BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Thiruvananthapuram, KL | 13 |
| Visakhapatnam, AP | 3 |
| Kolkata, WB | 31 |
| Chhindwāra, MP | 54 |
| Jammu, JK | 3 |
| Pune, MH | 17 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 10 |
| Delhi, NCT | 10 |
| Tambaram, TN | 1 |
| Jabalpur, MP | 3 |
| Bengaluru, KA | 24 |
| Pathanāmthitta, KL | 5 |
| Bhubaneshwar, OR | 11 |
| Mohali, PB | 4 |
| Bhopal, MP | 6 |
| Ranchi, JH | 2 |
| Kallakkurichchi, TN | 2 |
| Jaipur, RJ | 16 |
| Agra, UP | 1 |
| Chennai, TN | 20 |
| Haridwar, UT | 1 |
| Tiruppur, TN | 1 |
| Rājkot, GJ | 2 |
| Gurgaon, HR | 1 |
| Mumbai, MH | 20 |
| Malappuram, KL | 1 |
| Durgapur, WB | 5 |
| Cochin, KL | 10 |
| Shillong, ML | 2 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Vinit Mishra (@VinitMishra1999) reported@BSNLCorporate BSNL network is not available in my area please provide BSNL network in my area I am happy to see a good recharge plan of BSNL network I want to use BSNL sim but network is an available my address is kichhutti kisundaspur post Tarun pin code 224195 dis.Ayodhya
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Prem Dange (@Premdange11) reported"Dear @BSNL_MH @BSNLCorporate, my BSNL mobile number 9404246622 validity expired on 6th June 2026. I am unable to recharge online and cannot visit the local exchange due to the strike. Please help me reactivate my number. Location: Parli Vaijnath, Maharashtra."
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ANAND PANDEY🇮🇳 (@ANAND_110404053) reportedKindly improve your bsnl fiber service Very poor service I am very disappointed @BSNL_OR @BSNLCorporate
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BSNLCare (@bsnl_care) reported@rajamuduli5 Dear Customer, We apologize for the inconvenience. Please Dm us your full address, pin code, nearest landmark, BSNL number, connection type (prepaid/postpaid), and an alternate contact number for assistance. Regards, BSNL Care (Vikas)
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BSNLCare (@bsnl_care) reported@UPohani65773 Dear Customer, We regret the inconvenience caused. The BSNL portal may be temporarily unavailable due to maintenance or high traffic. Kindly try again after some time. If the issue persists, please clear browser cache or use another browser/device. Regards, BSNL Care(Sourav)
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BSNLCare (@bsnl_care) reported@pkypraduman Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)
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Satya Prakash (@satyagurung) reported@SayantikaSays Product wise Airtel is good but customer service is pathetic. They don't listen and understand your issue and often screw up working setup. Be careful. BSNL customer service is even more pathetic.
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BSNLCare (@bsnl_care) reported@sumanpandit444 Dear Customer, We regret the inconvenience caused. The BSNL PRBT (Caller Tune) service has been temporarily discontinued due to administrative/technical reasons. Further updates will be shared once the service is restored or any new information is available. Regards, BSNL Care (Sahil)
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BSNLCare (@bsnl_care) reported@vdjgourav Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you. Your complaint has been created on the helpdesk with the docket number F1912166371503. Thank you for your patience. Regards, BSNL-Care (Avantika)
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Ⓢⓤⓝⓝⓨ (@Sunny____123) reported@bsnl_care I stayed with BSNL not for its network, not for its speed, and definitely not for its customer service – but because it was affordable. This recent hike feels like a silent push from the government to let BSNL fade away, while private telecom companies thrive
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BSNLCare (@bsnl_care) reported@mayankjtr Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Kindly wait for the refund it will be automatically credited to your bank account within 7 working days. Regards, BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@Jaihind16738671 Dear Customer, Greetings of the day! For further assistance, please contact the MTNL helpline. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@Shivaagnihotry Dear Customer, if a double recharge of the same amount is done, the second recharge will be kept in queue. If the recharge amounts are different, the second recharge will get activated and the earlier one may stop. For further assistance, please contact BSNL Customer Care at 18001801503. Regards, BSNL-Care(Pravesh)
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BSNLCare (@bsnl_care) reported@Koustav_X Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Our team is working on your issue (F1523164770624) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@Prakashmswamy Dear Customer, We acknowledge your concerns regarding service quality and system reliability. BSNL and India Post are continuously working on upgradation of their infrastructure to improve connectivity, and customer experience across all locations. Regards, BSNL Care(Pravesh)
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