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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • deorepratik1
    Pratik Deore (@deorepratik1) reported

    Extremely disappointed with the pathetic service from BSNL India. My landline 02555-295780 has been facing poor network speed and unreliable connectivity. This level of service is unacceptable despite regular bill payments.@BSNLCorporate @BSNL_MH @jaagograhakjago

  • wuodland
    Karan (@wuodland) reported

    Jio has become worse than govt BSNL. Engineer didn’t have any tools only had wires. Luckily I had crimping tool etc. he did the wiring and all properly. Couldn’t get the signal on his receiver. He tried once or twice and left saying he will “see”. 5 days and still incomplete.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @namosatire Dear Sir, We sincerely apologize for the delay. Please be assured that our team is actively working on your complaint under docket number E0129143915478. We appreciate your patience and will update you as soon as the issue is resolved. Regards, BSNL Care (Sourav)

  • midairprogram
    Boodesty (@midairprogram) reported

    @BSNL_UPEast Online agent service at the doorstep should be provided. Bsnl needs to work a little more with diverse calling and data packs. We won't need jio and airtel then. Done

  • RishabhPal44073
    Rishabh Pal (@RishabhPal44073) reported

    Dear BSNL @BSNLCorporate i am interested to port my airtel sim into bsnl but im my locality there is no signal for bsnl i request you to please expand your network into my locality i live in asdhana ghatampur kanpur nagar 209206 please have a quick look into my formal request

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @KantKhanna Dear Customer, We apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (D2628141618651) and will get back to you with a better resolution soon. Thank you for your patience. Regards, BSNL-Care (Kusum)

  • TibetPresident
    President of Independent Tibet (@TibetPresident) reported

    @Kabiran_ Whats wrong if adani is growing rapidly? I am getting quality services at home. Adani gas, adani solar panel. On other hand i am also getting good speed at home from jio fiber. Compared to bsnl, Vodafone. And i will continue to use their services if they offer good service

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @hindol2501 Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (E0523145636013) and will get back to you with a better resolution soon. Regards, BSNL-Care (Kiran)

  • PintuMondal08
    PINTU MONDAL (@PintuMondal08) reported

    @JioCare 20+ days and my JioFiber landline still not receiving incoming calls. BSNL, VI and even Jio calls fail. Stop sending generic replies and fix this. How long does it take to resolve a basic issue? Escalate this now and provide a clear timeline.@BSNLCorporate

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ErRavi07 @JM_Scindia @BSNLCorporate Dear Customer, We sincerely apologize for the inconvenience caused. Our team is actively working on your complaint (E023144374896) and will provide a resolution shortly. We appreciate your patience and understanding. Regards, BSNL Care (kompal)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @villageaccount @BSNL_MH @BSNLCorporate Dear Customer, We apologize for the inconvenience caused. Please avoid sharing any personal details. We are looking into this on priority to ensure your safety and will take the necessary action against the reported claim. Regards,  BSNL Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sachin_sanchi8 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E031144891166. Regards,  BSNL-Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @kotalAvik21 Dear Customer, We regret the inconvenience. Please be assured that our team is actively working on your complaint (E0319144754530) and is making every effort to resolve it at the earliest. We appreciate your patience and understanding in this matter. Regards, BSNL Care (Kusum)

  • Punitkh02394443
    Punit khandelwal (@Punitkh02394443) reported

    @BSNLCorporate @BSNL_RJ My BSNL broadband has been down for the last 6 days. Despite multiple complaints, the issue is still unresolved. However, billing is still being generated, which is unfair.Kindly resolve the issue immediately and adjust the bill for downtime.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SankalpShanbhag Dear Customer, We have received remarks from concern department "Now the subscriber is attached to Karnataka circle." Regards, BSNL Care (Lokendra)

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