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MTNL

MTNL Outage Report

Why is my MTNL service not working?

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If you are having issues, please submit a report below.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  • 45% Phone (45%)
  • 41% Total Blackout (41%)
  • 14% Internet (14%)

Live Outage Map

The most recent MTNL outage reports came from the following cities: Mumbai, Delhi, Hyderabad, Bengaluru, Chandigarh, New Delhi, Ghāziābād, Lucknow, and Kalyān.

CityProblem TypeReport Time
Mumbai Phone 5 days ago
Mumbai Phone 8 days ago
Delhi Total Blackout 10 days ago
Mumbai Phone 14 days ago
Mumbai Total Blackout 24 days ago
Mumbai Phone 1 month ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • aksahu71
    Arat Sahu (@aksahu71) reported

    @MTNLOfficial I deposited the Cash amount Rs.1770/- on 19.04.22 for installation of New MTNL Fiber Connection to support the sick PSU i.e. MTNL. I observed that employees of MTNL (i.e. Smt Poonam Sharma 9013134373, Shri Chandan 9013130005, Rahul Goel etc.) functioning with

  • Purishilvib
    shilvib puri (@Purishilvib) reported

    THE SAME TYPE OF PERSONS ARE HARASSING us FROM MTNL TOO. MTNL HAS NOT BEEN ABLE TO TAKE my ADVICE SERIOUSLY & UNTRUTH PREVAILS {THE HIGHER UPS OF MTNL HAVE & STILL HELP us & we TOO ARE LOYAL TO MTNL

  • Adesh_99
    Adesh Mehta (@Adesh_99) reported

    @MTNLMbiOfficial I applied for MNP from VI to MTNL on 19th April. My network is gone in VI for 2 days now but MTNL isn't getting any network. Can you please help check my MNP status and update.

  • Anandgupta03
    Anand Gupta (@Anandgupta03) reported

    I can't pay my mtnl dolphin postpaid bill please help me. @GooglePayIndia

  • KalbCal
    Subrata (@KalbCal) reported

    @MTNLMbiOfficial when mtnl mobile line will start working. Dead from Friday. What is the issue.

  • sathe_suneel
    Suneel Sathe (@sathe_suneel) reported

    @MTNLOfficial @DoT_India @MTNLMbiOfficial Thanks for your support. I have already submitted the docket number to the concerned authorities of MTNL Mumbai . Cable fault doesn't take months for repairs.

  • MTNLOfficial
    MTNL (@MTNLOfficial) reported

    @KasJoshi @MTNLMbiOfficial @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate Contact No. & Address

  • gaurav_rast
    gaurav rastogi (@gaurav_rast) reported

    @airtelindia One of the most pathetic service provider . Worse then MTNL No phone ,no net since 1 year and paying bill That the reason jio is the king in industry

  • shariff_mustak
    Mustak shariff (@shariff_mustak) reported

    @TRAI From 3 days Network issue unable to make calls and use internet service Fakhri colony, church road, Bhayandar west, thane, Maharashtra 401107. Mobile operator MTNL/BSNL (roaming)

  • HPIndia
    HP India (@HPIndia) reported

    @KUNA1_SINGH Or Toll-Free 1800 425 4999 (From MTNL/ BSNL within India) Please let us know if there is anything else we can help you with. We'd be happy to help. Regards, Damini

  • abhinavrkhanna
    Abhinav R Khanna (@abhinavrkhanna) reported

    Where can we complain about our office MTNL landline numbers as Nobody cares to fix it past 6months @MTNLMbiOfficial

  • inarkarsiddhes1
    siddhesh (@inarkarsiddhes1) reported

    @MTNLMbiOfficial when my broadband start? waiting from 3days launched complaint already no response from mtnl how irresponsible customer service.

  • shariff_mustak
    Mustak shariff (@shariff_mustak) reported

    @TRAI Operator - MTNL/BSNL (Roaming) From 3 days Network issue unable to make calls and use internet service Fakhri colony, church road, Bhayandar west, thane, Maharashtra 401107.

  • nurtijarah1
    NUR Tijarah - Shariah Compliant Trading & Investme (@nurtijarah1) reported

    @MTNLMbiOfficial @MTNLOfficial Its been 22 days now MTNL Network is down, unable to receive and make calls. The closest MTNL tower on Hill View Bldg, Naya Nagar, Mira Road has been powered off by society since 1st April 2022. No action from MTNL since then to restore the network.

  • priyank76063267
    priyanka joshi (@priyank76063267) reported

    @MTNLOfficial @MTNLMbiOfficial mtnl team really unhappy with your service buy new sim but not showing network and customer care team not pickup call request you check already DM All details. @DoT_India

  • RodricksDeepak
    Deepak Rodricks (@RodricksDeepak) reported

    @MTNLMbiOfficial please address my complaint docket no 4354 given on 15th April 22 on mtnl app for the landline 28956578 of my senior citizen parents which has not been attended till now. My father is alone since my mother is admitted to hospital and unable to phone. 🆘

  • BSESURETIPS
    MANOJ ACCURATE TIPS (@BSESURETIPS) reported

    @TRAI WHY MTNL MOBILE NETWORK NOT COME MUMBAI PLS REPLY 401101 THIS AREA NOT network PLS HELP ME NOW

  • vijayvvaswani
    Vijay (@vijayvvaswani) reported

    @MTNLMbiOfficial Still awaiting a response on your "ASAP WORK TO GET MY LANDLINE WORKING" IF this is YOUR MEANING TO ASAP then Ministry of IT & Telecommunications should close down MTNL SERVICES ALL ACROSS. MY LANDLINE 9122 24461053.

  • nekachoitonno
    Niladri Bose (@nekachoitonno) reported

    @MTNLOfficial @mtnldelhi @CMD_MTNL there's no internet again as usual today. Weekends are like non-service days for MTNL. Even the sound on the IVR options on 1130 has a crackling sound and registering a complaint is a nightmare.

  • weedacharya
    Shrikant (@weedacharya) reported

    @JioCare MTNL landline connection issues would get fixed 1000x time faster then your ****** fiber internet that too in 1980’s

  • KasJoshi
    Kashyap Joshi (@KasJoshi) reported

    @DoT_India Still issue not resolve morning already complaint mtnl but still not resolve

  • ks5084
    Sridharan Kumaraswamy (@ks5084) reported

    @MTNLMbiOfficial We r in USA. We still don't get any SMS from 16th Apr though you say renewed upto 18May. We get No Service on our MTNL SIMs. All our transactions are held up. Please resolve immediately .9820652816 and 9892630318. MTNL Prepaid Dolphin Mumbai

  • spk_10
    Spk_10 (@spk_10) reported

    @MTNLOfficial #mtnl mumbai #dolphin bill payment portal ( SAP ) is down since last week. After entering mobile number and amount, is shows invalid detail. I have been using website each month. How am I supposed to pay bill ? @AshwiniVaishnaw @DoT_India

  • arunv_im
    Arun (@arunv_im) reported

    @BSNLCorporate Request for BTS at Ulwe, Sector 17, Kharkopar, Navi Mumbai 410206 This area is zero network zone for MTNL network also. We will be getting bsnl network only till Panvel Kindly look into this.

  • CANITESHKOTHARI
    NITESH M KOTHARI 🇮🇳 (@CANITESHKOTHARI) reported

    @MTNLOfficial BHAYANDAR WEST MTNL INTERNET IS DOWN SINCE LAST 5 DAYS......WORST SERVICE BY MTNL NO RESPONSE BY STAFF.....02228193115....

  • vx_shark
    vx_shark (@vx_shark) reported

    @DaveCosmonaut I can for once determine the origin of universe but don't think I'll ever find out how to claim my Osmo LP MTNL drop. Worst airdrop experience till date.

  • aksahu71
    Arat Sahu (@aksahu71) reported

    @CMD_MTNL I deposited the Cash amount Rs.1770/- on 19.04.22 for installation of New MTNL Fiber Connection to support the sick PSU i.e. MTNL. I observed that employees of MTNL (i.e. Smt Poonam Sharma 9013134373, Shri Chandan 9013130005, Rahul Goel etc.) functioning with

  • shariff_mustak
    Mustak shariff (@shariff_mustak) reported

    @BSNL_MH From 3 days Network issue unable to make calls and use internet service Fakhri colony, church road, Bhayandar west, thane, Maharashtra 401101. Mobile operator - MTNL/BSNL in roaming

  • Abhishe21757631
    Abhishek Pandya (@Abhishe21757631) reported

    So, I have come to the SV Road office of Mtnl and have been sitting out here for 1 1/2 hours now. Here I have met Mr Junaid Khan, who has told me that my complaint shall be resolved by 12 PM today. However nothing seems to happen till now.

  • shariff_mustak
    Mustak shariff (@shariff_mustak) reported

    @DoT_India From 3 days Network issue unable to make calls and use internet service Fakhri colony, church road, Bhayandar west, thane, Maharashtra 401107. Kindly solve the issue asap as not getting connected to close one Mobile operator MTNL/BSNL (in roaming)