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MTNL

MTNL Outage Map

The map below depicts the most recent cities worldwide where MTNL users have reported problems and outages. If you are having an issue with MTNL, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

MTNL users affected:

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @ajinkyagavhan10 Dear Customer, BSNL is continually enhancing its services and offering new plans from time to time. To convert your prepaid connection to postpaid, please visit your nearest MTNL office. Regards, BSNL Care (Lokendra)

  • bsnl_care
    BSNLCare (@bsnl_care) reported

    @69Ashokkr Dear Customer, We have received remarks from concern department "The MTNL team has examined the issue, and all nearby sites are working satisfactorily. If you continue to face the issue, please feel free to contact us." Regards, BSNL Care (Neha)

  • amitremje
    help people (@amitremje) reported

    @BSNLCorporate @MTNLOfficial @CMOMaharashtra Since i have experience that when Mumbai MTNL has been migrated to BSNL service is getting worst first toll free help line is not working properly when we speak with customer care they dont have attics to speak with the customers.

  • VikasChandAgra1
    Vikas Chandra Agrawal (@VikasChandAgra1) reported

    Just shifted today from Faridabad to Gurgaon and facing extremely poor connectivity on my BSNL number. Residence: Amber 067, Ground Floor, Emerald Estates, Sector 65, Gurgaon, Haryana 122101. This is a three-storey building and surrounding houses are also only three storeys. My BSNL number is currently in roaming here and should be getting connectivity through MTNL. However, the network strength is extremely weak — even in the back bedroom signals are barely usable and calls frequently drop. BSNL Service Number: 94157758957 @BSNLCorporate @MTNLOfficial @AshwiniVaishnaw Such poor basic connectivity in the national capital region is quite concerning. Request BSNL/MTNL to kindly review the network situation in this area and improve coverage urgently.

  • shahprateekd
    SPD  (@shahprateekd) reported

    @MTPHereToHelp compete jam from patkar college s v road goregaon west to mtnl signal

  • gsvasan5
    Truth Seeker (@gsvasan5) reported

    @nsitharamanoffc MTNL a state-owned telecommunications service provider , established in 1986, operating in Delhi and Mumbai. It offers landline, broadband, FTTH, and mobile services, but is facing severe financial distress with debts exceeding ₹34,500 crore, leading to loan defaults.

  • ammdispose
    Amm (@ammdispose) reported

    @bsnl_care Is MTNL 4G available in Mumbai? I used to get signal earlier and then no signal from past 6 months. I was told that it is due to tower upgradation to 4G. Six months passed still no signal!

  • Shivrajupadhya5
    Shivrajupadhyay (@Shivrajupadhya5) reported

    @MTNLCMD @JM_Scindia MTNL internet down for LAST 3 DAYS in MP Flat, Yamuna Apt, Dr BD Marg, Delhi! No response to complaints. If MPs face this, imagine public plight! Urgent fix needed!

  • Vidhus66
    Vidhu Shekhar (@Vidhus66) reported

    @MTPHereToHelp Bangur Nagar Signal, Inorbit Signal, RATNA HOTEL SIGNAL, GOREGAON MTNL. You name it and all the signals. I personally transverse through all these, like a mute spectator stand alone when RED and experience blatant violation. People look at me as if I am foolish to stand.

  • SujeetSharma
    Sujeet Sharma (@SujeetSharma) reported from Delhi, Delhi

    @NCIBHQ A and C Competition was never the real problem. MTNL and BSNL had a head start of decades, infrastructure across the entire country, and zero debt initially. Jio launched in 2016. BSNL was already struggling long before that. The real killers were delayed decisions (4G came years late), bureaucratic deadweight, and a workforce that grew without accountability.

  • nimitgoel007
    nimitgoel (@nimitgoel007) reported

    @bsnl_care sir my no of delhi circle but my address of ghaziabad but sanchar haat refuse to port it from mtnl to bsnl 4g in delhi circle as there is no system there to accept address of Ghaziabad plz provide solution regarding the solution

  • babayaga1101
    Mohit T (@babayaga1101) reported

    @garvit_sethii Thsi idiot ashwini vaishnav was embroiled in 150 crore scam. He has made indian tech handicap. Is bhosdiwale se Galgotia fiasco to sambhla nahi. Someone said govt will make ISRO another MTNL , cant comment but is govt se koi umeed nahi hai

  • JagdeepDESAI9
    Jagdeep DESAI (@JagdeepDESAI9) reported

    @Indian_Analyzer Problem is they have no outlets like the other mobile operators, and no easy access offices. I would have transferred my MTNL number to BSNL when I moved out of Mumbai, but absolutely no outlets to go to @BSNLCorporate

  • Navadhadental
    Navadha Enterprises (@Navadhadental) reported

    @MTNLMbiOfficial We are surrendering the MTNL lines as on account of poor service.

  • mayur_kore
    Mayur kore (@mayur_kore) reported

    @TransportofMAHA key signal not working. Highly risky. Goregaon SV Road, MTNL junction

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