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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @usernametizaa Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 7 working days. Regards BSNL- Care (Nishuka)

  • muralibulusu
    Murali Bulusu (@muralibulusu) reported

    only 2 telecom operators in India have the full coverage with 2 others barely in the competition. Time for BSNL to reposition itself as a the “Most Secure” network to attract back those for whom such security matters and charge premium. This way, it can go up one level and create a niche like Blackberry did with its mobile device.

  • shawn_Indi
    shawn 🇮🇳 (@shawn_Indi) reported

    @Hyderabad_Now23 Believe or not I'm using bsnl as secondary Sim, maximum times I'm using bsnl data while using UPI payments. Not facing any issue thanks to @bsnl_care

  • CalmDevta
    Copetimus Prime🌶️ (@CalmDevta) reported

    @IndianTintin_ @ban_opinion Its survival of the fittest which has led to the monopolies and duopolies. BSNL and other were like **** and Jio came and became no 1 provider as customers chose to go with jio and it is not govt which forced jio on the population.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RealArunBhatt Dear Customer, We apologize for the inconvenience caused to you and thank you for your patience. Your complain has been created on the helpdesk with the docket number I029200547869. Regards, BSNL-Care (Vikash)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @VivekShharmaiin Dear Customer, Thank you for reaching out to us. For any BSNL-related services or document submissions, we request you to visit the nearest authorized BSNL Customer Service Center (CSC). You may visit the BSNL office/CSC available in your area or search for the nearest center through Google Maps by searching “BSNL CSC near me”. Kindly ensure that you submit your documents only at authorized BSNL centers to avoid any inconvenience. Regards, BSNL-Care(Sourav)

  • FurqanDangi
    Furqan Dangi (@FurqanDangi) reported

    @BSNLCorporate @DoT_India I want to raise a serious complaint regarding an extra charge of ₹3,000 for a single BSNL connection. I have been asked to pay this amount apart from the official BSNL charges. @JM_Scindia

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to clarify your concern to ensure that the issue is correctly taken up with the concerned team. In your latest message, you mentioned “Please activate my number urgently” and “Ye number astitva me nahi hai / Sound showing”, and provided your number 827****151. However, in your previous communication, you had mentioned a network-related issue under Docket No. H3030198900217. Kindly confirm whether the activation issue regarding 827****151 is related to the same network issue already registered under H3030198900217, or whether this is a different/new issue, so that we can take the appropriate action. Regards,  BSNL Care (Shatrughan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Sangita)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @VJoseAbbas Dear Customer, As you are currently residing outside India, you may authorize a representative in India to visit the nearest BSNL Customer Service Center (CSC) on your behalf. The representative will need to submit a written request along with a valid authorization letter from you, a copy of your ID proof, and other required documents as per BSNL guidelines. The necessary verification process will also need to be completed by the representative.For any further assistance, please feel free to contact us. Regards, BSNL Care (Rashmi)

  • veeresh1976
    Veeresh K S 🇮🇳 (@veeresh1976) reported

    @CAPMohan @BSNLCorporate Wow! BSNL forgot to collect crores worth of rental charges from Reliance for the infra provided but hounds common citizens for service not provided.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @VivekShharmaiin Dear Customer, Thank you for contacting BSNL. You may apply for a new BSNL SIM in Jharkhand using your valid Aadhaar card. The KYC verification will be completed as per the applicable guidelines at the time of SIM purchase. We request you to kindly visit the nearest BSNL Customer Service Centre/retailer along with your Aadhaar details for further assistance. Regards, BSNL Care(Sourav)

  • Ankitjdvm1992
    Ankit kumar (@Ankitjdvm1992) reported

    @jitendraverma__ @JioCare Choose @bsnl bcz airtel network always goes down after light shutdown.

  • Rebel_meoww
    Maharashtra Desha (@Rebel_meoww) reported

    @dnightwarrior11 @prashan97169898 @paakittadnya lol Ambani literally got land in Mumbai 3.0 at dirt cheap rate… He also got BSNL infra for free for which we tax payers have paid already.. Billionaires get hell lot of benefits to build their wealth..Indirectly middle class tax payers is working for both billionaires & poor ppl

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @LOKaish Dear Customer, Greetings of the day! As informed earlier, if you are still facing any issue, we kindly request you to visit your nearest Mobile Customer Service Centre (CSC). The concerned team will provide the necessary support and guidance regarding this matter. Regards, BSNL Care (Shahjahan)

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