BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Amrāvati, MH | 1 |
| Shiliguri, WB | 2 |
| Trichūr, KL | 1 |
| Delhi, NCT | 12 |
| Chhindwāra, MP | 55 |
| Jaipur, RJ | 4 |
| Pune, MH | 19 |
| Coimbatore, TN | 4 |
| Muzaffarnagar, UP | 1 |
| Ahmedabad, GJ | 6 |
| Baripāda, OR | 1 |
| Lucknow, UP | 8 |
| Chennai, TN | 22 |
| Gurgaon, HR | 1 |
| Guwahati, AS | 22 |
| Indore, MP | 4 |
| Dimāpur, NL | 1 |
| Mansa, PB | 1 |
| New Delhi, NCT | 14 |
| Kolkata, WB | 34 |
| Maihar, MP | 1 |
| Jamshedpur, JH | 3 |
| Patna, BR | 9 |
| Kanpur, UP | 16 |
| Mumbai, MH | 8 |
| Pathanāmthitta, KL | 2 |
| Ranchi, JH | 5 |
| Hyderabad, TG | 10 |
| Bhubaneshwar, OR | 6 |
| Ludhiāna, PB | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Prasad Mungekar (@mungekar_PM) reported@bsnl_care I want to Port my MTNL Mumbai number in BSNL. Pls help me
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BSNLCare (@bsnl_care) reported@SuperFight13168 Dear Customer, For PIN code 743336, the nearest BSNL office/service point available is BSNL Store, Raghunathpur, Madhabpur, South 24 Parganas, West Bengal – 743336. You may visit the office for BSNL services and assistance.For further support, you may also contact BSNL Customer Care at 1503 (from BSNL mobile) or 1800-180-1503 (from other networks). Regards, BSNL Care (Sonu)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We regret the inconvenience caused to you. BSNL is continuously working towards improving network connectivity in your area. New sites are being installed, and our team is actively taking necessary steps to enhance the network experience. We assure you that the concern is being addressed and efforts are being made for an early resolution. Regards, BSNL-Care (Mubeen)
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sanjeev (@vetsanjeev1) reported@reliancejio 3. On 31/8 again applied for fiber connection and visit was scheduled on 1 Septat 11.00 am but they again rescheduled it on 8 Sept . This behavior of Jio service provider with customer is the same as it was in BSNL before 2010.🙏🏻
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Swaminathan VS (@vssgranite) reported@BSNLCorporate @bsnl_care @BSNL_TN Paying BSNL monthly bills on time + wasting extra money on mobile data because the network drops every 48 hours! Constant disconnections and endless begging for repairs. Is this the digital India we are building? Look into this immediately.
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Triton Ganymede (@TG_TriGany) reportedNow BSNL West Bengal WBTC, Sikkim including Kolkata CTD prepaid mobile subscribers will be able to latch in BSNL 4G network even customer mobile number entered Grace period 1 this modification done very recently within ultimate 3 months. @BSNL_WB @BSNL_Sikkim @BSNLCorporate
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BSNLCare (@bsnl_care) reported@raygrene Dear Customer, For better assistance, we request you to please contact your respective operator. They will be able to provide further support and guidance regarding your concern. Regards BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@SikderSaptarshi Dear Customer, We sincerely apologize for the inconvenience caused. Complaint I0118200225698 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)
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pkskisidhibaat (@pkskisidhibaat1) reported@BSNLCorporate @CMDBSNL @robertravi21 Still issue not solved, but messages is coming, complaint resolved. How bsnl resolving complaint with solve the problem. Really bsnl services are amazing. Like this reason lot of people going away from bsnl.
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. Your complaint number I0330201305732 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Sourav)
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BSNLCare (@bsnl_care) reported@Pritam_pyara Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care(Sangita)
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BSNLCare (@bsnl_care) reported@SmarajitHalder Hi, We sincerely apologize for the inconvenience caused. Our team is working on it and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Vikash)
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Christin Mathew (@christinmathe10) reported@BSNLCorporate @reliancejio BSNL and Jio have very poor network coverage in my area, while Airtel has much better coverage with several towers. Please urgently improve your network infrastructure and signal coverage in this area.
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Dr. Lokesh Pathak (@MeeLokesh) reported@bsnl_care @bsnl_care @TRAI the response provided is same as previous response and is nit satisfactory. Please provide relevant details as to when proper communication was done by BSNL to customer. Proof that proper communication was done . Timeline given to the client and how many days.
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BSNLCare (@bsnl_care) reported@IndraYadav Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H2911198880841. Thank you for your patience. Regards, BSNL-Care(Sourav)
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