MTNL outages and service status in Jammu, Jammu and Kashmir

Problems in the last 24 hours in Jammu, Jammu and Kashmir

The chart below shows the number of MTNL reports we have received in the last 24 hours from users in Jammu, Jammu and Kashmir and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

MTNL Issues Reports

Latest outage, problems and issue reports in social media:

• 
  amishmm (@amishmm) reported 38 seconds ago

  @bsnl_care I dont have MTNL SIM. I have BSNL 4G SIM. Handset is Realme Narzo 90x 5G, launched just recently. Jio and Airtel VOLTE is working fine in same handset. Why is BSNL VOLTE not working?

• 
  Uniqsols Foundation (@uniqsolsfoundtn) reported 3 minutes ago

  @TRAI mtnl is not providing one yr prepaid recharge, why trai doesn't take action? Is not it deficiency in service?

• 
  Amm (@ammdispose) reported 3 minutes ago

  @bsnl_care Is MTNL 4G available in Mumbai? I used to get signal earlier and then no signal from past 6 months. I was told that it is due to tower upgradation to 4G. Six months passed still no signal!

• 
  nimitgoel (@nimitgoel007) reported 3 minutes ago

  @bsnl_care sir my no of delhi circle but my address of ghaziabad but sanchar haat refuse to port it from mtnl to bsnl 4g in delhi circle as there is no system there to accept address of Ghaziabad plz provide solution regarding the solution

• 
  Mantravadi (@Mantravadi007) reported 5 minutes ago

  .@JioCare #JioFibre Jio is the new MTNL of Mumbai. Same indifference to complaints of poor service. My service down for 3 days now and no light at end of tunnel. Our country is back to square one after all talk of telecom revolution. All monopolies end up behaving this way.

• 
  Sankalp Shanbhag (@SankalpShanbhag) reported 13 minutes ago

  @bsnl_care What is the update on this complaint ? I had informed you about being unable to use the BSNL network in mumbai. Your customer care informed me to use MTNL Network. They don't even know about the new 4G service arrangement by launching 4G as a service in mumbai.

• 
  Ocean Wave (@Dynamo_2024) reported 19 minutes ago

  @bsnl_care Shared the details via DM, but let me tell you that I have also been wasting my time doing this exercise, as for the last three years, both BSNL and MTNL have failed to restore even basic 2G network services, let alone 4G or 5G

• 
  help people (@amitremje) reported 19 minutes ago

  @BSNLCorporate @MTNLOfficial @CMOMaharashtra Since i have experience that when Mumbai MTNL has been migrated to BSNL service is getting worst first toll free help line is not working properly when we speak with customer care they dont have attics to speak with the customers.

• 
  Rajat Garg (@tajar_grag) reported 20 minutes ago

  @diveshkumar786 1) BSNL sim should be 5G Ready as tower conversion to 4G is ongoing 2) You will still receive MTNL signal as In-Dolphin (3G) or 40439 (4G) 3) Signals will show as Roaming 4) Reception varies at large depending upon the area, location (indoor/outdoor)

• 
  Nilesh Bhatia (@nileshkbhatia) reported 27 minutes ago

  @jiocare WORST SERVICE for Jio, I have requested to relocate my Jio Fiber on 29th Mar till date it has not happened. Customer care giving different reasons. The most irrelevant and unacceptable msg ‘engineer didn’t get access to my location’ I feel attest MTNL lineman were good.