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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • PrashanthKalasa
    Prashanth Acharya 🇮🇳(ತುಳು ಕನ್ನಡಿಗ ಮೋದಿ ಪರಿವಾರ) (@PrashanthKalasa) reported

    This so called No.1 telecom company @airtelindia is going to find the same fate of TATA DOCOMO, VODAFONE, BSNL, MTNL, HUTCH, their every service is so called online, they simply register complaint, close & no action, at my place Airtel signal is almost dead! Shame on you buggërs

  • Dynamo_2024
    Ocean Wave (@Dynamo_2024) reported

    @BSNLCorporate What about network availability? BSNL has failed to provide reliable network coverage in the NCR region for the past two years. Under these circumstances, what is the value of this plan and its promised benefits when customers cannot even access the network? msg 1 of 2......

  • mdaga63
    Manohar (Govind)Daga (@mdaga63) reported

    @mmpandey @TheMilObserverr Nowadays, gas supply agency under control So is BSNL like department They fear complaint X platform lodged complaints get through,they take action and confirm with us by calling to confirm Railway too So will pickup, slowly

  • NisargP_Shah
    Nisarg Shah (@NisargP_Shah) reported

    @Starcommander10 Jio and airtel only support more 5g areas and have unlimited data. VI not much helpful. Bsnl , still not in the race

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Dynamo_2024 Dear Customer, Greetings of the day! We apologise for the inconvenience caused. Your complaint has been created on the helpdesk with the docket number F127163269863 .  Thank you for your patience. Regards, BSNL-Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @P_K_Senapati Dear Sir, We sincerely apologize for the delay, Your complaint with the docket no. F1522164717527​has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Mubeen)

  • RRCTraders
    RRC Traders (@RRCTraders) reported

    Internet buffering in 2004 was speeder than today's BSNL mobile internet speed. Never recharge #bsnl . @BSNLCorporate

  • tradershub_in
    Abhishek Taori (@tradershub_in) reported

    The unlimited 5G data era is quietly coming to an endRight now, Jio, Airtel, and Vi all claim to offer "unlimited" 5G data. But let's be honest — only Jio actually delivers truly unlimited. Airtel and Vi have been playing games — soft caps, speed throttling, daily limits hidden in fine print. Thousands of users have already called this out. Once the honeymoon period ends, expect 5G data to come at a premium. Telecom companies didn't invest ₹1.5 lakh crore in spectrum just to give it away for free forever. Free was the bait. Premium pricing is the plan. So what happens next? We go back to good old fiber broadband. Most major broadband players offer around 3300GB monthly data with speeds ranging from 40Mbps to 1Gbps depending on what you pay. In cities, local broadband players are offering insane deals — 300Mbps at dirt cheap rates. If you're in a metro or tier-2 city, broadband will always beat mobile data on value. But here's the real problem — rural India. In villages, your broadband options are basically BSNL, and maybe Jio or Airtel if you're lucky. Local players don't go there because the economics don't work. So when 5G stops being free, rural users are left with either expensive mobile data or BSNL's inconsistent service. The digital divide isn't closing — it's just being repackaged under different marketing labels. Bottom line — enjoy your unlimited 5G while it lasts. The meter is about to start running. 📡💸

  • dipankundu22
    Dipan Kundu (@dipankundu22) reported

    @Subhamk95 @BSNL_UPEast I request everyone.. please do not purchase/use BSNL connection... It will make definite trouble to you and you will face backlash and insult because of having such a worst network from BSNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ManiWealthHQ @IndiaNewGen Hi, Greetings of the day! We sincerely apologize for the inconvenience caused. Please be assured that we are continuously working to improve our services. If you encounter any such issues in the future, please feel free to contact us at any time. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SuyogMarathe Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number (F111163021089) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Nishant)

  • manserpur
    Dr Ranjan K Singh (@manserpur) reported

    Complete BSNL mobile network blackout for the past 9 months in Baliya, Begusarai, Bihar. Zero signal present, causing immense trouble to local residents @DoT_India Please restore network. #PMO

  • vikram87326735
    vikram (@vikram87326735) reported

    @Akveq_ Even BSNL doesn't work when their is power cut

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Raman_musicking Dear Customer, To activate Missed Call Alert on BSNL, send an SMS with "ACT MCA" to 123. For deactivation, send "STOP MCA" to 123. Alternatively, dial *888# to activate via USSD. Charges may apply depending on your plan. Regards, BSNL Care (Mubeen)

  • harishkesavarap
    harishkesavarapau (@harishkesavarap) reported

    Spent ₹250 on a BSNL SIM (****2380) and got zero signal in return in Hyd center of the city. Disappointing service from a government telecom provider. This is exactly why customers move to Jio and Airtel. Please improve your network coverage. #BSNL @PMOIndia

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