BSNL Outage Map
The map below depicts the most recent cities worldwide where BSNL users have reported problems and outages. If you are having an issue with BSNL , make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
BSNL users affected:
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 57 |
| Kolkata, WB | 37 |
| Coimbatore, TN | 4 |
| Indore, MP | 7 |
| Jamshedpur, JH | 1 |
| Thiruvananthapuram, KL | 15 |
| Ludhiāna, PB | 2 |
| Delhi, NCT | 12 |
| Bengaluru, KA | 23 |
| Shiliguri, WB | 5 |
| Cochin, KL | 10 |
| Navsari, GJ | 1 |
| Hyderabad, TG | 12 |
| Āsansol, WB | 1 |
| Pune, MH | 23 |
| Aizawl, MZ | 6 |
| Chennai, TN | 22 |
| Noida, UP | 1 |
| Bhubaneshwar, OR | 10 |
| Guwahati, AS | 25 |
| Pathanāmthitta, KL | 6 |
| Bhavnagar, GJ | 1 |
| Ahmedabad, GJ | 9 |
| Gondal, GJ | 1 |
| Trichūr, KL | 1 |
| Lucknow, UP | 9 |
| Visakhapatnam, AP | 2 |
| Jammu, JK | 3 |
| Dehra Dūn, UT | 4 |
| New Delhi, NCT | 8 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Jambukeswaran A (@Jambukeswaran) reported@BSNLCorporate Still BSNL is in year 2000. No reliable network for making digital Payments. Most of the time transactions are getting timed out while making payments. No network at 600 126 Mappedu area even in second floor. No action for 10 years. Complaints are closed without any action.
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Chintan (@Sirakanachy) reported@AmalJos95950131 BSNL should have been completely closed down long ago , as you cannot see a **** company like BSNL anywhere in the world
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Mahipal Reddy K (@MahipalKolan) reported@bsnl_care I am tired of your solutions. Since 8 months you done nothing Inspite of repeated complaints. You just registered dockets & closed. I am waiting till sep 26 my my recharge end. I will port out. Sorry I don’t want your worst service. Bsnl a white elephant because of staff only.
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Tushar Dwivedi (@tush_2708) reported@SayantikaSays Try @BSNLCorporate . And I am not joking. It is best if it's available in your area. No BS service. I never heard these lines from BSNL, which I kept hearing from other providers like Jio and Airtel. "We won't give you the router password" "You can't use your own router, even if ours is ******. What do you mean you have a better router and modem? Hou must pay us a subscription for this mesh thing instead" "No, you can't use Google or CloudFlare's DNS, you must use ours. What if it's slow? If you change, how will we snoop on you and inject our advertisements into your browser?" "No, you can't open a port for you. For that, you must buy a static IP from us. Why is a static IP needed to open a port? Who knows. But we won't allow it unless you pay us extra" In the last 3 years, I have only had 2 outages on BSNL, 30-40 minutes max. While on Airtel, I had caught their staff removing my cable from their box and adding a new one for a new connection, and then making me wait till they finally got a new box after a week. They just didn't want to make a new customer wait, so they simply assigned my slot to them. And their customer care and local staff wasn't even ready to accept it, unless I showed the CCTV footage and a video of my cable literally being thrown on the side of their box, not even connected, while they were claiming that there's some backend issue.
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Mahipal Reddy K (@MahipalKolan) reported@JM_Scindia sir, My mobile outgoing not working since sep2025 when recharged for one year. Raised complaints to all levels including CMD everytime but no resolution. Better you change unfit cmd to save bsnl. How ever I will port out in sep 26. They register & close my complaints
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𝑷𝒉𝒐𝒆𝒏𝒊𝒙.. 🐦🔥 (@AquaBliss) reported@agrawalmanindra @ni5arga By this logic, I get 10–12 spam calls daily on my mobile, many of them sounding very genuine. So shall we ban Jio, Airtel, Vi and BSNL too, Director Sahib? The real issue is weak exam credibility, not the app used to expose the panic.
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Niraj (@nirajpatel1214) reported@BSNL_GJ I just port my number to bsnl 1 week ago there are network issues. The network tower shows full but when I call some one the call gets disconnected and unable to receive any calls please solve the issues
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Rakesh | (రాకేష్ ) (@Rakesh143341) reported@bsnl_care My father, a long-time BSNL subscriber, is experiencing intermittent network outages and poor signal stability. He is sometimes unable to initiate outgoing calls, and there are frequent call drops during active conversations. Kindly investigate and resolve this issue at the earliest.
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Shadab Ahmed (@rational_folk) reported@bsnl_care @ParasmeSaurabh Once the network upgrades are actually complete, let me know. I gave BSNL multiple chances by porting my primary number to it, but I ended up porting out every time because the network proved unreliable when I needed it most.
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Shyam raja (@Shyamra42537029) reported@HisabiKitabiG @yabhishekhd This is what happened when you totally depend on AI. And when you care more about cost than service this is what happened. I removed jio many months ago switched to Local broadband and Bsnl. Bsnl got down 2-3 time in month and even some time it doesn't happen.
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BSNLCare (@bsnl_care) reported@ARUNAHI12883089 Dear Customer, We acknowledge your concern and are working on a solution. Your complaint number ( F183166027485 ) has been escalated to the higher department, and you can expect a response soon. We appreciate your patience. Regards, BSNL-Care (Sonu)
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Rakesh | (రాకేష్ ) (@Rakesh143341) reported@rutu609 @JioCare We don’t have any network issues in our village because we have Airtel, Jio, Vi, and BSNL towers.
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Lalit Kumar (@lalit79520) reported@BSNLCorporate Dear Customer, Your Complaint With Docket Number E027144440187 has been readdressed by the concerned team with the nodal remark "4G BTS will be installed soon." Regards BSNL-Care(Sourav) one month se jayda ho gya abhi tak install nhi hua 4g bts
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BSNLCare (@bsnl_care) reported@anirbanguha40 Dear Customer, Greetings of the day! Your complaint has already been conveyed to the external unit of Dumdum Cluster for necessary action. It has been reported that the rebate for the dead period may be considered/waived after conversion of your existing copper cable line to an optical fibre (FTTH) connection. Further, if you still receive any additional recharge/billing charges for around 10 days, you are requested to feel free to contact us for further assistance and clarification. We regret the inconvenience caused to you and assure you of support. Regards, BSNL Care (Shahjahan)
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Fr.Dipak Navliwala (@DipakNavliwala) reported@BSNL_GJ Being government company should provide service with less cost. The BSNL Gujarat circle steal needs improvement. At this level you charge so much how the people use....
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