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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 19
Pune, MH 21
Imphal, MN 2
New Delhi, NCT 21
Nagpur, MH 4
Raipur, CT 23
Chennai, TN 50
Bengaluru, KA 35
Jaipur, RJ 21
Kanpur, UP 34
Shiliguri, WB 1
Cochin, KL 22
Guwahati, AS 20
Chandigarh, CH 3
Kolkata, WB 37
Chhindwāra, MP 12
Bhubaneshwar, OR 15
Pathānkot, PB 1
Aizawl, MZ 6
Patna, BR 6
Sūrat, GJ 3
Port Blair, AN 1
Kota, RJ 1
Shillong, ML 6
Hyderabad, TG 5
Kohima, NL 1
Bareilly, UP 1
Naharlagun, AR 1
Visakhapatnam, AP 3
Srinagar, JK 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Biranchi3587 Dear Customer, We have received remarks from concern department " the customer has not replied after several call" Regards, BSNL Care (Abhishek)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DeepakSolanki90 Dear Customer, Greeting of the day! We have received remarks from concern department "work in progress" Regards, BSNL Care (Avantika)

  • biswa07
    Biswa (@biswa07) reported

    @BSNL_OR We are not able access internet for last 3-4 hours . Kindly look into the issue. Location : Phase -3 , Sector 10 CDA Cuttack #BroadbandFiber #BSNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @surmayimachhi Dear Sir, For assistance with your request, we kindly ask you to visit your nearest BSNL office. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (VikashT)

  • shubham_____01
    ˢʰᵘᵇʰᵃᵐ (@shubham_____01) reported

    @BSNLEmployees Bsnl employees are very bad our broadband was not functional for 25 days they were not after calling district head they fixed within 1 day

  • jagdeepdhindsa
    Jagdeep Singh (@jagdeepdhindsa) reported

    @BSNLCorporate Please improve your network coverage, voice quality of call and data speed. People of India will definitely go for BSNL, but not now with poor network coverage and unprofessional customer support. When do call to them always ask system is down and disconnect call.

  • shivaprasa31563
    prasad (@shivaprasa31563) reported

    @Wokeandhappy Freebies are not bad remove govt employee pension and give them to poor. abe Kutte i don't support Modi . Modid didn't privatise bsnl and wasted3 lakh crores on bsnl

  • ohgodthankyou
    ohgodthankyou (@ohgodthankyou) reported

    @grok @xai Bsnl only calling recharge cost 149 so if the government is providing Lakshmi bhandar scheme then what is the problem in providing free basic calling recharges at least

  • Inderjeetkumar_
    Inderjeet Kumar (@Inderjeetkumar_) reported

    @BSNLCorporate @DoT_India @UIDAI Denied SIM by BSNL Ludhiana despite valid Aadhaar. Staff says father name missing, but UIDAI confirms it is NOT mandatory and Aadhaar is valid for eKYC. Please resolve this issue urgently. Name Inderjeet Kumar #BSNL #Aadhaar #eKYC

  • AbhijeeetGaur
    Abhijeet Gaur (@AbhijeeetGaur) reported

    @JioCare You guys are only good at copy pasting same replies. Rather than provide solutions. BSNL has better customer service than Jio these days.

  • ShahnQureshi
    Shahmeraz Alam (@ShahnQureshi) reported

    @TRAI @TRAI My BSNL Plan 197 shows validity till 23 April on the app, but services stopped on 15 April. Customer care says it expired early and refused to register a complaint. Is it allowed to reduce plan validity for ongoing recharge? Kindly intervene #ConsumerRights

  • madhavan_j1949
    J Madhavan (@madhavan_j1949) reported

    THIS IS about BSNL WIFI service. Since morning wifi is not working. Complaint sent to BSNL SELF CARE APP. NO RESPONSE TILL NOW. THATS WHY PEOPLE PREFER OTHER PRIVATE COMPANIES.

  • The_CoDEFi
    CoDE (@The_CoDEFi) reported

    @RahulOnChain Switch from bsnl to vi Ur network sucks

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @GovindT48500709 Dear Customer, Sorry for the inconvenience caused to you! We would like to inform you that our team is working on it D2012139190896 , will get back to you with better resolution Thank you for your patience. Regards BSNL- Care (Mubeen)

  • m_libin
    libinTmathews🦚 (@m_libin) reported

    @bsnl_care Plz explain why you didn't charged crores of fees from Reliance Jio for using BSNL towers all-over india, BSNL even in 2026 still not able to upgrade it's 3G network equipment to 4g when complained they say 4g is available in Kerala Bsnl offices only, No network in housing areas

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