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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 12
Gangtok, SK 1
Chennai, TN 20
Bengaluru, KA 13
Erode, TN 1
Pune, MH 22
Chhindwāra, MP 54
Kolkata, WB 31
Coimbatore, TN 8
Bhavnagar, GJ 2
Dehra Dūn, UT 5
New Delhi, NCT 11
Guwahati, AS 27
Delhi, NCT 10
Pānīpat, HR 1
Rohtak, HR 3
Jaipur, RJ 5
Hyderabad, TG 11
Kālna, WB 1
Nagpur, MH 5
Cochin, KL 6
Lucknow, UP 8
Durgapur, WB 2
Shillong, ML 2
Bhubaneshwar, OR 8
Bhopal, MP 4
Jalandhar, PB 2
Ahmedabad, GJ 7
Patna, BR 2
Ranchi, JH 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @coolchandan1992 Hi, We regret the inconvenience caused. Kindly visit your nearest BSNL Customer Service Centre (CSC) for further assistance and guidance regarding your porting request. The concerned team will help you with the necessary support and resolution. Regards, BSNL Care (Nishuka)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @KAUSHAL59360916 Dear Customer, To activate the VoLTE service, type 'ACTVOLTE' in a text message and send it to 53733. Once you do that, it might take up to 24 hours for the service to activate. Regards, BSNL-Care (Ankit)

  • kiran832
    Voice of village (@kiran832) reported

    @bsnl_ap_circle @CMDBSNL @robertravi21 Recharged with 997 thinking we would get better signal proper 4g but not even single point signal complete outage everytime and frequent switches to 2g . #BSNL

  • akyghost
    Mandalorian Yadav (@akyghost) reported

    Here in Bihar at Khagaria district no BSNL network at all why? @bsnl_care @BSNLCorporate

  • D_Common__Man
    Common Man (@D_Common__Man) reported

    @wegro_app Even with the Govt guarantee, this negative watch is concerning. If BSNL is already running the Delhi & Mumbai operations since Jan, what exactly is the plan to fix MTNL's massive debt & liquidity issues? It's basically a shell now.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ankitmehta81 Dear Customer, We apologize for the inconvenience caused to you, your complaint has been created on the helpdesk with the docket number H2710197818598 . Thank you for your patience.  Regards,  BSNL-Care (Lokendra)

  • SavaariGaadi
    Savaari Gaadi (@SavaariGaadi) reported

    @saynotoloans @TRAI @AxisBank These buffoons (esp BSNL) doesn't give a sht to most of the complaints 🤦🏻 I get unsolicited sms and calls from the fin institutes where I don't have any accounts. When I complain the same, they close them tagging "service call" 😤

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @AkashNa72285944 Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 7 working days. Regards BSNL- Care (Avantika)

  • Rohit_Pandeyy
    ROHIT (@Rohit_Pandeyy) reported

    @NPCI_NPCI I’m trying to log in to the BHIM UPI app using my BSNL SIM, but I’m getting the error “Unable to connect to your network provider” while fetching OTP. My mobile network and internet are working properly. Please look into this issue and help resolve it. #BHIM #UPI

  • SmarajitHalder
    Smarajit Halder (@SmarajitHalder) reported

    @BSNLCorporate @CMDBSNL @robertravi21 BSNL network issue

  • mynameisamit26
    Āmìt K 🌐 (@mynameisamit26) reported

    @yabhishekhd I have BSNL 4G SIM, I don't have network in my mobile when I am in Mumbai.

  • navneett113
    Navneet Trivedi (@navneett113) reported

    @bsnl_care H2411196410727 has been closed without resolution. I have recharged my no on 16aug2026 through bsnl selfcare new app balance got deducted but not credited back pls check and resolve

  • ImMrVishu
    Vishv Devmurari (@ImMrVishu) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Not working in Ahmedabad Gujarat No network in Mega city like Ahmedabad Where is your network Bsnl ?

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @sanjeev44878467 Dear Customer, Thank you for your interest in BSNL services. The ₹1 Freedom 2.0 offer availability may vary as per the telecom circle and applicable terms & conditions. Kindly visit your nearest BSNL Customer Service Centre (CSC) or contact BSNL customer care to confirm the offer availability in the Delhi circle and get further assistance. Regards, BSNL Care(Sourav)

  • veerite
    Dr. Rajendra Shinde (@veerite) reported

    29.8.26 Reminder 2 : SRH251196844006 created on 26.8.26 to get 25 years post paid ported back to bsnl, google pay recognises number as post paid bsnl but self care doesn't.Each screenshot has date Issue not resolved @PMOIndia what स्वदेशी is this with such officer @cgm_mh_bsnl ?

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