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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 58
Muzaffarnagar, UP 1
Ahmedabad, GJ 7
Baripāda, OR 1
Lucknow, UP 8
Chennai, TN 22
Gurgaon, HR 1
Guwahati, AS 22
Indore, MP 4
Dimāpur, NL 1
Mansa, PB 1
New Delhi, NCT 14
Kolkata, WB 34
Maihar, MP 1
Pune, MH 19
Jamshedpur, JH 3
Delhi, NCT 11
Patna, BR 9
Kanpur, UP 16
Mumbai, MH 8
Pathanāmthitta, KL 2
Ranchi, JH 5
Hyderabad, TG 10
Bhubaneshwar, OR 6
Ludhiāna, PB 3
Visakhapatnam, AP 3
Noida, UP 1
Bengaluru, KA 8
Dehra Dūn, UT 2
Cochin, KL 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MobileEnthu
    Prince (@MobileEnthu) reported

    @jitendraverma__ @JioCare Choose airtel or Vi don't go for bsnl one of the worst i ever seen in my life

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @LogicalIndian__ Dear Customer, Greeting of the Day! Thank you for supporting BSNL and being a loyal customer for 10 years. Regards, Bsnl Care (Neha)

  • The_Nati0nalist
    Thє Nαtíσnαlíst 🇮🇳 ✪ (@The_Nati0nalist) reported

    @BSNLCorporate @CMDBSNL @robertravi21 *Correction BSNL ₹299 3GB Data/Day • Unlimited Calls • 100 SMS/Day • 30 Days Validity with no Network.

  • laxmannegi
    laxman negi (@laxmannegi) reported

    I think @airtelindia is no better than BSNL in Dehradun. I switched to Airtel thinking service and customer support will be good. Well I was wrong, broadband maintainability is very bad. Issue resolves, ticket resolves and issue occurs again. Then the cycle follows of this pain

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @GahlotIj22590 Dear Customer, We understand the concern you are facing. As per your query, you are facing an issue with the BHIM UPI service. For assistance related to the BHIM UPI application or transaction-related concerns, kindly contact the concerned BHIM UPI support team. However, if you are facing any issue related to BSNL services, OTP delay, or non-receipt of OTP, please feel free to contact us. This is to inform you that your complaint has been addressed by the concerned team, and we have received feedback from the concerned department. For further assistance regarding the issue, you are requested to kindly visit the nearest BSNL Customer Service Centre (CSC) along with the required details. Our team will assist you accordingly. Regards, BSNL Care (Kusum)

  • kmoksha
    kmoksha (@kmoksha) reported

    @bsnl_care Since many days, there is mobile network outage. The BSNL customer care is not registering complaint, it straightaway transfers to feedback. So, kindly register my complaint and give a complaint number. And restore the mobile network immediately.

  • BjpInUsa
    BJP USA (@BjpInUsa) reported

    Congress is nothing just burdon on country... You guys never satisfy or complement good governance. You jealous just can spread hate, fear and rumors in this country ... What about LIC.. BARBAD HO GYI THIS TUMHARE HISAB SE WHAT ABOUT BANKING SYSTEM.. BSNL BHI KHTM HO GYI THI TUMHARE HISAB SE... this is not 70-80s like india where your so called intellectuals can easily manipulate peoples of this country.

  • ipallavikashyap
    Pallavi Kashyap (@ipallavikashyap) reported

    @BSNLCorporate hi. I had recharged on 27th Aug for bsnl prepaid no. Still it’s not reflecting in the account till today. The phone app is not allowing to register a complaint as well. Please help asap.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @VJoseAbbas Dear Customer, As you are currently residing outside India, you may authorize a representative in India to visit the nearest BSNL Customer Service Center (CSC) on your behalf. The representative will need to submit a written request along with a valid authorization letter from you, a copy of your ID proof, and other required documents as per BSNL guidelines. The necessary verification process will also need to be completed by the representative.For any further assistance, please feel free to contact us. Regards, BSNL Care (Rashmi)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Shubham_0107 Dear Customer, We sincerely apologize for the inconvenience and the delay in receiving action on your concerns in Piro, Bhojpur. We have noted the details regarding Freedom 2.0 Lead H2029194729541, CPGRAMS reference DOTEL/E/2026/0054885, and FTTH docket G1429178032181. Your concerns have been taken up with the concerned team, and the matter is being followed up for necessary action. We request you to kindly allow some time for the concerned team to review the issues and provide an appropriate resolution. We will share an update as soon as it is received. Regards, BSNL Care (Ankit)

  • Sentinel_Assam
    The Sentinel (@Sentinel_Assam) reported

    An unidentified man who climbed a BSNL tower in Siliguri was rescued after an eight-hour-long operation on Wednesday, September 2. Civil Defence team member Krishna Barman said the operation began at 7am and was challenging as the man climbed to the top of the tower and sat on a single rod without any railing or seating space. After repeated attempts to persuade him to come down failed, the rescue team used food to lure him lower. Once he descended, the team secured him with a rope and brought him down safely on a stretcher. #TheSentinel #BSNL #Tower

  • Yamaluqest
    एक बापट, लाख बापट (@Yamaluqest) reported

    I have already raised complaint on BSNL SELFCARE app, but it got automatically resolved without providing me any resolution. I have also sent email on a complaint portal, but still didn’t get any response. Please look into this on priority.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Vishwajits1998 Dear Customer, We apologize for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number H312199696993 . Thank you for your patience. Regards, BSNL-Care (Sahil)

  • MeeLokesh
    Dr. Lokesh Pathak (@MeeLokesh) reported

    @bsnl_care @bsnl_care @TRAI the response provided is same as previous response and is nit satisfactory. Please provide relevant details as to when proper communication was done by BSNL to customer. Proof that proper communication was done . Timeline given to the client and how many days.

  • dnightwarrior11
    Resident (@dnightwarrior11) reported

    @Rebel_meoww @prashan97169898 @paakittadnya Reliance was absorbing the underlying corporate debt obligations and had already sunk over ₹6,000 crore into the infrastructure vehicle over 15 years, when not even dogs used to **** there. BSNL case is entirely on the buffoons working there who ‘forgot’ to bill the license fee.

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