BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 55 |
| New Delhi, NCT | 12 |
| Bhopal, MP | 5 |
| Bengaluru, KA | 14 |
| Patna, BR | 4 |
| Ludhiāna, PB | 3 |
| Kanpur, UP | 12 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 37 |
| Guwahati, AS | 27 |
| Imphal, MN | 2 |
| Ahmedabad, GJ | 8 |
| Ambāla, HR | 3 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Pune, MH | 21 |
| Udaipur, RJ | 3 |
| Mumbai, MH | 8 |
| Gangtok, SK | 1 |
| Chennai, TN | 20 |
| Erode, TN | 1 |
| Coimbatore, TN | 6 |
| Dehra Dūn, UT | 3 |
| Delhi, NCT | 8 |
| Pānīpat, HR | 1 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 4 |
| Hyderabad, TG | 11 |
| Kālna, WB | 1 |
| Nagpur, MH | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Koushik (@Ch1Koushik) reported@BSNLCorporate @CMDBSNL @robertravi21 I love using BSNL 4G Volte service in Kolkata since 2022 and my before 4G I use BSNL 3G from 2014, take sim from Kolkata on 2014. I suggest BSNL please start 4G service in Village area soon.
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Prasad Mungekar (@mungekar_PM) reported@bsnl_care I want to Port my MTNL Mumbai number in BSNL. Pls help me
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BSNLCare (@bsnl_care) reported@sachinmeen38689 Dear Customer, We apologize for the inconvenience caused to you and thank you for your patience. Your complain has been created on the helpdesk with the docket number I026200543924. Regards, BSNL-Care (Vikash)
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jst_indian (@jst_indian) reported@Ravisutanjani @TRAI is servant of 2 big corporates airtel and jio they will not think about poor and senior citizens. If you are saying what about Vi and BSNL they were already out of the race they pushed backed intentionally by airtel and jio for their duopoly
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Rushi (@RushiKhakhar) reported@OfficialSBICare cant open link even if i use wifi #BSNL and #JIO please update your service and then reply to customer
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Sangita)
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अनुराग 🇮🇳 (@VnsAnuTi) reportedHello, Big Mouth Broadband Operator @reliancejio For a company that talks so loudly about its network, this is an embarrassing level of service. The connectivity in Chaubeypur, Varanasi has been so pathetic for the last 15 days that you’re actually making BSNL look impressive. Local merchants are already discussing porting their Jio numbers. To make matters worse, even the JioFiber connection installed at my residence is down. 15 days of poor connectivity is not a “technical issue”. It is a failure of service. So, @reliancejio, what do you suggest? Should we stop wasting our time and port out?
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BSNLCare (@bsnl_care) reported@Vishwajits1998 Dear Customer, We apologize for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number H312199696993 . Thank you for your patience. Regards, BSNL-Care (Sahil)
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Pawan Rajasthan (@IampawanRj) reported@airtelindia poor network 3rd class service Airtel convert bsnl port out airtel
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Sumanth ಸುಮಂತ್ (@sumanthchandar) reported@IndianTechGuide Just merge BSNL and Vi - there will be one big public company and the monopoly of Airtel and Jio would be broken
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BSNLCare (@bsnl_care) reported@melvinkjoze Dear Customer, Sorry for the inconvenience! Please wait 3 to 7 working days for the recharge status to update. If the issue persists, kindly contact us for further assistance. Regards BSNL Care(Mubeen)
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रजत बघेल (@RajatBaghel) reported@bsnl_care @BSNLCorporate No response received in DM either. My BSNL Wings request has already been cancelled due to non-approval. I also visited the BSNL office and spoke to the concerned staff, but no one is able to help or guide me regarding Wings. Kindly look into this and provide support.
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Lokesh G (@LOKaish) reported@bsnl_care But it’s not working. As I suspected. Resolved without connecting and asking or suggesting anything. Tell me is this how @BSNLCorporate handles issues? I still don’t have BSNL profile loaded on my phone. No APN. Ofcourse call/sms working. I did a hack myself for SMS
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BSNLCare (@bsnl_care) reported@LogicalIndian__ Dear Customer, Greeting of the Day! Thank you for supporting BSNL and being a loyal customer for 10 years. Regards, Bsnl Care (Neha)
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BSNLCare (@bsnl_care) reported@SikderSaptarshi Dear Customer, We sincerely apologize for the inconvenience caused. Complaint I0118200225698 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)
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