BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| New Delhi, NCT | 21 |
| Nagpur, MH | 4 |
| Raipur, CT | 23 |
| Chennai, TN | 50 |
| Bengaluru, KA | 35 |
| Jaipur, RJ | 21 |
| Kanpur, UP | 34 |
| Shiliguri, WB | 1 |
| Cochin, KL | 22 |
| Guwahati, AS | 20 |
| Mumbai, MH | 18 |
| Chandigarh, CH | 3 |
| Kolkata, WB | 37 |
| Chhindwāra, MP | 12 |
| Pune, MH | 20 |
| Bhubaneshwar, OR | 15 |
| Pathānkot, PB | 1 |
| Aizawl, MZ | 6 |
| Patna, BR | 6 |
| Sūrat, GJ | 3 |
| Port Blair, AN | 1 |
| Kota, RJ | 1 |
| Shillong, ML | 6 |
| Hyderabad, TG | 5 |
| Kohima, NL | 1 |
| Bareilly, UP | 1 |
| Naharlagun, AR | 1 |
| Visakhapatnam, AP | 3 |
| Srinagar, JK | 1 |
| Jodhpur, RJ | 2 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@rpandith07 Dear customer, BSNL is continuously working to improve its services, enhancing network quality and customer support. We are committed to providing the best experience for our customers. Regards, BSNL Care (Lokendra)
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Rajib Debbarma (@rajibdebbarma) reportedWhy service of BSNL is so pathetic? I called local(Tripura/Bishramganj) customer care related to my fibernet issue on Monday but still is is not attended yet. What a service BSNL. @BSNLCorporate @TripuraBsnl
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Sajeesh Babu (@Sajeeshbabu_k) reported@BSNLCorporate @CMDBSNL @robertravi21 In the BSNL Selfcare app, if you select a UPI payment app, it doesn't divert to the UPI apps installed on the phone; instead, an error occurs. The other option provided is to scan a QR code displayed on the screen... When I complained about this to BSNL customer care,
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BSNLCare (@bsnl_care) reported@Arbind754 Dear Customer, Greetings of the day! We have received remarks from the concerned department stating that the issue has been marked as ''PLS CHK issue resolved" If you are still facing the same issue, please feel free to contact us. Regards, BSNL Care(Sonu)
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BSNLCare (@bsnl_care) reported@Rijdeepika Hi, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Your Docket number is D233140285927 Regrads, BSNL Care (Avantika)
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BSNLCare (@bsnl_care) reported@Arbind754 Dear Customer, Thank you for reaching out. For assistance with your request, we kindly advise you to contact our BSNL customer care helpline at 1800-180-1503. you can also visit your nearest BSNL office. Regards, BSNL Care (Mubeen)
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BSNLCare (@bsnl_care) reported@anand_ttr Dear customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. D2224140095328 . Regards, BSNL Care (Lokendra)
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GaashTaarukh 𑆓𑆳𑆯 𑆠𑆳𑆫𑆶𑆒🌟🇮🇳 (@Gash_Tarukh) reportedI applied for @BSNLCorporate broadband connection. Services are so poor that I won't got for it ever again. Bsnl hasn't improved at all @JM_Scindia @BSNLEmployees
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BSNLCare (@bsnl_care) reported@Bhavsar304 Dear Customer, Greetings of the day! We apologise for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number D202139165753. Thank you for your patience. Regards, BSNL-Care(Sonu)
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Joep (@Joep0193) reported@BSNLCorporate I applied 2 years ago still bsnl not providing wifi service to my house. They said it's not a bsnl employees work to give connection
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Shagunshaurya (@ShagunShaurya) reported@bsnl_care After n number of complaints regarding Poor internet and regular net disconnection and sarcastic replies from the bsnl section officer. we finally applied for disconnection. That too is not processed. No acknowledgement has been received. @BSNL_KTK @BSNLCorporate
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RKP (@rpandith07) reportedif the BSNL network is good, moe than 30-40% people switch from jio/airtel to BSNL. As is Jio and airtel are charging exorbitant.
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BSNLCare (@bsnl_care) reported@Iamraisaurav Dear Customer, We have received remarks from concern department "You have initiated OTT on 05 March 2026, which has charged Rs 499 +GST for three month till 04 June 2026. This is for your information please." Regards, BSNL Care
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mukeshkumar (@mukeshkumarmksh) reported@cpplusworld @cpplusworld I purchased a CP Plus EZE 4G (Model: EZ-R33G) camera from a store in Dhanbad, Jharkhand 2 days ago. The green light is not glowing and it is not working when I insert a BSNL SIM. When I call your customer care number, there is no response and the call is put
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prasad (@shivaprasa31563) reported@Wokeandhappy Freebies are not bad remove govt employee pension and give them to poor. abe Kutte i don't support Modi . Modid didn't privatise bsnl and wasted3 lakh crores on bsnl