BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Thiruvananthapuram, KL | 14 |
| Bhavnagar, GJ | 1 |
| Ahmedabad, GJ | 10 |
| Kolkata, WB | 36 |
| Gondal, GJ | 1 |
| Guwahati, AS | 24 |
| Pathanāmthitta, KL | 6 |
| Chennai, TN | 20 |
| Trichūr, KL | 1 |
| Chhindwāra, MP | 53 |
| Lucknow, UP | 10 |
| Hyderabad, TG | 12 |
| Delhi, NCT | 11 |
| Bengaluru, KA | 24 |
| Visakhapatnam, AP | 3 |
| Jammu, JK | 3 |
| Pune, MH | 16 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 9 |
| Tambaram, TN | 1 |
| Jabalpur, MP | 3 |
| Bhubaneshwar, OR | 11 |
| Mohali, PB | 4 |
| Bhopal, MP | 6 |
| Ranchi, JH | 2 |
| Kallakkurichchi, TN | 2 |
| Jaipur, RJ | 16 |
| Agra, UP | 1 |
| Haridwar, UT | 1 |
| Tiruppur, TN | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@imajs7 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F168165080596 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)
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education ispower2025 (@subashcommonman) reported@bsnl_care I have no extra money (corruption) for bsnl sim card sales executive asked 200 rupees for sim replacement i left out waste garbage staffs inside getting salary no response in CSR OFFICE SLEEPING INSIDE AND TIME PASSES IN MOBILES
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Pramod Kumar Singh (@pkfzd) reportedCurrent feasibility status of my connection. Expected installation date. Contact details of the assigned field officer. Reason for the delay despite repeated applications. Requesting urgent intervention and resolution. #BSNL #DigitalBharatNidhi @bsnl_care @BSNL_UPEast
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Pooja Gupta (@poojaguptaaron) reported@bsnl_care I complaint to sanchar saathi about the numbers and they said my query is resolved and now I have only 1 number then why your bsnl saying 9 numbers.please deactivate my number permanently asap so thay I can buy new sim. No-7376114113 No-8004313661 No-9452066815
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BSNLCare (@bsnl_care) reported@wowapoorv Dear Customer, We regret the inconvenience caused. Kindly DM us the concerned BSNL mobile number, recharge date and time, transaction ID/UPI reference number, complete address with PIN code, and an alternate contact number so that the concerned team can verify the matter and assist you accordingly. Regards, BSNL Care (Vikas)
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Aryan_07 (@Aryan____01) reported@JioCare I had ported my BSNL number to Jio around 8 months ago. The connection was working, but due to non-recharge for the last 3 months, the SIM now shows "No Service". When I visited a Jio Store, I was informed that the subscriber data could not be found. Could you please che
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tridip kutum (@tridipz) reported@BSNLCorporate why is BSNL network so poor, right from delayed otp, to call drop issues, you hear from other side and they cannot hear us … being a govt. Subsidiary it should have been best…
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BSNLCare (@bsnl_care) reported@MUKESH456130 Dear Customer, Greeting of the day! We sincerely apologize for the delay, but we are actively working towards finding an effective solution to the same. Your complaint with the docket number F1729165487483has been escalated to the department, and you can expect a response shortly. And will update you as soon as the issue is resolved. Regards, BSNL Care (Avantika)
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Rakesh Ranjan Thakur (@Onlyme_Rakesh) reported@BSNLCorporate My bsnl ftth connection is not working from 12-06-2026 and lodged compliant on bsnl portal with reference number:115488764 but issue not solved.
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Ⓢⓤⓝⓝⓨ (@Sunny____123) reportedIf you have BSNL sim, which BSNL recharge you choose? Anyone know any better plans in BSNL, after this 197 become poor Bsnl is actually costly than jio lol
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BSNLCare (@bsnl_care) reported@ydinesh456 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F166165231935 ) and will get back to you with a better resolution soon. Regards, BSNL-Care (Sahil)
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Visvanathan N (@Visvanathann) reported@dmuthuk As a consumer, smart meter is required. Smart meters will help Tangedco reduce revenue loss. All losses and inefficiencies are passed on to consumers as tariff increase. Let private DISCOMs be allowed. Consumers don't have choice. It is like old BSNL with no competition.
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deepak agrawal (@deepak090909) reported@bsnl_care That was a joke right . "Joke of the century" . . BSNL and it's employees are working hard to deliver good service to their customers.
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Mahipal Reddy K (@MahipalKolan) reported@bsnl_care I am tired of your solutions. Since 8 months you done nothing Inspite of repeated complaints. You just registered dockets & closed. I am waiting till sep 26 my my recharge end. I will port out. Sorry I don’t want your worst service. Bsnl a white elephant because of staff only.
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BSNLCare (@bsnl_care) reported@RahulThinksSo Dear Customer, BSNL is committed to providing reliable and quality telecom services at affordable prices to ensure better connectivity and customer satisfaction. Regards, BSNL-Care (Sahil)