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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

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BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • _Investor_Feed_
    Investor Feed (@_Investor_Feed_) reported

    📉 MTNL’s Financial Update: BSNL Takes Over Operations Amid Ongoing Challenges | MCap 1,894.41 Cr - CRISIL Ratings has continued its 'Rating Watch with Negative Implications' for MTNL's Rs.6500 crore bonds and Rs.20 crore Non-Convertible Debentures (NCDs). - The rating was placed on watch negative due to non-adherence to the structured payment mechanism for government-guaranteed bonds, with delays in funding the designated account beyond the T-3 date. - Subsequent interest payments have adhered to the stipulated payment mechanism, but breaches in the T-10 day funding requirement by MTNL due to liquidity challenges were noted. - MTNL's loan account with Bank of India (BOI) became a non-performing asset (NPA) on September 4, 2024, though this is not expected to impact the escrow accounts for bond servicing. - The rating is supported by an unconditional and irrevocable guarantee from the Government of India and a trustee-administered payment mechanism. - MTNL reported a revenue of Rs.956 crore in 2026, with a significant loss after tax of Rs.-3107 crore, reflecting ongoing financial challenges. - CRISIL Ratings will continue to monitor adherence to the payment mechanism; any future non-adherence may lead to a downgrade. - MTNL's operations in Delhi and Mumbai are now managed by BSNL under a 10-year service agreement effective January 1, 2025, aiming for EBITDA-neutral operations. Disc: Information provided in this tweet can be inaccurate, verify through the source in reply before making any investment decision. Preview 👇 (First 4 out of 9 pages)

  • Supriya86737288
    Supriya hansda (@Supriya86737288) reported

    @IndianTechGuide Why shift 4,200 UP staff from Vi to BSNL now? What cost savings and service guarantees back this move?

  • JagdeepDESAI9
    Jagdeep DESAI (@JagdeepDESAI9) reported

    @Indian_Analyzer Problem is they have no outlets like the other mobile operators, and no easy access offices. I would have transferred my MTNL number to BSNL when I moved out of Mumbai, but absolutely no outlets to go to @BSNLCorporate

  • indra_v_singh
    इन्द्र विक्रम सिंह (@indra_v_singh) reported

    @bsnl_care These are not working. You are replying as if you not aware that BSNL is not allowing call forwarding.@JM_Scindia @narendramodi it's corruption I think to favour private companies connections are poor in Delhi NCR region itself and on top of that call forwarding is not allowed.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @divyakumargupta Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E271155814999. Regards,  BSNL-Care (Rashmi)

  • AnilSingh_007
    ठा. अनिल सिंह (@AnilSingh_007) reported

    I'm in Tamilnadu from 29 may. But I couldn't make a single call from @BSNLCorporate. I don't know when every Indian will proudly say that BSNL is the best. The same issue I faced when I was in Kerala. But..But.... Nothing has changed. Wake Up @DoT_India & awaken BSNL.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @jayraj87338 Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number E291156819011 . Thank you for your patience. Regards, BSNL-Care (Sahil)

  • abhayrmishra
    Abhay Mishra (@abhayrmishra) reported

    @Indian_Analyzer Third grade service. Tried supporting BSNL for revival but seems Babus and Mantris are not interested. Now @BSNLCorporate does not provide cheap plans it had also become loot company.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @broyflute Dear Customer, We appreciate your patience and understanding. We have received an update from the concerned department regarding your complaint number (E227153831138). Our team is actively working on the issue and it will be fixed shortly. Regards, BSNL Care (kiran)

  • antiherodoga
    Doga (@antiherodoga) reported

    @Indian_Analyzer BSNL is worst, tell me one person who is promary user of BSNL and doesn’t own any other sim as backup. Bhai sabb nahi lagega is aptly for bsnl.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SarkarRanit064 Dear Customer, For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards,  BSNL Care (Mubeen)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @wellwisher0098 Dear Customer, if Your recharge is pending due to a failed transaction. Please wait 3–7 working days for the refund. For updates, you may contact BSNL Customer Care at 18001801503. Thank you for your patience. Regards, BSNL Care (Pravesh)

  • Remorashi
    Akshay (@Remorashi) reported

    @Airtel_Presence 0 response. Just a useless automated reply. Refund my recharge amount, i will port my number to jio or bsnl. 3rd class customer service by 3rd class company. #airtelscam #scam @airtelindia @Airtel_Presence

  • Pranav_Kale
    Chad Dude (@Pranav_Kale) reported

    @JioCare - No one has called from Jio repair team about this The problem is still going on What is happening in Jio? Is anyone even bothered about customer's complaints ? Totally useless.. Worse than BSNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @nbagai111 Dear customer, We sincerely apologise for the delay. Your complaint has been escalated to the department. Expect a response shortly. We'll update you once resolved.E271155993211   Regards BSNL Care(Sonu)

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