MTNL Outage Report
Why is my MTNL service not working?
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Phone (37%)
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Total Blackout (34%)
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Internet (25%)
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Wi-fi (4%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Mumbai, Amrāvati, Gurgaon, Bengaluru, Lucknow, Delhi, Dombivli, Thāne and New Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| Mumbai |
Internet | |
| Mumbai |
Phone | |
| Mumbai |
Phone | |
| Mumbai |
Total Blackout | |
| Mumbai |
Total Blackout |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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MTNL
(@MTNLOfficial) reported
@upendra2205 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no./Booking details, Complaint Details, Alternate contact no. & E-mail id. @MTNLMbiOfficial
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Raghunathan tk
(@raghunathtk) reported
@MTNLMbiOfficial My FTTH connection is down since yesterday and still not restored as of now. There is no response from MTNL. Please restore it immediately,otherwise I can look for another service provider.
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Sakina-Meri Chappal Lao
(@kassminaqeeb) reported
@MTPHereToHelp SVRoad. Jogeshwari west. MTNL signal on the southbound side.
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PK
(@PRASHANT_KOTKAR) reported
@MTNLMbiOfficial Dear Mtnl, Telephone no 11311004 CA no 2040398434.Since last 2 mths my internet is not working bt paying bills. Have complained on CC ( docket no 3833) on 18th ,25th, 29 th Nov ,visitd agripada mtnloffice 24nov bt in vain.pls Help
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@
(@thepattr) reported
@mybmc @mybmcRoads your road & drainage repair contractors have damaged MTNL cables twice and MGL pipeline once in our area. All of this in 2022. Why can’t you chose people who know to do the work correctly without causing more damage and trouble?
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aftabKARIM (aK)
(@aftabzKARIM) reported
@MTNLMbiOfficial Today’s 21st day and there’s NO SIGN of restoration... Neither Landline, Nor Broadband nor The Mobile Network ... What’s the use of being loyal to MTNL?
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Prashant Pathak
(@P_V_Pathak51) reported
@AshwiniVaishnaw @devusinh @MTNLOfficial Dear Sir with lot of regret I am complaining to you about the inaction by MTNL Mumbai for my landline phone. My phone is not working since Oct, My complaint no is 9046, I have also called cust care 1/2 doz s time but no action. Pls help
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akv🇮🇳
(@akv_vka) reported
@MTNLOfficial @DoT_India @AshwiniVaishnaw MTNL Mobile service sms not working in Goregaon West pincode 400104 Siddharth nagar Mumbai area. Facing major network issues . Kindly look into this inspite of having mtnl Goregaon exchange in vicinity of 1 kms.
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Mayank Patel
(@MAYANK8382) reported
@Rg197923 @BSNLCorporate for mumbai @MTNLOfficial complain them for network if you have mtnl sim they try to find reason and improve it !
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Pinal Vashi
(@PinalVashi) reported
@MumbaiMTNL @OfficeOfRSP Please look for MTNL mobile network from 2 month, no any single for calling,in Mira Bhayandar, Even not get any OTP of Bank of any transaction or ,how can do any payment by online, Please please look about,Thanks.
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MTNL
(@MTNLOfficial) reported
@haftyguy @MTNLMbiOfficial @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no./Booking details, Alternate no. & E-mail id.
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Raghavan N
(@RaghavanN4) reported
from
Mumbai Suburban, State of Mahārāshtra
@MTNLMbiOfficial sharing DETAILS again. Tel No 26844472- Marol Tele Xchange. Response to online complaint shows ‘ CABLE FAULT’. I am not alone. There are hundreds of LL dysfunctional. DOES IT TAKE YEARS TO REPAIR CABLE FAULT? HOPE DOT/ MTNL TAKE NOTICE OF INCONVENIENCE AND ACT QUICKLY
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Magan Purohit
(@maganpurohit) reported
@MTNLOfficial My CA NO:2021174407 TEL NO 22094407 Phone is switched off since last 3 months, even after calling 10 times no one is ready to see #This is the service of MTNL @MTNLMbiOfficial
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MTNL
(@MTNLOfficial) reported
@IAmPrithibisaha We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your BSNL/MTNL no., Alternate contact no. & Address (where u r facing the n/w issues). @DoT_India
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MTNL
(@MTNLOfficial) reported
@GopalBubna1 MTNL never ask for the e-KYC on WhatsApp/SMS/Call etc.,MTNL Alert by sending messages to all GSM customers to avoid such type of EKYC messages as it may lead to some kind of fraud, hence you are requested to ignore such messages.
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MTNL
(@MTNLOfficial) reported
@vipwalia @DoT_India One of the nearest serving sites is down leading to poor mobile network coverage at your location. MTNL Team is trying hard to restore it. After restoration mobile network shall improve at the location.
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Jassu
(@JasswinderSethi) reported
@BlueDart_ Most useless company and horrible service. Been calling toll free, reply MTNL no you are calling is busy... Pathetic
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MTNL Mumbai Official
(@MTNLMbiOfficial) reported
@nagabhushanb Dear subscriber, MTNL will never sms/calls/whatsap for Tele. verification of your KYC. Do not download Apps suggested by fraudsters to avoid any financial loss.
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Sangeeta Zaveri
(@sangeeta_zaveri) reported
@mtnl,@MTNLMbiOfficial , have made more than 50complaints to get my brother's clinic landline phone working but no luck.. the seniors number in chembur is ringing but no answer.. so what is the solution to this??
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MTNL
(@MTNLOfficial) reported
@HarishGupta_INC We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate no. & E-mail id.@MTNLMbiOfficial
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GAURAV BANSAL
(@gauravb2810) reported
@MTNLMbiOfficial i use mtnl landline with number 022-28871313 and it's waste of money as the line is dead for about 10 days in a month. Frequently i have to raise complaint which is attended after 2-3 days . 2 days back raised complaint says line working and solved but still dead
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MTNL
(@MTNLOfficial) reported
@aftabzKARIM @MTNLMbiOfficial We sincerely apologize for issue u r facing, For escalation & resolution of ur grievance, pls DM ur MTNL no., Alternate contact no.& E-mail id.
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Vinidon
(@Vinidon1) reported
@AshwiniVaishnaw @MTNLMbiOfficial @MTNLMbiOfficial SIR COMPLAINT TO MTNL MUM. THEY DONT 60METER WIRE TO ACTIVATE OUR dead LANDLINE it's over 3months now do u want us go JIO for a new connection? Or its deliberate
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DK Sharma
(@DKSharm70239225) reported
@airtelindia @ Sunil Bharti Mittal Airtel ## For last one month my billing issue is pending and many request are registered. No reply / no call . We can’t go beyond call Centre, can’t you get feedback on big co., are we not going to same golden era of MTNL . Please help.
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KEDAR HATIM
(@HatimKedar) reported
@DoT_India They can't do anything Just request to all mtnl customer port your SIM cards to another telecom provider, as MTNL team can't help you if anything goes wrong to your SIM card @MTNLOfficial @MTNLMbiOfficial
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MTNL
(@MTNLOfficial) reported
@AnushreeTewari We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details , Alternate contact no.,city name/address
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Mayank Patel
(@MAYANK8382) reported
@apurvasays time to buy MTNL due to bsnl growing very fast and vi customer sift to them witch help mtnl ( listed player )
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Vaibhav Rajwade
(@rajwade_vaibhav) reported
@AshwiniVaishnaw Sir still I have not received MTNL SIM where in my last tweet I have mentioned that my existing SIM is not working. I have made full year payment for my old SIM. Pl ask someone to call me my other working SIM 9004702552 urgently and provide replacement
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selvan nadar
(@selvann93013410) reported
@TOIMumbai these unions never take accountability of Power thefts, huge outstanding but they want lead in striking just to defend their poor and lazy service. They deserve quick fall like AIRINDIA, BSNL-MTNL . Good Service in govt companies = Survival or else natural fall = Privitization
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Vimal Chhadva
(@vimsicle) reported
Dear @MTNLOfficial in Kalbadevi area. No mobile number has been able to call our MTNL landline numbers across the whole market. Only issue with MTNL. Are you shutting down service. ??