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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Dehra Dūn, UT 7
Ahmedabad, GJ 7
Bhubaneshwar, OR 11
Coimbatore, TN 9
Guwahati, AS 27
Baharampur, WB 1
Chhindwāra, MP 57
Bengaluru, KA 21
Baripāda, OR 2
Kolkata, WB 35
Hyderabad, TG 13
Mumbai, MH 22
Nilambūr, KL 1
New Delhi, NCT 7
Pune, MH 26
Pathanāmthitta, KL 7
Mewat, HR 1
Ludhiāna, PB 3
Nashik, MH 4
Cherthala, KL 1
Mysore, KA 2
Salem, TN 2
Indore, MP 6
Agra, UP 2
Kottayam, KL 1
Delhi, NCT 15
Aizawl, MZ 6
Imphal, MN 4
Gondal, GJ 2
Kolasib, MZ 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • jenalegal
    jenalegal (@jenalegal) reported

    @NalinisKitchen Tell those guys (bsnl) to first prove they can provide proper 4G service. They haven't been able to manage even basic services for ages, yet they go around acting like heroes. PSU ki nam pe kalank hai.

  • RaviNaiduNSP
    Ravi (@RaviNaiduNSP) reported

    BSNL incoming and SMS services have been stopped without any prior notice! I am currently in a medical emergency and unable to withdraw ₹50,000 for hospital expenses because bank OTPs are not coming through. Customer care irresponsibly tells me to visit the office.

  • NSGawade
    Nagesh (@NSGawade) reported

    @bsnl_care In 2026, a mobile recharge can be "successful," payment can be deducted, and yet the customer is told to wait 7 working days to use their phone. That's quite an innovation, @BSNLCorporate. @BSNL_MH #BSNL

  • AnitaGamba81031
    anita gambani (@AnitaGamba81031) reported

    @sam_ssm @bsnl_care @BSNLCorporate are you searching network manually and selecting vi ? because now bsnl have agreement with vi....let me know if it works..someone suggested here so am telling the same to you

  • SID_ODIALIVE
    SIDDHARTH (@SID_ODIALIVE) reported

    @JioCare Still no response from ur side so far. I'll port to bsnl . Thanks for ur horrible service.

  • Parajapat7Rohit
    prajapatrohit568 (@Parajapat7Rohit) reported

    Hello @BSNLCorporate @BSNL_RJ My BSNL SIM has had no network for a while now. I'm facing severe connectivity issues in my area, making it impossible to make calls or use the internet. Please look into this and resolve the issue ASAP.Location: Sardargarh, Rajasthan

  • DearRijwan
    Rijwan Khan (@DearRijwan) reported

    @BSNL_PB I am from Jharkhand and want to participate in your Vanity Number e-Auction in another state. Can an outstation customer activate the winning SIM using Aadhaar from another state, or is a local address mandatory? Please clarify the outstation activation guidelines. #BSNL

  • MarayaBasil
    BASIL MARAYA (@MarayaBasil) reported

    @bsnl_care Via my wife's hotspot, same location. I opened my mobile & lo BSNL 4G isn't availble!! I don't know when it vanished. Only E/no data signal. So I begged my wife 2 share her hotspot so that I cn share the current status of BSNL network I dn't know when BSNL 4G signl wil b availble

  • HelpNaturerecov
    Nature (@HelpNaturerecov) reported

    @bsnl_care Like this already took more than 25 complaints. Why just playing complaints game.?? Shameful BSNL.. network that is destroying its own trust by worthless service. Not fixing tower issues for months and why do bsnl charge us?

  • chaturvediabhi4
    Abhishek Chaturvedi (@chaturvediabhi4) reported

    @bsnl_care @BSNLCorporate @MTNLOfficial Trusted BSNL and linked it to my bank account, expecting reliability. Instead, no OTPs, delayed bank SMS, and frequent network outages made banking impossible. My only relief is that I never switched to a postpaid connection.

  • tushar_gp
    TUSHAR KANT RAJ (@tushar_gp) reported

    @JM_Scindia @BSNLCorporate @BSNL_JKD sir, " no network" showing in my bsnl prepaid sim since 11.07.2025 0025hrs in Sonaraithadi , District deoghar, Jharkhand-814150.I am not able to call and not able to use my mobile data. I request you kindly solve this issue.

  • InsaneCinzios
    SAHIL CHOWDHURY 🇮🇳 (@InsaneCinzios) reported

    @BSNLCorporate Poor service is one thing, but making customers jump through unnecessary hoops to leave is even worse. If this is how BSNL treats its customers, don't be surprised when people switch to other providers. Do better. #BSNL #PoorService #CustomerRights

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @9880Reddy Dear Customer, We apologize for the inconvenience caused. Our team is working diligently on this once we receive any updates, we will notify you accordingly. Regards, BSNL-Care (Sonu)

  • NSGawade
    Nagesh (@NSGawade) reported

    @BSNL_MH @BSNLCorporate Dear BSNL, ₹147 was deducted via Amazon Pay for my mother's mobile recharge, but the recharge failed. Your customer care confirmed it was a technical issue but gave no information about the refund. Please resolve this or refund the amount at the earliest.

  • nation_1st_only
    राष्ट्रहित सर्वोपरी। 🇮🇳🚩 (@nation_1st_only) reported

    @JioCare After 4 days of heavy rain and flooding in Surat, Jio is still “under resolution.” Unacceptable. Vi, Airtel, and BSNL are back. Jio customers are still waiting, with only “We are working on it.” Vi, Airtel, and BSNL are back. Jio customers are still waiting. Reliable

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