MTNL

MTNL Outage Report

Why is my MTNL service not working?

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours

The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

MTNL Outage Chart 03/27/2025 20:15

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will MTNL compensate me for the outage?

The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Total Blackout (33%)

    Total Blackout (33%)

  3. Internet (15%)

    Internet (15%)

  4. Wi-fi (6%)

    Wi-fi (6%)

  5. E-mail (3%)

    E-mail (3%)

Live Outage Map

The most recent MTNL outage reports came from the following cities: Bengaluru, Mumbai and Delhi.

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City Problem Type Report Time
IndiaBengaluru Phone
IndiaMumbai Phone
IndiaMumbai Phone
IndiaMumbai Phone
IndiaMumbai Phone
IndiaMumbai Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • nihalparashar Nihal Parashar (@nihalparashar) reported from Mumbai Suburban, State of Mahārāshtra

    @OfficeofUT I live in Madh Island, Mumbai. I sense corruption here on part of MTNL internet service. I have been trying to get the MTNL internet for past 30 days. But the MTNL person here says he doesn't have required material and has asked me to take private connection. (Contd.)

  • goelajay10 ajay (@goelajay10) reported from New Delhi, National Capital Territory of Delhi

    @MTNLOfficial @rsprasad @PMOIndia This is planned for non govt companies to increase their business to fail mtnl

  • sumi_y3k Sumeet Jhunjhunwala (@sumi_y3k) reported from Mumbai Suburban, State of Mahārāshtra

    @airtelindia @Airtel_Presence @airtelnews Kedia chamber Malad West S V road 16th time in this year my leasline & landline is down & again i rcv same msg from airtel (copper cut) todays cmplnt nos - CS0678973 Very very poor service. mtnl service was mch better than this.

  • paradkar_dr Dr Hemant Paradkar (@paradkar_dr) reported from Mumbai Suburban, State of Mahārāshtra

    Nothing is working ultimately switched over to other network. Pathetic. Now want to disconnect the mtnl line another difficult task.

  • pramodv12978689 pramod vishwakarma (@pramodv12978689) reported from Mumbai Suburban, State of Mahārāshtra

    @PratapSarnaik Dear sir So much dust throw on the road during pandemic situation kindly help opp dcb bank mtnl road

  • vikabhi Vikram (@vikabhi) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Why is MTNL broadband down in Dindoshi (Mumbai) area? This is a recurring problem, I had complained on helpline. No callback @rsprasad Pls close down MTNL if you do not want to give service.

  • anirudhjain28 ANIRUDH JAIN (@anirudhjain28) reported from New Delhi, National Capital Territory of Delhi

    @MTNLOfficial @rsprasad @OfficeOfRSP I have to take refund from MtNL as I got my telephone disconnected in January earlier this year. Now their staff is saying that we don’t have funds to refund your money. Our hard earned money has some value or not? Pathetic services🙏🏽 help pls

  • dushyant_bjom Dushyant Yadav (@dushyant_bjom) reported from New Delhi, National Capital Territory of Delhi

    @DoT_India Today i received a call from MTNL. Who asked me "Is you telephone working or not". I just want to say i received the call after around one month from when i complaint. This is how MTNL works. Think MTNL need to update we are in 2020 not in 2000. @rsprasad

  • pratikchopra8 pratik chopra (@pratikchopra8) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial mtnl not workin from last 10 months.... Huv complaint over 6-8 times but no one visited..... Plz look into it

  • pratikchopra8 pratik chopra (@pratikchopra8) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial Mtnl not working from last 8 months...... Have complained about 8-10 times & visited Bandra (Mumbai)mtnl 15-20 times but nobody has visited or repair done....plz help as it’s very urgent

  • DarshilKMashru Darshil Mashru (@DarshilKMashru) reported from Mumbai Suburban, State of Mahārāshtra

    My father's Facebook account is under attack. Trying to call @MumbaiPolice, but strangely their MTNL line is faulty (02226504008). Please help.

  • bobbyaggarwal vikas aggarwal (@bobbyaggarwal) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial #brkumar1945 after repeated complaints n visiting mtnl our phone 28805649 is not working/dead since one month mr kumar 9821152279

  • SachinPathak59 sachin pathak (@SachinPathak59) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @MTNLMbiOfficial last one month i am lodging complaint date. 08.09.20 dock. No. 5076 for our mtnl landline dead but not solve the problam and bill has been genrated for the month of september 2020. Please look at this matter and solve this query.

  • RathoreAradhana Aradhana Rathore (Filmmaker) (@RathoreAradhana) reported from New Delhi, National Capital Territory of Delhi

    @MTNLOfficial Complaint registered at least 5 times in Oct’20 for my landlines & Internet but no action taken by MTNL pkt4 Mayur Vihar1 off.Paying full Bills on Time,but not getting d services of interest even for 10 days Seems u r forcing me to surrender the connections😟

  • pratikchopra8 pratik chopra (@pratikchopra8) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial Mtnl not working from last 8 months...... Have complained about 8-10 times & visited Bandra (Mumbai)mtnl 15-20 times but nobody has visited or repair done....plz help as it’s very urgent

  • nnojha NN Ojha (@nnojha) reported from New Delhi, National Capital Territory of Delhi

    @joshiamitabhevo @BSNL_KTK BSNL and MTNL are on ventilator and govt is keen to snap the life support asap.

  • rmganatra Rajendra Ganatra, Ph.D. (@rmganatra) reported from Mumbai Suburban, State of Mahārāshtra

    MTNL Mumbai has totally failed to serve. My internet is dysfunctional for 3 days. Thrice MTNL promised to send technician but didn't. Inside source reveals that server is down & there is no service in Matunga. @MTNLOfficial pl restore immediately or cancel my subscription.

  • DaniSudhir SUDHIR L DANI (@DaniSudhir) reported from Mumbai, State of Mahārāshtra

    @PMOIndia @AGSawant @DoT_India To meet the Telecom Customers Right , TRAI n DOT must carry out Third party Audit of Quality of services provided by MTNL. Appeal to #MTNL administration is that Eiether provide d Quality service or better Shut down the services.

  • DRJSSURI DR J S SURI (@DRJSSURI) reported from New Delhi, National Capital Territory of Delhi

    @MTNLOfficial Our MTNL Telephone in Delhi is not working since 29 September. Complaint is booked. MTNL claims to fault repair within 3 working days as TRAI norms and also as Telephone Consumer Charter for MTNL Delhi unit. It is very disappointing Thank God to better provider

  • falgunitweets Falguni (@falgunitweets) reported from Thāne, State of Mahārāshtra

    @MTNLOfficial hello... my MTNL line is out of order and my Wi-Fi is not working since many days,since a few months I have been facing frequent disconnection issues... calling your toll free customer care number from mobile is very tedious as it is more than 10mins hold.

  • nihalparashar Nihal Parashar (@nihalparashar) reported from Mumbai Suburban, State of Mahārāshtra

    @OfficeofUT I had to pay Rs 5000 for one month of private internet connection of very average speed, which is way higher than anywhere in India. I have been chasing the MTNL person for internet connection. But for no use. There is certainly a connection between the two. Plz help.

  • ashish1vinod Ashish11 (@ashish1vinod) reported from New Delhi, National Capital Territory of Delhi

    @DoT_India dear dot you have make compulsory used mtnl bsnl service in government office . But issue is that nighter service of mtnl is good nor people comes in office after file complaint improve network quality

  • KapurYogesh yogi K (@KapurYogesh) reported from New Delhi, National Capital Territory of Delhi

    @MTNLOfficial we have been fighting for months to get our phone number 26328146 , 268333163 but without any response. Could MTNL help or should b surrender the connections.

  • AiyyubPatel Aiyub Patel (@AiyyubPatel) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLOfficial @DoT_India @MTNLMbiOfficial My landline is faulty since last 3 month,we have complained but nothing has been done so far, we have visited MTNL head office in Agripada, Mumbai but there is only 1 staff and problems is not solved till date,My dockets no is 3696

  • ConchitaBV1 Conchita B Vast (@ConchitaBV1) reported from Mumbai Suburban, State of Mahārāshtra

    @BankiMistry @mybmc @mybmcWardKE They never care.. in my area.. it looks like spider man was practicing... i am sure half the wires arent even connected anymr.. i had MTNL line n Hathway.. v had to remove n throw the wires.. they dnt bother... guess no money is made after disconnection so y bother...

  • harish_iaf HARISH YADAV (@harish_iaf) reported from New Delhi, National Capital Territory of Delhi

    MTNL FTTH 011-20852636 unserviceable. Pathetic customer care 1507 not responding. Area Manager Hari Nagar 25467500 not responding Since morning. While working / teaching / learning is online under COVID. MTNL is offline. @MTNLOfficial @CMD_MTNL @DoT_India Kindly look into.

  • pkroy Pk Roy (@pkroy) reported from Belapurpāda, State of Mahārāshtra

    @MTNLMbiOfficial @MTNLOfficial MTNL FTH Broadband not working for a fortnight or so.. Complaint Docket No. 9465, 7338 on different dates. Connection under CBD Belapur (Navi Mumbai) Exchange. Strange nobody called even (Landline working, Alternate number working).

  • MariamJim3 Mariam Jim (@MariamJim3) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial MTNL services very bad no response at all for all my complaints

  • rahimpadaniya Rahim Padaniya 🇮🇳 (@rahimpadaniya) reported from Mumbai Suburban, State of Mahārāshtra

    @thewolfofdalal @EconomicTimes Bro bcoz of jio ,BSNL MTNL ko 4g spectrum nahi mila other wise waha bhi achi service milti... samja..check when they got 4g or they havnt got. Waise reliance sabki bajata hain eg ongc,bsnl,mtnl.

  • guy92_hitesh HITESH JAIN (@guy92_hitesh) reported from Mumbai Suburban, State of Mahārāshtra

    @MTNLMbiOfficial Respected, This is with regards to MTNL Landline Connection number 022-25939434. Please take this as an serious issue and provide solution  as soon as possible.