BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Hyderabad, TG | 12 |
| Pathanāmthitta, KL | 4 |
| Thiruvananthapuram, KL | 13 |
| Chhindwāra, MP | 47 |
| Guwahati, AS | 25 |
| Kolkata, WB | 34 |
| Bhubaneshwar, OR | 13 |
| Bengaluru, KA | 25 |
| Jaipur, RJ | 21 |
| Muzaffarpur, BR | 1 |
| Bānposh, OR | 1 |
| New Delhi, NCT | 9 |
| Coimbatore, TN | 3 |
| Mumbai, MH | 17 |
| Cochin, KL | 15 |
| Lucknow, UP | 9 |
| Bharūch, GJ | 1 |
| Ahmedabad, GJ | 8 |
| Pune, MH | 17 |
| Chennai, TN | 22 |
| Kozhikode, KL | 2 |
| Nagpur, MH | 4 |
| Durgapur, WB | 4 |
| Imphal, MN | 4 |
| Delhi, NCT | 6 |
| Sahāranpur, UP | 1 |
| Kawardha, CT | 1 |
| Chandigarh, CH | 11 |
| Roorkee, UT | 2 |
| Aizawl, MZ | 6 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@VivekKumarVais3 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F113162764016 Reagrds, Bsnl- Care (Pravesh)
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BSNLCare (@bsnl_care) reported@SharmaRinku16 Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 3 to 7 working days. Regards BSNL- Care (Avantika)
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Prabhu 🇮🇳🚩 (@Prabhu_DS) reported@skh27 Who’s using BSNL FTTH these days? They’re horrible on their best days. It’s so bad that even if you want you can’t work connected to their network.
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BSNLCare (@bsnl_care) reported@ganeshgr815 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F1214163189548 Reagrds, Bsnl- Care (Sahil)
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BSNLCare (@bsnl_care) reported@SuyogMarathe Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number (F111163021089) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Nishant)
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BSNLCare (@bsnl_care) reported@ajinkyagavhan10 Dear Customer, BSNL is continually enhancing its services and offering new plans from time to time. To convert your prepaid connection to postpaid, please visit your nearest MTNL office. Regards, BSNL Care (Lokendra)
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Godfather.tao (@rahulsutariya) reported@bsnl_care I’ve been trying to call for over a month, but the line is always busy. When I visit the BSNL center, they simply tell me to call the 1800 number - the same number that never connects. Customers shouldn’t have to struggle just to reach support.
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BSNLCare (@bsnl_care) reported@Deva6392 Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number F111162847943. Thank you for your patience. Regards, BSNL-Care (Avantika)
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BSNLCare (@bsnl_care) reported@RudrankoB Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F1128162662780 Reagrds, Bsnl- Care (Sahil)
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BSNLCare (@bsnl_care) reported@real_apu Dear Customer, Greeting of the day! Our team is diligently working on this and will notify you promptly once the service is officially launched. Regards, Bsnl Care (Dinesh)
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Karan Raj (@kraj5619) reported@dpmellacheruvu Worst service from jio... Dont take Jio Giga or Air Fiber .. use Airtel Or BSNL Instead.
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BSNLCare (@bsnl_care) reported@dpk110793 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is F117162893446. Regards, BSNL Care(Mubeen)
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BSNLCare (@bsnl_care) reported@rahulsutariya Hi, No need to worry! To deactivate the SIM card instantly, please call customer care at 1800-180-1503 and confirm your ownership by providing some general information. Alternatively, you can submit the application form and ID proof at the nearest BSNL CSC. You may try again after some time if the request is not processed immediately. Regards, BSNL Care (Sonu)
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Satyajyoti Nath (@satyan_aec) reported@ultimate_gautam If not BSNL, who shall take the responsibility of testing India's home grown 4G stack in a live network ? Employees of BSNL deserve a fair Pay, just like it's Management working on deemed deputation from DoT. #3rdPRCforBSNL #WaiveAffordabilityClause #EndPayDisparityInBSNL
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BSNLCare (@bsnl_care) reported@ShashankRS97052 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F1214163250428) and will get back to you with a better resolution soon. Regards, BSNL-Care (Mubeen)
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