MTNL Outage Report
Why is my MTNL service not working?
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If you are having issues, please submit a report below.
Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Phone (44%)
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Total Blackout (37%)
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Internet (18%)
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Wi-fi (1%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: New Delhi, Delhi, Mumbai, Ludhiāna, Kopargaon, Bhubaneshwar, Thāne, Jaipur and Bhiwandi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Phone | |
| Delhi |
Total Blackout | |
| Mumbai |
Phone | |
| Ludhiāna |
Internet | |
| Delhi |
Internet | |
| Kopargaon |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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samuel mokale
(@samuelmokale) reported
My MTNL phone number is 28828689. My docket number is 9823. My MTNL landline and internet are not working since 6 March. Please inform me by when will it start working. @MTNLMbiOfficial @MTNLOfficial
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Dharma
(@Dharma58546523) reported
@AshwiniVaishnaw I am using bsnl sim card in new delhi Malviya Nagar khirki extension 110017 I am not able to use internet service in bsnl sim from last two month tried complaining on bsnl and mtnl customer care but get no response my contact number is 7011196587 plz hel sir
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Ravikant Vishwakarma
(@ravikantVishw10) reported
@MTNLOfficial I have lost my sim card.And tried to get the new sim card with the same number which I have lost. But for the last 2 week the mtnl official at poisar, kandivali west, mumbai 400067, maharashtra says the same thing that server is down all over mumbai. Pls do smthng
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MTNL
(@MTNLOfficial) reported
@LordEVM @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL Number and Contact details. @MTNLMbiOfficial
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Saku
(@sksvnair) reported
@MTNLOfficial No MTNL Mobil network in Mumbai Powai, Chandivali area since yesterday. Please help.
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Ravikant Vishwakarma
(@ravikantVishw10) reported
@MTNLMbiOfficial @MTNLOfficial I have lost my sim card.And tried to get the new sim card with the same number which I have lost. But for the last 2 week the mtnl official at poisar, kandivali west, mumbai 400067, maharashtra says the same thing that server is down all over mum
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S͡a͡n͡d͡b͡a͡g͡s͡
(@odradesh) reported
@gganeshhh @kskiyer @krishnamurthir As of now only MTNL & BSNL connections are providing this service for UPI transactions. I was also not aware that UPI transactions could be done on USSD. Someone on twitter informed me. I checked and found that to be true.
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Mona Vaidya
(@UffYehDrama) reported
@sanjayp_1 Dear Sir, the place u need to immediately put this into action is on the entire road from infinity mall lokhandwala to star bazaar signal. Whichever dept has dug up this entire road is causing severe headaches for everyone. Same story from mtnl mhada signal to kokilaben
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Suyog Marathe
(@SuyogMarathe) reported
Land line is dead since more than month. Lineman comes, inspects and tell customer tht line has been damaged. Wire needs replacement. It's surprised to see MTNL doesn't have wires? Lineman asks money from customer. @MTNLMbiOfficial @TRAI @MTNLOfficial
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Rayomand
(@Rayojeej) reported
@DoT_India it’s been more then a month since the mtnl lines are not working in our society and there are many senior citizens using the native lan line. Is this the way we are treated and what about the rent we pay for this time ?
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Praveen Kumar Garg
(@PraveenKumGarg9) reported
@CMD_MTNL hi mtnl Fiber net is down since one day in Vasundhara enclave Delhi area. Pls fix with priority.
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MTNL
(@MTNLOfficial) reported
@Aasif23622782 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address @MTNLMbiOfficial,
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Avnish kumar
(@avnishkumar6) reported
@MTNLMbiOfficial @MTNLOfficial Hi Team, I am not able to recharge my MTNL mobile no., also my account is showing DISABLED for some reason. Kindly please look into this, your help will be much appreciated.
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sujit.भारत
(@SMumbai18) reported
@Paytmcare I had made online payment to Mtnl for landline bill, Mtnl never received money and paytm team just says we will update you. Payment was done thru scan and pay method - Kotak Mahindra App.
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Foodie Gogo
(@Gogo_Foodie) reported
@Airtel_Presence @airtelindia ticket id: 31-3937297317703 - despite multiple follow-ups, posting on Twitter - my query hasn't been resolved - AIRTEL service is like MTNL or BSNL - it is pathetic - DO NOT BUY AIRTEL - I am still waiting for Aftab to call me - Very Bad Experience
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Foodie Gogo
(@Gogo_Foodie) reported
@Airtel_Presence @airtelindia - ticket id: 31-393729317703 - despite multiple follow-ups, posting on Twitter - my query hasn't been resolved - AIRTEL service is like MTNL or BSNL - it is pathetic - DO NOT BUY AIRTEL - I am still waiting for Aftab to call me - Very Bad Experience
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samuel mokale
(@samuelmokale) reported
My MTNL phone number is 28828689. My docket number is 9823. My MTNL landline and internet are not working since 6 March. Please inform me by when will it start working. @MTNLMbiOfficial @MTNLOfficial @CMD_MTNL
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MTNL
(@MTNLOfficial) reported
@VinithaShetty We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address /City name
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Vaibhav
(@VaibhavKadam23) reported
@MTNLOfficial. Please take some corrective action immediately, the landlines in goregaon east Mumbai are not working since yesterday. This leading to great inconvenience and loss of business. No MTNL exceutive is concerned about it.
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Charles Simoes
(@simensayz) reported
@MumbaiMTNL What are requirements for converting my MTNL landline connection to concessional senior citizen plan? Cannot contact MTNL Bandra west Mumbai as customer care number does not exist! As a senior citizen application must be completed by only one visit to the exchange.
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MTNL
(@MTNLOfficial) reported
@dishamomaya1 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address /City name
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MTNL
(@MTNLOfficial) reported
@Prabhat_100 @DoT_India MTNL nearby sites in this locality are working satisfactorily. More sites in this area are needed to improve the coverage at customer premises. In the next phase of mobile expansion more sites shall be planned in this area.
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Saad Rashid Khan
(@SaadRashidKhan2) reported
@MTNLOfficial my 29949783 is not working more than one month I have complaint my local MTNL office in Sarita vihar but getting no response.why I am paying the bill without the service.kindly resolve this problem.@GoI_MeitY @PMO_NaMo
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DoT India
(@DoT_India) reported
@vipwalia Reply from TSP- complaint is not pertains to the services offered by MTNL to the customers
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India Post
(@IndiaPostOffice) reported
@Pournimakothap1 Finacle system was working very slow on 03.03.2022 and 04.03.2022. . Hence, a complaint was raised to MTNL regarding slow connectivity by Kalachowki S.O on 05.03.2022. Instructions have also been given to all staff working at Kalachowki S.O to communicate politely with customers
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Narender Kumar Badgurjar
(@naren1166) reported
We're facing severe water logging at the faiz road gate side of mtnl Idgah Telephone exchange. Car stucked due to deepness of this logging water. Pls help us 🙏 @DelhiJalBoard
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Ghost
(@Ghost61361) reported
@MTNLMbiOfficial i waiting for reply for the problem, i have been facing from last 1 month. Line is down plus no response from office of mtnl
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Amanpreet Singh Juneja
(@ASJCyber) reported
from
New Delhi, National Capital Territory of Delhi
@MTNLOfficial my mother is retired from mtnl and we have been trying to raise a complaint for our landline since last two weeks but the IVr services never worked. My connection is working but there is a lot of disturbance the moment we pick the headset. Can anyone help?
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MTNL
(@MTNLOfficial) reported
@Rayojeej @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address /City name @MTNLMbiOfficial
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Mayank Deep
(@Mayank_Dep) reported
Hi @MTNLOfficial Why is my Mtnl sim is not showing any network? Can you please help me with this issue? I called to Mtnl landline number but the waiting time is very much it takes almost 30 minutes but no executive attended the call