BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Jaipur, RJ | 5 |
| Hyderabad, TG | 14 |
| Kālna, WB | 1 |
| Chhindwāra, MP | 56 |
| Bengaluru, KA | 12 |
| Guwahati, AS | 25 |
| Pune, MH | 21 |
| Nagpur, MH | 5 |
| Cochin, KL | 11 |
| Lucknow, UP | 9 |
| Durgapur, WB | 2 |
| Shillong, ML | 3 |
| Bhubaneshwar, OR | 8 |
| Kolkata, WB | 31 |
| Bhopal, MP | 4 |
| Jalandhar, PB | 2 |
| Ahmedabad, GJ | 7 |
| Patna, BR | 2 |
| Ranchi, JH | 2 |
| Kanpur, UP | 10 |
| Rohtak, HR | 2 |
| Vijayawada, AP | 1 |
| Srinagar, JK | 1 |
| Meerut, UP | 3 |
| Delhi, NCT | 10 |
| Sopur, JK | 4 |
| Kozhikode, KL | 1 |
| Chennai, TN | 18 |
| Jamshedpur, JH | 3 |
| Mangalore, KA | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@mr_pranav99 Dear Customer, We regret the inconvenience caused. BSNL revises plans and tariffs as per applicable TRAI guidelines and policies. Various prepaid and postpaid plans are available on the BSNL website and BSNL Selfcare app for your convenience. Regards, BSNL Care (Mubeen)
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Blue2503 (@omsinghrajput00) reported@beebomco Airtel seems a better run company and jio seems to be better customer experience As pe me But the experience is different for everyone. Vi needs to merge with bsnl and try to consolidate We need a 3rd player in telecom and foreign players too
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BSNLCare (@bsnl_care) reported@KnKsnKarn Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our MTNL customer care helpline, or visit your nearest MTNL office for personalized support. We are here to help! Regards, BSNL Care (Neha)
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BSNLCare (@bsnl_care) reported@_ek_rahi_ Dear Customer, We apologize for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number H236196165240 . Thank you for your patience. Regards, BSNL-Care (Lokendra)
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BSNLCare (@bsnl_care) reported@m_das89 Hi, Greetings of the day! If you are unable to collect the SIM card and wish to cancel the order, please contact BSNL Customer Care at 1800-180-1503 for further assistance. Regards, BSNL Care (Nishuka)
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ఏది అయితే ఏంటి (@EdhiAitheEnti) reportedgood move ....i support but does ISRO have a back up plan if in some time in future .this private players fail ..they need to fall back on some thing right you made the worst case of bsnl ....just for ambani ....lets openly talk ....so think wise ....
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BSNLCare (@bsnl_care) reported@agnihotri_ashok Dear Customer, We sincerely apologize for the inconvenience caused. If your recharge has failed, kindly wait for 3 to 7 working days. The failed recharge amount will be refunded to your account as per the applicable process. Thank you for your patience and cooperation. Regards, BSNL Care (Gopal)
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BSNLCare (@bsnl_care) reported@sumittomar1126 Hi, We apologize for the inconvenience caused. Your concern has been noted, and the concerned team is working on it for an early resolution. Thank you for your patience and cooperation. Regards, BSNL Care (Mubeen)
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BSNLCare (@bsnl_care) reported@SID_ODIALIVE Dear Customer, We apologize for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number H2419196542425 . Thank you for your patience. Regards, BSNL-Care (Lokendra)
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LV Venky (@LvVenky0409) reported@PMCPune Hon'ble Mayor & Hon'ble Municipal Commissioner to also visit DAV School Aundh next to BSNL Telephone Exchange The T junction connecting Seasons Road to Nagras Road is always choked with traffic and though traffic signal is installed is not operational for more than 1 year
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BSNLCare (@bsnl_care) reported@kumargaurav1006 Dear Customer, We understand your concern. The issue is currently under review by the concerned team, and necessary checks are being carried out for resolution. We appreciate your patience and support. Further updates will be shared once available. Regards, BSNL Care (Avantika)
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gaurav kumar yadav (@kumargaurav1006) reported@bsnl_care If issue is under review then why docket is closed. Since docket was closed I am see my compain in BSNL APP. kindly reopen the same docket no complaint and don't close till you get resolution
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BSNLCare (@bsnl_care) reported@pushkarahire_ Dear Customer. We regret the inconvenience caused of you. The charges and responsibilities related to modem/router, cable, and other equipment depend on the applicable BSNL plan, service terms, and arrangements with the authorized vendor/TIP. Regards, BSNL Care (Sourav)
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Srijesh Mehta (@MehtaxPro) reported@BSNLCorporate @BSNL_RJ Internet (FTTH) at our office non-functional for 48+ hours continuously. Despite persistent follow-up with local team, issue remains unresolved and severely impacting professional work. Request urgent intervention. Complaint ref: 1065811699 #BSNL #FTTH
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BSNLCare (@bsnl_care) reported@pushkarahire_ Dear Customer, Greetings of the day! For further assistance of you, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL Care (Mubeen)
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