BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bhubaneshwar, OR | 13 |
| Guwahati, AS | 17 |
| Kawardha, CT | 1 |
| Durgapur, WB | 3 |
| Chhindwāra, MP | 43 |
| Mumbai, MH | 20 |
| Chandigarh, CH | 11 |
| Roorkee, UT | 2 |
| Bengaluru, KA | 31 |
| Delhi, NCT | 5 |
| Aizawl, MZ | 6 |
| Kanpur, UP | 49 |
| Jaipur, RJ | 23 |
| Meerut, UP | 3 |
| Raipur, CT | 26 |
| Kolkata, WB | 34 |
| Hisar, HR | 2 |
| Lucknow, UP | 8 |
| Indore, MP | 8 |
| Visakhapatnam, AP | 3 |
| Bhopal, MP | 8 |
| New Delhi, NCT | 10 |
| Vadodara, GJ | 1 |
| Chennai, TN | 23 |
| Imphal, MN | 3 |
| Thiruvananthapuram, KL | 9 |
| Pathanāmthitta, KL | 2 |
| Ahmedabad, GJ | 8 |
| Dehra Dūn, UT | 5 |
| Hyderabad, TG | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@pradeep63419646 Hi, We sincerely apologize for the inconvenience. Please note that we are a government service provider committed to resolving your issue. We understand your frustration and assure you that our team is actively working. We appreciate your patience. Regards, BSNL-Care (VikashT)
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BSNLCare (@bsnl_care) reported@RajeshM72121745 Dear Customer, This is to inform you that your complaint number E2514154864227 has been addressed by the concerned team. We received revert that The Rs. 1,299 charge was raised in error, and it has now been fully waived. Regards, BSNL Care (Nishant)
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Sanjay Viswanathan (@sanjay_kv_) reported@ViCustomerCare Seriously? I ported to your service from Bsnl, the sim provided was faulty and lesser I know boarded flight to different country, now been 4 months no resolution, customer care is so pathetic keep asking same documents again and again. Can’t do bank transfer nothing . Worst ever
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Rajkumar (@rajlohya) reported@bsnl_care Bina solve kiye ye messege aa rha h Shame on you BSNL FTTH Dear customer, your docket has been closed. Docket Number- E278155873008. BSNL Call Centre
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BSNLCare (@bsnl_care) reported@Tushar_wp Dear Customer, For further assistance, please feel free to reach out to our BSNL customer care helpline at 1800-180-1503, or visit your nearest BSNL office for personalized support. We are here to help! Regards, BSNL Care (Shatrughan)
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ठा. अनिल सिंह (@AnilSingh_007) reportedI'm in Tamilnadu from 29 may. But I couldn't make a single call from @BSNLCorporate. I don't know when every Indian will proudly say that BSNL is the best. The same issue I faced when I was in Kerala. But..But.... Nothing has changed. Wake Up @DoT_India & awaken BSNL.
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BSNLCare (@bsnl_care) reported@KumarBiplab16 Dear Customer, You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. Regards, BSNL Care (Lokendra)
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Santhosh iyengar 🇮🇳 (@santhoshmagadi) reportedContinuous UPS beep noise from BSNL telephone exchange at Bharat Nagar, Bengaluru 560091—happening daily, especially irritating on weekends. Please inspect and fix immediately. If not corrected, we will proceed legally. @BSNLOfficial @BSNLCorporate
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MANGAL SINGH DAKU (@ravisha86196615) reported@BSNLCorporate My bsnl air fiber no 07578-299435 internet is not working almost 1 month I have complaint many times but no response yet very wrost poor service and staff is not doing his work....very disappointed service
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Deepak Gautam (@Deepakgautam) reported@IndianTechGuide Every govt. staff wants bsnl to be thier official communication sim because most of the times calls don't connect network is slow and laggy, this proves very helpful for lazy staffs.
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BSNLCare (@bsnl_care) reported@sumanpandit444 Dear Customer, Greetings of the day! We regret the inconvenience caused. Please note that the BSNL PRBT/Call Tune service has been temporarily suspended due to administrative reasons. Further updates will be shared with you as soon as they are available. Regards, BSNL Care (Neha)
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khikhikhikhi (@karonabhairus) reportedWent to my nearest @BSNLCorporate office for a new SIM. Was told they can't issue one as the staff member responsible is on crop-harvesting leave. In an era when pvt telcos deliver SIMs to your doorstep. BSNL won't issue SIMs even to walk-in customers. No wonder it's failing.
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Nitish Kumar (@IAmNitish88) reported@bsnl_care @NarendraKr1993 bsnl only plans and does nothing. Dear Sir, Your complaint with docket number G272951196204 has been redressed by the concerned team. With the""Installation of new site will take will take more time. Regards @BSNLCorporate -Care(Nishant)
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The Wolverine \|/ (@WolverineBhau) reportedAirtel Wifi customer service @Airtel_Presence is so bad that Now I am thinking to port my Airtel mobile number to Jio, Vi, BSNL..
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Shirish Koyal (@KoyalShirish) reportedWhy @bsnl_care ? 👇🏾👇🏾 Dear customer, your docket has been closed. Docket Number-E2714155789686. BSNL Call Centre