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BSNL

BSNL Outage Map

The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

BSNL users affected:

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Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Durgapur, WB 5
Chhindwāra, MP 48
Mumbai, MH 19
Cochin, KL 15
Delhi, NCT 7
Shillong, ML 4
Hyderabad, TG 12
Pathanāmthitta, KL 4
Thiruvananthapuram, KL 12
Guwahati, AS 25
Kolkata, WB 33
Bhubaneshwar, OR 13
Bengaluru, KA 25
Jaipur, RJ 21
Muzaffarpur, BR 1
Bānposh, OR 1
New Delhi, NCT 9
Coimbatore, TN 3
Lucknow, UP 9
Bharūch, GJ 1
Ahmedabad, GJ 8
Pune, MH 15
Chennai, TN 20
Kozhikode, KL 2
Nagpur, MH 4
Imphal, MN 4
Sahāranpur, UP 1
Kawardha, CT 1
Chandigarh, CH 11
Roorkee, UT 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • PRaiLAC
    Prasant Rai (@PRaiLAC) reported

    India's biggest telecom problem is the lack of a strong third player. It's either Airtel or Jio. Fed up with both, I wanted to try BSNL or RailTel. Registered on their websites, but never received a single call. Meanwhile, Jio sent multiple messages within days. Today, frustrated with Airtel's internet issues, I switched to Jio. But Within hours, the connection stopped working. What's even more frustrating is the complaint process. Started a chat at 4 PM, waited until 5 :10 PM with no response. Diagnostics showed "No Issues Found" while the internet was down. The installation engineer spent more time explaining TV channels than explaining how to raise a complaint or get support. When it takes 2 hours just to report a fault, imagine the customer's frustration. And BSNL should seriously introspect. Despite being a government-backed operator, basic customer acquisition and responsiveness remain a challenge. Taxpayers deserve much better 😔 @JM_Scindia @DoT_India

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @GauravTiwari0 HI, We are sorry to hear your decision to port out from BSNL. BSNL is improving its network and services to better experience. We value your association and kindly request you to reconsider your decision and continue enjoying our services. Regards, BSNL-Care (Pravesh)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @CeoRnmishra Dear customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. We appreciate your patience in this matter. F143164378347 . Regards, BSNL Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ABHISHE85325227 Dear Customer, Greetings of the day! We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F147164160683) and will get back to you with a better resolution soon. Regards, BSNL-Care (Mubeen)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @real_apu Dear Customer, Greeting of the day!  Our team is diligently working on this and will notify you promptly once the service is officially launched. Regards, Bsnl Care (Dinesh)

  • abhishekifmr
    Abhishek Gupta (@abhishekifmr) reported

    @amityadavamit @ShrrnnG Totally agree.. Land is not a issue if they want. everyday I go to my office and see NTPC has huge plots bang on Sector 62 Noida which can be used. Similarly In Indirapuram BSNL has a huge vacant plot for atleast 20 years. I am sure Vaishali, Vasundhara would have similar plots

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @Dynamo_2024 Dear Customer, We sincerely apologize for the inconvenience caused. We would like to inform you that our team is actively working on your complaint number (F127163269863) and will get back to you with a better resolution soon. Regards, BSNL-Care (Mubeen)

  • PtGaurav786
    Er. Gaurav Bajpai (@PtGaurav786) reported

    @Jeetuburdak When you don't hold your system and depend on others it happens .. Jio was standing on the death bed of bsnl ...so it was rising now bsnl made himself stand less but somewhere again jio got to under problem.. Similarly 5g and other means heading to 6g then think ...

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @SanjayS01772017 Dear Customer, Greetings of the day! We apologize for the inconvenience. Please Dm us your  nearest landmark, BSNL number, connection type (prepaid/postpaid), and an alternate contact number for assistance.  Regards, BSNL Care (Rashmi)

  • krpiyushh
    Piyush Kumar (@krpiyushh) reported

    @BSNLCorporate We can never trust BSNL according to its current situation.

  • Pankajsnb
    🙏🇮🇳🚩Pankaj Kumar🚩🇮🇳✌🙏 (@Pankajsnb) reported

    @BSNLCorporate @CMDBSNL My Bsnl no.9455831533 not working from two days. I bought this yesterday. Resolve my issue so that i can call our relatives. Thank you.

  • dipankundu22
    Dipan Kundu (@dipankundu22) reported

    @BSNLCorporate @CMDBSNL @robertravi21 I request everyone.. please do not purchase/use BSNL connection... It will make definite trouble to you and you will face backlash and insult because of having such a worst network from BSNL

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @anirbanguha40 Dear Customer, We apologize for the inconvenience caused to you,Your complaint has been created on the helpdesk with the docket number F1119162893612 . Thank you for your patience. Regards, BSNL-Care (Sahil)

  • productive1344
    productive (@productive1344) reported

    @bsnl_care @SarpanchDeepak I want to complain regarding my Bsnl Broadband, there is no internet connection from last night. Pls help me. BSNL Telephone no. 01332297989 Address -Shakti vihar colony,Roorkee 247667 Phn. 9748518683

  • dipankundu22
    Dipan Kundu (@dipankundu22) reported

    @Subhamk95 @BSNL_UPEast I request everyone.. please do not purchase/use BSNL connection... It will make definite trouble to you and you will face backlash and insult because of having such a worst network from BSNL

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