BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Guwahati, AS | 26 |
| Chhindwāra, MP | 57 |
| Cochin, KL | 12 |
| Jaipur, RJ | 15 |
| Nagpur, MH | 4 |
| Mumbai, MH | 18 |
| Tura, ML | 1 |
| Hyderabad, TG | 12 |
| Chandigarh, CH | 9 |
| Sūrat, GJ | 2 |
| Shillong, ML | 3 |
| Manjeri, KL | 1 |
| Lucknow, UP | 10 |
| Kolkata, WB | 34 |
| Coimbatore, TN | 4 |
| Indore, MP | 7 |
| Jamshedpur, JH | 1 |
| Thiruvananthapuram, KL | 15 |
| Ludhiāna, PB | 2 |
| Delhi, NCT | 12 |
| Bengaluru, KA | 21 |
| Shiliguri, WB | 5 |
| Navsari, GJ | 1 |
| Āsansol, WB | 1 |
| Pune, MH | 23 |
| Aizawl, MZ | 6 |
| Chennai, TN | 19 |
| Noida, UP | 1 |
| Bhubaneshwar, OR | 10 |
| Pathanāmthitta, KL | 6 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@SantoshNat58997 Dear Customer, Your complaint number F3011171476991 has been addressed by the concerned team. We have received revert from the concerned department that your issue has been resolved. If you are still facing the same issue feel free to reach out us. Regards, BSNL Care (Avantika)
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Syed Nabi🌿🚴 (@Syed_Nabi23) reported@BSNLCorporate BSNL network coverage is unavailable most of the time at the location in Dhamdhama, Nalbari, Assam (PIN: 781349). Please resolve this issue. @BSNLCorporate
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BSNLCare (@bsnl_care) reported@imajs7 Dear Customer, We sincerely apologize for the inconvenience caused you. We would like to inform you that our team is actively working on your complaint number (F168165080596 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)
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Kiran (@Kiranhyd) reported@BandaruShekhar @SayantikaSays BSNL and quick service..wow when did this happen ..nice to hear they have improved.. Besides what ever Reliance touches in retail customer product's they make a horrible case for themselves Never impressed with any launches They are only good at backend business I guess
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BSNLCare (@bsnl_care) reported@RaviKumar16289M Dear Customer, We regret the inconvenience. Please be assured that BSNL is continuously working to improve internet speed and network quality. Your concern has been noted and shared with the technical team for necessary action. Regards, BSNL Care(Shatrughan)
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Shwetank Shukla (@shivohamshivam) reported@sonali0_ @JioCare 10 years with jio here. Tried to port from jio to airtel in January. They started calling me from 5-6 numbers after my porting request. Pleaded for staying. I continued jio and recharged for annual plan (because airtel pissed me off by showing their store being open on Google maps, which I found to be under renovation for the past 1 week), and regretting now. But then I checked with Airtel, BSNL (has only 4G right now in select cities, 5G will come after 7G comes in the rest of the world), and Vi users, whom I shamelessly ask what network they have when my Jio n/w fails (calls/sms work, no internet). Airtel is the only one that is most frequently found to work where jio doesn't. Problem is I am not sure if it works where jio is already working! 🤷 Most commonly visited places where jio internet "has to work" but doesn't - Isha Yoga center, Coimbatore Inside my bedroom Inside my office building Inside my office cafeteria Inside PVR/Cinepolis multiplexes Inside Malls, especially in food courts Railways stations Airside in almost all airports I visit Anyways, it's going to be airtel now from next jan. Done with @JioCare . Can't be fooled twice. 🙏
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BSNLCare (@bsnl_care) reported@AakashMudgal001 Dear Customer, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1810165925004has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Nishuka)
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Tamil Speaking Indian (@TamilSpkIndian) reported@EinstYdv unavailable but there are some Native American reservation specific mobile network which use day light savings time etc). The phone's display time changes automatically. The bigger question should be why is Airtel, Vi, BSNL and Jio not providing coverage here (3)
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BSNLCare (@bsnl_care) reported@RaghavendranRa Dear Sir, For assistance with your request, we kindly ask you to visit your nearest CSC center. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (VikashT)
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BSNLCare (@bsnl_care) reported@imajs7 Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Sonu)
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sanil🇮🇳 (@sanil68790275) reported@kasaudhanji99 @JioCare @reliancejio Bro has some geniune issue. I think you have to tag bsnl
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BSNLCare (@bsnl_care) reported@madhavyadav1432 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F1829166119135) and will get back to you with a better resolution soon. Regards, BSNL-Care (kompal)
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BSNLCare (@bsnl_care) reported@RADHARANIR_DAS Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number G0223172080465. Thank you for your patience. Regards, BSNL-Care (Avantika)
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BSNLCare (@bsnl_care) reported@imajs7 Dear Customer, We sincerely regret the inconvenience caused and understand your frustration. Please be assured that your complaint (F168165080596) is actively being worked upon by our team on priority.We are continuously following up with the concerned unit and will share an update or resolution as soon as it is available.We truly appreciate your patience and cooperation. Regards, BSNL Care (Gopal)
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BSNLCare (@bsnl_care) reported@Shivaagnihotry Dear Customer, if a double recharge of the same amount is done, the second recharge will be kept in queue. If the recharge amounts are different, the second recharge will get activated and the earlier one may stop. For further assistance, please contact BSNL Customer Care at 18001801503. Regards, BSNL-Care(Pravesh)
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