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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • yuvcaptain
    Yuvi (@yuvcaptain) reported

    @saysatheesh @hail_mahesh @airtelindia Problem with bsnl is call quality and connectivity.

  • Kumar62704021
    Kumar (@Kumar62704021) reported

    @CanaraBank @UnionBank_In I am facing serious issues installing and using your official mobile banking apps on my BSNL mobile number. Despite repeated attempts, the apps do not open or activate on my BSNL SIM. Kindly resolve this at the earliest or guide me with a proper solution

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @NKnitish534 Dear Customer, Greetings of the day! Sorry for the inconvenience caused to you!  We would request you to please wait for the refund. It will automatically be credited into your bank account within 7 working days.  Regards,  BSNL-Care (Shahjahan)

  • productive1344
    productive (@productive1344) reported

    @bsnl_care @devendukr03 I want to complain regarding my Bsnl Broadband, there is no internet connection. Pls help me.

  • ItsHammadZafir
    Hammad Zafir (@ItsHammadZafir) reported

    @BSNLCorporate Very disappointed with service at your Bengaluru outlet while buying a new SIM. Only 2 staff (no gents), no Hindi speaking, rude behavior, no CCTV/facilities, and was overcharged Rs.250 for the SIM (corrected only after I objected). Please look into this. #BSNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @lokeshgusai1988 Dear Sir, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. G192180130147 ​has been escalated to the department. Regards, BSNL Care (mubeen)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ijasnizamuddin Dear Customer, We apologize for the inconvenience caused. Your complaint number G1925180059344 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Sourav)

  • nbohabaari
    Gurumann (@nbohabaari) reported

    @BSNLCorporate @BSNL_CHTD @BSNL_TN Dear Sir, Chrompet fiber network has inherent loading issue last 4months, your agency is carefree not fixing it once for all. Netflix dont works, he comes & changes channels to test. BSNL gateway has problem? Why not inspect by BSNL officers? #9032130849.Help

  • darklordkk
    Karthik Kumar (@darklordkk) reported

    @TheRocketMediaX Playing devil's advocate - Even if this fire incident hadn't happened, the rosy picture you're painting wasn't a certainty. This being a govt unit would have suffered the same lethargy that PSUs did till early 2000s and would have probably been a cash dump like BSNL.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @rkb97official Dear Customer, We regret the inconvenience caused. Your network connectivity concern has been noted and shared with the concerned team for necessary action. BSNL is working to improve coverage and service quality. Regards, BSNL Care (Rashmi)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Shubham80638646 Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Our team is working on your issue (G2030180614869) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)

  • TauseebCena7
    Tauseeb Cena (@TauseebCena7) reported

    @djdiglipur @bsnlandamannic You can change the ftth plan from whatsapp through bsnl customer support number- 18004444

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ItsHammadZafir Dear Customer, We sincerely apologize for the inconvenience and unpleasant experience you faced at the BSNL outlet. Your feedback regarding staff behavior, facilities, and the SIM purchase charges has been noted and will be shared with the concerned team for necessary review and improvement. We value your association with BSNL and assure you that appropriate action will be taken to enhance customer service experience. Regards, BSNL Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @JayChi_09 Dear Customer, We apologize for the inconvenience caused. Your concern has been noted, and we request you to kindly wait for up to 7 working days for the refund to be processed and updated. If the issue persists beyond this period, please feel free to contact us for further assistance. Regards, BSNL Care (Shatrughan)

  • thaagam
    தாகம் (@thaagam) reported

    @narendramodi @narendramodi @BSNLCorporate Sir still this month rent not credited to bsnl vendors who have rented their properties for bsnl tower. Each and every month we are begging for rent. Pls help to get rent in time -senguttuvan journalist chennai

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