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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 7
New Delhi, NCT 20
Chennai, TN 54
Bengaluru, KA 33
Jaipur, RJ 13
Cochin, KL 18
Coimbatore, TN 11
Kanpur, UP 23
Kolkata, WB 34
Mumbai, MH 17
Raipur, CT 23
Indore, MP 3
Bilāspur, CT 2
Pune, MH 17
Bhopal, MP 3
Rohtak, HR 2
Hyderabad, TG 5
Dehra Dūn, UT 2
Sūrat, GJ 2
Udaipur, RJ 11
Ahmedabad, GJ 3
Bhubaneshwar, OR 15
Chittoor, AP 2
Pānīpat, HR 3
Nashik, MH 5
Madurai, TN 1
Mangalore, KA 2
Alleppey, KL 3
Aizawl, MZ 5
Guwahati, AS 33
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • sks14122000
    Sudheer (@sks14122000) reported

    @BSNLCorporate @CMDBSNL @robertravi21 BSNL is unable to replace stolen SIM in other states ie Rajasthan circle SIM if stolen (like me) is not available in Chennai, you have to shift all your services to another no. The other service provider like airtel readily issues a new sim of any state in any state(like me).

  • Neerajchauhan45
    Neeraj Chauhan (@Neerajchauhan45) reported

    @BSNLCorporate @BSNL_HP I visited three times to upgrade my old sim to 4g. Every time, they all give excuses like servers down. As I am handicapped, going somewhere is a big task. The location of the BSNL office where I visited is Baijnath district kangra-176125.

  • CRYMORE_HAHA
    ROCKY 🐟 (@CRYMORE_HAHA) reported

    @garg_trupti Kaise maanle ki diye honge 40 lakh. Pagal aurat they used BSNL towers for years for jio and bsnl “forgot” to bill them you really think he is paying for this ****?

  • rajamuduli5
    Raja Muduli (@rajamuduli5) reported

    Otherwise, I will be forced to escalate this issue further. #BSNL #CustomerComplaint ୨/୨

  • KUSHKUM54298195
    Kush Kumar (@KUSHKUM54298195) reported

    @BSNLCorporate Only internet is ok otherthing some time call not connected and everytime not communicate with clear voice and also sms is not working in 4G if I want to send SMS then every time getting failed very bad experience I need to port in jio BSNL never getting competitors of jio/airtel

  • surendr14682297
    s singh (@surendr14682297) reported

    Dear jio from 6 month we are complaining for your poor service and has given several times details you asked for but nothing happened just as usual electricity went off network went off. Bsnl is best than you worst jio.

  • malik55khan
    Malik Khan (@malik55khan) reported

    @JioCare @reliancejio 4+ years of complaints, still poor network & internet at my home. Generated MNP, promised fix in 3–4 days—nothing changed. 4 family connections ready to port to BSNL. Please act before losing all users here.

  • Nagraj_G_Baggon
    Nagraj Baggon (@Nagraj_G_Baggon) reported

    @InvestorOfJAMMU @grok Sometimes we look at BSNL from an urban lens and miss out a very crucial area - rural India There are so many parts in rural India where BSNL is the only option for people (landline/mobile/broadband) everything There is one way to make the whole thing less cash haemorrhaging As far as urban areas are concerned, BSNL should stick to B2B segment. All government and PSU offices to use BSNL only. (Of course service has to be very good) Try some good private office segments also. The whole purpose of currently keeping BSNL alive is for rural India. There is absolutely no sense in using BSNL for B2C segment in urban India - it cannot compete with Jio and Airtel. So better to drop that segment and let go of staff also for that segment

  • koushalKashyap5
    unknown (@koushalKashyap5) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Or network 🛜 kitne rupees m aaynge please answer bsnl

  • SabbiSk1
    INDIANS (@SabbiSk1) reported

    @BSNLCorporate @BSNL_KOTD Looks Bsnl shrink their services in Airports to give the oppertunity to private operators. singal line network also not available in kolkata airport. This is not shame its a great achievement.

  • onearc40
    AP (@onearc40) reported

    @DeepakKuma38514 @airtelindia anyday JioFiber better than airtel fiber. airtel fiber is throttling plan speeds as well as service downtime is high without any reason. even BSNL BharatFiber fares better than airtel fiber.

  • hmharshitpandey
    Harshit Pandey  (@hmharshitpandey) reported

    Hello @BSNLCorporate My bsnl fiber is dead from last 5 days and nobody is bothering to take action on my complaint against it. Please resolve the issue aSAP

  • DEBASHISMAITR16
    DEBASHIS MAITRA (@DEBASHISMAITR16) reported

    Though I bought BSNL sim in west bengal circle some years back, there is no 3G,4G network even bin Kolkata,let 5G be a dream. Why is the situation despite the centre pushing for BSNL net upgrade 😡

  • AakashGourX
    Aakash Gour (@AakashGourX) reported

    🚨 BSNL Freedom Plan is back! 🇮🇳 You can now grab a new BSNL SIM for just ₹1 for a limited time! ✅ 30 days validity ✅ Unlimited voice calls across India ✅ 100 SMS/day ✅ 2GB data/day ✅ Great option for a second number or to test BSNL network Offer valid till April 30, 2026 How to get it: Visit your nearest BSNL CSC or authorised BSNL store, complete KYC, and the ₹1 Freedom Plan SIM will be activated instantly. Offline only offer — not available online.

  • roy_subhodeep
    Subhodeep Roy ( #GGMU) (@roy_subhodeep) reported

    Need some long term reviews on bsnl ftth broadband service. I was initially using jiofiber, however faced some intermittent issues with their router, otherwise it was fine, hence switched to airtel xstream which is worse. Wanna switch again. Please advise #bsnl #jiofiber

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