MTNL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

• Phone (49%)
• Total Blackout (29%)
• Internet (20%)
• Wi-fi (2%)

Live Outage Map

The most recent MTNL outage reports came from the following cities: Jaipur, Chhindwāra, New Delhi, Lucknow, Delhi, Chandigarh, Hyderabad, Mumbai, and Mumbai Suburban.

City	Problem Type	Report Time
Jaipur	Internet	4 days ago
Chhindwāra	Phone	12 days ago
New Delhi	Total Blackout	15 days ago
Chhindwāra	Internet	15 days ago
Lucknow	Internet	15 days ago
Chhindwāra	Phone	24 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BSNLCare (@bsnl_care) reported 1 minute ago

  @msahluwalia Dear Sir, We understand your concern regarding the limited recharge options currently available to former MTNL customers in Delhi NCR despite various BSNL plans being promoted through messages, calls, and the BSNL app. We regret the inconvenience caused. Your feedback regarding the availability of additional prepaid plans and benefits for migrated MTNL subscribers has been noted and shared with the concerned team for review and consideration. We appreciate your valuable feedback and continued support. Regards, BSNL Care (Gopal)

• 
  EmraanQ (@imkhan0909) reported 6 minutes ago

  @MTPHereToHelp @MumbaiPolice Urgent attention needed at MTNL Signal, Jogeshwari West. Bike & gig riders frequently drive on the wrong side, many without helmets putting their lives and others at serious risk. Please deploy officers, and penalise violations. @mybmc

• 
  Uniqsols Foundation (@uniqsolsfoundtn) reported 6 minutes ago

  @MTNLOfficial why mtnl is not providing one yr prepaid recharge, Is not it deficiency in service?

• 
  Pooja Mishra (@PoojaMishr68298) reported 7 minutes ago

  @rutu609 @JioCare I am also facing same issue Even jio to mtnl call don't get connected

• 
  JustChill (@whatsuppfolks) reported 9 minutes ago

  @my_musings_ind Waiting for 6 months.? 6 months is too short We patiently waited for our MTNL connection for 2 years after submitting all required documents. Still did not get the landline. We only got a transfer & left the place.! Never got that connection

• 
  Tech Signal (@TechSignalX) reported 9 minutes ago

  📶 TRAI has released India's telecom subscriber report for June 2026. Subscriber additions: • Airtel: +2.98 million • Jio: +2.14 million • Vodafone Idea (Vi): +163K • BSNL: +94K • MTNL: -11K Airtel added the highest number of new users during the month. Which SIM do you use as your primary network? 🤔

• 
  Sukesh Tyagi (@sukutyagi) reported 14 minutes ago

  Will someone tell why mtnl network is so poor? Once it was one of the best service provider but now..

• 
  PANKAJ JHA (@PANKAJJHA35093) reported 16 minutes ago

  Searching for network position in full Mumbai city BSNL MTNL mobile network coverage not available @BSNL_BIHAR

• 
  mkl (@mklpoe) reported 19 minutes ago

  @BSNLCorporate @MTNLOfficial I have ported two MTNL numbers to bsnl. Unable to do tele verification through 1507. The customer care is not able to hear me. Please check your records for verifying how many times I have attempted this. How am I supposed to use the bsnl sims?

• 
  Cockroach (@genz_cockroach) reported 21 minutes ago

  @wegro_app Even with the Govt guarantee, this 'Rating Watch Negative' is a big red flag for MTNL. Their unsupported rating is already at 'CRISIL D' because of liquidity issues. If they keep missing the T-3 funding dates for the escrow, even the guaranteed bonds might face heat.

• 
  Aatul Patankar_Official©️®️ (@imatulpatankar) reported 23 minutes ago

  @bsnl_care @BSNLCorporate @bsnl_care why andheri east local 400093 does not have BSNL network when MTNL is so close. Can u check as per pincode and confirm.

• 
  Apnafuturekyahoga (@afterallyourmy) reported 24 minutes ago

  Bruhh wtf fire brigade ko call karna pada 😭and this fkin mtnl- all safe

• 
  M.J. (@MJ593051442) reported 26 minutes ago

  The advance plan to help the Scientists to quit It happened with ONGC & MTNL that's how the Corporates plan new Venture with zero expertise Pouching acclaimed talents & establishing their business Slowly ISRO HAL DRDO will rot away the same way Find the #RSSDesignerDTrail Time🌞.

• 
  भारत। (@bhrata101) reported 31 minutes ago

  @DoT_India your Haat at Houz khas MTNL exchange is a very very poor joke, its shameful that in today's day n age u should have the Haat on the 3rd floor of the dilapidated unattended building without a lift , to pick up a Sim card, learn from corporates, learn to serve

• 
  Ran (@ranros2020) reported 32 minutes ago

  @MTPHereToHelp please make the left turn at MTNL signal at SV road coming from Radisson hotel fully free. It creates long queues behind as the signal time is around 80 seconds. The left is quite open and vehicles can easily take a left without obstructing those coming from Malad side. Please consider

• 
  gummy #HOP1UM (@haguregummies) reported 32 minutes ago

  Hutch and Idea both merged with Vodafone (operating as Vi in India) Aircel went bankrupt Docomo and Telenor were merged with Airtel MTNL now mainly provides landline support as a subsidiary of BSNL

• 
  Boycott Mosquitoes (@TheRanaSanga) reported 34 minutes ago

  @ramprasad_c Air India is like BSNL or MTNL The employees don’t pride their own product Till it gets those new planes, I somehow feel things will remain the same Air India in my opinion also needs to hire the customer service manager from Chic fila

• 
  Bhanumurty Kolluru (@Bhanumurtyk) reported 35 minutes ago

  @ArunKum61029003 @mr_mayank Why BSNL failed to bill? Now please don’t tell me that Modi instructed. There may be some technical issues or legal issues! But thisxBSNL & MTNL could improve their service to get more customers but they don’t want. Y know how Semi govt org s work

• 
  अभिजीत मिठबावकर (@abhijit_____) reported 44 minutes ago

  **** THAT BASTARD, SOAB, WHO CAUSED LOSSES TO MTNL AND BSNL

• 
  Sanatani General Caste (Modi Hates Us) (@jaihind2047) reported 46 minutes ago

  @AshwiniVaishnaw MTNL and BSNL stopped. No network 🛜

• 
  Ocean Wave (@Dynamo_2024) reported 48 minutes ago

  @volklub @dakuwithchaku Look at the intelligent support provided by BSNL. If you contact their customer care, whether through social media or their helpline number, they simply say, 'Sir, please visit your nearest MTNL and BSNL office to get this information. 1 of 2 .....

• 
  Prasenjit | ಪ್ರಸೆಂಜಿತ್ | প্রসেনজিৎ (@jerremee) reported 48 minutes ago

  @Vidyut Affordable - yes, service reliability (at least for BSNL, never experienced MTNL) was not so reliable. If one faced issues, they were at the mercy of babus.

• 
  MUMBAI NEWS (@Mumbaikhabar9) reported 50 minutes ago

  𝐌𝐓𝐍𝐋 𝐂𝐥𝐞𝐫𝐤 𝐀𝐫𝐫𝐞𝐬𝐭𝐞𝐝 𝐢𝐧 𝐌𝐮𝐥𝐭𝐢-𝐂𝐫𝐨𝐫𝐞 𝐂𝐚𝐛𝐥𝐞 𝐓𝐡𝐞𝐟𝐭 𝐑𝐚𝐜𝐤𝐞𝐭 | Mumbai Crime Branch has arrested an MTNL employee in connection with a multi-crore underground cable theft racket, marking a major breakthrough in the investigation. Police suspect an insider network helped the gang target inactive MTNL cables across Mumbai.

• 
  Ocean Wave (@Dynamo_2024) reported 51 minutes ago

  @bsnl_care It's been over three years, yet BSNL has still failed on multiple fronts to roll out 4G and 5G services in the MTNL service areas.

• 
  Avinash Singh (@Singh_Avinash) reported 53 minutes ago

  @ajayrotti This obsession of terming every baggage of PSU era as “the family silver” is extreme among Indians. Air India, HMT, MTNL, BSNL and the list will go on. These are the among the worst thing to have happened that existed due to govt monopoly and struggled once opened to competition

• 
  PANKAJ JHA (@PANKAJJHA35093) reported 55 minutes ago

  @bsnl_care Very sadly inform to you government of India company BSNL MTNL mobile service unavailable but just opposite private company network available in all over Mumbai think and decide this is directly revenue loss of Indian government and Indian people

• 
  Anand Vasu (@anandvasu) reported 55 minutes ago

  We had just come back to his home in Govindpuri Extension. While I topped up the press club experience with an Old Monk and water, Jassi whipped up his standard but delicious one-pot pressure pan dinner. Faces stuffed we slept, only for him to rouse me three hours later. He was sleepless and decided that an impromptu trip to Kasauli was the right thing to do. We set off in the darkness and the cop who stopped us to ask where we were going got an earful: even my wife doesn’t ask me that, who are you? Was the extent of his response and the cop just smiled and waved us on. We had no hotel booking, no plan, but the air was cool and crisp even as Delhi baked. Having got there, of course he had work to do: and here he was a table parked in the one spot where MTNL signal was available. Of course it was his idea to take photos of each other in front of a tunnel on the train tracks, because, why not? Jaswinder Sidhu did this, and so much more for me. As a journalist he had healthy contempt for the English-speaking swish set that travelled the world and wanted to be close to the players: I was all of that. Jassi did not abide access journalism of any kind, and yet he saw something in me. Jassi indulged me, in his home, at mine, in press clubs around the country and in press boxes around the world. We played cricket together, ate, drank, laughed, and I occasionally cried. But he would not abide my tears because he did not suffer self-pity trips or wallowing. Words are not enough today, but they will have to suffice. I have not lost a friend: I’ve lost an example of many things I wanted to be when I grew up. He was not without fault, of course, and it would dishonour the honesty with which he lived and the unapologetic manner in which he was himself if I portrayed him as some sort of saint today, now that he is no longer with us. But, Jassi had admirable qualities: he always turned up for his friends, and I am fortunate to count myself among this number. He had an opinion and would share it, especially if it disagreed with yours. His would be the first call or message on days when I had a piece in the Hindustan Times that caught his eye. “Vasu, that is a very good story …” he would begin, and by the end of the conversation he would have gently but firmly shown me how it could have been so much better. Jassi would hate to be called a teacher or mentor, but I learned more from him than he will ever know. Today, I have not lost a friend. A person who reflected the best in me, unfailing supported me and never judged me for my many faults, is gone forever. I only hope he is in peace, because that is what he offered to anyone who was his friend in this chaotic, cruel world that many of us can’t make sense of. Go well my brother, you will always have your beloved Waheguru’s blessings and my love and eternal gratitude.

• 
  @Reporter /Special Post/ (@clrs_life) reported 57 minutes ago

  @pbhushan1 Multi crore loot by Airtel and Jio after BSNL/MTNL service evoparation

• 
  PANKAJ JHA (@PANKAJJHA35093) reported 59 minutes ago

  Searching for network position BSNL MTNL mobile in full Mumbai city @bsnl_care

• 
  BJP Minority Face (@TrueEnlighten) reported 60 minutes ago

  @EconomicTimes @JM_Scindia Sir, it will take just 2 simple actions to make MTNL best investor company but everytime Govt takes back it steps. 1. Merge MTNL with BSNL so both can have synergies and overall expenses and corruption goes down! 2. MTNL land bank of 30000cr can be leased. @TRAI