BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 13 |
| Chennai, TN | 20 |
| Chhindwāra, MP | 52 |
| Patna, BR | 5 |
| Shillong, ML | 3 |
| Mumbai, MH | 9 |
| Delhi, NCT | 8 |
| New Delhi, NCT | 12 |
| Bhopal, MP | 4 |
| Bengaluru, KA | 10 |
| Ludhiāna, PB | 2 |
| Kanpur, UP | 12 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 35 |
| Guwahati, AS | 25 |
| Imphal, MN | 1 |
| Ahmedabad, GJ | 7 |
| Ambāla, HR | 3 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Pune, MH | 19 |
| Udaipur, RJ | 3 |
| Gangtok, SK | 1 |
| Erode, TN | 1 |
| Coimbatore, TN | 4 |
| Dehra Dūn, UT | 3 |
| Pānīpat, HR | 1 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 4 |
| Kālna, WB | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Prince (@MobileEnthu) reported@jitendraverma__ @JioCare Choose airtel or Vi don't go for bsnl one of the worst i ever seen in my life
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BSNLCare (@bsnl_care) reported@usernametizaa Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 7 working days. Regards BSNL- Care (Nishuka)
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BSNLCare (@bsnl_care) reported@RealArunBhatt Dear Customer, We apologize for the inconvenience caused to you and thank you for your patience. Your complain has been created on the helpdesk with the docket number I029200547869. Regards, BSNL-Care (Vikash)
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एक बापट, लाख बापट (@Yamaluqest) reportedI have already raised complaint on BSNL SELFCARE app, but it got automatically resolved without providing me any resolution. I have also sent email on a complaint portal, but still didn’t get any response. Please look into this on priority.
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BSNLCare (@bsnl_care) reported@snotyal1 Hi, We apologize for the inconvenience caused of you. We have received feedback from the concerned department regarding your issue. Our team is actively working to resolve it, and we expect it will be resolved very soon. Regards, BSNL-Care(Sahil)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. Your complaint number I0330201305732 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Sourav)
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majumderkr2 (@majumderkr1) reported@BSNL1 ~ Then-n-now the system BSNL reduces itself on customer's data , outgoing call , even USSD Code... BSNL towards mismaintenances of porting to porting that attempts !
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Manjunathswamy H (@mnhiremath25) reportedWorst experience with BSNL simcard - Got ported sim yesterday got activated at 11-30pm its 12pm now no services activated for incoming and outgoing. Customer care executives act like they work in 1980's put mail & raised complaint @BSNL_KTK @BSNLCorporate
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Christin Mathew (@christinmathe10) reported@BSNLCorporate @reliancejio BSNL and Jio have very poor network coverage in my area, while Airtel has much better coverage with several towers. Please urgently improve your network infrastructure and signal coverage in this area.
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Aʙᴅᴜʟ Kʜᴀᴅᴇʀ (@abdulkhader2321) reported@jitendraverma__ @JioCare they are all bad i have used airtel and jio and never seen any network for BSNL and Vi we are F88cked
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अनुराग 🇮🇳 (@VnsAnuTi) reportedHello, Big Mouth Broadband Operator @reliancejio For a company that talks so loudly about its network, this is an embarrassing level of service. The connectivity in Chaubeypur, Varanasi has been so pathetic for the last 15 days that you’re actually making BSNL look impressive. Local merchants are already discussing porting their Jio numbers. To make matters worse, even the JioFiber connection installed at my residence is down. 15 days of poor connectivity is not a “technical issue”. It is a failure of service. So, @reliancejio, what do you suggest? Should we stop wasting our time and port out?
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Satheesh Kumar S (@ssksatheeshssk) reported@BSNLCorporate Please do not ever go for bsnl. Zero customer service.
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Lokesh G (@LOKaish) reported@bsnl_care Really? I don’t have SMS. My previous 2 tickets closed. BSNL CSC don’t even know what’s VoWifi. @BSNLCorporate What else can we expect. Good for nothing. It takes nothing to push bsnl settings and vowifi profiles to customer. I have sent DM already. Do needful.
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BSNLCare (@bsnl_care) reported@ghoshbabugalaxy Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number I0223201162188 . Regards, BSNL-Care(Sonu)
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maverick (@maverick_usp) reported@RamaGanapa36231 Also Vijay Malya never said he won't be able to clear his debts. The Govt sold Air India with 15000 Cr liabilities where as Vijay Malya's entire debt was around 3500 Crores. Same Govt had bailed out Vodafone where as ready to sell of BSNL with 1000 Crore liability.
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