MTNL Outage Report
Why is my MTNL service not working?
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Phone (63%)
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Total Blackout (32%)
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Wi-fi (5%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Ludhiāna, Hyderabad, Mumbai, Bengaluru and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Ludhiāna |
Total Blackout | |
| Hyderabad |
Phone | |
| Mumbai |
Phone | |
| Bengaluru |
Phone | |
| Mumbai |
Phone | |
| Mumbai |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Sanjay Chaurasiya
(@SanjayC14307590) reported
@MTNLOfficial dear mtnl department we are last about 20years your customer We have many outlets of pharmacy in mumbai. Our landline 23670000 last 10days a go not working. We had complain about this problem. No one taking serious this issue Pls solve as soon as possible. Thnku..
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Seastate
(@Seastate2) reported
My issue resolved by MTNL staff. Thanks
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Naresh
(@Naresh34438987) reported
@MTNLOfficial @PMOIndia disappointed by the service of Mtnl. My sim is not working and I tried to contact with customer care but nobody pick up call from last 2-3 days. What should I do now?
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yogesh sherman
(@yogeshsherman) reported
@AnikBarury @AskAnshul They could have used MNREGA not only for upliftment of poor but for improving rural infrastructure but they destroyed like many other institutions MTNL, BHEL and even HAL to benefit 2 businessmen .
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Dr Rachit Khatana
(@RachitKhatana) reported
@MTNLOfficial MTNL is one of the worst and useless companies...they don't listen to any complaints, no procedure to resolve the issues, and their employees are full of laziness and filled with rudeness and nonsense behaviour....I request GOI to please dissolve & privatise MTNL 🙏🏼
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पवन पाण्डेय
(@Pawan_PandeyBJP) reported
@Airtel_Presence When it will be done ? Are you BSN L or MTNL .... 5days without network ....
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MTNL
(@MTNLOfficial) reported
@BikramS84775633 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your concerned MTNL no., Alternate contact no. & Address (where u r facing the n/w issue)
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Seastate
(@Seastate2) reported
My issue resolved by MTNL staff. Thanks
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MTNL
(@MTNLOfficial) reported
@ankurgada @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address
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MTNL
(@MTNLOfficial) reported
@Sandeep_Prabhu1 @MTNLMbiOfficial @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your concerned MTNL no. & Alternate contact no.
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hozefa kheriwala
(@hozefa_15) reported
@MTNLMbiOfficial The series of pathetic service continues at MTNL end each and everyday there is an internet breakdown and yet there is no response from MTNL again facing internet issues from morning yet there is no one to attend pathetic service.
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shailshekhara
(@shailshekhara) reported
@MTNLOfficial @MTNLMbiOfficial MTNL-MUMBAI-MOBILE "A docket is already booked for your complaint with docket no - 22052100022" Resolve The Said Complaint Its Been 4 Days Issue Not Resolved.
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Sanbarta Kumar
(@SanbartaKumar) reported
@MTNLOfficial @MTNLMbiOfficial CA number: 2051260414 Telephone: 022-25280414 Mtnl Mumbai, Chembur exchange Complaint docket number: 5209 Issue: Telephone line dead and broadband connection not available since last 10 days. Kindly help with this issue asap.
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Gaurav Vora
(@Gaurav1412) reported
@narendramodi @TRAI @DoT_India one telco gave free service but now that telco is profitable at the cost of other telcos . So govt. Should charge some AGR like or other charges to this profitable telco and use that funds to revive Vodafoneidea,bsnl and mtnl
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Prathamesh Chavan
(@prathamemesh) reported
@MTNLMbiOfficial No 3G service in my area since 22/05/22. BSNL customer service (after rudely disconnecting my call more than 5-6 times) has asked me to contact MTNL customer care, but the IVR won't connect me to any executives as it is not an MTNL number. Details sent via DM.
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kali yug
(@francislmonteir) reported
t MTNL Mumbai From last ten days complaint not resolvedCustomer Name: MONTEIRO FRANCIS LAWRENCE Telephone No: 28546610 Status: CF Service: Landline without broadband Docket No: 9096 is already registered.
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MTNL
(@MTNLOfficial) reported
@MONUSIN86052891 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your concerned MTNL no., Alternate contact no. & Address (where u r facing the n/w issue)
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AMIT GOSWWAMI
(@AMITGOS16073082) reported
@AshwiniVaishnaw Dear Sir, MTNL Mumbai, Charkop area...broadband service is down since 3 days and no one in the department is bother, infact "GM mentioned to me it's not in my hand...as my employees are not listening to me" please suggest what to do? @PMOIndia @MTNLMbiOfficial
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Sneha Mahale
(@randomcards) reported
@MTNLOfficial @DoT_India @MTNLMbiOfficial No call or follow up so far. Fed up of chasing. We will be returning the phone. No wonder no one wants an MTNL phone these days. Terrible service. It’s better to shut down than harass customers.
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Tejas Bhagwat - तेजस भागवत 🇮🇳
(@tpbhagwat) reported
@MTNLMbiOfficial @GoI_MeitY I am using MTNL sim card since 2003. Need to port my number to another service provider as network coverage of MTNL is pathetic in Mumbai. Sent more than 10 messages to 1900 but not received any reply (UPC) from 1901 even once.
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पवन पाण्डेय
(@Pawan_PandeyBJP) reported
@Airtel_Presence @airtelindia @airtelnews Are you guys MTNL or BSNL ? This is service ? Today is 5th day and not internet connectivity. Called so many times to your customer care , your team taking bullshit in DM but no solution ? 5 days in metro city like Delhi ???
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Arihant Jain
(@ArihantJain_AV) reported
Twitter- Case 236742 dtd 28/4. & MTNL ED Online Case 234081 dtd 21/3. Please help @rsprasad ji, this is humble request from senior citizen. My MTNL Mumbai landline phone is dead since 2 months this is happening since April 2021 as everytime phone dead for 2-3 months.
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Neeraj Singh
(@nrjsingh_007) reported
@DoT_India @MTNLOfficial I have applied for prepaid mtnl sim on 20/05/22 from janpath branch. I have also verified my sim via calling 1508. It has not been activated yet. No one pick the phone at janpath branch. Tried to call many times in between as guided by customer care.
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MTNL
(@MTNLOfficial) reported
@379592 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no. & Alternate contact no. @DoT_India
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Seastate
(@Seastate2) reported
My issue resolved by MTNL staff. Thanks
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Peter Fernandes
(@pet_erf) reported
@drmmumbaicr Dear Customer, Your Complaint for Tel No 26471349 has been booked and the Dock No is 3651. Thank you for using MTNL Services. MM-MUMBFRS After my complain rec'd this SMS ... Nothing has been done after that Landline 26471349 is still not working
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Garfield Dsouza
(@mythicalapollo) reported
@MTNLMbiOfficial @MUETww @MTNLOfficial The guy who called up said he has to 'make arrangements for a technician to be sent to my place'. I am just a few kms from The Borivali MTNL Exchange and yet, they had nobody and no modem to send me! Pathetic service, really!
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MTNL
(@MTNLOfficial) reported
@randomcards @DoT_India @MTNLMbiOfficial We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no. & Alternate contact no.
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HEMANT CHHEDA
(@chheda1973) reported
I am in Mumbai , From last 15 days, there is no connectivity between Mobile and Mtnl land line phone. Another part of our country faces same issue??? Pls reply.
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Anup Prakash Joshi
(@anuppjoshi) reported
@MTNLMbiOfficial @AshwiniVaishnaw Dear Team MTNL, I thank your staff from charkop exchange, Mr Sunilji and yadavji for help us restore the phone line. However MTNL has to lay a cable to our building as our wire hangs on tree.