MTNL outages and service status in New Delhi, Delhi
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Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around New Delhi, including 0 direct reports.
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in New Delhi, Delhi
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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MTNL Issues Reports Near New Delhi, Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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akshay mittal (@izakshay) reported from New Delhi, Delhi@MTNLOfficial complaining for dead phone and no internet since 1 month but great MTNL officials close the ticket without resolving the issue. This has happened with me 5 times. Tel- 01125223599. Even mailed to appellate authority but no response. @GoI_MeitY @jagograhakjago
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Om Prakash, MD (@ompsychiatrist) reported from New Delhi, Delhi5G network..why not allotted to #BSNL #MTNL?
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Deepali Mehta (@DeepaliMehta08) reported from New Delhi, Delhi@MTNLOfficial Very sorry to be writing this but it seems mtnl is just the name of an organisation where no work is done. No body is bothered to attend to the complaints. Phone lying dead for the past so many days, only complaint number has been given, 21, rest all dead.
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Amanpreet Singh Juneja (@ASJCyber) reported from New Delhi, Delhi@MTNLOfficial my mother is retired from mtnl and we have been trying to raise a complaint for our landline since last two weeks but the IVr services never worked. My connection is working but there is a lot of disturbance the moment we pick the headset. Can anyone help?
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Deputy Commandant, Avinash Aggarwal 🇮🇳 (@avinash_the_cop) reported from Noida, Uttar PradeshCan you believe this? I am having @BSNLCorporate number for which @MTNLOfficial is service provider in #delhincr.There is no network of MTNL in Delhi and NCR at majority of places. Roaming like madman searching for network to get OTP to make an urgent payment. @TRAI
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Saurabh Rathore (@saurabh34534773) reported from New Delhi, Delhi@AshwiniVaishnaw sir why your department is not serious about Mtnl n BSNL they r in loss n no customer government only serious about pvt operetors is their any corruption ?
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Professor Bindu Puri (@ProfessorPuri) reported from New Delhi, DelhiMtnl please do rectify number 011 24623890 it’s more out or order than it works the complaint site also seldom works@MTNLOfficial
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ajay (@goelajay10) reported from New Delhi, Delhi@MTNLOfficial @rsprasad @PMOIndia Wrost service of MTNL being no subscrber noone answer on customer care you have to wait for around unknown hours & get no reply
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Fatima Pais (@FatimaPais) reported from New Delhi, Delhi@rsprasad Is MTNL shutting down? One cannot access any officials nor get any issue redolved in over teo weeks. The only communication we get is a monthly bill for a phone and broadband service that is not functioning, at a time when we have to depend on internet for everything
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Dushyant Yadav (@dushyant_bjom) reported from New Delhi, Delhi@MTNLOfficial My office is 500m away from the paschim vihar exchange still no action has been take. Even nobody had visited regarding the problem. This is why MTNL is lacking behind. @DoT_India @rsprasad
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Sanjucta Kabasi (@sanjucta1991) reported from New Delhi, Delhi@rsprasad my mtnl no is 23815123. My phone and internet is dead for since commencement of lockdown. My modem stopped working. I am billed every month. No action has been done on my complaints. Kindly look into the issue asap and take strict action.
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parul kumar Khandelwal (@parulkumarKhan1) reported from New Delhi, DelhiRespected Sir .. I think you should work on to improve Mtnl services so far mtnl is not fulfilling customer services. Customers are leaving mtnl and opting other service providers just because of lack of customer commitment
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Rajamani Krishnamurti (@King1965Bell) reported from New Delhi, DelhiFor the purpose of address proof. When my line was dead, I tried to lodge an online complaint, but couldn’t succeed. Then, I tried to call the number provided in the bill for my area. No one bothered to answer the call. With option left, I went to the MTNL office at Hauz Khas
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Dushyant Yadav (@dushyant_bjom) reported from New Delhi, Delhi@MTNLOfficial i had registered the complaint a week ago regarding the broadband connection no. 011-25256155. No action have been take. And this is repeated done by MTNL. I request @rsprasad please help and improve the MTNL service. I see a hope of ray in your govt.
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Ashish11 (@ashish1vinod) reported from New Delhi, Delhi@DoT_India dear dot you have make compulsory used mtnl bsnl service in government office . But issue is that nighter service of mtnl is good nor people comes in office after file complaint improve network quality
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Satya (@satyajitnayak) reported from New Delhi, Delhi@arunbothra @mtnldelhi @MTNLOfficial no doubt, mtnl Delhi (ftth) is the worst in providing services. They behave as if they are doing a favour by serving you. Sarkari
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कल्कि_Kalky_💙 (@KalkyRSMAdvoca1) reported from New Delhi, DelhiMy MTNL No. 27933044 is not working. Please set it right immediately. Please see who is responsible for disturbing it? Punish the guilty person if someone misusing it please. Kalky 🙏 @MTNLOfficial
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Rabindran Shelley (@rabishelley) reported from New Delhi, Delhi@rsprasad Dear Sir, MTNL is completely non responsive even after 4 complaints on @cpgrams portal, emailed complaint to your office. Kind attention sought.
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amarjeet (@amarjeet26) reported from New Delhi, Delhi@MTNLOfficial impressed with the speed of service and execution of order. In less than 24 hours order was placed and a fully functional wifi and hand set provided by mtnl. Amit Gupta and his team deserve kudos for the impressive setup in Shankar Vihar Delhi cantt
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ajay (@goelajay10) reported from New Delhi, Delhi@MTNLOfficial @rsprasad @PMOIndia This is planned for non govt companies to increase their business to fail mtnl
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Nilesh Bhatia (@nileshkbhatia) reported@jiocare WORST SERVICE for Jio, I have requested to relocate my Jio Fiber on 29th Mar till date it has not happened. Customer care giving different reasons. The most irrelevant and unacceptable msg ‘engineer didn’t get access to my location’ I feel attest MTNL lineman were good.
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shivang patel (@shivangjpatel) reported@MumbaiPolice There is 2 spot where pot holes can create huge accident. Please inform further @mybmc 1) Mahindra garden sv road signal While coming from malad to goregaon. 2) sv road MTNL goregaon west signal. While going from goregaon to malad Lid has gone down
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DB Seth (@SethPutul63040) reported@Jeetuburdak Private telecom companies gained popularity over MTNL and BSNL largely due to the latter’s inefficiency and poor service standards. If they now begin to follow the same path, it would certainly be a matter of concern.
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SPD (@shahprateekd) reported@MTPHereToHelp compete jam from patkar college s v road goregaon west to mtnl signal
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Mukesh Mohan (@MMGUPTA) reported from Delhi, Delhi@MTNLOfficial What wrong is happening at your office. We have five Landline Numbers which are for commercial purposes. None of the number is working for past many days despite regular complaint. @JM_Scindia Kindly have a look, what technolgy MTNL is using in today's AI scenario.
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BSNLCare (@bsnl_care) reported@RNileshr Dear Customer, In the Mumbai area, MTNL operates under BSNL. If you have any issues related to BSNL services, you can visit the MTNL office to resolve the issue. Regards, BSNL-Care (Lokendra)
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Sanatani General Caste (Modi Hates Us) (@jaihind2047) reported@AshwiniVaishnaw MTNL and BSNL stopped. No network 🛜
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Grok (@grok) reportedMTNL's telecom ops (fixed-line, broadband, mobile) in Delhi & Mumbai are fully run by BSNL since Jan 1, 2025, under a 10-year service agreement—BSNL handles capex/opex on EBITDA-neutral basis. MTNL now focuses on assets like prime land/towers in these cities, monetizing via sales (e.g., ₹350 Cr Mumbai BKC property approved Dec 2025). It reports heavy losses (₹897 Cr net loss Q3 FY26, revenue down 24% YoY) & debt over ₹23k Cr. BSNL is vital: Pan-India leader in rural/strategic areas (where privates lag), BharatNet broadband, defense SATCOM, & secure networks for govt depts/police. Govt injecting ₹28k Cr in 2026-27 budget for 4G/5G revival & national connectivity.
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Alabhya Dhamija (@alabhyadhamija) reportedMost irritating about the Supreme Court despite whatever technological advancements might have been made is that the phone lines are still running on MTNL! They never work!!
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Sujeet Sharma (@SujeetSharma) reported from Delhi, Delhi@NCIBHQ A and C Competition was never the real problem. MTNL and BSNL had a head start of decades, infrastructure across the entire country, and zero debt initially. Jio launched in 2016. BSNL was already struggling long before that. The real killers were delayed decisions (4G came years late), bureaucratic deadweight, and a workforce that grew without accountability.