BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tura, ML | 1 |
| Hyderabad, TG | 12 |
| Cochin, KL | 11 |
| Chhindwāra, MP | 57 |
| Mumbai, MH | 17 |
| Chandigarh, CH | 11 |
| Sūrat, GJ | 2 |
| Shillong, ML | 3 |
| Manjeri, KL | 1 |
| Lucknow, UP | 10 |
| Kolkata, WB | 35 |
| Coimbatore, TN | 4 |
| Indore, MP | 7 |
| Jamshedpur, JH | 1 |
| Thiruvananthapuram, KL | 15 |
| Ludhiāna, PB | 2 |
| Delhi, NCT | 12 |
| Bengaluru, KA | 21 |
| Shiliguri, WB | 5 |
| Navsari, GJ | 1 |
| Āsansol, WB | 1 |
| Pune, MH | 23 |
| Aizawl, MZ | 6 |
| Chennai, TN | 19 |
| Noida, UP | 1 |
| Bhubaneshwar, OR | 10 |
| Guwahati, AS | 25 |
| Pathanāmthitta, KL | 6 |
| Bhavnagar, GJ | 1 |
| Ahmedabad, GJ | 9 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Tim (@ShreeA352152) reportedI am frustrated from JIO port service. I recently port my sim from bsnl to JIO on 11 June and SIM also delivered on 15th June. Today 1st July still network is not came. I had call with customer service 10 times. EVERYTIME they provide different solution @JioCare #jio #jiosim
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Abhishek Ghosh (@tales_of_abhi) reportedThis is very disheartening to say that the @BSNLCorporate network at my location is nil. I have reached out to bsnl website and took assistance from AI assistant and they just doing mock out of me. Please do the needful as earliest as possible.
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BSNLCare (@bsnl_care) reported@RahulThinksSo Dear Customer, BSNL is committed to providing reliable and quality telecom services at affordable prices to ensure better connectivity and customer satisfaction. Regards, BSNL-Care (Sahil)
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BSNLCare (@bsnl_care) reported@BaruahBhup46320 Dear Customer, We sincerely regret the inconvenience caused. Please be assured that your complaint (F1314163728654) is currently being reviewed by our concerned team, and necessary action is being taken to resolve the issue at the earliest. We will update you as soon as a resolution is available. Regards, BSNL Care (Vikas)
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BSNLCare (@bsnl_care) reported@Jaihind16738671 Dear Customer, Greetings of the day! For further assistance, please contact the MTNL helpline. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Kusum)
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Manish K (@manish21688) reported@HarshKhatod10 But i see BSNL and Bharat net phase 3 orders started. They have huge inventory for that. Should help clear the inventory and clear debt. Another update we need is, on receivables. They have delivered orders and yet to receive money ~3200 cr.
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BSNLCare (@bsnl_care) reported@CeoRnmishra Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is F193166286576 Regards, BSNL-Care (Neha)
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Markets by Zerodha (@zerodhamarkets) reportedVillages were a different story. Sparse populations spread over large areas meant high costs and low returns. Private operators had little reason to fund a rural build-out. BSNL did lay some fibre, but it usually ended at the local telephone exchange. From there, connections ran over old copper wire, which carries a weaker signal the further it travels.
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कार्तिक (@kartikkumar3535) reportedI'm a BSNL fiber user My internet regular bill comes around ₹707, but on the March month & June my bill is around 1296/. I have spoken with customer care service and they are telling another story. Why do I have to pay so much to bsnl more money @BSNLCorporate @TRAI
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Syed Nabi🌿🚴 (@Syed_Nabi23) reported@BSNLCorporate BSNL network coverage is unavailable most of the time at the location in Dhamdhama, Nalbari, Assam (PIN: 781349). Please resolve this issue. @BSNLCorporate
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Rebel (@RebelloAnil) reported@SayantikaSays Try BSNL FTTH instead! Airtel has not even sorted out basic mobile voice & data issues for ages They unilaterally close complaints without even speaking to clients Pathetic service!
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Manish P (@manishp110500) reported@rutu609 @JioCare You just switched from worst network to pathetic network 🥲 Had same issue back then and now using BSNL 🥸
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ABHINAV VIKAS (@ABHIVIKAS) reported@BSNL_CG_Circle @BSNLCorporate bsnl fiber no 07856-252026 is not working since evening
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BSNLCare (@bsnl_care) reported@pannkajmahto Dear Customer, BSNL 5G in Ranchi, Jharkhand is currently under working and will be rolled out in a phased manner after network upgradation. Kindly stay tuned for updates. Regards, BSNL Care (VikashT)
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Operant Pharmacy Federation (@OperantPharmacy) reported@BSNLCorporate @BSNL_RJ It's been 1 month of repeatedly visiting the Pali office to restore my BSNL AirFibre connection, which was disconnected despite paying subscription. No resolution, no accountability—only endless follow-ups. Extremely poor customer service. @BSNLCUSTOMERCAR
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