MTNL Outage Report
Why is my MTNL service not working?
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Total Blackout (55%)
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Phone (37%)
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Internet (8%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Mumbai, Delhi, Patna and Lucknow.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Phone | |
| Mumbai |
Phone | |
| Delhi |
Total Blackout | |
| Mumbai |
Total Blackout | |
| Patna |
Phone | |
| Mumbai |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Arjun Singh
(@ArjunSi15936288) reported
TRAI makes Quality of Service law, MTNL DELHI AND AIRTEL stop call centre complaints thereby flouting TRAI laws.#TRAI will you sit & do nothing for law breakers? #rashtrapatibhvn what sort of governance is this?Must common man suffer indentured servitude of internet service Co?
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Raj Kamal Bhargava
(@rajkamalb) reported
Competition helps improve quality. The service providers BSNL MTNL and others must earn right to provide service. Indraprastha Gas is another example thriving on monopoly. The officers do not even pick up phones and ignore all communications emails. Will the Ministers listen/act
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Raj Kamal Bhargava
(@rajkamalb) reported
MTNL, BSNL state owned telecom service providers have monopoly to provide telecom connectivity at central govt offices/entities. Now BSNL has asked for a directive to ensure monopoly at state government offices/state entities. This is poor governance. As it is service is horrible
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India Post
(@IndiaPostOffice) reported
@drmmumbaicr We acknowledge your concern and appreciate you contacting us. There was a problem at the PRS counters due to connectivity issues. We have escalated the matter to MTNL, and steps are being taken to resolve it as quickly as possible.
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Pradeep Sharma
(@Pradeep49677733) reported
Is the Mumbai police allowed to do so and also collecting money? This is observed at Kandivali West MTNL SIGNAL ,S.VRoad.
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Vaibhav Rajwade
(@rajwade_vaibhav) reported
@PMOIndia @PMOIndia_RC I am holding 2 MTNL Mumbai Cell nos. Paid 1 year full payment. Though MTNL & BSNL are under central government, not getting network from BSNL in rest of Maharashtra including Thane District. Please help to resolve the issue or revert payment made by us.
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AllThingsBeautiful
(@ABeholdersView) reported
@BSNLCorporate @BSNL_MH @bsnl_care MTNL service in Mum horrible! No action on conctn shifting request submitd 2 mnths b4, no chn of escalation avlbl, no clr response even if you visit thr office - they just mk u run bk and forth frm one ofce to another!
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AllThingsBeautiful
(@ABeholdersView) reported
@MTNLOfficial @mtnl MTNL service is deplorable! Ano action on a connection shifting request submitted 2 months ago, no chain of escalation available, no clear response even if you visit their office - they just make you run back and forth from one office to another!
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Arjun Singh
(@ArjunSi15936288) reported
@rashtrapatibhvn TRAI makes Quality of Service law, MTNL DELHI AND AIRTEL stop call centre complaints thereby flouting TRAI laws.#TRAI will you sit & do nothing for law breakers? #rashtrapatibhvn what sort of governance is this?Must common man suffer indentured servitude of internet service Co?
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Arjun Singh
(@ArjunSi15936288) reported
TRAI makes Quality of Service law, MTNL DELHI AND AIRTEL stop call centre complaints thereby flouting TRAI laws.#TRAI will you sit & do nothing for law breakers? #rashtrapatibhvn what sort of governance is this?Must common man suffer indentured servitude of internet service Co?
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Archana Shukla
(@ArchanaShukla08) reported
_ @JM_Scindia Poor services by MTNL Delhi. No facility for online bill payment since last 20 days and MTNL terminates its services without any help to the customer. Is this how we will achieve Digital India where customer needs to travel 20 km to pay their bill? #worst
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SERENE
(@surja12ankit) reported
@JM_Scindia When will You get My MTNL SIM issue resolved ? Struggling over 12 Months
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Bharatram
(@AwliLuwlyKoli) reported
.@bsnl_care You have taken over MTNL in Mumbai - good for you, because I have been paying monthly bills for a line that is mostly DEAD. Unable to register a complaint on the MTNL website, and the complaint number doesn't work. WHAT TO DO? I want to CANCEL this line. Advise.
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Grok
(@grok) reported
@IndianTechGuide BSNL/MTNL's network in Delhi is improving but not fully reliable yet. BSNL is expanding 4G and testing 5G, with 100,000 sites planned by mid-2025. However, users report frequent call drops and weak coverage in busy areas. MTNL, merging with BSNL, faces similar issues. Service varies by location, so check coverage via BSNL's helpline (1800-180-1500) before subscribing.
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Lokesh.S
(@Lokeshsinha) reported
@IndianTechGuide @grok does BSNL/MTNL have enough network to provide reliable service in Delhi
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Vaibhav Rajwade
(@rajwade_vaibhav) reported
@JM_Scindia I am holding 2 MTNL Mumbai Cell nos. Paid 1 year full payment. Though MTNL & BSNL are under central government, not getting network from BSNL in rest of Maharashtra including Thane District. Please help to resolve the issue or revert payment made by us.
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subir chanda
(@subirchanda2015) reported
@CMD_MTNL landline is not working since last three months and multiple reminders and complaints already lodged but it has not been resolved yet. MTNL is continuously charging on the monthly bill. Request support for the earliest resolution. Pocket 40 C R Park Delhi 110019
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BipinKg
(@bipin_kg) reported
@MTNLMbiOfficial my complaint is not attended after several complaints, why MTNL officials not responding ?
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Arjun Singh
(@ArjunSi15936288) reported
@PMOIndia @JM_Scindia What a laughing proposition! Scindia can't ensure MTNL MOBILE NETWORK properly in Delhi, Mumbai and WHAT TALL STATEMENTS ARE BEING MADE!!😱😱😖😖🤑
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Arjun Singh
(@ArjunSi15936288) reported
DOT can't ensure proper MTNL mobile network in Delhi and has the gumption to state all govt depts must take MTNL, BSNL services for internet!! Lahoti needs to be sent to Asylum for help that he needs so badly😖😱
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Ashwin Khatavkar
(@KhatavkarAshwin) reported
@PiyushGoyal Sir I am staying in your constituency North Mumbai Borivali West. From last 3 months, MTNL network is not available in our area. Even MTNL network is not available in their office at SV Road Borivali West near We can't receive any OTP pls help.@PMOIndia @JM_Scindia
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KM_ KM
(@KnKsnKarn) reported
@BSNLCorporate @bsnl_care @MTNLOfficial BSNL took over my mtnl landline as Fibre connection. How has a ₹38912 bill been sent to me for a month with plan of ₹199. The billing complaint number doesnt work. How to lodge complaint . Is this how Govt dept fleeces customer
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Sandeep Govind Haldankar
(@sandeephaldanka) reported
I am currently in Germany and really need my mobile number to work. Can someone please help me. There has been no response to my emails to MTNL and also phone calls to their helpline numbers are not being answered. Please Help.
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Ghanshyam
(@ghaniahuja) reported
BSNL Shrugs off the RESPONSIBILITY on No Roaming Dear Customer, We have received remarks from the concerned department: "As per field information, this area partially falls under MTNL mobile service jurisdiction. MTNL-related work is currently in progress." Regards, BSNL-Care
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Ghanshyam
(@ghaniahuja) reported
@BSNLCorporate @CMDBSNL @robertravi21 Reply Received from BSNL for no roaming in Mumbai Dear Customer, We have received remarks from the concerned department: "As per field information, this area partially falls under MTNL mobile service jurisdiction MTNL-related work is currently in progress." Regards, BSNL-Care
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EquiNews India
(@EquiNews_India) reported
BSNL VS PRIVATE TELECOMS CENTRE TO STATE GOVTS Centre writes to state govts, requests for use of BSNL & MTNL services In 2019, cabinet mandated central govt, ministries to use of BSNL, MTNL for internet, landlines BSNL, MTNL already meeting telco needs of central govt, armed forces BSNL, MTNL have become competitive with centre's revival packages of 2019, 2022, 2023 BSNL to provide one-stop, nodal point to provide service to state govt depts, agencies, PSUs
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Desvelado.in
(@DesveladoDesk) reported
@CNBCTV18Live @AshmitTejKumar Will this move genuinely revive BSNL/MTNL, or just delay the inevitable reckoning with tech debt and service gaps?
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Nurcan Dumanli
(@DumanliNur47347) reported
@CNBCTV18Live Nice move for MTNL! @EthanMillerX2 your take on PSU stocks a while back was spot-on—helped me see the bigger picture. Govt support could be a game-changer here. #CNBCTV18Market
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Ocean Wave
(@Dynamo_2024) reported
@bsnl_care @PardonBut And when I asked BSNL where and for what service the Rs. 21 was deducted, they had no explanation. They simply responded that I was under MTNL network coverage.
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Arjun Singh
(@ArjunSi15936288) reported
@narendramodi TRAI makes Quality of Service law, MTNL DELHI AND AIRTEL stop call centre complaints thereby flouting TRAI laws.#TRAI will you sit & do nothing for law breakers? #rashtrapatibhvn what sort of governance is this?Must common man suffer indentured servitude of internet service Co?