MTNL Outage Report
Why is my MTNL service not working?
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Total Blackout (56%)
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Phone (33%)
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Internet (11%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Gurgaon, Mumbai, New Delhi, Noida, Delhi, Azamgarh, Ludhiāna, Thāne and Patna.
| City | Problem Type | Report Time |
|---|---|---|
 Gurgaon |
Total Blackout | |
| Mumbai |
Internet | |
| Mumbai |
Total Blackout | |
| Mumbai |
Total Blackout | |
| Mumbai |
Total Blackout | |
| Mumbai |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Saurin Tana
(@saurint) reported
@TanaysinghT Mumbai being the financial capital of India and the state/ government owned company BSNL has no network. When we call BSNL they say call MTNL and when we call MTNL they say service has been stopped. So Request BSNL office to please close down the service in mumbai.
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Saurin Tana
(@saurint) reported
@BSNLCorporate @CMDBSNL @robertravi21 Mumbai being the financial capital of India and the state/ government owned company BSNL has no network. When we call BSNL they say call MTNL and when we call MTNL they say service has been stopped. So Request BSNL office to please close down the service in mumbai.
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Sandesh Chavan
(@Sandesh1176) reported
@pravesh814 Firstly Clear out mess of MTNL And BSNL in Mumbai as Still No proper network in Mumbai Why trying launching 5G in Mumbai Since Last 1 year I am facing no network issue And no one solved the problem 😭😔 WHILE MTNL saying With all blame game playing around circle merrygo round
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Sandesh Chavan
(@Sandesh1176) reported
@bsnl_care The Worst is no MTNL Officer are available at the seat 💺 at Versova Telephone Exchange MTNL Andheri West Mumbai 400053 Maharashtra 🙏 No Customer Service No One
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Saurin Tana
(@saurint) reported
@BSNLCorporate @JM_Scindia Mumbai being the financial capital of India and the state/ government owned company BSNL has no network. When we call BSNL they say call MTNL and when we call MTNL they say service has been stopped. So Request BSNL office to please close down the service in mumbai.
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nimitgoel
(@nimitgoel007) reported
@bsnl_care i think you should take some classes from seniors before reply and i have tell you many times that from 1 jan 2025 all operation of mtnl of delhi ncr has been taken by bsnl so plz stop giving silly excuses before reply it that consult mtnl customer care now not exist
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P4PJP
(@P4PJP) reported
@BSNLCorporate @JM_Scindia What about Mumbai & Delhi?? as there is no BSNL & MTNL has no network.
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Saurin Tana
(@saurint) reported
@USOF_India @JM_Scindia Mumbai being the financial capital of India and the state/ government owned company BSNL has no network. When we call BSNL they say call MTNL and when we call MTNL they say service has been stopped. So Request BSNL office to please close down the service in mumbai.
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Kanishk Bhardwaj 🇮🇳
(@Kanishk8945121) reported
@EngrAbuAmmar @bsnl_care Bsnl sims automatically latch to mtnl dolphin network if available if your sim not connecting you don't have to visit any mtnl office just go to aur sim setting and manually select dolphin 3g if available but reality it that dolphin network don't have good indoor coverage
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Suresh Nair
(@SureshN79413855) reported
@MumbaiMTNL @CETTM_MTNL @MTNLMbiOfficial There is no proper mobile signal /connectivity at Anushaktinagar, Mumbai (Pin 400094) for last 2 days. FTTH also not reliable with frequent interruptions. Tired of complaining. No resp. focal point for resolution? End of MTNL in Mumbai?
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port
(@PGuru66047) reported
@bsnl_care @BSNLCorporate I contact MTNL Please port your sim others network All exchange not available responsible officers
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port
(@PGuru66047) reported
@BSNLCorporate @JM_Scindia 🙏Pleased improve MTNL Mumbai network last two or three years network not available request to take decetion save MTNL Mumbai mobile customers pleased🙏
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Bhavesh Shah
(@shah_1972) reported
@bsnl_care @BSNL_MH @BSNLCorporate why is my MTNL SIM not working???
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Shail Aditya
(@shailaditya) reported
@EngrAbuAmmar @bsnl_care The reality is quite different. In the past few months, many BSNL/MTNL users have shared that the MTNL Dolphin network’s signal is not available in many a regions of Delhi circle, especially in Gurugram and South Delhi probably due to BTS functionality issues.
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Saurin Tana
(@saurint) reported
@DoT_India Network is so bad not able to call in full mumbai, no support from mtnl staff nor bsnl staff
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P4PJP
(@P4PJP) reported
@BSNLCorporate @JM_Scindia Only on paper as there is no network. People already shifted to private telecom operators. Where is the network of MTNL ?
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Akshay Naik
(@AkshayNaik94) reported
@WeVsWEF @pp_swag5 @MahendraBedke I have never used reliance mobile even when it was launched in year 2000. Then also I used MTNL sim. Till date never went to reliance petrol pump or have never used any reliance product. I want BSNL and MTNL to grow ! Save ONGC BPCL HPCL Indian Oil from Clutches of Adani reliance
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RAM
(@rsyrsy) reported
MTNL Mumbai mobile network has been down for the last 2 days. No clear response from MTNL officials on when services will be restored. It’s severely affecting users, especially for receiving OTP.Requesting urgent intervention from DOT @DoT_India@MTNLOfficial@AshwiniVaishnaw
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Prakash Chandra
(@prakashchandra3) reported
@MTNLOfficial MTNL connections in Navi Mumbai has got no response once it's get down. It's difficult to work with such network which has got no response for the customer.
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Himangshu Sarma
(@Himanglive) reported
@BSNLCorporate @CMDBSNL @robertravi21 I am having a MTNL broadband connection since long now the BSNL taken over this in Delhi. Since the BSNL conversion, the service is become worst. No support received from your app or helpline. Since last 7 days no internet is available. No one is responding. If possible plz help
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Arjun Singh
(@ArjunSi15936288) reported
@PIB_India @JM_Scindia Absolute rubbish.He has ensured MTNL, Delhi Mumbai customer shift to competition.
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sunil goyani 🇮🇳
(@sunilgoyani90) reported
But while the debts of companies like @BSNLCorporate and @MTNLOfficial are being paid in full with the tax money of the people, BSNL and MTNL, both these companies have never performed well in their lives, yet their debts are being paid with the money of the taxpayers of India.
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WhatTheFo 🇮🇳
(@WhatTheFo_Info) reported
@shafaquealamTOI @OfficialDMRC DMRC after E Shridharan sir is just another corrupt PSU. DMRC imported all the worst possible manpower from MTNL, BSNL, Railways and others. #Vishwaguru #AmritKaal
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Shael Sharma
(@ShaelMSharma) reported
@PIB_India @JM_Scindia Total mess after the merger especially in billing. You guys are really making it hard for anyone to hold on to their MTNL landline. Bovine incompetence meets PSU shrug. A peer group comparison between consumer portals will reveal what Communism does to sarkari damaad Cos! Fail.
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NGOs.AICMEU
(@NAicmeu) reported
@TRAI YOU ARE NOT RESPONDING TO THE QUERY ABOUT MTNL MUMBAI. A LARGE NUMBER OF SIM ARE OUT OF SERVICE. NO ANSWER FROM CUSTOMER CARE?
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DRK
(@tradingwithdrk) reported
@RahulGandhi Dear RG Sir, please look into the long pending (more than 3 years) issue of Wage Revision of GIPSA Companies (New India Assurance, United India Insurance, National Insurance, Oriental Insurance, GIC Re). These PSUs are being slow-poisoned deliberately, like BSNL & MTNL.
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Nihar Popat
(@mrNihar) reported
@richapintoi you should cover this story about mtnl landline being completely destroyed in road works and then mtnl handing over to bsnl wahi keep sending bills rather than fixing the issue.
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Nihar Popat
(@mrNihar) reported
@BSNLCorporate You've taken over mtnl Mumbai ops but landline not working now since 9 months yet bills are getting generated. If you can't fix it then inform all customers en masse and return our deposits. Stop sending fake bills. @jagograhakjago @TRAI do something #Saiyaara
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TNY 🇮🇳 (Modi Ka Parivar)
(@YagneshTrivedi2) reported
@MTNLOfficial @MTNLMbiOfficial @JM_Scindia Sir I M Using MTNL MOBILE SERVICE DOLPHINE FROM MORE THEN 15YEARS FROM LAST 2 YEARS THERE IS NETWORKB ISSUE NOW ADAYS NETWORK GETTING ONLY NEAR MTNL TELEPHON EXCHANGE TODAY NO NETWORK IS THERE NR. MALAD TELEPHONE EXCHANGE PL DO NEESFUL
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Rennie O Mathews
(@Rennie_Mathews) reported
@malpani Same pinch. I've a great VIP nbr & been using it 4 yrs. Now no 1 in my area uses MTNL. In Jan25 a builder 2 kms away dug cables & lines hv been dead since then.Except mosquitos,dogs,no lights,no 1 in MTNL GMN office. Got permanent payment waiver via central govt complaint portal.