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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @JayuBhanushali Dear Customer, We regret the inconvenience caused. Kindly note that for BSNL MNP (Mobile Number Portability), physical KYC verification at the nearest BSNL CSC is mandatory as per telecom regulations, and doorstep SIM delivery is not applicable in MNP cases. This is required to ensure secure identity verification and successful SIM activation. You may visit your nearest BSNL CSC for assistance. Regards, BSNL Care(Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @anirbanguha40 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. F1819166094937  Reagrds, Bsnl- Care (Sahil)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sumanpandit444 Dear Customer, We regret the inconvenience caused. The BSNL PRBT (Caller Tune) service has been temporarily discontinued due to administrative/technical reasons. Further updates will be shared once the service is restored or any new information is available. Regards, BSNL Care (Sahil)

  • Vidyut
    Vidyut (@Vidyut) reported

    Idea for @RahulGandhi election promises - revive BSNL and MTNL properly. Easy bookings, good coverage. If the private companies need to make a profit, limit it to 2g/3g, but keep their low budget phone plans alive. You can simply stand on stage and read out their recharge plan prices to get all the votes. Right now the public can't use them widely due to coverage issues. And this is not just for the poor. You can keep a phone no you mostly need for OTPs alive for a year in Rs. 321. Loads of people who use separate numbers for banking and social media would vote for this.

  • Amar200184
    Amar (@Amar200184) reported

    @bsnl_care I tried bsnl customer care after selecting 15 option selected customer care thn a person answered with a back ground bep thn no response after 2 mins hung up.kya yehi ghante ki service de rahe hou I have a valid plan need to port n ur not allwing the sms go through

  • AdityaCh6634
    Aditya (@AdityaCh6634) reported

    BSNL network is showing "No Signal" continuously since this morning. This issue has been recurring since February 2026, and despite multiple complaints, no permanent resolution has been provided. Kindly resolve the issue permanently. @bsnl_care @BSNLCorporate @CMDBSNL #BSNL

  • A_Pabhi1
    Abhijith A P (@A_Pabhi1) reported

    I'm facing BSNL network degradation. Network speed is unusably slow,and I'm experiencing constant call drops.​Due to these ongoing issues,I'm trying to send a PORT SMS to 1900,but the message continuously fails.I've already registered complaints but Not Solved.@TRAI @BSNL_KL

  • poojaguptaaron
    Pooja Gupta (@poojaguptaaron) reported

    @bsnl_care I complaint to sanchar saathi about the numbers and they said my query is resolved and now I have only 1 number then why your bsnl saying 9 numbers.please deactivate my number permanently asap so thay I can buy new sim. No-7376114113 No-8004313661 No-9452066815

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RahulSardarSin2 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F197166310676  Regards,  BSNL-Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @imajs7 Dear Customer, We sincerely regret the inconvenience caused and understand your frustration. Please be assured that your complaint (F168165080596) is actively being worked upon by our team on priority.We are continuously following up with the concerned unit and will share an update or resolution as soon as it is available.We truly appreciate your patience and cooperation. Regards, BSNL Care (Gopal)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Comefeelme_9 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F1819165959580  Regards,  BSNL-Care (Neha)

  • Sandeep45744932
    Sandeep Kumar Gautam (@Sandeep45744932) reported

    BSNL network problem net speed and outgoing call @BSNLCorporate@

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @wowapoorv Dear Customer, We regret the inconvenience caused. As mentioned in your earlier post, the recharge was made through a third-party platform, and 48 hours have elapsed so far. We request that you kindly allow up to 7 working days for verification and reconciliation, as such transactions may take additional time to process. If the recharge is still not reflected after this period, the matter will be verified accordingly. Regards, BSNL Care (Shatrughan)

  • Aryan____01
    Aryan_07 (@Aryan____01) reported

    @JioCare I had ported my BSNL number to Jio around 8 months ago. The connection was working, but due to non-recharge for the last 3 months, the SIM now shows "No Service". When I visited a Jio Store, I was informed that the subscriber data could not be found. Could you please che

  • pkypraduman
    Praduman Yadav (@pkypraduman) reported

    Outgoing SMS services are not working on my BSNL mobile number. There are some issues which arise daily in BSNL. Please look into it @bsnl_care

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