BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Patna, BR | 5 |
| Shillong, ML | 3 |
| Mumbai, MH | 10 |
| Delhi, NCT | 9 |
| Chhindwāra, MP | 55 |
| Chennai, TN | 20 |
| New Delhi, NCT | 12 |
| Bhopal, MP | 4 |
| Bengaluru, KA | 14 |
| Ludhiāna, PB | 3 |
| Kanpur, UP | 12 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 36 |
| Guwahati, AS | 27 |
| Imphal, MN | 2 |
| Ahmedabad, GJ | 7 |
| Ambāla, HR | 3 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Pune, MH | 20 |
| Udaipur, RJ | 3 |
| Gangtok, SK | 1 |
| Erode, TN | 1 |
| Coimbatore, TN | 4 |
| Dehra Dūn, UT | 3 |
| Pānīpat, HR | 1 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 4 |
| Hyderabad, TG | 11 |
| Kālna, WB | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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hvnkumar (@hvnkumar) reported@BSNLCorporate @BSNL_MH Hi I have come to Mumbai from Mysore on 24th August and since then My BSNL sim is showing No Service. I am neither able to make /receive calls messages. I have complained to Cromer care number and there is no resolution.ref H2514196885386. CAN YOU HELP
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रजत बघेल (@RajatBaghel) reported@bsnl_care @BSNLCorporate @bsnl_care No response received in DM either. My BSNL Wings request has already been cancelled due to non-approval. I also visited the BSNL office and spoke to the concerned staff, but no one is able to help or guide me regarding Wings. Kindly look into this and provide support.
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BSNLCare (@bsnl_care) reported@ghoshbabugalaxy Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number I0223201162188 . Regards, BSNL-Care(Sonu)
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BSNLCare (@bsnl_care) reported@snotyal1 Hi, We apologize for the inconvenience caused of you. We have received feedback from the concerned department regarding your issue. Our team is actively working to resolve it, and we expect it will be resolved very soon. Regards, BSNL-Care(Sahil)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Our team is working on your issue (I0330201305732) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@mi_Sandesh Dear Customer, We apologize for the inconvenience caused. If you are not receiving the OTP at the first step of BSNL SIM booking, kindly contact your current service provider and their support team to check the OTP delivery issue. Regards, BSNL Care (Sahil)
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Sahil Patel (@SahilpatelCA) reportedGot a BSNL SIM today, and my Day 1 experience is honestly surprising. 🤯 For context: Jio 4G usually struggles in my room—terrible speeds and frequent call drops. But BSNL? 📊 Speedtest shows just 6-7 Mbps, BUT: 📺 Streaming 4K on YouTube flawlessly (zero lag even when skipping ahead!) 💬 Chats are super smooth. 📞 ZERO call drops indoors. It’s not 5G speed, but the stability is real. If @BSNLCorporate maintains this consistency, they have a massive winner on their hands! 🚀 #BSNL
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Resident (@dnightwarrior11) reported@Rebel_meoww @prashan97169898 @paakittadnya Reliance was absorbing the underlying corporate debt obligations and had already sunk over ₹6,000 crore into the infrastructure vehicle over 15 years, when not even dogs used to **** there. BSNL case is entirely on the buffoons working there who ‘forgot’ to bill the license fee.
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PartTimeBakerFulltimeFangirl (@MgowdaSahaAlt) reported@insaneani_ Hmm, they might have got the factories of parsi brands which got shut down recently. Like Jio used BSNL they are going to use amul co-op logistics & raw materials for sure. They are not known to create their own supply chain.
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BSNLCare (@bsnl_care) reported@mukeshKkumawat0 Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 3 to 7 working days. Regards BSNL- Care (Kusum)
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kmoksha (@kmoksha) reported@bsnl_care Since many days, there is mobile network outage. The BSNL customer care is not registering complaint, it straightaway transfers to feedback. So, kindly register my complaint and give a complaint number. And restore the mobile network immediately.
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Varun (@varunnn_g) reportedGendu, Airtel 5G will not working in KSA, local partner Zain, STC or Etislaat will work since they have IR agreements. Fir toh BSNL 5G works in Dubai
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Lokesh G (@LOKaish) reported@bsnl_care Really? I don’t have SMS. My previous 2 tickets closed. BSNL CSC don’t even know what’s VoWifi. @BSNLCorporate What else can we expect. Good for nothing. It takes nothing to push bsnl settings and vowifi profiles to customer. I have sent DM already. Do needful.
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Deepankar V (@Deep_seahawk) reportedOne of the most worst customer care service and even the worst company in this world is @bsnl
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Furqan Dangi (@FurqanDangi) reported@BSNLCorporate @DoT_India I want to raise a serious complaint regarding an extra charge of ₹3,000 for a single BSNL connection. I have been asked to pay this amount apart from the official BSNL charges. @JM_Scindia