BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 49 |
| Rājkot, GJ | 2 |
| Gurgaon, HR | 1 |
| Mumbai, MH | 21 |
| Malappuram, KL | 1 |
| Bhopal, MP | 5 |
| Pune, MH | 15 |
| Delhi, NCT | 8 |
| Durgapur, WB | 5 |
| Cochin, KL | 14 |
| Shillong, ML | 4 |
| Hyderabad, TG | 12 |
| Pathanāmthitta, KL | 4 |
| Thiruvananthapuram, KL | 12 |
| Guwahati, AS | 25 |
| Kolkata, WB | 30 |
| Bhubaneshwar, OR | 12 |
| Bengaluru, KA | 25 |
| Jaipur, RJ | 19 |
| Muzaffarpur, BR | 1 |
| Bānposh, OR | 1 |
| New Delhi, NCT | 9 |
| Coimbatore, TN | 3 |
| Lucknow, UP | 9 |
| Bharūch, GJ | 1 |
| Ahmedabad, GJ | 8 |
| Chennai, TN | 20 |
| Kozhikode, KL | 2 |
| Nagpur, MH | 4 |
| Imphal, MN | 4 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@ThakurAjay1496 Dear Customer, Greetings of the day! For any further assistance, please contact our BSNL Customer Care Helpline at 1800-180-1503. Our team will be glad to assist you. Regards, BSNL Care (Kusum)
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Manohar (Govind)Daga (@mdaga63) reported@mmpandey @TheMilObserverr Nowadays, gas supply agency under control So is BSNL like department They fear complaint X platform lodged complaints get through,they take action and confirm with us by calling to confirm Railway too So will pickup, slowly
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Hari Krishnan Pongilath (@h_pongilath) reportedLetter (08th April 2025) from Secretary, Ministry of Communications, Department of Telecommunications to all Chief Secretary/Administrator (UT's) utilise the service of #BSNL & #MTNL by all Ministries/Departments/Agencies/PSU 's of Central & State Governments for internet/broadband/landline & leased line requirements
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Kheersagar patel (@khrsgr) reported@BSNLCorporate @CMDBSNL @robertravi21 No network in our area. But lot of potential BSNL users.
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Himanshu4every1 (@Himanshu4e70608) reported@BSNLCorporate @CMDBSNL @robertravi21 In Sanhita there are around 2500 flats and in Sanhita premises there is no bsnl tower. I have been a postpaid customer of bsnl for 26 years. When I enter my flat in sanhita there is no tower of bsnl because of which I am unable to contact my people, neither I receive any OTP.
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productive (@productive1344) reported@bsnl_care @BhaisaMota Very bad service by bsnl
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BSNLCare (@bsnl_care) reported@mushtaqahmedma Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F1114162815431) and will get back to you with a better resolution soon. Regards, BSNL-Care (Mubeen)
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BSNLCare (@bsnl_care) reported@Dynamo_2024 Dear Customer, Greetings of the day! We apologise for the inconvenience caused. Your complaint has been created on the helpdesk with the docket number F127163269863 . Thank you for your patience. Regards, BSNL-Care (Neha)
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Prashanth Acharya 🇮🇳(ತುಳು ಕನ್ನಡಿಗ ಮೋದಿ ಪರಿವಾರ) (@PrashanthKalasa) reportedThis so called No.1 telecom company @airtelindia is going to find the same fate of TATA DOCOMO, VODAFONE, BSNL, MTNL, HUTCH, their every service is so called online, they simply register complaint, close & no action, at my place Airtel signal is almost dead! Shame on you buggërs
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Parmeet (@UnyokedRoaring) reported@mainbhiengineer Other day he was saying that we had create telephone equipments by our own that can handle any number of users. Those got deployed on BSNL by Tejas. News are there that 4G of BSNL has lot of issues.
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Vikas Lohar (@vlohar) reported@JioCare i complaint my jio fiber is not working from last 2 days. SR000038DWRB this is my service request number. No one has came to solve the problem. If you take this much of time to resolve the complaint then whats the point to use jio fiber. I can use bsnl fiber service.
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BSNLCare (@bsnl_care) reported@P_K_Senapati Dear Sir, We sincerely apologize for the delay, Your complaint with the docket no. F1522164717527has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Mubeen)
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Abhishek Gupta (@abhishekifmr) reported@amityadavamit @ShrrnnG Totally agree.. Land is not a issue if they want. everyday I go to my office and see NTPC has huge plots bang on Sector 62 Noida which can be used. Similarly In Indirapuram BSNL has a huge vacant plot for atleast 20 years. I am sure Vaishali, Vasundhara would have similar plots
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BSNLCare (@bsnl_care) reported@ManiWealthHQ Dear Customer, We sincerely apologize for the inconvenience. We have noted your concern and will ensure that you do not face such issues in the future. If you are currently experiencing any issues with BSNL services, please let us know. Regards, BSNL Care (Lokendra)
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Visvanathan N (@Visvanathann) reported@dmuthuk As a consumer, smart meter is required. Smart meters will help Tangedco reduce revenue loss. All losses and inefficiencies are passed on to consumers as tariff increase. Let private DISCOMs be allowed. Consumers don't have choice. It is like old BSNL with no competition.
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