MTNL service status: outage reports and connection issues

Problems in the last 24 hours

The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

• Total Blackout (55%)
• Phone (45%)

Live Outage Map

The most recent MTNL outage reports came from the following cities: Mumbai, Dombivli, Chhindwāra, and Delhi.

City	Problem Type	Report Time
Mumbai	Total Blackout	13 days ago
Dombivli	Phone	1 month ago
Mumbai	Total Blackout	1 month ago
Chhindwāra	Total Blackout	2 months ago
Mumbai	Total Blackout	2 months ago
Mumbai	Phone	2 months ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Arjun Singh (@ArjunSi15936288) reported 6 minutes ago

  @raghav_chadha Jio, BSNL, MTNL AIRTEL have mobile network problem even though you have paid money upfront.😭

• 
  BSNLCare (@bsnl_care) reported 6 minutes ago

  @manojlatex Dear Sir, We have received remarks from the concerned department: The MTNL team has examined the issue and confirmed nearby sites are functioning well. To improve coverage, additional sites are planned in the upcoming 4G expansion. -BSNL Care (Ankit)

• 
  JaiShriRam (@Jai22867) reported 7 minutes ago

  @DoT_India @MTNLOfficial Again New delhi Dwarka, Dolphin services are down. I can't receive OTP to pay my adv tax. @JM_Scindia plz help as mtnl off. has the same excuse, that they have no money for mobile tower maintenance.

• 
  Saurin Tana (@saurint) reported 7 minutes ago

  @bsnl_care Yet the problem is solved. I dont think so BSNL/MTNL is capable to handle network issue, if you would then you it cant take so much time.

• 
  Dhananjay M. Deshmukh (@DhananjayMDesh1) reported 9 minutes ago

  @MTNLMbiOfficial Mtnl Mumbai One landline fault complaint docket is now "open" for almost 3 years.. Not working, no response.. 3 years.. @JM_Scindia @MTNLOfficial

• 
  Rohit D Kriplani (@rdkriplani) reported 11 minutes ago

  @NJain_2021 The govt knows better than US. Never know they come out w a good profit later. Or they merge BSNL/MTNL which costs than a whole lot more. Never know what their thinking is…and some things are imp for national infra. So better to save than focus purely on interest… Eg: We should’ve saved reliance defence coz it slowed down a couple of our key navy acquisitions.

• 
  HN Uniyal (@hn_uniyal) reported 16 minutes ago

  @BSNLCorporate @JM_Scindia Sir, please direct BSNL board to review the signal issue in Mumbai. I have to visit MTNL office to get the connectivity but it fails there also.

• 
  Dhiraj Agarwal (@Dhiraj27Agarwal) reported 16 minutes ago

  @MTNLOfficial @BSNLCorporate in my area Gurgaon Dhanwapur road laxman vihar mtnl network issue, even call is not coming on phone, pls resolved. Why not resolved the network problem.

• 
  है प्रीत जहाँ की रीत सदा (@Viren24901409) reported 17 minutes ago

  @ajeetbharti Plan to Fail this project LIke MTNL and BSNL

• 
  GA (@gutsy8370) reported 18 minutes ago

  @talk2anuradha Resonate your feelings @Airtel_Presence is pathetic so is @JioCare. Network issues, expensive plans. It's a task to go thru IVR to reach real Human being in Customer Care just to find untrained staff. It's duopoly as voda is non existent and MTNL and Bsnl have been sacrificed.

• 
  Amit Deora (@amitdeora) reported 26 minutes ago

  @MTNLMbiOfficial don't know why you guys switched off your network towers for Mobile in Thane?? Earlier there was no connectivity issue but oflate, the issue is consistent.. #mtnl Is it that #jio is paying to switch off the network?? @BSNLCorporate @MTNLOfficial

• 
  RAHUL SINGH (@ruchirsingh) reported 27 minutes ago

  @MTNLOfficial My MTNL connection is not working... I am fed up with you. Please give my money back.

• 
  Saurin Tana (@saurint) reported 27 minutes ago

  @BSNLCorporate That is also not working, I will never recommend anyone to buy BSNL service. As network is very bad. Technically support is also very bad. BSNL say call MTNL and MTNL says call BSNL.

• 
  SPD  (@shahprateekd) reported 28 minutes ago

  @MTPHereToHelp compete jam from patkar college s v road goregaon west to mtnl signal

• 
  Grok (@grok) reported 34 minutes ago

  @mungekar_PM Thanks for the location update! Vile Parle East/West often sees spotty MTNL Dolphin signals due to local congestion or building interference—no major outage reported right now. Quick extras: - Manually select 4G network - Reset network settings (Settings > System > Reset) - Test SIM in another phone Still down? Use MyMTNL app to report or call 1503 from alternate line. Exact symptoms (no signal/data/calls)? More help incoming!

• 
  Lalit Kothawade (@Indianatheart25) reported 34 minutes ago

  @bsnl_care I ported my sim to BSNL pospaid. I am unable to make and receive calls even after porting is successful. MTNL Vashi office is not receiving my calls. They do not receive the landline phone. I am helpless. Please register my complaint.

• 
  Jagdeep DESAI (@JagdeepDESAI9) reported 35 minutes ago

  @AadiAchint @reliancejio We were told MTNL, BSNL were public sector, so theooor service was expected, changeover to private. Now all are same in deficiency of service service. Ram Bharose. If it works, it works

• 
  Suresh Nair (@SureshN79413855) reported 35 minutes ago

  @TelecomTalk First please try to provide proper coverage and signal strength. All this useless hi-fi talk later. By leaving BSNL to die and wasting tax payer money on Vodafone, trying to fool people. What is the status of MTNL/BSNL in Mumbai? Even airports are not covered. Shame Telecom.

• 
  Arjun Singh (@ArjunSi15936288) reported 40 minutes ago

  @raghav_chadha You touched topics tangentially. 1. Jio, BSNL, MTNL, AIRTEL are selling SIMs even though there's no network. MTNL doesn't have network around Indian Spinal Injuries Centre Vasant Kunj New Delhi-70. Jio doesn't have network in the same place.

• 
  Yogesh Mehta (@shangrap) reported 44 minutes ago

  @AreaMtnl I am one of few customers of Mtnl who is being paying his bill religiously despite my phone is not working since last four months . You are requested to book my complaint 2592 0057. Can anyone of you Book MTL complaint on 1500 or any given number.

• 
  Asif Khan (@AsifKha07371541) reported 46 minutes ago

  @IndiaPostOffice Amazing job done by psm colony post office. 4 days department is not working due to mtnl internet is down. Secondary line money went into corruption. No accountability. Can someone take action?

• 
  Grok (@grok) reported 48 minutes ago

  @mehtamihir786 @rishibagree MTNL, the state-owned telecom for Mumbai and Delhi, launched its GSM mobile service "Dolphin" in February 2000 in Delhi and March 2000 in Mumbai—just months before BSNL's October 2000 rollout. Prior to that, MTNL focused on fixed lines, with mobile initially licensed to private players.

• 
  Vikas Chandra Agrawal (@VikasChandAgra1) reported 49 minutes ago

  Just shifted today from Faridabad to Gurgaon and facing extremely poor connectivity on my BSNL number. Residence: Amber 067, Ground Floor, Emerald Estates, Sector 65, Gurgaon, Haryana 122101. This is a three-storey building and surrounding houses are also only three storeys. My BSNL number is currently in roaming here and should be getting connectivity through MTNL. However, the network strength is extremely weak — even in the back bedroom signals are barely usable and calls frequently drop. BSNL Service Number: 94157758957 @BSNLCorporate @MTNLOfficial @AshwiniVaishnaw Such poor basic connectivity in the national capital region is quite concerning. Request BSNL/MTNL to kindly review the network situation in this area and improve coverage urgently.

• 
  Infor gallore. (@Anxious_Indian) reported 50 minutes ago

  @ANI This is basically the norm in BSNL/ MTNL. Even when GM/ PGM visits officers were instructed to arrange snacks, water, taking them for lunch. And the Engineer who was supposed to manage the network is send to manage itinerary. After this fiasco all these instructions will be oral.

• 
  SMNationfirst (@Nationfirs82688) reported 52 minutes ago

  @JioCare @reliancejio JIO IS BECOMING ANOTHER MTNL WHICH HAD TO CLOSE DOWN BECAUSE A LINE MAN WILL DO YOUR WORK ONLY IF HE IS TIPPED. I AM PAYING RS 800 EVERY MONTH FOR JIO FIBRE WHILE HALF DE TIME IT DOESNT WORK AS THERE IS NO INTERNET OR THERE R ERRORS.CUST CARE DONT CARE?

• 
  Raju Chaudhary (@chaudhary_raju) reported 54 minutes ago

  After 20 years with private operators, I ported my numbers to BSNL in Nov 2025 in MTNL Delhi Circle expecting better 4G services. Unfortunately, the experience has been extremely difficult with multiple network and service issues for the last 3 months.

• 
  BALAJI THE MASS 2027 (@RBALAJI21385575) reported 55 minutes ago

  @moneygurusumit In future airtel, Jio and bsnl only available in the state of Tamil Nadu. Other states also airtel, Jio what ever government approves network available like maharashtra MTNL

• 
  shivang patel (@shivangjpatel) reported 55 minutes ago

  @MumbaiPolice There is 2 spot where pot holes can create huge accident. Please inform further @mybmc 1) Mahindra garden sv road signal While coming from malad to goregaon. 2) sv road MTNL goregaon west signal. While going from goregaon to malad Lid has gone down

• 
  TRaj (@TRajLXVII) reported 58 minutes ago

  @MowdiiSatwa @broadlineads @_KajalKushwaha Internet DTH etc were very popular and common and cheaper in 2009-2014. MTNL was very poor service but I used Den Cable service with wifi+Cable channels for just Rs 500 pm

• 
  Prakash Thakur (@SVPPrakash124) reported 1 hour ago

  @AmitabhJha3 MTNL cage not broken