BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Shiliguri, WB | 3 |
| Coimbatore, TN | 7 |
| Indore, MP | 7 |
| New Delhi, NCT | 15 |
| Aurangabad, MH | 1 |
| Chennai, TN | 39 |
| Jaipur, RJ | 31 |
| Raipur, CT | 29 |
| Thiruvananthapuram, KL | 6 |
| Pune, MH | 22 |
| Rānikhet, UT | 1 |
| Lucknow, UP | 4 |
| Chhindwāra, MP | 31 |
| Guwahati, AS | 15 |
| Kanpur, UP | 51 |
| Mysore, KA | 1 |
| Ranchi, JH | 1 |
| Ahmedabad, GJ | 7 |
| Udaipur, RJ | 3 |
| Rohtak, HR | 3 |
| Durgapur, WB | 2 |
| Hisar, HR | 1 |
| Tezpur, AS | 1 |
| Mormugao, GA | 1 |
| Bengaluru, KA | 33 |
| Aizawl, MZ | 6 |
| Cherthala, KL | 1 |
| Chandigarh, CH | 5 |
| Faridabad, HR | 1 |
| Bhopal, MP | 7 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@PraveenPrasoo Dear Customer, Greeting of the day We apologize for the inconvenience caused. To assist you with your request, we kindly advise you to visit your nearest Customer Service Center (CSC) for further support. Regards, BSNL-Care(Shahjahan)
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BSNLCare (@bsnl_care) reported@edbishal Dear Sir, To disconnect your BSNL connection, kindly visit the nearest BSNL Customer Service Centre and submit a written disconnection request along with your ID proof and account details. Our team will process your request at the earliest. Regards, BSNL Care (Rashmi)
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BSNLCare (@bsnl_care) reported@AndrioXavier Dear Customer, We apologize for the inconvenience. Kindly visit your nearest Customer Service Center (CSC) for further assistance. The team will guide you through the process and ensure your concerns are addressed. Regards, BSNL Care (Mubeen)
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BSNLCare (@bsnl_care) reported@Jambukeswaran Dear Customer, We have received remarks from concern department "The fault is currently being attended by the technical team." Regards, BSNL Care(Rashmi)
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Sudip Banerjee (@sudip_iitkgp) reportedDear Modi ji, customers should not be charged on a prepaid basis for services that are not properly delivered. BSNL users are facing prolonged network and data issues despite repeated complaints. @PMOIndia @BSNLCorporate @DoT_India #BSNL #ConsumerRights #NetworkIssue
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subhrajit mukherjee (@subhrajitcal) reported@bsnl_care The problem is not solved,bsnl sim is not working this sending pin code। So what are you doing ,and what are solved।pls reply।
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BSNLCare (@bsnl_care) reported@RohitSi64749886 Dear Customer, Your Complaint With Docket Number E148150163011 has been readdressed by the concerned team with nodal remark ''issue resolved'' If you are still facing the same issue, please feel free to contact us. Regards BSNL-Care (Sonu)
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Anjani Shahi 🇮🇳 (@AnjaniShahi) reported@BSNL_BIHAR @CMDBSNL : Trying to change my BSNL broadband plan for the last 1 month for our village connection. Called customer care multiple times, but every time the response is either “server down” or “contact local office.” Broadband No.: 06223-231380 Mobile: 9709460754
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BSNLCare (@bsnl_care) reported@aryanrajseo Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E1529150501042. Thank you for your patience. Regards, BSNL-Care (Avantika)
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BSNLCare (@bsnl_care) reported@raghuvalangai Dear Customer, Greetings of the day! We have received remarks from concern department "The issue is being addressed and will be resolved shortly. We appreciate your patience." Regards, BSNL Care (Neha)
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BSNLCare (@bsnl_care) reported@santhoshzayne Dear Customer, For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL Care (Mubeen)
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S.Khoj (@ersohankhoj) reportedNew complaint ID 1065420241.Requesting immediate repair! #DigitalIndia #BSNL
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BSNLCare (@bsnl_care) reported@nileshpremyogi Dear Customer, Greetings of the day! We have received remarks from concern department "Now customer can not forward their call its own. You have to contact nearest customer care centre." Regards, BSNL Care (Nishuka)
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D Boobalan (@DBoobalan1994) reported@bsnl_care I flagged low speed during install, but the BSNL officer ignored it & refused to log a complaint. This "negligence by design" is how BSNL Chennai hides failures. @TRAI, investigate the Madhavaram branch for blocking grievances! 🚨 #BSNL #Chennai #TelecomScandal
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Common_Man (@venkadais) reported@BSNLCorporate @CMDBSNL @robertravi21 BSNL services are not reachable to customers... First of all stop telling us we have no money to provide quality service. Restructure your organisation without corruption. BSNL is always in the last position to push Pvt.
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