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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sanjayk42947892 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F1629165118718 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)

  • shivohamshivam
    Shwetank Shukla (@shivohamshivam) reported

    @sonali0_ @JioCare 10 years with jio here. Tried to port from jio to airtel in January. They started calling me from 5-6 numbers after my porting request. Pleaded for staying. I continued jio and recharged for annual plan (because airtel pissed me off by showing their store being open on Google maps, which I found to be under renovation for the past 1 week), and regretting now. But then I checked with Airtel, BSNL (has only 4G right now in select cities, 5G will come after 7G comes in the rest of the world), and Vi users, whom I shamelessly ask what network they have when my Jio n/w fails (calls/sms work, no internet). Airtel is the only one that is most frequently found to work where jio doesn't. Problem is I am not sure if it works where jio is already working! 🤷 Most commonly visited places where jio internet "has to work" but doesn't - Isha Yoga center, Coimbatore Inside my bedroom Inside my office building Inside my office cafeteria Inside PVR/Cinepolis multiplexes Inside Malls, especially in food courts Railways stations Airside in almost all airports I visit Anyways, it's going to be airtel now from next jan. Done with @JioCare . Can't be fooled twice. 🙏

  • ARUNAHI12883089
    ARUN AHIRWAR (@ARUNAHI12883089) reported

    Complaints are even being closed without my confirmation while the service remains non-functional. I've also tried contacting the local service provider (+91 94244 93777) multiple times, but my calls have gone unanswered. This level of service is unacceptable. #BSNL #Broadband

  • Sunny____123
    Ⓢⓤⓝⓝⓨ (@Sunny____123) reported

    If you have BSNL sim, which BSNL recharge you choose? Anyone know any better plans in BSNL, after this 197 become poor Bsnl is actually costly than jio lol

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Jaihind16738671 Dear Customer, Greetings of the day! For further assistance, please contact the MTNL helpline. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @RahulSardarSin2 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F197166310676  Regards,  BSNL-Care (Neha)

  • Comefeelme_9
    Kevin (@Comefeelme_9) reported

    BSNL, even 10 years is more than enough time to fix your network. You're only pushing cheap plans, but in many areas your signal doesn't even reach. Please focus on actual coverage and service quality instead of just marketing tariffs. @BSNLCorporate @bsnl_care

  • AquaBliss
    𝑷𝒉𝒐𝒆𝒏𝒊𝒙.. 🐦‍🔥 (@AquaBliss) reported

    @agrawalmanindra @ni5arga By this logic, I get 10–12 spam calls daily on my mobile, many of them sounding very genuine. So shall we ban Jio, Airtel, Vi and BSNL too, Director Sahib? The real issue is weak exam credibility, not the app used to expose the panic.

  • avinash_a
    Avinash (@avinash_a) reported

    @piyush_trades @vesperaurora1 For that you shouldn't encourage state monopolies. Scrap BSNL for good, enough tax payer money has been pumped to just keep it afloat You should ask for less regulations and more competitor, the price will automatically come down

  • Sundar9122024
    Sundar (@Sundar9122024) reported

    @bsnl_care Dear Customer, Your complaint for 04634-211372 is booked. Reference id is 115506444. Use Reference ID to track status. The BSNL support team will resolve this and update you. The inconvenience caused is regretted. @bsnl_care @BSNL_TN

  • KusumJP01
    Kusum209 (@KusumJP01) reported

    @Reuters Jio is worst performing in present times. They are thieves and deceivers. I am myself going to port out soon. I used to have 4 jio numbers. Lapsed 3. Remaining one, will port to bsnl, coz only need calling, just basic.

  • topankaj1
    Pankaj Malhotra (@topankaj1) reported

    Hello airtel team Still no response from your team since morning its down....ur like BSNL guys only.... @TRAI and @DoT_India they shd be made liable for my 5odyas loss bcoz of no wifi connection since morning

  • Jambukeswaran
    Jambukeswaran A (@Jambukeswaran) reported

    @BSNLCorporate Still BSNL is in year 2000. No reliable network for making digital Payments. Most of the time transactions are getting timed out while making payments. No network at 600 126 Mappedu area even in second floor. No action for 10 years. Complaints are closed without any action.

  • tush_2708
    Tushar Dwivedi (@tush_2708) reported

    @SayantikaSays Try @BSNLCorporate . And I am not joking. It is best if it's available in your area. No BS service. I never heard these lines from BSNL, which I kept hearing from other providers like Jio and Airtel. "We won't give you the router password" "You can't use your own router, even if ours is ******. What do you mean you have a better router and modem? Hou must pay us a subscription for this mesh thing instead" "No, you can't use Google or CloudFlare's DNS, you must use ours. What if it's slow? If you change, how will we snoop on you and inject our advertisements into your browser?" "No, you can't open a port for you. For that, you must buy a static IP from us. Why is a static IP needed to open a port? Who knows. But we won't allow it unless you pay us extra" In the last 3 years, I have only had 2 outages on BSNL, 30-40 minutes max. While on Airtel, I had caught their staff removing my cable from their box and adding a new one for a new connection, and then making me wait till they finally got a new box after a week. They just didn't want to make a new customer wait, so they simply assigned my slot to them. And their customer care and local staff wasn't even ready to accept it, unless I showed the CCTV footage and a video of my cable literally being thrown on the side of their box, not even connected, while they were claiming that there's some backend issue.

  • Nileshshahmumba
    Nilesh86504 (@Nileshshahmumba) reported

    @BsnlMumbai I am trying to reach a complaint n grievance department of Mumbai BSNL. to make a complaint for 23800664 which is not in working. HELP. ALTERNATE CONTACT NUMBER: 9967270956

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