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BSNL outages and service status in Mumbai, Maharashtra

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 1 outage signal in the last 24 hours around Mumbai, including 1 direct report.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • The most recent signal from this area was received Apr 10, 2:47 PM GMT+5:30.
  • 36% Total Blackout (36%)
  • 29% Internet (29%)
  • 21% Phone (21%)
  • 7% E-mail (7%)
  • 7% Wi-fi (7%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400031 , 400013 , 400014 , 400022 and 400703 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at BSNL

BSNL is having issues since 05:50 PM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent BSNL outage reports came from the following cities: Mumbai, and Santa Cruz.

CityProblem TypeReport Time
Mumbai Internet 7 hours ago
Mumbai Internet 2 days ago
Mumbai Phone 6 days ago
Mumbai Phone 6 days ago
Mumbai Total Blackout 10 days ago
Mumbai Total Blackout 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • BhogaleKalpesh
    Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra

    @JioCare please help to port my BSNL two gsm numbers because last 15 days BSNL network not working in my area VIRAR EAST Katkari Pada

  • sandeepK21
    Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra

    @LuhaAvinash @TribalArmy Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏

  • sandeepK21
    Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra

    @ShubhamSinghOn1 Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏

  • sandeepK21
    Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra

    @Some1TookMyNaam @ibrahimmohdali7 Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏

  • sandeepK21
    Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra

    @VarunVasi @Imvicky1997 @imfulara Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏

  • sandeepK21
    Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra

    @apurvwal @Vanrajmakwana11 @idesibanda Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏

  • AgnihotriSanjiv
    chowkidar sanjiv agnihotri (@AgnihotriSanjiv) reported from Mumbai Suburban, Maharashtra

    Why I am not getting bsnl network in Mumbai? Whenever I checked the data speed, download and upload speed is BIG ZERO. Shall we stop using bsnl services? What is the intention of the Government of India?

  • BhushanSRawool
    Bhushan Shridhar Rawool (@BhushanSRawool) reported from Mumbai Suburban, Maharashtra

    @BSNLCorporate Just Now Activated BSNL SIM as message received from.BSNL but still no network and not able to register on network

  • AdityaS30854637
    Aditya Shah (@AdityaS30854637) reported from Mumbai Suburban, Maharashtra

    These @Airtel_Presence have got some tie up issues with BSNL and other MSPs. So one can't either dial those numbers and receive OTPs sent from those MSPs server. So whoever is using BSNL services to send OTPs, you won't receive on Airtel Mumbai network.

  • KanwaljitNagpal
    Kanwaljit Nagpal (@KanwaljitNagpal) reported from Thāne, Maharashtra

    My BSNL BB over WiFi not working since last 3 days. Complaint No.1058052399. BSNL WiFi 0522-290090. Can you please help?? @BSNLCorporate @BsnlCmd @TRAI

  • Arkate21
    Arkate (@Arkate21) reported from Mumbai Suburban, Maharashtra

    @CMOMaharashtra please tell the CO ofbsnl to activate the network or rural area in chiplun atleat we can contact to are family BSNL is very worsted service in kokan we are from chiplun Adhre gaow

  • ameysawant1993
    Amey Sawant (@ameysawant1993) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence now a days airtel have became pathetic even more bad then bsnl network. Dont know what they are planning for to give bad customer service. From so many days i have facing network issue. But no one is there to solve. Even in call they have ivr. No hunam contact

  • BhogaleKalpesh
    Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra

    @BSNLCorporate @DoT_India @cgm_mh_bsnl Last 20 days our BSNL gsm mobile network not working in our area Virar East Katkari Pada Chandansar Road my number details already dm with BSNL team but not resolve

  • ganti_rao
    Ganti M S Rao (@ganti_rao) reported from Mumbai, Maharashtra

    @BSNLCorporate @BSNL_MH We do not have bsnl tower signals. It is a chronic problem. Airindia colony, sector 27, Navimumbai. Please help us.

  • shridharpanda92
    Shridhar Panda (@shridharpanda92) reported from Mumbai Suburban, Maharashtra

    @BSNL_MH In this cleaning drive, you people r cleaning the BSNL network Towers also. BSNL network towers are continuously shutting down. Don't know why people are just getting harassed. Shutdown at PIN 401203, Nr MSEB & VVMC Office.

  • amjagannath
    Jagannath (@amjagannath) reported from Mumbai Suburban, Maharashtra

    @LICIndiaForever Does LIC actually have any Customer Care Service? Looks like sooner or later LIC of India too will go down the BSNL way.

  • Mohini0105
    Mohini (@Mohini0105) reported from Mumbai Suburban, Maharashtra

    @anupammishra91 @kktotlani If BSNL was of any use, it would have given some competition to private operators. What will actually happen is a duopoly btwn Jio and Bharti and bad days for consumers. Bye bye to affordable calling

  • chanbloh
    cbl (@chanbloh) reported from Mumbai Suburban, Maharashtra

    @asbhonge @BSNLCorporate @MTNLOfficial As a temporary measure Bsnl should provide voice over wifi (vowifi)and or its WINGS service FOC. This will give immediate relief to the subscribers demanding better network for making voice calls.

  • LaxmanS69725849
    Laxman Shinde (@LaxmanS69725849) reported from Mumbai Suburban, Maharashtra

    In our Nashik SSA, 3G Network also not available in all mejor Cities and all villages of the District. So, most of BSNL Cutomers converted their phone to other operators. So, minimum 3G network should be immediately provided to all Cutomers #TalkToCGMBSNLMH

  • purohitdev
    Dev Purohit (@purohitdev) reported from Mumbai Suburban, Maharashtra

    @BSNL_MH @bsnl there is no resolution. Phone is dead then also we are receiving bill of complete amount. If not resolved then we are taking it to court

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Cutie_Ai_Chan
    Indian (@Cutie_Ai_Chan) reported

    @IndianInfoGuid Currently in mumbai and bsnl not working at all, will change to jio in few days

  • AvishekBoseAB
    Avishek Bose (@AvishekBoseAB) reported

    @TelecomTalk Initiative is good, but considering poor BSNL network and services, implementation might not be fruitful. First need to make BSNL full 5G ready with very good network and services. Then only people will consider using BSNL services, including the Govt sector.

  • anand_ttr
    Anand Sri (@anand_ttr) reported

    @BSNLCorporate @CMDBSNL If you are launching something new, why are you not doing the home work. Today, we got #BSNL SIM and we were told to recharge ₹1 thru online. But it is not available in #BSNL Selfcare app or any other mode. How to recharge now. Pls help.

  • arunkar13543875
    AK TAMILNADU (@arunkar13543875) reported

    @bsnl_care I have tried activating volte by sending message to 53733 as ACTVOLTE,And have tried complaining via bsnl self care nothing works, Please help me activating volte @BSNLCorporate @bsnl_care

  • AakashGourX
    Aakash Gour (@AakashGourX) reported

    🚨 BSNL Freedom Plan is back! 🇮🇳 You can now grab a new BSNL SIM for just ₹1 for a limited time! ✅ 30 days validity ✅ Unlimited voice calls across India ✅ 100 SMS/day ✅ 2GB data/day ✅ Great option for a second number or to test BSNL network Offer valid till April 30, 2026 How to get it: Visit your nearest BSNL CSC or authorised BSNL store, complete KYC, and the ₹1 Freedom Plan SIM will be activated instantly. Offline only offer — not available online.

  • tkm1966
    Thomas Mathew, CPA (@tkm1966) reported

    BSNL sold me 200Mbps broadband after 1yr advance payment. Recently tried WFH for 2wks, but speed only 25-36Mbps. Contacted franchise; they suggest changing modem. Called BSNL, no support. @BSNLCorporate @BSNLKERALA @CustomerBsnl

  • dieSonne01
    Anshuman Pradhan (@dieSonne01) reported

    @BSNLCorporate I hv bn tryng to speak with ur cust care. bt still no help. Will some1 help me fixing my issue? not able to get the stable connection and getting bills every month. Does BSNL only know siphoning money?

  • Bharatiya93
    Sunil (@Bharatiya93) reported

    @airtelindia @TechAndCricket Suffuring the same problem... multiple times I complained about this but it was not resolved.. They know their dueopoly and taking the advantage of all this.. The most lagging behind this is the Govt due to the failure of BSNL....

  • Satyend87769041
    Army lover (@Satyend87769041) reported

    @bsnl_care Tell The TRAI's guidelines where TRAI is telling to reduce plans validity regularly without any network improvement.. BSNL network is dancing 4g to 3g regularly every where..near the tower 4g is not available after light cut or full network missing.. please don't reduce validity.

  • NSNonX
    Narendra Naruka (@NSNonX) reported

    Fix: Send OTP to the mobile number linked with the Landline/Fiber connection. #BSNL #CyberSecurity #AppBug @DoT_India @TRAI