BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Ambāla, HR | 3 |
| Kolkata, WB | 35 |
| Chhindwāra, MP | 52 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Pune, MH | 23 |
| Kanpur, UP | 11 |
| Udaipur, RJ | 3 |
| Patna, BR | 3 |
| Mumbai, MH | 10 |
| Gangtok, SK | 1 |
| Chennai, TN | 20 |
| Bengaluru, KA | 13 |
| Erode, TN | 1 |
| Coimbatore, TN | 6 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 11 |
| Guwahati, AS | 26 |
| Delhi, NCT | 8 |
| Pānīpat, HR | 1 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 4 |
| Hyderabad, TG | 11 |
| Kālna, WB | 1 |
| Nagpur, MH | 1 |
| Cochin, KL | 5 |
| Lucknow, UP | 8 |
| Durgapur, WB | 2 |
| Shillong, ML | 2 |
| Bhubaneshwar, OR | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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✨𝓟𝓲𝔂𝓪 𝓡𝓪𝓷𝓰𝓻𝓮𝓳✨ (@piya_rangrej) reported@ViNewsOfficial My 1st sim card was vodafone and same no I'm using with bsnl, once again if you ppl make network good definately will think about Vi again..
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Talha Hussain Gulbargavi | طلحہ حسین گلبرگوی (@TalhaGulbargavi) reportedDear @reliancejio @JioCare if you stop leeching off BSNL and focus on your service .. then you’ll not need scamming of customers and can improve this fckng gutter you called service… please fckng stop your scams and start working!!
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BSNLCare (@bsnl_care) reported@vssgranite Hi, We sincerely apologize for the inconvenience caused to you. Our team is actively working on resolving the issue, and we assure you that a solution will be provided soon. We kindly request you to please be patient for a little while longer. Regards, BSNL Care (Lokendra)
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एक बापट, लाख बापट (@Yamaluqest) reportedI have already raised complaint on BSNL SELFCARE app, but it got automatically resolved without providing me any resolution. I have also sent email on a complaint portal, but still didn’t get any response. Please look into this on priority.
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BSNLCare (@bsnl_care) reported@Dibyajyoti_M13 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number I0118199879375. Thank you for your patience. Regards, BSNL-Care (Ankit)
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BSNLCare (@bsnl_care) reported@SatendraPalJi Dear Customer, To activate Missed Call Alert on BSNL, send an SMS with ACT MCA to 123. Alternatively, dial *888# to activate via USSD. Charges may apply depending on your plan. Regards BSNL Care (Gopal)
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Rushi (@RushiKhakhar) reported@OfficialSBICare cant open link even if i use wifi #BSNL and #JIO please update your service and then reply to customer
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to clarify your concern to ensure that the issue is correctly taken up with the concerned team. In your latest message, you mentioned “Please activate my number urgently” and “Ye number astitva me nahi hai / Sound showing”, and provided your number 827****151. However, in your previous communication, you had mentioned a network-related issue under Docket No. H3030198900217. Kindly confirm whether the activation issue regarding 827****151 is related to the same network issue already registered under H3030198900217, or whether this is a different/new issue, so that we can take the appropriate action. Regards, BSNL Care (Shatrughan)
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Kumar Saurabh (@itzksrai) reported@bsnl_care @BSNL_UPE I'm not getting VoLTE and VoWiFi signal on my no. I've got my sim ported to BSNL and it's already activated. Kindly look into this matter.
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BSNLCare (@bsnl_care) reported@ibathurrahman21 Dear Customer, We apologize for the inconvenience caused. Your complaint number H2824198451297 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Abhishek)
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BSNLCare (@bsnl_care) reported@PrabhakarSri Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. We are here to assist you. Regards, BSNL Care (Sangita)
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Sanatana Dharma (@DharmaPhilosofy) reported@bsnl_care I want to switch my simcard from Airtel to bsnl but Airtel has suspended incoming and outgoing services and I couldnt get port number. Can you help me port to bsnl without port number? I can't pay them for another month of their service. I want to switch to ur service
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Murali Bulusu (@muralibulusu) reportedonly 2 telecom operators in India have the full coverage with 2 others barely in the competition. Time for BSNL to reposition itself as a the “Most Secure” network to attract back those for whom such security matters and charge premium. This way, it can go up one level and create a niche like Blackberry did with its mobile device.
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BSNLCare (@bsnl_care) reported@SUJITDAS0001979 Dear Customer, We apologize for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H2923198776513. Thank you for your patience. Regards, BSNL-Care (Mubeen)
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BSNLCare (@bsnl_care) reported@Sankalpkatre Dear Customer, We sincerely apologize for the continued inconvenience. As per the latest update on your complaint, the issue has been identified as a core media-related fault. The concerned technical team is currently working on the issue and taking the necessary steps for early restoration of the services. We understand that customers in your area are still facing network problems. The issue is under active technical attention, and we are following up for the restoration update. We will inform you as soon as further information is received from the concerned team. We also appreciate your feedback regarding the revised tariffs and have noted the same. Regards, BSNL Care (Ankit)