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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • puneet_sharma89
    Puneet Sharma (@puneet_sharma89) reported

    @airtelindia No Network service in silvassa.. But Vi, Bsnl and Jio has network

  • saysatheesh
    Satheesh Kumar (@saysatheesh) reported

    @hail_mahesh @yuvcaptain @airtelindia Never.. I may convert to BSNL or stay in Airtel. Nothing else

  • daz_mah
    DazMah🔆 (@daz_mah) reported

    @BaluGorade Switch to JIO , VODAFONE Or BSNL . . In Cities BSNL is OK. .. Move out of AIRTEL. Nothing special in their service..

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @NKnitish534 Dear Customer, Greetings of the day! Sorry for the inconvenience caused to you!  We would request you to please wait for the refund. It will automatically be credited into your bank account within 7 working days.  Regards,  BSNL-Care (Shahjahan)

  • anand_ttr
    Anand (@anand_ttr) reported

    @R_N_Vaghani If #BSNL provides stable n/w, people will change to #BSNL. But their 4G frequently changing to 2G/3G. We have to again change it to 4G, using flight mode. Also if power goes off, we don't get #BSNL signal at all. This is another major problem. But they don't bother to fix these.

  • Aditya_Extd
    Aditya_Extd💝 (@Aditya_Extd) reported

    Good improvement of 4G by @BSNLCorporate at my location. Also they have turned off 3G HSPA+ Service, end of an era for sure. My internet journey had begun from BSNL 3G. But still nearby towers are still on 2G, recieving 4G services from almost a BTS 8KMs away. @bsnl_care

  • rahulseth01
    Rahul Seth (@rahulseth01) reported

    @bsnl_care My BSNL plan is valid until next year, yet I get daily SMS & calls saying it will expire soon. Customer care admits it can’t be stopped. What’s the point of sending these reminders when balance & validity are intact? Please fix this bug

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RohitKumar38270 Dear Customer, We apologize for the inconvenience caused. Your complaint number G1719179222826 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Shatrughan)

  • MichaelMahilan1
    Michael Mahilane (@MichaelMahilan1) reported

    @DARPG_GoI do something strict against BSNL. Their entire broadband system is practically in the "ICU" and absolutely no official wants to take any responsibility for it! If a customer complains about faulty internet, they casually take 15 to 20 days just to fix a basic issue.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @amonnayak13 Dear Customer, We acknowledge your concern regarding the BSNL service issue mentioned in the news report. The matter has been noted and shared with the concerned team for verification and necessary action. BSNL is committed to providing reliable services and improving customer experience. Regards, BSNL-Care(Sourav)

  • Inderjeetkumar_
    Inderjeet Kumar (@Inderjeetkumar_) reported

    Dear @BSNLCorporate, I visited BSNL Telephone Exchange, Pind Dholewal to collect my booked SIM. Staff refused to issue it, called the official ₹51 Freedom Offer "fake," and demanded ₹101. Kindly investigate and provide a written explanation.

  • MUSLIMHERALD
    MUSLIM HERALD (@MUSLIMHERALD) reported

    Land lines are hardly attended by GBA Officers. Cellphone Remains Always Busy. Common Man cant reach the Staff / Officer. Plz check PAY BSNL Bills out if Tax Payers Money. Plz Curtile the USE OF CELLPHONE in Office Hrs. WhatsApp No. Recently ANNOUNCED May Help @KBGBlrDevUpdate

  • Pankajsnb
    🙏🇮🇳🚩Pankaj Kumar🚩🇮🇳✌🙏 (@Pankajsnb) reported

    @BSNLCorporate @CMDBSNL why my new bsnl 4g sim not proper working for call & net kindly solve my issue. My no. Is 9455831533.

  • ItsHammadZafir
    Hammad Zafir (@ItsHammadZafir) reported

    @BSNLCorporate Very disappointed with service at your Bengaluru outlet while buying a new SIM. Only 2 staff (no gents), no Hindi speaking, rude behavior, no CCTV/facilities, and was overcharged Rs.250 for the SIM (corrected only after I objected). Please look into this. #BSNL

  • Sumanpa98184278
    Suman Paswan (@Sumanpa98184278) reported

    @BSNLCorporate apparently BSNL has again falsifyed as issue resolved, where issue is still there with their internal network @TRAI

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