BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Udaipur, RJ | 3 |
| Chennai, TN | 37 |
| Raipur, CT | 33 |
| Rohtak, HR | 3 |
| Jaipur, RJ | 30 |
| Chhindwāra, MP | 30 |
| Durgapur, WB | 2 |
| Thiruvananthapuram, KL | 5 |
| Hisar, HR | 1 |
| Tezpur, AS | 1 |
| Kanpur, UP | 50 |
| Mormugao, GA | 1 |
| Bengaluru, KA | 35 |
| Aizawl, MZ | 6 |
| New Delhi, NCT | 14 |
| Cherthala, KL | 1 |
| Chandigarh, CH | 5 |
| Lucknow, UP | 4 |
| Pune, MH | 20 |
| Faridabad, HR | 1 |
| Bhopal, MP | 7 |
| Kolkata, WB | 29 |
| Panaji, GA | 1 |
| Guwahati, AS | 13 |
| Jammu, JK | 1 |
| Udhampur, JK | 1 |
| Ahmedabad, GJ | 6 |
| Rājkot, GJ | 1 |
| Jodhpur, RJ | 2 |
| Mumbai, MH | 18 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@sanjib_hawlader Dear Customer, Thank you for reaching out to us. We acknowledge that you have already contacted us. Please be assured that the solution will be sent to you via email. Kindly wait for the response, and we will get back to you as soon as possible. Regards, BSNL-Care (Sahil)
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Bsdk Mani (@BsdkMani45946) reported@BSNLCorporate My favourite BSNL please check that like a dangerous disease which comes back again and again your gotan tower not provide 4 g service again and again, please take proper medication and rectify asap
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//san (@lurktoohard) reportedIf all private companies and schools go online, data consumption will increase too. What will PM Modi do in that regard? Since BSNL is hardly useful for stable Wi-Fi, dependency will shift towards private telecom companies, and these companies have already increased data prices by 25% (likely to increase more in 2026-27). Regulation should happen simultaneously, not just asking people to adjust without providing an existing solution.
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Bhavik Jain (@BhavikJ77588874) reportedBsnl sim are not properly working in Mumbai im using BSNL sim for last 2 years but network is very poor in internet’s and in calling please improve good network in Mumbai and install more towers in Mumbai my recharge is going waste in BSNL #network @PMOIndia @JM_Scindia @TRAI
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D Boobalan (@DBoobalan1994) reported@bsnl_care I flagged low speed during install, but the BSNL officer ignored it & refused to log a complaint. This "negligence by design" is how BSNL Chennai hides failures. @TRAI, investigate the Madhavaram branch for blocking grievances! 🚨 #BSNL #Chennai #TelecomScandal
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BSNLCare (@bsnl_care) reported@vikashk86840420 Dear Customer, We apologize for the inconvenience caused. Our team is working on your issue and is making every possible effort to resolve it promptly. We kindly request you to please be patient, and we will provide you with a solution soon. Regards, BSNL Care (Shatrughan)
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Matchless (@nitivan) reported@RBI Sir, Due to network issues in BSNL-Banglore city area many times otp doesn't rec'd while login to RBI Retail Direct!!!! any option to get otp on registered email ? Let us know.
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BSNLCare (@bsnl_care) reported@DBoobalan1994 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint (E1226149347025) has been escalated, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)
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Shiva (@GenGeek21) reported@Curious_Com_ @grok "₹3 petrol hike trending. Silence when: — Temple funds diverted. — Farmer reforms rolled back. — BSNL bleeding ₹1000 crore monthly. — Free schemes draining ₹3 lakh crore annually. We rage at symptoms. Never at the disease.
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#Reject_CAA_NRC_NPR_Aadhaar_EVM_FascistBJP (@2talkon) reportedModiZi has given untold "benePhits" to Ambani and Adani. Lakhs of crores of "benePhits" no chump change. How much gold pledged by these 2 to help the country? Ambani should at least pay the BSNL dues of 2000 crores now right? + the windfall taxes on the profits he made.
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BSNLCare (@bsnl_care) reported@raghuvalangai Dear Customer, Greetings of the day! We have received an update from the concerned department, and we would like to inform you that the issue is being actively addressed and will be resolved shortly. Regards, BSNL Care (Neha)
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BSNLCare (@bsnl_care) reported@AnujSin77182479 Dear Customer, We apologise for the inconvenience caused to you and thank you for your patience. Your complaint has been created on the helpdesk with the docket number E1428150156377. Regards, BSNL-Care(Sonu)
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Sudip Banerjee (@sudip_iitkgp) reportedDear BSNL, every day prepaid customers are being charged for data services that are not being properly provided. Despite repeated complaints and assurances of resolution, there has been no actual improvement in the network issue for over a month.
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mukut (@mukut_mb) reported@BSNLCorporate when bsnl network will be working in Bangalore. It is such a shame to bsnl cmd that he keeps taking free salary without work. How can be shameful employee of govt who don't work but gets free salary
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Matchless (@nitivan) reported@bsnl_care Mr Pravesh bhai, I sent my alternate number to you but no call so far. And still BSNL otp,calling doesn't work in the center of Bangalore. Who will set it right. @jm_scindia plz look in. I wrote many times.