MTNL Outage Map
The map below depicts the most recent cities in India where MTNL users have reported problems and outages. If you are experiencing problems with MTNL, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
MTNL users affected:
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Mumbai, MH | 13 |
| New Delhi, NCT | 2 |
| Delhi, NCT | 2 |
| Noida, UP | 2 |
| Greater Noida, UP | 1 |
| Pune, MH | 1 |
| Jewar, UP | 1 |
| Shirāla, MH | 1 |
| Gurgaon, HR | 1 |
| Azamgarh, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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akshay mittal
(@izakshay) reported
from
New Delhi, National Capital Territory of Delhi
@MTNLOfficial complaining for dead phone and no internet since 1 month but great MTNL officials close the ticket without resolving the issue. This has happened with me 5 times. Tel- 01125223599. Even mailed to appellate authority but no response. @GoI_MeitY @jagograhakjago
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Sanjucta Kabasi
(@sanjucta1991) reported
from
New Delhi, National Capital Territory of Delhi
@rsprasad my mtnl no is 23815123. My phone and internet is dead for since commencement of lockdown. My modem stopped working. I am billed every month. No action has been done on my complaints. Kindly look into the issue asap and take strict action.
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parul kumar Khandelwal
(@parulkumarKhan1) reported
from
New Delhi, National Capital Territory of Delhi
@rsprasad Respected Sir.. I think you should look into MTNL services.currently they are providing worst services to their customers..as a individual customer I am really dissatisfied with services.
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salim a qureshi
(@sq2104) reported
from
Mumbai Suburban, State of Mahārāshtra
Hi @JioCare myjio application is not working when connected to mtnl home broughtband wifi Not providing any information
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Sanjay
(@Sanjay06367764) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial my number 022 26300443 is not working. I have tried MTNL Custumer care but not getting connected. Please let me know whom to contact.
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Dinesh Gosar
(@dinesh_gosar) reported
from
Mumbai Suburban, State of Mahārāshtra
@myBESTElectric @myBESTElectric Back side of MTNL Bldg And Avanti apartment near Shanmukhand Hall Gandhi Market Sion More than 8 To 10 street lights pole not working from 4 to 5 days please look into this matter as soon as possible
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Sandeep Prabhakaran
(@sandeep19april) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial the worst service continues, heart of mumbai, we don't have internet via MTNL, its been 10 days, mtnl official enjoying their free salaries.
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Lonny Breaux
(@sps93) reported
from
New Delhi, National Capital Territory of Delhi
Almost all the District Court Judges have MTNL Broadband/FTTH Connection at their home or in the court and 8 out of 10 judges have connectivity issues due to outtage during virtual hearings. We see it everyday. Shouldn't MTNL be pulled up for this? @barandbench @LiveLawIndia
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DR J S SURI
(@DRJSSURI) reported
from
New Delhi, National Capital Territory of Delhi
@MTNLOfficial our MTNL telephone is defective for 15 days and we have complained 4 Times. Every 2 / 3 days, they clear the complaint with out rectifying. Please help me to resolve the issue
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Franchua D'Souza
(@Thesilenthummer) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial with the broadband connection and service getting worse by the day, I'd like to discontinue my broadband with MTNL. Please have someone call me (hopefully I get a call at least for this) #mtnl
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Dinesh Gosar
(@dinesh_gosar) reported
from
Mumbai Suburban, State of Mahārāshtra
@myBESTElectric Back side of MTNL Bldg And Avanti apartment More than 8 To 10 street lights pole not working from 4 to 5 days please look into this matter as soon as possible
-
Sanjucta Kabasi
(@sanjucta1991) reported
from
New Delhi, National Capital Territory of Delhi
Also, none of the helpline number of mtnl is in existence. Customers like us are suffering. We are paying bills without having any service. Sir, if the restoration of connection is not possible I request you kindly refund my money.
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SUNIL KUMAR SAXENA
(@saxena7001) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial @mtnl Kindly attend the complaint no 1816. Pending since 15 days.
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Rohan Rane
(@Rohan_Rane1) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial @TRAI our landline is not working now since month , ur all complaint nos always busy don't no with whom they r speaking also made online complaint Docket No 9265 on date 9th July still yet no one attended and resolved .Should we think MTNL Mumbai is getting close
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Delhi Goods Transport Organisation
(@DelhiGoods) reported
from
New Delhi, National Capital Territory of Delhi
@rsprasad @MTNLOfficial I registered a complaint with MTNL for their broadband services on 5 Aug 2020 docket no 6134....no response yesterday called up 23782368. Mr.Pandey around 1.30PM nobody turned up-after 4.30PM again called up three times no response.
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