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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Indore, MP 9
Kolkata, WB 36
Chandigarh, CH 9
Kanpur, UP 50
Visakhapatnam, AP 3
Bhopal, MP 9
New Delhi, NCT 10
Vadodara, GJ 1
Aizawl, MZ 6
Mumbai, MH 17
Chennai, TN 31
Lucknow, UP 7
Imphal, MN 3
Thiruvananthapuram, KL 10
Pathanāmthitta, KL 2
Bengaluru, KA 31
Ahmedabad, GJ 8
Chhindwāra, MP 39
Dehra Dūn, UT 5
Hyderabad, TG 11
Delhi, NCT 2
Bālurghāt, WB 1
Durgapur, WB 3
Kharagpur, WB 1
Roorkee, UT 1
Guwahati, AS 15
Patna, BR 7
Bhubaneshwar, OR 14
Pune, MH 22
Varanasi, UP 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Lipstick_Logic
    Call me Sal (@Lipstick_Logic) reported

    @IndianTechGuide Is this done to push the usage and support BSNL ?? But it will be a loss for Vodafone which is also struggling with Jio and Airtel duopoly! Hope this has been thought through.

  • Imabhinavvv
    𝗔𝗯𝗵𝗶𝗻𝗮𝘃 (@Imabhinavvv) reported

    Paid ₹300 on portal to port BSNL to Jio. 3 days passed, no SIM delivery. @JioCare WhatsApp bot is looping errors & English phone support connects only to Hindi agents who can't help. Terrible onboarding experience! Fix this. Order ID: NO0001DOQ3Y0 @reliancejio ​#RelianceJio #MNP

  • sushilsingh7688
    Sushil Singh (@sushilsingh7688) reported

    @deepdownanlyz BSNL telephone exchange is in my area. A few years back the situation was that when electricity went off the mobile phone signals disappeared till the generator was turned on by them. After porting, never dared again for such fun.

  • divaneja
    Divesh Aneja (@divaneja) reported

    @tushar9590 use bsnl gsm sim once in lifetime and if you use it again, i will pay for your prepaid for an year. It is worst telecom service, india has. you cannot change network till 90 days due to cool off period. you will not be able to make a single qr payment.

  • Remorashi
    Akshay (@Remorashi) reported

    @Airtel_Presence 0 response. Just a useless automated reply. Refund my recharge amount, i will port my number to jio or bsnl. 3rd class customer service by 3rd class company. #airtelscam #scam @airtelindia @Airtel_Presence

  • sudip_iitkgp
    Sudip Banerjee (@sudip_iitkgp) reported

    @bsnl_care BSNL is taking prepaid money from customers but failing to provide reliable internet service. Despite repeated complaints, there is still no proper resolution.

  • Kartikwt
    Krtik (@Kartikwt) reported

    2 months. Multiple complaints. Countless calls. Still no proper internet from BSNL. Every time: “Sir, the issue will be resolved soon.” Soon = 60+ days apparently. How are people supposed to work/study like this? @BSNLCorporate @BSNL_KTK

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @jayraj87338 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E291156819011 . Thank you for your patience. Regards, BSNL-Care (Sahil)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @scsctm Dear Sir, For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (VikashT)

  • kadamsachins
    Sachin Kadam (@kadamsachins) reported

    @Indian_Analyzer This profit may not be sustainable in the long run. Like many others, I queued up to acquire a BSNL SIM card, only to be disappointed by the poor service quality afterward."

  • vivek_sivam
    Vivek (@vivek_sivam) reported

    @yabhishekhd Airtel and JIO comes with Wi-Fi, DTH and OTT support. BSNL Q5G is nothing but only Wi-Fi that's not a good deal these days.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @nbdas25 Dear Customer, We sincerely apologize for the inconvenience caused. Please be informed that our team is actively addressing your complaint number (E2123153185806) and will reach out to you shortly with a resolution. We appreciate your patience and understanding. Regards, BSNL Care (Lokendra)

  • productive1344
    productive (@productive1344) reported

    @bsnl_care @VivekPalReal I want to complain regarding my Bsnl Broadband, there is no internet connection. Pls help me. BSNL Telephone no. 01332297989

  • lordpaplu
    Smarty Ustad (@lordpaplu) reported

    @payal_trustable Using bsnl 100mbps plan. Service provider is private and has partnership with BSNL. Only private operators provide best service.

  • Heet_patel72
    Heet Patel (@Heet_patel72) reported

    @BSNLCorporate @BSNL_GJ Already struggling with poor BSNL service, and now this recharge issue too. I recharged ₹997 plan (150 days validity) while my ₹2399 plan was still active, but BSNL activated it immediately instead of after expiry. mobile no ending with -242. #BSNl

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