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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 13
Bengaluru, KA 35
Kanpur, UP 35
Raipur, CT 24
Mumbai, MH 19
Pune, MH 21
Imphal, MN 2
New Delhi, NCT 20
Nagpur, MH 4
Chennai, TN 50
Jaipur, RJ 21
Shiliguri, WB 1
Cochin, KL 22
Guwahati, AS 20
Chandigarh, CH 3
Kolkata, WB 37
Bhubaneshwar, OR 14
Pathānkot, PB 1
Aizawl, MZ 6
Patna, BR 6
Sūrat, GJ 3
Port Blair, AN 1
Kota, RJ 1
Shillong, ML 6
Hyderabad, TG 5
Kohima, NL 1
Bareilly, UP 1
Naharlagun, AR 1
Visakhapatnam, AP 3
Srinagar, JK 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @surmayimachhi Dear Sir, For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (VikashT)

  • H0rsh_Verma
    Harsh soni (@H0rsh_Verma) reported

    @mango_opinions @BSNLCorporate Their service has improved significantly. Yesterday, I faced an outage and logged a complaint via their helpline, the problem was resolved within 5 hours. I was surprised by their quick telephonic response and the fast resolution. I recommend BSNL FTTH.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Bhavsar304 Hi, VoWiFi is enabled automatically for eligible customers based on device compatibility, software version, and network provisioning. For supported devices, go to Settings, search for Wi-Fi Calling/VoWiFi, and turn it ON while connected to Wi-Fi. Regards, BSNL-Care (Nishuka)

  • KVRM_X
    Kamal Kumar Verma 🇮🇳🪷 (@KVRM_X) reported

    @bsnl_care As expected, same response again — without addressing the actual issue of my entire village. Received this message: “Dear customer, your docket has been closed. Docket Number: D2011139005704 – BSNL Call Centre.” Closing complaints is easy, solving them is what matters.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @JayantKshe73849 Hi, We have checked, and it appears that your complaint (D211139593752) is open. Our team is actively working on it. Kindly check after some time, as there might be a temporary server issue causing the delay in showing the status. Regards, BSNL Care (Abhishek)

  • yabhishekhd
    Abhishek Yadav (@yabhishekhd) reported

    Now you can recharge prepaid mobile numbers in India using WhatsApp. Currently, this feature supports Airtel, Vi, and Jio SIM cards. BSNL is not supported at the moment. Steps to recharge a prepaid mobile number on WhatsApp: 1. On the WhatsApp home screen, tap on the ₹ icon. 2. Scroll down and select Mobile Recharge (Prepaid Plans). 3. Choose a number by scrolling, or search by name. If the number isn’t on WhatsApp, enter the full mobile number manually. Then select the SIM operator and the recharge plan. 4. A new page will open showing complete details of the selected plan. 5. Tap Continue, then proceed with payment via UPI or card.

  • Inderjeetkumar_
    Inderjeet Kumar (@Inderjeetkumar_) reported

    @BSNLCorporate @DoT_India @UIDAI Denied SIM by BSNL Ludhiana despite valid Aadhaar. Staff says father name missing, but UIDAI confirms it is NOT mandatory and Aadhaar is valid for eKYC. Please resolve this issue urgently. Name Inderjeet Kumar #BSNL #Aadhaar #eKYC

  • Comefeelme_9
    Kevin (@Comefeelme_9) reported

    This Location has no bsnl network Please Check Why There no network coverage Location - Kachi Sarak, Garden Reach, Maheshtala, Kolkata, West Bengal 700024 @bsnl_care @BSNL_KOTD @BSNLCorporate

  • mukeshkaurav
    Mukesh Kaurav (@mukeshkaurav) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Chhote steps, bada protection 🔒📶 Risks se bachein, apna data secure rakhein aur choose karein aisa network jo privacy ko priority deta hai. Smart move karein — switch to BSNL today. #BSNLIndia #SafeInternet #DigitalProtection

  • Ali_khan_Nasir_
    Nasir Ali Khan (@Ali_khan_Nasir_) reported

    @bsnl_care 10th Day No Internet!! No Attempt made from BSNL to get in touch "D1815138136989" is the Docket Number How many more weeks needed to restore Internet? Can't express in words the difficulties being faced. What is the timeline for ticket resolution? Other ISPs resolving in Hours!!

  • SumitManiINDIA
    Sumit Mani (@SumitManiINDIA) reported

    @BSNLCorporate 3 days my broadband not working, no action taken by bsnl.

  • rajibdebbarma
    Rajib Debbarma (@rajibdebbarma) reported

    Why service of BSNL is so pathetic? I called local(Tripura/Bishramganj) customer care related to my fibernet issue on Monday but still is is not attended yet. What a service BSNL. @BSNLCorporate @TripuraBsnl

  • Hemant_ITPro
    Hemant Techie (@Hemant_ITPro) reported

    @BSNLEmployees Never seen a BSNL ad since last 10-15 years - do you even have a Marketing team ? Did you recover ₹2000 cr back from Jio ?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Rijdeepika Hi, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your Docket number is D233140285927 Regrads, BSNL Care (Avantika)

  • Youngerweb3
    THUG (@Youngerweb3) reported

    @TrakinTech Meanwhile, BSNL users are just happy they have one signal bar and a plan that costs less than a samosa. 📶🥟 Who else is thinking of switching?

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