BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Indore, MP | 7 |
| New Delhi, NCT | 15 |
| Aurangabad, MH | 1 |
| Chennai, TN | 39 |
| Jaipur, RJ | 31 |
| Raipur, CT | 29 |
| Thiruvananthapuram, KL | 6 |
| Pune, MH | 22 |
| Rānikhet, UT | 1 |
| Lucknow, UP | 5 |
| Chhindwāra, MP | 31 |
| Guwahati, AS | 15 |
| Kanpur, UP | 51 |
| Mysore, KA | 1 |
| Ranchi, JH | 1 |
| Ahmedabad, GJ | 7 |
| Udaipur, RJ | 3 |
| Rohtak, HR | 3 |
| Durgapur, WB | 2 |
| Hisar, HR | 1 |
| Tezpur, AS | 1 |
| Mormugao, GA | 1 |
| Bengaluru, KA | 33 |
| Aizawl, MZ | 6 |
| Cherthala, KL | 1 |
| Chandigarh, CH | 5 |
| Faridabad, HR | 1 |
| Bhopal, MP | 7 |
| Kolkata, WB | 26 |
| Panaji, GA | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@Sundar9122024 Dear Customer, We apologize for the inconvenience. Kindly share more details or clarify the issue, as we are unable to locate it. Thank you for your understanding. Regards, Bsnl Care (Vikas)
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BSNLCare (@bsnl_care) reported@HumDeepakTomar Dear Customer, We apologize for the inconvenience. Unfortunately, we are unable to provide the address directly. Kindly contact BSNL Customer Care at 1800 180 1503 for assistance regarding your MNP request. Regards, BSNL-Care(Sourav)
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Wanna be Secular (@wannbe_secular) reported@Airtel_Presence @Airtel_Presence Why does the network drop to 2G and show the “G” sign while I’m on a call? Haven’t you fully switched my BSNL number to Airtel 5G yet? It’s really frustrating and disappointing, especially since I trusted your company to provide a better experience than BSNL
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Sundar (@Sundar9122024) reportedDear Customer, Your complaint for 04634-211372 is booked. Reference id is 115370016. Use Reference ID to track status. The BSNL support team will resolve this and update you. The inconvenience caused is regretted. @bsnl_care @BSNLCorporate @BSNL_TN
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BSNLCare (@bsnl_care) reported@Jambukeswaran Dear Customer, We have received remarks from concern department "The fault is currently being attended by the technical team." Regards, BSNL Care(Rashmi)
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BSNLCare (@bsnl_care) reported@DipakKumar36333 Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL Care (Sahil)
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Manojpaul (@Manojpa21011976) reportedIt's 3rd day still my line out of order. No one responded for me or no resolution.Why BSNL Paying his workers salary?This is the reason now days all government sectors are going to private and employees are shouting with flag and standing on the road. Want only month end salary.
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BSNLCare (@bsnl_care) reported@DilipKPaul Dear Customer, Greetings of the day! As per the concerned department, you are using a 2G SIM and cannot access 4G services. Please visit your nearest BSNL office to upgrade your SIM to 4G at the earliest. Regards, BSNL Care (Avantika)
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Bsdk Mani (@BsdkMani45946) reported@BSNL_JAIPUR Please look gotan bsnl 342902 not providing 4 g service
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Narinder Kumar Dang (@narinder_dang) reported@BSNL_PB @BSNLCorporate Very frustrating that the BSNL fiber(Leather Complex Area Jalandhar) WiFi is OUT OF ORDER SINCE YESTERDAY (15-05- 2026) AFTER NOON... NO RESOLUTION.. despite complaint s, repeated telephonic reminders.. Service.. from BSNL...?? Oh no!
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Shashidhar Hatt (@shashidharhatti) reported@Natarajkmnkmn @JioCare First do that don’t wait for jio to fix your internet issues go BSNL or local internet providers all the best
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BSNLCare (@bsnl_care) reported@prasham1920 Dear Customer, We sincerely apologize for the inconvenience caused. Our team is working to resolve the issue and will provide a solution shortly. We kindly request your patience for a little longer. Regards, BSNL Care (Sonu)
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मो. सू.🇮🇳🚩 जेयहिन्द्. राम राम🪷🪷🙏 (@baalanarayann) reported@bsnl_care @BSNL_TN @BSNLCorporate What does this mean?? "Dear customer, your docket has been closed. Docket Number-E1426150053566. BSNL Call Centre" ?????!!!
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Dr.Neelamegam (@neelamedico) reported@bsnl_care As usual the docket is closed. Means you are not for the customers . Only for the bsnl employees. I thought there would be some courtesy on the money of the customer. It's repeating open docket and closing it for formality
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JASVINDER SINGH (@JasvindersSINGH) reported@bsnl_care @BSNL_HR R Sir/Madam, I am a BSNL FTTH customer from Panipat, Haryana, and my fiber internet connection (FTTH No: 01802971795) is out of order since many days. I am also not able to register my complaints through the BSNL helpline as old complaint stand unresolved.