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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Nagpur, MH 4
Raipur, CT 23
Chennai, TN 51
Bengaluru, KA 35
Jaipur, RJ 21
Kanpur, UP 34
Shiliguri, WB 1
Cochin, KL 22
Guwahati, AS 20
Mumbai, MH 18
Chandigarh, CH 3
Kolkata, WB 38
Chhindwāra, MP 12
Pune, MH 20
Bhubaneshwar, OR 15
Pathānkot, PB 1
Aizawl, MZ 6
Patna, BR 6
Sūrat, GJ 3
Port Blair, AN 1
Kota, RJ 1
Shillong, ML 6
Hyderabad, TG 5
Kohima, NL 1
Bareilly, UP 1
Naharlagun, AR 1
Visakhapatnam, AP 3
Srinagar, JK 1
Jodhpur, RJ 2
Bhopal, MP 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @tanuaml Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (D2111139466203) and will get back to you with a better resolution soon. Regards, BSNL-Care (Mubeen)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @IPhani4U Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number D2316140357710. Thank you for your patience. Regards, BSNL-Care (Avantika)

  • rpandith07
    RKP (@rpandith07) reported

    if the BSNL network is good, moe than 30-40% people switch from jio/airtel to BSNL. As is Jio and airtel are charging exorbitant.

  • amkulkarni11
    ATUL KULKARNI 🇮🇳 (@amkulkarni11) reported

    @TRAI IF BSNL is service provider and not solving the issue since 2011what action you will take

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SanjeevK477703 Dear Customer, Greeting of the day! Yes, you can collect the booked SIM from the nearest BSNL Customer Service Centre. You can also purchase a new SIM and get more information about our services there. Regards BSNL-Care(Pravesh)

  • Sajeeshbabu_k
    Sajeesh Babu (@Sajeeshbabu_k) reported

    @BSNLCorporate @CMDBSNL @robertravi21 In the BSNL Selfcare app, if you select a UPI payment app, it doesn't divert to the UPI apps installed on the phone; instead, an error occurs. The other option provided is to scan a QR code displayed on the screen... When I complained about this to BSNL customer care,

  • The_CoDEFi
    CoDE (@The_CoDEFi) reported

    @RahulOnChain Switch from bsnl to vi Ur network sucks

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @kishanmpatell Hi, We are happy to inform you that this feature will soon be available on approximately 80 Samsung models through an upcoming software update. For more details, please contact our BSNL customer care helpline at 1800-180-1503. We are here to assist you! Regards BSNL Care(Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DeepakSolanki90 Dear Customer, Greeting of the day! We have received remarks from concern department "work in progress" Regards, BSNL Care (Avantika)

  • Kuldeep_Suyal27
    Kuldeep Suyal (@Kuldeep_Suyal27) reported

    @Tataev Hi, i have figured out that in my location (where i stay) Airtel's networks are not there, JIO BSNL works fine, and whenever i enter in a zone where airtel's network are there, IRA app works smoothly( super fine). Pls confirm does this e sim uses airtel's network only?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Bhavsar304 Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number D202139165753. Thank you for your patience. Regards, BSNL-Care(Sonu)

  • rpandith07
    RKP (@rpandith07) reported

    we truly wish BSNL creates larger network, i'm sure few lobbies will never allow BSNL to grow as it will spoil there duopoly. If govt has intent to grow BSNL it will grow. If Govt Dot and TRAI are controlled by the duopoly then BSNL survival is not possible and we suffer

  • TomarSanjeev
    Sanjeev Tomar (@TomarSanjeev) reported

    @bsnl_care @aligarh1996 When will signal come in NDA pune oficer residential areas in D3 . There is also not JIO signal.r BSNL installing new towers in nation pride defence campus

  • Partha_199990
    Partha_ Panda (@Partha_199990) reported

    @bsnl_care BSNL is still unprepared to provide stable, reliable, uninterrupted services especially 3g, 4g etc. only 2g service is a bit better, so it's worth for SMS and nothing more than that. High-speed internet is too much for BSNL's present infrastructure. It has to go a long way.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @AshishKush60235 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly.Your docket no.D2111139675540. Regards, BSNL Care(MUbeen)

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