BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Visakhapatnam, AP | 3 |
| Kolkata, WB | 31 |
| Chhindwāra, MP | 54 |
| Jammu, JK | 3 |
| Pune, MH | 17 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 10 |
| Delhi, NCT | 10 |
| Tambaram, TN | 1 |
| Jabalpur, MP | 3 |
| Bengaluru, KA | 25 |
| Pathanāmthitta, KL | 5 |
| Bhubaneshwar, OR | 11 |
| Mohali, PB | 4 |
| Bhopal, MP | 6 |
| Ranchi, JH | 2 |
| Kallakkurichchi, TN | 2 |
| Jaipur, RJ | 16 |
| Agra, UP | 1 |
| Chennai, TN | 20 |
| Haridwar, UT | 1 |
| Tiruppur, TN | 1 |
| Rājkot, GJ | 2 |
| Gurgaon, HR | 1 |
| Mumbai, MH | 20 |
| Malappuram, KL | 1 |
| Durgapur, WB | 5 |
| Cochin, KL | 10 |
| Shillong, ML | 2 |
| Hyderabad, TG | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Willayat Alii (@WillayatAlii) reportedBSNL network in our area remains frequently down & even when itz available, it fluctuates. Subscribers r paying 4 services they r unable 2 use, resulting in financial loss. Immediate intervention & a permanent, longterm solution r urgently needed. @bsnl_care @lg_ladakh @dc_Kgl
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ARUN AHIRWAR (@ARUNAHI12883089) reportedComplaints are even being closed without my confirmation while the service remains non-functional. I've also tried contacting the local service provider (+91 94244 93777) multiple times, but my calls have gone unanswered. This level of service is unacceptable. #BSNL #Broadband
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BSNLCare (@bsnl_care) reported@Asheesh0014 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( F1711165616723 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)
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BSNLCare (@bsnl_care) reported@mushtaqahmedma Dear Customer, We sincerely apologize for the inconvenience caused. Complaint F1814165832302 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)
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BSNLCare (@bsnl_care) reported@Ishita_Kedia_ Dear Customer, Greetings of the day! You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. and you can also visit your nearest CSC center, for any further information or help, please feel free to reach out to us. Regards, BSNL Care (Shahjahan)
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Triton Ganymede (@TG_TriGany) reported@bsnl_care @i2suman Can't believe that CTD have not deployed Band 1 2100 MHz & Band 41 2500 MHz in that region, hope BSNL knows very well that most handsets doesn't support Band 28 700 MHz @bsnl_kotd
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BSNLCare (@bsnl_care) reported@nabasarkarNS Dear Customer, We regret the inconvenience caused. Please be assured that our team is actively working on your complaint (F1718165650163). We are continuously reviewing the issue and will provide you with a suitable resolution at the earliest. Regards, BSNL Care (Abhishek)
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Shadab Ahmed (@rational_folk) reported@bsnl_care @ParasmeSaurabh Once the network upgrades are actually complete, let me know. I gave BSNL multiple chances by porting my primary number to it, but I ended up porting out every time because the network proved unreliable when I needed it most.
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Tarun (@Tarun7988) reported@BSNLCorporate My recently acquired BSNL broadband connection is experiencing persistent internet disconnections. Despite submitting two formal complaints, I have not received any resolution or communication regarding these service issues. I request immediate assistance for this.
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evaluationcam (@evaluationcam) reported@bsnl_care Here with BSNL I don't have any network coverage call quality or internet speed problem, nothing else, really smooth and clean network of BSNL I am experiencing.👍🏻
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Government of India Shadow (@GoIShadow) reportedFor 10 years, a financially struggling PSU, BSNL, forgot to bill Reliance Jio for using its tower network. The bill they forgot totaled 1750 Crores. Then the CAG pointed out this error. Reliance quietly paid up but not before the lapse was pointed out and the amount that was paid off is not known. Now if you file an RTI, you may be called anti-national and a out-of-job cockroach. The question is, who will pay for the interest on the outstanding amount that BSNL did not bill and Reliance did not pay? After all, that is not a small amount. If one was to consider 1750 Crores over a period of 10 years, it would come to 175 Crores per year. Calculating interest at 8% per year would lead to a loss of 770 Crores (calculating 175 Crores pending for 10 years, followed by 175 Crores pending for 9 years, and so on and so forth). 770 Crores isn't even without compounding the outstanding on an annual basis! Who will bear that loss? And was this billing error or deliberate? After all Reliance Jio is one of the leading telecom operators that is making massive profits and can easily afford to pay the interest. 770 Crores would be enough to pay around 5,133 people the promised 15,00,000.
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BSNLCare (@bsnl_care) reported@AakashMudgal001 Dear Customer, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. F1810165925004has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Nishuka)
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Praduman Yadav (@pkypraduman) reportedOutgoing SMS services are not working on my BSNL mobile number. There are some issues which arise daily in BSNL. Please look into it @bsnl_care
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BSNLCare (@bsnl_care) reported@imajs7 Dear Customer, We sincerely apologize for the inconvenience caused you. We would like to inform you that our team is actively working on your complaint number (F168165080596 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)
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Aseem Agrawal (@AgrawalAseem) reported@Wise Please update your advice to take international SIM for BSNL for IR pack. Now if you have BSNL international SIM then it will not work abroad. Rather you have to carry the normal SIM only. I am facing this issue right now.