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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Chhindwāra, MP 57
Maihar, MP 1
New Delhi, NCT 12
Lucknow, UP 7
Indore, MP 3
Kolkata, WB 33
Pune, MH 21
Jamshedpur, JH 3
Delhi, NCT 11
Patna, BR 9
Kanpur, UP 16
Mumbai, MH 9
Pathanāmthitta, KL 2
Ranchi, JH 5
Hyderabad, TG 10
Ahmedabad, GJ 6
Bhubaneshwar, OR 6
Ludhiāna, PB 3
Visakhapatnam, AP 3
Noida, UP 1
Bengaluru, KA 8
Dehra Dūn, UT 2
Cochin, KL 5
Kanniyākumāri, TN 1
Chennai, TN 20
Shillong, ML 2
Bhopal, MP 4
Chandigarh, CH 2
Guwahati, AS 22
Imphal, MN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @VIPMUSIC18 Dear Sir, We sincerely apologize that your issue remains unresolved despite the closure of Docket No. H3123199690820. As per the nodal team’s assessment, the coverage at the reported location is affected due to the long distance from the existing BTS. The concerned team will explore suitable measures to strengthen the signal and improve network coverage at the location, subject to technical feasibility. We regret the inconvenience caused and appreciate your patience while the network improvement measures are being examined. Regards, BSNL Care (Shatrughan)

  • FurqanDangi
    Furqan Dangi (@FurqanDangi) reported

    @JagadishShettar I request your attention regarding a serious issue with BSNL services in Belagavi. I have been asked to pay an extra ₹3,000 for a single BSNL connection, apart from the official charges.

  • rahulhunts
    RAHUL (@rahulhunts) reported

    Team says issue resolved without actually resolving is this the way bsnl gonna grow @CMDBSNL Unethical practices aren't the right way @JM_Scindia

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @raghuvalangai Dear Customer, Greetings of the day! We regret the inconvenience caused to you due to network connectivity issues during power outages and adverse weather conditions in Valangaiman town. Your concern regarding power backup at the BSNL towers has been noted and will be shared with the concerned team for necessary review and action. BSNL is continuously working towards improving network availability and ensuring better service reliability for our customers. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ShikhaV85515742 Dear Customer, Greetings of the day! We apologize for the delay and inconvenience caused. We understand your concern regarding complaint number I023200456273. The concerned team is actively working on the issue and necessary actions are being taken on priority for its resolution. We will keep you updated with further information once received from the concerned team. Regards, BSNL Care (Neha)

  • LOKaish
    Lokesh G (@LOKaish) reported

    @bsnl_care What I got on previous complaint was just an SMS the ticket is closed. Without anyone trying to understand. BSNL aupport don’t even know what’s VoWifi.

  • jst_indian
    jst_indian (@jst_indian) reported

    @Ravisutanjani @TRAI is servant of 2 big corporates airtel and jio they will not think about poor and senior citizens. If you are saying what about Vi and BSNL they were already out of the race they pushed backed intentionally by airtel and jio for their duopoly

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SuperFight13168 Dear Customer, For PIN code 743336, the nearest BSNL office/service point available is BSNL Store, Raghunathpur, Madhabpur, South 24 Parganas, West Bengal – 743336. You may visit the office for BSNL services and assistance.For further support, you may also contact BSNL Customer Care at 1503 (from BSNL mobile) or 1800-180-1503 (from other networks). Regards, BSNL Care (Sonu)

  • RushiKhakhar
    Rushi (@RushiKhakhar) reported

    @OfficialSBICare cant open link even if i use wifi #BSNL and #JIO please update your service and then reply to customer

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @98_tirtha Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  H3119199570397. Regards,  BSNL-Care (shahjahan)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @shashimisal Dear Customer, For assistance with your request, we kindly request you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DRJAGADESH Dear Customer, We understand your concern regarding the BSNL Free Entertainment TV app link issue. We apologize for the inconvenience caused. Kindly try accessing the app through the BSNL Selfcare App or search for the application directly on the Google Play Store. If the issue persists, please feel free to contact us for further assistance. Regards, BSNL Care (Abhishek)

  • Manojit06827079
    Manojit Sarkar (@Manojit06827079) reported

    BSNL tower Stand up ,No work. Network Issue, Jhargram,Balpahari,Bhurijhor CRPF Campus @BSNL_KOTD

  • varunnn_g
    Varun (@varunnn_g) reported

    Gendu, Airtel 5G will not working in KSA, local partner Zain, STC or Etislaat will work since they have IR agreements. Fir oh BSNL 5G works in Dubai 😭

  • jpsrathaur
    Jps Rathaur (@jpsrathaur) reported

    @bsnl_care Dear customer, your docket has been closed. Docket Number- I0111199965032. BSNL Call Centre

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