MTNL Outage Map
The map below depicts the most recent cities in India where MTNL users have reported problems and outages. If you are experiencing problems with MTNL, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
MTNL users affected:

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Mumbai, MH | 12 |
Bengaluru, KA | 2 |
Lucknow, UP | 1 |
Ludhiāna, PB | 1 |
Hyderabad, TG | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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dshH💤 (@1_theDash) reported
@Howzzda_Josh @Rabipandacug Wonder how and why Govt take decision after decision to damage already reeling BSNL & MTNL with backup and thought process. Every telcos in India is China dependent expect Jio. Think to note Jio inked their deal with Qualcomm recently only. Mota bhai roxx
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Dr. Rudal Maurya (@rudalmaurya) reported
@rsprasad MTNL Internet 20886566 is not working. Children have missed online classes & exams.On Saturday they didn't do. Being Sunday all ground staffs are on leave. Monday also classes will missed because start at 7:45 am. Seriously thinking, shift to private service provider.
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Dr. Rudal Maurya (@rudalmaurya) reported
@MTNLOfficial Sir, Digital India??My MTNL FTTH 20886566 is not working since 1 pm 19/12/20. Immediately inform to related officer but no help. All online classes, exams etc are missed. Why not 24X7 services by MTNL? This is reason people are choosing pvt services.
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Kailas Mundhe (@kailaspanditrao) reported
Worli Sea Face Post Office, Worli Koliwada, Mumbai-400030 Landline Number 24369273 Complaint Number 9257 We contact to local MTNL exchange Adarsh Nagar, they said we not have any lineman for resolve the issue.
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Shihab (@shihabsamath) reported
@MTNLOfficial @DoT_India My Landline telephone is not working since last two months... No action on complaints registered. But Shamelessly Bills are being sent everymonth. When MTNL services will improve
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Dr. Rudal Maurya (@rudalmaurya) reported
@MTNLOfficial MTNL Internet 20886566 is not working. Children have missed online classes & exams.On Saturday they didn't do. Being Sunday all ground staffs are on leave. Monday also classes will missed because start at 7:45 am. Seriously thinking,shift to private service provider
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Dr. Rudal Maurya (@rudalmaurya) reported
@rsprasad Sir, Digital India??? My MTNL Internet 20886566 is not working since 1 pm 19/12/20. Immediately inform to related officer but no help. All online classes, exams etc are missed. Why not 24X7 services by MTNL? This is the reason to choose pvt services.
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MiLinD (@milind00) reported
Frequent disconnection of MTNL Triband. Customer no 2031436093. Resolve this ASAP.
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Ekpal Singh (@ekpal_singh) reported
@MTNLOfficial @rsprasad @TRAI my mtnl landline 01123613714 in delhi is dead from march 2020. Multiple complaints and visits to exchange have not resolved the problem. Bill keeps coming. Please resolve this issue.
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Karma (@Karma19069038) reported
@Jaggitaunque @navikamboz @ChandrakantAke2 The government has made it clear that telecom companies BSNL and MTNL will not be sold. It has instead suggested a four-way revival plan and Voluntary Resignation Solution (VRS) to cut cost. The companies will not get privatised says Sanjay Dhotre, MoS for communications. Hmmm
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Monika Yadav (@monikareporter) reported
No plan to sell BSNL, MTNL as both provide public service in natural calamity
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Devendra Rane (@rane_devendra) reported
And now past two days getting disconnections for Broadband as well every 10-15 mins. This is really disappointing that even after raising complaints nobody has turned up to address those. If this is the way MTNL is going to give service then soon it will have to shutdown
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Harshad tak (@harshad_tak) reported
@MTNLMbiOfficial my mtnl line is dead from last 1 month I had given complaint so many time still not resolved my Docket no 5831 mtnl no is 28839823 Docket no 9039 mtnl no is 28881391 Docket no 9042 mtnl no is 28881392 My alternate no is 9136860319 @MTNLOfficial @pravin_punj
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Nav Dosanjh (@NavDosanjh4) reported
@nstomar @narendramodi Did U bring black money back?Did u transfer 15 lakh in each account?did BSNL,MTNL survived?Railways & Airports still under india?Where did 700 million from WHO gone?what was need for bjp parliament when poor are suffering?u still want us 2 believe u? #FarmActsAreUnconstitutional
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Devendra Rane (@rane_devendra) reported
@MTNLOfficial @MTNLMbiOfficial @DoT_India Raised two complaints 7520 and 7522. Landline not working since months now. Visited nearby MTNL office gave complaints but no action on it. What kind of customer experience is this?? Started to give up on MTNL