MTNL service status: outage reports and connection issues
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Full Outage Map
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
- Total Blackout (55%)
- Phone (45%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Mumbai, and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Total Blackout | 1 day ago |
|
New Delhi
|
Phone | 1 day ago |
|
New Delhi
|
Phone | 2 days ago |
|
New Delhi
|
Phone | 3 days ago |
|
New Delhi
|
Phone | 5 days ago |
|
Mumbai
|
Total Blackout | 29 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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K (@Karthik22762522) reported@Indian_Analyzer It's very poor in Delhi and mumbai MTNL
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Saurin Tana (@saurint) reported@BSNLCorporate That is also not working, I will never recommend anyone to buy BSNL service. As network is very bad. Technically support is also very bad. BSNL say call MTNL and MTNL says call BSNL.
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BSNLCare (@bsnl_care) reported@henrywdsouza Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)
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Navadha Enterprises (@Navadhadental) reported@MTNLMbiOfficial We are surrendering the MTNL lines as on account of poor service.
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Sandeep shah (@Sandeepshah62) reportedIs this fair treatment for customers? Jio has become so big that no one listens. We moved from MTNL to tata to Jio thinking we will have great service! Down the hill! @_MukeshAmbani
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kv (@ka12890u) reported@MTNLOfficial @BSNLCorporate I have ported my two SIM cards from MTNL to BSNL.The activation timeline provided to me was 11 March 2026. However, the MTNL network is still showing on my phone and the BSNL network has not been fully activated yet. I kindly request you to activate
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Mani Nadar (@mknadar) reported@mybmc Hi BMC,below roads of MTNL flyover in goregaon west SV road nearby signals has lot of potholes which is danger for bike riders, please fix those potholes, these holes appearing from last 2 weeks, wasn't there before rain... Please address it
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Vidyut (@Vidyut) reportedIdea for @RahulGandhi election promises - revive BSNL and MTNL properly. Easy bookings, good coverage. If the private companies need to make a profit, limit it to 2g/3g, but keep their low budget phone plans alive. You can simply stand on stage and read out their recharge plan prices to get all the votes. Right now the public can't use them widely due to coverage issues. And this is not just for the poor. You can keep a phone no you mostly need for OTPs alive for a year in Rs. 321 if you're a Tamil Nadu police officer (as a comment below pointed out) - this could be extended to the poor! Loads of people who use separate numbers for banking and social media would vote for this.
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NMN SGR (@nmnsgr) reported@piyush_trades @SatanAtWink They did BSNL MTNL are being run by govt even though they make losses Nothing else is possible from govt side If you are concerned switch your connections onto BSNL MTNL I did and don’t feel the difference in calls and network Infact it works in remote parts of the country
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Sujeet Sharma (@SujeetSharma) reported from Delhi, Delhi@NCIBHQ A and C Competition was never the real problem. MTNL and BSNL had a head start of decades, infrastructure across the entire country, and zero debt initially. Jio launched in 2016. BSNL was already struggling long before that. The real killers were delayed decisions (4G came years late), bureaucratic deadweight, and a workforce that grew without accountability.
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#DemocracyWillNotBeDeleted (@RGian_) reported@rishav_sharma1 @Broufus True story I was 15, my home landline was down for almost a month, after getting fed-up with MTNL, I called Information & Broadcasting ministry to demand the phone be repaired. Within 24hrs my phone was working and MTNL zonal manager called to inquire if phone was working fine.
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KURANE (@NHKURANE) reported@mybmcwardKW pl rem encroached footpaths at SV road. MTNL office. Patel star road signal. Cory difficult to walk here
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Ed (@EdelbertFernan1) reported@MTNLOfficial @jagograhakjago Is this how service is provided? Landline not working properly numerous complaints raised unresolved. Want to disconnect emailed cgmonlinembi & they say visit the csc? No online process or details on website on requirements why waste time? #MTNL
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Jagdeep DESAI (@JagdeepDESAI9) reported@AadiAchint @reliancejio We were told MTNL, BSNL were public sector, so theooor service was expected, changeover to private. Now all are same in deficiency of service service. Ram Bharose. If it works, it works
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ADITYA AGGARWAL (@addy2604) reported@airtelindia @airtelnews Veeru pathetic customer services does it take 48 hours to attend a Wi-Fi complaint in this digital era ? And then your line man wants bribe to attend the complaint faster ?? Are we back to MTNL times
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amishmm (@amishmm) reported@BSNLCorporate I ported from MTNL Mumbai to BSNL 4G on 6th April. It shows network signal but no VOLTE. Complained many times but not resolved. Internet and SMS sometimes works but no incoming and outgoing calls. Please resolve.
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Rajat Garg (@tajar_grag) reported@diveshkumar786 1) BSNL sim should be 5G Ready as tower conversion to 4G is ongoing 2) You will still receive MTNL signal as In-Dolphin (3G) or 40439 (4G) 3) Signals will show as Roaming 4) Reception varies at large depending upon the area, location (indoor/outdoor)
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KURANE (@NHKURANE) reported@mybmc @mybmcwardKW Sv road mtnl signal. Jogeshwari West photpaths encorched. Pl remove it and do favour to citizens life
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BSNLCare (@bsnl_care) reported@hbkprashant11 Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)
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BALAJI THE MASS 2027 (@RBALAJI21385575) reported@moneygurusumit In future airtel, Jio and bsnl only available in the state of Tamil Nadu. Other states also airtel, Jio what ever government approves network available like maharashtra MTNL
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KAMAL SAINI (@KAMALS_1982) reported@BSNL_UPW I am MTNL Delhi Dolphin Mobile user. No Mobile network in Noida sector 104
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Pallab (@Pallab924660059) reportedMTNL Delhi 4G on BSNL is working finely with VoLTE Support on 40439. Please select 40439 via Manual Network Search. @TG_TriGany
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Himanshu (@CalvinMax180237) reported@bsnl_care I talked with the staff at mtnl exchange from where the bsnl sims are being provided and they said they don't know anything about this offer. Then i called your toll free customer care number, and they confirmed that this plan is not available in delhi and Mumbai.
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Yogesh Mehta (@shangrap) reported@mymtnldelhi I am one of very few MTNL Landline customer who is being paying his bill for last 4 months dispute my no 25910057 is not working and lots of complaints are done. My humble request to top boss of MTNL can you register your complaint by darling Any Mtnl number?
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Terminator (@terminator1229) reported@KalingaGajapati I mean company name. I too used to face the same problem with respect to internet when we were taking the service from MTNL, but after changing it to Jio fibre, the service is quite good.
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India Post (@IndiaPostOffice) reported@SAMIR_MUSCAT We regret the inconvenience. Network services were disrupted due to a cut in MTNL’s fiber wire. We have addressed the issue with MTNL, and services are now restored. We kindly request the public to utilize postal services.
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Amm (@ammdispose) reported@bsnl_care Is MTNL 4G available in Mumbai? I used to get signal earlier and then no signal from past 6 months. I was told that it is due to tower upgradation to 4G. Six months passed still no signal!
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Alabhya Dhamija (@alabhyadhamija) reportedMost irritating about the Supreme Court despite whatever technological advancements might have been made is that the phone lines are still running on MTNL! They never work!!
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Navadha Enterprises (@Navadhadental) reported@MTNLMbiOfficial How do we get refund for the period we did not receive service on our lines from MTNL
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sandy_I23 (@sandipan1972) reported@JM_Scindia @IndiaPostOffice Sir please make bsnl, mtnl network properly functional.