MTNL Outage Report
Why is my MTNL service not working?
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Total Blackout (47%)
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Internet (40%)
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Phone (13%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Hyderabad, Mumbai, Delhi and Burhānpur.
| City | Problem Type | Report Time |
|---|---|---|
 Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Total Blackout | |
| Delhi |
Internet | |
| Mumbai |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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MTNL
(@MTNLOfficial) reported
@samirdesai2006 @DoT_India Sorru for inconvienience ,For escalation and resolution of your grievance, Kindly DM /Share your Name, MTNL no., Alternate No.,City and Address.
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яαнυℓ ραяαsнαя 🇮🇳
(@imrahulparashar) reported
@TheOfficialSBI @MTNLOfficial SBI Branch code 552, Malad West, Mumbai. No network connection from last 2 days. Huge number of customers standing outside the bank but no response from anyone. SBI service manager had complaint to MTNL service manager Mr. Kanetkar but no response.
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Sanjay C. Hirave
(@sanj1814) reported
@MTNLOfficial sir, I made complaint online on 14 Dec 2020 for my PRI line is down & no. 022-26466500 (docket no. 4879).. stil line is not wrking. Loction khar west mumbai and incharge MTNL is Mr. Suryavanshi and he not tking inrest to reslove problem.plz look in to this matter.
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gmasky
(@gmasky) reported
@DeathEndsFun @MTNLMbiOfficial Try their MTNL Bandra number +912226424310 to follow up your complaint. They have restored my land line number. Don't ask me why but it worked
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Rajagopal
(@Rajagopal_CA) reported
@MTNLOfficial Landline dead for over a month. Location Thane. Complaint docket 1543. What has happened to MTNL's customer service?
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Pradeep Shah
(@pcs6821) reported
@PMOIndia Good afternoon Sir. Please help to resolve the issue of my telephone line which is dead from last 25 days I have complaint to Mtnl mumbai & the docket no is 447 & the number is 28881094 please do the needful
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Siddhartha Sengupta
(@siddharthas1964) reported
@CMD_MTNL @MumbaiMTNL as MTNL did not provided any service during the period. Although the due date of latest bill is 01.03.2021, MTNL has suo-motu disconnected the line on 18.02.2021 well before expiry last date.
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कुलकर्णी गिरीश
(@KulGirish1) reported
@MTNLMbiOfficial @MTNLOfficial @CMD_MTNL Complaint number 4302 is not resolved till date. Due to dead MTNL line, we are compelled to use Reliance-Jio for "work from home". It is high time MTNL resolves the issue and makes dead telephone back to functional.
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ihd
(@ihd10) reported
@MTNLOfficial hello sir.. a huge branch of tree is hanging from a tree over my MTNL telephone wire and it may even damage telephone pole. I fear it may break my telephone wire.. Sir ,Who should i contact.
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MTNL
(@MTNLOfficial) reported
@BSNLCorporate @sunilyadav318 For escalation and resolution of your grievance,pls mention city name/code where you are using the service of MTNL&contact no.
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pankaj jaiswal
(@pankaj4n6) reported
@DoT_India Except this tweet , I never received any further resolution from any one of you and it’s been a year.. seems like bunch of dolts r running MTNL @PrakashJavdekar @rsprasad
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rk
(@r1000k) reported
@MTNLOfficial @Luftstretkrafte @DoT_India MTNL: I’m surrendering my 3 landlines- any specific procedure to be followed? I’m tired of getting bills for a service that is nonexistent and unresponsive and unreliable
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sachin
(@sachin27884550) reported
@MTNLOfficial My broadband internet service is not working since last week. MTNL telephone no: 23744603 Customer care executive are even responding. Kindly fix my broadband as sson as possible.
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rk
(@r1000k) reported
@DoT_India I have repeatedly complained, this is not the first time. I have been paying (reduced) broadband charges when the line is dead- why should I pay anything at all? MTNL is finished, I just want to exit from this service
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MTNL
(@MTNLOfficial) reported
@RKPWildlife @DoT_India For escalation and resolution of your grievance,pls mention city name/code where you are using the service of MTNL&contact no.
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Siddhartha Sengupta
(@siddharthas1964) reported
@CMD_MTNL @MumbaiMTNL Since then MTNL is raising regular bill on dead line even after failure of providing service. In the attached latest bill MLCB1073640718 dated 07.02.2021 for the period 01.01.2021 to 31.01.2021, the outstanding bills are
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Sanjay Savla
(@SanjaySavla13) reported
MTNL Telephone line dead from last 8 months. Did many complain but no reply. Telephone number given on MTNL contact us no one pickup, E-mail send no reply. Land line not working but still sending bills to pay. Please deactivate my number and refund my deposit. @MTNLMbiOfficial
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Gurpreet Singh
(@GurpreetS129) reported
@MTNLOfficial @DoT_India @rsprasad. . Situation here remain same. The MTNL poll tilt over the high voltage wires and anytime a major casualty we all will face. I am reminding you again and again over the seriousness of this issue. Pl resolve.
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yogesh sherman
(@yogeshsherman) reported
@MTNLOfficial @TRAI @rsprasad MTNL is committed that customers should leave them ,fir past 8 months. My phone is dead ,no compensation is provided inspite of assurances by MTNL and latest bill they are again asking for charges . Corruption is taking it down .
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medtranscriber
(@med_transcriber) reported
@MTNLOfficial 25633993 phone dead since 2.2.2021. complaint filed, but no lineman came to fix. Such a shame MTNL.
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kavi shahani
(@icipl) reported
@MTNLMbiOfficial @CMD_MTNL 6 months house landline has been down.. apparently mtnl has no money to fix the cableing...but yet montly services charged are being levied.. this is mtnl
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Neeraj
(@neeraj_66644) reported
@MTNLOfficial my landline is not working from Dec 2019 and I have given the complain in the same month but till date the problem is not solved and I continuosly receive bill monthly and I have not received any help from the MTNL office (bhandup) Please help.
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R. K. Prabhu
(@RKPWildlife) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLOfficial @DoT_India our 2 MTNL Landline phones and Broadband and dead since 4/2/2021. We have registered a compliant on the same day. Still no response, no repairs done. Please help.
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Vikram Jain
(@VikramJ46828674) reported
@MTNLOfficial hi mtnl Mumbai. Due to some technical goof-up my mobile no. has been deactivated post MNP after a couple of years. I was asked to reach out to mtnl as it was originally a mtnl number. But the customer care at the Borivali West exchange aren't helping. Pls guide.
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Cute-Niranjan
(@niranja94846470) reported
@BSundar61 @MTNLOfficial Bt MTNL got more than 141 customer
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ashok razdan
(@ashok099) reported
@MTNLMbiOfficial I am out of Mumbai and MTNL Mumbai post paid number is not working. I can not pay because I do not know how much I have to pay. Please tell me my bill so that I can pay it and my number is restored
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Ashish
(@Gupta_Ashish993) reported
@MTNLMbiOfficial @MTNLOfficial What's wrong with your service?? I'm trying to contact your customer care but no person is responding to my call. I have this mtnl number for more than 20 years but from last 4-5 months my connection is dead. I'm fed up of the service
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naresh kr gautam
(@nareshkgautam) reported
@MTNLOfficial @rsprasad Pls Dhyaan de sir. Mtnl Net not working in gtb hospital dilshad garden. Its govt hospital since 15th of last month. After so many complaints no one is listening. Pls sir Aapse vintee hn. Pls Dhyaan de.
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MTNL
(@MTNLOfficial) reported
@siamak74 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no. & Complaint Details
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Vëìñèít
(@Vin3214) reported
@MTNLMbiOfficial @MTNLOfficial Docket no. 3512 has been raised for Internet issue at Ghatkopar East garodia nagar, no one picks call- MTNL Ghatkopar West/East Hingwala Lane, on reaching DGM +912225092790, says not this responsibility, Resolve issue ASAP & pls stop troubling us🙏