MTNL

MTNL Outage Report

Why is my MTNL service not working?

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours

The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

MTNL Outage Chart 01/20/2025 20:35

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will MTNL compensate me for the outage?

The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Phone (39%)

    Phone (39%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Internet (19%)

    Internet (19%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (1%)

    E-mail (1%)

Live Outage Map

The most recent MTNL outage reports came from the following cities: Lucknow, Mumbai, Delhi, Hyderabad and Thāne.

Loading map, please wait...
City Problem Type Report Time
IndiaLucknow Phone
IndiaMumbai Phone
IndiaDelhi Phone
IndiaHyderabad Total Blackout
IndiaHyderabad Total Blackout
IndiaMumbai E-mail
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Sourayanbh Sourayan Bhattacharya (@Sourayanbh) reported

    The problem here is currently no governmental company manufactures mobile phone and apart from BSNL and MTNL, there are no other govt. company which provides internet access. The others are private players, the govt. cannot ask private players to provide mobile phones and 3/n

  • KaalaTatta11 गेंडा स्वामी (@KaalaTatta11) reported

    @vilasachandran1 @ndtv Hypocrites like them needs #Ladoo in their both hand. @INCIndia and their likes always target private companies while they themselves never use the govt funded companies. If they have so much hatred then let them use BSNL, MTNL, send their child to govt. School

  • s7tweets 🍁SL🍁 X Æ Archangel-2 (@s7tweets) reported

    @BSNLCorporate Be informed that I'm not in Mumbai right now. I'm in Chatkabaria, Haroa Rd, Kolkata. So MTNL is to be ruled out. Device is on CellOne. CellOne network is from BSNL.

  • kabirazad2017 thaNAMOs #Justice4Manisha (@kabirazad2017) reported

    @BharatVrat @SushantV11 @ShekharGupta Hey idiot, inovation means inventing something new not using the govt to first kill the largest player MTNL and then using same MTNLs tower to distribute free 4G. 4G would have come much earlier, cheaper and spread far wider if MTNL had been given 4G spectrum . Bhakts r idiots

  • atgaurav Sharma, Gaurav (@atgaurav) reported

    @GoI_MeitY The MTNL Staff at Mukherjee Nagar, Delhi has become Representation of Sheer Incompetence. Despite lodging complaint after complaint & writing to superior officers, absolutely none reverts back. This is not how #MTNL should be allowed to waste taxpayer's money.

  • Ik0Nihcas Ik Nihcas (@Ik0Nihcas) reported

    @narendra4068 @TheSquind Aircel, Loop , Videocon, Tata, Reliance (chota bhai), Virgin India, Hutch , Telenor , Uninor . MTNL Dolphin will almost shut down.

  • Kapilpa52823470 Kapil parashar (@Kapilpa52823470) reported

    Sir a senior citizen/widow in problem due to landline number 22374536, A-271 surajmal vihar, delhi out of order since a week despite complaints. Would anyone help@ MTNL official.

  • SachinK66805037 Sachin Kumar Verma (@SachinK66805037) reported

    @ViCustomerCare is fraud 😡😡 you are not even equal of bsnl and mtnl. much much worst than both. 😡😡

  • theunxplaind abra (@theunxplaind) reported

    @HathwayBrdband are you competing with mtnl for the worst broadband service? Customer Care no one attends while you cannot offer basic internet @jagograhakjago

  • HotelUranPlaza Hotel Uran Plaza (@HotelUranPlaza) reported

    Simply shocking service from @MTNLOfficial we have been trying for months to cancel our broadband service since it doesn’t work. 1501 won’t help, the #MTNL website doesn’t send OTP to login & Uran office has no personnel. Yet bills come on time with penalties for late payment 😡

  • Santosh39600117 Santosh G (@Santosh39600117) reported

    @rsprasad I'm big supporter of BJP. But ur the worst minister in telecom I switched Of Airtel I want come in Mtnl no staff do everything private but first create infrastructure than do it very disappoint work from your minister shame really shame 😡😡😡😡

  • Ketan_Dalal Ketan Dalal (@Ketan_Dalal) reported

    @MTNL No one responding to complaint - complaint no 8776

  • Prabhat13486742 The Argumentative Indian (@Prabhat13486742) reported

    @MTNLOfficial please intervene to stop customers harressment.Also improve ur service to be in business. Try talking to MTNL customer care on 011-22221500 or 011-22221540,if any one picks consider yourself lucky or else help customers settle their complaints.

  • GouriDixit Gouri Dixit (@GouriDixit) reported

    @MTNLMbiOfficial 82% MTNL Employees Retired: Call Centers Not Working, Services Disrupted, Customers Clueless! When are you getting your act together if ever? Gouri Dixit

  • atgaurav Sharma, Gaurav (@atgaurav) reported

    @MTNLOfficial For weeks, no redressal of MTNL Wifi Complaint. This is how the taxpayer's money is going down the drain, almost intentionally due to apathetic behaviour of the officials. #MTNL #MukherjeeNagarDelhi

  • Kapilpa52823470 Kapil parashar (@Kapilpa52823470) reported

    Landline number 22374536 out of order since last week. No action despite complaints. Does anyone help@ MTNL official. A senior citizen/widow in distress.@ MTNL official.

  • paremvir Paremvir Malik 🇮🇳 (@paremvir) reported

    @MTNLOfficial @CMD_MTNL In the heart of Delhi, my landline PH is dead, even after 3 complaints on MTNL Mobile App the connectivity is not restored since months, kindly help. 011-26891780, CA No. 2033321627

  • 1972ManojGrover MG (@1972ManojGrover) reported

    @ShekharGupta Air India, Indian Post, BSNL, MTNL could have kept this country poor and stupid with high prices ... The Private sector in India is so competitive and so well spread out that no Monopolistic environment can be created . It's the Govt Monopolis that are harming the country

  • VAnand0560 V ANAND (@VAnand0560) reported

    @MTNLOfficial @GoI_MeitY MTNL DOLPHIN DEAD. NO CUSTOMER CARE, NO OUT GOING, NO INCOMING, NO SMS... 9868862034

  • IndiaPostOffice India Post (@IndiaPostOffice) reported

    @IndiaPostOffice it is true that internet connectivity issue since 14.12.2020 to 18.12.2020 due to problem in MTNL main server Ghatkopar (W). Now, problem of MTNL main server was resolved & network connectivity of Mulund East Post office is working smoothly.

  • VishalShroff9 Vishal Shroff (@VishalShroff9) reported

    @MTNLMbiOfficial @rsprasad : MTNL internet is not working since the last 3 days. No official is concerned about helping to restore the services, only promises but no action so far. Shri Ravi Shankarji : Can we have state owned companies operating at some minimum service levels?

  • sarangthacker जय श्री राम (@sarangthacker) reported

    @abc854754 @MrSinha_ When was airtel a monopoly, Vodafone was always breathing down its neck, there was idea, and a whole lot of other players, indian telecom never had monopoly except for MTNL and BSNL

  • RNS2019 Rohit Shah (@RNS2019) reported

    My landline no.28813178 is not working by 7 months. 2 months back, your wireman visited site & said there was wire broken & same informed to main office to change. But still no action taken by mtnl. Also give me full refund of 8 months of phone dead. Call me - 9324425348

  • prernao2 Prernaپریر نا प्रेरणा (@prernao2) reported

    @MTNLOfficial How to complain about a faulty MTNL no? This is what I get when I complain online. "java.sql.SQLException: Io exception:The Network Adapter could not establish the connection" If I call complaint helpline I get ,"aap qatar mein hain" for more than half an hour.

  • vardaan2409 Vardaan Sharma (@vardaan2409) reported

    @DoT_India Sent you the MTNL landline number on DM. Kindly resolve the connection issues at the earliest.

  • __Tatvamasi__ Dombivlikar (@__Tatvamasi__) reported

    @vishalkmumbai Just ask the people which network are they using on the phones to tweet this? Private telecom players Or MTNL or BSNL

  • parasmota97 Paras Mota (@parasmota97) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial have reached MTNL office in Sion at 10:45. It’s 11:15 am still not a single employee has come. Queue of many people with grievances. Extremely poor service. Reckless and careless. @MTNLMbiOfficial

  • yadvendar Yadvendar (@yadvendar) reported

    @ProfChaman @KisanEktaMarch Never Jio Only emergency Paytm Still MTNL broadband

  • kabirazad2017 thaNAMOs #Justice4Manisha (@kabirazad2017) reported

    @SushantV11 @ShekharGupta That doesn't mean privatisation brought down the price.. Innovation, competition brought down the price. MTNL remains the most wide and cheap network, killed by Modi govt by not giving them permission for 4G spectrum. Why would Modi govt DELIBERATELY kill a profit making MTNL

  • varunsingh03 varun singh negi (@varunsingh03) reported

    @Abhina_Prakash @rahulroushan i think its time to close reliance and other big businesses in punjab coz they d'nt want it jab salo ko 200rs m 1gb data milega aur mtnl jaisa network milega tab samjh ayega.And govt should close the mandi's in punjab and state govt should procure farmers crop rather centre govt