MTNL Outage Report
Why is my MTNL service not working?
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If you are having issues, please submit a report below.
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Phone (44%)
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Internet (26%)
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Total Blackout (23%)
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E-mail (5%)
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Wi-fi (1%)
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TV (1%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Trichūr, Mumbai, Thāne, Patna, Delhi, New Delhi, Amrāvati, Indore, Kānipākam, Hyderabad, Noida and Jintūr.
| City | Problem Type | Report Time |
|---|---|---|
 Trichūr |
Internet | |
| Mumbai |
Phone | |
| Mumbai |
Phone | |
| Mumbai |
Phone | |
| Mumbai |
Phone | |
| Mumbai |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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MTNL Mumbai Official
(@MTNLMbiOfficial) reported
@krantis Dear subscriber, MTNL will never sms/calls/whatsap for Tele. verification of your KYC. Do not download Apps suggested by fraudsters to avoid any financial loss.
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ASP
(@Want_a_Change) reported
No positive response from MTNL when complaint raised
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Rajesh A
(@asarpotar) reported
@JagdeepDESAI9 @MTNLMbiOfficial @MTNLOfficial Try calling MTNL on payment issues - they tell you to send all payment details to personal gmail accounts. You complain - they answer - thats how we work. Take it or leave it
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Wear a Mask, Get Vaccinated
(@ramya_krish1080) reported
@vaiju7 The surrender process was a breeze. Just go to your nearest MTNL exchange with a written application & your aadhaar card. Within 5 mins, the customer service officer pulls out your ph record details - deposit, dues if any etc. & an acknowledgement. Line disconnected by EOD!
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MTNL Mumbai Official
(@MTNLMbiOfficial) reported
@JagdeepDESAI9 Dear subscriber, MTNL will never sms/calls/whatsap for Tele. verification of your KYC. Do not download Apps suggested by fraudsters to avoid any financial loss.
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Mike Desai
(@MikeDesai) reported
from
New Delhi, National Capital Territory of Delhi
I am unable to open many sites on my MTNL fiber optic broad band. Sites lead to adware-malware sites. I have checked my computer for any threats - all clean. So it is an issue with MTNL. Anyone else facing a similar issue? @MTNLOfficial
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MTNL
(@MTNLOfficial) reported
@JagdeepDESAI9 MTNL never ask for the e-KYC on WhatsApp/SMS/Call etc.,MTNL Alert by sending messages to all GSM customers to avoid such type of EKYC messages as it may lead to some kind of fraud, hence you are requested to ignore such messages.
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KEDAR HATIM
(@HatimKedar) reported
@MTNLMbiOfficial To all mtnl users do port your sim asap as from last 6 months they don't have any sim card in their gallery. If anything goes wrong with your sim then they can't help you out. Then you need to take a new number from another provider & update it all the places..
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ashwinikumarphulzele
(@incubusashwin) reported
@nch1915 i want to registered complaint against @JioCare @reliancejio i port my number from mtnl to jio but still they didnt activate my plan, i order sim online. unable to contact jio customer care.
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MTNL
(@MTNLOfficial) reported
@PawanKu84921806 @DoT_India MTNL never ask for the e-KYC on WhatsApp/SMS/Call etc.,MTNL Alert by sending messages to all GSM customers to avoid such type of EKYC messages as it may lead to some kind of fraud, hence you are requested to ignore such messages.
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ScooterL
(@ScooterLibby218) reported
@Firezstarter1 @Sandeep_Mave With the driving and parking habits of Indians - doubt it will ever happen - no one throws garbage on the streets in China, have you visited a Govt office in China vs say in Mumbai or Delhi. Try MTNL in Delhi ..
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Rajesh A
(@asarpotar) reported
@pib_comm @MTNLOfficial Amazing - when you have payment issues made and you call MTNL - all requests are asked to be sent to personal GMAIL accounts. MTNL response - Sir - this is how we work. Do what you want! And GoI says - Digital !!!
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Vaijayanthi
(@vaiju7) reported
Ok. My endless list of cribbing. Does anyone know what happened with 35kcr BSNL/MTNL revamp? The office which was an entire complex at Belapur has totally shut and for weeks MTNL has none to even attend to any complaints. What an awful mess and wasted money.
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MTNL
(@MTNLOfficial) reported
@Prashantktsing @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details , Alternate contact no. & email id. @MTNLMbiOfficial
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Uttam Kumar
(@uttamkumar326) reported
@MTNLOfficial mtnl signal is missing in alttc hostels and campus. pls resolve issue asap
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MTNL
(@MTNLOfficial) reported
@Ghewarsingh85 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details & Alternate contact no. @MTNLMbiOfficial
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gohansh
(@gohansh1) reported
Its just not my case, my issue. Whole transport nagar was digged up and all phone lines dead. People have been calling MTNL complaint number but nothing happened. They have reached out to me after my phone line was fixed.such a big loss to govt. @AshwiniVaishnaw @MTNLOfficial
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Rajive Kothawala
(@RajiveKothawala) reported
@MTNLMbiOfficial for almost month i have informed MTNL ON website but my landline is still not working Is some one facing similar problems?
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Mandar Andurlekar
(@mandar_speaks) reported
@MTNLMbiOfficial is yet there any issue regarding SIM Shortage in CSC's? I wanted to port my number to MTNL but won't be able to do so! Also is Jeevansathi Plan yet available?
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Priyanka
(@Priyank00425791) reported
@SBICard_Connect @Iqbalrocks6690 Facing same issues SBI Card credentials as entered by you are incorrect. Please try again or call up the SBI Card helpline on 39 02 02 02 (prefix your city code) or 1860 180 1290, 1800 180 1290 (only for MTNL and BSNL users) My application id: 2533508072897
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MTNL
(@MTNLOfficial) reported
@SUnistu @DoT_India MTNL nearby sites in this locality are working satisfactorily. More sites in this area are needed to improve the indoor coverage at customer premises. In next phase of mobile expansion more sites shall be planned in this area.
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Niharika Pole Sarwate
(@niharika_pole) reported
@BSNLCorporate @mtnl Besides that we don't need any services we need promt assistance to block the number as it got stolen. You people are extremely slow. Please speedup.
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Prashant
(@Prashantst7036) reported
@ANI @Hardik_indian India is graveyard for telecom companies apart Oil. Who got support to destroy all other. Bsnl mtnl vodafone idea on verge of dying next in q will be airtel after monatarium is over. Goi actions are promising but pace is slow.. 2g speed actions in 5 g era.. #vodafoneide
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MTNL
(@MTNLOfficial) reported
@Bagariaji_ @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate contact no. & Address /City name
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Prashant Tripathi
(@Prashantktsing) reported
from
Mumbai, State of Mahārāshtra
@MTNLOfficial @DoT_India @MTNLMbiOfficial Please read the message carefully. I am not a MTNL user . I want to become a user that means a new customer and if MTNL is not Evan having proper arrangements to have a new customer then what is the use . MTNL employees come office watch videos on mobile and go back home isn't .
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Dr. Pawan Kumar
(@PawanKu84921806) reported
@MTNLOfficial @DoT_India Sir, several have been dued at least to tune of 1 million INR with these messages and nor even a single agency, be it Bank or MTNL or paytm or any paysystem doing intervention. A small step from your side can help Nab culprits, and save poor ignorant humanity
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Prashant
(@Prashantst7036) reported
@jais_george @AshwiniVaishnaw the way things are delayed is another bsnl mtnl in making.. If goi not able to implement its own package then please reintroduced fresh reforms.. Jio network was down 2 days back. Duopoly will sure detoriete quality .
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MTNL
(@MTNLOfficial) reported
@SundarL30726761 MTNL never ask for the e-KYC on WhatsApp/SMS/Call etc.,MTNL Alert by sending messages to all GSM customers to avoid such type of EKYC messages as it may lead to some kind of fraud, hence you are requested to ignore such messages.
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mathias
(@rmathias71) reported
@TelecomTalk BSNL and, MTNL maybe service is bad, but know how to care about India. As Jio is only a money making business, take money and Jio forgets the customers, Airtel and Vi better.
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Aloo se Sona
(@aloosesona) reported
@ianuragthakur mtnl no 24145584 at Mumbai Dadar East not working since last 3 years several complaints lodged but in vein not yet activated deaf ears by mtnl need immediate action against errant mtnl staff @MTNLOfficial @MTNLMbiOfficial