MTNL

MTNL Outage Report

Why is my MTNL service not working?

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours

The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

MTNL Outage Chart 06/15/2024 13:05

June 15: Problems at MTNL

MTNL is having issues since 07:30 PM IST. Are you also affected? Leave a message in the comments section!

Will MTNL compensate me for the outage?

The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (1%)

    E-mail (1%)

  5. Wi-fi (1%)

    Wi-fi (1%)

Live Outage Map

The most recent MTNL outage reports came from the following cities: Mumbai, Cochin, New Delhi, Bhubaneshwar, Delhi and Bengaluru.

Loading map, please wait...
City Problem Type Report Time
IndiaMumbai Total Blackout
IndiaMumbai Total Blackout
IndiaCochin Internet
IndiaMumbai Total Blackout
IndiaMumbai Phone
IndiaMumbai Internet
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • josephadsouza Joseph A DSouza (@josephadsouza) reported from Panvel, State of Mahārāshtra

    @SukhdeoPrasad3 @MumbaiMTNL MTNL🙆 There was issue at DP box and we were fed-up and disconnected the line only.

  • MTNLMbiOfficial MTNL Mumbai Official (@MTNLMbiOfficial) reported

    @Chaitan78973901 We regret the inconvenience caused. We need your MTNL number to send your complaint to the concerned team.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @rd202021 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no.& Alternate Contact No.

  • DrPrit2001 Prit shah (@DrPrit2001) reported

    @MTNLOfficial tired of repeated complains.. it's painful to make 70 year old man to visit daily to your head office in south Mumbai to discontinue broadband plan past last three months. You are sending bills for service you don't provide. Regret going for MTNL

  • DiwanSapan Sapan Diwan (@DiwanSapan) reported

    dear sir , My MTNL no . -01122110924 is not working from last 11 months . I also register manual complaint in district mtnl office and also try to call many times but my complaint not resolved till date .Please look into the matter and solve my complaint

  • MTNLMbiOfficial MTNL Mumbai Official (@MTNLMbiOfficial) reported

    @bluefox42718750 @MTNLOfficial @PMOIndia We need your MTNL number to send your complaint to the concerned team.

  • JN_4193 Jupiter Neptune - 4193 (@JN_4193) reported

    @Krishan221111 @TelecomTalk @jugaduuengineer Yes BSNL MTNL only needs 4G & good network coverage to beat jio No doubt.

  • CodeGranthShala Vivek Sharma (@CodeGranthShala) reported

    @MTNLOfficial @MTNLOfficial As per service of mtnl. All mtnl employees are responsible for mtnl situations. According behaviour of staff, all senior staff should be forced retirement. 🙏🙏

  • ANKITMI71601154 ANKIT MISHRA (@ANKITMI71601154) reported

    @LICIndiaForever Improve your service, Give proper training to your employees If your @licofindia service will be continued like this soon or later this organisation will face biggest challenge like other psu example mtnl Or airindia etc.

  • girishraja Girish Raja (@girishraja) reported

    @MTNLOfficial @MTNLMbiOfficial For the second time this month mtnl land phone in my Mumbai home is not working. No dialtone and no internet access.

  • MTNLMbiOfficial MTNL Mumbai Official (@MTNLMbiOfficial) reported

    @PessimistInsaan @MTNLOfficial We need your MTNL landline number to send your complaint to the concerned team.

  • Salilicious trippinonsolo (@Salilicious) reported

    Folks not from #Bandra, yes, there’s an awful #MoneyHeist5 graffiti on the MTNL building. You can see it when you’re taking the Reclamation flyover. We’ve all seen it. It’s old news now. No need to take yet another picture and post it. #JustSaying

  • DoT_India DoT India (@DoT_India) reported

    @aditheesh Replied by: MH Kalyan Brand As had with telephonic discussion the area I.e. sector 22, near Apollo hospital , Belapur , navi Mumbai which come under MTNL and are in roaming. Contacted to MTNL authorities to resolve the issue please. Sorry for the. In convience. Caused.

  • CodeGranthShala Vivek Sharma (@CodeGranthShala) reported

    @MTNLOfficial As per service of mtnl. All mtnl employees are responsible for mtnl situations. According behaviour of staff, all senior staff should be forced retirement. 🙏🙏

  • DoT_India DoT India (@DoT_India) reported

    @Pinesh_Sakaria Reply from TSP :-  MTNL mumbai unit sent the letter to the customer for intimation of cable fault due to undergoing metro works This Issue is Close.

  • DoT_India DoT India (@DoT_India) reported

    @chinmoysimran Reply from TSP :- REPLIED by HR Gurugram Dear customer, BSNL has already mailed to MTNL for network issue as the mobile network in urban Gurgaon area is maintained by MTNL. This Issue is Close.

  • NishantGupta_07 Nishant Gupta (@NishantGupta_07) reported

    @MTNLOfficial Complaint pending from more than 1 week. Nobody really wants to resolve the issue here. The lineman says they dont have wire in stock to replace. Phone is dead. MTNL no: 23641615

  • DC_technical Dushyant Singh (DC technical on Youtube) (@DC_technical) reported

    @BSNLCorporate No ability to bring 4G network. Poor MTNL service in Delhi and when it comes to tweet. BSNL is number 1 to tweet things band Zero in providing services. Looser !

  • IGaikwadRuturaj Ruturaj Gaikwad FC (@IGaikwadRuturaj) reported

    @MTNLMbiOfficial I have buy a new bsnl MTNL sim few weeks earlier but I am not getting any network in my area. The network signal shows sometimes and goes off. Kindly solve the issue on an urgent basis. @BSNLCorporate

  • MTNLMbiOfficial MTNL Mumbai Official (@MTNLMbiOfficial) reported

    @IGaikwadRuturaj @BSNLCorporate We need your MTNL number to send your complaint to the concerned team.

  • ShariqNa shariq nabi (@ShariqNa) reported

    26951096 landline of MTNL IS NOT WORKING past of 3 Month l am already complaint done on 11sep2021 and the complaint no is 66.@MTNLOfficial @ShariqNa

  • gluttonyguilts Shreya Srivastava (@gluttonyguilts) reported

    @Airtel_Presence @airtelindia @airtelnews NO RESOLUTION IN 4 DAMN DAYS - I had Vodafone and MTNL but they never were this incapable and cruel!

  • Moh8699 Mohammad faizan (@Moh8699) reported

    MTNL employee are care less. I have complaint 1 month ago but they not solve my complaint. @MTNLMbiOfficial

  • Moh8699 Mohammad faizan (@Moh8699) reported

    @shrutz11 @MTNLMbiOfficial @MTNLMbiOfficial MTNL employee are careless and they not taking any responsibility. Even they not talk properly to customer. Only they need salary.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @Ravichoudhari77 @DoT_India @MTNLMbiOfficial We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details & Alternate Contact No.

  • whydiya2 WhyDiyaToo (@whydiya2) reported

    @MTNLMbiOfficial We were always paying #mtnl mumbai Dolphin postpaid bill via login, view bill, pay bill sequence. Now view bill does NOT work, since few months. Why? Thus payment is not easy for me. Can you help restore it like before?

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @ashishsmarty99 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details & Alternate contact No. @MTNLMbiOfficial

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @mungekar_PM @MTNLMbiOfficial @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate Contact No. & Address

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @aggarwal_1994 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address

  • jimitdshah J (@jimitdshah) reported

    @MTNLMbiOfficial 2 landlines are dead since the past 2 months. Complained several time but no resolution till date. Kindly resolve it asap. Visited mtnl centre also. Complaint no. 3292 and 2165