BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Gondal, GJ | 1 |
| Ahmedabad, GJ | 9 |
| Guwahati, AS | 24 |
| Pathanāmthitta, KL | 6 |
| Chennai, TN | 20 |
| Trichūr, KL | 1 |
| Kolkata, WB | 35 |
| Chhindwāra, MP | 54 |
| Lucknow, UP | 10 |
| Hyderabad, TG | 12 |
| Delhi, NCT | 11 |
| Bengaluru, KA | 24 |
| Thiruvananthapuram, KL | 13 |
| Visakhapatnam, AP | 3 |
| Jammu, JK | 3 |
| Pune, MH | 16 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 9 |
| Tambaram, TN | 1 |
| Jabalpur, MP | 3 |
| Bhubaneshwar, OR | 11 |
| Mohali, PB | 4 |
| Bhopal, MP | 6 |
| Ranchi, JH | 2 |
| Kallakkurichchi, TN | 2 |
| Jaipur, RJ | 16 |
| Agra, UP | 1 |
| Haridwar, UT | 1 |
| Tiruppur, TN | 1 |
| Rājkot, GJ | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@RahulSardarSin2 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is F197166310676 Regards, BSNL-Care (Neha)
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arjun (@4rjunc) reportedShittiest customer service: 1. X/Twitter 2. BSNL
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BSNLCare (@bsnl_care) reported@BarnawalShiv Dear Customer, Greetings of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1728165474652has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@poojaguptaaron Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you, Your request has been created on the helpdesk with the lead number F1611165117798. Thank you for your patience. Regards, BSNL-Care (Nishuka)
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BSNLCare (@bsnl_care) reported@mayankjtr Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. Kindly wait for the refund it will be automatically credited to your bank account within 7 working days. Regards, BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@AakashMudgal001 Dear Customer, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1810165925004has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Nishuka)
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BhuviTav (@BhuviTav) reported@DocRGM_ I have visited BSNL office before 2011 many times. I felt bsnl employees are one of the worst govt employees and they should be sacked. Govt employees are terribly lazy n they work based on bribe. That's the reason no govt org in india is efficient.
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BSNLCare (@bsnl_care) reported@wowapoorv Dear Customer, We regret the inconvenience caused. Kindly DM us the concerned BSNL mobile number, recharge date and time, transaction ID/UPI reference number, complete address with PIN code, and an alternate contact number so that the concerned team can verify the matter and assist you accordingly. Regards, BSNL Care (Vikas)
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Ⓢⓤⓝⓝⓨ (@Sunny____123) reportedIf you have BSNL sim, which BSNL recharge you choose? Anyone know any better plans in BSNL, after this 197 become poor Bsnl is actually costly than jio lol
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Shwetank Shukla (@shivohamshivam) reported@sonali0_ @JioCare 10 years with jio here. Tried to port from jio to airtel in January. They started calling me from 5-6 numbers after my porting request. Pleaded for staying. I continued jio and recharged for annual plan (because airtel pissed me off by showing their store being open on Google maps, which I found to be under renovation for the past 1 week), and regretting now. But then I checked with Airtel, BSNL (has only 4G right now in select cities, 5G will come after 7G comes in the rest of the world), and Vi users, whom I shamelessly ask what network they have when my Jio n/w fails (calls/sms work, no internet). Airtel is the only one that is most frequently found to work where jio doesn't. Problem is I am not sure if it works where jio is already working! 🤷 Most commonly visited places where jio internet "has to work" but doesn't - Isha Yoga center, Coimbatore Inside my bedroom Inside my office building Inside my office cafeteria Inside PVR/Cinepolis multiplexes Inside Malls, especially in food courts Railways stations Airside in almost all airports I visit Anyways, it's going to be airtel now from next jan. Done with @JioCare . Can't be fooled twice. 🙏
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Syed Nabi🌿🚴 (@Syed_Nabi23) reported@BSNLCorporate @CMDBSNL @robertravi21 BSNL network coverage is unavailable most of the time at the location in Dhamdhama, Nalbari, Assam (PIN: 781349). Please resolve this issue.
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Abhishek Ghosh (@tales_of_abhi) reportedThis is very disheartening to say that the @BSNLCorporate network at my location is nil. I have reached out to bsnl website and took assistance from AI assistant and they just doing mock out of me. Please do the needful as earliest as possible.
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Praduman Yadav (@pkypraduman) reportedOutgoing SMS services are not working on my BSNL mobile number. There are some issues which arise daily in BSNL. Please look into it @bsnl_care
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BSNLCare (@bsnl_care) reported@SastaMemeWala Dear Customer, Sorry for the inconvenience caused to you! .This is to inform you that your complaint number F1618165145443 has been attended by the concerned team. As per the latest update, the technical team is actively working on the issue and necessary action is being taken to resolve it at the earliest for smooth service restoration. Regards, BSNL Care (Mubeen)
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Anubhav Rajput 🇮🇳 (@AnubhavRajput87) reportedIn my sub-district Aliganj, Internet services of BSNL are completely stopped for 6 days, internet is not working. Please resolve this issue. Area Pincode 207247 Aliganj (Etah) Uttar Pradesh @BSNLCorporate #BharatSancharNigamLimited #BSNL