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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Royal_rajput249 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F042159885334  Reagrds, Bsnl- Care (Sahil)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @venkadais Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Neha)

  • sajumurali45
    Saju M (@sajumurali45) reported

    It has been more than a week with no response from BSNL! My broadband connection. remains disconnected due to your recurring billing errors (forcing ₹10k+ yearly plans on me). My daily work is severely impacted. Please resolve this immediately! @BSNLCorporate @BSNL_TN

  • YogendraKoderma
    Yogendra Pandit (@YogendraKoderma) reported

    @bsnl_care Dear sir It is also sad to inform you that every two or three days the BSNL tower is shut down due to which thousands of consumers have to face problems. When we talk to the local JE, we are repeatedly told that the cable gets cut Is cable cut every day?

  • sabyaaaaaa
    Sabyasachi Mishra (@sabyaaaaaa) reported

    @binodmishra4u @reliancejio @JioCare Change to BSNL... Now BSNL giving good service....

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @GaganKhoda0121 Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards,  BSNL Care (Nishuka)

  • ravisha86196615
    MANGAL SINGH DAKU (@ravisha86196615) reported

    @BSNLCorporate My bsnl air fiber no 07578-299435 internet is not working almost 1 month I have complaint many times but no response yet very wrost poor service and staff is not doing his work....very disappointed service

  • f4_f10_
    न्यू बैंकर्स डायरी (@f4_f10_) reported

    Which Telecom Network is doing Good? 1. BSNL 2. Vodafone 3. Airtel 4. JIO P.S. I have used both the prepaid and postpaid versions of Jio and am now using Airtel, but I am not satisfied with any of them.

  • ravisha86196615
    MANGAL SINGH DAKU (@ravisha86196615) reported

    @BSNLCorporate My bsnl air fiber no 07578-299435 internet is not working almost 1 month I have complaint many times but no response yet very wrost poor service and staff is not doing his work....very disappointed service

  • raj_irs
    Raj_Lachhi IRS (@raj_irs) reported

    why should ministry of communication have a budget of 80000 crores? to give grants to ailing n failed BSNL..in fact, the budget of this ministry should be just a few thousand crores as the bulwark of communication is being handled by the private companies..rural development is equal farce.. its pure loot.. if modi ji really wants to improve country's finances, he must undertake a massive cuts in all these ministries without fear n favour.. there are many such ministries which require budget in just hundreds or just fw thousands but they get almost in lakh crores.. close the tap.. reduce taxes on hapless citizens .. help them in making their life better.. you don't require other leaders help in winning elections.. ppl vote for u .. others cant get audience even in hundreds..so take a sword n slice the budgets of these non descript/useless ministries n build a new India.@PMOIndia

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @1965Ras Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (shahjahan)

  • drsandip07
    SANDIP BHATTACHARYA (@drsandip07) reported

    @JM_Scindia @BSNLCorporate till now no bsnl network..this is purely cheating with customer. You are increasing your plan amount but service zero. In this era of 5g..no one can believe that no network of mobile service. And from today afternoon. Please do the needful.

  • sri00_exe
    Sri | beyond specs 💭 (@sri00_exe) reported

    @airtelindia @Airtel_Presence This request raised in friday and asked from cancellation on friday itself but still no update regarding refund or whatever atleast cancellation considering this is a Airtel black connection I am excepting some Basic support but here I am not even getting a bsnl level support I already DMed u for the same immediately cancel and process the refund

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @bhagath_j_gowda Dear customer, Greeting of the day! We regret the inconvenience caused. The BSNL PRBT/Call Tune service has been temporarily discontinued due to administrative decisions, Further information will be shared when available. Regards, BSNL-Care(Shahjahan)

  • RealRaghv
    R (@RealRaghv) reported

    @iamshreytyagi So, why complaint over here either choose different service provider like Tata Play or ACT although, or just go with BSNL BharatFiber which is working really well lately.

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