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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • sks14122000
    Sudheer (@sks14122000) reported

    @TRAI Chennai BSNL is unable to provide SIM replacement of Rajasthan Circle at chennai, neither Rajasthan BSNL is able to provide SIM replacement with customer identity proof and letter of authority to person collecting the SIM, pl take strong action against @BSNL_RJ @BSNL_CHTD

  • BhavikJ77588874
    Bhavik Jain (@BhavikJ77588874) reported

    BSNL network is not working properly in Mumbai and Thane district and in Rajasthan pali district please improve BSNL network Im using for last 2 years but still network not working properly please do work on this #BSNL #trai @PMOIndia @JM_Scindia @BSNLCorporate

  • shivshankar3374
    Shiv Shankar (@shivshankar3374) reported

    @BSNLCorporate please enable Activate VOLTE on my bsnl no. 7600381235. I tried may time to sending message to 53733 to write ACTVOLTE but message not send. I'm facing network issue during call. Please resolve my problem as soon as possible 🙏

  • MahipalKolan
    Mahipal Reddy K (@MahipalKolan) reported

    @ViCustomerCare the delay service attitude pushing you to reduce the customers to vi. Inspite of huge losses you are still not active. Who will be ready to join you without proper service & no 5G but recharge with high cost. Bsnl is better as per their tariff & service.

  • CRYMORE_HAHA
    ROCKY 🐟 (@CRYMORE_HAHA) reported

    @garg_trupti Kaise maanle ki diye honge 40 lakh. Pagal aurat they used BSNL towers for years for jio and bsnl “forgot” to bill them you really think he is paying for this ****?

  • Ashish_shah72
    ASHISH SHAH (@Ashish_shah72) reported

    FY26 revenue declined 2.4% YoY CC, impacted by macro weakness, high BSNL base, & AI-led deflation. FY27 should improve on the back of a strong order book, easing macro headwinds, and possible support from BSNL phase 2. However, AI revenues are likely to take time to offset

  • asaontherocks
    Asamuddin (@asaontherocks) reported

    @bsnl_care @BSNLCorporate BSNL VoLte Incoming call problem, many more time not responding. Please solve Incoming call problem

  • anand_ttr
    Anand Sri (@anand_ttr) reported

    @BSNLCorporate @BSNL_TN Continuously trying to reach #BSNL cust care at 1503. The call is not getting connected, or in case it gets connected, it is being disconnected l within few secs, or we are not able to hear each other. How to restart ue cust care. Pls help.

  • Nirupam79827835
    self employed boy from assam (@Nirupam79827835) reported

    Today i was visit in sundarban west bengal there are all network operators provide good network and data connectivity except BSNL @BSNL_WB @BSNL_KOTD please upgrade network connectivity in this place which was UNESCO heritage area

  • vijaysharma66
    vijay sharma (@vijaysharma66) reported

    @bsnl_care Hello BSNL care team BSNL should appoint permanent lineman technical support team to check OFC line in SKTT road lahoul Pangi district Chamba Himachal Pradesh. So permanent lineman team restore 4G service in Pangi valley soon.

  • Nagraj_G_Baggon
    Nagraj Baggon (@Nagraj_G_Baggon) reported

    @InvestorOfJAMMU @grok Sometimes we look at BSNL from an urban lens and miss out a very crucial area - rural India There are so many parts in rural India where BSNL is the only option for people (landline/mobile/broadband) everything There is one way to make the whole thing less cash haemorrhaging As far as urban areas are concerned, BSNL should stick to B2B segment. All government and PSU offices to use BSNL only. (Of course service has to be very good) Try some good private office segments also. The whole purpose of currently keeping BSNL alive is for rural India. There is absolutely no sense in using BSNL for B2C segment in urban India - it cannot compete with Jio and Airtel. So better to drop that segment and let go of staff also for that segment

  • Sundar9122024
    Sundar (@Sundar9122024) reported

    Dear Customer, Your complaint for 04634-211372 is booked. Reference id is 115246685. Use Reference ID to track status. The BSNL support team will resolve this and update you. The inconvenience caused is regretted. @bsnl_care @BSNLCorporate @BSNL_TN

  • Sansingh2025
    Sanjeev Singh Rajput (@Sansingh2025) reported

    @BSNLCorporate I am unable to recharge my BSNL number, that's is the reason BSNL company is going down day by day,

  • rajatdey56
    Rajat Dey (@rajatdey56) reported

    @payzapp everytime i try to pay bill for west bengal electricity and also try to recharge my bsnl no it always fail really pathetic experience

  • hn_uniyal
    HN Uniyal (@hn_uniyal) reported

    @BSNLCorporate The signal of BSNL is nowhere in the Mumbai. Is it in the knowledge of the Borad. It is very painful to say that people landing in Mumbai with BSNL connection can't communicate. Pl try to sign MoU with other Operator so that people are not punished for BSNL sim.

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