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BSNL outages and service status in Mumbai, Maharashtra

Some problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • BSNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
  • The most common problems reported in this area mention Phone, E-mail, and Internet.
  • The most recent signal from this area was received Aug 14, 7:36 PM GMT+5:30.
  • 50% Phone (50%)
  • 25% E-mail (25%)
  • 25% Internet (25%)

The latest reports from users having issues in Mumbai come from postal codes 400017 , 400018 and 400016 .

Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.

Problems in the last 24 hours in Mumbai, Maharashtra

The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 20: Problems at BSNL

BSNL is having issues since 07:50 AM IST. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Mumbai, Maharashtra

The most recent BSNL outage reports came from the following cities: Mumbai.

CityProblem TypeReport Time
Mumbai E-mail 6 days ago
Mumbai Phone 7 days ago
Mumbai Phone 19 days ago
Mumbai Internet 23 days ago
Mumbai Total Blackout 1 month ago
Mumbai Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BSNL Issues Reports Near Mumbai, Maharashtra

Latest outage, problems and issue reports in Mumbai and nearby locations:

  • idprai1953
    Isht Deo Prasad Rai (@idprai1953) reported from Mumbai Suburban, Maharashtra

    @MTNLMbiOfficial I am user of BSNL mobile presently residing at Vista 3 Address Complex Ghatkopar West Mumbai. BSNL mobile network is very poor here. Even OTP messages are being received after 15 minutes. In between the sessions are timed out. Needs some improvements.

  • shridharpanda92
    Shridhar Panda (@shridharpanda92) reported from Mumbai Suburban, Maharashtra

    @BSNLCorporate My Number isn't Faulty, BSNL network is faulty, solve that

  • HingeNivrutti
    Ganesh Nivrutti Hinge (@HingeNivrutti) reported from Mumbai Suburban, Maharashtra

    @aravieee Yes. Agreed Sir. In some places, our PR is poor. You may lodge complaint with BSNL Corporate office directly.

  • ruchi_jadhav
    Ruchi Jadhav (@ruchi_jadhav) reported from Mumbai Suburban, Maharashtra

    @VVvithlani75 I believe there are not many towers in rural areas because of which this network issue is pertaining since years. And yet no proper attention is paid to it. Only if you have a BSNL sim, you’ll be able to get through the situation.

  • purohitdev
    Dev Purohit (@purohitdev) reported from Mumbai Suburban, Maharashtra

    @BSNL_MH @BSNLCorporate @CMDBSNL Our BSNL Office line is dead for past 1 month compain many times but no reply. No service offers no resolution to our problem . Will it work or should remove connection permanently. Kalyan Bhiwnadi BSNL

  • sandeepK21
    Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra

    @SiddhanthBhat @TribalArmy Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏

  • varunb91
    Varun (@varunb91) reported from Mumbai Suburban, Maharashtra

    @DoT_India Dear Sir, Please merge Vodafone Idea with MTNL to form a second Public Sector Undertaking. Please bring BSNL Land-line and Mobile service to Mumbai and Delhi to have seamless operation of the nation wide service. Also launch 4G at the earliest. Please do the needful.

  • ganti_rao
    Ganti M S Rao (@ganti_rao) reported from Mumbai, Maharashtra

    @BSNLCorporate @BSNL_MH @rsprasad Unreliable network connectivity of BSNL at Navi mumbai, Nerul(E), Sector-27. Most of the time tower signal disappears. Feel like living in taboo island. Mumbai, being commercial hub, no net work of BSNL. Pl help us.

  • AdriftRider
    Prashanth Bhat (Biker) (@AdriftRider) reported from Mumbai Suburban, Maharashtra

    For example in my native Kalmadka 574212, #BSNL has complte setup with jenerator..but no budget for diesel..!If power gone whole server will shutdown.! And #jio not running with strong network.!These day world depending on DATA..! But here nothing else..! @AngaraSBJP #Karnataka

  • BhogaleKalpesh
    Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra

    @cgm_mh_bsnl @BSNLCorporate last two days in our area BSNL gsm mobile network not working please help area details Meenakshi Heights, Katkari Pada, Chandansar Road, Virar East pincode 401305

  • romy8813
    Rajesh Sharma (@romy8813) reported from Mumbai Suburban, Maharashtra

    @BSNL_JK I have a bank WiFi connection . Number is 1912923134. The plan is 5 Mbps but I barely get 100 kbps. I have complained several times , it works for a day or two and the issue comes up again. I was on call for BSNL support for 2 hours without getting connected to any agent

  • BhogaleKalpesh
    Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra

    @JioCare please help to port my BSNL two gsm numbers because last 15 days BSNL network not working in my area VIRAR EAST Katkari Pada

  • ameysawant1993
    Amey Sawant (@ameysawant1993) reported from Mumbai Suburban, Maharashtra

    @Airtel_Presence now a days airtel have became pathetic even more bad then bsnl network. Dont know what they are planning for to give bad customer service. From so many days i have facing network issue. But no one is there to solve. Even in call they have ivr. No hunam contact

  • sandeepK21
    Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra

    @ibrahimmohdali7 Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏

  • Bhupender_S_G
    Bhupender (@Bhupender_S_G) reported from Mumbai Suburban, Maharashtra

    @arunbothra I once complained to BSNL( broadband department) area manager about this, he said " you need our service, we dont really need you, so bare with it". BSNL deserved a shut down.

  • purohitdev
    Dev Purohit (@purohitdev) reported from Mumbai Suburban, Maharashtra

    @BSNL_MH @bsnl there is no resolution. Phone is dead then also we are receiving bill of complete amount. If not resolved then we are taking it to court

  • kaur_kavaljit
    Kavaljit kaur (@kaur_kavaljit) reported from Mumbai Suburban, Maharashtra

    @BSNL_MH @BSNLCorporate sub no 1005636431 Landline was not working from mid February to 9 April due to issue from bsnl end. Still bill was generated. Please look into it as my parents are senior citizens 78 yrs old. Due lockdown cannot go to bsnl office. HELP

  • prince_man11
    Manish P Gawde (@prince_man11) reported from Mumbai Suburban, Maharashtra

    @brars3300 @Gabbysingh11 @diljitdosanjh 1st ..govt has no business running businesses. Worst managed and bad service is the reason for their situation not Pvt players. Pvt player hve better and more competitive service and consumers chose whom they like..bsnl aaj BHI hai, le lo Uske phne, fly only air India..but v dont

  • sailesh2000
    Sailesh Mishra (@sailesh2000) reported from Mumbai Suburban, Maharashtra

    @Palghar_Police @VasaiVirarMcorp @DGPMaharashMandar 250 families of Mandar Apt,Nr BSNL Exchange,Bolinj,Virar W are in Quarentine zone, they are struggling to get Milk,Water,Vegetable, Medicine, Garbage cleaning; There are Senior citizens, children, Pls HELP @sandhyanairTOI

  • sandeepK21
    Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra

    @apurvwal @Vanrajmakwana11 @idesibanda Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏

BSNL Issues Reports

Latest outage, problems and issue reports in social media:

  • SahilpatelCA
    Sahil Patel (@SahilpatelCA) reported

    Today, I want to share my experience of trying to buy a new BSNL SIM card. I decided to give BSNL another shot to see if their service has improved. I used it for a couple of years when I was younger, and honestly, the experience was terrible back then—constant call drops and the internet barely worked. Since I recently moved to a big city, I figured I'd test out their current network quality. When I went to the location to get the SIM, there wasn't even a proper office. It was just a registered address where a guy was standing under an umbrella. To make matters worse, he flat-out refused to give me the ongoing ₹1 offer and demanded ₹100 instead. When I told him I wouldn't pay ₹100 for an active promotional offer, he casually told me to travel 20 kilometers away to get it! I also tried ordering it online, but that was a bust too—the site just keeps throwing a '502 Bad Gateway' error. So far, the experience has been pretty disappointing, and I'm still deciding whether I even want to buy this SIM anymore. If I do end up getting it, I'll definitely update you guys on how the network actually performs, especially when I head back to my village to test the coverage there. Has anyone else faced this issue recently? @BSNLCorporate

  • pintusi11376418
    Pintu Singh (@pintusi11376418) reported

    @YarMoha079 There is a major issues with BSNL it's network can go down any time then you have to turn Air plane Mode and Network comes back

  • Kalesh_2_5
    Kalesh P Nair (@Kalesh_2_5) reported

    @TRAI @TRAI when did the bsnl tower get upgraded and give the great call quality and network to the users? In my area BSNL calling is breaking.

  • gadilanaveeng
    gadila naveen kumar (@gadilanaveeng) reported

    @bsnl_care I have bsnl number but not working becase of no signal giving your compitatoter number 9000139418

  • HimanshusainiO2
    Himanshusaini@Official (@HimanshusainiO2) reported

    @TrakinTech porting from jio/Airtel to BSNL/ VI is the only solution of these fkuc ups

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @snipehund Dear Sir, Thank you for your interest in BSNL. We are happy to know that you are planning to purchase and use a BSNL SIM. You may visit your nearest BSNL Customer Service Centre (CSC) or authorised retailer to purchase a new BSNL SIM and complete the required KYC formalities. Regards, BSNL Care (Ankit)

  • officialmonu444
    Lemon 🍋 (@officialmonu444) reported

    @dixittt03 It's really bad tbh. But chalega considering it's BSNL after all.

  • rkm_frank
    Ravi K Mishra Frank (@rkm_frank) reported

    I'm eager to post my into bsnl but you have to first launch 5g . I'm not doing so because of your bad network and services. We are tired using jio and Airtel due to price hike. Hope you listen and learn why is people like us is not posting their sims

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @PrashantKJha1 Dear Customer, We apologize for the inconveniece caused to you. For assistance with your request, we kindly request you to visit your nearest BSNL CSC. They will be able to provide the necessary support and guide you regarding this matter. Regards, BSNL Care (Sangita)

  • boidawonda
    the boi 🐂💸 (@boidawonda) reported

    alright boys, got a bunch of requests on it so wanted to do a *mega* tweet on the data center build out with my research so here goes, the indian data centre stack, listed names only, 60-odd companies, one pass through the whole thing long one, grab a coffee OPERATORS -- who actually has live mw e2e networks: 5,100+ gpus live, in-house tir and jarvislabs platforms, q1 fy27 ebitda margin 75.2%. the one operator where the margin is right there in the filing (ebitda though, the capex and d&a bill is the other half of that story) nxtra (bharti airtel): ~150 mw live, mgmt talking a path to 1 gw over 3-4 yrs adaniconnex (adani ent): 65.4 mw operational, 960+ mw *******, a 400 mw hyperscale order on the books l&t vyoma: 26 mw operational, a 36 mw ai-ready build at mahape scalable to 100 mw, sells colo + sovereign cloud + gpu/cpu compute techno electric: chennai 36 mw live, noida and kolkata in development, plus a 102-site edge network anant raj: operating dc capacity + cloud/iaas disclosed, and an expansion plan far bigger than what's live tcs hypervault: multi-year openai partnership, initial 100 mw with an option to 1 gw, tpg funded. nil turnover through 31 dec 2025. biggest programme in the set and it is pre-revenue public sector: railtel has two edge dcs done and a 10 mw noida build with the first 5 mw expected shortly. powergrid runs a 400g backbone and is building a 1,000-rack govt dc pilot at manesar. delaplex has a class 4 micro-dc design, a hyderabad pilot, a pan-india bsnl-site rollout and a 3-yr psu-bank contract context only: hcltech's odisha sovereign ai park is an mou with a ₹14,257 cr planned outlay. reliance carries dc ops inside its digital business with nothing broken out outside e2e, nobody breaks out dc utilisation or segment margin. planned mw is a headline, not a p&l *the boi's favorite pick here: e2e* SERVERS + STORAGE -- what goes in the rack netweb: designs and builds ai systems, hpc, private cloud, servers and storage in india. ai systems were 62.29% of q1 revenue esconet (hexadata): ai servers, gpu workstations, storage, hpc. 6,000+ servers/workstations installed, ~28 pb of storage out there. q1 fy27 ebitda margin 8.55%, now pitching a sovereign stack panache digilife: ai servers for edu/smb/dc plus dr/dc capability. q1 fy27 operating ebitda margin 10.2%, dc revenue not separated dynacons: dc/cloud systems integrator, calls it a core growth engine. integration is a crowded room black box is here as an integrator, it doesn't own the server ip. redington and rashi are distribution. selling boxes is not building them order books prove demand. none of these disclose product-level margin, so pricing power here is a guess *the boi's favorite pick here: bbox* FIBRE + NETWORK -- more gpus, more east-west traffic sterlite tech: >₹500 cr of dc portfolio orders in q3 fy26, first commercial g.654.e order, neuralis for ai white-space and dci, india-first hollow-core fibre cable, multi-core fibre, 780+ patents, glass to assembly in-house hfcl: usd 51.98m / ₹495.80 cr export order for optical-fibre-cable dc connectivity, due by dec 2026. mgmt says the interconnect mix should earn above blended margin tata comm: izo dc dynamic, on-demand dci up to 100g across 44 dcs on five continents, own subsea footprint, consumption-based pricing black box: end-to-end network infra for hyperscaler ai-campus builds, large direct programmes, low blended ebitda tejas, d-link: enterprise networking, no ai-dc order located orders and patents are direct. how many vendors each hyperscaler has qualified, and what the dc segment earns, nobody discloses *the boi's favorite pick here: stltech* POWER TO THE FENCE -- grid, gensets, transformers, green ppas cummins india: data centres were 30-35% of domestic power-gen revenue in fy26. mgmt says pricing largely held after cpcb iv+, low-end competition persists kirloskar oil engines: hypernext programme, 192 mw, 96 units of 2,500 kva optiprime dual core gensets, expressly for an ai hyperscale dc powerica: hhp dca-approved gensets with install/epc scope bolted on, multiple colo and hyperscaler projects done, dc was 12% of its cummins business in fy26, 9-12 months of work visibility hitachi energy india: dc named as a new segment for capacity expansion, ~15% of dc capex addressable per mgmt, 12-15 month transformer lead times, price-variation clauses in the contracts cg power: ~₹900 cr / usd 99.2m of power transformers for a us dc project (tallgrass), deliverable over 12-20 months siemens energy india: grid connection in india plus exports into us dc transformer applications ge vernova t&d: 400/765 kv kit, mgmt says current dc backlog is insignificant and should become meaningful kec: first 400 kv transmission line to power a data centre, western india, buried inside a ₹1,180 cr package so the dc value is not broken out bajel: ₹300+ cr gis substation order for a dc customer, 400/220/33 kv, single-digit blended ebitda cleanmax: 5.7 gw operational + contracted renewables, ai/dc ~42% of contracted volumes, stt partnership >130 mw across dc hubs, new ppas plus a 21 mwp solar add ntpc green: mous with ctrls (up to 2 gw) and nxtra (up to 500 mw). mous are not ppas taril, shilchar, voltamp, td power: hot transformer cycle, zero dc-specific order located. a hot cycle is not dc linkage order value is disclosed. margin, escalation, cash terms are not, for basically every one of these *the boi's favorite pick here: powerindia and gvt&d* POWER INSIDE THE BUILDING -- switchgear, pdus, ups vivid electromech: data centres ₹99.94 cr = 49.95% of fy26 operating revenue, software-integrated pdus made in-house, mgmt cites 5-6 of the top-ten operators as customers and a 45-50% win rate abb india: dc ~12-13% of order book, band 12-16%, full mv/lv/ups/pdu/automation stack schneider electric infra: dc transformer orders plus high-volume relay and retrofit orders aimtron: usd 12m custom ups programme, six skus, 1/2/3 kv variants, made at vadodara, for a fortune 500 ohio dc player marine electricals: ₹75.19 cr of orders from stt and princeton digital group for power distribution, 12-18 month execution, lv/mv, busduct, automation, ibms. competes with schneider, abb, eaton, l&t, siemens kei, polycab: cables go into dcs, no dc segment disclosed. prostarm: ups/power quality, materiality unresolved product owners and installers land in the same tenders here. blended margin is the only tell anyone files *the boi's favorite pick here: vivid* COOLING -- where the heat goes aeroflex: 9,000 liquid-cooling skids disclosed, target 15,000 by q3 fy27, 16 products in r&d, plus the fluid-transfer hoses/assemblies going into those skids krn heat exchanger: data centres ~18.7% of q4 revenue, order booking called strong. fin-and-tube heat exchangers for chillers and dry coolers today, adding microchannel, developing cdu plate heat exchangers blue star: says it is working on dc liquid cooling, no scaled commercial programme located thermax: a dc cooling/energy opportunity won or under development, size and timing not quantified voltas: hvac scale, no dc-specific cooling revenue located dc-specific cooling margin: disclosed by nobody. skid counts and revenue share are the hard numbers rn *the boi's favorite pick here: not listed (iykyk)* BUILDERS -- civil, mep, prefab, commissioning black box: hyperscaler ai-campus builds, large backlog, 9.3% q1 ebitda margin aurionpro: repeat global hyperscaler order close to ₹100 cr for an ai-ready dc in navi mumbai, build plus project management, mechanical through fit-out in one scope techno electric: owner-operator that also does the power epc epack prefab: 4-5 dc projects, repeat orders, an adani dc order, dc ~4-5% of order book. rockwool panels, envelope, peb cemindia (ex itd cementation): dc construction incl mep listed as a business activity, no project values attributed sathlokhar: aerohub data centre under construction, value undisclosed konstelec: bidding on a few dc projects, mgmt calls it exploration and flags margin pressure. no order yet l&t builds its own campuses. lloyds engineering/siscol has a historical dc portfolio with nothing current attributed the builders who do print a margin sit in single digits to low teens. order flow proves demand. who keeps the money is a different filing *the boi's favorite pick here: bbox* PRECISION PARTS -- the small stuff inside the big stuff mtar: ₹35 cr first-article export order for ai-dc assemblies, ~70% value addition per mgmt, described as profitable, "steep learning curve". first article is not serial production yet thermax: >₹400 cr of boiler pressure parts for a us data-centre project, sits in industrial products aeroflex again, for the fluid-transfer assemblies inside liquid-cooling skids *the boi's favorite pick here: aeroflex* whether any of these becomes a repeat serial line is the whole question. none of the filings answer it yet so, what's actually filed: live mw at half a dozen operators, one visible 75% margin, five orders between ₹300 cr and ₹900 cr, a few names where dc is already a fifth to two-thirds of a revenue line, a lot of first orders, a lot of mous what isn't filed: dc segment margins, almost anywhere in the stack i have views on which slice of this keeps the money. those stay in the journal not advice, dyor. i'm more wrong than i am right