BSNL outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Phone, Total Blackout, and Internet.
- The most recent signal from this area was received Apr 24, 2:03 AM GMT+5:30.
- Phone (44%)
- Total Blackout (33%)
- Internet (22%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400703 , 400031 and 400013 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at BSNL
BSNL is having issues since 05:30 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent BSNL outage reports came from the following cities: Mumbai, and Santa Cruz.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 3 days ago |
|
Mumbai
|
Phone | 5 days ago |
|
Mumbai
|
Internet | 17 days ago |
|
Mumbai
|
Internet | 18 days ago |
|
Mumbai
|
Phone | 23 days ago |
|
Mumbai
|
Phone | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Raj Khalid (@khalidraj) reported from Mumbai Suburban, MaharashtraCall 24x7 Customer Care numbers 0124-2641407 / 020-26231407 / 1860 233 1407 from MTNL / BSNL lines and Mobile / landlines of most private telecom operators in India only. All these numbers are not working @airindiain @HardeepSPuri
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Indomitable (@indomitable_9) reported from Mumbai Suburban, Maharashtra@BSNLCorporate what’s ur customer care no. #bsnl4gservices #BSNL
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Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra@BSNL_MH @cgm_mh_bsnl @BSNLCorporate last one day my BSNL gsm mobile 3g network not working in our area my area Meenakshi Hights Katkari Pada Chandansar Road Virar East
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Jagannath (@amjagannath) reported from Mumbai Suburban, Maharashtra@LICIndiaForever Does LIC actually have any Customer Care Service? Looks like sooner or later LIC of India too will go down the BSNL way.
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Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra@BSNLCorporate I am port my Vodafone number to bsnl last month but I am facing lots of network issue in my home please help 😞 My address ;Meenakshi Hights, Katkari Pada Chandansar Road Virar East 401305 @OfficeOfRSP @PMOIndia
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Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra@LuhaAvinash @TribalArmy Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏
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Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra@BSNL_MH @cgm_mh_bsnl @BSNLCorporate Last two hours again my BSNL mobile network not working in my area please help ASAP my area Meenakshi Hights Katkari Pada Chandansar Road Virar East Katkari Pada
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Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra@DoT_India @cgm_mh_bsnl @BSNLCorporate Last 15 days BSNL mobile network not working in our area & bsnl support teams also not respond please check below area details Meenakshi Hights, Katkari Pada, Chandansar road, Virar East,pin code 401305
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Shivam Vahia (@ShivamVahia) reported from Mumbai Suburban, MaharashtraI'm sorry but the gov should genuinely reconsider turning VIL debt into equity. It is NOT the govs job to look after broken, lethargic biz models just to avoid a duopoly. We already have liabilities called MTNL and BSNL.
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Dev Purohit (@purohitdev) reported from Mumbai Suburban, Maharashtra@BSNL_MH @BSNLCorporate @CMDBSNL Our BSNL Office line is dead for past 1 month compain many times but no reply. No service offers no resolution to our problem . Will it work or should remove connection permanently. Kalyan Bhiwnadi BSNL
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Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra@iam_a_hindu @ShubhamSinghOn1 Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏
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Aditya Shah (@AdityaS30854637) reported from Mumbai Suburban, MaharashtraThese @Airtel_Presence have got some tie up issues with BSNL and other MSPs. So one can't either dial those numbers and receive OTPs sent from those MSPs server. So whoever is using BSNL services to send OTPs, you won't receive on Airtel Mumbai network.
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Manish P Gawde (@prince_man11) reported from Mumbai Suburban, Maharashtra@brars3300 @Gabbysingh11 @diljitdosanjh 1st ..govt has no business running businesses. Worst managed and bad service is the reason for their situation not Pvt players. Pvt player hve better and more competitive service and consumers chose whom they like..bsnl aaj BHI hai, le lo Uske phne, fly only air India..but v dont
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Raviraj Dhariwal (@r_dhariwal) reported from Mumbai Suburban, Maharashtra@marinebharat @BSNLCorporate can be revived by giving Free Telephone lines with High speed internet at lower than market rates but main issue is Downtime That makes people switch from BSNL to other operators.....
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Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra@Ameer_Insaan_8 @ShubhamSinghOn1 Go for More privatisation people who are on twitter because of privatisation of Telecom & Postal service are running this hastag if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile, social media Hypocrite🙏 #stopprivatization
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cbl (@chanbloh) reported from Mumbai Suburban, Maharashtra@asbhonge Inspite having poor network coverage throughout mumbai, I have been using bsnl 2g/3g past 4+ years as a secondary sim. Bureaucracy at each level is killing the growth of the company. Expecting better services from @BSNLCorporate after taking over from @MTNLOfficial
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Kanwaljit Nagpal (@KanwaljitNagpal) reported from Thāne, Maharashtra@BSNLCorporate 02522-276550 - this number is also not working. BSNL please help
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Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra@BSNLCorporate @cgm_mh_bsnl after 30 days time period my BSNL mobile network problem occurs again Virar East Katkari Pada Chandansar Road please help ASAP
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Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra@S_J_21 @idesibanda Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏
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Isht Deo Prasad Rai (@idprai1953) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial I am user of BSNL mobile presently residing at Vista 3 Address Complex Ghatkopar West Mumbai. BSNL mobile network is very poor here. Even OTP messages are being received after 15 minutes. In between the sessions are timed out. Needs some improvements.
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Lajwanti Shadadpuri (@LShadadpur95045) reportedBsnl network is worst in Sardarnagar area near Ahmedabad airport
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KEYUR GEDIYA (@keyurgediya007) reported@JM_Scindia @BSNLGujOfficial BSNL mobile network is not available in my area for the last several months, please help.
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Sanatani Godse (@santosh_go93817) reported@BSNL plz improve little bit network in mumbai at least we call one's in day.
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BSNLCare (@bsnl_care) reported@abhishekjain_x Dear Customer, Greetings of the day! We apologize for the inconvenience. You can contact BSNL Customer Care at the number 1800-180-1503 for assistance. For any further information or help, please feel free to reach out to us. Regards, BSNL Care (Sangita)
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Harinath (@Hari_jay63) reported@BSNL_TN Brought a sim 3 months back and now asking for Kyc and blocked my outgoing for more than 3 days. How pathetic the service can be? Never had this issue with jio/airtel. Never going back to bsnl or recommend everyone to switch to other operators. @Dot_in
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BSNLCare (@bsnl_care) reported@mushtaqahmedma Dear Customer, Greetings of the day! We apologize for the inconvenience. Our team is working on your issue (D1914138392229) and will resolve it soon. We understand the importance of this matter and are doing everything possible to address it quickly. Regards, BSNL Care (Kusum)
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Kuku (@kuku1234w) reported@BSNLCorporate @BSNL_GJ My BSNL Fiber order (ID: 401658618) is pending since 28th March. Technician is demanding ₹2500 for 2.4g modem and for 5g is 4000rs extra cash for installation. Please help. Area: Bhestan, Surat.
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vijay sharma (@vijaysharma66) reported@bsnl_care BSNL should complaint against BRO in SKTT road lahoul Pangi district Chamba HP. Due to BRO double lane work OFC has been breaking for one month. BSNL should send instructions to BRO to complete double lane within 2 months. So people of Pangi get uninterrupted 4Gservice @PMOIndia
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BSNLCare (@bsnl_care) reported@manojpatro20 Dear Customer, We have received remarks from the concerned department stating that the issue has been marked as ''CUSTOMER LATCHED IN 4G N/W & USING VOLTE SERVICE." If you are still facing the same issue, please feel free to contact us. Regards, BSNL Care(Sonu)
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Hate Detector 🔍 (@HateDetectors) reportedIn a major crackdown, Yeshwanthpur police have arrested a gang involved in stealing copper wires by posing as telecom staff. The accused, who reportedly travelled by flight to carry out thefts, were targeting BSNL infrastructure across the city. The arrested individuals have been identified as Ravi Chauhan, Sandeep and Syed Zahed, all natives of Uttar Pradesh. Police described them as habitual offenders who executed their plan in a calculated manner. According to the investigation, the gang used to arrive in Bengaluru by air and carry out copper wire thefts before escaping. To avoid suspicion, they wore uniforms resembling telecom employees and pretended to be repair workers. Dressed like staff from Bharat Sanchar Nigam Limited, they would approach locations under the pretext of maintenance work. Their primary targets were BSNL telephone installations placed along footpaths. The accused reportedly damaged iron pillars installed for LAN and internet connections to access the copper wires. For this, they used tools such as pickaxes, hammers, screwdrivers and cutters to break open structures and steal cables. Police revealed that the gang had committed thefts on the 17th and 19th of the month in multiple areas, including Sadashivanagar, Malleswaram, Mattikere and Yeshwanthpur. The case came to light after BSNL staff lodged a complaint at the Yeshwanthpur police station regarding missing modules and copper wires. Following this, police analysed CCTV footage, which helped identify and track down the accused. Based on the evidence, all three suspects were arrested by Yeshwanthpur police. Further investigation is underway to determine if the gang is involved in similar thefts in other locations.