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MTNL

MTNL Outage Map

The map below depicts the most recent cities worldwide where MTNL users have reported problems and outages. If you are having an issue with MTNL, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

MTNL users affected:

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Mumbai, MH 4
New Delhi, NCT 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • SGowharNazir
    Gowhar Nazir (@SGowharNazir) reported

    @BSNLCorporate @MTNLOfficial I am MTNL Delhi Dolphin postpaid mobile number user. I received a 4G sim card of BSNL recently after SIM replacement. Can you clarify if 4G network services are operational in Delhi via BSNL network or MTNL?

  • BuieBedi12
    BuieBedi🇺🇸|🇮🇳|🇦🇹|🇪🇺 (@BuieBedi12) reported

    True. So True. I remember when my father died in 88, I was barely a teen. We had two LAN lines. I was trying to get one transferred from Delhi home. I was young and naive. MTNL guy was corrupted and I had no help from family. He took our one line to transfer the other one. India has come a long way looking at those days.

  • ShishirAazad
    Shishir Chaturvvedii (@ShishirAazad) reported

    @airtelindia My complaint number is 11032318198. No action since morning. When i contacted Khanpur, Delhi Airtel service store, they said our line man will come tomorrow. Such poor service. Kindly help. Even Mtnl's service was better than this.

  • AnandMestry
    Anand Mestry (@AnandMestry) reported

    How ? How you will keep BSNL Running, I have a BSNL Card and no network is available because somehow MTNL is on way to closure of business. And chances are BSNL will follow the suit despite assurances from government. This companies are deliberately side-lined, kept them behind to benefit private companies like Jio, VI, Airtel. And it's not a secret, when BSNL still do not have 5G network.

  • princepoptimus
    Loustinianós Augustus (@princepoptimus) reported

    The evidence-based conclusion — no spinning, no partisanship: UPA deserves genuine credit for: ✅ INS Vikrant keel, Vikramaditya deal, P-75 contract ✅ RTI, Aadhaar foundation, nuclear deal ✅ CPSE framework (Maharatna/Navratna architecture) ✅ T-90 armour, C-17 airlift, Arjun Mk1 induction ✅ IIT/IIM expansion, MGNREGA, RTE UPA's honest failures: ❌ 28-year artillery gap (not broken despite 10 years in power) ❌ NPA crisis — hid ₹8–10L cr bad loans via CDR ❌ World's #1 arms importer; domestic industry starved ❌ MMRCA: 10 years, 0 jets, 0 orders for HAL ❌ No insolvency law — defaulters ruled banks ❌ Bofors, AgustaWestland — defence procurement corrupted NDA's record: ✅ Artillery drought ended. INSAS replaced. Ammo indigenised 91%. ✅ IBC 2016 — paradigm shift in creditor rights ✅ Defence exports 34×. Production 3.3×. ✅ Vikrant commissioned. Arihant + Arighaat operational. ✅ Operation Sindoor — 9 targets, indigenous weapons, validated. NDA's honest gaps: ❌ Kaveri engine still stuck (multi-decade inherited problem) ❌ P-75I unsigned (2026) ❌ Disinvestment targets repeatedly missed ❌ Agnipath: bold idea, rushed rollout ❌ BSNL/MTNL — still unresolved The bottom line: on public sector, defence, banking, Navy and Army — NDA's structural record is stronger. UPA's contributions were often real but came with corruption, paralysis, and hidden rot. NDA fixed the rot — expensively, sometimes slowly, but durably.

  • JNazirS
    J (@JNazirS) reported

    @kayezad @MTNLOfficial Everyone was given VRS. Same und. cable issue, we paid bills for 2-3 months and then stopped. It was an old no. MTNL shamefully sent bills for 6 mnths more. Complaints online, offline, nothing happened.They took us to Lok adalat twice. Paperwork was strong, judge blasted them.

  • ajayajmera
    Ajay Ajmera (@ajayajmera) reported

    @BSNLCorporate Facing so much issues on connectivity at Delhi airport T1, T3 and Railway station. Even not able to provide OTP to lounge. Every time connectivity issues over frequent interchanges MTNL and BSNL at Gurugram

  • amishmm
    amishmm (@amishmm) reported

    @BSNL_MH Ported from MTNL Mumbai to BSNL 4G on 6th April. From yesterday, network connects to Vi 4G OR Dishnet 4G but not showing VOLTE symbol. No calls, no SMS. How to resolve?

  • IndiaPostOffice
    India Post (@IndiaPostOffice) reported

    @twittosmj We regret the inconvenience. Heavy rain disrupted MTNL lines, causing a network issue at the Post Office and interrupting postal services. The network is now restored and all postal services are working properly. Members of the public are requested to avail postal services.

  • ShivnathYa54665
    Shivnath Yadav (@ShivnathYa54665) reported

    @bsnl_care Sir Ji Dwarka sector 6 MTNL office Janak puri district centre Delhi mein jitne old tower Hai kab upgradation honge Bsnl 4G khud ka Network

  • amishmm
    amishmm (@amishmm) reported

    @bsnl_care I dont have MTNL SIM. I have BSNL 4G SIM. Handset is Realme Narzo 90x 5G, launched just recently. Jio and Airtel VOLTE is working fine in same handset. Why is BSNL VOLTE not working?

  • KalbCal
    Subrata (@KalbCal) reported

    @BsnlMumbai after taking over mumbai mtnl, service goes more worst

  • ammdispose
    Amm (@ammdispose) reported

    @bsnl_care Is MTNL 4G available in Mumbai? I used to get signal earlier and then no signal from past 6 months. I was told that it is due to tower upgradation to 4G. Six months passed still no signal!

  • PaidFreeDroid
    PaidFreeDroid (@PaidFreeDroid) reported

    @Indianinfoguide Latency: Jio led with 20.33ms latency - Airtel was actually worst at 43.76ms despite being second in download speed. MTNL 22.84ms, Vi 37.57ms. Voice quality: Jio topped voice quality with highest Mean Opinion Score of 4.36. Best call setup time at 0.56 seconds. Call Setup Success Rate: Jio and Vi both above 99%, Airtel only 97.22%. Airport route coverage: Poor signal on just 0.15% of Noida–IGI Airport route for Jio vs Airtel 0.41%, Vi 0.57%, MTNL 72.48%. Airtel paradox: Second fastest downloads but WORST latency. Upload speeds and consistency matter too.

  • AsifKha07371541
    Asif Khan (@AsifKha07371541) reported

    @IndiaPostOffice Amazing job done by psm colony post office. 4 days department is not working due to mtnl internet is down. Secondary line money went into corruption. No accountability. Can someone take action?

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