MTNL Outage Map
The map below depicts the most recent cities in India where MTNL users have reported problems and outages. If you are experiencing problems with MTNL, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
MTNL users affected:
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 7 |
| Hyderabad, TG | 3 |
| Burhānpur, MP | 1 |
| Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Wear a Mask, Get Vaccinated
(@ramya_krish1080) reported
@vaiju7 The surrender process was a breeze. Just go to your nearest MTNL exchange with a written application & your aadhaar card. Within 5 mins, the customer service officer pulls out your ph record details - deposit, dues if any etc. & an acknowledgement. Line disconnected by EOD!
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gohansh
(@gohansh1) reported
Its just not my case, my issue. Whole transport nagar was digged up and all phone lines dead. People have been calling MTNL complaint number but nothing happened. They have reached out to me after my phone line was fixed.such a big loss to govt. @AshwiniVaishnaw @MTNLOfficial
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Priyanka
(@Priyank00425791) reported
@SBICard_Connect @Iqbalrocks6690 Facing same issues SBI Card credentials as entered by you are incorrect. Please try again or call up the SBI Card helpline on 39 02 02 02 (prefix your city code) or 1860 180 1290, 1800 180 1290 (only for MTNL and BSNL users) My application id: 2533508072897
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Mike Desai
(@MikeDesai) reported
from
New Delhi, National Capital Territory of Delhi
I am unable to open many sites on my MTNL fiber optic broad band. Sites lead to adware-malware sites. I have checked my computer for any threats - all clean. So it is an issue with MTNL. Anyone else facing a similar issue? @MTNLOfficial
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MTNL
(@MTNLOfficial) reported
@Prashantktsing @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details , Alternate contact no. & email id. @MTNLMbiOfficial
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Vaijayanthi
(@vaiju7) reported
Ok. My endless list of cribbing. Does anyone know what happened with 35kcr BSNL/MTNL revamp? The office which was an entire complex at Belapur has totally shut and for weeks MTNL has none to even attend to any complaints. What an awful mess and wasted money.
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KEDAR HATIM
(@HatimKedar) reported
@MTNLMbiOfficial To all mtnl users do port your sim asap as from last 6 months they don't have any sim card in their gallery. If anything goes wrong with your sim then they can't help you out. Then you need to take a new number from another provider & update it all the places..
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ScooterL
(@ScooterLibby218) reported
@Firezstarter1 @Sandeep_Mave With the driving and parking habits of Indians - doubt it will ever happen - no one throws garbage on the streets in China, have you visited a Govt office in China vs say in Mumbai or Delhi. Try MTNL in Delhi ..
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Rajesh A
(@asarpotar) reported
@JagdeepDESAI9 @MTNLMbiOfficial @MTNLOfficial Try calling MTNL on payment issues - they tell you to send all payment details to personal gmail accounts. You complain - they answer - thats how we work. Take it or leave it
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ASP
(@Want_a_Change) reported
No positive response from MTNL when complaint raised
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MTNL Mumbai Official
(@MTNLMbiOfficial) reported
@JagdeepDESAI9 Dear subscriber, MTNL will never sms/calls/whatsap for Tele. verification of your KYC. Do not download Apps suggested by fraudsters to avoid any financial loss.
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ashwinikumarphulzele
(@incubusashwin) reported
@nch1915 i want to registered complaint against @JioCare @reliancejio i port my number from mtnl to jio but still they didnt activate my plan, i order sim online. unable to contact jio customer care.
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Prashant
(@Prashantst7036) reported
@ANI @Hardik_indian India is graveyard for telecom companies apart Oil. Who got support to destroy all other. Bsnl mtnl vodafone idea on verge of dying next in q will be airtel after monatarium is over. Goi actions are promising but pace is slow.. 2g speed actions in 5 g era.. #vodafoneide
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JIMMY XAVIER
(@francisjimmax) reported
@MTNLMbiOfficial @MTNLOfficial not receiving my important OTP for past few hours and when I try to dial 1503, I am getting not registered on network error. Is there a major blackout of mtnl in Mumbai or did my sim suddenly get deactivated, pls help.
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MTNL
(@MTNLOfficial) reported
@SUnistu @DoT_India MTNL nearby sites in this locality are working satisfactorily. More sites in this area are needed to improve the indoor coverage at customer premises. In next phase of mobile expansion more sites shall be planned in this area.
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