BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Morādābād, UP | 1 |
| Ludhiāna, PB | 1 |
| Hyderabad, TG | 10 |
| Gangtok, SK | 1 |
| Shiliguri, WB | 4 |
| Jammu, JK | 2 |
| Chennai, TN | 40 |
| Coimbatore, TN | 8 |
| Pune, MH | 23 |
| Rohtak, HR | 4 |
| Guwahati, AS | 12 |
| Haldia, WB | 1 |
| Chhindwāra, MP | 33 |
| Kanpur, UP | 53 |
| Kolkata, WB | 30 |
| Jaipur, RJ | 29 |
| Bengaluru, KA | 34 |
| Baripāda, OR | 1 |
| New Delhi, NCT | 16 |
| Chandigarh, CH | 6 |
| Nashik, MH | 3 |
| Indore, MP | 7 |
| Aurangabad, MH | 1 |
| Raipur, CT | 28 |
| Thiruvananthapuram, KL | 6 |
| Rānikhet, UT | 1 |
| Lucknow, UP | 4 |
| Mysore, KA | 1 |
| Ranchi, JH | 1 |
| Ahmedabad, GJ | 7 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@chand_kala98 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number is E1814152039805.Thank you for your patience. Regards, BSNL-Care
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Hegde Tweets 🐦 ಹೆಗಡೆ ಟ್ವೀಟ್ಸ್ (@MilgarVinu) reportedBSNL internet be like: 🟢 Connected 🔴 Disconnected 🟢 Connected 🔴 Disconnected . At this point, my router is doing cardio more than me. 📶💀 @bsnl_care worst service at its peak. 📶💀 @bsnl_care #ftth_stories
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West Bengal Diary (@WestBengalDiary) reportedThank you 🙏 for the ground-level input — glad to hear 4G has reached the areas you visited. That said, the picture isn’t uniform across the state. BSNL, which still holds significant network presence in rural West Bengal, continues to operate 2G in areas where its 4G rollout remains incomplete — including documented cases in Purba Medinipur as recently as May 2026. Private operators like Jio and Airtel are largely 4G/5G, but BSNL’s rural coverage gaps mean some villages are genuinely still on 2G or EDGE. The line wasn’t about cities — it was about those last-mile pockets that BharatNet and RoW Rules are specifically designed to fix.
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Sandesh Prabhu (@sandeshprabhu27) reported@bsnl_care That's a prompt response BSNL but you have to increase your network coverage especially in kalyan dombivli region there's almost no proper coverage
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Gintoki - The Silver Soul (@GintokiSilverSo) reportedAirtel to Airtel is problem. Airtel to Bsnl working.
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PARIMAL TUDU (@PARIMAL10966314) reported@BSNLCorporate i am Parimal .i use bsnl sim there is no network of bsnl 4g enen also 2g network are not available.i request to you please solve this problem.
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Ameya Hardas (@ameyahardas) reported@CNBCTV18Live REC and PFC management spread their legs to fund loans to fraud company Gensol. Also Rs 15,000 crore was sanctioned almost to bankrupt Shapoorj Paloonji group. REC PFC = BSNL MTNL Immediately these two companies should be shut down before they distribute public money 💰 like mandir ka Prasad to anyone and everyone.
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Brahmini Kumar (@brahmini_kumar) reportedNo support from local staff, no one even picks up calls. After being a loyal BSNL customer for 20+ years, this is the kind of service we get? Resolve this immediately.
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BSNLCare (@bsnl_care) reported@HallyKhatri Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly E183151953006 . Regards, Bsnl-Care (Sahil)
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Bsdk Mani (@BsdkMani45946) reported@BSNLCorporate Dear BSNL I always believe in your Badiya Service and Network Logo ke liye, But Sorry that your service in Gotan 342902 is not working properly their are many issues regarding 4g service, no signal, call drops......and more, Humble request please resolve ASAP
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Jino S Raj (@jinosraj) reported@JioCare Always network issues and always call drop while in mobile network.. really thinking of Porting. #bsnl is far better while both sim are in same phone
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BSNLCare (@bsnl_care) reported@RohitSi64749886 Dear Customer, Your Complaint With Docket Number E148150163011 has been readdressed by the concerned team with nodal remark ''issue resolved'' If you are still facing the same issue, please feel free to contact us. Regards BSNL-Care (Sonu)
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A Singh (@AnujSin77182479) reported@JM_Scindia Sir ,BSNL has made a mockery of TRAI rules Call divert services are not getting activated on mobile numbers Coverage is poor so call divert options allows seamless connection on contacting customer care , reply g is complaintncannnot be raised for call divert
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BSNLCare (@bsnl_care) reported@sumantadas291 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E1820151747887 . Regards, BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@veerite Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. E191152452458 Reagrds, Bsnl- Care (Sahil)