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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mansa, PB 1
New Delhi, NCT 14
Guwahati, AS 21
Kolkata, WB 34
Chhindwāra, MP 56
Maihar, MP 1
Lucknow, UP 7
Indore, MP 3
Pune, MH 21
Jamshedpur, JH 3
Delhi, NCT 11
Patna, BR 9
Kanpur, UP 16
Mumbai, MH 8
Pathanāmthitta, KL 2
Ranchi, JH 5
Hyderabad, TG 10
Ahmedabad, GJ 6
Bhubaneshwar, OR 6
Ludhiāna, PB 3
Visakhapatnam, AP 3
Noida, UP 1
Bengaluru, KA 8
Dehra Dūn, UT 2
Cochin, KL 5
Kanniyākumāri, TN 1
Chennai, TN 20
Shillong, ML 2
Bhopal, MP 4
Chandigarh, CH 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • FurqanDangi
    Furqan Dangi (@FurqanDangi) reported

    @BSNLCorporate @DoT_India I want to raise a serious complaint regarding an extra charge of ₹3,000 for a single BSNL connection. I have been asked to pay this amount apart from the official BSNL charges. @JM_Scindia

  • Sentinel_Assam
    The Sentinel (@Sentinel_Assam) reported

    An unidentified man who climbed a BSNL tower in Siliguri was rescued after an eight-hour-long operation on Wednesday, September 2. Civil Defence team member Krishna Barman said the operation began at 7am and was challenging as the man climbed to the top of the tower and sat on a single rod without any railing or seating space. After repeated attempts to persuade him to come down failed, the rescue team used food to lure him lower. Once he descended, the team secured him with a rope and brought him down safely on a stretcher. #TheSentinel #BSNL #Tower

  • Ch1Koushik
    Koushik (@Ch1Koushik) reported

    @BSNLCorporate @CMDBSNL @robertravi21 I love using BSNL 4G Volte service in Kolkata since 2022 and my before 4G I use BSNL 3G from 2014, take sim from Kolkata on 2014. I suggest BSNL please start 4G service in Village area soon.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Vishwajits1998 Dear Customer, We apologize for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number H312199696993 . Thank you for your patience. Regards, BSNL-Care (Sahil)

  • mungekar_PM
    Prasad Mungekar (@mungekar_PM) reported

    @bsnl_care I want to Port my MTNL Mumbai number in BSNL. Pls help me

  • ipallavikashyap
    Pallavi Kashyap (@ipallavikashyap) reported

    @BSNLCorporate hi. I had recharged on 27th Aug for bsnl prepaid no. Still it’s not reflecting in the account till today. The phone app is not allowing to register a complaint as well. Please help asap.

  • kmoksha
    kmoksha (@kmoksha) reported

    @bsnl_care Still, no mobile network - unable to use any services. Please update what action has been taken until now. If BSNL is not able to provide proper services, why are you people being paid from Public tax money ?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Sankalpkatre Dear Customer, We sincerely apologize for the continued inconvenience. As per the latest update on your complaint, the issue has been identified as a core media-related fault. The concerned technical team is currently working on the issue and taking the necessary steps for early restoration of the services. We understand that customers in your area are still facing network problems. The issue is under active technical attention, and we are following up for the restoration update. We will inform you as soon as further information is received from the concerned team. We also appreciate your feedback regarding the revised tariffs and have noted the same. Regards, BSNL Care (Ankit)

  • SUBHO1989
    SUBHAJIT PAL (@SUBHO1989) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Network downtime needs to be reduced further; if a network outage on a Sunday means the issue won't be resolved until Monday, BSNL will never become anyone's primary SIM.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ShikhaV85515742 Dear Customer, Greetings of the day! We apologize for the delay and inconvenience caused. We understand your concern regarding complaint number I023200456273. The concerned team is actively working on the issue, and necessary actions are being taken on priority for its resolution. We will keep you informed with further updates once received from the concerned team. Regards, BSNL Care (Nishuka)

  • Manojit06827079
    Manojit Sarkar (@Manojit06827079) reported

    BSNL tower Stand up ,No work. Network Issue, Jhargram,Balpahari,Bhurijhor CRPF Campus @BSNL_KOTD

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @pankajtrivendr Dear Customer, Kindly check the status of your recharge. If the recharge is showing as pending or failed, we request you to please wait for 3 to 7 working days. The amount will be refunded to your account. Thank you for your patience. Regards, BSNL Care(Pravesh)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @98_tirtha Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  H3119199570397. Regards,  BSNL-Care (shahjahan)

  • Rebel_meoww
    Maharashtra Desha (@Rebel_meoww) reported

    @dnightwarrior11 @prashan97169898 @paakittadnya lol Ambani literally got land in Mumbai 3.0 at dirt cheap rate… He also got BSNL infra for free for which we tax payers have paid already.. Billionaires get hell lot of benefits to build their wealth..Indirectly middle class tax payers is working for both billionaires & poor ppl

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ghoshbabugalaxy Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number I0223201162188 . Regards, BSNL-Care(Sonu)

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