1. Home
  2. Companies
  3. BSNL
  4. Outage Map
BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

Less
More
Check Current Status

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @jpkduni Dear Sir, For assistance with your request, we kindly request you to visit your nearest CSC center. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Sonu)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ikhanaltafahmad Dear Customer, Regarding your concern, we kindly request you to contact our helpline number 1800-180-1503 for further assistance. Our team will be happy to help you. Regards, BSNL Care (Gopal)

  • _iamsj_
    iamsjain (@_iamsj_) reported

    @_JoshNeverStops Then you can do recharge of 199. Idk why you are paying 349. Best solution switch to BSNL.

  • JaiPSaxena
    Jai Prakash Saxena (@JaiPSaxena) reported

    I have bsnl retired category postpaid mobile 9411112235 ,facing problem that it's free data 1500 exhausted soon and I am not in position to add on any data plan , if anyone can help , please extend help soon , thanks

  • holycowngoat
    TheIndianCow (@holycowngoat) reported

    @RaviShnkrM @CNBCTV18Live @aseemmanchanda How can customer switch when there's no bsnl network?

  • raghavwadhwa
    Raghav Wadhwa (@raghavwadhwa) reported

    BSNL has proposed ₹77,000 crore of fresh capex over five years for 2 lakh new 4G sites and 5G rollout. Here is the strange part. The last time BSNL spent big on towers, its losses more than doubled. And the government still pulled the breakeven target forward by three years. The proposal sits in a DoT report dated 6 August to the Parliamentary Standing Committee. 2 lakh sites on top of the 1,05,290 already installed, 98% coverage, and breakeven by FY29 against the earlier FY32 timeline. The paradox is pure accounting. BSNL's FY26 loss widened to ₹4,738 crore because depreciation jumped to ₹10,350 crore after the ₹26,022 crore it spent in FY25, its largest capex year ever. It is paying the accounting price for the network it just built, and now wants to repeat it at triple the scale. Why this matters beyond BSNL: the first 4G rollout was a ₹15,000 crore consortium deal. TCS as integrator, Tejas Networks on radios, C-DoT on the core, ITI with its 20% mandated share. That one programme took Tejas to ₹8,923 crore revenue in FY25. When supplies for the first 1 lakh sites ended, Tejas revenue crashed 88%. One customer, lumpy orders, feast then famine. The cycle is already turning. In July, Tejas and ITI won a ₹3,033 crore follow-on order for around 26,000 sites, and DoT has sought another ₹21,588 crore infusion for FY27, separate from the ₹77,000 crore plan. Who sits in this value chain: Network equipment and integration: 🔹 Tejas Networks: primary RAN vendor inside the TCS consortium. The radio supply for 2 lakh sites flows through its indigenous 4G/5G stack 🔹 TCS: systems integrator, historically the largest share of consortium deal value 🔹 ITI Ltd: mandated ~20% share of BSNL site execution under the government reservation policy, sourcing equipment from Tejas 🔹 Frog Innovations (earlier Frog Cellsat): RF repeaters, in-building coverage and DAS solutions. Site densification means more coverage enhancement gear Towers, EPC and site rollout: 🔹 Bondada Engineering: repeat supplier of BSNL telecom towers with an order book near ₹10,023 crore. Customers span BSNL, Jio, Airtel and Vi 🔹 Pace Digitek: holds a ₹264.65 crore BSNL BharatNet order for Sikkim plus a ₹94.35 crore BSNL order for 25,000 lithium-ion battery modules via its subsidiary. Executable order book above ₹11,000 crore 🔹 Sar Televenture: installs and commissions 4G and 5G towers as a Category-I infrastructure provider, with an existing BSNL franchise agreement 🔹 Kore Digital: telecom infrastructure and OFC laying services, concentrated in Maharashtra 🔹 Suyog Telematics: poles and rooftop tower infrastructure leased to telcos Fibre and cable: 🔹 HFCL: holds a ₹1,127 crore BSNL optical transport order and won ₹2,666 crore of BharatNet Phase III work in June. Order book at ₹21,206 crore 🔹 Sterlite Technologies: pure-play optical after the services demerger. India sits at 0.09 km of fibre per person against 1.30 to 1.35 for China, US and Japan. Every new tower needs fiberisation 🔹 Birla Cable: optical fibre and copper telecom cables, a smaller direct play on the same backhaul demand 🔹 Vindhya Telelinks: OFC manufacturing plus turnkey EPC for telecom networks, a BharatNet regular Power and site energy: 🔹 Exicom Tele-Systems: telecom power systems and lithium-ion batteries. 2 lakh new sites means 2 lakh new power installations Satellite and remote connectivity: 🔹 Avantel: satellite communication equipment, relevant as BSNL pushes coverage into terrain where towers alone cannot reach 🔹 NELCO: Tata group VSAT operator, same remote connectivity logic Passive infrastructure and adjacencies: 🔹 Indus Towers: no direct BSNL order flow since BSNL owns its towers, but the BSNL and Vodafone Idea tower sharing talks, if they convert, reshape tenancy economics for the whole passive infra market 🔹 Tata Communications: not a BSNL vendor, but the enterprise and data backbone player that benefits as national fibre and connectivity density rises 🔹 Vodafone Idea: reportedly in talks with BSNL on tower and fibre sharing, which cuts capex for both In FY25 the government put ₹71,940 crore into BSNL. In FY24 it was ₹56,785 crore. Now ₹21,588 crore is being sought for FY27, with ₹77,000 crore proposed behind it. 📌Disclaimer: Educational purposes only, not a buy/sell recommendation.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @HazraSrijeet Dear Customer, We regret the delay and inconvenience caused. As per the confirmation shared, your BharatNet Fiber booking Demand ID is DBN0000145169. Your request is under the feasibility process, and the concerned team will update you regarding the feasibility status and further installation process. We request you to kindly allow some time for the concerned team to process your request. Regards, BSNL Care (Abhishek)

  • TG_TriGany
    Triton Ganymede (@TG_TriGany) reported

    @someware1982 Contact BSNL Kolkata CTD GM CM at 9432000345 regarding your issue, the case needs to be escalated to the Sales & Marketing team if you have recharged on November 2025 the plan should be valid till October 2025 because INR 1999 prepaid mobile plan validity is 11 months.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @yksyashwant Dear Customer, We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket no. H1215191076237 ​has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Nishuka)

  • masathishkanna
    sathish Kanna (@masathishkanna) reported

    @sunnewstamil but bsnl always works only in 2g only bcs bsnl never knows 3g ,4g or 5g latest technology bsnl knows only latest technology 2g only 📲 all bsnl users cry bcs of bsnl poor 2g network first bsnl gives atleast 3g network to mobile users then bsnl do comedy in ott platform , worst service worst network @BSNLCorporate @BSNL_TN

  • Tvaasu1
    CSTM (Chandu Stock Market News) (@Tvaasu1) reported

    🚀 PACE DIGITEK — Q1 FY27 CONCALL: BESS GROWTH ENGINE IS ACCELERATING 🔷 FY27 GUIDANCE MAINTAINED Management remains confident of achieving ₹3,200–3,400 Cr revenue in FY27 and said the business and execution remain on track. 🔷 ₹10,800 Cr ORDER BOOK Energy: ₹8,453 Cr Telecom/ICT: ₹2,350 Cr Q1 new orders: ₹1,676 Cr Energy EPC: ₹1,410 Cr BSNL OFC: ₹264 Cr This provides strong multi-year execution visibility. 🔷 BESS IS THE BIGGEST GROWTH ENGINE Energy is growing faster than telecom, driven by strong BESS and renewable-energy demand. Management expects the Energy share to remain dominant, while telecom gradually recovers. 🔷 BESS MANUFACTURING: 5 GWh → 10 GWh The additional 2.5 GWh line is operational, taking capacity to 5 GWh. Expansion to 10 GWh: Equipment ordered Installation expected in Oct–Nov Commissioning targeted around Nov/early Dec Management expects the plant to become one of India’s largest BESS manufacturing operations. 🔷 BACKWARD INTEGRATION — CONTAINERS Container manufacturing was identified as a major industry bottleneck. The company has started in-house container manufacturing, reducing dependence on outside suppliers and potentially improving cost, control and execution. At full 10 GWh capacity, management indicated potential production of around 2,000 containers/year. 🔷 C&I BESS — HIGHER MARGIN OPPORTUNITY Commercial & Industrial BESS could be more profitable than grid-scale projects. Management indicated: Grid-scale margin: ~13–15% C&I could be ~4–5 percentage points higher The company has already received customer approvals and its first trial order is 25 units, with potential for much larger repeat orders. 🔷 AI DATA CENTERS — NEW BIG OPPORTUNITY The company has partnered with Megmeet for integrated power solutions combining AI data-centre power systems with its BESS. The opportunity is still developing, with management expecting greater clarity over the next quarter. 🔷 INDIGENOUS BATTERY CELLS — CHINA DEPENDENCE REDUCTION Today, battery cells are still largely sourced from China. Management wants to reduce this dependency and has established an R&D centre in Pune with experienced scientists to evaluate cell technology. The company is applying for 4 GWh capacity under the government PLI scheme. Potential indigenous cell manufacturing timeline: ~2 years. 🔷 BESS INDUSTRY IS BECOMING MORE RATIONAL Management believes aggressive bidding has started cooling. Earlier, some companies bid at extremely low tariffs and later struggled with execution economics. Recent tenders reportedly have: Fewer bidders Better pricing More serious participants Greater focus on execution capability This could be positive for established BESS players. 🔷 EPC + BOO BUSINESS MODEL Energy order book: BOO: ~₹4,074 Cr EPC: ~₹4,360 Cr Management is deliberately balancing both models to maintain revenue + cash-flow stability. Important: BOO projects can create assets first, so the entire order-book value does not immediately become accounting revenue. 🔷 WORKING CAPITAL — KEY ISSUE Operating cash flow remains negative, mainly because of telecom receivables and milestone-based billing. Energy has better payment terms. Management expects: Working capital to improve by September CFO to potentially turn positive by March FY27 This is an important number to monitor. However, battery-cell costs remain a major cost component, so commodity/cell-price movements remain a risk. 🔷 ₹250–300 Cr MANUFACTURING INVESTMENT The manufacturing expansion, including 5 GWh + additional 5 GWh and container manufacturing, involves approximately ₹300 Cr of investment, funded internally from earlier fundraising/private-placement proceeds.

  • EmulateTo
    While You Believed 🫵®️ (@EmulateTo) reported

    @InvestorOfJAMMU VI will share bsnl mtnl infra. The support which government gave to jio is now being extended to Birla. Why I don't know, but with govt support VI can turn a new leaf.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @this_guy_shoots Dear Customer, Greetings of the day! We apologize for the inconvenience caused. Kindly note that there is no refund or compensation process applicable in this case. Your complaint (H1028189753549) is under active review, and our concerned team is working diligently to resolve the issue at the earliest. We appreciate your patience and cooperation. Regards, BSNL Care (Sangita)

  • KRISHNA0692
    K Krishna (@KRISHNA0692) reported

    @yatinmota There are lot of network issue in airtel and jio ..I have ported to BSNL in one sim …I feel happy with plan and customer service they offer

  • AsstCommandant
    grey hair (@AsstCommandant) reported

    @BSNL_GJ my BSNL connection (02836-299716) not working since 8th August (from last 4 days). I have registered several complaints through BSNL app, FTTH app, telephonically and even visited BSNL office Gandhidham physically. But nothing happened @BSNL_GJ @BSNLGujOfficial

Check Current Status