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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @lalbinayasingh Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F0522160333695. Regards,  BSNL-Care (Dinesh)

  • sunnymittra
    Sunny Samuel Mittra 🇮🇳 (@sunnymittra) reported

    @Airtel_Presence And here we are again ghosted by @airtelindia @Airtel_Presence This is worst than BSNL.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Kamala2kanta Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F0822161523588) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sourav)

  • IndiaPostOffice
    India Post (@IndiaPostOffice) reported

    @bapunashokkumar Sir/Madam, As reported, BSNL provides net connection at locality of Naikanidihi Sub Post Office. Due to non availability of BSNL net, link has been failed at Naikanidihi SO. However, the matter has been escalated to higher Authority of BSNL and being monitored regularly for restoration of Network and smooth operation of Postal Work.

  • pmstweet46
    ***.tweet (@pmstweet46) reported

    to connect to Dolphin that shows up occassionally when it feels like it ? Sure as hell am shifting BSNL SIMs to Airtel. Sad part is 1 is 20 years old & second about 12 years old. You just don't give a 💩 about your loyal clients. Forget 3G-4G even 2G/GPRS sucks. #bsnl_sucks

  • mukeshkaurav
    Mukesh Kaurav (@mukeshkaurav) reported

    @BSNLCorporate Stay connected even when network signals are weak 📶 With BSNL VoWiFi, enjoy crystal-clear calls over WiFi — no extra apps, no new SIM and no extra charges. #BSNLIndia #VoWiFi #StayConnected

  • Wishyoubuddy
    Tejraj Mahanand (@Wishyoubuddy) reported

    @satyvasta @Riteshk95050394 Ok where is the position of BSNL Now? after some year Ambani will buy it at garbage price they you people defend "modiji ne kia hai toh kuch soch samajh ke kia hoga"😐

  • Brmeena057
    Boltaram Samla Gav (@Brmeena057) reported

    @BSNLCorporate @BSNL_RJ In Sahadat nagar village, uniyara Tehsil, tonk district of Rajasthan, BSNL users are also facing serious network issues along with Jio users.The BSNL network is not available properly in the village, and the internet service does not work efficiently .

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @_matrixMaverick Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F086161549970 . Regards,  BSNL-Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @GunjeshTech Dear Customer, Greetings of the day! We apologise for the inconvenience caused. Your complaint has been created on the helpdesk with the docket number F0829161530536 .  Thank you for your patience. Regards, BSNL-Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @NehruTej Dear Customer We apologise for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number F0616160483287. Thank you for your patience. Regards, BSNL-Care(Sourav)

  • PraCashRochi
    Prakash R (@PraCashRochi) reported

    @bsnl_care What a joke is this. How can you close the ticket, without repairimg my phones. "Dear customer, your docket has been closed. Docket Number-F0315159507044. BSNL Call Centre"

  • ram_kannur
    Proud_Indian (@ram_kannur) reported

    @BsnlCmd @BSNL_CHTD @BSNLCorporate I visited BSNL office Anna Nagar yesterday and replaced by 3G sim to 4G after fresh KYC. SIM not activated after 20 hrs now. Your customer care says go to the office where you bought sim. Why are you harassing customer like this ? No one cares.

  • Nishant71777813
    Nishant (@Nishant71777813) reported

    @LavaMobileCare @LavaMobile kindly tell me if I can use both jio 4g and bsnl 4g simultaneously in Lava Yuva 4 model. Does Lava Yuva 4 support dual sim dual active 4g ?

  • compoundingaiin
    CompoundingAI (@compoundingaiin) reported

    From CompoundingAI daily digest Creative Newtech Ltd is currently enjoying a massive market rally and is up more than 15% today, driven entirely by headline hype over a ₹3,195 crore BharatNet order from BSNL. The market is bidding this up as a pure revenue multiplier. But if you look under the hood, this order brings severe structural risks that the current price action is completely ignoring. Here is why this demands heavy skepticism: 1) Complete Operational Mismatch Creative Newtech is fundamentally an IT and lifestyle distribution business. They are suddenly taking on a 3 year infrastructure contract to design, construct, and maintain a telecom network in Odisha. Rolling out optical fibre infrastructure and IP MPLS equipment across thousands of rural locations is an entirely different game than moving consumer tech. 2) The Working Capital Nightmare The total project value is roughly 3.36x the company's current market cap of around ₹950 crore. Executing an order of this magnitude will force them to secure heavy project based debt and expand their working capital limits. This will immediately stress their debt to equity ratio before a single rupee of revenue is recognized. 3) The BSNL Squeeze This brings us back to the classic BSNL problem. Creative Newtech and its consortium partner have to fund the upfront procurement and construction. When BSNL inevitably delays site clearances and stretches out payment cycles, Creative Newtech will be stuck funding the interest costs on their newly expanded debt. This is exactly how a massive order book destroys a balance sheet. The market is currently pricing this as a clean rerating trigger. In reality, they are trading short term distribution margins for high risk, capital intensive PSU receivables. Treat this rally as a red flag until management proves exactly how they are going to finance this operation.

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