MTNL service status: outage reports and connection issues
Why is my MTNL service not working?
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Problems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
- Phone (50%)
- Total Blackout (34%)
- Internet (13%)
- Wi-fi (3%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Chhindwฤra, New Delhi, Delhi, Chandigarh, Hyderabad, Mumbai, and Mumbai Suburban.
| City | Problem Type | Report Time |
|---|---|---|
 Chhindwฤra
|
Phone | 3 days ago |
|
New Delhi
|
Phone | 15 days ago |
|
New Delhi
|
Phone | 15 days ago |
|
Delhi
|
Phone | 16 days ago |
|
Delhi
|
Internet | 16 days ago |
|
New Delhi
|
Internet | 16 days ago |
Full Outage Map
Community Discussion
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MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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PANKAJ JHA (@PANKAJJHA35093) reportedSearching for network position in full Mumbai city BSNL MTNL mobile network coverage not available @BSNL_BIHAR
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PANKAJ JHA (@PANKAJJHA35093) reportedBSNL MTNL mobile network coverage problem in full Mumbai city local train and metro journey all lines all route position is searching for network @IndianTechGuide
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@Reporter /Special Post/ (@clrs_life) reported@pbhushan1 Multi crore loot by Airtel and Jio after BSNL/MTNL service evoparation
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Vi Man (@ViMansuperhero) reportedBefore 2016: ๐ข Airtel ๐ข Vodafone ๐ข Idea ๐ข BSNL / MTNL ๐ด Docomo ๐ด Reliance ๐ด Aircel ๐ด MTS ๐ด Uninor ๐ด Telenor ๐ด Videocon ๐ด Hutch ๐ด Spice ๐ด Loop ๐ด CellOne After 2020: ๐ข Airtel ๐ข Jio ๐ข Vodafone Idea ๐ข BSNL Is this good or bad?
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BSNLCare (@bsnl_care) reported@PANKAJJHA35093 Dear Customer, We regret the inconvenience caused. BSNL MTNL is continuously working on BTS upgrades and network expansion to improve coverage and address network issues across Mumbai. We appreciate your patience and support. Regards, BSNL Care (Rashmi)
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Ocean Wave (@Dynamo_2024) reported@bsnl_care Question: Which entity is responsible for the deployment of 4G and 5G network infrastructure within the MTNL service circles? Msg 1 of 2.....
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Utsav Morkhiya (@utsavhm) reported@piyush_trades Bsnl, mtnl has been vleeded by pvt cos only. Tk example of docomo in japan ,its a govt co & running healthy bcoz they r gvng genuine service to its ppl & ppl are using &supporting it.
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PANKAJ JHA (@PANKAJJHA35093) reportedSearching for network position BSNL MTNL mobile in full Mumbai city @bsnl_care
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Adi (@Varunbro57) reported@MTNLOfficial Hello team very sad to see that mtnl is still not able to provide network coverage in various parts of delhi something should be done for the same for sure though
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PANKAJ JHA (@PANKAJJHA35093) reportedSearching for network position in Mumbai city BSNL MTNL mobile @BSNL_KTK
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Raman Kumar (@Raman_musicking) reported@bsnl_care They are saying your call is connected to bsnl up west and we can't help with your query as it is from bsnl Delhi. Please call mtnl Delhi. And gave me a number that nobody picked up the call
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Suhas Pandharpurkar (@SuhasVithal) reported@my_musings_ind @India_from_2014 Dear 6 years r very less compare to my case. My father applied for MTNL landline connection in 1993 when he retired from MbPT and never got connection till 2002. In year 2002, my again applied freshly for MTNL Landline connection in new scheme i.e. only incoming facility, we got.
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PANKAJ JHA (@PANKAJJHA35093) reported@MTNLOfficial In all over Mumbai local train journey MTNL mobile searching for network position no proper network coverage in all over Mumbai
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BJP Minority Face (@TrueEnlighten) reported@EconomicTimes @JM_Scindia Sir, it will take just 2 simple actions to make MTNL best investor company but everytime Govt takes back it steps. 1. Merge MTNL with BSNL so both can have synergies and overall expenses and corruption goes down! 2. MTNL land bank of 30000cr can be leased. @TRAI
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ADITYA AGGARWAL (@addy2604) reported@airtelindia @airtelnews Veeru pathetic customer services does it take 48 hours to attend a Wi-Fi complaint in this digital era ? And then your line man wants bribe to attend the complaint faster ?? Are we back to MTNL times
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Rohan Shenoy (@rohan_shenoy) reported@Portfolio_Bull We are having same problem with Dolphin MTNL... Down for 3months ... nobody cares @MTNLOfficial
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MUMBAI NEWS (@Mumbaikhabar9) reported๐๐๐๐ ๐๐ฅ๐๐ซ๐ค ๐๐ซ๐ซ๐๐ฌ๐ญ๐๐ ๐ข๐ง ๐๐ฎ๐ฅ๐ญ๐ข-๐๐ซ๐จ๐ซ๐ ๐๐๐๐ฅ๐ ๐๐ก๐๐๐ญ ๐๐๐๐ค๐๐ญ | Mumbai Crime Branch has arrested an MTNL employee in connection with a multi-crore underground cable theft racket, marking a major breakthrough in the investigation. Police suspect an insider network helped the gang target inactive MTNL cables across Mumbai.
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Uniqsols Foundation (@uniqsolsfoundtn) reported@PMOIndia mtnl is not providing one yr prepaid recharge to its customers, why trai doesn't take action? Is not it deficiency in service?
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BSNLCare (@bsnl_care) reported@KnKsnKarn Dear Customer, Greetings of the day! For further assistance, please feel free to reach out to our MTNL customer care helpline, or visit your nearest MTNL office for personalized support. We are here to help! Regards,ย BSNL Care (Neha)
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BSNLCare (@bsnl_care) reported@henrywdsouza Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)
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Vidyut (@Vidyut) reportedIdea for @RahulGandhi election promises - revive BSNL and MTNL properly. Easy bookings, good coverage. If the private companies need to make a profit, limit it to 2g/3g, but keep their low budget phone plans alive. You can simply stand on stage and read out their recharge plan prices to get all the votes. Right now the public can't use them widely due to coverage issues. And this is not just for the poor. You can keep a phone no you mostly need for OTPs alive for a year in Rs. 321. Loads of people who use separate numbers for banking and social media would vote for this.
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Positive (@DJ_positivity) reported@MTPHereToHelp @RoadsOfMumbai rickshaws and motorbikes breaking signals at MTNL Signal junction BKC, totally out of control and increasing discipline challenges. This needs serious attention.
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Satyam Pandey (@Satyam_On_Web) reported@Ajaykumaarji @bsnl_care Tried myself sometimes back was getting cellone and mtnl signal for calling at random times, no internet. This situation is in Tikri, Gurgaon. Thankfully the test paid off as I didn't want to take chances on my main number with porting.
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Gopal๐ฎ๐ณ (@g_sadhukha) reported@REDBOXINDIA Routed through govt teli network boost bsnl/mtnl
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PANKAJ JHA (@PANKAJJHA35093) reported@BSNLCorporate @CMDBSNL @robertravi21 Searching for network position in full Mumbai city BSNL MTNL mobile
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YogyKS (@yogyKS) reported@my_musings_ind I don't know which world you live in but this service improvement PSP, PSKs was initiated and implemented from UPA I to UPA II. While Tatkaal scheme was launched under NDA I, Yr 2000, Vajpayee govt. Even MTNL landline activation was quite fast back then. You are talking about 80s
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Ocean Wave (@Dynamo_2024) reported@bsnl_care Shared the details via DM, but let me tell you that I have also been wasting my time doing this exercise, as for the last three years, both BSNL and MTNL have failed to restore even basic 2G network services, let alone 4G or 5G
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BSNLCare (@bsnl_care) reported@PraveenKumGarg9 Dear Customer, Greetings of the day! To get a new MTNL SIM connection, kindly visit your nearest MTNL Customer Service Center (CSC) with a valid ID proof and required documents. Our team will assist you with the SIM issuance process. Regards, BSNL Care (Neha)
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BSNLCare (@bsnl_care) reported@miprathu Dear Customer, BSNL SIM cards and porting services are available at MTNL offices and authorized retail outlets in Mumbai and Thane. You can visit the nearest MTNL office with a valid ID proof and UPC code (for porting) to get a new SIM or complete the port-in process. Our team will assist you with SIM activation and further support at the office. Regards, BSNL Care(Sonu)
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nimitgoel (@nimitgoel007) reported@bsnl_care sir my no of delhi circle but my address of ghaziabad but sanchar haat refuse to port it from mtnl to bsnl 4g in delhi circle as there is no system there to accept address of Ghaziabad plz provide solution regarding the solution