BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chennai, TN | 34 |
| Lucknow, UP | 7 |
| Imphal, MN | 3 |
| Thiruvananthapuram, KL | 10 |
| Aizawl, MZ | 5 |
| Pathanāmthitta, KL | 3 |
| Bengaluru, KA | 35 |
| Ahmedabad, GJ | 8 |
| Kolkata, WB | 35 |
| Kanpur, UP | 51 |
| Mumbai, MH | 17 |
| Chhindwāra, MP | 39 |
| Dehra Dūn, UT | 5 |
| Hyderabad, TG | 11 |
| Delhi, NCT | 2 |
| Bālurghāt, WB | 1 |
| Durgapur, WB | 3 |
| Kharagpur, WB | 1 |
| Roorkee, UT | 1 |
| New Delhi, NCT | 12 |
| Guwahati, AS | 15 |
| Chandigarh, CH | 8 |
| Patna, BR | 7 |
| Bhubaneshwar, OR | 14 |
| Pune, MH | 24 |
| Varanasi, UP | 3 |
| Mangalore, KA | 2 |
| Jaunpur, UP | 1 |
| Nashik, MH | 3 |
| Indore, MP | 8 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Dinesh Jangam (@DineshJangam137) reported@bsnl_care To BSNL Team Kind attn Mr. Sahil It’s high time now, how much more time you will need to resolve my complaint. I want immediate solution either activate my cell number or refund my money. Reply URGENT
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BSNLCare (@bsnl_care) reported@vcpatrick Dear Customer, BSNL is continuously upgrading and expanding its network to improve service quality and customer experience. If you are facing any issues or have any queries regarding BSNL services, feel free to contact us. Regards, BSNL Care (Nishuka)
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Gen X (@GenX46622509) reported@143_pushpendra @Airtel_Presence @airtelindia Airtel consistency was garbage in my area already Now it's ULTRA GARBAGE BSNL is faster😭😭 How bad do you have to be for BSNL to be faster😭😭
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Deepak Sharma (@biaspindia5252) reported@bsnl_care Nothing happened. Just a call from vendor that system is working. But my fibre not working. Vendor is always insisting to power on and off. no reason to power on and off once fibre is cut or damaged. Vendor is escaping to attend. No response from BSNL JTO SDE DGM concerned
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Akash Lal Das (@AkashLalDasIN) reported@bsnl_care i am simply fed up of the kind of service you are providing. Every single day the internet gets disconnected for sometime. Informing the local provider is some kind of a reason you get. This is why the customer is paying? #bsnl #bsnlnotworking
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BSNLCare (@bsnl_care) reported@mdeshkisoch Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E256154922762. Regards, BSNL-Care (Rashmi)
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Anamika 💊🩺 (@TheRubric_Medic) reported@aashtthaa But BSNL 3G always there to help in these moments 😭
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Hariprasath Ravi (@HariprasathRavi) reported@Airtel_Presence How long is your quick resolution? even BSNL would resolve these issues within hours but you guys wasting 2 - 3 days every time the issue occurs and. Does airtel have such inefficient team?
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mukesh kumar (@mkmparas) reported@sudhirchaudhary What changes took place in EDUCATION EMPLOYMENT PER CAPITA INCOME TRANSPARENCY IN EXAMS ACCOUNTABILITY OF GOVT HEALTH REDUCING INCOME DISPARITY BETWEEN RICH & POOR ENVIRONMENT SELF RELIANCE MANUFACTURING SECTOR BSNL PAPER LEAK
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Rajeev Thakur (@rajeevtha) reported@BSNL_MP_Circle user raises complaint and your system just make it resolved without any action , is this the way bsnl works what kind of SLAs u have and on what basis complaints are marked as resolved without resolution. No one takes responsibility just a disgrace.
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Kevin (@Comefeelme_9) reported@bsnl_care Due to ongoing stability issues with homegrown technology, BSNL may be forced to pivot away from indigenous telecom equipment. To ensure a reliable network rollout, they might need to rely on established global infrastructure vendors like Samsung, Nokia, and Ericsson."
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Mohit Kumar (@iamrealmohit94) reported@JM_Scindia @nitin_gadkari Maharaj, please take some decision on BSNL 4G network. In many places BSNL network does not work and in many places there are no new towers. Please take some cognizance so that the poor people of the country can also benefit from the country's work.
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SIDDHARTH (@SID_ODIALIVE) reported@bsnl_care ok plz don't close the complaint without fix, last week also they resolved without resolution, calls are not coming properly and in malls / cafe / restaurant bsnl not working here bhubaneswar @BSNL_OR @CMDBSNL
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BSNLCare (@bsnl_care) reported@broyflute Dear Customer, We appreciate your patience and understanding. We have received an update from the concerned department regarding your complaint number (E227153831138). Our team is actively working on the issue and it will be fixed shortly. Regards, BSNL Care (kiran)
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BSNLCare (@bsnl_care) reported@tushar9590 Dear Customer, Thank you for your continued support and trust in BSNL. The strong FY26 growth reflects our ongoing efforts to improve network quality and customer services across the country. If you any query, please feel free to contact us. Regards, BSNL Care(Pravesh)
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