MTNL Outage Report
Why is my MTNL service not working?
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Total Blackout (39%)
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Phone (33%)
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Internet (27%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Mumbai, Delhi, Hyderabad, Bengaluru, Chandigarh, New Delhi, Ghāziābād, Lucknow and Kalyān.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Total Blackout | |
| Mumbai |
Phone | |
| Delhi |
Total Blackout | |
| Hyderabad |
Total Blackout | |
| Bengaluru |
Phone | |
| Mumbai |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Kay
(@ketanrulz) reported
@ANI MTNL purposefully downplayed in highly productive metro markets even though they had upper hand right from start...They still have chance but there has to be a decisions taken. But don't know if merger would really help.
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Jayant 🇮🇳
(@Jayant28500535) reported
@PadmakarTillu @ragiing_bull I think OYT was scraped from 2001. I remember when Mumbai was founded and all mobile services were down, our MTNL was working and helped many to call and get info.
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MTNL
(@MTNLOfficial) reported
@jayhg00 @MTNLMbiOfficial @DoT_India Details received and your grievance has been sent to MTNL Mumbai unit for resolution
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MTNL
(@MTNLOfficial) reported
@MKSetup @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your concerned MTNL no.& Alternate Contact No.
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MTNL
(@MTNLOfficial) reported
@ecpuneetsharmao @DoT_India "Faridabad Sanchar haat is non functional. For change of sim customer may visit nearest MTNL point of sale/sanchar haat located in nearby area/Delhi , as MTNL and BSNL system is not integrated. Inconvenience caused is deeply regretted."
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Rayomand
(@Rayojeej) reported
@DoT_India sir my issue is still not sorted even after giving all the details. Looks like mtnl is not interested in retaining old customers. If they cannot start the line pls ask them to refund the rent .
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S K
(@shreeram6489) reported
Worst thing is happening in Registration office in Jogeshwari MTNL,server is slow since 2'oclock,waiting to register document since 3 hours,with old Mother,no one is there to reply
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MTNL
(@MTNLOfficial) reported
@Tushar868kr We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.,Alternate contact no. & Address(where u r facing the n/w issues) @DoT_India
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MTNL
(@MTNLOfficial) reported
@taufika31329068 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate Contact No. & Address
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Tarun Das
(@tarundas41) reported
@timesofindia Suggestions for #mtnl and #bsnl remove goverment style working and adapt pvt company style. Such as good service, customer care, reduce breakfix time, internal infra, speed etc... This can happen if ur employee don't do TP... All govt firm do TP till date & ignore customer.
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Mayank Patel
(@MAYANK8382) reported
@BSNLwarriors123 If merge not then can is it possible that mtnl sim user easily use all india bsnl network in roaming ? Main reason of not getting mtnl sim is may be people think its work only in mumbai/ delhi only ! If this is myth then must be advertise and burst it by little advertise !
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Ankur in the Evening 🍷
(@a_n_k_u_r) reported
@Infra_VinayakCh MTNL only has Delhi and Mumbai. Merging it with BSNL won't change much, specially the laying of fibre connection to all panchayats. Both are inefficient and waste of time and money. Merging them doesn't solve this issue. Experience has shown that govt should not run businesses.
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vidyadhar
(@vidya2222) reported
@AshwiniVaishnaw Dear sir, sorry to tweet on this but my MTNL mumbai landline number is becoming dead very frequently, it seems complaints have also became so frequent that MTNL, just stopped attending, I pay bills & (taxes) on time and such issues are very frustrating, pls help, 💐🙏
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Dinesh Sawant
(@DineshS50643406) reported
@MTNLMbiOfficial does mtnl have any official Customer care number.. tried three number but no response..
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Manoj Kumar Singh
(@MKSetup) reported
from
New Delhi, National Capital Territory of Delhi
My MTNL Delhi landline 2627XXXX is lying dead for more than a month now. MTNL has closed all complaint reporting channels e.g. 198, 26272198, 22221507, online contact form etc. Kindly someone take notice and take corrective measures. @DoT_India @MTNLOfficial @AshwiniVaishnaw
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सागर तांबे
(@SagarTa04526603) reported
@BSNLCorporate Thanks for information and update i am asking because I am excited about merger. We MTNL Mumbai mobile users also looking for 4 G &5G service. it's only possible if BSNL MTNL merger happened. Where we get updates regarding this. Do you have any idea about this ?
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Mangesh Nandangaonkar
(@curiousmonsoon) reported
Visited the MTNL office today to attempt to pay the bill in person and was told that the "server is down". I asked how to pay the bill and the person said "mat bharo" ("don't pay"). Was told to come back after April 1. What kind of an organization is @MTNLOfficial running?
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Sai Preeti
(@Preetiarya_) reported
The instruments are not changed or serviced Staff is less Many have been given compulsory retirement Left hardworking ppl left themselves If subscriber has taken internet connection too,internet might not work All this to fail mtnl bsnl & to profit pvt telecom companies
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jeff miranda
(@jeffmiranda_IN) reported
@MTNLMbiOfficial Dead Mumbai MTNL landline for past 4 months claiming cable fault. Open Complaint Docket no: 4282 Is MTNL intending to fix this issue next year ???
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Boeing 747 Fan
(@New_Boeing_747_) reported
@junejamkanju These scoundrels leave a bad impression for whole small scale vendors/local merchants which ultimately helps bigger brands who charge more but provide reliable services. Reminds me of how Airtel, Jio, Vodafone took over because people were fed up with poor service of MTNL BSNL.
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Nitin Nimkar
(@nitin_nimkar) reported
@PadmakarTillu @ragiing_bull I had paid Rs. 15 K & I had to do so many requests at MTNL, linemen were so arrogant. There was an alternate office no given but they will not contact before coming & will visit ur home uniformed. Put up a chit threatening to cancel the line. I took a leave to get the phone.
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Rhishikesh Lakhote
(@rhishilakhote) reported
@OfficialAkshata @MumbaiPolice G Patwardhan & MTNL Marg are always occupied with 8-10 tankers which block parking & cause traffic jams as well as noise @sanjayp_1 Sir this is a common problem of Mumbai like #WrongSideDriving
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MTNL
(@MTNLOfficial) reported
@BikramS84775633 @DoT_India MTNL nearby sites in this locality are working satisfactorily. More sites in this area are needed to improve the coverage at customer premises. In the next phase of mobile expansion more sites shall be planned in this area.
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CRYPTO MANIAC
(@ALTCOIN4LIFE123) reported
@AssetMantle @terra_money I am eligible for 100 MTNL. But I give it a miss as I do not support project airdrops where we have to import seed phrases to claim them. A definete pass for me
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Chhavi
(@Chhavi_22) reported
@MTNLOfficial I want to pay my Mtnl landline bill via Amazon Pay using Amazon pay bal. But Amazon shows inability to fetch my Mtnl bill, saying “MTNL Delhi is facing intermittent issues”. Others like mobikwik, payzapp also fail to show bill. Pls rectify the issue.
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Mr.Shah
(@shah38153927) reported
@Rishikesh_ADX #emamireal 42% down #morepen 35% down #mtnl 17% down Its time buy on dip?
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Dushyant Yadav
(@dushyant_bjom) reported
@MTNLOfficial @DoT_India department not aware of the complaint raised. Just want to save themselves & executive. I had received the call & the lady said we have shortage of staff & you only need to come & submit the documents. If @DoT_India wants i can send the call records. MTNL want money for Deadlines
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Sanjay Gupta
(@SanjuShine90) reported
@MTNLOfficial @BSNLCorporate I am old customer of mtnl mumbai, my phone and internet is dead since more than week and I had already regarding same and I have file my clients return by the end of Mar 31st 2022 .Everyday I call customer care sir ho jayega sir jayega .
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Mangesh Nandangaonkar
(@curiousmonsoon) reported
@MTNLOfficial @MTNLMbiOfficial How to pay MTNL Dolphin Mumbai bill online? The online bill payment website is not working
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MTNL
(@MTNLOfficial) reported
@st004 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your Concerned MTNL no., Alternate Contact No. & Address