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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • RajaAbhinaw
    Raja abhinaw singh (@RajaAbhinaw) reported

    Dear @AshwiniVaishnaw @BSNLCorporate, @BSNL_JKD for the last 3 days BSNL network in our area PIN 828112 has become extremely poor. All BSNL users in the locality are facing the same issue with very weak signal, call drops, and difficulty receiving calls. Earlier it was working

  • Rkdpune
    K Ramesh (@Rkdpune) reported

    @bsnl_care bsnl network is worst ever network provider. Only good for voice calls but not for browsing etc. Very disappointed switching over from jio. Not able to compete with other network providers. Customer care services are so poor that one can not connect to the executive.

  • surendr14682297
    s singh (@surendr14682297) reported

    Dear jio from 6 month we are complaining for your poor service and has given several times details you asked for but nothing happened just as usual electricity went off network went off. Bsnl is best than you worst jio.

  • bhskarjyotibora
    Bhaskar Jyoti Bora (@bhskarjyotibora) reported

    @BSNL_AS Facing Challenge with BSNL Mobile Network. No BSNL mobile Service Network available at pin number 785621@Golaghat. Unable to do many activities. Kindly address the issue ASAP.

  • KMondal2490
    Koustav Mondal (@KMondal2490) reported

    @BSNLCorporate @CMDBSNL @robertravi21 In your locality we don't get good network and internet connectivity. Practically Bsnl has not good network connectivity compare to another network.

  • AshishB60558222
    Ashish Bajpai (@AshishB60558222) reported

    4/ THE CHALLENGE — CC growth was NEGATIVE for full year FY26 constant currency revenue: -2.4% YoY. India down 23% (BSNL). No FY27 guidance. Macro headwinds not gone. This is the overhang on the stock.

  • Nirupam79827835
    self employed boy from assam (@Nirupam79827835) reported

    Today i was visit in sundarban west bengal there are all network operators provide good network and data connectivity except BSNL @BSNL_WB @BSNL_KOTD please upgrade network connectivity in this place which was UNESCO heritage area

  • opchoubey1707
    Om Prakash Choubey (@opchoubey1707) reported

    @BSNL_NE2 It seems there is no care taker of BSNL Network at Hayuliang 792104.The network disappears for many hours, and if it shows in our phones, it is not capable of receiving even an OTP in critical need. No one is so far found to whom this problem could be conveyed. Pl help.

  • koushalKashyap5
    unknown (@koushalKashyap5) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Or network 🛜 kitne rupees m aaynge please answer bsnl

  • shashank_392
    Shashank Kumar Shrivastava (@shashank_392) reported

    @BSNLCorporate @CMDBSNL @robertravi21 SIM claim is not matching with ground reality I am a sim seller, in jagdalpur BSNL office they are asking me to pay ₹50–₹60 for buying sim and telling only FRC is ₹1. I myself have purchased a SIM a few months ago under the ₹1 offer without extra SIM charge. Please Help me

  • singhkuldip80
    kuldip singh (@singhkuldip80) reported

    @BSNL_PBtoll free 18004444 customer care number has extreme poor service of bsnl as number does not connect to any call agent.I himself tried several times in 2-3 days by repeatedly attempting Very surprised how bsnl handling this service ,this is why people choose other providr

  • DEBASHISMAITR16
    DEBASHIS MAITRA (@DEBASHISMAITR16) reported

    @PMOIndia Sir, though the centre is pushing for upgradation of the BSNL network,there is even no 3G or 4G network in west Bengal, kolkata circle. I bought last year a BSNL 5G sim of Kolkata ,west bengal circle but surprisingly there is no 3G or 4G network till today.

  • Nagraj_G_Baggon
    Nagraj Baggon (@Nagraj_G_Baggon) reported

    @InvestorOfJAMMU @grok Sometimes we look at BSNL from an urban lens and miss out a very crucial area - rural India There are so many parts in rural India where BSNL is the only option for people (landline/mobile/broadband) everything There is one way to make the whole thing less cash haemorrhaging As far as urban areas are concerned, BSNL should stick to B2B segment. All government and PSU offices to use BSNL only. (Of course service has to be very good) Try some good private office segments also. The whole purpose of currently keeping BSNL alive is for rural India. There is absolutely no sense in using BSNL for B2C segment in urban India - it cannot compete with Jio and Airtel. So better to drop that segment and let go of staff also for that segment

  • AvishekBoseAB
    Avishek Bose (@AvishekBoseAB) reported

    @TelecomTalk Initiative is good, but considering poor BSNL network and services, implementation might not be fruitful. First need to make BSNL full 5G ready with very good network and services. Then only people will consider using BSNL services, including the Govt sector.

  • abdul8308
    ÂBDÜL RÃZZĀK LÎBĒRTy (@abdul8308) reported

    @bsnl_care reminder 2 You haven't paid any attention yet, which means you want us to terminate your service. Neither did you give any call nor did any technical support contact us. Your action shows that you want us to terminate BSNL service now.

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