BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Delhi, NCT | 10 |
| Ludhiāna, PB | 4 |
| Chhindwāra, MP | 53 |
| Visakhapatnam, AP | 3 |
| Noida, UP | 1 |
| Bengaluru, KA | 9 |
| New Delhi, NCT | 12 |
| Pune, MH | 21 |
| Kanpur, UP | 14 |
| Dehra Dūn, UT | 4 |
| Cochin, KL | 6 |
| Kanniyākumāri, TN | 1 |
| Hyderabad, TG | 11 |
| Chennai, TN | 20 |
| Patna, BR | 5 |
| Shillong, ML | 3 |
| Mumbai, MH | 8 |
| Bhopal, MP | 4 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 33 |
| Guwahati, AS | 23 |
| Imphal, MN | 1 |
| Ahmedabad, GJ | 6 |
| Ambāla, HR | 3 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Udaipur, RJ | 3 |
| Gangtok, SK | 1 |
| Erode, TN | 1 |
| Coimbatore, TN | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Varun (@varunnn_g) reportedGendu, Airtel 5G will not working in KSA, local partner Zain, STC or Etislaat will work since they have IR agreements. Fir oh BSNL 5G works in Dubai 😭
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Navneet Trivedi (@navneett113) reported@bsnl_care H2411196410727 has been closed without resolution. I have recharged my no on 16aug2026 through bsnl selfcare new app balance got deducted but not credited back pls check and resolve
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BSNLCare (@bsnl_care) reported@13SINGHNIRBHAY Dear Customer, Sorry for the inconvenience caused to you.Please provide your BSNL and alternate number for better assistance as we couldn’t find the same. Regards, BSNL- Care (Sonu)
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CLADUST (@sudiptopl_brp) reported@jitendraverma__ @JioCare Every network is same. Choose any. Low cost is bsnl
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RAHUL (@rahulhunts) reportedTeam says issue resolved without actually resolving is this the way bsnl gonna grow @CMDBSNL Unethical practices aren't the right way @JM_Scindia
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BSNLCare (@bsnl_care) reported@rahuldubey1974 Dear Customer, Thanks to write us. BSNL is committed to providing fair, reliable, and transparent services to all. Your feedback is valuable, and we are continuously working to enhance service quality and support. Regards, BSNL Care (Pravesh)
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BSNLCare (@bsnl_care) reported@pankajtrivendr Dear Customer, Kindly check the status of your recharge. If the recharge is showing as pending or failed, we request you to please wait for 3 to 7 working days. The amount will be refunded to your account. Thank you for your patience. Regards, BSNL Care(Pravesh)
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BSNLCare (@bsnl_care) reported@IndraYadav Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H2911198880841. Thank you for your patience. Regards, BSNL-Care(Sourav)
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BSNLCare (@bsnl_care) reported@LOKaish Dear Customer, Greetings of the day! As informed earlier, if you are still facing any issue, we kindly request you to visit your nearest Mobile Customer Service Centre (CSC). The concerned team will provide the necessary support and guidance regarding this matter. Regards, BSNL Care (Shahjahan)
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kmoksha (@kmoksha) reported@bsnl_care Since many days, there is mobile network outage. The BSNL customer care is not registering complaint, it straightaway transfers to feedback. So, kindly register my complaint and give a complaint number. And restore the mobile network immediately.
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CHARAN BADAL Dan (@CHARANBADALDan1) reported@BSNLCorporate @CMDBSNL @robertravi21 First of all you guys should expand your network and reach every village and city and before that please install a 4G or 3G tower in my village because I also want to be able to use BSNL SIM in my village.
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BSNLCare (@bsnl_care) reported@vssgranite Hi, We sincerely apologize for the inconvenience caused to you. Our team is actively working on resolving the issue, and we assure you that a solution will be provided soon. We kindly request you to please be patient for a little while longer. Regards, BSNL Care (Lokendra)
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BSNLCare (@bsnl_care) reported@sachinmeen38689 Dear Customer, We apologize for the inconvenience caused to you and thank you for your patience. Your complain has been created on the helpdesk with the docket number I026200543924. Regards, BSNL-Care (Vikash)
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BSNLCare (@bsnl_care) reported@Mr_MukeshSoni Dear Sir, Greetings of the day! For any assistance, you may contact BSNL Customer Care at 1800-180-1503. For obtaining a premium number, kindly visit your nearest BSNL Customer Service Centre (CSC). Regards, BSNL Care (Sangita)
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Lokesh G (@LOKaish) reported@bsnl_care What I got on previous complaint was just an SMS the ticket is closed. Without anyone trying to understand. BSNL aupport don’t even know what’s VoWifi.