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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • pradhanajay358
    Ajay Pradhan (@pradhanajay358) reported

    @PRAMITDHARIWAL @TrakinTech That's true. But I've been using BSNL for the last one year. But BSNL doesn't have any indoor coverage. So I'm just frustrated with its service. They said to shut down 3G, but it's still there. They said 4G launched but not working properly. So how can BSNL end Jio's duopoly?

  • RajChow89
    Raj Chowdhury (@RajChow89) reported

    @bsnl_care Day 10 of no internet. I visited the regional office yesterday only to find my complaint shockingly marked "resolved" in your database. It is NOT! Send a lineman to check the BSNL-provided modem. Stop just registering endless complaints and take actual action!

  • i4uvarma
    ManideepV_crypto (@i4uvarma) reported

    @piyush_trades Will tell one most disgusting thing Just talk with senior engineer or any employee of DOT & BSNL Ask how they see them with BSNL or DOT They say only govt job & salary And support to rural India Their finances ****** They invest & do R&D for someone

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @shah031993 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Sahil)

  • productive1344
    productive (@productive1344) reported

    @bsnl_care @Ravishakya9ze My bsnl wifi is super slow, it's fluctuating like crazy pls fix this asap. It's been a whole week facing this!

  • Hitesh_sharma60
    Hitesh Sharma (@Hitesh_sharma60) reported

    @hvgoenka @airtelindia jokes with customer in india and claims to be world class actually it was spelling mistake it has to be third class . It says for complaint # 311000014658198 , it will be repaired by 15th July , Airtel to BSNL ka baap nikla

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Devashishgang Dear Customer, Greetings of the day! We sincerely apologize for the delay and inconvenience caused. Please be assured that we are actively working on your concern and striving to provide a prompt resolution. Your complaint with docket number G051173814374 has been escalated to the concerned department, and you may expect an update shortly. We will keep you informed as soon as there is progress or once the issue is resolved. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @gauravjare61637 Hi, BSNL is committed to providing better services to all customers. We are continuously improving our services to ensure you receive an even higher quality experience. Your support are greatly appreciated as we strive to serve you better. Regards, BSNL Care (Avantika)

  • Chandan36049900
    Chandan Singh (@Chandan36049900) reported

    Worst BSNL FTTH experience! No internet on connection 0674-2570455 in Bhubaneswar. Kindly address this recurring issue permanently. @BSNLCorporate @BSNL_Care #BSNL #FTTH

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Nainaxnk Dear Sir, To downgrade your current plan, kindly visit your nearest BSNL Customer Service Center, as online downgrading is not available at the moment. We sincerely apologize for the inconvenience caused. Regards,  BSNL Care (VikashT)

  • rajkamal444
    Rajkamal Srivastava (@rajkamal444) reported

    @prakasam_onx @Akshat_World Tatas to enter? Once the biggest player alongwith BSNL, both eased out by Jio with the help of ... Anadi? Want a Cancer to replace Influenza?!!

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MonjurHussain09 Hi, We sincerely regret the inconvenience caused. Please be informed that your complaint No. G0118171786049  is currently under active examination by our concerned team, and necessary action is being taken to resolve the issue at the earliest. Regards, BSNL Care(Shahjahan)

  • Jambukeswaran
    Jambukeswaran A (@Jambukeswaran) reported

    @BSNLCorporate Why BSNL is not providing this @trai recognised plan to all customers? Atleast they can test their network performance and enhance it.

  • MohanReddy92380
    Mohan Reddyᴿᴱᴮᴱᴸᵂᴼᴼᴰ (@MohanReddy92380) reported

    This is the problem with monopoly or duopoly. Bring BSNL again

  • trichy_tiger
    ꧁༺✿𝓘𝓶𝓶︎︎︎𝓪𝓬𝓾𝓵𝓪𝓽𝓮✿༻꧂ (@trichy_tiger) reported

    @TrakinTech I used few months ago airtel and jio but High price increase recharge I changed second number port with bsnl .. now I thinking main number consider port to bsnl .. only reason recharge price high . BSNL Worth it value for money.. only one issue rural areas internet speed slow

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