BSNL outages and service status in Mumbai, Maharashtra
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
Full Outage Map
- BSNL generated 0 outage signals in the last 24 hours around Mumbai, including 0 direct reports.
- The most common problems reported in this area mention Phone, Total Blackout, and Internet.
- The most recent signal from this area was received Apr 24, 2:03 AM GMT+5:30.
- Phone (44%)
- Total Blackout (33%)
- Internet (22%)
The latest reports from users having issues in Mumbai come from postal codes 400017 , 400104 , 400703 , 400031 and 400013 .
Bharat Sanchar Nigam Limited (abbreviated BSNL) offers mobile and fixed communications, including both dial-up and broadband internet, phone service, mobile phone and mobile internet, as well as television over internet (IPTV). Mobile phone service is offered under the BSNL Mobile brand.
Problems in the last 24 hours in Mumbai, Maharashtra
The chart below shows the number of BSNL reports we have received in the last 24 hours from users in Mumbai, Maharashtra and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 27: Problems at BSNL
BSNL is having issues since 09:10 AM IST. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Mumbai, Maharashtra
The most recent BSNL outage reports came from the following cities: Mumbai, and Santa Cruz.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 3 days ago |
|
Mumbai
|
Phone | 5 days ago |
|
Mumbai
|
Internet | 17 days ago |
|
Mumbai
|
Internet | 18 days ago |
|
Mumbai
|
Phone | 23 days ago |
|
Mumbai
|
Phone | 23 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BSNL Issues Reports Near Mumbai, Maharashtra
Latest outage, problems and issue reports in Mumbai and nearby locations:
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Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra@Ameer_Insaan_8 @ShubhamSinghOn1 Go for More privatisation people who are on twitter because of privatisation of Telecom & Postal service are running this hastag if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile, social media Hypocrite🙏 #stopprivatization
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Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra@Mangaa54 @drsabirsyed Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏
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Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra@drsabirsyed Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏
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Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra@Jose00837680 @drsabirsyed Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏
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Isht Deo Prasad Rai (@idprai1953) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial I am user of BSNL mobile presently residing at Vista 3 Address Complex Ghatkopar West Mumbai. BSNL mobile network is very poor here. Even OTP messages are being received after 15 minutes. In between the sessions are timed out. Needs some improvements.
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Kanwaljit Nagpal (@KanwaljitNagpal) reported from Thāne, MaharashtraMy BSNL BB over WiFi not working since 2nd Nov. Complaint No.1057215501. BSNL WiFi 0522-290090. Can you please help?? @BSNLCorporate @BsnlCmd @TRAI
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Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra@LuhaAvinash @TribalArmy Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏
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pravez zafar (@pravez_zafar) reported from Mumbai Suburban, Maharashtra@BSNLCorporate No network on my BSNL mobile number on 9852943226
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Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra@JioCare please help to port my BSNL two gsm numbers because last 15 days BSNL network not working in my area VIRAR EAST Katkari Pada
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Yogesh Mashru (@yhmashru) reported from Mumbai Suburban, Maharashtra@BSNLCorporate Thank you but after done nothing has been that work going on. @GIA_VASAI team will help for BSNL issue?
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Mumbaikarwala (@MiteshTelange) reported from Mumbai, Maharashtra@ShashankYerdoor @Nithin0dha Dear do you know why loop, idea, Vodafone, Airtel, MTNL, BSNL, rcom, aircel, tata docomo, Videocon are lost so many clients, shut down and decrease revenue just bcz of jio discount offer. If you think I'm wrong then I request you keep laughing and enjoy life.
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Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra@impareshpatil @ibrahimmohdali7 Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏
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Raj Khalid (@khalidraj) reported from Mumbai Suburban, MaharashtraCall 24x7 Customer Care numbers 0124-2641407 / 020-26231407 / 1860 233 1407 from MTNL / BSNL lines and Mobile / landlines of most private telecom operators in India only. All these numbers are not working @airindiain @HardeepSPuri
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Akshay Chavan (@axay9838) reported from Mumbai Suburban, Maharashtra@BSNLCorporate @UNESCO @EduMinOfIndia No Network for BSNL Number 9404220875
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Rajesh Krishnanath Ramnathkar. राजेश कृ.रामनाथकर (@RamnathkarK) reported from Mumbai Suburban, Maharashtra@DoT_India At present the MTNL, Mumbai neither repair, replace faulty telephone instument nor provide new unit and advise to purchase from open market. Is it the beginning of winding PSU? Merge BSNL and MTNL, improve infrastructures and services for existence. @pib_comm The only solution.
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SUNIL KUMAR SAXENA (@saxena7001) reported from Mumbai Suburban, Maharashtra@MTNLMbiOfficial #mtnlmumbai There is no mobile network of MTNL in BSNL Telecom Factory Deonar since last one week. No body is taking any care.
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Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra@ibrahimmohdali7 Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏
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Bhupender (@Bhupender_S_G) reported from Mumbai Suburban, Maharashtra@arunbothra I once complained to BSNL( broadband department) area manager about this, he said " you need our service, we dont really need you, so bare with it". BSNL deserved a shut down.
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Kalpesh Bhogale (@BhogaleKalpesh) reported from Thāne, Maharashtra@BSNLCorporate @cgm_mh_bsnl after 30 days time period my BSNL mobile network problem occurs again Virar East Katkari Pada Chandansar Road please help ASAP
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Sandeep Kambli (@sandeepK21) reported from Mumbai Suburban, Maharashtra@VarunVasi @Imvicky1997 @imfulara Go for More privatisation! people who are on twitter because of privatisation of Telecom and Postal service are running this hastag .if MTNL/BSNL/Postal service would have said no to privatisation we would have never got Internet, Mobile or social media Bloody Hypocrite🙏
BSNL Issues Reports
Latest outage, problems and issue reports in social media:
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Narendra Singh (@NarendraS2026) reported@bsnl_care I have 3 bsnl mobil connection in my family including myself. I have made made complains regarding connectivity problem in my Panchsheel Nagar area but bsnl authorities have not taken any actionon my complain and complain docket were closed without listening solving.
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Sankalp Shanbhag (@SankalpShanbhag) reported@BSNLCorporate @CMDBSNL @robertravi21 BSNL vo wifi doesn't work. Your people keep saying one or the other reason. No network in Mumbai City but you have claimed to launch BSNL 4G. It's very difficult to be on the BSNL network, and will soon shift to JIO or AIRTEL.
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BSNLCare (@bsnl_care) reported@shilpaverma54 Dear Customer, We acknowledge your concern and are actively working towards finding an effective solution on the same. Your complaint has been escalated to the department and you can expect a response shortly. Cumplaint number is D2510141170499. Regards, BSNL Care (Kusum)
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Shilpa Verma (@shilpaverma54) reportedComplaint With Docket Number D2310140357056 has been resolved without contacting me. No body has time to visit csc. Is bsnl deducted amount in consultation with csc. Why bsnl not contact me. You just put a message and complaint resolved. @BSNLCorporate @BSNL_HR @CMDBSNL
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vijay sharma (@vijaysharma66) reported@bsnl_care BSNL should complaint against BRO in SKTT road lahoul Pangi district Chamba HP. Due to BRO double lane work OFC has been breaking for one month. BSNL should send instructions to BRO to complete double lane within 2 months. So people of Pangi get uninterrupted 4Gservice @PMOIndia
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BSNLCare (@bsnl_care) reported@kotalAvik21 Dear Customer, We have received feedback stating that the "Nearby BTS is up and working, and new BTS are being planned to improve services in the area." If you are still facing the issue, please contact us. Regards, BSNL Care (Sonu)
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sanjay sahil (@sanjaysahi28980) reported@JioCare The issue was finally resolved on 24.04.2026 at 5 PM, after a full 6-day delay. Yet, you claim there was 'no delay.' Had this been a government service like BSNL, the engineer would have faced strict action or punishment by now.
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Ayaz Sher (@AyazSher87) reported@_vatsalasingh Very horrible service from BSNL. We don't even get 3g service @Bsnl_Nashik @bsnl_care
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BSNLCare (@bsnl_care) reported@manojpatro20 Dear Customer, We have received remarks from the concerned department stating that the issue has been marked as ''CUSTOMER LATCHED IN 4G N/W & USING VOLTE SERVICE." If you are still facing the same issue, please feel free to contact us. Regards, BSNL Care(Sonu)
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🅜🅐🅝🅘 Shánkár (@waymani) reported@robertravi21 Respected Ravi Sir, With due respect I would convey to you that in my home area bsnl broadband services are not promptly deployed. Many a times I have requested through bsnl customer service but it was of no use. So I have to put it across to you.please see.