BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Jaipur, RJ | 29 |
| Lucknow, UP | 4 |
| Chandigarh, CH | 5 |
| New Delhi, NCT | 13 |
| Pune, MH | 20 |
| Chhindwāra, MP | 28 |
| Raipur, CT | 29 |
| Faridabad, HR | 1 |
| Chennai, TN | 37 |
| Kanpur, UP | 48 |
| Thiruvananthapuram, KL | 4 |
| Bhopal, MP | 7 |
| Kolkata, WB | 31 |
| Panaji, GA | 1 |
| Guwahati, AS | 15 |
| Jammu, JK | 1 |
| Udhampur, JK | 1 |
| Ahmedabad, GJ | 7 |
| Rājkot, GJ | 1 |
| Jodhpur, RJ | 3 |
| Rohtak, HR | 2 |
| Mumbai, MH | 20 |
| Indore, MP | 5 |
| Bengaluru, KA | 35 |
| Patna, BR | 8 |
| Bhubaneshwar, OR | 10 |
| Cochin, KL | 23 |
| Mohali, PB | 3 |
| Hyderabad, TG | 8 |
| Kannur, KL | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@narayanbokaro Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Kindly share us your full address, pin code, nearest landmark, issue facing number, connection type (prepaid/postpaid), and an alternate number for better assistance. Regards, BSNL Care (Nishuka)
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Jayashankaran Unny (@kjunny) reported@le__Menace I have done network audits for ISP companies like satyam, GSPC, BSNL etc. We were also authorised distributor for BSNL services so design and setting up network for PSB was my main work
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Mustaq Ahmed (@MustaqAhmedd) reported@BSNLCorporate E096147901107....no network in our area.... no solution from BSNL
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BSNLCare (@bsnl_care) reported@mukut_mb Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E1214149343611. Thank you for your patience. Regards, BSNL-Care (Vikas)
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BSNLCare (@bsnl_care) reported@Jambukeswaran Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E1226149124739. Regards, BSNL-Care (Nishuka)
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Rishi (@ur_cruise) reportedI have my bsnl broadband connection but it's not working and I'm not at all satisfied and want to just switch to different service provider.. Network issues then speed issues then it abruptly stops working.. either fix it or I'll switch @bsnl_care @BSNLCorporate
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BSNLCare (@bsnl_care) reported@Shantanu_Pal03 Dear Customer, Your existing ₹1499 pack will remain active until it expires. Once it ends, the new ₹1499 pack will activate, and the full benefits will apply. For further assistance, please contact customer care at 1800-180-1503. Regards, BSNL Care(Sonu)
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Bsdk Mani (@BsdkMani45946) reported@BSNLCorporate My favourite BSNL please check that like a dangerous disease which comes back again and again your gotan tower not provide 4 g service again and again, please take proper medication and rectify asap
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BSNLCare (@bsnl_care) reported@sanjay787898 Dear Customer, Greetings of the day! We have received remarks from concern department "As per the Reply Reced JTO Neemrana, Restoration work underprocess will be resolved as soon as possible." Regards, BSNL Care (Kusum)
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Aftab Alam (@AftabAlam938882) reportedBSNL Any complaint sholb only in pepar ? Problem not maiter sholb are not solb
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Keshav Kumar (@keshav_25_09) reported@BSNLCorporate @jagograhakjago Whenever I call someone, I get connected to BSNL customer care. Not getting OTPs for 90 days. Care takes 5 min to reach a person who can’t fix it & asks to visit office. My money wasted.
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Deva_govnt (@devgovt06) reportedI already raised complaints more than 6–7 times, and many people here have also complained regularly, but the issue is still not resolved. It is very disappointing.Even BSNL is now providing stable 4G in this area. Then why is Vi still unable to provide proper network service?
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apolitical (@apolitical45322) reported@JioCare hello any update ? Your customer service team really needs to up its ante otherwise you are going to start losing customers like me. even BSNL works better !
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Flop_X (@Flopx5911) reportedNeed genuine advice from people living in rural/semi-rural areas. First I installed Jio AirFiber full range everywhere, but internet speed was almost useless most of the time. Then I switched to BSNL fiber speed is actually very good, but the wire cable keeps breaking every few days and the local team fixes it whenever they feel like it. Airtel Fiber and Jio Fiber wired service are not available in my area. So what’s the actual solution for someone who genuinely needs fast and stable internet for work? Any real alternatives? #Internet #BSNL #JioAirFiber
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Ras Bihari (@1965Ras) reportedFrom the behaviour of BSNL personnel catering its services in rural areas are not at all interested in improving quality of service in rural areas. It seems that they are serving BSNL to make the dream of government “digital India “ a grand failure. Sorry!
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