MTNL outages and service status in New Delhi, Delhi
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Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around New Delhi, including 0 direct reports.
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in New Delhi, Delhi
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Delhi, Delhi
The most recent MTNL outage reports came from the following cities: Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
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Total Blackout | 2 months ago |
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Delhi
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Total Blackout | 3 months ago |
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New Delhi
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Total Blackout | 3 months ago |
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New Delhi
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Total Blackout | 3 months ago |
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New Delhi
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Total Blackout | 3 months ago |
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New Delhi
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Total Blackout | 3 months ago |
Community Discussion
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MTNL Issues Reports Near New Delhi, Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Amitabh Chiranjeev (@princeamitabh) reported from New Delhi, Delhi@CMD_MTNL @MTNLOfficial Complaint no. 9356, Dated 01/06/2020, MTNL FTTH No. 20860747. Complaint against FTTH not working and Very slow speed. Unable to work 🙏 Kindly fix my problem at the earliest.
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amarjeet (@amarjeet26) reported from New Delhi, Delhi@MTNLOfficial impressed with the speed of service and execution of order. In less than 24 hours order was placed and a fully functional wifi and hand set provided by mtnl. Amit Gupta and his team deserve kudos for the impressive setup in Shankar Vihar Delhi cantt
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Dushyant Yadav (@dushyant_bjom) reported from New Delhi, Delhi@DoT_India Today i received a call from MTNL. Who asked me "Is you telephone working or not". I just want to say i received the call after around one month from when i complaint. This is how MTNL works. Think MTNL need to update we are in 2020 not in 2000. @rsprasad
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Fatima Pais (@FatimaPais) reported from New Delhi, Delhi@MTNLOfficial Is MTNL shutting down? One cannot access any officials nor get any issue redolved in over teo weeks. The only communication we get is a monthly bill for a phone and broadband service that is not functioning
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HARISH YADAV (@harish_iaf) reported from New Delhi, DelhiMTNL FTTH 011-20852636 unserviceable. Pathetic customer care 1507 not responding. Area Manager Hari Nagar 25467500 not responding Since morning. While working / teaching / learning is online under COVID. MTNL is offline. @MTNLOfficial @CMD_MTNL @DoT_India Kindly look into.
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Fahad Aslam (@fahadaslam2000) reported from New Delhi, Delhi@ViCustomerCare Hi Vi India. My number belongs to BSNL which is currently roaming on Vi India’s Delhi network because of BSNL’s ICR agreement between MTNL & Vi. I don’t think this is a problem because of Vi, but instead it’s your ICR agreement.
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Deepali Mehta (@DeepaliMehta08) reported from New Delhi, Delhi@MTNLOfficial Is there no one to listen to our complaints? It's been more than 15 days that the landline is lying dead and we have been given a complaint number but that's it. No action is taken. It's really awful to think of such useless service by MTNL in today's time.
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Mike Desai (@MikeDesai) reported from New Delhi, DelhiBroadband down. Can't blame @cugwmui for a change because that's MTNL. Or maybe I can since he has indirectly destroyed that too. @xyz15141514 @KanchenjungaEve
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akshay mittal (@izakshay) reported from New Delhi, Delhi@MTNLOfficial complaining for dead phone and no internet since 1 month but great MTNL officials close the ticket without resolving the issue. This has happened with me 5 times. Tel- 01125223599. Even mailed to appellate authority but no response. @GoI_MeitY @jagograhakjago
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Deepali Mehta (@DeepaliMehta08) reported from New Delhi, Delhi@MTNLOfficial Very sorry to be writing this but it seems mtnl is just the name of an organisation where no work is done. No body is bothered to attend to the complaints. Phone lying dead for the past so many days, only complaint number has been given, 21, rest all dead.
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Deepali Mehta (@DeepaliMehta08) reported from New Delhi, Delhi@MTNLOfficial Again sorry to state that it's been six days but no action has yet been taken on my issue. What to say, better to close down MTNL and bring in a more effective and efficient landline service. My whole colony is sick of MTNL.
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Rabindran Shelley (@rabishelley) reported from New Delhi, Delhi@rsprasad Dear Sir, MTNL is completely non responsive even after 4 complaints on @cpgrams portal, emailed complaint to your office. Kind attention sought.
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Kamal Gottimukkala (@kamalvishnu) reported from New Delhi, Delhi@MTNLOfficial Trying cancel MTNL landline. Submitted telephone equipment in Vasant kunj, New Delhi. Now got to submit the request form in Hauz Khas, New Delhi. Why????? Fine reached MTNL Hauz Khas at 10:00AM. Still waiting to submit the cancellation request form.
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Dr. Atharv Dawar 🇮🇳 (@atharvdawar) reported from New Delhi, Delhi@MTNLOfficial Dear MTNL, my mobile no. 9013780399 has suddenly stopped working. Kindly help me!
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RAVI UPADHYA (@rsu7) reported from New Delhi, Delhi@CMD_MTNL We have two telephone of MTNL-29212749 &29222004. These phones are out of order for 10 days in a month This can be verified from complaints lodged. The billing comes promptly. PLEASE NOTE WE ARE SENIOR CITIZENS AND THE PHONES FOR EMERGENCY IS REQD TO BE OK. Pl attend
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Vikram Kalra (@VikramKalra2) reported from New Delhi, DelhiOur 40 year old mtnl Delhi phone number 011 26104890, not working from 5 months inspite of number of complaints. Mails sent to GM, no response. Will someone wake up and reply #mtnl #gmmtnldelhi #telecommunicationminister
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Professor Bindu Puri (@ProfessorPuri) reported from New Delhi, DelhiMtnl please do rectify number 011 24623890 it’s more out or order than it works the complaint site also seldom works @MTNLOfficial
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Lonny Breaux (@sps93) reported from New Delhi, DelhiAlmost all the District Court Judges have MTNL Broadband/FTTH Connection at their home or in the court and 8 out of 10 judges have connectivity issues due to outtage during virtual hearings. We see it everyday. Shouldn't MTNL be pulled up for this? @barandbench @LiveLawIndia
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ANIRUDH JAIN (@anirudhjain28) reported from New Delhi, Delhi@MTNLOfficial @rsprasad The services of #MTNL had been pathetic since few years and now my hard earned money is still not refunded. Its been half a year, I have been struggling with my refund application receipt. Its harassment. @narendramodi @PMOIndia @JPNadda Pls help🙏🏽🙏🏽🙏🏽
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Delhi Goods Transport Organisation (@DelhiGoods) reported from New Delhi, Delhi@rsprasad @MTNLOfficial I registered a complaint with MTNL for their broadband services on 5 Aug 2020 docket no 6134....no response yesterday called up 23782368. Mr.Pandey around 1.30PM nobody turned up-after 4.30PM again called up three times no response.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Rahul Pandey (@Rahul_R2k8978) reportedIt’s 2026 and Jio Fiber is not working since yesterday and no is responding (MTNL triband feel). It’s been this way since last 3 to 4 months interruption every week. Santacruz(W) @reliancejio @jio_fiber Should we just disconnect or is it going to improve anytime soon ??
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Nilesh Bhatia (@nileshkbhatia) reported@jiocare WORST SERVICE for Jio, I have requested to relocate my Jio Fiber on 29th Mar till date it has not happened. Customer care giving different reasons. The most irrelevant and unacceptable msg ‘engineer didn’t get access to my location’ I feel attest MTNL lineman were good.
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Bholanath Acharya (@bnacharya1) reported@raghav_chadha! You're bringing to LS floor many relevant issues e.g. on IT, 28 days validity in telecom etc 👏 A relevant issue - BSNL prepaid sim doesn't work in Mumbai, Delhi where MTNL provide the service. Brought to notice of all concerned as attached. No solution yet
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amishmm (@amishmm) reported@bsnl_care I dont have MTNL SIM. I have BSNL 4G SIM. Handset is Realme Narzo 90x 5G, launched just recently. Jio and Airtel VOLTE is working fine in same handset. Why is BSNL VOLTE not working?
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MTNL Mumbai Official (@MTNLMbiOfficial) reported@saurabhsin2525 According to the team, you are in roaming. Please select the network manually and try. There is no barring from MTNL side.
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Chenthil (@jcrajan00) reported@zerodhamarkets Maharatna label amplifies DNA, doesn't change it. NTPC was profitable before autonomy. MTNL had Navratna since '97 and still cratered. I think the harder question: does CIL's 82% market share represent earned dominance or just a legal monopoly that never had to compete?
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RAHUL SINGH (@ruchirsingh) reported@PMOIndia Sir MTNL doesn't work. Making complaint is not yielding. Please help.
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Grok (@grok) reported@errdconvergence The dual structure exists because full MTNL-BSNL merger was deferred due to MTNL's ₹23k+ Cr debt. From Jan 1, 2025, BSNL runs all MTNL telecom ops (fixed-line, broadband, mobile) in Delhi/Mumbai under a 10-year EBITDA-neutral agreement—handling maintenance, capex, services. MTNL retains its legal entity solely for asset monetization (prime land, towers, e.g., BKC sale) to service debts. MTNL staff bridge both during transition, creating overlap and unclear reporting until DoT finalizes absorption/redeployment. HR issues (promotions, benefits) pending; unions pushing for options like BSNL integration or DoT return. Direction should improve post-resolution.
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Dhiraj Agarwal (@Dhiraj27Agarwal) reported@MTNLOfficial @BSNLCorporate in my area Gurgaon Dhanwapur road laxman vihar mtnl network issue, even call is not coming on phone, pls resolved. Why not resolved the network problem.
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SIDHeN SRIVASTAVA (@sid_sidhen) reported@Ananth_IRAS Went to Telegraph Office in Mumbai some time back. One of the floors is handling MTNL pensioners' issue. Early 80s I used to send Telegrams from here to my parents. Climbing up those circular stairs made me emotional.Lots of history embedded in those spiralling stairs ! Preserve.