MTNL Outage Map
The map below depicts the most recent cities in India where MTNL users have reported problems and outages. If you are experiencing problems with MTNL, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
MTNL users affected:

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Mumbai, MH | 8 |
Bengaluru, KA | 2 |
Lucknow, UP | 1 |
Ludhiāna, PB | 1 |
Hyderabad, TG | 1 |
Delhi, NCT | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Balakrishna Shetty (@ballakrishna85) reported
@AshwiniVaishnaw , @narendramodi,please look into MTNL migration to cloud on 30th July has led to no email service to MTNL customers, I had email of MTNL since last over 25 yrs, now its blocked, there is no access by MTNL webmail, there by I do not know when will start, pl help.
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Vikash Kumar (@VikashK40172205) reported
I have unable to use bsnl no in last 24 hour due to network not available. please check and solve the problem my no 8278027973 and my location East Delhi Laxmi Nagar 110092.i have share all details but bsnl and mtnl company didn't reply. @BSNLCorporate @MTNLOfficial
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piya (@PrynkaSingh01) reported
@MTNLOfficial @DoT_India Hi, It's MTNL pole not my personal property. It's broken which needs to be fix from it's root. Remove it or fix it. It's hanging from more than 3 months approximately. Plz visit the site as soon as possible and fix it. Also, plz check DM.
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卐 मुक्त 卐 (@MuktTalks) reported
@shri_v BSNL/MTNL are already under government, they have been incompetent since their beginning. Perhaps you are not old enough to know how bad they used to be before Indian bankruptcy of 1991 and subsequent introduction/competition of private players.
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sandeep sawant (@samsandysam) reported
@MTNLOfficial @MTNLMbiOfficial @DoT_India MTNL line and Broadband completely down. No one attending call as well. How can i get help asap. I DM MY landline number
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SUDHIR L DANI (@DaniSudhir) reported
@MTNLOfficial @DoT_India That I know already and hence I reported you. Being responsible authority it's your duty to take legal action against those who are misleading customers by using MTNL Name.. I am ignoring same, but you don't ignore it because they may trap other MTNL customer with fake messages
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Krishan Gulhar (@GulharKrishan) reported
@narendramodi On one end GOI is selling bad and good PSUs for limiting its liability. On the other end it is sinking 1,64,000 crores in reviving doomed BSNL AND MTNL. I am not able to understand intent of GOI. And no one is question this. Tax payers money is being sunk in NPA.
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VIJAYAKUMAR J (@VIJAYAK45400293) reported
Buy Tech Mahindra HFCL Tv 18 Power cos Tata power torrent power Network 18 Redington MTNL Quick heal ITI Vindhyatel If 5G rollout about stocks will fire Orders must received sooner or later
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Vikash Kumar (@VikashK40172205) reported
We have unable to use my BSNL no Due to network not available @BSNLCorporate @mtnl @PiyushGoyal
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MTNL (@MTNLOfficial) reported
@Anukuls @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your concerned MTNL no.
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MAHENDRA Goel (@MAHENDRAGoel13) reported
@ANI replenishment of BSNL not wise MTNL and BSNL have become white elephants and are praying only on government support oxymoron when many private Telekom operators made their hey days and encashed technological advancements these PSU never took any initiative to remain in the market
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Milind Mayekar (@MilindMayekar3) reported
Worst network service by MTNL mumbai in Worli Road area, need improvisation urgently @AshwiniVaishnaw @MTNLOfficial @CETTM_MTNL
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Vipin Gupta (@Vipinkmrgupta) reported
@MTNLOfficial @DoT_India No one visited, attended Complaints. What a joke by MTNL, Complaint attended and resolved.
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Debraj (@Debraj222) reported
@MTNLMbiOfficial Land line no 25292035 complaint on Friday 29th July under Docket no 7656 Still my internet is intermediate and some time no internet. There is no resolving support received from MTNL .I wonder how many days should I put up with this.
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Anil Suchdev (@anil_suchdev) reported from Mumbai Suburban, State of Mahārāshtra
@sanket If the Government run BSNL and MTNL will provide on par service (which they are in fact capable of) who will turn to the private players. This is a deliberate attempt so that those intending to benefit can fill their coffers.