BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Dehra Dūn, UT | 5 |
| Hyderabad, TG | 11 |
| Delhi, NCT | 2 |
| Chhindwāra, MP | 38 |
| Kanpur, UP | 53 |
| Bālurghāt, WB | 1 |
| Durgapur, WB | 3 |
| Lucknow, UP | 6 |
| Kolkata, WB | 36 |
| Kharagpur, WB | 1 |
| Roorkee, UT | 1 |
| New Delhi, NCT | 12 |
| Mumbai, MH | 17 |
| Guwahati, AS | 17 |
| Thiruvananthapuram, KL | 9 |
| Chandigarh, CH | 8 |
| Patna, BR | 7 |
| Bhubaneshwar, OR | 14 |
| Pune, MH | 24 |
| Varanasi, UP | 3 |
| Mangalore, KA | 2 |
| Bengaluru, KA | 35 |
| Jaunpur, UP | 1 |
| Nashik, MH | 4 |
| Indore, MP | 8 |
| Tiruvalla, KL | 1 |
| Shillong, ML | 5 |
| Bhopal, MP | 8 |
| Kolhāpur, MH | 1 |
| Chennai, TN | 35 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Babul Kadraka (@kadraka_babul) reported@BSNLCorporate Hi @BSNLCorporate, the staff at Gunupur (Odisha) BSNL office is refusing to provide a SIM card with a minimum recharge (Rs 1 FRC) and forcing customers to pay more. Please look into this issue and take strict action. #BSNL #BSNLOdisha @cgmodisha
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BSNLCare (@bsnl_care) reported@BinsiyaKareem Dear Customer, We sincerely apologies for the inconvenience caused. We would like to inform you that our team is actively working on your complaint (E2325154272311) and will get back to you with a better resolution soon. Regards, BSNL-Care (Abhishek)
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BSNLCare (@bsnl_care) reported@gmkumawat21 Dear Customer, We understand your concerns regarding the long-pending HR issues. Your feedback and expectations have been duly noted, and sincere efforts are being made to resolve the matter at the earliest possible. Regards, BSNL Care (Sangita)
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Shivkumar (@Shivkum50867228) reported@reliancejio Jio network fail reachargepny west bad network pl vyrender jio sim bad condition Bsnl k jasse frrod logg hai ye jio frrod network company ye logg joll krr k bagne wale hai cheat public
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BSNLCare (@bsnl_care) reported@Mortal451082 Hi, We sincerely apologize for the inconvenience caused. Our team is actively working on resolving the issue, and we assure you that a solution will be provided soon. We kindly request you to please be patient for a little while longer. Regards, BSNL Care (Abhishek)
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BSNLCare (@bsnl_care) reported@ipsita21 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is E2523154942151. Regards, BSNL-Care (Kiran)
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No Name🇮🇳🏳️ (@NonameCob) reportedJio mobile internet service is pathetic even BSNL 4g performs better. Jio 400ms & BSNL 4g 90ms.
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SUMIT SATPAL NAGDEVE (@sumitnagdeve) reportedHey @BSNLCorporate @maha_bsnl, I visited the BSNL office in Wadsa Desaiganj, Maharashtra to upgrade my physical SIM to an eSIM. The staff flatly refused, claiming "humare yaha nahi hota." eSIM is a standard service now. Please help me get this resolved ASAP! Contact no 9422150597
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saket साकेत ಸಾಕೇತ್ 🇮🇳 (@saket71) reportedI have handled DoT/ BSNL as a customer for dogs years. I don’t handle if anymore for almost 10 years. Today a person, erstwhile colleague called and said- he wanted to meet to understand DoT because he hasn’t been handling the account for almost a decade. I asked him but when were you handling DoT since ten years back you were with my company only and I was handling DoT. He said he handled it from defense side. He was actually never handling defence as I handled both defence and BSNL during NFS. He lied on my face. He had joined world’s largest SW MNC to handle defence on the fake experience of handling Defence during NFS while he was actually handing MHA. He happily stayed there three years and now it seems he has internalised his fake experience. What to do with such people?
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Ajay kumar (@AjayKhanora) reported@motorolaindia Facing serious BSNL SIM detection issue on my Motorola Edge 50 Fusion. Phone continuously shows “No SIM” while the same BSNL SIM works perfectly in other devices. Tried: • Restart • Network reset • SIM swap • Software check Still not working. Many Motorola users seem to be
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Sushil Dudhalkar (@susdud) reported@AshwiniVaishnaw - Sir, even after posting a message to you and BSNL reverting back, I still haven't succeeded in gettin a fibre connection in Mumbai. @bsnl_care did call, but the right dept has not, and I am still waiting. Customer acquisition needs to get way better, I believe.
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BSNLCare (@bsnl_care) reported@RayaraBhakta Dear Customer, For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL Care (Abhishek)
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Shirish Koyal (@KoyalShirish) reported@bsnl_care and @BSNL_KTK, can you tell me why I received this text 👇🏾 Dear customer, your docket has been closed. Docket Number-E2114153252449. BSNL Call Centre
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N.R.I.Club (@night_ridersc8) reported@suchintan_singh @JioCare I was using jio but it started giving lot of problems so I switched to BSNL which working very well since last q year no issues. Try it
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Yogesh (@yogeshmahawar25) reportedBSNL network is worst specially if you travel 2 non bsnl region. In NCR, no network at all, which cause issues to people traveling from hilly regions. If they do not tie up with networks enabled in NCR, they they shut down the company #BSNL @JM_Scindia @PMOIndia @GovtOfIndia_