MTNL

MTNL Outage Report

Why is my MTNL service not working?

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours

The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

MTNL Outage Chart 11/12/2025 00:20

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will MTNL compensate me for the outage?

The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Wi-fi (14%)

    Wi-fi (14%)

Live Outage Map

The most recent MTNL outage reports came from the following cities: Burhānpur, Delhi, Mumbai and New Delhi.

Loading map, please wait...
City Problem Type Report Time
IndiaBurhānpur Total Blackout
IndiaDelhi Phone
IndiaDelhi Total Blackout
IndiaMumbai Phone
IndiaMumbai Total Blackout
IndiaNew Delhi Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MAYANK8382 Mayank Patel (@MAYANK8382) reported

    @n_i_g_a_m Uss mamle me #bsnl and #mtnl never remind you just 1 message they do and on last date may call come only ones !

  • jay_sarita10 Jay Sarita (@jay_sarita10) reported

    @ViCustomerCare Your services are terrible, it's high time for you guys to take things seriously. Had ported my aunt's primary cell number from Mtnl Dolphin to Idea(Vi) a year back as I though the services were good but it's a total disaster.

  • superkin superkin (@superkin) reported

    @MTNLMbiOfficial Can someone please let us know if MTNL mumbai still provides service? Have complained many times - Complaint is registered with docket no: 3356

  • BhutakJethalal Jethalal Bhutak (@BhutakJethalal) reported

    @MTNLOfficial From Last 1 Year our mtnl landline no. 24229259 is not working. We make around 50 complaints but no response from your side. We also visited there for 10 times still no one is listning to our complaint. Due to this we are facing huge loss in Business My No9820107082

  • narenderdm Narender Makhijani (@narenderdm) reported

    @CAChirag After 3 to 4 years after canceling my mtnl mobile number they send me bill. The officer at mtnl office said that mtnl does not cancel mobile number only with letter. You need to surrender the sim. Now after so many 4 Years after giving letter for canceling now they want sim.

  • iam_smitpanchal Smit Panchal (@iam_smitpanchal) reported

    Got a Fraud call today on my mom's cell Stating the MTNL KYC Service from +917602592546 - phone call which unlucky of my mom had recently been ported number from MTNL to Airtel. She had no idea about the indication towards the trap. The link was sent from +917363982034

  • pmshah1946 Pradip Shah (@pmshah1946) reported

    @DoT_India This is NOT commercial communication. This was P2P phishing attack. The idea of apprising you is to act against the service provider AND the 2 subscribers. Unless of course it is too much of a hassle for you to do something. One identifying self as "MTNL Office" is plain fraud.

  • Pushpa13592734 Pushpa (@Pushpa13592734) reported

    Sir mtnl dolphin is not having network for past 1 month. What is the issue

  • indergopal PMModiMeriShan Inder Gopal (@indergopal) reported

    @AdvNileshNikam @tavleen_singh Most PSUs have never made any profits & surviving by giving employment by getting handsome doles from the government since independence These have been helping well connected 'white elephants' survive like parasites on Indian tax payers contribution MTNL BSNL AIRINDIA name any

  • Prashan28254471 Prashant Sharma (@Prashan28254471) reported

    @MTNLOfficial I do not have a MTNL connection.Tdy got a phishing message . Please forward this to all your customer. MTNL Dear MTNL user your KYC Has been Expired call immediately for verification well be blocked within 24hr MTNL OFFICE PH 8327553728

  • DSingh42822845 Deven (@DSingh42822845) reported

    @BSNLCorporate Unable to send msg on 1900 to port my number to MTNL Delhi as no bsnl service center, my number is of Punjab circle 9435244903 Wanted to port to MTNL

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @RabTheJazz @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address /City name

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @brettlee1018 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details & Alternate Contact No. @MTNLMbiOfficial

  • MohammedAliHai2 Mohammed Ali Haider (@MohammedAliHai2) reported

    @sonaliranade MTNL/ BSNL are poorly run deliberately. That's a design not a problem.

  • sank8gada Sanket Gada (@sank8gada) reported

    @MTNLOfficial landline no.28803155 no outstanding amt is there still my landline is not working from past 3 months i went many a times at MTNL malad west but they always give me fake reason (staff nahi hai).request you to sort out this matter at earliest thankyou

  • vvc234 Vinod Chaube (@vvc234) reported

    @ANI UPA built so called jewels to create lethargy, corruption, favouritism, an investment that never grew in spite of putting all the tax payers money. MTNL, BSNL, etc failed miserably as they failed against competition. So rethink what UPA created in 70 years that makes you proud.

  • LalitJa94518191 Lalit Jain (@LalitJa94518191) reported

    @DrShakib @ANI Sir ,please start using BSNL network or say MTNL....U r making millionaire a billionaire.

  • sk4259 SUNNY KUMAR (@sk4259) reported

    @MTNLOfficial @BSNLCorporate @CMDBSNL No Network of 2g & 3g Coverage in my area last 1Yrs more continue N/W issue daily problem. Area: Gali No 9 Shankar Vihar Khoda Colony Ghaziabad 201309 MTNL No.9968958753 Other Cont No.8802988118 Request to resolve my complaint instantly.

  • AvengersAXX Avengers (@AvengersAXX) reported

    @pankhuripathak Among them only BSNL, MTNL makes sense, rest all bad decision.

  • takuan_soho12 Pranay (@takuan_soho12) reported

    @subiiism Try Jio or go for MTNL. At least resolution will be fast.

  • sonika54498016 sonika (@sonika54498016) reported

    @MTNLOfficial my mtnl number is not working 9968919651. I tried to contact customer care many times but they didn't respond .

  • IndInitiatives Vijay Kumar Gaba (@IndInitiatives) reported

    @varinder_bansal @Vivek_Investor Ehanol blending may be a great for India's current account, but correlation with sugar companies may not be 1:1. 170x growth in telecom subscriber did not help MTNL, BSNL, Aircel, Voda, Videocon etc. 70x growth in air traffic did not help Sahara, Jet, Kingfisher etc.

  • sparrowtweetz Retta mandai (@sparrowtweetz) reported

    The handing over of the mobile towers to the corporates will deliver a body blow to BSNL and MTNL. Now, it has become clear, why the Modi government has been creating road-blocks for the past one year and eight months, in the launching of 4G service by BSNL

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @incubusashwin @MTNLMbiOfficial @DoT_India Dear customer, The recharge not received in MTNL.

  • DhwaniModi18 Dhwani M (@DhwaniModi18) reported

    The guys who moved from mtnl or a govt lead phone lines to singing jingles of vodafone, airtel and jio... probably using their (now privatized) network to post the congress led concept of #IndiaOnSale Irony at its best! Who pays employees better? Pvt ltd or govt?

  • Imnotliberal Mayank Pipara (@Imnotliberal) reported

    @MTNLMbiOfficial @hrmtnl My telephone no. is frm Mumbai, which is'nt working fr the past 2mnths. I've made multiple complaints regarding the same. My Last complaint number is 6127. The lineman is deliberately doing so, & askng fr bribe. I'm tired of MTNL & tryng fr the last time

  • suraj_ramban Suraj Ramban (@suraj_ramban) reported

    @AshwiniVaishnaw @pib_comm @DoT_India Lol !!!! Raheso Companies ko bacha lo... Bharthnet is the Future Talks BSNL /MTNL /Vodafone / Airtel All are loss making companies and not able to provide proper connectivity to their customers !!! Jio is the new player so they don't have any issues.. #AzadiKaAmritMahotsav

  • SurabhiShanti Shanti Swarup (@SurabhiShanti) reported

    @AshwiniVaishnaw my landline no is 022 28330727 is not working since one month and MTNL is send me bill for the same even after making so many complaints to CGM office, area manager Mr. Tripathi ji ,GM NORTH office kindly do needful

  • RaghuveerRane Raghuveer Rane (@RaghuveerRane) reported

    @Umakantrathod8 @Ashishh76 @meNeeleshNRane Ugly services like MTNL BSNL, Long distance Railways are classic example. Allow participation of private sector in services like railways where better efficient service can be given to the people. Comfort clean and efficient services can be delivered through privatisation.

  • suraj_ramban Suraj Ramban (@suraj_ramban) reported

    @AshwiniVaishnaw @pib_comm @DoT_India Lol Raheso Companies ko bacha lo sir.. Bharthnet is the Future Talks BSNL /MTNL /Vodafone / Airtel All are loss making companies and not able to provide proper connectivity to their customers !!! Jio is the new player so they don't have any issues /burden #AzadiKaAmritMahotsav