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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sanjay787898 Dear Customer, Greetings of the day! We apologize for the inconvenience caused. We would like to inform you that our team is working on it (D246140900702 ). As soon as we receive any update, we will notify you. Thank you for your patience. Regards, BSNL-Care (Gopal)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @TheRadha7 Dear Customer, We sincerely apologize for the inconvenience caused to you. We would like to inform you that our team is actively working on your complaint (E087147282394) and will contact you shortly with a resolution. Regards, BSNL-Care (Shatrughan)

  • RajveerShahi70
    Rajveer Shahi🇮🇳 (@RajveerShahi70) reported

    Indian Army: Congress stopped us ISRO scientist: Congress stopped us BSNL: Congress stopped us LIC: Congress stopped us Economy: Congress stopped us Ram Mandir lawyer: Congress stopped us Terr**ist - This is completely false!! Congress never stopped us

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DBoobalan1994 Dear Customer, We the inconvenience caused. Please be assured that our team is actively working on your complaint (E0526145623110) and is making every effort to resolve it at the earliest. We appreciate your patience and understanding in this matter. Regards, BSNL Care (Kusum)

  • lawfulview
    Prakash Pandey (@lawfulview) reported

    @BSNLCorporate my phone number having validity till 16/10/2026 is barred from calling / texting to any mobile number. I went to Lucknow BSNL center and they told me it is blocked from Allahabad and they are unable to help. I am paying for services i can't even use. Is this fair?

  • santoshd23
    Santosh Dharmraj (@santoshd23) reported

    @BSNL_KTK Namaste DEAR customer care {you people never care about customers, } BSNL, According to your advertisement I have paid the bill for a whole year. But, now SonyLIV OTT is not available. BSNL is cheating the consumer. I have completed this issue many times.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sPuNk_11 @DoT_India @TRAI Dear Customer, We have already responded to your DM. Please check your messages for our reply. Regards, Bsnl-Care (Sourav)

  • SankalpShanbhag
    Sankalp Shanbhag (@SankalpShanbhag) reported

    @bsnl_care Another day and another complaint closed. BSNL is irresponsible. So many complaints yet closing complaints is the main goal. ............. Dear customer, your docket has been closed. Docket Number-E0514145781734. BSNL Call Centre ..... @JM_Scindia @CMDBSNL ...

  • rayuga_18
    RAYUGA (@rayuga_18) reported

    @Rohan_OrNah @boobtxpia in adani making glorious guwhati airport ? why are you so butthurt about it ? you cant even vcall it bad logically so you should stick with your agenda , and last bsnl incompetency is for congress that they made bsnl this incompetent that didnt even provivide basic internet

  • sial_ranjit
    Ranjit sial (@sial_ranjit) reported

    @BSNLCorporate Due to not have poor network, I want to shift my BSNL number to other network. But this error coming every team (Request for UPC for your mobile no. could not be processed. Please retry after some time.) From 1901

  • Abishek_s13
    Abishek S (@Abishek_s13) reported

    @BSNLEmployees Everyone (youngster) has UPI apps to recharge ? And also youngsters are not using bsnl because of your quality. Some still go to shop they are old age people and they don't need this feature. First fix your network speed and other things.

  • Pritamb700
    PRITAM BAIRAGI (@Pritamb700) reported

    BSNL postpaid helpline is a total waste of time. Long waiting periods, zero solutions, and agents who just push you to the feedback section or tell you to go to a physical office. Terrible experience. @BSNLCorporate #BSNL

  • kumarrishushah
    rishu kumar (@kumarrishushah) reported

    @bsnl_care We sent a message to port our BSNL connection to another network, but we have not received any response. Consequently, we tried calling Customer Care, but they are not answering either. We require a response as soon as possible, and we absolutely demand a resolution to this issue

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @_aashishsingh_ Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your docket number is E0511145531229. Regards, BSNL Care

  • iamsaikattt
    Saikat Roy (@iamsaikattt) reported

    @bsnl_care Phone is Updated and Jio's is working very well with my wifi but BSNL still not working

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