Paytm status: access issues and outage reports

Problems in the last 24 hours in Dewal, Rajasthan

The chart below shows the number of Paytm reports we have received in the last 24 hours from users in Dewal, Rajasthan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Paytm Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Suresh Kumar Kurapaty (@kurafatygyan) reported 6 minutes ago

  Does @Paytm @Paytmcare has a human to solve problems ? They have AI enablers strictly avoid when money has to refund even after all details provided. This AI bolts sucks

• 
  Chinmaya (@ChinmayaSaxena) reported 6 minutes ago

  @Paytm Data leak risks worth considering if not considered and addressed already. Maybe good for the @Paytm team to share how these are addressed. This is again in our long term interest as a nation. Quoted directly from Claude response (disclaimer- Not my personal views, please validate) 1. Prompt injection via tool outputs. Transaction descriptions, customer names, order notes — any field an end-customer can populate — becomes untrusted text once it flows through the MCP tool result into Claude's context. A malicious "customer" could put an injection payload in a payment note field, hoping it gets executed when a merchant later asks Claude to "summarize today's transactions." 2. Over-broad OAuth scopes. If the merchant's connected token grants read access to all transactions rather than scoped by team/role, any employee with Claude access effectively gets visibility into full settlement and customer data, bypassing whatever RBAC existed on the Paytm dashboard. 3. Context leakage across conversations/sessions. If the same Claude account is used for other tasks, payment data pulled into context in one thread could plausibly resurface via memory/summarization features if not carefully scoped — worth checking how PPSL scopes token lifetime and whether Claude retains tool outputs beyond the session. 4. Third-party model exposure. Payment data (PII: names, phone numbers, partial card/bank details, amounts) now transits through Anthropic's infrastructure as tool-call payloads, even if not used for training. That's a new data-residency and compliance surface — relevant for RBI data localization rules and PCI-DSS scope creep. 5. Credential/session hijacking. MCP connector auth tokens, if long-lived, become a single high-value target — compromise of the Claude account (weak password, no 2FA, shared device) could give an attacker read access to a merchant's entire payment history. 6. No mention of masking. The post doesn't say whether sensitive fields (card BINs, UPI VPAs, customer PII) are redacted/tokenized before reaching the LLM context — a real gap for a blog post about a payments integration. 🙏

• 
  Vinod Radheshyam Singh (@VinodRadheshyam) reported 7 minutes ago

  @Paytmcare Hopeless paytm service My self unable 2 login desktop cheating 2 Customers

• 
  tollydays (@dude_mr_vk) reported 8 minutes ago

  I feel @Paytm @Paytmcare is shutting down .....how come they are so relax without fixing this issue from past 24hrs.....users are unable to login completely....issue haven't fixed yet

• 
  Moumita Biswas (@solo_motivator) reported 11 minutes ago

  As @Paytm business slowly going down; @UPI_NPCI transactions are going up. In July 2026, they did a transactions of 23.66B INR. #DigitalPayments #digitalpay #bhimupi

• 
  Suresh Kumar Kurapaty (@kurafatygyan) reported 13 minutes ago

  @Paytmcare Can you help me with Paytm wallet ??

• 
  Ravi Mangnani (@sanjuravi) reported 15 minutes ago

  @Paytmcare Finally I m uninstalling paytm and switch to next options unhappy from service

• 
  Cyril Johnson (@CyrilJohns96815) reported 15 minutes ago

  @Paytm @Paytmcare There is no way to reach out to paytm for emegency support. I have raised a ticket 200012533997 but no one seems to be responding. Is there a way to call and speak to an agent??

• 
  Karan Kasat (@KaranKasat) reported 19 minutes ago

  @Paytm Hello Team, I was trying to reach you over customer care number but it was not happening. Can someone please call me back on +91-9167834448? It’s a bit urgent

• 
  Priyanka (@prianca_08) reported 20 minutes ago

  @Paytmcare I've been contacting your support regarding this since 2am this morning, and no response so far! This is absolutely disturbing.