MTNL

MTNL Outage Report

Why is my MTNL service not working?

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours

The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

MTNL Outage Chart 05/29/2025 01:05

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will MTNL compensate me for the outage?

The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Total Blackout (48%)

    Total Blackout (48%)

  2. Phone (43%)

    Phone (43%)

  3. Internet (10%)

    Internet (10%)

Live Outage Map

The most recent MTNL outage reports came from the following cities: Mumbai, Lucknow, Bengaluru, Ludhiāna and Hyderabad.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Phone
IndiaMumbai Internet
IndiaMumbai Phone
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • RajeshShetye6 Rajesh Shetye (@RajeshShetye6) reported

    @MTNLMbiOfficial @MTNLOfficial today we lost signal at home ... Lots of follow up made, fed up with service of MTNL Mobile No 9869376541 / 9757344719

  • interes24742659 @interesting (@interes24742659) reported

    @CrazyFunday @ANI BSNL & MTNL are not doing well only because of extremely BAD customer service. Those who are shouting here should first PORT OUT their mobiles to BSNL & MTNL. GOVT can not do HEADMASTER job for these companies

  • kshalmehta kshal mark (@kshalmehta) reported

    @CrazyFunday @ANI Stupid mtnl and bsnl are dead companies we dont need to revive them...more efficent companies are doing better job

  • ninadb ninadb (@ninadb) reported

    @dominos_india Worst service. The delivery boy forgot 1 item and has gone back. You should give this free None of your numbers are reachable. The #Chembur store has a #MTNL number which is out of service as expected I would never recommend Dominos now. the

  • IndiaPostOffice India Post (@IndiaPostOffice) reported

    @OmnitzTours Sir, ticket was raised in this regard and problem resolved by MTNL/sify. Now internet is working fine. Inconvenience caused is regretted.

  • Rahulmi93134482 Rahul mishra (@Rahulmi93134482) reported

    @Atul_K1 @jerinsaji1 @pbhushan1 Why wrong practices for unneceassy rules like cool off? And read about the failures of BSNL employees for providing bad service? I had mtnl connection , they never visit when incomplaned? Did govt told them.not to visit

  • 100percentzubin Zubin (@100percentzubin) reported

    @safiranand @airtelindia A friend of mine who runs a general shop recently got rid of all his MTNL landlines due to utter frustration and got Airtel numbers. MTNL’s service has gotten even worse during COVID. Expect migrations to Airtel landlines and then move to an Airtel ecosystem.

  • Sanjeev24231037 Sanjeev (@Sanjeev24231037) reported

    @MTNLOfficial complaint no. 77 dt. 10.11.2020 resolved today as the telephone line connection resume by MTNL. Thanks and request to extend corresponding rebate for the defaulting period in the telephone bill together with previous request when it was out of order for 77 days.

  • Imrancreative mohd.imran (@Imrancreative) reported

    @narendramodi My office is front of PMO in Santushti Shopping Complex. Very bad MTNL connection this area. Please help sir.

  • ShamiGoregaoker Shami Goregaoker (@ShamiGoregaoker) reported

    @MTNLOfficial What is the procedure to change bank account number for an existing customer who is using ECS billing services of MTNL for the last 20 years? #noonegivesashit #carelessgovernmentofficials #mtnlmumbai

  • _aamir_87 Aamir Khan (@_aamir_87) reported

    John reads her witness' statement referring to her call from a landline to #Ramani over the alleged hotel room incident in 1993 which was contested by the #Akbar's counsel, who asked to produce call data records. John says "MTNL ke paas bhi nahi hoga kyu ki 30 saal ho gaye hain."

  • dushyant_bjom Dushyant Yadav (@dushyant_bjom) reported from New Delhi, National Capital Territory of Delhi

    @MTNLOfficial i had registered the complaint a week ago regarding the broadband connection no. 011-25256155. No action have been take. And this is repeated done by MTNL. I request @rsprasad please help and improve the MTNL service. I see a hope of ray in your govt.

  • sunilyadav318 Sunil Yadav (@sunilyadav318) reported

    @BSNLCorporate Issues not resolved MTNL Mumbai no body come check my area's network pls new install 4G tower in my location

  • Abhitweit 🇮🇳 Abhijit Paranjape 🇮🇳 (@Abhitweit) reported

    @Muralik79739498 100% correct. Worst among all are bsnl n mtnl. They just don't work

  • goddyferr GODWIN FERREIRA (@goddyferr) reported

    Still no update. Why is MTNL PLAYING A ROLE OF ROBBER. MTNL IS ROBBING ME OF MONEY FOR SERVICE I HAVENT AVAILED. NO ONE IS BOTHERED TO CHECK WHAT IS ISSUE IN THE LINE. IS THIS FIR WHAT MTNL WAS REVIVED BY GOVT. TO LOOT THE PEOPLE. @gmsouthmtnlmum @mtnl_mumbai @MumbaiMTNL

  • IyerMimi Thisisit (@IyerMimi) reported

    @NehalShahBJP @MTNLOfficial Hi Mam, when will the mtnl landlines be restored? Senior residents are really facing problem of staying in touch due to dead landlines at Hindu Colony,dadar. Please escalate.

  • MHNirmal Mehul Nirmal (@MHNirmal) reported

    @MTNLOfficial My Landline no is 25404337 Idead since last 6 days My Docket no is 2267 on 5 dec A Credit Card swipe machine is solely dependent on MTNL landline. Calling on so many of your nos... no body picking up !!!!???? Thinking faceFrowning facepl help !

  • dinkar9 Dk Adani (@dinkar9) reported

    @PRSundar64 If psu bank starts jio network and leave mtnl, vsnl network then services might improve or else Everytime server down,

  • Mochischeeks ⟭⟬ᴮᴱ ₇ ★ ; LGO focused playlists on 📌ed tweet (@Mochischeeks) reported

    @beingc2 Where did he say to support foreign products u idiot? Ambani group is already based on frauds & many other telecom services like BSNL, MTNL, airtel, idea are d*ing when aircel, uninor, docomo are already d*ad. Many people will be losing their jobs whats so hard to understand?

  • Shubham53034613 Shubham (@Shubham53034613) reported

    @MTNLOfficial Our landline no. 011-23845635 is dead since last 1.5 months. Complaints are being cleared without resolution. There is some problem at the wiring dp. Pls send the lineman at our address ASAP. MTNL No.:- 011-23845635 Mob No.:- 8595464965

  • sunipills sunita pillai (@sunipills) reported

    @PMOIndia Promote Jio....thats the agenda...government telecommunications like bsnl and mtnl dont even have proper 3g network and all given to jio

  • mahaksinghvi21 Don Mak (@mahaksinghvi21) reported

    @KRITARTHTRIPAT2 @PMOIndia Bsnl dying is not jio's problem ...vodafone dying is not jio's problem ....wer were u during those days when tese guys used to bully public in d name of services ....bsnl ....mtnl don't provide service like jio does

  • anujkumarmogha anuj mogha (@anujkumarmogha) reported

    @MTNLOfficial MTNL Delhi my dolphin sim is showing not registered on network from Dhaula Kuan to Janakpuri from many days due to which calling is not possible. It only registers in selected areas like chankyapuri. When are u going to rectify this network problem.

  • Brij89766199 Brij (@Brij89766199) reported

    @PMOIndia Sir sarkari company MTNL/BSNL KA KYA KAROGE? Will these company's continue or shut down

  • 03Thansingh Than Singh (@03Thansingh) reported

    @BSNLCorporate Sir forget my problem but you make liaison with MTNL of which services of mobile is very poor. So any customers make complaint during visit of delhi.if they are regular visitors then they prefer to port to other operator. Now it is you to decide in the favour of bsnl

  • AAPHarsh1 Hindustani (@AAPHarsh1) reported

    @TimesNow @PrakashJavdekar What a shamless Gov this is They want level playing field for private parties we have seen What happened to BSNL & MTNL Gov itself never gave them 4G only Ambani got the permission Now Jio is charging huge where is the competition ?

  • cloneserver The Unbiased guy (@cloneserver) reported

    @CrazyFunday @ANI I have phone from 2011 I never use BSNL or MTNL. BSNL was never a compiditor even today why ppl choose BSNL when they get good service in cheap price.... Nobody stopped you use as much BSNL as you want....

  • ajithnair1 ajithnair (@ajithnair1) reported

    @PrakashJavdekar @narendramodi don't know hypocrisy of Kerala. Voted for governance you command #mtnl. Before 2014 everything was fine. Two days have been ringing 198 they say couldn't connect to their comp & lodge complaint. alternate num many times minutes no response. Office locked.what typo minister r u

  • Vaibhavjain009 Vaibhav Jain (@Vaibhavjain009) reported

    @MumbaiPolice have been stuck at mtnl road on andher-kurla road for half an hour. Haven't moved an inch. The traffic police is standing far away from where he should be standing. The traffic jam is so bad that it looks like people would he stuck here for another hour. Please help

  • jkr_jk Jk (@jkr_jk) reported

    @TRAI @mtnl MTNL , kindly take note monthly bills are being sent to without rendering services. Logged complaints are getting closed but complaint are open . Request if this can be looked into by concerned officials .