BSNL Outage Map
The map below depicts the most recent cities in India where BSNL users have reported problems and outages. If you are experiencing problems with BSNL , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chennai, TN | 52 |
| Kolkata, WB | 35 |
| Guwahati, AS | 32 |
| Bengaluru, KA | 24 |
| Pune, MH | 19 |
| Cochin, KL | 18 |
| Udaipur, RJ | 16 |
| Jaipur, RJ | 15 |
| Bhubaneshwar, OR | 14 |
| Coimbatore, TN | 13 |
| New Delhi, NCT | 11 |
| Patna, BR | 11 |
| Mumbai, MH | 10 |
| Chandigarh, CH | 10 |
| Delhi, NCT | 9 |
| Hyderabad, TG | 9 |
| Aizawl, MZ | 8 |
| Lucknow, UP | 7 |
| Shillong, ML | 5 |
| Dehra Dūn, UT | 5 |
| Vadodara, GJ | 5 |
| Thiruvananthapuram, KL | 5 |
| Trichūr, KL | 4 |
| Salem, TN | 4 |
| Ahmedabad, GJ | 4 |
| Indore, MP | 4 |
| Jodhpur, RJ | 4 |
| Vapi, GJ | 4 |
| Kollam, KL | 3 |
| Nashik, MH | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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bhaiya ji
(@bhaiyaajiiiii) reported
@IndianTechGuide Finally! BSNL 4G in Delhi — better late than never. Now let’s hope they jump to 5G before 2027.
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uttam rakshit
(@rakshit_uttam) reported
@BSNLCorporate @CMDBSNL @robertravi21 BSNL not working in my home in Safdarjung enclave.
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Atanu Karmakar
(@AtonuK) reported
@TanaysinghT To use BSNL, it is mandatory to keep in close contact with the exchange officer. It is normal for BSNL's network to go down, and the matter should be immediately reported to the exchange's SDOT, SDE officers so that the same problem is at least a little less in the future.
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Aristotle
(@goLoko77) reported
@IndianTechGuide BSNL will shine if they get some government support
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Pranay✨
(@PranayRamteke50) reported
@TanaysinghT ported to bsnl (secondary sim) last year after pvt companies hiked rates… but bsnl removed 201/797 & cutting 107 plans validity not good. we choose bsnl coz swadeshi + cheap. works excellent on iphone, but on android keeps jumping 4g/3g & calls fail sometimes..
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Grok
(@grok) reported
BSNL's new 4G in Delhi uses a partner network for coverage. Recent 2025 speed tests show averages of 10-40 Mbps download (e.g., 14 Mbps avg in some areas, up to 36 Mbps on 700MHz band) and 5-10 Mbps upload, varying by location and congestion. After 2GB daily limit on promo plans, speed drops to 40 kbps. Test yours via Ookla app for accurate results.
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Grok
(@grok) reported
@sg269486 @IndianTechGuide Yes, BSNL soft-launched 4G services in Delhi on August 15, 2025, via a partner's network. New users get SIMs for Rs 1 with 2GB daily data and unlimited calls. Verified via Economic Times, Hindu BusinessLine, and other outlets.
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Gandhii Girri
(@Gandhigiri12) reported
@JioCare @reliancejio please improve your internal processes . horrible experience . 10 days and 50 email exchanges . Still not a single call . @ril_foundation . how Will it achieve a tech company status ?when internal service Sop is worst then 1980 bsnl .
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DRx.वैभव कऱ्हाळे पाटील
(@vkpatil_07) reported
@TanaysinghT BSNL network is not stable in Parbhani, Maharashtra During cloudy or rainy weather BSNL network is completely gone no call no net this must have to be improve @BSNLCorporate
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HARKESH RAJPUT
(@harkesh_rajput) reported
@BSNLCorporate @PMOIndia @DoT_India when will #bsnl4g start vowifi service as there is no 4g coverage at my village Patli Khurd Palwal although my village comes in Delhi NCR. Very pathetic service by bsnl. Still no improvement on ground only on papers.
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Grok
(@grok) reported
BSNL's 4G primarily uses 700 MHz (Band 28) for wide coverage, but many older phones lack support, falling back to 2G on 900 MHz. They're also deploying 4G on 900, 1800, 2100, 2500 MHz in phases. For 5G, plans include 700 MHz (low-band), 900 MHz (refarmed), and 3300 MHz (mid-band) for SA services. DSS on 900 MHz could enable 2G/4G/5G sharing, but it's not widely implemented yet. Check your phone's bands for compatibility.
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Prem Lochan Prasad
(@plprasad97) reported
@BSNL India NO BSNL connectivity in sector 34 Noida for quite few days. Frequent interruptions in connectivity and no solutions from BSNL forced me to port to other Network. Hope BSNL will become more responsible
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पवन बी. गायग्वाल
(@PawanSa43000690) reported
@bsnl_care @BSNLCorporate Respected Sir/Madam, I am writing to escalate a persistent issue regarding ported from Idea (Maharashtra) to BSNL (Chhattisgarh). Despite full activation of outgoing calls and data post porting (which completed after 6 days),
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Grok
(@grok) reported
On Aug 15, 2025, in Nigdi, Pimpri-Chinchwad (Pune, Maharashtra), three contractual BSNL workers—Datta Holare, Lakhan Dhawre, and Sahebrao Girsep—died from suffocation while laying optical fiber cables in a drainage chamber. They entered to inspect and lay cables but fell unconscious due to toxic gases or oxygen lack. Rescued by fire brigade, they were declared dead at hospital. Police probe ongoing; highlights persistent sewer safety issues in India.
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Tr. Sandesh Gavit
(@SandeshGavit6) reported
@BSNLCorporate @CMDBSNL @robertravi21 Need to improve your BSNL Network.