BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 21 |
| Imphal, MN | 2 |
| New Delhi, NCT | 21 |
| Nagpur, MH | 4 |
| Raipur, CT | 23 |
| Chennai, TN | 50 |
| Bengaluru, KA | 35 |
| Jaipur, RJ | 21 |
| Kanpur, UP | 34 |
| Shiliguri, WB | 1 |
| Cochin, KL | 22 |
| Guwahati, AS | 20 |
| Mumbai, MH | 18 |
| Chandigarh, CH | 3 |
| Kolkata, WB | 37 |
| Chhindwāra, MP | 12 |
| Bhubaneshwar, OR | 15 |
| Pathānkot, PB | 1 |
| Aizawl, MZ | 6 |
| Patna, BR | 6 |
| Sūrat, GJ | 3 |
| Port Blair, AN | 1 |
| Kota, RJ | 1 |
| Shillong, ML | 6 |
| Hyderabad, TG | 5 |
| Kohima, NL | 1 |
| Bareilly, UP | 1 |
| Naharlagun, AR | 1 |
| Visakhapatnam, AP | 3 |
| Srinagar, JK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Dave (@i_jaydave) reported@TRAI Add option in app to report internet and call drop issues and escalation matrix. FYR BSNL and Jio performing very poor.
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BSNLCare (@bsnl_care) reported@KamleshKumarINC Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number D236140582879. Regards, BSNL-Care (VikashT)
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BSNLCare (@bsnl_care) reported@Biranchi3587 Dear Customer, We apologize for the inconveniece caused. For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL Care (Sangita)
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BSNLCare (@bsnl_care) reported@annies6th Dear Customer, Please provide the amount of your bill so that we can assist you with the information. Regards, BSNL-Care (Sonu)
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Manish Agarwalla (@ManishA92391575) reported@BaluGorade And @BSNLCorporate an govt psu is working at snail speed. Can't get why bsnl upgrade its infrastructure and work on providing continues reliable service like other psu of GOI?
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చిన్నికథలు (@ChinniWrites) reported@BSNLEmployees When I reached for my Broadband, they suggested to contact 3rd party Installer When I reached for BSNL SIM they asked to come back later In cities like Hyd, they don't even look at your face Most loss making Employees anywhere in the world are in BSNL replying without signal
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BSNLCare (@bsnl_care) reported@bhavesh064 Dear Customer, Thank you for reaching out. For assistance with your request, we kindly advise you to contact our BSNL customer care helpline at 1800-180-1503. you can also visit your nearest BSNL office. Regards, BSNL Care (Mubeen)
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BSNLCare (@bsnl_care) reported@Oves786 Dear Customer, You will need to wait for 72 hours. Our team will contact you. If, for any reason, our team is unable to reach out to you, please feel free to contact us. We appreciate your patience and understanding. Regards, BSNL Care (Lokendra)
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CoDE (@The_CoDEFi) reported@RahulOnChain Switch from bsnl to vi Ur network sucks
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BSNLCare (@bsnl_care) reported@SumantKumar4343 Dear Customer, Greetings of the day! We have received remarks from the concerned department: "Try to resolve." Rest assured, we are actively working on addressing the issue. Regards, BSNL Care (Kusum)
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Biswa (@biswa07) reported@BSNL_OR We are not able access internet for last 3-4 hours . Kindly look into the issue. Location : Phase -3 , Sector 10 CDA Cuttack #BroadbandFiber #BSNL
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bharath kumar r (@gakerot17) reported@ImAbhijithP @Invest_AndGrow @IndianTechGuide Now tell me how is bsnl any good? These idiots are looting more than you think by cutting hugely on validity. This bsnl is not a sheep it is a wolf in sheep's clothing. Idk why no one talks about this stupid idiot company.
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Bikram Kr Jha (@bikram_jha2025) reported@BSNLCorporate @bsnl_care Hey, BSNL Team You are not solving my issues you are only generate the request and and after that closed it without solving . You have no ability to solve a customer consern . Just useless service .
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Nikunj Bhuva (@NikunjBhuva18) reportedDear @TRAI @BSNL If you stop the looting of the common poor public by telecom companies and make it possible to get a cheap 30-day recharge only for incoming and outgoing, the public will be grateful to you.
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BSNLCare (@bsnl_care) reported@Sokpa789 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is D2115139493333. Regards, BSNL-Care (Nishuka)