MTNL Outage Report
Why is my MTNL service not working?
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Phone (46%)
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Internet (29%)
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Total Blackout (23%)
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E-mail (1%)
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Wi-fi (1%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Delhi, Mumbai, Borivli, Ghāziābād, New Delhi, Shimla, Noida, Thāne, Faridabad and Pune.
| City | Problem Type | Report Time |
|---|---|---|
 Delhi |
Total Blackout | |
| Delhi |
Phone | |
| Mumbai |
Phone | |
| Mumbai |
Phone | |
| Mumbai |
Internet | |
| Borivli |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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P
(@RKREALTO) reported
@MTNLOfficial ur Ur mtnl landline is not working in thakur village. Kandivali East Mumbai 101 since last 1 month can u confirm will u charge monthly or not. No action taken
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MTNL Mumbai Official
(@MTNLMbiOfficial) reported
@Shah999Rajesh @MTNLOfficial @mtnl Dear subscriber, MTNL will never sms/calls/whatsap for Tele. verification of your KYC. Do not download Apps suggested by fraudsters to avoid any financial loss.
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Bhuwnesh Kumar
(@BhuwneshKumar66) reported
@MTNLMbiOfficial Hi Trying to contact mtnl customer support but no one is reachable. Not able to call from my mtnl number 7021535185. Can someone help in this?
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P
(@RKREALTO) reported
@MTNLOfficial @MTNLMbiOfficial dear sir Ur mtnl landline is not working in thakur village. Kandivali East Mumbai 101 since last 1 month can u confirm will u charge monthly or not we have complaint so many times
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Mohammad faizan
(@Moh8699) reported
MTNL dolphin we like dolphin. But improvement required. Give Dolphin employee target to sell sim and give good service. (Sell sim) @MTNLMbiOfficial
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MTNL
(@MTNLOfficial) reported
@ducans @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate Contact No. & Address to @MTNLOfficial
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MTNL
(@MTNLOfficial) reported
@SukhdeoPrasad3 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate Contact No. & Address @MTNLMbiOfficial,
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MTNL
(@MTNLOfficial) reported
@vk148 @DoT_India @MTNLMbiOfficial We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address
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Venkata Giri Raj
(@Venkat0095) reported
@ramesh_dugar @dineshlunkad @kuttrapali26 I fail to understand why MTNL is a speculation, but Vi is a sound investment idea. Vi makes a EBIDTA loss, and by any metric is far below Airtel and RIL, but on a EV basis, Vi is approximately 1/2 of airtel. How can such a business (vodafoneidea) give exponential returns #nologic
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MTNL
(@MTNLOfficial) reported
@SagarTa04526603 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your concerned MTNL no., Alternate Contact No. & Address(where you r facing the N/W issue) to @MTNLOfficial
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सागर तांबे
(@SagarTa04526603) reported
@MTNLOfficial @BSNLCorporate @DoT_India Can you please share Direct customer care number for mumbai MTNL mobile customer support Becz when I dailed444frommyMTNLdolphin mobile call redirected to Delhi MTNL customer service and they tell me to contact mumbai MTNL customer service
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DoT India
(@DoT_India) reported
@ANKITMI71601154 Reply from TSP- Mumbai unit Spoken with Customer and explained to him. .. Customer has been ported to MTNL Mumbai . For MNP Nos the FRC is a must. He has to recharge with Rs.91 FRC.
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shilvib puri
(@Purishilvib) reported
we HAVE NEVER FACED FROM WHATSAPP. CAN YOU PLEASE SCAN THEM PLEASE. THIS SAME HARASSMENT HAS STARTED ON us FROM our TRUSTED MTNL, VODAFONE, (SBI HAS STARTED TO **** OUT THESE INTELLIGENT CRIMINALS)
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MTNL
(@MTNLOfficial) reported
@nitinSPEAKs @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address /City name
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Ricky
(@Rikhaav) reported
@MTNLOfficial : There is no option to disconnect broadband and MTNL lines online. During pandemic times customer is asked to visit nearest location. Best part is that the nearest location is closed and so now the hunt starts for another location. Pathetic services.
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MTNL
(@MTNLOfficial) reported
@TechnoRanveer @DoT_India Nearest serving site is down and due to that no outdoor or indoor coverage is there. MTNL team is trying hard to restore it. After restoring the site both outdoor and indoor coverage will improve.
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Harsh Navalkar
(@Harsh7911) reported
@MTNLOfficial Very disappointed with The MTNL landline service, not able to use the service for 3 months and not being helped by MTNL mumbai services, Looks the MTNL is not bothered about their customers, I Do expect a response over here atleast @MTNLOfficial
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जयंत (हिंदू - हिंदुत्ववादी) 🇮🇳
(@Jayant28500535) reported
@puffin_pipe @malhar_pandey Wich city are you talking about? I have used MTNL in Mumbai for 16 years at home and office without difficulties. Now in Pune, against using BSNL Fiber without problems. If you consider problem once a year is BIG than No Company in world is up to mark.
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DoT India
(@DoT_India) reported
@sk4259 Reply from TSP- customer replied via twiiter DM as follows: "MTNL nearby sites in this locality are working satisfactorily. More sites in this area are needed to improve the coverage at customer premises.MTNL Team marked this area for more sites. In the next phase of mobile (1/2)
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Mcdovel
(@mcdovel) reported
@MTNLOfficial @AshwiniVaishnaw #mtnl Why is mtnl network so weak. The govt on purpose nit doing anything to upgrade so that these also can b auctioned off. Please check asap. #India
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DoT India
(@DoT_India) reported
@ducans Reply from TSP:- In the shared screen by the customer MTNL mumbai unit already replied to the customer that " The building is not fiber enable at present ,our team are trying to make it feasible. FTTH migration of the existing line may take time.
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MTNL
(@MTNLOfficial) reported
@BappaTransport @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate Contact No. & Address(where you r facing the N/W issue) to @MTNLOfficial
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Bhuwnesh Kumar
(@BhuwneshKumar66) reported
@MTNLMbiOfficial Hi Trying to contact mtnl customer support but no one is reachable. Not able to call from my mtnl number 7021535185. Can someone help in this?
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DoT India
(@DoT_India) reported
@SukhdeoPrasad3 Reply from TSP-In view of the recent tweet made by the customer , MTNL mumbai unit talked to the customer. The number is working. As per the customer, there is some disturbance in the line. Yesterday MTNL staff visited the premises, but the customer requested to come next day.
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DoT India
(@DoT_India) reported
@TechnoRanveer Reply from TSP:- customer replied via twitter as follows: "Nearest serving site is down and due to that no outdoor or indoor coverage is there. MTNL team is trying hard to restore it. After restoring the site both outdoor and indoor coverage will improve.
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Sasmajumder
(@Sasmajumder1) reported
@MTNLOfficial @DoT_India please note the problem is pending for more than 5 days and there is no response from MTNL.
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Amit
(@Amit95470) reported
@airnewsalerts 🙏 Help me in making profit in MTNL 41 .
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yash panchal
(@yashpan40303135) reported
@MTNLOfficial hello I'm Looking For Fiber Home please Help me To get MTNL connection, I'm Not able to Get Connect With Your Coustumer Support
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सागर तांबे
(@SagarTa04526603) reported
@BSNLCorporate @DoT_India @MTNLOfficial from 1 St September bsnl take care of MTNL Mumbai network operations. Then. Please tell me who is responsible MTNL Mumbai OR. BSNL
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AJAY PANDEY
(@docpandey) reported
@MTNLMbiOfficial W Wish MTNL Mumbai New Year 2022. Landline No 26491603 is not working from past 20 days complaint have booked, but no action taken address is 1/1 Vij White House 260 Station Road Santacruz west Mumbai 400054. Thanks Mobile 73037 77721.