BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chennai, TN | 18 |
| Guwahati, AS | 25 |
| Pune, MH | 30 |
| Delhi, NCT | 13 |
| New Delhi, NCT | 10 |
| Port Blair, AN | 1 |
| Thoothukudi, TN | 1 |
| Indore, MP | 4 |
| Udaipur, RJ | 2 |
| Hyderabad, TG | 13 |
| Durgapur, WB | 2 |
| Chhindwāra, MP | 58 |
| Kolkata, WB | 25 |
| Kāndi, WB | 1 |
| Hamīrpur, HP | 2 |
| Jodhpur, RJ | 2 |
| Shiliguri, WB | 3 |
| Agra, UP | 4 |
| Cochin, KL | 10 |
| Kanpur, UP | 6 |
| Coimbatore, TN | 8 |
| Mysore, KA | 2 |
| Kotdwāra, UT | 1 |
| Sopur, JK | 3 |
| Thiruvananthapuram, KL | 8 |
| Visakhapatnam, AP | 4 |
| Vadodara, GJ | 1 |
| Bānposh, OR | 1 |
| Rohtak, HR | 1 |
| Walwāra, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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k910 (@910_k910) reported@IndianTechGuide Or chillo privatization privatization well airtel and jio don't work well in my area so I don't care am a bsnl user since 2021 seen it trow thin and thick I hope it does not effect me support you PSUs
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BSNLCare (@bsnl_care) reportedDear Customer, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. H0814188756034has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Nishuka)
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BSNLCare (@bsnl_care) reported@TalksByManish Dear Customer, BSNL is committed to providing better services to its customers. We apologize for the inconvenience. For assistance regarding BSNL tower installation or your request, please contact your nearest BSNL office for further guidance. Regards, BSNL Care (Mubeen)
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rajez yabes (@rajezyabes) reported@sunnewstamil First 4g network develop pannunga pa. Onnum soldrathuku illa. #BSNL
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Nirankar Shukla (@nirankarshukla) reported@JM_Scindia Dear Sir, Jo 70 salo mein nahe hua tha oh abhe tak bhe nahe hua hai in District Shrawasti some of the Villages still BSNL Network bot available forget about 3G, 4G or 5G, BSNL cant provide signal for Voice call only . And Great think Airtel and Jio network services is so pathetic but hume Bardast karna parega kyonki apne inke alaawa koe other service provider chhoda he nahe hai ko people have some alternate to PORT .
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BSNLCare (@bsnl_care) reported@00Sandeepkumar Hi, We apologize for the inconvenience caused of you.We have received feedback from the concerned department regarding your issue. Our team is actively working to resolve it, and we expect it will be resolved very soon. We appreciate your patience and understanding. Regards, BSNL-Care(Mubeen)
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varun gupta (@varun193) reported@BSNLCorporate there is no network from last 2 day in the area 110075 . BSNL right now disconnecting india
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BSNLCare (@bsnl_care) reported@anirbanguha40 Dear Customer, Your request regarding billing correction and rebate has been noted. You are requested to submit your rebate application to the concerned Divisional Engineer, Dumdum Cluster, Mr. Parvez Rahaman (Contact No. 9432000133),for further necessary action and resolution. Regards, BSNL Care (Sonu)
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BSNLCare (@bsnl_care) reported@2024Himadri Dear Customer, We sincerely regret the inconvenience caused and understand your concern regarding the lack of BSNL network coverage in your area. Please be assured that your complaint (Docket No. H0523187536356) has been registered and is being taken up by the concerned team for necessary action. The team is working to address the network coverage concern and improve connectivity in the area. We kindly request you to bear with us while the necessary action is carried out. Regards, BSNL Care (Abhishek)
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Triton Ganymede (@TG_TriGany) reported@someware1982 Contact BSNL Kolkata CTD GM CM at 9432000345 regarding your issue, the case needs to be escalated to the Sales & Marketing team if you have recharged on November 2025 the plan should be valid till October 2025 because INR 1999 prepaid mobile plan validity is 11 months.
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Er. Nilesh Zala (@nileshiter) reported23/08/26 na roj ek sathe 6 exam.. 1. IBPS PO pre 2. BSNL JTO 3. upsc main 4. Police bharti Wireles PSI and TO 5. Kamdhenu Uni ni Jr clerk 6. GSSSB stenographer sir kai exam aapvi? Help to postpone guj gov exam. સરકારમાં રજૂઆત કરવા વિનંતી. @AAPGujarat
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BSNLCare (@bsnl_care) reported@Gautam_blp03 Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care (Sangita)
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Gopi Krishna (@ImGopiKrishna) reported@BSNLCorporate and @bsnl_care BSNL FTTH has been down for the last 2 days. Complaint No: 115700233. Despite repeated follow-ups, no technician has visited. Every time I’m told “today”, but no resolution. Kindly resolve this issue urgently. #BSNL #BSNLFTTH #FTTH
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BSNLCare (@bsnl_care) reported@KumarMohan1984 Dear Customer, BSNL is continuously working towards expanding and strengthening its network infrastructure to provide better connectivity and improved services to customers. If you have any query regarding BSNL, please feel free to contact us. Regards, BSNL Care (Nishuka)
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Babu Mani (@ChartWizMani) reportedBooked a BSNL FTTH connection, but I'm already receiving conflicting information. The field executive says I have to pay ₹3,800 for the modem and the router is chargeable separately, while BSNL customer care says both the modem and router are provided free of cost. Please clarify the official policy and assign a proper technician. This kind of confusion should not happen even before a connection is installed. @BSNLCorporate @BSNL_KTK #BSNL #FTTH #CustomerService