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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • kiran832
    Voice of village (@kiran832) reported

    @reliancejio ,@JioCare giving small information @bsnl_ap_circle has upgraded to 4g network area . Everyone are shifting to bsnl as there are cheaper rates available.i have been asking for upgradation of 5g since 3 years so that we can have JioFiber.#FYI

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ambewadikars Dear Customer, We sincerely apologize for the inconvenience caused and understand your concern regarding the delay in resolution of your complaint (G181179783430). The issue has been identified with the serving equipment, and our technical team is actively working on restoration. We regret the inconvenience caused and appreciate your patience while our team makes every effort to resolve the issue at the earliest. Regards, BSNL Care (Gopal)

  • ya55sh
    yashB (@ya55sh) reported

    Hey @JioCare @reliancejio I recently placed an order for new sim card via home delivery but for appointment I cannot call the delivery executive because his phone is switched off from three days. How do i cancel this stupid order. I'd rather buy airtel or bsnl

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @bsnl_care Why continuously making us fools ?? Can't bsnl can't fix current tower ups backup issue? Pls share the concern s.e contact details!!

  • tushar_gp
    TUSHAR KANT RAJ (@tushar_gp) reported

    @JM_Scindia @BSNLCorporate @BSNL_JKD Sir, in Sonaraithadi, district Deoghar, Jharkhand 814150 I am facing regular network problem in my BSNL prepaid sim.

  • udeepak
    Deep̶a̶k̶𝘚𝘩𝘳𝘪 Upendra (@udeepak) reported

    @BhavikABarad1 @rameshsrivats Sure. That's not Airtel's problem, right? They are a private company who have no obligation to fulfil your needs. You are at liberty to buy their services if you wish to. If not, please go ahead and get Jio or BSNL or any other service that suits your need.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @jordansahota7 Dear Customer, We sincerely apologize for the inconvenience caused to you. Kindly contact our BSNL customer care helpline at 18004444 for further assistance regarding your landline activation issue. Our team will assist you accordingly. Regards, BSNL Care (Gopal)

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @bsnl_care Why not fixing current tower ups and why always jumping to new tower? Can't even fix ups issue for years and in this , new tower ?? What a joke by bsnl!! Ineffective, unproductive bsnl @PMOIndia . bsnl only paid for taking complaints

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @benugopalreddy Dear Customer, Greetings of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket number G2122180901861 ​has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Avantika)

  • AnilCfa
    Anil Rana,CFA (@AnilCfa) reported

    @manish21688 How many customers are using bsnl network? Is there any accountability from their side?

  • Atul_scorpion
    AJ (@Atul_scorpion) reported

    @airtelindia It seems your Chairman Mr.Mittal, Exe. VC Vitthal, CEO Shashawat must be using BSNL/TATA/JIO Wifi service network at their homes, while working from home.. Cause they know, they are confident, that their own company is not capable, resolving the customer complaints.

  • chaichokro
    𝕮𝖍𝖆𝖎 ☕𝖌𝖆𝖗𝖆𝖒(not a parody account) (@chaichokro) reported

    @AnnuInfo Killing the business to help corporate...bsnl and mtnl have so much potential soany people trusted their service untill 2013.. All govt employees used bsnl and mtnl and network was best compared to private players.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @amonnayak13 Dear Customer, We acknowledge your concern regarding the BSNL service issue mentioned in the news report. The matter has been noted and shared with the concerned team for verification and necessary action. BSNL is committed to providing reliable services and improving customer experience. Regards, BSNL-Care(Sourav)

  • ItsHammadZafir
    Hammad Zafir (@ItsHammadZafir) reported

    @BSNLCorporate Very disappointed with service at your Bengaluru outlet while buying a new SIM. Only 2 staff (no gents), no Hindi speaking, rude behavior, no CCTV/facilities, and was overcharged Rs.250 for the SIM (corrected only after I objected). Please look into this. #BSNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @MonjurHussain09 Dear Customer, We sincerely apologize for the inconvenience caused. Your concern has been duly noted, and our team is actively working to resolve the issue at the earliest possible. We appreciate your patience and cooperation during this time. Thank you for your continued support and trust in BSNL. Regards, BSNL Care (Neha)

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