MTNL

MTNL Outage Report

Why is my MTNL service not working?

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours

The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

MTNL Outage Chart 02/23/2025 01:25

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will MTNL compensate me for the outage?

The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Total Blackout (38%)

    Total Blackout (38%)

  2. Phone (35%)

    Phone (35%)

  3. Internet (19%)

    Internet (19%)

  4. Wi-fi (5%)

    Wi-fi (5%)

  5. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent MTNL outage reports came from the following cities: Mumbai, Lucknow, Delhi and Hyderabad.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaLucknow Phone
IndiaMumbai Phone
IndiaDelhi Phone
IndiaHyderabad Total Blackout
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @dushyant_bjom @DoT_India We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.,Alternate no.&Add.@DoT_India

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @akbars600 We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.& Alternate contact no.@MTNLMbiOfficial

  • dhiren1981 Dhiren Parikh (@dhiren1981) reported

    @rsprasad Sir, how much time does @MTNLMbiOfficial need to fix a dead phoneline? My phone has been nonfunctional since March 8 and I do not see any movement after multiple visit to the MTNL office.

  • Jinu_twts Jinu (@Jinu_twts) reported

    71. BHEL (Bharat Heavy Electricals Ltd) 72. NTPC (National Thermal Power Corporation) 73. MTNL (Mahanagar Telephone Network Ltd) 74. GAIL (Gas Authority of India Ltd) 75. Bharat Electronics (16/28)

  • Ashish06081 Ashish (@Ashish06081) reported

    @MTNLOfficial @mtnl One week now same issue .... Are you looking this matter ? already dm my no....

  • amit_kcs Amit Thakur (@amit_kcs) reported

    @rsprasad Dear Sir, network coverage of MTNL in East Delhi is degrading day by day please improve it for increasing usability and saving it.

  • raunak_e_mehfil Raunak Mani (@raunak_e_mehfil) reported

    @MrSinha_ @AdvGautamsingh 1) Currently telecom prices of all companies are same 2) It was 4G which brought down the prices. In 1990s, it was around 25 rs/min by MTNL. By 2010 it was reduced to 25p/min. (Not bcj of Airtel/Voda, but due to 2G-3G) 3) GST is paid by consumers like us, not companies.

  • RahulDh38659199 fakeriwal (@RahulDh38659199) reported

    @MTNLOfficial there is no network of MTNL in my location. Location-naraina(Delhi) Pincode- 110028

  • mahindermansuk1 Mahinder (@mahindermansuk1) reported

    @MTNLMbiOfficial @MTNLOfficial Dear MTNL, My landline was down for 3 months and has just been started in December, why should I be charged for the period when it was not functional that too during a pandemic, when we needed services to function the most.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @smbilonia We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.,Alternate no.&Add.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @KINGKKAGGARWAL We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.,Alternate no.&Add.

  • amarwaingankar अमर वायंगणकर ☣ ☢ (@amarwaingankar) reported

    @MTNLOfficial for how much long MTNL Mumbai official site will be shut down. I want to file a complaint as my landline & wifi is not working. @PMOIndia

  • rajeshpoddar820 Raj 🇮🇳🇮🇳🇮🇳🇮🇳 (@rajeshpoddar820) reported

    @_JammuNews_ BSNL and MTNL will close down soon with huge losses to be paid by the Taxpayers 🤨

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @aneesh We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.,Alternate no.&Add.

  • jaynath65 Dr Jaynath Maurya (@jaynath65) reported

    @MTNLOfficial My number is25945693 my internet is not working since one week ,after repeated complaint no action has been taken , now I have decided to surrender number,by by mtnl

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @abebhaadmeja We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.,Complaint details, Alternate no.&Add.

  • anilsangeeta anilsangeeta (@anilsangeeta) reported

    @scribe_prashant You must use mtnl or bsnl sim . It will help workers job.

  • smbilonia Sagar atheist (@smbilonia) reported

    @MTNLOfficial Mtnl service not running in Biharipur PS Khajuru khas area please solve it

  • delsudhanshu Himsudha Tours And Travels Pvt Ltd (@delsudhanshu) reported

    @rsprasad our no 01122823501 is not working since last 3 months and the MTNL staff is unable to resolve the issue kindly find out solution to the problem why spoiling @narendramodi name

  • IndiaPostOffice India Post (@IndiaPostOffice) reported

    @Bhupendraising1 it is true that internet connectivity issue due to problem in MTNL server. Now, network connectivity of J. M. Road Post office is restored & working smoothly.

  • vij_80 विजय यादव 🇮🇳 (@vij_80) reported

    @whoketan @alamimam273 @PTI_News The Chai paani culture of BSNL and MTNL is responsible. Babu culture of employees naukari fix no responsibility no accountibility etc... And last no customer service.. Getting bsnl Sim was like 6 month waiting

  • AmitSha23975929 Amit Shah (@AmitSha23975929) reported

    @MTNLMbiOfficial my Mtnl no. Is dead since a year. in spite of complaints,no1 is coming to fix it and I m paying my bill regularly since the line is dead than also.plz help n start the line it’s urgent

  • amarwaingankar अमर वायंगणकर ☣ ☢ (@amarwaingankar) reported

    @MTNLOfficial for how much long MTNL Mumbai official site will be shut down. I want to file a complaint as my landline & wifi is not working.

  • smbilonia Sagar atheist (@smbilonia) reported

    @MTNLOfficial mtnl service not running in Biharipur PS Khajuri khas area Delhi please solve it

  • IndiaPostOffice India Post (@IndiaPostOffice) reported

    @hifiveravi SPM & PRI(P) of office visited to MTNL exchange several times but the issue is not yet resolved. The matter has taken up with higher authority. Inconvenience caused is highly regretted.

  • KapilGarcha 🎅Kapil D. Garcha🌲 (@KapilGarcha) reported

    @ippatel The truth is reliance and Ambani ****** up Indian government telecom BSNL, MTNL etc with under the table payments to Ex-Ens and JEs. Is Modi is a so called a Charismatic leader why can't he save the BSNL. Despite getting rentals from private player how could BSNL do so bad?

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @kaykayjha We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.,Alternate no.&Add.

  • dhiren1981 Dhiren Parikh (@dhiren1981) reported

    @rsprasad I am not sure if @MTNLMbiOfficial will fix the dead phoneline in 2021. Every month, I have to keep telling them to not charge me for the non existent service. Is it time to sell MTNL like Air India?

  • alertcitizen16 Prof-Devesh-Sinha (@alertcitizen16) reported

    I have complaint three times about my dead phone 011-27662214. MTNL website is falsely updating that the complaint has been cleared. The phone is dead for no 10 days. The concerned person must be punished and my telephone be rectified @MTNLOfficial @PrakashJavdekar

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @Pritamsable5 We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.,Alternate no.&Add.