MTNL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

• Phone (58%)
• Total Blackout (33%)
• Internet (8%)

Live Outage Map

The most recent MTNL outage reports came from the following cities: Mumbai, and New Delhi.

City	Problem Type	Report Time
Mumbai	Internet	2 days ago
Mumbai	Phone	6 days ago
New Delhi	Phone	7 days ago
New Delhi	Phone	9 days ago
Mumbai	Total Blackout	22 days ago
New Delhi	Phone	22 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Raj (@rajscd) reported 6 minutes ago

  @bsnl_care @BSNLCorporate hello sir, bot getting BSNL or MTNL network in Bhajanpura and Khajuri Khas areas of Delhi. Pls see, it says not registered on network

• 
  Ocean Wave (@Dynamo_2024) reported 10 minutes ago

  @bsnl_care It's been over three years, yet BSNL has still failed on multiple fronts to roll out 4G and 5G services in the MTNL service areas.

• 
  Lord Kahu (@UbermenschIN) reported 13 minutes ago

  @garg_trupti They treat sawant like a doormat. They remind him that he was a ordinary MTNL lineman whom they made a MP. He is under their EHSAAN .

• 
  BSNLCare (@bsnl_care) reported 15 minutes ago

  @Dynamo_2024 Dear Customer, Greetings of the day! For any specific information regarding BSNL 4G network availability in the MTNL service areas, kindly contact BSNL Customer Care at 1800-180-1503. Our team will assist you with the required information and support. Should you require any further assistance, please feel free to reach out to us. Regards, BSNL Care (Nishuka)

• 
  help people (@amitremje) reported 16 minutes ago

  @BSNLCorporate @MTNLOfficial @CMOMaharashtra Since i have experience that when Mumbai MTNL has been migrated to BSNL service is getting worst first toll free help line is not working properly when we speak with customer care they dont have attics to speak with the customers.

• 
  nimitgoel (@nimitgoel007) reported 20 minutes ago

  @bsnl_care sir my no of delhi circle but my address of ghaziabad but sanchar haat refuse to port it from mtnl to bsnl 4g in delhi circle as there is no system there to accept address of Ghaziabad plz provide solution regarding the solution

• 
  BSNLCare (@bsnl_care) reported 20 minutes ago

  @henrywdsouza Dear Customer, Greeting of the day! Sorry for the inconvenience caused! Your area falls under MTNL's service coverage. Kindly contact MTNL customer care or visit the nearest MTNL office for assistance. Regards, BSNL-Care (Nishuka)

• 
  BSNLCare (@bsnl_care) reported 22 minutes ago

  @miprathu Dear Customer, BSNL SIM cards and porting services are available at MTNL offices and authorized retail outlets in Mumbai and Thane. You can visit the nearest MTNL office with a valid ID proof and UPC code (for porting) to get a new SIM or complete the port-in process. Our team will assist you with SIM activation and further support at the office. Regards, BSNL Care(Sonu)

• 
  RR Grover (@grover_rr) reported 24 minutes ago

  @JM_Scindia Complied all reqts to port 986894716 MTNL 2 BSNL on 5.5.26 since 30days.Sim not activated. Cmd & khandpal, Vijender of Nehru Pl approached 4 help.3 visits 2 officer 106 Nehru Place. Am 88yrs old sick. Pl revert mob. 2 old Garuda plan. 9810644551

• 
  Ameya Hardas (@ameyahardas) reported 27 minutes ago

  @CNBCTV18Live REC and PFC management spread their legs to fund loans to fraud company Gensol. Also Rs 15,000 crore was sanctioned almost to bankrupt Shapoorj Paloonji group. REC PFC = BSNL MTNL Immediately these two companies should be shut down before they distribute public money 💰 like mandir ka Prasad to anyone and everyone.

• 
  ninkozi (@ninkozi) reported 27 minutes ago

  @stockifiabhijit Not true. It may also indicate serious lack of choice. By your definition, because my dad waited 6 years for an MTNL line and i get pissed at Airtel for delaying service by a day, MTNL has greater brand value

• 
  Kulddeep Shakya (@shakyakuldeep11) reported 28 minutes ago

  ACTION FOR DAY Q4FY26 EARNINGS-4👉 Sun TV Network,TGV Sraac,Reliance Power,RCF,Prestige Estates,Page Industries,MTNL,ITC,ITDC,Gail India,Dolat Algotech,Datamatics Global,Centrum Capital,Xchanging solutions,Hindustan Foods,ICRA,Emami,Nucleus Software

• 
  rahul (@rahulpal59) reported 28 minutes ago

  My MTNL number has been temporarily suspended. Could you please help me with an online reactivation process? @MTNLOfficial, please DM so I can share my details. @MTNLOfficial

• 
  SPD  (@shahprateekd) reported 28 minutes ago

  @MTPHereToHelp compete jam from patkar college s v road goregaon west to mtnl signal

• 
  HN Uniyal (@hn_uniyal) reported 29 minutes ago

  @BSNLCorporate @JM_Scindia Sir, please direct BSNL board to review the signal issue in Mumbai. I have to visit MTNL office to get the connectivity but it fails there also.

• 
  bhagat (@Shailen61727189) reported 30 minutes ago

  @BSNLCorporate @CMDBSNL @robertravi21 How to mtnl sim to bsnl while do note get signal

• 
  sandy_I23 (@sandipan1972) reported 32 minutes ago

  @JM_Scindia @IndiaPostOffice Sir please make bsnl, mtnl network properly functional.

• 
  India Post (@IndiaPostOffice) reported 37 minutes ago

  @rinkuruna In Mayur Vihar Ph. 3 Post office, network problems have been sorted out by the MTNL and now the network is working fine.

• 
  BSNLCare (@bsnl_care) reported 37 minutes ago

  @manojlatex Dear Sir, We have received remarks from the concerned department: The MTNL team has examined the issue and confirmed nearby sites are functioning well. To improve coverage, additional sites are planned in the upcoming 4G expansion. -BSNL Care (Ankit)

• 
  Jagdeep DESAI (@JagdeepDESAI9) reported 43 minutes ago

  @Indian_Analyzer Problem is they have no outlets like the other mobile operators, and no easy access offices. I would have transferred my MTNL number to BSNL when I moved out of Mumbai, but absolutely no outlets to go to @BSNLCorporate

• 
  shivang patel (@shivangjpatel) reported 44 minutes ago

  @MumbaiPolice There is 2 spot where pot holes can create huge accident. Please inform further @mybmc 1) Mahindra garden sv road signal While coming from malad to goregaon. 2) sv road MTNL goregaon west signal. While going from goregaon to malad Lid has gone down

• 
  Nilesh Bhatia (@nileshkbhatia) reported 45 minutes ago

  @jiocare WORST SERVICE for Jio, I have requested to relocate my Jio Fiber on 29th Mar till date it has not happened. Customer care giving different reasons. The most irrelevant and unacceptable msg ‘engineer didn’t get access to my location’ I feel attest MTNL lineman were good.

• 
  India Post (@IndiaPostOffice) reported 45 minutes ago

  @CycleIndia_ As per response received from concerned po it is submitted that on date mentioned, there was a technical issue due to server down at Delhi circle level. The issue was affecting all post offices under the circle. A ticket was immediately raised with DC mumbai MTNL Vide Ticket No-TIC5847550 and the matter was escalated to higher authorities. The server issue has now been resolved and all counters at Vikaspuri Sub Post Office are functioning normally w.e.f All public transaction including POSB, PLI , Speed Post etc are being attended to. The inconvenience caused to the public due to this technical glitch is regretted Normal services have been restored.

• 
  Uniqsols Foundation (@uniqsolsfoundtn) reported 46 minutes ago

  @MTNLOfficial why mtnl is not providing one yr prepaid recharge, Is not it deficiency in service?

• 
  Anil Rana,CFA (@AnilCfa) reported 47 minutes ago

  @_soniashenoy Cheap price is never actually cheap when Business itself is getting disturbed Rcom, MTNL are few examples

• 
  Arjun Singh (@ArjunSi15936288) reported 49 minutes ago

  @BSNLCorporate Aap ye na bole 😭 BSNL MTNL is selling SIMs with no mobile network in C9, C6 C5, C-8, C4 Vasant Kunj New Delhi

• 
  अभिजीत मिठबावकर (@abhijit_____) reported 51 minutes ago

  **** THAT BASTARD, SOAB, WHO CAUSED LOSSES TO MTNL AND BSNL

• 
  Utsav Morkhiya (@utsavhm) reported 52 minutes ago

  @piyush_trades Bsnl, mtnl has been vleeded by pvt cos only. Tk example of docomo in japan ,its a govt co & running healthy bcoz they r gvng genuine service to its ppl & ppl are using &supporting it.

• 
  Anand Vasu (@anandvasu) reported 57 minutes ago

  We had just come back to his home in Govindpuri Extension. While I topped up the press club experience with an Old Monk and water, Jassi whipped up his standard but delicious one-pot pressure pan dinner. Faces stuffed we slept, only for him to rouse me three hours later. He was sleepless and decided that an impromptu trip to Kasauli was the right thing to do. We set off in the darkness and the cop who stopped us to ask where we were going got an earful: even my wife doesn’t ask me that, who are you? Was the extent of his response and the cop just smiled and waved us on. We had no hotel booking, no plan, but the air was cool and crisp even as Delhi baked. Having got there, of course he had work to do: and here he was a table parked in the one spot where MTNL signal was available. Of course it was his idea to take photos of each other in front of a tunnel on the train tracks, because, why not? Jaswinder Sidhu did this, and so much more for me. As a journalist he had healthy contempt for the English-speaking swish set that travelled the world and wanted to be close to the players: I was all of that. Jassi did not abide access journalism of any kind, and yet he saw something in me. Jassi indulged me, in his home, at mine, in press clubs around the country and in press boxes around the world. We played cricket together, ate, drank, laughed, and I occasionally cried. But he would not abide my tears because he did not suffer self-pity trips or wallowing. Words are not enough today, but they will have to suffice. I have not lost a friend: I’ve lost an example of many things I wanted to be when I grew up. He was not without fault, of course, and it would dishonour the honesty with which he lived and the unapologetic manner in which he was himself if I portrayed him as some sort of saint today, now that he is no longer with us. But, Jassi had admirable qualities: he always turned up for his friends, and I am fortunate to count myself among this number. He had an opinion and would share it, especially if it disagreed with yours. His would be the first call or message on days when I had a piece in the Hindustan Times that caught his eye. “Vasu, that is a very good story …” he would begin, and by the end of the conversation he would have gently but firmly shown me how it could have been so much better. Jassi would hate to be called a teacher or mentor, but I learned more from him than he will ever know. Today, I have not lost a friend. A person who reflected the best in me, unfailing supported me and never judged me for my many faults, is gone forever. I only hope he is in peace, because that is what he offered to anyone who was his friend in this chaotic, cruel world that many of us can’t make sense of. Go well my brother, you will always have your beloved Waheguru’s blessings and my love and eternal gratitude.

• 
  Navadha Enterprises (@Navadhadental) reported 59 minutes ago

  @MTNLMbiOfficial How do we get refund for the period we did not receive service on our lines from MTNL