BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Pune, MH | 24 |
| Faridabad, HR | 1 |
| Chhindwāra, MP | 60 |
| Salem, TN | 3 |
| Kharagpur, WB | 1 |
| Guwahati, AS | 22 |
| Vapi, GJ | 3 |
| Chennai, TN | 11 |
| Bareilly, UP | 1 |
| Thiruvananthapuram, KL | 12 |
| Bengaluru, KA | 17 |
| Ahmedabad, GJ | 8 |
| Gurgaon, HR | 3 |
| Sopur, JK | 2 |
| Bijbehara, JK | 1 |
| Mumbai, MH | 19 |
| Lucknow, UP | 7 |
| Ludhiāna, PB | 3 |
| Shillong, ML | 3 |
| New Delhi, NCT | 6 |
| Hyderabad, TG | 11 |
| Bhubaneshwar, OR | 8 |
| Kolkata, WB | 23 |
| Dehra Dūn, UT | 5 |
| Jaipur, RJ | 5 |
| Malappuram, KL | 2 |
| Dhanbād, JH | 1 |
| Tiruchirappalli, TN | 1 |
| Valsād, GJ | 1 |
| Cochin, KL | 11 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua Adipi (@AdipiJoshua) reported@VodafoneIN_News @ViCustomerCare I am demanding Company heads to answer. This is not my problem, this can be anyone’s. If you can’t do the service, many others there. BSNL, Airtel and Jio. I was billed thousands, could be others too because of your system. So do the best
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BSNLCare (@bsnl_care) reported@Prabhat_Nashik Dear customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. G191180152746 . Regards, BSNL Care (Lokendra)
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Imperador42069 (@imperador42069) reported@PrakLegend52775 @shantanughosh @AnonDehlvi Even ISRO will become loss-making then, retard. Then folks like you will call for privatization of ISRO too. In fact, operations of PSUs are deliberately sabotaged by governments (all parties) to benefit their cronies. Read what happened with BSNL.
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BSNLCare (@bsnl_care) reported@saho4478162 Dear Customer, We regret the inconvenience caused. We understand your concern regarding the issue while making a BSNL payment through the SBI Rewardz platform. We request you to kindly try again after some time or use an alternate payment channel such as the BSNL Selfcare App, BSNL website, or any other UPI/payment application. If the issue persists only on the SBI Rewardz platform, we also recommend contacting SBI Rewardz Support, as the issue may be related to their payment service. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@e118b9fc354a401 Dear Customer, We would like to inform you that your complaint with docket no. G193180189691 has been addressed by the concerned team. We have received a revert from the concerned department that Necessary action has been taken by the concerned team. Kindly check the service now and confirm the current status. If you are still facing any issue, please feel free to contact us for further assistance. Regards, BSNL Care (Shatrughan)
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aakash keshri (@aakashkeshri) reportedBSNL broadband internet service is not working since morning. Address - Gurudwara Road, Gaya, Bihar - 823001 It is requested to restore the service at earliest possible. @BSNLCorporate @BSNL_BR
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BSNLCare (@bsnl_care) reported@ashok4382 Dear Customer, Greeting of the day! We apologize for the inconvenience caused of you. Our team is actively working to resolve it, and we expect it will be resolved very soon. We appreciate your patience and understanding. Regards, BSNL-Care(Sahil)
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VAIBHAV CHAUDHARY (@TheChaudhary55) reported@JioCare I am listening this from last 16 days,do you think customer as fool. BSNL is better than Jio.atleast they come on ground and look for the issue.
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BSNLCare (@bsnl_care) reported@AshishC15029071 Dear Customer, We regret to inform you that we are unable to contact customers directly on WhatsApp numbers. Kindly DM us your details along with issue so that our team can assist you further. Regards, BSNL Care (Gopal)
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pratik biswal (@pratik9283) reported@bsnl_care To just Activate VOLTE service you are sending your customer to BSNL OFFICE?? Is this is the service you are providing to your customer. I request immediate callback on my mobile number and Activate my VOLTE service . Waiting for your call Mob-9668042472
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BSNLCare (@bsnl_care) reported@aarmy_444 Dear Customer, We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is G216181084963 Regards, BSNL-Care (Dinesh)
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AKHIL MUNDRA (@MundraAkhil) reported@BSNLCorporate @bsnl_care @BSNL_MP_Circle Dear BSNL, despite recharging my SIM, I can receive incoming calls, but outgoing calls are not connecting and SMS are not being sent. This issue is causing serious inconvenience. Please resolve it at the earliest. #BSNL #CustomerSupport
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Deep̶a̶k̶𝘚𝘩𝘳𝘪 Upendra (@udeepak) reported@BhavikABarad1 @rameshsrivats Sure. That's not Airtel's problem, right? They are a private company who have no obligation to fulfil your needs. You are at liberty to buy their services if you wish to. If not, please go ahead and get Jio or BSNL or any other service that suits your need.
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Ben (@Ben252024) reported@BSNL_WB please allow convert of physical sim to eSIM online , why to go to BSNL office ? All private operators are allowing online convert , only bsnl giving this problem .
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` (@ManOnFayar) reported@IndianTechGuide I mean when Congress was ruling literally every single problem was attributed to them. Now we are searching for reasons? BSNL, HAL, DRDO, ISRO, Steel plants all being run to the ground and sectors will probably be privatised. Notice a pattern?
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