BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Kolkata, WB | 34 |
| Chhindwāra, MP | 57 |
| Maihar, MP | 1 |
| New Delhi, NCT | 12 |
| Lucknow, UP | 7 |
| Indore, MP | 3 |
| Pune, MH | 21 |
| Jamshedpur, JH | 3 |
| Delhi, NCT | 11 |
| Patna, BR | 9 |
| Kanpur, UP | 16 |
| Mumbai, MH | 9 |
| Pathanāmthitta, KL | 2 |
| Ranchi, JH | 5 |
| Hyderabad, TG | 10 |
| Ahmedabad, GJ | 6 |
| Bhubaneshwar, OR | 6 |
| Ludhiāna, PB | 3 |
| Visakhapatnam, AP | 3 |
| Noida, UP | 1 |
| Bengaluru, KA | 8 |
| Dehra Dūn, UT | 2 |
| Cochin, KL | 5 |
| Kanniyākumāri, TN | 1 |
| Chennai, TN | 20 |
| Shillong, ML | 2 |
| Bhopal, MP | 4 |
| Chandigarh, CH | 2 |
| Guwahati, AS | 22 |
| Imphal, MN | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Yogesh Joshi 🇮🇳 (@YlJoshi) reported@BSNL_GJ Your network is very poor at my area, otherwise I definitely port my SIM from @reliancejio to BSNL. JIO and BSNL both are same here. Manorath residency,sayli road, Silvassa 396230
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BSNLCare (@bsnl_care) reported@shashimisal Dear Customer, For assistance with your request, we kindly request you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Sonu)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to clarify your concern to ensure that the issue is correctly taken up with the concerned team. In your latest message, you mentioned “Please activate my number urgently” and “Ye number astitva me nahi hai / Sound showing”, and provided your number 827****151. However, in your previous communication, you had mentioned a network-related issue under Docket No. H3030198900217. Kindly confirm whether the activation issue regarding 827****151 is related to the same network issue already registered under H3030198900217, or whether this is a different/new issue, so that we can take the appropriate action. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Sir, Greetings of the day! We apologize for the inconvenience caused to you. For assistance regarding activation, we kindly request you to visit your nearest BSNL Customer Service Centre (CSC). Our team there will provide the necessary support and guide you further for the required activation process. Regards, BSNL Care (Sangita)
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SUBHAJIT PAL (@SUBHO1989) reported@BSNLCorporate @CMDBSNL @robertravi21 Network downtime needs to be reduced further; if a network outage on a Sunday means the issue won't be resolved until Monday, BSNL will never become anyone's primary SIM.
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Aʙᴅᴜʟ Kʜᴀᴅᴇʀ (@abdulkhader2321) reported@jitendraverma__ @JioCare they are all bad i have used airtel and jio and never seen any network for BSNL and Vi we are F88cked
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We regret the inconvenience caused to you. BSNL is continuously working towards improving network connectivity in your area. New sites are being installed, and our team is actively taking necessary steps to enhance the network experience. We assure you that the concern is being addressed and efforts are being made for an early resolution. Regards, BSNL-Care (Mubeen)
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jst_indian (@jst_indian) reported@Ravisutanjani @TRAI is servant of 2 big corporates airtel and jio they will not think about poor and senior citizens. If you are saying what about Vi and BSNL they were already out of the race they pushed backed intentionally by airtel and jio for their duopoly
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BSNLCare (@bsnl_care) reported@Dipjyoti_X Dear Customer, We apologize for the inconvenience caused. We value your feedback and assure you that BSNL is continuously working towards improving network quality and enhancing customer services. Your suggestions are important to us, and we are committed to providing better connectivity and services to our customers. We appreciate your patience and support. Regards, BSNL Care (Abhishek)
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BSNLCare (@bsnl_care) reported@SandieepK50004 Dear Customer, For assistance with your request, we kindly ask you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Mubeen)
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BSNLCare (@bsnl_care) reported@SmarajitHalder Hi, We sincerely apologize for the inconvenience caused. Our team is working on it and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Vikash)
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BSNLCare (@bsnl_care) reported@nursery_sd Hi, To block your BSNL SIM, please contact BSNL customer care at 1503 (from a BSNL number) or 1800-180-1503 (from any number), or visit the nearest BSNL Customer Service Center with valid ID proof. Your SIM will be blocked to prevent misuse. Regards, BSNL Care (Neha)
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kmoksha (@kmoksha) reported@bsnl_care You need to tell 1. When will network be restored Already since many days, there is network outage 2. Since so many days, what has been done by BSNL Team - I spoke with Mr. Garg, local BSNL chief. He said that "He is forwarding this to MTNL" - This is a deflection, unacceptable
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BSNLCare (@bsnl_care) reported@pratikmori94 Dear Customer, Thank you for your suggestion. Home delivery is available in some areas, and BSNL is continuously working to expand this facility. For further assistance, please contact Customer Care at 1800-180-1503. Regards, BSNL Care (Mubeen)
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BSNLCare (@bsnl_care) reported@SikderSaptarshi Dear Customer, We sincerely apologize for the inconvenience caused. Complaint I0118200225698 has been escalated to the concerned team for prompt resolution. You will receive timely updates until the issue is resolved. Regards, BSNL Care (Sourav)
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