MTNL Outage Report
Why is my MTNL service not working?
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Phone (58%)
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Total Blackout (32%)
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Internet (11%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Mumbai, Lucknow, Bengaluru, Ludhiāna and Hyderabad.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Phone | |
| Mumbai |
Total Blackout | |
| Mumbai |
Total Blackout | |
| Mumbai |
Total Blackout | |
| Mumbai |
Phone | |
| Mumbai |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Sandeep Datta
(@sandeepdatta) reported
Dear @rsprasad sir @MTNLOfficial Are you shutting down @MTNLOfficial ? Your MTNL is charging money for dead phones for months. Despite 2 apologies here on Twitter, it is sending bills for dead phones, without even mending it. Are they official allowed to charge like that?
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Devangkalyani@gmail.
(@ramblingdevang) reported
@rsprasad @MTNLOfficial my father a senior citizen was facing issues wit mtnl line for 4 months line was nt working but was billed continuously. finally he disconnected the line. He is awaiting refund of deposit since 3 months will u ever pay? Or shall we writeoff ?
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Vipin Sinha
(@elektroweld) reported
Worst Service from MTNL. Broadband lying defective since 18/02/2021 to our number 25277954.
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Niti
(@TheWrathOfKaali) reported
@Blossom_077 @MTNLOfficial Very bad service MTNL. Disappointed!!!!
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Anurag Singh Rana
(@anuragsinghrana) reported
@sofeghar1 @RahulGandhi What's ethical about air india or MTNL? Have you seen the kind of customer service that public sector firms have? They treat customers as if they're doing a favor to the customers for keeping them.
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Salman Shah
(@sbshah97) reported
from
Mumbai Suburban, State of Mahārāshtra
@himadripal37 @MTNLMbiOfficial @MTNLOfficial Been there. Had that. I think they shut down MTNL.
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MTNL
(@MTNLOfficial) reported
@pooja_chic @DoT_India @cpgrams For escalation and resolution of your grievance,pls mention city name/code where you are using the service of MTNL&contact no.
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India Post
(@IndiaPostOffice) reported
@jehan143 As per report from SSP NorthWest Dn regarding the internet connectivity issue the matter has been taken up with MTNL and Sify service provider. Your suggestions are appreciated to provide you better service. Inconvenience caused is regretted.
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CA Chirag Chauhan
(@CAChirag) reported
MTNL Landline not working. Filed complain since 3 months with follow ups, however still our office landline is not working! I guess if PM @narendramodi is thinking to privatise, such PSU who are wasting Taxpayers money should be in priority list
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SURYA PARKASH TIWARI
(@SURYAHOT4) reported
@DoT_India @MTNLOfficial My no is 25081483 totally not working Name :- HARI SINGH RZA 4 a Mahavir vihar A BLOCK NEW DELHI Request so many times your line men didn't attand the complint request kindly please take necessary action on priority basis Hope MTNL TEAM HELP US
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Pramod Nangia
(@pramodnangia1) reported
@MTNLOfficial Telephone complaint not addressed for 4 days now. Complaint No. 53 of 19/2/21, not redressed till now. How long will it take? MTNL has to buck up.
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RajSora
(@Rajsoraba) reported
@JabberwockySla1 @vatrohit77 @seriousfunnyguy And what is your solution??? Make everything run by govt companies and let consumers be on their mercy??? We have already seen how effecient they are like air india, BSNL MTNL and the list goes on....
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Abhik Sen
(@sen_abhik) reported
@Partho39174407 @MILVETERAN Its a vicious circle. They killed all the good PSUs like BSNL/MTNL which made them money despite what is thrown around. There is no logical reason to support this Government other than personal hatred for minorities. Thats all I can think of.
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Prashant Aggarwal
(@Prashan02719177) reported
@mtnl services are ****
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Love for the country
(@pooja_chic) reported
@MTNLOfficial @DoT_India @cpgrams mtnl does not attend any complaints, my network is down and it has been 24 hours and no one listens, DOTEL/E/2021/06656
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Rita
(@ritachechani) reported
@MTNLOfficial Disappointed service from mtnl. my phone is lying dead since oct 2020.I have mailed to the DGM and got no replies.The bills keep on coming.Visited khar telephone exchange also but there is no one to attend to my complaint .Don’t know where to lodge my complaint
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pankaj jaiswal
(@pankaj4n6) reported
Did you guys @rsprasad @MTNLOfficial mean 2mbps line which is the highest speed in Delhi by @mtnl .. and faulty telephone service ...
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Shikha M
(@ShikhaM14) reported
@mssirsa @ZeeNews Farmers will stop selling good in Mandis is when mandis will shut down. BSNL and MTNL are bad examples becuase they went down on business for not aligning to landscape and competition. 2/n
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MTNL Mumbai Official
(@MTNLMbiOfficial) reported
@vaidy66 @MTNLOfficial MTNL Borivali customer service center is working
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Hanuman
(@Hanuman8491) reported
@BSNLCorporate , bsnl and mtnl network not available at new ushmanpur ( pahla pusta) delhi- 110053,since 2years , 2g and 3g dono network nhi h. Pl look into matter.
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Divyesh Jain
(@DivyeshJain18) reported
@CAChirag @narendramodi My MTNL landline number was also not working for many months even after lodging complain but then I contacted a landline person of mtnl personally and he solved my issue
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Vipin Sinha
(@elektroweld) reported
Worst Service from MTNL. Broadband lying defective since 18/02/2021 and it has not been corrected
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Omkar Paranjape
(@OmkarP_) reported
@MTNLOfficial Our landline phone not working. We have filed a complaint on this - 022 5366427 - number multiple times but no response from Charai, Thane MTNL office. Please look into it.
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Vaibhav pancholi
(@misthi2012) reported
My mtnl no 9968562446 i m facing network issue in my locality. Internet not working , no data speed. My location is shastri park near shastri park metro station delhi.@MTNLOfficial @rsprasad
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Omkar Paranjape
(@OmkarP_) reported
@MTNLOfficial Our landline phone not working. We have registered complaint on this number 022 5366427 multiple times but no response from Charai, Thane MTNL office. Please look into it.
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Parpanchi Sinha
(@NeerajGBN) reported
@MTNLOfficial I want to change my MTNL Connection plan, but website is not responding, please help me
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Vision2020
(@Vision2o2o) reported
@gvkreddi I think Jio being new entrant in telecom space, very remote chance that its being service provider. TATA Communication, Bharti Airtel, Vodafone Idea, BSNL/MTNL may be one of the service providers.
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Ishan
(@ishanar82737244) reported
@vineetkgoyal was the MTNL poll removed from your place after complaint ?
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Suresh
(@Suresh53640540) reported
@nsitharam after serving 37 yr(8 in Central govt /OCS, 13 in govt psu VSNL and 16 in TCL).My 37 total years service is curtailed to 30 years by the corrupt DOT whereas similarly places mtnl and AAI has been granted pension.kindly help us to get justice at this stage of our life.
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कुलकर्णी गिरीश
(@KulGirish1) reported
@MTNLMbiOfficial @MTNLOfficial @CMD_MTNL We are still awaiting resolution of complaint no.4302 as MTNL telephone dead since 5 Feb 2021,despite this whole amount of bill is generated without any rebate. As per MTNL policy, rebate for dead line be given.