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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Rahulaa15198556 Dear Customer, For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care(Mubeen)

  • mayankchy_07
    mayank (@mayankchy_07) reported

    @BSNLCorporate @BSNL_Bihar My broadband has not been working since 30 May. There is no internet connection at all, and it’s been several days now. Please resolve this issue urgently. This kind of service is really disappointing. Location: manigachhi, Bihar #BSNL #InternetDown

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @iamtutundey Dear Customer, We apologize for the inconvenience caused! We would like to inform you that our team is actively working on your issue (D2923143021064). As soon as we receive any updates, we will notify you promptly. Thank you for your patience. Regards, BSNL Care (Sangita)

  • bjub
    Harmony (@bjub) reported

    Trying to recharge my mom's mobile bsnl sim (Kerala )since yesterday and still failed. What's the issue? Customer care says it is a common issue and will be resolved in 2 hours since yesterday. It took 20min wait to talk to a customer care rep.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Helpwithsmile Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you,your complaint has been created on the helpdesk with the docket number D3012143551091. Thank you for your patience. Regards, BSNL-Care(Sonu)

  • HarshButFacts
    DivyanK (@HarshButFacts) reported

    @BSNLCorporate @JM_Scindia One the worst customer care service is #BSNL Absolute pathetic After 2 days of recharge and 6/7 customer care call I'm still unable to recieve otp/call They just said within 2 hours serice will resume #Bsnl = Bhai Sahab Nahi Lagega 🤬🤬🤬🤬🤬

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sagar_gurao Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you, your lead has been created on the helpdesk with the docket number D291143129808. Thank you for your patience. Regards, BSNL-Care(Sonu)

  • VinodRadheshyam
    Vinod Radheshyam Singh (@VinodRadheshyam) reported

    Harrasement and threatning from LokeshJi BSNL 94133941168 Non avaibility of Prepaid Sim from Bhiwadi301019 alwar @90km from bhiwadi,virtual payment ,QR Code for payments,Network issue in our area,Sim activation issue delay activation please arrange to resume

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Britto61 Dear customer, We apologize for the inconvenience caused. Please try again after some time and also try using an alternate method. If you continue to face the same issue, feel free to contact us.  Regards, Bsnl care (Sangita)

  • sachin_sanchi8
    Stop corruption (@sachin_sanchi8) reported

    @BSNLCorporate @BSNL_MH @CMOMaharashtra village mandure BSNL tower in Chafoli . Last 2-3 days no network. Why no one attend. We all are purchase BSNL sim . Village mandure district Satara taluka patan

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Hayy_Rakesh Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is D3023143323405. Regards, BSNL Care

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @HariNandan59576 Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number E0111143752584. Regards, BSNL-Care (VikashT)

  • Ashish1482
    Ashish Jain (@Ashish1482) reported

    @ViCustomerCare We can't call to landline numbers from VI mobile number to rajasthan bsnl landline number, this issue was already raised multiple times. Again we are facing the issue only in VI, the jio is working Ashish 9820558584

  • vijaysharma66
    vijay sharma (@vijaysharma66) reported

    @bsnl_care BSNL should appoint permanent lineman , technical support team in this SKTT road lahoul Pangi district Chamba HP. Every two days OFC is breaking. So BSNL should monitor daily this OFC line , also cordinate with BRO top officers and say to BRO to complete this work within 2 months

  • tanuaml
    Tanu Aml (@tanuaml) reported

    @bsnl_care @vip031284 @bsnl_care should ***** huge number of SIM stalls which would definitely spur more customer footfall in BSNL. more people are willing to takE BSNL but its accessibility to SIM cards is really insufficient. Pls do have more SIM kiosks.

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