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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • rajlohya
    Rajkumar (@rajlohya) reported

    @BSNLCorporate @BSNL_UKD (Uttarakhand Circle) @AshwiniVaishnaw (IT Minister) Content: "My BSNL FTTH (05947-298436) in Ramnagar is down for 11 days. Local vendor is not responding. Red light blinking. Please help."

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pradeep63419646 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)

  • m_libin
    libinTmathews🦚 (@m_libin) reported

    @bsnl_care Plz explain why you didn't charged crores of fees from Reliance Jio for using BSNL towers all-over india, BSNL even in 2026 still not able to upgrade it's 3G network equipment to 4g when complained they say 4g is available in Kerala Bsnl offices only, No network in housing areas

  • ChristinMP_
    ChristinMathewPhilip (@ChristinMP_) reported

    Bengaluru Police arrested three inter-state offenders posing as BSNL staff for stealing telecom modules and copper cables. Acting on a complaint filed on April 19 at Yeshwantpur PS, police nabbed them in Mathikere. The accused targeted BSNL infrastructure across north Bengaluru. A total of 4,140 modules, 60 m of cable and a car, worth Rs 7 lakh, were seized @BlrCityPolice @BSNLCorporate @BSNL_KTK

  • H0rsh_Verma
    Harsh soni (@H0rsh_Verma) reported

    @mango_opinions @BSNLCorporate Their service has improved significantly. Yesterday, I faced an outage and logged a complaint via their helpline, the problem was resolved within 5 hours. I was surprised by their quick telephonic response and the fast resolution. I recommend BSNL FTTH.

  • ShivSingh1309
    Shiv Kumar Singh (@ShivSingh1309) reported

    @bsnl_care @JM_Scindia @bsnl I applied for a BSNL SIM online and the order was placed successfully, but I haven’t received any update on when or where to collect it. When I contacted customer care, they asked me to search for the CHC myself, saying they can’t access my location

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Bhavsar304 Hi, VoWiFi is enabled automatically for eligible customers based on device compatibility, software version, and network provisioning. For supported devices, go to Settings, search for Wi-Fi Calling/VoWiFi, and turn it ON while connected to Wi-Fi. Regards, BSNL-Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @IPhani4U Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number D2316140357710. Thank you for your patience. Regards, BSNL-Care (Avantika)

  • Sandesh1176
    Sandesh Chavan (@Sandesh1176) reported

    @BSNLCorporate It's So Disgusting And Pathetic Situation for Me that Using BSNL Number last 2 Day's there is NO 🚫 Network 🛜 in 4 Bunglows Andheri West Mumbai 400053 and Not a Single Technical Team has gone through this As trying to reach out most of the numbers

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Nikhill_0 Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you, Your request has been created on the helpdesk with the lead number D2211139947376. Thank you for your patience. Regards, BSNL-Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SuhagAnish Dear Customer, We apologize for the delay in processing your security deposit refund. We understand your frustration and are working to resolve the issue promptly. Thank you for your patience. Regards, BSNL Care (Pravesh)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @AbhinavSon23651 Dear customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. D233140409714 . Regards, BSNL Care (Lokendra)

  • VaasCrypto
    Vaas.eth/ron⚡ (@VaasCrypto) reported

    @FuzzException75 @LPI4India Heard about how Jio owes BSNL money but will never pay? Heard about 1 rs land lease for 100 years to Adani? Handing monopoly of airports to Adani? Giving national ports aka monopoly to Adani? Nuclear energy exclusive to adani? Vantara the private zoo, which others can’t build?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @KamleshKumarINC Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number D236140582879. Regards, BSNL-Care (VikashT)

  • rational_folk
    Rational Folk (@rational_folk) reported

    @TelecomTalk @dxace21 Indoor coverage where I am. Vi - **** BSNL - **** pro max Jio - Not ****, but stinks of **** Airtel - Usable.

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