BSNL Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chandan Singh (@Chandan36049900) reported 2 minutes ago

  Frequent internet outages on BSNL FTTH (0674-2570455). Extremely poor service. Resolve urgently. @BSNLCorporate @BSNL_OR @DoT_India #BSNL

• 
  BSNLCare (@bsnl_care) reported 5 minutes ago

  @HelpNaturerecov Dear Customer, Greeting of the day! We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Neha)

• 
  Yogesh Barot (@Yogesh_Barot) reported 6 minutes ago

  @BSNLCorporate @BSNL_GJ We have BSNL broadband connections at Anaval Kos area of Surat but it is failing everyday. We pay the monthly rental regularly but very poor service. Every new excuse and very poor infrastructure. Very pathetic service @CMOGuj

• 
  गर्व से कहो हम हिन्दू हैं (@rakeshK95832250) reported 8 minutes ago

  @BSNL_UPE @TRAI We had filed an online complaint on BSNL portal 2 days ago that we are not getting 4G signal properly and internet is not working. Today we just got a message that your problem has been resolved but the problem

• 
  Yati P (Modi Ka Parivar) (@Shadow21201) reported 10 minutes ago

  The Murder Mystery of Pappachan: When a 'Road Accident' Turned Into a Chilling Contract Killing On 23 May 2024, the bustling city of Kollam, Kerala, witnessed what appeared to be yet another tragic road accident. An 82-year-old retired BSNL Assistant General Manager, C. Pappachan, was cycling along a quiet stretch near Asramam Ground when a speeding blue Maruti WagonR rammed into him from behind and fled the scene. Passersby rushed the elderly man to hospital, but he succumbed to his injuries the next day. For the police, it looked like an ordinary hit-and-run. They were wrong. What followed would unravel into one of India's most meticulously planned financial-crime-turned-murder investigations. --- The Man Who Trusted His Savings More Than Anyone Pappachan was not poor. Far from it. He reportedly had: - Retirement savings running into ₹75–90 lakh. - A monthly pension of over ₹80,000. - Investments in fixed deposits and the stock market. - Yet he continued travelling everywhere on a bicycle, earning him the nickname "Cycle Pappachan." He reportedly lived so frugally that he even used a rope as a belt instead of buying a new one. Living alone and estranged from much of his family, he became an ideal target for people who allegedly believed no one would closely monitor his finances. --- The Financial Trap According to investigators, a branch manager of Muthoottu Mini Nidhi, Saritha, allegedly spent months gaining Pappachan's confidence. She reportedly convinced him to shift substantial deposits from established banks into her institution by promising attractive returns. Police allege that over time: - loans were taken against his deposits, - funds were diverted without his informed consent, - and lakhs of rupees disappeared through unauthorized financial transactions. When Pappachan began demanding answers, the alleged fraud was at risk of being exposed. --- The Alleged Murder Plot Investigators say the conspiracy was planned for nearly six months. Police allege that: - Saritha contacted Animon, a known history-sheeter. - A deal worth around ₹2 lakh was struck to eliminate Pappachan. - Earlier attempts to stage an "accident" reportedly failed. - Finally, on 23 May, the plan was executed. On the day of the incident: A bank employee allegedly invited Pappachan for tea. As the elderly man followed him on his bicycle, the employee allegedly signalled the waiting car. Seconds later... The WagonR accelerated and struck Pappachan from behind. To everyone watching, it appeared to be a tragic road accident. According to police, it was allegedly murder disguised as negligence. --- The Tiny Clues That Broke the Case Many murder mysteries are solved by DNA. This one was solved through suspicion, banking records, CCTV footage, and mobile phone analysis. The investigation gained momentum because: - Pappachan's daughter noticed unexplained financial discrepancies after his death. - CCTV footage traced the getaway vehicle. - The driver turned out to be a known criminal rather than an ordinary motorist. - Police discovered repeated phone calls between the alleged contract killer and bank officials. - Investigators also found suspicious financial links among the accused. Inspector Anil Kumar later said it was the driver's criminal background that first gave investigators a "gut feeling" that the crash was not accidental. --- More Victims? During the investigation, an internal inquiry reportedly found that the branch manager had allegedly carried out unauthorized withdrawals from the accounts of seven other senior citizens as well, suggesting the case may have involved a broader pattern of financial exploitation beyond Pappachan alone. --- Arrests Police arrested multiple accused, including: - Branch manager Saritha, - bank employee Anoop, - alleged contract killer Animon, - car owner Hashif Ali, - and autorickshaw driver Mahin, who investigators allege played a role in the conspiracy. Contd-

• 
  Shashank Pandey (@shashanknpandey) reported 11 minutes ago

  @bsnl_care Can you help me with the port to BSNL, I have the UPC code as well now. If I can be contacted, for the same, that'll be marevelous!

• 
  BSNLCare (@bsnl_care) reported 13 minutes ago

  @the_kashiVasi Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Our team is working on your issue (G0311172780273) and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Kusum)

• 
  Mahendra Kothari (@mkothari_mt_abu) reported 15 minutes ago

  @bsnl_care Despite repeated complaints, I have received no clear response. Please explain the reason for this outage immediately. If any loss occurs due to this prolonged disruption, BSNL will be held responsible.

• 
  BSNLCare (@bsnl_care) reported 15 minutes ago

  @hindol2501 Dear Customer, We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  G0423173585585 . Regards,  BSNL-Care (Dinesh)

• 
  BASIL MARAYA (@MarayaBasil) reported 17 minutes ago

  Now my wife will stop sharing her hotspot, And guess what? Ur so called bogus #world_class_telcom (BSNL 4G) wil immediately vanish completely & wil not b available 4 hours & hours!! What can b done 2 punish BSNL 4 such poor service? @jagograhakjago plz suggest a legal process.

• 
  ARUN__ (@_arun__66_) reported 22 minutes ago

  @bsnl_care Why am I not able to raise complaint via BSNL Selfcare app

• 
  BSNLCare (@bsnl_care) reported 27 minutes ago

  @RajChow89 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (VikashT)

• 
  Saurav (@ThinkWithSaurav) reported 29 minutes ago

  @aman_exwoke @nakulvibhor Aman, if you remember around January 2025 Anant Raj was trading close to 900 and today it's around 550. So naturally the question is, has the story changed or has the market simply changed what it's willing to pay for? If you see, I don't think the business has broken but what has changed is the market expectations. Back then, the market was valuing the company based on a very aggressive data center story. Investors were assuming Anant Raj would scale quickly towards a 300 MW+ roadmap and the stock was pricing in years of future growth much before it actually happened. Now things look different. Management has become much more realistic. Instead of talking about rapid expansion, the focus is now on 117 MW operational capacity by FY28, while the larger 357 MW target has been pushed to FY32. That immediately changed the market's thinking. Instead of paying for future promises, investors now want to see actual execution before giving the company a higher valuation. That's why the stock corrected. It wasn't because the data center opportunity disappeared. It was because the expectations became too high, while execution naturally takes time. Now, if you look one level deeper, the interesting part is that the business itself is actually getting stronger. For FY26 revenue grew to 2,511 crore, up 21.9% YoY, while EBITDA increased to 723 crore and PAT reached 557 crore, growing 30.8% YoY. Even EBITDA margins improved to around 28%, showing that the core business is still executing well. Then comes the part that I think many people miss, most people only look at Anant Raj as a real estate company that is entering data centers. I think that's too simple. If you see the business today, it is slowly trying to move through different value layers. Real Estate -> Data Centers -> Cloud Services -> Sovereign Cloud -> AI Infrastructure That journey matters because every step moves the company into a higher-value business. Now, another thing I like is that Anant Raj isn't starting from scratch. The company already owns around 320 acres of prime, debt-free land in Delhi NCR. Today one of the biggest bottlenecks in building large data centers isn't the building itself—it's getting the right land with access to power and approvals. Since Anant Raj already owns that land, it has a meaningful advantage over someone who has to buy expensive land first and then start developing it. Then something else caught my attention. The company isn't just building data centers, Its also building its own cloud business through Ashok Cloud. On top of that it has already been empanelled as a Sovereign Cloud Service Provider by MeitY and as a Data Centre Service Provider by BSNL. That opens the door to government, telecom and enterprise cloud opportunities which can create much higher-value recurring revenue than simply renting out data center space. Now, if you go one step further, management is already preparing for the next wave. The latest presentation mentions a partnership with Submer, a global company specializing in AI-ready liquid-cooled data centers. As AI workloads become larger over the next few years, traditional cooling systems become less efficient. Liquid cooling is expected to become much more important, so this tells us management is already planning for where demand could move next instead of only building for today's requirements. But then comes the other side of the story. The market already knows the company wants to build data centers. That is no longer enough, the next leg of returns won't come from announcements... They will come from execution. So if you follow the chain, it looks something like this. More operational MW -> Higher occupancy -> More recurring leasing and cloud revenue -> Better EBITDA and cash flow -> Higher EPS -> Market confidence returns -> Stock rerates. That's why I think the biggest trigger over the next 2–3 years is very clear. The company has around 28 MW operational today and plans to reach 117 MW by FY28. Every time new capacity becomes operational, gets occupied by paying customers and starts contributing to revenue, the market gets another piece of proof that the story is becoming real instead of remaining only a future plan. If you look at the timeline, the business and the stock may not move together. Over the next few quarters the business should continue adding capacity, expanding cloud services and signing customers. Financially, earnings should gradually improve as more MW starts generating recurring revenue. The stock, however is likely to react only when the market sees those numbers appearing consistently in the quarterly results. That's how expectations usually change. So when I put everything together, I don't think the easy money has already been made. I think the easy narrative money was made when everyone got excited about data centers. Now we are entering the execution phase, where returns will depend much more on business performance than market excitement. That also changes how I would look at the stock. I wouldn't expect another move simply because India needs more data centers. I would expect returns only if Anant Raj keeps proving that it can convert 28 MW into 117 MW, grow cloud revenue alongside colocation, increase occupancy, improve earnings, and slowly transform itself from a real estate developer into a digital infrastructure company. That's where I think the next long-term opportunity is, and that's also where the biggest market expectation gap still exists.

• 
  productive (@productive1344) reported 29 minutes ago

  @bsnl_care @CommonInsan My bsnl wifi is super slow, it's fluctuating like crazy pls fix this asap. It's been a whole week facing this!

• 
  BSNLCare (@bsnl_care) reported 30 minutes ago

  @gavin_mathos Dear customer, We apologise for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number G0330172647373. Thank you for your patience. Regards, BSNL-Care (kompal)