BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Salem, TN | 1 |
| Guwahati, AS | 26 |
| Chhindwāra, MP | 56 |
| Cochin, KL | 12 |
| Jaipur, RJ | 15 |
| Nagpur, MH | 4 |
| Mumbai, MH | 18 |
| Tura, ML | 1 |
| Hyderabad, TG | 12 |
| Chandigarh, CH | 9 |
| Sūrat, GJ | 2 |
| Shillong, ML | 3 |
| Manjeri, KL | 1 |
| Lucknow, UP | 10 |
| Kolkata, WB | 34 |
| Coimbatore, TN | 4 |
| Indore, MP | 7 |
| Jamshedpur, JH | 1 |
| Thiruvananthapuram, KL | 15 |
| Ludhiāna, PB | 2 |
| Delhi, NCT | 12 |
| Bengaluru, KA | 18 |
| Shiliguri, WB | 5 |
| Navsari, GJ | 1 |
| Āsansol, WB | 1 |
| Pune, MH | 23 |
| Aizawl, MZ | 6 |
| Chennai, TN | 19 |
| Noida, UP | 1 |
| Bhubaneshwar, OR | 10 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@GovindRajSingh0 Dear Customer, We apologize for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number G0229172340433 . Thank you for your patience. Regards, BSNL-Care (Dinesh)
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Er. Sarukh Khan (@SarukhK18907694) reported@aigetoachq What is your intention to cancel the BSNL SET recruitment?
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BSNLCare (@bsnl_care) reported@imajs7 Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Sonu)
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BSNLCare (@bsnl_care) reported@abhilash1296 Dear Customer, Greetings of the day! Sir, it seems that due to some technical issue, you might be facing an error. Kindly try again after some time. If you are still facing the issue, please feel free to contact us. Regards, BSNL Care (Kusum)
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Uma உமா Long Hair Queen 💋 (@longhairuma) reported@Ahmedshabbir20 @airtelindia I prefer VI for Phone internet and Jio for Wifi,, Bsnl broadbrand service endha oru add on offers or setup box kuda kudukala
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Chintan (@Sirakanachy) reported@AmalJos95950131 BSNL should have been completely closed down long ago , as you cannot see a **** company like BSNL anywhere in the world
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Markets by Zerodha (@zerodhamarkets) reportedVillages were a different story. Sparse populations spread over large areas meant high costs and low returns. Private operators had little reason to fund a rural build-out. BSNL did lay some fibre, but it usually ended at the local telephone exchange. From there, connections ran over old copper wire, which carries a weaker signal the further it travels.
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BSNLCare (@bsnl_care) reported@anirbanguha40 Dear Customer, Greetings of the day! Your complaint has already been conveyed to the external unit of Dumdum Cluster for necessary action. It has been reported that the rebate for the dead period may be considered/waived after conversion of your existing copper cable line to an optical fibre (FTTH) connection. Further, if you still receive any additional recharge/billing charges for around 10 days, you are requested to feel free to contact us for further assistance and clarification. We regret the inconvenience caused to you and assure you of support. Regards, BSNL Care (Shahjahan)
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Rakesh (@rkchkumar) reported@bsnl_care I have ported out to jio recently and a more satisfied with the services. BSNL unable to rectify issues and finally surrendered stating that a new tower is needed in vayushaktinagar Gandhinagar to resolve the issues. However thanks for your concern
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🇮🇳Amit kumar rai🇮🇳 (@amitspeaks_) reported@bsnl_care @BSNLCorporate @bsnl_care Dear customer, your docket has been closed. Docket Number- F1629164854394. BSNL Call Centre But my problem didn't resolved, still i am unable to call. Incoming and outgoing going call not working but internet is working well. I have 1 year if recharge.
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BSNLCare (@bsnl_care) reported@Parthiban_twitz Hi, BSNL is committed to providing best fiber internet services and continuously improving network quality. In future, BSNL will upgrade its infrastructure for better speed, reliability and customer experience. Regards BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@anirbanguha40 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F1819166094937 Reagrds, Bsnl- Care (Sahil)
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Operant Pharmacy Federation (@OperantPharmacy) reported@BSNLCorporate @BSNL_RJ It's been 1 month of repeatedly visiting the Pali office to restore my BSNL AirFibre connection, which was disconnected despite paying subscription. No resolution, no accountability—only endless follow-ups. Extremely poor customer service. @BSNLCUSTOMERCAR
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sanil🇮🇳 (@sanil68790275) reported@kasaudhanji99 @JioCare @reliancejio Bro has some geniune issue. I think you have to tag bsnl
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BSNLCare (@bsnl_care) reported@ravi28sunit Dear Customer, We have received remarks from concern department "plz check now" Regards, BSNL Care(Mubeen)
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