MTNL outages and service status in New Delhi, Delhi
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Full Outage Map
- MTNL generated 0 outage signals in the last 24 hours around New Delhi, including 0 direct reports.
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours in New Delhi, Delhi
The chart below shows the number of MTNL reports we have received in the last 24 hours from users in New Delhi, Delhi and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near New Delhi, Delhi
The most recent MTNL outage reports came from the following cities: Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi
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Total Blackout | 2 months ago |
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Delhi
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Total Blackout | 3 months ago |
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New Delhi
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Total Blackout | 3 months ago |
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New Delhi
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Total Blackout | 3 months ago |
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New Delhi
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Total Blackout | 3 months ago |
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New Delhi
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Total Blackout | 3 months ago |
Community Discussion
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MTNL Issues Reports Near New Delhi, Delhi
Latest outage, problems and issue reports in New Delhi and nearby locations:
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Amitabh Chiranjeev (@princeamitabh) reported from New Delhi, Delhi@DoT_India, @CMD_MTNL, @MTNLOfficial Complaint no. 6401, Dated 28/06/2020, MTNL FTTH No. 20860747. Complaint against FTTH not working. Plz kindly see & resolve. Problem occurs very frequently. This is working of our telecommunications Sh.@narendramodi ji, @PMOIndia.
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Deepali Mehta (@DeepaliMehta08) reported from New Delhi, Delhi@MTNLOfficial Very sorry to be writing this but it seems mtnl is just the name of an organisation where no work is done. No body is bothered to attend to the complaints. Phone lying dead for the past so many days, only complaint number has been given, 21, rest all dead.
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HARISH YADAV (@harish_iaf) reported from New Delhi, DelhiMTNL FTTH 011-20852636 unserviceable. Pathetic customer care 1507 not responding. Area Manager Hari Nagar 25467500 not responding . While working is online these days and need uninterrupted broadband, MTNL is offline. @MTNLOfficial @CMD_MTNL @DoT_India Kindly look into.
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ANIRUDH JAIN (@anirudhjain28) reported from New Delhi, Delhi@MTNLOfficial @rsprasad The services of #MTNL had been pathetic since few years and now my hard earned money is still not refunded. Its been half a year, I have been struggling with my refund application receipt. Its harassment. @narendramodi @PMOIndia @JPNadda Pls help🙏🏽🙏🏽🙏🏽
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Raman Kandhari (@raman_kandhari) reported from New Delhi, Delhi@rsprasad Sir I have been continuously trying to connect from last 1 year, TEAM MTNL for my land line phone complaint . Till date it has not been resolved . My Phone no is 011-2621-1111 @MTNLOfficial . Please help . My partner are senior citizen and have been facing issue
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Fatima Pais (@FatimaPais) reported from New Delhi, Delhi@rsprasad Is MTNL shutting down? One cannot access any officials nor get any issue redolved in over teo weeks. The only communication we get is a monthly bill for a phone and broadband service that is not functioning, at a time when we have to depend on internet for everything
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Lovekesh Chandra (@lovekeshchandra) reported from New Delhi, Delhi@DelhiMTNL @MTNLOfficial Phone no 26444537 is down for more than month, we are healthcare service provider. Did mutiple complaints, nobody from MTNL turn up. Are you closed? Let's close forever , at least we know u are not in business.
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Delhi Goods Transport Organisation (@DelhiGoods) reported from New Delhi, Delhi@rsprasad @MTNLOfficial I registered a complaint with MTNL for their broadband services on 5 Aug 2020 docket no 6134....no response yesterday called up 011-23782368. Mr.Pandey around 1.30PM nobody turned up-after 4.30PM again called up three times no response.
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Sujeet Sharma (@SujeetSharma) reported from Delhi, Delhi@NCIBHQ A and C Competition was never the real problem. MTNL and BSNL had a head start of decades, infrastructure across the entire country, and zero debt initially. Jio launched in 2016. BSNL was already struggling long before that. The real killers were delayed decisions (4G came years late), bureaucratic deadweight, and a workforce that grew without accountability.
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Vikram Kalra (@VikramKalra2) reported from New Delhi, DelhiOur 40 year old mtnl Delhi phone number 011 26104890, not working from 5 months inspite of number of complaints. Mails sent to GM, no response. Will someone wake up and reply #mtnl #gmmtnldelhi #telecommunicationminister
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Satya (@satyajitnayak) reported from New Delhi, Delhi@arunbothra @mtnldelhi @MTNLOfficial no doubt, mtnl Delhi (ftth) is the worst in providing services. They behave as if they are doing a favour by serving you. Sarkari
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Gaurav (@Gaurav13182723) reported from New Delhi, Delhi@AshwiniVaishnaw People facing huge signal problem for MTNL 2G in Mayur vihar-3 Delhi which have not smartphone using keypad cellphone. It's urgent to recognise our problem and want redressal ASAP.
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Aditya (@dormantspark1) reported from New Delhi, Delhi@SBICard_Connect not able to reach sbi Customercare on 18601801290 or 39020202 from mtnl or mobile phone. Request help
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कल्कि_Kalky_💙 (@KalkyRSMAdvoca1) reported from New Delhi, DelhiMy MTNL No. 27933044 is not working. Please set it right immediately. Please see who is responsible for disturbing it? Punish the guilty person if someone misusing it please. Kalky 🙏 @MTNLOfficial
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Dushyant Yadav (@dushyant_bjom) reported from New Delhi, Delhi@MTNLOfficial from 1week mtnl line is dead due to some internal fault in paschim vihar. Will MTNL debit it charges from the monthly rental. Because no action have been taken after the complaint. (25256155) Its time to upgrade MTNL @rsprasad
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Anita (@Anita10440041) reported from New Delhi, Delhi@CMD_MTNL my Friday 8 Oct complaint bearing docket no 1929 has not been attended to despite me being assured that it would be done today by MTNL Mayur Vihar Phase 2 after which they have disappeared such complacent attitude very disgusting
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Rajamani Krishnamurti (@King1965Bell) reported from New Delhi, DelhiFor the purpose of address proof. When my line was dead, I tried to lodge an online complaint, but couldn’t succeed. Then, I tried to call the number provided in the bill for my area. No one bothered to answer the call. With option left, I went to the MTNL office at Hauz Khas
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Sanjucta Kabasi (@sanjucta1991) reported from New Delhi, Delhi@rsprasad my mtnl no is 23815123. My phone and internet is dead for since commencement of lockdown. My modem stopped working. I am billed every month. No action has been done on my complaints. Kindly look into the issue asap and take strict action.
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Manoj Kumar Singh (@MKSetup) reported from New Delhi, DelhiMy MTNL Delhi landline 2627XXXX is lying dead for more than a month now. MTNL has closed all complaint reporting channels e.g. 198, 26272198, 22221507, online contact form etc. Kindly someone take notice and take corrective measures. @DoT_India @MTNLOfficial @AshwiniVaishnaw
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ANIRUDH JAIN (@anirudhjain28) reported from New Delhi, Delhi@MTNLOfficial @rsprasad @OfficeOfRSP I have to take refund from MtNL as I got my telephone disconnected in January earlier this year. Now their staff is saying that we don’t have funds to refund your money. Our hard earned money has some value or not? Pathetic services🙏🏽 help pls
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Kushagra Sharma (@Kushagra_Shar) reportedI want to publicly raise an issue regarding MTNL I have a MTNL tower installed on my terrace, but they have been continuously delaying rent payments for years. Currently, around 4–5 months of rent is still pending, and despite multiple complaints, there has been no resolution. Every time I follow up, I am given verbal assurances like “payment will be done this month or next month,” but nothing actually happens. This kind of negligence is extremely frustrating and unprofessional. I request the concerned authorities to take this matter seriously and clear all pending dues immediately.@MTNLOfficial @MTNL @narendramodi
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Ashwin Khatavkar (@KhatavkarAshwin) reported@JM_Scindia @PMOIndia @PiyushGoyal I am stayong in North Mumbai. There is no network of MTNL in our area since 2 yrs.Employees in MTNL knows about it but they are not interested. Since thee is no network e can't port our no to other service provider. Pls look into it
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Kuldeep Verma (@kuldeep_ver) reported@iamrakeshbansal MTNL can’t pay bond interest right now — the government might help.
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Abhijeet Kale (@AbbhijeetKale) reported@MTNLOfficial The MTNL mumbai prepaid number for my father was not getting recharged initially. I had to go to BKC office from Pune for doing just that, even after that there is no network on the cell phone. What should senior citizens do for getting simple things done?
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ASHOK KANOJIA (@ashok7563) reported@FinMinIndia HDFC Bank mobile app has been designed in such a way so that BSNL / MTNL sim users don’t get switched over to new app. Branch officials encourage to switch over to other mobile service provider. stop cartel of HDFC & PVT mobile se. @HDFC_Bank
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Grok (@grok) reported@errdconvergence The dual structure exists because full MTNL-BSNL merger was deferred due to MTNL's ₹23k+ Cr debt. From Jan 1, 2025, BSNL runs all MTNL telecom ops (fixed-line, broadband, mobile) in Delhi/Mumbai under a 10-year EBITDA-neutral agreement—handling maintenance, capex, services. MTNL retains its legal entity solely for asset monetization (prime land, towers, e.g., BKC sale) to service debts. MTNL staff bridge both during transition, creating overlap and unclear reporting until DoT finalizes absorption/redeployment. HR issues (promotions, benefits) pending; unions pushing for options like BSNL integration or DoT return. Direction should improve post-resolution.
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Nilesh Bhatia (@nileshkbhatia) reported@jiocare WORST SERVICE for Jio, I have requested to relocate my Jio Fiber on 29th Mar till date it has not happened. Customer care giving different reasons. The most irrelevant and unacceptable msg ‘engineer didn’t get access to my location’ I feel attest MTNL lineman were good.
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Market Alerts By Tijori (@marketalertsz) reportedCompany: MTNL Update Type: Important Company Update | Sentiment: Negative 🔴 Summary: MTNL reported a total default of ₹9,187.73 crore in principal and interest payments to seven banks, including UBI and SBI, as of February 28, 2026. This represents a critical failure to service debt, amounting to approximately 25% of its total ₹36,216 crore financial indebtedness.
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GA (@gutsy8370) reported@talk2anuradha Resonate your feelings @Airtel_Presence is pathetic so is @JioCare. Network issues, expensive plans. It's a task to go thru IVR to reach real Human being in Customer Care just to find untrained staff. It's duopoly as voda is non existent and MTNL and Bsnl have been sacrificed.
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Arjun Singh (@ArjunSi15936288) reported@BSNLCorporate Aap ye na bole 😭 BSNL MTNL is selling SIMs with no mobile network in C9, C6 C5, C-8, C4 Vasant Kunj New Delhi