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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • RebelloAnil
    Rebel (@RebelloAnil) reported

    @SayantikaSays Try BSNL FTTH instead! Airtel has not even sorted out basic mobile voice & data issues for ages They unilaterally close complaints without even speaking to clients Pathetic service!

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @imajs7 Dear Customer, We sincerely regret the inconvenience caused and understand your frustration. Please be assured that your complaint (F168165080596) is actively being worked upon by our team on priority.We are continuously following up with the concerned unit and will share an update or resolution as soon as it is available.We truly appreciate your patience and cooperation. Regards, BSNL Care (Gopal)

  • shivohamshivam
    Shwetank Shukla (@shivohamshivam) reported

    @sonali0_ @JioCare 10 years with jio here. Tried to port from jio to airtel in January. They started calling me from 5-6 numbers after my porting request. Pleaded for staying. I continued jio and recharged for annual plan (because airtel pissed me off by showing their store being open on Google maps, which I found to be under renovation for the past 1 week), and regretting now. But then I checked with Airtel, BSNL (has only 4G right now in select cities, 5G will come after 7G comes in the rest of the world), and Vi users, whom I shamelessly ask what network they have when my Jio n/w fails (calls/sms work, no internet). Airtel is the only one that is most frequently found to work where jio doesn't. Problem is I am not sure if it works where jio is already working! 🤷 Most commonly visited places where jio internet "has to work" but doesn't - Isha Yoga center, Coimbatore Inside my bedroom Inside my office building Inside my office cafeteria Inside PVR/Cinepolis multiplexes Inside Malls, especially in food courts Railways stations Airside in almost all airports I visit Anyways, it's going to be airtel now from next jan. Done with @JioCare . Can't be fooled twice. 🙏

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @kadraka_babul Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)

  • cloudabove79
    B (@cloudabove79) reported

    @piyush_trades Why don’t we stop buying the Jio SIM cards and the Airtel SIM card instead of that switch on to BSNL? No matter how bad the network is let them let us teacher. Listen to this big players.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @vdjgourav Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you. Your complaint has been created on the helpdesk with the docket number F1912166371503. Thank you for your patience. Regards, BSNL-Care (Avantika)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @madhavyadav1432 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F1829166119135) and will get back to you with a better resolution soon. Regards, BSNL-Care (kompal)

  • AS119f
    JAY ⚡ (@AS119f) reported

    @TelecomTalk They have partnered with Tejas network made in india company for 4G stack with Tata Other companies using international stack BSNL got restricted to buy stack from other companies Such a bastard indian government 🤡 They don't want to grow BSNL fcking government

  • manish21688
    Manish K (@manish21688) reported

    @HarshKhatod10 But i see BSNL and Bharat net phase 3 orders started. They have huge inventory for that. Should help clear the inventory and clear debt. Another update we need is, on receivables. They have delivered orders and yet to receive money ~3200 cr.

  • j_du98223012
    Artistic nook🗿 (@j_du98223012) reported

    4/ Here's the part nobody says out loud Only 3 real players left - Jio, Airtel, Vi. BSNL exists but barely competes on network quality When you go from 10+ operators (2016) to basically 2.5, "competition" stops being a real check on pricing. It becomes coordination without a meet

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Comefeelme_9 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F1819165959580  Regards,  BSNL-Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SastaMemeWala Dear Customer, Sorry for the inconvenience caused to you! .This is to inform you that your complaint number F1618165145443 has been attended by the concerned team. As per the latest update, the technical team is actively working on the issue and necessary action is being taken to resolve it at the earliest for smooth service restoration. Regards, BSNL Care (Mubeen)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @CeoRnmishra Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F193166286576  Regards,  BSNL-Care (Neha)

  • AnilAulakh
    Anil Aulakh (@AnilAulakh) reported

    @BSNLCorporate @BSNL_HR My FTTH broadband (Hisar, Haryana) has been completely down since June 5th. No action taken yet. Please resolve immediately. Grievance Ref: BSNL-HA-2026-CU-06051780693756.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MonjurHussain09 Dear Customer, We apologize for the inconvenience. Please be informed that your docket number F2718170171333 is currently under active process, and the concerned technical team is continuously working on your network coverage issue. Necessary actions are being taken to resolve the issue at the earliest. We kindly request your patience and cooperation while the work is in progress. Regards, BSNL Care (Shahjahan)

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