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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Nishant71777813 Dear Customer, We regret the inconvenience caused. BSNL office working hours may vary as per local arrangements. Kindly visit the BSNL office during official working hours on the next working day for assistance. Our team will be happy to help you. Regards, BSNL-Care (Gopal)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @nbagai111 Dear Customer, We regret the inconvenience caused. Kindly share your BSNL number/account details along with the complaint reference number via DM so that we can verify the billing dispute and service-related concerns. We assure you that the matter will be checked and necessary assistance will be provided. Regards, BSNL-Care (Sahil)

  • hmharshitpandey
    Harshit Pandey  (@hmharshitpandey) reported

    Dear @JioCare I applied for a Jio Retailer account over a week ago, but it is still not activated. I have contacted support, yet there has been no resolution or clear update. A week for a retailer activation is disappointing. At this pace, even BSNL's service feels faster than

  • AdvNirajSharma
    Advocate Niraj Kumar Sharma (@AdvNirajSharma) reported

    @ViCustomerCare No network. I ported my BSNL connection to Vi, but I think it was the wrong decision

  • chaturvediabhi4
    Abhishek Chaturvedi (@chaturvediabhi4) reported

    @bsnl_care @BSNLCorporate @MTNLOfficial Trusted BSNL and linked it to my bank account, expecting reliability. Instead, no OTPs, delayed bank SMS, and frequent network outages made banking impossible. My only relief is that I never switched to a postpaid connection.

  • jhadevanshu
    Devanshu Jha (@jhadevanshu) reported

    I complaint 3 days ago about my BSNL sim support issue in OnePlus nord ce4...@BSNLCorporate do nothing. They told me in my dm that they do take some actions..And trust me guys they are just clown..Dear @BSNLCorporate who is responsible..You guys are just a clown. #dontusebsnl

  • mkhader4u
    Abdul Khader (@mkhader4u) reported

    @BSNLEmployees BSNL can again become best mobile and landline service provider but I don't know it is bsnl itself that is damaging it's image. No marketing and business strategy.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @guripanjaab Dear Customer, We apologize for the inconvenience caused. Your complaint number G1212176909622 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Sourav)

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @bsnl_care What's the problem in fixing the current tower with ups?Why needed only new tower for fix ups in old tower?Do bsnl has more money?Bsnl only knows to built towers and to fix ups in old tower? @PMOIndia so,finally bsnl what it's customer to port out to other network without signal?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @HelpNaturerecov Dear Customer, We sincerely regret the inconvenience caused and understand your concern regarding the delay. As per the latest update received from the concerned team, the proposed new 4G site is under planning and implementation, which may take some time. Please rest assured that the concerned team is actively working on the matter. As soon as there is any progress or the issue is resolved, the same will be communicated to you. We appreciate your patience and understanding. Regards, BSNL Care (Shatrughan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RayaraBhakta Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Dinesh)

  • ajeet__sharma_
    Ajeet Sharma (@ajeet__sharma_) reported

    Dear BSNL Team, I am using a BSNL Fiber (WiFi) connection, but my internet keeps disconnecting again and again. I have tried contacting the customer care multiple times, but no one answers the calls @BSNLCorporate @BSNL_RJ @BSNL_TN

  • veteranjana
    jana (@veteranjana) reported

    @NewsArenaIndia I recently ported out from BSNL. Very very poor coverage.

  • InsaneCinzios
    SAHIL CHOWDHURY 🇮🇳 (@InsaneCinzios) reported

    @BSNLCorporate yet nothing has been resolved. Now, after failing to provide the service I'm paying for, you're asking me to visit a BSNL office just to disconnect it. Seriously? I didn't have to visit an office to get the connection, so why should I have to waste my time just to cancel it?

  • BeingUmeshNayak
    Umesh Nayak (@BeingUmeshNayak) reported

    @BSNLCorporate Old VoLTE issue is still unresolved & now a new one,my ₹225 pack promises 2GB/day but cuts off at 1GB/day. Customer care doesn’t answer,the app is broken & DMs are ignored. Why 5G when 4G doesn’t work? Forced to port out now.Fix this! #BSNL @DoT_India @JM_Scindia

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