BSNL Outage Map
The map below depicts the most recent cities in India where BSNL users have reported problems and outages. If you are experiencing problems with BSNL , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guwahati, AS | 50 |
| Bengaluru, KA | 41 |
| Kolkata, WB | 39 |
| Chennai, TN | 39 |
| Pune, MH | 26 |
| Cochin, KL | 19 |
| Hyderabad, TG | 18 |
| Thiruvananthapuram, KL | 14 |
| Bhubaneshwar, OR | 13 |
| Aizawl, MZ | 12 |
| Coimbatore, TN | 11 |
| Kanpur, UP | 10 |
| Lucknow, UP | 9 |
| Trichūr, KL | 9 |
| Mumbai, MH | 9 |
| Jaipur, RJ | 8 |
| Patna, BR | 8 |
| Gurgaon, HR | 8 |
| Delhi, NCT | 7 |
| Ahmedabad, GJ | 7 |
| New Delhi, NCT | 6 |
| Bhopal, MP | 6 |
| Shillong, ML | 6 |
| Varanasi, UP | 6 |
| Durgapur, WB | 6 |
| Panaji, GA | 5 |
| Jammu, JK | 5 |
| Indore, MP | 5 |
| Allahābād, UP | 5 |
| Mangalore, KA | 4 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Ab Singh Kashmir
(@YoYoHonitus) reported
@bsnl_care Why has the docket been closed? I have literally zero network for more than a week? How can BSNL not attend the customer's complaint and then close the ticket without verification or providing resolution.? Shame on you @TRAI @BSNL_HR
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Kaiسar Dar
(@DarKaisar) reported
We the BSNL customers of this area are facing network issues at Midnight till morning. Your so called indigenous technology 4G tower is installed nearby and working only from morning to 11pm. After that, your network signal collapses constantly.
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Pratul Karmokar
(@pratulk09) reported
@BSNLCorporate @CMDBSNL @robertravi21 Very poor 4g network & still no VoWiFi when it is advertised that south & west it's launched. Plus packs benefits are reduced every alternate month or so. If this is happening after 1L towers, imagine what will happen once BSNL has 3L+ towers.
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Shivendra Shukla
(@Seepu592) reported
@BSNLCorporate @TRAI I ported my SIM from Airtel to BSNL on Tuesday but FRC still not done. No incoming/outgoing till now (Monday). Even took leave to complete this — very poor response. Location: Raipur, Jaistambh Chowk BSNL Office. #BSNL #CustomerService
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TelecomTalk
(@TelecomTalk) reported
@Bhavsar304 But looks like BSNL is trying to balance ARPU with gradual network rollout not everyone can afford a price hike, so trimming validity might be their way to test waters before 4G/5G expansion. #Bsnl
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Shantiswarup (ଶାନ୍ତିସ୍ବରୂପ)
(@shantiswarup4u) reported
@s_ksahoo @IndiaPostOffice @skilledinodisha They depend on BSNL leased lines. If they had multiple connections like the corporate MNCs or even smaller startups, such problems would have never occurred. It's all with the sluggish govt policy.
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SID
(@SPagare67037) reported
@TelecomTalk DoT and telecom minister sir instructed BSNL to raise its ARPU to 200 rs. So yes, Bsnl hasn't increased its plan price but is continuously reducing its validity.But its ok to charge more but with a good service.
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Ghanshyam
(@ghaniahuja) reported
@TelecomTalk It's about providing uninterrupted network and Roaming in Mumbai which is not possible with BSNL so they have not increased the recharge amount Infact BSNL can even give it free for the above reason BSNL recharge is of No worth even when given free for the same reason
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SIRI💪
(@SriMani49058043) reported
@BSNL_TN SIR FIRST NETWORK IMPROVEMENT PANUGA CHENNAI REDHILLS AREA BSNL NETWORK FULLY PROBLEM
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Ruban🇮🇳
(@imruban4u) reported
@TelecomTalk Most of Indian people expecting basic services like income call, sms for otp with nominal price and validity...jio phone give 895 for 336 days but bsnl 1499 for 300 days with poor service... Shame on bsnl... #bsnl
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Mahesh
(@MaheshThadaka) reported
@TelecomTalk I am using BSNL 4G no issues for the past 6 months. Working fine. Voice issue earlier is also resolved & B28, B41 also working. I even using their Fibernet for 4 years before that used copper BB. No big issues. BSNL improving better
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Jyeshtha
(@bhaukali08) reported
What happened to Jio @reliancejio @JioCare ? Every day we are facing multiple call drop & network problems. It seems as if we are paying the premium of Jio to get the services of BSNL.
-
Praveen P
(@PraveenParihar1) reported
Every day I tweet in support of @BSNLCorporate as I myself use it. But today, I realised again that IT IS THE WORST NETWORK IN THE WHOLE UNIVERSE. My father always complain that to call anyone, MINIMUM 5 ATTEMPT IS NEEDED.. NO CALL CLARITY TOO. Today I experienced it. SHUT BSNL
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Er. सुशोभ चव्हाण
(@sushobhchavan) reported
Hi @BSNLCorporate , Dear Customer, Your complaint booked. Reference id is 114553052. Use Reference ID to track status. The BSNL support team will resolve this and update you. The inconvenience caused is regretted. #worstservice #BSNL #bsnlworst
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Ꮢohit Jaiswal
(@rohit_jswl) reported
I regret porting my phone to BSNL. I can’t get signals and internet. The frequent switching between 2G, 3G, and 4G is causing my phone to overheat. The worst part is when there’s no available network, my phone drains its battery so much trying to find a new one. To make matters worse, I have recharged for a one-year plan, so I can’t port off.