MTNL

MTNL Outage Map

The map below depicts the most recent cities in India where MTNL users have reported problems and outages. If you are experiencing problems with MTNL, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

MTNL users affected:

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 4
Delhi, NCT 3
New Delhi, NCT 2
Greater Noida, UP 1
Pune, MH 1
Jewar, UP 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @DilSayRight @DoT_India For escalation and resolution of your grievance,pls mention city name/code where you are using the service of MTNL&contact no.

  • Rajsoraba RajSora (@Rajsoraba) reported

    @JabberwockySla1 @vatrohit77 @seriousfunnyguy And what is your solution??? Make everything run by govt companies and let consumers be on their mercy??? We have already seen how effecient they are like air india, BSNL MTNL and the list goes on....

  • OmkarP_ Omkar Paranjape (@OmkarP_) reported

    @MTNLOfficial Our landline phone not working. We have filed a complaint on this - 022 5366427 - number multiple times but no response from Charai, Thane MTNL office. Please look into it.

  • TheWrathOfKaali Niti (@TheWrathOfKaali) reported

    @Blossom_077 @MTNLOfficial Very bad service MTNL. Disappointed!!!!

  • vaibhavangne Vaibhav Bhaskar Angne (@vaibhavangne) reported

    @DoT_India Are you seriously planning to close down MTNL? My landline no. 24378477 is not working since last so many days and nobody is bothered to attend the complaint. My 82 yr old mother hav tht no & there is no other way 2 contact her. Hope problem will be solved

  • NeerajGBN Parpanchi Sinha (@NeerajGBN) reported

    @MTNLOfficial I want to change my MTNL Connection plan, but website is not responding, please help me

  • sradha03 RADHEKRISHNA (@sradha03) reported

    What is wrong with MTNL.  When the line is not operational, how can the remarks appear that no complaint pending when the  line is dead since February 2020 and still not working even this date, 22.02.2021,  I am billed diligently by your Billing Dept. since February 2020.

  • samirsshah3 samir s shah (@samirsshah3) reported

    @MTNLMbiOfficial MTNL landline+broadband is down since a year. Numerous complaints unanswered. The linesman says it's because MTNL is converting to fibre. Every month rental is still being charged. Is it legal to charge for services not rendered ??????

  • sradha03 RADHEKRISHNA (@sradha03) reported

    What is wrong with MTNL.  When the line is not made operational, how can the remarks appear that no complaint pending when   phone is dead since Feb. 2020 and still not working even this date, 22.02.2021, I am billed diligently since February 2020.

  • RightistC Eat.Sleep.Code.Repeat (@RightistC) reported

    @ponram1 @APanagariya What about Air India, Coal India, SAIL, BSNL, MTNL, Scooters India being continuosly repeated every year with continuous losses. To the extent that finally they had to be shut down; thus, poof! goes the tax payers money forever! If there is 1 example, there r far too many PSU egs

  • pramodnangia1 Pramod Nangia (@pramodnangia1) reported

    @MTNLOfficial Telephone complaint not addressed for 4 days now. Complaint No. 53 of 19/2/21, not redressed till now. How long will it take? MTNL has to buck up.

  • _logik Abhishek Upadhya (@_logik) reported

    @nshantin hi, I came across your medium posts on BBPS. Need your help. I was looking for data on monthly bill transaction volumes segmented by Bill type or by Billing entity (bescom, mtnl etc ) - is this data available anywhere?

  • Shruti_444 Shruti (@Shruti_444) reported

    @MTNLOfficial every second day the landline is dead and internet doesnt come on complaining dey jst gv new docket no horrible service frm MTNL frm last so many days der is no internet n dead line n u keep on sending bill

  • Prashan02719177 Prashant Aggarwal (@Prashan02719177) reported

    @mtnl services are ****

  • bcpandey29 Bikash Ch. Pandey (@bcpandey29) reported

    @MTNLOfficial despite complaint my broadband of 011-29916751 is not being attended. Had I taken Airtel number, this would have been attended immediately. For mtnl consumer has to wait for weeks together. Disgusting.

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