MTNL Outage Report
Why is my MTNL service not working?
No problems detected
If you are having issues, please submit a report below.
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
-
Total Blackout (50%)
-
Phone (38%)
-
Wi-fi (8%)
-
Internet (4%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Delhi, Mumbai, New Delhi, Greater Noida, Pune and Jewar.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi |
Phone | |
| Delhi |
Total Blackout | |
| Mumbai |
Phone | |
| Mumbai |
Total Blackout | |
| New Delhi |
Phone | |
| Greater Noida |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
-
MTNL
(@MTNLOfficial) reported
@DilSayRight @DoT_India For escalation and resolution of your grievance,pls mention city name/code where you are using the service of MTNL&contact no.
-
RajSora
(@Rajsoraba) reported
@JabberwockySla1 @vatrohit77 @seriousfunnyguy And what is your solution??? Make everything run by govt companies and let consumers be on their mercy??? We have already seen how effecient they are like air india, BSNL MTNL and the list goes on....
-
Omkar Paranjape
(@OmkarP_) reported
@MTNLOfficial Our landline phone not working. We have filed a complaint on this - 022 5366427 - number multiple times but no response from Charai, Thane MTNL office. Please look into it.
-
Niti
(@TheWrathOfKaali) reported
@Blossom_077 @MTNLOfficial Very bad service MTNL. Disappointed!!!!
-
Vaibhav Bhaskar Angne
(@vaibhavangne) reported
@DoT_India Are you seriously planning to close down MTNL? My landline no. 24378477 is not working since last so many days and nobody is bothered to attend the complaint. My 82 yr old mother hav tht no & there is no other way 2 contact her. Hope problem will be solved
-
Parpanchi Sinha
(@NeerajGBN) reported
@MTNLOfficial I want to change my MTNL Connection plan, but website is not responding, please help me
-
RADHEKRISHNA
(@sradha03) reported
What is wrong with MTNL. When the line is not operational, how can the remarks appear that no complaint pending when the line is dead since February 2020 and still not working even this date, 22.02.2021, I am billed diligently by your Billing Dept. since February 2020.
-
samir s shah
(@samirsshah3) reported
@MTNLMbiOfficial MTNL landline+broadband is down since a year. Numerous complaints unanswered. The linesman says it's because MTNL is converting to fibre. Every month rental is still being charged. Is it legal to charge for services not rendered ??????
-
RADHEKRISHNA
(@sradha03) reported
What is wrong with MTNL. When the line is not made operational, how can the remarks appear that no complaint pending when phone is dead since Feb. 2020 and still not working even this date, 22.02.2021, I am billed diligently since February 2020.
-
Eat.Sleep.Code.Repeat
(@RightistC) reported
@ponram1 @APanagariya What about Air India, Coal India, SAIL, BSNL, MTNL, Scooters India being continuosly repeated every year with continuous losses. To the extent that finally they had to be shut down; thus, poof! goes the tax payers money forever! If there is 1 example, there r far too many PSU egs
-
Pramod Nangia
(@pramodnangia1) reported
@MTNLOfficial Telephone complaint not addressed for 4 days now. Complaint No. 53 of 19/2/21, not redressed till now. How long will it take? MTNL has to buck up.
-
Abhishek Upadhya
(@_logik) reported
@nshantin hi, I came across your medium posts on BBPS. Need your help. I was looking for data on monthly bill transaction volumes segmented by Bill type or by Billing entity (bescom, mtnl etc ) - is this data available anywhere?
-
Shruti
(@Shruti_444) reported
@MTNLOfficial every second day the landline is dead and internet doesnt come on complaining dey jst gv new docket no horrible service frm MTNL frm last so many days der is no internet n dead line n u keep on sending bill
-
Prashant Aggarwal
(@Prashan02719177) reported
@mtnl services are ****
-
Bikash Ch. Pandey
(@bcpandey29) reported
@MTNLOfficial despite complaint my broadband of 011-29916751 is not being attended. Had I taken Airtel number, this would have been attended immediately. For mtnl consumer has to wait for weeks together. Disgusting.
-
MTNL
(@MTNLOfficial) reported
@pooja_chic @DoT_India @cpgrams For escalation and resolution of your grievance,pls mention city name/code where you are using the service of MTNL&contact no.
-
Bharat Soni
(@BharatS96101310) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLMbiOfficial @MTNLOfficial @mtnl My online complaint no 8007 dated 24-01-2021 Mulund west Still not solved. #Telephone_Dead #DGM_GM_MTNL_Not_Responding
-
Vijay Kanuga
(@VKanuga_1) reported
@MTNLOfficial why isn’t my land line being restored? My complaint docket no is -: 3066 of November 2020 Why is this complaint not being looked into? Even after visiting the MTNL Office Nothing is done to address this complaint, please reconnect & oblige!
-
Bhavit
(@Bhavit12) reported
@MTNLMbiOfficial we have registered a complain as the landlines are not working and no action have been taken on them. Request mtnl to solve the problem at the earliest
-
Srinivasan G
(@srinicaps) reported
@jagoinvestor_ @jaganmsna Please don’t portray only the bad side of inflation , the dark secret is inflation is necessary & the generation which is enjoying all goodies , they cannot be provided free by any authorities globally , when you didn’t get MTNL landline in late 70’s , cost of living was cheap...
-
VIREN KUMAR
(@Bob00Kumar) reported
@rsprasad URGENT. MTNL MODEM NOT WORKING.@BABITA KAUL.HAUZ KHAS EXCHANGE. 2 WEEKS WORK AT STANDSTILL.
-
Raj Marwa
(@RajMarwa2) reported
@TheOfficialSBI : I experience problems with account in SBI. Had ECS arrangement for payments for power, Gas & MTNL. Cancelled connection with MTN but Kandivli Br refuses to cancel ECS on plea that no such option is with bank! Will bank not stop payments.
-
Sandeep Datta
(@sandeepdatta) reported
Dear @rsprasad sir @MTNLOfficial Are you shutting down @MTNLOfficial ? Your MTNL is charging money for dead phones for months. Despite 2 apologies here on Twitter, it is sending bills for dead phones, without even mending it. Are they official allowed to charge like that?
-
Vikas Kapoor
(@Vikskpr) reported
@MTNLMbiOfficial my landline phone is not working i have written so many complaints on Twitter but it is sad that MTNL is not doing anything complaint no is 8841 and earlier compliant was closed without resolving what is wrong MTNL officers
-
Nitish Kumar
(@nitishsbikumar) reported
@MTNLOfficial MTNL ka service dekh ke dil khus ho jata hai. I have lodged only approx 50 complaint. Not for personal but corporate connection. I also complaint to mtnl MD. But everyone is sleeping. Bhagwan hi bhala kre inka. Are modi ji banko ki tarah inko bhi मोक्ष dijie.
-
MTNL
(@MTNLOfficial) reported
@BSNLCorporate @sunilyadav318 For escalation and resolution of your grievance,pls mention city name/code where you are using the service of MTNL&contact no.
-
SURYA PARKASH TIWARI
(@SURYAHOT4) reported
@DoT_India @MTNLOfficial My no is 25081483 totally not working Name :- HARI SINGH RZA 4 a Mahavir vihar A BLOCK NEW DELHI Request so many times your line men didn't attand the complint request kindly please take necessary action on priority basis Hope MTNL TEAM HELP US
-
A.C.
(@AlvitoCabral) reported
@MTNLOfficial Hi.. I would like to cancel my MTNL landline as I do not use it any more
-
Love for the country
(@pooja_chic) reported
@MTNLOfficial @DoT_India @cpgrams mtnl does not attend any complaints, my network is down and it has been 24 hours and no one listens, DOTEL/E/2021/06656
-
Abhik Sen
(@sen_abhik) reported
@Partho39174407 @MILVETERAN Its a vicious circle. They killed all the good PSUs like BSNL/MTNL which made them money despite what is thrown around. There is no logical reason to support this Government other than personal hatred for minorities. Thats all I can think of.