BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Thiruvananthapuram, KL | 12 |
| Chennai, TN | 10 |
| Pune, MH | 24 |
| Gurgaon, HR | 3 |
| Sopur, JK | 2 |
| Bijbehara, JK | 1 |
| Chhindwāra, MP | 56 |
| Guwahati, AS | 25 |
| Mumbai, MH | 22 |
| Lucknow, UP | 8 |
| Ludhiāna, PB | 3 |
| Shillong, ML | 3 |
| New Delhi, NCT | 7 |
| Hyderabad, TG | 13 |
| Bhubaneshwar, OR | 9 |
| Kolkata, WB | 29 |
| Bengaluru, KA | 17 |
| Dehra Dūn, UT | 7 |
| Jaipur, RJ | 5 |
| Ahmedabad, GJ | 7 |
| Malappuram, KL | 2 |
| Dhanbād, JH | 1 |
| Tiruchirappalli, TN | 1 |
| Valsād, GJ | 1 |
| Cochin, KL | 11 |
| Coimbatore, TN | 7 |
| Baharampur, WB | 1 |
| Baripāda, OR | 1 |
| Nilambūr, KL | 1 |
| Pathanāmthitta, KL | 7 |
Check Current Status
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@MonjurHussain09 Dear Customer, We sincerely apologize for the inconvenience caused. Your concern has been duly noted, and our team is actively working to resolve the issue at the earliest possible. We appreciate your patience and cooperation during this time. Thank you for your continued support and trust in BSNL. Regards, BSNL Care (Neha)
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BSNLCare (@bsnl_care) reported@rahulseth01 Hi, The reminder SMS you are receiving are sent as a service alert to inform you in advance about your plan validity/balance expiry, so that you can recharge in time and continue enjoying uninterrupted services. you can ignore also this sms. Regards, BSNL Care (Dinesh)
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Bhat Bhat (@Awaz_e_haq_VOIC) reported@bsnl_care @BSNLCorporate @BSNL_JK I have paid for the service, but BSNL has repeatedly failed to provide even the minimum level of network availability. Closing complaints without actually resolving the issue is unacceptable. If this issue is not resolved immediately and reliable network coverage is not provided
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BSNLCare (@bsnl_care) reported@Shubham80638646 Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Our team is working on your issue (G2030180614869) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)
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Bholeshwar Tyagi (@BholeshwarT) reportedI have a broadband connection of BSNL NO.07538299034 is not working from last week.
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Ben (@Ben252024) reported@BSNL_KOTD please allow convert of physical sim to eSIM online , why to go to BSNL office ? All private operators are allowing online convert , only bsnl giving this problem .
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11 Karthick (@karthick1_11) reported@BSNL_CHTD the entire bsnl service has not been working (mobile signal and wifi) since yesterday midnight. take action immediately
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Triton Ganymede (@TG_TriGany) reported@Dev090886 @BSNLCorporate Visit your nearest BSNL telephone exchange or customer service centre to activate VoLTE or dial 1503 from your BSNL MOBILE number & tell the customer care executive to activate VoLTE they will take request & within maximum 7-30 days the 4G calling service will be activated.
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BSNLCare (@bsnl_care) reported@MonjurHussain09 Hi, We sincerely apologize for the inconvenience caused. Your complaint number (G1318177512300). Our concerned team is actively working on the issue. Necessary efforts are being made to provide a resolution at the earliest. Regards, BSNL Care (Lokendra)
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Aman (@tweet_amansingh) reported@bsnl_care Bsnl network/wifi is non existent in Gift City. Pls work on this.
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BSNLCare (@bsnl_care) reported@_arnav_jain Dear Customer, We apologise for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number G206180589501 . Thank you for your patience. Regards, BSNL-Care (Gopal)
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Devil's Advocate IN (@jaganmsna) reported@BaluGorade This is also about the kind of customer base each has Airtel - Class mkt/metro cities Jio- Mass mkt BSNL - Mostly low income from hinterland
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Aditya_Extd💝 (@Aditya_Extd) reportedGood improvement of 4G by @BSNLCorporate at my location. Also they have turned off 3G HSPA+ Service, end of an era for sure. My internet journey had begun from BSNL 3G. But still nearby towers are still on 2G, recieving 4G services from almost a BTS 8KMs away. @bsnl_care
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BSNLCare (@bsnl_care) reported@e118b9fc354a401 Dear Customer, We would like to inform you that your complaint with docket no. G193180189691 has been addressed by the concerned team. We have received a revert from the concerned department that Necessary action has been taken by the concerned team. Kindly check the service now and confirm the current status. If you are still facing any issue, please feel free to contact us for further assistance. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@NKnitish534 Dear Customer, Greetings of the day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 7 working days. Regards, BSNL-Care (Shahjahan)
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