BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 31 |
| Chhindwāra, MP | 52 |
| Pune, MH | 18 |
| Bengaluru, KA | 26 |
| Pathanāmthitta, KL | 5 |
| Bhubaneshwar, OR | 13 |
| Mohali, PB | 4 |
| Bhopal, MP | 6 |
| Ranchi, JH | 2 |
| Kallakkurichchi, TN | 2 |
| Jaipur, RJ | 20 |
| Agra, UP | 1 |
| Chennai, TN | 20 |
| Haridwar, UT | 1 |
| Tiruppur, TN | 1 |
| Rājkot, GJ | 2 |
| Gurgaon, HR | 1 |
| Mumbai, MH | 21 |
| Malappuram, KL | 1 |
| Delhi, NCT | 8 |
| Durgapur, WB | 5 |
| Cochin, KL | 14 |
| Shillong, ML | 2 |
| Hyderabad, TG | 11 |
| Thiruvananthapuram, KL | 12 |
| Guwahati, AS | 24 |
| Muzaffarpur, BR | 1 |
| Bānposh, OR | 1 |
| New Delhi, NCT | 9 |
| Coimbatore, TN | 3 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@KuruvaiLakshman Dear Customer, We apologize for the inconvenience caused. With reference to your complaint (F1524164692269), we would like to inform you that our team is actively working on the issue. The matter has been taken up on priority, and necessary checks are in progress. We request your patience, and you will be informed soon with an update. Regards, BSNL Care (Shatrughan)
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Nature (@HelpNaturerecov) reported@bsnl_care Can't bsnl understand the concern? Who asked additional tower despite fixing the current tower!! New tower instead of fixing UPS!!! What a job??? Fix ups first and then move for additional tower. Instead looking solution, draggitge problem for years. Do I asked new tower or UPS?
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Sundar (@Sundar9122024) reported@bsnl_care Dear Customer, Your complaint for 04634-211372 is booked. Reference id is 115506444. Use Reference ID to track status. The BSNL support team will resolve this and update you. The inconvenience caused is regretted. @bsnl_care @BSNL_TN
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Riztweet (@rizwansheriff) reported@JioCare if you cannot fix the issues , why are you providing service , you always don’t meet the customer expectations , BSNL is far more better and your voice IVR sucks…
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BSNLCare (@bsnl_care) reported@RaviKumar16289M Dear Customer, We sincerely apologize for the inconvenience. Please be assured that our team is actively working on your complaint number (F1214163333828) and is reviewing the issue . We will get back to you shortly with a suitable resolution. Regards, BSNL Care (Lokendra)
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BSNLCare (@bsnl_care) reported@Wicketkeeper52 Dear Customer, Greetings of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1810165868681has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Kusum)
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செந்தில் (@Senthil3322) reported@BSNL_TN using BSNL number for more than 10 years and thought to port 1 number. While generating a UPC getting msg as "UPC cannot be generated as there is an active request for the change of ownership for this number" Customer care ask 2 go HO which is 75 KM away.very poor srvce
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deepak agrawal (@deepak090909) reported@bsnl_care That was a joke right . "Joke of the century" . . BSNL and it's employees are working hard to deliver good service to their customers.
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Kk (@Kk76304) reported@Aunindyo2023 - Quality of smart phones is completely bad - Prepaid phone plans have become costlier Most subscribers will have moved/already moved to simple phones maybe with bsnl SIM. This is indeed a warning sign !!
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Vishwajitsinh Sindha (@Vishwajits1998) reported@BSNLCorporate BSNL airfiber How much is the installation charge?How are the plans and speeds? And how is the service?Explain the information. Plz
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BSNLCare (@bsnl_care) reported@dailjoy Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your request has been created on the helpdesk with the lead number F158164786767 . Regards, BSNL-Care(Sonu)
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BSNLCare (@bsnl_care) reported@pannkajmahto Dear Customer, BSNL 5G in Ranchi, Jharkhand is currently under working and will be rolled out in a phased manner after network upgradation. Kindly stay tuned for updates. Regards, BSNL Care (VikashT)
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Nilesh86504 (@Nileshshahmumba) reported@BsnlMumbai I am trying to reach a complaint n grievance department of Mumbai BSNL. to make a complaint for 23800664 which is not in working. HELP. ALTERNATE CONTACT NUMBER: 9967270956
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Mahipal Reddy K (@MahipalKolan) reported@bsnl_care I am tired of your solutions. Since 8 months you done nothing Inspite of repeated complaints. You just registered dockets & closed. I am waiting till sep 26 my my recharge end. I will port out. Sorry I don’t want your worst service. Bsnl a white elephant because of staff only.
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Sundar (@Sundar9122024) reportedAirtel Fiber Issues: Trading Latency: High ping spikes during orders; lagging compared to old BSNL Ethernet. Smart Bulbs: Wipro lights won't connect due to combined 2.4G/5G Wi-Fi names. split the Wi-Fi bands and connect a direct LAN cable to my CPU. @Airtel_Presence
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