MTNL

MTNL Outage Report

Why is my MTNL service not working?

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours

The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

MTNL Outage Chart 07/26/2024 22:50

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will MTNL compensate me for the outage?

The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Phone (53%)

    Phone (53%)

  2. Total Blackout (28%)

    Total Blackout (28%)

  3. Internet (18%)

    Internet (18%)

  4. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map

The most recent MTNL outage reports came from the following cities: Bhiwandi, Mumbai, Pune, Lucknow, Hyderabad, Guwahati, Delhi, Thāne, New Delhi and Cochin.

Loading map, please wait...
City Problem Type Report Time
IndiaBhiwandi Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaMumbai Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @crazeeTweeter @DoT_India @MTNLMbiOfficial We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no. & Alternate Contact No.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @nlsoneji11 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no.& Alternate Contact No. @MTNLMbiOfficial

  • CommonQuery CommonMan (@CommonQuery) reported

    @BSNLCorporate @MarkivTima Will 4g service work in roaming in Mumbai? I have bsnl card and i m in roaming with NO Signal from MTNL will this issue solved once you roll out your 4g service?

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @nrjshm We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details & Alternate Contact No.

  • Santos_bharti Santosh (@Santos_bharti) reported

    @BSNLCorporate Thanks for replying. My BSNL sim is working now but only when I am in BSNL network area. So, basically the problem was not with sim. Rather actually there is no signal at all for @BSNL/MTNL in Q1 Block, South City 2, Gurugram. @BSNLCorporate, any timeline to fix this issue?

  • Anandgupta03 Anand Gupta (@Anandgupta03) reported

    @BharatBillPay Mtnl dolphin Mumbai bill is not shown. Some errors shown

  • TWEETANDGIRISH Girish Jain (@TWEETANDGIRISH) reported

    @MTNLOfficial My mtnl number was surrendered one year back and today I was served a notice for due of more than 14000/- and was told to appear before lok adalat . please help us to understand this type of cases

  • aksharma4316 Ashok Sharma (@aksharma4316) reported

    MTNL ? Very poor performance at D'mart Thane ! Shameful @MTNLOfficial @AshwiniVaishnaw

  • sketan68 Ketan shah (@sketan68) reported

    @PMOIndia @MTNLMbiOfficial @narendramodi Wah ..India is Progressing.. Almost Since last one month my landline not working .. Inspite of repeated requests and complaints.. Very very bad. It is Not The GM mtnl responsibility to look into this.. Who is responsible fr this..

  • 23mikepapa mayank (@23mikepapa) reported

    @AditiIndiaFirst @Airtel_Presence Useless service . Neither their app works nor the customer care . Slowly turning into another mtnl

  • RohitKadoo1989 Rohit Kadoo (@RohitKadoo1989) reported

    @OfficeOfSDhotre @MTNLMbiOfficial @MTNLOfficial Team, We are facing landline issue from past many days,I have given written complaint at mtnl authorities but no response Pradhan A/6 Ajay sahwas Nariman road Vileparle east 400057 Landline no 26110285 Contact me on 9930043436

  • likharesaurabh saurabh likhare (@likharesaurabh) reported

    It's been a week since all my 3 mtnl numbers have got no network. Can't even complain it to the customer care since the call has to be made from mtnl number. This is ridiculous and all we get is system generated replies @MTNLMbiOfficial @MTNLOfficial

  • Jaihind36006965 Jaihind (@Jaihind36006965) reported

    @MTNLOfficial @MTNLMbiOfficial my landline and broadband at Sitaladevi Temple Road Mahim is not working since last 45dsts.i hv already lodged complaint but line is still not restored.Ibam now planning to surrender the broadband as MTNL is charging me monthly rental @TRAI

  • RachitKhatana Dr Rachit Khatana (@RachitKhatana) reported

    @MTNLOfficial @CMD_MTNL My landline and internet connection are dead and not working since past 1month. Have complained multiple times to mtnl dwarka but no response. Please look into this matter and solve my problem asap. Landline no. - 01125088993 Mtnl Exchange - Dwarka

  • SagarTa04526603 सागर तांबे (@SagarTa04526603) reported

    @devusinh @MTNLOfficial @narendramodi When MTNL Mumbai mobile user get 5G network.

  • SuchetaSays Such_Says (@SuchetaSays) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial mtnl no 9869785368 not getting any otp and sms. Kindly help.

  • SabyasachiBan20 Sabyasachi Banerjee Holdings Ltd (@SabyasachiBan20) reported

    Indian Public Telecom operator specializes BSNL and MTNL is playing fuel rolling you have a Eadtern Zone or Cebtral zone number you cannot get through in Delhi or Mumbai due to MTNL blocking instead you had to choice VI Network. What a practical joke

  • likharesaurabh saurabh likhare (@likharesaurabh) reported

    @MTNLOfficial @MTNLMbiOfficial Worst service! No network since yesterday and my whole family uses MTNL simcards. Cannot receive any important OTP. Please look into it and stop this horrible nuissance

  • IndiaPostOffice India Post (@IndiaPostOffice) reported

    @Mumbaikhabar9 The matter of internet connectivity at M A Marg PO has been taken up with MTNL authority and all efforts are taken up to resolve the issue at the earliest. Inconvenience caused is regretted.

  • TinmanSav Tinman Sav (@TinmanSav) reported

    @MTNLMbiOfficial @MTNLOfficial for last 16 months you have been not transferred my landline despite all documents and details submitted to MTNL Goregaon West. I have been paying bill each month but no service from you. This is unethical

  • keythatworks Varkey Joseph (@keythatworks) reported

    @reliancejio pathetic service. No engineer available. Incorrect assurances. No empathy it understanding by agents Jio is becoming another MTNL

  • MUKESHMULCHAND8 MUKESH MULCHANDANI (@MUKESHMULCHAND8) reported

    @MTNLMbiOfficial Horrible services! No signal/network connection since yesterday night? Wake up MTNL Mumbai. Customer are suffering

  • SuchetaSays Such_Says (@SuchetaSays) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial my mtnl mob 9869785368 not getting any network. Dont receive any otp, calls, sms. Please set connectivity.

  • Anandgupta03 Anand Gupta (@Anandgupta03) reported

    I can't pay mtnl dolphin postpaid bill. Please help @BharatBillPay

  • JS55184594 JayS (@JS55184594) reported

    Mtnl is back with their famous attitude of not giving good service to the customers : 236961 is the number #shutdownmtnl. You digital India sucks my business is down for 3 days and still you guys are sleeping @DoT_India @MTNLOfficial

  • nlsoneji11 Narendra L. Soneji (@nlsoneji11) reported

    My MTNL tel is dead since past one month. It comes under Versova tel. exchange. Complaint docket No.6447 @mtnl @MTNLOfficial

  • sumankumar1409 Sumankumar Yadav (@sumankumar1409) reported

    Dear @MTNLOfficial Request you to please update me by when my deposit money will be returned. The line was closed 8 months back on 23/8/2021. Details DMed. Was customer of MTNL for 20 years. And always paid bill on time. Please update.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @azizshroff1 @DoT_India @MTNLMbiOfficial We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your Concerned MTNL no.& Alternate contact no.

  • subirchanda2015 subir chanda (@subirchanda2015) reported

    @MTNLOfficial Landline phones are dead in Kalkaji & Chittaranjan Park area since last one year and MTNL is charging monthly rental on the dead landline number. It has been complaint multiple times but no response. Is there any resolution from MTNL ?

  • RaghavanN4 Raghavan N (@RaghavanN4) reported

    @PMOIndia @narendramodi Sounds nice. But a reality. My MTNL land line has been out of order for >2 months. No clarity on its restoration. MTNL says Metro work has damaged cable. Being billed for Broadband not in use as LL is not working. Is this the way to develop? Create hardships for the common man?