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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @amitmallgkp2023 Dear Sir, You can get a new BSNL SIM from your nearest BSNL Customer Service Centre (CSC) or authorised BSNL retailer. Regards, BSNL Care (Ankit)

  • DiptejLolienkar
    Diptej Lolienkar (@DiptejLolienkar) reported

    @beebomco BSNL offers No-Network Technology

  • HariSharma47471
    Hari Kishan Sharma (@HariSharma47471) reported

    @mxtaverse People used to say similar things about BSNL, private players could not do this.I have paid 1 rupees for 1 second talk time to BSNL in 1999. Now even poor using mobile phones due to free calls and cheapest data in world. Public interest is important than saving BSNL.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @mranga Hi, We are sorry to know about your decision to switch to another service provider. BSNL is continuously improving its services. We value your feedback and request you to share any concerns or suggestions. We hope to serve you again in the future. Regards, BSNL Care (Pravesh)

  • HariSharma47471
    Hari Kishan Sharma (@HariSharma47471) reported

    @withbharatjodo People used to say similar things about BSNL, private players could not do this.I have paid 1 rupees for 1 second talk time to BSNL in 1999. Now even poor using mobile phones due to free calls and cheapest data in world. Public interest is important than saving BSNL.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @m_das89 Dear Customer, After completing KYC and number selection through the Sahaj portal, kindly visit the selected BSNL CSC with valid ID proof for SIM issuance. Regards, BSNL Care (Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @KevinReporter01 Dear Customer, Greetings of the day! We would like to inform you that the security deposit will be refunded as soon as the required funds are made available. We appreciate your patience and cooperation during this process. Regards, BSNL Care (Avantika)

  • 2Usertweets
    Jai Hind (@2Usertweets) reported

    @GMTMemeMacvt Port to VI or BSNL . ELSE RECHARGE with 448 plan for 84 days. Why recharge wih 349 every month if you have wifi? Also turn on VoWIFI to solve your calling problems. Install a UPS to your router to solve internet outage during power cut

  • realdebjyoti
    Debjyoti Saha (@realdebjyoti) reported

    You make worst app again. Mobile data is on. but app not detected. I am bsnl sim. What kind of app you make @NPCI_BHIM

  • RohitChan666
    ᛊ Mr. Chan ᛊ (@RohitChan666) reported

    @smiloskis @HQuarterma43504 ISRO is in b2b not b2c so how you know how good their service is. B2c service like bsnl, air india are already sold.

  • hpc_hari
    Hari Pd. Chaudhary (@hpc_hari) reported

    @ubdrain yes thats might be correct, or agree with you, but the ISRO and BSNL are worst case example for pravitazation, thats all I mean to say.

  • GimiRickXFaiz
    Mohammad Faiz (@GimiRickXFaiz) reported

    @TRAI keeps releasing drafts and rules but never fixes anything for common users. Jio-Airtel raise prices, network stays average, BSNL is still useless, and TRAI just watches. You can’t even do one proper good thing. rules stys on paper. When they violate, loopholes, no action.

  • idoastrovastu
    Mr.Dave_GJ (@idoastrovastu) reported

    @REDBOXINDIA Bsnl,vi,airtel,jio= 4 cards are enough to enjoy various mobile service providers.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    Dear Sir, We sincerely apologize for the inconvenience caused. We understand your concern regarding the BharatNet/BSNL FTTH fiber line being available in your area while the local team/vendor is stating that the connection is unavailable. Your complaint has already been registered under Docket No. H2129194917184 and has been taken up with the concerned team for verification and necessary action. We request you to kindly bear with us while the matter is being addressed. Regards, BSNL Care (Ankit)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MonjurHussain09 Dear Customer, We regret the inconvenience caused. Your feedback regarding the service experience has been noted. BSNL is continuously working to improve network quality and resolve customer concerns. Regards, BSNL Care (Vikash)

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