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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hyderabad, TG 14
Bengaluru, KA 12
Chennai, TN 18
Guwahati, AS 25
Pune, MH 30
Delhi, NCT 13
New Delhi, NCT 10
Port Blair, AN 1
Thoothukudi, TN 1
Indore, MP 4
Udaipur, RJ 2
Durgapur, WB 2
Chhindwāra, MP 57
Kolkata, WB 25
Kāndi, WB 1
Hamīrpur, HP 2
Jodhpur, RJ 2
Shiliguri, WB 3
Agra, UP 4
Cochin, KL 10
Kanpur, UP 6
Coimbatore, TN 8
Mysore, KA 2
Kotdwāra, UT 1
Sopur, JK 3
Thiruvananthapuram, KL 7
Visakhapatnam, AP 4
Vadodara, GJ 1
Bānposh, OR 1
Rohtak, HR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • royalist_1947
    Enlightened Despotism 👑 (@royalist_1947) reported

    @Iamsamirarora Like BSNL, tax payer funded BHIM has lower fixed cost and yet its transcation cost will never be below Phonepe. Moreover BHIM will be infiltrated from inside to make the app bug prone. All this would mean people would prefer phonepe. Socialize cost; privatize profit.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Rajeshmerchant Dear Customer, Greetings of the day! We apologize for the inconvenience caused. BSNL is continuously working towards improving its services and providing a better customer experience. We appreciate your patience and support. Regards, BSNL Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @vaibhav74911467 Dear Customer, Sorry for the inconvenience caused to you.Please provide your alternate number for better assistance as we couldn’t find the same. Regards, BSNL- Care(Sonu)

  • GuptaSaura66313
    Saurabh Gupta (@GuptaSaura66313) reported

    @BSNLCorporate Recharge done, but still getting No Network/No Service on my BSNL SIM in Noida. Please check and resolve the network issue urgently. #BSNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @anilmakala1 Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. We would like to inform you that the refund process is under progress. Kindly wait, as the refunded amount will be automatically credited to your bank account within 7 working days. We appreciate your patience and understanding. Regards, BSNL Care (Neha)

  • commonman1521
    Common_Man_1521 (@commonman1521) reported

    @BIGGB3 @LavaMobile BSNL didn't launched 5G yet so select network as 4G

  • AshishNayak03
    Ashish nayak (@AshishNayak03) reported

    @bsnl_care Please activate VoLTE in my bsnl sim. Registered complaint in bsnl selfcare app with complaint number: H0822188847330

  • iyawarlatif
    Yawar🍁🍂 (@iyawarlatif) reported

    @bsnl_care @DoT_India Total communication shutdown on my BSNL number for 5 DAYS despite an active recharge & full network signal on screen. Still, zero incoming/outgoing calls, no internet, & even 1503 is dead. Absolute negligence! I am suffering severe personal/financial losses.

  • sandybaliga
    Sandy Investor (@sandybaliga) reported

    @Neend_Ki_Rani @JioCare The network issue was drom the day of launch. The day they stopped the free service, I threw away their SIM. Pathetic to the core... Anything worser than Jio is BSNL..

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sutmail23 Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care(Sangita)

  • Kristy_Barb_
    Kristy Barb (@Kristy_Barb_) reported

    @Indian_Analyzer many are going to move to bsnl from jio! dumbanis lack common sense that without service and customer care, they are extorting!

  • SikderSaptarshi
    Saptarshi Sikder (@SikderSaptarshi) reported

    @bsnl_care Madam, the details have been shared in DM. The 4G network is available in my location. However, it fluctuates too often and shifts into 2G mode which is the reason I am unable to use the internet. If service improves i can switch to BSNL postpaid.

  • GndcTrust
    Gopinath Dham Charitable Trust (@GndcTrust) reported

    11th August 2026 BSNL Fiber line Nos 06724-237656 06724-267636 are down since 6th July 2026. Will it be ever repaired or should we wait till 15/08/2047 to see Vikashit BSNL ? Why have we to pay bill for No service?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Masale_Dose Hi, For better assistance, you can contact our BSNL customer care helpline at 1800-180-1503. or you can visit your nearest BSNL (CSC) for more personalized support. We are here to assist you and ensure your concerns are addressed. Regards,  BSNL-Care (Nishuka)

  • ImGopiKrishna
    Gopi Krishna (@ImGopiKrishna) reported

    @BSNLCorporate and @bsnl_care BSNL FTTH has been down for the last 2 days. Complaint No: 115700233. Despite repeated follow-ups, no technician has visited. Every time I’m told “today”, but no resolution. Kindly resolve this issue urgently. #BSNL #BSNLFTTH #FTTH

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