BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lucknow, UP | 4 |
| Thiruvananthapuram, KL | 4 |
| Chhindwāra, MP | 27 |
| Bhopal, MP | 7 |
| Kanpur, UP | 47 |
| Jaipur, RJ | 28 |
| Kolkata, WB | 31 |
| Panaji, GA | 1 |
| Pune, MH | 20 |
| Guwahati, AS | 15 |
| Jammu, JK | 1 |
| Udhampur, JK | 1 |
| Ahmedabad, GJ | 7 |
| Rājkot, GJ | 1 |
| Jodhpur, RJ | 3 |
| Rohtak, HR | 2 |
| Mumbai, MH | 20 |
| Indore, MP | 5 |
| Bengaluru, KA | 36 |
| Patna, BR | 8 |
| Bhubaneshwar, OR | 10 |
| Cochin, KL | 23 |
| Mohali, PB | 3 |
| Raipur, CT | 28 |
| Hyderabad, TG | 8 |
| Kannur, KL | 4 |
| Shiliguri, WB | 2 |
| Chennai, TN | 36 |
| Nagpur, MH | 6 |
| Fatehpur, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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ABHIJITH ANAND KUMAR 🎵 (@ABHIJITHANAND9) reportedDear team BSNL I have an issue of receiving OTP of banks as i am an MNP Customer from different Company this experience make me very uncomfortable @BSNLCorporate @BSNL_MH
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Proud Indian (@abhisake79) reported@JM_Scindia @BSNLCorporate @BSNL_KOTD - BSNL service in Kolkata ( proper Kolkata city ) is becoming from Bad to PATHETIC !! Network is fluctuating immensely, using data is a nightmare ( constant buffering) ..... do BSNL ppl get salary of is it just they are doing social service?
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BSNLCare (@bsnl_care) reported@ssksatheeshssk Dear Customer, Greeting of the day! We apologize for the inconvenience. Please share your full address with PIN code, nearest landmark, BSNL number, connection type (prepaid/postpaid), and an alternate contact number for assistance. Please note, if you do not provide the required details, we will not be able to generate your complaint. Regards BSNL-Care(Shahjahan)
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vira (@bhadjaviral) reported@airtelindia just fu***dup with your service. Even BSNL network internet speed in my area is better than Airtel. Since I have been complaining for the third time but not resolved at all even your internet speed day today it's going worst. No customer executive support by Airte.
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Tirtha G (@terrific_ghosh) reportedWhat happened in the basement: 1. Weak signal → garbled Cause #11 from an Airtel tower 2. Modem wrote "Airtel = forbidden" to the SIM 3. Phone tried Jio → Vi → BSNL. All rejected → forbidden Every network banned. In seconds.
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BSNLCare (@bsnl_care) reported@pradeep63419646 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your complaint number is E1133148697945. Regards, BSNL Care (Kusum)
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R S Kumar Yellapu (@r_yellapu) reported@BSNLCorporate Village or city, now enjoy with no connectivity issue always with BSNL. Just a curious thing to ask, how many new connection requests received and how many established in AP And Telangana in 2025-2026 FY. Do you have any answer??
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Sohel_biswal (@BiswalSohel) reportedIndia calls itself a welfare state, but welfare also means reliable public services. We pay taxes on almost everything so accountability matters.Huge public money goes into BSNL yt people still depend on pvt operators for better service. Whr is the accountability, @PMOIndia?
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Pratik Gavit (@Pratik_Gavit11) reported@BSNLCorporate @bsnl_care @BSNL_MH Last 5 hours BSNL No Network available My Area Address / 002,F-wing, Raul Nagar, Kurgaon, Boisar-Tarapur Road ,Kurgaon City / Boisar Land mark / Near Tata steel Ground. Pin code / 401502 Please resolve this issue 🙏
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Bsdk Mani (@BsdkMani45946) reported@BSNLCorporate My favourite BSNL please check that like a dangerous disease which comes back again and again your gotan tower not provide 4 g service again and again, please take proper medication and rectify asap
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Shivam (@ShringiShivam) reported3. I was Always supportive of Dr. Rajan Framework that, smart minds never comes back to India once they Left for higher education, meanwhile in China is was complete opposite. 4. India never rewards invention, Companies like ISRO could become like BSNL in sometime.
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BSNLCare (@bsnl_care) reported@rabindrakisan Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E1028148476523. Thank you for your patience. Regards, BSNL-Care
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Aakash Shukla (@imdakash) reported@BSNL_KTK if in Silicon valley of India, I won't get signal of #BSNL then where do I get the signal? I am not having signal on my number since yesterday and the number is attached with all bank and Aadhar. I am within the city yet no signal. Complaint no. E1214149151148
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Vishal (@vermavishal1829) reportedFacing issues with my BSNL sim. No incoming calls, no outgoing. All balance is gone. Not able to contact customer care as well on 1503 or 18001801503. Need assistance. @BSNLCorporate @TRAI
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Mohammad A Ali (@muhammadali_in) reported@BSNLCorporate @TelecomTalk What will be the use of the BSNL SIM when there's no network at all for a month?