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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pratikmori94 Dear Customer, Thank you for your suggestion. Home delivery is available in some areas, and BSNL is continuously working to expand this facility. For further assistance, please contact Customer Care at 1800-180-1503. Regards, BSNL Care (Mubeen)

  • christinmathe10
    Christin Mathew (@christinmathe10) reported

    @BSNLCorporate @reliancejio BSNL and Jio have very poor network coverage in my area, while Airtel has much better coverage with several towers. Please urgently improve your network infrastructure and signal coverage in this area.

  • RajatBaghel
    रजत बघेल (@RajatBaghel) reported

    @bsnl_care @bsnl_care No response received in DM either. My BSNL Wings request has already been cancelled due to non-approval. I also visited the BSNL office and spoke to the concerned staff, but no one is able to help or guide me regarding Wings. Kindly look into this and provide support.

  • CalmDevta
    Copetimus Prime🌶️ (@CalmDevta) reported

    @IndianTintin_ @ban_opinion Its survival of the fittest which has led to the monopolies and duopolies. BSNL and other were like **** and Jio came and became no 1 provider as customers chose to go with jio and it is not govt which forced jio on the population.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @LOKaish Dear Customer, Greetings of the day! As informed earlier, if you are still facing any issue, we kindly request you to visit your nearest Mobile Customer Service Centre (CSC). The concerned team will provide the necessary support and guidance regarding this matter. Regards, BSNL Care (Shahjahan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sarware99 Dear Customer, We apologize for the inconvenience caused. Regarding the activation issue of your new BSNL SIM, we request you to kindly visit your nearest BSNL Customer Service Centre (CSC) for further assistance. Our team will help you with the necessary verification and complete the SIM activation process. Thank you for your cooperation. Regards, BSNL Care (Gopal)

  • MgowdaSahaAlt
    PartTimeBakerFulltimeFangirl (@MgowdaSahaAlt) reported

    @insaneani_ Hmm, they might have got the factories of parsi brands which got shut down recently. Like Jio used BSNL they are going to use amul co-op logistics & raw materials for sure. They are not known to create their own supply chain.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PANKAJJHA35093 Dear Customer, We regret the inconvenience caused to you. BSNL is continuously working towards improving network connectivity in your area. New sites are being installed, and our team is actively taking necessary steps to enhance the network experience. We assure you that the concern is being addressed and efforts are being made for an early resolution. Regards, BSNL-Care (Mubeen)

  • Ankitjdvm1992
    Ankit kumar (@Ankitjdvm1992) reported

    @jitendraverma__ @JioCare Choose @bsnl bcz airtel network always goes down after light shutdown.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pankajtrivendr Dear Customer, Kindly check the status of your recharge. If the recharge is showing as pending or failed, we request you to please wait for 3 to 7 working days. The amount will be refunded to your account. Thank you for your patience. Regards, BSNL Care(Pravesh)

  • YlJoshi
    Yogesh Joshi 🇮🇳 (@YlJoshi) reported

    @BSNL_GJ Your network is very poor at my area, otherwise I definitely port my SIM from @reliancejio to BSNL. JIO and BSNL both are same here. Manorath residency,sayli road, Silvassa 396230

  • Ch1Koushik
    Koushik (@Ch1Koushik) reported

    @BSNLCorporate @CMDBSNL @robertravi21 I love using BSNL 4G Volte service in Kolkata since 2022 and my before 4G I use BSNL 3G from 2014, take sim from Kolkata on 2014. I suggest BSNL please start 4G service in Village area soon.

  • hvnkumar
    hvnkumar (@hvnkumar) reported

    @BSNLCorporate @BSNL_MH Hi I have come to Mumbai from Mysore on 24th August and since then My BSNL sim is showing No Service. I am neither able to make /receive calls messages. I have complained to Cromer care number and there is no resolution.ref H2514196885386. CAN YOU HELP

  • yogeshsherman
    yogesh sherman (@yogeshsherman) reported

    @ACTFibernet internet not working within 15 days of installation, pathetic company, this is happening in delhi so you can understand , how is there service outside delhi. Go for reputed companies like airtel, jio or even bsnl

  • Yamaluqest
    एक बापट, लाख बापट (@Yamaluqest) reported

    I have already raised complaint on BSNL SELFCARE app, but it got automatically resolved without providing me any resolution. I have also sent email on a complaint portal, but still didn’t get any response. Please look into this on priority.

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