BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 56 |
| Jamshedpur, JH | 3 |
| Delhi, NCT | 11 |
| Patna, BR | 9 |
| New Delhi, NCT | 12 |
| Kanpur, UP | 16 |
| Mumbai, MH | 9 |
| Pathanāmthitta, KL | 2 |
| Ranchi, JH | 5 |
| Hyderabad, TG | 11 |
| Ahmedabad, GJ | 6 |
| Bhubaneshwar, OR | 7 |
| Pune, MH | 22 |
| Ludhiāna, PB | 4 |
| Visakhapatnam, AP | 3 |
| Noida, UP | 1 |
| Bengaluru, KA | 8 |
| Dehra Dūn, UT | 2 |
| Cochin, KL | 5 |
| Kanniyākumāri, TN | 1 |
| Chennai, TN | 20 |
| Shillong, ML | 3 |
| Bhopal, MP | 4 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 32 |
| Guwahati, AS | 22 |
| Imphal, MN | 1 |
| Ambāla, HR | 3 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Christin Mathew (@christinmathe10) reported@BSNLCorporate @reliancejio BSNL and Jio have very poor network coverage in my area, while Airtel has much better coverage with several towers. Please urgently improve your network infrastructure and signal coverage in this area.
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BSNLCare (@bsnl_care) reported@VivekShharmaiin Dear Customer, Thank you for reaching out to us. For any BSNL-related services or document submissions, we request you to visit the nearest authorized BSNL Customer Service Center (CSC). You may visit the BSNL office/CSC available in your area or search for the nearest center through Google Maps by searching “BSNL CSC near me”. Kindly ensure that you submit your documents only at authorized BSNL centers to avoid any inconvenience. Regards, BSNL-Care(Sourav)
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BSNLCare (@bsnl_care) reported@habibulbiswas Dear Customer, We apologise for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number I0219201131413 . Thank you for your patience. Regards, BSNL-Care (Gopal)
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Pawan Rajasthan (@IampawanRj) reported@airtelindia poor network 3rd class service Airtel convert bsnl port out airtel
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shawn 🇮🇳 (@shawn_Indi) reported@Hyderabad_Now23 Believe or not I'm using bsnl as secondary Sim, maximum times I'm using bsnl data while using UPI payments. Not facing any issue thanks to @bsnl_care
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Praj (@Praj94008934) reported@BSNLCorporate This app needs otp to login My bsnl no. 9887724820 has some issue no incoming outgoing call/ sms despite valid recharge even in network area What to do
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kmoksha (@kmoksha) reported@bsnl_care Still, no mobile network - unable to use any services. Please update what action has been taken until now. If BSNL is not able to provide proper services, why are you people being paid from Public tax money ?
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BSNLCare (@bsnl_care) reported@Shubham_0107 Dear Customer, We sincerely apologize for the inconvenience and the delay in receiving action on your concerns in Piro, Bhojpur. We have noted the details regarding Freedom 2.0 Lead H2029194729541, CPGRAMS reference DOTEL/E/2026/0054885, and FTTH docket G1429178032181. Your concerns have been taken up with the concerned team, and the matter is being followed up for necessary action. We request you to kindly allow some time for the concerned team to review the issues and provide an appropriate resolution. We will share an update as soon as it is received. Regards, BSNL Care (Ankit)
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SREEJITH M PAI (@SMPAITVM) reported@mochaabubble @BSNLCorporate I talked about the poor people. They don't need Data or 1GB per day and Android mobile. So they need a monthly plan without data. An economy plan. BSNL 24 Days plan is including data Rs147/- So they should start plans without Data.
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Akash Nag (@AkashNa72285944) reportedDear BSNL, Since yesterday 8:30 p.m. no network in my location please do the needful as soon as possible. District - Koraput Location - Dasamantpur Pin - 764028 @bsnl_care @BSNL_OD @BSNLCorporate
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Talha Hussain Gulbargavi | طلحہ حسین گلبرگوی (@TalhaGulbargavi) reportedDear @reliancejio @JioCare if you stop leeching off BSNL and focus on your service .. then you’ll not need scamming of customers and can improve this fckng gutter you called service… please fckng stop your scams and start working!!
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Dr. Lokesh Pathak (@MeeLokesh) reported@bsnl_care @bsnl_care @TRAI the response provided is same as previous response and is nit satisfactory. Please provide relevant details as to when proper communication was done by BSNL to customer. Proof that proper communication was done . Timeline given to the client and how many days.
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sumit tomar (@sumittomar1126) reported@bsnl_care ROUTER WHICH EVEN NOT WORK 24HRS & WITHIN 24HRS PON BLINKING,IN WHICH LAW BOOK WRITTTEN THAT I NOT EXTEND MY WIFI TELL ME BSNL ??IF THAT HAPPENS THEN WHY BSNL FROM STATION TO SUB STATION TO NOT PROVIDE 1 CUSTOMER BROADBAND CONNECTION ,NOW TELL ME WHO & ON WHAT BASIS U SAID IT
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PartTimeBakerFulltimeFangirl (@MgowdaSahaAlt) reported@insaneani_ Hmm, they might have got the factories of parsi brands which got shut down recently. Like Jio used BSNL they are going to use amul co-op logistics & raw materials for sure. They are not known to create their own supply chain.
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BSNLCare (@bsnl_care) reported@MemeKumarIN Hi, Greeting of the day! To port your number to BSNL, first send an SMS with the message PORT (space) your mobile number to 1900. You'll receive a Unique Porting Code (UPC), valid for 4 days. Visit a BSNL customer service center with your ID proof, passport-size photo, and UPC code. Regards BSNL-Care (Neha)