MTNL outages and service status in New Delhi, Delhi
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in New Delhi, Delhi
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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MTNL Issues Reports Near New Delhi, Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Ratna basu (@Ratnabasu8) reported from New Delhi, Delhi@DoT_India Thank you.waiting for good service from mtnl
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Dushyant Yadav (@dushyant_bjom) reported from New Delhi, Delhi@MTNLOfficial from 1week mtnl line is dead due to some internal fault in paschim vihar. Will MTNL debit it charges from the monthly rental. Because no action have been taken after the complaint. (25256155) Its time to upgrade MTNL @rsprasad
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Fahad Aslam (@fahadaslam2000) reported from New Delhi, Delhi@BSNLCorporate Hi, I’ve a UP East 4G SIM & currently roaming in Delhi. While on MTNL, there is no issue but while roaming on Vi India (Vodafone) I cannot make & receive calls & data doesn’t work too; Only SMS can be received. Can we not call on Vi ICR
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Deepali Mehta (@DeepaliMehta08) reported from New Delhi, Delhi@MTNLOfficial Is there no one to listen to our complaints? It's been more than 15 days that the landline is lying dead and we have been given a complaint number but that's it. No action is taken. It's really awful to think of such useless service by MTNL in today's time.
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JT (@Mr__JT) reported from New Delhi, Delhi@TRAI it's has been over 2 months we are getting bill of @MTNLOfficial for a faulty dead phone ! Is there any compensation for it ? Whom to file for it ? Mtnl is yet to resolve our problem
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Abhay Sharma (@abhay0808) reported from New Delhi, Delhi@MTNLOfficial - pl attend to my home MTNL line dead since last 15 days , done on line & MTNL Vasant Kunj office complaint. @rsprasad
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Amitabh Chiranjeev (@princeamitabh) reported from New Delhi, Delhi@CMD_MTNL @MTNLOfficial Complaint no. 9356, Dated 01/06/2020, MTNL FTTH No. 20860747. Complaint against FTTH not working and Very slow speed. Unable to work 🙏 Kindly fix my problem at the earliest.
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Nomad ! (@PawandeepChhab1) reported from New Delhi, Delhi@SDMC_Official Twice street light complaint lodged, street light placed on a defunct mtnl pole without proper wiring with direction facing inside house not on street.. Hazard to residents ..wrong update of rectification of direction given by ground team..WHO IS ACCOUNTABLE
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AMAR (@thakuramar1988) reported from New Delhi, Delhi@MTNLOfficial Hi my MTNL phone CN - 2053427632 (Rajouri, Delhi) is Dead since Oct2019. No one came to check the fault yet. Lodged online complaints, called up but no resolution. Bills are coming continue. Pls check.
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Anita (@Anita10440041) reported from New Delhi, Delhi@CMD_MTNL my Friday 8 Oct complaint bearing docket no 1929 has not been attended to despite me being assured that it would be done today by MTNL Mayur Vihar Phase 2 after which they have disappeared such complacent attitude very disgusting
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Lovekesh Chandra (@lovekeshchandra) reported from New Delhi, Delhi@DelhiMTNL @MTNLOfficial Phone no 26444537 is down for more than month, we are healthcare service provider. Did mutiple complaints, nobody from MTNL turn up. Are you closed? Let's close forever , at least we know u are not in business.
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Mihir Ujjainwal 🇮🇳 (@MihirUj) reported from New Delhi, DelhiIndian Government should buy Vodafone Idea and dissolve MTNL, BSNL in VI. This actually would help everyone. #ideas
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Amitabh Chiranjeev (@princeamitabh) reported from New Delhi, Delhi@DoT_India @CMD_MTNL @MTNLOfficial It’s again not working within a week. Complaint no. 4984, Dated 22/06/2020, MTNL FTTH No. 20860747. Complaint against FTTH not working. Plz kindly see & resolve. Problem occurs very frequently. Kindly see to it ASAP. Thanks & regards 🙏
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Deepali Mehta (@DeepaliMehta08) reported from New Delhi, Delhi@MTNLOfficial Again sorry to state that it's been six days but no action has yet been taken on my issue. What to say, better to close down MTNL and bring in a more effective and efficient landline service. My whole colony is sick of MTNL.
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Fatima Pais (@FatimaPais) reported from New Delhi, Delhi@MTNLOfficial Is MTNL shutting down? One cannot access any officials nor get any issue redolved in over teo weeks. The only communication we get is a monthly bill for a phone and broadband service that is not functioning
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Fahad Aslam (@fahadaslam2000) reported from New Delhi, Delhi@ViCustomerCare Hi Vi India. My number belongs to BSNL which is currently roaming on Vi India’s Delhi network because of BSNL’s ICR agreement between MTNL & Vi. I don’t think this is a problem because of Vi, but instead it’s your ICR agreement.
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Sunaina Suneja (@SunainaS) reported from New Delhi, Delhi@rsprasad Mtnl landline non functional since one month. no complaint redressal so far.
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Deepak Bansal (@Deepakdetails) reported from New Delhi, Delhi@MTNLOfficial @DoT_India MTNL landline number 01127181469 of COL Delhi University (Keshav Puram Centre) has again gone out of service. You are requested to check the wiring from inside & outside the building as well as this has become routine problem. Kindly help urgently.
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HARISH YADAV (@harish_iaf) reported from New Delhi, DelhiMTNL FTTH 011-20852636 unserviceable. Pathetic customer care 1507 not responding. Area Manager Hari Nagar 25467500 not responding Since morning. While working / teaching / learning is online under COVID. MTNL is offline. @MTNLOfficial @CMD_MTNL @DoT_India Kindly look into.
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amarjeet (@amarjeet26) reported from New Delhi, Delhi@MTNLOfficial impressed with the speed of service and execution of order. In less than 24 hours order was placed and a fully functional wifi and hand set provided by mtnl. Amit Gupta and his team deserve kudos for the impressive setup in Shankar Vihar Delhi cantt
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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shubhneer gupta (@ShubhneerG) reported@streetfighthard In 80's there were no cameras anywhere but teachers used to be extremely strict. MTNL phones also had problems in 80's.
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BSNLCare (@bsnl_care) reported@siv07621575 Dear Customer, We have received remarks from concern department "The MTNL team has investigated the issue, and all nearby existing sites are working satisfactorily. If you are still facing this issue, please feel free to contact us." Regards, BSNL Care (Neha)
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SWARAJYA (@nelkamal) reported@BSNLCorporate I have ported my mobile no 9757290819 from MTNL mumbai to BSNL mumbai, I have been deprived from out going & Incomming call with not internet in my home network i.e.mumbai circle U R call center is not responding Pls do needful to resolve the issu
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amishmm (@amishmm) reported@bsnl_care I dont have MTNL SIM. I have BSNL 4G SIM. Handset is Realme Narzo 90x 5G, launched just recently. Jio and Airtel VOLTE is working fine in same handset. Why is BSNL VOLTE not working?
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BSNLCare (@bsnl_care) reported@IAMDEEPGUPTA Dear Customer, We apologize for the inconvenience caused.MTNL Mumbai operates under the same organization as BSNL. If you are facing any issues, you may visit your nearest MTNL office in Mumbai for assistance. Regards, BSNL Care (Sahil)
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BSNLCare (@bsnl_care) reported@msahluwalia Dear Sir, We understand your concern regarding the limited recharge options currently available to former MTNL customers in Delhi NCR despite various BSNL plans being promoted through messages, calls, and the BSNL app. We regret the inconvenience caused. Your feedback regarding the availability of additional prepaid plans and benefits for migrated MTNL subscribers has been noted and shared with the concerned team for review and consideration. We appreciate your valuable feedback and continued support. Regards, BSNL Care (Gopal)
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Rahul Agarwal (@rahulagarwxl) reportedFrom past one month I am facing issue of deadline on my @MTNLOfficial landline number when I enquired with the officer he told me to pay ₹1400 for the damage of external wiring The point is why I should pay for external wiring? #mtnl #communication @MIB_India
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amishmm (@amishmm) reported@BSNLCorporate I ported from MTNL Mumbai to BSNL 4G on 6th April. It shows network signal but no VOLTE. Complained many times but not resolved. Internet and SMS sometimes works but no incoming and outgoing calls. Please resolve.
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Yogesh Mehta (@shangrap) reported@mymtnldelhi I am one of very few MTNL Landline customer who is being paying his bill for last 4 months dispute my no 25910057 is not working and lots of complaints are done. My humble request to top boss of MTNL can you register your complaint by darling Any Mtnl number?
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JaiShriRam (@Jai22867) reported@DoT_India @MTNLOfficial Again New delhi Dwarka, Dolphin services are down. I can't receive OTP to pay my adv tax. @JM_Scindia plz help as mtnl off. has the same excuse, that they have no money for mobile tower maintenance.