT WORK 24HRS & WITHIN 24HRS PON BLINKING,IN WHICH LAW BOOK WRITTTEN THAT I NOT EXTEND MY WIFI TELL ME BSNL ??IF THAT HAPPENS THEN WHY BSNL FROM STATION TO SUB STATION TO NOT PROVIDE 1 CUSTOMER BROADBAND CONNECTION ,NOW TELL ME WHO & ON WHAT BASIS U SAID IT
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. Your complaint number I0330201305732 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Sourav)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to clarify your concern to ensure that the issue is correctly taken up with the concerned team. In your latest message, you mentioned “Please activate my number urgently” and “Ye number astitva me nahi hai / Sound showing”, and provided your number 827****151. However, in your previous communication, you had mentioned a network-related issue under Docket No. H3030198900217. Kindly confirm whether the activation issue regarding 827****151 is related to the same network issue already registered under H3030198900217, or whether this is a different/new issue, so that we can take the appropriate action. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@raghuvalangai Dear Customer, Greetings of the day! We regret the inconvenience caused to you due to network connectivity issues during power outages and adverse weather conditions in Valangaiman town. Your concern regarding power backup at the BSNL towers has been noted and will be shared with the concerned team for necessary review and action. BSNL is continuously working towards improving network availability and ensuring better service reliability for our customers. Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@ShikhaV85515742 Dear Customer, Greetings of the day! We apologize for the delay and inconvenience caused. We understand your concern regarding complaint number I023200456273. The concerned team is actively working on the issue and necessary actions are being taken on priority for its resolution. We will keep you updated with further information once received from the concerned team. Regards, BSNL Care (Neha)
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pkskisidhibaat (@pkskisidhibaat1) reported@BSNLCorporate @CMDBSNL @robertravi21 Still issue not solved, but messages is coming, complaint resolved. How bsnl resolving complaint without solve the problem. Really bsnl services are amazing. Like this reason lot of people going away from bsnl.
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BJP USA (@BjpInUsa) reportedCongress is nothing just burdon on country... You guys never satisfy or complement good governance. You jealous just can spread hate, fear and rumors in this country ... What about LIC.. BARBAD HO GYI THIS TUMHARE HISAB SE WHAT ABOUT BANKING SYSTEM.. BSNL BHI KHTM HO GYI THI TUMHARE HISAB SE... this is not 70-80s like india where your so called intellectuals can easily manipulate peoples of this country
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BSNLCare (@bsnl_care) reported@Praj94008934 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Dinesh)
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Copetimus Prime🌶️ (@CalmDevta) reported@IndianTintin_ @ban_opinion Its survival of the fittest which has led to the monopolies and duopolies. BSNL and other were like **** and Jio came and became no 1 provider as customers chose to go with jio and it is not govt which forced jio on the population.
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Ankit kumar (@Ankitjdvm1992) reported@jitendraverma__ @JioCare Choose @bsnl bcz airtel network always goes down after light shutdown.
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Tapas Kumar Maji. (@TapasKumarMaji6) reportedTo, The BSNL , My mobile no. 9498085815 has been facing serious network issues for the last 2–3 days. Incoming and outgoing calls are not working, while mobile data is available. Please check and resolve this issue urgently. @BSNLCorporate
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BSNLCare (@bsnl_care) reported@shashimisal Dear Customer, For assistance with your request, we kindly request you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Sonu)