BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guwahati, AS | 26 |
| Mumbai, MH | 23 |
| Pune, MH | 24 |
| Lucknow, UP | 8 |
| Thiruvananthapuram, KL | 12 |
| Ludhiāna, PB | 3 |
| Shillong, ML | 3 |
| New Delhi, NCT | 7 |
| Hyderabad, TG | 13 |
| Bhubaneshwar, OR | 12 |
| Kolkata, WB | 32 |
| Chhindwāra, MP | 56 |
| Bengaluru, KA | 18 |
| Dehra Dūn, UT | 8 |
| Jaipur, RJ | 5 |
| Ahmedabad, GJ | 7 |
| Malappuram, KL | 2 |
| Dhanbād, JH | 1 |
| Tiruchirappalli, TN | 1 |
| Valsād, GJ | 1 |
| Cochin, KL | 11 |
| Coimbatore, TN | 7 |
| Baharampur, WB | 1 |
| Baripāda, OR | 1 |
| Nilambūr, KL | 1 |
| Pathanāmthitta, KL | 7 |
| Mewat, HR | 1 |
| Nashik, MH | 3 |
| Cherthala, KL | 1 |
| Mysore, KA | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Pulkit Jain (@pulkit_bbk) reported@bsnl_care @ShashankRS97052 The worst operator, no accountability and your name sake CS is just here to show the face on social media but don't have any power to solve even the smallest of issues. We ported out all our family numbers full BSNL after giving it 1yr and still got dissappointment!! @bsnl_care
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Karthik Kumar (@darklordkk) reported@TheRocketMediaX Playing devil's advocate - Even if this fire incident hadn't happened, the rosy picture you're painting wasn't a certainty. This being a govt unit would have suffered the same lethargy that PSUs did till early 2000s and would have probably been a cash dump like BSNL.
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Ocean Wave (@Dynamo_2024) reported@volklub @dakuwithchaku Look at the intelligent support provided by BSNL. If you contact their customer care, whether through social media or their helpline number, they simply say, 'Sir, please visit your nearest MTNL and BSNL office to get this information. 1 of 2 .....
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BSNLCare (@bsnl_care) reported@ayeogorkhali Dear Customer, We apologize for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number G199180115309. Thank you for your patience. Regards, BSNL-Care (Mubeen)
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Gopal Krishna (@GopalKr80025569) reported@jitendraverma__ @JioCare @airtelindia Not sure about VI but never switch to BSNL they don't have any mobile internet it is just 3g or edge rarely you will get LTE or 4g.
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Subhashree Sahoo (@Subhashree50520) reported@Truecaller Random Delhi folks are communicating on WhatsApp from unknown devices mtnl,bsnl etc. This has increased spam. Delivery boys or women network?
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BSNLCare (@bsnl_care) reported@ambewadikars Hi, We sincerely regret the inconvenience caused to you. Your complaint (G181179783430) has been noted, and our team is actively working on the issue with all necessary efforts to provide a resolution at the earliest. We appreciate your patience. Regards, BSNL Care (Neha)
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BSNLCare (@bsnl_care) reported@Ankitaraiskp2 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is G2022180504864 . Regards, BSNL-Care (Neha)
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Triton Ganymede (@TG_TriGany) reported@Dev090886 @BSNLCorporate Visit your nearest BSNL telephone exchange or customer service centre to activate VoLTE or dial 1503 from your BSNL MOBILE number & tell the customer care executive to activate VoLTE they will take request & within maximum 7-30 days the 4G calling service will be activated.
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BSNLCare (@bsnl_care) reported@MonjurHussain09 @PemmasaniOnX @consumr_rights Dear Customer, We sincerely regret the prolonged inconvenience caused and understand your frustration regarding the network issue and the delay despite your repeated follow-ups. We would like to inform you that your complaint (G1318177512300) is currently under process with the concerned team, and necessary action is being taken to resolve the issue. We have highlighted your continued concern to the concerned team for further review. We appreciate your patience and assure you that any update received from the concerned team will be communicated to you. Regards, BSNL Care (Abhishek)
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BSNLCare (@bsnl_care) reported@bhagabat77 Hi, We apologize for the inconvenience caused. It appears that you may be facing an error due to a temporary technical issue. Kindly try again after some time or use an alternate recharge platform/operator for completing the recharge. Regards, BSNL Care (Kusum)
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BSNLCare (@bsnl_care) reported@ijasnizamuddin Dear Customer, We apologize for the inconvenience caused. Your complaint number G1925180059344 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Sourav)
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sco2084 (@vega_yaa) reported@Indian_Analyzer Bharati share price will collapse eventually, large customer base will move to BSNL.
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BSNLCare (@bsnl_care) reported@MonjurHussain09 Dear Customer, We sincerely regret that your experience with BSNL has not met your expectations. We understand your frustration after waiting for a long time and the inconvenience caused due to the unresolved network coverage issue. We value your association with BSNL and have noted your concerns regarding the delay and repeated follow-ups. Your complaint (G1318177512300) continues to be followed up with the concerned team, and your feedback has been shared for necessary attention and action. Regards, BSNL Care (Abhishek)
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CoffeeSoul विप्रः (@_CreatingWealth) reported@PillaiRajavel @svembu ISRO just reached the BSNL moment and that's a good thing. Recruiting 3rd tier engineering college graduates and 50% reservations. What s stupid waste of money. Just keep watching, Agnikul and Skyroot will surpass ISRO in 5 years.
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