MTNL Outage Report
Why is my MTNL service not working?
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Total Blackout (43%)
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Phone (37%)
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Internet (13%)
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Wi-fi (7%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Delhi, Mumbai, New Delhi, Greater Noida, Pune, Jewar and Shirāla.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi |
Total Blackout | |
| Mumbai |
Phone | |
| Mumbai |
Total Blackout | |
| New Delhi |
Phone | |
| Greater Noida |
Total Blackout | |
| Pune |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Yash
(@YashShah_8) reported
@praaatiiik Not comparing or anything but my old MTNL broadband had the same issue so I switched to the Ion digital it's good with nearly no downtime 👍
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Mohit
(@Mohitpunjabi8) reported
@MTNLOfficial Hi MTNL, I have no network at my place (Thane East) from last 3-4 days Network runs in 2g, when I'm subscribed to 3g packs. Also I'm unable to connect calls. Please look into this & kindly improve the network. Thanks & Regards
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Anurag Kalra
(@AnuragkalraHyd) reported
Our MTNL, Delhi phone no. 011-26104890 is not working from the past 6 months.We were informed that the cable was stolen and cable will be replaced, the bills will be waived off for the period cable is restored. Please help, no action is being taken on our complaints @DoT_India
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Yogesh Mehta
(@shangrap) reported
@MTNLOfficial this is 3rd reminder on Twitter to mtnl delhi that land line number 011-27346200 is not working for last three months, bit no one is listening to it
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Vipin Kumar
(@VipinKu09365798) reported
@DelhiMTNL My mtnl phone no is down for few month. Docket no 244.Its required for my elderly mother who is not comfortable with mobile phone. Pls DM urgently
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Chetan
(@Chetan65478600) reported
@rsprasad Sir,u have chosen not to take any action about my tweets w.r.t. my connection..the staff of MTNL is extremely unco-operative..is this the way faithful customers of MTNL r treated..look into my complaint Honorable Sir.
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MTNL
(@MTNLOfficial) reported
@kittoatul_Next @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address @MTNLMbiOfficial
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MTNL
(@MTNLOfficial) reported
@i_m_bgs @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly Share/DM your MTNL no., Alternate No. & Address
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Sushil kumar
(@ErSushilkumarDL) reported
@MTNLOfficial dear sir/madam,landline no is 25873765 apply for reopen in march but connection yet not open and huge amount bill made by mtnl and during this period i never get benifit of landline and broadband .please take action immediatly otherwise i will mail to pmo site.
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harmohan singh
(@vharmohan) reported
sir my mobile no is 9868024454 mtnl dolphin its 22 year old no but many year not work in my area moti nagar new delhi menakshi lekhi mp area due to network ..no signal no mobile tower in my area many complant to mtnl also mail to your office and tweet but no action my age 67
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BISWAJYOTI BARAT
(@BiswajyotiBarat) reported
And the customer care experience is so poor that it seems we have gone back 20 years back when bsnl and mtnl use to have such customer care executives
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Karam Jeet Singh
(@karamjeet717) reported
MTNL Broadband problem. I have MTNL land line connection phone no. 01123964195 which works only 4 days a week. After four days the broadband is up without complaint. Tis Hazari Exchange people do not care. Please help.
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Anurag Kalra
(@AnuragkalraHyd) reported
Our MTNL,Delhi phone no. 011-26104890 is not working from the past 6 months.We were informed that the cable was stolen and cable will be replaced, the bills will be waived off for the period till the cable is restored. Please help, no action is being taken. @DoT_India @CMD_MTNL
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Vikram Kalra
(@VikramKalra2) reported
from
New Delhi, National Capital Territory of Delhi
Our 40 year old mtnl Delhi phone number 011 26104890, not working from 5 months inspite of number of complaints. Mails sent to GM, no response. Will someone wake up and reply #mtnl #gmmtnldelhi #telecommunicationminister
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Vaidheesh
(@Vaidheesh59) reported
@MTNLOfficial despite repeated requests,my MTNL phone line is still not operational for months.But the Bill keeps coming every month without fail. I hope someone is listening.
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MTNL
(@MTNLOfficial) reported
@Karanjain57 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Alternate No. & Address
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MTNL
(@MTNLOfficial) reported
@Mr__JT @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address
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BIPIN MAYEKAR
(@prasannahrd) reported
@MTNLOfficial I had surrendered my broadband connection before few months and requested to keep my telephone number active. But, my phone is also disconnected along with broadband internet. And I am receiving bill from MTNL and no one is paying attention to complaint registered
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Anurag Kalra
(@AnuragkalraHyd) reported
Our MTNL, Delhi phone no. 011-26104890 is not working from the past 6 months. We were informed that the cable was stolen and cable will be replaced and bills will be waived off for the period tcable is restored. @DoT_India
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Raman
(@rabrol71) reported
@MTNLOfficial @DoT_India Sir I have DM my number and address of senior citizen faulty mtnl number. All modes of complaint i.e. complaint no and online are also not working. Plz help.
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Aashish Vidhani
(@aashishvidhani) reported
Dear @MTNLOfficial and @rsprasad , You should close down MTNL or hand it over to any private carrier. Or allow landline number portability. I am tired of paying the full bill every month when the services are down for more than half the month. Also the customer care is down....
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MTNL
(@MTNLOfficial) reported
@dipakvats @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address
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Hari Krishnan
(@Hari1910rediff1) reported
@1shankarsharma @varinder_bansal 90% here are either airtel or jio customer. Doubt any BSNL or MTNL . .....
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PRATIK
(@parmarpratik161) reported
@reliancejio there has been frequent disconnection in our area Yesterday the wifi was down for more than 9 hours in a single stretch Today the initial estimate by you is 5 hours Are you guys kidding MTNL doesn't disconnect this often and for such long hours
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ponderer
(@kartikdeo) reported
Extremely pathetic service by mtnl broadband. No internet since 4 days. Time to shift to @airtelindia broadband or Jio Fiber @JioCare
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Mayur Rajput
(@spectre570) reported
@BSNLCorporate MTNL , maharashtra Area pin code- 425103 , Varad bk. Thsl- dharangao ,dist.- jalgaon . maharashtr. Problem - from last 8 days the bsnl sim says emgncy calls only we paid for our full plan and facing this type of problem . Student also facing problem in online examination ...
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Saku
(@sksvnair) reported
@MTNLMbiOfficial @MTNLOfficial In spite of many complaints, problems with MTNL mobile network is still continuing in Powai Chandivali area of Mumbai.
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Anurag Kalra
(@AnuragK02310957) reported
@VikramKalra2 We were informed that the bills not be paid because the cable was stolen in January, 2021 by the officer incharge. MTNL's service standard have gone down drastically. Earlier also they took around 6 months to attend our complaint.
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IndiaFirst.UncompromisingNationalist
(@sure99) reported
@MumbaiMTNL @MTNLOfficial @mtnl My line is more than 35 year old. Why shud I pay for a line which is not working for the last one year inspite of my hundreds of complaints. I need a urgent reply.
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Yogesh Mehta
(@shangrap) reported
@DelhiMTNL @MTNLOfficial this is 3rd reminder on Twitter to mtnl delhi that land line number 011-27346200 is not working for last three months, bit no one is listening to it