BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Lucknow, UP | 8 |
| Chennai, TN | 23 |
| Gurgaon, HR | 1 |
| Guwahati, AS | 22 |
| Indore, MP | 4 |
| Chhindwāra, MP | 57 |
| Dimāpur, NL | 1 |
| Mansa, PB | 1 |
| New Delhi, NCT | 14 |
| Kolkata, WB | 34 |
| Maihar, MP | 1 |
| Pune, MH | 19 |
| Jamshedpur, JH | 3 |
| Delhi, NCT | 11 |
| Patna, BR | 9 |
| Kanpur, UP | 16 |
| Mumbai, MH | 8 |
| Pathanāmthitta, KL | 2 |
| Ranchi, JH | 5 |
| Hyderabad, TG | 10 |
| Ahmedabad, GJ | 6 |
| Bhubaneshwar, OR | 6 |
| Ludhiāna, PB | 3 |
| Visakhapatnam, AP | 3 |
| Noida, UP | 1 |
| Bengaluru, KA | 8 |
| Dehra Dūn, UT | 2 |
| Cochin, KL | 5 |
| Kanniyākumāri, TN | 1 |
| Shillong, ML | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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secular (@secublurr) reported@ViCustomerCare Share your email I shall explain Two Voda sim in same phone Network inconsistent, call drop, voice nt clear Yea network better than BSNL I am।just counting now 88 days to go to।Port out
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***.tweet (@pmstweet46) reportedTried with different mobile numbers multiple times. No joy. Your Sim won't even recognise BSNL network in Mumbai. WTF is the use of maintaining BSNL Sim with ₹500 extra for Mumbai coverage? Forget data. Can't even get OTP at Mumbai Central station to buy a ticket.
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BSNLCare (@bsnl_care) reported@pankajtrivendr Dear Customer, Kindly check the status of your recharge. If the recharge is showing as pending or failed, we request you to please wait for 3 to 7 working days. The amount will be refunded to your account. Thank you for your patience. Regards, BSNL Care(Pravesh)
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Sahil Patel (@SahilpatelCA) reportedGot a BSNL SIM today, and my Day 1 experience is honestly surprising. 🤯 For context: Jio 4G usually struggles in my room—terrible speeds and frequent call drops. But BSNL? 📊 Speedtest shows just 6-7 Mbps, BUT: 📺 Streaming 4K on YouTube flawlessly (zero lag even when skipping ahead!) 💬 Chats are super smooth. 📞 ZERO call drops indoors. It’s not 5G speed, but the stability is real. If @BSNLCorporate maintains this consistency, they have a massive winner on their hands! 🚀 #BSNL
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BSNLCare (@bsnl_care) reported@SankethM4 Dear Customer, We sincerely apologize for the inconvenience you have faced. Please be assured that our team is actively addressing your complaint (H2925198663174) and will reach out to you shortly with a resolution. Regards, BSNL Care (Nishuka)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. Your complaint number I0330201305732 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Sourav)
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Spurty (@SpurtyRao) reportedWhat's the bsnl customer care number for those abroad? @BSNLCorporate
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BSNLCare (@bsnl_care) reported@nursery_sd Hi, To block your BSNL SIM, please contact BSNL customer care at 1503 (from a BSNL number) or 1800-180-1503 (from any number), or visit the nearest BSNL Customer Service Center with valid ID proof. Your SIM will be blocked to prevent misuse. Regards, BSNL Care (Neha)
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Furqan Dangi (@FurqanDangi) reported@BSNLCorporate @DoT_India I want to raise a serious complaint regarding an extra charge of ₹3,000 for a single BSNL connection. I have been asked to pay this amount apart from the official BSNL charges. @JM_Scindia
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Koushik (@Ch1Koushik) reported@BSNLCorporate @CMDBSNL @robertravi21 I love using BSNL 4G Volte service in Kolkata since 2022 and my before 4G I use BSNL 3G from 2014, take sim from Kolkata on 2014. I suggest BSNL please start 4G service in Village area soon.
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Shiekh Fawaz (@Fawaz_Social) reported@BSNLCorporate Today i.e 29 Aug i purcahsed BSNL 4G sim i was told that it be activated in 1 hr but still no signal tull now. Kindly look into the matter
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BSNLCare (@bsnl_care) reported@Shad_Ansari_12 Hi, We sincerely apologize for the inconvenience caused to you. We understand your concern regarding the frequent internet connectivity issues. BSNL is continuously working to improve and enhance its network infrastructure and service quality to provide customers with a better and more reliable internet experience. Regards, BSNL Care (Sonu)
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BSNLCare (@bsnl_care) reported@shashimisal Dear Customer, For assistance with your request, we kindly request you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Sonu)
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BSNLCare (@bsnl_care) reported@sachinmeen38689 Dear Customer, We apologize for the inconvenience caused to you and thank you for your patience. Your complain has been created on the helpdesk with the docket number I026200543924. Regards, BSNL-Care (Vikash)
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Maharashtra Desha (@Rebel_meoww) reported@dnightwarrior11 @prashan97169898 @paakittadnya lol Ambani literally got land in Mumbai 3.0 at dirt cheap rate… He also got BSNL infra for free for which we tax payers have paid already.. Billionaires get hell lot of benefits to build their wealth..Indirectly middle class tax payers is working for both billionaires & poor ppl