MTNL

MTNL Outage Report

Why is my MTNL service not working?

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours

The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

MTNL Outage Chart 09/11/2025 21:20

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will MTNL compensate me for the outage?

The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Total Blackout (42%)

    Total Blackout (42%)

  2. Phone (39%)

    Phone (39%)

  3. Internet (13%)

    Internet (13%)

  4. Wi-fi (6%)

    Wi-fi (6%)

Live Outage Map

The most recent MTNL outage reports came from the following cities: Greater Noida, Pune, Mumbai, New Delhi, Delhi, Jewar, Shirāla, Gurgaon, Noida and Azamgarh.

Loading map, please wait...
City Problem Type Report Time
IndiaGreater Noida Total Blackout
IndiaPune Phone
IndiaMumbai Phone
IndiaNew Delhi Wi-fi
IndiaDelhi Phone
IndiaJewar Wi-fi
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • Ganeshn9598 Ganesh n (@Ganeshn9598) reported from Chennai, State of Tamil Nādu

    @Mohansinha Modi govt should work on closing down BSNL & MTNL which are eating the taxpayers money!

  • kanha_ki_duniya kanha sharma ji (@kanha_ki_duniya) reported

    @ANI Bsnl n mtnl we’re destroyed by congress to ensure private company Airtel Vodafone reliance etc progress .. time for make them bsnl n mtnl private to save them from closing down no more more tax money wasted ..

  • DeepakBhandark5 Deepak Bhandarkar (@DeepakBhandark5) reported

    @timesofindia A stupid representation n demands !!!! Financial condition of both BSNL and MTNL are bad . Merger will provide some relief as collective assets will reduce the impact of debts . And less assistence will be needed .

  • AlshiLazy Niki Lazy (@AlshiLazy) reported

    @medsavetpa your service for MTNL retired employees is pathetic, nobody cares to reply on claims. Vinod and Devendra from Mumbai Medsave (MTNL) ignore calls. Request to kindly look into the claim of Dilip Alshi🙏🏻

  • samuelmokale samuel mokale (@samuelmokale) reported

    Please update the status when will my MTNL landline 28828689 and internet start working. They are not working since 6 March 2022. My docket number 9823. @MTNLMbiOfficial @MTNLOfficial

  • BeingWithJoy Joy (@BeingWithJoy) reported

    @saurabhkr43 I never understood the purpose of having MTNL separate from BSNL just for a select set of cities.

  • sivakum90601187 sivakumar (@sivakum90601187) reported

    I liked to support @BSNLCorporate i tried to port my mobile number from @reliancejio to bsnl. Bt couldn't get a sim. If you couldn't provide sim to customer then how you will run business. Unproductive employees getting lot of salary. Now blaming govt for merging with mtnl #BSNL

  • SasiVasudevann1 Sasi Vasudevannair (@SasiVasudevann1) reported

    @ANI Close down take over your non performance? BSNL,MTNL, you had all over India presence, networks ,offices in almost all villages then too you failed to deliver ,MNC's established their business Nobody will take such huge debt ridden organizations Financial assistance for what?

  • MAYANK8382 Mayank Patel (@MAYANK8382) reported

    @byAnanduS No what you say loss making is very less amount of loss they do compare to vodaphone and bsnl/mtnl cash flow is increasing every month witch help them to improve good service and launch 4g faster !

  • sm74737 Subrata Mondal (@sm74737) reported

    @ANI BSNL & MTNL merger is justified. As temper free & secret communication is critical for govt. working, maintain critical service of this merged organization in the hand of govt. Rest maybe made privatised.

  • ShreyaBarua16 Shreya Barua (@ShreyaBarua16) reported

    @ANI I had to just throw away my MTNL/BSNL landline set as no one from the service provider used to render prompt service and internet connection remained disconnected! Public money should not be waisted for non performer! They will remain parasites!

  • koshurkoul Rakesh Koul (@koshurkoul) reported

    @RS05_1993 Yes. And the typical sound of Modem connecting with BSNL/ MTNL PSTN network..

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @not_vvip @DoT_India @VidhuBhushan We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address /City name

  • Fly_Hightweeto Anonymous (@Fly_Hightweeto) reported

    @timesofindia So I’d both mtnl broadband n private internet. Trust me even though mtnl was cheaper and we were paying for it but we had hardly used mtnl because of its poor service. So, it died long back. Govt is v late in taking action..

  • FMAAAB FaizAAB (@FMAAAB) reported

    @ndtv BSNL has been the cause of headache for many. 3 friends of mine including me were using their broadband connection and every week,we used to call service guy for some problem. Merge with MTNL and dissolve MTNL too. This is free market area now. Enough.

  • Brijender2105 Brijender (@Brijender2105) reported

    Dear @reliancejio If you're unable to handle network and (mostly unavailable) data problems,please hand it over to MTNL/BSNL or equivalent service provider so we don't feel cheated in recharge nd managing calls/data requirements at certain point of time/place. #WorstServices

  • agent6799 subrata das (@agent6799) reported

    As arrested DCP irresponcible due to Embassies under UAE Intel set thru MTNL/BSNL as on suport of @rajnathsingh against Any smriti Irani Husband community invalidly existing into MUM thru NCP on Mr S Tharoor named imposed huge amount Debt to help DG Offices... @FinMinIndia @RBI

  • HemantHanda1 Hemant Handa (@HemantHanda1) reported

    @rsprasad @MTNLOfficial Sir I have surrounded my MTNL land line phone due to inefficient service a long below but did not get my security refund. I personality visited several times mtnl office and getting rude reply, rude behavior In our society 99.99 families surrendered phone

  • Ees_Khan Shabbu (@Ees_Khan) reported

    "With Rs 26,000 crore debt, even if God comes to earth and tries to address its problems, the company cannot be revived. It is a fact of life; we have to accept it," MTNL CMD

  • ratanpalmm Mahesh Ratanpal (@ratanpalmm) reported

    JIO FIBER service is worst than MTNL As daily outage in Andheri Lokhandwala complex for four hours

  • DeepakK43890699 Deepak Kumar (@DeepakK43890699) reported

    @MTNLOfficial @DoT_India 405305 - this is complaint number still pending for outdoor, even tried to contact MTNL lineman , Vendor but no response.

  • happygarg979 Paras Garg (@happygarg979) reported

    @vote4india2 @ANI 26000 government mtnl ka debt Clear kre or bsnl walo ko financial support d sale himaat kaise kr rhe h yh inki wjah se company dead hui h bsnl ko turant private kro bc🙏

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @vipulgargyuva @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address

  • mcdovel Mcdovel (@mcdovel) reported

    @timesofindia First improve the services. #mtnl land line not working for over a month. Raised complaint, send tweets but no one even calls to check or inform of complain status. Disgusting! @AshwiniVaishnaw @MTNLOfficial

  • SumitJ9 Suumit Jaain (@SumitJ9) reported

    @MTNLOfficial Why there is no cellular network of #mtnl in sector 57 Gurgaon ? @TRAI is there any coverage criteria for operator ?

  • GiriPRao Giri Prasad Rao (@GiriPRao) reported

    @timesofindia Both BSNL & MTNL are burden, still no 4G rollout, wired data plans are too old, not suitable or competitive with Airtel or Jio or even with local players. Why tax payers should pay you for not working. Better to sell these companies to private players.

  • rendezvous1988 Saurabh Roy🇮🇳 (@rendezvous1988) reported

    @ANI Reason of downfall of BSNL and MTNL are the employees who are not intended or interested to work....only haraamkhori and paise khana chote se kaam ke liye with zero service to customers

  • tushar Tushar (@tushar) reported

    @thetymonbay @reliancejio There is no customer care in Jio. It is the new MTNL. In fact, sometimes, MTNL might surprise you with better service but Jio!? Lena ho to lo nahi to aage badho…

  • TheBhardwaaj हिच़ श्रीचीः इच्छा (@TheBhardwaaj) reported

    @timesofindia Now these फोकटचंद employees of MTNL started requesting? They never wanted to work , I know someone from mtnl who barely went on work 3 months in a year average, taking leaves by showing false medical conditions. Lesson must be taught to all the Babus.

  • KishoreIyer5 KishoreIyer (@KishoreIyer5) reported

    The worst PSUs that are in ICU: - BSNL - MTNL - BHEL - BEML - Air India - RINL The plug needs to be pulled no more capital should be infused!