BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Sahāranpur, UP | 1 |
| Bhubaneshwar, OR | 13 |
| Guwahati, AS | 17 |
| Kawardha, CT | 1 |
| Durgapur, WB | 3 |
| Chhindwāra, MP | 43 |
| Mumbai, MH | 18 |
| Chandigarh, CH | 11 |
| Roorkee, UT | 2 |
| Bengaluru, KA | 30 |
| Delhi, NCT | 5 |
| Aizawl, MZ | 6 |
| Kanpur, UP | 49 |
| Jaipur, RJ | 23 |
| Meerut, UP | 3 |
| Raipur, CT | 26 |
| Kolkata, WB | 34 |
| Hisar, HR | 2 |
| Lucknow, UP | 8 |
| Indore, MP | 8 |
| Visakhapatnam, AP | 3 |
| Bhopal, MP | 8 |
| New Delhi, NCT | 10 |
| Vadodara, GJ | 1 |
| Chennai, TN | 22 |
| Imphal, MN | 3 |
| Thiruvananthapuram, KL | 9 |
| Pathanāmthitta, KL | 2 |
| Ahmedabad, GJ | 8 |
| Dehra Dūn, UT | 5 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@MoondraRam Dear Customer, Greetings of the day! We understand your concern. To confirm which FTTH Broadband connection the message refers to, we kindly request you to contact our BSNL Customer Helpline. Our team will be happy to assist you and provide the necessary details. Regards, BSNL Care(Gopal)
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Ghanshyam (@ghaniahuja) reported@BSNLCorporate Because BSNL officials very well know their capabilities Giving proper and uninterrupted service is not part of their duties
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R Ashokchandran (@r_ashokchandran) reported@bsnl_care Once again, thanks for getting back to me regarding my issue. Please maintain this level of customer service with all customers of @BSNLCorporate then only #BSNL will become number one #telecom service provider in our country as it was earlier long long ago. Jai hind 🇮🇳
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BSNLCare (@bsnl_care) reported@Aditya__raj___ Dear Customer, We apologize for the inconvenience caused. Please be assured that our team is actively working on your complaint (E3029157124681) and will contact you shortly with a suitable resolution. We appreciate your patience and understanding. Regards, BSNL Care (Sangita)
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BSNLCare (@bsnl_care) reported@Arjun65432 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( E302157280823 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)
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BSNLCare (@bsnl_care) reported@CeoRnmishra Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (E303157066634) and will get back to you with a better resolution soon. Regards, BSNL-Care (Mubeen)
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Debadeep (@debadeep75) reported@bsnl_care @bsnl_care this is a BSNL system issue, not a customer issue. I have already provided screenshots as evidence. Asking customers to spend time calling customer care to report errors generated by BSNL's own systems is not a solution.
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Debadeep (@debadeep75) reported@bsnl_care "Simply ignore them" is not a solution. By that logic, BSNL can send unlimited unwanted messages and customers should just keep ignoring them? I complained because my inbox is being flooded with repetitive promotional SMS that I never requested.
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BSNLCare (@bsnl_care) reported@Bhavsar304 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( E312157738576 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)
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productive (@productive1344) reported@bsnl_care Internet is still down it's night now you guys can just say the truth that my internet will not be fixed today's instead of giving your customer false hopes. I'm never recommending bsnl to anyone again.
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Sharat Kumar (@sharatkumar67) reported@bsnl_care Dear customer, your docket has been closed. Docket Number- F0211158333154. BSNL Call Centre Without any Solutions, Information, Confirmation nobody Contact me. Complaints Closed. This is Service of BSNL...😡😡😡
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Varun Pandey (@PandeyVarun21) reported@AshwiniVaishnaw sir, not getting BSNL internet connection village in Sultanpur UP from many yrs, pls help: "BSNL Fibre booking ID no EB20260200011384_518967,We regret to inform you that,The area , in which you have applied for connection does not have BSNL FTTH network"
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BSNLCare (@bsnl_care) reported@MilgarVinu Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Shatrughan)
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Satheesh Kumar S (@ssksatheeshssk) reported@BSNLCorporate @CMDBSNL @robertravi21 Getting a bsnl sim is not at all easier. Most of the time server failures. No proper responses. In Karnataka, to upgrade my 4G sim, I travelled 20 km to bsnl office twice. No help. Finally I ported from bsnl to Jio BSNL is always zero customer service, with full of rude idiots
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Sirajuddeen (@_sirajuddeen_) reported@XFreeze BSNL should first talk with their customer service team and fix that. Forget getting wifi to hard-to-reach villages. Its hard-to-reach BSNL itself
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