BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Bhubaneshwar, OR | 7 |
| Patna, BR | 7 |
| Chhindwāra, MP | 55 |
| Ranchi, JH | 4 |
| Pune, MH | 22 |
| Delhi, NCT | 10 |
| Ludhiāna, PB | 4 |
| Visakhapatnam, AP | 3 |
| Noida, UP | 1 |
| Bengaluru, KA | 9 |
| New Delhi, NCT | 11 |
| Kanpur, UP | 14 |
| Dehra Dūn, UT | 2 |
| Cochin, KL | 5 |
| Kanniyākumāri, TN | 1 |
| Hyderabad, TG | 10 |
| Chennai, TN | 20 |
| Shillong, ML | 3 |
| Mumbai, MH | 8 |
| Bhopal, MP | 4 |
| Chandigarh, CH | 2 |
| Kolkata, WB | 33 |
| Guwahati, AS | 22 |
| Imphal, MN | 1 |
| Ahmedabad, GJ | 5 |
| Ambāla, HR | 3 |
| Srinagar, JK | 2 |
| Bhavnagar, GJ | 4 |
| Udaipur, RJ | 3 |
| Gangtok, SK | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. Complaint I0330201305732 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)
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BSNLCare (@bsnl_care) reported@VivekShharmaiin Dear Customer, Thank you for reaching out to us. For any BSNL-related services or document submissions, we request you to visit the nearest authorized BSNL Customer Service Center (CSC). You may visit the BSNL office/CSC available in your area or search for the nearest center through Google Maps by searching “BSNL CSC near me”. Kindly ensure that you submit your documents only at authorized BSNL centers to avoid any inconvenience. Regards, BSNL-Care(Sourav)
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Shiekh Fawaz (@Fawaz_Social) reported@BSNLCorporate Today i.e 29 Aug i purcahsed BSNL 4G sim i was told that it be activated in 1 hr but still no signal tull now. Kindly look into the matter
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BSNLCare (@bsnl_care) reported@SatendraPalJi Dear Customer, To activate Missed Call Alert on BSNL, send an SMS with ACT MCA to 123. Alternatively, dial *888# to activate via USSD. Charges may apply depending on your plan. Regards BSNL Care (Gopal)
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BSNLCare (@bsnl_care) reported@Shubham_0107 Dear Customer, We sincerely apologize for the inconvenience and the delay in receiving action on your concerns in Piro, Bhojpur. We have noted the details regarding Freedom 2.0 Lead H2029194729541, CPGRAMS reference DOTEL/E/2026/0054885, and FTTH docket G1429178032181. Your concerns have been taken up with the concerned team, and the matter is being followed up for necessary action. We request you to kindly allow some time for the concerned team to review the issues and provide an appropriate resolution. We will share an update as soon as it is received. Regards, BSNL Care (Ankit)
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Yogesh Joshi 🇮🇳 (@YlJoshi) reported@BSNL_GJ Your network is very poor at my area, otherwise I definitely port my SIM from @reliancejio to BSNL. JIO and BSNL both are same here. Manorath residency,sayli road, Silvassa 396230
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Thє Nαtíσnαlíst 🇮🇳 ✪ (@The_Nati0nalist) reported@BSNLCorporate @CMDBSNL @robertravi21 *Correction BSNL ₹299 3GB Data/Day • Unlimited Calls • 100 SMS/Day • 30 Days Validity with no Network.
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BSNLCare (@bsnl_care) reported@arjun35175 Dear Customer, We sincerely apologize for the inconvenience caused. We have noted your concern regarding not receiving the OTP while trying to obtain a new BSNL SIM despite multiple attempts. In this case, we request you to kindly visit your nearest BSNL Customer Service Centre (CSC) or BSNL office with the required KYC documents to obtain a new BSNL SIM. The concerned staff can assist you with the SIM issuance and verification process. We appreciate your patience and understanding. Regards, BSNL Care (Ankit)
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BSNLCare (@bsnl_care) reported@bndas2568 Dear Customer, We apologize for the inconvenience caused. We value your feedback and regret the experience shared by you. BSNL is continuously working towards improving network services and customer support across Delhi. Regards, BSNL Care (Sahil)
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रजत बघेल (@RajatBaghel) reported@bsnl_care @bsnl_care @BSNLCorporate I have already visited the nearest BSNL Customer Service Centre, but the staff there are not aware of BSNL Wings or how to assist with Wings-related issues. Kindly guide me to the concerned team or provide proper support to resolve my issue.
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BSNLCare (@bsnl_care) reported@VIPMUSIC18 Dear Sir, We sincerely apologize that your issue remains unresolved despite the closure of Docket No. H3123199690820. As per the nodal team’s assessment, the coverage at the reported location is affected due to the long distance from the existing BTS. The concerned team will explore suitable measures to strengthen the signal and improve network coverage at the location, subject to technical feasibility. We regret the inconvenience caused and appreciate your patience while the network improvement measures are being examined. Regards, BSNL Care (Shatrughan)
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majumderkr2 (@majumderkr1) reported@BSNL1 ~ Then-n-now the system BSNL reduces itself on customer's data , outgoing call , even USSD Code... BSNL towards mismaintenances of porting to porting that attempts !
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Vivek Sharma (@VivekShharmaiin) reported9431130498 This number of Deoghar Jharkhand office was given to me by the customer care of BSNL but when I called, this number is showing as wrong. @BSNLCorporate
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BSNLCare (@bsnl_care) reported@RajaJanardhan Dear Customer, We apologize for the inconvenience caused. Your concern has been noted. BSNL is continuously working towards improving its network services and quality to provide a better customer experience. Regards, BSNL Care (Gopal)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We apologize for the inconvenience caused. Your complaint number I0330201305732 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Sourav)