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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @CeoRnmishra Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F193166286576  Regards,  BSNL-Care (Neha)

  • MohanRam85478
    MOHAN (@MohanRam85478) reported

    Data rate for three mo ths 299 to 699 no competitive approach develop ment to in BSNL sector, degrading BSNL services to profit private telicom service providers For 30 days decreased 28 days count in NDA govt. .

  • abhilash1296
    Abhilash Ananthakrishnan (@abhilash1296) reported

    Hey @bsnl_care! 👋 I'm trying to recharge online but can't seem to do it through any apps. Is there an outage? 🤔 Really need to get this sorted! 😩 #BSNL #Recharge

  • ShreeA352152
    Tim (@ShreeA352152) reported

    I am frustrated from JIO port service. I recently port my sim from bsnl to JIO on 11 June and SIM also delivered on 15th June. Today 1st July still network is not came. I had call with customer service 10 times. EVERYTIME they provide different solution @JioCare #jio #jiosim

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @bsnl_care Update pls bsnl @TRAI no use of any complaints by BSNL and just gamme in taking complaints over network issue. No signal when no power. No ups in tower is making frequent disruption in signal and.couldnt use bsnl with frequent power cuts

  • rational_folk
    Shadab Ahmed (@rational_folk) reported

    @bsnl_care @ParasmeSaurabh Once the network upgrades are actually complete, let me know. I gave BSNL multiple chances by porting my primary number to it, but I ended up porting out every time because the network proved unreliable when I needed it most.

  • rakeshK95832250
    गर्व से कहो हम हिन्दू हैं (@rakeshK95832250) reported

    @BSNL_UPE @TRAI We had filed an online complaint on BSNL portal 2 days ago that we are not getting 4G signal properly and internet is not working. Today we just got a message that your problem has been resolved but the problem

  • usmaniii_
    Faizi🥀 (@usmaniii_) reported

    @JioCare most ridiculous network im sick of this , shows 5G works like 2G Even bsnl better than you

  • Vidyut
    Vidyut (@Vidyut) reported

    Idea for @RahulGandhi election promises - revive BSNL and MTNL properly. Easy bookings, good coverage. If the private companies need to make a profit, limit it to 2g/3g, but keep their low budget phone plans alive. You can simply stand on stage and read out their recharge plan prices to get all the votes. Right now the public can't use them widely due to coverage issues. And this is not just for the poor. You can keep a phone no you mostly need for OTPs alive for a year in Rs. 321 if you're a Tamil Nadu police officer (as a comment below pointed out) - this could be extended to the poor! Loads of people who use separate numbers for banking and social media would vote for this.

  • BhuviTav
    BhuviTav (@BhuviTav) reported

    @DocRGM_ I have visited BSNL office before 2011 many times. I felt bsnl employees are one of the worst govt employees and they should be sacked. Govt employees are terribly lazy n they work based on bribe. That's the reason no govt org in india is efficient.

  • kartikkumar3535
    कार्तिक (@kartikkumar3535) reported

    Hello BSNL Mera March & June ka regular bill se extra bill aaya hai, customer care wale mujhe hi blame kar rahe hai I have subscribe anything jab ki mai time par bill payment karta hu and nothing I have to do.Regular monthly payment karta hoon. @BSNLCorporate @TRAI

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @TRAI In sokkanur,642109, bsnl tower is still not fixed with ups to get interrupted connectivity. Whenever power gets off, no signal from tower to make calls,otpband no net. How to use in emergency? Bsnl just playing complaints game. Daily many times,power gets off !

  • RebatiramanPan1
    Rebatiraman Panda (@RebatiramanPan1) reported

    to some other more particularly to jio or airtel.. why so ?? It deliberately done to slow down net speed of bsnl ?? Only advertisement of high speed but in action totally down.. please look into it..

  • Shahbaz_Khan__
    Shahbaz Khan (@Shahbaz_Khan__) reported

    My BSNL Fiber (01331-297674) is down since 29 June. Complaint raised on daily basis but no resolution yet. Complaint ID: 1065624286. Please resolve urgently. @BSNLCorporate @BSNL_UPW

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @jhikravillage Dear Customer, We sincerely apologize for the inconvenience caused. Your complaint (G0123171602318) is currently under process and our team is actively working on it. We request your patience as we are working towards a resolution at the earliest. Regards, BSNL Care (Sourav)

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