MTNL outages and service status in New Delhi, Delhi
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in New Delhi, Delhi
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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MTNL Issues Reports Near New Delhi, Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Dushyant Yadav (@dushyant_bjom) reported from New Delhi, Delhi@DoT_India @MTNLOfficial I really wonder how MTNL delay on complaints. I am still waiting for the action. 6420001725820 was my complaint no which i received earlier. Now i can say why MTNL is lacking behind. I request to @rsprasad ji please take some serious action to improve it.
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C D Mishra (@mishra_cd) reported from New Delhi, Delhi@MTNLOfficial @DoT_India Is it possible to obtain mobile and internet network of MTNL Delhi?
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#Jalan (@akjalanca) reported from New Delhi, Delhi@MTNLOfficial It is surprising,MTNL phone lines are not working for months correctly,but full month bills are raised. No defects are removed,despite requests made to area linemen. Pl see numbers 01128756281,01128758622 and give me resolution.
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Mihir Ujjainwal 🇮🇳 (@MihirUj) reported from New Delhi, DelhiIndian Government should buy Vodafone Idea and dissolve MTNL, BSNL in VI. This actually would help everyone. #ideas
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Varunk (@Varunk67414820) reported from New Delhi, Delhi@MTNLOfficial A really bad service from mtnl my landline 25999018 is not working since last few months continuously trying to book complaint but not get response only ivr speaks ... My mother inlaws stays alone at home . If you still want your customers to continue.
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Ratan Upadhyay (@RatanLalUpadhya) reported from New Delhi, Delhi@MTNLOfficial mtnl no.21610815, brodband/Telephone both are not working in since 5 days kindly look this matter urgently because sr. Manager chanakyapuri delhi is not responding.
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पब्लिक सब जानती है® (@tn26) reported from New Delhi, DelhiMTNL’s landline #26564110 using a 75 year old woman is not working since February, could not recover even after many complaints, & #mtnl sending the bill every month despite the defect. 22221507 has never ending que, kindly fix it asap @manojsinha_ @MTNLOfficial @TRAI
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Anurag B Manocha (@anurag_manocha) reported from New Delhi, Delhi@MTNLOfficial my #MTNL number is not working from 18 August 2020
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Deputy Commandant, Avinash Aggarwal 🇮🇳 (@avinash_the_cop) reported from Noida, Uttar PradeshCan you believe this? I am having @BSNLCorporate number for which @MTNLOfficial is service provider in #delhincr.There is no network of MTNL in Delhi and NCR at majority of places. Roaming like madman searching for network to get OTP to make an urgent payment. @TRAI
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Deepak Bansal (@Deepakdetails) reported from New Delhi, Delhi@MTNLOfficial @DoT_India MTNL landline number 01125724699 not working. No dial tone. Rewiring requested. Please help.
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Amitabh Chiranjeev (@princeamitabh) reported from New Delhi, DelhiI’ll never suggest for MTNL,FTTH broadbands. Useless either not working or working extremely slow. Service is extremely poor. Even @CMD_MTNL is non performer. Helpless man..
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Ratna basu (@Ratnabasu8) reported from New Delhi, Delhi@DoT_India Thank you.waiting for good service from mtnl
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yogi K (@KapurYogesh) reported from New Delhi, Delhi@MTNLOfficial we have been fighting for months to get our phone number 26328146 , 268333163 but without any response. Could MTNL help or should b surrender the connections.
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Fahad Aslam (@fahadaslam2000) reported from New Delhi, Delhi@ViCustomerCare Hi Vi India. My number belongs to BSNL which is currently roaming on Vi India’s Delhi network because of BSNL’s ICR agreement between MTNL & Vi. I don’t think this is a problem because of Vi, but instead it’s your ICR agreement.
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Abhay Sharma (@abhay0808) reported from New Delhi, Delhi@MTNLOfficial pl help in activating dead MTNL phone for last 2 wks , online complaint done , Vasant Kunj MTNL office but no action @rsprasad
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आत्मनिर्भर 𝓓𝓱𝓲𝓻𝓮𝓷𝓭𝓮𝓻 𝓖𝓸𝓮𝓵 🇮🇳 (@dhirendergoel) reported from New Delhi, Delhi@MTNLOfficial what a pathetic service you guys are providing, My MTNL number 27242201 is not working from last almost 45 days, I have complaint many times but no one came to resolve the problem, but all the times it shows your complaint is resolved. But the problem is same.
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Manish B Khosla (@ManikhSilky) reported from New Delhi, Delhitried multiple times call to call center but there are phone is busy like buisness man.. auto answer.. Sir we do payment for your service so we have right to asked why MTNL service is being bad to worst day by day.. And why do you charge for those days when don't provide service
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Ashok Kumar (@sachhikahna) reported from New Delhi, Delhi@MTNLOfficial I have mtnl landline at my residence in Shalimar Bagh, Delhi. Last complaint no. is 156 dated 11th Oct 2021 and 105 on 8th Oct. We are putting complaints from more than 6 month and everytime new complaint no. is given but no mtnl person come to attend complaint.
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Aradhana Rathore (Filmmaker) (@RathoreAradhana) reported from New Delhi, Delhi@MTNLOfficial Complaint registered at least 5 times in Oct’20 for my landlines & Internet but no action taken by MTNL pkt4 Mayur Vihar1 off.Paying full Bills on Time,but not getting d services of interest even for 10 days Seems u r forcing me to surrender the connections😟
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Sunaina Suneja (@SunainaS) reported from New Delhi, Delhi@rsprasad I need my mtnl landline to work. i hv a super senior patient at home. no phone is being answered. no mobile network. Please hv it fixed.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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BSNLCare (@bsnl_care) reported@henrywdsouza Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)
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Bharat Hariyani (@bbhariyani22) reportedVisited MTNL Kandivali W & BSNL Borivali W for SIM required during Agatti visit. Shockingly informed that BSNL SIM may not work on OnePlus phone and no option except to buy pvt SIM. Why should citizens face compatibility issues using Govt services? @JM_Scindia @DoT_India
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PaidFreeDroid (@PaidFreeDroid) reported@Indianinfoguide Latency: Jio led with 20.33ms latency - Airtel was actually worst at 43.76ms despite being second in download speed. MTNL 22.84ms, Vi 37.57ms. Voice quality: Jio topped voice quality with highest Mean Opinion Score of 4.36. Best call setup time at 0.56 seconds. Call Setup Success Rate: Jio and Vi both above 99%, Airtel only 97.22%. Airport route coverage: Poor signal on just 0.15% of Noida–IGI Airport route for Jio vs Airtel 0.41%, Vi 0.57%, MTNL 72.48%. Airtel paradox: Second fastest downloads but WORST latency. Upload speeds and consistency matter too.
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St Srikanth of Depot (@IndusFederalist) reportedI'm glad that we've never had a BSNL connection in our life. Not even for the landline. Tata Indicom and Airtel kid for two plus decades. We had applied for an MTNL connection in 2003. They flat out refused for some frivolous reason. Got Tata instead. Never looked back.
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aryan (@aryansss2718) reported@InvestorOfJAMMU RJ said all PSUs are inefficient unless they are given monopoly Best case is BSNL MTNL is finished BSNL has been kept alive Why not the govt. is merging VI and BSNL They anyway own VI and VI is also going down the drain
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BSNLCare (@bsnl_care) reported@hbkprashant11 Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)
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BSNLCare (@bsnl_care) reported@amishmm Dear Customer, Greetings of the day! We have received remarks from the concerned department: 'Please set the APN as bsnlnet and check handset compatibility with the MTNL SIM.' Regards, BSNL Care (Pravesh)
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Raman Kumar (@Raman_musicking) reported@bsnl_care They are saying your call is connected to bsnl up west and we can't help with your query as it is from bsnl Delhi. Please call mtnl Delhi. And gave me a number that nobody picked up the call
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Prasenjit | ಪ್ರಸೆಂಜಿತ್ | প্রসেনজিৎ (@jerremee) reported@Vidyut Affordable - yes, service reliability (at least for BSNL, never experienced MTNL) was not so reliable. If one faced issues, they were at the mercy of babus.
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Sankalp Shanbhag (@SankalpShanbhag) reported@BSNLCorporate @CMDBSNL @robertravi21 It is not available. Fake advertising. Your customer care service says to connect MTNL. Whereas it is not seen. Upon that I heard you have ******* with another company for network in mumbai, which is not working. Even VoWifi is not working.