MTNL Outage Report
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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!
Will MTNL compensate me for the outage?
The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.
Most Reported Problems
The following are the most recent problems reported by MTNL users through our website.
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Internet (44%)
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Total Blackout (38%)
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Phone (19%)
Live Outage Map
The most recent MTNL outage reports came from the following cities: New Delhi, Mumbai, Burhānpur, Hyderabad and Delhi.
| City | Problem Type | Report Time |
|---|---|---|
 New Delhi |
Phone | |
| Mumbai |
Internet | |
| Burhānpur |
Phone | |
| Hyderabad |
Internet | |
| Hyderabad |
Internet | |
| Mumbai |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
MTNL Issues Reports
Latest outage, problems and issue reports in social media:
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PRATEEK JAISWAL
(@prateekjaiswal1) reported
@MTNLOfficial @DoT_India @narendramodi Landline is not working since last 4 months, MTNL continuously sending bill. Grievance is raised which is closed by GM mentioning it will take another 1 month to restore & bill will not be generated further with reversal of last paid one.
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Amal Kumar Chatterje
(@Amalc104Kumar) reported
@mahanagargas is your company is also going in MTNL way ? Irregular billing, bill hard and soft copy not received in time. Online payment not possible, call center of no help, customer support not replying, office phone unanswered. Please take corrective action.
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Rahul P Sharma
(@rahul_p_sharma) reported
@shridharpanda92 @MTNLMbiOfficial Very true. I also just tweeted to MTNL. It's very frustrating. OTPs not coming. V. Imp banking transactions withheld due to no OTP. Facing tremendous problems. I am in Kharghar, Navi Mumbai. MTNL shud do something asap. Pls do a thorough check of network across the city. Too bad.
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MTNL
(@MTNLOfficial) reported
@prateekjaiswal1 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address.
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Sam Neil
(@indraje35723765) reported
@MTNLMbiOfficial MTNL landline connections and ADSL broadband internet for everyone in the area is down due to line outage, not just me. All landline phones are dead. Almost every MTNL subscriber in the are has lodged a complaint. The area is A.V Nagwekar Marg, Prabhadevi, Mumbai - 400025
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Rahul P Sharma
(@rahul_p_sharma) reported
@ParikhHiten @MTNLMbiOfficial Very true. I also just tweeted to MTNL. It's very frustrating. OTPs not coming. V. Imp banking transactions withheld due to no OTP. Facing tremendous problems. I am in Kharghar, Navi Mumbai. MTNL shud do something asap. Pls do a thorough check of network across the city. Too bad.
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PRATEEK JAISWAL
(@prateekjaiswal1) reported
@MTNLOfficial @DoT_India @narendramodi Still the bills are getting generated and landline is not activated. Multiple complaints closed with resolution. The need is to provide portability in landline as MTNL seems to shameless dept and filled with irresponsible staff.
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MTNL
(@MTNLOfficial) reported
@TradersPremier @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address
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MTNL
(@MTNLOfficial) reported
@SarvanY79560148 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address
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MTNL
(@MTNLOfficial) reported
@biplav21 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address (where u r facing n/w issue).
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Pramod Naik
(@pramodnaikp) reported
@TOIMumbai My sincere appeal to all Govt and semi govt employees please work very hard and give efficient customer service. Else UR job will be in danger. See what is condition of MTNL, BSNL, Aarey in Mumbai. Post & telegraphs also need to improve service. Specially Pune Post.
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सागर तांबे
(@SagarTa04526603) reported
@SanjayDhotreMP @CMDBSNL Respected sir please tell Us MTNL Mumbai mobile user when BSNL & MTNL merger will going to happen We are seekly looking for 5G service for our MTNL SIM.We are not going to Port our. MTNL Number to any other private service provider. Awaiting for merger
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Rahul P Sharma
(@rahul_p_sharma) reported
@Mastersn108 @MTNLMbiOfficial @MTNLOfficial Very true. I also just tweeted to MTNL. It's really frustrating. OTPs are not coming. V. Imp banking transactions are withheld due to no OTP. Facing tremendous problems. I am in Kharghar, Navi Mumbai. MTNL shud do something asap. Pls do a thorough check of network across the city
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Abhishek Gupta
(@Abhishe63185053) reported
@MTNLOfficial @DoT_India it's been 2 years waiting for refund of security of Rs.2500. Every 3 month, we visit MTNL regional office at Bikaji cama place, they say No money for refund. It's my 62 yrs father hard earned honest money, who is harassed, please HELP for Refund immediate
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Abhishek Gupta
(@Abhishe63185053) reported
@MTNLOfficial @DelhiMTNL it's been 2 years waiting now for refund of security of Rs.2500 for landline phone in Delhi. Every month, i visit MTNL regional office at Bikaji cama place, they say No money for refund. It's mine hard earned honest money, please refund immediately. HELP.
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Mangesh Nandangaonkar
(@curiousmonsoon) reported
@MTNLOfficial @MTNLMbiOfficial I tried to pay Dolphin bill online via Bill desk using Google Pay / UPI. Money has been debited from the account but my MTNL account profile is not showing the bill payment. Please help.
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amit
(@amitmtnl_amit) reported
@DelhiPolice New bicycle is lost from mtnl staff QUARTER GH-17 sundar vihar .edit also done. This is second time bicycle has lost .no action so far. Pls help sir
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MTNL
(@MTNLOfficial) reported
@arjun_sahgal @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no. & Alternate Contact No.
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Abhishek Gupta
(@Abhishe63185053) reported
@MTNLOfficial @DoT_India it's been 2 years waiting now for refund of security of Rs.2500 for landline phone in Delhi. Every 3 month, i visit MTNL regional office at Bikaji cama place, they say No money for refund. It's hard earned honest money, please refund immediately. HELP.
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MTNL
(@MTNLOfficial) reported
@DoT_India @DeepikaSukhwani We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address
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Seajob
(@Seajob200) reported
Recently we raised an issues with @MTNLOfficial (Sakinaka, Andheri. Mumbai) for their Broadband services. We were asked to wait as #MTNL was supposed to send someone to check the problem. It has been more than a week and nobody from @MTNLMbiOfficial has visited.
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MTNL
(@MTNLOfficial) reported
@SUnistu @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your Concerned MTNL no. & Address /City name
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MTNL
(@MTNLOfficial) reported
@Seajob200 @MTNLMbiOfficial We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address
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MTNL
(@MTNLOfficial) reported
@SunilGhate1 @MTNLMbiOfficial @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Alternate Contact No. & Address (where u r facing n/w issues).
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MTNL
(@MTNLOfficial) reported
@IamRohitGupta2 @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate No. & Address
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Abhishek Gupta
(@Abhishe63185053) reported
@MTNLOfficial @DoT_India it's been 2 years waiting for refund of security of Rs.2500. Every 3 month, we visit MTNL regional office at Bikaji cama place, they say No money for refund. It's my 62 yrs father hard earned honest money, who is harassed, please refund immediately. HELP.
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Krishnaraj Rao
(@BravePedestrian) reported
Anybody else finding that ALL THEIR INTERNET has slowed down? I am in Mumbai Borivali, and both my Jio and MTNL internet is slow AF since the last 18 hours or so.
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MTNL
(@MTNLOfficial) reported
@RajendraBAhir60 @DoT_India @MTNLMbiOfficial We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no. & Alternate Contact No.
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PRATEEK JAISWAL
(@prateekjaiswal1) reported
@DoT_India @MTNLOfficial @narendramodi Please find grievance no. DOTEL/E/2022/04953 raised on central public grievance portal and closed by MTNL - AGM PG and A without any resolution. Neither phone is reactivated, nor bills reversal for last 3 months & new bill still generated.
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Prathmesh
(@prathmesh91) reported
from
Mādauli, State of Mahārāshtra
@MTNLOfficial @DoT_India @MTNLMbiOfficial Landmark:Vaibhav Mangal Karyalaya Dombivli West Mobile Number 9768340139 Bsnl/MTNL :- 9619872322 No network this area. Plz resolved it Earliest.