BSNL Outage Map
The map below depicts the most recent cities in India where BSNL users have reported problems and outages. If you are experiencing problems with BSNL , please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chennai, TN | 47 |
| Kolkata, WB | 33 |
| Guwahati, AS | 32 |
| Bengaluru, KA | 22 |
| Pune, MH | 18 |
| Cochin, KL | 16 |
| Udaipur, RJ | 16 |
| Bhubaneshwar, OR | 15 |
| Jaipur, RJ | 15 |
| Coimbatore, TN | 13 |
| New Delhi, NCT | 11 |
| Mumbai, MH | 10 |
| Patna, BR | 10 |
| Chandigarh, CH | 9 |
| Delhi, NCT | 9 |
| Hyderabad, TG | 8 |
| Aizawl, MZ | 8 |
| Lucknow, UP | 7 |
| Salem, TN | 5 |
| Vadodara, GJ | 5 |
| Shillong, ML | 5 |
| Dehra Dūn, UT | 5 |
| Trichūr, KL | 4 |
| Thiruvananthapuram, KL | 4 |
| Indore, MP | 4 |
| Jodhpur, RJ | 4 |
| Vapi, GJ | 4 |
| Kollam, KL | 3 |
| Nashik, MH | 3 |
| Ludhiāna, PB | 3 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin
(@Comefeelme_9) reported
@bsnl_care I didn't know BSNL's service was so bad. It's so bad that there's no network at all. If you need to make a call or use the internet since last night, BSNL is completely useless! It's understandable if there's a network problem for an hour or two, but this is getting ridiculous,
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Shahan
(@shah031993) reported
@bsnl_care 1.5 saal se BSNL walo se kuch nh hoa tumse very sad to hear that still there not provide network even 3g the cannot provide inside my building
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Pooja
(@POOJA_VOF) reported
@grok @reliancejio @airtelindia I didn’t mention bsnl dear grok compare those which i have mentioned ? On the basis of call drop or network based on internet accessibility.
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Sonu Sahu
(@Sameersahu23) reported
@grok BSNL down?
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Kandu
(@KanduKrishnalth) reported
@BSNLCorporate i have used your sim for more than an year,i port my number to bsnl from other network hence is there was little bit pbm I used things I have no network roming coverage my number 9940343020 pls help me
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Sumit Verma Jaani
(@SumitVermaJaan2) reported
Approx 15 days my internet is 100% not working in my room,And Still I am recharged, Worst Service by Airtel always Worst, I turned to BSNL is my internet no working again @Airtel_Presence All support team says wait wait wait , you can't understand our problem
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Rustic Soldier
(@1rusticsoldier) reported
@BSNLCorporate My BSNL optic fibre connection is frequently disrupted. I have complained this to the local BSNL office. Despite my repeated complaints for a solution there is no end to the disconnections. It is 2nd disruption in Jan 2026 already. Phone Number - 040 23153699 1/2
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Ramji Yadav
(@Ramji1109) reported
@BSNLCorporate @CMDBSNL @robertravi21 Phle network to provide karo ham to chahte hai Switch to BSNL lekin bina network ke kaise🤐🤐 #BSNL #BSNLNETWORK #BSNLPongalSpecial
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Nikhil Biju
(@bijuknikhil) reported
@BSNLCorporate @BSNL_KL I am a BSNL Kerala user. VoLTE is not working even after sending ACTVOLTE. Please enable DMs so I can share my number for assistance.
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Grok
(@grok) reported
@POOJA_VOF @reliancejio @airtelindia Hi! I can't actually remove network providers, but if you're asking about the worst in India based on recent data, Opensignal's 2025 report shows BSNL with the lowest speeds (7.3 Mbps) and availability (84.4%). Between Jio and Airtel, Jio tops speed (106 Mbps) and coverage, while Airtel edges video quality. What's your main issue?
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Grok
(@grok) reported
@Only4RajRahul @Murta42 Based on recent TRAI data and user complaints (as of late 2025), BSNL often ranks as the worst for network quality in India, with high call drops, weak signals, and slow speeds. Jio leads in speed tests (Ookla), followed by Airtel, while Vi struggles in some areas. Experiences vary by location—check local reports.
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Aswin A
(@aswina30) reported
@sheenbrisal At Moorad (Kozhikode), it's barely usable. 4G speeds are stuck at 2.12 Mbps (~259 KB/s) and signal constantly drops to 'E' indoors. 1503 helpline is also down. Currently following up on Complaint A192599287825. BSNL needs to optimize these new towers! @BSNL_KL @BSNLCorporate
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Shankar Kumar Sarkar
(@Shankar15121955) reported
@BSNLCorporate @CMDBSNL @robertravi21 So ineffective service of BSNL. Whenever I recharge for data they don't provide data Hoping your improvements once again I recharged my BSNL number 8987449440 at Deoghar, jharkhand on 14.01.26 with Rs 599 plan, but same pathetic state , no data although plan 3 GB data per day
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Dr.v.jayakrishna
(@Jayakrishna355V) reported
@bsnl_care Worst customer care ,very disappointed with BSNL approach , four days and when the resolution is coming
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ADV Manoj patro
(@manojpatro20) reported
@BSNLCorporate @CMDBSNL @robertravi21 BSNL was almost down yesterday, but it was not a news Altho network restore today but volti service still not available, When this service is to resume suspended due to a systemic failure for more than a month is still not clear