BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 12 |
| Pune, MH | 21 |
| Kanpur, UP | 14 |
| Dehra Dūn, UT | 4 |
| Cochin, KL | 6 |
| Chhindwāra, MP | 53 |
| Kanniyākumāri, TN | 1 |
| Delhi, NCT | 9 |
| Hyderabad, TG | 11 |
| Chennai, TN | 20 |
| Patna, BR | 5 |
| Shillong, ML | 3 |
| Mumbai, MH | 8 |
| Bhopal, MP | 4 |
| Bengaluru, KA | 10 |
| Ludhiāna, PB | 2 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 34 |
| Guwahati, AS | 25 |
| Imphal, MN | 1 |
| Ahmedabad, GJ | 7 |
| Ambāla, HR | 3 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Udaipur, RJ | 3 |
| Gangtok, SK | 1 |
| Erode, TN | 1 |
| Coimbatore, TN | 4 |
| Pānīpat, HR | 1 |
| Rohtak, HR | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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CLADUST (@sudiptopl_brp) reported@jitendraverma__ @JioCare Every network is same. Choose any. Low cost is bsnl
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BSNLCare (@bsnl_care) reported@raghuvalangai Dear Customer, Greetings of the day! We regret the inconvenience caused to you due to network connectivity issues during power outages and adverse weather conditions in Valangaiman town. Your concern regarding power backup at the BSNL towers has been noted and will be shared with the concerned team for necessary review and action. BSNL is continuously working towards improving network availability and ensuring better service reliability for our customers. Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@Dibyajyoti_M13 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number I0118199879375. Thank you for your patience. Regards, BSNL-Care (Ankit)
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💙 𝐒𝐢𝐯𝐚𝐯𝐢𝐬𝐮𝐫𝐢𝐲𝐀 💙 (@sivavis_c) reported@bsnl_care @BSNLCorporate Very worst telecom sector #BSNL get lost. I say good bye BSNL 😡😡😡
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BSNLCare (@bsnl_care) reported@Shad_Ansari_12 Hi, We sincerely apologize for the inconvenience caused to you. We understand your concern regarding the frequent internet connectivity issues. BSNL is continuously working to improve and enhance its network infrastructure and service quality to provide customers with a better and more reliable internet experience. Regards, BSNL Care (Sonu)
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Vivek Sharma (@VivekShharmaiin) reported9431130498 This number of Deoghar Jharkhand office was given to me by the customer care of BSNL but when I called, this number is showing as wrong. @BSNLCorporate
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BSNLCare (@bsnl_care) reported@Shubham_0107 Dear Customer, We sincerely apologize for the inconvenience and the delay in receiving action on your concerns in Piro, Bhojpur. We have noted the details regarding Freedom 2.0 Lead H2029194729541, CPGRAMS reference DOTEL/E/2026/0054885, and FTTH docket G1429178032181. Your concerns have been taken up with the concerned team, and the matter is being followed up for necessary action. We request you to kindly allow some time for the concerned team to review the issues and provide an appropriate resolution. We will share an update as soon as it is received. Regards, BSNL Care (Ankit)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Sangita)
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Tanveerul Islam (@TanveeruIIslam) reportedSir/Madam, The BSNL network in Ghosi town has been down for Five days. How long will this continue? We keep lodging complaints, but when will the problem actually be resolved? GHOSI Zila - Mau Uttar Pradesh India Pin Code :-275304 @JM_Scindia @RajeevRai @DMMau1
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Varun (@varunnn_g) reportedGendu, Airtel 5G will not working in KSA, local partner Zain, STC or Etislaat will work since they have IR agreements. Fir oh BSNL 5G works in Dubai 😭
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Navneet Trivedi (@navneett113) reported@bsnl_care H2411196410727 has been closed without resolution. I have recharged my no on 16aug2026 through bsnl selfcare new app balance got deducted but not credited back pls check and resolve
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SUBHAJIT PAL (@SUBHO1989) reported@BSNLCorporate @CMDBSNL @robertravi21 Network downtime needs to be reduced further; if a network outage on a Sunday means the issue won't be resolved until Monday, BSNL will never become anyone's primary SIM.
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Tapas Kumar Maji. (@TapasKumarMaji6) reportedTo, The BSNL , My mobile no. 9498085815 has been facing serious network issues for the last 2–3 days. Incoming and outgoing calls are not working, while mobile data is available. Please check and resolve this issue urgently. @BSNLCorporate
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BSNLCare (@bsnl_care) reported@VivekShharmaiin Dear Customer, Thank you for reaching out to us. For any BSNL-related services or document submissions, we request you to visit the nearest authorized BSNL Customer Service Center (CSC). You may visit the BSNL office/CSC available in your area or search for the nearest center through Google Maps by searching “BSNL CSC near me”. Kindly ensure that you submit your documents only at authorized BSNL centers to avoid any inconvenience. Regards, BSNL-Care(Sourav)
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रजत बघेल (@RajatBaghel) reported@bsnl_care @bsnl_care @BSNLCorporate I have already visited the nearest BSNL Customer Service Centre, but the staff there are not aware of BSNL Wings or how to assist with Wings-related issues. Kindly guide me to the concerned team or provide proper support to resolve my issue.