BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 16 |
| Bengaluru, KA | 35 |
| Raipur, CT | 26 |
| Ahmedabad, GJ | 3 |
| Kanpur, UP | 37 |
| Bhubaneshwar, OR | 15 |
| Jabalpur, MP | 3 |
| Mumbai, MH | 18 |
| Pune, MH | 21 |
| Imphal, MN | 2 |
| New Delhi, NCT | 17 |
| Nagpur, MH | 4 |
| Chennai, TN | 50 |
| Jaipur, RJ | 21 |
| Shiliguri, WB | 1 |
| Cochin, KL | 20 |
| Guwahati, AS | 19 |
| Chandigarh, CH | 3 |
| Kolkata, WB | 29 |
| Pathānkot, PB | 1 |
| Aizawl, MZ | 6 |
| Patna, BR | 6 |
| Sūrat, GJ | 3 |
| Port Blair, AN | 1 |
| Kota, RJ | 1 |
| Shillong, ML | 5 |
| Hyderabad, TG | 5 |
| Kohima, NL | 1 |
| Bareilly, UP | 1 |
| Naharlagun, AR | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Shantanu Khanduri (@sk220697) reported@BSNLCorporate Hi , I’m currently abroad and trying to recharge my BSNL number online just to maintain its validity. I keep getting an 'invalid service class' error. Since I can’t access BSNL services outside India, could you assist or suggest a workaround?
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BSNLCare (@bsnl_care) reported@Arbind754 Dear Customer, Greetings of the day! We have received remarks from the concerned department stating that the issue has been marked as ''PLS CHK" If you are still facing the same issue, please feel free to contact us. Regards, BSNL Care(Sonu)
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prasad (@shivaprasa31563) reported@Wokeandhappy Freebies are not bad remove govt employee pension and give them to poor. abe Kutte i don't support Modi . Modid didn't privatise bsnl and wasted3 lakh crores on bsnl
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SUVADIP HALDER (@SHalder94337) reported@BSNL_WB @JM_Scindia Dear Sir, In spite of complaining to BSNL customer service the VOLTE service has not been activated for my BSNL number -7001436969 which I port in from JIO .The BSNL SELF CARE app is showing ridiculous reply against the complaint.
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mukeshkumar (@mukeshkumarmksh) reportedAbsolutely terrible experience! Bought a camera from @CPPLUS_Official but customer care is not ready to talk. Puts me on hold mid-call. Either solve my problem (BSNL SIM Issue) or refund my money. This kind of behavior towards consumers is intolerable.
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BSNLCare (@bsnl_care) reported@manojpatro20 Dear Customer, We have received remarks from the concerned department stating that the issue has been marked as ''CUSTOMER LATCHED IN 4G N/W & USING VOLTE SERVICE." If you are still facing the same issue, please feel free to contact us. Regards, BSNL Care(Sonu)
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TP Southern Odisha Distribution Ltd (@TPSouthOdisha) reported@mranjan59 Dear Sir, There is a power outage in the 11KV Malkangiri DNK feeder due to LT Cable fired at BSNL office. Please be assured that our technical teams are diligently working to restore power supply to the affected areas as quickly as possible.
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J Singh (@JSingh2929) reportedJansunwai complaint 40014626023782 closed without resolution. Bharat Sanchar Nigam Limited lost my documents and now refuses my security deposit refund My elderly parents are forced to visit offices repeatedly @CMOfficeUP @BSNLCorporate @BSNL_AGRA #BSNL #Jansunwai #ConsumerRights
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The_Righty (@Ruby1166551) reportedWhy BSNL services disrupted today?? My mobile data not working for the last 4-5 hours Will @bsnl provide me any extra data for this??
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Mustaq Ahmed (@MustaqAhmedd) reported@BSNLCorporate @CMDBSNL @robertravi21 My complaint has been resolved...thank you BSNL
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BSNLCare (@bsnl_care) reported@abhishekjain_x Dear Customer, Greetings of the day! We apologize for the inconvenience. You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care (Sangita)
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BSNLCare (@bsnl_care) reported@nikhilbos Dear Customer, Greetings of the day! We have received the following update from the concerned department: "Network issue resolved. Please check." Regards, BSNL Care (Nishuka)
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SATYAJEET PATRA (@patrasatyajeet2) reportedI am a BSNL customer, I recharged twice by mistake, I spoke to customer care, they said that the app has been recharged twice, only one will be active, I said pleag, extend it for me. Give it to me, he said no, I cannot do this, I am your customer, please refund me @narendramodi
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BSNLCare (@bsnl_care) reported@AMARTYABHUNIA5 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Complaint number is D2423140834804. Regards, BSNL Care (Kusum)
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7LKM (@07LKM) reported@Nabeelfish Bsnl has huge union problem,bad optics Modi selling India..that's what scamgressi supporters will claim. I don't think Modi is even thinking of bsnl ipo . Now focus is on ongc videsh recovering our lost investment in Venezuela . We can revive those assets..even videocon assets