BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kawardha, CT | 1 |
| Durgapur, WB | 3 |
| Guwahati, AS | 16 |
| Chhindwāra, MP | 43 |
| Mumbai, MH | 20 |
| Chandigarh, CH | 11 |
| Roorkee, UT | 2 |
| Bengaluru, KA | 32 |
| Delhi, NCT | 5 |
| Aizawl, MZ | 6 |
| Kanpur, UP | 49 |
| Jaipur, RJ | 23 |
| Bhubaneshwar, OR | 12 |
| Meerut, UP | 3 |
| Raipur, CT | 26 |
| Kolkata, WB | 34 |
| Hisar, HR | 2 |
| Lucknow, UP | 8 |
| Indore, MP | 8 |
| Visakhapatnam, AP | 3 |
| Bhopal, MP | 8 |
| New Delhi, NCT | 10 |
| Vadodara, GJ | 1 |
| Chennai, TN | 25 |
| Imphal, MN | 3 |
| Thiruvananthapuram, KL | 9 |
| Pathanāmthitta, KL | 2 |
| Ahmedabad, GJ | 8 |
| Dehra Dūn, UT | 5 |
| Hyderabad, TG | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@shah031993 Dear Customer, We sincerely apologize for the inconvenience caused. Your complaint (F0119158166796) has been escalated to the concerned department, and you can expect a response shortly. We appreciate your patience in this matter. Regards, BSNL-Care (Sourav)
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Shubhashish (@IamShubhashish) reported@bsnl_care Don't give false assurances because you can't take decisions for BSNL, I am using BSNL since 2012. Earlier at least there were 2g network in villages of Odisha, now there is no network in the name of 4g.... Pathetic...
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BSNLCare (@bsnl_care) reported@hemant0588 Dear Customer, Yes, we have noted your concern regarding Aadhaar card making. We can raise the complaint on your behalf if you share the required details (full address, pin code, BSNL number, connection type, and an alternate contact number). Regards, BSNL Care(Gopal)
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BSNLCare (@bsnl_care) reported@ddroutjh Dear Customer, We apologize for the repeated messages you received. If you have already recharged, please ignore these alerts. If not, kindly recharge to restore full services. Thank you for your understanding. Regards, BSNL Care (Sourav)
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Abu Shahma (@Abushahma24) reported@BSNLCorporate @TRAI @DoT_India Customers pay bills on time. Why can't BSNL provide basic service on time? 10 days without internet. 10 days of excuses. Enough is enough.
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Mridun Gupta #MGArchives (@TechieMridun) reported@BaliHardik Try BSNL, never happened with me. I have 1 Jio and 3-4 BSNL SIM Cards every moment and only Jio messages me everytime I am at any railway station or airport.
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BSNLCare (@bsnl_care) reported@Arjun65432 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( E302157280823 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)
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Kashyap Joshipura (@KJoshipura) reported@BSNL_GJ Good Job. My BSNL Landline and Internet are not working since 2604206. It was informed to convert it to FTTH. FTTH contractor has misbehaved and abused me at my residence during the introduction of FTTH in front of BSNL Ahmedabad official. One can trust BSNL not contractors.
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kundan sahu (@kundansah95) reported@bsnl_care Dear Team, For the last several days, we have only been receiving the same standard response. There has been no technician visit, no call from the field team, and no restoration of service.Only the Riya Public School connection is affected,while other BSNL connections are working
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Ditikanta Pradhan (@Aaditi_arati) reported@BSNLCorporate @CMDBSNL @robertravi21 At/Po: Katingia Ps: Darinbgadi, District: Kandhamal Pin: 762021, BSNL NETWORK is not working properly in the village. Along with this, only those people who have 4G Enable Mobile in this area can talk on the phone and those who use 2G/3G Sim Mobile can't talk to anyone?
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VSK (@raisingsai) reportedMy mom's BSNL number can make outgoing calls but can't receive incoming calls. The customer care number was called, no response from them. The issue is from past three days no resolution yet. @BSNLCorporate @bsnl_ap_circle @TRAI
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Rajkumar (@rajlohya) reported@bsnl_care Bina solve kiye ye messege aa rha h Shame on you BSNL FTTH Dear customer, your docket has been closed. Docket Number- E278155873008. BSNL Call Centre
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🐎🌞saptashvah🌞 🐎 (@saptashvah) reportedShould you buy a new BSNL SIM? 🤔 What is the network speed in the village?
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Common_Man (@venkadais) reported@BSNL_CHTD Cost wise same as pvt network. Coverage?? BSNL: We have no money to install towers, we operate under power so it's hard to catch signal. We have no spectrum so No carrier aggregation. Why still 3G? Fake: If switch off 3g millions will affect l. Reality: 4G working under power
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Abu Shahma (@Abushahma24) reported@BSNLCorporate @BSNL_BR @DoT_India BSNL wants customers to pay bills on time, but who is accountable when the internet stays down for days? 3 years of outages, red light issues, and poor support. This is not the service customers deserve.