BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Tezpur, AS | 1 |
| Kanpur, UP | 50 |
| Mormugao, GA | 1 |
| Bengaluru, KA | 36 |
| Aizawl, MZ | 6 |
| Jaipur, RJ | 29 |
| New Delhi, NCT | 14 |
| Chhindwāra, MP | 29 |
| Cherthala, KL | 1 |
| Chandigarh, CH | 6 |
| Lucknow, UP | 4 |
| Pune, MH | 20 |
| Raipur, CT | 28 |
| Faridabad, HR | 1 |
| Chennai, TN | 36 |
| Thiruvananthapuram, KL | 4 |
| Bhopal, MP | 7 |
| Kolkata, WB | 29 |
| Panaji, GA | 1 |
| Guwahati, AS | 14 |
| Jammu, JK | 1 |
| Udhampur, JK | 1 |
| Ahmedabad, GJ | 7 |
| Rājkot, GJ | 1 |
| Jodhpur, RJ | 3 |
| Rohtak, HR | 2 |
| Mumbai, MH | 19 |
| Indore, MP | 5 |
| Patna, BR | 8 |
| Bhubaneshwar, OR | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Matchless (@nitivan) reported@bsnl_care Mr Pravesh bhai, I sent my alternate number to you but no call so far. And still BSNL otp,calling doesn't work in the center of Bangalore. Who will set it right. @jm_scindia plz look in. I wrote many times.
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BSNLCare (@bsnl_care) reported@PratickKumar95 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E1122148761592. Regards, BSNL-Care (Nishuka)
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Mustaq Ahmed (@MustaqAhmedd) reported@bsnl_care Thanks BSNL signal issue has been resolved...
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Dr.Neelamegam (@neelamedico) reported@bsnl_care As usual the docket is closed. Means you are not for the customers . Only for the bsnl employees. I thought there would be some courtesy on the money of the customer. It's repeating open docket and closing it for formality
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BSNLCare (@bsnl_care) reported@muhammadali_in Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E1128148667244 . Regards, BSNL-Care (Neha)
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BSNLCare (@bsnl_care) reported@santhoshzayne Dear Customer, For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL Care (Mubeen)
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BSNLCare (@bsnl_care) reported@BadgeSanuj Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your lead has been created on the helpdesk with the docket number E131149460429. Regards, BSNL-Care (Shatrughan)
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Bsdk Mani (@BsdkMani45946) reported@BSNL_RJ My favourite BSNL please check that like a dangerous disease which comes back again and again your gotan tower not provide 4 g service again and again, please take proper medication and rectify asap
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Shashidhar Hatt (@shashidharhatti) reported@ali_rahat_ @JioCare Time to switch to local service provider in your city both jio and Airtel are lot of ego and attitude. Please switch to local internet providers or BSNL Fiber at least you can talk directly or scold them. Don’t wait for jio to fix it.
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D Boobalan (@DBoobalan1994) reported@bsnl_care I flagged low speed during install, but the BSNL officer ignored it & refused to log a complaint. This "negligence by design" is how BSNL Chennai hides failures. @TRAI, investigate the Madhavaram branch for blocking grievances! 🚨 #BSNL #Chennai #TelecomScandal
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BSNLCare (@bsnl_care) reported@VijayKu2447678 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is E124149037448. Regards, BSNL Care
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SIDDHARTH (@SID_ODIALIVE) reported@bsnl_care @BSNL_OR plz fix call issue on priority - calls are not getting connected and when dialled, its taking nearly 50sec to get ring to receiver end. this is irritating and in malls in Bbsr, no BSNL network also for which we can't use net for payment as well. @CMDBSNL
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VEENA RAI (@VEENARAI15) reported@BSNL_GJ Very sad to say, BSNL is not working in cities also, gaon to door ki baat hai.
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BSNLCare (@bsnl_care) reported@radhi_madhu Dear Customer, We apologize for the inconvenience. Our team is working diligently to resolve your issue and will provide a solution soon. We appreciate your patience. Regards, BSNL Care (sonu)
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RB (@Ranjeet_Badhe) reported@bsnl_care Please fix broadband connection everyday there is outage from minutes to hours. Take action against the bsnl officers.