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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bhopal, MP 3
Vijayawada, AP 1
Lucknow, UP 9
Bhubaneshwar, OR 8
Srinagar, JK 1
Kanpur, UP 9
Meerut, UP 3
Hyderabad, TG 14
Bengaluru, KA 12
Kolkata, WB 34
Chhindwāra, MP 53
Delhi, NCT 11
Sopur, JK 4
Kozhikode, KL 1
Chennai, TN 21
Jaipur, RJ 4
Jamshedpur, JH 3
Mangalore, KA 3
Cochin, KL 10
Pathanāmthitta, KL 4
Rājkot, GJ 1
Mumbai, MH 12
Hamīrpur, HP 3
New Delhi, NCT 10
Ahmedabad, GJ 7
Patna, BR 1
Mohali, PB 1
Guwahati, AS 25
Pune, MH 25
Port Blair, AN 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Jass__bhathal Dear Customer, Greetings of the day! We acknowledge your concern and are working on a resolution. Your complaint has been escalated, and you can expect a response shortly. Your complaint number is H1912194308462 . Regards,  BSNL-Care (Neha)

  • rohiit_verma
    Rohit Verma (@rohiit_verma) reported

    @bsnl_care No resolution yet and testerday I talked with customer care, he told me go to the BSNL office to get VoLTE enabled. Pathetic service, seems like I need to port to Jio or Airtelwhen validity gets over.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DHAVALSATHVAR27 Dear Sir, Yes. As per TRAI’s 2026 drive-test reports for Gujarat, BSNL is providing 4G service on 4G spectrum, not simply using its 3G spectrum for 4G. In Gujarat, TRAI detected BSNL 4G on 700 MHz and 2100 MHz bands, while BSNL 3G was separately detected on 2100 MHz. So, 2100 MHz can be used by both BSNL 3G and 4G depending on the technology deployed, but BSNL’s 4G network in Gujarat also has dedicated 4G spectrum, including 700 MHz. The Government has additionally assigned BSNL spectrum in multiple bands for 4G/5G services. Regards, BSNL Care (Shatrughan)

  • skdp001
    Saqib (@skdp001) reported

    @bsnl_care @BSNLCorporate @bsnl_care there any official daily outage schedule for BSNL Bharat Fibre? Our Wi-Fi is frequently unavailable for 3–5 hours every day. Please clarify whether this is a scheduled outage or a technical issue and provide a permanent solution.

  • eshanranjan05
    Eshan Ranjan (@eshanranjan05) reported

    Hey @BSNLCorporate @bsnl_care I have Bsnl Postpaid number in my household and since forever I cannot pay it's bill via any UPI app such as Google Pay, PhonePe etc. App doesn't fetch the bill or number details. Kindly look into the issue. It's very stupid & frustrating. #BSNL

  • Puneethcm2
    Puneethcm (@Puneethcm2) reported

    @TRAI BSNL Towers only for show actual speed very low I am using jio but it catches bsnl tower signal where 4g available

  • tayakhande
    देवराव सनातनी (@tayakhande) reported

    @BSNLCorporate Why don’t BSNL sim support Apple Watch? However private operators have this facility. @Apple

  • 399Roy
    "NOTA" IS MY POWER. (@399Roy) reported

    @bsnl_care Contacted BSNL care several times but found no solution.

  • om7579
    Om Deshmukh (@om7579) reported

    @airtelindia Please improve your network first 🙏🏻 I am tired of giving 2g speed in 5g speed, learn from BSNL, it is 4g, how much better is the speed it gives.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Devendra94kumar Dear Customer, We apologize for the inconvenience caused. Our team is actively working on your complaint (H166193005967) and will contact you shortly with an update. Regards, BSNL Care (Rashmi)

  • anuragjoshiV
    𝗔𝗻𝘂𝗿𝗮𝗴𝗝𝗼𝘀𝗵𝗶 (@anuragjoshiV) reported

    @TRAI Not only slow network, frequent tariff hike by operators, 5G unavailability, low call quality, Still some villages don't covered Fully at last your control over operators and Poor BSNL

  • gadilanaveeng
    gadila naveen kumar (@gadilanaveeng) reported

    @bsnl_care Madam nehaji since 11 months our BSNL tower not working in our village village name pitlam mandal pitlam district Kamareddy picode 503310 state telangana ...

  • patreonish
    Nishant (@patreonish) reported

    @Saurav_DC @MukAn_X I recently got to know that BSNL has already rolled out 4G in my city long time back, I just had to get my SIM upgraded to use 4G network. Ever since the sim upgrade I'm happy to use BSNL 4G, which is not superfast but decent and consistent. It gets the work done.

  • IamAnupPall
    Anup (@IamAnupPall) reported

    @lalitgrateful All other services provider using the main server of BSNL' thn they are upgrading the downlink and upperlink frequency... My point is why govt. not upgrading the self network ...

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @vjreddy143 Hi, We apologize for the inconvenience caused. Please be assured that our team is working on your complaint (H2016194609098) and will provide you with an update/resolution at the earliest. We appreciate your patience and cooperation. Regards, BSNL Care (Neha)

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