BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Indore, MP | 4 |
| Nagpur, MH | 6 |
| Fatehpur, UP | 1 |
| Kanpur, UP | 43 |
| Alleppey, KL | 3 |
| Bengaluru, KA | 38 |
| Chhindwāra, MP | 22 |
| Chandigarh, CH | 4 |
| Mohali, PB | 3 |
| Bhopal, MP | 6 |
| Kolkata, WB | 32 |
| Jaipur, RJ | 23 |
| Hyderabad, TG | 8 |
| Kottayam, KL | 1 |
| Kallakkurichchi, TN | 1 |
| Raipur, CT | 27 |
| Varanasi, UP | 1 |
| Munnar, KL | 1 |
| Mumbai, MH | 20 |
| Chennai, TN | 49 |
| Cochin, KL | 22 |
| Patna, BR | 7 |
| Pathanāmthitta, KL | 3 |
| Kozhikode, KL | 5 |
| New Delhi, NCT | 15 |
| Visakhapatnam, AP | 3 |
| Lucknow, UP | 3 |
| Pānīpat, HR | 3 |
| Meerut, UP | 1 |
| Bhubaneshwar, OR | 14 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Vivek Das (@vdas06) reportedBroadband down for 24+ hours. LOS blinking on ONU. Multiple complaints logged, zero resolution from BSNL. This isn’t acceptable anymore.customers deserve basic service reliability. Kindly fix this ASAP. @BSNLCorporate @bsnl_care (account number: 8009411663)
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madhu (@madhu66p) reported@BSNL_AP @BSNLCorporate Urgent help needed! My number 9440633003 (AP Circle) was disconnected despite completing KYC. I’ve used this for 25 years and it’s linked to my bank/UPI. Facing huge inconvenience. Email sent to CGM. Please restore it! #BSNL #AndhraPradesh #CustomerService
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BSNLCare (@bsnl_care) reported@theaugustman1 Dear Customer, We sincerely apologize for the inconvenience caused. Please be assured that our team is actively working on (E0316144606709) and will provide you with a resolution at the earliest. We appreciate your patience and understanding. Regards, BSNL-Care (Avantika)
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Sagar Kumar Mandle (@OkayNP3) reported@techie_pragati True. I have 2 sim. Jio and VI. I changed my VI sim to BSNL in last December. I have to leave my house to get proper network. I can't communicate inside my house. There's BSNL office in 100m range. From few days i getting zero network in my sim in day times.
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the_august_man (@theaugustman1) reported@CMDBSNL @bsnl_care I also raised a complaint through the BSNL selfcare, but no resolution even after 48+ hours.I have contacted BSNL Customer Care multiple times. They are only asking me to "wait" as there seems to be a technical issue at their end with recharges/port requests.
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BSNLCare (@bsnl_care) reported@Thiruma70346501 Dear Sir, Greetings of the day! We sincerely apologize for the inconvenience caused to you. Maybe there is any technical issue, Kindly wait for the refund it will be automatically credited to your bank account within 7 working days. Regards, BSNL-Care (Avantika)
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जन्मेंजय सिंह बैस (@im_janmejaybais) reportedDear @BSNLCorporate I need a help from you. I want to get BSNL SIM card but it is not available anywhere with me and is not available online also. To login to the official app of BSNL, one must already have a SIM card of BSNL which I do not have.
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Kashyap Joshipura (@KJoshipura) reported@kathiyawadiii @sanghaviharsh @GujaratPolice Sir our telephones and internet lines are not working since 26thApril 2026.While checking with BSNL VASANA Ahmedabad… informed us ....COPPER WIRE LINES STOLEN FROM LOCKED JUNCTION BOX located near AshokNagar Paladi Ahmedabad 7 Is it possible ??
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chinmay lenka (@chinmaylenka15) reported@bsnl_care Tried since 5 days of validity pack expiry date & today is the last day of validity pack ...still problem not solved .....who will pay for BSNL faulty service where even call not connecting in any emergency situation ....feels like BSNL is forcing to stay in with faulty service
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Adv Sambamoothy (@NSambamoorhy) reported@bsnl_care please tell us when you are going to improve data network issues.. again and again we are All fed up in complaining..my humble request is please don't entertain New bsnl connection till you resolve the basis problems.
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PINTU MONDAL (@PintuMondal08) reported@JioCare 20+ days and my JioFiber landline still not receiving incoming calls. BSNL, VI and even Jio calls fail. Stop sending generic replies and fix this. How long does it take to resolve a basic issue? Escalate this now and provide a clear timeline.@BSNLCorporate
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Rana Bain (@ranabain2010) reported@BSNL_KOTD Dear BSNL I am unable to use my new BSNL SIM. Also my area has no network of BSNL. Please develop your network coverage. If you need land for installing the Tower you can use my land but please develop the network coverage in my area.
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Ras Bihari (@1965Ras) reported@DoT_India BSNL network is still not functioning at village Goreakothi, District Siwan, Bihar. Repeated complaint on X are still not heard. I think authorities are not interested in improving services of BSNL
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Sri Prakash (@sriprakashkumar) reported@bsnl_care BSNL mobile no - 9810145196 - Sri Prakash, WB block Gali no 3 , Ganesh Nagar 2 , Shakarpur . Alternet mobile no - 8750732135 ( Still no network please arrange to check today).Regards.
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BSNLCare (@bsnl_care) reported@pankajtayal9 Dear Customer, For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Mubeen)