BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 57 |
| Chennai, TN | 19 |
| Kolkata, WB | 32 |
| Bengaluru, KA | 12 |
| Coimbatore, TN | 9 |
| Bhavnagar, GJ | 2 |
| Dehra Dūn, UT | 5 |
| New Delhi, NCT | 11 |
| Guwahati, AS | 27 |
| Delhi, NCT | 10 |
| Pānīpat, HR | 1 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 5 |
| Hyderabad, TG | 12 |
| Kālna, WB | 1 |
| Pune, MH | 21 |
| Nagpur, MH | 5 |
| Cochin, KL | 8 |
| Lucknow, UP | 9 |
| Durgapur, WB | 2 |
| Shillong, ML | 3 |
| Bhubaneshwar, OR | 8 |
| Bhopal, MP | 4 |
| Jalandhar, PB | 2 |
| Ahmedabad, GJ | 7 |
| Patna, BR | 2 |
| Ranchi, JH | 2 |
| Kanpur, UP | 10 |
| Vijayawada, AP | 1 |
| Srinagar, JK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@JSBhatti_PANJAB Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)
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KK (@krishnakumarmum) reported@Iamsamirarora Structurally makes sense. Like keeping BSNL floating. But BHIM was a pain as it existed in the Beginning. It was transformed by Paytm, Phonepay, Gpay. I am with Gpay. If it breaks down I use Phonepay. Have 2 BSNL sims I don't use at all. Rs 1500 each for 300 days.
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BSNLCare (@bsnl_care) reported@shahulcine Hi, BSNL is continuously working to improve network coverage and connectivity. Any network-sharing or roaming arrangements, if implemented, will be communicated through official channels. Regards, BSNL Care (Sahil)
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Marri Subhash Raj (@yourssubhash) reportedI am facing a serious BSNL 4G indoor coverage issue at my location Inside my home the signal is very weak internet speeds are poor and calls frequently drop or fail Kindly check the nearest tower and improve the indoor 4G coverage as soon as possible @BSNLCorporate @bsnl_care
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Sachin (@naamhaisachin) reported@BSNLCorporate @BSNLCorporate This kind of customer service approach does not align with the vision of @DoT_India to provide reliable and accessible telecom services to customers. I hope BSNL will take this matter seriously and resolve the issue promptly.
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BSNLCare (@bsnl_care) reported@roharora963 Dear Customer, We apologize for the inconvenience caused. Our team is working to improve the website experience and resolve such issues. We appreciate your patience and support. Regards, BSNL Care (Abhishek)
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BSNLCare (@bsnl_care) reported@subhadeep_2023 Hi, We regret the inconvenience. If the owner is unable to visit the CSC due to health issues, you are requested to visit the nearest BSNL CSC with customer's valid ID proof and your ID proof, for verification, for further feel free to reach us. Regards, BSNL Care (Vikash)
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BSNLCare (@bsnl_care) reported@Sankalpkatre Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Our concerned team is working on the issue, and we will share an update with you as soon as further information is available. Regards, BSNL Care (Mubeen)
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Praj (@Praj94008934) reported@BSNLCorporate @BSNL_HR @JM_Scindia Recharged with BSNL 147 yesterday still no incoming outgoing Called customer care 4 time issue not resolved.Need otp for urgent fund transfer. Mob no. 9887724820
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Prrafull Deshmukkh 🇮🇳 👍 (@write2prafull) reported@FactsWithRishi BSNL network sharing helped Vodafone Idea save around 25,000 cr by avoiding network duplication - Good Move
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Sandeep Gupta 🙏 (@ghoomhaikahi) reportedBsnl India Congratulations. Your bsnl sim is out of stock in the market. Your 4g network beat the 5g network. If you get 5g sim of bsnl then manually select the network. 4g network works. I hope bsnl is a game changer of 5g revolution in the end of December 2026.
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BSNLCare (@bsnl_care) reported@kumarsiva0707 Dear Customer, We apologize for the inconvenience caused to you. You are requested to visit your nearest BSNL Customer Service Centre (CSC) for further assistance regarding the plan downgrade request. Our team will help you with the necessary process. Regards, BSNL Care (Gopal)
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BSNLCare (@bsnl_care) reported@harishrink Hi, For further assistance, you can contact BSNL Customer Care at the number 1800-180-1503 . Regards, BSNL Care (Lokendra)
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BSNLCare (@bsnl_care) reported@RRajeswar60695 Dear Customer, Greetings of the day! We regret the inconvenience caused to you. It appears that you may be facing an error due to a temporary technical issue. Kindly try again after some time. If the issue persists, please feel free to contact us. Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@sivakssn Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is H2416196588188 Regards, BSNL-Care (Dinesh)