BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kanpur, UP | 51 |
| Jaipur, RJ | 25 |
| Chhindwāra, MP | 41 |
| Bhubaneshwar, OR | 15 |
| Delhi, NCT | 4 |
| Mumbai, MH | 17 |
| Meerut, UP | 3 |
| Raipur, CT | 26 |
| Kolkata, WB | 35 |
| Hisar, HR | 2 |
| Bengaluru, KA | 32 |
| Aizawl, MZ | 7 |
| Lucknow, UP | 8 |
| Guwahati, AS | 16 |
| Indore, MP | 9 |
| Chandigarh, CH | 9 |
| Visakhapatnam, AP | 3 |
| Bhopal, MP | 8 |
| New Delhi, NCT | 10 |
| Vadodara, GJ | 1 |
| Chennai, TN | 31 |
| Imphal, MN | 3 |
| Thiruvananthapuram, KL | 9 |
| Pathanāmthitta, KL | 2 |
| Ahmedabad, GJ | 8 |
| Dehra Dūn, UT | 5 |
| Hyderabad, TG | 10 |
| Bālurghāt, WB | 1 |
| Durgapur, WB | 2 |
| Kharagpur, WB | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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RAKESH (@RAKESHR37646381) reported@bsnl_care I'm using BSNL sim in sim slot 1 itself I'm raising complaint against not giving basic OTP services and incoming services even after expiry as before. Why this services are stopped? Are you giving up competition to @reliancejio and @airtelnews
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Debadeep (@debadeep75) reported@bsnl_care @bsnl_care this is a BSNL system issue, not a customer issue. I have already provided screenshots as evidence. Asking customers to spend time calling customer care to report errors generated by BSNL's own systems is not a solution.
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Sachin Bhosale (@sachin1796) reportedDear @BSNLCorporate, Today I visited BSNL Dahivadi Office for a new SIM. Staff informed me that SIM cards are not available and will not be available in the future either. Kindly clarify and look into this issue. #BSNL #Dahivadi satara mh @BSNL_MH @bsnl_care
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Sanjay Viswanathan (@sanjay_kv_) reported@ViCustomerCare Seriously? I ported to your service from Bsnl, the sim provided was faulty and lesser I know boarded flight to different country, now been 4 months no resolution, customer care is so pathetic keep asking same documents again and again. Can’t do bank transfer nothing . Worst ever
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BSNLCare (@bsnl_care) reported@Bhavsar304 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( E312157738576 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)
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BSNLCare (@bsnl_care) reported@scsctm Dear Sir, For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (VikashT)
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BSNLCare (@bsnl_care) reported@himaneshredz Dear Customer, Greetings of the day! For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Neha)
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Abu Shahma (@Abushahma24) reported@BSNLCorporate @BSNL_BR @DoT_India BSNL Fiber user for 3 years. Internet goes down frequently, sometimes for 5-6 days. Red light blinking issues are common, and local support is unresponsive. I'm a student and my online classes suffer because of this. Please take action.
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Shashidhar Hatt (@shashidharhatti) reported@reliancejio @JioCare I don’t your service no more worst customer care service and your plans are expensive. BSNL is providing best customer service completely human not robot and AI like JIO no more questions just disconnect it refund my deposit take your router, set top box.
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sumit tomar (@sumittomar1126) reportedDUE TO WORST & GARBAGE BSNL INTERNET MY ALL ONLINE STUDY DISTRUBED ,I WANT MONEY BACK WITH INTEREST WHICH I PAY TO BSNL IN NAME OF INSTALLATION 9000RS
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Abu Shahma (@Abushahma24) reported@BSNLCorporate @BSNL_BR @DoT_India How is it acceptable for a broadband connection to stay down for days in 2026? I've faced BSNL Fiber issues for 3 years—frequent outages, red light problems, and no accountability from local support. BSNL must fix this.
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ram mohan (@pairamblr) reported@AshwiniVaishnaw Extremely disappointing to see @BSNLCorporate customer care & issue solving people do not ustd & act upon to solve the issue of BSNL mobile unable to call/send/receive sms etc from 29th May - this time . how to do anything when we cant get OTPs?
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BSNLCare (@bsnl_care) reported@chamansinghsbd Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( E297156818867 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)
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kvsaicharan (@charankv) reported@bsnl_care vowifi is not working in bsnl roaming wifi network. Check with your team
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BSNLCare (@bsnl_care) reported@DBoobalan1994 Dear Customer, Greetings of the day! We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. E2926156723707 Reagrds, Bsnl- Care(Sahil)
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