MTNL Outage Map
The map below depicts the most recent cities in India where MTNL users have reported problems and outages. If you are experiencing problems with MTNL, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
MTNL users affected:

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Mumbai, MH | 8 |
Delhi, NCT | 2 |
Hyderabad, TG | 2 |
Lucknow, UP | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Pawan Kumaar (@pawankumaar5) reported
@RahulGandhi Who has sold ICICI Bank, HDFC Bank, Unit Trust of India . No one is ready to deal with Govt. Sector Bank Now, No one want to use BSNL or MTNL mobile . Pls check your mobile it may also of a pvt service provider 🤢
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dhanshekhar (@dhanshekhar3) reported
MTNL, lines out of service from past 6 months, multiple complaints, no result, only reply no technician but a call regularly for pending bill for the period when the phone was dead. RIP #MTNL#
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Anil (@AnilGanti) reported
@whizkidd Bruh, hold on to the landline as much as possible. Yeh mobile network ka locha hogaya toh ek sureshot way rahega to get in touch with people. That's why I still pay MTNL every month for what is essentially a desk ornament.
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RAJESH (@Rajesh_0670) reported
@MTNLOfficial @DoT_India @MTNLMbiOfficial Can I get some timeline from MTNL for resolving the issue.
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Sunil Vaishya (@SunilVaishya10) reported
@VoiceOfKharghar Our observation in Sector 21 MTNL lane: Some of the society get only 2 to 5 unit water but who use Motor they get more then 35 to 54 unit water. Please do something. Its a serious issue need to resolve.🙏
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Kailas Mundhe (@kailaspanditrao) reported
@MTNLMbiOfficial Our Haji Ali Post Office broadband 23536437 not working from one Month and we also raised docket in last week docket No 31 and several time visit to MTNL Cumball Hill Telephone Exchange and meet to Rakesh Kumar. But they not co operate with us.
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MTNL (@MTNLOfficial) reported
@Samarviews @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address
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MTNL (@MTNLOfficial) reported
@Rajesh_0670 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address @MTNLMbiOfficial
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Colvyn J Harris (@ColvynHarrisPOV) reported
@MTNLOfficial I’m really hoping that MTNL vanishes asap. Can’t understand what role they play and why they cannot resolve billing issues. One dumb AVR reminds me of nothing!! #Shameful. @TRAI
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PRITISH PARIDA (9999929874/9999129874) (@PRITISHPARIDA) reported
@MTNLOfficial Hi MTNL Team I am facing poor signals in Delhi NCR region while I am in roaming. Specially the indoor coverage is very poor. My BSNL numbers are 9583601234 belonging to Haryana Circle and 9999129874 belonging to Odisha Circle. I am facing frequent call drops.
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Pramod R (@pramod_r5353) reported
Hi @MTNLMbiOfficial @MTNLOfficial I want to surrender MTNL landline. Can I do it online? Your customer care number 022-22073976 is saying invalid number.
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MTNL (@MTNLOfficial) reported
@VarunSh35221391 @SahaniAbhishek_ We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address
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Vinay Biyani (@vinay_biyani) reported
@MTNLOfficial Shame on MTNL . A complaint for refund pending for past 4 months has still remained unresolved although mails , complaints registered with appropriate authorities. This is the reason why it is in loss as they don't care for customers , whatever is left.
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sam (@sam51079171) reported
@MTNLMbiOfficial docket1706 Telephone 24119677 problem is not at area level but connection between MTNL line & phone is bad & internal phone line in premises is bad. please take care of URGENTLY this is nursing Home & if patients affected mtnl is responsible
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MTNL (@MTNLOfficial) reported
@sanjayghanshani @MTNLMbiOfficial @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address