MTNL Outage Map
The map below depicts the most recent cities in India where MTNL users have reported problems and outages. If you are experiencing problems with MTNL, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
MTNL users affected:

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Mumbai, MH | 8 |
Ludhiāna, PB | 1 |
Hyderabad, TG | 1 |
Bengaluru, KA | 1 |
Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
-
Sachin Thawani (@SachinThawani1) reported
@MTNLMbiOfficial do you want to do this business? I hope someone in mtnl is ethical enough to hear, read and help in resolving these issues. If you guys cannot handle one customer atleast be honest enough in letting us know, will try to find some other efficient service.
-
Raman Chanana (@yoursraman) reported
In this era, @mtnldelhi Still holds on to my complaint dated 23/10/2021 as unresolved. I think @mtnl should sell off this business, they are better off taking rest. A landline not working for 2 months is criminal in this age. @MTNLOfficial
-
rta (@rta62612408) reported
@MTNLMbiOfficial @MTNLOfficial Complaint 5878 NOT Resolved... but SMS sent to say contrary. New complaint 633 booked.. unable to connect to Internet. Mtnl Bills Consumer full mth charges for No Service provided Very unfair!!
-
Raj B (@InRajB) reported
@GyanTherapy Need a video on the oligopoly market of telecom, and why MTNL BSNL are cheaper but worst telecom, and govt is sleeping despite of having companies that can actually perform better.
-
dbb (@only_dbb) reported
@JakeraChoudhury Mtnl is nothing now.. Working is almost zero there.. Reson only given is less staff so can't serve Advantage it has is its network connectivity.. Some potential leader if need. The readymade laid path then some rally can b seen but never like ttml
-
Kall Ramanathan💙 | #MaskUp😷 | #StaySafe👍🏼 (@KallRamanathan) reported
Is the MTNL portal @MTNLOfficial down, for some reason?
-
Anand Gupta (@Anandgupta03) reported
Start 4g volte in mumbai you have already takeover mtnl mumbai so start your service as soon as possible. @BSNLCorporate
-
rta (@rta62612408) reported
@MTNLMbiOfficial @MTNLOfficial @MTNLMbiOfficial Ref. my complaint dtd 1st Dec'21. AGAIN my broadband Internet connection NOT WORKING since 15th Dec'21.. Ref my complaint 5878 regstrd 17/12/21 This shows how frequently MTNL broadband is FAULTY. And yet I HAVE TO PAY FULL BILL for 15-18 days usage per month !!
-
MTNL (@MTNLOfficial) reported
@sunil9868483806 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no. & Alternate Contact No. @DoT_India
-
MTNL (@MTNLOfficial) reported
@abhinavkansal @DoT_India one of the nearest serving sites is down leading to poor indoor coverage. The MTNL Team is trying hard to restore it. The network coverage shall improve once it will radiate properly.
-
D. D. Karel (@DDKarel) reported
@airtelindia trust me, this app is just a scam. Customers like me have been crying for months, app doesn’t work, 121 and 198 numbers are a farce, email support, appellate and nodal officers are just NAUTANKI, this brand, Airtel, will soon meet the fate of BSNL and MTNL.
-
Sudhir Parmar (@sudhirgparmar) reported
One such incident has came to my Notice at Ghatkopar West Branch of erstwhile Corporation bank, located at Karani Road, Nr. MTNL.
-
Jignesh Shah (@j9820145242) reported
@MTNLOfficial @MTNLMbiOfficial We have MTNL Landline .But We Cannt Dial Other Network Or No one Can Dial From other Network So Kindly Do NeedFul Tel :28702512/5225/3897/0431
-
ANKIT MISHRA (@ANKITMI71601154) reported
@MTNLOfficial @MTNLMbiOfficial @CETTM_MTNL Dear sir/madam, Just 3 days back i have ported my number from pvt operator to #MTNL mumbai and now there is no network coverage at all. Till yesterday everything was fine but now there is no network at all Ganesh Nagar Kandivali West
-
MTNL Mumbai Official (@MTNLMbiOfficial) reported
@ANKITMI71601154 @MTNLOfficial @CETTM_MTNL We regret the inconvenience caused.We need your MTNL number to send your complaint to the concerned team.