MTNL Outage Report
Why is my MTNL service not working?
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
- Phone (45%)
- Total Blackout (41%)
- Internet (14%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Mumbai, Delhi, Hyderabad, Bengaluru, Chandigarh, New Delhi, Ghāziābād, Lucknow, and Kalyān.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai
|
Phone | 5 days ago |
|
Mumbai
|
Phone | 8 days ago |
|
Delhi
|
Total Blackout | 11 days ago |
|
Mumbai
|
Phone | 14 days ago |
|
Mumbai
|
Total Blackout | 24 days ago |
|
Mumbai
|
Phone | 1 month ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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Chhavi (@Chhavi_22) reported@MTNLOfficial @DoT_India Bill still not corrected despite my complaint on 12/09. Why shall I pay late payment charges, despite paying old bill well in time & that too for horribly slow internet & services by Mtnl. Do you have any intention of correcting my bill? #mtnldelhi
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Anil (@Anil00305450) reported@MTNLOfficial @DipankarPurkaya @DoT_India Hello m Anil khailani my mtnl number is 01123750123 I registered my landline complaints 4 time from last 3 months bt no 1 came i have complaint numbers also when I cal customer care 01122221500 they r very rude whenever I called this number they give diffrent diffrent number
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Indian (@rasa_76) reportedBut to date, I have not been issued receipts for the bills paid. When I complained to customer care they replied that there is NO POLICY OF ISSUING RECEIPTS towards the payment made. This is really shocking. All government service agencies like MSEDCL, MTNL, BSNL,
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wanderlust (@tameimpala999) reported@glorious_acid @ANI we have been bailing PSUs since their inception air india got lakhs of crores over the decades, same case for water boards, electricity boards, BSNL, MTNL etc etc some private companies are too big to allow it to fail there too the primary reason for bailout is 1/2
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MTNL (@MTNLOfficial) reported@Manmohankher @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address /City name .
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Rahul (@Rahul3693693693) reported@MTNLMbiOfficial thx but my line is still dead no one came to fix its liek Mtnl wants customer to go and surrender bill OR pay rent of dead line .. since when mtnl turned such a ****** company who leaves no option but to surrender phone by not fixing complaint. docket number 4982
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Inder Pal (@inderspal) reported@Airtel_Presence Extremely lax & poor service like MTNL & BSNL.Start looking for a proper lock.Your lax attitude will make space for another service provider.
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Ankur Vishal Malik (@avm4141) reported@MTNLOfficial complaint dated 16th closed without rectifying, didn’t expect MTNL to be such a fraud company. Repeatedly same thing happening again and again. Shame on you, sarkari damads taking salary and not doing any work
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Rahul (@Rahul3693693693) reported@borkarpa @MTNLOfficial @MTNLMbiOfficial same here bro my line is dead since 15 days..its like Mtnl wants us to pay for Dead line instea dof fixing and is touchering customer so they will auto go and surrender line instea dof paying dead landline bill .. LINE DEAD 24712278 SINCE 2 week Docket No: 4982
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VIPIN SINGH (@SHARDHASABURI) reported@MTNLOfficial @DoT_India Dear sir today is 21 september from last 7 days our internet is not working , i had complained mtnl & dot officials via twitter too but my issue is not resolved , very poor service of Mtnl , No body is ready to hear , please help
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Abhishek kazama (@kazamaa12) reported@AshwiniVaishnaw @BSNLCorporate i live in delhi and use bsnl sim in my area signal is not coming properly tower also not working properly since 6 months i used to call customer care then mtnl staff pick up the phone and plainly refuse to help and says bsnl ko call lagao
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MTNL Mumbai Official (@MTNLMbiOfficial) reported@shant_1210 Dear subscriber, MTNL will never sms/calls/whatsap for Tele. verification of your KYC. Do not download Apps suggested by fraudsters to avoid any financial loss.
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vaibhav v (@vaibhavvedak98) reported@DoT_India Sir there is no reply from mtnl since 2weeks no 3g network
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MTNL (@MTNLOfficial) reported@DeepikaSukhwani @DoT_India @MTNLMbiOfficial We sincerely apologize for issue u r facing, For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate no. & Address
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Girish (@Girish_33) reported@devusinh @narendramodi Jio is offering 2g service in name of 4g, companies should offer 4g properly, more focus should be on bsnl and mtnl
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Hitesh Savani (@HiteshS24798098) reported@MTNLOfficial My phone is dead since last 7 days. Repeated complains through 4 personal visit to MTNL fountain 2 exchange has not yielded any result. The staff at Fountain 2 is rude and uncouth.
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MTNL (@MTNLOfficial) reported@samsandysam @MTNLMbiOfficial @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your concerned MTNL no.& Alternate contact no. & Address /City name
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Rahul (@Rahul3693693693) reported@MTNLMbiOfficial @borkarpa @MTNLOfficial soon it be 1st october . Mtnl bill be generated which they want you to pay . since line is dead already I am not going to pay this month bill ty ... you want me to pay bill that will comeon 1st Fix my line 24712278 thats dead since last 20 dayThankyou loss be yours
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Rama gupta (@Ramanish2017) reported@MTNLOfficial Mtnl landline down for almost 10 days . Repeated calls and complaints but no result. Very poor customer service .
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Prashant (@Prashantst7036) reported@devusinh @narendramodi Sir telecom sector destroyed by Jio look at mtnl bsnl vodafone idea once respected companies now on death bed. Bsnl still not given 4 g. Poor man killed by inflation. First convert all 2g 3g to 4 g first.
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Rahul (@Rahul3693693693) reported@MTNLMbiOfficial thx for your efforts but it didnt do any good. All i got was call asking is my line fixed ? i said no my line is still dead since last 2 week .dk why mtnl is giving shgit treatment to paying custmer . it feels like mtnl wants there customer since last 24 yrs to leave
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VIPIN SINGH (@SHARDHASABURI) reported@DoT_India Sir someone from mtnl camed to us in the morning they said aap ka internet half an hour mai chal gayega but 1:30 hours ho gaye abhi tak internet nhi chala , aap sochiye from last 5 days no internet & No solution from Mtnl , very poor service please help us
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Ankur Vishal Malik (@avm4141) reported@MTNLOfficial corruption still continues in MTNL, no wonder this company is in losses. government is wasting public money trying to save jobs of corrupt employees. Phones are not working and complaints are being closed without being repaired-probably since bribes are not paid.
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meenakshi agarwal (@drmeenakshi) reportedVery sorry to say, despite the repeated reminder for the last 1 mth, complaint of ph 24456342 is still not addressed . Highly disgusted with the service . Repeated reminder to GM Athawle,Himanshu,Kunal in vain. Docket no.8252 @MTNLMbiOfficial @MTNLOfficial @mtnl
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MTNL (@MTNLOfficial) reported@yogeshsherman @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your concerned MTNL no.& Alternate contact no. & Address /City name
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Ring Neck (@neck_ring) reported@BSNLCorporate Network down again(at 421306 chiknipada kalyan) since yesterday. There is no mtnl office here. Only bsnl office is there in our city. Yet you keep saying that it is mtnl issue. Kalyan has always had bsnl. Mtnl is there in mulund and beyond.
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MTNL (@MTNLOfficial) reported@pinturyadav @MTNLMbiOfficial @DoT_India We sincerely apologize for issue u r facing, For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address.
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Astha Bhardwaj (@_AsthaBhardwaj_) reported@MTNLOfficial @DoT_India linemen and officers in Batra , Delhi mtnl don't care when you complain about broken wires and no internet for weeks and months.Local linemen demand money to restore services.
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Abhishek kazama (@kazamaa12) reported@DoT_India @BSNLCorporate i live in delhi and use bsnl sim in my area signal is not coming properly tower also not working properly since 6 months i used to call customer care then mtnl staff pick up the phone and plainly refuse to help and says bsnl ko call lagao sir
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Nomad ! (@PawandeepChhab1) reported from New Delhi, Delhi@SDMC_Official Twice street light complaint lodged, street light placed on a defunct mtnl pole without proper wiring with direction facing inside house not on street.. Hazard to residents ..wrong update of rectification of direction given by ground team..WHO IS ACCOUNTABLE