MTNL Outage Report
Why is my MTNL service not working?
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Internet (50%)
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Total Blackout (31%)
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Phone (19%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: Mumbai, New Delhi, Burhānpur, Hyderabad and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 Mumbai |
Internet | |
| New Delhi |
Phone | |
| Mumbai |
Internet | |
| Burhānpur |
Phone | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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The_Nitaunshu Kargutkar
(@nitanshu1) reported
@DoT_India @TRAI pls help us! We are being harrassed by pathetic service provided by MTNL. We are paying bills regularly despite of which they aren't providing proper service. We pay for 6 MBps speed. But when their net works which is rarely it has hardly 1 Mbps speed. Pls help.
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Raghvendra Mishra
(@Raghven19550762) reported
@MTNLOfficial My landline no. Is 27740177 My add flat no 3 bldg. No h/6 Spaghetti Soc. Sector 15 Kharghar, navi mumbai My alternate no. Is 9323126199 I have already given my Mtnl Acc. No. In my tweet and I think you can get these details from my account no. Now can you ressolve my Problem.
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Rajan Yarlagadda
(@RajanYarlagadda) reported
@MTNLOfficial issue of broadband modem since 18 months not resolved, inspite of repeaated complaints on 1130& visiting mtnl offices at nehru place. Ph 011-29241999
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SGg
(@snehgaj) reported
@ShatruganSinha The MSP promise is quite similar to non working mtnl lines in Mumbai try getting it fixed, the service exists on paper.
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PRAMOD K KOPPIKAR
(@PramodKoppikar) reported
PB printer is down or Network failure. Is it the job of Manager or counter staff to go to MTNL office everyday?At this rate how do u expect PSU banks to do business?? And u expect BMs to do business?? At this rate u have only 1 option loose business.
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milind gawde
(@milindgawde37) reported
My Mtnl Internet connection last 24 hrs is not getting Since my son study is also depends on internet ,my office work is badly affecting Please do needful Your online complaint protal is not working Please do needful as soon as possible Milind Gawde My telephone No. 28425799
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MTNL
(@MTNLOfficial) reported
@Raghven19550762 We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.,Alternate no.&Add.
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MTNL
(@MTNLOfficial) reported
@kjs_anand We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.,Alternate no.&Add.
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Raj R
(@rajesha_rao) reported
@pratapse @YusufDFI Congress is NOT the problem, it the Employees Union & Votes in Election. BSNL & MTNL are in loss for last 10+ years - what could Modi do? Nothing. Railways tracks privatisation NOT done by Modi for last - 6 years.. only few trains privatisation plans are there.
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Col. Julius Nagendranath Wilfred Singh
(@bhairavmehta_) reported
@goodgc81 @suchetadalal Suzlon was money mintin machine,under BJP govt when FM was Yashwant sinha, and Sumanta sinha was CEO Suzlon, den Suzlon sinked,under BSP support JP associate was big conglomerate,post den mid to small cap,bsnl mtnl default gets ignored, Vodafone has to pay for wrong calculation
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anil kohli
(@anilkohli54) reported
@HemantGaulechha @CestMoiz This was another one with it's own issues MTNL dial up the timing of MTNL servers was suspect since post midnight it used to be free surfing, Subscribers ended up paying for what they thought was free surfing time.
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Harender Thakran
(@ThakranHarender) reported
@KuldeepSingh944 @Baliramyadav007 @ArvindKejriwal Kaam head ko nii pdta..he just need to give directions and ask for implications...kaam to employee krte h... Internet MTNL ka use krte ho ya broadband wifi fibre net wala... Similar in every aspect. A person who is getting fix salary can not and will not compete with others.
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Tomato Mafia
(@doodadidadoo) reported
@MTNLMbiOfficial Mtnl broadband down exactly 12am new year!
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MTNL
(@MTNLOfficial) reported
@singham We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM concern MTNL numbers
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RAMANATHAN KRISHNAN
(@ramandialnet) reported
BSNL takes over MTNL's Delhi and Mumbai mobile network operations The development has come on the back of BSNL's proposal sent to the telecom department on October 27 this year, expressing interest to manage networks in twin circles on outsourced basis.
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Vishnu Poddar
(@kinga380) reported
@harishrajput_DL @INCIndia MTNL aur BSNL kbhi jio ya airtel jaisi suvidhaaye de paaya??? They never improved and thought about the customer, isilie private players aae and took over the govt bodies... India me 2014 me bhi BSNL n MTNL k kitne connection the? Yaad h???
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Vaibhav Goyal
(@vaibzg) reported
@MTNLMbiOfficial My MTNL landline not working since many days. Complaint no. 2726 and 6880. I hv also sent you DM with all details. Pls take some action soon!
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India Post
(@IndiaPostOffice) reported
@hifiveravi SPM & PRI(P) of office visited to MTNL exchange several times but the issue is not yet resolved. The matter has taken up with higher authority. Inconvenience caused is highly regretted.
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Kamni Ahuja
(@AhujaKamni) reported
@MTNLMbiOfficial My line is dead since 28.05.2020. Despite several complaints MTNL gives a deaf ear and raises invoices arbitrarily,without providing any service or resolve. After making my life miserable and giving mental trauma, MTNL has the audacity to wish happy and peaceful New year.
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Mayank
(@mayanks_shah) reported
@MTNLMbiOfficial Have some shame... Landline not working in my complex since July 4th. Several complaints. Goes on deaf ears. MTNL was not so shameless earlier. This new ED has brought MTNL to the bottomline in all terms.
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Fahad Aslam
(@fahadaslam2000) reported
from
New Delhi, National Capital Territory of Delhi
@BSNLCorporate Hi, I’ve a UP East 4G SIM & currently roaming in Delhi. While on MTNL, there is no issue but while roaming on Vi India (Vodafone) I cannot make & receive calls & data doesn’t work too; Only SMS can be received. Can we not call on Vi ICR
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विजय यादव 🇮🇳
(@vij_80) reported
@whoketan @alamimam273 @PTI_News The Chai paani culture of BSNL and MTNL is responsible. Babu culture of employees naukari fix no responsibility no accountibility etc... And last no customer service.. Getting bsnl Sim was like 6 month waiting
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Manish Rai
(@manishr94) reported
@gurvind37283494 Please don't blame Jio for everything.. The cheapest internet service we are enjoying today is because of them only. Talking about the telecom.. We had just MTNL and BSNL during 2002, why did not people protest against corporate entry then? Today we have at least 4.
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MTNL
(@MTNLOfficial) reported
@DRuzbeh @MTNLMbiOfficial We sincerely apologize for issue u r facing,For escalation&resolution of ur grievance,pls DM ur MTNL no.,Alternate no.&Add.@MTNLMbiOfficial
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Sandeep Sahu
(@SandeepJaunpur6) reported
@MTNLOfficial @TRAI I am trying to generate my PORT code for my MTNL mobile No. 9969257588 to go in another network, but message is failed. Please help me. Pls share mumbai message santre no or sms address.
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PRAMOD K KOPPIKAR
(@PramodKoppikar) reported
Also pls note MTNL DAHISAR east exchange now is not rendering prompt services as they don't have staff to attend to network problems.From my personal experience I say their Cust cell nos are nonexistent. As an ex PSU banker very irritable situation.
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Fahad Aslam
(@fahadaslam2000) reported
from
New Delhi, National Capital Territory of Delhi
@ViCustomerCare Hi Vi India. My number belongs to BSNL which is currently roaming on Vi India’s Delhi network because of BSNL’s ICR agreement between MTNL & Vi. I don’t think this is a problem because of Vi, but instead it’s your ICR agreement.
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Mahinder
(@mahindermansuk1) reported
@MTNLMbiOfficial @MTNLOfficial Dear MTNL, My landline was down for 3 months and has just been started in December, why should I be charged for the period when it was not functional that too during a pandemic, when we needed services to function the most.
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Anita Khatri
(@AnitaLuxury) reported
@MTNLMbiOfficial Please help solve my Mtnl issue at powai office . Let’s hope it gets resolved 2021
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The_Nitaunshu Kargutkar
(@nitanshu1) reported
@MTNLMbiOfficial Your service won't let us to live peacefully! We have Faulty telephone wire since March 2020. We are paying 800₹ bill for 0 service! Applied for fiber optic cable. No one reverted.Ppl are interested to use your service, but your staff behaviour is making people to leave mtnl.