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BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @DR_IMK Dear Customer, This is to inform you that your complaint number H289198306936 has been addressed by the concerned team. We have received an update from the concerned department: Please upgrade your SIM to 4G. Regards, BSNL Care (Dinesh)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Sankalpkatre Dear Customer, We sincerely apologize for the continued inconvenience. As per the latest update on your complaint, the issue has been identified as a core media-related fault. The concerned technical team is currently working on the issue and taking the necessary steps for early restoration of the services. We understand that customers in your area are still facing network problems. The issue is under active technical attention, and we are following up for the restoration update. We will inform you as soon as further information is received from the concerned team. We also appreciate your feedback regarding the revised tariffs and have noted the same. Regards, BSNL Care (Ankit)

  • pkskisidhibaat1
    pkskisidhibaat (@pkskisidhibaat1) reported

    @BSNLCorporate @CMDBSNL @robertravi21 Still issue not solved, but messages is coming, complaint resolved. How bsnl resolving complaint without solve the problem. Really bsnl services are amazing. Like this reason lot of people going away from bsnl.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Avik24 Dear Customer, We apologize for the inconvenience caused. Your complaint number H2823198327302 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Sourav)

  • reachrajatsingh
    Rajat Singh (@reachrajatsingh) reported

    Planning to switch to @BSNLCorporate in mumbai, but it's website never opens. Also, @narendramodi ji, BSNL bhi bikne wala to nahi hai?

  • RajatBaghel
    रजत बघेल (@RajatBaghel) reported

    @bsnl_care @bsnl_care No response received in DM either. My BSNL Wings request has already been cancelled due to non-approval. I also visited the BSNL office and spoke to the concerned staff, but no one is able to help or guide me regarding Wings. Kindly look into this and provide support.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Jubair40681193 Hi, To port your number to BSNL, first send an SMS with the message PORT (space) your mobile number to 1900. You'll receive a Unique Porting Code (UPC), valid for 4 days. Visit a BSNL customer service center with your ID proof, passport-size photo, and UPC code.  Regards Bsnl-Care (sonu)

  • RushiKhakhar
    Rushi (@RushiKhakhar) reported

    @OfficialSBICare cant open link even if i use wifi #BSNL and #JIO please update your service and then reply to customer

  • MeeLokesh
    Dr. Lokesh Pathak (@MeeLokesh) reported

    @bsnl_care @bsnl_care @TRAI the response provided is same as previous response and is nit satisfactory. Please provide relevant details as to when proper communication was done by BSNL to customer. Proof that proper communication was done . Timeline given to the client and how many days.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @vssgranite Hi, We sincerely apologize for the inconvenience caused to you. Our team is actively working on resolving the issue, and we assure you that a solution will be provided soon. We kindly request you to please be patient for a little while longer. Regards, BSNL Care (Lokendra)

  • KunwarShikhar
    Kunwar Shikhar (@KunwarShikhar) reported

    @excitel_rocks This is my connection no. 5320008850, registered name Kunwar Shikhar. Check the ticket history about no connectivity issue. You guys are worst than BSNL. Your services are like government services. Only problem no solution. BSNL works more than Excitel.

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Subandhab69 Dear Customer, We apologize for the inconvenience caused. Your complaint number H2323195977118 is under process, and our team is working towards an early resolution. We appreciate your patience and cooperation. Regards, BSNL Care (Sourav)

  • jst_indian
    jst_indian (@jst_indian) reported

    @Ravisutanjani @TRAI is servant of 2 big corporates airtel and jio they will not think about poor and senior citizens. If you are saying what about Vi and BSNL they were already out of the race they pushed backed intentionally by airtel and jio for their duopoly

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @victor_d_costa Dear Customer, For assistance with your request, we kindly ask you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Mubeen)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @usernametizaa Dear Customer, Greetings of the Day! Sorry for the inconvenience caused to you! We would request you to please wait for the refund. It will automatically be credited into your bank account within 7 working days. Regards BSNL- Care (Nishuka)

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