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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @bhatpk91 Dear Customer, We apologize for the inconvenience caused you. We would like to inform you that our team is actively working on your complaint number (H0314186710638 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)

  • drgauravsaddi
    Gaurav Saddi (@drgauravsaddi) reported

    @BaluGorade Agreed. Unless Vi improves financially or BSNL significantly upgrades its network and service quality, meaningful competition looks unlikely. Consumers may end up bearing the cost.

  • dineshkanchan73
    Dinesh Kumar Rawat,CEO,Road Accident Managemet (@dineshkanchan73) reported

    No Sir Please call me on My BSNL mobile number You can't talk due to not working mobile network 🛜 Why not your BSNL mobile team called me

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @K1968Kailas Dear Customer, Thank you for your kind word! Your feedback is important to us. We are glad to hear that your issue has been resolved  Regards, BSNL Care (Mubeen)

  • LanjekarSameer
    Sameer Lanjekar (@LanjekarSameer) reported

    @BSNLCorporate Still BSNL mobile network stuck besides complaining yesterday. @BsnlCorporate

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @shahnoorusman Dear Customer, We apologise for the inconvenience caused to you, Your complaint has been created on the helpdesk with the docket number H051187266205. Thank you for your patience. Regards, BSNL-Care(Abhishek)

  • vinod815298
    vinod Kumar (@vinod815298) reported

    @PiyushGoyal Modi Govt is in power: increasing Network tariff rates especially of BSNL too & made less validity, Cable Dish rates, also huge increase in various fields As how Modi Govt is making to suckoff Common Man' s money only to build Corporates not of increasing Wages of Common Man

  • MSriv14
    A Non-technical Engg. (@MSriv14) reported

    @yabhishekhd Time to move to "swadeshi network" BSNL.

  • karthikamath
    Кaгthї (@karthikamath) reported

    Reviving BSNL is the only option left. Government invested in Vi. Amalgamation of Vi and bsnl is the best way to curb duopoly of network operators.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Manojpa21011976 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is H0515187392721 . Regards,  BSNL-Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ShivamSingh3475 Hi, This is to inform you that your Complaint  H0329186685294 has been addressed by the department confirms that  As informed by the concerned team, you are requested to clear the pending dues of the other connection to proceed further with your request . If you are still facing issue, please feel free to contact us for further assistance.  Regards, BSNL Care (Sahil)

  • vinaynagpal
    vinay nagpal (@vinaynagpal) reported

    @Officejmscindia @BSNLCorporate Dear Sir, I am having very bad experience in BSNL. My one important prepaid number is deactivated due to no recharge. I am not getting any help from local office or any helpline number to get it activated again. I would be grateful if you can help

  • chhabraraghu143
    Raghbirsingh | Consumer Watchdog Day 323+ (@chhabraraghu143) reported

    @NalinisKitchen @NalinisKitchen ji BSNL app mein validity 24 days dikha raha, recharge 35 days ka? Classic BSNL confusion! Mera experience bhi yahi – Ghost signal + fake info. Network nahi, sirf app pe numbers dikhate hain Swadeshi 4G claim, reality mein signal zero! #BSNLFail #GhostSignal

  • bhatpk91
    pavan kumar (@bhatpk91) reported

    Day 5 with no BSNL FTTH service. Despite multiple complaints to Customer Care, the local BSNL office, DGM, and higher authorities, there is still no response or resolution. Complaint tickets are being closed without fixing the issue. This is unacceptable.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Narsimha1i Dear Customer, We have noted your concern and are working to improve BSNL services. There will be no restrictions applied. Any updates will be shared promptly. Thank you for your understanding. Regards, BSNL Care (Dinesh)

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