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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Delhi, NCT 10
Tambaram, TN 1
Jabalpur, MP 3
Kolkata, WB 31
Chhindwāra, MP 52
Pune, MH 17
Bengaluru, KA 26
Pathanāmthitta, KL 5
Bhubaneshwar, OR 13
Mohali, PB 4
Bhopal, MP 6
Ranchi, JH 2
Kallakkurichchi, TN 2
Jaipur, RJ 20
Agra, UP 1
Chennai, TN 20
Haridwar, UT 1
Tiruppur, TN 1
Rājkot, GJ 2
Gurgaon, HR 1
Mumbai, MH 21
Malappuram, KL 1
Durgapur, WB 5
Cochin, KL 13
Shillong, ML 2
Hyderabad, TG 11
Thiruvananthapuram, KL 12
Guwahati, AS 24
Muzaffarpur, BR 1
Bānposh, OR 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • AnilAulakh
    Anil Aulakh (@AnilAulakh) reported

    @BSNLCorporate @BSNL_HR My FTTH broadband (Hisar, Haryana) has been completely down since June 5th. No action taken yet. Please resolve immediately. Grievance Ref: BSNL-HA-2026-CU-06051780693756.

  • WillayatAlii
    Willayat Alii (@WillayatAlii) reported

    BSNL network in our area remains frequently down & even when itz available, it fluctuates. Subscribers r paying 4 services they r unable 2 use, resulting in financial loss. Immediate intervention & a permanent, longterm solution r urgently needed. @bsnl_care @lg_ladakh @dc_Kgl

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Jaihind16738671 Dear Customer, Greetings of the day! For further assistance, please contact the MTNL helpline. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Comefeelme_9 Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is  F1819165959580  Regards,  BSNL-Care (Neha)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Wicketkeeper52 Dear Customer, Greetings of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1810165868681​has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Kusum)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @anirbanguha40 Dear Customer, Greetings of the day! Your complaint has already been conveyed to the external unit of Dumdum Cluster for necessary action. It has been reported that the rebate for the dead period may be considered/waived after conversion of your existing copper cable line to an optical fibre (FTTH) connection. Further, if you still receive any additional recharge/billing charges for around 10 days, you are requested to feel free to contact us for further assistance and clarification. We regret the inconvenience caused to you and assure you of support. Regards, BSNL Care (Shahjahan)

  • evaluationcam
    evaluationcam (@evaluationcam) reported

    @bsnl_care Here with BSNL I don't have any network coverage call quality or internet speed problem, nothing else, really smooth and clean network of BSNL I am experiencing.👍🏻

  • Sundar9122024
    Sundar (@Sundar9122024) reported

    @bsnl_care Dear Customer, Your complaint for 04634-211372 is booked. Reference id is 115506444. Use Reference ID to track status. The BSNL support team will resolve this and update you. The inconvenience caused is regretted. @bsnl_care @BSNL_TN

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @mushtaqahmedma Dear Customer, We sincerely apologize for the inconvenience caused. Complaint F1814165832302 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sumanpandit444 Dear Customer, We regret the inconvenience caused. The BSNL PRBT (Caller Tune) service has been temporarily discontinued due to administrative/technical reasons. Further updates will be shared once the service is restored or any new information is available. Regards, BSNL Care (Sahil)

  • khwabX
    KhwabMishra (@khwabX) reported

    Happened with me in Vaishno Devi once few years back. While we were getting down, time on my phone was showing as per Pakistan's time zone!! I was very shocked. It was a BSNL sim

  • DipakNavliwala
    Fr.Dipak Navliwala (@DipakNavliwala) reported

    @BSNL_GJ Being government company should provide service with less cost. The BSNL Gujarat circle steal needs improvement. At this level you charge so much how the people use....

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @AakashMudgal001 Dear Customer, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1810165925004​has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Asheesh0014 Dear Customer, This is to inform you that your complaint bearing number F1311163886207 has been attended to by the concerned team. We have received a confirmation from the respective department that the issue has been resolved. Kindly verify the same at your end. In case the problem persists, please do not hesitate to contact us for further assistance. Regards, BSNL-Care (Nishuka)

  • Jambukeswaran
    Jambukeswaran A (@Jambukeswaran) reported

    @BSNLCorporate All public sector banks has removed bsnl network from their system because of poor support, no accountability. Corporate business needs 100% availability which bsnl lags.

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