BSNL Outage Map

Community Discussion

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BSNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BSNLCare (@bsnl_care) reported 13 minutes ago

  @anirbanguha40 Dear Customer, Greetings of the day! Your complaint has already been conveyed to the external unit of Dumdum Cluster for necessary action. It has been reported that the rebate for the dead period may be considered/waived after conversion of your existing copper cable line to an optical fibre (FTTH) connection. Further, if you still receive any additional recharge/billing charges for around 10 days, you are requested to feel free to contact us for further assistance and clarification. We regret the inconvenience caused to you and assure you of support. Regards, BSNL Care (Shahjahan)

• 
  ANAND PANDEY🇮🇳 (@ANAND_110404053) reported 13 minutes ago

  Kindly improve your bsnl fiber service Very poor service I am very disappointed @BSNL_OR @BSNLCorporate

• 
  Riztweet (@rizwansheriff) reported 15 minutes ago

  @JioCare if you cannot fix the issues , why are you providing service , you always don’t meet the customer expectations , BSNL is far more better and your voice IVR sucks…

• 
  Pushpanshu Ranjan (@PrincewarriorZ) reported 17 minutes ago

  @yabhishekhd Even the 5G has got nerfed. In my village, these is not FTTH. I got Jio Air Fiber and it really sucks. Me and my whole family about 5 people will have SIM converted to Airtel and BSNL.

• 
  BSNLCare (@bsnl_care) reported 19 minutes ago

  @RahulSardarSin2 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F197166310676  Regards,  BSNL-Care (Neha)

• 
  Amar (@Amar200184) reported 19 minutes ago

  @bsnl_care I tried bsnl customer care after selecting 15 option selected customer care thn a person answered with a back ground bep thn no response after 2 mins hung up.kya yehi ghante ki service de rahe hou I have a valid plan need to port n ur not allwing the sms go through

• 
  BSNLCare (@bsnl_care) reported 20 minutes ago

  @Ishita_Kedia_ Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. and you can  also visit  your nearest CSC center, for any further information or help, please feel free to reach out to us. Regards, BSNL Care (Shahjahan)

• 
  Rebatiraman Panda (@RebatiramanPan1) reported 22 minutes ago

  @BSNL_OR after a very good speed progress in bsnl net suddenly why speed reduction is there ?? Where ever trying it is showing network slow.. not abe to open any app. Any thing behind it ?? Banking app not working. When contacted to bank branches , simple reply is change bsnl sim

• 
  BSNLCare (@bsnl_care) reported 26 minutes ago

  @Sivamahesha Dear Sir, For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (VikashT)

• 
  BSNLCare (@bsnl_care) reported 29 minutes ago

  @anirbanguha40 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F1819166094937  Reagrds, Bsnl- Care (Sahil)

• 
  Prasenjit | ಪ್ರಸೆಂಜಿತ್ | প্রসেনজিৎ (@jerremee) reported 29 minutes ago

  @Vidyut Affordable - yes, service reliability (at least for BSNL, never experienced MTNL) was not so reliable. If one faced issues, they were at the mercy of babus.

• 
  Fr.Dipak Navliwala (@DipakNavliwala) reported 34 minutes ago

  @BSNL_GJ Being government company should provide service with less cost. The BSNL Gujarat circle steal needs improvement. At this level you charge so much how the people use....

• 
  BhuviTav (@BhuviTav) reported 35 minutes ago

  @DocRGM_ I have visited BSNL office before 2011 many times. I felt bsnl employees are one of the worst govt employees and they should be sacked. Govt employees are terribly lazy n they work based on bribe. That's the reason no govt org in india is efficient.

• 
  BSNLCare (@bsnl_care) reported 37 minutes ago

  @arijit_basu Dear Customer, To port to BSNL, SMS PORT [mobile number] to 1900. You'll receive a UPC code. Visit your nearest BSNL CSC with this code and valid ID proof to complete the porting process. Regards BSNL Care(Mubeen)

• 
  Markets by Zerodha (@zerodhamarkets) reported 37 minutes ago

  Phase II began in 2017 with a wider approach. States and private companies were brought in. Wi-Fi hotspots would be added within each Gram Panchayat to deliver that last stretch of connectivity. But BBNL lacked field staff, customer-facing systems, or day-to-day maintenance machinery. This is why the Cabinet approved merging BBNL into BSNL in 2022.