BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Shillong, ML | 3 |
| Manjeri, KL | 1 |
| Cochin, KL | 10 |
| Lucknow, UP | 10 |
| Chhindwāra, MP | 57 |
| Kolkata, WB | 37 |
| Coimbatore, TN | 4 |
| Indore, MP | 7 |
| Jamshedpur, JH | 1 |
| Thiruvananthapuram, KL | 15 |
| Ludhiāna, PB | 2 |
| Delhi, NCT | 12 |
| Bengaluru, KA | 21 |
| Shiliguri, WB | 5 |
| Navsari, GJ | 1 |
| Hyderabad, TG | 12 |
| Āsansol, WB | 1 |
| Pune, MH | 23 |
| Aizawl, MZ | 6 |
| Chennai, TN | 19 |
| Noida, UP | 1 |
| Bhubaneshwar, OR | 10 |
| Guwahati, AS | 25 |
| Pathanāmthitta, KL | 6 |
| Bhavnagar, GJ | 1 |
| Ahmedabad, GJ | 9 |
| Gondal, GJ | 1 |
| Trichūr, KL | 1 |
| Visakhapatnam, AP | 2 |
| Jammu, JK | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@JayuBhanushali Dear Customer, We regret the inconvenience caused. Kindly note that for BSNL MNP (Mobile Number Portability), physical KYC verification at the nearest BSNL CSC is mandatory as per telecom regulations, and doorstep SIM delivery is not applicable in MNP cases. This is required to ensure secure identity verification and successful SIM activation. You may visit your nearest BSNL CSC for assistance. Regards, BSNL Care(Sourav)
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BSNLCare (@bsnl_care) reported@Ishita_Kedia_ Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. and you can also visit your nearest CSC center, for any further information or help, please feel free to reach out to us. Regards, BSNL Care (Shahjahan)
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jhinkatika (@INDcryptolawyer) reported@dixarth Something has been done to india's internet\radio frequencies. Everything has been dogshit past few weeks. Airtel, jio, bsnl. Everything sucks. Wifi range has been decreased too.
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BSNLCare (@bsnl_care) reported@Paytmcare Dear Customer, Recharge is awaiting operator confirmation and may take time. Kindly allow up to 7 working days for the status update. If not credited within this period, please contact us for assistance. Regards, BSNL Care (Ankit)
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Shyam raja (@Shyamra42537029) reported@HisabiKitabiG @yabhishekhd This is what happened when you totally depend on AI. And when you care more about cost than service this is what happened. I removed jio many months ago switched to Local broadband and Bsnl. Bsnl got down 2-3 time in month and even some time it doesn't happen.
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Manish P (@manishp110500) reported@rutu609 @JioCare You just switched from worst network to pathetic network 🥲 Had same issue back then and now using BSNL 🥸
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Pramod Kumar Singh (@pkfzd) reportedCurrent feasibility status of my connection. Expected installation date. Contact details of the assigned field officer. Reason for the delay despite repeated applications. Requesting urgent intervention and resolution. #BSNL #DigitalBharatNidhi @bsnl_care @BSNL_UPEast
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U R Choudhary (@UrberarzU) reported@BSNLCorporate Bsnl 4G services earlier have very good network but now from last few days in very pathetic conditions,only catching 2gnetwork Place kilinihal, bhisiana -Bhathinda Punjab
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RK Iyer (@rkiyercom) reported@IndianGems_ If the government really cared, they would offer a basic plan in BSNL. It already has PAN India 2g network and it's adequate for calls. But no, they just divert you towards the corporate to save their ***.
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BSNLCare (@bsnl_care) reported@P_K_Senapati Dear Customer, Greetings of the day. With reference to your complaint number F1522164717527, we would like to inform you that the reported issue has been successfully resolved by our concerned technical team. The necessary corrective action has been completed, and services have been restored as per system checks. In case you are experiencing any difficulty, kindly contact us immediately so that further assistance can be provided at the earliest. Regards, BSNL Care (Neha)
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BSNLCare (@bsnl_care) reported@Sivamahesha Dear Sir, For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (VikashT)
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Abhishek Ghosh (@tales_of_abhi) reportedThis is very disheartening to say that the @BSNLCorporate network at my location is nil. I have reached out to bsnl website and took assistance from AI assistant and they just doing mock out of me. Please do the needful as earliest as possible.
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deepak agrawal (@deepak090909) reported@bsnl_care That was a joke right . "Joke of the century" . . BSNL and it's employees are working hard to deliver good service to their customers.
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BSNLCare (@bsnl_care) reported@deybhaskar447 Dear Customer, We truly regret the inconvenience you are experiencing and understand your disappointment regarding the reduction in plan validity. BSNL regularly revises plans based on TRAI guidelines and operational updates. Regards, BSNL Care (VikashT)
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Prakash Swamy (@Prakashmswamy) reported@AshwiniVaishnaw If computers are not working why keep post offices open sell it to ST couriers majority of post offices in Chennai face Internet issues due to antiquated BSNL ,systems always down poor suffer rich prefer ST Courier why waste you work with Ambanis why not introduce jio in posts