BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bhavnagar, GJ | 4 |
| Chhindwāra, MP | 53 |
| Pune, MH | 23 |
| Kanpur, UP | 12 |
| Kolkata, WB | 32 |
| Udaipur, RJ | 3 |
| Patna, BR | 3 |
| Mumbai, MH | 11 |
| Gangtok, SK | 1 |
| Chennai, TN | 20 |
| Bengaluru, KA | 13 |
| Erode, TN | 1 |
| Coimbatore, TN | 8 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 11 |
| Guwahati, AS | 26 |
| Delhi, NCT | 9 |
| Pānīpat, HR | 1 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 4 |
| Hyderabad, TG | 11 |
| Kālna, WB | 1 |
| Nagpur, MH | 2 |
| Cochin, KL | 5 |
| Lucknow, UP | 8 |
| Durgapur, WB | 2 |
| Shillong, ML | 2 |
| Bhubaneshwar, OR | 8 |
| Bhopal, MP | 4 |
| Jalandhar, PB | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Mohd Sami 𓃬 (@mohdsami046) reportedi have moto g57 power bsnl sim note working please solve this problem I changed the SIM but still have the same problem. @motorolaindia
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to clarify your concern to ensure that the issue is correctly taken up with the concerned team. In your latest message, you mentioned “Please activate my number urgently” and “Ye number astitva me nahi hai / Sound showing”, and provided your number 827****151. However, in your previous communication, you had mentioned a network-related issue under Docket No. H3030198900217. Kindly confirm whether the activation issue regarding 827****151 is related to the same network issue already registered under H3030198900217, or whether this is a different/new issue, so that we can take the appropriate action. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@victor_d_costa Dear Customer, For assistance with your request, we kindly ask you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Mubeen)
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BSNLCare (@bsnl_care) reported@MemeKumarIN Hi, Greeting of the day! To port your number to BSNL, first send an SMS with the message PORT (space) your mobile number to 1900. You'll receive a Unique Porting Code (UPC), valid for 4 days. Visit a BSNL customer service center with your ID proof, passport-size photo, and UPC code. Regards BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@SuperFight13168 Dear Customer, For PIN code 743336, the nearest BSNL office/service point available is BSNL Store, Raghunathpur, Madhabpur, South 24 Parganas, West Bengal – 743336. You may visit the office for BSNL services and assistance.For further support, you may also contact BSNL Customer Care at 1503 (from BSNL mobile) or 1800-180-1503 (from other networks). Regards, BSNL Care (Sonu)
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Shivvv (@Shivxd15) reportedHello @BSNLCorporate @bsnl_care, Please activate VoWiFi on my POCO F7. The Wi-Fi Calling option appeared once but disappeared after toggling it. I'm facing frequent call drops and weak indoor signal. Complaint No: H2828198295863. Kindly escalate. #BSNL
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BSNLCare (@bsnl_care) reported@Pritam_pyara Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care(Sangita)
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BSNLCare (@bsnl_care) reported@VivekShharmaiin Dear Customer, We understand your concern, as multiple BSNL offices are showing on Google Maps, and it can be difficult to identify the correct one. We recommend confirming the nearest BSNL Customer Service Centre (CSC)/office through BSNL's official customer-care channels, as information on third-party platforms may not always be updated. You can also contact the BSNL Customer Care Helpline to confirm the appropriate CSC/office before visiting. Regards, BSNL Care (Ankit)
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SUBHAJIT PAL (@SUBHO1989) reported@BSNLCorporate @CMDBSNL @robertravi21 Network downtime needs to be reduced further; if a network outage on a Sunday means the issue won't be resolved until Monday, BSNL will never become anyone's primary SIM.
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Tapas Kumar Maji. (@TapasKumarMaji6) reportedTo, The BSNL , My mobile no. 9498085815 has been facing serious network issues for the last 2–3 days. Incoming and outgoing calls are not working, while mobile data is available. Please check and resolve this issue urgently. @BSNLCorporate
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BSNLCare (@bsnl_care) reported@ibathurrahman21 Hi, We apologize for the inconvenience caused to you. Your complaint number making H2824198451297 is currently under review by our concerned team. The team is every possible effort is being made to resolve the issue at the earliest. Regards, BSNL Care (Lokendra)
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BSNLCare (@bsnl_care) reported@uday419 Dear Customer, Greetings of the day! We regret the inconvenience caused to you. The BSNL PRBT/Call Tune service has been temporarily discontinued due to administrative decisions, Further information will be shared when available. Regards, BSNL Care (Sangita)
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***.tweet (@pmstweet46) reportedTried with different mobile numbers multiple times. No joy. Your Sim won't even recognise BSNL network in Mumbai. WTF is the use of maintaining BSNL Sim with ₹500 extra for Mumbai coverage? Forget data. Can't even get OTP at Mumbai Central station to buy a ticket.
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BSNLCare (@bsnl_care) reported@Shad_Ansari_12 Hi, We sincerely apologize for the inconvenience caused to you. We understand your concern regarding the frequent internet connectivity issues. BSNL is continuously working to improve and enhance its network infrastructure and service quality to provide customers with a better and more reliable internet experience. Regards, BSNL Care (Sonu)
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kmoksha (@kmoksha) reported@bsnl_care Still, no mobile network - unable to use any services. Please update what action has been taken until now. If BSNL is not able to provide proper services, why are you people being paid from Public tax money ?