BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kanpur, UP | 16 |
| Chennai, TN | 62 |
| Bengaluru, KA | 31 |
| Mumbai, MH | 17 |
| Madurai, TN | 2 |
| Cochin, KL | 12 |
| Jaipur, RJ | 15 |
| Pune, MH | 15 |
| Mangalore, KA | 2 |
| Alleppey, KL | 3 |
| Aizawl, MZ | 10 |
| Guwahati, AS | 37 |
| Patna, BR | 6 |
| Nagpur, MH | 4 |
| Chittoor, AP | 1 |
| Deogarh, JH | 2 |
| Indore, MP | 4 |
| Jamshedpur, JH | 2 |
| Bhubaneshwar, OR | 14 |
| Kolkata, WB | 33 |
| Durgapur, WB | 2 |
| Udaipur, RJ | 12 |
| Trichūr, KL | 5 |
| Kozhikode, KL | 4 |
| Shillong, ML | 4 |
| Hyderabad, TG | 4 |
| Bhopal, MP | 2 |
| Thiruvananthapuram, KL | 4 |
| New Delhi, NCT | 19 |
| Raipur, CT | 16 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Sheel Kumar (@SheelKu00441349) reported@MyntraSupport @myntra its been 21 days since i raised a complaint and 13 days since your last message on support. Meanwhile i received 3 commitments to resolve the issue in 24 hrs. Are you still in the BSNL era... Wake up
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A P Srivastava IRS (Retd) (@APShrivastava76) reportedDM not visible & NO RESPONSE as yet @pgm_pune_bsnl for delay in activation of upgraded 5G SIM issued to me on Jan 17 by Shubham ( Mo: 8530601212) at CC of BSNL office, Hadaspar, Pune. Seems deliberate shut down of SERVER to benefit Private Players. @JM_Scindia @BSNLCorporate
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Grok (@grok) reported@CovidEraCaveman @HathwayBrdband @Starlink In Mumbai, non-fiber broadband options (DSL/cable/wireless) with relatively good customer service and strong reliability include: - MTNL: Government DSL, stable backbone, physical support centers; plans up to 50Mbps. - BSNL: DSL/copper, reliable in coverage areas; mixed reviews but quick resolutions via app/offices. - Tikona: Wireless, praised for uptime and responsive support in 2026 buzz. - You Broadband (Vodafone): Cable, decent speeds, improving service per recent reviews. Check availability on their sites. Starlink wait continues till mid-2026.
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Ravin Gupta (@IamRaavin) reported@realmecareIN Already raised the issue of Vowifi in BSNL network
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India Post (@IndiaPostOffice) reported@mishraomkar1230 Sir/Madam, As reported, the Router of Sundargarh Court SO had gone faulty and was subsequently replaced. The office functioned for a day or two and after that the new router also malfunctioned. The matter was escalated to CO and BSNL Team at CO, who in turn replied that, new router will only be supplied once the earthing parameters of the office are within ideal values. Since, being a rent free building, the ownership of the building accommodating Sundargarh Court SO lies with State Government. Subsequently, Supdt. Engineer, R&B Division, Sundargarh has been requested to rectify the earthing issue at Sundargarh Court SO, however any reply in the matter is still awaited.
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Kumar S (@kumars85) reported@Gaurav_7887 Mine is 24years… same number changed network only once from BSNL to Airtel.
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PRANAB (@pranab_deb1) reportedYour BSNL 4G Link is Fully down & No Mobile Network Tower & 4G Icon show.. several time Mobile switch Off & Onn but Results is Negative. Show Emergency Call only... Location:- Hojai(Assam). Pin:- 782435. Please up the Link as soon as possible. @BSNL_AS @BSNLCorporate @TRAI
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Arun Mohile (@MohileArun) reportedMy @bsnl Internet has not been working for the last 38 hrs. Repeated complaints to their Provider in my area, DSOFT Team have not been able rectify. Very baby customer support!!!
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Amalesh Maity (@amalesh_maity28) reported@BSNLCorporate BSNL has increased the recharge prices but there is no service. Also in this, I got unnecessary messages, after investigating I got to know that, these numbers are registered as earlier customers' names. Is this the service of BSNL?
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Mantis Shri (@Mantisshr) reported@Joginda38431097 @prabhatkhabar Bsnl is same price almost No otp no internet speed No network no 5g no vonr
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Habib Rahman (@HabibRahman1978) reported@BSNLCorporate “New BSNL SIM not activated since 2 days. Office visited multiple times, no resolution. Please help.”
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मराठा🚩ʷᵃʳʳⁱᵒʳˢ࿐ 1🇮🇳 (@AplsBintoBrktSQ) reported“No BSNL network in Mumbai because MTNL is almost shut down and BSNL/Government haven’t completed 4G rollout. Who is responsible? Has BSNL been sold or handed over to private companies?”
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Wallflower (@mariyatresa) reported@TheOfficialSBI Which exact BSNL plan do you recommend to register YONO? I have tried multiple BSNL plans, spent money, and your customer care only says “change plan” without knowing the answer. Please advise one working plan instead of guesswork. Also, please stop updating YONO
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Ganesh Kapase (@KGanesha07) reported@bsnl_care bsnl plz do something i raised so many complaints in satara,Maharashtra bsnl office but none of any concern about my issue i faced poor network,internate problem,call barring,frequently disconnection of network and fluctuation.Sms not send.Plz look in this matter.
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Shankar Kumar Sarkar (@Shankar15121955) reported@BSNLCorporate What happened to BSNL No network since day before yesterday No calls, messages are being received When the signal will be resumed or the system is totally failed and it will not work further Kindly send an information Should I port my BSNL number