MTNL

MTNL Outage Report

Why is my MTNL service not working?

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Mahanagar Telephone Nigam Limited (MTNL) is a state-owned telecommunications service provider in the metro cities of Mumbai and New Delhi that offers landline and mobile phone and internet service. Landline internet service is available as dial-up, DSL and fiber. MTNL also offers television over internet (IPTV).

Problems in the last 24 hours

The graph below depicts the number of MTNL reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

MTNL Outage Chart 11/09/2025 04:55

At the moment, we haven't detected any problems at MTNL. Are you experiencing issues or an outage? Leave a message in the comments section!

Will MTNL compensate me for the outage?

The recent MTNL outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.

It is crucial to get in touch with MTNL if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, MTNL has occasionally given some customers credits and other forms of payment.

Most Reported Problems

The following are the most recent problems reported by MTNL users through our website.

  1. Phone (50%)

    Phone (50%)

  2. Total Blackout (36%)

    Total Blackout (36%)

  3. Wi-fi (14%)

    Wi-fi (14%)

Live Outage Map

The most recent MTNL outage reports came from the following cities: Burhānpur, Delhi, Mumbai and New Delhi.

Loading map, please wait...
City Problem Type Report Time
IndiaBurhānpur Total Blackout
IndiaDelhi Phone
IndiaDelhi Total Blackout
IndiaMumbai Phone
IndiaMumbai Total Blackout
IndiaNew Delhi Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @9969722946vvv MTNL never ask for the e-KYC on WhatsApp/SMS/Call etc.,MTNL Alert by sending messages to all GSM customers to avoid such type of EKYC messages as it may lead to some kind of fraud, hence you are requested to ignore such messages.

  • TheOfficialSBI State Bank of India (@TheOfficialSBI) reported

    @kaushik_kk27 Alternatively, you may call 6000-8500 (Local call charges apply from Mobile or Landline, anywhere in India) or 1800-209-8500 (Toll Free number from BSNL & MTNL networks only) to register your complaint. (2/2)

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @JanBhagedar @DoT_India For booking and details, please contact to nearest sanchar haat/customer service centre of MTNL.

  • mls_in MS (@mls_in) reported

    @MTNLMbiOfficial @AshwiniVaishnaw Sir, I visited the mtnl Goregoan Mumbai offcie this Saturday for trf of Landline, the customer executive came at 2.25 pm.. Post lunch time was 1.30-2.00 pm.. He asked to call the senior as he is not aware.. Mr. Shankar the senior person..

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @deeptisara We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate no. & Address

  • MayureshP2020 Mayuresh Pradhan मयुरेश प्रधान (@MayureshP2020) reported

    @MTNLOfficial @MTNLMbiOfficial The MTNL internet at my house located in Vartak Nagar in Thane is not working since yesterday. I have sent the telephone number and other details in DM. Please check.

  • AjayGup62777844 Ajay Gupta (@AjayGup62777844) reported

    @AshwiniVaishnaw Sir, my MTNL DELHI landline number 22306111 and 22309111 not working for about one month. Complaints already registered but no action. Please help 🙏

  • vaibhavvedak98 vaibhav v (@vaibhavvedak98) reported

    @vinodtomar63 @AshwiniVaishnaw @narendramodi Yes but mtnl is not taking initiative of providing seamless 3g network in mumbai only 30% 3g rest no network or no indoor and dead 3g cards 1st improve network & promote for mtnl growth.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @amarwaingankar @MTNLMbiOfficial @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your concerned MTNL number, alternate contact no. & email id.

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @_AsthaBhardwaj_ @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no.,& Alternate contact no.

  • in_sane_piyush Piyush Jain (@in_sane_piyush) reported

    Can anyone please acknowledge this and assist on priority to fix it for once and all? We are a customer since last 30+ years and deserve some proper service @MTNLOfficial @MTNLMbiOfficial @hrmtnl #MTNL #SAFETY

  • GoleSantosh1 Gole Santosh (@GoleSantosh1) reported

    @AshwiniVaishnaw Sir i port in Mtnl Mumbai just bcoz one sim is private and one is government running network. Since 2 year's not a single call i hear properly till now how many day's we can struggles for this issue can plz explain us. Leave 4g at least give 2g network properl

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @in_sane_piyush @MTNLMbiOfficial @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your concerned MTNL no.& Alternate contact no.

  • vi5si5 Vsrishi (@vi5si5) reported

    @MTNLOfficial - I have a Prepaid 9013628872 number in my Name, which I got this number ported to Jio couple of yrs ago. Since July, 2022 I didn't got this number recharged. When I did Today, through JIO Centre Bhiwadi Rajasthan I was told to get in touch with the MTNL Customer

  • Aniketsharma0 Aniket Sharma (@Aniketsharma0) reported

    Dear Sir/ Ma’am i been trying to reach MTNL regarding my landline no - 22231918 the connection is in the name of Balraj Sharma, in been trying to contact them since 1 month my complaint number is 78 and please help @AshwiniVaishnaw @MTNLOfficial @MoitOfficial

  • JagdeepDESAI9 Jagdeep DESAI (@JagdeepDESAI9) reported

    @w_karve Very much. Still have ours. Though line is disconnected. In 2005 Mumbai floods, mobile services were down, but these MTNL phones worked

  • ManishGulalkari Manish Gulalkari (@ManishGulalkari) reported

    @MTNLMbiOfficial @mtnl @MTNLOfficial last 4 days the ph and internet of THANE Wagle Estate is not working. Complaint no 3016. Nobody responding after lot of followups...All off work heldup

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @ani_luv2015 We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your MTNL no., Complaint Details, Alternate no. & Address /City name

  • himesh_india Himesh SHAH (@himesh_india) reported

    @rkdevar @N0rbertElekes @reliancejio Agree. Only thing is that you may have to accept frequent Network issues especially when you are desperately expecting some call. This is permanent issue with BSNL / MTNL.

  • jayantgajria Jayant UnKill (@jayantgajria) reported

    My office @MTNLOfficial line is not working since more than 6 months now. Infact all MTNL lines in are building are not working. Best part is... MTNL sends a bill by post every month... for ZERO Rupees.... wondering what does it earn by spending on a ZERO claim postal bill

  • ani_luv2015 SPAATAAA (@ani_luv2015) reported

    @MTNLOfficial landline again not working since 15 days.. It's happening after every 5..6 days..Ph get dead I made complaint it takes 4.5 days to repair it. Now it's more than 15days But bill have to be generated regularly without any discount. Something is really wrong with mtnl

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @AshishRinge1 MTNL never ask for the e-KYC on WhatsApp/SMS/Call etc.,MTNL Alert by sending messages to all GSM customers to avoid such type of EKYC messages as it may lead to some kind of fraud, hence you are requested to ignore such messages.

  • mukeshnt . (@mukeshnt) reported

    @ICICIPruMF I urge you to please read the message sent by the customer. You are not reading. Your number 022-28586002 is not reachable. There's a recorded message from MTNL that this number doesn't exist. Please try this number and see if you can reach it.

  • AjayGup62777844 Ajay Gupta (@AjayGup62777844) reported

    @DoT_India Sir, my MTNL DELHI landline number 22306111 and 22309111 not working for about one month. Complaints already registered but no action. Please help 🙏

  • Paresh7686 Paresh Patel (@Paresh7686) reported

    At the mtnl junction signal in bkc mess traffic,not manageable or no any police officer there #MTPTrafficUpdates #MumbaiPolice

  • vi5si5 Vsrishi (@vi5si5) reported

    Support in this regard as the given number has come back MTNL due to number NOT getting Recharge. I want to keep this number as it's been on my CV, Banks, Friends and Family, Various Online Shopping Companies as Secondary my Number. At present it's showing "NO SERVICE".

  • MTNLOfficial MTNL (@MTNLOfficial) reported

    @mayankkummar @MTNLMbiOfficial @DoT_India We sincerely apologize for issue u r facing ,For escalation and resolution of your grievance, Kindly DM your concerned MTNL number, alternate contact no. & email id.

  • ashishrchopra Ash (@ashishrchopra) reported

    @mybmcRoads road connecting mumbai international terminal (T2 parking) to MTNL (sakinaka) is full of poth holes leading to traffic jams and delays of approx 30 min to reach the T2 parking. this is a vital stretch and commuters face issues every monsoon. pls kindly do something.

  • ashoknag Ashok Nag (@ashoknag) reported

    @AshwiniVaishnaw Respected Sir Borivali Head Post Office banking service is down for lack of internet for last few days. Post Master is helpless as MTNL is unable to restore connectivity. Ministry should chip in.

  • MTNLMbiOfficial MTNL Mumbai Official (@MTNLMbiOfficial) reported

    @LaxminarayanTCR Dear subscriber, MTNL will never sms/calls/whatsap for Tele. verification of your KYC. Do not download Apps suggested by fraudsters to avoid any financial loss.