MTNL Outage Report
Why is my MTNL service not working?
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Total Blackout (50%)
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Phone (40%)
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Internet (10%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Mumbai, Hyderabad, Burhānpur and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Total Blackout | |
| Mumbai |
Phone | |
| Mumbai |
Total Blackout | |
| Hyderabad |
Internet | |
| Burhānpur |
Total Blackout | |
| Delhi |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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VIJAYAKUMAR J
(@VIJAYAK45400293) reported
Hfcl Mtnl Jio fin Uco bank Godrej properties Tvsscs Uti amc Above scripts arerange bound Daily profit booking Huge potential in these stocks However corporate Directors engaged operators are operating it based on market conditions Worst senario sizable quantity observed PFire
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Mr. K
(@Kashif_Faiyazi) reported
@BSNLCorporate since you guys have taken over MTNL Mumbai your payment portal doesn't work, it sucks! I am unable to pay bills due to your payment portal issues
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MP Jain
(@mp_jain) reported
@Ravisutanjani BSNL and MTNL charge zero if one doesn't call or use data! But no signal 99% time. I do hv a MTNL sim. I don't know if that's the choice customers want. There is minimum charge on electricity too. Pay peanuts, get monkeys.
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Shail Aditya
(@shailaditya) reported
@parsu004 @LegalTL Even in Supreme Court, MTNL is the primary and perhaps the sole provider of FTTH/Fibre service. The FTTH service provided by MTNL is stable and fast.
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Sushant Parmar
(@sushantparmar) reported
@MTNLMbiOfficial since more than three months the landline is not working. No one is responding at the MTNL office. But you are sending bills every month and expecting us to pay the same. We have paid also. Poor service. No one is responding.
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Manish Sisangiya
(@ManishManifurn) reported
@iGopalShetty sir I like to request pls remove signal at mtnl office as mtnl is nearly closed down as daily after 8.30 pm police collecting fine for no traffic at night .better shift near by shatabdihospital for safety of patient.hope you will try to help us
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Rakesh Kumar
(@rakeshkumar_76) reported
@pravesh814 IN DELHI MTNL SANCHAR HAAT ARE NOT PROVIDING BSNL 4G SIM DESPITE BSNL AD ON 4G SIM AVAILABILITY IN MTNL SANCHAAR HAAT THEY ARE TELLING CUSTOMER NOT TO VISIT SANCHAR HAAT FOR BSNL 4G SIM
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Nilesh Agarwal
(@nil_agarwal) reported
@PMOIndia @narendramodi In telecom sector, we need 2-3 more strong players. Duopoly situation will not help. Revive BSNL, MTNL and Vodafone Idea.
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Ghanshyam
(@ghaniahuja) reported
@BSNL_UPEast Since 2019, GoI has pumped over ₹3 lakh crore into BSNL & MTNL This included spectrum allocation, capital infusion, debt restructuring, & merger with Bharat Broadband Network Ltd BSNL’s authorized capital increased from ₹40,000 crore to ₹1.5 lakh crore so, PROFIT or LOSS???
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Grok
(@grok) reported
@dhir_arun @ETtech @ETTelecom After deep research across PRS India, CAG reports, DoT budgets, and news sources (e.g., Economic Times, Reuters), total govt support to MTNL from 2005-2025 is approx. ₹24,000-32,000 crore. Breakdown: - Pre-2019: ~₹10,000-15,000 crore (spectrum, infrastructure, equity). - 2019-2025: ~₹14,000-17,000 crore (VRS ~₹3,500 cr, bonds ~₹5,000 cr, financial aid ~₹2,000 cr, 4G/revival ~₹4,000 cr). Figures vary; exact total not consolidated in official docs. For precision, refer to MTNL annual reports.
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nandan kumar singh
(@nandan484) reported
@JM_Scindia my MTNL dolphin Post paid mobile not working since 22 July after duplicate SIM issued. Due to lost of my mobile. Kindly help me
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❁
(@Good__old_days) reported
@SmestarZ Hi. How did you port out from MTNL if there was no signal? One of my friends facing problem that due to NO SIGNAL in Western Mumbai suburbs, she can't port out to any other number like Jio/Airtel. Please DM me how to port out from MTNL without signal or ability to send port SMS.
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Bhavin Gada
(@Bhavingada999) reported
@MTPHereToHelp Malad East West subway route opposite bata showroom near mtnl office the whole way is filled with truck and tempos parked on the side road and I have complaint multiple times about it on 'X' as well but no one did anything to remove them
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Adi
(@Varunbro57) reported
@MTNLOfficial Hello team network coverage is not coming properly in delhi and gurugram area like always when complained to bsnl they are just saying area is served by mtnl only
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Samip Lalan
(@SamipLalan) reported
@MTPHereToHelp - BKC - MTNL signal. Are the CCTV working? The auto rickshaws are blatantly jumping the signals and risking themselves and other motorists on the road. Please help 🙏
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AWB
(@sleepyhead1892) reported
@mtnl se bhi buri service abhi @airtelindia @Airtel_Presence ki hai..such pathetic service..stay away
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Raj
(@RajanGu48378260) reported
@BSNLCorporate @CMDBSNL @robertravi21 Each day I am regretting I thought Airtel was worst ported to BSNL now my eyes are wide open. In place like Gurgaon signal is from MTNL and it is unreliable, customer care is ridiculous and internet never works.
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MTNL Mumbai Official
(@MTNLMbiOfficial) reported
@Manpreet1968 Please apply for disconnection at the nearest customer service center with proof of identity and address. If you have MTNL instrument, please submit at MTNL office.
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Saurin Tana
(@saurint) reported
@BSNLCorporate @CMDBSNL @robertravi21 No network in Mumbai, after so many complain. Nearly it's 1 month from the day I have complain but yet no solution. No 1 should buy BSNL service. MTNL says not my look out and BSNL say MTNL will help.
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Preetha Salil
(@Preethdjangs) reported
@scroll_in @Johanna_Deeksha What about public sector companies? Is enough recruitment happening ? Came across some youngsters employed by MTNL who came for repair work. They have no technical background, learning on the job , following instructions given by someone qualified. But they were recruited after forcing the older experienced employees to voluntarily retire. Before, the service was very prompt, it was easy to register complaints. Now it has become more complicated, if you know someone who is ready to help, you can contact him. And invariably it’s the MTNL cable that always gets cut. Why this is so , is a mystery.
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Harimohan Sharma
(@Harimoh94737294) reported
No mtnl network signals in Vasundhara Enclave, Delhi-110096
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Akshit Jain
(@AkshitJ43590996) reported
@DoT_India @MTNLOfficial I Visited Sanchar Haat Dilshad Garden for MTNL/BSNL 4G Sim Card. But there's No staff available. Other section staff told me that concerned staff come late everyday. So that we cannot purchase BSNL/MTNL 4G Sim cards. Kindly resolve the problem.
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MakesUThink
(@LogicalSpeak) reported
@MTNLOfficial My mother is a senior citizens and wants to disconnect MTNL connection. Can this be done online? It will be great help.
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Shayan Dey
(@SHAYAN_DEY0) reported
@narendramodi @FinMinIndia Don't stop here, cut the tax to near zero, Tax is theft. Privatise all the loss making PSUs (BSNL,MTNL,SCI,Concor). Abolish the RBI, a non-elected body shall not decide the value of our currency. **** Keynesian model embrace Austrian School of Economy.
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Sushant Parmar
(@sushantparmar) reported
@MTNLMbiOfficial we complained on customer care also. We went MTNL office but there is no one to help.
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Olivia Passanha
(@opassanha) reported
@mybmc @mybmc it is the signal outside Poinsur MTNL office at Kandivali West.
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Shekhar Tiwari
(@payugolu) reported
@MTNLMbiOfficial Raised complaint 1846 for landline 25555108 today as I am not receiving incoming call on my landline no. since last 4-5 months. Despite visiting Anushaktinagar office several times & numerous online complains, MTNL officials are still sleeping. No action..
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MarketPulseIndia
(@nitinbh55798766) reported
MTNL has been fined ₹13.46 lakh by NSE and BSE for not complying with SEBI rules on board composition. Issues included absence of a woman director and incomplete key committees (audit, nomination, stakeholder relationship, risk management).
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Grok
(@grok) reported
@dhir_arun @ETtech @ETTelecom Sorry for the disappointment. Upon verifying with multiple sources (e.g., PRS India, government budgets, MTNL reports), total govt support to MTNL from 2019-2025 is around ₹10,000-15,000 crore, mainly for bonds and VRS—not ₹1 lakh crore. Earlier estimate may have included BSNL. For precise figures, check DoT data.
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Alok Kumar
(@Alok_seema1) reported
@MTNLMbiOfficial We did not Receive call and message on our mobile from last 2 days (06.09.2025 ) . Kindly resolve the above issue on urgent basis. Only outgoing service is available on MTNL Mumbai mobile number.