BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Jaipur, RJ | 21 |
| Kanpur, UP | 34 |
| Shiliguri, WB | 1 |
| Cochin, KL | 22 |
| Guwahati, AS | 20 |
| Mumbai, MH | 18 |
| Chandigarh, CH | 3 |
| Kolkata, WB | 38 |
| Chhindwāra, MP | 12 |
| Pune, MH | 20 |
| Bengaluru, KA | 34 |
| Bhubaneshwar, OR | 15 |
| Pathānkot, PB | 1 |
| Aizawl, MZ | 6 |
| Patna, BR | 6 |
| Sūrat, GJ | 3 |
| Port Blair, AN | 1 |
| Kota, RJ | 1 |
| Shillong, ML | 6 |
| Hyderabad, TG | 5 |
| Kohima, NL | 1 |
| Chennai, TN | 50 |
| Bareilly, UP | 1 |
| Naharlagun, AR | 1 |
| Visakhapatnam, AP | 3 |
| Srinagar, JK | 1 |
| Jodhpur, RJ | 2 |
| Bhopal, MP | 5 |
| Indore, MP | 3 |
| Hoshangābād, MP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@Sokpa789 @BSNLCorporate Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is D2115139493333. Regards, BSNL-Care (Nishuka)
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BSNLCare (@bsnl_care) reported@kishanmpatell Hi, We are happy to inform you that this feature will soon be available on approximately 80 Samsung models through an upcoming software update. For more details, please contact our BSNL customer care helpline at 1800-180-1503. We are here to assist you! Regards BSNL Care(Kusum)
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brightfighter1 (@brightfighter1) reported@BSNLEmployees Ok. Got it. Surely I meant all employees but the issue highlighted here is to be sorted by BSNL employees and government. The corruption surely start in higher echelons but if lower employees left for their dignity government would have been held accountable.
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harsh (@brarharsh999) reported@BSNLCorporate @BSNL_RJ My internet connection 01506-294110 is not working since the installation. BSNL took 12,000 plus gst in advance and not given any receipt. No internet and hard earned money gone. FRAUD. I have called BSNL local exchange but all in vain. Plz help 🙏.
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unavailable (@Mahendr8491928) reported@santhosh7681 Who said so?? BSNL has voice only plans, go and grab them. You want to avail services of a private company but want them at your whims and fancies. It doesn't work that way
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BSNLCare (@bsnl_care) reported@Viveksikmp Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (D1811138227628) and will get back to you with a better resolution soon. Regards, BSNL-Care (Mubeen)
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Biswa (@biswa07) reported@BSNL_OR We are not able access internet for last 3-4 hours . Kindly look into the issue. Location : Phase -3 , Sector 10 CDA Cuttack #BroadbandFiber #BSNL
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VEENA RAI (@VEENARAI15) reportedUnable to get BSNL network in Hooli, Saundatti district.
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BSNLCare (@bsnl_care) reported@Iamraisaurav Dear Customer, We have received remarks from concern department "You have initiated OTT on 05 March 2026, which has charged Rs 499 +GST for three month till 04 June 2026. This is for your information please." Regards, BSNL Care
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☀️ (@OnlyFapps) reported@IndianTechGuide Haha. I'm paying ₹1099 for the unlimited 4G/5G 84-days pack. They should shift all customers to the ₹1099 packs. I'm happy that only premium customers are on Airtel which keeps the leeches off and keeps the network ultra fast. For all the cheap folks, go to Jio or BSNL.
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Krishna Das (@krishnadas2004) reported@bsnl_care Does BSNL DM each customer about offers ? Proudly displays on social media.
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Shahjad Pathan (@shahjadpathan) reportedbank of India Bankhedi lease line from Hoshangabad SSA(MP) LINK down from 4 days. Branch is isolated. No no official is responding calls msg and sharing a timeline to restore the issue.Branch had only BSNL link. Due the connectivity issue customers misbehaved with BANK Official
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Kamal Kumar Verma 🇮🇳🪷 (@KVRM_X) reported@bsnl_care As expected, same response again — without addressing the actual issue of my entire village. Received this message: “Dear customer, your docket has been closed. Docket Number: D2011139005704 – BSNL Call Centre.” Closing complaints is easy, solving them is what matters.
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sunny dagar (@sunnydagar9856) reported@BSNLCorporate @CMDBSNL @robertravi21 False n fake promises by the bsnl. Till date no 4g in delhi. But you promise it will be available in December 2025, maybe the calendar of bsnl is slow.
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BSNLCare (@bsnl_care) reported@annies6th Dear Customer, Please provide the amount of your bill so that we can assist you with the information. Regards, BSNL-Care (Sonu)