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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Durgapur, WB 3
Guwahati, AS 16
Chhindwāra, MP 43
Mumbai, MH 20
Chandigarh, CH 11
Roorkee, UT 2
Bengaluru, KA 32
Delhi, NCT 5
Aizawl, MZ 6
Kanpur, UP 49
Jaipur, RJ 24
Bhubaneshwar, OR 12
Meerut, UP 3
Raipur, CT 26
Kolkata, WB 34
Hisar, HR 2
Lucknow, UP 8
Indore, MP 8
Visakhapatnam, AP 3
Bhopal, MP 8
New Delhi, NCT 10
Vadodara, GJ 1
Chennai, TN 26
Imphal, MN 3
Thiruvananthapuram, KL 9
Pathanāmthitta, KL 2
Ahmedabad, GJ 8
Dehra Dūn, UT 5
Hyderabad, TG 10
Bālurghāt, WB 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @rivuduttaindia Dear customer, Greetings of the day! To activate the VoLTE service, type 'ACTVOLTE' in a text message and send it to 53733. Once you do that, it might take up to 24 hours for the service to activate. Regards, BSNL-Care (Avantika)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @anirbanguha40 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( F0219158564058 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @rajatrajat2403 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)

  • debadeep75
    Debadeep (@debadeep75) reported

    @bsnl_care "Simply ignore them" is not a solution. By that logic, BSNL can send unlimited unwanted messages and customers should just keep ignoring them? I complained because my inbox is being flooded with repetitive promotional SMS that I never requested.

  • Supriya86737288
    Supriya hansda (@Supriya86737288) reported

    @IndianTechGuide Why shift 4,200 UP staff from Vi to BSNL now? What cost savings and service guarantees back this move?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sumanpandit444 Dear Customer, Greetings of the day! We regret the inconvenience caused. Please note that the BSNL PRBT/Call Tune service has been temporarily suspended due to administrative reasons. Further updates will be shared with you as soon as they are available. Regards, BSNL Care (Neha)

  • AdityaCh6634
    Aditya (@AdityaCh6634) reported

    @bsnl_care Hi Neha, there is very low near to null BSNL network connectivity in my area, which is why your call could not connect. Kindly contact me on my alternate number for further communication and resolution. I will share the alternate number i require.

  • karonabhairus
    khikhikhikhi (@karonabhairus) reported

    Went to my nearest @BSNLCorporate office for a new SIM. Was told they can't issue one as the staff member responsible is on crop-harvesting leave. In an era when pvt telcos deliver SIMs to your doorstep. BSNL won't issue SIMs even to walk-in customers. No wonder it's failing.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Prajwal94559716 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. E307157307406  Reagrds, Bsnl- Care (Vikas)

  • KKumar___G
    Thakur (@KKumar___G) reported

    @bsnl_care @JM_Scindia @PMOIndia finally port out from bsnl.. don't know why I took bsnl n wait.during these period , no stable network. In house n outside zero network,how can I trust on indian services products. Pls u shld close such govt office if govt failed to manage it,

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ShivnathYa54665 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number (F0233158315823) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Shatrughan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Aditya__raj___ Dear Customer, We apologize for the inconvenience caused. Please be assured that our team is actively working on your complaint (E3029157124681) and will contact you shortly with a suitable resolution. We appreciate your patience and understanding. Regards, BSNL Care (Sangita)

  • sri00_exe
    Sri | beyond specs 💭 (@sri00_exe) reported

    @airtelindia @Airtel_Presence This request raised in friday and asked from cancellation on friday itself but still no update regarding refund or whatever atleast cancellation considering this is a Airtel black connection I am excepting some Basic support but here I am not even getting a bsnl level support I already DMed u for the same immediately cancel and process the refund

  • Deepakgautam
    Deepak Gautam (@Deepakgautam) reported

    @IndianTechGuide Every govt. staff wants bsnl to be thier official communication sim because most of the times calls don't connect network is slow and laggy, this proves very helpful for lazy staffs.

  • rivuduttaindia
    Rivu Dutta (@rivuduttaindia) reported

    @bsnl_care @BSNL_KOTD @BSNLCorporate While roaming, VoLTE does not work in BSNL SIM. Calls go through 2G GSM network even in strong 4G areas. VoLTE doesn't work with my Kolkata SIM while travelling in Rest Of West Bengal Circle even with strong 4G coverage. Why is it so?

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