BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 54 |
| Ambāla, HR | 2 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Pune, MH | 23 |
| Kanpur, UP | 12 |
| Kolkata, WB | 32 |
| Udaipur, RJ | 3 |
| Patna, BR | 3 |
| Mumbai, MH | 10 |
| Gangtok, SK | 1 |
| Chennai, TN | 20 |
| Bengaluru, KA | 13 |
| Erode, TN | 1 |
| Coimbatore, TN | 8 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 11 |
| Guwahati, AS | 26 |
| Delhi, NCT | 9 |
| Pānīpat, HR | 1 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 4 |
| Hyderabad, TG | 11 |
| Kālna, WB | 1 |
| Nagpur, MH | 1 |
| Cochin, KL | 5 |
| Lucknow, UP | 8 |
| Durgapur, WB | 2 |
| Shillong, ML | 2 |
| Bhubaneshwar, OR | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Kunwar Shikhar (@KunwarShikhar) reported@excitel_rocks This is my connection no. 5320008850, registered name Kunwar Shikhar. Check the ticket history about no connectivity issue. You guys are worst than BSNL. Your services are like government services. Only problem no solution. BSNL works more than Excitel.
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BSNLCare (@bsnl_care) reported@SankethM4 Dear Customer, We sincerely apologize for the inconvenience you have faced. Please be assured that our team is actively addressing your complaint (H2925198663174) and will reach out to you shortly with a resolution. Regards, BSNL Care (Nishuka)
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BSNLCare (@bsnl_care) reported@mhawaldarm Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number I021200249296. Thank you for your patience. Regards, BSNL-Care(Sourav)
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BSNLCare (@bsnl_care) reported@VIPMUSIC18 Dear Sir, We sincerely apologize that your issue remains unresolved despite the closure of Docket No. H3123199690820. As per the nodal team’s assessment, the coverage at the reported location is affected due to the long distance from the existing BTS. The concerned team will explore suitable measures to strengthen the signal and improve network coverage at the location, subject to technical feasibility. We regret the inconvenience caused and appreciate your patience while the network improvement measures are being examined. Regards, BSNL Care (Shatrughan)
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Aditya_Extd💝 (@Aditya_Extd) reported@TechDekhoji @airtelindia Much Needed, Vivek bhai. Vi has superior service due to less congestion, but I don't get the fact that they could have simply reduced 30-40 Rupees and make the existing plans more affordable to attract customers. But yes Vi-BSNL partnership looks promising now..
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BSNLCare (@bsnl_care) reported@AakashB14284350 Dear Customer, Greetings of the day! At present, we do not have any updates regarding this matter. We kindly request you to refer only to the official BSNL channels for authentic information and updates. Regards, BSNL Care (Shahjahan)
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Anil Relan (@AnilRelan4) reported*🚨 CRITICAL UPDATE: ANNU PROJECTS IPO LISTING CRASH* 👉🏻AS REPEATEDLY WARNED BY IPO BAZAAR SONIPAT, ANNU PROJECTS LIMITED HAS WITNESSED A SEVERE DISCOUNT LISTING TODAY. THE STOCK OPENED AT ₹72.00, DOWN BY -₹27.00 (-27.27%) FROM ITS IPO PRICE OF ₹99.00 WITH A TRADING VOLUME OF 48,65,379 SHARES. 🛑KEY RISKS RECAP: TROUBLED EXECUTION: MID-WAY PROJECT CANCELLATION BY BSNL AND ONGOING DISPUTES WITH A2Z INFRA AND ITI LIMITED. 🛑HEAVY PENALTIES: SEVERE LIQUIDATED DAMAGES PAID DUE TO DELAYS IN ROW AND FOREST CLEARANCES (₹4.20 CR IN FY24, ₹85.2 LAKH IN FY25, AND ₹9 LAKH IN FY26). 🛑POOR INSTITUTIONAL INTEREST: ONLY 10% ALLOCATION WAS RESERVED FOR QIBS WHILE 50% WAS DUMPED ON RETAIL INVESTORS. 🤝STAY CAUTIOUS AND STAY CONNECTED FOR FURTHER UPDATES! 🔵IPO BAZAAR SONIPAT 🟢
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BSNLCare (@bsnl_care) reported@Mr_MukeshSoni Dear Sir, Greetings of the day! For any assistance, you may contact BSNL Customer Care at 1800-180-1503. For obtaining a premium number, kindly visit your nearest BSNL Customer Service Centre (CSC). Regards, BSNL Care (Sangita)
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Harsh040 (@Harsh04010) reportedPathetic service @BSNLCorporate @BSNL_KTK. Agent took my name, said "internet not working, can't help," and hung up on me. Absolute disgrace. Fix this immediately and act on this agent. #BSNL #BSNLDown
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Dr. Rajendra Shinde (@veerite) reported29.8.26 Reminder 2 : SRH251196844006 created on 26.8.26 to get 25 years post paid ported back to bsnl, google pay recognises number as post paid bsnl but self care doesn't.Each screenshot has date Issue not resolved @PMOIndia what स्वदेशी is this with such officer @cgm_mh_bsnl ?
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BSNLCare (@bsnl_care) reported@fgojggvb55566 Dear Customer, We apologize for the inconvenience caused to you. Kindly wait for some time. If you continue to face the same issue, please feel free to contact us. We will be happy to assist you. Regards BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@bndas2568 Dear Customer, We apologize for the inconvenience caused. We value your feedback and regret the experience shared by you. BSNL is continuously working towards improving network services and customer support across Delhi. Regards, BSNL Care (Sahil)
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Navneet Trivedi (@navneett113) reported@bsnl_care H2411196410727 has been closed without resolution. I have recharged my no on 16aug2026 through bsnl selfcare new app balance got deducted but not credited back pls check and resolve
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BSNLCare (@bsnl_care) reported@ImSamsulChy Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Your complaint (H2918198588383) is under active review, and our concerned team is working diligently to resolve the issue. We appreciate your patience and cooperation. Regards, BSNL Care (Sangita)
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BSNLCare (@bsnl_care) reported@aspirantpromaxx Dear Customer, We understand your concern regarding the lost BSNL SIM. To get a duplicate SIM, kindly visit your nearest BSNL Customer Service Centre (CSC) along with a valid proof document. Our team at the CSC will assist you with the SIM replacement process. Thank you. Regards, BSNL Care (Gopal)