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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
New Delhi, NCT 14
Guwahati, AS 21
Kolkata, WB 34
Chhindwāra, MP 56
Maihar, MP 1
Lucknow, UP 7
Indore, MP 3
Pune, MH 21
Jamshedpur, JH 3
Delhi, NCT 11
Patna, BR 9
Kanpur, UP 16
Mumbai, MH 8
Pathanāmthitta, KL 2
Ranchi, JH 5
Hyderabad, TG 10
Ahmedabad, GJ 6
Bhubaneshwar, OR 6
Ludhiāna, PB 3
Visakhapatnam, AP 3
Noida, UP 1
Bengaluru, KA 8
Dehra Dūn, UT 2
Cochin, KL 5
Kanniyākumāri, TN 1
Chennai, TN 20
Shillong, ML 2
Bhopal, MP 4
Chandigarh, CH 2
Imphal, MN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • kmoksha
    kmoksha (@kmoksha) reported

    @bsnl_care Still, no mobile network - unable to use any services. Please update what action has been taken until now. If BSNL is not able to provide proper services, why are you people being paid from Public tax money ?

  • jpsrathaur
    Jps Rathaur (@jpsrathaur) reported

    @bsnl_care Dear customer, your docket has been closed. Docket Number- I0111199965032. BSNL Call Centre

  • ipallavikashyap
    Pallavi Kashyap (@ipallavikashyap) reported

    @BSNLCorporate hi. I had recharged on 27th Aug for bsnl prepaid no. Still it’s not reflecting in the account till today. The phone app is not allowing to register a complaint as well. Please help asap.

  • varunnn_g
    Varun (@varunnn_g) reported

    Gendu, Airtel 5G will not working in KSA, local partner Zain, STC or Etislaat will work since they have IR agreements. Fir oh BSNL 5G works in Dubai 😭

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @fgojggvb55566 Dear Customer, We apologize for the inconvenience caused to you. Kindly wait for some time. If you continue to face the same issue, please feel free to contact us. We will be happy to assist you. Regards BSNL-Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @snotyal1 Hi, We apologize for the inconvenience caused of you. We have received feedback from the concerned department regarding your issue. Our team is actively working to resolve it, and we expect it will be resolved very soon. Regards, BSNL-Care(Sahil)

  • CHARANBADALDan1
    CHARAN BADAL Dan (@CHARANBADALDan1) reported

    @BSNLCorporate @CMDBSNL @robertravi21 First of all you guys should expand your network and reach every village and city and before that please install a 4G or 3G tower in my village because I also want to be able to use BSNL SIM in my village.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @mhawaldarm Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number I021200249296. Thank you for your patience. Regards, BSNL-Care(Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Praj94008934 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Dinesh)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sarware99 Dear Customer, We apologize for the inconvenience caused. Regarding the activation issue of your new BSNL SIM, we request you to kindly visit your nearest BSNL Customer Service Centre (CSC) for further assistance. Our team will help you with the necessary verification and complete the SIM activation process. Thank you for your cooperation. Regards, BSNL Care (Gopal)

  • Yamaluqest
    एक बापट, लाख बापट (@Yamaluqest) reported

    I have already raised complaint on BSNL SELFCARE app, but it got automatically resolved without providing me any resolution. I have also sent email on a complaint portal, but still didn’t get any response. Please look into this on priority.

  • Aditya_Extd
    Aditya_Extd💝 (@Aditya_Extd) reported

    @TechDekhoji @airtelindia Much Needed, Vivek bhai. Vi has superior service due to less congestion, but I don't get the fact that they could have simply reduced 30-40 Rupees and make the existing plans more affordable to attract customers. But yes Vi-BSNL partnership looks promising now..

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @LogicalIndian__ Dear Customer, Greeting of the Day! Thank you for supporting BSNL and being a loyal customer for 10 years. Regards, Bsnl Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @shashimisal Dear Customer, For assistance with your request, we kindly request you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Sonu)

  • YlJoshi
    Yogesh Joshi 🇮🇳 (@YlJoshi) reported

    @BSNL_GJ Your network is very poor at my area, otherwise I definitely port my SIM from @reliancejio to BSNL. JIO and BSNL both are same here. Manorath residency,sayli road, Silvassa 396230

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