MTNL Outage Map
The map below depicts the most recent cities worldwide where MTNL users have reported problems and outages. If you are having an issue with MTNL, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
MTNL users affected:
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chhindwāra, MP | 2 |
| New Delhi, NCT | 15 |
| Delhi, NCT | 11 |
| Chandigarh, CH | 1 |
| Hyderabad, TG | 1 |
| Mumbai, MH | 4 |
| Mumbai Suburban, MH | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Mani Nadar (@mknadar) reported@mybmc Hi BMC,below roads of MTNL flyover in goregaon west SV road nearby signals has lot of potholes which is danger for bike riders, please fix those potholes, these holes appearing from last 2 weeks, wasn't there before rain... Please address it
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भारत। (@bhrata101) reported@BSNLCorporate your Haat at Houz khas MTNL exchange is a very very poor joke, its shameful that in today's day n age u should have the Haat on the 3rd floor of the dilapidated unattended building without a lift , to pick up a Sim card, learn from corporates, learn to serve
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PANKAJ JHA (@PANKAJJHA35093) reportedSearching for network position in full Mumbai city BSNL MTNL mobile network coverage not available @BSNL_BIHAR
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Common Man (@D_Common__Man) reported@wegro_app Even with the Govt guarantee, this negative watch is concerning. If BSNL is already running the Delhi & Mumbai operations since Jan, what exactly is the plan to fix MTNL's massive debt & liquidity issues? It's basically a shell now.
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NMN SGR (@nmnsgr) reported@piyush_trades @SatanAtWink They did BSNL MTNL are being run by govt even though they make losses Nothing else is possible from govt side If you are concerned switch your connections onto BSNL MTNL I did and don’t feel the difference in calls and network Infact it works in remote parts of the country
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BSNLCare (@bsnl_care) reported@00Sandeepkumar Dear Customer, We sincerely apologize for the inconvenience caused. We understand your concern regarding the difficulty in accessing Dolphin 3G connectivity, particularly for essential services such as OTP and SMS. As per the update received against your previous complaint, the MTNL team has examined the issue and confirmed that all nearby 3G and 4G sites are currently functioning satisfactorily. To further improve mobile network coverage and service quality in the area, additional sites are planned under the ongoing 4G expansion programme. The planned network expansion is expected to provide better coverage and connectivity in the area. We request you to kindly bear with us while the network improvement work progresses. We value your continued association and appreciate your patience and understanding. Regards, BSNL Care (Shatrughan)
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भारत। (@bhrata101) reported@DoT_India @DoT_India @PMOIndia your Haat at Houz khas MTNL exchange is a very very poor joke, its shameful that in today's day n age u should have the Haat on the 3rd floor of the dilapidated unattended building without a lift , to pick up a Sim card, learn from corporates, learn to serve
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RAHUL SINGH (@ruchirsingh) reported@JM_Scindia Sir, MTNL customer care does not work. Nor I am able to port my number to other service provider. I have Rs 1800 in my prepaid balance despite that I am recharging monthly. I get this message. ur account balance you only have Rs.0.05 valid until 21-06-2026.recharge.
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Yogi (@abhiyogi) reported@Ajaykumaarji @airtelindia BSNL was the best! I had a BSNL in Karnataka and then MTNL sim (in Mumbai) and it was too good, and I used to get signal even in the most remote areas. Unfortunately private sector killed it and I had to switch to a private service provider
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Adi (@Varunbro57) reported@MTNLOfficial Hello team very sad to see that mtnl is still not able to provide network coverage in various parts of delhi something should be done for the same for sure though
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BSNLCare (@bsnl_care) reported@hbkprashant11 Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)
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BSNLCare (@bsnl_care) reported@vityazaman Dear Sir, Kindly visit the nearest MTNL office or contact customer care at 1800-180-1503 for more information and updates. Regards BSNL-Care(Dinesh)
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Ocean Wave (@Dynamo_2024) reported@volklub @dakuwithchaku Look at the intelligent support provided by BSNL. If you contact their customer care, whether through social media or their helpline number, they simply say, 'Sir, please visit your nearest MTNL and BSNL office to get this information. 1 of 2 .....
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BSNLCare (@bsnl_care) reported@ghaniahuja Dear Customer, We sincerely apologize for the inconvenience caused. We understand your concern regarding BSNL roaming availability in Mumbai and New Delhi. BSNL plans and services have provisions for national roaming, including the MTNL network in Mumbai and Delhi, subject to the applicable plan and network/service conditions. Your complaint (Docket No. H1630192723958) has already been escalated to the concerned team. We request you to kindly bear with us while the team investigates the issue and provides a resolution. Regards, BSNL Care (Shatrughan)
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BSNLCare (@bsnl_care) reportedDear Customer, We have received a response from the concerned department stating that the number does not belong to Faridabad BA. Kindly contact SDO MTNL Faridabad at 9868138737 for further assistance. Also, please share the SIM registration address so that we can assist you further accordingly. Regards, BSNL Care (Mubeen)