BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chennai, TN | 39 |
| Pune, MH | 21 |
| Guwahati, AS | 16 |
| Kanpur, UP | 51 |
| Mysore, KA | 1 |
| Raipur, CT | 29 |
| Indore, MP | 6 |
| Ranchi, JH | 1 |
| Ahmedabad, GJ | 7 |
| Udaipur, RJ | 3 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 30 |
| Chhindwāra, MP | 30 |
| Durgapur, WB | 2 |
| Thiruvananthapuram, KL | 5 |
| Hisar, HR | 1 |
| Tezpur, AS | 1 |
| Mormugao, GA | 1 |
| Bengaluru, KA | 35 |
| Aizawl, MZ | 6 |
| New Delhi, NCT | 14 |
| Cherthala, KL | 1 |
| Chandigarh, CH | 5 |
| Lucknow, UP | 4 |
| Faridabad, HR | 1 |
| Bhopal, MP | 7 |
| Kolkata, WB | 28 |
| Panaji, GA | 1 |
| Jammu, JK | 1 |
| Udhampur, JK | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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D Boobalan (@DBoobalan1994) reported@bsnl_care If BSNL staff fails to fix a fault for weeks and ignores formal complaints, why should the customer pay? I demand a full waiver for the period of service deficiency! @TRAI #BillingFraud #BSNL #Accountability
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BSNLCare (@bsnl_care) reported@AnujSin77182479 Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number E1428150156377. Regards, BSNL-Care(Sonu)
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himanshu srivastva (@himanshusri242) reported@bsnl @bsnl_care @MoitOfficial complaint no 1065309715 ,Why does BSNL send misleading messages asking if my issue has been resolved, when in reality, my problem remains unaddressed? What kind of service and commitment is this on BSNL's part?
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BSNLCare (@bsnl_care) reported@DipakKumar36333 Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL Care (Sahil)
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BSNLCare (@bsnl_care) reported@Pevendra_Poriha Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is E143149896255. Regards, BSnl Care
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Dr.v.jayakrishna (@Jayakrishna355V) reported@BSNLCorporate @bsnl_tt Compliant on BSNl 04029332643, No internet ,frequent disruptions ,worst service would PGM Telangana pl look into and help ,Most complaints of frequent disruptions
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Sudip Banerjee (@sudip_iitkgp) reportedCharging customers without delivering the committed service is unacceptable. I am drawing the attention of the Consumer Forum to this matter. @BSNLCorporate @DoT_India #BSNL #ConsumerRights #NetworkIssue
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BSNLCare (@bsnl_care) reported@NewPuneIndia Dear Customer, We have escalated your concern to the higher department for further investigation and resolution. Rest assured, we are working on resolving the issue as quickly as possible. regards, BSNL Care (Nishant)
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Sudip Banerjee (@sudip_iitkgp) reportedBSNL closed my complaint docket without providing any actual resolution. Mobile data service is still unusable, and I am forced to post this using another network while already paying BSNL in advance for data services. Complaint No.: E1423150247339
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BSNLCare (@bsnl_care) reported@RAJIVWARRIER Dear Customer, We sincerely apologize for the inconvenience caused. We want to inform you that our team is actively working on your complaint number (E1425150190811) and will contact you soon with a solution. Thank you for your patience. Regards, BSNL-Care (Abhishak)
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PARIMAL TUDU (@PARIMAL10966314) reported@BSNLCorporate i am Parimal .i use bsnl sim there is no network of bsnl 4g enen also 2g network are not available.i request to you please solve this problem.
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mukut (@mukut_mb) reported@BSNLCorporate when bsnl network will be working in Bangalore. It is such a shame to bsnl cmd that he keeps taking free salary without work. How can be shameful employee of govt who don't work but gets free salary
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Sambath Rajendran (@SambathR1987) reported@BSNLCorporate @BSNL_CHTD Using BSNL FTTH in Maraimalai Nagar. Promised 25 Mbps, but getting only 7–9 Mbps with frequent disconnections. Complaint given multiple times to vendor Karthikeyan since 26.04.2026, still no response or fix. Resolve immediately, #BSNL #BSNLFTTH
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Peace Id (@PeaceI234) reported@BSNLCorporate I have bought a new sim but can't activate bsnl tv and also can't use it. Your customer care doesn't do anything and gives fake update of restored. Your bitv doesn't support new sim activation plan support. Your indoor coverage is trash in my area, other areas are good.
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#VNP (Modi Ka Parivar) 🇮🇳 (@TheVinayPaleja) reported@BSNLCorporate @CMDBSNL @robertravi21 DO NOT USE BSNL. Frequent disconnection in Landline and FTTH connection leading to disruptive services. Worst customer service by BSNL. Only interested in billing and collecting bills but no complaint resolution or providing better services.
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